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Mouse stopped working after weekend away/appear to have two mouse drivers?

Q: Mouse stopped working after weekend away/appear to have two mouse drivers?

Hi, sorry, not very good at this sort of thing, but any help would be greatly appreciated.

1) Thursday night - mouse was working. Sunday evening, mouse is not working.
2) In the device manager it tells me I have two HID-compliant mouse drivers, location: "On USB Input Device" - I only have one USB input for my mouse. I tried disabling one of the drivers to see if it was a conflict problem. No luck.

Any ideas? The mouse is a "Wireless Optical Mouse M/N:SM-502C"

Thanks for reading

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A: Mouse stopped working after weekend away/appear to have two mouse drivers?

If you Goggle / bing / yahoo this info you you get ??

ciderlout said:

The mouse is a "Wireless Optical Mouse M/N:SM-502C"Click to expand...

I got this

The connection has timed out

The server at is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Click to expand...
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A:Mouse/Audio/Disc Drivers stopped working

There are no drivers required for any optical drives including your DVD burner. They are provided by the Windows OS.
Go to Start/Search and type devmgmt.msc Right click the devmgmt results and Run As Administrator. In the Elevated Device Manager, do you have any devices with Yellow flags? If so, these devices need drivers installed.
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If you have a desktop, go to Start/Search and type CMD right click the CMD results and Run As Administrator. In the Elevated Command Prompt type chkdsk /R and press enter. Now type a Y for Yes and reboot the computer. Check Disk will start at next bootup and go through 5 stages. It will take a while. It should repair any problems.
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A:Mouse stopped working......

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A:Mouse stopped working

What type of mouse is this?
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A:mouse stopped working

Hi whiskeryron and welcome to W7 Forums

Could be a hardware failure of the mouse, where it still works (as in being able to guide the cursor on the screen) but not as regards recognising the operation of one or more of its buttons or wheel.

Probably easier to replace than try to repair.
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A:Mouse stopped working...

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A:mouse stopped working

using the display properties> settings tab> advanced button >troubleshooting tab and move the hardware accelaration slider down one to see if it improves.
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A:mouse stopped working

It probably shorted something out and damages the ports. If you are worried about the cable not being long enough to plug into the tower, consider either a wireless mouse or a USB extension cable
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A:Mouse stopped working on 2 PCs?

Are the computers connected to each other?
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A:Mouse stopped working

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A:mouse stopped working

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A:HELP!!! My mouse has stopped working

Never seen it but try this. Do your best to get to Device Manager (probably under System Properties) and check your mouse under there. If it has the exclamation point, delete it and reboot. Reinstall the drivers when prompted.
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A:My mouse has stopped working! UGH

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Is your mouse/keyboard USB or PS/2?

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A:Mouse stopped working in the middle of working, i.e. eBay, typing word, etc.

Did you try a different mouse? If you still have the same problem with a new mouse, see if there are any drivers for the mouse from it's manufacturers web site.
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A:Mouse suddenly stopped working

Can you try another mouse?
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A:Mouse/keyboard stopped working

What anti-virus program are you using? Have you run a full scan?
Also download and scan with Malwarebytes Anti Malware (free version), see if anything is found.

Test memory and hard drive:

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A:HELP! bluetooth mouse STOPPED working!!

I have the same mouse and same problem. Solution----- get a mouse that is not Blue tooth! I bought a HP wireless none Blue Tooth.
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A:USB Optical Mouse Stopped Working

John you don't say if this a wired or wireless mouse mate and have you got another you can try.

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A:USB keyboard & mouse stopped working

What are the specs of your current system? Do you have a very high video card but low Power supply wattage?

I agree that the keyboard and mouse only use a very low watt consumption on your PSU. But if you have maxed out your PSU due to the high specs you are using, then definitely the external USB devices will not work as they are just a second priority for the power consumption.

If you have a low spec system then obviously, this is a compatibility issue with your mouse and keyboard. Let me know your thoughts.

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A:Keyboard & Mouse Stopped Working

My guess is that you loosened the keyboard connector on the motherboard and it's no longer making the correct contact.
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A:Right Mouse Button Stopped Working

Go into control panel and click mouse icon and see if you can run the troubleshooter there.
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A:mouse right click stopped working

First, run SFC /SCANNOW Command - System File Checker .Go- Start > Programs > Accessories > Open Command Prompt and type sfc /scannow > Press enter. It should take about 15 mins to run (average)If not fixed, then , download , install and update Malwarebytes Anti-Malware , and do a full scan first
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Hi all, only me again.

My mouse has stopped working after i did some window's updates!, it's only a ?4 mouse from asda in the UK, but was working fine before i did them. I went into my task manager and 2 of the USB's have warning's on them? Also this is the latest update that's killed my mouse.

Thankyou in advance

A:Mouse stopped working after updates!

Whenever you do an update, the system automatically creates a restore point so you can "roll-back" from the updates.

You can do a system restore by following this guide. System Restore

Once your system is working properly again, go through and install each update one at a time to see which one gives you problems.

Hopefully, this helps
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A:mouse on laptop stopped working

Uninstall the mouse/touchpad driver and reboot.
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A:USB port stopped working for the mouse only!

try another port or buy a decent mouse.

unless it's some off the wall, cheapy usb mouse, it should work fine in xp.
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A:mouse pointer stopped working

Hi ..
Before you dig too far into it ... try to do a system restore ... back to the last Wds update ... see if it work ..

Good luck .
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A:mouse and touch pad stopped working

Hi ProcuradorGeral,

So in your control panel under mouse does it have a touch pad at all? Is it enabled in the BIOS, as I know some laptops give you that option to disable it. By mouse stopped working do you have an external mouse? Is it USB?


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A:Mouse and Keyboard stopped working.

This is the keyboard:

in the device manager (without going back to check) it says Standard PS\2 for both mouse(touchpad) and keyboard.
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Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

A:100-15IDB - My mouse has stopped working

Welcome to the Lenovo Community !
Sorry to hear of the problem you are having.  I assume that you mean your touch pad is not working since a USB mouse does work?   If so, try doing a reset to see if it will fix any configuration issues.  To do, just do this.....
1. Shut down Windows and unplug the charger / adapter. 2. Press and hold the Power Button for 15 seconds. 3. Power up the system to see if the problem was resolved.
If that didn't resolve the issue then I would try re-installing the touch pad drivers.  I am not sure which version of Windows you have installed, but here are the links to the touch pad driver
Click here for Windows 7       Click here for Windows 8.1 
Click here for Windows 10
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A:Bluetooth Mouse Stopped working in 8.1?

Have you tried installing or re-installing the latest drivers? Drivers | Wacom

And welcome to the forum!
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A:Logitech G7 Mouse just stopped working.

Have you checked the battery?
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A:Laptop Keyboard & Mouse stopped working

What's the make and model of the laptop?
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A:Mouse , monitor and keyboard stopped working

That is strange. -- First try a System Restore to a date before you had the problem. This will put your PC exactly like it was as of the date you choose.
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A:Solved: Sys shock 2 mouse 3 stopped working.

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I have Razer Black Widow and Steelseries Rival

Things i have tried, but didnt help or gave no results:
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Also i have tried using the
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A:Windows 8.1 - Mouse and Keyboard stopped working

Maybe they are defects. See if you can return them.
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A:usb microsoft optical mouse stopped working

the mouse itself works just fine when used on my bf's laptop. it's just plug and play.
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A:x4000b Bluetooth Mouse stopped working

Could you please give me the exact product number for your computer?


If you need help finding it, you can use the following link:



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A:Laptop mouse right click stopped working

so i meant that the left click button doesn't work. The left click won't do anything
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A:Mouse & keyboard hot buttons stopped working

The first thing I'd try is uninstall & reinstall the drivers. Instead of using the disk to reinstall from, download the latest ones from the Logitech site.
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A:Solved: USB Wireless Mouse stopped working

Welcome to TSG
Yes, when I have all 4 USB ports something plugged in, the receiver and all other ports get very hot. Just the receiver alone only gets warm.
Did you replace the battery in the mouse yet?
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A:left mouse button stopped working

Try a different mouse
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A:Wireless mouse stopped working on laptop

Can you find a wired mouse to try as a test, or even a usb flash drive to make sure your usb ports are working?
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A:Mouse pad on Acer 5290G has stopped working

Welcome to the Forum

Make sure mouse pad is still turned on.
On the older acer to turn on or off.
FN & F7 turns off the touch pad. Not sure if it is still the same. This May not be applicable to your computer, but I think that it might be.

Go to search type device manager and make sure that the driver is up to date
make sure thare are no yellow warning markers in the device manger

Try using system restore to a point, when it was working
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A:Mouse stopped working, now laptop won't start

Have you checked to make sure that the drive is securely attached to the connector in the laptop?

Can you post the 10-characters that are showing?
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A:Mouse suddenly stopped working in just 1 laptop

Sound like a driver problem.

Did you do the clean Windows install from the Lenovo recovery partition and install all the system specific drivers? If not, visit the Lenovo Support site. Unlike some laptops, my Lenovo Yoga 13 didn't come with an automatic driver update program. You have to download their drivers and such.

They have changed their support site several times so now it's very easy to get the right drivers.

Home - Lenovo (US)
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A:Solved: Mouse randomly stopped working!

Try in Safe Mode and see if the problem persists

How to Start in Safemode

1. Restart your computer.
2. Before the windows logo you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode using the arrow keys.
4. Then press enter on your keyboard to boot into Safe Mode.
5. Do whatever tasks you require and when you are done reboot to boot back into normal mode..
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The only change I have made was I bought a new NetGear router.

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A:Logitech Wirless Mouse stopped working

If possible (maybe using a different mouse) try pairing the mouse and receiver using the Unified software.

Which computer has this problem, the HP dv6 ?
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A:Mouse stopped working, then touchpad, then keyboard

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A:nano transmitter for mouse stopped working

Are you sure that it's the software from Software Downloads: Wireless Mobile Mouse 6000

The 'Start Here' guide reads:

To view Help on the PC: Start > All Programs > Microsoft Mouse > Mouse Help

For the latest information and updates, go to Computer Mouse, Keyboard, Webcam & More | Microsoft Hardware

The Microsoft Product Guide adds:

For up-to-date help about using or troubleshooting your device, go to the Microsoft Help and Support Web sit at Microsoft Support

Would it be OK if I left the mouse on all day and night?
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A:Bluetooth Mouse suddenly stopped working

Try a clean boot to help diagnose and hopefully fix
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
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All the sudden the keyboard and wireless mouse quit working. I plugged in my wireless USB keyboard and mouse and they work but when I click on any application nothing happens, can't even open one of those simple games that came with it. The laptop has only been used about a month so it's still new. I don't have restore partition on the HD. This is the only computer I have and I'm in a remote location so I have to drive into town to the library. Thanks very much for any advice. Don

Acer Aspire 7720, 17" screen
250GB HD
Windows Vista Ultimate

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Hi this problem started a few days back when I installed the USB drivers for a LG C mobile phone maybe unrelated on a Sony Vaio NS E after the installation my USB mouse stopped working I installed the same drivers on my desktop too without any problems Note that the Touchpad still work so does the USB detects flash drivers and my phone Google Nexus S I took these steps before becoming completely clueless here they follow tried other USB ports Other mouse reboot Uninstalled stopped and working, Laptop mouse USB clueless I'm the driver stated above System restore to days back Installed the drivers for my mice My windows wasn't up to date so I installed all the important updates and some bug fix optional updates Tried Microsoft Fixit Note I had mice that have already been connected to this laptop when I connect them they light up but they don't work and they do not show in device manager But when I connect my desktop's mouse which I've never used on this laptop Windows shows an quot Unrecognized Device quot dialog Laptop USB mouse stopped working, and I'm clueless And I see an unrecognized device under the USB section in device manager I ran Microsoft Fixit in this situation but obviously it did nothing Today I inserted a Windows disc and had the PC boot from it Was hoping that maybe repair or complete re-installation may fix it but apparently it won't because the USB mouse still doesn't work in Windows installation wizard I'm completely clueless now Any help is appreciated Thanks in advance UPDATE The problem has been fixed by itself

A:Laptop USB mouse stopped working, and I'm clueless

In device manager or system information does it mention any conflicts?
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Hey all I had a recent round of Windows updates for Vista and one of them apparently killed my mouse I have a generic Logitech wireless mouse and keyboard The keyboard Recent and/or kill mouse update mouse windows drivers operation continued to work just fine but not the mouse Vista recognizes the mouse as a quot HID-compliant mouse quot My guess is that something happens to the drivers after one of the updates Anyway I used System Restore to return my Recent windows update kill mouse drivers and/or mouse operation computer to the period just before installing the updates and the mouse worked again Here is a list of the updates--I presume one of them is the cause Cumulative Security Update for Internet Explorer in Windows Vista KB Security Update for ActiveX Killbits for Windows Vista KB Security Update for Windows Vista KB Security Update for Windows Vista KB Security Update for Windows Vista KB Update for Windows Vista KB Windows Malicious Software Removal Tool - April KB Update for Windows Mail Junk E-mail Filter April KB Security Update for Microsoft Office Visio KB Update for Microsoft Office Outlook Junk Email Filter KB Update for the Microsoft Office System KB Obviously my next step would be to install each update individually and try to identify the potential cause but before doing that I thought I'd come here and see if anyone has heard about this sort of thing happening before and how to work around it Thanks in advance

A:Recent windows update kill mouse drivers and/or mouse operation

Bump to the top.
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Okay I ll tell you about this mysterious that just occured to me and I am very worried about it since I am broke I have a Steelseries Shift keyboard and a Steelseries Kinzu V mouse My stopped Keyboard urgent help needed. working, mouse motherboard is a MSI GM-E Today when I was just casual stuff I do at my PC surfing at Keyboard mouse stopped working, urgent help needed. the internet playing some games the keyboard started spazzing out when I was typing in Chrome windows started popping up when I typed the letter Keyboard mouse stopped working, urgent help needed. s it added a sign before it After a while I decided to reinstall my steelseries mouse firmware it started Keyboard mouse stopped working, urgent help needed. updating The keyboard got finished at the mouse it got stuck at for several minutes so I just restarted my computer My keyboard and mouse had stopped working I tried to access the bios didn t work I tried everything and my mouse just stopped working too What the hell can this problem be I never had anything this weird happen to me I wish someone could try to come with a soloution ASAP nbsp

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Mouse on one user account disabled somehow Tried to go to the quot ease of access page quot to see if I somehow set the disable mouse and keyboard box That option not set I suspect heavy fingers and hot keys In desperation I set the disable mouse and keyboard option Now I can't turn off because the screen keyboard is setting on top of the option select box and I can't see it and I can't make the key board move in any direction Is there a way to disable two on laptop of one user mouse accounts. working stopped the laptop touch mouse with a system hot key If there is what is the key sequence I don't want to do it again Is there away to reverse it How can the on screen keyboard be de-activated The only keys that seem laptop mouse stopped working on one of two user accounts. to work are the quot tab quot quot shift quot laptop mouse stopped working on one of two user accounts. quot ctrl quot quot Alt quot and 'Prntscrn quot keys None of the arrow number or function keys work

A:laptop mouse stopped working on one of two user accounts.

Not sure but your laptop manual should contain the information about the hotkey that toggles touchpad activation/deactivation. For example it's Fn+F3 for Dell systems.
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I have the same problem as an old thread to which I couldn't find a reply. I have the same mouse and the same laptop and system:

HP Pavilion dv4 series Laptop, Vista Home Premium, 64 bit. While installing MS Wireless Presenter Mouse 8000, Laser I encountered a window saying "HID DATA has stopped working. A problem has caused the program to stop working correctly". First the message came up every time I turned on the computer and the mouse still worked, but now the mouse does not work at all. I've tried all of the suggestions from HP help and support including installing updated drivers, but my laptop is brand new so this doesn't seem to be the problem.

Any more suggestions?


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Hi there, I am using a Lenovo Y50 laptop and it has worked great for me for close to a year. However, things took and unexpected turn for the worst today. My keyboard and mouse just stopped working, abruptly. This occurred after a Windows update earlier today. Now I get a 'Code 10' Error message on the Device Manager for the 'Standard PS/2 Keyboard' and the 'PS/2 Compatible Mouse' The code reads the following in full for both: This device cannot start. (Code 10)Insufficient system resources exist to complete the API. Please let me know what the next step to take is. P.S. I've tried updating the drivers and have restated countless times. Thank you in advance!
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After installing a cisco linksys e2000 on a HP computer the mouse has froze up.I thought after trying all I knew to do that maybe the mouse was bad so got a new one and it still will not work. Does anyone have any ideas of what else I can try?

A:Mouse stopped working after installing wireless router

Does a wired mouse work?

Did you have to install any software to get the router working?
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Hi, I installed a new optical mouse and keyboard and it was working great for 2 months. Then all of a sudden they both stopped at the same time. I tried replacing the batteries and then I connected them to another computer and they worked fine. I switched USB ports. Still the same on my PC. Ive searched high and low for some answers. Does anyone have any ideas? I am running XP. Thank you for your time.

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Hi all, Thinkpad T560, W7 64 bit.I got suggested by Lenovo software (forgot which one) to do System Update.I did, it installed it and asked for reboot.After reboot, mouse and keyboard stopped responding. Tried USB mouse and keyboard, no difference.Tried to recover from backup - no luck.Tried putting it in docking station - no luck. Any ideas? Alex
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Hi the issue i am facing--- yesterday my laptop stopped shutdown mouse after keyboard improper working got shutdown because of power loss after that - on booting keyboard mouse stopped working after improper shutdown win i got a BSoD bad system config error three times then - On my fourth attempt the win os started to boot again but the keyboard and mouse were no longer working both external usb and internal My system details-------- asus k sv laptop with i processor gb ddr ram sticks of gb geforce gt graphics card gb seagate hdd with partitions gb gb gb usb ports usb usb I have a dual boot config so Both gb partitions have os namely winxp pro and win pro WHAT I HAVE TRIED Safe mode does not work i e keyboard mouse do not work both usb external and internal do not work win repair found no errors Do not have a Restore point so could not restore it to previous working condition Tried to shut down laptop remove battery and power and press power button for - second release the button then put everything back again Done online spyware bot scan keyboard mouse stopped working after improper shutdown Malwarebytes scan avast free scan from win xp OBSERVATIONS keyboard mouse work completely fine in BIOS and in win xp The keyboard light goes off as soon as the win welcome screen is shown Initially in the second try win os was detecting external keyboard showed installing devices notification but then did nothing NOW external usb keyboard and mouse are not detected at all in any of the three usb ports what i am trying Find the win startup folder from win xp and add teamviewer shortcut so i can remotely control the PC and remove all keyboard and mouse drivers There is a BCDEDIT method in win repair regarding BSOD bad config error checking up more on that ANY SUGGESTION IS WELCOME AND I WILL BE ONLINE ALL DAY IF U WANT ANY OTHER DETAIL JUST ASK ALSO I WANT TO TRY EVERYTHING BEFORE FORMATTING THANKS IN ADVANCE NOTE-right now win boots up fine only issue keyboard and mouse not working in both normal mode or safe mode nbsp

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Hi So my problem is a long time ago my mouse Trust MI- C Wireless Laser Mouse started acting weirdly for example the cursor stopped for a few seconds and sometimes the scroll wheel completely stopped working. stopped Mouse suddenly Trust Wireless working and I had to reboot the computer I was kinda okay with it I mean it was still working and it wasn't annoying enough Trust Wireless Mouse suddenly stopped working. for me to start trying to solve the problem But a little later when I plugged the receiver in I got a message which said quot USB Device Not Recognized Trust Wireless Mouse suddenly stopped working. quot I thought it was my computer's problem because USBPORT sys had some problems but that's not the point So I bought a new mouse and it worked completely fine which means it's a hardware problem So basically my question is is there a solution for this I know it's kinda unnecessary because I have an other mouse but if there's a solution I really don't want to throw away my old one because I don't think it's natural for a mouse to suddenly stop working

A:Trust Wireless Mouse suddenly stopped working.

Have you tried new batteries and checked for proper installation.