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DVD-RW drive reads as blank CD drive when disc is inserted

Q: DVD-RW drive reads as blank CD drive when disc is inserted

Ok im having this problem on 2 desktops. The drives are both DVD-RW drives. They show up properly in device manager and in my computer. That is, untill I stick a disc in it. Then it will spin and act like its about to read then it says its a CD drive with nothing inserted into it. If I explore the drive there is nothing in it. I went to device manager disabled and enabled it. also updated the driver and rolled back the driver they still do the same thing. Wondering if anyone has any ideas or solutions

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Preferred Solution: DVD-RW drive reads as blank CD drive when disc is inserted

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A: DVD-RW drive reads as blank CD drive when disc is inserted

What sort of CD are you using? it could just be that your drive can't read the specific type of disk.
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When I change discs in my dvd drive, the pc doesnt recognise the 2nd disc and still flags up the information for the first disc.  I have to restart if I want to change!!!
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I am running Win 7, but my DVD-RW does not recognize a DVD disc when inserted in connection with a burn project. It calls for insertion of a writeable CD. I have disabled the UAC, as recommended elsewhere, to no effect.
The DVD disc drive is a Samsung HD502HJ.
Are there any fixes for this? 

A:DVD-RW fails to recognize DVD-RW disc when inserted in drive.

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First Merry Christmas Cds blank drive reads Cd/RW won't/sometimes to everyone Those who don t belive and those facing hardships as well please remember them as you spend time with your families I just discovered this issue My Drive wouldn t recognize my disk when i was trying to create an audio cd At first i though it was just windows media player so i tried quot My Computer quot and got the same prompt to quot insert a disk quot I suspect this is because I recently used a MiniCd to install Datec s Max Drive for the playstation I just found out I left it Cd/RW drive won't/sometimes reads blank Cds in all Cd/RW drive won't/sometimes reads blank Cds this time Over a week I m thinking maybe it s possible my drive is now quot Set quot to read this format of cd I could think that logically the disk laser reader had to move to read this smaller cd I was able to burn a few cd s by first loading this MiniCd then switching out to a regular CD-R after Drive E opened Any ideas on what happened here I test out a few game disks and the loaded fine although autoplay didn t come on Any help nbsp

A:Cd/RW drive won't/sometimes reads blank Cds

The size of the CD has nothing to do with your read/write problem. The drive may be dirty or failing. You can try one of those ROM cleaning CD's and it may work. Usually when a CD ROM drive reads one day and then fails to "see" anything the next, that is a sign the drive may be failing. Also, some people never re-boot. Did you try a reboot after you removed the mini cd and before trying a blank?
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A:Movie in DVD drive reads as blank

Okay you should try a system Restore first. To do this go;
Start>All programs>accessories>system Tools> System Restore
System restore will open up,
It will show you a calendar, choose a date of your choice. Before this started happening tho.
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Step 1: I clicked start and my computer
Step 2: I right clicked my DVD-RW drive and clicked properties
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How can I fix this?

A:DVD/CD-RW drive reads disks with content but doesn't read blank discs

Somebody please help me...
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Hi All,
I know this is 'against the rules' as I have posted this in another section as well but I got no replies so thought I would try this instead.

I have a toshiba satellite L750 running Windows 7 home premium, when trying to burn anything onto a blank disc I get as far as selecting my items and asking it to burn but it keeps telling me to insert a blank disc (which obviously I have). I have tried several different types of blank disc but it dosnt seem to recognise any of them.

Would be very greatful if someone could help.

Many thanks in advance!

A:Burning content - disc drive not recognising blank disc

Hmmm tricky are you sure they are blank? your drive also may need a firmware update.
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A:Cd Rom Drive Not Recognizing Blank Disc

There are two things I would try:

1. Get one of those CD drive cleaning kits and use it.

2. Try another brand of blank CD. Some CD drives are fussy about the type of CD you use.
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Gateway Select Desktop
Athlon 750
20gb WD master
80gb Seagate Barracuda slave-empty
Windows XP Pro
128 mb ram

A:[resolved]CD drive says blank disc when they're not.

Were the CDs written with "packet writing" software (such as Nero InCD or Adaptec DirectCD) that allowed "drag and drop" writing of files?

If so, you will need to reinstall that software to read the disks, as it uses a different format to the normal CD writing software
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It drives me nuts as i tried it in another pc and that can recognize it with no problem,and when i get this msg and i go to start>computer> it shows i have a dvd+r disc in the drive.I have removed some programs from my pc recently (including roxio).Thanks.

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Windows XP reads a DVD Drive just fine -including in Device Manager -and plays 'em, too......just as long as I don't insert a blank DVD into the drive (a BenQ DW-1670).

But once I insert the blank DVD, hey presto!! My "DVD Drive" changes into a "CD Drive and programs like Nero even (temporarily) wipe that drive off the list of available DVD Drives!!
Went to the BenQ Website just to be safe and make sure that I missed no troubleshooting steps...but no cigar: the Firmware Updates -the only type of DLs available to this device -can't be used on it.

Funny thing is, I am somehow certain that the overall problem is solely in XP.

(Out of necessity, I was forced to recently re-install Windows, my HW configuration hasn't at all changed, and the problem persists whether or not I roll back SP2.)



A:WinXP says "CD Drive" if blank DVD inserted

The reason XP shows it as a CD drive, is that the native burning software in XP does not handle and cannot understand DVD media, only CD. Vista changes this and DVD is recognised.

But Nero etc should recognise the drive fine and burn a DVD on it. But the problem is not with the computer changing to CD drive with a DVD in it, XP does that.

After you reinstalled Windows, did you reload all the motherboard drivers? It may be to do with the default Windows IDE driver.
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A:DVD+RW drive doesnt recognize blank disc

Did you format the disk?

Open up Disk Management. Right click in My Computer. Manage or type in diskmgmt.msc in Start menu/Run.

Right click on disk and select Format, unselect Quick Format and proceed, if not try Quick Format.
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Problem 1
having an issue since some time now

the transfer of files from one hard disk to another has become extremely slow

2 mins for a 200 mb file

the transfer is both ways. One HDD is PATA, the other SATA

Please help

Drive 1: SATA: 446GB, Free - 7GB (But the problem is persisting since the time there was much more space left)
Drive 2: PATA: 465GB, Free - 132GB

I have just reinstalled windows but the problems are still there

Problem 2

The drive when attached directly to the motherboard and now attached to the USB does not read a blank disc, hence i cannot burn it.

It is able to read a disc which already has data on it.

It is a Reader cum Writer with up to date drivers but can only read and not write



A:Transfer of files is very slow, Drive will not read blank disc

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A:DVD drive won't read discs - no dvd drive reads disks in my PC

Remove Nero 8 completely. You don't need it... Update XP to SP3 and see if your DVD drive works again
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A:500gb drive in Xtrastor enclosure, drive reads as 8gb

Well, this was fixed, sort of. After holding down a reset button for 10 seconds, my drive is being detected via USB. However, it is no longer detected at all through onboard eSATA or eSATA adapter.
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Probably a really simple fix, but I am unable to reset the "automatically perform this task" box that used to pop up when a blank disc was inserted. Somehow it was set to automatically open RecordNow to create an audio cd.
Windows XP Home
Thank you in advance for your replies.

A:Resetting "perform this task when blank disc is inserted"

Go to Control Panel, Add or Remove Programs, Set Program Access and Defaults
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If your machine won't read CDs (but can eg, play DVDs) and gives a "prepare this blank disc" error message, there is probably a driver conflict. After several warranty calls to Dell, much good advice, updating drivers and firmware,and installing a new CD Drive (Optiarc) it would work for a bit then crash again.

After a bit more research - see the closed thread at 'Prepare This Blank Disc' Problem, which is useful but failed, I decided to uninstall Roxio 9, which unfortunately came preinstalled.

Make sure every reference to Roxio is deleted. Search the computer and registry. Maybe uninstall the CD drive and reinstall, reboot, then it may work. Mine did! I then installed ImgBurn which does a fine job of copying CDs.

All other options (eg, relating to upper and lower filters) failed in my case. I think the problem started with Vista Business SP1 install. Good luck.

A:"Prepare this blank disc" DVD drive error message

thanks dude...i tired all options except this gad not worked...this did...:P
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The message displayed is "Please insert a blank disc"
I am using a Sony Vaio VGN-NS20M / Windows Vista Home Premium
The disc drive is MAT****A DVD-RAM UJ880AS

So far I have tried uninstalling and rebooting, checking for updates, doing a system restore to before the problem started... none of this has worked and it's driving me mad!

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A:Disk drive needs to be inserted.

What model Compaq?

Can you access the BIOS (F10 at the Compaq logo)

Appears that your hard drive is not being detected.
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A:DVD-RW drive only reads certain cd's

Hi clarkie789,

Please provide a bit more information so we better assist you. Did the DVD-RW read every CD or DVD you insert in it before? Also please provide the brand/model of your computer DVD-RW drive, thank you.
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A:Dvd drive that reads only cds.

They do seem to fail often, I have replace two in the last couple of weeks.
They are not quite as robust as the ones in desktops
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How do i get my DVD drive back to normal????

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A:DVD drive reads different

What is the Make and Model of the drive. Most newer DVD Rw drives are actually DVD Ram Capable, and as such will show up in "My Computer" or in Device Manager s such.
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A:BD Drive reads BD,DVD but not CD??

It could be a faulty drive.
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A:DVD Drive only reads CDs HELP!

Best place to start is swapping with a spare DVD drive if you have one.
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A:Computer shut down when CD is inserted in DVD drive

Hi and welcome to TSG
be sure connections are good to the drive...or unplug and reattach
drives are cheap the even the drive is faulty and its shutting down the pc,,you can try another drive from another pc or get an elcheapo at walmarts.
if problem persists then you have problems on the board
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When I do insert a disk, the window remains and I cannot proceed.

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I no longer have Windows Internet use Mozilla Firefox. Could that be the cause of my problem?

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Sometimes when I put in a CD in the drive, most of the time it doesn't show up on My Computer. Other times it works perfectly, reading the CD straight away.

What could be the reason for this?

A:DVD Drive doens't always show up the CD inserted

Quote: Originally Posted by saroy94

Sometimes when I put in a CD in the drive, most of the time it doesn't show up on My Computer. Other times it works perfectly, reading the CD straight away.

What could be the reason for this?

If the player is more than six months old its probably dirt. GENTLY blow out the drive with compressed air making sure you dont get and of the propellant on the lens.

It could also be a driver or conflict.

1- use the below to help identify which.

2-check event viewer (type eventvwr in search). go to the windows log>application tab. Look for critical errors (they have red in the left hand column) that say app hang, app crash, or anything related to the problem.

When you find them note the event ID and source codes and tell us hat they are.

3-boot into safe mode (with networking). Does it still do it then? If not it is probably a software conflict.

4- go into device manager (type device manager in search). Are there any "unknown drivers" with yellow question marks on them?

Let us know the answers

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A:DVD drive not refreshing when new disk inserted.

If you right click the drive icon while there is a disc in it, what shows in bold in the context menu? Is it Play or Open? I had a similar problem on Windows 7. I had to right click data discs and click Open from the context menu. I forget how I changed the default from Play to Open though. After that it would open on double click or Enter to show me the files.

Edit: Not exactly the same problem but it did keep the icon from the previous disc as in your case.
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It is not a single DVD causing the problem. I have tried several store bought - with the same results.

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A:Sytem crashes when DVD is inserted into drive

Run eventvwr.msc and look for the errors in the Systems and Applications logs.

Double click them to see the details. There is a copy icon in the details window that can copy them to the clipboard.

You can research them at:

And if you are getting a Blue Screen STOP message copy the error parameters and driver name if given.

Did you install burning software than came with the drive? If you did, and there was older software installed, it should have been removed first. You might have a conflict between two different burning programs.
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Currently an issue as I am trying to install wireless stick software but the disc will not load.

Hope this is understandable..



A:D Drive won't recognise any discs inserted

Hi Max

How long has this issue been a problem?
If you go to "My Computer" does it say that you have a disc drive?

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I have tried the Upper / Lower Filters in the registry solution but in


I do not have Upper or Lower filters so I am unable to delete them.

My DVD drive is a Matshita UJ-850S.

I am sorry to place this question but other solutions on other threads have not worked for me. I would really appreciate any help at all. Let me know if there is any other information I need to provide.


A:DVD drive reads DVDs, but not CDs

Quote: Originally Posted by pianoguy345

Hi all,

My fundamental problem is that I recently upgraded to Windows 7 Ultimate (32 bit) off of a DVD. Since this upgrade, I have been able to read any DVD (burned or not) but no CDs whatsoever. Trying it in Safe Mode only changes the icon from DVD drive to CD-ROM drive, but no change in ability to read that a CD is there.

I have tried the Upper / Lower Filters in the registry solution but in


I do not have Upper or Lower filters so I am unable to delete them.

My DVD drive is a Matshita UJ-850S.

I am sorry to place this question but other solutions on other threads have not worked for me. I would really appreciate any help at all. Let me know if there is any other information I need to provide.


I am assuming you have updated the driver, have you?
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A:CD-ROM drive "reads" intermittently

Have you tried this drive in another computer? If you can do this it will quickly point out whether this is a software or hardware problem.

The optical drive is a "plug and play" type of device, the drivers for this are native to the operating system. If you haven't tried uninstalling the drivers from the Device Manager I would suggest trying this. Go to the Device Manager (Start> right click on My Computer> Manage> Device Manager), scroll down to DVD/CD-ROM drives, expand the menu to see your drive, double click on it and click on the Driver tab and uninstall the drivers. When you restart the computer the installation wizard will recognize this as "found new hardware" and assign the proper drivers for it.
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A:Have a 250 GB hard drive only reads as 150

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What program are you using to burn discs? Have you tried Windows 7's built-in burner?

ImgBurn is a great free program: The Official ImgBurn Website

You could also download the latest firmware update for the Matshita drive: UJ890AS MATSHITA

I've also noticed you are using Windows 7 Basic, which probably explains why you can't burn to disc.

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A:4 gig usb pen drive only reads 1.95mb

Has to be re-formated with FAT32 there is some sort of info about that here on TechSpot in one of the stickys.. Or you just got a bad samsung with bad memory only showing 1/2.
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A:My drive reads CDs, but not DVDs

Doesn't play dvds or doesn't read dvds? There is an important difference in those 2.

I'm going to assume you meant it can't read dvds. If that is the case, if you have a bootable DVD, such as a Windows install dvd, try to boot from that. That will tell you if it is a hardware issue or software issue.

DVD and CD use different lasers, occationally one or the other will die leaving you with a drive that only does one of the two. So that may have happened here.
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A:reads usb modem as cd drive

What is in your CD-ROM?
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A:Blu Ray Drive only reads CD roms

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A:Solved: Disc Drive and External Drive AWOL

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A:E: Drive doesn't recognise discs inserted

It doesn't recognize a specific cd or any cd?

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A:Annoying message when flash drive is inserted

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If you have a fast internet connection (broadband), run an online virus scan at TrendMicro. Make sure to select the Autoclean option. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.
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A:Combo Drive reads only DVDs

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A:hard drive reads half

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A:dvd drive only reads commerical dvds

Try different mediaTry a different programimgburn:
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ACPI x86-based PC
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Optiarc DVD RW AD-7203S SCSI
Windows Vista Home Basic
Service Pack 1
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2) Advice online about changing and add different values to the registry
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A:D: drive reads bootable disks only

Assuming 1) is supposed to read "drivers", not "drives". In which case, there aren't any new drivers. Windows supplies and uses generic drivers for ALL CD/DVD drives.

What is the drive status in Device Manager? What happens when a disc is inserted? Can you view the disc contents using My Computer or Windows Explorer?
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A:Windows 8 Constantly reads the DVD ROM drive

Is there any media in the drive?
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I just built myself a new PC and I put in a WD 500gb hdd and for some reason its reading as a 127gb hard drive and I have no idea why or what I need to do to fix it.

The hard drive is SATA not IDE.

A:Hard drive reads wrong

Nevermind... Ignore this post I fixed my problem :)
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A year after I bought my PC my DVD writer stopped writing but it still read and played DVDs so I didn t mess with it until a year ago when I needed to copy some files I updated the DVD RW thinking it would be fixed but it didn t and the update made some generic drives show up on my drive list I recently bought Star Wars Empire at War Gold Pack and noticed that my PC will no longer read DVDs longer but CD. drive DVD reading DVD, reads still no It didn t read the game so I put a good DVD in there and it didn t read it either It s like a switch DVD drive no longer reading DVD, but still reads CD. for DVDs was turned off I noticed that a new drive has popped up on my list that wasn t there before DVD drive L I ve taken good care of my PC physically but I m afraid it s going to hell spiritually Specs HP Pavilion a n -Aug- was DVD drive no longer reading DVD, but still reads CD. it s production date processor Athlon GHz Chipset ATI Radeon XPress x DVD - R RW - R DL LightScribe drive HP DVD Writer b My DVD drive the General tab is basically empty The Drivers tab showing more than just my DVD drive The list of my drivers the bottem one is the DVD drive that just showed up recently it doesn t actually exist I only have disc drives a DVD CD and a DVD writer I have no idea why all those drives showed up and it makes no sense to me why I have an extra DVD drive there and my other drives won t read DVDs Anyone have any ideas Thanks in advance nbsp
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My DVD/CD player always worked with no problem. Then all of a sudden my CDs will not work. I put one in and go to read on it and it shoots it out and says "Insert CD" I have tried 100s of CDs so I know it isn't them. Wont read them and can not burn on blank ones. Also have a Memorex External DVD/CD hooked up to my computer and it is doing the same thing. Reads DVDs and burns them but not CDs. I am thinking it is software or Vista downloads that has messed this up.. Please help I have tried everything to deleting drivers, restarting and letting them download again to deleting upper and lower filters. Any suggestions would be gladly accepted on how to remedy this problem.. Started about 6 months ago...
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Hope someone can help me out here just upgraded PC from Win Vista to Win reads but drive DVD has writing ok, trouble Bought new Nero burning software as I was at it All read write functions of the optical drive Plextor PX- A work fine but I can't burn DVDs Yes reading DVDs is ok The errors I get are quot Focus or tracking error quot quot Power Calibration Error quot quot Session fixation DVD drive reads ok, but has trouble writing error quot and quot Burn process failed quot Things I've already tried - Turned down the burn speed - Cleaned the lens with a special cleaner CD - Updated the drives firmware from to - Updated the drivers - Cleaned the Windows registry - Fixed some corrupt files by running SFC Scannow command - Used both types of single layer DVD drive reads ok, but has trouble writing disc DVD-R and DVD R - Attempted burn with different settings UDF DVD copy and UDF ISO the only thing that has worked once is changing the blank media discs from TDK to Verbatim Is this a sign that the optics in the drive are on the way out Is there some way to find out how many hours the drive has been used for through some diagnostic menu I really don't think I've logged that much time on the drive Thanks any ideas welcome EDIT just to add I've tried the built-in windows burning tool too but no joy

A:DVD drive reads ok, but has trouble writing

I would suspect a defective drive. From your description it sounds like the Laser is not strong enough. DVD burner drives are relatively inexpensive (in the US) and I would suggest replacing it, especially considering the age of the Dimension 8300 (old XP hardware).

The optical drive in the 8300 is a PATA type (IDE). Make sure you get the correct type and NOT a SATA drive.
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Windows XP Home
Dell Inspiron Laptop

I was burnin a cd a while ago it messed up as nero usually does.. and all of the suddon i noticed i couldnt read the cdrs.. its my sis's laptop and she took it to college with her and she called me to tell me it cant read any cds other than dvds, when she brought it home i played around and it cant, and i dunno what to do.. i wont even read the reinstaller for XP when starting up.. ive tried deleting it from device manager but nothing is working..


A:CD/DVD Drive on Laptop reads dvds but nothing else