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Keyboard not found - EPP - disabled - getting tired of this on my wife's computer

Q: Keyboard not found - EPP - disabled - getting tired of this on my wife's computer

Just checking it seems like something is not wife's on this - my Keyboard - - found disabled getting computer of EPP tired still wrong on this computer just using a standard plain usb keyboard All of a sudden this morning when she was changing a plain ordinary mouse the keyboard quit working it works on Keyboard not found - EPP - disabled - getting tired of this on my wife's computer another computer the mouse works while using the same usb port in device manager there is no entry for Keyboard in devices and printers way down at the bottom a quot usb multimedia quot keyboard shows but when I try to look at the drivers there are several drivers and I cannot delete or disable any Looking at the HID compliant consumer control device driver details there are no drivers Device Manager Keyboard shows keyboard there are speed settings but in the hardware tab no name manufacturer location or device status Just in case with all of the problem we have had lately I did some scans the dss scan seems strange Is it mbam Windows Service Pack x NTFS Internet Explorer Motherboard FOXCONN Keyboard not found - EPP - disabled - getting tired of this on my wife's computer AB Processor AMD Phenom tm II X T Processor CPU mhz Disk Partitions C is FIXED NTFS - GiB total GiB free D is FIXED NTFS - GiB total GiB free E is CDROM F is Removable G is Removable H is Removable I is Removable J is Removable K is CDROM M is NetworkDisk NTFS - GiB total GiB free P is NetworkDisk NTFS - GiB total GiB free R is NetworkDisk NTFS - GiB total GiB free S is NetworkDisk NTFS - GiB total GiB free T is NetworkDisk NTFS - GiB total GiB free Something is rotten in Denmark nbsp

Relevancy 100%
Preferred Solution: Keyboard not found - EPP - disabled - getting tired of this on my wife's computer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: Keyboard not found - EPP - disabled - getting tired of this on my wife's computer

Some place I saw a message that windows updates was set to no update hareware files, but I can't find where to change that.

http://www.techspot.com/community/topics/keyboard-not-found-epp-disabled-getting-tired-of-this-on-my-wifes-computer.191043/
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Continued issues after multiple spyware infections Ran slimcleaner and it showed known spyware files remaining in expert mode but i was not confident to remove them from registry Computer dramatically slows and it caused hardware issues with the keyboard DDS Ver - - - NTFS x Internet Explorer BrowserJavaVersion Run by at on - - Microsoft Windows Vista Home Premium GMT - AV Microsoft Security Essentials Disabled Updated BF CEBDC-F D - - C-F CE FD E SP Microsoft Security Essentials Disabled Updated D A -D E - ACE- E C-CBBC A A DB SP Windows Defender Enabled Updated D DDC A- F- fae- E -DA C ACF Running Processes C Windows system wininit exe C Windows system lsm exe C Windows system SLsvc exe C Windows System spoolsv exe C Windows system taskeng exe C Windows system taskeng exe C Windows system Dwm exe C Windows Explorer EXE C Program Files Common Files Adobe ARM armsvc exe dramtically, computer slows keyboard disabled C Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Program Files Bonjour mDNSResponder exe C Program Files Common Files Intel IntelDH NMS AdpPlugins DQLWinService exe c Program Files Common Files LightScribe LSSrvc exe C Program Files Common Files LogiShrd LVMVFM LVPrcSrv exe C Program Files RealNetworks RealDownloader rndlresolversvc exe C ProgramData computer slows dramtically, keyboard disabled Skype Toolbars Skype C C Service c c service exe C Windows system SearchIndexer exe C Windows System WUDFHost exe C Windows system DRIVERS xaudio exe C Program Files Yahoo SoftwareUpdate YahooAUService exe C hp support hpsysdrv exe C Windows RtHDVCpl exe C Windows System hkcmd exe C Windows System igfxpers exe C Program Files HP HP Software Update hpwuschd exe C Program Files computer slows dramtically, keyboard disabled iTunes iTunesHelper exe C Program Files Common Files Java Java Update jusched exe C Windows ehome ehtray exe C Windows system igfxsrvc exe C Windows ehome ehmsas exe C Program Files iPod bin iPodService exe C Windows system wuauclt exe C Windows servicing TrustedInstaller exe C Program Files Mozilla Firefox firefox exe C Program Files Mozilla Firefox plugin-container exe C Windows system Macromed Flash FlashPlayerPlugin exe C Windows system Macromed Flash FlashPlayerPlugin exe C Windows system SearchProtocolHost exe C Windows system SearchFilterHost exe C Windows System osk exe C Windows system wbem wmiprvse exe C Windows system svchost exe -k DcomLaunch C Windows system svchost exe -k rpcss C Windows System svchost exe -k LocalServiceNetworkRestricted C Windows System svchost exe -k LocalSystemNetworkRestricted C Windows system svchost exe -k netsvcs C Windows system svchost exe -k GPSvcGroup C Windows system svchost exe -k LocalService C Windows system svchost exe -k NetworkService C Windows system svchost exe -k LocalServiceNoNetwork C Windows system svchost exe -k hpdevmgmt C Windows System svchost exe -k HPZ C Windows System svchost exe -k HPZ C Windows system svchost exe -k NetworkServiceNetworkRestricted C Windows system svchost exe -k imgsvc C Windows System svchost exe -k WerSvcGroup C Windows system svchost exe -k HPService C Windows System svchost exe -k secsvcs C Windows system svchost exe -k LocalServiceAndNoImpersonation Pseudo HJT Report uStart Page hxxp www google com uDefault Search URL hxxp www google com ie mStart Page hxxp search myheritage com uProxyServer hxxp uSearchAssistant hxxp www google com ie uSearchURL Default hxxp www google com search q s BHO D -C F - EFB- B - ECA - lt orphaned gt BHO RealNetworks Download and Record Plugin for Internet Explorer C E -B - BC - - C CA - c programdata realnetworks realdownloader browserplugins ie rndlbrowserrecordplugin dll BHO AVG Safe Search CA F - F E- B -A E- E E C C - LocalServer - lt no file gt BHO Java Plug-In SSV Helper BB-D F - C-B EB-D DAF D D - c program files java jre bin ssv dll BHO Skype Browser Helper AE - E C- ED - F B-F F A - c program files skype toolbars internet explorer skypeieplugin dll... Read more

A:computer slows dramtically, keyboard disabled

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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We need to see some information about what is happening in your machine. Please perform the following scan again: Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.DDS.com Download LinkDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results. Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.
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http://www.bleepingcomputer.com/forums/t/517105/computer-slows-dramtically-keyboard-disabled/
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my wife doesn't use my computer very often, but tonite she wanted to send a email to a friend and after I got the email setup she proceded to type the message or try to, three times she locked up the keyboard and I had to reboot to get it to work again, could it have been something she did or do I have a problem with my keyboard? I ended up typing the message for her and had no problems.
 

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Anyone know how to get rid of the two floating boxes they overlay everything but don't show up on a screen shot or snippet using the snipping tool.

A:This showed up when my wife cleaned my keyboard

I take it rebooting didn`t fix it ?

http://www.eightforums.com/general-support/56305-showed-up-when-my-wife-cleaned-my-keyboard.html
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I HATE modern networking with every fiber of my being Once upon a time networking was simple To support huge corporate networks Microsoft has made it into a nightmare for home users Last week I upgraded to Win My wife backs up here win data on my backup drive She is on the same wired network a I After my upgrade she could not access the folder to backup her data Everything was working for three years before the upgrade In spite of all the assurances from Microsoft that functioning would remain the same I discovered the Win upgrade had changed the permissions I redid them to allow everyone to read write to her backup folder Problem solved for a few days Now once again Macine Wife's Machine. Cannot Win10 my Wife's Win7 My Access she cannot access her backup folder My Wife's Wife's Win7 Macine Cannot Access my Win10 Machine. The permission changes I made remain but she gets a message asking for the quot network username and password My Wife's Wife's Win7 Macine Cannot Access my Win10 Machine. quot After much googling I'm almost certain there's no such thing as a quot network password quot Since a network password does not exist it's impossible to supply one I can see her computer and access it She can see my computer but cannot access it for the reason stated above Anyone know how to get past this roadblock

A:My Wife's Wife's Win7 Macine Cannot Access my Win10 Machine.

You operate your PC as an administrator? In that case it may help to define a user "mywife" and a password, and to set the sharing and security settings for this user.

http://www.tenforums.com/network-sharing/55797-my-wifes-wifes-win7-macine-cannot-access-my-win10-machine.html
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Graphics card or memory problem -------------------------------------------------------------------------------- or just too much going on here Hello all I m new to this forum so if I m not posting right please let Tired Computer? me know I m running WinXp Home edition with a P gig ram Nvidia Gforce mx vid card gig hard drives and IE as the browser I will enclose an Everest report maybe not It seems when I first boot up the computer everything is running as Tired Computer? it should quickly refreshing pages able to transfer over from one user name to another However after a few users logging on to each of there own user names or when running a virus program scan like Nortons or Housecall the computer starts to become sluggish when attempting to go on and do something else At times when switching from one user Tired Computer? name to another the page will be mostly black Tired Computer? when signing in to the new user with the exception of the top heading or part of the task tray Shortly afterward the screen fully appears and is fine Is this just to be expected or being the computer is almost years old just old age It has gotten worse over time All virus scans are clean so that is why I believe the problem is in the hardware When it does become this way a reboot solves the problem In trying to correct this I have adjusted my page file which I thought may have helped somewhat but not quite The only other thing I can think of is my memory which is sticks of the max for this mother board are not exact One being the original and the newer being I believe But check the report One item on the report states I have a quot flat panel monitor I Don t see an option to add attachments Sorry if I rambled Tom

A:Tired Computer?

I'm no expert, but try checking the task manager. In the Performance tab check the CPU Usage. It shows a percentage.

Usually during a virus scan my computer gets sluggish. This is due to the usage being high. This means your computer's resources are being used more, and less is used on browsing and such.

http://www.bleepingcomputer.com/forums/t/70207/tired-computer/
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Hello guys I have tried to ask this to other forums but yet no help I have just into Found Point working! :- Entry error Computer Not not + Hangs VisualToolTip.exe Keyboard and Mouse extreme pressure of this problem right now Here is what happens - Window loads-- loading personal setting-- Then it shows a box - VisualToolTip exe - Entry Point Not Found The procedure entry point GetProcessImageFileNameA could not be located in the dynamic library PSAPI DLL I tried to click OK and after sometime I can not click anywhere Even my keyword doesn t work anymore I tried to go to Safe Mode but F key is not working because keyboard turns off during the boot And it is turned on when after window is loaded then the message comes up and then stays there forever The only key works is the Start Up key but no other keys work I thought of VisualToolTip.exe Entry Point Not Found error :- Computer Hangs + Mouse and Keyboard not working! formatting but when pc loads from CD and asks to press any key I can not press any KEY I have seen many problem and have solved them myself but this one I can not do anything and I feel like I am locked out Please help me guys Help Thanks for your time

A:VisualToolTip.exe Entry Point Not Found error :- Computer Hangs + Mouse and Keyboard not working!

Hi netme, and welcome to BleepingComputer.If would help if you were to post the make and model of this computer.If it is a custom build, please post the make and model of the motherboard.Have you tried using a different keyboard?Microsoft has a work around for this, but you need the use of your keyboard. You can read the article here.

http://www.bleepingcomputer.com/forums/t/351256/visualtooltipexe-entry-point-not-found-error-computer-hangs-mouse-and-keyboard-not-working/
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There are soo many unnecessary things Computer of up Junked Tired My on here that I can't remove by regular means including the recent lsass exe That pretty much set me off and now I'm here to be analyzed Please and thank you ----------------------------------------------------------------- Deckard's System Scanner v Run by HP Owner on - - Computer is in Normal Mode -------------------------------------------------------------------------------- -- System Tired of My Junked up Computer Restore -------------------------------------------------------------- Failed to create restore point System Restore is disabled service is not running -- Last Restore Point s -- - - UTC - RP - Installed Windows Internet Explorer - - UTC - RP - Installed Windows IDNMitigationAPIs - - UTC - RP - Installed Windows NLSDownlevelMapping - - UTC - RP - Installed Windows XP KB - - UTC - RP - Software Distribution Service -- First Restore Point -- - - UTC - RP - System Checkpoint Backed up registry hives Performed disk cleanup Total Physical Memory MiB MiB recommended -- HijackThis Clone ------------------------------------------------------------ Emulating logfile of HijackThis v Scan saved at - - Platform Windows XP Service Pack MSIE Internet Explorer Running processes C WINDOWS system smss exe C WINDOWS system winlogon exe C WINDOWS system Tired of My Junked up Computer services exe Tired of My Junked up Computer C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS system ctfmon exe C WINDOWS explorer exe C Program Files Common Files Symantec Shared ccProxy exe C Program Files Common Files Symantec Shared ccSetMgr exe C Program Files Norton Internet Security ISSVC exe C Program Files Norton Internet Security Norton AntiVirus navapsvc exe C Program Files Common Files Symantec Shared SNDSrvc exe C Program Files Common Files Symantec Shared SPBBC SPBBCSvc exe C Program Files Common Files Symantec Shared ccEvtMgr exe C WINDOWS system spoolsv exe C Program Files Grisoft AVG avgamsvr exe C Program Files Grisoft AVG avgupsvc exe C WINDOWS system xshkftfq exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Common Files Symantec Shared Security Center SymWSC exe C WINDOWS system hpsysdrv exe C WINDOWS system hkcmd exe C WINDOWS AGRSMMSG exe C hp KBD kbd exe C Program Files Common Files Real Update OB realsched exe C Program Files Common Files Symantec Shared ccApp exe C WINDOWS ALCXMNTR EXE C WINDOWS system regsvr exe C Program Files Common Files Ahead Lib NMBgMonitor exe C Program Files MSN Messenger msnmsgr exe C Program Files HP Digital Imaging bin hpqtra exe C WINDOWS system svchost exe C Program Files MSN Messenger usnsvc exe C Documents and Settings HP Owner Desktop dss exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TY ion amp pf desktop R - HKCU Software Microsoft Internet Explorer Main Default Search URL http ie redirect hp com svs rdr TY ion amp pf desktop R - HKCU Software Microsoft Internet Explorer Main Search Bar http g msn com SEENUS SAOS FORM TOOLBR R - HKCU Software Microsoft Internet Explorer Main Search Page http g msn com SEENUS SAOS FORM TOOLBR R - HKCU Software Microsoft Internet Explorer Main Start Page http runonce msn com v msgrv R - HKCU Software Microsoft Internet Explorer SearchURL Default http g msn com SEENUS SAOS FORM TOOLBR R - HKEY LOCAL MACHINE Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKEY LOCAL MACHINE Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKEY LOCAL MACHINE Software Microsoft Internet Explorer Main Search Bar http ie redirect hp com svs rdr TY ion amp pf desktop R - HKEY LOCAL MACHINE Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKEY LOCAL MACHINE Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - URLSearchHook Tencen... Read more

A:Tired of My Junked up Computer

I realize it's not the full 48 hours yet, but since I'm on so late, I'll bump this.

BUMP

http://www.techsupportforum.com/forums/f100/tired-of-my-junked-up-computer-181712.html
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Logfile of my Analysis-Just slow to getting up it need Need computer, to of clean tired HijackThis v Scan saved at PM on Platform Windows XP WinNT MSIE Internet Explorer v SP Running processes D WINDOWS System smss exe D WINDOWS system winlogon exe D WINDOWS system services exe D WINDOWS system lsass exe D WINDOWS System Ati evxx exe D WINDOWS system svchost exe D WINDOWS System svchost exe D WINDOWS Explorer EXE D WINDOWS system spoolsv exe D WINDOWS System nvraidservice exe C Program Files UltraMon exe D Program Files Motherboard Monitor MBM EXE D Program Files HP hpcoretech hpcmpmgr exe D Program Files HP HP Software Update HPWuSchd exe D Program Need Analysis-Just need to clean up my computer, tired of it getting to slow Files MSN Messenger MsnMsgr Exe Need Analysis-Just need to clean up my computer, tired of it getting to slow D WINDOWS System ctfmon exe D Program Files HP Digital Imaging bin hpqtra exe C Programs SetPoint KEM exe D Program Files HP Digital Imaging bin hpqgalry exe C Program Files UltraMonTaskbar exe C Programs SetPoint KHALMNPR EXE D Program Files Common Files Microsoft Shared VS DEBUG MDM EXE D WINDOWS System svchost exe D Program Files HP hpcoretech comp hptskmgr exe D WINDOWS System wbem Need Analysis-Just need to clean up my computer, tired of it getting to slow unsecapp exe D Program Files ATI Technologies ATI ACE cli exe D Program Files Windows Media Player wmplayer exe C Programs Bitlord BitLord exe D PROGRA Yahoo WIDGET YAHOOW EXE D PROGRA Yahoo WIDGET YAHOOW EXE D PROGRA Yahoo WIDGET YAHOOW EXE D PROGRA Yahoo WIDGET YAHOOW EXE D PROGRA Yahoo WIDGET YAHOOW EXE D PROGRA Yahoo WIDGET YAHOOW EXE D PROGRA Yahoo WIDGET YAHOOW EXE D PROGRA Yahoo WIDGET YAHOOW EXE D PROGRA Yahoo WIDGET YAHOOW EXE D Program Files Save Save exe D WINDOWS System rundll exe D WINDOWS System msiexec exe D PROGRA MOZILL FIREFOX EXE C Programs Hijack This HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ie ch search html R - HKCU Software Microsoft Internet Explorer Main Search Page http us rd yahoo com customize ie www yahoo com R - HKCU Software Microsoft Internet Explorer Main Start Page http my freeze com start shtml R - HKLM Software Microsoft Internet Explorer Main Default Page URL http www yahoo com R - HKLM Software Microsoft Internet Explorer Main Default Search URL http us rd yahoo com customize ie www yahoo com R - HKLM Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ie ch search html R - HKLM Software Microsoft Internet Explorer Main Search Page http us rd yahoo com customize ie www yahoo com R - HKLM Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKCU Software Microsoft Internet Explorer SearchURL Default http us rd yahoo com customize ie www yahoo com R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride localhost O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - D Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO URLLink - A AACF -ADF - D - A - E B E - D Program Files NewDotNet newdotnet dll O - BHO LinkTracker Class - A -A CA- b -AA E-DDAD C B B - D WINDOWS System hlwin dll O - BHO TGTSoft Explorer Toolbar Changer - C CF - F- - AC-E D C C - D Program Files TGTSoft StyleXP TGT BHO dll O - Toolbar amp Radio - E - F- D - E- A C - D WINDOWS System msdxm ocx O - HKLM Run SoundMan SOUNDMAN EXE O - HKLM Run NVRaidService D WINDOWS System nvraidservice exe O - HKLM Run Logitech Hardware Abstraction Layer KHALMNPR EXE O - HKLM Run UltraMon quot C Program Files UltraMon exe quot auto O - HKLM Run ATICCC quot D Program Files ATI Technologies ATI ACE cli exe quot runtime -Delay O - HKLM Run ms ownage winPE exe O - HKLM Run MBM quot D Program Files Motherboard Monitor MBM EXE quot O - HKLM Run HP Component Manager quot D Program Files HP hpcoretech hpcmpmgr exe quot O - HKLM Run HP Software Update D Program Files HP HP Software Update HPWuSchd exe O - HK... Read more

A:Need Analysis-Just need to clean up my computer, tired of it getting to slow

Please follow MicroBell's 5 Step process outlined here

After running through all the steps, please post a new log

http://www.techsupportforum.com/forums/f284/need-analysis-just-need-to-clean-up-my-computer-tired-of-it-getting-to-slow-86121.html
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this is the second time it happens in this months,n and a huge amount of important info lost

many untiled not saved notepads...
btw tednotepad is garbage since is not autosaving the notepads
but anyway te problem is

i leave the computer on, and when i come back the screen is off like it should, but when i move the mouse or hit the keyboard.. the screen remains off

i hit the power buttom to try to hibernate
nothing
i hit the sleep button and nothing, ctrl alt del, nothing

what is this?

A:ok i am tired of this, computer completly locked, black screen

Hello Kharl mate I am assuming you can cold start this machine so try getting into safe mode and just for starters run these if you haven't already
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2

if no go then

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)

http://www.sevenforums.com/general-discussion/398189-ok-i-am-tired-computer-completly-locked-black-screen.html
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For the record aka my history XMas PIII laptop for my son when wife who a computer got needs I a from Santa Configure a D-Link USB Adapter to find our qwest Actiontec wireless network which is hardwired to our desktop computer In the beginning It works who needs a wife when I got a computer and the laptop D-Link can find the wireless network Shortly after the laptop cannot find the network but can find others in our area and will not connect I mentioned who needs a wife when I got a computer this to a co-worker today while mentioning that I changed channels on the modem and he asked if I had gotten a new phone I did A GHz anolog So he suggested that the frequency was conflicting It made sense and I proceedingly went through what I thought was my salvation in the matter Nonetheless and after reconfiguring the modem laptop unplugging the new telephone the laptop still cannot locate our own wireless signal Help Plug and play doesn t really exist with MS OS s does it If so I have never experienced it nbsp

A:who needs a wife when I got a computer

I experienced the same weird thing myself a few days ago. After verifying that my router was still fine I did a System Restore to a day I knew the adapter was working. Fixed! Suggest you consider that first. But if it seems to be the router see the following. Can you check the router with another wireless (maybe borrowed) computer? Or try the USB adapter on your other computer?

Since you can detect other networks but not yours, it would seem that
a. your router's wireless signal is disabled,
b. your router's SSID broadcast is disabled, or
c. your router has failed.

You can quickly check (a) and (b). If no luck there, note all important router settings, reset it to factory default settings, and reconfigure it. Sometimes this will bring a flaky router back to life.

2.4Ghz cordless phones certainly cause problems, but I don't know if they ever cause a signal to become invisible.
 

https://forums.techguy.org/threads/who-needs-a-wife-when-i-got-a-computer.537558/
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Hi all it s been a while since I have been on lol family life Well now I have to ask about my wife s computer She tried to turn it on this morning and when she did she got a screen saying it computer. wife My couldn t start so it would check out why and try to do a My wife computer. repair This comes after a few other problems she has had with it including not being able to attach files to her emails from word I can have her give you more data on what is going on But for the most part I am not sure if I can describe anything else wrong Aside from her messenger not working right recently as well nothing seemed to be majorly wrong It just did that this morning and now it has gotten her and I both very worried I am having her run a virus scan and will post the results Just in case but if anyone here thinks they know what is causing this we would love to hear from you Or if you know how to find out what is going on Thanks again and God Bless My wife computer. Gabrielman PS almost forgot she has Vista Home Premium bit just like me My wife computer. on an HP Desktop and the title should be my Wife s Computer not my wife computer - -

A:My wife computer.

What did that error about Windows being unable to start actually say?

http://www.bleepingcomputer.com/forums/t/359678/my-wife-computer/
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Can someone help me with my Wife's Computer? Here is the Problem, something has reset or something. She has to sign in everytime she goes to her sites that she goes to all the time. On Yahoo Mail, she can't get any pictures of any kind to display. they are just blank spots wit no little red X in the corner. She is running A e-Machine with XP that is about 2 years old.

Thanks so much
Kisota
 

A:Help with Wife's Computer

Go to Internet options \ Advanced scroll to multimedia. Is Show Pictures checked? Or click Restore Defaults.

She has to sign in everytime she goes to her sites that she goes to all the time.Click to expand...

Go to Internet options \ Content \ Auto Complete and check the options you want the computer to remember.
 

https://forums.techguy.org/threads/help-with-wifes-computer.438962/
Relevancy 51.17%

I m sure my wife s computer is infected with spyware Here is the Hijact This log Logfile of HijackThis v Scan saved My wife's computer at PM on Platform Windows XP SP WinNT MSIE Internet Explorer My wife's computer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C My wife's computer WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS Explorer EXE C WINDOWS system spoolsv exe C WINDOWS System hkcmd exe C Program Files Real RealPlayer RealPlay exe C Program Files MUSICMATCH MUSICMATCH Jukebox mm tray exe C Program Files McAfee com Agent mcagent exe C Program Files Roxio Easy CD Creator DirectCD DirectCD exe C PROGRA mcafee com vso mcvsshld exe C Program Files Common Files Dell EUSW Support exe C Program Files QuickTime qttask exe C PROGRA MYWEBS bar bin mwsoemon exe C Program Files Dell Support Alert bin NotifyAlert exe C WINDOWS system cisvc exe c PROGRA mcafee com vso mcvsrte exe C WINDOWS System wbem wmiapsrv exe c PROGRA mcafee com vso mcshield exe C WINDOWS System wuauclt exe C Program Files Internet Explorer iexplore exe Doc c Program Files Hijact This HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http www dellnet com R - HKCU Software Microsoft Internet Explorer Main Start Page http login passport net uilogin srf id R - HKLM Software Microsoft Internet Explorer Main Default Page URL http www dellnet com R - HKLM Software Microsoft Internet Explorer Main Start Page http www dellnet com R - URLSearchHook no name - A FAF - E- cf- - F A D - C Program Files MyWebSearch SrchAstt bin MWSSRCAS DLL O - BHO MyWebSearch Search Assistant BHO - A FAF - E- cf- - F A D - C Program Files MyWebSearch SrchAstt bin MWSSRCAS DLL O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocx O - BHO mwsBar BHO - B EA -A - -B BB- DE CCA - C Program Files MyWebSearch bar bin MWSBAR DLL O - Toolbar amp Radio - E - F- D - E- A C - C WINDOWS System msdxm ocx O - Toolbar My amp Web Search - B EA -A - -B BB- DE CCA - C Program Files MyWebSearch bar bin MWSBAR DLL O - HKLM Run IgfxTray C WINDOWS System igfxtray exe O - HKLM Run HotKeysCmds C WINDOWS System hkcmd exe O - HKLM Run RealTray C Program Files Real RealPlayer RealPlay exe SYSTEMBOOTHIDEPLAYER O - HKLM Run MMTray C Program Files MUSICMATCH MUSICMATCH Jukebox mm tray exe O - HKLM Run MCAgentExe C Program Files McAfee com Agent mcagent exe O - HKLM Run MCUpdateExe C PROGRA McAfee com Agent McUpdate exe O - HKLM Run AdaptecDirectCD quot C Program Files Roxio Easy CD Creator DirectCD DirectCD exe quot O - HKLM Run VirusScan Online c PROGRA mcafee com vso mcvsshld exe O - HKLM Run DwlClient C Program Files Common Files Dell EUSW Support exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run MyWebSearch Email Plugin C PROGRA MYWEBS bar bin mwsoemon exe O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot background O - HKCU Run SpamWasher quot C PROGRA PANICW SPAMWA SWasher exe quot O - HKCU Run MyWebSearch Email Plugin C PROGRA MYWEBS bar bin mwsoemon exe O - Startup MyWebSearch Email Plugin lnk C Program Files MyWebSearch bar bin MWSOEMON EXE O - Global Startup America Online Tray Icon lnk C Program Files America Online aoltray exe O - Global Startup Digital Line Detect lnk O - Global Startup Microsoft Office lnk C Program Files Microsoft Office Office OSA EXE O - Global Startup MyWebSearch Email Plugin lnk C Program Files MyWebSearch bar bin MWSOEMON EXE O - Extra context menu item amp Search - http bar mywebsearch com menusearch html p ZCzfw XXUS O - Extra button no name - B E C - FCB- CF-AAA - C - C WINDOWS System msjava dll O - Extra Tools menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C WINDOWS System msjava dll O - Extra button Real com - CD F -D E - d - FE- C F AFE - C WINDOWS System Shdocvw dll O - DPF D DB D - EC - A -BD - E... Read more

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My wife's computer started crawling last night I don't know what she did and she can't verbally retrace her steps I'm not a neophyte by any Wife's Computer Is My So S-l-l-l-o-o-o-w-w-w-w means but I have tried all that I know how to do Someone please help I have to leave town for business My Wife's Computer Is So S-l-l-l-o-o-o-w-w-w-w this weekend and she needs her computer working for school and My Wife's Computer Is So S-l-l-l-o-o-o-w-w-w-w business A few years ago I remember posting a Hijack log when my work laptop was slow Within an hour some kind soul had responded with a solution that solved the problem I'm hoping for a similar outcome here The Hijack log is attached I have attempted to run through the various pre-Hijack steps With the exception of Spybot I can't get any of them to run because the machine is so slow that everything times out I also can't access the web from her machine for some reason that I am maybe incorrectly assuming has to do with the computer's speed She has well over Gb of free disk space CPU usage is showing at around Please help Thanks in advance Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS Explorer EXEC WINDOWS system spoolsv exeC WINDOWS arservice exeC WINDOWS eHome ehRecvr exeC WINDOWS eHome ehSched exec program files mcafee com agent mcdetect exeC Program Files Common Files Microsoft Shared VS DEBUG MDM EXEC WINDOWS system nvsvc exeC Program Files Common Files New Boundary PrismXL PRISMXL SYSC WINDOWS system svchost exeC WINDOWS ehome ehtray exeC Program Files Google Google Desktop Search GoogleDesktop exeC WINDOWS ARPWRMSG EXEC Program Files Digital Media Reader readericon G exeC WINDOWS zHotkey exeC Program Files Google Google Desktop Search GoogleDesktopIndex exeC WINDOWS RTHDCPL EXEC Program Files Google Google Desktop Search GoogleDesktopDisplay exeC PROGRA McAfee SPAMKI MskAgent exeC Program Files McAfee com VSO mcvsshld exeC PROGRA McAfee com PERSON MpfTray exeC Program Files Lexmark Series lxbxmon exeC Program Files Lexmark Series ezprint exeC Program Files QuickTime qttask exeC WINDOWS retadpu exeC WINDOWS system ctfmon exeC Program Files Messenger msmsgs exeC Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exec progra mcafee com vso mcvsescn exeC WINDOWS eHome ehmsas exeC Program Files BigFix bigfix exeC PROGRA McAfee com PERSON MpfService exec PROGRA mcafee com agent mctskshd exec progra mcafee com vso mcvsftsn exeC PROGRA McAfee com PERSON MpfAgent exec program files mcafee com agent mcagent exeC WINDOWS system NOTEPAD EXEC WINDOWS system NOTEPAD EXEK fixes hijackthis sfx exeC Program Files HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Start Page http www foxnews com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http www gateway com g startpage html Ch TP amp M GT R - HKLM Software Microsoft Internet Explorer Main Start Page http www gateway com g startpage html Ch TP amp M GT R - HKCU Software Microsoft Internet Connection Wizard ShellNext http www gateway com g startpage html Ch TP amp M GT R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dllO - BHO Yahoo Toolbar Helper - D -C F - EFB- B - ECA - C Program Files Yahoo Companion Installs cpn yt dllO - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dllO - BHO McAfee AntiPhishing Filter - D ED - CFF- - A - EBB AF - c program files mcafee spamkiller mcapfbho dllO - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dllO - BHO Google Toolbar Notifier BHO - AF DE - D - -B FA-CE B AD D - C Program Files Google GoogleToolbarNotifier swg dllO - BHO CBrowserHelp... Read more

A:My Wife's Computer Is So S-l-l-l-o-o-o-w-w-w-w

Hi,You do have malware present here... but I also notice you have McAfee installed. McAfee does indeed cause a HUGE system slowdown.Example here: http://forums.spywareinfo.com/index.php?showtopic=103141Anyway, disable your McAfee and any other realtime scanner, because it may interfere with next fix.Then, * Download Combofix to your desktop.Doubleclick combofix.exeFollow the prompts.Don't click on the window while the fix is running, because that will cause your system to hang.When finished and after reboot (in case it asks to reboot), combofix will open again to gather the necessary information for the log. This may take a bit. When done, Combofix will close and a log should open, combofix.txt. Post the contents of this log in your next reply together with a new hijackthislog.Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.

http://www.bleepingcomputer.com/forums/t/102502/my-wifes-computer-is-so-s-l-l-l-o-o-o-w-w-w-w/
Relevancy 51.17%

Hey there all Haven t been here in a while but now the time comes again where I may need your help once more My wife tried to start up her computer today and it wouldn t do anything other than go to the windows loading screen and then just keep loading forever for over minutes So I had her shut wife's computer... My it down and run a start up repair and that seems to have done the trick to get it to work but I am not sure if there is anything wrong I My wife's computer... should look for in the system files Such as corrupted files and what have you So is there anything I should do or look for to make sure the files in windows are running My wife's computer... fine I mean like the core OS files essential for operation And if so how do I go about looking for it On a hardware related question her computer while booting up made a high pitched noise like when a car drives past you with a tire that is low on air um you know what I am talking about right LOL I don t know how to better describe it It wasn t very loud but that is what it sounded like I want to make sure it is not the hard disk or any other problem that may lose all of her data We can t do back up disks right now because her computer can t read disks anymore the disk drive is broken - - and we don t really have the money to go and buy a disk drive that plugs in via usb or at least not right now So I was wondering what you would suggest Anyway I have said enough I know you may need some specifics like the model and some numbers and the OS is Vista Premium bit if that means anything to ya Thanks for your help and God Bless

A:My wife's computer...

I would first do a chkdsk on the computer.

http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

Also use ccleaner every day.

http://majorgeeks.com/CCleaner_Slim_d4191.html

http://www.bleepingcomputer.com/forums/t/381313/my-wifes-computer/
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This evening I was passing by our computer room when the computer suddenly started playing a mish-mash of audio streams or files It starts with a musical introduction then a woman speaking Spanish then a quot news quot stream joining that until several streams were stepping on one another making all unintelligible I killed both her instances of IE then her Word instance finally everything No help I logged out of her account even with no one logged in it continued -- it seems to die out after minutes or so then restart half an hour or so later After I logged into my own account I looked at the Task Manager which showed no applications running audio was still running full steam I looked at processes but since I don't know what all the process names mean I couldn't tell if anything was out of order I opened my corporate Symantec End Point Protection required by my employer since I occasionally log in to the facility via vpn and it saw no problems I over wife's has Something taken computer my checked for updates Something has taken over my wife's computer and it said it was up to date I restarted Windows and it installed one update A few minutes after it completed and I logged in the audio mish-mash continued Any ideas gt

A:Something has taken over my wife's computer

Poltergeists?

Couldn't resist, the title sounds like a movie.

What happens if you disconnect from the net?

http://www.sevenforums.com/system-security/302846-something-has-taken-over-my-wifes-computer.html
Relevancy 51.17%

Hi my wife has been using some msn has computer using the help.... My been wife chatrooms and seems to have picked up something that generates pop-up windows they are always by xlime offeroptimiser and falkag Can anyone help me get rid My wife has been using the computer help.... of them Logfile of HijackThis v Scan saved at on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared ccEvtMgr exe C Program Files Norton Personal Firewall NISUM EXE C WINDOWS system spoolsv exe C Program Files Norton Personal Firewall ccPxySvc exe C Program Files Cisco Systems VPN Client cvpnd exe C Program Files Common Files Microsoft Shared VS Debug mdm exe C Program Files Norton SystemWorks Norton AntiVirus navapsvc exe C Program Files Norton SystemWorks Norton Utilities NPROTECT EXE C WINDOWS system slserv exe C PROGRA NORTON SPEEDD nopdb exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared Security Center SymWSC exe C WINDOWS Explorer EXE C Program Files Common Files Symantec Shared ccApp exe C WINDOWS system gsicon exe C WINDOWS system dslagent exe C WINDOWS System spool drivers w x hpztsb exe C WINDOWS system atiptaxx exe C Program Files Hewlett-Packard HP Software Update HPWuSchd exe C Program Files Hewlett-Packard Digital Imaging bin hpotdd exe C WINDOWS system blcmnj exe C WINDOWS system ctfmon exe C Program Files Internet Explorer iexplore exe C Program Files Yahoo Messenger ymsgr tray exe C Program Files Messenger msmsgs exe C Program Files Outlook Express MSIMN EXE C Program Files IPWireless Inc IPWireless PC Software UEStatus exe C Documents and Settings Craig My Documents My Downloads HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www google co uk R - HKCU Software Microsoft Internet Explorer Main Start Page bak http www google co uk R - HKLM Software Microsoft Internet Explorer Main Local Page C WINDOWS SYSTEM blank htm O - BHO LocalNRDObj Class - -B C - A - F -F C D FAD - C WINDOWS localNRD dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c windows googletoolbar dll O - BHO NAV Helper - BDF E -B - AD-A -FADC B - C Program Files Norton SystemWorks Norton AntiVirus NavShExt dll O - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - C Program Files Norton SystemWorks Norton AntiVirus NavShExt dll O - Toolbar amp Google - C B - - d - B - A CD F - c windows googletoolbar dll O - HKLM Run SystemTray SysTray Exe O - HKLM Run ccApp C Program Files Common Files Symantec Shared ccApp exe O - HKLM Run ccRegVfy quot C Program Files Common Files Symantec Shared ccRegVfy exe quot O - HKLM Run GSICONEXE gsicon exe O - HKLM Run DSLAGENTEXE dslagent exe USB O - HKLM Run HPDJ Taskbar Utility C WINDOWS System spool drivers w x hpztsb exe O - HKLM Run AtiPTA atiptaxx exe O - HKLM Run REGSHAVE C Program Files REGSHAVE REGSHAVE EXE AUTORUN O - HKLM Run HP Software Update C Program Files Hewlett-Packard HP Software Update HPWuSchd exe O - HKLM Run DeviceDiscovery C Program Files Hewlett-Packard Digital Imaging bin hpotdd exe O - HKLM Run jkygkt C WINDOWS system blcmnj exe O - HKLM Run Symantec NetDriver Monitor C PROGRA SYMNET SNDMon exe O - HKLM Run MSConfig C WINDOWS PCHealth HelpCtr Binaries MSConfig exe auto O - HKCU Run ctfmon exe C WINDOWS system ctfmon exe O - HKCU Run Symantec NetDriver Monitor C PROGRA Symantec LIVEUP SNDMon EXE O - HKCU Run MoneyAgent quot C Program Files Microsoft Money System Money Express exe quot O - HKCU Run Yahoo Pager C Program Files Yahoo Messenger ypager exe -quiet O - Global Startup Microsoft Office lnk C Program Files Microsoft Office Office OSA EXE O - Global Startup Cisco Systems VPN Client lnk C Program Files Cisco Systems VPN Client vpngui exe O - Extra context menu item amp Google Search - res c windows Go... Read more

A:My wife has been using the computer help....

You should be watching her closer......

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Please download Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Go to this site to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINDOWS\system32\blcmnj.exe

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O4 - HKLM\..\Run: [jkygkt] C:\WINDOWS\system32\blcmnj.exe
O16 - DPF: {FFFF0003-0001-101A-A3C9-08002B23E0CC} - http://direct.data-line.us/gbn298.exe
O16 - DPF: {FFFF0003-0001-101A-A3C9-08002B23E0CD} - http://direct.data-line.us/gbn298.exe

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\system32\blcmnj.exe
C:\WINDOWS\localNRD.dll

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.

http://www.techsupportforum.com/forums/f100/my-wife-has-been-using-the-computer-help-26598.html
Relevancy 50.74%

Hello My wife is killing our computer with her insistence on going to internet game playing sites They are slowly making this computer completely useless I try to stay on top of any new incoming annoyances but can't seem to get it cleaned up by myself anymore It is now taking to minutes to access the internet after each reboot After that it seems to run OK except for our cookie blocker going off constantly Even when IE is not running and the computer is just sitting there doing nothing the cookie blocker is freaking out I just ran a new copy of Spybot S amp D and then ran HJT right after it Thanks in advance for your help Here is the Log file info Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS system spoolsv exeC Program Files APC APC PowerChute Personal Edition mainserv exeC Program Files CA eTrust EZ Armor eTrust EZ Antivirus isafe exeC WINDOWS system cisvc exeC Program Files Common Files Microsoft Shared VS DEBUG MDM EXEC WINDOWS System tcpsvcs exeC WINDOWS System svchost exeC Program Files CA eTrust EZ Armor eTrust EZ Antivirus VetMsg exeC WINDOWS Explorer EXEC WINDOWS killing computer! is wife our My system hkcmd exeC Program Files Office mouse moffice exeC PROGRA CA ETRUST ETRUST VetTray exeC Program Files Office mouse MOUSE A DATC Program Files Common Files Real Update My wife is killing our computer! OB realsched exeC PROGRA PESTPA PPControl exeC WINDOWS system ctfmon exeC Program Files Dell Support DSAgnt exeC Program Files APC APC PowerChute Personal Edition apcsystray exeC WINDOWS system cidaemon exeC Documents and Settings Jennifer Jerozal Desktop HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Default Page URL http www dellnet com R - HKCU Software Microsoft Internet Explorer Main Start Page http www gamesville lycos com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http www ev netR - HKLM Software Microsoft Internet Explorer SearchURL Default http www dogpile com info dogpl toolbar R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride http localhostR - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName O - Hosts search netscape comO - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper dllO - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dllO - HKLM Run IgfxTray C WINDOWS system igfxtray exeO - HKLM Run HotKeysCmds C WINDOWS system hkcmd exeO - HKLM Run FLMOFFICE DMOUSE C Program Files Office mouse moffice exeO - HKLM Run VetTray C PROGRA CA ETRUST ETRUST VetTray exeO - HKLM Run TkBellExe quot C Program Files Common Files Real Update OB realsched exe quot -osbootO - HKLM Run PPMemCheck C PROGRA PESTPA PPMemCheck exeO - HKLM Run PestPatrol Control Center C PROGRA PESTPA PPControl exeO - HKLM Run CookiePatrol C PROGRA PESTPA CookiePatrol exeO - HKLM Run PPUpdater C PROGRA PESTPA PPUPDA EXE onceadayO - HKCU Run ctfmon exe C WINDOWS system ctfmon exeO - HKCU Run DellSupport quot C Program Files Dell Support DSAgnt exe quot startupO - Global Startup APC UPS Status lnk O - Extra context menu item amp AIM Search - res C Program Files AIM Toolbar AIMBar dll aimsearch htmO - Extra context menu item Allow popups from this web page - C Program Files Sunbelt Software iHatePopups allowsite htmO - Extra context menu item E amp xport to Microsoft Excel - res C PROGRA MICROS OFFICE EXCEL EXE O - Extra context menu item Stop popups from this web page - C Program Files Sunbelt Software iHatePopups denysite htmO - Extra button no name - B E C - FCB- CF-AAA - C - C WINDOWS System msjava dllO - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C WINDOWS System msjava dllO - Extra button Research - B - CC- C -B BE-... Read more

A:My wife is killing our computer!

You are using an outdated version of hijackthis.Please download the newer version from the following link:HijackThis Download SiteOnce it is downloaded, extract the zip file to c:\hjt and navigate to the c:\hjt folder. Now double-click on hijackthis.exe and when the window opens, put a checkmark in the box at the bottom that states Don't show this frame again when I start HijackThis.Then click on the button labeled None of the above, just start the program. You will now be presented with the main HJT screen. Press the Scan button and then when it is done, the Save Log button. Save this log in c:\hjt, and then copy and paste the contents of the notepad it opens as a reply to this post.

http://www.bleepingcomputer.com/forums/t/20699/my-wife-is-killing-our-computer/
Relevancy 50.74%

Hi there guys need a little help Have run the usual scanners AVG AVGAS Spybot S amp D AdwareSE etc Still have IE with popups and cant get rid of em Hope someone can give me a hand Wife kills computer with this as I just don t have the time to reinstall all her stuff at the moment and Wife kills computer am not confident in making drastic changes via HJT It also has Firefox but the wife uses IE when checking email through msn link Its also a XP pro sp install The popups are of a porn related type If you need any more info please let me know Here is the log Logfile of Trend Micro HijackThis v BETA Scan saved at AM on Platform Windows XP SP WinNT Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files Lavasoft Ad-Aware aawservice exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C Program Files Grisoft AVG Anti-Spyware guard exe C PROGRA Grisoft AVGFRE avgamsvr exe C PROGRA Grisoft AVGFRE avgupsvc exe C PROGRA Grisoft AVGFRE avgemc exe C Program Files Google Common Google Updater GoogleUpdaterService exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C WINDOWS system nvsvc exe C Program Files CyberLink Shared files RichVideo exe C Program Files Analog Devices SoundMAX SMAgent exe C WINDOWS system svchost exe C PROGRA Grisoft AVGFRE avgcc exe C Program Files Java jre bin jusched exe C Program Files ScanSoft OmniPageSE opware exe C WINDOWS SOUNDMAN EXE C Program Files CyberLink PowerDVD PDVDServ exe C Program Files Analog Devices SoundMAX SMax PNP exe C Program Files Analog Devices SoundMAX Smax exe C WINDOWS system RUNDLL EXE C Program Files Grisoft AVG Anti-Spyware avgas exe C WINDOWS system ctfmon exe C Program Files MSN Messenger MsnMsgr Exe C Program Files Spybot - Search amp Destroy TeaTimer exe C Program Files Google Google Updater GoogleUpdater exe C WINDOWS system service exe C Program Files Internet Explorer IEXPLORE EXE C Program Files Common Files Microsoft Shared Windows Live WLLoginProxy exe C Documents and Settings josephina My Documents My Received Files HiJackThis v exe R - URLSearchHook amp Yahoo Toolbar - EF BD -C FB- D - F- D F - no file O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO Spybot-S amp D IE Protection - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO EWPBrowseObject Class - F E- - E - AAF- BC A A BE - C Program Files Canon Easy-WebPrint EWPBrowseLoader dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO no name - E D - A- EC-A -BA D E E - no file O - BHO ContextAdvisor - E - A -D -F C -B D C - C Program Files ContextAdvisor ContextAdvisor- dll O - BHO Windows Live Sign-in Helper - D - C - ABF- ECC- C - C Program Files Common Files Microsoft Shared Windows Live WindowsLiveLogin dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO Google Toolbar Notifier BHO - AF DE - D - -B FA-CE B AD D - C Program Files Google GoogleToolbarNotifier swg dll O - Toolbar Easy-WebPrint - C -E D- c -AA D- AC BABA C - C Program Files Canon Easy-WebPrint Toolband dll O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - HKLM Run AVG CC C PROGRA Grisoft AVGFRE avgcc exe STARTUP O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM Run Omnipage C Program Files ScanSoft OmniPageSE opware exe O - HKLM Run Easy-PrintToolBox C Program Files Canon Easy-PrintToolBox BJPSMAIN EXE logon O - HKLM Run REGSHAVE C Program Files REGSHAVE REGSHAVE EXE AUTORUN O - HKLM Run NeroFilterCheck C WINDOWS system NeroCheck exe O - HKLM Run SoundMan SOUNDMAN EXE O - HKLM Run RemoteControl quot C Program Files CyberLink PowerDVD PDVDServ exe quot O - HKLM Run LanguageShortcut quot C... Read more

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Hello again folks You guys bailed me out once before on my computer and now the wife s is belly flopping on me too First off I have to say again that I don t know diddly when it comes to the real workings computer again needs please bail help, me wife's out of these things so please be straight and simple like you guys were last time I did all the reccomendations on my computer that I was told to last time and it has been fine so far Now the wife is having problems too The internet is VERY slow for starters And she keeps getting pop ups that say Malware detected but she has not opened or closed any of them She just powers down and restarts so hopefully wife's computer needs help, please bail me out again it is ok I did notice that she had been overlooking the Java update which I just did I got the HIjack this log done for your review Thanks in advance BTW I was very happy last time and did donate hint hint Hah HJT log Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss wife's computer needs help, please bail me out again exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C Program Files Windows Defender MsMpEng exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C PROGRA Grisoft AVG avgamsvr exe C PROGRA Grisoft AVG avgupsvc exe C PROGRA Grisoft AVG avgemc exe C WINDOWS System nvsvc exe C WINDOWS System svchost exe C WINDOWS Explorer EXE C windows system hpsysdrv exe C WINDOWS System hkcmd exe C WINDOWS system ps exe C Program Files Windows Defender MSASCui exe C PROGRA Grisoft AVG avgcc exe C WINDOWS system ctfmon exe C Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exe C Program Files Messenger msmsgs exe C Program Files Internet Explorer iexplore exe C WINDOWS system msiexec exe C Program Files Java jre bin jqs exe C Program Files Trend Micro HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http us hpwis com R - HKCU Software Microsoft Internet Explorer Main Default Search URL http srch-us hpwis com R - HKCU Software Microsoft Internet Explorer Main Search Bar http srch-us hpwis com R - HKCU Software Microsoft Internet Explorer Main Search Page http srch-us hpwis com R - HKCU Software Microsoft Internet Explorer Main Start Page http www myspace com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Bar http srch-us hpwis com R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant http srch-us hpwis com R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch http srch-us hpwis com O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocx O - BHO Java tm Plug-In SSV Helper - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO no name - A E F- BD- ED-B F- E C BD - C WINDOWS system geBsrQih dll file missing O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - C Program Files Google Google Toolbar GoogleToolbar dll O - BHO Google Toolbar Notifier BHO - AF DE - D - -B FA-CE B AD D - C Program Files Google GoogleToolbarNotifier swg dll O - BHO Google Dictionary Compression sdch - C D FE-E D- -BB - C E E C E - C Program Files Google Google Toolbar Component fastsearch B E dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jr... Read more

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What files do I need to attach and where do I find them to fix the BSoD for her It s rarely up long enough for me to try and do anything I just updated her drivers hoping it would help but it hasn t Before updating her drivers I got this code x F x x B x B C x D After x F x x C x C F x D It says quot A process or thread crucial to system operation has unexpectedly exited or been my wife's computer BSOD on terminated quot If that helps any I ll see what else BSOD on my wife's computer I can get off her computer after you tell me what I need Anything that is going to require me an hour of being on it though will likely be impossible Thank you in advance Last time I was on here someone spent the best part of hours walking me through getting rid of a very sneaky imo trojan This is a great BSOD on my wife's computer site and the people are incredibly helpful nbsp

A:BSOD on my wife's computer

If you are able...

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.


Edit: Removal of question. read the last part incorrectly. Sorry!
 

http://www.techspot.com/community/topics/bsod-on-my-wifes-computer.155360/
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My wife's computer suddenly started acting strange A red x appeared in the sys tray and keeps popping up a Help Infected! Computer Wife's - window saying that your computer is infected click here We have run windows live one Help - Wife's Computer Infected! care multiple times and it keeps finding differenent maleware but says they cannot be cleaned Tried downloading and installing dds scr per the instrutions but it will not load Also keep getting a popup message WARNING box that says Attention System detected a potential hazard TrojanSPM LX on your computer that may infect executable files You private information and PC safety is at risk To get rid of unwanted spyware and keep your computer safe you need update your current security software Click OK to download official intrusion detection system IDS software Thanks in advance for any help BradHere is the HijackThis Log Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC Program Files Microsoft Windows OneCare Live Antivirus MsMpEng exeC WINDOWS System svchost exeC WINDOWS System WLTRYSVC EXEC WINDOWS System bcmwltry exeC WINDOWS system spoolsv exeC PROGRA COMMON AOL ACS AOLacsd exeC Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exeC Program Help - Wife's Computer Infected! Files Bonjour mDNSResponder exeC Program Files DriveHQ DriveHQ FileManager DHQFMSvc exeC Program Files Pure Digital Technologies FlipShare FlipShareService exeC WINDOWS system svchost exeC Program Files Common Files Microsoft Shared VS DEBUG MDM EXEC Program Files Microsoft SQL Server MSSQL MICROSOFTSMLBIZ Binn sqlservr exeC WINDOWS System svchost exeC Program Files Microsoft Windows OneCare Live OcHealthMon exeC WINDOWS System svchost exeC Program Files Dell Support Center bin sprtsvc exeC WINDOWS system svchost exeC Program Files Microsoft Windows OneCare Live Firewall msfwsvc exeC Program Files Microsoft Windows OneCare Live winss exeC WINDOWS System svchost exeC Program Files Microsoft Windows OneCare Live winssnotify exeC WINDOWS explorer exeC WINDOWS system hkcmd exeC WINDOWS system igfxpers exeC WINDOWS system igfxsrvc exeC Program Files Java jre bin jusched exeC WINDOWS system WLTRAY exeC WINDOWS stsystra exeC Program Files Dell QuickSet quickset exeC WINDOWS system ctfmon exeC Program Files Synaptics SynTP SynTPEnh exeC WINDOWS system dla tfswctrl exeC Program Files Common Files InstallShield UpdateService issch exeC Program Files Dell MediaDirect PCMService exeC Program Files Kodak Document Imaging kds i Smart touch KSSCFG exeC Program Files Dell Support Center bin sprtcmd exeC Program Files iTunes iTunesHelper exeC WINDOWS system winupdate exeC Program Files NetWaiting netWaiting exeC Program Files Dell Support DSAgnt exeC Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exeC Program Files Common Files InstallShield UpdateService ISUSPM exeC Program Files Kodak Document Imaging kds i Smart touch KSSE exeC Program Files DriveHQ DriveHQ FileManager DriveHQClient exeC Garmin ANT Agent ANT Agent exeC Program Files Digital Line Detect DLG exeC Program Files iPod bin iPodService exeC Program Files DriveHQ DriveHQ FileManager DriveHQRepository exeC Program Files Microsoft Windows OneCare Live WinSSUI exeC Program Files Java jre bin jucheck exeC Program Files Trend Micro HijackThis HijackThis exeC Program Files Internet Explorer iexplore exeC Program Files Internet Explorer iexplore exeC Program Files Internet Explorer iexplore exeR - HKCU Software Microsoft Internet Explorer Main Default Page URL www google com ig dell hl en amp client dell-usuk-rel amp channel us amp ibd R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Mai... Read more

A:Help - Wife's Computer Infected!

Hello,We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Then please post back here with the following: log.txt info.txtThanks

http://www.bleepingcomputer.com/forums/t/255865/help-wifes-computer-infected/
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Sorry for the profile confusion, cristobal03 here. Wendy accidentally clicked a download button off sourceforge this morning and now here machine is definitely hijacked. RunOnce.exe is hanging the startup sequence, and all the browsers now show taplika.com as the home page. Search results are returning through a Yahoo! look-alike. This one seems non-trivial, so I'd appreciate assistance, much thanks. Here's the sysinfo:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 6135 Mb
Graphics Card: NVIDIA GeForce GTX 460, 1024 Mb
Hard Drives: C: Total - 152524 MB, Free - 78926 MB; D: Total - 1907726 MB, Free - 1801020 MB;
Motherboard: ASUSTeK Computer INC., P6T6 WS REVOLUTION
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

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Hey all Glad to see this site is still around Anyways my wife has a desktop computer that just runs terribly slow I usually use combofix on mine computer! Wife's slow but for her's i'd feel more comfortable having one of you check it out first not too familiar with windows home edition Anyways she has hard drives everything i scanned using your instructions was done on C not on D The computer doesn't show signs of a virus like inappropriate pop-ups its just SLOW not sure about a boot install disc btw anyways thanks for the help here are the logs DDS Ver - - - NTFSx Run by hollis at on Mon Internet Explorer BrowserJavaVersion Microsoft Windows Home Premium GMT - Running Processes C Windows system wininit exe C Windows system lsm exe C Windows system svchost exe -k DcomLaunch C Windows system svchost Wife's slow computer! exe -k RPCSS C Windows System svchost exe -k LocalServiceNetworkRestricted C Windows System svchost exe -k LocalSystemNetworkRestricted C Windows system svchost exe -k netsvcs Wife's slow computer! C Windows system svchost exe -k LocalService C Windows System spoolsv exe C Windows system svchost exe -k LocalServiceNoNetwork C Windows System svchost exe -k NetworkService C Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Program Files Kaspersky Lab Kaspersky Internet Security avp exe C Program Files Bonjour mDNSResponder exe C Windows system svchost exe -k LocalServiceAndNoImpersonation C Program Files Common Files Nero Nero BackItUp NBService exe C Windows system IoctlSvc exe C Program Files Common Files Microsoft Shared Windows Live WLIDSVC EXE C Windows system SearchIndexer exe C Windows system svchost exe -k NetworkServiceNetworkRestricted C Program Files Common Files Microsoft Shared Windows Live WLIDSvcM exe C Windows system SearchProtocolHost exe C Windows system Dwm exe C Windows Explorer EXE C Windows system taskhost exe C Windows system sppsvc exe Wife's slow computer! C Windows System WerFault exe C Windows System svchost exe -k secsvcs C Windows System igfxtray exe C Program Files Microsoft Office Office GrooveMonitor exe C Program Files Kaspersky Lab Kaspersky Internet Security avp exe C Program Files Adobe Reader Reader reader sl exe C Program Files Windows Media Player wmpnetwk exe C Program Files Common Files Adobe ARM AdobeARM exe C Program Files Common Files Java Java Update jusched exe C Program Files iTunes iTunesHelper exe C Program Files Creative Shared Files CamTray exe C Program Files uTorrent uTorrent exe C Program Files WinZip WZQKPICK EXE C Program Files OpenOffice org program soffice exe C Windows System svchost exe -k LocalServicePeerNet C Program Files OpenOffice org program soffice bin C Program Files iPod bin iPodService exe C Windows system wbem WMIADAP EXE C Windows system wbem wmiprvse exe C Windows system DllHost exe C Windows system wbem wmiprvse exe C Users hollis Desktop dds scr C Windows system conhost exe C Windows system SearchFilterHost exe Pseudo HJT Report uInternet Settings ProxyOverride local BHO Adobe PDF Link Helper df c-e ad- -a -fa c ebdc - c program files common files adobe acrobat activex AcroIEHelperShim dll BHO IEVkbdBHO Class ab -e d - f -a a - fa cca c - c program files kaspersky lab kaspersky internet security ievkbd dll BHO Groove GFS Browser Helper - c - d -b f - bbc d a e - c program files microsoft office office GrooveShellExtensions dll BHO Windows Live ID Sign-in Helper d - c - abf- ecc- c - c program files common files microsoft shared windows live WindowsLiveLogin dll BHO Ask Toolbar d c f- a- -a ad- d - c program files ask com GenericAskToolbar dll BHO Java tm Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll BHO FilterBHO Class e cf -d - a- f - f a f - c program files kaspersky lab kaspersky internet security klwtbbho dll TB Ask Toolbar d c f- a- -a ad- d - c program files ask com GenericAskToolbar dll uRun Google Update quot c users hollis appdata local google update Google... Read more

http://www.techsupportforum.com/forums/f284/wifes-slow-computer-532113.html
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Greetings My wife s pc is running extremely slow on the internet She has an older Compaq running windows XP gig ram and gig HD We use wireless N linksys router for internet and my mac is not having a problem I did several speed tests and she is only running about a quarter of her usual speed Computer Creeping Along Wife's HELP Here is my HJT log Please let me know what else to do run post Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C PROGRA AVG AVG avgwdsvc exe C WINDOWS system E Wife's Computer Creeping Along S RP EXE Wife's Computer Creeping Along C WINDOWS System svchost exe C Program Files Canon IJPLM IJPLMSVC EXE C Program Files Common Files LightScribe LSSrvc exe C WINDOWS system nvsvc exe C WINDOWS system svchost exe C Program Files Hewlett-Packard Shared hpqwmiex exe C WINDOWS Explorer EXE C PROGRA Wife's Computer Creeping Along AVG AVG avgemc exe C PROGRA AVG AVG avgrsx exe C PROGRA AVG AVG avgnsx exe C Program Files hpq HP Wireless Assistant HP Wireless Assistant exe C Program Files Synaptics SynTP SynTPEnh exe C Program Files Hewlett-Packard HP Quick Launch Buttons QlbCtrl exe C PROGRA AVG AVG avgtray exe C Program Files Hp HP Software Update HPWuSchd exe C Program Files QuickTime QTTask exe C Program Files Canon MyPrinter BJMyPrt exe C Program Files ScanSoft OmniPageSE OpwareSE exe C Program Files Canon Canon IJ Network Scan Utility CNMNSUT EXE C WINDOWS system ctfmon exe C Program Files AVG AVG avgcsrvx exe C Program Files Spybot - Search amp Destroy TeaTimer exe C Program Files Windows Media Player WMPNSCFG exe C Program Files Linksys EasyLink Advisor LinksysAgent exe C Program Files Common Files Nikon Monitor NkMonitor exe C Program Files Mozilla Firefox firefox exe C WINDOWS system wuauclt exe C Program Files Trend Micro HijackThis HijackThis exe R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Internet Explorer Main First Home Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Connection Wizard ShellNext http ie redirect hp com svs rdr TYPE amp tp iehome amp locale EN US amp c amp bd presario amp pf laptop O - BHO no name - D -C F - EFB- B - ECA - no file O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - C Program Files AVG AVG avgssie dll O - BHO Spybot-S amp D IE Protection - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO AVG Security Toolbar - A A -BACC- D - - A E E - C PROGRA AVG AVG AVGTOO DLL O - Toolbar AVG Security Toolbar - A A -BACC- D - - A E E - C PROGRA AVG AVG AVGTOO DLL O - HKLM Run hpWirelessAssistant C Program Files hpq HP Wireless Assistant HP Wireless Assistant exe O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS system NvMcTray dll NvTaskbarInit O - HKLM Run SynTPEnh C Program Files Synaptics SynTP SynTPEnh exe O - HKLM Run QlbCtrl ProgramFiles Hewlett-Packard HP Quick Launch Buttons QlbCtrl exe Start O - HKLM Run Cpqset C Program Files Hewlett-Pac... Read more

https://forums.techguy.org/threads/wifes-computer-creeping-along.815336/
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my wife and I have similar computers romantically placed near each other in our den.
mine always seems fine....hers always seems to have problems (aside from her keeping 100 chrome tabs open at the same time)
currently when typing (mostly on chrome), letters don't quite keep up with keystrokes (including while deleting)
mouse clicks and copy/paste seem sluggish as well.
 
I've removed any excess extensions/background programs, etc.
have AVG 2014 internet security running always.
have run adaware, spybot S&D, adwcleaner, JRT
 
hijack log attached
 
Thank you in advance for any assistance

A:I'll be a hero if I (we) can fix my wife's computer

Hello and welcome to Bleeping Computer,Please run the following:Please download the appropriate version of Farbar Recovery Scan Tool (FRST.exe) from here:http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ (for 32bit systems)http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ (for 64bit systems)save it to your desktop.Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

http://www.bleepingcomputer.com/forums/t/545436/ill-be-a-hero-if-i-we-can-fix-my-wifes-computer/
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No matter what I try I cannot connect to my wife's computer. She is running XP service pack 3 (does not want to change) I am running Windows 7 x64. She can see my public folders but even though I have shared folders on her machine I cannot see it in my network. we both share the same work group name and permissions have been given but to no avail. any suggestions would be most welcome as I prefer to drop files onto the network for her rather than using a flash drive .. lazy I know but hey it should work !!!

A:Cannot connect to Wife's Computer

  
Quote: Originally Posted by loquacious


No matter what I try I cannot connect to my wife's computer. She is running XP service pack 3 (does not want to change) I am running Windows 7 x64. She can see my public folders but even though I have shared folders on her machine I cannot see it in my network. we both share the same work group name and permissions have been given but to no avail. any suggestions would be most welcome as I prefer to drop files onto the network for her rather than using a flash drive .. lazy I know but hey it should work !!!



Its not being lazy dude, its being effient (sp) haha anyway you got what i am trying to say.


umm well first thing is first..

You said its on the same workgroup.... and yo just want to use the public foldrers...

this is very important, what version of windows xp is your wife using, home or professional.

also may i have the make and model of your router pls

http://www.sevenforums.com/network-sharing/56022-cannot-connect-wifes-computer.html
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Hi wife's cryptodan's computer cryptodan I think you know the deal but for the record here it goes I will be working on your malware issues this may or may not solve other issues you may have with your machine Please note that whatever repairs we make are for fixing your computer problems only and by no means should be used on another computer The cleaning process is not instant Logs can take some time to research so please be patient with me I know that you need your computer working as quickly as possible and I will work hard to help see that happen cryptodan's wife's computer Please reply using the Add Reply button in the lower right hand corner of your screen Do cryptodan's wife's computer not start a new topic The logs that you post should be pasted directly into the reply Only attach them if requested or if they do not fit into the post Unfortunately if I do not hear back from you within days I will be forced to close your topic If you still need help after I have closed your topic send me or a moderator a personal message with the address of the thread or feel free to create a new one From the way the log is cut off I suspect a rootkit COMBOFIX---------------Please download ComboFix from one of these locations BleepingcomputerForoSpyware li Disable your AntiVirus and AntiSpyware applications usually via a right click on the System Tray icon They may otherwise interfere with our tools Click on this link to see a list of programs that should be disabled The list is not all inclusive span li Double click on Combofix exe span and follow the prompts li As part of it's process ComboFix will check to see if the Microsoft Windows Recovery Console is installed With malware infections being as they are today it's strongly recommended to have this pre-installed on your machine before doing any malware removal It will allow you to boot up into a special recovery repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console and when prompted agree to the End-User License Agreement to install the Microsoft Windows Recovery Console Please note If the Microsoft Windows Recovery Console is already installed or if you are running Vista ComboFix will continue it's malware removal procedures Once the Microsoft Windows Recovery Console is installed using ComboFix you should see the following message Click on Yes to continue scanning for malware When finished it shall produce a log for you Please include the C ComboFix txt in your next reply

A:cryptodan's wife's computer

Here is the log:ComboFix 10-06-20.06 - holly 06/21/2010 16:40:24.1.2 - x86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2523 [GMT -4:00]Running from: d:\my documents\Downloads\ComboFix.exeAV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\documents and settings\holly\Recent\Thumbs.dbc:\program files\Mozilla Firefox\components\npclntax.xptc:\program files\update.exec:\windows\xpsp1hfm.logInfected copy of c:\windows\system32\drivers\rdpcdd.sys was found and disinfected Restored copy from - Kitty had a snack .((((((((((((((((((((((((( Files Created from 2010-05-21 to 2010-06-21 ))))))))))))))))))))))))))))))).2010-06-21 15:41 . 2010-06-21 15:41 -------- d-----w- c:\program files\Microsoft Security Essentials2010-06-21 15:38 . 2010-06-21 15:38 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee2010-06-21 02:20 . 2010-06-21 02:20 63488 ----a-w- c:\documents and settings\holly\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll2010-06-21 02:20 . 2010-06-21 02:20 52224 ----a-w- c:\documents and settings\holly\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll2010-06-21 02:19 . 2010-06-21 02:19 117760 ----a-w- c:\documents and settings\holly\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL2010-06-21 02:19 . 2010-06-21 02:19 -------- d-----w- c:\documents and settings\holly\Application Data\SUPERAntiSpyware.com2010-06-21 02:19 . 2010-06-21 02:19 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com2010-06-21 02:19 . 2010-06-21 02:19 -------- d-----w- c:\program files\SUPERAntiSpyware2010-06-21 00:49 . 2010-06-21 00:49 -------- d-----w- c:\documents and settings\Administrator\Application Data\Windows Search2010-06-21 00:46 . 2010-06-21 00:46 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE2010-06-21 00:26 . 2010-06-21 00:26 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes2010-06-20 13:50 . 2010-06-20 13:50 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\tjeuorodd2010-06-19 05:08 . 2010-06-19 05:09 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe2010-06-19 04:40 . 2010-06-20 13:49 664 ----a-w- c:\windows\system32\d3d9caps.dat2010-06-19 04:26 . 2010-06-19 04:26 -------- d-----w- c:\documents and settings\holly\Local Settings\Application Data\mtnlyknif2010-06-08 23:17 . 2010-06-21 15:38 -------- d-----w- c:\program files\McAfeeMOBK2010-06-08 19:31 . 2010-04-20 05:30 285696 -c----w- c:\windows\system32\dllcache\atmfd.dll2010-06-08 19:31 . 2010-03-05 14:37 65536 -c----w- c:\windows\system32\dllcache\asycfilt.dll2010-06-08 19:30 . 2010-05-06 10:41 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll.(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))).2010-06-21 16:10 . 2009-08-17 21:11 -------- d-----w- c:\program files\NVIDIA Corporation2010-06-21 16:06 . 2008-04-24 15:30 -------- d-----w- c:\program files\Java2010-06-21 16:06 . 2008-04-24 15:30 -------- d-----w- c:\program files\Common Files\Java2010-06-21 02:29 . 2008-04-14 22:51 -------- d-----w- c:\program files\Yahoo!... Read more

http://www.bleepingcomputer.com/forums/t/326071/cryptodans-wifes-computer/
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Hi there My wife opened an email virus attachment the other day and although she had a to computer get back. my wife's Trying current version of AVG running it didn t block it The virus hid all user folders data etc Using Unhide I got the data back and using MWB Spybot S amp D and Avast I m pretty sure I got rid of the bug I have two problems I cannot seem to fix The first is an error message that appears after start up that says windows cannot load quot aahnvavljbt cmd quot specified in the registry I found the entry using search in REGEDIT but it would not let me delete the entry I also tried cleaning the the registry with QuickCare but that didn t help Any ideas how to delete this entry The second and more critical problem is that the virus seems to have changed some system folders into inaccessible shortcuts such as quot Documents and Settings quot quot Start Menu quot quot Cookies quot and a bunch of others When I try to change the security properties for these I get Trying to get my wife's computer back. an error message I discovered this when trying to move folders and files back from the TEMP SMTMP folders created by the virus and realized these system folders are now inaccessible shortcuts Any solutions out there for this without wiping her computer clean Thanks Paul

A:Trying to get my wife's computer back.

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt=============================================================================Please download GMER from one of the following locations and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply.Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.IMPORTANT! If for some reason GMER refuses to run, try again.If it still fails, try to UN-check "Devices" in right pane.If still no joy, try to run it from Safe Mode.

http://www.bleepingcomputer.com/forums/t/436996/trying-to-get-my-wifes-computer-back/
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So my wife downloaded something from her company message board which now redirects IE It also disabled my task manager I was able to turn that back on ok I've run an avg search and found some nasties but avg was unable to delete of them Wife Help! computer. infected Avast found another one I also ran Spybot Here is my hjt file Logfile of Help! Wife infected computer. Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C Program Files Analog Devices Core smax pnp exe C Program Files Java jre bin jusched exe C Program Files Intel Intel Application Accelerator iaanotif exe C WINDOWS Help! Wife infected computer. system dla tfswctrl exe C Program Files Common Files InstallShield UpdateService issch exe C Program Files Dell Photo AIO Printer dlbubmgr exe C PROGRA Grisoft AVG avgcc exe C Program Files HP HP Software Update HPWuSchd exe C Program Files Dell Photo AIO Printer dlbubmon exe C Program Files iTunes iTunesHelper exe C Program Files antiviirus exe C Program Files DellSupport DSAgnt exe C Program Files HP Digital Imaging bin hpqtra exe C Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exe C PROGRA Grisoft AVG avgamsvr exe C PROGRA Grisoft AVG avgupsvc exe C PROGRA Grisoft AVG avgemc exe C Program Files Intel Intel Application Accelerator iaantmon exe C WINDOWS system svchost exe C Program Files HP Digital Imaging bin hpqSTE exe C Program Files iPod bin iPodService exe C DOCUME BRYON LOCALS Temp tgoxO Xq exe C WINDOWS System svchost exe C WINDOWS system wuauclt exe C Program Files Spybot - Search amp Destroy TeaTimer exe C WINDOWS explorer exe C Program Files Mozilla Firefox firefox exe C Program Files Alwil Software Avast ashSimpl exe C Program Files Trend Micro RUBotted TMRUBotted exe C Program Files Trend Micro RUBotted TMRUBottedTray exe C Program Files Trend Micro HijackThis HijackThis exe C Program Files Internet Explorer iexplore exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http www dell me com mywaybiz R - HKCU Software Microsoft Internet Explorer Main Search Bar http bfc myway com search de srchlft html p DS R - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKLM Software Microsoft Internet Explorer Main Start Page http www dell me com mywaybiz R - HKCU Software Microsoft Internet Explorer Main Local Page R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyServer R - URLSearchHook no name - D F -B FE- -BF - AB D D - C Program Files MyWaySA SrchAsDe bin deSrcAs dll R - URLSearchHook no name - CB - C - c-BA - D C F B D - C Program Files AskTBar SrchAstt bin A SRCHAS DLL O - BHO SnagIt Toolbar Loader - C D-C - C - -FCE AD C - C Program Files TechSmith SnagIt SnagItBHO dll O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO Yapta BHO - dfef- c - -aa - d - C Program Files Yapta YaptaOverlay dll O - BHO no name - D F -B FE- -BF - AB D D - C Program Files MyWaySA SrchAsDe bin deSrcAs dll O - BHO Spybot-S amp D IE Protection - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO DriveLetterAccess - CA D E- - CF- E - - C WINDOWS system dla tfswshx dll O - BHO no name - d a - d - d - - e a - C Program Files Siber Systems AI RoboForm roboform dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO Ask Search Assistant BHO - CB - C - c-BA - D C F B D - C Program Files AskTBar SrchAstt bin A SRCHAS DLL O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO Ask Toolbar BHO - FE DB - EC - e- DD - C B C - C Program Files AskTBar ... Read more

A:Help! Wife infected computer.

This log is being handled here:
http://forums.us.dell.com/supportfor...d=80893&page=1

http://www.techsupportforum.com/forums/f284/help-wife-infected-computer-226543.html
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My wife works at home and uses a number of business apps at the same time While she is working word Building a wife computer lotus quicken etc she is often online connected to a website where she Building wife a computer enters credit card information And while this is going on she is doing what she loves tweaking photos with Adobe and Printshop printing various projects and occasionally Building wife a computer scanning She uses a CD-RW but does not use MP She currently has a v e r y quiet Dell PIII RAM that is not really fast enough I mention all of this so you will get an idea of what kind of computer user she is She is not a gamer a modder nor an overclocker I prefer Athlon chips myself but I know the computer tends to be noisier What suggestions would you have as to cases I m sure she s prefer smaller rather than larger but I think a mini-case is too hard to work in and number of bays cpu mainboard amount and type of RAM power supply perhaps sound deadening material necessary fans video and audio nbsp

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I have a new computer and gave my wife my old one. How do I transfer her windows 10 information to my old computer without losing programs etc.. Thanks
 

https://forums.techguy.org/threads/gave-wife-my-old-computer-help.1167108/
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It's an AMD Socket A with an Asus MB. It a generic that I assembled several years ago and have upgraded a few times. Replaced all of the fans about 6 months ago. When you power it on the only thing that happens is the fans come on and the lights on the DVD and HD flash but it doesnt seem to be trying to boot at all. There is nothing on the monitor and I changed out the video card just to see but that did not help at all. I am afraid the CPU is fried but am hoping it could be something else maybe the HD but I had one of those go out before and I would still see some activity on the monitor. Any hope for me or thoughts??

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My husband Jerry thinks he knows it all about computers He send this e-mail to his friend Stephen All he says Choose Wife? one! Computer or about me is quot she s fine quot but about his stupid computer he rants on and on Are there any women out there having the same problem Is there a cure for this Please comment Thanks Here is his letter Stephen How s my wife She s fine thanks for asking How s my computer I am Computer or Wife? Choose one! glad that you asked as I am just bubbling up with excitement and joy as to how fast and efficient she s running It s like she has lost weight age and is more appealing First let me tell Computer or Wife? Choose one! you what I did to make this happen These are the steps that I took and that I recommend that you take also to make your PC faster more efficient more secure and more appealing Make sure that you have no other programs running or open when you are installing a program or doing a scan Turn off your firewall That s the best way of insuring yourself that everything will flow smoothly I recommend that you download install and run these FREE programs from www downloads com CLEANING TIME - Revlo Uninstaller - Uninstall any program that you do not use regularly If you have not used it in six months you probably do not need it This software lets you after you uninstall a program remove left-over registry entries that take up room and contribute to a slow PC - CC Cleaner - Clean up Windows and Applications of files and junk not needed that are just taking up space and slowing your PC - Shortcuts Wizard - Right-click on your desktop and run this wizard It will help you remove desktop shortcuts that aren t needed as they are not being used OPTIMIZING TIME - Advanced System Care a- Diagnose amp Repair system - Check all except Disk Defragmenter which we will do later Repair all b- Maintain Windows - Check all and Scan amp Repair c- Utilities - Tune Up - - Disk Check - Disk Cleaner - I Obit Registry Defrag - Shortcuts Fixer - Run your Windows Defragmenter - Start All Programs Accessories System Tools Disk Defragmenter Defragment This will take an hour or two so make sure you do not need the use of your computer when you do this Also make sure your firewall screensaver and power saver are all off - Advanced System Care a- Security - Driver Backup - Scan Driver amp Backup Recommended b- Administrator Tools - - Startup Manager - This has a list of programs that start automatically when you start your computer Many of these do not need to start then Uncheck what you do not need and highlight those that you want to know more about and then click Properties or Online Search to find out more about them The more programs on this list the more time it will take for your PC to start and the slower it will run - Windows Manager - System Service This will show you a list of services that start-up Automatically Manual or are Disabled Advanced System Care has tweaked this already If you know what you are doing and know what you want or don t want you can tweak it more It is best left alone But you may do further research with this information if you are geekly inclined - More FREE Software a - Zip - To compress and decompress files b- Abi Word - Word Processor if you need a quick one that doesn t take up much space and uses less resources c- AVG Free - An excellent anti-virus program d- Comodo Firewall - Have this running in addition to your Windows Firewall It is recommended by experts to run both as they do not conflict with each other e- Ad-Aware by Lavasoft - This is a must to protect and scan against all malware f- Mozilla Firefox Browser - This is the very best browser available And it s FREE Download it from www mozilla com Once you load it set it to be your default browser and forget about using Internet Explorer again This browser is much much safer and may be tweaked with over FREE add-ons Once you have it you will wonder how you ever lived without it It is like having a brand-new computer with ... Read more

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Thanks

A:This change to my computer affect my Wife's computer.

Hi,
Do you sign into the machines with the same Microsoft account, if so it sounds like it is syncing your settings
This might help

Sync Settings - Turn On or Off in Windows 10 - Windows 10 Forums

http://www.tenforums.com/customization/39486-change-my-computer-affect-my-wifes-computer.html
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I tried to download a torrent and clicked on BitLord exe installation but stopped half-way Even though I stopped halfway it put a Conitnue BitLord Installation exe file on my desktop Now my computer is slow DDS is BitLord Installation Tired slow Torrent computer is Download Virus? a now to below and also attached DDS Ver - - - NTFS BitLord Installation Virus? Tired to Download a Torrent now computer is slow AMD Internet Explorer BrowserJavaVersion Run by J at on - - Microsoft Windows GMT - AV Windows Defender Disabled Updated D DDC A- F- fae- E -DA C ACF SP Windows Defender Disabled Updated D DDC A- F- fae- E -DA C ACF Running Processes C Windows system svchost exe -k DcomLaunch C Windows system nvvsvc exe C Windows system svchost exe -k RPCSS C Windows System svchost exe -k LocalServiceNetworkRestricted C Windows system svchost exe -k netsvcs C Windows system dwm exe C Windows system svchost exe -k LocalService C Windows System svchost exe -k LocalSystemNetworkRestricted BitLord Installation Virus? Tired to Download a Torrent now computer is slow C Program Files x Stardock Start Start Srv exe C Program Files DisplayLink Core Software DisplayLinkManager exe C Program Files x Stardock Start Start exe C Program Files NVIDIA Corporation Display nvxdsync exe C Windows system nvvsvc exe C Windows system svchost exe -k NetworkService C Program Files DisplayLink Core Software DisplayLinkUserAgent exe C Windows system WLANExt exe C Windows System spoolsv exe C Windows system svchost exe -k LocalServiceNoNetwork C Program Files x Common Files Adobe ARM armsvc exe C Program Files x Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Program Files Bonjour mDNSResponder exe C Windows system dashost exe C Program Files x Samsung Settings CmdServer EasyLauncher exe C Program Files Elantech ETDService exe C Program Files Intel WiFi bin EvtEng exe C Program Files Condusiv Technologies ExpressCache ExpressCache exe C Program Files Intel iCLS Client HeciServer exe C Program Files x Intel Intel reg Management Engine Components DAL jhi service exe C Program Files Common Files Intel WirelessCommon RegSrvc exe C Windows system svchost exe -k imgsvc C Program Files x TeamViewer Version TeamViewer Service exe C Program Files Intel WiFi bin ZeroConfigService exe C Windows system svchost exe -k LocalServiceAndNoImpersonation C Windows System WUDFHost exe C Windows system svchost exe -k NetworkServiceNetworkRestricted C Windows system wbem unsecapp exe C Windows system wbem wmiprvse exe C Windows System svchost exe -k LocalServicePeerNet C Windows system taskhostex exe C Program Files x ASUS ASUS EzLink Utility ASUS EzLink Utility exe C Program Files Elantech ETDCtrl exe C Program Files x Samsung Settings CmdServer EasySettingsCmdServer exe C Windows Explorer EXE C Program Files DisplayLink Core Software DisplayLinkUI exe C Program Files Elantech ETDCtrlHelper exe C Program Files x Samsung Settings sSettings exe C Program Files WindowsApps microsoft windowscommunicationsapps x wekyb d bbwe LiveComm exe C Program Files NVIDIA Corporation Display nvtray exe C Program Files Realtek Audio HDA RAVCpl exe C Windows System hkcmd exe C Windows System igfxpers exe C Windows System rundll exe C Windows system SearchIndexer exe C Program Files x Google Chrome Application chrome exe C Program Files x Microsoft Office Office OUTLOOK EXE C Program Files x Intel Bluetooth devmonsrv exe C Program Files x Intel Bluetooth obexsrv exe C Program Files x Google Chrome Application chrome exe C Program Files x Google Chrome Application chrome exe C Program Files x Google Chrome Application chrome exe C Program Files x Google Chrome Application chrome exe C Program Files x Google Chrome Application chrome exe C Program Files x Google Chrome Application chrome exe C Program Files x Google Chrome Application chrome exe C Program Files Samsung S Agent CommonAgent exe C Windows System RuntimeBroker exe C Program Files Intel BluetoothHS BTHSAmpPalService exe C P... Read more

A:BitLord Installation Virus? Tired to Download a Torrent now computer is slow

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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We need to see some information about what is happening in your machine. Please perform the following scan again: Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.DDS.com Download LinkDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results. Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.
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http://www.bleepingcomputer.com/forums/t/519940/bitlord-installation-virus-tired-to-download-a-torrent-now-computer-is-slow/
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I am about to give up, I cannot get my wife's computer to let me access her files Via the network (I want to be able to access all her files not just a few.) I have 3 other machines on the network, no problems accessing the files on them, There are 4 computers on the network, all are running windows 7 , all have the same workgroup name, all have the same homegroup password, I have shared all the drives on wife's computer, even shared folders in the homegroup, still no joy, have set permissions till I am blue in the face. I have no idea why windows 7 has so much security, I have no info on any of my computers that requires that level of security, I wish I could just disable it, I never had any problems with Windows XP, I may go back to it for this reason. Thanks

A:Acess Denied on Wife's Computer

  
Quote: Originally Posted by Railroadertwo


I am about to give up, I cannot get my wife's computer to let me access her files Via the network (I want to be able to access all her files not just a few.) I have 3 other machines on the network, no problems accessing the files on them, There are 4 computers on the network, all are running windows 7 , all have the same workgroup name, all have the same homegroup password, I have shared all the drives on wife's computer, even shared folders in the homegroup, still no joy, have set permissions till I am blue in the face. I have no idea why windows 7 has so much security, I have no info on any of my computers that requires that level of security, I wish I could just disable it, I never had any problems with Windows XP, I may go back to it for this reason. Thanks


You mention workgroup first then homegroup. If you are running homegroup it has sharing issues on some systems (esp older hardware). If homegroup you can test to see if this is the problem by creating a new network connection using workgroup. If it works you can disable IPv6 and homegroup;.

http://www.sevenforums.com/network-sharing/110877-acess-denied-wifes-computer.html
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Tried Avast and a number of other programs no luck here's the log Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC Program Files Windows Defender MsMpEng exeC WINDOWS System svchost exeC Program Files Alwil Software Avast aswUpdSv exeC Program Files Alwil Software Avast ashServ exeC WINDOWS system LEXBCES EXEC WINDOWS system LEXPPS EXEC WINDOWS system spoolsv exeC WINDOWS Explorer EXEC WINDOWS system lpxeqnbj exeC Program Files Google Common Google Updater GoogleUpdaterService exeC WINDOWS System svchost exeC Program Files Help Removing Malware My Wife's Need On Computer... Alwil Software Avast ashMaiSv exeC Program Files Alwil Software Avast ashWebSv exeC WINDOWS system wscntfy exeC Program Files BitTorrent bittorrent exeC Program Files FinePixViewer QuickDCF exeC Program Files BitTorrent bittorrent exeC Program Files Google Google Updater GoogleUpdater exeC WINDOWS system winlogon exeC WINDOWS system wuauclt exeC PROGRA MOZILL FIREFOX EXEC Program Files Trend Micro HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo comR - HKLM Software Microsoft Internet Explorer Main Default Page URL http www yahoo comR - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Bar www searchant com spR - HKLM Software Microsoft Internet Need Help Removing Malware On My Wife's Computer... Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http www yahoo comR - HKCU Software Microsoft Internet Explorer SearchURL Default http us rd yahoo com customize ycomp def www yahoo comR - HKLM Software Microsoft Internet Explorer SearchURL Default www searchant com r amp s sR - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dllO - Toolbar data proc lite - EE C C D- E - C - C- B - C PROGRA ISOMEO Need Help Removing Malware On My Wife's Computer... log bits dll file missing O - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dllO - HKLM Run BlockTracker c hp bin BlockTracker exeO - HKLM Run hpsysdrv c windows system hpsysdrv exeO - HKLM Run HotKeysCmds C WINDOWS System hkcmd exeO - HKLM Run WCOLOREAL quot C Program Files COMPAQ Coloreal coloreal exe quot O - HKLM Run Recguard C WINDOWS SMINST RECGUARD EXEO - HKLM Run ATIModeChange Ati mdxx exeO - HKLM Run PS C WINDOWS system ps exeO - HKLM Run fbptuh C WINDOWS System iriquqtzwcyxc exeO - HKLM Run ridttdwo C WINDOWS System cwqtwvx exeO - HKLM Run wjvqn C WINDOWS System dtukapnwu exeO - HKLM Run nfywy C WINDOWS System kadq exeO - HKLM Run xkxgre C WINDOWS System gdanoffkkgwgs exeO - HKLM Run gnpxgyrd C WINDOWS System wmty exeO - HKLM Run SpybotSnD quot C Program Files Spybot - Search amp Destroy SpybotSD exe quot autocheck autofix autocloseO - HKLM Run SQInstaller C Documents and Settings Owner igetnet exeSQInstaller exeO - HKLM Run Share-to-Web Namespace Daemon C Program Files Hewlett-Packard HP Share-to-Web hpgs wnd exeO - HKLM Run CamMonitor C Program Files Hewlett-Packard Digital Imaging Unload hpqcmon exeO - HKLM Run TkBellExe quot C Program Files Common Files Real Update OB realsched exe quot -osbootO - HKLM Run AlcxMonitor ALCXMNTR EXEO - HKLM Run REGSHAVE C Program Files REGSHAVE REGSHAVE EXE AUTORUNO - HKLM Run Adobe Reader Speed Launcher quot C Program Files Adobe Reader Reader Reader sl exe quot O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM Run Windows Defender quot C Program Files Windows Defender MSASCui exe quot -hideO - HKLM Run avast C PROGRA ALWILS Avast ashDisp exeO - HKLM Ru... Read more

A:Need Help Removing Malware On My Wife's Computer...

Hello and wecome, My name is DFW and I will be assisting you with your malware issues .Please be patient as I need some time to review your Hijackthis log and i will post back recommendations for repairs. As I am still on training, everything that I post to you, must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long. Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer. Continue to respond to this thread until I give you the All Clean! If you have any question or you're stuck in there please reply it to me. I will try my best to help you! Please bookmark or favourite this page. In case you need it as reference or etc.Be back ASAP

http://www.bleepingcomputer.com/forums/t/125991/need-help-removing-malware-on-my-wifes-computer/
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Hi - thanks in advance for the help My wife s computer has contracted WinZod exe likely from my daughter using it Here is the HijackThis log Logfile of HijackThis v Scan saved at PM trojan, help computer with WinZod32 wife's on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system help with WinZod32 trojan, wife's computer services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C Program Files Windows Defender MsMpEng exe C WINDOWS System svchost exe C WINDOWS system LEXBCES EXE C WINDOWS system spoolsv exe help with WinZod32 trojan, wife's computer C WINDOWS system LEXPPS EXE C WINDOWS Explorer EXE C Program Files Windows Defender MSASCui exe C help with WinZod32 trojan, wife's computer Program Files Real RealPlayer RealPlay exe C PROGRA Grisoft AVGFRE avgcc exe C Program Files eMachines Bay Reader shwiconem exe C Program Files Adobe Photoshop Album Starter Edition Apps apdproxy exe C Program Files Messenger msmsgs exe C Program Files BigFix BigFix exe C Program Files Kodak Kodak EasyShare software bin EasyShare exe C Program Files Kodak KODAK Software Updater Program Kodak Software Updater exe C PROGRA Grisoft AVGFRE avgamsvr exe C PROGRA Grisoft AVGFRE avgupsvc exe C WINDOWS wanmpsvc exe C Program Files WMP GS Wireless Network Monitor WLService exe C Program Files WMP GS Wireless Network Monitor WMP G exe C Program Files Common Files Symantec Shared Security Center SymWSC exe C WINDOWS System svchost exe C PROGRA Grisoft AVGFRE avgwb dat C Program Files Qualcomm Eudora Eudora exe C Program Files Internet Explorer iexplore exe C Program Files HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www crosswalk com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http www emachines com R - URLSearchHook no name - - no file O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper dll O - BHO no name - C CAB - AC- F-BCD -D DAC A C - C WINDOWS system mlljg dll O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO no name - B CA - A - D -A DF- BB - no file O - BHO no name - a e c-ab - c -b c- a b ce - C WINDOWS system d dsvc dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO no name - FDD B - D - ffb- - B AD ACC - no file O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dll O - HKLM Run Windows Defender quot C Program Files Windows Defender MSASCui exe quot -hide O - HKLM Run RealTray C Program Files Real RealPlayer RealPlay exe SYSTEMBOOTHIDEPLAYER O - HKLM Run AVG CC C PROGRA Grisoft AVGFRE avgcc exe STARTUP O - HKLM Run SunKistEM C Program Files eMachines Bay Reader shwiconem exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run Adobe Photo Downloader quot C Program Files Adobe Photoshop Album Starter Edition Apps apdproxy exe quot O - HKLM RunServices Winupd C WINDOWS system zod exe O - HKLM RunServicesOnce Winupd C WINDOWS system zod exe O - HKCU Run AIM C Program Files aim aim exe -cnetwait odl O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot background O - Global Startup BigFix lnk C Program Files BigFix BigFix exe O - Global Startup Kodak EasyShare software lnk C Program Files Kodak Kodak EasyShare software bin EasyShare exe O - Global Startup Kodak software updater lnk C Program Files Kodak KODAK Software Updater Program Kodak Software Updater exe O - Extra context menu item amp AIM Search - res C Program Files AIM Toolbar AIMBar dll aimsearch htm O - Extra context menu item amp Google Search - res c program files google GoogleToolbar dll cmsearch html O - Extra context menu item amp Translate English Word - res c pro... Read more

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Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer I slow as mollasses. computer is fix? can What Wife's v Running processes E WINDOWS System smss exe E WINDOWS system winlogon exe E WINDOWS system services exe E WINDOWS system lsass exe E WINDOWS system svchost exe E WINDOWS System svchost exe E WINDOWS system spoolsv exe E WINDOWS Explorer EXE E Wife's computer is slow as mollasses. What can I fix? PROGRA Grisoft AVG avgcc exe E Program Files AWS WeatherBug Weather exe E WINDOWS system ctfmon exe E PROGRA Grisoft AVG avgamsvr exe E PROGRA Grisoft AVG avgupsvc exe E Program Files Bonjour mDNSResponder exe E WINDOWS system cisvc exe E WINDOWS system svchost exe E WINDOWS system cidaemon exe E PROGRA MICROS OFFICE OUTLOOK EXE E Program Files HijackThis exe R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - Wife's computer is slow as mollasses. What can I fix? HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride localhost local O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - E Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO eBay Toolbar Helper - D E - A E- DFB- E-AAB F BD - E Program Files eBay eBay Toolbar eBayTB dll O - BHO no name - - F - D - - D F - E PROGRA SPYBOT SDHelper dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - E Program Files Java jre bin ssv dll O - BHO My Web Search Bar BHO - EAB C -F EC- b -A BA-D BCAE C - E Program Files MyWebSearchWB bar bin W BAR DLL O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - e program files google googletoolbar dll O - Toolbar eBay Toolbar - AD -F A- D-BD -B CC DF CE - E Program Files eBay eBay Toolbar eBayTB dll O - Toolbar amp Google - C B - - d - B - A CD F - e program files google googletoolbar dll O - HKLM Run AVG CC E PROGRA Grisoft AVG avgcc exe STARTUP O - HKCU Run Weather E Program Files AWS WeatherBug Weather exe O - HKCU Run ctfmon exe E WINDOWS system ctfmon exe O - Global Startup Adobe Reader Speed Launch lnk E Program Files Adobe Acrobat Reader reader sl exe O - Extra context menu item amp AIM Search - res E Program Files AIM Toolbar AIMBar dll aimsearch htm O - Extra context menu item amp eBay Search - res E Program Files eBay eBay Toolbar eBayTb dll RCSearch html O - Extra context menu item amp Google Search - res e program files google GoogleToolbar dll cmsearch html O - Extra context menu item amp Translate English Word - res e program files google GoogleToolbar dll cmwordtrans html O - Extra context menu item Backward Links - res e program files google GoogleToolbar dll cmbacklinks html O - Extra context menu item Cached Snapshot of Page - res e program files google GoogleToolbar dll cmcache html O - Extra context menu item E amp xport to Microsoft Excel - res E PROGRA MICROS OFFICE EXCEL EXE O - Extra context menu item Similar Pages - res e program files google GoogleToolbar dll cmsimilar html O - Extra context menu item Translate Page into English - res e program files google GoogleToolbar dll cmtrans html O - Extra button no name - B E C - FCB- CF-AAA - C - E Program Files Java jre bin ssv dll O - Extra Tools menuitem Sun Java Console - B E C - FCB- CF-AAA - C - E Program Files Java jre bin ssv dll O - Extra button Bonjour - F DB C-E - ca -A D-ACC - E Program Files Bonjour ExplorerPlugin dll O - Extra button Research - B - CC- C -B BE- C C A - E PROGRA MICROS OFFICE REFIEBAR DLL O - Extra button no name - e e dd -d - - b -f ba - windir Network Diagnostic xpnetdiag exe file missing O - Extra Tools menuitem xpsp res dll - - e e dd -d - - b -f ba - windir Network Diagnostic xpnetdiag exe file m... Read more

A:Wife's computer is slow as mollasses. What can I fix?

The log looks okay.
Uninstall Logitech Desktop Messenger from Add/Remove Programs.

When is it slow? On the web? Or general performance?
 

https://forums.techguy.org/threads/wifes-computer-is-slow-as-mollasses-what-can-i-fix.554146/
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My wife and I have the exact same computer. Tried switching various parts from mine with hers with the same results. She constantly gets BSODs and I never get them. Went so far as switching the entire computer leaving just her HDD. Again hers (the one with her HDD in it) BSODs constantly. I did a chkdsk and it came up clean. The last error was:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002C6740F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Dmp files attached.

Please help, I'm running out of things to try.

A:Constant BSOD's on wife's computer

Two dumps both show the same. Uninstall Zone Alarm
STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP (Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_bsoddmp[1].zip\070510-17893-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c5b000 PsLoadedModuleList = 0xfffff800`02e98e50
Debug session time: Mon Jul 5 22:50:51.480 2010 (GMT-4)
System Uptime: 0 days 12:52:40.275
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, 80050031, 6f8, fffff80002cd2591}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
Followup: MachineOwner
---------
0: kd> lmtsmn
start end module name
fffff880`00f1f000 fffff880`00f76000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02c59000 fffff880`02ce3000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`03e4a000 fffff880`03e60000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`03f0c000 fffff880`03f21000 amdppm amdppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`0104d000 fffff880`01058000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`04fc2000 fffff880`04fe4000 AnyDVD AnyDVD.sys Wed Jun 09 16:41:12 2010 (4C0FFC68)
fffff880`03e1d000 fffff880`03e25000 ASACPI ASACPI.sys Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`03a6d000 fffff880`03a76000 aswFsBlk aswFsBlk.SYS Thu May 06 16:33:48 2010 (4BE327AC)
fffff880`03a52000 fffff880`03a6d000 aswMonFlt aswMonFlt.sys Thu May 06 16:34:13 2010 (4BE327C5)
fffff880`02ce3000 fffff880`02ced000 aswRdr aswRdr.SYS Thu May 06 16:34:28 2010 (4BE327D4)
fffff880`00c2f000 fffff880`00c52000 aswSP aswSP.SYS Thu May 06 16:39:05 2010 (4BE328E9)
fffff880`02ced000 fffff880`02cfd000 aswTdi aswTdi.SYS Thu May 06 16:39:25 2010 (4BE328FD)
fffff880`073eb000 fffff880`073f6000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`0101a000 fffff880`01023000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01023000 fffff880`0104d000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04000000 fffff880`04023000 AtiHdmi AtiHdmi.sys Thu May 06 05:20:39 2010 (4BE289E7)
fffff880`03f21000 fffff880`03f55000 atikmpag atikmpag.sys Tue Feb 02 22:23:59 2010 (4B68EC4F)
fffff880`017f7000 fffff880`017ff000 AtiPcie AtiPcie.sys Tue May 05 11:00:22 2009 (4A005486)
fffff880`04800000 fffff880`04e64000 atipmdag atipmdag.sys Tue Feb 02 23:21:24 2010 (4B68F9C4)
fffff880`011b6000 fffff880`011c2000 BATTC BA... Read more

http://www.sevenforums.com/bsod-help-support/95705-constant-bsods-wifes-computer.html
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Hello Back in or I bought a Gateway M for my wife at that time it was considered to be a good laptop I should preface this by saying that the computer was infected by some sort of virus a few times most of them were quot fixed quot by taking the computer to a tech person The last time it was taken for repair the tech and Very computer slow always running, Fan wife's told us that the hard drive had to be replaced which he did Even after the tech repairs the computer has always been slow she uses it almost exclusively Very slow and Fan always running, wife's computer for internet news european news etc No work done from it since she is retired Searching the internet is a form of torture for her pages take a long time to load often times Very slow and Fan always running, wife's computer the screen freezes etc Another thing that is quite disturbing to us is that the fan is always going I would say that of the time the computer is on the fan is on it is Very slow and Fan always running, wife's computer quite loud and almost unbearable to have it on our lap as it it way too hot Any help in solving our problems would be much appreciated I just joined this site two days ago and I got great help with a problem I had with another computer vista Thanks very much nbsp

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Continuous popups slowed down the internet connection to the point that I can not successfully download the new IE or any other better browser There may be multiple issues this is my wife s computer and she only brings this stuff to me when it goes really bad Posting wife's please is me my help, nuts computer driving the hjt log file Thanks in advance for any help you can give Logfile of HijackThis v Scan saved at PM on Platform Windows SP WinNT MSIE Internet Explorer v Running processes C WINNT System smss exe C WINNT SYSTEM winlogon exe C WINNT system services exe C WINNT system lsass exe C WINNT system svchost exe C WINNT system spoolsv exe C Program Files Netropa Multimedia Keyboard nhksrv exe C WINNT System Com DMI CDMINIC EXE C WINNT System svchost please help, my wife's computer is driving me nuts exe C PROGRA Navnt alertsvc exe C PROGRA Navnt navapsvc exe C Program Files Netscape Internet Service ncupdatesvc exe C PROGRA Navnt npssvc exe C WINNT system regsvc exe C WINNT system MSTask exe C Program Files Spyware Doctor sdhelp exe C WINNT Explorer EXE C Program Files Spyware Nuker swnxt exe C Documents and Settings donna Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL about R - HKCU Software Microsoft Internet Explorer Main Local Page C windows system blank htm R - HKLM Software Microsoft Internet Explorer Main Local Page C windows system blank htm R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName R - URLSearchHook no name - A BD - ED - E- - D B FEEA - C Program Files DeluxeCommunications DxcBho dll F - REG system ini Shell Explorer exe C WINNT System pdrwx exe F - REG system ini UserInit C WINNT SYSTEM Userinit exe axyaiyw exe O - BHO no name - C E DDA-FEAF- D -ADC - E F - C WINNT SYSTEM nnnnkjg dll O - HKLM Run Synchronization Manager mobsync exe logon O - HKLM Run SWN C Program Files Spyware Nuker swnxt exe h O - HKLM Run DeluxeCommunications C Program Files DeluxeCommunications Dxc exe O - HKCU Run DeluxeCommunications C Program Files DeluxeCommunications Dxc exe O - AppInit DLLs dxclib dll O - Winlogon Notify Applets - C WINNT system ktn l o dll O - Winlogon Notify nnnnkjg - C WINNT SYSTEM nnnnkjg dll O - Service Com DMI Agent ComDMIService - Com Corporation - C WINNT System Com DMI CDMINIC EXE O - Service Client Access Express Remote Command Cwbrxd - IBM Corporation - C WINNT CWBRXD EXE O - Service Logical Disk Manager Administrative Service dmadmin - VERITAS Software Corp - C WINNT System dmadmin exe O - Service NAV Alert - Symantec Corporation - C PROGRA Navnt alertsvc exe O - Service NAV Auto-Protect - Symantec Corporation - C PROGRA Navnt navapsvc exe O - Service Netscape Update Service NCUpdateSvc - Netscape Communications Corporation - C Program Files Netscape Internet Service ncupdatesvc exe O - Service Netropa NHK Server nhksrv - Unknown owner - C Program Files Netropa Multimedia Keyboard nhksrv exe O - Service Norton Program Scheduler - Symantec Corporation - C PROGRA Navnt npssvc exe O - Service PC Tools Spyware Doctor SDhelper - PC Tools Research Pty Ltd - C Program Files Spyware Doctor sdhelp exe nbsp

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So as you can see in the description I'm an IT guy. I have tried to speed up my wires computer with all the tools i have thought of and I'm out of ideas.
When she is on the computer it will work fine for a while then it will start slowing down. I have run: Combofix, SuperAntiSpyware, Malwarebytes' and Emsisoft. We have Trend Micro for virus protection.

Thank you!

A:Wife's computer running slow

Hi Thomas Russell,Since you have run Combofix, please follow the instructions in ==>Malware Removal and Log Section Preparation Guide<==.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Once you have created the new topic, please reply back here with a link to the new topic.Most importantly please be patient till you get a reply to your topic.

http://www.bleepingcomputer.com/forums/t/420236/wifes-computer-running-slow/
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I am thrilled to find this forum I may have to become a life-time member Her computer is running very slow Can I get help with this file and recommendations as to what wife's make help Getting my w/ me hero!! will a computer to fix Thank You Thank You Thank You Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Getting help w/ my wife's computer will make me a hero!! Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe Getting help w/ my wife's computer will make me a hero!! C WINDOWS Explorer EXE Getting help w/ my wife's computer will make me a hero!! C Program Files Common Files Symantec Shared ccEvtMgr exe C Program Files Norton AntiVirus navapsvc exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared ccApp exe C Program Files Common Files Real Update OB realsched exe C Program Files QuickTime qttask exe C Program Files Messenger msmsgs exe C Program Files FinePixViewer QuickDCF exe C Program Files Hewlett-Packard Digital Imaging bin hpotdd exe C Program Files Hewlett-Packard Digital Imaging bin hpobnz exe C Program Files Common Files Symantec Shared Security Center SymWSC exe C Program Files Hewlett-Packard Digital Imaging bin hpoevm exe C WINDOWS system HPZipm exe C Program Files Hewlett-Packard Digital Imaging Bin hpoSTS exe C Program Files Internet Explorer iexplore exe C DOCUME sandykae LOCALS Temp Temporary Directory for hijackthis zip HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ycomp adbe defaults sb http www yahoo com search ie html R - HKCU Software Microsoft Internet Explorer Main Search Page http us rd yahoo com customize ycomp adbe defaults sp http www yahoo com R - HKCU Software Microsoft Internet Explorer Main Start Page http www roadrunner com R - Default URLSearchHook is missing O - BHO Yahoo Companion BHO - D -C F - efb- B - ECA - C Program Files Yahoo Companion Installs cpn ycomp dll O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO no name - - F - D - - D F - C Program Files Spybot - Search amp Destroy SDHelper dll O - BHO CNavExtBho Class - BDF E -B - AD-A -FADC B - C Program Files Norton AntiVirus NavShExt dll O - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - C Program Files Norton AntiVirus NavShExt dll O - Toolbar Yahoo Companion - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn ycomp dll O - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run ccRegVfy quot C Program Files Common Files Symantec Shared ccRegVfy exe quot O - HKLM Run REGSHAVE C Program Files REGSHAVE REGSHAVE EXE AUTORUN O - HKLM Run TkBellExe quot C Program Files Common Files Real Update OB realsched exe quot -osboot O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run Symantec NetDriver Monitor C PROGRA SYMNET SNDMon exe O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot background O - Global Startup Exif Launcher lnk C Program Files FinePixViewer QuickDCF exe O - Global Startup hpoddt exe lnk O - Global Startup hp psc Series lnk C Program Files Hewlett-Packard Digital Imaging bin hpobnz exe O - Global Startup Adobe Reader Speed Launch lnk C Program Files Adobe Acrobat Reader reader sl exe O - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Extra Tools menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Plugin for pdf C Program Files Internet Explorer PLUGINS nppdf dll O - DPF ed - eb- d -b f- fdd MeadCo ScriptX Advanced - http desklog carclient net Mead smsx cab O - DPF -C A- E-A -C C BBF Windows Genuine Advantage Validation Tool - http go microso... Read more

A:Getting help w/ my wife's computer will make me a hero!!

Well im not exactly sure what you mean but download THIS onto your wifes computer, and then run it and it should get rid of any spyware.

If the problem persists then I reccomend trying THIS an actual virus remover, other than that, im sorry lol
 

https://forums.techguy.org/threads/getting-help-w-my-wifes-computer-will-make-me-a-hero.399940/
Relevancy 50.31%

I really need your help on this one The System Check virus has found a way around the Check wife's taken System computer my has over rkill program I started in Safe Mode with Networking but there s no direct internet link loaded can manage to work around this by downloading the Avast program on my computer transferring it to my wife s via cd and installing it I then click on the quot register System Check has taken over my wife's computer program quot link and it gets me online However when I run rkill it brings up the DOS screen but before it starts it System Check has taken over my wife's computer appears to System Check has taken over my wife's computer reboot rather fast and does not remove any files I ran it times in a row but got the same result Here s my dds file DDS Ver - - - NTFSx NETWORK Internet Explorer BrowserJavaVersion Run by Maureen at on - - Microsoft Windows Vista Home Premium GMT - AV AVG Anti-Virus Free Edition Enabled Updated A B -DEE -F A-FBCD-ADB C F SP AVG Anti-Virus Free Edition Enabled Updated E A -F D -F D -C D- C DBE F D SP Windows Defender Disabled Outdated D DDC A- F- fae- E -DA C ACF SP Lavasoft Ad-Watch Live Disabled Updated - EE-C E - B-DC BDD BAB Running Processes C Windows system wininit exe C Windows system lsm exe C Windows system svchost exe -k DcomLaunch C Windows system svchost exe -k rpcss C Windows System svchost exe -k LocalServiceNetworkRestricted C Windows system svchost exe -k netsvcs C Windows System svchost exe -k LocalSystemNetworkRestricted C Windows system svchost exe -k NetworkService C Windows system svchost exe -k LocalService C Program Files Verizon VSP ServicepointService exe C Program Files Windows Media Player wmpnscfg exe C Windows explorer exe C Program Files AVAST Software Avast AvastUI exe C Program Files Google Chrome Application chrome exe C Program Files Google Chrome Application chrome exe C Program Files Google Chrome Application chrome exe C Program Files Google Chrome Application chrome exe C Program Files Google Chrome Application chrome exe C Windows system DllHost exe C Windows system wbem wmiprvse exe Pseudo HJT Report uStart Page hxxp boston com mStart Page hxxp ie redirect hp com svs rdr TYPE amp tp iehome amp locale EN US amp c amp bd Pavilion amp pf desktop mDefault Page URL hxxp ie redirect hp com svs rdr TYPE amp tp iehome amp locale EN US amp c amp bd Pavilion amp pf desktop BHO D -C F - efb- B - ECA - No File BHO Adobe PDF Reader Link Helper e f-c d - d -b d- b d be b - c program files common files adobe acrobat activex AcroIEHelper dll BHO RealPlayer Download and Record Plugin for Internet Explorer c e -b - bc - - c ca - c programdata real realplayer browserrecordplugin ie rpbrowserrecordplugin dll BHO TTB Class d - d d- ab - bf - b b b a - c users maureen appdata local temp low COUPON DLL BHO Search Helper ebf - f- bff-a f-b e aac b - c program files microsoft search enhancement pack search helper SEPsearchhelperie dll BHO SSVHelper Class bb-d f - c-b eb-d daf d d - c program files java jre bin ssv dll BHO avast WebRep e e -ad d- bf-ac d-d f d - c program files avast software avast aswWebRepIE dll BHO Windows Live ID Sign-in Helper d - c - abf- ecc- c - c program files common files microsoft shared windows live WindowsLiveLogin dll BHO Skype Plug-In ae - e c- ed - f b-f f a - c program files skype toolbars internet explorer skypeieplugin dll BHO Google Toolbar Notifier BHO af de - d - -b fa-ce b ad d - c program files google googletoolbarnotifier swg dll BHO Java Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll TB A A -BACC- D -CEC - A FD - No File TB avast WebRep e e -ad d- bf-ac d-d f d - c program files avast software avast aswWebRepIE dll TB -D C - - FA - E EAAC - No File TB BDAD DAD-C - A -ADC - B B FF D - No File TB FA EF- D- D - B F- A D - No File uRun Sidebar c program files windows sidebar sidebar exe autoRun uRun LDM c program files logitech desktop messenger program LogitechDesktopMe... Read more

A:System Check has taken over my wife's computer

Welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.We need to create an OTL report,Please download OTL from this link.Save it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Under the Custom Scan box paste this in:

netsvcs
msconfig
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\*. /mp /s
%systemroot%\system32\*.sys /90
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\system32\*.exe /lockedfiles
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\*
%USERPROFILE%\..|smtmp;true;true;true /FP
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
CREATERESTOREPOINT
Click the Quick Scan button.The scan should take a few minutes.Please copy and paste both logs in your reply.We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:Why we request you disable CD Emulation when receiving Malware Removal AdviceThen create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:How to create a GMER logIn your reply, please post both OTL logs and the GMER log.

http://www.bleepingcomputer.com/forums/t/439427/system-check-has-taken-over-my-wifes-computer/
Relevancy 50.31%

So I have no idea of where it came from. I saw the other post, but the files he removed did not fix the problem. An XP machine, she uses AOL and has their version of McAfee Security Center. Upon bootup, the error meesagte was "error loading C:/windows/dmcmfmsp.dll The specified module could not be found." I got a meet locals popup when IE8 was opened, along with numerous reminder to activate AMD.
There used to be a tutorial here, what should I do to eradicate this malware? I am re-doing the scan she performed, but I was told McAfee could not quarantine the virus.
Thanks!

A:Antimalware Doctor on wife's computer

FYI
I am reinstalling XP, because I could not run one of the programs you guys wanted to see a log for. It is the path of least resistance in this case. The malware chewed up all the available memory, and I ran out of patience.
Thanks for being here, though.

http://www.bleepingcomputer.com/forums/t/342691/antimalware-doctor-on-wifes-computer/
Relevancy 50.31%

For the past two weeks, my wife's computer browser has been hijacked by Shopica. It occurred immediately after Microsoft performed a midnight auto software update on her computer. When she started her computer the next morning, none of her documents or program icons appeared. We called Microsoft directly and a technician asked us to download an .exe program called 'unhide' and immediately all her files and programs came back. Unfortunately, her browser started redirecting.

I have performed numerous malware scans and quaranteens and nothing has corrected the problem.

Any and all help would be appreciated. I will follow directions religiously. We do not want to have to purchase a new computer or hire an expensive technician to correct the problem.

Pete

A:Wife's Computer Hijacked by Shopica

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan again:Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HEREWe also need a new log from the GMER anti-rootkit Scanner. Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step. Then proceed to run aswMbr.exe as noted below.Please first disable any CD emulation programs using the steps found in this topic:Why we request you disable CD Emulation when receiving Malware Removal AdviceThen create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:How to create a GMER logNote:If you are unable to run a Gmer scan due the fact you are running a 64bit machine please run the following tool and post its log.Please download aswMBR ( 511KB ) to your desktop.Double click the aswMBR.exe icon to run itClick the Scan button to start the scanOn completion of the scan, click the save log button, save it to your desktop and post it in your next reply.Thanks and again sorry for the delay.

http://www.bleepingcomputer.com/forums/t/410090/wifes-computer-hijacked-by-shopica/
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My wife was playing a game and her computer froze. I tried to close it but that didn't work. Tried control/alt/delete...no response.
I ultimately had to resort to hitting the off switch.
When I tried to boot back up I was getting "No Signal" on monitor. I tried it several times to no avail.
I tried changing to onboard video.
I disconnected the dvi and plugged in a vga cable
I tried changing cables.
I tried another power cord..
I tried another monitor.
I can't even get into the bios or safe mode because I can't get a signal.
No matter what I try i can't get a video signal.

This is a fairly old computer with an I3 dual core CPU
4gb ddr2 ram
Nvidia GT8600 video card.

Any Ideas would be much appreciated.

A:Lost the video on wife's computer

Have you opened the computer up to see if there is dust covering the gpu, a while back on my old computer the same thing happened to me it turns of my Graphics card diesd cause i was'nt taking good care of it, there was so much dust on it the fans could barely move. So if you haven't cleaned it out yet, clean it out, and then test.

http://www.sevenforums.com/graphic-cards/206456-lost-video-wifes-computer.html
Relevancy 50.31%

Hello Sharing computer wife's on files my My wife and I both have Windows Ultimate and while I was able to map one of here drives on my computer earlier after she got a -bit-enabled computer I cannot Well I got as far as to see her User folders but not here C and D drives I really only want her D data drive I have done what I believe I need to do but when I go to Netword and Sharing Center gt See full map I get My-PC Gateway Internet and then quot The following discovered device s can not be placed on the map Click here to see all other devices quot Printer X My wife-PC My wife-PC Wife one wife is User and the other wife is MS Media Player Any help to resolve this would be most appreciated I also appreciate to be able to say that in a long life I do not think I have seen anything so badly designed and explained as the MS network Ahhhhhh Regards Hans L

A:Sharing files on my wife's computer

1. Do you both have usernames and password on the computers?
If not then you won't be able to connect as i believe it's a security setting that stops people connecting without authenticating.

2. You may need to share the D: drive and give it a share name such as 'data', this way you can map or unc to it as \\ipaddress\data or \\hostname\data

3. Authentication, in order to connect to the other computer you would need to authenticate against that computer so you would either need to:
a. Have the same username / password on both/all computers, this way when you connect you are connecting with a username/password that is recognised on the others computers local SAM

b. If you have different usernames/password on the computers then connect via UNC (such as \\ipaddress\data) and after a short while you should get a username / password prompt

That is a lot to take in maybe and once you have followed that information there maybe more information you can provide us that could elaborate further on the issue and help resolve it if the above doesn't help.

Regards,
Jamie

http://www.sevenforums.com/network-sharing/342740-sharing-files-my-wifes-computer.html
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Well my wife comes down stairs and tells me she thinks her computer got a virus I ran a quick cleanup and boy is her help cleaning hjt log Need wife's up my included computer. computer running SLOW Here s the hjt log any help would be appreciated Thanks Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system csrss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe Need help cleaning up my wife's computer. hjt log included C WINDOWS system Need help cleaning up my wife's computer. hjt log included svchost exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS System svchost exe C WINDOWS System svchost exe C WINDOWS system LEXBCES Need help cleaning up my wife's computer. hjt log included EXE C WINDOWS system spoolsv exe C WINDOWS system LEXPPS EXE C WINDOWS system devldr exe C WINDOWS Explorer EXE C Program Files Common Files Microsoft Shared Works Shared WkUFind exe C WINDOWS system ltmsg exe C Program Files Adaptec Easy CD Creator DirectCD DirectCD exe C Program Files MusicMatch MusicMatch Jukebox mm tray exe C Program Files Real RealPlayer RealPlay exe C Program Files MusicMatch MusicMatch Jukebox mmtask exe C Program Files Microsoft IntelliType Pro type exe C Program Files Microsoft IntelliPoint point exe C Program Files ScanSoft OmniPageSE opware exe C PROGRA mcafee com agent mcagent exe C Program Files Hewlett-Packard HP Software Update HPWuSchd exe C Program Files HP hpcoretech hpcmpmgr exe C WINDOWS System spool drivers w x hpztsb exe C Program Files QuickTime qttask exe C Program Files AdvancedCleaner Free UADC exe C Program Files AdvancedCleaner Free ian monitor exe C Program Files AdvancedCleaner Free UADCcw exe C WINDOWS system q gyx exe C Program Files Common Files Microsoft Shared Works Shared wkcalrem exe C WINDOWS Nhksrv exe C Program Files Internet Explorer iexplore exe C WINDOWS System CTsvcCDA EXE C Program Files ewido security suite ewidoctrl exe C PROGRA McAfee com PERSON MpfAgent exe C PROGRA McAfee com PERSON MPFSERVICE exe C Program Files Viewpoint Common ViewpointService exe C WINDOWS System MsPMSPSv exe C Program Files Viewpoint Viewpoint Manager ViewMgr exe C WINDOWS system wuauclt exe C WINDOWS System svchost exe C WINDOWS SYSTEM notepad exe C HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ie defaults sb msgr http www yahoo com ext search search html R - HKCU Software Microsoft Internet Explorer Main Search Page http us rd yahoo com customize ie defaults sp msgr http www yahoo com R - HKCU Software Microsoft Internet Explorer Main Start Page http www myspace com R - HKCU Software Microsoft Internet Explorer Main Default Page URL http www dellnet com R - HKLM Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ie defaults sb msgr http www yahoo com ext search search html R - HKLM Software Microsoft Internet Explorer Main Search Page http us rd yahoo com customize ie defaults sp msgr http www yahoo com R - HKLM Software Microsoft Internet Explorer Main Default Search URL http us rd yahoo com customize ie defaults su msgr http www yahoo com R - HKCU Software Microsoft Internet Explorer SearchURL Default http us rd yahoo com customize ie defaults su msgr http www yahoo com R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dll O - BHO no name - D -C F - EFB- B - ECA - C Program Files Yahoo Companion Installs cpn yt dll O - BHO no name - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocx O - BHO no name - BAB B B- BC- B - D - FC DE A - C Program Files Yahoo Common yiesrvc dll O - BHO no name - A B A-D C- C B-A -C F F - c windows system apisy f dll O - BHO no name - D A - - BF- -BF CB F BF - C WINDOWS system addvn f dll O - BHO no name - E D - C -E -A - F BB ... Read more

Relevancy 50.31%

My wife's computer has been crashing in games for about a computer Wife's crashing in games year and a half She doesn't play a ton of different games but most of them crash The one game that didn't crash was Project which is Everquest from - era So that's really old and probably doesn't push the computer very hard Her machine has experienced two kinds of crashes The first is the game freezing accompanied by Wife's computer crashing in games the Windows message saying quot lt game exe gt has stopped working quot and it gives the option to check online for a solution or close the program The second is the screen going black but the sound continues neither of us can remember if it loops or just continues as if the game were still running It is essentially frozen for a minute or two then it's possible to use task manager to end process on the game Oh yeah One more detail When she plays CivV if she plays in DX it doesn't crash If she plays in DX it does crash I've checked and DX is up to date and correctly installed The crashes occur at fairly random times Sometimes she can play for a longish time an hour or so before it crashes the first time Sometimes the crash happens within seconds from starting the game In trying to figure out the problem I've done clean installs of Windows more than once I've even replaced every piece of hardware on the computer except for the mouse and monitor Every piece I've run MemTest and it never finds errors I've checked temperatures and they're not excessive I've updated drivers and motherboard firmware I've run hard disk diagnostics on the physical hard drive not on the SSD I've also run chkdsk Nothing seems to make a difference I've been working on computers since the s and I'm stumped especially since I've replaced all the hardware BTW I've configured her Win the same way I've got mine My machine runs flawlessly Here's some more info System specs http speccy piriform com results u QBZKr rtQOZOIs I ran MSI Afterburner logging when she crashed the last time I'm attaching that file HardwareMonitoring hml The last log item was the one in question and from today The crash took place around Everything looks normal AFAICT DM Log Collector zip file is attached SCOOTER-PUTER-MON zip DX Diag in first reply since it's too long for this post Finally when The Secret World crashed I copied the crash details from the Windows error message Here's that info Code Problem signature Problem Event Name BEX Application Name TheSecretWorldDX exe Application Version Application Timestamp Fault Module Name StackHash Fault Module Version Fault Module Timestamp Exception Offset Exception Code c Exception Data OS Version Locale ID Additional Information Additional Information a cb fe abba b ac Additional Information b Additional Information b fa b e ffbb cf fa Read our privacy statement online http go microsoft com fwlink linkid amp clcid x If the online privacy statement is not available please read our privacy statement offline C Windows system en-US erofflps txt She's had two more crashes today on Endless Legend The first listed the fault module name as quot nvd dums dll quot but the second listed it as quot ntdll dll quot

A:Wife's computer crashing in games

(I also have the 64-bit DXDiag if that will help, but won't post it here now to save space.):

Code:
------------------
System Information
------------------
Time of this report: 11/30/2015, 11:40:50
Machine name: SCOOTER-PUTER
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150928-1507)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 09/06/13 00:47:34 Ver: 21.05
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8136MB RAM
Page File: 3215MB used, 13055MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 670
Manufacturer: NVIDIA
Chip type: GeForce GTX 670
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_26733842&REV_A1
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VW224
Monitor Id: ACI22AA
Native Mode: 1680 x 1050(p) (59.852Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 10.18.0013.5850 (English)
Driver Version: 10.18.13.5850
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/2/2015 23:06:17, 15716648 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C9-11CF-284D-7E061CC2C735}
Vendor ID: 0x10DE
Device ID: 0x1189
SubSys ID: 0x26733842
Revision ID: 0x00A1
Driver Strong Name: oem14.inf:NVIDIA_Devices.NTamd64.6.1:Section032:10.18.13.5850:pci\ven_10de&dev_1189
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_Str... Read more

http://www.sevenforums.com/bsod-help-support/386792-wifes-computer-crashing-games.html
Relevancy 50.31%

I could really use some help I ve tried everything i can to clean up this computer to no avail My wife was searching for something to do with quot Kate Middleton s parents quot went to some random website and then received some sort of Windows Scurity pop up that wanted to scan the computer I will try to paraphrase what she recollects - quot problem with the hard drive quot our family up computer Wife messed Help! seriously it looked like Help! Wife seriously messed up our family computer something from vista or It started scanning and started coming up with all kinds of problems bad files she couldn t stop it Couldn t use Ctrl Alt delete - She tried to restart by hard booting- after restart desktop was gone no program files were present- restarted trying to boot in safe mode and restarted with Help! Wife seriously messed up our family computer quot last known good boot quot - although we previously had malwarebytes and spyware terminator she could not see them so she redownloaded both ran them and deleted what they wanted to delete Then called me to try and fix it lucky me - Since them I ve downloaded superantispyware and have tried to update and run it and malwarebytes many times only rarely finding problems and removing what they suggested - I tried windows restore to no avail All IE explorer favorites are gonePrograms are hidden away Cant find any desktop icons that were previously presentPlease help I m so frustratedDDS Ver - - - NTFSx Run by User at on Sat Internet Explorer BrowserJavaVersion Microsoft Windows XP Professional GMT - Running Processes C WINDOWS system svchost -k DcomLaunchsvchost exeC WINDOWS System svchost exe -k netsvcssvchost exesvchost exeC WINDOWS system spoolsv exeC WINDOWS Explorer EXEC WINDOWS system igfxpers exeC Program Files Analog Devices Core smax pnp exeC WINDOWS System DLA DLACTRLW EXEC Program Files Seagate SeagateManager FreeAgent Status StxMenuMgr exeC Program Files HP ToolBoxFX bin HPTLBXFX exeC Program Files Common Files InstallShield UpdateService issch exeC Program Files Common Files Java Java Update jusched exeC Program Files Common Files Adobe ARM AdobeARM exeC WINDOWS system ctfmon exeC Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exeC Program Files SUPERAntiSpyware SUPERAntiSpyware exesvchost exeC Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exeC Program Files Bonjour mDNSResponder exeC Program Files Seagate SeagateManager Sync FreeAgentService exeC WINDOWS system svchost exe -k hpdevmgmtC Program Files Java jre bin jqs exeC WINDOWS System svchost exe -k HPZ C WINDOWS System svchost exe -k HPZ C Program Files Spyware Terminator sp rsser exeC WINDOWS system svchost exe -k imgsvcC Program Files SonicWALL SonicWALL Global VPN Client SWGVCSvc exeC Program Files Internet Explorer iexplore exeC Program Files Internet Explorer iexplore exeC Documents and Settings User Desktop dds scr Pseudo HJT Report uStart Page hxxp www lawnsavers com uSearch Page hxxp www google comuSearch Bar hxxp www google com ieuSearchMigratedDefaultURL hxxp www google com search q searchTerms amp sourceid ie amp rls com microsoft en-US amp ie utf amp oe utf uInternet Settings ProxyOverride localuSearchAssistant hxxp www google com ieuSearchURL Default hxxp www google com search q sBHO D -C F - efb- B - ECA - No FileBHO Adobe PDF Link Helper df c-e ad- -a -fa c ebdc - c program files common files adobe acrobat activex AcroIEHelperShim dllBHO DriveLetterAccess ca d e- - cf- e - - c windows system dla DLASHX W DLLBHO Google Toolbar Helper aa ed - dd- d - -cf f - c program files google google toolbar GoogleToolbar dllBHO Google Toolbar Notifier BHO af de - d - -b fa-ce b ad d - c program files google googletoolbarnotifier swg dllBHO Java Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dllBHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dllTB Google To... Read more

A:Help! Wife seriously messed up our family computer

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below and save it to your desktop:
Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

Double-Click on dds.scr and a command window will appear. This is normal.Shortly after two logs will appear:
DDS.txt Attach.txtA window will open instructing you save & post the logsSave the logs to a convenient place such as your desktopCopy the contents of both logs & post in your next replyScan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the entire contents of the report and paste it in a reply here.Note** you may get this warning it is ok, just ignore"Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?""just click on Cancel, then Accept".information and logs:In your next post I need the following

.logs from DDSlog from RKUnHookerlet me know of any problems you may have hadGringo

http://www.bleepingcomputer.com/forums/t/397376/help-wife-seriously-messed-up-our-family-computer/
Relevancy 49.45%

Hi I've removed the redirect with Junk removal tool but I'd be very grateful if someone could peruse the DDS log and see redirect infected Wife's computer with browser if Wife's computer infected with browser redirect they can see anything else suspicious DDS Ver - - - NTFS AMD Internet Explorer Run by Vicky at on - - Microsoft Windows Ultimate GMT AV avast Antivirus Enabled Updated B D - B-D C - E- FE FC C SP avast Antivirus Enabled Updated CF - -DA - FCE-A D DFB SP Windows Defender Enabled Outdated D DDC A- F- fae- E -DA C ACF Running Processes C Windows system lsm exe C Windows system svchost exe -k DcomLaunch C Windows system nvvsvc exe C Program Files x NVIDIA Corporation D Vision nvSCPAPISvr exe C Windows system svchost exe -k RPCSS C Windows System svchost exe -k LocalServiceNetworkRestricted Wife's computer infected with browser redirect C Windows System svchost exe -k LocalSystemNetworkRestricted C Windows system svchost exe -k Wife's computer infected with browser redirect LocalService C Windows system svchost exe -k netsvcs C Windows system svchost exe -k GPSvcGroup C Windows system svchost exe -k NetworkService C Program Files AVAST Software Avast AvastSvc exe C Program Files NVIDIA Corporation Display nvxdsync exe C Windows system nvvsvc exe C Windows System spoolsv exe C Windows system svchost exe -k LocalServiceNoNetwork C Program Files x Common Files EPSON EBAPI eEBSVC exe C Windows system taskeng exe c Program Files Microsoft Mouse and Keyboard Center itype exe c Program Files Microsoft Mouse and Keyboard Center ipoint exe C Program Files Bacula bacula-fd exe C Windows system taskhost exe C Windows Explorer EXE C Program Files x Bonjour mDNSResponder exe C Windows system Dwm exe C Program Files x Backblaze bzserv exe C Windows system svchost exe -k LocalServiceAndNoImpersonation C Program Files Autodesk Inventor Moldflow bin mitsijm exe C Program Files Autodesk Inventor Moldflow bin mitsijm exe C Program Files x HTC Internet Pass-Through PassThruSvr exe C Windows system svchost exe -k imgsvc C Windows System svchost exe -k secsvcs C Program Files x X-Rite Devices Services xritedeviced exe C Program Files x X-Rite Devices Services ColorMunki ColorMunkiDeviceService exe C Program Files x Acronis DiskDirector OSS reinstall svc exe C Windows system SearchIndexer exe C Windows system svchost exe -k NetworkServiceNetworkRestricted C Windows WindowsMobile wmdc exe C Program Files x Google Drive googledrivesync exe C Windows System WUDFHost exe C Program Files x Google Drive googledrivesync exe C Windows system svchost exe -k WindowsMobile C Program Files x Google Google Calendar Sync GoogleCalendarSync exe C Program Files x SlySoft CloneCD CloneCDTray exe C Program Files x Canon ImageBrowser EX MFManager exe C Program Files Windows Media Player wmpnetwk exe C Program Files x iTunes iTunesHelper exe C Program Files x HTC HTC Sync htcUPCTLoader exe C Program Files x NEC Electronics USB Host Controller Driver Application nusb mon exe C Program Files x Adobe Acrobat Acrobat acrotray exe C Program Files AVAST Software Avast AvastUI exe C Users Vicky AppData Roaming Dropbox bin Dropbox exe C Program Files Dconnexion Dconnexion DxSoftware DxWare dxsrvlauncher exe C Program Files iPod bin iPodService exe C Windows system notepad exe C Program Files x Backblaze bzbui exe C Users Vicky AppData Local Google Chrome Application chrome exe C Users Vicky AppData Local Google Chrome Application chrome exe C Users Vicky AppData Local Google Chrome Application chrome exe C Users Vicky AppData Local Google Chrome Application chrome exe C Users Vicky AppData Local Google Chrome Application chrome exe C Users Vicky AppData Local Google Chrome Application chrome exe C Users Vicky AppData Local Google Chrome Application chrome exe C Windows system SearchProtocolHost exe C Windows system SearchFilterHost exe C Windows system wbem wmiprvse exe C Windows System cscript exe Pseudo HJT Report uStart Page hxxp www google com mSta... Read more

A:Wife's computer infected with browser redirect

Hello julesgf I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.-AdwCleaner-Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.Your computer will be rebooted automatically. A text file will open after the restart.Please post the content of that logfile with your next answer.You can find the logfile at C:\AdwCleaner[S1].txt as well.-Junkware-Removal-Tool-Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.When they are complete let me have the two reports and let me know how things are running.Gringo

http://www.bleepingcomputer.com/forums/t/502929/wifes-computer-infected-with-browser-redirect/
Relevancy 49.45%

Hi I had success with my file [solved]Another from computer Wife's log This Hijack computer and adware and I was hoping someone could [solved]Another Hijack This log file from Wife's computer take a look at this file Hijack This log Logfile of HijackThis v Scan saved at PM on Platform Windows SE Win x A MSIE Internet Explorer v Running processes C WINDOWS SYSTEM KERNEL DLL C WINDOWS SYSTEM MSGSRV EXE C WINDOWS SYSTEM MPREXE EXE C WINDOWS SYSTEM MSTASK EXE C WINDOWS SYSTEM mmtask tsk C WINDOWS EXPLORER EXE C WINDOWS TASKMON EXE C WINDOWS SYSTEM SYSTRAY EXE C WINDOWS SYSTEM PROMON EXE C PROGRAM FILES MOUSEWARE SYSTEM EM EXEC EXE C PROGRAM FILES NORTON ANTIVIRUS NAVAPW EXE C PROGRAM FILES BROADJUMP CLIENT FOUNDATION CFD EXE C PROGRAM FILES SUPPORT COM BIN TGCMD EXE C PROGRAM FILES LYCOS IEAGENT LOADER EXE C PROGRAM FILES INTERNET OPTIMIZER OPTIMIZE EXE C WINDOWS SYSTEM SCCHOST EXE C PROGRAM FILES COMMON FILES MICROSOFT SHARED WORKS SHARED WKCALREM EXE C QBOOKSW COMPONENTS QBAGENT QBDAGENT EXE C PROGRAM FILES IOMEGA TOOLS IMGICON EXE C PROGRAM FILES WINZIP WZQKPICK EXE C PROGRAM FILES COMMON FILES EFAX DLLCMD EXE C PROGRAM FILES COMMON FILES EFAX HOTTRAY EXE C WINDOWS SYSTEM SCCHOSTC EXE C WINDOWS SYSTEM WINOA MOD C PROGRAM FILES INTERNET OPTIMIZER ACTALERT EXE C WINDOWS SYSTEM MRTMNGR EXE C WINDOWS SYSTEM SPOOL EXE C WINDOWS SYSTEM DDHELP EXE C WINDOWS SYSTEM HIJVDK EXE C WINDOWS DESKTOP HIJACKTHIS EXE R - HKCU Software Microsoft Internet Explorer Main Search Bar http websearch drsnsrch com sidesearch cgi id R - HKCU Software Microsoft Internet Explorer Main Search Page http websearch drsnsrch com sidesearch cgi id R - HKCU Software Microsoft Internet Explorer Main Start Page http www emeraldj com R - HKLM Software Microsoft Internet Explorer Main Start Page http default-homepage-network com start cgi new-hklm R - HKLM Software Microsoft Internet Explorer Main Search Bar http websearch drsnsrch com sidesearch cgi id R - HKLM Software Microsoft Internet Explorer Main Search Page http websearch drsnsrch com sidesearch cgi id R - HKLM Software Microsoft Internet Explorer Main Default Page URL http www comcast net R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch http websearch drsnsrch com sidesearch cgi id R - HKLM Software Microsoft Internet Explorer Search SearchAssistant http websearch drsnsrch com sidesearch cgi id R - HKCU Software Microsoft Internet Explorer Main Window Title Microsoft Internet Explorer provided by Comcast R - HKCU Software Microsoft Internet Explorer SearchURL Default websearch drsnsrch com q cgi q R - URLSearchHook no name - CFBFAE - A - D - CB- C FD - no file O - BHO no name - DD-C E- -AF -DD C C - C WINDOWS TWAINTEC DLL O - BHO no name - C A - DDA- C F-BE C-C F CF - C WINDOWS SYSTEM BRIDGE DLL O - BHO IE Agent - - - - - - C PROGRA LYCOS IEAGENT CSIE DLL O - BHO no name - F F F - F D- C- E - A C E C - C WINDOWS NEM DLL O - BHO Url Catcher - CE A F - D - - FBE-A D F BC F - C PROGRAM FILES BARGAIN BUDDY BIN APUC DLL O - BHO no name - DE E - - D - B - E C FAF - C WINDOWS browserhelper dll O - BHO no name - - - A A- CE- D BF D C - C PROGRAM FILES LYCOS SIDESEARCH SIDESEARCH DLL O - BHO no name - F A A- C - -A - E DC AB E - C WINDOWS SYSTB DLL O - BHO no name - F E -F E- B E- D - EA C E - C WINDOWS WSEM DLL O - Toolbar amp Radio - E - F- D - E- A C - C WINDOWS SYSTEM MSDXM OCX O - Toolbar no name - CDE A D-A - -BF -E B C F EB - no file O - HKLM Run ScanRegistry c windows scanregw exe autorun O - HKLM Run TaskMonitor c windows taskmon exe O - HKLM Run SystemTray SysTray Exe O - HKLM Run Promon exe Promon exe O - HKLM Run LoadPowerProfile Rundll exe powrprof dll LoadCurrentPwrScheme O - HKLM Run EM EXEC C PROGRA MOUSEW SYSTEM EM EXEC EXE O - HKLM Run Norton Auto-Protect C PROGRA NORTON NAVAPW EXE LOADQUIET O - HKLM Run NAV DefAlert C PROGRA NORTON DEFALERT EXE O - HKLM Run BJCFD C Program Files BroadJump Client Foundation CFD exe O - HKLM Run SAClient quot C Program Files Comcast BBClient Progr... Read more

Relevancy 49.45%

Hello I found this area while searching for help on a virus that has taken over my wife s computer I hope someone can help me get rid of this virus before having to reformat her hard drive She is running on a licensed version of WinXP professional and using F-Secure supplied by Internet provider for her virus malware protection Her internet connection is wireless I always download the WinXP updates and F-Secure always checks everyday to update itself to the lastest releases She has never Computer Virus Malware or infected Wife's by had a virus before Wife's Computer infected by Virus or Malware and we are not sure how it got on Wife's Computer infected by Virus or Malware her computer started a week ago Friday Using IE Symptoms When surfing the internet random pop ups occurs Occasionally windows keep poping-up continuously effectively taking over her machine and the only way to stop the windows from opening up is by close down IE Hard Drive light is blinking On and Off continously while her computer is on and never stops doing that When doing a search many times it appears that the internet stops working I was searching for bawaruno dll to find out what it was but everytime I search for this on her computer search engine locked up the same search on my computer created no problems Searching for regular stuff everything works fine Occacionally when playing a computer game the game screen will minimize to the task bar Pop ups seem to occur more often when searching With IE not running pop up windows still occur The longer her computer is on the worst it seems to get What I have done so far I checked her computer with fsecure and it found viruses and spyware programs which I told it to delete - this made no change I downloaded superantispyware and it found over malware spyware stuff and I told it to clean everything after I did that when I rebooted the computer it crashed hard on boot up I had to tell windows to use the last know good startup to get back into windows and everything started again whew but the virus is still there After this I decided I needed professional help Can anyone direct me to what I should do next please

A:Wife's Computer infected by Virus or Malware

Let's do another scan with a fairly safe program but first run ATFCleanerPlease download ATF Cleaner by Atribune & save it to your desktop.Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".Please download Malwarebytes Anti-Malware (v1.34) and save it to your desktop.alternate download link 1alternate download link 2If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

http://www.bleepingcomputer.com/forums/t/207037/wifes-computer-infected-by-virus-or-malware/
Relevancy 49.45%

cpu usage on my wifes computer for the process rundll exe and system idle processes Wife Rundll.exe Computer Cpu High On Usage. thank for any help you can provide Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS system svchost exeC Program Files Intel Wireless Bin EvtEng exeC Program Files Intel Wireless Bin S EvMon exeC Program Files Intel Wireless Bin WLKeeper exeC WINDOWS system spoolsv exeC Program Files Common Files Creative Labs Shared Service CreativeLicensing exeC WINDOWS system CTsvcCDA exeC PROGRA McAfee MSC mcmscsvc exeC PROGRA McAfee VIRUSS mcods exeC PROGRA McAfee MSC mcpromgr exec PROGRA COMMON mcafee redirsvc redirsvc exeC PROGRA McAfee VIRUSS mcshield exeC PROGRA McAfee VIRUSS mcsysmon exeC Program Files Common Files Microsoft Shared VS DEBUG MDM EXEC Program Files Dell QuickSet NICCONFIGSVC exeC WINDOWS system nvsvc exeC WINDOWS Rundll.exe High Cpu Usage. On Wife Computer Explorer EXEc PROGRA mcafee com agent mcagent exeC Rundll.exe High Cpu Usage. On Wife Computer Program Files Intel Wireless Bin RegSrvc exeC WINDOWS system svchost exeC WINDOWS wanmpsvc exeC WINDOWS system rundll exeC Program Files Dell QuickSet quickset exeC Program Files Synaptics SynTP SynTPEnh exeC Program Files Creative SBAudigy Surround Mixer CTSysVol exeC WINDOWS system Rundll exeC WINDOWS System DLA DLACTRLW EXEC DOCUME AL LOCALS Temp clclean C Program Files Intel Wireless bin ZCfgSvc exeC Program Files Intel Wireless Bin ifrmewrk exeC Program Files Creative Mixer CTSVolFE exeC WINDOWS stsystra exeC Program Files iTunes iTunesHelper exeC WINDOWS system rundll exeC WINDOWS system ctfmon exeC Program Files iPod bin iPodService exeC Program Files Intel Wireless Bin Dot XCfg exeC Program Files I kfanGUI I kfanGUI exeC Program Files SpeedswitchXP SpeedswitchXP exeC PROGRA Magentic bin MgApp exeC Program Files Digital Line Detect DLG exeC Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exeC WINDOWS system NOTEPAD EXEC Program Files Internet Explorer IEXPLORE EXEC Program Files Internet Explorer iexplore exeC Documents and Settings AL Desktop HiJackThis exeR - HKCU Software Microsoft Internet Explorer Main Default Page URL www google com ig dell hl en amp client dell-usuk amp channel usR - HKLM Software Microsoft Internet Explorer Main Default Page URL http www dell comR - HKLM Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ie defaul rch search htmlR - HKLM Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKLM Software Microsoft Internet Explorer Search Default Page URL www google com ig dell hl en amp client dell-usuk amp channel usR - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyServer R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - no file O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dllO - BHO no name - EBBD F - F F- A - DC-C D E A - no file O - BHO DriveLetterAccess - CA D E- - CF- E - - C WINDOWS System DLA DLASHX W DLLO - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dllO - BHO scriptproxy - DB D A - - E -B D- F C - c PROGRA mcafee VIRUSS scriptcl dllO - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dllO - BHO Google Toolbar Notifier BHO - AF DE - D - -B FA-CE B AD D - C Program Files Google GoogleToolbarNotifier swg dllO - BHO CBrowserHelperObject Object - CA C - B - E-A -A C DB F - C Program Files BAE BAE dllO - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dllO - Toolbar FLYLADY BenefitBar - E E B- F- - ED - DEB A D - C Program Files BenefitB... Read more

A:Rundll.exe High Cpu Usage. On Wife Computer

Hello allj and welcome to BleepingComputer!Apollogies for the delay. The forum has been very busy lately. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis Log.Please also post the problems you are having.Thanks,Johannes

http://www.bleepingcomputer.com/forums/t/119387/rundllexe-high-cpu-usage-on-wife-computer/
Relevancy 49.45%

While fixing something else on her PC I was waiting for an install and was browsing the net when I got at least spy-wares Yes I know I'm an idiot but I've Put boss' virus/spy-ware wife's a on computer got it down to I think and it still keeps popping up not a quot pop-up quot but some small sliding pop-up does open as weel when I try to go in the internet IE telling me that I have a virus and then Put a virus/spy-ware on boss' wife's computer IE closes itself Here's the HJT log Thanks for any help and I hope I can get this resolved by Monday when she needs it back -Seth Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared ccSetMgr exe C Program Files Common Files Symantec Shared SNDSrvc exe C Program Files Common Files Symantec Shared SPBBC SPBBCSvc exe C Program Files Common Files Symantec Shared ccEvtMgr exe C WINDOWS system LEXBCES EXE C WINDOWS system spoolsv exe C WINDOWS system LEXPPS EXE C PROGRA COMMON AOL ACS AOLacsd exe C Program Files Symantec LiveUpdate ALUSchedulerSvc exe C WINDOWS eHome ehRecvr exe C WINDOWS eHome ehSched exe C Program Files ewido anti-spyware guard exe C Program Files Norton AntiVirus navapsvc exe C Program Files Norton AntiVirus IWP NPFMntor exe C WINDOWS system HPZipm exe C WINDOWS system svchost exe C Program Files Common Files Symantec Shared CCPD-LC symlcsvc exe C WINDOWS wanmpsvc exe C Program Files Common Files Symantec Shared Security Center SymWSC exe C WINDOWS system Ati evxx exe C WINDOWS system dllhost exe C WINDOWS Explorer EXE C WINDOWS system ishost exe C WINDOWS ehome ehtray exe C Program Files Java jre bin jusched exe C Program Files ATI Technologies ATI Control Panel atiptaxx exe C Program Files Synaptics SynTP SynTPLpr exe C Program Files Synaptics SynTP SynTPEnh exe C Program Files QuickTime qttask exe C Program Files iTunes iTunesHelper exe C Program Files HPQ Quick Launch Buttons EabServr exe C WINDOWS system ismon exe C Program Files HPQ HP Wireless Assistant HP Wireless Assistant exe C WINDOWS eHome ehmsas exe C Program Files iPod bin iPodService exe C Program Files Real RealPlayer RealPlay exe C Program Files Common Files Symantec Shared ccApp exe C Program Files Lexmark X Series lxbkbmgr exe C Program Files Common Files AOL ee AOLSoftware exe C Program Files Lexmark X Series lxbkbmon exe C Program Files Adobe Photoshop Album Starter Edition Apps apdproxy exe C WINDOWS system bad ad exe C Program Files Messenger msmsgs exe C DOCUME CONNIE APPLIC SKS TTRIB EXE C Program Files America Online a aoltray exe C Corel Office Shared PFit PFPPOP EXE C WINDOWS System svchost exe C Program Files HPQ SHARED HPQWMI exe c program files common files aol ee services antiSpywareApp ver AOLSP Scheduler exe c program files common files aol ee aolsoftware exe C WINDOWS system issearch exe C Program Files ewido anti-spyware ewido exe C Documents and Settings lt username gt Desktop HijackThis exe R - HKLM Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TY lion amp pf laptop R - HKCU Software Microsoft Internet Connection Wizard ShellNext http go microsoft com fwlink LinkId O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO no name - eb d-ae a- - bd- a f be - C WINDOWS system ixt dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO CNavExtBho Class - BDF E -B - AD-A -FADC B - C Program Files Norton AntiVirus NavShExt dll O - Toolbar AOL Toolbar - D A-C B- -B B-B B E D C - C Program Files AOL Toolbar toolbar dll O - Toolbar Norton A... Read more

A:Put a virus/spy-ware on boss' wife's computer

Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

Please read this post completely before begining. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *


Download & install - CleanUp.exe (not recommended for WinXP64)

Download KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

Please download SmitfraudFix
Extract the content (a folder named SmitfraudFix) to your Desktop.

Download Dr.Web CureIt & save it on desktop. We shall be using it later

'UNPLUG'/DISCONNECT your computer from the Internet when you have finished downlaoding.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


* * * * * * UN-INSTALLING PROGRAMS * * * * * * * * * * * * * *


Go to Start ? Control Panel ? Add or Remove Programs and uninstall the following programs: Oin
Yazzle by Oin
Purityscan by Oin
Snowballwars by Oin
Cowabanga by OIN
or anything similar with Oin in it
In case Purityscan or OINS is not listed, download and use this uninstaller:
http://www.outerinfo.com/OiUninstaller.exe

Please note any other programs that you dont recognize in your next response


* * * * * * FIXING ENTRIES WITH HIJACKTHIS * * * * * * * * * *


Do a HijackThis scan & place a check next to these items and select "Fix checked":

O2 - BHO: (no name) - {873eb32d-ae1a-4183-89bd-45a77f761be4} - C:\WINDOWS\system32\ixt0.dll
O4 - HKLM\..\Run: [bad089ad.exe] C:\WINDOWS\system32\bad089ad.exe
O4 - HKCU\..\Run: [Opavlcm] C:\DOCUME~1\CONNIE~1\APPLIC~1\SKS~1\TTRIB~1.EXE
O4 - HKCU\..\Run: [bad089ad.exe] C:\Documents and Settings\<username>\Local Settings\Application Data\bad089ad.exe
O4 - HKCU\..\Run: [Scbu] "C:\DOCUME~1\CONNIE~1\APPLIC~1\PPATCH~1\msdtc.exe" -vt ndrv
O20 - AppInit_DLLs: C:\WINDOWS\system32\wucrtupd.dll
O20 - Winlogon Notify: winjks32 - C:\WINDOWS\SYSTEM32\winjks32.dll
O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - C:\WINDOWS\system32\pmnqguh.dll (file missing)


* * * * * * KILLBOX * * * * * * * * * * * * * * * * * * * * * * *


Launch KillBox.exe & select the following options: delete on Reboot
All files (if available)
Use your mouse to select all the filenames highlighted in blue & then right-click & select Copy C:\WINDOWS\SYSTEM32\winjks32.dll
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\ismon.exe
C:\WINDOWS\system32\bad089ad.exe
C:\WINDOWS\system32\issearch.exe
C:\WINDOWS\system32\ixt0.dll
C:\Documents and Settings\<username>\Local Settings\Application Data\bad089ad.exe
C:\WINDOWS\system32\wucrtupd.dll
C:\WINDOWS\system32\pmnqguh.dll
* Go to the File menu, and choose Paste from Clipboard
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, download and run missingfilesetup.exe. Then try Killbox again.


* * * * * * RESTART WINDOWS IN SAFE MODE * * * * * * * * * *


1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the option to run Windows in Safe Mode.


* * * * * * DELETING FILES/FOLDERS * * * * * * * * * * * * * * *


If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools ->... Read more

http://www.techsupportforum.com/forums/f100/put-a-virus-spy-ware-on-boss-wifes-computer-108148.html
Relevancy 49.45%

My wife has had a couple of BSOD's when I am not around to see the error message. She just reboots and continues working. I have attached the zip file for review.

The machine is an IBM ThinkCentre desktop running Windows 7 Ultimate 32 bit. The hardware is a few years old, but it has been running this OS for over 6 months.

Thank you.

A:Random BSOD on wife's work computer

  
Quote: Originally Posted by beyonder74


My wife has had a couple of BSOD's when I am not around to see the error message. She just reboots and continues working. I have attached the zip file for review.

The machine is an IBM ThinkCentre desktop running Windows 7 Ultimate 32 bit. The hardware is a few years old, but it has been running this OS for over 6 months.

Thank you.



No DMP files included in upload please try this method
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
quote]
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

[/quote]
To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

http://www.sevenforums.com/bsod-help-support/199081-random-bsod-wifes-work-computer.html
Relevancy 49.02%

My wife's nephew picked up a virus that Avast had flagged as newgeneration.com/x/x and oldschoolzz.com/x/. I ran Malwarebytes, SuperAnti Spyware, and quarantined trojans that were found several times (also tried it in safe mode). They keep coming back so I was going to do a system recovery with the discs that I had burned when she first got her computer.

The system is not finding the 4th(last)disc that I place in the DVD drive. So I went back in to try to re-run the above programs and found out that all of the security programs (Malwarebytes, SuperAnti Spyware, and Avira) have been infected and the updates will not even work anymore.

This is an ASUS computer running Windows 7. I am trying whatever I can to get a resolution to this and any help would really be appreciated.

Thank You
Orlando

A:Malware or Virus is wreaking havoc on wife's computer

It sounds serious enough to...Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

http://www.bleepingcomputer.com/forums/t/459823/malware-or-virus-is-wreaking-havoc-on-wifes-computer/
Relevancy 49.02%

The machine BSOD's relatively randomly. I have recently run SFC /scannow and CHKDSK to try and fix the easy stuff. ZIP uploaded. Your help will be greatly appreciated.

-Desertcat

A:BSOD randomly, Wife's Computer, No error Code

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8004283010, fffff8800f1f2034, ffffffffc00000b5, a}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+153034 )

Code:
Followup: MachineOwner
2: kd> lmvm nvlddmkm
start end module name
fffff880`0f09f000 fffff880`0fcd6000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Wed Oct 23 16:51:50 2013 (52676AFE)
CheckSum: 00C0CF0F
ImageSize: 00C37000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Code:
Name NVIDIA GeForce GTX 460
Most of the bugchecks are 124's, meaning its a hardware problem, but you have a few 116's, pointing to a video display/graphics card/driver issue.

Try the following:

1. Open the computer, and clean out any accumulation of dust, especially on the video card and fans.

2. Use this site to automatically detect if an updated driver is available for your video card, install it if one is available:
Drivers | GeForce

http://www.sevenforums.com/bsod-help-support/321247-bsod-randomly-wifes-computer-no-error-code.html
Relevancy 49.02%

Hello Friends My wife was watching a drama on her computer yesterday when all of a sudden her MSN Messenger did a crazy thing An MSN messenger Virus Computer Installed On Wife's Messenger Automatically Msn window from her cousin popped up and it started to automatically download a file to her computer I don t know what the file was but she claims she recognized it as a Msn Messenger Virus Automatically Installed On Wife's Computer virus It was an executable file in the form of quot chinese characters exe quot My wife tells me that the chinese characters meant quot wooden horse quot or quot merry-go-round quot I think maybe it s supposed to Msn Messenger Virus Automatically Installed On Wife's Computer be the chinese form of quot trojan horse quot Also after doing a Yahoo search she determined that the english name of the virus might be something like quot download ject quot She claims that she did not do anything to approve of the download it just installed itself She is using a Chinese version of MSN Messenger I ve run AVG Free and found nothing I ran Spybot and Adaware and didn t find any spyware related to this I also searched her computer for any new exe files and it came up empty Also unless ZoneAlarm has been compromised I didn t notice any unusual outbound traffic Since being infected last night her computer has shut off - times by itself I m not sure how long it took to shut off Anywhere from min to an hour I guess Please advise thanks Does anyone of this ring a bell Any help would be appreciated

A:Msn Messenger Virus Automatically Installed On Wife's Computer

Did you run those scans in Safe Mode? If you did then try the Ewido software. It will pick up things missed by the others.

http://www.bleepingcomputer.com/forums/t/35148/msn-messenger-virus-automatically-installed-on-wifes-computer/
Relevancy 49.02%

Tech Support Guy System Info Utility version OS Version Microsoft Windows Home Premium Service computer locking up & extremely running Wife's slow Pack bit Processor Intel R Core TM i - M CPU Wife's computer locking up & running extremely slow GHz Intel Family Model Stepping Processor Count RAM Mb Graphics Card Intel R HD Graphics Mb Hard Drives C Total - MB Free - MB D Total - MB Free - MB Motherboard ASUSTeK Computer Inc K E Antivirus Microsoft Security Essentials Updated and Enabled Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C Program Files x ASUS Splendid ACMON exe C Program Files x ASUS ATK Package Wife's computer locking up & running extremely slow ATKOSD ATKOSD exe Wife's computer locking up & running extremely slow C Program Files x ASUS FaceLogon sensorsrv exe C Windows SysWOW ACEngSvr exe C Program Files x Malwarebytes Anti-Malware mbamgui exe C Program Files x BillP Studios WinPatrol WinPatrol exe C Program Files x Microsoft Office Office ONENOTEM EXE C Program Files x ASUS Sonic Focus SonicFocusTray exe C Program Files x ASUS ATK Package ATK Media DMedia exe C Program Files x ASUS ATK Package ATK Hotkey HControlUser exe C Program Files x ASUS Wireless Console wcourier exe C Program Files x Common Files Java Java Update jusched exe C Windows AsScrPro exe C Program Files x CyberLink Power Go CLMLSvc exe C Users RitaJohnson AppData Local Google Chrome Application chrome exe C Users RitaJohnson AppData Local Google Chrome Application chrome exe C Users RitaJohnson AppData Local Google Chrome Application chrome exe C Users RitaJohnson AppData Local Google Chrome Application chrome exe C Users RitaJohnson AppData Local Google Chrome Application chrome exe C Users RitaJohnson AppData Local Google Chrome Application chrome exe C Users RitaJohnson Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http asus msn com R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page https www google com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink p LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink p LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKLM Software Microsoft Internet Explorer Main Local Page C Windows SysWOW blank htm R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName F - REG system ini UserInit userinit exe O - BHO no name - D -C F - efb- B - ECA - no file O - BHO Java tm Plug-In SSV Helper - BB-D F - C-B EB-D DAF D D - C Program Files x Java jre bin ssv dll O - BHO Windows Live ID Sign-in Helper - D - C - ABF- ECC- C - C Program Files x Common Files Microsoft Shared Windows Live WindowsLiveLogin dll O - BHO LastPass Vault - D ECF - A D- -BE - D F E - C Program Files x LastPass LPToolbar dll O - BHO URLRedirectionBHO - B F A - E - -BA - B E FF - C PROGRA MICROS Office URLREDIR DLL O - BHO WOT Helper - C E A- F - E -BDD -A E FEB - C Program Files x WOT WOT dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files x Java jre bin jp ssv dll O - Toolbar WOT - - D- c -AAE - F EC BF D - C Program Files x WOT WOT dll O - Toolbar LastPass Toolbar - f b cc - c b- b c- af- dec e e - C Program Files x LastPass LPToolbar dll O - HKLM Run Adobe ARM quot C Program Files x Common Files Adobe ARM AdobeARM exe quot O - HKLM Run ASUSPRP quot C Program Files x ASUS APRP APRP EXE quot O - HKLM Run ASUSWebStorage C Program Files x ASUS ASUS WebSto... Read more

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About a month ago my wife noticed her Toshiba Satellite Laptop acting strange She is running Windows I ran a few malware removal programs Malwarebytes and SuperAntiSpyware and a few others and they removed quite a bit of malicious programs I noticed at some point during - Virus/Malware Infected Wife's Computer Unknown all of this that her network connections weren't working She cannot connect to the internet wirelessly or via ethernet cable It will detect networks and connect to them but it says quot No Internet Connection quot At one point during the removal of some malware it BSOD'd on me and I ran some of the programs again System Restore will not work either I seem to have removed all the malware I hope but I cannot get her online Any help would be appreciated SUPERAntiSpyware removed these quot Trojans quot the first time I ran it ZIP ARCHIVE C ProgramData TESTOUT WEBCACHE SIMS MS CLE ZIP SIMS SERVER D PROGRAMS SECTMPL EXE C PROGRAMDATA TESTOUT WEBCACHE SIMS MS CLE ZIP C PROGRAMDATA TESTOUT WEBCACHE SIMS SERVER D PROGRAMS SECTMPL EXE C PROGRAM FILES MALWAREBYTES' ANTI-MALWARE Wife's Computer Infected - Unknown Virus/Malware CHAMELEON SVCHOST EXE Testout is a program my school uses online student to connect and do labs online I haven't used the program in months so I don't know what it has to do with all this but that is what it detected and removed nonetheless Thanks again

A:Wife's Computer Infected - Unknown Virus/Malware

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and
Quote:




Having problems with spyware and pop-ups? First Steps




a link at the top of each page.

Please follow our pre-posting process outlined below. Use a USB flash drive to download and transfer the tools to the affected machine, if necessary.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

http://www.techsupportforum.com/forums/f100/wifes-computer-infected-unknown-virus-malware-626483.html
Relevancy 49.02%

 attach.txt   8.21KB
  2 downloads
 dds.txt   21.12KB
  3 downloads
 dds.txt   21.12KB
  3 downloads
 log.txt   36.82KB
  2 downloads

A:Slow computer, malware, wife did a combofix it with out any help or asked to do

Hellocharjames,

Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

   Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  I will be analyzing your log. I will get back to you with instructions.  1.Please download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool .Click on the Scan button.AdwCleaner will begin to scan your computer.After the scan has finished...Click on the Clean button.Press OK when asked to close all programs and follow the onscreen prompts.Press OK again to allow AdwCleaner to restart the computer and complete the removal process.After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).Copy and paste the contents of that logfile in your next reply.A copy of that logfile will also be saved in the C:\AdwCleaner folder. 2.Please download Farbar Recovery Scan Tool and save it to your Desktop.Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.Press Scan button.It will produce a log called FRST.txt in the same directory the tool is run from.Please copy and paste log back here.The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

http://www.bleepingcomputer.com/forums/t/563367/slow-computer-malware-wife-did-a-combofix-it-with-out-any-help-or-asked-to-do/
Relevancy 49.02%

Window Kernel Power error Occurs randomly any help would be appreciated Issue Started this Friday Unable 41 Randomly Computer Power Rebooting Kernel Wife to determine anything from the system logs Computer will just reboot Error shows in Error logs below with turn on Chronology Critical PM Kernel-Power Critical PM Kernel-Power Critical AM Kernel-Power Critical PM Kernel-Power Critical PM Kernel-Power Critical AM Kernel-Power Critical AM Kernel-Power Critical PM Kernel-Power Log Name System Source Microsoft-Windows-Kernel-Power Date PM Event ID Task Category Wife Computer Rebooting Randomly Kernel Power 41 Level Critical Keywords User SYSTEM Computer MOMMAPC-IQ PD Description The system has rebooted without cleanly shutting down first This error could be caused if the system stopped responding crashed or lost power unexpectedly Event Xml lt Event xmlns quot http schemas microsoft com win events event quot gt lt System gt lt Provider Name quot Microsoft-Windows-Kernel-Power quot Guid quot C B A- - C -AC E- C D B quot gt lt EventID gt lt EventID gt lt Version gt lt Version gt lt Level gt lt Level gt lt Task gt lt Task gt lt Opcode gt lt Opcode gt lt Keywords gt x lt Keywords gt lt TimeCreated SystemTime quot - - T Z quot gt lt EventRecordID gt lt EventRecordID gt lt Correlation gt lt Execution ProcessID quot quot ThreadID quot quot gt lt Channel gt System lt Channel gt lt Computer gt MOMMAPC-IQ PD lt Computer gt lt Security UserID quot S- - - quot gt lt System gt lt EventData gt lt Data Name quot BugcheckCode quot gt lt Data gt lt Data Name quot BugcheckParameter quot gt x lt Data gt lt Data Name quot BugcheckParameter quot gt x lt Data gt lt Data Name quot BugcheckParameter quot gt x lt Data gt lt Data Name quot BugcheckParameter quot gt x lt Data gt lt Data Name quot SleepInProgress quot gt lt Data gt lt Data Name quot PowerButtonTimestamp quot gt lt Data gt lt Data Name quot BootAppStatus quot gt lt Data gt lt EventData gt lt Event gt

A:Wife Computer Rebooting Randomly Kernel Power 41

Hi .... and welcome to the forums
Can you check on a few system failure settings?
1) Right-click the Start Menu icon
2) Select System
3) Select Advanced System Settings
4) In the "Startup & Recovery" section, select Settings
5) In the "System Failure" section, remove the check mark in the option box "automatically restart"
6) In the "Write debugging information" drop-down menu, select "small memory dump".
7) Select OK to save the changes and exit.
8) Restart your computer.

These changes will cause the computer to show a Blue Screen error, which will be handy if such errors are causing the restarts - and also to save a "minidump" file in the C:\Windows\Minidump folder. The error messages and minidumps can help track down the cause of the restarts.

Since there were two previous Critical errors (one in January and one in February .... then the sudden increase with six in the last three days) - if you can think of anything in common with the earlier episodes - that might provide a clue.

If the trouble produces Blue Screen errors, see if you can write them down & post them here. You can try a utility such as Who Crashed or Blue Screen View for a quick first try at identifying the suspects.

Could be anything from driver troubles, misbehaving apps, power supply problems, to overheating.

We'll stay tuned...

http://www.techsupportforum.com/forums/f338/wife-computer-rebooting-randomly-kernel-power-41-a-1120281.html
Relevancy 49.02%

Hello there I know that my tech question may sound silly Trying Computer On... Wife To House Simple Solved: Turn and Solved: Simple House Wife Trying To Turn Computer On... pretty pathetic But I thank you for your time in viewing this post I am writing this due to that I am trying to help out my Husband with a powering issue Now as I stated above I am just a simple homemaker and I don t really know all that much about computers I ll try my best to explain the problem to the best of my abilities Please forgive me ahead of time for you see I don t know all that fancy tech talk and that I may get a litlle wordy at times My Husband is the one who knows all that and really should be the Solved: Simple House Wife Trying To Turn Computer On... one writing this post but he happens to be one who find it hard to ask for help So o Here we go We just bought a brand new laptop as a Christmas gift as soon as we took it out of the box this problem started When you press the power button the light turns on both the button itself and on the front of the laptop indicating there is power all of a sudden it will start to blink and all is quite or it will blink once and then go dead For the times it blinks its when you have both the battery and the power cord plugged in and for the times were it blinks once is when only the battery is in and the power plug is out My Husband did all of the typical things you are to do like holding down the start button nothing happens and then something he called a hard start or boot again nothing and than something he said like De-staticing the board and using a power surge applicator I myself don t really know what all he did and why he did it But He did do it Now SOMETIMES we get lucky and when plugged in with battery you may catch a start up have access to the device and use it just fine But you have to be very very patience and watch the power button blink for a while Now remember this is a new right out of the box computer So we did what most people do and gave the computer back to the manufacturer and asked for a repair due to that its still under warranty Hoping that we would be able to get some help They had the computer for days not including shipping and return the computer with a notice that stated quot unable to duplicate quot Thus the computer was not repaired seeing how they found no problem with it Once we get it back home we plug it in with battery and the same thing happens No Start up what so ever no fan black screen no sound nothing My Husband is that his ropes end and we don t want crack open the computer to see if its something with the card board I not know what all is in there due to the warranties sack So I guess the question I am truly asking is if this can be fixed internally with the programming like maybe the the computer is be locked or something or if its external and I got to bring out the big boy tools The computers make Acer Aspire v - Please tell me that there is some hope Thank you so o much for reading all the way through my sad and poorly chosen words Thank you for all the support and help nbsp

Relevancy 49.02%

Hello First let me thank you all in advance for what you do Here s my problem My computer gives me a bogus google page with english in gray letters everytime I attempt to do Microsoft Update It will not let me download Microsoft security tools like malware removers I cannot update anti-virus and spyware software either We are desperate My wife needs this PC for college as she has some of her classes that are all online My HiJackThis file is pasted below Any other information that is needed I will be glad to give it Thanks Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Safe mode with network support Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS Explorer EXE C Program Files Internet Explorer iexplore exe C WINDOWS system ctfmon exe C Program Files Internet Explorer iexplore exe C Program Files Internet Explorer iexplore exe C Program Files LSoft Technologies Active KillDisk FREE PLEASE ASAP a computer My and college we in virus/worm! have wife Need HELP! is Suite KILLDISK WIN EXE C Program Files LSoft Technologies Active KillDisk FREE Suite KILLDISK WIN EXE C Program Files Trend Micro HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page about blank R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Internet Explorer Main Local Page R - HKLM Software Microsoft Internet Explorer Main Local Page PLEASE HELP! My wife is in college and we have a virus/worm! Need computer ASAP R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local O - BHO AcroIEHelperStub - DF C-E AD- -A PLEASE HELP! My wife is in college and we have a virus/worm! Need computer ASAP -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - C Program Files AVG AVG avgssie dll O - BHO Groove GFS Browser Helper - - C - D -B F - BBC D A E - C Program Files Microsoft Office Office GrooveShellExtensions dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jre lib deploy jqs ie jqs plugin dll O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS system NvMcTray dll NvTaskbarInit O - HKLM Run RTHDCPL RTHDCPL EXE O - HKLM Run Alcmtr ALCMTR EXE O - HKLM Run AVG TRAY C PROGRA AVG AVG avgtray exe O - HKLM Run GrooveMonitor quot C Program Files Microsoft Office Office GrooveMonitor exe quot O - HKLM Run QuickTime Task quot C Program Files QuickTime QTTask exe quot -atboottime O - HKLM Run iTunesHelper quot C Program Files iTunes iTunesHelper exe quot O - HKLM Run DiscWizardMonitor exe C Program Files Seagate DiscWizard DiscWizardMonitor exe O - HKLM Run AcronisTimounterMonitor C Program Files Seagate DiscWizard TimounterMonitor exe O - HKLM Run Seagate Scheduler Service quot C Program Files Common Files Seagate Schedule schedhlp exe quot O - HKLM Run MaxBlastMonitor exe C Program Files Seagate DiscWizard MaxBlastMonitor exe O - HKLM Run Maxtor Scheduler Service quot C Program Files Common Files Seagate Schedule schedhlp exe quot O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM Run TrojanScanner C Program Files Trojan Remover Trjscan exe boot O - HKLM RunOnce Malwarebytes Anti-Malware C Program Files Malwarebytes Anti-Malware mbamgui exe install silent O - HKCU Run ctfmon exe C WINDOWS system ctfmon exe O - HKCU Run Vivaty quot C Progra... Read more

https://forums.techguy.org/threads/please-help-my-wife-is-in-college-and-we-have-a-virus-worm-need-computer-asap.831699/
Relevancy 49.02%

my wife's laptop suddenly is getting the redirect on google searches i know this is one of your common problems to fix i had the same problem on my computer about a year on Wife's Virus Google Redirect Computer Aggravating ago and your help was the only way i got rid of it on my computer this computer runs updated version of webroot securities scan run from this program shows no virus but does Aggravating Google Redirect Virus on Wife's Computer block the redirected websites from coming up and shows them as websites known for malware below is copied DDS scr program Aggravating Google Redirect Virus on Wife's Computer text and attached is the attach zip with the two required files attach and ark txt any and all help will be greatly appreciated thanks in advance for your assistance scott eidson DDS scr text below DDS Ver - - - NTFSx Run by scott eidson at on Sun internet explorer Microsoft Windows XP Professional GMT - AV Webroot Internet Security Essentials Disabled Updated E C F- CCA- - -BDBC AD FW Webroot Internet Security Essentials Enabled Running Processes C Program Files Webroot Security Current Framework WRConsumerService exe C WINDOWS system svchost -k DcomLaunch svchost exe C WINDOWS System svchost exe -k netsvcs C Program Files Intel Wireless Bin EvtEng exe C Program Files Intel Wireless Bin S EvMon exe C Program Files Intel Wireless Bin WLKeeper exe svchost exe svchost exe C Program Files Cisco Cisco AnyConnect VPN Client vpnagent exe C WINDOWS system spoolsv exe svchost exe C Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Program Files Bonjour mDNSResponder exe C Program Files Common Files Creative Labs Shared Service CreativeLicensing exe C WINDOWS system CTsvcCDA exe C WINDOWS system svchost exe -k hpdevmgmt C WINDOWS system inetsrv inetinfo exe C Program Files Canon IJPLM IJPLMSVC EXE C Program Files Java jre bin jqs exe C Program Files Intel Wireless Bin RegSrvc exe C Program Files Microsoft Search Enhancement Pack SeaPort SeaPort exe C Program Files Dell Support Center bin sprtsvc exe C WINDOWS system stacsv exe C WINDOWS system svchost exe -k imgsvc c program files webroot security current plugins antimalware AEI exe C WINDOWS system SearchIndexer exe C WINDOWS Explorer EXE C Program Files Synaptics SynTP SynTPEnh exe C WINDOWS system igfxpers exe C WINDOWS System svchost exe -k HTTPFilter C Program Files Intel Wireless bin ZCfgSvc exe C WINDOWS system igfxsrvc exe C Program Files Dell Media Experience DMXLauncher exe C Program Files Dell QuickSet quickset exe C Program Files Creative SBAudigy Surround Mixer CTSysVol exe C WINDOWS system Rundll exe C Program Files Creative VoiceCenter AndreaVC exe C Program Files Common Files InstallShield UpdateService issch exe C Program Files Intel Wireless Bin Dot XCfg exe C WINDOWS System DLA DLACTRLW EXE C WINDOWS emmon exe C DOCUME TEMP LOCALS Temp clclean C Program Files HP HP Software Update HPWuSchd exe C Program Files Adobe Acrobat Acrobat Acrotray exe C Program Files SigmaTel C-Major Audio WDM stsystra exe C Program Files Canon MyPrinter BJMyPrt exe C Program Files Common Files Apple Mobile Device Support AppleSyncNotifier exe C Program Files iTunes iTunesHelper exe C Program Files Webroot Security Current Framework WRTray exe C Program Files NetWaiting netWaiting exe C Program Files DellSupport DSAgnt exe C Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exe C WINDOWS system ctfmon exe C Program Files Online Backup OnlineBackup exe C Program Files Siber Systems AI RoboForm RoboTaskBarIcon exe C Program Files Toshiba Bluetooth Toshiba Stack TosBtMng exe C Program Files Common Files Macrovision Shared FLEXnet Publisher FNPLicensingService exe C Program Files Digital Line Detect DLG exe C Program Files HP Digital Imaging bin hpqtra exe C Program Files iPod bin iPodService exe C Program Files PFU ScanSnap Driver PfuSsMon exe C Program Files Toshiba Bluetooth Toshiba Stack TosA dp exe C Program Files TechSmith Sna... Read more

A:Aggravating Google Redirect Virus on Wife's Computer

Hi again scott


Please subscribe to this thread to get immediate notification of replies (if you haven't already) as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

-------------------------------------------

Read through this entire procedure and if you have any questions, please ask them before you begin. Then either print out, or copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

--------------------------------------------

I am sorry to tell you that one or more of the identified infections is a backdoor trojan / rootkit .

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation. Please refer to Microsoft's Online Safety article for tips on creating a strong password.

Do not change passwords or do any transactions from the infected computer until it has been cleaned.

-------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper at this forum.

-------------------------------------------

Also, please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

======================================

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

A guide and tutorial on using ComboFix

**Note: It is important that it is saved directly to your desktop**

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you are unsure of how to do it, please read here and/or here.

Please include the C:\ComboFix.txt in your next reply for further review. But make sure you have re-enabled your anti virus and anti malware programs before you reply.

http://www.techsupportforum.com/forums/f284/aggravating-google-redirect-virus-on-wifes-computer-559705.html
Relevancy 49.02%

My wife and I share the same computer. We have separate user accounts. When we right click on a music file on her side it gives us an error message saying that " Windows Explorer has encountered a problem and needs to shut down ". Also if we highlight a file and click on a menu item it does the same thing. I have Winamp set up as the default music file program. It doesn't do this with other file types and it works fine on my side.

I recently re-setup all the software on our system and it has had this problem since I did this. Her side is set up with administrator rights also.
 

https://forums.techguy.org/threads/music-files-wont-work-on-my-wifes-side-of-the-computer.324460/
Relevancy 48.59%

I was writing something and was mentioning idiots and my being one and I noticed that in the list of files in my emisoft firewall the dds I downloaded and tried to run says DDS doesn't do squat Which any fool knows a cell phone is like an android and and android is just a small version of a PC So although I may be a good legal theorist and an able logician with words I'm terrible at fixing computers But I know about certain things when I see them because my eyes don't lie But I need to run DDS and seem to have someone tagging along and need to fix that problem as well as the one's I caused by foolishly running combofix which found a whole mess of malware and I've known about the other idiot for a long time But this is my wife's computer and no matter who the idiot is she doesn't deserve people coming on this computer to spy on me Or to come onto if for any reason We do live here Which I've begged her to let me hire someone to fix this computer for some time but I only have late evenings to work on it and need some help getting a number of problems fixed Including what combofix found And the comment on the dds file I downloaded which I can't seem to run Can anyone help

A:Help me witha person tagging along on my wife's computer not wanted in our home

Ok I ran dds by trusting it but while I was doing that another process started that tried to run some Linux and old firewall apps that downloaded. The firewalls I have used on here but the other stuff that was created in a process named DDS.cmd I have blocked. But the is the log file. This is quite dangerous as I don't know what else he might do. 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17126
Run by Joy at 17:23:56 on 2014-06-27
#Option Extended Search is enabled.
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3479.1374 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
FW: Online Armor Firewall *Enabled* {BD3F5FCA-866B-1E2E-0A68-58900A751EA1}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Online Armor\OAcat.exe
C:\Program Files (x86)\Online Armor\oasrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_state.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
C:\Windows\system32\CISVC.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Windows\system32\mqsvc.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
C:\Program Files (x86)\Secunia\PSI\PSIA.exe
C:\Windows\System32\snmp.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Google\Update\1.3.24.15\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.24.15\GoogleCrashHandler64.exe
C:\Program Files (x86)\Online Armor\oaui.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Online Armor\OAhlp.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWow64\perfhost.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BDExtHost.exe
C:\Program Files (x86)\Microsoft\BingD... Read more

http://www.bleepingcomputer.com/forums/t/539238/help-me-witha-person-tagging-along-on-my-wifes-computer-not-wanted-in-our-home/
Relevancy 48.59%

Hi guys Since you did such a great job with my computer we'll see what you can with the wife's We ran a virus scan couple of spyware softwares Ad-Aware and Spybot Search Destroy and have installed Zone Alarm to replace Microsoft Firewall We also downloaded HJT and here's the log Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe AOL and Computer: Disconnects Performance/Constant Internet Wife's Slow C WINDOWS system Wife's Computer: Slow Performance/Constant Internet and AOL Disconnects services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C Program Files Common Files AOL ACS AOLAcsd exe C Program Files Common Files AOL TopSpeed aoltsmon exe C WINDOWS System svchost exe C Program Files Common Files Real Update OB realsched exe C WINDOWS kdx KHost exe C Program Files Common Files AOL ee AOLSoftware exe C Program Files Adobe Photoshop Album Starter Edition Apps apdproxy exe C Program Files MUSICMATCH MUSICMATCH Jukebox mm tray exe C WINDOWS wanmpsvc exe C Program Files MUSICMATCH MUSICMATCH Jukebox mmtask exe C WINDOWS LTMSG exe C Program Files Java jre bin jusched exe C PROGRA WALGRE WALGRE data Xtras mssysmgr exe c program files common files aol ee services antiSpywareApp ver AOLSP Scheduler exe C WINDOWS system ntvdm exe C PROGRA Symantec LiveUpdate ALUSchedulerSvc exe C Program Files Symantec AntiVirus DefWatch exe C Program Files Common Files Symantec Shared ccSetMgr exe C Program Files Symantec AntiVirus Rtvscan exe C Program Files Common Files Symantec Shared ccEvtMgr exe C Program Files Common Files Symantec Shared SPBBC SPBBCSvc exe C Program Files Common Files Symantec Shared ccApp exe C Program Files Symantec AntiVirus vptray exe C Program Files Symantec AntiVirus vpc exe C WINDOWS system wscntfy exe C WINDOWS system ZoneLabs vsmon exe C PROGRA ZONELA ZONEAL zlclient exe C Program Files Internet Explorer iexplore exe C HJT HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http us hpwis com R - HKCU Software Microsoft Internet Explorer Main Default Search URL http srch-us hpwis com R - HKCU Software Microsoft Internet Explorer Main Search Page http red clientapps yahoo com cust www yahoo com R - HKCU Software Microsoft Internet Explorer Main Start Page http www officialhomepage org R - HKLM Software Microsoft Internet Explorer Main Default Page URL http us hpwis com R - HKLM Software Microsoft Internet Explorer Main Default Search URL http srch-us hpwis com R - HKLM Software Microsoft Internet Explorer Main Search Bar http srch-us hpwis com R - HKLM Software Microsoft Internet Explorer Main Search Page http srch-us hpwis com R - HKLM Software Microsoft Internet Explorer Main Start Page http us hpwis com R - HKLM Software Microsoft Internet Explorer Search SearchAssistant http srch-us hpwis com R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch http srch-us hpwis com R - HKCU Software Microsoft Internet Explorer SearchURL Default http red clientapps yahoo com cust www yahoo com R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride localhost R - URLSearchHook AOLTBSearch Class - EA - - DB- F -D CA FB C D - C Program Files AOL AOL Toolbar aoltb dll O - BHO Yahoo Toolbar Helper - D -C F - EFB- B - ECA - C Program Files Yahoo Companion Installs cpn yt dll O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO no name - - F - D - - D F - C Program Files Spybot - Search amp Destroy SDHelper dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO AOL Toolbar Launcher - C - CB - A -B F - EA C F - C Program Files AOL AOL Toolbar aoltb dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files goog... Read more

A:Wife's Computer: Slow Performance/Constant Internet and AOL Disconnects

Hello and welcome to TSF

I recommend you Subscribe to this thread so you are notified of any replies via email. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

There isn't much showing in your log, so we'll try a general cleaning and see what turns up.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Downloads(make sure to save these in a permanent location)
Cleanup!- Install it. You will use this later.

*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.

Ewido Anti-MalwareInstall Ewido Anti-Malware
Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.On the top of the main screen click Shield
Click the word active to change it to inactive
On the top of the main screen click Update.
Then click on Start Update. The update will start and a progress bar will show the updates being installed.
I also recommend changing the "Update interval" to something more reasonable like 12 hours.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

Next, please reboot your computer in SafeMode by doing the following:Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.

HijackThis!
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

Please remember to close all other windows, including browsers then click Fix checked.

Tools
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click on the "Temporary Files" and uncheck the box for "Scan drives for file matching" if it?s checked.
Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted. If prompted to reboot, click No.

Run Ewido with it's updated definitions:(...it's important that all windows must be closed) Click Scanner
Click on the Scan tab
Click Complete System Scan to begin scanning.
When the scan is complete click Recommended Action and change it to Quarantine
Then click Apply all actions
Once finished, click the Save report button, then click Save Report As and save it to your desktop.

Reboot your system in Normal Mode.

Online Scans
Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
Click Scan Now
Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer If it finds any malware, it will offer you a report.
Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan

In your next post please include:Panda Ac... Read more

http://www.techsupportforum.com/forums/f284/wifes-computer-slow-performance-constant-internet-and-aol-disconnects-108871.html
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Tech Support Guy System Info Utility version OS Version Microsoft Windows Home Premium Service Pack bit Processor AMD A - APU with Radeon tm HD Graphics AMD Family Model Stepping Processor Count RAM Mb Graphics Card AMD Radeon HD D Mb Hard Drives C Total - MB Free - MB H Total - MB Free - MB I Total - MB Free - MB Motherboard Gateway SX Antivirus Norton Internet Security Updated and Enabled This is my wife s computer She plays online games and downloads others so I m not sure of exactly all the software she has installed Despite my cautions I ve had to occasionally remove a Reboots Driver Install Periodically Computer Wife's Can't Print & toolbar or reset the homepage on Firefox I suspect she s downloaded from some questionable Wife's Computer Periodically Reboots & Can't Install Print Driver sites About a month or so ago she let me known after I discovered it for myself that she has Wife's Computer Periodically Reboots & Can't Install Print Driver been having a problem where she gets this message at random intervals quot Windows has encountered a critical error and will automatically close in one minute Please save your work quot In addition to Wife's Computer Periodically Reboots & Can't Install Print Driver NIS I have also run Malwarebytes scans and did an online scan with Eset They removed a few toolbars I didn t know were there and a couple of PUPs but found nothing major I also ran Windows System File Checker which found and fixed a bunch of corrupted files The error message and rebooting issue persists Also following a Windows update the system stopped recognizing the driver for our HP Photosmart C a printer I used HP s removal tool to get rid of all traces of the old driver I downloaded the latest driver only the driver from HP but it will not install I keep getting error message a file is missing It s a different file each time HP s FAQ solution was to install the complete software package even though I don t want all the extraneous programs bundled with it I did and the install failed again this time because of a problem with Windows firewall not being activated I turned off all of NIS security and still it s a no go I don t know whether the two problems are related I m still waiting for a response from HP that makes sense Thank you in advance for any assistance you can provide me Gerry nbsp

A:Wife's Computer Periodically Reboots & Can't Install Print Driver

https://forums.techguy.org/threads/wifes-computer-periodically-reboots-cant-install-print-driver.1141759/
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I have a reconditioned Acer Aspire 9301AWSMI laptop using Vista Home Premium and have somehow managed to disable the keyboard!!

Can anybody help this poor thick fingered plodder??

Answers in sentences that a 5 year old could understand.... sorry.. better make that 3 year old"
 

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I have an HP laptop pavillion g series with windows 7. There are two users on this computer . When user #1 logs in the keyboard will not work at all. It will not type in the any of the progams (e-mails, documents, search fields.)The touchpad is just fine and the pointer is there.

When User #2 logs in the keyboard works just fine. I'm sure it must be a setting but I can't find anything.

A:Disabled keyboard?

Just letting your viewers know that I found the problem and fixed it myself. It was in the "Ease of Access" menu under Keyboards and Filter keys.

http://www.sevenforums.com/hardware-devices/269756-disabled-keyboard.html
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Hi I am new here and seeking some advice I am having a problem with a Dell Optiplex Using a keyboard with a smart card reader When we first set it up everything was working fine but after one of the other admins did something the keyboard no longer works When I start up the computer the keyboard lights go Keyboard disabled? Help on and is operable during the POST but once windows xp starts the keyboard stops working Keyboard disabled? Help Now this is a problem because in order for us to log on we must hit CTRl ALT DELETE but we Keyboard disabled? Help can't even do that I'm thinking it's a driver issue but how can I get on to the computer to install the drivers I've tried a different type of keyboard without the card reader and still nothing Another thing is I can't change any settings in the BIOS because it has a password I've tried resetting the bios by removing the CMOS battery for over hours but that didn't help Please give me any advice you can to fix this Thanks Oh and the guy who messed it up can't be contacted either

A:Keyboard disabled? Help

Welcome to TSF....

One of the other admins did something..... Sounds like you have this setup at a place of employment.... I had something similar happen to me where I worked, the solution is to take your parts out and then take them home and put the regular keyboard back on the computer, or find the admion that re-did your computer and have him undo his settings. My solution was to contact my supervisor and let him know about the down time to my computer and that I can not perform my job adequately and he took care of it and the person responsible got canned.....

The only person who can undo this is the admin who knows the password .....

Working with children is always fun......

http://www.techsupportforum.com/forums/f10/keyboard-disabled-help-255539.html
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This BSOD happens while using Chrome to play Gardens of Time web based game, if the Gardens of Time page is not open BSOD will not occur. Even if game idle or on inactive tab BSOD will occur.
main board replaced, memory swapped, Quadro graphics card removed, using on board graphics - issue remains.

BSOD Dump info attached.

Thanks in advance.

A:Chrome causes BSOD 0x00000124 fault, (Wife's computer, Situation DIRE)

Todays BSOD crash info.

Left system running overnight with Chrome running and Gardens of Time tab as the active tab.

Updated NVIDIA drivers (clean install).

http://www.sevenforums.com/bsod-help-support/307238-chrome-causes-bsod-0x00000124-fault-wifes-computer-situation-dire.html
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Everything seems to be working fine except for the firewall which is disabled and i cant re-enable it back It started today when i woke up and found Mcafee detected consrv dll and desktop ini files C Windows assembly GAC Desktop ini and C Windows assembly GAC Desktop ini No redirects No Weird Processes etc I did some googling and i was scared to restart my comp since this could actually trigger sth and began a malwarebytes scan right away and i found a tool on the kaspersky site which removes TDSS named TDSSKiller and made a log it Firewall disabled Consrv.dll found didnt find anything and then i ran combofix thinking it would scan and clean but i saw no results I WILL NOT restart my comp unless instructed by someone here and i much appreciate the help and then i began a DDS scan here is the log DDS Ver - - - NTFSAMD Internet Explorer Run by Amr at on - - Microsoft Windows Home Premium GMT AV McAfee Anti-Virus and Anti-Spyware Disabled Updated - - EA -ABB - B EB SP Windows Defender Disabled Updated D DDC A- F- fae- E -DA C ACF SP McAfee Anti-Virus and Anti-Spyware Disabled Updated Consrv.dll found Firewall disabled D B - E- - - C A FW McAfee Firewall Enabled BE ED - A B- FFF- EC-B C Running Processes C windows system wininit exe C windows system lsm exe C windows system svchost exe -k DcomLaunch C windows system svchost exe -k RPCSS C windows system atiesrxx exe C windows System svchost exe -k LocalServiceNetworkRestricted C windows System svchost exe -k LocalSystemNetworkRestricted C windows system svchost exe -k netsvcs C windows system svchost exe -k LocalService C windows system svchost exe -k NetworkService C Windows System GFNEXSrv exe C windows system atieclxx exe C windows System spoolsv exe C windows system taskhost exe C windows system Dwm exe C Program Files x Common Files Adobe ARM armsvc exe C windows System svchost exe -k LocalServiceNoNetwork C windows system svchost exe -k LocalServiceAndNoImpersonation C Windows system mfevtps exe C windows system TODDSrv exe C Program Files TOSHIBA Power Saver TosCoSrv exe C Program Files x TuneUp Utilities TuneUpUtilitiesService exe C Program Files Common Files Microsoft Shared Windows Live WLIDSVC EXE C Program Files Common Files McAfee SystemCore mcshield exe C Program Files Common Files Microsoft Shared Windows Live WLIDSvcM exe C windows system wbem wmiprvse exe C Program Files Common Files McAfee SystemCore mfefire exe C Program Files TOSHIBA TECO TecoService exe C Program Files Common Files mcafee McSvcHost McSvHost exe C windows system wbem unsecapp exe C Program Files Realtek Audio HDA RAVCpl exe C Program Files SRS Labs SRS Control Panel SRSPanel exe C Program Files Synaptics SynTP SynTPEnh exe C Program Files TOSHIBA Power Saver TPwrMain exe C Program Files TOSHIBA TECO Teco exe C Program Files x Toshiba TEMPRO TemproTray exe C Program Files x TOSHIBA TOSHIBA Online Product Information TOPI exe C Program Files x TuneUp Utilities TuneUpUtilitiesApp exe C PROGRAM FILES SYNAPTICS SYNTP SYNTPHELPER EXE C Program Files x Panda USB Vaccine USBVaccine exe C Program Files x Windows Sidebar sidebar exe C Program Files TOSHIBA TOSHIBA Places Icon Utility TosDIMonitor exe C Program Files x Stardock ObjectDockPlus ObjectDock exe C Program Files mcafee com agent mcagent exe C Program Files x Intel Intel reg USB eXtensible Host Controller Driver Application iusb mon exe C Program Files x TOSHIBA TOSHIBA Service Station ToshibaServiceStation exe C Program Files x Malwarebytes Anti-Malware mbamgui exe C windows system SearchIndexer exe C Program Files x ATI Technologies ATI ACE Core-Static MOM exe C Program Files Windows Media Player wmpnetwk exe C Program Files x ATI Technologies ATI ACE Core-Static CCC exe C windows System svchost exe -k LocalServicePeerNet C Program Files x Stardock ObjectDockPlus Dock exe C Program Files x Stardock ObjectDockPlus ObjectDockTray exe C windows system wbem wmiprvse exe C Program Files x TOSHIBA TOSHIBA Service Station TMachInfo exe C windows Mi... Read more

A:Consrv.dll found Firewall disabled

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster. NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer. NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flash-drive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst64.exe and press EnterNote: Replace letter e with the drive letter of your flash drive.[*]The tool will start to run.[*]When the tool opens click Yes to disclaimer.[*]First Press the Scan button.[*]It will make a log (FRST.txt)[*]Second T... Read more

http://www.bleepingcomputer.com/forums/t/467668/consrvdll-found-firewall-disabled/
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Has anyone experienced this? Being stuck with an on-screen keyboard after opening up the chromebook R11. I wasn't in tablet mode. If I put it into tablet mode and come back out, the keyboard still is disabled and I'm forced to use the on-screen keyboard. To get out of this situation, I have to reboot. I have no problems when  I go  in and out of tablet or tent mode on purpose, I can use the keyboard when I exit out of these modes.   

A:My CB R11 keyboard gets disabled after sleep and s...

I'm having the same problem and this is the 2nd CB R11 I've had. Each lasted about a week before I was locked out of the keyboard. I was hoping there was a setting or something but it goes directly to touchscreen mode when I click a text field (cell, google doc, etc.).  Rebooting fixes it temporarily but that's a little inconvenient.

http://community.acer.com/t5/Chromebooks/My-CB-R11-keyboard-gets-disabled-after-sleep-and-stuck-with-on/td-p/405487/jump-to/first-unread-message
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After running combofix, it said a restart was required. When I restarted, my integrated laptop keyboard and touchpad no longer worked. I have attached the log file. I am running windows XP

A:ComboFix disabled my Keyboard

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433370 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
Please do this even if you have previously posted logs for us.If you were unable to produce the logs originally please try once more.If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system. If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available. Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.Thank you for your patience, and again sorry for the delay.*************************************************** We need to see some information about what is happening in your machine. Please perform the following scan again: Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results. Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE We also need a new log from the GMER anti-rootkit Scanner. Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step. Please first disable any CD emulation programs using the steps found in this topic: Why we request you disable CD Emulation when receiving Malware Removal Advice Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here: How to create a GME... Read more

http://www.bleepingcomputer.com/forums/t/433370/combofix-disabled-my-keyboard/
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Has anyone experienced this? Being stuck with an on-screen keyboard after opening up the chromebook R11. I wasn't in tablet mode. If I put it into tablet mode and come back out, the keyboard still is disabled and I'm forced to use the on-screen keyboard. To get out of this situation, I have to reboot. I have no problems when  I go  in and out of tablet or tent mode on purpose, I can use the keyboard when I exit out of these modes.   

A:My CB R11 keyboard gets disabled after sleep and s...

I'm having the same problem and this is the 2nd CB R11 I've had. Each lasted about a week before I was locked out of the keyboard. I was hoping there was a setting or something but it goes directly to touchscreen mode when I click a text field (cell, google doc, etc.).  Rebooting fixes it temporarily but that's a little inconvenient.

http://community.acer.com/t5/Chromebooks/My-CB-R11-keyboard-gets-disabled-after-sleep-and-stuck-with-on/td-p/405487
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I have windows 98 and XP on the same computer but when i start XP the mouse and keyboard dont work for some reason but they work on 98 i have scaned my system with 3 anti virus softwares and it has came up with nothing please help
 

A:Win Xp mouse and keyboard disabled

Can anyone help me
 

https://forums.techguy.org/threads/win-xp-mouse-and-keyboard-disabled.155708/
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Hi A virus has disabled my keyboard I am sure it is not a hardware problem as the keyword works if I interrupt the Windows start up by pressing F I can navigate and press enter etc However keyboard disabled Virus has the when Windows is started not a single key works on the keyboard My mouse works fine I have gone through all the steps in this thread http www bleepingcomputer com virus-removal remove-system-tool Virus has disabled the keyboard and the scans by Malawarebytes suggest that my computer has no virus infections and I replaced the Hosts file However the keyboard still does not work I have attached the attach file and pasted the DDS file below Would anyone be able to help with this issue It would be highly appreciated Thank you DDS Ver - - - NTFS AMD Internet Explorer BrowserJavaVersion Run by Carl-Martin Virus has disabled the keyboard at on - - Microsoft Windows Home Premium GMT - AV avast Antivirus Enabled Updated AD D Virus has disabled the keyboard -BA - C - - A AD B SP Windows Defender Disabled Updated D DDC A- F- fae- E -DA C ACF SP avast Antivirus Enabled Updated ACCC CA - C - C - B -AFE D E FW avast Antivirus Enabled F FC -F D- D E- A E- DA C EAF Running Processes C Windows system lsm exe C Windows system svchost exe -k DcomLaunch C Windows system nvvsvc exe C Windows system svchost exe -k RPCSS C Windows System svchost exe -k LocalServiceNetworkRestricted C Windows System svchost exe -k LocalSystemNetworkRestricted C Windows system svchost exe -k LocalService C Windows system svchost exe -k netsvcs C Windows system svchost exe -k NetworkService C Program Files AVAST Software Avast AvastSvc exe C Windows system nvvsvc exe C Windows system Dwm exe C Windows Explorer EXE C Windows System spoolsv exe C Windows system svchost exe -k LocalServiceNoNetwork C Program Files AVAST Software Avast afwServ exe C Program Files x Analog Devices SoundMAX SoundMAX exe C Windows WindowsMobile wmdc exe C Windows system taskhost exe C Program Files x Analog Devices Core smax pnp exe C Program Files x dcmsvc dcmsvc exe C Program Files ASUS CPU Level Up CpuLevelUp exe C Program Files AVAST Software Avast avastui exe C Program Files x iTunes iTunesHelper exe C Program Files x Common Files Adobe ARM armsvc exe C Windows system AEADISRV EXE C Program Files x Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Windows system taskeng exe C Program Files x ASUS AsSysCtrlService AsSysCtrlService exe C Program Files Bonjour mDNSResponder exe C Windows system taskeng exe C Program Files x Malwarebytes Anti-Malware mbamscheduler exe C Program Files x ASUS AI Direct Link AsCmd exe C Program Files ASUS Six Engine SixEngine exe C Program Files x Malwarebytes Anti-Malware mbamservice exe C Program Files x ASUS AI Direct Link AsShare exe C Program Files x Common Files Nero Nero BackItUp NBService exe C Program Files x Microsoft Search Enhancement Pack SeaPort SeaPort exe C Program Files x Malwarebytes Anti-Malware mbam exe C Windows SysWOW nvSCPAPISvr exe C Windows system svchost exe -k imgsvc C Program Files Common Files Microsoft Shared Windows Live WLIDSVC EXE C Program Files Common Files Microsoft Shared Windows Live WLIDSvcM exe C Windows system wbem unsecapp exe C Windows system wbem wmiprvse exe C Program Files AVAST Software Avast ng vbox AvastVBoxSVC exe C Program Files iPod bin iPodService exe C Program Files AVAST Software Avast ng ngservice exe C Windows system svchost exe -k WindowsMobile C Windows system SearchIndexer exe C Windows system svchost exe -k NetworkServiceNetworkRestricted C Windows system SearchProtocolHost exe C Windows system SearchFilterHost exe C Windows system svchost exe -k LocalServiceAndNoImpersonation C Program Files Windows Media Player wmpnetwk exe C Windows System svchost exe -k LocalServicePeerNet C Windows system wbem wmiprvse exe C Windows system svchost exe -k SDRSVC C Windows system taskeng exe C Windows system sppsvc exe C Windows System svchost exe -k secsvcs C Windows System csc... Read more

A:Virus has disabled the keyboard

Hey my friend. Please download FRST (by Farbar) from the link below and save it to your Desktop.Download Mirror #1If you are unsure whether you have 32-Bit or 64-Bit Windows, see hereDisable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)When the disclaimer appears, click Yes.Click Scan to start FRST.When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

http://www.bleepingcomputer.com/forums/t/562478/virus-has-disabled-the-keyboard/
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On boot-up, my HP ENVY 15x360 PC's keyboard is sometimes (not always) 'dead'.  I am unable to type in my password to logon to windows 10.  Restarting has always resolved the issue.  The mouse works, and the passwor field accepts the cursor.What's going on?HP ENVY 15x360 PCProduct number: J9H90UA#ABAWindows 10 Home 64 bitIntel(r) Core(TM) i7-5500U CPU @2.4GHzMemory: 12GBSystem Board 2342 07.0ASystem BIOS: F.26 

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/disabled-keyboard-on-startup/td-p/5835688
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Hi,

I have been recently getting the google redirect virus and have been using malware bytes to remove it. It seemed fine until I recently got a security update which I knew was a virus that said your computer has been infected and AV12 was running and finding all kinds of virus. I tried to immediatly run malware bytes but my screen became disabled. I then tried to reboot the computer but everytime I get to a screen, it says keyboard disabled in white letters in the top left and I cannot enter my username or password. I tried starting up in safe mode but this happens again. I am running windows xp and it is a HP notebook. I use this also for work so i am not sure where I could have contacted this because I am extremely careful with it. Does anyone have any suggestions?'
Thanks, Mike

A:AV12 keyboard disabled

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/427457 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
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http://www.bleepingcomputer.com/forums/t/427457/av12-keyboard-disabled/
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Hi- Thanks for any help Sorry if you've already read this in the driver support We have a dell using Windows Xp I think pack It was donated so unfortunately no original software info or discs Yesterday afternoon our keyboard amp mouse stopped working I am able to hit f and navigate through the safe mode commands using the keyboard but as soon as Windows XP starts up I am dead in the water A friend suggested that the driver is either disabled or deleted No warnings popped up and nobody is confessing to doing something weird to the computer it mouse disabled & Keyboard simply stops responding and I'm stuck at the ctrl-alt-del lock screen Is there a way to halt windows from starting up in order to find out what the Keyboard & mouse disabled deal is What if the driver has been deleted Is all lost Keyboard mouse use ps plugs not usb Unfortunately I'm the most tech-savvy here which is not at all so please give any advise as if you were speaking to a small child Trying not to panic--Thanks again for any help

http://www.techsupportforum.com/forums/f10/keyboard-and-mouse-disabled-471105.html
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I installed a new operating system (WinXP-SP2) and motherboard in a Compaq Presario 1800 notebook, and now it halts during POST with a 0211 Keyboard Error and a Save To Disk Not Found error. I have options to continue boot with F1 or enter Setup with F10. When I choose F10, it enters Setup, but I cannot access or change any of the settings. The keyboard is inactive except for the Function keys, and the Enter key appears to be disabled. When I choose F1, Windows continues to boot normally, but the only way I can enter text is to connect an external keyboard. I have tried two keyboards, so I don't think it is a keyboard hardware issue.

Any suggestions as to where my problem may be? Thanks. Ron
 

A:keyboard keys disabled

This turned out to be a motherboard issue. Sorry for the delay in response. This post is now closed.
 

https://forums.techguy.org/threads/keyboard-keys-disabled.669021/
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This morning my keyboard on my Vista Home Prem. wouldn't work. I replaced it with another USB keyboard, and then a new PS-2 KB...Still nothing. At that point I discovered none of my icons worked (mouse still works). Any icon, either on the desktop or in the control panel, when clicked doesn't bring up the program. What happens is, the window, showing the path, target, etc. pops up. After a second or two, the info in the target window is erased, and.NVM is inserted into that space.
I'm using Trend anti-virus, updated every time I turn on the computer, and scanned twice aweek. I've Googled and searched the virus databases, and can't come up with anything.
Can someone point me in the right direction
Dayn

http://www.techsupportforum.com/forums/f217/keyboard-and-icons-disabled-288985.html
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Hey I just purchased a manufacturer refurbished Toshiba laptop with Windows on it On initial startup and set up everything was looking Keyboard Disabled AND mousepad? fine I could type and move the Disabled Keyboard AND mousepad? mouse around Before the login screen though the computer started describing things through audio and selecting things randomly on the screen I didn't understand and just used enter and the arrow buttons to proceed I think I accidentally turned off my mousepad and keyboard though or toggled multiple things badly On the login screen I cannot type or see my mouse but it shows things typing much more than I actually do and occasionally it will go to the screen saver and back to the login screen There is also a bar on the side that pops up with a screen sharing selection I can tell the keyboard isn't working because the capslock does not light up when I press it Does anyone have any idea what I did or how to fix it Thanks

http://www.eightforums.com/drivers-hardware/75682-disabled-keyboard-mousepad.html
Relevancy 47.73%

Hey I just purchased a manufacturer refurbished AND Keyboard mousepad? Disabled Toshiba laptop with Windows on it On initial startup and set up everything was looking fine I could type and move the mouse around Before the login screen though the computer started describing things through audio and selecting things randomly on the screen I didn't understand and just used enter and the arrow buttons to proceed I think I accidentally turned Disabled Keyboard AND mousepad? off my mousepad and keyboard though or toggled multiple things badly On the login screen I cannot type or see my mouse but Disabled Keyboard AND mousepad? it shows things typing much more than I actually do and occasionally it will go to the screen saver and back to the login screen There is also a bar on the side that pops up with a screen sharing selection I can tell the keyboard isn't working because the capslock does not light up when I press it Does anyone have any idea what I did or how to fix it Thanks

http://www.eightforums.com/general-support/75682-disabled-keyboard-mousepad.html