Windows Support Forum

Need assistance with burning DVD's

Q: Need assistance with burning DVD's

I have a computer that was put together. I have a LG Internal Super Multi DVD Rewriter that should burn dvd's! Recently i've been trying to burn some movies onto them so i can watch them on tv. I'm using Memorex 16x 4.7gb DVD-R and i've used like two or three different burning programs but im not sure if its the discs, disc drive, or burning programs. So far i've used ImgBurn and Windows Media Player but neither of them worked on my xbox nor DVD Player.

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Preferred Solution: Need assistance with burning DVD's

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A: Need assistance with burning DVD's

Hi Jo you could try one of these of the list on this page.
http://www.techmixer.com/free-windows-cd-dvd-burner-software-list-download/

http://www.techspot.com/community/topics/need-assistance-with-burning-dvds.159363/
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Ive got a Sony 16x dvd rw and it works fine.

Ive got on my hdd a few video clips that i burned to dvd+r 16x in under 6 mins or so but as 'data' but the same clips burned as a 'dvd' in nero 6 is taking apparantly over 10 hours to do. In fact one dvd burning session was going to take 13 hours.

Before burning it asked if i wanted to convert the code from ntsc or something to pal or vice versa due to one version having more than the other.

What can i do to remove this problem. i thought you could burn dvd films to a dvd disc from hdd in around 20 mins tops? Please help on this.

What gives???

Cheers

Stuck
 

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I bought a Dell Inspiron laptop new in Italy in the close burning the and keeps DVDs drive the fails windows burning spinnin When but December from a major computer store The computer came installed with Windows Home Premium Italian and I have installed on it an original version of Microsoft Office When burning DVDs the windows close and the burning fails but the drive keeps spinnin XP Professional Edition English The CD-ROM unit is a Matsushita DVD -RW UJ Since I bought the computer I have sometimes had difficulty burning DVDs with the When burning DVDs the windows close and the burning fails but the drive keeps spinnin built-in Windows burner function that I access from Explorer Often in the past I have ended up with partially written DVDs Nevertheless by using high-quality DVDs I have been able to burn DVDs successfully most of the time using the Windows utility I last used the utility successfully a couple of months ago when I burned a couple of DVDs to backup some photos Since yesterday I have been trying to backup my most important files onto DVDs The attempt has failed in every case First I copy about GB of files from drive C onto drive D in Explorer These are several hundred files divided into three different directories consisting mostly of PDF Word Excel and JPG files some of them with names in foreign scripts like Cyrillic Japanese or Chinese Then I insert a new DVD either Verbatim or TDK and attempt to master the DVD by selecting the option write to disk from the Explorer menu whether from When burning DVDs the windows close and the burning fails but the drive keeps spinnin the menus at the top of the screen or by right-clicking on drive D in the lefthand pane of the screen A window pops up asking me for the name of the disk whether I want it to be flash or one-time only and the recording speed x x x etc Once I click continue to start burning the DVD a window pops up to tell me that Windows is making an image of the disk and then the window tells me that it has begun mastering the disk giving me a countdown of how many minutes are left minutes to minutes depending on the speed I choose But no matter what name I give to the disk and what recording speed I pick after - seconds the popup window and the Explorer window both suddenly close and the DVD unit s writing light goes out but the DVD unit continues to whir at high speed forever Here are the results I got yesterday with separate DVDs On the first DVD I used Windows s burn utility on a Verbatim DVD and I ended up with files burned onto the DVD making it unusable On the second try I used some simple burn software that I had used before Roxio Burn on a TDK DVD and ended up with files burned onto the disk but from different folders than the files burned by Windows On my third attempt after going offline shutting down my antivirus software AVG and using Task Manager to shut down processes from that other burn software Roxio Burn I used Windows s burn utility again on a TDK DVD and ended up with the identical files that had I ended up with the first time though this time I had chosen a lower writing speed In all three of these attempts the DVD unit continued to whir after the windows had closed until such time as I ejected the disk manually When I first encountered this problem yesterday I thought the problem might be caused by my antivirus software AVG Free Edition interfering with the writing process because after one particular automatic update by AVG about two months ago I began having problems with AVG blocking Skype and placing some of my Nokia cell phone software in quarantine But by disabling the HIPS element of AVG I was able to resolve those problems several weeks ago and begin using Skype successfully again But just to be sure today I disinstalled AVG completely and installed Microsoft Security Essentials Because I had read in a forum online that Windows might have conflicts with other burning software that was also installed today I also disinstalled the o... Read more

A:When burning DVDs the windows close and the burning fails but the drive keeps spinnin

My guess would be theres something wrong with the dvd drive.I also have the same computer.Either the laser in it is shot or needs cleaned or the whole drive has failed.
 

https://forums.techguy.org/threads/when-burning-dvds-the-windows-close-and-the-burning-fails-but-the-drive-keeps-spinnin.1027134/
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Nero Burning ROM crashed during burning and now my DVD drive is unusable. I cannot open the drive, I cannot shut down the computer because it says "Waiting for DVD Drive D:" and the drive runs like it is still burning despite the program doing the burning is no longer open. It isn't even in any process. What can I do to make the drive stop?

A:Nero Burning ROM crashing caused perpetual burning from DVD Drive

Go to Task Manager...shut the system down from there.
 
Turn system off....hard shutdown if necessary...disconnect the optical drive.
 
Sounds to me like it's a hardware problem moreso than a software problem if you cannot manually open the drive.
 
Louis

http://www.bleepingcomputer.com/forums/t/601018/nero-burning-rom-crashing-caused-perpetual-burning-from-dvd-drive/
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some nero burning user veteran??problem burning cdr ,dvdrs.i cant burn a cdr.with windows media player is posible.also i use clone dvd with sucess. with nero is posible to erase a cdr-w.the problem is i cant record a cdr.when it comes to 3% to 8% the program tell "the burn failed"some advice?thanks for the attention
 

A:some nero burning user veteran??problem burning...

I am a "Nero Veteran", war veteran, etc.. etc.. The reason your having problems is simple. Some discs cannot be copied, as they may be copy protected or contain errors. If you are unsure if your disc can be copied,
run a trial in the "simulation" mode. Click on "More" at the bottom of the page and select "Simulation".
 

https://forums.techguy.org/threads/some-nero-burning-user-veteran-problem-burning.234868/
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When I burn cd/dvds with Windows 7 built in burning software and windows media player all my burns are successful. When I try to use Nero, CD Burner XP or imgburn, it fails. My computer is plenty fast enough(2.8ghz, 4gb ddr2, 250gb sata hd) and I tried reinstalling windows 7 without nero or deamon tools and tested with CD Burner XP, it still failed. I am using Sony blank CD's and also tried a few other name brand. I am burning at the lowest speeds. I purchased a brand new dvd burner and the firmware is up to date. The error I am getting is "Could not write to Disc". It fails randomly anywhere from 3%-30%. Any ideas? Again, windows 7 native burning works fine but other software does not. Same pc, same blanks, same burner, same hardware just different software. Any Ideas at all?

A:Windows 7 Native Burning OK, other burning apps NOT OK

Chipset driver?

http://www.sevenforums.com/software/29663-windows-7-native-burning-ok-other-burning-apps-not-ok.html
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Hi

I would be gratefull for help, just a week or two my inside and outside (USB) recorders started to work extremly slow.
Using Nero 14 i can see the real recording speed 800 - 1 500 kB/s when using 16x (22 160 kB/S). My usb samsung blu-ray recorder also work very slow - data fo 25 Gb disc takes about 4 hours.
It is a new machine, 16 Gb RAM, 3770K on board so it is a fast one but recording...
I tried deinstaling IDE i decice manager.
I tried Ashampoo, CDburnerXP - all the same.
During recording HDD 0 (c shows 1% usage.
No software in background - just Kaspersky

DVD and Blu-ray have no errors - veryfication ok, surface test also - only very slow.
Tested media: TDK, Sony, Panasonic (all 16x for dvd and 6x for blu-ray)

Please help

A:DVD-R burning more then 1 hour! Super slow Burning DVD-R

Look in Device Manager. Right click on the burners and see if DMA is enabled. Usually when super slow kicks in it's because somehow this setting gets changed to disabled.

Turn Direct Memory Access (DMA) on or off - Microsoft Windows Help

The instructions are for Windows 7 but once you get to Device Manager I'd bet it's the same.

In W8 the quick way to Device Manager is hit Winkey-x then m.

http://www.eightforums.com/performance-maintenance/37343-dvd-r-burning-more-then-1-hour-super-slow-burning-dvd-r.html
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Bottom left corner of Spectre x360 is BURNING HOT !!! There are many other messages on this forum describing the same problem but HP SUPPORT IS NOT ANSWERING THE QUESTION !!! HP SUPPORT, PLEASE DO NOT JUST POST A BOILER-PLATE PRE-WRITTEN ANSWER TO THIS. In other messages on this forum, multiple replacements of Spectre x360 ALL HAD THE SAME PROBLEM. Is HP going to fix the problem and do a recall, or what? How do we know that HP is aware of and working on this problem?

A:BURNING HOT Spectre x360 BURNING HOT

@ImTheMom?
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/BURNING-HOT-Spectre-x360-BURNING-HOT/td-p/5258144
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I have a Compaq Presario SR5710Y with AMD Athalon x2 4450e dual core processors, 3gb memory and 350gb hard drive. My CD-DVD burner is (this is what it says in device manager)
ATAPI DVD A DH16A6L-C SCSI cd rom device.
I have been burning my dvds with convert x to dvd with no problems up until this . Every time I go to burn a DVD it will convert but when it burns it is taking so long (I usually burn at 6x) I did a speed test and it said it was burning at .05%. It would probably take 5 hours to burn a normal movie,Anyone know why this may be happening? Thanks in advance
 

A:My dvd burner has slowed was burning at 6x now burning at .05%

If you are converting to a format readable by a dvd player they burner will burn very slowly depending on the source file. Now does you cpu max out when burning?
 

http://www.techspot.com/community/topics/my-dvd-burner-has-slowed-was-burning-at-6x-now-burning-at-05.125659/
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Have been burning CDs through Windows Media Player forever; no problems. Suddenly, when I choose 'Burn CD', nothing happens. No error messages.

BUT, when I choose a previous playlist to burn, it works. The non-burn problem seems limited to only recently downloaded music playlists. These same playlists do play on my computer, so they're obviously recorded and working.

Thoughts??

Susan
 

https://forums.techguy.org/threads/cd-burning-some-playlists-arent-burning.439565/
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My OS is windows xp home SP my system is Gateway Select with GH AMD Athlon processor MB RAM GB hard drive with GB free NEC DV- A DVD CD ROM internal drive and IDE CD R RW x x internal drive When I write on a CD using xp s built in Cd writing utility I CD burning Wxp's cd burning with utility builtin cannot read the newly written data in the RW drive but can read it in the DVD drive and can also read it in the CD RW drive after I reboot the computer Another inexplainable feature is that when I look at the properties of a CD that has been written in the RW drove in Windows explorer used space shown is only the space used by files in the root directory and not by all the files I have two questions Is this inability to read newly written data in the RW drive without rebooting the computer a feature of Windows XP or of the CD writing utility CD burning with Wxp's builtin cd burning utility that is built in the OS If it is a feature of the OS is there a fix that would enable the data to be read after being written without a reboot Does Easy Media Creator Basic CD burning with Wxp's builtin cd burning utility by Roxio have a feature that enables newly written data to be read without reboot Thanks Preet nbsp

A:CD burning with Wxp's builtin cd burning utility

i use roxio cd creater 5 and yes it reads the disk without reboot - even though i have xp on a few machines with cdrw never used the built in facility
 

https://forums.techguy.org/threads/cd-burning-with-wxps-builtin-cd-burning-utility.401978/
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Ok, i'm new to this CD Burning. I have Nero Express, and i'm having a little problem with it.

I've copied an Audio CD to a CD-R, and it plays fine, but there are still space on it, and i wanted to put a MP3 (it converts to CDA really nice also) together with the already burned tracks, but i can't. Everytime i put the same CD, i get the folloqing message:

"This midia cannot be recorded
Please Insert another midia."

(Sorry if it's not right, cuz i translated from portuguese)

Can i do what i want?? How??

Sorry if it is hard to understand, it is hard to explain.

Thank you
 

A:Audio CD Burning with Nero Burning Rom

You cannot append any audio files to an disc that has been completed. Once a disc is completed it cannot access the remaining space. Especially with Nero Express. Once a disc is burned it is "closed (finalized)."

This is just a simple explanation.

I believe Roxio's Easy cd creator lets you add files to your disc as long as you don't "finalize" it. Until you finalize it you will not be able to listen to the music.
 

https://forums.techguy.org/threads/audio-cd-burning-with-nero-burning-rom.155018/
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I am running Windows 98SE.
I download from Kazaa V2.1
About three weeks ago I had to reinstall Windows.
Since then I am not able to burn anything from Kazaa.
In the past I had no problems burning anything from Kazaa.
I can burn from CD to CD.
It goes through the motion of burning, it shows up that there are tracks on the disc, but when I play it back - there is no sound.

I burned an entire music CD and replayed it with no problems. Is it Kazaa or something else. Are there properties I should be checking... HELP!!!!!
 

https://forums.techguy.org/threads/solved-burning-is-burning-me-up.130939/
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I used my 3rd CD Burner and I put my music files onto the CD-RW. Everytime I finish the disc is ejected and CD Writing Wizard comes on and says I have to finish writing the disc. I put the disc back in and it says it doesn't have enough free space when it does! I see the files inside the CD-RW and I can play it but I have to change them into Windows Media Files. I plays fine too! But when I put it in a BoomBox it keeps saying no disc! I have no idea what's going on!
Richard
 

A:Solved: Burning, Burning, Nothing!

It sounds to me as if you put too many files on the disk and there was not enough room for it to complete the lead out etc remove a couple of files and see if it completes ok ....
 

https://forums.techguy.org/threads/solved-burning-burning-nothing.337148/
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Hi,
I am running Windows XP Professional.
I have just started getting problems burning DVD's. I have the same problem with Clone DVD2 and also DVD Shrink 3.2.
While copying it can freeze anywhere between 9% and 50%.
I have actually burnt two or three discs but then the fault returns.
Up until now it has been fine.
Any ideas?
Thank you in advance.
Mark.
 

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Hi to all,
Here's a strange one, I've just re-formatted my hard drive and re-installed xp ( not the first time, I prefer this to restore ) anyway I've tried to burn three music disc's using new blank cd-r's. I go through all the motions ( using nero 5.5 ) I do my compilation as normal, hit burn and nero " burns " the disc. When I try and play the disk on my walkman I can skip through the track numbers but get no sound. When I check it out on my pc in my computer it says Free space 0 bytes, Total size 0 bytes. I am sure this is not a hardware problem so what else could it be ?

I've been recording sucessfully with the same set up and software in the past, any suggestions welcome and appreciated.

TIA
 

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A:I need some assistance please

bump for fear of getting lost in the shuffle

http://www.techsupportforum.com/forums/f284/i-need-some-assistance-please-162895.html
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So recently there was a game I wanted to play that involved me downloading and installing Microsoft Visual C Redistributable Package x Upon running the exe after downloading it the installer freezes and just spins and I get a Installer stopped prematurely message Now I will let you know here also that when I run ANYTHING that involves Windows Installer on my PC my disk usage hits immediately And I also have to kill the Diagnostic Policy Service the need assistance. your I moment my PC turns on or that too will cause Disk I can't Windows Update at all When I click Windows Update the window just freezes with the little spinning icon http prntscr com b vkl Here is a photo of my disk currently I killed the diagnostic policy service when it booted up But now the service isn't disk thrashing That only I need your assistance. seems to happen when I first boot Then I kill it and it comes back more calm But my main problem here is the installs involving Windows I can't install updates I can't install the service package that my game needs to start http prntscr com b zsx This is the message that I get when trying to play my game That I must install the C pack for but won't work because it's installed by windows and windows installer always never responds on my pc This computer is a bit Windows Toshiba Satellite C D - GB RAM Things I can't do I can't recover windows I get this Could not find Recovery Enviroment I did it twice already then one night my dog unplugs the PC and I fell asleep and it died while recovering Ever since then it says Could not find Recovery Enviroment No my PC didn't come with any recovery media I have no flash drive with any back ups Am I screwed or what Thanks

http://www.bleepingcomputer.com/forums/t/588758/i-need-your-assistance/
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I am using windows 2000 server and recently i set an password for administrator and after few days when i press ctrl+alt+del while running windows the task manager option is greyed out it is like disabled. If anyone had encountered this problem please help me out in this regard.

Regards OMER.
 

A:need assistance

I wonder, are you logged on as administrator?
 

https://forums.techguy.org/threads/need-assistance.390849/
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Good Evening First let me say I have moderate experience working with computers and restoring them I have come across this problem with my wife s laptop Averatec AMD Athlon Ghz Gig RAM I suspected she was virused I have Trend Micro Internet Security loaded I have run the virus removal tool in Safe Mode half way through it completely shuts down I have tried this procedure times same result I ensured that the power Assistance Need Gun or settings were set to allow plenty of time for this procedure to run before typical shut down I decided to reformat with a new version of Windows XP Home with SP half way through installation it shuts down again I ve tried this times as well I can leave the laptop Need Assistance or Gun on for normal operation and it does not shut down I m considering replacing the hard drive and install Windows XP on it Any ideas what might be causing the issue I can t get a scan log to submit because it never finishes This is a first one on me

A:Need Assistance or Gun

It might be overheating. Try blowing out all the vents with compressed air.

http://www.bleepingcomputer.com/forums/t/239093/need-assistance-or-gun/
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Hello. First time poster here. I apologize if this info has already been answered; I have not been able to find it. I am attempting to fix an issue with MSN running on a Vista Home Premium laptop. When the issue was presented to me, MSN would crash whenever a user would try to launch the program, ie; double click MSN, immediate "MSN has stopped working" window. I have been attempting to re-install MSN, but the error I am coming across now is that once the user login info is entered, MSN states that no internet connection can be detected, or that the MSN server may be down. I have my doubts that it is the latter.

I hope this is enough information. If it is not, please say so and I will attempt to recover whatever is needed to fully solve this problem.

Thank you for your time and info in advance!

A:Assistance with MSN

Welcome to the forum.

First, I need you to confirm that the laptop PC can connect to the Internet.

Once you have done that please provide as much other information as you can regarding how this is achieved.

i.e. Wireless or wire connected networking & are there any user restrictions applied to the laptop
(Business Vista or company user restrictions, etc. etc.)

OK?

http://www.vistax64.com/software/292092-assistance-msn.html
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http://www.techsupportforum.com/forums/f284/looking-for-some-assistance-248552.html
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HI I am a noob here so if this does not get posted or replied please let me know what I can do to Assistance Need Please get an answer to my question So here it is I have installed Windows XP Pro into my friend s computer they did not know the product key and I couldn t find the product key on the puter until today The days is up and now the Activate window comes up after logging in Guess what the product key is for Home Edition Now my friend has put files and pictures on the computer and they are not backed up and of course does not want to lose them My tech buddy is lending me the install disc for WinXP Home Edition here is the question Can I install Windows XP Home Edition from Pro without having to format the drive So that I may Need Assistance Please not lose any files or data Assistance is always appreciated nbsp

A:Need Assistance Please

You can use that install, but you need to call Microsoft and get their assistance in over writing the Windows install... You can give them a verbal report and they will verbally give you code back.. but you will need the machine there with you.
 

http://www.techspot.com/community/topics/need-assistance-please.135080/
Relevancy 30.1%

Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system LEXBCES EXE C WINDOWS system LEXPPS EXE C WINDOWS system spoolsv exe C WINDOWS system drivers KodakCCS exe C Program Files Network Associates some assistance - Log please HJT Common Framework FrameworkService exe C Program Files Network Associates VirusScan Mcshield exe C Program Files Network Associates VirusScan VsTskMgr exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C WINDOWS System svchost exe C WINDOWS Explorer EXE C WINDOWS System hkcmd exe C WINDOWS BCMSMMSG exe C WINDOWS system dla tfswctrl exe C Program Files Dell Media Experience PCMService exe C Program Files Common Files Real Update OB realsched exe C Program Files MusicMatch MusicMatch Jukebox mmtask exe C Program Files iTunes iTunesHelper exe C Program Files Network Associates VirusScan SHSTAT EXE C Program Files Network Associates Common Framework UpdaterUI exe C Program Files iPod bin iPodService exe C Program Files Common Files Network Associates TalkBack TBMon exe C WINDOWS system alg exe C WINDOWS system ctfmon exe C Program Files Internet Explorer iexplore exe C Documents and Settings TRACEY Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Page about blank R HJT Log - some assistance please - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKLM Software Microsoft Internet Explorer Main Search Bar about blank R - HKLM Software Microsoft Internet Explorer Main Search Page about blank R - HKCU Software Microsoft Internet Explorer SearchURL Default about blank R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName R - Default URLSearchHook is missing O - BHO no name - SOFTWARE - no file O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper dll O - BHO no name - ACCA AF-CDFE-B - -F B F E - C WINDOWS System FYI yhjkctatwg dll file missing O - BHO EarthLink Popup Blocker - B F E - F - a-B -B E C EDF - C Program Files EarthLink TotalAccess PnEL dll O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO no name - B CA - A - D -A DF- BB - no file O - BHO DriveLetterAccess - CA D E- - CF- E - - C WINDOWS system dla tfswshx dll O - BHO no name - FDD B - D - ffb- - B AD ACC - no file O - HKLM Run IgfxTray C WINDOWS System igfxtray exe O - HKLM Run HotKeysCmds C WINDOWS System hkcmd exe O - HKLM Run BCMSMMSG BCMSMMSG exe O - HKLM Run dla C WINDOWS system dla tfswctrl exe O - HKLM Run StorageGuard quot C Program Files Common Files Sonic Update Manager sgtray exe quot r O - HKLM Run PCMService quot C Program Files Dell Media Experience PCMService exe quot O - HKLM Run TkBellExe quot C Program Files Common Files Real Update OB realsched exe quot -osboot O - HKLM Run mmtask c Program Files MusicMatch MusicMatch Jukebox mmtask exe O - HKLM Run Dell AIO Printer A quot C Program Files Dell AIO Printer A dlbkbmgr exe quot O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run iTunesHelper C Program Files iTunes iTunesHelper exe O - HKLM Run ShStatEXE quot C Program Files Network Associates VirusScan SHSTAT EXE quot STANDALONE O - HKLM Run McAfeeUpdaterUI quot C Program Files Network Associates Common Framework UpdaterUI exe quot StartedFromRunKey O - HKLM Run Network Associates Error Reporting Service quot C Program Files Common Files Network Associates TalkBack TBMon exe quot O - HKLM Run AutoUpdater quot C Program Files AutoUpdate AutoUpdate exe quot O - HKLM Run msmc C WINDOWS system mskkk exe O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot background O - HKCU Run msmc C WINDOWS System mskkk exe O - HKCU Run MoneyAgent quot C Program ... Read more

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Logfile of HijackThis v Scan saved at PM on Platform Windows XP WinNT MSIE Internet Explorer v Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared ccSetMgr exe C Program Files Common Files Symantec Shared ccEvtMgr exe C WINDOWS system LEXBCES EXE C WINDOWS system spoolsv assistance log please HJT exe C WINDOWS system LEXPPS EXE C WINDOWS Explorer EXE C Program Files Common Files Symantec Shared ccApp exe C PROGRA SYMANT VPTray exe C Program Files Java jre bin jusched exe C WINDOWS System atievxx exe C Program Files Symantec AntiVirus DefWatch exe C WINDOWS System svchost exe C Program Files Symantec AntiVirus Rtvscan exe C Program HJT log assistance please Files Internet Explorer IEXPLORE EXE C Program Files Internet Explorer HJT log assistance please IEXPLORE EXE C DOCUME pie LOCALS Temp Rar EX HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo com O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run vptray C PROGRA SYMANT VPTray exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run SunJavaUpdateSched C Program Files Java jre bin jusched exe O - HKCU Run AIM C Program Files AIM aim exe -cnetwait odl O - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra Tools menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra button AIM - AC E - - d -BC D- B D A DE - C Program Files AIM aim exe O - Winlogon Notify NavLogon - C WINDOWS System NavLogon dll O - Service Symantec Event Manager ccEvtMgr - Symantec Corporation - C Program Files Common Files Symantec Shared ccEvtMgr exe O - Service Symantec Password Validation ccPwdSvc - Symantec Corporation - C Program Files Common Files Symantec Shared ccPwdSvc exe O - Service Symantec Settings Manager ccSetMgr - Symantec Corporation - C Program Files Common Files Symantec Shared ccSetMgr exe O - Service Symantec AntiVirus Definition Watcher DefWatch - Symantec Corporation - C Program Files Symantec AntiVirus DefWatch exe O - Service InstallDriver Table Manager IDriverT - Macrovision Corporation - C Program Files Common Files InstallShield Driver Intel IDriverT exe O - Service iPodService - Apple Computer Inc - C Program Files iPod bin iPodService exe O - Service LexBce Server LexBceS - Lexmark International Inc - C WINDOWS system LEXBCES EXE O - Service msn help msn - Unknown owner - C WINDOWS msnmsg exe file missing O - Service NICSer WPC G - Unknown owner - C Program Files Linksys Wireless-G Notebook Adapter NICServ exe O - Service SAVRoam SavRoam - symantec - C Program Files Symantec AntiVirus SavRoam exe O - Service Symantec Network Drivers Service SNDSrvc - Symantec Corporation - C Program Files Common Files Symantec Shared SNDSrvc exe O - Service Symantec SPBBCSvc SPBBCSvc - Symantec Corporation - C Program Files Common Files Symantec Shared SPBBC SPBBCSvc exe O - Service Symantec AntiVirus - Symantec Corporation - C Program Files Symantec AntiVirus Rtvscan exe nbsp

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hi, i am having lots of new problems with my lenovo r61i running on windows vista, all of a sudden. it has stopped opening lots of programmes and i get something along the lines of

C:\swtools\apps\ programme name \us\setup.bat
the service didn not respond to the start or contril request in a timely fashion.

i really dont know what to do and i cant open microsoft office or anything. any help would be appreciated but i am fairly uneducated with computers.

thanks

A:looking for assistance

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined below. Use a USB flash drive to download and transfer the tools to the affected machine, if necessary. You might like to run the Flash_Disinfector.exe on the clean machine and the flash drive first to protect against any possible transfer of infection via USB.


NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

If the infection is preventing our tools from running. The following tool will help running them.

If you have an active internet connection, copy/paste the links below into your browser, don't click them or the rogue might redirect. If you don't have an active internet connection, download the tools from another machine, and transfer them to the affected machine via USB flash drive.


Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)

There are 4 different versions. If one of them won't run then download and try to run the other one. You only need to get one of them to run, not all of them.

Vista and Win7 users need to right click and choose Run as Admin

http://download.bleepingcomputer.com/grinler/rkill.exe
http://download.bleepingcomputer.com/grinler/rkill.com
http://download.bleepingcomputer.com/grinler/rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.pif

Note: You will likely see a message from this rogue telling you the file is infected. Ignore the message. Leave the message OPEN, do not close the message. Run rkill repeatedly until it's able to do it's job. This may take a few tries. You'll be able to tell rkill has done it's job when your desktop (explorer.exe) cycles off and then on again.

At this point, you should now be able to run analysis tools.

If you continue having problems running rkill, you can download this version or this, which are renamed copies of rkill.com, and try them instead.

Once the tool has run, do NOT reboot the machine, and then try once again to run DDS and GMER as instructed in our First Steps and post them in a new thread as this one shall be closed to put you back in the queue.

If for some reason the machine reboots, repeat the process. Again, try not to restart the machine.

http://www.techsupportforum.com/forums/f100/looking-for-assistance-561479.html
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Hello A few days ago while surfing the internet i saw that i wasnt able to hear any audio on any sites such as youtube myspace etc However i I need some assistance am getting sound from windows media I need some assistance player When i tried clicking on internet options something kept coming up saying that it was restricted from letting me in So i ran a search and destroy and it found a whole lot of problems some of which it couldnt fix I also ran this virus softwar called avast It keeps telling me i have a trojan virus thats effecting my memory but its not destroying it Also ever since i did the search n destroy and ran the avast thing my computer is just goin very slow as iff the viruses are taking over everything My computer keeps freezing and now its like sometimes im getting volume from the internet and sometimes im not Im confused - I need some assistance Could you be of assistance Thanks in advance nbsp

https://forums.techguy.org/threads/i-need-some-assistance.738061/
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Hi guys,
Can any of you guys help me with finding a webbsite to tell me about a motherboard? The board is a pc100 systemboard build m741 lmrt. Ive looked and looked and now ive had to come to the pros.
thanks

Brad
 

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I've been fighting assistance need I a losing battle with spyware for weeks now Someone in my family must have installed some cracked software or clicked on an ad or done something of the sort because there is a bug rooted on my system I believe I have deleted all of the cracked stuff on the computer but I still don't know Anyways here's the log Logfile of Trend Micro I need assistance HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared CCPD-LC symlcsvc exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C Program Files Adobe Photoshop Elements PhotoshopElementsFileAgent exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C WINDOWS system nvsvc exe C WINDOWS system svchost exe C WINDOWS system ctfmon exe C WINDOWS RTHDCPL EXE C Program Files HP HP Software Update HPwuSchd exe C Program Files ClamWin bin ClamTray exe C Program Files Compaq Connections Program Compaq Connections exe c windows system hpsysdrv exe C Program Files Java jre bin jusched exe C WINDOWS system taskmgr exe C Program Files Mozilla Firefox firefox exe C Program Files Trend Micro HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKCU Software Microsoft Internet Explorer Main Default Search URL http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKCU Software Microsoft Internet Explorer Main Search Bar http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKCU Software Microsoft Internet Explorer Main Search Page http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKCU Software Microsoft Internet Explorer Main Start Page http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKLM Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKLM Software Microsoft Internet Explorer Main Default Search URL http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKLM Software Microsoft Internet Explorer Main Search Bar http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKLM Software Microsoft Internet Explorer Main Search Page http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKLM Software Microsoft Internet Explorer Main Start Page http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKLM Software Microsoft Internet Explorer Search SearchAssistant http ie redirect hp com svs rdr TY RIO amp pf desktop R - HKCU Software Microsoft Internet Connection Wizard ShellNext wmplayer exe ICWLaunch O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO HpWebHelper - AAAE A- FFF- - C F- D DCB - C WINDOWS pchealth helpctr Vendors CN Hewlett-Packard L Cupertino S Ca C US plugin WebHelper dll O - HKLM Run RTHDCPL RTHDCPL EXE O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe install O - HKLM Run Recguard C WINDOWS SMINST RECGUARD EXE O - HKLM Run HPBootOp quot C Program Files Hewlett-Packard HP Boot Optimizer HPBootOp exe quot run O - HKLM Run HP Software Update C Program Files HP HP Software Update HPwuSchd exe O - HKLM Run Adobe Photo Downloader quot C Program Files Adobe Photoshop Elements apdproxy exe quot O - HKLM Run ClamWin quot C Program Files ClamWin bin ClamTray exe quot --logon O - HKLM Run kofesojek Rundll exe quot c windows system malaruwo dll quot a O - HKCU Run ctfmon exe C WINDOWS system ctfmon exe O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot background O - DEFAULT User Startup Pin lnk C hp bin CLOAKER EXE User 'Default user' O - Global Startup Billminder lnk C Program Files Quicken billmind exe O - Global Startup Compaq Connec... Read more

A:I need assistance

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

http://www.techsupportforum.com/forums/f100/i-need-assistance-429874.html
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Hello again my old laptop was stolen and I recently acquired a dell inspiron Need Assistance Of late Ive been having shutdown problems and when Im on the internet something flashes across the bottom on Need Assistance my desktop toolbar to fast for Need Assistance me to Need Assistance see it any assistance is appreciated I ran ad-aware spybot s amp d cwshredder and ran a complete virus scan Here is my log Log was analyzed using KRC HijackThis Analyzer - Updated on Get updates at http www greyknight com download htm programs Security Programs Detected C PROGRA mcafee com agent mcagent exe C PROGRA mcafee com vso mcvsshld exe c progra mcafee com vso mcvsescn exe C PROGRA mcafee com mps mscifapp exe C PROGRA McAfee com PERSON MpfTray exe C PROGRA McAfee com PERSON MpfAgent exe c PROGRA mcafee com vso mcvsrte exe C PROGRA McAfee com PERSON MPFSERVICE exe c PROGRA mcafee com vso mcshield exe O - BHO McBrwHelper Class - B AA -DAF - -BD D- F BCB E - c program files mcafee com mps mcbrhlpr dll O - BHO McAfee PopupKiller - EC F-E - cae- B B-B C A - c program files mcafee com mps popupkiller dll O - Toolbar McAfee VirusScan - BA B -B - c -B - F F - c progra mcafee com vso mcvsshl dll O - HKLM Run VSOCheckTask quot c PROGRA mcafee com vso mcmnhdlr exe quot checktask O - HKLM Run MCAgentExe c PROGRA mcafee com agent mcagent exe O - HKLM Run MCUpdateExe C PROGRA mcafee com agent McUpdate exe O - HKLM Run VirusScan Online quot c PROGRA mcafee com vso mcvsshld exe quot O - HKLM Run MPSExe c PROGRA mcafee com mps mscifapp exe embedding O - HKLM Run MPFExe C PROGRA McAfee com PERSON MpfTray exe O - Service McAfee com McShield McShield - Unknown owner - c PROGRA mcafee com vso mcshield exe O - Service McAfee SecurityCenter Update Manager mcupdmgr exe - McAfee Inc - C PROGRA McAfee com Agent mcupdmgr exe O - Service McAfee Personal Firewall Service MpfService - McAfee Corporation - C PROGRA McAfee com PERSON MPFSERVICE exe Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C Program Files Java jre bin jusched exe C Program Files Dell Media Experience DMXLauncher exe C Program Files HP Digital Imaging bin hpqgalry exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http www dell me com myway R - HKCU Software Microsoft Internet Explorer Main Search Bar http g msn com SEENUS SAOS R - HKLM Software Microsoft Internet Explorer Main Default Page URL http www dell me com myway R - HKLM Software Microsoft Internet Explorer Main Start Page http www dell me com myway R - HKCU Software Microsoft Internet Connection Wizard ShellNext http www dell me com myway R - URLSearchHook no name - D F -B FE- -BF - AB D D - C Program Files MyWaySA SrchAsDe bin deSrcAs dll O - HKLM Run SunJavaUpdateSched C Program Files Java jre bin jusched exe O - HKLM Run DMXLauncher C Program Files Dell Media Experience DMXLauncher exe O - HKLM Run HP Software Update C Program Files HP HP Software Update HPWuSchd exe O - Global Startup America Online Tray Icon lnk C Program Files America Online aoltray exe O - Global Startup HP Image Zone Fast Start lnk C Program Files HP Digital Imaging bin hpqthb exe O - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java jre bin npjpi dll O - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java jre bin npjpi dll O - Extra 'Tools' menuitem Yahoo Messenger - BBE - E - D -AD - D AD - C Program Files Yahoo Messenger yhexbmes dll O - DPF E E - AF- - C -A ADCBF BD HouseCall Control - http housecall-beta trendmicro com ll xscan cab O - DPF E D - A- B-AFC - A DA Microsoft ProgressBar Control version SP - http download mcafee com molbin Sh ComCtl cab O - DPF D D - - D -BDCD- C F A B HouseCall Control - http a g akamai net ll xscan cab O - Protocol widimg - EE C AFF- - FF-BD E-E B D C BA - C WINDOWS system btxppanel dll O - Service Bluetooth Service btwdins - WIDCOMM Inc - C Program Files Dell Bluetooth Software bin... Read more

A:Need Assistance

Hello playa759,

Please print out or copy this page to Notepad since you will not have any of browsers open while you are fixing this.. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. Again, you should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download Spybot 1.3 from this site Spybot 1.3. Install the program, update the definitions file and run a scan. Fix all the entries, which are indicated in RED.

Please download Adaware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Go to this Site to get the plug-in for fixing VX2 variants. Also make sure to Customize the settings in Adaware for better scan results. Run the scan and fix everything that it finds.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link doesn't work) and install it. Do not run it yet.

Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

MyWaySA or MyWaySearch

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll

Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\Program Files\MyWaySA

Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Reboot into Normal Mode run a new HijackThis scan. Save the log file and run KRC HijackThis Analyzer http://www.greyknight17.com/spy/KRC%...20Analyzer.zip in the same folder to get the result.txt log. Just post the contents of the result.txt file in your next reply.

http://www.techsupportforum.com/forums/f284/need-assistance-51138.html
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Can someone get this out for me and let me know what you think of it.
 
https://www.virustotal.com/pl/file/d7aeba2b8ee95590d9f0bc039fe0f12e8b6b46acefb591d216744869bc63164c/analysis/

A:Need assistance.

Could be false positive. Please download SystemLook from one of the links below and save it to your Desktop.Download Mirror #1Download Mirror #264-bit users go HEREDouble-click SystemLook.exe to run it.Vista users:: Right click on SystemLook.exe, click Run As AdministratorCopy the content of the following box and paste it into the main textfield:
:filefind
RSUpdate.exeClick the Look button to start the scan.When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.Note: The log can also be found on your Desktop entitled SystemLook.txt

http://www.bleepingcomputer.com/forums/t/491807/need-assistance/
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Hey fellow techspotters. I need to convert an MP4 file into a wmv file or even a dvd file. I cant find any converters, only ones which convert wmv to mp4 but I need it the other way round. If anyone can find me a link or suggest a converter I would be grateful.

cheerio
 

A:MP4 TO WMV Assistance

Depending on the source you may not be able to. mp4 often is DRM'd so you aren't allowed to do what you want with it.
 

http://www.techspot.com/community/topics/mp4-to-wmv-assistance.70137/
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I have a new compaq presario c304NR which has a corupted windows XP.
I wanted to repair it by using windows XP CD. I boot with the cd but when it reaches to the setup option it says no Hard disk found. Previously I had similer problem when I bought a pavilion ze2000 laptop with germany OS but I solved the matter by enabling HDD in the bios. To this compaq I fail to find the option for enabling HDD in the bios. Can some body assist me?


This question was asked by another person.. but now I need to know how I can find the resources I need to find to get my laptop back up and running.
 

A:I need some assistance...

Frequently, this means your hard disc drive is defective.
What is reported in the BIOS?
Why do you believe the Windows XP is corrupted instead of having a bad hard drive?
Why do you think it is that you can see the hard drive is defective?
When you boot to correct the problem, are you booting from a cold boot... in other words, from a computer that is shut down?
 

http://www.techspot.com/community/topics/i-need-some-assistance.75298/
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Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files Intel Wireless Bin EvtEng exe C Program Files Intel Wireless Bin S EvMon exe C Program Files Intel Wireless Bin WLKeeper exe C Assistance Please WINDOWS system spoolsv exe C PROGRA COMMON AOL ACS AOLacsd exe C Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exe C Program Files Symantec LiveUpdate ALUSchedulerSvc exe C PROGRA AVG AVG avgwdsvc exe C WINDOWS eHome ehRecvr exe C WINDOWS eHome ehSched exe C Program Files Common Files Symantec Shared PIF B E DD - - c -B F- F FCA A PIFSvc exe C PROGRA AVG AVG avgrsx exe c Assistance Please program files mcafee com agent mcdetect exe c PROGRA mcafee com agent mctskshd exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Dell NICCONFIGSVC NICCONFIGSVC exe C Program Files Intel Wireless Bin RegSrvc exe C Program Files Common Files Symantec Shared CCPD-LC symlcsvc exe C PROGRA AVG AVG avgemc exe C Program Files Intel Wireless Bin ZcfgSvc exe C WINDOWS Explorer EXE C WINDOWS system dllhost exe C PROGRA Intel Wireless Bin XConfig exe C PROGRA mcafee com agent mcagent exe C Program Files Common Files InstallShield UpdateService Assistance Please issch exe C WINDOWS system dla tfswctrl exe C Program Files Common Files Symantec Shared PIF B E DD - - c -B F- F FCA A PIFSvc exe C Program Files iTunes iTunesHelper exe C PROGRA AVG AVG avgtray exe C WINDOWS faceback exe C WINDOWS system Rundll exe C Program Files Messenger msmsgs exe C WINDOWS system ctfmon exe C Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exe C Program Files Registry Mechanic RegMech exe C Program Files GetModule GetModule exe C Program Files Antivirus av exe C Program Files GetPack GetPack exe C Documents and Settings Amber Lynch Application Data mantec m iexec exe C Program Files Twain Twain exe C WINDOWS PPPATC msconfig exe C Program Files iPod bin iPodService exe C Program Files Internet Explorer iexplore exe C Program Files Trend Micro HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Bar http mysearch myway com jsp dellsidebar jsp p DE R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http www dell me com myway R - URLSearchHook no name - D F -B FE- -BF - AB D D - C Program Files MyWaySA SrchAsDe deSrcAs dll file missing O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - Toolbar AVG Security Toolbar - A A -BACC- D - - A E E - C PROGRA AVG AVG AVGTOO DLL O - HKLM Run MCUpdateExe c PROGRA mcafee com agent mcupdate exe O - HKLM Run MCAgentExe c PROGRA mcafee com agent mcagent exe O - HKLM Run AlfaCleaner C Program Files AlfaCleaner AlfaCleaner exe O - HKLM Run ISUSPM Startup quot C Program Files Common Files InstallShield UpdateService isuspm exe quot -startup O - HKLM Run ISUSScheduler quot C Program Files Common Files InstallShield UpdateService issch exe quot -start O - HKLM Run dla C WINDOWS system dla tfswctrl exe O - HKLM Run Symantec PIF AlertEng quot C Program Files Common Files Symantec Shared PIF B E DD - - c -B F- F FCA A PIFSvc exe quot a m quot C Program Files Common Files Symantec Shared PIF B E DD - - c -B F- F FCA A AlertEng dll quot O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run iTunesHelper quot C Program Files iTunes iTunesHelper exe quot O - HKLM Run A... Read more

A:Assistance Please

Hi, I posted this earlier today & haven't received any responses yet. I'm not impatient,so please don't take this post the wrong way...I just noticed that a whole bunch of other posts had been made after mine, and most of them received responses. I was just wondering if I did something wrong??

Please advise. Thank you,

April

http://www.techsupportforum.com/forums/f284/assistance-please-297844.html
Relevancy 30.1%

Hi I have a Assistance Please Windows XP Home Edition Assistance Please version SP which recently got infected with Trojans Thus affecting my Laptop as Virus Alert next to system clock background in red with bio-hazard sign no programs in start menu Assistance Please no cd drives in my computer no log off button also new icons on desktop menu i then ran AVG which took off background with bio-hazard sign but pop messages kept coming up also IE kept loading with no page display then reading a few threads on this site i downloaded MBAM followed procedure from a few experts Now everything seems normal programs on start menu returned no virus alert near system clock and so forth but something tells me i am not quite there i have MBAM system log i want to know if i can post on here so an expert can give me the good or bad news whether this will happen again or my pc is totally rid of it please advise kind regards Balski

http://www.techsupportforum.com/forums/f284/assistance-please-288317.html
Relevancy 30.1%

I some Need In of assistance Ran ComboFix and here is the Combofix txt log Greg Costanzo - - - Service Pack ComboFix - Running from quot C Documents and Settings Greg Costanzo Desktop quot Files Created from - - to - - - - --a------ C WINDOWS system drivers pxscinst dll - - --a------ C WINDOWS system drivers pxinst dll - - --a------ C WINDOWS system drivers pxcom sys - - --a------ C WINDOWS system drivers pxfsf sys - - --a------ C WINDOWS system drivers pxtdi sys - - --a------ C WINDOWS system drivers pxrd sys - - --a------ C WINDOWS system drivers pxscrmbl sys - - --a------ C WINDOWS system drivers PxEmu sys - - --a------ C WINDOWS system S EVNT DLL - - --a------ C WINDOWS system drivers SYMEVENT SYS - - --a------ C WINDOWS srvgelboyq exe - - -rahs---- C MSDOS SYS - - -rahs---- C IO SYS - - --------- C WINDOWS system ldcore dll - - --a------ C WINDOWS system pds dll - - --a------ C WINDOWS system nts dll - - --a------ C WINDOWS system loc vc dll - - --a------ C WINDOWS system msgsys dll - - --a------ C WINDOWS system cba dll - - --a------ C WINDOWS system NavLogon dll Find M Report - - -------- d-------- C Program Files Prevx - - -------- d-------- C Program Files Lavasoft Ad-Aware - - -------- d-------- C Program Files Symantec AntiVirus - - -------- d-------- C Program Files In Need of some assistance xerox - - -------- d-------- C Program Files microsoft frontpage - - -------- d-------- C Documents and Settings Greg Costanzo Application Data Prevx - - -------- d-------- C Program Files Windows Media Player - - -------- d-------- C Program Files Steam - - -------- d-------- C Program In Need of some assistance Files QuickTime - - -------- d-------- C Program Files mIRC - - -------- d-------- C Program Files iTunes - - -------- d-------- C Program Files InstallShield Installation Information - - -------- d-------- C Program Files HPQ - - -------- d-------- C In Need of some assistance Program Files Hewlett-Packard - - -------- d-------- C Program Files DivX - - -------- d-------- C Program Files Common Files - - -------- d-------- C Program Files BitComet - - -------- d-------- C Program Files Common Files Symantec Shared - - -------- d-------- C Program Files Symantec - - -------- d-------- C Program Files Common Files Microsoft Shared - - -------- d-------- C Program Files BHO Plugin - - -------- d-------- C Program Files Common Files DESIGNER - - -------- d-------- C Documents and Settings Greg Costanzo Application Data Autodesk - - -------- d-------- C Program Files Internet Explorer - - -------- d-------- C Program Files Google - - --ahs---- C WINDOWS system KGyGaAvL sys - - -------- d-------- C Program Files Electronic Arts - - --------- C WINDOWS system fpres dll - - --------- C WINDOWS system fpmon dll - - --a------ C WINDOWS system msxml dll - - -------- d---s---- C Documents and Settings Greg Costanzo Application Data Microsoft - - --a------ C Documents and Settings Greg Costanzo Application Data AdobeDLM log - - --a------ C Documents and Settings Greg Costanzo Application Data dm ini - - -------- d-------- C Program Files Adobe - - -------- d-------- C Program Files Common Files Adobe - - -------- d-------- C Documents and Settings Greg Costanzo Application Data Adobe - - --a------ C WINDOWS system comctl dll - - --a------ C Documents and Settings Greg Costanzo Application Data GDIPFONTCACHEV DAT - - --a------ C WINDOWS system fltlib dll - - --a------ C WINDOWS system fltmc exe - - --a------ C WINDOWS system to svc dll - - --a------ C WINDOWS system SymNeti dll - - --a------ C WINDOWS system SymRedir dll - - --a------ C WINDOWS system SpoonUninstall exe - - --a------ C WINDOWS system inetcomm dll - - --a------ C Documents and Settings Greg Costanzo Application Data iScrobbler ini Reg Loading Points Note empty entries are not shown HKEY CURRENT USER software microsoft windows currentversion run quot AIM quot quot C Program Files AIM aim exe -cnetwait odl quot HKEY LOCAL MACHINE software microsoft windows currentver... Read more

A:In Need of some assistance

Hi, Welcome to TSG!!

I've moved you to a thread of your own so please reply here.
 

https://forums.techguy.org/threads/in-need-of-some-assistance.512892/
Relevancy 30.1%

My computer is just killing me First i was unable to access godaddy and or the webmail secureserver on IE or Firefox then I find a foldinghome trojan and handle that Now I can get to all the other stuff but am unable to access contactbook net which is where PLEASE!! Assistance all my calendar and contacts reside HELP It just says unable to display page Yet my secretary is able to access it So I know it Assistance PLEASE!! is me Logfile of HijackThis v Scan saved at PM on Platform Windows XP Assistance PLEASE!! SP WinNT MSIE Internet Explorer v Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS System wltrysvc exe C WINDOWS System bcmwltry exe C WINDOWS system LEXBCES EXE C WINDOWS system spoolsv exe C WINDOWS system LEXPPS EXE C WINDOWS Explorer EXE C PROGRA ALWILS Avast ashDisp exe C Program Files QuickTime qttask exe C Program Files Lexmark X -X lxbbbmgr exe C Program Files Common Files InstallShield UpdateService issch exe C Program Files Lexmark X -X lxbbbmon exe C Program Files Java jre bin jusched exe C Program Files ewido anti-spyware ewido exe C WINDOWS system ctfmon exe C Program Files Adobe Acrobat Distillr acrotray exe C Program Files Glance Glance exe C Program Files WinZip WZQKPICK EXE C Program Files Alwil Software Avast aswUpdSv exe C Program Files Alwil Software Avast ashServ exe C Program Files Vongo Tray exe C WINDOWS eHome ehRecvr exe C WINDOWS eHome ehSched exe C Program Files ewido anti-spyware guard exe C WINDOWS system svchost exe C Program Files Vongo VongoService exe C Program Files Alwil Software Avast ashMaiSv exe C Program Files Alwil Software Avast ashWebSv exe C WINDOWS system dllhost exe C Program Files Internet Explorer iexplore exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Internet Explorer iexplore exe C Documents and Settings Owner owner Desktop HijackThis exe R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId amp clcid SUB CLCID R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - no file O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Acrobat ActiveX AcroIEHelper dll O - BHO ThomasNet Toolbar - E BD F- B D- E- FB-F FB B - C PROGRA THOMAS THOMAS DLL O - BHO Yahoo IE Services Button - BAB B B- BC- B - D - FC DE A - C Program Files Yahoo Common yiesrvc dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO AcroIEToolbarHelper Class - AE CD -E - f- - EE - C Program Files Adobe Acrobat Acrobat AcroIEFavClient dll O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - Toolbar ThomasNet Toolbar - E BD F- B D- E- FB-F FB B - C PROGRA THOMAS THOMAS DLL O - Toolbar Adobe PDF - -D C - - FA - E EAAC - C Program Files Adobe Acrobat Acrobat AcroIEFavClient dll O - HKLM Run MSKDetectorExe C Program Files McAfee SpamKiller MSKDetct exe uninstall O - HKLM Run avast C PROGRA ALWILS Avast ashDisp exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run Lexmark X -X quot C Program Files Lexmark X -X lxbbbmgr exe quot O - HKLM Run ISUSPM Startup quot C Program Files Common Files InstallShield UpdateService isuspm exe quot -startup O - HKLM Run ISUSScheduler quot C Program Files Common Files InstallShield UpdateService issch exe quot -start O - HKLM Run SunJavaUpdateSched C Program Files Java jre bin jusche... Read more

A:Assistance PLEASE!!

Here are my most recent Adaware SE logs

Ad-Aware SE Build 1.06r1
Logfile Created on:Wednesday, September 06, 2006 7:31:59 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R121 28.08.2006
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References detected during the scan:
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MRU List(TAC index:0):8 total references
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Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects
9-6-2006 7:31:59 PM - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : C:\Documents and Settings\Owner.owner\recent
Description : list of recently opened documents
MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw
MRU List Object Recognized!
Location: : S-1-5-21-2688336513-3175338975-605915584-1006\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput
MRU List Object Recognized!
Location: : S-1-5-21-2688336513-3175338975-605915584-1006\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput
MRU List Object Recognized!
Location: : S-1-5-21-2688336513-3175338975-605915584-1006\software\microsoft\windows\currentversion\applets\paint\recent file list
Description : list of files recently opened using microsoft paint
MRU List Object Recognized!
Location: : S-1-5-21-2688336513-3175338975-605915584-1006\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened
MRU List Object Recognized!
Location: : S-1-5-21-2688336513-3175338975-605915584-1006\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension
MRU List Object Recognized!
Location: : S-1-5-21-2688336513-3175338975-605915584-1006\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened
Listing running processes
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#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 776
ThreadCreationTime : 9-6-2006 9:03:00 PM
BasePriority : Normal
#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 832
ThreadCreationTime : 9-6-2006 9:03:05 PM
BasePriority : Normal
#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 856
ThreadCreationTime : 9-6-2006 9:03:08 PM
BasePriority : High
#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 904
ThreadCreationTime : 9-6-2006 9:03:11 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription :... Read more

https://forums.techguy.org/threads/assistance-please.498985/
Relevancy 30.1%

Wanted to know if someone can Think Need I I Assistance take a look at this Hijack log and tell me what is up I have no idea when reading it Thanks Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C Program Files Java j re bin jusched exe C windows system hpsysdrv exe C WINDOWS system hkcmd exe C WINDOWS system hphmon exe I Think I Need Assistance C HP KBD KBD EXE C Program Files Common Files Real Update OB realsched exe C Program Files iTunes iTunesHelper exe C WINDOWS AGRSMMSG exe C Program Files QuickTime qttask exe C WINDOWS SOUNDMAN EXE C WINDOWS ALCWZRD EXE C WINDOWS ALCMTR EXE C Program Files Webroot Spy Sweeper SpySweeperUI exe C WINDOWS System spool DRIVERS W X E FATIADA EXE C Program Files Webroot Desktop Firewall webrootdesktopfirewall exe C Program Files MSN Messenger MsnMsgr Exe C Program Files HP Digital Imaging bin hpqtra exe C Program Files Updates from HP Program Updates from HP exe C Program Files ewido anti-spyware guard exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Yahoo Messenger ymsgr tray exe C WINDOWS system svchost exe C Program Files Webroot Spy Sweeper SpySweeper exe C Program Files iPod bin iPodService exe C Program Files ewido I Think I Need Assistance anti-spyware ewido exe C Program Files Webroot Desktop Firewall WDFDataService exe C Program Files Webroot Desktop Firewall FirewallNTService exe C Program Files Webroot Spy Sweeper SSU EXE C Program Files Internet Explorer iexplore exe C WINDOWS PCHealth HelpCtr Binaries HelpSvc exe C WINDOWS PCHealth HelpCtr Binaries HelpHost exe C Program Files Internet Explorer iexplore exe C Program Files Hijackthis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Bar http start earthlink net AL Search R - HKCU Software Microsoft Internet Explorer Main Start Page http www candyscrittercare com R - HKLM Software Microsoft Internet Explorer Main Search Bar http ie redirect hp com svs rdr TYPE amp tp iesearch amp locale EN US amp c Q amp bd pavilion amp pf desktop R - HKLM Software Microsoft Internet Explorer Main Start Page http ie redirect hp com svs rdr TYPE amp tp iehome amp locale EN US amp c Q amp bd pavilion amp pf desktop R - HKLM Software Microsoft Internet Explorer Search SearchAssistant http start earthlink net AL Search R - HKCU Software Microsoft Internet Connection Wizard ShellNext http ie redirect hp com svs rdr TYPE amp tp iehome amp locale EN US amp c Q amp bd pavilion amp pf desktop O - Toolbar HP view - B E - D D- DEB- B - D BCF F - c Program Files HP Digital Imaging bin HPDTLK dll O - Toolbar MSN - BDAD DAD-C - A -ADC - B B FF D - C Program Files MSN Apps MSN Toolbar en-us msntb dll file missing O - Toolbar My Search Bar - DA C - F- a- CD- CFE CFF - C Program Files MySearch bar bin S BAR DLL file missing O - Toolbar EPSON Web-To-Page - EE D F- B- - D-C B AAEBA D - C Program Files EPSON EPSON Web-To-Page EPSON Web-To-Page dll file missing O - HKLM Run SunJavaUpdateSched quot C Program Files Java j re bin jusched exe quot O - HKLM Run hpsysdrv c windows system hpsysdrv exe O - HKLM Run HotKeysCmds C WINDOWS system hkcmd exe O - HKLM Run HPHUPD quot c Program Files HP AAC FC - F - - DD -EBC C D hphupd exe quot O - HKLM Run HPHmon C WINDOWS system hphmon exe O - HKLM Run KBD C HP KBD KBD EXE O - HKLM Run UpdateManager quot C Program Files Common Files Sonic Update Manager sgtray exe quot r O - HKLM Run TkBellExe quot C Program Files Common Files Real Update OB realsched exe quot -osboot O - HKLM Run iTunesHelper quot C Program Files iTunes iTunesHelper exe quot O - HKLM Run Recguard C WINDOWS SMINST RECGUARD EXE O - HKLM Run VTTimer VTTimer exe O - HKLM Run AlcxMonitor ALCXMNTR EXE O - HKLM Run AGRSMMS... Read more

Relevancy 30.1%

I would really appreciate some help from some techies please Recently I have been getting alot of pop-ups with the URL domain of xadso offeroptimizer xasdq offeroptimizer etc all have offeroptimizer at the end If I'm to understand correctly this is spyware Assistance, Need Please Earlier I found another person on these boards with the same problem So I followed the instructions given to this fellow in the hopes my problem would be cleared up also i downloaded HijackThis and pasted the Need Assistance, Please logfile below Would someone who knows about this stuff please look at it and tell me if im safe or if there is anything else i need to do to protect myself I greatly appreciate any help I receive Thanks Logfile of HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C WINDOWS System WScript exe C Program Files Trend Micro PC-cillin Pop trap exe C Program Files Trend Micro PC-cillin WebTrapNT exe C WINDOWS system RUNDLL exe C Program Files Common Files Real Update OB realsched exe C Program Files MSN Apps Updater en-us msnappau exe C Program Files DIGStream digstream exe C PROGRA COMMON AOL ACS acsd exe C WINDOWS System nvsvc exe C Program Files Trend Micro PC-cillin Tmntsrv exe c progra Support com client bin tgcmd exe C WINDOWS wanmpsvc exe C WINDOWS System wltrysvc exe C WINDOWS System bcmwltry exe C Program Files Sony VAIO Action Setup VAServ exe C WINDOWS system wscntfy exe C Program Files Internet Explorer iexplore exe C Program Files MSN Messenger msnmsgr exe C Program Files Internet Explorer iexplore exe D HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www fark com R - HKLM Software Microsoft Internet Explorer Main Start Page http red clientapps yahoo com cust my yahoo com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http red clientapps yahoo com cust my yahoo com R - HKCU Software Microsoft Internet Explorer Main Start Page bak http www fark com R - URLSearchHook no name - CFBFAE - A - D - CB- C FD - no file O - BHO no name - D -C F - efb- B - ECA - C Program Files Yahoo Companion Installs cpn ycomp dll O - BHO no name - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocx O - BHO no name - E BD F- B D- E-C FF-FD B A D - C PROGRA COMMON Real Toolbar realbar dll O - BHO no name - EDE -C B - E- - BF AF E - C Program Files MSN Apps ST en-xu stmain dll O - BHO no name - A -E CA- D - CD - D B - C PROGRA FlashGet jccatch dll O - BHO no name - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO no name - BDBD DAD-C - A -ADC - B B FF D - C Program Files MSN Apps MSN Toolbar en-us msntb dll O - BHO no name - C CB B - D - D - C -B B - D Program Files NetTransport NTIEHelper dll O - Toolbar REALBAR - E BD F- B D- E-C FF-FD B A D - C PROGRA COMMON Real Toolbar realbar dll O - Toolbar FlashGet Bar - E E AB-F - D - D - BA E - C PROGRA FlashGet fgiebar dll O - Toolbar amp Yahoo Companion - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn ycomp dll O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - Toolbar MSN - BDAD DAD-C - A -ADC - B B FF D - C Program Files MSN Apps MSN Toolbar en-us msntb dll O - Toolbar AIM Search - D A B-D B- d - A - EE F C - C Program Files AIM Toolbar AIMBar dll O - HKLM Run ZTgServerSwitch c program files support com client lserver server vbs O - HKLM Run NvCplDaemon RUNDLL EXE NvQTwk NvCplDaemon initialize O - HKLM Run Pop trap exe quot C Program Files Trend Micro PC-cillin Pop trap exe quot O - HKLM Run WebTrapNT exe quot C Program Files Trend Micro PC-cillin WebTrapNT exe quot O - HKLM Run DXM Patch C WINDOWS p exe Q A O - HKLM Run WildTangent CDA RU... Read more

A:Need Assistance, Please

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

You have an outdated version of HijackThis. Click here to get the latest version of HijackThis.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Please download Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Go to this site to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.

Reboot into Safe Mode (hit F8 key until menu shows up).

Make sure to close any open browsers!!!

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

FlashGet
GMT (aka GAIN Publishing)
Xtractor Plus

WildTangent - This is an online gaming package that is installed by a number of third party applications and even OEMs, ISPs and AIM. The games aspect of this is really rather cool. The being installed without you asking for it isn't cool at all. They collect information about you and your usage. We recommend uninstalling it.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Free Software - D:\Program Files\Xtractor Plus\hh.html
O9 - Extra button: FlashGet (HKLM)
O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/min...ransporter.cab?

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\Common Files\GMT\
C:\Program Files\WildTangent\
C:\Program Files\FlashGet\
D:\Program Files\Xtractor Plus\

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.

http://www.techsupportforum.com/forums/f100/need-assistance-please-23704.html
Relevancy 30.1%

I have a HP pavilion a n It is Windows xp Home Edition with Service Pack It has NVDIA g-force mx Assistance Need with AGP X display I have norton with the latest version This is a comon problem i hear so i need help fixing it It is very Need Assistance aggrevating I tried to keep everything updated but still had problems I replaced the hard drive in it about years ago It just crashed and I didn't have the money for a new PC I just did a destructive recovery on it cause of error after error It has been only hours since i did this and now it is still locking up and getting errors The most comon error is ie exe I got the NVIDIA error ccapp svchost error and a few others before i did the recovery I don't want to get to far into loading the software i had before Since I am at the begining again I thought I'd ask for some advice How can this be fixed if it can Ty Michael

A:Need Assistance

There are many causes for system errors like this. Some of them are hardware related, which means a reinstallation of the software is not going to fix them.

A long list of things that you should verify are working correctly before you try another reinstall. If it IS hardware, you'll be wasting your time as the next installation will also be corrupt/unworkable.

First, have you checked to make certain the CPU fan is CLEAN ? A machine that old should have accumlated a lot of gook by now, especially if you have cats. A clogged fan reduces cooling, increases temperatures which corrupts data sometimes.

You can check your memory by using memtest86.

A bad optical drive can cause problem with an install.

Did you reformat the HD before running the install ? Many people here believe that you need to really clean off the HD before doing a reinstall, as remnants of the old installation will mess up the new one.

Finally, your Power Supply could be bad/going bad. That's harder to check. You check everything else first, before looking at the Power Supply.

http://www.techsupportforum.com/forums/f10/need-assistance-406703.html
Relevancy 30.1%

Hello.

My pc is Dell Inspiron 1300 lap top.

My TV is Sony KD 32DX100U

The connection is VGA from pc to tv's s-video and yellow video input.

The pc monitor view displays on tv but is repeated three or four times depending on resolution settings or is flickering white lines. It is black and white.

The windows graphics card driver has been updated.

Refresh is 60hz.

Powerstrip has since been installed but the "Advanced Timing Options" is greyed out.

Can you assist?

A:PC to TV, Set up assistance please

You shouldn't need both yellow RCA and s-video cables plugged in, it will use either one or the other.

Seeing as it is standard definition, I think you should set the resolution to 1024x768 if it is a 4:3 TV, for widescreen I'd choose 1024 x 576, refresh rate(depending on region, I would choose 50hz for USA or 60hz for everywhere else

http://www.sevenforums.com/graphic-cards/187772-pc-tv-set-up-assistance-please.html
Relevancy 30.1%

I have a Dell Demension running xp and I am using assistance I tried tried ask know and for must and I've Norton for some protection I have Registry Booster and have repaired and fixed up the registery I have scanned every file on my system I have turned Norton off and tried to install the fix I have uninstalled Norton and tried to install the fix and then Reinstalled Norton I do I've tried and tried and know I must ask for assistance not believe Norton is a problem I have searched the net for similar problems and have not come up with articals similar to mine The problem is that I can not install the Microsoft fix KB The install shield is in my system try all the time I click on the little Microsoft automatic update shield and it says that it is installing the fix But right after it says that the installation was succesfull the update shield goes away for about or min and then pops back up like I never installed it I have rebooted right after the install but it makes no difference Here is a Hijack log if that will help you Thank you for looking at my problem Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared ccSetMgr exe C Program Files Common Files Symantec Shared ccEvtMgr exe C Program Files Common Files Symantec Shared ccProxy exe C Program Files Common Files Symantec Shared SNDSrvc exe C Program Files Common Files Symantec Shared SPBBC SPBBCSvc exe C Program Files Common Files Symantec Shared CCPD-LC symlcsvc exe C WINDOWS Explorer EXE C WINDOWS system spoolsv exe C Program Files Roxio Easy CD Creator DirectCD DirectCD exe C Program Files Hewlett-Packard HP PrecisionScan PrecisionScan Pro hplamp exe C Program Files Java jre bin jusched exe C Program Files Scansoft PaperPort pptd nt exe C Program Files Common Files Symantec Shared ccApp exe C Program Files Messenger msmsgs exe C WINDOWS system ctfmon exe C Program Files Scansoft PaperPort SmartUI SmartUI exe C Program Files Creative SBLive Diagnostics diagent exe C WINDOWS System Ati evxx exe C Program Files Symantec LiveUpdate ALUSchedulerSvc exe C WINDOWS system Brmfrmps exe C WINDOWS System CTsvcCDA exe C Program Files Common Files EPSON EBAPI SAgent exe C WINDOWS System inetsrv inetinfo exe C Program Files Common Files Microsoft Shared VS Debug mdm exe C Program Files Norton Internet Security Norton AntiVirus navapsvc exe C PROGRA NORTON NORTON NPROTECT EXE C PROGRA NORTON NORTON SPEEDD NOPDB EXE C WINDOWS System svchost exe C WINDOWS System MsPMSPSv exe C Program Files Common Files Symantec Shared Security Console NSCSRVCE EXE C WINDOWS System svchost exe C WINDOWS system wuauclt exe C Program Files Internet Explorer iexplore exe C Program Files HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main SearchAssistant http -v net srchasst html obfuscated R - HKCU Software Microsoft Internet Explorer Main Search Bar res C WINDOWS System mfplay dll sp html obfuscated R - HKCU Software Microsoft Internet Explorer Main Search Page res C WINDOWS System mfplay dll sp html obfuscated R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main SearchAssistant http -v net srchasst html obfuscated R - HKLM Software Microsoft Internet Explorer Main Search Bar res C WINDOWS System mfplay dll sp html obfuscated R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Search SearchAssistant res C WINDOWS System mfplay dll sp html obfuscated R - HKCU Software Microsoft Internet Explorer Main HomeOldSP abo... Read more

Relevancy 30.1%

Toshiba Laptop Failed Due To Spyware! Installed Clean-up Disc, Somehow The Harddrive Failed To Reboot And Wants An Hdd Password When There Was Not One To Begin With! I Am Unable To Go Anywhere At This Point! Additionally, All The Drives Have Failed! Is It Possible For Me To Connect Directly To My Fourway Wireless Router And Have Someone Do What Is Necessary To Reboot The Hard Drive Etc. To Re-install Windows Xp With All Updates For No Cost? Thank You For Your Valuable Time, Ted
 

A:In Need Of Assistance

Not too familiar with laptops - but on a pc I would be inclined to remove the CMOS battery ( usually round about 20mm ....3/4 inch diameter ) for 10 mins then replace. This effectively wipes any CMOS information including the bios password. It is worth a try.

You may find this helpful: http://www.smartcomputing.com/Edito...cle=articles/2004/w1510/32w10/32w10.asp&guid=

Please note - this is not specific to a laptop - just for general info only.
 

https://forums.techguy.org/threads/in-need-of-assistance.462457/
Relevancy 30.1%

I'm trying to find If Possible (A free) program to help with Registry problems
and those pesty spywear problems
 

A:Looking for Assistance

There are a lot, just google for free registry cleanup program and you will find a lot
 

https://forums.techguy.org/threads/looking-for-assistance.422533/
Relevancy 30.1%

I just reinstalled my O/S Windows XP Pro and I need help with 2 things;

1. I have a yellow flag in the device manager on "Other devices" under "Multi Media Audio Controller". Where can I find one of those to install?

2. I don't see any other yellow flags, however the appearance of the screen seems a little different, not easy to look at, kind of annoying. I'm told that I need to install a video driver.

Can anyone help me with this in terms of what I need to do?

Thanks! Looking forward to your insights.

Ronhughes
 

A:Need a little assistance>>>>

do you have the make and model of the machine - then you can find out if the manufacturer has the drivers for audio and video on thier website

or we may be able to work out the hardware

one of these programs may tell us (however, some may need the driver installed to correctly identify )

http://www.belarc.com

online scan
http://www.d-a-l.com/hardware-scan.php

Great standalone program with pdf and email output
http://www.pxserver.com/WinAudit.htm

Does not require installation - can be run off a flash drive
http://www.gtopala.com/
 

https://forums.techguy.org/threads/need-a-little-assistance.579957/
Relevancy 30.1%

Hi I have been having a lot of trouble over the last year maintaining my privacy and have actually been getting illegaly harassed and have been losing business over the issue I know who my adversary is and unfortunately I am about million dollars poorer the him which puts me at a HUGE disadvantage Anyway in my search for what to do about this I have discovered that I need to start documenting IP addresses from when harrassing ads or emails come through so I have some evidence to build for assistance Looking a case Also I have begun to explore the world of networking and email encryption and using a whole different OS such as tails from tor I am really having a serious problem with this individual and with out some real evidence I am Looking for assistance not getting a response from law enforcement so I am trying to figure out how to work online which is vital for me without being tracked and subsequently harassed by this person I recently downloaded tor and have now put tor browser bundle on a flash drive so I can hopefully browse with more confidence however it sounds like I may still be getting hit by the ManintheMiddle attack even when using tor I have researched and found that this may be a Looking for assistance safer way to browse but not necessarily to conduct business Then I ran into some info on tails and I tried to download it and use it and I was Looking for assistance unsuccessful I am not fully clear as to why and in the process a program called PC cleaner or something was downloaded and it keeps popping up and trying to run a scan and it even talks to me through my speaker saying quot we have detected x number of errors on your pc quot I also have some concerns about malware on this machine so I thought I would ask you guys to review these logs Sorry for the long explanation Normally I would not purposely d l one of these pc cleaner programs as I already have mbam sas and ms sec I accidentally clicked the d l option while researching this tails OS option Here are the logs PS If you are not interested in giving any advice on the issue that I have going on regarding my privacy which may be more of a networking issue than I understand but if you could please review the logs and help me clean up this machine I would really appreciate it Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe c Program Files Microsoft Security Client Antimalware MsMpEng exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C Program Files SUPERAntiSpyware SASCORE EXE C Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Program Files Bonjour mDNSResponder exe C Program Files Java jre bin jqs exe C Program Files Malwarebytes Anti-Malware mbamservice exe C WINDOWS system nvsvc exe C WINDOWS system svchost exe C Program Files Common Files Microsoft Shared Windows Live WLIDSVC EXE C Program Files Common Files Microsoft Shared Windows Live WLIDSvcM exe C Program Files iPod bin iPodService exe C WINDOWS system winlogon exe C WINDOWS Explorer EXE C WINDOWS RTHDCPL EXE C Program Files CyberLink PowerDVD DX PDVDDXSrv exe C Program Files QuickTime QTTask exe C Program Files Microsoft Security Client msseces exe C Program Files iTunes iTunesHelper exe C Program Files Common Files Java Java Update jusched exe C Program Files Malwarebytes Anti-Malware mbamgui exe C WINDOWS system ctfmon exe C Program Files Hewlett-Packard Digital Imaging bin hpohmr exe C Program Files Hewlett-Packard Digital Imaging bin hpoevm exe C WINDOWS system osk exe C WINDOWS system MSSWCHX EXE C Program Files Trend Micro HiJackThis HiJackThis exe R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Defaul... Read more

https://forums.techguy.org/threads/looking-for-assistance.1034290/
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having probs galore have a look at the HJT i just ran help PLEASE Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system csrss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe please...thanks!!!!!!! assistance C WINDOWS system svchost exe C WINDOWS system svchost exe C assistance please...thanks!!!!!!! WINDOWS System svchost exe C WINDOWS System svchost exe E Program Files Lavasoft Ad-Aware aawservice exe C WINDOWS Explorer EXE C WINDOWS system spoolsv exe E Program Files POL POL exe C WINDOWS system ctfmon exe C Program Files Hewlett-Packard Digital Imaging bin hpobnz exe C DOCUME Natalie LOCALS Temp IXP TMP Setup ver exe assistance please...thanks!!!!!!! C Program Files Internet Explorer iexplore exe C WINDOWS System svchost exe C Program Files Common Files Apple Mobile assistance please...thanks!!!!!!! Device Support bin AppleMobileDeviceService exe C WINDOWS ATKKBService exe E Program Files AVG Anti-Spyware guard exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Microsoft SQL Server MSSQL ALAMODE Binn sqlservr exe C WINDOWS System NMSSvc exe C WINDOWS system nvsvc exe C WINDOWS system PnkBstrA exe C Program Files Hewlett-Packard Digital Imaging bin hpoevm exe C Program Files Hewlett-Packard Digital Imaging Bin hpoSTS exe C WINDOWS System svchost exe C WINDOWS System svcmon exe C WINDOWS System HPZipm exe C WINDOWS System alg exe C Program Files Internet Explorer iexplore exe e PROGRA FREEDO fdm exe C Documents and Settings Natalie Desktop HJT HijackThis exe C WINDOWS System wbem wmiprvse exe R - HKCU Software Microsoft Internet Explorer Main Search Page http www yahoo com R - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyServer O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO no name - A E FC- - C -AEA -BB F EA D - C WINDOWS system yayaArqP dll file missing O - Toolbar Adobe PDF - -D C - - FA - E EAAC - C Program Files Adobe Acrobat Acrobat AcroIEFavClient dll O - HKLM Run UpdReg C WINDOWS UpdReg EXE O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe install O - HKLM Run NvMediaCenter RunDLL exe NvMCTray dll NvTaskbarInit O - HKLM Run POL Agent e Program Files POL POL exe O - HKLM Run QuickTime Task quot E Program Files QuickTime qttask exe quot -atboottime O - HKLM RunOnce wextract cleanup rundll exe C WINDOWS system advpack dll DelNodeRunDLL quot C DOCUME Natalie LOCALS Temp IXP TMP quot O - HKCU Run ctfmon exe C WINDOWS system ctfmon exe O - HKUS S- - - RunOnce RunNarrator Narrator exe User SYSTEM O - HKUS DEFAULT RunOnce RunNarrator Narrator exe User Default user O - Global Startup hp psc Series lnk C Program Files Hewlett-Packard Digital Imaging bin hpobnz exe O - Extra context menu item amp Google Search - res C Program Files Google GoogleToolbar dll cmsearch html O - Extra context menu item amp Yahoo Search - file C Program Files Yahoo Common ycsrch htm O - Extra context menu item Backward amp Links - res C Program Files Google GoogleToolbar dll cmbacklinks html O - Extra context menu item Cac amp hed Snapshot of Page - res C Program Files Google GoogleToolbar dll cmcache html O - Extra context menu item Convert link target to Adobe PDF - res C Program Files Adobe Acrobat Acrobat AcroIEFavClient dll AcroIECapture html O - Extra context menu item Convert link target to existing PDF - res C Program Files Adobe Acrobat Acrobat AcroIEFavClient dll AcroIEAppend html O - Extra context menu item Convert selected links to Adobe PDF - res C Program Files Adobe Acrobat Acrobat AcroIEFavClient dll AcroIECaptureSelLinks html O - Extra context menu item Convert selected links to existing PDF - res C Program Files Adobe Ac... Read more

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hi a friend of mine was having issues with his computer it's got in need assistance of lots of pop ups running slow and when ctrl-alt-del is pressed all that is in need of assistance shown is running applications there are no tabs for running processes i ran norton and deleted a bunch of adware but it would not delete all of it i poked around and it looks like he has something call aurora on his computer i ran hijackthis but am having trouble discerning what to get rid of it seems like somehow i got rid of some in need of assistance stuff but there are still the annoying pop ups and poor performance the hijack log is as follows Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS system rundll exeC WINDOWS Explorer EXEC HijackThis exeR - HKLM Software Microsoft Internet Explorer Main Default Page URL http red clientapps yahoo com customize www yahoo comR - HKLM Software Microsoft Internet Explorer Main Start Page http red clientapps yahoo com customize www yahoo comO - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - C Program Files Norton AntiVirus NavShExt dllO - HKLM Run hpsysdrv c windows system hpsysdrv exeO - HKLM Run Recguard C WINDOWS SMINST RECGUARD EXEO - HKLM Run VTTimer VTTimer exeO - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run AGRSMMSG AGRSMMSG exeO - HKLM Run PS C WINDOWS system ps exeO - HKLM Run Reminder quot C Windows Creator Remind XP exe quot O - HKLM Run BigDogPath C WINDOWS VM STI EXE KOCOM KMC- Web CameraO - HKLM Run WinampAgent C Program Files Winamp winampa exeO - HKLM Run Symantec NetDriver Monitor C PROGRA SYMNET SNDMon exe ConsumerO - HKLM Run AlcxMonitor ALCXMNTR EXEO - HKLM Run NeroFilterCheck C WINDOWS system NeroCheck exeO - HKLM Run Desktop Search C WINDOWS isrvs desktop exeO - HKLM Run ffis C WINDOWS isrvs ffisearch exeO - HKLM Run SunJavaUpdateSched C Program Files Java jre bin jusched exeO - HKCU Run ctfmon exe C WINDOWS system ctfmon exeO - Extra context menu item E amp xport to Microsoft Excel - res C PROGRA MI OFFICE EXCEL EXE O - Extra button Research - B - CC- C -B BE- C C A - C PROGRA MI OFFICE REFIEBAR DLLO - Extra button AIM - AC E - - d -BC D- B D A DE - C Program Files AIM aim exeO - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exeO - Extra 'Tools' menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exeO - Unknown file in Winsock LSP c windows system aklsp dllO - Unknown file in Winsock LSP c windows system aklsp dllO - Unknown file in Winsock LSP c windows system aklsp dllO - Unknown file in Winsock LSP c windows system aklsp dllO - Winlogon Notify H TSP - C WINDOWS system h o gf e dllO - Winlogon Notify igfxcui - C WINDOWS SYSTEM igfxsrvc dllO - Service Symantec Event Manager ccEvtMgr - Symantec Corporation - c Program Files Common Files Symantec Shared ccEvtMgr exeO - Service Symantec Network Proxy ccProxy - Symantec Corporation - c Program Files Common Files Symantec Shared ccProxy exeO - Service Symantec Password Validation ccPwdSvc - Symantec Corporation - c Program Files Common Files Symantec Shared ccPwdSvc exeO - Service Symantec Settings Manager ccSetMgr - Symantec Corporation - c Program Files Common Files Symantec Shared ccSetMgr exeO - Service Norton AntiVirus Auto-Protect Service navapsvc - Symantec Corporation - C Program Files Norton AntiVirus navapsvc exeO - Service Norton AntiVirus Firewall Monitor Service NPFMntor - Symantec Corporation - C Program Files Norton AntiVirus IWP NPFMntor exeO - Service PACSPTISVR - Sony Corporation - C Program Files Common Files Sony Shared AVLib PACSPTISVR exeO - Service SAVScan - Symantec Corporation - C Program Files Norton AntiVirus SAVScan exeO - Service ScriptBlocki... Read more

A:in need of assistance

oh yeah, he is running windows xp home edition. he has norton 2005 with the most current updates. if more info is needed, please request in a post. thanks

http://www.bleepingcomputer.com/forums/t/25351/in-need-of-assistance/
Relevancy 30.1%

here is link assistance to orig post http www bleepingcomputer com forums topic html I have saved the dds on my vista desktop when following the guide i dbl click it run amp get the message quot the service cannot accept control messages at this time quot I get quot intrusion blocked quot messages when i browse internet from nortons but nothing from a full system scan shows up help with my next step would be appreciated sys restore points are also giving me this error message gmer ran as instructed by blade zephon log following GMER - http www gmer net Rootkit scan - - Windows Service Pack Harddisk DR - gt Device Ide assistance IdeDeviceP T L - WDC WD BEVT- A RT rev A Running gmer exe Driver C Users REALFR AppData Local Temp kxriafoc sys ---- System - GMER ---- SSDT F ZwAlertResumeThread SSDT F C ZwAlertThread SSDT A B ZwAllocateVirtualMemory SSDT E ZwAlpcConnectPort SSDT A ZwAssignProcessToJobObject SSDT A B C ZwCreateMutant SSDT A B F ZwCreateSymbolicLinkObject SSDT A ZwCreateThread SSDT A ZwDebugActiveProcess SSDT A D ZwDuplicateObject SSDT A ZwFreeVirtualMemory SSDT FCF ZwImpersonateAnonymousToken SSDT F D C ZwImpersonateThread SSDT E FDA ZwLoadDriver SSDT A ZwMapViewOfSection SSDT E C ZwOpenEvent SSDT A ZwOpenProcess SSDT EA B ZwOpenProcessToken SSDT A ZwOpenSection SSDT A E ZwOpenThread SSDT A B F ZwProtectVirtualMemory SSDT E ZwResumeThread SSDT A F ZwSetContextThread SSDT A assistance B ZwSetInformationProcess SSDT A D ZwSetSystemInformation SSDT A ZwSuspendProcess SSDT F ZwSuspendThread SSDT A FF ZwTerminateProcess SSDT A A ZwTerminateThread SSDT A AF ZwUnmapViewOfSection SSDT A ZwWriteVirtualMemory SSDT A B E ZwCreateThreadEx ---- Kernel code sections - GMER ---- text ntkrnlpa exe KeSetEvent D E A Bytes F C F text ntkrnlpa exe KeSetEvent E B Bytes B A text ntkrnlpa exe KeSetEvent D E C Bytes E JS x IN EAX x text ntkrnlpa exe KeSetEvent E Bytes A text ntkrnlpa exe KeSetEvent F E Bytes C B A SUB BYTE EBX EBP x a text text C Windows system DRIVERS tos sps sys section is writeable x CF D x D xE dsrt C Windows system DRIVERS tos sps sys unknown last section x CFA x x text C Windows system DRIVERS atikmdag sys section is writeable x C x BFAE xE C Users REALFR AppData Local Temp mbr sys The system cannot find the file specified ---- User code sections - GMER ---- text C Program Files Internet Explorer iexplore exe ntdll dll NtMapViewOfSection D Bytes JMP A text C Program Files Internet Explorer iexplore exe ntdll dll NtSetInformationProcess D Bytes JMP F text C Program Files Internet Explorer iexplore exe kernel dll ReadProcessMemory E F CB Bytes JMP B text C Program Files Internet Explorer iexplore exe kernel dll WriteProcessMemory F DBE Bytes JMP D text C Program Files Internet Explorer iexplore exe kernel dll GetTempFileNameW Bytes JMP B C Users Real FRESH Ray AppData Local FLVService lib FLVSrvLib dll FLV Service Library for Freecorder Applian Technologies Inc text C Program Files Internet Explorer iexplore exe kernel dll CreateIoCompletionPort DA Bytes JMP text C Program Files Internet Explorer iexplore exe kernel dll VirtualAllocEx AF Bytes JMP C text C Program Files Internet Explorer iexplore exe kernel dll CreateThread CB E Bytes JMP A CB C Windows system IEFRAME dll Internet Browser Microsoft Corporation text C Program Files Internet Explorer iexplore exe kernel dll GetProcessHandleCount D F Bytes JMP text C Program Files Internet Explorer iexplore exe USER dll CreateDialogParamW A A Bytes JMP BA C Program Files Freecorder tbFree dll Conduit Toolbar Conduit Ltd text C Program Files Internet Explorer iexplore exe USER dll GetAsyncKeyState A C Bytes JMP A DC D C Windows system IEFRAME dll Internet Browser Microsoft Corporation text C Program Files Internet Explorer iexplore exe USER dll SetWindowsHookExW A AD Bytes JMP AB C C Windows system IEFRAME dll Internet Browser Microsoft Corporation text C Program Files Internet Explorer iexplore exe USER dll CallNextHookEx A E B Bytes JMP AD A F C Windows system IEFRAME dll ... Read more

A:assistance

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415798 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
Please do this even if you have previously posted logs for us.If you were unable to produce the logs originally please try once more.If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system. If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available. Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.Thank you for your patience, and again sorry for the delay.*************************************************** We need to see some information about what is happening in your machine. Please perform the following scan again: Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results. Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE We also need a new log from the GMER anti-rootkit Scanner. Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step. Please first disable any CD emulation programs using the steps found in this topic: Why we request you disable CD Emulation when receiving Malware Removal Advice Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here: How to create a GME... Read more

http://www.bleepingcomputer.com/forums/t/415798/assistance/
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Here's my HJT log Prior to obtaining log I first ran the following in SAFE MODE CWS Spybot S amp D AD-Aware MS Antispy WebRoot SpySweep and then HJT Here's the log Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system csrss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS System svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C WINDOWS System alg exe C Program Files OLYMPUS DeviceDetector DM Service exe C WINDOWS System GEARSEC EXE c PROGRA mcafee com vso mcvsrte exe C Program Files PurgeIE PurgeIE Service exe C WINDOWS System svchost exe C WINDOWS System wdfmgr exe c PROGRA mcafee com vso mcshield exe C WINDOWS Explorer EXE C PROGRA HJT assistance log mcafee com vso mcvsshld exe c progra mcafee com vso mcvsescn exe C PROGRA mcafee com agent mcagent exe C PROGRA mcafee com agent McUpdate exe C Program Files iTunes iTunesHelper exe C program files umsd umsd exe C HJT log assistance Program Files Webroot Spy Sweeper SpySweeper exe C HJT log assistance Program Files OLYMPUS DeviceDetector DevDtct exe C Palm HOTSYNC EXE C Program Files iPod bin iPodService exe C Program Files Microsoft AntiSpyware gcasDtServ exe C Program Files Microsoft AntiSpyware gcasServ exe C Program Files HJT hijackthis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKLM Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKCU Software Microsoft Internet Explorer Main Window Title Microsoft Internet Explorer O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - Toolbar McAfee VirusScan - BA B -B - c -B - F F - c progra mcafee com vso mcvsshl dll O - Toolbar amp Radio - E - F- D - E- A C - C WINDOWS System msdxm ocx O - HKLM Run VSOCheckTask quot c PROGRA mcafee com vso mcmnhdlr exe quot checktask O - HKLM Run VirusScan Online quot c PROGRA mcafee com vso mcvsshld exe quot O - HKLM Run MCAgentExe c PROGRA mcafee com agent mcagent exe O - HKLM Run MCUpdateExe C PROGRA mcafee com agent mcupdate exe O - HKLM Run HPDJ Taskbar Utility C WINDOWS System spool drivers w x hpztsb exe O - HKLM Run iTunesHelper C Program Files iTunes iTunesHelper exe O - HKLM Run PLoader c program files umsd umsd exe sys auto run C program files UMSD O - HKLM Run Hpppta C Program Files Hewlett-Packard HP PrecisionScan PrecisionScan hpppta exe ICON O - HKCU Run SpySweeper quot C Program Files Webroot Spy Sweeper SpySweeper exe quot O - Global Startup Microsoft Office lnk C Program Files Microsoft Office Office OSA EXE O - Global Startup Device Detector lnk O - Global Startup HotSync Manager lnk C Palm HOTSYNC EXE O - Global Startup Adobe Reader Speed Launch lnk C Program Files Adobe Acrobat Reader reader sl exe O - Plugin for pdf C Program Files Internet Explorer PLUGINS nppdf dll O - Plugin for spop C Program Files Internet Explorer Plugins NPDocBox dll O - IERESET INF START PAGE URL http www att net O - DPF ED DDF - - BBE- - A EDB D A McAfee com Operating System Class - http bin mcafee com molbin shared mcinsctl cab O - DPF FB B - - -BCF - F AE A Snapfish File Upload ActiveX Control - http www snapfish com SnapfishUpload cab O - DPF C FEC- AF - FC- - A EBDFE A InstallShield International Setup Player - http ftp hp com pub automatic player isetupML cab O - DPF BCC FF - D - -A E-C E ADA DwnldGroupMgr Class - http bin mcafee com molbin shared mcgdmgr cab O - Service DM Service - OLYMPUS OPTICAL CO LTD - C Program Files OLYMPUS DeviceDetector DM Service exe O - Service GEARSecurity - GEAR Software - C WINDOWS System GEARSEC EXE O - Service iPod Service - Apple Computer Inc - C Program Files iPod bin iPodService exe O - Service McAfee com McShield - Unk... Read more

A:HJT log assistance

Hi Todd.

Did you run this scan in Safe Mode???

If so, please redo another scan in Normal Mode. Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.

http://www.techsupportforum.com/forums/f284/hjt-log-assistance-45505.html
Relevancy 30.1%

Hey All Can someone take a look at my Hijack this log file and tell me if things look normal Thanks in advance Also any help on providing a way to keep the wisptis exe service from running would be appreciated Assistance Looking for I don t have a tablet PC Looking for Assistance and I ve tried setting it to manual from the admin tools services area but it still keeps popping back Thanks in advance Scott Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C Looking for Assistance WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system Ati evxx exe C WINDOWS Explorer EXE C Program Files Common Files Symantec Shared ccApp exe C Program Files ATI Technologies ATI ACE cli exe C Program Looking for Assistance Files Common Files Symantec Shared ccSetMgr exe F Program Files Norton SystemWorks Norton Antivirus navapsvc exe F Program Files Norton SystemWorks Norton Antivirus SAVScan exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared CCPD-LC symlcsvc exe C WINDOWS System MsPMSPSv exe C Program Files Common Files Symantec Shared ccEvtMgr exe C WINDOWS System dmadmin exe C Program Files Common Files Symantec Shared Security Center SymWSC exe C WINDOWS System svchost exe C WINDOWS System WISPTIS EXE C Program Files Windows Media Connect mswmcls exe C Documents and Settings Scott Desktop HijackThis exe C Program Files Messenger msmsgs exe R - HKCU Software Microsoft Internet Explorer Main Start Page http cbs sportsline com R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride lt local gt O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - F Program Files Adobe Acrobat Reader ActiveX AcroIEHelper dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO NAV Helper - BDF E -B - AD-A -FADC B - F Program Files Norton SystemWorks Norton Antivirus NavShExt dll O - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - F Program Files Norton SystemWorks Norton Antivirus NavShExt dll O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run ATIPTA C Program Files ATI Technologies ATI Control Panel atiptaxx exe O - HKLM Run ATICCC quot C Program Files ATI Technologies ATI ACE cli exe quot runtime O - Extra context menu item amp Google Search - res c program files google GoogleToolbar dll cmsearch html O - Extra context menu item Backward Links - res c program files google GoogleToolbar dll cmbacklinks html O - Extra context menu item Cached Snapshot of Page - res c program files google GoogleToolbar dll cmcache html O - Extra context menu item E amp xport to Microsoft Excel - res C PROGRA MICROS OFFICE EXCEL EXE O - Extra context menu item Similar Pages - res c program files google GoogleToolbar dll cmsimilar html O - Extra context menu item Translate into English - res c program files google GoogleToolbar dll cmtrans html O - Extra button Research - B - CC- C -B BE- C C A - C PROGRA MICROS OFFICE REFIEBAR DLL O - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Extra Tools menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - DPF BC F - A - D -BEB - AA B AE Symantec AntiVirus scanner - http security symantec com sscv SharedContent vc bin AvSniff cab O - DPF ED DDF - - BBE- - A EDB D A - O - DPF B-B - D-A D -FCFDF E C WUWebControl Class - http v windowsupdate microsoft c ls en x client wuweb site cab O - DPF E F- D - A - DD -E EEEC Symantec RuFSI Utility Class - http security symantec com sscv SharedContent common bin cabsa cab O - DPF C FCEF -ACE - D -BEBD- AA B AE Symantec RuFSI Registry Information Cla... Read more

A:Looking for Assistance

Your log is clean. What is the problem?
 

https://forums.techguy.org/threads/looking-for-assistance.291424/
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If anyone could take a look at the following log and let me know what needs to log HJT assistance stay and what needs to go it would be most helpful HJT log assistance Thanks in advance Logfile of HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C PROGRA COMMON AOL ACS acsd exe C WINDOWS system cisvc exe C Program Files Norton SystemWorks Norton AntiVirus navapsvc exe C Program Files HJT log assistance Norton Utilities NPROTECT EXE C PROGRA SPEEDD nopdb exe C WINDOWS SYSTEM ZoneLabs vsmon exe C WINDOWS wanmpsvc exe C WINDOWS Explorer EXE C PROGRA ZONELA ZONEAL zlclient exe C Program Files QuickTime qttask exe C Program Files Messenger msmsgs exe C Program Files AIM aim exe C DOCUME ETHAN SAL LOCALS Temp Temporary Directory for hijackthis zip HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www kramer-fox com O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper dll O - BHO NAV Helper - BDF E -B - AD-A -FADC B - C Program Files Norton SystemWorks Norton AntiVirus NavShExt dll O - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - C Program Files Norton SystemWorks Norton AntiVirus NavShExt dll O - HKLM Run Zone Labs Client C PROGRA ZONELA ZONEAL zlclient exe O - HKLM Run ccApp C Program Files Common Files Symantec Shared ccApp exe O - HKLM Run BootWarn C Program Files Norton SystemWorks Norton AntiVirus BootWarn exe a O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot background O - HKCU Run AIM C Program Files AIM aim exe -cnetwait odl O - HKCU Run Spyware Doctor quot C Program Files Spyware Doctor spydoctor exe quot Q O - Global Startup America Online Tray Icon lnk C Program Files America Online aoltray exe O - Global Startup Microsoft Office lnk C Program Files Microsoft Office Office OSA EXE O - Extra button no name - B E C - FCB- CF-AAA - C - no file O - Extra Tools menuitem Sun Java Console - B E C - FCB- CF-AAA - C - no file O - Extra button AIM - AC E - - d -BC D- B D A DE - C Program Files AIM aim exe O - Extra button Real com - CD F -D E - d - FE- C F AFE - C WINDOWS System Shdocvw dll O - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Extra Tools menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - DPF BC F - A - D -BEB - AA B AE Symantec AntiVirus scanner - http security symantec com sscv SharedContent vc bin AvSniff cab O - DPF DDE -E - D -A - - http www xblock com download xclean micro exe O - DPF E F- D - A - DD -E EEEC Symantec RuFSI Utility Class - http security symantec com sscv SharedContent common bin cabsa cab O - DPF D D - - D -BDCD- C F A B HouseCall Control - http a g akamai net housecall trendmicro com housecall xscan cab nbsp

A:HJT log assistance

There's nothing bad in the log, just a couple of entries to tidy up:

Rescan with Hijack This, close all browser windows except Hijack This, put a check mark beside these entries and click “fix checked”.

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file
 

https://forums.techguy.org/threads/hjt-log-assistance.291202/
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Somewhere in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft there is a registry key that looks like this : [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ `nk)a0 ]"7d7b96c8e3280294"=hex(:98,00,6a,4a,e8,fe,b5,a1

Unfortunately I cannot find it in regedit, and ive never seen a registry key look like this before, supposively its for the dvd player, if anyone knows where it can be found please help, thanks.

A:Need assistance please

Hello Kryptowarrior and welcome to the BC HijackThis forum. This is a forum for removing infections from computers. If you believe you are infected then we will need a HijackThis log to analyze what is going on on the computer. If this is just a general question then please post it in the appropriate operatingt system forum.We need a complete HijackThis (HJT) log file to be able to analyze what is happening on your computer. If you do not have a copy of HijackThis or do not have the latest version (1.99.1) then download it from here: HijackThis_sfx.exe Double-click on the file you just downloaded and click on the UnZip button to install the program. It will be installed to the C:\Program Files\HijackThis\ folder by default.Boot normally, start HijackThis and click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.I will review your log when it comes in.DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL I CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTEROT

http://www.bleepingcomputer.com/forums/t/27270/need-assistance-please/
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Removed everything I could- but still cant get rid of ffisearch edmound isearch xpi mfiltis dll msdbhk dll sysupd dll PLEASE!!!!!! Assistance All Assistance PLEASE!!!!!! of which AVG has deemed viruses I have ran adaware spybot spyblaster shut of system restore deleted all temp internet files cookies and deleted what I thought necessary out of remove programs in control panel this is a friends computer From a total of viruses I am down Assistance PLEASE!!!!!! to the listed above Any help would be appreciated Andy mhs Win XP upgrade over ME RAM SP Log was analyzed using KRC HijackThis Analyzer - Updated on Get updates at http www greyknight com download htm programs Security Programs Detected C PROGRA Grisoft AVGFRE avgamsvr exe C PROGRA Grisoft AVGFRE avgupsvc exe C PROGRA Grisoft AVGFRE avgcc exe C PROGRA Grisoft AVGFRE avgemc exe O - HKLM Run AVG CC C PROGRA Grisoft AVGFRE avgcc exe STARTUP O - HKLM Run AVG EMC C PROGRA Grisoft AVGFRE avgemc exe O - Service AVG Alert Manager Server Avg Alrt - GRISOFT s r o - C PROGRA Grisoft AVGFRE avgamsvr exe O - Service AVG Update Service Avg UpdSvc - GRISOFT s r o - C PROGRA Grisoft AVGFRE avgupsvc exe O - Service SymWMI Service SymWSC - Symantec Corporation - C Program Files Common Files Symantec Shared Security Center SymWSC exe Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C Program Files Viewpoint Viewpoint Manager ViewMgr exe C WINDOWS System Racreg exe C Program Files Common Files WinTools WToolsS exe C WINDOWS isrvs desktop exe C WINDOWS System srcmg exe c windows system etqhzi exe C WINDOWS isrvs desktop exe C Documents and Settings Dad Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer SearchURL http www begin search com sidesearch html R - HKCU Software Microsoft Internet Explorer Main Search Bar http www yibdfrncogzv net loR k swUOiQRiK html R - HKLM Software Microsoft Internet Explorer Main Start Page R - HKLM Software Microsoft Internet Explorer Main Local Page C WINDOWS SYSTEM blank htm R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName R - Default URLSearchHook is missing O - BHO BolgerObj Class - A - - a - D - A B - C WINDOWS Bolger dll O - BHO IE Update Class - B AB E - DC - A-B -BF C A E - C WINDOWS isrvs sysupd dll O - BHO no name - E B- - A- BC - BAD F - C WINDOWS System widssi dll O - HKLM Run erifierv C WINDOWS System erifierv exe O - HKLM Run igverifs C WINDOWS System igverifs exe O - HKLM Run Bakra C WINDOWS System IEHost exe O - HKLM Run ViewMgr C Program Files Viewpoint Viewpoint Manager ViewMgr exe O - HKLM Run wq C documents and settings tyler local settings temp wq exe O - HKLM Run d a bf c C WINDOWS System Racreg exe O - HKLM Run H WM QPNRZP C WINDOWS System Nta i h exe O - HKLM Run Upsfc C DOCUME Janise LOCALS Temp app tmp O - HKLM Run JCu C windows JCu exe O - HKLM Run ZlfZK C windows ZlfZK exe O - HKLM Run Desktop Search C WINDOWS isrvs desktop exe O - HKLM Run ffis C WINDOWS isrvs ffisearch exe O - HKLM Run msmc C WINDOWS System msmc exe O - HKLM Run intra error stupid wipe C Documents and Settings All Users Application Data amen mapi intra error Shim Amen exe O - HKLM Run farmmext C WINDOWS farmmext exe O - HKLM Run WinTools C PROGRA COMMON WinTools WToolsA exe O - HKLM Run fulkiek c windows system etqhzi exe O - HKCU Run ifhelpermiddleman C WINDOWS System ifhelpermiddleman exe O - HKCU Run creativemp C DOCUME Dad APPLIC OPENFO sixthmetabyte exe O - HKCU Run Y RXJ g srcmg exe O - Global Startup AdwareFilter Background Protection lnk C Program Files AdwareFilter AdwareFilter exe O - Extra context menu item Coupons - file C Program Files couponsandoffers System Temp couponsandoffers script htm O - Extra button no name - E D- - b - -F B B BD AC - C WINDOWS System maxspeed exe file missing O - Extra 'Tools' menuitem MaxSpeed - E D- - b - -F B B BD AC - C WINDOWS System maxspeed exe file missing O - Extra 'Tools' menuitem Yahoo Messenger - BBE - E - ... Read more

A:Assistance PLEASE!!!!!!

Hello, and welcome to TSF!

Quite a lot of infection, which will take some time to clear up.


Download, unzip to your desktop CWShredder and run it, then:

1. Click "Check For Update"

(If an update isn't available, skip to step #4.)

2. Click "Click here to Download the upate".
3. When the new version has been downloaded, click "Save".
4. Click "Fix ->"


===============

Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:

1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:

srcmg32.exe*

2) Then if any are found in the 'prefetch' folder, delete them.

Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.

===============

Go to Add/Remove programs and remove(uninstall) the following, if present:

Desktop Search
WinTools

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Download LSPFix and unzip to your desktop, then run it. Now, we need to:

1. check(tick) "I know what i'm doing".
2. click on (highlight) each occurance of the following, one at a time:

cdlsp.dll

3. then click ">>", mo'ing each one, individually, to the 'Remove' pane.
4. (double-check, and make sure that only the above files are in the 'Remove'pane.)
5. click "Finish >>"


===============

You'll need to download uninst.exe to remove the 'peper' infection, then:

1. run uninst.exe ... (first pass).
2. reboot your computer.
3. run uninst.exe ... (final pass).

Note: You must have an active internet connection, each time this program is run, for it to properly work.

===============

Next, we need to remove(uninstall) the 'lop' infection by going to here, then downloading and running the uninstaller(s) that relate to the application(s) your wanting to remove. The following selections are available: "Start page", "Search engine", "Accessories Toolbar".

After uninstalling any (or all) of the above, let's see if we have anything in "Scheduled Tasks":

Download, unzip and run ScheduledTasks.bat (courtesy of ddeerrff), and when notepad comes up, post the contents back to this thread.

===============

Next, Open a command prompt by:

1. Clicking "Start", then "Run...".
2. Enter "cmd" (without the quotes).
3. Enter "services.msc" (without the quotes).

-

Now, locate and 'stop' the following services, if present:

WinTools for IE service (WinToolsSvc) owner ... (C:\Program Files\Common Files\WinTools\WToolsS.exe)

Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services.

===============

Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINDOWS\System32\Racreg32.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\System32\srcmg32.exe
c:\windows\system32\etqhzi.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Now, let's open a command prompt and unregiste... Read more

http://www.techsupportforum.com/forums/f284/assistance-please-51390.html
Relevancy 30.1%

Computer recently started having pop-ups It is a Windows XP computer and the users use Mozilla as a web browser not IE However IE is still installed on the computer Recently have been getting popups randomly even when all applications are closed I have downloaded the latest Ad-Aware program run the scan several times and told the program to quot Remove All quot Pop-ups still are there The of Need getting assistance pop-ups rid program finds Win Adware BHO along with some MyWebSearch and Cookie results I have tried to uninstall the My Web Search Assist from Control Panel - gt Add Remove programs but the uninstall fails I downloaded and ran the HiJack This program and have the results of the log below Logfile of Trend Micro HijackThis v Scan Need assistance getting rid of pop-ups saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C Need assistance getting rid of pop-ups WINDOWS system lsass exe C WINDOWS system svchost exe C Need assistance getting rid of pop-ups WINDOWS System svchost exe C Program Files Lavasoft Ad-Aware AAWService exe C WINDOWS system spoolsv exe C Program Files Grisoft AVG Anti-Spyware guard exe C Program Files Symantec AntiVirus DefWatch exe C Program Files Canon IJPLM IJPLMSVC EXE C Program Files Java jre bin jqs exe C WINDOWS system svchost exe C Program Files Canon CAL CALMAIN exe C Program Files Java jre bin jusched exe C Program Files Intel Modem Event Monitor IntelMEM exe C Program Files CyberLink PowerDVD DVDLauncher exe C Program Files Musicmatch Musicmatch Jukebox mm tray exe C Program Files Real RealPlayer RealPlay exe C WINDOWS system dla tfswctrl exe C WINDOWS system hkcmd exe C WINDOWS system igfxpers exe C Program Files Musicmatch Musicmatch Jukebox mmtask exe C Program Files Common Files Microsoft Shared Works Shared WkUFind exe C Program Files Canon MyPrinter BJMyPrt exe C Program Files Messenger msmsgs exe C WINDOWS system ctfmon exe C Documents and Settings Grenie s Local Settings Application Data Google Update GoogleUpdate exe C Program Files Lavasoft Ad-Aware AAWTray exe C WINDOWS msa exe C DOCUME Grenie s LOCALS Temp i exe C WINDOWS explorer exe C WINDOWS system wuauclt exe C Program Files Trend Micro HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page about blank R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - URLSearchHook no name - D F -B FE- -BF - AB D D - C Program Files MyWaySA SrchAsDe bin deSrcAs dll file missing R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - no file O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jre lib deploy jqs ie jqs plugin dll O - Toolbar no name - B EA -A - -B BB- DE CCA - no file O - Toolbar Web Application - D - F - - B- D E ABE - C Program Files NetProject wamdl dll file missing O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM Run IntelMeM quot C Program Files Intel Modem Event Monitor IntelMEM exe quot O - HKLM Run DVDLauncher quot C Program Files CyberLink PowerDVD DVDLauncher exe quot O - HKLM Run UpdateManager quot C Program Files Common Files Sonic Update Manager sgtray exe quot r O - HKLM Run MMTray quot C Program Files Musicmatch Musicmatch Jukebox mm tray exe quot O - HKLM Run RealTray quot C Program... Read more

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Logfile of HijackThis v Scan saved at on Platform Windows XP SP WinNT MSIE some Would Assistance like Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS SYSTEM winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C Program Files Common Files Microsoft Shared VS Debug mdm exe C WINDOWS system nvsvc exe C Program Files Panda Software Panda Platinum Internet Security passrv exe C Program Files Panda Software Panda Platinum Internet Security Would like some Assistance Firewall PavFires exe C WINDOWS system GSICON EXE C WINDOWS system dslagent exe C Program Files Microsoft AntiSpyware gcasServ exe C Program Files Nokia Nokia PC Suite Launch Application exe C Program Files Panda Software Panda Platinum Internet Security APVXDWIN EXE C Program Files Microsoft AntiSpyware gcasDtServ exe C Program Would like some Assistance Files Common Files Panda Software PavShld pavprsrv exe C Program Files Panda Software Panda Platinum Internet Security pavsrv exe C Program Files Panda Software Panda Platinum Internet Security psimsvc exe C Program Files Panda Software Panda Platinum Internet Security AVENGINE EXE C WINDOWS System svchost exe C Program Files Common Files Ulead Systems DVD ULCDRSvr exe C PROGRA COMMON PCSuite DATALA DATALA EXE C Program Files Messenger msmsgs exe C Program Files MSN Messenger MsnMsgr Exe C PROGRA COMMON PCSuite Services SERVIC EXE C WINDOWS system ctfmon exe C Program Files Skype Phone Skype exe C Program Files Common Files DataViz DvzIncMsgr exe C Program Files WinZip WZQKPICK EXE C Program Files No-IP DUC exe C WINDOWS system wuauclt exe C Program Files Panda Software Panda Platinum Internet Security WebProxy exe E Back up programes hijackthis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Bar http g msn co uk SEENGB SAOS O - BHO ST - EDE -C B - E- - BF AF E - C Program Files MSN Apps ST en-xu stmain dll O - BHO MSNToolBandBHO - BDBD DAD-C - A -ADC - B B FF D - C Program Files MSN Apps MSN Toolbar en-gb msntb dll O - Toolbar MSN - BDAD DAD-C - A -ADC - B B FF D - C Program Files MSN Apps MSN Toolbar en-gb msntb dll O - HKLM Run GSICONEXE GSICON EXE O - HKLM Run DSLAGENTEXE dslagent exe USB O - HKLM Run gcasServ quot C Program Files Microsoft AntiSpyware gcasServ exe quot O - HKLM Run PCSuiteTrayApplication C Program Files Nokia Nokia PC Suite Launch Application exe -onlytray O - HKLM Run DataLayer C PROGRA COMMON PCSuite DATALA DATALA EXE O - HKLM Run SCANINICIO quot C Program Files Panda Software Panda Platinum Internet Security Inicio exe quot O - HKLM Run APVXDWIN quot C Program Files Panda Software Panda Platinum Internet Security APVXDWIN EXE quot s O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe install O - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS system NvMcTray dll NvTaskbarInit O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot background O - HKCU Run MsnMsgr quot C Program Files MSN Messenger MsnMsgr Exe quot background O - HKCU Run Skype quot C Program Files Skype Phone Skype exe quot nosplash minimized O - HKCU Run ctfmon exe C WINDOWS system ctfmon exe O - Startup No-IP DUC lnk C Program Files No-IP DUC exe O - Global Startup DataViz Inc Messenger lnk C Program Files Common Files DataViz DvzIncMsgr exe O - Global Startup WinZip Quick Pick lnk C Program Files WinZip WZQKPICK EXE O - Extra context menu item E amp xport to Microsoft Excel - res C PROGRA MICROS OFFICE EXCEL EXE O - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java jre bin npjpi dll O - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java jre bin npjpi dll O - Extra button Research - B - CC- C -B BE- C C A - C PROGRA MICROS OFFICE REFIEBAR DLL O - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Ex... Read more

A:Would like some Assistance

What seems to be the problem?

http://www.techsupportforum.com/forums/f284/would-like-some-assistance-58051.html
Relevancy 30.1%

Ok here please. Assistance s my Assistance please. deal For a couple weeks now I ve been unable to access various essential elements on my PC running XP Pro When I attempt to open Task Manager the window closes before I m able to do anything The same goes for msconfig and regedit which isn t very helpful Various antivirus softwares McAfree TrendMicro etc aren t finding anything and neither is Adaware I made a copy of taskmanager and can open it that way but I still can t seem to root out the problem quot support exe quot is runnning in there and that s my primary suspect but I can t finish it off permanently What s causing my Windows utilities to close by themselves I m attaching a Hijack This log as well since I don t know what might need to go from there I m at the end of my abilities and don t know what to try now please help Thanks in advance Will Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C WINDOWS system Ati evxx exe C WINDOWS Explorer EXE C WINDOWS system pctspk exe C Program Files Apoint Apoint exe C Program Files ATI Technologies ATI Control Panel atiptaxx exe C WINDOWS System DSentry exe C Program Files Common Files Real Update OB realsched exe C WINDOWS system RUNDLL exe C Program Files Apoint Apntex exe C WINDOWS system cisvc exe C WINDOWS System svchost exe C WINDOWS wanmpsvc exe C WINDOWS System WLTRYSVC EXE C WINDOWS System bcmwltry exe C WINDOWS system cidaemon exe C PROGRA McAfee com Agent mcagent exe c PROGRA mcafee com vso mcvsshld exe c progra mcafee com vso mcvsescn exe c PROGRA mcafee com vso mcvsrte exe c PROGRA mcafee com vso mcshield exe C PROGRA McAfee com Agent McDash exe c program files mcafee com shared mghtml exe c PROGRA mcafee com vso mcmnhdlr exe C Program Files Internet Explorer iexplore exe C Documents and Settings William K Warner Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main SearchAssistant C WINDOWS system searchbar html R - HKLM Software Microsoft Internet Explorer Main Start Page http www dellnet com R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyServer O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper dll O - BHO no name - E F -B B- c - C F-C EECED F C - no file O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - Toolbar McAfee VirusScan - BA B -B - c -B - F F - c progra mcafee com vso mcvsshl dll O - HKLM Run PCTVOICE pctspk exe O - HKLM Run Apoint C Program Files Apoint Apoint exe O - HKLM Run ATIPTA C Program Files ATI Technologies ATI Control Panel atiptaxx exe O - HKLM Run DVDSentry C WINDOWS System DSentry exe O - HKLM Run TkBellExe quot C Program Files Common Files Real Update OB realsched exe quot -osboot O - HKLM Run DwlClient C Program Files Common Files Dell EUSW Support exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run DXM Patch C WINDOWS p exe Q A O - HKLM Run WildTangent CDA RUNDLL exe quot C Program Files WildTangent Apps CDA cdaEngine dll quot cdaEngineMain O - HKLM Run MSConfig C WINDOWS PCHealth HelpCtr Binaries MSConfig exe auto O - HKLM Run CleanUp C PROGRA McAfee com Shared mcappins exe v cleanup O - HKLM Run msci C DOCUME WILLIA WAR LOCALS Temp mcinfo exe insfin O - HKLM Run McRegWiz C PROGRA McAfee com Agent mcregwiz exe autorun O - HKLM Run VSOCheckTask quot c PROGRA mcafee com vso mcmnhdlr exe quot checktask O - HKLM Run VirusScan Online quot c PROGRA mcafee com vso mcvsshld exe quot O - HKLM Run MCAgentExe c PROGRA mcafee com agent mcagent exe O - HKL... Read more

https://forums.techguy.org/threads/assistance-please.313797/
Relevancy 30.1%

Hey everyone Usually I'm pretty good at removing malware and fixing people's computers But I've run out of ideas Here is some info Ok at work I've been fixing a lot of people's computers This isn't my job but I guess it's part of it I enjoy it but that's besides the point Anyways I managed to fix up a few fairly well but one is giving me a problem I've done all I can think of ran multiple virus and spyware scans mostly from Safe Mode The problem is that this computer runs so ungodly slow that it is virtually impossible to work on it in normal mode This obviously hinders things quite a bit Assistance Log Hjt - Some Anyways here is the HJT log hopefully someone can shed some light on what the problem s might be Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe Some Assistance - Hjt Log C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C Program Files AntiVir PersonalEdition Classic sched exe C Program Files AntiVir PersonalEdition Classic avguard exe C PROGRA COMMON AOL ACS acsd exe c Program Files Norton AntiVirus navapsvc exe C WINDOWS System svchost exe C WINDOWS wanmpsvc exe C WINDOWS Explorer exe C windows system hpsysdrv exe C WINDOWS System hkcmd exe C HP KBD KBD EXE C WINDOWS System wuauclt exe G procexp Some Assistance - Hjt Log exe C hijackthis exe R - HKCU Software Microsoft Internet Explorer Main Search Bar about blank R - Default URLSearchHook is missing F - REG system ini Shell Explorer exe O - BHO CNavExtBho Class - BDF E -B - AD-A -FADC B - c Program Files Norton AntiVirus NavShExt dll O - HKLM Run hpsysdrv c windows system hpsysdrv exe O - HKLM Run HotKeysCmds C WINDOWS System hkcmd exe O - HKLM Run KBD C HP KBD KBD EXE O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS System NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe installquiet keeploaded nodetect O - HKLM Run ccApp quot c Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run ccRegVfy quot c Program Files Common Files Symantec Shared ccRegVfy exe quot O - HKLM Run AlcxMonitor ALCXMNTR EXE O - HKLM Run PS C WINDOWS system ps exe O - HKLM Run HPDJ Taskbar Utility C WINDOWS System spool drivers w x hpztsb exe O - HKLM Run D-Link AirPlus XtremeG C Program Files D-Link AirPlus XtremeG AirPlusCFG exe O - HKLM Run ALUAlert C Program Files Symantec LiveUpdate ALUNOTIFY EXE O - HKCU Run NVIEW rundll exe nview dll nViewLoadHook O - HKCU Run dimap C WINDOWS System dimap exe O - HKCU Run olecli C WINDOWS System olecli exe O - HKCU Run ni C WINDOWS System ni exe O - HKCU Run Fftlhklb C Program Files Esjt Nktc exe O - HKCU Run aCEQRHANY C WINDOWS System aCEQRHANY exe O - Extra context menu item Web Rebates - file C Program Files WebRebates websrebates webtrebates toprC htm O - Extra button no name - B E C - FCB- CF-AAA - C - C WINDOWS System msjava dll O - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C WINDOWS System msjava dll O - Extra button ShopperReports - Compare travel rates - B E E-E A- c - F - FAFE - C Program Files ShopperReports Bin ShprRprt dll file missing O - Extra button ShopperReports - Compare product prices - B E E-E A- c - F - FAFE - C Program Files ShopperReports Bin ShprRprt dll file missing O - Extra button eBay - Homepage - EF EAC - - E -B BD-BA C F AC A - C Program Files IrfanView Ebay Ebay htm O - Service AntiVir PersonalEdition Classic Scheduler AntiVirScheduler - Avira GmbH - C Program Files AntiVir PersonalEdition Classic sched exe O - Service AntiVir PersonalEdition Classic Guard AntiVirService - AVIRA GmbH - C Program Files AntiVir PersonalEdition Classic avguard exe O - Service AOL Connectivity Service AOL ACS - America Online Inc - C PROGRA COMMON AOL ACS acsd exe O - Service Symantec Event Manager ccEvtMgr - Symantec Corporation - c Program Files Common Files Symantec Shared ccEvtMgr ex... Read more

A:Some Assistance - Hjt Log

Hello and welcome to the forum. You do have issues and they are not all malware. Please follow the directions in the posted order.1) You are running two antivirus programs at the same time and this is not a good thing. They conflict with each other and you will be less safe than if you ran one good program and maintained it properly. Uninstall one, update the one you keep and run a complete system scan, post for me any item that can't be removed, the complete name and pathway.See this >>> http://service1.symantec.com/SUPPORT/nav.n...0000313165552062) C:\hijackthis.exe <<< HJT needs a folder, return to C:\ and make a new folder, call it HJT. Move the log that is there and HJT.exe into that folder: C:\HJT\HijackThis.exe3) Enable hidden files&folders..reverse the process when done, You will not see this junk unless you do this.Click Start.Open My Computer.Select the Tools menu and click Folder Options.Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.Uncheck: Hide file extensions for known file typesUncheck the Hide protected operating system files (recommended) option.Click Yes to confirm.Click OK.4) Please download Ewido Security Suite it is a trial version of the program.Install ewido security suiteLaunch ewido, there should be an icon on your desktop double-click it.The program will now go to the main screenYou will need to update ewido to the latest definition files.On the left hand side of the main screen click updateThen click on Start UpdateThe update will start and a progress bar will show the updates being installed.If you are having problems with the updater, you can use this link to manually update Ewido.Ewido manual updatesDO NOT run it yet.5) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blankR3 - Default URLSearchHook is missingF2 - REG:system.ini: Shell=Explorer.exe O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXEO4 - HKCU\..\Run: [dimap] C:\WINDOWS\System32\dimap.exeO4 - HKCU\..\Run: [olecli32] C:\WINDOWS\System32\olecli32.exeO4 - HKCU\..\Run: [196_150_ni] C:\WINDOWS\System32\196_150_ni.exeO4 - HKCU\..\Run: [Fftlhklb] C:\Program Files\Esjt\Nktc.exeO4 - HKCU\..\Run: [aCEQRHANY] C:\WINDOWS\System32\aCEQRHANY.exeO8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htmO9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\1.1.0.0\ShprRprt.dll (file missing) G O9 - Extra button: ShopperReports - Compare product prices - {946B3E9E-E21A-49c8-9F63-900533FAFE15} - C:\Program Files\ShopperReports\Bin\1.1.0.0\ShprRprt.dll (file missing) Close all programs but HJT and all browser windows, then click on "Fix Checked"6) Search for and delete these files and folder:ALCXMNTR.EXE <<< file (just that file, should be in C:\Windows\C:\Program Files\Esjt\ >>> folderC:\Program Files\ShopperReports\ >>> folderC:\WINDOWS\System32\aCEQRHANY.exe >>> fileC:\WINDOWS\System32\dimap.exe >>> fileC:\WINDOWS\System32\olecli32.exe >>> fileC:\WINDOWS\System32\196_150_ni.exeC:\Windows\Prefetch\ >>> delete the contents (NOT THE FOLDER) Prefetch info: http://www.windowsnetworking.com/articles_...refetch-XP.html7) Restart the computer in safe mode: http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/8) Open ewido [*]Click on scanner[*]Click on Complete... Read more

http://www.bleepingcomputer.com/forums/t/50113/some-assistance-hjt-log/
Relevancy 30.1%

Hello recently a tech guy told me that I had a virus on my comp and I was wanting to know if I could use hijackthis to detect it I've gone through the registry looking for this thing but couldn't find it I was wanting to know if he's jerking me around If one of you guys would take a look it would be much appreciated Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C Program Files please Assistance, Common Files AOL ACS AOLAcsd exe C Program Files Common Files AOL TopSpeed aoltsmon exe C PROGRA Grisoft AVGFRE avgamsvr exe C PROGRA Grisoft AVGFRE avgupsvc exe C PROGRA Grisoft AVGFRE avgemc exe C Program Files Executive Software Diskeeper DkService exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C WINDOWS system r server exe C WINDOWS system svchost exe C Program Files RealVNC VNC WinVNC exe C WINDOWS Explorer EXE C Program Files Synaptics SynTP SynTPLpr exe C Program Files Synaptics SynTP SynTPEnh exe C WINDOWS system hkcmd exe C Program Files HPQ Quick Launch Buttons EabServr exe C Program Files Adobe Acrobat Distillr Acrotray exe C PROGRA Grisoft AVGFRE avgcc exe C Program Files Common Files AOL ACS AOLDial exe C Program Files Musicmatch Musicmatch Jukebox mm tray exe C Program Files HP hpcoretech hpcmpmgr exe C WINDOWS system spool drivers w x hpztsb exe C WINDOWS system hphmon exe C Program Files HP HP Software Update HPWuSchd exe Assistance, please C DOCUME Fred WALLPA WALLPA EXE C Program Files Logitech Profiler lwemon exe C PROGRA MUSICM MUSICM MMDiag exe C Program Files palmOne AlarmApp exe C Program Files Musicmatch Musicmatch Jukebox mim exe C Program Files HP Digital Imaging bin hpqtra exe C Program Files palmOne HOTSYNC EXE C Program Files Star Alliance Assistance, please Timetable StarUpdater exe C Program Files YPOPs YPOPs exe C Program Files Common Files AOL ee AOLHostManager exe C Program Files Common Files AOL ee AOLServiceHost exe c program files common files aol ee services antiSpywareApp ver AOLSP Scheduler exe C PROGRA MICROS Office OUTLOOK EXE C Program Files Adobe Acrobat Acrobat Acrobat exe C DOCUME Fred LOCALS Temp Adobelm Cleanup C Program Files Common Files Adobe Systems Shared Service Adobelmsvc exe C DOCUME Fred LOCALS Temp Adobelm Cleanup C Documents and Settings Fred Desktop HijackThis exe C WINDOWS system NOTEPAD EXE R - HKCU Software Microsoft Internet Explorer Main Search Bar http ie redirect hp com svs rdr TY lion amp pf laptop R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKCU Software Microsoft Internet Connection Wizard ShellNext http ie redirect hp com svs rdr TY lion amp pf laptop O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO no name - - F - D - - D F - C Program Files Spybot - Search amp Destroy SDHelper dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO AcroIEToolbarHelper Class - AE CD -E - f- - EE - C Program Files Adobe Acrobat Acrobat AcroIEFavClient dll O - Toolbar Adobe PDF - -D C - - FA - E EAAC - C Program Files Adobe Acrobat Acrobat AcroIEFavClient dll O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - HKLM Run SynTPLpr C Program Files Synaptics SynTP SynTPLpr exe O - HKLM Run SynTPEnh C Program Files Synaptics SynTP SynTPEnh exe O - HKLM Run HotKeysCmds C WINDOWS system hkcmd exe O - HKLM Run Cpqset C Program Files HPQ Default Settings cpqset exe O - HKLM Run eabconfg cpl C Program Files HPQ Quick Launch Buttons EabServr exe Start O - HKLM Run DiskeeperSystray quot C Program Files Executive Software Diskeeper DkIcon exe quot O - HKLM Run Acrobat Assistant quot C Program Files Adobe Acrobat Dis... Read more

A:Assistance, please

Hi and welcome to TSF.

Your log is clean. Are you having any problems at all?

http://www.techsupportforum.com/forums/f284/assistance-please-105285.html
Relevancy 30.1%

Okay, I got a win2k harddrive here. When I load it into a system that I know is working, I get to the windows splash screen and then get a stop: 0x0000006F (0xc0000102, remaining string are all zero's) BSOD. After the error, it states taht I can boot into dos and run chkdsk /f. Okay, no worries there. I boot into what I think is safe mode, but the only 2 optoins are win2k and command. Boot into command, get the c prompt, type in chkdsk /f, and get the 'chkdsk is not a valid DOS command'. Hmmm. This has me puzzled, to say the least. I can hit dir and get a response. I can hit some of the directories, such as prime, but not windows or programs. I can't seem to run chkdsk or scndsk or any other executable file.

Ideas?

tia,

v
 

Relevancy 30.1%

Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C Program Files Cisco Systems VPN Client cvpnd exe C Program Files Executive Software Diskeeper DkService exe C Program Files Common Files EPSON EBAPI SAgent exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE D Symantec Ghost ngserver exe C Assistance? WINDOWS System nvsvc exe C Program Files Analog Devices SoundMAX SMAgent exe C WINDOWS System svchost exe D Programs Webroot Spy Sweeper WRSSSDK exe C WINDOWS Explorer EXE C Program Files Analog Devices SoundMAX SMax PNP exe C Program Files Analog Devices SoundMAX Smax exe C Program Files Java jre bin jusched exe D Symantec Ghost bin rteng exe Assistance? C Program Files Internet Explorer iexplore exe C WINDOWS System ctfmon exe C Program Files Internet Explorer iexplore exe C Documents and Settings gmlinek ANC Desktop HijackThis exe C Program Files Internet Explorer iexplore exe C Program Files Internet Explorer iexplore exe O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - HKLM Run SoundMAXPnP C Program Files Analog Devices SoundMAX SMax PNP exe O - HKLM Run SoundMAX quot C Program Files Analog Devices SoundMAX Smax exe quot tray O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS System NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe install O - HKLM Run ATIPTA C Program Files ATI Technologies ATI Control Panel atiptaxx exe O - HKLM Run EPSON Stylus Photo C WINDOWS System spool DRIVERS W X E S IC EXE P quot EPSON Stylus Photo quot O quot USB quot M quot Stylus Photo quot O - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS System NvMcTray dll NvTaskbarInit O - HKLM Run SunJavaUpdateSched C Program Files Java jre bin jusched exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run DiskeeperSystray quot C Program Files Executive Software Diskeeper DkIcon exe quot O - HKCU Run ctfmon exe C WINDOWS System ctfmon exe O - Startup Adobe Gamma lnk C Program Files Common Files Adobe Calibration Adobe Gamma Loader exe O - Global Startup Adobe Reader Speed Launch lnk C Program Files Adobe Acrobat Reader reader sl exe O - Global Startup Quicken Scheduled Updates lnk C Program Files Quicken bagent exe O - Extra context menu item E amp xport to Microsoft Excel - res C PROGRA MICROS OFFICE EXCEL EXE O - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra button Research - B - CC- C -B BE- C C A - C PROGRA MICROS OFFICE REFIEBAR DLL O - Extra button AIM - AC E - - d -BC D- B D A DE - D Programs AIM aim exe O - Extra button Related - c fe - f d- d -a b- aa c a - C WINDOWS web related htm O - Extra 'Tools' menuitem Show amp Related Links - c fe - f d- d -a b- aa c a - C WINDOWS web related htm O - DPF E E - AF- - C -A ADCBF BD HouseCall Control - http housecall trendmicro com housecall xscan cab O - DPF -C A- E-A -C C BBF Windows Genuine Advantage Validation Tool - http go microsoft com fwlink linkid O - DPF B-B - D-A D -FCFDF E C WUWebControl Class - http update microsoft com windowsu O - DPF E A BF-FD - A- C- EB E AE Housecall ActiveX - http us-housecall trendmicro-europ vex hcImpl cab O - DPF D C -F - D -A F- E XML DOM Document - file C TempEI EI msxml cab O - DPF B E - ECB- DA- C A- F A FF MsnMessengerSetupDownloadControl Class - http cdn messenger msn com downloa Downloader cab O - DPF B BE E -A C- D -A DC- ZoneIntro Class - http zone msn com binFramework v o cab cab O - DPF BE F - E C- C-BA - AAEE E System Requirements Lab - http www systemrequirementslab com sysreqlab cab O - DPF E D D -A - - FAD- E C HeartbeatCtl Cl... Read more

A:Assistance?

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

You have posted a an incomplete HijackThis log. Plese ensure that all your HJT logs have the top header.

Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


* * * *


Please disable Webroot SpySweeper, as it hinders the removal of some entries. You can re-enable it after you're clean.
To disable Webroot SpySweeper:Go to the Options>Program Options
Uncheck Load at Windows Startup
Click Shields & uncheck all items there
Uncheck Home page shield.
Automaticly restore default without notification

* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *


Download & install CleanUp.exe (not recommended for WinXP64)

Download and install Ewido Security SuiteWhen installing, under "Additional Options",uncheck - Install background guard

Have Ewido update itself & then exit the program.
If you are having problems with the updater, you can use this link to manually update Ewido

Please download & Install - FixWareout.exe

When you reach the final page of the installation process, make sure "Run fixit" is checked.
Follow the on-screen prompts & reboot your computer when instructed to do so.

**Do not be alarmed if your computer takes longer than usual to load.

After you have restarted, wait for HijackThis to launch automatically.
With HiJackThis & place a check next to these items and select "Fix checked":

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O17 - HKLM\System\CCS\Services\Tcpip\..\{0B2F229B-6C64-4AE4-AD16-03F1B116010D}: NameServer = 85.255.115.156,85.255.112.190
O17 - HKLM\System\CCS\Services\Tcpip\..\{D75FE70E-B447-4E79-AE24-A0DBBCE545F0}: NameServer = 85.255.115.156,85.255.112.190
O17 - HKLM\System\CCS\Services\Tcpip\..\{FD7FDDE1-372B-477B-987C-36298AD93079}: NameServer = 85.255.115.156,85.255.112.190
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = anc.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{0B2F229B-6C64-4AE4-AD16-03F1B116010D}: NameServer = 85.255.115.156,85.255.112.190

Close HijackThis, and click OK to proceed.

FixWareOut will produce a logfile, report.txt located within the C:\fixwareout folder


* * * * * * PURGING TEMP FOLDERS * * * * * * * * * * * * * * *


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider initially to Standard CleanUp!
3. Uncheck the following:Delete Newsgroup cache
Delete Newsgroup Subscriptions
Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program.
6. Do NOT reboot/logoff if prompted.

* CleanUp! will not create any backups!!


* * * * * *


Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component. The program will then begin downloading the latest definition files.
Once the files have been downloaded click on NEXT
Locate the Scan Settings button & configure to: Scan using the following Anti-Virus database:Extended

Scan Options:Scan Archives
Scan Mail Bases
Click OK & have it scan My Computer
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Click the Save as Text button to save the file to your desktop so that y... Read more

http://www.techsupportforum.com/forums/f284/assistance-83889.html
Relevancy 30.1%

Hi My computer recently was infected with the nasty quot system security quot program please Assistance which is a anti virus clone It is a fake anti virus designed to steal your money and it stops you from using windows I cleaned that up Assistance please ran Malware bytes and spy doctor and manually removed the Assistance please infected files I thought everything was ok but now my Task bar keeps on disappearing So I ran highjackthis as a last resort I would apreciate a little help Malware bytes and spy doctor found several malicious programs and removed them but somehow they keep on coming back My setting for my task bar are as followed Lock taskbar checked keep task bar on top of other windows checked group similar taskbar button checked and Hide interactive icons checked I am running windows xp Here is my file Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system csrss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS system svchost exe C Program Files Microsoft Windows OneCare Live Antivirus MsMpEng exe C WINDOWS System svchost exe C WINDOWS system svchost exe C WINDOWS system svchost exe C WINDOWS system spoolsv exe C WINDOWS system svchost exe C Program Files Bonjour mDNSResponder exe C WINDOWS Explorer EXE C WINDOWS system nvsvc exe C Program Files Analog Devices Core smax pnp exe C Program Files Microsoft Windows OneCare Live OcHealthMon exe C Program Files Java jre bin jusched exe C Program Files Common Files InstallShield UpdateService issch exe C WINDOWS system PnkBstrA exe C WINDOWS System spool DRIVERS W X E FATIADA EXE C WINDOWS system PSIService exe C Program Files CyberLink PowerDVD DVDLauncher exe C Program Files Common Files supportsoft bin sprtlisten exe C WINDOWS system hkcmd exe C Program Files Alcohol Soft Alcohol StarWind StarWindServiceAE exe C WINDOWS system igfxpers exe C WINDOWS system svchost exe C WINDOWS system RUNDLL EXE C Program Files Microsoft Windows OneCare Live winssnotify exe C Program Files Common Files Ahead Lib NMBgMonitor exe C WINDOWS system ctfmon exe C Program Files Spyware Doctor swdoctor exe C Program Files Viewpoint Common ViewpointService exe D SketchBook Pro AliasSketchSnap exe C Program Files Microsoft Windows OneCare Live Firewall msfwsvc exe C Program Files Microsoft Windows OneCare Live winss exe C WINDOWS system wbem wmiprvse exe C Program Files Common Files Ahead Lib NMIndexingService exe C WINDOWS System alg exe C Program Files Common Files Ahead Lib NMIndexStoreSvr exe C WINDOWS System svchost exe C Program Files Trend Micro HijackThis HijackThis exe C WINDOWS system wbem wmiprvse exe R - HKCU Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ie defaults sb msgr http www yahoo com ext search search html R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer SearchURL Default http us rd yahoo com customize ie defaults su msgr http www yahoo com R - URLSearchHook no name - CFBFAE - A - D - CB- C FD - no file O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO X IEHook Class - EF -D A - AD-A -E CF - C Program Files NetZero qsacc X IEBHO dll file missing O - BHO PCTools Site Guard - C B A - DB - A -A CB-D BBFEB - C PROGRA SPYWAR tools iesdsg dll O - BH... Read more

A:Assistance please

(Update)** Ok just updated Malware bytes and ran another scan, it found some crazy unwanted crap:

Malwarebytes' Anti-Malware 1.39
Database version: 2421
Windows 5.1.2600 Service Pack 3

7/15/2009 10:39:53 AM
mbam-log-2009-07-15 (10-39-53).txt

Scan type: Full Scan (C:\|)
Objects scanned: 155333
Time elapsed: 1 hour(s), 25 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)


It seems my registry keys are also infected and keep on producing the same unwanted programs somehow? I am not sure but i keep on getting the same results and now its affecting my voip line, not sure if malware fixed the problem but im running another scan now! I keep on getting "TROJAN.VUNDO.H" and an occasional rootkit, someone is definitely trying to crack my machine.
I ran hijackthis again, here is my new file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:47:23 AM, on 7/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
D:\SketchBook Pro\AliasSketchSnap.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Cold\Application Data\mjusbsp\st00000\mjsetup.exe
C:\Documents and Settings\Cold\Application Data\mjusbsp\magicJack.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=5... Read more

https://forums.techguy.org/threads/assistance-please.843428/
Relevancy 30.1%

Hi guys would really like some help with Please need some we assistance this Not sure how to go about the rest of it and unsure as to what to delete etc So please any assisstance would be greatly appreciated Okay here's the log file scan Logfile of HijackThis v Scan saved at PM on Platform Windows XP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS system spoolsv exeC PROGRA Grisoft AVGFRE avgamsvr exeC PROGRA Grisoft AVGFRE avgupsvc exeC Program Files AVPersonal AVWUPSRV EXEC WINDOWS System tcpsvcs exeC WINDOWS System svchost exeC WINDOWS Explorer EXEC WINDOWS EZAUDIO EXEC Program Files Messenger msmsgs exeC WINDOWS System ctfmon exeC Program Files MSN Messenger MsnMsgr ExeC WINDOWS System spool DRIVERS W X E AICN EXEC Program Files Yahoo Messenger ymsgr tray exeC WINDOWS System wuauclt exeC Program Files Internet Explorer iexplore exeC HJT HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Start Page http xtra co nz R - HKLM Software Microsoft Internet Explorer Main Default Page URL http xtra co nzR - HKCU Software Microsoft Internet Explorer Main Window Title Microsoft Internet Explorer provided by XtraO - BHO Yahoo Please we need some assistance Companion BHO - D -C F - efb- B - Please we need some assistance ECA - C PROGRA YAHOO COMPAN INSTALLS cpn ycomp dllO - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dllO - Toolbar amp Radio - E - F- D - E- A C - C WINDOWS System msdxm ocxO - Toolbar amp Yahoo Companion - EF BD -C FB- D - F- D F - C PROGRA YAHOO COMPAN INSTALLS cpn ycomp dllO - HKLM Run IMJPMIG C WINDOWS IME imjp IMJPMIG EXE Spoil RemAdvDef Migration O - HKLM Run MSPY C WINDOWS System IME PINTLGNT ImScInst exe SYNCO - HKLM Run PHIME ASync C WINDOWS System IME TINTLGNT TINTSETP EXE SYNCO - HKLM Run PHIME A C WINDOWS System IME TINTLGNT TINTSETP EXE IMENameO - HKLM Run SMSERIAL sm hlpr exeO - HKLM Run SystemTray SysTray exeO - HKLM Run EzAudioTray C WINDOWS EZAUDIO EXE TRAYAPPO - HKLM Run Q dctlTray Q DCTL EXEO - HKLM Run PSGuard C Program Files PSGuard PSGuard exeO - HKLM Run AVG CC C PROGRA Grisoft AVGFRE avgcc exe STARTUPO - HKLM Run AVG EMC C PROGRA Grisoft AVGFRE avgemc exeO - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot backgroundO - HKCU Run ctfmon exe C WINDOWS System ctfmon exeO - HKCU Run MsnMsgr quot C Program Files MSN Messenger MsnMsgr Exe quot backgroundO - HKCU Run Yahoo Pager C Program Files Yahoo Messenger ypager exe -quietO - HKCU Run EPSON Stylus COLOR C WINDOWS System spool DRIVERS W X E AICN EXE P quot EPSON Stylus COLOR quot O quot LPT quot M quot Stylus COLOR quot O - HKCU Run SpybotSD TeaTimer C Program Files Spybot - Search amp Destroy TeaTimer exeO - Global Startup Adobe Reader Speed Launch lnk C Program Files Adobe Acrobat Reader reader sl exeO - Global Startup Microsoft Office lnk C Program Files Microsoft Office Office OSA EXEO - Extra context menu item amp Yahoo Search - file C Program Files Yahoo Common ycsrch htmO - Extra context menu item Yahoo amp Dictionary - file C Program Files Yahoo Common ycdict htmO - Extra context menu item Yahoo amp Maps - file C Program Files Yahoo Common ycmap htmO - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java j re bin npjpi dllO - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java j re bin npjpi dllO - Extra button Messenger - BBE - E - D -AD - D AD - C Program Files Yahoo Messenger yhexbmes dllO - Extra 'Tools' menuitem Yahoo Messenger - BBE - E - D -AD - D AD - C Program Files Yahoo Messenger yhexbmes dllO - Extra button Related - c fe - f d- d -a b- aa c a - C WINDOWS web related htm file missing O - Extra 'Tools' menuitem Show amp Related Links - c fe - f d- d -a b- aa c a - C WINDOWS web related htm file missing O... Read more

A:Please we need some assistance

Download smitRem.zip and save the file to your desktop.Right click on the file and extract it to it's own folder on the desktop.Place a shortcut to Panda ActiveScan on your desktop.Please download the trial version of Ewido Security Suite here:http://www.ewido.net/en/download/Please read Ewido Setup InstructionsInstall it, and update the definitions to the newest files. Do NOT run a scan yet.If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:Ad-Aware SE SetupDon't run it yet!Next, please reboot your computer in SafeMode by doing the following:Restart your computerAfter hearing your computer beep once during startup, but before the Windows icon appears, press F8.Instead of Windows loading as normal, a menu should appearSelect the first option, to run Windows in Safe Mode.Now scan with HJT and place a checkmark next to each of the following items:===================================================O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe===================================================Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.Wait for the tool to complete and disk cleanup to finish.The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.Open Ad-aware and do a full scan. Remove all it finds.Run Ewido:Click on scannerClick on Complete System Scan and the scan will begin.NOTE: During some scans with ewido it is finding cases of false positives.You will need to step through the process of cleaning files one-by-one.If ewido detects a file you KNOW to be legitimate, select none as the action.DO NOT select "Perform action on all infections"If you are unsure of any entry found select none for now.When the scan is finished, click the Save report button at the bottom of the screen.Save the report to your desktopClose EwidoNext go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.Let us know if any problems persist.

http://www.bleepingcomputer.com/forums/t/24786/please-we-need-some-assistance/
Relevancy 30.1%

My PC is crashing stucked approximately evey - minutes I have to press the resset button to operate it again I your Please assistance Log- HJT cannot run Safe-Mode When I am cliking on quot Safe-Mode quot then on Operating System quot Windows XP Pro quot it crashes stucked I cannot run completely an AV program HJT Log- Please your assistance deep scan I run NOD normal scan not the deep one - found nothing Win Anti-spyware ran with no findingsWill try to run Ewido A and or Antivir if I can if the OS will not crashes during scanning HJT Log- Please your assistance time I noted that running time before crash is longer when I am using FirefoxAttached my HJT logPlease your assistanceLogfile of HijackThis v Scan saved at on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exeC WINDOWS system csrss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS System svchost exeC Program Files Sygate SPF smc exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS system spoolsv exeC WINDOWS Explorer EXEC Program Files AVPersonal AVGUARD EXEC Program Files AVPersonal AVWUPSRV EXEC Program Files Executive Software Diskeeper DkService exeC Program Files Mozilla Firefox firefox exeC Program Files ewido security suite ewidoctrl exeC Program Files Common Files Microsoft Shared VS Debug mdm exeC PROGRA BILLPS WINPAT winpatrol exeC Program Files Eset nod krn exeC Program Files AVPersonal AVSched EXEC WINDOWS SOUNDMAN EXEC WINDOWS system svchost exeC Program Files Eset nod kui exeC Program Files AVPersonal AVGNT EXEC WINDOWS system ctfmon exeC Program Files Webroot Spy Sweeper SpySweeper exeC Program Files Webroot Washer wwDisp exeC WINDOWS system wbem wmiprvse exeC WINDOWS System alg exeC Programs HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http www walla netR - HKLM Software Microsoft Internet Explorer Main Start Page http www yahoo comO - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dllO - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dllO - HKLM Run WinPatrol C PROGRA BILLPS WINPAT winpatrol exeO - HKLM Run SmcService C PROGRA Sygate SPF smc exe -startguiO - HKLM Run NeroCheck C WINDOWS system NeroCheck exeO - HKLM Run AVSCHED C Program Files AVPersonal AVSched EXE minO - HKLM Run SoundMan SOUNDMAN EXEO - HKLM Run nod kui quot C Program Files Eset nod kui exe quot WAITSERVICEO - HKLM Run AVGCtrl C Program Files AVPersonal AVGNT EXE minO - HKLM Run DiskeeperSystray quot C Program Files Executive Software Diskeeper DkIcon exe quot O - HKCU Run ctfmon exe C WINDOWS system ctfmon exeO - HKCU Run SpySweeper quot C Program Files Webroot Spy Sweeper SpySweeper exe quot O - HKCU Run Window Washer C Program Files Webroot Washer wwDisp exeO - Startup Diskeeper Professional Edition Registration lnk C Program Files Executive Software Diskeeper ESIRegister exeO - Global Startup Microsoft Office lnk C Program Files Microsoft Office Office OSA EXEO - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java jre bin npjpi dllO - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java jre bin npjpi dllO - Extra button ICQ Pro - f -cba - -b - cb cd - C PROGRA ICQ ICQ exeO - Extra 'Tools' menuitem ICQ - f -cba - -b - cb cd - C PROGRA ICQ ICQ exeO - Extra button ICQ Lite - B A- C - e f-A D-A CD E - C Program Files ICQLite ICQLite exeO - Extra 'Tools' menuitem ICQ Lite - B A- C - e f-A D-A CD E - C Program Files ICQLite ICQLite exeO - Extra button eBay - Homepage - EF EAC - - E -B BD-BA C F AC A - C Program Files IrfanView Ebay Ebay htmO - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exeO - Extra 'Tools' menuitem Windows Messenger - FB F -F -... Read more

A:HJT Log- Please your assistance

I would like to add that from time to time, before "crash" I got an information window:
"Generic Host Process for Win32 Services has encountered a problem and need to close" than I have 60 to save my jobs.

http://www.bleepingcomputer.com/forums/t/18240/hjt-log-please-your-assistance/
Relevancy 30.1%

Hi i've been having trouble with spyware amp a few trojans I've run adaware SE spybot S amp D Housecall and AVG all coming up clean amp all of them are current versions I know how to use safe mode show hidden files amp use system restore so you can skip any of those explanations Symptoms Many pop-ups when on internetComputer freezes when please assistance Some online gaming Not computer i've played these before with no troubles Here's my HJT log Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS Explorer EXEC WINDOWS system spoolsv exeC WINDOWS System RUNDLL EXEC PROGRA Grisoft AVGFRE avgamsvr exeC PROGRA Grisoft AVGFRE avgupsvc exeC WINDOWS System CTSvcCDA EXEC WINDOWS System nvsvc exeC Program Files Grisoft AVG Free avgcc exeC HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo comR - HKLM Software Microsoft Internet Explorer Main Start Page http www yahoo comR - Default URLSearchHook is missingO - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocxO - BHO RsyncHlpr Class - B D - DE- CE- F -B ECE C D - C WINDOWS System rsyncmon dllO - BHO ohb - B C - Some assistance please FA - A - F F- BF - C WINDOWS System trgen dllO - BHO PCTools Site Guard - C B A - DB - A -A CB-D BBFEB - C PROGRA SPYWAR tools iesdsg dll file missing O - BHO Xbrowse Class - DC DB- - E -B D-A D F BB - C Documents and Settings All Users Application Data RDSA rdsa dllO - BHO ohb - A FF- EF- A - - E C B - C WINDOWS System rtneg dllO - BHO no name - AC D - D - EB - -D C EBAC C - no file O - Toolbar amp Radio - E - F- D - E- A C - C WINDOWS System msdxm ocxO - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS System NvCpl dll NvStartupO - HKLM Run nwiz nwiz exe installO - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS System NvMcTray dll NvTaskbarInitO - HKLM Run CTHelper CTHELPER EXEO - HKLM RunOnce DevconDefaultDB READREG EXE PSCONV NO O - HKLM RunOnce AsioReg REGSVR EXE S CTASIO DLLO - HKCU RunOnce SetDefaultMIDI MIDIDEF EXEO - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger MSMSGS EXEO - Extra 'Tools' menuitem Messenger - FB F -F - d -BB E- C F - C Program Files Messenger MSMSGS EXEO - Extra button no name - E-B B- f - E - A F A F - file C Program Files Ebates MoeMoneyMaker Sy Tp scri a htm file missing HKCU O - Plugin for spop C Program Files Internet Explorer Plugins NPDocBox dllO - DPF E E - AF- - C -A ADCBF BD HouseCall Control - http housecall-beta trendmicro com housecall xscan cabO - DPF A FD C -A C- FC-ADB - D Creative Software AutoUpdate - http www creative com su ocx CTSUEng cabO - DPF BC F - A - D -BEB - AA B AE Symantec AntiVirus scanner - http security symantec com sscv SharedC bin AvSniff cabO - DPF B F-D BF- -B -FDC F F E B FilePlanet Download Control Class - http www fileplanet com fpdlmgr cabs FPDC cabO - DPF B-B - D-A D -FCFDF E C WUWebControl Class - http v windowsupdate microsoft com v co b O - DPF E F- D - A - DD -E EEEC Symantec RuFSI Utility Class - http security symantec com sscv SharedC n bin cabsa cabO - DPF BCE A-DC B- -A - FDA DB D Info Class - http support vugames com betasubmission sysinfo Si cabO - DPF D D - - D -BDCD- C F A B HouseCall Control - http a g akamai net all xscan cabO - DPF D A -D B- FD- E - B FA Sinstaller Class - http dm screensavers com dm installers si sinstaller cabO - DPF A A - DA - DAF-B - F E E ActiveScan Installer Class - http www pandasoftware com activescan as asinst cabO - DPF E E E - AA - D -ABA - AA C GpcContainer Class - https meetingcenter webex com client v m bex ieatgpc cabO - DPF EF A B-FC - C - EF-FB E A E McFreeScan Class - http download mcafee com molbin iss-loc mcfscan cabO - DPF F ACF C-C C- B- BEF- B D Creative Software ... Read more

A:Some assistance please

Hi there, * Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:R3 - Default URLSearchHook is missingO2 - BHO: RsyncHlpr Class - {16B238D5-80DE-47CE-8F17-B3ECE2C2248D} - C:\WINDOWS\System32\rsyncmon.dllO2 - BHO: ohb - {22B720C7-5FA6-40A8-9F8F-8584BF669690} - C:\WINDOWS\System32\trgen.dllO2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll (file missing)O2 - BHO: Xbrowse Class - {83DC91DB-7896-43E3-B34D-A7D043F16BB1} - C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dllO2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\System32\rtneg2.dllO2 - BHO: (no name) - {AC109D01-32D6-4EB5-8300-D3C5EBAC7C83} - (no file)O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)O16 - DPF: {68BCE50A-DC9B-4519-A118-6FDA19DB450D} (Info Class) - http://support.vugames.com/betasubmission/sysinfo/Si.cabO16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cabO16 - DPF: {F72BC3F0-6C20-4793-9DDA-258589D8A907} - http://akamai.downloadv3.com/binaries/IA/netslv32_EN_XP.cabO18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll* Click on Fix Checked when finished and exit HijackThis.Using Windows Explorer, locate the following folders, and delete them:C:\Documents and Settings\All Users\Application Data\RDSA <== this folderC:\WINDOWS\isrvs <== I suppose this folder is already deleted? If not, delete it.* Reboot and post a new hijackthislog.If you couldn't delete anything or had other problems during this fix, please let me know in your next reply.

http://www.bleepingcomputer.com/forums/t/13886/some-assistance-please/
Relevancy 30.1%

This is the HJT log for my friends PC running Windows XP He downloaded some sort of rogue spyware The computer was rebooting itself several times after start up I was able to get it to stay booted up long enough to install HJT and run a scan and save the log file Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode Normal Running processes C WINDOWS System smss exe C log. HJT with Assistance WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe c Program Files Microsoft Security Client Antimalware MsMpEng exe C WINDOWS System svchost exe C WINDOWS system Ati evxx exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C Assistance with HJT log. Program Files IObit Advanced SystemCare PMonitor exe C Program Files Synaptics SynTP SynTPEnh exe C WINDOWS system WLTRAY exe C Program Files Adobe Acrobat Acrobat Acrotray exe C Program Files SigmaTel C-Major Audio WDM stsystra exe C Program Files Common Files Research In Motion Auto Update RIMAutoUpdate exe C Assistance with HJT log. Program Files QuickTime QTTask exe C Program Files iTunes iTunesHelper exe C Program Files Common Files Spigot Search Settings SearchSettings exe C Program Files Microsoft Security Client msseces exe C Documents and Settings All Users Application Data OfficeGuardianV reminder SacReminder exe C Program Files IObit Advanced SystemCare ASCTray exe C Program Files IObit Advanced SystemCare ASCService exe C Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Program Files Bonjour mDNSResponder exe C Program Files Firebird Firebird bin fb inet server exe C Program Files Java jre bin jqs exe C WINDOWS system HPZipm exe C WINDOWS System WLTRYSVC EXE C WINDOWS System bcmwltry exe C Program Files iPod bin iPodService exe C WINDOWS System svchost exe C WINDOWS system svchost exe C Program Files Internet Explorer iexplore exe C Program Files Internet Explorer iexplore exe C WINDOWS system msiexec exe C Program Files Trend Micro HiJackThis HiJackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www ask com o amp l dis R - HKCU Software Microsoft Internet Explorer Main Local Page R - HKLM Software Microsoft Internet Explorer Main Local Page R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local R - URLSearchHook no name - C E B- - A - B- B BEFC DB - no file R - URLSearchHook SrchHook Class - F F C D- C - A-B B - - no file O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO RealPlayer Download and Record Plugin for Internet Explorer - C E -B - BC - - C CA - C Documents and Settings All Users Application Data Real RealPlayer BrowserRecordPlugin IE rpbrowserrecordplugin dll O - BHO no name - C C A-E - b - D - CECB - no file O - BHO Windows Live Sign-in Helper - D - C - ABF- ECC- C - C Program Files Common Files Microsoft Shared Windows Live WindowsLiveLogin dll O - BHO Adobe PDF Conversion Toolbar Helper - AE CD -E - f- - EE - C Program Files Common Files Adobe Acrobat ActiveX AcroIEFavClient dll O - BHO SkypeIEPluginBHO - AE - E C- ED - F B-F F A - C Program Files Skype Toolbars Internet Explorer skypeieplugin dll O - BHO MyHeritage New Tab - D EC -BF E- CAC- BE-FB D E - no file O - BHO SmartSelect - F EE -DAA - - - D EE A - C Program Files Common Files Adobe Acrobat ActiveX AcroIEFavClient dll O - Toolbar AVG Security Toolbar - CCC A -B CA- -B A - F DD - no file O - Toolbar Adobe PDF - -D C - - FA - E EAAC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEFavClient dll O - HKLM Run SynTPEnh C Program Files Synaptics SynTP SynTPEnh exe O - HKLM Run Broadcom Wireless Manager UI C WINDOWS system WLTRAY exe O - HKLM Run Adobe Acrobat Speed Launcher quot C Program Files Adobe Acrobat Acrobat Acrobat sl exe quot O - HKLM Run Acrobat Assi... Read more

https://forums.techguy.org/threads/assistance-with-hjt-log.1011105/
Relevancy 30.1%

Thanks for all the help so far from bleeping computer Your presence is an invaluable resource to the novice user and it is greatly appreciated I have a problem with a lot need HJT assistance log, of program files showing up without warning in program files and the subfolder common files I have had problems with spyware and such and an app called newdotnet that spybot cannot delete also a lot of the files that shouldn't be there cannot be deleted with errors quot ACCESS DENIED quot or quot currently being used by another person or program quot I use Netscape more than IE though it is not the HJT log, need assistance default browser If you need a second log with netscape as default let me know Please assist if you can Thanks again Logfile of HijackThis v Scan saved at PM HJT log, need assistance on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS system spoolsv exeC Program Files Executive Software Diskeeper DkService exec PROGRA mcafee com vso mcvsrte exeC PROGRA McAfee com PERSON MPFSERVICE exeC Program Files Analog Devices SoundMAX SMAgent exeC WINDOWS system svchost exeC WINDOWS Explorer EXEc PROGRA mcafee com vso mcshield exeC PROGRA McAfee com PERSON MpfAgent exeC PROGRA Keyboard Ikeymain exeC PROGRA mcafee com agent mcagent exeC PROGRA McAfee com PERSON MpfTray exeC PROGRA mcafee com vso mcvsshld exeC Program Files Java j re bin jusched exeC Program Files MSN Apps Updater en-us msnappau exeC Program Files MSN Messenger msnmsgr exec progra mcafee com vso mcvsescn exec progra mcafee com vso mcvsftsn exeC Program Files Messenger msmsgs exeC Program Files Netscape Netscape Netscp exeC Hijack This HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Search Bar about blankR - HKCU Software Microsoft Internet Explorer Search SearchAssistant about blankR - HKCU Software Microsoft Internet Explorer Main Local Page R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride R - URLSearchHook no name - A FAF - E- cf- - F A D - no file N - Netscape user pref quot browser startup homepage quot quot home netscape com quot C Documents and Settings Justin Application Data Mozilla Profiles default ukv yj slt prefs js N - Netscape user pref quot browser search defaultengine quot quot engine C A CProgram Files CNetscape CNetscape Csearchplugins CSBWeb src quot C Documents and Settings Justin Application Data Mozilla Profiles default ukv yj slt prefs js O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper dllO - BHO ST - EDE -C B - E- - BF AF E - C Program Files MSN Apps ST en-xu stmain dllO - BHO MSNToolBandBHO - BDBD DAD-C - A -ADC - B B FF D - C Program Files MSN Apps MSN Toolbar en-us msntb dllO - Toolbar no name - D D -F E - ad- A - ECE AC - no file O - Toolbar MSN - BDAD DAD-C - A -ADC - B B FF D - C Program Files MSN Apps MSN Toolbar en-us msntb dllO - Toolbar McAfee VirusScan - BA B -B - c -B - F F - c progra mcafee com vso mcvsshl dllO - HKLM Run Ptipbmf rundll exe ptipbmf dll SetWriteCacheModeO - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS system NvMcTray dll NvTaskbarInitO - HKLM Run iKeyWorks C PROGRA Keyboard Ikeymain exeO - HKLM Run MCAgentExe c PROGRA mcafee com agent mcagent exeO - HKLM Run MCUpdateExe C PROGRA mcafee com agent McUpdate exeO - HKLM Run MPFExe C PROGRA McAfee com PERSON MpfTray exeO - HKLM Run VSOCheckTask quot c PROGRA mcafee com vso mcmnhdlr exe quot checktaskO - HKLM Run VirusScan Online quot c PROGRA mcafee com vso mcvsshld exe quot O - HKLM Run SunJavaUpdateSched C Program Files Java j re bin jusched exeO - HKLM Run msnappau quot C Program Files MSN Apps Updater en-us msnappau exe quot O - HKLM Run TELUS D Install TELUS exeO - HKLM Run TELUS E Install TELUS exeO - HKLM Run sais c program files solutions sais ex... Read more

A:HJT log, need assistance

Hi Download Ad-aware SE 1.05: hereInstall it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items.Open AdAware and click the "Check for updates now" link. Close AdAware. Don't use it yet.Download System Security Suite here:System Security Suite Download & Tutorial. Unzip it to your desktop.Install the program. Don't use it yet.Please print or copy these instructions because you are not able to access the Internet in SafeMode.Make sure you are set to show hidden files and folders: A. On the Tools menu in Windows Explorer, click Folder Options.B. Click the View tab.C. Under Hidden files and folders, click Show hidden files and folders.D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.How to see hidden files in WindowsREBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe modeRun HijackThis!, press Scan, and put a check mark next to all these:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blankR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exeClose all other windows and browsers, and press the Fix Checked button.Delete these folders:c:\program files\180solutions\ <-- this folderEmpty the Recycle Bin.Run AdAware, press the "Start" button, uncheck "Scan for negligible risk entries", select "Perform full system scan" and press "Next". Let AdAware remove anything it finds.With all windows and browsers closed.Clean out temporary and Temporary Internet Files.A. Open System Security Suite.B. In the Items to Clear tab thick:- Internet Explorer (left pane): Cookies & Temporary files- My Computer (right pane): Temporary files & Recycle BinPress the Clear Selected Items button.Close the program.REBOOT normally. Run HijackThis! again and post a new log please.

http://www.bleepingcomputer.com/forums/t/6205/hjt-log-need-assistance/
Relevancy 30.1%

I don't know what it is but often I get very poor connections to the internet They seem to originate with my browsers What do I do Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode NormalRunning processes D WINDOWS System smss exeD WINDOWS system csrss exeD WINDOWS system winlogon exeD WINDOWS system services exeD WINDOWS system lsass exeD WINDOWS system svchost exeD WINDOWS system svchost exeD WINDOWS System svchost exeD WINDOWS System svchost exeD WINDOWS System svchost exeD WINDOWS system spoolsv exeD WINDOWS Explorer EXED Program Files Java jre bin jusched exeD Program Files BellSouth AM BellSouthAlertManager exeD Program Files Bellsouth HelpCenter b bin sprtcmd exeD Program Files Comodo Firewall cfp exeD Program Files Messenger msmsgs exeD Program Files YourWare Solutions FreeRAM XP Pro FreeRAM XP Pro exeD WINDOWS system ctfmon exeD Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exeD Program Files Comodo CBOClean BOCORE exeD Program Files Common Files InterVideo DeviceService DevSvc exeD Program Files Comodo Firewall cmdagent exeD WINDOWS system devldr exeD Program Files Common Files Assistance Need Command Software dvpapi exeD Program Files Common Files Motive McciCMService Need Assistance exeD Program Files Nero Nero Nero BackItUp NBService exeD WINDOWS system PSIService exeD Program Files Common Files Ulead Systems DVD ULCDRSvr exeD WINDOWS System alg exeD Program Files Mozilla Firefox firefox exeD A Folder HiJackThis exeD WINDOWS System wbem wmiprvse exeR - HKCU Software Microsoft Internet Explorer Main Default Page URL http uk yahoo comR - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http uk yahoo comR - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Internet Explorer Main Window Title Windows Internet Explorer provided by Yahoo UK amp IrelandO - BHO amp Yahoo Toolbar Helper - D -C F - EFB- B - ECA - D Program Files Yahoo Companion Installs cpn yt dllO - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - D Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dllO - BHO Ask Search Assistant BHO - A B - - e -AB -E E AA B - D Program Files AskPBar SrchAstt bin A SRCHAS DLLO - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - no file O - BHO Altavista Toolbar - E BD F- B D- E- EA-EC A AE - D PROGRA ALTAVI ALTAVI DLLO - BHO Yahoo IE Services Button - BAB B B- BC- B - D - FC DE A - D Program Files Yahoo Common yiesrvc dllO - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - D Program Files Java jre bin ssv dllO - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - d program files google googletoolbar dllO - BHO Google Toolbar Notifier BHO - AF DE - D - -B FA-CE B AD D - D Program Files Google GoogleToolbarNotifier swg dllO - BHO BearSharePersonalization - DD EA- - - DFF- AAE DC - D Program Files BearShare Applications Personalization BearSharePersonalizationIE v dllO - BHO ZoneAlarm Spy Blocker BHO - F D B -DA B- daf- E -DFEE A AA - D Program Files ZoneAlarmSB bar bin SPYBLOCK DLLO - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - D Program Files Yahoo Companion Installs cpn yt dllO - Toolbar amp Google - C B - - d - B - A CD F - d program files google googletoolbar dllO - Toolbar Ask Toolbar - F D F - - a- F-E F C F - no file O - Toolbar no name - ... Read more

A:Need Assistance

Hi Todd 1 I apologize for the delay in response to your thread.If you have since resolved the original problem you were having, I would appreciate you letting us know.. If not please perform the following below so I can have a look at the current condition of your machine.Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for me to analyze.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator privileges when using.Close all applications and windows.Double-click on dss.exe to run it and follow the prompts.If your anti-virus or firewall complains, please allow this script to run as it is not
malicious.When the scan is complete, two text files will open in Notepad:main.txt <- this one will be maximizedextra.txt <- this one will be minimizedIf not, they both can be found in the C:\Deckard\System Scanner folder.Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.-- When running DSS, some firewalls may warn that it is trying to access the Internet especially if your asked to download the most current version of HijackThis. Please ensure that you allow it permission to do so.-- If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.Many thanks.

http://www.bleepingcomputer.com/forums/t/145234/need-assistance/
Relevancy 30.1%

Ciao tutti My PC started acting up yesterday and below are the results from HJT ThanksLogfile of HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINNT System smss exeC WINNT system csrss exeC WINNT system winlogon exeC WINNT system services exeC WINNT system lsass exeC WINNT system svchost exeC WINNT system svchost exeC WINNT System svchost exeC WINNT System svchost exeC WINNT System svchost exeC Program Files Common Files Symantec Shared ccProxy exeC Program Files Common assistance HJT Files Symantec HJT assistance Shared ccSetMgr exeC WINNT Explorer EXEC Program Files Norton Internet Security ISSVC exeC Program Files Common Files Symantec HJT assistance Shared SNDSrvc exeC Program Files Common Files Symantec Shared SPBBC SPBBCSvc exeC Program Files Common Files Symantec Shared ccEvtMgr exeC WINNT system spoolsv exeC Program Files EPSON ESM eEBSVC exeC Program Files Common Files Microsoft Shared VS Debug mdm exeC Program Files Norton Internet Security Norton AntiVirus navapsvc exeC Program Files Norton Utilities NPROTECT EXEC WINNT System nvsvc exeC Program Files Speed Disk nopdb exeC WINNT System svchost exeC Program Files Webroot Spy Sweeper WRSSSDK exeC Program Files Common Files Symantec Shared CCPD-LC symlcsvc exeC WINNT system wdfmgr exeC WINNT system ZoneLabs vsmon exeC WINNT system CTHELPER EXEC Program Files Adaptec Easy CD Creator DirectCD DirectCD exeC Program Files Java jre bin jusched exeC Program Files QuickTime qttask exeC Program Files Startup Mechanic StartupMonitor exeC Program Files Zone Labs ZoneAlarm zlclient exeC WINNT System spool DRIVERS W X hpoopm exeC Program Files Webroot Spy Sweeper SpySweeper exeC Program Files Common Files Symantec Shared ccApp exeC Program Files Sunbelt Software CounterSpy Client sunasDTServ exeC Program Files Sunbelt Software CounterSpy Client sunasServ exeC WINNT system ctfmon exeC Program Files Spybot - Search amp Destroy TeaTimer exeC Program Files Microsoft ActiveSync WCESCOMM EXEC Program Files Aluria Software ASE ASE Scheduler exeC WINNT System alg exeC Program Files BOINC boincmgr exeC Program Files BOINC boinc exeC Program Files BOINC projects setiathome berkeley edu setiathome windows intelx exeC WINNT System svchost exeC Program Files Sunbelt Software CounterSpy Client sunasServAlert exeC Program Files AlertSpy AlertSpy exeC Program Files Messenger msmsgs exeC unzipped hijackthis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Start Page http www gatewaybiz comR - HKLM Software Microsoft Internet Explorer Main Search Bar http home netscape com home winsearch htmlR - HKLM Software Microsoft Internet Explorer Main Start Page http www gatewaybiz comR - HKCU Software Microsoft Internet Explorer SearchURL Default http keyword netscape com keyword sR - HKCU Software Microsoft Internet Connection Wizard ShellNext http www gatewaybiz com R - Default URLSearchHook is missingN - Netscape user pref quot browser startup homepage quot quot http www sun-sentinel com quot C Program Files Netscape Users wilson prefs js O - BHO HelperObject Class - C D-C - C - -FCE AD C - C Program Files TechSmith SnagIt SnagItBHO dllO - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dllO - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dllO - BHO Norton Internet Security - ECB - F - bbc- D- DDF E - C Program Files Common Files Symantec Shared AdBlocking NISShExt dllO - BHO NAV Helper - BDF E -B - AD-A -FADC B - C Program Files Norton Internet Security Norton AntiVirus NavShExt dllO - Toolbar SnagIt - FF E -ABDE- EB-B E-D AAB CABE - C Program Files TechSmith SnagIt SnagItIEAddin dllO - Toolbar Norton Internet Security - B EAC - D - b e- B -A C A A - C Program Files Common Files Symantec Shared AdBlocking NISShExt dllO - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - C Program Files Norton Internet Security Norton AntiVirus NavShExt dllO - HKLM Run... Read more

A:HJT assistance

Hello italy98 and welcome to the BC Hijackthis forum. the only thing I see is that you are missing the default search hook. It can be fixed by doing the following.Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R3 - Default URLSearchHook is missingNow close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.Now reboot to finish the fix and you are good to go.Cheers.OT

http://www.bleepingcomputer.com/forums/t/27565/hjt-assistance/
Relevancy 30.1%

Dear all...I am a disabled student. My dell vista home premium is great that i've had since 2008. However, sometimes when i turn on my computer i hear what is similar to either a grinding or choke sound running in few second intervals coming from the cpu. As seconds & a minute or so passes it's quiet. I'm not sure if it could be the fan or the motor. Are there any suggestions from the experts out there? In addition, since most of my work is done on my computer, it seems to run either slow or it's just running as if the motor is working hard & loud...it was not like this last year & i maintain my computer by cleaning the disk drives and defraging it, etc. Any suggestions would be most appreciated. Thank you...ccf

A:Cpu assistance/help

Originally Posted by CFLORES0552


Dear all...I am a disabled student. My dell vista home premium is great that i've had since 2008. However, sometimes when i turn on my computer i hear what is similar to either a grinding or choke sound running in few second intervals coming from the cpu. As seconds & a minute or so passes it's quiet. I'm not sure if it could be the fan or the motor. Are there any suggestions from the experts out there? In addition, since most of my work is done on my computer, it seems to run either slow or it's just running as if the motor is working hard & loud...it was not like this last year & i maintain my computer by cleaning the disk drives and defraging it, etc. Any suggestions would be most appreciated. Thank you...ccf



Sounds to me like the bearings are going in the CPU fan, or it may just be clogged up with dust, if you can, is it possible to take your computer to a PC shop and ask them to blow out the dust with compressed air? you could do this yourself but it does mean removing the side cover and blowing air from a compressed air can directly at your processor fan.

http://www.vistax64.com/general-discussion/292575-cpu-assistance-help.html
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I m running Windows on an old Compaq Presario and getting little pop-up windows The file that comes up on the little window is located in my Windows folder and it s called dlm There are several other files that were created at the same time and I m thinking these don t belong either I tried to delete need log, assistance what on HJT fix! some to the dlm file and the dl file but I got a message saying I couldn t because the files were in use by Windows Here is the list of files all created at the same HJT log, need some assistance on what to fix! time winupd hosts test mssys mstasks mstaskss dl dlm dl application dlm application reg loadnew I appreciate any help so that I make sure I don t delete something that I really need Following is the HJT log Thanks again Logfile of HijackThis v Scan saved at PM on Platform Windows SE Win x A MSIE Internet Explorer v SP Running processes C WINDOWS SYSTEM KERNEL DLL C WINDOWS SYSTEM MSGSRV EXE C WINDOWS SYSTEM MPREXE EXE C WINDOWS SYSTEM mmtask tsk C WINDOWS SYSTEM MSTASK EXE C COMPAQ INTERNET ISDBDC EXE C PROGRAM FILES NETWORK ASSOCIATES MCAFEE VIRUSSCAN VSHWIN EXE C WINDOWS EXPLORER EXE C PROGRAM FILES NETWORK ASSOCIATES MCAFEE VIRUSSCAN VSSTAT EXE C WINDOWS TASKMON EXE C WINDOWS SYSTEM SYSTRAY EXE C MOUSE SYSTEM EM EXEC EXE C WINDOWS ptsnoop exe C COMPAQ CPQINET CPQINET EXE C CPQS BWTOOLS SCCENTER EXE C PROGRAM FILES AHEAD INCD INCD EXE C PROGRAM FILES REAL REALPLAYER REALPLAY EXE C WINDOWS LOADQM EXE C PROGRAM FILES MYWEBSEARCH BAR BIN MWSOEMON EXE C WINDOWS REG EXE C WINDOWS DL EXE C WINDOWS DLM EXE C WINDOWS WINUPD EXE C PROGRAM FILES PULSE PULSE EXE C WINDOWS SYSTEM WINPROC EXE C PROGRAM FILES YAHOO MESSENGER YPAGER EXE C PROGRAM FILES COMMON FILES MICROSOFT SHARED WORKS SHARED WKCALREM EXE C PROGRAM FILES AMERICA ONLINE A AOLTRAY EXE C PROGRAM FILES EXIF LAUNCHER QUICKDCF EXE C WINDOWS SYSTEM WMIEXE EXE C PROGRAM FILES COMPAQ EASY ACCESS BUTTON SUPPORT BTTNSERV EXE C PROGRAM FILES COMPAQ EASY ACCESS BUTTON SUPPORT EAUSBKBD EXE C PROGRAM FILES AMERICA ONLINE A WAOL EXE C WINDOWS SYSTEM SPOOL EXE C WINDOWS SYSTEM TAPISRV EXE C WINDOWS SYSTEM RNAAPP EXE C WINDOWS SYSTEM DDHELP EXE C PROGRAM FILES WINZIP WINZIP EXE C PROGRAM FILES WINZIP WZQKPICK EXE C UNZIPPED HIJACKTHIS HIJACKTHIS EXE R - HKCU Software Microsoft Internet Explorer SearchURL http -counter com a amp b bond R - HKCU Software Microsoft Internet Explorer Main Search Bar http -counter com a amp b bond R - HKCU Software Microsoft Internet Explorer Main Search Page http -counter com a amp b bond R - HKCU Software Microsoft Internet Explorer Main Start Page http greatsearch biz R - HKCU Software Microsoft Internet Explorer Main Default Page URL http greatsearch biz R - HKCU Software Microsoft Internet Explorer Main Default Search URL http -se com home html obfuscated R - HKCU Software Microsoft Internet Explorer Search SearchAssistant http -counter com a amp b bond R - HKCU Software Microsoft Internet Explorer Search CustomizeSearch http -se com srchasst html obfuscated R - HKLM Software Microsoft Internet Explorer SearchURL http -counter com a amp b bond R - HKLM Software Microsoft Internet Explorer Main Start Page http greatsearch biz R - HKLM Software Microsoft Internet Explorer Main Search Bar http -counter com a amp b bond R - HKLM Software Microsoft Internet Explorer Main Search Page http -counter com a amp b bond R - HKLM Software Microsoft Internet Explorer Main Default Page URL http greatsearch biz R - HKLM Software Microsoft Internet Explorer Main Default Search URL http -se com home html obfuscated R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch http -se com srchasst html obfuscated R - HKLM Software Microsoft Internet Explorer Search SearchAssistant http -counter com a amp b bond R - HKCU Software Microsoft Internet Explorer Main Window Title Microsoft Internet Explorer provided by America Online R - HKCU Software Microsoft Internet Explorer SearchURL Default http -se com home html obfuscated ... Read more

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I said in another post that recently i ve been having alot of virus and infection problems on my comp I thought I had it all taken care of using various programs But i seem to keep having problems When I firust start my comp it s very slow And sometimes it doesnt even turn on completely It ll freeze I like I assistance some please.. would have to restart it manually a number of times sometimes to get it going I would like some assistance please.. Occasionally my taskbar will change color and seem to go into some kind of windows default I would like some assistance please.. mode for a moment but then go back to the blue scheme I have My comp also no longer registers that I have a soundcard I thought I fixed that last night when I installed a new driver I could hear my MP s but then I went on youtube and had no sound and then I tried to listen to an MP again and no sound It said I had no sound device I had been getting Win errors quot Generic Host Process For Win Services quot but I have fixed those Could they be related to my other problems I think I got rid of all my infections I just need to fix the damage they did I think Her es my HiJackThis log Anyone have any input that could help me out Thank you in advance for your help Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system csrss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS system svchost exe C WINDOWS system svchost exe C WINDOWS system svchost exe C WINDOWS system ZoneLabs vsmon exe C Program Files Lavasoft Ad-Aware aawservice exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C WINDOWS system dla tfswctrl exe C Program Files Creative SBAudigy ZS Surround Mixer CTSysVol exe C Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exe C Program Files AskBarDis bar bin AskService exe C Program Files Creative SBAudigy ZS DVDAudio CTDVDDET EXE C Program Files Java jre bin jusched exe C PROGRA AVG AVG avgwdsvc exe C Program Files Bonjour mDNSResponder exe C WINDOWS system CTsvcCDA EXE C Program Files Winamp winampa exe C WINDOWS System svchost exe C Program Files Java jre bin jqs exe C WINDOWS system nvsvc exe C Program Files Common Files Logitech LCD Manager lcdmon exe C Program Files Spyware Doctor pctsAuxs exe C Program Files Common Files Logitech G-series Software LGDCore exe C Program Files Spyware Doctor pctsSvc exe C Program Files iTunes iTunesHelper exe C Program Files Common Files Logitech LCD Manager Applets LCDClock exe C Program Files Common Files Logitech LCD Manager Applets LCDMedia exe C WINDOWS system RUNDLL EXE C PROGRA AVG AVG avgtray exe C Program Files Zone Labs ZoneAlarm zlclient exe C Program Files Spyware Doctor pctsTray exe C WINDOWS system CTHELPER EXE C PROGRA AVG AVG avgrsx exe C Program Files Microsoft ActiveSync wcescomm exe C Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exe C Program Files The Weather Channel FW Desktop DesktopWeather exe C Program Files Windows Media Player WMPNSCFG exe C Program Files DNA btdna exe C Program Files Spybot - Search amp Destroy TeaTimer exe C PROGRA MICROS rapimgr exe C Program Files Alcohol Soft Alcohol StarWind StarWindServiceAE exe C Program Files InterVideo Common Bin WinCinemaMgr exe C Program Files Kodak KODAK Software Updater Program Kodak Software Updater exe C WINDOWS system svchost exe C Program Files Belkin Nostromo nost LM exe C WINDOWS system svchost exe C Program Files Windows Media Player WMPNetwk exe C Program Files Yahoo WidgetEngine YahooWidgetEngine exe C PROGRA Yahoo MESSEN ymsgr tray exe C Program Files iPod bin iPodService exe C WINDOWS System alg exe C WINDOWS system rundll exe C PROGRA MICROS OFFICE OUTLOOK EXE C Program Files Microsoft Office OFFICE WINWORD EXE C Program Files AIM aim exe C Program Files AIM aolsoftware... Read more

https://forums.techguy.org/threads/i-would-like-some-assistance-please.790487/
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I've been having trouble with my PC since a couple of days now I think someone that was using MSN on my computer got one of those 'CLICK HERE' messages and clicked on it and possibly downloaded something or a cookie of some sort must've been accepted I'm not to sure what's going on My msn opened up messages boxes of everyone and sent those same messages I ran an Aadware scan Spybot and an online scan of Trend Micro and Kapersky I have also used CCshredder and removed everything that was found on my computer Now I still feel my computer is running slow I can see those 'glitches' while browsing around the computer I have a p GHZ with gb RAM which is pretty fast and never gave me such problems Here's a hijack log Hope anybody could help me There was a IRC BOT that was found and removed Oh just to also add I was using NOD all this while and switched to Trend Micro because NOD didn't seem to find anything I was infected with Anyway here's the log PS I'm not very computer literate Logfile of Trend Micro HijackThis v BETA Scan saved at PM on Platform Windows XP SP WinNT Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS system svchost exe C some Need assistance please. WINDOWS system spoolsv exe C WINDOWS Explorer EXE C Program Files Java jre bin jusched exe C Program Files MSN Messenger msnmsgr exe C Program Files Trend Micro Internet Security TMAS OE TMAS OEMon exe C Program Files eLitecore Cyberoam Client for Online CyberoamClient exe D FL FL exe C WINDOWS system wscntfy exe C WINDOWS system svchost exe D FL FL exe C Program Files Sony Sound Forge forge exe Need some assistance please. C Program Files Internet Explorer iexplore exe C DOCUME BEST LOCALS Temp Rar EX HiJackThis v exe O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - HKLM Run Alcmtr ALCMTR EXE O - HKLM Run H O C Program Files SyncroSoft Pos H O cledx exe O - HKLM Run googletalk C Program Files Google Google Talk googletalk exe autostart O - HKLM Run KernelFaultCheck systemroot system dumprep -k O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM Run pccguide exe quot C Program Files Trend Micro Internet Security pccguide exe quot O - HKLM RunOnce Index Washer C Program Files Webroot Washer WashIdx exe quot BEST quot O - HKCU Run Yahoo Pager quot C PROGRA Yahoo MESSEN YAHOOM EXE quot -quiet O - HKCU Run msnmsgr quot C Program Files MSN Messenger msnmsgr exe quot background O - HKCU Run DAEMON Tools quot C Program Files DAEMON Tools daemon exe quot -lang O - HKCU Run OE quot C Program Files Trend Micro Internet Security TMAS OE TMAS OEMon exe quot O - HKCU RunOnce Index Washer C Program Files Webroot Washer WashIdx exe quot BEST quot O - Global Startup Online Client lnk C Program Files eLitecore Cyberoam Client for Online CyberoamClient exe O - Extra context menu item E amp xport to Microsoft Excel - res C PROGRA MICROS Office EXCEL EXE O - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Extra 'Tools' menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Plugin for spop C Program Files Internet Explorer Plugins NPDocBox dll O - DPF EB E A- A - AB -A FB- BD C F F CKAVWebScan Object - http www kaspersky com kos eng par an unicode cab O - DPF F B -B - DD- F - B ECC Facebook Photo Uploader Control - http upload facebook com controls toUploader cab O - HKLM System CCS Services Tcpip B - D - DA - CA-E A NameServer O - SharedTaskScheduler Browseui preloader - C -A BA- D -B B- A C E - C WINDOWS system browseui dll O - SharedTaskScheduler Component Categories cache daemon - C EF- B - d -BE - C - C WINDOWS syst... Read more

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Hi all I think I have posted this thread twice First time in wrong place SORRY Assistance again Hope you can assist me Flirman and tantrap last time Since my last visit I have struggled on but now my pc is causing me further problems I cannot uninstall any programs with add or remove When I click on the icpn in control panel i get a momentary flash and then nothing happens the programs in the list are still displayed Also the other day when I booted up my pc and clicked on i e the pc went mad and instead of booting up my default site an i e icon appeared on my taskbar and pages scrolled up on the icon It did mot happem today but when I try to do a virus scan using any of the recognised companies I can only get through a few ninutes of scan and the pc freezes and locks up namely Assistance again Panda AV Adaware Spybot ONLINE scans mc afee panda nav Here is my recent hijack log Logfile of Assistance again HijackThis v Scan saved at on Platform Windows XP WinNT MSIE Internet Explorer v Running processes G WINDOWS System smss exe G WINDOWS system winlogon exe G WINDOWS system services exe G WINDOWS system lsass exe G WINDOWS system svchost exe G WINDOWS System svchost exe G WINDOWS system spoolsv exe G Program Files Common Files Symantec Shared ccEvtMgr exe G WINDOWS System CTsvcCDA exe G WINDOWS System nvsvc exe G Program Files Common Files Panda Software Assistance again PavShld pavprsrv exe G WINDOWS System svchost exe G Program Files Sophos SWEEP for NT SWNETSUP EXE G Program Files Sophos SWEEP for NT SWEEPSRV SYS G WINDOWS System MsPMSPSv exe G WINDOWS Explorer EXE G PROGRA PHILIP VProperty exe G Program Files Creative ShareDLL CtNotify exe G WINDOWS System CTHELPER EXE G PROGRA PESTPA PPMemCheck exe G PROGRA PESTPA PPControl exe G Program Files Common Files Nokia NCLTools NclTray exe G WINDOWS kdx KHost exe G Program Files iTunes iTunesHelper exe D Program Files Nokia DataLayer exe G PROGRA PESTPA CookiePatrol exe G Program Files Common Files Symantec Shared ccApp exe G Program Files Panda Software Panda Titanium Antivirus APVXDWIN EXE G PROGRA ntl BROADB SMARTB MotiveSB exe G Program Files iPod bin iPodService exe G Program Files Creative ShareDLL MediaDet exe G Program Files Java j re bin jusched exe G Program Files Common Files Real Update OB realsched exe G Program Files MSN Messenger MsnMsgr Exe G Program Files Messenger msmsgs exe G WINDOWS System ctfmon exe G WINDOWS System RUNDLL EXE G Program Files WinZip WZQKPICK EXE G Program Files InterVideo Common Bin WinCinemaMgr exe G Program Files Panda Software Panda Titanium Antivirus WebProxy exe G Program Files Sophos SWEEP for NT ICMON EXE G PROGRA INCRED bin IMAPP EXE G PROGRA COMMON Nokia Services SERVIC EXE G WINDOWS System wuauclt exe G WINDOWS system rundll exe G Program Files Internet Explorer IEXPLORE EXE G Program Files IncrediMail bin IncMail exe G Documents and Settings Dave K Local Settings Temp Temporary Directory for hijackthis zip HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www mytravel com O - BHO no name - E F-C D - D -B D- B D BE B - G Program Files Adobe Acrobat Reader ActiveX AcroIEHelper dll O - BHO no name - AA ED - DD- d - -CF F - g program files google googletoolbar dll O - BHO NAV Helper - BDF E -B - AD-A -FADC B - G Program Files Norton AntiVirus NavShExt dll O - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - G Program Files Norton AntiVirus NavShExt dll O - Toolbar amp Google - C B - - d - B - A CD F - g program files google googletoolbar dll O - Toolbar amp Radio - E - F- D - E- A C - G WINDOWS System msdxm ocx O - HKLM Run ToUcamVProperty G PROGRA PHILIP VProperty exe O - HKLM Run Disc Detector G Program Files Creative ShareDLL CtNotify exe O - HKLM Run WINDVDPatch CTHELPER EXE O - HKLM Run PPMemCheck G PROGRA PESTPA PPMemCheck exe O - HKLM Run PestPatrol Control Center G PROGRA PESTPA PPControl exe O - HKLM Run PCDRealtime G WINDOWS realtime exe O - HKLM Run Nokia Tray Application G Program File... Read more

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Directed here from this thread (also lists issues):

Can browse but nothing else

----------------------------------------------------------------

I am on Windows 8.1; therefore, am unable to use DDS.

---------------------------------------------------------------

GMER
ark.txt
(This gave me two errors, so I ran it again with only "sections" and "C" checked.

Modified scan:
ark1.txt
-----------------------------------------------------------------
CHECKLIST
1. DDS would not work, FRST recommended.
2. GMER attached
3. Issues listed in link at the top to save space.

I am subscribed to this thread.

EDIT: It should also be noted that I could not run GMER from the desktop. I had to run it directly from 7-zip.

A:Assistance

Hello Misfit_Marine and welcome to the Forum.

The thread with similar issues you posted the link for in your other post mentions Win32.Simda. Did you receive any notification from your antivirus application about this backdoor trojan? Or, are you just going by similar symptoms?

For your information, Win32.Simda is a password stealing backdoor trojan. This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

Those who have been infected with this kind of backdoor trojan are advised not to do any banking or other financial transactions on the PC or if it should contain any other sensitive information; get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of their situation.

Please read this: How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?

Further info on Win32 Simda:

MSRT September 2013 - Win32/Simda - Microsoft Malware Protection Center - Site Home - TechNet Blogs
Win32/Simda


==================

Please note that more than one round may be needed to properly eradicate malware. In co-operation with the cleaning process, please: do not uninstall/install any programs unless asked to do so, to make it easier on us as it is more difficult when files/programs are appearing in/disappearing from the logs;
do not run any tools or scans other than those requested;
follow all instructions in the order they are presented;
if you have problems with or do not understand the instructions, ask before continuing;
stay with this thread until given the All Clear, as absence of symptoms does not always mean the machine is clean;
do not attach any logs/reports, etc.. unless specifically requested to do so.
All logs/reports, etc.. must be posted in Notepad making sure the word wrap is unchecked. (In notepad click format, uncheck word wrap if it is checked.)
Also note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

============

We'll start with some scanners.

Please download Farbar Recovery Scan Tool and save it to your desktop.Double-click to run it. When the tool opens click Yes to disclaimer.
Make sure the Addition.txt button is ticked.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

======================

Please download Malwarebytes Anti-Rootkit (MBAR) from here and save it to your desktop.
(Direct link to the file: http://downloads.malwarebytes.org/file/mbar)Be sure to print out and follow the instructions provided on that same page.
Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.
Doubleclick on the MBAR file you downloaded and approve the UAC prompt in Vista and newer operating systems.
Click OK on the next screen, to allow the package to extract the contents of the file to its own folder, mbar.
mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.
After reading the Introduction, click 'Next' if you agree.
On the Update Database screen, click on the 'Update' button.
Once you see 'Success: Database was successfully updated' click on 'Next'.
Click the 'Scan' button.

With some infections, you may see two messages boxes.'Could not load protection driver'. Click 'OK'.
'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.

Important Note: If malware is found, do NOT press the Cleanup button when the scan completes. Click EXIT. We jus... Read more

http://www.techsupportforum.com/forums/f100/assistance-965425.html
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I'm hoping that I've correctly followed all the direction in order to get assistance with my mess I've run the Spybot Search amp Destroy which I've been using in the past and had set up to keep me quot immunized quot so I'm not sure how things got out of control I downloaded the latest updates and ran it several times I'd never heard of Ad-Aware before but I downloaded it and used it and it got rid of a lot of the ca-ca but not all of it So I downloaded Hijack and hopefully created a log Just as additional info in case it's needed I've been using Norton Internet Security and Anti-Virus Part of it was supposedly corrupted and I couldn't update the dat files so I uninstalled all the pieces and reinstalled it It still seems to have problems and somewhere in that process it seems that suddenly I was getting ads and junk popping up all over the place Driving me nuts Please let me know if any other info would help you to help me and thank you so much for any assistance you can provide Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes assistance Need C WINDOWS System smss exeC WINDOWS system winlogon exeC Need assistance WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost Need assistance exeC WINDOWS System svchost exeC Program Files Common Need assistance Files Symantec Shared ccSetMgr exeC Program Files Common Files Symantec Shared SNDSrvc exeC Program Files Common Files Symantec Shared ccEvtMgr exeC WINDOWS system spoolsv exeC Program Files Common Files Symantec Shared ccProxy exeC Program Files COMPAQ Compaq Advisor bin compaq-rba exeC Program Files Norton Internet Security Norton AntiVirus navapsvc exeC WINDOWS System nvsvc exeC Program Files Norton Internet Security Norton AntiVirus SAVScan exeC WINDOWS System svchost exeC Program Files Common Files Symantec Shared CCPD-LC symlcsvc exeC WINDOWS Explorer EXEC WINDOWS System carpserv exeC Program Files COMPAQ Easy Access Button Support StartEAK exeC WINDOWS System wuauclt exeC Program Files Adaptec Easy CD Creator DirectCD DirectCD exeC Program Files Compaq Easy Access Button Support CPQEAKSYSTEMTRAY EXEC Program Files Compaq Easy Access Button Support CPQEADM EXEC Compaq EAKDRV EAUSBKBD EXEC Program Files Analog Devices SoundMAX Smtray exeC PROGRA Compaq EASYAC BttnServ exeC Program Files Common Files Real Update OB evntsvc exeC Program Files EarthLink TotalAccess Accelerator PropelAC exeC Program Files Java j re bin jusched exeC WINDOWS System jah exeC WINDOWS moryrvpj exeC Program Files Common Files Symantec Shared ccApp exeC WINDOWS System dpwntvol exeC Program Files Messenger msmsgs exeC WINDOWS System desug exeC Program Files EarthLink TotalAccess TaskPanl exeC Program Files Adobe Acrobat Distillr AcroTray exeC PROGRA WinZip winzip exeC unzipped hijackthis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Default Page URL http start earthlink net R - HKCU Software Microsoft Internet Explorer Main Default Search URL about blankR - HKCU Software Microsoft Internet Explorer Main Search Bar about blankR - HKCU Software Microsoft Internet Explorer Main Start Page http start earthlink net R - HKLM Software Microsoft Internet Explorer Main SearchAssistant about blankR - HKLM Software Microsoft Internet Explorer Main Search Bar http rd yahoo com customize yessentials search ie htmlR - HKLM Software Microsoft Internet Explorer Search SearchAssistant about blankR - HKCU Software Microsoft Internet Explorer Main Window Title Microsoft Internet Explorer provided by CompaqR - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyServer http localhost O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocxO - BHO no name - B DE- C - BF-B B- B F A E - C Program Files Microsoft Money System mnyside dllO - BHO PnIEBrowserHelperObj Class - B F E - F - a-B -B E C EDF - C Program Files EarthLink TotalAcces... Read more

A:Need assistance

I need to get samples of some of your files. Please create a folder called c:\submit. Now copy the following files into that directory:c:\windows\system32\jah.exeC:\windows\system32\eliteaok32.exeTo copy the files simply navigate to the directory they are in and right click on them and then click on copy. Then paste these files into the c:\submit directory. Once the files are all copied I need you to zip the folder and rename submit.zip to yourmembername.zip (for example grinler.zip). If you are using XP or ME right-click on the folder and click on the Send To option and then send it to a compressed folder. You will now see a file called submit.zip. If you are using another version of Windows, please download a program called Winzip and zip it using that. Then go to http://www.bleepingcomputer.com/submit-malware.php fill in the required fields, and browse to the file. Then click on the Send File button.Please download registry lite from HereOnce it is installed, please double click on the icon that should now be on your desktop. If an icon is not there, then check under programs portion of the Start Menu.Once it is opened, copy and paste the below line, into the address field of Registrar Lite.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunAnd press enter. In the right section of the screen right click on each entry that contains the following words C:\Program Files\ISTsvc\istsvc.exe and delete it.Exit registrar lite.Print out these instructions and then close all windows including Internet Explorer.Then I want you to fix some of those entries. Please do the following:Please make sure that you can view all hidden files. Instructions on how to do this can be found here:How to see hidden files in WindowsRun Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessentials_.../search/ie.htmlR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blankR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8081O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)O4 - HKLM\..\Run: [Norton Personal Firewall] jah.exeO4 - HKLM\..\Run: [BYOc8] C:\WINDOWS\moryrvpj.exeO4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exeO4 - HKLM\..\Run: [pir] C:\WINDOWS\pir.exeO4 - HKLM\..\Run: [xF9U3pe] dpwntvol.exeO4 - HKLM\..\Run: [antiware] C:\windows\system32\eliteaok32.exeO4 - HKLM\..\Run: [[email protected]???]??"????C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\moryrvpj.exeO4 - HKLM\..\RunServices: [Norton Personal Firewall] jah.exeO4 - HKCU\..\Run: [Norton Personal Firewall] jah.exeO4 - HKCU\..\Run: [goq8RfKmR] desug.exeO6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel presentReboot your computer into Safe ModeThen delete these files or directories (Do not be concerned if they do not exist)C:\WINDOWS\moryrvpj.exeC:\Program Files\Windows AdStatus\C:\WINDOWS\pir.exec:\windows\system32\dpwntvol.exeC:\windows\system32\eliteaok32.exeC:\WINDOWS\moryrvpj.exec:\windows\system32\jah.exec:\windows\system32\desug.exeReboot ... Read more

http://www.bleepingcomputer.com/forums/t/10931/need-assistance/
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I need help Ive ran Spybot Adaware and Blaster and I still cant remove DyFuCA InternetOptimizer Elitum EliteBar IsearchTech Powerscan ISearchTech SideFind or PeopleOnPage Any Help would be appreciated Heres my HJT Log Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe HJT Need Assistance Log: C WINDOWS System svchost exe C Program Files Common Files Symantec Shared ccSetMgr exe C Program Files Common Files Symantec Shared ccEvtMgr exe C WINDOWS system LEXBCES EXE C WINDOWS system spoolsv exe C WINDOWS system LEXPPS EXE C PROGRA COMMON AOL ACS acsd exe C WINDOWS Microsoft NET Framework v aspnet admin exe C Program Files Norton AntiVirus navapsvc exe C WINDOWS system nvsvc exe C Program Files Common Files New Boundary PrismXL PRISMXL SYS C Program Files Norton AntiVirus SAVScan exe C WINDOWS wanmpsvc exe C Program Files Common Files Symantec Shared Security Center SymWSC exe C WINDOWS Explorer EXE C WINDOWS SOUNDMAN EXE C WINDOWS system sstray exe C WINDOWS zHotkey exe C Program Files CyberLink PowerDVD PDVDServ exe C Program Files Common Files Symantec Shared ccApp exe C Program Files Digital Media Reader shwiconem exe C Program Files QuickTime qttask exe C Program Files Messenger msmsgs exe C WINDOWS system w nlogon exe C Documents and Settings James Application Data cruu exe C PROGRA COMMON mfkk mfkkm exe C Program Files BigFix BigFix exe HJT Log: Need Assistance C Program Files WinZip WZQKPICK EXE C Program Files Spybot - Search amp Destroy SpybotSD exe C Program Files Internet Explorer IEXPLORE EXE C Documents and Settings James Desktop hijackthis HijackThis exe R - HKCU Software Microsoft Internet Explorer SearchURL http www vroomsearch com R - HKCU Software Microsoft Internet Explorer Main Search HJT Log: Need Assistance Bar http www vroomsearch com R - HKCU Software Microsoft Internet Explorer Main Search Page http www vroomsearch com R - HKLM Software Microsoft Internet Explorer Main Search Bar http red clientapps yahoo com cus http www yahoo com ext search search html R - HKLM Software Microsoft Internet Explorer Search SearchAssistant http www vroomsearch com R - HKCU Software Microsoft Internet Connection Wizard ShellNext http search aol com dirsearch adp query google R - HKCU Software Microsoft Windows CurrentVersion Internet Settings AutoConfigURL www msn com O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO no name - DF E E -B D-E DF- B-E B E C - C WINDOWS system iqp dll O - BHO ohb - F C B -BA - FEB- B- E CF D - C WINDOWS system gwss dll O - HKLM Run SoundMan SOUNDMAN EXE O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe install O - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS system NvMcTray dll NvTaskbarInit O - HKLM Run nForce Tray Options sstray exe r O - HKLM Run CHotkey zHotkey exe O - HKLM Run RemoteControl quot C Program Files CyberLink PowerDVD PDVDServ exe quot O - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run NeroFilterCheck C WINDOWS system NeroCheck exe O - HKLM Run SunKistEM C Program Files Digital Media Reader shwiconem exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run Symantec NetDriver Monitor C PROGRA SYMNET SNDMon exe O - HKLM Run S V msiir exe O - HKLM Run UsbD C DOCUME Jason LOCALS Temp II exe O - HKLM RunOnce SpybotSnD quot C Program Files Spybot - Search amp Destroy SpybotSD exe quot autocheck O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot background O - HKCU Run Dxusplb C WINDOWS system w nlogon exe O - HKCU Run L o RRZse msaodem exe O - HKCU Run Cpue C Documents and Settings James Application Data cruu exe O - HKCU Run mfkk C PROGRA COMMON mfkk mfkkm exe O - Global Startup America Online Tray ... Read more

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Good morning I have SpySweeper on my system and have been fighting a losing battle against Win Driver amp smsc exe Can you tell what I need to do to rid my system of these major inconviences once and for all Here is my HiJackThis filelog Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes F WINDOWS System smss exe F WINDOWS system csrss exe F WINDOWS system winlogon exe F WINDOWS system services exe F WINDOWS system lsass exe F WINDOWS system svchost exe F WINDOWS System svchost exe F WINDOWS System svchost exe F WINDOWS System svchost exe F WINDOWS system spoolsv exe F WINDOWS System CTsvcCDA exe f PROGRA mcafee com vso mcvsrte exe F PROGRA McAfee com PERSON MPFSERVICE exe f PROGRA mcafee com vso mcshield exe F WINDOWS Explorer EXE F PROGRA mcafee com agent Assistance - Please LOG HJT mcregwiz exe F PROGRA mcafee com vso mcvsshld exe F PROGRA mcafee com agent mcagent exe F PROGRA HJT LOG - Assistance Please mcafee com agent McUpdate exe F PROGRA McAfee com PERSON MpfTray exe f progra mcafee com vso mcvsescn exe F Program Files Webroot Spy Sweeper SpySweeper exe F PROGRA McAfee com PERSON MpfAgent exe F WINDOWS System wuauclt exe F WINDOWS System wuauclt exe F WINDOWS System svchost exe F hijackthis HijackThis exe R - HKLM Software Microsoft Internet Explorer Main Start Page http www earthlink net O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - F Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocx O - BHO no name - - F - D - - D F - F PROGRA SPYBOT SDHelper dll O - Toolbar McAfee VirusScan - BA B -B - c -B - F F - f progra mcafee com vso mcvsshl dll O - Toolbar amp Radio - E - F- D - E- A C - F WINDOWS system msdxm ocx O - HKLM Run McRegWiz F PROGRA mcafee com agent mcregwiz exe autorun O - HKLM Run VSOCheckTask quot f PROGRA mcafee com vso mcmnhdlr exe quot checktask O - HKLM Run VirusScan Online quot f PROGRA mcafee com vso mcvsshld exe quot O - HKLM Run MCAgentExe f PROGRA mcafee com agent mcagent exe O - HKLM Run MCUpdateExe F PROGRA mcafee com agent McUpdate exe O - HKLM Run MPFExe F PROGRA McAfee com PERSON MpfTray exe O - HKCU Run SpySweeper quot F Program Files Webroot Spy Sweeper SpySweeper exe quot O - Extra context menu item E amp xport to Microsoft Excel - res F PROGRA MICROS OFFICE EXCEL EXE O - Extra button no name - B E C - FCB- CF-AAA - C - no file O - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - no file O - Extra button no name - E D- - b - -F B B BD AC - F WINDOWS System ms exe O - Extra 'Tools' menuitem MaxSpeed - E D- - b - -F B B BD AC - F WINDOWS System ms exe O - Extra button Research - B - CC- C -B BE- C C A - F PROGRA MICROS OFFICE REFIEBAR DLL O - Extra button Messenger - FB F -F - d -BB E- C F - F Program Files Messenger MSMSGS EXE O - Extra 'Tools' menuitem Messenger - FB F -F - d -BB E- C F - F Program Files Messenger MSMSGS EXE O - Plugin for mov F Program Files Internet Explorer PLUGINS npqtplugin dll O - Plugin for spop F Program Files Internet Explorer Plugins NPDocBox dll Thanks in advance

A:HJT LOG - Assistance Please

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - F:\WINDOWS\System32\ms.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - F:\WINDOWS\System32\ms.exe

Besides those, there's nothing else that looks wrong here. What is the exact error message you are getting?

http://www.techsupportforum.com/forums/f284/hjt-log-assistance-please-21524.html
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Would anyone know if its safe to delete the files in the Malwarebytes list?
Also the trojan there is the one detected by Eset that was running in memory but Eset failed to clean it.

Still beats me how the hell I ended up with that collection on the host. Last time I scanned was before installing Avast.

Also, anyone know where I could get a sample of the Worm and perhaps the others listed by Malwarebytes?

Thanks


[attachment=1298][attachment=1299]
 

A:Assistance

It is indeed safe to delete the files in mbam's list (quarantine) Have you run a scan with anything else?
 

https://malwaretips.com/threads/assistance.8152/
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Well it seems I m in the same boat so many others are right now with malware removal About a week ago my daughter with her years of infinite wisdom assistance HGT log please wanted a new buddy icon for aim quot Just click here it said dad quot BAM variants of crap later I still find myself up late fixing and tweeking because it still just doesn t feel right And after becoming more and more comfortable running regedit I find the same stuff keeps reappearing So I really don t think I m cleaned up yet I run Firefox for a browser IE has been tucked away for good for a few months now shortcuts deleted and all zones are on High security settings I continually update and run adawareSE Personal It s done a fantastic job SPS amp D Teatimer Spyware blaster and Stinger is running right now I ve run Kaperskys AV to remove some stubborn stuff and a couple other progs that I can HGT log assistance please t think of right now to remove stuff that was untouchable Here s my current log as of a few minutes ago Any help would greatly be appreciated Thanks Jeff Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS system svchost exe C WINDOWS Explorer EXE C WINDOWS system spoolsv exe C WINDOWS Nhksrv exe C Program Files Norton AntiVirus navapsvc exe C WINDOWS System nvsvc exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared Security Center SymWSC exe C WINDOWS DELLMMKB EXE C Program Files Adaptec Easy CD Creator DirectCD DirectCD exe C Program Files RFA rfagent exe C PROGRA NORTON navapw exe C Program Files Spybot - Search amp Destroy TeaTimer exe C Program Files Logitech MouseWare system em exec exe C Program Files Netropa OSD exe C Program Files Outlook Express msimn exe C Program Files Mozilla Firefox firefox exe C Spywaretools hijackthis HijackThis exe C Spywaretools stinger exe R - HKCU Software Microsoft Internet Explorer Main Local Page c Program Files Common Files Microsoft Shared Stationery Blank htm R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyServer O - BHO no name - D-D - C - E - BF - no file O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocx O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO CNavExtBho Class - BDF E -B - AD-A -FADC B - C Program Files Norton AntiVirus NavShExt dll O - BHO no name - FDD B - D - ffb- - B AD ACC - no file O - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - C Program Files Norton AntiVirus NavShExt dll O - HKLM Run DellTouch C WINDOWS DELLMMKB EXE O - HKLM Run HPDJ Taskbar Utility C WINDOWS System spool drivers w x hpztsb exe O - HKLM Run AdaptecDirectCD C Program Files Adaptec Easy CD Creator DirectCD DirectCD exe O - HKLM Run BJCFD C Program Files BroadJump Client Foundation CFD exe O - HKLM Run Logitech Utility Logi MwX Exe O - HKLM Run Microsoft Works Portfolio C Program Files Microsoft Works WksSb exe AllUsers O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS System NvCpl dll NvStartup O - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS System NvMcTray dll NvTaskbarInit O - HKLM Run KernelFaultCheck systemroot system dumprep -k O - HKLM Run Symantec NetDriver Monitor C PROGRA SYMNET SNDMon exe O - HKLM Run LtcyCfgApply quot C Latency tool LtcyCfg - guru d LtcyCfg exe quot a O - HKLM Run rfagent C Program Files RFA rfagent exe O - HKLM Run NAV Agent C PROGRA NORTON navapw exe O - HKCU Run SpybotSD TeaTimer C Program Files Spybot - Search amp Destroy TeaTimer exe O - HKCU Run Microsoft Works Update Detection C Program Files Microsoft Works WkDetect exe O - HKCU Software Policies Microsoft Internet Explorer Control Panel present O - Extra button AIM - AC E - - d -BC D- B D A DE - C Program Files instant messenger aim exe O - Plugin for spop C Pro... Read more

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My name is Michael Tibbetts and i am 15 years old. I have been into computers for a while, mostly gaming, but i don't know that much about the parts of a pc and what they do. If anyone could explain the basics of a pc or have any suggestions on how to learn i would really appreciate it. If you would rather e-mail me my address is Mikey_t07 AT yahoo dot com

- Email link edited
Didou
 

A:Need Assistance

Hello Michael and welcome to Techspot.

If you use the search facility at the top of the page you will find threads on almost every subject to do with pcs I`m sure you will find them very interesting and informative.

Good luck and Regards Howard :wave: :wave:
 

http://www.techspot.com/community/topics/need-assistance.16993/
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I had a version of privacy protector on my computer (the one with the red screen and biohazard symbol). I read through the forum and found the smitfraudfix and ran it. That took care of the privacy protector. I then had several popups appear and ran the superantispyware as suggested in the forum. That quarantined 25 tracking cookies and 2 trojans. I'm now still getting the popups. I took screen shots of them. How can I permanently get rid of these? Any and all help is greatly appreciated!

A:I Need Assistance

Hello there and welcome to BleepingComputer.Please follow our Preparation Guide For Use Before Posting a HijackThis Log; running all of the scans before posting your HijackThis log. Do not post your log here, but instead use our HijackThis Logs and Analysis Forum.After posting a log you should NOT make further changes to your computer except those that are advised by a member of the HijackThis Team; doing so can cause system changes that may not be visible in your log. Please be patient whilst waiting for a response, our HJT Team is currently very busy, and as we try to deal with logs on a "first come first served" basis, you may have to wait a short while.

http://www.bleepingcomputer.com/forums/t/138636/i-need-assistance/
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i cant watch videos anymore for some reason my computer acted up i guess i fixed it but now i cant get the flash player to install on my computer
 

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I had Win XP Pro on my computer, and due to some unforseen mistakes on my part, i had to reinstall Win XP Pro. Now my computer is telling me that I have no drivers and I am unable to procure an internet connection. This is driving me absolutely insane and I don't know how to fix it. Any help would be great!!

A:Just need a little assistance.

Hi this is probably the case, that when you reformatted and installed XP, the drivers were also wiped off.

You will need to go into device manager (Right click my computer > properties > hardware tab > device manager).

Where you see the yellow question/exclamation marks is where the driver is missing. You will need to reinstall the drivers, the best way to do this is to use the motherboard disk you had with your computer. Failing this, you will need to find the manufacturer of each of the devices and visit the support section of their website.

If you need assistance with this, do not hesitate to ask.

Reguards,

Scotty.

http://www.techsupportforum.com/forums/f10/just-need-a-little-assistance-243494.html
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Hello Everyone !
I had formatted my Laptop just 2 days ago . I formatted it because of excessive virus attack . Now after formatting , I have installed NORTON INTERNET SECURITY 2013 . I want complete security against viruses so that my laptop runs well . Should I also install Zone alarm Firewall for additional security ? Or will it clash with the existing NORTON INTERNET SECURITY 2013 ?
 
Plz help me with this concern and also provide some ways in which I can always run my laptop virus free !
 

A:Need some assistance !

Norton Internet Security 2013 (NIS 2013) sits midway up the scale and offers antivirus, anti-spyware, anti-spam, two-way firewall.
If this is the version you refer to, it already has a built in Firewall, so you would not add a second 3rd party one also -
 
Thanks -

http://www.bleepingcomputer.com/forums/t/500522/need-some-assistance/
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Hi everyone I was just wondering if someone could take a look at my HJT log Just wanted to get a checkup on the computer Thanks in advance Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C Program Files CA SharedComponents iTechnology igateway exe C Program Files CA eTrustITM InoRpc exe C Program Files CA eTrustITM InoRT Looking for some assistance exe C Program Files CA eTrustITM InoTask exe C Program Looking for some assistance Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Linksys Wireless-G Notebook Adapter NICServ exe C Program Files Webroot Spy Sweeper SpySweeper exe C WINDOWS system Ati evxx exe C WINDOWS Explorer EXE C Program Files ATI Technologies ATI Control Panel atiptaxx exe C WINDOWS BCMSMMSG exe C Program Files CA eTrustITM realmon exe C Program Files Webroot Spy Sweeper SpySweeperUI exe C Program Files Java jre bin jusched exe C Program Files Common Files Real Update OB realsched exe C Program Files iTunes iTunesHelper exe C WINDOWS system ctfmon exe C Program Files Cisco Systems Clean Access Agent CCAAgent exe C Program Files Linksys Wireless-G Notebook Adapter OdHost exe C Program Files iPod bin iPodService exe C Program Files Webroot Spy Sweeper SSU EXE C Program Files AIM aim exe C Program Files iTunes iTunes exe C Program Files Mozilla Firefox firefox exe C WINDOWS system wuauclt exe C Documents and Settings reid Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www rmc edu R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - HKLM Run ATIPTA quot C Program Files ATI Technologies ATI Control Panel atiptaxx exe quot O - HKLM Run BCMSMMSG BCMSMMSG exe O - HKLM Run Realtime Monitor quot C Program Files CA eTrustITM realmon exe quot -s O - HKLM Run SpySweeper quot C Program Files Webroot Spy Sweeper SpySweeperUI exe quot startintray O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM Run TkBellExe quot C Program Files Common Files Real Update OB realsched exe quot -osboot O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run iTunesHelper quot C Program Files iTunes iTunesHelper exe quot O - HKCU Run ctfmon exe C WINDOWS system ctfmon exe O - Global Startup Adobe Reader Speed Launch lnk C Program Files Adobe Reader Reader reader sl exe O - Global Startup Adobe Reader Synchronizer lnk C Program Files Adobe Reader Reader AdobeCollabSync exe O - Global Startup Clean Access Agent lnk C Program Files Cisco Systems Clean Access Agent CCAAgent exe O - Global Startup Wireless-G Notebook Adapter lnk C Program Files Linksys Wireless-G Notebook Adapter Gcc exe O - Extra context menu item E amp xport to Microsoft Excel - res C PROGRA MICROS OFFICE EXCEL EXE O - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra Tools menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra button Research - B - CC- C -B BE- C C A - C PROGRA MICROS OFFICE REFIEBAR DLL O - Extra button AIM - AC E - - d -BC D- B D A DE - C Program Files AIM aim ... Read more

A:Looking for some assistance

Saturday, March 24, 2007 12:41:35 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 24/03/2007
Kaspersky Anti-Virus database records: 285358
Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
Scan Target My Computer
C:\
D:\
E:\
Scan Statistics
Total number of scanned objects 48432
Number of viruses found 1
Number of infected objects 1 / 0
Number of suspicious objects 0
Duration of the scan process 01:06:33

Infected Object Name Virus Name Last Action
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Data\settings.dat Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS0126F5A6-AAB0-4295-9275-DDA7E8238EEE.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS03C73559-772A-45D5-A2FC-88162D2A0D2E.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS045E16AC-03A1-4842-977D-F9997E11E4ED.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS0755AB76-7E0A-4A94-8BFF-AA3991013CEC.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS0B4F2F92-0717-43AA-8489-5480EB07D9DF.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS0CEBE9B2-26A8-465D-BF20-2BBE22B25A8C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS0DFC87B3-1298-479B-AE0D-9BC2C4083CEE.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS143DD58D-DF21-4A2E-B9EF-EA5977FCCC45.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS168B3A90-661B-444D-9906-543AD52F2AC6.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS18750E72-DDAC-410B-A0AC-27DB880BAF0C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS1BFE968F-9EBC-4EB3-B068-E1E5938C03AB.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS1D01CCA2-489E-4C31-A6CA-EC4D9BCEBFF0.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS233FABC9-5358-4AD0-8A4B-B29B510D3FD1.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS26AEF8EE-51AF-4A41-B01C-3A14E56E9A4F.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2855646D-9CC7-4A92-B637-80F1BF4D1421.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2A8FD04A-FB5F-4DC3-9478-357F9E38A393.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2A90ADAC-7021-42B3-AB04-5DC8B2772223.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2B341D48-3F24-496A-AB4B-1736ADDF1A49.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS302768A2-13A4-4664-8513-A082B9D398F6.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS30EBB9C9-34AE-44A7-AA9B-C4785CFE4C37.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS358E1F9D-FA15-4EAA-B6AB-865506DFFA77.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Tem... Read more

https://forums.techguy.org/threads/looking-for-some-assistance.554183/
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I am really, really, really in need of getting my laptop fixed so that it can help me earn my living.I posted this topic http://www.bleepingcomputer.com/forums/t/216539/windowsclickcom-uacdsys-trojan-infection/ on April 3rd and have not yet recieved a reply. I have been waiting patiently as instructed but after checking for a reply this morning, I noticed the link to view new topics and followed it to look at the new topics just posted today. I noticed that many of them are already being worked. I am now wondering if my post is in the wrong place?????Any attention you can give me will be very appreciated.Thanks,Marc

A:I really need some assistance

You posted in a very busy forum, there are many more posts older than yours that haven't been answered yet. Ignoring directions and special pleas for help, especially running combofix doesn't look good.

http://www.bleepingcomputer.com/forums/t/217505/i-really-need-some-assistance/
Relevancy 30.1%

My WoW account was hacked early this morning I ran a virus scan via webroot Nothing was shown Please check my hijackthis log to see if I missed anything Logfile of Trend Micro HijackThis v Scan Need assistance! saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC Program Files Webroot WebrootSecurity WRConsumerService exeC WINDOWS Need assistance! system Ati evxx exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS system Ati evxx exeC WINDOWS system spoolsv exeC Program Files Creative Shared Files CTAudSvc exeC WINDOWS Explorer EXEC Program Files ATI Technologies ATI ACE Core-Static MOM EXEC Program Files Creative Sound Blaster X-Fi Volume Panel VolPanlu exeC Program Files Creative Shared Files Module Loader DLLML exeC WINDOWS system CTHELPER EXEC WINDOWS system CTXFIHLP EXEC PROGRA AVG AVG avgtray exeC Program Files Java jre bin jusched exeC WINDOWS SYSTEM CTXFISPI EXEC Program Files Webroot WebrootSecurity SpySweeperUI exeC WINDOWS system ctfmon exeC Program Files ATI Technologies ATI ACE Core-Static ccc exeC Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exeC PROGRA AVG AVG avgwdsvc exeC Program Files Bonjour mDNSResponder exeC WINDOWS system CTsvcCDA exeC Program Files Java jre bin jqs exeC Program Files Webroot WebrootSecurity SpySweeper exeC Program Files Yahoo SoftwareUpdate YahooAUService exeC PROGRA AVG AVG avgrsx exeC PROGRA AVG AVG avgnsx exeC PROGRA AVG AVG avgemc exeC WINDOWS system wuauclt exeC Program Files AVG AVG avgcsrvx exeC WINDOWS System svchost exeC Program Files Internet Explorer iexplore exeC Program Files Internet Explorer iexplore exeC Program Files Trend Micro HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Start Page about blankR - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride localO - Hosts localhostO - Hosts browser-security microsoft comO - Hosts antivirprotection comO - Hosts www antivirprotection comO - BHO amp Yahoo Toolbar Helper - D -C F - efb- B - ECA - C Program Files Yahoo Companion Installs cpn yt dllO - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dllO - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - C Program Files AVG AVG avgssie dllO - BHO TBSB - C F -DFF - A-B D - EFEB - C Program Files Fast Browser Search IE FBStoolbar dllO - BHO Ask com Toolbar BHO - D C F- A- -A AD- D - C Program Files Ask com GenericAskToolbar dllO - BHO Java Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dllO - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jre lib deploy jqs ie jqs plugin dllO - BHO SingleInstance Class - FDAD DA - A - FD - C - F AC - C Program Files Yahoo Companion Installs cpn YTSingleInstance dllO - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dllO - Toolbar Fast Browser Search - C DCA EB- D - FD - A -F FCC BB - C Program Files Fast Browser Search IE FBStoolbar dllO - Toolbar Ask com Toolbar - D C F- A- -A AD- D - C Program Files Ask com GenericAskToolbar dllO - HKLM Run StartCCC quot C Program Files ATI Technologies ATI ACE Core-Static CLIStart exe quot O - HKLM Run VolPanel quot C Program Files Creative Sound Blaster X-Fi Volume Panel VolPanlu exe quot rO - HKLM Run AudioDrvEmulator... Read more

A:Need assistance!

Hello,My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Please download GMER from one of the following locations, and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zip Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs, as this process may crash your computer.Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.Double click on Gmer to run it.Allow the gmer.sys driver to load if asked.You may see a rootkit warning window, If you do, click No.Untick the following boxes on the right side of the Gmer screen.
Sections
IAT/EAT
Files
Show AllClick on and wait for the scan to finish.If you see a rootkit warning window, click OK.Push and save the logfile to your desktop.Copy and Paste the contents of that file in your next post.Then please post back here with the following: log.txt info.txt Gmer logThanks

http://www.bleepingcomputer.com/forums/t/281330/need-assistance/
Relevancy 30.1%

So Im pretty sure I have a something affecting my computer negatively. I need help to figure out what I should do. :[
Im getting kind of hopeless.

A:Need assistance

What symptoms do you have?

http://www.bleepingcomputer.com/forums/t/229024/need-assistance/
Relevancy 30.1%

I don't think you can do much there buddy. Im sorry to have to say that the program you installed was likely no video game. Kernal32 is basically the center of all operations on your computer. Without it, you can't do anything. You can take your hard-drive to A computer shop to backup your data, or maybe someone else here can help you with that, but you most likely will indeed have to do A full restore.

A:Need Assistance!

i know it is a game - i installed it and all, it was successfully installed and just needed to restart. thanks for fast feedback - think i may have to get it backed up somewhere if they can n restore it.

http://www.bleepingcomputer.com/forums/t/43224/need-assistance/
Relevancy 30.1%

i was tricked and now have a trojan i've tried everything avg spybot windows live adawre and nothing can get rid of it here's the hijack file- if anyone see's anyting or has any adive it will be much appreciated thanksLogfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC Program Files Windows Defender MsMpEng exeC WINDOWS System svchost exeC Program Files Intel Wireless Bin EvtEng exeC Program Files Intel Wireless Bin S EvMon exeC Program Files Intel Wireless Bin WLKeeper exeC WINDOWS system spoolsv exeC PROGRA AVG AVG avgwdsvc exeC WINDOWS system svchost exeC Program Files Java jre bin jqs exeC WINDOWS System svchost exeC need assistance please Program Files Dell NICCONFIGSVC NICCONFIGSVC need assistance please exeC PROGRA AVG AVG avgrsx exeC PROGRA AVG AVG avgnsx exeC WINDOWS System svchost exeC Program Files Intel Wireless Bin RegSrvc exeC WINDOWS system svchost need assistance please exeC Program Files Viewpoint Common ViewpointService exeC PROGRA AVG AVG avgemc exeC Program Files Intel Wireless Bin ZcfgSvc exeC Program Files AVG AVG avgcsrvx exeC WINDOWS Explorer exeC need assistance please PROGRA Intel Wireless Bin XConfig exeC Program Files Apoint Apoint exeC WINDOWS system hkcmd exeC WINDOWS system igfxpers exeC WINDOWS system igfxsrvc exeC Program Files Intel Wireless Bin ifrmewrk exeC Program Files Dell Media Experience PCMService exeC Program Files Real RealPlayer RealPlay exeC WINDOWS system dla tfswctrl exeC Program Files Common Files InstallShield UpdateService issch exeC Program Files Common Files AOL ee AOLSoftware exeC Program Files Apoint Apntex exeC PROGRA AVG AVG avgtray exeC Program Files Viewpoint Viewpoint Manager ViewMgr exeC Program Files Java jre bin jusched exeC Program Files HP HP Software Update HPWuSchd exeC Program Files CyberLink PowerDVD DVDLauncher exeC WINDOWS PixArt PAC Monitor exeC Program Files Windows Defender MSASCui exeC Program Files DellSupport DSAgnt exeC WINDOWS system ctfmon exeC Program Files Citrix GoToMeeting g mstart exeC Program Files Digital Line Detect DLG exeC Program Files HP Digital Imaging bin hpqtra exeC Program Files Sony Sony Picture Utility VolumeWatcher SPUVolumeWatcher exec program files common files installshield updateservice isuspm exeC Program Files Citrix GoToMeeting g mcomm exeC Program Files Citrix GoToMeeting g mlauncher exeC Program Files HP Digital Imaging bin hpqSTE exeC Program Files HP Digital Imaging bin hpqbam exeC Program Files HP Digital Imaging bin hpqgpc exeC Program Files Java jre bin jucheck exeC WINDOWS system rundll exeC WINDOWS system rundll exeC Program Files Internet Explorer IEXPLORE EXEC Program Files Internet Explorer IEXPLORE EXEC Program Files Trend Micro HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ie defaul rch search htmlR - HKCU Software Microsoft Internet Explorer Main Search Page http us rd yahoo com customize ie defaul www yahoo comR - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ie defaul rch search htmlR - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer SearchURL Default http us rd yahoo com customize ie defaul www yahoo comR - URLSearchHook AVG Security Toolbar BHO - A BC A - F - -AA - D C - C Program Files AVG AVG Toolbar IEToolbar dllR - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F... Read more

A:need assistance please

Hello,We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Then please post back here with the following: log.txt info.txtThanks

http://www.bleepingcomputer.com/forums/t/268506/need-assistance-please/