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Cannot update AntiVirus or access antivirus related websites

Q: Cannot update AntiVirus or access antivirus related websites

Hi I'm a first time user here I can usually search around on google and find solutions to any problems but this ones got me I first noticed that I couldn't update AVG Cannot or update related websites access AntiVirus antivirus when I finally got back online after about months of being offline I tried going to their website to try and update Cannot update AntiVirus or access antivirus related websites manually but was told that a connection couldn't be established and to make sure I was connected to the internet I then tried SuperAntiSpyware but the same result I then tried to download AVG from another computer to Cannot update AntiVirus or access antivirus related websites install on this but the problem remained Since then I have been searching around the net for solutions and every solution I attempt seems to come to a 'cannot establish connection' page I tried to run in Safe Mode and once it gets past the first loading sequence the screen flashes blue then restarts Asides from this the browser runs fine most websites are opening Help me computer guys DDS Ver - - - NTFSx Run by Matt DLM Sims at on Mon Internet Explorer Microsoft Windows XP Home Edition GMT AV AVG Anti-Virus Free On-access scanning enabled Updated Running Processes C WINDOWS system svchost -k DcomLaunch svchost exe C WINDOWS System svchost exe -k netsvcs svchost exe svchost exe C WINDOWS Explorer EXE C WINDOWS system spoolsv exe C PROGRA AVG AVG avgwdsvc exe C WINDOWS system svchost exe -k imgsvc C Program Files Hercules Audio DJ Console Series HDJSeriesCPL exe C WINDOWS system ctfmon exe C Program Files Telsey SPA Telsey g Wireless Utility wlanstat exe C PROGRA AVG AVG avgemc exe C PROGRA AVG AVG avgrsx exe C PROGRA AVG AVG avgnsx exe C Program Files AVG AVG avgcsrvx exe C Program Files IPWireless Inc IPWireless PC Software UEStatus exe C Program Files Mozilla Firefox firefox exe C WINDOWS system msiexec exe C Program Files Common Files Microsoft Shared Windows Live WLLoginProxy exe C Documents and Settings Matt DLM Sims Desktop dds scr Pseudo HJT Report uStart Page hxxp www google co nz mStart Page hxxp BHO Aplicaci n auxiliar de v nculos de Adobe PDF Reader e f-c d - d -b d- b d be b - c program files common files adobe acrobat activex AcroIEHelper dll BHO AVG Safe Search ca f - f e- b -a e- e e c c - c program files avg avg avgssie dll BHO Windows Live Aplicaci n auxiliar de inicio de sesi n d - c - abf- ecc- c - c program files common files microsoft shared windows live WindowsLiveLogin dll TB A A -BACC- D - - A E E - No File uRun ctfmon exe c windows system ctfmon exe uRun lt NO NAME gt uRun SmitFraudFixTool c program files smitfraudfixtool SmitFraudFixTool exe -boot mRun Adobe Reader Speed Launcher quot c program files adobe reader reader Reader sl exe quot mRun Hercules DJ Series c program files hercules audio dj console series HDJSeriesCPL exe boot mRun KernelFaultCheck systemroot system dumprep -k mRun AVG TRAY c progra avg avg avgtray exe StartupFolder c docume alluse startm programs startup telsey lnk - c program files telsey spa telsey g wireless utility wlanstat exe IE FB F -F - d -BB E- C F - c program files messenger msmsgs exe DPF E F - F - FB-AC -CD E DC EF - hxxp fichiers touslesdrivers com fichiers hardwaredetection hardwaredetection cab TCP B FC D -B B - E C- B- FDA AD D Handler linkscanner - F C- F - D -A D -FBDDE F D - c program files avg avg avgpp dll Notify avgrsstarter - avgrsstx dll AppInit DLLs MsgPlusLoader dll LSA Authentication Packages msv c windows system awtqnkhe FIREFOX FF - ProfilePath - c docume mattdl applic mozilla firefox profiles xae default FF - prefs js browser startup homepage - hxxp www google co nz FF - component c program files avg avg firefox components avgssff dll SERVICES DRIVERS R AvgLdx AVG Free AVI Loader Driver x c windows system drivers avgldx sys - - R AvgMfx AVG Free On-access Scanner Minifilter Driver x c windows system drivers avgmfx sys - - R AvgTdiX AVG Free Network Redirector c windows system drivers avgtdix sys - - R avg emc AVG Free E-mail Scanner c progra avg avg avgemc exe - - R avg wd AVG Free WatchDog c progra avg avg avgwdsvc exe - - R ALiIRDA ALi Infrared Device Driver c windows system drivers aliirda sys - - R ipw mdfl Wireless Broadband Modem Filter c windows system drivers ipw mdfl sys - - R ipw mdm Wireless Broadband Modem WDM c windows system drivers ipw mdm sys - - RUnknown SASKUTIL SASKUTIL x S DMprov Monitor Trusted c windows system svchost exe -k netsvcs - - S ASPI Advanced SCSI Programming Interface Driver c windows system drivers ASPI SYS - - S avp avp c zyzoom kaspersky internet security avp exe - - S Bulk HDJBulk c windows system drivers HDJBulk sys - - S DNINDIS DNINDIS NDIS Protocol Driver c windows system DNINDIS sys - - S EverestDriver Lavalys EVEREST Kernel Driver e utilidades portables everest kerneld wnt -- gt e utilidades portables everest kerneld wnt S HDJAsioK HDJAsioK c windows system drivers HDJAsioK sys - - S HDJMidi Hercules DJ Console Mk MIDI c windows system drivers HDJMidi sys - - S TWLAN Telsey g Wireless USB Adapter c windows system drivers TWLANnd sys - - UnknownUnknown SASDIFSV SASDIFSV x Created Last Find M - - a------- c windows system drivers AegisP sys - - ac-sh--- c windows system ehknqtwa ini FINISH

Relevancy 100%
Preferred Solution: Cannot update AntiVirus or access antivirus related websites

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Cannot update AntiVirus or access antivirus related websites

Hello and welcome to TSF

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

========

Please follow all instructions and in which order they come, if you have any questions, please ask before proceeding. Its important that you follow this through until i give you the all clear.

Please DO NOT Attach logs to your posts unless you are advised to do so.

=========

Please visit this webpage for download links, and instructions for running combofix:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

http://www.techsupportforum.com/forums/f284/cannot-update-antivirus-or-access-antivirus-related-websites-354184.html
Relevancy 86.18%

Hello I am unable to update my antivirus software websites or access Unable software any to antivirus antivirus update Norton Internet Security as it cannot connect to the LiveUpdate server even though I am connected to the internet Unable to update antivirus software or access any antivirus websites and can access all sites except for those such as Symantec or Microsoft I ve even checked if I was able to websites for free antivirus such as AVG and Avast Unable to update antivirus software or access any antivirus websites but still I am unable to do that On reading the forum thread posting rules I tried downloading DDS and GMER but still Unable to update antivirus software or access any antivirus websites wasn t able to do so since bleepingcomputer com and gmer net was unable to load I was however able to use HijackThis and this log was created Logfile of Trend Micro HijackThis v Scan saved at on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system csrss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS System svchost exe C WINDOWS system Ati evxx exe C WINDOWS System svchost exe C WINDOWS Explorer EXE C WINDOWS system spoolsv exe C WINDOWS RTHDCPL EXE C Program Files Common Files InstallShield UpdateService issch exe C PROGRA MICROS GAMECO Common SWTrayV exe C Program Files Microsoft Office Office GrooveMonitor exe C WINDOWS vVX exe C Program Files Common Files Java Java Update jusched exe C PROGRA VIDEOD bar bin zsrchmn exe C PROGRA VIDEOD bar bin zbrmon exe C Program Files Norton Utilities nu exe C Program Files Steam bleh steam exe C Program Files Messenger msmsgs exe C WINDOWS System svchost exe C Program Files Common Files ArcSoft Connection Service Bin ACService exe C Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Program Files Bonjour mDNSResponder exe C Program Files Java jre bin jqs exe C Program Files Logitech SetPoint SetPoint exe C Program Files Common Files Motive McciCMService exe C Program Files Norton Internet Security Engine ccSvcHst exe C Program Files Common Files Logishrd KHAL KHALMNPR EXE C WINDOWS system PnkBstrA exe C Program Files CyberLink Shared files RichVideo exe C Program Files Norton Internet Security Engine ccSvcHst exe C WINDOWS System svchost exe C WINDOWS System alg exe C WINDOWS system wuauclt exe C WINDOWS system svchost exe C WINDOWS system svchost exe C Program Files Mozilla Firefox firefox exe C Program Files Mozilla Firefox plugin-container exe C Program Files Mozilla Firefox plugin-container exe C Program Files Trend Micro HiJackThis HiJackThis exe C WINDOWS system wbem wmiprvse exe R - HKCU Software Microsoft Internet Explorer Main Search Bar sphome aspx R - HKCU Software Microsoft Internet Explorer Main Start Page http home mywebsearch com index jhtml n DE amp p HJ xdm S gb amp ptb F E - FCD- -B E -A A FBFEEA R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Bar http uk red clientapps yahoo com b http uk docs yahoo com info bt side html R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Local Page R - HKLM Software Microsoft Internet Explorer Main Local Page R - URLSearchHook UrlSearchHook Class - - E - FD - - F E FC - no file R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dll R - URLSearchHook no name - a f- f - ed - e-d e - C Program ... Read more

Relevancy 83.7%

Hi there i would really like some help regarding my problem as stated in the title I'm running Windows XP SP and am using Avira AV Free Edition Recently i couldn't update my avira due to an quot Internet Connection Failed quot can't & Antivirus access Can't websites update antivirus Besides that i also found out i cannot access websites that belongs to antiviruses such as www avira com www avg com kaspersky panda even microsoft com can't load I'm suspecting a virus or malware preventing my pc from accessing the sites I ran CC Cleaner and Spybot to clear all the junk and spyware even made a full system Can't update Antivirus & can't access antivirus websites scan but nothing worked here's the thing i managed to perform the dds scan but cannot run the gmer exe as nothing happens when i click on it no msg appears either i bliv something probably the virus is hindering this this has happened Can't update Antivirus & can't access antivirus websites when i tried to use a process explorer as well as microsoft update files nothing happens when i click them so the problems are as stated at the top and here are the dds scan results DDS Ver - - - NTFSx Run by Can't update Antivirus & can't access antivirus websites Administrator at on Sun Internet Explorer BrowserJavaVersion Microsoft Windows XP Professional GMT AV Avira AntiVir PersonalEdition On-access scanning disabled Outdated Running Processes C WINDOWS system svchost -k DcomLaunch svchost exe C WINDOWS System svchost exe -k netsvcs svchost exe svchost exe C WINDOWS system spoolsv exe C Program Files Avira AntiVir PersonalEdition Classic avguard exe C WINDOWS Explorer EXE C Program Files PS Tray Factory PSTrayFactory EXE C WINDOWS SOUNDMAN EXE C Program Files Avira AntiVir PersonalEdition Classic avgnt exe C WINDOWS system RUNDLL EXE C Program Files Java jre bin jusched exe C Program Files Windows Live Messenger MsnMsgr Exe C WINDOWS system ctfmon exe D SRS Labs Audio Sandbox SRSSSC exe C Program Files Avira AntiVir PersonalEdition Classic sched exe C Program Files Bonjour mDNSResponder exe svchost exe C Program Files Java jre bin jqs exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Common Files Nero Nero BackItUp NBService exe C WINDOWS system nvsvc exe C WINDOWS system svchost exe -k imgsvc C Program Files Windows Live Messenger usnsvc exe C Program Files Combined Community Codec Pack MPC mplayerc exe C Program Files Mozilla Firefox firefox exe C Program Files Avira AntiVir PersonalEdition Classic avcenter exe C Documents and Settings Administrator Desktop dds scr Pseudo HJT Report uStart Page about blank uInternet Connection Wizard ShellNext hxxp stats garena com clientinstall php uInternet Settings ProxyOverride local uURLSearchHooks Yahoo Toolbar ef bd -c fb- d - f- d f - c program files yahoo companion installs cpn yt dll BHO amp Yahoo Toolbar Helper d -c f - efb- b - eca - c program files yahoo companion installs cpn yt dll BHO NoExplorer - No File BHO Adobe PDF Link Helper df c-e ad- -a -fa c ebdc - c program files common files adobe acrobat activex AcroIEHelperShim dll BHO FGCatchUrl f -aa - b - f d- a b e ef - c program files flashget jccatch dll BHO E D - A- EC-A -BA D E E - No File BHO Windows Live Sign-in Helper d - c - abf- ecc- c - c program files common files microsoft shared windows live WindowsLiveLogin dll BHO Java tm Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll BHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dll BHO FlashGet GetFlash Class f e- ef- c- - ba dba - c program files flashget getflash dll TB Yahoo Toolbar ef bd -c fb- d - f- d f - c program files yahoo companion installs cpn yt dll uRun LClock c program files lclock LClock exe uRun MsnMsgr quot c program files windows live messenger MsnMsgr Exe quot background uRun ctfmon exe c windows system ctfmon exe uRun SRS Audio Sandbox quot d srs labs aud... Read more

A:Can't update Antivirus & can't access antivirus websites

Let's see if we can get a GMER log

Open notepad and copy/paste the text in the quotebox below into it:


Quote:




@echo off
copy /y gmer.exe omer.exe
start omer




Save this as run.bat Choose to "Save type as - All Files" next to gmer.exe
It should look like this:
Double click on run.bat & allow it to run

Then, use these settings to produce a log.
If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.



Click the image to enlarge it


In the right panel, you will see several boxes that have been checked. Uncheck the following ... Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

http://www.techsupportforum.com/forums/f284/cant-update-antivirus-and-cant-access-antivirus-websites-356389.html
Relevancy 83.7%

Hi there i would really like some websites Antivirus Can't & update can't access antivirus help regarding my problem as stated in the title I'm running Windows XP SP and am using Avira AV Free Edition Recently Can't update Antivirus & can't access antivirus websites i couldn't update my avira due to an quot Internet Connection Failed quot Besides that i also found out i cannot access websites that belongs to antiviruses such as www avira com www avg com kaspersky panda even microsoft com can't load I'm suspecting a virus or malware preventing my pc from accessing the sites I ran CC Cleaner and Spybot to clear all the junk and spyware even made a full system scan but nothing worked So i heard that i can get a solution here if i post my hijackthis log so here it is Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C Program Files Avira AntiVir PersonalEdition Classic avguard exe C WINDOWS Explorer EXE C Program Files PS Tray Factory PSTrayFactory EXE C WINDOWS SOUNDMAN EXE C Program Files Avira AntiVir PersonalEdition Classic avgnt exe C WINDOWS system RUNDLL EXE C Program Files Java jre bin jusched exe C Program Files Windows Live Messenger MsnMsgr Exe C WINDOWS system ctfmon exe D SRS Labs Audio Sandbox SRSSSC exe C Program Files Avira AntiVir PersonalEdition Classic sched exe C Program Files Bonjour mDNSResponder exe C Program Files Java jre bin jqs exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Common Files Nero Nero BackItUp NBService exe C WINDOWS system nvsvc exe C WINDOWS system svchost exe C Program Files Mozilla Firefox firefox exe C Program Files Windows Live Messenger usnsvc exe c program files avira antivir personaledition classic avcenter exe C Program Files WinRAR WinRAR exe C DOCUME ADMINI LOCALS Temp Rar EX HijackThis exe R - HKCU Software Microsoft Internet Connection Wizard ShellNext http stats garena com clientinstall php R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dll O - Hosts Copyright c - Microsoft Corp O - BHO amp Yahoo Toolbar Helper - D -C F - efb- B - ECA - C Program Files Yahoo Companion Installs cpn yt dll O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO flashget urlcatch - F -AA - B - F D- A B E EF - C Program Files FlashGet jccatch dll O - BHO no name - E D - A- EC-A -BA D E E - no file O - BHO Windows Live Sign-in Helper - D - C - ABF- ECC- br br C - C Program Files Common Files Microsoft Shared Windows Live WindowsLiveLogin dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - br br C C C A - C Program Files Java jre bin jp ssv dll O - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jre lib deploy jqs ie jqs plugin dll O - BHO FlashGet GetFlash Class - F E- EF- C- - BA DBA - C Program Files FlashGet getflash dll O - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dll O - HKLM Run SoundMan SOUNDMAN EXE O - HKLM Run avgnt quot C Program Files Avira AntiVir PersonalEdition Classic avgnt exe quot min O - HKLM Run TrayFactory C Program Files PS Tray Factory PSTrayFactory EXE start O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe install O - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS system NvMcTray dll NvTaskbarInit O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM RunOnce TrayFactory C Program Files PS Tray Factory PSTrayFactory EXE start O - HKCU Run LClock C Program Files LClock L... Read more

A:Can't update Antivirus & can't access antivirus websites

Hi KeLv & Welcome to TSF

We can offer you assistance with Malware & Virus problems but we no longer use HijackThis. Please read this & follow the instructions as stated - http://www.techsupportforum.com/secu...oval-help.html - Once you have done as stated, please be patient, they are very busy.

http://www.techsupportforum.com/forums/f10/cant-update-antivirus-and-cant-access-antivirus-websites-356277.html
Relevancy 104.49%

Hello, I am having serious problems with a virus/s that is preventing access to any antivirus websites and then deletes any antivirus program that I have managed to download.I ran the combofix program and made a log already, but I have not posted yet because the forum states not to post unless asked. So, someone please ask!

A:Virus on my computer prevents access to antivirus websites and deletes antivirus programs

Hello, Please go here....Preparation Guide ,do steps 6 - 9.Create a DDS log and post it in the new topic from step 9.If Gmer won't run,skip it and move on. Include the ComboFix log there.Let me know if that went well.

http://www.bleepingcomputer.com/forums/t/303981/virus-on-my-computer-prevents-access-to-antivirus-websites-and-deletes-antivirus-programs/
Relevancy 103.63%

Websites with secure info on them are being blocked atm with reports of malware misdirecting the info Avast is apparently no tup to date despite being updated today and yesterday Help pls DDS Ver - - - NTFSx Run by suzanne edwards at on Internet Explorer BrowserJavaVersion Microsoft Windows XP Professional GMT AV avast antivirus VPS - On-access scanning enabled Outdated DB - F - A -B - A FD D FW ZoneAlarm Firewall enabled BDA - B - F - -F FCFF F B Running Processes C WINDOWS system svchost -k DcomLaunchsvchost exeC WINDOWS System svchost exe -k netsvcssvchost exesvchost exeC WINDOWS system ZoneLabs vsmon exeC Program Files Alwil Software Avast aswUpdSv exeC Program Files Lavasoft Ad-Aware AAWService exeC Program Files Alwil Software Avast ashServ exeC WINDOWS system spoolsv exesvchost exeC Program Files Common websites update Antivirus access problems/unable to Files Apple Mobile Device Support bin AppleMobileDeviceService exeC Program Files Bonjour mDNSResponder exeC Antivirus update problems/unable to access websites WINDOWS Explorer EXEC WINDOWS eHome ehRecvr exeC WINDOWS eHome ehSched exeC Program Files CyberLink Shared Files RichVideo exeC WINDOWS system svchost exe -k imgsvcC WINDOWS system SearchIndexer exeC WINDOWS system wscntfy exeC Program Files Zone Labs ZoneAlarm zlclient exeC PROGRA ALWILS Avast ashDisp exeC WINDOWS ehome ehtray exeC Program Files Elaborate Bytes VirtualCloneDrive VCDDaemon exeC Program Files iTunes iTunesHelper exeC Program Files CyberLink PCM Everio EverioService exeC WINDOWS eHome ehmsas exeC WINDOWS system ctfmon exeC Program Files Spybot - Search amp Destroy TeaTimer exeC Program Files Alwil Software Avast ashMaiSv exeC Program Files Alwil Software Avast ashWebSv exeC Program Files Kontiki KHost exeC WINDOWS system dllhost exesvchost exeC Program Files Windows Desktop Search WindowsSearch exeC Program Files BBC iPlayer Desktop BBC iPlayer Desktop exeC WINDOWS System svchost exe -k HTTPFilterC Program Files iPod bin iPodService exeC Program Files Lavasoft Ad-Aware AAWTray exeC Program Files Internet Explorer iexplore exeC Program Files Internet Explorer iexplore exeC Program Files Internet Explorer iexplore exeC WINDOWS system SearchProtocolHost exeC Documents and Settings suzanne edwards Desktop dds scr Pseudo HJT Report uStart Page hxxp www google co uk uWindow Title Internet Explorer Provided By Sky BroadbanduDefault Page URL hxxp www sky comuInternet Settings ProxyOverride localBHO D -C F - efb- B - ECA - No FileBHO Adobe PDF Reader Link Helper e f-c d - d -b d- b d be b - c program files adobe acrobat activex AcroIEHelper dllBHO CA F - F E- B -A E- E E C C - No FileBHO Spybot-S amp D IE Protection - f - d - - d f - c progra spybot SDHelper dllBHO C C A-E - b - D - CECB - No FileBHO Java Plug-In SSV Helper bb-d f - c-b eb-d daf d d - c program files java jre bin ssv dllBHO Windows Live Sign-in Helper d - c - abf- ecc- c - c program files common files microsoft shared windows live WindowsLiveLogin dllBHO Java Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dllBHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dllBHO EpsonToolBandKicker Class e fb- dd- f -b ac-b cae f a - c program files epson epson web-to-page EPSON Web-To-Page dllTB EPSON Web-To-Page ee d f- b- - d-c b aaeba d - c program files epson epson web-to-page EPSON Web-To-Page dllTB A A -BACC- D - - A E E - No FileTB FA EF- D- D - B F- A D - No FileuRun ctfmon exe c windows system ctfmon exeuRun SpybotSD TeaTimer c program files spybot - search amp destroy TeaTimer exeuRun Power GoExpress uRun updateMgr c program files adobe acrobat reader AdobeUpdateManager exe AcRdB uRun kdx c program files kontiki KHost exe -allmRun ZoneAlarm Client quot c program files zone labs zonealarm zlclient exe quot mRun avast c progra alwils avast ashDisp exemRun ehTray c windows ehome ehtray exemRun Recguard c windows sminst RECGUARD EXEmRun VirtualClo... Read more

A:Antivirus update problems/unable to access websites

Hello and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HEREElle

http://www.bleepingcomputer.com/forums/t/286630/antivirus-update-problemsunable-to-access-websites/
Relevancy 103.63%

Hello everybody,

I had NAV which expired and downloaded free AVG to install, while trying to install it gave me an error of connection , i tried to access security sites to download anything which can check if i have a malware but i couldnt access those sites, it gives me an error each time, I can access any other site which has nothing to do with security.I am running XP sp2.all i know is that the pc was infected with conficker. I mention that i installed comodo firewall also after uninstalling norton.
Any one can guide me please what to do to solve this problem ?

Thank you very much .

A:cant access security websites or update antivirus software!

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwarePlease download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Full Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBAM when done.Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.SUPERAntiSpyware:Please download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for trac... Read more

http://www.bleepingcomputer.com/forums/t/394179/cant-access-security-websites-or-update-antivirus-software/
Relevancy 102.34%

Hello My mother in-law recently asked me to look at her computer as she had tried to move a file from home to work when she was prompted with a virus pop-up window The IT department stated that her memory key had been infected which could only have come from her home PC After trying to update her antivirus software it became clear that something was restricting certain sites and updates A usual websites software Cannot antivirus access or anti-virus update GOOGLE search popped up with a string from Feb on this website with exactly the same problem explaining very clearly what to do First was to install Malwarebytes - done via another PC onto CD as the PC would not allow access to the websiteThis was complete and a log created stating threats which have Cannot update anti-virus software or access antivirus websites been quarantined and deleted successfully Log retainedNext I downloaded ComboFix and ran creating another log Again log retained My question is simple there is still a problem however I cannot seem to remedy and assume the detail is in the combofix log Can anyone help Tony

A:Cannot update anti-virus software or access antivirus websites

Good evening. Follow the instructions on this page and then start a new thread and post accordingly. As Helpers look for threads with zero replies i'll close this one.

http://www.bleepingcomputer.com/forums/t/298508/cannot-update-anti-virus-software-or-access-antivirus-websites/
Relevancy 101.48%

Hello
My computer just got infected. I downloaded Malwarebytes and installed, but it won't let me do update. I then tried to do manual udate but it also blocked me from access these antivirus sites. I ran MB and cleaned it anyway but still can't update. I have Bitdefender installed but can't update either.
Please help, thanks in advance.

A:Trojan, unable update virus definition or access antivirus websites

Hello and welcome to Bleeping Computer.Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.Could you please post your Malwarebytes log for us to review? It can be found by going to the program, then under the "Logs" tab.

http://www.bleepingcomputer.com/forums/t/247811/trojan-unable-update-virus-definition-or-access-antivirus-websites/
Relevancy 99.33%

i caught some kind of virus the other day and Cant or websites related antivirus run I am having some major difficulties now I would Cant run antivirus or related websites have posted in the other forum but when i click the link it shuts down internet explorer I cant run kaspersky Cant run antivirus or related websites or anti malware bytes cant install any other virus protection or hijack this I can run spybot but it does not find anything Furthermore when i search for kaspersky or malwarebytes or things of the nature it shuts down my internet explorer If Cant run antivirus or related websites i boot into safe mode I still have the same problem I ended up getting system security virus but was able to remove that and continued having the same problems I also tried running smitfraudfix I tried to rename malwarebytes and install it but after you choose english it shuts down I cant seem to find anything solutions on the web Oh and whenever I click a link from google or any search engine it redirects me to some other sites Nothing is working for me and I am getting very frustrated If anybody knows what is causing this or has any suggestion I would love to hear them Thank you

A:Cant run antivirus or related websites

Hello. let's try to run OOTREPEALNext Please install RootRepealGo HERE, and download RootRepeal.zip to your Desktop. Tutorial with images ,if needed >> [email protected]@K.Unzip that,(7-zip tool if needed) and then click RootRepeal.exe to open the scanner. Next click on the Report tab, now click on Scan. A Window will open asking what to include in the scan. Check all of the below and then click OK.DriversFilesProcessesSSDTStealth ObjectsHidden ServicesNow you'll be asked which drive to scan. Check C: and click OK again and the scan will start. Please be patient as the scan runs. When the scan has finished, click on Save Report. Name the log RootRepeal.txt and save it to your Documents folder (it should automatically save it there). Please copy and paste that into your next reply.

http://www.bleepingcomputer.com/forums/t/238653/cant-run-antivirus-or-related-websites/
Relevancy 97.18%

A few days ago I noticed that my nod icon was not down in the task bar and that it had not updated When I tried to access the program and the nod control panel nothing happened I came here to this site to do some research only to find out that I can't access some areas of this website i e the HJT section I was able to go to eset's site amp do the online scan but it didn't find anything When I tried to go to the Kaspersky site the browser just closed That also happens here when I click some links I'm using a different computer to write this since the other won't let me in this section I think I transmitted whatever I have from a flash drive so I downloaded the RSIT program on this pc put it on a floppy I know hard to believe I even found one put on the write protection and installed it on the infected pc Good thing access run, antivirus can't websites antivirus won't it's such a small file Your help will be greatly appreciated Here are the logs Logfile of random's system information tool written by random random Run by epi at - - Microsoft Windows XP Professional Service Pack System drive C has GB free of GB Total antivirus won't run, can't access antivirus websites RAM MB free Scheduled tasks folder C WINDOWS tasks Check Updates for Windows Live Toolbar job C WINDOWS tasks MP Scheduled Scan job Registry dump HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Explorer Browser Helper Objects DF C-E AD- -A -FA C EBDC Adobe PDF Link Helper - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll - - HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Explorer Browser Helper Objects CA D E- - CF- E - DriveLetterAccess - C WINDOWS system dla tfswshx dll - - HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Explorer Browser Helper Objects BB-D F - C-B EB-D DAF D D SSVHelper Class - C Program Files Java jre bin ssv dll - - HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Explorer Browser Helper Objects E D - A- EC-A -BA D E antivirus won't run, can't access antivirus websites E HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Explorer Browser Helper Objects D - C - ABF- ECC- C Windows Live Sign-in Helper - C Program Files Common Files Microsoft Shared Windows Live WindowsLiveLogin dll - - HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Explorer Browser Helper Objects AA ED - DD- d - -CF F Google Toolbar Helper - c program files google googletoolbar dll - - HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Explorer Browser Helper Objects AF DE - D - -B FA-CE B AD D Google Toolbar Notifier BHO - C Program Files Google GoogleToolbarNotifier swg dll - - HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Explorer Browser Helper Objects BDBD DAD-C - A -ADC - B B FF D Windows Live Toolbar Helper - C Program Files Windows Live Toolbar msntb antivirus won't run, can't access antivirus websites dll - - HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Explorer Browser Helper Objects CA C - B - E-A -A C DB F CBrowserHelperObject Object - c Program Files GoogleAFE GoogleAE dll - - HKEY LOCAL MACHINE SOFTWARE Microsoft Internet Explorer Toolbar BDAD DAD-C - A -ADC - B B FF D - Windows Live Toolbar - C Program Files Windows Live Toolbar msntb dll - - C B - - d - B - A CD F - amp Google - c program files google googletoolbar dll - - HKEY LOCAL MACHINE Software Microsoft Windows CurrentVersion Run quot nod kui quot C Program Files Eset nod kui exe - - quot Windows Defender quot C Program Files Windows Defender MSASCui exe - - quot SunJavaUpdateSched quot C Program Files Java jre bin jusched exe - - quot SigmatelSysTrayApp quot C WINDOWS stsystra exe - - quot QuickTime Task quot C Program Files QuickTime qttask exe - - quot Omnipage quot C Program Files ScanSoft OmniPageSE opware exe - - quot MimBoot quot C PROGRA MUSICM MUSICM mimboot exe - - quot ISUSScheduler quot C Program Files Common Files InstallShi... Read more

A:antivirus won't run, can't access antivirus websites

Please download FileAssassin and unzip it to your Desktop.Double-click FileASSASSIN and tick on Attempt FileASSASSIN's method of file processingMake sure ALL four options are selected (including "Delete file")Copy/paste below file to the boxC:\WINDOWS\system32\fbecfdeebdb.dllPress Execute button..NEXTPlease download Malwarebytes' Anti-Malware from HERE or HERENote: If you already have Malwarebytes' Anti-Malware, just run and update it.. Then do a "Perform Full Scan"Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Full Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.NEXTDownload DDS and save it to your desktop.Disable any script blocker, and then double click dds.scr to run the tool. When done, DDS.txt will open. Click Yes at the next prompt for Optional Scan. Save both reports to your desktop.-----------------------------------------------------Please include the following logs in your thread:Contents of the DDS.txt posted as text in your reply Attach the Attach.txt to your post by clicking the Manage Attachments button under Additonal Options>Attach Files on the composition page. Browse to where you saved the file, and click Upload.Please post these logs in your next reply..1. Malwarebytes'2. DDS.txt3. Attach.txt

http://www.bleepingcomputer.com/forums/t/182615/antivirus-wont-run-cant-access-antivirus-websites/
Relevancy 97.18%

Hi.

I can't update my antivirus : BitDefender Free Edition v10.

I also can't enter windows xp in safe mode. An error msg will come out (like computer crash, in blue screen).

I also can't enter or scan online from any antivirus website.

Could this be virus?

A:Can't update antivirus, can't access any antivirus website, can't enter safe mode.

Hello it most likely is..I am moving this topic to the Am I Infected forum. Can you do these?You will need to Download and Run DDS which will create a Pseudo HJT Report as part of its log..If for some reason you cannot perform a step, move on to the next.Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help . Then go here Virus, Trojan, Spyware, and Malware Removal Logs ,click New Topic,give it a relevant Title and post that complete log.Let me know if it went OK.

http://www.bleepingcomputer.com/forums/t/300272/cant-update-antivirus-cant-access-any-antivirus-website-cant-enter-safe-mode/
Relevancy 96.75%

Hi I can t update my antivirus BitDefender Free Edition v I also can t enter or scan online from any antivirus any cant Antivirus access cant antivirus/pc-help cant update, site/forum, gmer run website I also can t enter windows xp in safe Antivirus cant update, cant access any antivirus/pc-help site/forum, cant run gmer mode An error msg will come out like computer crash in blue screen My firefox browser sometime redirect to ask com site I had re-install the toolbar long time ago but it still happen Sometime i Antivirus cant update, cant access any antivirus/pc-help site/forum, cant run gmer also can t access to any pc help forum site I can t run gmer as per preparation guide It close itself Attach with dds log as per instructed DDS Ver - - - Antivirus cant update, cant access any antivirus/pc-help site/forum, cant run gmer NTFSx Run by User at on Fri Internet Explorer BrowserJavaVersion Microsoft Windows XP Home Edition GMT AV Bitdefender Antivirus On-access scanning disabled Outdated C BB C-B ED- F -A C- BB FW Avira Firewall disabled - D E- D - - BB B C Running Processes C WINDOWS system svchost -k DcomLaunchsvchost exeC WINDOWS System svchost exe -k netsvcsC WINDOWS system svchost exe -k WudfServiceGroupsvchost exesvchost exeC WINDOWS system spoolsv exeC WINDOWS Explorer exeC Program Files TortoiseSVN bin TSVNCache exeC Program Files GigaByte VGA Utility Manager G-VGA exeC WINDOWS system RUNDLL EXEC WINDOWS system rundll exeC WINDOWS system ctfmon exeC Program Files Internet Download Manager IDMan exeC WINDOWS System svchost exe -k AkamaiC Program Files Java jre bin jqs exeC Program Files Common Files Native Instruments Hardware NIHardwareService exeC WINDOWS system nvsvc exeC Program Files Microsoft Search Enhancement Pack SeaPort SeaPort exeC WINDOWS system svchost exe -k imgsvcC Program Files Common Files Softwin BitDefender Communicator xcommsvr exeC Program Files Common Files Softwin BitDefender Scan Server bdss exeC Program Files Common Files Softwin BitDefender Update Service livesrv exeC Program Files Internet Download Manager IEMonitor exeC WINDOWS System svchost exe -k HTTPFilterC Program Files Mozilla Firefox firefox exeC WINDOWS system NOTEPAD EXEC Documents and Settings User Desktop dds EXE Pseudo HJT Report uStart Page hxxp www google com mSearch Page mStart Page hxxp www yahoo com mSearch Bar hxxp us rd yahoo com customize ie defaults sb msgr http www yahoo com ext search search htmluSearchURL Default hxxp us rd yahoo com customize ie defaults su msgr http www yahoo commWinlogon Shell Explorer exe quot quot quot c windows apples exe quot mWinlogon Userinit c windows system userinit exe quot quot quot c windows apples exe quot BHO IDMIEHlprObj Class c - - b-a bf- b c a a - c program files internet download manager IDMIECC dllBHO D -C F - efb- B - ECA - No FileBHO Adobe PDF Reader Link Helper e f-c d - d -b d- b d be b - c program files common files adobe acrobat activex AcroIEHelper dllBHO dsWebAllowBHO Class f d c- - f-a - e bd e - c program files windows desktop search dsWebAllow dllBHO Spybot-S amp D IE Protection - f - d - - d f - c program files spybot - search amp destroy SDHelper dllBHO C C A-E - b - D - CECB - No FileBHO Search Helper ebf - f- bff-a f-b e aac b - c program files microsoft search enhancement pack search helper SearchHelper dllBHO Windows Live Sign-in Helper d - c - abf- ecc- c - c program files common files microsoft shared windows live WindowsLiveLogin dllBHO BA -C DE- da- - A - No FileBHO Java Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dllBHO Windows Live Toolbar Helper e a dc - - a - ea-dc ec acf - c program files windows live toolbar wltcore dllBHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dllTB amp Windows Live Toolbar fa ef- d- d - b f- a d - c program files windows live toolbar wltcore dllTB E BD F- B D- E-CCB -B EEDBE C - No FileTB E C F -A A- F C- FEC-FD DC A F - No Fi... Read more

A:Antivirus cant update, cant access any antivirus/pc-help site/forum, cant run gmer

Hello and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HEREWe also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:Why we request you disable CD Emulation when receiving Malware Removal AdviceThen create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:How to create a GMER logElle

http://www.bleepingcomputer.com/forums/t/300347/antivirus-cant-update-cant-access-any-antiviruspc-help-siteforum-cant-run-gmer/
Relevancy 96.75%

Hi there!

Maybe since I downloaded a file, "holdemindicator161_3019.exe (Trojan.FakeAlert)", as is reported by "Malwarebytes' Anti-Malware 1.33", I am no longer able to update my Anti-virus, AVG 8 Free.

I tried going to the Malwarebytes's site but the access was blocked, and while trying to solve my problem, I realized I couldn't access some anti-virus sites either.

I cannot install SpyBot, since it requires server access, and I could only access Malware's software by reinstalling it (it delivered me the error "vbaccelerator sgrid ii control runtime error '0' ").

Since some of the system files are infected, I don't think I should delete them, but I don't know how to heal them either.

I would appreciate your help.

Telmo
 

https://forums.techguy.org/threads/cannot-update-antivirus-or-access-antivirus-website-system32-infected-also.792031/
Relevancy 93.74%

Hello Techsupportforum I have this problem for quite long - I am unable to open or ping any of the antivirus web pages like kaspersky avg pages Cannot access the web antivirus antivirus update nor eset and maybe more haven't tried all of them I though it might be Cannot access antivirus web pages nor update the antivirus a malware so I downloaded Malwarebytes Anti - Malware and tried to update it but I couldn't there was an error that it can't connect or something like that I ran a scan anyway it found something but the problem remains I recently had something like a virus that was pretending to be an anti virus program it looked really suspicious and it got on my computer out of nowhere I somehow got rid of it with the help of some instructions I found on the internet I don't think it's relevant with my problem but I thought I should mention it I am currently using no antivirus on my computer and it's really starting to bother me as it might affect my security accounts passwords etc Here is the requested information Gmer showed the following warning when it finished the scan GMER has found system modification coused by ROOTKIT activity DDS Ver - - - NTFSx Run by Administrator at on Internet Explorer BrowserJavaVersion Microsoft Windows XP Professional GMT AV AVG Internet Security On-access scanning enabled Updated DDD - FF- F- E B- D D BF AV CleanUp Antivirus On-access scanning enabled Updated D DEA - - D - F B-D B BE FW CleanUp Antivirus enabled C FE- A - E-BBA - ED EBF FW AVG Firewall disabled decf - - -b a-d d b Running Processes C WINDOWS system nvsvc exe C WINDOWS system svchost -k DcomLaunch svchost exe C WINDOWS System svchost exe -k netsvcs svchost exe svchost exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C WINDOWS RTHDCPL EXE C Program Files Adobe Reader Reader Reader sl exe C Program Files Common Files Java Java Update jusched exe C Program Files Microsoft Office Office GrooveMonitor exe C WINDOWS system RUNDLL EXE C WINDOWS system ctfmon exe C Program Files Java jre bin jqs exe C WINDOWS system PnkBstrB exe C Program Files Mozilla Firefox firefox exe C Documents and Settings Administrator Desktop dds scr Pseudo HJT Report uStart Page about blank uInternet Connection Wizard ShellNext iexplore BHO Adobe PDF Link Helper df c-e ad- -a -fa c ebdc - c program files common files adobe acrobat activex AcroIEHelperShim dll BHO Skype add-on mastermind bf b-c d - d - a -a f ba c - c program files skype toolbars internet explorer SkypeIEPlugin dll BHO CA F - F E- B -A E- E E C C - No File BHO Groove GFS Browser Helper - c - d -b f - bbc d a e - c program files microsoft office office GrooveShellExtensions dll BHO E D - A- EC-A -BA D E E - No File BHO Windows Live Sign-in Helper d - c - abf- ecc- c - c program files common files microsoft shared windows live WindowsLiveLogin dll BHO Java tm Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll BHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dll EB amp Discuss bdeade f-c - d -bced- a c ab f - shdocvw dll uRun CleanUp Antivirus quot c documents and settings all users application data b CU b exe quot s d uRun ctfmon exe c windows system ctfmon exe mRun RTHDCPL RTHDCPL EXE mRun Adobe Reader Speed Launcher quot c program files adobe reader reader Reader sl exe quot mRun QuickTime Task quot c program files quicktime qttask exe quot -atboottime mRun SunJavaUpdateSched quot c program files common files java java update jusched exe quot mRun GrooveMonitor quot c program files microsoft office office GrooveMonitor exe quot mRun NvCplDaemon RUNDLL EXE c windows system NvCpl dll NvStartup mRun NvMediaCenter RUNDLL EXE c windows system NvMcTray dll NvTaskbarInit IE E amp xport to Microsoft Excel - c progra micros office EXCEL EXE IE AD F C-ED - e -B D - B F A EF - c program files pokerstars PokerStarsUpdate exe IE A C F - D B- c- - BC BB B - c program files gnuf poker MPPoker exe I... Read more

A:Cannot access antivirus web pages nor update the antivirus

Please download MGADiag.exe to your desktop.

Double-click MGADiag.exe and click Continue in the bottom right of the window to run the tool.

When it's done, capture a screenshot of the finished scan, and post that.

In Windows a screenshot of the entire monitor, complete with taskbar, can be copied to the system clipboard by pressing the Print screen key (normally located in the top row on the right-hand side of the keyboard)..

You can then paste the clipboard into a program like MS Paint to save it as an image file or paste it directly into a document. Press the Print screen key
Click the "Start" button (normally located in the bottom left of your screen).
Click "Run" & type "mspaint" (without quotes) & click the "OK" button.
Wait while the application "Paint" opens. Once it is open, proceed to the next step.
Click the "Edit" menu and select "Paste".
Click the "File" menu and select "Save As...". A dialog box will appear.
In the "File name" field, enter a name of your choice.
Click the "Save as type" drop-down and select "JPEG (*.JPG;*.JPEG;*.JPE*;.JFIF)".
Click the "Save" button.

Attach it in your next reply, please.

To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, browse to where you saved the file, and
Click Upload.

http://www.techsupportforum.com/forums/f284/cannot-access-antivirus-web-pages-nor-update-the-antivirus-470563.html
Relevancy 92.88%

Hi all can't and install to view I Getting websites, software-related antivirus problems? when now find redirected trying I am new to the world of posting so hope I have found the right place to put this topic Ever since recieving an email from Facebook sent on behalf of one of my friends on the site which Getting redirected when trying to view websites, and now find I can't install antivirus software-related problems? was about a video and then clicking through links to open the video was on you tube-now doubt it was the genuine you tube more fool me for clicking on it on the first place I have been experiencing problems with being redirected to websites For example this morning when I typed quot AVG free download quot in google and then clicked on one of the links it brought up http www vnunet com vnunet downloads avg-antivirus-free-edition it ended up redirecting me to http www blinkx com category news adid - - amp p This happens with all sorts of links I try to click on and it s not only quot blinkx com quot it redirects me to-there are others as well I seem to find if quot open in another window quot the problem isn t so bad but sometimes have to do this times before the website I want will open I m not sure if it the same problem virus thing that is causing the next problems too-when the website that I wanted above did eventually open vnunet com for the anti-virus software and I click on download and ask it to run after a minute or to I get the error message quot The publisher could not be verified are you sure you want to run this software name-avg free sft en a exe If I click run the error message quot File is corrupt quot appears I have a toshiba laptop connect to the internet via a dongle and have windows XP I m not sure if there is anything else I need to inform of as is probably obvious i m ok with computers with day to day useage but when things start going wrong i m not very computer literate Any help greatly appreciated Thank you

A:Getting redirected when trying to view websites, and now find I can't install antivirus software-related problems?

Welcome to BCPlease download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

http://www.bleepingcomputer.com/forums/t/178641/getting-redirected-when-trying-to-view-websites-and-now-find-i-cant-install-antivirus-software-related-problems/
Relevancy 92.45%

hi please help i cannot access any microsoft related websites or any antivirus websites but all others that i am aware of work fine I have a macbook but have a dual boot and use my windows xp on the computer quite often i have no current antivirus on the pc but wanted to install mcafee but i cannot access the site i have run spybot and also adaware but nothing found please help ive run hijack this and here is a copy of the log file Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C infected??? microsoft an antivirus websites i websites... access or cant WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files Lavasoft Ad-Aware AAWService cant access microsoft websites or antivirus websites... an i infected??? exe C WINDOWS system spoolsv exe cant access microsoft websites or antivirus websites... an i infected??? C WINDOWS system AppleOSSMgr exe C WINDOWS system AppleTimeSrv exe C Program Files Java jre bin jqs exe C Program cant access microsoft websites or antivirus websites... an i infected??? Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Motorola MotoConnectService MotoConnectService exe C WINDOWS system svchost exe C Program Files RealVNC VNC WinVNC exe C WINDOWS Explorer EXE C WINDOWS system igfxtray exe C WINDOWS system hkcmd exe C WINDOWS system igfxpers exe C WINDOWS system rundll exe C WINDOWS system IRW exe C Program Files Boot Camp KbdMgr exe C Program Files Common Files Java Java Update jusched exe C Program Files Nokia Nokia PC Suite PCSuite exe C WINDOWS system igfxsrvc exe C Program Files Spybot - Search amp Destroy TeaTimer exe C Program Files PC Connectivity Solution ServiceLayer exe C Program Files PC Connectivity Solution Transports NclUSBSrv exe C Program Files PC Connectivity Solution Transports NclRSSrv exe C Program Files PC Connectivity Solution Transports NclMSBTSrv exe C Program Files Motorola MotoConnectService MotoConnect exe C WINDOWS system wscntfy exe C Program Files Lavasoft Ad-Aware AAWTray exe C WINDOWS System svchost exe C WINDOWS system msiexec exe C Program Files Trend Micro HiJackThis HiJackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www google co nz O - BHO no name - D -C F - efb- B - ECA - no file O - BHO Spybot-S amp D IE Protection - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO Java Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jre lib deploy jqs ie jqs plugin dll O - HKLM Run IMJPMIG quot C WINDOWS IME imjp IMJPMIG EXE quot Spoil RemAdvDef Migration O - HKLM Run PHIME ASync C WINDOWS system IME TINTLGNT TINTSETP EXE SYNC O - HKLM Run PHIME A C WINDOWS system IME TINTLGNT TINTSETP EXE IMEName O - HKLM Run IgfxTray C WINDOWS system igfxtray exe O - HKLM Run HotKeysCmds C WINDOWS system hkcmd exe O - HKLM Run Persistence C WINDOWS system igfxpers exe O - HKLM Run BluetoothAuthenticationAgent rundll exe bthprops cpl BluetoothAuthenticationAgent O - HKLM Run IRW C WINDOWS system IRW exe O - HKLM Run Apple KbdMgr C Program Files Boot Camp KbdMgr exe O - HKLM Run WinampAgent quot C Program Files Winamp winampa exe quot O - HKLM Run TkBellExe quot C Program Files Common Files Real Update OB realsched exe quot -osboot O - HKLM Run SunJavaUpdateSched quot C Program Files Common Files Java Java Update jusched exe quot O - HKCU Run PcSync C Program Files Nokia Nokia PC Suite PcSync exe NoDialog O - HKCU Run PC Suite Tray quot C Program Files Nokia Nokia PC Suite PCSuite exe quot -onlytray O - HKCU Run SpybotSD TeaTimer C Program Files Spybot - Search amp Destroy TeaTimer exe O - Extra context menu item E amp xport to Microsoft Excel - res C PROGRA MICROS OFFICE EXCEL EXE O - Extra butt... Read more

A:cant access microsoft websites or antivirus websites... an i infected???

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below and save it to your desktop:
Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

Double-Click on dds.scr and a command window will appear. This is normal.Shortly after two logs will appear:
DDS.txt Attach.txtA window will open instructing you save & post the logsSave the logs to a convenient place such as your desktopCopy the contents of both logs & post in your next replyScan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the entire contents of the report and paste it in a reply here.Note** you may get this warning it is ok, just ignore"Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?""just click on Cancel, then Accept".information and logs:In your next post I need the following

.logs from DDSlog from RKUnHookerlet me know of any problems you may have hadGringo

http://www.bleepingcomputer.com/forums/t/419047/cant-access-microsoft-websites-or-antivirus-websites-an-i-infected/
Relevancy 90.3%

Ive had this problem before and I know its no good Last time however I had to format my whole computer because I didnt have any time to take it off and my internet providor websites Microsoft websites/antivirus access cannot I forced me to format my computer or not get the internet If it happens again they ll cut my internet permanently So to my Problem Whenever I try to access Microsoft of a antivirus website AVG norton malwarebytes org etc I get a a quot the page cannot be viewed quot message It was working this afternoon when I was trying to download IE onto my computer when it said I need to install SP for XP and install all these automatic updates I cannot access Microsoft websites/antivirus websites I however cancelled this an hour later because it was taking very long and I had time constraints and I tried a few I cannot access Microsoft websites/antivirus websites hours later and it didnt work Im running XP with SP and I have MBAM on my computer and also AVG but I dont think its working properly i e I cannot access Microsoft websites/antivirus websites it doesnt come up on the system tray Any help is greatly appreciated

A:I cannot access Microsoft websites/antivirus websites

I have the same problem. Any luck?

http://www.bleepingcomputer.com/forums/t/209931/i-cannot-access-microsoft-websitesantivirus-websites/
Relevancy 89.87%

I have a laptop running Windows XP bit I cannot access antivirsus websites I get quot server not available error or indications that I did not use the correct password I was able to download Comodo internet security and run the anti-virsus that comes with that but I cannot update the antivirsus engine click on update and pop up appears indicating that it is going to download but then terminates with quot NEED INTERNET CONNECTION TO UPDATE ANTIVIRSUS quot I know that I have internet connection active Tried McAffee related access web sites. antivirus Cannot Spybot Avast -- cannot access any I Cannot access antivirus related web sites. did put kremove exe stinger exe and one other standalone virsus detection software onto the laptop via a usb Cannot access antivirus related web sites. stick No virsus was detected I have shut down the wireless on the laptop -- mostly to keep family members from using the machine HiJackthis log below Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS Cannot access antivirus related web sites. system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe C Program Files COMODO COMODO Internet Security cmdagent exe C WINDOWS system svchost exe C WINDOWS system spoolsv exe C Program Files Adobe Photoshop Elements PhotoshopElementsFileAgent exe C Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exe C Program Files Bonjour mDNSResponder exe C WINDOWS eHome ehRecvr exe C WINDOWS eHome ehSched exe C Program Files Java jre bin jqs exe C Program Files Common Files LightScribe LSSrvc exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files Hewlett-Packard Shared hpqwmiex exe C WINDOWS system dllhost exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files iPod bin iPodService exe C WINDOWS system wscntfy exe C WINDOWS system Ati evxx exe C WINDOWS Explorer EXE C WINDOWS ehome ehtray exe C Program Files ATI Technologies ATI Control Panel atiptaxx exe C Program Files Synaptics SynTP SynTPEnh exe C Program Files HPQ Quick Launch Buttons EabServr exe C Program Files hpq HP Wireless Assistant HP Wireless Assistant exe C Program Files Adobe Photoshop Elements apdproxy exe C Program Files HP QuickPlay QPService exe C WINDOWS eHome ehmsas exe C Program Files iTunes iTunesHelper exe C Program Files COMODO SafeSurf cssurf exe C Program Files Java jre bin jusched exe C Program Files COMODO COMODO Internet Security cfp exe C Program Files Messenger msmsgs exe C WINDOWS system ctfmon exe C PROGRA hpq Shared HPQTOA EXE C Program Files Spybot - Search amp Destroy TeaTimer exe C Program Files HP Digital Imaging bin hpqimzone exe C Documents and Settings Kimberly Desktop HiJackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www comcast net a R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Connection Wizard ShellNext http www hp com go notebookaccessories R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO AskBar BHO - f d - - d - c -aa e ed - C Program Files AskBarDis bar bin askBar dll O - BHO Spybot-S amp D IE Protection - - F - D - - D F - C Program Files Spybot - Search amp Destroy SDHelper dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C P... Read more

Relevancy 89.01%

Hi A couple of days ago while I was reading a book on the Kindle app for PC a bunch of VBScript windows started popping up I immediately opened the task manager and antivirus Can't access websites noticed a dozen of iexplore exe instances After I restarted my computer everything seemed to work fine however every time I open the kindle for pc app I notice a lot of iexplore exe instances in my task manager Yesterday I also noticed that I can t access any antivirus websites and similar sites related to computer security even some forums like this one I ve searched for several hours on different forums and haven t figured out what to do Prior to getting infected I had Norton installed on my computer After I got infected I installed malwarebytes and superantispyware I ran full scans on all of them The only thing dedected were tracking cookies Except for malwarebytes which found and removed a trojan that could be a false positive according to a google Although I can t access any of those companies websites they re all up to date I read in the sticky posts that should be read before posting that we shouldn t follow security advice that was given to other members because that Can't access antivirus websites might harm our computer I might have made a mistake because while I was searching for a solution I Can't access antivirus websites did something which might have had negative consequences In a thread which was posted on techguy org a user had a similar problem to mine and I ran a flush bat file after which I noticed that my hosts file is missing I also can t access techguy org anymore which might be related to me running that file which was posted by a reputable member I also read on another forum that if we have any important financial or personal information on our computer that the best course of action is doing a reformat I m using LastPass to store all my passwords which contains passwords to several important finance related websites I don t know how serious this infection is Hopefully you ll be able to help me so I don t have to do a reformat

A:Can't access antivirus websites

Hello... Lets take look. Run these and post the logs. Please Download TDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive)Do not change the default options on scan results.  MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes: Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size. Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.>>> ADW CleanerPlease download [url="http://www.bleepingcomputer.com/download/adwcleaner/dl/125/"]AdwCleaner[/URL][/B] by Xplode onto your desktop. Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.   >>>> Now I'd like us to scan your machine with ESET OnlineScanHold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.Double click on the icon on your desktop.Check "YES, I accept the Terms of Use."Click the Start button.Accept any security warnings from your browser.Under scan settings, check "Scan Archives" and "Remove found threats" Click Advanced settings and select the following:Scan potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth technologyESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.When the scan completes, click List ThreatsClick Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.Click the Back button.Click the Finish button. [B]NOTE:Sometimes if ESET finds no infections it will not create a log.

http://www.bleepingcomputer.com/forums/t/484445/cant-access-antivirus-websites/
Relevancy 89.01%

I can't access any antivirus websites Using IE and Firefox the error I get is quot server not found quot When using google chrome it says quot Oops This link appears to be broken quot I already tried malwarebytes and deleted some items but the same problem still occurs Hope someone can help me Thank you in advance Here is the DDS file DDS Ver - - - NTFSx Run by fico at on Wed Internet Explorer BrowserJavaVersion Microsoft Windows XP Professional GMT AV avast antivirus VPS - On-access scanning enabled Outdated DB - F - A -B - A FD D Running Processes C WINDOWS system svchost -k DcomLaunch svchost exe C WINDOWS System svchost exe -k netsvcs svchost exe svchost exe C Program Files Alwil Software Avast aswUpdSv exe C Program Files Alwil Software Avast ashServ exe C WINDOWS system spoolsv exe C WINDOWS system svchost exe -k imgsvc C Program Files Alwil Software Avast ashMaiSv exe C Program Files Can't websites antivirus access Alwil Software Avast ashWebSv exe C WINDOWS system wscntfy exe C Can't access antivirus websites WINDOWS Explorer EXE C PROGRA ALWILS Avast ashDisp exe C Documents and Settings fico Local Settings Application Data Google Chrome Application chrome Can't access antivirus websites exe C Documents and Settings fico Local Settings Application Data Google Chrome Application chrome exe C Program Files Mozilla Firefox firefox exe C Documents and Settings fico Local Settings Application Data Google Chrome Application chrome exe C Documents and Settings fico Local Settings Application Data Google Chrome Application chrome exe C Documents and Settings fico My Documents Downloads RootRepeal exe C Documents and Settings fico My Documents Downloads dds scr Pseudo HJT Report uSearchURL Default hxxp www google com search q s mRun avast c progra alwils avast ashDisp exe DPF AD C - E- D -B E - F D - hxxp java sun com update jinstall- -windows-i cab DPF CAFEEFAC- - - -ABCDEFFEDCBA - hxxp java sun com update jinstall- -windows-i cab DPF CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA - hxxp java sun com update jinstall- -windows-i cab DPF D CDB E-AE D- CF- B - - hxxp download macromedia com pub shockwave cabs flash swflash cab Notify igfxcui - igfxdev dll FIREFOX FF - ProfilePath - c docume fico applic mozilla firefox profiles bum d default FF - prefs js browser startup homepage - hxxp www google com FF - HiddenExtension Java Console No Registry Reference - c program files mozilla firefox extensions CAFEEFAC- - - -ABCDEFFEDCBA SERVICES DRIVERS R pjoljuje pjoljuje c windows system drivers pjoljuje sys - - R aswSP avast Self Protection c windows system drivers aswSP sys - - R aswFsBlk aswFsBlk c windows system drivers aswFsBlk sys - - R avast Antivirus avast Antivirus c program files alwil software avast ashServ exe - - R avast Mail Scanner avast Mail Scanner c program files alwil software avast ashMaiSv exe - - R avast Web Scanner avast Web Scanner c program files alwil software avast ashWebSv exe - - S taeusabr Windows Task c windows system svchost exe -k netsvcs - - S GarenaPEngine GarenaPEngine c docume je locals temp cof tmp -- c docume je locals temp COF tmp S krndrv Kernel Device Driver c windows system drivers krndrv sys - - S npggsvc nProtect GameGuard Service c windows system gamemon des -service -- c windows system GameMon des -service S QuickBooksDB QuickBooksDB c progra intuit quickb qbdbmgrn exe -hvquickbooksdb -- c progra intuit quickb QBDBMgrN exe -hvQuickBooksDB Created Last - - d-sha-r- C cmdcons - - ----a-w- c windows sed exe - - ----a-w- c windows MBR exe - - ----a-w- c windows PEV exe - - ----a-w- c windows SWREG exe - - d-----w- c program files Trend Micro - - d-----w- c windows system appmgmt - - d-----w- c docume fico applic Malwarebytes - - ----a-w- c windows system drivers mbamswissarmy sys - - ----a-w- c windows system drivers mbam sys - - d-----w- c program files Malwarebytes' Anti-Malware - - d-----w- c docume alluse applic Malwarebytes - - ----a-w- c windows system asr ezpfc - - --sh--r- c windows sy... Read more

A:Can't access antivirus websites

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.regards myrti

http://www.bleepingcomputer.com/forums/t/282785/cant-access-antivirus-websites/
Relevancy 89.01%

Hi there,
I've had a look online to solve this problem but cant find a solution anywhere. My laptop is fine except I cant access microsoft, mcafee, symantec, etc. etc.

I have a hijack this log. Can anybody help me out?

Cheers
Paul

A:Cant access any antivirus websites

Hello and Welcome to TSF.

If you cannot access such sites, it's quite possible the machine is infected.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

http://www.techsupportforum.com/forums/f100/cant-access-any-antivirus-websites-470908.html
Relevancy 89.01%

Hello I know I have a virus that s blocking my access to any anti-virus websites and others too as far as i am concerned microsoft com I tried scanning with Spybot - Search amp Destroy Avira but no results My Hijackthis log Logfile of Trend Micro HijackThis v Scan saved at on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system csrss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system nvsvc exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS system spoolsv exeC Program Files Avira AntiVir PersonalEdition Classic sched websites. antivirus access any Can't exeC WINDOWS Explorer EXEC Program Files Avira AntiVir PersonalEdition Classic avguard exeC Program Files Java jre bin jqs exeC Program Files NVIDIA Corporation NVIDIA Updatus daemonu exeC WINDOWS system svchost exeC WINDOWS system wdfmgr exeC Program Files Unlocker UnlockerAssistant exeC WINDOWS RTHDCPL EXEC Program Files Common Files Java Java Update jusched Can't access any antivirus websites. exeC Program Files Avira AntiVir Can't access any antivirus websites. PersonalEdition Classic avgnt exeC PROGRA TILDES MDICTION EXEC PROGRA TILDES Pianists exeC Program Files Winamp winampa exeC Program Files Hp HP Software Update HPWuSchd exeC Can't access any antivirus websites. Program Files Microsoft Office Office GrooveMonitor exeC WINDOWS system RUNDLL EXEC WINDOWS system ctfmon exeC Program Files DAEMON Tools Lite DTLite exeC WINDOWS System alg exeC Program Files Skype Phone Skype exeC Program Files Skype Plugin Manager skypePM exeC Program Files Curse CurseClient exeC Program Files Mozilla Firefox firefox exeC Program Files Mozilla Firefox plugin-container exeC Program Files Spybot - Search amp Destroy SpybotSD exeC WINDOWS system msiexec exeC Program Files Trend Micro HiJackThis HiJackThis exeR - URLSearchHook uTorrentBar Toolbar - bf fa-e b - db -af e- d a bfc - C Program Files uTorrentBar tbuTor dllO - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dllO - BHO Tildes Birojs - E F - F - fd- - EB AB F - C Program Files Tildes Birojs IEjosla dllO - BHO Conduit Engine - F B -B - - B- FBA BD D - C Program Files ConduitEngine ConduitEngine dllO - BHO Spybot-S amp D IE Protection - - F - D - - D F - C Program Files Spybot - Search amp Destroy SDHelper dllO - BHO Groove GFS Browser Helper - - C - D -B F - BBC D A E - C PROGRA MICROS Office GRA E DLLO - BHO SkypeIEPluginBHO - AE - E C- ED - F B-F F A - C Program Files Skype Toolbars Internet Explorer skypeieplugin dllO - BHO uTorrentBar Toolbar - bf fa-e b - db -af e- d a bfc - C Program Files uTorrentBar tbuTor dllO - BHO Java Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dllO - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jre lib deploy jqs ie jqs plugin dllO - Toolbar Tildes Birojs - E F - F - fd- - EB AB F - C Program Files Tildes Birojs IEjosla dllO - Toolbar uTorrentBar Toolbar - bf fa-e b - db -af e- d a bfc - C Program Files uTorrentBar tbuTor dllO - Toolbar Conduit Engine - F B -B - - B- FBA BD D - C Program Files ConduitEngine ConduitEngine dllO - HKLM Run UnlockerAssistant C Program Files Unlocker UnlockerAssistant exe -HO - HKLM Run RTHDCPL RTHDCPL EXEO - HKLM Run SunJavaUpdateSched quot C Program Files Common Files Java Java Update jusched exe quot O - HKLM Run avgnt quot C Program Files Avira AntiVir PersonalEdition Classic avgnt exe quot minO - HKLM Run mdiction C PROGRA TILDES MDICTION EXEO - HKLM Run Pianists C PROGRA TILDES Pianists exeO - HKLM Run CheckCU quot C PROGRA TILDES CheckCU exe quot E F -DF A- F B-BF -AED C F D Tildes Birojs O - HKLM Run Adobe Reader Speed Launcher quot C Program Files Adobe Reader Reader Reader sl exe ... Read more

A:Can't access any antivirus websites.

Hello zhyper2 ,Sorry for the delay. If you still need help, please post a new DDS/HijackThis log and I'll be happy to look at it. Thanks,tea

http://www.bleepingcomputer.com/forums/t/401867/cant-access-any-antivirus-websites/
Relevancy 89.01%

hi am new here and i was wondering if anyone could help me as i cant seem to access any anti virus sites. Is this a virus i don't know what to do as i cant download any anti virus programs, i ran the combo fix on my computer and have the log should i post this as well?

A:HELP! i cannot access any antivirus websites

Welcome to BC.You should not be using Combofix unless instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Combofix was never meant to be used as a general purpose malware scanner like SuperAntispyware or Malwarebytes' Anti-Malware. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer.Further, ComboFix logs are not permitted outside the HijackThis Logs and Malware Removal forum and then only when requested by a HJT Team member.Please download Malwarebytes Anti-Malware (v1.34) and save it to your desktop.alternate download link 1alternate download link 2If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBAM when done.Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with disinfection. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Temporarily disable such programs or permit them to allow the changes. Click this link to see a list of programs that should be disabled.Note: If you cannot use the Internet or download any programs to the infected machine, you are going to need access to another computer (family member, friend, etc) with an Internet connection. Save mbam-setup.exe to a flash (usb, pen, thumb, jump) drive or CD, transfer it to the infected machine, then install and run the ... Read more

http://www.bleepingcomputer.com/forums/t/208337/help-i-cannot-access-any-antivirus-websites/
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I have a weird problem and I guess its maybe related to some kind of virus delivered system modification From i antivirus access websites can't my computer I cannot access major antivirus web sites When I try to access McAfee com Norton com Symantec com or TrendMicro com my browser gets error that web site cannot be reached This happens with IE Firefox and also Google Chrome I can access to other i can't access antivirus websites sites without any troubles When I do nslookup on the DOS shell prompt I get correct IP address for those web sites and when I i can't access antivirus websites put that IP in my browser then sites are accessible This computer had bitdefender antivirus installed on it and it did not detect anything But now bitdefender cannot update virus definitions because it cannot get anything from the internet based on its web site name Just to make sure that this is not bitdefender itself doing it I have uninstalled my antivirus program but nothing has changed Still cannot see those web sites Does anybody have any idea on how to i can't access antivirus websites fix this Thanks nbsp

https://forums.techguy.org/threads/i-cant-access-antivirus-websites.799967/
Relevancy 89.01%

After researching a post very similar to my issue where it still seems I can access any website but a website containing antivirus software I've ran malware bytes hijackthis and combofix Below is the log from ComboFix please help Thanks ComboFix - - - User - x Microsoft Windows XP Professional GMT - Running from c documents and settings User Desktop ComboFix exe FW AVG Firewall disabled decf - - -b any Can't access antivirus websites a-d d b Files Created from - - to - - - - - - -------- d-----w- c program files Trend Micro - - - - ----a-w- c windows system drivers mbamswissarmy sys - - - - -------- d-----w- c program files Malwarebytes' Anti-Malware - - - - ----a-w- c windows system drivers mbam sys - - - - -------- d-----w- c documents and settings All Users Application Data XoftSpySE - - - - -------- d-----w- c program files XoftSpySE - - - - -------- d-----w- c documents and settings User Application Data Malwarebytes - - - - -------- d-----w- c documents and settings All Users Application Data Malwarebytes - - - - -------- d-----w- c documents and settings User Application Data AVG - - - - -------- d-----w- c program files ECIterm - - - - -------- d-----w- Can't access any antivirus websites c program files Palo Alto Networks - - - - -------- d-----w- c program files Common Files Java - - - - ----a-w- c windows system javacpl cpl - - - - ----a-w- c windows system deployJava dll - - - - -------- d-----w- c program files Java - - - - -------- d-----w- c documents and settings User Local Settings Application Data AVG Security Toolbar - - - - -------- d-----w- c documents and settings User Application Data AVG - - - - -------- d--h--w- c documents and settings All Users Application Data Can't access any antivirus websites Common Files - - - - -------- d-----w- c documents and settings All Users Application Data AVG - - - - -------- d-----w- c documents and settings All Users Application Data MFAData - - - - Can't access any antivirus websites -------- d-----w- c documents and settings User Local Settings Application Data Mozilla - - - - ----a-w- c windows system mucltui dll - - - - ----a-w- c windows system muweb dll - - - - -------- d-----w- c program files Microsoft Silverlight - - - - -------- d-----w- C Lou - - - - -------- d-----w- c documents and settings User Local Settings Application Data IsolatedStorage - - - - -------- d-----w- c documents and settings User Local Settings Application Data HP - - - - -------- d-----w- c documents and settings User Local Settings Application Data ApplicationHistory Find M Report Reg Loading Points Note empty entries amp legit default entries are not shown REGEDIT HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Run quot High Definition Audio Property Page Shortcut quot quot HDAShCut exe quot - - quot RTHDCPL quot quot RTHDCPL EXE quot - - quot IgfxTray quot quot c windows system igfxtray exe quot - - quot HotKeysCmds quot quot c windows system hkcmd exe quot - - quot Persistence quot quot c windows system igfxpers exe quot - - quot HP Software Update quot quot c program files HP HP Software Update HPWuSchd exe quot - - quot SunJavaUpdateSched quot quot c program files Common Files Java Java Update jusched exe quot - - c documents and settings All Users Start Menu Programs Startup HP Digital Imaging Monitor lnk - c program files HP Digital Imaging bin hpqtra exe - - HP Photosmart Premier Fast Start lnk - c program files HP Digital Imaging bin hpqthb exe - - HKEY LOCAL MACHINE software microsoft security center quot AntiVirusOverride quot dword HKLM services sharedaccess parameters firewallpolicy standardprofile AuthorizedApplications List quot windir system sessmgr exe quot quot windir Network Diagnostic xpnetdiag exe quot quot c Program Files HP Digital Imaging bin hpqtra exe quot quot c Program Files HP Digital Imaging bin hpqste exe quot quot c Program Files HP Digital Imaging bin hpofxm exe quot quot c Program Files HP Digital Imaging bin hposfx exe quot quot c Program... Read more

A:Can't access any antivirus websites

A Reminder....

While you may see ComboFix being used quite often, the tool should not be run unsupervised (as stated in the Disclaimer that is first displayed by ComboFix when you run the tool) Going forward, I strongly recommend you heed such instructions.

As seen in Post #2 of our sticky topic 'NEW INSTRUCTIONS Read this Before Posting For Malware Removal Help'

Quote:




Why we don't ask you to run ComboFix from the onset

As stated by the author of ComboFix:

ComboFix is a very powerful tool which when improperly used may render your machine to a doorstop.

We first need to verify if there's any rootkits present and how they could affect our tools. DDS & GMER are preliminary scans. We use their logs to map our strategy for attack.

With these logs we can determine the infections present & decide whether to deploy ComboFix





Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, please post the requested logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

http://www.techsupportforum.com/forums/f284/cant-access-any-antivirus-websites-522821.html
Relevancy 89.01%

I have a Compaq Laptop running bit Windows Vista Home Premium It had a number of viruses and malware I have cleaned up about of the junk and the computer is running fine except I cannot access any websites access Cannot antivirus antivirus or malware removal sites I am connected to the internet Cannot access antivirus websites and can get to Google AOL Yahoo ETC but I can t update malwarebytes I can get to www AVG com but not free avg com Cannot access antivirus websites for example it does update through the AVG program It appears something is blocking access to any site that would be used for removal of viruses When I try accessing one of these sites I get an error that quot Internet explorer cannot display the web page quot Tried using Google Chrome and get the error quot This Webpage is not available I have run AVG and it is clean Ran Norton power eraser and it fixed one item Ran Combofix malwarebytes and a few other cleaning tools but nothing works I would hate to have to reformat just to be able to access a few sites Any help would be greatly appreciated nbsp

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Hi! For several days I cannot access ane antivirus websites.

I've downloaded MBAM, updated it sucessfully (thanks for the alternate links!). Now I have MBAM 1.34 version 1826. I've performed the quick check, removed the 3 items that were found, rebooted the computer. Then I've performed the full check for all drivers, found 3 more, removed and rebooted. There was nothing in the report window that opened after the removal - it was completely blank. The problem was still there. I tried opening Windows\system32\drivers\ets with notepad - the same thing - the file is empty, there's no text in in at all.

I still cannot acceess any antivirus sites, please help!

A:cannot access antivirus websites

MBAM is up tp 1856 nowPlease download Malwarebytes Anti-Malware (v1.34) and save it to your desktop.alternate download link 1alternate download link 2If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/Use this guide to update and post a new log please

http://www.bleepingcomputer.com/forums/t/211776/cannot-access-antivirus-websites/
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I have a weird problem web Solved: antivirus Cannot access sites. related and I guess it is related to some kind of virus delivered system modification but from one of my computers I cannot see major antivirus web sites When I try to access McAfee com Norton com Symantec com or TrendMicro com my browser gets error that web site cannot be reached This happens with IE Firefox and SeaMonkey I can access other sites without any troubles When I Solved: Cannot access antivirus related web sites. do nslookup on the DOS shell prompt I get correct IP address for those web sites and when I put that IP in my browser then sites are accessible This computer had McAfee antivirus installed on it and it did not detect anything But now McAfee cannot update virus definitions because it cannot get anything from the internet based on its web site name Just to make sure that this is not McAfee itself doing it I have uninstalled my antivirus program but Solved: Cannot access antivirus related web sites. nothing has changed Still cannot see those web sites I have managed to get PCTools antivirus somehow their web site is not blocked Solved: Cannot access antivirus related web sites. and get their latest virus definitions I have ran a full scan and nothing was found When I installed free Norton downloaded via Google it could not get its virus defs from the Symantec web site I have also ran anti-malware checker from PCTools and nothing was found It is obviously a hook that does NS lookup re-routing blocking for the specific domain names Does anybody have any idea on how to fix this Thanks nbsp

A:Solved: Cannot access antivirus related web sites.

Found extra entries in windows\system32\drivers\etc\hosts file..... A lot of them!
 

https://forums.techguy.org/threads/solved-cannot-access-antivirus-related-web-sites.738130/
Relevancy 88.15%

My laptop is running super slow and unable to access any antivirus sites. It has symptoms of the Sasser virus (shuts down the system with a message about LSA Shell (Export Version).

I had AVG 8.0 installed and have been running all kinds of spyware removal that I have ported over to my laptop, but nothing has worked. I would be most grateful if you can help.

I actually stumbled across this thread and since my problem looked similar, started with combo-fix and it ran up until Completed Stage_50 and now seems to be stalled out there.

Please let me know if I am headed in the right direction, and what else I can do.

Thank you,
Pablo

A:Cannot access antivirus websites due to virus

An update on this: After step 50 lasted a very long time, I finally turned off and rebooted the machine, then ran it all again. It successfully completed, and I have attached the resulting logs from HJT and ComboSwitch.

What should I do next?

HJT and ComboSwitch logs attached.

Thanks,
Pablo

http://www.techsupportforum.com/forums/f284/cannot-access-antivirus-websites-due-to-virus-321391.html
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Hi there! i have a big problem here because i can't access microsoft and antivirus sites! i can perfectly surf other sites, but, when going to microsoft or any antivirus site, Firefox just says that it cannot find the server...PLEASE HELP!!! and please have step by step solutions so i can follow, thanks!!!

A:I can't access microsoft and antivirus websites!

Try to open your command prompt, and run this command:

net stop dnscache

http://lifehacker.com/343211/clean-y...wsing-problems

http://www.techsupportforum.com/forums/f10/i-cant-access-microsoft-and-antivirus-websites-480770.html
Relevancy 88.15%

Hi there Combofix or access antivirus Cannot websites run Two Cannot access antivirus websites or run Combofix weeks ago I lost all ability to access anything internet related open itunes or produce sound I took it to the local computer fix-it shop and they had to resort to wiping the whole thing clean The day I got it back I immediately tried to download some anti-virus software Turns out I cannot access any of the the major sites and when trying to even download a trial version of anything the exe file won t open I ran malwarebytes and I had a bunch of trojan files and a rootkit I did what it told me to do to get rid of them and after searching different forums I decided to resort to Combofix Which I now have discovered that it won t open or at least it looks like it s going to it flashes open for a split second never to be seen again I have a Toshiba laptop with Windows XP as an operating system What is this infection and how do I get rid of it nbsp

A:Cannot access antivirus websites or run Combofix

Hi, effthis

Welcome
Download RootRepeal from the following location and save it to your desktop.
Zip Mirrors (Recommended)
Primary Mirror
Secondary Mirror
Secondary Mirror

Rar Mirrors - Only if you know what a RAR is and can extract it.
Primary Mirror
Secondary Mirror
Secondary Mirror
Extract RootRepeal.exe from the archive.
Open on your desktop.
Click the tab.
Click the button.
Check all seven boxes:
Push Ok
Check the box for your main system drive (Usually C, and press Ok.
Allow RootRepeal to run a scan of your system. This may take some time.
Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
If you are unable to run this program in Normal Mode, try in Safe move. Make sure you follow the instructions as given.
 

https://forums.techguy.org/threads/cannot-access-antivirus-websites-or-run-combofix.850982/
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Greetings...

I recently reinstalled Windows XP Pro on my Dell OptiPlex GX520 desktop due to some very nasty malware/spyware. After reinstalling XP and a few drivers the desktop appeared to be in normal working condition BUT I am unable to access any Microsoft or anti-virus websites (ex. microsoft.com, symantic.com).

I read in a previous thread the issue can be resolved by running OTL and ComboFix. I have downloaded, installed, and ran OTL and have the results of my scan.

I would appreciate any help on how to proceed with my OTL results and ComboFix. I hesitate to simply copy and paste the previous resolution not knowing if the RunFix code provided was generic or not.
 

https://forums.techguy.org/threads/can-not-access-microsoft-antivirus-websites.925707/
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Dear Friends,

I've read some of other forums to fix this issue, and for the first time I can't find a way to remove this warm.

I can't access microsoft.com or avg.com or other websites.

Any one can help me?

Regards,
David

A:Can't access microsoft.com or antivirus websites

Hello and welcome to Bleeping Computer.Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.Lets take a look with MalwarebytesPlease download Malwarebytes' Anti-Malware from here:MalwarebytesPlease rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exeMBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Double Click zztoy.exe to install the application.* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.* Once the program has loaded, select "Perform Full Scan", then click Scan.* The scan may take some time to finish,so please be patient.* When the scan is complete, click OK, then Show Results to view the results.* Make sure that everything is checked, and click Remove Selected.* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.If Malwarebytes won't install or runSome types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

http://www.bleepingcomputer.com/forums/t/251547/cant-access-microsoftcom-or-antivirus-websites/
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Good day!I found a post from this website which seemed to be resolved. Here's the link:http://www.bleepingcomputer.com/forums/t/86320/carolion-hjt-log/I can't also access major antivirus website such as mcafee, symantec, trendmicro, kaspersky and grisoft.I downloaded HostsXpert based on the advise that I found from the link above. But there's a problem. Whenever I am trying to restore MS Host File, an error message always prompts.ERROR: Cannot create file C:\Windows\System32\Drivers\ETC\hostsIn addition, in the log created by HostsXpert, ALL of major antivirus website are there in the list with IP-like numbers 127.0.0.1. I think here lies the problem because all sites with that number are inaccessible.Thank you in advance.------------------Another problem:I was struck by lots of viruses recently. I think (hopefully) I got rid of them all. But after that, I am now experiencing random "NT Authority System Shutdown".Please help. Thanks!

A:I Cannot Access Major Antivirus Websites

You shouldn't take advice from someone elses HJT post, they may have a completely different problem.Before you go of editing the Hosts file you should know what to edit and do a system scan. (BTW 127.0.0.1 Is your computer.)What antivirus software do you use? Make sure it is up-to-date and run a scan with it.If you don't have any AV program and your just grabbing help from the sites above then try downloading Avast! Antivirus and Spybot Search & Destroy after installing make sure both are up-to-date and run a scan in spybot and a boot scan with avast.I am now experiencing random "NT Authority System Shutdown".This would be caused by a virus executing it as itself or killing a vital process to make the system initiate the shutdown.Hope that helps!

http://www.bleepingcomputer.com/forums/t/127477/i-cannot-access-major-antivirus-websites/
Relevancy 88.15%

Hello this Tabatha and I am having problems First off there was this Can't or antivirus access any Microsoft websites. searchsettings that kept popping up on my windoes trying to install and then kept getting errors while Can't access any antivirus or Microsoft websites. doing so and it would not let me cancel it It would just keep popping back up This searchsettings was in the ADD REMOVE programs but however it had an error while trying to remove it however i did manage to remove it later So now the main problem is I can't access any antivirus websites Or microsoft com on either IE or FF I can't even update my avg which i managed to download from download com and i tried to do all this while my firewall was OFF so I now that the firewall wasn't the problem I have also ran CCleaner spybot lavasoft adaware Thanks for any help DDS Ver - - - NTFSx Run by Tabatha at on Sat Internet Explorer BrowserJavaVersion Microsoft Windows XP Home Edition GMT - AV AVG Anti-Virus Free On-access scanning enabled Outdated Running Processes C WINDOWS system svchost -k DcomLaunch svchost exe C Program Files Windows Defender MsMpEng exe C WINDOWS System svchost exe -k netsvcs svchost exe svchost exe C WINDOWS system spoolsv exe C Program Files Java jre bin jusched exe C WINDOWS system ctfmon exe C Program Files Logitech MouseWare system em exec exe C WINDOWS system cisvc exe C WINDOWS System CTsvcCDA exe C Program Files Google Common Google Updater GoogleUpdaterService exe C Program Files Java jre bin jqs exe C Program Files Common Files Motive McciCMService exe C WINDOWS system nvsvc exe C WINDOWS System svchost exe -k imgsvc C WINDOWS System MsPMSPSv exe C WINDOWS system wscntfy exe C WINDOWS system cidaemon exe C PROGRA AVG AVG avgwdsvc exe C PROGRA AVG AVG avgrsx exe C PROGRA AVG AVG avgnsx exe C Program Files AVG AVG avgcsrvx exe C PROGRA AVG AVG avgemc exe C Program Files AVG AVG avgcsrvx exe C Program Files AVG AVG avgtray exe C Program Files Windows Live Messenger usnsvc exe C WINDOWS explorer exe C Program Files Windows Live Messenger msnmsgr exe C Program Files Mozilla Firefox firefox exe C Documents and Settings Tabatha Desktop dds scr Pseudo HJT Report uInternet Connection Wizard ShellNext iexplore uInternet Settings ProxyOverride localhost BHO D -C F - efb- B - ECA - No File BHO NoExplorer - No File BHO AcroIEHlprObj Class e f-c d - d -b d- b d be b - c program files adobe acrobat activex AcroIEHelper dll BHO AVG Safe Search ca f - f e- b -a e- e e c c - c program files avg avg avgssie dll BHO SSVHelper Class bb-d f - c-b eb-d daf d d - c program files java jre bin ssv dll BHO E D - A- EC-A -BA D E E - No File BHO AVG Security Toolbar a a -bacc- d - - a e e - c progra avg avg AVGTOO DLL BHO Google Toolbar Helper aa ed - dd- d - -cf f - c program files google googletoolbar dll BHO Google Toolbar Notifier BHO af de - d - -b fa-ce b ad d - c program files google googletoolbarnotifier swg dll BHO Java Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll BHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dll TB amp Google c b - - d - b - a cd f - c program files google googletoolbar dll TB AVG Security Toolbar a a -bacc- d - - a e e - c progra avg avg AVGTOO DLL TB D A-C B- -B B-B B E D C - No File TB EF BD -C FB- D - F- D F - No File TB EFBC C-CD - F-B - FCE C - No File TB E C F -A A- F C- FEC-FD DC A F - No File uRun ctfmon exe c windows system ctfmon exe uRun AdobeUpdater c program files common files adobe updater AdobeUpdater exe mRun NvCplDaemon RUNDLL EXE c windows system NvCpl dll NvStartup mRun Logitech Utility Logi MwX Exe mRun MerlinReportAgent quot c program files att-hsi McciBrowser exe quot -appkey att-nap -hidden -url file C Program Files ATT-HSI ReportAgent html mRun SunJavaUpdateSched quot c program files java jre bin jusched exe quot mRun AVG TRAY c progra avg avg avgtray exe mRunOnce Malwarebytes' Anti-Malware c progra... Read more

A:Can't access any antivirus or Microsoft websites.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERER,K

http://www.bleepingcomputer.com/forums/t/201410/cant-access-any-antivirus-or-microsoft-websites/
Relevancy 87.72%

I'm currently posting from another computer as I can't even get on to this website from mine I downloaded AVG free a few weeks ago but have only just got around to uninstalling McAfee and installing AVG in its place I noticed when I installed Can't antivirus connect websites/update AVG to AVG that it couldn't connect to the update server I tried going to the website www grisoft com but got the quot Cannot connect quot page This happened in both Firefox my main browser and IE which I never use I did some google searches to see if anyone had similar problems and noticed that I couldn't connect to a Can't connect to antivirus websites/update AVG lot of these websites which were to Can't connect to antivirus websites/update AVG do with antivirus programs in the main I hopped on to this computer to see if it had the same problems but the websites load up fine on here I've tried scanning with AVG numerous times and have also used Spybot Search amp Destroy along with Spyhunter and Adaware free but to no avail These programs I had downloaded before this problem started I had downloaded an old game called Dopewars by the now defunct Beermat Software This came bundled with GAIN but as far as I have found I have managed to remove this from my system For the last couple of days I have also been getting two programs showing up in the task bar on startup - Belkinwcui or similar it's to do with my wireless adaptor and mixer exe to do with my soundcard However when I click them to bring them up and close them nothing happens I tried right-clicking and closing them but that doesn't work either The only way to get rid of them is to kill them from Windows Task Manager Killing the Belkin one does not affect my internet I'm running Windows XP Home with SP and am fully updated to the best of my knowledge Here is the Hijack This log plus the extra txt from DSS Deckard's System Scanner v Run by Jimm on - - Computer is in Normal Mode -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point -- Last Restore Point s -- - - UTC - RP - Deckard's System Scanner Restore Point - - UTC - RP - Installed AVG Free - - UTC - RP - Installed AVG Free - - UTC - RP - Removed AVG Free - - UTC - RP - System Checkpoint Backed up registry hives Performed disk cleanup -- HijackThis run as Jimm exe ----------------------------------------------- Logfile of HijackThis v Scan saved at on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system csrss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system svchost exe C WINDOWS system svchost exe C Program Files Lavasoft Ad-Aware aawservice exe C WINDOWS Explorer EXE C WINDOWS RTHDCPL EXE C Program Files iTunes iTunesHelper exe C Program Files Java jre bin jusched exe C WINDOWS system RUNDLL EXE C WINDOWS system ctfmon exe C Program Files Windows Live Messenger msnmsgr exe C Program Files Messenger msmsgs exe C WINDOWS system spoolsv exe C Program Files Spybot - Search amp Destroy TeaTimer exe C Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exe C WINDOWS system bgsvcgen exe C Program Files FinePixViewer QuickDCF exe C Program Files Bonjour mDNSResponder exe C WINDOWS system nvsvc exe C Program Files iPod bin iPodService exe C WINDOWS system svchost exe C WINDOWS System alg exe C WINDOWS system wscntfy exe C Program Files Windows Live Messenger usnsvc exe C PROGRA AVG AVG avgwdsvc exe C PROGRA AVG AVG avgrsx exe C PROGRA AVG AVG avgemc exe C Program Files AVG AVG avgtray exe C Documents and Settings Jimm My Documents Jimm Stuff dss exe C PROGRA HIJACK Jimm exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http... Read more

Relevancy 87.29%

Helping a friend with their computer which had a virus which shutdown their Deactivated their Norton Antivirus Uninstalled Norton and installed Symantec Corporate AntiVirus ran a scan and found a virus W Clod D which was removed The problem is that now Internet Explorer still won t access any of the common AntiVirus Programs Program AntiVirus Solved: Access Websites Any Can't Websites ie Symantec McAfee etc Comes up with the quot page cannot be displayed quot message I ve tried looking at the Host file in the Windows System Drivers Etc Solved: Can't Access Any AntiVirus Program Websites but it appears to normal with only the entry quot localhost quot I ve attached the log file from HijackThis Thanks for any help you can provide Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system brsvc a exe C WINDOWS system spoolsv exe C WINDOWS system brss a exe C WINDOWS Explorer EXE C WINDOWS System igfxtray exe C WINDOWS System hkcmd exe C WINDOWS SOUNDMAN EXE C Program Files MusicMatch MusicMatch Jukebox mmtask exe C Program Files Brother ControlCenter brctrcen exe C WINDOWS system LVCOMSX EXE C Program Files Logitech Video LogiTray exe C Program Files QuickTime qttask exe C Program Files Common Files Real Update OB realsched exe C Program Files iTunes iTunesHelper exe C Program Files Java jre bin jusched exe C Program Files Winamp winampa exe C PROGRA SYMANT SYMANT vptray exe C Program Files Brother Brmfcmon BrMfcWnd exe C WINDOWS system Brmfrmps exe C PROGRA SYMANT SYMANT DefWatch exe C PROGRA SYMANT SYMANT Rtvscan exe C Program Files Logitech Video FxSvr exe C Program Files Brother Brmfcmon BrMfcmon exe C WINDOWS System svchost exe C Documents and Settings Derek My Documents bin iPodService exe C DOCUME Cristel LOCALS Temp Temporary Directory for hijackthis zip HijackThis exe O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocx O - BHO ST - EDE -C B - E- - BF AF E - C Program Files MSN Apps ST en-xu stmain dll O - BHO MSNToolBandBHO - BDBD DAD-C - A -ADC - B B FF D - C Program Files MSN Apps MSN Toolbar en-ca msntb dll O - Toolbar MSN - BDAD DAD-C - A -ADC - B B FF D - C Program Files MSN Apps MSN Toolbar en-ca msntb dll O - HKLM Run NeroCheck C WINDOWS system NeroCheck exe O - HKLM Run IgfxTray C WINDOWS System igfxtray exe O - HKLM Run HotKeysCmds C WINDOWS System hkcmd exe O - HKLM Run SoundMan SOUNDMAN EXE O - HKLM Run mmtask c Program Files MusicMatch MusicMatch Jukebox mmtask exe O - HKLM Run SetDefPrt C Program Files Brother Brmfl b BrStDvPt exe O - HKLM Run ControlCenter C Program Files Brother ControlCenter brctrcen exe autorun O - HKLM Run LVCOMSX C WINDOWS system LVCOMSX EXE O - HKLM Run LogitechVideoRepair C Program Files Logitech Video ISStart exe O - HKLM Run LogitechVideoTray C Program Files Logitech Video LogiTray exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run TkBellExe quot C Program Files Common Files Real Update OB realsched exe quot -osboot O - HKLM Run iTunesHelper quot C Program Files iTunes iTunesHelper exe quot O - HKLM Run SunJavaUpdateSched C Program Files Java jre bin jusched exe O - HKLM Run WinampAgent C Program Files Winamp winampa exe O - HKLM Run KernelFaultCheck systemroot system dumprep -k O - HKLM Run vptray C PROGRA SYMANT SYMANT vptray exe O - HKCU Run LogitechSoftwareUpdate quot C Program Files Logitech Video ManifestEngine exe quot boot O - Global Startup Adobe Gamma Loader lnk O - Global Startup Microsoft Office lnk C Program Files Microsoft Office Office OSA EXE O - Global Startup Status Monitor lnk C Program Files Brother Brmfcmon BrMfcWnd exe O - Extra context menu item E amp xport to Microsoft Excel - res C PROGRA MICRO... Read more

A:Solved: Can't Access Any AntiVirus Program Websites

Welcome to TSG

Download the Hoster from here:
www.funkytoad.com/download/hoster.zip
Run Hoster and press Restore Original Hosts, OK, and Exit Program.

See if that helps.
 

https://forums.techguy.org/threads/solved-cant-access-any-antivirus-program-websites.420079/
Relevancy 87.29%

I am running Windows XP SP3. Recently i discovered a virus and during a routine scan with MBAM. My sound card would be disabled after about an hour of the computer being on. After the scan the sound card problem was fixed. Now the computer is very slow. Firefox takes about 2 minutes to open and I cannot access any antivirus sites. I have run MBAM full scan with no luck.

Thanks in advance for the help.

A:Cannot access antivirus websites and sluggish computer

Hello dazibitLets see what these get.Please click Start > Run, type inetcpl.cpl in the runbox and press enter.Click the Connections tab and click the LAN settings option.Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.Please download Rkill by Grinler and save it to your desktop.Link 1Link 2Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.Do not reboot the computer, you will need to run the application again. Rerun MBAM (MalwareBytes) like this:Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan and scan (normal mode).After scan click Remove Selected, Post new scan log and Reboot into normal mode>>>>Please Download TDSSkiller Launch it. Click on change parameters-Select TDLFS file system Click on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan results.>>>>MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.>>>>I'd like us to scan your machine with ESET OnlineScanHold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.Double click on the
icon on your desktop.Check "YES, I accept the Terms of Use."Click the Start button.Accept any security warnings from your browser.Under scan settings, check "Scan Archives" and "Remove found threats" Click Advanced settings and select the following:Scan potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth technologyESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.When the scan completes, click List ThreatsClick Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.Click the Back button.Click the Finish button.NOTE:Sometimes if ESET finds no infections it will not create a log.

http://www.bleepingcomputer.com/forums/t/478909/cannot-access-antivirus-websites-and-sluggish-computer/
Relevancy 87.29%

Our family is well-equipped on the PC laptop front generally everyone has their own laptop plus a desktop that Unable access antivirus any to Microsoft.com or websites is occasionally used I go to do some streaming through Livestream Procaster and can't access the site Hmm that's odd I can access Livestream com through other computers but can't on the desktop Let's Google up some things that might fix this link to Microsoft no dice Let's just run a quick update on the antivirus nope And it's about at this point I realie that when I can't even get the antivirus websites open in Safe Mode I'm in over my Unable to access any antivirus websites or Microsoft.com head I can still get on the internet from laptops in this house so anything I need to do online to Unable to access any antivirus websites or Microsoft.com fix this won't be a problem I am hoping that one of you kind folks might be able to help me out of this jam As requested here is my DDS file DDS Ver - - - NTFSAMD Internet Explorer Run by Georgeen at on - - Microsoft Windows Home Premium GMT - AV COMODO Antivirus Enabled Outdated F C - EC - FC - - DF DBED SP Windows Defender Disabled Updated D DDC A- F- fae- E -DA C ACF SP COMODO Defense Enabled Updated CE - FA- -BB -B A A CA EC Running Processes C windows system wininit exe C windows system lsm exe C windows system svchost exe -k DcomLaunch C windows system svchost exe -k RPCSS C Program Files COMODO COMODO Internet Security cmdagent exe C windows system svchost exe -k NetworkService C windows system atiesrxx exe C windows System svchost exe -k LocalServiceNetworkRestricted C windows System svchost exe -k LocalSystemNetworkRestricted C windows system svchost exe -k netsvcs C windows system svchost exe -k LocalService C windows system atieclxx exe C windows System spoolsv exe C windows system svchost exe -k LocalServiceNoNetwork C Program Files x Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Program Files x Bonjour mDNSResponder exe C windows system spool DRIVERS x dleaserv exe C windows system dleacoms exe C windows system svchost exe -k LocalServiceAndNoImpersonation C windows system taskhost exe C windows system Dwm exe C windows Explorer EXE C windows system svchost exe -k imgsvc C Program Files Common Files Microsoft Shared Windows Live WLIDSVC EXE C Program Files Common Files Microsoft Shared Windows Live WLIDSvcM exe C Program Files Realtek Audio HDA RAVCpl exe C Program Files x Dell V -V Series dleamon exe C Program Files x Dell V -V Series ezprint exe C Program Files COMODO COMODO Internet Security cfp exe C Program Files x DYMO DYMO Label Software DymoQuickPrint exe C Program Files x DYMO DYMO Label Software DLSService exe C windows system svchost exe -k NetworkServiceNetworkRestricted C Windows system WUDFHost exe C windows system SearchIndexer exe C Program Files x Common Files Adobe ARM AdobeARM exe C Program Files x iTunes iTunesHelper exe C Program Files Windows Media Player wmpnetwk exe C windows System svchost exe -k LocalServicePeerNet C Program Files iPod bin iPodService exe C windows system DllHost exe C Program Files x Common Files Intuit Update Service IntuitUpdateService exe C windows splwow exe C windows system SearchProtocolHost exe C windows system SearchFilterHost exe C windows system wbem WMIADAP EXE C windows system wbem wmiprvse exe C windows SysWOW cmd exe C windows system conhost exe C windows SysWOW cscript exe C windows system wbem wmiprvse exe Pseudo HJT Report uInternet Settings ProxyOverride local mWinlogon Userinit userinit exe BHO Dell Toolbar b - ac - d-b cb- ea f f b - C Program Files Dell Printable Web toolband dll BHO Adobe PDF Link Helper df c-e ad- -a -fa c ebdc - C Program Files x Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll BHO Windows Live ID Sign-in Helper d - c - abf- ecc- c - C Program Files x Common Files Microsoft Shared Windows Live WindowsLiveLogin dll TB Dell Toolbar b - ac - d-b cb- ea f f b - C Program Files Dell Printable Web ... Read more

A:Unable to access any antivirus websites or Microsoft.com

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Press the Windows "logo" key and "R" then copy/paste the following into the Run box and click OK:

notepad C:\windows\system32\drivers\etc\hosts

A text file should open. Please post the contents of that file in your next reply.

------------------------------------------------------

http://www.techsupportforum.com/forums/f100/unable-to-access-any-antivirus-websites-or-microsoft-com-581178.html
Relevancy 87.29%

I found an earlier thread here that sounded like a Unable antivirus some Microsoft access and to websites similar problem to mine http forums techguy org virus-oth -solved-cant-access-microsoft-websites html but as it was old and said not to follow the instructions listed for they for that specific user I thought it better to start a new thread So here s the entire problem I have Windows XP and I Unable to access Microsoft and some antivirus websites just purchased a new webcam a LifeCam HD- When I went to do the setup I received the error message quot Setup cannot continue because you are not connected to the Internet or the server is unavailable Connect to the Internet and then run Setup again During the setup process accept Unable to access Microsoft and some antivirus websites any related security or firewall messages If this is unsuccessful please try again later quot Obviously I am connected if I m here so when I attempted to go to microsoft looking for tech support I found that I couldn t access any of their pages I am also unable to access symantec com as the previous user stated in the earlier thread I found I also attempted to download HijackThis from the link provided in the sticky but I can t access antivirus com either Any help would be appreciated with this Oh here s my system info also Tech Support Guy System Info Utility version OS Version Microsoft Windows XP Professional Service Pack bit Processor Intel R Pentium R CPU GHz x Family Model Stepping Processor Count RAM Mb Graphics Card RADEON X MB HyperMemory Mb Hard Drives C Total - MB Free - MB F Total - MB Free - MB Motherboard Dell Inc HJ CN E FB Antivirus McAfee VirusScan Updated No On-Demand Scanner Disabled nbsp

https://forums.techguy.org/threads/unable-to-access-microsoft-and-some-antivirus-websites.1012084/
Relevancy 86%

Hi all I noticed a problem with my laptop last night when after doing a restart I could not open Google Chrome I assumed it was just a bug with Chrome so reinstalled it however the problem didn t Chrome, antivirus Google websites Can't open can't access go away I have Microsoft Security Essenials installed and did a quick scan with that but that came up with nothing I then went into Internet Explorer which opens fine and went to Malwarebytes website However it didn t load whilst all other websites were loading fine I tried AVG and McAfee and neither worked All these sites work fine on other computers on the network When looking for answers to find out why Chrome wasn t opening I clicked on a google result which took me to Yahoo Answers However instead of seeing any answers all you can see is Can't open Google Chrome, can't access antivirus websites a form saying For verification purposes you must update your card details with a form to enter your card details I ve now run a full scan with MSE and it found Exploit JS ShellCode gen which I quarantined I tried to go to download GMER as per the sticky post but that site also does not work HijackThis and DDS logs below Thanks for any help in advance Andy Hijack This Log Logfile of HijackThis Can't open Google Chrome, can't access antivirus websites v Scan saved at on Platform Unknown Windows WinNT SP MSIE Internet Explorer v Running processes C Program Files x Intel Intel R USB eXtensible Host Controller Driver Application iusb mon exe C PROGRA Lenovo LENOVO CAPOSD exe C Program Files x PowerISO PWRISOVM EXE C Program Files x Google GoogleToolbarNotifier GoogleToolbarNotifier exe C Program Files x Internet Explorer iexplore exe C Program Files x Internet Explorer iexplore exe C Program Files x National Instruments Shared NI Error Reporting nierserver exe C Users Andy AppData Roaming Dropbox bin Dropbox exe C Program Files x Internet Explorer iexplore exe C Users Andy Documents Comp Test progs HijackThis exe C Program Files x Internet Explorer iexplore exe C Windows SysWOW NOTEPAD EXE C Windows SysWOW NOTEPAD EXE C Windows SysWOW DllHost exe R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page https www google co uk R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKLM Software Microsoft Internet Explorer Main Local Page C Windows SysWOW blank htm R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName F - REG system ini UserInit userinit exe O - BHO Groove GFS Browser Helper - - C - D -B F - BBC D A E - C Program Files x Microsoft Office Office GrooveShellExtensions dll O - BHO Java tm Plug-In SSV Helper - BB-D F - C-B EB-D DAF D D - C Program Files x Java jre bin ssv dll O - BHO IESpeakDoc - D F C - E - BD - - AC FDF - C Program Files x Bluetooth Suite IEPlugIn dll O - BHO Windows Live ID Sign-in Helper - D - C - ABF- ECC- C - C Program Files x Common Files Microsoft Shared Windows Live WindowsLiveLogin dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - C Program Files x Google Google Toolbar GoogleToolbar dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files x Java jre bin jp ssv dll O - Toolbar Google Toolbar - C B - - d - B - A CD F - C Program Files x Google Google Toolbar GoogleToolbar dll O - HKLM Run BigDog C Program Files x USB Camera VM ... Read more

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Hello Earlier today I clicked on a bad or infected link so 2008, Websites Some Anymore Xp But Antivirus Can't Removed Access I closed it right after Firefox told me about it Several minutes later the Antivirus XP popup appears and my wallpaper was automatically changed I followed the instructions on removing it with Malwarebyte's Anti-Malware Removed Antivirus Xp 2008, But Can't Access Some Websites Anymore although it seemed like some files were screwed up in the Removed Antivirus Xp 2008, But Can't Access Some Websites Anymore process When I ran other scans with Ad-Aware and SuperAnti-Spyware a warning message would popup from my Windows toolbar saying that some files of those programs were corrupt Now I can't access some websites anymore I can't even get on Audi's website Spybot also detected this virus even after I removed it with Malwarebyte's I have to use another computer to post this because I can't access this website either Any help is greatly appreciated thank you Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system Ati evxx exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS system Ati evxx exeC Program Files Common Files Symantec Shared ccSetMgr exeC Program Files Common Files Symantec Shared ccEvtMgr exeC Program Files Common Files Symantec Shared PIF B E DD - - c -B F- F FCA A PIFSvc exeC Program Files Common Files Symantec Shared SNDSrvc exeC Program Files Common Files Symantec Shared SPBBC SPBBCSvc exeC Program Files Common Files Symantec Shared CCPD-LC symlcsvc exeC Program Files Lavasoft Ad-Aware aawservice exeC WINDOWS system spoolsv exeC Program Files Common Files Seagate Schedule schedul exeC Program Files Symantec LiveUpdate ALUSchedulerSvc exeC WINDOWS system CTSvcCDA EXEC Program Files GameSpot DownloadManager Win exeC Program Files Norton AntiVirus navapsvc exeC Program Files Norton AntiVirus IWP NPFMntor exeC WINDOWS system PnkBstrA exeC Program Files Viewpoint Common ViewpointService exeC WINDOWS System MsPMSPSv exeC WINDOWS system WgaTray exeC WINDOWS Explorer EXEC Program Files QuickTime qttask exeC Program Files Adobe Photoshop Album Starter Edition Apps apdproxy exeC Program Files Messenger msmsgs exeC Program Files Logitech Desktop Messenger Program LogitechDesktopMessenger exeC WINDOWS system ctfmon exeC Program Files Common Files Ahead Lib NMBgMonitor exeC Program Files Spybot - Search amp Destroy TeaTimer exeC Program Files Common Files Ahead Lib NMIndexStoreSvr exeC Program Files Logitech SetPoint SetPoint exeC Program Files Common Files Logitech khalshared KHALMNPR EXEC Program Files Viewpoint Viewpoint Manager ViewMgr exeC WINDOWS System svchost exeC Program Files Common Files Symantec Shared ccApp exeC Program Files Common Files Symantec Shared Security Console NSCSRVCE EXEC Program Files Internet Explorer Iexplore exeC Program Files Trend Micro HijackThis HijackThis exeR - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dllO - BHO Spybot-S amp D IE Protection - - F - D - - D F - C PROGRA SPYBOT SDHelper dllO - BHO AOL Search Enhancement - EB EA-E BE- CFD- F F-C A C EAFA - C Program Files AOL Search AOLSearch dllO - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dllO - BHO AOL Toolbar Launcher - C - CB - A -B F - EA C F - C Program Files AOL AIM Toolbar aoltb dllO - BHO NAV Helper - A F D D-E - D -B A - BB FDD - C Program Files Norton AntiVir... Read more

A:Removed Antivirus Xp 2008, But Can't Access Some Websites Anymore

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please reply to this topic stating that you still need help and I will work with you on resolving your computer problems. If your problem has been resolved, please post a reply letting us know so we can close your topic.

Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, feel free to create a new one.

Once again, I apologize for the delay in responding to this topic.

http://www.bleepingcomputer.com/forums/t/167477/removed-antivirus-xp-2008-but-cant-access-some-websites-anymore/
Relevancy 86%

I can't seem to get rid of something call mpeg buster from spybotS&D... Can't AntiVirus install access can't nor Websites, HijackThis, my pc Since accidentally installing it i've suffered from internet connection loss freezing and lag I really need some help in getting rid of this problem As my antivirus wont do the trick DDS Ver - - - NTFSx Run by Owner at on Wed Internet Can't access AntiVirus Websites, can't install HijackThis, nor spybotS&D... Explorer Pseudo HJT Report uStart Page hxxp www yahoo com fr fp-yie uDefault Search URL hxxp www google com uSearch Page hxxp www google com uSearchMigratedDefaultURL hxxp www google com uWindow Title Windows Internet Explorer provided by Yahoo uDefault Page URL hxxp www yahoo com fr fp-yie mDefault Page URL hxxp www yahoo com mStart Page hxxp www yahoo com mDefault Search URL hxxp www google com mSearch Page hxxp www google com mSearch Bar hxxp www google com mSearchMigratedDefaultURL hxxp www google com uSearchAssistant hxxp www google com uSearchURL Default hxxp us rd yahoo com customize ie defaults su msgr http www yahoo com mSearchURL hxxp www google com mCustomizeSearch hxxp toolbar inbox com help sa customize aspx tbid mSearchAssistant hxxp toolbar inbox com search ie aspx tbid uURLSearchHooks Yahoo Toolbar ef bd -c fb- d - f- d f - c program files yahoo companion installs cpn yt dll BHO amp Yahoo Toolbar Helper d -c f - efb- b - eca - c program files yahoo companion installs cpn yt dll BHO Adobe PDF Link Helper df c-e ad- -a -fa c ebdc - c program files common files adobe acrobat activex AcroIEHelperShim dll BHO RealPlayer Download and Record Plugin for Internet Explorer c e -b - bc - - c ca - c program files real realplayer rpbrowserrecordplugin dll BHO PopKill Class c ea -e a - e -a -d b c a - c program files at amp t at amp t internet security suite pkR dll BHO Megaupload Toolbar e bd f- b d- e-ccb -b eedbe c - c progra megaup MEGAUP DLL BHO Click-to-Call BHO c c a-e - b - d - cecb - c program files windows live messenger wlchtc dll BHO EWPBrowseObject Class f e- - e - aaf- bc a a be - c program files canon easy-webprint EWPBrowseLoader dll BHO Windows Live Sign-in Helper d - c - abf- ecc- c - c program files common files microsoft shared windows live WindowsLiveLogin dll BHO Google Toolbar Helper aa ed - dd- d - -cf f - c program files google google toolbar GoogleToolbar dll BHO Google Toolbar Notifier BHO af de - d - -b fa-ce b ad d - c program files google googletoolbarnotifier swg dll BHO IeMonitorBho Class bf e - a - fd -b - b e c - c program files megaupload mega manager MegaIEMn dll BHO Google Dictionary Compression sdch c d fe-e d- -bb - c e e c e - c program files google google toolbar component fastsearch B E dll BHO Java tm Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll BHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dll BHO SingleInstance Class fdad da - a - fd - c - f ac - c program files yahoo companion installs cpn YTSingleInstance dll TB Megaupload Toolbar e bd f- b d- e-ccb -b eedbe c - c progra megaup MEGAUP DLL TB E BD F- B D- E- BE-FD BB AAE - No File TB Easy-WebPrint c -e d- c -aa d- ac baba c - c program files canon easy-webprint Toolband dll TB Yahoo Toolbar ef bd -c fb- d - f- d f - c program files yahoo companion installs cpn yt dll TB amp Google Toolbar c b - - d - b - a cd f - c program files google google toolbar GoogleToolbar dll TB B EAC - D - B E- B -A C A A - No File TB D A-C B- -B B-B B E D C - No File TB C BBCD - AD- AD- - C EACC - No File TB B EA- - DC -A FC- F D - No File TB D E - F- E - CD - AB C CE - No File EB Real com fe fa -d c- d - fa- c f afe - c windows system Shdocvw dll uRun ctfmon exe c windows system ctfmon exe uRun updateMgr c program files adobe acrobat reader AdobeUpdateManager exe AcRdB uRun swg c program files google googletoolbarnotifier GoogleToolbarNotifier exe uRun mount exe c program files gipo utiliti... Read more

A:Can't access AntiVirus Websites, can't install HijackThis, nor spybotS&D...

I'm pretty sure I might be infected by TrojanDropper:Win32/Alureon.gen!D

http://www.techsupportforum.com/forums/f100/cant-access-antivirus-websites-cant-install-hijackthis-nor-spybots-and-d-371711.html
Relevancy 86%

I CANT ACCESS ANY ANTIVIRUS WEBSITES IN REGULAR MODE TO UPDATE VIRUS DEFINITONS I HAVE ALREADY RAN SUPERANTI-SPYWARE AND MALWAREBYTES BUT I STILL CANNOT ACCESS WEBSITES PLEASE HELP Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer ANTIVIRUS ACCESS ON WEBSITES AND KEEPS CANNOT MY DESKTOP PORN LOADING v SP Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system winlogon exeC CANNOT ACCESS ANTIVIRUS WEBSITES AND PORN KEEPS LOADING ON MY DESKTOP WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS Explorer EXEC Program Files Common Files Symantec Shared ccEvtMgr exeC Program Files Norton AntiVirus navapsvc exeC WINDOWS System hkcmd exeC Program Files Common Files Symantec Shared ccApp exeC Program Files DNA btdna exeC WINDOWS system CANNOT ACCESS ANTIVIRUS WEBSITES AND PORN KEEPS LOADING ON MY DESKTOP svchost exeC WINDOWS system spoolsv exeC Program Files SUPERAntiSpyware toy exeC Program Files Mozilla Firefox firefox exeC Program Files Trend Micro HijackThis HijackThis exeC Program Files Messenger msmsgs exeR - HKCU Software Microsoft Internet Explorer Main Start Page http www ask com o amp l disR - HKLM Software Microsoft Internet Explorer Main Default Search URL http toolbar ask com toolbarv askRedirec amp gc amp q R - HKLM Software Microsoft Internet Explorer Search Default Search URL http toolbar ask com toolbarv askRedirec amp gc amp q R - HKCU Software Microsoft Internet Explorer SearchURL Default http toolbar ask com toolbarv askRedirec p gc amp q sR - URLSearchHook no name - C E B- - A - B- B BEFC DB - no file R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dllO - BHO Yahoo Toolbar Helper - D -C F - EFB- B - ECA - C Program Files Yahoo Companion Installs cpn yt dllO - BHO NAV Helper - BDF E -B - AD-A -FADC B - C Program Files Norton AntiVirus NavShExt dllO - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dllO - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - C Program Files Norton AntiVirus NavShExt dllO - HKLM Run IgfxTray C WINDOWS System igfxtray exeO - HKLM Run HotKeysCmds C WINDOWS System hkcmd exeO - HKLM Run ccApp C Program Files Common Files Symantec Shared ccApp exeO - HKLM Run ccRegVfy C Program Files Common Files Symantec Shared ccRegVfy exeO - HKCU Run BitTorrent DNA quot C Program Files DNA btdna exe quot O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot backgroundO - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exeO - Extra 'Tools' menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exeO - DPF B C E-F - A - B -C FEFEC yucsetreg Class - C Program Files Yahoo common yucconfig dllO - DPF - f - bb - d -fa d f a ab Installation Support - C Program Files Yahoo Common Yinsthelper dllO - DPF B-B - D-A D -FCFDF E C WUWebControl Class - http update microsoft com windowsupdate b O - Winlogon Notify SASWinLogon - C Program Files SUPERAntiSpyware SASWINLO dllO - Service Symantec Event Manager ccEvtMgr - Symantec Corporation - C Program Files Common Files Symantec Shared ccEvtMgr exeO - Service Symantec Password Validation Service ccPwdSvc - Symantec Corporation - C Program Files Common Files Symantec Shared ccPwdSvc exeO - Service Norton AntiVirus Auto Protect Service navapsvc - Symantec Corporation - C Program Files Norton AntiVirus navapsvc exeO - Service ScriptBlocking Service SBService - Symantec Corporation - C PROGRA COMMON SYMANT SCRIPT SBServ exe--End of file - bytes

A:CANNOT ACCESS ANTIVIRUS WEBSITES AND PORN KEEPS LOADING ON MY DESKTOP

Please download Malwarebytes' Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Double-click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.If you have trouble with the update process, please download the latest updates here.Double-click the mbam-rules.exe file on your desktop and let it update the application.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish, so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to restart. (see extra note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Please copy and paste the entire report in your next reply. Extra note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.==Download RSIT by random/random and save it to your desktop.Double click RSIT.exe to start the tool and click Continue at the disclaimer.When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, andcopy and paste the following into the "Upload File from your Computer" box: C:\rsit\info.txt
Click Upload.

http://www.bleepingcomputer.com/forums/t/237894/cannot-access-antivirus-websites-and-porn-keeps-loading-on-my-desktop/
Relevancy 86%

When I plug in SD card in my notebook directly (through SD card port) or by using SD card adapter it shows up in My Computer (as RAW data in Properties), but when I try to open it, it says "Please insert disk in disk drive". It's same for any other other SD card or USB stick. Before I could access files, but would have to use attrib cmd command to unhide them. I had random shortcuts showing up, and almost always Trashes file. This is why I suspect it is a malware problem. I also can't access any antivirus website. SD cards work when I put them in Android. I use Windows XP SP3.

A:Can't access external storage devices and antivirus websites

Here are my FRST logs.

 Addition.txt   14.24KB
  0 downloads

 FRST.txt   40.28KB
  1 downloads

http://www.bleepingcomputer.com/forums/t/623485/cant-access-external-storage-devices-and-antivirus-websites/
Relevancy 85.14%

Hey,

Ive been in the struggle here for the last couple of days. I can't access any AV websites, can't turn on the Automatic Updates in my Windows Security Center (Have XP with SP2). My computer is real slow, I get random pop-up windows and get re-directed to other websites when surfing the web. I thought it was some form of Agobot, but have downloaded (through a pen-drive) FxGaobot and to no avail. Ive checked the Hosts files, and did have a second host besides the 127.X.X.X localhost entry, but nothing happened after deleting it.

Also, whenever I reboot my computer (a dell laptop Latitude) I get an error message from ViewMgr telling me it had to close.

Im not that great at computers, just have been reading lots of these forums.

Im about to reformat my computer I'm so frustrated by all this stuff...

Any help would be greatly appreciated.

Cheers

A:Can't access AntiVirus Websites, can't install HijackThis, ComboFix or spybotS&D...

The security team can help you with those. You are infected. We cannot assist you with this issue here in the Microsoft Support Forum.


Look over these http://www.techsupportforum.com/secu...oval-help.html

DO NOT post any logs in this forum

EDIT:
This thread was being moved as I typed, sorry

http://www.techsupportforum.com/forums/f100/cant-access-antivirus-websites-cant-install-hijackthis-combofix-or-spybots-and-d-318565.html
Relevancy 85.14%

I am new to this forum and have read the pinned items but still apologize if I am posting in the wrong place I believe my computer is infected with a trojan and am trying to sort out which one and the specific method for removing it Any help will be much appreciated The computer is a desktop running Windows XP SP with all of the current updates The computer has Norton Internet Security with liveupdates recent not allow antivirus/security access will to trojan sneaky software websites as of yesterday around pm before I became infected How I realized I was infected is that suddenly Norton began popping up saying that SONAR or Auto-protect detected about different items and removed or quarantined and that my system was protected It is obviously not as these warnings keep popping up every few minutes Also I cannot access any antivirus or security software websites Norton LiveUpdate cannot run and any security sites like Malwarebytes etc are blocked I was able to download Malwarebytes Anti-Malware from filehippo com as apparently this trojan does not suspect filehippo as a security website I was also able to manually update the program after it was installed by downloading the update file from Malwarebytes site on my quot clean quot laptop and installing it on the infected computer via jumpdrive The scan found infections and I saved the log file and had it remove the infections Two had to be removed via reboot so I did that--the pop-up warning from Norton came right back after reboot and I am sneaky trojan will not allow access to antivirus/security software websites still unable to connect to LiveUpdate or security software websites although I can surf the web on other sites I disabled System Restore in control panel services I cannot turn it off for some reason even though I am the system administrator on the computer the system restore tab does not show up under my computer properties I downloaded from filehippo and installed Super AntiSpyware again installing the definitions file manually via the same method as with Malwarebytes I ran a scan with Super AntiSpyware that found trojans and I went through the process to remove them again with a reboot at the end The computer boots up more slowly after this one runs and again the telltale popup warnings from Norton and still unable to download definition updates or access security sites Here is a list from Norton of the viruses it has detected in certain files suspicious cloud suspicious mh a infostealer wowcraft trojan gen trojan mebroot In my running processes in task manager I have at times had the following vrt tmp exe exe VRTA tmp VRT tmp and a couple other number ones that I didn t write down Each time I see them in running processes I end them but ending them does not magically allow the security software and spyware programs to download and update their definitions or access their websites Also while they stay gone they come back upon reboot or as soon as I connect my LAN cable tried disconnecting it to run scans at one point Also when I reboot my computer I get the following error quot rundll--error loading C windows system msbyylfy dll The specified module could not be found quot Second run of Malwarebytes found items memory process-trojan dropper c windows system exe file-trojan dropper c windows system exe file-trojan agent c windows system ms bin registry value-trojan agent HKLM system currentcontrolset control session manager appcertdlls appcertdll I had it fix these items and I even went into registry editor and deleted the string in the last one myself manually When it rebooted same attacks as above noted via Norton Ran a Norton full system scan even though the definitions hadn t been updated since early afternoon yesterday and it found nothing and said the system was secure Second run of SuperAntiSpyware finds nothing as well but still unable to update definitions of any of the security software or access antivirus websites Norton intrusion detection says it s block... Read more

A:sneaky trojan will not allow access to antivirus/security software websites

Any ideas? Sorry, I'm trying to be patient, but it just seems to be getting worse. The new "email error" pop-ups are every second or so and I have them stopped for the moment, but...

Also, the 3rd time I ran Malwarebytes---it found 5 infections, but never got to complete and remove them, it froze up before it could finish. When shutting down the computer I got the error AXWIN Frame Window:svchost.exe Application Error--The instruction at "0x0040177c" referenced memory at "0x00000000". The memory could not be "read."
I had to shut the system down manually with the power button. Reboot was VERY slow again and more tmp files and number based exe files on the task manager after reboot. I am currently in the process of copying my files to my external hard drive in the event that if I don't receive help soon I will reformat the hard drive and reinstall windows. I just hope that I am copying mere document files and not copying the virus onto my external hard drive.

http://www.bleepingcomputer.com/forums/t/305930/sneaky-trojan-will-not-allow-access-to-antivirussecurity-software-websites/
Relevancy 85.14%

hello i can't access Task Manager Access AV Can't installation and Antivirus Manager, and regedit.exe Task websites regedit exe Everytime i tried to start the system in Safe Mode it restarting continuously No antivirus programs run either and i cannot open any Antivirus websites I tried Malwarebytes' Anti-Malware but in vain DDS Ver - - - FAT x Run by User at on Thu Internet Explorer Pseudo HJT Report uStart Page about Can't Access Task Manager, regedit.exe and Antivirus websites and AV installation blank BHO Adobe PDF Reader Link Helper e f-c d - d -b d- b d be b - c program files common files adobe acrobat activex AcroIEHelper dll BHO Groove GFS Browser Helper - c - d -b f - bbc d a e - d progra micros office GRA E DLL BHO Java tm Plug-In SSV Helper bb-d f - c-b eb-d daf d d - c program files java jre bin ssv dll BHO AcroIEToolbarHelper Class ae cd -e - f- - ee - c program files adobe acrobat acrobat AcroIEFavClient dll BHO Google Toolbar Notifier BHO af de - d - -b fa-ce b ad d - c program files google googletoolbarnotifier swg dll BHO Java tm Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll BHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dll TB BA B -B - c -B - F F - No File TB EA - D- -A -C D CBCF - No File TB Adobe PDF -d c - - fa - e eaac - c program files adobe acrobat acrobat AcroIEFavClient dll uRun ctfmon exe c windows system ctfmon exe uRun Yahoo Pager quot d program files yahoo messenger YahooMessenger exe quot -quiet uRun googletalk quot c program files google google talk googletalk exe quot autostart mRun SunJavaUpdateSched quot c program files java jre bin jusched exe quot mRun Malwarebytes' Anti-Malware quot c program files malwarebytes' anti-malware mbamgui exe quot starttray mRun GrooveMonitor quot d program files microsoft office office GrooveMonitor exe quot dRun ALUAlert c program files symantec liveupdate ALUNotify exe uPolicies-explorer NoAutoUpdate x uPolicies-system DisableRegistryTools x uPolicies-system DisableTaskMgr x mPolicies-system EnableLUA x dPolicies-system DisableTaskMgr x dPolicies-system DisableRegistryTools x IE E amp xport to Microsoft Excel - d progra micros office EXCEL EXE IE e e dd -d - - b -f ba - windir Network Diagnostic xpnetdiag exe IE E D C E- B F- D -B C - C C - d program files yahoo messenger YahooMessenger exe IE FB F -F - d -BB E- C F - c program files messenger msmsgs exe IE A- - f c- - EE C C - E -E D - - C-F F E C - d progra micros office ONBttnIE dll IE B - CC- C -B BE- C C A - FF E -CC A- E E-BF B- E D - d progra micros office REFIEBAR DLL DPF - C D- D- DF-AAB FA - hxxps www-secure symantec com techsupp asa ss sa sa cabs tgctlsr cab DPF ED DDF - - BBE- - A EDB D A DPF DEC- B D- AB -A AD- B D B - hxxp www eset eu buxus docs OnlineScanner cab DPF A - D - DA- D D- DD D B - hxxp www nero com doc NeroVersionCheckerControl cab DPF AD C - E- D -B E - F D - hxxp sdlc-esd sun com ESD JSCDL jre u -b jinstall- u -windows-i -jc cab AuthParam f bbceef ada b fc f b b b amp GroupName JSC amp FilePath ESD JSCDL jre u -b jinstall- u -windows-i -jc cab amp File jinstall- u -windows-i -jc cab amp BHost javadl sun com DPF BCC FF - D - -A E-C E ADA DPF CAFEEFAC- - - -ABCDEFFEDCBA - hxxp java sun com update jinstall- -windows-i cab DPF CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA - hxxp java sun com update jinstall- -windows-i cab DPF D CDB E-AE D- CF- B - - hxxp fpdownload macromedia com get shockwave cabs flash swflash cab TCP F E D- C - C-ACAD- F E A Handler grooveLocalGWS - FED C-F CA- -A - CB B CD - d progra micros office GR D DLL Handler skype com - FFC B - B - DFF- - C DD F D - c progra common skype SKYPE DLL Notify igfxcui - igfxsrvc dll SSODL WPDShServiceObj - AAA BA- A C- B - D - D DB - c windows system WPDShServiceObj dll SEH Groove GFS Stub Execution Hook b a f -dda - -b ba- e cd - d progra micros office GRA E DLL LSA Authentication Packages msv nwprovau FIREFOX FF - ProfilePath - ... Read more

A:Can't Access Task Manager, regedit.exe and Antivirus websites and AV installation

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read this: How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?

------------------------------------------------------

Please visit this webpage for download links, and instructions for running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Please post the C:\ComboFix.txt in your next reply for further review.

------------------------------------------------------

http://www.techsupportforum.com/forums/f284/cant-access-task-manager-regedit-exe-and-antivirus-websites-and-av-installation-345644.html
Relevancy 84.28%

Hi I believe I have some sort of malware virus loaded on my computer Here are the symptoms I have observed so far --Whenever clicking on Google search results I m redirected to random and irrelevant websites e g app validclick com amp clicks smartbizsearch com Moreover when trying to access antivirus software companies websites I cannot get through e g McAfee Norton Trend Micro Panda etc --At times on startup Zone Alarm does not start up --I get the following error message window pop up at start up quot search access from results & Google company antivirus Cannot links websites Generic Host Process for Win Services has encountered a problem Cannot access antivirus company websites & links from Google search results and needs to Cannot access antivirus company websites & links from Google search results close We are sorry for the inconvenience quot Here are the details when I select the quot click here quot link to find out more about the error Error signature szAppName svchost exe szAppVer szModName advapi dll szModVer offset Error Report Contents C DOCUME Owner LOCALS Temp WER tmp dir svchost exe mdmp C DOCUME Owner LOCALS Temp WER tmp dir appcompat txt --Also get the following application error for wuauclt exe quot The instruction at quot x e quot referenced memory at quot x quot The memory could not be quot written quot Click on OK to terminate the program quot --Also get the following error message window pop up WMI has encountered a problem and needs to close We are sorry for the inconvenience Here are the details when I select the quot click here quot link to find out more about the error Error signature szAppName wmiprvse exe szAppVer szModName advapi dll szModVer offset Error Report Contents C DOCUME Owner LOCALS Temp WER CE tmp dir wmiprvse exe mdmp C DOCUME Owner LOCALS Temp WER CE tmp dir appcompat txt C DOCUME Owner LOCALS Temp WER CF tmp dir wmiprvse exe mdmp C DOCUME Owner LOCALS Temp WER CF tmp dir appcompat txt C DOCUME Owner LOCALS Temp WER DA tmp dir wmiprvse exe mdmp C DOCUME Owner LOCALS Temp WER DA tmp dir appcompat txt Attached is a HJT log for you to review Appreciate any help to fix these problems and get rid of the malware virus Thanks ff nbsp

https://forums.techguy.org/threads/cannot-access-antivirus-company-websites-links-from-google-search-results.751763/
Relevancy 81.27%

My computer is infected. When I use google or yahoo, it always redirects me when I click on a result from a search. (One thing of difference is that the search box is cut in half, which looks strange.) I've tried running Malaware, but for some reason, it won't start up. Same goes for Malware Sweeper, Spybot, and while Adaware ran detected what I think may be the problem, it wouldn't let me delete it, even though I could delete other problems that were detected. Also, if I type the URL for any site having to do with antivirus software or advice, it won't load it. Seems like these bastards have made escape routes airtight.

I apologize if I put the post in the wrong forum or if it was posted previously. I looked at other problems, and while they said to use certain software, it almost always won't start up. Could someone help?

A:Browser redirects, cannot access antivirus URLs or execute antivirus software.

Hello and welcome. Please try these and let me know.Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run. ***Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.***If you cannot use the Internet,you will need access to another computer that has a connection.From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program. If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.Manually Downloading Updates: Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

http://www.bleepingcomputer.com/forums/t/196276/browser-redirects-cannot-access-antivirus-urls-or-execute-antivirus-software/
Relevancy 81.27%

Hi I can't open sites like kaspersky symantec micorosoft I have kaspersky Internet Security installed can't update it since DDS Ver - - kaspersky update or sites,microsoft site antivirus open Can't antivirus - NTFSx Run by Administrator at on Internet Explorer BrowserJavaVersion Microsoft Windows XP Professional GMT AV Kaspersky Internet Security On-access scanning disabled Outdated FW Kaspersky Internet Security disabled Running Processes C WINDOWS system Ati evxx exe C WINDOWS system svchost -k DcomLaunch svchost exe C WINDOWS System svchost exe -k netsvcs svchost exe svchost exe C WINDOWS system spoolsv exe C WINDOWS system Ati evxx exe C Program Files Bonjour mDNSResponder exe C OrCAD license manager lmgrd exe C Program Files Diskeeper Corporation Diskeeper DkService exe C OrCAD license manager lmgrd exe C Program Files DU Meter DUMeterSvc exe C OrCAD license manager cdslmd exe C Program Files Java jre bin jqs exe Can't open antivirus sites,microsoft site or update kaspersky antivirus C Program Files Common Files Microsoft Shared VS DEBUG mdm exe C Program Files Nero Nero Nero BackItUp NBService exe C Program Files No-IP DUC exe C SonyEricsson JavaME SDK CLDC OnDeviceDebug lib jsl exe C Silvaco lib rpc sflmserverd Can't open antivirus sites,microsoft site or update kaspersky antivirus R x -nt rpc sflmserverd exe C WINDOWS system vmnat exe C Program Files VMware VMware Workstation vmware-authd exe C Can't open antivirus sites,microsoft site or update kaspersky antivirus WINDOWS system vmnetdhcp exe C WINDOWS system portmap exe C Program Files Winamp winampa exe C Program Files AMD AMD Power Monitor AMD PwrMon exe C Program Files VMware VMware Workstation vmware-tray exe C Program Files Java jre bin jusched exe C WINDOWS RTHDCPL EXE C WINDOWS system ctfmon exe C Program Files DAEMON Tools Pro DTProAgent exe C Program Files DU Meter DUMeter exe C WINDOWS system javaw exe C Program Files No-IP DUC exe C WINDOWS System svchost exe -k HTTPFilter C WINDOWS explorer exe C Program Files Malwarebytes' Anti-Malware mbam exe C Program Files Mozilla Firefox firefox exe C Documents and Settings Administrator Desktop dds scr Pseudo HJT Report uStart Page about blank uInternet Settings ProxyOverride local BHO IEVkbdBHO Class ab -e d - f -a a - fa cca c - c program files kaspersky lab kaspersky internet security ievkbd dll BHO FDMIECookiesBHO Class cc e f - e - fa- faa- bf - c program files free download manager iefdm dll BHO Java tm Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll BHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dll uRun CTFMON EXE c windows system ctfmon exe uRun DAEMON Tools Pro Agent quot c program files daemon tools pro DTProAgent exe quot uRun DU Meter c program files du meter DUMeter exe uRun SUPERAntiSpyware c program files superantispyware SUPERAntiSpyware exe mRun WinampAgent c program files winamp winampa exe mRun amd dc opt c program files amd dual-core optimizer amd dc opt exe mRun AMD Display c program files amd amd power monitor AMD PwrMon exe mRun vmware-tray quot c program files vmware vmware workstation vmware-tray exe quot mRun SunJavaUpdateSched quot c program files java jre bin jusched exe quot mRun RTHDCPL RTHDCPL EXE mRunOnce Malwarebytes' Anti-Malware c program files malwarebytes' anti-malware mbamgui exe install silent dRun CTFMON EXE c windows system CTFMON EXE StartupFolder c docume admini startm programs startup no-ipd lnk - c program files no-ip DUC exe IE amp NeoTrace It - c progra neotra NTXcontext htm IE amp Search IE Download all with Free Download Manager - file c program files free download manager dlall htm IE Download selected with Free Download Manager - file c program files free download manager dlselected htm IE Download video with Free Download Manager - file c program files free download manager dlfvideo htm IE Download with Free Download Manager - file c program files free down... Read more

A:Can't open antivirus sites,microsoft site or update kaspersky antivirus

Hi mozgovipc,

You appeared to have run Combofix. If you have done so, please post the Combofix log. You can find the log at C:\Combofix.txt

Do you know anything about this website - 86.106.213.186:8080/status ?

http://www.techsupportforum.com/forums/f50/cant-open-antivirus-sites-microsoft-site-or-update-kaspersky-antivirus-346420.html
Relevancy 80.84%

antivirus sites do not open,antivirus does not update even when internet connection is perfect

A:antivirus sites do not open,antivirus does not update even when internet connection i

dds log







DDS (Ver_09-07-30.01) - NTFSx86
Run by dipto at 6:37:20.34 on Thu 09/03/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.578 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\LClock\LClock.exe
C:\WINDOWS\system32\mmm.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\dipto\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://search.orbitdownloader.com
mWinlogon: SfcDisable=-99 (0xffffff9d)
BHO: Octh Class: {000123b4-9b42-4900-b3f7-f4b073efc214} - c:\program files\orbitdownloader\orbitcth.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~1\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
TB: Grab Pro: {c55bbcd6-41ad-48ad-9953-3609c48eacc7} - c:\program files\orbitdownloader\GrabPro.dll
TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\program files\daemon tools toolbar\DTToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [LClock] c:\program files\lclock\LClock.exe
mRun: [PowerTweak Menu] c:\windows\system32\mmm.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SecurDisc] c:\program files\nero\nero 7\incd\NBHGui.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
dRunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\24onli~1.lnk - c:\program files\elitecore\cyberoam client for 24online\CyberoamClient.exe
IE: &Download by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/201
IE: &Grab video by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/204
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Do&wnload selected by Orbit - c:\program files\orbitdownloader\orbitmxt.dll/203
... Read more

http://www.techsupportforum.com/forums/f100/antivirus-sites-do-not-open-antivirus-does-not-update-even-when-internet-connection-i-410685.html
Relevancy 80.84%

hi folks i have this problem won't open antivirus sites microsoft this is my log file Logfile of Trend Micro HijackThis v Scan saved at on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode Normal Running sites,microsoft open page,update antivirus antivirus, cannot processes C windows System smss exe C windows system winlogon exe C windows system services exe C windows system lsass exe C cannot open antivirus sites,microsoft page,update antivirus, windows cannot open antivirus sites,microsoft page,update antivirus, system svchost exe C windows System svchost exe C windows system spoolsv exe C Program Files Avira AntiVir PersonalEdition Classic sched exe C windows Explorer EXE C Program Files Babylon Babylon-Pro Babylon exe C windows system RunDLL exe C Program Files Java jre bin jusched exe C Program Files Avira AntiVir PersonalEdition Classic avgnt exe C windows system ctfmon exe C Program Files Avira AntiVir PersonalEdition Classic avguard exe C WINDOWS ATKKBService exe C Program Files NVIDIA Corporation NetworkAccessManager Apache Group Apache bin apache exe C Program Files Java jre bin jqs exe C Program Files NVIDIA Corporation NetworkAccessManager bin nSvcLog exe C Program Files NVIDIA Corporation NetworkAccessManager Apache Group Apache bin apache exe C windows system nvsvc exe C WINDOWS system PnkBstrA exe C windows system svchost exe C Program Files NVIDIA Corporation NetworkAccessManager bin nSvcIp exe C Program Files Mozilla Firefox firefox exe C Program Files Winamp winamp exe C Program Files Trend Micro HijackThis HijackThis exe O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO ShoppingReport - EB FD-D E- FD- F -EE F - C Program Files ShoppingReport Bin ShoppingReport dll O - BHO RealPlayer Download and Record Plugin for Internet Explorer - C E -B - BC - - C CA - C Program Files Real RealPlayer rpbrowserrecordplugin dll O - BHO Java tm Plug-In SSV Helper - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO Encarta Web Companion Helper Object - BE B -BC - CAF- E- E D B - C Program Files Common Files Microsoft Shared Encarta Web Companion ENCWCBAR DLL O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jre lib deploy jqs ie jqs plugin dll O - Toolbar Encarta Web Companion - D - - - B - F B C - C Program Files Common Files Microsoft Shared Encarta Web Companion ENCWCBAR DLL O - Toolbar no name - A A -BACC- D - - A E E - no file O - HKLM Run Babylon Client C Program Files Babylon Babylon-Pro Babylon exe -AutoStart O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run NvMediaCenter RunDLL exe NvMCTray dll NvTaskbarInit O - HKLM Run KernelFaultCheck systemroot system dumprep -k O - HKLM Run Adobe Reader Speed Launcher quot C Program Files Adobe Reader Reader Reader sl exe quot O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM Run avgnt quot C Program Files Avira AntiVir PersonalEdition Classic avgnt exe quot min O - HKLM Run TrojanScanner C Program Files Trojan Remover Trjscan exe boot O - HKLM RunOnce Malwarebytes' Anti-Malware C Program Files Malwarebytes' Anti-Malware mbamgui exe install silent O - HKCU Run CTFMON EXE C windows system ctfmon exe O - HKCU Run Skype quot C Program Files Skype Phone Skype exe quot nosplash minimized O - HKCU Run uTorrent quot C Documents and Settings user Desktop utorrent exe quot O - HKUS S- - - Run CTFMON EXE C WINDOWS system CTFMON EXE User 'LOCAL SERVICE' O - HKUS S- - - RunOnce nlpo rundll advpack dll LaunchINFSection nlite inf nLiteReg User 'LOCAL SERVICE' O - HKUS S- - - Run CTFMON EXE C WINDOWS system CTFMON EXE User 'NETWORK SERVICE' O - HKUS S- - - RunOnce nlpo rundll advpack dll LaunchINFSection nlite inf nLiteReg User 'NETWORK SERVICE' O - ... Read more

A:cannot open antivirus sites,microsoft page,update antivirus,

Hello and welcome to TSF.


Quote:




i'am realy bad at computers,i don't know how to operate with combofix, should i turn off system restore before starting combofix,shoud i make Windows XP recovery console,how to do it, step by step,
help men




Please don't run Combofix on your own.
Quote:




Why we don't ask you to run ComboFix from the onset

As stated by the author of ComboFix:

ComboFix is a very powerful tool which when improperly used may render your machine to a doorstop.

We first need to verify if there's any rootkits present and how they could affect our tools. DDS & GMER are preliminary scans. We use their logs to map our strategy for attack.

With these logs we can determine the infections present & decide whether to deploy ComboFix.




We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

http://www.techsupportforum.com/forums/f284/cannot-open-antivirus-sites-microsoft-page-update-antivirus-335110.html
Relevancy 79.98%

Hi Thanks for looking inI can install amp run MBAm amp other spywares amp Antivirus but some malware does not let them get updated thogh I am connected to webAlso though i can acess web sites I cannot acess sites related to Antivitrus or spywareFollowing are the log files for your referenceLogfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system csrss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS system spoolsv exeC WINDOWS Explorer EXEC PROGRA Antivirus/antispyware cannot update acess , sites antivirus cannot AVG AVG avgwdsvc exeF Program Files Java jre Antivirus/antispyware cannot update , cannot acess antivirus sites bin jqs exeF PROGRA QUICKH ONLNSVC EXEF PROGRA QUICKH scanwscs exeC Program Files Spyware Doctor pctsAuxs exeC Program Files Spyware Doctor pctsSvc exeC Program Files Common Files SafeNet Sentinel Sentinel Protection Server WinNT spnsrvnt exeC Program Files Spyware Doctor pctsTray exeC WINDOWS system svchost exeC WINDOWS system hkcmd exeF Program Files Java jre bin jusched exeF PROGRA QUICKH emlproxy exeF PROGRA QUICKH UPSCHD EXEF PROGRA QUICKH OnlineNT EXEF Program Files Spybot - Search amp Destroy TeaTimer exeC WINDOWS System alg exeF Program Files Malwarebytes' Anti-Malware mbam exeF PROGRA QUICKH Scanner exeF PROGRA QUICKH scanmsg exeC WINDOWS System svchost exeF Program Files Mozilla Firefox firefox exeC Program Files Trend Micro HijackThis HijackThis exeC WINDOWS system wbem wmiprvse exeC WINDOWS system NOTEPAD EXER - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Local Page R - HKLM Software Microsoft Internet Explorer Main Local Page R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C PROGRA YAHOO Companion Installs cpn yt dllO - BHO amp Yahoo Toolbar Helper - D -C F - efb- B - ECA - C PROGRA YAHOO Companion Installs cpn yt dllO - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - F Program Files Adobe Acrobat Acrobat ActiveX AcroIEHelper dllO - BHO Spybot-S amp D IE Protection - - F - D - - D F - F Program Files Spybot - Search amp Destroy SDHelper dllO - BHO Java Plug-In SSV Helper - BB-D F - C-B EB-D DAF D D - F Program Files Java jre bin ssv dllO - BHO AcroIEToolbarHelper Class - AE CD -E - f- - EE - F Program Files Adobe Acrobat Acrobat AcroIEFavClient dllO - BHO Google Toolbar Notifier BHO - AF DE - D - -B FA-CE B AD D - C Program Files Google GoogleToolbarNotifier swg dllO - BHO Java Plug-In SSV Helper - DBC -A - b-BC - C C C A - F Program Files Java jre bin jp ssv dllO - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - F Program Files Java jre lib deploy jqs ie jqs plugin dllO - BHO SingleInstance Class - FDAD DA - A - FD - C - F AC - C PROGRA YAHOO Companion Installs cpn YTSingleInstance dllO - Toolbar Easy-WebPrint - C -E D- c -AA D- AC BABA C - F Program Files Canon Easy-WebPrint Toolband dllO - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - C PROGRA YAHOO Companion Installs cpn yt dllO - Toolbar Adobe PDF - -D C - - FA - E EAAC - F Program Files Adobe Acrobat Acrobat AcroIEFavClient dllO - HKLM Run igfxhkcmd C WINDOWS system hkcmd exeO - HKLM Run SunJavaUpdateSched quot F Program Files Java jre bin jusched exe quot O - HKLM Run pdfFactory Pro Dispatcher v quot C WINDOWS System spool DRIVERS W X fppdis a exe quot source HKLMO - HKLM Run Email Protection F PROGRA QUICKH emlproxy exeO - HKLM Run Update Scheduler F PROGRA QUICKH UPSCHD EXE CHECKO -... Read more

A:Antivirus/antispyware cannot update , cannot acess antivirus sites

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERER,K

http://www.bleepingcomputer.com/forums/t/209817/antivirusantispyware-cannot-update-cannot-acess-antivirus-sites/
Relevancy 79.98%

I have a problem that Antispywares and antivirus programs installed on my system cannot update ... it shows nternet connection not available, whereas i can acess all sites except sites related to Antivirus or spywares ??
I am not able to rectify the problem.
I have tried Malware Bytes, Spybot, AVG Anti virus .... Spyware doctor I am not able to use since it needs update first (which is infact the problem itself)

I have hijack this log as well as Combofix log for your reference

Please help !!!!

A:Antivirus/antispyware cannot update , cannot acess antivirus sites

Hi and welcome, let's try to get an MBAM log...Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..***Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.***Open up command prompt, type in following commands: XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.regsvr32 mbamext.dllregsvr32 ssubtmr6.dll regsvr32 vbalsgrid6.ocxregsvr32 zlib.dll If you cannot use the Internet,you will need access to another computer that has a connection.From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program. If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.Manually Downloading Updates: Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

http://www.bleepingcomputer.com/forums/t/209432/antivirusantispyware-cannot-update-cannot-acess-antivirus-sites/
Relevancy 79.55%

Hello I hope someone would be kind enough to help me out with my problems Since yesterday i can t access most of the sites whether in firefox or IE it will say address not found but i can still access sites such as yahoo com or google com but it moves very slow and about minutes later the pc will hang btw currently i m using other pc I also experiencing extremely slow pc and i won t be able to update or run my spyboat or update my adaware But i managed to run my hijackthis and here s the logfile C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system Ati evxx exe C Program Files Lavasoft Ad-Aware aawservice exe C WINDOWS system spoolsv exe C Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exe C Program Files Bonjour mDNSResponder exe C WINDOWS system CTsvcCDA EXE C Program Files Java jre bin jqs exe C Program sites/antivirus won't the access Can't of update most Files Common Files LightScribe LSSrvc exe C Program Files Nero Nero Nero BackItUp NBService exe C WINDOWS Can't access most of the sites/antivirus won't update Explorer EXE C Program Files Realtek Diagnostics Utility Diag exe C Program Files iTunes iTunesHelper exe C Program Files Java jre bin jusched exe C Program Files ATI Technologies ATI ACE Core-Static MOM exe C WINDOWS system svuhost exe C Program Files DNA btdna exe C Program Files Skype Phone Skype exe C Program Files ATI Technologies ATI ACE Core-Static ccc exe C Program Files iPod bin iPodService exe C Program Files Yahoo Messenger ymsgr tray exe C Program Files Skype Plugin Manager skypePM exe C WINDOWS system notepad exe C WINDOWS system NOTEPAD EXE C Program Files Mozilla Firefox firefox exe C Program Files Trend Micro HijackThis HijackThis exe R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C PROGRA Yahoo Companion Installs cpn yt dll O - BHO amp Yahoo Toolbar Helper - D -C F - efb- B - ECA - C PROGRA Yahoo Companion Installs cpn yt dll O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO Spybot-S amp D IE Protection - - F - D - - D F - C Program Files Spybot - Search amp Destroy SDHelper dll O - BHO Java tm Plug-In SSV Helper - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jre lib deploy jqs ie jqs plugin dll O - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - C PROGRA Yahoo Companion Installs cpn yt dll O - HKLM Run Diag C Program Files Realtek Diagnostics Utility Diag exe hw O - HKLM Run HDAudDeck C Program Files VIA VIAudioi HDADeck HDeck exe O - HKLM Run StartCCC quot C Program Files ATI Technologies ATI ACE Core-Static CLIStart exe quot MSRun O - HKLM Run NeroFilterCheck C Program Files Common Files Nero Lib NeroCheck exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run iTunesHelper quot C Program Files iTunes iTunesHelper exe quot O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM Run Adobe Reader Speed Launcher quot C Program Files Adobe Reader Reader Reader sl exe quot O - HKLM Run Microsoft Windows Sound svuhost exe O - HKLM RunServices Microsoft Windows Sound svuhost exe O - HKCU Run Messenger Yahoo quot C Program Files Yahoo Messenger YahooMessenger exe quot -quiet O - HKCU Run LightScribe Control Panel C Program Files Common Files LightScribe LightScribeControlPanel exe -hidden O - HKCU Run AdobeUpdater C Program Files Common Files Adobe Updater AdobeUpdater exe O - HKCU Run BitTorrent DNA quot C Program Files DNA ... Read more

https://forums.techguy.org/threads/cant-access-most-of-the-sites-antivirus-wont-update.805559/
Relevancy 78.69%

I have an old computer (Compaq ) and have tried to plug my cable line to get back on the net.
Need to update an older version of Norton Anti virus, but I can't seem to get anywhere.
I checked and it is set to auto for internet.
Any suggestions?
 

https://forums.techguy.org/threads/internet-access-to-update-old-norton-antivirus.367966/
Relevancy 78.69%

Hi this is my first post on bleepingcomputersi cant update any antivirus and malwarebytesi hav formatted the whole hard drive several times but the problem doesnt solveafter removing the infection by malwarebytes my internet stops working after reinstalling the internet settings the infection site cant and update any access cant malwarebytes antivirus comes againhijack this logLogfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system cant access any antivirus site and cant update malwarebytes winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS System svchost exeC WINDOWS Explorer EXEC WINDOWS system spoolsv exeC Program Files McAfee MSK MskAgent exeC PROGRA McAfee MSC McLogCln exeC Program Files Common Files McAfee HackerWatch HWAPI exeC PROGRA McAfee MSC mclogsrv exeC PROGRA McAfee MSC mcupdmgr exec program files common files mcafee mna mcnasvc exeC PROGRA McAfee VIRUSS mcods exeC PROGRA McAfee MSC mcpromgr exec PROGRA COMMON mcafee mcproxy mcproxy exec PROGRA COMMON mcafee redirsvc redirsvc exeC PROGRA McAfee VIRUSS mcshield exeC PROGRA McAfee VIRUSS mcsysmon exeC PROGRA McAfee MSC mctskshd exeC PROGRA McAfee MSC mcusrmgr exeC Program Files McAfee MPF MPFSrv exeC Program Files McAfee MSK MskSrver exeC WINDOWS system svchost exeC PROGRA McAfee MPS mps exeC PROGRA McAfee MSC mcregist exec PROGRA mcafee com agent mcagent exeC Program Files McAfee MPS mpsevh exeC Program Files Mozilla Firefox firefox exeC Documents and Settings narain My Documents Downloads HijackThis exeR - HKCU Software Microsoft Internet Connection Wizard ShellNext http www opera com survey uninstall O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dllO - BHO scriptproxy - DB D A - - E -B D- F C - c program files mcafee virusscan scriptsn dllO - HKLM Run McLogLch exe C Program Files McAfee MSC McLogLch exeO - HKLM Run MskAgentexe C Program Files McAfee MSK MskAgent exeO - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exeO - Extra Tools menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exeO - HKLM System CCS Services Tcpip C -F B - D -B C- F A F E NameServer O - HKLM System CS Services Tcpip C -F B - D -B C- F A F E NameServer O - SharedTaskScheduler Browseui preloader - C -A BA- D -B B- A C E - C WINDOWS system browseui dllO - SharedTaskScheduler Component Categories cache daemon - C EF- B - d -BE - C - C WINDOWS system browseui dllO - Service McAfee E-mail Proxy Emproxy - McAfee Inc - C PROGRA COMMON McAfee EmProxy emproxy exeO - Service McAfee HackerWatch Service - McAfee Inc - C Program Files Common Files McAfee HackerWatch HWAPI exeO - Service McAfee Log Manager McLogManagerService - McAfee Inc - C PROGRA McAfee MSC mclogsrv exeO - Service McAfee Update Manager mcmispupdmgr - McAfee Inc - C PROGRA McAfee MSC mcupdmgr exeO - Service McAfee Network Agent McNASvc - McAfee Inc - c program files common files mcafee mna mcnasvc exeO - Service McAfee Scanner McODS - McAfee Inc - C PROGRA McAfee VIRUSS mcods exeO - Service McAfee Protection Manager mcpromgr - McAfee Inc - C PROGRA McAfee MSC mcpromgr exeO - Service McAfee Proxy Service McProxy - McAfee Inc - c PROGRA COMMON mcafee mcproxy mcproxy exeO - Service McAfee Redirector Service McRedirector - McAfee Inc - c PROGRA COMMON mcafee redirsvc redirsvc exeO - Service McAfee Real-time Scanner McShield - McAfee Inc - C PROGRA McAfee VIRUSS mcshield exeO - Service McAfee SystemGuards McSysmon - McAfee Inc - C PROGRA McAfee VIRUSS mcsysmon exeO - Service McAfee Task Scheduler mctskshd exe - McAfee Inc - C PROGRA McAfee MSC mctskshd exeO - Service McAfee User Manager mcusrmgr - McAfee Inc - C PROGRA McAfee MSC mcusrmgr exeO - Service McAfee Personal Firewall Service MpfService - McAfee Inc - C Program Files McAfee MPF MPFSrv exeO - Service McAfee Priv... Read more

A:cant access any antivirus site and cant update malwarebytes

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below and save it to your desktop:Download DDS and save it to your desktopLink1Link2Link3Please disable any anti-malware program that will block scripts from running before running DDS.Double-Click on dds.scr and a command window will appear. This is normal.Shortly after two logs will appear: DDS.txt Attach.txtA window will open instructing you save & post the logsSave the logs to a convenient place such as your desktopCopy the contents of both logs & post in your next replyScan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the entire contents of the report and paste it in a reply here.Note** you may get this warning it is ok, just ignore"Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?"information and logs:In your next post I need the following1.logs from DDS2.log from RKUnHooker3.let me know of any problems you may have hadGringo

http://www.bleepingcomputer.com/forums/t/347008/cant-access-any-antivirus-site-and-cant-update-malwarebytes/
Relevancy 78.69%

Hi I have been hit by torjan virus which doesnt allow me to access any antivirus site or microsoft site I have searched internet and followed std instructions mentioned however none of them seem to have worked Pasted below is log file of Combofix As mentioned in log Cannot Access update and sites. Antivirus Microsoft file I tried replacing infected qmgr dll However it says its infected again ------------------------------------------------------------------------- ComboFix - - - Mansi - FAT x Running from c documents and settings Mansi Desktop Combo-Fix exe WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED Other Deletions c winnt system qmgr dll is infected Files Created from - - to - - - - - - ----a-w- c winnt system comres dll - - - - -------- d-----w- C Combo-Fix - - - - -------- d-----w- C KillBox - - - - --sh--r- C exe - - Cannot Access Antivirus and Microsoft update sites. - - -------- d-----w- c documents and settings Mansi Application Data AdobeUM - - - - -------- d-----w- c documents and settings Mansi Local Settings Application Data Adobe - - - - -------- d-----w- c program files Common Files Adobe - - - - -------- d-----w- c documents and settings Mansi Local Settings Application Data Identities Find M Report - - - - ---h--w- c program files folder htt - - - - --sh--r- c winnt system ffywb dll Reg Loading Points Note empty entries amp legit default entries are not shown REGEDIT HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Run quot SoundMan quot quot SOUNDMAN EXE quot - c winnt soundman exe - - c documents and settings All Users Start Menu Programs Startup WinZip Quick Pick lnk - c program files WinZip WZQKPICK EXE - - bysvnh Update Support c winnt system svchost exe x dixqcn Shell Time c winnt system svchost exe x S RMSPPPOE WAN Miniport PPP over Ethernet Protocol c winnt system DRIVERS RMSPPPOE SYS - - HKEY LOCAL MACHINE SOFTWARE Microsoft Windows NT CurrentVersion Svchost - NetSvcs bysvnh dixqcn ------- Supplementary Scan ------- LSP SystemRoot system msafd dll DPF Microsoft XML Parser for Java - file c winnt Java classes xmldso cab catchme W K XP Vista - rootkit stealth malware detector by Gmer http www gmer net Rootkit scan - - Windows Service Pack FAT NTAPI scanning hidden processes scanning hidden autostart entries scanning hidden files scan completed successfully hidden files HKEY LOCAL MACHINE System ControlSet Services bysvnh quot ServiceDll quot quot c winnt system ffywb dll quot -- HKEY LOCAL MACHINE System ControlSet Services dixqcn quot ServiceDll quot quot c winnt system ffywb dll quot --------------------- DLLs Loaded Under Running Processes --------------------- - - - - - - - gt 'winlogon exe' c winnt system wzcdlg dll c winnt system WZCSAPI DLL - - - - - - - gt 'explorer exe' c winnt AppPatch AcLayers DLL c program files Common Files Ahead Lib NeroSearchBar dll c program files Common Files Ahead Lib MFC U DLL c program files Common Files Ahead Lib BCGCBPRO u dll c winnt system ODBC dll c winnt system MSI DLL Completion time - - - machine was rebooted ComboFix-quarantined-files txt - - ComboFix txt - - ComboFix txt - - ComboFix txt - - ComboFix txt - - Pre-Run bytes free Post-Run bytes free ------------------------------------------------------------------------- I am also pasting Hijackthis log file ------------------------------------------------------------------------- Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINNT System smss exe C WINNT system winlogon exe C WINNT system services exe C WINNT system lsass exe C WINNT system svchost exe C WINNT system spoolsv exe C WINNT system svchost exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C WINNT system regsvc exe C WINNT system MSTask exe C Program Files WinZip WZQKPICK EXE C WINNT explorer exe C WINNT system notepad exe C Program Files Internet Explorer IEXPLORE EXE C WINNT system ctfmon exe C Prog... Read more

http://www.techsupportforum.com/forums/f284/cannot-access-antivirus-and-microsoft-update-sites-417154.html
Relevancy 78.69%

I recently installed AVG on my new computer, and i just noticed it didn't update its virus database. At first i thought it was only AVG's site that is down. Then i checked it on their website and found out AVG and other antivirus sites can't be accessed.

I've read many posts and searched many forums and didn't find any answer / solution.

Need help. thanks in advance

A:Help [Cant access Antivirus Sites and update database]

Hello and welcome to Bleeping Computer.Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.Lets take a look with MalwarebytesPlease download Malwarebytes' Anti-Malware from here:MalwarebytesPlease rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exeMBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Double Click zztoy.exe to install the application.* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.* Once the program has loaded, select "Perform Full Scan", then click Scan.* The scan may take some time to finish,so please be patient.* When the scan is complete, click OK, then Show Results to view the results.* Make sure that everything is checked, and click Remove Selected.* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.If Malwarebytes won't install or runSome types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

http://www.bleepingcomputer.com/forums/t/246794/help-cant-access-antivirus-sites-and-update-database/
Relevancy 77.83%

how do i get it off my computer the malwarebytes anti-malware didnt work XP Antivirus XP Antivirus and XPAntiVirus are rogue antivirus programs that when run display false results as a tactic to scare you into purchasing the software Older versions of XP Antivirus would create entries in your Windows Registry that impersonate infections on your machine In reality though these registry entries were harmless and had absolutely no effect on your computer Instead these entries were set so that XP AntiVirus can find them when scanning your computer and report them as infections The newer of versions of the program such as XP Antivirus and XP Antivirus instead just display false results when scanning your computer that state infections were found In order to remove these fake infections though you would 2008, a run, XP antivirus display t... that, rogue XPAntiVirus are when and Antivirus Antivirus 2009, programs XP false results as first need to purchase the software as the trial does not allow you to remove them While running XP Antivirus will also display fake alerts stating XP Antivirus 2008, XP Antivirus 2009, and XPAntiVirus are rogue antivirus programs that, when run, display false results as a t... that you are infected or under attack from some type of threat These alerts are fake and can be ignored If you do click on the alert though it will prompt you to purchase the software Examples of text contained in these alerts can be found below Privacy Violation alert XP antivirus detected Privacy Violation Some program is secretly sending your private data to untrusted internet host Click here to block this activity by removing threats Recommended or System files modification alert Some critical system files of your computer were modified by malicious program It may cause system instability and data loss Click here to block unathorised lt sic gt modification by removing threats Recommended As you can see these programs are fraudware because they make changes to your computer and then state these changes are infections as a scare tactic to have you purchase the software It goes without saying that under no circumstances should you buy it The older program XPAntivirus does come with a removal option in the computer s Add or Remove Programs list but when you attempt to uninstall it all that happens is the entry is removed from the list and program s process is terminated Next time you reboot XP AntiVirus will start up again The newer versions of the program do not contain an entry in the Add or Remove Programs list at all

A:XP Antivirus 2008, XP Antivirus 2009, and XPAntiVirus are rogue antivirus programs that, when run, display false results as a t...

There are indeed a lot of those rogues out there, with the one and only scope of scaring you into buying their product.Unfortunately they get harder and harder to remove.For a list of removal guides for the latest rogues, see hereI am moving this topic to a more appropriate forum

http://www.bleepingcomputer.com/forums/t/303294/xp-antivirus-2008-xp-antivirus-2009-and-xpantivirus-are-rogue-antivirus-programs-that-when-run-display-false-results-as-a-tactic-to-scare-you-into/
Relevancy 77.83%

I have an acer netbook winxp No cd drive Cannot access acer recov and avira av cannot be started or updated Says scheduler is not loaded Ran Malwarebytes and avira and picked off numerous bugs at various times inc keyloggers Today all ran clean but still cannot recover or update Also ran superantispyware Iobit and antivirus start/update access e-revovery Cannot acer or ccleaner all are clean now Trying to avoid reinstall if possible as I don't have an external cd drive and really don't wan't to purchase one but I am leery of the keyloggers that were found My netbook is on a home network and I worry about other systems on the network too It began with my system losing its internet connection for a tick and then reporting that windows recovered from problem It shut down same msg then restart cycle Started in safe and ran about scans since My system freezes in regular mode--or flashes a blue screen w writing and then cycles into a reboot Now in regular mode system usually freezes Any help is appreciated I

http://www.techsupportforum.com/forums/f284/cannot-access-acer-e-revovery-or-start-update-antivirus-401631.html
Relevancy 76.97%

hello- for some strange reason i think my or windows to perform access not antivirus update, log norton able Hijackthis computer has been infested again i was just using my computer as i usually do but for some reason it was noticeably slower and when i went to norton antivirus to try to scan the computer an error message says symantec could not access the scane engine and to make sure that it is properly installed incidentally earlier in the day when i tried to run windows update it is able to get to the screen for downloading but then after trying to install the components an error message comes up about not being able to do so i dont know whether these two things are related or completely separate but here is my hijack log any help is greatly appreciated thanks very much in advance cheers k Logfile of HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system Ati evxx exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C WINDOWS Explorer EXE C Program Files Common Files Acronis Schedule schedul exe C Program Files Cisco Systems VPN Client cvpnd exe C Program Files Symantec AntiVirus DefWatch exe c Program Files Executive Software Diskeeper DkService exe C not able to access norton antivirus or perform windows update, Hijackthis log Program Files ewido anti-malware ewidoctrl exe C Program Files Spyware Doctor sdhelp exe C WINDOWS system svchost exe C PROGRA SYMANT VPTray exe C Program Files Adobe Acrobat Distillr Acrotray exe C Program Files Tools - Disk True Image TrueImageMonitor exe C Program Files Common Files Acronis Schedule not able to access norton antivirus or perform windows update, Hijackthis log schedhlp exe C Program Files ATI Technologies ATI Control Panel atiptaxx exe C Program Files Java jre bin jusched exe C Program Files AirXpert Tri-Mode Dualband G AirPro exe C Program Files M PSNLite PsnLite exe C PROGRA M PSNLite PSNGive exe C Program Files Spyware Doctor swdoctor exe C Program Files Mozilla Firefox firefox exe C anti-viral anti-trojan HJT HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http mlb mlb com NASApp mlb mlb subscriptions mlbtv jsp O - BHO PCTools Site Guard - C B A - DB - A -A CB-D BBFEB - not able to access norton antivirus or perform windows update, Hijackthis log C PROGRA Spyware Doctor tools iesdsg dll O - BHO PCTools Browser Monitor - B A D D- - C -A - DF C AC - C PROGRA Spyware Doctor tools iesdpb dll O - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run vptray C PROGRA SYMANT VPTray exe O - HKLM Run NeroFilterCheck C WINDOWS system NeroCheck exe O - HKLM Run DiskeeperSystray quot c Program Files Executive Software Diskeeper DkIcon exe quot O - HKLM Run Acrobat Assistant quot C Program Files Adobe Acrobat Distillr Acrotray exe quot O - HKLM Run Acronis True Image Monitor quot C Program Files Tools - Disk True Image TrueImageMonitor exe quot O - HKLM Run Acronis Scheduler Service quot C Program Files Common Files Acronis Schedule schedhlp exe quot O - HKLM Run ATIModeChange Ati mdxx exe O - HKLM Run ATIPTA C Program Files ATI Technologies ATI Control Panel atiptaxx exe O - HKLM Run SunJavaUpdateSched C Program Files Java jre bin jusched exe O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run DAEMON Tools quot C Program Files DAEMON Tools daemon exe quot -lang O - HKCU Run Spyware Doctor quot C Program Files Spyware Doctor swdoctor exe quot Q O - Startup palmOne Registration lnk C Program Files palmOne register exe O - Global Startup Adobe Acrobat Speed Launcher lnk O - Global Startup Adobe Gamma Loader lnk C Program Files Common Files Adobe Calibration Adobe Gamma Loader exe O - Global Startup AirXpert Configuration Utility lnk O - Global Startup Cisco Syst... Read more

A:not able to access norton antivirus or perform windows update, Hijackthis log

https://forums.techguy.org/threads/not-able-to-access-norton-antivirus-or-perform-windows-update-hijackthis-log.479011/
Relevancy 76.97%

Hi,

I am new to this forum and I truly appreciate the knowledge that the members shared in the forum.
For almost 3 days I realized I could not perform live update for my anti virus software and also when I tried to access the website of any anti virus website, i.e. symantec.com, avg.com, avira.com. the internet will prompt me saying "failed to connect".
I tried to run spyboot, it would not run, because it can't access the updated files online.
Please help me....

A:Unable to access any antivirus website or performing live update

Are you able to burn a disk or download to a thumb drive from another computer?If yes, try running mbam:------------------------Please download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.---------------------------------If mbam won't installSome types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

http://www.bleepingcomputer.com/forums/t/190125/unable-to-access-any-antivirus-website-or-performing-live-update/
Relevancy 76.11%

I am in a very strange situation. I suppose my computer was infected with a sort of worm or virus which I probably managed to eliminate with a couple of suggestions from this cool site. But I guess the consequence of the removed infection still remain. I have an always online ADSL connection and all my other internet services work just fine. Emails work, all other sites are normally accessable. The problem is just with these three sites: Symantec.com, Mcafee.com and Sophos.com. Explorer demands password for these sites. I have installed each program seperatly: Norton AntiVirus, Mcafee VirusScan, Sophos and AVG, but none of them are able to get the updated virus list with the live update. The error states that probably internet connection is not established, although I am online the whole time. Does anyone have a clue what's going on? Please help me..

Matjaz
 

https://forums.techguy.org/threads/antivirus-progs-dont-update-cannot-access-sites-symantec-sophos-mcafee.222376/
Relevancy 72.67%

I've been having issues with pop-ups on Firefox the type I'm talking about either just open a new tab in Firefox and resize my window to be huge or start with a quot windows To Various Popups Related Antivirus quot caution window saying my comptuer may be quot infected quot and warning that i should clean with System Doctor software I always have clicked the cancel or close button but the popups keep coming I've done a search on my computer and I don't have it installed in the quot add remove program quot section of the control panel and I don't have it listed under Program Files Also I looked for all the processes it runs as well as registry entries and have come up empty handed have scanned with spybot and Ad-Aware and neither have found what the problem is To all appearances I don't have the virus spyware installed however I get at least or pop-ups a day from them I just now got a popup for this win antivirus pro http www winantiviruspro com pages newco r fix homepage Have also run Hijackthis here is the log Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Unable to get Internet Explorer version Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS System svchost exeC Program Files Common Files Symantec Shared ccSetMgr exeC WINDOWS system spoolsv exeC Program Files Lavasoft Ad-Aware aawservice exeC Program Files Common Files Various Popups Related To Antivirus Apple Mobile Device Support bin AppleMobileDeviceService exeC WINDOWS system cisvc exeC Program Files Symantec AntiVirus DefWatch exeC WINDOWS system DWRCS EXEC Various Popups Related To Antivirus Program Files Common Files Microsoft Shared VS DEBUG mdm exeC Program Files Symantec AntiVirus SavRoam exeC WINDOWS System svchost exeC Program Files Symantec AntiVirus Rtvscan exeC WINDOWS Explorer EXEC WINDOWS system DWRCST exeC WINDOWS system hkcmd exeC WINDOWS system igfxpers exeC Program Files Analog Devices Core smax pnp exeC Program Files Common Files Symantec Shared ccApp exeC PROGRA SYMANT VPTray exeC Program Files Mail Attender Desktop MADesk exeC Program Files CyberLink PowerDVD DVDLauncher exeC WINDOWS system dla tfswctrl exeC Program Files Google Google Talk googletalk exeC Program Files QuickTime QTTask exeC Program Files iTunes iTunesHelper exeC WINDOWS system ctfmon exeC Program Files Logitech SetPoint SetPoint exeC Program Files Common Files Logitech khalshared KHALMNPR EXEC Program Files iPod bin iPodService exeC WINDOWS system cidaemon exeC PROGRA MOZILL FIREFOX EXEC WINDOWS system wuauclt exeC WINDOWS system wuauclt exeC HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Start Page http securityresponse symantec com avcenter fix homepage R - HKLM Software Microsoft Internet Explorer Main Start Page www msn comO - Toolbar no name - BF - F - - - FE E AA - no file O - HKLM Run IgfxTray C WINDOWS system igfxtray exeO - HKLM Run HotKeysCmds C WINDOWS system hkcmd exeO - HKLM Run Persistence C WINDOWS system igfxpers exeO - HKLM Run SoundMAXPnP C Program Files Analog Devices Core smax pnp exeO - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run vptray C PROGRA SYMANT VPTray exeO - HKLM Run MADesk quot C Program Files Mail Attender Desktop MADesk quot O - HKLM Run Client Access Service quot C Program Files IBM Client Access cwbsvstr exe quot O - HKLM Run Client Access Help Update quot C Program Files IBM Client Access cwbinhlp exe quot O - HKLM Run Client Access Check Version quot C Program Files IBM Client Access cwbckver exe quot LOGINO - HKLM Run Client Access Express Welcome quot C Program Files IBM Client Access cwbwlwiz exe quot O - HKLM Run Client Access PC Sound quot C Program Files IBM Client Access Emulator pcssnd exe quot O - HKLM Run DVDLauncher quot C Program Files CyberLink PowerDVD DVDLauncher exe quot O - HKLM Run dla C WINDO... Read more

A:Various Popups Related To Antivirus

Hello raydetwiler, I am SifuMike and I will be helping you. Sorry for the long delay, we are really swamped with logs right now.Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update. Updating Java: Download the latest version of Java Runtime Environment (JRE) 6u2. Scroll down to where it says "Java Runtime Environment (JRE) 6u2". Click the "Download" button to the right. Check the box that says: "Accept License Agreement". The page will refresh. Click on the link to download Windows Offline Installation, Multi-language jre-6-windows-i586.exe and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Examples of older versions in Add or Remove Programs:
Java 2 Runtime Environment, SE v1.4.2
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 6 Check any item with Java Runtime Environment (JRE or J2SE) in the name. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.******************** Please download VundoFix.exe to your desktop.Double-click VundoFix.exe to run it. Click the Scan for Vundo button. Once it's done scanning, click the Remove Vundo button. You will receive a prompt asking if you want to remove the files, click YES Once you click yes, your desktop will go blank as it starts removing Vundo. When completed, it will prompt that it will shutdown your computer, click OK. Turn your computer back on. Please post the contents of C:\vundofix.txt.********************NOTE: If you have downloaded ComboFix previously please delete that version and download it again! 1. Download this file - combofix.exe to your Desktop. Note: It is important that it is saved directly to your desktop 2. Double click combofix.exe & follow the prompts. 3. When finished, it shall produce a log for you. Post the ComboFix log and a fresh Hijackthis log in your next reply. Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to. Note: Do not mouseclick combofix's window while it's running. That may cause it to stall If you have Norton Antivirus installed then disable script blocking so it will not interfere with the fix. To disable Norton Script blocking Service: * Disable the Script Blocking Service: To open Services, click Start, point to Settings, and then click Control Panel. Double-click Administrative Tools, and then double-click Services. Find ScriptBlocking services, Right-click the service, and then click and then click Properties. On the General tab, under Startup, click Disabled. Under Service Status, click Stop button. Click Apply button. * Disable the Script Blocking In Norton Settings: Start Norton Antivirus. Click Options. If a menu appears when you click Options, then click Norton Antivirus. The Norton Antivirus Options dialog box appears. Click Script Blocking. Uncheck Enable Script Blocking (recommended). Click OK You can reenable it afterwards when everything is clean again.

http://www.bleepingcomputer.com/forums/t/102477/various-popups-related-to-antivirus/
Relevancy 71.81%

I read-ed access I related websites Amazon.com cant this thread and saw some helpful suggestion but it was way I cant access Amazon.com related websites ago about http forums techguy org virus-other-malware-removal -cant-access-amazon-com-ebay html So i did as suggested My hosts files Copyright I cant access Amazon.com related websites c - Microsoft Corp This is I cant access Amazon.com related websites a sample HOSTS file used by Microsoft TCP IP for Windows This file contains the mappings of IP addresses to host names Each entry should be kept on an individual line The IP address should be placed in the first column followed by the corresponding host name The IP address and the host name should be separated by at least one space Additionally comments such as these may be inserted on individual lines or following the machine name denoted by a symbol For example rhino acme com source server x acme com x client host localhost www guard com guard com i com www k com k com www hq com hq com com www com com www scan com scan com www gratisproben com gratisproben com www namen com namen com cs com www cs com sexlinks com www sexlinks com sek com www sek com www - -search com - -search com haustiereundmehr com www haustiereundmehr com simsen com www simsen com topsearch com www topsearch com sms co uk www sms co uk sms com www sms com com www com www crew info crew info www -crew to -crew to net www net freesms de www freesms de ns com www ns com com -plus com searchonline com www searchonline com www searchassistant com searchassistant com solutions com www solutions com soft info www soft info com www com www -domains-registrations com -domains-registrations com www sexparty com sexparty com www sms de sms de www stantivirus com stantivirus com www stpagehere com stpagehere com www stsearchportal com stsearchportal com net ooo com www ooo com -download com www -download com www search-destroy com search-destroy com www -search-destroy com -search-destroy com --access com www --access com www search com search com x p com - -search com www - -search com www soft info soft info - pharmacy info www - pharmacy info - searching-and-more com www - searching-and-more com www teen com teen com ndpower com www search com search com www search org search org www squared com squared com www - -search com - -search com www -gratis-sms com -gratis-sms com www org org soft info www site com site com com - com www bay it bay it www xclipsonline com xclipsonline com www xcurves com xcurves com www xfestival com xfestival com x-festival com www x-festival com x-galls com www x-galls com www xmiracle com xmiracle com www xmoviesblog com xmoviesblog com dns com www dns com www com com - -search com www - -search com www corn net corn net www ebay it ebay it klm com www mpg com mpg com www - -search com - -search com www cn cn cn cn www starsblog com starsblog com www zgmu o kt d yq com zgmu o kt d yq com www vornamen de vornamen de www net net www loadz com loadz com www sek com sek com www -music com -music com www com com www com com tz com www search com search com www top com top com www com com gw ry i x qbrkwhxhw com www -music com -music com net org www sms ch sms ch www vcd com vcd com www ad com ad com www -music com -music com www com com www searchbox com searchbox com mmporn com a bestmanage org aaabesthomepage com www aaabesthomepage com aaasexypics com www aaawebfinder com aaawebfinder com aantivir de www aantivir de aaqadarsztriv com www aaqadarsztriv com www aaqada-rsztriv com aaqada-rsztriv com aaqadaueorn com www aaqadaueorn com aaqada-ueorn com www aaqada-ueorn com www aaqada-ygco com aaqada-ygco com aaqada-ymct com www aaqada-ymct com aaszxy ru www aaszxy ru aav com www aav com aavc com aavira de www aavira de www abccodec com abccodec com abcdperformance com www abcdperformance com abc-find info www abc-find info abcsearch com www abcsearch com www abcways com abcways com abetterinternet com www abetterinternet com abnetsoft inf... Read more

A:I cant access Amazon.com related websites

HIJACKTHIS LOG

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:38:10 AM, on 3/2/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Program Files\Google\Google Pinyin 2\GooglePinyinDaemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Google\Google Pinyin 2\GooglePinyinService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\NLSSRV32.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O1 - Hosts: 66.98.148.65 auto.search.msn.com
O1 - Hosts: 66.98.148.65 auto.search.msn.es
O1 - Hosts: 64.186.152.140 embedded.garena.com
O1 - Hosts: 64.186.152.140 embedded.garenanow.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKLM\..\Run: [Google Pinyin 2 Autoupdater] "C:\Program Files\Google\Google Pinyin 2\GooglePinyinDaemon.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Fi... Read more

https://forums.techguy.org/threads/i-cant-access-amazon-com-related-websites.983585/
Relevancy 71.81%

Hi I think I might have a version of the Antivirus XP malware which i know is fairly common I didn't make the mistake of accepting the installation however I have since had problems which started with pop-ups asking me to confirm installation of the software chaging background to a warnining about my computer containing spywareI ran Spybot and Ad-Aware which didn't seem to pick up Xp2008-related I Problem Antivirus Think much and rebooted Now when I gain access to my user profile Antivirus Xp2008-related Problem I Think I can't click on anything although the cursor moves and nothing happens with keyboard presses either I have got the computer into safe mode and tried to run Spybot again but still not picking anything up I downloaded SuperAntiSpyware but when I try to install I get a quot the system administrator has set policies to prevent this installation quot message This is also true if I try to install the latest version of Ad-Aware I also noticed that I cannot gain any access to the My Documents folder of the profile which was infected I have since manged to reclaim access but I don't really know where to go from here Any advice would be much appreciated as I am writing a thesis at the moment and really need to have things back to normal I have run Hijack This and pasted below is the associated file I know I am meant to do this in 'normal mode' but I can't as I can't click on anything so I have run it in safe mode Thanks for any help Logfile of Trend Micro HijackThis v Scan saved at on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Safe modeRunning processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS Explorer EXEC WINDOWS system ctfmon exeC Program Files Spybot - Search amp Destroy SpybotSD exeC Program Files Trend Micro HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Default Page URL http www euro dell com countries uk enu gen default htmR - HKCU Software Microsoft Internet Explorer Main Start Page http www euro dell com countries uk enu gen default htmR - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http www euro dell com countries uk enu gen default htmR - HKCU Software Microsoft Internet Explorer Main First Home Page http www euro dell com countries uk enu gen default htmR - HKCU Software Microsoft Internet Connection Wizard ShellNext http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Window Title Tiscali O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat ActiveX AcroIEHelper dllO - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - C Program Files AVG AVG avgssie dll file missing O - BHO Spybot-S amp D IE Protection - - F - D - - D F - C PROGRA SPYBOT SDHelper dllO - BHO DriveLetterAccess - CA D E- - CF- E - - C WINDOWS system dla tfswshx dllO - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dllO - BHO no name - E D - A- EC-A -BA D E E - no file O - BHO NAV Helper - A F D D-E - D -B A - BB FDD - C Program Files Norton AntiVirus NavShExt dllO - Toolbar Norton AntiVirus - C E A- F - E-B E- B - C Program Files Norton AntiVirus NavShExt dllO - Toolbar AOL Toolbar - D A-C B- -B B-B B E D C - C Program Files AOL Toolbar toolbar dllO - HKLM Run ATIPTA C Program Files ATI Technologies ATI Control Panel atiptaxx exeO - HKLM Run CTSysVol C Program Files Creative SBAudigy Surround Mixer CTSysVol exeO - HKLM Run CTDVDDet C Program Files Creative SBAudigy DVDAudio CTDVDDet EXEO - HKLM Run CTHelper CT... Read more

A:Antivirus Xp2008-related Problem I Think

Hi philipsaxon,Unfortunately I can't tell much from that restricted log.Open Hijackthis, take another scan and place a checkmark next to these entries. O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/199a88fc681c50...ip/RdxIE601.cab Close all open Windows except Hijackthis and click on "fix Checked".Reboot the Computer.Please download ComboFix from Here or Here to your Desktop.**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**Please, never rename Combofix unless instructed.Close any open browsers.Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.Close any open browsers.WARNING: Combofix will disconnect your machine from the Internet as soon as it startsPlease do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.If there is no internet connection after running Combofix, then restart your computer to restore back your connection.Double click on combofix.exe & follow the prompts.When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review. (Normal Mode if possible)**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**Open Hijackthis,Click Config | Misc Tools | Open Unistall Manager.A list of the entries in Add/remove programs will appear.Click on Save List...The list will be saved as 'Uninstall_list.txt'Copy & Paste the contents in your next reply. Joe.

http://www.bleepingcomputer.com/forums/t/169789/antivirus-xp2008-related-problem-i-think/
Relevancy 71.81%

Hi Folks I got XP antivirus on my Dell laptop running XP pro After reading that it was the problem I uninstalled it Right after uninstalling it I got this blacked out quot vertical strip in the middle of my sceen I assumed this was because of not properly removing xp antivirus I then updated my antivirus from symantec to S-endpoint Ran a complete scan and the stripe is now white I did some - issue Display related? antivirus XP more reading on the internet and then uninstalled s-endpoint installed Malwarbytes ans SDfix I ran MB restarted in safe mode and ran Sdfix They found and deleted Display issue - XP antivirus related? many bugs In the process the strip would change to verticle color strips and noise STill had the strip when evrything was done I reinstalled S-endpoint and ran a full scan It found more bugs and deleted I also tried to update my display driver and roll back I recived a No better driver exists and nothing to roll back to I am starting to think my display is bad Any suggestions Thanks JW

A:Display issue - XP antivirus related?

I'd rule out malware before thinking the display is bad (although it is a possibility)

I'll move this over to the Am I Infected forum where you can get some expert assistance....

http://www.bleepingcomputer.com/forums/t/173821/display-issue-xp-antivirus-related/
Relevancy 71.81%

Hi all My desktop PC has had surge in the BSODs in the last few months Earlier it used to BSOD whenever dust buildup increased But to BSODs related Random likely antivirus the BSODs used to disappear after cleaning the PC for a few months till the dust build up reached certain level and they used to reappear and the same cycle repeated But since the last few months BSODs don't disappear even after cleaning A few weeks back I ran driver verifier and got to know that a driver related to AVG was causing BSOD So I removed AVG and installed Avast But the BSODs came back again So I uninstalled avast and ran the computer for a few weeks without any antivirus The BSOD frequency had decreased and it used to appear once or twice a week as opposed to twice or thrice a day when antivirus was installed But again the computer was really dirty during all those weeks I ran without any Random BSODs likely related to antivirus AV A few days back I updated all the drivers cleaned the PC and installed Avira free AV and the BSODs are back in full swing again One more thing I would like to highlight is that the BSODs sometimes appear if I close multiple chrome browser tabs both when closing the browser window and when clicking on 'Close other tabs' Please help me in pointing out the real culprit and let me know if any more info is needed TIA

A:Random BSODs likely related to antivirus

The zip file is improper. It extracts nothing, but showing errors.

Zip it again and then upload it.

http://www.sevenforums.com/bsod-help-support/314822-random-bsods-likely-related-antivirus.html
Relevancy 71.81%

This computer was infected with the quot antivirus net quot virus some time ago Malwarebytes removed it but I m still having issues with search engine redirect and browser pop-ups opening in tabs Thank you for any help DDS Ver - - - NTFSx redirect, related to .net Antivirus Google Run by Marcus at Google redirect, related to Antivirus .net on Wed Internet Explorer BrowserJavaVersion Microsoft Windows Vista Ultimate GMT - Running Processes C Windows system wininit exe C Windows system lsm exe C Windows system svchost exe -k DcomLaunch C Windows system svchost exe -k rpcss C Windows System svchost exe -k LocalServiceNetworkRestricted C Windows System svchost exe -k LocalSystemNetworkRestricted C Windows system svchost exe -k netsvcs C Windows system SLsvc exe C Windows system svchost exe -k LocalService C Program Files WTouch WTouchService exe C Google redirect, related to Antivirus .net Windows system svchost exe -k NetworkService C Program Files WTouch WTouchUser exe C Windows system Dwm exe C Windows Explorer EXE C Windows System spoolsv exe C Windows system taskeng exe C Windows system svchost exe -k LocalServiceNoNetwork C Program Files Hewlett-Packard HP Quick Launch Buttons QLBCTRL exe C Program Files Synaptics SynTP SynTPStart exe C Program Files Adobe Acrobat Acrobat acrotray exe C Program Files AVG AVG avgtray exe C Program Files Java jre bin jusched exe C Program Files HP HP Software Update hpwuSchd exe C Program Files iTunes iTunesHelper exe C Windows ehome ehtray exe C Program Files Synaptics SynTP SynTPEnh exe C Program Files HP Digital Imaging bin hpqtra exe C Windows ehome ehmsas exe C Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exe C PROGRA AVG AVG avgwdsvc exe C Program Files Bonjour mDNSResponder exe C Windows system svchost exe -k hpdevmgmt C Program Files Common Files LightScribe LSSrvc exe C Windows System svchost exe -k HPZ C Windows System svchost exe -k HPZ C Windows system svchost exe -k NetworkServiceNetworkRestricted C Windows system svchost exe -k imgsvc C PROGRA AVG AVG avgrsx exe C PROGRA AVG AVG avgnsx exe C Windows system Pen Tablet exe C Windows system DRIVERS xaudio exe C PROGRA AVG AVG avgemc exe C Program Files Hewlett-Packard Shared hpqwmiex exe C Program Files AVG AVG avgcsrvx exe C Windows system WTablet Pen TabletUser exe C Windows system Pen Tablet exe C Program Files Common Files Macrovision Shared FLEXnet Publisher FNPLicensingService exe C Windows system taskeng exe C Program Files iPod bin iPodService exe C Windows system wbem wmiprvse exe C Program Files HP Digital Imaging bin hpqSTE exe C Windows system wbem unsecapp exe C Program Files Windows Media Player wmpnscfg exe C Program Files Windows Media Player wmpnetwk exe C Program Files Mozilla Firefox firefox exe C Program Files Java jre bin jucheck exe C Windows servicing TrustedInstaller exe C Windows explorer exe C Users Marcus Desktop dds scr C Windows system wbem wmiprvse exe Pseudo HJT Report uInternet Settings ProxyOverride lt local gt local uURLSearchHooks AVG Security Toolbar BHO a bc a - f - -aa - d c - c program files avg avg toolbar IEToolbar dll mURLSearchHooks AVG Security Toolbar BHO a bc a - f - -aa - d c - c program files avg avg toolbar IEToolbar dll BHO HP Print Clips f -dc - -a c- f d c - c program files hp smart web printing hpswp framework dll BHO Adobe PDF Reader Link Helper e f-c d - d -b d- b d be b - c program files common files adobe acrobat activex AcroIEHelper dll BHO AVG Safe Search ca f - f e- b -a e- e e c c - c program files avg avg avgssie dll BHO Java Plug-In SSV Helper bb-d f - c-b eb-d daf d d - c program files java jre bin ssv dll BHO AVG Security Toolbar BHO a bc a - f - -aa - d c - c program files avg avg toolbar IEToolbar dll BHO Adobe PDF Conversion Toolbar Helper ae cd -e - f- - ee - c program files adobe acrobat acrobat AcroIEFavClient dll BHO Java Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll TB Adobe PDF -d c - - ... Read more

A:Google redirect, related to Antivirus .net

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below and save it to your desktop:
Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

Double-Click on dds.scr and a command window will appear. This is normal.Shortly after two logs will appear:
DDS.txt Attach.txtA window will open instructing you save & post the logsSave the logs to a convenient place such as your desktopCopy the contents of both logs & post in your next replyScan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the entire contents of the report and paste it in a reply here.Note** you may get this warning it is ok, just ignore"Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?""just click on Cancel, then Accept".information and logs:In your next post I need the following

.logs from DDSlog from RKUnHookerlet me know of any problems you may have hadGringo

http://www.bleepingcomputer.com/forums/t/386743/google-redirect-related-to-antivirus-net/
Relevancy 71.81%

My computer got attacked by the Antivirus net virus tonight I got into the task manager found the process that didn t belong and shut it down Fixed my proxy settings to get the internet working again After a google search confirmed what I knew to be a virus I downloaded Malwarebytes Anti-Malware and ran the crash related antivirus.net Malwarebytes/ scan It detected the program and I had it remove it At that point it told me I needed to restart to complete the removal It shut down slowly but properly but when it came back I never got any Windows startup screens it gets through the ide drive scan then I get a black screen with just the LCD backlight on I hit F Malwarebytes/ antivirus.net related crash on the next restart and got to the safe mode screen but safe mode and last Malwarebytes/ antivirus.net related crash known good configuration both just return the same black screen Don t have any logs I can post due to the impromptu lack Malwarebytes/ antivirus.net related crash of being able to get windows to start Any advice on how to get this up and running again If it helps its an ASUS motherboard Intel processor WD hard drive running Windows XP with Avast AdAware Spybot as my antivirus security setup The system and software are almost years old last Windows reinstall maybe years ago when I put the new motherboard in Ran like a champ until tonight If not possible to recover the entire system I would as a minimum like to attempt data recovery it is a GB drive last backed up - months ago so I d lose a fair amount of data from the past few months

A:Malwarebytes/ antivirus.net related crash

Hello, and welcome to BleepingComputer!Try this please. You will need a USB drive.Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Remove the USB & CD and insert it in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDGently tap F12 and choose to boot from the CDFollow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Press Tool at the topChoose Open TerminalType the following and press enter:

dd if=/dev/sda of=mbr.bin bs=512 count=1

Press EnterAfter it has finished a file will be located on your USB drive named mbr.binRemove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.This will allow me to have a look at the MasterBootRecord of your drive and see if it is infected.

http://www.bleepingcomputer.com/forums/t/377230/malwarebytes-antivirusnet-related-crash/
Relevancy 71.81%

There are several problems going on but lately the one that's bothering me the most is the amount of pop-ups I'm getting Sometimes it's the WinAntiVirusPRO ad and half the time it's quot Error Detected quot pop-up then right after popup another window of some online scan or sometimes windows saying quot Your protection is not high enough quot or quot Your computer may be affected quot or quot Do an online related problems Antivirus program and IE Pop-ups scan right now quot Since they all look suspicious I did not click on any of them On the side I have problems with this Antivirus program related Pop-ups and IE problems quot Windows Installer quot thing then telling me to insert my microsoft office CD usually it comes twice It's been happening for the past year or so and when I use microsoft office programs it's perfectly fine Until about weeks ago even my microsoft office programs begin to pop-up Antivirus program related Pop-ups and IE problems te same thing If anyone know what's going on it'd be great to know The other big problem is the amount of hidden things IE opens even if i'm Antivirus program related Pop-ups and IE problems only browsing or sites the RAM used from before doesn't seem to go away even when I close the tabs It begin to take a lot of RAM and when it finally hits a certain margin that too much RAM is being used new tabs or windows won't open Even if it does the quot File Edit View quot toolbar will disappear and right click menu is disabled The only way to continue properly viewing is to close the program AND open task manager to go to processes to end iexplorer exe sometimes iexplorer appears to be opened at around K even if I already closed IE at the time of the problem I've went through the steps and actually now new problem arose after I did all that somehow my Start taskbar occationally refreshes by itself and removes my quicklaunch and language bar It's quite annoying since I use them quite often What's going on Now for the logs and main txt extra txt is attached and active scan log is posted underneath as reply to the post main txt log Deckard's System Scanner v Run by Jin on - - at Computer is in Normal Mode -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point -- Last Restore Point s -- - - UTC - RP - Deckard's System Scanner Restore Point - - UTC - RP - System Checkpoint - - UTC - RP - System Checkpoint - - UTC - RP - System Checkpoint - - UTC - RP - System Checkpoint -- First Restore Point -- - - UTC - RP - System Checkpoint Backed up registry hives Performed disk cleanup System Drive C has GiB less than free -- HijackThis run as Jin exe ------------------------------------------------- Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS System S EvMon exe C WINDOWS system spoolsv exe C WINDOWS System RegSrvc exe C WINDOWS System svchost exe C Program Files Common Files Ulead Systems DVD ULCDRSvr exe C Program Files Canon CAL CALMAIN exe C WINDOWS system ZCfgSvc exe C WINDOWS system wscntfy exe C WINDOWS system ctfmon exe C Program Files Apoint Apoint exe C Program Files CyberLink PowerDVD DVDLauncher exe C Program Files Dell QuickSet Quickset exe C Program Files Intel NCS PROSet PRONoMgr exe C Program Files Common Files Real Update OB realsched exe C WINDOWS System XConfig exe C Program Files SlySoft AnyDVD AnyDVD exe C Program Files Common Files Microsoft Shared Windows Live WLLoginProxy exe C Program Files BitComet BitComet exe C WINDOWS system tninodma exe C WINDOWS explorer exe C Program Files Internet Explorer iexplore exe C WINDOWS system gupxljeq exe X program files setup files ... Read more

A:Antivirus program related Pop-ups and IE problems

Active Scan log:


Incident Status Location

Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\PROGRA~1\UNINST~1.DLL
Virus:Trj/Downloader.PJT Disinfected Operating system
Adware:Adware/WebSearch Not disinfected C:\WINDOWS\system32\cvpljqji.dll
Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\system32\khfecyy.dll
Adware:Adware/PurityScan Not disinfected C:\WINDOWS\system32\winkcu32.dll
Adware:adware/searchtheweb Not disinfected c:\windows\system32\cache\mswinstall.exe
Adware:adware/alwaysupdatednews Not disinfected c:\windows\system32\Free Cell Phone.ico
Potentially unwanted tool:application/funweb Not disinfected c:\windows\downloaded program files\f3initialsetup1.0.0.15.inf
Spyware:spyware/betterinet Not disinfected c:\windows\inf\satmat.inf
Spyware:spyware/surfsidekick Not disinfected C:\Documents and Settings\Jin\Application Data\Sskcwrd.dll
Adware:adware/ncase Not disinfected c:\windows\msb... Read more

http://www.techsupportforum.com/forums/f284/antivirus-program-related-pop-ups-and-ie-problems-172390.html
Relevancy 71.81%

I checked and do not have any processes running of this I also found some files in my 2009 other and popups antivirus Had related temp folder that I did not click on THis shows up in my temp when I start the computer a folder clled PPGUID this written on it FE B AEE AD F C Had antivirus 2009 and other related popups C D I Had antivirus 2009 and other related popups d l hijack this from another forum and ran it I will post the log I am running vista home premium service pack The hijack This is not in the start menu When I try to run it again I get the following It looks like you re running Hijack This from a read-only device like a CD or locked floppy disk If uou want to make backups of items you fix you must copy Hijack this exe to your hard disk first and run it from there If you continue you might get Path File Access errors here is the full logfile I got when I ran it before that message Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows Vista SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C Windows system Dwm exe C Windows Explorer EXE C Windows system taskeng exe C Program Files Windows Defender MSASCui exe C Windows System rundll exe C Program Files CA CA Internet Security Suite cctray cctray exe C Program Files CA CA Internet Security Suite CA Anti-Virus cavrid exe C Program Files CA CA Internet Security Suite CA Personal Firewall capfasem exe C Program Files Windows Media Player wmpnscfg exe C Program Files CA CA Internet Security Suite CA Anti-Spyware CAPPActiveProtection exe C Program Files CA CA Internet Security Suite CA Personal Firewall capfsem exe C Windows System mobsync exe C Program Files Windows Media Player wmplayer exe C Program Files Internet Explorer IEUser exe C Windows system SearchFilterHost exe C Program Files Trend Micro HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TYPE amp tp iehome amp locale en us amp c amp bd Presario amp pf cndt R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http ie redirect hp com svs rdr TYPE amp tp iehome amp locale en us amp c amp bd Presario amp pf cndt R - HKLM Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TYPE amp tp iehome amp locale en us amp c amp bd Presario amp pf cndt R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http ie redirect hp com svs rdr TYPE amp tp iehome amp locale en us amp c amp bd Presario amp pf cndt R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch O - Hosts localhost O - BHO amp Yahoo Toolbar Helper - D -C F - efb- B - ECA - C Program Files Yahoo Companion Installs cpn yt dll O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO Java tm Plug-In SSV Helper - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - BHO CA Toolbar Helper - FBF B- - -BE D-C B CA - C Program Files CA CA Internet Security Suite CA Website Inspector Toolbar CallingIDIE dll O - BHO HP Smart BHO Class - FFFFFFFF-CF E- F B-BDC - E E A - C Program Files HP Digital Imaging Smart Web Printing hpswp BHO dll O - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dll O - Toolbar CA Toolbar - -E AF- AC -A DC-C C BB D - C Program Files CA CA Internet Security Suite CA Website Inspector Toolbar CallingIDIE dll O - HKLM Run Windows Defender ProgramFiles Wind... Read more

https://forums.techguy.org/threads/had-antivirus-2009-and-other-related-popups.795757/
Relevancy 71.81%

Hello First I don't think I am currently infected by Antivirus because AVG seems to have removed it However I am still getting the warnings at the problems & Antivirus related 2009 top of my browser window that say I am infected and that my system is at risk such as Antivirus 2009 & related problems quot Warning Your system is in danger YOUR COMPUTER IS IN need OF full scanning quot or quot Trojans WERE found on your machine FREE VIRUS SCAN quot AVG scans the free version tell me that there is an infection that it cannot clean quot userinit exe quot because it is a vital system file but it is infected with a trojan called SHeur lt file-extension gt or something very similar There's also some kind of quot Speeddial quot file called quot win hlp quot that keeps coming back after I tried deleting it before Along with this infection there are some other infection but they have apparently been removed Despite that side effects from the infections still linger For example my normal NOD anti-virus was disabled and I can't get it to run even after trying to use the quot Repair quot option that came with the installer This started before I began getting the antivirus warnings Also my firefox google toolbar recently stopped working the search box and I'm not sure if it's because of the infection of not I also can't see the little window that shows up when I move my mouse over something to be clear for example I can usually see a short preview when I move my mouse over a forum topic but now it's just a tiny box with nothing in it While these are the immediate problems I also have concerns about Virtumonde I was first infected by it in late December but I was able to remove it or so I thought using Spybot S amp D the quot Unlocker quot tool and CCleaner It was also the first malware that to the best of my memory got past NOD in my years of use Since then though NOD had been very unreliable letting a variety of malware enter my system like Smitfraud and more variants of Virtumonde These infections happened almost once a week but I didn't really think of looking for more professional help since I had been able to apparently remove them with Spybot or just going to system to delete the suspicious ddl's and similar files that were created around the time of my infection I know this is kind of dangerous but I check too see their filename Company Description and particularly Date Created From this experience I suspect that Virtumonde is the root of my problems with all of this malware and I hope you will be able to help fix the hidden infection that is allowing all of this malware in Here's the log DDS Ver - - - NTFSx Run by HP Owner at on Sat Internet Explorer BrowserJavaVersion Microsoft Windows XP Home Edition GMT - Running Processes C WINDOWS system Ati evxx exeC WINDOWS system svchost -k DcomLaunchC WINDOWS system svchost -k rpcssC WINDOWS System svchost exe -k netsvcsC WINDOWS system Ati evxx exeC WINDOWS system svchost exe -k WudfServiceGroupC WINDOWS Explorer EXEC WINDOWS system svchost exe -k NetworkServiceC WINDOWS system svchost exe -k LocalServiceC WINDOWS system spoolsv exeC Program Files Java jre bin jqs exeC Program Files Common Files Microsoft Shared VS DEBUG MDM EXEC Program Files Spyware Doctor pctsAuxs exeC Program Files Spyware Doctor pctsSvc exeC WINDOWS system svchost exe -k imgsvcC Program Files Spyware Doctor pctsTray exeC Program Files Viewpoint Common ViewpointService exeC WINDOWS System alg exeC Program Files HP HP Software Update HPWuSchd exeC PROGRA ACDSYS DEVDET DEVDET EXEC Program Files Java jre bin jusched exeC Program Files Unlocker UnlockerAssistant exeC WINDOWS system ctfmon exeC Program Files Windows Live Messenger MsnMsgr ExeC Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exeC Program Files Linksys EasyLink Advisor LinksysAgent exeC Documents and Settings HP Owner Local Settings Application Data Google Update GoogleUpdate exeC Program Files Veoh Networks VeohWebPlayer veohwebplayer... Read more

A:Antivirus 2009 & related problems

user requested to close this topic via pm.. So, I closed it..
Thank you for notify us.. I will now close this topic.. Please pm any Moderator or HJT Team should you need to re-open this topic..
Regards
fenzodahl512

http://www.bleepingcomputer.com/forums/t/209151/antivirus-2009-related-problems/
Relevancy 71.81%

I can t get to kaspersky norton mcafee The host file doesn t have any other entries except localhost This to get any websites antivirus Can't machine had so many viruses I couldn t keep track of all the ones I ve removed I ran a Kaspersky scan from a different computer and it s comming up clean now I can get to any other website Here is the host file and log Copyright c - Microsoft Corp This is a sample HOSTS file used by Microsoft TCP IP Can't get to any antivirus websites for Windows This file contains the mappings of IP addresses to host names Each entry should be kept on an individual line The IP address should be placed in the first column followed by the corresponding host name The IP address and the host name should be separated by at least one space Additionally comments such as these may be inserted on individual lines or following the machine name denoted by a symbol For example rhino acme com source server x acme com x client host localhost Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C Program Files Common Files Symantec Shared ccSvcHst exe C WINDOWS system spoolsv exe C Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exe C WINDOWS System nvsvc exe C WINDOWS System svchost exe C WINDOWS Explorer EXE C WINDOWS ALCXMNTR EXE C Program Files iTunes iTunesHelper exe C Program Files Messenger msmsgs exe C DOCUME Owner LOCALS Temp csrssc exe C WINDOWS system ctfmon exe C Program Files Uniblue RegistryBooster RegistryBooster exe C Program Files Common Files Symantec Shared ccSvcHst exe C Program Files iPod bin iPodService exe C Program Files Internet Explorer iexplore exe C WINDOWS system rundll exe C Documents and Settings Owner Desktop HijackThis exe R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Window Title Microsoft Internet Explorer provided by Comcast High-Speed Internet O - HKLM Run AlcxMonitor ALCXMNTR EXE O - HKLM Run UserFaultCheck systemroot system dumprep -u O - HKLM Run QuickTime Task quot C Program Files QuickTime qttask exe quot -atboottime O - HKLM Run iTunesHelper quot C Program Files iTunes iTunesHelper exe quot O - HKLM Run jsf j rgfght C DOCUME Owner LOCALS Temp winloggn exe O - HKLM Run KernelFaultCheck systemroot system dumprep -k O - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run osCheck quot C Program Files Norton osCheck exe quot O - HKCU Run MSMSGS quot C Program Files Messenger msmsgs exe quot background O - HKCU Run updateMgr C Program Files Adobe Acrobat Reader AdobeUpdateManager exe AcRdB O - HKCU Run ieupdate quot C WINDOWS system explorer exe quot O - HKCU Run jsf j rgfght C DOCUME Owner LOCALS Temp winloggn exe O - HKCU Run Jnskdfmf eldfd C DOCUME Owner LOCALS Temp csrssc exe O - HKCU Run ctfmon exe C WINDOWS system ctfmon exe O - HKCU Run Uniblue RegistryBooster C Program Files Uniblue RegistryBooster RegistryBooster exe S O - HKUS S- - - RunOnce RunNarrator Narrator exe User SYSTEM O - HKUS DEFAULT RunOnce RunNarrator Narrator exe User Default user O - Global Startup Adobe Reader Speed Launch lnk C Program Files Adobe Acrobat Reader reader sl exe O - HKCU Software Microsoft Windows CurrentVersion Policies System DisableRegedit O - Extra button no name - e e dd -d - - b -f ba - C WINDOWS Network Diagnostic xpnetdiag exe O - Extra Tools men... Read more

https://forums.techguy.org/threads/cant-get-to-any-antivirus-websites.785282/
Relevancy 71.81%

i can't get to symantec.com or mcafee.com but can go to any other website. i'm pretty sure its spyware or virus related but has anybody seen this before and know of any virus in particular that does this?

A:won't go to antivirus websites

follow greyknights instructions here
http://www.greyknight17.com/spyware.htm

http://www.techsupportforum.com/forums/f56/wont-go-to-antivirus-websites-50747.html
Relevancy 71.81%

HI my problem is this,
When I open IE and type in any of the following web address's
www.symantec.com, www.trend.com, www.grisoft.com i get a new search page.
It also offers me a solution such as were you looking for www.grisoft.com when that is what i typed in.

I have run spybot, spyhunter, adaware and they have all removed some spy ware but it still keeps happening.
I have also set all the internet explorer settings back to default.

The OS is XP, all the latest updates are done, and I am running AVG as antivirus.

Please help as this driving me mad.
 

A:Cant get antivirus websites!

post a hijack log in the security forum
 

https://forums.techguy.org/threads/cant-get-antivirus-websites.258344/
Relevancy 71.38%

No idea what I have if anything but I m unable to access some specific websites which for all intents and purposes prevent me from using Windows Live Messenger and Mail as well as accessing quite a few different Microsoft sites I cannot for example get to login live com or windows microsoft com anymore A lot of people with similar problems were unable to use Windows Update which I seem to be able to Windows Live Mail though cannot receive mail from my hotmail account and I can t log into Windows Live Messenger This is on Windows I got some kind of virus earlier - carelessly browsing the web with lacking protection to be frank - and so used MalwareBytes which found the some of the infections - trojans mostly It seemed the problem had gone until various Microsoft related services stopped working properly I ve run various anti virus malware spyware programs AVG Spybot S amp D Malware Bytes Hitman Pro to no avail They don Can't servers some websites access related Microsoft and t find any infections So I ve run out of ideas and hence I m here Much thanks in advance -- how I shall I proceed

A:Can't access some Microsoft related websites and servers

Press Windows+R key and type services.msc and click okright click on dns client service and stop itAre you able to browse microsoft websites now?

http://www.bleepingcomputer.com/forums/t/447745/cant-access-some-microsoft-related-websites-and-servers/
Relevancy 71.38%

Hi all I use Windows XP SP Nod AV Avira currently and ZoneAlarm firewall Few days ago I noticed some suspicions stuff going on firewall popup about quot services exe quot websites security popular related access Can't asking for internet connection to some russian IP adress which it Can't access popular security related websites did never before and when after every time I boot and start my browser Opera Can't access popular security related websites but same problem with IE on first try it gives me following error quot Windows cannot access the specified device path or file You may not have the appropriate permission to access the item quot on second time it opens fine I was about to run my AV NOD but failed to find it on taskbar I checked Task Manager and exe file of it was still active however I was unable to upen UI and run scan At that point I knew something was wrong as I had similar experience with viruses in past I tried to access eset com to reinstall antivirus however site did not work Same for other popular antivirus sites on my other Win install both sites opened fine So I asked friend to send me Avira install which worked I installed it and run system scan it found out some TR AGENT HR trojan but obviously it didn t help I then installed Ad-Aware run full scan however it started to crash in the end but it managed to find or s exe files in temp directories and removed them but it also didn t help Spybot S amp D did not help either Also loading time of taskbar increased hugely I see deskop may move icons but taskbar keeps loading for like minutes after boot While running GMER I experienced huge slowdown problems at middle of scan and crashes when it finished which as taskbar showed were related to lsass exe and winlogon exe running at CPU power I am at lost what to do please help for some reason Choose button on UPLOAD window is not working so I will post attach txt and ark txt below DDS txt -------------------------------------------------------------------------------DDS Ver - - - NTFSx Run by fuzzr at on Thu Internet Explorer Microsoft Windows XP Professional GMT AV AntiVir Desktop On-access scanning disabled Outdated AD - F - A-A -FDD C FW ZoneAlarm Firewall disabled BDA - B - F - -F FCFF F B Running Processes C Program Files Avira AntiVir Desktop avguard exeC Program Files Avira AntiVir Desktop avshadow exeC WINDOWS system nvsvc exeC WINDOWS system svchost -k DcomLaunchC WINDOWS system svchost -k rpcssC WINDOWS System svchost exe -k netsvcsC WINDOWS system svchost exe -k NetworkServiceC WINDOWS system svchost exe -k LocalServiceC WINDOWS system ZoneLabs vsmon exeC WINDOWS Explorer EXEC Program Files Avira AntiVir Desktop sched exeC WINDOWS system svchost exe -k LocalServiceC WINDOWS system msiexec exeC WINDOWS system svchost exe -k imgsvcC WINDOWS system wuauclt exeC WINDOWS System alg exeC WINDOWS RTHDCPL EXEC WINDOWS system RUNDLL EXEC Program Files Zone Labs ZoneAlarm zlclient exeC Program Files Avira AntiVir Desktop avgnt exeC WINDOWS system ctfmon exeC Program Files Spybot - Search amp Destroy TeaTimer exeC Program Files Opera Beta opera exeC Documents and Settings fuzzr Desktop dds scrC WINDOWS system wbem wmiprvse exe Pseudo HJT Report uStart Page about blankuSearch Page hxxp www google com ieuSearch Bar hxxp www google com custom domains entretieneteds to md amp q amp sitesearch amp client pub- mWinlogon Userinit c windows system userinit exe c windows system f d exe c windows system db df exe c windows system fee e exe c windows system nywbdp exe BHO Java Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dllBHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dllTB E F -EA - A - C-D ABC EED C - No FileuRun ctfmon exe c windows system ctfmon exeuRun SpybotSD TeaTimer c program files spybot - search amp destroy TeaTimer exemRun RTHDCPL RTHDCPL EXEmRun Alcmtr ALCMTR EXEmRun nwiz nwiz exe installquie... Read more

A:Can't access popular security related websites

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below and save it to your desktop:Download DDS and save it to your desktopLink1Link2Link3Please disable any anti-malware program that will block scripts from running before running DDS.Double-Click on dds.scr and a command window will appear. This is normal.Shortly after two logs will appear: DDS.txt Attach.txtA window will open instructing you save & post the logsSave the logs to a convenient place such as your desktopCopy the contents of both logs & post in your next replyScan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the entire contents of the report and paste it in a reply here.Note** you may get this warning it is ok, just ignore"Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?"information and logs:In your next post I need the following1.logs from DDS2.log from RKUnHooker3.let me know of any problems you may have hadGringo

http://www.bleepingcomputer.com/forums/t/347715/cant-access-popular-security-related-websites/
Relevancy 70.95%

Infected by means of a quot video e-mail quot according to my son who was using the PC at Infection Malware Antivirus Related? (xp 2007) the time I've removed quot XP Antivirus quot but haven't been able to Malware Infection (xp Antivirus 2007) Related? clear the below symptoms I know there are more AV products running than I should have this is a result of trying to fix this mess Normally Trend Micro Internet Security will be running it was disabled at the time of infection Changed Homepage to quot softwarereferral com jump php wmid amp mid MjI Ojg amp lid quot Created three destop shortcuts these reappear at Malware Infection (xp Antivirus 2007) Related? reboot if deleted manually Error Cleaner quot viruswebprotect com shandler php sid amp said amp aid amp pn amp sg quot Privacy Protector quot viruswebprotect com shandler php sid amp said amp Malware Infection (xp Antivirus 2007) Related? aid amp pn amp sg quot Spyware amp Malware Protection quot viruswebprotect com shandler php sid amp said amp aid amp pn amp sg quot Two popups at various intervals Spyware Alert which claims Worm Win NetSky is present on the PC when it is not as other scans do not find it I have also run quot Netskyfix quot from Symantec Windows Security alert quot Windows has detected an Internet attack attempt Somebody's trying to infect your PC with spyware or harmful viruses Run full system scan now to protect your PC from Internet attacks hijacking attempts and spyware Click here to download spyware remover for total protection quot One System Tray notification at various intervals quot System Alert System has detected virus activities These may impact the performance of your computer Please use recommended antispyware software to protect your system from parasitic programs quot Two different IE windows open at various intervals quot safenavweb com index php sid amp said amp aid amp pn amp pid quot quot Privacy securepccleaner com MTY ODE ed -POPUP quot Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system csrss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS System svchost exeC Program Files Intel Wireless Bin EvtEng exeC Program Files Intel Wireless Bin S EvMon exeC WINDOWS system svchost exeC WINDOWS system svchost exeC Program Files Lavasoft Ad-Aware aawservice exeC Program Files Intel Wireless Bin ZcfgSvc exeC WINDOWS Explorer EXEC WINDOWS system spoolsv exeC Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exeC Program Files TOSHIBA ConfigFree CFSvcs exeC WINDOWS system DVDRAMSV exeC Program Files Intel Wireless Bin RegSrvc exeC Program Files Spyware Doctor sdhelp exeC Program Files Trend Micro Internet Security SfCtlCom exeC WINDOWS RTHDCPL EXEC Program Files Toshiba Toshiba Applet thotkey exeC WINDOWS system svchost exeC Program Files Toshiba Tvs TvsTray exec TOSHIBA IVP swupdate swupdtmr exeC Program Files TOSHIBA TOSHIBA Applet TAPPSRV exeC WINDOWS AGRSMMSG exeC Program Files TOSHIBA TOSHIBA Controls TFncKy exeC WINDOWS system TPSMain exeC Program Files TOSHIBA TOSHIBA Zooming Utility SmoothView exeC toshiba ivp ism pinger exeC Program Files Synaptics SynTP SynTPEnh exeC WINDOWS System DLA DLACTRLW EXEC Program Files Intel Wireless Bin ifrmewrk exeC WINDOWS system TPSBattM exeC WINDOWS system igfxtray exeC WINDOWS system hkcmd exeC WINDOWS system igfxpers exeC Program Files Synaptics SynTP Toshiba exeC Program Files Real RealPlayer RealPlay exeC Program Files iTunes iTunesHelper exeC Program Files Trend Micro Internet Security UfSeAgnt exeC WINDOWS system ctfmon exeC Program Files TOSHIBA TOSCDSPD toscdspd exeC Program Files Messenger msmsgs exeC Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exeC Program Files Curse CurseClient exeC Program Files Logitech S... Read more

A:Malware Infection (xp Antivirus 2007) Related?

Hello Ocotillo and welcome to BC My name is SNOWHITE and I will be helping you with your Malware problem.Please follow the steps below exactly in the order they are written:Step #1Please download SmitfraudFix (by S!Ri) to your Desktop.Double-click SmitfraudFix.exeSelect option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).Please copy/paste the content of that report into your next reply.NOTE: If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.NOTE: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.http://www.beyondlogic.org/consulting/proc...processutil.htmStep #2Please download Deckard's System Scanner (DSS) and save it to your Desktop.Close all other windows before proceeding. Double-click on dss.exe and follow the prompts.When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.In your next post please include the following reports: SmitfraudFix report dss scan reports main.txt and extra.txtLet me know how the things went.Regards,

http://www.bleepingcomputer.com/forums/t/122357/malware-infection-xp-antivirus-2007-related/
Relevancy 70.95%

I am creating a shortcut for the phone, by bluetooth connection, in startup.
Next time, it is dissappearing. Not just not opening, shortcut is dissappearing; like it is erased.
I know it is not Comodo internet Security, have been using it a long time and know its settings or to check the events and stuff.
What could the reason be?
I couldn't think of anything.

A:Phone Shortcut Dissappearing (Not Antivirus Related)

  
Quote: Originally Posted by IMAyNeed


I am creating a shortcut for the phone, by bluetooth connection, in startup.
Next time, it is dissappearing. Not just not opening, shortcut is dissappearing; like it is erased.
I know it is not Comodo internet Security, have been using it a long time and know its settings or to check the events and stuff.
What could the reason be?
I couldn't think of anything.


Hi IMAyneed
I found that Desktop shortcuts disappear in Windows 7

and
System Maintenance Troubleshooter - Turn On or Off

It may help in ur problem.

http://www.sevenforums.com/general-discussion/174363-phone-shortcut-dissappearing-not-antivirus-related.html
Relevancy 70.95%

Stupid worms-

av360 was to my knowledge never opened or purchased (there are other users on this computer).
I am on my Mac now and have downloaded mawarebytes and spy bot search and destroy onto a jumpdrive which I inserted into the WIN XP. It will not open and run since I have disconnected my broadband link.
Prior to that I deleted av360 in end process in the Security Task Manager.

I am at a loss as to what to do next.
Is av360 the same as another infection?

Paul

A:Antivirus 360 on XP-cannot get to websites to download help

Try renaming the malwarebytes executable you downloaded to reply.bat. and see if it will run that way. If it runs, please follow this procedure.The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note:-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. Note 2:-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

http://www.bleepingcomputer.com/forums/t/201732/antivirus-360-on-xp-cannot-get-to-websites-to-download-help/
Relevancy 70.95%

Problem started with that i couldn't update AVG antivirus Then I found that all antivirus websites were blocked from this computer I started hijackthis and as he recommended I deleted backup done system drivers blocked websites Antivirus etc hosts file Here is the Hijackthis report after I removed all O Logfile Antivirus websites blocked of Trend Micro Antivirus websites blocked HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C WINDOWS Explorer Antivirus websites blocked EXE C Program Files Logitech Gaming Software LWEMon exe C PROGRA AVG AVG avgtray exe C WINDOWS system ctfmon exe C WINDOWS system rundll exe C Program Files Vypress Chat VyChat exe C WINDOWS system traymgr exe C PROGRA AVG AVG avgwdsvc exe C WINDOWS system nvsvc exe C PROGRA AVG AVG avgrsx exe C PROGRA AVG AVG avgnsx exe C WINDOWS System svchost exe C secure exe C WINDOWS system taskmgr exe C Program Files Mozilla Firefox firefox exe C Program Files TC UP TOTALCMD EXE E Programi Internet Security HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page about blank R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch O - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - C Program Files AVG AVG avgssie dll O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe install O - HKLM Run Start WingMan Profiler C Program Files Logitech Gaming Software LWEMon exe noui O - HKLM Run CorelDRAW Graphics Suite b C Program Files Corel Corel Graphics Languages EN Programs Registration exe title CorelDRAW Graphics Suite date serial DR WNP- -UJJ lang EN O - HKLM Run sysmgr C WINDOWS system diskchk exe O - HKLM Run systray C WINDOWS system traymgr exe O - HKLM Run AVG TRAY C PROGRA AVG AVG avgtray exe O - HKCU Run ctfmon exe C WINDOWS system ctfmon exe O - HKUS S- - - RunOnce nltide regsvr s n i U shell User 'NETWORK SERVICE' O - HKUS S- - - RunOnce nltide rundll advpack dll LaunchINFSectionEx nLite inf C N User 'NETWORK SERVICE' O - HKUS S- - - RunOnce nltide regsvr s n i U shell User 'SYSTEM' O - HKUS DEFAULT RunOnce nltide regsvr s n i U shell User 'Default user' O - Global Startup Vypress Chat StartUp lnk O - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll file missing O - Extra 'Tools' menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll file missing O - Extra button no name - e e dd -d - - b -f ba - C WINDOWS Network Diagnostic xpnetdiag exe O - Extra 'Tools' menuitem xpsp res dll - - e e dd -d - - b -f ba - C WINDOWS Network Diagnostic xpnetdiag exe O - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Extra 'Tools' menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Protocol linkscanner - F C- F - D -A D -FBDDE F D - C Program Files AVG AVG avgpp dll O - Protocol skype com - FFC B - B - DFF- - C DD F D - C PROGRA COMMON Skype SKYPE DLL O - Winlogon Notify avgrsstarter - C WINDOWS SYSTEM avgr... Read more

A:Antivirus websites blocked

Don't use code tag to post log.. Just post it as it is.. Will be much easier to my eyesPlease make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from one of the locations below, and save it to your Desktop.Link 1Link 2Link 3Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.If ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..When finished, it shall produce a log for you. Post that log and a fresh HijackThis log in your next reply..Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

http://www.bleepingcomputer.com/forums/t/222878/antivirus-websites-blocked/
Relevancy 70.95%

i cant access any antivirus websites why is it i trried using trojan remover but it still doesnt work here a hijackthis logLogfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system AntiVirus Cannot WEbsites Accesss lsass exeC WINDOWS system svchost Cannot Accesss AntiVirus WEbsites exeC WINDOWS System svchost exeC WINDOWS system spoolsv exeC WINDOWS Explorer EXEC Program Files Application Updater ApplicationUpdater exeC PROGRA AVG AVG avgwdsvc exeC Program Files Java jre bin jqs exeC Program Files Common Files Microsoft Shared VS DEBUG MDM EXEC WINDOWS system svchost exeC PROGRA AVG AVG avgam exeC PROGRA AVG AVG Cannot Accesss AntiVirus WEbsites avgrsx exeC PROGRA AVG AVG avgnsx exeC PROGRA AVG AVG avgemc exeC WINDOWS system igfxtray exeC WINDOWS Cannot Accesss AntiVirus WEbsites system hkcmd exeC WINDOWS system igfxsrvc exeC WINDOWS system igfxpers exeC WINDOWS VistaDrive exeC Program Files USB Disk Security USBGuard exeC Program Files VIA VIAudioi HDADeck HDeck exeC PROGRA AVG AVG avgtray exeC WINDOWS System spool DRIVERS W X E S I T EXEC Program Files Vista Drive Icon DrvIcon exeC WINDOWS system wscntfy exeC Program Files Java jre bin jusched exeC Program Files Search Settings SearchSettings exeC Program Files Yahoo Messenger YahooMessenger exeC Program Files Windows Sidebar sidebar exeC WINDOWS system ctfmon exeC Program Files MagicDisc MagicDisc exeC Program Files SpywareGuard sgmain exeC Program Files SpywareGuard sgbhp exeC Program Files Windows Sidebar sidebar exeC Program Files Windows Sidebar sidebar exeC Program Files Uniblue RegistryBooster registrybooster exeC Program Files Internet Explorer iexplore exeC PROGRA AVG AVG aAvgApi exeC Program Files Internet Explorer iexplore exeC Program Files Internet Explorer iexplore exeC Program Files Trend Micro HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant http search yahoo com search p R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - URLSearchHook SearchSettings Class - E E- - F - DAB-FCDD B E D - C Program Files Search Settings SearchSettings dllO - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dllO - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - C Program Files AVG AVG avgssie dllO - BHO SpywareGuard Download Protection - A E - F- - B - B DDD DB - C Program Files SpywareGuard dlprotect dllO - BHO AVG Security Toolbar - A A -BACC- D - - A E E - C PROGRA AVG AVG AVGTOO DLLO - BHO Java Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dllO - BHO JQSIEStartDetectorImpl - E E F - CE- C -BC -EABFE F C - C Program Files Java jre lib deploy jqs ie jqs plugin dllO - Toolbar AVG Security Toolbar - A A -BACC- D - - A E E - C PROGRA AVG AVG AVGTOO DLLO - Toolbar Dealio Toolbar - B - AF- FFB- AB - A C FB A C - C Program Files Dealio Toolbar IE dealioToolbarIE dllO - HKLM Run IgfxTray C WINDOWS system igfxtray exeO - HKLM Run HotKeysCmds C WINDOWS system hkcmd exeO - HKLM Run Persistence C WINDOWS system igfxpers exeO - HKLM Run VistaDrive C WINDOWS VistaDrive exeO - HKLM Run Adobe Reader Speed Launcher quot C Program ... Read more

A:Cannot Accesss AntiVirus WEbsites

Hello, my name is fenzodahl512 and welcome to the forum.. Please do the following....Please download The Comedian.exe by Rorschach112 to your desktopPlease disable all of your antivirus/firewall before doing this step. Please visit HERE if you don't know how..Double click the program to run it. It will only take around several minutes to run.It will do a series of tasks and tell you when each one is finished.You will be prompted to press any key after each stepWhen it is done it will close and exit itself automatically.You can delete The_Comedian.exe once it is finishedSTOP! if you can't complete this step.. Tell me more about it..NEXTPlease download OTL by OldTimer and save it to your desktop.Under the Custom Scans/Fixes box paste this innetsvcs
%SYSTEMDRIVE%\*.exe
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
ahcix86s.sys
/md5stop
%systemroot%\*. /mp /s
CREATERESTOREPOINTDon't change any setting... Just click on the Run Scan button.. Let it scan till finish..Then a log will pop-up at your Desktop. Post the content of the log hereNEXTWe need to scan for Rootkits with GMERPlease download GMER from one of the following locations, and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zip Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Close any and all open programs, as this process may crash your computer.Double click or on your desktop.Allow the gmer.sys driver to load if asked.You may see this window. If you do, click No.
Click on and wait for the scan to finish.If you see a rootkit warning window, click OK.Push and save the logfile to your desktop.Copy and Paste the contents of that file in your next post.Post me these logs in your next reply.. Post each log in separate post..1. OTL2. GMER

http://www.bleepingcomputer.com/forums/t/280356/cannot-accesss-antivirus-websites/
Relevancy 70.95%

Hello I wonder if anyone can help me with a suspected nasty virus I am running Windows XP sp My PC froze and i had to do a on off button restart but then The first thing i noticed was Skype wouldn t start Then i tried to run Ad-aware Pro Malwarebytes SpybotS amp D etc all including the ability to update wouldn t start Most websites any that might offer solutions inc bleepingcomputer or downloads and search engines & Antivirus Disabled Websites especially in Firefox returning error messages blocked ie lots of quot Bad request quot amp quot Not Found quot results Firefox safe-mode not accessible also I could run save a Hijackthis scanlog below but had to seek solution via another machine This is my first post and I apologise if I have neglected Antivirus & Websites Disabled to post any details Many thanks in advance David LandLogfile of Trend Micro HijackThis v Scan saved at on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C WINDOWS System smss exeC WINDOWS system csrss exeC WINDOWS system winlogon exeC WINDOWS system services exeC WINDOWS system lsass exeC WINDOWS system nvsvc exeC WINDOWS Antivirus & Websites Disabled system svchost exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS system spoolsv exeC Program Files Common Files logishrd LVMVFM UMVPFSrv exeC Program Files Ad-Aware Antivirus AdAwareService exeC WINDOWS system svchost exeC WINDOWS System alg exeC Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exeC Program Files Google Update GoogleUpdate exeC WINDOWS Microsoft NET Framework v aspnet state exeC Program Files Bonjour mDNSResponder exeC WINDOWS system svchost exeC WINDOWS system svchost exeC WINDOWS system DRIVERS CDANTSRV EXEC Program Files Gigabyte EasySaver ESSVR EXEC Program Files Java jre bin jqs exeC Program Files Common Files Microsoft Shared VS DEBUG MDM EXEC Program Files Common Files PC Tools sMonitor StartManSvc exeC Program Files Ad-Aware Antivirus Engine SBAMSvc exeC program files real realplayer update realsched exeC Program Files DivX DivX Update DivXUpdate exeC Program Files iTunes iTunesHelper exeC WINDOWS system ctfmon exeC Program Files Logitech Vid HD Vid exeC Program Files Yahoo Search Protection SearchProtection exeC PROGRA Ad-Aware Antivirus AdAware exeC Program Files Common Files SafeNet Sentinel Sentinel Keys Server sntlkeyssrvr exeC WINDOWS system svchost exeC Program Files iPod bin iPodService exeC PROGRA MICROS Office OUTLOOK EXEC Program Files Logitech LWS Webcam Software Launcher Main exeC Program Files Logitech LWS Webcam Software lws exeC Program Files Logitech LWS Webcam Software CameraHelperShell exeC Program Files Common Files Logishrd LQCVFX COCIManager exeC WINDOWS explorer exeC Program Files Safari Safari exeC Program Files Safari Apple Application Support WebKit WebProcess exeC WINDOWS system wbem wmiprvse exeC Program Files Trend Micro HijackThis HiJackThis exeR - HKCU Software Microsoft Internet Explorer Main Search Page http www microsoft com isapi redir dll prd ie amp ar iesearchR - HKCU Software Microsoft Internet Explorer Main Start Page http search babylon com AF amp babsrc HP ss amp mntrId d e R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Connection Wizard ShellNext iexploreR - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride localR - URLSearchHook YTNavAssistPlugin Class - EA - AA - A A- - AF E D F - C Program Files Yahoo Companion Installs cpn yt dllF - REG system ini UserInit C WINDOWS system userinit exe C Document... Read more

A:Antivirus & Websites Disabled

The problem seems to be...
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,C:\Documents and Settings\David\Local Settings\Application Data\oaqvyois\wgiimorg.exe
and....
O4 - HKCU\..\Run: [WgiImorg] C:\Documents and Settings\David\Local Settings\Application Data\oaqvyois\wgiimorg.exe

tried to delete wgiimorg.exe on reboot with Hijackthis! and Killbox.......... but it's still there!

Cant find a single reference to wgiimorg on the web.

Please help me!

http://www.bleepingcomputer.com/forums/t/451537/antivirus-websites-disabled/
Relevancy 70.95%

Hi I just bought AVG Internet Security and since installing cannot connect any Antivirus Cannot to Websites connect to AVG s website I did a virus scan which came up clean but then tried to go Cannot connect to any Antivirus Websites to Cannot connect to any Antivirus Websites mcafee s website and nortons i cannot connect to any Yet I can connect to facebook google and other websites thankfully including this one I think the next step is the hijack this file so here it is appreciate all the help I can get Heavy D Logfile of Trend Micro HijackThis v BETA Scan saved at AM on Platform Windows XP SP WinNT Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system svchost exe C WINDOWS system spoolsv exe C Program Files Common Files Apple Mobile Device Support bin AppleMobileDeviceService exe C PROGRA AVG AVG avgwdsvc exe C PROGRA AVG AVG avgfws exe C Program Files Common Files Creative Labs Shared Service CreativeLicensing exe C WINDOWS system CTsvcCDA exe C WINDOWS eHome ehRecvr exe C WINDOWS eHome ehSched exe C Program Files Microsoft LifeCam MSCamS exe C WINDOWS system nvsvc exe C Program Files Dell Support Center bin sprtsvc exe C WINDOWS system svchost exe c WINDOWS system ZuneBusEnum exe C PROGRA AVG AVG avgam exe C PROGRA AVG AVG avgrsx exe C PROGRA AVG AVG avgnsx exe C PROGRA AVG AVG avgemc exe C WINDOWS system dllhost exe C WINDOWS Explorer EXE C WINDOWS system ctfmon exe C WINDOWS ehome ehtray exe C Program Files Dell Media Experience DMXLauncher exe C WINDOWS eHome ehmsas exe C WINDOWS stsystra exe C WINDOWS system Rundll exe C Program Files Creative VoiceCenter AndreaVC exe C Program Files Real RealPlayer RealPlay exe C WINDOWS System DLA DLACTRLW EXE C Program Files Common Files InstallShield UpdateService issch exe C Program Files Creative SBAudigy Surround Mixer CTSysVol exe C WINDOWS vVX exe C DOCUME DONALD LOCALS Temp clclean C Program Files Zune ZuneLauncher exe C Program Files QuickTime QTTask exe C Program Files iTunes iTunesHelper exe C PROGRA AVG AVG avgtray exe C Program Files Messenger msmsgs exe C Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exe C Program Files SUPERAntiSpyware SUPERAntiSpyware exe C Program Files Dell Support Center bin sprtcmd exe C Program Files iPod bin iPodService exe C Program Files Windows Live Messenger MsnMsgr Exe C Program Files Internet Explorer IEXPLORE EXE C Program Files AVG AVG avgui exe C Documents and Settings Donald McDonald Desktop HiJackThis v exe R - HKCU Software Microsoft Internet Explorer Main Start Page http www facebook com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search Default Page URL www google ca ig dell hl en amp client dell-row-rel amp channel ca amp ibd R - HKCU Software Microsoft Internet Explorer SearchURL Default http g msn ca SEENCA SAOS FORM TOOLBR O - BHO no name - D -C F - efb- B - ECA - no file O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - C Program Files AVG AVG avgssie dll O - BHO DriveLetterAccess - CA D E- - CF- E - - C WINDOWS System DLA DLASHX W DLL O - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO no name - E D - A- EC-A -BA D E E - no file O - BHO Windows Live Sign-in Helper - D - C - ABF- ECC- C - C Program Files Common Files Microsoft Shared... Read more

A:Cannot connect to any Antivirus Websites

Now I also cannot sign into msn. My net disconnected on me once today as well. I couldnt get back online without restarting.

Should i go back to hijack this and check mark all the O2'S that say no file no folder
 

https://forums.techguy.org/threads/cannot-connect-to-any-antivirus-websites.699142/
Relevancy 70.95%

Hello I use a shared computer so I have no idea what strange programs people have installed on it I have found that I can't access any Microsoft sites nor can I reach any antivirus antispyware software websites Thankfully cnet is not blocked Each time I start up the computer this message appears quot AVG Installer-Error A system restart is required in order to continue with the installation Please restart your system and try again quot I've deleted every file I can find with AVG in the title yet the message still pops up I used to use AVG but now I use Avast I've tried scanning with Avast and Malwarebytes yet nothing pops up Also each time I restart Windows Update is disabled I enable it but I don't think any blocked Antivirus websites update info is getting through Sorry if you can't access the files-I don't know how to bypass Winrar Please let me know and I'll uninstall it and try again DDS Ver - - - NTFSx Run by admin at on Fri Internet Explorer BrowserJavaVersion Microsoft Antivirus websites blocked Windows XP Professional GMT - AV avast Antivirus On-access scanning enabled Updated DB - F - A -B - A FD D Running Processes C WINDOWS system svchost -k DcomLaunch svchost exe C Program Files Windows Defender MsMpEng exe C WINDOWS System svchost exe -k netsvcs svchost exe svchost exe C Program Files Alwil Software Avast AvastSvc exe C WINDOWS Explorer EXE Antivirus websites blocked C Program Files Alwil Software Avast avastUI exe C WINDOWS system ctfmon exe C Program Files Panasonic Panasonic-DMS Port Controller Mfpscdl exe C WINDOWS system spoolsv exe svchost exe C Program Files Bonjour mDNSResponder exe C Program Files Java jre bin jqs exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C Program Files UiTV UiPlayer msrv exe C WINDOWS System svchost exe -k HTTPFilter C Program Files Internet Explorer iexplore exe C Program Files Internet Explorer iexplore exe C Documents and Settings admin Desktop Alex Computer dds scr Pseudo HJT Report uStart Page hxxp www allelebiotech com allele uInternet Connection Wizard ShellNext iexplore uInternet Settings ProxyOverride local mURLSearchHooks H - No File BHO Adobe PDF Link Helper df c-e ad- -a -fa c ebdc - c program files common files adobe acrobat activex AcroIEHelperShim dll BHO CA F - F E- B -A E- E E C C - No File BHO BEAFD -E - D-A - BA C A E - No File BHO Java tm Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll BHO JQSIEStartDetectorImpl Class e e f - ce- c -bc -eabfe f c - c program files java jre lib deploy jqs ie jqs plugin dll TB CCC A -B CA- -B A - F DD - No File TB -D C - - FA - E EAAC - No File uRun ctfmon exe c windows system ctfmon exe mRun Adobe Reader Speed Launcher quot c program files adobe reader reader Reader sl exe quot mRun Adobe ARM quot c program files common files adobe arm AdobeARM exe quot mRun MFARestart quot c documents and settings all users application data mfadata pack avgrunasx exe quot usereg mRun avast quot c program files alwil software avast avastUI exe quot nogui dRunOnce RunNarrator Narrator exe StartupFolder c docume alluse startm programs startup panaso lnk - c program files panasonic panasonic-dms port controller Mfpscdl exe IE Append Link Target to Existing PDF - c program files common files adobe acrobat activex AcroIEFavClient dll AcroIEAppendSelLinks html IE E amp xport to Microsoft Excel - c progra micros office EXCEL EXE IE Google Sidewiki - c program files google google toolbar component GoogleToolbarDynamic mui en D FF C D BF dll cmsidewiki html IE UseFlashGet IE UseFlashGetDownloadAllLink IE e e dd -d - - b -f ba - windir Network Diagnostic xpnetdiag exe IE FB F -F - d -BB E- C F - c program files messenger msmsgs exe IE B - CC- C -B BE- C C A - FF E -CC A- E E-BF B- E D - c progra micros office REFIEBAR DLL Trusted Zone allelebiotech com portal Trusted Zone allure com www Trusted Zone hotmail com www Trusted Zone orbigen com DPF CD F-F - D - F- D B - hxxp www worldwinner com games v j... Read more

A:Antivirus websites blocked

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

http://www.techsupportforum.com/forums/f100/antivirus-websites-blocked-534804.html
Relevancy 70.95%

I recently was attacked by a virus I was getting a pop-up every couple of minutes and Adobe Assistant would crash every couple of minutes as well During this time I was not able to get on Websites Blocked Antivirus any antivirus websites Norton didn't Antivirus Websites Blocked find anything surprise surprise I got on one my virtual machines and downloaded Malwarebytes This found many trojan files that I had removed Everything is running fine now except that I still can not load any antivirus websites I read one other resolved thread posted on this site and the files that were present on that machine were not on this one I have hit a wall and would appreciate any help I can get The following is my hjt log Thank you for your time Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows Vista SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C Windows system Dwm exe C Windows system taskeng exe C Windows Explorer EXE C Program Files Camera Assistant Software for Toshiba traybar exe C Program Files Synaptics SynTP SynTPEnh exe C Program Files Toshiba Utilities KeNotify exe C Program Files Toshiba Power Saver TPwrMain exe C Program Files Toshiba SmoothView SmoothView exe C Program Files Toshiba FlashCards TCrdMain exe C Windows RtHDVCpl exe C Program Files Elaborate Bytes VirtualCloneDrive VCDDaemon exe C Program Files Adobe Acrobat Antivirus Websites Blocked Acrobat acrotray exe C Program Files Protector Suite QL psqltray exe C Windows WindowsMobile wmdSync exe C Program Files ActivIdentity ActivClient accrdsub exe C Program Files iTunes iTunesHelper exe C Program Files Common Files Symantec Shared ccSvcHst exe C Windows System rundll exe C Program Files Toshiba TOSCDSPD TOSCDSPD exe C Program Files Windows Sidebar sidebar exe C Windows ehome ehtray exe C Windows ehome ehmsas exe C Program Files Toshiba Bluetooth Toshiba Stack TosBtMng exe C Program Files TrayIt Antivirus Websites Blocked TrayIt exe C Program Files Windows Calendar WinCal exe C Program Files Windows Mail WinMail exe C Program Files Synaptics SynTP SynToshiba exe C Program Files Camera Assistant Software for Toshiba CEC MAIN exe C Program Files ActivIdentity ActivClient acevents exe C Program Files Synaptics SynTP SynTPHelper exe C Program Files Toshiba Bluetooth Toshiba Stack TosA dp exe C Program Files Toshiba Bluetooth Toshiba Stack TosBtHid exe C Program Files Toshiba Bluetooth Toshiba Stack TosBtHsp exe C Program Files Mozilla Firefox firefox exe C Program Files HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http us mc mail yahoo com mc we c odcbjckt r R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName O - Hosts localhost O - BHO Adobe PDF Reader Link Helper - E F-C D - D -B D- B D BE B - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelper dll O - BHO BitComet ClickCapture - F E - A- B A-BCAF- B BFDFEA - C Program Files BitComet tools BitCometBHO dll O - BHO NCO IE BHO - ADB E- AFF- - AA - DAC DFA - C Program Files Common Files Symantec Shared coShared Browser coIEPlg dll O - BHO Symantec Intrusion Prevention - D EC - AAE- -AEEE-F F C - C PROGRA COMMON SYMANT IDS IPSBHO dll O - BHO Search Helper - EBF - F- bff-A F-B E AAC B - C Program Files Microsoft Search Enhancement Pack Search Helper SEPsearchhelperie dll O - BHO Windows Live ID Sign-in Helper - D - C - ABF- ECC- C - C Program Files Common Files Microsoft Shared Windows Live WindowsLiveLogin dll O - BHO Adobe PDF Conversion Toolbar Helper - AE CD -E - f- - EE - C Program Files Adobe Acrobat Acrobat AcroIEFavClient dll O - BHO Windows Live Toolbar Helper - E A DC - - A - EA-DC EC ACF - C Program Files Windows Live Toolbar wltcore dll O - Toolbar Adobe PDF - -D C - - FA - E EAAC... Read more

A:Antivirus Websites Blocked

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

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Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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