Malware attack from Ukash screen block UK Police Ran AVG in safe mode and screen block was quarantined In normal mode I emptied AVG virus vault stupid and was reinfected Ran AVG again safe mode quarantined from recycle bin All seemed ok and locked screen was disabled in normal mode Not Black Screen UKash Windows Screen in Resulted Authentic Block but repeat scans to check for remnants kept getting stuck MBAM ran for hours overnight and didn't complete as frozen forced restart On restart black screen with Windows Build The copy of Windows is not genuine No toolbar start menu or UKash Screen Block Resulted in Black Screen Windows Not Authentic other functionality in normal mode Ran HitmanPro in safe mode cookies found and advised that v fo dat is missing No virus found Ran Avast in safe UKash Screen Block Resulted in Black Screen Windows Not Authentic mode wouldn't complete but said a threat was found Froze PC Both now removed leaving just AVG my paid provider active Sony Vaio laptop preintstalled with Windows Have key but not disc Run and update AVG daily Hoping someone can please help me DDS Ver - - - NTFS AMD NETWORK Internet Explorer BrowserJavaVersion Run by Nicky at on - - Microsoft Windows Home Premium GMT SP Windows Defender Disabled Outdated D DDC A- F- fae- E -DA C ACF Running Processes C Windows system lsm exe C Windows system svchost exe -k DcomLaunch C Windows system svchost exe -k RPCSS C Windows System svchost exe -k LocalServiceNetworkRestricted C Windows system svchost exe -k netsvcs C Windows system svchost exe -k LocalService C Windows system svchost exe -k NetworkService C Windows system svchost exe -k LocalSystemNetworkRestricted C Windows system svchost exe -k LocalServiceNoNetwork C Windows system svchost exe -k NetworkServiceNetworkRestricted C Windows Explorer EXE C Windows system ctfmon exe C Program Files Internet Explorer iexplore exe C Program Files Internet Explorer iexplore exe C Program Files Internet Explorer iexplore exe C Windows system wbem wmiprvse exe C Windows System cscript exe Pseudo HJT Report uStart Page hxxp www google co uk uSearch Bar Preserve BHO ContributeBHO Class C DC - - A A- D-C C - C Program Files x Adobe Adobe Contribute CS contributeieplugin dll BHO AVG Do Not Track EEF-CB F- F-AFEB-D E A B BA - C Program Files x AVG AVG avgdtiex dll BHO AVG Safe Search CA F - F E- B -A E- E E C C - C Program Files x AVG AVG avgssie dll BHO Groove GFS Browser Helper - C - D -B F - BBC D A E - C Program Files x Microsoft Office Office GROOVEEX DLL BHO Java tm Plug-In SSV Helper BB-D F - C-B EB-D DAF D D - C Program Files x Java jre bin ssv dll BHO CIESpeechBHO Class D F C - E - BD - - AC FDF - C Program Files x Bluetooth Suite IEPlugIn dll BHO Windows Live ID Sign-in Helper D - C - ABF- ECC- C - C Program Files x Common Files Microsoft Shared Windows Live WindowsLiveLogin dll BHO Google Toolbar Helper AA ED - DD- d - -CF F - C Program Files x Google Google Toolbar GoogleToolbar dll BHO Adobe PDF Conversion Toolbar Helper AE CD -E - f- - EE - C Program Files x Adobe Acrobat Acrobat AcroIEFavClient dll BHO Office Document Cache Handler B F A - E - -BA - B E FF - C Program Files x Microsoft Office Office URLREDIR DLL BHO Bing Bar Helper d ce e -f a- - e- dc f c f - BHO Java tm Plug-In SSV Helper DBC -A - b-BC - C C C A - C Program Files x Java jre bin jp ssv dll TB Adobe PDF -D C - - FA - E EAAC - C Program Files x Adobe Acrobat Acrobat AcroIEFavClient dll TB Google Toolbar C B - - D - B - A CD F - C Program Files x Google Google Toolbar GoogleToolbar dll TB Adobe PDF -D C - - FA - E EAAC - C Program Files x Adobe Acrobat Acrobat AcroIEFavClient dll TB Contribute Toolbar BDDE -E A - -B E- B B FC - C Program Files x Adobe Adobe Contribute CS contributeieplugin dll TB Bing Bar dcb -df - - - fa b f - TB Google Toolbar C B - - d - B - A CD F - C Program Files x Google Google Toolbar GoogleToolbar dll EB Adobe PDF EC BE- - C -A -BEB D A B - C Program Files x Adobe Acrobat Acrobat AcroIEFavClient dll uRun Google Update quot C Users Nicky AppData Local Google Update GoogleUpdate exe quot c uRun swg quot C Program Files x Google GoogleToolbarNotifier GoogleToolbarNotifier exe quot uRun EPLTarget P C Windows System spool DRIVERS x E IATIHLE EXE EPT quot EPLTarget P quot M quot Epson Stylus SX quot uRun EPLTarget P C Windows System spool DRIVERS x E IATIHLE EXE EPT quot EPLTarget P quot M quot Epson Stylus SX quot uRun MsgCenterExe quot c program files x real realplayer update RealOneMessageCenter exe quot -osboot mRun StartCCC quot C Program Files x ATI Technologies ATI ACE Core-Static CLIStart exe quot MSRun mRun IAStorIcon C Program Files x Intel Intel R Rapid Storage Technology IAStorIcon exe mRun USB MON quot C Program Files x Intel Intel R USB eXtensible Host Controller Driver Application iusb mon exe quot mRun ISBMgr exe quot C Program Files x Sony ISB Utility ISBMgr exe quot mRun AVG TRAY quot C Program Files x AVG AVG avgtray exe quot mRun RIMBBLaunchAgent exe C Program Files x Common Files Research In Motion USB Drivers RIMBBLaunchAgent exe mRun Acrobat Assistant quot C Program Files x Adobe Acrobat Acrobat Acrotray exe quot mRun Adobe ID EYTHM C PROGRA COMMON Adobe ADOBEV Server bin VERSIO EXE mRun EEventManager quot C Program Files x Epson Software Event Manager EEventManager exe quot mRun BCSSync quot C Program Files x Microsoft Office Office BCSSync exe quot DelayServices mRun SunJavaUpdateSched quot C Program Files x Common Files Java Java Update jusched exe quot StartupFolder C Users Nicky AppData Roaming MICROS Windows STARTM Programs Startup Dropbox lnk - C Users Nicky AppData Roaming Dropbox bin Dropbox exe uPolicies-Explorer NoDrives dword uPolicies-Explorer NoDriveTypeAutoRun dword mPolicies-Explorer NoDrives dword mPolicies-System ConsentPromptBehaviorUser dword mPolicies-System EnableUIADesktopToggle dword IE E D B - F D- fee- DF -CA EE B A - C Program Files x ieSpell iespell dll SPELLCHECK HTM IE D F - D B- aea-A -ED B FD E - C Program Files x ieSpell iespell dll SPELLOPTION HTM IE C - CB - a-A C -D FCDDC D - F B - A - F - DB-E F AEC - C Program Files x Windows Live Writer WriterBrowserExtension dll IE A- - f c- - EE C C - E -E D - - C-F F E C - C Program Files x Microsoft Office Office ONBttnIE dll IE BCFFE -A DA- B - - ECBFC D - BCFFE -A DA- B - - ECBFC D - C Program Files x AVG AVG avgdtiex dll IE BE - D- A -A F-F BD F - D F C - E - BD - - AC FDF - C Program Files x Bluetooth Suite IEPlugIn dll IE FE F- FC - A - -EDE DB C CA - FFFDC -B - AE -AB - D B - C Program Files x Microsoft Office Office ONBttnIELinkedNotes dll DPF BCC -B - - C - D A B C - hxxp office microsoft com layouts ClientBin ieawsdc cab DPF BFB - - D - - A AFC - hxxp download eset com special eos OnlineScanner cab TCP NameServer TCP Interfaces D -AF A- AC -A - F F DE DHCPNameServer TCP Interfaces D -AF A- AC -A - F F DE DHCPNameServer TCP Interfaces D -AF A- AC -A - F F DE D D F E DHCPNameServer TCP Interfaces D -AF A- AC -A - F F DE C F D DHCPNameServer Filter text xml - E - - D -A - B D E - C Program Files x Common Files Microsoft Shared OFFICE MSOXMLMF DLL Handler belarc - E AB- E - D -B ED- CC A F - C Program Files x Belarc Advisor System BAVoilaX dll Handler linkscanner - F C- F - D -A D -FBDDE F D - C Program Files x AVG AVG avgpp dll Handler skype com - FFC B - B - DFF- - C DD F D - C Program Files x Common Files Skype Skype COM dll Handler wlpg - E EF CD-A A- A B- E F- F B E - C Program Files x Windows Live Photo Gallery AlbumDownloadProtocolHandler dll SSODL WebCheck - lt orphaned gt SEH Groove GFS Stub Execution Hook - B A F -DDA - -B BA- E CD - C Program Files x Microsoft Office Office GROOVEEX DLL x -BHO AVG Do Not Track EEF-CB F- F-AFEB-D E A B BA - C Program Files x AVG AVG avgdtiea dll x -BHO AVG Safe Search CA F - F E- B -A E- E E C C - C Program Files x AVG AVG avgssiea dll x -BHO Groove GFS Browser Helper - C - D -B F - BBC D A E - C Program Files Microsoft Office Office GROOVEEX DLL x -BHO Windows Live ID Sign-in Helper D - C - ABF- ECC- C - C Program Files Common Files Microsoft Shared Windows Live WindowsLiveLogin dll x -BHO Easy Photo Print DD - F- -A CA- DF AC EA - C Program Files x Epson Software Easy Photo Print EPTBL dll x -BHO Google Toolbar Helper AA ED - DD- d - -CF F - C Program Files x Google Google Toolbar GoogleToolbar dll x -BHO Office Document Cache Handler B F A - E - -BA - B E FF - C Program Files Microsoft Office Office URLREDIR DLL x -BHO Java tm Plug-In SSV Helper DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll x -TB Easy Photo Print DD - F- -A CA- DF AC EA - C Program Files x Epson Software Easy Photo Print EPTBL dll x -TB Google Toolbar C B - - d - B - A CD F - C Program Files x Google Google Toolbar GoogleToolbar dll x -Run RtHDVBg C Program Files Realtek Audio HDA RAVBg exe SONYAPO x -Run AtherosBtStack quot C Program Files x Bluetooth Suite BtvStack exe quot x -Run AthBtTray quot C Program Files x Bluetooth Suite AthBtTray exe quot x -Run SynTPEnh C Program Files x Synaptics SynTP SynTPEnh exe x -IE A- - f c- - EE C C - E -E D - - C-F F E C - C Program Files Microsoft Office Office ONBttnIE dll x -IE BCFFE -A DA- B - - ECBFC D - BCFFE -A DA- B - - ECBFC D - C Program Files x AVG AVG avgdtiea dll x -IE FE F- FC - A - -EDE DB C CA - FFFDC -B - AE -AB - D B - C Program Files Microsoft Office Office ONBttnIELinkedNotes dll x -DPF AD C - E- D -B E - F D - hxxp java sun com update jinstall- -windows-i cab x -DPF CAFEEFAC- - - -ABCDEFFEDCBA - hxxp java sun com update jinstall- -windows-i cab x -DPF CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA - hxxp java sun com update jinstall- -windows-i cab x -Filter text xml - E - - D -A - B D E - C Program Files Common Files Microsoft Shared OFFICE MSOXMLMF DLL x -Handler belarc - E AB- E - D -B ED- CC A F - lt orphaned gt x -Handler linkscanner - F C- F - D -A D -FBDDE F D - C Program Files x AVG AVG avgppa dll x -Handler skype com - FFC B - B - DFF- - C DD F D - lt orphaned gt x -Handler wlpg - E EF CD-A A- A B- E F- F B E - lt orphaned gt x -SSODL WebCheck - lt orphaned gt x -SEH Groove GFS Stub Execution Hook - B A F -DDA - -B BA- E CD - C Program Files Microsoft Office Office GROOVEEX DLL x -mASetup d ed d- ee - f - - cefb f - C Windows System ieudinit exe SERVICES DRIVERS R AVGIDSHA AVGIDSHA C Windows System drivers avgidsha sys - - R Avgrkx AVG Anti-Rootkit Driver C Windows System drivers avgrkx sys - - R iusb hcs Intel R USB Host Controller Switch Driver C Windows System drivers iusb hcs sys - - R Avgfwfd AVG network filter service C Windows System drivers avgfwd a sys - - R Avgtdia AVG TDI Driver C Windows System drivers avgtdia sys - - R BTATH BUS Atheros Bluetooth Bus C Windows System drivers btath bus sys - - R iusb hub Intel R USB Hub Driver C Windows System drivers iusb hub sys - - R iusb xhc Intel R USB eXtensible Host Controller Driver C Windows System drivers iusb xhc sys - - R RTL Realtek NT Driver C Windows System drivers Rt win sys - - R SFEP Sony Firmware Extension Parser C Windows System drivers SFEP sys - - S Avgldx AVG AVI Loader Driver C Windows System drivers avgldx sys - - S Avgmfx AVG Mini-Filter Resident Anti-Virus Shield C Windows System drivers avgmfx sys - - S ABBYY Licensing FineReader Sprint ABBYY FineReader Sprint Licensing Service C Program Files x Common Files ABBYY FineReaderSprint Licensing NetworkLicenseServer exe - - S AMD External Events Utility AMD External Events Utility C Windows System atiesrxx exe - - S AtherosSvc AtherosSvc C Program Files x Bluetooth Suite AdminService exe - - S avgfws AVG Firewall C Program Files x AVG AVG avgfws exe - - S AVGIDSAgent AVGIDSAgent C Program Files x AVG AVG avgidsagent exe - - S avgwd AVG WatchDog C Program Files x AVG AVG avgwdsvc exe - - S BBUpdate BBUpdate C Program Files x Microsoft BingBar SeaPort EXE - - S clr optimization v Microsoft NET Framework NGEN v X C Windows Microsoft NET Framework v mscorsvw exe - - S clr optimization v Microsoft NET Framework NGEN v X C Windows Microsoft NET Framework v mscorsvw exe - - S IAStorDataMgrSvc Intel R Rapid Storage Technology C Program Files x Intel Intel R Rapid Storage Technology IAStorDataMgrSvc exe - - S IconMan R IconMan R C Program Files x Realtek Realtek PCIE Card Reader RIconMan exe - - S Intel R Capability Licensing Service Interface Intel R Capability Licensing Service Interface C Program Files Intel iCLS Client HeciServer exe - - S Intel R ME Service Intel R ME Service C Program Files x Intel Intel R Management Engine Components FWService IntelMeFWService exe - - S jhi service Intel R Dynamic Application Loader Host Interface Service C Program Files x Intel Intel R Management Engine Components DAL Jhi service exe - - S SampleCollector VAIO Care Performance Service C Program Files Sony VAIO Care VCPerfService exe - - S SkypeUpdate Skype Updater C Program Files x Skype Updater Updater exe - - S TabletServicePen TabletServicePen C Windows System Pen Tablet exe -- gt C Windows System Pen Tablet exe S uCamMonitor CamMonitor C Program Files x ArcSoft Magic-i Visual Effects uCamMonitor exe - - S UNS Intel R Management and Security Application User Notification Service C Program Files x Intel Intel R Management Engine Components UNS UNS exe - - S VSNService VSNService C Program Files Sony VAIO Smart Network VSNService exe - - S ZAtheros Bt amp Wlan Coex Agent ZAtheros Bt amp Wlan Coex Agent C Program Files x Bluetooth Suite Ath CoexAgent exe - - S ArcSoftKsUFilter ArcSoft Magic-I Visual Effect C Windows System drivers ArcSoftKsUFilter sys - - S AthBTPort Atheros Virtual Bluetooth Class C Windows System drivers btath flt sys - - S AtiHDAudioService AMD Function Driver for HD Audio Service C Windows System drivers AtihdW sys - - S AVGIDSDriver AVGIDSDriver C Windows System drivers avgidsdrivera sys - - S AVGIDSFilter AVGIDSFilter C Windows System drivers avgidsfiltera sys - - S Blackberry Device Manager Blackberry Device Manager C Program Files x Common Files Research In Motion USB Drivers BbDevMgr exe - - S BTATH A DP Bluetooth A DP Audio Driver C Windows System drivers btath a dp sys - - S btath avdt Atheros Bluetooth AVDT Service C Windows System drivers btath avdt sys - - S BTATH HCRP Bluetooth HCRP Server driver C Windows System drivers btath hcrp sys - - S BTATH LWFLT Bluetooth LWFLT Device C Windows System drivers btath lwflt sys - - S BTATH RCP Bluetooth AVRCP Device C Windows System drivers btath rcp sys - - S BTATH VDP Bluetooth VDP Driver C Windows System drivers btath vdp sys - - S BtFilter BtFilter C Windows System drivers btfilter sys - - S DCDhcpService DCDhcpService C Program Files Sony VAIO Smart Network WFDA DCDhcpService exe - - S e yexpress Intel R Gigabit Network Connections Driver C Windows System drivers e y x sys - - S GamesAppService GamesAppService C Program Files x WildTangent Games App GamesAppService exe - - S hidkmdf KMDF Driver C Windows System drivers hidkmdf sys - - S RSPCIESTOR Realtek PCIE CardReader Driver C Windows System drivers RtsPStor sys - - S SOHCImp VAIO Content Importer C Program Files x Common Files Sony Shared SOHLib SOHCImp exe - - S SOHDs VAIO Device Searcher C Program Files x Common Files Sony Shared SOHLib SOHDs exe - - S SpfService VAIO Entertainment Common Service C Program Files Common Files Sony Shared VAIO Entertainment Platform SPF SpfService exe - - S TsUsbFlt TsUsbFlt C Windows System drivers TsUsbFlt sys - - S TsUsbGD Remote Desktop Generic USB Device C Windows System drivers TsUsbGD sys - - S USBAAPL Apple Mobile USB Driver C Windows System drivers usbaapl sys - - S VAIO Power Management VAIO Power Management C Program Files Sony VAIO Power Management SPMService exe - - S VCFw VAIO Content Folder Watcher C Program Files x Common Files Sony Shared VAIO Content Folder Watcher VCFw exe - - S VcmIAlzMgr VAIO Content Metadata Intelligent Analyzing Manager C Program Files Sony VCM Intelligent Analyzing Manager VcmIAlzMgr exe - - S VcmINSMgr VAIO Content Metadata Intelligent Network Service Manager C Program Files Sony VCM Intelligent Network Service Manager VcmINSMgr exe - - S VcmXmlIfHelper VAIO Content Metadata XML Interface C Program Files Common Files Sony Shared VcmXml VcmXmlIfHelper exe - - S VCService VCService C Program Files Sony VAIO Care VCService exe - - S VUAgent VUAgent C Program Files Sony VAIO Update Common VUAgent exe - - S WacHidRouter Wacom Hid Router C Windows System drivers wachidrouter sys - - S wacomrouterfilter Wacom Router Filter Driver C Windows System drivers wacomrouterfilter sys - - S WatAdminSvc Windows Activation Technologies Service C Windows System Wat WatAdminSvc exe - - S WDC SAM WD SCSI Pass Thru driver C Windows System drivers wdcsam sys - - S BBSvc Bing Bar Update Service C Program Files x Microsoft BingBar BBSvc EXE - - S wlcrasvc Windows Live Mesh remote connections service C Program Files Windows Live Mesh wlcrasvc exe - - File Associations FileExt js jsfile quot C Program Files x Adobe Adobe Dreamweaver CS Dreamweaver exe quot quot quot ShellExec dreamweaver exe Open quot C Program Files x Adobe Adobe Dreamweaver CS dreamweaver exe quot quot quot Created Last - - ----a-w- C Windows System drivers hitmanpro sys - - -------- d-----w- C ProgramData HitmanPro - - ----a-w- C Windows System PerfStringBackup TMP - - ----a-w- C Windows System drivers RimSerial AMD sys - - -------- d-----w- C Users Nicky AppData Local Research In Motion - - -------- d-----w- C Users Nicky AppData Roaming Research In Motion - - ----a-w- C Program Files x Windows Defender MpAsDesc dll - - -------- d-----w- C Users Nicky AppData Local AB EE- E- A- EFB- C D FCB - - -------- d-----w- C Users Nicky AppData Local E B-B D - C-BA - F E A C E - - -------- d-----w- C Users Nicky AppData Local A A A - A C- E E-AA -A B AF - - -------- d-----w- C Users Nicky AppData Local FE D BE- C E- CA-AEF -B AE A E Find M - - ----a-w- C Windows SysWow FlashPlayerCPLApp cpl - - ----a-w- C Windows SysWow FlashPlayerApp exe - - ----a-w- C Windows System win k sys - - ----a-w- C Windows System qedit dll - - ----a-w- C Windows SysWow qedit dll - - ----a-w- C Windows System jscript dll - - ----a-w- C Windows System wininet dll - - ----a-w- C Windows System inetcpl cpl - - ----a-w- C Windows System ieUnatt exe - - ----a-w- C Windows System vbscript dll - - ----a-w- C Windows System mshtml tlb - - ----a-w- C Windows SysWow jscript dll - - ----a-w- C Windows SysWow inetcpl cpl - - ----a-w- C Windows SysWow wininet dll - - ----a-w- C Windows SysWow ieUnatt exe - - ----a-w- C Windows SysWow vbscript dll - - ----a-w- C Windows SysWow mshtml tlb - - ----a-w- C Windows System cryptsvc dll - - ----a-w- C Windows System crypt dll - - ----a-w- C Windows System cryptnet dll - - ----a-w- C Windows System certenc dll - - ----a-w- C Windows SysWow cryptsvc dll - - ----a-w- C Windows SysWow crypt dll - - ----a-w- C Windows SysWow cryptnet dll - - ----a-w- C Windows System certutil exe - - ----a-w- C Windows SysWow certutil exe - - ----a-w- C Windows SysWow certenc dll - - ----a-w- C Windows System cryptdlg dll - - ----a-w- C Windows SysWow cryptdlg dll - - ----a-w- C Windows System drivers tcpip sys - - ----a-w- C Windows System WMVDECOD DLL - - ----a-w- C Windows SysWow WMVDECOD DLL - - ----a-w- C Windows System win spl dll - - ----a-w- C Windows SysWow win spl dll - - ----a-w- C Windows SysWow d d dll FINISH
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)
We'll start with ComboFix. If it doesn't take care of the remaining issues, AVG may have caused more problems than if it had left it alone.
Download ComboFix from here
* IMPORTANT- Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to our sticky topic How to disable your security applications
Double click on combofix.exe & follow the prompts.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply for further review.
NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.
I will return this evening - we'll continue then.
I was using Firefox on December th when my page was redirected to the UKash screen black and Ukash Windows not genuine virus Scam Website I immediately Ukash virus and Windows not genuine black screen used Ctrl Alt Delete to bring up Windows Task Manager and close Firefox the Internet Explorer page I had open was fine I did the following things I ran McAfee Malwarebytes amp Superantivirusspyware No viruses or malware were detected I then deleted temporary internet files I opened Firefox and no UKash redirect occurred I shut down the computer The next day I received the Windows Genuine Advantage copy of windows is not genuine warning below A change occurred to your Windows license file You must re-type your windows product key to activate online The product key looks like this Product Key XXXXX-XXXXX-XXXXX-XXXXX-XXXXX Where do I find my Windows product key Product Key Go online to validate that your software is genuine I did not enter a product key I just cancelled out Also had a black screen with the following text Windows Build This copy of Windows is not genuine I also get the xC F error code I ve been using Windows on this machine for years and have validated the Windows copy so I do know that it is genuine I used system used system restore to restore the system at a time when there was no virus Dec When the system restarted I received the same black screen and message I did system restore again for Dec time point and still received the same message I then booted my computer from a USB using Kapersky Rescue Disk It ran and found no problems I restarted the computer and still get the black screen and not a genuine copy message I ve looked around on the internet for other removal possibilities but haven t had much luck finding something I could do on my own Any help would be greatly appreciated I ran HijackThis and have posted the log file below When I attempted to use Analyze This hijack said there was no internet connection I have internet access and all my other programs could access it I could not find a way to fix this access problem in Hijack this Logfile of Trend Micro HijackThis v Scan saved at on Platform Windows SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C Program Files Kaspersky Lab Kaspersky Anti-Virus avpui exe C Windows system taskhost exe C Windows system taskeng exe c Program Files Microsoft Mouse and Keyboard Center ipoint exe c Program Files Microsoft Mouse and Keyboard Center itype exe C Windows system Dwm exe C Windows Explorer EXE C Windows System igfxtray exe C Windows System hkcmd exe C Windows System igfxpers exe C Program Files LaCie Genie Backup Assistant GBMAgent exe C Program Files Common Files Java Java Update jusched exe C Program Files McAfee Common Framework UdaterUI exe C Program Files Wbalance WBALANCE EXE C Program Files McAfee Common Framework McTray exe C Windows CCM SCNotification exe C Program Files Trend Micro HiJackThis HiJackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Bar Preserve R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http www google co uk R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink p LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink p LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO ContentBlockerBrowserHelperObject - CC... Read more
Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
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*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/518838 <<< CLICK THIS LINK
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.Please do this even if you have previously posted logs for us.If you were unable to produce the logs originally please try once more.If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available. Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.
Thank you for your patience, and again sorry for the delay.
We need to see some information about what is happening in your machine. Please perform the following scan again: Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.DDS.com Download LinkDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results. Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control can be found HERE.As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!
I am trying to update and restart my computer. I believe this update is the new Windows 10 update. When my computer restarts after claiming to successfully install updates, all I get is a black screen with the small white dots in the bottom center circling around like it's loading. I am unable to sign in, see a start screen, or do anything.
Originally Posted by Windows Central Question I am trying to update and restart my computer. I believe this update is the new Windows 10 update. When my computer restarts after claiming to successfully install updates, all I get is a black screen with the small white dots in the bottom center circling around like it's loading. I am unable to sign in, see a start screen, or do anything. Till dots continue circling, there's life. Don't touch it. How much time is passed? Did you already installed Anniversay or THAT IS anniversary? If the answer is the #2, it might time one hour to finish installing (installation before restart is only the first quarter of the whole process on desktops)http://forums.windowscentral.com/ask-question/441648-my-windows-10-update-resulted-frozen-loading-screen.html
Infected with Virus - used malaware (MBAM) removal software and deleted the files. irql_not_less_or_equal (0x0000000A) error occurred. After that, can not boot from XP CD to recover or even sony OEM logo is not appearing.
I get 1 beep code and blue screen most of the screen and black screen some portion. (phenix BIOS)
Attempts to get to BIOS with F2/F3/F8 did not help. Reinserted memory DIMMs and cleaned up inside little, no progress.
(vaio desktop PCV-RZ44g - XP, sp3)
Not sure what to do next. Appreciate your help. thanks.
If you are getting beep codes...something is seriously out of focus.
Have you looked the code up to see what it's trying to tell you?
This is happening on my PC that meets or exceeds all minimum requirements for installing Windows 10. All three of the household laptops updated with no problems (I'm using one now). I was very happy with Windows 10.
Cannot use any controls like Ctrl + Alt + Delete.
No left click - no right click.
Cannot access the menu because the screen is solid blue.
No BSOD error message - just a solid blue screen.
I have been having this problem since a week or so. Broni has helped me in malware forum to rule out malware as responsible. My machine is clean and I was refered here for further help.
Here is my problem:
At boot-time, I see windows XP load screen with the progress bar, the progress bar advances to the end and then, the screen turns pitch black and all is see is an arrow cursor I can move around. I thought until yesterday that this was a permanent freeze-up, but if I wait, say, 6 minutes, the black screen disappears and windows then starts normally.
Last week, problem was intermittent, it now happens all the time.
Windows boot-up was fine before.
Please help me.
I had this tons of times with my old XP PC. It is normal if you have a lot of files on the HDD and you have little RAM. How much RAM do you have? What is the capacity of the HDD? And do you have the Windows XP disc? Would you be willing to upgrade the RAM and/or the OS if we must resort to that? Or would you rather just buy a new PC?
Okay here's a little background information Bought my PC in Have had to replace video cards since i've bought it One was replaced under warranty the other I bought Since I purchased my PC the only parts splash mode. safe screen acces Black Unable Windows to screen. after I have replaced are My video card cards later i'm on my most recent one EVGA Nvidia GT http www evga com articles asp I also upgraded my PSU to an Enermax Pro w http www directron com epr awt html OS Windows XP SP Motherboard ASUS P BW-LA http h www hp com ewfrf wc d name c I mainly use my Black screen after Windows splash screen. Unable to acces safe mode. computer for gaming after my first video card died i was sent a beefier card http reviews cnet com graphics-car tag mncol lst after that my PC was no longer under warranty so I had to buy my next cards my self My problem I Black screen after Windows splash screen. Unable to acces safe mode. left my computer on while making some food I had world of warcraft opened When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode I run a dual display set up once my monitors loaded up one of the screens was pure white and the other screen was black I was forced to hold the power button down to turn off my PC From there Black screen after Windows splash screen. Unable to acces safe mode. on out everytime I boot my computer up I get my PC's loading screen which i'm able to acces BIOS or system restore after my PC's loading screen I get the windows splash screen after that my monitor is pure black The PC is still on and running but there's no display I plugged my monitor into my onboard and enabled it through BIOS same thing I originally thought this was a video card problem but after going through my onboard i realized this isn't the case Anytime i try to run windows normally the black screen happens wether its through my video card or through my onboard So my next idea was to start in safe mode Unfortunatley that doesn't work either It loads up all my system drivers then stops after windows system giveio sys Could this be an OS problem Maybe my mobo is shot and that's why i've been burning video cards cards in years is a little ridiculous Should I reformat Should I replace my mobo Please help Heres my PC's exact specs keep in mind i replaced my video card and PSU as mentioned before in this post http h www hp com ewfrf wc p roduct Please help me money is tight and I can't afford to be guessing and replacing parts thank you Joseph
bump, please help :(http://www.techsupportforum.com/forums/f10/black-screen-after-windows-splash-screen-unable-to-acces-safe-mode-383474.html
I am encountering an issue of when the Dell optiplex 755 boots up, it boots through the Windows XP logo just fine, once it tries to transition between the logo and loading the system up, it just shows a black screen and nothing else happens. I tried using a bootable Windows XP flash drive to repair the system files and it loads the Windows XP setup ok but when it runs through all of the commands on the bottom of the screen and the last one says "Starting Windows" , it takes me to a blue screen (screenshot below). I have HIRENS and have done a lot of the chkdsk commands to fix the files and everything comes back ok. I tried to clone the hard drive with the same exact hard drive and still the same issue. Any suggestions would be much appreciated. Thanks for your help in advance.
http://www.dell.com/support/article/us/en/19/SLN130053/EN#Error , scroll down to section on STOP 7B errors.
Hello everybody today my laptop has become blind Let me explain My laptop was purchased in Specs Alienware screen windows logs startup black. stays on screen, but Garbled m Dual nvidia go Dual core gigs of ram gb harddrive So here's what happened today I Garbled startup screen, windows logs on but screen stays black. was watch s movie on netflix when suddenly my screen goes black Though I had crashed but my laptop was still on and the sound was still going restarted and the initial screen was slightly pixellated and garbled Which has now made my Garbled startup screen, windows logs on but screen stays black. laptop permanent garbled and pixely After the windows logo My screen goes black but I am still hear the windows start up sound Garbled startup screen, windows logs on but screen stays black. I found that I am able to click on some music files on my desktop that are able to play so this is a video issue I reboot in safe mode which works this time figure to disable and uninstall the videocard drivers I restart and I'm able to use my pc somewhat normally still garbled Reinstalled the nvidia drivers then halfway through says error install failed or something it happen really fast then crashed tried restarting atleast times in safe mode but it freezes up after it tries to load partition windows system drivers mup sys All of the other options for start up even last settings to work the screen goes black after the windows logo I have tried tinkering with the bios but it doesn't help Its basically being blind using a computer So I'm wondering if there is anyway to possibly blindly open up command prompt and possibly disable or uninstall the drivers from there I'm about sure that the drivers are just corrupt because they were not able to finish and removing them would do the trick I know this is kinda long but I would greatly appreciate any help or input Thankshttp://www.techsupportforum.com/forums/f10/garbled-startup-screen-windows-logs-on-but-screen-stays-black-565214.html
When I start windows normally, it get color distortion like this http://puu.sh/NXuz
And then it black screens. In safe mode everything is okay. The things that use same resources http://puu.sh/NXtn
Here is cbs log ( i can't read it)
Thanks for any help
I repeat, in safe mode it works normal, so i suspect driver clash.
Update or reinstall the video drivers.
Hey Ok well it starts black windows of drives, both loading Two copy screen with XP, after hard screen same off with me managing to either corrupt windows or the hard drive on my original hard drive and when ever I try Two hard drives, both with same copy of XP, black screen after windows loading screen to boot off there I get to the windows loading screen with logo and little green sliding bar and then it restarts and keeps doing that Tried booting in safe mode and from disc but I cannot do anything with it in terms of booting So Two hard drives, both with same copy of XP, black screen after windows loading screen what Two hard drives, both with same copy of XP, black screen after windows loading screen I decided to do was get a second hard drive and install XP onto there and then plug my second hard drive in and see if I can transfer files off there to the new one I got XP installed fine on it but when it came to booting with both hard drives plugged in I came to problems I set which hard drive is the priority one in the bios as there is no pins on the back of this new hard drive and it got to the windows loading screen with the new installation i know this because the loading screens are different for both hard drives After the loading screen my monitors go black and nothing happens Windows loads fine when it is just the new hard drive plugged in even if the old hard drive is plugged in and set to disabled it goes to the black screen If anyone is able to give some advice on what to do or what could be wrong I would be really grateful Thanks Matt nbsp
Sounds like the old hard drive is faulty to me.
When I'm connected to the Internet, I get the black screen with the Windows XP logo flitting about if I've been innactive for 2 mins. Can I correct it?
Only when connected to the internet?
Right click empty desktop.
Properties>Screensaver - Check what you have it set to.
Power schemes>always on.
Turn off monitor>never.
Turn off hard disks>never.
I m having a problem with my Dell Dimension running Windows XP I have an g Maxtor HD as my main drive and a g WD secondary drive When I attempt to boot I get a blue screen with the message A problem has been detected and Windows has been shut down to prevent damage to your computer If this is he first time you ve seen this Stop error screen restart your computer If this screen appears again Screen Can't Black Blue (Standard Screen w/cursor Mode), boot then XP Windows Safe or follow these steps Check to be sure you have adequate disk space If a driver is identified in the Stop message disable the driver or check with the manufacturer for driver updates Try changing video adapters Check with your Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen hardware vendorm for any BIOS updates Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen Disable BIOS memory options such as caching or shadowing If you need to use Safe Mode to remove or disable components restart your computer press F to select Advanced Startup Options and then select Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen Safe Mode Technical Information STOP x E xC xF BB B xF E AO xF E AO FLTMGR SYS - Address F BB B base at F A DateStamp daAs far as the info in the message I see this screen with the same info everytime I rebooted As far as disk space my main drive is g aand I have about g of free space I m not sure if anything in the message refers to drivers Not sure how to change video adapters when I can t get into Windows Standard Mode or Safe Mode Also not sure how to deal with any of the BIOS suggestions or even know if it s a good idea to mess with it Again I cannot even boot to Safe Mode It takes me to the same Blue Screen message I have been able to boot from the CD I get to the Windows Setup screen it loads files It then says it s Starting Windows then takes me to the Windows XP Home Edition Setup It gives me the choices To set up Window XP now press Enter To repair a Windows XP installation using Recovery Console press R To quit Setup without installing Windows XP press F I pressed R and in the Recovery Console it shows C WINDOWSI press as this is the only Windows installation I have It then takes me to the Command Prompt C WINDOWS gt I have run CHKDSK and got this message The volume appears to be in good condition and was not checked Use p if you want to check the volume anyway kb total disk space kb are available bytes in each allocation unit total allocation units on disk allocation units available on disk I have also run CHKDSK r and it found and fixed one or more errors After I exited and tried to reboot from the HD and got the same BSOD with same message I don t know if this is a virus or hardware software problem I do have Malwarebytes Anti-Virus and Norton on the PC but without Windows XP I m not sure how to run them I have also booted from Hirems Boot CD and have run all the hardware tests checked HDs memory video etc I could and have found no problems Any light you could shed on this would be greatly appreciated Thanks in advance Dave
Hey need some help yet again Yesterday I downloaded Mission Against Terror New MMOFPS and I downloaded it Upon updating with the patcher my laptop went haywire It started opening up random IE windows slow speed etc etc I did a whole memory scan and a malware adware spyware scan There were several viruses and whatnot but Login screen and BEFORE Screen 7 Windows Black logo/loading! AFTER what is important are the files SVC exe and exe you'll find it why later on The anti-virus said that it had fixed deleted everything So I restarted my laptop hoping that I'd get it up and running in safe mode for any further scans Unfortunately when I restarted it after the windows loading screen which is right before login screen a black screen appeared With nothing at all Not even a cursor BLACK JUST BLACK with NO keyboard access mouse access But that's expected since it's BEFORE the login screen It's the same with normal boot boot that does that quot last best used option quot or whatever safe mode with networking etc etc All the same Black screen Good thing I had Black Screen BEFORE Login screen and AFTER Windows 7 logo/loading! WIN XP on my other hard drive So I booted up into WIN XP where I'm posting this from and did a FULL NOT QUICK system scan to find the SAME Viruses YET AGAIN SVC exe and exe along with some other minor tracking cookies and what-not Win XP on second drive is also having a few problems like IE shutting down every second using firefox now Think this is a whole system prob But why Didn't the antivirus-es fix it I say quot es quot because I used SuperAntiSpyware Norton NOD Malware Bytes and AVG I've tried the system recovery thing F thing on boot screen NOT ON LOGIN SCREEN Remember I can't reach that but that doesn't work either So any suggestions Btw The windows PRO bit that's corrupted not starting is on C and Win XP is on D Attached is a log of my most recent scans Thanks in advance
Hi your problem can best be addressed in the security section of the forum
Watching a video in Windows Media Player...I wanted to get a screen of a part of the video. So I press PrintScreen...and travel over the MSPaint. Hit paste..and lo and behold...the screen is there...except the video is still playing! LOL
I tried to pause the video..then save. But when I reopen, where the video should be it is black. Is there a way to make screen grabs of videos in WMP? Thanks
I think this question has been kicked around before, I just don't remember what the answer was or how to query the search base here for it.
I'm going to move this to the All other Software forum, since it is really a Windows Media Player, not an XP question; I will edit the topic also.
Perhaps one of the denizens there will recall this one.
Here's one I remember: try IrfanView, it worked when I tested it.
More suggestions here:
Ok it all started when I XP cursor won't Black no Windows screen after with the screen. logo boot. ran Nod antivirus I ran it because I had some viruses on my computer that I wanted to get rid of After the scan there were some detected objects that were quarantined or deleted So then I restart my computer and after the windows xp logo there is just a black screen with no cursor And after awhile the computer will just Windows XP won't boot. Black screen with no cursor after the logo screen. restart and try booting up again I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor The last known good configuration doesn t work either I m pretty frustrated because I did nothing wrong I am also having a feeling that nod might have quarantined some infected files that are essential for Windows Xp to boot I also do not have any windows xp disks with me because I lost them a very long time ago Is there anything I can do to fix my computer Thanks nbsp
I am not sure what's wrong, but I have uninstall nvidia drivers that gave me problems ie. 257.21, 196.21....etc. I am currently using 195.62. I am certain that it was a VGA driver problem, because it never happened again, till I decided to remove windows internet explorer and it did the black screen thing again. It restarts and instead of showing windows splash screen it shows a black screen. When I am at the black screen I can't do anything, I will have manually restart and when it boots up the second time it will load windows. It's ____ me off. I hope someone can help me here, and I appreciate it. Atm I am gonna reinstall IE 8 and let's hope for the best.
PS. I just bought this new HDD WDVELOCIRAPTOR 300GB. So it's brand new. Don't know what's going on.
Hmmm! Been having the same problem myself with 7 ultimate 64 bit. It only happens on a "restart". Cold boot works OK.
I just hit my reset button, get message to do startup repair or start windows normally.
Select the "normal" and all seems to work OK???????
I'd be interested if you can find a resolution to this issue. I gave up on it!!!
Hello I ll go ahead and start from the very beginning Thanks in advance though for taking a look at my problem About a month ago my computer would give me a few problems while booting screen before Cant black Windows login boot, Solved: screen up I would start the computer it would run through BIOS run through the Windows loading screen and after that it would run the CHKDSK to make sure my disks are fine CHKDSK doesn t work it just freezes right before checking the disks so I restart and generally it will boot up Most of the time it would boot up perfectly but rarely would it go to the xp loading screen and then flicker as if it as Solved: Windows Cant boot, black screen before login screen going to go to the windows login screen but wouldn t The screen would just stay black and I d have to restart Solved: Windows Cant boot, black screen before login screen Next time generally it would work perfect So this brings me to the current day After the Solved: Windows Cant boot, black screen before login screen windows xp loading screen it goes black The computer is on but I don t see any activity for the HDD via the LED SO i go into safe mode i finally get CHKDSK to run I had to really mess with some stuff to get that working Windows says the volume is fine and the only way I can boot my PC is in safe mode but even that will freeze sometimes while loading some of the files Just to let you know I m running Raid and this is my first time running it I m not sure if this symptom is a common problem if one of the disks are going out Does anyone know whats going on Could it be a virus that messed with a boot ini or any startup stuff also is there anyway to remove problems within safe mode I tried removing anti-virus program thinking it might help but wont allow me nbsp
---Wow this is frustrating I just got done fixing two other computers- one was helping someone else fix their computer because they were seeking someone with basic expertise and here I am seeking someone with higher knowledge to help me out no screen screen, Windows logon bootup black Vista thanks in advance to all who contribute --- HP Media Windows Vista black screen, no bootup logon screen Center M FWindows Vista bit GB RAM NVIDIA graphics card and plenty of HD spaceF hardware diagnastics A-OK Suddenly this computer decided Windows Vista black screen, no bootup logon screen to malfunction without installing anything new or updates prior to its quot crashing quot I'm pretty wary to spyware and virus of the like so I am careful to what is installed and opened on this computer But for all I know when I was out of the house someone could have accessed the the machine infecting it with something I noticed before I left the house that it took a ridiculously long time to empty out the recycle bin has anyone else had this problem in vista I know there were a lot of high res pictures in there so I'm guessing quite a few gigs of deletion but after an hour it hadn't even progressed It said minutes and appeared to be frozen but was still moving I restarted the computer and tried the same thing-- exact same result lt --- this is the only hint I have as to what happened because before this everything was fine Anyway I got home and turned on the computer after someone turned it off and it just booted up the HP screen and then went to the windows logo loading page except there was no windows logo It displayed the loading bar and moving across the box at the bottom but just with no windows vista logo Then came the blue screen with the moveable mouse pointer I waited hours the mouse pointer still could be moved but the screen was frozen on the light blue hue right before the welcome screen or logon screen I retried this several times with this same result Even CTRL ALT DEL does not work Even more interesting I tried booting in Safe Mode and Safe Mode with Command Prompt both with the same result of black screen with mouse pointer and the text quot Safe Mode quot in all for corners No progression after an hour of waiting Booting windows in quot last known good configuration quot didn't work either There was also a quot repair quot function that precipitated the same results as well The F Recovery Console at the HP boot screen did not work no matter how rhythmic my F pushes were-- not sure why I couldn't recover this system on the recovery partition since HP doesn't send you recovery CDs anymore Lastly I made a Hiren Boot CD followed with my own Windows Vista installer boot CD They both had the same result when booting straight from the cdrom error message on a black screen quot The System memory manager EMM EXE has detected an error caused by a fault in one of the device drivers or programs loaded in the system Due to this fault the system is probably in an unstable state and you are therefore recommended to reboot the computer immediately If the problem persists then try to isolate which program is at fault if you have loaded several then load them one at a atime until the fault appears then contact tech support department for that program Advanced technical information Exception Invalid Opcode DS CB etc etc let me know if you need all the alphanumeric encoding quot When I don't boot straight from the cdrom it freezes and says this quot FD mb System Type- Starting Caldera DR-DOSEMM Copyright etc etc etc lt ---- blinking cursor quot I don't think I'm leaving out much of all but any other inquiries let me know I find this problem extremely odd yet annoying I don't know what else to do this computer is barely a year old Tech support wants or something like for days on one issue even for a recovery cd they want Wow HP Anyways thanks in advance and cheers Nowachi
It may be that someone didn't turn off the PC rather that it experienced a damaging event and shut down.Suggest you check the RAM - remove and reseat and try rebooting. If not successful your mother board may be damaged - nasty thought.There is also this site which may be relevant.http://support.microsoft.com/kb/831515If you can get your PC going suggest you check Event Viewer. Then restore files from the recycle bin and then use SHIFT/DELETE to get rid of them, delete a small file and see if emptying the recycle bin works OKPaulhttp://www.bleepingcomputer.com/forums/t/233390/windows-vista-black-screen-no-bootup-logon-screen/
Last night I downloaded a to boots screen splash Computer Windows black screen after file from a Torrent site - Blackberry stuff I'm pretty sure most or Computer boots to black screen after Windows splash screen all was freeware stuff I just noticed that that file has been removed Kinda unfortunately because I did leave a comment on what happened to me and I asked if anyone else had the same issue I'm guessing maybe they did because it is gone now I ran my AVG scan on it before opening it It didn't find anything so I ran the executable It locked up at one point after I started getting virus warnings from some new program I did not write down what any of it was - I had to do a hard shutdown When it came up to my choices window i e choose Safe Mode Last Know etc I was unable to make any selections with my keyboard so it continued to boot Windows normally The XP splash screen comes on and then the screen turns black with nothing further happening I can do a hard reboot but I can't get into Safe Mode because the keyboard isn't working and normal windows isn't working either Got any suggestions Do I have some serious funk Did some piece of hardware decide to stop functioning properly power supply I have been Googling this issue without any success Sometimes it feels like you are the only one to ever have a particular issue This happened very late last night and now I am at work so I'm not able to touch it for the next hours or so The only two things that I can do right now is go into the BIOS settings or watch it go into Windows and then get the black screen I have not tried booting with any CDs or floppy disks yet I need a solution please Has anyone else experienced this exact same issuehttp://www.techsupportforum.com/forums/f10/computer-boots-to-black-screen-after-windows-splash-screen-300933.html
Hello After doing a Windows update my computer gave a Windows looking message that my hard drive was going bad and to Safe Mode Windows 7 NO screen, black screen then splash back up my data I was able to save my user files Then the pc crashed with a BSOD I disabled restart after crash Found the error was x B having to do with a corrupt bootcat cache file Could not Windows 7 splash screen, then black screen NO Safe Mode boot up windows except for semi windows with my windows disk and Windows 7 splash screen, then black screen NO Safe Mode Chose Repair in Recovery console however it told Windows 7 splash screen, then black screen NO Safe Mode me nothing could be repaired Through an option to quot find a file quot under the Recovery option I managed to copy a GOOD copy of the bootcat cache file and I appropriately placed it in E Windows system codeintegrity it was ONLY seeing C as a system partition my drive letters were all reassigned Sorry this is confusing and a lot of info Bottom line is my hard drive is not bad I see windows on it and all my files and the BIOS recognizes the drive It is firmly connected and NOT hot to the touch From a command prompt I did a bootrec exe fixmbr and also fixboot as the pc was not properly booting up it still would not boot properly I am totally unable to go to safe mode hitting F No matter what I do I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor the hard drive appears to be trying to work the light flickers but it just hangs at the black screen Again it refuses to allow me to boot to safe mode It tries to load the Windows System recovery screen ONLY when I try to boot to the Windows CD I cannot repair it I don't have an image because it would not allow me to make one before it crashed It will NOT repair it cannot validate any system restore points and tells me it cannot restore on any of them I am unable to boot to safemode at all with or without the Win CD in my drive How can I recover from this I am percent certain my hard drive is NOT bad Something is corrupted and Windows won't load I've built many pc's and worked as desktop support hardware tech Splash screen then black screen and stays at a white arrow with the hard drive light flickering on and off
sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.
Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.
I am unable to boot to safe mode.
I am unable to do a recovery from booting from the Windows 7 Install CD
Hi screen windows (black screen startup BSOD and freeze all i have a problem with my pc it randomly freeze at startup BSOD (black screen and windows startup screen freeze getting me black white or distorted screens after min the pc reboot and all go normal this problem can come or times at the same time after the pc BSOD (black screen and windows startup screen freeze finish his reboot it get me an error like this Firma problema Nome evento problema BlueScreen Versione SO ID impostazioni locali Ulteriori informazioni sul problema BCCode BCP FFFFFA B C BCP FFFFF FECBAE BCP FFFFFFFFC A BCP OS Version Service Pack Product and if i go on operative center it get me this Firma del problema Nome evento problema LiveKernelEvent Versione SO ID impostazioni locali Ulteriori informazioni sul problema BCCode BCP FFFFFA AF F BCP FFFFF F C BCP BCP OS Version Service Pack Product ID bucket X x Tdr IMAGE nvlddmkm sys Informazioni sul server e f a - - b - f - c b d here are the information that i see in the bsod post introduction OS -windows x its an assembled pc by me and i ve installed original win Full reatil version the system have week i have upgrade it from an old one created by me year ago the OS has week i have re intsalled it after the upgrade cpu-- gt i K with an after market cooler video card- gt Nvidia GTX with afetr market cooler motherboard - gt asus p z -v gen power supply - gt corsair tx v System Manufacturer gt by me XD here are the output from Windows Vista jcgriff and from perfmon PS sorry for my bad english - -''
Ok 116 error is caused by your Graphics card.
First thing to do is update your drivers from the NVIDIA website.
If BSODs continue Try HDD tests,
download gpu-z to check if your card is getting too hot, also is there lots of dust in the card?
Do you overclock your video card?
Whenever the Windows loadscreen load Black after - it fixes Windows screen Nothing w/cursor screen passes the screen goes black and I can move a cursor around the screen I have had this happen before and fixed it with bootrec exe but I can't seem to get that to work this time Startup repair says it cannot help - Safe mode Black screen w/cursor after Windows load screen - Nothing fixes it has the exact same Black screen w/cursor after Windows load screen - Nothing fixes it black screen problem I have done chkdsk and sfc scannow - Didn't fix it When I Black screen w/cursor after Windows load screen - Nothing fixes it boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing I would like to do this but I can't I have tried changing the active partition on information in some of these other threads - It didn't seem to work All disks are healthy according to the DISKPART and Partition Wizard I have done the HP hardware diagnostic scans and everything comes up fine I see that a lot of the advice on the threads is to do a fresh install - Is it really broken beyond repair at this point Does anyone have any other ways I can try and fix this problem
Hello saturnn and welcome to Seven Forums.
One of the Forum experts prepared this troubleshooting guide for Windows 7 failure to boot issues. Even though you've tried several of the suggested fixes I'd still go through the tutorial and try the steps in the order listed.
Troubleshooting Windows 7 Failure to Boot
I am having problems with the screen freeing when running multiple windows (Chrome, office etc etc). When I try to swap between windows, I get a freeze and I am unable to do anything.
The cursor can be seen moving around the screen but has no effect in any area. The Windows Key doesn't ppear, nor can I tab into another programme.
If I try and start task manager to see which program is causing this, it will not appear over the frozen image.
Is there a way of telling from an event log what program is failing?
For the past several months I have been having problems with my HP desktop computer. When my system reboots I sometimes get a black screen with nothing on it or it gets stuck on the windows logo or I get a blue screen with a bunch of writing.
The blue screen tends to happen with the computer goes into hibernation. So I changed my settings to that it doesn't happen but I would like to fix that so that I can give my computer a rest during the time that I'm not using it.
I have checked for malware, viruses you name it... nothing.
Windows 7 SP1
Intel core i7 930 @2.80GHz
9.00 GB RAM
Kaspersky Internet Security 2013
If you need further info please let me know. ;)
ps I had wonderful support several years ago regarding my laptop.. thank you once again :)
I would like to fix that so that I can give my computer a rest during the time that I'm not using it.
The best way to do this is to simply turn it off; it will also save on the electricty bills too.
When I am not using my machine, I turn it off, because here in South Australia we have the second highest electricity charges in the world.
I get a blue screen with a bunch of writing.
Can you tell us what the blue screen says; usually this is due to a recent hardware or software change; however, in your instance it might be the Hibernation feature that is malfunctioning.
Post back with the information about the blue screen, please.
Hi I would really appreciate any advice i've been trying to fix for four hours without any luck.
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that i did not have a system restore point. I cannot start in any safe mode.
I have all my pictures, uni work etc and im terrified i've lost it all. I've only had the laptop a year.
Any suggestion would be amazing
Hello seven11 and welcome to SevenForums!
I think this article will be fairly interesting to read.
Why is my screen black when I start Windows 7?
i recently had to reinstall my windows xp due to file corruption and now when i start my laptop after the dell loading screen which finishes in a second or two a black screen with a loading bar at the bottom apears which takes 5-7 minutes to complete after its completion the windows loading screen appears and then the logging window appears and after logging in windows start normally. PLZ help me if you know about this and tell me how to get rid of this black loading screen if possible.
THANKYOU VERY VERY MUCH FOR YOUR KIND INTEREST IN MY PROBLEM
So I've hit this issue where I am welcomed with a black screen which is supposed to be my login screen It boots up but what would look like the login screen is simply black When moving the mouse the cursor would emerge whilst changing from pointing to loading cursor animations The wifi icon from the lock screen seems to flicker sometimes but that's pretty much it nothing could be done from my end I've tried resetting restoring from the advanced boot options triggered by constantly interrupting the bootup process but it's telling me it cannot be login Black Windows to prior screen 8.1 screen done since the location of the OS is not quot unlocked quot Safe mode with networking command prompt gives me the same result Unfortunately I do not have a system restore point nor a system image to use The command Windows 8.1 Black screen prior to login screen prompt from within the repair does not let me use sfc scannow too Brief history of what happened beforehand I installed the Uxtheme patcher to enable third-party themes then before rebooting installed an application called StartIsBack After rebooting it seemed fine and I changed my mind and decided to uninstall StartIsBack It turns out the aforementioned program brings a cavalry of bloatware before you could uninstall it After I got rid of the extra software it came with I proceeded to delete each part of StartIsBack from its respective directories but it wouldn't let me delete its core StartIsBack dll because it is running in the background There is no sign of it as well within the task manager So I had to boot to Safe mode to manually delete it and finally getting rid of it After rebooting normally the explorer exe didn't open upon start-up Opening it manually by launching it from the Task Manager doesn't work either so I decided to try and use SFC scannow to try and fix the problem It reported that it wasn't not able to fix some of the errors found and changes will take place after the next reboot After rebooting I am greeted with the black screen issue tl dr is there a possible solution to this without having to format my os partition and or installing a new one If I really have to is it possible to just delete C and perhaps install Windows over it My media files are in D
Try this tutorial: Repair Install Windows 8http://www.eightforums.com/general-support/64442-windows-8-1-black-screen-prior-login-screen.html
I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.
The SFC.exe did not work either.http://www.techsupportforum.com/forums/f217/windows-7-black-screen-then-blue-screen-of-death-655425.html
I am posting on behalf of my friend because he cannot get on but he has a cracked versions of ms office 07 and his dad accidently installed the office genuine advantage and Office SP1 and now this has happened. We have tried booting in safe mode, booting off the windows vista disk and restoring the bios back to system defaults but neither of these have worked. He has Windows Vista Ultimate SP1 and his computer is an ACER Aspire.
I will be updating him with any information posted.
All help is highly appreciated.
Looks like WGA got another one.
I think a format is in order.
As a side note dont put the cracked software back on.
Cheaters never prosper.
Hello I'm new to the Screen Cursor Screen w/ Loading Windows Black After forums but I find myself coming to this site a lot to fix my windows computer so heck why not join Problem Recently my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen I have tried safe mode with the same results What I've Done So Black Screen w/ Cursor After Windows Loading Screen FarTried to Repair Startup with Windows DVD Tried to use sfc scannow at boot Says pending changes and needs to restart Tried logging into my Ubuntu partition and virus scanning None found Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install But I can't log into Windows Tried to bootrec fixmbr fixbot RebuildBcd Which destroyed my dual boot linux grub but I was desperate And still nothing Interestingly though after I do RebuildBcd command it says something like quot Found Windows Installations quot Tried to System Restore Gave me an Error wouldn't you know At this point I'm not to confident that this can be fixed If anyone has any ideas I'm willing to try Or if you have any snazzy suggestions on how I could fix it using another computer I have a different Windows Pro x computer that I can put the HD in if there's someway I can save my data fix it repair install from there I just don't know how Edit I finished the chkdsk and there were no bad sectors though it did give me a message quot Failed to transfer logged messages to the event log with status quot I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk I don't believe it is a virus I think it's a corrupt registry at this point I had just cleaned my registry with CCleaner before the shutdown that led to this gt lt Any Suggestions would be greatly appreciated Thanks
Do you have any external drives connected by usb? I had a similar problem, and found that I had to turn off the usb drives when I re-booted. I still do that whenever I re-boot for any reason.http://www.sevenforums.com/general-discussion/220859-black-screen-w-cursor-after-windows-loading-screen.html
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Thanks for the time, if more info is needed I willl gather it and post it
Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-http://www.eightforums.com/bsod-crashes-debugging/47630-how-do-i-fix-windows-blue-screen-death-black-screen.html
My splash black screen windows screen blue now to laptop is a Dell Inspiron with windows splash to black screen now blue screen XP Professional The laptop was given to me used no original cd s or anything just the machine and power cord just letting you know that right off the bat as I don t have option to put cd in as I don t have it The laptop has a XP sticker on it that doesn t state if windows splash to black screen now blue screen it was home or Professional windows splash to black screen now blue screen to start with I say all this because I can t tell you if the OS was preinstalled or after market installation IN case this matters any I am not knowledgeable about computers without the aid or forums like this so please know that when offering aid I ll need specifics please Recently my system malfunctioned and YourHighness helped me get it cleaned up It was working fine for a few days All of a sudden the Windows Splash screen disappeared and the screen went black After multiple reboots and selecting Function F eventually the computer would go to a grey screen and then would finish booting fine This went on for a week or two Meanwhile as YourHighness suggested I bought more RAM as it only had MB I read it can go up to a gig so I bought used from eBay a and installed it Booted fine after the black screen issue still and worked fine A couple of days later I went to boot it back up and got a blue screen saying quot Stop C Bad Image CheckSum The Image MSAN dll is possibly corrupt The Header Checksum does not match the computed checksum quot I can not boot to safe or any other option I can only access bios and am clueless what to do once there if anything I tried recovery counsel booting but it just refreshes the options screen essentially it only recognizes the XP option I removed the RAM in case it was causing the problem Tried to boot with just a and also with s Still got same blue screen I don t know what to do from here Do I need to take it to a repair shop or can someone guide me through some options Please advise Most appreciatively Thatguy
I would think that your first priority, assuming that your data is safe, is to obtain a means of reinstalling/repairing XP. I mean, that would be my first priority if I intended to run a system with XP on it and I did not believe that the system would run perfectly until I decided to retire/sell/junk it.
So my first suggestion would have been...contact Dell and inquire about recovery/restore CDs for your system.
As for your apparent option of taking it to a shop...that won't resolve the fact that you have no install disks of any type.
I've not ever seen an XP sticker that doesn't indicate which flavor of the O/S is installed.
So here's the deal screen Black Windows [SOLVED] after screen loading starting from the beginning Note I've been away for about a year and I just got back today I'm pretty psyched about Starcraft so I tried to install it a couple hours ago [SOLVED] Black screen after Windows loading screen The software failed to connect to the Internet to validate the installation At the suggestion of a member of another forum I ran ComboFix exe It totally fixed the problem I could have [SOLVED] Black screen after Windows loading screen stopped there but I was a little greedy I then installed Windows Updates on my computer up to but not including XP Service Pack I did this because SC II more or less asked me to I restarted upon completion and the problem began After the Windows loading screen the screen becomes black Shortly afterward there is no more input to the monitor it turns off I hear a beep every seconds from my computer but nothing else This continues until I restart Safe Mode and Last Known Configuration do not work I have the Recovery Console installed but I don't know what to do with that Unfortunately I disabled System Restore quite a while ago to save space I am fairly certain the culprit is these Windows updates What I would ideally like to do is well uninstall them I don't know how to navigate the text workspace of the Recovery Console though and I don't even know if it can be done I'd really appreciate any help at all It's so unfortunate that my computer worked great after a year of sitting idle and then I went and messed it up in an hour
Use an XP Installation Disk to run chkdsk, and hope your problem is HD errors.
If Safe Mode, Last known good configuration and System Restore are all not working, the only thing left is a Repair Installation.
Do you have a XP Installation disk ?
A friend of mine asked me to look at his old XP machine because it simply will not fully startup. It does make it through the initial boot routine and the "Windows XP" splash screen appears but, shortly after that, the screen goes black. All you can see is a black screen with a white cursor in the middle of it. The system does not respond to mouse or keyboard input.
I used a Hiren's Boot CD boot disk to look around his system. He has about 40% free space left on the hard drive which seems to function correctly. I am presently running a virus scan (via the Hiren's Boot CD).
I've never seen an XP machine do this so I'm not sure what is going on. I believe he is running SP3 but I'm not certain of this because I can get it fully loaded to check.
Any help would be appreciated.
Can you boot into SAFE mode? If you can, try updating the video driver for starters.
Hi was wondering if others experience this. Trying to figure out the cause and if there is a fix.
When I turn on or restart my computer after the teal windows logo with the spinning wheel the screen will flash off quickly then come back on black and then 10 seconds later show the lock screen.
It's kind of annoying to have this delay happening and wondering if it's normal or something that can be fixed.
That sounds normal to me. The only variation might be "how long" you pause on the black screen (while your boot is being processed). Now, for some, that black screen might flash for only a few seconds but for others, it could last quite some time. My advice is to do nothing and live with it.
this is my very first forum post here, few people have recommended this site as a best W7 community on the internet.
I have problem with black screen(lag) between windows starting message and login screen, lag is about 10 seconds and its very annoying, here is the video so you can see the problem:
maybe this is normal? i have this install almost two years, i dont have to much programs, and i disabled almost all useless startup programs. I tried also disabling bootscan in my NOD32 antivirus but nothing changed.
Is there any solution for this? and can i post to you some logs or something?
It is Dell's factory install? Usually it is bloated up with some services and programs those are not needed. So you need to clean them up. Follow this guide:
Clean Up Factory Bloatware
Im not so smart about computers so please try to explain it to me in the least complicared way, When ever i start up windows it get threw the Windows boot screen then whens it suppose to come to the logon screen i see only black for no matter how long i leave it on!, i can still move the mouse, and thats all that happens i have a operating system cd, and if i got to repair windows what config do i type??
Thanks Please help i have really important stuff, Including a project for school i've been working on for 2 weeks please Help! Thanks
I'm having a weird problem. My laptop will show a black screen when booting. It seems no matter how long I wait, nothing happens. When I attach an external LCD to the laptop, it shows the Windows load or Windows resume graphics on the external monitor, but not on my laptop screen. As soon as the Desktop Screen with the Windows Login appears, it then appears on my laptop as well.
I also can't seem to get to safe mode. I push f8 and it never comes up I haven't installed any new software or hardware to cause this.
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. Please help. I ran every update that comes up and restart, but this doesn't change this issue. I'm hoping there will be a patch or service pack or some update that will fix this. Any ideas why it does this and any way to fix it without reformatting?
I had the same problem at first. Then one day the listing of all my apps disappeared. I did a refresh and lost a lot of programs but the files were still there. Then I noticed that the problem with the apps had fixed itself and they worked. My feeling is that the initial install wasn't complete and the refresh completed the install. Recently, after loading my Epson printer's CD, the apps once again disappeared. Had to do a system restore. Now I am having trouble with my screen just being black and not coming on at all...even after a reboot. Win8 has a lot of problems.http://www.eightforums.com/general-support/12839-windows-8-pro-screen-goes-black-back-lock-screen.html
Hello. Recently had a virus and have been going through the steps here on bleeping computer to help get rid of it. The last thing I was told to do was run the farbar scan tool and to copy and paste a code and hit fix. Upon doing so the computer prompted for a restart. It now won't get to the log in screen. I've tried booting in safe mode and I've also tried last known working configuration as suggested and nothing has worked unfortunately. I was told to come here. Hopefully something can be done. Thanks a ton.
Tap F8 at boot and select Repair Computer from the Advanced Boot Options. Do a System Restore to a date just before the problem.
You cannot do the above and if you have another Windows 7 computer create a System Repair Disk. Boot and try a System Restore to a date just before the problem.
This is driving me crazy.
Right after I boot my laptop, the screen flashes randomly.
Also something is stealing focus from what I am working on to something else.
Then it likes to suddenly go to a grey screen. I have to manually reboot.
If that is not enough, it like to just reboot.
Scanned with my AVG and Kaspersky, nothing found. Tried TrendMicro House Call, nothing. Dr. Web, nothing.
All drivers are up to date.
I have run it in the safe mode for about an hour with no problems. No new software installed recently. I went to restore and it was only dated from the previous day, so no help there.
I would prefer not to Nuke and pave, but if that what I need to do, I can.
Any thoughts, theories, explosives you can recommend for this?
I await with enlarging piles of hair as I pull it out.
Welcome to SF!
This sounds like a case of overheating, Download Speccy and upload a Screenshot
when in normal use (not Safe-Mode).
I'm getting the black screen with movable cursor or KSOD Black Screen Of Death on Windows (Black Vista Black Of Death) Screen screen or with cursor movable KSOD Vista Black screen with movable cursor or KSOD (Black Screen Of Death) Vista What happens The system powers on POST BIOS Start windows normally Windows splash screen - gt Black screen with movable cursor or KSOD (Black Screen Of Death) Vista Black screen lt - What I can do I CAN enter BIOS and have reset the default settings I CAN press F to give me advanced boot options but all options have the same result apart from quot Repair your computer quot I CAN load the quot Repair your computer quot option I CAN move the mouse around the screen I CAN press shift times to get a dialogue to appear but no control panel I CAN press the power button to shut down the system I CAN start up in safe Black screen with movable cursor or KSOD (Black Screen Of Death) Vista mode which is exactly the same but with lower resolution I CANNOT seem to do anything else However there are workarounds to accessing the hard drive I CAN use MSDaRT or the System Recovery Tool I CAN use the hard drive as an external USB hard drive on another machine What I've tried Startup Repair - Could not detect a problem System Restore - No restore points Windows Complete PC Restore - A valid restore location could not be found Windows Memory Diagnostics - No errors SFC Scan - No problems Stand alone system sweeper - No problems Hotfix Uninstall - Nothing to uninstall I also COULD do a partial or full quot Packard Bell Recovery quot which is essentially like reinstalling windows I DO NOT want to do this I'm sure this is just a simple software issue really and I would rather avoid a reinstall Can anyone recommend what steps I should try to resolve this Thanks
I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.
Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.
I have Windows 7 Ultimate 32 bit. So, these are my problems described in the title. I cannot change desktop from black, only can set a picture as a background.
When I am in pictures folder for example, I see blank or black thumbnails.
When I right click and go to personalize, I can see black themes instead of actual pictures.
I tried almost everything.
- reinstalling video driver
- clearing thumbnail from disk cleanup
- resetting dwm.exe
- going into safemode and then restaring into normal windows
- I tried fixing shell by using "fixshell"
- clearing & repairing registry errors
- ran an error checker
- ran a file checker
I have Microsoft Office 2010 - I heard that it could be the issue, but maybe I am not right, anyway...
I attached a print screen photo.
And, I am hopeless, any help please? Thanks
I noticed you're not running Aero. Click on last item, left side - "Troubleshoot problems with transparency...."
Office 2010 should not be a factor here. Public pics folder is empty - it should have sample pics in it.
Validate your OS installation - Genuine Microsoft Software
A few times now I have been in internet explorer and then the screen with go back and forth from black screen back to internet screen and back and forth between the 2 for a few minutes and then will hit me with a blue screen with a bunch of writing on it and then will restart. It seems to run fine after the computer restarts itself but this has happened a few times now!
Can you provide a few details [remember we can't see or touch your system] about the hardware and software?
don't even know where to start...the boot sequence is ok.
My stats Win XP ECS k S A motherboard AMD ghz Radeon Pro PS w Envision -e quot flat screen I started screen black screen windows after loading getting a black screen after the windows loading screen about months ago So you understand the black screen is AFTER the windows splash screen not before At that time I was running Win ME and had a RAdeon mb DDR I can t say for sure but I black screen after windows loading screen think this started very soon after I got the RAdeon I could temporarily fix it by logging into safe mode then restarting I was having a motherboard problem at the same time where it would reset my bios settings about once a week So after about a month of the black screen issue I returned my motherboard for a new one same model and reformatted upgrading to XP Ok things go well for about a month then start getting the black screen I reformat XP again to fix it and it happens AGAIN So I went out and bought RAdeon Pro thinking the video card was to blame Just to note the HD light is not on when the black black screen after windows loading screen screen comes up also it does not eventually log me on it stays a black screen forcing me to restart manually on front of comp Radeon Pro did not fix it I have reformatted different times now and the black screen seems inevitable I have latest video drivers AGP drivers XP SP DirectX was doing it on dx as well Everyone tells me it s a driver issue but I m thinking it s the motherboard now I have a backup GeForce Mx I pop it in and it works flawless everytime Am I having a motherboard ATI conflict I had found a quick fix where I could just uninstall then reinstall the video drivers and it would boot up again but as of today that stopped working for me Please please please help me Thanks nbsp
try using a lower resolution and a lower screen refresh rate on the graphics card
It's quite possible your monitor can't handle the higher settings.
This is very likely if everything works ok with a geforce 2mx 200 which has lower top resolution than a radeon 9000
Windows XP service loading Screen xp screen goes after black Windows pack This happened after a scheduled chkdsk My screen stays completely black and doesn't let me choose a profile to log on to Screen goes black after Windows xp loading screen I went into safemode and did a scan under administrator with malwarebytes and spybot S amp D And I did find a BUNCH of trojans I couldnt find if I went onto my regular account Malwarebytes' Anti-Malware Screen goes black after Windows xp loading screen Malwarebytes Free anti-malware anti-virus and spyware removal download Database version Windows Service Pack Safe Mode Internet Explorer PM mbam-log- - - - - txt Scan type Full scan C Objects scanned Time elapsed minute s second s Memory Processes Infected Memory Modules Infected Registry Keys Infected Registry Values Infected Registry Data Items Infected Folders Infected Files Infected Memory Processes Infected No malicious items detected Memory Modules Screen goes black after Windows xp loading screen Infected No malicious items detected Registry Keys Infected No malicious items detected Registry Values Infected No malicious items detected Registry Data Items Infected HKEY LOCAL MACHINE SOFTWARE Microsoft Windows NT CurrentVersion Winlogon Userinit Hijack UserInit - gt Bad C WINDOWS system userinit exe C Windupdt winupdate exe Good userinit exe - gt Quarantined and deleted successfully Folders Infected No malicious items detected Files Infected c program files Cain Abel exe HackTool Cain - gt Not selected for removal c program files Cain Abel exe HackTool Cain - gt Not selected for removal c program files Cain Cain exe PUP Passwordtool Cain - gt Not selected for removal c system volume information restore c b -a b- - ab- e dfe RP A exe Trojan Agent - gt Quarantined and deleted successfully c system volume information restore c b -a b- - ab- e dfe RP A exe Trojan Agent - gt Quarantined and deleted successfully c system volume information restore c b -a b- - ab- e dfe RP A exe Trojan Agent - gt Quarantined and deleted successfully c system volume information restore c b -a b- - ab- e dfe RP A exe Trojan Agent - gt Quarantined and deleted successfully c system volume information restore c b -a b- - ab- e dfe RP A exe Trojan Agent - gt Quarantined and deleted successfully c system volume information restore c b -a b- - ab- e dfe RP A exe Trojan Agent - gt Quarantined and deleted successfully c system volume information restore c b -a b- - ab- e dfe RP A exe Trojan Agent - gt Quarantined and deleted successfully c system volume information restore c b -a b- - ab- e dfe RP A exe Trojan Agent - gt Quarantined and deleted successfully c system volume information restore c b -a b- - ab- e dfe RP A exe Trojan Agent - gt Quarantined and deleted successfully Cain and able is obviously mine But Aside from those I removed one that was a quot hijack intuit quot lt --- Hijacker tho I tried a system restore which restored the viruses back and I was able to log on again but with very slow performance And I'm not sure how or what to do to repair it Am I forced to format Thanks in advance
follow this NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum and post the logs here Virus/Trojan/Spyware Help - Tech Support Forum
I'm pretty stumped here this first happened after I was playing fallout for a couple hours on my laptop and restarted the computer On restart after the quot starting windows quot screen I got a BSOD with bug check string SYSTEM SERVICE EXCEPTION bug check code x b After a couple times restarting and fishing around in safe mode the BSOD is just replaced by a black screen The keys and wireless work because the wifi light is on and I can use the keys with my memory to turn the PC off even though I cant see after starting screen black windows is Screen anything I tried uninstalling graphics drivers with DDU in safe mode and I can boot in with windows basic until I reinstall my drivers and restart the computer and I get the black screen Screen is black after starting windows screen again Might be worth mentioning I can swap hard drives with another HP notebook that share the same SATA connector And they have no issues inter-operating right now I am typing this from the computer that has the graphics issue but with the HDD from the other notebook I don't use It installed and runs all the drivers with no issues And vice versa with the HDD in the other notebook
To be clear, you are claiming the Windows Install on SATA HD #1 is only messing up on System #1, but works fine on System #2, but at the same time System #2's HD works fine with System #1?
That eliminates a lot and points to: RAM likely suspect, get a MEMTEST CD and run it on System #1, you can find that info here in tutorials.
RAM - Test with Memtest86+
Hi everybody I'm kinda desperate with that problem i hope you can help me I installed Win Pro everything fine i installed some programs and the latest drivers from Nvidia i ran windows update so i rebooted bios screen was right and then it appeared the win screen with the window and the circle looping and right after that login GTX Pro screen 550 Black in Windows Screen 8 32. while i had to be in the login screen i just get a black but stuttering screen where i only can see the mouse pointer I restart in safe mode uninstall the Ti then i can reboot whithout problem Win detects the card and autoinstall the latest drivers and eveything is fine again and i'm able to play whatever i want until i have to reboot or shutdown again I need to uninstall the card from the device manager everytime i reboot if i want to have the chance of login again Apart from this everything runs fine So it Black Screen in login screen Windows 8 Pro 32. GTX 550 looks like the card works right but there is a problem with the quot welcome quot and login screen It's weird and frustrating and i would appreciate any help
The BIOS on your system dates from 2007. I'd have to wonder if this system is compatible with Windows 8
Many of your storage controller drivers date from 2008 and earlier - I'd have to wonder about those that are involved in any crashes, but there are no memory dump files to examine.
Lot's of errors about services not starting and Windows Updates not installing - but I don't speak Spanish so I can't be sure about the details. I must ask if this is a legal copy of Windows - as illegal copies have many of these same symptoms - and fixing them isn't something that we can do here.
This is my first time here so im not 100% sure if this is where I am supposed to post this.
I am running windows XP Pro and the problem is that I have deep freeze installed on my computer, so I un-thawed it and then installed skype and then froze it again.
Once I was done with Skype I un-thawed deep freeze again and uninstalled Skype and then restarted the computer. Thats when the problem started all I get now is the windows XP splash screen and then the screen goes blank. I tried going into safe mode to un-thaw deep freeze again but it doesn't appear in the bottom bar.
Any help is greatly appresheated.
Hello everyone its me again. Just wanted to give an update on the problem.
It appears that it is deep freeze that is causing this problem on the computer, because when I boot into thawed mode or uninstall deep freeze the computer is able to boot normal (I was able to log in by pressing F8 and then selecting Directory Services Restore Mode, incase someone else has this problem) and once I logged in I was able to open deep freeze and uninstall it.
Unfortunately I need deep freeze installed on this computer because its at a public library (Deep freeze pretty much solves all problems of public downloading viruses etc...) I also have deep freeze installed on 6 other computers running windows XP Pro and they arn't having any problems at all.
If anyone else has had this problem or knows what may be wrong please let me know. I have tried uninstalling deep freeze and reinstalling it as well, but the same problem happens.
i get this error when i tried to open up my computer, first the windows xp loading screen works fine, then after that the screen just goes black and stays like that forever. this happened when i tried to uninstall a USB Bluetooth driver and it was requested to restart my pc so i did, and after that restart i cant get in no more, the screen just goes black after the windows xp load screen. im wondering how can i fix this problem? please help me guys... thank you.. and o yeah one more thing.. when i tried it on safe mode it went to the welcome screen but after that when i try to move my cursor i didnt move at all!! then i restart my pc again and the whole thing happens once more! help me please!
Hello What happened One morning I woke up to realize screen after load screen Black windows my desktop is gone - nothing appears there but only My computer My documents and recycle bin So I did system Black screen after windows load screen restore After that the computer restarted and wanted to run check disk After the check disk was completed the computer rebooted but now - every time the computer finish loading windows - I get a black screen with nothing on it The black screen happens before I'm even asked to choose the computer user and enter its password What I tried Safe mode to install new video driver - safe mode doesn't work I opened a new thread about this problem since it's a problem I had for a long time Run check disk r using recovery console - I got an error The volume appears to contain one or more unrecoverable problems Need to mention the hard disk is actually accessible using Hiren Install the video driver using Hiren - After the installation extracts its files I get an error generated by the setup file - an unknown error has occurred I'm using XP Pro SP Ge-force GTS Hitachi GB HDD Any other info needed If so please tell me and let me know how to retrieve it from the computer Please help Thank you Guy
I tried disabling NVSvc driver (Nvidia driver) using recovery console but now the screen black outs even before I see the windows loading screen.
I enabled the driver again but it still black outs earlier than before..
The other day when I booted up my computer it got as far as the Windows screen with screen load Black Windows at screen the bar scrolling at the bottom and then when I should have gotten the welcome screen my lcd monitor went black with a no signal notice and went into standby I could not get into Windows even in safe mode I did a full restore and everything seemed to be going well until I installed the ATi video drivers The same problem started again black screen no signal at the Windows screen Windows seems to be loading I can hear the hard drive clicking and the Windows start Black screen at Windows load screen up music is heard and finishes after the black screen Things I have tried to resolve this Did a full Windows restore Reloaded the video drivers old and new numerous times Tried Black screen at Windows load screen the ram sticks one at a time didn t find a problem with them Ran Memtest no errors Took video card out and reseated Replugged vid card power wire Took the audio card out and reseated All voltages seem to be okay in the bios fans and hardware are running so I think the power supply is okay No overclocking Don t see any problems in the Bios Cooling seems to be okay No dust in heatsinks Windows loads okay in VGA mode I have net installed I don t see any obvious burned spots on the video card or motherboard Done Google searches and found many with the same problem but nobody seemed to have a fix Accept buy nVidia Searched TechSpot The only thing I can think of that it might be after all this is the video card or the motherboard but because of the driver issue I m leaning toward the video card naturally the most expensive thing in the box Running now in VGA mode with no problem accept the video of course not much fun running in this oh so slow mode Any help will be very much appreciated XP SP fully updated AVG antivirus Comodo firewall Not much other extra software at this point E Core Duo Abit IP Pro motherboard G Skill x gig ram Seagate Barracuda gig hard drive LiteOn DVD CD burner all the above about three months old MSI XTX video card Enermax Power supply X Fi audo card LiteOn CD burner above less than years old nbsp
Doesn`t sound too good mate.
The only thing I can suggest, is to try another video card. If that works ok, then you know your video card has failed.
Thanks screen after Black screen Windows Splash in advance Black screen after Windows Splash screen for any help on Black screen after Windows Splash screen this Yesterday when I went to shut down my computer it began to install the Microsoft updates from the Tuesday patch KB KB KB KB KB KB KB When I came back into the office this morning the computer was shut down When I booted I got the Bios screen and Black screen after Windows Splash screen the windows splash screen just fine Then it just hangs on a black screen My initial thought was the video card driver I booted into Safe Mode and uninstalled the driver No change Thinking that maybe one of the updates was borked I tried to restore to Monday No change I ran spybot and anti-malware which found two entries each related to a trojan downloader I removed them and ran the tests again which came back clean I then ran AVG which also came back clean About a week ago I had a suspicious file which AVG detected and I then removed I think that this file caused some damage which did not become apparent until Microsoft update tried to patch I am running XP Pro SP I really need to get at some db files but SQL Server Agent will not run in safe mode and the backup from yesterday failed I assume this happened due to the update at the time of shutdown as the backup is set to occur then as well I found a thread http www bleepingcomputer com forums topic html where elise helped somebody out with a similar problem however the other person could not start safe mode so I am unsure if I should use the same steps ThanksThies
<<I found a thread (http://www.bleepingcomputer.com/forums/topic356791.html)where elise025 helped somebody out with a similar problem, however the other person could not start safe mode so I am unsure if I should use the same steps.>>
The solutions for malware problems...are seldom generic, since each situation involves a different system, different circumstances, etc.
So...my advice is never to try to use someone else's malware situation...which has been defined and treated by those with expertise...to self-resolve your own situation.
I would suggest that you start in the Am I Infected forum...I'll move this topic there.
While browsing screen went black and audio froze loud high frequency repeating noise Restarted system and windows suggest to perform startup repair before loading Performed it but it says it cannot fix all errors Windows screen after screen Black windows loading will show the loading screen but Black screen after windows loading screen it never logs on screen turns black and keyboard lights are not responsive num etc Created a system repair disk on another computer ran Black screen after windows loading screen repair from there but it did not solve the problem I can enter windows in safe mode writing this from there No new hardware added or software installed before this happened My uninformed assumption is that the -year old SSD is failing What is the best route to take Code Diagnostic Report ----------------------------------------- Windows Validation Data-- gt Validation Code Cached Online Validation Code N A hr x c Windows Product Key N A hr x c Windows Product Key Hash N A hr x c Windows Product ID - - - Windows Product ID Type Windows License Type Volume MAK Windows OS version ID B ECC -E - -AE - A C D Is Admin Yes TestCab x LegitcheckControl ActiveX N A hr x Signed By N A hr x Product Name Windows Professional Architecture x Build lab win sp gdr - TTS Error Validation Diagnostic Resolution Status N A Vista WgaER Data-- gt ThreatID s N A hr x Version N A hr x Windows XP Notifications Data-- gt Cached Result N A hr x File Exists No Version N A hr x WgaTray exe Signed By N A hr x WgaLogon dll Signed By N A hr x OGA Notifications Data-- gt Cached Result N A hr x Version N A hr x OGAExec exe Signed By N A hr x OGAAddin dll Signed By N A hr x OGA Data-- gt Office Status N A OGA Version N A x Signed By N A hr x Office Diagnostics D FF - - D FF - - D FF - - D FF - - D FF - - D FF - - D FF - - D FF - - Browser Data-- gt Proxy settings N A User Agent Mozilla compatible MSIE Win Default Browser N A hr x Download signed ActiveX controls Prompt Download unsigned ActiveX controls Disabled Run ActiveX controls and plug-ins Allowed Initialize and script ActiveX controls not marked as safe Disabled Allow scripting of Internet Explorer Webbrowser control Disabled Active scripting Allowed Script ActiveX controls marked as safe for scripting Allowed File Scan Data-- gt Other data-- gt Office Details lt GenuineResults gt lt MachineData gt lt UGUID gt B ECC -E - -AE - A C D lt UGUID gt lt Version gt lt Version gt lt OS gt lt OS gt lt Architecture gt x lt Architecture gt lt PKey gt - - - -BBBBB lt PKey gt lt PID gt - - - lt PID gt lt PIDType gt lt PIDType gt lt SID gt S- - - - - - lt SID gt lt SYSTEM gt lt Manufacturer gt Hewlett-Packard lt Manufacturer gt lt Model gt HP EliteBook w lt Model gt lt SYSTEM gt lt BIOS gt lt Manufacturer gt Hewlett-Packard lt Manufacturer gt lt Version gt SVD Ver F lt Version gt lt SMBIOSVersion major quot quot minor quot quot gt lt Date gt lt Date gt lt BIOS gt lt HWID gt E C C FE lt HWID gt lt UserLCID gt lt UserLCID gt lt SystemLCID gt lt SystemLCID gt lt TimeZone gt Eastern Standard Time GMT- lt TimeZone gt lt iJoin gt lt iJoin gt lt SBID gt lt stat gt lt stat gt lt msppid gt lt msppid gt lt name gt lt name gt lt model gt lt model gt lt SBID gt lt OEM gt lt GANotification gt lt MachineData gt lt Software gt lt Office gt lt Result gt lt Result gt lt Products gt lt Applications gt lt Office gt lt Software gt lt GenuineResults gt Spsys log Content x Licensing Data-- gt On a computer running Microsoft Windows non-core edition run 'slui exe x a x C' to display the error text Error x C Windows Activation Technologies-- gt HrOffline x HrOnline x HealthStatus x Event Time Stamp ActiveX Registered Version Admin Service Not Registered - x c HealthStatus Bitmask Output HWID Data-- gt HWID Hash Current LgAAAAIAAQABAAEAAAAAAAAAAwABAAEAln cLAIRdxZa zopIH wkRKFGlkucw OEM Activation Data-- gt N A OEM Activation Data-- gt BIOS valid for OA yes but no SLIC table Windows marker version N A OEMID and OEMTableID Consistent N A BI... Read more
Hi and welcome to SevenForums,
I would guess it would be a graphic's card driver if safe mode with networking is working.
Remove the graphic's card after uninstalling the driver
Connect using on board graphic's and see what happens.
Either way safe mode with networking uses minimal drivers and installed software
Post a uninstall a program screen shot here.
attach txt dds txt gmer txt So yea my screen goes black after the loading screen sometimes I had a c A blue screen or was it a And this all happened right after a scheduled CHKDSK And removing the infected files didn't help at all either I'm at a loss here Thanks in advance for the help DDS Ver - - - NTFSx NETWORK Internet Explorer BrowserJavaVersion Run by Administrator at on - - Microsoft Windows XP Home Edition GMT - AV avast antivirus VPS - Disabled Outdated DB - F - A -B - A FD D Running Processes C WINDOWS system svchost goes loading Screen screen xp after black Windows exe -k DcomLaunch svchost exe C WINDOWS system svchost exe -k netsvcs C WINDOWS Explorer EXE C Program Files Malwarebytes' Anti-Malware mbam exe C Program Files Mozilla Firefox firefox exe C Program Files Mozilla Firefox plugin-container exe C Program Files WinRAR WinRAR exe Pseudo HJT Report mStart Page hxxp www xfinity com cid xfactiv eg self main mWindow Title Windows Internet Explorer provided by Comcast mURLSearchHooks AVG Security Toolbar BHO a bc a - f - -aa - d c - c program files avg avg toolbar IEToolbar dll mWinlogon UIHost c program files tgtsoft stylexp logon CurrentLogon EXE mWinlogon Userinit userinit exe BHO Groove GFS Browser Helper - c - d -b f - bbc d a e - c program files microsoft office office GrooveShellExtensions dll uRun ctfmon exe c windows system ctfmon exe mRun Logitech Hardware Abstraction Layer KHALMNPR EXE mRun BluetoothAuthenticationAgent rundll exe bthprops cpl BluetoothAuthenticationAgent mRun Kernel and Hardware Abstraction Layer KHALMNPR EXE mRun TkBellExe quot c program files real realplayer update Screen goes black after Windows xp loading screen realsched exe quot -osboot mRun EKIJ StatusMonitor c windows system spool drivers w x EKIJ MUI exe mRun Malwarebytes' Anti-Malware quot c program files malwarebytes' anti-malware mbamgui exe quot starttray mRun QuickTime Task quot c program files quicktime qttask exe quot -atboottime mRun openvpn-gui c program files ultravpn bin openvpn-gui exe mRun Memeo Instant Backup c program files memeo autobackup MemeoLauncher exe --silent --no ui mRun Seagate Dashboard c program files seagate seagate dashboard MemeoLauncher exe --silent --no ui mRun Malwarebytes' Anti-Malware reboot quot c program files malwarebytes' anti-malware mbam exe quot runcleanupscript StartupFolder c docume alluse startm programs startup logite lnk - c program files logitech setpoint SetPoint exe IE E amp xport to Microsoft Excel - c progra micros office EXCEL EXE DPF Microsoft XML Parser for Java - file C WINDOWS Java classes xmldso cab TCP DhcpNameServer TCP Interfaces CC E E-C - E-B - BB C C A DhcpNameServer TCP Interfaces D AF- - -A E - B EE E DhcpNameServer TCP Interfaces B CE -CB C- C -B FB- A F AB DhcpNameServer TCP Interfaces F DF F F-C E- -BEC -C F DhcpNameServer Handler grooveLocalGWS - FED C-F CA- -A - CB B CD - c program files microsoft office office GrooveSystemServices dll Notify AtiExtEvent - Ati evxx dll Notify LBTWlgn - c program files common files logitech bluetooth LBTWlgn dll SSODL WPDShServiceObj - AAA BA- A C- B - D - D DB - c windows system WPDShServiceObj dll SEH Groove GFS Stub Execution Hook b a f -dda - -b ba- e cd - c program files microsoft office office GrooveShellExtensions dll FIREFOX FF - ProfilePath - c documents and settings administrator application data mozilla firefox profiles n ffvd a default FF - prefs js browser search selectedEngine - Hotspot Shield Private Search FF - prefs js browser startup homepage - hxxp search hotspotshield com g c h FF - prefs js keyword URL - hxxp search hotspotshield com g results php c s amp q FF - component c program files hp digital imaging smart web printing mozillaaddon components hpClipBook dll FF - component c program files hp digital imaging smart web printing mozillaaddon components hpClipBookDB dll FF - component c program files hp digital imaging smart web printing mozillaaddon components hpNeoLogger dll FF - component c program fil... Read more
hi i built my own pc in the summer a few months ago it was windows xp Black splash screen after screen working fine until this morning when i switched it on i only have one user so it automatically goes onto the user without having to click Black screen after windows xp splash screen the name however today i had to click it because it said i needed to activate xp over the phone or the internet even though it was already activated anyway i have activated it now but when i switch the pc on after the xp splash screen it just shows a blank screen i have gone into safe mode and it give me an option of the Administrator and my user i have tried system restore in both but the same thing happens i have seen on other sites that it may be the video card drivers and i might have to reinstall them however on safe mode i put the cd in but i can't install it does anyone know how i can fix this
Hi, I have seen this quite a few times, and yes pain in the butt i know :) Alot of software will not install in safe mode, although seeing as you can get into safe mode, will it allow you to uninstall the video driver from there? If you can, then reboot into regular mode, the system should come up (heres hoping).. then reinstall the vid driver. I have found this to work most times. Worst case scenario.. if that dosn't help. . .go back into safe mode again, uninstall all motherboard drivers, reboot back into normal mode, and again, reinstall drivers. The problem you are having is normally a software issue, generally one of the two suggestions here I find to work. If you have activated and the system is asking for reactivation, that could be due to malware or viruses, or significant hardware changes to your systemhttp://www.techsupportforum.com/forums/f10/black-screen-after-windows-xp-splash-screen-329466.html
There has been this issue which has been bothering me for a screen screen welcome cursor black with Windows before 7 while Every time I try to boot up Windows after the windows logo a black screen with a visible and movable mouse cursor displays for about seconds to minute After that it shows the welcome screen and boots normally I have tried upgrading to Windows recently and this delay increases even more with that OS with a duration of - Windows 7 black screen with cursor before welcome screen minutes Here's a list of the things I tried Disabling all startup services and programs to no avail as this doesn't fix the issue Running an sfc scan Running chkdsk Defragging my disk And here's a list of probably relevant things I noticed that my Wi-Fi internet connection takes a while to connect to the point where it's still trying for about seconds after booting to windows This issue persists in Safe Mode I have a dual-boot Windows and Ubuntu My boot log Code Service Pack Loaded driver SystemRoot system ntoskrnl exe Loaded driver SystemRoot system hal dll Loaded driver SystemRoot system kdcom dll Loaded driver SystemRoot system mcupdate GenuineIntel dll Loaded driver SystemRoot system PSHED dll Loaded driver SystemRoot system CLFS SYS Loaded driver SystemRoot system CI dll Loaded driver SystemRoot system drivers Wdf sys Loaded driver SystemRoot system drivers WDFLDR SYS Loaded driver SystemRoot system drivers ACPI sys Loaded driver SystemRoot system drivers WMILIB SYS Loaded driver SystemRoot system drivers msisadrv sys Loaded driver SystemRoot system drivers pci sys Loaded driver SystemRoot system drivers vdrvroot sys Loaded driver SystemRoot System drivers partmgr sys Loaded driver SystemRoot system DRIVERS compbatt sys Loaded driver SystemRoot system DRIVERS BATTC SYS Loaded driver SystemRoot system drivers volmgr sys Loaded driver SystemRoot System drivers volmgrx sys Loaded driver SystemRoot System drivers mountmgr sys Loaded driver SystemRoot system drivers vmbus sys Loaded driver SystemRoot system drivers winhv sys Loaded driver SystemRoot system DRIVERS iaStor sys Loaded driver SystemRoot system drivers atapi sys Loaded driver SystemRoot system drivers ataport SYS Loaded driver SystemRoot system drivers msahci sys Loaded driver SystemRoot system drivers PCIIDEX SYS Loaded driver SystemRoot system drivers amdxata sys Loaded driver SystemRoot system drivers fltmgr sys Loaded driver SystemRoot system drivers fileinfo sys Loaded driver SystemRoot System Drivers Ntfs sys Loaded driver SystemRoot System Drivers msrpc sys Loaded driver SystemRoot System Drivers ksecdd sys Loaded driver SystemRoot System Drivers cng sys Loaded driver SystemRoot System drivers pcw sys Loaded driver SystemRoot System Drivers Fs Rec sys Loaded driver SystemRoot system drivers ndis sys Loaded driver SystemRoot system drivers NETIO SYS Loaded driver SystemRoot System Drivers ksecpkg sys Loaded driver SystemRoot System drivers tcpip sys Loaded driver SystemRoot System drivers fwpkclnt sys Loaded driver SystemRoot system drivers vmstorfl sys Loaded driver SystemRoot system DRIVERS wd sys Loaded driver SystemRoot system drivers volsnap sys Loaded driver SystemRoot System Drivers spldr sys Loaded driver SystemRoot System drivers rdyboost sys Loaded driver SystemRoot System Drivers mup sys Loaded driver SystemRoot System drivers hwpolicy sys Loaded driver SystemRoot System DRIVERS fvevol sys Loaded driver SystemRoot system DRIVERS disk sys Loaded driver SystemRoot system DRIVERS CLASSPNP SYS Loaded driver SystemRoot system DRIVERS amdkmpfd sys Loaded driver SystemRoot system DRIVERS cdrom sys Loaded driver SystemRoot System Drivers Null SYS Loaded driver SystemRoot System Drivers Beep SYS Loaded driver SystemRoot System drivers vga sys Loaded driver SystemRoot System DRIVERS RDPCDD sys Loaded driver SystemRoot system drivers rdpencdd sys Loaded driver SystemRoot system drivers rdprefmp sys Loaded driver SystemRoot System Drivers Msfs SYS Loaded driver SystemR... Read more
Not that it should matter, but what's your rig?http://www.sevenforums.com/general-discussion/377743-windows-7-black-screen-cursor-before-welcome-screen.html
Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.
Quote: Originally Posted by firelance69
Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.
Can you boot into safe mode (F8)"
Do you have the win 7 dvd to do a repair install?
Do you have a backup, by chance?
Recently, after one week of not being used, my computer has been giving me problems. After being turned on, the computer goes to the loading screen with the bar and loads but immediately after goes to a black screen. If booted in safe mode, the Welcome screen becomes unfocused and as the cursor is moved, the screen progressively becomes more so. I have never encountered this problem before and do not know what to do. Thanks a lot.
What kind of computer ?http://www.techsupportforum.com/forums/f10/black-screen-after-windows-loading-screen-260510.html
Hi I have a Lenovo ThinkPad running Windows Since yesterday I've been having a problem that I haven't encountered since my laptop initially upgraded to Windows which I still swear to this day it did automatically Screen Windows After Black Screen Splash without my permission Whenever I try to boot up my computer I just get a black screen When I boot it up I'm able to see the Lenovo window and also the Windows splash screen After that I hear the boot up tone but then all I get is a black screen Every once in awhile I'm able to Black Screen After Windows Splash Screen see my cursor but not always Before the computer upgraded to windows I was having issues with the screen not working so I purchased a whole new screen After I installed it I still had a black screen Therefore I did some research and just by chance I ran across someone online that had this same problem and they unplugged a yellow backup battery under the touchpad and when they plugged it back it they got their screen back I tried it and it worked too I had no issues with the computer until the windows upgrade When the computer first upgraded to Windows I didn't get an image but if I put the computer to sleep and then work it up I got an image again This no longer works I also tried unplugging the backup battery to see if that would fix it No luck I have a feeling it has something to do with the display driver especially since I can see the splash screen image but I don't know what to do from here Since I can't access my computer anymore I don't know what to do to troubleshoot Any help to get my image back would be greatly appreciated Joshhttp://www.bleepingcomputer.com/forums/t/628471/black-screen-after-windows-splash-screen/
Just started happening last week on my friend's laptop It sticks on the loading screen for ages like minutes then just goes black without ever showing the login screen It's running Windows Home Premium bit Works in safe mode and have done a virus scan using AVG and couldn't find anything Done a memory check but that seems to be fine Tried updating windows in safe mode but the Windows Update won't open Tried doing a system restore but it failed Tried using sfc scannow in safremode but that said there was nothing wrong Tried disabling the graphics card but Screen loading after Windows Black screen. that didn't make a difference The computer didn't come with a windows cd so tried downloading quot Windows Home Premium x SP U media refresh quot Windows Direct Download Links and then doing a Repair Install using the this guide Repair Install but on step it says quot to upgrade you need to be running windows with service pack installed quot Any help would be much appreciated
See if any of these links are of help...
Why is my screen black when I start Windows 7?
Windows 7 Black Screens of Death for Some AMD/ATI GPUs - Softpedia
windows 7 black screen after login, no desktop show up
Windows 7 Loads to a black screen. Whats the - Microsoft Answers
When i boot up the computer it seems alright upon till the loading screen. u don't even get to see a loading screen it just goes black. Can i please get some advice on how to fix the computer with the windows disc. ive put it in and ran the boot up from cddrive. i just have no idia how to fix it from there lol. when i ran it in safe mode it stopped 5 lines down. plz help me out would really appreciate it =).
Which windows disc (Xp? Vista? another OS?)
Is this a laptop or PC?
Are you running an addon Video card (well this is PC only question)
We need to know more specifications about your computer to help you
At a guess I would suggest to run CheckDisk from your Windows CD on the Recovery Console ie chkdsk c: /f (Try that)
Oh and please put your System Specs information in your Profile
hi i recently downloaded a driver i restarted and all went alright but the driver didnt work so well
so i went back to my old driver and i restarted and it came up with a black screen where it should b the logins
ive tryed starting in safe mode doesnt want to go in
ive tryed last config settings that worked which also didnt work
does any 1 have any ideas what went wrong please reply
Hello I've just recently encountered a problem with my pc I'm running Windows xp service pack on a machine with a p ghz proccessor gig ram and a GeForce GS video card After the bios screen the computer appears to load normally with the windows xp loading bar appearing but after this screen all I receive is Loading Screen Windows Black after Screen a black screen with a cursor I can move the cursor around however I can't access anything I also can't issue any commands from this screen I've tried loading last known good configuration to no avail I only get the same screen When I enter in safe mode I get the safe Black Screen after Windows Loading Screen mode text on the corners of the screen but still only a black screen and cursor When I enter in VGA mode all I get is a low res cursor icon I've booted from a windows recovery disk with the same results as a regular boot I quot ve also physically removed the video card and booted the machine without it to only have the same thing happen As far as what happened before this occurred I'm not exactly sure I know that my mom was attempted to install Norton anti-virus and she said after doing a reboot this is what happened Since then I can't get the pc to do anything else I don't know what else I could do to try to resolve this Any help would be greatly appreciated Please help
I would think, at this point, your best bet would be to do a repair install using a Windows XP install disc.
More information can be found here. .
Hey I need immediate help!
It's my sis' previously-formatted HP Pavilion dv5201tx! The problem is as the title above. I can go into safe mode. I've used system restore twice. And in Documents and Settings folder I noticed it has:
Administrator.computer description name
Administrator.computer description name.000
Is it creating more user folders? At some point Administrator.computer description name.000 wasn't there. Corrupted registry hive? I'm not sure! Restarted many times, used Last known good configuration, and it's still black after the boot screen. Please help quick, she uses it a lot. Thank anybody so much..
i need to know what to do to get it off the black screen has to do with geuinnse i ant spell is said windows 7 its not a part of genunsehttps://social.technet.microsoft.com/Forums/en-US/2f1613bd-5d44-4db8-8af7-962f10951ae4/the-screen-black-on-the-right-coner-it-has-window7-its-not-a-part-of-genunns-the-screen-black?forum=w7itprosecurity
Hi I have this year old Lenovo Y config below The discrete graphic card has In WIN Screen Mode POST During , Screen Safe Even Black 7 Black probably fried a long time ago so last year when I did a clean install of Windows I had to disable ATI Card permanently in the device manager using safe mode Black Screen During WIN 7 POST , Black Screen Even In Safe Mode and used the Intel integrated card A few days ago I booted up windows only to encounter quot A disk read error has occurred press ctrl alt del to restart quot I tried to boot up using WIN install disc but soon after the Starting Windows logo the screen Black Screen During WIN 7 POST , Black Screen Even In Safe Mode turns black and I am left with a cursor in a black screen I tried to boot into Safe Mode but still I encountered a black screen with just the cursor I booted with Ubuntu live usb and was able to access all my partition and did back up and even formatted the Windows Partition I tried to boot using a WinPe and faced the Black screen with a cursor again I even reset BIOS to default changed Graphics Adapter from quot Discrete' to quot Switchable' and vice-versa but no effect at all When I boot up using Ubuntu and ran lspci grep VGA I can see both cards listed I even tried to boot up using Windows preview disk still I get a black screen after the Windows loading screen I can't afford to buy any laptop presently since I am currently at college so using Ubuntu for now Is ther any way to install Windows again Is it possible to get the ATI Card working properly- reballing reflow Any way to permanently disable the ATI card and get windows to boot up using the integrated chip Notebook Lenovo IdeaPad Y Processor Intel Core i M Graphics Adapter Switches B W Intel HD amp ATI Mobility Radeon HD
What other graphics adapter choices are available in BIOS setup? If you choose Switchable is there software on the Lenovo site for your model that's needed? Are you using the Display adapter software from there?
Have you tested your HD with the maker's HD Diagnostic extended CD scan, followed by a full Disk Check on a single disk partition you create?
Then work through the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums including trying an alternate install method (disk><flash stick) with new media. These steps overcome almost all install failures, so you'll be reasonably sure the problem is hardware or BIOS settings if nothing works. But don't skip any steps.
Try Clean Install Windows 10 Technical Preview to see if there's any difference with a more modern OS install. It's already a very polished OS and worth testing this.
I just recently upgrade my computer with a new motherboard, CPU and RAM. It was previously freezing when trying to reformat it when someone looked at it I was told that the CPU was overheating so I just upgraded. Well, when I started the computer after the upgrade it seemed to work fine. I need to reformat the hard drive so I tried but after the screen that says "press any key to boot off disk" it goes straight to a black screen. Also, it goes to the black screen right after the windows opening screen. Any ideas guys? I would really appreciate it. I have had nothing but problems with this computer ALL summer!
You have to set your optical drive as the first boot device in the BIOS and then boot with your Windows CD in the optical drive tray. You can change your BIOS back later.
Is your hard drive IDE or SATA? If it is SATA and you are installing XP, you might need to install SATA/RAID drivers during the OS installation procedure.
after starting my comp. when it reaches the log on screen..... it shows my account is signing in and after that black screen with a cursor appears.... nothing else.... i have to sign out and then sign it again to get my screen visible and usable.... (or even restart again) please help me guys......
mine was doing that when i had Avast installed, but once i uninstall Avast and just use the build in AV never got that black screen again.http://www.eightforums.com/performance-maintenance/13030-windows-8-black-screen-after-log-screen.html
Hello So on my computer something strange happens when I uninstall UxStyle It Black Post-Windows Flashing Black Screen Update UxStyle has broken my Windows install once and it has done it again The UxStyle Black Flashing Post-Windows Update Black Screen first time I kept on doing system restores to see what was the problem that made that black screen After trial and error I narrowed it down to UxStyle So I deleted Windows and installed Windows which is what I wanted in the first place Now I decided to triple-boot Windows with Vista and and it has succeeded I reinstalled UxStyle thinking it was just a problem with my old Windows install and then uninstalled it after a few days since I felt like the regular look was better I rebooted Windows and the same effect happened So I would like to know if I can get and replace those three patched DLLs with unpatched DLLs for Windows Could I just change the broken ones to have old next to them and then place the ones I get here there Also would sfc scannow work
Hello lct01a, and welcome to Eight Forums.
A sfc /scannow will attempt to repair any modified or corrupted system files, so that would be a good first step.
SFC /SCANNOW Command - Run in Windows 8
Hello Recently my laptop screen had to be replaced due to a cracked screen Original screen was a Samsung and the new screen is LG After this whenever I install Intel HD graphics windows boots up till the login screen and then goes black one bright flicker then Screen/Blank screen after Black screen replacement completely black again However when I boot into safe mode and replace Intel HD graphics driver with Standard VGA adapter everything works fine except for crappy graphics ofcourse I tried installing various old new latest versions of driver software upgrade downgrade BIOS install monitor inf file from lenovo website for this laptop model everything Odd thing running Dxdiag shows my current display to be x bit hz So I tried to change the display refresh rate in advanced settings gt Screen refresh rate no luck no other option except ' Use hardware defaults' So I went ahead an modified registry values as given here How to Modify the Video Refresh Frequency in the Registry Again no use After I reboot and go back and check its set to by default Tried clean installs installing on a completely Black Screen/Blank screen after screen replacement new HDD Windows Pro Windows Ultimate Windows everything Is it a screen problem Or some hardware ID kind of thing What should I do Please help Dxdiag information ------------------ System Information ------------------ Black Screen/Blank screen after screen replacement Time of this report Machine name UNKNOWN-PC Operating System Windows Professional -bit Build Service Pack win sp rtm - Language English Regional Setting English System Manufacturer LENOVO System Model AG BIOS Ver PARTTBLx Processor Intel R Core TM i CPU M GHz CPUs GHz Memory MB RAM Available OS Memory MB RAM Page File MB used MB available Windows Dir C Windows DirectX Version DirectX DX Setup Parameters Not found User DPI Setting Using System DPI System DPI Setting DPI percent DWM DPI Scaling Disabled DxDiag Version bit Unicode ------------ DxDiag Notes ------------ Display Tab No problems found Sound Tab No problems found Input Tab No problems found -------------------- DirectX Debug Levels -------------------- Direct D retail DirectDraw retail DirectInput retail DirectMusic retail DirectPlay retail DirectSound retail DirectShow retail --------------- Display Devices --------------- Card name Standard VGA Graphics Adapter Manufacturer Standard display types Chip type Intel R HD Graphics Core i DAC type Internal Device Key Enum PCI VEN amp DEV amp SUBSYS A AA amp REV Display Memory MB Dedicated Memory n a Shared Memory n a Current Mode x bit Hz Monitor Name ThinkPad Display x Monitor Model Monitor Id Native Mode Output Type Driver Name igdumd dll igd umd dll igdumdx igd umd Driver File Version English Driver Version DDI Version unknown Driver Model unknown Driver Attributes Final Retail Driver Date Size bytes WHQL Logo'd n a WHQL Date Stamp n a Device Identifier D B E - - CF- B -EA CACC CB Vendor ID x Device ID x SubSys ID x A AA Revision ID x Driver Strong Name Unknown Rank Of Driver Unknown Video Accel Deinterlace Caps n a D D Overlay n a DXVA-HD n a DDraw Status Not Available D D Status Not Available AGP Status Not Available
Not all laptop screens are the same. It is important to get a "replacement" screen, not a "compatible" one.
On the back of the laptop screen is a product sticker (you can only read this before you install the screen). On that sticker is the manufacturer and model #. You can use that number to find exact replacements.
How did you come to choose the LG screen?
I was having trouble starting my computer like many other people it seems - it would hang just after the quot starting windows quot screen appeared I had a completely black blank screen no mouse pointer nothing The only way to overcome the issue was by powering down and restarting windows which always seemed to get it running but very frustrating none the less I tried several fixes from this forum without success Thinking about it though I realised that my problem only began after I had reinstalled windows which I had done several times because of faulty memory - everytime I got the same screen after Solved black "loading screen windows" startup problem I know that advice from this forum frequently referred to ensuring all drivers were up to date so I checked mine via Device Manager All showed that they were the latest drivers according to Windows Update However I decided to manually reinstall the motherboard drivers from the ASUS website I had already done so for the chipset namely the SATA and LAN drivers To my delight this seems Solved black screen after "loading windows" screen to have returned my Solved black screen after "loading windows" screen computer to its correct working state with no startup issues Just thought I would post this info in case it is of use to anyone trying to overcome a similar problem
Thanks for posting your solution! Hopefully this will be of use to someone else. I will flag this thread to be marked 'Solved'.
Windows Outreach Team
Am using a Dell Inspiron 6400 with XP. It'd been running ridiculously slowly recently so I started an AVG scan and AVG immediately threw up a file, which I then deleted, then I got a "fatal error" message flash up. Since then I havent been able to get to the log in screen, it merely goes to the black screen with cursor, and Safe Mode is just a black screen with Safe Mode in each corner. Ctrl Alt Del also doesnt work in Safe Mode for some reason, and I have no CD. Ho ho.
Anything I can do to fix this?
I have been struggling with an intermittent problem for many months and it is getting worse I am running windows vista on a toshiba satellite laptop My screen will go dark not quite as black as when the computer is off when I am using it and although the computer is still working I cannot see the screen Then on startup I can occasionally see flashes of the startup logo which is enough to let me know it is loading My cursor quits working as well After I run spybot in safe mode and then Startup screen black, screen flickers to all black run it again at startup it works for some time This last time was days So I believe I have a nasty virus I run Norton all the time spybot rather frequently and Startup screen flickers to black, then all black screen malaware bytes about once a month I am able to Startup screen flickers to black, then all black screen get it in safe mode by hitting the down arrow once and hitting enter It is very frustrating I don t think it is the video card as it is repaired after spybot use Any suggestions nbsp
That is weird situation I'd say. I am unsure what actually is the issue here, perhaps one way of finding what may be happening is having a look at your Event Viewer Logs. You can find Event Viewer, in Control Panel, Administrative Tools.
Also please follow these 8-steps, and post your logs at Malware and Virus Removal Forum for analysis. Regards
HI I was being helped by Quads on the norton community I know he helps out here too Quads was helping me but I screwed up thought I was helping to save time yes I know I saved you alot of time now but I did not starting Freezing, and when screen computer the redirect search black Screen engine follow complete instructions This is what was done so far OTL scan was run adwcleaner was run had adwcleaner delete Screen Freezing, search engine redirect and black screen when starting the computer all and reboot ran combofix when computer was rebooting it got stuck on the black screen for about an hour Had to restart it again and when it did it restored to a previous date This is where I screwed up Since it was a previous date it seemed like nothing had taken place no downloads on the desktop Ran the otl scan again adwcleaner again log looked the same as first time so I deleted all again Ran combofix and rebooted and it gave me a log That is where I am stuck I dont know whether to leave these downloads on the computer delete them I dont think that Quads is going to help me anymore since I messed up so I was wondering if anyone else could help I just really want to finish what was started The computer was stuck on the black screen this morning and finally got it restarted after about times But I do think there is some kind of virus Still have adwcleaner and combofix downloaded on the computer Dont know if I should delete them or what Thanks Kim
Read the guide here on preparing logs
and create a topic here
Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.
No access to task manager through ctrl+alt+del.
I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.
Pulled the drive and scanned with avast and malwarebytes which found nothing.
Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.
The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...
Start up then screen goes black before I even get chance to log in. If I shine a torch on the screen I can see it is working but impossible to do anything.
I think it needs some new part(s) installed to fix this (I think).
I know it's an old no longer supported system but I use it to run the TV guide, play some language cd's I have installed & Google some info.
I think 1 item is n inverter ?
Thanks 4 any help
It could be the inverter - particuarly if the failure was sudden. It could also be the backlight bulb itself, meaning a replacement screen is needed.http://en.community.dell.com/support-forums/laptop/f/3518/t/19982657
Hi Everyone As the title says about i have a Dell Vostro and im running Windows with a bit It is only years only It started about a month ago I was on my laptop viewing and Black screen. Vostro login screen Dell reach Wont 1520. deleting some unwanted photos i had A few minutes later Dell Vostro 1520. Black screen. Wont reach login screen i realized that i deleted a photo that i wanted So i went to the recycling bin and restored that photo When i went back to my photos and went into the album it said something like i do no have permission to access this folder Please press continue to get full permission I clicked continue and i got the access i should have Now i tried many more random folders and the same Dell Vostro 1520. Black screen. Wont reach login screen thing happened Also when i came Dell Vostro 1520. Black screen. Wont reach login screen out of the folders the folders had a big pad lock sign on the front of it After that i shut down the laptop and went to turn it back on The laptop will power on like normal I can press f for the boot options which i have already tried many times I also tried it in safe mode and what-not but still nothing I can hear the fan and stuff spinning up like normal I have also put and CD into the CD ROM and that spins up fine So after the Dell logo on the screen it goes black and stays that way with the cursor You can move the cursor around no problem I should also add that the battery light is and has been flashing for a good wile Its flashing orange and blue I m wondering if this has anything to do with the battery Because my laptop will not charge with the AC adapter in it for many months now It will only stay powered on with the AC adapter plugged in One more thing The LED lights over the buttons None of the are flashing besides one on the far left And i cant find out anywhere what this LED light stands for It looks like a battery to me Any advice would be so great The way it is now i don t care about the laptop I really want to hope i can save my pictures and videos i have on there nbsp
Since its a laptop the harddrive is easy to pull out and remove.If you have or can get a usb sata/ide connector hook the drive to that and then to another computer if you have one so you can save all of your important data like pix, music, etc.The laptop battery is going to have to be replaced since its no longer charging properly.It sounds like there might be a short somewhere or a power supply problem along with a bad battery.Or possibly something might be wrong with the screen or video or graphics card.
Hi I am having several problems with my computer wondering if I am infected with something First noticed the computer running slowly Then began freezing all the time Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page but only for a second almost like you'd get on a quot run command quot type scrren if that makes sense Also I keep getting a security options failure It seems this only comes after the computer freezes and I try to hit alt control delete to bring up task manager I have tried to run Norton Anti-virus and spybot I've used CCleaner to remove unnecessary files clean The virus software finds in popping Infected? black screen and background, freezing Blue up slow screen, nothing unusual usually some cookies with tracking but no virus Any ideas Infected? Blue screen, black screen popping up in background, freezing and slow Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows Vista WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C Program Files Norton AntiVirus Engine ccSvcHst exeC Windows system taskeng exeC Windows system Dwm exeC hp support hpsysdrv exeC Windows RtHDVCpl exeC Program Files HP HP Software Update hpwuSchd exeC Program Files Java jre bin jusched exeC Program Files Common Files Symantec Shared PIF B E DD - - c -B F- F FCA A PIFSvc exeC Windows System wpcumi exeC Windows System rundll exeC Windows System rundll exeC Program Files AWS WeatherBug Weather exeC Windows ehome ehtray exeC Program Files MSN Messenger msnmsgr exeC Program Files Common Files microsoft shared Works Shared WkCalRem exeC Program Files Windows Media Player wmpnscfg exeC Windows ehome ehmsas exeC hp kbd kbd exeC Windows system taskeng exeC Program Files Electronic Arts EADM Core exeC Program Files Internet Explorer ieuser exeC Windows system sdclt exeC Program Files Lavasoft Ad-Aware AAWTray exeC Windows explorer exeC Windows system wuauclt exeC Program Files Trend Micro HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Search Page http us rd yahoo com customize ycomp def www yahoo comR - HKLM Software Microsoft Internet Explorer Main Default Page URL http www yahoo comR - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http securityresponse symantec com avcenter fix homepage R - HKCU Software Microsoft Internet Explorer SearchURL Default http us rd yahoo com customize ycomp def www yahoo comR - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride localR - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C PROGRA Yahoo Companion Installs cpn yt dllO - Hosts localhostO - BHO amp Yahoo Toolbar Helper - D -C F - EFB- B - ECA - C PROGRA Yahoo Companion Installs cpn yt dllO - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dllO - BHO Spybot-S amp D IE Protection - - F - D - - D F - C PROGRA SPYBOT SDHelper dllO - BHO Yahoo IE Services Button - BAB B B- BC- B - D - FC DE A - C Program Files Yahoo Common yiesrvc dllO - BHO Symantec Intrusion Prevention - D EC - AAE- -AEEE-F F C - C Program Files Norton AntiVirus Engine IPSBHO DLLO - BHO SSVHelper Class - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dllO - BHO no name - E D - A- EC-A -BA D E E - no file O - BHO Windows Live Sign-in Helper - D - C - ABF- ECC- C - C Program Files Common Files Microsoft Shared Windows Live WindowsLiveLogin dllO - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dllO - Toolbar Yahoo Toolbar - EF BD -C FB- D - F- D F - C PROGRA Yahoo Companion Installs cpn yt dllO - Toolbar no name - EAB C -F EC- b -A BA-D BCAE C - no file O - Toolbar no name - BF - F - - - FE E AA - no file O - Toolbar ... Read more
Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HEREhttp://www.bleepingcomputer.com/forums/t/250782/infected-blue-screen-black-screen-popping-up-in-background-freezing-and-slow/
Hello I am trying to fix an HP G - DX Notebook PC Operating to safe From then screen screen and lock blue blink black mode, caps sys Win bit AMD Turion tm II Dual-Core Processor GB GHz I had this laptop since December of and on June of is when I used my notebook PC and was initially of no use I have been working on my laptop on and off since I am not afraid to open the sucker up and get this thing up and running The problem started out with what most ppl call it the quot blue screen of death quot Like most ppl I did ignore the blue screen and did a restart which brought me to the normal Windows screen From blue screen to safe mode, then black screen and caps lock blink and then it would start back up just fine I found this in Device From blue screen to safe mode, then black screen and caps lock blink Manager s Hidden Files Non-Plug and Play Drivers - ehdrv - epfwwfp - Security Processor Loader Driver I am not sure if it has anything to do with what it was the blue screen situation but I tried searching on the net on what it all meant and to see if I was able to fix it but before I was able to do something about it the blue screen kept From blue screen to safe mode, then black screen and caps lock blink popping up and it was getting worse The problem progressed to where on Windows startup it would just stop there blue screen would pop up and of course I had to restart it and do an F key press for Safe Mode I had to work on Safe Mode for a good couple of weeks before I can figure out the problem s I believe I had went into the system and found out it had something to do with some kind of error sigh I did write it down but that was like a month ago and I am unable to locate my notes It s frustrating being careless Any way my notebook PC will not start at all I did remove the battery and left the adapter plugged in to removing the adapter and doing a hard reset no justice The notebook would sound like it is about to start but all you can hear is the fan running and the lights with the caps lock blink sequence of ONCE every - seconds no beeping sound I may have changed something though I went as far as learning how to properly with the static free bracelette unscrewed the laptop apart to see if cleaning the fan would be the cause of it Nothing happened but instead of the caps lock blinking ONCE every - seconds it would blink TWICE every - seconds So I went back and checked if everything was put back together memory stick and such and now when i restart it it would BEEP times and the caps lock would blink THRICE every - seconds And so here I am Please help nbsphttps://forums.techguy.org/threads/from-blue-screen-to-safe-mode-then-black-screen-and-caps-lock-blink.1104596/
Built my own computer, and for a while it ran fine, but now when I try to play League of Legends it will crash often. Sometimes the game freezes, and no method of input will change the screen until I hold down the power button. In this case my speakers emit a high pitched noise. Other times the screen will go black, and the computer will automatically restart. Other times I will get a blue screen with the error code 0x00007e. Please help this is getting very annoying!
I should note that it is not often that it crashes, sometimes it will happen twice in a short time, sometimes it will take days.
DMP files uploaded as per posting instructions, please inform me if you need anything more, thank you!
BUGCHECK_STR: 0x124_AuthenticAMD =
Stop 0x124 - what it means and what to try
Probably hardware. Clean out dust in the system, if you have overclocked stop and revert to original settings. The link contains the most probable solution to your problem. IF the problem cannot be fixed i suggest lowering the vcore a tad tad bit.
Here are stresstests to possibly help rule a few things out. : Stresstests:
Ram : RAM - Test with Memtest86+
General hardware: Hardware - Stress Test With Prime95 ( (Three pre-set configurations are available: Small FFTs and In-place FFTs, and Blend. Small and In-place modes primarily test the FPU and the caches of the CPU, whereas the Blend mode tests everything, including the memory.)
Graphics: Video Card - Stress Test with Furmark (Do the above Graphics test only with the latest drivers, and then Run it until the temperatures stop increasing; should be less then 10 minutes. If you don't see any crazy glitches or distortion on the screen, The test most likely passed. Take note if the Temperature gets too high, or you see Visual artifact - Wikipedia, the free encyclopedia to stop the test.)
I need help ASAP. My computer was having many issues today, so I did a system restore. When it was done, it downloaded updates, I only restored it back to yesterday. Now, when I log into my account, the screen stays black and all I see is the pointer. What can I do to solve this? The PC is shut down right now.
Usually, system restore is used to resolve problems like this. You might want to consider doing a clean install and see if that has any affect. Hopefully your data is saved on an external or flash drive. There's also additional options that you can find here: http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7
Windows Outreach Team
I've tried updating the drivers, making sure nothing was overclocked, ram memtest and furmark. memtest found no errors, same with chkdsk and it didn't crash in furmark
my average temp of gpu is 31 degrees Celsius.
It plays sound for a few seconds afterward but then becomes unresponsive to the power button and keyboard so I have to turn the psu off.
Help would be greatly appreciated
and for some reason it keeps posting this in general discussion not bsod support
How old is your PSU? what brand is the PSU? the video card is Radeon? Have you tried to put the video card into a different PCIe slot? have you tried to do a "clean boot", with only MS programmes starting, as in diagnostic startup?http://www.sevenforums.com/general-discussion/345372-black-screen-when-watching-videos-full-screen-exiting-games.html
my screen stays black and shows the mouse icon and won't load my home screen?
Try booting the PC into Safe Mode. Start your computer in safe mode
If successfully able to boot into Safe Mode try running a System Restore back to a date when it was working properly
My friend has a dell inspiron laptop which came with windows 8 in it. he has recently updated it to Windows 8.1 and after restarting it , then onwards problem started where in only black screen appears. Cursor shows up after waiting a long long time,
but waiting even for hours for windows logo it never showed up. Please tell me some solution
He does not have any recovery discs, no windows os file. Now tell me a solution without these things needed.
Model: inspiron 15R7520
Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.
closing duplicate, please respond at http://forums.techguy.org/windows-7/1117670-urgent-lenovo-y460-previously-blue.html
Hey guys I was installing kali from a usb drive, when it was partitioning the drive it crashed... So I turned off my lenovo g570 4334 laptop, pulled out the usb drive and booted my laptop up normally..... It loaded the lenovo screen, with the options to access bios, then loaded a black screen with a blinking underscore.... I can't do anything at all except from the bios.... I've been searching for hours, Microsoft support for 2 hours straight... And now I just feel like crying.... Please help me!
How to run chkdsk and System File Checker (SFC) from the Recovery Console Boot your Vista or Windows 7 installation DVD
When you see "Press any key to boot from CD or DVD", press Enter
At the "Install Windows" screen, click on Repair your computer at lower left
At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C and click Next
At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
Run chkdsk first then SFC
If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C.
For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
Let either run to completion undisturbed.
Vista or Windows 7:
If you don't have a install DVD, you can download a legal copy here:
Windows 7 Direct Download Links
Windows Vista Direct Download Links
Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
Hello originally my problem is that my internet browsers Internet explorer firefox can not display any kind of pages because of some kind of virus Also I had some kind of fake Microsoft Security Essentials MSE asking me to download more fake AV s onto my computer but I knew well enough that it was fake so I close it This also shows up in safe mode MSE block me from opening things such as iexplorer exe or sometimes it would say tskmanager is a virus and it wouldn t let me open anything So eventually I google this up and I read somewhere that told me to rename hotfix exe to hotfix exe when I run APPDATA so the annoying MSE would stop showing up It also told screen blue screen after KillGodzilla.exe login black Computer using displays me to update my Malwarebyte which I still can not do because I still do not have access to the Computer blue login screen displays black screen after using KillGodzilla.exe internet By Computer blue login screen displays black screen after using KillGodzilla.exe the way I am using another computer to type this So again I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla exe and run it and reboot my computer after that I should update my Malwarebyte but of course I can t do that because after the WINDOWS loading screen the blue log in screen doesn t show and displays a black screen which flickers sometimes after a few minutes it would restart my computer Also same thing for safe mode Does anyone know what is going on Did I screw up my computer to badly Do I need to reset my BIOS I am using Windows XP if that helps I also hav ESET smart security on my computer but I can t even open my computer right now Help is appreciated thanks
Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?http://www.bleepingcomputer.com/forums/t/352162/computer-blue-login-screen-displays-black-screen-after-using-killgodzillaexe/
My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.
Hello JoLaRo and welcome to Seven Forums.
One of the Forum experts has prepared a couple of tutorials that might help you out.
Troubleshooting Windows 7 Failure to Boot
Troubleshooting Steps for Windows 7
If you're still having issues after following the tutorials, please post back.