Windows Support Forum

Trouble contacting Asus customer support

Q: Trouble contacting Asus customer support

Does anyone have any experience dealing with ASUS customer support? I've got a P8P67 LE that won't post (it's also got the faulty 3GB SATA Intel bug and is eligible for the recall.)

Problem is, I can't get ahold of ASUS at all. I've filled out their online form for the recall using the mobo serial number, but when I try to look up the status on their status page it tells me my serial number/email is invalid. I can't register again because i'm already in the system. So I filled out a customer service request 10 days ago and haven't heard back. When I call I've been transferred around, disconnected and left messages that haven't been returned.

Anyone have any advice on how to get ahold of them? I've got a dead board, eligible for recall, and it's still under warranty.

http://www.techspot.com/community/topics/trouble-contacting-asus-customer-support.167984/
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Preferred Solution: Trouble contacting Asus customer support

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I just had the WORST nbsp FIRST nbsp and LAST customer support No order experience with Dell nbsp I will never try nbsp to buy nbsp a computer from them again nbsp I tried to order a laptop online and my ordered got canceled nbsp First I got an email that order was received then five minutes later got another email saying it was changed canceled nbsp I sent nbsp them an email wondering why and never provided an explanation later No customer support the nbsp computer was shipped order nbsp I was told they tried to deliver on nbsp Aug but nbsp it was rejected so computer was nbsp sent back to Dell nbsp Apparently Dell did not use the shipping address provided on file and delivered to the wrong address nbsp Every time I called about problem it was connected to someone in India nbsp Three weeks later and no computer nbsp I will never buy a computer here again nbsp I m surprise they are still in business with this kind of customer care

A:No customer support

Hi vannavo,
Thanks for posting about your ordering experience.
Apologies if there was some confusion with the ordering process.  If you would like me to look into it for you, please contact me privately and send your order information.  Thanks.
Regards,Robert

http://en.community.dell.com/support-forums/laptop/f/3518/t/19988778
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Just wanted to give everyone a heads up on my experience with logitech.Bought several keyboard-wireless mouse sets from newegg.Dont remember the model # but they were on sale and around $45.00.Charger went bad on one of them right away.Second one mouse died little over a month later so I called logitech and they said they would send me a new mouse.Much to my suprise today I received a whole new LX300 wireless keyboard mouse set! I did RMA the first one back to Newegg.I buy alot of Logitech products and now have alot of peace of mind.If they treat everyone this well then they are a great company!
 

A:Logitech customer support

Good to know.

Microsoft Mouse are good, wireless+laser and its worked for 3 years without fail.
 

https://forums.techguy.org/threads/logitech-customer-support.458352/
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I trying to fix my sister's laptop. The recovery CD's she made with the device when she first got are not even reconized by it when trying to do a system restore.So I come on this website and try to purchase a set of recovery CD's from the company that made the thing in the first place, but I can't even get pass to the order confirmation page because it states invalid entries in the payment field. Now If I go to www.RestoreDisks.com and obtain a set from them I won't be able to activate windows 8 because they don't provide OEM serials. Right now this thing is just a pretty red paper weight.

A:Customer Support really SUCKS here .....

You do not need OEM serials as long as you reinstall the same version as was originally on the computer. The serial (Key Code) is embedded in the BIOS so will "just work" and activate the installation as soon as you connect it to the internet.  From the official HP specs, you had Windows 8 64 bit non-Pro. There is a workaround to directly install the Windows 8.1 .iso which is explained here: http://dellwindowsreinstallationguide.com/download-windows-8-1-retail-and-oem-iso/download-windows-8... This is a Dell site but the instructions all apply to HP as well.   

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Customer-Support-really-SUCKS-here/td-p/5587995
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Hi

one of the computers at work is being hit with a virus. It is windows XP on an old computer.I have been getting a VIRUS ALERT messege on the task bar next to the clock and I have no access to either control panel or the task manager.. Please provide me with help if possible..

A:Customer Support Manager

Run this tool first..Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

http://www.bleepingcomputer.com/forums/t/162492/customer-support-manager/
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nbsp bought HP total care after my warranty expired for The customer care salesperson went on and on nbsp Re: Support is fraud Customer a how good the support is and they would even pay for FEDEX to pick Re: Customer Support is a fraud up my computer nbsp when it came to use the policy on first occasion nbsp Hp service said they would take to days to change my Keyboard on laptop I asked if I could do it myself they said If I do it myself The warranty will be void Hence I am stuck nbsp I cant fix it myself or get it done privately nbsp After waiting for month nbsp I got that finally sorted out As Hp took its time in repairing Then My battery went dead Hp this time refused to cover the battery saying that battery is NOT PART OF THE COMPUTER and will not be covered Wanted me to pay another for new battery plus shipping nbsp The supersvisor was too busy to talk to me after holding for Mins I was told he would call me back IS this the kind of support HP offers to Re: Customer Support is a fraud its Customers Shame on YOU HP I for one am not buying HP any more

A:Re: Customer Support is a fraud

i've been on the bad end of service myself..   tho finding out that a loose screw from my laptop hard drive is responsible shocks me a bit..  but things were going good with cs and tech until the issue got brought up to case management as having 4 loose screws on my hdd, one of them having fallen off and shorting out the system board,  is quite unsatifactory assembly to me and require more than a 90 assurance to cover productions serious short coming.. anyway once i got on the phone with quite the rude CM i **bleep** near started to lose it in rage..  he actually had the brass ones to tell me screws being so loose as to fall off the hdd was not a production mistake..   WHAT?!?!  OMG! he then went on to say he doesnt even know why hes talking to me and why this got handed up to him...  trying to ask him why he thinks screws that were not properly fastend was not productions mistake he got even ruder and refused to discuss it..  my bipolar started to flare up from his arrogant ignorance... and he cut the call off quite quickly thereafter... anyway cs and tech were quite polite and helpful with the matter and i am filing a complaint with cs on the CM jackwagon..  both CS and tech recognige the problem and accpet it as a failure in production..  one CS mgr  told me all the laptop screws get loctite just to prevent this sort of issue..  and theres none on these screws..  he's gonna be looking into that bad CM for me... sad  part is to get a resolution i'd be happy with given my poorly assembled product it has to come from the CM's who are above customer service and tech...  and if i have to talk to that dept after having dealt with the one rude guy, i'll flat out lose it into full rage mode..   yep i'm feelin ya a bit..  I wont be looking to buy an HP given that one guys demeanor and ignorance.  and he was a higher level guy who should perform his job at a higher level given his power and responsibility..   shame shame that lowly phone jockeys are much better than a guy in one of the bigger chairs..  thanks to him they will really have to bend over for me to consider giving them my business again. good luck to you and i hope u dont have to talk to a guy like i got.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Re-Customer-Support-is-a-fraud/td-p/450433
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This was a while ago, but it is still in effect. An apparently widely known trojan has infected my computer. I have to type this up from my phone because I have no way of accessing anything from my computer.
 

A:Customer Support (888) 322-9655

Hello,
Please attach FRST reports from preparation guide.
 

https://malwaretips.com/threads/customer-support-888-322-9655.65597/
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How does a person chat with a HP Customer Support Representative?

A:Chat with customer support

Greetings, Suggest you contact HP using options  here. This eliminates the language barrier. Can we help? Cheers!

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Chat-with-customer-support/td-p/5610698
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Greetings all I've been the not so proud owner of a very troublesome Y laptop for just over a year now Being a university student the majority of my school work is done on my laptop which software internal wise performs amazingly However this laptop will not stay together It literally stays on my desk of the time hooked up to a monitor Despite its easy So with Customer Issues Support Many lifestyle I've had to replace the hinge trim under the screen the aluminum around the back of the screen and the screen itself The last repair I had done was a screen replacement The screen sent by Lenovo was REFURBISHED So Many Issues with Customer Support and had white ghosting all over the left side Furthermore when the computer was put back together the trim around the back of the screen doesn't meet up with the screen so there is an open bleep in the side and top So Many Issues with Customer Support of my computer This was the last straw for me I need a computer that will stay together So I contacted warranty support to see if I could have my unit replaced or a refund issued so I can do research and buy a computer that won't fall apart on my desk That's evidently an issue that needs to be dealt with by Customer Relations Fine I can deal with being transfered No They call you back So I'm promised a call back within hours Time ticks by no call I schedule a call from tech support and they promise a call within the next few hours Again no call Finally I get completely fed up with the nonsense I called today and asked to be transfered directly to the Customer Relations Manager because I will not wait for a call that won't come Evidently the system was down so they couldn't transfer me They hang up I call back This new tech tells me that the system is fine but the CRM is out for the weekend and cant take my call right now WHICH IS IT I'm so frustrated with Lenovo at this point that I'm tempted to file a complaint with the BBB Anyways has anyone had this issue before Is there a way to directly call the CRM and skip the crap because I'm certainly tired of it nbsp Thanks B McLeod

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/So-Many-Issues-with-Customer-Support/td-p/3479893
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I went through the Lenovo Warranty Support Line on Thursday th June nbsp Support Line gone? Customer UK They arranged for a repair technician to come to my office on Friday st JulyThe UK Lenovo warranty team then called me on Friday st July to inform me that the repair engineer was too busy to repair my laptop on Friday st July as scheduled so they agreed to re-book it for Tuesday th July as I informed them I was going to be at a customer meeting in London on Monday th July nbsp The repair engineer turned up to our Southampton office to UK Customer Support Line gone? repair my laptop on Monday th July and called me during my London meeting He abandoned the repair appointment as I was not available nbsp I have just tried to contact them the UK LEnovo warranty support team again today This number now hangs up as soon as I call it nbsp This is the Lenovo support website contact page http support lenovo com gb en contactusIt clearly shows me that my laptop UK Customer Support Line gone? is listed as 'in warranty' when I enter my serial number But they no longer list a UK support number There is an option to show the 'Support Phone List' but this list has every country on it EXCEPT for the UK nbsp Can anyone provide me with a uk number to call so I can re-book the repair technician to visit me again now

https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/UK-Customer-Support-Line-gone/td-p/3364628
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Somehow after I knew Emsisoft and Malwarebytes I find all other AV vendors' customer support lacking... but that's just me.

A:Anti-virus customer support

That is because some of the employees involved with EAM and MBAM product development, research and technical support are well known security experts who have volunteered their personal time to assist victims of malware infection long before their program was created. They still stay personally involved with helping victims on Internet forum boards as well as provide individual support services to users of their products. This means they are personally tuned into the day to day analysis of active malware and any reported issues with their software so they are able to respond quickly to them.

http://www.bleepingcomputer.com/forums/t/569468/anti-virus-customer-support/
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http://www.bleepingcomputer.com/forums/t/626163/avg-customer-support-number-1-800-723-4210/
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Hello I am making this post because of my horrible experience with customer support I purchased a Lenovo Y last year for school and it worked great until two weeks ago when the hard drive and keyboard failed simultaneously I checked my warranty and I have about a month left So I decided to call in and see what I could do nbsp That was the worst mistake I could have customer support experience Horrible made I am a college student and I used a cell phone to call in to customer support Not only was I on hold for minutes when I finally reached a representative I thought would help me she told me I would have to be put on hold again and transfered me to the warranty division for Lenovo notebooks While being on hold there is no music to let you know you are on hold no robot telling you how long you have to wait nothing but a pre scripted message that tells you to go to some website I don't even know what the website is because the message was so faint I eventually had to hang up because after half an hour no one responded to me I had a class and I wasted minutes of my minute plan nbsp Mind you Horrible customer support experience I am a college student at a university with a prepaid phone plan I cannot afford to be on the phone for half an hour much less hours like some Horrible customer support experience other users on here have said that they were I should not have to pay money to tell Lenovo that they Horrible customer support experience made a defective product So here I am with nothing A broken laptop A bigger phone bill and nothing to show for it nbsp nbsp

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Horrible-customer-support-experience/td-p/3416690
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Nobody would Help me downgrade my Dell Inspiron from Win8.1 pro to windows 7 pro.

Is it a useless post? 
well, I purchased Dell Inpiron 3542 with Windows 8.1 Pro OEM
and been using it since half a year or so, and now I want to downgrade to windows 7 Pro because that's faster and more comfortable to me.. check this article, yes its free of cost but just for OEMs
support.microsoft.com/.../2832566,
Now I'm wasting 2 hours of my time already while debating with Microsoft customer support as well as Dell Support on phone again and again. and they just won't cooperate at all, whats the matter? aren't us your legitimate customers, now please some one kind enough there to help?
I'l send Express Code or Service Tag in private message, just some one please help me out.

Thanks

A:Is Dell Customer Support so careless to me?

DRZARAK,
You are absolutely correct that your purchase of Windows 8.1 Pro pre installed on your Dell computer gives you the right to 'downgrade' to Windows 7 Pro.   The Microsoft artical that you linked to states that quite plainly.  It is a bit surprising that someone could misinterpret that.
But there is no magic wand that makes this downgrade happen.  It requires that you completely wipe your current installation of Windows and reinstall the new version yourself, followed by all the necessary driver, Windows updates, application software, and your data.  A very time consuming undertaking, more so if you do not do it regularly.  
But that Microsoft article also states "Neither Microsoft nor the OEM is obligated to provide media for the downgrade."  In other words you have to obtain the software media yourself (as well as all necessary drivers that are readily available for download from Dell).  The article also details what to do should your new installation of Windows not automatically be activated (call Microsoft about activation as instructed in the Windows Activation dialog - explain that you are downgrading 8.1 Pro to 7 and they will probably ask for your 8.1 activation code from the sticker found on the PC).
I have two suggestions on how you may want to proceed to rid yourself of Windows 8.1.  The simplest is to upgrade for free to Windows 10.  This 'in-place upgrade' can be done directly over your current version of Windows and it will keep all of you application software, printers, etc. in tact.  Alternatively, if you really want Windows 7 Pro, then I suggest you purchase a Dell Branded Windows 7 Pro recovery disk from that auction site (not mentioned because the forum holds my posts for review if I insert a link - even links to Dell's own site, lol).  The recovery disks sell for under $25.  It will take quite a bit of work to backup your data, install Windows and al the drivers, and your application software but it certainly will work. I can tell you first hand this is exactly what I did to my father's 3542 the day he brought it home.
One additional thing you could consider if you choose to install Windows 7 is to buy a 250gb Solid State Disk drive (about $75 these days) and replace the current hard drive with the new Solid State Disk.  This would not only provide significantly increased performance but it will preserve your old Windows installation and your data should you want to resort back to it (by reinstalling it internally into this laptop or putting the old mechanical hard drive into a USB enclosure that you connect to this laptop via a USB port.   If happy with the new install you can reconnect the old drive and use it to copy your old data to the new Solid State Disk.
Hope this helps.
*edited to correct typos and language about upgrading to an SSD

http://en.community.dell.com/support-forums/software-os/f/4677/t/19660803
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If you have no urgent or important work with your yahoo mail account, you may not feel disappointed to see the Yahoo mail loading in a sluggish manner. However, you cannot afford to wait if you discover that your yahoo account has been hacked or you have some very urgent message to send through your yahoo customer service number.
 

https://forums.techguy.org/threads/urgent-need-for-yahoo-customer-support.1155944/
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Hi there I went to the support page for Office but when you must key in the product ID it does not accept the ID The reason as to why it is doing gone Customer wrong Microsoft support this it is asking for the Windows OS product key and Microsoft Customer support gone wrong not the Office key Of course if Microsoft Customer support gone wrong I do key in my OS key it being an OEM version it will prompt me with support not being supported or i could choose to pay But I do not have an OS issue I have a Windows Office issue All attempts at getting 'Office help' always direct me to the one and same page After a few attempts here and there and getting nowhere and getting somewhat upset I then choose the option to get help from quot The Community quot and guess what it takes me back to the same pages above I start here Support - Office com As you can see if you hover your mouse over the link it clearly says 'office' in the URL then I go to here Microsoft Support Again one can clearly read 'office' in the URL I now have options of which are 'Get live help' and 'Ask the Community both however take you to the one and same link Microsoft Support WOW guess what Office is now repeated twice in the URL which of course explains the stupidity and endless loop that one soon encounters Does anyone have any clue as to where I may go to get Live help for a product that I bought directly from Microsoft themselves not Amazon not a local store but the actual Microsoft website Looking at my order and bill shows nowhere for contact except where I can verify my order delivery Thank you

A:Microsoft Customer support gone wrong

Without knowing what specific Office product you are searching for help with, I don't get the results you do.

http://www.sevenforums.com/microsoft-office/287416-microsoft-customer-support-gone-wrong.html
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Please can some one help me Shuttle customer services is really bad and Patriot tries but fails I bought a Shuttle XPC G from Shuttle s webiste mora than a year ago I ve been using it okay Patriot Need could some help one nor Support nor Customer (no help Shuttles me, until now First here are my specs Model Shuttle XPC G - Media Need some help (no one could help me, nor Shuttles Customer Support nor Patriot Center Edition Chip Intel i P G GHZ HT Ram GB of Patriot Signature Line model PSD G K previously it had DDR two DIMMS no brand memory HD Western Digital GB SATA Video EVGA - Gforce MB Operating System Need some help (no one could help me, nor Shuttles Customer Support nor Patriot Windows Media Center The problem started almost a week ago I was using my computer when suddenly it freezed then I restarted it and it just sits there no boot the only thing I can here is the Fan working but nothing on the screen or no HD light so I waited and waited and tried again it worked few hours into playing F E A R it freezed again now I reboot it and got the same responsed I do not know whats happening the only concern is that two weeks before the problem I had upgraded the memory before having the Patriot one I had MB with heat dispenser of a non brand memory that came with my computer So know I have no idea if it is caused by the Ram I installed the funny thing is that I called Patriot they told me to download Memtest and to run it when ever my computer wanted it so I did and got non errors I ran the program with only one stick two sticks switching them and all combination possible I have given up and stop running more test because I m afraid of damaging my system oh I also upgraded the BIOS and I m still having the same problem but with an increse in frequency happing more and more offeten Can any one tell me what could be happing or what to do is my computer all mess up is it the memory CPU motherboard I have no other computer to try the ram in Thanks in advance nbsp

A:Need some help (no one could help me, nor Shuttles Customer Support nor Patriot

https://forums.techguy.org/threads/need-some-help-no-one-could-help-me-nor-shuttles-customer-support-nor-patriot.462941/
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I need Manager Support Customer Contact with - Lenovo nee... contact details for a Lenovo Customer Support - Contact with Manager nee... department person manager who can assist me in resolving this issue nbsp I purchased my Lenovo laptop from the Lenovo Online Store - nbsp Oct nbsp In February I started experiencing an issue with the laptop where it would shut down and restart This would happen with no warning or the screen would flicker moments before the laptop restarts This does not happen every day when I use the laptop however when it does happen it will keep restarting until I shutdown the laptop and sometimes I would even have to remove the battery The laptop will run with no issue for a couple of days and then it restarts again nbsp nbsp I contacted Lenovo Support nbsp March The representative accessed my laptop remotely installed Lenovo Solution software and ran diagnostic tests with results showing no heating issues Issue not resolved - was advised to use the laptop and phone in if the issue happens again nbsp March Contacted Lenovo Support - Access laptop remotely - Issue not resolved st Service case opened nbsp Laptop sent to Lenovo Repair Center nbsp March Laptop returnedRepair Report- Fan was replaced- Operating System Reloaded nbsp The issue was not resolved and I contacted the Lenovo Support on numerous occasions where I had to explain the problem every time I phoned because the representative could not see my previous phone calls on the system and I had to explain the issue from the beginning nbsp After running diagnostics remotely numerous times a nd Service case was opened nbsp August nd Case Number Laptop sent to Lenovo Repair CenterLaptop returnedRepair Report- The report has no details of what was done I could see that the Operating System Reloaded nbsp Two days and the laptop restarted and kept doing this until I shutdown the laptop nbsp August I phoned the Repair Center the representative could not advise me what had been repaired when the laptop was sent in I was advised to send the laptop in again nbsp September rd Case Number Laptop sent to Lenovo Repair CenterLaptop returnedRepair Report- The report has no details of what was done nbsp Received the laptop and within two days of use the laptop is restarting nbsp Now I am not sure how to resolve this issue I purchased this laptop to be used for work purposes and have been fortunate that my laptop has not restarted while I was running software as this would cause damage on the system from a sudden shutdown nbsp I have spent on a laptop that I cannot use because it keeps restarting I have contacted the repair center on numerous occasions spending time explaining my issues each time I phoned and waiting for them run diagnostic tests I have sent my laptop into the Lenovo Depot Repair Center on occasions with videos showing how the laptop restarts and after all of the above over the last months my laptop nbsp has the same issue which has not been resolved nbsp nbsp I need contact details for a department person manager who can assist me in resolving this issue

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Lenovo-Customer-Support-Contact-with-Manager-needed/td-p/3455413
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I bought an ''Alba personal DAB radio and 1GB mp3 player 11 months ago

The DAB/mp3 player is not picking up any channels anymore (even where there is plenty of signal), the joystick is faulty because it does not move left properly and the earphones do not work.

i have not been able to find the alba customer support, in order to ask for a replacement. (i have a one year guarantee on it).

how do i contact them to get a replacement?
 

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Dear Support I have problem with Hungarian HP nbsp customer support and nbsp warranty service I buy HP device but when Spectre Hungarian support - customer HP 13-h210en this device went awry HP Spectre 13-h210en - Hungarian customer support nbsp the Hungarian warranty service can not repaired my HP Spectre 13-h210en - Hungarian customer support HP notebeook by appropriate quality First time I got back HP Spectre 13-h210en - Hungarian customer support with missing bolt and some items does not fit I attached some pictures So i reported to customer service I am not satisfied with the quality of repair The answer was there are nbsp aesthetic problems I would like note that I can use - times my repaired HP device and my HP notebook docking station is failed The next time I tried to turn on without docking station but the device did nothing I call back support again and I requested nbsp repair I sent back the HP notebook but when i got back HP notebook it some reported problem didn't repaired and see more problem attached pictures The current status HP INC management want to repair again my HP notebook But I don't want to do again because this year I nbsp can not use my HP notebook Please inform me what is your suggest about how to solve this never end story with your service nbsp BR nbsp Norbert

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-13-h210en-Hungarian-customer-support/td-p/5658137
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A:microsoft office customer support 1-844-862-4949

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Hi, I am Ehsanul Haque from Bangladesh. Recently, I have purchased HP Pavilion 15-AU017TX laptop equipped with Core i5 6200U processor, Nvidia 940 MX graphics and 4 GB RAM. It's really great and I am really happy with it. I am planning to buy an additional 4 GB RAM for the laptop. But the cusomer support do not want to upgrade it. They say that it will void the warranty.  I have seen on the other posts that the RAM upgrade will not cause any issue with the warranty. But they are claiming a totally different thing.  What should I do now? Thanks. Best regards,Ehsanul Haque

A:Customer Support Reluctant to Upgrade My Laptop's RAM, Says ...

Hi: According to the service manual for your notebook at the link below, memory upgrades are supposed to be done by an authorized HP service center (see chapter 6 for the parts that should be replaced by an authorized service center). http://h10032.www1.hp.com/ctg/Manual/c05228250 Since this is a peer to peer forum, no one here is authorized to discuss the HP warranty terms and conditions. I suggest you contact HP technical support in Bangladesh or India for further assistance with your question regarding replacing the memory without voiding the warranty. https://www.facebook.com/HPbangladesh You may also want to wait until the 1 year warranty period is over and then do the job yourself if you think you can follow the procedure in the manual to replace the memory.

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I bought a used Dell laptop from a reputable vendor but unfortunately the admin password in the BIOS was set A week ago I tried asking Dell support if is (Vent) NIGHTMARE! Dell a Customer Support there was a way to remove or access the function quot Oh yes sir we can do that quot was their reply quot But you have Business Services you Dell Customer Support is a NIGHTMARE! (Vent) have to speak with Consumer Services Here is their number quot The next agent says quot Oh yes we can do that but you have to speak to the people at Out-of-Warranty Services Don t worry This one time service call will be free quot The next agent says quot Oh yes sir We can do that but you must speak to the Canadian Services group quot The next agent says quot Oh yes sir We can help you but you must register online and provide a receipt as proof of purchase and a picture of your service tag quot I go online create an account have my Dell recognized by the website by installing an app and get the required documents and start all over again After going through all the transfers from one agent to another I find someone that finally seems to be able to help me I email him the documents The account that I created seems to be completely inconsequential as they ask me for more registration and details We mess around with establishing me as a Dell client for hours of a day of vacation He finally tells me that he has a password that I can use to access the BIOS settings I reboot and try it and of course it doesn t work Several hours making phone calls getting required information all Dell Customer Support is a NIGHTMARE! (Vent) for absolutely nothing I hate Dell I will always remember that Dell And I m still stuck with this piece of junk that I can t so much as change the boot order Anybody want a laptop real cheap

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Has any forum member encountered a quot stop all activity quot order from Financial Services when trying to submit a change of ownership form I purchased a relatively new Dell XPS M from a storage unit Change Dell Customer Support/Ownership auction and while trying to assume ownership online a D-Tech took me all the way to the point of removing the Master P W then announced a problem w Financial Services Using a landline I contacted them only Dell Customer Support/Ownership Change to have Finance transfer me straight back to Support which said they were transfering me back to Finance who said they would transfer me to T Support at which point I hung up Any Clues out there I have noticed user hpgl posting bios master p w and submit the following info in hope theres a chance I too could be helped Thankx to all forum users and especially posters who dare to break the bond big industry thinks they have on the personal computers who purchase their products Dell XPS M Duo gb hdd service TBZ G express nbsp

A:Dell Customer Support/Ownership Change

Surely someone has encountered this situation w/ Dell Financial. As big as they are and as many of us that there are,the chances are atleast 50-50. So I'll ask in a diff'rent way:
Anyone care to share their tips, numbers and or experiences sufferred from DELL with respect to master p/w requests, change of ownership requests and generally any info we as a group may find usefull ? Like,for example,the pertinent info from a live support chat (number codes ) not the entire chat but the meat of the request..

anyway just an attempt to get my post number up and maybe get the info to do it myself. My selfishness shall end with this: I've shorted 6 systems with 100% success and will post my photos and results.

Dell XPS M1530
s/t 5TBZ6G1
e/t 12657547873
 

http://www.techspot.com/community/topics/dell-customer-support-ownership-change.132259/
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Our notebooks were stolen & we are trying to contact HP to see if they have any identifying numbers with the registration. I've spent hours with no luck. Any help to talk to someone at HP?

A:How to contact customer support without having serial number...

@courtney2011

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/How-to-contact-customer-support-without-having-serial/td-p/5681752
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Hello!
So I just ordered a Dell XPS 15 and got the confirmation email and everything. When I try to click on see order status a blank page shows up, when I try to search by the Internet Receipt Number, nothing is found. I tried calling Dell Norway several times, but a automatic voice machine say I should go to the website for answers or chat with Dell. When I open a chat no one there is willing to help me and are giving me a email to a 3rd party shop that sells Dell computers, but they can't help me because I didn't place a order with them.
I'm getting so frustrated with this I'm considering canceling my order!!

A:Dell customer support can't find my order and no one is helping me!!

Hi ALEXANDERAHLSEN,
Thank you for writing to Dell Community Forum.
Please private message us the Internet Receipt Number along with your email id and we will check on the status of this order.
Note: Please don't share the Internet Receipt Numbe on a public forum as it contains personal information.
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

http://en.community.dell.com/support-forums/laptop/f/3518/t/19982910
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Hello all nbsp I purchased a Lenovo Ideapad Y - ISK part Q US and according to case manager assigned to my case days ago The notebook was mis-represented by a sales rep and when I got the machine and it didn't have the second hard drive bay in rear of machine which I was told the Q US had The machine also had a mild display issue but rather than report it and spend weeks without a machine I ignore the issue It didn't for Ideapad Alternate Lenovo Support Customer Y700... affect daily usage anyways So days ago the machine dies during a reboot Seems the MB fried I have been fighting and waiting mostly waiting for over a week for a case manager Crystal to contact me which finally happen AM PST yesterday The case manager was nbsp not customer friendly refused the replacement or refund options I requested stated they would ONLY repair the system Her Alternate Customer Support for Lenovo Ideapad Y700... cause for rejecting those options was because I didn't report the display nbsp issue in the first days I have enough exp Yrs in computers to know a Alternate Customer Support for Lenovo Ideapad Y700... bad spot in display is NOT going to fried a MB Conservation got heated I refuse the repair option because I know what they will do is replace MB amp Display and return other parts back to the machine parts that very well could have been damaged when MB died leaving me with a US refurbished machine I then nbsp requested to speak with her supervisor since I was tired of being BS-ed only for her to claim there was no-one higher to speak to and her actually hanging up on me when I told I know better since there's always a higher boss I contacted customer support again today and was informed they can't help me that they had no way to send me above Crystal and that this Crystal is also the person to handle customer complaints I also ask if there was a way for my case to be assigned to another case worker they said no nbsp I cannot deal with this case worker after yesterday as I am yr old Vet with high blood pressure problems Getting this upset over this kind of Customer Service after spending yrs in Customer Service yrs in Automotive Customer Service myself and never treating any of my customers this nbsp manner is very dangerous for my health Requesting anyone from Lenovo past or present that can help me get this BS to end with this company I'd appreciate it tremedously nbsp Thank You in advance ACCPresidentLBBill P

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Innovation of Outlook Customer Support has mediated in each field with modernization which gives accommodation to the clients and enhances the fitness and profitability of the individual who utilizes it. Innovation is getting propelled step by step and assuming its part in the advancement and upgrade of people and Businesses. Each business needs a powerful phone correspondence framework to develop and succeed in his field. In today's date world has turned into a Global town, business depends majorly on correspondence or to put it correctly on Telephone, gazing starting from inquiries with respect to item and their offered administrations, to Closing the arrangements. From taking care of Microsoft Outlook Help the customers to getting the leads everything is being done on telephone itself. So it constitutes as one of the critical component for business operations.
 

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Hi and thanks for reading I ve been using Kaspersky a long while and they ve sometimes been kind of laggard responding to problems but suddenly I m finding them astonishingly bad -- condescending incompetent inattentive and glacially glacially slow even though they know my entire system has been waiting on them for two weeks now I like Kaspersky as a program but this is making me feel like switching I also customer has REAL antivirus support users? for home Which use Malwarebytes and the story is totally different Problems taken care of instantly and courteously And fewer of them My question to the cognoscenti on this fine forum is simply this are there any pay-antivirus programs where I will get real support for my money quot Real support quot means real people getting back to me within hours rather than a week without having to be pestered reading my problems carefully Which antivirus has REAL customer support for home users? knowing just what to do and not making me feel like I m a burden or incompetent for asking Obviously the program has to work too But I do little online that really exposes me to huge risks and I m realising this one factor outweighs many others for me at this point If there is a program that stands out strongly in customer service I really want to know about it Many thanks nbsp

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I received my new laptop at the beginning of the month but sent it back to customer support because the fan was too loud (and a couple of other issues).  I have been following the support ticket the the estimated delivery date the entire time has been for today 9/30.  I checked today, though, and now the estimated delivery date is 10/14.  That means I am not going to get my laptop back until well after my 30 day return window.  Am I still going to be able to return the laptop if I am unhappy with it when I get it back? 

A:Customer support is keeping laptop past my return window

@Jason10

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Customer-support-is-keeping-laptop-past-my-return-window/td-p/5787328
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Hiya

The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues. The reporting tool DOES NOT make any registry changes or modifications to the operating system. There are 6 specialty versions, one for each of the following support scenario categories: Alliance, Directory Services (not for Windows NT 4.0), Networking, Clustering, Software Update Services, and Base/Setup/Storage/Print/Performance. Each version gathers some of the same basic information but there are specific reports unique to each of the support scenario categories. Please read the readme.txt files for more details about each version
System Requirements
Supported Operating Systems: Windows 2000, Windows NT, Windows XP

Please view the readme.txt for specifics.
http://www.microsoft.com/downloads/...7c-7ca5-408f-88b7-f9c79b7306c0&DisplayLang=en

Regards

eddie
 

A:Microsoft Product Support's Customer Configuration Capture Tools: May 13

Alas...

Yet ANOTHER way for Micro$oft to grab your personal information!
 

https://forums.techguy.org/threads/microsoft-product-supports-customer-configuration-capture-tools-may-13.133452/
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This is embarrassing but I need to know logmein.me scam security Customer support risk--D-Link just how much risk I exposed myself to I logmein.me security risk--D-Link Customer support scam ll start with the problem question then explain the circumstances below for those who might need them to help me or in case they re searching for the same problem in the future In short I needed to talk D-Link customer support because my DIR- L was not connecting to my new Motorola Arris Surfboard SB modem In the end I ended up on what is clearly I see now a scam website Having had trouble finding a phone number though I foolishly took the first one I found and here I am now Anyway I know now that it was a scam dlinktechnicalsupport com for those who are interested to know the specific scam site He asked me to go to logmein me to have access to my computer to check various things such as the ipconfig command and such Anyway I was on the phone for an embarrassingly long time before I figured out that it was all a scam to be explained in detail below later but what I need to know now is just how much risk I exposed myself to Is there anything they could have done to my computer that I wouldn t have been able to see on screen while they had access via this logmein service I know some tech support uses logmein legitimately to figure things out faster for tech savvy users which is why I didn t get suspicious faster but I know this was a scam now so I m concerned I m changing all of my website passwords lest they grabbed a cache file or something and I ran the Microsoft MRT windows but to reiterate is it possible they did something I couldn t see on my screen or installed some kind of malware while they had access The MRT found nothing if that helps I have to go now but I will post with more details later and am happy to provide further info if necessary to diagnose this problem Thanks in advance Ryan P S I believe this is a variant of the Microsoft phone call scam stickied on this forum nbsp

https://forums.techguy.org/threads/logmein-me-security-risk-d-link-customer-support-scam.1143568/
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Does Asus P6T or Asus P6T SE support Triple Channel in Memory (RAM) ?
What's difference between Asus P6T and Asus P6T SE ? Which one you guys suggest ?
 

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Summary I am putting this in the UX51VZ-IS71T: on Asus Asus Question Support? general forum section and please bear with me I had posted earlier a thread about my Asus Ultrabook backlit keyboard Asus UX51VZ-IS71T: Question on Asus Support? not illuminated Thank you all that have responded to that post but nothing worked I ended up sending in my Asus for RMA and warranty repairs Here is where the fun starts I first made my case with Asus and they informed me that my Serial Number was invalid I told them that it is wrong as I bought the Laptop from MemoryLabs com which is a Certified Asus Re-seller It even posts their name on Asus UX51VZ-IS71T: Question on Asus Support? their website in quot Where to Buy Asus quot Please do not take this as racist or anything derogative but the Asus support staff are all located in India and there is no way to talk to a person in America The repair facility is also contracted out to a company called BizCom in Milpitas California Now the men and women who work at the support center in India do their best but to my understanding they are a separate company working to just take calls Same with the BizCom company which they are great but again contracted so there is nobody who works for Asus or knows Asus's RMA system My laptop has been sitting at the repair center with no updates from Asus When I contact the support center directly they said the Serial Number was Invalid and that they had to talk to Asus about the warranty service I though Asus already fixed this when I sent them my Invoice of the Laptop and that it was a certified Reseller My Question Has anyone ever had this experience with Asus before Is there a number to talk to someone in America What would you do in this situation as this is my first RMA service and unaware of what is normal

A:Asus UX51VZ-IS71T: Question on Asus Support?

I had correspondence with ASUS via e-mail. It was a while ago now, I think it was a link on their web site. It was a waist of time really. I wasn't impressed. Replies took forever and the answers seemed to be scripted responses. I eventually just gave up asking any more questions. My issue was with creating recovery media. At that time there was no way of creating a recovery disk set in Windows 8.0. The utility I was referred to only worked in Windows 7. It became a non issue when I put an SSD in my laptop and did a clean install of 8.0.

Most of those contracted out call centers go by a flow chart. Ask this question, if the answer is yes, take this branch, if its no, take this other branch. The person asking you the questions may have no technical background at all. As soon as you say I don't know, your basically screwed. Assuming you can actually understand what they are saying. I'm not racist, but I don't think its unreasonable to be able to talk to somebody that is fluent in my native language. It seems to be the luck of the draw sometimes. I've had some that I could understand easily, and some that were almost impossible to understand.

http://www.eightforums.com/drivers-hardware/58716-asus-ux51vz-is71t-question-asus-support.html
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CPU AMD Athlon X Motherboard ASUS A N -SLI DELUXE Memeory SAMSUNG PC GB GB x DDR GPU ASUS EN GS SILENT Silent ASUS A8NSLI-32 Trouble + ASUS Deluxe En7600GS PCI Express MB DDR PSU W SILENT KING- SUPER SILENT SWITCHING POWER SUPPLY HDD GB SATA II Status After installing Windows XP SP and the ASUS motherboard installation CD the system won t take the ASUS A8NSLI-32 Deluxe + ASUS En7600GS Silent Trouble drivers for the GPU System boots to the Windows XP loading screen and remains there The little green bar just keeps moving like it s loading Windows but it loops forever Again this started happening right after installing the nVidia drivers from the graphics card installation disc If I power down manually and then power back up again I can go into quot the last known good quot but every time I try to load drivers again the system starts doing this The latest drivers from nVidia cause ASUS A8NSLI-32 Deluxe + ASUS En7600GS Silent Trouble the same issue I m starting to think this is a driver conflict with the ASUS motherboard chipset or the motherboard RAID drivers Has ASUS A8NSLI-32 Deluxe + ASUS En7600GS Silent Trouble anyone else had a problem like this nbsp

A:ASUS A8NSLI-32 Deluxe + ASUS En7600GS Silent Trouble

Followup: I was able to fix it and thought I'd post this info since it might help others who might have the same problem. After reading through dozens of pages here and in the ASUS forums, I discovered that one of my default BIOS setting mysteriously ended up in a non-default state. For some reason, the RAID option for Silicon Image was set to RAID. That's fine for those how actually want to setup RAID but I didn't plan to use RAID at the time. After making the change to the BIOS, I had to install Windows XP again to get everything registered correctly. Once Windows was up and running, I avoided the motherboard chipset install CD all together by using only the newest versions of all the motherboard drivers directly from the ASUS website. Problem solved!
 

http://www.techspot.com/community/topics/asus-a8nsli-32-deluxe-asus-en7600gs-silent-trouble.52321/
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Gmail customer Service Tech support for Windows 8 Apps Don't Connect to Your Google/, Forwarding to Gmail Not Working, Email-button not working with Gmail App, Gmail's 'Undo Send' Option Officially Rolls Out.
 

https://forums.techguy.org/threads/gmail-customer-service-number-for-technical-support-of-gmail.1156233/
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I have bought Intel 630 Pentium 4 HT 2Mb L2 800MHz LGA775 prescott Processor, Kingstone 512 MB 400Mhz Ram, 40 Gb Seagate baracoda 7200RPM HDD, MSI 6600Gt NX6600Gt TD128E SLI pci-e. I have selected ASUS Motherboard P5RD1-V http://www.asus.com/prog/spec.asp?m=P5RD1-V&langs=01

I want to ask that does this mobo support EM64bit tecnology? Does this mobo support all my purchased items?

I have one more option
Buy ASUS P5RD1-V or Intel D915GAV ?
Intel Motherboard D915GAV http://www.intel.com/design/motherbd/av/index.htm

Does D915GAV support both EM64T and Enhanced Intel speedstep technology?
 

A:Does ASUS P5RD1-V support EM64T? Buy ASUS P5RD1-V OR Intel D915GAV Motherboard?

Hmmm?

I'm not too sure about mixing up the nVidia cards in sli with
the ATI®RADEON XPRESS 200
ULI®M1573
I would research this board further.

The Intel® Desktop Board D915GAV on the other hand
seems to have what you've asked for:
EM64bit and sli and the Enhanced Intel speedstep...
 

http://www.techspot.com/community/topics/does-asus-p5rd1-v-support-em64t-buy-asus-p5rd1-v-or-intel-d915gav-motherboard.32360/
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"[email protected] +1-888-995-2099 for Lenovo Laptop support, fell free call us for better Lenovo laptop technical support & help. Our technician always ready to help you at any time.
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http://www.eightforums.com/general-support/76211-lenovo-laptop-support-1-888-995-2099-lenovo-customer.html
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I really thought that dell improved, but clearly no!!

You guys just refuse to learn from your past sins.

The SR number is attached, this is for a brand new top of the line XPS 13 machine.
This supposedly super piece of machine had debris in the screen.

While this is bad still acceptable, however what boggles me is the customer support.
I have been reporting this issue and have been pushed from one dell department to another...without anybody helping me.

Why can't you show some customer service empathy and solve my *** issue!!!!!

http://en.community.dell.com/support-forums/desktop/f/3514/t/19997042
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In May I purchased an expensive HP Pavilion st All In One desktop computer along with the HP year day on site response customer care package It has been about three months since the computer arrived and it broke I called HP Customer Care and tech support to request an on-site visit Instead I ended up talking to four different technicians unfortunately I could barely understand their accents but for hours they tried to no avail to work me through a fix I asked each one to schedule on site service and each time I received a lame excuse why they couldn't do that The last tech support t person was a supervisor When I asked her why I can't get on site tech support Package Rip Onsite complaints Off Care Customer Customer she said Customer complaints Onsite Customer Care Package Rip Off she couldn't hear me could I repeat the question This was after having a minute conversation where there nbsp was no issue with hearing each other So I started to repeat the question as to why can't I get on site service and Customer complaints Onsite Customer Care Package Rip Off the line was cut off hung up She had my phone number but no call back She hung up on me instead of answering my question HP promises customer care you pay for on site service I spent close to on nbsp this computer and on site care nbsp package I have a three month old non operating computer and a tech that wont schedule on site service that I paid for I SO REGRET BUYING FROM HP

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Customer-complaints-Onsite-Customer-Care-Package-Rip-Off/td-p/5738240
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 I bought the Laptop Dell about 4 months ago, model : Inspiron 7348.today, i see a problem with my laptop : the powder coating at the left-lower conner was foamed and the color was darker (original color is silver).I think it is dirty.So i clean it and the paint cover was scratched.my laptop was urgIy. have contacted to Dell Support center in Vietnam.But i can not image that They said Dell can not make warranty.I ask him Why ??? He explained to me the issue is made by customer. how they can said that! It is so funny.i wonder whether the issue happen with other Laptop Dell ? and How did Dell support his customer ??? 
Now, I feel angry with Dell.and I also understand Why so many people choose Apple's laptop....

http://en.community.dell.com/support-forums/laptop/f/3518/t/19982720
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The saga continues. My three  to four month old Pavillion died and I went through hours talking or trying to talk to Tech services. Really had a hard time understaning them. Continuously asked for in home service like I thought I would be getting when I purchased the 3 day in home  Care Package. Each Tech said that they could not give me in home service ? Promised a call back, never came. Promised an email with contact info and that never came. Did get a private email to my community post from Jeff Christopher, HP Exec. Customer Service asking that I respond and answer his questions however I was instructed to respond by logging into the community, I did but where is Jeff, can't find him. Super Customer Service isn't it. I really, really, really regret buying an HP.

A:Customer Complaints On Site Customer Care Rip Off

Hey, You already have other post:      http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Customer-complaints-Onsite-Custo... Regards.

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Customer-Complaints-On-Site-Customer-Care-Rip-Off/td-p/5748382
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hi...

My amd processor x2 5200 i got some problem so i gave to amd for RMA they replaced new Amd processor. Thing is they gave AMD Athlon X2 250. But my mother board Asus M2N-MX PLUs
I just connected tested... no display @ monitor.

Does my mother board will support AMD Athlon X2 250. ???????

Thanks...
 

A:Asus m2n SE Plus support AMD Athlon X2 250?

The AMD Athlon II X2 250 is not supported by your motherboard according to Asus' website.
 

http://www.techspot.com/community/topics/asus-m2n-se-plus-support-amd-athlon-x2-250.163721/
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Hi - I just need to know if the ASUS PSB board supports Celeron processors, cuz the one I put in instead of the PentII is not doing anything. I went to the site but I don't have an ID, and I can't be bothered right now. Thanx
 

A:ASUS PSB support Celeron CPU?

Are you sure that is the correct motherboard, I can't find any listed at asus, except for some notes to notebooks. And if it is a notebook which model. The one I looked at would support Celeron®, 128KB On-die cache* 450/ 500/ 550/ 600/ 650MHz
 

https://forums.techguy.org/threads/asus-psb-support-celeron-cpu.42680/
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Hi Folks,

I understand there's a forum, run by Asus, where you can ask questions directly to the developers. This is NOT the usual user's forum.

Anybody know anything about that?

Regards,

Henipatra
 

A:Asus Technical Support

I guess no one knows about such a site
 

http://www.techspot.com/community/topics/asus-technical-support.132281/
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I just installed Win10 on a 2nd partition (dual boot) from an ISO, but without the Asus mobo drivers CD (yet). The Asus site says this:

"The following motherboards offer Windows 10 driver for OS upgrade and compatible installation" and my Z87M-Plus mobo is listed.

but nothing to click on to download anything. Anyone know what this means? Does it mean old disc will work or MS provided full support on initial install? Every thing seems to work so far but fonts are a bit small, so I expect the screen res is not what I had earlier with the Win10 eval install.

Does anyone have any feedback on how well it installs preserving all orig apps? Will it work if most of my apps are actually on a separate drive? Did that to save space on the SSD where "C" sits.

Thanks.
 

https://forums.techguy.org/threads/asus-z87m-plus-support.1152764/
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does anyone know if there is any official windows 7 support for the asus a8n-sli premium motherboard?

i have looked on the asus support website and it doesn't list windows 7 as one of the available operating systems do download drivers for.

A:support for asus a8n-sli premium?

Welcome to seven foruma Matt26: As of now you can use the Vista drivers in compatibility mode Compatibility Mode It's a Nforce 4 board, Which Nvidia hasn't provided windows seven drivers for yet and may not ever Fabe

http://www.sevenforums.com/drivers/46696-support-asus-a8n-sli-premium.html
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They were pretty good a year or so ago. Now they don't even respond to support issues whether from the forum or from their webform.

A:What has happened to Asus support?

Maybe you were lucky last year. I used Asus boards for several years and never had a good experience with support generally. Mostly due to flaky web sites rather than outright non-response to a submitted issue, but it was enough to make me give up on Asus.

I don't think any of the motherboard manufacturers will win any support awards. You just have to hope you can avoid their customer support entirely.

I bought a Gigabayte a couple of months ago and actually got a response to a question within 48 hours---more than I expected.

http://www.sevenforums.com/general-discussion/155106-what-has-happened-asus-support.html
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I finally recieved my new asus a n-sli premium board along with a bfg tech gt and some other goodies and got it all set up To my dismay the system would not boot This is the second board i have tried to set up with my new system that would power up but would not post or show any video I thought it was strange to receive dead boards so i decided to call AMD and see about the processor also new purchased with first board Turns out my San Diego is revision E the other possibility is E and the a n-sli premium did not support revision E - explaining what I thought was a dead board so i returned the board to get the a n-sli deluxe which should be here tomorrow the deluxe version does support asus CPU support deluxe a8n-sli the E revision since BIOS or later so my question is - if i were to get this new deluxe board and it has an older bios or would it be able to boot so that i could flash it or would i have to send the board to asus to be flashed i plan on contacting asus support if it the board doesnt boot but i was wondering if anyone here knows what will happen or if they have had actual experience with this situation i am very anxious to find out and didn t want to wait for asus support so thank you in advance if anybody knows what s up giddy http support asus com cpusupport cpusupport aspx SLanguage en-us thats the cpu support page that AMD pointed me to the required for my processor is a few versions old so i hope that the board ships with at least that version and it wont be a problem at all nbsp

A:asus a8n-sli deluxe CPU support

I would bet that your board ships with at least 1011 (1008 minimum) as 1011 is the first BIOS to support X2. I know this isn't the answer you want to hear but I think you're just going to have to play wait and see. Please let us know what happens will you? TIA
 

http://www.techspot.com/community/topics/asus-a8n-sli-deluxe-cpu-support.38204/
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Are there two versions of this mother board? Everytime i look for specs of this thing, i see a max of an AMD 2100 and an FSB of 266... but i always find this picture accompanying it... That is NOT my mobo... what's the deal?
I want to upgrade to an AMD 2500 and pop on a coolermaster aero 7... and overclock those babies... just wondering if anyone can shed some light on this situation... tell me stuff i need to know.
Thanks a bunch, to everyone that replies...
 

A:ASUS A7V333 support...

Maybe this is what you are looking for ...

Asus A7V333-X

or this ...

Asus A7V333

There does appear to be two versions, just as you say, though the model numbers are slightly different (A7V333 vs A7V333-X).
 

http://www.techspot.com/community/topics/asus-a7v333-support.5940/
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Hi guys,

Do you know if the latest BIOS update will allow my motherboard support DDR3-type memory cards?

A:asus m2n68-am se2 memory support

NO.



DDR2 SDRAM - Wikipedia, the free encyclopedia

http://www.sevenforums.com/hardware-devices/150466-asus-m2n68-am-se2-memory-support.html
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Hello I have a headset that seems to malfunction due to not beeing connected to a USB slot I have USB on Asus Support (USB) 2.0 IV Formula do How activate I checked my Device Manager and these are my USB Slots apparently I googled quot Standard OpenHCD USB-Host Controller quot and it seems that it is displayed (USB) How do I activate USB 2.0 Support on Asus Formula IV so by Windows itself to guarentee backwards compatability to USB and quot tranforms quot itself into an Advanced USB port once a USB device is plugged in For me however it does not do that My motherboard Asus Formula IV provides (USB) How do I activate USB 2.0 Support on Asus Formula IV drivers for the USB Ports only I assume the USB Drivers are part of the Motherboard Chipset The manufacturers website (USB) How do I activate USB 2.0 Support on Asus Formula IV however only provides me with a link to quot AMD Chipset Driver V for Windows XP bit amp Vista bit amp Windows bit WHQL quot from I installed that am not sure however if it's outdated AidaReport Paste org - Viewing Paste GNDhcFJA DxDiag Paste org - Viewing Paste ACBv JDf How should I procede Thanks in advance for any help

A:(USB) How do I activate USB 2.0 Support on Asus Formula IV

Hi koga99, welcome to the Forum.

You seem to be blaming the computer for your headset malfunction, whereas the problem is more likely to be with the headset.

What is the make of the headset & does the headset have it's own software?.

http://www.sevenforums.com/hardware-devices/388358-usb-how-do-i-activate-usb-2-0-support-asus-formula-iv.html
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hey guys,
does anyone know if this ASUS CRW-5232AS drive can burn 900 mb cds? i check out some reviews and none mentioned it could so i think im out of luck. also, if it doesnt is there any way to like change firmware or something so that it could? thanks
 

A:ASUS CRW-5232AS support 900mb cds?

I think it's more on if your burning support can support it. I think it's called overburn on Nero.
 

https://forums.techguy.org/threads/asus-crw-5232as-support-900mb-cds.353958/
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hi, i was wondering with my current specs if my laptop can handle either a CPU overclock or a CPU change/upgrade of some sort. ive run a bunch of tests on games, turns out that my CPU is what's lacking in awesomeness, but the rest is fine, so i figured maybe instead of buying another laptop and wasting hundreds of dollars perhaps i can make this one better.
idk if specs are posted below my post so il just post it here anyways

OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3583 Mb
Graphics Card: NVIDIA GeForce GT 320M, 1024 Mb
Hard Drives: C: Total - 461939 MB, Free - 403768 MB;
Motherboard: ASUSTeK Computer Inc. , K50ID , 1.0 , BSN12345678901234567
Antivirus: AVG Internet Security, Updated and Enabled
 

https://forums.techguy.org/threads/asus-laptop-support-required.950614/
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Tech Z87 support on Solved: USB Partial Asus Pro Support Guy System Info Utility version OS Version Microsoft Windows Professional Service Pack bit Processor Intel R Core TM i - K CPU GHz Intel Family Model Stepping Processor Count RAM Mb Graphics Card NVIDIA GeForce GTX - Mb Hard Drives C Solved: Partial USB support on Asus Z87 Pro Total - MB Free - MB E Total - MB Free - MB Motherboard ASUSTeK COMPUTER INC Z -PRO Antivirus Microsoft Security Essentials Updated and Enabled Yesterday evening I noticed that my keyboard and mouse wouldn t start after coming out of sleep mode Inevitably I had to manually switch off the box Solved: Partial USB support on Asus Z87 Pro However on restart they still didn t work I unplugged and re-plugged my devices and found that a bank of USB ports on the top left rear panel were not operating whereas all the Solved: Partial USB support on Asus Z87 Pro other USB ports lower down were o k There are also two USB ports on the top of the case These are working fine I have re-loaded the drivers but still no luck There is some power reaching these four errant USB s as when I plug in the X-Box controller green led blinks but then disappears The Windows device manager doesn t show any hazard warnings against any of the USB ports I went into the BIOS and checked the USB settings It was set as partially operational so I changed this setting to fully operational Still no luck I have run out of ideas and would appreciate anyone s input into solving this conundrum Thanks in advance JJ nbsp

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Does anyone know if (or where I can find information about) DVI-A support on the ASUS Radeon HD 7850. I've had this graphics card installed in my PC for a few years now. It's been great, but it lacks a VGA port, which I now need for a project. If I'm able to use a DVI-A to VGA adapter that would be ideal, but I've not been able to find any information that may indicate whether my graphics card supports DVI-A.
 

https://forums.techguy.org/threads/dvi-a-support-on-asus-radeon-hd-7850.1159155/
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I need Suport CD for this Mainboard M2n32 deluxe. There is one software Soft AP for Access Point i cannot find on Internet.
Have somebody something like that?
Thx
Ossi

A:Support CD for Asus M2n32 deluxe

Hi osmania,
I guess this is an Asus motherboard? Here is the link to the software/drivers for Asus M2n32 SLI deluxe mainboard.

ASUSTeK Computer Inc.-Support-

Raj

http://www.vistax64.com/drivers/111848-support-cd-asus-m2n32-deluxe.html
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https://social.technet.microsoft.com/Forums/en-US/e4e0d7f9-a328-4da0-90c8-e53e39b7a8ff/office-support-1-800-385-4895-phone-number-customer-care-phone-number?forum=LCDS
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I have an ASUS maximus VII here that I have been very happy with so far. By far one of my favorite boards to date. I am running dual GTX 780s on it and am looking to expand to 3gtx 780s..... It LOOKS like there is about a spare 6mm of clearance left over id I were to install a 3d card, but before I go drop another $450 I am hoping someone can tell me if the board will actually support 3way SLI. I cant think of why it wouldn't, but $450 is not a small amount to be doing an experiment.

I appreciate the support!

A:Can an ASUS Maximus VII support 3 graphics cards?

I just did some research and see that it chokes up on the last one being PCIe2.0-8x I may buy a rampage in the future and use this one in my server farm.... We will see. Still looking for opinions. I think the obvious answer is the transfer rate is not worth it but if someone wants to tell me I'm wrong, I'm all ears.

http://www.sevenforums.com/graphic-cards/365239-can-asus-maximus-vii-support-3-graphics-cards.html
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How fast of a cpu can my ASUS CUV4X mobo support???
I need to know ASAP!!!

Thanks
 

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I don t pretend to know much about CPUs doesn't M3A78 asus support II 965? Phenom Why x4 mb or motherboards so thought I d ask you guys I currently have a Asus M A Motherboard and didn t want to have to upgrade it for a new processor So i found out that the Phenom II X s are AM backwards compatible and began my search for the processor I wanted After reading about the AMD Phenom II X Black Edition I decided it was the processor I wanted with the right price tag for me but to my dismay despite the M Why doesn't asus M3A78 mb support Phenom II x4 965? A page saying it Supports nm Phenom II X Processors Why doesn't asus M3A78 mb support Phenom II x4 965? the does not appear on the cpu supported list on the asus webpage I called but wasn t given any real reason i think the guy just read what I had and saw it missing from the support list TL DR So I was wondering Why doesn't asus M3A78 mb support Phenom II x4 965? just why the Phenom II x BE isn t supported by the Asus M A motherboard Thanks in Advance nbsp

A:Why doesn't asus M3A78 mb support Phenom II x4 965?

I took a quick look at the CPU list on the web and the Phenom II X4 965 seems to be supported. Nope I was wrong. It's not supported. I looked up the ASUS M3A78 EM which does support that CPU.
 

http://www.techspot.com/community/topics/why-doesnt-asus-m3a78-mb-support-phenom-ii-x4-965.175272/
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I was looking up mobos and found this one on Newegg: here. I want to make sure that it supports the Core 2 processors before I buy it.
 

http://www.techspot.com/community/topics/will-the-asus-p5ld2-support-a-core-2-duo-chip.73574/
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I have Dell venue 8 pro. I have seen in forums that it will support Miracast. Whether all windows 8.1 machines/or machines with windows 8 upgraded to windows 8.1 will support miracast? Or is it machine specific?
If so how to find out whether ASUS S400CA with windows 8.1 will support miracast?

http://www.eightforums.com/network-sharing/37497-asus-s400ca-windows-8-1-will-support-miracast-not.html
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Does this motherboard act like a wireless router? Can I use it in place of one or does it only connect to a router? I have a MacBook Pro which "sees" the PC in Access Point mode but won't connect to the internet.

http://www.techsupportforum.com/forums/f10/asus-p5e3-deluxe-wifi-ap-n-support-309714.html
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I just ordered a 3TB HD. I was under the impression the install would be normal plug and play. However, something prompted me to google the drive and people had issues with their system identifying the larger sized drive.

Iirc, Brink had my mobo (P6X58D-E). I am still running the second oldest bios. Asus download website is a mess and I can no longer find any info on bios updates. But that's ok, I guess since I tried flashing a few times before and all my settings were changed and I did not know what the new setting did since they were not present in the previous version.

So my question is if I can install Windows 7 onto my newer Toshiba HD: Newegg.ca - TOSHIBA PH3300U-1I72 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail Kit?

A:Asus motherboards: P6X58D-E does it support UEFI

Quote:
Asus motherboards: P6X58D-E does it support UEFI


Looking at the specs
Motherboards - P6X58D-E
not UEFI.

You can still use all of 3tb, when the drive is set to GPT as a DATA drive.

http://www.sevenforums.com/installation-setup/313732-asus-motherboards-p6x58d-e-does-support-uefi.html
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Hi again

Can this mb support this ram?:

1024MB Stick, 6-Layer PCB, CAS 3.0, 128x4 Configuration (High Density), 184 Pin, DDR Memory

I went to the website but I didn't see anything that mentions if the ram can be high density...and the site doesn't really give extensive ram specifications anyway just a list of ram sticks that only reach up to 512mb that are compatible (didn't see information on if it should be CAS 2.5 or 3.0 or what either), but im sure I can have a 1024 mb stick as my board supports up to 3GB of RAM. I just want to know if the specific RAM mentioned above will work on my motherboard because I've read that this motherboard can be touchy when it comes to RAM...
 

A:Can an Asus K8V SE Deluxe motherboard support 1 gig of high density RAM?

Your m/b can support this RAM: 3x DIMM for DDR400/333/266 Max 3GB. :hotbounce
 

http://www.techspot.com/community/topics/can-an-asus-k8v-se-deluxe-motherboard-support-1-gig-of-high-density-ram.22958/
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Gigabyte GA-X58A-UD3R

Asus P6X58D Premium


I heard the gigabytes UD3R's usb 3.0 get cancelled when using crossfire or sli? Does Asus Premium does the same?

thank you for your answers, would help me alot

Explain in detail if you can please..
 

A:Motherboard Gigabyte or Asus? Which one fully support usb 3.0 and crossfire?

I heard the gigabytes UD3R's usb 3.0 get cancelled when using crossfire or sli?Click to expand...

That does not seem very probable. What's the source of this information?

Both ASUS and Gigabyte are great brands. Just get the board that comes in cheaper as long as they have the same feature set.
 

http://www.techspot.com/community/topics/motherboard-gigabyte-or-asus-which-one-fully-support-usb-3-0-and-crossfire.142775/
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Hi Guys I'm Aking if someone knows how to install the Asus' MB support software, (like Ai suite, Turbo V, etc...) i need it for OC etc... they desn't want to install in Win 8, I tried with compatibility options, but it says that mb isn't supported...
Some ideas?
Thanks in advance

A:How to install Asus AI Suite, Turbo V, and other MB support software..

Does your motherboard support it? You haven't filled in your system specs so its hard to give any advice on something like this.

http://www.eightforums.com/general-support/7187-how-install-asus-ai-suite-turbo-v-other-mb-support-software.html
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Hi there I recently bought an ASUS laptop model F LA and it came with windows I formated the hard drive and installed a clean copy of windows only to discover that on ASUS s website they offer absolutely no to support offers no From for Win8 win7, wireless? Solved: asus support or drivers for this particular model just manuals and licenses oh and i think some bios updates too Somehow I found some drivers here and there but some of my devices are Solved: From Win8 to win7, asus offers no support for wireless? still not recognized on device manager and when I try to update the drivers from there it says windows could not Solved: From Win8 to win7, asus offers no support for wireless? find driver software for your device the devices I still have Solved: From Win8 to win7, asus offers no support for wireless? problems with are intel r series xhci hc - c intel r atom tm celeron pentium processor intel DPTF thermal framework device - network controller probably my wireless as it doesn t work also my biggest problem pci data acquisition and signal processing controller Unknown device usb -crw No CD containing drivers came with the laptop im getting desperate Any ideas Also can someone move this to software i think i posted it on hardware by mistake nbsp

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http://www.techsupportforum.com/forums/f10/trouble-obtaining-help-and-support-311149.html
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I've been a long time fan of ASUS products, but recently I've noticed signs of trouble. Their forums have been down for at least a week (hadn't checked for a long time prior to that). And all the US email support forms are inoperable (error out on submission). I've sent an email to the ASUS US tech support email address.

Has anyone heard any news on the relative health of the company?
 

A:Is ASUS in trouble?

I've just double-checked their site and many links from it.....all seem fine from this end. Do you have the URL to their forums?
 

http://www.techspot.com/community/topics/is-asus-in-trouble.16028/
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Havin trouble with new motherboard. Here what I have:

Asus socket370 TUSI-M
Intel celleron 1.1g
768 133sdram
GEforce 2
WinXP

Here my trouble, I play online games alot, and when I put this new board in, on some the puter completely freezes. I tried new ram, switching ram around. Now in bios when I disable the cache it runs fine with no lockups. Any ideas? Also during the Memory test at startup, it counts very slowly. Any ideas would be great help, been workin on this for a month now. Also I did replace the power supply with ATX 300watt, if that makes a difference
 

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https://forums.techguy.org/threads/having-trouble-installing-japanese-support.974322/
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I have Norton 360 installed on my computer
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I have opened up my task manager and tried to shut eerything else down. I have restarted my computer and also uninstalled and reinstalled the product.
When I try to contact the technical support all windows close.
I dont know what else to do.
Im kinda stuck since my computer is currently vulnerable to viruses and such.
Please help me !