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my home screen won't load up my screen stays black and shows the mouse

Q: my home screen won't load up my screen stays black and shows the mouse

my screen stays black and shows the mouse icon and won't load my home screen?

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Preferred Solution: my home screen won't load up my screen stays black and shows the mouse

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: my home screen won't load up my screen stays black and shows the mouse


Try booting the PC into Safe Mode. Start your computer in safe mode

If successfully able to boot into Safe Mode try running a System Restore back to a date when it was working properly
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I have an hp pavillion laptop Its running windows vista home premium edition I turned on the computer and it was showing me a message telling me whether i wanted to start in safe mode or repair window I chose the repair window option It did the window start up repair and then there was a message that told me if i wanted to restore at black screen. load. Stays not will Windows to a previous time I chose a date that i knew the computer last worked perfectly It did the restore and then said it would restart It stayed on a black screen with a flashing underscore on the top left side I waited hours and it never restarted so i turned it off and then turned it on It starts to load brings up the screen with a loading bar then it goes into a black screen and just stays there I tried loading it in safe mode and it loaded Was able to back up my information Restarted the computer and still the same just a black screen I have searched all over but cant find a solution

A:Windows will not load. Stays at black screen.

Worth a look,

Louis screen with blinking cursor in XP can be resolved by running the fixmbr command from the XP Recovery Console. Since you have an HP system, you may not have the RC.
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Hi all, My laptop model no is HP Pavillion. My OS is Windows 8 64 bit. So today I shut my laptop down forcibly pressing the power button as it was not responding for that time. So the next time I switched it on this erroneous problem started. Everytime I switched it on the HP logo comes and then the Windows logo also comes. But then the screen stays black and only the mouse cursor is seen. So what can be the cause of this problem?  Note- I already tried the discharging method after taking off the battery and holding down the power button. It could not help. All LED's are working fine. I have no extra monitor, so I cannot check the display elsewhere. 

A:Laptop screen stays black with mouse cursor only after HP an...

Hi, Try the following. Shutdown the notebook and leave it like this for 10 seconds. Tap away at f11 as soon as you press the power button until you see a 'Windows is loading' message. On the next screen, select your Keyboard Layout and on the following screen, select Troubleshoot. Select 'Advanced Options' and then select System Restore. Click on your Operating System and then wait until the System Restore window opens. Pick a restore point at least 24 hours before the issue first occurred and then proceed with the system restore. Regards, DP-K
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A:W7 will start up, load files, and then stay at a black screen with a mouse

Have you tried booting into safe mode (F8)?

If it were a HD it probably wouldnt boot.

Doubt its memory for the same reason.

I am thinking video driver, and if it boots in safe mode would be more certain.
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need help to solve my current problem.
After booting Win XP Home I get a Black Screen with a whit mouse cursor.
I have tried to reboot in safe-mode-no success.
Who can help me?

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but waiting even for hours for windows logo it never showed up. Please tell me some solution

He does not have any recovery discs, no windows os file. Now tell me a solution without these things needed.
Model: inspiron 15R7520
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Hello there So as the title says I'm having some problems with my computer I bought it about weeks ago Goes Stays Black BlueScreen MMO's. and playing Screen Black, Restarts and no issues with it other than when I try to play an MMO that would make the graphics card work The graphics card that is installed in the computer was separately bought and installed so I'm thinking it might be conflict issues with the card but I don't know The way it happens is I run the games I can play for anything from a minute to mins and then my screen says it has disconnected from the image goes black and I can hear my computer restart but my screen stays black I have to manually power off and back on for my screen to start showing images again Once restarted i get the quot Problem Event Name Bluescreen quot thing It's really annoying since I just bought GW and I can't play properly any help would be appreciated Also in the Action Center it's said that my Nvidia Graphics Card has stopped working or crashed multiple times naming the exact times my computer crashed which is why I believe it has to do with my card

A:BlueScreen playing MMO's. Screen Goes Black, Restarts and Stays Black

BugCheck 116, {fffffa800cf0e010, fffff88010aee630, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ade630 )

Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Oct 02 19:21:13 2012 (506B3099)
Follow these steps:STOP 0x116: VIDEO_TDR_ERROR troubleshooting
Overclocking -
I recommend if you are overclocking any hardware, that you reset these values within the BIOS to their default values in order to increase the stability of your system.

Please run the following tests for your graphics card and RAM:
RAM - Test with Memtest86+
Run Memtest86+ for least 7-8 passes, and preferrly overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Graphics Card:Video Card - Stress Test with Furmark
Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components.

Use the following program to monitor your hardware temperatures during the stress test:CPUID HWMonitor
Hard Drive:Disk Check
CrystalDiskInfo - Software - Crystal Dew World
SeaTools for Windows | Seagate
Scan for corrupted or missing Windows files with:SFC /SCANNOW : Run in Command Prompt at Boot
Please check for the latest driver updates (may have to install a older driver) for your graphics card on the manufacturer's website, and check for any driver compatibility issues with:Windows 7 Upgrade Advisor - Download - Microsoft Windows
If you are using DirectX, then try uninstalling and then reinstalling the DirectX API:How to download and install DirectX

Please post back your results
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A:Screen stays empty and only my mouse comes up

Got the same problem but i got XP already installed and when im trying to install W7 by booting it i get it. I hope someone can help us
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compaq n610c laptop. mouse will move up and down and try to come off the left side of screen but won't. tried with mouse pad and with ps2 mouse and usb mouse.
any ideas

A:mouse stays on left of screen

what was the result with the ps/2 mouse and the usb mouse? if they all do not work correctly there's something going on with the operating system itself.
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Hi My computer was running fine and then suddenly the screen went black nbsp I turned the power off and on and it came up on screen black stays Options with error message Unmountable Boot Volume and then tried to fix the problem but it just stayed on the black screen and never fixed the problem nbsp I turned it off done the hard reset where I take out stays on black screen Options the battery and hold the power button for fifteen seconds but it is still the same nbsp I have gone into the mode where I can try to restore the computer but it does not allow me to do that It say's it is restoring and then just stays black nbsp nbsp I have also ran a report where it says the problem stays on black screen Options is Hard drive Short DST Check Failed and gave me a code of SNHWW- stays on black screen Options N K-MFPWMG- WF nbsp If there is anything that can be done to help me I would really appreciate it as I use this laptop for work and really need to get it back up and running urgently with minimal cost nbsp Many thanks for your help
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months ago my HDD IDE died because of quot the click of death screen Stays black forever! in quot thingy and now recovers itself its kinda weird the windows starts normally i couldn't hear any clicks from my HDD anymore but after a few days when i restarted my PC properly i Stays in black screen forever! restarted it from the quot start menu quot here goes the Stays in black screen forever! quot new Stays in black screen forever! quot problem i restarted my pc my system info appears the RAM and the video card thingy then the ASUS motherboard logo appears and after that a blinking underscore appears in a black screen after a few seconds the quot blinking underscore quot finally disappeared BUT my screen remains in blank and black and stays there forever it didn't even reach the windows loading screen I did tried to disconnect and connect my cables from the motherboard i even tried to disconnect and connect my HDD from the motherboard and did the same with my video card and RAM but it didn't solve the problem WHAT IS REALLY THE PROBLEM IS IT THE WINDOWS OR MY HDD BTW EITHER OF THE TWO SAFE MODES ARE FREEZING WHEN I HIT quot ENTER quot I'VE ALREADY CHECKED THE BIOS BUT IT SEEMS IT DETECTS ALL OF MY HARDWARE any help will be appreciated thanks
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A:Screen stays black at all times

Yes replace the old power supply and back up everything important to you. Get those old hard drives replaced ASAP. They are slowing your system down at the very least
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OK. So my laptop doesn't start. It just blinks 3 times (1 long and 2 short). The whole laptop is shut down and doesn't start.message edited by blacklakk

A:screen stays black and i don't hear anything

"It just blinks 3 times (1 long and 2 short)"You'll need to post more information than that if you want advice on what to do.What blinks? The screen? One of the lights?Do you mean it blinks or it makes beep noises?Make & model?
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A:All fans come on, but screen stays black.

HDD seems to be active, and the drive reads the disk. I tried clearing the CMOS, no luck. Sorry, RMA?

Also, I have a 20 to 24 pin extention on my PSU, would that effect it?
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I have a ASUS Lmaborghini VX2S for reference.
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After the screensaver automatically turns off the display after after Screen screensaver black stays minutes the screen STAYS black no matter what I do it won t turn back on I have Screen stays black after screensaver pressed buttons on the keyboard mouse and turned the display on and off I have to hard Screen stays black after screensaver reset my computer it sucks man What is going on I looked in Screen stays black after screensaver the power options and sleep is on never and turn off hard disk is on never I was looking for hypernation but I couldn t find it anywhere I deleted my hybernation files a while back because they were taking up space and I never had used it This has just started fairly recent when I got my new video card eVGA GTX MB it started doing it but that is around the same time I deleted my hybernation files that is why I suspect it but I can t find anywhere to enable or disable it I checked in power settings under advanced and it isn t there I have Windows Vista Home Premium bit What s going on I need help this is driving me nuts I am hard resetting my computer almost every day because of this I don t want to shut off automatic display shutoff because my Acer X W monitor gets hot and I like it to cool down when the screen gets shut off In the past I had this same model of monitor burn up on me don t know why but I suspect heat This thing gets really warm after a couple hours They sent me a new one for free then but my warranty is up now Help please Thanks Bushpilot nbsp

A:Screen stays black after screensaver

I would have to agree that deleting your hybernation files is probably the cause. Since they are only needed if you allow your computer to hibernate, there must be another step to shutting it off. It does seem like you checked the right places though. I would assume it would be in your power settings.

You might want to check you BIOS though. If it's disabled there, I'd think you'd be ok.

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Iv just installed a new CPU into my vista PC and now my screen says black. The PC sounds as if it is loading up like usual but my PC screen stays off as if my PC was off.

I even turned my screen off and on again but said it wasnt reciving a signal.

What should I do?


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I have an Asus Eee PC that I got last year for my birthday It has Windows as the operating system When I turn to computer on it seems to be working normal When it comes time to log into a user profile and I click on the administrator profile which is the one I use and type in the password Screen Black Stays Computer The computer logs onto the profile but the screen stays completely black I can still hear the computer running but the screen doesn t change This has happened before but the toolbar was always Computer Screen Stays Black visible at the bottom of the screen and now Computer Screen Stays Black it s not The only thing I can do with the screen black is type in Ctrl Alt and Delete to get the menu Nothing on the menu seems to be helping with the issue I decided that I better see if the same thing was happening with my guest profile too When I logged into my guest profile everything is working fine and that s what I m on right now However the administrator profile has all my documents that I need for school and work so factory resetting or the possibly of wiping the computer isn t really an option Thank you for your time nbsp

A:Computer Screen Stays Black

Is explorer.exe running when you look at the processes?
If it is, end the process.
Next press Ctrl+Shift+Esc to bring up Task Manager, and then go to File \ New Task (Run) and type in explorer into the run box.
Does your desktop appear?
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I've had this before but can't remember what I did to stop it
It Is exactly like you pull the dvi/hdmi lead out of monitor/gpu everything still working i.e. if playing video on youtube it carries on playing just no picture.
I think it was something to do with Intel's built in gpu, but I have disabled it everywhere I can think of bios, device manager etc.
Can anyone through some light on this please as it's startingto annoy me now

My rig specs in sig.

A:Random black screen, rig stays on !!

When does this occur? At random? Only when videos/games are playing? Also, what is the exact behavior? Is the monitor giving off behavior as if it has lost its video source, like an error saying the source was lost or it is switching through different connections to find one? Can you tell if your system is locked up, or if it's still accepting your input? The best way to determine thsi is to have the display lost when playing a video, then pressing a key to stop/start playback.

If the monitor is acting like it's not connected to the PC, then it can be a bad video port on your card, a bad/loose video cable, or the monitor itself has a bad port or is just plain bad. You will want to start with potential physical suspects before dabbling with software. Have you tried actually running the video through your onboard video (make sure to enable it and stuff of course) instead of your graphics card and see if that worked?
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A:Computer screen stays black

Do you get any signs of "life" (like the BIOS Info screen etc)
If so it's probably a driver issue (did you remove the old drivers before the switch) ?

If not, there are IMHO only 5 possibilities:
#1 The card wasn't seated properly -- reseat it
#2 The card draws more power than your PSU can handle -- get a better PSU
#3 you forgot to connect the extra power cable --connect it
#4 you bend one or more pins in the video cable -- replace
#5 The card is defective -- RMA

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hello this is ecobill i am new in black Screen stays Monitor the neighborhood I know a little about computers enough to be dangerous so I need help once in while Whenever I have trouble it is never the normal problems Because I lost the printer drivers and USB drivers on my present Monitor Screen stays black computer when I updated to XP Service pack and I have been able to install them from any locaton I have received a used but more updated computer I was told it worked but there was no rack for the hard drives that matched the screw holes I adapted an old rack and when I turn on the Monitor Screen stays black power with Monitor Screen stays black the monitor attached there is nothing but a black screen The power supply appears Ok because some of the lights come on the hard drive is running and the fans come on the motherboard and video card The monitor is OK because I used it on another older computer Also when I just unplug the monitor from the video card the screen comes on I tried another older video card in one of the shorter card slots but it did work either Any ideas out there Thanks nbsp

A:Monitor Screen stays black

Monitor stays black

I don't know how to reset the cmos unless you mean to pull the battery. I don't know about the BIOS bus for the video (I can't see any BIOS) settings. I removed the original AGP video card that I thought might be a problem and I put an older working video card (Trident) in another PCI slot and this made no difference. I pulled the RAM chips to clean the connections and reset all cables. I disconnected the CD drive, the floppy drive, and later the hard drive after checking each situation indiviudally, but this made no difference.

Another problem (may be related) is the on-off switch does not control anything. I have to use the toggle switch in the back. I checked the wire connection from the switch to the motherboard (Intel D845BG) and it looked OK.
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I was attempting to watch a pornographic video that I searched for on google and the video would not play Instead it prompted me to update my flash player Me being the genious that I am I downloaded flash player hd v exe Immediately after I downloaded it nothing happened and the video still did not play That's when I knew I was screwed Apparently this has caused other people problems as well I got this info from a google search so it may be unreliable A couple of days after this happened for some reason I ignored the problem Mcafee did an update that required a restart After the restart my computer stayed on the black screen with the loading bar that says microsoft corporation beneath it for longer welcome screen. the Windows freezes/stays black before than usual and went black I Windows freezes/stays black before the welcome screen. waited for a while and it stayed black I Windows freezes/stays black before the welcome screen. then rebooted in safe mode with networking and tried to Windows freezes/stays black before the welcome screen. search for a solution I frantically made several assumptions one of which was that Mcafee was the problem so I uninstalled it A couple of sites recommended Malwarebyte's anti malware I scanned my computer it took about an hour and a half and it came up with three problems I clicked fix or something I can't remember and it quarantined them I then restarted and experienced the exact same irritating black screen I can only operate in safe mode Any help would be much appreciated Note I ran root repeal several times and it never made it through a full scan dds txt DDS Ver - - - NTFSx NETWORK Run by El Scorcho Amigo at on Thu Internet Explorer BrowserJavaVersion Microsoft Windows Vista Home Premium GMT - SP Windows Defender disabled Updated D DDC A- F- FAE- E -DA C ACF Running Processes C Windows system wininit exe C Windows system lsm exe C Windows system svchost exe -k DcomLaunch C Windows system svchost exe -k rpcss C Windows System svchost exe -k secsvcs C Windows System svchost exe -k LocalServiceNetworkRestricted C Windows system svchost exe -k netsvcs C Windows System svchost exe -k LocalSystemNetworkRestricted C Windows system svchost exe -k NetworkService C Windows system svchost exe -k LocalService C Windows system svchost exe -k LocalServiceNoNetwork C Windows Explorer EXE C Windows system svchost exe -k NetworkServiceNetworkRestricted C Program Files Windows Media Player wmpnscfg exe C Program Files Mozilla Firefox firefox exe C Program Files Windows Defender MSASCui exe C Users El Scorcho Amigo Desktop dds scr C Windows system wbem wmiprvse exe Pseudo HJT Report uStart Page hxxp www g tv com uWindow Title Windows Internet Explorer provided by Comcast mStart Page hxxp www comcast net mDefault Page URL hxxp www toshibadirect com dpdstart mWindow Title Windows Internet Explorer provided by Comcast uURLSearchHooks SearchSettings Class e e- - f - dab-fcdd b e d - c program files search settings kb SearchSettings dll uURLSearchHooks Yahoo Toolbar ef bd -c fb- d - f- d f - c program files yahoo companion installs cpn yt dll BHO amp Yahoo Toolbar Helper d -c f - efb- b - eca - c program files yahoo companion installs cpn yt dll BHO Adobe PDF Link Helper df c-e ad- -a -fa c ebdc - c program files common files adobe acrobat activex AcroIEHelperShim dll BHO Google Toolbar Helper aa ed - dd- d - -cf f - c program files google googletoolbar dll BHO Java Plug-In SSV Helper dbc -a - b-bc - c c c a - c program files java jre bin jp ssv dll BHO SearchSettings Class e e- - f - dab-fcdd b e d - c program files search settings kb SearchSettings dll TB amp Google c b - - d - b - a cd f - c program files google googletoolbar dll TB Yahoo Toolbar ef bd -c fb- d - f- d f - c program files yahoo companion installs cpn yt dll TB E C F -A A- F C- FEC-FD DC A F - No File uRun ehTray exe c windows ehome ehTray exe uRun Aim uRun SansaDispatch c users el scorcho amigo appdata roaming sandisk sansa updater SansaDispatc... Read more

A:Windows freezes/stays black before the welcome screen.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE
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Hi guys

Has anyone got any suggestions to a laptop which boots normal with LEDs on and fan and hard drive starting up but the screen remains black with no light at all...

I am told that it could be the onboard graphics which is gone meaning the motherboard needs replacing.
Can anyone confirm that at all?
Unfortunately it is an out of warranty laptop.

Many thanks

this is an Acer Aspire lpatop with Win XP Pro

A:Laptop boots but screen stays black

Shine a strong light on the screen when the computer completes its boot up. If you can faintly see the desktop and icons. You may have a bad backlight lamp in the LCD panel or a bad DC-AC inverter that drives the lamp. Both can be replaced. Replacing the lamp inside the LCD panel can be a delicate operation if you attempt it yourself. The DC-AC inverter board is a separate assembly that can be readily replaced.
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A:Acer laptop: screen stays black

So, I take it no one has an idea?
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A:Screen turns on but stays completely black

If it's a laptop then the LCD lamp could be working but there's something else wrong with the LCD.

Can you see the bios screens and info right before the Windows starts?
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A:Labtop not coming on screen stays black

First of all, its a LAPtop, not a LABtop, and secondly, I believe the problem could be the motherboard, although Im not sure because many things can cause something like this. Try some different memory in it, that would be the easiest option and if that doesnt work, it is most likely the video card. And the video card is very difficult to replace on laptops.
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A:Upon shutdown, only laptop screen goes black but stays on

Is this the original factory preinstall which most tech enthusiasts won't run, preferring to Clean Reinstall - Factory OEM Windows 7 to enjoy native Win7 performance?

Stick with the tools and methods given and you'll get and keep a perfect install.

In your case I'd first Run Built-In Diagnostics for Your Dell Computer | Dell US from it's partition to see if it will boot and run, give you a report on your hardware. If so then during the booted reinstall you'd want to leave the OEM Diagnostics partition but delete all others using the Drive Options in Steps 7 and 8 of Clean Install Windows 7 to create and Format New.

Otherwise work through the Troubleshooting Steps for Windows 7 starting with a Clean Boot, checking logs for repeat errors to resolve, utilitze System Resources to find solutions and Generate a System Health Report.
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A:HP laptop boots then stays on a black screen

NOTE: It started up properly in safemode, but thats as good as it gets.
Click to expand...

so from safemode try a restore to a date when it was working

start>programs>accessories>system tools>system restore

choose the date before this started
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since when is this house appearing?
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I have a Lenovo Laptop Thinkpad Edge E520 8GB RAM, Intel CPU B960 Pentium Processor 2.2GHZ

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Could this be because I always hibernate my laptop?

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A:Laptop powers on but screen stays black?

Thats a fairly new laptop as i have the edge 530.ive never put any of my computers on hibernate so im not sure if that why its doing that. it sounds like either a power supply problem, a screen problem, or a harddrive problem.or rarely the might want to take it somewhere and have it checked out then you will know for sure and go from there.if you have an external monitor you can try and see if anything shows up on it. if so or even if the other monitor is black i would still start with the screen first as the problem.
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A:computer turns on but screen stays black

The PSU was probably bad, replacing it should have fixed it. There may be bad caps on the motherboard or something is grounding on the MOBO to the case and causing it to not boot. Take everything apart. Take Heat Sync off of processor and apply Thermal Paste. Take MOBO out of case and check to see if there are any burn marks, bad caps, or if there are any risers missing off the case keeping the MOBO from touching the case.
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A:shutdown black screen power stays on

Set the BIOS to default settings.
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Here is my problem:

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Last week, problem was intermittent, it now happens all the time.

Windows boot-up was fine before.

Please help me.

A:Windows load screen at boot, looong black screen, then normal startup

I had this tons of times with my old XP PC. It is normal if you have a lot of files on the HDD and you have little RAM. How much RAM do you have? What is the capacity of the HDD? And do you have the Windows XP disc? Would you be willing to upgrade the RAM and/or the OS if we must resort to that? Or would you rather just buy a new PC?
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A:Black screen blinking cursor immediately on boot, no load screen...

sounds like you need the PCIe power connector to run your video card. Try removing the card and enabling the onboard video until you get a new PSU or adadpter.
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A:Urgent! Win7 will not load after lenovo boot screen, black screen

How to run chkdsk and System File Checker (SFC) from the Recovery Console Boot your Vista or Windows 7 installation DVD
When you see "Press any key to boot from CD or DVD", press Enter
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Run chkdsk first then SFC
If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
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For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
Let either run to completion undisturbed.

Vista or Windows 7:

If you don't have a install DVD, you can download a legal copy here:

Windows 7 Direct Download Links
Windows Vista Direct Download Links

Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
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A:occassionally monitor screen stays black on boot up.

Well a first step might be to power down and reseat the vid card and your monitor connection, could be a bit of corrosion.
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A:Laptop Power On - Screen Stays Black - Fan Goes Off 5 Seconds

If you have a PC monitor connect it to the laptop and see if you get a display on it.

Also check the laptop screen for a dim image, shining a light onto it may make it more visible.

What was wrong that made you replace the screen ?
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A:C720 screen stays black, blue light on but no fan

The blue light is saying the battery is fully charged, so we know at least that portion of the hardware is working. Have you tried the 'press the power button for 30 seconds' thing? This should do a forced power down, just in case it's actually sleeping after biting into Snow White's apple.  If that doesn't help you might have a hardware issue with the power button itself. We can test that by trying to boot into developer mode (the same place you would use to reset the OS). Press and hold the ESC key and the Refresh key then while holding them press the power button. If that shows you something on the screen let us know and we'll look at what else to do. You might also be looking at a hardware issue with the screen. If the screen isn't working you could still boot, just with a black screen. If that's the case you should have the blue light go to amber after a bit as the battery starts to discharge. If the light stays blue with the power disconnected then the system itself isn't starting...
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"Safe Mode" starts, but stops at windows/system32/drivers/agpCPQ.sys and freezes forever.

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A:Black Screen Stays/safe Mode Not Loading

Try running chkdsk from the Recovery Console. Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.Type: chkdsk /rIt's important to have a space before the "/".To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
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A:My monitor screen stays black after I turn on my computer

Hi, does your motherboard have onboard graphics? if so try removing the nvidia card and hook monitor to onboard graphics does it recieve a signal?
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A:Asus F3jm screen stays black when reopening the lid


I would first try updating the graphics drivers to see if that fixes the issue.

Moving you to Vista support.
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A:C720 screen stays black, blue light on but no fan

The blue light is saying the battery is fully charged, so we know at least that portion of the hardware is working. Have you tried the 'press the power button for 30 seconds' thing? This should do a forced power down, just in case it's actually sleeping after biting into Snow White's apple.  If that doesn't help you might have a hardware issue with the power button itself. We can test that by trying to boot into developer mode (the same place you would use to reset the OS). Press and hold the ESC key and the Refresh key then while holding them press the power button. If that shows you something on the screen let us know and we'll look at what else to do. You might also be looking at a hardware issue with the screen. If the screen isn't working you could still boot, just with a black screen. If that's the case you should have the blue light go to amber after a bit as the battery starts to discharge. If the light stays blue with the power disconnected then the system itself isn't starting...
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A:Laptop stays at Black screen for 10+ mins after logging in

How old is the laptop? Is it still under warranty? What you are describing sounds like the LCD is going bad.
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A:Asus G50V: Screen stays black after login

Try performing a system restore
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A:My monitor screen stays black when I turn my computer on

is it onboard video? or do u have a video card, perhaps try pulling everything out of the system and cleaning it, it might be dirty inside since u havent used it in awhile
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A:Black screen w/cursor after Windows load screen - Nothing fixes it

Hello saturnn and welcome to Seven Forums.

One of the Forum experts prepared this troubleshooting guide for Windows 7 failure to boot issues. Even though you've tried several of the suggested fixes I'd still go through the tutorial and try the steps in the order listed.

Troubleshooting Windows 7 Failure to Boot
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A:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.
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A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...
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A:Laptop will start up but screen stays black, not a computer amateur but need help!

These new viruses are truly evil... and wide spread. We have had over 30 cases since Wednesday... all doing what you describe.

But the Toshiba is also infamous for having the screen inverter go bad... cheap to replace but darn difficult to get at quickly.

Can you connect an external monitor to the VGA port on the back of the Toshiba to see what you get there?
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A:Lenovo thinkpad Edge E540, stays in a black screen...

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A:My smart touch desktop starts up but the screen stays black ...

Hi there @JeniS,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the black at startup. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Please get back to me and I will do all I can to help.
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Context of the problem Laptop model L XBIOS version A I seem to keyboard black. up screen but Will stays boot, not L322X lights be having virtually the exact same issue as this one nbsp http en community dell com support-forums laptop f t aspx Except I am on A nbsp Basically the laptop will not boot I cannot L322X Will not boot, keyboard lights up but screen stays black. even get into the bios because it never boots to the dell logo nbsp It started happening maybe a week ago but after a few trials normally it would work again and boot into windows nbsp At this point though it will not boot at all I have tried his solution at the bottom of the page but after plus trials it still will not update the firmware to A I am currently completely unable to boot L322X Will not boot, keyboard lights up but screen stays black. to the dell logo or windows every time it tries to start it hangs with the keyboard lit up and the screen fully black nbsp I can boot to the dos bios update utility as he explains in his post but again it will not update the firmware ever nbsp Any idea what I should do Is there anyway I can force it to boot into L322X Will not boot, keyboard lights up but screen stays black. the bios so I can try to change some settings nbsp I looked but could not find any jumpers in the documentation for resetting the bios nbsp Any help would be greatly appreciated nbsp Thanks

A:L322X Will not boot, keyboard lights up but screen stays black.

Hi quade.broadwell,I recommend you to remove the battery and disconnect the adapter, press and hold the power button for few seconds and release to drain the flea power .Now put back the battery and connect the adapter and power on the computer.
Also, refer the following link for more troubleshooting: your response!
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A:BSOD's on startup, screen stays black and wont respond.

Blue screen error messages are one of the most misunderstood error messages out there in regards to windows.According to Microsoft, only 5-20% of these errors are actually caused by the OS. Only 10% are hardware related. The other 70% are the result of faulty drivers or software incompatibility. Based on those numbers, less than 15% of blue screen errors can be permanently resolved with an OS reinstall.

So we can correctly solve this issue we need to get the minidumps. (if the computer is bootable)

To get the Minidumps do the following

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder. Please do NOT compress them in .rar
4 > use the "Managed Attachments" option under "go advanced" upload that zip file here as an attachment.
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A:New build - flashes load screen then black screen

Hi BC welcome to Techspot,

Firstly the "purple adapter" is a PS2 conenction.

There are many reasons as to why this error may occur and how to to sovle this issues but it sounds like you have tried to start a windows installaiton and becasue the disc was scratched it hasn't completed the it hence it comes up with the error "BootMgr mssing". The best solution here I think would be for you to get another Windows disc and try re-installing windows.

to get into the BIOS remove the windows disc from your PC and restart. when the PC is laoding up hit the F2 key and this should allow you to load the BIOS.
I wrote this thread if thsi is any help

hope this helps
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I bought a new computer in September, Dell N5050. The first problem occurred in November, I made prntScr:
This problem is solved: I thought it's a virus, I downloaded Advanced SystemCare (I had McAfee) this scanned my computer and found a four Trojan.

Then came a new problem.
I turn on computer, starting windows, black screen with a cursor about 8-9 minutes, log on and welcome screen loading about 5 seconds.
I turn on computer, starting windows, black screen with a cursor about 1-2 minutes, log on and welcome screen loading about 6-7 minutes.

I really don't know, what it depends on.
What is problem? How I can fix it?

PS: my native language isn't English. Sorry for mistakes.
PS: I have Windows 7 Home Premium 64bit.


A:Welcome screen load time or black screen with a cursor

First thing I'd do is getting rid of Advanced System Care. It's a system optimizer, and Windows 7 does not like optimizers. I'd bet that it is responsible of the slow start.

Second, ASC isn't an antivirus, or if it is I never heard of it. Which isn't a good sign. Install a good antivirus and run a full scan, I like Avira (my favourite, which is free and nuked all evil things I threw at it), but other people like Microsoft Security Essentials (again free, but less powerful than Avira).
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A:Black Screen with Mouse Pointer instead of Login Screen

Have you tried Startup Repair from the Win7 installation DVD?
Have you tried System Restore to a point in time before these errors occurred?
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A:Windows get black screen after boot screen and mouse is there????

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A:fail to boot, welcome screen followed by black screen W/ mouse

One of the Forum experts prepared this troubleshooting tutorial for failure to start issues. Try doing each step in the order given rather than jumping around because each step builds on the previous step(s). The tutorial is time consuming but has helped many.

Troubleshooting Windows 7 Failure to Boot

If still having problems he also prepared this general troubleshooting tutorial.

Troubleshooting Steps for Windows 7

And if all else fails you can do a clean install. The first tutorial is if you have a self built machine and the second if you have a factory installed operating system.

Clean Install Windows 7

Clean Reinstall - Factory OEM Windows 7
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A:Windows XP Home Boots to Black Screen with Mouse Pointer after Windows Repair

idk if this is a problem but:

my computer does this is i have a rather full HD it just takes a while to load.

how long did u leave it before restarting (the black screen)?
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A:Need help with installing my new video card, screen stays black when i turn on comp

I just downloaded EVEREST and it tells me what my hardware is like, so it tells me what the name is of my motherboard (this should help) and everything with itField
Motherboard Properties
Motherboard ID Exp$103.011$06/27/2003-17:27:59$nFORCE
Motherboard Name Asus A7N8X-LA

Front Side Bus Properties
Bus Type DEC Alpha EV6
Bus Width 64-bit
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth 2133 MB/s

Memory Bus Properties
Bus Type Dual DDR SDRAM
Bus Width 128-bit
Real Clock 167 MHz (DDR)
Effective Clock 333 MHz
Bandwidth 5333 MB/s

Chipset Bus Properties
Bus Type HyperTransport v1.0
Bus Width 8-bit

Motherboard Physical Info
CPU Sockets/Slots 1 Socket 462
Expansion Slots 3 PCI, 1 AGP
Integrated Devices Audio, Video, LAN, IEEE-1394
Form Factor Micro ATX
Motherboard Size 240 mm x 240 mm
Motherboard Chipset nForce2-IGP
Extra Features CPU Overheating Protection

I hope this helps

i also just found this.

Field Value
Device Properties
Device Description nVIDIA nForce2 Integrated GeForce4 MX Video Adapter
Bus Type AGP 4x
Bus / Device / Function 2 / 0 / 0
Device ID 10DE-01F0
Subsystem ID 1043-80C0
Device Class 0300 (VGA Display Controller)
Revision A3
Fast Back-to-Back Transactions Supported, Disabled

Device Features
66 MHz Operation Supported
Bus Mastering Enabled

AGP Properties
AGP Version 2.00
AGP Status Enabled
Supported AGP Speeds 1x, 2x, 4x
Current AGP Speed 4x
Fast-Write Supported, Enabled
Side Band Addressing Supported, Enabled

that says that my AGP slot is 4x correct? then does that mean that the card that i said that i have bought above (runs at AGP8x) wont work? and that i need to get one that runs at AGP 4x correct? thanks (i think i have somewhat solved the problem myself, lol)
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A:Infected with System Tool virus now XP will not start at all. Stays at a black screen.

Hi, when starting the computer and tapping F8, do you still see the Advanced boot options menu where you can safe mode, or does that not come up? If you see that, and choose normal mode, do you still see the XP splash screen or does it go black immediately?
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Video Link Windows 7 hangs after animation - YouTube

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A:Black screen at Windows load screen

Doesn`t sound too good mate.

The only thing I can suggest, is to try another video card. If that works ok, then you know your video card has failed.

Regards Howard
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A:Black screen after BIOS load screen

If you have any USB devices other than keyboard and mouse, disconnect them, and do a hard shutdown by pressing the power switch down until your computer switches off.

Wait half a minute or so and try booting up again.

If that doesn't work, are you able to boot into Safe Mode?

Failing that you could try a repair install.

Repair Install
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A:Black screen after windows load screen

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Coolermaster Centurion 5 mid-tower case
Thermaltake TR2 TR-500 500W power supply
Zalman CNPS5X CPU cooler

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Is it possible that I need to up the PSU?

A:Computer Freezing: Screen Locks, Cursor does not move but the mouse power stays on.

Hi and Welcome to TSF!

It most certainly could be the PSU.

What is the 12V, 3.3V, 5V, and VCORE voltages within the BIOS?
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A:Black Screen with Mouse After XP Splash Screen

Well...the black screen with flashing cursor in upper left a typical scenario overcome by running fixmbr.

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A:no logon screen with black screen and mouse

Why is my screen black when I start Windows 7?

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windows 7 black screen after login, no desktop show up

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