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Warranty: Replacement policy

Q: Warranty: Replacement policy

Hello,I want to know the warrant policy regarding the following issues:I have a Lenovo Flex 2-14 laptop.Will my warranty be void, if:1. I upgrade my RAM to 12GB by making use of the two provided slots. 4 Gb Ram the implicit one and adding another 8 Gb Ram.2. If I dual boot my laptop with Ubuntu Os.Kindly let me know the warranty status in both the cases.

https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Warranty-Replacement-policy/td-p/3314808
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Hello,
I want to know the warrant policy regarding the following issues:
I have a Lenovo Flex 2-14 laptop.
Will my warranty be void, if:
1. I upgrade my RAM to 12GB by making use of the two provided slots. 4 Gb Ram the implicit one and adding another 8 Gb Ram.
2. If I dual boot my laptop with Ubuntu Os.
Kindly let me know the warranty status in both the cases.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 










Solved!
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A:Flex 2-14 - Warranty: Replacement policy

Hi wavare_ajinkya ,
 
Welcome to the Community Forums. 
 
As a general rule, CRU (customer replaceable parts ) will not void the warranty as listed from the hardware manual . However most upgrades on this model shows that such are considered FRU (field replaceable unit) , meaning you would have to open up additional parts and might require skill and specific tools thus CRU ID is N. (item6 page 72 ).
 
1. Upgrading your RAM however would not void any warranty.
We had same issue discussed on this thread . 
On quotes: " Similar to this query is this case  for the Z500 replacement of optical drive which is also a CRU Id - N and this thread. 
 
 
Warranty agreement :
 
What this Warranty Does not Cover 
- failure or damage resulting from misuse, abuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, improper maintenance, or use not in accordance with product information materials 
-damage caused by a non-authorized service provider
-failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request
 
Warranty is not covered if during the process of modification , damage or accidents may incur both on the replaced parts and the original devices ." 
 
The answer would be no , upgrading  the harddrive ,RAM will not void your warranty not unless that original parts gets damage because of or during the process of upgrade. 
 
For best measure , you may give Lenovo Tech a call so that they would be able to note it on your account for the pc that you have plan for upgrades .
 
2. Changing the original operating system would not void the hardware warranty , but support for the software such as the new or original Operating System (example to restore it back/ drivers issue etc.) would be users responsibility and functionality thereof. 
 
Hope this answered your query .
 
Regards

https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Flex-2-14-Warranty-Replacement-policy/td-p/3314808
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Hi,
my battery recently reported permanent failure, it was under warranty so I contacted Dell support to request a replacement. I've provided all the necessary information and had also ran some diagnostics, the person I was in contact with was happy with all the information provided and informed me that they'll send me a replacement.
Few days later he messaged me the below. I'm not quite sure why they need my whole laptop for this, I'm not really happy to have it collected and kept by them for what I can imagine will be several days if not  weeks. Is this a normal course of action for faulty battery?
"I forgot to tell you that the warranty on the system is Collect and Return, which means we have to collect that system and have that fully diagnosed and checked through our repair team. "
 Thanks.

A:Replacement of battery under warranty

It depends on the system you have.  If the battery isn't user-removeable (i.e., it's inside the system rather than easily removed by sliding a latch externally),it's not a user repair and you will need to return the system to the depot for service.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19974885
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A:Battery replacement under warranty????

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A:How do i know if my base warranty covers a replacement of ba...

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A:can't replace bios password after warranty replacement of mouse pad toshiba notebook?

https://forums.techguy.org/threads/cant-replace-bios-password-after-warranty-replacement-of-mouse-pad-toshiba-notebook.474988/
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A:New week old Inspiron 11 3000 3558 (touch) stuck or broken button on touch pad--warranty parts replacement?

This is an fyi about the final resolution of this issue.  After a lot of arguing dell sent me what was supposed to be the touchpad but what I got was only the plastic palmrest no touchpad. Then because it's a "daughter card" I got more argument about the touchpad.  I got hot enough that I opened up the back, lifted out the battery, took out the two funky looking screws and the whole pad just fell right out of the machine.  The buttons seemed fine so I screwed it back down, put the battery back in and closed it up.  It's now great, the button was indeed hung up on the edge of the plastic palmrest.  This is a very well designed inside machine, it all screws down and all connections are with plugs or ribbon cables.  I wrote back to dell and told them they need to fire their tech manual writers because they're idiots, a monkey could have done this.  Apparently it is not easy to find only the mouse pad it's generally sold with the palmrest from what I can tell.  This whole machine is so well designed I scratch my head why the cpu isn't socketed unless they decided there was no room for a socket etc, which I can see that argument.  So if your mouse pad quits try popping it out first it may just be hung up.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19682498
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A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Can-I-extend-the-warranty-after-its-manufacture-warranty-has/td-p/5628410
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Param
www.paramgupta.blogspot.com

https://social.technet.microsoft.com/Forums/en-US/9b0edf13-7c15-4988-b017-9d0bf7f61915/standard-setting-for-audit-policy-in-local-group-policy-editor?forum=w7itproinstall
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Thank you.

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Power Policy Manager unable to set global policy
---------------------------
Access is denied.
---------------------------
OK
---------------------------

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A:Power Policy Manager unable to set global policy

Please stick with the original thread.

http://forums.techguy.org/windows-xp/969019-how-do-i-make-xp.html

As I mentioned there, domain policy may prevent you from making those changes since you are on a work computer. We cannot assist you to bypass your company's security.
 

https://forums.techguy.org/threads/power-policy-manager-unable-to-set-global-policy.969037/
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A:Group Policy Editor or Local Security Policy

I take it that you want to restrict access to this drive to everyone but yourself. Which drive are you referring to, is it locally connected or via a network?

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Hi all!

Windows 7 Pro 32 bit on a domain

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Thanks in advance!

A:Group Policy Applies Policy EXCEPT for 1 Setting!

Is a policy enforced on a domain or site level?

http://www.sevenforums.com/general-discussion/266598-group-policy-applies-policy-except-1-setting.html
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https://social.technet.microsoft.com/Forums/en-US/da0c8c20-a4e5-4775-bb9f-315df5aa518c/rdp-changes-the-look-of-the-policy-but-with-dameware-the-policy-is-intact?forum=w7itprogeneral
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Hi all,
I received this message when i tried to look at the local group policy setting on one of my machines (Windows XP SP3), which is joined in my domain.
"Failed to open group policy object on this computer. You may not have appropriate rights.
Details:
Unspecified error."
note that I am local admin.
It's all started when I was troublshooting WSUS connectivity and i looked at the WinsdowsUpdate.log, the WSUS server was <Null> & WSUS status server <Null>, I tried to force the domain GP by using GPupdate /force, it went fine and asked to
log off, but nothing changed in the WindowsUpdate.log still <Null>. Then i tried to look at the local policy setting.
I searched the internet nothing related to my case.
Thanks in advance for advising.
Mohammed Adel

A:Group policy error: Failed to open group policy object on this computer.

I guess reinstall windows is the solution, I also found one log "event id 1096", related to "registry.pol" it was corrupted.
Regards,
Mohammed Adel

https://social.technet.microsoft.com/Forums/en-US/db3a9dae-5d60-4e6b-9d31-a6bd63cf786c/group-policy-error-failed-to-open-group-policy-object-on-this-computer?forum=itproxpsp
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I have a network of computers that all run Windows with a Windows NT server with the most recent service pack I recently reformated all of them and installed Windows fresh They re all connected to the network and can share resources They all log on to the network using the same user name and password under the same domain I {Advice Given} [or] Policy name file System Policy the System Win - "Anyone 95 Editor know want to be able to restrict their ability to enter the control panel and change desktop settings and other things I tried using the System Policy Editor to create a policy I added the user name everyone uses to log {Advice Given} - System Policy Editor [or] "Anyone know the Win 95 System Policy file name on by using the browse button {Advice Given} - System Policy Editor [or] "Anyone know the Win 95 System Policy file name and finding the username on the server then I edited the user and restricted access to various things but after creating the policy it asked me to save it The Save box opened at the C hard drive level I saved it on the C drive but the policy didn t go into effect Is there somewhere special where this policy file has to be saved in order for it to take effect Do I have to be logged of of the server in order to create a policy Do I have to reboot the server before the changes take effect Or instead of adding the username to the System Policy Editor should I instead add the Group that the user is a part of I would appreciate you help greatly Soveh nbsp

A:{Advice Given} - System Policy Editor [or] "Anyone know the Win 95 System Policy file name

https://forums.techguy.org/threads/advice-given-system-policy-editor-or-anyone-know-the-win-95-system-policy-file-name.28658/
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I posted a msg regarding a possible IRQ problem and missing internet connection.  Received a PM to call a number, did so and worked with a person from Skyfill who told me my warranty was expired.  My computer shows that I have 6 months left but the help person disputed that; so I paid for assistance to get computer internet connection fixed.   How do I dispute the warranty coverage?

A:warranty

Hi, To the best of my knowledge HP provides PC support in house. I have never heard of "Skyfill". I think the "PM' you received may have been part of a scam. You should have been calling an HP phone number for support. Jay

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/warranty/td-p/5698702
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Is the warranty of a HP notebook purchased in Australia international?

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Hey, I want to make clean install of my ES1-331. Will I lose warranty? I have made several clean installs I know what I am doing. Also is warranty elligible under Windows Insider builds? Thanks

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Hello Sir...
Sir my name is Asim Ahmad and I am from Pakistan
Sir I bought new Laptop
HP Notebook - 15-ay010np (ENERGY STAR), Product no:W9U31EA#AB9 and Serial no:[personal information removed] 
from Naseem Laptops KPK, Pakistan in Pakistan on 12th of November, 2016 but when I checked it's online warranty then it showed me that your Laptop warranty has been expired on 07th of July, 2016...
Sir please tell me what I do..

A:Warranty

Warranty is 1 year from first retail sale. Either the seller sold you a laptop previously sold or it sat on his shelf for a long time. Keep the receipt as you may need it to prove when you bought it. The date in the HP system is automatically generated based on wholesale delivery plus an average shelf time. 

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i recently transferred my ownership to india and now my laptop got a physical damage. the service centre people are saying that the ads warranty covers only in US but i already transferred to india. what should i do now???

A:regarding ads warranty

Accidental damage coverage (Complete care) is one thing that CANNOT be transferred internationally.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19993996
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A:warranty how to use it.

Open a Support Case online. Put your serial number in the box here and follow the prompts: http://h20566.www2.hp.com/portal/site/hpsc/public/scm/home?ac.admitted=1470519006685.1123376534.1994... How to find serial number: http://support.hp.com/us-en/document/c00033108 If this is "the Answer" please click "Accept as Solution" to help others find it. 

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if i remove the heat Spreader off of the ram and put a diff. one on with that mess up my Warranty.
 

A:Ram Warranty

sorry for posting this, i just found the info i needed, and again sorry for the post. google is my new best friend
 

http://www.techspot.com/community/topics/ram-warranty.82558/
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Hi, I've just bought a new laptop. I opened the program HP Support Assistant and it says that the remaining warranty is only 8 months. How is it possible? Thank you.

A:HP Warranty

Hi, By default it may pick the build date. Please call HP in your country with your invoice, they will fix it for you. Regards.

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I just purchased my HP Beats 23-n010 April 3, 2016, and they are telling me my warranty expired April 13, 2016. What can I do? 

A:warranty

@vicki-m

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi I bought a display unit of AiO at the Singapore COMEX 2016 1 week ago. Sales rep told me there's on site 3 years warranty given by HP but when I set up the unit and there was a pop up warranty indicating the warranty period only covers 1 year.And the registration was done by the retailer when the pc was put on display in the event. Please advise what I can do to obtain the 3 years revised status? Should I go back to the retailer ie., Courts Singapore? Thanks.

A:Warranty

Hi, Normally consumers products ONLY have 1 year warranty. During expo, you may get special deal. Please check the invoice/receipt or talk with point-of-sale. Regards.

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My laptops memory died.The ram was from kingston.I would like to know whether the ram any warranty is applicable from hp or kingston.Thanks

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Notebook was dead out of the box.  No response after power on.  Need HP warranty information to get this resolved.

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A:warranty

contact who you purchased it from and see what they can do. they should have records of the transaction. if you purchased it with a charge card you could contact them also for any record of the purchase.

lastly contact the manufacturer and see what they can do. some things go back there anyway i think
 

https://forums.techguy.org/threads/warranty.511303/
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i purchesh laptop on 18/07/2016.how i register on back to college offer

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How can I update my graphis card without voiding my warranty

A:Warranty

Dear Customer, Upgrading Graphics card, Memory will not VOID the warranty.But if you daamage anything in the process of replacement, yes ,it'll void the warranty. If you do without causing any obvious damage, internally or externally, it won't affect your warranty. Please provide the Exact model and product number of your PC Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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Hi every one , if i put an extra hard drive in the spare bay on my brand new hp870-040na gaming pc will it invalidate the warranty

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I bought a refurbished Latitude E about two months ago and the system gave warranty? me a warning days ago saying the battery is reaching its life cycle and It need to replace a new battery After I tried to call and online chat with different dell departments for hours including chat with one very rude custom service person I was finally told that they get a lot warranty? of similar complains it is normal and I can not expect the battery better than that Should the furbished laptop not be similar to the new one introduction of this laptop on shop said the battery should last to hours when I made the purchase my laptop is less than half of it This is not warranty? the first time there are issues with my dell laptops but the warranty is just ridiculous for a laptop bought months ago This is the first refurbished computer that I ever bought and I hope this is the last laptop I bought from dell

A:warranty?

If the battery is original to the system, it's between 4 and 5 years old - and likely well past its design life.  A "refurbished" system of that model is not the same as a "refurbished" new system - was it purchased direct from Dell, or elsewhere?

http://en.community.dell.com/support-forums/laptop/f/3518/t/19994307
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System is a dell studio xps 435mt/ os 7 premium/ I7 CPU/ 8 gigs of ram/ ati video card just replaced 3 months ago/ hitachi deskstar 500g hd/power supply delta 360w.

Had no error messages. Was running fine, it had a few glitches but nothing serious. I attempted to power up the system but nothing , it has power the green light is on for the power supply.. I get one amber light when i press the power button on front panel, and one flicker of the red light on the video card.

This system is only 2 years old. The warranty expired on it's second birthday, which was the day after the warranty ran out.

thank you wblunt775
 

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Hi! I have a quick question, my laptop came with a mechanical hard disk which i would like to replace with a solid state.The problem is that there is a sticker saying "Warranty void if label tampered with or removed" covering one of the screws. The end date of warranty is until Jul 2017. What i should do? Why HP is doing this really? I never owned a laptop which was impossible to upgrade the ram or the hdd...  

A:Warranty & SSD

Hi, I know many vendors do that. I always say, HP should do the same. In this case, you need to contact an Authorized Service Provider parts, they will perdorm this work for you. Regards.

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Help please. HP Support Assistant changed overnight and now shows Warranty Expired and date Dec 2015 when I bought the PC. Expiry date should be 3 December 2016.Have sent HP Warranty Dispute form and evidence of purchase (twice). No response. Have used Assistant Agent twice and was very pleased with excellent service. Because warranty is out of date, according to HP, contact with them is limited and try as I can I have been unable to get a phone call through to customer service (its always busy!). I have even contacted HP  Head Office who gave me the same phone number and a complaints e- mail address which turned out to be in South America! Message on HP Support Assistant  received today asks me to continue  warranty by paying for 2 year cover. Have paid for this today and hope this will sort situation. Meanwhile who can I e mail at HP in the UK to resolve this?

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Hi Team,
I purchased a Dell Inspiron 17 7778 laptop last week. But the service warranty information is incorrect on Dell support web page. The ship date is January 01, 0001, the country is unknown and the warranty service is missing. Please fix it.

A:Warranty

If this is the same system you asked about in your other threads, it was purchased outside Dell's sales channel in a country where Dell has no corporate presence --  all service, support and information comes from your seller.  
From the sound of it, the system either has a bogus service tag or was purchased as greymarket goods.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19994486
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Hi,     My Desktop has 4 GB ram and 2 GB Graphics Card. But the RAM is not sufficient for me. I want to upgrade the RAM. I have checked and the Motherboard has 2 RAM slots. There is one 4GB 1600MHz RAM stick in it. I want to add a 8 GB 1600MHZ RAM stick, so that  there will be 12GB in total. The System is in WARRANTY.  So should i buy a RAM stick and insert it by myself or go for the Service Centre for upgrade ?  If i  want to upgrade the RAM by myself, i have to break the Warranty seal on the side. Does cutting the seal void my System Warranty ? Please reply... Thanks in Advance,  DEV

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Hi,

I am not from the US, but I bought my laptop online (Microsoft Store) while visiting at the US, I want to register my product at the dell site so I can transfer the warranty to my home country, but when trying to register the product, I only have a option to feed a US address (which I don't have).What can I do?Thanks
Shahar 

http://en.community.dell.com/support-forums/laptop/f/3518/t/19682999
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I contacted Asus support for warranty claims for a friend as his motherboard was faulty and was within the warranty period. But there was no response might be the email on which I contacted was wrong in a similar case Intel had given a very prompt response can some one tell me where can I get the contact info as the email given on their website was non responsive.
 

A:How to claim warranty

The case I referred to was from India so some contact email where I can contact here,
I raised this thread because when I went to the shopkeeper it was very very difficult for me to make him understand the BSOD ,STOP screen error which after reading memory dump I came at a conclusion was a motherboard error and the service personal in India at Priya were not convinced even though I had changed motherboard so I wanted to know the procedure.
 

http://www.techspot.com/community/topics/how-to-claim-warranty.99403/
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Hi everybody, I just bought a wonderful notebook Lenovo M30-70, I live in Italy. I would like to remove the original hard drive and replace it with a SSD, which I carefully checked the compatibility. My natural concern is: will I lose the warranty?  Thanks for your helpBest greetings Riccardo










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Go to Solution.

A:Notebook M30-70 - SSD and warranty

Technically opening the back of the laptop can void the warranty since there are no consumer replaceable parts (CRUs) inside your model.  Fortunately most Lenovo Service Centers understand that owners will upgrade the memory and change hard drives so they tend to over look the fact that the laptop has been previously opened.  If you use care in opening the laptop and center your activities on just replacing the hard drive I don't think you will have a problem, but keep in mind the Service Center makes that final determination.   Also keep in mind if the system ever needs to be sent in the warranty won't cover the new SSD drive.  That warranty is provided by the SSD drive's manufacturer. 
 
For your reference I have included a link below to your model's Hardware Maintenance Manual that explain how to remove the exisiting hardware.  Please follow any advice or pre-cautions the manual has to offer.
 
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/m30-70_hmm_en.pdf

https://forums.lenovo.com/t5/Lenovo-C-E-K-M-N-and-V-Series/Notebook-M30-70-SSD-and-warranty/td-p/2208410
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I have just renewed my warranty for H.P. Pavillion all in one for 3 years, i received an e-mail telling me it would be actvated for me. But on the H.P. support assistant it says i have 3 months left of my original warranty?  will this be updated to show my new warranty and how long will it take to update

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if I buy an Acer notebook / tablet in Thailand / Vietnam .. (like Acer R13 or Acer Predator 8 Tablet ) warranty is world wide ? including ability to fix it when i am back in USA? thank you .. what else should i know? thank you ..

A:warranty .. worldwide .. usa

No. If you buy it in Thailand, you can not get it warrantied in the USA.

http://community.acer.com/t5/S-and-R-Series-Laptops/warranty-worldwide-usa/td-p/435508
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How can I extend warranty of my HP notebook.











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A:Extend warranty

Dear Customer, Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty issue.For that, you will need to contact HP Customer Support directly.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!---------------------------------------However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.--------------------------------------- Good Luck  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Extend-warranty/td-p/5821345
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My laptop warranty is valid until September 9 2106. Still two months to go.    Recovery failed because the HD is dying.  HP will fix the issue but still charge me  some $90.  What type of warranty is that?  Anybody out there who experienced the same misfortune?

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My 15" Acer Chromebook CB5-571 just died a couple of weeks past the warranty deadline. It was wonky when I first got it from the Play Store but the updates seemed to help. Now it just died and won't start. Where can we go for recompense on these defective machines? I'm not willing to shell out around 1/3 of the purchase price for a battery when I'm not sure that's the issue. Google Play is nice, but not when the machines they're selling are crap and nobody can own up to the issues.

A:CB5-571 won't start and out of warranty.

Hi googlingaway,
 
I moved this post as it was originally attached to one that had not been updated in nearly a year.
 
I'm sorry to hear about your issue. With the warranty being out, anyone could provide service but If you'll send me a private message with your Serial Number, I'll be glad to see what options we have available.
 
Thanks,Cory

http://community.acer.com/t5/Chromebooks/CB5-571-won-t-start-and-out-of-warranty/td-p/437331
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I have a virus in my laptop, and I still have warranty on it till September. I just wanna ask if I will get a new laptop if I give them my prove of warranty and laptop? And if not, what do I need. Help pls :^) 

A:Virus and Warranty

@HPuserlol? HP Notebook - 15-f305dx (ENERGY STAR) HPuserlol wrote:I have a virus in my laptop, and I still have warranty on it till September. I just wanna ask if I will get a new laptop if I give them my prove of warranty and laptop? And if not, what do I need. Help pls :^) Check your product warranty Virus infection is not (to my knowledge) a reason to receive a new notebook. You can certainly contact HP and plead your case.  HP Contact Information ? Sales, Technical Support, other Contacts -  USA / CanadaContact HP ? USA - Assistance HP Tech support/ Customer Service  ? Some English Speaking CountriesIncluding UK and Europe From a post by @Sunshyn2005, to contact HP Support :Step 1. Open link: www.hp.com/contacthp/Step 2. Enter your computer's Product Number OR select Auto DetectStep 3. Scroll down, find: "Still need help?  Complete the form to select your contact options"Step 4. Scroll down, Click HP contact options > Click Get phone numberCase number and phone number appear on screen.HP Customer Support - Product Warranty Check  If you are going to get rid of the nasty bug on your own, you need to know what you are dealing with -- that is, you want to try and identify the problem and then tailor your response to the severity of the intrusion. Help from the Troubleshooting Section:Computer Might Be Infected by a Virus or Malware (Windows 10, 8) For example, if the virus is something you can get rid of with a decent Security Software, purchase the best Security Software you can afford, install it and run a deep scan on the File System (your computer). If the virus is beyond your ability to identify and fix, and / or if the bug is bad enough that it has destroyed your Operating System and you cannot use your computer, Contact HP and ask about having the notebook repaired at an HP Authorized Repair Center. HP Notebook PCs - Using a Certified HP Service Center to Repair a Notebook PC When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Fixed / Answered? Click that post Accept as Solution to help others find Answers.

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serial removed per forum rules - mod nbsp Apparantly if your Lenovo purchase is out of warranty nbsp online support of any kind nbsp is unavialble On the contact page I entered serial number nbsp xxxxxxx and was told my Thinkpad is out warranty something I knew in June Does this mean that nbsp online contact with Lenovo is unavialable The only contact nbsp option on that page is the forum so hello nbsp I've been bouncing back and forth between Staple and Lenovo for a couple of months now regarding a Thinkpad purchased this year I recently sent the following note Staples who again forwarded me to Lenovo Support and who as explained is unavailable nbsp nbsp I purchased a refurbished Lenovo Thinkpad in mid February I purchasedthis computer based on what I could afford and past experience with both Staples and Lenovo The computer failed in June one Out Issue Warranty of month beyond itswarranty period The local Staples store told Out of Warranty Issue me they are unwilling torepair it It should be clear to a reasonable consumer or vendor that a Out of Warranty Issue dollar product carefully used should not be rendered worthless withina month period without consideration Is this what Staples hasbecome If it has why would I remain a customer I expected more from Staples and Lenovo warranty or no warranty nbsp As stated I expect more of a nbsp global brand and its vendors regarding nbsp a computer or a lawnmower warranty or no warranty nbsp nbsp nbsp nbsp

https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Out-of-Warranty-Issue/td-p/3381970
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I purchased a Dell desktop on Had an issue with software and was promptly fixed Great support In June the wireless mouse became erratic on occasion I filed a service request on On the support person finally Warranty Problems decided the mouse itself was the problem and was going to order a replacement At first he couldn t find where I had purchased the mouse and I had to explain it was part of a package computer monitor keyboard and mouse Sheesh Then he said the mouse I had was discontinued and they would have to find a replacement OK Next message I got was they had submitted an order for a replacement but it would have to be scheduled for production It is now and I still don t have a working Warranty Problems mouse Sure I Warranty Problems can buy one for but if this is the support I get on a mouse what happens if anything major goes out I m rethinking my opinion of Dell support When I first complained about the poor service I found myself subscribed to all the junk e-mail Dell can generate It took tries to get someone to acknowledge that I was being un-subscribed It would take days to weeks Why does it take less than hrs to start receiving the junk and weeks to cut it off

A:Warranty Problems

The dell Desktop forum is not warranty or customer support.   I would suggest posting in the customer care forum if you are a USA customer.

http://en.community.dell.com/support-forums/desktop/f/3514/t/19986850
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Before a month i bought a pavillion 15-au101nv with an  M.2  SSD 256gb .Because that space is not enaugh for me i wont to install a second HDD in the empty slot for HDDs.Can i install it or i lose the warranty?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/void-warranty/td-p/5846544
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How can I have my PC fixed when the item was bought in the USA and now used in the Philippines. It is still under warranty but the HP service Center here in Cebu Philippines can not help because they do not have parts for this unit because they do not sell this unit here in the Philippines. 

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/limited-warranty-of-HP-eny-n-014/td-p/5769546
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Hello,

I have a new Acer mini desktop which I use as an HTPC running Win 8.
I just bought it a week ago and I still haven't registered it for mafucaturer's warranty coverage because I have to wait until the store warranty is over (otherwise they won't accept the item for return or exchange if it is registered to Manufacturer).
Anyways, it has 4 RAM slots (16GB max RAM) and only 2 so far are used (4+4GBs). If I added 2 more RAM cards to it (upgrade RAM myself), would it void the manufacturers 1 year warranty?

Thanks.

A:Upgrades & Warranty

Hello fourthofjuly,

No. Not unless you just install the RAM improperly and fry your motherboard.

http://www.eightforums.com/general-support/23183-upgrades-warranty.html
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I purchased below laptop on 17-Jul-2016 from authorized HP store in Noida, but web site shows that it has already been registered 2 months ago. Due to this, I am not able to extend my laptop's warranty upto 3 years. HP team need to urgently assist. Since product has been purchased from HP store, this problem should not occur.
 
 
Product Model:
 
N8M18PA
 
Product Name:
 
HP Notebook - 15-ac122tu
 
Product Serial Number:
 
(removed content)

A:Warranty Dispute

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Desktop-Audio/Warranty-Dispute/td-p/5697595
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if I buy an Acer notebook / tablet in Thailand / Vietnam .. (like Acer R13 or Acer Predator 8 Tablet ) warranty is world wide ? including ability to fix it when i am back in USA? thank you .. what else should i know? thank you ..

http://community.acer.com/t5/S-and-R-Series-Laptops/warranty-worldwide-usa/td-p/435508/jump-to/first-unread-message
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Hi, I purchased a brand new Lenovo Edge 2 - 1580 Laptop from Bestbuy while I was at West Palm Beach, Florida, USA. The Serial Number of the Laptop is R90HPBVZ and Model Number is 80QF0004US. I travelled back to India. Everything went on fine until one day, when I heard a craking sound on the hinges while I was closing my laptop. Two screws came out broken. The touch panel got removed from the back panel and is almost hanging. The covers that are over the hinge region came out. Currently, the laptop is working fine, yet I cannot close the laptop. Kindly find attached photos for immediate reference.????I am currently in Chennai, India. Kindly help me in getting warranty support so that I get the laptop serviced and back to normal condition. Thanks & Best Regards,RKP

https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Need-for-Warranty-support/td-p/3334585
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What does warranty type 3 mean on battery test result?When I run the battery test, I get this message on the result page. What does it mean?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Warranty-type-3/td-p/5767847
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Hi All nbsp I purchased a Lenovo Warranty G40 Lenovo G - Laptop last year which is under warranty till th July It was purchased in India however I have since relocated to Dubai UAE I would like to know if the warranty for this laptop is valid internationally nbsp I recently faced a problem where Lenovo G40 Warranty the laptop would Lenovo G40 Warranty turn off arbitarily during use and on one instance it refused to come back on again nbsp I referred it to the local Lenovo Service Centre Lenovo G40 Warranty Dubai UAE and was told that the motherboard is to be replaced nbsp They took nbsp the laptop and invoice and kept it for over days and have now reverted saying that they are unable to obtain the required part They claim that this model is not available in the UAE and hence cannot be serviced here However a quick search of the Lenovo UAE website reveals that the model is very much available in this country nbsp Lenovo G nbsp Will appreciate if someone from Lenovo can clarify on this Happy to share additional details if required nbsp nbsp nbsp

https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Lenovo-G40-Warranty/td-p/3324263
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warranty registration.
when sent check from HP prompt, for warranty.
 it stated i was not signed up?
please help

A:warranty registration.

I was going to give you the link to do it online but the link is down.If you want to register a carepack call hp 1-800-474-6836

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/warranty-registration/td-p/1069315
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Hi, I ordered and paid for an extention on my daughters laptop. Will it show up on her warranty status or by some other method?  Have looked at my order status and it said order sent by email??? No email recieved!

A:my extended warranty

Dear Customer, Welcome and Thank you for posting your query on HP Support Forum 1. Please contact the point of purchase where you bought the HP Carepack Extended Warranty and request with them to provide you the HP Carepack Certificate and a duplicate copy of the Invoice/Bill for the same 2. Incase if point of purchase doesn't provide you the HP Carepack Certificate and a duplicate copy of the Invoice/Bill, request with them to speak with HP on your behalf and get it done 3. Look up in your "Email Inbox" I am sure you should have some email relating to this HP Carepack which you can share with HP Technical Support the next time when you contact HP Note: Usually when a customer extends the warranty, that has to be manually updated in our records and for that you need to contact the phone support and share the HP Carepack Certificate, so that they will update the same Incase if you have any further queries reply to the post and feel free to join us again I am sure one of the above options would definitely work for you Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/my-extended-warranty/td-p/5689397
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Desktop purchased with 3yr warranty; back 3 times for repair. On 4th occasion it is returned unrepaired with a note that warranty does not cover it.  There should be a replacement machine of serviceable quality or a refund for both the machine and the warranty fee.  What sort of customer service is HP providing?  I will not be purchasing HP again if this what is on offer, and advising anybody else I speak to that they should avoid this company.

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Warranty-not-honoured/td-p/5812174
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Got a samsung nc10 netbook that has been bsod for a couple of days It originally had XP on but i installed win 7 a couple of weeks ago. Im almsot certain it is a hardware problem so im sending it back to samsung for 'repairs' however, will they void the warranty or blame the fact that ive put win 7 on it as the cause? I dont have a win7 COA on the base as its stuck to the side of my pc so there is only the XP COA on netbook.
so basically, does it matter that ive put win 7 on it? should i try and put xp back on it before it goes off to them? advice appreciated, thankyou!

A:manufacturer warranty..

Normally your warranty is no longer valid if you change / add hardware. Upgraded OS should in my opinion not void your warranty.

Kari

http://www.sevenforums.com/general-discussion/41411-manufacturer-warranty.html
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helloi went wxtened warranty about my laptop

A:extended warranty

Hi,From your post it's hard to understand what you actually require help with could you give us some more information please James

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/extended-warranty/td-p/5635582
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Tech Support Guy System Info Utility version OS Version Microsoft Windows Professional Service Pack bit Processor Intel R Core TM CPU GHz x Family Model Stepping Processor Count RAM Mb Graphics Card Radeon X X X Series Microsoft Corporation - WDDM Mb Hard Drives C Total - MB Free - MB F Total - MB Free - MB Motherboard expired Warranty ASUSTeK Computer INC P B Rev xx MB- Antivrus Microsoft Security Essentials Updated and Enabled Warranty expired I received a strange phone this evening from someone prporting to be from Microsoft telling me my MS software warranty had expired and my computer was filled with malware Now my computer has been running slow and I have been kicked off or unable to load some webpages and even desktop things like opening Warranty expired recipes are very slow However I had just run Microsoft security essentials malware bytes and superantispyware and they all came up clean This man directed me to go to several places on my computere thru RUn CMD and pointed out PNF files he said were bad He KNEW my license numbers My name address and phone number He directed me to a websire techassist x and carecmop and said microsoft reccomended I pay a yearly relicensing fee and they would fix my computer He wanted me to let a tech into my computer remotely but at that point I tod him I had toget off phine He is supposed to call back tomorrow Even now my computer isn t responding to my typing well I figure this must be a hoax but what do I do now How does he have my info Please help nbsp

A:Warranty expired

I ran a HiJack this scan. It is as follows.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:49:00 PM, on 27/10/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Uniblue\SpeedUpMyPC\spmonitor.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Users\Dianne\AppData\Local\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\Microsoft Works\WksDB.exe
C:\Program Files\Microsoft Works\WkDStore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.babylon.com/?babsrc=SP_ss&q={searchTerms}&mntrId=fca6ba43000000000000001731826f9f&tlver=1.4.19.19&ss=1&affID=17393
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MIF5BA~1\Office14\GROOVEEX.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MIF5BA~1\Office14\URLREDIR.DLL
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Tracker Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run... Read more

https://forums.techguy.org/threads/warranty-expired.1024362/
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Hi, I wonder why is it that 26 days before the warranty on my Thinkpad YOGA S3 14 expires, the only option I am getting are extremely expensive post warranty??? PLease see the image attached: 

























warrantu.JPG ?138 KB

https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Warranty-question/td-p/3371428