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Latitude E7450 battery won't charge past 45%, even while plugged in

Q: Latitude E7450 battery won't charge past 45%, even while plugged in

Work laptop received October 2015 running Windows 7 Enterprise and the battery won't charge past 45%, even while plugged in.
I've tried the compressed air thing - no good
I've switched out power cords - no good
Switched between Balanced and Power Saver - no change
I'm running out of options, has anyone else experienced this?

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A: Latitude E7450 battery won't charge past 45%, even while plugged in

Thank you for writing to Dell Community Forum.
Please update the BIOS to the latest available version from our Dell Support Site.
Also, check in BIOS <F2> what is the status of battery / adapter listed.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell
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A:Latitude E7450 - problem with battery charging

Hi TOM3636,
Restart the system and press f2 on startup to enter BIOS - Go to Power Management -> Primary battery charge configuration and change custom settings.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
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A:Battery does not charge when plugged in

Thank you for writing to us!
We would suspect a hardware failure .Kindly check if you are able to run diagnostics on the system .
Kindly also private message the service tag of the system along with the email address.
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A:Battery won't charge past 60%

Hi Martinvdk,
Welcome to Lenovo Community!
I am sorry to hear that you are facing the issue with battery not charging completely on your ThinkPad X1 Carbon.
Please check with uninstalling Lenovo power manager application from your system and if you find that the issue has been resolved then reinstall the application.
Please let us know the findings after performing the troubleshooting steps.
Hope to hear back soon!
Best regards
Hemanth Kumar.B

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
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Go to Solution.

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Can you see the battery tray icon?
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A:Laptop battery wont charge past 45%

Are you using the original Dell OEM adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Keep us updated.
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A:Battery in old Dell Inspiron won't charge past 35%


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A:Lenovo Z50-70 battery plugged in not charging, won't charge no matter what I do

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Hi Rizlas
Thanks for writing to us. 
Yes its normal to shows standard ps/2 keyboard. 
Please try the following steps. 

Install the feature enhancement package from this link

1. Go to Control Panel
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Please provide us your system tag#,email address and name to update.
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A:Latitude E7450 WWAN Question

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A:Latitude E7450 randomly shuts down

Hi Vajni,
Are you running the Dell diagnostics in the operating system or outside the operating system? If running from inside the operating system. I’d suggest you to reseat the memory module(s) one at time in each slot and run the diagnostics on the memory to figure out the faulty one. To run the diagnostics please use the link below.
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A:repeated keypresses on Latitude e7450

I still don't know the answer to 1. or 3. but the best answer to 2. seems to be: get a USB-stick running FreeDOS, for example using an image from here:
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A:Latitude E7450, E-port 2, U2715H - dual monitors - unstable configuration

No responses, so I will add my own, on the way towards a solution, which I believe requires driver enhancements. Are you listening, Dell?
Together with a colleague who knows better than me what to look for, we discovered:- The Intel HD graphics control panel -> Display port topology only discovers one, not two display ports. This could be a problem with the panel or with the graphics driver.- Both Intel and Nvidia have more recent driver releases for their respective hardware components in the Latitude E7450 than those available from Dell but they cannot be installed directly. (NVidia 353.06 vs 341.27; Intel vs - I suspect digits 5 and 6 reflect an OEM numbering scheme). Intel says their driver update includes critical fixes for display support.- When we attempted to install the latest Nvidia driver, the display flashed in what seemed to be a non-trivial manner (before the update was automatically aborted). This could be related to a conflict between the two drivers.
I also discovered that even when only one of the Dell U2715H monitors is connected, it frequently goes black when it shouldn't. So it is not a question of a dual monitor configuration as I originally thought. I have also swapped docking stations to eliminate random hardware error in this component. The Intel driver's handling of display port(s) seems to be the most likely culprit.
Guessing from seeing repeated patterns of monitor behavior, a more precise diagnosis could be that the monitors do not always go out of power save mode when they ought to. I suppose that for a workaround I could experiment with power settings to make sure they never went into power save mode (so they wouldn't have to be brought out of it again) but I haven't done so.
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I am using Windows 8.1 PRO. Does anyone know how to fix it?

A:Dell Latitude E7450 - graphics driver stopped working and has recovered

Hi ,
Kindly help me with some more information so that I can understand the issue better,
*Have you had the chance to check in safe mode with networking to see if the video distorted .
*Have you tried to initiate lcd BIST (Built in self test ) on the system by pressing the D Key and the power button once the test is initiated then if the screen works fine then you should be able to view solid colors on the screen without distortion .
*Is the display good on an external screen ( If it is then the system board works fine )
Hoping to hear from you soon .
Kindest Regards ,
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To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
Worked with an off brand battery also.
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
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A:Battery won't Charge or Battery won't Hold a Charge

Best thing to do is to first understand some of our battery technology - check out this document: HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technology  Then to test your battery follow the instructions in this document: HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)
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A:Battery will not charge or hold charge?!?!

Yup, sounds like a battery problem.

First, make sure the battery has a charge. Most laptop batteries have a button on them somewhere you can push that will give you the power level. Alternativly, there should be a utility in windows or the BIOS that will allow you to check the power level.

If the battery has no charge and isn't charging, then replace it with a known good one and see if it will charge up when the laptop is plugged in.

If the good battery won't charge up, then there is a problem with your motherboard.

If the battery has charge but won't power the system, then there is a problem with your motherboard too.

If this is the case, then the best you can do is contact the laptop manufacturer and get them to replace the motherboard.
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A:HP laptop cannot boot up or charge battery after battery went flat for 12 hours

What is the model of your laptop?
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A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
                   ---> Low battery level ( you can change it to 20%)
So I hope this works!
Reply me back when you've succeeded fixing it.
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I took it all apart and put it all back with the new board when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker

while in just will either not charge the battery..or flicker from AC to battery

i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...

lastly, my old motherboard (which had a HD connector problem)...still WILL charge the i'm sure its not the battery...i don't think...

i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....

what to do................

A:compaq M2105 laptop - battery will not charge, flickers from AC/battery

Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.

It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
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I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.

I get this error message.
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Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."

But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.

Please help!!!

A:Replaced battery on laptop, Battery not taking charge.

If you take the battery out and just use the adapter, will the laptop boot up without errors?
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Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

C.S Harsha

A:Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery?  How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix.  I do not know if it carried over to Windows 10.  I will have to look up the article to find any relevance.
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A:Plugged in Computer Does not Charge

Hi ok what is the make and model of your laptop, have you tried removing the battery and AC Adapter and hold down the power button for 30 seconds then plug in the AC Adapter and try booting if it boots add back the battery and see how it goes
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A:My Dell latitude E6440 won't charge

There's a short circuit in the system.  First thing to try replacing is the DC power jack:
If that doesn't solve the problem, the mainboard is bad and will need to be replaced.
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A:Dell Latitude D400 won't charge

Sounds like a bad battery.
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A:ac power cord will only charge when its only plugged in less...

Hi!, @tammieh: Welcome, to Forum !. Requirements for all countries or regions:The requirements, listed below, are applicable, to all countries or, regions:? The length  of the power cord set  must be at least 1.5m.  (5.0  ft)  and  no more, than 2.0 m (6.5 ft).? All power cord sets must be approved  by an acceptable accredited agency  responsible for evaluation in the  country or region where the power cord set will be used.? The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or  250 V AC, as required  by  each country or  region?s power system.? The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13  connector for mating with the appliance inlet on the back of the computer.
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A:HP 2000 won't turn on/charge when plugged in

Hey Ctfields,  I'm sorry you're running into this issue. If the light is turning solid red/amber and not blinking, that means it is charging the battery.  What happens when you press the Power button? Does the light on it come on at all, blink or remain on? Do you hear any spinning sounds from the fan and/or drives in the computer? Do you see any image on the screen, whether it is just an HP logo or a black screen with a blinking cursor or anything at all? Do you hear Windows' startup sounds? Do you see the Caps/Num lock lights blinking? If so, please let me know how many times it blinks.  I would suggest trying a hard reset, if you haven't already. A hard reset will drain all of the residual electricity out of the unit and give it a clean boot state. This can solve a lot of mysterious no-boot situations. 1. Disconnect the AC Adapter and battery.2. Press and hold the Power button for about 10 seconds, then release.3. Reinsert the battery and AC Adapter.4. Press the Power button to turn the computer on.
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A:Laptop Latitude D530 batery does not charge

Was the battery replaced anytime after you purchased the system? Is the power adapter detected fine?
It might have been the case that the battery might have reached the end of its life.
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? Could you check this adapter on another system if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Try another adapter and then another battery. If another battery also has the same issue, then the motherboard might be at fault.
Let us know if you have any other queries.
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A:Wife's HP Laptop won't charge past 46%

re calibration may help

you could also try the Batt check
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Help appreciated, thanks.

A:Laptop shut's down when charge is pulled out or plugged in?

Hi TDPUK, have a look at this trouble shooting guide Note PC Troubleshooting : Learn to troubleshoot
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A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!
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A:New windows 8 laptop says 'Plugged in, Charging' but doesn't charge!

See > New laptop says 'Plugged in, Charging' but doesn't charge!
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PC Specs: [According to DXDIAG]

OS: Win 8

Processor i7-5600U CPU @ 2.60 GHz (4 CPUs), ~ 2.6GHz

Memory: 16384MB RAM
Direct X: 11


Intel HD Graphics 5500

NVIDIA GeForce 840M

Do you need sound and input?

Running off battery, fine. As soon as I plug it in, all hell breaks loose inside. Games are so laggy to the point that they are unplayable.

I do not have admin access but I have UniExtract (You'd be surprised at what it can do) and Access to C: Drive.

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My cousins laptop had some issues with the os, so I installed windows 7 ultimate 64-Bit, but the issue is when I plug it in it will not charge, the battery LED says it is but the battery icon says it isn't.
Or sometimes it says its plugged in (The icon) for only a while then it says its unplugged, once I re plug it it will back to say its charging and then so on.
It actually says its charging and have done the power button hold, the Microsoft ACAPI thing in the Device Manager and nothing works. I have no clue what this is and if there is something that could help.
Thanks for the help and If you need more details feel free to ask.

A:Windows 7 Ultimate 64 Bit Acer aspire 5733 Plugged IN but no charge

Welcome to the forums!

This will check your battery life. How old is this laptop? Power Efficiency Diagnostics Report

Does the battery charge at all? I mean , even if it says it isn't does it take and keep a charge?
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I have just tried to update the Bios on aa Acer aspire one zg5 after several attempts all I get now is a brief orange flicker from the charge led previously the unit worked fine on the mains adaptor. Have I damaged the internal power card by turning it of and on to much during this proccess? If so is it possible to get a replacement card?

A:Acer One ZG5 dead, only brief flicker on charge light when main adapter plugged in

Hi Gmeorge :wave:

Welcome to :grinthumb

You can read how to post a new thread in this Guide.

Before posting you should read all the Posting Guidelines.

To access technical support you may go to the Forums.

Many users like to post system specs in their Profile.

System Specs are always helpful when you seek support, (see the first two suggestions).
And helpers may ask that you post some of your specs in your thread.

You can access many other online TechSpot guides Here.

Enjoy your Stay
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Hi Folks
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A:acer ao725 won't charge past 9 percent, warnings about sleep mode

How old is the laptop? As far as Windows is concerned it only displays what the battery circuitry tells it. Likely your battery needs to be replaced. Either way it is a hardware issue.
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A:Battery #1:1% available(plugged in,not charging) Battery #2:...

How old is the battery? You do not have a Battery #2 more than likely. That would be the optional modular battery not the regular main battery.
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A:Battery won't charge

How to fix “Plugged in not charging” problem in Laptops.
Step 1: Shutdown Windows.
Step2: Disconnect AC Adapter from your Laptop.
Step 3: Remove Battery from Laptop and put aside.
Step 4: Now connect AC Adapter to Laptop and turn on your Computer.
Step 5: Now uninstall all Microsoft ACPI compliant and AC Adapter driver from Device Manager.
Step 6: Shut down your Computer and disconnect AC Adapter from Laptop.
Step 7: Insert the Battery in Laptop and connect the AC Adapter to Laptop.
Step 8: Now turn on the Laptop. All the Battery drivers will automatically install.
Step 9: Allow the Laptop to completely discharge your Battery at least 4 times. Let Battery cool down to normal temperature in between charges.
Step 10: Now use your Laptop normally.

Hope this helps,
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I've bought Dell Xps 15,9550 and it's amazing, but the problem is I can't plug off the battery, and I use my laptop all the time "literally" and I was a little bit disappointed because I want to keep my battery in a good condition,untli I knew about Dell Command Configure Wizard, which gives you an option to change the way your battery is charging, and there are 5 ways: Standard Charge, Express Charge, AC Use, Auto Charge, Custom Charge, but I really don't know what's the best for my condition.
Like I said I use my laptop all the time and I'm afraid that if I kept the laptop charging while using it all the time, the battery may get in a bad condition.
And sorry for my English it's not my mother tongue.
Thank you very much.
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A:battery charge

Hi oldbanjodb, and welcome to TSG.

Are there any lights or Windows task bar indications that the charger is connected and supplying power to the laptop.

If not, does the power adapter / charger have any lights on it that are supposed be on when it is plugged into AC power?
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*I should add its an Acer Aspire with a 6-cell Li-ion battery and this is the only problem I've had thus far with my laptop

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A:Battery Will Not Charge To 100%

mine does the same thing. i dont think its anything to worry about
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A:battery charge

When was the last time the battery charged for 100%? Are you using an original Dell adapter for this model? Is the adapter frayed? When the adapter is plugged in to the system, does the adapter stay firm or does it fall off easily? Does the system overheat? Does the battery get very hot? If so, remove the battery and let it cool down to room temperature for about 2 hours and then try connecting and charging the battery.
Update the BIOS -
Restart and press f2 key to enter BIOS - check the adapter status in BIOS and the battery health(if available).
Remove the battery and check the battery health meter by pressing the battery gauge.
If the battery is old and is not durable, then you could get the battery replaced. 
Assuming there is no warranty, then you could contact our team to get a quote for a battery (if in stock) -
You could also get the battery from a 3rd party Dell parts seller -
My personal suggestion, is that, if you are using the system in one place, then you could continue using the system with the adapter plugged in - as a desktop machine and that you could invest your money on a new machine.
Let us know if you have any other queries.