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Touch screen not working for Satellite U920t-10P

Q: Touch screen not working for Satellite U920t-10P

Please read this fully before replying with your copied and pasted replies.

My touchscreen used to stop working but was always fixed with a machine restart.
Now it's not working at all and *I have already tried everything posted elsewhere in this forum*.

I have tried changing the battery power settings, trying to update drivers (not exactly sure which is the right one though!?).

Please can someone help because it's a new machine and it is very frustrating.

Serial Number: 7D054633H
Model: Toshiba Satellite U920t-10P PSUL1E-01900JEN

Many thanks in advance.

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Preferred Solution: Touch screen not working for Satellite U920t-10P

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A: Touch screen not working for Satellite U920t-10P

> Please read this fully before replying with your copied and pasted replies.
IMHO I don?t think that someone here in the forum doesn?t read the messages before replaying?
I hope this part of your message is just a result of frustration due to the notebook malfunction...

Back to your issue:
> I have already tried everything posted elsewhere in this forum.
?and what does this mean? What did you try exactly?
Did you system reset and factory settings?

If not try it and in case this does not help you the notebook?s hardware might be affected which requires further hardware checks by authorized service engineer
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The touch screen on my Satellite U920T does not work since a couple of days back.
I cannot find any settings for touch or any touch device (apart from the touchpad) in the device manager.

I'm unsure exaclty when it started to malfunction.
I installed the Windows 8.1 some months ago and had some problem with the wireless card in the beginning, but the issue with the touch screen just appeard this week.

Which Toshiba driver controls the touch screen?
Is this a hardware or software issue?

A:Satellite U920T - Touch screen not working


To be honest there are no special drivers to control the touchscreen.
The driver is provided by Windows system.

I think you should recover the notebook back to factory settings but I?m afraid this will not solve the issue. It smells like hardware related problem since I found some threads here in this forum about the touchscreen malfunction and mostly the issue could be solved by service agents.

By the way: Before running the recovery process try to configure the pen and touch display.
Go to control panel (Windows key + X -> control panel) -> ?Tablet PC setting?.
The first tab ?Display? contains options like ?Configure the pen and touch display?.
Here you should be able to start Setup and to identify the touch screen.
The first option should contain ?1 internal LCD?
At the bottom you could find button to calibrate and reset the settings for this internal LCD.
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My touch screen as stopped working. It was working fine, screen went to sleep and when I woke it up the touch screen had stopped working. Not sure if I may have push or touched something to lock or deactivate the touch screen?

There is a function key to lock the touch pad (mouse pad) on the keyboard but nothing obvious for the screen.

A:Satellite U920T - touch screen has stopped working

If you restart Windows does it work again?

If not, you may need to send the tablet to an authorized Toshiba repair center.
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Just opened my new u920t-117, my first time buying a Toshiba, 5 mins in and excitement has started to turn to worry.

I really hope its me doing something simple wrong, or at worst a software issue.

At no stage has the touch function worked (neither in tablet or laptop mode).
In control panel --> System under Pen & Touch it says "no pen or touch input is available for this display" just like my last computer that had no touch screen.

Does this mean there is a problem with the driver or something.

Also it seems when i click shut down it shuts down and about 5 secs later starts up again.

A:Satellite U920T-117 - touch screen is not working & shut down restarts

Hi stephen

> I really hope its me doing something simple wrong, or at worst a software issue.

I’m afraid the worst case is a hardware malfunction and I guess your Satellite U920T touch screen malfunctions.

I read in other thread about the similar issue and it looks like the service engineers needs to be contacted in order to solve such touch screen problems.

I don’t know if you could ask your dealer for a unit replacement but in case the dealer would not replace the notebook, get in contact with an Toshiba ASP in your country to fix it.
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I have the issue that the touch screen + front camera + back camera + windows button on the screen are not working.

I tried installing the display/graphics drivers but that did not helped.

I bought this laptop from Saudi Arabia and it is still under warranty but I am out of country so i cant claim the warranty as well.

someone please sort out this issue and tell me the solution or tell me what i should do?

Help will be really appreciated.
some details about my laptop:

Toshiba Satellite U920T-B919.
windows 8.1 update 64 bit.


A:Satellite U920T - front/back cam + touch screen + win button doesn't work

Since you mentioned different issues with your notebook, I think that in this case its advisable to recover the notebook back to factory settings just to check if all these problems are related to system problem.

Regarding the webcam: the Windows 8 /8.1 already contains the webcam drivers and therefore additional webcam driver installation isn?t possible. Additional webcam driver does not exist simply.

From my point of few the whole description smells a little bit like a hardware problem of the upper slide part where the touchscreen is part of.
The win button as well as the both cams are located there and probably there is some lose connection between the two parts (touchscreen and keyboard)

Anyway, as I said above, its advisable to recover the notebook to factory settings just to ensure that the system isn?t the troublemaker.
In case of hardware problems, you would need to get in contact with service available in your country.
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The screen has stopped working on a relatively new U920t. It displays in second screen mode on the TV but the actual screen does not light up at all in either laptop or tablet mode.

Any help in this matter would be appreciated.

A:Satellite U920T screen has stopped working

> It displays in second screen mode on the TV but the actual screen does not light up at all in either laptop or tablet mode.

This means that there is nothing wrong with the graphic chip on the motherboard but probably the connection between the display and motherboard isn?t OK or maybe the internal display malfunctions.

Fact is that this is a hardware problem and you should contact the Toshiba authorized service provider in your country to get it fixed.
If warranty is valid, the notebook should be repaired free of charge.

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Since 2 weeks my microfone dont work in skype.
Also my touchscreen dont working.

How to pepair?

A:Satellite U920T-10J: microphone and touchscreen not working

Regarding the touchscreen issue:
Does it happen while the screen is pushed up?

I read about the similar issue in different thread and this problem could be related to lose connection.

But check firstly this workaround:
1. Window+run
2 .type services.msc
3. go to Human interface device access
4. right click --->property---->start up type----->automatic (delay start)

But if this will not work, the issue could be caused due to hardware malfunction and such kind of issues must be fixed by authorized service provider.

Regarding the internal mic issue:
Please check if internal mic appears in control panel – sound – recording device
Check also whether all recording device are enabled. Click right and ensure that both options “show disabled devices” / “show hidden devices” were marked.

Also the Skype sound settings should be checked. The internal mic should be chosen as default mic.
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Hi Folks,

is there some one who has WIDI working? AFAIC there was a WIDI Symbol in Device Manager @W7, after upgrading to W8.1 there is no way to get it work.

Trying to use Intel Display Driver fails because customized toshiba Driver, the latest Toshiba Driver is dated with 28.10.2013 that should be an early W8.1 Driver if not W7.

Is this something like the Broadcom GNSS Feature? Build in but still not usable?

A:Satellite U920T-100 PSUL1E - WIDI is not working after Win 8.1 upgrade


According to Toshiba information which I found in the technical support bulletin document, the Intel Wireless Display is no longer supported on Windows 8.1, but you may be able to connect to external display wirelessly, if your computer supports Miracast?.

Here the link to the doc:

Important notice for users of Wireless Display (WiDi)

By the way: the Intel display driver can be installed and updated but you have to do that within the device manager. You have to download an zip package containing single driver files and then you could update the driver using the advanced procedure within the device manager which allows you to choose the driver folder containing the single files.
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Hello, Good morning/ evening ...
I'm using ( Satellite U920T) and recently upgraded my tablet to Windows 10
but after that, the function keys, volume, brightness, FN key, and even the backlight doesn't work anymore !!

I have tried to recover the system and to update driver's software but nothing worked ..

I use these keys all the time and now it's really hard without them !!

What's the problem? what should I do?

A:Satellite U920T - Function keys not working after update to Win 10

The problem is that Satellite U920T isn’t listed as Win 10 supported unit and therefore the Win 10 Toshiba drivers and software which controls the FN keys isn’t released.
But as far as I know to use the FN keys, the Toshiba System driver as well as Flash Card Support Utility must be installed.

For all Toshiba Win 10 supported units, the drivers can be downloaded from this page:

Maybe you could try the drivers released for other Win 10 supported notebook models…
I’m not quite sure if the software will be fully compatible with your U920T model but its definitely worth a try…
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Hello there,

Since yesterday the touchscreen is not working when the Satellite u920T is in laptop position. When I put the Satellite u920t is in tablet position it works. All the two years before the touchscreen also worked in laptop position (keyboard slided out)
Can you solve this?


Edwin Stenneke
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My U920 has been goten worst every day, first it was the thouchscreen, then the cameras and finnally today the screen has stoped working.

The ribon attachment has problems, don't know if I'm the only one or if is a design problem, but the main problemhas been the total lack of support from Toshiba.

Amazing how bad can costumer service be....

A:Satellite U920T - display, touchscreen and camera has stopped working

I don?t understand why you are not satisfied with the consumer service but fact is that in case of hardware problems, you should always contact the local Toshiba authorized service provider which is available in your country.

How to now if it?s really an hardware problem or maybe just an software issue (corrupt system)?
There is a very simple method and workaround:
In most cases if you recover the notebook back to the factory settings, the software issues should be fixed the notebook should work properly.

In case the recovery does not solve the notebook problems, the notebook?s hardware might be affected. In such case (as already mentioned above) you will need additional help from notebook engineer.
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My touch Screen suddenly did not work anymore. I can only use the Laptop by Keyboard and mouse. Can it be that I switched it off accidently by some Keyboard combination?

How can I solve this?

A:Satellite U920 - touch screen is not working anymore

From my knowledge there is no keyboard shortcut or combination which would enabled or disable the touchscreen.

But try to calibrate the touchscreen (digitizer). You need to go to control panel (Windows key + X -> control panel). Here you will find ?Tablet PC setting?.

The first tab called Display contain some options like ?Configure the pen and touch display?. Here you should be able to start Setup and to identify the touchscreen.

In display options the ?1 internal LCD? should be chosen.
Additionally you could calibrate and reset the settings for this internal LCD.

Check if this is possible
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Hi, I have a Satellite U840t-103.

The touch screen stopped working a little while ago.
I just don't know why.

I think I may have been fiddling with the project button, but I still can't make it work again.

Please help.

A:Satellite U840T-103 - touch screen stopped working


The touch screen does not require any special Toshiba drivers.
The driver is already part of the Windows 8 / 8.1
Therefore I don?t think there is some software problem but of course, I would recommend you to recover the notebook back to factory settings using the Toshiba recovery disk just to check if this procedure would enable the touch screen functionality once again.

This is an first common procedure in case something wrong would happen to the notebook or the system.

But if system recovery doesn?t help, the notebook needs to be checked by authorized service provider for possible hardware malfunction. But let?s hope, the recovery procedure would solve your problem.
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A:Toshiba Satellite L15W-B touch screen not working

What version of Windows is currently installed?
Also, make sure the driver for the touch screen is installed. You can normally find correct drivers by going on the laptop manufacturers web site and going to their drivers and support section (be sure to choose the correct model of the laptop because many have same name but different variations).

Be sure it's not turned off by some hot key on the keyboard and check device manager to see if it's picking up some sort of input device other than touchpad keyboard.
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Hi All,

my 2 yr old U920t laptop/tablet satellite ultrabook has poor battery life. The battery will only last a maximum of 2 hrs before requiring recharging under normal word doc/excel data entry.

Any ideas on how i can improve it?

The Toshiba pc health monitor function continually informs me that I need to replace the battery due to normal wear and tear but I thought the battery being an 'internal' item means it cant be replaced?

If anyone can offer some advice that would be great!

A:Satellite U920T - short battery working time after 2 years of usage


In my opinion there is no some kind of ?rule? or ?norm? about battery life in general. On some machines battery hold capacity for longer period of time comparing it with other notebook models.
Fact is that over time battery will lose the capacity and result will be shorter working hours.

You can try to increase working hours changing some power options and shutting off some useless background processes.
Many newer notebook models have newer design where battery cannot be removed so simply and it is placed under the bottom cover but it can be replaced too. One day when you need new one contact nearest Toshiba service provider and they can replace it for you.
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Win 10, was working for a long time. Sometime in the last few months it stopped. Haven't been able to get it going again.

In System information it says no Touch Input is available.

In Device Manager it shows if you select to show hidden devices, but it says it is not connected. I uninstalled this, but at some point it returned, but now I did uninstall again and it doesn't show.

Everything seems up to date.

Not to keen on doing system reset.

Any suggestion appreciated.
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This morning i turned on my U920T-10J but the screen stayed black.

At first I thought the screen was broken but in "tablet mode" the screen went on. Now when i want to slide out the keyboard the screen goes black again.

How can this problem be solved?

A:Satellite U920T - screen turns black when sliding out the keyboard


For me it looks like a loose connection somewhere between the display and the motherboard.
This might be possible reason for display blackouts while sliding in and out.

I guess this cannot be solved easily and I think this is a job for an technician (authorized service provider). I recommend you to contact the service technician in your country to get the notebook fixed. Hopefully the warranty is still valid in order to fix it free of charge.

I hope this can be fixed?. I keep finger crossed.
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Today my laptop (windows 8.1) ran out of battery. Later when it was charged again, only a black screen with a cursor appears. Additional the power button does not work. When I press the power button the laptop does not shut down nor boot again, just the black screen with the cursor appears again. Alt+Ctrl+Del does not work either... I don't know what I can do else. Can anybody solve this problem?

Thank you very much for your help
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The touch pad of my Satelite U920T-100 works when the lap top is started up, but some 10 seconds after I have logged in the touch pad does not work anymore.

I have tried all tips as posted at the FAQ's:
- disconnected all other devices
- external mouse works, but once this has been diconnected the touch pad remains "dead"
- FN-F9 gives no result
- checked touch pad settings: nothing abnormal
- removed and reinstalled touch pad drivers three times: no result, problem still exits.

When the lap top is started up in safe mode the touch pad works again (and continues to work), so probably some program is blocking the touch pad when the lap top is started up normally.

Don't know where to go from here. Does anyone have a suggestion on how this problem can be fixed?

Thnx & grtz,

A:Satelite U920T-100 - Touch pad does not work after log in

The problem disappeared for one day (and the touch pad continued to function) for one day after installing the BIOS update from 1/16/2014. However, the next day the same returned: approx. 10 seconds after logged in the touch pad stops to work....

Does anyone know how this problem can be fixed?
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I installed Windows 10 Pro on Satellite Pro R50-B-10G and the Touch Pad & The Function Keys are not working any more.

I turned around & around this bloody problem without any succes


I'm an old fool & self taught person

Thank you for your time

A:Touch pad not working on Satellite Pro R50-B-10G


Have you installed all available Win10 updates?
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Go to Solution.

A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
Welcome to Lenovo Community Forums!
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
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A:Some issues with Satellite U920T-100


>Should I factory reset it?

I think you should do that because the described issue can be related to system problems as well as hardware issue (i.e HDD). The factory recovery helps you to check if its software or hardware related problem.

Usually all software (system) problems could be solved by recovery process. Hardware problems would continue.

So from my point of view, system recovery is the first step you should try to perform in order to solve the issue.
In case this does not help, an hardware issue (HDD or RAM) can be possible and since the notebook is still covered by warranty, I would recommend you to contact the service in order to check the unit.

Hope my advice could help you a little bit
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A:IdeaPad z400 Touch - Touch screen not working

I facing the same situation right now. any solution please. left side of monitor is being "touched"?
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Since i installed MS office 2013 the touch screen function is not available any more in the system settings.
Who can help me?

Best regards J?rgen

A:Satellite u920t - Touchscreen does not work

Hi Juergen

Which machine do you have?
Have you tried to remove Office and test functionality again?
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I have a fresh system with Win 8.1 64bit ??but in the course of my installations leads something to this problem.
I never had this trouble.

Who can help me?
Every time I have to renew system but it does not help.

greeting markus

A:Satellite U920t . Win 8.1 64bit swiches from dpc

Sorry matte but could you provide more details to your issue and could you describe this problem in detail

Your post is not very helpful and more details would be required.
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My display settings say: generic pnp monitor with a driver date of 2006. Updating the display settings does not change this.
What is the proper display driver for this laptop and how can i change it?

A:Old display driver for Satellite U920T-10J

Proper display driver you can find on Toshiba download page -
There you can find last and tested drivers.
All drives offered there are part of original recovery image when you get notebook with preinstalled operating system.
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Has anyone upgraded a Toshiba U920T to Windows 10?

I only ask because that model is not listed in the Toshiba Tempro list of models that can be upgraded. So am I stuck with Windows 8.1?

My part no is PSUL1E-00D00JEN; SER No:: ZC128613H

A:No Windows 10 support for Satellite U920T?

According to this Toshiba page: “models supported for upgrade to Windows 10”, the Satellite U920T will not get Win 10 drivers.

Models not listed do not support an upgrade to Windows 10.
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Hello together,

i have been using nice nice device now since a few weeks and starting to get troubles with it.

I have the problem that randomly the touchscreen get without any function, i can touch the screen
however i want but without any reaction.

It just starts without starting any applications or anything before, i just browsing in the web and from one second to another.

If i restart the PC, everything is working normal again, i still using the drivers that were pre-installed and did not any changes to the Drivers so far.

Any suggestions what could cause this issue ?

Kind Regards

A:Satellite U920T-10G - touchscreen without any function


In my opinion an process which controls the touchscreen hangs or does not response anymore and therefore you cannot get the touchscreen function to work.

Would recommend to reinstall the +Toshiba System Driver+ from Toshiba EU driver page.
If this does not help try the system recovery and test the unit with factory settings.
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I have been using a USB mouse for a few weeks and touchpad has always been operational. A couple of days ago the touchpad has stopped working. No issues are raised in the device manager so that pointed me to the on/off buttons for the touchpad. But pressing the dedicated button and fn F9 have not changed anything.

Really confused but think I am missing something really obvious as I cannot think of an initiating event so assuming some magic button will bring the touch pad back to life.

All help gratefully received...

A:Satellite Z830-10U - Touch Pad has stopped working


What happens if you disconnect the USB mouse?
Can you use the touchpad again?

From my point of view the usage or installation of external USB mouse has affected the touchpad functionality? I cannot say for sure why and what happens exactly here but I read in different forums about similar issues and sometimes the usage of USB mouse caused the touchpad problems.

For example: in my case the touchpad did not work with connected USB mouse? I was very confused but found a solution? in my case the option ?disable touchpad when USB mouse is connected? was checked and this disabled the touchpad.

You can find this here:
Control panel -> mouse -> last tab (advanced) -> Advanced settings button

A friend of mine could not use the touchpad because it was disabled in BIOS.
This is worth to check too?
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After upgrading to 8.1 the touch stopped working
I upgraded to windows 10 and that did not solve the problem

I tried Linux and the touch was working
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Such a strange problem
So I thought a recovery to default would help
Somehow the recovery part of my laptop is gone So I could not do a recovery to default
So I had to buy a media recovery which costed me more $50
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Windows 8 Pro
See attached screenshot for more info.

A:toshiba satellite touch pad gestures not working :(

Wow, these forums are awesome. At least I get responses in other forums. :thumbdown::thumbdown::thumbdown::thumbdown:

Delete my account moderators.
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I have tried reinstalling 3 different versions of the elan driver,
I have tried resetting the bios,
I have done the bios update,
I have tried just the standard Microsoft driver
Docked and undocked a thousand times
Fully charged both
Also tried F5.

Still can't get it working, any advice?


A:Satellite Click Mini L9W-B - Touch pad not working

Hmm…it could be an hardware problem but how about the system recovery?

Recover the notebook back to factory settings and check the touchpad functionality straight after the unit has been recovered and set to factory settings.

Mostly, in case of software problems, this recovery procedure should fix your issue…
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I've got a satellite pro R850-143 and being new to these forums, I need some help!!!

My touch pad has stopped working and I can only use the mouse If I attach a USB

Could anybody advise further, or I'm I better off just sending it back to Toshiba(it's only 3 months old & still under warranty)

A:Touch pad stop working Satellite Pro R850-143


Are you sure that the touchpad has not been disabled accidentally by pressing an key combination?
Usually the touchpad can be enabled an disabled using the Fn + F9
Did you try that?

If not do that!
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Error BSOD Toshiba U920T card reader and Windows 8.1

Whenever I do a Scan, Format, Copy or Delete operation on my internal SDCARD I receive this error.

I have tested everything, all drivers are updated and it happens even with laptop in safe mode.

I even experimented with SDCARD formatted with Fat32, exFat and with NTFS.

This happens with the internal reader, if I use an external SDCARD reader connected to USB, there isn?t any problem, so there is no physical problem with cards.

I use 2 SD, one with 128GB and the other with 32GB.

If 32GB inserted, I do a disk>properties>scan and comes the BSOD saying FAT_FILE_SYSTEM without number

If 128GB inserted, I do a scan and comes the BSOD saying KMODE_EXCEPTION_NOT_HANDLED no number

Anyone has any idea or my internal card reader needs to go guarantee?

A:Satellite U920T - SD card reader error

It looks like the internal SD card reader does not handle the inserted cards properly.
According to the notebook specifications (user manual) the card reader supports the SD card, SDHC and SDXC cards.

The card reader supports
SD cards up to 8GB
SDHC card (4GB/8GB/16GB/32GB)
SDXC card up to 64GB
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I have a U920T, using only the touchpad, combined with the touchscreen.
But the touchpad got dirty, with some dust inside.

It is quite annoying on a daily use.
I could not clean it with a vacuum cleaner, nor by blowing air with a bike pump.

Does somebody knows a way to remove dust from within the touchpad?

Thank you

A:How to remove dust within the touchpad on Satellite U920T

I use some adhesive strips in order to remove the dust between the touchpad and touchpad buttons.
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Hello I have a new U t- which I am very happy with but I have this issue with the mousepad's right click meaning the 'button' the user is able to press on the bottom-right side of the mousepad sometimes it actually works as a right click sometimes it works as a left click This is annoying especially during web navigation I'm used to right click on links and open them in a new tab but when the right click acts Satellite U920t-102 click issue right touchpad as left I loose the current web page I tried to figure out what Satellite U920t-102 touchpad right click issue this behaviour depends on looking at the animated synaptic icon in windows' tray bar while playing with the left and right click if I continuosly press the right click button on the mousepad after some repetitions it will consistely and correctly work as right click but if press the left click once or Satellite U920t-102 touchpad right click issue more than once the right click button works as left click for some pressures and then 'corrects' itself and start again to work correctly Any idea suggestion is it a hardware problem Marco

A:Satellite U920t-102 touchpad right click issue

Usually the touchpad right / left click can be configured in the Synaptics settings.
Right click on Synaptics icon in tray and point to devices properties.
In buttons tab you will be able to choose right handed scheme or left handed.
Here you could choose the scheme appropriate for you.

You can also try to uninstall the Synaptics touchpad driver and could test the touchpad functionality without the usage of additional touchpad software.

But if this doesn’t help, your might have hardware problem
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Any one knows if there is a service manual for this model or schematic of inside this computer with the back cover off .


A:Satellite U920T-11C: How to insert additional RAM modules?

The Satellite U920T memory is not user upgradable. This means that if you would like to upgrade the memory, you should contact a Toshiba authorized service provider for assistance.
In case you would try to disassemble the notebook by youself, you would lose the warranty validity.

But from my knowledge the Satellite U920T series supports only ONE memory slot and only one memory module (max 8GB RAM) can be installed. So even if you would like to upgrade the memory, you are limited to 8GB RAM.
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Hi I just purchased the U T- C a few days ago I like it but there a few issues they are putting me off and make me want and fails sometimes U920T-11C fan noise touchscreen Satellite to return it Satellite U920T-11C fan noise and touchscreen fails sometimes The first issue is the loud fan noise that comes on Is there anyway to turn this off It happens about mins into using the web and then goes on and off every mins or so It is really loud and being in quiet room it is noticeable Is there anything I can do to stop this I am only using the web and not running any other programs Also I have noticed the touchscreen fails to respond for no particular reason I don't know if there is a pattern but it is frustrating when it just stops for no reason and then sometimes just works again Looking at these forums it seems like it is a common problem with the Toshiba I have a few days before I can return so if these are not solved I think I might just go form the Samsun ATIV Book Lite instead Thanks

A:Satellite U920T-11C fan noise and touchscreen fails sometimes

> It happens about 15 mins into using the web and then goes on and off every 5 mins or so. It is really loud and being in quiet room it is noticeable.

I assume the noise is coming from the fans which need to run faster in case the internal temperature would increase.
What you could do is to change the cooling module performance in single power plan.
You could also decrease the CPU performance. This would lead to smaller heat dissipation and the fans would slow down.

> Also I have noticed the touchscreen fails to respond for no particular reason. I don't know if there is a pattern but it is frustrating when it just stops for no reason and then sometimes just works again

You could try to calibrate the digitizer
Go to control panel (Windows key + X -> control panel) -> ?Tablet PC setting?.

The first tab ?Display? contains options like ?Configure the pen and touch display?.
Here you should be able to start Setup and to identify the touch screen.

The first option should contain ?1 internal LCD?
At the bottom you could find button to calibrate and reset the settings for this internal LCD.

But it could be also an hardware malfunction. I cannot say for sure why this happens but maybe an technician should take a look on the hardware.
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hello everyone
I have upgraded to win 10 on my notebook & since then I lost the touch ability of my screen, it's working now as a regular display monitor.
I've been searching for many weeks on the net for a solution but I realized that Toshiba doesn't care about solving the issue so anyone have reached a solution? it seems to be a driver or a software issue related to win 8.1 & 10.

A:Satellite U920T touchscreen does not work using Windows 10

Hi there.

Same as Dr. Joe.... I also upgraded to Windows 10 and lost touch screen and also camera. I reverted to Windows 8.1 and I still have no Touch Screen. I appear to have lost my HID Touch Screen drivers as well.

Anybody got any thoughts on how to restore the touch screen drivers? I can't find them in the Toshiba driver download section after hours of research.
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A:Touch pad for Toshiba Satellite L755 stopped working

Hi emmitblue and welcome to Seven Forums. Could you please post a screen shot of device manager in full screen. Please go to as follows: Start - Right click Computer - Manage - Device Manager

Make it full screen Press Alt and print scrn on the keyboard
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Hi - the touch pad on my Satellite Pro L870-18G (Windows 8) has suddenly stopped working (after less than 2 months' use) - which makes the laptop rather difficult to use. According to the device manager there is nothing wrong with the driver - but I tried to reinstall anyway (didn't help).
Do these things normally suddenly fail?

Why does the device manager say there is no problem when there quite clearly is?

A:Satellite Pro L870 - Touch-pad has suddenly stopped working

Maybe the touchpad is disabled. Is there any reaction when you use FN+F5 key combination?
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Hi everybody,

just a quick question, I read on the internet and where I bought my laptop that the Satellite Pro U500-1D5 has a touchscreen.
Now when I want to install this, it is not possible because this function is not available?

Can someone confirm this or tell me if I am wrong?



A:Has Satellite Pro U500-1D5 touch screen or not?

I found notebook specification on Toshiba page HERE but I cannot find this info. Obviously this notebook model is without touch screen.

Have you found some info in User?s manuals?
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I have a Satellite to reboot update U920t: power when Unable - Win even off/on Satellite U t When I powered up this morning Windows displayed a message quot Keep your PC on until this is done Installing update I of quot This status stayed on for Satellite U920t: Win update - Unable to reboot even when power off/on ages in fact I left it on for hours hoping that it was a large update file I even went out shopping and when I got back home it was still displaying the same Satellite U920t: Win update - Unable to reboot even when power off/on I tried pressing ALT-DEL but nothing happened I then powered the PC down left it for a few minutes and powered it back up but the PC just came straight back up with the same update message I also noticed that after the PC was supposedly powered off the system drive LED would blink on and off intermittently as though it is actually still running or locked Bearing in mind that this PC uses solid state SSD drive and I have no way Satellite U920t: Win update - Unable to reboot even when power off/on to remove power from the unit completely I suppose that I am actually not turning the process off Can anyone tell me how I can get this PC out of this loop and get my PC back working again please I tried looking up the web on another PC but all the information seems all over the place I presume that this is really a Microsoft issue but I would really love to know how to get back into my PC again Regards Tony

A:Satellite U920t: Win update - Unable to reboot even when power off/on


Did you try to press and hold the power button 4 seconds long?
Usually this should interrupt the loop process.

Try also this:
Power up the unit and press F12 button. Now you should see an boot menu where you could choose certain devices. Last option should be HDD recovery.

Chosing this HDD Recovery option would allow you to reset the system back to the factory settings.
Check it out!
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i have following Problem with my U920T. The sound with the built-in speakers is perfekt, but if i use headphones the sound gets very quiet nearly unhearable.
I tested several headphones und different settings of the software. I also tried installing all Windowsupdates and the driver updates incl BIOS from the Toshiba homepage nad drivers from realtek.
Now i reinstalled Windows but the problem still exists.
I still thinks is a driver problem but have no idea what to do now.

I hope for fast help

regards 7even

A:Satellite U920T - sound with headphones quiet and distorted

That?s really strange but I think there is problem with some wrong settings.
I don't know how do you test your headphones but make some test with browser player.
Open Internet Explorer and open this test page. Start for instance my favourite In the Mix radio and when music runs click with left mouse button on speaker icon and open option Mixer.
Your IE will be listed there. You can move volume level for speakers but for IE too.
Set both of them on the 50% and check if the problem persists.

I use headphones pretty often but I?ve never noticed such problem.
Please test it and send some feedback.
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Hi Forum,

I am new here and am having a problem I can't solve by my own, so am asking for help.
I am using a Toschiba Satellite U920T-100 since more than a year.

Since around 1 week, once I slide up the display to have access to keyboard, the touchscreen does not work anymore. Once folded (keyboard hidden) touchscreen works.
I downloaded most of the drivers, re-istalled, even did a "set back" to cancel last Windows Update... etc.

Trying to modify touchscreen settings under control panel, I receive a message "touch- and pen settings are not available. contact pc-manufacturer (error = 0)"

Does anybody have an idea what to do?

Ane more, but might not be connected to the problem above: Under device manager, "INTEL WiUSB" entry shows a yellow exclamation mark.

Would be great if someone could help. Thanks!


A:Satellite U920T - Touchscreen disabled when display is slided out


I have exactly the opposite problem, my touchscreen is disabled when the keyboard is slided in and enabled when slided out.

I have contacted Toshiba support, but the only answer they have is to reset Windows!

Thank you for any actual solution.
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I am unable to use my touchscreen at all this started L50t-a functioning Touch Not Satellite Screen happening around months ago when my PC just suddenly crashed and wouldnt Satellite L50t-a Touch Screen Not functioning turn back Satellite L50t-a Touch Screen Not functioning on This was Satellite L50t-a Touch Screen Not functioning fixed at a local repair shop and they said there was too much dust on the motherboard or something After bringing it back home the touchscreen was working fine And then about a week later it didnt work at all After some research on the internet apparently I seem to be missing the quot Pen and Touch quot setting and the quot TouchScreen quot driver under display in the device manager I have been trying various solutions from similar problems posted on different forums System restore to before laptop broke downDriverToolKit to search for missing drivers Search Toshiba website for driversSearch through entire System for anything related to touch screen The last thing I do not want to do is Factory Restore the laptop because I do not want to have to reinstall Everything
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I've been using my u920t for almost 10 mont and i really like that i can still use the touchscreen when the keyboard ist out.

But a couple of days ago it stopped working. I don't remeber changing anything.

Windows now tells me the screen is not a touchscreen.
Once i put the screen down and go into tablet mode everything works fine.
Tablet PC setting in the control panel also disappear once the keyboard ist out..

I tried reinstalling the driver.
I also did a windows 8 refresh (no backup unfortunately)

Any ideas?

Thank you for your help.

A:Satellite U920T - when I slide out the keyboard touchscreen no longer works

> Tablet PC setting in the control panel also disappear once the keyboard ist out..
I assume this should be OK since the tablet PC settings should be available only if the notebook is used in ?tablet mode?

The point is that this notebook can be used in three different modes.
1) tablet mode -> the keyboard and touchpad are pulled in and only touchscreen can be used
2) laptop mode -> the keyboard and touchpad are pulled out
3) photography mode -> keyboard is pulled in but touchpad is pulled out and can be used as well as the touchscreen.

I?m not quite sure if the ?orientation lock button? (on the left side) would affect the touchscreen but fact is that using this button the automatic rotation of the screen orientation can be enabled or disabled.
If you are operating the computer in laptop or in photography mode, the screen orientation will always be in Landscape mode.

Please check also if the touch display has been calibrated properly
Go to control panel (win key + x control panel) -> Tablet PC settings

Here you will find the first tab called ?Display?
Click on ?Setup? button to start the setup where you could identify the touchscreen
In bottom area called ?display options? you could calibrate the touch display.
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Hello everybody I just bought a quot half quot of an U T a laptop without the display which - U920T Satellite (HDMI) BIOS with Accessing monitor an external was literally ripped off Satellite U920T - Accessing BIOS with an external monitor (HDMI) you could see the bent hinges and what is left of the cable It's a great piece of hardware and I can use it with an external monitor thanks to the HDMI connection What is the problem I only get video signal on the HDMI display when windows is loaded What do I want I would very much like to access the bios settings and set the primary output to HDMI if possible I have already tried - removed the display cable from the mainboard - using the F and the Fn F to switch between displays it only works in windows - using the Toshiba System Settings Windows App there is no quot video output quot setting there Would any of you who have a similar model be so kind as to Check their bios to see if the option is available Upload a picture with the location of this setting in bios or even better a video Thank you Stefan
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The internal SSD-Drive 128GB from my Toshiba Satellite U920T-101 is to small.
How can I change the internal 128GB SSD to a new 500GB SSD Drive.
Is there a manual for the SSD change available?

Many thanks.

A:Satellite U920T: Change internal 128GB SSD to 500GB SSD Drive

Due to specific design SSD upgrade should be done by authorized service. To have full access to build in SSD almost whole machine must be disassembled so I recommend you to contact nearest authorized Toshiba service provider and ask for opinion and they can help you with this.
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It's the charging port and it has "130122-E5" stamped on it.

Thanks in advance


A:Satellite U920T - power cord spare part required

In my opinion you should get in contact with local ASP.

I think this will be the best chance to get a compatible part for a Toshiba notebook.

Usually the ASP will be able to order such part from Toshiba head warehouse
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I've just acquired a Satellite R10-101 Laptop/Tablet.

The machine did not come with a touch pen so I am unsure if the touch screen is working or not.

When the machine is in tablet mode the touch screen does not respond to any touch with a finger. I have tried a pointing device from a hand held Windows CE device that has a touch screen but this does not work on the R10's touch screen.

Does the touch screen need to be enabled or do I need to obtain a Toshiba Touch Pen?

The machine is running Windows XP Tablet Edition. Will I get the same functionally if I upgrade to Windows 7. Is the R10's hardware compatible with Win 7?

Thanks for any help or advice.


Message was edited by: Joe Blow

A:Satellite R10-101: touch screen does not respond in tablet mode


The display panel works as a touch sensitive digitizer screen.
You need the Tablet Pen in order to use the touch display in tablet mode.

I think that you can order the missing tablet pen from Toshiba authorized service partner in your country or google for the part numbers: P000407550 or P000445420
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I was wondering if there are any 'simple' fixes I could try out? I understand it is likely not possible, but I figured I would check first before spending money on likely expensive repairs/replacements, especially since I feel like I've hardly done anything to risk really damaging it.

Thank you in advance!
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I tried all the solutions go to device manager, human interface, touch screen not even listed tried to reload program did not work. What is the deal??

A:Touch screen was working now not

You could use the System Restore feature to get your computer back the time when it worked.
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A:Touch screen not working

CLM. To better help you we would need the exact model number or product number of your laptop/desktop??? REO
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A:R7-572 touch screen not working

Hope that it is just drivers but what you do is to unzip the driver package into a temporary directory. When the touchscreen is working Right click on START (long press) and go to Device Manager>Human Interface Devices>HID compliant touch screen Click/touch Driver/update driver then select "Browse...on your computer, point to the temorary directory with the new driver and press NEXT. If it is a newer driver it will load it.
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A:Touch screen is not working

Hey @Krishnacisf,Welcome to the HP Support Forums! This is a great place to find solutions and help from our community! I would start by running the HP Support Assistant.The following are some helpful links for troubleshooting the HP Support Assistant or downloading the latest version:HP Support AssistantHP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8) Also run the Windows Update Tool as it may find, and update any old or missing drivers that you need. Once you've done all that, follow the steps in this document: HP TouchSmart PCs - Troubleshooting Touch Screen Issues Please keep me posted.  You can always say thanks by hitting the Thumbs Up button below!Cheers,TechSurge
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Please help!!!
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A:Touch Screen not working

Hi @SilfredoAG, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
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A:touch screen stopped working

  Hi @natalia1818, Welcome to the HP Support Community! I read from your posts that you are having an issue with your HP Pavilion 11x360 PC Notebook and the Touchscreen not working correctly. You might need to check that the Touchscreen is enabled on the Notebook. Here is a listing on how to do that: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driverRight-click, and select enable from the list.Confirm you want to enable. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook. I suggest at least 4 days ago as it will make sure to catch what changed the settings. When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues. Please let me know how this goes. If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.
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A:Windows 10 Touch Screen not working?

Me too. HP Envy 15t-j100 quad. Currently on hold with HP tech support via Costco Concierge.
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New Bitmap Image.jpg ?80 KB
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A:M5400 Touch screen is not working.

Hi Martin,
Welcome to Lenovo Community!
- Press Windows + X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller (A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.  Your issue should be resolved!
I hope the above information helps.
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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A:Yoga 260 Touch Screen Not Working

Doesn't work?  Finger, pen, both?  Are you running windows 10?
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I have a POS system with a DigiPos 714A Touchscreen monitor and I don't know where or what drivers to install to use the touch screen. I cant find anywhere online whether I need a single touch driver, multi touch, or whatever other type. The POS system is running on a windows PC running Windows XP 32-bit and the screen has a ps/2 port and of course the usual VGA connectors. Help needed as screen is used for a business.
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After a recent mandatory update the touch screen on my Envy started working oddly. When I select an item using touch it appears to "rick-click" the item instead of "left-clicking." This means that I cannot use touch to scroll or basically browse in any way.  This problem is occurs in all modes (tablet, etc.) and restarting has not fixed the problem.  Any help would be appreciated.
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Boot device not foundPlease install an operating system on your hard disk.Hard  Disk (3F0)F2 System Diagnostic For more information, please visit\go\techcenter\startup  how do i get a new hard drive i dont have a warrenty on it i need help plz. here is the serial number 5CD4386QOS
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I've had no problems with my yoga pro for over a month but last night I decided to do windows updates nbsp This is the model with Pro 2 not screen Touch Yoga working the i and gb of ram nbsp I let it update and then restarted it nbsp After it started up I tried to swipe the cover screen up but nothing was Yoga 2 Pro Touch screen not working happening nbsp I then decided to use the mouse and soon realized that the touch screen was unresponsive nbsp I've tried to restore the computer to before the updates but it hasn't fixed the problem nbsp I can still switch Yoga 2 Pro Touch screen not working to tablet and stand mode etc and the Yoga 2 Pro Touch screen not working screen will rotate but I can not get the touch screen to respond to anything nbsp I tried to install some drivers but none of them are for the touch screen as far as I know and nothing else seems to work nbsp Does anyone know a fix or maybe know of a driver I need to install

A:Yoga 2 Pro Touch screen not working

Try refreshing Windows which fixes 90% of OS issues. Swipe from the right (Charm bar), Settings, Change PC settings, Update and Recovery, Recovery and choose Refresh Windows.
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I got my Lenovo Edge  15 back earlier this year from service (hard drive fixed) but when it was returned to me the touch screen no longer worked. There is no touch screen driver visible on the device manager either, nothing labled touch screen or anything similair, is there a way to re-isntall the touchscreen? This laptop was a 2 in one, tablet/laptop and used to be touch screen compatible / usable now it doesn't seem to work that way at all.
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My touch screen is no longer working. I continually get a sleep and charge message, as though the USB connectivity is trying to connect to a device - maybe connection to touch screen is dropping off-in. Any ideas. Thanks in advance.
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Hi, I have recently (Dec 2015) purchased a Yoga 11e. The touch screen function has stopped working. Both Windows 10 and Lenovo Support apps say that all updates are in place. I suspect that a Windows update (~31 Jan 2016) might be the fault - could be wrong. Any ideas? Thanks. ps: I tad annoying the the "worlds biggest computer company" (or similar publicity claim) does not have a 24/7 web chat support function

A:Yoga 11e Touch Screen not working

I had the same problem.  After performing a clean-install of Windows 10 Pro (Did not like all that blotware that Lenovo puts in these systems) and "thinking" that I had installed all drivers, I found that touchscreen did not work.  I solved it by RE-installing the i2c drivers (downloaded from Yoga 11e support page).  It was confusing because there was nothing in Device Manager that indicated any drivers were missing, plus when I ran the .exe file for the i2c drivers all it did was "extract" the files, but it did not install anything!So here is how I went about it:  Opened device manager, clicked on "system devices" to locate the i2c device.  I looked for anything with "i2c" in it, and saw 2 entries: "Intel Atom Celeron Pentium Processor............i2c........[etc, etc]".  I went ahead and manually installed the drivers: right-clicked the item, clidked "update driver software", clidked "browse my computer for driver software", and navigated to where the driver files had been extracted to-as explained above.  After the drivers were installed successfully, the names of the devices changed to "i2c controller".  Rebooted the computer and VOILA! The touch screen worked again! Opened "control panel", "system" and there it said: "Touch Support With 10 Touch Points"
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I am unable to re-enable the touch screen on my tablet.The pen works fine on the screen but it is not registering my hand touching the screenI have checked in Device Manager and the HID-Compliant Touch Screen driver is not showing in list of drivers - not showing under hidden devices either.I have updated BIOS to latest version, updated Digitizer as well as Fingerprint Sensor with drivers from HP sitePen/Touch settings will only allow me to set up Pen configuration - Don't get the touch optionStill unable to bring back touch screen on deviceAny ideas?
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When I purchased this device less than 2 months ago it was then loaded with Windows 8.1 64 bit. I was then offered to upgrade to Windows 10 64 bit. Since the upgrade the touchscreen will not work. I have tried all of the recomended troubleshooting on your site. I have also made sure that all drivers as well as the os is up to date. Please fix. The reason that I purchased this all in one device was because of the touch screen.

A:HP Pavilion 21 All-In-One Touch Screen not working since Win...

Hi there @KLMcNeill?Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understandthat after upgradingto Windows 10, the touchscreen is no longer working for you. Please post the full product number for your All-in-One. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?For now something you can try: 1. Go to device manager2. look for Human Interface Device3. then HID Compliant Touch Screen4. right click choose disable then re enable5. then test If that does not  work-6. uninstall the HID compliant Touch Screen7. Scan for hardware changes8. test again. Let me know if this works for you.