Windows Support Forum

Recovery Manager Hangs

Q: Recovery Manager Hangs

I need to do a full system recovery on my V6310US laptop running Vista Home. I have the HP recovery disk. When it gets to the second screen (reformatting Windows and reinstalling original content) of Recovery Manager, the program hangs at Progress: 15%. Is this normal? If not, what's going on? Any suggestions?

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Preferred Solution: Recovery Manager Hangs

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A: Recovery Manager Hangs

I tried one more time, and suddenly it stopped hanging and churned through the recover process and re-installed all the original programs. Now, I have anotherr problem but I will start a new thread for it if I don't find any answers in these forums.
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So a while ago my Manager can't HP Why Up Offi... Open save Recovery Manager/Back automatic updates told me I should upgrade to Windows on my Windows Why can't HP Recovery Manager/Back Up Manager save Open Offi... computer I did I've used it find for a while and then suddenly Why can't HP Recovery Manager/Back Up Manager save Open Offi... it started repairing itself and I got one of those bsod that eventually lead me to a nbsp pick a keyboard set up It of course made it so that I couldn't use any ports keyboards or mice no matter which I used After some reading I was told to go back to factory settings but before I did that I used the backup manager that HP offers I selected music videos and documents actually I think I selected all of the available options Anyhow once my computer was finished backing itself up onto my external harddrive with the HP program I reset the computer back to factory settings Upon opening the recovery manager and searching through my recovered files i have everything except my Open Office Files Is there a reason why this happened Did I do something wrong Does anyone know why it wouldn't have accepted those as documents to back up I'm extremely frustrated as I am a writer a poor one obviously since I have to use a free program instead of Microsoft Office and everything I was working on is simply gone with no explanation nbsp nbsp Can anyone help me understand Possibly even help me find the files if they are somewhere not quite so obvious
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A:HP Pavilion Recovery error and inability to get past HP recovery manager

It sounds to me like you have malware. I suggest running malwarebytes.
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A:Problem w/ creating recovery disc in Recovery Manager

HP PC Recovery Disc Creator, is for your HP Vista only, not for UpGrade of Win 7.

Try this:

Backup Complete Computer - Create an Image Backup
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A:HP recovery manager and hp setup manager not working with wi...

I have a HP Pavilion g6 Notebook PC and I have experienced the same problem with HP Setup Manager after upgradingfrom Windows 7 to Windows 10. It has also de-activated my Microsoft Office 2010 and completely got rid of my Norton antivirus program. Any suggestions would be most appreciated. Thanks WinonaJS
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A:Recovery Manager Problem (Recovery fails)

I found away past it. Just close the window with the "X". Don't hit retry or it will just keep starting over. The box will appear a few more times during the process, but just keep hitting X and it should go through. Worked for me! I'm not sure if there are features or files missing because of the errors, but the system seems to work fine so far.
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A:recovery from the Gateway Recovery Manager does not work

This might help: seems to often relate to drivers and 0x0000008e to RAM. If there is a virus still about then you could get confusing BSOD errors.Always pop back and let us know the outcome - thanks
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A:Using HP Recovery Manager to delete the Recovery Partition--...

Hi, I can see C: and D: do not sit next to each other therefore Windows Disk Manager may not like this. Please try: Note: you have to delete D: first. Regards.
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A:Don't have Recovery partition and Recovery Manager to Reset ...

Hi there @HPian_B,  Before I provide troubleshooting documentation, I would like to take a minute to welcome you to the HP Support Community, where you can ask questions, find solutions and get help from the community! I read that you would like to reset your HP Pavilion g6-2310ex Notebook PC to factory settings.  Please read the document called Backing Up Your Files. This will provide you with ways to back up the files you have on your Notebook. Here is a document for you to read called Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive. I pulled some information from the document for you. The first thing I would like to make you aware of is that only DVD-R, DVD-R DL, DVD+R, or DVD+R DL discs are compatible with the Recovery Media Creation program. The following disc types are not compatible with the Recovery Media Creation program:CDsDVD-RWDVD+RWDVD-RW DLDVD+RW DLYou will then also see that in the document it says: The Recovery Media Creation software program allows  only one complete set of discs to be created.The Recovery Media Creation software program  requires an uncorrupted recovery partition (Recovery Image (D) to create a set of discs. Uncorrupted means the recovery partition has  not been modified or removed.The creation process takes about 30 minutes per DVD. The entire recovery set does not need to be created in one session.The Recovery Media Creation software can be aborted at any time, except during the writing (burning) process, by clicking  Cancel. The next time the Recovery Media Creation software program is run, it automatically starts where it last stopped.You can use the recovery discs you create on your computer on another computer only if the second computer is the same model as the one that created the recovery discs.Here is a document called Performing an HP system recovery (Windows 7) and another called Recover Windows 7 Operating System Using Microsoft Windows Backup and Restore. - This is used to Recover, Restore, or do a Clean Install of Windows 7.  Please make sure that you read these documents very carefully before you decided to reset to factory settings.  Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. Please also re-post with the exact error message you received. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos. Thanks!Have a great day
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.... but I didn't touch it.
My d:\ is not empty - it is almost 80% full but when i click on it there are no files. Tried - to the extent of my knowledge - to see if the files are hidden but didn't reach anywhere. Tried a restore point but that didnt work either. Please help

A:HP Recovery Manager says that my recovery partition has been removed

Recovery Manager has hiccups sometimes...
Try re-booting and entering at boot.

If that fails you can order the Recovery Media from HP for a reasonable price.
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A:Recovery failure. Cannot access Recovery Manager

Hi @xxboramirxx I would suggest you try the troubleshooting steps given in the link below : I am an HP EmployeePlease click ?Accept as Solution? on the post that solves your issue to help others find the same solution.Click the ?Thumbs Up? to say ?Thanks? for helping!
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A:Re: Don't have Recovery partition and Recovery Manager to Re...

Hi there,  Do you not have Recovery discs?How did you previously load Windows 7 on your Notebook? The media creation software allows only  one system image to be created. If you created a set of recovery discs, you can not create a system image on a USB drive. The media creation software requires an uncorrupted recovery partition (FACTORY_IMAGE D. Uncorrupted means that the recovery partition has  not been modified or removed. That being said, at this point, I cannot guarantee that the image will work on your USB.
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Normally when im gaming i end various tasks that i no longer need before starting a game.

I do this in task manager however i end 3 or 4 tasks and then my PC hangs, it happens at any time when i do this in task manager, never happened before....

The only thing i can think of that could be affecting my PC in this unusal manner i had installed some windows updates..

Anyone else having this problem, could you please shed some light, maybe youve notice something else recently.

One note once this happened i have to reboot my PC manaually, could it be of the last windows updates we all had, im running win7 x64 ultimate

Please help ? Thanks

A:Ending tasks in Task Manager my PC hangs

"Doctor, it hurts when I hit myself with a hammer."

"Then don't hit yourself with a hammer."
If your computer hangs when you kill "non essential" processes, then they aren't actually non essential. Don't kill processes unless you know what you're doing.
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A:Device Manager Hangs/dvd Writer Won't Install

Try physically disconnecting the drives (both cables on each) and then boot to see if your system behaves normally.
If so, then I'd suspect that one of the drives has died. Try hooking them up one at a time to see if you can isolate which one it is.
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A:Device Manager hangs? fault usb drivers?

in desperation i found and installed the OLD (i mean old) drivers that came with my mouse so that they don't use the faulty windows ones that i broke. (windows default were perfect till i broke it trying to install that cellphone )

I have a Logitech iFeel Mouse.

i'm trying to purposely make the mouse hang again by moving it around very fast. seems to be holding up really well.

i'll mark it solved if i can't manage to break it again.
still hangs.
how can i delete all the usb drivers on my pc and reinstall from cd?
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A:Windows Boot Manager Error / Windows Recovery Manager Issue

If this string of events actually did start to reformat the drive, it might still be recoverable.  I would boot the computer to an independent OS IE: Linux Live on a CD or DVD and then look at the drive.  Then use that to copy your data to another drive.  Once the data is saved, then do whatever you want with this corrupted drive.  Do not try to continue with any other operations until the data is saved elsewhere.Since this PC came with Vista, once the data is saved, you could try the HP REcovery Manager to restore the original OS. Or just start over this a new install of windows 7
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I ordered Recovery Media on cds, last disk would say unreadable, ordered 2nd set same problem, ordered USB Recovery Media, same hang near end of install
Recovery Media USB from Toshiba near end of install,
An error has occurred.
EROOR : 10-FC06-045D
Recovery error
Please press [OK ] to turn off the computer.
customer support at (800) 457-7777

Tried to install Win 7
WIN 7 Recovery Media CD from me.
& got

make sure all files reqired for installation are available

Toshiba Satellite L7750-S7132
Part# PSK40U-03700P
Serial# ZB097747R
Win 7

Any ideas ?

A:Recovery Media hangs up

The problem is most likely the Harddrive itself and not the media.

Start the computer in safemode if you can and get any data off of it you need.
Then get Toshiba on the phone for support,
They will probably have you go here to download the diagnostics and run them so here's a headstart
Software Utilities
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A:Recovery hangs on disk 2

Maybe they gave you the wrong dvds.  If it was me I would use the windows disk that should have come with your computer to format the drive and do a clean install of windows with nothing else on it and then get whatever drivers you need from the internet.  Do you have this disk? For more info look on youtube for Windows 7 clean install. Remember once you get the computer with a working operating system, get a good antivirus like Avast or AVG.
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A:Windows 7 hangs after login/bootup; Task Manager not available

There is such a thing as TOO much security. But just to be on the safe side, please download and run HijackThis - Trend Micro USA and post results here.
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A:Windows Can't Open C Drive - Hangs on Disk Manager

Please run Malwarebytes and Ad-Aware, let us know how you get on.
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A:windows 8 can't focus on task manager when a game hangs

I had the same thing happen to me today while playing Crysis 3. I chalked mine up to dual monitors, because the task manger opened up on the 2nd screen and couldn't access it to kill the process. Ffs, I can't remember how I got it to kill it....but I did. Damn.
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Compaq Presario SR1717CL wouldn't go on the internet (browser vanished), couldn't get the USB ports in the front to reinstall the browser, so I tried a repair from the recovery console. It hung at Windows Setup numerous times until I pressed F5 and chose Standard PC with C-Step i486. It completed the repair but I think that wasn't the option I should have chosen because I now have NO functional USB ports.

I tried another two repairs and selected both ACPI options respectively, but it still hangs at Windows Setup. I've looked at the BIOS and don't see anything with regard to ACPI. I'm almost positive that the PC is ACPI compliant because it was new in 2005.

Checked the ram with memtest and it came back no errors after one pass.

Any suggestions would be appreciated.

A:[SOLVED] XP Pro Recovery Repair Hangs

you can by pass this by pressing F7 at the setup.
But if XP loaded and it is working fine, then go to Start/Run and type devmgmt.msc and press enter. In the Device Manager any devices with yellow marks need to have drivers installed. Download the Original Drivers starting with the Chipset and anything else that has a yellow mark in Device Manager. If you don't have internet on that computer, then download the drivers on an internet computer to a USB Flash Drive and install them on this computer.
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A:Macrovision software manager - process starts on boot but hangs

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post. 
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A:Device manager empty, long flashlight search, IE hangs up

Have you checked Event Viewer...for pertinent errors noted?How To Use Event Viewer - Ran chkdsk /r recently, then defragged the C: partition?Louis
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A:System Recovery / factory reset - hangs at 99%

Did you ever get an answer. Same problem here. Been at 99% for an hour now.
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My guess is that the hard disk needs to be changed soon but for now i would like to recover some of the lost data. Any useful feedback would be greatly appreciated.

A:Data Recovery Scan hangs at same point

I would use something like Acronis to take a snap shot of the drive. Replace the drive then restore that snap shot and try to scan it again on the new drive from the restored image.
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Went into bios to see if could boot to recovery drive but not an option. Please help. Don't have access to another computer so using my iPhone and kindle to try n get help. Thanks so much for any assistance x

A:Samsung won't boot, then hangs when trying to access recovery

Try F7 or Esc. If you do a reset all the personal data and programs you installed will be erased.
Edit: Try the following and do a System Restore, not Reset.
Hold the Power Button for 5 seconds or until the computer completely shuts off.
Press the Power Button to turn the computer on.
As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
Repeat this process 2 or 3 times until you see the Preparing Automatic Repair screen.
Let the computer boot to the Automatic Repair screen.
Click Advanced Options, and then select Troubleshoot.
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This Hangs when Booting System Recovery Partition might get a little long-winded but I want to give you guys as much information as possible I have a Dell Inspirion Laptop running Windows Vista Home Premium The computer was working fine perfectly until Friday night and then it just would not boot anymore If I just turn the power button on and let it ride it will take you to the boot options menu System Hangs when Booting Recovery Partition and if it times out it will try to boot normal but will get hung up on a black blank screen Here is what I have tried so far Attempt - Safe Mode Result - System Hangs on Black Screen Attempt - Safe Mode with Command Prompt Result - System Hangs on Black Screen Attempt - Recovery Mode Result - System Hangs on Black Screen Attempt - Shift and F - Dell Recovery Partition Result - System boots the recovery partition and it takes forever about minutes and then gets stuck with a box saying something along the lines of quot Application failed to find COMDLG dll Try reinstalling the program to resolve the problem quot Attempt - Download and Burn Vista Recovery Disk ISO Result - CD Boots and I actually got this thing to work Got to the point where you had to select your OS and my OS wasn't listed so I just hit OK and then selected Startup Repair Computer ran for about an hour and did find an error and then when it checked its own work it was good to go Upon reboot it still did not boot up and then would not boot into the recovery disk anymore Attempt - Download Vista Home Premium ISO and Burn Result - Running DVD in test computer loads disk just fine treats it just like a windows disk so I know it works The computer that I am trying to repair will load the disk but will get hung up before it lets me pick my keyboard layout or select my region Attempt - Run Ultimate Boot CD Result - UBCD will load but nothing lets me get into a command prompt that I can use to actually fix anything on either hard disk Extra Stuff - Went through the BIOS and everything looks clean no issues hard disk is being detected and no errors are showing No bizzare noises are coming from the laptop So with all that being said does anybody have any ideas here Also I have one license for Vista Home Premium so the ISO download of Vista Home Premium is legit If there was either some way to fix whatever is causing the computer to hang while loading vista or at least get me into a command prompt that would be great I could work with that I am kind of at a dead end right now though Any input would be greatly appreciated Thank you very much in advance

A:System Hangs when Booting Recovery Partition

Hi LT1FirebirdSLp

Run chkdsk.

Check Disk - chkdsk
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A:Windows 7 hangs at software installation after factory recovery

Do the vastly superior Clean Reinstall - Factory OEM Windows 7.

Everything needed to get and keep a perfect install is in the blue link.

Feel free to ask back questions.
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I have what I think is the same problem as this thread:

The user tried some things in msconfig etc to interrupt the install (which runs full screen). My issue is I can't get the full screen install to halt or minimize so that I can try the things he tried.

Anyone know a trick for this?

If I could try what he did I think I could resolve this, but I am missing this one bit of information. How do I get to the desktop?

Many thanks to anyone who can help!

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A:various data recovery software hangs/crashes (with 0xc0000005)

Please run Crystal Disk and post a snapshot of the SMART values here for each HDD/SSD or external HDD
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A:Firefox freezes computer, Explorer Task Manager constantly crashes/hangs

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Your logs are unreadable in the current format.Each line in the logs must end with a Carriage Return, line feed.Use Notepad to save your logs. On the Menu bar you will find the Format option. Check it out.===--RogueKiller--Download & SAVE to your Desktop For 32bit system or For 64bit system Quit all programs that you may have started.Please disconnect any USB or external drives from the computer before you run this scan!For Vista or Windows 7, right-click and select "Run as Administrator to start"For Windows XP, double-click to start.Wait until Prescan has finished ...Then Click on "Scan" buttonWait until the Status box shows "Scan Finished"click on "delete"Wait until the Status box shows "Deleting Finished"Click on "Report" and copy/paste the content of the Notepad into your next reply.The log should be found in RKreport[1].txt on your DesktopExit/Close RogueKiller+=======Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).===Download the correct version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.===Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.To attach a file select the "More Reply Option" and follow the instructions.Let me know what problem persists.
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Hello I have been having some issues for the last couple of days with my computer I first experienced trouble with Firefox while watch a simple Twitch Stream For no reason as the computer was completely idle save the stream I received a message saying Shockwave Player or some script on the crashes/hangs Firefox constantly Task Manager Explorer freezes computer, Moved* page stopped responding The popup gave me the option to wait for the script to respond or to kill it I attempted to kill it by opening up Task Manager This took maybe minutes to open up while in the process hung my entire system the whole time and then Firefox freezes computer, Explorer Task Manager constantly crashes/hangs Moved* led to Firefox itself to completely lock up As well when attempting to open up Task Manager in the first place if at first Firefox freezes computer, Explorer Task Manager constantly crashes/hangs Moved* the window did not show up I would attempt to open Firefox freezes computer, Explorer Task Manager constantly crashes/hangs Moved* it again The first time by using the Ctrl Shift Escape combination and when that was unsuccessful as it normally pops up instantly I would thusly right click the taskbar to open it that way By doing this method it would take minutes for the popup from the taskbar itself to showup After finally getting Task Manager open I would see two different Task Manager processes One at roughly k kilobytes of memory while the other As someone with a tiny bit of OCD I would close the smaller kilobyte one by right clicking it to kill the process from the popup menu Right clicking the process would give me no window nor would hitting kill process from the tab on the Task Manager window itself do anything So from there I started my virus scanners At first I performed an Avast boot time scan that gave me an error I researched into this and it apparently is Avast not able to access a file in side an archive So when the system fully booted up I ran the normal Avast full system scan which gave me threat A minor one Then I ran a MalwareBytes full system scan which gave me threats These were both quarantined Still I had issues So I decided to try the Panda Cloud scanner as I was told it could scan run without interfering with Avast as it was on the cloud This as well gave me threats which it says it fixed I still am having issues with my computer nothing has changed So I decided then to do a HijackThis scan to get a log I was hoping if it were possible for me to receive help on understanding what issues I have and interpret my log I appreciate any help I receive Thanks Andrew Edit I'm really sorry I realized I posted this in the wrong forum I do apologize for this

A:Firefox freezes computer, Explorer Task Manager constantly crashes/hangs Moved*

Hello, Please post that HJT log with a DDS log from this guide.Please follow this Preparation Guide, and post in a new topic.Let me know if all went well.
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I read in another board that HP Recovery Manager can be accessed from the start menu. But it cannot be accessd from the Start Menu on my Windows 10 system! I haven't tried this recently, but can I still access it by pressing F11 immediately after switching on my PC? More importantly, can I still reset my PC to Factory Settings using the HP Recovery Manager now that I have Windows 10? If not, I might as well delete the HP recovery partition to free up space....
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New to the site, a little slow on computer knowledge and ill face it, I AM COMPLETELY INCOMPETENT WITH A PC. So, with that said...

I deleted my Recovery Manager feature off of Windows 7, wondering if it possible to recover? I wanted to restore back to factory settings but it fails every time, pretty sure it is due to the recovery manager being missing. Tried the F11 option also, still no hope. After hours of searching I now realize that it cannot just be added like a regular application but is there any possible way? I ordered the HP Recovery Disc hoping it holds an answer but I'm kinda in a time crunch. Any alternatives?

Even thought about upgrading Windows 7 but I'm guessing it wouldn't upgrade what isn't already there, correct?

Help is appreciated, and THANK YOU very, very much.

A:Recovery Manager

Hello and welcome to Bleepingcomputer.

Are you stating that you removed Windows system restore from your computer or are you referring to a third party recovery manager program?

Thanks in advance.

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A:Recovery manager

Yes you can purchase recovery CDs further instructions here James
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hey does anyone know were i can get the recovery manager for my HP pavilion desktop computer a1253w?

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A:recovery manager

Originally Posted by vistafever

hey does anyone know were i can get the recovery manager for my HP pavilion desktop computer a1253w?

ive looked for it everywere in my computer but it isnt there...

Welcome to the forums!

According to the HP support website, here are the steps to use the recovery manager:

Starting the recovery from Windows Vista
Use the following steps to recover the computer starting from the Windows Vista desktop:
Turn off the computer.Disconnect all connected devices (such as the Personal Media Drive, USB drives, printer, and fax), remove media from drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, and power cord.Turn on the computer.From the Windows desktop click Start , and then All Programs .Click PC Help & Tools .Click Recovery Manager .
The Recovery Manager Welcome screen appears.Click Next . On the Software Program Re-installation screen select No , and then click Next .On the Hardware Re-installation screen select No , and then click Next .On the screen that prompts for Microsoft System Restore select No , and then click Next .The Recovery Manager prompts if you want to restore the computer to its original factory shipped condition. Click Yes , and then click Next .
The computer restarts and opens the Recovery Manager program.Click Next .On the Microsoft System Restore screen select No , and then click Next .Confirm that you want to run a System Recovery by selecting Yes , and then click Next .The Recovery Manager gives you the option of backing up your data files. Backing up your files is recommended. To back up your files select Yes , and then click Next . Follow the onscreen instructions.
If you do not want to backup your files, select No , and then click Next .After the System Recovery is complete, the computer restarts and continues into Windows setup. Complete the setup screens and wait until the computer finishes the setup. Then, turn off the computer, reconnect all peripheral devices, and turn on the computer.Before using the computer, update and protect your computer. Reinstall any virus and security software that was installed before the System Recovery.Reinstall any software applications that were added after puchasing the computer, and any files that were backed up.

If you can't access the recovery manager with these steps or it's not working, you'll need to order recovery disks from HP directly.
Please let us know if this works for you.

Here's the source URL which contains links that may be helpful to you: HP and Compaq Desktop PCs*-* Performing an HP System Recovery in Windows Vista*
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Is the HP Recovery Manager installed on this computer or does it have to be downloaded?If is installed how  do I access it?Frank C 

View Solution.

A:recovery manager

Hello, Thank you for posting in the HP Support forum. If the computer arrived with Windows preinstalled and if you did not attemp to manually remove HP Recovery manager software then it should be there. You can click on the Start button of Windows and type its name to search for it. If you would like to perform system recovery, here are the official instructions >> If you simply want to create recovery media, here are the official instructions >>  (even though it states Win 8, it will work for Win 10, as well.)  Please, let me know if this works for you.
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I have pressed F11 key on startup and searched recovery manager on the search but hp recovery manager didnt come. Can anyone tell me what to do ?

A:where is recovery manager?

Hello, Thank you for posting in the HP Support forum. Welcome!  HP Recovery is only available for comuter that originally came with Windows preinstalled by HP (a.k.a. OEM Windows). It will appear if the recovery partitions are working and intact. Once you start your computer after pressing the power-on button, keep hitting the Esc button (like tap-tap-tap).Then an HP boot options will appear and you can choose the recovery options. Alternatively, start to Windows and load it from there. More information can be found in the HP official article >>  (Win 10)>>  (Win 8/8.1) If the recovery partitions are not working, if you want to recover your machine to factory default condition, you may have to reinstall Windows and/or purchase recovery media from HP to restore to factory default condition. Let me know if this works for you.
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Using an E-machines desk top with Vista 32-bit Home Premium.

Recently, I tried to install some service pack update & it wreaked havoc on my computer. After fiddling around with it (it had basically frozen while installing the pack), the whole thing ended up wiping Everything clean & in the end, I needed the install disc to fix it. (which I *just* found)

So now I'm stuck on some "Welcome Window" & it won't connect to the internet. I know the connection works, cause I'm using the same broadband line to it on my laptop now. I keep reading online about fixing w/ a "Recovery Manager" in the start menu, but I'm not seeing that anywhere. There's an error I see that says "Error 815"..."WAN miniport", etc.
What to do now? Thanks.

A:Help w. recovery manager

5 days. all is still quiet. * bump*
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If there's here any user with a Hewlett-Packard PC that has preinstalled Windows 7 , maybe has notice that has some recovery tools, which are call "Recovery Manager" and is showed in the start menu. Inside the program there are many options, and two of them are which I need further information. (Sory but the interface is in Spanish, anywhere options are positioned in the same place of the English version... I think :s)

One of them (mark as number 1 in red) allows to restore the computer to its original factory condition. So what I figure out is that the program will format the hard drive and will install install everything from scratch. Am I rigth?
The other option (mark as number 2 in red) allows to delete the recovery partition. Is that recovery partition the same which is common name as FACTORY_IMAGE ?

If anyone KNOWS something about this, please give me a hand, thanks.

A:Need help with Recovery Manager

Unless it gives you a further option for Non-Destructive Recovery which saves your files, a Factory Recovery will wipe the HD first before putting it back to factory condition.

It can also be run from boot by tapping the F11 key at bootup.

Make the Recovery Disk set from within that Windows7 utility now so you have another option, or can then consider wiping the Recovery partition although having it as another backup is probably wise with a Win7 computer.

Many tech enthusiasts find a clean-copy retail installer for their version to clean reinstall without the factory bloatware, using the Product Key on COA sticker on machine. In that case, you can wipe the HD before reinstalling, but make the Recovery disks first as sometimes the maker requires factory install to service hardware warranty.
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hey guys~

ive recently created the recovery disc from the recovery manager, ive installed it, say it would turn my laptop to the original factory setting, after i installed it, everything is clear, as i expected, but however, now my laptop performance shrink ALOT! i mean ALOT! i cant even run Need For Speed Undercover properly in the lowest graphical settings, do anyone know whats the problem here?

ive checked the graphic card to see if its installed properly after the recovery and it is install and working properly, do anyone know the problem here?

however after the recovery, i didnt seen to care about the window update that much, could this be the problem?does updates make a difference? my laptop has Intel Dou Core @ 2GHz and has 2GB RAM, and graphics NVIDIA GeForce 8400M GS, my laptop now cant even run games at high graphics setting where prior to the recovery i can and very smooth

A:HP recovery Manager

Start by updating all of your drivers.

and yes, windows updates can make a huge difference. For example, no windows updates, no directx.
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im having some very painful problems with my computer. i had to reformat my system so i made a backup using the HP recovery manager which backed my files in an external hardrive and they are names as Backup.001.exe and backup.002.fbw etc until 005

after i installed a fresh new vista i execute my backup.001.exe and when it tells me to click next it freezes for a minute then its back to normal and the next button dont work... (the next button does not take me to the next step of restoring, it stays in the same page)

the next button is active but does not take me to the next step so i cannot back my files up... i need help badly.. there is atleast 2 years of data in those backup files... i cannot get them running

i have Windows Vista Ultimate with 3 GB RAM

please help

thank you

A:HP Recovery Manager HELP!

anybody??? i reli need help badly
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A:Recovery manager

Backup your files, shut off the PC, turn power on again and keep tapping F11. That will get you to the reinstallation wizard - follow the prompts.

HP Notebook PCs*-* Using HP Backup and Recovery Manager*
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When I open my HP Recovery Manager and select "yes" for the Software Program Re-Installation,
the Select a program to install window appears (like it should) EXCEPT it is EMPTY!!!!
Where is the list of all the programs that we installed on my computer when I first used it?

Thank you!!

HP Pavilion dv7-1245dx
Vista Home Premium x64

A:HP Recovery Manager

Above link may answer any questions you have about HP's reovery manager.

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If you have a HP computer then HP has it's own Recovery Manager HP version of System Restore installed called HP Recovery Manager You can uninstall this in Programs and HP Recovery Manager Features I ran across this statement in Tutorials It needs some clarifications In Pavillion and Presario notebooks HP Rec Mgr does more than just System restore And btw HP does not have its own version of SR It runs Windows' version HP Rec Mgr has other functions Re-install original software programs and hardware drivers and complete System Recovery restoring the original hard disk factory template It can be utilized to create a set of recovery discs In HP Business notebook Rec Mgr does not re-install software progs and drivers but does the others listed in Pavilion Presario models I don't think HP Recovery Manager should be uninstalled Or if perchance he meant uninstalling System Restore be aware that HP Rec Mgr will be unable to system restore on its own if Windows SR is unstalled or disabled

A:HP Recovery Manager

Umm where did you see that cause you can't uninstall it and its not even listed in the Program and Features. You can only disable the windows system restore. I'm pretty sure all HP products have the Recovery Manager to restore you computer to Factory Condition.
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My Hp Laptop Was In The Process Of Getting An OS Update & My Sister Turned It Off (As A Prank) Before Windows 10 Finished Installing. Long Story Short I Had To Reinstall Windows 7 On It But Before Downloading Win 10 I Had To Free Up Space On My Recovery (Partition). So I Formatted It. Now I Don't Have HP Recovery Manager Or Any Other HP Factory Apps. How Can I Get Those Back?

A:HP Recovery Manager

Hi, There's no download for Recovery Manager, but pretty much all the other software and drivers for your notebook can be downloaded from the link below. Regards, DP-K
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could smeone tell whats wrong with my recovery manager program in HP pavilion laptop... when i run the program, a window appears:

microsoft visual c++ runtime library
runtime error
program c:\windows\sminst\restore7.exe
abnormal program termination...

how can i fix the error?

thanks for helping!!!

A:hp recovery manager

Originally Posted by opette

could smeone tell whats wrong with my recovery manager program in HP pavilion laptop... when i run the program, a window appears:

microsoft visual c++ runtime library
runtime error
program c:\windows\sminst\restore7.exe
abnormal program termination...

how can i fix the error?

thanks for helping!!!

Are you using Vista....
If yes you can refer this link where you can download universal recovery disk. Please follow this link
Create a Recovery Disc
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Hi....I want to install a new operating system (linux) on my laptop and I havent made the recovery disk yet,after installing new operating system , can I do the recovery by the default recovery drive on my hdd without having the disks? in case I  make the recovery disk , do I lose the the ability to recover from My hard drive recovery drive ? (Because my hdd drive is much safer than the Disks in case of protection)thanks.

A:Recovery manager

Kooshan wrote:Hi....I want to install a new operating system (linux) on my laptop and I havent made the recovery disk yet,after installing new operating system , can I do the recovery by the default recovery drive on my hdd without having the disks? in case I  make the recovery disk , do I lose the the ability to recover from My hard drive recovery drive ? (Because my hdd drive is much safer than the Disks in case of protection)thanks.Create a usb recovery flashdrive before you make any changes!  Do not create a recovery disk set!  A Recovery disk set is quite fragile and can be destroyed with a single scratch on the disk label. A usb recovery flashdrive is, unlike a recovery DVD, quite durable. If you install Linux on the hard disk it will change the bootloader if you are not careful and no longer allow you to boot to Windows.  Making a usb recovery flashdrive will not remove the ability to use F11 unless you make any changes to the D: Recovery partition. That is where the Recovery Manager boots from when you use F11.
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Hi !I want to make a recovery disk for my envy- dv6 win 8 operating I lose the ability to refresh and install win 8 from my Hdd and have to Install it every time from the recovery disk or refreshing windows from hdd is still available ?thanks.

View Solution.

A:recovery manager

Hi, The option to reinstall the OS from the hard drive partition will still be available after you create your recovery media. Regards, DP-K
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I was creating the recovery of window 8.1. I  used HP recovery manager for creating recovery DVD's. It required 5 two DVD's completed burnig process but  3rd DVD completed 80% or 85% and show ' error ' .I tried many times but it cannot work. So, please give me response  What am i do in thi situayion..
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hi !

i have got a laptop acer aspire 5535 ! i wanna make a recovery disc !
but i was search in search box of start menu for recovery manager and i found nothing ....

perhaps i have delete the file and i dont remeber ...

i wanna format my laptop and can find the way ....

i am greek and i donno very good english ...

thanks for your time and assistance

A:recovery manager

Too many computer manufacturers don't furnish a Vista installation DVD with their pcs that are pre-installed with Vista. Often they only have a hidden recovery partition that you can access to take back your pc to its original factory installation state! (Thus you lose your data and all installed applications, setting changes, etc.)
If you don't have an installation DVD, then you cannot reinstall Vista without using this recovery partition, and you cannot access the new Vista Recovery Environment, which is what corresponds to XP's Recovery Console. So, if you don't have a Vista installation DVD, what do you do in order to access the Vista Recovery Environment, at least? You go to this site and download the makings for a recovery disk:
Windows Vista Recovery Disc Download &#x2014; The NeoSmart Files

As far as formatting your hard disk, you can boot from the sytem recovery disk you download from the URL above, then go to the Command Prompt section of the Recovery Environment, then use the FORMAT command to format, as explained in this tutorial:

How to use the Command Prompt in the Vista Windows Recovery Environment
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A:Hp recovery manager

Please explain in more detail what you are attempting to do when you see the error code.  Are you trying to perform an HP  recovery for the notebook from the onboard HP Recovery Manager? Did you create USB or DVD recovery media? You can boot to recovery media to invoke the HP Recovery Manager and perform a recovery.
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I accidentally uninstalled HP Recovery Manager. I tried doing a system restore but it did not help. Is there anyway I can download this program ? Thank you

A:HP Recovery Manager

shge123 Try this link: Good Luck
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A:HP Recovery Manager

Your specs say, HP PC with Windows 8 x86, therefore not Pre-installed, HP Recovery Manager would only work on the old OS & not on the upgraded OS.
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Help. My Hp Touchsmart 300 won't boot up windows it goes to the blue house screen when switched on.  If I press F11 it will only let me do a system recovery with warning it will go back to factory setting.  I want to "file back up program" but it is greyed off and won't let me click it. 

A:Recovery manager

Hello, Welcome to the HP Support forum. Thank you for post. Some (most) HP Recovery procedures include procedure to back-up files before the actual recovery process. However, yoy may back-up your files this way usig external software.Please, download GNU/Linux version - > Linux Mint XFCE 18 - Linux based OS.  >> Download/save the ISO image. You need to write it on a new blank DVD or on empty USB thumbdrive (min 2 GB capacity).  How to create bootable ISO on USB device >> to write ISO to DVD >>   When ready with the USB drive or with the DVD: * Ensure Secure Boot is disabled.* Ensure Legacy mode is enabled.* Save the UEFI/BIOS changes.Details>> Eventually, please, shutdown the computer using the power button.Insert the Windows USB thumdrive or the DVD prepared previouslyPower  on the PC.As soon as you press the power-on button, keep hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one Choose F9 to open Boot options. Select the thumb drive as boot option.You will now boot from Linux Mint media. Once ready and once you open the Files, you will notice it has automatically mounted your PC's HDD - you will be able to browse through your directories and copy/backup to external device the required files.  Once ready, you can use the F11 option to reimage your PC  / restote to factory default condition.Hope this helps, let me know how it goes.
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In my desktop PC, Windows 7 Professional 32 bit was preinstalled and recovery partition also available. But in the programe menu, HP Recovery Manager was not available. I have downloaded HP Recovery Manager software in several time and tried to install, but failed. I want to re-install windows through hp recovery manager. Please help me about the installation of HP Recovery Manager and how can I get this software. Sir, help me in details. My email- [email protected]
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Hello. When i start my computer it goes as usual, then when the windows icon is expected come it says ''Recovery Manager''Then it says ''The  attempted to recovery has failed. Click one of these buttons'' with the options ''Save log, Ditails and try again'' the rest of the screen is black. Help please.
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Hi everyone,

I have a 2 months old HP Pavilion DM1-3014AU running on windows 7 home basic.

My query is that if i delete the recovery partition, can i get it back if i restore the netbook to factory condition through recovery disks.

A:HP Recovery Manager......

HP's recovery DVDs will not perform a Repair Install ...
It's also a good idea to make a Repair CD ...

After You remove the recovery partition .. W7 can resize the system partition to fill in the unused space ..
W7 can Extend or Shrink a partition.

Any partition resizing can be risky .. Make sure you have your data backed up.

I'm not sure about W7 .. but it used to be that if you removed the recovery partition ..
Then tried to use it to recover a HP supplied application ... it would know that the recovery partition was missing .. and ask for the recovery DVDs
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By "recovery disk", do you mean the disk that has the option to repair Windows start-up? That could help if so.
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A:Can the HP Recovery Manager be downloaded?

Hi: Unfortunately, the HP Recovery Manager software cannot be downloaded for your model PC. In any event, it does not contain the operating system, or any individual programs that came with your PC. All the recovery manager software does is to provide a method to access the recovery partition to restore the hard drive to its out of the box condition. If the bundled software is very important to you, you can always purchase as set of recovery disks for your PC and re-upgrade to W8.1 and then to W10.
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I have factory manager in my hard drive but when i try to access to recovery manager pressing F11 do not recognize it

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A:how to download recovery manager

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue. The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number.   Sorry, but HP only provides the HP Recovery Manager as part of the factory installation. HP doesn't provide downloads of the HP Recovery Manager, HP Recovery Partition or HP Recovery Media. You may need to order the HP Recovery Media to return you computer to a factory like state. Please contact HP in your country / region via the HP Worldwide Support Portal to order HP Recovery Media. If you have any further questions, please don't hesitate to ask. Please click the White KUDOS "Thumbs Up" to show your appreciation
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I recently bought a refurb HP Desktop. It does not come with the windows disks, so I'd like to create a windows iso to USB or disk as a backup. Microsoft website tells me to contact the manufacturer as this version of windows was a factory install. HP tell me to use the Recovery Manager software. However, this is not installed on my PC. I've looked on the HP software website for my machine and version of windows and there is no Recovery Manager available for download. Does anyone know how I can get the HP Recovery Manager to create my Windows iso backup usb or disk? Thanks, Chris

A:Recovery Manager not Installed

Hi, Please try the following instructions Regards.
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I just bought my computer and it came with Windows 8.1 installed.  I reserved Windows 10 so I will receive the upgrade when that OS becomes available.  I want to create a recovery set, but if I use HP Recovery Manager now to create the set it will have Windows 8.1.  Can I wait a couple of weeks and then create recovery disks after I have Windows 10?

View Solution.

A:HP Recovery Manager and Windows 10

Recovery partiton contains windows 8.1 - It will create only recovery of windows 8.1 even if you install Windows 10 or 8 or 7.The windows 10 copy that you will get is from microsoft and not HP and its if you ever need to re-install, you will have to install windows 8.1 and then perform the upgrade again. You can also download the win10 ISO and burn it to a disc or create a bootable USB Flash Drive to install from and use your microsoft account to activate win10.
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I performed partition on my hp envy laptop and lost the hp recovery manager. How can I reinstall it?
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Where can I download HP's Backup and recovery Manager for HP Pavillion a6200n.
Somehow messed mine up

A:HP Backup and Recovery Manager

You didn't say what OS, but here is Vista link for drivers:
No Backup & Recovery there though.
apparently they don't bundle it anymore, however it is still available here:

and directions if you need:
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i have my recovery partition still working fine. OS is also working. But i cant do the one key recovery. The link which connects both boot agent and recovery drive is gone somehow and HP RECOVERY manager says recovery partition is disabled. But for me its still there. Can you give a solution to recover the recovery manager ?

A:Recover Recovery Manager

Dear Customer,  I did research on this issue and found this Document:  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee
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hi there i accidentally erased my recovery drive and i would like to get back to the original factory state because im having a lot of issues with the windows 10 'upgrade' . can you please send me a link to get it?

A:hi there i need the recovery manager for HP Pavilion dv7 Not...

Hi, You'll need to use your Recovery Media to reinstall Windows 7 - a guide on using this media to reinstall Windows is on the document below. Performing A System Recovery - Windows 7. If you don't have this, see if you can still order it from HP on the link below. If this is no longer available from HP, you can still order this media from the 3rd party re-seller on the following link. Regards, DP-K