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Fake touch are recorded on Aspire R14 (R5-471T) at...

Q: Fake touch are recorded on Aspire R14 (R5-471T) at...

Hi, I have noticed that my acer aspire R14 (R5-471T) (i7 version) records fake touches when brighness is set on highest. Initially I had no idea why it was happening but after a while I noticed this pattern. Since, I don't keep brightness on highest level, this is not a very big issue for me but I though it would be good to let the community know. I may be wrong and it might be issue just with my unit.

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Preferred Solution: Fake touch are recorded on Aspire R14 (R5-471T) at...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Fake touch are recorded on Aspire R14 (R5-471T) at...

Some Touch screens do this on max brightness. I have seen this issue in laptops,touch monitors and phones.You can type Configuration into Windows search and run it and maybe it will help.

http://community.acer.com/t5/S-and-R-Series-Laptops/Fake-touch-are-recorded-on-Aspire-R14-R5-471T-at-highest/td-p/421115/jump-to/first-unread-message
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I puchased a R5-471T-52EE on Friday (3 days ago) and the touch screen does not work.  After peeking around, I don't have Pen and Touch settings in control panel, and there is no HID Compliant - Touch Screen recognized in the Device Manager.  There's no value in doing a factory restore because it is like this out of the box. Is there something I could be missing, or do I need to return to Best Buy?

A:R5-471T-52EE Touch Screen not Recognized

rpozun,
 
If you are totally against a factory reset, which you should not be since it is brand new, you can try a refresh first to see if that fixes it.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-Touch-Screen-not-Recognized/td-p/395133/jump-to/first-unread-message
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r5-471t ghost touches appear all over the screen when it is plugged in only, when unplugged its fine? I have to press fn+f10 to turn the touch screen off when it is plugged in or else the touch screen goes wild?-I already returned it to default and used other power outlets and its the same..-Any ideas?

http://community.acer.com/t5/S-and-R-Series-Laptops/r5-471t-fake-ghost-touches-all-over-screen-when-plugged-in/td-p/431964/jump-to/first-unread-message
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r5-471t ghost touches appear all over the screen when it is plugged in only, when unplugged its fine? I have to press fn+f10 to turn the touch screen off when it is plugged in or else the touch screen goes wild?-I already returned it to default and used other power outlets and its the same..-Any ideas?

A:r5-471t fake ghost touches all over screen when pl...

If you know someone who has the same laptop, try their charger or take it to a local computer shop and ask to try a charger. Your charger should be Output: 19V 2.37A 45W

http://community.acer.com/t5/S-and-R-Series-Laptops/r5-471t-fake-ghost-touches-all-over-screen-when-plugged-in/td-p/431964
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I'm trying to set up the mic configuration on Windows 10 but all my trials have failed, all recorders can't detect any sound like the mic doesn't exist. I hope it is bad configuration/driver.I have already installed the latest driver from Acer website.I will be very sad if the mic is dead out of the box on this unit

A:mic is not working on Aspire R14 R5-471T

Go to recording devices, right click on the mic and see if it says enable.Highlight the mic and click "Set Default".Download this driver and extract to a new folder on the desktop.AudioRealtekAudio Driver6.0.1.7455348.0 MB2015/04/28DownloadGo to Device Manager/Audio inputs and outputs/ uninstall high defination speakers.Open new driver folder and click install/ Don't reboot.Double click PCEE4 and double click DolbyHomeTheater.Reboot.

http://community.acer.com/t5/S-and-R-Series-Laptops/mic-is-not-working-on-Aspire-R14-R5-471T/td-p/422776/jump-to/first-unread-message
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hello~so i'm studying digital painting and i need to use a pen or a stylus ofteni bought acer's aspire r14 which supports using a pen or a stylus but i really don't know which one works better so if you have any idea please help thank you. 










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A:Best stylus or pen for aspire R14(r3-471t)?

Go on Amazon.com and search for active stylus. I would look at the ones with the most reviews and the highest 5 star ratings percentage.Read the reviews from the people who purchased and used them.Anything else is just an opinion from one person or two.

http://community.acer.com/t5/S-and-R-Series-Laptops/Best-stylus-or-pen-for-aspire-R14-r3-471t/td-p/421356/jump-to/first-unread-message
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It runs just super with an HDMI connected monitor.  But when I remove the HDMI plug, it will not power on.  Does anyone have any ideas?  It is a very nice laptop and it is a shame to have to retire it. Thanks,Marc

A:My Aspire R3-471T will not power up without an ext...

Hello, Stupid question:Have you press [Fn]+[F5] again when it is connected to the external monitor?

http://community.acer.com/t5/Aspire-Desktops/My-Aspire-R3-471T-will-not-power-up-without-an-external-monitor/td-p/461459
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It runs just super with an HDMI connected monitor.  But when I remove the HDMI plug, it will not power on.  Does anyone have any ideas?  It is a very nice laptop and it is a shame to have to retire it. Thanks,Marc

A:My Aspire R3-471T will not power up without an ext...

Hello, Stupid question:Have you press [Fn]+[F5] again when it is connected to the external monitor?

http://community.acer.com/t5/S-and-R-Series-Laptops/My-Aspire-R3-471T-will-not-power-up-without-an-external-monitor/td-p/461459
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Hi All, I have just purchases an R5 471T and doing some upgrading last night.  I noticed there are 3 Bios updates. As this is my first ACER, should I do the updates? I know there is a caution on updating BIOS but I just wanted to confirm Thank you,

A:Aspire R5 471T Bios Update

In general I do not do BIOS updates without a reason. I also wait about a month for new updates (Win 10 is annoying that way) If it is working well, don't fix it. The R5-471T I have here is on BIOS 1.03.

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R5-471T-Bios-Update/td-p/414744/jump-to/first-unread-message
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Hi. I would like to know if there are limitations when buying a SD card ?    will any of these card work ? : U3:               Minimum 30 MB/s ReadU1:               Minimum 10 MB/s ReadClass 10:      Minimum 10 MB/s ReadClass 6:        Minimum 6 MB/s ReadClass 4:        Minimum 4 MB/s Readand what about the size ?  can it read a 128GB thank youstef

http://community.acer.com/t5/S-and-R-Series-Laptops/just-bought-Acer-Aspire-R-14-R5-471T-58F-Any-limitations-as-far/td-p/458243
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Can the R5-471T battery be replaced by the user?  If so how? Can the RAM be upgraded on this unit? Thanks.

A:Is the battery in an Aspire R14 (R5-471T) user rep...

seadoc67,
 
The battery is not considered user replaceable as far as Acer is concerned, it can be done though.
 
The memory is onboard memory and is not able to be upgraded.

http://community.acer.com/t5/S-and-R-Series-Laptops/Is-the-battery-in-an-Aspire-R14-R5-471T-user-replaceable-What-is/td-p/403899
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Can the R5-471T battery be replaced by the user?  If so how? Can the RAM be upgraded on this unit? Thanks.

A:Is the battery in an Aspire R14 (R5-471T) user rep...

seadoc67,
 
The battery is not considered user replaceable as far as Acer is concerned, it can be done though.
 
The memory is onboard memory and is not able to be upgraded.

http://community.acer.com/t5/S-and-R-Series-Laptops/Is-the-battery-in-an-Aspire-R14-R5-471T-user-replaceable-What-is/td-p/403899/jump-to/first-unread-message
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So the laptop i listed in the title i have runs at least twice as slow when charging compared to when on battary I have only noticed this recently after about and a half years I play some small games like rocket league slow charging on twice tha... aspire r3-471t. as Goes and i remmember when i got it aspire r3-471t. Goes twice as slow on charging tha... this computer would only run it at or less on all min settings In the past month ive been experementing and i found out that now it runs at when im on battary I have tried this with many other games and same results Now i have looked into my battary options and im not on any battary saver options and i looked into the advanced details and the cpu has a max of power at all times So im pretty sure it doesnt have to do with battary setttings If anyone has a clue plz help This problem probably was with the laptop when i bought it because i played games on it from the start and they were slow like rocket league

http://community.acer.com/t5/S-and-R-Series-Laptops/aspire-r3-471t-Goes-twice-as-slow-on-charging-than-when-on/td-p/457525
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So recently I need to get a Sony Tie Clip Microphone to work on my Acer Aspire R3-471T laptop, however, as there is only one audio jack, I do not know how to connect the microphone so the laptop identifies it as a microphone. I do recall very slightly a notification asking me which device Apple headphones where and maybe seeing a microphone option.  I cannot seem to find anyway to get the laptop to recognize the mic as a microphone and I would prefer not a purchase an audio apparatis if it can be avoided. Is there anyway to do this? or am I just spending time pulling out hair on a fruitless task?

A:External microphone trouble (Aspire R3-471T)

Hello, You need a cable to separate the headphone/microphone plugs. E.g this kind of product.You'll have the microphone input with this one.

http://community.acer.com/t5/S-and-R-Series-Laptops/External-microphone-trouble-Aspire-R3-471T/td-p/428715/jump-to/first-unread-message
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After downloading the Windows 10 Anniversary Update to my R5-471T-51UN laptop, my Logitech M535 Bluetooth mouse will no longer re-connect after either a power-cycle of the mouse or a reboot of the laptop; I have to re-pair the mouse with the laptop every time I want to use it. Uninstalling and re-installing the most current available version of the Bluetooth driver has no effect. I suspect that there is a compatibility problem with the Bluetooth driver and the Anniversary Update because: - I didn't have this problem prior to the installation of the Anniversary Update- My Logitech mouse does not require its own driver- When I turn off the mouse with the Windows Bluetooth dialog open, the status goes from "Connected" to "Driver error" to "Paired" Would appreciate any additional troubleshooting advice that I might be overlooking, or (preferably) an estimate as to when a fixed Bluetooth driver will be made available.

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R14-R5-471T-51UN-Bluetooth-issues-with-Windows-10/td-p/447776
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I just bought an R5-471T and I want to use it to write notes in class rather than type them. I know the type of touch screen panel it has does not allow for any active pens to work, but would a bluetooth stylus work?

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R-14-R5-471T-will-a-bluetooth-stylus-work-with-this-model/td-p/451688
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I was trying to install windows 7 on this laptop without success until I found the Microsoft windows 7 USB 3 creator, the installation was successfull but now the big problem, USB is not detected in the windows, it needs a driver and there is no lan, wan, bluetooth, card reader, usb3 port, all that doesn't work unless I install the USB driver.How I can install the USB driver and everything is not detected?Acer claims the block port is usb 2.0 port but no it is usb 3.0 port.If windows successully installed, where are the native usb 3 driver used during the installation?

A:Aspire R5 471T-71W2 windows 7 USB problem

as far as i know, windows 7 doesn't have a native USB3.0 support by the way on your laptop an USB 2.0 (the one not blu) is available and this, normally works under windows 7. if you still have issues, you could try to create a slipstream version with some embedded drivers, nLite will help you do it (it's free):https://www.ntlite.com/http://www.askvg.com/download-nlite-for-windows-7-windows-8-and-windows-8-1/

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R5-471T-71W2-windows-7-USB-problem/td-p/422448/jump-to/first-unread-message
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Hi, I have a problem with my Aspire R5-471T in which I have no internet, and when I try to set-up a connection it says "Windows did not detect any networking hardware". I tried re-installing the drivers, and even doing a full reinstall via the "Reset" option. The laptop was having some issues for finding the internet connection in the past days but then it found it, but now it doesn't work at all.Any ideas or suggestions? Might it be a real hardware issue? Because I don't know what else to do on the driver side.

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R5-471T-Windows-did-not-detect-any-networking-hardware/td-p/446485
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Hello,I've notice that my screen has light leak at the edge of the screen, espacially at the beginning with ACER logo (as the attached pic). Does anyone have this problem? Im just wondering that if it the defective or "style" of this model. Thanks

A:Aspire R14 (R5-471T-52EE) screen light leak

Did you ever figure this out? I'm thinking about buying one of these (R5-471T-534X) today. That amount of bleed would be really disapointing. 

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R14-R5-471T-52EE-screen-light-leak/td-p/400930
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Hi nbsp Looking to purchase the Aspire R - T nbsp However want it to support Win for Acer Aspire R5-471T Modern support Standby (S0... Modern Standby S Low Power Idle nbsp This is the modern variant of connected standby instango and allows notifications to Acer Aspire R5-471T support for Modern Standby (S0... be recieved while Acer Aspire R5-471T support for Modern Standby (S0... the device is asleep and for Alarm apps to wake the laptop nbsp Looked at one of the laptops today and ran the command powercfg a to check the supported sleep states nbsp Says that S low power idle is not supported by the firmware nbsp I tested a number of current Skylake based laptops from HP and Toshiba and appears none of them Acer Aspire R5-471T support for Modern Standby (S0... are currently supporting this sleep state nbsp As I understand it the hardware in this laptop should support this sleep state nbsp I understand that a bunch of OEMs may have disabled this mode because Windows didn't support it properly nbsp However Surface Pro has recently had its sleep issues fixed so assume this is now working in Windows nbsp Would like to know if the R - T is capable of supporting this sleep mode and if it is is Acer is going to issue a firmware update to support the Modern Standly sleep state nbsp

A:Acer Aspire R5-471T support for Modern Standby (S0...

Hi fire-fly,
 
Unfortunately, I don't have an answer for your question, but it does sound like a good idea if the technology is catching up. I would like to suggest taking a look at our Idea's platform (linked up top) and submitting this there. This is a great way for you to  find other users who are looking for these features and to show us how important these features are.
 
Cory

http://community.acer.com/t5/S-and-R-Series-Laptops/Acer-Aspire-R5-471T-support-for-Modern-Standby-S0-low-power-idle/td-p/420098/jump-to/first-unread-message
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So I just got this new laptop and so far I love everything about it! The only problem is that ocassionaly the display driver would crash and then restart itself successfully. This happens whenever I do browsing and light gaming. If anyone has a solution to this problem, it would be greatly appreciated  

A:Acer aspire r5-471t laptop Display driver problems

Do you have Intel HD graphics, Nvidia graphics?Is your driver older than these?VGAIntelVGA Driver10.18.15.4248165.5 MB2015/09/03DownloadVGANVIDIAVGA Driver10.18.13.5324649.6 MB2015/09/03Download

http://community.acer.com/t5/S-and-R-Series-Laptops/Acer-aspire-r5-471t-laptop-Display-driver-problems/td-p/395909/jump-to/first-unread-message
Relevancy 66.22%

So I just got this new laptop and so far I love everything about it! The only problem is that ocassionaly the display driver would crash and then restart itself successfully. This happens whenever I do browsing and light gaming. If anyone has a solution to this problem, it would be greatly appreciated  

A:Acer aspire r5-471t laptop Display driver problems

Do you have Intel HD graphics, Nvidia graphics?Is your driver older than these?VGAIntelVGA Driver10.18.15.4248165.5 MB2015/09/03DownloadVGANVIDIAVGA Driver10.18.13.5324649.6 MB2015/09/03Download

http://community.acer.com/t5/S-and-R-Series-Laptops/Acer-aspire-r5-471t-laptop-Display-driver-problems/td-p/395909
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I had Windows 8 when I purchased this laptop. I upgraded to Windows 10 later on. Recently, the laptop had been giving trouble when installing some Windows 10 update (specifically KB3172729). Right now, it won't boot Windows at all and I am looking to do a clean installation of Windows 10. The problem is I don't have the key. Is it possible to find out the key for either Windows 8/8.1/10?

http://community.acer.com/t5/S-and-R-Series-Laptops/Find-Windows-Product-Key-Acer-Aspire-R3-471T-54T1/td-p/454893
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Hi, I have an option to get either one of these laptops but I cannot figure out the difference between the two.  The spec datasheet looks the same.  Can anyone please help.  They look like great laptops but there is a price difference so I am wondering why. Thanks for the help.

A:R5-471T-534X vs R5-471T-52EE differences?

Hello, It is nearly the same price:R5-471T-534X: 900CAD=717USD Canadian marketR5-471T-52EE: 700USD American marketSame product but for different countries. That's all.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-534X-vs-R5-471T-52EE-differences/td-p/431452/jump-to/first-unread-message
Relevancy 63.21%

I ordered the R5-471T-52EE from a retailer but received the R5-471T-51UN instead. Any explanation as to why this would happen? What are the differences between these two models?

A:R5-471T-52EE vs. R5-471T-51UN differences?

Hello, The Wifi specifications and may be Office 2013.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-vs-R5-471T-51UN-differences/td-p/431853/jump-to/first-unread-message
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I am a new owner of an Aspire E nbsp ES- - FP nbsp nbsp Not happy with the touch pad Sometimes it stops responding 15 Pad E problem Touch Aspire to taps then I have to press harder to get it to Click Other times it causes the cursor to jump to strange locations with just the slightest touch nbsp Device Manager under Human Interface Devices - says I have an HID-compliant touch pad Properties shows the Aspire E 15 Touch Pad problem driver is from Microsoft dated nbsp version nbsp How can a Aspire E 15 Touch Pad problem driver from apply to hardware in nbsp When I look at Driver details it says No driver files are required or have been loaded for this device nbsp Yet when I look up my drivers at ACER after entering my Serial Number it shows two touchpad drivers nbsp TouchPad nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp ELANTECH nbsp nbsp nbsp Touchpad Driver nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp MB nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp TouchPad nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Synaptics nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Touchpad Driver nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp MB nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp So I am confused I think I should install one of these two drivers but have no clue as to which one nbsp Can someone help me nbsp Thanks

A:Aspire E 15 Touch Pad problem

In this case, you can click on the following link and download vendor detection tool. Run the .exe file and check if that displays the name of your touchpad vendor:http://global-download.acer.com/FilesDownload/HWID/HWVendorDetection.exe If it does, you can download the suitable touchpad driver for your Windows version accordingly from Acer website.If the issue still persists, you are advised to contact Acer support through the following link for further assistance:http://us.acer.com/ac/en/US/content/service-contact Hope this will help you.

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-E-15-Touch-Pad-problem/td-p/363864
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Hello

I just received a brand new Acer Aspire E5-471P 34CL from a friend. I was gonna format the current windows 8.1 and replace it with windows 7.

After the format however, i cannot get the touch pad to work. In fact, it doesnt even show up in the hardware manager under mouse and other devices. The touchpad was working with windows 8.1, so its a software issue.

I have tried installing the synaptics driver and the elantech driver from acers support site to no avail.

The windows 7 version is fully updated.

Any suggestions?

If noone has a solution i am going to try formatting it again and installing windows 7.
If that doesn't work im going to install windows 8.1 again.
And if it still doesn't work, its going straight to Acer.

A:Touch pad not working - Aspire E5-471

Does an external mouse work? My first thought was it might be disabled. Some have a button to the left of power button to turn on and off touch pad. Some use combination of FN + F key.

http://www.techsupportforum.com/forums/f217/touch-pad-not-working-aspire-e5-471-a-903305.html
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Hi Upgraded my V Touch to W several months ago all has been fine nbsp Windows did an automatic update last week which has rendered my laptop useless nbsp I have a black screen which then goes to Acer Explore Beyond Limits screen after mins I get a blue screen with recovery on it and a couple of options press F start up which does nothing and then turns machine off nbsp It also says press esc for UEFI firmware settings nbsp nbsp Did all the usual things with Microsoft eg turning on off continually pressing F nbsp Tried F for reset but no joy there nbsp Microsoft are unable to do anything by remote as I cannot get the start up menu nbsp I would add that on the same day my mother also had the same problem with her Aspire E but was luckier than me in that they managed to get hers up and running nbsp As this machine is months old Acer are not concerned unless I return to them at a considerable cost for repair nbsp Is there anything I can do or do I have no option but to resort to a costly repair nbsp Feeling peeved as it wasnt my fault nbsp nbsp nbsp Surely we are not the only two user to experience this problem nbsp Thanks to anyone that can assist but I am no computer whizz nbsp nbsp nbsp nbsp nbsp

A:Aspire V11 Touch will do nothing since recent W.10...

Don't know how I missed your message. Sorry it has taken so long for a reply..... About your machine, I am not sure if you have taken it in for local Repairs or if you were able to get it figured out... However there are a few things you can do!!! One if you made a Revovery USB you could try and repair your sytem off that... However if you didn't it is not all lossed yet as long as your system gets to the start of a BOOT... So I know that doing a bunch of Updates and INstalling software isn't part of Everyday lifes joys however it may save you the trouble of having to send your ssytem in.... If you want and this is really up to you. If you want you could Try and do a System Recovery.. Problem up front is without being able to log into Windows, Or having made a Windows 10 Recovery it will put your system back to what software you were running..... ie. Windows 8 or 8.1... Press the Power Button on your computer, Then Press Alt+F10. I do it from the time I press the Power button until I see that it is going to start the recovery. Some people get lucky and just press them 2 buttons and let go... I like to be safe.. Even then I don't always get it to come up.... Then you would need to choose to either Remove all files or Keep your files... If you Keep them I am not sure really what changes with going back from 10... The Best bet would be to do a Full Restore and delete all files... At this time. Lets hope no Power Spikes or Brown out. As it will or can take from 30 minutes to 2 hours for a FULL restore. I would say good chance for the longer time... One thing more I shoudl add.... If you have your system set up with a password that isn't tied to MS you may need to remember that password... If you had a MS password then it should make you start with your log in info... Once your on again. It should be back to your Starting software from when you bought the computer new.... If you want to go back to 10 you could also always Make a ISO of Windows 10 and do an install over your system now... Just be warned if you do the update with a Fresh install of Windows 10 you will not have all the Software or Drivers from Acer.... I have done a Clrean install. I didn't really feel anything different. Besides some of the things like DVD Player (Windows 10 don't have one built in)  IMHO that is where I would start before sending my sytem in... IF your Recovery is intact All is safe. After Revovery if that was what you do with Alt+F10. To get back to Windows 10 you would need to do your Updates and then wait for your Icon for 10. Hope I was somewhat HelpfulJames 

http://community.acer.com/t5/Aspire-Desktops/Aspire-V11-Touch-will-do-nothing-since-recent-W-10-update-will/td-p/409069
Relevancy 53.75%

When in the standard notebook mode, my R13 displays an active touch keyboard icon in the toolbar.  This is OK.  However when I change to the pad mode, the touch keyboard icon is no longer displayed. How can I enable the touch keyboard in the pad mode?  I note others have posted similar questions relating to tent mode etc and the replies make sense - you wouldn't need a keyboard in tent mode, but the keyboard should be available in pad mode










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A:Aspire R13 touch keyboard

Put to mouse pointer in an unused part of the tray and right click (or hold finger on display). Near the top mine shows "Show touch keyboard button". Select this and your button should be at the right end of the tray.

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R13-touch-keyboard/td-p/416384/jump-to/first-unread-message
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Hi Upgraded my V Touch to W several months ago all has been fine nbsp Windows did an automatic update last week which has rendered my laptop useless nbsp I have a black screen which then Aspire W.10... do will nothing V11 recent Touch since goes to Acer Explore Beyond Limits screen after mins I get a blue screen with recovery on it and a couple Aspire V11 Touch will do nothing since recent W.10... of options press F start up which does nothing and then turns machine off nbsp It also says press esc for UEFI firmware settings nbsp nbsp Did all the usual things with Aspire V11 Touch will do nothing since recent W.10... Microsoft eg turning on off continually pressing F nbsp Tried F for reset but no joy there nbsp Microsoft are unable to do anything by remote as I cannot get the start up menu nbsp I would add that on the same day Aspire V11 Touch will do nothing since recent W.10... my mother also had the same problem with her Aspire E but was luckier than me in that they managed to get hers up and running nbsp As this machine is months old Acer are not concerned unless I return to them at a considerable cost for repair nbsp Is there anything I can do or do I have no option but to resort to a costly repair nbsp Feeling peeved as it wasnt my fault nbsp nbsp nbsp Surely we are not the only two user to experience this problem nbsp Thanks to anyone that can assist but I am no computer whizz nbsp nbsp nbsp nbsp nbsp

A:Aspire V11 Touch will do nothing since recent W.10...

Don't know how I missed your message. Sorry it has taken so long for a reply..... About your machine, I am not sure if you have taken it in for local Repairs or if you were able to get it figured out... However there are a few things you can do!!! One if you made a Revovery USB you could try and repair your sytem off that... However if you didn't it is not all lossed yet as long as your system gets to the start of a BOOT... So I know that doing a bunch of Updates and INstalling software isn't part of Everyday lifes joys however it may save you the trouble of having to send your ssytem in.... If you want and this is really up to you. If you want you could Try and do a System Recovery.. Problem up front is without being able to log into Windows, Or having made a Windows 10 Recovery it will put your system back to what software you were running..... ie. Windows 8 or 8.1... Press the Power Button on your computer, Then Press Alt+F10. I do it from the time I press the Power button until I see that it is going to start the recovery. Some people get lucky and just press them 2 buttons and let go... I like to be safe.. Even then I don't always get it to come up.... Then you would need to choose to either Remove all files or Keep your files... If you Keep them I am not sure really what changes with going back from 10... The Best bet would be to do a Full Restore and delete all files... At this time. Lets hope no Power Spikes or Brown out. As it will or can take from 30 minutes to 2 hours for a FULL restore. I would say good chance for the longer time... One thing more I shoudl add.... If you have your system set up with a password that isn't tied to MS you may need to remember that password... If you had a MS password then it should make you start with your log in info... Once your on again. It should be back to your Starting software from when you bought the computer new.... If you want to go back to 10 you could also always Make a ISO of Windows 10 and do an install over your system now... Just be warned if you do the update with a Fresh install of Windows 10 you will not have all the Software or Drivers from Acer.... I have done a Clrean install. I didn't really feel anything different. Besides some of the things like DVD Player (Windows 10 don't have one built in)  IMHO that is where I would start before sending my sytem in... IF your Recovery is intact All is safe. After Revovery if that was what you do with Alt+F10. To get back to Windows 10 you would need to do your Updates and then wait for your Icon for 10. Hope I was somewhat HelpfulJames 

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-V11-Touch-will-do-nothing-since-recent-W-10-update-will/td-p/409069
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It took 2 days to download Windows 10. Now it is stuck on the Windows 10 logo and my pc name.I have tried every key combination to get into some other mode without sucess. It took 2 full days to download Windows 10. This is a brand new Acer Aspire E 15 Touch. Can I get back into Windows 8 1 or is Windows 10 that much better. Right now I am just frustrated. I would appreciate any help I can get. Thanks!

A:I purchased a new Aspire E 15 touch. It came with ...

I tried Win 10 and I don't think it's much better than 8.1 and causes a lot of problems so, I went back to 8.1.It shouldn't have taken two days to download Win 10.Turn it on and immediately start tapping F-10 and see if Recovery will start. 

http://community.acer.com/t5/E-and-M-Series-Laptops/I-purchased-a-new-Aspire-E-15-touch-It-came-with-w-8-1-I-took/td-p/423285/jump-to/first-unread-message
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Hi,I want to upgrade my 4GB Ram to 8GB Ram.My computer is an "aspire V11 Touch V3-112P-C1AQ".Someone can tell me what kind of model of Ram I can use for doing an upgrade to 8GB Ram, please?Thank you.

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Upgrade-to-8-GB-Ram-with-quot-aspire-V11-Touch-V3-112P-C1AQ-quot/td-p/450598
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I am a new owner of an Aspire E nbsp ES- - FP nbsp nbsp Touch Aspire problem Pad 15 E Not happy with the touch pad Sometimes it stops responding to taps then I have to press harder to get it to Click Other times it causes the cursor to jump to strange locations with just the slightest touch nbsp Device Manager under Human Interface Devices - says I have an HID-compliant touch pad Properties shows the driver is from Microsoft dated nbsp version nbsp How can a driver from apply to hardware in Aspire E 15 Touch Pad problem nbsp When I look at Driver details it says No driver files are required or have been loaded for this device nbsp Yet when I look up my drivers at ACER after entering my Serial Number it shows two touchpad drivers nbsp TouchPad nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp ELANTECH nbsp nbsp nbsp Touchpad Driver nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp MB nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp TouchPad nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Synaptics nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Touchpad Driver nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp MB nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp So I am confused I think I should install one of these two drivers but have no clue as to which one nbsp Can someone help me nbsp Thanks

A:Aspire E 15 Touch Pad problem

In this case, you can click on the following link and download vendor detection tool. Run the .exe file and check if that displays the name of your touchpad vendor:http://global-download.acer.com/FilesDownload/HWID/HWVendorDetection.exe If it does, you can download the suitable touchpad driver for your Windows version accordingly from Acer website.If the issue still persists, you are advised to contact Acer support through the following link for further assistance:http://us.acer.com/ac/en/US/content/service-contact Hope this will help you.

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-E-15-Touch-Pad-problem/td-p/363864/jump-to/first-unread-message
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Was using the Aspire V15 touch (V3-5751) last night and set it aside.  Came back to black screen, but thought it was sleeping, but when I tried to use it about 15 minutes later, nothing.  It would not power back up and still won't this morning.  The power cord is plugged in to computer and wall and I changed to a different outlet.  I left it plugged in all night.   In lower left corner, the blue light is lit and orange light is flashing.  Just bought this notebook from Costco two weeks ago.  Will try thier concierge service next.

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-v15-touch-won-t-power-up/td-p/441828
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Was using the Aspire V15 touch (V3-5751) last night and set it aside.  Came back to black screen, but thought it was sleeping, but when I tried to use it about 15 minutes later, nothing.  It would not power back up and still won't this morning.  The power cord is plugged in to computer and wall and I changed to a different outlet.  I left it plugged in all night.   In lower left corner, the blue light is lit and orange light is flashing.  Just bought this notebook from Costco two weeks ago.  Will try thier concierge service next.

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-v15-touch-won-t-power-up/td-p/441828/jump-to/first-unread-message
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I'm trying to record some stuff using Audacity so i'm using an adapter to convert my guitar cord into a 3.5mm male end. I plug it in to what looks like a "two-in-one headphone/microphone" jack because it is the only audio-in jack on this laptop. Nothing happens when I plug it in and when I go to sound and look through recording devices, nothing shows up. Any solutions?  Thanks!

http://community.acer.com/t5/E-and-M-Series-Laptops/My-Aspire-E-15-Touch-won-t-recognize-I-m-plugging-my-guitar-in/td-p/433240/jump-to/first-unread-message
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Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

A:Aspire ES1-512-26SJ - Touch Pad not working - no d...

Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Aspire-ES1-512-26SJ-Touch-Pad-not-working-no-driver-available/td-p/331912
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I'm trying to record some stuff using Audacity so i'm using an adapter to convert my guitar cord into a 3.5mm male end. I plug it in to what looks like a "two-in-one headphone/microphone" jack because it is the only audio-in jack on this laptop. Nothing happens when I plug it in and when I go to sound and look through recording devices, nothing shows up. Any solutions?  Thanks!

A:My Aspire E 15 Touch won't recognize I'm plugging ...

In Recording devices it doesn't show a microphone without anything plugged in? Right click in the body and click show disabled/disconnected devices. Does your sound work OK? 

http://community.acer.com/t5/E-and-M-Series-Laptops/My-Aspire-E-15-Touch-won-t-recognize-I-m-plugging-my-guitar-in/td-p/433240
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Hi I've recently bought an new Acer Aspire 7535g laptop, it came with vista home premium and a windows 7 upgrade voucher. I took the voucher and upgraded to windows 7, for some reason now the touch pad doesn't scroll properly, it goes down but wont go back up. Any help would be appreciated

Thanks

A:Problem with Acer Aspire touch pad

Here i searched for some info...not sure if you've gone to this site but if you scroll down just a little bit on the page and hit one of the "read more" links you can possibly find your solution...
http://en.kioskea.net/forum/affich-222483-touchpad-scroll-not-working#p223281

http://www.techsupportforum.com/forums/f217/problem-with-acer-aspire-touch-pad-457600.html
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Is $899 a good price for an aspire f 15 non touch laptop- core i5 1.70 ghz cpu, 8 gb ddr3l ram, windows 10 home 64 bit, 15.6 inch led display, Intel hd graphics 4400, DVDs-writer, Bluetooth,front camera/web cam, HDMI and sub 3.0 ports. They are also adding 500 gb Samsung EVO 850 SSD. 

A:Is $899 a good price for an aspire f15 non touch w...

Have you tried to comparison shop yet on Amazon or google with the keywords "acer" "f15"? Jack E/NJ

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Is-899-a-good-price-for-an-aspire-f15-non-touch-with-an-added/td-p/444858/jump-to/first-unread-message
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Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

A:Aspire ES1-512-26SJ - Touch Pad not working - no d...

Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Aspire-ES1-512-26SJ-Touch-Pad-not-working-no-driver-available/td-p/331912/jump-to/first-unread-message
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Hi folks Does anyone know when I might be able to get the S13 with Touchscreen in the UKI? I ordered the S13 assuming it had a touch screen but then realised it didn't and cancelled. It's obviously distributed in the US - is it available in Europe yet? If not, is there a release date scheduled? I can obviously import it from the US but that's expensive and complicates the warranty situation Thanks Paul PS - I think Acer are being naughty boys and girls in decribing this as an ultrabook. The ultrabook spec has included touchscreen since 2013...

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-S13-touch-screen-availability/td-p/461189
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I don't know if this is the right forum however, my aspire 4739 touch screen does not work after upgrade to Win 10. I cannot find touch screen drivers for the machine for Win 7 or 8 Can someone give me a direction? Thanks

A:aspire 4739 touch screen

check for the drivers update in managerdo you see the peripheral on the manager?

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/aspire-4739-touch-screen/td-p/458003
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I am having trouble regarding my Aspire V11 Touch Unit. The screen was cracked, and i don't know how it happened. I just want to ask if there is a possibility for the screen to be replaced? Also, can anyone give me an approximate estimate on how much do i need to spend if screen replacement is possible? Lastly, where can i avail of the said service? Thank you very much in anticipation...










Solved!
Go to Solution.

A:Aspire V11 Touch Screen Cracked

You could get your system Repaired by a local Computer Repair place, If it is still under Warranty you would be better off to have it taken in or Sent in for repair. Monday contact the Support for your Region and they can give you the info you need to have it repaired that way...  IF it isn't you could get the screen on Ebay maybe. I know that I have had to replace a screen before and I bought it off there and it worked with no problem... There are somethings that is important if your Model of Screen isn't listed. LIke Backlight type, Resolution and if you want Glossy or Matte.  For me I was able to find one that was removed from the same Model machine so it was a perfect fit.  If you wanted even if your sytem isn't under warranty still you could contact support and they could give you some info of some Supported Partners that may have your part that you are looking for and they be able to do the repair for you.  Hope this helps someJames

http://community.acer.com/t5/All-In-One-PCs/Aspire-V11-Touch-Screen-Cracked/td-p/408969/jump-to/first-unread-message
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Is $899 a good price for an aspire f 15 non touch laptop- core i5 1.70 ghz cpu, 8 gb ddr3l ram, windows 10 home 64 bit, 15.6 inch led display, Intel hd graphics 4400, DVDs-writer, Bluetooth,front camera/web cam, HDMI and sub 3.0 ports. They are also adding 500 gb Samsung EVO 850 SSD. 

A:Is $899 a good price for an aspire f15 non touch w...

Have you tried to comparison shop yet on Amazon or google with the keywords "acer" "f15"? Jack E/NJ

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Is-899-a-good-price-for-an-aspire-f15-non-touch-with-an-added/td-p/444858
Relevancy 53.32%

Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

A:Aspire ES1-512-26SJ - Touch Pad not working - no d...

Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-ES1-512-26SJ-Touch-Pad-not-working-no-driver-available/td-p/331912
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I don't know if this is the right forum however, my aspire 4739 touch screen does not work after upgrade to Win 10. I cannot find touch screen drivers for the machine for Win 7 or 8 Can someone give me a direction? Thanks

http://community.acer.com/t5/E-and-M-Series-Laptops/aspire-4739-touch-screen/td-p/458003
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Aspire v11 touch V3-112P-C561 . I can't find a d drive on this laptop. I've checked device manager & checked this PC, it is not my first PC & I've tried everything I can think of,& TBH I'm stumped. I've been having probs with low memory ever since I bought it (a few months) ,until recently I've mostly used my desktop , this laptop always shuts down due to "low memory" & I need it at the mo.  I asked for an exchange but seller said no point "they are all like that", the ones he sold . Am I missing something to try or am I unlucky & got a bad one from a bad batch ?

http://community.acer.com/t5/V-and-VN-Series-Laptops/aspire-v11-touch-my-laptop-only-appears-to-have-c-drive-d-drive/td-p/447545
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Hello Everyone nbsp This is a rather confusing issues and has pretty much me off to no end nbsp I am sure though that some of you may have encountered this already and might have a potential solution nbsp I have an Acer Aspire All-In-One AZ Aspire Z with GB Acer All-In-One Touch - HELP! Aspire after Screen ... RAM etc nbsp Ever since the Developer's Preview of Windows came out HELP! - Acer Aspire All-In-One Touch Screen after ... I have been running Windows perfectly nbsp I have completely uninstalled each time cleanly and run the following nbsp Windows Developer Preview -bit Windows Consumer Preview -bit Windows Release Preview -bit nbsp In ALL cases EVERYTHING on this PC worked HELP! - Acer Aspire All-In-One Touch Screen after ... perfectly - INCLUDING THE TOUCH SCREEN nbsp I never had an issue nbsp So far so good nbsp Then they finally released the Windows Pro official licensed upgrades for download nbsp I purchased the upgrade and downloaded it nbsp Just as in ALL other cases during the upgrade I selected to keep nothing of the old system I never really had any important data on here and do the upgrade cleanly nbsp Well after the upgrade was complete and ALL of the Windows Pro updates were applied through Windows update I have a system where the screen is crisp and sharp everything works and in Device Manager ALL devices show green and working correctly - NO ERRORS nbsp HOWEVER - NO TOUCH nbsp No touch screen function at all nbsp The screen this time around now acts like a standard monitor nbsp I've tried the IdeaCom driver - no luck nbsp Does ANYONE know please LOL how to get the touch screen to work again nbsp THANK YOU SO MUCH nbsp I really appreciate any help you can give nbsp Microsoft support had NO clue and no reply from Acer emails LOL nbsp Thanks again nbsp Mike nbsp edited to comply with guidelines Solved Go to Solution

A:HELP! - Acer Aspire All-In-One Touch Screen after ...

Good day Mike I emailed the driver. Please test and advise. Regards,Freeza













View solution in original post

http://community.acer.com/t5/All-In-One-PCs/HELP-Acer-Aspire-All-In-One-Touch-Screen-after-Windows-8-Pro/td-p/5179
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Hello HELP! Touch - after Aspire ... All-In-One Acer Screen Everyone HELP! - Acer Aspire All-In-One Touch Screen after ... nbsp This is a rather confusing issues and has pretty much me off to no end nbsp I am sure though that some of you may have encountered this already and might have a potential solution nbsp I have an Acer Aspire All-In-One AZ Aspire Z with GB RAM etc nbsp Ever since the Developer's Preview of Windows came out I have been running Windows perfectly nbsp I have completely uninstalled each time cleanly and run the following nbsp Windows Developer Preview -bit Windows Consumer Preview -bit Windows Release Preview -bit nbsp In ALL cases EVERYTHING on this PC worked perfectly - INCLUDING THE TOUCH SCREEN nbsp I never had an issue nbsp So far so good nbsp Then they finally released the Windows Pro official licensed upgrades for download nbsp I purchased the upgrade and downloaded it nbsp Just as in ALL other cases during the upgrade I selected to keep nothing of the old system I never really had any important data on here and do the upgrade cleanly nbsp Well after the upgrade was complete and ALL of the Windows Pro updates were applied through Windows update I have a system where the screen is crisp and sharp everything works and in Device Manager ALL devices show green and working correctly - NO ERRORS nbsp HOWEVER - NO TOUCH nbsp No touch screen function at all nbsp The screen this time around now acts like a standard monitor nbsp I've tried the IdeaCom driver - no luck nbsp Does ANYONE know please LOL how to get the touch screen to work again nbsp THANK YOU SO MUCH nbsp I really appreciate any help you can give nbsp Microsoft support had NO clue and no reply from Acer emails LOL nbsp Thanks again nbsp Mike nbsp edited to comply with guidelines Solved Go to Solution

A:HELP! - Acer Aspire All-In-One Touch Screen after ...

Good day Mike I emailed the driver. Please test and advise. Regards,Freeza













View solution in original post

http://community.acer.com/t5/All-In-One-PCs/HELP-Acer-Aspire-All-In-One-Touch-Screen-after-Windows-8-Pro/td-p/5179/jump-to/first-unread-message
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The Aspire V5 Touch comes preinstalled with Windows 8 which isn't doing or looking too hot right now. I'm in the process of updating to Windows 10 but then thought I should've checked first to see  if this laptop is even compatible with Windows 10. It's a new laptop, and I'd hate to mess it up trying to make it better. Any help?

A:Is Acer Aspire V5 Touch compatible with Windows10?

I haven't tried to update one myself, since I don't have one update, but there should be no problem with touch drivers.

http://community.acer.com/t5/Windows-10/Is-Acer-Aspire-V5-Touch-compatible-with-Windows10/td-p/423311
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Hello everybody first time posting here but I've been a regular guest for a long time This forum has been of great help I have searched through the ? screen replacement touch ASPIRE V5-571P forum for an answer but the information became conflicting and confusing so I thought I would ask here The screen on my ASPIRE V - ASPIRE V5-571P touch screen replacement ? P- is cracked There's a straight inch diagonal gash on it just as if someone sliced it with a knife I'm still able to see everything on the screen but the touch function is lost so I need to replace it I've looked ASPIRE V5-571P touch screen replacement ? online but I don't know exactly which parts I need There are advertisements for the screen and then the digitizer and then the bezel and then possibly other stuff Can someone please tell me what exactly do I need to purchase to replace that screen so that the crack is gone and the touch function is restored Again everything else on the laptop is functional and intact except the crack on the screen glass and the resulting loss of the touch functionality Thank you in advance Solved Go to Solution

A:ASPIRE V5-571P touch screen replacement ?

You may only need to replace the Touch digitizer if the screen is undamaged. It is glass in front of the display.See the third item down herehttp://www.screencountry.com/index.php?section=products&model=ASPIRE%20V5-571P-6604&brand=AcerThe manual doesn't show how to do that though.It might be a lot easier to just buy the complete ass'y.

http://community.acer.com/t5/V-and-VN-Series-Laptops/ASPIRE-V5-571P-touch-screen-replacement/td-p/429207/jump-to/first-unread-message
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Hello everybody first time posting here but I've been a regular guest for a long time This forum has been of great help I have searched through the forum for an answer but the information became conflicting and confusing so I thought I would ask here The screen on my replacement ASPIRE screen touch ? V5-571P ASPIRE V - P- is cracked There's a straight inch diagonal gash on it just as if someone sliced it with a knife I'm still able to see everything on the screen but the touch function is lost so I need to ASPIRE V5-571P touch screen replacement ? replace it I've looked online but I don't know exactly which parts I need There are advertisements for the screen and then the digitizer and then the bezel and then possibly other stuff Can someone please tell me what exactly do I need to purchase to replace that screen so that the crack is gone and the touch function is restored Again everything else on the laptop is functional and intact except the crack on the screen glass and the resulting loss of the touch functionality ASPIRE V5-571P touch screen replacement ? Thank you in advance Solved Go to Solution

A:ASPIRE V5-571P touch screen replacement ?

You may only need to replace the Touch digitizer if the screen is undamaged. It is glass in front of the display.See the third item down herehttp://www.screencountry.com/index.php?section=products&model=ASPIRE%20V5-571P-6604&brand=AcerThe manual doesn't show how to do that though.It might be a lot easier to just buy the complete ass'y.

http://community.acer.com/t5/V-and-VN-Series-Laptops/ASPIRE-V5-571P-touch-screen-replacement/m-p/429207
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Hi i have an aspire v touch v - p-c After much pestering from Microsoft I upgraded free to Windows A few weeks later something went wrong and it got stuck in a preparing automatic repair loop I have tried to restore using all of the options that were give restore from image file backup start up repair etc but nothing worked I used another PC to try and make a boot disk for Windows which I downloaded from Microsoft I eventually decided to bite the and unable bricked touch Aspire v11 to restore bullet and try to complete a fresh install as the Microsoft repair Windows option wouldn't work It took ages to get to about and Aspire v11 touch bricked and unable to restore then I got an error message Aspire v11 touch bricked and unable to restore which stated the operating system couldn't be loaded because the digital signature of a file couldn't be verified File cmimcext sys nbsp Error code xc Even worse since trying this reinstall I can't even manage to get to the recovery options screen any more it just hangs at either the Acer splash screen or just a blank screen I can't even get to a command prompt I can only seem to access the bios d d is Aspire v11 touch bricked and unable to restore enabled but alt f doesn't work either nbsp i don't care whether I get win or back nbsp but I need one of them anyone have any ideas nbsp Thanks in advance Chris

A:Aspire v11 touch bricked and unable to restore

If it will still boot from a Windows install disk, give this a tryhttp://www.eightforums.com/installation-setup/8356-solution-0xc000428-when-dual-booting-win7-win8.ht... 

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-v11-touch-bricked-and-unable-to-restore/td-p/430083/jump-to/first-unread-message
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I recently purchased an Acer Aspire R - - touchscreen notebook nbsp It works great for the most Acer Glitching R7-572 Screen Aspire Out Touch part except for the touchscreen seems to glitch out every once in a while nbsp What happens is out of nowhere the touch screen will Acer Aspire R7-572 Touch Screen Glitching Out start registering a click in the very upper left corner of the screen as seen by the Windows touch visual feedback even though I am not touching the screen nbsp The clicking happens very fast several times a second and makes the notebook unusuable nbsp I can make the clicking stop by touching and holding my finger on the screen near where the clicking is happening nbsp However as soon as I lift my finger the clicking resumes nbsp To fix the issue I have to do a touch screen calibration Windows settings - gt Tablet PC Settings - gt Calibrate - gt Touch input nbsp However the calibration appears to be off using this method I cannot swipe the windows bar to the right so I then do a calibration reset Tablet PC Settings - gt Reset nbsp This generally resolves the issue for a while nbsp I have tried moving the screen into different positions and cleaning the screen but the issue still comes back on occassion nbsp Any support would be greatly appreciated nbsp Thanks

A:Acer Aspire R7-572 Touch Screen Glitching Out

That sounds like there may be a problem with either the touch panel or digitizer on the screen.
 
My best recommendation would be to contact support in your region for assistance.




Important Links: Global Support Pages | Knowledge Base ArticlesRemember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Acer-Aspire-R7-572-Touch-Screen-Glitching-Out/td-p/194483
Relevancy 52.46%

First off I want everyone to know that I am new to the community and have never poasted before. The touch pad suddenly stopped working on my computer. I can plug in a mouse and use that but the pad will not work. This occured while I had windows 8.1, I have upgraded to Windows 10. If anyone has information on fixing this I would greatly appreciate it. It is quite annoying traveling and having to use a mouse where there are no tables. 











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Go to Solution.

A:My Acer Aspire E 15 E5-571-58CG touch pad has stop...

Well basics first Mugen, remove the USB mouse and then try the toggle key (press and hold the FN key and tap F7) if that didn't help update the touch pad drivers Here is the link to download the driver http://us.acer.com/ac/en/US/content/drivers You could also roll back the drivers under mice and pointing devices. In the device manager right click on the drivers under Mice and pointing devices and chose properties and then chose roll back under driver tab. --------------------------------------------------?--------------------------------------------------?----------------------------- Remember to mark "Accept as Solution",If I was helpful and the post solved your problem. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.













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http://community.acer.com/t5/E-and-M-Series-Laptops/My-Acer-Aspire-E-15-E5-571-58CG-touch-pad-has-stopped-working/td-p/384026
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My touch screen stopped working. I followed some of the advice on this forum but was unable to find the HID Touch Screen in the Device manager. I then tried to find the driver for the touch screen, but it was not there. I search Acer Drivers, but there was no driver available. Where can i get the driver for the touch screen, or find the maker of the touch screen to download it from their site.

http://community.acer.com/t5/S-and-R-Series-Laptops/I-have-an-Acer-Aspire-R5-The-touch-screen-stopped-working-and/td-p/442535
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Pretty much what I described, at about 3 inches from the left side I start getting ghost touches not 15 minutes from unboxing. I had to disable the touchscreen because it would click and drag on anything near that line.I just updated the acer firmware and it says my touch screen drivers are up to date. Any ideas?

A:I just got an Aspire V nitro 15 touch laptop, gett...

See if this helps,In Windows search, type touch. Then select Calibrate the Screen for Pen or Touch Input.

http://community.acer.com/t5/V-and-VN-Series-Laptops/I-just-got-an-Aspire-V-nitro-15-touch-laptop-getting-ghost/td-p/428923/jump-to/first-unread-message
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nbsp nbsp I bought of these laptops from Evine The model is the E - T- Intel E Touch 8 15 after working o... months stopped Aspire core is with Windows nbsp I use this laptop mostly for my social media and email and to do my research papers I set it up so that it powers down after an hour of non use About a month ago I noticed that the laptop was running significantly slower than usual and the cursor was Aspire E 15 Touch stopped working after 8 months o... jumping wildly all over the place when I try to type anything that the Web pages I try to load would freeze up a lot and that the machine would just shutdown and reboot itself while I was in the middle of doing something It has a terabyte hard drive that is nowhere near capacity I have also never dropped or otherwise damaged this laptop nbsp nbsp Since Aspire E 15 Touch stopped working after 8 months o... the past days the laptop refused to boot up at all It slowly flashes the Acer logo and the preparing automatic repair message on the screen then it just goes black and does nothing I know that these things aren't really made to last too long but these laptops were not cheap and months is very disappointing I am hoping that someone can help me to get it working again Ive tried all the generic interventions i see posted on these forums and none of them work Any ideas

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-E-15-Touch-stopped-working-after-8-months-of-light-use/td-p/465007
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As in the title, I have an Aspire v 11 touch, v3-112p-c2p6I am aware that the computer has a stock 4 gigs of ram installed, and that it can be upgraded to 8 As the ram cards are on the other side of the motherboard, im trying to find this answer so I only have to rip out my motherboard once to install the cards ( because its going to be a pain to undo all the screws and plugs), and so that I know what size and qty of ram cards to purchace to do the upgrade: How many ram slots does the computer have, and is the stock 4 gigs of ram on a single ram card or multiple? I have searched the internet for these answers and came up empty handed, as everything I have found only states simply that it comes with 4 gigs of ram Any help is greatly appreciated!

A:Ram hardware question aspire v11 touch v3-112p-c2p...

1Dimm 8GBThis is the dimm acer would use.Acer part# KN.8GB07.013Memory KINGSTON SO-DIMM DDR3L 1600 8GB ACR16D3LS1KFG/8G LF+HF 512*8 Elpida chip, F-die, 30nmThis is 1.35 v low voltage

http://community.acer.com/t5/V-and-VN-Series-Laptops/Ram-hardware-question-aspire-v11-touch-v3-112p-c2p6/td-p/394209
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Had put in sleep mode previously and no issues.  Then this time, it won't come out of sleep mode.  What to do?  Burn battery down?  Other quicker options?  Thanks!

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-V13-Touch-won-t-exit-sleep-mode/td-p/442435
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If your touch screen is not responding to your touch try this not Aspire touch Ultrabook screen responding try looking at Device Manager nbsp if there's a yellow-flagged item and or no driver for touch screen under HID human interface device nbsp then you have to add it nbsp click on the yellow flag item tell it to update driver from list nbsp from your computer nbsp nbsp go to Generic drivers not the Acer ones choose the one that's called HID touch screen nbsp update it nbsp restart and there you go check another post here on this forum nbsp from scotsman nbsp he gives the steps maybe a little better than I do Acer tech supoort were useless as usual nbsp and told me I had to do a Restore nbsp They are worse than useless actually since they waste tons Aspire Ultrabook touch screen not responding of your time and then all they can tell you is to do a complete Aspire Ultrabook touch screen not responding restore When will Acer ever get decent tech support people When you look Aspire Ultrabook touch screen not responding at Amazon reviews for example under my particular laptop nbsp you find over a hundred reviews nbsp large percent being rather negative nbsp but you'll notice that it's mostly over bad experiences with Acer tech support nbsp nbsp and this is for a thousand dollar machine I personally believe that Acer makes good hardware but what's holding them back is their tech support nbsp it's horrible

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-Ultrabook-touch-screen-not-responding/td-p/461538
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hello all i  have lost my boot drive and i got to command prompt can any one help as it says x:\source> i have a new windows 8.1 pro disk but it will not let it boot  i also have a usb drive but it will not take  the info so i am kind of in a bad way i hope your all good thanks if any help

A:Acer aspire e 15 touch e5-511p-p1qh

>>>i  have lost my boot drive>>> What do you mean by this? Did the boot drive crash? Have you tried erecovery? Jack E/NJ

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Acer-aspire-e-15-touch-e5-511p-p1qh/td-p/362718/jump-to/first-unread-message
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The Aspire V5 Touch comes preinstalled with Windows 8 which isn't doing or looking too hot right now. I'm in the process of updating to Windows 10 but then thought I should've checked first to see  if this laptop is even compatible with Windows 10. It's a new laptop, and I'd hate to mess it up trying to make it better. Any help?

A:Is Acer Aspire V5 Touch compatible with Windows10?

I haven't tried to update one myself, since I don't have one update, but there should be no problem with touch drivers.

http://community.acer.com/t5/Windows-10/Is-Acer-Aspire-V5-Touch-compatible-with-Windows10/td-p/423311/jump-to/first-unread-message
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Aspire E1 470p touch screen  not working since the latest Windows 10 update. Everything else is OK and there is no error message in Device Manager which reports it is working OK.Any suggestions on fixing this please?

A:Aspire E1 470p touch screen not working since the...

OK I tried uninstalling the drivers but that didn't work!So I rolled back the November Windows update as I thought that was the problem but that didn't work either! It actually didn't roll back properly (a lot of Apps didn't work!) so I have spent most of the day getting W10 working again by reinstalling it!!!And the touch screen STILL doesn't work!!!!Any ideas would be welcome!

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-E1-470p-touch-screen-not-working-since-the-latest-Windows/td-p/399998
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Hi hope someone can help.

Back in april we got said computer. I have had to do a factory restore twice due to performance issues and getting blue screen of death. I am fully updated with windows updates, avast, MBAM, ccleaner and sandboxie. We dont really use it for anything other than games(kids) and surfing the net.

Today for no apparant reason i got the blue screen of death again and windows could not boot properly and i had to use the sytem restore feature before boot up. It appears to have worked(im here!) but why does it do this? Im fed up, 2 factory restores in 6 months is not good!

Recently I went through virus checks on here using combofix etc and it was clean, so i dont think there is anyhting nasty lurking in the system.

Advice please, before I convert to a typewriter lol

A:Acer Aspire touch Z5801 WIN7 64 bit

What is wrong with your system...today, right now?

Reference to your malware topic: http://www.bleepingcomputer.com/forums/topic467116.html/page__p__2826015__fromsearch__1#entry2826015 .

FWIW: The fact that your system was clean...IMO, means nothing, since you restored to factory defaults previously...which would have erased most malware present on the system. I say "most" since there are some forms of malware (such as the mentioned possible router infection) that are not affected by a restore to factory defaults.

Louis

http://www.bleepingcomputer.com/forums/t/468401/acer-aspire-touch-z5801-win7-64-bit/
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I was looking to increase the RAM on my Acer Aspire V5-571P-6454 touch. My system stats say that there are 8GB installed and that only 2 of the 4 RAM slots have been used. I've read in some places that some computers are only able to take a certain amount of RAM, and I was wondering what that was for this laptop. Also, are there any good compatible RAM cards for this computer?

http://community.acer.com/t5/V-and-VN-Series-Laptops/Max-RAM-on-Acer-Aspire-V5-571P-6454-Touch/td-p/452523
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i believe this laptop does have a disc tray on the side, but dosen't show any way of opening it. Please any help is much appreciated.

http://community.acer.com/t5/V-and-VN-Series-Laptops/does-the-acer-aspire-V15-touch-model-V3-572P-54CF-have-a-disc/td-p/450760
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I Touch Aspire Acer R7-572 Glitching Screen Out recently purchased an Acer Aspire R - - touchscreen notebook nbsp It works great for the most part except for the touchscreen seems to glitch out every once in a while nbsp What happens is out of nowhere the touch screen will start registering a click in the very upper left corner of the screen as seen by the Windows touch visual feedback even though I am not touching the screen nbsp The clicking happens very fast several times a second and makes the notebook unusuable nbsp I can make the clicking stop by touching and holding my finger on the screen near where the clicking is happening nbsp However as soon as Acer Aspire R7-572 Touch Screen Glitching Out I lift my finger the clicking resumes nbsp To fix the issue I have to do a touch screen calibration Windows settings - gt Tablet PC Settings - gt Calibrate - gt Touch input nbsp However the calibration appears to be off using this method I cannot swipe the windows bar to Acer Aspire R7-572 Touch Screen Glitching Out the right so I then do a calibration reset Tablet PC Settings - gt Reset nbsp This generally resolves the issue for a while nbsp I have tried moving the screen into different positions and cleaning the screen but the issue still comes back on occassion nbsp Any support would be greatly appreciated nbsp Thanks

A:Acer Aspire R7-572 Touch Screen Glitching Out

That sounds like there may be a problem with either the touch panel or digitizer on the screen.
 
My best recommendation would be to contact support in your region for assistance.




Important Links: Global Support Pages | Knowledge Base ArticlesRemember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Acer-Aspire-R7-572-Touch-Screen-Glitching-Out/td-p/194483/jump-to/first-unread-message
Relevancy 52.46%

My touch screen stopped working. I followed some of the advice on this forum but was unable to find the HID Touch Screen in the Device manager. I then tried to find the driver for the touch screen, but it was not there. I search Acer Drivers, but there was no driver available. Where can i get the driver for the touch screen, or find the maker of the touch screen to download it from their site.

http://community.acer.com/t5/S-and-R-Series-Laptops/I-have-an-Acer-Aspire-R5-The-touch-screen-stopped-working-and/td-p/442535/jump-to/first-unread-message
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Had put in sleep mode previously and no issues.  Then this time, it won't come out of sleep mode.  What to do?  Burn battery down?  Other quicker options?  Thanks!

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-V13-Touch-won-t-exit-sleep-mode/td-p/442435/jump-to/first-unread-message
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I have a acer aspire 5600u touch screen and key board that was given to me, after doing the windows up date and download for windows 8.1 my touch screen no longer works???? Can any one help? 

http://community.acer.com/t5/Aspire-Desktops/how-do-i-get-my-acer-aspire-5600u-touch-screen-to-work/td-p/433993/jump-to/first-unread-message
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Aspire E1-432p Touch screen not working after upgrade to Win 10.   Control panel driver search says 2006 USB HID driver 10.0.105860 from microsoft is loaded but when click on details it says no driver required for touch screen!Any ideas how to solve and get the touch screen going? Thanks

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-E1-432p-Touch-screen-not-working-after-upgrade-to-Win-10/td-p/432754/jump-to/first-unread-message
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I don't know what the lightbulb indicator means (not batter indicator).  I also don't know how to get it to work again.  Just unpacked it last night and spent the morning doing initial setups.  Thanks for any advice.

A:new Acer Aspire V 13 Touch lightbulb light is flas...

The lightbulb is Power indicatorIndicates the computer?s power status. Shut it off, unplug it and turn it upside down. Find the pinhole.This look right?Insert a paperclip into the hole and press for four seconds to reset the computer (simulates removing and reinstalling the battery). 

http://community.acer.com/t5/V-and-VN-Series-Laptops/new-Acer-Aspire-V-13-Touch-lightbulb-light-is-flashing-red/td-p/430374/jump-to/first-unread-message
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So i recently updraged from my old acer to this model recently. It runs very nice the only thing is that using the touch pad, the mouse pointer is very laggy. I found the issue was caused by the advanced setting in the bios, and changed it to basic. Is this the only fix for this? Now my two finger scrolling doesnt work, i did notice this laptop is a presicion touchpad so no other driver works. If there is a thread already with a solution please let me know. The ones i read suggested the Elan driver but ive tried installed, but they arent compatible drivers for this device

A:acer aspire e 15 e5-575g-55nw laggy touch pad due ...

guess itll be a return hahahaha
 
[edited to comply with guidelines]

http://community.acer.com/t5/E-and-M-Series-Laptops/acer-aspire-e-15-e5-575g-55nw-laggy-touch-pad-due-to-bios/td-p/464486
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Stopped working before. I just restored system to an earlier date. The driver is not recognized. I need this problem fixed. Im sick of it. Does anyone have a fix?

http://community.acer.com/t5/All-In-One-PCs/10-point-touch-stops-working-on-my-aspire-z1-621G/td-p/446486
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Hello the glass that covers my screen cracked when i dropped it i have disabled the touchscreen and it works normally. i got a quote and they said i had to replace the whole thing which would cost 450 euros and i bought the laptop new for 350! PLEASE HELP!

http://community.acer.com/t5/V-and-VN-Series-Laptops/acer-aspire-v11-touch-glass-on-screen-cracked-possible-to-change/td-p/434747/jump-to/first-unread-message
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Hello, Aspite V5 wifi issue:solution:Uncheck "bluetooth colaboration" on the wifi network card properties.i attached a screenshot.

http://community.acer.com/t5/V-and-VN-Series-Laptops/my-acer-Aspire-v5-touch-screen-has-a-wifi-problem/td-p/465496
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I recently downloaded Windows 10 onto my Acer Aspire E15 Touch and the screen went completely black after rebooting. Now every time I try turning it on it shows a flickering black screen. I am unable to click on anything let alone see the screen itself. I have tried leaving it on and even removing the battery multiple times but nothing seems to work. If anyone can help me solve this problem I would greatly appreciate it!
 

A:Acer Aspire E15 Touch flickering screen after Windows 10

do you have the full model number or SNID number

have a look at this site
http://www.acer.com/ac/en/US/content/drivers
enter your serial number or SNID number and see if there are any windows 10 drivers or any notes about that PC and Windows 10
it maybe its not compatible with windows 10
 

https://forums.techguy.org/threads/acer-aspire-e15-touch-flickering-screen-after-windows-10.1171174/
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[size="7"]I recently bought an Acer Aspire Z5700 for my son's b'day. Last night he rang to say the Acer Touch Portal software keeps crashing (all the apps - movie player, photo viewer, touch games etc.) The touch screen still works with Win 7 so I don't think it is a hardware issue.What are the options with such a problem? I don't have the computer in front of me, my son lives with my ex-wife, so I can't say what specific error messages - if any are showing up. So I hope there is a simple solution I could phone him about!Nick

A:Acer Aspire Z5700 touch-screen portal problem

Without valid error messages...or the system...best thing I can suggest is to use the warranty/support provisions of the manufacturer.

Louis

http://www.bleepingcomputer.com/forums/t/469155/acer-aspire-z5700-touch-screen-portal-problem/
Relevancy 44.72%

Found with bios 1.09 a change from advanced to basic lowers the sensitivity and makes it easier to use. Haven't triedthe bios update to 1.10 that may solve problems with touchpad.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-Touchpad/td-p/447744
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I have owned my Aspire R5-471T laptop for about 4 days.   It appears to work just great except for 1 quirk.  It intermittently disconnects itself from my home network (other computer devices in the house do not do this).  It takes an adapter reset (through selecting troubleshooting) to reconnect.   any ideas?










Solved!
Go to Solution.

A:model--r5-471T

If you still have problems...... Make sure you have the latest firmware on the ASUS router.  Go to ASUS website and search for firmware for your router model.  After you flash latest firmware...reset ASUS to factory defaults by pressing and holding the reset button for more than 5 seconds.  And then reconfigure it manually from scratch.  Don't try to restore previous settings.  It's best to use as many of the default router settings as possible unless you really know what you're doing. Delete (forget) the old wireless profiles on your computers.  And then restart your computers.  And then reconnect. And if you're still having problems after that........ 1.  Disable IPv6 on the ASUS router2.  Unplug the ASUS, your modem, and any access points from the electrical outlet.3.  Power down all of your computers.4.  Plug in ASUS. modem, and access points.5. Turn on computers.6.  After everything is working ok for 48 hours, enable IPv6 on the ASUS. I had something similar happen on a different computer model, and it was due to me tinkering with IPv6.  












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http://community.acer.com/t5/S-and-R-Series-Laptops/model-r5-471T/td-p/416687/jump-to/first-unread-message
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So about a week or two ago I updated my r - T to windows anniversary addition did some updates through the acer care center app and did a disc defrag and error check on my hard drive But ever since it has issues shutting down and coming up normally like I've noticed that when I shut it down or turning down completely on... shutting not R3-471T and and I always shut it down by going to the windows button then power then shut down that the light next to the symbol that looks like a light bulb is still lit up blue or sometimes a flashing orange Then when I would go to turn it on I would press the power button once and it would start up but now I have to press and hold the button for at least a minute to get it to start or if I notice the lights on when I shut it down then I have to press and hold the power button until the light shuts off and after that it will start up normally Now originally this was only happening after I would charge the computer overnight but now it's doing it just randomly I have tried using a different R3-471T not shutting down completely or turning on... power cord I've taken it to geek squad and they ran their programs and there was nothing wrong with it I've ran a couple free diagnostic programs that I found online and they say nothing is wrong with it The only other thing that I can think of to do is plug the charger into a different power strip or directly into the wall but since it doesn t do this just after being charged I don't know that that will fix it But I'm also wondering if since one of the updates that I did through the acer app before I was having this issue is a power management update if that maybe caused the issue Though I'm wondering if this is a software or hardware issue I would like to know if anyone has any suggestions or fixes nbsp Here is some info on my computer nbsp It's an Acer R - T Running windows nbsp Anniversary Editioni gb Ram ssd

http://community.acer.com/t5/S-and-R-Series-Laptops/R3-471T-not-shutting-down-completely-or-turning-on-normally/td-p/456760
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Both control keys on my R3-471T convertible have stopped working after 16 months .  I have ordered a new keyboard/palmrest but need instructions on how to replace it.   Are there any instructions specific to the R3-471T that are available?  Thanks!

http://community.acer.com/t5/S-and-R-Series-Laptops/how-to-replace-keyboard-palmrest-for-a-R3-471T/td-p/441581/jump-to/first-unread-message