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mic is not working on Aspire R14 R5-471T

Q: mic is not working on Aspire R14 R5-471T

I'm trying to set up the mic configuration on Windows 10 but all my trials have failed, all recorders can't detect any sound like the mic doesn't exist. I hope it is bad configuration/driver.I have already installed the latest driver from Acer website.I will be very sad if the mic is dead out of the box on this unit

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Preferred Solution: mic is not working on Aspire R14 R5-471T

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: mic is not working on Aspire R14 R5-471T

Go to recording devices, right click on the mic and see if it says enable.Highlight the mic and click "Set Default".Download this driver and extract to a new folder on the desktop.AudioRealtekAudio Driver6.0.1.7455348.0 MB2015/04/28DownloadGo to Device Manager/Audio inputs and outputs/ uninstall high defination speakers.Open new driver folder and click install/ Don't reboot.Double click PCEE4 and double click DolbyHomeTheater.Reboot.

http://community.acer.com/t5/S-and-R-Series-Laptops/mic-is-not-working-on-Aspire-R14-R5-471T/td-p/422776/jump-to/first-unread-message
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hello~so i'm studying digital painting and i need to use a pen or a stylus ofteni bought acer's aspire r14 which supports using a pen or a stylus but i really don't know which one works better so if you have any idea please help thank you. 










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A:Best stylus or pen for aspire R14(r3-471t)?

Go on Amazon.com and search for active stylus. I would look at the ones with the most reviews and the highest 5 star ratings percentage.Read the reviews from the people who purchased and used them.Anything else is just an opinion from one person or two.

http://community.acer.com/t5/S-and-R-Series-Laptops/Best-stylus-or-pen-for-aspire-R14-r3-471t/td-p/421356/jump-to/first-unread-message
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It runs just super with an HDMI connected monitor.  But when I remove the HDMI plug, it will not power on.  Does anyone have any ideas?  It is a very nice laptop and it is a shame to have to retire it. Thanks,Marc

A:My Aspire R3-471T will not power up without an ext...

Hello, Stupid question:Have you press [Fn]+[F5] again when it is connected to the external monitor?

http://community.acer.com/t5/Aspire-Desktops/My-Aspire-R3-471T-will-not-power-up-without-an-external-monitor/td-p/461459
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It runs just super with an HDMI connected monitor.  But when I remove the HDMI plug, it will not power on.  Does anyone have any ideas?  It is a very nice laptop and it is a shame to have to retire it. Thanks,Marc

A:My Aspire R3-471T will not power up without an ext...

Hello, Stupid question:Have you press [Fn]+[F5] again when it is connected to the external monitor?

http://community.acer.com/t5/S-and-R-Series-Laptops/My-Aspire-R3-471T-will-not-power-up-without-an-external-monitor/td-p/461459
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Hi. I would like to know if there are limitations when buying a SD card ?    will any of these card work ? : U3:               Minimum 30 MB/s ReadU1:               Minimum 10 MB/s ReadClass 10:      Minimum 10 MB/s ReadClass 6:        Minimum 6 MB/s ReadClass 4:        Minimum 4 MB/s Readand what about the size ?  can it read a 128GB thank youstef

http://community.acer.com/t5/S-and-R-Series-Laptops/just-bought-Acer-Aspire-R-14-R5-471T-58F-Any-limitations-as-far/td-p/458243
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Hi All, I have just purchases an R5 471T and doing some upgrading last night.  I noticed there are 3 Bios updates. As this is my first ACER, should I do the updates? I know there is a caution on updating BIOS but I just wanted to confirm Thank you,

A:Aspire R5 471T Bios Update

In general I do not do BIOS updates without a reason. I also wait about a month for new updates (Win 10 is annoying that way) If it is working well, don't fix it. The R5-471T I have here is on BIOS 1.03.

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R5-471T-Bios-Update/td-p/414744/jump-to/first-unread-message
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Can the R5-471T battery be replaced by the user?  If so how? Can the RAM be upgraded on this unit? Thanks.

A:Is the battery in an Aspire R14 (R5-471T) user rep...

seadoc67,
 
The battery is not considered user replaceable as far as Acer is concerned, it can be done though.
 
The memory is onboard memory and is not able to be upgraded.

http://community.acer.com/t5/S-and-R-Series-Laptops/Is-the-battery-in-an-Aspire-R14-R5-471T-user-replaceable-What-is/td-p/403899/jump-to/first-unread-message
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Can the R5-471T battery be replaced by the user?  If so how? Can the RAM be upgraded on this unit? Thanks.

A:Is the battery in an Aspire R14 (R5-471T) user rep...

seadoc67,
 
The battery is not considered user replaceable as far as Acer is concerned, it can be done though.
 
The memory is onboard memory and is not able to be upgraded.

http://community.acer.com/t5/S-and-R-Series-Laptops/Is-the-battery-in-an-Aspire-R14-R5-471T-user-replaceable-What-is/td-p/403899
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So the laptop i listed in the title i have runs at least twice as slow when charging compared to when on battary I have only noticed this recently after about and a half years I play some small games like rocket league slow charging on twice tha... aspire r3-471t. as Goes and i remmember when i got it aspire r3-471t. Goes twice as slow on charging tha... this computer would only run it at or less on all min settings In the past month ive been experementing and i found out that now it runs at when im on battary I have tried this with many other games and same results Now i have looked into my battary options and im not on any battary saver options and i looked into the advanced details and the cpu has a max of power at all times So im pretty sure it doesnt have to do with battary setttings If anyone has a clue plz help This problem probably was with the laptop when i bought it because i played games on it from the start and they were slow like rocket league

http://community.acer.com/t5/S-and-R-Series-Laptops/aspire-r3-471t-Goes-twice-as-slow-on-charging-than-when-on/td-p/457525
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Hi, I have a problem with my Aspire R5-471T in which I have no internet, and when I try to set-up a connection it says "Windows did not detect any networking hardware". I tried re-installing the drivers, and even doing a full reinstall via the "Reset" option. The laptop was having some issues for finding the internet connection in the past days but then it found it, but now it doesn't work at all.Any ideas or suggestions? Might it be a real hardware issue? Because I don't know what else to do on the driver side.

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R5-471T-Windows-did-not-detect-any-networking-hardware/td-p/446485
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After downloading the Windows 10 Anniversary Update to my R5-471T-51UN laptop, my Logitech M535 Bluetooth mouse will no longer re-connect after either a power-cycle of the mouse or a reboot of the laptop; I have to re-pair the mouse with the laptop every time I want to use it. Uninstalling and re-installing the most current available version of the Bluetooth driver has no effect. I suspect that there is a compatibility problem with the Bluetooth driver and the Anniversary Update because: - I didn't have this problem prior to the installation of the Anniversary Update- My Logitech mouse does not require its own driver- When I turn off the mouse with the Windows Bluetooth dialog open, the status goes from "Connected" to "Driver error" to "Paired" Would appreciate any additional troubleshooting advice that I might be overlooking, or (preferably) an estimate as to when a fixed Bluetooth driver will be made available.

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R14-R5-471T-51UN-Bluetooth-issues-with-Windows-10/td-p/447776
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So recently I need to get a Sony Tie Clip Microphone to work on my Acer Aspire R3-471T laptop, however, as there is only one audio jack, I do not know how to connect the microphone so the laptop identifies it as a microphone. I do recall very slightly a notification asking me which device Apple headphones where and maybe seeing a microphone option.  I cannot seem to find anyway to get the laptop to recognize the mic as a microphone and I would prefer not a purchase an audio apparatis if it can be avoided. Is there anyway to do this? or am I just spending time pulling out hair on a fruitless task?

A:External microphone trouble (Aspire R3-471T)

Hello, You need a cable to separate the headphone/microphone plugs. E.g this kind of product.You'll have the microphone input with this one.

http://community.acer.com/t5/S-and-R-Series-Laptops/External-microphone-trouble-Aspire-R3-471T/td-p/428715/jump-to/first-unread-message
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Hi, I have noticed that my acer aspire R14 (R5-471T) (i7 version) records fake touches when brighness is set on highest. Initially I had no idea why it was happening but after a while I noticed this pattern. Since, I don't keep brightness on highest level, this is not a very big issue for me but I though it would be good to let the community know. I may be wrong and it might be issue just with my unit.

A:Fake touch are recorded on Aspire R14 (R5-471T) at...

Some Touch screens do this on max brightness. I have seen this issue in laptops,touch monitors and phones.You can type Configuration into Windows search and run it and maybe it will help.

http://community.acer.com/t5/S-and-R-Series-Laptops/Fake-touch-are-recorded-on-Aspire-R14-R5-471T-at-highest/td-p/421115/jump-to/first-unread-message
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I was trying to install windows 7 on this laptop without success until I found the Microsoft windows 7 USB 3 creator, the installation was successfull but now the big problem, USB is not detected in the windows, it needs a driver and there is no lan, wan, bluetooth, card reader, usb3 port, all that doesn't work unless I install the USB driver.How I can install the USB driver and everything is not detected?Acer claims the block port is usb 2.0 port but no it is usb 3.0 port.If windows successully installed, where are the native usb 3 driver used during the installation?

A:Aspire R5 471T-71W2 windows 7 USB problem

as far as i know, windows 7 doesn't have a native USB3.0 support by the way on your laptop an USB 2.0 (the one not blu) is available and this, normally works under windows 7. if you still have issues, you could try to create a slipstream version with some embedded drivers, nLite will help you do it (it's free):https://www.ntlite.com/http://www.askvg.com/download-nlite-for-windows-7-windows-8-and-windows-8-1/

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R5-471T-71W2-windows-7-USB-problem/td-p/422448/jump-to/first-unread-message
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I just bought an R5-471T and I want to use it to write notes in class rather than type them. I know the type of touch screen panel it has does not allow for any active pens to work, but would a bluetooth stylus work?

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R-14-R5-471T-will-a-bluetooth-stylus-work-with-this-model/td-p/451688
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Hi nbsp Looking to purchase the Aspire R - T nbsp However want it to support Win for Acer Aspire R5-471T Modern support Standby (S0... Modern Standby S Low Power Idle nbsp This is the modern variant of connected standby instango and allows notifications to Acer Aspire R5-471T support for Modern Standby (S0... be recieved while Acer Aspire R5-471T support for Modern Standby (S0... the device is asleep and for Alarm apps to wake the laptop nbsp Looked at one of the laptops today and ran the command powercfg a to check the supported sleep states nbsp Says that S low power idle is not supported by the firmware nbsp I tested a number of current Skylake based laptops from HP and Toshiba and appears none of them Acer Aspire R5-471T support for Modern Standby (S0... are currently supporting this sleep state nbsp As I understand it the hardware in this laptop should support this sleep state nbsp I understand that a bunch of OEMs may have disabled this mode because Windows didn't support it properly nbsp However Surface Pro has recently had its sleep issues fixed so assume this is now working in Windows nbsp Would like to know if the R - T is capable of supporting this sleep mode and if it is is Acer is going to issue a firmware update to support the Modern Standly sleep state nbsp

A:Acer Aspire R5-471T support for Modern Standby (S0...

Hi fire-fly,
 
Unfortunately, I don't have an answer for your question, but it does sound like a good idea if the technology is catching up. I would like to suggest taking a look at our Idea's platform (linked up top) and submitting this there. This is a great way for you to  find other users who are looking for these features and to show us how important these features are.
 
Cory

http://community.acer.com/t5/S-and-R-Series-Laptops/Acer-Aspire-R5-471T-support-for-Modern-Standby-S0-low-power-idle/td-p/420098/jump-to/first-unread-message
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Hello,I've notice that my screen has light leak at the edge of the screen, espacially at the beginning with ACER logo (as the attached pic). Does anyone have this problem? Im just wondering that if it the defective or "style" of this model. Thanks

A:Aspire R14 (R5-471T-52EE) screen light leak

Did you ever figure this out? I'm thinking about buying one of these (R5-471T-534X) today. That amount of bleed would be really disapointing. 

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-R14-R5-471T-52EE-screen-light-leak/td-p/400930
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I had Windows 8 when I purchased this laptop. I upgraded to Windows 10 later on. Recently, the laptop had been giving trouble when installing some Windows 10 update (specifically KB3172729). Right now, it won't boot Windows at all and I am looking to do a clean installation of Windows 10. The problem is I don't have the key. Is it possible to find out the key for either Windows 8/8.1/10?

http://community.acer.com/t5/S-and-R-Series-Laptops/Find-Windows-Product-Key-Acer-Aspire-R3-471T-54T1/td-p/454893
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So I just got this new laptop and so far I love everything about it! The only problem is that ocassionaly the display driver would crash and then restart itself successfully. This happens whenever I do browsing and light gaming. If anyone has a solution to this problem, it would be greatly appreciated  

A:Acer aspire r5-471t laptop Display driver problems

Do you have Intel HD graphics, Nvidia graphics?Is your driver older than these?VGAIntelVGA Driver10.18.15.4248165.5 MB2015/09/03DownloadVGANVIDIAVGA Driver10.18.13.5324649.6 MB2015/09/03Download

http://community.acer.com/t5/S-and-R-Series-Laptops/Acer-aspire-r5-471t-laptop-Display-driver-problems/td-p/395909/jump-to/first-unread-message
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So I just got this new laptop and so far I love everything about it! The only problem is that ocassionaly the display driver would crash and then restart itself successfully. This happens whenever I do browsing and light gaming. If anyone has a solution to this problem, it would be greatly appreciated  

A:Acer aspire r5-471t laptop Display driver problems

Do you have Intel HD graphics, Nvidia graphics?Is your driver older than these?VGAIntelVGA Driver10.18.15.4248165.5 MB2015/09/03DownloadVGANVIDIAVGA Driver10.18.13.5324649.6 MB2015/09/03Download

http://community.acer.com/t5/S-and-R-Series-Laptops/Acer-aspire-r5-471t-laptop-Display-driver-problems/td-p/395909
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Hi, I have an option to get either one of these laptops but I cannot figure out the difference between the two.  The spec datasheet looks the same.  Can anyone please help.  They look like great laptops but there is a price difference so I am wondering why. Thanks for the help.

A:R5-471T-534X vs R5-471T-52EE differences?

Hello, It is nearly the same price:R5-471T-534X: 900CAD=717USD Canadian marketR5-471T-52EE: 700USD American marketSame product but for different countries. That's all.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-534X-vs-R5-471T-52EE-differences/td-p/431452/jump-to/first-unread-message
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I ordered the R5-471T-52EE from a retailer but received the R5-471T-51UN instead. Any explanation as to why this would happen? What are the differences between these two models?

A:R5-471T-52EE vs. R5-471T-51UN differences?

Hello, The Wifi specifications and may be Office 2013.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-vs-R5-471T-51UN-differences/td-p/431853/jump-to/first-unread-message
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Can't seem to get my SD card reader working on my R3-471T. Running Windows 10 (all updates installed) and also installed the latest card driver from the Acer website. Any ideas how to get this to work?

A:R3-471T sd card reader not working

If it has been open slot for a while, it could have dust in it. Blow it out and try it.Go to Device Manager/Universal Serial Bus Controllers and see if Card Reader is there, Has a yellow exclaimation mark.Double click it, choose driver/ Uninstall and checkmark delete software.Install this DriverCardReaderGenesysCard Reader Driver4.3.2.210.1 MB2014/10/08Download

http://community.acer.com/t5/S-and-R-Series-Laptops/R3-471T-sd-card-reader-not-working/td-p/424363/jump-to/first-unread-message
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Found with bios 1.09 a change from advanced to basic lowers the sensitivity and makes it easier to use. Haven't triedthe bios update to 1.10 that may solve problems with touchpad.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-Touchpad/td-p/447744
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I have owned my Aspire R5-471T laptop for about 4 days.   It appears to work just great except for 1 quirk.  It intermittently disconnects itself from my home network (other computer devices in the house do not do this).  It takes an adapter reset (through selecting troubleshooting) to reconnect.   any ideas?










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A:model--r5-471T

If you still have problems...... Make sure you have the latest firmware on the ASUS router.  Go to ASUS website and search for firmware for your router model.  After you flash latest firmware...reset ASUS to factory defaults by pressing and holding the reset button for more than 5 seconds.  And then reconfigure it manually from scratch.  Don't try to restore previous settings.  It's best to use as many of the default router settings as possible unless you really know what you're doing. Delete (forget) the old wireless profiles on your computers.  And then restart your computers.  And then reconnect. And if you're still having problems after that........ 1.  Disable IPv6 on the ASUS router2.  Unplug the ASUS, your modem, and any access points from the electrical outlet.3.  Power down all of your computers.4.  Plug in ASUS. modem, and access points.5. Turn on computers.6.  After everything is working ok for 48 hours, enable IPv6 on the ASUS. I had something similar happen on a different computer model, and it was due to me tinkering with IPv6.  












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http://community.acer.com/t5/S-and-R-Series-Laptops/model-r5-471T/td-p/416687/jump-to/first-unread-message
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Hi, I'm from Argentina, I'm about to buy the ACER R3-471T-76BM. Prices over here are way expensive than the US, neverthless this particular laptop is pretty cheap and I "smell" that the seller may be hidding the fact that it's a refurbished laptop.  How can I tell if the item is refurbished or not? What should I know to tell apart a refurbished ACER vs a new one? Thanks in advance!

http://community.acer.com/t5/S-and-R-Series-Laptops/Thinking-in-buying-an-R3-471T-76BM-How-do-I-know-if-it-s/td-p/439370/jump-to/first-unread-message
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Intel has a stable driver release dated 3/8/2016 for HD520 graphics. The i5-6200U found in this laptop is specifically mentioned. This driver can not be installed on the 471T by any traditional/standard means. Acer needs to package a newer driver release for this laptop desperately. Doesn't matter what I do, this machine is plagued with constant GPU driver crashes, especially while browsing the web (browser choice doesn't matter). This is a WIDELY KNOWN issue with skylake laptops, and is largely solved by a driver update, but this can not be done without an Acer packacged driver release. Running 5 months behind schedule on driver releases is not even reasonable. Shame on you Acer. If you want to be taken seriously get this done now. https://downloadcenter.intel.com/download/25818/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-

A:R5-471T, When can we expect an Acer supported GPU ...

For those of you not interested in waiting.... Use winrar to extract the exe to a folder, then follow these instructions: https://steamcommunity.com/app/233250/discussions/2/558749190911446231/

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-When-can-we-expect-an-Acer-supported-GPU-driver-update/td-p/423241
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Both control keys on my R3-471T convertible have stopped working after 16 months .  I have ordered a new keyboard/palmrest but need instructions on how to replace it.   Are there any instructions specific to the R3-471T that are available?  Thanks!

http://community.acer.com/t5/S-and-R-Series-Laptops/how-to-replace-keyboard-palmrest-for-a-R3-471T/td-p/441581/jump-to/first-unread-message
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So about a week or two ago I updated my r - T to windows anniversary addition did some updates through the acer care center app and did a disc defrag and error check on my hard drive But ever since it has issues shutting down and coming up normally like I've noticed that when I shut it down or turning down completely on... shutting not R3-471T and and I always shut it down by going to the windows button then power then shut down that the light next to the symbol that looks like a light bulb is still lit up blue or sometimes a flashing orange Then when I would go to turn it on I would press the power button once and it would start up but now I have to press and hold the button for at least a minute to get it to start or if I notice the lights on when I shut it down then I have to press and hold the power button until the light shuts off and after that it will start up normally Now originally this was only happening after I would charge the computer overnight but now it's doing it just randomly I have tried using a different R3-471T not shutting down completely or turning on... power cord I've taken it to geek squad and they ran their programs and there was nothing wrong with it I've ran a couple free diagnostic programs that I found online and they say nothing is wrong with it The only other thing that I can think of to do is plug the charger into a different power strip or directly into the wall but since it doesn t do this just after being charged I don't know that that will fix it But I'm also wondering if since one of the updates that I did through the acer app before I was having this issue is a power management update if that maybe caused the issue Though I'm wondering if this is a software or hardware issue I would like to know if anyone has any suggestions or fixes nbsp Here is some info on my computer nbsp It's an Acer R - T Running windows nbsp Anniversary Editioni gb Ram ssd

http://community.acer.com/t5/S-and-R-Series-Laptops/R3-471T-not-shutting-down-completely-or-turning-on-normally/td-p/456760
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Both control keys on my R3-471T convertible have stopped working after 16 months .  I have ordered a new keyboard/palmrest but need instructions on how to replace it.   Are there any instructions specific to the R3-471T that are available?  Thanks!

http://community.acer.com/t5/S-and-R-Series-Laptops/how-to-replace-keyboard-palmrest-for-a-R3-471T/td-p/441581
Relevancy 43.86%

Intel has a stable driver release dated 3/8/2016 for HD520 graphics. The i5-6200U found in this laptop is specifically mentioned. This driver can not be installed on the 471T by any traditional/standard means. Acer needs to package a newer driver release for this laptop desperately. Doesn't matter what I do, this machine is plagued with constant GPU driver crashes, especially while browsing the web (browser choice doesn't matter). This is a WIDELY KNOWN issue with skylake laptops, and is largely solved by a driver update, but this can not be done without an Acer packacged driver release. Running 5 months behind schedule on driver releases is not even reasonable. Shame on you Acer. If you want to be taken seriously get this done now. https://downloadcenter.intel.com/download/25818/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-

A:R5-471T, When can we expect an Acer supported GPU ...

For those of you not interested in waiting.... Use winrar to extract the exe to a folder, then follow these instructions: https://steamcommunity.com/app/233250/discussions/2/558749190911446231/

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-When-can-we-expect-an-Acer-supported-GPU-driver-update/td-p/423241/jump-to/first-unread-message
Relevancy 43.86%

Hi, I'm from Argentina, I'm about to buy the ACER R3-471T-76BM. Prices over here are way expensive than the US, neverthless this particular laptop is pretty cheap and I "smell" that the seller may be hidding the fact that it's a refurbished laptop.  How can I tell if the item is refurbished or not? What should I know to tell apart a refurbished ACER vs a new one? Thanks in advance!

A:Thinking in buying an R3-471T-76BM. How do I know ...

A "refurbished" Acer "should" have a sticker on the bottom. Other than that you should be able to call Acer and ask if that s/n has previously been registered or if it has the full warrenty. 

http://community.acer.com/t5/S-and-R-Series-Laptops/Thinking-in-buying-an-R3-471T-76BM-How-do-I-know-if-it-s/td-p/439370
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So I recently bought a refurbished nbsp R - T- EE online specifically because it was advertised on several sites that it had a thunderbolt port For instance on Newegg http www newegg com Product Product aspx Item N E on several ebay postings such Need... on Specs R5-471T-52EE several error websites. as this one http www ebay com itm Acer-Aspire-R- R5-471T-52EE Specs error on several websites. Need... -R - T- EE-Core-i - U- GB-SSD- GB-RAM- - p-Touch and most importantly on this page that seems like an official Acer page http us-store acer com aspire-r - t- ee-convertible-notebook which is probably the reason all the other sites have it listed as well The Acer site is specifically the one that made me go for the purchase despite conflicting information on the internet saying it didn't have it nbsp nbsp After recieving the laptop I found out that the USB C port in the laptop does NOT support thunderbolt it has the superspeed USB logo next to it and because it was from ebay it seems it would be very difficult for me to get a refund for it especially considering it was advertised exactly how it is on the Acer site On top of that because it was refurbished and out of warranty I can't find a good way to get in contact with Acer support to try to find a solution to my problem Is there anything I can do in this situation Its a great laptop but without the thunderbolt port it doesn't fit what I need I feel like I got scammed

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-Specs-error-on-several-websites-Need-Acer-support/td-p/436168/jump-to/first-unread-message
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I have always turned off mouse precision for windows so there's no mouse acceleration on mouse or touchpad.If I installed anniversary update, then I get a large amount of acceleration that wasn't there before the update. Mouse is unaffected. Is there any fix for this.

A:R5-471T-52EE Touchpad Anniversary Update

Turning Touchpad settings in BIOS from advanced to basic removed the acceleration but also turn off precision touchpad. It's also very slow without turning the mouse sensitivity very high. The current driver is a generic HID-compliant touch pad driver from Microsoft. I have just tried installing a Synaptics generic driver, it did not fixed the issue.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-Touchpad-Anniversary-Update/td-p/458211
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Purchased this product a little over 3 weeks ago.  Problems from the start.  The touchscreen is not at all smooth.  Trying to zoom in on pictures by pinching/spreading fingers on the screen is terrible.  My experience with a competing brand was much better/smoother.  Sometimes the touchscreen just doesn't seem to work at all.  Then it will come back.  Another issue is that my intel graphics driver continually crashes.  This is my last resort before returning the product to exchange for a different brand.  Please help.

A:R5-471T-52EE R14 touchscreen lacks responsiveness/...

I'm using a similar version of the R5-471T and pinch to zoom photos works flawlessly.  Microsoft recently pushed a new Intel graphics driver through Windows Updates.  It went to Haswell, Broadwell and Skylake computers like we currently have.  So I'm guessing somehow your computer got out of whack on Day 1.  1. Backup your important personal files to a USB drive 2. Reset the computer to factory condition (Just remove my files) http://acer--uk.custhelp.com/app/answers/detail/a_id/29925/~/use-acer-erecovery-management-to-restor... 3. After your computer resets, look for the Acer Care Center App on your computer and update  your computer including critical updates and driver updates. 4.Within 72 hours, Microsoft should push the Intel .4331 driver to your computer through windows update. Let us know how it goes.  And please report your BIOS version.  To check your BIOS version, right click on Windows start button, left click on "run", type msinfo32, click ok.    

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-R14-touchscreen-lacks-responsiveness-jumpy-Intel/td-p/411418
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Hello Acer support community R5-471T-52EE support a C "3rd" USB output monitor?... nbsp I understand that HD should support up to monitors as long as the socket is electronically mapped to physical outputs nbsp nbsp I would like to know if the USB C port on this laptop is mapped to support nbsp a rd monitor for example using a monitor connected to the HDMI port another connected to the nbsp USB-C port and the built in monitor at the same time If so does USB-C carry both legacy digital video and display-port native signals or just displayport-native I'm seeing lots of USB-C to HDMI and DVI adapters on the market but I'm not clear on whether they would work with this machine specifically and whether they are active or passive R5-471T-52EE USB C output support a "3rd" monitor?... in nature nbsp nbsp ------- nbsp The specification pages for this laptop at bestbuy com and acer com both claim that this machine has an ethernet port Unless it is hiding somewhere I can not find it anywhere on this machine Might want to revise your specifications nbsp nbsp -------- nbsp Thank You nbsp Eric

A:R5-471T-52EE USB C output support a "3rd" monitor?...

I use a Targus dock & Displaylink drivers to provide signal to two monitors from the USB 3.0 port and can send to a third with the HDMI (not counting the R5 display) so could be four. Mediasonic also has a good dual display dock (have to be careful some docks advertise HDMI OR VGA. A true dual display dock will support simultaneus displays). Without an external adapter of some sort I do not know of a way to support three monitors with different displays. The manual seems to be a cut'n'paste from a R3 that does have a RJ-45 jack, the R5 doesn't. (but both of my docks have gigabit ethernet jacks & have seen over 80MB/s at home.)  

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-USB-C-output-support-a-quot-3rd-quot-monitor-Also/td-p/416665
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http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-can-t-move-around-in-BIOS-security-screen/td-p/445342
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I puchased a R5-471T-52EE on Friday (3 days ago) and the touch screen does not work.  After peeking around, I don't have Pen and Touch settings in control panel, and there is no HID Compliant - Touch Screen recognized in the Device Manager.  There's no value in doing a factory restore because it is like this out of the box. Is there something I could be missing, or do I need to return to Best Buy?

A:R5-471T-52EE Touch Screen not Recognized

rpozun,
 
If you are totally against a factory reset, which you should not be since it is brand new, you can try a refresh first to see if that fixes it.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-Touch-Screen-not-Recognized/td-p/395133/jump-to/first-unread-message
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A:R5-471T: "Defect Found. You are advised to back up...

Just bought this W10 Laptop in March this year and I'm beginning to experience the blue screen of death more often.  Could you please assist.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-quot-Defect-Found-You-are-advised-to-back-up-your-data/td-p/444994/jump-to/first-unread-message
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I have a new R5-471T and updated the BIOS to 1.10. In the BIOS menu on the Security page (where one enters Supervisor password, etc.), the up and down arrow keys are not recognized, so I can't change any values. They work on other pages. The left-right arrow keys work fine. The Supervisor password item is highlighted - I can press Enter and type in a password, but I can't advance to the confirmation field so I can't even set that!

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-can-t-move-around-in-BIOS-security-screen/td-p/445342/jump-to/first-unread-message
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Purchased this product a little over 3 weeks ago.  Problems from the start.  The touchscreen is not at all smooth.  Trying to zoom in on pictures by pinching/spreading fingers on the screen is terrible.  My experience with a competing brand was much better/smoother.  Sometimes the touchscreen just doesn't seem to work at all.  Then it will come back.  Another issue is that my intel graphics driver continually crashes.  This is my last resort before returning the product to exchange for a different brand.  Please help.

A:R5-471T-52EE R14 touchscreen lacks responsiveness/...

I'm using a similar version of the R5-471T and pinch to zoom photos works flawlessly.  Microsoft recently pushed a new Intel graphics driver through Windows Updates.  It went to Haswell, Broadwell and Skylake computers like we currently have.  So I'm guessing somehow your computer got out of whack on Day 1.  1. Backup your important personal files to a USB drive 2. Reset the computer to factory condition (Just remove my files) http://acer--uk.custhelp.com/app/answers/detail/a_id/29925/~/use-acer-erecovery-management-to-restor... 3. After your computer resets, look for the Acer Care Center App on your computer and update  your computer including critical updates and driver updates. 4.Within 72 hours, Microsoft should push the Intel .4331 driver to your computer through windows update. Let us know how it goes.  And please report your BIOS version.  To check your BIOS version, right click on Windows start button, left click on "run", type msinfo32, click ok.    

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-R14-touchscreen-lacks-responsiveness-jumpy-Intel/td-p/411418/jump-to/first-unread-message
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Hello everyone. As the title says, i have problems with both shutdown and hibernate procedures. There are many times when i try to shutdown or hibernate the laptop, the screen turns black, but the laptop still works, and it won't shutdown/hibernate, which forces me to close the laptop from the power button. Some of the times it works. So if anyone knows what the problem might be...it would be amazing. Thank you and a good day.

http://community.acer.com/t5/S-and-R-Series-Laptops/Acer-R3-471T-Shutdown-Hibernate-problems/td-p/431690/jump-to/first-unread-message
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A:R5-471T: "Defect Found. You are advised to back up...

Just bought this W10 Laptop in March this year and I'm beginning to experience the blue screen of death more often.  Could you please assist.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-quot-Defect-Found-You-are-advised-to-back-up-your-data/td-p/444994
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So I recently bought a refurbished nbsp R - T- EE online specifically because it was advertised on several sites that it had a thunderbolt port For instance on Newegg http www newegg com Product Product aspx Item N E on several ebay postings such as this one http www ebay com itm Acer-Aspire-R- -R - T- EE-Core-i - U- GB-SSD- GB-RAM- - p-Touch and most importantly on this page that seems like an official Acer page http us-store acer com aspire-r - t- ee-convertible-notebook which is probably the reason all the other sites have it listed as well The Acer site is specifically the one that made me go for the purchase despite conflicting information on the internet saying it didn't have it nbsp nbsp After recieving the laptop I found out that the USB C port in the laptop does NOT support thunderbolt it has the superspeed USB logo next to it and because it was from ebay it seems it would be very difficult for me to get a refund for it especially considering it was advertised exactly how it is on the Acer site On top of that because it was refurbished and out of warranty I can't find a good way R5-471T-52EE on Specs several websites. error Need... to get in contact with Acer support to try to find a solution to my problem Is there anything I can do in this situation Its a great R5-471T-52EE Specs error on several websites. Need... laptop but without the thunderbolt port it doesn't fit what I need I feel like I got scammed

A:R5-471T-52EE Specs error on several websites. Need...

Sorry, but after some checking, I was able to confirm that this model only has USB 3.1, and does not have Thunderbolt 3. I am working on getting the link on our website corrected ASAP. Very sorry for any inconvenience.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-Specs-error-on-several-websites-Need-Acer-support/td-p/436168
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r5-471t ghost touches appear all over the screen when it is plugged in only, when unplugged its fine? I have to press fn+f10 to turn the touch screen off when it is plugged in or else the touch screen goes wild?-I already returned it to default and used other power outlets and its the same..-Any ideas?

http://community.acer.com/t5/S-and-R-Series-Laptops/r5-471t-fake-ghost-touches-all-over-screen-when-plugged-in/td-p/431964/jump-to/first-unread-message
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r5-471t ghost touches appear all over the screen when it is plugged in only, when unplugged its fine? I have to press fn+f10 to turn the touch screen off when it is plugged in or else the touch screen goes wild?-I already returned it to default and used other power outlets and its the same..-Any ideas?

A:r5-471t fake ghost touches all over screen when pl...

If you know someone who has the same laptop, try their charger or take it to a local computer shop and ask to try a charger. Your charger should be Output: 19V 2.37A 45W

http://community.acer.com/t5/S-and-R-Series-Laptops/r5-471t-fake-ghost-touches-all-over-screen-when-plugged-in/td-p/431964
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Hello Acer support community nbsp I understand that HD should support up to monitors as long as the socket is electronically mapped to physical outputs nbsp nbsp I a support C output USB monitor?... R5-471T-52EE "3rd" would like to know if the USB C port on this laptop is mapped to support nbsp a rd monitor for example using a monitor connected to the HDMI port another connected to the nbsp USB-C port and the built in monitor at the same time If so does USB-C carry both legacy digital video R5-471T-52EE USB C output support a "3rd" monitor?... and display-port native signals or just displayport-native I'm seeing lots of USB-C to HDMI and DVI adapters on the market but I'm not clear on whether they would work with this machine specifically and whether they are active or passive in nature nbsp nbsp ------- nbsp The specification pages for this laptop at bestbuy com and acer R5-471T-52EE USB C output support a "3rd" monitor?... com both R5-471T-52EE USB C output support a "3rd" monitor?... claim that this machine has an ethernet port Unless it is hiding somewhere I can not find it anywhere on this machine Might want to revise your specifications nbsp nbsp -------- nbsp Thank You nbsp Eric

A:R5-471T-52EE USB C output support a "3rd" monitor?...

I use a Targus dock & Displaylink drivers to provide signal to two monitors from the USB 3.0 port and can send to a third with the HDMI (not counting the R5 display) so could be four. Mediasonic also has a good dual display dock (have to be careful some docks advertise HDMI OR VGA. A true dual display dock will support simultaneus displays). Without an external adapter of some sort I do not know of a way to support three monitors with different displays. The manual seems to be a cut'n'paste from a R3 that does have a RJ-45 jack, the R5 doesn't. (but both of my docks have gigabit ethernet jacks & have seen over 80MB/s at home.)  

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-52EE-USB-C-output-support-a-quot-3rd-quot-monitor-Also/td-p/416665/jump-to/first-unread-message
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http://community.acer.com/t5/E-and-M-Series-Laptops/the-fan-is-not-working-on-my-Aspire-E15/td-p/437523/jump-to/first-unread-message
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my Aspire V3-571 cpu fan keeps stoping and overheating the computer and support says that nothing is wrong when somthing is clearly wrong here please help

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-V3-571-fan-not-working/td-p/435663/jump-to/first-unread-message
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I received my new R - T last Friday and from day one I've been experiencing random randomly, error messages no freezes R5-471T-534X freezes I'll just be doing anything Browsing in Chrome working in Word no pattern whatsoever and the system will R5-471T-534X freezes randomly, no error messages completely stop responding Touch screen keyboard nothing But no blue screen no error messages nbsp The only fix is to hold the power button and hard shut down - and on restart it acts like nothing happened Normally Windows will throw a start screen saying it didn't shut down normally if you hard power off a running system and ask if you want normal boot safe mode etc nbsp nbsp Has anyone else expereienced this Love this laptop but wondering if I'm going to have to return it for replacement I have run all windows updates and upgraded the BIOS from what it came with to the latest It's especially frustrating when you're in the middle of a Word document and lose it all to a lock up I've had it happen up to times in one day so far

A:R5-471T-534X freezes randomly, no error messages

I would check the memory. You may have a bad memory dimm. Run Memtest.http://www.memtest86.com/ or you could return the laptop for another one.

http://community.acer.com/t5/S-and-R-Series-Laptops/R5-471T-534X-freezes-randomly-no-error-messages/td-p/420414/jump-to/first-unread-message
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out of the blue i whent to use my laptop last night it powers on and the fan runs but the hard drive (activity ) light dose nothing . i do not hear the hard drive running and the display never comes on not even to black screen. any help ?
 

A:acer aspire not working

Try removing the hard disk and switch it on. Do you get to see the BIOS POST screen?
 

https://forums.techguy.org/threads/acer-aspire-not-working.817541/
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I've had this laptop for a year now but never used the webcam. I recently needed to use it and found that it's not working. I have a dual boot of Windows 10 and Ubuntu Mate and the webcam doesn't work in either OS.The laptop came with Windows 8.1 and I upgraded to Windows 10. As I mentioned, I never used the webcam before so I don't know if it used to work before the upgrade.  In Windows device manager, the Imaging Devices option is missing.http://bit.ly/1nU3WCt doesn't list any camera drivers for my laptop.Does anyone know what could be the problem?

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-ES1-311-webcam-not-working/td-p/456919
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Sometimes it reads the disc; but it usually doesn't. And when it does it is very slow to read - it can be 5 minutes before the explorer window pops up. I have tried the discs in my laptop and they work fine - they open almost immediately so the discs are OK. The drive does power up (disc spins) but usually never opens. I replaced the DVD drive with one from my old desktop (which I know works) and same problem. I checked the SATA cable and it seems to be OK. Any ideas?

A:DVD Drive not working - Aspire TC 710

Could just be a bad drive. Try refreshing your operating system using the instructions on http://acer.custhelp.com/app/answers/detail/a_id/37335. If that doesn't fix it, you would need to contact service to have the computer repaired or the drive replaced.



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

http://community.acer.com/t5/Aspire-Desktops/DVD-Drive-not-working-Aspire-TC-710/td-p/428268/jump-to/first-unread-message
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after I used a mouse just a couple of days its not working anymore. What should I do?

A:Sir! My Aspire E14 touchpad is not working , what...

Zade14,
 
Look over the steps in this article, you might have disabled it by accident. If you are having problems with the touchpad working correctly just overall, and without knowing the exact model you are using, I'll suggest a couple articles we created to help with touchpad issues.
 
Windows Precicion touchpad
Elan touchpad settings

http://community.acer.com/t5/E-and-M-Series-Laptops/Sir-My-Aspire-E14-touchpad-is-not-working-what-should-I-do-I/td-p/370029/jump-to/first-unread-message
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Hello

I just received a brand new Acer Aspire E5-471P 34CL from a friend. I was gonna format the current windows 8.1 and replace it with windows 7.

After the format however, i cannot get the touch pad to work. In fact, it doesnt even show up in the hardware manager under mouse and other devices. The touchpad was working with windows 8.1, so its a software issue.

I have tried installing the synaptics driver and the elantech driver from acers support site to no avail.

The windows 7 version is fully updated.

Any suggestions?

If noone has a solution i am going to try formatting it again and installing windows 7.
If that doesn't work im going to install windows 8.1 again.
And if it still doesn't work, its going straight to Acer.

A:Touch pad not working - Aspire E5-471

Does an external mouse work? My first thought was it might be disabled. Some have a button to the left of power button to turn on and off touch pad. Some use combination of FN + F key.

http://www.techsupportforum.com/forums/f217/touch-pad-not-working-aspire-e5-471-a-903305.html
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Hello I bought Aspire S7 last two weeks and my touchpad are not working. I can't touch my screen and anything. I an only move with mouse. What should i do? I tried Fn and T, Fn+Alt + T. But nothing happened. Please help.

A:Aspire S7 touchpad is not working. Tried Fn ad T. ...

Hello,        Based on what you have said, it could be a couple of things, driver may need updateing, or the touch sensers may not be working correctly. What you will need to do is open the Event Viewer. If you do not know how to open the Event Viewer, go to your search box and type in Event Viewer, and the OS will take you their. There you will be abel to see whats going on, because it will be loged there. The secound thing is to open your Device Manager, this is were all of the Drivers will be.        If need futher help please PM me and I will get back to you. Hope this information will a help to you, and if it is please hit that solve button for me thank you. 



AP

http://community.acer.com/t5/Aspire-Desktops/Aspire-S7-touchpad-is-not-working-Tried-Fn-ad-T-It-didn-t-work/td-p/430985/jump-to/first-unread-message
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My Aspire 5-583p's touchscreen hasn't worked in a long while. I'd say about 6 months or so. No new programs installed nor drops/spills/accidents or anything. It stopped working before I upgraded from windows 8.1 to windows 10. Thought that upgrading might somehow help. But to no avail.  So far I've tried: updating drivers, disabling and enabling the drivers, uninstalling and reinstalling the drivers, refreshing my pc, and taking apart the screen to make sure the the sensor is plugged in and secure. Also looked through every setting I could imagine as well as the manual. My last resort is going to be restoring to factory settings but I'm open to any suggestions beore I take the plunge. Thank you so much in advance for any advice

http://community.acer.com/t5/E-and-M-Series-Laptops/aspire-m5-583-touchscreen-not-working/td-p/434260/jump-to/first-unread-message
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Hi , we had recently bought a Aspire ES 15 laptop and had been using the HDMI to connect to the TV and watch without any issues. However the last 2 times we have tried to do this, it is not working. Any suggestions ?  Thanks 

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-ES-HDMI-not-working/td-p/454495
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Hi Chaps Whilst the company I bought from are closed, anyone think of anything simple for this.Plug HDMI in one and plug it in ot back of screen turn on computer it starts a few seconds and a single beep then nothing screen remains blank with message "check Cable"Tried the screen and cable on my laptop and it appears fine.Just to let you know the machine has never booted ot a screen yet and was new today.  Thanks!

http://community.acer.com/t5/Aspire-Desktops/New-Aspire-T3-710-HDMI-Out-Not-working/td-p/453152
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Hey guys, I'm new here, and I want to ask you how to fix it? (the title says it all), it's not even work in the BIOS menu (well i can't even enter it :v)
I'm using windows 7 64-bit, I am typing with my father's laptop. Sorry for my bad english, anyway Thanks.
(And because I'm new here, i don't know if this is in the right or wrong section XD )
 

A:Acer Aspire E1-431 Keyboard is not working at all (All key).

Try using the keyboard on another computer and see if it works. If it's a USB keyboard, you should be able to use it on your father's laptop. If NO keys work on EITHER computer, the laptop is most likely ready for the garbage dump. I suppose you could try opening it up and cleaning it, but if it's not a very expensive keyboard I wouldn't even bother. Just replace it.
 

https://forums.techguy.org/threads/acer-aspire-e1-431-keyboard-is-not-working-at-all-all-key.1124212/
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A:Aspire S7 392 enter key has stopped working

Hello, I would try this:Shut down your laptopDisconnect the AC adapterWait few minutesFollow this procedure

http://community.acer.com/t5/S-and-R-Series-Laptops/Aspire-S7-392-enter-key-has-stopped-working/td-p/420045/jump-to/first-unread-message
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I've purchased an Aspire e14 laptop and a headset ( GE 98974 Voip Stereo Headset ) but the microphone on the headset is not detected by my laptop.  I have tried other headsets but the mic still doesnt work. I have updated the driver but it still doesnt work. Device manager does not detect the other microphone.  Headset has a 4 pin single jack. Please help. Thanks,Anne











Solved!
Go to Solution.

A:Headset microphone is not working on Aspire E14. ...

EUREKA!! I was able to fix the problem!In case you are experiencing the same, this might work:1. Pull up the TASK MANAGER. Under the "Start up" tab, check if Realtek HD Audio Manager is disabled. If so, right click on it and then click on "Enable". 2. Search for "Realtek HD Audio Manager" and click on it. 3. Under Microphone tab, make sure mic is not on mute and click on the folder icon on the right side   4. Once you click on the folder on the right side, a pop up like this will display and you will need to make sure that the radio box is ticked like the picture below:  5.  Now, plug in your headset-mic device and you should see a pop up message like so...and tick on the "HEADSET" radio button. Now, you may test the microphone by using Sound Recorder or skype.It worked for me and i felt so helpless. I even tried Acer's chat support and the person didnt even asked troubleshooting questions and just told me to bring the unit to a service center  I hope this helps!! Thanks,Anne  













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http://community.acer.com/t5/E-and-M-Series-Laptops/Headset-microphone-is-not-working-on-Aspire-E14-Help-please/td-p/378760/jump-to/first-unread-message
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I lost my audio.  If i look at Device Manager, it doesn't even have and entry for Sound and Video Controllers.  I need to know how to restore the audio device and then what drivers to use.  Thanks in advance.Michael

http://community.acer.com/t5/Windows-10/Aspire-5745-audio-was-working-Now-it-is-not-Cant-find-audio/td-p/436288/jump-to/first-unread-message
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Hi Guys,
My Acer lap top which I purchased in 2009 has been working just fine but when I recently upgraded to Window 10 (another tread ) I noticed my mic is not working. The troubleshooter shows it working properly but Windows 10 doesn't hear me speaking into it. My speakers are working fine. I went into Device Mgr and came across Nuvoton CIR Transceiver not working. I tried fixing and it could not load a new driver. I tried finding drivers on Nuvoton's site but unable and Acer doesn't even offer anything if warranty is over. Any suggestions?
 

https://forums.techguy.org/threads/acer-aspire-6530-lap-top-mic-is-not-working.1155511/
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New Aspire R3 battery won't charge. Was fine but now just recognises it is plugged in but not charging. Only 12% left.

A:My new Aspire R3 battery won't charge. Was working...

Hello, Have you tried this:1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedure Note: The battery reset pinhole is marked with this symbol on the bottom.

http://community.acer.com/t5/S-and-R-Series-Laptops/My-new-Aspire-R3-battery-won-t-charge-Was-working-fine-but-now/td-p/422101/jump-to/first-unread-message
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fn+f8 fn+up arrow & fn+down arrow, all are for controlling volume are not working. may laptop is acer aspire v3-571 windows 8 64 bit.

A:fn+f8 not working acer aspire v3-571 windows 8 64 ...

Did the keys never worked? Or have they recently stopped working? If they have recently stopped working, check if you have a restore point that is older than the day you started facing this issue. If you have such a restore point, try doing a system restore by following the steps mentioned in the article below:http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

http://community.acer.com/t5/Windows-8-1/fn-f8-not-working-acer-aspire-v3-571-windows-8-64-bit/td-p/323783
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Here's what's been going on...recently my laptop's wireless has been having problems connecting to our wireless motem, however it was able to connect to a different one that was farther away and have internet access! So we tried reinstalling the driver which required a factory reset on the laptop and well...not only did that NOT help but now it's failing to detect ANY network! Help... (and I've tried to see if it was a worm virus but it seems now, that is not the case.)
 

A:Urg! My Acer Aspire One wireless not working! ><;

Does a factory reset mean that you re-installed the operating system ?
May we see two things :
Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

And:
Let&#8217;s take a look at the status of the network adapters

Device manager:

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
4. should be enabled and working properly.
5. If error code,what is it ?

It would be best if you could post a screen shot of Device Manager with the Network adapters and Other devices sections expanded.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
 

https://forums.techguy.org/threads/urg-my-acer-aspire-one-wireless-not-working.1001859/
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Solved!
Go to Solution.

A:Aspire e15 (e5-511-p9y3) Touchpad not working on w...

SOLUTION
 
So guys after deep research and troubleshooting I found that you need to keep notice of a few things at time of installation:
 
Installation Mode: UEFI (only)- LEGACY would create touchpad issues.
 
after installation of windows just follow the driver installation hierarchy
 
1.Intel NB_Chipset_M Baytrail-M 
2.Intel I/O Driver
 
then rest of the crap.
 
Note:After doing all this make sure your touchpad is active >> Fn+F7
 
Just wished if this solution came from an acer executive , the world would have been a better place  , but anyways this is what community is for.
 
Enjoy everyone
[edited for privacy]













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http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-e15-e5-511-p9y3-Touchpad-not-working-on-windows8-1/td-p/277578
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i have an acer aspire R11. it is only 4months old and rarely used. Turned it on the other day and out of the blue the keyboard and mousepad wont work at all. the mousepad did and I tried to update and restart and then the mousepad wouldnt work either. Could i have accidentally locked it or done something in the setting??? HELP Please!!!










Solved!
Go to Solution.

A:acer aspire R11 keyboard not working

Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureThe battery reset pinhole is located on the bottom of the laptop and marked with this symbol .

http://community.acer.com/t5/S-and-R-Series-Laptops/acer-aspire-R11-keyboard-not-working/td-p/426093/jump-to/first-unread-message
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Hi 2 days ago I bought a acer notebook.The touchpad is working but not the gestures.If i go to the "mouse settings", there are no specific settings for my touchpad.Just the normal mouse settings like pointer speed...I already downloaded the 2 driver which are on the acer support site:TouchPad_Synaptics_18.1.2.1_W81x64_A and TouchPad_ELANTECH_13.6.1.1_W81x64_A.I have installed boot of them sucesfully (there was the green pick). So what to do now?Does anyone have ideas? Also for ur info there are no warning signes for unknown devices in the device manager. Thanks Sorry for my bad english, I'm not a native speaker.

A:Aspire E5-511 Touchpad Driver not working

quaycom,
 
I am sorry that you having problems with the touchpad its gestures. I can assure you that the touchpad is working, however your touchpad is not a ELAN or Synaptics. It looks like we are shipping Precision touchpads with a lot of our newer Windows 8.1 products.
 
What this means is that the gestures you are use to are no longer the same and you have to go to a different location to manage your touchpads settings. For a better idea and explanation of Microsofts Precision touchpad and gestures, please visit http://windows.microsoft.com/en-us/windows-8/touchpad.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Aspire-E5-511-Touchpad-Driver-not-working/td-p/287522
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hello i have a acer aspire e15 512 and my laptops mouse pad is not working and i don't know what to do can anybody please help me

A:acer aspire mouse pad not working

Hi and Welcome to TSF!

Did you accidently disable the touch pad? Check the keyboard for a key that does this.

Also, you may want to reinstall the driver.

http://www.techsupportforum.com/forums/f338/acer-aspire-mouse-pad-not-working-1111289.html
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The webcam on my Acer Aspire SW5-011 stopped working suddenly. I've checked for updates in Windows 10 and everyting is up to date. There are no conflicts or issues in Device Manager. I am running Windows 10 Home version 1511 (which I believe is the latest version). I've tried using the webcam with a couple of different apps and it's not working. For instance, when I try using Skype, I get a notificationn that it couldn't find a webcam and that I should install one. Any ideas? Thanks!

http://community.acer.com/t5/Windows-10/Webcam-not-working-on-Acer-Aspire-SW5-011/td-p/432316/jump-to/first-unread-message
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my touchscreen is not working.  i have ensured the tablet mode is on,rebooted, microfibred and ran a tune up but i cannot get back to using the touchscreen..i was away for three weeks, the computer was left on and kidz say they know nothing...any suggestions??????

http://community.acer.com/t5/All-In-One-PCs/touchscreen-stopped-working-on-aspire-z3-710/td-p/454221
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Hello, I've not long since upgraded to Windows 10 and everything was working fine at first.Now the touchpad doesn't work at all and the laptop isn't recognising my mouse when I plug it in. I also can't even see the location of the cursor on the screen. Any suggestions on how I can fix this without using a cursor? Cheers.

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-V5-171-Touchpad-and-Mouse-not-working/td-p/440099/jump-to/first-unread-message
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Hi. The built-in DVDRAM HL-DT-ST guc0n drive of my Aspire V3 is not working under Windows 10 or Ubuntu. In the Windows device manager it shows up with no errors, even the properties shows the drive is working properly. The fact is it does not open at all. I tried uninstalling and reinstalling Windows 10. The windows registry key does not include the upper nor lower filters. Today I just tried Ubuntu. No success.  I strating think the drive is faulty. Do you have any ideas? Thanks in advance

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-V3-DVDRAM-HL-DT-ST-guc0n-not-working/td-p/456137
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Hi i have a acer aspire 5742,windows 7 premium operating system. It has stopped working,i think i downloaded a virus,I kept getting a blue screen message and i tried resetting it to an earlier date but that didnt help. I then tried resetting to factory settings and i am now getting a message telling me that it cannot install windows and needs to restart but everytime i restart,it comes up with the same message. I have contacted acer and they have offered for me to send it to them but if found to be a software issue,they will charge me but i dont have that sort of money,they did not offer me the discs and now i dont know what to do. I have only had the computer for nearly 4 months. Can someone please help. Many thanks
 

A:Aspire 5742. stopped working

Best to wait for a Virus/Malware expert to help you out, in the meantime, try and save any Important Files/documents you have to a CD or DVD or Flash drive or external hard drive,etc.

These experts are Top Notch and hopefully should help you to get up and running.

Good luck
Ray
 

https://forums.techguy.org/threads/aspire-5742-stopped-working.986075/
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Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

A:Aspire ES1-512-26SJ - Touch Pad not working - no d...

Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Aspire-ES1-512-26SJ-Touch-Pad-not-working-no-driver-available/td-p/331912
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The webcam on my Acer Aspire SW5-011 stopped working suddenly. I've checked for updates in Windows 10 and everyting is up to date. There are no conflicts or issues in Device Manager. I am running Windows 10 Home version 1511 (which I believe is the latest version). I've tried using the webcam with a couple of different apps and it's not working. For instance, when I try using Skype, I get a notificationn that it couldn't find a webcam and that I should install one. Any ideas? Thanks!

A:Webcam not working on Acer Aspire SW5-011

After installing windows update from the windows 10 Operating System, you are still facing issue with webcam to be working. To help you further, it is advised to uninstall the previous webcam drivers from the laptop and then let the windows 10 automatically reinstall it by its own. To uninstall webcam drivers, please follow the steps given below:- Press ?Windows? key + ?R? key on the keyboard.- Type in ?devmgmt.msc? in the run box and hit Enter.- Now device manager will open up, search for ?Imaging devices? from the list.- Right click on ?Imaging devices? and click on ?Properties?.- Now click on ?Driver? tab and then click on ?Uninstall? button to uninstall the webcam drivers.- Restart the system once the drivers are uninstalled and then wait for a while to windows automatically install the drivers.If issue persists, it is recommended to contact Acer Support Center for further assistance from the link given below:http://www.acer.com/worldwide/support/ Hope this will help you.

http://community.acer.com/t5/Windows-10/Webcam-not-working-on-Acer-Aspire-SW5-011/td-p/432316
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I am using aspire v5-591g laptop with windows 10 OS. My  touchpad was not working well when BIOS touchpad was set to "BASIC". But when i changed it to "ADVANCE" then the problem solved. But today my windows install the new update of it called 1607. After that with advanced seting in BIOS my touchpad works horribly. So i changed it to BASIC in BIOS but still it does not solved the issue. Later I roll back to normal microsoft driver instead of elan Driver. Now touchpad wokrs fine but i have no feature of scrolling or other gesture. But i need those feature. can any body help plzz..  

http://community.acer.com/t5/V-and-VN-Series-Laptops/aspire-v5-591g-touchpad-not-working-after-getting-windows-10/td-p/457331
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Hi so im having a problem where for some reason my USB mouse wont work.  In the device manager it says its working properly but my mouse still wont move on the laptop and i have to use a touchpad instead.  I tried reseting my laptop hopefully it would refresh and make my USB mouse work again but i still have the same problem again. Does anyone else have this problem and have an idea on how to fix it?  I also tried downloading chiptune for this laptop and it still doesn't work.

A:Aspire E5-511P USB mouse not working

Try to use another usb port and see if it works, then see if it is turned on. If both these do not work, try finding drivers for your mouse model, and download it while the mouse is detected. If all these do not work, your mouse may be dead.




First, CALM DOWN and look at my profile picture. Calm? Now post your message. If I helped, a Kudos would be great! Marking as solution will help others as well, thank you!

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-E5-511P-USB-mouse-not-working/td-p/450920
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It worked before the Update and now I have no touchpad! Feels like August last year when I first upgraded to 10... Acer please fix your buggy PCs and drivers!

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-ES1-711-Touchpad-not-working-after-Anniversary-update/td-p/447853
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The touchpad on my laptop suddenly stopped working today.  First, it appeared as though the right mouse button was permanently pressed, so whenever I used the left mouse button, the action for the right mouse button would also happen at various times.  Now, neither of the buttons work at all.  (I can use the touchpad itself to move the arrow around the screen, but not click.)  I've tried restarting, taking the battery out, updating and rolling back the drivers (which are Elantech).  I'm using a USB mouse now and it works fine.  Can anyone help?

http://community.acer.com/t5/E-and-M-Series-Laptops/Touchpad-click-not-working-Aspire-E5-571/td-p/441758/jump-to/first-unread-message
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Aspire e15 (e5-511-p9y3) Touchpad not working on windows8.1, and I can use the cursor only with a mouse. I also installed synaptics/elantech drivers but it doesn't show scrolling option in Mouse-> Device Settings.











Solved!
Go to Solution.

A:Aspire e15 (e5-511-p9y3) Touchpad not working on w...

SOLUTION
 
So guys after deep research and troubleshooting I found that you need to keep notice of a few things at time of installation:
 
Installation Mode: UEFI (only)- LEGACY would create touchpad issues.
 
after installation of windows just follow the driver installation hierarchy
 
1.Intel NB_Chipset_M Baytrail-M 
2.Intel I/O Driver
 
then rest of the crap.
 
Note:After doing all this make sure your touchpad is active >> Fn+F7
 
Just wished if this solution came from an acer executive , the world would have been a better place  , but anyways this is what community is for.
 
Enjoy everyone
[edited for privacy]













View solution in original post

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-e15-e5-511-p9y3-Touchpad-not-working-on-windows8-1/td-p/277578/jump-to/first-unread-message
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Hi all, After  upgrade to Windows 10 seems like my bluetooth stopped working, when I go to the Device administrator it shows that BCM20702A0 is missing or corrupt, basically something is wrong with it, I have tried to install the drivers from Acer website, I have tried to run the setup and also to copy manually the files into the Bluetooth driver folder, anyone can help, would be great I am struggling to get this sort out. BTW: I have attached a picture below. Thanks

A:ACER aspire S3/391 Bluetooth not working

What you need to do is to uninstall & delete the original driver (right click on the device in Device Manager and select Properties). Reboot and Windows will try to find the proper driver.

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/ACER-aspire-S3-391-Bluetooth-not-working/td-p/462230
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Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

A:Aspire ES1-512-26SJ - Touch Pad not working - no d...

Hello, I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.After that I went through the device manager and installing all the driver for the "unknown devices" from the Acer support page. After that I notice that the touch pad is not working at all.The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted. So, I would be happy to get any guidance how to get my touch pad working.

http://community.acer.com/t5/E-and-M-Series-Laptops/Aspire-ES1-512-26SJ-Touch-Pad-not-working-no-driver-available/td-p/331912
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After months of using the trackpad with no issue (on Windows 10), suddenly the trackpad no longer works. Usually I am still able to navigate, but the two-finger scroll never works and it is suddenly overly sensitive to my hands when I am typing, thinking I have clicked when I didn't even feel myself touching the touchpad. I have tried reinstalling the driver, but no dice. The track pad also does not show up at all in Device Manager.

A:Aspire VN7-591G Trackpad Not Working

When you said you reinstalled the driver, was it the one from our website?  http://www.acer.com, then click Support after choosing your country.
 
Is there a setting in your BIOS that lets you set the touchpad from precision to basic mode? Check and see if you can change that setting and get a better result.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

http://community.acer.com/t5/V-and-VN-Series-Laptops/Aspire-VN7-591G-Trackpad-Not-Working/td-p/426847