Windows Support Forum

Bluetooth Mouse does not work on Win 10 desktop

Q: Bluetooth Mouse does not work on Win 10 desktop

Hi Recently I acquired a Microsoft Bluetooth Mouse It works perfectly well both on my Android tablet and on my old but efficient Netbook still running valiantly under XP SP Never a does work Mouse not Bluetooth desktop on Win 10 problem in pairing the mouse on these two machines and no problem either with the Logitech Bluetooth portable keyboard K which is a Bluetooth Mouse does not work on Win 10 desktop real marvel in its own right On the Android Lollipop tablet Bluetooth is built in while the built-in Bluetooth feature on the Netbook gave up some time ago but was replaced by a dongle Bluetooth Mouse does not work on Win 10 desktop which does its job without a hiccup So far so good On my desktop running on Windows which has no built-in Bluetooth capability but the Bluetooth quot service quot coming with Windows I use the same dongle as on the Netbook With the Logitech keyboard mentioned above no problem whatsoever Bluetooth quot sees quot it immediately and pairs it in seconds - so there is certainly nothing wrong either with the dongle or with pairing a device or the Bluetooth drivers and softwares which came with the dongle or with the Windows Bluetooth properties which are correctly started and functioning It's the Microsoft Mouse that presents an apparently intractable problem on that same desktop When activating the Mouse so that it can be detected when one wants to add a device it is quot seen quot almost immediately It is when wanting to pair the device to the machine that the problem arises The pairing as such takes a far longer time than it normally does and when that operation concludes I get error messages saying either that the mouse did not send the correct pairing code OR that it did not send a pairing reaction at all So this is quite mysterious Having a device that functions perfectly well with other machines and not at all on my powerful desktop while it can be detected and while other devices function normally I guess that the problem resides with that quot code quot However Windows does not ask for it and Microsoft says that the mouse does not need one - which makes things even more strange since it mentions a code when the pairing misfires Attached some screenshots They are in Dutch language of my Win OS but the images speak for themselves The error message on the rd screenshot says quot Communication with Bluetooth device has failed No pairing reaction received quot Sometimes after bootup the error message says failure but quot Bluetooth device sends wrong code quot I wonder if someone will find a solution to this riddle Best haku

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Preferred Solution: Bluetooth Mouse does not work on Win 10 desktop

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A: Bluetooth Mouse does not work on Win 10 desktop

I have 2 Notebooks with Bluetooth and find that having their own mouse works much better/more reliably than switching 1 mouse from one to the other. I also have a Bluetooth mouse on my MacBook Pro. Two of the mice are from Microsoft and the third is from Targus. I also have a Bluetooth dongle on a Win7 computer for pairing my phone and PDA. It is important to have the drivers for the Bluetooth dongle. The Notebook Bluetooth adapters are part of the Wi-Fi adapter.
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The Bluetooth BT mouse of my laptop with build-in BT module seems to work just does why work? .... Bluetooth it works, mouse but fine However I don't understand why the Bluetooth mouse works because in the Controlpanel Network and Internet Network Connections the Adapter Bluetooth Device Personal Area Bluetooth mouse works, but .... why does it work? Network is DISABLED On the other hand in Device Manager- gt Bluetooth Radios there are two entries Bluetooth Module Microsoft Bluetooth Enumerator MBE If I disable only the MBE then the BT mouse stops working If I disable Bluetooth mouse works, but .... why does it work? the Bluetooth Module then MBE disappears all together and the mouse stops working too So it is the MBE that controls the mouse but what is then the relationship between the MBE and the Bluetooth Adapter in Controlpanel Network And Internet Network Connections Are MBE and the Bluetooth Adapter in Network Connections two parallel Bluetooth structures stacks alongside each other Or does the Bluetooth Adapter sits on a higher level and get access to the Bluetooth hardware module of the laptop through the two Bluetooth Radio entries in Device Manager I've been reading about the OSI model and trying to figure out what Bluetooth components in Windows sit where exactly in the OSI model but it remains fuzzy to me how Bluetooth Device Manager components relate to the Bluetooth Network Adapter Can anyone shed some more light on the relationship between the Bluetooth Device Manager components and the Bluetooth Adapter Any info about websites or docs with some in-depth content about the relationship could help too Thanks in advance johan

A:Bluetooth mouse works, but .... why does it work?


I see you didnt get a reply.

As far as I remember The connection listed on the network connections page as Blue tooth Pan is a Network Connection allowing you to connect to the internet say via a smart fone or other bluetooth enabled device with an internet connection.

Blue devices such as a mouse or keyboard are listed on the devices page

Hope this helps

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My wife just got a new laptop. It's one of the 13" sizes, so it's got only 2 USB ports but it has an internal Bluetooth card.

I'm thinking of gettinh a wireless mouse - Logitech VX Nano, specifically. I was looking thru it's details online and I can't figure out if wireless mice can connect via BT or is that little USB wireless dongle that it comes with work on a different frequency or something specific for wireless mice.


A:Wireless Mouse work with Bluetooth?

The Logitech VX Nano is not a bluetooth mouse. If you want a bluetooth mouse, you must purchase one made specifically to connect via bluetooth.

If you did a Google search with the words "bluetooth mouse," (w/out the quotes), here are the results you would get :

Good luck!


P.S. The link above may appear with a smilie in the middle of it - it won't post any other way unless I disable smilies; however, if you click on the link, it still works.
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I recently bought a new laptop (ASUS K70IC) that has no Bluetooth (BT). I also bought a Bluetooth mouse with it, Genius 905BT and an USB Bluetooth dongle, I thought that would work. But it doesn't. Other Bluetooth devices show up when I search for them, but the mouse doesn't. I tried that in XP SP3 too (desktop PC) but it doesnt show up there either.
So my questions are:
1. Does anyone have a configuration of a BT USB dongle + BT mouse?
2. Do you think it should work? (BT dongle + BT mouse)

A:Bluetooth mouse doesn't work

Have you put your mouse into the "Discovery Mode"?
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I have a laptop lenovo ThinkPad T420 and I had the OS upgraded from Windows 7 32Bit to Windows 7 64 Bit.

My Microsoft Bluetooth Notebook Mouse 5000 can be detected and is listed as one of the Bluetooth devices, however the mouse does not move.

I did some google-ing to try to trouble-shoot and I tried the following:
Go to the Power Management page and clear the checkbox ?Allow the computer to
turn off this device to save power?. And finally, relief! No more disconnects.
Apparently there is a bug in the power management of the Bluetooth driver
under Windows 7.

But it did not help.

Can someone help me ?

A:Can't get Microsoft Bluetooth Notebook Mouse 5000 to work

Found the following link where member: jetpack1976 resolved my problem:

MS Bluetooth Notebook Mouse 5000 not working

Hi Durden,
Went to another site and found a solution that worked. You might want to try it out.
Go to START icon and type in services.msc and select services.
The dialog box that opens has a long list of stuff but look for BLUETOOTH SUPPORT SERVICE. Double click to open. Make sure it is AUTOMATIC. Go to the LOG tab. Choose THIS ACCOUNT and type in LOCAL SERVICE. A list of password (a 15-dot string) would appear. Delete all the password in the PASSWORD and under CONFIRM. Choose Okay.
It will ask you to restart the service. Once restarted, turn on your bluetooth adaptor again. Put your mouse in pairing mode and add the mouse. It works perfectly!!!
Give it a try and see if it helps.
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I am very inexperienced nbsp After upgrading to windows on Friday last day nbsp I now see on the notifications that under on after work not wi... desktop does Bluetooth XC-603 COMPATIBILITY Bluetooth does not work on XC-603 desktop after wi... nbsp it Bluetooth does not work on XC-603 desktop after wi... lists Qualcomm Bluetooth Suite nbsp as unavailable so I assume my bluetooth will not work nbsp I cannot refind an earlier message I read nbsp with a list of Acer machines that qualified mine did nbsp for some kind of nbsp update nbsp I seem to remember that somewhere it said to nbsp update Bios nbsp first before upgrade to windows gt nbsp but windows compatibility said nothing about my bluetooth and nbsp isn't Bluetooth does not work on XC-603 desktop after wi... updating the BIOS something that Acer should on its own if it is necessary nbsp I find this scary and have no idea what or even how to do a BIOS update if it is necessary nbsp Pleeeeez help Oh one last thing if important I log in to my computer with windows account not ACER gt nbsp I couldn't figure out the whole apps thing nbsp and my son figured out how to get an older style start page when I had the nbsp I hope someone here can give me very specific instructions on how to get my bluetooth back working nbsp Thank you ever so much for any help
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A:Microsoft Bluetooth Mouse doesn't work on Windows 7 Professional 64bit

Try installing this software/driver for microsoft mouse and keyboard first: Microsoft Sculpt Touch Mouse
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A:Mouse does not work on desktop

Welcome to the Seven Forums, kkam. Have you tested the mouse on another computer? If so is it working fine there? Does another mouse from some other computer works fine on your system?

What sort of a mouse have you got? It would have helped a lot if you had filled up your system specs in detail.
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A:Right Click On Mouse Will Not Work With The Desktop

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Also make sure you have already followed the steps outlined below:Preparation Guide For Use Before Posting A Hijackthis LogThank you for your patience.
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A:Mouse Right Click Will Not Work With Desktop

I am a little confused because it freezes up your computer. Are you saying it does not matter which mouse you use because ALL of them respond the exact same way? Or are there differences?Could it be that 'Right clicking on desktop' has been disabled as described here:
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A:Desktop Background and mouse scrolldown doesn't work

have you activated your windows with your key?
also could you post a screenshot of your desktop
Screenshots and Files - Upload and Post in Seven Forums
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A:Corrupt files, missing desktop icons, mouse doesn't work.

is this vista or win7?
try starting the computer while tapping the f8 key, when the new screen comes up, using the arrow down key find "last known good configuration">enter, see if that does the trick...

good luck
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A:Solved: Bluetooth keyboard and a Bluetooth mouse

no it shouldn't you just want lack of cords?? if you have a set in mind post a link to it and we might be able to advise whether its good purchase or not
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A:Issues with Bluetooth mouse. Microsoft Notebook Mouse 5000

Quote: Originally Posted by kdogg

This is really starting to annoy the hell out of me. I just picked up a Microsoft Bluetooth mouse, the Notebook 5000 mouse to be exact for my home entertainment center.

I have my PC ran to a monitor and a 55 inch Samsung LED LCD TV for watching movies etc. The problem is, the HDMI cord is run threw the wall so the PC is in another room so I cant use the normal mouse on the PC. I bought a bluetooth mouse due to the increased range but I'm having nothing but issues.

I have the Microsoft Bluetooth dongle btw, didn't come with the mouse, the mouse actually comes with no dongle.

Anyway it connects fine but if I stop using it for like an hour or whatever it disconnects and nothing I do will reconnect it unless I take my other mouse, go into bluetooth devices, delete it and readd it all over again.

WHY THE HELL does it keep doing this lol?

It's very annoying, I sit down to watch a movie and discover I cant start it without first going into the other room and readding my mouse.

I'm well within range and I've tried moving the bluetooth mouse to the same room as the PC to use it with the PC and it still does the same thing.


It's your dongle. I have the same mouse and it works absolutely fine. I'll bet you have the USB option set to power the dongle down when unused. How's the radio in the mouse supposed to wake up a sleeping dongle?
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A:(Bluetooth on computer) I've got bluetooth but it wont work! HELP!
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I'm just wondering if there are any differences between the two. I have integrated bluetooth on my laptop, so I won't need a dongle for it. I also know bluetooth is slower than wireless usb, but does this have any effect for a mouse?

In terms of performance and accuracy, are there any advantages or disadvantages to either format? Why are bluetooth mice seemingly much less popular with manufacturers?

Thanks a bunch.

A:Any difference between a wireless usb mouse or a bluetooth mouse?

Here's some advantages and disadvantages

Bluetooth you can expect 30 feet distance from the EEE. Wireless IR you can expect from 4 to 6 feet.

Easy to setup and configure
You plug Wireless in and it just works. With Bluetooth , you have to use the command line to set things up, and you have to script it or else every time you boot you'll have to give it all the commands.

The Bluetooth wins this one. The wireless keyboard and mouse use a USB port and do not give you anything else. The Bluetooth adapter uses the same port, but also lets you connect Bluetooth stereo headphones, your mobile phone, etc.

It really depends on what your needs are. If your living room is 12 feet and you want to hook your EEE up to your PC and surf from your lazyboy at the other end of the room, infrared won't do it. If you want the keyboard in front of the standard EEE screen and just want a better one, then the wireless IR is fine.
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A:Bluetooth won't work, skype won't work, ntflix won;t work

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A:acer aspire 4738' s bluetooth doesn't work but wifi work?

Hi ... Welcome to Seven Forums ... What is the Model Number of your Laptop ? ...

Did you buy the Laptop from new ? ...
Did you mean Windows 7 x86 ?...
If your System Specs are correct you have 4 GB of ram ? ...
If that is the case your Windows should be 64 Bit ...
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A:[Solved] Optical mouse's scroll wheel won't work ne where; no brand name on the mouse
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A:Bluetooth Mouse

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The hardware:
HP Pavilion dv7 Lappy
Microsoft Bluetooth Notebook Mouse 5000
IOGEAR 2.0 USB Bluetooth Adapter

The Software:
Windows 7 Ultimate

The problem:
I installed the drivers and software that came with my bluetooth usb adapter. Everything worked fine, until yesterday my mouse started lagging. It's barely useable at this point. I've resorted to using the touchpad. Touchpads suck.
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does anyone know of drivers for bluetooth mice for 98se, peticularly microsoft intellimouse w/ bluetooth. Any info or help would be appreciated.
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I have a Dell Inspiron 9400 laptop with a Dell BT Travel mouse and a Kensington PilotMouse Mini BT. During my first setup session both mice were found after a fair bit of searching and then worked correctly. On the second session no bluetooth devices could be found. The third session both were found on boot and worked correctly for an hour or so. Since then, 18 Jan, bluetooth will not discover either mouse even though Microsoft Bluetooth Enumerator and Dell Truemobile 355 Bluetooth + EDR are said to be working. I have lodged 2 feedback reports on this. Can anyone suggest a fix, please?

Edit: I should add that I'm dual-booting Windows XP and 7 and when I boot XP, instead of the bluetooth mouse being acquired automatically, I have to run the Bluetooth Setup Wizard, so something in Win7 is disabling bluetooth on the laptop.

A:Bluetooth Mouse

have you got the latest bluetooth drivers from dell?

i would also suggest uninstalling any bluetooth software that dell might bundle with the laptop (if it was a vista > 7 upgrade)

my lenovo bt mouse is working great, if not better with 7 than vista
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can an RF wireless mouse be used on a keyboard tray and desktop without removing the sensor, or does it have to be in line of sight?

A:RF vs Bluetooth mouse

no line of sight for anything RF.
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I recently purchased a HP Touch to Pair Mouse for my HP Elitebook w nbsp Two months prior I had purchased a JETech bluetooth mouse nbsp The mouse paired quickly to my Elitebook but every now and then I would experience periodic 'lags' in the mouse nbsp I googled this issue and contacted JeTech but had to return the mouse as the issue was unresolved nbsp I am experiencing this same issue with my HP Touch to Pair Mouse There are periodic 'lags' which lag mouse Bluetooth make using the mouse VERY annoying nbsp Even if it works well of the time for me it doesn't suffice if it doesn't work well about of Bluetooth mouse lag the time nbsp I've googled this issue ONCE AGAIN and have found no 'solutions' that remedy my issue nbsp My bluetooth adapter driver is up to date and it seems that apparently some people are simply 'LUCKY' or have slightly newer bluetooth technology or just that bluetooth technology isn't advanced enough to make owning a bluetooth device 'worth it ' nbsp Any answers to this issue nbsp I have contacted HP several times in the past and feel though they are genuinely sincere and attempt to be competent that their company is -like most- very disorganized and stupid and incompetent nbsp Their website is a joke
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Hi, I have a bluetooth mouse and it works perfectly. Only thing that i cant seem to get to work is for it to pair with the laptop automatically when it is within distance and on. Anyone have any help? (If it helps its a HDX Bluetooth mouse) Thanks

A:Help with bluetooth mouse

Go into services and check Bluetooth is set to start automatically as opposed to manually; I had non-pairing problems with an HP Bluetooth mouse on a Kensington dongle which was solved by doing this

At first I had imagined there was a compatability issue and thought I'd have to get another mouse, but the solution was the BT service just wasn't running by default, although in my case that could have been due to the dongle not being there when Windows7 setup was originally run...
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All clicks are inactive. right clicking, left clicking and even when you leave the mouse over the start button or any folder for a description it doesn't work.

I currently am running Windows XP Home Edition. I have to run in system recovery mode (safemode but you are still running the OS). It is very hard to because nothing runs on startup in recovery mode so I am very limited because my spyware protection does not work.

If you can help me please do.

Thank you!

A:Mouse clicking doesn't work only moviong around the mouse

You have told us absolutely nothing about your system so all I can answer with is do XP Repair:
If you do not have a Windows XP cd, then you will need to buy one. Or use system restore disk to wipe out drive and return to clean and new as once was....those are the only options for what you have told us or if you have a ps2 mouse try a usb mouse, but I still think your system must be totally corrupted and need the XP repair bare minimum.
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Recently bought a Dell Inspiron laptop w/Bluetooth capabilities. Vista 64-bit OS. Option to upgrade to Windows 7. Want to get a wireless Bluetooth mouse. Microsoft Bluetooth 5000 has been recommended. Is this the best choice? Will it work with both Vista & Windows 7?
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Firstly, I hope this is the correct Forum for this post.

I have a New HP650 Laptop with Win 7 64bit Home Premium installed.

I purchased a Bluetooth Laser Mouse BT which I installed from the disc provided.
Initialy the Mouse worked fine, untill, win 7 went into standby mode. When I went back into Windows, the Mouse would no longer work. Nothing I attempted would recover it. Switch Off, Switch On, Press ID Button to reconnect, nothing.
I Un Installed the Program and Drivers.
I then Re Installed and it worked fine, untill, and you know the rest of the story.

This problem seems to associated with win 7 going into Standby Mode and Recovery.

Does anyone have a clue about this Nasty.

Owen Carlton

A:Bluetooth Laser Mouse BT

Does the BT transceiver plug into a USB port? Check that the two options shown below are Disabled. The first is accessed from Device Manager under the USB Hub Properties. The second is accessed through the Power Options in the Control Panel then clicking on Change Plan Settings (for plan you use) > Change advanced power settings. There seems to be a common problem with USB ports after the PC goes into hibernation.
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I bought a Logitech Bluetooth mouse to replace my laptops fried touch pad.
However, every time I start my PC (and new mouse) they can't find each other so I have to enable the out-of-control touchpad to click on the Bluetooth Icon and click "add" (and some other actions I'm not sure of) then it connects.

Is there a setting I'm missing?
Windows Help said to unclick the Passkey for a mouse but I haven't figured out how.

Or is this typical of Bluetooth connected Mice and I should look for a mouse with a dongle?

A:Problem With Bluetooth Mouse

I discovered the answer was as simple as turning off the Bluetooth on the PC then turning it back on.
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My bluetooth mouse lags and I need to fix it. I got the Microsoft Scult Comfort mouse, btw. When I turn off ipoint.exe which is a background service for it, it works smoothly. But I need ipoint.exe. How can I fix this situation?
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I have a Microsoft Intellimouse Bluetooth connected to an usb bluetooth dongle using win 7 drivers.

Mouse works perfect f?r 30-60 minutes but then starts to lag out and move very erratic. After a reboot the mouse is back in perfect shape. Its not a signal issue since its always perfect right after reboot and signal strenght is displayed as strong.

Once starting to lag it wont go back until reboot. Any ideas?

A:Bluetooth mouse lagging out

It makes it sound as if it's clockwork LOL...

Normally either these work, or they don't. There's not much 'inbetween' so to speak, all I can think of is that there could be something else conflicting with the mouse, which could either be an IRQ issue, or a 2.4Ghz band/wifi issue.

The obvious thing I haven't said is whether you could be rolling along a ball of fluff in the lens aperture, or you haven't cleaned the optical lens in an eon or so, both of which would have a negative impact upon behaviour...

Otherwise perhaps it's batteries are tired, or it is simply now treading the road to dereliction, nearing the end of its natural life...
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Hi there,

My Bluetooth mouse "Microsoft Sculpt Touch Mouse" is not any more properly recognized: when the PC goes to standby mode, connection is lost and the only mean to get it back is to go in the Windows menu: Settings > Devices > Bluetooth, to delete "Microsoft Sculpt Touch Mouse" device, to push the bluetooth pairing button on the mouse and to request new pairing on PC side. Quite not handy?

Drivers (mouse and bluetooth radio) are up-to-date as said by Windows itself.

Anyone had this kind of problem? Any idea on how to solve it?

Many thanks by advance!

A:Bluetooth mouse not recognized any more

Check if your mouse is set to wake up your PC.
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My bluetooth mouse is not working, i am running windows xp home, and one day it just stopped working.
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any help greatly appreciated

thanks y'all

A:bluetooth mouse not working

o yh, the keyboard and mouse work off the same reciever... they are both wireless....
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I have a couple of near-new bluetooth mice here for which I have lost the little bluetooth adapter that plugs into the USB port.

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So, my question is whether these mice are proprietary to their own original bluetooth adapters?

A:Question about bluetooth mouse

I do not know the answer, but I suspect an answer is more likely if you can figure out a brand and model of the mice.

Dumb question: are you sure these wireless mice are bluetooth?
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Hey guys,

I reformatted my computer recently and ever since my Dell BT Travel Mouse is not working. Bluetooth is turned on in the BIOS, and I used driver genius to get all of the drivers needed. It is connecting to the mouse and I can see it in the Devices. That being said I can't actually move the cursor with the mouse. I have no idea what could be wrong with it, and any help would be greatly appreciated. I'm sure you'll need some additional info, so just let me know what else you need to know to help. Thank you in advance!

A:Bluetooth mouse not working

NEVER use third party apps to find or install drivers. All drivers should be downloaded from the OEM website by you and then installed. In this case, get the drivers from the Dell Website. Start with the chipset driver.

Open Device Manager - any yellow or red symbols?
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Alright so about a week ago I got a new bluetooth mouse rapoo I added it to my devices through the -control panel - add bluetooth device mouse problems. Bluetooth option however today when I was Bluetooth mouse problems. moving my laptop to a different room I turned off the mouse with the sliding button on it's back just to be sure I dont click on something while going to different room after I got there I was sadly suprised that the mouse won't work after turning it back in I have checked the control panel - devices and it wasn't there for some reason so I tried to restart the mouse again and click the bluetooth button on the mouse the mouse's red button on the top started blinking which indicates that the mouse is indeed looking for a contact with a bluetooth device howerver my mouse didn't appear on the add Bluetooth mouse problems. device menu after a while totaly desperate I decided to try this mouse on a different computer it worked perfectly there and was connected in about seconds I have read quite a lot of forums about this problem and all I could get to was to check the Services - Bluetooth support service and turn it off and on it did help some people but sadly not me to make sure that this problem Bluetooth mouse problems. was on the side of my pc and not the mouse I did try to pair my phone with my pc but it didn't work I couldn't even send any file I have hp pavilion dv and win x Any help will be greatly appreciated Ignore any grammar fails as it's quite late hour for me and I'm posting this after desperate hours of trying to fix this problem

A:Bluetooth mouse problems.

First thing to warn you of is Windows + bluetooth is, and always has been, a buggy nightmare. So in all honesty I would not be surprised if this is one of those "it should work but it just never will" times. However I'll try to offer a few suggestions. First of all check for a switch on your computer for bluetooth/wireless and make sure it's turned on (there are a lot of HP DV6's so I can't point out where exactly it is or if you have one), then go to Device Manager and verify that your bluetooth isn't disabled under Bluetooth Radios, and finally right click your bluetooth icon and click Show Bluetooth Devices, if your mouse is there delete it and try adding it again.
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A:Problem With BlueTooth Mouse

I don't use Bluetooth, but have you paired it??
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A mouse should be a very simple device and should give little frustration.
I have a Retail Plus Model: RP-MUUS-BT309B Bluetooth mouse. It is the most erratic device I have ever had to deal with. It is nearly impossible to control, seems to lag and then catch up. It may wiggle around it may not.
Slowing down the pointer speed helps some but then the trackpad is useless.
Anybody have any thoughts or know of a driver that will fix this thing?

A:Retail Plus Bluetooth mouse

RetailPlus Wireless Bluetooth 2.4G Notebook Mouse ? Retail Plus
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Hi all,

I have BT model: Microsoft Bluetooth notebook mouse 5000.

I can make it discoverable but 7 doesn't seem to see it.

I do not see a BT option in the control panel but there is a Bluetooth support service present in the Services window (and it is started).

The mouse is brand new and doesn't seem defective, I haven't tried it on another computer though, I don't have any friends with rigs that are BT ready.

Any pointers?



A:Bluetooth mouse not working...


1. You've got to enable the 'discovery' feature on your mouse
2. There should be a Bluetooth icon on your taskbar/Start > Control Panel > Device & Printers > Add A Bluetooth device
3. You've got to pair it up first, using the Pairing code provided by Microsoft Mouse 5000
4. Once the device is paired up, Windows should automatically install the generic/Microsoft BT Mouse 5000 drivers and recognise it a HID device
5. Should work!
6. Otherwise, after pairing it, you could install the prepackaged driver CD provided with your purchase

Hope this helps!
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I recently bought a Belkin Comfort Mouse, it worked for about 2 months with no problems, was fine.
However I unplugged my bluetooth dongle for a long period of time, so it lost pairing with the mouse.
I tried reconnecting it, but the mouse doesn't do anything despite claiming to be connected.

When I first try to connect to the PC, it picks it up as a "Belkin Bluetooth Mouse", however when it actually connects it claims to be just to be a "Bluetooth Peripheral Device".

I'm not what what else I can do, or whether it's a problem with the mouse, windows or the bluetooth dongle.

Any help will be much appreciated and if you need anymore information don't hesitate to ask.

Many thanks,
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also i know the mouse is working because i can detect it with my lg dare. witch also is unseen by windows.

does anyone know how to remedy this issue??


A:bluetooth mouse not working

Are you sure your laptop has bluetooth?
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Many have posted regarding variations of this problem and some have been fixed My problem disconnected keeps mouse being Bluetooth is that I can Bluetooth mouse keeps being disconnected install and use any of two bluetooth mice Dell PU Travel mouse or Samsung S Action mouse ET-MP D on my Lenovo Ideapad Z laptop This works fine with either mouse for an average of minutes varies then it loses contact with the laptop and Bluetooth mouse keeps being disconnected its back to using the touchpad When I go to the Bluetooth mouse keeps being disconnected Bluetooth settings page -- quot Manage Bluetooth Devices quot the control suddenly reappears on entering the page with no further action from me The recovery of the device like this happens on no other page to my knowledge I have a phone and a tablet paired with the laptop on bluetooth and they stay paired I have installed the latest Lenovo bluetooth drivers with no improvement It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page New full strength batteries are installed Weird or what Does anyone have any insight into the problem please

A:Bluetooth mouse keeps being disconnected

Originally Posted by Mekon

Many have posted regarding variations of this problem and some have been fixed. My problem is that I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20 minutes (varies) then it loses contact with the laptop and its back to using the touchpad. When I go to the Bluetooth settings page -- "Manage Bluetooth Devices", the control suddenly reappears on entering the page with no further action from me. The recovery of the device like this happens on no other page, to my knowledge. I have a phone and a tablet paired with the laptop on bluetooth and they stay paired. I have installed the latest Lenovo bluetooth drivers with no improvement. It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page. New, full strength batteries are installed. Weird or what? Does anyone have any insight into the problem, please ?

Wireless mice have power saving feature built into them to save batteries and go to "sleep" so need a small as you say "kick" for them to wake up.
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I have a Logitech MediaPlay optical mouse.
It's been fine for a couple of years. Recently the cursor movement has been problematic.
This is a frequent problem......there is a significant lag between mouse movement and cursor movement. New drivers have been installed....and this is not an issue related to the movement settings. It is not an issue related to the type of surface that the mouse is on. These things have already been checked. The problem is temporarily solved by removing and re-inserting the BT USB receiver. Also, when i plug the receiver into my laptop the problem does not show up.

p/n 831241-3000
m/n m-ram99
p/n 852213-0000

Thank you in advance for your help.
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I have a bluetooth keyboard and mouse (both Apple) that connect to Win 7 and I've gotten to work just fine.

The problem is this:

After a while they don't work anymore and I have to pull my Bluetooth USB adapter from the computer and replug it back in. I think this happens after the peripherals go to "sleep" but I cant be sure.

I think the USB adapter is made by "Wireless Link Systems" and I know the batteries are good in the devices.

Any ideas?


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Before upgrading from Vista to I decided to Mouse recognized KB & not Bluetooth first try the OS as a dual boot option and get used to everything - AND make sure everything works as expected This morning I did just that and ran into what I think is a fairly unusual problem I'm using a Logitech MX BT mouse amp kb combination Windows was able to recognize amp use both natively immediately after the install I then installed the latest setpoint sw which is Windows compatible Everything went smoothly - the mouse amp kb were recognized and setup by setpoint Then I rebooted After rebooting into the mouse amp kb do not work I tried getting setpoint to reinitiate both bluetooth devices but nothing happens If I press the quot connect quot button s nothing happens If I try to do it from within setpoint nothing happens If I reboot to Vista everything is fine I find this one very odd When I reboot I get to the OS selection screen If Vista is highlighted everything is fine But as soon as I highlight Windows the kb is no longer recognized and does not work Again on the boot selector screen everything is fine if Vista is highlighted - but if I use the cursor arrow on the kb to toggle up to the Windows entry the kb immediately stops working and I either have to connect a usb kb or reboot to get out of that screen Obviously the bios is set to recognize usb devices on boot or it wouldn't work at all on the boot screen - not even with Vista Other than replacing the kb with a wired one which I'm considering I'm stumped Any thoughts

A:Bluetooth KB & Mouse not recognized

Okay - better & better

Just to be safe, I checked the bios - nothing relating to bluetooth at all. Exited bios (w/o saving changes - though I didn't make any) and the kb worked at the boot screen. Booted to 7 and the mouse worked, so I opened setpoint and the kb did not show up. Tried to initiate it and lost use of both the mouse AND the kb. Booted back to Vista and all is good.

Soooo, I'm guessing that there is some sort of incompatibility between 7 and either my BT or my kb & mouse or setpoint. Regardless, I'll probably just get a wired kb and non-bt wireless mouse and then upgrade from Vista to 7.
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A:RocketFish Bluetooth mouse

tried re-installing...still not working
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Hello all,
I'm looking to pick up a bluetooth mouse for my gf for Christmas. Reviews on almost every mouse on sites like amazon and newegg reveal issues with pairing and mice that shut down rapidly and become inactive.

She has a newer Sony Vaio with bt built in. I believe she is running Windows 7 Home Premium 64. Any suggestions on a bt mouse for this system?
Thank you

A:Quality bluetooth mouse?

I have had huge success with Logitech overall. This is a wicked mouse !
Anywhere Mouse MX
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I recently connected at Targus Notbook mouse to Windows 7 with out too much difficulty. However, what happens now is that everytime the mouse is in active for 5-10 seconds and I touch it, W7 makes the Device Disconnect\Connect sound. OVER and OVER again. This is probably because the mouse goes into power saving mode. I tried tunring off the Bluetooth setting which states "Alert me when a new device wants to connect" but this did not help. I turned off the sound for connecting and disconnecting devices in Windows, but this is not really the answer because now sound is off for all devices I plug in and out. Any ideas would be appreciated.

A:BlueTooth Mouse Annyance

Change the mouse properties/hardware/power to never turn off mouse?

I don't have a bluetooth device, but perhaps there is a similar setting.
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I have recently bought a bluetooth mouse for my windows 8.1 tablet. However it keeps randomly disconnecting while in use (usually every 30 seconds or so). Therefore I searched for some solutions on the internet and found something that said to turn the power saving setting off in the bluetooth menu. I did this but I have the same issue. I then found something else that said to turn on the bluetooth support service. But this did not work either.

I have tried the mouse on my windows 7 laptop instead, and had no errors which shows it is something to do with my tablet. Having tried the above things does anyone know what else I can do?


A:Bluetooth Mouse keeps disconnecting

Brand and exact model of mouse?
Is the tablet running Windows, Android or OSX?
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I have a Dell Inspiron running Vista Home Premuim edition Ever since I've had it the machine will never recognise the Dell bluetooth mouse when I turn the machine on The fix up until now has been to disable and renable the Dell Truemobile Bluetooth EDR mouse Bluetooth issues driver The mouse would start working However sometimes when the UAC window would open the mouse would stop working Yesterday I had a problem with the 'user profile cannot be loaded' and I sorted this by using the procedure in regedit for renaming a bak file described elsewhere in this forum This fixed the user profile problem but now I can't disable the Bluetooth driver the disable box is greyed out The only way I can get the mouse to work is to boot up in safe mode disable the bluetooth driver reboot the machine enable the driver normally the box then goes grey and hope for the best Any suggestions on how to permanent solve these problems Bluetooth mouse issues

A:Bluetooth mouse issues

I have a Dell Inspiron 1720 that I got in the middle of January. It had Bluetooth mouse (Dell) problems from day 1. I got a lot of personal help from Dell through phone calls that got it about 90% fixed. They finally said to get it completely fixed I would need to reload Vista which I didn't want to do. After another problem (driver conflict) with the notebook, I did have to reload Vista with Dells help. Since the reload, the bluetooth mouse has been working at 100%. Yes, I know that is not really good news.
At the time I had Vista Premium but upgraded to Ultimate after the mouse problem was fixed.
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I have a Dell WM615 Bluetooth mouse. It was working well but then stopped scrolling, i.e., nothing happens when I move my finger along the scroll strip. The keys still work fine. I've tried the scrolling in various programs and it doesn't work in any of them. I have a Dell XPS 15 and the Dell Update software says that the system is up to date.
Any suggestions?
Greg Reese

A:WM615 Bluetooth Mouse Won't Scroll

Thanks for your suggestions Terry, but I finally found the answer - the batteries were dying! Apparently it takes a lot more juice to run the scroll strip than the other parts of the mouse. The strip stopped working but it wasn't until a week or so later that the rest of the mouse died. I put in new batteries and now the scroll strip and the rest of the mouse work fine.
Greg Reese
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I registered here, because I've tried to Google this issue and can't find ANY instance of a situation like this.

I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it.
when trying to remove, after a while, it comes up with a message saying "Unable to remove device".
so I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu.
I just want it off and gone.
Any help would be very appreciated, thank you.

A:Unable to REMOVE Bluetooth mouse

Anybody? I'm having the same issue now.
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Hello,I own a stock x220 with an i7.I would like to use the Microsoft Designer Bluetooth mouse. Apparently that mouse uses bluetooth 4.0, which my laptop does not have (2.1 i believe but i am not sure and don't know how to check either). Will I be able to connect and use that mouse? Thank you


Go to Solution.

A:X220: connecting a bluetooth 4.0 mouse

According to the X220's hardware maintenance manual, the ThinkPad X220 contains a Bluetooth Daughter Card BDC-2.1, with FRU# (part#) of 60Y3271 or 60Y3275.  Searching on those FRU numbers reveals this page on the independent ThinkWiki site which says those cards are Bluetooth 3.0.  It also mentions that the part is likely to be swappable with a new Bluetooth 4.0 BDC card.
From looking at the details [age for the Microsoft Designer Bluetooth Mouse, it mentions Bluetooth Smart/Bluetooth 4.0 compatibility and specifically says "Bluetooth 4. enabled devices" in the System Requirements.
It is still possible that the mouse will work with the older Bluetooth 3.0 card, but just consume more power.  Or, you may need to replace the Bluetooth Daughter Card inside the X220 or use an external Bluetooth 4.0 USB adapter with it.  It would probably be best to check with Microsoft for an authoritative answer.
Aryeh Goretsky
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I have an issue with a Dell bluetooth mouse not connecting. The laptop is a Dell Vostro 1500 (brand new) running XP Pro SP2. The bluetooth keyboard is discovered and connects just fine...

If I go into the bluetooth configuration and "Find Bluetooth Devices", it shows the "Dell BT Mouse". If I right click and choose "Connect Device" it searches, finds it and shows a dialog box that says "Connection with "Dell BT Mouse" has been established successfully. To confirm that the correct mouse is being connected, please use it to click the button." But the bluetooth mouse doesn't respond. I cannot click on the "Click here" button...

I replaced the batteries with fresh ones, tried updating the drivers, get a message "This device cannot start (Code 10). Tried deleting from Device Manager and restarting laptop and trying all of the above all over again.

Any ideas?

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Hello The bluetooth mini mouse - I recently purchased for travel convenience became a major headache I've searched this and many other forums googled to a point of no return Still -challenging! issue Mouse Bluetooth no luck on this problem The mouse instructions are plain and simple and did not come with any drivers disk or a website link for download It is supposed to Bluetooth mouse and the instructions indicate that it works with Microsoft default drivers Hard Software IBM T p Laptop with Windows All the drivers are installed Bluetooth Mouse issue -challenging! No unknown devices or conflicts etc System runs perfectly fine Bought this bluetooth mouse Link http www amazon com exec obidos re dp B TUW C and having issues connecting The mouse features One button apart from left Bluetooth Mouse issue -challenging! right wheel and that is to place it discover mode Mouse goes to power-save mode after min of inactivity and can be woken up by Double-Clicking left button Click Right Wheel button seconds switches the CPI or DPI to etc First I can discover it in Win and it installs HID device drivers etc but the mouse works sometimes Sometimes it installs everything but the mouse does nothing Second turning OFF and ON bluetooth using Fn F and pulling batteries etc on mouse sometimes works and finally mouse pointer moves with this mouse Third After observation I realized that the device shows up immediately after clicking left button twice waking it up from sleep as quot HID-compliant Mouse quot and stays until mouse goes back to sleep Even the Bluetooth LED indicator on the laptop panel blinks twice BUT the mouse does not work Also I just ran the Windows Upgrade advisor and everything checks OK No issues what so ever It was difficult to find right Bluetooth drivers for this laptop for Win but finally did Also just to be sure I downloaded the Broadcom update utility from http www broadcom com support bluetooth update php and ran it It reported the system has the latest drivers Info IBM Integrated Bluetooth IV Driver Provider Broadcom Driver Date Driver Version Microsoft Bluetooth Enumerator Driver Provider Microsoft Driver Date Driver Version Again the mouse works sometimes in combination of switching bluetooth on off and or pulling batteries of the mouse I could not narrow it to a working combination as it seems to be completely random Thanks for reading a rather long post could you please help me find the solution to this Also forgot to mention quot Allow a device to connect quot option when right-clicking on Bluetooth Icon in System Tray is Greyed out or disabled if that means anything to help here

A:Bluetooth Mouse issue -challenging!

-----UPDATE ----

I downgrade the drivers just a version below and still visually, everything same but, in action, things are a bit different.

Now, the laptop's bluetooth indicator blinks rapidly when I just double-click the mouse and also, after some time later (don't know exactly), it does connect and the mouse becomes available.

Now, if there is any way to speed this process up so it connects rather in 2 - 5 seconds rather some few minutes later... Any ideas?
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I see there are now wireless keyboards and mouse that operate in the 1.2Ghz range. What is the difference in the bluetooth vs. the wireless or cordless keyboard mouse's that our there? I was leaning toward bluetooth.
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Is there somewhere sneaky I can find power management settings for Bluetooth devices Either through group policy or elsewhere I am rolling with Windows x full admin rights on an Acer ASPIRE G I have the most up-to-date drivers for my mouse Logitech M b Bluetooth Atheros W x A but I get no option to set power management settings This is a real pain because one of the latest windows updates seems to make my bluetooth go to sleep and not wake up Symptoms Mouse is working fine at startup Power Mouse Bluetooth Management After not using the mouse for a few seconds it will not work any more until I turn it off and on again Many quot fixes quot on the net point me to power management settings except as seen from the pic I am lacking said Power Management Bluetooth Mouse settings I have removed my driver disabled automatic driver detection and re-installed to no avail EDIT Tried the HID device and noticed Power Settings but the option I need is greyed out Does that mean it is incompatible

A:Power Management Bluetooth Mouse

Did you ever find a fix for this problem? I'm having the same issue. No 'Power Management' option on my bluetooth radio properties.
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I have an ACER Aspire laptop with Windows Starter -bit without Bluetooth I have loaded Bluesoleil purchased on disc with an Esquire Bluetooth USB Adapter Through this medium I used to run an E-blue Ion Bluetooth Mini mouse but suddenly it would not driver Bluetooth HID problem mouse work any longer This package used to work superbly with Windows XP Home on a previous HP Laptop Troubleshooter tells me the problem will be fixed if the driver is reloaded but it reports that it cannot fix it automatically The driver is located in C windows system drivers VHIDMini sys When I type in this string in prompt mode it tells me quot application cannot be run in win mode quot Why did it then work before When I check the properties of the device it says quot This device cannot start code quot When troubleshooter tries to install the driver it says quot device driver was not successfully installed quot Through device properties I have tried to update the driver but it tells me the driver is up to date Please help me as all other avenues failed I thank you nbsp

A:Bluetooth HID mouse driver problem

"This package used to work superbly with Windows XP"

Windows XP drivers don't work on Windows 7. You need to get a Windows 7 driver for the Esquire bluetooth adapter from it's maker's website (if they have one). If that model is not supported on Windows 7 (ie no driver available) you'll have to buy a new model adapter.
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I then reset the option to my normal one of two hours; the next morning, the mouse would not wake the computer, so I checked the settings and repeated the test, which worked, and finally reset time to two hours.

Once again, the following morning, the mouse would not wake the computer. I have done a fairly extensive search about this, and have no found any relevant posts. Assistance in solving this minor annoyance is hereby solicited.
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Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Anyone have this happen with their bluetooth mouse?

I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop with a bluetooth dongle and my Asus T100 with built in Bluetoooth.


A:HP X4000b Bluetooth Mouse freezes

Almost all Windows 8/8.1 users have this issue with mouse freeze. There was an update but it wasn't able to install on my PC.

What you may try first is to try a wired mouse and test it out.

- If you have random Bluetooth issues and the mouse just disconnect for no reason at all, you may try to update the driver and/or get a microsoft windows 8 mouse.
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Bluetooth seems to change everything. I can't see any power management option anywhere in the settings/device manager.

Is there a way to do it at least via the registry?

A:How to disactivate wakie-up from my Bluetooth mouse

Hello Saintor, and welcome to Eight Forums.

You may be able to use one of the options in the tutorial below prevent that device from being able to wake the computer.

Devices - Allow or Prevent to Wake Up Computer - Windows 7 Help Forums
Hope this helps for now,
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Im using the Rapoo 6000 bluetooth mouse , and it worked well with my sony vaio . But , after updating to windows 8.1 my mouse did not work , the mouse could not connect to my laptop and it said some driver error problem . i dont know what to do as i tried
to install the previous bluetooth driver but it wont work . 

A:Bluetooth mouse driver error

According to your description, this is a Rapoo 6000 mouse driver problem. It is probably not compatible with Windows 8.1, you can try to reinstall it for test.
If problem persists, I would like to suggest you  contact Rapoo for further assistance.Roger Lu
TechNet Community Support
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I ve had a problem recently with my bluetooth keyboard and mouse I recently reformatted my PC and it is since then that I Problem and Keyboard Mouse Bluetooth have had problems The problem is that if I have left my computer on for a while usually hour often after a screensaver has been running in other words I generally can t exit the screensaver and have to press and hold the power button in order to switch the computer off When I switch the computer back on again everything works as normal I am not quite sure what has caused Bluetooth Keyboard and Mouse Problem this but I am almost certain that it is nothing to do with the batteries in my keyboard or mouse I also don t think it is anything to do with the bluetooth adapter because the light on it keeps flashing indicating that it is turned on How can I fix this problem Thanks in advance Below I have listed my system specification System Specification--- -------------------------------------------------------------------------------- Windows Windows XP Build Service Pack Internet Explorer Memory RAM MB CPU Info Intel R Core TM Quad CPU GHz CPU Speed MHz Sound card Realtek HD Audio output Display Adapters NVIDIA GeForce GT NetMeeting driver RDPDD Chained DD Screen Resolution X - bit Network Network Present Network Adapters NETGEAR WG v Mbps Wireless USB Adapter - Packet Scheduler Miniport Bluetooth Device Personal Area Network VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport CD DVD Drives D ASUS DRW- BL F COM Ports COM COM LPT Ports LPT Mouse Button Wheel Mouse Present Hard Disks C GB E GB Hard Disks - Free C GB E GB USB Controllers host controllers Firewire Not Detected PCMCIA Laptops Not Installed Manufacturer American Megatrends Inc Product Make To Be Filled By O E M AC Power Status OnLine BIOS Info AT AT COMPATIBLE A M I - Time Zone GMT Standard Time Battery No Battery Motherboard CoreDual-SATA Modem Nokia Phone Bluetooth Modem nbsp

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I primarily use two computers a personal HP Envy laptop and a Surface Pro for work Both run Windows Pro Because the SP only has one USB port I decided to get a Bluetooth mouse the Microsoft Sculpt Comfort It works great aside from one major issue Anytime I switch to the other computer I have to re-pair the device It will not work automatically Once I pair it again it works fine until I decide to use it on the other computer Now I'm not trying to use it at the same time on both Let's say I use the SP during the day then later at night I'll put away the SP Two Laptops Bluetooth on Mouse Issue and boot up my personal laptop I'll turn off the mouse and turn it back on I tried removing the batteries and putting Bluetooth Mouse Issue on Two Laptops them back in Are Bluetooth mice only capable of storing pairing data with one computer at a time where it needs to be re-paired each time that device changes

A:Bluetooth Mouse Issue on Two Laptops

As far as I know the answer is yes, one device at a time. My solution is to own 1 Bluetooth mouse per machine, so I own 4 of the MS Sculpt Comfort mice.

I have a Bluetooth keyboard that specifies that it can be paired with 6 devices at the same time. Once paired, you press "FN" and the number 1-6 to switch to the desired device. The keyboard also has a touchpad. Here's a link if you're interested: IOGEAR - GKM611B - Multi-Link Bluetooth Keyboard with Touchpad
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It took me several days to get my new Microsoft Sculpt Comfort Mouse detected by my Dell XPS 8500 Win 7 PC but with the help of SanddeepP on this forum I finally got it to work. Now I wonder if it was worth it. I find the blue button on the left side, the one that brings up the start menu, to be very, very, annoying. Up pops the start menu whenever my thumb rests a little more than lightly on it. (Darn it, it just did it again.)

Does anyone know of a way to disable that button? Control Panel/Mouse offers no way.

Thank you very much.

A:Microsoft Sculpt Bluetooth Mouse

Quote: Originally Posted by jsquareg

It took me several days to get my new Microsoft Sculpt Comfort Mouse detected by my Dell XPS 8500 Win 7 PC but with the help of SanddeepP on this forum I finally got it to work. Now I wonder if it was worth it. I find the blue button on the left side, the one that brings up the start menu, to be very, very, annoying. Up pops the start menu whenever my thumb rests a little more than lightly on it. (Darn it, it just did it again.)

Does anyone know of a way to disable that button? Control Panel/Mouse offers no way.

Thank you very much.

Hi jsquareg,

I understand it is causing more issues than when it was not working. Have you checked if in the mouse software has options to disable the button for opening the start menu.

Maybe it would take sometime for you to get used to the new mouse and it should get better by the time.

Please check the mouse software and let us know if you require further information.

Keep us posted with the results so we can advise you further.
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A:HELP! bluetooth mouse STOPPED working!!

I have the same mouse and same problem. Solution----- get a mouse that is not Blue tooth! I bought a HP wireless none Blue Tooth.
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Ok, so i have this new bluetooth mouse. I connect it to my computer, and it works fine... until either it goes into sleep mode, or i turn it off. Upon turning on the mouse again, it resysncs with my computer, but it doesnt work. Sometimes it works again flawlessly, but usually it either doesnt work, or takes a while. Even when it is not working, both the computer and the mouse claim to be connected. I was reading through microsofts troubleshooting, and i saw one about intermittent bluetooth mouse connection. I read that and it said something about the security being reset. It didnt say what to do about it though. Im on windows 7. Any ideas on whats wrong?


A:Bluetooth Mouse works intermittently

About how far away do you have the mouse from where the reciver is plugged in, Wireless mouse use PAN (Personal Area Network) and has a VERY very short range, if it came with a USB cable to extend it. use it and move the reciver closer to the mouse pad where you are using it.
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16feb11. I have a Dell Latitude E6410 Win7Pro 32 bit and the Bluetooth is disfunctional.
I added a new bluetooth mouse using the windows automatic discovery process (without specific pairing code method) and the mouse worked fine for a few hours, then it stopped working.
I turned the mouse off/on, pressed the 'search' button and even though the mouse appears in the 'devices & printers' window the mouse.
Bluetooth is still problematic.
Is this a known Win7 issue? or a Dell Latitude issue? - or both?

A:Bluetooth Mouse and general issue

Quote: Originally Posted by pwiz

16feb11. I have a Dell Latitude E6410 Win7Pro 32 bit and the Bluetooth is disfunctional.
I added a new bluetooth mouse using the windows automatic discovery process (without specific pairing code method) and the mouse worked fine for a few hours, then it stopped working.
I turned the mouse off/on, pressed the 'search' button and even though the mouse appears in the 'devices & printers' window the mouse.
Bluetooth is still problematic.
Is this a known Win7 issue? or a Dell Latitude issue? - or both?

Possibly a driver issue. I would try dells.
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Well, my first real problem with 8.1, my bluetooth mouse drops connection about every 15-20 minutes. Turn it off and back on it reconnects.

A search of the web shows other people with same problem. I've tried everything I know of, power settings for bluetooth the mouse and usb ports, drivers, uninstall/re-install. This is a real pain in the keister.

Suggestions anyone? This does seem to be a common problem from what I see.

A:Bluetooth mouse drops connection using 8.1

Do you have any other devices which use bluetooth? Maybe the mouse is getting interference from something. I know iPhone's always turn on bluetooth after every update. Just a thought..
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I can't add on my mouse to Broadcom, my usb dongle receiver works, any help is much appreciated, cheers.
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A:KVM Switch and Bluetooth Mouse Keyboard


as its blue tooth connection i would have thought that the PC would load drivers to use it, the KVM switch wont be able to load the drivers needed and as such i would think it wouldnt work.

I may be wrong though...
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I also tried using this mouse on Linux, no problems there

My laptop is a VAIO with a broadcom bluetooth adapter.

Does anyone have any ideas? I really like this mouse and the fact it's bluetooth so I don't need a dongle.

A:Bluetooth mouse keeps loosing connection

I am disappointed no one knew the answer but I got bored and bought the upgrade to win 8, I am still not overly enthusiast about it but the mouse hasn't stopped working yet
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Sorry guys, problem solved!
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I have a bluetooth mouse and when the computer goes to sleep the mouse will not wake it up. If I move the mouse or click the buttons nothing happens, even though the mouse has a blue activity indicator light (indicates mouse activity, not connectivity). If I instead type on one of my keyboards it will wake the computer up and the mouse will reconnect.

Mouse: Razer Orochi
Bluetooth Dongle: generic Bluetooth 2.1 dongle

I also have a Microsoft Arc keyboard that uses its own dongle, I assume not Bluetooth, and it will wake the computer from sleep. Hehe, now I know why MS didn't use Bluetooth for their own keyboard.

I would really like to be able to wake the computer with my Bluetooth mouse! Please help! Thanks!

A:Bluetooth mouse won't wake PC from sleep

I was having the same issue. Go to DeviceMgr, make sure wireless keyboard and mouse power management properties is checked to allow waking your machine. Try applying 2 consecutive keyboard strokes or mouse clicks. In my case, a single click or keyboard stroke doesn't wake the machine. Not sure why it behaves this way.

Let me know if this works out for you.

► Windows 7 32bit machine
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I got a blue screen of death bsod bluetooth connect mouse does not after because of doctor spyware or whatever I had already deleted the virus anyway but I thought I should run a scan to be on the safe side but it caused a blue screen of death whenever the scan ended That doesn t matter though because I ve deleted the program what matters is that after the blue screen of death when I restarted my bluetooth mouse does not connect after bsod computer my bluetooth mouse no longer works I ve tried the remove and add device thing but even though it says it has successfully connected to the mouse the mouse still doesn t respond and the light is still flashing which indicates it is still waiting for a device to connect to it when I open the device and printers page the mouse is greyed out and bluetooth mouse does not connect after bsod the hardware section is empty which tells me that the mouse is not connected to the laptop at all At the current moment the mouse has fresh batteries so it is not a problem of power My mouse is Rapoo M it may be because I suck at using google but the only thing I can find about this mouse is where to buy another one so I don t know about its drivers but it was working before the bsod so I ve tried using system restore but it still doesn t help nbsp

A:bluetooth mouse does not connect after bsod

All of this bit is prelude to my suggestion: as in most cases of uninstalling a device, you will want to make sure that you have the drivers available for reinstall. Even still, as you already inferred, Windows should already have those drivers in its library. Just to be safe, though, I would try some more searches. I looked at the website and didn't see any mention of your particular model, but I did see where they had a support page replete with a phone number, E-Mail address, and physical address. You could give one of those a try.

Anyway, when it comes to uninstalling/re-installing the mouse, there are many varied ways that people will go about this, so forgive me if I re-hash any information for you. It has been my experience that, in order to ensure the most complete removal of a device, it's best to first use the Device Manager to run the uninstall process on the aberrant device. Upon successful completion of its removal, shut down the computer. While the computer is shut down, physically remove the device from the computer. (At this point, if you're not familiar with minimally navigating Windows without a mouse, you may want to go get that old corded mouse from the bottom of your parts box). Power up the computer and let it load windows without your bluetooth mouse connected. Let it finish all of its gyrations, loading software, etc. before beginning the process of re-installing the bluetooth mouse.

Again I would highly recommend having replacement drivers available prior to beginning this process. Not only may Windows be unable to locate the proper drivers after the uninstall, but they could well be corrupted and need replacing anyway. In which case, you would want to run the manufacturer's install process to overwrite them.

Hopefully that will help out.
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Please help this old grandpa.  I am trying to install an HP Bluetooth Mouse x4000b.  No dice so far.  I have windows 10 on a new lap top HP Notebook.  I went to install device in Settings, but again, I'm either too much of a Luddite to figure in out, or there is some other paranormal explanation.  I took a while, but finally figured out how to get to this forum, and a few more minutes to figure out how to type in it.  Tried the recommended HP Internet page as suggested in the one paragraph instruction that are on the printed page.  I am not sure what else to do.  I push the 'pairing' button and nothing happens.  Can someone with a younger, more flexible mindset suggest a solution.   Thanks