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Sony Bluetooth KBD Connection help

Q: Sony Bluetooth KBD Connection help

I bought an i& desktop with BT keyboard & mouse. I've recently begun to lose connectivity with the keyboard.

I also upgraded to a Samsung SSD and I mention that as it is the reason I removed a lot of bloatware. Long story short, I call Sony and they cant help naturally except to send a new keyboard. The instrucitons tell me to use a file on C named wconnect.exe to enable pairing of the new keyboard.

And it's one of the files I cleaned out and Sony cant help except to tell me to do a factory restore to get it. I dont have the three days it would take.

Can anyone make any suggestions that would help ? Thanks.

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Preferred Solution: Sony Bluetooth KBD Connection help

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A: Sony Bluetooth KBD Connection help

That right there would be reason enough for me to never buy another product from them again.
Using a ridiculous proprietary connection system without allowing the software to be downloaded separately.

On that note does it work at all?
Have you tried changing your power options to always on? (may help keep connection alive)
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A:laptop Bluetooth is no detecting my sony bluetooth headset -...

Hi, You have to allow your Sony is discoverable. How ? Please check its manual. Normally it MUST have a blue button to press. Regards.
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A:Sony Vaio Bluetooth

Nevermind, there isn't a physical switch but when you download the SmartWi driver, you can turn it off and on virtually. By default, Bluetooth is off.
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A:Bluetooth on Sony Vaio

Have you done anything with this?
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so frustrated about this...just bought and want to enjoy it...
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A:bluetooth is not installed in my sony vaio

Hi welcome to the forum

do you have any yellow or red marks next to anything in device manager?
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A:Driver needed to run Sony Bluetooth speaker

The bluetooth "dongle" market is a very complicated one and is full of a lot of low quality products which are often not supported, you could, ( if you can discover the information because your hardware is from a major manufacturer ), try contacting the dongle manufacturer, but these are often small 3rd world or far east companies, that appear and disappear overnight. The additional software the dongle is looking for could easily be something from a long gone affiliate of the hardware manufacturer, as it was normal for these devices to use free libraries of functions, which are no longer available.

there is a company called BlueSoleil, the most easy-to-use, innovative and interoperable Bluetooth software, Bluetooth driver which is a major player in the blue tooth market (though not a driver only source) which my support your dongle though this may mean additional costs. best way would IMHO the return the dongle and purchase something from one of the major suppliers


The following is a list of the main chipset manufacturers for Bluetooth - if you can find out the name of the Chip in your device you may be able to obtain drivers direct from one of these companies although some do not deal direct with the public it may be worth a try ( search for the company support site as the links are email addresses of sales contacts)

End Product Manufacturer | Bluetooth Technology Website
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Sony VGN-FW480J
Windows 7 (upgraded from Vista to 7 via Sony's upgrade kit)

A:Bluetooth device not available on Sony Vaio FW-480J

Quote: Originally Posted by bentrice

Hey friends. So my issue is my internal bluetooth radio is not being recognized at all on my computer. Device manager shows nothing having to do with bluetooth, dev manager has no yellow exclamation marks either, new drivers do nothing, new WIDCOMM software does nothing... I had my logitech MX-5000 desktop working perfectly in vista on this very computer with the internal radio. I upgraded to 7 and I've had this issue.

Sony VGN-FW480J
Windows 7 (upgraded from Vista to 7 via Sony's upgrade kit)

Hi and welcome

If it worked on vista and is the same hardware it should work in win 7. More often than not it is the driver. What model radio, computer, 32bit or 64? etc

Kenn J+
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A:Toshiba Bluetooth on Sony VAIO VGN-SZ48GN

Bump - any thoughts?
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A:Sony Bluetooth speaker stopped working. Just purch...

have you already tried to unpair and pair again the speakers?
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A:Sony External bluetooth speaker not playing sound

Two possibilities. (1) The "Stereo Mix" is not set as the default recording device. (2) The Bluetooth is not set as the default playback device.
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A:sony vaio's built in bluetooth not working with windows 7

Hello roxiedg and welcome to Seven Forums.

Before trying to add a bluetooth device in windows 7 there are a couple of things you need to do.

- Make sure that wireless is enabled on the laptop (my Sony has a switch on the front). Bluetooth is wireless and, typically, when that switch is turned off, all wireless is turned off as well including 802.11a/b/g/n and also Bluetooth.
- Make sure that any proprietary software you have that controls power or wireless function has Bluetooth enabled.
- You may also need to update the bluetooth driver for whatever device you're trying to install. I'd suggest the device manufacturer's web site.

Adding Bluetooth Devices in Windows 7

Bluetooth stack is not working properly in Sony vaio - Portable Devices

Let us know if this helps so others can benefit from your experiences.
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<a href= >youtube downloader</a>
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I've attached an image of what I see. I can connect the headphones to the laptop, but can't listen to music. I also cannot set the headphones to default playback.

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A:Sony Bluetooth speaker stopped working. Just purch...

have you already tried to unpair and pair again the speakers?
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A:Solved: Stuttering Sony Bluetooth Wireless Speakers Problem

In my original post I stated that my daughter's laptop was a Sony Vaio "N11H". The model number I typed was in fact incorrect and should have been "N11S".

Sorry about that....
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Thus, I will really not have any problems if I deleted it. But I am asking you what benefit of that Bluetooth Connection.
This is below was not here:

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A:'Bluetooth connection' is shown in my Network Connection suddnly.

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A:bluetooth connection

If you had looked in the W10 section you would have seen Bluetooth is an issue for for now. Once that is sorted you should be able to successfully pair.
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A:Bluetooth connection PC to PC

Here is the step-by-step way to connect two laptops using Bluetooth.

Software and Hardware Requirements

In-built Bluetooth device on laptopBluetooth dongle (optional)Bluetooth drivers (optional)

Important - Since Bluetooth use short wave radio frequencies for data transfer, devices using radio waves should not be placed within 100 meter radius. Bluetooth signals weaken if the devices are placed more than 100 meters apart. Also before connecting the two laptops using Bluetooth, make sure that neither of the laptop is infected with any sort of virus or malicious program. They can easily get transferred from one laptop to another without your knowledge.

Step 1 ? Determine the Type of Bluetooth
The first step is to determine the type of Bluetooth device your laptop has. Refer user?s manual of your laptop to determine this. If it has inbuilt Bluetooth, proceed to step 3, else, proceed as follows:

Step 2 ? Install Bluetooth
Purchase a Bluetooth dongle from market (usually costs $10) and insert it in one of the USB ports. Windows XP or higher versions of Windows do not require any sort of driver installation, however, if it?s Windows 98, install the drivers. All types of Bluetooth also come bundled with control software, which should also be installed at this step.

Step 3 ? Switch on the Bluetooth
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Step 4 ? Assign Status
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Step 5 ? Access Control Panel
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Step 6 ? Select the File to be Sent
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Step 7 ? Send the File
Once the file has been selected, right click on the file, which will pop out a small window. Select the following options ?
Send To => Bluetooth Device

Step 8 ? Select the Device
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Step 9 ? Assign Passkey
In case there are multiple devices in the vicinity, you should assign a passkey so that only intended recipient receives the file. This can be done by assigning a passkey through control panel of Bluetooth.

Step 10 ? Accept the File
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Source: How to Connect Two Laptops Using Bluetooth
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A:Bluetooth Connection

Hi, What is your HP Pavilion dv6 ?  Please use the following instructions to find out the model/product of your machine:
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A:Bluetooth Connection

Bluetooth usually takes awhile to connect, due to the fact that Windows has other services and processes that load during log in, prior to bluetooth devices being detected and connecting. What's the make and model of your bluetooth mouse?
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is there a Windows driver for the LG HBS-730 headset?

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A:LG HBS-730 bluetooth connection problem

Have you tried running the bluetooth adapter on a true Windows7 machine? Apps with drivers built for Win7 don't always work properly on Mac OS in boot camp or emulation mode.

Does the bluetooth adapter spec state that it's compatible with Mac OSX as well as Win7??

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A:Bluetooth Wireless Connection

hadoud76 said:

My friend has told me to enable my bluetooth on my phone, and he sent me files without me accepting it. This made me go nuts.I told him if I posted here, i could get an answer of how one phone can send a file to another phone without the other phone accepting it.We both had Nokia 6630. I am counting on you guys!Click to expand...

Its in the bluetooth security setting, I had a look at the sony errickson I have and its a per phone setting, so if you linked to your friends phone go into the options (more options) for the phone named "your friend" and you will find a setting for "connect".. "always" or "ask each time" or similar.

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hello again Jst a few hours ago I bought a usb bluetooth dongle I think it's class II and connected to my computer It is recognised and seems to work The only bluetooth device i have is my Pocket PC a HP iPAQ h My computer can find it and set up a connection and my PDA can find my computer my problem starts when I want to do anything useful My PDA doesnt find any services Bluetooth with connection Pocket PC that I recognise as useful OBEX File Transfer most importantly it only finds something a so-called service called quot P quot and the icon is a pair of cogs with a question mark over it It doesnt do anything when i click on it on my PDA it just says quot Connecting quot for ever and doesnt actually connect what's wrong with it This happens with my PC and my laptop I've connected to a computer with my PDA and transferred Bluetooth connection with Pocket PC files before so i know it's possible and should Bluetooth connection with Pocket PC be much easier than this but i dont know what's going wrong now I bet the problem is really obvious -S anything that might help

A:Bluetooth connection with Pocket PC

ok, still not solved the problem, but I discovered on the disc that came with the dongle there was Bluesoleil 1.4 which i installed. But for some reason it crashes the comp everytime I put the dongle in while the program is running. I get BSOD with reference to USBOHCI.SYS which is apparently a problem a lot of people have had but not one person seems to know the soluton too, or maybe i'm just missing it... WHAT DO I DO?!?! I just wanna transfer some files!

I started looking for the Widcomm software but I can't find it at all. any help with that?

oh btw, the dongle is a Silicon Wave, it says here #points at Device Manager#.
My PDA apparently uses WIDCOMM; is that a problem?
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so usally(not always) there is no delay in sound. but when i try to go use my bluetooth headset with msn, every sound stops. my girlfriend can hear me, but i cant hear anything anymore. but as soon as i press the stop conversation button in msn, i hear everything she said, and the sounds that where supposed to play during that time. Now there is a massive delay in sound(about 30 seconds), only fixable by re-pairing with the notebook.

how can i fix this? i bought this expensive Jabra halo just for chatting with my girlfriend...

A:Poor Bluetooth connection - please help

Quote: Originally Posted by borgqueenx

so usally(not always) there is no delay in sound. but when i try to go use my bluetooth headset with msn, every sound stops. my girlfriend can hear me, but i cant hear anything anymore. but as soon as i press the stop conversation button in msn, i hear everything she said, and the sounds that where supposed to play during that time. Now there is a massive delay in sound(about 30 seconds), only fixable by re-pairing with the notebook.

how can i fix this? i bought this expensive Jabra halo just for chatting with my girlfriend...

It is either the driver or the pairing. I would re-install the driver and then re-pair the device.
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Toshiba Satellite A200 with Win HP Home SP3

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Setting up Bluetooth, I checked &#8220;Turn Discovery on&#8221; & unchecked &#8220;Turn off the Bluetooth radio&#8221; in the options Tab under Bluetooth devices.

When I tried to apply these changes I received the following error message (which Microsoft does not seem to know exists, from my search of their support section):

An error occurred while Windows was saving your settings. The following settings were not saved: Discoverability settings Connection settings

&#8220;Restore defaults&#8221; did not turn on Discovery, but did allow Bluetooth radio. Restore Defaults received a similar message (minus Connection settings)

My Palm does not detect the lap top from 1 foot away, nor does the laptop detect the Palm

A:Solved: Bluetooth connection

my first suspect would be the bluetooth device attached to your laptop, i would try to use a different bluetooth enabled device to connect to your laptop, try someones mobile phone or even a handsfree headset if you have one
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What shall i do?

A:Bluetooth connection lost

Please fill out your system specs, and indicate the make and model of your bluetooth dongle.
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A:Bluetooth Connection Problem. PLEASE HEL!?!?

bluetooth is often controlled with the wireless switch - sounds like its on - but maybe worth a try

Is the bluetooth application in the system tray at all and can you see an option to show devices

in device manager is bluetooth showing ?

what services do you have for bluetooth running

Can you borrow another blue tooth device and try and see if it is a laptop or phone issue
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A:Bluetooth connection to Bose SLIII

I looked at the specs on Bose, Ipod and the Acer laptop and they all seem to be using Bluetooth 4.0. Have you made sure to turn off the Ipod's bluetooth just to assure it is not obstructing with the laptop's signal? And try rebooting both devices the laptop and Bose to see if that helps.
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A:infuriating bluetooth connection problem

When you say bluetooth connection, are you saying bluetooth headset or are you saying a bluetooth network connection between your phone and your laptop?
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A:Possible Virus, Bluetooth Connection Popping Up

sounds like Virtumonde to me I just installed the full Spy sweeper suite. I also started getting those pop ups for blue tooth today. Spy sweeper virus found lots, but the quarantine failed. I will be on the phone to them tomorrow, because I feel ripped off. My computer won't install McAfee due to the mess it is in. My big computer has McAfee and it is fine. Spy sweeper antivirus found the following today: Trojvirtum, MalBehav-041, Ma/HckPk-E, Troj/VirtuemGen, and of course, Virtumonde! found them, but couldn't quarantine them. I'll post in my virtumonde topic any improvements or results . My tech said I needed to update Java, but it wouldn't install either. Not a happy Bleeper today. cheers marilynlake
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Suggestions anyone? This does seem to be a common problem from what I see.

A:Bluetooth mouse drops connection using 8.1

Do you have any other devices which use bluetooth? Maybe the mouse is getting interference from something. I know iPhone's always turn on bluetooth after every update. Just a thought..
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A:Wireless Connection Cards and Bluetooth

A 1 year old computer probably came with Windows 8 or 8.1 preinstalled, which means that it has the new UEFI instead of the old familiar BIOS firmware. But the concept is the same--get into the UEFI and see if it allows you to disable the wireless and/or Bluetooth. Check your ASUS documentation to see how to access the UEFI--usually a special button or a key that you press upon power on.
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i have motorola bluetooth adapter running on my windows 7 64bit..
i want to ask if i can manage to explore my android phone via bluetooth?

A:Motorola bluetooth connection with android

I've found the native support a little flaky but have had success with My Phone explorer from FJ Software Development

There is a free app on the play store and the free PC app is available from the site - It also includes a lot more than bluetooth browsing of file systems
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A:Bluetooth Network Connection (Not Connected)

Hi Welcome to Seven Forums ... There is a Function Key on your Laptop to enable Wireless and the Bluetooth Device ..Read the Link below if this does not resolve your issue .. Could you please Post the Model Number of your Laptop ...
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A:Intermittant problem with new bluetooth connection

You could consider getting a USB based Bluetooth adapter exclusively for your speakers. One that supports A2DP would be perfect.

Here are a few: - ASUS USB-BT211 Mini Bluetooth Dongle USB 2.0 IOGEAR USB 2.1 Bluetooth Micro Adapter (GBU421): Electronics
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Moderator comment: Subject corrected.

A:Bluetooth activated but no connection on ThinkPad ...

Good day and welcome to the community.
Please confirm which machine you have: W510 (subject) or T510 (message body).
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A:Bluetooth: Cellphone/PC connection issues

Try not to pair it with with a code.
You can add code later.
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Here are some screenshots I took.

This is a screenshot of the bluetooth headset being recognised by her computer as it appears in the bluetooth device settings.

This is a screen shot of the bluetooth recognising the bluetooth microphone in the recording devices menu on my laptop.
This is a screen shot of the same bluetooth headset not being connected to her laptop in the recording devices menu.

If there are any suggestions, please feel free to post.


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Hope someone could help me with a small problem I have.

My roommate and I both have laptops. His being an Acer Aspire 5335 with Vista basic and mine a Dell Inspiron 6400 with XP. Both laptops have Bluetooth and 802.11N connectivity.

Here's my problem:

I have a Tmobile dash that I use to connect to the internet via the dash's internet sharing all while connected to the laptop via bluetooth network access. My roommate connects to the internet the very same way. Problem is only one of us can go on at any one time.

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A:Sharing Internet Connection via Bluetooth

Hey bud...I have tried this before with a pair of el cheapo bluetooth dongles...I managed to share files sweet as but I got bored of fluffing around for ages...I suspect looking out for what brands of bluetooth dongles are reliable and if anyone else has managed it...

But if you get it going, can you drop us a line? Pretty keen to learn how to do it
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I also tried using this mouse on Linux, no problems there

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A:Bluetooth mouse keeps loosing connection

I am disappointed no one knew the answer but I got bored and bought the upgrade to win 8, I am still not overly enthusiast about it but the mouse hasn't stopped working yet
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The headset works well with my mobile phone and tablet (Android 5.1).
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A:Solved: Bluetooth printer connection

The settings in the all-in-one Brother MFC-7840W that I was trying to hook up needed to be changed. Turns out that it connects nicely to my wireless network with no additional print server, bluetooth or otherwise, needed.
At finally dawned on me that if the computer "paired" with the printer, the connection was there. There had to be something in the printer that was stopping printing. Duh....
Well, it says on your home page that you don't mind dumb questions......
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I'm using this bluetooth mouse (Microsoft Sculpt Comfort Wireless Optical Mouse Black H3S-00003 - Best Buy) and it usually connects fine with my laptop. Sometimes, though, it looses connection seemingly out of nowhere. Then the BT icon disappears completely from Device Manager, the mouse disappears from Devices and Printers (although there is a 'Bluetooth Peripheral Device' listed, it is not the mouse and to the best of my knowledge I have no other BT connections so I'm not sure what that is. Going to properties of that device gives no useful information).

Finally, when I go to Control Panel -> Network and Internet -> Network Connections, there is nothing regarding bluetooth listed.

Any help would be greatly, greatly appreciated.


A:Bluetooth Connection Lost, cannot reconnect, BT seems to disappear

Forgot to mention, when the mouse is connected, all the drivers are up to date. I've checked several different drivers, all up to date.
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Im rinning windows 10 and am using the Microsoft bluetooth mouse this past few months, but this past few days it keeps dropping connection with my laptop, i keep having to uninstall it in device manager but its a real pain doing this, so anyone offer any help why this could be happening and how to fix the problem?
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I'm running Windows 8.1 and using a Microsoft Sculpt Comfort Bluetooth Mouse. I've been using it for months and had no issue until recently. Now, it keeps disconnecting.

If I open Bluetooth settings in the metro settings app, the mouse immediately connects and begins working. If I then minimize the settings, the mouse seems to keep working as long as I keep moving the cursor continually. If I take my hand off the mouse for just a second, it disconnects until I open the Bluetooth settings menu again.

Anyone heard of this before? What can I try?


A:Microsoft Bluetooth Mouse Loosing Connection

Have you tried new batteries? I have 4 of the MS Sculpt Comfort mice and if they start acting flaky I know it's time to change the batteries.
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i would like to transfer files to and from my laptop and my cell phone,

i have an acer laptop which has bluetooth enabled but when i click on the bluetooth icon in 'my computer' i get an error message saying that 'the bluetooth device is not found' despite the phones bluetooth being on.

i know the phones bluetooth works because i have sent and received files from a friends fone without any problems....

why doesnt the laptop recognise the device?
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Hi Guys

Im running windows xp, sp3 on a laptop with bluetooth. I have a 'My Bluetooth Places' where i can 'quick connect' t my bluetooth speakers, but is there a function in windows to try and connect to them on startup?


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Product: HP Envy 6 1090eoOS: Windows 7Problem: Bluetooth Audio playback is terribly unstable. When connecting to my home theater system with bluetooth to playback audio it is extremely laggy.I have used 3 smartphones and 4 other laptops including an old HP pavilion and none of the other devices have this problem so i am 100% certain that the problem isnt with the home theater system. How do i solve this issue? Is it a driver or hardware issue? br/Alex

A:Bluetooth connection with audio playback lagging

Hi Alex,


Take a look at this document, which provides troubleshooting steps that hopefully, will help resolve your Bluetooth connection issues.


Please try the appropriate steps based on the issues you are having and let me know if this helps.

Good luck!
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I multi-boot so in order to get Dialogue? Keyboard To Connection The Up Bluetooth Non-Metro How Get the keyboard working across several OS's seamlessly i e without having forever How To Get Up The Non-Metro Bluetooth Keyboard Connection Dialogue? to reinstall them each time it's vital to install the How To Get Up The Non-Metro Bluetooth Keyboard Connection Dialogue? KB without a passkey which means I need the old wizard and not this flashy yet very dumbed down Metro interface where I can't see what the heck is happening The question is HOW - By the way the mouse doesn't matter as it doesn't use a password I am starting out on the desktop and right-clicking the Bluetooth icon by the clock display Bluetooth devices but as soon as the connect button is pressed this new Metro look kicks in But if I connect the mouse in then it becomes totally disabled in the other OS's because I can't get the wireless set to Hardware-Based rather than Software-Based Also how does one put back a missing Bluetooth item in the Control Panel I see bthprops cpl is in System but for some reason appears nowhere in the CP icons or category view - that last part was sorted out

A:How To Get Up The Non-Metro Bluetooth Keyboard Connection Dialogue?

The reason I wanted to avoid the passkey was that Bluetooth dongles rarely have the capacity to remember multiple passkeys so for a multi-boot setup it's a nightmare of re-pairing often.

I just tried an experiment. I paired my Microsoft BT mouse and keyboard in Windows 8 in the normal way and allowed the passkey pairing for the keyboard, which cannot be bypassed in any way in Windows 8. Then I opened Microsoft Mouse (or Keyboard) software and went to the Wireless tab > Bluetooth Connection > Advanced and made sure it was set to Hardware-Based, meaning the hardware is not controlled by the software as far as connections are concerned.
This allows my Vista, Windows 7 and even my XP VM's to keep their connection and continue functioning properly with no passkey.
I posted this to help others in the same situation.
By the way, there is a quick tutorial HERE (scroll down) on how to connect any Bluetooth device that normally requires a passkey, without one, but it only works in systems up to and including Windows 7. The enhanced UI in 8 has scotched any chance of it happening there.

It isn't a perfect solution as it doesn't always work but it will have to do. At least now I don't have to switch off my BT hardware because I'm scared 8 will auto-connect it and screw up the other OS setings.
One would have thought that Microsoft with all their expertise could have thought of this, especially when it's their own hardware involved.
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I'm using Windows 7 Ultimate and I'm trying to install a Microsoft IntelliType Pro keyboard and IntelliPoint mouse. The mouse installed fine and works well, however I'm having trouble with the keyboard. The computer detects it and apparently install it OK. It gives me a code to type in on the keyboard and that works fine. However, when it's done, the keyboard won't work. After a few minutes the icon for it disappears from my Bluetooth Devices folder, leaving only the mouse one.

I've tried reinstalling the drivers and I've tried installing the keyboard on another computer, but I get the same result every time.

Please can someone suggest how to get it working?

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Anyone knows how to get my HP Roar Bluetooth speaker to pair with my DELL Inspiron Series 5559 laptop (Windows 10, 64-bit)? I keep getting connection failure messages. I had no problem pairing the speaker with my iPhone 6 Plus. Both units (HP speaker and DELL laptop) are only months old and under warranty, yet both HP and DELL are offering only fee-based tech support for this problem, which I refuse to accept. I visited the DELL support web site, hoping to download an appropriate driver, but found no option for Bluetooth.
Note that, in Device Manager, under Bluetooth, nowhere does the name DELL appear among drivers. All I see there are:
- Bluetooth LE General Attribute Service
- Bluetooth Mouse 3600 (a Microsoft device, paired)
- Intel? Wireless Bluetooth?
- Microsoft Bluetooth Enumerator
- Microsoft Bluetooth LE Enumerator

Any help would be greatly appreciated.
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A:Sony Camcorder not connecting through 1394 connection

What program are you using to capture. Movie Maker?

Welcome to the Forum.
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I have a Sony KDL EX Sony Internet wireless TV connection network internet capable TV that I cannot get to connect to the internet The network status displayed from the TV is Wireless device on TV Found Local Access Failed Internet Access Failed A copy of my PC configuration is Windows IP Configuration Host Name ray-PC Primary Dns Suffix Node Type Hybrid Sony Internet TV wireless network connection IP Routing Enabled No Sony Internet TV wireless network connection WINS Proxy Enabled No DNS Suffix Search List lan Ethernet adapter Local Area Connection Media State Media disconnected Connection-specific DNS Suffix lan Description NVIDIA nForce Mbps Ethernet Physical Address - F- -D - - DHCP Enabled Yes Autoconfiguration Enabled Yes Wireless LAN adapter Wireless Network Connection Connection-specific DNS Suffix lan Description Atheros AR b g WiFi Adapter Physical Address - - C- - -C DHCP Enabled Yes Autoconfiguration Enabled Yes Link-local IPv Address fe f eb b d Preferred IPv Address Preferred Subnet Mask Lease Obtained Tuesday September a m Lease Expires Wednesday September p m Default Gateway DHCP Server DHCPv IAID DHCPv Client DUID - - - - -B - B- - - - C- - -C DNS Servers NetBIOS over Tcpip Enabled Tunnel adapter Local Area Connection Media State Media disconnected Connection-specific DNS Suffix lan Description isatap lan Physical Address - - - - - - -E DHCP Enabled No Autoconfiguration Enabled Yes Tunnel adapter Local Area Connection Connection-specific DNS Suffix Description Teredo Tunneling Pseudo-Interface Physical Address - - - - E- DHCP Enabled No Autoconfiguration Enabled Yes IPv Address e cd ad f febf Preferred Link-local IPv Address fe cd ad f febf Preferred Default Gateway NetBIOS over Tcpip Disabled I have also done a ping test with the following result Microsoft Windows Version Copyright c Microsoft Corporation All rights reserved C Users ray gt ping Pinging with bytes of data Reply from Destination host unreachable Reply from Destination host unreachable Reply from Destination host unreachable Reply from Destination host unreachable Ping statistics for Packets Sent Received Lost loss C Users ray gt The network settings that I have input manually are Connection method Wireless USB Wireless device on TV Found Network SSID Thomson Security WPA-PSK AES IP Address Setting Manual IP Address Subnet Mask Default Gateway Primary DNS TGS info dump Tech Support Guy System Info Utility version OS Version Microsoft Windows Vista Home Premium Service Pack bit Processor AMD Athlon Dual-Core QL- x Family Model Stepping Processor Count RAM Mb Graphics Card NVIDIA GeForce M G Mb Hard Drives C Total - MB Free - MB D Total - MB Free - MB Motherboard Wistron C Antivirus avast antivirus VPS - Updated Yes On-Demand Scanner Enabled Can anyone assist me with this as I not sure what to try next Thank in anticipation Patmos nbsp