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# ntoskrnl.exe causing BSOD at random times , error 0x0000003b

Q: ntoskrnl.exe causing BSOD at random times , error 0x0000003b

Hello

My computer BSOD about 9-10 times a day and it's quite annoying.
Here is what I tried:
1. Upgraded from windows 7 to windows 10
2. Ran memtest - RAM had about 30 problems but then I put the ram in another computer and ran the test there-> 0 errors
3. Updated GPU drivers
4. Ran scannow from command prompt ->no problems

I attached the minidump of one of the most common type of BSOD(by ntoskrnl.exe)

Can someone please identify the problem? Im clueless about BSOD. Thank you

Relevancy 100%
Preferred Solution: ntoskrnl.exe causing BSOD at random times , error 0x0000003b

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

A: ntoskrnl.exe causing BSOD at random times , error 0x0000003b

Hi SmithyBoy,

I'll go deeper on the memtest part.
Did you run memtest on each stick in each used slot separated from the other sticks?

http://www.tenforums.com/bsod-crashes-debugging/35161-ntoskrnl-exe-causing-bsod-random-times-error-0x0000003b.html
Relevancy 86.18%

My computer recently started blue screening with the error code 0x0000003B seeming to come from ntoskrnl.exe, I haven't installed any new software (to my knowledge) recently, and I've also been having Windows Explorer crash and freeze up right after I boot. I'm attaching my recent dump files and if anyone could help me resolve this it would be greatly appreciated.

A:BOSD Random Times/Applications, error 0x0000003B ntoskrnl.exe

Welcome to SevenForums

Can you tell us what antivirus are you using?

Code:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
From your .dmps it looks like your graphic card drivers need to be updated to their latest.

Code:
0: kd> lmvm atikmdag
start end module name
fffff88004c0b000 fffff88005705000 atikmdag T (no symbols)
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Apr 06 07:48:25 2012 (4F7E4B69)
CheckSum: 00AABC48
ImageSize: 00AFA000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to ATI then delete remnants of its drivers using Driver Sweeper. Reboot the computer whenever you are prompted to
Then do the Furmark Test:

Video Card - Stress Test with Furmark Video Card - Stress Test with Furmark
Upload a screenshot of your hard disk using crystal disk info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Hard drive test both short and long with: SeaTools for Windows
Also the DOS version of:SeaTools for DOS
Let us know the results

http://www.sevenforums.com/bsod-help-support/261632-bosd-random-times-applications-error-0x0000003b-ntoskrnl-exe.html
Relevancy 110.08%

Hello

I am having random BSOD issues, just recently i download blue screen view
and at the top of the list it has ntoskrnl.exe that seemed to be causing the issue.

I will upload the minidump file if that makes things easier, besides that i don't know much else to report on, help is appreciated.

Thanks

A:Random BSOD error 0x0000003B ntoskrnl.exe

Yes it does make things easier, go ahead and post it
http://www.sevenforums.com/crashes-d...tructions.html

http://www.sevenforums.com/bsod-help-support/253015-random-bsod-error-0x0000003b-ntoskrnl-exe.html
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About error times 0x0000003B at random BSOD a week ago I downgraded my RAM from x GB and x GB to just the same x GB The computer had been stable for over a year and that is the only hardware change that has occurred just prior to the BSOD error 0x0000003B at random times start of the BSODs I have tried memory testing both the Windows and Memtest and moving the memory sticks around I have confirmed and re-confirmed the timings in BIOS including a CMOS reset All of the testing passes without issue including allowing Memtest to run continuously for an overnight The STOP code seems to indicate a video issue Thus I've updated the AMD Catalyst Software to the most current I have pulled the video card and all other cables from the motherboard reseated and replaced I have run FURMARK to stress the video card and it BSOD error 0x0000003B at random times passes Unfortunately I do not have another video card to test I have also tried using just one or the other of the GB memory sticks It seemed that with one of the sticks the BSOD would occur but now I have seen it with either or both sticks I am out of ideas The BSOD seems to occur very randomly and I haven't found a way to induce it The computer will work fine for hours and then have three crashes in a few minutes

A:BSOD error 0x0000003B at random times

Hi 2Wheels1.

Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

If these three tests afe free of errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.
________________________________________________________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff9600014c687, fffff8800c62f120, 0}

Probably caused by : win32k.sys ( win32k!IsMessageAllowedAcrossILByReceiver+17 )

Followup: MachineOwner
---------

http://www.sevenforums.com/bsod-help-support/315308-bsod-error-0x0000003b-random-times.html
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This is a custom-built desktop system I built it at the end of September and it has been running fine with no problems up until this month Since the beginning of the month it has BSODed times Dec nd Dec th Dec th and today Dec nd Each time using quot BlueScreenView quot it shows that the driver causing it was quot ntoskrnl exe quot and occurring random 0x0000003b code: BSOD at error ntoskrnl.exe, in the error code was x b For the BSOD that happened today Windows did not capture a minidump for some reason so I can only speculate that it was the same error There is no real consistency in what BSOD occurring at random in ntoskrnl.exe, error code: 0x0000003b causes it The screen will just randomly quot mess up quot with kaleidoscopic distortion any sound playing will stutter BSOD occurring at random in ntoskrnl.exe, error code: 0x0000003b and then the system crashes to a BSOD I have installed no new hardware since I built the computer The last two programs I installed before this began were Skyrim Nov th and CDBurnerXP Nov th It's hard for me to see how either of these could be the culprit since BSOD occurring at random in ntoskrnl.exe, error code: 0x0000003b it has never BSODed while they were running My only quot guess quot as to what might cause it is a partitioning issue When I first installed Win it took up the whole disk TB with one partition Later I created separate OS and DATA partitions However the Windows disk management utility did not allow me to create the OS partition of the size I wanted it limited me to something like GB I used GParted on an Unbuntu live USB to make the partitions I desired GB OS and GB DATA I think this was a month before and BSODs showed up If this is the problem I will just have to re-intall Windows I may do that anyway since I am going to install a separate hybrid drive for OS and applications Unfortunately I have no system restore points from before Dec th Memtest about passes the Windows memory testing utility and disk check have found no errors I have not run Driver Verifier but I will soon System Specs in quote Quote System Manufacturer Model Number Custom Built OS Windows Home Premium bit OEM disc CPU AMD Phenom II X GHz Motherboard Asus M A T-V EVO Memory G SKILL Ripjaws GB x GB -Pin DDR SDRAM DDR Graphics Card s Asus ATI Radeon HD GB DDR Sound Card Integrated Monitor s Displays Acer AL quot Screen Resolution x Hard Drives SAMSUNG Spinpoint F HD SJ TB RPM MB Cache SATA Gb s quot PSU CORSAIR Enthusiast Series TX V W ATX V v quot dump zip quot contains the minidump folder the system health report HTML and the quot Windows NT BSOD jcgriff quot report The system health report is kind of messed up it doesn't seem to know that I have antivirus installed PC Tools AV Free and also claims that the quot PC Tools Data Store quot is not installed properly Not really sure what that even means Will update later if Driver Verifier comes up with anything

A:BSOD occurring at random in ntoskrnl.exe, error code: 0x0000003b

Driver Verifier returned something interesting. When I restarted, Windows initially failed to start, going to a BSOD I had never seen before: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION with an error code of 0x000000c1. When I next restarted, Windows ran startup recovery and asked me to restore to a restore point. After that, it started normally. For some reason, this BSOD also did not create a minidump.

http://www.sevenforums.com/bsod-help-support/204010-bsod-occurring-random-ntoskrnl-exe-error-code-0x0000003b.html
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A:BSOD at random times error 0x0000001e, 0x00000034, and 0x0000003b

Hello and Welcome to SevenForums

Run MemTest86+ for 8 passes. I know that you ran a memory test but MemTest86+ is the most accurate out there. RAM - Test with Memtest86+

Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your computer may run slow but that's because Driver Verifier is running. If you crash when you start your computer after running Driver Verifier go into Safe Mode and disable it. Safe Mode

http://www.sevenforums.com/bsod-help-support/368378-bsod-random-times-error-0x0000001e-0x00000034-0x0000003b.html
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Hi i am new to this, i keep getting blue screen at random and dont know how to debug minidump file and i am running out of patience with this pc thanks in advance and that is the most recent one ive had.

On Thu 18/10/2012 13:23:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\101812-68344-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x87AE9)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF880089F3618, 0xFFFFF880089F2E70, 0xFFFFF80002CE444F)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

A:BSOD at random times, error ntoskrnl.exe

Welcome

Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder

Post a screen shot with crystal disk info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums

Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check

Hard drive test both short and long with: SeaTools for Windows

Also the DOS version of:SeaTools for DOS

http://www.sevenforums.com/bsod-help-support/259245-bsod-random-times-error-ntoskrnl-exe.html
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I have multiple bsod's with "0x0000003b " bug check code.
This is the most recent one.
0x0000003b
00000000c0000005
fffff80003088e5e
fffff8800a7a5ea0
0000000000000000

Recently installed new Mobo, PSU and CPU. I have tried reinstalling Vid driver, updating bios, installing all missing drivers, reseating gpu and rams, chkdsk, and Memtest(no error) .
Mobo/Cpu Z87-G45 Gaming/ i5 4670k
Psu Cx600 Cx 600 Watt Atx/Eps
Nvidia GeForce GTX 550 TI
Windows 7 64
No OC on anything.
the rest of my system info can be find inside .zip

Could it be faulty mobo and cpu thats causing this? can anyone help..

A:Random BSOD while gaming. 0x0000003b ntoskrnl.exe+75169

Are you running bit defender software? What antivirus software is installed? It could also be a Bigfoot wireless network driver issue, or a hard drive issue...

http://www.techspot.com/community/topics/random-bsod-while-gaming-0x0000003b-ntoskrnl-exe-75169.205303/
Relevancy 95.46%

I've been receiving BSODs on my desktop PC. Originally I accidentally knocked the tower unit; the computer froze, so I tried to reset. It gave a message about "Overclocking Failed" and reset into a screen with information about temperature and fan speeds and things; I hadn't been aware I was trying to Overclock at all, so I just hit the default button on that screen and then it reset into Windows. Since then I've had several BSODs at random times, the most recent saying

SYSTEM_SERVICE_EXCEPTION
STOP: 0x0000003B (0x000000000C000001D, 0xFFFFF880049BD8C6, 0xFFFFF8800C6F36F0, 0x0000000000000000)
dxgmms1.sys

Edit to say I've had several more crashes since then, most with different messages. I'm adding a new dump file.

See attached zip file.

A:BSOD at random times, STOP 0x0000003B dxgmms1.sys

hello Showsni, and welcome to the forums. I will try to help you. Would you try to tell me what you mean by 'knocking the tower' please. How hard did you knock it and did it fall over? Also, how comfortable are you working inside a computer?

Here is what your dump files say.

Code:

Use !analyze -v to get detailed debugging information.
BugCheck D1, {fffffa7fb7a47ed4, 2, 0, fffff8800478a87e}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_Transfer+25a )
Followup: MachineOwner
That is a EHCI eUSB Miniport Driver

Most of them say this

Code:

Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c000001d, fffff880049bd8c6, fffff8800b5d36f0, 0}
Probably caused by : hardware ( dxgmms1!VIDMM_GLOBAL::OpenLocalAllocation+39e )
Followup: MachineOwner
That of course is your Graphics card

Code:
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000000411, The subtype of the bugcheck.
Arg2: fffff68000051800
Arg3: d250000074a35800
Arg4: fffff8a012b033c9
To hopefully save you some trouble, I would check all of my electrical connections inside the computer and make sure they are fully seated, then I would remove the ram and reseat it, and do the same with the Graphics card. Just remove it and put it back and plug the connections back in. If you are lucky, the bump unseated something or loosened something. Besure to check the cable connections to the hard drive, on both ends of the cable.

Please let me know what you find and what results you get from that. Make sure to turn the power off from the switch on the back of the PSU and hold down the power button on the tower for about 30 seconds to drain any residual power from the system before working inside the computer. If you don't have an anti static strap to wear, make sure you hold on to the metal case every few minutes to avoid building up static electricity.

Also, please go into BIOS and tell me the values of the +12V, +5V and +3.3V

http://www.sevenforums.com/bsod-help-support/369506-bsod-random-times-stop-0x0000003b-dxgmms1-sys.html
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BSOD random, probably under heavy load situations. I dont know how to do.

DM log collector file attached

many thanks

A:BSOD random most times ntoskrnl.exe+748c0 and ntoskrnl.exe+74ec0

Hi berdini.

Code:
DEFAULT_BUCKET_ID: GS_FALSE_POSITIVE_MISSING_GSFRAME
Scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Let us know the results.
____________________________________

Code:
BugCheck F7, {fffff8800a01ff08, f8800125d135, ffff077ffeda2eca, 0}

Probably caused by : Ntfs.sys ( Ntfs!_report_gsfailure+26 )

Followup: MachineOwner
---------

http://www.sevenforums.com/bsod-help-support/373211-bsod-random-most-times-ntoskrnl-exe-748c0-ntoskrnl-exe-74ec0.html
Relevancy 90.3%

Hello I have been having this BSOD for about half a year now and I don't know why it is happening It always happens when I'm gaming not any other time it recently happened during Deus Ex and before that a varied amount of times with games like Jagged gaming ntoskrnl.exe BSOD error 0x0000003b when Alliance and Dark Messiah The good thing is that it doesn't happen often but it definitely is getting annoying The thing that frightens me is that it may be a problem with my hardware as I had ntoskrnl.exe BSOD error 0x0000003b when gaming reformatted my hard drive about three months ago and even after the reformat I still get BSODs Now the truly puzzling thing about this is before the reformat my BSODs while still being caused by ntoskrnl exe were usually x NTFS FILE SYSTEM errors while now they are all x b SYSTEM SERVICE EXCEPTION errors My processor is overclocked to ghz but it's stable and runs cool and I don't think it would cause that type of error My RAM is on default everything stock voltage mhz and manufacturer recommended timings This BSOD has happened to me while and without my video card being overclocked which is also stable -- to my knowledge so this further confuses me on why this would happened I really don't understand I don't see how it could be the software since I've been having BSODs before and after a total reformat And I don't particularly like ntoskrnl.exe BSOD error 0x0000003b when gaming the idea of RMAing a component and being without a computer for - weeks Any help is appreciated

A:ntoskrnl.exe BSOD error 0x0000003b when gaming

Welcome

ntkrnlmp.exe is not the true cause of your crash.
What antivirus are you using?

Please refrain from using 3rd party defrag programs.

Code:
Uninstall using revo uninstaller, use the inbuilt defrag program of windows 7. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Disk Defragmenter - Open and Use

Code:
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6268, 360.00 KB (368,640 bytes), 7/27/2012 9:14 PM)
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall the ATI related stuff. Delete remnants of its driver using Driver Sweeper

Code:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
BugCheck 3B, {c000001d, fffff80002ecc3d6, fffff8800ab559b0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpReleaseResourceForThreadLite+46 )
For bug check 24,
Code:
STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
Run Disk Check on your hard disk for file system errors and bad sectors on it:
Disk Check

Keep us posted

http://www.sevenforums.com/bsod-help-support/260013-ntoskrnl-exe-bsod-error-0x0000003b-when-gaming.html
Relevancy 90.3%

I've had 2 BSODs within 20 minutes of eachother so I decided to fix this right away, the error is

SYSTEM_SERVICE_EXCEPTION
0x0000003b
ntoskrnl.exe+70600

If there is any additional info i need to post I'll try to get it I've neve rhad one of these, im currently running in safe mode though
Windows 7:
- x64
- Original OS
- OEM
- nearly a year
- nearly a year

A:BSOD(ntoskrnl.exe+70600) error 0x0000003b

> We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* Reboot if changes have been made.

> The following actions might prevent an error like this from happening again:

* Scan your computer with Malwarebytes free.

*http://www.malwarebytes.org/products

Check your hard disk for errors.

Disk Check

http://www.sevenforums.com/bsod-help-support/207630-bsod-ntoskrnl-exe-70600-error-0x0000003b.html
Relevancy 89.44%

Hi
I recently started getting BSOD while on Youtube/chrome. No idea why, I've done the MemTest and driver verifier but nothing came up. Also, checked all updates and used Lenovo's official updater to check BIOS and drivers. Have noticed that Chrome has been using a lot more RAM since the last update and my videos were splicing and not loading recently. BSOD doesn't occur when I'm on Word/Excel etc. but that could be coincidence.

Google came up with something about 'Microsoft IEEE 1394 driver stack' and a hotfix but I am not sure what needs to be done.

I have previously got a BSOD when my RAM was faulty but that was easily checked and fixed with new RAM. Can't figure out what's wrong this time. I've got an ex-office laptop and I have used it a lot but it's been looked after, would hate to lose all my stuff on here.

Hope someone here can help.

A:BSOD on Youtube/Chrome, error ntoskrnl.exe 0x0000003b

I have been noticing Google Chrome does freeze up way more often. I had a BSOD here not long ago either, same file name different error code though.

Makes one wonder if its a Chrome issue or not.

Will let a pro pipe in on that though.

Relevancy 89.44%

Hey there,

Thanks in advance for the read and the support but for the life of me I cant find out what's causing this.

I recebtly built a custom rig and everything ran fine until I installed assassins creed V.

The only thing I can think of is maybe Direct x11 is causing this?

I've attached the zipped file from the DM log collector.

Thanks a bunch!

Kind regards
Marthinus Strydom

A:BSOD randomly, error 0x0000003b ntoskrnl.exe+71f00

Hello,

Code:
DT have been known to cause problems in windows 7. Please uninstall.

Code:
Probably caused by : cdd.dll
I will be honest, I have never seen this one before, but I did some research, and it seems that it may be a RAM issue. So run a RAM - Test with Memtest86+ for atleast 8 passes!

Also lets run a SFC:

Quote:
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW

Post back results!

-Gamer

http://www.sevenforums.com/bsod-help-support/329851-bsod-randomly-error-0x0000003b-ntoskrnl-exe-71f00.html
Relevancy 89.44%

Hi,

I have had a BSOD error 0x0000003b SYSTEM_SERVICE_EXCEPTION four times in the last month.

I haven't made any major changes to my computer in this time, just a few Windows updates. I can't think of any other relevant information to include.

Thanks,
David

A:BSOD upon booting, error 0x0000003b 4 times in the last month

Code:
BugCheck 3B, {c0000005, fffff88005f1a156, fffff880096b2bd0, 0}

Probably caused by : debutfilterx64.sys ( debutfilterx64+3156 )

Code:
Usual causes: System service, Device driver, graphics driver, memory

Code:
CONTEXT: fffff880096b2bd0 -- (.cxr 0xfffff880096b2bd0)
rax=006500730055005c rbx=fffff8a001994640 rcx=fffff8a00199466a
rdx=fffffa80114f3420 rsi=0000000000000104 rdi=fffffa8010154010
rip=fffff88005f1a156 rsp=fffff880096b35b0 rbp=fffffa80114f92d8
r8=00000000000000f7 r9=0000000000000000 r10=fffff8a0030fed4a
r11=000000000000001a r12=fffffa80114f9010 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
debutfilterx64+0x3156:
fffff88005f1a156 48395010 cmp qword ptr [rax+10h],rdx ds:002b:006500730055006c=????????????????

Code:
5: kd> lmvm debutfilterx64
start end module name
fffff88005f17000 fffff88005f22000 debutfilterx64 T (no symbols)
Image path: \SystemRoot\system32\DRIVERS\debutfilterx64.sys
Image name: debutfilterx64.sys
Timestamp: Thu Mar 14 00:36:49 2013 (51411BA1)
CheckSum: 00013A92
ImageSize: 0000B000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your NCH Software Suite seems to be causing problems, please remove the program completely.

Code:
5: kd> lmvm iaStor
start end module name
fffff8800183e000 fffff88001be2000 iaStor T (no symbols)
Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
Image name: iaStor.sys
Timestamp: Thu Feb 02 00:15:24 2012 (4F29D59C)
CheckSum: 0008B2F8
ImageSize: 003A4000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Quote: Originally Posted by Arc

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
Select one Intel device item under it, right click, uninstall.
Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

Code:
5: kd> lmvm klif
start end module name
fffff880024f7000 fffff8800259c000 klif T (no symbols)
Image path: \SystemRoot\system32\DRIVERS\klif.sys
Image name: klif.sys
Timestamp: Tue Mar 26 15:07:33 2013 (5151B9B5)
CheckSum: 000A60C2
ImageSize: 000A5000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Kaspersky seems to be causing problems too, please remove the program completely with Kaspersky Removal Tool, and then install and run full scans with these free and proven alternatives which work best with the operating system due to compatibility and lightweight nature on system resources.

Microsoft Security Essentials | Protect against viruses, spyware, and other malware

Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this t... Read more

http://www.sevenforums.com/bsod-help-support/299372-bsod-upon-booting-error-0x0000003b-4-times-last-month.html
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I have Windows 7 Home Premium 64 bit which has blue screened three times today. I am attaching the dumps.

I ran chkdsk /R and Windows memory diagnostic and they found nothing. I also ran sfc /scannow, a full virus check using Microsoft Security Essentials, and made sure everything was installed with Windows Update. I appreciate any and all insight.

Thanks,

http://www.sevenforums.com/bsod-help-support/383871-bsod-ntoskrnl-exe-random-times.html
Relevancy 88.58%

Hello,
A friend gave me her computer to fix because it has been BSODing at random times. I'm completely stumped after working on it, and i have yet to find a fix for the ntoskrnl.exe crash. I'm not a professional but the minidumps are blaming that driver so i just dont know. Any help is appreciated.

It's a custom build PC.

Motherboard: Asus M5A97
CPU: AMD Phenom(tm) II x4 945
Graphics Card: NVIDIA GeForce GT 440
Hard Drive: Western Digital WD7500AAKS-00RBA0 750 GB
RAM: 4GB

A:BSOD at random times...ntoskrnl.exe

Code:
BugCheck 124, {0, fffffa80046df8f8, 0, 0}

Probably caused by : AuthenticAMD

Code:
2: kd> !errrec fffffa80046df8f8
===============================================================================
Common Platform Error Record @ fffffa80046df8f8
-------------------------------------------------------------------------------
Record Id : 01ce7cf7256b33c5
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 7/9/2013 22:53:41 (UTC)
Flags : 0x00000002 PreviousError

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa80046df978
Section @ fffffa80046dfa50
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal

Proc. Type : x86/x64
Instr. Set : x64
Error Type : Cache error
Operation : Generic
Flags : 0x00
Level : 1
CPU Version : 0x0000000000100f43
Processor ID : 0x0000000000000001

===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ fffffa80046df9c0
Section @ fffffa80046dfb10
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal

Local APIC Id : 0x0000000000000001
CPU Id : 43 0f 10 00 00 08 04 01 - 09 20 80 00 ff fb 8b 17
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0 @ fffffa80046dfb10

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa80046dfa08
Section @ fffffa80046dfb90
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : DCACHEL1_EVICT_ERR (Proc 1 Bank 0)
Status : 0xb600400070000175
Misc. : 0x0000000000000000
The first parameter or argument has the value of 0x0, which is a Machine Check Exception, which means the CPU has detected a hardware problem and the address points to a processor error because the CPU has found one, so it could be a different form of hardware which is causing the issue. However, the error does point to the Level 1 Cache.

In such a situation, it is best to use these steps:Hardware - Stress Test With Prime95
Enable "Round off checking" before the test (see first post below tutorial).
Stop 0x124 - what it means and what to try
All the hardware seeming to be running stable and tests reporting no errors, could mean a bad motherboard.

http://www.sevenforums.com/bsod-help-support/297770-bsod-random-times-ntoskrnl-exe.html
Relevancy 88.58%

Laptop keeps crashing at what seems random intervals.

At first i thought it was the Wireless adapter but updating it did nothing.

So hopefully one of you fine people will be able to figure it out

Dumps attached.

Thanks,

A:BSOD at random times. ntoskrnl.exe

Hi CaptCrunnch.

Can you disable the webcam and let us know how the computer is running after that?

http://www.sevenforums.com/bsod-help-support/334906-bsod-random-times-ntoskrnl-exe.html
Relevancy 88.58%

I need some help with Blue Screens as I have tried everything that I can think of along with suggestions in other threads The computer seems to blue screen at random times without any warning or consistency I can be using it for hours with no problem or BSOD with seem to at times. ntoskrnl.exe Most be random minutes after startup it could blue screen Here is what I have tried so far Updated all drives including Intel Video Windows Used BSOD at random times. Most seem to be with ntoskrnl.exe chkdsk and sfc scannow Used UBCD to run diag on Hard drive with no errors reported Download Western Digital Utility to check HD ran both short and long test and no errors reported Ran memtest one time with passes no BSOD at random times. Most seem to be with ntoskrnl.exe errors ran a second time passes no errors Did a BSOD at random times. Most seem to be with ntoskrnl.exe system restore back to oldest point and continued to blue screen Used clonezilla to backup image then wiped drive and installed new OS using the restore media and blue screen still occurred Restored image back to drive and blue screen appeared Now I come to the forums for any suggestions I have attached the zip as requested in how to post on BSOD forums I hope someone can help me figure out what is happening Thank you in advance

A:BSOD at random times. Most seem to be with ntoskrnl.exe

That's a double fault.

Code:
BugCheck 7F, {8, 80050031, 6f8, fffff80002ed7b90}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------
As you are saying that you ran memtest86+ for long enough without any error report, let us check for any driver causing a stack overflow. Enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

http://www.sevenforums.com/bsod-help-support/352719-bsod-random-times-most-seem-ntoskrnl-exe.html
Relevancy 88.15%

A:BSOD: ntoskrnl.exe Multiple Error Codes: 0x0000003b, 0x00000024, etc

When I get home from work I'm going to try seating the ram in different mobo slots and try them out individually. If that doesn't work I'm going to try a clean windows install on another HDD I have. I'll post afterwords.

http://www.sevenforums.com/bsod-help-support/216647-bsod-ntoskrnl-exe-multiple-error-codes-0x0000003b-0x00000024-etc.html
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LIZWORKPC zip here is my file-- Hi I followed the steps on the upload the files section so that is what I have done above there as that is the zip file it created I am not sure what is causing this issue nor do I know how to look for the advanced details request to provide What Random Times BSOD Causing at it Sure is Not the systems Specs or else I would have done them too sorry Here is what I have tried so far I was on window and recently did the BSOD at Random Times Not Sure What is Causing it upgrade I ran the memory test with the seagate tool and it passed for the short test I also tried to view the mini dump files but again was not able to do so as I don't have the right tool to open them up with on this end I did all the windows updates so I really could use the experts help here on how to stop these random restarts of my pc Also I noticed that when the PC first starts up the screen will flicker once before going into the windows screen this only started since I did the window upgrade too In addition I am not certain if the drivers here are updated or not as I have had the pc for about years now and never did do any driver updates with them The only recent thing I did was update the pinnacle studio with their latest driver However the shut downs have happened before that at random times so not sure if that is causing the issues or not I do no there was a solution available in my Control panels section for the A blue screen but each time I tried to do it it said it failed and to try again never to complete it for me I hope look forward to all the help and steps i can take to get this properly fixed Sincerely Yours Libby

A:BSOD at Random Times Not Sure What is Causing it

There is a problem device present: Pinnacle Marvin Bus 64 ROOT\SYSTEM\0001 52

http://www.eightforums.com/bsod-crashes-debugging/61399-bsod-random-times-not-sure-what-causing.html
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Hey everyone Im sorry if im incorrectly posting this but im new here! Ive seen many different posts regarding the ntoskrnl.exe bsod. But they all seem to be fixes for that exact case so i thought i would put mine and include the dmp.

I have a hp desktop with 3gb of ram and a upgraded version of windows 7.

A:BSOD at random times when not using computer, ntoskrnl.exe

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fb80008000, ffffffffc000000e, 5d8f5880, fffff70001000000}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::string'+36c1a )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fb80008000, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000005d8f5880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff70001000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Code:
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR: 0x7a_c000000e

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: smss.exe

CURRENT_IRQL: 0
Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Hard Drive/Storage

Post a screen shot using Crystal Disk Info: CrystalDiskInfo Standard Edition

How to Upload and Post a Screenshot and File in Seven Forums

Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

Basic checks: Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

http://www.sevenforums.com/bsod-help-support/290226-bsod-random-times-when-not-using-computer-ntoskrnl-exe.html
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Hi everyone I'm trying to get some help with these BSODs I'm getting times, error0x0000003b Ntoskrnl.exe, at random BSOD Dump BSOD at random times, Ntoskrnl.exe, error0x0000003b File - BSOD at random times, Ntoskrnl.exe, error0x0000003b - dmp Crash Time AM Bug Check String SYSTEM SERVICE EXCEPTION Bug Check Code x b Parameter c Parameter fffff d Parameter fffff bbab Parameter Caused By Driver ntoskrnl exe Caused By Address ntoskrnl exe cc File Description NT Kernel amp System Product Name Microsoft Windows Operating System Company Microsoft Corporation File Version win sp gdr - Processor x Crash Address ntoskrnl exe cc Stack Address Stack Address Stack Address Computer Name Full Path C Windows Minidump - - dmp Processors Count Major Version Minor Version Dump File Size Hardware HP Pavillion Elite OEM Windows Home Premium x AMD Phenom II X T Processor GB RAM TB Seagate Barracuda AMD Radeon HD I've already sent the computer back to HP once and they claimed to hae replaced the mobo but since I've gotten the computer back I've had BSODs caused by Ntoskrnl exe The first one was overnight with the PC idling The second was while streaming HD video content from giantbomb com I've been searching this constantly but I have not been able to find any useful information so I thought I'd try here Thanks in advance for any help

A:BSOD at random times, Ntoskrnl.exe, error0x0000003b

Hello Rival and welcome.

Fairly hard to analyse these dumps, but we have a few regular things to try.

Run MemTest86+

SYSTEM_SERVICE_EXCEPTION could cause a mem-corruption.

RAM - Test with Memtest86+

As far as I can see you have an ATI-card. The bug-check can also indicate broken Graphic Driver. Do the process below.

iii) Uninstall your driver from the Control Panel
iv) While rebooting, go into safe-mode without internet (tip: plugout your LAN cable or disconnect wireless)
v) Run Driver Sweeper, click all the Nvidia components and analyse them
vi) Clean them all
vii) Head into Windows, without internet
viii) Install the Driver from the desktop

Welcome to SevenForums again.
Fred.

http://www.sevenforums.com/bsod-help-support/198534-bsod-random-times-ntoskrnl-exe-error0x0000003b.html
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Okay, so I have recently started getting random BSOD errors randomly, from playing minecraft, to microsoft word. I have used Blue Screen Viewer and it has found that Wdf01000.sys and ntoskrnl.exe are causing them. I have attached the minidump to this thread. Please respond. Thanks for your help!

A:Random BSOD, Wdf01000.sys and ntoskrnl.exe seem to be causing them.

I just got another BSOD error and have gotten more info on it.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

BCCode: 10d
BCP1: 0000000000000005
BCP2: 0000000000000000
BCP3: 0000000000001202
BCP4: FFFFFA8009E2A260
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112012-28657-01.dmp
C:\Users\Taylor\AppData\Local\Temp\WER-109356-0.sysdata.xml

http://www.sevenforums.com/bsod-help-support/265586-random-bsod-wdf01000-sys-ntoskrnl-exe-seem-causing-them.html
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Hey everyone, this is my first time here so i hope i did this correct.

I built this computer about a week ago and ive gotten 3 BSOD?s at seemingly random times

BSOD 1 and 3 happend when the system was under some load, (1) playing League of legends and (3) Playing Minecraft.

The 2 one happend while the system was "IDLEing" i wasn't doing anything intensive, but i had Firefox, Chrome, Skype and probably some other program open in the background.

I noticed that ntoskrnl.exe was part of all the BSOD?s.

I haven't done any done any memory tests yet.
Ive done some tests on the SSD, chkdsk and a SFC scan no errors reported

Ive had some problem getting all the Asus chipset drivers installed and are instead using the ones from windows/windows update.

Hope this is enuff information for now.

EDIT - I ran Memtest86 for about 10hrs and it passed with no errors.

//Andreas

A:New Built PC BSOD´s at seemingly random times (ntoskrnl.exe)

Quote: Originally Posted by thespeedmaster

Hey everyone, this is my first time here so i hope i did this correct.

I built this computer about a week ago and ive gotten 3 BSOD?s at seemingly random times

BSOD 1 and 3 happend when the system was under some load, (1) playing League of legends and (3) Playing Minecraft.

The 2 one happend while the system was "IDLEing" i wasn't doing anything intensive, but i had Firefox, Chrome, Skype and probably some other program open in the background.

I noticed that ntoskrnl.exe was part of all the BSOD?s.

I haven't done any done any memory tests yet.
Ive done some tests on the SSD, chkdsk and a SFC scan no errors reported

Ive had some problem getting all the Asus chipset drivers installed and are instead using the ones from windows/windows update.

Hope this is enuff information for now.

EDIT - I ran Memtest86 for about 10hrs and it passed with no errors.

//Andreas

Hello Andreas,

Seems like the crashes might be caused by AsIO.sys i.e. ASUS Probe. You need to uninstall them from Programs and Features. Infact uninstall all the Asus Utilities except the drivers. Also other issue with VirtuWDDM.sys i.e. Virtu MVP so I would recommend to reinstall it.

Updated your SSD Firmware lot of occasion an out dated firmware could cause BSOD.

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Aug 5 03:38:20.367 2012 (GMT+5)
System Uptime: 0 days 9:59:58.163
BugCheck 19, {20, fffffa80111d8e30, fffffa80111d9250, 4420045}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!FsRtlUninitializeOplock+309 )
BUGCHECK_STR: 0x19_20
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x19_20_nt!FsRtlUninitializeOplock+309
Bugcheck code 00000019
Arguments 0000000000000020 fffffa80111d8e30 fffffa80111d9250 0000000004420045
BiosVersion = 1205
BiosReleaseDate = 06/01/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 3400
CurrentSpeed: 3417
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Fri Aug 3 22:20:50.096 2012 (GMT+6)
System Uptime: 0 days 4:04:08.892
BugCheck 1E, {ffffffffc0000005, fffff80002e66954, ffffffffffffffff, 0}
*** WARNING: Unable to verify timestamp for AsIO.sys
*** ERROR: Module load completed but symbols could not be loaded for AsIO.sys
Probably caused by : AsIO.sys ( AsIO+1868 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1E
PROCESS_NAME: atkexComSvc.ex
FAILURE_BUCKET_ID: X64_0x1E_AsIO+1868
Bugcheck code 0000001E
Arguments ffffffffc0000005 fffff80002e66954 ffffffffffffffff 0000000000000000
BiosVersion = 1205
BiosReleaseDate = 06/01/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 3400
CurrentSpeed: 3417
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Aug 1 23:31:24.784 2012 (GMT+5)
System Uptime: 0 days 1:10:05.581
BugCheck 3B, {c0000005, fffff8800437b758, fffff88009a8c790, 0}
Probably caused by : VirtuWDDM.sys ( VirtuWDDM+4758 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: arma2oa.exe
FAILURE_BUCKET_ID: X64_0x3B_VirtuWDDM+4758
Bugcheck code 0000003B
Arguments 00000000c0000005 fffff8800437b758 fffff88009a8c790 0000000000000000
BiosVersion = 1205

http://www.sevenforums.com/bsod-help-support/244671-new-built-pc-bsod-s-seemingly-random-times-ntoskrnl-exe.html
Relevancy 86.86%

First of all, thanks for taking the time to help me out with this issue. It has been a long ongoing issue, that I have only recently begun to repair. Initially my system had an ASUS M4A89TD Pro mobo, 4GB OCZ Black Edition RAM, and a Sapphire Radeon HD 5770 GPU. I have since replaced the mobo with a Biostar TA970, the RAM has been replaced with 8GB Mushkin Enhanced Blackline DDR3 1600 RAM, and the GPU with an EVGA GTX 660. The BSODs do not appear to happen as often anymore, but it usually happens 3-6 times daily. Usually while gaming, when loading levels or something similar(not during gameplay), or when opening a webpage with a video, but not always.

I have attached the BSOD crash zip file, please let me know what other information or steps I need to take. Thanks again.

A:BSOD at random times(it seems) - ntoskrnl.exe commonly referenced

Update - After trying to update some drivers, the computer reboots, recommending to run Startup Repair. If I skip start up repair the PC BSODs after showing loading windows. I launched the Startup Repair and let it do the automatic fix. Rebooted, same deal. Launched Startup Repair again, went into advanced and opened command prompt and am running chkdsk /r /f (second time this week). Chkdsk is currently still running, but this makes me think I should probably replace my hard drive...

Thoughts?

http://www.sevenforums.com/bsod-help-support/339416-bsod-random-times-seems-ntoskrnl-exe-commonly-referenced.html
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A:BSOD at completely random times [ntoskrnl.exe (nt+0x75BC0)]

Information
Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

I look Forward to Helping you.

http://www.sevenforums.com/bsod-help-support/346271-bsod-completely-random-times-ntoskrnl-exe-nt-0x75bc0.html
Relevancy 86.86%

Most of the time I get a BSOD with ntoskrnle.exe

Updated video card drivers and motherboard drivers. Had an ATI graphics card, pulled it and removed drivers. Running only onboard Intel hd3000 to eliminate the graphics card.
Same thing.
Motherboard: Asus P8H67M Pro

Any ideas to nail this one down?

Last few minidumps attached.

A:BSOD: random times, daily, ntoskrnl.exe and sometimes dxgmms1.sys

Welcome

All of the minidump files blame usbhub.sys, do you have usb hub. The bugcheck code is FE, which usually point to USB device driver. One generic way to solve issue with usb BSODs is to go to device manager, under usb list, click properties and uninstall everything, then restart your computer

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80082fe060, fffff80000b9c3d8, fffffa80088016b0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : usbhub.sys

Followup: MachineOwner
Let us know if it helps

http://www.sevenforums.com/bsod-help-support/251428-bsod-random-times-daily-ntoskrnl-exe-sometimes-dxgmms1-sys.html
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Hey all ,

I have used the dm log collector program to collect all the log files , file dumps ect so you guys can have a look. I have recently installed a new gpu , but i have updated the drivers along with every other driver on my pc. I also installed a new psu but i was getting this random bsod problem before i installed them. Any help would be VERY much appreciated as this is really starting to get annoying.

Cheers

A:BSOD at Random times - No idea whats causing it

Anyone see any obvious problems?

http://www.sevenforums.com/bsod-help-support/357327-bsod-random-times-no-idea-whats-causing.html
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Hey there I've been trying to solve a BSOD problem I've been having for quite a while and decided to ask here for some help The BSODs as far as I can tell happen randomly I could be watching a YouTube video and I get a BSOD I could be talking to people on TeamSpeak refer seemingly times, BSOD random typical to ntoskrnl.exe at and I get a BSOD I could be playing League of Legends and I get a BSOD I've ran memory test over night getting passes in with no errors BSOD at seemingly random times, typical refer to ntoskrnl.exe I've reinstalled my BSOD at seemingly random times, typical refer to ntoskrnl.exe graphics driver follow this I've also ran Furmark following this tutorial for minutes without the temperature ever raising above C While trying to figure out why I have been receiving BSODs I noticed something odd about my memory usage If I total up my total memory usage using tasklist I get that about GB of RAM is being used but if I check physical memory in Task Manager it says of memory is being used and with GB of RAM installed is about GB I don't know if this extra GB could be a problem or even the cause of my BSODs or it isn't an issue at all but I thought it wouldn't hurt to mention this Attached is the DM Log Collector If you have any ideas or things that I should do please let me know I'm getting mildly frustrated with these BSODs and would really appreciate any amount of help

A:BSOD at seemingly random times, typical refer to ntoskrnl.exe

Hi hdt80.

A lot of different errors are showing up. A good proportion of that lot is pointing to the Mad Katz R.A.T.5. Mouse and the Keyboard.

Code:
fffff8800313f568 fffff88005fae514Unable to load image \SystemRoot\system32\DRIVERS\SaiK1705.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SaiK1705.sys
*** ERROR: Module load completed but symbols could not be loaded for SaiK1705.sys
SaiK1705+0x2514
I would suggest you to use any other Keyboard-mouse to see how it goes .... as least it stops the keyboard-mouse related issue (as reported in the logs) or not.

It may needed much more further actions.

http://www.sevenforums.com/bsod-help-support/348447-bsod-seemingly-random-times-typical-refer-ntoskrnl-exe.html
Relevancy 84.28%

Hi all, first post here.
Let me say i'm impressed with the organization level around here. You all are doing a great job here.
Now, to my problem: i'm having a seemingly random BSOD. It oftenly happens when i leave the notebook overnight downloading, but also happens when i'm using it.
Sometimes it also happens when i open the lid of the notebook after keeping it closed for a while.
I'm having more or less 3 or 4 BSOD per day.

Here are the files: http://dl.dropbox.com/u/19049485/Seven%20Forums.zip
(uploaded to my dropbox because my workplace's proxy blocks the upload file form of this forum, God knows why)

A:random BSOD, error 0x0000003B

Hello chatoalbert and thank you for your kind words.

BSOD Analyse

How long have you been running Windows 7 on this motherboard? I believe that your hardware barely can support running Windows 7. Your BIOS is from 2009 which could be problematic.

Here are some of my suggestions:
Search your hardware parts on the Windows 7 Compatibility Center, and ensure that Microsoft has approved the product to be 7 ready.(For an automatic check, you can use the Upgrade Advisor)

Code:
Vers?o/data do BIOS American Megatrends Inc. 1.01, 01/06/2009
Best Regards,
Frederik.

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Relevancy 84.28%

A:Random BSOD's, error 0x0000003b... I don't know what to do!

In order to further assist you, we need the actual dmp files. If you follow http://www.sevenforums.com/crashes-d...tructions.html, you can download an executable that will copy your dmp files into a folder in your documents folder. Then you can get the system report and put it in your documents folder and zip both files together (the instructions are very clear on how to do so in the above link). Thank you.

http://www.sevenforums.com/bsod-help-support/200489-random-bsods-error-0x0000003b-i-dont-know-what-do.html
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Hello, I started getting seemingly random blue screens about a week ago all with bug check code 0x0000003b. I haven't installed any new hardware and have been running stable for almost a year now. I've run sfc and memtest without any errors and chkdsk looked like it just did some rearranging of stuff.

I've also run all Windows updates and updated all my drivers but the problem is still there.
Any help would be great, thanks.

http://www.sevenforums.com/bsod-help-support/382510-random-bsod-error-0x0000003b.html
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I built a new pc a few days back. It got two different bsods memory_management, pfn_list_error. I thought it was kaspersky so i uninstalled it. But the problems didnt persist. And i found it to bsod every time i do something to the harddrive... like copy big files or chkdsk the D drive on windows. Although chkdsk ran well for system files on startup.

So i got frustrated and installed fresh windows 7 again. Worked good for a day, then i got a new bsod, the system_service_exception, while just browsing on IE9. I'm totally clueless. Any help would be much appreciated.

Also, i ran memtest86+ for a single pass with no errors.

Ray

A:BSOD at random, error 0x0000003b

Quote: Originally Posted by ice76cold

I built a new pc a few days back. It got two different bsods memory_management, pfn_list_error. I thought it was kaspersky so i uninstalled it. But the problems didnt persist. And i found it to bsod every time i do something to the harddrive... like copy big files or chkdsk the D drive on windows. Although chkdsk ran well for system files on startup.

So i got frustrated and installed fresh windows 7 again. Worked good for a day, then i got a new bsod, the system_service_exception, while just browsing on IE9. I'm totally clueless. Any help would be much appreciated.

Also, i ran memtest86+ for a single pass with no errors.

Ray

Hello Ray,

Seems like the dumps are very vague. Run Hardware Diagnostic (RAM and hard Drive) Hardware Diagnostic | Captain Debugger Memtest86+ has to be ran 8 passes i.e. over night.

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 7 04:50:38.898 2012 (GMT+5)
System Uptime: 0 days 0:06:02.194
BugCheck 3B, {c0000005, fffff80002d10165, fffff88006bb6c60, 0}
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000c0000005 fffff80002d10165 fffff88006bb6c60 0000000000000000
BiosVersion = BLH6710H.86A.0146.2011.1222.1415
BiosReleaseDate = 12/22/2011
SystemManufacturer =
SystemProductName =
MaxSpeed: 3300
CurrentSpeed: 3292
??????????????????????????????????????????????????????????????????????????????????????

http://www.sevenforums.com/bsod-help-support/244948-bsod-random-error-0x0000003b.html
Relevancy 84.28%

Hi guys! First of all, let me apologize for any mistakes i make, i'm from Brasil and my english is not the best. Here's the problem: since the day before yesterday i'm having some random BSOD 0x0000003B errors. That day, i've had 2 random BSOD with like 30 min~1 hour gap between both errors. I've done some research, and then restored the system. Yesterday i've used the computer and had no crashs, but today i've got one. I've no idea of what might be the cause of the problem, since the 3 messages i've got (on the blue screen) where differents. I've attached my minidump to this post, and will also include on the .zip file 2 pictures i've take of the blue screen error. One of the first message, and another from the third message. Don't know if this will help, but anyway

Thanks in advance for anyone who answer this post, and again, sorry for any grammar mistakes

A:Random BSOD error 0x0000003B

Welcome to SF Edoo0 .

A single bugcheck is not much to go on but you better start with updating to SP1.

First step is updating to Service Pack 1:
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows
Try it out in the new configuration and report back.

http://www.sevenforums.com/bsod-help-support/319950-random-bsod-error-0x0000003b.html
Relevancy 84.28%

Hoping someone can help diagnose a really frustrating random BSOD. I've run both the built in HP memory test and MemTest86+ ver 5.01 to check for bad ram and both tests did not detect any problems. The hard disk seems to be working ok. I haven't added any new hardware recently.

There doesn't seem to be any connection to what software is open as I've had different software packages open and it still happens. It doesn't seem to be tied to the time of day or how long the computer has been running as it has happened at the beginning, middle and end of the day. Sometimes I will go days and weeks between BSOD events, sometimes it will happen daily.

Any ideas? The zip file with dump files and diagnostics is attached.

A:Random BSOD, error 0x0000003b

Hello, smithmichaelcpa. I will try to help you with this. The last 4 or 5 dump files, this is what they blamed.

Code:
fffff8800edb2c88 fffff88003079e25*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
aswTdi+0x3e25
Which is Avast

Code:
fffff8800edb2650 fffff88001d59dfc*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
aswSnx+0xf1dfc
Also Avast

Code:
*** WARNING: Unable to verify timestamp for aswrdr2.sys
*** ERROR: Module load completed but symbols could not be loaded for aswrdr2.sys
aswrdr2+0x4179
Also Avast

Code:
*** WARNING: Unable to verify timestamp for MfeEpePc.sys
*** ERROR: Module load completed but symbols could not be loaded for MfeEpePc.sys
MfeEpePc+0x9c11
McAfee

Code:
fffff8800e134aa8 fffff880027c3da7Unable to load image \??\C:\windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
aswMonFlt+0x21da7
Another Avast driver

Code:
fffff8800e1347c0 fffff88002e06588Unable to load image \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_80128.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RapportCerberus64_80128.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportCerberus64_80128.sys

Appears to be part of McAfee.
RapportCerberus64_80128+0x6588

Code:
fffff880026fbe08 fffff880014614beUnable to load image \SystemRoot\system32\DRIVERS\hpdskflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
hpdskflt+0x24be

That is your HP Mobile Data Protection System Disk Filter

Code:
fffff880026fb8f8 fffff8800106689dUnable to load image \SystemRoot\system32\drivers\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
iaStor+0x2589d
Intel Rapid Storage Technology (IRST)

Code:
fffff880102d3e28 fffff8800518427fUnable to load image \SystemRoot\system32\DRIVERS\e1c62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
e1c62x64+0x2027f
Intel(R) 82579V Gigabit Network Connection driver

Code:
fffff880102d31f0 fffff88010000000Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0xbf5000

That is most of them that showed up. I think it is obvious that Avast has to go. Also why do you have Avast and Mcafee? You never run 2 real time anti virus programs. You can use this to help you get as much as possible. https://www.avast.com/uninstall-utility and thi one for McAfee, Download McAfee Consumer Product Removal Tool - MajorGeeks

Then replace them with Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows)

Update your Intel Driver from HP's web site for your computer. I will give you some info on updating your Graphics driver.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you ... Read more

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Relevancy 84.28%

I have been having random BSOD for the last week Haven't been anything too taxing on the system The BSOD has happened from just surfing to working on a Word document to being idle It started mainly as being a service system exception BSOD I got rid of Symantec Endpoint Protection as thinking that might have something to do with it and replaced with Microsoft Security Essentials and it still error BSOD, and Random 0x0000003b 24 happened I ran the Memory Diagnostic tool that comes with WIN and it said as it was running the passes Hardware issues detected but I don't know where to find the report It looked like it had passed Random BSOD, error 0x0000003b and 24 the Mem test though I have included the files from the BSOD tool I was unable to include the Perfmon report as Random BSOD, error 0x0000003b and 24 I kept getting the following error An error occured while attempting to generate the report The wait for the report generation tool to finish has timed out My system specs Windows Home Premium bit Intel E Ghz MB cache XFX Nforce i Sli Motherboard Corsair XMS PC - GB Ram x GB PNY NVDIA GeForce GT GB I hope you guys can tell me what is wrong with my system I have only been using WIN Home Premium bit for about weeks and it is very frustrating Also the last couple of BSOD happened when I was running the BSOD report tool Thanks Les

A:Random BSOD, error 0x0000003b and 24

See Memory Diagnostics Tool - Read Event Viewer Log for getting the memory diagnostics log. Also, run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial in case the Windows Memory Diagnostic tool missed anything. You may want to run Memtest86+ overnight as it takes a while to run (start about an hour before going to sleep and check just before going to sleep to make sure it has not stopped running due to bad RAM).

Code:

Mini Kernel Dump File: Only registers and stack trace are available

Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff80002a11000 PsLoadedModuleList = 0xfffff80002c56670
Debug session time: Tue Jan 10 16:23:24.110 2012 (UTC - 7:00)
System Uptime: 0 days 0:03:33.532
...............................................................
................................................................
..................................
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800139eb0f, fffff88006c47520, 0}

Probably caused by : msrpc.sys ( msrpc!NDR_UNMRSHL_POINTER_QUEUE_ELEMENT::Dispatch+ff )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800139eb0f, Address of the instruction which caused the bugcheck
Arg3: fffff88006c47520, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
msrpc!NDR_UNMRSHL_POINTER_QUEUE_ELEMENT::Dispatch+ff
fffff8800139eb0f 48895500 mov qword ptr [rbp],rdx

CONTEXT: fffff88006c47520 -- (.cxr 0xfffff88006c47520)
rax=fffffa80075c2850 rbx=fffff8a00ddb1740 rcx=0000000000000012
rdx=0000000000000000 rsi=fffff880016428b6 rdi=0000000000000000
rip=fffff8800139eb0f rsp=fffff88006c47f00 rbp=ffbffa80076004c8
r8=0000000000000000 r9=0000000000000001 r10=fffffa8007763870
r11=fffff8800137f000 r12=0000000000000000 r13=fffffa80074c70cc
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
msrpc!NDR_UNMRSHL_POINTER_QUEUE_ELEMENT::Dispatch+0xff:
fffff8800139eb0f 48895500 mov qword ptr [rbp],rdx ss:0018:ffbffa80076004c8=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

http://www.sevenforums.com/bsod-help-support/208342-random-bsod-error-0x0000003b-24-a.html
Relevancy 84.28%

*edit* did a lot of reading and followed steps from previous posts iwth same problem as I am having, I hope that it fixes the problem. Sorry for posting about a problem already solved. Mod can delete this.

A:Random BSOD - Error 0x0000003b

Welcome to SevenForums

Can you tell us which thread and steps you followed? We'll be happy to help if you still have problems.

http://www.sevenforums.com/bsod-help-support/262169-random-bsod-error-0x0000003b.html
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Hello,

From time to time I receive BSODs at random, and it can occur pretty much at any time. Analyzing it with WhoCrashed led to a networks driver so I updated my wireless network card drivers. However I still get BSODs afterwards that led to the same networks driver. I've provided the dumpfile using the DM Log Collector provided on this site.

A:Random BSOD, error 0x0000003b

Hello, technicolors and welcome to the forums. All of your dump files except 1 are the same. The one different was very similar with the same cause it appears.

Code:
BugCheck 3B, {c0000005, fffff88001727c1d, fffff88006ebb930, 0}
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
Followup: MachineOwner
fwpkclnt.sys is the Windows Firewall control and is listed as the cause, but it was blocked by mwac which is Malwarebytes Web Access Control. All of your dumps were caused by Malwarebytes according to the dumps. I would stop the real time protection and just use Malwarebytes as an on demand scanner. If that does not work, uninstall Malwarebytes.

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A:BSOD On Random Times with Random Bsod ntoskrnl.exe

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I have inherited a PC that was known good w/o any BSOD. I have been working to setup for gaming (new GPU, extra memory, wifi card). I have started experiencing BSOD. I have re-seated memory and checked it. I have removed cpu heatsink and reapplied thermal grease. I was thinking it was temp related but now not so sure. It may be the video card drivers but just a guess at this point. Sometime it will run for hours w/o crashing. It seems to be ok in Safe mode but haven't been putting load on CPU in that mode. I have uninstalled some programs. I have attempted restores w/o any luck. I have attached the logs/minidmp as well as a crash1.txt file that simply has the output of the post-crash bootup dialog that W7 provides.

Really appreciate any direction others may have here.

jack

A:BSOD Random w/ typical error 0x0000003b

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

http://www.sevenforums.com/bsod-help-support/370952-bsod-random-w-typical-error-0x0000003b.html
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Hello Computer geniuses! I have a problem with a new laptop that I purchased, now before telling me go to tech support....I have and surprisingly -sarcastic- they are useless!
Computer Specs:
MSI MS16F3 Gaming Notebook Spec[1]

The Problem (More In Detail):
So the laptop will run perfectly fine but sometimes at random times it will decide to crash. There are no signs or certain things I Do that cause the crash, it seems like it is random! (BSOD)

What I Have Tried:
I already have ran memtest 86+ with 7 passes and it found nothing. Already ran virus scans many times. I have also re-installed windows, updated drivers, ect. So pretty much I have no clue what to do now!
If you need more info, please comment and I will try comment as quickly as I robo...humanly can! (unless the laptop crashes again...) (also ran prime95 for 35 minutes without any crashes)

A:BSOD - Random Crashes, error 0x0000003b

Welcome

http://www.sevenforums.com/bsod-help-support/256685-bsod-random-crashes-error-0x0000003b.html
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I have been getting random crashes lately and wanted to know if you guys could help.

A:BSOD Random crash error 0x0000003b

Quote: Originally Posted by mcginnis

I have been getting random crashes lately and wanted to know if you guys could help.

Sorry tried Mega 3 different times and no joy.

Pleas upload it to us here.

http://www.sevenforums.com/bsod-help-support/200075-bsod-random-crash-error-0x0000003b.html
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Greetings,
I am new to the forum. Recently i have installed windows 7 ultimate sp1 and since then have been experiencing random BSOD ( cant give u a precise number but more than 10+ in 6 days time ). I would have uploaded the dmp files from every bsod i enountered so far but i only recently set windows to save dmp files. The error for every Bsod so far has been the same 0x0000003b except for the last one which is 0x00000024. The bsod seems to occur randomly while i am on my desktop ( never while i am in games) and sometimes durring start up. I tried to solve the problem my self but i dont know much about windows 7. I hope someone will be able to help me since i am very close to go back to xp

A:Random BSOD error 0x0000003b and 0x00000024

Welcome to SevenForums

Code:
fffff880084139d8 fffff880040f6c78Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0xdc78
AVG antivirus is contributing in these BSOD-s and is often a cause of BSOD-s itself. Suggest you to uninstall it and use Microsoft Security Essentials at least to test.AVG | Download tools and utilities
Microsoft Security Essentials - Microsoft Windows
Code:
Start Menu\Programs\Spybot - Search & Destroy Public:Start Menu\Programs\Spybot - Search & Destroy Public
Spybot S&D is not the best protection software. It can slow down & corrupt the system.

You may keep the free version of Malware bytes which is a great combination with MSE.How to uninstall | Spybot ?
Removing Spybot - Safer-Networking ForumsLook for an update on the BIOS version.

Code:
BIOS Version/Date Award Software International, Inc. F10, 31.8.2009
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:SFC /SCANNOW Command - System File CheckerRun Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Let us know how it went. Good luck

http://www.sevenforums.com/bsod-help-support/263841-random-bsod-error-0x0000003b-0x00000024.html
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Hi first time posting on the Seven Forums Glad to be here Anyway about a month or two ago I started getting random BSODs shortly after that my GPU started overheating I assumed those blue screens were due to my faulty GPU so I went and purchased a GTX They SEEMED to stop but recently I have been getting the blue screens again It has happened twice BSOD, 0x0000003B error Seemingly Random within the last week or so Once during a video game and another when I had multiple tabs open in my browser I followed the guide here to set Windows up to create a dmp file after a Seemingly Random BSOD, error 0x0000003B crash but my Minidump folder is still empty unfortunately I have no clue what the error could be I ran memtest for about hours a few days ago which was about passes would have ran it to but my I have to use Seemingly Random BSOD, error 0x0000003B my PC a lot unfortunately I'm thinking it might be an issue with Nvidia drivers mine are up to date or perhaps the remnants of a notorious program which I tried to thoroughly remove called motioninjoy it's a program that lets you emulate a PS controller as a controller I'd be super grateful to anyone that would take their time to help me I will provide any more information if needed I took a picture of my BSOD as well as uploading my diagnostics folder

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Hey guys so I've been getting some random BSOD errors every few days or so I usually leave my computer on when I am at work or sleep and either when I come home Random BSOD error ntoskrnl.exe (address driver ntoskrnl.exe+74ec0) or wake up my computer is off So I turn it on and it says that the computer didn't Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0) shut down properly when I start up I downloaded the BlueScreenView and noticed I've had some BSOD three times within days One Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0) was a PAGE FAULT IN NONPAGED AREA error which I believe was a RAM problem i bought new RAM and installed it plus OCed it to but I believe it was making my system unstable so I reset the speed to default and haven't gotten that error again but after that I've gotten two IRQL NOT LESS OR EQUAL errors related to ntoskrnl exe I did some research online and from what I read it could be a number of problems I'm just not sure where to start and could really use some guidance and advice I uploaded my dmp files for anyone who knows how to look at these Thank in advance

A:Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0)

Welcome to 7F. I'll take a look at your dumps and see if I can get you BSOD free.

One

NETGEAR NEUTRAL WIRELESS SOLUTION

Your Netgear Neutral Wireless Solution driver has been flagged. It is quite old a could probably do with updating. Check for updates here
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800034c88ac}

*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
Probably caused by : scmndisp.sys ( scmndisp+16d1 )

Followup: MachineOwner
---------

1: kd> lmvm scmndisp
start end module name
fffff8800188b000 fffff88001895000 scmndisp T (no symbols)
Image path: \SystemRoot\system32\DRIVERS\scmndisp.sys
Image name: scmndisp.sys
Timestamp: Fri May 27 11:30:22 2011 (4DDF7D3E)
CheckSum: 00009C0C
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Two

HARDWARE DIAGNOSTICS

A few of your dumps (0x50, 0x124) are pointing towards hardware errors. 0x124s are usually always hardware errors but rarely give us an indication of what the problem actually is. In this case we may have struck lucky as this particular one shows up ASUS AI Suite III. The utilities listed below are the ones I'm concerned about.Attachment 353971

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800752d028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: AISuite3.exe

CURRENT_IRQL: f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
We have seen motherboard packaged utilities cause 0x124s in the past and it could be the case here.
Uninstall ASUS AI Suite III and test the system for stability.
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note
Attachment 353972 Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

Three

NVIDIA GPU

You've also received a 0x116 which is a VIDEO_TDR_ERROR (Timeout Detection & Recovery) which means your GPU driver has crashed and has failed to recover in time. This could be down to the driver, the card itself or possibly the power to the card.
Code:

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I have been "plagued" with this BSOD error for a while.It has been happening at random times without any warning. I have tried almost everything trying to figure it out. It will be greatly appreciated if someone would be able to help me out.Dump information below

A:BSOD Random Intervals, error 0x0000003b Bug Check

There are no .dmp files to work with in your uploaded zip file.

to save the .dmp files to:
Dump File - Change Default Location

In this case you will NOT be wanting to change the default save location of the
.dmp files but assure they are being saved there.

After this , use the instructions again found here to post your zip file:
http://www.sevenforums.com/crashes-d...tructions.html

(Think this is right - I am supposed to be seeing files with a .dmp file extension to analyze right)

http://www.sevenforums.com/bsod-help-support/205873-bsod-random-intervals-error-0x0000003b-bug-check.html
Relevancy 82.56%

I have been experiencing an random intermittent BSOD. I once was able to track it to the adobeflash player and disabling it seemed to improve things. However, the web without adobe flash is not as useful. I was hoping someone could give me a better analysis of what is going wrong.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8000333041F
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Thank You!

A:Random BSOD occurring almost daily, error 0x0000003b

Hello Mayega,

From the one dump in the zip you attached it shows that Avast! antivirus is causing the BSOD for you.

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86

Mini Kernel Dump File: Only registers and stack trace are available

Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff8000301e000 PsLoadedModuleList = 0xfffff800032616d0
Debug session time: Wed Apr 2 16:37:05.332 2014 (UTC + 6:00)
System Uptime: 1 days 0:10:07.800
...............................................................
................................................................
..........................................
..................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000333041f, fffff8800ad95af0, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+1ea42 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000333041f, Address of the instruction which caused the bugcheck
Arg3: fffff8800ad95af0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!RtlCompareUnicodeString+b
fffff8000333041f 0fb711 movzx edx,word ptr [rcx]

rax=fffff88003b3a2c0 rbx=0000000000b6e4c0 rcx=0000000000ec0000
rdx=fffff88003b3a2c0 rsi=0000000000000000 rdi=0000000000000001
r8=0000000000000001 r9=0000000000000006 r10=0000000000000008
r14=000000000000008c r15=fffffa8004af68c0
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
nt!RtlCompareUnicodeString+0xb:
fffff8000333041f 0fb711 movzx edx,word ptr [rcx] ds:002b:0000000000ec0000=????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: ccSvcHst.exe

CURRENT_IRQL: 0

STACK_TEXT:

http://www.sevenforums.com/bsod-help-support/327210-random-bsod-occurring-almost-daily-error-0x0000003b.html
Relevancy 82.56%

Hi All Hopefully you guys can help as i've run 0x0000003B seemingly BSOD error at intervals random out of ideas on a small problem that just wont go away computer related of course My computer has always had an issue where occasionally it will BSOD without warning always quoting a hardware error Up till now i've lived with it but its finally got to the point where i want it sorted once and for all As its always done it i suspected it may be down to faulty hardware but ruled that out as it passes stress tests memory checks cpu tests with no problems I've tried the following BSOD at seemingly random intervals error 0x0000003B so far A nice shiney new graphics card for my birthday which i had hoped that by replacing the old one may magically fix the random BSOD no avail Exactly the same thing happens Next up was running the ram stick individually - still the same issue Removed my xonar card - seemed to work as it appeared more stable but then the same thing happened Just to give some more info something that may be totally unrelated but occassionaly when booting my system will lock up on the windows logo screen It will do the fancy spinning thing complete the logo then nothing When the sounds card was in i used to be able to tell if it had booted correctly as you could hear the sound card itself tick twice - if it only ticked once i'd know it was stuck So what else can i try Help me windows forums you're my only hope

A:BSOD at seemingly random intervals error 0x0000003B

Hi Maverick2002.

A stop 0x124 is a hardware failure, apparently.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Is the computer running hot? Let us see. Upload a snapshot Using Speccy.
File> Save snapshot.
Save it on desktop.
Zip it and upload it following following Screenshots and Files - Upload and Post in Seven Forums .
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Let us know the results. And, are you having any trouble with any audio device there?
__________________________________________________________________
BSOD ANALYSIS:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8008d7a028, be200000, 5110a}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Probably caused by : Unknown_Image

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008d7a028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffff880009fba58 fffff80003602a3b : 0000000000000124 0000000000000000 fffffa8008d7a028 00000000be200000 : 0xfffff8000307fb80
fffff880009fba60 0000000000000124 : 0000000000000000 fffffa8008d7a028 00000000be200000 000000000005110a : 0xfffff80003602a3b
fffff880009fba68 0000000000000000 : fffffa8008d7a028 00000000be200000 000000000005110a fffffa8008bc9930 : 0x124
STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: CORRUPT_MODULELIST

Followup: MachineOwner
---------

http://www.sevenforums.com/bsod-help-support/303815-bsod-seemingly-random-intervals-error-0x0000003b.html
Relevancy 82.56%

Windows 7 Pro x64 - Full Retail
Brand new system & brand new install of OS

Asrock Extreme6 Z77 Motherboard
GSkill - Ram - 16gb total (4 sticks of 4gb)
OCZ 850w PSU
i7-3770k CPU
Nvideo GTX570 GPU
SSD OS boot drive
1TB Hard Drive

I have been recieving various BSOD over the past few days. The original BSOD error 0x000000d1 which I was getting never showed up in the minidump file. Recently I have been getting the 0x0000003B BSOD which I have attached in the minidump.

Any help or direction would be appriciated.

Thanks!

A:BSOD Error 0x000000d1 & 0x0000003B -Crashes Random

These crashes were probably caused by memory corruption/exception (Cx05) {possibly a driver.}
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.

Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver Verifier

Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation"IRP Logging and Force Pending I/O Requests. and click "Next"
NOTE: You can use Low Resource Simulation if you'd like.
From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

If you are using win 8 add these
- Concurrency Stress Test
- DDI compliance checking

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Thanks to JCGriff2 & Usasma.

Sysnative Forums

Driver Reference Table (DRT)

Using Driver Verifier to identify issues with Windows drivers for advanced users

Driver Verifier

Using Driver Verifier (Windows Drivers)

http://www.sevenforums.com/bsod-help-support/232101-bsod-error-0x000000d1-0x0000003b-crashes-random.html
Relevancy 82.56%

Hi First of all sorry for my english i'm not a native speaker we have machines Lenovo e with random BSOD Some of them crash while beeing idle some of them just signing into windows some of them only when network is attached Also we have more Lenovo products like lenovo e with the same configuration same programs and same domain and they are not crashing We 0x0000003B BSOD error in machines, e73 random 5 Lenovo are making tests reinstalling Windows bit SP and in some of them have noticed that until we don't connect them to the internet they doesn't splash the Blue screen Also we're thinking about the possibility that Nod version is the responsable of this problem last tests are making that the computer without the nod antivirus seems stable We have tested reinstalling old and new drivers for the ethernet from official support page of BSOD random in 5 machines, Lenovo e73 error 0x0000003B lenovo Problem remains Running hotfix doesn't fix the problem solution from here Blue Screen Error x b Solved - gt - Windows Lenovo has some memtest programs accessing via F while it is booting running the problems it says there is a problem with the Hard Drive and when we run the check and repair option it says that there are no problems with the disk also running chkdsk f or r Doesn't work also Solutions like removing the rams and putting them again were worthless for us Running the machines from a Live Usb with Ubuntu and works perfect I have attached two zip files with the results of the DM Log Collector I think tests are ok We have tried many options and none of them worked for us Windows -bit BSOD Stop error x E B and Multiple BSOD running idle https communities intel com thread art amp tstart BSOD stop code b unclear cause - Drivers - Windows https social technet microsoft com rum windows es Here are the zip files and a picture of the exact error I think I have copied right but just in case STOP x B x C xFFFFF B C e xFFFFF A D x SF debugFiles rar HELPSOS - zip Thank you for your time and your posts on this website They helped us a lot to troubleshoot and discard some options

A:BSOD random in 5 machines, Lenovo e73 error 0x0000003B

I don't have time to look at all the files, but ESET Nod32 is flagged as an issue. The only suggestion I can give you is to replace it on all machines with MSE (as a test) and see if the systems stay stable.

Code:
ffff88006a91dd0 fffff88006a92c78
fffff88006a91dd8 fffff80003017000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff88006a91de0 fffff88006a920f0
fffff88006a91de8 fffff8800456d198Unable to load image \SystemRoot\system32\DRIVERS\ehdrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ehdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for ehdrv.sys
ehdrv+0x1e198
fffff88006a91df0 fffffa8000002134
fffff88006a91df8 fffff88006a920f0
fffff88006a91e00 fffff88006a93ae0
fffff88006a91e08 fffff80003017000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff88006a91e10 fffff800031df31c nt!TraceLoggingMetadataEnd+0x9302
fffff88006a91e18 fffff88006a92370
fffff88006a91e20 0000000000000000
fffff88006a91e28 fffff8000329ea68 nt!BBTBuffer <PERF> (nt+0x287a68)
fffff88006a91e30 fffff88006a94000
fffff88006a91e38 fffff88006a8b000
fffff88006a91e40 0000000000000000
fffff88006a91e48 0000000000000006
fffff88006a91e50 fffff8000308ab53 nt!KiSystemServiceCopyEnd+0x13
fffff88006a91e58 fffff80003017000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff88006a91e60 fffff8000329ea68 nt!BBTBuffer <PERF> (nt+0x287a68)
fffff88006a91e68 fffff88006a93ae0
fffff88006a91e70 0000001400000001
fffff88006a91e78 fffff88006a91ea0
fffff88006a91e80 fffff8000308a740 nt!KiSystemServiceHandler
fffff88006a91e88 fffff800031df31c nt!TraceLoggingMetadataEnd+0x9302
fffff88006a91e90 fffff88006a92370
fffff88006a91e98 fffffa8000000000
fffff88006a91ea0 0000000000000034
fffff88006a91ea8 fffffa8006564091Unable to load image C:\Program Files\ESET\ESET NOD32 Antivirus\em018_64.dat, Win32 error 0n2
*** WARNING: Unable to verify timestamp for em018_64.dat
*** ERROR: Module load completed but symbols could not be loaded for em018_64.dat
em018_64+0xe091
fffff88006a91eb0 0000000000000000

http://www.sevenforums.com/bsod-help-support/387628-bsod-random-5-machines-lenovo-e73-error-0x0000003b.html
Relevancy 82.56%

i have been getting random bluescreens all with error code 3B. ther has been no pattern. I have also uploaded here the SF diagnostic tool results. can someone help?

A:BSOD Error Code 0x0000003B Random Timing

Welcome

If you are overclocking any hardware, STOP. Reset any changed values back to default.

Most of your Bug Checks are 3B, its usual causes are: System service, Device driver, graphics driver,
memory STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION

One of your Bug Check is 50, its usual causes: Defective hardware (particularly memory - but not just RAM),
Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

None of the dumps tell us the probable cause.

Suggestions:

Code:
* Uninstall Avast! antivirus for now and keep MSE. Run a full scan if possible after its updated.
Microsoft Security Essentials - Free Antivirus for Windows

* To make sure your hard drive is good run:
Disk Check

* Run the system file checker to repair any damaged files within windows:
SFC /SCANNOW Command - System File Checker

* Hard drive test both short and long with:
SeaTools for Windows

* Test the RAM with memtest86+ for 8 passes on each stick on each slot. Preferably overnight:
RAM - Test with Memtest86+

One of your dump shows rockusb.sys causing BSoD.
Rockusb.sys driver | What is Rockusb.sys file?

Check for an update on its driver. If there's none, suggest you uninstall it.

Let us know the results.

http://www.sevenforums.com/bsod-help-support/254377-bsod-error-code-0x0000003b-random-timing.html
Relevancy 81.7%

Hi there In the last - weeks I've been having a number of help 0x0000003b badly & Random ntoskrnl.exe need - - BSODs problems with my PC It BSODs on random occasions It first started at about once a week and got progressively worse - it was BSODing twice a day and windows was having a really hard time booting The BSODs seem quite random but maybe tend to happen a little more often just after exiting games or running a video About a Random BSODs - badly need help - 0x0000003b & ntoskrnl.exe week ago I got a new mobo SSD and reinstalled windows Everything was fine for a week and then it happened again Same error Its happened a second time only a few days later so it is becoming more frequent again It Random BSODs - badly need help - 0x0000003b & ntoskrnl.exe is starting to drive me insane What I've tried general notes - Reinstalled windows using new SSD replaced motherboard - Ran memory over passes with errors - Ran checkdisk on disk windows was installed on - no problems found - No overheating relatively standard - Rolled back AMD Drivers - Ran a short windows memory test - fine - Ran OCCT CPU burn in for hour - ran fine - note Windows was reinstalled to the new SSD HOWEVER the two attached HDs have the same files still in place CPU idles at about - at load GPU idles about - at load Specs OS - Windows Ultimate -bit Original - Windows Professional -bit Version - Full Retail Age - Varies - years on CPU PSU and case year on Ram and video card A few weeks on rest Win install age - Previous OS - years current less than weeks Desktop Gigabyte H M-S PV Intel Core i K Sandy Bridge GHz MB W LGA x gb Kingston gb Samsung SSD Western Digital Caviar Black TB MB Cache SATA TB Samsung SAPPHIRE HD XT GB GDDR PCI-E HDMI Seasonic S II Bronze W Plus Power Supply Lian-Li LanCool Dragonlord PC-K B Note Zip includes perfmon result within folder named quot perfmon html quot All your help is much appreciated

A:Random BSODs - badly need help - 0x0000003b & ntoskrnl.exe

Hi,

The attached DMP file is of the SYSTEM_SERVICE_EXCEPTION (3b)bug check.

This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

BugCheck 3B, {c0000005, fffff96000116483, fffff8800ce5e030, 0}

Code:

0: kd> ln fffff96000116483
(fffff960001163e0) win32k!HmgLockEx+0xa3 | (fffff9600011652c) win32k!RGNOBJ::vSet
^^ The exception occurred in HmgLockEx.

--------------

1. Update to Service Pack 1 ASAP: Learn how to install Windows 7 Service Pack 1 (SP1)

2. AppleCharger.sys is listed and loaded in your modules list which is GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge

Very problematic software, please remove ASAP.

3. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

4. Be 100% sure the firmware for your SSD is up to date.

Regards,

Patrick

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Hello Yesterday I encountered four completely random BSODs Two while I was just browsing about the internet One literally right after bootup And another one while I was playing SimCity and watching a stream The one while playing SimCity popped up saying 'Hardware Malfunction' a a seperate-ish BSOD window before the new one happened My specs CPU i - k stock clock GPU MSI GeForce GTX reference card RAM GB Kingston HyperX Beast mhz Motherboard Asus P Z -V LX SSD Kingston SSDNow v GB Storage x TB HDDs which I cannot remember the brand of A bit more info My RAM is supposed to run mhz but I have to set it to that in the BIOS manually or it'll detect and set it to mhz It seems after changing the RAM clock to the mhz that's when I encounter most BSODs error BSOD, Random 0x0000003b 0x0000001e & 0x00000109 0x000000fc & & This is what I think may be the issue but I can't understand minidumps for the life of me so I thought I'd ask for some help to see if I'm correct and to see if you guys perhaps have any ideas Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b of what to do I've uploaded the dump files to SkyDrive https Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b skydrive live com redir resi LnfC Ib WOdphY On a side note I have some different issues which has nothing to do with BSODs really but sometimes Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b all my USB devices will disconnect I'm pretty sure this is a driver issue with Razer's drivers as I'm using a Deathadder Blackwidow Ultimate and the Megalodon headset from them Although it may be my external mix A Samson GO clip mic thingy because it seems to happen if I've had that plugged out and I plug it in If any of you have any idea how to fix this I'd be grateful Thanks a lot Patrick

A:Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b

Hello and welcome Darkenager mate have almost the same board I set mine in increments (RAM) to so go to say 1600 and then try 1866 it is still a decent speed all the same. Then increase until it baulks again. Mine is set manually after I tried the XMP and the RAM would default back to the 1333 the highest this board is supposed to go is 2133 by my manual.

I am away from home at the moment and on my 8 machine so I cannot tell you exactly see this for some info Ivy Bridge Overclocking Guide ? Asus Motherboards

http://www.sevenforums.com/bsod-help-support/311897-random-bsod-error-0x000000fc-0x0000001e-0x00000109-0x0000003b.html
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I've attached the zip file of dumps from BSOD.

This is on my sisters computers which I can only access remotely.

Specs as follows:
Rosewill R363-M Case with PSU
Biostar A75MG FM1 Mobo
AMD A6-3500 Llano CPU
Partiot Gamer 2 Series 8GB (2x4GB)
OCZ Vertex Pus R2 60GB SSD
LG DVD BUrner
Windows 7 x64 with SP1 installed

Any help is appreciated.

A:BSOD - Random Usage - multiple error codes - 0x0000003b

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+

Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes. *Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot. *If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot. *If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

Information
Errors are sometimes found after 8 passes.

Tip
Do this test overnight, before going to bed.

http://www.sevenforums.com/bsod-help-support/269927-bsod-random-usage-multiple-error-codes-0x0000003b.html
Relevancy 81.7%

Hey guys! I have been having an issue with my desktop ever since I moved 3 months ago. I recently did a fresh install of Windows 7 and I am still getting the same blue screen problem. So, it's obviously something hardware related, which I should have thought of earlier, but I can't quite figure out what it is. The message says:

System_Service_Exception

0x0000003b

I have looked online and everything either points to the firewire card or the graphics card. I found a hotfix that claimed it would fix the firewire driver and it just said "update not applicable."

It's been difficult for me to troubleshoot this problem because it does it randomly. In fact, I re-installed windows 4 days ago, and it has only happened to me twice since then, but it's still the same message as before the re-installation.

Any help would be greatly appreciated! Thanks in advanced!

-Kevin

A:Random BSOD even after a fresh re-install of Windows, Error 0x0000003b

Blue Screen of Death (BSOD) Posting Instructions

http://www.sevenforums.com/bsod-help-support/325926-random-bsod-even-after-fresh-re-install-windows-error-0x0000003b.html
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Sometimes it happens when I close a program (It's happened after closing Chrome before), sometimes when alt-tabbing (Out of Payday 2). Sometimes it's when the computer is freshly booted, sometimes it's when it's been up for days. No persistent pattern.

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I'm new to this whole crash analyzing thing so I'm sorry if a messed something up.

I included the .zip in the attachments.

Let me know if you need anything else.

Thanks for the help!

A:Random BSOD, 3 crashes, error 0x000000d1, 0x0000000a, and 0x0000003b

Welcome to Seven Forums.

Kaspersky is often a cause of BSOD's. Please uninstall it for the time being and keep MSE. You can install i back if it was not the cause of your BSODs. Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free

Note
Do not start the trial version of MalwareBytes

You may also take a look at: Good & Free System Security Combination
------------------------
Reduce the start-up items, Antivirus software is basically whats required. Remove Startup Programs in Windows 7
Clean Startup in Windows 7
------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible: Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Piriform - Speccy
CPUID - HWMonitor
------------------------
Test your Hard Drive(s) by running: Hard Drive Diagnostic Procedure
------------------------
Test and Diagnose RAM Issues with Memtest86+: RAM - Test with Memtest86+

Tip
Pay close attention to Part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Drivers:
Please update all the drivers below.
Code:
nusb3hub.sys Fri Jun 10 14:00:35 2011
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions) Driver Reference Table - nusb3hub.sys

Code:
nusb3xhc.sys Fri Jun 10 14:00:38 2011
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions) Driver Reference Table - nusb3xhc.sys

Code:
PxHlpa64.sys Tue Dec 11 05:49:01 2007
Sonic CD/DVD driver (used by many different CD/DVD programs) Driver Reference Table - PxHlpa64.sys

Code:
adfs.SYS Fri Jun 27 02:52:37 2008
Adobe File System Driver Driver Reference Table - adfs.SYSIf no updates are available, then uninstall them with Revo.

Information
and install Revo Uninstaller.Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Hope this helps,
koolkat77
BSOD BUGCHECK SUMMARY

Code:
Debug session time: Tue Sep 10 03:29:07.424 2013 (UTC + 6:00)
System Uptime: 0 days 1:00:27.283
BugCheck D1, {fffff8800eefcbc4, 2, 8, fffff8800eefcbc4}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+75b80 )
BUGCHECK_STR: 0xD1
??????????????????????????????????????????????????????????????????????????????????????
Debug session time: Sat Aug 31 07:29:48.348 2013 (UTC + 6:00)
System Uptime: 0 days 3:58:53.581
BugCheck A, {fffff88004a7afff, 2, 0, fffff80003083e94}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+78e94 )
BUGCHECK_STR: 0xA

http://www.sevenforums.com/bsod-help-support/304327-random-bsod-3-crashes-error-0x000000d1-0x0000000a-0x0000003b.html
Relevancy 81.27%

Hello everyone Since yesterday I've started to get BSOD screens frequently I tried any tool I could find but it wouldn't do anything various ntoskrnl.exe BSOD messages error causing After further searches I've found using a dmp reading tool that my blue screens were caused by ntoskrnl exe Here are the dump files in text Code Dump File - - dmp Crash Time PM Bug Check String PAGE FAULT IN NONPAGED AREA Bug Check Code x Parameter fffff a Parameter Parameter fffff ecb a Parameter Caused By Driver ntoskrnl exe Caused By Address ntoskrnl exe File Description NT Kernel amp System Product Name Microsoft Windows Operating System Company Microsoft Corporation File Version win ldr - Processor x Computer Name Full Path C Windows Minidump - - dmp Processors Count Major Version Minor Version Dump File Size Dump File - - dmp Crash Time PM Bug Check String IRQL NOT LESS OR EQUAL Bug Check Code x a Parameter Parameter Parameter Parameter fffff ea Caused By Driver ntoskrnl exe Caused By Address ntoskrnl exe File Description NT Kernel amp ntoskrnl.exe causing various BSOD error messages System Product Name Microsoft Windows Operating System Company Microsoft Corporation File Version win ldr - Processor x Computer Name Full Path C Windows Minidump - - dmp Processors Count Major Version Minor Version Dump File Size Dump File - - dmp Crash Time PM Bug Check String IRQL NOT LESS OR EQUAL Bug Check Code x a Parameter Parameter Parameter Parameter fffff eaa Caused By Driver ntoskrnl exe Caused By Address ntoskrnl exe File Description NT Kernel amp System Product Name Microsoft Windows Operating System Company Microsoft Corporation File Version win ldr - Processor x Computer Name Full Path C Windows Minidump - - dmp Processors Count Major Version Minor Version Dump File Size Dump File - - dmp Crash Time AM Bug Check String KMODE EXCEPTION NOT HANDLED Bug Check Code x e Parameter ffffffff c Parameter fffff e cd Parameter Parameter ffffffff ffffffff Caused By Driver atikmdag sys Caused By Address atikmdag sys cc File Description Product Name Company File Version Processor x Computer Name Full Path C Windows Minidump - - dmp Processors Count Major Version Minor Version Dump File Size These are only of them the other ones were from yesterday and disappeared As you can see the BSOD error messages are different Anyway I tried Googling but I can't find anyone with a similar problem to mine Thank you for helping me Edit I forgot to add the BSOD appears randomly Somtimes on the Windows logo booting screen sometimes after a few minutes or hours Even sometimes there's no BSOD screen at all it just completely freezes and I have to shut down my computer

A:ntoskrnl.exe causing various BSOD error messages

http://www.sevenforums.com/crashes-d...tructions.html

http://www.sevenforums.com/bsod-help-support/136376-ntoskrnl-exe-causing-various-bsod-error-messages.html
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Is Windows 7...
-x64 Professional Edition
-Custom Build
-Re-installed Windows 3 months ago

Built in September of 2010.

Getting the BSOD almost everyday now and have no idea how to fix it.

Thanks for any and all help!!!

A:BSOD 2-3 times a day, error: Unexpected Kernel Mode Trap-ntoskrnl.exe

Problem Devices:
Code:
Microsoft ISATAP Adapter ROOT\*ISATAP\0000 This device cannot start.
Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.

Security Software:
Code:
avastsvc.exe c:\program files\avast software\avast\avastsvc.exe 1596 8 200 1380 3/20/2012 8:43 AM 7.0.1426.0 43.72 KB (44,768 bytes) 3/19/2012 1:40 PM
avastui.exe c:\program files\avast software\avast\avastui.exe 3884 8 200 1380 3/20/2012 8:44 AM 7.0.1426.0 4.05 MB (4,241,512 bytes) 3/19/2012 1:40 PM

Code:

Mini Kernel Dump File: Only registers and stack trace are available

Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff8000300f000 PsLoadedModuleList = 0xfffff80003253650
Debug session time: Tue Mar 20 09:41:57.001 2012 (UTC - 6:00)
System Uptime: 0 days 0:13:07.388
...............................................................
................................................................
.............................................
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 6f8, fffff80003089414}

Probably caused by : memory_corruption

Followup: memory_corruption
---------

10: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
traps are. Here is a *portion* of those codes:
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000006f8
Arg4: fffff80003089414

Debugging Details:
------------------
BUGCHECK_STR: 0x7f_8

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: CODE_CORRUPTION

PROCESS_NAME: plugin-contain

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff8000308b2e9 to fffff8000308bd40

STACK_TEXT:
fffff880034c6ee8 fffff8000308b2e9 : 000000000000007f 0000000000000008 0000000080050033 00000000000006f8 : nt!KeBugCheckEx
fffff880034c6ef0 fffff800030897b2 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiBugCheckDispatch+0x69
fffff880034c7030 fffff80003089414 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiDoubleFaultAbort+0xb2
fffff8800b173f80 00000000000000... Read more

http://www.sevenforums.com/bsod-help-support/220293-bsod-2-3-times-day-error-unexpected-kernel-mode-trap-ntoskrnl-exe.html
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Hi last week I've built new rig with Win Pro x i K MSI Z Gaming Corsair Vengeance x GB tested with Memtest for hrs Gigabyte R X with last stable drivers Catalyst PSU Corsair VS Sound Xonar DGX x HDD x DVDRW All windows Update It gives me BSOD regulary once a day usually when in-game with following error SYSTEM SERVICE EXCEPTION dxgmms sys Minidump shows ntoskrnl.exe/hal.dll BSOD (0x0000003b) problem somewhere between dxgmms sys hal dll ntoskrnl exe I tried to look up some suggestions on internet but can't identify the problem I'd kindly ask you to help me to identify the cause to SW or HW I'm really unsure what's causing this Temps are fine and checked regulary where CPU is around C and GPU around C in high demanding scenes I really can't figure out what's causing this Thank you in advance for your help and time spent Edit In meanwhile I've found this How To Fix Dxgmms sys BSOD ntoskrnl.exe/hal.dll (0x0000003b) Blue Screen Errors BSOD

A:BSOD ntoskrnl.exe/hal.dll (0x0000003b)

Absolutely no help? No reply? :/

http://www.eightforums.com/bsod-crashes-debugging/67142-bsod-ntoskrnl-exe-hal-dll-0x0000003b.html
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Hello everyone I've been placed with this problem for a very VERY long time I can't ever seem to fix this problem I always have the ntoskrnl exe hall dll with ntoskrnl exe being more prominent I've been posting uncountable threads on the Microsoft Forums but I could never fix the problem It mostly happens when I play games and I am convinced it is my graphics card's fault I will list what I have done BSOD ntoskrnl.exe/hal.ll (0x0000003b) -Driver Verifier Crashed with dxgmms sys -Chkdsk f r -Sfc scannow -Memtest -Uninstalled every antivirus I had and made me use Windows Defender -Lowered graphics I can never seem to solve this problem and I think it might be the hardware Edit I deleted aosdriver sys and will see if the problem continues All the DMP files of it crashing https onedrive live com redir resi nt file c rar https onedrive live com redir resi nt file c rar https onedrive live com redir resi nt file c rar https onedrive live com redir resi nt file c rar https onedrive live com redir resi nt file c rar Please reply ASAP I really am getting annoyed by this Thanks in advance -blahblah Edit I used the SFTool to put it in so don't use the websites link

A:BSOD ntoskrnl.exe/hal.ll (0x0000003b)

Hi BlahBlah & Welcome to the forums ^_^,

Below has been provided an analysis of your dump files for informative purposes :-

Code:
**************************Wed Jun 25 06:24:44.793 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )

BugCheck 3B, {c0000005, fffff800e1d1ec02, ffffd000acfe4730, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)

BUGCHECK_STR: 0x3B

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: BLR.exe

FAILURE_BUCKET_ID: 0x3B_nt!KxWaitForLockOwnerShip

BIOS Version 1903

BIOS Release Date 07/11/2013

Manufacturer To be filled by O.E.M.

Product Name To be filled by O.E.M.

??????????????????????????????????????????????????????????????????????????????????????
**************************Wed Jun 25 06:13:26.642 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys

Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShipWithIrql+14 )

BugCheck 1000007E, {ffffffffc0000005, fffff802e1adcc1c, ffffd0017f37ed98, ffffd0017f37e5a0}

PROCESS_NAME: System

BUGCHECK_STR: AV

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

FAILURE_BUCKET_ID: AV_nt!KxWaitForLockOwnerShipWithIrql

BIOS Version 1903

BIOS Release Date 07/11/2013

Manufacturer To be filled by O.E.M.

Product Name To be filled by O.E.M.

??????????????????????????????????????????????????????????????????????????????????????
**************************Wed Jun 25 06:11:22.367 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )

BugCheck 3B, {c0000005, fffff802ca8b2c02, ffffd00023306d90, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)

BUGCHECK_STR: 0x3B

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: MsMpEng.exe

FAILURE_BUCKET_ID: 0x3B_nt!KxWaitForLockOwnerShip

BIOS Version 1903

BIOS Release Date 07/11/2013

Manufacturer To be filled by O.E.M.

Product Name To be filled by O.E.M.

??????????????????????????????????????????????????????????????????????????????????????
**************************Tue Jun 24 08:14:45.438 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt!WheaReportHwError+63 )

BugCheck A, {ffffe000f1f9a4a8, f, 0, fffff8010d9c765b}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)

BUGCHECK_STR: AV

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

FAILURE_BUCKET_ID: AV_nt!WheaReportHwError

??????????????????????????????????????????????????????????????????????????????????????
**************************Mon Jun 23 03:41:01.094 2014 (UTC + 5:30)**************************
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+1a28e )

BugCheck D1, {fffff80032ccbe7e, 2, 8, fffff80032ccbe7e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

BUGCHECK_STR: AV

DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME: watch_dogs.exe

FAILURE_BUCKET_ID: AV_VRF_CODE_AV_PAGED_IP_dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer

BIOS Version 1903

BIOS Release Date 07/11/2013

Manufacturer To be filled by O.E.M.

Product Name To be filled by O.E.M.

??????????????????????????????????????????????????????????????????????????????????????

Below is a list of 3rd party drivers which are installed over your system :-

Code:
**************************Wed Jun 25 06:24:44.793 2014 (UTC + 5:30)**************************
SASKUTIL64.SYS Wed Jul 13 02:30:01 2011 (4E1CB5D1)
SASDIFSV64.SYS Fri Jul 22 04:33:00 2011 (4E28B024)
PxHlpa64.sys Mon Oct 17 19:59:34 2011 (4E9C3BCE)

http://www.eightforums.com/bsod-crashes-debugging/48954-bsod-ntoskrnl-exe-hal-ll-0x0000003b.html
Relevancy 78.26%

I get a BSOD every few minutes after I login, restarting the machine. Here's the log from Bluescreen Viewer:

====================­====================­==========
Dump File : 052413-53757-01.dmp
Crash Time : 5/24/2013 11:29:23 AM
Bug Check String : SYSTEM_SERVICE_EXCEP­TION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000c0000005
Parameter 2 : fffffa8003d00232
Parameter 3 : fffff880089b6df0
Parameter 4 : 0000000000000000
Caused By Driver : ntoskrnl.exe
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-153­2)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\­052413-53757-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 277,248
====================­====================­==========

Any ideas? Many thanks.

A:BSOD: 0x0000003b, NTOSKRNL.exe

Hi

Welcome to the "Bleeping Computer forum"

Please post the full spec of you machine if it is an assembled one. If you have a laptop or branded PC, post the make and full model number.

In order to find the real culprit which caused Windows kernel to crash, we need to analyze the crash dump files. Follow my instructions.

1 ) Open "C:\Windows\Minidump" folder and look for any files with .dmp extension. If you can see the dump files, zip the folder and upload it to any free file hosting site like "mediafire" - http://www.mediafire.com/#myfiles . Post the download link to it in next reply.

Run the tool and select only the following tick boxes.

- List last 10 event viewer errors
- List installed programs
- List devices
- List minidumps
- List users, partition and memory size

Now click "Go" and post the result in next reply.  If you can remember the last hardware or software change mention the details also.

http://www.bleepingcomputer.com/forums/t/495701/bsod-0x0000003b-ntoskrnlexe/
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I have a problem where I keep having the BSOD with the x F error code saying that the file quot ntoskrnl exe quot is the cause I haven't been able to find any solutions which seem to work I tried to update my drivers but that didn't work My problem seems to be at random times sometimes when I try to open a game or when I'm not doing anything And since 'm not that great at solving computer problems I dont have any idea what to do If anyone can help me to solve this problem I would be happy to hear from you My information Windows is - x - original installed OS - an OEM - What is the age of system hardware I bought my laptop in the summer so i think it is approximately - months - What is the age of OS installation have you re-installed the OS I did not change 0X0000009F, BSOD times random at "ntoskrnl.exe" this so about - months

A:BSOD 0X0000009F, "ntoskrnl.exe" at random times

Avast can be a contributing cause of BSOD'S .

Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST.

http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

http://www.sevenforums.com/bsod-help-support/217115-bsod-0x0000009f-ntoskrnl-exe-random-times.html
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Hey everyone Im new here on this forum I've been having this extremely frustrating problem ever since i swapped out my Motherboard for a new one I reformatted my computer multiple times yet my computer seems to BSOD randomly What happenes is that everything becomes unresponsive cant alt tab cant ctrl alt del etc etc everything freezes randomly then boom BSOD its happened twice with no apparent pattern And then BSOD error times, 0x8000000000000002 Random Random during when it restarts it tries booting but then it goes into the Random BSOD during Random times, error 0x8000000000000002 boot selection screen and my SSD is nowhere to be found I have to power off then power on again for it to boot up and log in - System - Provider Name Random BSOD during Random times, error 0x8000000000000002 Microsoft-Windows-Kernel-Power Guid C B A- - C -AC E- C D B EventID Version Level Task Opcode Keywords x - TimeCreated SystemTime - - T Z EventRecordID Correlation - Execution ProcessID ThreadID Channel System Computer Jason-PC - Security UserID S- - - EventData BugcheckCode BugcheckParameter x BugcheckParameter x BugcheckParameter x BugcheckParameter x SleepInProgress false PowerButtonTimestamp I've attached my BSOD info along with my Heath report if anyone could help please let me know Windows Home Premium x System hardware age from years to a few months OS age just recently reformatted

A:Random BSOD during Random times, error 0x8000000000000002

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* Reboot if changes have been made.

http://www.sevenforums.com/bsod-help-support/216571-random-bsod-during-random-times-error-0x8000000000000002.html
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Hello after searching through many forums and Windows help sites i still can't 0x0000001E Random random BSOD's error often times at help myself to find why i am getting these bluescreens I even installed Windows Random BSOD's at random times often error 0x0000001E completely new but after installing the Realtek GBE network driver manually cause Windows didn't find it the 'fun' began again I Random BSOD's at random times often error 0x0000001E removed all Realtek drivers again and installed the latest i could find on the Realtek site and it seemed to run smoothly Then i downloaded all the other drivers like the AMD Graphics and Soundblaster Z driver and installed them The BSOD's came come completely random Today i've been able to play three Dota matches without any problems then minutes later again I also have to say this system ran like this for half a year without almost any problems or BSOD's It somehow became slow and i tried stuff broke it and now it seems still broken although i formatted the drive and reinstalled Windows I've tried to debug the minidumps myself but it says something different evertime I'll add the dmp files at the end although there has not always been one created after a BSOD I've tried reinstalling all the drivers and no help I've put all stuff from AMD ATI into the exception of Avira Antivirus because i've read there might be interferences I ran MEMTEST for like hours - no errors I have ran disk scans - nothing The BSOD is different every time The time i get it is completely random The only common i could recognize is that STOP x E x x x x seems to happen every fifth time or so I also recognized that after a BSOD the sound is completely disabled until i restart then everything is fine except that the windows start up sound is stopping playback after some miliseconds The system specifications should be all in my profile All Windows Updates have been installed and all drivers should be up to date Please help me im getting frustrated got a BSOD while writing this like if it doesn't want to get help Thanks in advance

A:Random BSOD's at random times often error 0x0000001E

Code:
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x1E
PROCESS_NAME: avguard.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
That is your Avira Anti virus

Code:
*** WARNING: Unable to verify timestamp for avnetflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avnetflt.sys
avnetflt+0x7000
fffff880069f29d8 fffff880069f2c88
fffff880069f29e0 fffff880069f2c00
fffff880069f29e8 fffffa80120aa388
fffff880069f29f0 fffffa801209ba10
fffff880069f29f8 0000000000000001
fffff880069f2a00 fffffa80120aa350
fffff880069f2a08 fffff88002636511 avnetflt+0x4511
Avira again. Uninstall Avira with the Avira Removal Tool Avira AntiVir Removal Tool - Download

Code:
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiKernelCalloutExceptionHandler+e
fffff80002a7d5be 90 nop
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 6.1.7601.18409
MODULE_NAME: hardware
FAILURE_BUCKET_ID: X64_IP_MISALIGNED

Code:
lmvm atikmdag
start end module name
fffff88011088000 fffff88011f98000 atikmdag T (no symbols)
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Apr 17 21:13:16 2014 (53508A3C)
CheckSum: 00EAEEE6
ImageSize: 00F10000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your Graphics card. Please download the latest WHQL or and earlier WHQL driver if you have the latest. Then uninstall your current drivers, after that follow this tutorial Drivers - Clean Left over Files after Uninstalling and select ATI Display Drivers only. Then install the new driver you just downloaded, but this time select custom install, only install the things you actually use and need. The only think you actually need is the Display Driver, you do not need CCC. Try that and see if it is any better.

http://www.sevenforums.com/bsod-help-support/343340-random-bsods-random-times-often-error-0x0000001e.html
Relevancy 77.4%

Got my very first BSOD on a brand new system that is just a few months old! doh! Would appreciate any and all help to make it the last. Thank you!

Using BlueScreenView from NirSoft shows:

Dump File
102411-20841-01.dmp

Crash Time
24/10/2011 8:47:48 PM

Bug Check String
SYSTEM_SERVICE_EXCEPTION

Bug Check Code
0x0000003b

Parameter 1
00000000c0000005

Parameter 2
fffff80001fbf1f9

Parameter 3
fffff88009bc6aa0

Parameter 4
0000000000000000

Caused By Driver
ntoskrnl.exe

ntoskrnl.exe+7cc40

File Description
NT Kernel & System

Product Name
Microsoft? Windows? Operating System

Company
Microsoft Corporation

File Version
6.1.7601.17640 (win7sp1_gdr.110622-1506)

Processor
x64

ntoskrnl.exe+7cc40

Computer Name
Full Path
C:\Windows\Minidump\102411-20841-01.dmp

Processors Count
4

Major Version
15

Minor Version
7601

Dump File Size
274,752

A:BSOD: SYSTEM_SERVICE_EXCEPTION ntoskrnl.exe 0x0000003b

Hi.
http://www.sevenforums.com/crashes-d...tructions.html

http://www.sevenforums.com/bsod-help-support/193676-bsod-system_service_exception-ntoskrnl-exe-0x0000003b.html
Relevancy 77.4%

hi
I've been having BSOD for months now, at random times, most often when watching videos or listening music. When computer freezes, there's a strange buzzing noise coming from my speakers.

I have allredy updated audio and graphic card drivers and tested ram and hard drive...

A:BSOD 0x0000003B win32k.sys, ntoskrnl.exe

Hi hovnik.

Those BSODs are caused by avast.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff96000112aa7, fffff880093ef0b0, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+2d026 )

Followup: MachineOwner
---------
Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus (you may keep FLux there if you want).
Apply > OK
Accept then restart.
Let us know the results.

http://www.sevenforums.com/bsod-help-support/306518-bsod-0x0000003b-win32k-sys-ntoskrnl-exe.html
Relevancy 77.4%

Dear Support Win32k.sys, ntoskrnl.exe BSOD 0x0000003b, I have been taking random BSOD last months In many occasions it starts while being in-game for a while or while browsing in Modzilla at at the same time I have been trying to solve this issue for some time BSOD 0x0000003b, Win32k.sys, ntoskrnl.exe now I updated nearly everything re-installed Windows bit times already memory checks all fine These problems started after Windows XP was replaced by Windows Home Premium Bit on this console With Windows XP BSOD 0x0000003b, Win32k.sys, ntoskrnl.exe I had never any problems In the first months of this year I had no BSOD at all It all started halfway March In the same month NVIDIA released GeForce Driver I have still no clue if this Driver was and still is causing it After a fresh Windows install the PC will run alright for some weeks maybe a month At one moment I will get BSOD every - days Soon it will change to once a day Then it will be like - random each day I have tried nearly everything BSOD x b Win k sys ntorkrnl exe are causing the crashes Windows Support however offers a dozen of different HOTFIXES for this issue I do not know which one to take or if any would work I have added the File ENIGMA-wo - - zip as requested Cheers FunsBuns

A:BSOD 0x0000003b, Win32k.sys, ntoskrnl.exe

Code:
fffff880086fa258 fffff88003e7e5bfUnable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
aswSnx+0x305bf
Driver Reference Table

WinDBG blames Avast. Uninstall it completely, and replace with MSE.

Love from,
Support

http://www.sevenforums.com/bsod-help-support/333675-bsod-0x0000003b-win32k-sys-ntoskrnl-exe.html
Relevancy 76.54%

Hi folks,

I'm a bit stumped on this error and was hoping some fine gents would have the time to look at this dump and see what might be causing my blue screens. It started in the last two weeks while I was playing SWTOR or HoN. There was no rhyme or reason when it happened, seems pretty random other than it happens while gaming. It's only happened about 5 times, but that seems consistent enough to make me worry.

Unfortunately I don't know what else has changed on my system other than installing Asus AI Suite and EVGA Precision for monitoring / fan control.

Please see the relevant dump files attached (Both seem different which is a bit odd... ).

I would appreciate any help.

Thank you, J

A:BSOD ntoskrnl.exe+75bc0 (0x0000003b) - While gaming

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for btwdpan.sys
*** ERROR: Module load completed but symbols could not be loaded for btwdpan.sys
fffff88007f68000 fffff88007f84000 btwdpan T (no symbols)
Image path: \SystemRoot\system32\DRIVERS\btwdpan.sys
Image name: btwdpan.sys
Timestamp: Tue May 17 00:28:06 2011 (4DD13B7E)
CheckSum: 000196E2
ImageSize: 0001C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Issue seems to emanate from an old Broadcom blue tooth LAN driver. See if you can install an updated driver from here:

http://www.sevenforums.com/bsod-help-support/356627-bsod-ntoskrnl-exe-75bc0-0x0000003b-while-gaming.html
Relevancy 76.54%
Relevancy 76.54%

I am getting this on a daily occurence basis. This only happens once upon cold booting per day usually

And also caused by dxgkrnl.sys, error MEMORY_MANAGEMENT

This looks like a video related issue to me ?

What should I do ?

I am using a Gigabyte ATI Radeon 5870 and pretty sure drivers are updated, but can try again
- I used to overclock by machine but have loaded back to optimized defaults
- Loaded a fresh install of Windows 10 on my SSD

As per BSOD posting instructions , logs zip as attached and screenshot of Bluescreen viewer too

A:How do I fix this BSOD? 0x0000001a /0x0000003b caused by ntoskrnl.exe

http://www.sevenforums.com/bsod-help-support/397523-how-do-i-fix-bsod-0x0000001a-0x0000003b-caused-ntoskrnl-exe.html
Relevancy 76.54%

Been getting BSOD for the past 2 months or so.

I attached the zip file.

System Spec
- Windows 7 Ultimate x64
- Age of system: approx. 3 months
- Age of OS installation: approx. 3 months

A:BSOD, tcpip.sys, ntoskrnl.exe, 0x000000D1, 0x0000003B

Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

Quote: Originally Posted by H2SO4

These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.

The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Click Control Panel
Click Uninstall a program
For NVIDIA:Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
If any remain of the above, uninstall one at a time
If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed

For AMD:Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):Click Start Menu
Right Click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Do the following for each adapter (in case you have multiple display cards)Right click the adapter
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

Click Control Panel
Click Hardware and Sound
Click Device Manager (the last link under Devices and Printers)

http://www.sevenforums.com/bsod-help-support/231894-bsod-tcpip-sys-ntoskrnl-exe-0x000000d1-0x0000003b.html
Relevancy 76.54%

I have been having a rash of BSOD over a period of many months I began having BSODs ntoskrnl Ntoskrnl 0x0000003b, hal.dll, nvlddmkm BSOD rashes: during alt-tabbing while gaming and on wake-up BSOD rashes: Ntoskrnl 0x0000003b, hal.dll, nvlddmkm from sleep It seemed to not BSOD rashes: Ntoskrnl 0x0000003b, hal.dll, nvlddmkm happen if I disconnected my nd monitor So I figured my vid card was starting to go So I swapped cards Problem went away for awhile then nvlddmkm bsod on sleep-wakeups so that pointed to the swapped vid card drivers Reinstalled those and I was good for days Had some BSOD related to my webcam drivers which I have had problems with in the past so I reloaded those as usual and I was fine lvrs bsod Then a BSOD Relating to an Motion Enjoy ps controller driver on sleep-wakeup uninstalled then I was good for or days Have had one hal dll w ntoskrnl bsod during normal use using browser And now just recently nvldd w ntoskrnl bsod again on wake-up which is pointing back to vid drivers These bsods don't happen every day or wake-up sometimes they can go or days with no problem You can check the dump files but the codes are mostly x b e and d Ran memtest for hrs with no errors

A:BSOD rashes: Ntoskrnl 0x0000003b, hal.dll, nvlddmkm

Had the 3b bsod involving nvlddmkm.sys again after 4 days since the last 3b (which was caused by win32k.sys). These still happen on wake-up from sleep. Any ideas yet? I may run driver verifier today.

http://www.sevenforums.com/bsod-help-support/355544-bsod-rashes-ntoskrnl-0x0000003b-hal-dll-nvlddmkm.html
Relevancy 76.54%

last i remember that happend after i press alt+f4 while playing PES 2015
with bluescreenview. it suggested that ntoskrnl.exe win32k.sys are caused this

here my spec :
Laptop Asus A43SA
Intel Core i3 2330m
Radeon 6730m 2GB >>driver = amd-catalyst-omega-14.12-with-dotnet45-win7-64bit
HDD 640 gb
win 7 Home Premium 64 bit
Antivir = Avast

A:BSOD after press alt+f4 0x0000003b ntoskrnl.exe win32k.sys

Remove Avast and replace with MSE.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.

Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Install Service Pack One: Learn how to install Windows 7 Service Pack 1 (SP1)

http://www.sevenforums.com/bsod-help-support/356327-bsod-after-press-alt-f4-0x0000003b-ntoskrnl-exe-win32k-sys.html
Relevancy 76.54%

Hello

Had this problem for awhile now reinstalled windows for a 3rd time in 3 days.

Things ive tried so far:
Removed & Reseated gfx card
Reinstalled windows 7
Reinstalled the drivers from my motherboards website

So far i recieve this BSOD randomly usually when im playing the game TERA (Not playing any other games currently) also havent had bsod when browsing the internet i haven't had a BSOD.
I have received a Freeze though once, screen totally froze, had to restart my PC.

I have 4 mini dumps lost a few when reinstalling windows.
Really lost now not sure what to do.

Thank you for any help

A:BSOD - SYSTEM_SERVICE_EXCEPTION - ntoskrnl.exe+75c00 - 0x0000003b

Hi,
All four of your crash dumps point towards Nividia Video Drivers:

Code:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80001e8c079, fffff8800892de10, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

WARNING: Unable to verify timestamp for nvlddmkm.sys
ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Dated: Fri Mar 15 01:37:00 2013

install this stable Nvidia driver for testing purposes:

2. Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
3. If it says the the free version of Driver Fusion cannot remove all the elements, stop there and follow Drivers - Clean Left over Files after Uninstalling
4. Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Also stress test the Graphics Card using Furmark:
Video Card - Stress Test with Furmark

Is the computer hot? Report back the heat of the computer after a couple of hours of normal usage.
Upload a screenshot of the summery tab of Speccy.

Run SFC to check the integrity of all Windows 7 system files:
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt
(Note: there is a space between SFC and /scannow)
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Tip
Run these tests overnight

Cheers
Dave

http://www.sevenforums.com/bsod-help-support/286334-bsod-system_service_exception-ntoskrnl-exe-75c00-0x0000003b.html
Relevancy 76.54%

Windows 7 64 Bit Professional
Asus m4a78t-e
Phenom ii x4 955
Western Digital 500GB HD
8 Gig Kingston DDR3 RAM

I'm having the same BSOD errors even after doing the following:

1. I Replaced the Hard drive, and did fresh reinstall of Windows on it.
2. I Replaced the RAM
3. I Replaced VideoCard to Radeon 6870..Still had issues so went back to old one and still having these issues.

Attached is the BSOD memdump files via Dump and Sys file collection app

I am left to think my motherboard or CPU is at fault since I've used the process of elimination on the rest of the hardware..Any advice would be greatly appreciated

You are using the old version of the asus tune up utility.
You can either try replacing the utility. OR since I actually have an asus board myself I can just give you an updated version of the driver file for you to drop into c:\windows\system32
Which should at least be enough to stop the crashing.
Personally I suggest removing the util and pasting in the newer driver version afterwards just to be safe.

Needless to say the version you have there doesn't even work right with xp, let alone win 7.

Relevancy 76.54%

I have had a problem booting up my laptop with a Blue Screen of Death error "0x0000003b" caused by "ntoskrnl.exe"

Attached is the DMP file and my system info. I apologise if I have done anything wrong, I am a noobie here.

- Quanny.

A:BSOD booting up Laptop, 0x0000003b, ntoskrnl.exe

Hello Quanny and welcome to Sevenforums.

* When did you start experiencing these crashes?
* What diagnoses have you done so far?
* Is your computer still available for RMA?

BSOD Analyse

Code:
**************************Mon Aug 27 17:34:57.076 2012 (UTC + 2:00)**************************
BugCheck 3B, {c0000005, fffff8000354623c, fffff880058f8d70, 0}
Probably caused by : ntkrnlmp.exe ( nt!PsCheckThreadCpuQuota+8c )
??????????????????????????????????????????????????????????????????????????????????????
**************************Sun Aug 12 16:24:34.614 2012 (UTC + 2:00)**************************
BugCheck A, {ff, 2, 1, fffff800034fccf2}
Probably caused by : tcpip.sys ( tcpip!InitializeEndpointContextFromParentContext+18 )
??????????????????????????????????????????????????????????????????????????????????????
**************************Thu Jun 23 13:25:49.195 2011 (UTC + 2:00)**************************
BugCheck 3B, {c0000005, fffff800032c64b4, fffff88008210d60, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExAcquireResourceExclusiveLite+54 )
??????????????????????????????????????????????????????????????????????????????????????
We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.

Tip
If you're having a custom customization layer on your Aero, it's likely to get restored to default.
Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

SFC /SCANNOW Command - System File Checker

Best Regards,
Frederik.

http://www.sevenforums.com/bsod-help-support/249394-bsod-booting-up-laptop-0x0000003b-ntoskrnl-exe.html
Relevancy 76.54%

Hi. I've been getting the error mostly when I shut down.

Attached along is the SF file. I've done 3 memtest86+ tests, one with 5 passes, second with 8 passes & third with 12 passes. So the memory is good.

Also, I have a brand new WD HD. The same problem was taking place when I was using the old HD. I made a windows backup and used the image after installing the new HD. I'm pretty sure the HD is fine too. To me it looks like a system/software issue.

Also the Windows Resource Protection in the SFC system scan found corrupt files 'but was unable to fix some of them'. I have a screenshot included. Don't know where to go next.

Not sure what's causing the error. It would be great if anybody can identify the issue and also explain how it was found.

Thanks.

A:BSOD 0x0000003b ntoskrnl.exe+75b80 mostly on Shutdown

To fix files with SFC it often means needing to go into SFC through the recovery environment on the Windows CD as instructed here.

Anyways, I checked the crashdumps and they all point to some btprot.sys driver being responsible. From the Driver Reference DB I use it lists it here as part of some iAnywhere bluetooth USB driver, so it sounds as if it's for some USB bluetooth dongle. The date for the driver is quite old at 2008 (pre-Windows 7), and the reference DB lists the driver and product as being EOL at 2010. I'm not sure what product this driver belongs too, but it needs to be removed and replaced with a more recent one that is Windows 7 compatible.

http://www.sevenforums.com/bsod-help-support/305396-bsod-0x0000003b-ntoskrnl-exe-75b80-mostly-shutdown.html
Relevancy 76.54%

A:BSOD on Wake: ntoskrnl.exe SYSTEM_SERVICE_EXCEPTION 0x0000003b

Hi,

Code:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, 5399fc, fffff880090c2df0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
Followup: MachineOwner
---------
5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

Please either update or uninstall Total Recorder as all your logs show this as causing issues:

Code:

Driver: TotRec8.sys
Refers to: Total Recorder WDM audio filter driver
Website: Sound recording tools: Total Recorder - captures any audio from the Internet, records audio from CD, microphone, line-in, converts any sound formats to WAVE and MP3

You also have this driver present which is known for BSOD:

Code:

Driver: xusb21.sys
Refers to: XBox USB wireless controller
BSOD issues in Win7 with 2009 driver (found in mid-2012)
Dated: Thu Aug 13 23:10:17 2009

If after removal / updating you still experience further crashes, then post up a new log.

cheers

Dave

http://www.sevenforums.com/bsod-help-support/297486-bsod-wake-ntoskrnl-exe-system_service_exception-0x0000003b.html
Relevancy 75.68%

Hello all

Constant BSOD while playing FIFA and any other games... Already opened the PC cleaned contacts, cleaned inside tower, all drivers updated via Device Doctor and Driver Booster, and set up all voltages for hardwares manually because MoBo were doing it wrong, but now problem persists with:
BC STRING:SYSTEM_SERVICE_EXCEPTION
BC CODE: 0x0000003b
CAUSED BY DRIVER: ntoskrnl.exe

Would appreciate any help given.

Thanks.

http://www.sevenforums.com/bsod-help-support/387258-bsod-playing-fifa-16-0x0000003b-ntoskrnl-exe-735c0.html
Relevancy 75.68%

Hello,

Since two weeks, I had been fighting to find any solution to my problem but in vain. So i decided to ask here for some help. I swap RAM, HDD, GPU , PSU but in vain. I think that my CPU may be failing.
I attached 2 minidump to this thread since I just re-install win again.

A:Random BSOD ntoskrnl + hal.dll error

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

http://www.sevenforums.com/bsod-help-support/316349-random-bsod-ntoskrnl-hal-dll-error.html
Relevancy 75.68%

Hey, so I recently started to get these BSOD randomly now. Not sure what it could be and tried everything I know, plus some things I researched.

x64
Full Retail - What is the age of system (hardware)? Oldest part would be the HD from 2009, and motherboard 2010
- What is the age of OS installation Fresh Install
I have this happen on old ram, and brand new ram as well. I think the cause is a faulty motherboard.
Reason why is I have two slots that died out on me, so I sent out a request for an RMA,

Thanks,
EDIT here is what bluescren view says
0000000000000003
fffff80002e566f0
fffff80002e566f0
5958504b00240005
tcpip.sys
tcpip.sys+147430

A:BSOD random Error ntoskrnl.exe

Quote: Originally Posted by Tai2323

Hey, so I recently started to get these BSOD randomly now. Not sure what it could be and tried everything I know, plus some things I researched.

x64
Full Retail - What is the age of system (hardware)? Oldest part would be the HD from 2009, and motherboard 2010
- What is the age of OS installation Fresh Install
I have this happen on old ram, and brand new ram as well. I think the cause is a faulty motherboard.
Reason why is I have two slots that died out on me, so I sent out a request for an RMA,

Thanks,
EDIT here is what bluescren view says
0000000000000003
fffff80002e566f0
fffff80002e566f0
5958504b00240005
tcpip.sys
tcpip.sys+147430

These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.

Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Driver Verifier - Enable and Disable
Using Driver Verifier to identify issues with Windows drivers for advanced users

http://www.sevenforums.com/bsod-help-support/201076-bsod-random-error-ntoskrnl-exe.html
Relevancy 75.68%

Over the past few days I've been getting BSoDs, and I would just go back to what I was doing, but I've had 3 bluescreens within the past couple hours, and I'm not sure as to what can be causing it. Help would be greatly appreciated.

Attachment 316488

A:Getting a BSoD error at random times

(The attachment is the .dmp file created)

http://www.sevenforums.com/bsod-help-support/330486-getting-bsod-error-random-times.html
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Hi guys I've lately been getting very frequent blue screens They've been occurring for a while but until the last few days they've been rare Now they are happening every few hours randomly and can be triggered 0x0000003b, info BSOD ntoskrnl.exe, 0x1000007e, attached Frequent after I spend minutes in Photoshop Looking at the minidumps in BlueScreenView I can see ntoskrnl exe in every entry and most crashes are either error x b or x e PC Frequent BSOD 0x0000003b, 0x1000007e, ntoskrnl.exe, info attached is months old the Windows install is months old I had to reinstall windows due to an issue with my SSD which caused my PC not to boot It was due to a known issue with Vertex drives which could be part of the problem I will be running Memtest overnight to test for errors System Specs Windows Ultimate x full retail Intel Core i K Asus P Z -V Pro G SKILL Ripjaws GB DDR - Nvidia Geforce GTX GB Asus Xonar DG Soundcard OCZ Vertex II SSD WD Caviar Green TB HDD Corsair Professional HX W PSU Any help is much appreciated Thanks

A:Frequent BSOD 0x0000003b, 0x1000007e, ntoskrnl.exe, info attached

SSD's have been problematic recently. We've seen numerous BSOD's due to them. Here's the info that I have so far:

Quote:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum

If you are overclocking, please stop while we're troubleshooting.

Only running the memory dumps from 2012 (9 of them).

perfmon reports a problem with your nVidia program. Please do the following:
- download a fresh copy of the latest Win7 x64 drivers from the nVidia site here: Graphics Driver - GeForce 285.62 Driver - GeForce
- uninstall the nVidia stuff from your system
- monitor for further BSOD's

Many device drivers aren't installed on your system. Please visit the Asus support site for your mobo ( ASUSTeK Computer Inc. - Motherboards- ASUS P8Z68-V PRO ), enter your OS info (Windows 7 64bit) and download/install ALL drivers/programs for your system.

Quote:
SM Bus Controller PCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_05\3&11583659&0&FB The drivers for this device are not installed.

Universal Serial Bus (USB) Controller PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&108ABD8A&0&00E4 The drivers for this device are not installed.

Universal Serial Bus (USB) Controller PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&DDEC341&0&00E1 The drivers for this device are not installed.

PCI Simple Communications Controller PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04\3&11583659&0&B0 The drivers for this device are not installed.

Not Available USB\VID_0CF3&PID_3000\6&DF2EE03&0&7 The drivers for this device are not installed.
This is most likely an Atheros AR3011 Bluetooth device

Ethernet Controller PCI\VEN_8086&DEV_1503&SUBSYS_849C1043&REV_05\3&11583659&0&C8 The drivers for this device are not installed.

You do not have SP1 installed, please do this also:

Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read t... Read more

http://www.sevenforums.com/bsod-help-support/208679-frequent-bsod-0x0000003b-0x1000007e-ntoskrnl-exe-info-attached.html
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window7 x64 pro that I've installed about a year ago.
4gb ram
the hardware is 2.5 years old full retail

hey guys.

the BSOD has started after installing system mechanic.
uninstalled it and it didn't help.

is it a hardware malfunction?

A:Random BSOD ntoskrnl.exe error 0x00000001

Quote: Originally Posted by Supershmup

window7 x64 pro that I've installed about a year ago.
4gb ram
the hardware is 2.5 years old full retail

hey guys.

the BSOD has started after installing system mechanic.
uninstalled it and it didn't help.

is it a hardware malfunction?

Virtually all 47 of these are identical. There is very little practical information in them as to its cause. The specific error code is:

The APC_INDEX_MISMATCH bug check has a value of 0x00000001. This indicates that there has been a mismatch in the APC state index.

We can certainly find what the cause is eventually but I wonder since these only started after you installed system mechanic wouldnt it be easier to restore a backup, or do a clean reinstall?

Here are a few of the current problems
Old drivers

Code:
ElRawDsk.sys 7/26/2008 12:59:09 PM fffff88003dd6000 fffff88003de0000 0x0000a000 0x488b65ed
btwl2cap.sys 4/3/2009 7:28:45 PM fffff88008d29000 fffff88008d35000 0x0000c000 0x49d6a9bd
How To Find Drivers:

Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
The remnants of a previous AVG installation that needs to be removed.

Sptd.sys

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM
(MagicDisc)

in its place

Using MagicISO to create ISO image files

Only after all of these have been corrected can we attempt to find the many underlying problems.

http://www.sevenforums.com/bsod-help-support/198113-random-bsod-ntoskrnl-exe-error-0x00000001.html
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Greetings, I was hoping someone would help me with my BSOD ntoskrnl.exe issue as I've experiencing them randomly throughout the day but not quite enough to the point it would cripple my PC. I had this issue a year ago that was fixed by simply running Memtest86+ through a few passes on all RAM modules and I found out that 2 out of 3 of my sticks had errors all over them. I smartened up a bit when I replaced them several months back by running them through the same test and fortunately none of them had any errors.

I tried digging through the other similar ntoskrnl.exe threads but to no avail, also tried running each stick in 4-7 passes and none of them displayed any errors.

Any help and insight would be greatly appreciated

A:Random BSOD, Error ntoskrnl.exe+cca4a

Hello and welcome thunderkiss first up the memtest mate should be run at least 8 passes unless errors come up straight away but if you are satisfied with what you have done try these for starters the files I am not real sure so do these first

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< DO NOT runon a SSD

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.sevenforums.com/bsod-help-support/315116-random-bsod-error-ntoskrnl-exe-cca4a.html
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ASH-21_05_2016__33016_37.zip

Hello, I've been receiving BSODs and my system keeps freezing randomly, especially when being physically moved from its original position to a fresh position. I've tried conducting general hardware tests, but everything seems to be working just fine, atleast superficially. The manufacturer's hardware tests and chkdsk didn't reveal any issues.
The system details are as follows
Dell Inspiron 15 3521
3rd Generation Intel Core i5-3 337U processor (3M Cache, up to 2.7 GHz)
500GB 5400 RPM Hard Drive

I've attached the required zip file as well.

Any help/advice regarding what I should do to fix this would be greatly appreciated.

Thank you!

http://www.eightforums.com/bsod-crashes-debugging/75069-random-bsod-error-0x0000009c-hal-dll-ntoskrnl-exe.html
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I'm getting this BSOD random every 10-20 hours max,always the same one.
Minidump is attached.

Always the same IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe

I tried a complete memtest and all is OK
i tried a complete windows 7 64bit reinstall with formatting and still the same BSOD

My configuration :

Intel I7 860
12 gb ram crucial 1600mhz
main hd : crucial m4 ssd 128 gb
secondary hd : WD green 2 tb
gpu : XFX ATI 5850 1 gb ram
motherboard : Asus P7P55D LE Intel P55 Socket 1156 DDR3 1600 2xPci Express Integrated:Lan-Audio RETAIL
monitor : dell U2410

no overclock

I had this configuration from 1 year now and BSOD started to appear like 1 month ago

I have to say that my crucial m4 ssd is with first firmware...should i update it and retest?

A:BSOD random ntoskrnl.exe error i'm clueless :(

Yes, update your SSD to the latest firmware. There have been known problems with the Crucial M4 without the latest firmware. See http://www.sevenforums.com/crashes-d...ld-boot-3.html

You will also want to update the following driver:
Code:
ASACPI fffff88005698000 fffff880056a0000 Sun Mar 27 20:30:36 2005 (42476c4c) 00003c77 ASACPI.sys
There is not an update through your Motherboard support site, but you can update it for a different motherboard since it is just an ASUS utility and not an actual device driver.Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:Going to the Asus motherboard support site
When you reach the website:
Scroll down the page and click Utilities
Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
After installation is complete, verify that it installed correctly.Click Start Menu
Click My Computer
Go to C:\WIndows\System32\drivers\
Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)
Thanks to JMH and zigzag3143 for the above information.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Mini Kernel Dump File: Only registers and stack trace are available

Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff80002a13000 PsLoadedModuleList = 0xfffff800`02c57650
Debug session time: Wed Apr 4 00:04:27.678 2012 (UTC - 6:00)
System Uptime: 1 days 8:35:53.693
...............................................................
................................................................
.........................
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80002a96052}

Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a96052, address which referenced memory

Debugging Details:
------------------
0000000000000000

CURRENT_IRQL: 2

FAULTING_IP:

http://www.sevenforums.com/bsod-help-support/222765-bsod-random-ntoskrnl-exe-error-im-clueless.html
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Hello Around Christmas time I purchased a brand new Acer Aspire laptop Since the very first day I bought it I began to experience BSOD errors while casually doing things such as browsing photos on Facebook or just plain using my laptop Recently though these crashes haver been occurring more and more often and I do not know how to prevent them from happening It's at the point where it will do it many times a day up to six times an hour It's crashes, error BSOD ntoskrnl.exe random very frustrating and I have the BSOD random crashes, ntoskrnl.exe error feeling that it may be having an effect on parts of my computer causing it to slow down etc From what I've read in the dump reports all of the BSOD errors seem to be related BSOD random crashes, ntoskrnl.exe error to the ntoskrnl exe file When it crashes the screen goes into almost rectangular tears from the left side of the screen to the other I am not the greatest with computers but I do know my basic way around them Here are some of my system specs System Hardware Age Six months Age of OS Installation Six months It came pre-installed I don't have a Windows installation disk System Manufacturer Acer Aspire Laptop OS Windows Home Premium -bit Graphics Card AMD Radeon HD G Display Generic PnP Monitor quot HD LED LCD Resolution x Hard Drive GB HDD Mouse Razer Naga Internet Speed Average mbps - mbps Other Info AMD Quad Core Processor AB- M GB DDR Memory Installed DDR PC - DDR PC - DDR non-ECC Also I am currently using Norton Internet Security for virus protection I've attached a system health report and my dump files into a zip folder

A:BSOD random crashes, ntoskrnl.exe error

Hello Vmoppy. Welcome to Seven Forums. The BCCodes presented suggest possible memory corruption. Please follow this tutorial. RAM - Test with Memtest86+ You should let the test run over night. If you get any error codes, pull all but one stick and test in each lane. Take note of the behavior while doing so.

Also, your BIOS may need to be updated. Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 7560

Code:
AlcoholAutomount "c:\program files (x86)\alcohol soft\alcohol 120\axautomntsrv.exe" -automount Brook-PC\Brook HKU\S-1-5-21-966909496-1433074955-2235090737-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Please remove Alcohol. It is known to cause issues.

You also have both McAffee family protection and Norton Internet Security installed. Please remove both, at least for testing and install Microsoft Security Essentials.

Razer Mice can be problematic, please remove and replace with a generic mouse for now.

Code:
Start Menu\Programs\AVG PC TuneUp 10.0.0.27 PreCracked Brook-PC\Brook:Start Menu\Programs\AVG PC TuneUp 10.0.0.27 PreCracked Brook-PC\Brook
Also delete. And with that, download and install Malwarebytes, the free version(do not start free trial). Run a full scan on all user accounts. Also, run a full scan with Microsoft Security Essentials.

http://www.sevenforums.com/bsod-help-support/237171-bsod-random-crashes-ntoskrnl-exe-error.html
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Error code: 0x03b
Driver: ntoskrnl.exe
Please see attached file for further details

My Operating System is Windows 7 Home Premium x64
Sony Vaio Laptop VPCEE42FX
4GB RAM

Thanks!

A:Random BSOD, error 0x03b ntoskrnl.exe

Crashes point to Kaspersky, Norton Backup, and/or ShadowDefender. Start removing these programs one by one and determine which is causing the crashes.

Removal tool for Kaspersky Lab products will help with removing Kaspersky.
If you remove Kaspersky, I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

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