Windows Support Forum

HP envy 1038-nr

Q: HP envy 1038-nr

When I bought this computer it had windows 7 on it. it ran everything lag/shutter free. I have since upgraded to windows 8 then to 8.1. The problem is the audio and video noticeably lags/shutters. As if the entire computer is pausing. I have talked to HP tech support and they only reinstalled the drivers. All drivers are current. I am fairly sure it has something to do with the HD4k graphics but I do not know for sure. I was hoping the 8.1 would resolve the problem but it has not. I have this problem whenever I watch videos (on the internet or from file) and when I play World of tanks. Any help would be great

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Preferred Solution: HP envy 1038-nr

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: HP envy 1038-nr

I seen similar comments re "since upgrading to Win/8" and (imo) think the drivers are not 'fully compatible' with the new system.

http://www.techspot.com/community/topics/hp-envy-1038-nr.194074/
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I'm trying to install Windows 2000 on a 20GB hard drive that is connected to a Maxtor Ultra ATA/100 PCI Adapter Card in a Compaq DeskPro 2000 6233MMX.

Following Maxtor's directions, I downloaded atadrvr.exe from their website and created a floppy disk with drivers that will be needed during installation.

I booted to the Windows 2000 Professional CD. As directed by Maxtor, during setup I hit F6 to specify additional drivers. One of the drivers available was for the Maxtor ATA/100 Windows 2000 driver. I selected this and got the following response:

"File \Windows2000\Ultra.sys caused an unexpected error (1038) at line 1211 in D:\nt\private\ntos\boot\setup\oemdisk.c"

I tried another manufacturer's IDE controller (SIIG) and got the same message.

If I continue, it fails.

I was unable to find any incompatibilities at Microsoft's HCL.

Any ideas?
 

A:Maxtor Ultra ATA/100 PCI Adapter Card - Windows 2000 installation (1038 error)

Have you tried hooking the HDD up to the MB ,installing Win 2000 then install the Controller Card ???? Might be worth a try...
 

https://forums.techguy.org/threads/maxtor-ultra-ata-100-pci-adapter-card-windows-2000-installation-1038-error.67908/
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Dear Forum people,

I have just reinstalled my desktop 2 days ago, and now I am having random restarts/crashes. I cannot correlate to any specific software or task when it happens.
I have also updated my BIOS to the newest version before Win7 reinstall. I have only a couple of programs installed so far, and the newest drivers for my motherboard, videocard, etc...

I already did MEM test, but the RAMs looks ok.
I have also attached the zip file created by the SF Diagnostic Tool as it was described.

Any help is welcomed!

(ps.: I have licenced win7 ultimate + Bitdefender Antivirus Plus)

A:random restarts --> "Problem Event Name: BlueScreen Locale ID: 1038"

Post this report:Activation Issue Posting Instructions

http://www.sevenforums.com/bsod-help-support/297558-random-restarts-problem-event-name-bluescreen-locale-id-1038-a.html
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I was recently given 2 AIO computers from a local charity group to try and repair that both have the same problem. They seem to start but the screen remains black on both no cursor or anything. I will list what I have done and this will be on both of them.Replaced ram with known good ones.Removed the CMOS battery for 15 minCleared BIOS with jumper (battery in)Tried tapping F10 for 8 seconds then arrow down twice and hit Enter twice.A hard reset unplugged and held in power button for a couple minutes I see an HDMI port on both but I believe this is an input port?? I have read about reflashing the BIOS on a 23-d010ea and was wonder if this is what might be needed??That article is here CLICK HERE toward the bottom of the page.Any help is apreciated!!

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Envy-23-D284-and-Envy-23SE-D394-Black-Screen/td-p/5841498
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Im planning to buy a HP Envy 13  to use for school, since this notebook is lightweight and thin and the battery life (from what I've read) is decent. I've noticed that there are 2 HP ENVYs available, both with the same specs, both with the same price ( ENVY 13-d120nd and ENVY 13-d010nd). I wondered what the differences are between them. So I hoped you guys from the forum could help me with this. And if any of you got any suggestions for other HP notebooks in the same priceclass with a good (maybe better) battery life to use for school, feel free to suggest  Thanks in advance!

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Difference-between-ENVY-13-d120nd-and-ENVY-13-d010nd/td-p/5724294
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I am looking to buy a EVGA GeForce GTX 750 TI 2 GB GDDR5 PCI Express 3.0 Graphics card, i don't know if I have enough room inside of my case or if my CPU can handle it, thanks.  Graphics card link - http://www.bestbuy.com/site/evga-geforce-gtx-750-ti-2gb-gddr5-pci-express-3-0-graphics-card/4906008....PC Specs link - http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03787848










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A:HP Envy Graphics card Upgrade- HP Envy 700-74

Hi, You should have enough room inside your PC but you should do some measuring just in case.  Review this posted document.  Review these HP how-to articles. HP Secure Boot Windows 8 Topics   Computer Does not Start After Installing a Video Card (Windows 8)

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-Graphics-card-Upgrade-HP-Envy-700-74/td-p/4809414
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The right hinge on my Envy 17 Touch Screen has failed, causing the case to become separated and the lid to be nearly impossible to close. This is the second Envy 17 to fail in this way. About a year ago my husband's broke and HP spent nearly three months attempting to repair it before finally just shipping him a new one. This appears to be a flaw in the construction of the hinge assembly, and we have noticed that the newer models, such as my husband's replacement, have a much improved design in comparison. We spent about $1,300 on this computer (it has an i7 Core and 16 GB of RAM) and hoped it would hold up for a while. The laptop was great, but now it has become difficult to use without fear of causing further damage. Thank you for any suggestions.  

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Defective-Hinge-on-HP-Envy-17-Second-Envy-to-Fail/td-p/5717522
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What are the differences between the two modelsHP ENVY 17-n106nlHP ENVY 17-n102nl? I only noticed the webcam... Thank you 

A:HP ENVY 17-n106nl vs HP ENVY 17-n102nl

Hi, I can only find the first one:           http://support.hp.com/au-en/document/c04937729 Where do you find the second one ? Regards.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-ENVY-17-n106nl-vs-HP-ENVY-17-n102nl/td-p/5680783
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Recently noticed the notebook wasn't aligned to my desk. Thought the feet on the bottom were uneven. They're fine. The notebook seems to have a "bubble" on the keyboard where it's higher than the rest of the keyboard. Obviously it's impacting the entire notebook since it's no longer sitting level. I'm concerned it's going to impact the performance of the keyboard and the fact that it's not even and "rocks" when I'm typing is driving me crazy.   Can someone please direct me on how this can be repaired. It was purchased new in 2013. 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-HP-ENVY-Notebook-bent/td-p/5810726
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The HP Envy t model is no between M7 Envy HP vs n109dx Differences 17t Envy longer for sale at the HP Store so I am thinking of purchasing the HP Envy M n dx from Best buy but I am noticing that there are some differences between that model and the one that originally was selling in the HP Store nbsp Differences between Envy M7 n109dx vs HP Envy 17t I have noticed the following about the Envy M vs the Envy t nbsp Weaker Processor- The Envy t had a Quad Core i Differences between Envy M7 n109dx vs HP Envy 17t HQ vs the Dual Core i U on the M Weaker Graphics Card- The Envy t touch had a Nvidia GeForce GTX vs a GT on the M No fingerprint reader on the M like on the Envy Some websites mention that the M only has dual speakers and not quad speakers and a subwoofer like the t nbsp Is there other features that the M is missing in comparison to the Envy t Touch nbsp Bonus Would I be able to upgrade it to have two HDD's in the future using a hard drive Caddy like in the Envy t or not

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Differences-between-Envy-M7-n109dx-vs-HP-Envy-17t/td-p/5690660
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Hi, I connected HP ENVY TouchSmart 17" with HP ENVY 34c Monitor over HDMIand resolution on Monitor is 3440x1440 @30HZ is it posible to get it at 60HZ somehow? I tried to connest with HDMI > DP cable but then there is no signal My Laptop has onli HDMI output thanksA

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-ENVY-touchsmart-HP-ENVY-34c/td-p/5658005
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Hello!I have an envy 17 1190ea and i want to know wich cable to buy for second hdd. Thank you and best regards!

A:2 HDD for envy 17

What you need is the following kit. Hard Drive Hardware Kit (not illustrated, includes primary hard drive bracket and cable and secondary hard drive bracket and cable) HP P\N  603772-001  Reference source: HP Maintenence and Service Guide for the HP Envy 17http://h10032.www1.hp.com/ctg/Manual/c02589673 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/2-HDD-for-envy-17/td-p/5598727
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Hi, would it be possible for HP to get in touch with me as I have a problem with my HP Envy - it gets very hot below the screen and it is still in warraty, I would like to send it in to be looked at. Many thanks

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-gets-too-hot/td-p/5802072
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HI all, just recently, my HP Envy j125tx's fan on the left side vent became very loud and that area is very hot. Despite ising a cooler, it still remains pretty hot.It just happened recently but in the past, it has been very cool and quiet. I do not use this laptop for gaming. It just happened recently but in the past, it was very cool and quiet. I do not use this laptop for gaming. I do not use this laptop for gaming, just for school usage. This laptop is more than 2 years old. But the laptop seems to be working fine perfectly. What should I do? Call HP support and get them to diagnose it? My laptop is still under warranty. 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-Hot-Fan/td-p/5820108
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I just got my HP Envy envy 360 HP nbsp in mid September and it's just an awful computer nbsp Slow to start slow to run the screen is buggy and it is constantly loading almost like it never finishes starting up nbsp The first couple of times I used it it shut off due to some file error which I unfortunately didn't HP envy 360 write down the exact error nbsp Tried to return it I missed the day mark at Best Buy nbsp SO HP envy 360 nbsp my question - is this an issue anyone else has had nbsp nbsp I don't even know what board to put this on because I have no idea if it's hardware or software nbsp Just hoping someone's had a similar issue and knows a fix or can suggest what testing method I should use while browsing the support options it looked like there were a couple of different ones nbsp I bought this so I could avoid driving to the school computer lab every time I have homework but HP envy 360 that's exactly what I've been doing because this computer is such a hassle nbsp nbsp Any advice is appreciated nbsp Thanks

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-envy-360/td-p/5798880
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Does HP Envy x 360 have batteryHP ENVY x 360

A:HP ENVY x 360

Hey @ritu2591?,Welcome to the HP Support Forums! This is a great place to find solutions and help from our community! I understand that you have some inquiries about the HP Envy x360 Notebook. I'd be happy to help you. The HP Envy x360 Notebook does indeed have a battery. It is a built in Lithium Ion battery, located internally, rather than external like most Notebooks. See page 31 of your service manual for more information. Please keep me posted if you have any other questions. You can always say thanks by hitting the Thumbs Up button below!Cheers.

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-ENVY-x-360/td-p/5395762
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Hi, I bought my laptop  hp envy m6 on february 2013. Recently one hinge of the left side broken. When im trying to close the  laptop the  bazel of the screen is coming out therefore im not closing the laptop. I dont have warranty and i'm not expecting this kind of malfunctiong just after 3 years. I had Dell before and i used it almost 7 years without any issue. I hope HP will look after this issue and will give me the solution. Thanks,Ali

A:HP ENVY M6

@syedamir12

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-ENVY-M6/td-p/5737093
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Posting in this forum as no other form seemed to be the appropriate place. Thinking of purchasing HP Envy desktop 750-229. Problem is I need to blow away windows 10 and install my Windows 7 OS from an image. Do to so I need the windows 7 drivers for this desktop. Does HP have these available for download? 

A:HP ENVY 750-229

Hi: It appears that HP has an incomplete set of W7 drivers for that PC. Missing chipset, usb3, wireless to name a few. They also show an AMD graphics driver, but the product specs indicate the PC comes with a nvidia graphics card. http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-750-200-Desktop-PC-series/9259609/model/1052... You should be able to find any missing drivers you need from the hardware manufacturers' websites (Intel, Nvidia, etc).

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-ENVY-750-229/td-p/5763151
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Q: OS envy

Hey, first post! Ok, so I have a mac user that I take care of, and he was wondering about mouse over techniques. For example, in OS X when you want to move a file to another folder from your desktop, you can drag the file, mouse over your drive and it opens the window. Now I think this is a neat little tool as well, so my question is: Can I enable such a mouse-over feature in Xp? If not, oh well, no loss. So if anyone has clues or suggestions I would greatly appreciate,
Josh
 

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I have a brand new HP Envy 750-111 desktop computer and am trying to set it up -- I can not find where to plug in the monotor   can you please help me?

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-ENVY-750-111-SET-UP/td-p/5700156
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Have Envy 700-000z desktop and all of a sudden sound not working, no wired internet, little flag lower right has red X says windows security center is turned off and when I hit  turn on now button it says service cannot be started. Speaker icon has red X , network connections has red X and network connections folder is empty. Trouble shooter cant fix sound card and as you can see I am not computer savy. Any advise?

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/ENVY-700/td-p/5656650
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Q: envy

The Omen red diamond logo shows up on start-up before loggin in and my desktop is not a gaming machine.  Should this be a concern?

http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/envy/td-p/5735969
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in the Envy All in one PC the  is the m.2  2260 or 2280?

A:m.2 in the Envy all in one PC

Hi @ruth71Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? What is the issue? how may we help you? Please get back to me with above information, so I can help you better.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/m-2-in-the-Envy-all-in-one-PC/td-p/5696459
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Q: hp envy

my hp envy is not turning on while plugged in without the battery

A:hp envy

Hi @aracell, Thank you for posting at HP Forums! I have read your post and wanted to help. I understand that your laptop cannot be turned on while the charger is plugged in but no battery installed. In order to better assist you, please provide the product number and version of Windows installed on your laptop.HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? Looking forward to your reply!   

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/hp-envy/td-p/5694581
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Have Envy 700-000z desktop and all of a sudden sound not working, no wired internet, little flag lower right has red X says windows security center is turned off and when I hit  turn on now button it says service cannot be started. Speaker icon has red X , network connections has red X and network connections folder is empty. Trouble shooter cant fix sound card and as you can see I am not computer savy. Any advise?

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/ENVY-700/td-p/5656420
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Hello, i jus bought this envy 15-u240nd second hand Installed is a Samsung MZNTE256HMP-00H1 drive.It's working fine but can i add my Samsung Evo 850 500 GB also inside? I ask this before i open up the laptop, because when i damage it and its not possible it ill be unnessarry..  Hope for a quick and accurate answer Jacques112

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/envy-15-M-2-ssd-but-can-i-use-another-ssd/td-p/5622637
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Q: Envy

hi I have a envy 17 easy start & it won't power up, having tried all the tips, removing battery , holding Dow power key , it still isn't powering up, any help please

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Envy/td-p/5684408
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Q: HP Envy

One of the screws that holds my HP Envy 17 - j053ea laptop casing together no longer attaches to anything. It appears that the screw was once attached to a plastic fitting, but now that fitting is broken and the pieces of plastic are loose inside the laptop. When I open the laptop, the casing pulls apart near the hinge. I purchased the lap top brand new paid £1000 just over year and half ago. How can the laptop be repaired?   

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy/td-p/5656999
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Missing Driver for Win7 64bitPCI Simple Communications ControllerPCI\VEN_8086&DEV_8C3A&SUBSYS_1966103C&REV_04

A:HP ENVY 17

 Hi, Install: Intel Management Engine Interface (MEI) Driverhttp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65046.exe

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-ENVY-17/td-p/5817252
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Hi,I have an new Envy 13 Laptop, and it is getting very hot above the keyboard.I see a number of complaints about this.  Did anyone get any answers that helped? ThanksAng

A:ENVY 13" GETTING VERY HOT

Dear Customer,  For best practices in reducing heat or preventing overheating please see the folowing document:HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheatinghttp://support.hp.com/us-en/document/c01657439  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/ENVY-13-quot-GETTING-VERY-HOT/td-p/5813571
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Can anyone tell me, how i can install an extra Harddrive ind this model?    HP Envy 750-115no (P1K14EA) I can see there is a free slot inside the cabinet between the 2 excisting harddrives.. Is it possible to install an extra harddrive in this machine, and how to do it?  It's a normal harddrive with 2-3TB space and not an SSD drive. Which cables etc will i need? It a harddrive like this or maybe 3TB i want to install... Toshiba DT01ACA DT01ACA200 Harddisk - 2 TB - 3.5" - 7200 rpm - SATA-600 - 64 MB cache Thanks.  

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-750/td-p/5811038
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My Laptop is HP ENVY m6 INter (R) Core (TM) i7-3632QM CPU @ 2.20GHZ 2.20 GHz with Ram 4 GB ,and 64-bit operating system, x64-based processor. I want to add more Ram to my laptop. Could you tell me what is the maximum RAM that I can add to my laptop, and where I can buy it? Thank you very much for your time, and consideration.

A:Looking for right RAM for envy m6

Hi, What is your HP Env6 m6 ? Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Looking-for-right-RAM-for-envy-m6/td-p/5807995
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I just bought this laptop. I get driver power failure a lot. Win 10 update I thought fixed it. Now I get bad pool caller. I need help!!! Is this a crAp laptop or a Windows issue? Thanks so much.

A:Ho envy win 10

Kp002 I read your post about problems with your new HP PC and wanted to help.You should not be having problems with a PC this new.While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!Good Luck

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Ho-envy-win-10/td-p/5688803
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Q: HP ENVY

Hi allI purchased this notebook 3 weeks ago got 12gb of memory and I want to update to 16gb which is the max spent a lot of time with different hp staff who say I cannot upgrade the memory it will affect my warranty,this is why I asked HP to upgrade for me there answer is they don't upgrade any notebooks which seems strange, why say in the manual and website can be upgraded if I do it my warranty will be void of course I understand that.They seem to me as all they are is box shifters now.I've purchasing HP stuff from about 1983 this is just rubbish from them

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-ENVY/td-p/5688924
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I purchased my HP Envy laptop a little over two years ago and maybe months into my ownership the right hinge began to be problematic It wasn't a huge issue I would push it and it would click right back in but now the issue has become extremely out of hand nbsp Both hinges malfunction now screws are missing and the black plastic bottom detatches a considerable amount every time I open the laptop and makes cringe-worthy sounds whenever I open and close the machine nbsp nbsp Reading through other people experiencing this issue I'm extremely disheartened that HP didn't issue a recall on this product or make an effort to reach out to users to let them know a solution My hopes in this contact is to hear back from an HP rep in hopes of HP M6 Envy some repair with little or no cost to me The machine has never been dropped or mishandled and works very well HP Envy M6 aside from this important functional issue the opening and closing of the product nbsp Hope to hear back from someone soon Thank you

A:HP Envy M6

@lavclare

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-M6/td-p/5690780
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Touchscreen of laptop is not working.. display is damaged. I need new display of hp envyx360 it's an Usa model..I buyed it on Feb 2016..

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Envy-x-360/td-p/5837956
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The fan for cooling seems to be running all the time. About a month or so ago, it would run and then seem to shut down. It is annoying; but more than that, I want to make sure there isn't an issue wih the cooling/fan? I have had his lptop for about 4 years, and never had this issue before. Thanks, billfuss











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A:Fan in HP ENVY m6

The cooling fan is probably running more noticeably because the insides of the laptop are getting filled with dust, which in turn causes the heat to builf up and thus the fan has to run at a higher speed to cool things down.  For a laptop of 4 years that would not be unusual.  Take it to a PC shop and have it cleaned out and checked, but that is the probable reason.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Fan-in-HP-ENVY-m6/td-p/5579784
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My new computer came a month ago, I put Avast Anti-virus on it, tweeked chrome to stop pop ups as I always have. But I have a never ending sream of ads like never before. The suggestion from 2014, (it's 8/16 now), for Techwalla doesn't work and I'm not sure if malwarebytes is another antivirus program that requires me to remove Avast. How can I stop these pestering ads?

http://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/getting-rid-of-ads-with-my-new-HP-Envy/td-p/5708057
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Hello!my computer desktop screen turn all black. There is power but I dont see any thing. I turn on and off hoping it will reboot but still screen still black. is there a problem with the computer? do i need to bring this to the shop? or does it mean need to buy another computer? need help.

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/hp-envy-23-all-in-one-pc/td-p/5719079
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My Envy Notebook is having difficulty with recieving wireless signals at a reasonalbe distance from the wireless router.  When the computer is in the same room as the router everthing is OK, but at 50 feet away, it works intermittenly even though the wireless properties show 4 bars out of 5 at that distance. I have replaced my old wireless router with a Netgear AC1900, a very highly rated wireless router and the problem did not change. I have read about all the problems with the Intel N2230 wireless card and I don't seem to have those problems. Should I replace the wireless card?   I would like to know what other wireless cards are compatible with this notebook just in case it it an N2230 issue. The serial number of the Envy is 5CG3412DV8

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/envy-ts-15/td-p/5724839
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Q: envy

Can someone help me resolve my computer issues? 2 and a half weeks ago it stopped charging and after having it with a local service center for 2 weeks, I find out they can't fix it until I source a part (bizzare - it has a global warranty) - it needs a replacement motherboard. I spent 3 hours on the phone yesterday speaking to no less than 10 HP technical support people that kept transferring me between departments only to be no better off in the end than before I'd made any calls at all! As of now, I simply cannot and will not recommend HP products to anyone when the support is so shockingly poor! Yestderday I received the worst customer service I have EVER experienced!! 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/envy/td-p/5629104
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I would like to hear it from Hp please. I have the Hp envy 13 and would like to know if it is ok to disable the 'fan always on' in the Bios? If not then why do Hp offer this option? Many Thanksfxmikey

A:Hp envy 13 Fan always on

Hey @fxmikey?,Welcome to the HP Support Forums! This is a great place to find solutions and help from our community! I understand you have some inquiries about the fan in your HP Envy 13. I'd be happy to help. I do not recommend that you change the core settings in the BIOS from the original state that were set. Not to say that it can't be done, It's just advised against. If you are having issues with the fan, you may want to check out this document on 'Fan is Noisy and Spins Constantly, PC is Warmer than Normal' as it may help. Please keep me posted.  You can always say thanks by hitting the Thumbs Up button below!Cheers.

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hp-envy-13-Fan-always-on/td-p/5410893
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Q: ENVY

My ENVY has two video boards i it The built-in INTEL video hardware which is the machines default video card I had HP upgrade this notebook with a NVIDIA GeForce GTX M video card They don't get along I taked to Nvidia about the problem and they blamed my problems on outdate software I found nbsp out from Nvidia that card only comes ino play when playing ENVY games designed for the card nbsp HP sales told me when I purchsed this notebook with that added expense option that I would help mewhen using Photoshop Lightroom Nikon NX and SONY's Memories software So I wasted my money having the Nvidia GeForce card ENVY put into the notebook nbsp I need to physically remove ENVY that card because even if I deinstall all the Nvidia software Disable the card in Device manager the notebook my notebook only ENVY works correctly until Microsoft reinstalls all the software upon a reboot or after a shutdown for the night And then upon turning on the nbsp notebook back on again Then my problem returns I can not click on opened software that is underneath other opened software Ex Firefox running Word pad underneath it I can't click on wordpad and have it popup over Firefox That is just one example This problem arrises with anybodys software It is not tied to only one or two programs nbsp So I need to remove the Nvidia GeForce card I haven't opened the notebook yet and was hoping someone hasopened one and can tell me if it is easy enough to spot the Nvida GeForceIs it under the keyboard section or is it behind the screen TIA George

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/ENVY/td-p/5614942
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I have just bought a Envy T-BTO nbsp It has an I - CPU GB of RAM and an Nvidia GTX M graphics card so you would think it would be quite a powerhouse nbsp However it is deadly slow nbsp With nothing installed on it yet i e factory clean Windows Bit it takes about minute from pushing the power button before you see any activity then it says 'please wait with the swirling dots for another minute nbsp Then the screen goes blank for another minute then the please wait blue envy 17T-BTO screen with swirling dots for another minutes then finally the backdrop screen nbsp Then when I go to log in I get the swirling dots for another minute before the dektop appears and then it is busy loading just the taskbar icon shortcuts for amazon and trip advisor which takes another seconds or so minutes seconds to do envy 17T-BTO a restart in Windows nbsp My old desktop restarts into Windows in about seconds nbsp What is up with my brand new laptop nbsp Is it the deadly slow RPM TB drive nbsp Help please

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/envy-17T-BTO/td-p/5716793
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Hey all

So, I didn't want to resort to this and potentially waste peoples time but I really can't reach a conclusion. I'm running a HP Envy 15, (full specs below) and I can't decide whether with NVIDIA Experience optimising GTA whether I could play GTA at a decent (>25fps) framerate on medium settings or not. I've tried 'Can I run it' but whilst it says I can run minimum I'm struggling to interpret whether that means I could run it decently or not!

System specs as follows:

Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, 4 cores, 8 logical processors
Graphics: NVIDIA GeForce 840M, 2GB
Memory: 12GB DDR3

Can anyone give me any advice? Any other specs that I should post to make it easier to decide?

Thanks a ton,
- Clubmeber

A:Could I run GTA V? HP ENVY 15

Yes, and very fast. The RAM you have really helps in performance. It should be about 45 FPS at an average. NVIDIA Experience shouldn't give you lag unless it does on games that are less computer demanding. High settings should work fine at 30 FPS or so (with your specs).
It will be a lot easier to decide if you gave your OS bit size (32-Bit, 64-Bit, etc.)

If you have a 32-Bit OS, GTA V should give you 30-40 FPS on high settings.

If you have a 64-Bit OS, GTA V should give you 40-60 FPS on high settings.

Hope this helps!

-Mike

http://www.eightforums.com/gaming/64498-could-i-run-gta-v-hp-envy-15-a.html
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I've purchased the HP envy 13 about a month ago. Is it normal for the laptop to get really hot to the point it burns your hand to touch? The laptop seems to get really hot after 10 minutes of turning it on and it has been like this since the 1st day I got it. The hottest part of the laptop would be the space above the the centre of the key board (under the hp logo) and the top 2 rows of the buttons get really hot too. I can also feel underneath the laptop is really hot aswell. Please can someone help as I'm not sure if this is an issue. The fans are really loud even when theres nothing covering the air vent.

A:HP ENVY 13 gets really hot

@Natalie03

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-ENVY-13-gets-really-hot/td-p/5615321
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Hey All DarthPotato here again nbsp nbsp nbsp nbsp nbsp nbsp I currently own the HP Envy - PC and wanted to upgrade it Not just the GPU as most people do I want to upgrade the PSU Motherboard GPU CPU and possibly get HP Envy 700-216 an All-In-One Water cooler My main concerns are if the GPU will fit in the case and the watercooler If anyone can tell me if the PSU will fit as well that would be greatly appreciated nbsp nbsp I have two plans either budget or mid-level and I will be HP Envy 700-216 posting both of the ideal specs that I want here nbsp Budget nbsp CPU Intel Pentium G Motherboard MSI H M-P nbsp PSU nbsp EVGA W Bronze Certified ATX Power SupplyGPU nbsp EVGA GeForce GTX GB Superclocked ACX Video CardCooler Cooler Master Hyper EVO nbsp Mid-Level nbsp CPU Intel i kMotherboard ASrock B m Pro PSU nbsp EVGA W HP Envy 700-216 Bronze Certified ATX Power SupplyGPU Asus Radeon R Cooler Cooler Master Hyper EVORAM Memory Kingston HyperX Fury Black x GB

A:HP Envy 700-216

Greetings, Measure the existing power supply. Then compare the measurements to the  EVGA 500 W you are interested in using. You will need to add an operating system (OS) to the list. OEM OS licenses are not transferable. You might as well go all the way and add a new tower. Build a new system. Keep the 700-216 as a backup PC. I changed some components on an Envy 810-150 (below) but built a new system (custom build) using all new components and a new operating system. My Systems:Envy Phoenix 810-150se running Win 7 Professional:Upgrades include: EVGA 4GB GTX 970 OC FTW with Backplate, 32 GB RAM, Corsair RM650x Power Supply, Samsung 850 EVO 500GB SSD.My Custom Build:Corsair Obsidian Series 450D. I7 5960x. 32 GB G. Skill DDDR4 Ram. 256GB - M.2 - V-Nand - Solid State Drive. Samsung 850 EVO 500GB SSD. ASRock X99 Fatal1ty Pro /3.1. Corsair RM750x power supply. Nvidia GTX 980ti. Cheers! 

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-700-216/td-p/5629472
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http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/hp-envy-8-note-x2-usb-and-otg/td-p/5674973
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I read in the manual that this PC is compatible with most only 8gb Ram (4GBx2). Can I install only one memory of 8GB (8GBx1) in one slot?I would like to install this memory, it is compatible?(Kingston KVR16LS11 / 8 Memory 8 GB RAM, 1600 MHz, DDR3L, ECC CL11 SODIMM, 1:35 V, 204-pin 1.5 V) DDR3 and DDR3L are the same thing?Regards (ENVY 17-2199el 3d - BIOS F.1C rev. 3.5 - Win7 Home Premiun)

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I have been making a copy of my ENVY 750-055 CTO from a refurb 750.  I have it all done and running. Thanks to help from you guys at the forum.  All thats left is the one I am putting together does not have the  Intel RST  # 14.8.7.1051.  This what is in my original computer.  Being a dummy I copied it from my original computer and put it in the proper place in Programs.  But of course it does not show up in search, and the setup file is missing.  What can I do to get the whole file.  I have tried the website and apparently after 4pm est it shuts down.Thanks for any and all ideas.











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A:ENVY 750-055 CTO Intel RST

Hi, There doesn't seem to be any drivers posted for the ENVY 750-055xt CTO at this time. However, try this HP link. I will ask HP to look into the missing drivers issue.

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/ENVY-750-055-CTO-Intel-RST/td-p/5760662
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I have a HP ENVY M6 SLEEKBOOK. Everytime I turn on my computer it ask for an administrator password. I dont know it. After guessing it gives me a disabled code: 55577033. Can someone help with this Thanks  











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A:HP ENVY M6 SLEEKBOOK

Hallo, Please try this code: 40455015 to unlock

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-ENVY-M6-SLEEKBOOK/td-p/5623169
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3 week old hp envy 13 overheating issue. Spoke to customer support and sent several emails. No response from hp. Pathetic customer support.

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A:How do I open up my hp envy 15

Please post your full model and product number:http://support.hp.com/us-en/document/c00033108

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/How-do-I-open-up-my-hp-envy-15/td-p/5760636
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I have been making a copy of my ENVY 750-055 CTO from a refurb 750.  I have it all done and running. Thanks to help from you guys at the forum.  All thats left is the one I am putting together does not have the  Intel RST  # 14.8.7.1051.  This what is in my original computer.  Being a dummy I copied it from my original computer and put it in the proper place in Programs.  But of course it does not show up in search, and the setup file is missing.  What can I do to get the whole file.  I have tried the website and apparently after 4pm est it shuts down.Thanks for any and all ideas.

A:ENVY 750-055 CTO Intel RST

Hi: It appears the entire support site isn't working. All that shows up on your PC's support page is a link to order recovery media. In any event, here is the link to the Intel RST driver version you requested... Type:Driver - StorageVersion:14.8.7.1051 Rev.A(28 Apr 2016)Operating System(s):Microsoft Windows 7 Professional (64-bit) Microsoft Windows 7 Enterprise (64-bit)Microsoft Windows 8.1 (64-bit)Microsoft Windows 10 (64-bit) File name:sp75830.exe (14 MB) This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing. ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75830.exe

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/ENVY-750-055-CTO-Intel-RST/td-p/5760666
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Both of my back hinges have broke and have been broken for awhile now. I bought my envy back in May of 2014 and the problem is worse than what it was before. The black casing attached to the bottom is breaking off, and the screen is wobbly.Thanks.

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Hey! I have ENVY 15-j040 and would like to upgrade it with SSD. Could you please answer whether I have a chance to add it (preferred way) or replace hdd? Which type of SSD is supported? Thanks in advance.

A:HP ENVY 15-j040sr SSD

See p. 47 of the Manual here: Manual Your laptop has an mSATA slot for the older form factor mSSD but that device can only be used in conjunction with a mechanical hard drive as an Intel Rapid Storage acceleration cache. It is not bootable unless it is the only hard drive in the computer. Even then, the speed of the mSATA of this type is no faster than a SATA 2.5 inch SSD and the latter are cheaper and easier to find in useable sizes. So, your best option is to replace the 5400 rpm mechanical drive with a 2.5 inch SATA-III SSD and my suggestion is always the Samsung 850 Evo.  https://www.amazon.com/Samsung-850-EVO-2-5-Inch-MZ-75E500B/dp/B00OBRE5UE/ref=sr_1_1?s=pc&ie=UTF8&qid... If this is "the Answer" please click "Accept as Solution" to help others find it. 

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http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-envy-15-ae-top-cover/td-p/5789817
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Hello. Please advice, is it possible to replace exisitng HDD Hitachi HTS545050A7E380 to, lets say, SSD Kingston SSDNow V300 240GB 2.5" SATAIII MLC (SV300S37A/240G) or another same drive? Thank you.

A:Envy 4 HDD replace to SSD

Yes.   Clone the hard disk to the SSD before removing the hard disk. See the FRU Remove\replace videos at the following URL.  See the hard disk drive video.http://h20574.www2.hp.com/results.htm?SID=5260474&MEID=FE534139-E31B-4F69-99CE-1AD197568214 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Envy-4-HDD-replace-to-SSD/td-p/5769959
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Hi - I'm confused and need some help. I'd like to upgrade my RAM from 8GB to 16GB. According to the online spec sheets for my model, I need 2-204 pin DDR3 DIMMs. I've been in contact with Crucial to order a couple but they insist that I need the 240 pin DIMMs. They suggest that perhaps there is a typo on the HP site because 204 pins are for laptops. I sent them a copy of HP's specs and they still insist that I need the 240 pin.Could someone direct me in the right direction?











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A:Envy 700-339 RAM - Confused As To What To Put In

Greetings, banhien and Crucial are both correct. 204 pin is Notebook memory and there is a  typo on Memphis B memory specs.. This is your motherboard, Memphis B. Look at the chipset, it is an Intel H87. It shows two 204-pin DDR3 DIMM sockets . This is the HP Memphis S motherboard. Look at the chipset, it is an Intel H87. It shows two 240-pin DDR3 DIMM sockets. Cheers!

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Envy-700-339-RAM-Confused-As-To-What-To-Put-In/td-p/5600770
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A:HP Envy 17T Hinge

@cal1952 
?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with the Forum's private messaging please click here to learn more.Thank you,Omar

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-17T-Hinge/td-p/4907563
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????????, ??????????, ? ???? ????? ?????? ????? ????????? ???????? ????????? ??????, ???? ? ?????? ??? ????????? ? ??? ?????? ??????? ?? ?????. ?????????? ? ??? ????? ???? ??????? ? ???????? ?? ???????? ?????????? ?? ????? ?????? ?????? ???????.

A:HP envy me 1262sr

@Vlad2016

 

  Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: ??????????
Korean: HP ??????
Thank you for your understanding

 

 

 

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-envy-me-1262sr/td-p/5677967
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A:envy x2 windows 10

Thank´s for the info, now we are running windows 10 without any problem   \\ Rolf

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/envy-x2-windows-10/td-p/5168558
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I replaced both battery and power supply/cable for my HP Envy m6 laptop, but I can't recharge my computer.When I open the screen I get a warning of low batter power at 12% and recommends that I sign-off immediatelly. Could use some help. Thanks,Jack

A:Envy m6 won't charge

Hi, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!  Take a look at where the power plugs into the laptop.  If the power plug shows any of the silver (chrome) adapter, this is likely your problem. **DANGER** UNPLUG THE POWER FROM THE WALL POWER OUTLET BEFORE PROCEEDING! Unplug the adapter from the laptop and look into the hole in the center of the plug-in portion. You will probably need a flashlight. You will probably see that the center pin is bent to one side and is no longer in the center of the hole. To repair this.............. Straighten the outermost bend of a regularly sized paperclip (the 1 inch type) and then used a multi-tool to bend the tip (about 1/16th inch) to a 90® bend and then insert it into the center hole. After getting the tip behind the center pin, slowly pull the paperclip out. you have to repeat this several times and also had to GENTLY pry the tip back to the center of the hole with the tip of the bent paperclip. Now when you plug in the power plug it goes all the way in and the laptop once again charges while on. Hope this may help. Thanks. ****Click the White Kudos star to say thanks********Please mark Accept As Solution if it solves your problem**** 




I am an HP Employee.

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http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Buying-ENVY-13/td-p/5777936
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Envy 17 N 001TX  HDD + SSDProduct Number: M9V44PA The laptop has already 2TD HDD.Can i add SSD on it?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Envy-17-N-001TX-HDD-SSD/td-p/5676741
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Hello there, I want to be able to play some games on my computer but my palmcheck is not letting me. Every time that I want to go and move around and at the same time be able to look around, there is a delay between the two. I figured that it was because of my palmcheck settings but when I go and change them, it does not do anything. Any help would be appreciated. Thanks!










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A:HP Envy 14 Palmcheck

Hi, Normally, you just need to turn off SmartSense or PalmCheck the Synaptics control panel - however from what I've seen, this no longer seems to work for Windows 10 versions of this driver. You may be able to get around this as follows. First, download the Synaptics driver on the link below and save it to your Downloads folder. Synaptics Driver Version 17.0.18.8 Turn off your wireless card ( should be f12 ). Open windows control panel, open Programs and Features, right click the current Synaptics driver and select Uninstall. When complete, restart the notebook. When windows has reloaded, open your Downloads folder and run the Synaptics installer - when this has completed, restart the notebook again. Open the Synaptics settings panel, disable SmartSense or PalmCheck and then check if the touchpad will now work with a keyboard key held down.  If it does, turn your wireless card back on and use the utility on the following link to prevent Windows 10 from automatically updating the Synaptics driver. https://support.microsoft.com/en-gb/kb/3073930 Note:  If this does not work, your existing Synaptics driver can be re-downloaded from the following link. http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72142.exe Regards, DP-K

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-14-Palmcheck/td-p/5534001
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My HP Envy Desktop, will not turn on.  I tried unplugging it and replugging in.  The green light on the back turns on when I plug it in, however when I press the on switch, absolutely nothing happens

A:Envy won't turn on

Although you did not state an exact model number, the generic PowerSupply (PSU) troubleshooter can be found here. What is bothersome is your description,  as pressing the switch might cause the green light (as stated) to turn - off.  Perform the step-by-step, without skipping anything.  Have the case open, and observe the CPU fan, and rear fan fan.

http://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Envy-won-t-turn-on/td-p/5588735
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Hi,So I bought this laptop a few months ago. The first time I used it, it was alright, but the graphics drivers did crash from time to time (that got fixed after I updated them). Now they only crash when I use the wrong charger. The main problem is that it seems the laptop is over-heating (it's really, really hot) and Windows often hangs/lags/freezes for 10 minutes. Every time, I have to restart manually and lose everything I was doing. I'm okay with computers, and I'm pretty sure it has nothing to do with virus/spyware, and I haven't installed a lot of programs on it. What should I do? Also, I'm not sure I still have the documents that came with the laptop, just the shiny ENVY box - does that mean the guarantee is void? Help!

A:HP Envy 17" - way too much problems.

Do you have pets? Like Dogs or Cats that would shed? Many times a laptop overheating is directly related to the cooling of the processor. The main culprit is the fan. The fan sucks in air from the bottom and blows it out the side. It will also suck in hair, dust, and other debris. That stuff often gets trapped by the heat sink and over time builds up in a layer which chokes off the cool air going to the processor making the fan work harder.Check this out:http://support.hp.com/us-en/document/c01657439What I recommend is getting some canned air and blowing out the vents in the side and bottom of the laptop. If after doing this you still have problems with over-heating, and your laptop is in warranty, you can take your laptop to a HP Authorized Service Center and ask them to clean the fan and heatsink. You can check your warranty here:http://www13.itrc.hp.com/service/ewarranty/warrantyResults.do?admit=109447627+1286541891570+28353475If it is out of warranty, consider searching for the maintenance manual for your specific model, in the manual there are schematics for taking apart the laptop. Cleaning the fan is much easier that removing a motherboard, so don't feel to intimidated by the idea. Also you can remove the heatsink and then remove the thermal grease and apply a new layer which also helps alleviate heat related issues.I hope this helps. If you like my advice and it works for you, please thank me by clicking the Kudos Star under my screen name, thanks!

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-Envy-17-quot-way-too-much-problems/td-p/427959
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Hi I am using HP Envy 15 inch laptop fom last two year and i have installed lot of application on it. When i purchased it was come woth 8.1 OS but now its has been upgrade to Window 10. Now I want to format my machine with clean install with keeping the window licence.How can i format my system window having window 10? I have CDs which comes with laptop at the time of purchase, if i restore from the CD then it will restore the window 8 version.

A:How to format HP Envy

Download OS in secure boot and format all data.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/How-to-format-HP-Envy/td-p/5783773
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HI recently i bought a Hp Envy h8-1427a.But on the second day , when switched on the computer ,there is no any POST beep sound,No display.CPu FAN is WORKING.I have done some basic troubleshooting such as took out video card,replace video card,memory card,power supply.I also have disconnected the harddisk from computer and tried to switched on but no display has shown on.Could anyone pls help me to find out the problem. few system detailsI7 3rd generation processor socket 11558GB memory card2TB harddiskWindows 10 64 bit(Upgraded from Win8)

A:HP Envy h8 -1427a

Greetings, You swapped out: Graphics card, Memory, Power Supply, HDD. Did you replace the above components with known, good, replacement components? Did the PC give you any audible error codes when the RAM or the graphics card were not present? That could suggest the motherboard is DOA. Your down to the motherboard or the processor. One of those two components may have failed. Cheers!    

http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/HP-Envy-h8-1427a/td-p/5623993
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Hi I would like to know where I can buy and adapter to add a second HDD to my nbsp ENVY -R NL I have replaced the first drive with a SSD so I would like to place the original HDD to the second internal drive In the attachment there is the place where the second drive should be nbsp 2nd Add 17-R100NL to ENVY HDD I have read this manual http h www hp com ctg Manual c And I see that nbsp I should buy Hard drive connector cable not illustrated - Hard Drive Hardware Kit Add 2nd HDD to ENVY 17-R100NL not illustrated - Is it right Because the manual is Add 2nd HDD to ENVY 17-R100NL the same also for model nbsp ENVY -N I suppose that those part number are the same for the models right So I have found on amazon this one in description there are codes nbsp - - https www amazon it dp B C O ref wl it dp o pC nS ttl encoding UTF amp colid F UMAZ BDU amp colii Can you help me to know if I could buy that nbsp product or where I can find a compatible product I'm in Italy Thanks nbsp

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Add-2nd-HDD-to-ENVY-17-R100NL/td-p/5673110
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I have an HP Envy M6 laptop (Win 8). I am unable to pair my iPhone or my Acoustic Research bluetooth speakers with it.The laptop detects the devices but when I try to pair them, it attempts to, but after a while keeps repeating - try later. ensure the device is discoverable. Can someone please help me solve this problem.Thank you.

A:envy m6 bluetooth

Hi, You need to " ensure the device is discoverable". Please turn iPhone and your Acoustic Research bluetooth speakers to discoverable. Regards.

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/envy-m6-bluetooth/td-p/5765953
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Hello, On 14th of september 2016 bought new notebook envy x360 15-aq003ur. Notebook had some non very aesthetic defects as it shown on the next fotos - gaps between cover and body of notebook, and cover and monitor.  in program "support assistant" it is said that standard warranty obligations will end on 9th of august 2017 - a month and a week earlier, than i bought notebook.The questions are1) Can this defects be from manufacture?2) How can i check was this notebook in use before i bought it? model N: E9K45EAserial N: 8CG62728L1

A:defects on envy

So your complaint is the "fit and finish" of the laptop? I see a lot of laptops and those pictures do not show anything that is extraordinarily bad. Well within standard assembly tolerances. 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/defects-on-envy/td-p/5789115
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Several weeks back my HP Envy Notebook PC left hinge broke and eventually causing the fan to go out. After doing some research, I discovered that this is a common problem with this particular unit. I only hope that Hp will stand behind their product by fixing this issue.

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Hp-envy-17-hinge/td-p/5766446
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Hello. I have just bought this notebook and I searching on google i noticed it has an internal M.2 port next to the HDD, and in this hp official manual it mentions M.2 SSS support, but not for this specified model. How do i check compatibility ? (mostly with BIOS). It would be awesome if i could add a SSD without loosing the 1TB hdd.  Thank you.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Envy-M6-x360-m-2-ssd/td-p/5784615
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I purchased this laptop about two months ago and when I try and turn it on, all I get is a black screen. Please help, this laptop was expense and I don't know what to do.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-M7-J120DX-17/td-p/5680340
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Hi, I have a HP ENVY 15-u010dx  that will not start....no fans no lights at all except the charge light turns white when plugged in. It also blinks one time very slowly. What does that mean? I have it apart and need some troubleshooting help with it. I have tested the power cord and it is working to specs.  My thoughts were either the battery or the charging port is bad....possibly the MB?  I'm not sure ...anyone have any ideas where to start?Thanks!!

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-ENVY-15-u010dx/td-p/5656219
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I really like HP Envy and I really hate Windows 10.  I am trying to find a HP Envy 17 model that either comes with 8.1  (Pro) , ideal for me, or 10.0 and can be 'downgraded' to 8.1 (Pro). I previously purchased a top range Envy with Windows 10, but it was a nightmare trying to move to 8.1, I gave up in the end.  Price is a (sensibly!) secondary consideration. Suggestions please.

http://h30434.www3.hp.com/t5/Business-Notebooks/HP-Envy-17-and-Windows-8-1-Pro/td-p/5680193
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My a.c. adapter is broken I need a replacement one where do I get a genuine one is it advisable to buy online if yes can u suggest me the adapters which will be compatible with envy4 ultra sleekbook

A:Envy 4 1037tx

Online is OK that is where eveything is bought and sold these days.  What country are you in? That is going to determine where you can buy. Service Manual AC adapter (non-smart): 65-W PFC RC V 2-wire AC adapter (non-smart) for use in all countries and regions 613149-001 This is the genuine article: https://www.amazon.com/HP-Replacement-compatible-677770-003-613149-003/dp/B00A1F6SPA/ref=sr_1_1?ie=U... If this is "the Answer" please click "Accept as Solution" to help others find it. 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Envy-4-1037tx/td-p/5678786
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I have an HP Envy and I've got a couple questions about performance.Is it safe to overclock the CPU (which is currently 2.5 GHz) to 3.0 GHz or higher safely?Is it worth overclocking?How would I go about overclocking it safely? Here are my specs I ran the HP product detection program and this was the exact result:HP ENVY TouchSmart 17-j178nr Notebook PC (ENERGY STAR)  The extra .5 GHz would go towards gaming. Here are the games I most often play.Grand Theft Auto 5 (lowest settings across the board)CSGO (moderate settings)Unturned (all lowest settings, excluding water, which is set to Ultra.) Thanks for your help,eZaF  NOTE!THIS IS A LAPTOP, IF YOU ARE UNAWARE!   

A:Overclocking HP Envy

Hi, From my understanding, overclock in NOT an option on your Envy machine, it is locked in the BIOS. Regards.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Overclocking-HP-Envy/td-p/5676755