I have a Phoenix desktop 860-121, (Product number T4A30AA) with a GTX 970 in it. I want to upgrade the graphics card but do not know what card would be compatiable with my pc. The motherboard is a Thimphu Pegatron, if that helps. Is a 980ti compatable, or should I look for something else? Thankshttp://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/ENVY-Phoenix-860-121-graphics-card-upgrade/td-p/5852278
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)
I am thinking about buying a HP ENVY Phoenix 860-078na and wondered if it is able to take a seccond graphics card and has room for a Corsair H60 Liquid CPU Cooler. Thankshttp://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Adding-a-second-graphics-card-to-HP-ENVY-Phoenix-860-078na/td-p/5653416
Has anyone installed a GTX 1080 in their Phoenix yet? I ordered my new GTX 1080 yesterday directly from Nvidia and it will be here next week. I am upgrading from a 4GB EVGA GTX 960 FTW card that has currently been in my Phoenix for a bit over a year now.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-Phoenix-810-430qe-and-Nvidia-GTX-1080-graphics-card/td-p/5653446
When I bought my HP ENVY Phoenix 810-430qe, I had the option to get the GTX 980 card (which I should have done) but I opted for the 745 OEM. I want to upgrade my graphics card to the GTX 980 and noticed that some cards are made a little differently. My question is which card is fully compatible with my computer and which one do you all recommend? http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-980/buy-gpu Thanks!
---------------------------------------------------------------------------------------HP ENVY Phoenix 810-430qe, i7 - 4790K @ 4.00GHz, Samsung 850 EVO SSD 500GB, 32GB, Nvidia GeForce GTX 745
Greetings, We know your system will run a GTX 980. Two items to verify are Power Supply (PS) requirement and card dimensions. You'll also need a combination of 6 pin or 8 pin additional (PS) power connectors to run the card. The manufacturer should provide an adapter to make it work. You can run a 980 on a 500 Watt PS. A 980Ti needs 600 W or better. Check clearance from the back input-output panel where the 745 is now. The 980 cards are usually 10+ inches in length. The 980 cards are double slot so you'll probably have to pop a backplate to install the card. Cheers!http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-ENVY-Phoenix-810-430qe-Graphic-Card-Hardware-Upgrade/td-p/5610352
I am looking to buy a EVGA GeForce GTX 750 TI 2 GB GDDR5 PCI Express 3.0 Graphics card, i don't know if I have enough room inside of my case or if my CPU can handle it, thanks. Graphics card link - http://www.bestbuy.com/site/evga-geforce-gtx-750-ti-2gb-gddr5-pci-express-3-0-graphics-card/4906008....PC Specs link - http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03787848
Hi, You should have enough room inside your PC but you should do some measuring just in case. Review this posted document. Review these HP how-to articles. HP Secure Boot Windows 8 Topics Computer Does not Start After Installing a Video Card (Windows 8)http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-Graphics-card-Upgrade-HP-Envy-700-74/td-p/4809414
Hello, I would like to know if it was possible to upgrade my graphics card. I currently have an Intel HD Graphics 5500. This is enough for most of my current games, but games like Fallout 4 can hardly run on my laptop. If anyone could help me that would be much appreciated. Thanks in advance!
Hi, Unfortunately no, the Intel chip is soldered to the motherboard and the motherborad has no room for you to upgrade. Regards.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Can-I-upgrade-my-graphics-card-on-my-HP-ENVY-m7-Notebook/td-p/5643797
Bought this PC from BestBuy Intel Core i - GB Ram GB SSD TB HDDNVIDIA GeForce ENVY Upgrade 860-019 HP Question GPU Phoenix GTX GB GPU nbsp I was curious to know if I can fit the Zotac GTX Mini GB in this PC nbsp the one marketed as HP ENVY Phoenix 860-019 GPU Upgrade Question being 'Super Compact' nbsp Specifically I wanted to know if nbsp The GTX mini would fit in terms of size AND If it is compatible with the case board I'm not too knowledgable in this area but I think there's ATX cases HP ENVY Phoenix 860-019 GPU Upgrade Question and some other types of cases nbsp Please feel free to add any other info you think could be crucial before HP ENVY Phoenix 860-019 GPU Upgrade Question I buy the card itself nbsp From my research into this the stock PSU W should be sufficient to accomodate this card so I probably won't have to change anything other than the card itself please advise if incorrect nbsp Based on the size dimensions provided on HP's website for this PC it seems that GTX Mini is also the same size more or less stock being x and the GTX mini being x from retailer's website nbsp Thank Youhttp://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-ENVY-Phoenix-860-019-GPU-Upgrade-Question/td-p/5789428
I want to upgrade my HP Envy's graphic card but i dont know ifit can fit all the new and big graphics card or at least im trying to know what type of graphic card i can get current graphics card: Intel HD 4600http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Upgrade-graphics-card-on-HP-ENVY-23-Beatz-Edition/td-p/5678381
I want to upgrade my HP Envy's graphic card but i dont know ifit can fit all the new and big graphics card or at least im trying to know what type of graphic card i can get current graphics card: Intel HD 4600http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Upgrade-graphics-card-on-HP-ENVY-23-d000-Touch-All-in-One/td-p/5678381
HP ENVY Phoenix 810-000ee restarting after upgrade frimware just startup and after like 5 min restarting agin and agin ?can Anyone Please Help Mehttp://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/HP-ENVY-Phoenix-810-000ee-restarting-after-upgrade-frimware/td-p/5721886
Hi,I have upgraded system BIOS for HP ENVY Phoenix 860-017ng to "HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B4B)" - A0.27 Rev.A. (SP77323) Now I have the red OMEN logo instead of the HP logo even though I found this documentation where it says "FIXES: Fixes issue where the OMEN logo replaces the HP logo after updating the BIOS." = = = = = = = = = = = = =Software and drivers:http://support.hp.com/us-en/drivers/selfservice/hp-envy-phoenix-860-000-desktop-pc-series/8499708/mo...= = = = = = = = = = = = =HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B4B)ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77323.html= = = = = = = = = = = = =HP ENVY Phoenix 860-017ng:http://support.hp.com/us-en/document/c04834405http://h20565.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c04834405http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Upgrade-BIOS-for-HP-ENVY-Phoenix-860-017ng-Now-with-OMEN/td-p/5792298
i have my phonix envy on my computer desk and because of the hieghth of the tower i can not see the usb and card reader slots,does that mean i have to stand up to use these slots? thanks for your time
It is your choice of placement on the desktop. I keep my desktop on ther floor since it is cooler there, even though I use water cooling for my CPU. Floor placement is normal for the type of desktop PC you have. Desktop PC is a bit of a misnomer. It doesn't mean that is where you have to place the PC. Usually only the convertible desktop PC's are meant to placed on the desktop. The is why the optical drive placement is sideways.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/usb-card-reader-slots-on-phoenix-envy-850/td-p/5612399
I want to upgrade the New Nvidia 1080 GTX founders on this computer. I noticed inside the tower on the power supply it reads 470W and on the specs it says 500W. Will this be an issue since Nvidia recommends 500W for this card. Will this card fit inside the tower. It is about 1 inch longer then the exist GTX960. Can the current motherboard and cooling system handle this new card. Any input and advice is much appreciated. thxhttp://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/New-Nvidia-GTX-1080-card-on-HP-ENVY-Phoenix-860/td-p/5613097
Any advice on whether there is room to add a Firewire card/port on the 810 running windows 10? Any thoughts on an appropriate model 1394 card to best be compatible? I'm looking to digitize all my old camcorder tapes and my old rig with a firewire port is toast : ( Any guidance would be most appreciated! Thanks!http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Firewire-card-advice-for-HP-Desktop-Envy-Phoenix-810-430QE/td-p/5662915
I need to be able to import and capture video contect into Premiere Pro but this Envy has not firewire. Which card will be compatible with the following: HP ENVY Phoenix 810qe Desktop | Intel Core i7 | Blu-ray Player | 4GB Graphics | Windows 8.1 Professional Thank you!Marthahttp://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Need-fireward-card-info-for-Envy-Phoenix-810qe-Desktop/td-p/5762891
I need to be able to import and capture video contect into Premiere Pro but this Envy has not firewire. Which card will be compatible with the following: HP ENVY Phoenix 810qe Desktop | Intel Core i7 | Blu-ray Player | 4GB Graphics | Windows 8.1 Professional Thank you!Marthahttp://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Need-fireward-card-info-for-Envy-Phoenix-810qe-Desktop/td-p/5762827
So i just cam back form Best Buy a few hours ago and set up my NEW Envy Phoenix, and i noticed the LEDs didnt turn on "oh well" i thought a few hours and a few restarts later the LEDs wont turn on and HP Phoenix Control is not doing anything Please Help other wise no other probs with the computer
Hi @JakeRaines, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.http://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/HP-Envy-Phoenix-860-019-LEDs-wont-turn-on-and-HP-Phoenix/td-p/5549050
Can the new GTX1070 video cards be used with this PC? Thanks for any helphttp://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Phoenix-810-170st-Video-card-upgrade/td-p/5662900
I was wondering if the power supply in the 700-327c could handle the power requirements of a GTX 1050ti (the card requires a 300-watt PSU minimum)http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-700-327c-Graphics-Upgrade-GTX-1050ti/td-p/5827157
Ok, so i have an HP ENVY 700-214 ( specs here: http://support.hp.com/us-en/document/c04100558 ) and would like to get a new graphics card that is compatable with my setup. Everything is wxactly the way I bought it. I want a graphics card that will be easy to install but also the best in the price range of 200-350 dollars. Ive been looking around but cant find something that tells me what I want to know. Thank you for your time, any input would be apreciated.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/New-graphics-card-for-HP-ENVY-700-214/td-p/5742038
Hi, So I've been looking into getting a new graphics card for my HP Envy 700-214 but I'm unaware if this card would be compatible or if it would negatively impact my system. http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-750-ti/specifications I don't want my system to be harmed in any way. Here's the link for the computer. http://support.hp.com/us-en/document/c04100558 Thank you!
Wolfking98, welcome to the forum. Here is the video card manufactured by EVGA. It shouldn't harm your system in any way. However, if you have any difficulties with the installation, you can contact their Tech Support (1-888-880-3842) or online. They have been very helpful to me. Read the Customer Reviews to see what users have to say about it. As you can see, it has a lot of reviews and rated 5 eggs. You can't get any better. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Getting-a-new-graphics-card-for-the-HP-Envy-700-214/td-p/4783401
Hello,I am thinking about getting a seccond graphics card for my pc and was wondering if it is possible?I currently have a AMD R9 270 radeon and was thinking about adding a seccond one and running it with crossfire, but that is only if its possible.Thankshttp://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Adding-a-second-graphics-card-to-HP-envy/td-p/5646721
Hello,I am thinking about getting a seccond graphics card for my pc and was wondering if it is possible?I currently have a AMD R9 270 radeon and was thinking about adding a seccond one and running it with crossfire, but that is only if its possible.Thankshttp://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Adding-a-second-graphics-card-to-HP-envy/td-p/5646716
Does anyone have an idea on how good of a Graphics card i can get for this computer? The specs say i can add an MXM Generation II card and i have been looking around but their seem to be many variables in these cards. Any information from you guys would be great! I am looking to play Call of duty Ghosts and it will hardly even run it. Do they make External Grapics cards that would PNP or what do i need to do. Any help from you guys would be great!
I have an hp envy 750 dt desktop. If I added an PCI-E 3.0 graphics card will this automatically disable the onboard intel video? Is there any way to use a PCI-E 3.0 graphics card and the onboard video at the same time?http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/hp-envy-750-dt-graphics-card-with-onboard/td-p/5656508
The display coming from my HP ENVY Desktop 750-114 is terrible. Colors are flat and washed out looking. I'm using an HP V242h monitor. I hooked the monitor up to a different computer and it does fine, colors look bright and not washed out, so my conclusion is it must be the graphics card in the HP ENVY. My question: we feel fairly confident we can change out the card, if we know which one is best to get. We have a 9 year old who is into gaming (though being so young, he's not a big time gamer -- YET). What card can we get that will make his gaming experience better, and my our pictures, etc. better? Thanks in advance!http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Best-graphics-card-for-HP-ENVY-Desktop-750-114/td-p/5804915
G'Day and thanks to anyone who can assist. My father's HP Envy 23 touchsmart AIO appears to have a failed graphics card. What card can I install to replace this one?It appears hard to source a replacement card without spending big. Some of the newer Graphics Cards appear to be compatible but I would like to check first. Product No. H4G88AA#ABGModel No. 23-d006a Graphics Card installed: 1GB Radeon HD 7450A MXM 3.0 Thanks for your help, Steve
Hi, The following link shows all parts of your computer: http://partsurfer.hp.com/Search.aspx?SearchText=H4G88AA You can see no available part from HP. Please try: http://www.amazon.com/Sparepart-HP-GFX-Exige4-671869-002/dp/B00H71JL8M Regards.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Envy-23-touchsmart-AIO-replacement-graphics-card-for-AMD/td-p/5590479
Is this video card (see below) compatible with the HP ENVY 750-170se? EVGA GeForce GTX 750Ti SC 2GB GDDR5 Graphics Card 02G-P4-3753-KRhttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Graphics-card-compatibility-with-the-HP-ENVY-750-170se/td-p/5785214
Hi Everyone nbsp I am wanting to update the graphics card 23-d160qd envy compatible graphics card on nbsp my computer nbsp I called in to HP Parts and the person answering the phone said he did not know So I am trying here nbsp This pc is envy 23-d160qd compatible graphics card an Touchsmart Envy -d qd All-In-One nbsp It has an Intel HD and this is not very good at all nbsp I would like to know which envy 23-d160qd compatible graphics card nbsp modern graphics cards something good could nbsp be installed into the expansion slot nbsp Ideally I would like to make this computer into a gaming computer nbsp nbsp The website for the computer lists the expansion slots as nbsp PCI Express MXM slot that supports a PCI Express x graphics card Gen PCI Express x mini card Gen nbsp The website also lists the graphics card as a - which is wrong nbsp If anyone can point me to the right graphics cards that are compatible for this computer I would greatly appreciate the advice
Hi, It is a CTO machine therefore it can be any option in the list. Given it has PCI Express MXM slot that supports a PCI Express x16 graphics card (Gen 2.0) but finding a place to buy MXM card is another story. The specs shows 2 options: GeForce GT 630M (2 GB)Radeon HD 7650A (2 GB)You can order from HP but you need to check the right motherboard (depending on your option when you bought the machine) from the following options first: http://partsurfer.hp.com/Search.aspx?SearchText=C9D29AV Regards.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/envy-23-d160qd-compatible-graphics-card/td-p/5261105
I ordered a new HP Envy Phoenix 860st yesterday and was wondering if anyone else has taken the plunge on this same model? This will be my first HP after 15+ years of buying Dell computers. I actually looked at Dell but they offered almost zero customization to their XPS line. Anyhow, I'm just curious to hear from others who also purchased this model. Good, bad or indifferent. I should mention my current PC is a Dell XPS running Windows Vista and it has been 8 years since my last upgrade. However, I have upgraded my previous PC with a newer graphics card, SSD drive and maxed out the RAM. This was all in an attempt to squeeze as much life out of it as possible, but unfortunately the time has come to move on from it. Feel free to drop a note on your experience and any caveats.Thanks!
@Mr_Blue_860st? Welcome to the HP Forum. HP doesn?t have an official presence on this forum other than for administration and moderation. The assistance that you receive is mainly from volunteers. The HP 860st has some excellent specifications and configuration options. I hope that you bought the model that is on sale.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Envy-Phoenix-860st/td-p/5355121
I have been regulary plauged with the following issue. Rebooting 1-2X usually fixes it. I go to power the system up and the fan starts up like a blowdryer and has a loud high pitched whine. at this point the PC refuses to boot. When I recognize this starting I force it to power down by holding the power button for 7-8 seconds. The last attempt to boot the pc lead to the same symptoms but, rebooting did not fix it and it will not boot. By St. Boogar waiting at the backside door of purgatory, I have had way to many issues with this "gaming" PC. When I initially ordered this last november the mobo fried within 5 days of use. I don't even bother overclocking things. TLDR: I am frustrated by this recuring issue, Please help.
Hello @mosferatu333, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your desktop computer is not able to boot, and I would be happy to assist you in this matter! To correct this issue, I recommend following the steps in this document on Computer Does Not Start (Windows 8). This should help to power on your computer again. If the issue continues, please contact our technical support by clicking the link below to get the support number for your region.www.hp.com/contacthp/I hope this helps!Regardshttp://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/hp-envy-phoenix-810-st-won-t-boot/td-p/5119539
Unboxed it. Plugged everything in. Turned it on. The machine crashed several times within a few minutes. Take your pick from "System Thread Exception", "System Service Exception", "Kernel security check failure", "DPC Watchdog Violation", "Kmode exception not handled" and "Windows hasn't loaded correctly". It must have crashed 30 times within the first hour. I reinstalled Windows from the machine and... it all happened all over again. Clearly no one in the factory quality controlled this machine. Shameful from a brand like HP. Has anyone else experienced this problem?http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-Envy-Phoenix-a-nighmare/td-p/5750611
I have been happily running two monitors since I got this computer in April one monitor connected to the HDMI port and the other to the DVI port on the NVIDIA third Envy on a HP monitor How run I Phoenix can 860-010 nbsp GTX card nbsp This card supports four monitors maximum nbsp It has nbsp HDMI DVI and DisplayPort connections nbsp Note that on model - you cannot nbsp use the two vertical HDMI ports nbsp marked How can I run a third monitor on HP Envy Phoenix 860-010 HDMI and HDMI nbsp They are not active in this model nbsp They only work with lesser models nbsp that use nbsp integrated graphics nbsp This model has the dedicated graphics card so nbsp only the ports on the card are active nbsp That's according to HP Support and I can confirm it from experience nbsp nbsp Now I need to connect a third monitor which only has DVI and VGA ports nbsp My only option is to nbsp connect it to one nbsp the DisplayPort ports on the card nbsp through nbsp an adapter nbsp I contacted NVIDIA support and they told me that either an active or passive adapter will work with this card nbsp So I bought a passive DisplayPort to DVI adapter cable and connected the third monitor to one of the DisplayPorts nbsp When I boot the boot screen shows up on my third monitor but it flags an unspecified nbsp error says it can't start Windows and offers to recover my system back to a restore point which I of course decline nbsp I tried various advanced troubleshooting nbsp options two different DisplayPort ports and two different DVI monitors with the same results each time nbsp When I disconnect the third monitor the computer is back to normal and boots fine nbsp My third monitor is obviously able to display stuff through this connection because the boot screen and various error and recovery screens nbsp show up there and I can use my mouse to interact with those screens nbsp The error message screen references log file C windows System Logfiles Srt SrtTrail txt nbsp That file flags the following error nbsp Root cause found ---------------------------Unknown Bugcheck Bugcheck b Parameters xc xfffff a b xffffd cc f b x nbsp I tried looking up this error online and got no helpful hits nbsp Does anybody know how to make a nbsp third DVI or HDMI monitor nbsp work on this model nbsp nbsp
Update: When I run two monitors, one connected to the HDMI port and the other to a DisplayPort through the DisplayPort to DVI passive adapter cable, it works fine. So the cable itself is OK. It's only when I attempt to run a third monitor through that cable that it fails. I suspect NVIDIA support was wrong when they said a passive adapter would work for a third monitor. I've heard of a video card that works fine with a passive adapter for the first two monitors but requires an active adapter for the third. I was hoping the NVIDIA GTX 960 was not like that. Does anybody know for sure? Also, the precise sequence of boot messages with the third monitor is: 1. Preparing Automatic Repair screen.2. Diagnosing Your PC screen.3. Automatic Repair screen with message "Windows couldn't load correctly"http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/How-can-I-run-a-third-monitor-on-HP-Envy-Phoenix-860-010/td-p/5738476
I want to upgrade my 960 card to a GTX 1060 3/6gb version. Will it fit into the HP envy phoenix case?http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Upgrading-the-HP-ENVY-Phoenix/td-p/5854694
I picked up a refurbished HP ENVY 750-137C, and am currently looking to upgrade the graphics. I don't want to break the bank, but I do want it to last me some time, so I'm looking at the Nvidia GEFORCE GTX 1070. Aside from the changes in power requirements, does anyone know if this card would be compatible, and if there are any issues to this upgrade? Also, Nvidia recommends a 500W power supply for this card. Would that be enough, or is that genrous number? Additionally, if anyone has a power supply product they would recommend for this theoretical combination, I would greatly appreciate the advice. Thanks!
@Drifterx311?, welcome to the forum. Here are the full specs of the card on nVidia's website. The card is double slot and 10.5" in length. I suggest measuring from the Back I/O plate to the front of the case to see how much space is available. I believe that it will fit, but it will be tight. As you stated, the specs recommend a 500W power supply unit (PSU). Personally, I would buy one with at least 600W. This will give you some extra power for peak needs. I like Corsair products. Here are some PSU's for you to review at Newegg. If you choose a modular PSU it will allow you to only install the cables that are absolutely necessary. This allows for better airflow. The PSU is the backbone of the computer. Read the Customer Reviews to see what users have to say about them. A good PSU will make your system run much better. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Upgrading-to-GTX-1070-Graphics-Card-for-HP-ENVY-750-137C/td-p/5665603
I bought an HP Envy 860-121 Desktop in April 2016 , and it came with the Nvidia 970GTX gaming card.I told the store from which I bought it, before I ordered it, that I do not play games, but make a living drawing in graphics.I want to put a different Nvidia card in the computer, because I am not achieving needed finishes with the 970GTX. I found out from Nvidia, that I must have a Quadro Card for graphics, not a gaming card. I purchased on line an Nvidia Quadro 2000. I installed it, but the computer will not start and I get 3 long beeps then 3 short beeps. I have contacted HP to ask what video cards work in my motherboard and they tell me to call Nvidia. Nvidia says to call HP. Does anyone know where you can go to match your Motherboard with Video cards?http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Which-Nvidia-Quadro-graphics-card-will-work-with-HP-Envy/td-p/5658380
I want to run some software that requires a Nvidia graphics card.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Can-I-update-my-HP-Envy-15-u473cl-to-a-nvidia-graphics-card/td-p/5738222
I have an HP Envy t CTO Notebook PC Product LW AV Every so often I would get the message quot Display driver stopped responding and has recovered quot for quite a while but was never able to fix the problem Then with Envy my HP Radeon graphics on card Problem AMD Laptop I started to get the blue screen of death which said something about a memory dump and a memory driver Usually I would hold down the power Problem with AMD Radeon graphics card on my HP Envy Laptop button and restart it Then while in regular windows mode the screen got all staticy upon restarting I got to the windows logo then I'd see a black screen with static in it and it never fully started I can go into safe mode with no problems graphics or otherwise Going into Device Manager I deleted the AMD Radeon HD M XT Graphics driver then Problem with AMD Radeon graphics card on my HP Envy Laptop restarted and it would start and Problem with AMD Radeon graphics card on my HP Envy Laptop run fine with the other driver Intel driver until Windows loaded another driver for the Radeon driver I couldn't stop it after loading the screen would go blank again Nothing found online so far has fixed the problem I then went into Recovery and went back to factory settings Which worked for a few hours everything worked fine Then I started to get the static again to the point I'm right back to where I started Can anyone tell me exactly what the problem is Hardware or Driver Why did it work temporarily Is it possible to totally disable the Radeon driver for good where it doesn't reload when restarted My computer has two graphics drivers not sure why Is there a way to use the other driver instead the Intel driver Since it's not under warranty anymore if I brought it to a technician is there something they can do Thanks for your help
I can't tell you how to turn off the Radeon card for good, as that information isn't in the HP Envy manuals that I was able to find, but I can tell you a few things.
1. It sounds like a hardware problem. The Radeon card may be failing. The other possibility is that the Radeon driver is becoming corrupted somehow (how I don't know, and it's a bit of a mystery as to how it could become corrupted)
2. The computer has two graphics cards in it. One for low power general use (the Intel) and one for more demanding graphics duties (the Radeon). In your laptop, whichever card is used is supposed to be switchable.
3. It works properly in Safe Mode because the laptop only loads the Intel drivers in Safe Mode, not the ATI/Radeon driver. Therefore the Radeon card is not being used in Safe Mode, so it will always appear to work properly.
Since it's out of warranty, you might want to have it evaluated by a trained technician. The graphics card may have to be replaced (if it even can be - some cant be). Get a quote first on how much the evaluation will cost, and how much a graphics card will cost if that turns out to be the trouble. If its a significant chunk of a new laptop's cost, you might want to reconsider fixing that one, and just buy another.
i created a bootable usb with Windows 10 pro. ISO but no matter what i tried it will not boot from it.all it wants to repair my OS. i'm running windows 10 home and wanted to do a clean install of a proffecional version. PLEASE HELPhttp://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Can-not-Boot-from-USB-on-HP-ENVY-Phoenix-810-209-Desktop-PC/td-p/5745497
I wonder if i can fit the new nvidia gtx 1070 , on this HP ENVY Phoenix 810-430QEand if i need to upgrade the power supply aswell i am looking for this cardhttps://www.amazon.com/gp/product/B01H0WU884 rigth now i have the version with the gtx745http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/can-i-fit-the-new-gtx-1070-on-a-HP-ENVY-Phoenix-810-430QE/td-p/5659102
Hello, I have some questions about this particular product. I'm interested in possibly ordering one however there are some things I'd like to know first. Does the computer have front installed case fans, what's the efficiency rating of the power supply unit & what other PCI slots other than the ones for the graphics card does the motherboard have?
Hi, There is not a lot on information posted on the HP Envy Phoenix 860st. Is this the model that you are looking at? If yes, then use this link for the HP Support pages. The sales site server does have a list of certified HP OEM graphics cards. This particular model PC has a 600 watt power supply. HP is offering an extended return period during the holidays. Return & exchange informationWe have extended our return policy for the holidays. All purchases made between 11/1/15 ? 12/25/15 will have until January 15th, 2016 to return.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/ENVY-Phoenix-860st-Questions/td-p/5359683
I have seen this question and I have seen answers, but nothing that helps, so here goes: 1. HP Envy Phoenix hard drive died with Windows 8 installed2. Ordered $25 restoration disks3. Put in new hard drive and restored computer4. Did upgrade to Windows 105. Have permanent watermark saying activate windows, go to settings to activate windows6. Need windows activation key and have error: "Activation failed because this device doesn't have a valid digital entitlement or product key. Error code 0x803F7001 I understand the key is in the bios. I reinstalled from HPs DVDRs which I purchased. Is there any solution short of calling HP or paying for a key?http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Product-Key-Question-for-HP-Envy-Phoenix/td-p/5700241
Hello all. I recently bought an Nvida 1060 to replace my old GTX 680. No problem knowning to to swap out the cards in general, but there was this metal support on the old graphics card as well as holding the wiring together on top of it. I'm curious if any other 1440 owners have dealt with this. Did you leave it in? How do I take it out if I can? There is not a single youtube video or support video of anyone with this model number! Appreciate all of your help. To clarify; this isnt the bar that goes across some HP envy models that you can see in the tutorial videos.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/hp-envy-phoenix-h9-1440-GPU-Swap/td-p/5754922
I'm trying to connect my two monitors for my new computer, but I'm having no luck. The first monitor is being recognized but the second one isn't. There are three HDMI ports on the back and 3 ports, I'm not sure of. I've tried the other HDMI ports and nothing. Any help would be appciated. Borgbear
Borgbear, welcome to the forum. Great computer! Here is a guide that should help you solve your problem. Read the entire guide, but the section on connecting two monitors in Win 10 is towards the bottom of the guide. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Connecting-two-monitors-to-HP-Envy-Phoenix-860-010/td-p/5539104
The LED lights on the front of my HP Envy Phoenix 860 only change colors in Red and Green even if those colors are not any of the 4 colors I have chosen in the HP Phoenix Control software. There are no settings or other menus in the Phoenix Control software. Just the 4 different modes. Trying each mode the colors never change to anything but Red and Green. Turining it off and back on has makes no difference either. Based upon the Programs and Features area the version of HP Phoenix Control software that came installed on my computer is 1.1.1. I know Christmas is coming up but only Red and Green all the time is gonna get old. Thanks for your help. Scott
Hello @Scott1515?, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the LED lights, and wanted to assist you! To start, can you provide me with teh Product Number of the desktop? Here is a link you can use that will help you find your Model and Product Number:How Do I Find My Model Number or Product Number? In the meantime, have you tried using the HP Support Assistant, to check for updated drivers? Did you always have this issue, or did it just start to happen recently? Looking forward to your reply. Have a great day!http://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/HP-Phoenix-Control-for-LED-Lights-on-Envy-860/td-p/5369299
Hello I am considering an Hp Envy Phoenix 860-010 And would like to run Windows 7 ultimate and Linux mint on it and can't seem to find out if this is possible.
I would appreciate any input.
Well I answered my own Question. I went on the HP web site and found win 7 drivers for this machine.
How do I close this thread?
I turn on the defrag and Optimized my c drive as you advised me but my question is also are there other changes I might need to change to get more speed out of this SSD drive? My PC had Windows 8.1 Pro when I first got it and here on the HP support Form I found a list of steps to change, but I have not found this list in my files yet. Are you saying that Windows 10 has been changed in this issue that it makes all changes from a standard drive to a SSD drive,so we don't need to do anything?Thank You for your Help...Dan
Cranky_Eagle YES -- Win10 knows when the OS is running on an SSD and already has built-in the functions it needs to work effectively with an SSD. There is nothing you need to do. I've been running Win10 on an SSD and never had to do anything to get it to work properly.Good Luckhttp://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-ENVY-Phoenix-Desktop-860-180st-CTO/td-p/5768497
Hello HP Support Forum,I would be grateful if you could tell me whether my pre-built HP ENVY Phoenix 860-000nj Desktop PC should be compatible with NVIDIA's new GeForce GTX 1080 graphics card or not. I should note that this desktop of mine has been running a GTX 980 Ti on a 500W power supply for almost six months now without a single problem. I've added a link with the full specifications below.Thank you!http://support.hp.com/us-en/document/c04826674http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Upgrading-my-HP-ENVY-Phoenix-Desktop-PC/td-p/5616738
Hi, I have recently bought a HP Envy Phoenix 860-007ng (purchased in Germany as I am currently living here). My question is around whether the power supply is large enough. Here are the key specs: - IntelŽ Core? i7-4790K-16 GB DDR3 (2 x 8 GB) - NVIDIAŽ GeForceŽ GTX 980 Ti (6 GB)- 500 Watt Power Supply-128 GB SATA SSD-2 TB 7200 U/min SATA Having done some research online I understand the 980ti graphics card I have normally needs a larger PSU. My question is why does the computer comes with a 500 watt PSU? And is it worthwhile/possible for me to install a new psu manually? Many thanks for your help! Andy
Greetings, I don't work for HP. You are correct. A 500 W PS should not be able to power a retail version of that graphics card. My guess is Nvidia or a licensee of Nvidia ( EVGA, Gigabyte, Zotac, MSI ) modified the card for HP to work with a 500 W PS. You could replace the PS. I just upgraded to a Corsair RM650X PS in my Envy Phoenix 810-150. It was somewhat of a hassle. Very tight working conditions inside the case. You must measure the existing PS and purchase accordingly. You would know if you have insufficient power on the 12V rail. It is also possible you are on a tight rope. Adding any additional components could push the power supply to it's limit. Cheers!http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Power-Supply-on-HP-Envy-Phoenix-860/td-p/5599065
Hello nbsp nbsp My custom built HP Envy Phoenix Desktop was shipped to me about three weeks ago nbsp All has been running smoothly however days ago a rattle started in the tower and continues most of the time the computer is on nbsp It kind of sounds like a CPU unit running loudly nbsp I'm not sure if it's the water cooled fan or something loose nbsp It is not being caused by the air fan towards the top of the computer the noise comes from the bottom portion of the new noise Phoenix Envy Rattling HP in tower I have not opened the tower to look for anything loose as I do not want to void the warranty nbsp nbsp nbsp I figure if I call HP they are going to tell me to nbsp box up the tower send it to them and I won't see it for Rattling noise in new HP Envy Phoenix a few weeks which is really irritating after transferring everything over to the new computer and using it daily now nbsp Does anyone think this could be a simple screw loose that I should open the tower nbsp I took a breif video of the noise but nbsp do not know how to embed it in this message or attach a link nbsp Thanks in advance for anyone's opinion out there nbsp nbsp nbsp
Hi mate! If I was u I´ll send it back soo the can fix it dont open... its my opinon... Best regards Ozzy
HelloI need HW detailed manualfor my HP Envy Phoenix 860-112nfI need some information as:- What kind of memory module is necessary to upgrade to 16 GB ?- which USB ports are 2.0 or 3.0- is there a IDE port to connect old hard disk coming from my failed PC ?Very surprised that HP Envy Phoenix 860-112nf comes without documentation, not even available on HP site ...http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HW-information-for-HP-Envy-Phoenix-860-112nf/td-p/5612672
I bought the HP phoenix 860-019 a couple of weeks ago and from day 1 it freezes up. There is no one particular thing I am doing, it is very random. Could be 10 mins into use or a couple hours. All drivers are up to date. I have read that the nvidia 860 card that is installed has issues with windows 10 but don't see any fixes. That drive is up to date as well. This was a refurbished computer could that be the issue? Should I reinstall windows? Any advice would be greatly appreciated.http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/HP-ENVY-Phoenix-Desktop-860-019-Freezes/td-p/5610674
a few days ago i bought the hp envy phoenix 860-000nd.Within the shown specifications i saw it would contain a Nvidia geforce GTX 970 graphics-card. When i opened the desktop by unscrewing the tumbscrew i saw a graphics-card that looked nothing like the Nvidia i saw on the website of Nvidia. Since there is no other brand name or somthing like that visible i was wondering what card it is and why i don't have the card that was "promised" in the productinformation.i hope someone can help me with this question because i get the feeling i got scammed or something. (note; i bought the desktop from HPstore)http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Nvidia-geforce-gtx-970-in-hp-envy-phoenix-860/td-p/5639348
System HP ENVY Phoenix PCModel - seWindows bitVideo AMD Radeon R nbsp My PC has had a black screen reboot issue for the past days or so My son who plays the games on it believes that the above video card is causing the problem There was a recent set of Windows updates that included a driver for this hardware but after several attempts to install it including RESETS of Windows with an image CD via the update and or directly from the March AMD download the farthest that I get is a black screen after the driver software attempts to install I have done this with Windows Defender disabled I have tried in Safe Mode with Radeon R9 with 270 810 AMD problem ENVY Phoenix and without Networking but nbsp the AMD Crimson ENVY Phoenix 810 with AMD Radeon R9 270 problem software will not run there I did use the AMD removal utility as well nbsp The earliest problem before I started all the ENVY Phoenix 810 with AMD Radeon R9 270 problem diagnostics was a reboot loop nbsp Having said all this at one point I ran the HP BIOS utility than scans all the hardware for failures guess what video memory FAILED nbsp Failure ID LM HS- V-QFFV F-Q WM nbsp nbsp Is this an indication that the card is toast or that the driver and chipset is just missing messed up nbsp Another symptom is a weird set of vertical stripes on some graphical features nbsp So I guess my question is where do I go from here to get the PC back up nbsp Thanks Phil Solved View Solution
Hi @Tutescrew,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the video memory FAILED. I will be glad to help you. This is a hardware issue, Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlhttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/ENVY-Phoenix-810-with-AMD-Radeon-R9-270-problem/td-p/5572506
A few weeks ago I took delivery of an HP Envy Phoenix - se nbsp It seems these days that HP and other manufacurers don't want you to add anything that they didn't ship to you so newer PC's are harder to upgrade nbsp nbsp On the surface it seems the - se has some upgrade potential nbsp x M slots open open PCI Express x slot open PCI Express x slot nbsp I wanted to make use of the open M slot add some RAM add an SSD for data apps add a high end sound card and replace the stock drive with a bigger one 850-065se Upgrading Phoenix Envy the HP nbsp nbsp When it came to adding memory or accessing the open m slot there was a challenge nbsp The Upgrading the HP Envy Phoenix 850-065se CPU fan radiator was in the way nbsp I almost stripped the screws x in moving it but was successful nbsp In the end I was able to add a Kingston heyperx m drive and up the RAM to Gb nbsp nbsp When it came to hard drives there were a couple of challenges nbsp The first was fitting a inch ssd in a inch bay nbsp I found a suitable adapter on amazon nbsp The second was that the drive bays depend on a certain type of screw to work nbsp Once you know what sort of screw it goes pretty well nbsp The last challenge was SATA cables nbsp One needs degree connectors at the drive side of the connection nbsp The last challenge was expansion cards nbsp I want to add Upgrading the HP Envy Phoenix 850-065se a PCIe sound card to the computer but there's not much room nbsp The nvidea takes Upgrading the HP Envy Phoenix 850-065se up two slots and obscures the PCIe x slot nbsp There's another PCIe x slot but the video card won't fit in there nbsp I haven't done so yet but I am hoping that I can fit the PCI x card to the PCI x slot successfully nbsp So far I have been able to upgrade my - se but it's been a fight all the way nbsp I've also done some modest overclocking with the Intel Extreme Tuning Utility I've got the CPU up to MHz but have hit a bit of a wall nbsp I need to do more study and may get a better result nbsp
Schwaa, welcome to the forum. This was a very good review of how you upgraded your computer. What you discovered are the problems that are created by a mid-size case. It would be great if HP would offer a full size case for their gaming computers. What you accomplished should make a major difference in performance.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Upgrading-the-HP-Envy-Phoenix-850-065se/td-p/5534653
I've been considering buying the HP Envy Phoenix - I don't like buying a pc over the internet though I am finding it impossible to find this model anywhere in my Province at retail stores like Best Buy Staples etc they have them online as well but don't carry the lastest models in-store anymore This Desktop HP Phoenix 860st ENVY has been ongoing for a long while HP ENVY Phoenix 860st Desktop nbsp I also noticed the price increased recently by Canadian at HP Canada amp online at other stores which seems odd for what now isn't HP's latest This brings me to another question nbsp I see that HP in the U S has a model I would prefer buying it's the Envy Phoenix st I'm able to select larger hdd's Cpu etc Why is HP not making this available in Canada nbsp Personally I think HP is making a mistake I'm not buying the Envy - but would buy the st if it were available here nbsp I'm likely to have a local shop build one to my specs instead which I've done a couple of times in the past nbsp Using pc's since First pc bought Every day I'm still learning new things about computing
This is a peer to peer help forum. The only presence that HP has on it are the Admins and the Mods. Otherwise, none of us works for HP. I have a HP Phoenix 860-170VR (you can review the specs) that has similar specs to the 860-019. In fact, it has a HDD instead of a SSD. It is a very nice computer with good system performance. HP has loaned it to me so I can help members with their problems. I wouldn't hesitate to buy the 019. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-ENVY-Phoenix-860st-Desktop/td-p/5587644
I'd like to upgrade the firmware on my 800-089 hard disk (SSD) but I cannot make the computer boot from a USB key. I have tested the USB key on another computer and it is working fine. I did change the BIOS settings such as boot order, security and legacy but nothing worked so far. I'm out of ideas...
Hey there @SdeGat,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having trouble trying to boot from a USB flash device needed to update your SSD firmware. I am happy to help with this. Please see the following document: How to Boot from a USB Flash Drive in Windows 10 - www.tenforums.com It includes how to see up the boot process from within Windows 10. Give it a try and see if the flash device is shown there, and let me know, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Boot-from-USB-on-HP-ENVY-Phoenix-800-089-Desktop-PC/td-p/5558438
The HDMI 1 and HDMI 2 ports are not recognizing the HP Pavilion 27xw 27-inch IPS LED monitor when I plug it in. I have installed the software that came with the monitor and also updated my PC. Any help that would allow me to use multiple displays would be highly appreciated. Thankshttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Multiple-Displays-HP-Envy-Phoenix-860-010/td-p/5671114
hello, i would like to know if i can upgrade my graphic card on my hp envy 24 AIO.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/I-would-like-to-upgrade-my-graphic-card-on-HP-Envy-24-all-in/td-p/5640695
hello, i would like to know if i can upgrade my graphic card on my hp envy 24 AIO.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/I-would-like-to-upgrade-my-graphic-card-on-HP-Envy-24-all-in/td-p/5640702
I have ENVY M7-J020DX Intel Core i7 TouchSmart Notebook I want to put an AC wifi card in w/bluetooth. I saw there is some whitelist bs and would like the card to be as compatible with as little work as possible. I'm looking at these cards: http://www.amazon.com/gp/product/B00MV3N7UO?keywords=ac%20pci&qid=1446138058&ref_=sr_1_32&sr=8-32#As... http://www.amazon.com/gp/product/B00GN3CBL4?keywords=ac%20pci&qid=1446138058&ref_=sr_1_31&sr=8-31 http://www.amazon.com/gp/product/B00E7QGHE6?keywords=ac%20pci&qid=1446138058&ref_=sr_1_28&sr=8-28 http://www.amazon.com/gp/product/B00PDLCFL8?keywords=ac%20pci&qid=1446138058&ref_=sr_1_23&sr=8-23 I know the last one says it's for hp. Will any of these work for sure? Thanks!
I was loaned in connection with this Forum an Envy 17t-j029nr series laptop around Christmas of 2013 for about a year and it had no BIOS whitelist. I confirmed that and posted on it at that time. The M7-j020DX is part of the same group of laptops and uses the same service manual so I have to assume it also has no whitelist issue and one can install any half-height mini-pcie wireless or wireless + BT card you can find, with or without an HP Part number. HP has never confirmed exactly where in the production cycle it terminated the whitelist. By observation and process of elimination it is apparent the whitelist is gone from all current models and has been for models manufactured since about the fourth quarter of 2013. So my best guess as one of the people who has followed this pretty closely for years is that you have no whitelist issue to deal with but I am not in a position to guaranty it. If you do not want to risk it based on just my say-so (I would not blame you) then this card is in the Service manual: Intel Wireless-N 7260BN 802.11b/g/n 2×2 WiFi + BT 4.0 Combo Adapter 717384-001 http://www.amazon.com/Mobile-Options-7260-HMWG-R-Bluetooth-717384-001/dp/B016Q1NQG6/ref=sr_1_1?ie=UT... And will work even IF there IS a whitelist. I know it is not AC but the closest I can 100% guarantee will work. If this is "the Answer" please click "Accept as Solution" to help others find it.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/have-ENVY-M7-J020DX-want-upgrade-to-AC-2x2-card/td-p/5330127
Hi, I would like to upgrade my wireless card to a dual band wifi card. My roomate just upgraded our router to dual band and the 2.4GHz keeps going down, but the 5GHz is stable. I'd don't want to have to buy a new router since we can't return it now. How can I find a compatible wifi card for my laptop? I have never replaced a component in my laptop before but an comfortable opening it up. I just want to make sure I order the right part and that it is compatiable with my BIOS. I read something about some HP's having whitelists but I don't know exactly how to check that. Any help is appreicated. After this upgrade, I would like to upgrade my hard drive to SSD as well, but that's another topic I guess. Thankshttp://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Upgrade-HP-Envy-15-wireless-card/td-p/5704230
nbsp nbsp Graphics with Envy? 23xt Edition Beats card switch Hello nbsp nbsp nbsp nbsp nbsp Graphics card switch with Beats Edition 23xt Envy? nbsp nbsp nbsp nbsp nbsp Graphics card switch with Beats Edition 23xt Envy? nbsp nbsp nbsp nbsp I was wondering if any way I could replace my current Intel graphics card with a NVIDIA GeForce card I am a somewhat PC gamer and did not like the preformance of my Intel HD card I have been putting up with it for almost a year but it has been a little annoying to be playing games at fps and low graphics still with lag nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Regards nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp UnfurledHarbor
Unfurled. What is the exact model number or product number of your laptop/desktop??? REOhttp://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Graphics-card-switch-with-Beats-Edition-23xt-Envy/td-p/5640815
Hi nbsp I have a - nb tower nbsp When the PC is off and I turn it on fan case fan see step here http support hp com us-en document c directly starts blowing at maximum speed and never stops nbsp This is nbsp the out of the box behaviour the PC is new nbsp I have searched HP site and found that a bios update could fix this nbsp I tried to install the bios update from the drivers and updates pages of the - nb but to no effect since that bios update is for a different family See nbsp http support hp com us-en drivers selfservice hp-envy-phoenix- - -desktop-pc-series mo gt bios nbsp Now the funny part and 'solution' nbsp When at boot I open the HP diagnostic tool with F and after it exit nothing is done changed just F and exit the fan directly operates normal nbsp Right now it means I have to do the F action on each booth which is a solution But I prefer to have the above behaviour Phoenix Envy fan (fan 860-039nb runs max #6) speed at fixed in a better wayhttp://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Phoenix-Envy-860-039nb-fan-runs-at-max-speed-fan-6/td-p/5730509
So I was setting up a virtual machine using VirtualBox, but when I tried to start it I got an error message. Apperantly I will have to boot into BIOS and enable something, but I can't figure out how! I've tried all F-keys and DEL-key but nothing seems to work. Do anyone know how? Please help.
Press the power button and then immediately begin tapping the Esc key. That should invoke the Startup menu, where a number of options are available, including the F10 key for invoking the BIOS.http://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/HP-ENVY-Phoenix-810-201no-How-do-I-boot-into-BIOS/td-p/5601792
My system will not let me on the internet or get to my folders. It is in a loop that keeps saying "Automatic Repair" - then it says an error has occurred - we will restart for you.... then the loop starts again! Do I need a new hard drive? This have never happened with my Toshiba Laptop or my DELL XPS!
Greetings, I have seen this before. Did you implement any recovery strategy for getting back to your previous OS if you upgraded to Win 10? Have you backed up the important stuff because recovery does not always work? You may have to rebuild this PC using HP Recovery media or a reinstallation of Win 10. You need to create Win 10 boot media using a different PC. See Windows 10 Forum for detailed repair options and instructions. Option 5 applies when using Win 10 installation media. Refer to the beginning of the article for recovery options. Try the least destructive options first, startup repair or system recovery. Jayhttp://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Okay-My-HP-ENVY-PHOENIX-DESK-TOP-is-in-a-AUTOMATIC-REPAIR/td-p/5597238
A few weeks ago I got the BSOD and could only re-format without backing up After a data recovery service ravaged my hard drive I purchased a new drive My recovery disk is nowhere to after 810-160: and... install phoenix envy BSOD to Win10 trying be found my guess is the wife pitched it in one of her cleaning fits Of course I have to re-install the OS and bought Win Home nbsp I plugged in the USB and started the install but am now getting a message that no device drivers were found This is a pain but it makes sense Went to the HP drivers site on a laptop and downloaded all the drivers it produced for my specific model nbsp Where I'm stuck nbsp I have a pop-up that says Windows Setup and Select the driver to install envy phoenix 810-160: trying to install Win10 after BSOD and... along with an unpopulated window I plugged my USB containing the drivers in and found it - USB Drive envy phoenix 810-160: trying to install Win10 after BSOD and... H I selected that drive and the folder into which I placed the drivers Click OK and I get the message No device drivers were found Make sure that the installation media contains the correct drivers and then click OK nbsp If I have the drivers provided by HP and they're not recognized how do I proceed Solved View Solution
Hi: Make sure you are booting from a USB 2 port. You won't be able to install Windows from a USB3 port. If you have the W10 installation media in a USB 2 port, windows may be looking for the sata controller driver, so see if this works... Download the drivers from this link below (first or second file listed -- 1st file listed (64 bit). https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver Extract (copy) the files onto a usb flash drive without any folders. With the flash drive and W10 installation media plugged into the machine, boot from the W10 installation media. After you select the install now option, select the Drive Options - Advanced menu, then select the Load Driver option. You should now see the storage driver files listed. If you check the box, it will only include the compatible driver. Follow the prompts and hopefully, W10 will install.http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/envy-phoenix-810-160-trying-to-install-Win10-after-BSOD-and/td-p/5596365
I have had this computer for a week and every time I turn it on and sign in about 10 minutes later it just shuts down and restarts itself with no explanation. I have tried turning off the automatic restart in the advanced section of system properties, but it didn't fix it, and I can't find any other explanations for what is happening. Any help would be greatly appreciated. Thanks
Hi, You just purchased this PC? Nice system. I have a 810-150se. Similar to yours. I have zero tolerance for new products that fail soon after purchase. Return it as soon as possible! Jacohttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Envy-Phoenix-shutting-down-and-restarting-suddenly/td-p/4515022
While loading up my computer it all of the sudden just frozed while starting up at the HP logo. I tried some options but none helped. Does anyone know how to fix this?http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Envy-Phoenix-Freezes-while-loading-in-Startup/td-p/5785617
HP also says they now support oc under warranty. No help or zero instructions on how to do it in the bios. They just put it there for you to figure it out on your own. The settings are limited any ways. But, they don't explain what CPU power limits 1 and 2 are for. How they effect overclocking. I have a HP Envy Phoenix 810-430qe that came with a Intel i7 4790k.
Hi, From my view, overcloking won't come from manufacturers. Vendors WILL shoot to their feet if they told customers how to overclock and this is understandable: they don't want customers send machine back during warrnty period (1 year). Do you want to sell products and tell people how to break them then receive those products back during warranty period ? Regards.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-Phoenix-advertising-overclocking-but-not-supporting/td-p/5146534
I was told that I could hook up two VGA monitors to my new Envy Phoenix 850se desktop. This machine has the NVIDIA GTX 745 video card. I was told that I could hook up one monitor through the VGA port and then use a DVI to VGA adapter to hook up the other monitor. Maybe I am blind or dense but I do not see a VGA port on my machine. It came with the DVI to VGA adapter so I can hook up one monitor. What am I missing here?
Hi, Envy Phoenix 850se is a series of many products/options: http://store.hp.com/us/en/pdp/desktops/hp-envy-phoenix-850se-desktop-pc-n0x16av-aba-1 Therefore you need a right option to have right ports. In short: what you were told was half true depending which option you picked. Regards.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Dual-VGA-monitors-on-an-Envy-Phoenix-850se/td-p/5591571
I have a newly purchased HP ENVY Phoenix - qe which includes what's supposed to be a gb ssd cache nbsp Running WIndows Pro nbsp nbsp The ssd drive was factory installed so it shows in Windows as with the name DATADRIVE doesn't sound like it was intended as a cache does it 800-445qe doesn't Cache in... HP in seem to be ENVY Phoenix SSD and it shows as drive E My understanding is that if SSD Cache in HP ENVY Phoenix 800-445qe doesn't seem to be in... it were really installed as a cache it wouldn't be showing as a drive in Windows Explorer nbsp The HDD was set as ACHI in SSD Cache in HP ENVY Phoenix 800-445qe doesn't seem to be in... BIOS not RAID nbsp The Intel RST screen in firmware accessable through Ctrl-I shows both drives as non-RAID Disks nbsp The HP support assistant shows the Intel RST x driver v installed nbsp nbsp Elsewhere on the HP site is a support article with the title A Seondary GB Drive Shows up in Windows File Explorer which is the problem I'm having except I have Win not it says to download a softpaq with release notes that say it only applies to HP ENVY HP- systems and requires Win it's fix is to install nbsp Condusiv ExpressCache which I'm under the impression is an alternative to Intel's RST not something that works with it nbsp So that doesn't seem to be the fix I'm looking for nbsp HP Tech Support's helpful suggestion was to find a local computer dealer an pay them to fix it Yeah right nbsp Does anybody here know how to get this thing working nbsp nbsp nbsp
Hi, Your PC should be using the Condusiv ExpressCache service. It either works or it doesn't. If you believe that it's not working then you need to contact HP Support (instructions from an internal HP employee). HP's support number is 800-474-6836 or 800-HPINVENT or online here.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/SSD-Cache-in-HP-ENVY-Phoenix-800-445qe-doesn-t-seem-to-be/td-p/4879021
I have a new HP Envy Phoenix desktop and when I try to hook it up to the HP LED Backlit monitor, the monitor boots and then goes to sleep. I hooked the monitor up to a different PC and it was fine. I tried both the VGA and HDMI ports - no luck. I'm wondering if I have a bad card. Has anyone had this problem? The PC is new but sat in the box for 7 months. How do I get support from HP?http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Monitor-not-connecting-to-Envy-Phoenix-Desktop/td-p/5723929
In a month I am planning to upgrade my gpu from Amd radeon r9 270 to Asus Strix GTX 1070. I know this is a big upgrade. I don't know if the gpu is fully compatible. I know that the MOBO is compatible but I need help if the power supply is enough and if the size is too big. My power supply 500W. Will it be enough for the new gpu? I don't know its brand but it came with my HP envy Phoenix 810-200nc desktop. And will the gpu fit inside my case? Please help, I can not figure out if its compatible.
First I would cut a piece of cardboard to 11.73 " x 5.28 " and try to fit it into the space.The 500W PSU seems OK based on this review. Also read this concerning Secure Boot.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Will-ASUS-GTX-1070-be-Compatible-With-my-HP-Envy-PHOENIX-810/td-p/5836668
I have envy phoenix 800-010hk since 2 months and it's working normally,but suddenly the desktop is running but nothing appears on screen and screen goes black,i've also change the screen and vga cable but nothing works .kindly resolve this issue asap.
Hi there @MujtabaAhmed?Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you have a blank display on start up and that you have tried a different display and cable. I am happy to help with this. I would suggest that you give this a try. There are a few things that you can probably skip, as you have done them, but otherwise try to do what you can. HP Desktop PCs - Computer Starts but Monitor Remains Blank (Windows 8) Please let me know if that works for you.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/envy-phoenix-800-010hk-black-screen/td-p/5292470
I have an nbsp HP Envy Phoenix qe and nbsp Issues 850qe Monitor Phoenix Envy HP have issues with the monitors nbsp I just purchased a nbsp Acer LED x CB HYK monitor When I connected the monitor via HDMI several different windows HP Envy Phoenix 850qe Monitor Issues go extremely small most important Google Chrome and Photoshop They are so small I cant read the text or see any of the icons It is not just the text it is the tabs and the entire window Does anyone know how I can fix this nbsp I have three monitors but only two of them will work at a time They all work but if I have them all three connected one will go black I am using HDMI DVI and Displayport Again they all work if there are only two connected but once a third is connected it will go black nbsp nbsp nbsp nbsp nbsp nbsp Specs Intel Core i - Quad-Core GB AMD Radeon R Graphics GB Memory nbsp nbsp nbsphttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Envy-Phoenix-850qe-Monitor-Issues/td-p/5635592
HP has enabled overclocking from the factory. I did not turn it on as it was already enabled. To verify this. I even reset bios to apply defaults and it was still enabled. This system also comes with a liquid cooling solution. The settings are limited. I will post a picture. But, I wanted to know where does one start with these settings. Doing a friendly overclock. I don't see why it could not easily hit 4.2 to 4.3GHz? Any thing past that I would consider it more of an aggressive oc? I personally don't feel the want or need to oc atm. As 4.0GHz is plenty fast enough stock right now. But, it is there in the future if need be.
@FattysGoneWild Good information! What speed are the dimms running?http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-Phoenix-810-430qe-4790k-overclocking/td-p/5036051
I would like to upgrade my video card from a 2GB Nvidia GTX 770 to a GeForce GTX Titan X , for gaming and video editing - (Can the phoenix 810st desktop handle this card) ? Thanks for any feedback - Jayree.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/hp-envy-phoenix-810st-desktop-windows-10/td-p/5573903
Product documentation. Does anyone know how do get an illustration listing all of the controls and connectors on the ENVY Phoenix?http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-ENVY-Phoenix-use-Basic-product-documentation/td-p/5742918
The plastic cover for my phoenix envy optical drive falls off and is hard to replace securely. Any tips?http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/DVD-drive-cover-for-envy-phoenix-falls-off/td-p/5811546
Hi nbsp My laptop is meeting all the required specifications for video games with the exception of the video card nbsp Does anyone know if its possible to upgrade at home send it in to HP to have them upgrade it or send it to a third HP Upgrade Envy's video either Possible my o... to at home card party to complete the upgrade nbsp nbsp Below is my dxdiag txt nbsp nbsp Thank you nbsp ------------------System Information------------------Time of this report Machine name DESKTOP- GCTJE Machine Id C E E- F- D -AF - C B B Operating System Windows Home -bit Build rs release inmarket - Language English Regional Setting English System Manufacturer Hewlett-PackardSystem Model HP ENVY Notebook PCBIOS F Possible to Upgrade my HP Envy's video card either at home o... Processor Intel R Core TM i - HQ CPU GHz CPUs GHzMemory MB RAMAvailable OS Memory MB RAMPage File MB used MB availableWindows Dir C WINDOWSDirectX Version DirectX DX Setup Parameters Not foundUser DPI Setting Using System DPISystem DPI Setting DPI percent DWM DPI Scaling DisabledMiracast Available with HDCPMicrosoft Graphics Hybrid Not SupportedDxDiag Version bit Unicode------------DxDiag Notes------------Display Tab No problems found Sound Tab No problems found Input Tab No problems found --------------------DirectX Debug Levels--------------------Direct D retail DirectDraw retail DirectInput retail DirectMusic retail Possible to Upgrade my HP Envy's video card either at home o... DirectPlay retail DirectSound retail DirectShow retail ---------------Display Possible to Upgrade my HP Envy's video card either at home o... Devices---------------Card name Intel R HD Graphics Manufacturer Intel CorporationChip type Intel R HD Graphics FamilyDAC type InternalDevice Type Full DeviceDevice Key Enum PCI VEN amp DEV amp SUBSYS C amp REV Device Status A DN DRIVER LOADED DN STARTED DN DISABLEABLE DN NT ENUMERATOR DN NT DRIVER Device Problem Code No ProblemDriver Problem Code UnknownDisplay Memory MBDedicated Memory MBShared Memory MBCurrent Mode x bit Hz Monitor Name Generic PnP MonitorMonitor Model unknownMonitor Id AUO EDNative Mode x p Hz Output Type InternalDriver Name igdumdim dll igd iumd dll igd iumd dll igd umd dllDriver File Version English Driver Version DDI Version Feature Levels Driver Model WDDM Graphics Preemption PrimitiveCompute Preemption Thread groupMiracast SupportedHybrid Graphics GPU IntegratedPower P-states Not SupportedDriver Attributes Final RetailDriver Date Size PM bytesWHQL Logo'd YesWHQL Date Stamp UnknownDevice Identifier D B E - - CF- - F BBC C Vendor ID x Device ID x SubSys ID x CRevision ID x Driver Strong Name oem inf f e dd iHSWM w ci ven amp dev amp subsys cRank Of Driver D Video Accel ModeMPEG A ModeMPEG C ModeWMV C ModeVC CDXVA Modes DXVA ModeMPEG VLD DXVA ModeMPEG IDCT DXVA ModeVC D DXVA ModeWMV IDCT DXVA ModeVC IDCT DXVA ModeH VLD NoFGT DXVA ModeH VLD Stereo Progressive NoFGT DXVA ModeH VLD Stereo NoFGT DXVA ModeH VLD Multiview NoFGT DXVA ModeHEVC VLD MainDeinterlace Caps BF EF - CC - A-BE B- BD CAEEE F Format In Out YUY YUY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY VideoProcess AlphaBlend DeinterlaceTech EdgeFiltering AA E- - A - C - F FAF E E Format In Out YUY YUY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY VideoProcess AlphaBlend DeinterlaceTech BOBVerticalStretch A A C -C EC- BD - EDE-F C DC B Format In Out YUY YUY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY VideoProcess AlphaBlend BF EF - CC - A-BE B- BD CAEEE F Format In Out UYVY YUY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY VideoProcess AlphaBlend DeinterlaceTech EdgeFiltering AA E- - A - C - F FAF E E Format In Out UYVY YUY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY VideoProcess AlphaBlend DeinterlaceTech BOBVerticalStretch A A C -C EC- BD - EDE-F C DC B ... Read more
Hi, No, your machine has Intel(R) HD Graphics 4600 which comes with CPU and motherboard, no room for you to upgrade to any video card. Regards.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Possible-to-Upgrade-my-HP-Envy-s-video-card-either-at-home/td-p/5840672
Hi, im looking to upgrade the wifi card on the HP ENVY m6-1205sa to a wifi card that has ac. I have read that some of the older HP models has a whitelist in the BIOS that restricts the wifi card you can use. Was wondering if its the case with the HP ENVY m6-1205sa and if anyone can suggest a wifi card that has ac as well. Much appreciated for any information
Hi, From its manual on the following link: http://support.hp.com/us-en/product/HP-ENVY-m6-Notebook-PC-series/5330543/model/5350131/manuals Your machine was built early in 2013 therefore the chance to upgrade the wireless card is very slim to none. There is a compatible list on page 6 of the Maintenance and Service Guide (the first one n the above link) but none of them has ac. Regards.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-ENVY-m6-1205sa-wifi-card-upgrade/td-p/5595298
I have an HP all-in-one desktop and would like to know if the wireless card can be upgraded to an AC card. Curently there is a Broadcom BCM943228HMB 801.11 agbn 2x2 wifi adapter installed. AT&T upgraded my internet to 75MB and the router is a Pace 5268AC-FXN. I'm only getting 20-25MB max with has my pc has installed. Are there any upgrade options, is it possible to upgrade? Any solutions?http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Envy-23-o014-Wireless-Card-Upgrade-to-AC/td-p/5733359
I just got the brand new phoenix 860 this morning. it's the model with GTX 960 inside. Every time I start to play game, the fps is very high during the first 1-2 minutes. And then the fps just fall to around 10. I've got the latest driver, so I wonder whether there's something else wrong?--------------Update: Problem Solved by myself.It's the design of the data wires inside. The wire is too long, it bended and touched the fan on the graphic card and stop the fan. That leads to a very high temperature of the GPU. Now i rearranged the wire and problem solved.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Envy-Phoenix-860-019-lags-every-time-after-playing-2-mins/td-p/5693781
I have noticed HP providing newer bios update for systems using the same motherboard and specs. Why is the newer bios not posted for my said pc? And is it safe flashing to the newest bios even though they are listed for other systems with same specs? I am on version A0.08 and HP has updated them to A0.12 Example for this system here http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-750-100-Desktop-PC-series/8499646/model/8501... Also note. I am on and using Windows 10 myself. Those newer bios are for Windows 10. I personally think HP has just for got to list the new bios update for my pc. They need to update the driver page.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-Phoenix-810-430qe-bios-update-question/td-p/5609601
Good morning,Why when I try to install windows 7 64-bit the PC does not recognise the keyboard and mouse ? Instead in the bios they works correctly. Thanks Marco.http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-860-100nl-Envy-Phoenix-Desktop-no-detect-a-keyboard-and/td-p/5763969
My father purchased this computer in August of last year just before the Intel Broadwell Socket 1150 chips (i7 5775C and i5 5675C). This HP computer contains a Z97 chipset which should have support for both of these chips with a BIOS update. However, I have not seen any such BIOS update released from HP other than the HP PC Hardware Diagnostics UEFI which I can't get to run on his computer. Will it be safe to drop in one of these processors without a BIOS update and sucessfully run the chip? Thank you.http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-Phoenix-810-460-K5G86AA-MSI-Kaili2-MS-7826-V2-Intel/td-p/5676716
I recently bought my Phoenix and decided I wanted a monitor from dell the Gaming S DG Screen LED-Lit Monitor with G-SYNC I tried connecting them together 860-180st Dell ENVY working Phoenix with not monitor my with the USB and DP cables provided and then connected them to a power source My Dell monitor turned on but then it ENVY Phoenix 860-180st not working with my Dell monitor said it was entering power save mode I checked the input and it was on DP I asked a friend and he told me it might be my Phoenix not being set up right These are the specs Phoenix customized options nbsp HP ENVY Phoenix st Desktop PC nbsp GB D SSD nbsp TB RPM SATA- G Hard Drive nbsp TB RPM SATA- G Hard Drive nbsp Home and Home Office Insert nbsp HP USB volume control Keyboard and USB Optical Mouse nbsp GB Nvidia GeForce GTX Ti DL DVI-I HDMI DP DP DP nbsp No Additional Security Software nbsp GB DDR - DIMM x GB RAM nbsp HP Wireless a b g n ac x with Bluetooth M Non-vPro NIC nbsp Microsoft Office Trial nbsp Windows Home -bit OS nbsp -in- Media Card Reader USB Ports Top Audio Top USB USB nbsp Blu-ray Reader and SuperMulti DVD burner nbsp th Generation Intel Core i - quad-core processor GHz MB Shared Cache nbsp Integrated SoundDell monitor specs nbsp ms x at Hz nbsp I have more available but the specs are in a table that I can't just copy and paste nbsphttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/ENVY-Phoenix-860-180st-not-working-with-my-Dell-monitor/td-p/5762038
Hello all - log a Phoenix on included BSOD 850qe ENVY new dmp brand HP I am hoping someone here can help me as I have recently purchased a HP ENVY Phoenix qe for my motion-media BSOD on a brand new HP ENVY Phoenix 850qe - dmp log included production needs For some strange reason weeks into the PC is getting BSOD I'm shocked The only things I have installed are Creative Cloud Apps Photoshop After Effects Premiere and Firefox and Chrome HP support was not very helpful so I am hoping someone here could take a look at my error log and see what could be causing this issue Specs as follows HP ENVY Phoenix qe Windows Professional -bit SP Intel Core i K GHz RAM GB Dual-Channel DDR MHz - - - Motherboard Hewlett-Packard B Graphics Card MB ATI AMD Radeon R HD Main GB SanDisk SD SB Q- G- SCSI Disk Device SSD GB Seagate ST DM - ER SCSI Disk Device SATA ------------------------------------------------------------- Problem signature Problem Event Name BlueScreen OS Version Locale ID Additional information about the problem BCCode b BCP C BCP FFFFF F FA C BCP FFFFF D BCP OS Version Service Pack Product Files that help describe the problem C Windows Minidump - - dmp -- I have uploaded the dmp file to - - dmp Free File Hosting - File Dropper File Host for Mp Videos Music Documents ----------------------------------- Thank You all very much in advance
Please read BSOD Posting Instructions & How to upload files
RMA it? As you have recently bought it
Hi,I bought this new desktop from Futu_Online. When I registered with HP and checked the warranty status, it said warranty had expired. I then sent a warranty dispute with a copy of the invoice to HP, but no response from HP. Hopefully I can get some help here from this forum. Much appreciated.http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/New-HP-Envy-Phoenix-desktop-warranty-expired-on-day-of/td-p/5707574