Windows Support Forum

HP x4000b Bluetooth mouse does not work with Dell Latitude E...

Q: HP x4000b Bluetooth mouse does not work with Dell Latitude E...

HP x4000b Bluetooth mouse does not work with Dell Latitude E5450 notebook and Windows 7. My Dell notebook/laptop is connected to the HP Bluetooth mouse, but it will not pair.I purchased the mouse on Nov. 6, 2016 from BestBuy. It works flawlessly with my MacBook Pro 2013.I have made sure to turn off BlueTooth on all my Apple devices.I have removed the USB for the my wireless mouse to make sure that's not interfering.I have tried all Dell and HP diagnostics for BlueTooth.I have run Dell System Detect and Support Assist. The Bluetooth for the notebook is working correctly.I have installed fresh batteries in the mouse.The mouse power button is on and I've tried pressing the Connect button on the mouse multiple times.I followed the instructions on this page to update the driver:'ve rebooted multiple times. Please help.Thanks.
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Preferred Solution: HP x4000b Bluetooth mouse does not work with Dell Latitude E...

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Firstly I am sorry if this is the wrong group to post this in but was struggling to find a "right" place. As of 8.15 this morning a MS update happened and since then the HP x4000b bluetooth mouse has stopped working. Is this a known issue or am I missing something. It is pairing fine and I have removed and re paired it. Says it is working fine but does not move the mouse pointer. (The tablet is an Acer offering but as I say, was working fine until the MS update). Thanks, Neil.
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Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Anyone have this happen with their bluetooth mouse?

I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop with a bluetooth dongle and my Asus T100 with built in Bluetoooth.


A:HP X4000b Bluetooth Mouse freezes

Almost all Windows 8/8.1 users have this issue with mouse freeze. There was an update but it wasn't able to install on my PC.

What you may try first is to try a wired mouse and test it out.

- If you have random Bluetooth issues and the mouse just disconnect for no reason at all, you may try to update the driver and/or get a microsoft windows 8 mouse.
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Please help this old grandpa.  I am trying to install an HP Bluetooth Mouse x4000b.  No dice so far.  I have windows 10 on a new lap top HP Notebook.  I went to install device in Settings, but again, I'm either too much of a Luddite to figure in out, or there is some other paranormal explanation.  I took a while, but finally figured out how to get to this forum, and a few more minutes to figure out how to type in it.  Tried the recommended HP Internet page as suggested in the one paragraph instruction that are on the printed page.  I am not sure what else to do.  I push the 'pairing' button and nothing happens.  Can someone with a younger, more flexible mindset suggest a solution.   Thanks
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Similar problem: HP dv7 laptop, Win10. Mouse disconnects after 3-5 minutes of disuse sometimes less, or even when in active use.  Win10 settings/bluetooth says the mouse is paired and connected, but mouse doesn't move cursor, buttons and scroll wheel are inactive. Does not ever work at power on. Only solution I've found is to turn off the mouse, remove the mouse from Bluetooth in Settings, turn the mouse back on, push connect, and wait for the pair-connection to complete. I've replaced the batteries with fresh (and checked with voltmeter with a resolution of 1 millivolt) batteries twice, and talked to the support folks at the local Microsoft store, without success.

A:Re: HP Bluetooth mouse x4000b disconnecting on Windows 10

Oh, yeah. Update says I have the latest driver.
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I have a an HP bluetooth mouse x4000b. I am able to easily have the laptop recognize the device, and it will work for a period of hours or days.  Then the laptop will cease to recognize the mouse, even though it is still listed in the control panel under "devices". I am running Windows 7 Pro. I see on the Microsoft community there was a fix for this, but that page was quite old and the link no longer available.  Anyone have an idea? Thank you.

A:x4000b Bluetooth Mouse stopped working

Could you please give me the exact product number for your computer?


If you need help finding it, you can use the following link:



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Hi all, I recently purchased an HP Bluetooth Mouse x4000b to pair with my Dell 2-in-1 laptop/tablet running Windows 10. Almost immediately after the initial successful pairing with the computer, the mouse disconnected. I've turned the mouse off and back on again (after a few seconds, then again after a few minutes) and that NEVER worked. The only thing that works somewhat (maybe about 75% of the time) is turning off the computer and restarting it. Which gets really annoying, especially since this is my work computer. I've searched the boards for fixes and elsewhere online and tried several suggestions for the earlier versions of Windows but those have not worked either. Any help would be greatly appreciated.Thanks!

A:HP Bluetooth mouse x4000b disconnecting on Windows 10

Hi there @Percivale?,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you have a problem with a x4000b mouse disconnecting after paired. I am happy to assist you with this. I checked the support page for the HP X4000b Bluetooth Mouse, and there do not seem to be any drivers up. You could try this: HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8) You should also check with Dell Support -  It is possible that there is something going on with the Bluetooth device or drivers on the system itself. Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
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i purchased a hp bluetooth mouse x4000b but cannot connect to my hp pavilion g series laptop, even after downloading the bluetooth drivers for the laptop & drivers for the mouse.  how do i go about this please. thanks.

A:how to connect hp bluetooth mouse x4000b to hp pavilion g se...

Hi, The first question you should ask yourself:  What is my HP g6 and does it support Bluetooth ? Now, I don't know what is your g6 therefore I can't answer your second question. All I know is many HP g6 laptops don't support Bluetooth and users can use USB Bluetooth dongle/adapter as an option. Before going out to buy an adapter, now, what is your g6 ? Please use the following instructions to find out:    Regards.
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Hi everyone I would like to know which bluetooth module I need to get bluetooth on this laptop.
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I cannot seem to successfully work Bluetooth on my E4300. I've tried countless drivers and various troubleshooting processes and still no luck.
The Bluetooth capability is there, I know, and the light on the keyboard toggles on and off with the hard wifi switch. I've searched online for hours and found nothing that has helped so far... Other than learning that it might be a problem with Windows 7 and its infamous driver issues.
And advice?
Thank youu!!

A:Bluetooth problems on Dell Latitude E4300

Hi Chloberxox and Welcome to TSF,

What exact issue are you having with the bluetooth device?
Are you unable to pair devices? or is the device marked with an error in the device management?

Please get back to us with a proper problem description, detailing exactly when and where the issue is, as otherwise we're unable to assist you.
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Good morning. I have 3 Dell Latitude Laptops that I just reinstalled the OS (Windows 7 Professional) on and I can't get the Bluetooth Adapter installed. According to the Dell Website it requires the Wireless 380 software which I have tried to install directly from Dell but it fails stating "I need to activate the Wireless Switch" I have verified that this is turned on in the BIOS and even called Dell to look at the computer. According to Dell this is a driver issue that they want $129.00 to fix. Can someone please help me get this working.

A:Dell Latitude e5530 Bluetooth Adapter Install Failing

For different reasons, my laptops have had the BlueTooth fail.  What I finally ended up doing:
With my AV & AM set to leave the In Search Of alone, and, if you have your Windows Update function turned off, it must be ON during this In Search Of.
Uninstall all Bluetooth software that can be uninstalled via Control Panel --> Programs.
Then immediately went into Control Panel's Device Manager and uninstalled all the found Bluetooth adapters [I have two in there].  Then, I Restarted.
I left Windows 7 alone, I let it come to full Desktop and allowed Windows all on its own to search for and find the necessary Bluetooth drivers, after it checked all thingies with green checkmarks, I restarted again.  After all of that:  so far, my Bluetooth adapter remains fully usable.
I just reread your opening, your Bluetooth is a Dell-special, my ideas above may/may not work for you.  If you know the exact specs of the built-in Bluetooth, you might be able to "bypass Dell software," download and install the Bluetooth manufacturer's software.
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Hi ...
Type of Dell Latitude E6400 computer has Bluetooth, but does not function

A:Where can I find Bluetooth to a computer program(dell latitude e6400)

First of all check if your Bluetooth is turned on.If the Bluetooth tray icon has a red mark then click on icon and turn bluetooth adapter on.Can you transfer files to/fro from your laptop to any other Bluetooth device e.g cellphone.
The most common solution to Bluetooth problems are the re-installation of Bluetooth drivers.
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I have windows 7 professional 64 bit operating system and trying to connect samsung galaxy s4 . It connects but had exclamation mark and while troubleshooting it tells me that Bluetooth peripheral driver missing

Samsung Galaxy S 4
Windows 7 Professional 64 Bit
Dell Latitude E6410

Please help.
Thanks in advance

A:DELL LATITUDE E6410 Windows7 Professional 64 Bit Bluetooth peripheral

Hi Welcome to Seven Forums .. I take it your Bluetooth Driver is Installed ? ...

Have you Downloaded any Software for your Phone ? ...
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 Hi there, trying to connect using bluetooth on my dell e6400 but it isn't working. Bluetooth indicator led is on and when i scan for devices with Bluetooth, search results on windows 7 don't show any device. Although in my mobile phone Bluetooth search shows "dell 370 Bluetooth minicard" and when i tap to connect it says "unable to pair. incorrect pin or password". I have tried connecting to other Bluetooth devices but same results. Any help would be greatly appreciated.

A:DELL Latitude E6400 bluetooth not showing any device in search results on windows 7

Under Settings->Connected Devices have you tried the "Add a device"? option to see if it shows there?  I had a similar issue with a Bluetooth mouse that wouldn't pair.  I had to delete it from the Bluetooth device list and then add it with the Add a Device option.
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Sometimes the mouse (the built in touch pad) on my Dell Latitude laptop stops......and it works again. Hardware issue? Or something else?

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Hello I am new Dell Work Cpi Latitude Won't here and will jump right into this I do have this posed on the Dell Forums Dell Latitude Cpi Won't Work but theye are a little slow to suggestions I have had Dell Latitude Cpi Won't Work a terrible time with this Laptop and am desperate for help with a solution I bought a Latitude Cpi from a co-worker This Latitude worked fine for about weeks and then will not work correctly This has been a problem now for and a half months Specs of the laptop Latitude Cpi D XT PII Megs Ram Bios A Intially when I got this Laptop it had Win K The co-woprker had this loaded for the past year and it worked fine with no problems During the first two weeks I had this laptop I had no modem so Dell Latitude Cpi Won't Work I borrowed a Microcom modem Before this my co-worker never had a modem in this laptop After he bought his new laptop he gave me the Xircom Cardbus and K modem When I installed this modem is when I started to see some problems At this time the BIOS was at A Win k would load but would not take all the way It would lock up about halfway through trying to load I then would shut down hard and restart and it would not load at all It would run through the BIOS but would not load Win K I decided to wipe the hardrive and did a F Disk I reloaded Win K with about the same results although it did fully load one time I next tried Win I did this after I formated the harddrive again Win loaded a couple times and then did the same thing First it would lock but then I would just get a cursur in the upper left hand corner but no operting system would load I next put in Win ME I reformatted again and Win ME did load a couple times fine It detected the PCI Controller and Bridge just fine which is a Texas Instruments Then I shut down and started again and it loaded a quot Generic Card Controller and Bridge quot No it is back to the same as above in that it won t load WIN Me like the other operting systems During this time I am able to get into Safe Mode sometimes Shut down and restart for the full OS and it does nothing I have tried these solutions so far Reseated harddrive Reseated memory Reseated processor I have run Dell Dignostics which shows no problems at all I have had no fewer that people who are pretty efficeint with laptops and PC s look at this and they can t figure it out I am really out of ideas Please help I will try any suggestion Thanks In Advance Jon nbsp

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Starting today, my older Latitude c840's mouse pointer has started drifting. I thought it was my usb mouse had gone bad but I unplugged it to use the touch pad, it still drifts. If it matters it just goes toward the top of the screen. I tried reloading the driver but to no avail. Anyone have an idea?

A:[SOLVED] Dell Latitude c840 - Mouse Has it's own mind

Do you have a pointer stick in the middle of the keyboard? I have heard that disabling that may solve the problem.
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We recently purchased some Dell Latitude D830 laptops and are using them on a Windoows XP system.

Each laptop has a docking station and USB mouse.

The issue is that some users are experiencing a type of "jumping" of their mouse pointer. They could be moving fine then it would just stop, and then reappear somewhere else on the page.

So far we have:
Replaced the mouse.
Replaced the laptop.
Re-imaged the laptop.
Replaced the user's profile.
Removed the docking station.
Swapped the jumper cables at the workstaion and in the server room.
Tried a ps/2 mouse.

Nothing has helped.

Has anyone else had this problem and if you so, how did you resolve it?

Thanks for any help.
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Hi everyone!!

I just test the fans with two 1.5v battery and they work fine, but the problem is that
they doesn't work when they are in the laptop.

what else can i check on the motherboard?

It's a Dell Latitude C800

Thanks for your hlep.

A:Dell Latitude Fan Doesn't work

rmoreno said:

Hi everyone!!

I just test the fans with two 1.5v battery and they work fine, but the problem is that
they doesn't work when they are in the laptop.

what else can i check on the motherboard?

It's a Dell Latitude C800

Thanks for your hlep.Click to expand...
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I have a Dell Latitude D and my problem is that the wifi light won t come on I ve done the Fn F thing and all that is enabled is bluetooth I ve gone to dell s site and updated drivers and done basically everything I ve seen others do on forums What s interesting is that once in awhile my wifi light comes on and my wifi will work for maybe seconds and then it disappears When i go to device manager my broadcom g adapter sometimes shows up but usually it isn t there So it s not there with a yellow exclamation mark over it when it is on there it s fine but it s hardly there ever I ve even removed the wireless card and reconnected it to see if it d work but no luck Basically I ve tried just about everything and I d welcome someone who has more experience with Wifi Won't Latitude Dell Work D610 this kind of thing to help me out nbsp

A:Dell Latitude D610 Wifi Won't Work

When i go to device manager, my broadcom 802.11g adapter sometimes shows up but usually it isn't there.


I've even removed the wireless card and reconnected it to see if it'd work but no luck.
Click to expand...

that would have been my first suggestion - sounds like the adapter is intermittently faulty

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG , Webroot etc

i have seen these cause this type of issue before

also try safemode with networking - wireless often does not work in this mode anyway - but just in case
safemode with networking
as the PC starts keep tapping F8 - a menu appears - choose
safemode with networking - see if that works
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I can t see biometrics hardware on control panel.
What driver/software should install to use fingerprint.
I run windows 10 Pro 32 on my laptop.
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Hi, I just bought a new  external USB webcam (plug & play device). It works fine with several desktops I tried, but when I try to use it with my Dell Latitude D620 laptop running Windows XP Pro, it does not install properly. The error message I get is that the driver is either missing or corrupt.  I tried a different plug & play USB  camera that works with other computers running Windows XP, but got the same error message on my laptop. Any idea how to get this fixed? Thanks.

A:USB webcam does not work on Dell Latitude D620

Did anyone answer your question, I have the same issue with a Lattitude E5410, win 7 32bits. I have tried 3 different webcams which all work on different laptops.
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Hello I have this odd problem in my Dell Latitude D core duo where one of work D520 memory slot Dell doesn't Latitude the memory slots isn t working anymore Just yesterday the Laptop would not startup but lights on the front panel came on Dell Latitude D520 memory slot doesn't work so I suspected a memory issue The D has a slot underneath the keyboard for memory as well as underneath the laptop When ever I put memory in the slot under the keyboard it won t startup I tried various memory known to work I even took the memory from underneath the laptop and placed it under the keyboard because it worked underneath But once I placed the memory in the slots under the keyboard it would not startup I would just get three green lights next to the power key Dell Latitude D520 memory slot doesn't work One stayed the other blinked they all eventually stopped entirely Once I removed the memory it would start up I Dell Latitude D520 memory slot doesn't work tried cleaning the memory slot with an air can I ve never encountered this before For now I just run with gig memory stick underneath the laptop It works fine I am assuming a motherboard issue Any suggestion greatly appreciated nbsp

A:Dell Latitude D520 memory slot doesn't work

Sure sounds like the socket is bad, or the memory controller. You may have to live with a single DIMM in the bottom slot.
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Hi Recently I acquired a Microsoft Bluetooth Mouse It works perfectly well both on my Android tablet and on my old but efficient Netbook still running valiantly under XP SP Never a does work Mouse not Bluetooth desktop on Win 10 problem in pairing the mouse on these two machines and no problem either with the Logitech Bluetooth portable keyboard K which is a Bluetooth Mouse does not work on Win 10 desktop real marvel in its own right On the Android Lollipop tablet Bluetooth is built in while the built-in Bluetooth feature on the Netbook gave up some time ago but was replaced by a dongle Bluetooth Mouse does not work on Win 10 desktop which does its job without a hiccup So far so good On my desktop running on Windows which has no built-in Bluetooth capability but the Bluetooth quot service quot coming with Windows I use the same dongle as on the Netbook With the Logitech keyboard mentioned above no problem whatsoever Bluetooth quot sees quot it immediately and pairs it in seconds - so there is certainly nothing wrong either with the dongle or with pairing a device or the Bluetooth drivers and softwares which came with the dongle or with the Windows Bluetooth properties which are correctly started and functioning It's the Microsoft Mouse that presents an apparently intractable problem on that same desktop When activating the Mouse so that it can be detected when one wants to add a device it is quot seen quot almost immediately It is when wanting to pair the device to the machine that the problem arises The pairing as such takes a far longer time than it normally does and when that operation concludes I get error messages saying either that the mouse did not send the correct pairing code OR that it did not send a pairing reaction at all So this is quite mysterious Having a device that functions perfectly well with other machines and not at all on my powerful desktop while it can be detected and while other devices function normally I guess that the problem resides with that quot code quot However Windows does not ask for it and Microsoft says that the mouse does not need one - which makes things even more strange since it mentions a code when the pairing misfires Attached some screenshots They are in Dutch language of my Win OS but the images speak for themselves The error message on the rd screenshot says quot Communication with Bluetooth device has failed No pairing reaction received quot Sometimes after bootup the error message says failure but quot Bluetooth device sends wrong code quot I wonder if someone will find a solution to this riddle Best haku

A:Bluetooth Mouse does not work on Win 10 desktop

I have 2 Notebooks with Bluetooth and find that having their own mouse works much better/more reliably than switching 1 mouse from one to the other. I also have a Bluetooth mouse on my MacBook Pro. Two of the mice are from Microsoft and the third is from Targus. I also have a Bluetooth dongle on a Win7 computer for pairing my phone and PDA. It is important to have the drivers for the Bluetooth dongle. The Notebook Bluetooth adapters are part of the Wi-Fi adapter.
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The Bluetooth BT mouse of my laptop with build-in BT module seems to work just does why work? .... Bluetooth it works, mouse but fine However I don't understand why the Bluetooth mouse works because in the Controlpanel Network and Internet Network Connections the Adapter Bluetooth Device Personal Area Bluetooth mouse works, but .... why does it work? Network is DISABLED On the other hand in Device Manager- gt Bluetooth Radios there are two entries Bluetooth Module Microsoft Bluetooth Enumerator MBE If I disable only the MBE then the BT mouse stops working If I disable Bluetooth mouse works, but .... why does it work? the Bluetooth Module then MBE disappears all together and the mouse stops working too So it is the MBE that controls the mouse but what is then the relationship between the MBE and the Bluetooth Adapter in Controlpanel Network And Internet Network Connections Are MBE and the Bluetooth Adapter in Network Connections two parallel Bluetooth structures stacks alongside each other Or does the Bluetooth Adapter sits on a higher level and get access to the Bluetooth hardware module of the laptop through the two Bluetooth Radio entries in Device Manager I've been reading about the OSI model and trying to figure out what Bluetooth components in Windows sit where exactly in the OSI model but it remains fuzzy to me how Bluetooth Device Manager components relate to the Bluetooth Network Adapter Can anyone shed some more light on the relationship between the Bluetooth Device Manager components and the Bluetooth Adapter Any info about websites or docs with some in-depth content about the relationship could help too Thanks in advance johan

A:Bluetooth mouse works, but .... why does it work?


I see you didnt get a reply.

As far as I remember The connection listed on the network connections page as Blue tooth Pan is a Network Connection allowing you to connect to the internet say via a smart fone or other bluetooth enabled device with an internet connection.

Blue devices such as a mouse or keyboard are listed on the devices page

Hope this helps

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My wife just got a new laptop. It's one of the 13" sizes, so it's got only 2 USB ports but it has an internal Bluetooth card.

I'm thinking of gettinh a wireless mouse - Logitech VX Nano, specifically. I was looking thru it's details online and I can't figure out if wireless mice can connect via BT or is that little USB wireless dongle that it comes with work on a different frequency or something specific for wireless mice.


A:Wireless Mouse work with Bluetooth?

The Logitech VX Nano is not a bluetooth mouse. If you want a bluetooth mouse, you must purchase one made specifically to connect via bluetooth.

If you did a Google search with the words "bluetooth mouse," (w/out the quotes), here are the results you would get :

Good luck!


P.S. The link above may appear with a smilie in the middle of it - it won't post any other way unless I disable smilies; however, if you click on the link, it still works.
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I recently bought a new laptop (ASUS K70IC) that has no Bluetooth (BT). I also bought a Bluetooth mouse with it, Genius 905BT and an USB Bluetooth dongle, I thought that would work. But it doesn't. Other Bluetooth devices show up when I search for them, but the mouse doesn't. I tried that in XP SP3 too (desktop PC) but it doesnt show up there either.
So my questions are:
1. Does anyone have a configuration of a BT USB dongle + BT mouse?
2. Do you think it should work? (BT dongle + BT mouse)

A:Bluetooth mouse doesn't work

Have you put your mouse into the "Discovery Mode"?
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I just purchased a Dell Blue Tooth Travel Mouse. When trying to connect it finds the mouse, says it has connected and then a window with a countdown clock shows and says click to confirm with mouse but the mouse will not work. I called Dell and after 1/2 hour they said it was a long process to set-up and would charge me $60.00, I only paid $14 for the mouse.

I am running Windows XPS2 on a Dell Inspiron 1520.

Looking for any assistance as this mouse is new and was only released a week ago.

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I post this to assist others - I ve already found the quot solution quot to my problem I recently upgraded a year old Dell laptop to Windows Pro 7 in BT (Bluetooth) Travel Dell Windows Mouse 5-Button I use a Dell -Button BT Bluetooth Travel Mouse that came with the laptop The default mouse bluetooth drivers in Win supported the basic mouse functions Under Vista I could easily customize the functions associated with the various Mouse buttons but not so in Win I searched the Dell Support website for an nbsp updated mouse driver unsuccessfully and then contacted Dell Support Even though my system is Dell 5-Button BT (Bluetooth) Travel Mouse in Windows 7 still under warranty I was told that I d have to pay an extra fee for the Dell Solution Center Team to provide me with the Dell Mouse driver for Win I said quot No thank you quot and continued to research my issue I discovered that the Dell -Button BT Travel Mouse is actually manufactured by Logitech I went to the Logitech website and found their updated software for Win Fortunately the same software supports most of Logitech s mice -- it is called quot Setpoint quot I downloaded and installed the software It immediately recognized the Dell BT Travel Mouse and I am now able to customize the five mouse buttons again Logitech offers Setpoint versions for -bit and -bit Windows The -bit version may be found at http logitech-louk navisite net web ftp pub techsupport mouse setpoint exe

A:Dell 5-Button BT (Bluetooth) Travel Mouse in Windows 7

I must say Thank you to Dave as I was almost trying to return the Mouse when I happened to google your Post.
In my Case i was trying to Couple it with a HP Laptop & tried everything from Restart to Bluetooth Software loading, but Nothing Worked.
Set-point 6.5 Did the magic for me & the Mouse is Cruising.
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Hi there this is my first time posting sorry if this is the [SOLVED] issue. Dell mouse Bluetooth and keyboard wrong place for this kind of query My main set-up [SOLVED] Dell Bluetooth keyboard and mouse issue. is a Dell latitude e on a dock with a wireless Bluetooth mouse and keyboard combo also both Dell branded This was all good until one day I was advised to update some drivers some of which were to do with the Bluetooth equipment After having done this some of the programmable functions of [SOLVED] Dell Bluetooth keyboard and mouse issue. the mouse and keyboard have stopped working the multimedia buttons at the top of the keyboard and the scroll wheel side buttons of the mouse I checked the quot Bluetooth Devices quot in control panel and it is blank all of my devices have disappeared not just the keyboard mouse It can't seem to find any devices anymore which is bizarre seeing as I wrote this entire post using the Bluetooth mouse and keyboard I tried a program from Dell called quot Setpoint quot to try and solve this but that doesn't recognise my mouse keyboard either I tried a system restore but for some reason I was given an error message telling me the system restore couldn't be performed and that nothing was changed Any advice please

A:[SOLVED] Dell Bluetooth keyboard and mouse issue.


Click Start, in the Search box type Run, then type devmgmt.msc

This will open Device Manager

Expand the header 'Bluetooth Radios'

What is listed underneath Bluetooth Radios?

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Hi First of all thanks for looking at my problem all of your contributions are much appreciated But basically I m trying to not Solved: but Latitude connected Dell work D610 browser will shows internet fix my friends laptop they had loads of viruses etc and I have removed all of these however the computer is showing it is connected to the internet but whenever you launch a browser google or any Solved: Dell Latitude D610 shows internet connected but browser will not work other website quot internet explorer cannot display the webpage quot which is a little frustrating I m not overly technical and Solved: Dell Latitude D610 shows internet connected but browser will not work have tried a few things like the TCP IP stack repair but nothing is helping The IPCONFIG ALL is showing Microsoft Windows Version Copyright c Microsoft Solved: Dell Latitude D610 shows internet connected but browser will not work Corporation All rights reserved C Users User gt IPCONFIG ALL Windows IP Configuration Host Name User-PC Primary Dns Suffix Node Type Hybrid IP Routing Enabled No WINS Proxy Enabled No DNS Suffix Search List lan Wireless LAN adapter Wireless Network Connection Connection-specific DNS Suffix lan Description Intel R PRO Wireless ABG Network Con nection Physical Address - -CE- A- D-AC DHCP Enabled Yes Autoconfiguration Enabled Yes Link-local IPv Address fe cfd d Preferred IPv Address Preferred Subnet Mask Lease Obtained February Lease Expires February Default Gateway DHCP Server DHCPv IAID DHCPv Client DUID - - - - D- - D-B - - -C - B-E - DNS Servers NetBIOS over Tcpip Enabled Ethernet adapter Local Area Connection Media State Media disconnected Connection-specific DNS Suffix home Description Broadcom NetXtreme xx Gigabit Controlle r Physical Address - - F- -D - D DHCP Enabled Yes Autoconfiguration Enabled Yes Tunnel adapter Local Area Connection Connection-specific DNS Suffix Description Teredo Tunneling Pseudo-Interface Physical Address - - - - E- DHCP Enabled No Autoconfiguration Enabled Yes IPv Address ef fd ba f f febc Pref erred Link-local IPv Address fe ba f f febc Preferred Default Gateway NetBIOS over Tcpip Disabled Tunnel adapter Local Area Connection Media State Media disconnected Connection-specific DNS Suffix Description isatap lan Physical Address - - - - - - -E DHCP Enabled No Autoconfiguration Enabled Yes Tunnel adapter Local Area Connection Media State Media disconnected Connection-specific DNS Suffix Description isatap home Physical Address - - - - - - -E DHCP Enabled No Autoconfiguration Enabled Yes But I have no idea what this means As I said any suggestions would be fantastic thanks techguys nbsp

A:Solved: Dell Latitude D610 shows internet connected but browser will not work
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I have a laptop lenovo ThinkPad T420 and I had the OS upgraded from Windows 7 32Bit to Windows 7 64 Bit.

My Microsoft Bluetooth Notebook Mouse 5000 can be detected and is listed as one of the Bluetooth devices, however the mouse does not move.

I did some google-ing to try to trouble-shoot and I tried the following:
Go to the Power Management page and clear the checkbox ?Allow the computer to
turn off this device to save power?. And finally, relief! No more disconnects.
Apparently there is a bug in the power management of the Bluetooth driver
under Windows 7.

But it did not help.

Can someone help me ?

A:Can't get Microsoft Bluetooth Notebook Mouse 5000 to work

Found the following link where member: jetpack1976 resolved my problem:

MS Bluetooth Notebook Mouse 5000 not working

Hi Durden,
Went to another site and found a solution that worked. You might want to try it out.
Go to START icon and type in services.msc and select services.
The dialog box that opens has a long list of stuff but look for BLUETOOTH SUPPORT SERVICE. Double click to open. Make sure it is AUTOMATIC. Go to the LOG tab. Choose THIS ACCOUNT and type in LOCAL SERVICE. A list of password (a 15-dot string) would appear. Delete all the password in the PASSWORD and under CONFIRM. Choose Okay.
It will ask you to restart the service. Once restarted, turn on your bluetooth adaptor again. Put your mouse in pairing mode and add the mouse. It works perfectly!!!
Give it a try and see if it helps.
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 recently bought a Dell latitude E6420 i5-2520M 8GB and I am experiencing a very annoying issue with the speakers.
The sound coming from the speakers worked until I plugged in the headphones jack into the computer for the first time - when I unplugged the headphones internal speakers stop to work completely.
What I have tried so far with no success:

Uninstall and reinstall windows audio/sound drivers
Tried Realtek drivers
Disabled headphones
Recovery and reinstall Windows 10

What is strange is that every time I uninstall and reinstall the sound drivers the speakers start to work again until i plug the jack of the headphones and again speakers stop to work. Any Idea?
Please let me know what you need to know about my computer to better understand the problem and I will amend the question accordingly.

A:Dell latitude E6420 - plug headphone jack in stop internal speakers to work

I resolved installing windows native audio drivers
Apparently, this is a known issue with the Realtek drivers on the Dell Latitude.
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A:Microsoft Bluetooth Mouse doesn't work on Windows 7 Professional 64bit

Try installing this software/driver for microsoft mouse and keyboard first: Microsoft Sculpt Touch Mouse
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hello i have both these dell and Dell e6430 latitude latitude e6420 laptops well i have bought a Dell latitude e6430 and dell latitude e6420 e for my girlfriend as the other one she has is crap well i have read that these e get warm and well i found out they come with one pipe heatsink well Dell latitude e6430 and dell latitude e6420 i heard u can upgrade the heatsink to a pipe one DUAL HEATPIPE heatsink DELL P N - TYP i was wondering what else do i need to do this as when i get this laptop its second hand i pro in it ghz im going to clean it out and put new paste on it put i hear people are on about this copper shim to put on it can this be done and well can i upgrade my dell latitude e i pro ghz heatsink with the Dell latitude e6430 and dell latitude e6420 double heatsink as i know that one only comes with one pipe love you guys info if you guys can help me would be class thanks i got this info here GPU Temperature C on Latitude E - General Hardware - Laptop - Dell Community

A:Dell latitude e6430 and dell latitude e6420

Joseph mate best leave as is after all it was made to function as it came. Now for the compound and copper shim personally I would not bother with the copper shim I can see no good reason for it the dual pipe again if it was made to work with one pipe then leave alone.

It is better if you renew the compound using a decent cleaner and compound and I can recommend these for that job

Arctic Silver Incorporated - ArctiClean for thorough cleaning and preparation and Arctic Silver Incorporated - Arctic Silver 5 for the compound.

Now it depends on who you listen to but I always use these products and after the old compound is thoroughly cleaned off and the surfaces prepped I spread the compound very thinly and across the both entire surface of the CPU and the heatsink with my finger inside a vinyl or latex glove and then place a rice grain sized piece of compound on the CPU and replace the heatsink. If you touch the surfaces after clean and prep then redo it.

While you are in there do make sure the fan and the radiator are really spotless and I sometimes relube the fan bearings to make sure the fan is running at full tilt when needed.
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Any suggestions?
Thanks a lot.
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A:My Dell Demension e510's (Window's XP) keyboard and mouse don't work

First I would try to find a different working keyboard because you should at less be able to boot into safe mode because the drivers don't even load until windows start loading.
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A:Latitude E5570 - Black display, no resons to keyboard/touchpad - External display/keyboard/mouse do work

I have been spending a lot of hours in troubleshooting this week.
Diagnostics are 100% ok.
Reinstalled Windows 10 about 15 times.Installing drivers by hands, installing drives trhough the dell update management application.The issues keeps existing.
To sum the them up:- Cold boot (laptop is off) to Windows. Keyboard/Touchpad do not work. (Reboot and they work again)- Resume from sleep. Keyboard/Touchpad do not work. (Reboot and the work again)
After I got the laptop I installed 32Gb of RAM and an 512Gb Samsung 950Pro PCIE M.2 NVME drive.The drive should be support as Dell states on the product page and in the manual that PCIE with NVME is supported.
"Advanced features, like industry-leading M.2 SATA and M.2 PCIe/NVME solid state drives, provide data transfer speeds up to 4x faster over traditional hard drivers. "
In order to get the drive visible and running on PCIe I had to disable the sata controller in the BIOS.This way the drive is detected in Windows as an PCIe NVME capable drive.
Just to verify if the issues I went back to default with the delivered 256Gb M.2 sata drive and 8Gb RAM.To install Windows I had to turn the Sata controller back on.
Installed the drivers manually updated WIndows and tested.The issues do NOT occur.
Retested by installing the drivers using the Dell Update Application.The issues do NOT occur.
So I figured out that the SATA controller somehow is the guilty part for all the issues.I mean when enabled to ACHI or RAID the sleep and non working keyboard/touchpad issues do not occur.
When disable the issues DO occur.

So DELL can you please tell me how I can fix this as you state PCIe NVME drives are supported??
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Any help to get the bluetooth going would be appreciated.
buy another bluetooth chip ? 
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A:Bluetooth On A Latitude D610

Did you order Bluetooth when you got your laptop? I believe it was an optional.Here's a link to the Dell website that has the driver...although it should already be installed by maybe the second link below would be more helpful.Let us know.Latitude D610 -Driver downloadsalso see...How to install and configure Bluetooth devices in Windows XP Service Pack 2
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It installed fine and everything, but it tells me that, to turn on the Bluetooth module:

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But I don't have a physical switch, and Fn+F2 is already reserved for the battery control.
And I tried clicking to turn it on, but it tells me to either use the switch or the function button.

Is there a way around this, or some other bluetooth control software I can use?

Thank you in advance

-Daniel Adams-

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A:Bluetooth is not working on Latitude E6440

Also had this issue now, was resolved after removing the generic Bluetooth drivers and installing the following -;fileId=3431495887&osCode=W764&productCode=latitude-e6440-laptop&languageCode=EN&categoryId=NI
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Attached is a screenshot of what I got, and the Windows Installer log.


A:Dell ControlVault A19 installation fails on Dell Latitude E6330 with a fresh install of Windows 7 Professional 64-bit

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A:(Dell Latitude E6400) Dell Control Point on Windows 7 64-bit

Here is a good article on reimaging the Latitude E6400
The Win 7  Control Point System Manager files are a bit tricky to find, but they can be downloaded from the following link.
This should help if you have installed the correct drivers in the correct order.
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Thanks in Advance


A:Solved: Bluetooth keyboard and a Bluetooth mouse

no it shouldn't you just want lack of cords?? if you have a set in mind post a link to it and we might be able to advise whether its good purchase or not
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Any reason that this would keep happening, or at least is there a lesser means to fix this issue?  Thanks for any input you may have!
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for the basics and schoolwork
and which is newer 

A:which is better dell latitude e5440 or dell latiude e6430

The E6430 has a metal case and is more robust, but uses an older CPU and chipset.
The E5440 is a plainer chassis with a newer generation CPU and chipset.
The E6440 is the concurrent update to the E5440.
There are too many possible configurations to definitively say which is better -- it depends on the CPU, GPU, etc. in the specific model (or that you choose when you order one, but since the E6430 isn't a current model,  you may be looking at used systems).
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I've been able to add my headset as a bluetooth device but I cannot play sound through my headset. It is added if look in my "Playback devices" but the icons (bluetooth headset and bluetooth headphones) are greyed out and if I right-click and then click "Connect" nothing happens.

I have tried to install this package:

But to no avail

A:unable to connect bluetooth headset to latitude E6440

I have the identical problem on my Win 7 E6440 Latitude with a BT headset  speaker, an Anker A7910.
Do you have any solution?  I've tried a lot of things, but incl. getting the BT drivers from a different spec. Win 7 Latitude which works with the device.
Any tips welcomed!
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This is really starting to annoy the hell out of me I just picked up a Microsoft Bluetooth mouse the Notebook mouse to be exact for my home entertainment center I have my PC ran to a monitor and a inch Samsung LED LCD TV for watching movies etc The problem is the HDMI cord is run threw the wall so the PC is in another room so I cant use the normal mouse on the PC I bought a bluetooth mouse due to the increased range but I'm having nothing but with mouse. 5000 Notebook Bluetooth Microsoft Issues Mouse issues I have the Microsoft Bluetooth dongle btw didn't come with the mouse the mouse actually comes with no dongle Anyway it connects fine but if I stop using it for like an hour or whatever it disconnects and nothing I do will reconnect it unless I take my other mouse go into bluetooth devices delete it and readd it all over again WHY THE HELL does it keep doing this lol It's very annoying I sit down to watch a movie and discover I cant start it without first going into the other room and readding my mouse I'm well within range and I've tried moving the bluetooth mouse to the same room as the PC to use it with the PC and it still does the same thing Help

A:Issues with Bluetooth mouse. Microsoft Notebook Mouse 5000

Quote: Originally Posted by kdogg

This is really starting to annoy the hell out of me. I just picked up a Microsoft Bluetooth mouse, the Notebook 5000 mouse to be exact for my home entertainment center.

I have my PC ran to a monitor and a 55 inch Samsung LED LCD TV for watching movies etc. The problem is, the HDMI cord is run threw the wall so the PC is in another room so I cant use the normal mouse on the PC. I bought a bluetooth mouse due to the increased range but I'm having nothing but issues.

I have the Microsoft Bluetooth dongle btw, didn't come with the mouse, the mouse actually comes with no dongle.

Anyway it connects fine but if I stop using it for like an hour or whatever it disconnects and nothing I do will reconnect it unless I take my other mouse, go into bluetooth devices, delete it and readd it all over again.

WHY THE HELL does it keep doing this lol?

It's very annoying, I sit down to watch a movie and discover I cant start it without first going into the other room and readding my mouse.

I'm well within range and I've tried moving the bluetooth mouse to the same room as the PC to use it with the PC and it still does the same thing.


It's your dongle. I have the same mouse and it works absolutely fine. I'll bet you have the USB option set to power the dongle down when unused. How's the radio in the mouse supposed to wake up a sleeping dongle?
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A:(Bluetooth on computer) I've got bluetooth but it wont work! HELP!
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In terms of performance and accuracy, are there any advantages or disadvantages to either format? Why are bluetooth mice seemingly much less popular with manufacturers?

Thanks a bunch.

A:Any difference between a wireless usb mouse or a bluetooth mouse?

Here's some advantages and disadvantages

Bluetooth you can expect 30 feet distance from the EEE. Wireless IR you can expect from 4 to 6 feet.

Easy to setup and configure
You plug Wireless in and it just works. With Bluetooth , you have to use the command line to set things up, and you have to script it or else every time you boot you'll have to give it all the commands.

The Bluetooth wins this one. The wireless keyboard and mouse use a USB port and do not give you anything else. The Bluetooth adapter uses the same port, but also lets you connect Bluetooth stereo headphones, your mobile phone, etc.

It really depends on what your needs are. If your living room is 12 feet and you want to hook your EEE up to your PC and surf from your lazyboy at the other end of the room, infrared won't do it. If you want the keyboard in front of the standard EEE screen and just want a better one, then the wireless IR is fine.
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Thank you

A:Bluetooth won't work, skype won't work, ntflix won;t work

Microsoft zune won't work either. It crashes when trying to set up.
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A:Issues with Dell D400 Laptop, Dell 355 Bluetooth and W7

I opened the computer, removed the BT, rebooted, shut down, reinstalled the BT, rebooted and it's working now.


Thanks anyway I guess.
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A:acer aspire 4738' s bluetooth doesn't work but wifi work?

Hi ... Welcome to Seven Forums ... What is the Model Number of your Laptop ? ...

Did you buy the Laptop from new ? ...
Did you mean Windows 7 x86 ?...
If your System Specs are correct you have 4 GB of ram ? ...
If that is the case your Windows should be 64 Bit ...
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A:Can I use a Mogo x54 mouse with my Latitude D630?

These had either PCMCIA (aka PC Card) or ExpressCard sockets as optional at the time of purchase.  If your system has PC Card (PCMCIA) you cannot use the device you want.  If it has ExpressCard rather than PCMCIA, you can use it (assuming there's a driver for the device for the OS you're running).
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about an hour ago my computer screen just froze and these vertical dotted lines appeared all over the screen. Now I can only start the computer in safe mode and i need an easy fix. ive already tried a system restore but the blue lines appears on my desktop again.
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Hey whats up
I have a dell latitude cpx laptop, and I broke the two keys letter "Y" and "6" also the metal bracket that connects the key plate to the actual laptop. Anyone know where I can get this. the problem started by the keys not working when pushed down. Any ideas on why that happened as well.

A:Dell latitude cpx

sc-strapped said:

Hey whats up
I have a dell latitude cpx laptop, and I broke the two keys letter "Y" and "6" also the metal bracket that connects the key plate to the actual laptop. Anyone know where I can get this. the problem started by the keys not working when pushed down. Any ideas on why that happened as well.Click to expand...

Thats a normal problem for those keyboards. You could probably have gotten those keys working again by reseating the cable from the motherboard to the keyboard. Now it sounds like you need a new keyboard. You can probably get one from Dell or possibly find a used one from ebay. Replacements can also be found online like this.
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every time it trys to run windows xp a fatal systems error c000021a

screen say the windows logon process system process terminated unexpectedly
with a status of 0xc0000006 (0x00000000 0x00000000).
the system has ben shut down

i tied safe mode and tried to reinstall but driver wont pull up system repair disk

A:dell latitude help

post the mini dumps

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I stumbled across your site and noticed a thread where you helped out a non-techie like me and I thought I would register and give it a shot. My daughter asked me to fix her Dell Latitude cpi which she uses for her college work. That was the easy bit it was a dodgy on/off button. Then she asked me to get it connected to the internet through her cable modem. I thought that would be easy too but I have spent hours on the internet trying to find what sort of adapter is needed because there is no direct socket connection to fit the modem. I would be eternally grateful for any help you can offer and it would make me look good in my daughter's eyes.

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Hi, I have just brought a Dell Latitude CPx back from the dead and it is working wonderfully apart from the fact that the Function (FN) keys don't 'function'.
Any ideas please?

A:Dell Latitude CPx

Humm... old.

When you say you brought it back from the dead, how so? Did you have a Dell recovery disk, or did you install an OS from a box into it? Was the keyboard okay before hand, or was it part of the reason for it being DOA originally?

The CPx series were one of those 'semi'-Dell machines, since the same notebook could be purchased in a number of liveries, including HP and Gateway (your machine looks exactly like my Solo 1400). If you loaded an operating system into it that wasn't from a recovery disk, then you probably need to download the drivers from the Dell website into it. Otherwise, the keyboad may be out of sorts, and may need replacing.

If you can find the service tag number (on Dell laptops, they tend to be on a thin white label and are only 6 to 8 digits long), you can punch it in here ( to find out what was on this beastie originally, and what can be downloaded to it.

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Dear Sir,
i've dell latitude X1 laptop. Its become unfortunately BIOS protected.
Tag # DSPHH28X-595B

Plz help me in this issue, how i can break this password.

I tried my best to break this but could not.

can any expert help me regarding this matter.


A:Dell Latitude X1

Any Latitude ending in 595B has been handled by Dell. Contact them for a solution.
Also, search the files on this forum for Dell Password, and Password commentary. There is a lot of useful information.
I have not seen any X1 password fixed... except by Dell.
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Hi,I am new here and need help.
I have a laptop(dell latitude cpi) my kid entered a password and now I can't access windows.
Every time I turn it on a message comes on saying:This computer system#xxxxx is protected by a password authentication system you can not access the data without the correct password Please type in the primary or administrator password.
My problem is that my kid does not remember what password he used.
Does any body Knows how to remove the password since I can not access the bios either?

A:dell latitude cpi

sorry we cant help u with passwords as we dont know the intent involved.i hope u understand.
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Hi everyone This is a long shot I ve got a machine from about here and am hoping someone might be able to remember something about them XPi - Dell hot very Latitude Old It s small black and very chunky - the Dell Latitude XPi CD mhz I needed something with windows so I upgraded the drive from gb to a Samsung HM JC gb Basically I ve got some games that don t work with compatibility in XP at all All fine and dandy with swapping the hard drive but the underneath of the machine gets universally hot as hell I don t seem to be able to detect a fan much less any cooling vents Would I be right in thinking that it was fine with the gb and it needed neither a fan or cooling vents but that my latter day gb drive runs that Old Dell Latitude XPi - very hot much hotter I actually love this laptop but want to waste neither it or the drive so any suggestions much welcome I ve tried the Dell site but the documentation I found wasn t hugely informative about the specific problems I m having though to their credit all of the setup files were there for download Many thanks Tony nbsp

A:Old Dell Latitude XPi - very hot

If your new hard drive is higher RPM than the old drive, then that would explain the heat. Your old drive was probably 4500 RPM, and the new one 5400 or 7200. If that is true, there's not much you can do about it short of buying a new drive.
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Ok so here s the problem I have a Dell Latitude CPx J OGT BIOS Revision really my I need Dell Latitude... help with A I also have the Windows XP Pro Reinstallation CD with Service Pack The original problem was upon bootup the computer gave a STOP error STOP x A x x BD xE B x BB AD I tried booting from the Reinstallation CD and this is what happens At Windows Setup it gives me -artition Unknown MB MB Free It gives me the following options and I have provided the information on what happens when I try each of them Create Partition C - Nothing Happens Enter Run Setup - An error has occured while Setup was updating partition information on MB Disk at Id on bus on atapi MBR Setup cannot continue Then the computer restarts Delete Partition D - I really need help with my Dell Latitude... The BIOS in this system is not fully ACPI compliant Please contact your system vendor or visit http www hardware-update com for an updated BIOS If you are unable to obtain an updated BIOS of the latest BIOS supplied by your vendor is not ACPI compliant you can turn off ACPI mode during text mode setup To do this simply press the F key when you are prompted to install storage drivers The system will not notify you that the F key was pressed - it will silently disable ACPI and allow you to continue your installation Recovery Console does not work either What I gather from this is that the partition is not assigned a prompt For example C and I cannot figure out how to give it one Anyone have any advice Thanks in advance nbsp

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hi there thanks alot for reading this this is my problem the pc Dell latitude D Windows XP home intel centrino the problem when i boot it takes me to the page i have an uption to either enter Dell 610 latitude in a safe mode or Dell 610 latitude just the last pace windows wokred properly this started as a result of when i was syhuting down the system and i had to remove the battery since the system hang after which i used the spare battery i had but still no start up when it start the windows logo it then goes back again to start up of notification that seems the system was shut down or windows encountered an error or the reset button was pressed etc i then enter F to diagonise the system and the followoing information was passed i run the dell diagnostics from the system setup and get this error detected on quot start DST short test quot error code - Msg IDE status failed stats byte control code Msg No additional Sense Infoormation also at the end of the diagnostic it says Test result fail error code - Msg No drive detected it further request i run dell drivers and utilities CD which i misplaced a long time now getting such a Cd is now a problem i need any assistance i can get as my office job for over a year is all in the system and i dont know how to go about it ok thanks for any help addvice you can give me jimmyosas nbsp

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Hey there ive got a friends latitude XT here just put 7 on it and its working perfect apart from the tablet buttons.(the ones that rotate the screen and things) they dont seem to be working and im not sure what drivers to get for it or what, its fully up to date now and still nothing.
please help me xD

A:Dell Latitude XT

HERE is the Dell Lattitude XT drivers. They have Win 7 64 bit and 32 bit drivers. Select the OS bit you have.

Keep in mind the correct and required install sequence for a Dell (and many others) is (1) Install Windows (2) Install Dell Laptop System Software (3) Install motherboard chipset drivers (4) Install device drivers including video, sound, ethernet, etc.
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I am new to this site and joined because I have a technical problem with my 3 year old Dell Latitude 600. When I press the start button to start it, the little lights light for about 2-3 seconds and then shut off. Nothing even comes to the screen. Any ideas?

A:Dell Latitude won't start


Sorry to be so long answering, ive been a bit busy, usual cause is faulty memory chips or ones that have just worked loose, if you have 2 chips try either in DImm1 socket and see if it works, failing that the board is going bad, do an Ebay search on the board and see what it costs to replace it.

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system memory 128MB Internal cache 256KB video memory 2.5MB H/Drive 6495 MB

Is there away I can adjust the 300 mhz to go either 450 or 500? If so can someone guide me on how please. ?

What happens is it will load to windows desktop in 90 seconds when I try to access from Start control panel it takes for ever to load or open anything come to that any help or advice welcome. Please don't say throw it away LOL

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A:Dell Latitude 7400

Are you sure it's not a Latitude V740 or E6400? There is no "7400" model.
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On a Dell Latitude cpi r lap top, what is the function oif the jumnper labeled JB00 found underneath the key board close to the 24co2 chip? It has 5 volts on it and is connected to either the 1 or 8 pin and connects alos via a cap to the adjacent pin either 2 or 7pin,,,?? I am wonder if this is a possible reset jumper to disable the password for the chip?

A:Jumper on Dell latitude cpi r

No, it is not a reset jumper. There is not one on the CPI
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I have a dell latitude d400 with an Intel Pentium M Processor 1.40 GHz. Im wondering if i could upgrade that to an Intel Core Duo, please help. Thanks. I have xp running on this.

A:Dell Latitude d400

Hi jkswimmer and welcome to Vista Forums

Sorry, but I don't recommend this. With a desktop system, then possibly. However, with laptops things are much more complicated. Power consumption and heat dissipation are the greatest concern and they are optimised for the current processor in the system. A replacement processor, if it is not identical, might have different power and thermal characteristics, in which case the system would fail to keep it within its normal working range. In addition to that, simply accessing the processor on a laptop is much more complicated than simply removing the side panel as you would on a desktop. You literally have to strip the laptop right down, being carefull not to lose the various small screws or damage the wiring and its connectors. And then, of course, you will need to repeat the procedure in reverse to reassemble it.
Personally, I would leave your laptop as it is, with one exception. To improve its performance, make sure that you have installed the maximum amount of memory that it supports (see manual for details).
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i ha ve an dell latitude d620 but i can recover the bios password
the service tag is GLFYQ2J
any one help me plz

A:dell latitude d620

take a look at this thread and see if it helps
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OK my brother has xp pro on his dell latitude d620 and it runs like crap I have a disc of xp pro from the store but its not the one that came with it can I just use majical jelly bean finder to get the product key and just install windows and worry about drivers after I have windows installed or do I need to put drivers on a cd now and can I use a flash drive

A:dell latitude d620

No. Only a version from Dell will work with his product key. And the one found by Jelly Bean is the wrong one - it is used on all Dell machines of that model and won't reinstall from the Dell disk. You need to use the number on the sticker on the machine. If his recovery partition is still there, restore using that.
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Step-by-step instructions on how to re-format c drive on a Dell Latitude (old) with only 64 meg ram and clear current partitions (there are 4- two large, and two w/only 4 meg ram on them) to free-up enough space to do a clean install of XPPRO from "c prompt". Thanks in advance!

A:Reformat Dell Latitude


Welcome to TSG but you need to create your own thread. to do that you should click on the red triangle in this instance and ask a moderator for help.

then before you do anything with your computer you need to get a lot more RAM

you probably need to provide a bit more info on your computer to determine if this is a good idea to upgrade if this laptop is really old.
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Hello everyone I'm new here but I have a problem and need some help. I have a Dell latitude D505 when I turn it on I get a white screen that says:

This computer system, #3DQ3051-595B is protected by a password authentication system. You cannot access the data on this computer without the correct password.

Any thought? Thanks in advance....

A:Need Help with Dell Latitude D505

Where did you get the laptop from?
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hello there not sure if this is windows related.well i have installed speedfan software and this laptop i have is at 55-60 running and the fan is quiet kind of i was wondering is there any way of speeding up my fan at lower temperatures.i cant figger out this speedfan settings and im afraid of frying my is what i think is my fan maybe DELL $3E8 on ISA then it shows temperature 1 offset not sure what i should put that to.


Many (most) Dell's do not have user fan speed control. Its what it is. Laptops, in general, tend to run warm as they sacrifice extra cooling for reduction in fan noise.
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Can any 1 help me i want master bios password of dell latitude c400 ...service tag #BZNZM11-595B .....plzz give me master password

A:dell latitude c400

Give dell a call.
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Hi there,
I just purchased a Dell Latitude E4310 and have installed Windows 10 on it. Sadly i a just discovered that Dell doesn't support windows 10 Drivers for this Laptop. 
This is actually frustrating as i had the option of going with a HP but chose DELL for superiority.
Will Drivers for Windows 10 (HD Graphics , Audio etc) for this make of Laptop be available & how soon or not so i can go for other options that allow the full functionalities and resource for Windows 10.

A:Dell Latitude E4310

Unfortunately, I have no information if Dell will be creating Windows 10 drivers for this computer.
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does anyone know if you can put bigger than a 40 gb hdd in a dell latitude d600 laptop.

A:Dell Latitude D600 HDD ?

all i am asking is if i can put a 160 gb hdd in a dell latitude d600, it it compatible
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Hi all,

I have an E6400 running Vista and an E4300 running Windows 7. Both with regular HDD's, wanting to upgrade them to SSD's. I have the SSD's - a Crucial BX100 250G for the first, a 120G Toshiba for the E4300.

E6400; I have 'cloned' with EaseUS Todo Backup onto the SSD, apparently successfully, via CD caddy, but it won't boot up when I replace HDD with SSD. Just get a black screen with a cursor. Could it be just that it is thinner, so loose?

I haven't tried to do the E4300, so any tips there... also read it could be something to do with Windows 'hidden files' not being cloned?

Also wondering if Win 7 or Vista is better - been happy with 7, just got the Vista machine. If one is better, can I clone one onto both & do away with Vista, or vice versa?

A:Dell Latitude SSD upgrade

When you boot into Windows and only the cursor is visible, click 1 (one) time only CTRL+ALT+DEL, select New Task, then navigate into the Windows folder, scroll down and click on explorer.