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Recovery Manager Problem (Recovery fails)

Q: Recovery Manager Problem (Recovery fails)

Guys I cant complete succesfully my system recovery nbsp Here is an event-by-event detail I have a DV Pavilion nbsp - I Complete fails) (Recovery Problem Recovery Manager Recovery Recovery is complete message appears Once your system restarts and you finish the inital - I restart- CMD exe window appears- Software Installation HP window appears- It restarts black window with HP Logo then Microsoft Corporation windows starting - Please wait while Windows sets up your computer Black screen - Please wait WHile Windows Continues Recovery Manager Problem (Recovery fails) setting up your computer light blue screen - Restarts again- black screen mouse pointer windows logo appears start sound Welcome Screen appears Vista Home Premium - Windows setup window Windows is now setting up the following items Pre-PININST Check Preinstall Software InstallerPre-PININST Preinstall software Installer ndPost PININSTAC Power CheckingBurnBoot Recovery Manager Problem (Recovery fails) All this with a HP on the back screen with the grey completation bar -Takes long time to complete the second task Preinstall Software Installer - Restarts Recovery Manager Problem (Recovery fails) logging off shutting down - Black screen white pointer again- Windows Welcome screen againNow when it is in the Windows is now setting up the following items - Pre-PININST An Recovery Manager window appears saying that The recovery attempt has failed Please select one of the following buttons Details or RetryWhen I hit details it appears the following - ChkErrBB CMD Detect some error during PININST-BBV - ChKErrBB CMD Check C system sav logs BurnBootWarn logI hit retry and the DVD CD open and it restarted the machineAnd Again back to the Welcome to the Recovery Manager original screen nbsp nbsp How can I solve this Thanks Solved View Solution

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Preferred Solution: Recovery Manager Problem (Recovery fails)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

A: Recovery Manager Problem (Recovery fails)

I found away past it. Just close the window with the "X". Don't hit retry or it will just keep starting over. The box will appear a few more times during the process, but just keep hitting X and it should go through. Worked for me! I'm not sure if there are features or files missing because of the errors, but the system seems to work fine so far.
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I am running windows 7 on my laptop. I has windows vista before the upgrade. I had recovery discs for windows vista created from the recovery manager. I tried to make discs for windows 7. I would like to know why it won't let me make a disc for windows 7 because if I had trouble and needed to put in the recovery discs I wouldn't want to use the ones i had for windows vista. what should i do? here are screenshots to show what happens when i try to create the discs for windows 7.

A:Problem w/ creating recovery disc in Recovery Manager

HP PC Recovery Disc Creator, is for your HP Vista only, not for UpGrade of Win 7.

Try this:

Backup Complete Computer - Create an Image Backup
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Tag on bottom of laptop states Windows Home Prem OALast system installed and running successfully prior to being fixed by others was Windows Professional x build nbsp You must restart That is last message I get after Recovery Using HP DV5-2130us Fails DVDs Recovery System what appears to be a good install using the recovery DVDs nbsp I have tried installs using only the recovery discs and with those plus the Application and Driver Recovery disc nbsp nbsp Preceding that are notices received to restart the computer but I have no way to do that since pointing device non-existant nbsp I have attempted to turn off computer and turn it back on but after th installation attempt when I try DV5-2130us Recovery Fails Using HP System Recovery DVDs power button I get flashings lights on the power and WiFi keys which leaves me no DV5-2130us Recovery Fails Using HP System Recovery DVDs way to trun off computer but to unplug power cable and remove battery nbsp Is clean install from DVD of Windows or possible nbsp I have valid prod for Windows Solved View Solution

A:DV5-2130us Recovery Fails Using HP System Recovery DVDs

Hi @John_Bandera,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with revocery Windows 8. I will be glad to help you. Yes, you can do a recovery to Windows 8. Here are some microsoft links to help.Create installation media for Windows 8.1Create a USB recovery drive Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.
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The GB Samsung Hard Drive on my HP Pavilion a f PC running on Windows Vista Home Premium -bit crashed I bought and installed a new GB Western Digital Caviar Blue model WD AAKS hard drive on the PC I ordered recovery disks from HP using Recovery System Supplied Recovery Fails with hp Disks the computer s serial number and confirmed that the Build ID on the recovery CDs and the sticker on my computer match However when I attempt to recover the system Windows System Recovery Fails with hp Supplied Recovery Disks loads the recovery files and then I get System Recovery Fails with hp Supplied Recovery Disks the error quot This PC is not supported by the system recovery discs You will not be able to recover this system with these discs quot I have tried sets of recovery discs from hp and get the same error I have attempted to use the Cyberlink Recovery Disk Utility from hp http h www hp com ewfrf wc softwareDownloadIndex softwareitem pv- - amp cc us amp lc en amp dlc en but it fails This Utility only supports Windows per the hp page I would appreciate any help on how to move forward I am new to this site so if I broke any rules please feel free to correct me Thanks NYATI

A:System Recovery Fails with hp Supplied Recovery Disks

How much did you pay for your recovery discs and is it refundable? If you the recovery disc costs more then $100, you would be better off purchasing a copy of Windows 7 which is far more stable and a less of a memory hog.
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I will try to be as precise as possible and give as much info as I can but I'm not sure what info is inconsequential and what HP HP manager recovery get inability Recovery Pavilion to error and past isn't at HP Pavilion Recovery error and inability to get past HP recovery manager this point But here goes For weeks I have tried to outsmart whoever it is that has had complete remote access to my laptop but changing as many admin permissions and incoming outgoing connections that I could find to keep them out A couple of days ago I did a system HP Pavilion Recovery error and inability to get past HP recovery manager restore to factory settings thinking this would do it It didn't he was still there He locked me out of all admin tools yesterday I have a system recovery disc made about a year ago and put that in my CD drive tonight thinking I could completely reformat the drive and wipe him out However at start-up I pushed F and came up with a screen that said something about HP Pavilion Recovery error and inability to get past HP recovery manager running the disc from E drive I apologize for not be able to give you specific language but I never thought it would get this far with no progress However under the line showing the drive it was booting from there was another line that started quot DETECTHAL REDIRECT quot then went on to say something about quot redirect name quot and redirect path quot none of which sounded legit to me And considering that this intruder had created so many other fake error info msgs already I didn't want to take the chance of this being something else that he had stuck in there I backed out of that reboot and restarted I've subequently tried to restart over a dozen times from the CD but even in Safe Mode it reverts to the HP Recovery Manager Once there I go through the prompts to reformat but then get an error msg that says error x a If the problem persists contact HP quot I can't get past this error nor can I get any type of command promt to come up I tried starting in safe mode with command prompt and it reverted back to the recovery manager Once the error comes up and I click OK to close it my laptop restarts and I continue in the same endless cycle If I try to boot up without the recovery disc in the CD drive I get a black screen that says quot Operating system not found quot I am assuming then that my Windows Vista system recovery disc is not working although if I put it into another computer I can see the files on it and there doesn't seem to be anything wrong I have a backup disc that I made a couple of years ago when I had Norton installed but have not tried them Should I Also a friend suggested that I use the recovery discs for my PC with Windows just to get an operating system loaded if it will load automatically from the CD then go in and try to access the Vista recovery CD I wish there was a quick fix to all of this as its been a very long weeks trying to get this guy out of my laptop and frustrating because I've been so incredibly unsuccessful I know you ask for detailed system information but I'm not sure what more I can tell you Please let me know what you need and I will do my very best to answer Any help with this issue would be so so appreciated - beyond words at this point So thank you to whoever can help

A:HP Pavilion Recovery error and inability to get past HP recovery manager

It sounds to me like you have malware. I suggest running malwarebytes.
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If I abandon my efforts to install the latest Windows 10 update, would it be a feasible and a good choice for me to command HP Recovery Manager to make the "Minimized Image Recovery" to the factory condition of OS (Windows 7 Home Edition) with drivers and select software?  I have used HP Recovery Mgr to backup my files on an external hard drive.  Next question: How do I restore those files to my computer?  Should the restoration be done in Windows 7 or after I install Windows 10 on my computer?
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I am on Windows 10, and for the past couple months I have had booting/BSOD errors that usually give me "bad_system_config_info" and occasionally, "0xc000021a ". Sometimes, I have been able to boot in by accessing the UEFI settings, other times it seems like it just randomly decides to let me log in to my computer normally. When I am able to login, I check for viruses and I haven't found any, as well as run commands like "sfc/scannow", "chkdsk", or "bootsect".  I am trying to recreate recovery media via the HP Recovery Manager, but each time I insert the empty flashdrive, the Recovery Manager suddenly crashes. Please, any response to these combined issues would be greatly appreciated, I haven't been able to use this laptop regularly for months now.
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My laptop has become very slow, I reinstalled windows and installed original drivers from HP's website. But, my laptop is still very slow. So, I'm hinking about restoring my laptop to factory settings. I don't have HP Backup & Recovery manager or Recovery Partition or any disc that came with laptop. If there is any way I can restore my laptop to Factory Settings, Please inform . And If I need to download anyting please give the link with it. Thank You.

A:Don't have Recovery partition and Recovery Manager to Reset ...

Hi there @HPian_B,  Before I provide troubleshooting documentation, I would like to take a minute to welcome you to the HP Support Community, where you can ask questions, find solutions and get help from the community! I read that you would like to reset your HP Pavilion g6-2310ex Notebook PC to factory settings.  Please read the document called Backing Up Your Files. This will provide you with ways to back up the files you have on your Notebook. Here is a document for you to read called Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive. I pulled some information from the document for you. The first thing I would like to make you aware of is that only DVD-R, DVD-R DL, DVD+R, or DVD+R DL discs are compatible with the Recovery Media Creation program. The following disc types are not compatible with the Recovery Media Creation program:CDsDVD-RWDVD+RWDVD-RW DLDVD+RW DLYou will then also see that in the document it says: The Recovery Media Creation software program allows  only one complete set of discs to be created.The Recovery Media Creation software program  requires an uncorrupted recovery partition (Recovery Image (D) to create a set of discs. Uncorrupted means the recovery partition has  not been modified or removed.The creation process takes about 30 minutes per DVD. The entire recovery set does not need to be created in one session.The Recovery Media Creation software can be aborted at any time, except during the writing (burning) process, by clicking  Cancel. The next time the Recovery Media Creation software program is run, it automatically starts where it last stopped.You can use the recovery discs you create on your computer on another computer only if the second computer is the same model as the one that created the recovery discs.Here is a document called Performing an HP system recovery (Windows 7) and another called Recover Windows 7 Operating System Using Microsoft Windows Backup and Restore. - This is used to Recover, Restore, or do a Clean Install of Windows 7.  Please make sure that you read these documents very carefully before you decided to reset to factory settings.  Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. Please also re-post with the exact error message you received. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos. Thanks!Have a great day
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This is a last resort for me nbsp My PC failed and would no longer boot to Windows Just kept spinning while trying to load Manager Cannot failure. Recovery access Recovery nbsp At this point I decided to access Recovery Recovery failure. Cannot access Recovery Manager Manager to do a Systom Restore back to factory settings I know I should have created a restore point when upgrading to Windows but life lesson learned nbsp Either way my installation failed and I'm no longer able to access Recovery Manager I did my diligence and backed up Recovery failure. Cannot access Recovery Manager my files to USB but it's useless since there's no operating system nbsp I downloaded a copy of Windows and burned to a disk but when booting from CD Drive it doesn't prompt to install Windows just says it is preparing set up for first use then an error appears saying Windows could not complete installation To install windows on this computer restart the installation nbsp I tried using my CD key on the microsoft website to try and download a copy of windows but it wouldn't let me because it was a factory copy nbsp I'm at a complete loss right now can't find any help with this situation and paying someone to fix this isn't an option nbsp What am I missing here guys nbsp Any assistance would be appreciated

A:Recovery failure. Cannot access Recovery Manager

Hi @xxboramirxx I would suggest you try the troubleshooting steps given in the link below : I am an HP EmployeePlease click ?Accept as Solution? on the post that solves your issue to help others find the same solution.Click the ?Thumbs Up? to say ?Thanks? for helping!
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.... but I didn't touch it.
My d:\ is not empty - it is almost 80% full but when i click on it there are no files. Tried - to the extent of my knowledge - to see if the files are hidden but didn't reach anywhere. Tried a restore point but that didnt work either. Please help

A:HP Recovery Manager says that my recovery partition has been removed

Recovery Manager has hiccups sometimes...
Try re-booting and entering at boot.

If that fails you can order the Recovery Media from HP for a reasonable price.
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I removed some spyware and recovery from Manager not Recovery Gateway the does work viruses from my father-in-laws computer It works ok for a little bit but then I will get a BSOD with the STOP x e error I do not have the peripherals that originally were installed on the system as I only took the tower to work on and have my own mouse keyboard and monitor installed Would this cause the problem At any rate I want to use the Gateway Recovery Center to do a factory system restore When I open it up and chose the factory restore option it wants me to restart my computer I chose to restart but it doesn't do the restore I have also asked it before to do a scandisk check recovery from the Gateway Recovery Manager does not work on start up but it won't do that either I have the mini dump files from the BSOD messages but I am just wondering if I should go ahead and take it back to his house and hook up the normal monitor and such and see if I get the BSOD then It doesn't seem to have any particular triggers like now I have had it on and running just fine for about minutes just trying the things that I have tried before It is running Windows Update now as it hasn't had any updates since March of this year I did a System Restore and then used Spybot S D to remove what was there whatever it had at the time would cause the computer to go to a blank white screen after about seconds on the desktop at startup I was told that it had started with some FBI pop up that was asking them to send to them to unlock their system or such Spybot caught a trojan something like fakeporn and removed it Since then the computer will start up normally but then give me te BSOD after a while It will start in safemode and run ok Guide me OMG don't judge me

A:recovery from the Gateway Recovery Manager does not work

This might help: seems to often relate to drivers and 0x0000008e to RAM. If there is a virus still about then you could get confusing BSOD errors.Always pop back and let us know the outcome - thanks
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I had deleted recovery partition because of boot mgr error. pre-installed OS: Windows 8.1 I have also ordered two sets of hp recovery disc but both shows same error (boot mgr) but yesterday I can't even open system recovery from hp recovery disc by press F11, even I try to change bios setting from secure boot to legacy boot but can't  open system recovery  What I do now?
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My laptop came with Windows bit operating and there is a recovery partition to factory reset It was nbsp protected by the HP recovery manager After i update to Windows reset my PC not factory reset create manager media recovery recovery without with the option keep my files so now i have a Windows and i can create recovery media without recovery manager see nbsp in recovery partition nbsp one recovery folder and inside it one file of name lang in the Recovery partition rest of the files and i can't create recovery media without recovery manager see and there isn't any virus in my laptop its just create recovery media without recovery manager of changing settings i took the step of reset windows i believe my recovery partition is save but due to un availability of recovery manager it is not protected nbsp now i want to factory reset and by going to advance startup option i saw recovery manager ther but when i clicked to recovery manager it says can't open file x recovery hp rita-tool thats why i cannot proceed for factoey reset please guide me how can i get back recovery manager or how can i make recovery media nbsp please help nbsp
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Hello nbsp I upgraded Recovery the HP to Using Manager Recovery delete Partition--... my notebook to Windows shortly after it was offered in August nbsp I also upgraded my main drive with a smaller SSD nbsp So now that the notebook's been running OK for almost a year I'd like to delete the recovery partition nbsp I only have a GB SSD so deleting that Recovery partition would give me almost more space on my C drive nbsp I tried using two different partition programs to do this-- both apps let me delete the partition D Recovery-- far right top but then neither will let me add the new space to the C drive nbsp There is small partition between the two and they will let me resize that partition but not the C partition nbsp nbsp I found that the HP Recovery Manager that's installed on my notebook has an option for deleting the partition Using HP Recovery Manager to delete the Recovery Partition--... but Using HP Recovery Manager to delete the Recovery Partition--... it doesn't say where it will put the new unallocated space but I didn't go all the way with it yet nbsp If I work through it the rest of the way will it give me the option of where to put the new unallocated space nbsp Or will it add it to the C drive automatically nbsp nbsp Below is a snapshot of the drives configuration the drive on TOP is the one in question nbsp

A:Using HP Recovery Manager to delete the Recovery Partition--...

Hi, I can see C: and D: do not sit next to each other therefore Windows Disk Manager may not like this. Please try: Note: you have to delete D: first. Regards.
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Do to a bad driver in a program I installed yesterday I had to reformat my HP Pavilion a n to fix the blue screen of death I didn t want to lose any of the data on my computer so I did a recovery with backup The backup backed up somewhere around GB of stuff I think I got my computer all recovered now but Recovery Manager Problem HP when I use the HP Recovery Manager Problem Recovery Manager to recover the backed up data it seems to freeze at I let it sit for about a half hour and it s still at HP Recovery Manager Problem I don t know if it s ridiculously slow or it s not working Edit I tried setting the category to only music video files to see if it s freezing or not since I only have a couple hundred megabytes of those files and it s still frozen at I looked at the Restorwiz txt log for the recovery and it says this Code Log started Thursday - - at Using st log ini Log level Forced flush Compressed Encrypted - - STEP Initialization - - INFORMATION Create destination directory succeed - - INFORMATION Repertory to restore C System Recovery Files - - INFORMATION Get volume filename F MINWINPC Backup Files - - Backup exe - - INFORMATION Version of RestoreWiz exe - - INFORMATION File skin smf extract successfully - - INFORMATION File filetypes ini extract successfully - - INFORMATION File restorewiz lgg extract successfully - - INFORMATION English is the user language r n If language doesn't exist in lgg file the language is english - - INFORMATION Pictures extension jpeg tiff xbm svgz b bp d ds th i i i i i i ba bp xi a i xi ab adi aec aed ahs ai art bif bil bm bmp br br br bsk btf bw cad cam cci cck cdr cdt cfp cga cgm clp cmu cmx cov cp cph cpi cpt cr crw cs cs ct ctb cvp cvr cvx dc dc dcm dcx det dfx dgn dib dim djv dng dpx drt drw dsf dwg dws dwt dwx dwz dxb dxf dxx efx ega egm emf emo emz eps exp exr eya fax fh fh fh fh fh fh fh fh fhc ft ft ft fxd fxr g f g n gbt gcd gem gfb gfm gif gis goo gry hot hpl hrf hrz icb ico ief ifc iff igf im im im im imj imt imx j c j k jb jbg jfi jfx jif jmh jng jp jpc jpe jpg jpm jpx jsl jtf kdk kfx kic kpx kqp lbm ldf lm lpp lv lwf lwo lws mdi mix mrw msp ncr nef nib nic npm odi oil onx opd orf otb oti p d pbm pc pc pcc pcd pcg pcs pct pcx pd pd pd pd pd pd pd pd pd pda pdd pdn pdp pdw pfr pgm pic pig pix pjp plt png pnm pov pp pp ppm prt ps psb psd psp pwp pxr qti raf ras raw rf rgb rle rpx s g s j s n sda sfw sgi sjp skf slb sld spe spn srf svg sxd sy tcw tdi tef tga thb thm tif tim tnl tub u d ucg udi ufo upf upx uvp vda vec vel vff vfl vga vgr vml wbm wd wdp wi wif wmf wpg wpw x f xcf xif xim xjt xwd yuv - - INFORMATION Musics extension acm aiff midi cda aifc aac m a m b a k aa abs ac ahx aif amr aob ape au avr b s dls dus emp far fla it kar la la lav lqp lqt lsl lwz m a m a m a m u m a m b m p mad mdz med mid mjf mka mlp mnd mod mp mp mp mpc msq mtm mus myr ntx nxt ogg oma omc omg pcm pls pna ra ram rm rmi rmj rmm rmp s m s m sd se sfr sib sid smi snd sng swa tfx thx tta vbk vmf voc vox vqf w wav wax wma xm xmf - - INFORMATION Videos extension mpeg rv wmd wpl mp v mpv divx g gp afl asf asx avi d v dcr dif dmv dvd dvr dvx flc flm flv flx fmv gvi gvp ifo ivf jmf jmm lsf lsx m s m v m v m v mkm mkv mmv mng mov mp mpa mpe mpg mqv nsv ogm omf ppj qt qtc qtl qtm qtv rmx rnx rp rts rv rvx s s s q smo ssm ssw swf tmi ts vcr vfw vid viv vob vro wm wmp wmv wmx wvx - - INFORMATION TV extension dvr-ms - - INFORMATION Documents extension acl ade adn ag ans dic wbd xl vs wmz cdg html zip rar ace info py pyo enc php asp pyw rc policy pcl cer pth xslt pe ph tf abw adp asc asm ast aww bdb bsw bud bv bv bv bv bv bv bv bv bv c cpp css csv cw cwk cwl cws cxx db db db dbf dbs ddb def des diz doc dot dox dta dvi dwf dz ebo edd edn etd evy ext ezs faq fdf flp fm fm fm fmf fmo fmt fp fp fp fpt frt frx fsl fsx fx gdb gph gth h hpp htc htm hwp hxx hz ics iif inc ind jtd jtx lit log lst ltx lwd lwp m m m m m maf mar mbf mcw mdb mde mf mhp mht mn mn mn mn mn mn mn mn mn mny mpd mpp mpt mst msw mw nvr nws oas obd o... Read more
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My laptop crashed but I was bale to recover my data from the drive using an external cable to the drive on my desktop PC.  I can see the recovery partition, can I make a recover USB from the drive without it being in my laptop?

A:Re: Don't have Recovery partition and Recovery Manager to Re...

Hi there,  Do you not have Recovery discs?How did you previously load Windows 7 on your Notebook? The media creation software allows only  one system image to be created. If you created a set of recovery discs, you can not create a system image on a USB drive. The media creation software requires an uncorrupted recovery partition (FACTORY_IMAGE D. Uncorrupted means that the recovery partition has  not been modified or removed. That being said, at this point, I cannot guarantee that the image will work on your USB.
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Well I'm trying to reinstall my operating system and i'm using the recovery manager to burn some recovery discs. I tried it before and it said i'd need 23 cds. And i had them and no DVD's so i decided to try it. I had NO idea how long that would take. So I stopped it and got DVD's like a couple weeks after. Now when I open it, it says that it's going to start from where I left off with the recovery cd's. Is there anyway to reset this? Thanks.

A:[SOLVED] Recovery Manager Problem


What is the model of your computer?

In order to answer, we'd need to know what program is burning these discs.
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Due to some problems I was having with updating windows I decided to recover my HP computer to its factory condition using HP's Recovery Problem configuring using HP Manager Windows Recovery Manager I don't have a recovery disk so I chose to recover Problem configuring Windows using HP Recovery Manager from the recovery partition on the hard drive I chose to not do a backup and the recovering process went fine After it was done I was asked to restart my pc and once it restarted I was at a black screen which said something along the lines of quot setting up devices quot After a couple of minutes a small window showed up with the fallowing message quot Windows setup Problem configuring Windows using HP Recovery Manager could not configure windows to run on this computer's hardware quot This window shows up when the black screen says quot Setting up devices quot I press ok then the black screen says quot setup will continue once your computer is restarted quot The pc is restarted automatically and this window shows up again At first I had unplugged an external USB hard drive and an external wifi antenna leaving my monitor mouse and keyboard plugged But after doing some research I found that some hardware installed inside the pc might also be causing the problem So I removed the wireless card disconnected the DVD drive and disconnected the cable from the USB and analog ports of the front panel The only things that were connected as far as I saw were the fans motherboard power button and the only hard drive I went back into the recovery manager and did the recovery again once it was done and the pc restarted I was brought back to the same message Any help advice is appreciated

A:Problem configuring Windows using HP Recovery Manager

Obviously running factory Recovery from partition without making Recovery Disks as a backup or backing up your files is not advisable and borders on recklessness.

Try entering Device manager during install to uninstall Devices showing in error (likely Display) so install will complete, then update the driver from desktop.

You can copy out your files to external HD using the Win7 Installation DVD or System Repair Disk via this method: Copy & Paste - in Windows Recovery Console, or use Paragon Rescue CD.

Then you can either order HP Recovery Disks from Tech Support, or clean reinstall using a Win7 Installation DVD which is a much superior install without the corrupting HP bloatware, using the Product Key on COA sticker: Reinstalling Windows 7
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After various attempts to fix profiles, reset, etc I am now stuck with Recovery Manager as the way ahead via F11 but unfortunately something broke last year which requires Recovery Manager to be updated using a downloadable fileHP Recovery Manager Update SP 74124  as per This is an exe file, and I don't have a working system to execute it on. Out of warranty. I have a set of Windows 7 recovery DVDs from a laptop and I can boot into Ubuntu linux (like now) to move any files around that may be required, So, how to progress and fix the OS ?
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i had upgrade my windows to 8.1, the problem is that i cant install Dell backup & recovery, when i installing and updating PE I get FACTORY SETUP ERROR 5
is there any technical help me please...thx
however...its cant recovery or reset my laptop back to factory image...

just like this photo...
recovery cant... refresh also cant...

A:windows 8.1 recovery problem and install dell backup and recovery software...

just similar same with my problem, my one is factorysetup error 5, i think its different...
however my recovery software uninstalled, because installed new version need to uninstall old version, after it cant install new version....
then ur laptop can launch recovery or not??my one cant just show above picture.....
Relevancy 74.82%

I have the same problem.
Recently I updated my PC from windows 8.1 to windows 10.After almost a month I returned back to windows 8.1 from windows 10.
When I tried to install dell backup and recovery (Backup-and-Recovery_Application_64M9D_WN32_1.8.1.71_A00) I got factory error 5.
I cannot refresh my PC from windows also. I am getting the error “could not find the recovery environment”.
Now in command prompt
1. reagentc/info

2. reagentc/enable

3. Exit and reboot.
After the reboot I tried to install dell backup and recovery again. Then also I got the same “factory setup error 5”.

Then I checked the reagent/info in command prompt after reboot. It shows it is disabled.

Please help me.
Thank you

A:windows 8.1 recovery problem and install dell backup and recovery software...

Click the link below for information on restoring the OS using DBAR.
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After using samsung recovery, my computer won' t start properly. In normal mode it crashes immediately after loadin my background and desktop items. It shows a blue screen ( see image) and then will restart itself, giving me the option to start windows normally or in safe mode. I have tried safe mode, and that works slightly better. It doesn't crash all by itself before I even do anything. But it also won't open most programs properly ( like windows explorer). So I can't actually do something in safe mode. After I open a more advanced program ( like Chrome) it will crash again the same way as before. Can someone help me wih this?

P.S.: I am wriing this on my mobile phone, so please forgive me for any typos.

A:Problem starting up after using samsing recovery basic recovery

Hi Laurina welcome to SevenForums

Try this tutorial below

Troubleshooting Windows 7 Failure to Boot

Startup Repair
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So a while ago my Manager can't HP Why Up Offi... Open save Recovery Manager/Back automatic updates told me I should upgrade to Windows on my Windows Why can't HP Recovery Manager/Back Up Manager save Open Offi... computer I did I've used it find for a while and then suddenly Why can't HP Recovery Manager/Back Up Manager save Open Offi... it started repairing itself and I got one of those bsod that eventually lead me to a nbsp pick a keyboard set up It of course made it so that I couldn't use any ports keyboards or mice no matter which I used After some reading I was told to go back to factory settings but before I did that I used the backup manager that HP offers I selected music videos and documents actually I think I selected all of the available options Anyhow once my computer was finished backing itself up onto my external harddrive with the HP program I reset the computer back to factory settings Upon opening the recovery manager and searching through my recovered files i have everything except my Open Office Files Is there a reason why this happened Did I do something wrong Does anyone know why it wouldn't have accepted those as documents to back up I'm extremely frustrated as I am a writer a poor one obviously since I have to use a free program instead of Microsoft Office and everything I was working on is simply gone with no explanation nbsp nbsp Can anyone help me understand Possibly even help me find the files if they are somewhere not quite so obvious
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my laptop recently just started to fail with failure in the video card (l4d2 vertical bar crash and same iwth youtube)

and now i'm trying to recover by using HP Recovery discs, but it's not working!!!

It installs and then when it says "Customizing software" it just freezes and hard-resets itself.

then when i turn it back on, it says "Setup is preparing computer for first use" then the Welcome screen then an error message/sound -> "Windows could not complete the installation. TO install windows on this computer, restart the installation"

and then it shuts down and restarts itself. What is happening??

Is it possibly a hardware error? before the recovery i had video issues with computer constantly failing to load 3d games or even youtube at times.

if i tried with a downloaded Windows 7 installation would it work? Man i hoped it wouldnt end out like this

A:HP Recovery CD fails! (help!)

If your video card has failed what will a factory restore /recovery achieve?

Does your HP have a recovery partition with function key access at boot?
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I have notebook pavilion has two Os initially one is Linux & other is win. I am using win7 . It I trying to recover by CD/DVD shipped with laptop. It shows error after loading windows file:/boot/BCD Status 0xc000000f info: an error occurred while reading the data I try so many time but problem not resolved. Please help
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Hello All,
I have a Dell XPS M1530.
I backed up all the data on the harddrive. I reinstalled the hard drive and attempted to boot into the Recovery Partition to reinstall Vista. The System Repair starts, then exits with BCCode -0x00000050 Page_fault_in_Nonpaged_area
I've tried booting from a Recovery CD as well, which gets a little further, but still fails with the same error.
Have I corrupted the filesystem? I'd love to run the chkdsk equivalent but I can't seem to get to a command prompt.
Safe mode, starting windows normally, do not work.
Summary: Recovery disc and Recovery partition fail with BCCode 0x50
I'm stumped. Is there 3rd party software available to fix the filesystem? I am hoping the recovery partition is not toast.
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After doing a Windows Update the other day, Win 7 won't start and all efforts at recovery have failed, including the numerous suggestions I've read on various websites, such as FixMbr and FixBoot etc.
When booted normally, it reaches a certain point after the start screeen and then gives me a black screen with mouse functionality and little else. The HDD activity LED indicates some sort of activity going on, but the flashing is random and not constant. I left it overnight last night to see if it would eventually resolve itself, but this morning it was still in the same situation. Booting in Safe mode goes through installing the drivers etc, and then produces the same effect as normal mode. Recovery tells me that it could not repair the problem, with a Locale ID of 1033.
I've run FRST64 and the FRST.txt file is attached.
Any advice, suggestions etc. greatly appreciated.

A:Startup Recovery Fails - Win 7

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.   Fix with FRST (Recovery Environment)Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
(To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

HKLM\...\InprocServer32: [Default-wbemess]  ATTENTION! ====> ZeroAccess?
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?

HKLM\...\.exe:  <===== ATTENTION!
HKLM\...\exefile\DefaultIcon:  <===== ATTENTION!
HKLM\...\exefile\open\command:  <===== ATTENTION!

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options again.

Run frst.exe (on 64bit, run frst64.exe) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.  Try to boot into windows now.
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HP Pavilion a f Windows Vista SP quot Windows Setup could not configure Windows to run on this computers hardware quot PC had Windows Update problems and was never upgraded to SP Windows Updates Recovery Fails System didn't work and the Stand-alone SP also didn't work Told the owner I'd have to do a System Recovery Fails complete System Recovery Install Repair wouldn't work Recovery System Recovery Fails discs were made but lost Recovery Partition still good Was able to backup all the data using Safe Mode The recovery completes and then the above message appears I can move it forward a little by doing the following At the first error hit SHIFT F Type - Cd Cd Cd c windows system oobe Msoobe After the first time it moved me to the User Name Logon before it happened again Now I can get to the quot Thank you quot quot Start quot When I click quot Start quot there's a long like loading delay quot checking your computer's performance quot Then the same message appears quot Windows Setup Hardware quot in a quot Install Windows quot message box I have a full Vista Ultimate DVD if I could use that BTW owner's one of my kid's teachers so this is like a favor

A:System Recovery Fails

You could follow this tutorial to create a DVD or flash drive with the right version/bitness of Vista then use it to install with.

Vista ISO - Download and Create Installation DVD or USB
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Hey guys nbsp my Aspire ES - -P KL is running kinda slow lately so I wanted to reset it I've got no problem accessing the recovery menu nor selecting a partition to reinstall windows on After getting your computer ready or whatever the first step is called it goes over to resetting your PC After some time probably around of the resetting process it suddenly ends saying there was an error resetting your PC no changes Acer Recovery Fails were made nbsp I've already tried it a few times I tried to access the recovery in windows and while booting - same result and unfortunately I don't have any Acer Recovery Fails recovery disks since I'm travelling right now nbsp I don't know if it matters but I split the HD into two partitions using the Windows tool one for Windows the other one for Documents etc Shouldn't affect anything in my opinion tho since I didn't touch the recovery partition and I used to do the same with my old notebook back home I hope anyone know whats going on and I able to help me nbsp Cheers

A:Acer Recovery Fails

The reason for the failure is that you have changed the original partition, you need to set the partitions to the original state for the recovery to complete, save your important data to an external disk and change the partitions to original state before starting the recovery.HTH.
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Hi everyone nbsp i have laptop HP Pavilion dv - ec with Windows Home Premium on it Everytime I started the computer it cycled for - times through stages Configuring windows updates configuring updates fails -undo changes restart After that windows started normally I decided to use recovery manager F button nbsp to restore computer to factory state Everything went OK installed but after reboot it showed that recovery after fails reboot Recovery was unsuccesful nbsp with error nbsp UIA write failed times nbsp With windows bricked in that state I decided to format the C partition with bricked windows on it all recovery tools stayed safely untouched on D partition I used windows installation CD to set D partition active to run directly recovery manager but the Recovery fails after reboot whole situation has repeated nbsp I have no recovery CD or recovery USB and its not shipped to my country nbsp I need some support to recover my windows or is my recovery partition dagmaged and the recovery option gone nbsp Thanks for advice

A:Recovery fails after reboot

Hey @Herak , Welcome to the HP Forums! I understand your system recovery appears to run fine but fails to load after restart. Typically the recovery drive will not work properly with a clean install of Windows. It breaks the connection between the two drives.  I've never attempted this personally but I have read that it is sometimes possible to use reagentc commands to link the Windows recovery to the preinstalled recovery drive if this happens but I do not have the knowledge to guide you through this personally. You should be able to find the information online easily but attempt this at your own risk. The best solution is to install with the recovery media, but if the recovery media is not available we don't really have that option. Is it possible to have a friend or family member in another location order the DVD's for you and send them to you? In the mean time a clean install of Windows should get you running until the recovery DVD's can be acquired. Hopefully this helps.

Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.The Great Deku TreeI work on behalf of HP.
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My computer suddenly stopped fully recovering after being placed into the Stand By mode available in XP Home Version's Turn Off Computer dialog box, but not always. The computer will recover fully if I initiate recovery after only two minutes. If I wait for five or more minutes, the fan will come on but the Lock keys will not blink and there is no video. I believe the monitor (Samsung SyncMaster 730B LCD) is getting some signal since it displays alternately the words "analog" and "digital". My mother board is an ASUS P5WD2-Premium with Pentium D 930 Dual-Core CPU. I use an ATI All-in-Wonder X800 PCI Express video card. The BIOS, AMI Ver 0709, settings are: Suspend Mode [Auto]; Repost Video and ACPI 2.0 Support [No]; ACPI APIC Support [E]. Thank you for any advice you can give me.
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Just joined today. I tried searching for this topic, but I had no luck finding it. I was doing a system recovery on my sony vaio notebook and at the 2% way mark I get an error message. This is what it says:
"Disk Access:Sense operation failed"

My computer restarts and it says that I have no operating system. I know that the system recovery erased the operating system, but whats up with the error message?

I have a:
Sony Vaio PCG-GRX550
Windows XP

Thanks for any help,

A:System Recovery Fails

Welcome to TSG Hmm sounds like your hard drive might be failing. Try going to the hard drive manufacturer's website and downloading a utility to test your hard drive. You should be able to download it onto a floppy and then boot your pc with it.
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I have an Inspiron 1545 (circa 2008) and have used their recovery software to create a rescue DVD and it fails to boot with the following:

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
File: \windows\system32\boot\winload.exe
Status: 0xc0000001
Info: The selected entry could not be loaded because tyhe application is missing or corrupt

Nothing changed, since I immediately tried to test the DVD just after making it. I'm concerned about a hard disk failure making the system inaccessible. I should add that the winload.exe file does not exist on the DVD.

A:Rescue/Recovery DVD fails to boot

Work through the steps for Troubleshooting Windows 7 Failure to Start.

What do you mean by a "rescue disk?" Is this the Win7 System Repair Disk or the Dell Recovery disks that reinstall all the crapware that comes with the PC.

Dell is normally willing to provide for shipping cost a clean copy Win7 Reinstallation DVD with only self-activation added so I'd inquire with them about that and consider doing a Clean Reinstall Windows 7
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ACER DOES NOT SUPPORT DUAL BOOT COMPUTERS ACER RECOVERY DVD DOES NOT RECOVER HARD DRIVES WITHOUT PARTITIONS I have an Acer Aspire M on which I wanted to run dual boot with Linux I tried to install Ubuntu more on that in another thread and it unhid the recovery partition Aspire recovery fails - DVD Acer on the hard drive which caused problems when booting Since I had the recovery DVD s I assumed and you know what they say about assuming that it would reload my machine if I had Acer Aspire - recovery DVD fails a problem Proceeded Acer Aspire - recovery DVD fails to do a full install of Ubuntu AMD- its an Intel -bit machine but the AMD version works wonderfully Decided I needed to have Vista up and running due to connectivity problems with one of my printers and tried to recover the machine To make a long story short I wiped all the partitions off the machine and went to relaod Kept getting quot Type Mismatch quot error from a bit program during the recovery Called Acer and they said they do not support dual boot machines if the partitions are changed the recovery DVD does not work then proceeded to explain that I would have to send the entire computer back to them to restore the hard disk needless to say I was irrate Hard disk partitioning is one of the simplest of proceedures and the tech support folks refused to aide me in this After reloading Ubuntu I looked at the recovery disk and found some files that define the partitions on the computer As I find out more and can develop a work around I ll post on this thread Those of you that were able to get your recovery DVD to work on a wiped hard disk please post how you did it If you are in the same situation as I am please note that too If you have a Vista based Acer my recommendations is not to change the configuration The recovery DVD requires that the partitions be intact and that they be of the sized defined on the DVD Work is ongoing to make an extractor for the DVD to reload your ACER by third parties Other sites recommend getting a copy of the OEM version of Vista that you are running in order to restore your machine The OEM version will allow you to input your computer s key code This should solve dual boot issues you would have However using the ACER recovery DVD is not going to be an option nbsp

A:Acer Aspire - recovery DVD fails

Hi, Welcome to TSG and thanks for the info.
I can't help with the issue you raise but I suggest you take your email addr out before it gets picked up by a spambot.
People will reply in this thread or by pm.


Spambot: Def from a spamguide

"What is a spambot?

A Spambot is a piece of software, a program that someone has written. Which language it was written in does not matter, but most are probably written in C for speed and portability reasons. A spambot should not be confused with regular robots, also known as spiders or web-crawlers.
A spambot starts out on a web page. It scans the page for two things: hyperlinks and email addresses. It stores the email addresses to use as targets for spam, and follows each hyperlink to a new page, starting the process all over. Spambots also usually do not follow the guidelines in the robots.txt file, like civilized robots are supposed to. Most spambots are a part of a larger program, allowing them to send out the spam to email addresses as it find them. Others merely store the email addresses for later use.
Spambots vary in their intelligence and sophistication, but even the smartest can be fairly easily fooled by the tricks on this site. The simplest spambot would simply find mailto links, and follow each hyperlink as it comes up, until it reaches a dead end. The smartest ones can recognize email addresses in many forms, recognize dead links, avoid certain types of email addresses (such as *.edu and *.gov) and track many pages at once."
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I have a Asus laptop with the operating system of Windows Vista and shortly after the battery died for it I plugged it back up and turned it back on only to come to a problem of it load recovery to fails system restarting it s self over and over again With me being aware of the F key and the recovery partition I pressed it but after pressing system recovery fails to load ems enable thing it goes to loading files with a white bar showing that it s loading and then a bluish and greenish abstract screen pops up but there s no menu or nothing The only thing on the screen is the mouse icon and that s it No wizard no next nothing When I tried doing other options it repeats the F proces s over and ends up leaving me at the bluish and greenish abstract screen again If someone could PLEASE tell me how to resolve this problem I would gladly appreciate it Thank you nbsp
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Hi there all I was wondering if someone could help or at least shed some light on this problem I try to start up quot Dell Backup and Recovery quot and it fails to start with the message quot Dell Backup and Recovery encountered a problem and needs to close We are Sorry for the inconvenience quot It used to work in the past then all of a and Recovery to start fails Backup sudden it stopped I wanted to do a backup as it is requesting me to do so and it now fails I am wondering if it is a problem with my partitions I haven t changed them in any way but it seems that I have an extra partition to a colleague with a similar but not the same dell computer Thank you very much all if anyone could help this would be excellent The EventVwr says Log Name ApplicationSource Application ErrorDate Event ID Task Category Level ErrorKeywords ClassicUser N AComputer lt blah blah gt Description Faulting application name Dbr exe version time stamp x aadfFaulting module name unknown Backup and Recovery fails to start version time stamp x Exception code xc Fault offset x eaabd Faulting process id x b Faulting application start time x d f bad d Faulting application path C Program Files x Dell Backup and Recovery Dbr exeFaulting module path unknownReport Id a aa -cf - b - b - f b eFaulting package full name Faulting package-relative application ID Event Xml lt Event xmlns quot schemas microsoft com event quot gt lt System gt lt Provider Name quot Application Error quot gt lt EventID Qualifiers quot quot gt lt EventID gt lt Level gt lt Level gt lt Task gt lt Task gt lt Keywords gt x lt Keywords gt lt TimeCreated SystemTime quot - - T Z quot gt lt EventRecordID gt lt EventRecordID gt lt Channel gt Application lt Channel gt lt Backup and Recovery fails to start Computer gt lt blah blah gt lt Computer gt lt Security gt lt System gt lt EventData gt lt Data gt Dbr exe Backup and Recovery fails to start lt Data gt lt Data gt lt Data gt lt Data gt aadf lt Data gt lt Data gt unknown lt Data gt lt Data gt lt Data gt lt Data gt lt Data gt lt Data gt c lt Data gt lt Data gt eaabd lt Data gt lt Data gt b lt Data gt lt Data gt d f bad d lt Data gt lt Data gt C Program Files x Dell Backup and Recovery Dbr exe lt Data gt lt Data gt unknown lt Data gt lt Data gt a aa -cf - b - b - f b e lt Data gt lt Data gt lt Data gt lt Data gt lt Data gt lt EventData gt lt Event gt Log Name ApplicationSource NET RuntimeDate Event ID Task Category NoneLevel ErrorKeywords ClassicUser N AComputer lt blah blah gt Description Application Dbr exeFramework Version v Description The process was terminated due to an unhandled exception Exception Info System NullReferenceExceptionStack at Win Library Win Lib GetWin Lib System String at STUICore Backup Cloud CloudProfileManagement GetLibraries at STUICore Backup Cloud CloudProfileManagement PreLoadProfileInfo System Object at System Threading QueueUserWorkItemCallback WaitCallback Context System Object at System Threading ExecutionContext RunInternal System Threading ExecutionContext System Threading ContextCallback System Object Boolean at System Threading ExecutionContext Run System Threading ExecutionContext System Threading ContextCallback System Object Boolean at System Threading QueueUserWorkItemCallback System Threading IThreadPoolWorkItem ExecuteWorkItem at System Threading ThreadPoolWorkQueue Dispatch at System Threading ThreadPoolWaitCallback PerformWaitCallback Event Xml lt Event xmlns quot schemas microsoft com event quot gt lt System gt lt Provider Name quot NET Runtime quot gt lt EventID Qualifiers quot quot gt lt EventID gt lt Level gt lt Level gt lt Task gt lt Task gt lt Keywords gt x lt Keywords gt lt TimeCreated SystemTime quot - - T Z quot gt lt EventRecordID gt lt EventRecordID gt lt Channel gt Application lt Channel gt lt Computer gt lt blah blah gt lt Computer gt lt Security gt lt System gt lt EventData gt lt Data gt Application Dbr exeFramework Version v Description The process was terminated due to an unhandled except... Read more

A:Backup and Recovery fails to start

Dell BU program seemed to be corrupted. Uninstall it and download and reinstall it. Get the correct/same version and reinstall. It should be the same version as when the computer was new. You can use the built in windows version of Backup instead.
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Hi all.
I have a Pavillion dv7-3152ca (Win 7) that suffered a severe crash.
When I boot, I get the message, BOOTMGR missing.
I have done diagnostics on the HD and it passed all tests.
I have the HP system recovery DVD, but when I run it, it successfully formats the HD, it stops on the file copy, zero files copied giving me the message:
Copy file fails
To C:\RM
These are new DVD's just received from HP.
Is this an I/O issue, should I look at flashing the bios?
people on the HP forum say no, but.....
I do not want to flash it if not necessary, ans there is always a risk
Any ideas?

A:[SOLVED] Factory Recovery from DVD fails

You do not need to flash your Bios, but your CD/DVD drive is not reading your discs.
On another computer create an ISO image of the HP disc using IMGBurn in my signature. Create a bootable install Flash Drive using Rufus from the ISO image, then boot off of the USB flash drive to install Windows 7
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Replaced bad HDD 750gb with a HDD1TB, After installing new HDD, Inserted the 1st recovery disc, then asked for disc 2, inserted, then @ 74% a box came up Saying: Copy File Fails.     From: D:\PRELOAD\BASE22.SWM  TO: Z:\RM\Image\BASE22.SWM  Press ok to retry, retried it, same message.  I am at the end of my rope with this PC. HELP!!!

A:Copy File Fails-During recovery

The HP SUPPORT Page is useless. Says: Unavailable
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I have a hp pavilion g7-1219wm Notebook PC and upgraded from windows 7 home premium to the new windows 10 and the hp set up manager and hp recovery manager will not open the user account  control says this app has been blocked for your protection. I do not know if my Norton 360 is blocking it or what. Windows 10 also did not load the hp wifi connection manager.  My hp launch box ans hp support assistant works fine. Does anyone else have this problem?

A:HP recovery manager and hp setup manager not working with wi...

I have a HP Pavilion g6 Notebook PC and I have experienced the same problem with HP Setup Manager after upgradingfrom Windows 7 to Windows 10. It has also de-activated my Microsoft Office 2010 and completely got rid of my Norton antivirus program. Any suggestions would be most appreciated. Thanks WinonaJS
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I have an HP Pavilion G - wm product LW Fails file 31% during preparations recovery Copy UA has windows a box with Reducer at the top Copy file Fails during recovery preparations 31% with exclamation point in yellow triangle message Copy file Fails during recovery preparations 31% is Copy File Fails nbsp From E PRELOAD BASE SWMTo C RM Image BASE SWM nbsp Press OK to retry nbsp Then there is a OK button have tried numerous times with the same results the box returns have changed hard drives and restarted the process with the same results Progress reach's and goes no farther I tried calling the support line and was told to start the process over again and call back All the person was really interested in was reselling me a warranty I had purchased these recovery CD's they should work after realizing I didn't want to purchase another warranty I feel I was blown off This has resulted in I will never purchase another HP product as long as I live Currently there are laptop's all HP and numerous printers all HP I am surprised because I have usually received good support If you were me purchased these CD's you would expect some assistance with the problem Any assistance would be GREATLY appreciated MSims nbsp Solved View Solution

A:Copy file Fails during recovery preparations 31%

If you have access to an external DVD drive give it a try.If that also fails, then contact HP with the receipt for the recovery disk in hand and inquire about: replacing the disk with a fresh one or an HP usb recovery media key if that is an option.
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I originally posted this here on March but it got moved to the Malware section by one of the Admins now the person helping me has told me to post a new topic here again I don't really want to bore you with the entire details but I'll condense the story so far the original moved thread can be found here - gt http www bleepingcomputer com forums t startup-recovery-fails-win- p The story so far March After doing a Windows Update the other day Windows won't start and all efforts at recovery have failed including the Recovery Startup failure Win 7 Fails Boot - - numerous suggestions I've read on various websites such as FixMbr and FixBoot etc When booted normally it reaches a certain point after the start screeen and then gives me a black screen with mouse functionality and little else The Boot failure - Startup Recovery Fails - Win 7 HDD activity LED indicates some sort of activity going on but the flashing is random and not constant I left it overnight last night to see if it would eventually resolve itself but this morning it was still in the same situation Booting in Safe mode goes through installing the drivers etc and then produces the same effect as normal mode Recovery tells me that it could not repair the problem with a Locale ID of March After Boot failure - Startup Recovery Fails - Win 7 executing the frst script given to me little changed and it was the same situation as before Wouldn't boot into Windows in normal mode or in safe mode Goes through the Welcome to Windows screen etc then just gives me a blank screen with a mouse pointer that is active sometimes with the little blue activity circle No other response The same occurs in Safe mode and the last file it loads in the Safe mode list amdkmpfd sys if that helps then it goes to the same blank screen It was suggested to perform a system restore but there are no restore points or else they are corrupt that was the first thing I tried March It was suggested to try sfc scannow offbootdir d offwindir d windows which I did and produced a message saying that no integrity errors were found I was then advised to perform chkdsk r which I did but still had the same situation My reply was When it starts the boot sequence gets to the Windows logo then the screen flickers like its about to go to the next stage and the mouse pointer appears with the little blue activity circle and the HDD activity light seems to be doing a lot of work constantly lit for at least seconds before slowing to random slow flashes Yesterday I left the machine on for about hour hoping it might eventually get over it's problem but no luck March I was again advised to perform sfc scannow offbootdir d offwindir d windows which I did and got the message Windows Resource Protection did not find any integrity violations I was then advised to post this again in this section So the status now is When I attempt to do a repair it tells me that there's a problem with Locale ID but my investigations have found little to help me as most people are talking about BSOD and I'm not getting that Obviously a driver issue but what one I could just disable it if I knew that - If this is of interest the following is the activity log for the Windows installation since the crash It seems to be trying to do something but I don't understand what fail to register class object x means and a Google search hasn't helped There are entries exactly the same as this This is the first after the boot failure - - d Misc Logging initialized build tz - - d Misc Process E Windows system svchost exe - - d Misc Module e windows system wuaueng dll - - d Service - - d Service START Service Service startup - - d Service - - d Agent WU client version - - d Agent Base directory E Windows SoftwareDistribution - - d Agent Access type No proxy - - d Agent Network state Connected - - d Agent FATAL fail to register class object x - - d Agent FATAL Client call recorder fails to init with error x - - d Agent FATAL Failed to initialize with error x from compo... Read more

A:Boot failure - Startup Recovery Fails - Win 7

Have you tried last known good configuration from the boot options menu? After powering the system on start tapping F8, from the boot options menu select "Last Known Good Configuration" hit enter, it is worth a shot.
When you are at the black screen with a mouse, can you bring up task manager by using Ctrl + Alt + Delete?
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I have an Envy notebook model 15-K081nr with Windows 8.1.  I created my recovery media on a new Sandisk USB drive (16GB).  1TB Hard drive is now producing errors in Windows warning of imminent failure.  So I bought a 1TB SSD by Samsung and attempted to recover to it.  It fails during the 3rd step (restoring) about 30% in - 3 times in a row now.The recovery discs are no longer sold by HP and I can't get any Microsoft Windows 8.1 images to work and recognize the UEFI stored product key for OEM.  HELP!  I really really really need this laptop for work right now.  I'm using the "failing" hard drive right now because it's all I've got to work with.

A:Windows 8.1 Recovery media to new SSD fails, cannot make new...

Help. HP ENVY 15-k081nr Notebook PC (ENERGY STAR) DVD - Windows 8.1 64b Recovery KitSystem Recovery Kit for Consumer Notebook (3 Discs) REO
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It doesn't tell me to load the next disk, it doesn't give me any kind of menu, does not accept any kind of input (including ctrl-alt-del).

Any idea on how I can make this work?

A:Windows 7 Recovery fails to load interface

4 days without response... bumping back to first page. Still haven't figured it out on my own either.
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Everytime I try to start my PC it sends me to the same message quot Windows failed Error start) to Recovery (fails Windows to start A recent software or hardware change blah blah blah quot we ve all seen it at least once I m given the usual options start up repair or normal but half of Windows Error Recovery (fails to start) the time it freezes whenever I touch the keyboard If I let it go to repair it loads as usual but can t find the problem Then quot send or dont send quot and it shuts down Sometimes it doesnt Windows Error Recovery (fails to start) boot at all Windows Error Recovery (fails to start) Sometimes it wont restart at least Im not seeing any activity on my monitor Sometimes it decides to freeze or restart at random I ve gone into BIOS and did what I could set it to default settings and simple stuff like that No change at all I did a few hardware troubleshooting things as well Checked the cores by pulling them one at a time checked the wire connections pulled the CPU and inspected that checked for signs of physical damage on the motherboard I did everything I could possibly think of that was within my limited grasp of pc tech I ve been told everything about what might be wrong ranging from the OS to the motherboard to the CPU None of these advice givers have experienced the same problem So I was hoping someone out there would have a better understanding in order to at the very least be pointed in the right direction I hope someone can help me out Thank you nbsp

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Hi Yesterday I had a warning about a file becoming corrupt I did not have time to look into it so I shut down Win system to recovery but [SOLVED] fails repair 7 keeps looping. the pc for the day Now when I start [SOLVED] system recovery fails to repair but keeps looping. Win 7 the pc it goes to system recovery mode It fails to repair and this keeps happening every single time I can't access safe mode by pressing f or spacebar I can't enter normal windows [SOLVED] system recovery fails to repair but keeps looping. Win 7 either My only options are the system recovery options but none of them solve the issue Via command prompt I have ran sfc fixmbr and chkdisk but the problem is still there I have my digital copy of win on my external [SOLVED] system recovery fails to repair but keeps looping. Win 7 usb harddrive but it won't run the setup in system recovery screen gives an error about not having subshstem to run it I am at a loss here and I dont know what to do Currently in system recovery my windows folder appears in x boot drive and my c drive appears as d drive Is there any way to either fix the issue or bypass the looping system repair so that I can repair or reinstall from my external drive

A:[SOLVED] system recovery fails to repair but keeps looping. Win 7

The system repair diagnostic report is saying that 1 root cause found. No OS files found on disk
On the d drive which is my actual c drive there appears to be no windows folder. There is a windows folder in x (boot) drive though.
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Hi I'm on a dual-boot system Windows and Xubuntu and I've just formatted my Windows with Gparted from within Xubuntu due to a serious BSoD loop issue - probably Windows But Boots Install/Recovery 8 Disc Fails not the smartest thing to do but I was desperate I wish to reinstall Windows now but I can't get to the setup using my installation media As soon as I boot it I see some text saying something along the lines of quot Press any key to boot from Windows 8 Install/Recovery Disc Boots But Fails CD Windows 8 Install/Recovery Disc Boots But Fails quot After I do so the Windows 8 Install/Recovery Disc Boots But Fails blue Windows logo appears as it usually does when booting up After some time instead of seeing the setup dialog with the Install and Recover buttons I see a blue Recovery screen saying quot Your PC needs to be repaired quot and that some files are missing from the Windows System directory also one called Winloader efi In this screen there are two options Press Enter to continue booting and Press F to access additional startup options Pressing either does nothing Prior to formatting my Windows installation I've been greeted by the same screen when booting my Windows partition Since my Windows was BSoD-ridden - seemingly due to some recent Windows Updates I've installed - I was unable to make use of any of the options offered to recover my data I've tried Safe Mode with command prompt commands like SFC scannow and tried System Restore System Refresh and System Reset all to no avail I have read some articles about the possibility of the UEFI SecureBoot setting preventing the PC from booting from removable media but it seems that the booting itself is not the issue From what I understand the Windows installation media boots normally but is somehow intercepted by the Recovery screen Also I have no SecureBoot setting What's weird is that the Recovery screen itself still shows despite the fact that the entire Windows drive was formatted I have tried booting to the installation media with ALL my hard drives unplugged from the system and it still shows I've also tried a Recovery Disk generated by my girlfriend's Windows PC and a disc image I downloaded online and it still shows after the Windows logo Long story short I would like to know What exactly is causing the Recovery screen to interrupt the boot Where is it being stored if not the hard drives How can I bypass or remove it so that I may boot and install Windows with the disc Here is my setup Two OSes Windows Pro x and Xubuntu x - Windows partition was formatted now only Xubuntu is leftGRUB bootloader - used to manage both OSes but now updated to only show Xubuntu after Windows removalOne SDD one partition for Xubuntu - GB unallocated space for my new Windows installationOne TB HDD originally Windows - completely formatted to NTFS for more data One TB HDD NTFS - used for holding data for both OSesRunning on GA-Z M-D H motherboard - UEFI DualBios If needed I can provide any further information that may help identify the cause of this problem I appreciate any help you can give me Thank you for taking your time to read through this incredibly long post and thank you in advance for your help

A:Windows 8 Install/Recovery Disc Boots But Fails

Okay, so out of curiosity I decided to run some memory tests and as it turns out, I had faulty RAM sticks!

I removed the faulty RAM and I can boot from my disc again! Just something to keep in mind.

Hope this helps some one in the future.
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A:copy file fails error on HP recovery disk 2 at 58%

englejas Hello;Allow me to welcome you to the HP forums!I read your post about problems doing recovery and wanted to help.Here is the link to the win8.1 media creation tool:  Create installation media for Windows 8.1 - Windows Help Understand, though, that you might run into a problem installing using the media created from this tool. You have an HP OEM version of Win8 installed on your PC and that means that the product key embedded in the UEFI firmware of your motherboard is OEM, not retail. While the media created from this tool SHOULD activate using that key, there is no guarantee that it will do that.  If it does not, you can use this tool to retrieve your product key and try entering it manually:  Download Windows OEM Product Key Tool - MajorGeeks IF that still does not work, then your only recourse would be to order a new set of recovery disks from HP. You can look online for Recovery Media starting with the linked paged: there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".  If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entty and click on Order Media for details.Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US or Canada, contact information is on this page: you live elsewhere, contact information is on this page: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while! However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.If my posts solved your problem please click "Accept As Solution" -- to help others find the solution.========================================================================
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My desktop computer started (out of the blue) acting up with a "windows error recovery" screen on boot up. It gives me the choice to "Launch startup repair" or boot to windows normally. The first option does not fix it. It gives an error code 0x0. It leads to a dialog box that says system recovery options that gives some details and some advanced options, but it tells me it does not recognize my username and password! The second option, to boot to windows, gives me a BSOD. What to do.

A:windows error recovery- startup repair fails to fix

Here is a FRST log: (if that is helpful)

Scan result of Farbar Recovery Scan Tool Version: 22-08-2012 02
Ran by SYSTEM at 22-08-2012 19:05:13
Running from I:\
Windows Vista ™ Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] RAVCpl64.exe [x]
HKLM\...\Run: [Skytel] Skytel.exe [x]
HKLM\...\Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" [57928 2008-02-28] (LogMeIn, Inc.)
HKLM\...\Run: [LXBSCATS] rundll32 C:\Windows\system32\spool\DRIVERS\x64\3\LXBStime.dll,RunDLLEntry [28672 2007-02-22] ()
HKLM\...\Run: [CanonSolutionMenu] "C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" /logon [644696 2007-05-14] (CANON INC.)
HKLM\...\Run: [WrtMon.exe] C:\Windows\system32\spool\drivers\x64\3\WrtMon.exe [20480 2006-09-20] ()
HKLM\...\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon [2782096 2010-07-25] (CANON INC.)
HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [497648 2010-09-16] (Adobe Systems Incorporated)
HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1271168 2012-03-26] (Microsoft Corporation)
HKLM-x32\...\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [61440 2008-01-21] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [ButtonMonitor] C:\Program Files (x86)\IOI\ButtonMonitor.exe [53248 2007-05-11] ()
HKLM-x32\...\Run: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot [185632 2008-07-28] (RealNetworks, Inc.)
HKLM-x32\...\Run: [SSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot [210472 2006-10-25] (Nuance Communications, Inc.)
HKLM-x32\...\Run: [OpwareSE4] "C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe" [79400 2007-02-04] (Nuance Communications, Inc.)
HKLM-x32\...\Run: [IJNetworkScanUtility] "C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE" [124512 2007-05-21] (CANON INC.)
HKLM-x32\...\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime [421888 2010-11-29] (Apple Inc.)
HKLM-x32\...\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide [2793304 2009-10-14] ()
HKLM-x32\...\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [47904 2010-12-14] (Apple Inc.)
HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [937920 2011-06-06] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [CanonSolutionMenuEx] "C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE" /logon [1213848 2010-09-14] (CANON INC.)
HKLM-x32\...\Run: [IJNetworkScannerSelectorEX] "C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe" /FORCE [452016 2010-09-09] (CANON INC.)
HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [5... Read more
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A:windows vista fails to perform automatic recovery

Hi mataharimata

Fist off do you have any devices attached via USB or other?
If you do start by disconnecting them and trying a boot.... sounds like there is something stalling the load process!

If this fails to help then can you think back to the last time you you used your system... did you install anything new?

It may also be helpful to take a peek into BIOS, looking for Load default settings or safe settings , wording can be different on many BIOS's, be sure to let us know your outcomes

There are lots of experts here that will be able to get you back up and running, it just may take a little time for the best person to see read and reply, so be patient and well get you back up and running again
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Product Name and Number HP G - WM Operating System installed Windows -bit Error Message Failed to restart the computer Windows cannot restart the computer into the Windows Recovery Environment to complete the computer HP down shut on cannot because properly Recovery fails G60-519WM recovery operation Any changes made to your system before the issue occurred I think I got a type of malware or something because my computer began to run slower and I keep getting redirected to random websites when I use Google or Bing The folders on the right side of Recovery fails on HP G60-519WM because computer cannot shut down properly my start menu such as Computer and My Documents disappeared I also keep getting this one Recovery fails on HP G60-519WM because computer cannot shut down properly update for Windows live that stops at Problem There are no restore points on my computer so I want to do a system recovery back to the manufactuer s image I downloaded the USB Recovery Flash Disk Utility for my model Now I want to recover my computer using that USB but when I run the advanced recovery mode it tries to restart my computer Since my computer won t shut down properly I end up having to hold the power button down until my computer shuts down and the recovery doesn t continue when I start up my computer again I ve tried using F but then I just end up on a screen that tells me to either press enter to choose to continue with Windows press tab to move down the list or press esc for more options I ve tried all three and they all end up freezing the screen and the keys begin to make a high pitched beeping sound when I try to press any so I end up having to force my laptop to shut down I have also tried to do recovery by pressing F and then choosing the repair your computer option That causes my computer screen to go black and I end up having to force it to shut down again Is there any way to set my computer to factory settings again Any help would be greatly appreciated J J nbsp

A:Recovery fails on HP G60-519WM because computer cannot shut down properly

I've not used the process, but most often it's not something that you run in Windows, and it then reboots your PC.

You typically perform a cold boot directly to the media.
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Hello all First time poster here I am having issues getting my Toshiba to load windows Here Tool Recovery load/Startup won't Windows fails is the rundown Successfully started computer and loaded Windows Windows -bit btw but noticed that certain stock applications would not work calculator paint windows explorer etc Installed several Windows updates that have been waiting to install for a while not sure what they were exactly and shut down Upon attempting to restart I was presented with the startup recovery tool It failed to fix the problem Here is what I have tried and the results Complete shut down with AC power and battery removed for gt minute - Didn't fix the issue System restore - Fails to successfully restore tried twice using Windows won't load/Startup Recovery Tool fails two different points Safe mode - Won't allow me to Memory check - Ran rebooted and Windows won't load/Startup Recovery Tool fails failed to fix the issue After checking around I found FRST Here is a scan log Scan result of Farbar Recovery Scan Tool FRST txt x Version - - Ran by SYSTEM on MININT-GRHR on - - Running from F Windows Home Premium X OS Language English US Internet Explorer Version Boot Mode Recovery The current controlset is ControlSet ATTENTION gt If the system is bootable FRST could Windows won't load/Startup Recovery Tool fails be run from normal or Safe mode to create a complete log Registry Whitelisted HKLM Run - x HKLM Run HotKeysCmds - C windows system hkcmd exe HKLM Run cAudioFilterAgent - C Program Files CONEXANT cAudioFilterAgent cAudioFilterAgent exe - - Conexant Systems Inc HKLM Run SynTPEnh - C Program Files Synaptics SynTP SynTPEnh exe - - Synaptics Incorporated HKLM Run ThpSrv - C windows system thpsrv logon HKLM Run TPwrMain - C Program Files TOSHIBA Power Saver TPwrMain exe - - TOSHIBA Corporation HKLM Run HSON - C Program Files TOSHIBA TBS HSON exe - - TOSHIBA Corporation HKLM Run SmoothView - C Program Files TOSHIBA SmoothView SmoothView exe - - TOSHIBA Corporation HKLM Run TCrdMain - C Program Files TOSHIBA FlashCards TCrdMain exe - - TOSHIBA Corporation HKLM Run TosWaitSrv - C Program Files TOSHIBA TPHM TosWaitSrv exe - - TOSHIBA Corporation HKLM Run Teco - C Program Files TOSHIBA TECO Teco exe - - TOSHIBA Corporation HKLM Run HDMICtrlMan - C Program Files TOSHIBA HDMICtrlMan HDMICtrlMan exe - - TOSHIBA Corporation HKLM Run SmartFaceVWatcher - C Program Files TOSHIBA SmartFaceV SmartFaceVWatcher exe - - TOSHIBA Corporation HKLM Run TosSENotify - C Program Files TOSHIBA TOSHIBA HDD SSD Alert TosWaitSrv exe - - TOSHIBA Corporation HKLM Run AdobeAAMUpdater- - C Program Files x Common Files Adobe OOBE PDApp UWA updaterstartuputility exe - - Adobe Systems Incorporated HKLM Run Logitech Download Assistant - C Windows system rundll exe C Windows System LogiLDA dll LogiFetch HKLM-x Run NortonOnlineBackupReminder - C Program Files x Toshiba Toshiba Online Backup Activation TobuActivation exe - - Toshiba HKLM-x Run ToshibaServiceStation - C Program Files x Toshiba TOSHIBA Service Station ToshibaServiceStation exe - - TOSHIBA Corporation HKLM-x Run TUSBSleepChargeSrv - C Program Files x Toshiba TOSHIBA USB Sleep and Charge Utility TUSBSleepChargeSrv exe - - TOSHIBA HKLM-x Run GrooveMonitor - C Program Files x Microsoft Office Office GrooveMonitor exe - - Microsoft Corporation HKLM-x Run NPSStartup - x HKLM-x Run AdobeCS ServiceManager - C Program Files x Common Files Adobe CS ServiceManager CS ServiceManager exe - - Adobe Systems Incorporated HKLM-x Run DivXUpdate - C Program Files x DivX DivX Update DivXUpdate exe - - HKLM-x Run APSDaemon - C Program Files x Common Files Apple Apple Application Support APSDaemon exe - - Apple Inc HKLM-x Run QuickTime Task - C Program Files x QuickTime QTTask exe - - Apple Inc HKLM-x Run InstaLAN - C Program Files x Belkin Router Setup and Monitor BelkinRouterMonitor exe - - Affinegy Inc HKLM-x Run HP Software Update - C Program Files x HP HP Software Update hpwuschd exe - - Hewlett... Read more

A:Windows won't load/Startup Recovery Tool fails

Ok.  I resolved the issue myself.  Had to do a complete re-install of the OS.  Chose not to reformat my drive so I could retrieve my old files from the windows.old file
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I've had this laptop Dell Inspiron for about years now I've never really had a fails with to boot Windows 7 problems w/ system recovery. serious problem with the OS or anything But about a week ago the system failed to boot and after awhile I was able to get the Startup Repair to work and restore my computer However my system for some reason or another decided to stop creating restore points So two days ago my computer decides to Windows 7 fails to boot w/ problems with system recovery. act up again and wont boot after turning back on I had shut it Windows 7 fails to boot w/ problems with system recovery. down properly but when I started it back up the next day it failed to boot gave me the blue screen and restarted itself No matter how long I try to do a Startup repair nothing shows after the basic blue screen I've used the Windows Home Premium x installation disc to try and restore it and all works well until i get to where I click to get it to restore The mouse loads and I get to the blue screen and I can see the little wheel working once or twice but after awhile I still do not see any prompts at all Why isnt anything showing What do I do from here If anyone can help it would be greatly appreciated BSOD info cant be uploaded because I cannot even boot the computer

A:Windows 7 fails to boot w/ problems with system recovery.

Hello ma55dr1v3r and welcome to Seven Forums. My usual disclaimer: I'm not an expert at anything.

From what you've described, this sounds like it could be either software related (damaged or corrupt system files, etc) or hardware related (failing hardrive, etc.) It will take time to run various troubleshooting steps to isolate the problem. One of the Forum members has prepared two troubleshooting tutorials that should help.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

A couple of other considerations. Your computer may have a hidden recovery partition that can restore it to factory specs if it's a software probem. Likewise, if it's not a hardware issue you could do a clean install.

How To Restore or Reinstall Microsoft Windows on a Dell Computer | Dell

Clean Reinstall - Factory OEM Windows 7
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I have been trying to solve this for a month now and am at the end of my fails Windows 7 hp recovery discs sent Copy file tether I am now on my third set of recovery discs from HP and all have the same problem I insert disc as instructed to on the support forum It runs throughReformatting the windows partition of the hard drive - tickCopying files required to restore the hard drive - tickAnd immediately as that finishes that window comes up ReducerCopy file failsFrom E PRELOAD BASE SWMTo C RM Image BASE SWMPress OK to retryALL three sets of discs have the same out come What the heck is going on I am so sick of this Have read some other posts Copy file fails hp sent recovery discs Windows 7 with similar problems but can't seem to work out the solution I do not have an external hard drive I can use only the laptop that I am trying to fix G - sa Any help It also doesn't help when HP support is only open on the phones until Monday to Friday I am at work so can't call So frustrating Aaaarrrrrgggghhhhh Solved View Solution

A:Copy file fails hp sent recovery discs Windows 7

Hi Belj, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6-1305sa Notebook and not able to restore Windows. If the HDD is faulty this might cause the restore not to go well. You might try to run a hardware test.  Please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. Is this the original HDD? Have you replaced any other parts? Have you tried to do a clean install of Windows 7. Try running sfc /scannow would scan your system for errors at the command prompt. You can get to the command prompt by clicking F11 at startup. You could check this Microsoft document on system recovery options. Hope this is a help. Thanks.
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Trying to upgrade from Windows 8.1 to Windows 10 the upgrade fails due to insufficient space in the Recovery Partition on drive D:The size of the Recovery Partition is setup at factory installation by HP and it only leaves about 3GB which is insufficient for the Windows 10 upgrade to start as the upgrade begins by creating files in the Recovery Partition.I do not want to delete the Windows 8.1 recovery files that already exist on the D:  Recovery Partition from the factory build and in fact I do not think the o/s will allow me to delete those recovery files.Any help in how to complete the Windows 10 upgrade is appreciated.

A:Windows 10 Upgrade fails due to No Space in Recovery Partiti...

Marius3 Don't know why the Win10 Upgrade is trying to write to your Recovery partition -- but it should NOT be doing that. My guess is that you're trying to do the Upgrade through Windows Update -- which is the least reliable and most problematic way to do this. Instead, I would suggest that you use this link to create Win10 install media:  Installing Windows 10 using the media creation tool - Windows Help Then, insert that media into your PC (while Windows is still running) and launch the Upgrade from there. Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================
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Hi everyone,

I've got a Surface Pro 3 and a system image backup from an exactly similar device on an external hard drive. When I boot to installed Windows 10 (same occurred with 8.1) and try to recover the backup, the system finds the backup file but I get notified "You need to boot from USB to be able to recover" (I'm running Finnish version, so the translations are my own).

Ok, I created a bootable Win10 installation and try again: I'm able to boot from USB and get all the way to Recover Image, but then I get this error:
Internal error. Specified file can't be found. (0x80070002)

So the backup and external HDD seem to be fine as they're recognized from installed Windows, but when booting from USB it seems that the device can't read the backup files.

I've been googling for solutions about 4 hours now, any ideas what to try next?
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Hi I've read through the forums but can't find anything that will help me out Seems like this is a very specific case recovery boot, mode, Win safe system in normally 7 won't fails or I have an HP HPE t windows PC It has mirrored hard drives During normal boot the Starting Windows screen flashes on for a few seconds them the screen goes black and the PC reboots On reboot it asks to go into repair mode I've tried all of the system recovery options except reinstall widows but still cant boot Startup repair reports Win 7 won't boot, normally or in safe mode, system recovery fails it can't fix the problem None of the system restore points will actually complete the restore procedure I can't boot in any of the safe modes Boot logging does not produce the ntbtlog txt file I've run chkdsk I can boot an ubuntu live CD and read the windows files From ubuntu I replaced the registery files with the backed up versions from a few days before the problem started but still can't boot or make use of the system recovery options The last thing I did prior to the problem was an adobe update I had some malware a few weeks earlier but I thought I cleaned it out Any help would be appreciated Thanks Dave

A:Win 7 won't boot, normally or in safe mode, system recovery fails

Have you tried booting into "Last known Good Configuration" ?
If you don't know how, just tap the F8 button a bunch of times when your computer starts (generally after you see your computers logo ) until the menu comes up with all the different options.
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I have installed the Swedish version of R & R. When I choose to backup my system to an USB disk (NTFS formatted, the disk works just fine) R & R asks if I want to make the disk  bootable. Either I choose yes or no, when backup commences, after a while I get "Backup failed". Any ideas?Message Edited by ciderboy on 09-07-2008 08:57 AM
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On boot I have two menus The first has options for Windows XP Pro and various Linux distros If you choose Win the second menu allows you Boot) Recovery Windows Fails (Win/Linux Dual to choose Windows or DriveClone disc partition back up and recovery software Virus attack in Windows Recovered Windows partition NTFS C from DriveClone back up Later I had another virus attack Decided to increase Windows partition size using Partition Magic since I was going to have to recover anyway Increased it from GB to GB using the first Linux Xandros partition that I wasn't using any more This worked Everything seemed Windows Recovery Fails (Win/Linux Dual Boot) to be fine Recovered from back up again Used the same back up as before since I did not do another one after changing the partition size When the back up was complete and I rebooted I got to my first menu OK When I selected Windows all I got was a blank screen with a blinking cursor I did not get to the second menu I can get into Linux Any ideas about how to get my second menu back Any ideas about how to recover my Windows Recovery Fails (Win/Linux Dual Boot) primary Windows partition Sorry for the lengthy explanation and thanks in advance for any assistance you can provide
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having problem in wifi..even wifi does not turn and same is true for many other setting options. tried factory reset, not working. then tried to reset with device recory, it detect the phone, downloads the software (in computer) and then gives a notification of going to flash mode....stays at goodbye for a while and neve goes to flash mode. any work around of this problem?
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I recently recovered from my hdd crashing but soon after it crashed again this time it wont boot ...the recovery options require my OS but refuses to locate one for me to select... also I tried booting it with windows 7 CD gets as far as the starting windows Logo and then stalls until it Restarts

A:Windows 7 Fails To Boot After Crashing recovery Options Not Optional

Unless the DVD is damaged, the system should not reboot when booting from the DVD.

Are you sure this is where you're booting from?

Have you changed the boot priority in your BIOS to boot from CD/DVD?
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I'm trying to fix a PC for a relative. The problem is that it wont reboot at all after it got the blue screen at start up. The computer would continuously reboot until you turned it off. It's not possible to boot into safe mode either.

I have tried booting from a Windows XP disc. The CD drive recognises the disc and begins to boot. It will get so far and then get the error message "File sbp2port.sys is corrupted. Press any key to continue"

Doing this only results in the computer rebooting again and being stuck in a loop.

Any help or advice is much appreciated.


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I have an XPS Ultrabook which has had it's SSD erased (long story). I have accessed the Dell Support page and downloaded the Recovery & Restore image (using the service tag) and used this to create the recovery USB.
Booting the USB, it does the drive diagnostics, then file checks (nothing to check so continues) and on to the backup stage. At the end of this, whether I skip or let it run through the "backup" it always then fails afterwards with: "Cannot create personality settings backup, required information are missing on system drive" and then it never lets me go on to the image reinstall process. 
Can anyone suggest how to get this working? I just want to restore it to factory install which should be the downloaded image?

A:Recovery & Restore fails with 'cannot create personality settings backup'

Instructions in using the Windows 10 10586 TH2 Recovery .iso from Dell are here: 
However I recommend using the Windows 10 14393 RS1 Installation .iso from Microsoft here:
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Hello I have HDDs x TB x GB and x GB The TB HDD has windows and all my games etc one of the GB HDDs was used for storing backups and movies and the other two drives were encrypted using truecrypt but I rarely used them for anything I decided to use the GB HDDs in RAID so I removed the encryption made a backup of the data and setup the RAID in the BIOS locate fails. recovery Unable to System bootable partition. I removed the GB drive from the computer since I wasn't using it All seemed good but when I booted the computer booted to the true crypt boot loader and said quot No bootable partition quot with no way to bypass the Unable to locate bootable partition. System recovery fails. bootloader I made sure the TB drive was the boot device but I still get taken to the true crypt boot loader this drive has NEVER been encrypted I used my windows recovery disc to try and run startup repair it runs but I still get taken to the boot loader and windows isn't listed in the list of installed operating systems startup repair shows I tried to repair the MBR but the repair disc didn't have bootsect exe on it I put in the windows install disc and ran it from there I did NOT reboot using the install disc just swapped the disc out because the install disc wouldn't let me use the repair option The repair ran and when I rebooted I got a message saying quot Reboot and select a proper boot device or insert boot media Press any key to continue quot Anything else i can try

A:Unable to locate bootable partition. System recovery fails.

Nice fixed that problem, got bootmrg problem which I think I fixed, now its BSOD on windows loading screen
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bootmngr missing and i have a notebook so i cant install windows and the system recovery does not work what else can i do?

A:Bootmgr missing on notebook with no CD drive and System Recovery fails

What version of Windows is installed? Are you prepared for the possibility of replacing the hard drive?
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Upgraded to Windows 7 from vista but now I cant revover my files that I backed up before to this version cause the hp recovery manager freezes around when it gets to 12% of the first disk. If possible I would like to get those files back. Any ideas anyone?

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If you have a HP computer then HP has it's own Recovery Manager HP version of System Restore installed called HP Recovery Manager You can uninstall this in Programs and HP Recovery Manager Features I ran across this statement in Tutorials It needs some clarifications In Pavillion and Presario notebooks HP Rec Mgr does more than just System restore And btw HP does not have its own version of SR It runs Windows' version HP Rec Mgr has other functions Re-install original software programs and hardware drivers and complete System Recovery restoring the original hard disk factory template It can be utilized to create a set of recovery discs In HP Business notebook Rec Mgr does not re-install software progs and drivers but does the others listed in Pavilion Presario models I don't think HP Recovery Manager should be uninstalled Or if perchance he meant uninstalling System Restore be aware that HP Rec Mgr will be unable to system restore on its own if Windows SR is unstalled or disabled

A:HP Recovery Manager

Umm where did you see that cause you can't uninstall it and its not even listed in the Program and Features. You can only disable the windows system restore. I'm pretty sure all HP products have the Recovery Manager to restore you computer to Factory Condition.
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Hi !I want to make a recovery disk for my envy- dv6 win 8 operating I lose the ability to refresh and install win 8 from my Hdd and have to Install it every time from the recovery disk or refreshing windows from hdd is still available ?thanks.

View Solution.

A:recovery manager

Hi, The option to reinstall the OS from the hard drive partition will still be available after you create your recovery media. Regards, DP-K
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hey guys~

ive recently created the recovery disc from the recovery manager, ive installed it, say it would turn my laptop to the original factory setting, after i installed it, everything is clear, as i expected, but however, now my laptop performance shrink ALOT! i mean ALOT! i cant even run Need For Speed Undercover properly in the lowest graphical settings, do anyone know whats the problem here?

ive checked the graphic card to see if its installed properly after the recovery and it is install and working properly, do anyone know the problem here?

however after the recovery, i didnt seen to care about the window update that much, could this be the problem?does updates make a difference? my laptop has Intel Dou Core @ 2GHz and has 2GB RAM, and graphics NVIDIA GeForce 8400M GS, my laptop now cant even run games at high graphics setting where prior to the recovery i can and very smooth

A:HP recovery Manager

Start by updating all of your drivers.

and yes, windows updates can make a huge difference. For example, no windows updates, no directx.
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New to the site, a little slow on computer knowledge and ill face it, I AM COMPLETELY INCOMPETENT WITH A PC. So, with that said...

I deleted my Recovery Manager feature off of Windows 7, wondering if it possible to recover? I wanted to restore back to factory settings but it fails every time, pretty sure it is due to the recovery manager being missing. Tried the F11 option also, still no hope. After hours of searching I now realize that it cannot just be added like a regular application but is there any possible way? I ordered the HP Recovery Disc hoping it holds an answer but I'm kinda in a time crunch. Any alternatives?

Even thought about upgrading Windows 7 but I'm guessing it wouldn't upgrade what isn't already there, correct?

Help is appreciated, and THANK YOU very, very much.

A:Recovery Manager

Hello and welcome to Bleepingcomputer.

Are you stating that you removed Windows system restore from your computer or are you referring to a third party recovery manager program?

Thanks in advance.

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Hi my Compaq presario laptop has been corrupted by a virus...unfortunately, I did not take a recovery disk. Although I am able to access my vista I am not sure if I make the recovery disk now, it will reset my comp to current condition(with viruses) or factory outlet ????? What should I do????

A:Recovery manager

Backup your files, shut off the PC, turn power on again and keep tapping F11. That will get you to the reinstallation wizard - follow the prompts.

HP Notebook PCs*-* Using HP Backup and Recovery Manager*
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Hi I have Hp-Labtop with windows 10 home edition, few days I think windows a liitle bit slow, So I decided to make a recoveryHp recovery manager gives a message that recovery parition is not found(recovery parition exists in my computer and I haven't touch it) I have split C into two paritions one for my files and other for windows, could this be the reason????also by mistake windows.old was deleted..... If I try to create recover disks through Recovery manager will this delete recovery parition or what???Help Please
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hi !

i have got a laptop acer aspire 5535 ! i wanna make a recovery disc !
but i was search in search box of start menu for recovery manager and i found nothing ....

perhaps i have delete the file and i dont remeber ...

i wanna format my laptop and can find the way ....

i am greek and i donno very good english ...

thanks for your time and assistance

A:recovery manager

Too many computer manufacturers don't furnish a Vista installation DVD with their pcs that are pre-installed with Vista. Often they only have a hidden recovery partition that you can access to take back your pc to its original factory installation state! (Thus you lose your data and all installed applications, setting changes, etc.)
If you don't have an installation DVD, then you cannot reinstall Vista without using this recovery partition, and you cannot access the new Vista Recovery Environment, which is what corresponds to XP's Recovery Console. So, if you don't have a Vista installation DVD, what do you do in order to access the Vista Recovery Environment, at least? You go to this site and download the makings for a recovery disk:
Windows Vista Recovery Disc Download &#x2014; The NeoSmart Files

As far as formatting your hard disk, you can boot from the sytem recovery disk you download from the URL above, then go to the Command Prompt section of the Recovery Environment, then use the FORMAT command to format, as explained in this tutorial:

How to use the Command Prompt in the Vista Windows Recovery Environment
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If there's here any user with a Hewlett-Packard PC that has preinstalled Windows 7 , maybe has notice that has some recovery tools, which are call "Recovery Manager" and is showed in the start menu. Inside the program there are many options, and two of them are which I need further information. (Sory but the interface is in Spanish, anywhere options are positioned in the same place of the English version... I think :s)

One of them (mark as number 1 in red) allows to restore the computer to its original factory condition. So what I figure out is that the program will format the hard drive and will install install everything from scratch. Am I rigth?
The other option (mark as number 2 in red) allows to delete the recovery partition. Is that recovery partition the same which is common name as FACTORY_IMAGE ?

If anyone KNOWS something about this, please give me a hand, thanks.

A:Need help with Recovery Manager

Unless it gives you a further option for Non-Destructive Recovery which saves your files, a Factory Recovery will wipe the HD first before putting it back to factory condition.

It can also be run from boot by tapping the F11 key at bootup.

Make the Recovery Disk set from within that Windows7 utility now so you have another option, or can then consider wiping the Recovery partition although having it as another backup is probably wise with a Win7 computer.

Many tech enthusiasts find a clean-copy retail installer for their version to clean reinstall without the factory bloatware, using the Product Key on COA sticker on machine. In that case, you can wipe the HD before reinstalling, but make the Recovery disks first as sometimes the maker requires factory install to service hardware warranty.
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Hi i have Windows 8 currently installed on my computer which i upgraded from windows 7, i am disliking windows 8 so i want to go back and i remeber there being a recovery manager on windows 7 but i can no longer find it on windows 8. i have looked in my C drive and cannot find it either.
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My Hp Laptop Was In The Process Of Getting An OS Update & My Sister Turned It Off (As A Prank) Before Windows 10 Finished Installing. Long Story Short I Had To Reinstall Windows 7 On It But Before Downloading Win 10 I Had To Free Up Space On My Recovery (Partition). So I Formatted It. Now I Don't Have HP Recovery Manager Or Any Other HP Factory Apps. How Can I Get Those Back?

A:HP Recovery Manager

Hi, There's no download for Recovery Manager, but pretty much all the other software and drivers for your notebook can be downloaded from the link below. Regards, DP-K
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could smeone tell whats wrong with my recovery manager program in HP pavilion laptop... when i run the program, a window appears:

microsoft visual c++ runtime library
runtime error
program c:\windows\sminst\restore7.exe
abnormal program termination...

how can i fix the error?

thanks for helping!!!

A:hp recovery manager

Originally Posted by opette

could smeone tell whats wrong with my recovery manager program in HP pavilion laptop... when i run the program, a window appears:

microsoft visual c++ runtime library
runtime error
program c:\windows\sminst\restore7.exe
abnormal program termination...

how can i fix the error?

thanks for helping!!!

Are you using Vista....
If yes you can refer this link where you can download universal recovery disk. Please follow this link
Create a Recovery Disc
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Is the HP Recovery Manager installed on this computer or does it have to be downloaded?If is installed how  do I access it?Frank C 

View Solution.

A:recovery manager

Hello, Thank you for posting in the HP Support forum. If the computer arrived with Windows preinstalled and if you did not attemp to manually remove HP Recovery manager software then it should be there. You can click on the Start button of Windows and type its name to search for it. If you would like to perform system recovery, here are the official instructions >> If you simply want to create recovery media, here are the official instructions >>  (even though it states Win 8, it will work for Win 10, as well.)  Please, let me know if this works for you.
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Hello. When i start my computer it goes as usual, then when the windows icon is expected come it says ''Recovery Manager''Then it says ''The  attempted to recovery has failed. Click one of these buttons'' with the options ''Save log, Ditails and try again'' the rest of the screen is black. Help please.
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I was creating the recovery of window 8.1. I  used HP recovery manager for creating recovery DVD's. It required 5 two DVD's completed burnig process but  3rd DVD completed 80% or 85% and show ' error ' .I tried many times but it cannot work. So, please give me response  What am i do in thi situayion..
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I have pressed F11 key on startup and searched recovery manager on the search but hp recovery manager didnt come. Can anyone tell me what to do ?

A:where is recovery manager?

Hello, Thank you for posting in the HP Support forum. Welcome!  HP Recovery is only available for comuter that originally came with Windows preinstalled by HP (a.k.a. OEM Windows). It will appear if the recovery partitions are working and intact. Once you start your computer after pressing the power-on button, keep hitting the Esc button (like tap-tap-tap).Then an HP boot options will appear and you can choose the recovery options. Alternatively, start to Windows and load it from there. More information can be found in the HP official article >>  (Win 10)>>  (Win 8/8.1) If the recovery partitions are not working, if you want to recover your machine to factory default condition, you may have to reinstall Windows and/or purchase recovery media from HP to restore to factory default condition. Let me know if this works for you.
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I got something buggy on my laptop, and i want to recover my laptop to the first time i got the pc. And when i downloading the recovery manager i got a message : This softpaq wil nott be installed on this pc beacuse HP Recovery Manager cannot be found in this system. Any help ?

A:HP Recovery Manager

Your specs say, HP PC with Windows 8 x86, therefore not Pre-installed, HP Recovery Manager would only work on the old OS & not on the upgraded OS.
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In my desktop PC, Windows 7 Professional 32 bit was preinstalled and recovery partition also available. But in the programe menu, HP Recovery Manager was not available. I have downloaded HP Recovery Manager software in several time and tried to install, but failed. I want to re-install windows through hp recovery manager. Please help me about the installation of HP Recovery Manager and how can I get this software. Sir, help me in details. My email-
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I accidentally uninstalled HP Recovery Manager. I tried doing a system restore but it did not help. Is there anyway I can download this program ? Thank you

A:HP Recovery Manager

shge123 Try this link: Good Luck