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Lenovo Laptop Support | +1-888-995-2099 | lenovo customer

Q: Lenovo Laptop Support | +1-888-995-2099 | lenovo customer

"[email protected] +1-888-995-2099 for Lenovo Laptop support, fell free call us for better Lenovo laptop technical support & help. Our technician always ready to help you at any time.
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Lenovo support | +1-888-995-2099 | lenovo customer service
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Preferred Solution: Lenovo Laptop Support | +1-888-995-2099 | lenovo customer

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I need Manager Support Customer Contact with - Lenovo nee... contact details for a Lenovo Customer Support - Contact with Manager nee... department person manager who can assist me in resolving this issue nbsp I purchased my Lenovo laptop from the Lenovo Online Store - nbsp Oct nbsp In February I started experiencing an issue with the laptop where it would shut down and restart This would happen with no warning or the screen would flicker moments before the laptop restarts This does not happen every day when I use the laptop however when it does happen it will keep restarting until I shutdown the laptop and sometimes I would even have to remove the battery The laptop will run with no issue for a couple of days and then it restarts again nbsp nbsp I contacted Lenovo Support nbsp March The representative accessed my laptop remotely installed Lenovo Solution software and ran diagnostic tests with results showing no heating issues Issue not resolved - was advised to use the laptop and phone in if the issue happens again nbsp March Contacted Lenovo Support - Access laptop remotely - Issue not resolved st Service case opened nbsp Laptop sent to Lenovo Repair Center nbsp March Laptop returnedRepair Report- Fan was replaced- Operating System Reloaded nbsp The issue was not resolved and I contacted the Lenovo Support on numerous occasions where I had to explain the problem every time I phoned because the representative could not see my previous phone calls on the system and I had to explain the issue from the beginning nbsp After running diagnostics remotely numerous times a nd Service case was opened nbsp August nd Case Number Laptop sent to Lenovo Repair CenterLaptop returnedRepair Report- The report has no details of what was done I could see that the Operating System Reloaded nbsp Two days and the laptop restarted and kept doing this until I shutdown the laptop nbsp August I phoned the Repair Center the representative could not advise me what had been repaired when the laptop was sent in I was advised to send the laptop in again nbsp September rd Case Number Laptop sent to Lenovo Repair CenterLaptop returnedRepair Report- The report has no details of what was done nbsp Received the laptop and within two days of use the laptop is restarting nbsp Now I am not sure how to resolve this issue I purchased this laptop to be used for work purposes and have been fortunate that my laptop has not restarted while I was running software as this would cause damage on the system from a sudden shutdown nbsp I have spent on a laptop that I cannot use because it keeps restarting I have contacted the repair center on numerous occasions spending time explaining my issues each time I phoned and waiting for them run diagnostic tests I have sent my laptop into the Lenovo Depot Repair Center on occasions with videos showing how the laptop restarts and after all of the above over the last months my laptop nbsp has the same issue which has not been resolved nbsp nbsp I need contact details for a department person manager who can assist me in resolving this issue
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Hello all nbsp I purchased a Lenovo Ideapad Y - ISK part Q US and according to case manager assigned to my case days ago The notebook was mis-represented by a sales rep and when I got the machine and it didn't have the second hard drive bay in rear of machine which I was told the Q US had The machine also had a mild display issue but rather than report it and spend weeks without a machine I ignore the issue It didn't for Ideapad Alternate Lenovo Support Customer Y700... affect daily usage anyways So days ago the machine dies during a reboot Seems the MB fried I have been fighting and waiting mostly waiting for over a week for a case manager Crystal to contact me which finally happen AM PST yesterday The case manager was nbsp not customer friendly refused the replacement or refund options I requested stated they would ONLY repair the system Her Alternate Customer Support for Lenovo Ideapad Y700... cause for rejecting those options was because I didn't report the display nbsp issue in the first days I have enough exp Yrs in computers to know a Alternate Customer Support for Lenovo Ideapad Y700... bad spot in display is NOT going to fried a MB Conservation got heated I refuse the repair option because I know what they will do is replace MB amp Display and return other parts back to the machine parts that very well could have been damaged when MB died leaving me with a US refurbished machine I then nbsp requested to speak with her supervisor since I was tired of being BS-ed only for her to claim there was no-one higher to speak to and her actually hanging up on me when I told I know better since there's always a higher boss I contacted customer support again today and was informed they can't help me that they had no way to send me above Crystal and that this Crystal is also the person to handle customer complaints I also ask if there was a way for my case to be assigned to another case worker they said no nbsp I cannot deal with this case worker after yesterday as I am yr old Vet with high blood pressure problems Getting this upset over this kind of Customer Service after spending yrs in Customer Service yrs in Automotive Customer Service myself and never treating any of my customers this nbsp manner is very dangerous for my health Requesting anyone from Lenovo past or present that can help me get this BS to end with this company I'd appreciate it tremedously nbsp Thank You in advance ACCPresidentLBBill P
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New Yoga 700-141SK: Ran the Lenovo Support Center Hardware Scan and the Video Card Mathematical Operations Test has failed rendering the Report: WVC007002-UL7BPL. Is there a tried and proven solution out there? I have had a look at the solutions on the forum and am not satisfied that the solutions offered prove that the problem has been resolved. It is reasonable to expect Lenovo to make available a solution as a matter of course instead of end-users of "afflicted" Lenovo devices having to request/search for a solution(s).

Lenovo Support Center Hardware Scan - Video Card Mathematical Operations Test Result Code; WHD00V000-UL7BPL.JPG ?98 KB

A:Lenovo Ideapad Yoga 700-141SK Lenovo Support Cente...

Hi there, Wistert -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
A service tip has been released concerning the WVC007002 Mathematical Operations Test error message.  This is a false negative and can be ignored; it does not affect the system's functionality or performance.
Link to Service Tip;
Update us how it goes.
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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Lenovo Y50-70 Laptop support 144hz monitors?Hello, i have a Lenovo Y50-70 Laptop. My question is, does this Laptop support a 144hz 1ms monitors?And which version of HDMI port in this laptop. 1.4 or 2.0 My laptop: Thank you!

A:Lenovo Y50-70 Laptop support 144hz monitors?

Hey do you have an answer for me?
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I have been working with lenovo customer service for the past few weeks. Originally I sent my Yoga3 in for warranty repair a which took almost three months.  The notebook was damaged in shipping on the way back to me and my case was authorized for replacement. I last spoke to  my case manager( Terry Nesbit)  for a repalcement ten days ago and he has not responded to any of my emails since then.   I have called the office number and sent emails to see what is going on with no reply. Any help would be great as to what I should do next.  Lenovo SF Case# 02514352 Replacement YOGA 3 14
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I bought a brand new Lenovo Yoga from a Lenovo shop in China Windows was pre-installed In the shop I requested on occasions that Windows be set for English They told me that I could easily change the language settings when I got home However when I got home I was unable to change the settings After a quick google I discovered that and VERY Microsoft - Lenovo service customer poor Windows in Microsoft and Lenovo - VERY poor customer service China is a special single-language installation named Windows PRC It is impossible to change the language Obviously this is no use to me as I don t speak China I contacted Lenovo who passed me on to Microsoft I contacted Microsoft who said that I had to go to Lenovo Microsoft insisted that Lenovo could simply change the installation to a multi-language version Here is part of the transcript from online Microsoft chat support Since this is a preinstalled product or Original Equipment Manufacturer OEM This was bought by the manufacturer of your computer to Microsoft and they were the one who installed it as well on your computer The manufacturer have the capability to change the installation to all language installation I have been back to Lenovo both the original shop and the after sales service office several times but have had no success On my latest visit days ago I refused to leave the shop until I received a full refund or a multi-language edition was installed In the end after a lot of arguing via a translator they agreed to install the multi-language version They said I could collect the computer the following day However after repeatedly calling them each day they have no finally told me that a multi-language version cannot be installed I am currently left with a computer that is not fit for purpose although they even still have that as it s the manager s day off Thank you Lenovo Thank you Microsoft Never again

A:Microsoft and Lenovo - VERY poor customer service

I also have a Lenovo that I just bought here in the US (G700 model) and like it quite a bit. I cant speak one way or the other on Lenovo's customer service, since I've never dealt with them. I hate to say it, but your best bet is to download a Windows 8/8.1 iso from the Net (make sure it's multi-language/english first!), format your HDD, and then do a clean install and call MS. The downside is that they may or may not help you activate it. Good luck!
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I have been a Lenovo customer for over ten years - the X s is still the best laptop I've ever owned nbsp I recently bought a Yoga to replace it and I have been nothing but frustrated and Unhappy - customer time 900 long Lenovo Yoga Very disappointed with it nbsp nbsp The list of issues in order of frustration - nbsp nbsp nbsp - Within the first two weeks of purchasing Very Unhappy long time Lenovo customer - Yoga 900 this new high end laptop I closed the screen inadvertantly with the power cable Very Unhappy long time Lenovo customer - Yoga 900 draped across the keyboard nbsp Didn't do anything unusual but the flimsy screen has popped and shattered the touchscreen layer making the Yoga aspect of the Yoga rendered useless nbsp After enquiring about getting it repaired was told I needed to ship it to some far away place pay just to have someone take a look at it and that it was likely Very Unhappy long time Lenovo customer - Yoga 900 a repair nbsp After just paying for a new laptop - this is absurd nbsp I then tried to get it repaired at other places local to me and was told that parts for it were unavailable from Lenovo nbsp I rely on my laptop for work and cannot afford the delay of having it shipped overseas for repair for god knows how long nbsp - The bluetooth constantly drops out and now the driver completely malfunctions nbsp I am now in a position where it won't even allow me to reinstall the driver nbsp Bluetooth mouse rendered useless cannot resolve nbsp - Printers and scanners are incredibly frustrating to connect and when they finally do and function for a period of time they randomly seem to lose driver functionality nbsp All I want it for these issues to be resolved in a timely and cost effective manner and to have a functioning product that I paid good money for nbsp Please help nbsp Tyler

A:Very Unhappy long time Lenovo customer - Yoga 900

Great to see that after two weeks - apparently no-one at lenovo cares enough about customer satisfaction to bother to reply to my problems. Disappointing.
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A:Customer Support Reluctant to Upgrade My Laptop's RAM, Says ...

Hi: According to the service manual for your notebook at the link below, memory upgrades are supposed to be done by an authorized HP service center (see chapter 6 for the parts that should be replaced by an authorized service center). Since this is a peer to peer forum, no one here is authorized to discuss the HP warranty terms and conditions. I suggest you contact HP technical support in Bangladesh or India for further assistance with your question regarding replacing the memory without voiding the warranty. You may also want to wait until the 1 year warranty period is over and then do the job yourself if you think you can follow the procedure in the manual to replace the memory.
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For HP pc & laptop, HP support UK toll free 0800-098-8590 provide HP help, HP customer service, HP tech support all type of HP software problem.
For UK HP support 0800-098-8590 HP tech Support
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Hi nbsp I brought Lenovo Y last feb with accidentl protection plan for a year Then I had a problem with my laptop and I contacted them and I am busy person they wasted more then hours with remote login and still problem persisted com... Support not How providing I for do Y50. Lenovo then they said they will send In-Home person and that In-Home person came after almost months at point when I even forgot I called them Then he changed parts more problem arised contacted them again now during my busy day they contacted me and asked me to do remote login but I can't Lenovo not providing Support for Y50. How do I com... as I needed my laptop for use at that point then they marked It Lenovo not providing Support for Y50. How do I com... as a solved problem even though it wasn't I thought of extending warranty as problem was not solved and I was expecting that there might be more problem but they don't provide my extended warranty as I had issues though they did not solve it Now my laptop is acting weird I see different error game crash ram currupted and when I tried to contact them on their business hours which they specifically says that they are available for call on sarturday from morning to evening EST I contacted them but it says they are not available currently I tried chat support though the don't have techinal chat but guess what they have chat support for SALES I tried someway found that I can chat with them atleast give it a try I was th in a queue it told me ETA was aroung mins so it means that they still have agents taking request when I was st in queue ETA started acting different it went to mins from and then i waited more than an hour and finally they said to me that there are no agents available and said to me try to contact email support but guess what LENOVO doesn't have email support in UNITED STATES So today morning which is monday morning I gave call to customer support and they when I said my problem to them that lady just said to me that this is after sale department and not technical department let me forward you to technical department I knew she was going to hang up and did not want to solve my problem she told me incase phone gets disconnected what will be best number to call which rang a bell that they are going to hung up just pretending that they care After - mins or so they hung up and still no one contacted me This is how they treat there customers who even paid for warranty doen't get any solution are they going to solve a problem or not so here I am complaining about them in this forum incase they even try to solve problem for customers
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Is there any way to contact Lenovo Support directly?If you go to the contact section of the support site, there is no contact option!!!!!There is no e-mail address, or chat available.My problem is that the specs for my laptop (700-15ISK) are not complete. Not a single word about the on-board M.2 slot.And i don't want to dig through the forums to get this piece of information.I want a clear statement, coming from a Lenovo representative.Thanks!
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HiI filled-in a support request - - I got an automated response and then a day later I got a reply requesting more information with the case marked Solved Well The web form has two respond? do get Du... How I Support (re to the Lenovo fields to describe the problem but both are limited How do I get Lenovo Support to respond? (re the Du... to characters Hardly enough nbsp write a couple of sentences let alone describe a complex computer problem But as I had already descried the problem here on the forum I included a link The reply I got said Can you please respond to this email with more details on the fault you are having and showed the case marked as Solved I find this level of stupidity insulting Anyway nbsp the email says I can reply within seven days to reopen the case so I replied to say I didn't know more details other than those in the linked post and that I would like to know why the support fields are limited to characters nbsp nbsp Since then and despite two email follow-ups I have had NO RESPONSE nbsp So what am I meant to do nbsp Is this typical of Lenovo Support nbsp Cheers nbsp nbsp nbsp nbsp
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A:does Lenovo Y50-70 support 4k over hdmi 2.0?

I wonder if the HDMI port is even 2.0 on my y50-70??  Anyone know?
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I received my new laptop at the beginning of the month but sent it back to customer support because the fan was too loud (and a couple of other issues).  I have been following the support ticket the the estimated delivery date the entire time has been for today 9/30.  I checked today, though, and now the estimated delivery date is 10/14.  That means I am not going to get my laptop back until well after my 30 day return window.  Am I still going to be able to return the laptop if I am unhappy with it when I get it back? 

A:Customer support is keeping laptop past my return window



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.
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Hi, This is my current configuration. I bought this Laptop in Aug 2008.

My Graphics card details are below
Chip Type - Mobile Intel(R) 965 Express Chipset Family
DAC Type - Internal
Memory Size - 384 MB
BIOS info - Intel Video BIOS

I bought the Windows 7 Professional Upgrade and was running the Windows upgrade Advisor. It says your current graphics adapter wont support Windows Aero user interface. If you want to experience the benefits of Aero contact your PC Manufacturer or retailer to see if Upgrade is available.

I've attached the graphics properties as a image.

What should i do here ? I understand just 128 MB is more than enough for Aero. I dont why im getting this problem ?

Should i go ahead and clean install Windows 7 and is there is updated driver for this ?

Please assist.

A:Windows Aero Support on Lenovo X61

Hello Kary10 ... Welcome to the forums..

in order to run aero you need to meet the following requirements:

Minimum Hardware Requirements for running Windows 7 Aero:
# 1 GHz 32-bit (x86) or 64-bit (x64) processor
# 1 GB of RAM
# 128 MB graphics card

Aero also requires a DirectX 9 class graphics processor that supports a Windows Display Driver Model Driver, Pixel Shader 2.0 in hardware, and 32 bits per pixel.
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For some reasons the support sites redirects me to an an Albanian support site, which Lenovo does not have.  For instance it will redirect me to:  Even if I change the "/al/" in "en" or "de", it will still redirect me to the same "al" site. 

A:Cannot access any Lenovo Support sites

Try flushing your DNS  and Browser Caches and see if that helps.   How to clear DNS Cache.Right Click on Start and select Command Prompt (Admin) At the command prompt, type:    ipconfig /flushdns   and then press enterIf successful, you will get the message "Windows IP configuration successfully flushed the DNS Resolver Cache"How to Clear your Browser Cache Note: You only need to clear "Cached data and files", you can leave cookies, history etc. if desired. Cheers!
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Screenshot_1.png ?14 KB
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I keep getting bounced between HK Lenovo support and US Support, and NO ones is helping me!


I agree with you! I called them about a problem with connecting to my router and then he tells me to call the manufacturer of the router, back and forth all the time. The problem must be with my laptop since the other lenevo laptop my mother uses can connect to the router.
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So i was just wondering if the Lenovo L460 supported M.2 SSD's and if theres a list of supported ram for it anywhere? If theres no official list of ram what is the max supported ram capacaty per slot?
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I know that 15 inch support but does the 17 inch has it to i couldnt find a answer online for 17inch?
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I have a new Lenovo P which was purchased for me by a friend while visiting US Since the beginning there have been problems with touchpad not working I took the laptop to Lenovo's authorised service center in Delhi twice and both times was disappointed because the technician refused to look at the laptop nbsp making one excuse or the other nbsp During the first visit this guy was not sure if P was covered under international warrenty in India and wanted me to provide a proof nbsp that it center service support Del... Horrible in from Lenovo was I got in touch with Lenovo customer support and below is the email response I received nbsp nbsp Hi This is in response to your request We want to inform you that all think products come under IWS So your product is also under warranty and you Horrible support from Lenovo service center in Del... will get services in India Your Horrible support from Lenovo service center in Del... system is having carry in warranty so please go to service center for any services you required Thanks LenovoI was astonished by this reply becuase this is something I thought the technician ought to know or could have found out easily without asking me to get this information myself and wasting my entire day nbsp I went to the sevice centre the second time with this email and this time he drops another set of requirements on me He wanted nbsp the original invoice for the laptop along with a copy of passport of the person whose name is on the invoice without which he will not even look at the laptop nbsp This laptop was purchased from Amazon US and I had the soft copy of the inovice with me which I understand is considered as original invoice for all purporses but the lenovo guy refused to accept it Incidentally nbsp he had checked nbsp the soft copy of the invoice during my first visit but made no mention of original that time nbsp It is a three nbsp hour commute from my house to the service center so I have wasted two full days on this and I dont even know what is the problem with my laptop nbsp Can someone from Lenovo support confirm that the above documents are indeed required to claim warrenty and a soft copy from Amazon is not accepted as a valid proof of purchase I had not taken the hard copy of the invoice from my friend as I thougt the soft copy will be sufficient If I am unable to retrieve the hard copy now would that mean that I cannot claim the warrenty now
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I wanted to add a ssd in my laptop for os and keep my old hdd for storage purpose.So can anyone tell me if this laptop will support dual hard disk or not?
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I gifted Lenovo Vibe to my mom and all the malayalam messages that she receives could not be interpreted by the phone. Is there a quick fix available?
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Why wont lenovo lenovo poor drivers support 10 and windows work to windows 10 drivers and lenovo poor support make drivers for window for its entire line This is just poor customer service We windows 10 drivers and lenovo poor support have other laptops in the family that did not originally come with but have been able to switch over to with minimal problems just going to the manufactures website and getting correct drivers Lenovo does not seem to care about the customer once they have made the purchase They sell us a product with windows on it and if you are using auto update it automatically would upgrade you to win I was able to make my laptop work fine with windows initially but this last build it will not work Lenovo has been zero help just endless conversations on the phone and being transfered from one person to the next Why cant they just have an option to email someone about these driver problems or just admit they will not release updated drivers for and make and official statement that will not be supported ever on older models nbsp I thinks the customer service is pathetic and now know why apple has such big market share
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So everything has been working fine on - opening IdeaPad Crashed boot won't screen and past lenovo Lenovo Z570 now my laptop until about PM EST tonight I bought Lenovo IdeaPad Z570 - Crashed and now won't boot past opening lenovo screen it new in August Specs OS Windows Home Premium CPU Intel Core i - QM GHz RAM GB HD GB BIOS CN WW It's always been a fine machine with NO problems However last night there were Windows updates that were installed and then restarted my computer I had not gotten a chance to check exactly what they were though About this evening flash crashed in Mozilla Firefox which is not that uncommon and from there Firefox closed and so did my Microsoft Word and Excel apps that were open From there my computer began to shut down and restart When it went to restart all it could do was go to the opening Lenovo screen which gives you the F setup option and F multiboot menu option as it typically does Besides a thin strip at the top that appeared after about secs that only displays moving static that eventually will just stick that is where the boot process ends No Windows screen and certainly no opportunity to boot into safe mode to check for any problems The screen freezes and goes nowhere So basically all I'm getting in terms of boot options are lenovo features not windows features meaning it won't boot into windows or windows safe mode no matter what I try The biggest problem here is that I have no windows disc to even try to boot from my dvd drive Anybody have any suggestions on what the problem might be I prefer to fix the problem from home if possible

A:Lenovo IdeaPad Z570 - Crashed and now won't boot past opening lenovo screen

Are you able to get into the advanced boot menu by tapping F8? It might not be listed on the startup screen but it should still be there.
If not you can burn a repair disc from any PC with Windows 7. Theres steps from Microsoft Here.
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Hello, My Lenovo yoga 3 pro 1370 is barly 5 months old, this morning when i tried to switch it on. it is stuck at the lennovo screen.I treid accssing the BIOS screen but even if the press the button it still wont go past the lenovo logo screen.Please help  Thank you,Shyam Jampala

WhatsApp Image 2016-11-08 at 18.08.07.jpg ?80 KB
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My son accidentally got his leg caught in the cord of his laptop when he got up and the laptop  fell approximately 2 feet to the tile floor.  It boots up but stays on the Lenovo splash screen.  If I go into the BIOS and select System Recovery it goes through the "Loading files..." process, the Lenovo splash screen appears with the dots going in a circle but, then after about 2 minutes of that the screen just goes black.  If I tilt the screen forward or back I can tell it is still backlit just with nothing to display.  Anything we can try?
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so our yoga 2 13 crashed - due to a bad hard drive.  in looking at the pages and pages of entries on this forum regarding hard drive failures in these machines i find it incredible that Lenovo doesnt do something.  When i called, i was told - too bad, you are out of warranty we wont do anything for you.  My response is that I will never again buy a lenovo product and will go back to Dell - i have Dell laptops that are 11 years old and still running, unlike my just out of warranty $1000 Yoga laptop.  such garbage they put out.
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Hello, I only found out after purchasing the Y510P laptop that it for some strange reason does not support 5Ghz networks, only 2.4Ghz. This results in me having insanely slow connection every single night around peak hours (7-11pm), and I'm unable to do anything like watching movies, playing games or download stuff. Does anyone know exactly how to upgrade the wireless card on this laptop so it supports 5Ghz networks? Do I have to go out and buy another wireless card, or is it software upgrades like drivers only? I'm not a computer major so a walkthrough would be appreciated. Thanks.
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My G50 has a serial number on the back but when entering it on the Lenovo support page, it was not recognized. I downloaded the "find my serial number" app and it detects the right model but returned nothing for serial number. The number on the back is in the standard 10 character XX12345678 format. Any idea how to find out warranty information?
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I have recently purchased the new Lenovo Beacon NAS + media player. However, I am quite confused with the embeded XBMC player. The player plays hardly any media. I have problems even with MP3, most video formats, videos from the YouTube addon etc..These formats wont play at all. Another problem I have is, that there are hardly any settings options for skins, video a music playback in the settings menu. When I look at the XBMC player websites and screenshots, all the settings should be available in the player. Do I have to install some adittional codecs? Do I have to install some other skin than the Cofluence skin to be able to use all the settings options?

A:Lenovo Beacon XBMC settings + media support

Which model of lenovo beacon have you purchased? Lenovo Beacon Cloud Storageor Lenovo Beacon Cloud Storage 2TB HDDorLenovo Beacon Cloud Storage 2x 3TB HDDThanks!

OS6.build_195_v1.1.9.2.ROW after ud Lenovo Beacon Version 1.7.1013.0, OS6.build_195_v1.1.10.2.ROW, latest OS6.build_195_v1.1.12.2.ROWLenovo IdeaPad s12Ion, Levovo G580, Lenovo B5400.....
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I've noticed a few posts on this issue (lenovo Y50-70 touch screen hinge breaking).  I bought my laptop via Amazon in July 2015 so it should still be under warranty (even though the tech support website says it is also thinks that the warranty started in January 2015).  I, however, have had zero success with contacting technical support for help (I talked to a representative on the phone; she couldn't help me but said I would be called withing 48 hours.  It has now been 168 hours and I've received no phone call; I also submitted a request via the web 72 hours ago and have received nothing.  And I can't get anywhere with the online "contact us" since it won't recognize the serial number of my machine).  Anyone have a phone number or other suggestions?  At this point, I'm very frustratred with (a) the product and (b) the technical support from Lenovo.
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Hey there.I got a Lenovo laptop with the above mentioned processor.This processor supports VT-D according to Intel:'m running a V-sphere lab on my laptop and I've got into a huge problem.My v-sphere says that my host doesnt have "Directed I/O (device passthrough)" enabled, which means VT-D is not enabled.My bios version is 1.21 (latest i guess). There is no such option in the bios to enable, which is frustrating because in other computers it is built in their bios. what are my options? how can i force my laptop to enable it? Thank you, best regards!
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Hello.I've seen that there is an update from yesterday called Lenovo Energy Management driver for Windows 10 (32-bit, 64-bit)  that is supposed  to update acpi driver in windows 10. I have windows 10 since august but when i execute the file nothing happens. Any suggestion?

A:Lenovo g510 Lenovo Energy Management driver for Wi...

Same here. Suspicious too that the download is only 1MB when the actual Energy Management install is about 55MBs.
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Hello, I need help on my Lenovo Companion app with it's dust removal option.
I just bought my Lenovo ideapad 700 for a week now.
Previously I had the dust removal option in the Lenovo Quick Optimizer widget on taskbar.
After I turned it on, the option never existed anymore in the quick widget and even in Lenovo Companion app itself.
Would really love to see this feature again in my new laptop.
Moderator comment: Subject edited to match message text.
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Okay, so my Lenovo N580 IdeaPad with i3 processor is stuck at the splash screen, aka the black screen with Lenovo written on it in bold white letters. I tried removing the battery, then putting it back on, then pressing power button for 45 secs. I also tried pressing the the Novo button (the small round and black button besides the power button) but the screen shows no change and does not go to bios/reset menu on pressing f9/f12 too. What else can I do to get my laptop back on? Please help, all my project work is on my laptop

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A:Lenovo N580 stuck at "Lenovo splash screen"

Dear CPVirani, Welcome in lenovo community, Please try to : 1- Remove the battery and the charger >> Hold on the power button for 20 seconds.2-Connect the charger only >> Hold on the power button for 10 seconds.3-Try to turn on the laptop. Regards,Joseph
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I am having a message that says "Genuine Lenovo Battery Not Attached" message that appears after Windows 8.1 starts up. A similar sort of message appears before even Windows boots up, and I need to press the 'Esc' key in order for Windows to boot. This seems to have happened after a recent Windows update. I have uninstalled an reinstalled the Lenovo Power Management Driver but it does not appear to have fixed the issue. My BIOS is the latest version. This issue is on my Lenovo ThinkPad Yoga S1. Any assistance is appreciated.

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A:Genuine Lenovo Battery Not Attached, Lenovo ThinkP...

Welcome to Lenovo Community Forums!
I?m sorry to hear that your Lenovo ThinkPad Yoga is displaying a message stating ?Genuine Lenovo Battery Not Attached?.
I would suggest you to perform Flee Power ? remove the battery and any other peripheral device connected to the computer. Hold the power button for 10-15 seconds and then connect the battery and AC adapter to turn ON the computer.
Get into BIOS and load defaults, save and exit.
Open Device Manager and under Battery Look for Microsoft ACPI Compliant Control method Battery, right Click on it and uninstall it, Restart after uninstallation.
Please let me know the happenings!
Best regards,

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Hello I have a new T with Windows OS I am having trouble using the integrated camera It functions neither in the Windows camera app nor in Skype In both cases I get a picture with a gray background and a camera with a line through it In Device manager the camera does appear Camera working, Lenovo ... not T530 Lenovo Integrated is enabled and the drivers are up to date After looking through other threads I tried checking whether the camera was plugged in and indeed it was When using T530 Lenovo Integrated Camera not working, Lenovo ... Skype and I set the camera to on Skype did detect the camera I still got the gray no camera image but the green light on the camera itself turned on I also tried using Fn F to check settings Lenovo settings opens but the when I click the camera settings Icon the screen loads a blank page that says Camera in the top right and has a back button left pointing arrow in the top T530 Lenovo Integrated Camera not working, Lenovo ... left hand corner The back button does not seem to work and I must change the window to something else in order to exit close settings I tried manually installing both camera drivers and power management energy management drivers Neither of this solved either of these issues Please help me to resolve this problem Thank you

A:T530 Lenovo Integrated Camera not working, Lenovo ...

Hi, euterpenc
I would make sure that the BIOS is up to date in the system. The current BIOS for your system is 2.07 and can be found here. Also, I would ensure that the chipset drivers are up to date, and those can be found here.
Hope it helps, and let me know how it goes

______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.
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I have 2 lonovo laptops, R50e running on windowsXP, and Z460 running on windows7.

The screen of R50e is spoilt but I have some personal datas inside the harddisk.

If I take out the harddisk from R50e and put it in Z460, are there any problems, do I need to do some setup after putting in the harddisk from R50e to Z460.


A:can I swop harddisk from lenovo r50e to lenovo Z460

Yes, you do need to do a repair install.
On the very first boot with the new disk you should boot from the install CD/DVD and do a repair install.
This is assuming that you want to be able to use the XP.
If all you want to do is get at the data then you could use it in an external caddy from Windows 7
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Lenovo Gen 4(20FC) Carbon loses audio after Lenovo System Update We have several of the Gen 4 X1 Carbons here at work and they work fine until Lenovo system updates gets run. We have had 4 people run the system updates and now the system has no audio. If you click the audio icon in the try, windows begins diagnosing the system. If you try to install a different driver, it fails with code 1. No matter if you uninstall, reinstall, different versions of the driver....nothing seems to restore the audio. I finally did a system restore to before lenovo system update was run and the audio returned to working. It seems to be a software problem but I would really like to know if there is some way to get it working without having to restore every time someone runs lenovo system update.
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A:Lenovo S440 and Lenovo 65W DC Travel Adapter 0B474...

Hi Paulnex,
Welcome to Lenovo Community!
As per your query we understood that you are willing to purchase 65W DC Travel Adapter (0B47481) for ThinkPad S440.
Yes, it will support for your system, I would strongly suggest you to purchase it in our Lenovo authorized reseller.
Please click here to view the complete details on the adapter.
Click here to open a link where you can select the country and get the exact contact support number of your region. I?m sure they will be a great help.
Hope this helps. 
Best regards,
Hemanth Kumar

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Hello everyone nbsp Since about five days ago everytime I turn on my laptop it starts normally It goes into the black-background lenovo startup with a white loading symbol Then after maybe rotations of the dots in the loading symbol it freezes It does not startup 10 Windows lenovo stuck G505 scr... on Lenovo progress into starting up At this point I usually turn off my laptop by holding the power button If I don't turn it off myself it turns off automatically a few minutes later nbsp nbsp Every or times I turn on my computer Lenovo G505 Windows 10 stuck on lenovo startup scr... instead of the loading symbol it turns into a Preparing Automatic Repair mode I have seen the loading symbol for this mode but then it disappears and nothing happens and it turns off automatically after ten minutes or so Lenovo G505 Windows 10 stuck on lenovo startup scr... nbsp I've seen the same solution nbsp Lenovo G505 Windows 10 stuck on lenovo startup scr... that help others with the same problem which is to take out the DVD from the laptop I did this and my problem has not changed nbsp nbsp edit g to g
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Hi guys So i recently ran into a problem, when i try to boot my laptop it will hang at the lenovo splash screen and it will be like that for a long time if i dont turn it off. I tried disconnecting main battery and bios battery, it did help but when i shut it down for like 3 hours came back and turned it on back again it was stuck at splash screen again. I also noticed that when it stuck during boot and i shut it down from the power button and turn the laptop on again its booting normally. Also tried removing all usb devices and booting the laptop and it still does the same hangs at the splash screen. Please guys help. Best regards Gerard
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My g580 ran out of battery while using it, and now it gets stuck on the lenovo logo. I tried a different hard drive which changed nothing, I've tested both hard drives on a different computer and they both work. However when I boot the laptop with no harddrive it will get past the logo go to a screen saying something about an unplugged cable then reset and get stuck on a blank screen.   If I plug in my windows recovery usb drive( and no harddrive) the the machine will boot normally and go to the windows installation screen. So any ideas on why a working harddrive would stop the system from booting? Also I've tried the whole taking out the battery unplugging it holding down the power key and then plugging it back in thing, did nothing.
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Recently, whenever I launch "lenovo Companion" and choose "system update", the "critical auto-updates" (under schedule lenovo updates) runs forever and never come to an end! This has never happened before and it seems to have something to do with your recent sysyem down or configuration change. 

A:Dear Lenovo: My "Lenovo Companion" checks for crit...

A known issue. Use the windows store for latest Companion version.Use SIF download from  Companion offering, not SIF10ww512.exe on the support page.Best solution: Discard Companion and install the latest System update.systemupdate5-07-0027.exe. Companion, LSC new have soooo many issues.If the support site, which is waxed for a few days, functions.
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after blue screen of death, my lenovo is not booting, its stuck on the brand name logo and there is nothing i can do i tried remove the battery, and power up with jus cord and opposite, tried to push one key recovery but that dosent work neither any ideas?OS. win10 x64pentium 2.4ghz6gb ram1tb hddintel 5500 graphics

A:Lenovo G500 stuck at "lenovo splash screen"

The first thing I look at if a machine hangs at startup is the USB ports.  Physical damage can create shorts which cause these symptoms.  Check for bent pins or a tongue broken off.
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HiI have Lenovo g500 core i7 ram6 ati radeon 8750 1tb hdd. It's been like a month that laptop freezes at the splash screen. I live in Iran and the laptop is made in China.I've searched the forums and found the "battery removing, 15sec button-holding and AC Adopter pluging" solution and it worked ...but today it's not working anymore ... I'm stuck at the splash screen for 4 hours and this is our desktop pc I'm using to post this message.I really need my laptop! It's my life!Please help ...

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A:Lenovo G500 stuck at "lenovo splash screen"

Hi Azadkv,
Welcome to Lenovo Community!
I?m sorry to hear that your G500 Laptop is not booting to Windows and hanging at Lenovo Logo and the issue persists even after performing Flee-Power step. Hence, I suggest to perform BIOS reset and check if the issue persists. Below are the steps to perform BIOS reset:

To access BIOS menu turn OFF the Laptop and press the NOVO button located beside power button.
Then to reset the BIOS to its defaults click on ?F9? Key and select YES.
Now click on ?F10? Key to save the changes that are done in BIOS, the computer will automatically restart.

Do post us back if the issue persists.
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
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Hello everyone nbsp Since about five days ago everytime I on Windows stuck Lenovo G505 scr... startup 10 lenovo turn on my laptop it starts normally It goes into the black-background lenovo startup with Lenovo G505 Windows 10 stuck on lenovo startup scr... a white loading symbol Then after maybe rotations of the dots in the loading symbol it freezes It does not progress into starting up At this point I usually turn off my laptop by holding the power button If I don't turn it off myself it turns off automatically a few minutes later nbsp nbsp Every or times I turn on my computer instead of the loading symbol it turns into a Preparing Automatic Repair mode I have seen the loading symbol for this mode but then it disappears and nothing happens and it turns off automatically after ten minutes or so nbsp I've seen the same solution nbsp that help others with the same problem which is to take out the DVD from the laptop I did this and my problem has not changed nbsp nbsp edit g to g
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Hello, I lost to prgrams from my IdeaPad Y5070. Lenovo Energy Manger & Lenovo Utility/Settings. Could you please give me the link to download them ? Thanks.Khalid Mostafa  ???
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Friends from Lenovo I write you because on August th trying to install the new Windows Anniversary Update I had to do a reboot of my notebook and in the process I X220 ThinkPad Lenovo Hotkey notebook for Lenovo lost most of the programs and drivers that use my notebook to Lenovo Hotkey for Lenovo ThinkPad X220 notebook work properly nbsp I already installed most of the drivers I lost that day but I still haven t found and install the correct driver for the hotkeys of my notebook nbsp So far I have tried with the files r vu w and jvu ww but none of that files is the correct one for my ThinkPad X notebook which I bought in the year nbsp Therefore I need to ask you if you could tell me how can I get download the CORRECT hotkey file for my notebook so I could download it and install it on my Lenovo notebook nbsp Friends from Lenovo could you please tell me how can I get the correct hotkey file for my notebook Lenovo ThinkPad X in order to download it and install it on my notebook THANKS A LOT FOR YOUR HELP nbsp Yours truly Cristi n Palau
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Lenovo is warning users to uninstall its Accelerator support application after it was revealed to have what it says are serious interception vulnerabilities.
The company is one of five vendors caught pre-installing dangerously-vulnerable OEM software.
Duo Security researcher Mikhail Davidov reported the holes that would allow eavesdropping attackers to tap into Accelerator's unencrypted update channels to compromise users.
"A vulnerability was identified in the Lenovo Accelerator Application software which could lead to exploitation by an attacker with man-in-the-middle capabilities," Lenovo says.
"The vulnerability resides within the update mechanism where a Lenovo server is queried to identify if application updates are available.
"Lenovo recommends customers uninstall Lenovo Accelerator Application."

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Please need help,

I can't found newest driver video card Lenovo G470 for Windows 7 Profesional 32bit

A:How to get driver Video Card Lenovo G470 with support Direct3D ?

You should be able to get updates from Lenovo support (Link below). In the Category drop-down select Video. In the Operating System drop-down select Windows 7. Choose the correct driver download for your video hardware.

Drivers and software - Lenovo G470 Notebook

Also, there's numerous other updates for your PC. You should browse the list.