Windows Support Forum

Update won't download - HP Pavillion 17 Notebook PC Produc...

Q: Update won't download - HP Pavillion 17 Notebook PC Produc...

HP Pavillion 17 Notebook PC

Product No. K4Q96UA#ABA

[personal information removed]

HP Support Assistant reports that there is a software update available to download. Click yellow triangle, get to products, shows a software download available, but does not specify what the download is.

Click on Message / update. Four segment square icon starts rotating through the segments. Runs and runs and runs, now more than 2 hours. Nothing downloads.

This is the third time today I've tried to download the supposed software update. Same result each time. Nothing downloads.

Same result each time.

Very frustrating
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Preferred Solution: Update won't download - HP Pavillion 17 Notebook PC Produc...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Do you see anything on the screen when you switch on? Any fan noise? It should start briefly then find the hard drive missing, as long as there is power(?)
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A:Razer firmware update swapped keys on BlackWidow

Can't you just go into Synapse and assign the Windows key to the Alt key and vice versa? All the keys are programmable and hopefully this wouldn't affect your other keyboard.
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What can I do to fix this issue?

For reference, I have a Broadcom 802.11ac Network Adapter, Driver Version, and a Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller, Driver Version

A:Unable to connect to WiFi after failed Windows 8.1 update

Never mind, it seems to have resolved itself overnight after I put it to sleep for several hours.
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A:Will 802.11ac router increase download speed?

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A:Can't connect to wifi after hardware driver update

Call your ISP they will walk you through it.
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Thank you,


A:Replaced Failed Motherboard.. now how do I determine model number and which BIOS to download?

Finding a bios update rather then the one hp would give for this board. Would be next to none.
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HP Support, Drivers, Contact and Help Forums | HP ® Support
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Nope sorry, the I5 3210M isn't OC enabled.
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Motherboard:ASUS M5A97 R2.0
OS:Windows 8.1 64-bit

I hardly know anything about the BIOS so I am asking you this:
Will I need to update my BIOS and if so how to do that?
Am I going to update it to the latest version(2103) or the version when the processor was first compatible(1006)?

Please help, I do not want to make a mistake when updating so please provide a detailed explanation ! ! !

A:BIOS update

Some might say updating the BIOS is not worth the risk unless you have a reason to chance it. On the other hand I've never had a BIOS update go badly. BIOS updates are not that difficult to do. But there is always a risk of the update failing. In the off chance of failure, the motherboard will be bricked. There are motherboards that come with a second BIOS for failsafe. I don't know if the failsafe can be used under a bricked board, I will assume it can until I hear otherwise.

There are three ways to update that I am aware of. All of which may not be available depending on motherboard model and age of system.

Within the Operating System (I've used this method but for awhile it was advised against)
You will need to download BIOS Update application. The application will download and install the new BIOS.

Within the BIOS
Within the BIOS there is an update facility. You will only need the new BIOS. (My BIOS will only update from a USB stick.)

From DOS utility
Not only will you need to download the new BIOS, you will need to download the flash utility that is designed for the update.

I recommend updating from within the BIOS (assuming you have this option). Download the new BIOS to a USB stick and then boot into the BIOS. Browse around to find the update facility and the rest is self explanatory.
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A:HP Pavillion PC with windows 8 works ethernet works well but not able to connect through wireless

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A:Graphics card update to host windows 7

I don't know if you CAN upgrade your graphics card, but:

You most likely don't NEED to.
It's not really a good idea to upgrade at all. Those parts are old as dirt and you won't find anything cheap that'll fit.
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i7 47xx Processor
8GB RAM (or higher)
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SSD Boot drive + 1 TB HDD
15.x 1080p display
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A:A New Notebook

Specify dual or quad core CPU.
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A:No way of installing operating system on notebook

Does this help ?

or this ?
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Have you worked on or repaired many laptops? English is not your first language?
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One of the stick of ram maybe bad. Try them each one at a time.
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A:Having problems with my download speed

Contact your ISP and tell them your download rates are fluctuating. They have ways of testing for problems with the lines.
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A:Notebook screen black - sys sounds playing

Did this laptop come with Windows 7 Ultimate or did you purchase the OS and thus installed it?
Best bet for you is to get the HP Recovery CD or DVD for your model it will have all the drivers needed for your model. Basically it will install the HP Factory Windows 7 along with everything that's suppose to go with it. This process takes a few hours to run.

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A:Need advice for buying a new Notebook

Is that $700 USD or Rupee? Try to get at least 8GB of DDR3 RAM 4GB is not enough. 3GB with the OS and 2GB free after apps. i3 is okay make sure that is 2GHz the lowest 1.7GHz. GPU 512MB min 1GB mid or 2GB high. HDD 320 to 750GB. With the price range you have you can get some really nice here.
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A:Need help choosing a notebook

How soon do you need to buy and what is your budget?

Also, where will you be buying/ordering from?
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A:Notebook network issue (death machine)

Likely you have an IP address conflict - - two machines with the same address.
This will cause problems with everything attached to that same router (wifi or wired).

Make sure ALL devices do not use manual settings but rather use automatic DHCP for both IP and DNS
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A:How to update BIOS

astar master said:

I cannot know how the bios update so I need some help for the how the bios update.I want to install the newest driver but I can't figure out how the driver is in a .02 file and I can't make heads or tails of it can anyone help me?Click to expand...

please post the brand/model of your motherboard... I.e.: ecsg41-tm; intel dh55tc; asrock z77 extreme4
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A:Fast download speed, low browsing/streaming speed

Set the MTU in the router itself to 1492

Analyzer is saying that my MTU is 1460, but in my router and in my NIC it is 1500Click to expand...

the normal value for DSL is 1492, and 1460 is INVALID = = must be a multiple of 8.

Manually set {1472 or 1464} in the router.

The article cited has good info but I would opt for all the defaults.


netsh int tcp set heuristics enabled
netsh int tcp set global autotuninglevel=normal
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Do you have to update or change the Motherboard to update the processor?

I have a Pentium 4 processor 548, 3.33GHz, 1MB L2 cache, 533MHz front side bus. Can one "Plug and Play" so to speak with an updated processor to the same Motherboard?

A:Motherboard/Processor update

Your CPU socket is PPGA478, P4 is the highest CPU this socket will support.

Even with LGA775 CPU socket, unless you had a motherboard that would support quad core, there would be little reason to upgrade over a complete system replacement.

In answer to your question to "Plug and Play", yes and no. Yes CPU's are basically plug and play, and No the motherboard must support the CPU first.
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Im worried if I exit out or shut-down my computer I could corrupt my BIOS. Any ideas?..


A:Bios update help

I would exit and maybe try again. Thats the download phase which has nothing to do with the actual update process. The download will complete, before any attempts to update will begin. Updating the BIOS can be very risky, updating would never be handicapped by possible problems of downloading.
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""" 1801 - microcode update Error
Missing or invalid processor microcode update. please contact hewlett-packard company for a new microcode update to support the new processor stepping """
Any help ?
HP compaq dx7300 microtower is my pc and Intel core 2 duo E4500 @2.20GHz is the new processor.
Many thanks in advance

A:Microcode update Error ?

Have you tried contacting HP concerning it?
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A:MSI Z68A-GD55 won't allow changes to overclocking settings after BIOS update

Yeah, I think there is a setting somewhere that is checked to auto. Try exploring all the tabs of the BIOS screen and report back if you find anything.
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A:Need advice for gaming notebook

I don't think I could do that. Too much of a gamble.

You'd also need a new battery, the screen has issues that can't be fixed, and a couple of 'should be ok' comments in there too.

That's my two yen.
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Hello! I'm new here at Tech Spot. This is a great website.

Where can I get a copy of the newest BIOS update for my motherboard?

Model: Asus P5GD1-VM Motherboard
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Chipset: I915
Date: 09/06/2005-16:48:11
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I downloaded all BIOS .ROM files in the official website of Asus. But it weren't compatible with the BIOS to be flashed.

Please help me! Thank you very much in advanced!

A:Motherboard BIOS update

The latest BIOS for your board is version 1015. It's not necessary to load each BIOS in order, just load the latest. To load the BIOS you must copy it to a floppy disc and rename it P5GD1-VM.ROM If you didn't rename it, that's why it won't load. On the same Asus download page, you can get the user manual for your board, which goes into detail how to reflash the BIOS. It can render your motherboard un-bootable if you do it wrong, so I would read the manual before attempting it again, and follow instructions carefully.
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I did a hard reset and reseated the HD and the RAM and replaced the RTC battery without fixing the issue.
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A:HP Pavillion DV6700 will not start, no BIOS screen just black

The motherboard has probably failed do to consistent overheating over time...
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A:Can't download YouTube videos

Try using
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A:Asrock Extreme 4 Z77 - BIOS update error

"Now the motherboard won't even get to POST or show any signs or working on a monitor" You might be able to get the motherboard to respond by removing the battery for a few minutes. If not, the motherboard may need to be replaced
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A:Graphics card update help needed

Yes that video card will work with your motherboard.

However, it may not be the best value for money compared to the current gen video cards on offer.

For example, the newer Nvidia GTX 660 is the same price as the 560 Ti and offers around 30% more performance. Alternatively, the AMD Radeon HD 7850 costs even less and still offers better performance than the 560 Ti. I would highly recommend you go with one of these (doesn't have to be that exact model of 660 or 7850).
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Please help.

my motherboard is a N68-VS3 FX, If someone could link me to the correct update for it that would be grand. im on windows 7 if that helps


P.S , Sorry I think I posted this in the wrong section

A:BIOS update? FX
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please help


A:Why can't I download YouTube videos?

Although it is illegal to download some videos from youtube, what browser are you using & what video download addon are you using & a link to the video would help.
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A:Can't connect wirelessly after update

What version of Windows?
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A:Acer 8935g screen blank after GPU driver update

It might be the inverter or the backlight for the LCD. Have you tried using the HDMI output on both cards if the Intel integrated supports HDMI out?
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A:Extremely low download speed and extremely high upload speed

Might I ask what time of day you did that test? In My Opinion, the Internet is like the Interstate. You can't go fast at rush hour.
You should try it at different times of day to see if it changes.
You could even try another test site
Good luck
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A:Why won't my notebook shutdown while being charged?

Try doing a factory restore, after backing up your important files
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A:How do I set my notebook to automatically connect at startup?

Slick21 said:

I'm using Windows 7, a ASUS X54C Notebook and a DLink WBR-1310 router.

For some reason when I reboot my notebook, the wireless compatibility doen't want to automatically connect to my wireless access point. I have to manually click the wireless icon on the task bar to let the troubleshooter connect my notebook to the internet.

I already have the options under properties and services.msc via WLAN AutoConfig enabled to connect automatically at start up, but that doesn't seem to help.

Anyone have any ideas?Click to expand...

I don't know if this will help,but I don't think it'll hurt.
I fixed a friends W7 wireless connection last week but don't remember the steps,good luck.
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A:Mobo update

Yes, PCIE 2.0 will support a 2.1 card.
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Not that it's relevant here, but it's running Windows 7 64 bit.
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A:Dead HP Presario CQ62 notebook

Remove the memory and re install it... Remove the battery and try AC power only. With the battery out and AC out, hold the power button down for 30 seconds. Re install the battery and see if the laptop powers up
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A:Notebook is not seeing graphics card

You might be just missing the driver for your graphics card, try searching Techspot (or Google) for "MSI A6300 drivers", download the the video drivers for your notebook.
Hope this helps.
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Thanks in advance

A:Radeon x600 XP driver update

Try the WDM Integrated Driver here :
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A:HP G60 notebook runs at a snail's pace

How ole is the computer. How old is the hard drive? How much memory is installed? What scans have you already run to search out the cause of the problem?
First thing I would do is save all my data and images to recoverable media, and run a clean re-install.
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A:My download speed problems

Could be your provider. With whom or what service are you connected?
Also, it could be right there on your system. As you know, the actual usable speed is limited by the slowest component... software, memory, motherboard, etc.
Can you try it at a friend or other known connection that you know to be fast, as a first step?
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A:HP Pavillion CMOS battery... where the heck is it?

Section 5.8 RTC Battery, page 5-16
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A:Notebook cooling pad

Outstanding cooling pad.
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A:Asus P5E3 BIOS won't update and needs CMOS reset to boot every time

Sounds like either the BIOS is corrupted or the motherboard battery is a goner.

Have you tried burning the new BIOS to a bootable CD ?
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go into battery settings and change to high performance, also most the time with laptops specs dont handle like there advertised due to battery and "saving space" issues. On top of that just try doing the normal, clear off empty hdd space, and use a good defrag program like auslogics and optimize to read the data faster. Trust me gaming is hard enough with just BF2 on my dinosaur of a laptop stuck to windowed resolutions of 800x600
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btw im 13 so i cant afford everything.

thanks for your help

UPDATE: the version of the PC is S3330f

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From the information I could gather 8800GT is 9" long and roughly 4.7" high. Whereas, this XFX HD 5750 is 7.9" by 4.4". So if these measurements are true to your existing system, you should be ok with this card.
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A:Best way to update graphics on five-year-old IBM desktop

We heed to know the components you have before we can recommend upgrades. What is the IBM model number - or better a link to the IBM spec list for it - and what new components did you put in?

Also, what is your budget and how do you use the PC?

For a starter on learning about video card upgrades, I recommend this site:

Pay particular attention to the criteria page that addresses system constraints in the upgrade process - and helps you define your wants and needs in a way that is useful:
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A:Recommended specs for a word processing notebook?

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A:Making HP Pavilion dv4 1465dx notebook faster?

Download and run free Surperantispyware and tell us what it finds. What antivirus program is installed?
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HP sucks! I think it's time for a Macbook!!
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A:Upload speed higher than my download speed...

Interesting thing, I refreshed my net and restarted my PC, and it was peaking at 322.5KBps, but now it's back down to like 10-20KBps (at least when d/l from steam).
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CPU AMD Athlon II X2 250
CPU Speed 3.00 Ghz
Motherboard Manufacturer Gigabyte Technology Co.
Motherboard Model GA-770T-USB3
Ram 4 Gigabytes
Power Supply MaxPower PX-480 (480w)

And I am from the US.
Thx to cfitzarl for the guide to opening a new thread.
BTW I play games like WOW and Rift soon to be Magicka.

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A:Graphic card update

Antec High Current Gamer Series HCG-520 520W ATX12V v2.3 / EPS12V v2.91 80 PLUS BRONZE Certified Active PFC Power Supply
SAPPHIRE 100315L Radeon HD 6850 1GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity
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A:Discrepancy between actual and reported download speed

Just a quick input:
Doesn't torrent programs also upload data? Perhaps that is where your missing 1mbps is going.

I'm not familiar with Netmeter, but I know that some (cheap) programs actually treats the upload and download as the same thing, and instead calls this "Network speed" or "Network flow".
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A:Problems with HP Pavilion dv4-1465dx entertainment notebook

How old is this computer? The power supply may be on it's way out...
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No I am not talking about sharing illegal content.

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A:How can I download torrents and not get dropped by my ISP?

In programs like uTorrent there is a max number of connections setting. You can reduce that number. I think the default is 300 or 400 in uTorrent. Drop it a bit and you should be fine.

But imho the real answer is to get a better isp...
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A:Recommend BIOS update?

I would agree with your final comment, "if it ain't broke don't fix it". But, on the other hand if Dell are pushing this recommendation then it may have some benefits, just make certain it is coming from Dell and not some bogus site. Go to the official Dell support site and look up your PC's drivers, it will show you in there what the latest version the Bios is, just check it against what you have. Go into Bios at boot and it will be written at the top of the screen.
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A:Can't update my graphics driver on Asus UL30VT!

ASUS driver

Been to the ASUS driver download page, BUT it was blank at first try, so forced it to reload the page;
There are 2 drivers listed for your UL30VT, 1) is a patch , (V1.0.0.1)@116KB, and
2) nVidia graphic driver, (V8.15.11.8688)@ 97MB.
These are for Windows 7. Hope this is what you meant.
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A:Need to update BIOS without floppy

You didn't read the support list properly. The Core 2 Quad or Core 2 Duo processors are not supported. See here: The N/A in the "Since BIOS Version" column means not supported. See the red note in the upper left of the page?

So you are wasting your time trying to update the BIOS. There's no point.
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Yes, you can download videos from youtube and then burn it to your dvd.
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A:I can't update my BIOS

Have you tried using the Asus "EZ Flash 2" utility? Here is ASUS download page for your motherboard:
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A:Compaq CQ56 101SA notebook cracked LCD internally

I've had to install a new lcd screen in a toshiba about 3 years ago. I was very careful to not leave striped screws or scratched paint near any of the screw holes. a year later my hdd died and my laptop was still under warranty( extended which i purchased) and they installed a new hdd.

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A:Dell Studio 1536 HD issues after update

You will probably have to purchase a Dell restore disc for your model laptop and do a fresh install of Windows
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BIOS: Phoenix Technologies, LTD W7301VP2.025 10/13/2006
Windows 7 Ultimate Service Pack 1 (build 7601)
System Serial Number: 127381660309
Chassis Serial Number: 50424E
Enclosure Type: Desktop
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64-bit ready
Multi-core (2 total)
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Listed as much as i can to help someone help me, as i need this update badly.
Thanks in advance
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A:Slow download speed using access point?


My mistake! How many times do I have to tell myself not to act on assumptions!!

I tested the download speed in the office today and found it was only 1800Kbps so the 1200Kbps at the PC with the wireless connection (67%) is not too bad I guess. I had assumed that the office speed would be higher.

It would seem that the ISP has allowed their customer to stay on a low Internet access speed..


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A:How do I update my sound card?

you shouldn't ever need to physically upgrade to a better sound card unless you're looking for better quality sound. having said that sound cards are not typically the cause of programs that refuse to install. not sure why they told you to get it replaced as it is probably built in to the motherboard. it sounds to me like the software may be incompatible with the drivers or direct x may need updating.

one quick way to determine your sound card is to download Piriform's Speccy, which will display all of the computer's hardware information. just click on "audio" and check the first section which will have a list of sound cards.
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A:HP Pavillion dv3150nr boot loop (BIOS/startup malfunction?)

The primary internal battery might be the motherboard CMOS battery. Sounds like the hard drive may have gone bad... Once you get the laptop to boot, you can address the weak CMOS battery. Can you get into the boot devices in the bios at all?
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A:Replacing a loud fan on a Gateway notebook

do you think this is what you are looking for?

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Manufacturer: Hewlett-Packard
Model: HP Pavilion dv6700 Notebook PC
Rating: 3.5
Processor: Intel (R) Core(TM)2 Duo CPU T5450 @ 1.66GHz 1.67GHz
Memory RAM: 2.00 GB
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I'm not sure what other info I would need to show you guys
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oh my power supply:
Its a replacement AC adapter
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A:HP - Compaq Pavilion dv6700t Series Laptop/Notebook what i need for better gaming?

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A:Notebook DVD player


I'm not sure I understand... It "does" or doesn't recognize the DVD player???
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A:Notebook DVD player

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Are you sure your wall socket is getting power?
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A:HP Pavillion ze4400

That unit is old enough to have begun some problems with the hard drive... or heat from dust, dirt, fiber...

Clean out thoroughly with canned air and denatured alcohol.

Can you put the drive in an external USB enclosure to see if you can access the data on another computer? If so, look for the SMART test results.

HP has used in that model Hitachi, Samsung, Western Digital, and Seagate... so it would be helpful to know more about the hard drive installed.

Luckily hard drives are very low cost nowadays... so I would look for another at Frys, NewEgg, Directron, CDW, Zipzoomfly, or other supplier and see if you can install windows to it... If you need help, let us know.

But there have been a lot of system board failure reports... due to excess heat.

What is the age of that laptop and components.?