Windows Support Forum

D-Link Router Needs Hard Reset

Q: D-Link Router Needs Hard Reset

After working fine (well mostly) for the last couple of years, my network has been crashing for the last week or so. While connected to the internet, minding their own business, suddenly all 3 of my computers will lose internet access. I've tried everything, including following the instructions received on the D-Link help line (model DI-624), and I can get the system back up for a while, but inevitably it will crash again almost immediately. The only thing that has worked so far is doing a a hard reset (is that what it's called?) where you stick a paper clip into the reset hole and hold for 20 or so seconds.

Question 1: Does this mean my router must be replaced?

Question 2: Could the problem possibly be an adapter card in one of the clients? Would that cause the whole shebang to crash?

Thanks in advance for any assistance. I am so frustrated!

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Preferred Solution: D-Link Router Needs Hard Reset

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A: D-Link Router Needs Hard Reset

'Could the problem possibly be an adapter card in one of the clients?'


The obvious test is to run only 1, and if it happens, keep alternating one out and another in. If all 3 get the router failure 1 at a time, then the router is toast. If single comp causes the fail, then the comp NIC is bad.
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A:How do I reset our wireless d-link router

Why do you need to reset the router? Are you having problems?
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Is there anything I can do??? Or is the router a brick now?

Edit: Im googling like mad, but it doesnt help when i have such an obscure router model. Would i be able to access anything if i connected my computer to the WAN port?

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A:Accidental hard reset on router- Help!

ask your nephew if he saved the settings for you, or try searching your computer for a file named something like this

network settings.conf

not sure if DLink save as .conf files but worth a try
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I have factory reset/hard reset on my Acer Iconia W700 a couple times and i never had this problem before, i gone in to the BIOS no problem!!!
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A:Windows 8 tablet factory reset/hard reset problem!!! HELP!!

Is it still under warranty? You should try contacting Acer.
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Basically I've been trying to re-install the router, I changed the SSID but it appears the d-link quick router setup software recognizes the modem as the router and won't re-intall my router thus denying me access. Has anyone ever ran into a situation such as this? Please help...

A:D-Link Software recognizing modem as Router, router not working

Find the reset switch (usually a smal hole and you press a paper clip into it for ~5sec).

That will bring it back to day-1 default settings.

Unless you are attaching to the modem/router using USB, there's no software to be installed
(that's only used for USB) - -
just cable the eithernet cable to a LAN port on the router and then you can configure it
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I hav bsnl broadband connection in my home.... I connected a tplink wired for browsing...

I also have a belkin wireless router..... I connected those routers.... And only wired communication is possible
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i m sttuggling....

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I've held the littl epaper clip in there for over a minute. I know it is pressing the button, I can feel it clicking...still, nothing happens. At first I thought maybe the unit didn't give an indication of being reset, but even after holding it down, I still can;t log into the setup. Any ideas? Has anyone had this problem before?

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View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.
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A:Westell Router/Modem with D-Link Router

Ok, very inofrmative

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.


C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ALAN1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-16-EC-45-9B-6C
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . :


My Wan IP is a number so .... ?

It seems like I need to some how make the westell just a bridge(?) so that it doesn't assign ip address and allows the D-link to be the router??

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A:IP camera not working on TP link router but working on D link router

Hello bhvm,

Verify that in your TP-Link router, the IP Scope is setup as 192.168.1.X same as in your D-Link router. Also, check the ports configured needed for your IP camera in the TP-Link router. You might want to compare the ports opened from D-Link.
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A:Solved: Need to set wi fi password after d link reset

whats the model ?
you need to log into the router configuration pages and add the password to the wireless
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A:Cannot reset or connect to D-Link DI-614+ AirPlus™

First and foremost lets find out if you are performing the reset correctly. You should unplug the router and then press and hold the reset button. While the reset button is depressed plug the router back in and keep the button depressed for about another 15 to 20 seconds. Can you elaborate on how you are trying to set up the wireless network?

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A:Unable to factory reset my d-link 615

The router is defective, take it back.
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A:D-link DI-264 Power Cycle without Factory Reset?

Yes, pulling the plug on any router should not erase any of its settings. You would have to use the reset switch to clear the settings or the option within the router menus to restore it to factory defaults.
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A:D-Link DWL-2100AP won't reset to factory defaults.

It's not a router. Nonetheless, its default IP is and if it won't reset to factory default settings it is defective. My only suggestion is to unplug it for several hours and then try the reset to factory defaults again.
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A:Create password reset disk link not working

Hello KasperKyd,

Just to verify, do you mean that you are using the built-in elevated "Administrator" account, or that your account is an administrator type?

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Password Reset Disk - Create on USB Flash Drive in Windows 10
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A:Router Setting on D-Link DIR-628 Router

have a read here on SPI - and some incomapatabilities with some specific routers

Changing to channel 11 - would be to avoid interference on the wireless signals
Wireless can use channels 1-13 some countries restrict those channes to 1 to 11
channel 1, 6 and 11 are far enough apart not to overlap and cause interference

post back an xirrus screen shot and we can see what channel would be best for your area

how old is the roku ? - it maybe faulty.
do you have other wireless devices in the same location working ok
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Direct link to the program is here
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
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A:how to reset my router

Have you tried unplugging it -
Wait 3 minutes -
Then plug it back in- then hit the reset button.

If you have a cable modem as first line access - then it goes to the router - unplug the modem 1st - then the router - wait 3 minutes - hit reset .
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A:how to reset my router

Many routers have a reset switch behind a small hole on the rear panel. The exact location and how long it needs to be pressed depends on the brand and model number.
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A:router reset

Unplug the router completley, and leave it like that for a good 2 hours, more if you can wait. I normally unplug it before I go to bed and in the mornining plug it back in. This SHOULD give you a new I.P., if not, call your Internet Provider and ask them if you can get a new I.P. Also, i don't think your router is going bad.
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A:reset on the router

With it powered on,use a straightened paperclip
or something similar to press the reset
for 20 seconds and release.
Wait for it to reboot.
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A:Need to reset router very often

Connect directly to the modem to test and determine that the problem is really with the router and not with the modem or ISP.

Make sure you have the latest firmware for the router; then reset it to factory default settings and reconfigure it.
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A:Router reset

It will reset everything. But since it's a cable modem it doesn't use a username/password for the internet connection so that doesn't exist to be reset. The modem will stay authorized after a reset and reconnect automatically.

Also, I assume you mean an SBG6580 as SBG680 is not a valid model number,
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i would like to know how i can reset my lucent ( cell 20a-gx) router ip
as there ae no reset switch on the unit and i have forgot the old ip
kindly help me out in this regard as i m just a normal computer user and not a professional.

A:how to reset router ip

if you are already connected to it, go to start > run > type cmd and press enter. Then type ipconfig and press enter. The default gateway listed should be your router's ip address.
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I have a Linksys WRT54GS wireless router that seemed to reset itself.

Is this possible? Or did someone hack my router to reset it?

It's just my wife and I and I know she didn't do it.

I couldn't remember my dang password and for the heck of it typed 'admin' and holy cow, everything appeared like it was when I first installed it. Really weird.


A:Router reset it's self - Is this possible??

Yes, it is possible for the router to RESET itself. I have seen a few times before in the past.

I would think that if someone took the time to hack into you router, they'd take the time to change the default admin password and lock you out of your own router. I know I would if I did it. Not that I would, but if I put that much effort into, then I might as well take the extra 1 minute to do the rest too.

They can at times reset themselves for no apparent reason. Just make sure you secure it again (default admin change) and make sure you setup wireless security again too.


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Why is it necessary sometimes to reset one's network? Be it at the router, gateway, switch, etc... level...What is inside these things that makes them so unreliable. Why doesn't some company make a router that automatically renews and refreshes its own Internet, application and transport information??

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I was just wondering, if there is a way that I could possibly retrieve my router account somewhere I tend to forgot it since I'm not having problems with my router since I bought it 3 to 4 years ago. Also, does having its factory settings pressed at the back of the router needs to be installed again? thanks hope for your replies

A:D-Link DIR-300 Router

From the online manual - these are the login default settings, if you changed these and cant remember , then you are not going to be able to access , without doing a factory reset

To access the configuration utility, open a web-browser such as Internet Explorer and enter the IP address of the router (
Enter the user name (admin) and your password. Leave the password blank by default.

Also, does having its factory settings pressed at the back of the router needs to be installed again?Click to expand...

You will need to re-configure the router after doing a factory reset, however, it depends if you needed to make any changes 3-4 years ago, you may just need to set up the wireless security, or do nothing
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Hey i just bought a Dlink router and i was wondering why it wasn't being detected by my laptop and the drivers are all there and the wifi is turned on the light is on and i inserted the cd and went through set up...but when i connect the wire to my laptop it then detects it so basically it doesn't detect it wireless only when it is directly plugged into my laptop. Someone please help

A:D-Link Router help

So you saying that when you connect your laptop directly into the router via an ethernet cable to a LAN port on the router, the connection is fine but when it is unplugged, your cannot pick up the wireless signal?
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Hi, I just received my Tp-Link wireless router model TL-WR541G this morning and have been trying to set it up all day. I set it up according to the installation guide by connecting to the modem to the WAN port on the router, and connecting my laptop to one of the LAN ports on the router. All the led lights come on as they should but when I try to log in to the router by typing the IP address into the web address bar it just says page cannot be displayed and no log in window comes up. I'm not sure what to do.

My laptop is a dell inspiron 1501 that has a 2 GHz AMD turion processor, 896 MB RAM and is running on Windows XP if that helps at all.

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I have a d-link 624+ router and the status light has stopped flashing, i have reset it several times and still no change. Can anyone tell me if the router is dead or if I need to upload new firmware. If I do how do I do that if I can't communicate with the rounter? Any help would be appreciated.

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Hello I have D-Link router U and I'd like to use QoS on my router to get the highest On QoS Help using Router D-Link priority for internet for gaming surfing or w e Help using QoS On D-Link Router I had some issues configure the parameters so help me please pictures As u see I've enabled the QoS I've enabled here QoS too though I don't know what those options and DSCP means and if I even need it Here I've set its priority This Help using QoS On D-Link Router how it looks after I've done Help using QoS On D-Link Router making the 'QoS' for my pc ports not sure if its good This is the window where I need help insert the right details to give the priority to my PC the ports range are the ports for the game I play GunZ I found out those ports through Port Forward website I just want to know if the QoS is right or how can I make my whole PC with the highest priority and not just ports One more question Will disabling items help harm my internet And putting it in such order is better or give the web client network higher priority And also disabling all those items

A:Help using QoS On D-Link Router

Lol that ridiculous 800 people viewing and no one can actually help :|?
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I just updated my firmware for my d-link di-624 wireless router, now I can not get online using it I get the error message unable to find page. I had to take it out and run directly from my dsl modem to get on. Any help will be appreciated.

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hi everyone i have a tp link routerTL-WR941ND today i turn on the router and saw that light of port (1,2,3,4) , pow and wan is on the (sys,WLAN) are blinking , now only the power port is plugged but still have tha same problem ,
plz help i cant fix it
thanx all

A:help me in TP-Link router

If its brand new - it maybe faulty - I would try a factory reset see below
if that does not change anything , then i would return under warranty

User manual

1.4.2 The Rear Panel - Page 5
There are two ways to reset to the Router's factory defaults:
1) Use the Factory Defaults function on System Tools -> Factory Defaults page in the
Router's Web-based Utility.
2) Use the Factory Default Reset button: Press the Reset button for five seconds and then
wait for the Router to rebootClick to expand...
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My Wireless internet keeps turning on and off this has been happening ever since I've had my laptop. Well i have a D-Link 524 router, but i am having problems using it. i hooked the D-Link router up to my laptop using a DSL cable only, and thats it. i need to know how to get it working... help is greatly appreciated.

A:D-link Router

First welcome to Techspot forum.
Second have you updated the firmware on the 524?
Third have you udpated the drivers for wireless adapter for your laptop?

Try 2 and 3 and see if that fixes your problem?
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Hi guys wondering if you could help me out here, the thing is i just bought a new desktop and i am trying to connect it to my existing network i have set up, but for the life of me i cant remember the password for it, its a WPA personal password, when i type in for the router setup it comes up with username and password, i read on other forums that the username is admin and the password field you leave blank, but when i do the such said, it just flashes back up again, so does anyone know how to find the password or am i snookered

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Today I bought a new TP-Link Wireless Router in China, (TL-WR845N), and set it up with followed instructions with the router IP setup too with
Before, it was only LAN and now I bought the wireless to use my iPhone with it. Now LAN wont work at all on either of my computers. I've uninstalled and reinstalled the Ethernet drivers, rebooted/checked the modem and router, but still couldn't get it to work.
My Windows XP shows connected, but Chrome says unable to connect to the Internet.

I've checked TCP/IP settings, made it automatic, still nothing.

Any tips?
Thanks, Chibichuba

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I am trying to connect a d-link wbr-2310 router to my computer. My internet connection is sbcglobal dsl. I was able to go trough the set up steps connecting the router and it said the connection was complete. My problem comes when I try to get into the router to set up the security features ip address is the exact same ip as my SBC connection information page. I am unable to get into the router configuration page. I've tried accessing the IP address with my modem off which is useless as then I get a connection error/page can't load. HELP!!

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I need to know how to set my d link router to shut off at certain times of the day. Any help would be GREAT!!!

A:D-Link router

I don't think any simple router can be set up to shut off and back on at certain times of the day. You may be able to configure some routers to block/allow internet access based on time and day of the week. If you want the router to turn on and off at certain times, you may need to plug it into an AC power timer that can work with low power transformer loads. Some solid state timers may only be rated for incandescent lamp loads.

Might help if you told us the model number and version number of the D-Link router.
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I lost my Wi-Fi.Went through another installation process,and then got an error message " router must be reset to default username and pass word.How do I re-set to factory settings?
Thank You

A:Re: D-Link 615 Router

Use this search string
dlink 615 router support
Results [ hits ] will include emulator pages.

Manual at 615/manual/DIR_615_Manual_RevE_v5_20_US.pdf

Disconnect power from the modem & router. Turn off your PC.
On the back of the router is a depression < 3mm diameter. Insert a blunt, narrow object such as a paperclip tip or optical drive tray release device. Hold down for 30 seconds, by the clock.

Wait 30 sec to 5 min; depends upon your ISP tech support.
Re-connect power to / Turn on the ISP modem. When all the LEDs are solid green, except for stand by & PC Activity,
Connect power to the DIR 615
When the green LAN LED is solid, green, turn on your computer.

You are welcome.

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AAArrrrgggg I had PLEASE!! (DI-604) D-Link router HELP a D-link DI- router for about a year One day we were on the secondary computer and it locked up When we restarted the machine the router stopped working I unplugged the router and went D-Link (DI-604) router HELP PLEASE!! straight thrU my DSL Broadband modem and I could get to the Internet that way I tried resetting the router I started from scratch and unplugged every thing and started over and NOTHING I lowered my MTU to and then and about other numbers and nothing I went to D-link tech support and followed there instructions on resetting the DSL and router and NOTHING SSSSSOOOOO I bought a new one and guess what NOTHING I think I wasted my money All the proper lights are on and blinking I can get into the D-link software by going thru explorer and typing in the IP address but I just can t get it to connect to the Internet I m on a PC with OS ME SOMEONE PLEASE HELP ME nbsp

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I need to be able to communicate from my PC on the LAN (10.16.xx.xx) to a PLC / HMI is a furnace which have a 192.168.xx.xx type address and communicate with each other via a switch.

I was hoping to use static routing on a router (TP Link TL-R402M) to allow me to connect with the PLC. I have tried a few options but I am unable to ping. Please see attached for a layout and an example routing.

Do I need more than one routing defined ?

Any help would be appreciated.


A:TP Link Router Help

If the router portion of the TL-R402M has its LAN Address (Gateway Address) set as with a sub-net mask of, it will only handle communications for devices on its LAN ports having addresses in the range of ~ If you plan on using a switch, and not a second router, for connecting the PLC, HMI and Barcode units to the TL-R402M, they will need unique IP addresses in that range and the PC will also need a unique IP address in that range. The IP address for the PC will not work.

EDIT: Did some thinking over lunch. Are you connecting the PC to the WAN port of the TL-R402M and switch for the PLC, HMI and Barcode units to a LAN port of the TL-R402M? If so, please list separately the IP configuration data for both LAN and WAN portions of the TL-R402M
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Hi i got the D-link from virgin last monday anyway i needed to open ports for my FTP server 615 help router D-link DIR i run and i mannaged to do it because i had to open the DMZ and it all worked afterwards however the problem started today after i reformatted my computer got everything running i re installed my FTP stuff to get the server back online but now the server won t connect though the URL or client i have reset the router back to Factory to start again still doesent work i have closed the ports and tried to open them still doesent work i have evan opend the program to allow on my firewall still doesent work i D-link DIR 615 router help evan tried to open port with U torrent still doesent work now i can t do it and it is stressing me out i had all this working last tuesday so i don t understand what has changed since reformatting my computer today i hope someone out there can help me please nbsp

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To make a long story short, I changed my network's name thinking it wouldn't do any harm, but when I did that I lost connection, and when I tried logging back to the new name with my old network password, it wouldn't let me, or it said Limited Connectivity. So now I'm trying to reset my router, and I have all the right instructions from this page but I can't get past the 2nd step which says go to, because my browser says I'm not connected to the internet.

Please help or reply ASAP, thank you.

A:Trying to reset my router but can't access

1st try a sys restore should bring up the router sign in page
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My friend ha a linksys Wireless Broadband router (WRT54G) It is password protected and my friend did not write it down. How can I over-ride or reset the password on this router? She wants to do this because it is preventing her Nook from accessing the internet.

A:reset linksys router

Try the reset button. Hold it for 30-60 seconds.

I would highly recommend that DD-WRT firmware.

(That's a classic router, with a lot of free memory. I have a Linux OS installed to mine. )
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the router reset button changes your ip but does leaving your router off for 30 sec do the same

A:router reset button

Your IP address is assigned to you by your ISP dynamically (unless you have a static address, in which case that information will be stored in your router). Dynamic addresses are not stored in your router. It is quite possible that even though you have a dynamic IP that you appear to have a static one. It just depends on how your ISP allocates its IPs.

The router reset button is usually used when your router gets itself into a state that even a power cycle cannot recover from. It resets all of the router settings to the default factory state. You will need to re-enter all information that was previously stored in order to be able to access the Internet. Check with your ISP for the settings to use, and the router manual for details on how to enter it. Most routers allow you to store all settings and save the data to a file which you can place on a USB stick or other storage and from which you can quickly restore if you need to. I strongly recommend that you create such a file, if you haven't already done so. Again, see the router manual for details.
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Ok here's a strange one for you.

At my mother-in-laws to be, she has a PC and her work laptop.

Her PC connects wirelessly no problems, my laptop will connect wired or wirelessly no problems.

Her work laptop (Dell Inspiron 2600) if you connect it either via the wired card (3com 3c905b) or the wireless card (Linksys WPC55AG) when it tries to pick up an IP address it causes the router to reset itself.

Dont think it can be the router as the other machines work fine, but for some reason the Dell laptop has some serious issues.

Have re-installed all drivers and no joy at all.

Any ideas?

A:DHCP Causes router reset

Just an update, if I connect it wirelessly or wired and set a static IP it works no problems.

most bizarre
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Hey there Getting nervous because some strange things are happening I have been getting random disconnects from the internet It will connect again if I pull the power from the router and then plug back in On two of our pcs a random pdf popped up that nobody would have opened before Then tonight internet was running fine until I tried random pdf ups, router pop reset to browse on my pc the one with pdf pop up random pdf pop ups, router reset Disconnect happened again Tried the usual trick but wouldn random pdf pop ups, router reset t reconnect Windows wasn t even seeing it as a active wireless I went to router web page and I couldn t log in with my password I then tried the default password and it worked Went through the settings and the router had no security Looked like it was reset to factory defaults no one other then me would know how to do this I went through the whole process new password to enter new password to connect new SSID name etc It was then that I realized the PCs were finding the network just the unsecured one When the pdf should up on the pcs I ran MBAM quick scan on one and GMER and ESET on the other and the results were clean I am terrified that someone has access to our computers I won t even let family get on internet boy they are not happy I have disabled internet on all but one pc which I am hard-wired I don t know if that is any safer Please advise and TIA

A:random pdf pop ups, router reset

Hello, the best way to be certain is to repost this with the logs below.Please go here....Preparation Guide ,do steps 6-9.Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.If GMER won't run (it may not on a 64 bit system) skip it and move on.
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often when i "Switch User" in XP and log back in later, the internet stops working. So then i have to reset my router using the on/off button - and the internet will suddenly work again.

This setup has worked fine for a few years, but only recently ive been getting this problem. Any ideas why this might be happening?

My router is an Origo ASR-8400 (non-wireless)

A:Keep having to reset router for internet

Try a new router
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I have a Linksys WRT54G and I have a problem. I like to plug out my main power cabel from the power outlet when I go to bed and when I turn it back on in the morning and switch my computer on I need to reset my router so it can work (otherwise the internet icon has a yellow exclamation mark)
(also my router is connected to my computer via cabel)
I don't think that is normal. Why does the router stop working after losing power?
(it doesn't lose its settings but I need to reset it to fix it)
How can I fix this?

A:Router needs reset after power is off.

Quote: Originally Posted by headbuster

I have a Linksys WRT54G and I have a problem. I like to plug out my main power cabel from the power outlet when I go to bed and when I turn it back on in the morning and switch my computer on I need to reset my router so it can work (otherwise the internet icon has a yellow exclamation mark)
(also my router is connected to my computer via cabel)
I don't think that is normal. Why does the router stop working after losing power?
(it doesn't lose its settings but I need to reset it to fix it)
How can I fix this?

No Headbuster it is not normal, Most of the routers that I deal with do keep their settings when the power is removed and restored.

What might be happening is that the router has not completed it's startup routines and connecting to your ISP before your computer keeps asking for an IP.

I recommend that you plug in the router a few minutes before you turn your computer on and see if then your pc picks up an ip properly.

What you might be experiencing is hurrying the router when it is not ready.

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I got a wireless USB port for my computer today, and for some reason i thought it wanted me to press the listtle reset button on my d-link wireless N router. Now it's lost all it's settings and I can't connect to the internet with it. I also lost the CD that would re-install the router because my family moved away, and I stayed back to go to college. Is there any way I could fix this badboy, without having to buy a new one?

A:Wireless Router Reset Help

Okay so some parts of the cities internet is down.. not sure how I'm still connected through someone elses connection, but it's working.
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After being discon a few times I reset my router through anger and now I'm struggling to
connect to the internet.

My wi-fi is not being noticed by my mac.

I was told to go to and set it up again. However, I have
no Internet.

So, I'm trying to do it via Ethernet. However, I struggled to get on the net this way and couldn't type in that ip address for
my speedtouch router ST585 v6

So, I had to do it manually and so my settings are..

Ip address:
subnet mask:

using these settings I am still unable to connect. I can't ping the address because I get the error that
my host is down or can't find a route.

Any thoughts on how to fix this?


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I am using XP SP 3 and have happily used a Netgear router DG834v3 for a couple of years. Been seduced to change ISP to TalkTalk. The router now will not connect. Just spent a fortune with the geeksquad saying they do not support that router and garbled instuctions ending with "phone Netgear". Should I just throw it out the window or is there a sane way of sorting my problem?

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Hi there,
I am wondering if anyone can help, i recently locked the router with a password and do not remember it. If i use the manual reset button on the router will that reset it for me? Will it also change all of the settings that were previously done?


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A couple days ago I figured out the neighbors were jacking my wireless so I put a password on it.
Ever since then, one of my laptops will not connect every morning and I have to go and turn the power off and then on on the router and modem. Other people in my house don't have this problem so it is with my laptop, which is the only one with vista. I try to reset, reboot, etc on this vista laptop, but it will not get internet access until I reset the router and modem. What kind of software glitch might make this happen? This seems to happen every 24 hours.

Much thanks

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I have a desktop system running Windows Vista that is wired to a dlink wireless router WBR The DSL modem is connected to the router and the network has been running just fine for my wireless must reset be router often dlink too laptop ipod touch and wireless blueray DVD player When I upgraded the modem to Actiontec M in advance of a DSL speed upgrade the problems began After lengthy tech support calls to Qwest and Dlink and dlink router must be reset too often updating the firmware of the router I dlink router must be reset too often am connected to dlink router must be reset too often the Internet at fairly consistent speeds on the desktop However the network signal is very inconsistent for the wireless devices Sometimes they can t find the network at all until I reset the router it doesn t seem to matter whether I use the reset button unplug and replug or go to the admin Settings page and save the settings again Sometimes they find the network but can t connect to the internet until a reset Sometimes they connect and everything works better than ever For a while - then it goes funky again The most noticeable problem is with the laptop but I suspect that is just because it has more ways to monitor what is happening with the signal I am at a loss as to what to try Should I get rid of all of the network settings and start over I m not quite sure how to do that Any suggestions will be appreciated nbsp

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How do I fix this? I'm in my bedroom and I have to come outside to my living-room to do this and its a real pain.

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I have a Cisco Valet, model # M10. It does not put out a wireless signal and will not allow me to reset it. I have turned it off several times for periods of 30 seconds to 15 minutes. When I plug in directly to the modem I receive internet but have no clue how to get this router working again. I have a Dell Inspiron 1525 with Windows Vista.

A:Cannot access/reset router

Hi valleygirl123, and welcome to TSG.

Before resetting the router, have you tried logging into it through a wired connection? Has the wireless ever worked on it?
Is there a small, recessed button next to the router's power jack? while the router is powered up, pushing that button for about 10 seconds using a small blunt object, like a straightened out paperclip, will reset the router to factory default settings. CAUTION: THIS WILL WIPE OUT ALL SETTINGS, USER NAMES, AND PASSWORDS CHANGED BY THE USER AND WILL NOT GUARANTEE THAT YOU WILL HAVE A WORKING WIRED OR WIRELESS CONNECTION TO THE MODEM OR THE INTERNET.
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For reasons that are slowly pushing me over the edge of insanity I have to reset this dumb router I press the stupid little button on the back of it the lights Cannot reset Dlink 615 router go out one amber one comes on etc etc but when I go to everything is still the same Like the passwords are still there and nothing has changed I thought Cannot reset Dlink 615 router resetting it was supposed to wipe all that stuff out so you could start from scratch Also pulled the power cord in and out a zillion times but no way it will reset As an aside I am having no end of problems Cannot reset Dlink 615 router getting my iPads and iPhones to connect to the wireless network The quot Network Discovery quot button will not stay checked and though I have done all the Googling and been into Services to start things running no way it is going to work But I digress how do I get this fool of a router to reset properly Thanks all nbsp

A:Cannot reset Dlink 615 router

Generally, for a full reset, you need to hold the button for a good minute at least.
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I have windows xp on both my desktop and laptop Last night I reset my Dlink wbr router because I could not remember the password for router work! it now reset and won't my I someone to I reset my router and now it won't work! be able to use my wireless network Ever since then I have not been able to use my router I am on my desktop now plugged directly into the modem not using the router which I also need for my laptop I think part of the problem is that my internet IP address and my router ip address are different I went into the setup for the router which I can sometimes get to and sometimes cannot and tried to change it but am still having issues When everything is plugged up hooked up correctly most of the lights on the router are still blinking which from what I can tell from the manual means that it is still transmitting It did this all night last night and still no connection Please help nbsp

A:I reset my router and now it won't work!

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on. The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.
Turn off everything, the modem, router, computer.
Connect the modem to the router's WAN/Internet port.
Connect the computer to one of the router's LAN/Network ports.
Turn on the modem, wait for a steady connect light.
Turn on the router, wait for two minutes.
Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:


PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>



Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Hi all I got a TP-link Tl-WDR4900 (N900) Router that actually seems to work fine but I got a yellow triangle in control panel / devise manager see pic below, tried to update driver but it seems tp-link have stopped support for this model ??? I not had long and was ?80 quid ish, I did get email support but was rubbish advise nearly destroyed my installation of windows manage to get back to square one but still got the triangle ???

reason for wanting triangle to be fixed one it should be, two think this is why I am having trouble with an external drive im trying to format in fat 32 ...... any help advice welcome

A:TP-Link Router issues

Hello web I see you have been waiting for a while and yes I see what you mean by lack of support. I have a TP-Link modem router of a fair vintage now and I got really good support back then.
But if yours is fairly new then I would just contact them direct again - I had to when setting mine up and they were quite helpful.

Now you didn't say if the device came with any software?? The other option and I know you have just spent a bit of money on this thing is to get a modem / router the TP-Link TD-W8950N Wireless N 150 ADSL2+ out here is only $33 and this - TP-Link TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router is $79 plus there is stuff in between then you have the whole show in one spot. Me I like cabled stuff and this one does both wifi and Ethernet cable.
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I have DIR 655 router. On the side there is a small button that when pressed it blinks. I cant find anywhere in the manual that explains the purpose. Does anyone know what it is for?


A:D-Link router question.

If you're talking about the button on the right side that has two arrows in a circle, that's the Wi-Fi Protected Setup button. You're right, the manual never mentions it. I have a DIR-601, which also has the button and no mention in the manual. I've never used this function, but I think it is the hardware equivalent to pressing the Wi-Fi Protected Setup button in the web-based configuration utility.
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Need some help on this problem I have a four machine home network sharing an cable connection through a hub Everything works perfectly I just purchased a D-Link DI- P seven port router The router is setup fine but two of my machines can not see the router the other two work OK I ve tried pinging the router changing the ports on the router rebooting the router resetting the router gone through the Machines of See Can D-Link 2 4 Only Router network configurations on the machines tried setting a static IP all with no success None of these machines are running a firewall The only change to my network is replacing a hub with a router that s it However if I reconnect these two machines to my hub D-Link Router Can Only See 2 of 4 Machines and then connect the hub to the router everything works I called D-Link support and they tried to get things going but were unable to The guy told me that he has never heard of this before I find D-Link Router Can Only See 2 of 4 Machines it D-Link Router Can Only See 2 of 4 Machines hard to believe that I m the only person that has had this problem I can t figure it out Any ideas All help appreciated nbsp

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I have a D-link 604 router that I found at my old house. It used to work but now I have moved it to a new place and even though it is on the same computer it isnt allowing me to access the internet. I looked at the manual and tried to go through the setup process but the access was denied possibly due to a password created by one of my family members and is long gone. I figured it should still work because I didn't change computers. However the one thing I did different was try to do a secondary connection to a different computer than before. But should it not still work on the initial pc I set it up on? Any help will be appreciated.

A:D-Link 604 router not working

What type of internet connection do you have?
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I have a D-Link Dir-628 router rangebooster N Dual Band. i have wanted to set up the xbox Live but have lost the code for wep/wpa settings and the Dog had chewed the disk breaking a piece off now making disk useless......I was told i can reset the Router but my question is this......Do i need the disc to reset the router to the changes that i want or can i just reset and redo the encryption options to reset the security

A:Resetting D-link Router

if it a button on the router itself, it will restore the router to factory default. Once this is done you can simply change all of the passwords/SSID etc back to whatever you want.

Just press and hold the button with the power on for 15 sec or so.

You can probably then access your router at
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I despertly need help with my nat type problem on my ps I have an Embarq series DSL modem and a DLINK DIR router I have spent days online reading post on how to get to nat type but nothing seems to work I contated my ISP and they were able to help me get my modemto nat if I plug my ethernet cable directly into my ps but that is a hassle considering i have other devices on my network If i try to connect through my router i instantly get NAT type I have done everything i could think of on my router settings I have enabed UPnP set dmz for my PS port foward ports that i got off D ps3 router problem Nat 3 Link of portforward com I set my Nat 3 problem ps3 D Link router ps static ip address to I think i set my MAC ID for my PS to forward ports just to my ps I just don t know what else to do Mabye I missed something or am not doing something correctly Any and all help would be greatly appreicated Please resopnd i am desprate nbsp
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Hey guys, I can't seem to portforward on the new D-Link routers? I got my router this year, so it's one of the new black ones that stand up? It has all of the wifi info on the side of the router. Anyway, I'm trying to portforward, followed a couple of guides but when I go on 'canyouseeme' it says it's not open?
Is there any video tutorials for portforwarding with this router because I'm fed up now.
Thanks 7F.,

A:Portforwarding with the Sky D-Link router?

This may sound dumb...but have you been to:- Port Forwarding Guides Listed by Manufacturer and Model - They are good for sorting out this problem
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I have been using a d-link router for some time now and since yesterday it has stopped working I have an orange world light on all the time After looking around this site I have tried resetting etc and nothing works If I plug the ethernet cable into the modem I can get on the internet if I plug the cable into the router router @ d-link GRRRR then nothing These are the details I got GRRRR @ d-link router from the config all when I plugged the ethernet into the router Microsoft Windows XP Version C Copyright - Microsoft Corp C Documents and Settings Sandy gt ipconfig all Windows IP Configuration Host Name acer-pc Primary Dns Suffix Node Type Unknown IP Routing Enabled No WINS Proxy Enabled No Ethernet adapter Local Area Connection Connection-specific DNS Suffix Description Realtek RTL x Family Fast Eth ernet NIC Physical Address - - - C- -B Dhcp Enabled Yes Autoconfiguration Enabled Yes IP Address Subnet Mask Default Gateway DHCP Server NetBIOS over Tcpip Disabled C Documents and Settings Sandy gt Can someone please help nbsp

A:GRRRR @ d-link router

Looks like the D-Link has died. Hopefully, I am wrong.

Try this from JohnWill. Doesn't look like a stack issue, but won't hurt.

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands, each followed by the Enter key:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Reboot the machine.
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am using a D-link DIR 300 wi-fi router connected to my router Beetel 110..m having airtel Broadband

sometimes i am having issues with the browser stops workig in the middle...
i am using speed aint tht used to be though!!!!
and also am not able to open the ports in the settings menu....i have added the ports in the advanced settings..but when i look for them on the net ... it says port is still closed....

can anybody help me out!!!

A:problem with d-link wi-fi router

From the TSG Rules, which you should have read when you joined.

P2P Instructions - We do not support P2P file sharing applications and any threads requesting help for such will be closed. This includes Kazaa, Bearshare, WinMX, and the like. If you're interested in the topic, you are free to discuss it on our site (and please visit, but information on how to use them will not be provided.

We are aware that there are legal applications for file sharing but we have chosen to take this postion as we cannot determine when the assistance requested is for illegal or legal purposes and the illegal far outweigh the legal in this medium.Click to expand...

This thread is closed.
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I have a D-Link DI-624 Wireless Router and Bell Sympatico High Speed DSL, I have my desktop, and wirelessly my mom's laptop and sometimes my Xbox 360 connected to it. Every so-often it just freezes on me (all lights are solid green) and the only way to get it going again is to unplug it for a few seconds and plug it back in. It freezes almost every time I reboot the router maually as well. Any ideas as to what might be causing this or what i can do to fix it?

Thank you.

A:D-Link Router Freezing

Check the firmware on the router, it may be in need of an upgrade.
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All right, this is the first forum I've come to to ask about some things I'm finding trouble with from my DI-604.

I just recently got my D-Link device so I could be playing xbox live as my sister was on the computer talking to her friends. Now unfortunately, I have all hooked up and ready to go but alas, I do as the instruction booklet says and I:

1. "Start" --> "Run" --> "cmd" --> "ipconfig/release"

Boom, as soon as I hit enter after I typed in "ipconfig/release", the computer says:

"The operation failed as no adapter is in the state permissible for this operation."

I'm stumped. I've tried all I can think of and even got my dad to come down and try hooking it up. No use. Can anyone help me?

A:DI-604 Trouble (D-Link Router.)

You have a static IP address on the computer, if you have XP goto network connections and right click local area connection and selcel properties.

Hight internet protocol TCP/IP and select properties. Set this to obtain IP address automaticly and DNS automaticly.

Now you will be able to pull an IP addess from the router.
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I am trying to set up the software for my router. I go to the web page indicated ie and put in my disk for set up wizard but when it gets to choose time zone (I am UK) only one button shows!! ie back - whereas, "next" is also supposed to be an option!! Any idea's what I can do guys as I am lost! and my son is desperate to get his computer on the net!! (I have tried the D-Link site but cannot find anything on my problem)

A:Router set up problems D-Link DI-614+

I'd reset the router to factory defaults, and just set it up using the configuration screens. There's no need for the setup CD for any configuration of that router, I have one here.
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Hmm... Im using a d- link router and i have the same problem

A:Can't connect to D-Link router

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.
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Hi good day I just want to know if there s any issues about D-Link router s router NAT through D-Link problem especially DI- router and WBR- router because when I use my Xbox to my DI- router it works fine after I open the ports to it I tried to connect my other computer to join and use the Xbox but it won t work and gives an error through the NAT connection problem I haven t NAT problem through D-Link router get the exact error but I will try to get ASAP and I am not sure if it s on the router because as far as I know the NAT on my DI- router cannot be disable or can be chage It also applies on my friends WBR- router Can you give me an idea what to do and please give me an answers about NAT connection problems on different gaming devices such as XBox PS PS and PSP about NAT problem Thank you so much Hope you can help me and add my knowledge about it Again Tnx nbsp

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I just bought this router and I'm having some trouble connecting to it wirelessly. I have it hooked up to my desktop through cables and want to connect to it wirelessly with my laptop. It's working on the desktop, but I can't connect wirelessly. All the lights are on except for the "Status" light. I know this has to be on so it must be the problem. Does anyone know how to fix this?

A:D-Link DI-524 Airplus router

the status light should be blinking when working correctly - however, you say it works on the desktop via a cable.

you should have a ssid of default being broadcast
try this program which identifies wireless signals
it should tell you if you laptop wireless is working

Free software to check signal strength of wireless is netstumbler 0.4.0 available for download from
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Hello Dear friends...

How are you?

I have experienced certain problems with that router, DI-524 150MB D-link router... It works just fine with windows seven except for the fact that it requires me to switch it off at every 6 or 10 hours (as suggested by win 7's troubleshooter)

Unplug your router for 10 seconds and bla bla bla...

It works after that, the problem it that I have to do it again and again, over and over!

Could you help me to find out what is going on?

Many thanks


A:Wireless DI-524 D-link router

Thats an old one isn't it, I don't see it listed on the D-Link forums? Do you have the latest firmware? Do you have any cordless phones in the same 2.4 GHz band? I did and they messed up my DIR-615. Double check your settings, I might even reset it to defaults and set it all up again. A common suggestion on the D-Link forums for problems like that is to disable "DNS Relay" and "Advanced DNS". You'll have to reboot your PC(s) if you disable DNS relay.
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Hi, I'm trying to set up my router. I have it reset. Start with the modem and and plugging in the first ethernet cable in, then from there take that cable into the WAN of the router. I try to connect wirelessly with my desktop and an unable to maintain a connection. I've run the Setup Wizard and put the thing to Dynamic. I've tried static IP addresses, but I'm unsure of the problem. Thanks in advance.

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I'm looking at two different wireless routers -

1. D-Link Wireless N Router (DIR-615)

2. D-Link DIR-601 Wireless N 150 Router

Can somebody please tell me which one would be the best one and why? I don't want something that will be constantly dropping the wifi connection.


A:D-Link Router Comparison

I know nothing about the 2nd one, but note that the one antenna and "150" in the name means the maximum nominal speed is 150 Mbps (sorta "half N").

Many people on this forum have reported good results with the DIR-615. I like it, find the wireless performance to be good, but have had bad luck. (First one completely died after 3 weeks; current one has a WAN problem so I am using it as an ethernet switch and wireless access point and letting another router--with its wireless disabled--do the router stuff.)
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My girlfriend s Laptop has bit of a strange problem now im normally ace with tech stuff like this but for some reason her dad spent Laptop. and D-Link Router a whole D-Link Router and Laptop. day trying to get her laptop to work with the D-Link Router but had NO luck so he bought a D-link USB Network adapter She was then able to connect and use the net but me being a plank D-Link Router and Laptop. BROKE the USB adapter accidently Using FN an F key i switch the wireless on which they had no idea thats how you turned wireless on but no matter what we do the laptop wont connect It says the router is not responding Now before i go D-Link Router and Laptop. off and buy her a new router is there anything i can do to solve this problem Iv tried restarting updating all firmware updates but still nothing password is correct we reset it about times and all settings are fine within the laptop and router We even turned IPV off which i know has some issues Help is a thanks in advan nbsp

A:D-Link Router and Laptop.

What's the exact make and model of the modem and router?
What is the version and patch level of Windows on the machine?
Does it work with a wired connection?
Let's see this with a wired connection to the laptop.
Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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So my problem is that my Pc cant find my router but can find others in the same area I have had this problem ones before but its some time ago and i dont remember what to do My router is a D-Link dir- and im using a Linksys Wireless-G Cant D-link connect to router. PCI Adapter Evrything worked fine untill the internett suddenly went down and i had problems with connecting from diffrent devices in the house so in the end i held in the little button on it that says restar as far as i know it should get back to quot Factory settings quot if i do that After i reset it and went trough the quick install disc Cant connect to D-link router. that followed adding a name to it and a password as i have done before But after this i still dident manage to connect to the router with my PC but laptops iphones and PS can still connect to it so im sure its somthing with my PC or adapter but i have no idea to fix it I dont rly know what i should post so i just post what i got from the TSG SysInfo Tech Support Guy System Info Utility version OS Version Microsoft Windows Vista Home Premium Service Pack bit Processor Intel R Core TM Quad CPU Q GHz x Family Model Stepping Processor Count RAM Mb Graphics Card NVIDIA GeForce GTX Mb Hard Drives C Total - MB Free - MB D Total - MB Free - MB Motherboard MSI G M-P MS- Antivirus None nbsp

A:Cant connect to D-link router.

Does your system recognize the wireless adapter in the "Device Manager"?