Windows Support Forum

Warranty Problem

Q: Warranty Problem

I purchased an Inspiron 7359 2-in-1 from Amazon on Sept 30, 2016. When I registered the product the Service Assistant showed that it was purchased on Feb 1, 2016 and that my warranty would expire on May 2, 2017. How do I get my warranty extended to the correct 1 year coverage as stated on the Dell web site? I have tried to contact support in several ways and have had no luck. example: when trying to email, the form keeps telling me to input my phone number in phone number format but will not accept any format I tried and, therefore, I cannot complete the email and submit it. I'm hoping someone from Dell monitors the forums and will offer some help. Or if anyone else has had this issue, how was it resolved. Thanks.

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Preferred Solution: Warranty Problem

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A: Warranty Problem

If the system was purchased direct from Amazon itself, all you need to do is register the date you purchased the system with Dell (see link):
There are however, many vendors with storefronts on Amazon -- if you purchased from a reseller with an Amazon storefront, you may need to go back to the seller so that vendor can initiate a transfer of warranty. There are many sellers out there that provide "grey market" goods that are not sold through authorized channels. Hopefully yours isn't one of them, since it's not uncommon for Dell to deny warranty on non-authorized sources.
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sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?
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sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother  to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ?  w/w  aayan akash.
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Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday

Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.
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Been trying to register my product but it keeps coming up with the wrong product. I put my S/N and Type number in and it says it's invalid but they're both right. It also says that the S/N is for a Smartphone not a G500 Lenovo laptop. Someone please help!
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I purchased a HP laptop in April from ebuyer, however the system incorrectly shows the warranty will run out in Jan. I therefore contacted HP twice, on 03 May and 23 June seperately, and uploaded my invoice twice of course. Everytime I opend a case they promised to fix it in 2 weeks time, however it has been 3 months now, despite the fact that nothing has been fixed, they also closed my previous cases without notifiying me and explaining why? Could someone advise it it what HP's customer service always do to its customers?
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Hi!This week i have bought ThinkPad E540 with 2 year warranty. On Wednesday i registered my laptpop. Lenovo Solution Center as well as Lenovo website shows that my warranty is not 2 years but ended in 2015.Originally, it should expire in 2016. What should i do? By the way, greetings from Poland

A:Problem with warranty duration

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I bought an inspiron 5448 from Singapore from a retail store. And I registered my product while I was in Singapore. But Now I am in Sri Lanka and my laptop went dead yesterday. I am still within international warranty period. So when I contacted service provider for Dell in Sri Lanka (Softlogic) they asked me to transfer the warranty to Sri Lanka. 
So when I try to transfer it , after entering the service tag in the very first step of the process I get a message 
'This system cannot be transferred at this time. Please go to Retail Registration to register your system.'
Since I have already registered there's nothing I can do further in retail registration. It says 'your pc has already registered'. Since my Laptop is dead and I need to solve this issue quickly. PLEASE HELP. 
Thanks in Advance.

A:Transferring warranty and ownership problem

I am really disappointed in the way that dell supported me on this issue. I have sent mail to the support, put two posts in support forums. But its been a month since my laptop is down and i get zero response from dell. I will not recommended dell for anyone because of this bad bad customer support. Finally i managed to fill the transfer request but its been 10 days and no progess on that also. Disappointed
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As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you.
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ihave been trying  ,many phone calls and emails  but can not  get any one to make a dscision they all are hiding won't even give me contact details of their supervisors.  HP has gone to the dogs. was a reputable company once  Management also is unrechable  also hiding  it seems     what options are awailable to me? ?pleasefollowig is hp case number just in case complaint case:4776979769-471/Repair delay
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Hi! I have a quick question, my laptop came with a mechanical hard disk which i would like to replace with a solid state.The problem is that there is a sticker saying "Warranty void if label tampered with or removed" covering one of the screws. The end date of warranty is until Jul 2017. What i should do? Why HP is doing this really? I never owned a laptop which was impossible to upgrade the ram or the hdd...  

A:Warranty & SSD

Hi, I know many vendors do that. I always say, HP should do the same. In this case, you need to contact an Authorized Service Provider parts, they will perdorm this work for you. Regards.
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i'm having issues with my laptop.I think something inside the charging port is broken, I have to wiggle the cable to different positions to get it to charge.And also the keyboard is acting up, I'm using a bluetooth keyboard right now.I have 90n days left and i dont know how to use the warranty  or where to send my laptop to get it fixed.Thanks

A:warranty how to use it.

Open a Support Case online. Put your serial number in the box here and follow the prompts: How to find serial number: If this is "the Answer" please click "Accept as Solution" to help others find it.
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iam from india. i want to purchase a hp factory refurbished laptop from amazon. i want to know that if i extend warranty from usa will it be valid in india.the link is
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Is the warranty of a HP notebook purchased in Australia international?
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Hello Sir...
Sir my name is Asim Ahmad and I am from Pakistan
Sir I bought new Laptop
HP Notebook - 15-ay010np (ENERGY STAR), Product no:W9U31EA#AB9 and Serial no:[personal information removed] 
from Naseem Laptops KPK, Pakistan in Pakistan on 12th of November, 2016 but when I checked it's online warranty then it showed me that your Laptop warranty has been expired on 07th of July, 2016...
Sir please tell me what I do..


Warranty is 1 year from first retail sale. Either the seller sold you a laptop previously sold or it sat on his shelf for a long time. Keep the receipt as you may need it to prove when you bought it. The date in the HP system is automatically generated based on wholesale delivery plus an average shelf time.
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I have purchased a laptopm in usa before 10 months back i'm facing a display issue i have taken for replacing in service centre in india .They are saying that my particular model is not supported in india . Can i claim for a warranty
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Hi I bought a display unit of AiO at the Singapore COMEX 2016 1 week ago. Sales rep told me there's on site 3 years warranty given by HP but when I set up the unit and there was a pop up warranty indicating the warranty period only covers 1 year.And the registration was done by the retailer when the pc was put on display in the event. Please advise what I can do to obtain the 3 years revised status? Should I go back to the retailer ie., Courts Singapore? Thanks.


Hi, Normally consumers products ONLY have 1 year warranty. During expo, you may get special deal. Please check the invoice/receipt or talk with point-of-sale. Regards.
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i purchesh laptop on 18/07/ i register on back to college offer
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I just purchased my HP Beats 23-n010 April 3, 2016, and they are telling me my warranty expired April 13, 2016. What can I do? 




I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
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Help please. HP Support Assistant changed overnight and now shows Warranty Expired and date Dec 2015 when I bought the PC. Expiry date should be 3 December 2016.Have sent HP Warranty Dispute form and evidence of purchase (twice). No response. Have used Assistant Agent twice and was very pleased with excellent service. Because warranty is out of date, according to HP, contact with them is limited and try as I can I have been unable to get a phone call through to customer service (its always busy!). I have even contacted HP  Head Office who gave me the same phone number and a complaints e- mail address which turned out to be in South America! Message on HP Support Assistant  received today asks me to continue  warranty by paying for 2 year cover. Have paid for this today and hope this will sort situation. Meanwhile who can I e mail at HP in the UK to resolve this?
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i have purchased my laptop on 22 march 2016 but when i checked it for warranty its showing that my product has expired on 12 feb 2016. i have posted a warranty dispute about 10 days ago yet i have not recieved any contact support from hp. please help me...
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I posted a msg regarding a possible IRQ problem and missing internet connection.  Received a PM to call a number, did so and worked with a person from Skyfill who told me my warranty was expired.  My computer shows that I have 6 months left but the help person disputed that; so I paid for assistance to get computer internet connection fixed.   How do I dispute the warranty coverage?


Hi, To the best of my knowledge HP provides PC support in house. I have never heard of "Skyfill". I think the "PM' you received may have been part of a scam. You should have been calling an HP phone number for support. Jay
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System is a dell studio xps 435mt/ os 7 premium/ I7 CPU/ 8 gigs of ram/ ati video card just replaced 3 months ago/ hitachi deskstar 500g hd/power supply delta 360w.

Had no error messages. Was running fine, it had a few glitches but nothing serious. I attempted to power up the system but nothing , it has power the green light is on for the power supply.. I get one amber light when i press the power button on front panel, and one flicker of the red light on the video card.

This system is only 2 years old. The warranty expired on it's second birthday, which was the day after the warranty ran out.

thank you wblunt775

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i recently transferred my ownership to india and now my laptop got a physical damage. the service centre people are saying that the ads warranty covers only in US but i already transferred to india. what should i do now???

A:regarding ads warranty

Accidental damage coverage (Complete care) is one thing that CANNOT be transferred internationally.
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Hi, I've just bought a new laptop. I opened the program HP Support Assistant and it says that the remaining warranty is only 8 months. How is it possible? Thank you.

A:HP Warranty

Hi, By default it may pick the build date. Please call HP in your country with your invoice, they will fix it for you. Regards.
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My laptops memory died.The ram was from kingston.I would like to know whether the ram any warranty is applicable from hp or kingston.Thanks
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how do i get the warranty for my geforce graphic card because the fan and heatsink is broken when i bought it and i cant do anything and i lost the bill and it keeps overheating now the computer turns off after 10 seconds now how do i get it?


contact who you purchased it from and see what they can do. they should have records of the transaction. if you purchased it with a charge card you could contact them also for any record of the purchase.

lastly contact the manufacturer and see what they can do. some things go back there anyway i think
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I bought a refurbished Latitude E about two months ago and the system gave warranty? me a warning days ago saying the battery is reaching its life cycle and It need to replace a new battery After I tried to call and online chat with different dell departments for hours including chat with one very rude custom service person I was finally told that they get a lot warranty? of similar complains it is normal and I can not expect the battery better than that Should the furbished laptop not be similar to the new one introduction of this laptop on shop said the battery should last to hours when I made the purchase my laptop is less than half of it This is not warranty? the first time there are issues with my dell laptops but the warranty is just ridiculous for a laptop bought months ago This is the first refurbished computer that I ever bought and I hope this is the last laptop I bought from dell


If the battery is original to the system, it's between 4 and 5 years old - and likely well past its design life.  A "refurbished" system of that model is not the same as a "refurbished" new system - was it purchased direct from Dell, or elsewhere?
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Hi every one , if i put an extra hard drive in the spare bay on my brand new hp870-040na gaming pc will it invalidate the warranty
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Notebook was dead out of the box.  No response after power on.  Need HP warranty information to get this resolved.
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if i remove the heat Spreader off of the ram and put a diff. one on with that mess up my Warranty.

A:Ram Warranty

sorry for posting this, i just found the info i needed, and again sorry for the post. google is my new best friend
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Hi Team,
I purchased a Dell Inspiron 17 7778 laptop last week. But the service warranty information is incorrect on Dell support web page. The ship date is January 01, 0001, the country is unknown and the warranty service is missing. Please fix it.


If this is the same system you asked about in your other threads, it was purchased outside Dell's sales channel in a country where Dell has no corporate presence --  all service, support and information comes from your seller.  
From the sound of it, the system either has a bogus service tag or was purchased as greymarket goods.
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So, my HP Envy x360 has a screen problem that I described in an earlier post, but the situation that I am in currently is that around February, I contacted HP to get a box to send my laptop back and get it repaired in. Now, I couldn't send it back at the time because I needed it every day for classes. So, I decided to wait until the end of the school year, not thinking that my warranty expires in April . Is it still possible for me to send my laptop back to be repaired free of charge? Thanks!
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How can I update my graphis card without voiding my warranty


Dear Customer, Upgrading Graphics card, Memory will not VOID the warranty.But if you daamage anything in the process of replacement, yes ,it'll void the warranty. If you do without causing any obvious damage, internally or externally, it won't affect your warranty. Please provide the Exact model and product number of your PC Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee
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serial removed per forum rules - mod nbsp Apparantly if your Lenovo purchase is out of warranty nbsp online support of any kind nbsp is unavialble On the contact page I entered serial number nbsp xxxxxxx and was told my Thinkpad is out warranty something I knew in June Does this mean that nbsp online contact with Lenovo is unavialable The only contact nbsp option on that page is the forum so hello nbsp I've been bouncing back and forth between Staple and Lenovo for a couple of months now regarding a Thinkpad purchased this year I recently sent the following note Staples who again forwarded me to Lenovo Support and who as explained is unavailable nbsp nbsp I purchased a refurbished Lenovo Thinkpad in mid February I purchasedthis computer based on what I could afford and past experience with both Staples and Lenovo The computer failed in June one Out Issue Warranty of month beyond itswarranty period The local Staples store told Out of Warranty Issue me they are unwilling torepair it It should be clear to a reasonable consumer or vendor that a Out of Warranty Issue dollar product carefully used should not be rendered worthless withina month period without consideration Is this what Staples hasbecome If it has why would I remain a customer I expected more from Staples and Lenovo warranty or no warranty nbsp As stated I expect more of a nbsp global brand and its vendors regarding nbsp a computer or a lawnmower warranty or no warranty nbsp nbsp nbsp nbsp
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Tech Support Guy System Info Utility version OS Version Microsoft Windows Professional Service Pack bit Processor Intel R Core TM CPU GHz x Family Model Stepping Processor Count RAM Mb Graphics Card Radeon X X X Series Microsoft Corporation - WDDM Mb Hard Drives C Total - MB Free - MB F Total - MB Free - MB Motherboard expired Warranty ASUSTeK Computer INC P B Rev xx MB- Antivrus Microsoft Security Essentials Updated and Enabled Warranty expired I received a strange phone this evening from someone prporting to be from Microsoft telling me my MS software warranty had expired and my computer was filled with malware Now my computer has been running slow and I have been kicked off or unable to load some webpages and even desktop things like opening Warranty expired recipes are very slow However I had just run Microsoft security essentials malware bytes and superantispyware and they all came up clean This man directed me to go to several places on my computere thru RUn CMD and pointed out PNF files he said were bad He KNEW my license numbers My name address and phone number He directed me to a websire techassist x and carecmop and said microsoft reccomended I pay a yearly relicensing fee and they would fix my computer He wanted me to let a tech into my computer remotely but at that point I tod him I had toget off phine He is supposed to call back tomorrow Even now my computer isn t responding to my typing well I figure this must be a hoax but what do I do now How does he have my info Please help nbsp

A:Warranty expired

I ran a HiJack this scan. It is as follows.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:49:00 PM, on 27/10/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Uniblue\SpeedUpMyPC\spmonitor.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\Microsoft Works\WksDB.exe
C:\Program Files\Microsoft Works\WkDStore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant ={searchTerms}&mntrId=fca6ba43000000000000001731826f9f&tlver=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MIF5BA~1\Office14\GROOVEEX.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MIF5BA~1\Office14\URLREDIR.DLL
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Tracker Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run... Read more
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Hi there, I have a HP Envy laptop that was purchased one year ago, last week the laptop stops booting up and  as I was traveling i did not have the chance to have it looked at or send it to HP.This friday i return home and have the laptop looked at by a computer repair workshop and they find out that the motherboard is shorting. Today i go online to go see what my options for repairs are and the warranty has expired 12 hours ago. Does anyone know what my options in this situation are if i can provide proof to HP that the laptop died when it was under warranty or am i just screwed by what happened to me ? With advanced thanks
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A:CB5-571 won't start and out of warranty.

Hi googlingaway,
I moved this post as it was originally attached to one that had not been updated in nearly a year.
I'm sorry to hear about your issue. With the warranty being out, anyone could provide service but If you'll send me a private message with your Serial Number, I'll be glad to see what options we have available.
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Hi I'm having problems looking up warranty information for an HP Monitor I purchased at Tigerdirect (P.S. They no longer accept returns for anything per there policy change so this will likely be the last thing I buy from them). Anyway When attempting to lookup the Serial Number and Product Number it says it isnt found...I'm not sure what is going on. Someone I know purchased an identical monitor and is having issues and needs to turn there monitor in for warranty and is having the same problems I have.

A:Monitor Warranty

I think I found it. I was about to login to the Chat Support Site and somehow it grabbed the warranty info (not sure how... Evey check has failed thus far)The product Number has a second A (My product Number on the back of my Monitor clearly does not) Here is what is on the back of my monitor: K6X12AHere is what the computer some how found: K6X12AA  (note the second A)This is very concerning. Even after using the Warranty Check tool the Product Number on the back fails. I can even upload a picture of my Product Number for proof.
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Help, please! I'd like to extend my warranty which has 1 month left. Can I do that now or, am I too late?

A:I want to extend my Warranty

You need to purchase a CarePack and I think but cannot guarantee because I do not speak for HP that you can do it right up until the original warranty expires.;jsessionid=2B31FDEFF83095F8B8A528B5AD831A46.tomcat6-c1t11481?...
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I ordered my Laptop from Paytm on 28th may 2016 and after installing and checking the warranty details through HP Support Assistant, I have received only a 8 month Warranty instead of getting 1 Year On-Site warranty. Please let me know what can I do for getting it extended for 4 more months.

A:Warranty status

Hi, You have to contact HP in your country and they will alter the date for you. How can you get 1 Year On-Site warranty I don't know, normally only 1 year return to base warranty. Regards.
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I lost my 3 year extended  warranty certificate.So can u guys send me again on my email address [Personal Information Removed].Thanx

A:warranty certificate



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
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Hi everybody, I just bought a wonderful notebook Lenovo M30-70, I live in Italy. I would like to remove the original hard drive and replace it with a SSD, which I carefully checked the compatibility. My natural concern is: will I lose the warranty?  Thanks for your helpBest greetings Riccardo

Go to Solution.

A:Notebook M30-70 - SSD and warranty

Technically opening the back of the laptop can void the warranty since there are no consumer replaceable parts (CRUs) inside your model.  Fortunately most Lenovo Service Centers understand that owners will upgrade the memory and change hard drives so they tend to over look the fact that the laptop has been previously opened.  If you use care in opening the laptop and center your activities on just replacing the hard drive I don't think you will have a problem, but keep in mind the Service Center makes that final determination.   Also keep in mind if the system ever needs to be sent in the warranty won't cover the new SSD drive.  That warranty is provided by the SSD drive's manufacturer. 
For your reference I have included a link below to your model's Hardware Maintenance Manual that explain how to remove the exisiting hardware.  Please follow any advice or pre-cautions the manual has to offer.
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I bought a Lenovo Y - about a year ago and recently while gaming I thought I heard an enemy came from Warranty questions about Y50-70 the right even though he was on the left Warranty questions about Y50-70 behind me I had the feeling everything came from the right I did a sound check and the right speaker is considerably louder than the left speaker I am still in my warranty period but I took off the back to install a second GB RAM stick and a second time to clean out the fans It could be that in that process a wire got slightly disconnected I need a powerful laptop for my school and I simply can't do anything with my parent's laptop because it has no dedicated videocard and only an entry level i So I wonder will it void my warranty if I try to fix it myself Or did I already void my memory by opening up my laptop nbsp nbsp Now about something else I hate the glossy bezel and I want to take it off to make it matte The only thing that this has an effect on is the Warranty questions about Y50-70 bezel but I Warranty questions about Y50-70 wonder if this will also void my warranty And I can't buy a replacement part to try it on since a bezel costs which is insanely expensive for a piece of plastic Anyone who can help me with this
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helloi went wxtened warranty about my laptop

A:extended warranty

Hi,From your post it's hard to understand what you actually require help with could you give us some more information please James
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My touchpad needs to be tightened. I have experience with laptop repair and have all the necessary tools so I would rather not send it somewhere to be fixed. I also have accidental damage coverage. Can I just fix it myself or would that void warranty?  Will voiding my warranty affect my accidental damage coverage?  Thanks

A:Will this void my warranty?

Hi, I did mention few times: this is a very grey/gray area. We can't predict anything until we claim warranty. It is much better to send it to HP to fix. Regards.
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I contacted Asus support for warranty claims for a friend as his motherboard was faulty and was within the warranty period. But there was no response might be the email on which I contacted was wrong in a similar case Intel had given a very prompt response can some one tell me where can I get the contact info as the email given on their website was non responsive.

A:How to claim warranty

The case I referred to was from India so some contact email where I can contact here,
I raised this thread because when I went to the shopkeeper it was very very difficult for me to make him understand the BSOD ,STOP screen error which after reading memory dump I came at a conclusion was a motherboard error and the service personal in India at Priya were not convinced even though I had changed motherboard so I wanted to know the procedure.
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Hello, my company has resold nearly 100 Acer laptops in the last year. All have worked great except one. It will not charge a battery. We have verified this by swapping batteries from identical units.
The real issue is that we cannot get this unit replaced. It was purchased from Newegg Business and when calling the support number and entering the SNID [edited for privacy]the automated system says it's out of warranty and sends us to the 3rd party.
So then we communicate with Newegg who says Acer has verified the warranty and for us to call back. This has been going on for over 7 months! Meaning in less than 5 months the real warranty will expire though this thing has never been used.
Please help!

Go to Solution.

A:No Warranty Support

Thanks, we tried that many times. The Newegg rep just found that by using the chat support and entering the full Serial Number it finally worked. The phone support nor chat would accept the SNID. So this was the root of the  problem.

View solution in original post
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Hi! I have a question about the Win10 update. I bought my unit last June this year. Will it void my warranty if I download the update and update my Unit form Win8.1 to Win10?

A:Warranty Question

It will not void warranty if you download the update and update the Unit form Win8.1 to Win10. You may create the USB recovery media before making any changes on your computer. Install all the updates for windows 8.1 and wait for the windows update 10 icon to be displayed in taskbar.
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A:HP Extended Warranty Pop-Up

Run>msconfig>Start Tab>Untick HP Total Care Advisor
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How can I extend warranty of my HP notebook.

View Solution.

A:Extend warranty

Dear Customer, Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty issue.For that, you will need to contact HP Customer Support directly.If you live in the US or Canada, contact information is on this page: you live elsewhere, contact information is on this page: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!---------------------------------------However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.--------------------------------------- Good Luck  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee
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A:Warranty Issue



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.
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I have a dell inspiron 5558 laptop.
My friend bought it in canada.
i use in hungary this time.
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Is it valid the guarantee in hungary?


A:international warranty

Not until transferred, which requires:
1.  That the model is sold by Dell in Hungary and
2.  That the system was upgraded at extra cost - or you upgrade it now - to an onsite service plan.
The basic 12-month warranty is return-to-depot and cannot be transferred internationally.
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When I check for the warranty status of my laptop, I am told that the country is unknown, the ship date is January 01, 0001, and  start and end date are empty. See screenshot below.
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A:What is my warranty status?

You'll need to contact the seller/registered owner of the system -- you can only transfer a warranty if the current registered owner can be reached for verification and/or initiates the process.
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Product Model:
Product Name:
HP Notebook - 15-ac122tu
Product Serial Number:
(removed content)

A:Warranty Dispute

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.
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A:Virus and Warranty

@HPuserlol? HP Notebook - 15-f305dx (ENERGY STAR) HPuserlol wrote:I have a virus in my laptop, and I still have warranty on it till September. I just wanna ask if I will get a new laptop if I give them my prove of warranty and laptop? And if not, what do I need. Help pls :^) Check your product warranty Virus infection is not (to my knowledge) a reason to receive a new notebook. You can certainly contact HP and plead your case.  HP Contact Information ? Sales, Technical Support, other Contacts -  USA / CanadaContact HP ? USA - Assistance HP Tech support/ Customer Service  ? Some English Speaking CountriesIncluding UK and Europe From a post by @Sunshyn2005, to contact HP Support :Step 1. Open link: 2. Enter your computer's Product Number OR select Auto DetectStep 3. Scroll down, find: "Still need help?  Complete the form to select your contact options"Step 4. Scroll down, Click HP contact options > Click Get phone numberCase number and phone number appear on screen.HP Customer Support - Product Warranty Check  If you are going to get rid of the nasty bug on your own, you need to know what you are dealing with -- that is, you want to try and identify the problem and then tailor your response to the severity of the intrusion. Help from the Troubleshooting Section:Computer Might Be Infected by a Virus or Malware (Windows 10, 8) For example, if the virus is something you can get rid of with a decent Security Software, purchase the best Security Software you can afford, install it and run a deep scan on the File System (your computer). If the virus is beyond your ability to identify and fix, and / or if the bug is bad enough that it has destroyed your Operating System and you cannot use your computer, Contact HP and ask about having the notebook repaired at an HP Authorized Repair Center. HP Notebook PCs - Using a Certified HP Service Center to Repair a Notebook PC When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Fixed / Answered? Click that post Accept as Solution to help others find Answers.
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A:extended warranty

Lindyloobush, welcome to the forum. This is a peer to peer help forum. The only presence that HP has on it are the Admins and the Mods. Otherwise, none of us works for HP.  I suggest that you contact HP Customer Support for an answer to your question.  This will assure that you aren't mislead. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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warranty registration.
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A:warranty registration.

I was going to give you the link to do it online but the link is down.If you want to register a carepack call hp 1-800-474-6836
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A:warranty issue

Your warranty is one year from retail purchase. HP puts in a placeholder date based on when the laptop was made but sometimes they sit on the shelf for a while. If you actually have a warranty problem it will be 1 year from purchase. Keep your proof of purchase documents and register your laptop with HP.
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warrantu.JPG ?138 KB