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Hard Drive short test unsuccessful on a an Inspiron 15 3000 Series

Q: Hard Drive short test unsuccessful on a an Inspiron 15 3000 Series

My laptop will not boot, the screen comes on and the dell logo is there and the lights flash around the like it's trying to boot and then it goes dark and that's it. When I check the setup it can find the hard drive, it lists it by the HDD. When I run diagnostics it fails with short test unsuccessful. I have reseated the hard drive and tried to reboot, but it is not working. I'd like to run chkdsk /r from the command console like I saw in one of the possible solutions, but I don't know how to get to the command console. I'm thinking I need a new hard drive but I would like to try everything to save this one first.
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Preferred Solution: Hard Drive short test unsuccessful on a an Inspiron 15 3000 Series

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My Dell Labtop can't detect the internal Hard drive
I get this Error Msg:
Error Code 0141
Msg: Error Code 2000-0141
Msg: Hard Drive- No Drive Detected
The Given error code and message can be used by Dell
Technical Support to help Diagnose the Problem.
My Question is 2 things : first What other information would you need to better help me with this situation

2nd ~ If its not detecting my hard drive at all ...does that mean I have Bad cells ?

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Hi my Hp notebook short DST test failed .Error code:gk441d-6rt84j-mfpwxp -60u503Product I'd:e9j77ea#abuWhat does that mean and what can I do now ?

A:Hard drive short DST TEST FAILED

Hi,            The failure ID refers to Hard disk drive failure. If the unit is under warranty, then you can call the HP Support to get the Hard disk drive replaced if not you have to get the Hard disk drive replaced yourself and then reinstall the operating system using recovery disk.
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i have dell inspiron n 5010 ,and after starting 2-3 minutes later it completely switch offs and it happens every time .i ran dianostics from boot menu and found dst short test hard drive fail error code 2000-0146 but after starting i can easily open hard drive before it automatically switch offs.Please Help

A:Dst short test Hard drive failure

It sounds as if it should be replaced before it fails permanently.
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A:Hard Drive failure during short test

I suspect it's an issue with the header, because the disk drive was also clicking, and it was the click you hear when the accelerometer halts the hard drive. I suspect it's impact/shock damage. It was repeatedly clicking for about 5 time before I shut it down manually.
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Have a great day,Dawn

A:i have a hp pavilion g7. the hard drive short dst test faile...

dsm6380 wrote:I have a HP Pavilion g7 that wouldn't boot up. I did the restart and press F2 to run the system checks and it came up that the hard drive short dst test failed.  Can the files still be retrieved fron the hard drive? If so, how do I do it? Any help would be appreciated, Thanks.  Yes, the files can most likely still be retrieved.  To do this, you would need to take the hard drive out of the notebook and connect it directly to a desktop computer or insert it into an external hard drive dock/cradle and browse to the files you need.  If you feel this is too difficult then you could take it to a local computer repair store and they'll be able to do this for you (for their fee). Once you've got the old drive out, you can have another put in and recover the operating system using the HP Recovery Media and it'll put the notebook back into the same condition as it came out of the box.
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Suddenly my dell latitude d620 stopped working. Message when I boot the laptop is "Start DST Short Test - no hard drive detected - error 1000-0141".

I removed the hard drive (hitachigst travelstar) and placed another one from another laptop. The laptop worked well. I placed the 1st hard drive in the 2nd laptop. I got the same error as above.

So is something wrong with the hard drive???

When I shake it gently, I can hear a small part moving inside. This doesnt happen in the 2nd hard drive. So is something broken too?

A:Start DST Short Test - no hard drive detected - error 1000-0141

"...when you have eliminated the impossible, whatever remains, however improbable, must be the truth" (Sherlock Holmes)

Seems to be the case. But don't worry too much, hard disks are inexpensive and easily replaced.
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A:Inspiron 11 3000 series touchscreen

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This isn't a practical upgrade -- there's no guarantee the higher-end models are even built by the same manufacturer, and while they make look similar externally, retrofitting a mainboard from a higher-end 7000 series into a 3000-series may not even be possible.  By the time you pay for a board/CPU AND replace the display assembly (it's the display that differentiates a true tablet notebook from one that just has a touchscreen like the 3000 series), you're likely to spend over $700 just in parts -- and wind up with a Frankenstein system that may or may not work properly.
There are true tablet systems in the 11-13" range -- these generally run at or over $1,000 new -- you just won't find those features on a $350 system such as your 3000 series, nor is it practical to upgrade the internal parts.
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A:Stylus for Inspiron 11 3000 series (3147)?

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A:Dell Inspiron 11 3000 Series 2-in-1 Audio

How long ago did this start happening, was any changes made to the system just prior to when the system lost sound?
If you haven't tried already connect external speakers or a earphones and see if you get sound then, try to find out if this is a absolutely no sound issue, or simply that the integrated speakers aren't working.
Check the playback devices and make sure that the correct one is set to default, right click on the speaker icon on the taskbar and choose playback devices; Windows may show a number of different playback devices, look for Realtek High Definition Audio, is it set to default and if not what is? Right click Realtek and choose default click on the test, do you hear sound now? If not, test the other playback devices in the same way and see if you get sound back.
Do a search for Dell Audio and if listed select the Dell Audio Utility and run it. Check here to see if the speakers are muted, click the advanced tab and if nothing else seems to help choose to restore defaults.
I will be sending a friendship request but please report back here with the results.
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A:Inspiron 15 3000 Series keyboard issues

Hi tqk,
Thank you for reaching out to Dell Community Forum.
Please try the steps mentioned in the below article and check if it helps:
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
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A:Dell Inspiron 11 3000 series won't turn on

Hi Jazzyhali
Thanks for writing to us. 
When did the issue start? Have you made any hardware or software changes. ??
Please run diagnostics by tapping on f12 and let us know the outcome. 
What windows is the machine running on? 
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Also whats is expected battery(duration in hr) for this laptop??

A:Purchased a dell inspiron 15 3000 Series with AMD

What is the exact system model? 
Check this link for Inspiron machine prices available in India -
Based on the description of your hardware, I would say, you have a good configuration.
The battery backup and life expectancy depends on the type of battery based on the system model. You could find the info on the link provided above as well and also find other users reviews. - enter the service tag and download the service manual and product specification file for a better understanding of your system model.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
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Attached is a picture showing the slot and cable.
Has anyone else had similar problems?

A:Inspiron 11 3000 series Security Slot

I recently received my Dell Inspiron 13 7000 and I had the same problem with my Kensington combination lock.
Researching information in the web, it looks like Dell changed the security slot to a shorter one (Noble security Wedge) for some Tablets, Ultrabooks (including Dell XPS 12) and Inspiron 14 (7437) - 7000. There is not information for Dell Inspiron 11 3000 or 13 7000 series but as I can see in some pictures the size of the slot is the same that the Inspiron 14 7000.
The new slot is using Noble security Wedge (Manufacturer Part# : TZ08 | Dell Part# : A6451164) and the link to buy it in Dell store this special security cable is:
I will buy this cable hoping it fits my Dell 13 7000.
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A:burning smell Inspiron 15 3000 series

Hi xine48,
Please run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
Also, let us know from which part of the system you get the burning smell.
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A:Dell Inspiron 15 3000 Series Model 3552

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Read more here to know about the Camera app and the storage info -
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
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The specs: 4th-gen i7 CPU, 8gb ram, 1TB HDD
Devices plugged in: Samsung 21.5" monitor via HDMI, Logitech G430 via USB, Logitech G302 via USB, Acer keyboard via USB, Blue Snowball via USB.
The laptop was on AC power and was fully charged when this occurred.

What could've happened?

A:Dell Inspiron 15 3000 series sudden shut down?

Could have still been an overheating problem. The CPU has autosense heat protection and will shut it down and may do that even if the case is not hot to the touch.

I see a lot of USB ports being used, is this your usual setup? If you are watching a video, the USB mic did not need plugged in.
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A:Dell inspiron 11 3000 series from hell. IRQL not less or..

Update drivers in red. Your Atheros drivers have been causing this mess.

SiSRaid2.sys Wed Sep 24 20:28:20 2008 (48DA86C4)
SiS RAID Stor Miniport Driver

sisraid4.sys Wed Oct 1 23:56:04 2008 (48E3F1F4)

sisraid4.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

wsimdx.sys Tue Mar 17 07:19:55 2009 (49BF410B)
WSIMD.SYS is related to Wireless Intermediate Miniport Driver. Manufacturer: Atheros

iaStorV.sys Mon Apr 11 20:48:16 2011 (4DA34CF0)
Intel Matrix Storage Manager driver (base) (now is the Rapid Storage Technology (RST) driver)

nvstor.sys Tue Sep 13 01:53:04 2011 (4E6E9B60)
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nVidia nForce RAID Driver

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stexstor.sys Tue Nov 27 01:02:51 2012 (50B4032B)
Promise SuperTrak EX Series Driver

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vsmraid.sys Wed Jan 23 21:35:43 2013 (5100499F)
VIA RAID driver for X86-32

bxvbda.sys Mon Feb 4 20:47:18 2013 (51101046)
Broadcom NetXtreme II VBD GigE

lsi_sas3.sys Sat Mar 16 00:38:40 2013 (5143B100)
LSI SAS Gen3 Driver

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... Read more
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A:Unusual shutdown of my Dell inspiron 15 3000 series

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A:Inspiron 11 3000 Series 2-in-1 Audio loud/quiet

I have had the same issue with my inspiron 11 3000 series. Very annoying. It has the Realtek HD sound system.
Between all the bugs in this computer's OS and Widows 10 this has been the worst computer I've ever owned. What happened to the old Dell? They used to make a reliable product with great customer service.
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Thank for writing to us!
If the system come up to the Dell logo kindly run diagnostics.
This could be a hardware issue which might need a service call.Kindly provide us with the service tag and email address via private message .
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A:Dell Inspiron 15 3000 series AMD battery drain out quickly

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A:Inspiron 15 3000 Series Loses Wireless Internet Connection

Please list your exact Dell model and version of windows. Example: Dell Inspiron 3543, windows 10
If you don't know it, you can enter your service tag number( or use Auto-detect your product) onto the link below. If you use Auto-detect and there's an update for wifi driver then update it.
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A:Dell Inspiron 15 3000 series video display problem

Hi BDykstra
Thanks for writing to us.
Do these lines vanish or change in pattern when the screen is moved back and forth.
Did these symptoms appear during the LCD test?
If the system is under warranty, Please click my DELL-username and write me a private conversation with the service tag and your contact details(Name, Phone#, Address and Email). If there is no warranty, then you could contact our team to get a quote for a paid service call -
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A:Dell Inspiron 15 3000 series 3541 wireless driver

According to the Dell manual, Function + Print Screen turns on or off Wireless. Perhaps this is what you need to do?

The Dell Manuals for your model are available here:
Product Support | Dell US
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Does anyone know why my Dell Inspiron 15 Series 3000 laptop keeps turning off (fully charged)?  I ran all the Dell diagnostics and the hardware all seems to be working correctly.
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I updated my laptop, and it would not start up correctly afterwords. I reset the laptop back to before the update, and it ran fine again, until it automatically updated, after which, it would not run properlyDoes anyone know how to fix this issue?

A:My Dell Inspiron 15 3000 series, running windows 8 will not start up after updating.

Thank you for writing to us !
Which update was run on the system ?
Does it come up with any error messages ?
Kindly try the following steps :
a.Boot using Windows 8 Installation disk and perform startup repair.
b. Insert the disk into DVD drive and restart the computer.
c. Press F12 key (typically this is F12, but it can differ between computer manufacturers) and choose the drive that you inserted the installation media into.
d. Once the Windows Setup window appears click Next.
e. Click on Repair your computer.
f. Click on Troubleshoot and then select Advanced Options.
g. Click on Automatic repair.
h. Follow the on-screen instructions and finish the repair.

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I installed a new router at home. All devices are working ok but the Dell Inspiron can't connect to the wifi.
I try updating the drivers using the following installer:
But after restart the notebook it still can't connect to wifi. Windows doesn't help with the error message:
This version of windows is really poor. I feel very frustrated with windows, because it doesn't say anything about the issue in order to guide / help me to find a solution. I can't believe how dark is it.
The current driver version installed is
Windows event viewer also doesn't show any error that could help to solve the problem.
Searching Internet didn't find anything useful.

Anybody could help?

A:DELL Inspiron 15 3000 Series Win 8.1 can't connect to Linksys E1200 WIFI

Please click on the link below, hopefully it will be of help.
Wireless Networking for the Home for Windows 8(8.1)
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The Hard Drive on my second new nbsp Inspiron Series -in- just died The first one only lasted days The second one lasted days nbsp Is anyone else having a lot of problems with the hard drives in these systems The system issue Inspiron days... - 2-in-1 New in Series Drive 7000 Second (I7778) 17 17 Hard hasn t been jarred it hasn t even left my living room The first issue was I received this message popped up on the Dell Logo screen New Inspiron 17 7000 Series 2-in-1 (I7778) - Second Hard Drive issue in 17 days... Repairing disk errors This might take over an hour to complete After more than hours I gave up and exchanged it for a different one The second hard drive gave me this error nbsp Error Code nbsp - nbsp Validation Is anyone else experiencing pre-mature deaths with their hard drives on these in s I m wondering is it Low quality Hard Drives Design issues like drives getting too hot they were left both running overnight Bad Luck if it weren t for Bad Luck I d have no luck at all I m just trying to decide if I should exchage it for a third replacement or if I should move on to a different system TIA - microdude
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I have a Dell Inspiron with Failed Dell 6000 Test Inspiron DST Short Windows XP Professional When I turn it on a black screen appears with one of the Dell Inspiron 6000 Failed DST Short Test following messages Read failure on internal hard drive No Bootable devices Internal hard disk drive not found Internal HDD Hard error Both messages are followed by two options F to retry boot F for setup utility I went to the setup utility which said quot none quot after the hard drive option I tried to log on in Safe Mode but no luck tried with the F key and the control key I tried the F key and was able to do the diagnostics test The computer passed every test except the DST The test Dell Inspiron 6000 Failed DST Short Test showed the following information Device Hard Drive Test Start DST Short Test Status Error Detected Test Results Fail Error Code - Msg No drive detected I read previous posts on this subject which suggested trying a winxp CD boot Unfortunately Dell did not provide me with such a CD The Dell guide says you can just do a quot System Restore quot But if you can t log on or get to Safe Mode you can t do a system restore Does anyone know how to fix this problem Or where I can buy a winxp CD My laptop is no longer under warranty so I am trying to avoid calling Dell Thank you very much for whatever suggestions you might have nbsp

A:Dell Inspiron 6000 Failed DST Short Test

Hiya Sonia60610 sounds like your HDD is going down the pan,you can download the ubuntu live cd which will probably enable you to access your data/music/photos,go here to get instructions.
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My dell inspiron 3000 series beeps when pressing the power button and wont turn on. It happened about a week ago and when it does, i just leave it alone and then when i try again it turns on.. Now it wont turn on at all. It just keep beeping.
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My laptop HP ENVY 15-j059nr Quad Edition Notebook PC fails to start. I ran the HP UEFI quick test diagnostics using ESC + f2 on reboot the  hard disk failed the Short DST test with failure code 64NC9H-6TA85K-MFGJWK-60ST03. What does this code mean.

A:Hard disk Short DST test failed

Hi, The 24 character error code does confirm a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with your description of the issue. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. If you live in the US, contact HP Here. If you are in another part of the world, start Here. If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K
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I ran extensive diagnostics. The Hard disk Short DST test failed with failure id 6APNXA-70585V-MFPWWK-60SK03. Does this mean I have to replace my hard drive? My laptop's product ID is  F6C92PA#ACJ and I have Win10 -64 installed on it.
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Hi, I've pavilion dm4 1150 laptop. I just completed the hard disk test and following results populated: Testing Drive: 1SMART Check : PASSEDShort DST : FAILED FAILURE ID : PU6E02-5B084G-XD6U2K-60RE03PRODUCT ID : XH126UA#ABC Hard Disk 1 ---------------------------------------------------------- Please let me know, is that hard disk failed ? Do I need to change my hard drive ? If yes, what kind of hard disk do I need to buy and from where ? I'm in Australia currenlty. the laptop is not in warranty. The warranty period has expired already.  I look forward to hearing from you. Thank you for your support. Regards,Ravi
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My laptop HP Notebook 15-r007tx  fails to load Windows.  The HP UEFI diagnostics for hard disk failed the Short DST test with failure id=Q88K1D-836864-XD7V7F-60XG03. Does this mean I have to replace my hard drive? My laptop's product ID is G8D31PA#ACJ and I have Win8.1 -64 installed on it. please give solution as soon as possible . Thank You,Hiren

A:Hard disk Short DST test failed

Hi, The 24 character error code does confirm a failure of the short Disk Self Test and would indicate that the Hard Drive is failing and needs to be replaced. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. If you live in the US, contact HP Here. If you are in another part of the world, start Here. If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K
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i ran a hp disk test i cant remember which one but i tried to run both, one passed and the other failed and i got this
failure id error code
hp failure id U30JJKL-67383U-MFPX0K-60RB03
i still can use my computer i have problems now and then
with overheating and corruption of files do i need to replace my hard drive?

A:Hard disk Short DST test failed

Yes. One day soon it will not boot up. At a minimum you should be backing up religiously.
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Hello. I'm looking at this laptop:

I would like to know if it has wake on LAN and wake on RTC or not.

A:Solved: Dell Inspiron 15 3000 Series - Wake on LAN & Wake on RTC?

Since I did not get an answer here, I went ahead and ordered the machine anyway, and took a chance. It does NOT have either feature in it.

It passed my other tests, so I'm keeping it and the next computer I get will probably have both of those features, but for this one, I guess I'll live without, since the network isn't finished to the point where I could actually use it anyway yet.
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My Desktop All-in-one Compaq HP 18-3204LA (or ID product: H5N68AA#AKH ) Fails when its trying to Start Windows 10 (64-bits) , I Checked The Diagnostic HP and i got a problem about the Short DST from the Hard Disk , As it got failed in the Test Progress The Fail ID was:  M0AFHT-000863-MFPNXG-60SE03  

A:Hard Disk Short DST HP Diagnostic Test Failed

@Nikoiro?, welcome to the forum. This error message means that your hard drive has failed.  You will have to replace it.  You should buy a hard drive the same size or larger than the one being replaced. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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Just sharing...My keyboard stopped working one day. It sometimes worked when I started the computer but stopped working after that. I followed instructions, and updated the drivers to no avail.On youtube I saw a few video regarding problems with windows 10 and the keyboard not working. I had installed windows 10 about a month before my keyboard stopped working. The video states you must go to the settings, ease of access, and keyboard.  Within keyboard you just change the various switches as instructed. I restarted my computer and to my amazement it worked. I'm just putting it out there should anyone be facing the same problem.

A:Inspiron 11 3000 series keyboard not working/sometime working

This is just one of many videos I saw. It worked for me.
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Hi everyone nbsp A longtime Dell enthusiast I love my 15 hard (3521) Assist -- on Inspiron "failed" Support drive self-test Dell laptop and haven t had really any problems with it nbsp But today the Inspiron 15 (3521) -- hard drive "failed" on Support Assist self-test Support Assist self-test said that the hard drive had quot failed quot its test nbsp It gave the following error codes for the hard drive ST LT - WS nbsp nbsp nbsp WHD - GP nbsp SMART short self test nbsp Inspiron 15 (3521) -- hard drive "failed" on Support Assist self-test quot failed quot nbsp nbsp nbsp WHD -J C nbsp Targeted read test nbsp quot Inspiron 15 (3521) -- hard drive "failed" on Support Assist self-test failed quot So obviously I m just wondering nbsp Does anyone know exactly what this means nbsp And how serious is it Though running a little slower my laptop is still working Whatever help info you all could offer I would really truly appreciate it nbsp I ve already started looking into a replacement hard drive--and the cost is minimal but I fear the aggravation of a full install of software I ve never done that nbsp Anyway that s where I m at thanks everyone nbsp - Robert P S This laptop is considerably past the expiration of its warranty
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A:Dell Insp. 15 3000 Series (Win 7 64) Packet loss/DVD drive malfunction

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


It appears you have remnants of a previous McAfee install(besides SiteAdvisor) on your machine.

Please download the McAfee Removal Tool MCPR.exe and Save it to your Desktop.Close all programs and double-click MCPR.exe then click Run
Follow the on-screen instructions.
When finished, it will say 'CLEANUP SUCCESSFUL'.
Click 'Yes' to restart your computer.
Then delete MCPR.exe from your desktop.

Please download AdwCleaner from here and save it to your desktop.Do NOT click the green 'Download' button(if visible).
Click the blue 'Download now @bleepingcomputer' button.
Run AdwCleaner and select Scan
Once the Scan is done, select Cleaning
Once done it will ask to reboot, please allow the reboot.
On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[S#].txt
Please copy/paste the contents of the log in your next reply.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2Double-click SystemLook_x64.exe to run it. (Vista/Win7/Win8 users, right-click > Run as Administrator)
Copy/paste the contents of the following codebox into the main textfield:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Audiosrv /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AudioEndpointBuilder /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\cdrom /s

Click the Look button to start the scan.
Please be patient, as it may take a while.
When finished, a Notepad file will open with the results of the scan. Please post the contents in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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Hello everyone, About a month and a half ago, I've bought the mentioned laptop. During the first week of using it, I've noticed that somehing is wrong, so I ran some tests in Lenovo Solution Center. HDD had faild it, so I've contacted your service immidiately, and they replaced it with a new HDD.  The laptop was in service for like 27 days, and when I got it, I had a problem booting up a system... When it finally started to work I couldn't download and install drivers normally, it stared to freeze, aborted the actions etc. Like the last time, I managed to download Lenovo Soultion Center and ran the tests, again. The result of the test was Warning for SMART Short Self Test and SMART Drive Self test. Can you somehow advise me what to do? Thanks in advance.  Result code: WHD01V000-HL0Y9G

A:Lenovo Y50-70 SMART Short and Drive Self Test Warn...

Hi Dakilajk , 
Welcome to the Community Forums. 
It would be best to contact tech support for the recommendation and decode of WHD01V000-HL0Y9G , 
and since you are experiencing freezing at this moment , back up your files as needed . 
You may also run counter scan using similar diagnostic software as this to check further and verify the detected imminent drive read failure . SMART test are pre detection software to alert users to back up their files if the integrity test falls its set standard each different from different harddrive manufacturers ( example seagate , Western Digital etc.) . 
LSC may be a bit sensitive to its SMART detection but then if you are having freezing issue , most likely it is doing its job as expected. 
Serbian  8:00-16:00 Monday - Friday381-21-489-1533 (Belgrade)
Update us here on the community forums on how things would go.
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Hard Drive Diagnosis Test- Long Dst Test Failed on my Laptop.But my laptop is booting properly but everytime it hangs during working, I have to hard reboot it every time.I am suspecting that, bad memory sector causing the issue I have tried Seatools for DOS to repaire those sector , but my hard drive is not detecting in that tool. Failure ID- RLNG40-7KG845-XD7V6K-618703 Do I suppose to replace the hard drive or it is repairable in HP service center ????  

A:Hard Drive Diagnosis Test- Long Dst Test Failed

Hallo Harshal123, this error code:RLNG40-7KG845-XD7V6K-618703Failure: 305information: Hard Disk 1 Full Test Failure If it's still in warranty I would recommend you to contact your HP support for getting the HDD replaced under warranty.List of phone number press your country: If out of warranty I would recommend you replace it your self it's normally not that hard but I can't tell since I can't see your P/N. But out from your S/N as I can see with that failure ID it's should be under 2nd year  warranty if im not misstaken. Br

ZincasI am an HP notebook technician.Please click ?Accept as Solution ? on the post that solves your issue to help others find the solution.Click the Thumbs Up on the left to say ?Thanks? for helping!
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I recently ran a scheduled diagnostic test of my PC with the manufacturer's diagnostic software. I received two error messages and the advice to promptly replace my hard drive. The first message was Failed (Error code: WHD20-1VR) and the second was Failed (Error code: WHD16-T57). The apply to Targeted Read test and Smart Short Self Test respectively.

So I ran Chkdsk for the C: drive and received no error messages.

Which is correct and what should I do about it? The error message won't go away on the software.

Thanks for helping.


A:Question: Failed Targeted Read Test and SMART Short Self Test

CHKDSK is a very basic check that mostly checks file system and can be set to scan for bad sectors. The manufacturer's diagnostics actually check the physical drive to make sure its operating within the designed parameters and is more thorough.

You should replace the drive.
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hineed help.....After running LSC hardware scan, both targeted read test and smart short self test failed witherror code: WHD01V00I-UL7BBJDevice: WDC WD10JPCX-24UE4T0-931.51 GBsby the way my lappy is LENOVO G50 with windows10 inbuilt.I've seen similar messages and most of them recommend for replacement... Do I really have to do that...Please help me out
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I ran the hardware test this morning and everything passed but the SMART short self test. It failed and gave me this code. WHD01V00G-BK7W0J It says to send to Lenovo but I don't know where. I also can't add my laptop to my products on my account. I keep getting a message #WL Service Busy #   What do I do?

A:Hardware test shows SMART short self test failure.

hi Smurfette,
Welcome to the Forums.
The image below is the breakdown on how the LSC error codes mean.
  - Link to picture
The SMART short self-test that failed may have detected some certain sectors on the drive that are bad and predicted an imminent HDD failure so I would recommend you contact the lenovo helpdesk and report your findings as you likely need to send the unit for service.
If you're in the US, this is the number to call:
Phone Number: 1-877-4-Lenovo (1-877-453-6686)
upported Language: EnglishHours of operation: 24 hours/day 7 days/week
Support phone list
Let me know how it goes.
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need help.....
After running LSC hardware scan, both targeted read test and smart short self test failed with
error code: WHD01V00I-UL7BBJ
Device: WDC WD10JPCX-24UE4T0-931.51 GBs
by the way my lappy is LENOVO G50 with windows10 inbuilt.
I've seen similar messages and most of them recommend for replacement... Do I really have to do that...
Please help me out
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

A:G50 - targeted read test and smart short self test...

Hi there, Naveen-
Thank you for writing in to the Lenovo Forum - happy to have you here today.
The SMART Self-Test Unit means that the diagnostic utility failed to read some certain sectors on the drive and predicted an imminent HDD failure.
If with the test you did you are getting a SMART test or a smart short test failure then I believe you need to back up your data and be ready to replace the drive.
I recommend you contact Lenovo support and report your findings as you likely need to send the unit for service.
Update us how it goes.
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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Smart Self Drive Test, Smart Short Drive Test and Targeted Read Test All the above options keep coming up with the status option of a red cross after I have carried out a hardware scan, can you tell what I have to do to correct this.  I have a Desktop H520s.  It is out of warranty.

A:Smart Self Drive Test, Smart Short Drive Test and ...

Hi whitedesire , 
Welcome to the Community Forums.
Best that you back up all your files are the harddrive would soon fail.
SMART test are harddrive integrity test that pre warns before it crashes and that you may need to change the harddrive very soon.  You may need to create your installer media too. 
Hope this help answer your query.
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Had this laptop for about 6 years, had a few issues in the past, but nothing major like this. After, I ran a system dianostic, the result shown that the Hard drive short DST failed. Not totally sure how to do a recovery, I do have the Recovery Discs, so I searched up how to run the discs; turned on the system- press f11-  window loading files- window starting- then it just stuck on a window blue screen with nothing but the cursor. Can I even use the Recovery Discs? I want to replace the old HDD with a new SSD, but I'm not sure if I have to install a new OS or can I recover the old hard drive OS and transfer to the SSD?

A:Hard Drive failure (Hard Drive Short DST Check: Failed)

DST:Fail means  the hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.
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smart drive short test passes while smart drive self test returns cannot perform self test gives error code WHD01V000-WJKBBE

A:smart drive short test passes while smart drive se...

Hi Jefferylhenry,
Welcome to Lenovo Community!
As per your query we understood that you are facing issue with HDD drive on ThinkPad system.
Please download HD tune application and run the application and click on Health, this will start the HDD test and confirms if there is any issue in the drive. You can take necessary action depending upon the result.
Hope this helps!
Best regards,
Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
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My lenovo think pad x220 with windows 10 64 bit passes the hardware scan but indicates a warning on the Smart Drive Self Test.  The short test passes. Diagnostics
SMART Status Test Passed
Targeted Read Test Passed
Random Seek Test Passed
Funnel Seek Test Passed
SMART Short Self Test Passed
SMART Drive Self Test Warning

Result Code: WHD01V000-WLKZBF

Storage devicesWhat should I do about this?
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If this is the wrong forum, please direct me. Thank You, bikinibeegee

A:2 short beeps, one short beep, & a rare long series of beeps

Mozilla Forum Discussion, Container.exeLouis
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Hey all I have quite the dilema Yesterday i uplugged my optical drive ad because my i soo quite i forgot it was on, wheni plugged it back in it spark which scared sh*t outa me and i quickly popped the cable in. Subseqeutly the hard drive won't spin up in the case or in my exteral case. Is it just simply lost? or could i replace the electronics from another drive into it?

Curretly usuing Ubuntu live cd quite pleased I have to say.

**EDIT** what about removing the platters and putting then into a different hard drive? too hard?

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Hi I just got a Dell Dimension and No Dimension Drive Slot Hard 2nd for 3000 in when I decided I wanted to put my nd GB hard drive in it for storage I realized there s no bay slot for the hard drive to No Slot for 2nd Hard Drive in Dimension 3000 go in The original GB hard drive is mounted in a bracket enclosure vertically against No Slot for 2nd Hard Drive in Dimension 3000 the front of the case Here is a picture of the inside of a Dell Dimension and it looks exactly like the inside of mine http www saisin to sokumen jpg You can t see it really well but there s a molex connector going to the hard drive there at the front of the case What am I going do I really need that extra HD for storing files The way the bracket is designed it looks like I may be able to screw another bracket against the first one with another hard drive in it Here are my questions Does anyone know where to get another mounting bracket like the one already in my Dell Dimension for another hard drive Can I get some sort of enclosure that will allow me to fit the HD into one of the optical drive bays I ve heard of USB enclosures for IDE hard drives Are they fast I don t want to have a slow link with my system Does anyone have any other ideas I don t want to go and get another case I don t even know if the components could easily be transferred to another case with all the USB ports in the front and back I d appreciate any help you could give me nbsp

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How to fix this problem can I get my pictures off?Codes areFailure ID: Q0F3XG-000839-9XPJW1-60TB03Product H2N64AA#ABA

A:Hard Drive DST short failed

Kyle, welcome to the forum. This error message is telling you that your hard drive has failed.  Your only option is to replace it.  You can test it further using the SMART test from the BIOS.  When you replace it you should buy one the same size or larger.  If you didn't backup your personal data, you will not be able to retreive it.  You should begin doing this immediately after you replace the drive. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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Has any been able to do this.Any tips on how to do this option.


A:Short-stroking A Hard Drive

If you want a partition on that drive that keeps the transfer rate above ~100MB/sec, create only a 400GB partition (that's ~40% used, see your graph).
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??????????!? ???? ????? ?? ??????.??? ??? ??????????:??????: HP ENVY 17-j004er E0Z68EA????? ID: 6BSFSC-73Q86S-MFGJXG-60VT03???????? SMART: ???????????????? DST: ?? ?????????????  



Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.

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Laptop will start but will not get as far as the HP logo.Cannot open in safe mode.Ran a system test which gave the following negative result: Hard Drive Shot DST Check: FailedFailure ID : 9GFT7T-82G89A-MFPX61-60T203Background: Laptop is under a year in my possession bought new and unused, within the last week it has shown some signs of slowing down, (firefox not responding just when a new tab is opened).Last night, went to open league of legends, adobe air could not locate files (which is odd as I was on the game 2 hours earlier).Woke up today, turned on the laptop and was greeted by nothing, not even a system logo, now whenever I start it up I just get a black screen.Able to enter bios.

A:Hard Drive Short DST : FAILED

Whenever the Hard Disk Short DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc.. HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. If you need you can buy a larger, but not smaller capacity Hard Disk Drive. For example if you have a 500GB Hard Disk Drive you can upgrade it to 750GB Hard Disk Drive but not 320GB Hard Disk Drive Please try the below shown troubleshooting steps once:Step 01. Remove the battery and unplug the AC/Power AdapterStep 02. Press and hold the Power button for more than 30 SecondsStep 03. Plug in the AC/Power Adapter (leave the Battery out for now)Step 04. Press the Power button and check if the Unit works normal If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media) Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further support Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :  You can Check your warranty Here to verify the status and Click Here to order a new Hard Drive  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee
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Did a system quick test and it told me hard drive short dst check: FAILED and also gave me a failure id. I don't know what to do
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My notebook wont start and stack at black screen with loading circle in the bottom. Help i tried the diagnostic test and im having failed short dst hard drive. ( i dont even know what is that) i need help!!!
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I Inspiron installation in 15 3251 SSD of Unsuccessful installed a mm Blast Patriot GB SSD in a Dell Inspiron laptop I backed up the old GB HDD onto an external hard drive using the free version of Macrium nbsp Upon trying to boot up I saw - quot Checking Media -Failed quot very close to those words I checked the Unsuccessful installation of SSD in Inspiron 15 3251 Bios which told me that the new SSD was not detected I re-checked the seating of the SSD into its socket and it felt snug The old HDD was also mm and had a brace that I used for the new SSD nbsp I assume that the new SSD was blank and had no formatting could be incorrect on that If so would the failure be that the new SSD was blank I e would the bios theoretically detect the SSD if it had an OS or any formatting done to it nbsp I m not sure if this SSD is compatible or not I also wonder if the SATA control circuitry on the motherboard have a problem with the new SSD or it might not be working at all I really don t know if the old HDD is bad or not I m just assuming that it failed When whatever started to fail my computer got hung up on the Internet after viewing only a couple of pages That happened once again and the third time I tried using it there was media failure Macrium has an option for restoring to a new media if you upgrage to the premium service nbsp This problem is turning into an opportunity for learning an awful lot nbsp Thank you for any insights anyone can offer No matter what you know there is always someone who knows more nbsp
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hi all,
I am having a weird problem. The BIOS randomly will not recognize the hard drive. I put it in a different computer and it works, so there is nothing wrong with the drive. I also put another hard drive into the dell, and it sees that one no problem. All of the jumpers are correct for the other drives in the dell. I am stumped. as a random note, never in my life have i seen a dell that works with no problems. =P

Thanks in advanced.

A:Dell dimension 3000 will not recognize hard drive

On the Dimension 3000, the drives have to be set to Cable Select (CS) Though obviously if it works at random, that is probably not the problem. On a Dell that age it could be a dodgey cable, or if this is the original drive that came with the computer it could be a drive that is on its way to the big Cyber Dump in the sky. I have a 3000 that I recently had to replace the Factory original drive in because it had problems booting to windows, then the drive eventually just died.
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Notebook just stopped working. Repairing disk errors is on screen. Can anyone help with this. The error message says Failure ID: PTQ7W8-7NN858
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Hello there!My computer recently started rebooting (BSOD) nonstop after turning it on, and it won't even go into Safe Mode. After running a system quick check, I received a message stating Hard Drive Short DST: Failed.With this message, I assume I need to replace my hard drive. I'm not sure where the best place to look for a new laptop hard drive is and how to find one on the HP store. Recovering potentially lost data is also a concern. What's the best way to go about replacing the drive and attempting to recover what was on it?

A:HP envy dv6 Hard Drive Short DST: Failed

 You can use any manufacturer's hard drive. HP uses Toshiba, Seagate,etc in their laptops-they do not make their own. Western Digital is a popular replacement. Best Buy, Staples even Wal Mart carries hard drives. Just be sure to get a 2.5 " hard drive for laptops not a 3.5" desktop hard drive.Example: As to recovering files you may be able to do that by installing the old hard drive into a usb enclosure then plug it into usb port of a working machine. If the hard drive has any life left in it you should be able to browse it and copy files over to hard drive of host machne.Example:
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Getting black screen error boot device not found/no OS daily.  Been trying to do a backup which then results in this error. Ran UEFI quick test which gave failure ID: GK763H-6KA88D-MFPX0K-60S703 The quick system test passed but gave SOFTWARE ERROR for the HD Short DST check. Please advise.  

A:Hard drive short DST check failed

The hard drive is going to need replacement.
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Dear HP Team, My Laptop is showing a problem. It's display is getting unresponsive suddenly while working and then the display gets black.. I did all the diagnostics in HP hardware diagnostics. Among all of the diagnostics, only HARD DRIVE SHORT DST CHECK and HARD DRIVE LONG DST CHECK came as  failures.Hard drive DIAGNOSTICS SHOWS:Result: FAILEDFailure ID:QC42TL-7Q388U-XD7WMF-61AM03 Product Number:M1W23UA#ABASO, What should I do now? And what is the immidiate solution?Thanks IN ADVANCE 


Your hard drive must be replaced. Post back if you want specific help with that. On  your model it is manageable for the end user to do, although not real easy. Are you under warranty? Manual see p. 46.  If this is "the Answer" please click "Accept as Solution" to help others find it.
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HP Notebook 15-ac121dx
Windows 10

I know my hard drive is failing. I cannot boot my computer tried every method. It's in the automatic repair loop. I'm going to have to send it in I'm pretty sure of it. However I was able to access the notepad through the command prompt and noticed that I can still see my files in different folders. Is there a way for me to back up my files? Is there a way I can access a program from command prompt and transfer files? Any help would be greatly appreciated.

Thanks in advance!

A:Hard drive short check dst fail

try using ubuntu

UBUNTU Stand Alone DVD

Note the latest version of UBUNTU needs a DVD to use and boot from

if you only have CDs then you can use an older version, version 10 or 11 from this archive list

It may be possible to boot from another Operating System
This will at least test the Hardware and also see if you can see the Harddrive and possibly get any of your data off.

If you have another PC with a DVDwriter and spare DVD
Download the ISO

UBUNTU version 14
For almost all PCs. The following ISO 32Bit image will work on most machines with Intel/AMD/etc type processors and almost all computers that run Microsoft Windows, as well as newer Apple Macintosh systems based on Intel processors.

You can also run from a USB device now - if the Machine supports booting off a USB Stick

A tutorial is here BUT this is for version 9 - so the start up options are slightly different

click on the image "download ubuntu"
Select a location
then begin download
Save the file onto your PC ? remember where you saved it ? so you can find it again to create the image bootable DVD.

You do NOT copy the ISO file onto a DVD - you have to use the ISO to create a bootable DVD
The DVD creator software you have on the PC may have an option to create an image from an ISO

If not - use this free program - Choose the option Write image file to disc
Be very careful when installing , as imgburn now includes and installs a load of unwanted programs, so make sure you read each page during the installation and decline them ALL
you can use this stand alone ISO Burner to burn the ubuntu onto DVD

If you need any help burning these images to disk, see the Image Burning Guide, from the ubuntu website.

When the UBUNTU DVD boots - you will see a screen - with Language on the left panel and two option images labelled

== > Try ubuntu
== > Install ubuntu
​You can try Ubuntu without making any changes to your computer, directly from this DVD

Use "Try ubunto" ONLY. This option will run from the DVD and "will not" install onto your harddrive
Be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., you have been warned, only use the option "try ubuntu"
​Now you should see a UBUNTU desktop
This at least proves the main parts of the PC are working
NOTE: if you only see a black screen - then this is a known issue, and can be resolved by using the following:-
On some hardware configurations, you need to set some kernel parameters for ubuntu to boot or work properly. A common one is nomodeset, which is needed for some graphic cards that otherwise boot in to a black screen or corrupted splash, acpi_osi= to fix lcd backlight and other problems.
full details are here

If you press the F6 key, a menu at the bottom will open allowing you to set kernel options with the space bar or enter key. You can close the menu with escape key and resume booting by selecting the option ?try ubuntu without installing? (please note that session does allow you to install ubuntu once you found the kernel options cured your problem).Click to expand...

If everything worked OK and you should be on the ubuntu desktop

Version 14.10
To see the harddrive
on the left hand side menu
look for

the icon = Picture of a harddrive
click once

A window will open an... Read more
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Hello HP support forumThe other night my pc randomly stopped working, the system diag saidHard drive short DST check: failedFailure ID: 9U2MVW-6JJ890-MFPWW1-60R203Product ID: D1C03UA#ABLAfter a quick search it would appear that I might need a new hard drive, is that the case? How do I know what type of hard drive to buy?Side note, the night it died the girlfriend had turned on a humidifier which had sat in the room with the computer. The computer was turned off the whole time but I didn't realize it was in the room till the next day. Could there be a chance this would be more just a hard drive? The diag won't run past hard drive DST check.

A:Hard drive short DST check: failed

Hi, Sadly to say, the HDD on your machine failed. The following link shows its specs: You can replace larger (capatity) and faster HDD. Any standard 2.5" SATA HDD on the market today can do the job. You need Recovery media to rebuild your machine. Did you create one ? Otherwise, please try:     Regards.
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I recently aquired a new molex-sata adapter for adding a second HDD to my computer, but when I plugged it in and turned the PC on, it won't power up. Without either hard drive plugged into the power supply, the PC will start but obviously go no further, but with either hard drive plugged in the computer simply won't start.

I've tried with three molex-sata adapters now and none of them will make it work, so I was wondering if it is likely that the new adapter has ruined my hard drive? If not then any tips for fixing it?

Thanks very much

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Hi I'm new to the forums so I hope this is the right place to post this nbsp But anyways I basically dropped my HP Notebook -f Fail? DST Check Drive Short Hard dx and now it won't boot Hard Drive Short DST Check Fail? When I turn it on it goes to the loading screen for a few seconds and then goes to a blank black screen and after a long while a blue screen that has an 'Unmountable Boot Volume' error Sometimes it starts and says 'Preparing Automatc Repair' but only for a few seconds again then it goes back to the black screen and the same error I saw some tutorials but it involved me getting a bootable CD or USB drive and I tried that and it still won't work It just makes the loading screen stay on a little longer then goes back to the error So I ran a System Quick Check and it failed the Hard Drive Short DST check I don't know what any of this means do I need a new laptop nbsp

A:Hard Drive Short DST Check Fail?

It appears the impact of dropping your computer damaged the hard drive. The Hard Drive Short  DST Check Fail error is an indication that the hard drive has failed or is about to fail. You will need to replace the hard drive with a like unit and use your HP Recovery Media to return the computer to a factory like state. If you didn't create your HP Recovery Media when you first setup your computer, you will have to purchase this media from HP. Please see USB - Windows 10 64b Recovery Kit to order the media or contact HP Customer Support to purchase the medai, If you have any further questions, please don't hesitate to ask. Please click the White KUDOS "Thumbs Up" to show your appreciation