Windows Support Forum

X1 Carbon graphics driver update kills backlight

Q: X1 Carbon graphics driver update kills backlight

Hi, guys!Some info:X1 Carbon (type 20FC)Intel HD Graphics 520 (driver is up-to-date So far, everything works fine. If I update my graphics driver through Lenovo Companion to, backlighting is stuck at 100%.If I update my graphics driver through Lenovo's support website/Windows device managers' automatic update to, it kills my backlight completely. The only way to get things back to normal is to boot in safe mode, uninstall the graphics driver, reboot and prevent Lenovo Companion from installing the new driver automatically. Please tell me what's wrong and/or fix the grahics driver. Thanks.
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Preferred Solution: X1 Carbon graphics driver update kills backlight

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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In WIN 7 (and WIN 8) the most recent NVIDIA video driver update 331.58 destroys the functionality of the Google Earth (GE) application as follows:

I just installed 331.58 and immediately thereafter Google Earth no longer displays correctly (all other apps are fine). Using Open GL in GE Tools 3D View Options I get a black earth upon zooming in (cant see any sites). Using Direct X in GE Tools 3D View Options I get small green & blue blocks when I zoom in!
I can get a temporary work around by going to GE Tools>Options>3D View Tab>Texture Colors and unchecking "compress", but that is a non-standard selection.

Anyone have/ know what's the problem?

A:NVIDIA 331.58 Driver Update kills Google Earth

Nvidias drivers have been just been terrible for a while now. Unless you really need the new version, rollback to the last known working set.
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Hi and thanks in advance Much of this is a repeat to other threads until the graphic driver problem at the end I also have an Ubuntu partition I'd left my mp player plugged in overnight an Asus Xonar DAC in a usb hub when Windows wanted to do an update and conflict over update conflict, graphics player Windows driver driver BSOD 7 mp3 drivers ensued BSOD Windows 7 update mp3 player driver conflict, graphics driver Strange because I've selected for notification before updating Also have not been successful installing any new updates since the end of May Was seemingly a common problem I checked into it too busy lazy to pursue and succeed This part is confusing Woke up to blasting fans and unplugged everything peripheral BSOD Windows 7 update mp3 player driver conflict, graphics driver First tried setting back to restore points prior to that night - twice Could restart in Safe Mode and with networking Then could restart normally - but shutdowns after minutes or so Got crash logs saw driver conflicts not found - saved Came here read threads did restart at Last Known Good Configuration Restart - Nvidia Geforce driver not found Went to Asus site downloaded and installed driver not lastest version but last approved version and not much later than one that was installed It then went into a system cycled start restart etc attempting to find driver fix itself - forced to do shutdown to stop it Restarted this morning in Safe Mode followed your instructions for posting It's been running in safe mode for about minutes now

A:BSOD Windows 7 update mp3 player driver conflict, graphics driver

Hello welcome to SF .

Critical files are missing please run the SFDT again and let it run it's course.
Most dumps are corrupted, but the one that did survive shows
an extremely old graphics driver.

BugCheck 50, {fffffa9003d08920, 0, fffff88004caec07, 5}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Could not read faulting driver name
Probably caused by : nvlddmkm.sys ( nvlddmkm+47cc07 )

lmvm nvlddmkm
start end module name
fffff880`04832000 fffff880`0532ed80 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Thu Jul 02 10:40:25 2009
Driver Reference Table - nvlddmkm.sys
Please update your GPU driver :: Drivers | GeForce ::
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the specs i know are, Intel 82945G Express Chipset Family
when i go to the settings under the General tab is says the device is not functioning properly.
My driver version is

my question is how do I update it?

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can anyone send me the links to update

1) intel (R) HD graphics family
2)radeon HD 6470M
3)bios update for hp pavilion g6 1201tx

A:how to update my graphics driver?

Sure thing, nipun. Here you go:

That is the English Indian site with the 64bit architecture. Let me know if it is acceptable.
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My computer's been running Windows for quite some time however I've had this issue since upgrading and even before Won't Update Driver Graphics When I attempt to update the Intel HD Graphics driver provided by HP support I get the following error message nbsp Computer does not meet Graphics Driver Won't Update minimum requirements nbsp The driver is downloaded from the HP support page for my laptop specifically I let them identify the computer and verified the model in the computer info There are a few options available but when attempting to install any of them Graphics Driver Won't Update I get the same error nbsp My current driver is dated Graphics Driver Won't Update which is getting too old to run certain graphics intensive software nbsp All my other drivers are up-to-date no problems there nbsp Troubleshooting nbsp attempted Update all other drivers including BIOS Scanned for malware unlikely but it's possible that coule have an effect Downloaded each driver and attempted to install themRemoved the current graphics driver and attempted to install updated driverTried updating through the device manager and HP Support Assistant both have determined the driver to be fully up-to-date disregarding the driver that comes out that day nbsp Any other thoughts or suggestions would be great thanks for your help
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I'm not sure how to update things like this, the only updates I do are through "Windows Update" that's all I know how to do...which I know seems bad.

Can anyone please tell me how to regularily update other things like graphics driver...and what else am I missing/should be doing?

-Thank you!

Took a screenshot of my graphics device info..

A:Where do I go to update my graphics driver?

You can run the auto detect from here:

Download Drivers
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My name is Isaac and I need you help here.

I am running on Pentium 4. I got COD 1 to try.
So yeah, went on the Story one. It said loading and then a Fatal Error Pop-up comes up.

"Your Video Card appears to be missing one or more features required to run Call of Duty"

I am running on SiS 650_651_M650_M652_740 Graphics Card.

Note: Its an onboard 3D Graphics Card.

Please help?


A:Old Graphics Driver Update

make sure you have the latest drivers for your graphics card....what motherboard do you have?
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Oh yea forgot to mention, the picture is in german, i doubt anybody will have any trouble navigating through it but if you do i should be able to translate for you or get the same picture in english.

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My issue seems to be a common one but after several suggestions and tips I'm still getting a warning message when I restart my computer. The message reads:

The Catalyst Control Center is not supported by tthe driver version of your enabled graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager.

What I've tried already was enabling the adapter in the display/device manager, and I saw in another thread to use the MMDotNETSetup mod in the install process of the new driver. I followed the steps from here yet my problem still exists. I even made sure the UAC was turned off.

Can any one help me, and tell me what I'm missing, I'd be extremely greatfull if this can be fixed ^_^


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A:How can I update my graphics card driver

You can look up the dell website for your computer model and its drivers and download from there, or you can set windows to automatically search for and install drivers for you through this method:
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I play a game called Brick-Force, But for some reason when I join servers with players over 8 I start to lag

When I mailed them they said this


thank you for contacting the Brick-Force Support.

Your graphics card should be able to handle the game Please try following steps:

- update the drivers for your graphics card. They are from 2011 and may be outdated.
- install Service Pack 1 and 2 for Windows Vista

If you have any further questions, feel free to contact us again.
With kind regards,

Brick-Force Support

I updated them,

My question is can I upgrade my drivers even further other purchasing a single peny in new graphic card?

Here's my DxDiag

A:Can I update my graphics card Driver

Hello Lucis,

For your Aspire 5738, it says you have a Mobile Intel(R) 4 Series Express Chipset Family. I found the latest driver version from October 19th 2011 for it at Intel below.

Hope this helps,
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Can anyone tell me more about the Intel Application Accelerator Performance Software? Should I install it? Is is safe?

Website :* XP Home Edition&lang=eng

Thank You.

System: Windows XP Home Edition SP2
Intel Celeron 2.80Ghz

A:Solved: Graphics driver Update

This is not actually a graphics driver.
Many motherboards now use software that basically uses SCSI emulation
for hard drive controllers to help increase data transfer rates from the hard drive.
This appears to be the same.
If your system is compatable with it,it can offer some small improvement.
It won't hurt to run without it.
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After going through the Microsoft steps and also visiting the NVIDIA website a matching driver cannot be found.

Do I finally need to buy a new computer?

A:Graphics Driver Update Advice

If you're looking for an excuse to buy a new computer I don't wanna spoil your party.

But going from a driver problem to a new computer is a big jump. Maybe the driver got updated when it should not have. Or is corrupted. See if you can Roll back the driver (Device Manager - right click on the display adapter - Properties - Driver tab). Any difference?

Try Safe Mode or Safe Mode with Networking. If you get the same problem I would suspect the card itself rather than the driver.
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So I've been trying to update my graphics card Before I ever got the notification for the update and tried to install it I could Graphics Update Failed, Driver Help! play minecraft and star craft and watch Netflix video When I did install and was given the failed due to I O error box I couldn't play any games or watch any Netflix Don't know what to do to fix this Since I've gone to my manufacturers website and re-installed my Graphics Driver Update Failed, Help! driver but I think the real problem is seeing how I cant connect it It always says it failed due to the I O error so I cant connect it to the video card or something My computer is a Toshiba other info Model Satellite L DProcessor AMD A - M Graphics Driver Update Failed, Help! APU with Radeon TM HD Graphics GHzPlenty of RAM only month old computer In Device Manager under Display Adapters It says Microsoft Basic Display Adapter I just need to know how to change it I've gone in through device manager pressed update driver chose to do it manually and choose a signed driver When I choose My AMD Radeon Drive and it attempts to install it always says it failed due to an I O error This has been going on for a week or so and I thought I could fix it but nothing works If you need anymore Graphics Driver Update Failed, Help! info just ask I just really need help im going to go nuts

A:Graphics Driver Update Failed, Help!

uninstall the video drivers from device manager

do your windows updates for at least your chipsets and graphics driver

download the drivers here Official Toshiba Support | Toshiba

your full model number is required there are 5 more digits after the L875D >> L875D-XXXXX

Scroll down the huge list of drivers, and find your chipset if possible, but at least your graphics adapter..
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A:Graphics Driver update for TravelMateP653-M not av...

prior to install Intel VGA drivers, you need to uninstall the Acer Intel VGA drivers. you can check if they are available to uninstall on Programs and features or going to Device manager, click on Display adapters, right click on Intel VGA and choose to uninstall (if it asks about uninstall software, say OK to this option).Once done, you can install the Intel drivers from Intel website.
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I've read somewhere that you can 'force update it' or are there any better options?
If not, how can I force update?

A:How do I force update my Graphics Driver?

Did you perhaps download a x64 version of the driver instead of x86, or vice versa?
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What standard precautions are advised before updating a graphics driver?

A:How to undo bad graphics driver update

Ok. I think I have the answer to my question, but I'd like it confirmed. I should be able to boot in safe mode and revert to the previous driver. It's unclear to me whether that works with a DVI-connected monitor, but I have an old VGA cable if I see nothing via DVI.
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A:Help me update my Radeon graphics card driver

did you downlaod the moble drivers, or the regular ones?
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A:AeroPeek grayed out after graphics driver update

Have you searched on the new driver to see if others are having the same issue? It could be a regression in the driver. In which case I would revert to the previous driver until they fix it.
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Edit: Vista ultimate 32bit

A:Graphics driver update windows won't boot

Hi go to the laptop makers support site and download and install the driver from there,nvidia drivers may not be appropriate for the laptop many makers use a version of their own
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The only way to get it working again is to disconnect the docking station which then allows the laptop screen to start functioning again.
If I go into device manager the option to rollback the driver for the display adapter is greyed out. How do I remove this Dell suggested driver update so that the docking station works again?
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And the 2 TB external HDD (which I depend on mightily) is, right now, useless on this machine.

Update - I've now followed the steps in this tutorial USB Driver - General Fix for Problems and not only did it not fix my USB problem, but I've now lost my network printer. Sigh...

A:USB Ports Corrupted After Graphics Driver Update

Ok. First of all...

1. Go to the HP website and download the proper graphics drivers, the chipset drivers, and the USB drivers (may be in the chipset drivers) for your laptop.
2. Uninstall the graphics driver you currently have installed.
3. Reinstall the chipset drivers.
4. Reinstall the USB drivers.
5. Reinstall the proper HP graphics drivers.
6. Reboot

That will hopefully clear up the problem.

The problem that you are having stems from the fact that the generic graphic drivers that you get from the AMD website are not made for your HP laptop. These drivers also (usually) include a USB driver, that is (guess what?) probably incompatible with your hardware as well, and that is what has borked your USB ports.

Try those things and please post back any success or failures so we can help more.
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Side note - I'm not very good computer stuff.

A:After trying to update my graphics driver I get BOSD upon restart

Hello and welcome Soramage now first up did you uninstall the old version first before updating the new driver?

Can you get into safe mode if so run these < use the /f option in Option 2 ifnecessary

If you have access to another machine maybe you could try downloading the older version of that driver onto a stick and again if you are lucky be able to reinstall it onto the machine.
By the way why did you update if you don't mind me asking.
In a bit I shall be offline so please be patient if I do not respond when you have checked these out. Someone else might pick it up anyway.
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A:Where to find update for Envy 750-114 graphics driver

@bob_sherry_1?, welcome to the forum. I suggest going into the Device Managr / Monitors / right click on your monitor / Update Driver Software / Search automatically for updated driver software.  If there is an updated driver it will be downloaded and installed.
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A:No Video playback after graphics driver update

In the CCC of the drivers there are some settings for VIDEO, play with them and see what gives. Most probably you need to engage or disengage "Use Video Player Settings."
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A:Update error in Intel HD Graphics driver

Have you tried the 64 bit version that Acer says is for your specific model? Many times drivers are for both 32 and 64 bit OS. You can also try the Intel site for your Intel chipset.

Proper game play isn't just the video driver. The PC must meet (usually exceed) all the other requirements of the game.
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Well! That was a jarring experience! Just got a update via WU for Intel HD Graphics 4600. During install, it went absolutely bonkers on the display. Kaleidoscope wacky! Just let it be for a minute or so to finish install, then power button off/on. Wow!

A:New Intel HD Graphics 4600 Driver Update in WU

This one seems to have messed my Windows 10 opening icons (e.g. the cogwheel when opening settings app), they're like pixelated or lower quality. Restart didn't fix it, going to uninstall clean and let it download from scratch via WU again.

Update: Yes, it worked, icons are normal again.
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Unable to update my graphics drivers. HP doesn't have an update because my Compac is outdated.

My graphic card was VIA km400 8bits. Please help me.


A:Windows 7 upgrade from XP ... Cannot update graphics driver

Hello Chris, and welcome to Seven Forums.

I just don't see any Windows 7 drivers available for the VIA KM400.

Other than using the generic drivers, it may be time to upgrade to a more up to date graphics card.
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Hello -I'm new to these forums so let me introduce myself my name is Am lie nearly years old from Europe and currently studying medicine - please update! :( driver after Whole windows graphics freezes help me I need this computer to study because it has all my files and projects it started freezing after installing ati drivers please read my steps - Yesterday my pc was running very Whole windows freezes after graphics driver update! :( fine Uninstalled amd drivers to reinstall them in the middle of uninstallation the screen went wrong colors badly displayed white black and random colors everywhere after uninstalling rebooted Whole windows freezes after graphics driver update! :( pc reinstalled latest drivers colors back normal - pc Whole windows freezes after graphics driver update! :( worked for an hour to two started a game saint's row main menu was fine in the loading the pc freezed with brown screen and had to long press power to shut it down tried another games later same problem - now when turning pc on sometimes the screen is displayed wrong white lines behind the mouse they stay the same and never move or disepear but when starting a game the pc freezes sometimes when starting pc the lines come sometimes they don't when pc starts with them they stay when pc starts without them they don't appear until starting a game and pc crashes the lines always when they come they start after the windows loading logon step never before and safe mode always works perfectly Things I tried to fix the issue - reinstalled drivers completly removed them and installed latest ones completly removed and installed original ones from original cd same problem - reinstalled windows pc worked fine until the step I installed the ati drivers and rebooted pc pc froze after the windows logon loading step - checked temperatures of all my computer parts checked fan speeds and voltages everything fine - tried a cpu gpu stress test and it worked fine I even let gpu temperature go to c and fan was running at top speed no problem played full hd movies at the same time to test if gpu crashes and it did not played a heavy flash game and it did not crash but when starting a normal game even windows titans chess the whole pc freezes Please I need this pc to study so badly especially when I'm having exams this week before christmas vacations Thanks a lot for reading I would really appreciate and thank you if you help me

A:Whole windows freezes after graphics driver update! :(

When a driver fails in the way you describe and Win7 becomes unbootable, the best approach is to boot into System Recovery Options to run System Restore to before the driver was updated. Then take note of the driver so you don't install it again unless you want to test it.

Was this driver provided by Windows Updates? If not check now if there are drivers which Win7 prefers that are delivered via Important and Optional Windows Updates when you enable Automatically deliver drivers via Windows Update (Step 3).

In fact I'd look over the steps given in Clean Reinstall - Factory OEM Windows 7 which compile the tools and methods which assure you'll get and keep a perfect install. These are the same for retail.

I would try all possible drivers for Win7 for your Display adapter from your PC maker, device maker, Windows Updates, etc. These remain cued in Device Manager>Display>Driver tab>Update Driver>Browse>Let me choose. There is also a Roll Back Driver button to use, or System Restore if it won't boot as noted.

You have a good command of your PC so here are other Troubleshooting Steps for Windows 7 to work through.

If you'll post back results as you go we will work with you to help resolve this fully.

Please fill out your system specs in the bottom left corner of your post.
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Hey guys After certain update of my graphics card driver I no longer have a video playback on my video players including WMP besides VLC All the other video player are just able to play the sound of the video file Nut not the video the screen just stays black The thing is that I didn't have this problem previously all my video players were able to play all the same video files which they can't now I have the latest AMD Radeon HD video driver No after update graphics playback Video drivers installed As I mentioned I didn't have this problem before with a previous versions of the AMD graphics card driver This happened to my laptop a while ago already Since I have this problem I updated my video drivers or times at least and no change so No Video playback after graphics driver update far As I mentioned I have the problem for some time already during this time I re-installed my Windows couple of times plus I even changed the version of the windows to for the moment I have the No Video playback after graphics driver update last version of video driver installed I haven't installed ANY codecs I can probably find out from which update of a graphic card driver No Video playback after graphics driver update it started to happen and install the previous version but I don't wanna miss out on the benefits of the driver updates since I can still play normally videos on VLC Only cuz its probably have integrated codecs Can anyone help me with this pleas Thanks and have a nice day hope we can solve this p s All the other graphic card related tasks are perfectly normal I play games and so on

A:No Video playback after graphics driver update

Driver updates are over-rated, unless they specifically target your situation, better to stay with what is working fine.

I would hit up for old drivers and nvidia driver clearing utilities, try one until it works, that's obviously what the problem is....

Been there done that..... if it ain't broke don't fix it....
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And the 2 TB external HDD (which I depend on mightily) is, right now, useless on this machine.
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Reformatted my computer and reinstalled all the updates and drivers that came with it and the quality of the graphics or monitor did not return to how they were Rounded edges look scratchy and choppy and text is basically stupid trying to read Before i reformatted i first booted up this comp amp i updated the optional nvidia driver through the windows update panel and my monitor quality and graphics immediately improved so i remain puzzled I have updated everything in the device manager driver-wise still no improvement This pc has Nvidia Geforce SE nforce I have browsed all around the web looking for solutions i have driver Graphics update upon reinstall and problem tried to change the resolution which is currently set to x if that helps tried using the actual monitor settings to change things tried using the nvidia control panel to mess with stuff and none of that helped Also tried basic troubleshooting and even tried a second reformat recovery just incase a bad driver got installed Because of these bad image and video graphics i have started using the windows theme ghetto mode to compensate for it Makes me feel better lol Any help would be nice Sorry if i posted this in the wrong category

A:Graphics problem upon reinstall and driver update

If you haven't already go to the system screen, windows key and pause/break key, and run your WEI. I've seen situations where Aero won't work until you run your WEI at least once. If you are using an LCD screen to get the best picture if you want to set the resolution to the recommend "Native" resolution for that monitor. If you can't do that post back and we'll go from there. Might want to fill in your system specs in your profile too.
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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 860A9008
BCP2: 9780E72A
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

A:Screen has been going black (twice) since graphics driver update

I haven't done anything else major besides updating the graphics driver (nvidia), so my best guess right now is that's what's causing it. What can I do? Both times the screen has died I've had to manually shut down, both were during very inopportune times, and I can't have it keep happening. Thanks guys.
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Hello on update Can't my Asus UL30VT! driver graphics I m not sure this belongs in this forum section so if it doesn t please don t bite my head off All right so about a month ago the laptop I used to game with broke because of a water accident Thus I cannot get it repaired for free and my poor little student budget can t afford a repair So now I Can't update my graphics driver on Asus UL30VT! m using my tiny UL VT to game with until Can't update my graphics driver on Asus UL30VT! I can get hold of someone who can repair my dear laptop for something cheaper than what the store I bought it at charges for it - And it has been coping surprisngly fine considering that it isn t a laptop meant for that But yesterday I ran into a problem where I am forced to update my graphics driver to be able to play on decent graphics in most of my games So I downloaded the newest driver from nvidia and everything was fine until it told me that it couldn t install because it couldn t find the hardware itself I got told that s because of the option to switch betweens graphics Intel GMA X MHD and NVIDIA GeForce G M in my UL VT and thus I need to get a special driver from ASUS But that driver s nowhere to be found So are anyone here able to tell me where I can find the driver I need It really annoys me to have to play on the lowest graphics possible just because of a stupid driver problem THanks in advance nbsp

A:Can't update my graphics driver on Asus UL30VT!

ASUS driver

Been to the ASUS driver download page, BUT it was blank at first try, so forced it to reload the page;
There are 2 drivers listed for your UL30VT, 1) is a patch , (V1.0.0.1)@116KB, and
2) nVidia graphic driver, (V8.15.11.8688)@ 97MB.
These are for Windows 7. Hope this is what you meant.
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A:Unable to update Toshiba Laptop Graphics Driver

Hello and welcome to the forums. McCrazy!

The answer is yes!

We'll do this the old fashioned way and bypass ATI's CCC and lock it down, using the good ol' reliable, uninstall, clean and reinstall method.

Before you do anything further, ensure that you have the following programs installed and at your disposal:-

1) Driver Sweeper 3.2.0 - This program will clean out all the remaining traces of AMD drivers on your system. Download and install this software before we begin. - Driver Sweeper

2) Download these 12.6 legacy drivers direct from AMD/ATI, no detection required, compatible with your mobility card also:-

3) A system restore point handy just in case.

The Procedure:-

1) First, we're gonna take care of that pesky ATI Catalyst Control Center.

Head to your Task Manager (Press Ctrl-Shift-Escape) and terminate the CCC.exe and MOM.exe processes if you can find them. (Make sure to select Show Processes from all users at them bottom of the Task Manager first so that you can see all processes)

2) Next step, to get rid of all the existing AMD graphics software on your system in preparation for the new drivers.

Head to your Programs and Features entry in the Control Panel, find the AMD Catalyst Install Manager entry and right click on it, select Change and then select the option to remove all the AMD software on your system, and while you're at it, get rid of the Catalyst Install Manager when given the option to do so.
Your desktop may flicker a few times, it's normal.
If it worked properly, your desktop's resolution should look like a screen out of the 90s.

Once that's done, you will asked to reboot. DO NOT REBOOT YET.

Instead, head to your Device manager (Start menu|type in Device Manager|Enter) and check for the entry under the Display Adapters option..
If you see an entry called "Standard VGA Adapter" you're on the right path, and we can proceed.
If Windows 7, in it's infinite wisdom, has decided to rollback your drivers to another version we're gonna have to manually install the Standard VGA Adapter entry.
Do this by double clicking on the entry of your graphics card and in the box that opens select the driver tab, then, update driver, browse my computer for driver software, Let me pick...,and tick show compatible hardware in the next box, and install the Standard VGA Graphics Adapter option.

After this you'll be asked to reboot. Reboot but into safe mode, and we can proceed with the next step...
3) Using Driver Sweeper
After booting into safe mode, launch Driver Sweeper, tick the AMD - Display checkbox, and select Analyse.. once Analysis is complete, make sure all the results are ticked, then select the clean option..
If asked to reboot, reboot, but this time into normal mode.
4) Finally we can install the new complete driver package from AMD.

Launch the installer you downloaded straight from AMD/ATI and follow the instructions to proceed; if you wish you can select Customize Installation to pick and choose the components you want.

And that's it!
Hope that helped!
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A:window10 cant update my intel hd graphics 2000 driver

Intel HD Graphics 3000/2000 (Sandybridge) Windows 10 Graphics Driver support ?

According to the link (footnote 2) that cards drivers were only supported in "legacy mode" (compatibility) even in win 8.1. It may do the same in win 10 and the only way to find it is to try it

To install in compatibility mode do the following:

Right click the installer>properties>compatibility>choose OS

Make older programs run in this version of Windows
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I was unable to play League of Legends when an error message showed up,
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I've tried downloading Microsoft DirectX? End-User Runtime, but that did not work either.

In an attempt to update my video drivers from amd, its auto detect method failed to recognize any of my (video) drivers.

I had considered installing a driver manually, however i am afraid that may risk my laptop to function properly.

Can anyone please find a compatible driver for me?

I left an attachment of the information from a run from dxdiag.

A:How to update a graphics card driver, Standard VGA Adapter

Hi Welcome to Seven Forums ... Try the Driver in the Link below ... It is for a different Model than you have but is the same Version so should work ...
Drivers & Downloads
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A:Windows 8.1 Update: Driver for AMD Raedon HD 7670M graphics

Hi, had the same problem with intel 4000 and AMD HD7600 series after updating to windows 8.1 After many, many tries I solved it by installing (in this order!) 1. for intel: Intel® Iris? and HD graphics Driver for Windows 8.1* 64 (this is for the 64  bit version) 2. AMD latest Beta Driver (dated november 2013, is this the one you got?)
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A:Win 7 Stuck at Starting Windows after graphics driver update

G'day bce22, and Welcome to BC !!
I have made the appropriate people aware that you have a PC that wont boot....Sit tight !
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A:how to update sony vaio z227 graphics driver

Go to AMD website and update the driver from there.

AMD Catalyst
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A:Tried to update graphics card driver, now opengl is broken

You can try removing the drivers by booting up in safe mode and running Driver Sweeper to remove the AMD graphics drivers.
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My display Name: Standard vga graphics adapter
Version :6.1.7600.16385
Date: 6.21.2006
Provider: microsoft
manufacturer: standard display types

info taken from SIW.

my motherboard name: msi pm8pm-v. pls help me out

A:graphics card not supported in win7 needs update driver

Quote: Originally Posted by rajib650

i m using windows 7 ultimate 32 bit . bt my display driver not suppoted the aero effects. it says
"The current video card may support Aero with a driver that is compliant with the Windows Display Driver Model (WDDM). Contact the manufacturer of your computer or video card for a WDDM-compatible driver".

My display Name: Standard vga graphics adapter
Version :6.1.7600.16385
Date: 6.21.2006
Provider: microsoft
manufacturer: standard display types

info taken from SIW.

my motherboard name: msi pm8pm-v. pls help me out

Looking up the motherboard, it does not have integrated video.

I would recommend posting what your system specs are beyond your motherboard, as right now, it looks like you are using the default install driver and not using the optimized video driver for that card.
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A:X1 Carbon 1st Gen Integrated Graphics died

Is it still under warranty?  (many had 3-years)  What are the symptoms?  (There is no graphics card or graphics chip.  It is integrated.)
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Moderator edit: Added detail to subject

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my laptop is msi cx420
core i5 m520
ati mobility radeon hd5470 and intel graphics HD
2gb ram
windows 7 ultimate 64bit.

I included 6 minidump files. the is the latest
i dont really know the problem because i dont know how to read the minidump files. please help..thank you

A:bluescreen and crashes. cant update ati switchable graphics card driver

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

NOTE: Please provide the following information for a more detailed response:

2 gB of RAM isn't sufficient to take advantage of the capabilities of this system. I'd suggest a minimum of 4 gB with 8 gB being optimum (IMO)

You have both Norton/Symantec and ESET installed. Please do the following:


Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool:
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

Many of the sort of errors are caused by missing Windows Updates (to include Service Pack 1). Please do the following:


Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates

6 memory dumps
4 different BSOD error codes
5 different causes blamed
This is most likely a hardware problem, but can also be caused by compatibility issues, low-level drivers, or malware.

Although I don't expect it to reveal anything, please run Driver Verifier according to these instructions (in the hope that it might reveal something):


Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool" and "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is st... Read more
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Well, first of all I am a total computer neophyte so any advice needs to be really simple. I use my laptop for my Internet research, translating 18th and 19th century documents, word processing and GTA IV

I never had an issue with graphics or game play until a period of BSOD/Black screen failures led me to have it wiped and a fresh install of Windows 7 Ultimate 64x. I am beginning to think that none of that was necessary and instead I was having issues with NVIDIA driver updates.

At present my graphics card is not recognized. Under device manager it states "Standard VGA Graphics Adapter" rather than the GeForce 9800M GT.

Going to NVIDIA's website and installing the latest driver for my graphics card causes a flash of BSOD then blackscreen then start-up repair then system restore.

Please help and apologies in advance for my ignorance.

A:Reinstalled OS, graphics card not recognised, BSOD on driver update

Hi Welcome to Seven Forums ... Which version of the Driver did you Install ?

Does your Laptop have duel Graphics ? ..
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Desk top machine. Windows Vista Home Prem. 32b.

The OEM independent graphic card was taken out of the machine a week ago because of its fan not running. And a recovery to out of factory status was carried out. Then, a few days later, a message popped up as the following:

"The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager."

Update ATI graphics driver or enable ATI adapter using the Displays Manager, which is easier to do? And how to perform, please?


A:How to update ATI graphics driver or enable ATI adapter using the Displays Manager?

Since you've taken out the OEM install GPU, your system is now using the onboard GPU of your mobo. That message is telling you to update your onboard GPU driver.

To do this we need the make/model of your OEM PC and then we can link you to your PC's driver support downloads webpage.
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Hi guys,
I recently upgraded my graphics card driver for my Toshiba Tecra (It is an Intel mobile express chip, 256Mb). I got the most recent driver from the Toshiba website. I am playing Civilization IV on my rig, before the update of the drivers there was slight clipping on 3d movies in game, but everything ran smothly. After the update, the clipping has gone away, but now the videos run very choppy! Like it plays 5 frames, frezes for 15 secounds than plays another 5 frames. What would have cause a downgrade in preformance like this? Is there a forseeable fix? Thanks guys!

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I have a AMC Radeon hd6310 graphics card.I just updated the driver after being prompted by photoshop cc in order to support 3d capabilities.photoshop tells me i have less then 500m of vRam. i went to the amd site and downloaded the autodetectutility.exe and updated the drivers.i did not disable my AVG firewall.upon restart, google chrome opened up wwith the typical thank you message from amd and avg's threat detector popped up and blocked a bunch of processes that i cant go back in and find. im assuming it was in the avg automatic threat removal notifications and logged in there but i cannot find any log after closing it since when it popped up it didnt let me minimize or use any other applications.

A:Graphics driver update AVG reporting unknown malware threats

It is a false detection by AVG. Installing new graphics drivers
You have to disable antivirus/anti-malware programs while updating or installing new drivers.
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Hello I have a problem nVidia screen kills driver I hope you nVidia driver kills screen can help me with I searched the forum but didnt find a similar case as mine Ive been running Vista Ultimate x for about months now worked smooth once I got rid of all the little things Today I recieved a Raptor harddrive to use as my primary so Ive been formatting and re-installing Sadly it seems that when I install the nVidia drivers for my graphics card the screen dies I can hear the pc working and if I reboot it I can hear the Vista start-up tune But the screen is completely dead Both are actually Ive tried only plugging in one screen but it doesnt seem to affect the situation Reading up on the problem I was suggested to start-up in safe mode and remove the driver again which I did But the second the driver was uninstalled Vista itself seemed to install the drive it gave the usual quot new hardware detected quot and installed one quot GeForce GTS quot which is my card Then the screen went blank again I believe that I can fix this problem by going to safe mode and install a functioning driver my problem however is that I dont know which drivers are useable and where to get them I have tried the newest from nVidia's own site one called aswell as an older one I had lying around from when I last installed a graphics driver neither worked So if anyone have a sure-fire driver to use with Vista Ultimate -bit and a GeForce GTS card I'd be most appreciative Thank you

A:nVidia driver kills screen

175.19 is in fact the latest WHQL certified driver...

you can try this ......169.25

ForceWare Release 169

its old but i believe it to be one of if not the most stable driver for 8800s
it works on every rig.
i don't think i have heard one compatibility issue with this

but it does not sound driver related .....
im sure vista will install 169.25 automatically (mine does)

& all you did was install a new HDD...? you touched nothing else.
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This keeps coming up when I use the Intel(R) Driver Update Utility 2.5

"A customized computer manufacturer driver is installed on your computer.
The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver
instead of the customized computer manufacturer driver may cause technical issues.
Contact your computer manufacturer for the latest driver for your computer."

Should I change from "Customized computer manufacturer driver" to the latest one from here (a "generic Intel driver) -

I am looking for the option which gives better fps

Intel HD Graphics Info :
System info:
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Hello! I have a really weird problem with updating my graphics card. The only driver that works with it is from Dell support downloads, but the driver is from february 2013. There are many releases of drivers for my graphics card in AMD website and when i tried to update it from there  (properly) with the latest driver it gives errors. So really? The only driver I can use is from Dell support and it's so outdated that almost every new game crashes and stuff? 
Note: It's with switchable graphics, the main card is Intel HD 4000 and it really pisses me off.
Hope that you can find solutions for me and thanks! 

A:Cannot update AMD Radeon HD 7670M with the latest graphics driver on Inspiron 5520 [NEED HELP]

Did you update the Intel driver as well?  That needs to be up to date before the AMD driver can be updated.
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I was wondering if anyone could help me getting brightness control on my computer. Installing the very same driver on Vista or 7 in the same computer would allow me brightness control, but I cannot get it in XP.

A:ATI driver provides no backlight control on XP

What is the make and model number of your computer?

Perhaps ATI doesn't have an XP driver that supports the brightness feature...
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Running Windows XP SP2 on a ThinkPad G41, has non-integrated nVidia GeForce FX Go5200. Whenever I install the driver for the video card, the LCD shuts off. I tried using the IBM driver from their site, the nVidia Forceware driver, and the Forceware driver with a modified .inf file. Using the IBM service partition to reinstall factory settings doesn't even allow XP to install successfully. I have to manually install XP. I just replaced the video card to get the Laptop working again before the driver troubles. I theorize that I replaced my bad video card with a slightly broken video card. Can anyone confirm this or come up with other possibilities?

A:Video Controller Driver Kills Monitor


I've moved you to the Hardware forum for more response

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I was encountering this problem last week http www sevenforums com corruption causing update Intel WDDM1.1 Graphics adapter driver system general-d all-files html I did a clean Intel Graphics adapter WDDM1.1 driver update causing system corruption reinstall and was sort-of able to get the laptop Intel Graphics adapter WDDM1.1 driver update causing system corruption to boot to normal mode I say quot sort-of quot because it still has a couple of issues After the clean install Windows update downloaded about updates After rebooting I ran into the same issue as before - unable to boot into normal mode I did another clean reinstall and installed the Windows updates by and found that installing the Intel Graphics adapter WDDM Graphics adapter WDDM - Intel HD Graphics was causing the problem If I don't install this update I don't have the file corruption issue The other problem is that I can't get my laptop to display on an external display The Win P keys don't bring up the display selection dialog I installed the above-mentioned Intel graphics update and the Win P keys were working now - but now the laptop goes into safe mode within - seconds of booting up - same as the original problem So now I can't display on an external monitor unless I install the Intel driver but the driver corrupts the system files and I run into the original problem The last issue is that the 'space' key on the laptop is acting oddly - hitting the space key almost always resets the cursor pointer a few words before where it's supposed to be or the cursor just disappears This didn't happen prior to the file corruption so I'm wondering if this is also related to the driver issue Any ideas Thanks

A:Intel Graphics adapter WDDM1.1 driver update causing system corruption

Forgot to mention that I have NVIDIA NVS 5200M graphics card.
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I recently got my Windows 7 Pro in the mail and I installed it last night. I've been getting back up and running and I've run into a bit of a problem.

I think I have it narrowed down. Windows update downloads some updates for my on-board Realtek network card and as soon as I restart my machine after the update, the internet won't turn on. The only way I could get it to work was to do a system restore to before the update.

Should I just skip that particular update and work with the old drivers?

here's a screenie of the driver it wants to install. (It's the Realtek one)

A:Windows Update kills my internet!

Windows update always creates a restore point before applying anything... do a system restore and see if you regain your internet...
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Ok this might take some explaining as I'm not that technically minded I bought an all singing all dancing computer in Nov complete with Windows Professional -bit A week after I got my computer Windows Update intalled some essential updates Immediately after the restart I noticed that my Logitech G keyboard display was Update Windows Kills computer???? my cycling through the functions for Windows Update Kills my computer???? no obvious reason Over the next few days more and more strange activity occurred until it got to the point that Window locked up and didn't work at all Even Task Manger would freeze yet programs that were open word mozilla games etc would still run fine A friend who is technically minded spent ages trying to roll back drivers etc to figure out what was wrong System restore failed as did all other attempts In the end as the comp was only a week old I cut my loses and reinstalled Windows onto a freshly formatted drive Fast forward trouble free computing until today So I get up and windows wants to install another update I've updated several times over the last few months with no problems so I tell it to install the essential stuff I'm so paranoid that I never let it install things without my permission and never install optional stuff After the restart the G display is playing up and I already know Sure enough the first thing to die is Karspersky which thinks all of it's databases are obsolete and turns itself off Rather than waiting for Windows to slowly die like the last time I tried a system restore This failed to fix the problem Eventually I resorted to my back up plan which I put in place after the first failure in November Basically I have hard drives an SSD c drive and two TB data drives I use one of those drives solely as a back up of the other two and it takes a complete back up and system image every week I booted from my Windows disk formatted the other two drives and installed the computer back to exactly how it was when it last backed up at the weekend This resolved the problem However windows update is now pestering me to install the updates shown in the picture below I obviously don't want to do that because it absolutely kills my computer I can't stress how utterly unusable it became that last time around Strangest crash I've ever seen it even got the point that 'safe mode' wouldn't work However I've paid good money for a genuine copy of Win despite a perfect cracked copy being available to me at the time It seems crazy to have done that and to not use the update facilities Does anyone have any clue what is doing on Also why do MS release essential updates that do so much damange FWIW I was fairly certain it was the malicious software removal tool that caused the problems in November and is comes as little surprise that the Feb edition of that tool was in this mornings updates is it the cause

A:Windows Update Kills my computer????

You might want to read up on this....

I'm not sure if it's causing your problems. Maybe a good place to start though.

Is Windows 7 reliability fix making PCs less reliable?
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I specifically upgraded to 10 Pro to get back App Notifications because I use a VPN in a restrictive country and I need to know when or if the VPN loses signal. The updates that installed on 5/14/16 have once again greyed out App Notifications and leave the message "Some settings are controlled by your organization." Well, this is a private machine and why Microsoft has imposed restrictions that I didn't set, I don't know, but I sure don't like it. Why is user choice being taken away? What's worse is, that previously, there were ways to force App Notifications back on, but the registry entry is either no longer there or has been moved, and the choice in gpedit.msc is not longer available. Anyone have any ideas about how to get App Notifications back?

A:Windows 10 Update Kills App Notifications

I don't think the option was taken away , running Win 10 Pro here and all the notification options are still available for me.
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A:Latest update kills computer

Is this an Amd processor? You really need to mention your system hardware when you ask a hardware question, but I realize you are new here so welcome aboard.
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I have a slightly different system to most I receive my Internet signal via a WAP Due to the local terain I have my WAP located as high as possible in the ceiling of my house and then run an RJ cable to a wireless router This router then feeds different computers by cable and a netbook update Internet kills Win7 by wireless Only one of the computers has Win installed All computers were running well up to midday yesterday I was on the Win computer when it suddenly shut down the application I was using and started to install the latest updates It didn't Win7 update kills Internet give me a chance to save what I was doing and then proceeded to Win7 update kills Internet re-boot After the re-boot I discovered my connection to the Internet had gone I checked my IP tables to see if anything had been changed but everything was OK Has anyone else experienced this behaviour and no I haven't fixed the problem - I'm using one of the other computers to write this post

A:Win7 update kills Internet

Could u try a system restore perhaps.
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A:Windows 10 Update Kills App Notifications

I don't think the option was taken away , running Win 10 Pro here and all the notification options are still available for me.
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ATi pro ASUS A N X- the latest mobo v and vid v drivers the latest mobo bios rev and a fresh install of Windows XP SP and DX a My problem is that once my computer reboots after installing any version of drivers off of the CD or web site Windows XP dies As soon as the system boots into XP i start getting errors about ATI driver XP Pro install 9700 apon Kills Sapphire failed delayed writes to the HD and bad mbr errors an on and on then files and shortcuts start going bad and the system runs very slow At this point i am not even able to reboot into safe mode I have gone so far as to only have one CD drive one Hard drive tried two diff drives one stick of ram swapped brands and the in ATI Sapphire 9700 Pro Kills XP apon driver install the system Then a fresh XP install with SP slipped in then dx the mobo drivers asus A N X nForce All is good till i install the ati drivers and my system dies The ATi runs fine on my KT system My geForce runs fine on this asus a n x which is where i am having the problem with the From what i can tell the card is fine and the drivers are okay on the kt but when on the nForce board A N X sh ATI Sapphire 9700 Pro Kills XP apon driver install t hits the fan I have found that if i use the latest nforce drivers from the nvidia web site over the latest from asus and let it install some enhanced IDE drivers ones not in the asus rls vs ATI Sapphire 9700 Pro Kills XP apon driver install the normal nforce ide driver it works just fine no corruption HAHA but then my cd burner will not burn any thing I have tried every thing plz help nbsp

A:ATI Sapphire 9700 Pro Kills XP apon driver install


I am using the latest drivers and have from the start (wxp-w2k-radeon-7-84-030228a1-008040c-efg.exe). Also, there are no old drivers to uninstall/remove because I am doing this on a fresh install of windows XP and XP does not even have generic drivers for the 9700.

As far as booting into safe mode goes, I can, if i do it after the first reboot when the drivers are first installed. If i try and boot normal and then go into safe mode on a 2nd or 3rd reboot, the system is too corrupted and it just keeps rebooting.

As far as what you said: "This is not a hardware error - I know from experience. This is a software issue which is probably brought up by a special set of circumstances between ATI's drivers and Windows XP. For what reason exactly, I do not know.", that is exactly what i think is the problem, but it looks more like a problem between the mobo drivers and the ATi drivers. I can't figure it out. The same card and the same drivers work just fine on my KT333 Epox board, and my geForce 4 works on both boards just fine.

I started out with the latest "non beta" drivers and had this problem, spent hours on it, then i did another fresh install and when it came time to install drivers again, i tried the older drivers that came on both the mobo CD and the 9700 CD, but i still have the same problem.

Only thing i can think of as being the problem now, is that this board is an nForce2, and my vid card is not from nVidia, but ATi!!! HEHE!
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I ran a software update and installed the latest Intel Mobile Chipset 4 drivers, and the screen blacks out in the middle of the install. this continue for ten minutes until the computer sleeps, and restrting fails to boot to the login menu.
I use Safe mode to uninstall the drivers, and on the next boot the computer works, and installs drivers. after a reboot everything is working. but three minutes after the reboot, the auto updator rcognizes new drivers, and installs and kills the computer again faster before I can stop it.


A:Intel Mobile Chipset 4 autodownloads driver then kills itself.

What auto-updater? If it is one of those driver update programs, either turn it off or get rid of it.
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A:Windows Update Kills Wireless Card

Hi - connect the wifi and run this WMI script. It will ge me info on wifi setup -

Download the zip file, extract the EXE to Desktop. RIGHT-click on EXE file. select "Run as Administrator"

2 notepads will open - 1 behind the other. Zip up both and attach to next post.

Regards. . .


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My Asus laptop has Asus live update installed go figure When I run a specific software I need for my business it gets killed every seconds A window pops up in bottom right of screen says quot Window Killed quot quot ASUS Live Update quot This window flashes on and off every seconds and it doesn t close the software but it cancels whatever I m doing in the program Anyway this is probably irrelevant The fact remains I want it update live kills programs. Asus off my computer I ve looked for fixes I can t find a startup service in msconfig called ALU Asus live update kills programs. or Asus Live Update It s also not in services If I try to uninstall Asus Live Update it gets an error The InstallShield Engine iKernal exe could not be launched Class not registered I downloaded asuslive update removal tool and it scanned my computer and then listed several files it claimed were malware and spyware Asus live update kills programs. none of which seemed to have anything to do with ALU Then they wanted to remove the files so I cancelled and uninstalled it Anyway I m out of ideas Any thoughts Thanks nbsp
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Hello All nbsp The first thing you might say is hell another hp omen backlight issue I know the forum is FULL of them and I've tried almost ALL solutions NONE OF THEM WORK nbsp I updated Backlight 15 Update With Omen - Gone Keyboard HP from Win had HP Omen Control and was able to change the color of my keyboard lights I updated to Windows was still able to but the I updated all the drivers using the HP Support Assistant and the keyboard backlight has vanished Now when I change the colors using HP Omen control I am only able to change the speakers and power button There is NO backlight in the rest of the system nbsp Then I did a complete fresh install of Windows My half keyboard speakers and HP Omen 15 - Keyboard Backlight Gone With Update power button became red Even installed HP System Event Utility but did not get ANY utility to change colors no hp omen color utility in nbsp http support hp com us-en drivers selfservice hp-omen- - -notebook-pc model nbsp I then did Windows again Upgraded to Win had HP Omen from to change colors but after upgrading all drivers the keyboard backlight is gone again nbsp Please tell me what to do What to install I cant do a fresh install of WIn again or do the - gt route again as it takes a lot of time Urrghh nbsp nbsp TL DRKeyboard backlights gone - Tried almost everything alreayd answered on this forum nothing worked
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A:Flash player update kills Facebook, Google

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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.Please do this even if you have previously posted logs for us.If you were unable to produce the logs originally please try once more.If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available. Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.
Thank you for your patience, and again sorry for the delay.
We need to see some information about what is happening in your machine. Please perform the following scan again: Download DDS by sUBs from the following link if you no longer have it available and save it to your Download LinkDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results. Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control can be found HERE.As I am just a silly little program running on the servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!
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