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HP recovery manager and hp setup manager not working with wi...

Q: HP recovery manager and hp setup manager not working with wi...

I have a hp pavilion g7-1219wm Notebook PC and upgraded from windows 7 home premium to the new windows 10 and the hp set up manager and hp recovery manager will not open the user account control says this app has been blocked for your protection. I do not know if my Norton 360 is blocking it or what. Windows 10 also did not load the hp wifi connection manager. My hp launch box ans hp support assistant works fine. Does anyone else have this problem?

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Preferred Solution: HP recovery manager and hp setup manager not working with wi...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: HP recovery manager and hp setup manager not working with wi...

I have a HP Pavilion g6 Notebook PC and I have experienced the same problem with HP Setup Manager after upgradingfrom Windows 7 to Windows 10. It has also de-activated my Microsoft Office 2010 and completely got rid of my Norton antivirus program. Any suggestions would be most appreciated. Thanks WinonaJS
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So a while ago my Manager can't HP Why Up Offi... Open save Recovery Manager/Back automatic updates told me I should upgrade to Windows on my Windows Why can't HP Recovery Manager/Back Up Manager save Open Offi... computer I did I've used it find for a while and then suddenly Why can't HP Recovery Manager/Back Up Manager save Open Offi... it started repairing itself and I got one of those bsod that eventually lead me to a nbsp pick a keyboard set up It of course made it so that I couldn't use any ports keyboards or mice no matter which I used After some reading I was told to go back to factory settings but before I did that I used the backup manager that HP offers I selected music videos and documents actually I think I selected all of the available options Anyhow once my computer was finished backing itself up onto my external harddrive with the HP program I reset the computer back to factory settings Upon opening the recovery manager and searching through my recovered files i have everything except my Open Office Files Is there a reason why this happened Did I do something wrong Does anyone know why it wouldn't have accepted those as documents to back up I'm extremely frustrated as I am a writer a poor one obviously since I have to use a free program instead of Microsoft Office and everything I was working on is simply gone with no explanation nbsp nbsp Can anyone help me understand Possibly even help me find the files if they are somewhere not quite so obvious
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Trying to create recovery disk on SanDisk Cruzer 32GB USB Flash Drive using HP Recovery Manager. On"Please Insert one of the Following Media" screen, the Recovery Manager just presents the system busy icon. Unable to select USB as media to be used. Is there a solution to address this problem?
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Hi, when trying to run the HP Recovery Manager on a HP Pavilion DV6-3180ea notebook, the error "Recover Manager has stopped working" occurs. Any ideas? Should I try reinstalling Recovery Manager? 

A:Recovery Manager has stopped working

Restart the PC and start continuously tapping F11 when you see the HP logo, this will start Recovery manager from the bios, see if it works using this method.
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Hi, I'm Krunal from India.I'm performing recovery of windows 7 home but but recovery manager just hanged at 74% and the windows requesting to not to turn off or unplug the notebook.What should I do now?Help me
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I tried to create a recovery media for my laptop, but when I insert my USB flash drive (as asked) it stops responding/working. 

View Solution.

A:Recovery Manager Stopped Working/Responding

Hello @Mickey_L, My apologies! I must have misread your original post. Try this document instead: HP PCs - Creating and Using a Microsoft Recovery USB Drive (Windows 10)
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I upgraded to win10 (big mistake) but now i'm back to Win7 and some system files are damaged. I've tried different methods to repair my system but all of them failed. Please help me. I need to get a refresh for my laptop
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Hello So basically my windows Aero theme is not working I can change to different themes and they change the background and sounds but I cannot change the color of my windows color When I click on the quot Window Color quot from the Personalization option in Task Manager it does not give me the regular option to change the window color and transparency I get a pop-out screen that says quot Window Color and Appearance quot and changing the color from there does not do anything I have read other places and tried to restart the quot Themes quot option in the Services exe but that does not help Both the quot Themes quot and quot Desktop Windows Manager Session Manager Windows Desktop working not properly Manager quot are started and run from the startup However when I restart the quot Desktop Windows Manager Session Manager quot it fixes the problem only for Desktop Windows Manager Session Manager not working properly a couple of seconds but Desktop Windows Manager Session Manager not working properly reverts back to the broken problem The color will change to what it's suppose to be but change right back I have a AMD Sapphire video card so I know it supports w e features Windows has I have the latest drivers from AMD and everything else works fine but this problem has persisted for a while now Is this a hardware problem Also This only happens when I startup my computer If I restart my computer after I see that the problem is there Desktop Windows Manager Session Manager not working properly then the problem will be fixed and the Aero Theme is fine Please advise on what I can do to fix this problem

A:Desktop Windows Manager Session Manager not working properly

Anybody out there have a clue?
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I needed to do a system recovery, I performed a backup onto dvds, when I tried to do a recovery of the backup the program stopped working. Any help in what I should do to restore my backup?
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Hello, I'm at a loss and afraid I've lost all my files.   Every time I restarted my computer I kept getting the Windows Boot Manager error message: Status: 0xc000000f Info: An error occured while attempting to read the boot configuration data. However, after googling and trying numerous methods to repair this, I now keep getting prompted with the Windows Recovery Manager.  I assumed that choosing the default factory restore option would prompt me with a back up option, but it didn't and proceeded to reformat.  I quickly shut my computer down. I don't know what to do next because now all I get is the Windows Recovery Manager option. Any help would be much appreciated!

A:Windows Boot Manager Error / Windows Recovery Manager Issue

If this string of events actually did start to reformat the drive, it might still be recoverable.  I would boot the computer to an independent OS IE: Linux Live on a CD or DVD and then look at the drive.  Then use that to copy your data to another drive.  Once the data is saved, then do whatever you want with this corrupted drive.  Do not try to continue with any other operations until the data is saved elsewhere.Since this PC came with Vista, once the data is saved, you could try the HP REcovery Manager to restore the original OS. Or just start over this a new install of windows 7
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I will try to be as precise as possible and give as much info as I can but I'm not sure what info is inconsequential and what HP HP manager recovery get inability Recovery Pavilion to error and past isn't at HP Pavilion Recovery error and inability to get past HP recovery manager this point But here goes For weeks I have tried to outsmart whoever it is that has had complete remote access to my laptop but changing as many admin permissions and incoming outgoing connections that I could find to keep them out A couple of days ago I did a system HP Pavilion Recovery error and inability to get past HP recovery manager restore to factory settings thinking this would do it It didn't he was still there He locked me out of all admin tools yesterday I have a system recovery disc made about a year ago and put that in my CD drive tonight thinking I could completely reformat the drive and wipe him out However at start-up I pushed F and came up with a screen that said something about HP Pavilion Recovery error and inability to get past HP recovery manager running the disc from E drive I apologize for not be able to give you specific language but I never thought it would get this far with no progress However under the line showing the drive it was booting from there was another line that started quot DETECTHAL REDIRECT quot then went on to say something about quot redirect name quot and redirect path quot none of which sounded legit to me And considering that this intruder had created so many other fake error info msgs already I didn't want to take the chance of this being something else that he had stuck in there I backed out of that reboot and restarted I've subequently tried to restart over a dozen times from the CD but even in Safe Mode it reverts to the HP Recovery Manager Once there I go through the prompts to reformat but then get an error msg that says error x a If the problem persists contact HP quot I can't get past this error nor can I get any type of command promt to come up I tried starting in safe mode with command prompt and it reverted back to the recovery manager Once the error comes up and I click OK to close it my laptop restarts and I continue in the same endless cycle If I try to boot up without the recovery disc in the CD drive I get a black screen that says quot Operating system not found quot I am assuming then that my Windows Vista system recovery disc is not working although if I put it into another computer I can see the files on it and there doesn't seem to be anything wrong I have a backup disc that I made a couple of years ago when I had Norton installed but have not tried them Should I Also a friend suggested that I use the recovery discs for my PC with Windows just to get an operating system loaded if it will load automatically from the CD then go in and try to access the Vista recovery CD I wish there was a quick fix to all of this as its been a very long weeks trying to get this guy out of my laptop and frustrating because I've been so incredibly unsuccessful I know you ask for detailed system information but I'm not sure what more I can tell you Please let me know what you need and I will do my very best to answer Any help with this issue would be so so appreciated - beyond words at this point So thank you to whoever can help

A:HP Pavilion Recovery error and inability to get past HP recovery manager

It sounds to me like you have malware. I suggest running malwarebytes.
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I am running Winn2000 PRO at school and we are suppossed to use the setup manager to do an unattend install from the computer in the room. Every time we try to though it pops up with a blue screen and says that an internal setup error has occured could not find a place for a swap file, and that settup can not continue. We are doing this with a clean hard drive and NTFS on the sever. We have allocated 2GB of hard drive space to the OS install. Please help even the teacher has no idea what is wrong.

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I'm just wondering if this HP Setup Manager program that came with my pc is useful for anything that maybe I'm just not recognizing. Can I uninstall the thing? I see where it may be useful to some but i don't know.

A:HP Setup Manager

If by this setup manager you mean an HP application that came bundled with your HP desktop, then most likely you can uninstall it. If you have an HP laptop and it has some special, non-standard buttons, then chances are this app lets you program them. If you have no use for them, you can safely uninstall it.
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I am running windows 7 on my laptop. I has windows vista before the upgrade. I had recovery discs for windows vista created from the recovery manager. I tried to make discs for windows 7. I would like to know why it won't let me make a disc for windows 7 because if I had trouble and needed to put in the recovery discs I wouldn't want to use the ones i had for windows vista. what should i do? here are screenshots to show what happens when i try to create the discs for windows 7.

A:Problem w/ creating recovery disc in Recovery Manager

HP PC Recovery Disc Creator, is for your HP Vista only, not for UpGrade of Win 7.

Try this:

Backup Complete Computer - Create an Image Backup
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If I abandon my efforts to install the latest Windows 10 update, would it be a feasible and a good choice for me to command HP Recovery Manager to make the "Minimized Image Recovery" to the factory condition of OS (Windows 7 Home Edition) with drivers and select software?  I have used HP Recovery Mgr to backup my files on an external hard drive.  Next question: How do I restore those files to my computer?  Should the restoration be done in Windows 7 or after I install Windows 10 on my computer?
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I am on Windows 10, and for the past couple months I have had booting/BSOD errors that usually give me "bad_system_config_info" and occasionally, "0xc000021a ". Sometimes, I have been able to boot in by accessing the UEFI settings, other times it seems like it just randomly decides to let me log in to my computer normally. When I am able to login, I check for viruses and I haven't found any, as well as run commands like "sfc/scannow", "chkdsk", or "bootsect".  I am trying to recreate recovery media via the HP Recovery Manager, but each time I insert the empty flashdrive, the Recovery Manager suddenly crashes. Please, any response to these combined issues would be greatly appreciated, I haven't been able to use this laptop regularly for months now.
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How can I unblock the HP SetUP Manager?  I got this message:  "This app has been blocked for your protection". Program Name:  hpDST.exeFile Origin:  Hard Drive on this computerProgram Location:  C:\Program Files (x86)Hewlett-Packard\Set Up Manager\hpDST.exe Thank you. 

A:HP SetUp Manager Blocked.

The exact same thing is happening to me and I don't want to have to download the entire software package for my 8500. I am not even sure if that will work as I still have a copy of an old download and it won't run either with the same error message. The printer works, but the solution center doesn't so I can't scan to my PC. I can scan to my wife's but not mine?
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I had deleted recovery partition because of boot mgr error. pre-installed OS: Windows 8.1 I have also ordered two sets of hp recovery disc but both shows same error (boot mgr) but yesterday I can't even open system recovery from hp recovery disc by press F11, even I try to change bios setting from secure boot to legacy boot but can't  open system recovery  What I do now?
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Hello nbsp I upgraded Recovery the HP to Using Manager Recovery delete Partition--... my notebook to Windows shortly after it was offered in August nbsp I also upgraded my main drive with a smaller SSD nbsp So now that the notebook's been running OK for almost a year I'd like to delete the recovery partition nbsp I only have a GB SSD so deleting that Recovery partition would give me almost more space on my C drive nbsp I tried using two different partition programs to do this-- both apps let me delete the partition D Recovery-- far right top but then neither will let me add the new space to the C drive nbsp There is small partition between the two and they will let me resize that partition but not the C partition nbsp nbsp I found that the HP Recovery Manager that's installed on my notebook has an option for deleting the partition Using HP Recovery Manager to delete the Recovery Partition--... but Using HP Recovery Manager to delete the Recovery Partition--... it doesn't say where it will put the new unallocated space but I didn't go all the way with it yet nbsp If I work through it the rest of the way will it give me the option of where to put the new unallocated space nbsp Or will it add it to the C drive automatically nbsp nbsp Below is a snapshot of the drives configuration the drive on TOP is the one in question nbsp

A:Using HP Recovery Manager to delete the Recovery Partition--...

Hi, I can see C: and D: do not sit next to each other therefore Windows Disk Manager may not like this. Please try: Note: you have to delete D: first. Regards.
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.... but I didn't touch it.
My d:\ is not empty - it is almost 80% full but when i click on it there are no files. Tried - to the extent of my knowledge - to see if the files are hidden but didn't reach anywhere. Tried a restore point but that didnt work either. Please help

A:HP Recovery Manager says that my recovery partition has been removed

Recovery Manager has hiccups sometimes...
Try re-booting and entering at boot.

If that fails you can order the Recovery Media from HP for a reasonable price.
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Guys I cant complete succesfully my system recovery nbsp Here is an event-by-event detail I have a DV Pavilion nbsp - I Complete fails) (Recovery Problem Recovery Manager Recovery Recovery is complete message appears Once your system restarts and you finish the inital - I restart- CMD exe window appears- Software Installation HP window appears- It restarts black window with HP Logo then Microsoft Corporation windows starting - Please wait while Windows sets up your computer Black screen - Please wait WHile Windows Continues Recovery Manager Problem (Recovery fails) setting up your computer light blue screen - Restarts again- black screen mouse pointer windows logo appears start sound Welcome Screen appears Vista Home Premium - Windows setup window Windows is now setting up the following items Pre-PININST Check Preinstall Software InstallerPre-PININST Preinstall software Installer ndPost PININSTAC Power CheckingBurnBoot Recovery Manager Problem (Recovery fails) All this with a HP on the back screen with the grey completation bar -Takes long time to complete the second task Preinstall Software Installer - Restarts Recovery Manager Problem (Recovery fails) logging off shutting down - Black screen white pointer again- Windows Welcome screen againNow when it is in the Windows is now setting up the following items - Pre-PININST An Recovery Manager window appears saying that The recovery attempt has failed Please select one of the following buttons Details or RetryWhen I hit details it appears the following - ChkErrBB CMD Detect some error during PININST-BBV - ChKErrBB CMD Check C system sav logs BurnBootWarn logI hit retry and the DVD CD open and it restarted the machineAnd Again back to the Welcome to the Recovery Manager original screen nbsp nbsp How can I solve this Thanks Solved View Solution

A:Recovery Manager Problem (Recovery fails)

I found away past it. Just close the window with the "X". Don't hit retry or it will just keep starting over. The box will appear a few more times during the process, but just keep hitting X and it should go through. Worked for me! I'm not sure if there are features or files missing because of the errors, but the system seems to work fine so far.
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My laptop came with Windows bit operating and there is a recovery partition to factory reset It was nbsp protected by the HP recovery manager After i update to Windows reset my PC not factory reset create manager media recovery recovery without with the option keep my files so now i have a Windows and i can create recovery media without recovery manager see nbsp in recovery partition nbsp one recovery folder and inside it one file of name lang in the Recovery partition rest of the files and i can't create recovery media without recovery manager see and there isn't any virus in my laptop its just create recovery media without recovery manager of changing settings i took the step of reset windows i believe my recovery partition is save but due to un availability of recovery manager it is not protected nbsp now i want to factory reset and by going to advance startup option i saw recovery manager ther but when i clicked to recovery manager it says can't open file x recovery hp rita-tool thats why i cannot proceed for factoey reset please guide me how can i get back recovery manager or how can i make recovery media nbsp please help nbsp
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Hello, I am trying to completely factory reset my pc but when I select Windows Recovery Environment in HP recovery manager, it just brings me to the login screen after it restarts my computer. I have tried factory resetting using windows but I get the message 'Could not find the recovery environment.'Is it possible for me to factory reset without having to spend any money, or will I have to order a disk from HP?
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My laptop has become very slow, I reinstalled windows and installed original drivers from HP's website. But, my laptop is still very slow. So, I'm hinking about restoring my laptop to factory settings. I don't have HP Backup & Recovery manager or Recovery Partition or any disc that came with laptop. If there is any way I can restore my laptop to Factory Settings, Please inform . And If I need to download anyting please give the link with it. Thank You.

A:Don't have Recovery partition and Recovery Manager to Reset ...

Hi there @HPian_B,  Before I provide troubleshooting documentation, I would like to take a minute to welcome you to the HP Support Community, where you can ask questions, find solutions and get help from the community! I read that you would like to reset your HP Pavilion g6-2310ex Notebook PC to factory settings.  Please read the document called Backing Up Your Files. This will provide you with ways to back up the files you have on your Notebook. Here is a document for you to read called Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive. I pulled some information from the document for you. The first thing I would like to make you aware of is that only DVD-R, DVD-R DL, DVD+R, or DVD+R DL discs are compatible with the Recovery Media Creation program. The following disc types are not compatible with the Recovery Media Creation program:CDsDVD-RWDVD+RWDVD-RW DLDVD+RW DLYou will then also see that in the document it says: The Recovery Media Creation software program allows  only one complete set of discs to be created.The Recovery Media Creation software program  requires an uncorrupted recovery partition (Recovery Image (D) to create a set of discs. Uncorrupted means the recovery partition has  not been modified or removed.The creation process takes about 30 minutes per DVD. The entire recovery set does not need to be created in one session.The Recovery Media Creation software can be aborted at any time, except during the writing (burning) process, by clicking  Cancel. The next time the Recovery Media Creation software program is run, it automatically starts where it last stopped.You can use the recovery discs you create on your computer on another computer only if the second computer is the same model as the one that created the recovery discs.Here is a document called Performing an HP system recovery (Windows 7) and another called Recover Windows 7 Operating System Using Microsoft Windows Backup and Restore. - This is used to Recover, Restore, or do a Clean Install of Windows 7.  Please make sure that you read these documents very carefully before you decided to reset to factory settings.  Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. Please also re-post with the exact error message you received. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos. Thanks!Have a great day
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I removed some spyware and recovery from Manager not Recovery Gateway the does work viruses from my father-in-laws computer It works ok for a little bit but then I will get a BSOD with the STOP x e error I do not have the peripherals that originally were installed on the system as I only took the tower to work on and have my own mouse keyboard and monitor installed Would this cause the problem At any rate I want to use the Gateway Recovery Center to do a factory system restore When I open it up and chose the factory restore option it wants me to restart my computer I chose to restart but it doesn't do the restore I have also asked it before to do a scandisk check recovery from the Gateway Recovery Manager does not work on start up but it won't do that either I have the mini dump files from the BSOD messages but I am just wondering if I should go ahead and take it back to his house and hook up the normal monitor and such and see if I get the BSOD then It doesn't seem to have any particular triggers like now I have had it on and running just fine for about minutes just trying the things that I have tried before It is running Windows Update now as it hasn't had any updates since March of this year I did a System Restore and then used Spybot S D to remove what was there whatever it had at the time would cause the computer to go to a blank white screen after about seconds on the desktop at startup I was told that it had started with some FBI pop up that was asking them to send to them to unlock their system or such Spybot caught a trojan something like fakeporn and removed it Since then the computer will start up normally but then give me te BSOD after a while It will start in safemode and run ok Guide me OMG don't judge me

A:recovery from the Gateway Recovery Manager does not work

This might help: seems to often relate to drivers and 0x0000008e to RAM. If there is a virus still about then you could get confusing BSOD errors.Always pop back and let us know the outcome - thanks
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This is a last resort for me nbsp My PC failed and would no longer boot to Windows Just kept spinning while trying to load Manager Cannot failure. Recovery access Recovery nbsp At this point I decided to access Recovery Recovery failure. Cannot access Recovery Manager Manager to do a Systom Restore back to factory settings I know I should have created a restore point when upgrading to Windows but life lesson learned nbsp Either way my installation failed and I'm no longer able to access Recovery Manager I did my diligence and backed up Recovery failure. Cannot access Recovery Manager my files to USB but it's useless since there's no operating system nbsp I downloaded a copy of Windows and burned to a disk but when booting from CD Drive it doesn't prompt to install Windows just says it is preparing set up for first use then an error appears saying Windows could not complete installation To install windows on this computer restart the installation nbsp I tried using my CD key on the microsoft website to try and download a copy of windows but it wouldn't let me because it was a factory copy nbsp I'm at a complete loss right now can't find any help with this situation and paying someone to fix this isn't an option nbsp What am I missing here guys nbsp Any assistance would be appreciated

A:Recovery failure. Cannot access Recovery Manager

Hi @xxboramirxx I would suggest you try the troubleshooting steps given in the link below : I am an HP EmployeePlease click ?Accept as Solution? on the post that solves your issue to help others find the same solution.Click the ?Thumbs Up? to say ?Thanks? for helping!
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Windows Setup Manager Wizard.XP-SP2
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"Next" after "Display Settings":

Setup Manager cannot load the Time zone data from the registry.The time zone settings page will be


The Setup Manager Program then crashes.

I have tried different Versions of Setup Manager and I get the same results.

Any ideas?

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I used to use and like JDownloader, but I have been having a lot of trouble with it lately - stalls where it does not begin a next download and redownloading the same file over and over. So, here's what I am after - I am looking to download files from RapidGator. I have a paid premium account. The site I want to download from has the links as plain text. So, I'd like to copy to the clipboard, an app pick them up, and then download. Is there any other very good app for this? I tried Mipony also, but even though it let me enter the RapidGator login, it is downloading at non-premium speeds.

Just in case it matters for your advice, I use Chrome (in case some browser extension is needed with your advice).

Thanks much in advance for all advice.

A:Download Manager / Setup Advice

I have been using GetRightPro for some years now. It seems to work better with IE than FF; however, that might be because of my desired configurations. I do not know if GetRightPro will flawlessly work with Google Chrome, I can't see why not.
Get it direct from Download GetRight Professional - GetRight Professional Download Manager -- you don't need to get it from a 3rd party. I think they have a trial version.
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I have looked around a bit and all solutions to this problem require me to get into the startup screen when booting from the installation disk upon startup. The problem is I cannot get to that screen!!

I am a uni student and can download windows 8 OS for free at msdnaa, I have done that and made an image file
on a dvd and usb stick. I then put both of those into my dell N5010 (which is running win 7 now) and try to access them upon startup, (I go into the boot menu and try booting from booth DVD and USB) and both times I just get the error "boot manager is missing press ctr, alt, del to restart) so I cannot even get into the installation screen to do the repair that is says I need to do on all the other solutions I have seen. Can anyone help me out here? thank you.

A:boot manager is missing cannot get to setup screen

How did you create the DVD and bootable thumb drive?
UEFI Bootable USB Flash Drive - Create in Windows
]USB Windows 7 Installation Key Drive - Create - Windows 7 Help Forums < works for Windows ISO files too.
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Hi, I'm trying to install Realtek HD Audio Manager. I have Vista Home Premium.

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Now what do I do? The installation doesn't seem to have installed anything. There is nothing in the start menu, programme files, control panel etc.

I'm really stuck. What am I supposed to be doing here?

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I am trying to install TradeStation 2000i on my laptop, weird: the setup.exe (or linked by autorun.exe) won't show up, after a few seconds of reading hard drive, nothing happened!
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More: when I tried to restart the computer, after ending a program (which always
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Tried other installation programs, seems fine, tried to install on other computers (with AMD
cpu), fine.

my laptop is centrino 1.4GHz, winxp pro sp2.

any suggestions appreciated.
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Hi I was having an idiot moment while trying to get my laptop to open the bios setup by hitting f I tried other function keys without the result I wanted I hit f which brought me to the quot edit boot options quot and erased what it said there and simply typed setup thinking Boot setup loading windows manager only that might so what I wanted To my Boot manager only loading windows setup surprise it did not Instead windows boot manager now will only load windows setup to restore my machine to factory settings which I DO NOT want to do I have Boot manager only loading windows setup tried Boot manager only loading windows setup booting in safe mode but it is trying to load in safe mode for windows setup I tried the boot manager and that says windows setup as the operating system EMS Enabled I have tried other combinations and other advice from other forums with no success It won't load anything except windows setup I need the stuff on my hard drive and cannot loose it I probably deserve it for being a knoob at this point Anyone knows what I can type in the edit boot options screen to get it to load windows normally or get the boot manager to load windows and not windows setup

A:Boot manager only loading windows setup

Can you boot to safe mode, or anything? I want you to open command prompt from whatever mode you can.
Do you have a win7 installation DVD or system repair disc?

If not do you have another win7 64bits machine? you can make a system repair disc on that machine System Repair Disc - Create and boot form that DVD on sick machine.
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I am attempting to upgrade from 4.5.  The first window states that setup detected previous version and will upgrade.   When I click next on that screen I am then promted with a window that states "Setup Has detected that no version of HP Device Manager 4.6 is installed.  the command -line options require that the application be installed to continue."  \Secondly with 4.5 only reverse shadow works. Not the Shadow. HP has not been all that proactive with this software.  Shure is nice when it work though. Jerry

A:Setup Has detected that no version of HP Device Manager 4.6 ...

Were you able to fix this issue? I am trying to install HPDM 4.7 (I have 4.6 SP5 installed) and it gives me the same message. I had it installed before in the server but had to remove it to reinstall it. I was able to resintall it once, but after I removed it a second time, this message keeps coming up. That's why I had to install 4.6 SP5 instead.
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Is the HP Recovery Manager installed on this computer or does it have to be downloaded?If is installed how  do I access it?Frank C 

View Solution.

A:recovery manager

Hello, Thank you for posting in the HP Support forum. If the computer arrived with Windows preinstalled and if you did not attemp to manually remove HP Recovery manager software then it should be there. You can click on the Start button of Windows and type its name to search for it. If you would like to perform system recovery, here are the official instructions >> If you simply want to create recovery media, here are the official instructions >>  (even though it states Win 8, it will work for Win 10, as well.)  Please, let me know if this works for you.
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I want to restore my G60 to factory settings. It came preinstalled with Vista. Not sure if its 32 or 64 bit. When I enter the recovery manager, the directions state to make sure the wireless connection is enabled. The computer button is red indicating the wireless connection is turned off. I press it, and nothing happens, it remains red.  I don't think the issue is the internet connection because if I boot up the computer normally I do get an internet connection.  Not sure if I should continue to the next step in the recovery manager or not since I don't appear to have an internet connection in there. Help please. Thank you.
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I was creating the recovery of window 8.1. I  used HP recovery manager for creating recovery DVD's. It required 5 two DVD's completed burnig process but  3rd DVD completed 80% or 85% and show ' error ' .I tried many times but it cannot work. So, please give me response  What am i do in thi situayion..
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Hi !I want to make a recovery disk for my envy- dv6 win 8 operating I lose the ability to refresh and install win 8 from my Hdd and have to Install it every time from the recovery disk or refreshing windows from hdd is still available ?thanks.

View Solution.

A:recovery manager

Hi, The option to reinstall the OS from the hard drive partition will still be available after you create your recovery media. Regards, DP-K
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Hey from where to download hp recovery manger for windows 10 ? 2. when i purchase laptop i have pre installed windows 8.1 then i formatted and clean install windows 10. now how to get back like when we purchased new laptop
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im having some very painful problems with my computer. i had to reformat my system so i made a backup using the HP recovery manager which backed my files in an external hardrive and they are names as Backup.001.exe and backup.002.fbw etc until 005

after i installed a fresh new vista i execute my backup.001.exe and when it tells me to click next it freezes for a minute then its back to normal and the next button dont work... (the next button does not take me to the next step of restoring, it stays in the same page)

the next button is active but does not take me to the next step so i cannot back my files up... i need help badly.. there is atleast 2 years of data in those backup files... i cannot get them running

i have Windows Vista Ultimate with 3 GB RAM

please help

thank you

A:HP Recovery Manager HELP!

anybody??? i reli need help badly
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Hi everyone,

I have a 2 months old HP Pavilion DM1-3014AU running on windows 7 home basic.

My query is that if i delete the recovery partition, can i get it back if i restore the netbook to factory condition through recovery disks.

A:HP Recovery Manager......

HP's recovery DVDs will not perform a Repair Install ...
It's also a good idea to make a Repair CD ...

After You remove the recovery partition .. W7 can resize the system partition to fill in the unused space ..
W7 can Extend or Shrink a partition.

Any partition resizing can be risky .. Make sure you have your data backed up.

I'm not sure about W7 .. but it used to be that if you removed the recovery partition ..
Then tried to use it to recover a HP supplied application ... it would know that the recovery partition was missing .. and ask for the recovery DVDs
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Hi I have Hp-Labtop with windows 10 home edition, few days I think windows a liitle bit slow, So I decided to make a recoveryHp recovery manager gives a message that recovery parition is not found(recovery parition exists in my computer and I haven't touch it) I have split C into two paritions one for my files and other for windows, could this be the reason????also by mistake windows.old was deleted..... If I try to create recover disks through Recovery manager will this delete recovery parition or what???Help Please
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Getting error code FFFFFF15 then i click on ok and come up with error code=45D can anyone tell me if this is a motherboard problem and will it be easier for me to buy a new laptop or to get it fixed

A:Hp recovery manager

Please explain in more detail what you are attempting to do when you see the error code.  Are you trying to perform an HP  recovery for the notebook from the onboard HP Recovery Manager? Did you create USB or DVD recovery media? You can boot to recovery media to invoke the HP Recovery Manager and perform a recovery.
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Hi i have Windows 8 currently installed on my computer which i upgraded from windows 7, i am disliking windows 8 so i want to go back and i remeber there being a recovery manager on windows 7 but i can no longer find it on windows 8. i have looked in my C drive and cannot find it either.
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HelloI have a laptop hp pavilion entertainment dv6500 and I needed to format it, but by mistake I formatted the recovery manager.Can I get/buy a recovery manager CD?Thank you

A:Recovery manager

Yes you can purchase recovery CDs further instructions here James
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hey guys~

ive recently created the recovery disc from the recovery manager, ive installed it, say it would turn my laptop to the original factory setting, after i installed it, everything is clear, as i expected, but however, now my laptop performance shrink ALOT! i mean ALOT! i cant even run Need For Speed Undercover properly in the lowest graphical settings, do anyone know whats the problem here?

ive checked the graphic card to see if its installed properly after the recovery and it is install and working properly, do anyone know the problem here?

however after the recovery, i didnt seen to care about the window update that much, could this be the problem?does updates make a difference? my laptop has Intel Dou Core @ 2GHz and has 2GB RAM, and graphics NVIDIA GeForce 8400M GS, my laptop now cant even run games at high graphics setting where prior to the recovery i can and very smooth

A:HP recovery Manager

Start by updating all of your drivers.

and yes, windows updates can make a huge difference. For example, no windows updates, no directx.
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Hi....I want to install a new operating system (linux) on my laptop and I havent made the recovery disk yet,after installing new operating system , can I do the recovery by the default recovery drive on my hdd without having the disks? in case I  make the recovery disk , do I lose the the ability to recover from My hard drive recovery drive ? (Because my hdd drive is much safer than the Disks in case of protection)thanks.

A:Recovery manager

Kooshan wrote:Hi....I want to install a new operating system (linux) on my laptop and I havent made the recovery disk yet,after installing new operating system , can I do the recovery by the default recovery drive on my hdd without having the disks? in case I  make the recovery disk , do I lose the the ability to recover from My hard drive recovery drive ? (Because my hdd drive is much safer than the Disks in case of protection)thanks.Create a usb recovery flashdrive before you make any changes!  Do not create a recovery disk set!  A Recovery disk set is quite fragile and can be destroyed with a single scratch on the disk label. A usb recovery flashdrive is, unlike a recovery DVD, quite durable. If you install Linux on the hard disk it will change the bootloader if you are not careful and no longer allow you to boot to Windows.  Making a usb recovery flashdrive will not remove the ability to use F11 unless you make any changes to the D: Recovery partition. That is where the Recovery Manager boots from when you use F11.
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New to the site, a little slow on computer knowledge and ill face it, I AM COMPLETELY INCOMPETENT WITH A PC. So, with that said...

I deleted my Recovery Manager feature off of Windows 7, wondering if it possible to recover? I wanted to restore back to factory settings but it fails every time, pretty sure it is due to the recovery manager being missing. Tried the F11 option also, still no hope. After hours of searching I now realize that it cannot just be added like a regular application but is there any possible way? I ordered the HP Recovery Disc hoping it holds an answer but I'm kinda in a time crunch. Any alternatives?

Even thought about upgrading Windows 7 but I'm guessing it wouldn't upgrade what isn't already there, correct?

Help is appreciated, and THANK YOU very, very much.

A:Recovery Manager

Hello and welcome to Bleepingcomputer.

Are you stating that you removed Windows system restore from your computer or are you referring to a third party recovery manager program?

Thanks in advance.

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My Hp Laptop Was In The Process Of Getting An OS Update & My Sister Turned It Off (As A Prank) Before Windows 10 Finished Installing. Long Story Short I Had To Reinstall Windows 7 On It But Before Downloading Win 10 I Had To Free Up Space On My Recovery (Partition). So I Formatted It. Now I Don't Have HP Recovery Manager Or Any Other HP Factory Apps. How Can I Get Those Back?

A:HP Recovery Manager

Hi, There's no download for Recovery Manager, but pretty much all the other software and drivers for your notebook can be downloaded from the link below. Regards, DP-K
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Help. My Hp Touchsmart 300 won't boot up windows it goes to the blue house screen when switched on.  If I press F11 it will only let me do a system recovery with warning it will go back to factory setting.  I want to "file back up program" but it is greyed off and won't let me click it. 

A:Recovery manager

Hello, Welcome to the HP Support forum. Thank you for post. Some (most) HP Recovery procedures include procedure to back-up files before the actual recovery process. However, yoy may back-up your files this way usig external software.Please, download GNU/Linux version - > Linux Mint XFCE 18 - Linux based OS.  >> Download/save the ISO image. You need to write it on a new blank DVD or on empty USB thumbdrive (min 2 GB capacity).  How to create bootable ISO on USB device >> to write ISO to DVD >>   When ready with the USB drive or with the DVD: * Ensure Secure Boot is disabled.* Ensure Legacy mode is enabled.* Save the UEFI/BIOS changes.Details>> Eventually, please, shutdown the computer using the power button.Insert the Windows USB thumdrive or the DVD prepared previouslyPower  on the PC.As soon as you press the power-on button, keep hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one Choose F9 to open Boot options. Select the thumb drive as boot option.You will now boot from Linux Mint media. Once ready and once you open the Files, you will notice it has automatically mounted your PC's HDD - you will be able to browse through your directories and copy/backup to external device the required files.  Once ready, you can use the F11 option to reimage your PC  / restote to factory default condition.Hope this helps, let me know how it goes.
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I got something buggy on my laptop, and i want to recover my laptop to the first time i got the pc. And when i downloading the recovery manager i got a message : This softpaq wil nott be installed on this pc beacuse HP Recovery Manager cannot be found in this system. Any help ?

A:HP Recovery Manager

Your specs say, HP PC with Windows 8 x86, therefore not Pre-installed, HP Recovery Manager would only work on the old OS & not on the upgraded OS.
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hey does anyone know were i can get the recovery manager for my HP pavilion desktop computer a1253w?

ive looked for it everywere in my computer but it isnt there...

A:recovery manager

Originally Posted by vistafever

hey does anyone know were i can get the recovery manager for my HP pavilion desktop computer a1253w?

ive looked for it everywere in my computer but it isnt there...

Welcome to the forums!

According to the HP support website, here are the steps to use the recovery manager:

Starting the recovery from Windows Vista
Use the following steps to recover the computer starting from the Windows Vista desktop:
Turn off the computer.Disconnect all connected devices (such as the Personal Media Drive, USB drives, printer, and fax), remove media from drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, and power cord.Turn on the computer.From the Windows desktop click Start , and then All Programs .Click PC Help & Tools .Click Recovery Manager .
The Recovery Manager Welcome screen appears.Click Next . On the Software Program Re-installation screen select No , and then click Next .On the Hardware Re-installation screen select No , and then click Next .On the screen that prompts for Microsoft System Restore select No , and then click Next .The Recovery Manager prompts if you want to restore the computer to its original factory shipped condition. Click Yes , and then click Next .
The computer restarts and opens the Recovery Manager program.Click Next .On the Microsoft System Restore screen select No , and then click Next .Confirm that you want to run a System Recovery by selecting Yes , and then click Next .The Recovery Manager gives you the option of backing up your data files. Backing up your files is recommended. To back up your files select Yes , and then click Next . Follow the onscreen instructions.
If you do not want to backup your files, select No , and then click Next .After the System Recovery is complete, the computer restarts and continues into Windows setup. Complete the setup screens and wait until the computer finishes the setup. Then, turn off the computer, reconnect all peripheral devices, and turn on the computer.Before using the computer, update and protect your computer. Reinstall any virus and security software that was installed before the System Recovery.Reinstall any software applications that were added after puchasing the computer, and any files that were backed up.

If you can't access the recovery manager with these steps or it's not working, you'll need to order recovery disks from HP directly.
Please let us know if this works for you.

Here's the source URL which contains links that may be helpful to you: HP and Compaq Desktop PCs*-* Performing an HP System Recovery in Windows Vista*
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could smeone tell whats wrong with my recovery manager program in HP pavilion laptop... when i run the program, a window appears:

microsoft visual c++ runtime library
runtime error
program c:\windows\sminst\restore7.exe
abnormal program termination...

how can i fix the error?

thanks for helping!!!

A:hp recovery manager

Originally Posted by opette

could smeone tell whats wrong with my recovery manager program in HP pavilion laptop... when i run the program, a window appears:

microsoft visual c++ runtime library
runtime error
program c:\windows\sminst\restore7.exe
abnormal program termination...

how can i fix the error?

thanks for helping!!!

Are you using Vista....
If yes you can refer this link where you can download universal recovery disk. Please follow this link
Create a Recovery Disc
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Hi my Compaq presario laptop has been corrupted by a virus...unfortunately, I did not take a recovery disk. Although I am able to access my vista I am not sure if I make the recovery disk now, it will reset my comp to current condition(with viruses) or factory outlet ????? What should I do????

A:Recovery manager

Backup your files, shut off the PC, turn power on again and keep tapping F11. That will get you to the reinstallation wizard - follow the prompts.

HP Notebook PCs*-* Using HP Backup and Recovery Manager*
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In my desktop PC, Windows 7 Professional 32 bit was preinstalled and recovery partition also available. But in the programe menu, HP Recovery Manager was not available. I have downloaded HP Recovery Manager software in several time and tried to install, but failed. I want to re-install windows through hp recovery manager. Please help me about the installation of HP Recovery Manager and how can I get this software. Sir, help me in details. My email- [email protected]
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When I open my HP Recovery Manager and select "yes" for the Software Program Re-Installation,
the Select a program to install window appears (like it should) EXCEPT it is EMPTY!!!!
Where is the list of all the programs that we installed on my computer when I first used it?

Thank you!!

HP Pavilion dv7-1245dx
Vista Home Premium x64

A:HP Recovery Manager

Above link may answer any questions you have about HP's reovery manager.

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I have pressed F11 key on startup and searched recovery manager on the search but hp recovery manager didnt come. Can anyone tell me what to do ?

A:where is recovery manager?

Hello, Thank you for posting in the HP Support forum. Welcome!  HP Recovery is only available for comuter that originally came with Windows preinstalled by HP (a.k.a. OEM Windows). It will appear if the recovery partitions are working and intact. Once you start your computer after pressing the power-on button, keep hitting the Esc button (like tap-tap-tap).Then an HP boot options will appear and you can choose the recovery options. Alternatively, start to Windows and load it from there. More information can be found in the HP official article >>  (Win 10)>>  (Win 8/8.1) If the recovery partitions are not working, if you want to recover your machine to factory default condition, you may have to reinstall Windows and/or purchase recovery media from HP to restore to factory default condition. Let me know if this works for you.
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Using an E-machines desk top with Vista 32-bit Home Premium.

Recently, I tried to install some service pack update & it wreaked havoc on my computer. After fiddling around with it (it had basically frozen while installing the pack), the whole thing ended up wiping Everything clean & in the end, I needed the install disc to fix it. (which I *just* found)

So now I'm stuck on some "Welcome Window" & it won't connect to the internet. I know the connection works, cause I'm using the same broadband line to it on my laptop now. I keep reading online about fixing w/ a "Recovery Manager" in the start menu, but I'm not seeing that anywhere. There's an error I see that says "Error 815"..."WAN miniport", etc.
What to do now? Thanks.

A:Help w. recovery manager

5 days. all is still quiet. * bump*
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Every time I use the magnify button on my microsoft comfort sculpt mouse the hp Recovery Manager screen opens up..... This is so agrivating....  is there anyway I can get this to stop....  and usually it is right where I am working...I am 70 years old and I need the magnify button....
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I read in another board that HP Recovery Manager can be accessed from the start menu. But it cannot be accessd from the Start Menu on my Windows 10 system! I haven't tried this recently, but can I still access it by pressing F11 immediately after switching on my PC? More importantly, can I still reset my PC to Factory Settings using the HP Recovery Manager now that I have Windows 10? If not, I might as well delete the HP recovery partition to free up space....
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My question is hopefully simple.  I recently reinstalled Windows 7 on my HP Pavilion 6000 series desktop using the HP Recovery Manager app built-in to the computer.  The restore went well, without any hitches. What I need to know is whether the process wiped the hard drive clean.  That is, is the data I created, e.g., Excel, Word files, etc., still there even though the file names, etc. have been deleted?  Is the computer hard drive wiped such that I could donate the computer and not worry about someone using some data recover utility to find and recreat the data that was on my C:\ partition?
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hi !

i have got a laptop acer aspire 5535 ! i wanna make a recovery disc !
but i was search in search box of start menu for recovery manager and i found nothing ....

perhaps i have delete the file and i dont remeber ...

i wanna format my laptop and can find the way ....

i am greek and i donno very good english ...

thanks for your time and assistance

A:recovery manager

Too many computer manufacturers don't furnish a Vista installation DVD with their pcs that are pre-installed with Vista. Often they only have a hidden recovery partition that you can access to take back your pc to its original factory installation state! (Thus you lose your data and all installed applications, setting changes, etc.)
If you don't have an installation DVD, then you cannot reinstall Vista without using this recovery partition, and you cannot access the new Vista Recovery Environment, which is what corresponds to XP's Recovery Console. So, if you don't have a Vista installation DVD, what do you do in order to access the Vista Recovery Environment, at least? You go to this site and download the makings for a recovery disk:
Windows Vista Recovery Disc Download &#x2014; The NeoSmart Files

As far as formatting your hard disk, you can boot from the sytem recovery disk you download from the URL above, then go to the Command Prompt section of the Recovery Environment, then use the FORMAT command to format, as explained in this tutorial:

How to use the Command Prompt in the Vista Windows Recovery Environment
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I accidentally uninstalled HP Recovery Manager. I tried doing a system restore but it did not help. Is there anyway I can download this program ? Thank you

A:HP Recovery Manager

shge123 Try this link: Good Luck
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Upgraded to Windows 7 from vista but now I cant revover my files that I backed up before to this version cause the hp recovery manager freezes around when it gets to 12% of the first disk. If possible I would like to get those files back. Any ideas anyone?

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If you have a HP computer then HP has it's own Recovery Manager HP version of System Restore installed called HP Recovery Manager You can uninstall this in Programs and HP Recovery Manager Features I ran across this statement in Tutorials It needs some clarifications In Pavillion and Presario notebooks HP Rec Mgr does more than just System restore And btw HP does not have its own version of SR It runs Windows' version HP Rec Mgr has other functions Re-install original software programs and hardware drivers and complete System Recovery restoring the original hard disk factory template It can be utilized to create a set of recovery discs In HP Business notebook Rec Mgr does not re-install software progs and drivers but does the others listed in Pavilion Presario models I don't think HP Recovery Manager should be uninstalled Or if perchance he meant uninstalling System Restore be aware that HP Rec Mgr will be unable to system restore on its own if Windows SR is unstalled or disabled

A:HP Recovery Manager

Umm where did you see that cause you can't uninstall it and its not even listed in the Program and Features. You can only disable the windows system restore. I'm pretty sure all HP products have the Recovery Manager to restore you computer to Factory Condition.
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Hello. When i start my computer it goes as usual, then when the windows icon is expected come it says ''Recovery Manager''Then it says ''The  attempted to recovery has failed. Click one of these buttons'' with the options ''Save log, Ditails and try again'' the rest of the screen is black. Help please.
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i have tried to installed hp recovery manager software from different setup .. but none of them works.  recovery manager is not working in my pc.. how to download? where to get?
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If there's here any user with a Hewlett-Packard PC that has preinstalled Windows 7 , maybe has notice that has some recovery tools, which are call "Recovery Manager" and is showed in the start menu. Inside the program there are many options, and two of them are which I need further information. (Sory but the interface is in Spanish, anywhere options are positioned in the same place of the English version... I think :s)

One of them (mark as number 1 in red) allows to restore the computer to its original factory condition. So what I figure out is that the program will format the hard drive and will install install everything from scratch. Am I rigth?
The other option (mark as number 2 in red) allows to delete the recovery partition. Is that recovery partition the same which is common name as FACTORY_IMAGE ?

If anyone KNOWS something about this, please give me a hand, thanks.

A:Need help with Recovery Manager

Unless it gives you a further option for Non-Destructive Recovery which saves your files, a Factory Recovery will wipe the HD first before putting it back to factory condition.

It can also be run from boot by tapping the F11 key at bootup.

Make the Recovery Disk set from within that Windows7 utility now so you have another option, or can then consider wiping the Recovery partition although having it as another backup is probably wise with a Win7 computer.

Many tech enthusiasts find a clean-copy retail installer for their version to clean reinstall without the factory bloatware, using the Product Key on COA sticker on machine. In that case, you can wipe the HD before reinstalling, but make the Recovery disks first as sometimes the maker requires factory install to service hardware warranty.
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Here is my problem. I had a 32 bit Vista installed on my machine first. Then I installed Windows 7 on another partition, thinking that I'd have a dual boot set up. But the second OS became the default system to appear after a bootup and the bootup manager did not appear at all.

So I tried creating another partition and installing another OS there -- this time XP. Now XP became the default OS, and bootup manager still did not appear.

Using EasyBCD, I made sure that the other OSes were properly recorded in the bootup manager. They were. But still...the bootup manager did not appear during bootup.

What do you think I should do? Obviously Windows' bootup manager is somehow impaired. Should I try GRUB?

A:How to make bootup manager appear in multi boott setup?

Make sure the timeout hasn't been set to 0
Open an Administrative Command Prompt (Click Start, type cmd, press CTRL+SHIFT+ENTER, hold CTRL+SHIFT until the window opens)
type bcdedit |findstr "timeout" and press Enter
If it's set to 0, type this to change it to 15 seconds (or what ever you choose):
bcdedit /timeout 15


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Here is my problem. I had a 32 bit Vista installed on my machine first. Then I installed Windows 7 on another partition, thinking that I'd have a dual boot set up. But the second OS became the default system to appear after a bootup and the bootup manager did not appear at all.

So I tried creating another partition and installing another OS there -- this time XP. Now XP became the default OS, and bootup manager still did not appear.

Using EasyBCD, I made sure that the other OSes were properly recorded in the bootup manager. They were. But still...the bootup manager did not appear during bootup.

What do you think I should do? Obviously Windows' bootup manager is somehow impaired. Should I try GRUB?

A:How to make bootup manager appear in multi boott setup?

Hi picardo,
Post a screenshot of Disk Management and the contents of bcd from the Easybcd program.
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Hello all,

I am been trying to fix an issue on my girlfriend's computer. Ever since I removed a malware infection she had, the computer was doing the following: taskbar turns grey and internet stops working. Thinking this was still a malware issue, I posted in that section of the website (see link below). I have since been cleared of malware, but we have determined that the issue is related to the Desktop Windows Manager Session Manager and WLAN AutoConfig, both of which are set to start to automatically start when booting, but seem to be crashing. My taskbar goes back to normal and the internet works once I manually start these services.

Removed Win 7 AntiSpyware - other issues after rebooting

Lenovo IdeaPad Y460 (0633)
windows 7 home premium

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After the last window's update on Dec th failed my computer behaves strangely I tried to restore window's and network task open not not can Can shut down manager/ update/ manager the system to before the update but now I can not open window's update In normal mode the window update window freezes when opened In safe mode window update does not even open Also my task manager does not open in normal mode A taskmanager icon appears on the system tray but Can not open window's update/ task manager/ network manager and can not shut down the task manager does not show up Also the wireless network manager freezes when I try to access it in normal mode The system takes longer than usual to load in normal mode The system also frequently crashes while starting up in normal mode only a blank screen with a mouse arrow in the middle appears When I shut the computer down it freezes in log out screen so I have to manually shut it down The defragment also will not run There is serveral cases of service hang report in my problem log involving Nlasvc SstpSvc WinHttpAutoProxySvc I'm sure I don't have any malware in my system left since I checked it through the virus removal hijackthis forum as well as multiple virus scans still the problem persist

A:Can not open window's update/ task manager/ network manager and can not shut down

Hi boman,

Some questions:

You said you are sure you don't have any malware left. Did you have malware? And did you have malware when you tried to do the update which wasn't sucessful?

Do you have a cd with your computer?

Which Antivirus program are you using?

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Two of my USB external Hard drives a Fantom GB and a Western Digital My Book GB cannot be seen in My Computer I can see them Computer Manager External & Manager drives Device but in show not Disk in Device Manager and that says that they are working properly and the drivers are up to Date In Disk Manager the external drives had a black bar unlike the other drives which had blue bars The external disks had a number assigned to them but no letter I have tried diskpart in the command prompt was able to External drives show in Device Manager & Disk Manager but not Computer assign a letter then had to format the drives and they did show up in My computer as valid empty external hard drives with the correct amount of space on them But when I tried to recover the backed up data for one of the disks less than a External drives show in Device Manager & Disk Manager but not Computer third of the capacity of either drive they went back to not being recognized by My Computer ans in disk manager had a black line with no letter again I just went through that process again got both drives back and tried to recover the backed up files to my Fantom drive and lost the Fantom drive once again I am attaching screen shots of my current My Computer Computer in Device Manager and Disk Manager In Device Manager you can see the Fantom The My Book is the WD AAV In Disk Manager the My Book shows healthy External drives show in Device Manager & Disk Manager but not Computer with Disk and the letter L The Fantom is Disk with no letter and a black bar In My computer the My Book is there but not the Fantom Any ideas for this I am about to just recover my computer to factory setup and start new I have saved all my important files and mail to the newer Toshiba Canvio Thanks in advance Dick

A:External drives show in Device Manager & Disk Manager but not Computer

Hi Dick1030,

Welcome to Seven Forums.

Please do as follows:

1. It is unusual for the System Reserved Partition to have a drive letter. Please remove the drive letter.

2. Please remove (always Safely Remove) all the external drives including any card reader and do a drive cleanup as indicated here. It will clean your system of all non-present devices and you will be starting with a clean slate.(Incidentally this can resolve many drive letter assignment confusion of Windows OS, as you can see in the referenced thread.)

3. After you reboot on completion of the drive cleanup, plugin only your WD My Book and the Fantom drive. As you plug-in the driver for each device will be installed ab-initio. You can watch it.

4. Now take a screenshot of the Disk Management and post. While taking the screenshot, click on "Show/Hide Console Tree” and “Show/Hide Action Pane” buttons on the toolbar on top to hide those and also pull up the center partition line up as much as possible so that we get a clear and full view.

5. Also tell us whether you are sure that you had formatted the Fantom drive and it contains data and whether you want to recover the data..

(Your statements and the screenshots are so confusing - atleast to me - it is necessary that you do the above and restate the problem.)
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i have my recovery partition still working fine. OS is also working. But i cant do the one key recovery. The link which connects both boot agent and recovery drive is gone somehow and HP RECOVERY manager says recovery partition is disabled. But for me its still there. Can you give a solution to recover the recovery manager ?

A:Recover Recovery Manager

Dear Customer,  I did research on this issue and found this Document:  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee
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Hi there,I have a problem about hp recovery manager. few months ago I upgraded to the Win10, and I reset(Soft reset) my  pc yesterday. after that,I tried to find HP recovery manager but I couldnt find it. I need to install HP divers to my notebook HP 3d drive guard, coolsense,beats audio etc. I am still using windows 10 and I tried to install it from internet but it didnt work. so help me to install recovery manager please.
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where can I find cyberlink recovery manager software?I installed a new windows 7 and I found all the drivers difinitions and softwares that came with my dv6 notebook but I couldn't find the cyberlink recovery manager! how can I install it ? Thanks

A:cyberlink recovery manager

The Cyberlink recovery manager was designed to work with the HP recovery partition and the factory installed Windows 7 HP version OS. The recovery manager will not work with a retail install of W7.  Here is a better solution, go to the control panel and find "Backup and Restore". In the left column find "Create a system image" and "Create a system repair disc". These two applications work together to restore you computer at the time of creation. You can also use your W7 installation DVD as a system repair disc.  Unlike the HP recovery disc's, you can make as many sets as you like.
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I had to reinstall Windows 10 due to a major Windows file corruption issue. In the process, I lost my HP recovery manager. Can the HP Recovery Manager be restored? I am trying to recover some of the original software applications which were on the desktop.

A:Can the HP Recovery Manager be downloaded?

Hi: Unfortunately, the HP Recovery Manager software cannot be downloaded for your model PC. In any event, it does not contain the operating system, or any individual programs that came with your PC. All the recovery manager software does is to provide a method to access the recovery partition to restore the hard drive to its out of the box condition. If the bundled software is very important to you, you can always purchase as set of recovery disks for your PC and re-upgrade to W8.1 and then to W10.
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 Hello, I made a data backup using your program HP Backup and Recovery Manager, but when I tried the data restores gave me the error of which I am attaching the photo.How can I do x recover or repair the damaged backup ????Thank you in advance x the answer!FRANK
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Hello, 1. Tow years ago my laptop came with windows 8 and i made an upgrade to windows 10 afew months ago.2.yesterday it didn't boot into windows .I did a CHKDSK/f using recovery manager and found 176 sectors destroyed.3.I tried to recover and i was almost to finish, but in the midle of the prossess the power cut off and since then i cant find the recovery manager meaning there is no way to get into it.The only thing i can do when i press the power button is F2 (harware diagnostics).F11 doen't work.Is there a way to download from another computer ,the recovery manager  tool and make it bootable to a USB stickso i can fix the computer whith out loss of my data?Thank you in advance. 

A:Recovery manager does not exists

pavlos123 wrote:Hello, 1. Tow years ago my laptop came with windows 8 and i made an upgrade to windows 10 afew months ago.2.yesterday it didn't boot into windows .I did a CHKDSK/f using recovery manager and found 176 sectors destroyed.3.I tried to recover and i was almost to finish, but in the midle of the prossess the power cut off and since then i cant find the recovery manager meaning there is no way to get into it.The only thing i can do when i press the power button is F2 (harware diagnostics).F11 doen't work.Is there a way to download from another computer ,the recovery manager  tool and make it bootable to a USB stickso i can fix the computer whith out loss of my data?Thank you in advance. No there is not much you can do there but backup your data if you can by going into safe mode F8 and copy much as you can off to a portable device. And then order the HP recovery disk from hp or computer surgeon to reset back to factory install to get it working. I don't recall Win8 machine came with a HP recovery partition but you had to order the disk from HP or 3rd party-I could be wrong but that how I remember it. You can't use another system recovery because it is tied to that system COA and doing so would invalidate their COA something they wouldn't be happy to find out. You must use and get the Recovery disk matching your Serial number to restore your system.
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I format the HP Pavilion dv6 with iso unofficial and HP programs are not I need the recovery manager

A:how to download recovery manager

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue. The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number.   Sorry, but HP only provides the HP Recovery Manager as part of the factory installation. HP doesn't provide downloads of the HP Recovery Manager, HP Recovery Partition or HP Recovery Media. You may need to order the HP Recovery Media to return you computer to a factory like state. Please contact HP in your country / region via the HP Worldwide Support Portal to order HP Recovery Media. If you have any further questions, please don't hesitate to ask. Please click the White KUDOS "Thumbs Up" to show your appreciation
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A:Vista Recovery Manager

Can you still boot into Vista? If so, there may be a way to get to the Recovery partition from there, and perhaps it's not too late to create your set of Recovery DVDs.
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A:Hp recovery manager crash

gily2k Hello;Allow me to welcome you to the HP forums!I read your post about the HP Recovery Manager crashing and wanted to help -- but need more information. Did your PC come with Win10 already preinstalled? OR ... did you Upgrade it to Win10, and if so, what was the prior OS version?We can proceed once you provide the information.Thanks
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I'm trying to restore my computer and it is absolutely driving me CRAZY! Last thursday I tried running the HP Recovery manager to restore it back to it's factory image and it kept freezing around 77%, so I chatted online with an HP customer support guy and he told me I needed to get the restore disks. I got the restore disks today and it freezes at 33%! What should I do?

A:HP Recovery Manager keeps freezing!

Hello heisleyamor,
Have you tried to do this in safe mode ?.
Good luck and post your results, thanks.
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I need to restore my HP laptop to factory setting to get rid of pop-ups, or possible virus, and also laptop freezing; however, I can't get to the Restore to Factory Setting page without a Recovery Manager. How do I get Recovery Manager on my laptop; or, is there another way to accomplish this task without a CD?

A:No Recovery Manager on HP laptop

you should be able to access the recovery partition manger by using the F11 key when restart your computer. by the way not try doing a cleanup and installing antivirus. the anti malaware forum can help you with that easily
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Microsoft System Restore
Microsoft Startup Repair Tool
System Recovery
Run Computer Checkup
File Backup Program

Can somebody please help me out here and let me know where to go from here? I'm struggling with this one!


A:Help! Still having trouble with recovery manager


I have reported your problem to a special group.

Someone should be with you soon.
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Where can I download HP's Backup and recovery Manager for HP Pavillion a6200n.
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A:HP Backup and Recovery Manager

You didn't say what OS, but here is Vista link for drivers:
No Backup & Recovery there though.
apparently they don't bundle it anymore, however it is still available here:

and directions if you need:
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I have factory manager in my hard drive but when i try to access to recovery manager pressing F11 do not recognize it

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