Windows Support Forum

Bluetooth not found in HP Pavillion Notebook

Q: Bluetooth not found in HP Pavillion Notebook

I did not find bluetooth in my device. Is the hardware actually not installed or is there any problem?
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Preferred Solution: Bluetooth not found in HP Pavillion Notebook

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I was working on the notebook one minute then it just stopped nbsp nbsp nbsp I decided that it might need a new battery which I purchased from Amazon nbsp It arrived I nbsp installed it and it booted up nbsp I assumed it was fixed nbsp Pavillion Notebook dv4 HP I turned it off and took it to a camera club meeting tried turning it on nothing nbsp nbsp So I ordered a new charger cord with Amazon nbsp It arrived a few days later plugged it in and it worked again nbsp My Norton security needed upgrading which took about hour nbsp As soon as that was done it stopped again nbsp I went thru the suggestion of taking the battery out waiting minutes after unplugging charger holding the power button for seconds etc nbsp Nothing nbsp Very frustrating nbsp So far I have only spent under for both the battery and charing cord nbsp I don't know what else to HP Pavillion dv4 Notebook do nbsp Any suggestions nbsp Thanks nbsp
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i have an hp pavillion dv 6 entertainment notebook ? can i enhance it with new 3 d card?? it has a built it mobile chip set !

A:HP Pavillion notebook

General speaking, you cannot upgrade the video card or GPU in a laptop.
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I have a HP pavillion Notebook (DV9700 with Vista) that is suppose to have a built in camera. However I can not access this camera. Is there someway or something I have to do before trying to access the camera?

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Any successes on hp pavillion notebook? the dv2623tu in particular

A:Any successes on hp pavillion notebook?

You might find the answer you're looking for in
Can I install windows7 to my HP/Compaq CQ40-323AX?

depends on the hardware spec of your system.
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Hi I want to instal  one SSD disk on my computer. Do anyone now if it is  Sata 3 port on this computer ? If it isn`t can I install  Sata 3 port or do I have to chang motheboard ! Regards KOB32

A:HP Pavillion 15 Notebook PC-e061so

Hi: Run this free hardware analyzer that I have zipped up and attached below. Run the file, close the summary window and on the left side of the window, click to expand the Drives section. Then click to expand the sata/atapi drives section. Click on your hard drive name listed there.  The first line will be the Drive Controller spec. It will report the hard drive type running at a certain speed. For example Serial ATA 6 Gb/s @ 6 Gb/s. If your notebook only has a SATA II port, it might report Serial ATA 6 Gb/s @ 3 Gb/s, or Serial ATA 3 Gb/s  @  3 Gb/s.  

 ?3145 KB
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Hello, I was just wondering if it would be possible for me to upgrade my RAM, it currently is at 8GB, I would like to upgrade it to 16GB or whatever the max is. Thanks!

A:Can I upgrade the RAM of my HP-Pavillion Notebook

Hi Yes your notebook should support upto 16 GB I found the link for manuals Page 1/2: memory infoPage 41: how to replace
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I have hp pavilion g series then after someday my Bluetooth didn't work what's going on ......
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My HP Pavillion dv6's headphone port is damaged so had to buy a new bluetooth headphone but then I realized that I had no bluetooth on my HP Pavillion dv6 Windows 7 64 bit? The instructions on HP website is confusing. So please does anyone know how to get bluetooth driver on HP Pavillion dv6 and where to install it?

A:How to get bluetooth driver on HP Pavillion dv6 Windows7 64 bit?

Hi there .. What is the exact Model Number of your Computer ?
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Hi I hope I'm in the right place Please forgive my being so technologically handicapped and for this being such a long one I'm trying to find out if I need to update my BIOS or not All of this started because for no apparent on update BIOS Pavillion Notebook 15 TS my reason my touch screen stopped working sometimes dots come go popping up all over my screen beginning at startup while the internet if I go there during this time appears to take on a life of its own This is because the mouse pointer does it's own thing clicking where ever it wants nbsp Also during these fits the Windows icon in the taskbar on my desktop disappears and I have to just hold down on the power button to shut down Is that called a hard reboot BIOS update on my Pavillion TS 15 Notebook Does any of this even pertain to my needing a BIOS update According to the information I provided Software and driver results from the HP Customer Support nbsp website indicated that there is a BIOS update F Rev A BIOS update on my Pavillion TS 15 Notebook for my particular product and BIOS update on my Pavillion TS 15 Notebook model number According to my System Information I currently have Insyde F When I checked on the HP Support Assistant that came with my notebook however and it says I only need one update which is for the HP Wireless Button Driver whatever THAT is I'm so confused about so much and I hope this makes sense to whomever can help me nbsp Thank you in advance for any advice you can give Julie
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Hi weeks ago I bought the new HP Pavillion dv ea notebook which problems Pavillion notebook dv957ea HP has been giving me a nightmare of a time with numerous bugs For example I have had HP Pavillion dv957ea notebook problems to reinstall vista three times My problems now are The HEADPHONE SOCKETS do not work Only the speakers work Even HP Pavillion dv957ea notebook problems when I put a working set of headphones which are the right size I cannot hear anything through the hearphones The speakers however keep working as normal although they should switch off when the headphones are plugged in I cannot load SKYPE it says skype exe is not a valid win application I cannot view ALL folders on windows explorer For example I cannot see win folder It seems sensitive folders cannot be viewed Is there a way round that I cannot print on a network printer The network printer is hosted by a PC running on windows XP but my laptop is on Vista When I try to add a printer it simply does not recognise the host computer s name Before with my old PC running on XP I did not have this issue Any way to fix this Many thanks for any help on the above Best wishes Florian PS By the way I highly recommend NOT buying this laptop Many problems have popped up for example one of the hard drives is already broken nbsp
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I have tried twice to upgrade my HP Pavillion DV4 notebook to a Samsung 840 Solid State Drive and the two times it only shows a "J" while trying to boot. The first time I used the Migrate OS to SSD option in Minitool Partition Wizard. The second time I used the copy disk option, with the same result. Has any1 been successful in upgrading to a SSD? if so, which application was used? TIA. Manny
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Plz let me know how can i extend the warranty of my pavillion notebook. .. Actually its motherboard is not working and i have to replace it after extending the warranty. . plz rply asap..

A:i want to extend the warranty of my pavillion notebook 15-r0...

I think it depends on how long the warranty has expired, but you can purchase an HP Carepack to extend the warranty if it has been expired for up to 60 or 90 days?? Carepack
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Hi all this is my first time here so hopefully i will be able to be successful for what i am here PLZ!! No HELP DV6500 notebook, on PAVILLION sound HP My problem is with my PC NOT having any SOUND at all The sound symbol on the right hand corner of the screen has an X mark over it and when i move the mouse over it it says quot No audio output device is installed quot This is what i tried to fix from reading all the other similar posts on net No sound on HP PAVILLION DV6500 notebook, HELP PLZ!! -I tried to restore my Pc to an Earliest point or b this problem occured and it didn t seem to fix the problem at all -I went to the HP software hardware site to install the audio software and it didn t work either once the installation was about to complete it would display a message saying quot Installation failed no MEDIA device is installed for this driver - I also read people saying go to Device Manager and update the Audio sound n so on thing BUT there is no Such thing as audio or such similar terms to click on and install update it -so i decided to REFORMAT my PC maybe that will fix it I even reformatted the PC BUT STILL NO SOUND -so i tried to go back to the HP s website to install the audio software and it gave the same message again I recently spend alot of money trying to get the fan fixed and new battery now i dont wanna end spending more on this sound I am hoping someone would really help me out and i really appretiate it thanks a bunch in advance nbsp

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how do I increase the memory of my hp 2 pavillion notebook

A:how do I increase the memory of my hp 2 pavillion notebook

HP 2 Pavilion notebook is not a model I recognize. The devil is in the details and we need the exact model number: Click for instructions
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I am considering buying this laptop at "Office Depot" today. In your expert opinion, guys, is this a good laptop for basic needs? I just need it for a small business situation. I have Office 2003 software to load on it. A techy friend of mine said I may want more speed on the processor but for $949 w/ rebates I think it's a lot of bang for the buck! Please click on the site below and it should take you to their website with specs on it. Thanks in advance for your input!


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[/B]I have had the notebook for five years; yesterday the following message:

NTLDR is missing
Press ctrl + alt + del to restart

When the user does the instruction, the boot starts and the message repeats.

I really do not want to do a reinstall of the operating system; if someone has away to reinstall just the boot tracks.

[1] Is this a virues?
[2] Is this the work of a hacker?
[3] Has there been an MS-XP failure?
Bob Shelton K6TGR

A:HP Pavillion ze5560us Notebook will not boot

Check this site out. How to fix: NTLDR is missing, press any key to restart Its long but should fix your problem.
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Hi, I have bought a set of new sony bluetooth headphones and they are not recognized by my system. All the drivers are udated and checked through support assistant. Is there any solution to make it compatible? Thanks
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I could use some help I m running out of warranty and this problem is starting to get worse maybe unbearable I own a HP Pavilion dv se According to my temperature reading program my cores idle around C and typically run at - C unless there is a video playing or a game to which the temp jumps notebook Pavillion HP dv2845se heat issues up to around C C is the damage point on my AMD processors so I get a little worried Needless to say the GPU is always really hot around C or higher Of course the program isn t getting the most accurate readings HP Pavillion dv2845se notebook heat issues most likely but they should be good approximations I guess I forgot to type the GFX card It is a Nvidia MCP M according to the device manager but according to the HP specs its a NVIDIA GeForce Go M It was purchased about a year ago so may-june I have Windows Vista x as my OS so it makes using fan programs really hard since they don t have the signed drivers So I was looking for a way to just turn on the fans on high all the time I would really like it to be able to be tied to whether or not I m plugged in but that may not be possible There has to be a way to access the fans anyway through linux unbuntu maybe I haven t been able to take apart the laptop to possibly clean out the fans There is a ton of warranty stickers in the way and the bottom doesn t just pop off easily Any help is appreciated Thanks nbsp
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HP Pavillion 17 Notebook PC
Product No. K4Q96UA#ABA
[personal information removed]
HP Support Assistant reports that there is a software update available to download.  Click yellow triangle, get to products, shows a software download available, but does not specify what the download is.
Click on Message / update.  Four segment square icon starts rotating through the segments.  Runs and runs and runs, now more than 2 hours.  Nothing downloads.
This is the third time today I've tried to download the supposed software update.  Same result each time.  Nothing downloads.
Same result each time.
Very frustrating
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Hi My Hp Pavillion is only Years and months old not very old at all but suddenly it will not boot into Windows it freezes at the HP logo screen it boots to a HP logo screen then goes to another HP Windows ye... HP 2 Pavillion - boot PC2170 Notebook not 15 Does logo screen then freezes I cannot get into safe mode HP Pavillion 15 Notebook PC2170 Does not boot Windows - 2 ye... nbsp I have got into the Hp diagnosis screens and I have ran tests on everything and everything has Passed I did a HP Pavillion 15 Notebook PC2170 Does not boot Windows - 2 ye... hard reset still froze I removed the memory cover took it out and placed it back in still nothing Every time I try and reset it it says Administration Privileges is needed but there are no administration privelges on this computer There are no restore points I ran chkdsk through the command prompt and got no errors I tried to run sfc scannow but I got that their was something pending and it could not do it nbsp The notebook is HP Pavillion Notebook AMD A - APU processor nbsp Can anyone computer whizz out there shed some light on this problem please thank you
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Hello. I have a HP Pavillion 15 Notebook PC product number: J1X37EA#AB9  with Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz 2.60GHz, RAM: 12,0 GB, Windows 10 64-bits and in what comes to graphics i have Intel(R) HD Graphics 4400 and a NVidia GeForce 840M. I believe my intel graphic card is integrated in the board but the Nvidia one can be upgraded. Am I wrong or can I really upgrade my graphics card?


View Solution.

A:Can I upgrade my graphic card in my HP Pavillion 15 Notebook...

Hi, Unfortunately the Nvidia chip is integrated and not an upgradeable component - this is the case for most consumer class notebooks. Regards, DP-K
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I have an Hp Pavillion that i purchased 2 years ago and have a black screen issue. I turn on the power and hear the fan and hard drive but my display is black. I have taken the battery out an drained the power and then rplaced it and it worked acouple of times, but now that does not work at all. I will leave it for a week and then try and turn it on and it will work fine for a few days and then go back to having a black screen. I have changed the ram and that didnt solve anything, so i am looking for some advice. can anyone help. its is weird that it works sometimes and then goes out again. Model # pavillion g7-1167dx

A:Hp Pavillion g7-1167dx notebook black screen

Hi Antonio59,I understand you are having issues with your HP Pavilion g7-1167dx Notebook and black screen displays. Note before starting disconnect all peripheral devices from the notebook before doing a hard reset. Here is a link to a document on black screen troubleshooting.Hope it helps.Thanks.
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i bought the above mentioned model on 25-april-2015 ,just after a year it started having problem of rebooting. when i contacted to the hp service centre , they told me that notebook is having problem with its motherboard and told me to change it . Even after 2 months of changing the motherboard ,  problem with it again started .so please tell me that what i should do if this will happen again and again , bcoz i dont have this much money to pay for this again and again  just  after 2 months only .
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I've been trying to solve the sound fluctuations on my HP beats but have been unsuccessful with the options I've seen posted.  Did HP ever come out with a real solution? HP Pavilion Notebook - 17-f114dxModel #: J9N57UA I have updated all drivers and removed beats drivers. Any suggestions are appretiated. Thank you.
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Hello,I was recently given a pavillion dv9821ea laptop which was in bad shape after being infected with a virus. I eventually had to replace the hard drive and at the same time I upgraded the operating system to windows 7 PRO 64bit. I was unable to save nothing from the origonal hard drive, no drivers, HP software etc and since I installed Windows 7, the laptop seems to have several problems including not downloading Windows updates. I connect it to the HP assistant, but this recognises the laptop and only gives me the choice of Windows Vista as the operating system for which to support drivers etc. I wonder if you could help me by letting me know if there is anywhere I can download Windows 7 pro 64bit drivers for this laptop? my wife and I are both disabled and it would make a great difference to me if I could have full use of this laptop. Regards. Gerald

A:Drivers for Pavillion dv9821ea entertainment notebook

Hi, Gerald: HP did not support that model for W7, and you should be able to use the Vista drivers from the dv9821ea support page except the BIOS and firmware files. Additionally, you can read this helpful dv9000 W7 upgrade guide for some tips on getting W7 to work just fine on that model.
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An HP update was done on Oct 31st. A couple of days later I tried to login and PIN was not recognized/accepted. I do not remember password and need to reset password or PIN to gain access.

A:How do I reset password on Pavillion notebook (Windows 10)?

Hi, Do you use Microsoft account to logon ? Regards.
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I bought hp n tx about years ago On the first day I was not able to make recovery disc due to unkown errorThen I updated my bluetooth and wifi and sound bluetooth n013 driver update pavillion mainly Hp problem driverFrom that day it is causing problemwifi disconnet after sometime nbsp bluetooth icon missing from statusbar setting device manager etc no unknown device found told it is driver problem but after many other or same several driver installation it does not get workgot new recovery disk from company but it does not support due to driver problemgot another disc with hard reset feature took about hours in recovery nbsp now it works finethe problem countinues to come when I update my windows Hp pavillion n013 driver update problem mainly bluetooth to another windows like or or driver updationworks perfectly fine in pirated cds changed network adapters many time but it does not solve problemcompany serviceman give me new disc every time when I want to perform recovery or provide me with some drivers and tell me to try those one of them may work at time nbsp last time I got some envy series drivers which works fine but I misplased it when updating to window and now problem again came I donnt want to call service centre nbsp I want to know root cause and get it solved
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Hello This is my first post here as this is my first issue with this 7,... Pavillion issue! (windows HP dv6 notebook audio recording computer My microphones won't pick up any sound- this computer has two different ones an integrated one and an outer one and yet neither work Troubleshooting only picks up whether they're enabled or not and I've tried recording after enabling them and disabling them restarting etc I've checked with Beats Audio and they're turned on there as well and the drivers say they are up to date Yet nothing is working HP Pavillion dv6 notebook audio recording issue! (windows 7,... when I used to voice recognition test it wouldn't even pick up any outside audio nbsp I should note that the webcam doesn't work as well because when I bought it it would disconnect the internal camera often and when trying to fix it someone uninstalled the driver or something - though at the time audio still recorded just fine and I didn't need the webcam nbsp IDT High Definition Audio CODECIntel R Display Audio nbsp If any other information is needed please let me know Thanks for everything

A:HP Pavillion dv6 notebook audio recording issue! (windows 7,...

Hello katrapezo.  I understand you're having some trouble recording audio. Have you tried recording in another application such as Sound Recorder?  I'd also like you to remove your audio drivers and allow Windows to reinstall them.  Here are the steps.Click Start, type "Device Manager," and press Enter.Expand the "Sound, video, and game controllers" section.Right click on your sound card and select "Uninstall."Reboot your computer.Verify whether the problem persists.Also, what is your notebook's product number?  This document can show you where it is located.Have a wonderful day.
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This is a family member's computer and she asked me to help her fix it It will only stay booted in Safe Mode When I start the computer it boots up stays booted for a few mintues then the screen goes black and it reboots Safe in Mode notebook continously HP except Pavillion reboots This keeps happening unless it is booted in Safe Mode History Purchased with Vista I clean installed Windows Home Premium I know it's legit bought it for her myself when Windows first came out When I turned it on it rebooted so I started it in Safe mode and have tried found the following problems It had adware programs and one trojan horse removed those with Malwarebytes Rescanned with Malwarebytes and MS Security Essentials HP Pavillion notebook reboots continously except in Safe Mode came out clean Device manager showed two problems - bad drivers for co-processor and bad drivers for Graphics card installed those drivers and the Device Manager did not show anything wrong Problem keeps happening Opened BIOS and ran both Hard Drive and Memory Diagnostics no problems found Did not make any BIOS changes I have little HP Pavillion notebook reboots continously except in Safe Mode experience with BIOS Ran diagnostics with Windows disk including Repair Memory Diagnostics no problems found Graphics card is NVIDIA GeFroce M HP Pavillion notebook reboots continously except in Safe Mode nforce M reinstalled drivers didn't help anything When the screen saver goes on there is an error message quot The screen saver can't run because it requires a newer video card or one that's compatable with Direct D quot This is an old computer well out of warranty Do I still possibly have an embedded virus What removal tool should I get Is it worth replacing the graphics card - if that's possible on an old laptop Should I try a clean install of Windows Seems like if I have a hardware problem this won't help Thank you

A:HP Pavillion notebook reboots continously except in Safe Mode

Sounds like it might be time for a reinstall to refresh the OS and overcome any lingering infection. Follow these same steps for Clean Reinstall - Factory OEM Windows 7 particularly when it comes to drivers and Updates.

Otherwise work through these Troubleshooting Steps for Windows 7 including the hardware tests.
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Extremely frustrated I've looked and tried to find a solution to no avail When the notebook boots up it gets to the login screen I wouldn't be able to do anything at that point but I can log in because I have a fingerprint scanner from there I'm dead in the water The only way to shut down is to hold down the power button While the computer is in bootup I have touchpad keyboard function I can escape to boot options BIOS repair etc and have normal functionality while there but not in safe mode I have ran SFC with commands several times chkdsk with commands several times nothing changes SFC says it found problems but was not able to fix all of them and keyboard Notebook and on Pavillion HP touchpad 3225dx dv6 Frozen the last chkdsk found nothing wrong Here are the events leading up to had disk errors and bad sectors in old hard drive could not repair cloned old hard drive to new hard drive there were errors but the new hard drive booted and worked for the most part correctly in the process of trying to fix missing setup files for applications and other miscellaneous small issues I ran troubleshooting updates chkdsk sfc etc removed various applications and added a few nothing worked I installed Revo uninstaller to remove Kaspersky Internet Security as it is THE MOST stubborn application to remove I've ever experienced The reason I mention that is because I went through my computer trying to find the leftover files even after Revo because Kaspersky was still running after re-installing it and uninstalling it again There were some files in System that had kaspersky attached to it's description I stopped them from running and deleted them They were close to the kb files and after researching which files Frozen touchpad and keyboard on HP Pavillion dv6 3225dx Notebook to remove I remember in the end of the post it said it wouldn't delete Frozen touchpad and keyboard on HP Pavillion dv6 3225dx Notebook a certain file beacause you wouldn't have keyboard functionality I made sure I didn't but I can't help Frozen touchpad and keyboard on HP Pavillion dv6 3225dx Notebook to think now that out of the files I deleted some of them kernel I may have deleted the mouse and keyboard files in error I tried a System Restore of the most recent point prior to the issue and it did not work I think now that I should have tried it again at an earlier point but didn't and I did that from the repair module obviously since I couldn't do it anywhere else I have tried since to do another but the restore points have disappeared The last time I had a working touchpad keyboard in Windows I ran sfc scannow offbootdir d offwindir d windows at boot in the command prompt I got the same message that it found errors but did not fix them all Then I ran chkdsk f r from boot at the command prompt When I returned to my computer after a couple hours I rebooted and no longer had a touchpad or keyboard I am up in arms and extremely frustratd as I feel I have tried absolutely everything to get them to work again I hope that the only option I have left is to format and clean install I do not have a full back up and can't get one fully executed at this point Please help Thanks in advance to any suggestion and assistance that you may be able to provide it's much appreciated The following link is to the support page of my Notebook http h www hp com ewfrf wc product product amp lc en amp cc us amp dlc en amp lang en amp tmp track link

A:Frozen touchpad and keyboard on HP Pavillion dv6 3225dx Notebook

If you have (and should have) a USB keyboard and mouse connect them and see if they will work.
Since your file system was already corrupted you cloned the bad files to the new drive.
If the USB devices work you should do a Repair Install.
If that doesn't work do this: Using System Recovery, Factory Reset and Minimized Image Recovery Options HP Pavilion dv6-3225dx Entertainment Notebook PC | HP? Support
From this tut:
Clean Reinstall - Factory OEM Windows 7

On newer models HP Recovery may offer a Minimized OS Recovery option when booting from F11, which retains only the OS, Recovery Manager, HP Support Asst, and HP Wireless LAN. This is as close to a clean reinstall as you can get without doing one yourself.
● If you clean reinstall only to C and leave all other partitions intact, F11 Recovery key should still work later if you need it.
● You can also Extract HP 3rd Party Software from RecovCD.
● Problems with volume control lighting and HP Quick Launch buttons have been dealt with here where you can also get further support.
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Hello, I'm having the same problem and it says  Stereo Mix (IDT High Definition Audio Codec, Currently Unavailable). I even called HP and their Tech support couldn't fix the issue! we did install the drivers and everything enev I performed a factory reseta! No success! The whol thing happened after I upgreated windows to win 10 from win 7! even after I put the laptop back to win 7 stil no audio input and out puts and codecs in device manager!
did you find the sulotion? If you did please let me know.
hank you very much
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hp pavillion laptop 15-p067ca model, purchased year ago, came with windows 8.1, was not updated to windows 10. seems to have a bug: on start up it welcomes me as a user "vladimir" asks for password and then hangs up forever with the white screen and unresponsive. Password  I'm sure is right, because if I type different password, machine comes back with "Incorrect password" message. What do you think is a problem and how to go back to factory settings? I have not made a recovery disc. Any comp supposedly have a recovery partition, and Recovery Manager but how can I do anything if Window does not come up?  

A:hp pavillion 15 notebook 15-p067 Windows 8.1 recover factory...

@vladimir5? Look at the video here. REO
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Hi, im trying to recover a currupted BIOS, ive tried everything except for making a recovery usb stick. the method shown is show this..... it doesn't give me the option to make a recovery usb however. so i've tried to make my own bootup usb and copy the files but alas that doesn't work  any suggestions? regards
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Several weeks ago I bought the new HP Pavillion dv9574ea notebook and the HEADPHONE SOCKETS do not work - there are two. Only the speakers work. Even when I put a working set of headphones which are the right size, I cannot hear anything through the hearphones. The normal loud speakers however keep working, although they should switch off when the headphones are plugged in.

Please see the screenshot of the drivers active (in system 32 folder) and other details about the headphone socket.

Thank you for any help.
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I'm getting error below after I reset to factory setting my HP Pavillion notebook 
OSL Windows 8
the activation server determined that the specified product key has been blocked


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hp pavillion notebook with 8.1 shows a blue screen with and will continually show different error code. cant even do a system restore because it will restart in the middle of it

A:window 8.1 hp notebook pavillion error codes and frequent restarts automatically

Not enough information to go on yet but if you can run a few tests we can get started.

This will give us your Computer Specs

These two will help see what might be causing you problems. Download and run Speccy and
Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.
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Hi all this is my first time here so hopefully i will be able sound on HP found dv6618ca Pavillion No to be successful for what i am here My problem is with my PC NOT having any SOUND at all The sound symbol No sound found on HP Pavillion dv6618ca on the right hand corner of the screen has an X mark over it and when i move the mouse over it it No sound found on HP Pavillion dv6618ca says quot No audio output device is installed quot This is what i tried to fix from reading all the other similar posts on net -I tried to restore my Pc to an Earliest point or b this problem occured and it didn t seem to fix the problem at all -I went to the HP software hardware site to install the audio software and it didn t work either once the installation was about to complete it would display a message saying quot Installation failed no MEDIA device is installed for this driver - I also read people saying go to Device Manager and update the Audio sound n so on thing BUT there is no Such thing as audio or such similar terms to click on and install update it -so i decided to REFORMAT my PC maybe that will fix it I even reformatted the PC BUT STILL NO SOUND -so i tried to go back to the HP s website to install the audio software and it gave the same message again I recently spend alot of money trying to get the fan fixed and new battery now i dont wanna end spending more on this sound I am hoping someone would really help me out and i really appretiate it thanks a bunch in advance nbsp

A:No sound found on HP Pavillion dv6618ca

It almost sounds as though Windows no longer detects a sound card....

Check your BIOS. Is there any setting Enable / Disable Onboard Audio?

Report on any BIOS settings, then Generate a Problem Device report

Make sure all your devices are connected and powered on
Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
Click Problem Devices. Anything appear?
If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
Generate and attach a DirectX report

click Start->Run, enter dxdiag
Notice progress in lower left window corner
When done, click Save Information button and save to your Desktop
In TechSpot, use the paper clip icon to attach the report. (If you don't see icon you may need to first click Go Advanced)
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A:How can i tell that my hp notebook has bluetooth ava...

Hi: Below is the link to the product specs for your notebook. It does not come with built in bluetooth, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.
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Hi guys

I have SP6000 Toshiba Notebook and in the tools CD of notebook has the software for bluetooth which I did install . But when I click after I open manager tools for start , it says (The bluetooth is not turn on ) and in the left side of notebook I did check and is on .
what is the problem , do I have internal bluetooth ? if not why there is software and instruction from Manual .

please inform me .


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Sometimes Toshibas (and other brands) put together a CD for more than one type of PC and in fact your exact make and model may be able to support bluetooth but just not have the bluetooth chip installed. The easiest way to find out is to look in your device manager and see if you have an icon that looks like a blue oval with white lines in it ( see the icon on the top right of this page - ) usually if you have bluetooth installed from the factory there will be a button with the same symbol on it somewhere and usually has an obnoxious blue LED as well.
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Hi: Not all HP notebooks come standard with bluetooth. Most likely yours does not have it, if you can't turn on the bluetooth. I can't access the product specs page right now, as the support site seems to be having issues. In the absence of any specifications list, the easiest way to tell if your notebook comes with built in bluetooth or not, is to check the model of the wireless network adapter it has in the device manager under the Network Adapters device category. If it has a Realtek 8188EE wireless card or an Atheros 9485 wireless card, then your notebook does not come with built in bluetooth. The parts list for your notebook indicates that it comes with a Realtek RTL8188EE 802.11bg/n 1x1 WiFi adapter, so based on that info, it definitely does not have built in bluetooth.
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Hi Miss_chelle, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your Hp15 Notebook the need to turn on your Bluetooth.You could try to enable the Bluetooth by following these on Windows key-type Settings, and then Change PC PC and devices, and click Bluetooth.Turn Bluetooth on.I would be happy to assist if needed. How Do I Find My Model Number or Product Number?Please respond with which Operating System you are running:Which Windows Operating System am I running?Please let me know. Thanks
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View Solution.

A:How can I find out if my HP-G62-435DX-Notebook has bluetooth...

@skiray? Adding one would be easy and inexpensive. REO
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A:Is HP 430 Notebook have in-build Bluetooth hardware?

Does the device manager show a bluetooth device? If you have one, is it part of the wireless card. What does device manager show as the make and model of the wireless card? A simple solution is a usb bluetooth dongle. They are inexpensive, hidden and work every bit as well as a built-in but you do give up one usb port for it.
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View Solution.

A:Can I add bluetooth to my hp 15 notebook PC, model 15-g039wm

The most common use of bluetooth is to sync data with a phone which you can do with usb or to attach a bluetooth mouse or keyboard or headset like if you wanted to do Rosetta Stone or something like that. It is not used to network with other computers, usually. If you have never actually used bluetooth I can't see why you need to have it. If you feel you are missing something the really easy way to add bluetooth is with a very cheap usb bluetooth dongle.  $10 on The other method would involve removing and replacing the wireless card to install one that does both wi-fi and bluetooth. It would cost maybe $40-50 for the card but is not an easy task on your model of laptop. There is no easy access door and would require fairly complete disassembly and would jeopardize the warranty.  Bluetooth is a premium feature usually not provided at the low end of laptop price points, such as Wal-Mart models.  If this is "the Answer" please click "Accept as Solution" to help others find it.
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Hi, Augustine: Some models have bluetooth networking and some don't. It all depends on what model wireless network adapter each notebook model has. Some wireless network adapters are also combination bluetooth adapters and some aren't. If you post the name and model number of the wireless network adapter your notebook has, I will let you know if that card is wireless only, or wireless/bluetooth. If you don't know what model wireless network adapter your notebook has, go to the device manager, and click to expand the network adapters device category. There you will find the name and model number of the wireless network adapter.
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View Solution.

A:Does my HP Pavilion g7-2275dx Notebook PC have bluetooth cap...

Hi: Below is the link to the product specs page for your notebook. It does not come with built in bluetooth networking, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN Wireless Connectivity specification. The easiest thing you can do would be to purchase an external USB bluetooth adapter. You can also try and replace the internal wireless card with one listed in the service manual for your notebook that is also a combination wireless/bluetooth card. The card must be listed in the service manual and it must have the HP part number on it or it won't work. Because your notebook has an AMD processor, you cannot install any Intel wireless cards if any are listed in the manual.
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Hi: The model number that you provided for your notebook is not correct. Please see this guide for how to find the model number/product number for your notebook.
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@eawuah What is the model number of your WiFi card. REO
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Now I'm attempting to connect the new mouse but it will not recognize it. I assume this is because there is already one in our Devices.

I've attempted all I can to remove the mouse from the Devices, to no avail. Searched this forum and many others and I'm finally giving in...

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First of all, that is the cutest hardware failure ever.

So, you've uninstalled the hardware through Device Manager then?
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Hi: The only suggestion I can offer would be to try the W10 BT driver directly from Broadcom. It would be the 3rd file listed.
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Hi: Did you try the W10 Ralink BT driver? Version:11.0.761.0 Rev.A(18 Jun 2015)Operating System(s):Microsoft Windows 10 (64-bit) Microsoft Windows 10 (32-bit)
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Hi: The only suggestion I can offer would be to see if installing the W10 Ralink Bluetooth driver gets the bluetooth to work again. This package contains the driver installation package for the Mediatek/Ralink Bluetooth in the supported notebook models running a supported operating system.
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Nevermind! I found another one. It's called MOBILEdit! and it does everything I wanted it to and more.
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Haven't used these, but the ones I noticed at the local MicroCenter store were the following:Logitech? diNovo Edge, about $220 USD
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I/O Magic UltraSlim Bluetooth Keyboard, about $60 USD
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A:Unable to connect through bluetooth on my laptop HP notebook...

Hi @Sid3296, I have read about your HP 15-ac122tu Notebook and Bluetooth not connecting to your phone. Here is a link that might help.  I would check to make sure Bluetooth is on. It shows you how to do that under Connecting Bluetooth. A device such as computer might need to have the Discovery setting turned on. To turn on Discovery in Windows 8, from the Start screen, type Change Bluetooth to open the Search charm, and then select Change Bluetooth settings from the search results.  Please let me know how this goes. This is a great question other customers may also be wondering about; please click the Accept as Solution if you feel this post has helped you, or could help others. You can say thanks easily by clicking the Thumbs Up below! Thanks.
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The bluetooth is a Broadcom - Dell Wireless 365 Bluetooth, well thank you anyways

A:Notebook not recognizing internal Bluetooth device

Quote: Originally Posted by Krauser

Well first of all i have a dell Vostro 3400 with Windows 7 Pro 32 bit. The problem is that i have had Bluetooth since always and worked perfectly, but yesterday I tried using it after sometime to conect my cellphone and i couldn't, i went to see inside the bluetooth what the problem was and the program just don't start. Its weird the bluetooth doesn't appear on the device manager at all, so i thought that maybe the driver got somehow uninstalled or it needed to reinstall, so i downloaded it and tried to reinstall it and an error came out claiming that i do not have a Bluetooth device and i couldnt install it. Also i think its important to point that the Bluetooth light above the keyboard is on.
The bluetooth is a Broadcom - Dell Wireless 365 Bluetooth, well thank you anyways

Please go to start>search>type device manager. (for Win 7 and Vista)

Are there any "unknown devices" with yellow triangles on them?

Is you driver there , listed, and working?

If your driver is missing, or there is a yellow triangle on it, you will need to update it.
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A:Notebook bluetooth driver show no device detected

If you need drivers, please follow these steps:1. In the Run box type devmgmt.msc.2. Unknown devices would be listed as such and marked out with a yellow question mark.3. Select the unknown device or other device for which you need drivers and right click to access Properties.4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.6. Please provide this number so that we can suggest the appropriate driver.
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How sure are you that the hardware is actually present? Does it show in Device Manager as present but disabled due to no driver installed? Is there a switch that turns the BT on/off that needs to be turned on?
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Has anyone come across the issue of the Microsoft Bluetooth Notebook Mouse 5000 suddenly stopping and will not work again unless you reboot, this works occasionally, or I have to re-install the device again.

I'm guessing it's a Bluetooth issue but want to know if others have run into this.



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A:Bluetooth Notebook Mouse 5000 not connecting to the computer

Really? Well, I guess I'll have to order a USB receiver wireless mouse to solve the problem!
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I have a laptop lenovo ThinkPad T420 and I had the OS upgraded from Windows 7 32Bit to Windows 7 64 Bit.

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I did some google-ing to try to trouble-shoot and I tried the following:
Go to the Power Management page and clear the checkbox ?Allow the computer to
turn off this device to save power?. And finally, relief! No more disconnects.
Apparently there is a bug in the power management of the Bluetooth driver
under Windows 7.

But it did not help.

Can someone help me ?

A:Can't get Microsoft Bluetooth Notebook Mouse 5000 to work

Found the following link where member: jetpack1976 resolved my problem:

MS Bluetooth Notebook Mouse 5000 not working

Hi Durden,
Went to another site and found a solution that worked. You might want to try it out.
Go to START icon and type in services.msc and select services.
The dialog box that opens has a long list of stuff but look for BLUETOOTH SUPPORT SERVICE. Double click to open. Make sure it is AUTOMATIC. Go to the LOG tab. Choose THIS ACCOUNT and type in LOCAL SERVICE. A list of password (a 15-dot string) would appear. Delete all the password in the PASSWORD and under CONFIRM. Choose Okay.
It will ask you to restart the service. Once restarted, turn on your bluetooth adaptor again. Put your mouse in pairing mode and add the mouse. It works perfectly!!!
Give it a try and see if it helps.
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A:Microsoft Bluetooth Notebook Mouse 5000 Disconnects when Idle

Are you using your on-board bluetooth adapter.

Have you checked the device manager to see if your bluetooth is allowed to be turned off to save power (disable if so)

Do you have the Asus BT Go! Bloatware installed? is so you could try removing it. If you dont perhaps it could help (I dont have on-board bluetooth so don't know)
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I shuld see my mouse icon in the devices and printers instead i see generic icon:

also going to properties shows that the driver is not valid:

Does anyone know how can i install the apropriate driver for my mouse? I would aprichiate any help.

A:Microsoft Bluetooth Notebook mouse 5000 no dedicated driver

Hi there Read the link below hope this helps

MS Bluetooth Notebook Mouse 5000 in Windows 7 - Microsoft Community
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A:Bluetooth license not found

Did you run a registry cleaner?
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my brother has bought a new Motorola Razr V3 and wanting to transfer mp3's and stuff from the computer to the razr, he aslo bought a Motorola wireless bluetooth adapter, both have version 1.1 (i belive the razr has v1.1, not sure).

anyways i have installed the drivers for the bluetooth and i have sent files from the computer to the phone, but their is a icon in the tray on the computer that when you right click it you can start using bluetooth, but when i click it, it says "Bluetooth Device Not Found".

i have tried searching the internet for the solution but no luck.

i have Sp2 xp home.

so could anyone help me out.


A:Bluetooth device not found.

Don't have that phone, but just as a stab...

Does that phone have a place for you to enable devices?

Enable the PC connection instead of the headset, something along those lines?
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I have a bluesoleil bluenext BN not found bluetooth driver micro bluetooth adaptor I bought it Oct I used to use it but I haven't used it for a few months It still works in my old XP computer but I can't now bluetooth driver not found get it to work on my vista laptop It did work on this laptop before A bluetooth driver not found message on screen on the bluesoleil window says Please insert a Bluetooth device I have turned computer off amp on again taken adaptor out amp put in again Somehow windows is not recognising it I presume it may be a driver problem but I may be wrong My Vista laptop has automatic bluetooth driver not found updates Blue soleil is version I uninstalled amp then reinstalled this from the CD that came with the adaptor The adaptor has no buttons on it it's very small the whole thing is less than twice the size of the USB plug itself Could I have removed the driver for it I don't think so I don't remember doing so In Control Panel Bluetooth Devices has nothing listed If I click Allow bluetooth devices to find this computer then an error message says An error occurred while windows was saving your settings A Bluetooth device might be unplugged In Device Manager Bluetooth Devices has a Bluetooth Bus Enumerator which it says is working properly In Other Devices there are devices marked with a black in yellow The first is n WLAN - it says This device is not configured correctly Code There is no driver selected for the device information set or element To reinstall the drivers for this device click Reinstall Driver The second says Unknown Device amp it says The drivers for this device are not installed Code There is no driver selected for the device information set or element To reinstall the drivers for this device click Reinstall Driver end of message Maybe one of these is causing a problem When I tried to update the driver I left the installation CD in the drive amp told it to look there for a driver but it found none When restarting the computer a message says windows needs to install driver software for your n WLAN It asks me to Locate and install driver software recommended windows will guide you through the process of installing driver software for your device I insert the disk but the bluesoleil bluenext disk I have doesn't do the job So windows seems to know there's hardware there that it doesn't recognise but the driver seems to be rather elusive brownie points to anyone who can point out what I've missed Thanks

A:bluetooth driver not found

The first device is your WIreless Lan Adapter. Are you hard wired to the modem/router with Ethernet?
The second device is probably your Bluetooth. Go here to get the driver.
Right click each device with the yellow exclamation mark. Select Properties. Under the details tab, select Hardware ID's in the dropdown box. Copy and Paste the first line from each device in your next post.
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My computer is suppose to have a Bluetooth Device manager in the control panel. I have looked for it, but I have found nothing. Dell and Microsoft both say it should be on there, but Dell won't help me, they say it will cost me. Can you please help me. I did have some nasy viruses infected my computer a while back, and I have had to reinstall alot. I know that it use to be on my computer, but now it is gone.

A:Bluetooth Device not found


First off stop panicking, if it was there before then odds on it will still be there somewhere, take a deep breath and check the following,

Go into the BIOS and check that the Bluetooth function is enabled, to enter the BIOS look at the start up screen as your PC comes to life for a message such as "press ... to enter BIOS/Setup.

Go to dells website here, put in your service tag and check for any drivers related to Bluetooth, if there is any download them and install them, but check the above first, there is no point installing a driver if the device is disabled.

Post back and let us know, oh and the model of the laptop is a good idea.

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I have two headsets that I've used in the past with ps3, 3 win7 laptops and my iphone with no issues and are still working fine but win8 cant discover them however its finding my ps3, xbox and a cellphone

Connecting the headsets to the computer with usb shows the devices names but no drivers install

(link to computer specs)
HP Pavilion Slimline Desktop 6GB Memory 1TB Hard Drive s5-1554 - Best Buy

A:Bluetooth headsets not being found

I appreciate having so many views on this thread but after two days and not even a reply I'm beginning to doubt anyone here will help me with this and I guess its to be expected.

~Feel free to lock
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     My inspiron n5010 running in win7 doesnt have driver for bluetooth peripheral device and an unknown device,
i installed microsoft fix it for hardware and devices, they detected problem but unable to solve. so please help me any one to fix
this that i can use my bluetooth,

A:Bluetooth driver not found

I have this same problem. FIRst of all, the device drivers analyze program will not let many people install the device detect software, even manually I tried, so you cannot get the true updates you need for your computer. I KNOW because I have had  nothing but problems for over a month, and everyone said they would tell someone but it is not getting done,
Second, I CANNOT GET THE Dell peripheral device for Win 7 x64 and I HAVE DOWNLOADED the drivers for Bluetooth that were on my computer, but the peripheral device is not being found, and it is getting on my nerves, CAN SOMEONE PLEASE GET THESE THINGS FIXED, its many of us needing the help
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Hey guys I want to connect my JBL bluetooth-speaker with my laptop but it doesn't find any devices.The drivers are up-to-date but in the advanced settings a box isnt crossed: "bluetooth-devices can find this PC".If I want to cross that box I get next message:in english:"there is a mistake with saving the settings. This bluetooth-device is possibly not connected.The next settings are nog saved:Detection-settings" Can someone help me please?  Regards!
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I am trying to install an Asus Bluetooth Mouse BX700. I am running XP Pro SP 3 on a Dell Latitude D830. The mouse is found by Bluetooth but I am asked for a Passkey or PIN. I have never used a Bluetooth device so have never needed this passkey. I looked at MS Help and it says open the Bluetooth devices in control panel. Problem there is no such icon in CP. The Asus mouse manual says I don't need a passkey.

Thanks for any help


A:Bluetooth Manager not found

Can you post a link to the manual?