Windows Support Forum

Microsoft removed Radio from Lumia 950 XL.!!

Q: Microsoft removed Radio from Lumia 950 XL.!!

Microsoft removed radio app from Lumia 950 XL after my update.!! What the hell..!!! Why they removed it. ??? Now all is completed. No radio, no apps like Snapchat, no video calling apps like android. I think it's time to move to android.. 5 years I'm using Windows Phone.. But Windows done it.. I'm moving.. (soooo sad)!!!

http://forums.windowscentral.com/ask-question/439919-microsoft-removed-radio-lumia-950-xl.html
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Preferred Solution: Microsoft removed Radio from Lumia 950 XL.!!

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Lumia 950 FM radio feature is locked in registry.
And there is an option to unlock it (WP SDK 8.1 Lite, RootTool.xap)
I want to know if is possible to do this with last Windows 10 update (anniversary).
Mine is European version. Thanks!

A:Activate FM radio in Lumia 950

Originally Posted by Windows Central Question Lumia 950 FM radio feature is locked in registry.
And there is an option to unlock it (WP SDK 8.1 Lite, RootTool.xap)
I want to know if is possible to do this with last Windows 10 update (anniversary).
Mine is European version. Thanks! have you tried out any of the fm radio apps in store?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

http://forums.windowscentral.com/ask-question/439161-activate-fm-radio-lumia-950-a.html
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I went to use the FM Radio on my Lumia recently and it wasn't there A search of threads seems to suggest the FM radio 'app' would have been removed in been the has Radio my FM phone? from removed Why a recent 'upgrade' to Windows Since when is the FM Radio on a phone an 'app' that can be removed at the whim of a software upgrade without the owners knowledge or permission The FM Radio is operated off a chip on the phone to the best of my knowledge so it is HARDWARE NOT SOFTWARE It should be totally independant of the Operating system I don't use the FM Radio on my phone often so I don't know exactly when it was 'removed' This is a pretty basic feature One should not have to use data chewing apps to listen to local FM broadcasts Apart Why has the FM Radio been removed from my phone? from which what if you want to use the FM Radio when you are out of phone signal range I have now had to 'download' a third party app to use the FM Radio on my Why has the FM Radio been removed from my phone? phone I am also now wondering if downloading and using one of these apps has contributed to the latest problem with my phone - The microphone has ceased working for phone calls and Cortana My next phone will DEFINATELY NOT be a Windows phone

A:Why has the FM Radio been removed from my phone?

Microsoft made the decision to remove it because of "low usage".

http://forums.windowscentral.com/ask-question/438465-why-has-fm-radio-been-removed-my-phone.html
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Telemetry can be cleaned by pressing "Remove files" but temporary file cannot be cleaned. OS windows 10 mobile v.1607 build 10.0.14393.67

http://forums.windowscentral.com/ask-question/440342-temporary-files-cannot-removed-my-lumia-730-a.html
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Anybody have a 950 XL that they want to get rid of for a good price? $250.00 USD

A:Microsoft Lumia 950 XL

Originally Posted by Montpbm Anybody have a 950 XL that they want to get rid of for a good price? $250.00 USD We have a Marketplace forum just for these kind of transactions. The Marketplace - Buy, Sell & Trade - Windows Central Forums
Please read the rules and guidelines here before making a thread about wanting to buy a 950XL in the forum.

http://forums.windowscentral.com/ask-question/445634-microsoft-lumia-950-xl.html
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My phone is not charging, but when the battery is placed in another phone of the exact same model it charges and works.
There is no problem with the charger as it charger all other phones.

A:my microsoft lumia 535 is not charging?

Do soft reset/restart your phone. If it works then you don't have to VISIT To MICROSOFT CARE. If your phone still in warranty. THEN TAKE AN ADVANTAGE OF ONE YEAR WARRANTY. .--------. / A TIP \ If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

http://forums.windowscentral.com/ask-question/437534-my-microsoft-lumia-535-not-charging.html
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I connected the charger and it vibrated. However I left it for 1 and a half hours and will not turn on. I have tried to reset by pressing down buttons but still nothing. Help please!

http://forums.windowscentral.com/ask-question/445521-my-microsoft-lumia-550-wont-turn.html
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When I send a message on my Microsoft Lumia 550, the message shows up for like a second then disappears making me think that the message hasnt sent. This also happens when I recieve a message, I can click on notification but I cant see message what has been sent when the messaging app loads, any ideas of what is happening here?

http://forums.windowscentral.com/ask-question/435282-why-cant-i-see-messages-ive-just-sent-my-microsoft-lumia-550-a.html
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I just bought a lumia 950 from the microsoft store in the US does it have dual sim as described on the store specs page?

A:Lumia 950 from the microsoft store in the US

Yes, it should have it.
The only way to not have a dual sim one is if you bought the AT&T Lumia 950.

http://forums.windowscentral.com/ask-question/445011-lumia-950-microsoft-store-us.html
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Has anyone did the update for the 950 AT&T phone? How is it? Should I wait etc?

http://forums.windowscentral.com/ask-question/439336-t-microsoft-lumia-950-update.html
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so last night my phone ran out of battery, so I left it to charge overnight. (I wasn't paying attention so I can't remember if the phone said it was charging or not.)
This morning I woke up and my phone was completely unresponsive. Nothing happens when I press any of the buttons. I've also checked the charger to see if it was working and it is.
So any ideas on how to fix this?

http://forums.windowscentral.com/ask-question/437344-microsoft-lumia-532-dead.html
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almost a year old its barely used cause I don't know a than about it, I've always had a android phone, i want to sell it can you help with any suggestions on where to sell at?

A:I own a windows microsoft Lumia 640 XL LTE 8.1

Hi! Welcome to Windows Central. Have you looked around the forum?? You might try this. Hope this helps! The Marketplace - Buy, Sell & Trade - Windows Central Forums

http://forums.windowscentral.com/ask-question/442979-i-own-windows-microsoft-lumia-640-xl-lte-8-1-a.html
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Hi When talking to somebody on my Lumia 535 the screen goes black and when the call has finished I have to press the on/off button to get a screen so as to end the call. I have had the phone since January and it has always done this. Now I am told that this is not normal, any help would be appreciated. Many Thanks Alan.

http://www.pcadvisor.co.uk/forum/helproom-1/microsoft-lumia-535-black-screen-4605007/
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hey,
Can anyone tell me whether screen for lumia 650 is available i have broken my phone..

A:Microsoft Lumia 650 Screen replacement

Originally Posted by Windows Central Question hey,
Can anyone tell me whether screen for lumia 650 is available i have broken my phone.. have you checked with the nearest Microsoft or Nokia care centre? Or with the store you bought it from?
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

http://forums.windowscentral.com/ask-question/439157-microsoft-lumia-650-screen-replacement.html
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Is it possible to make payments using NFC on Lumia phones that support NFC? I just purchased a Lumia 640 and I see that it has NFC but I don't know how to add my debit card details to it. I remember 2-3 years ago hearing that it would be possible but I can't seem to figure out how to do it. I'm in the UK if that makes a difference.

A:NFC payments on UK Microsoft Lumia phones

Do you have the wallet app installed? I think you need that for it to work

http://forums.windowscentral.com/ask-question/439177-nfc-payments-uk-microsoft-lumia-phones.html
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Can you please tell me the microsoft lumia 535 dual sim is got the 4g update from microsoft in upcoming days ....

A:Microsoft lumia 535 dual sim is getting 4g OTA update or not

Lumia 535 is not a 4G device. I am not sure what update you are waiting for.

http://forums.windowscentral.com/ask-question/438584-microsoft-lumia-535-dual-sim-getting-4g-ota-update-not.html
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I found this out purely by chance today. Had to deal with Microsoft to see about getting a warranty replacement for my nine month old Lumia 830. I was informed by the MS rep that after October 1, they would no longer responsible for the Lumia brand and that they would be outsourced to a yet unnamed company. The question is, who is it?

A:Microsoft Outsourcing Lumia as of October 1st?

I'm assuming from that information that some third-party repair service is going to be taking over for Lumia service and stuff.
I'm sure something like Asurion is to be expected.

http://forums.windowscentral.com/ask-question/441147-microsoft-outsourcing-lumia-october-1st.html
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I recently bought a windows 10 lumia 550 and any apps I try and download just stay as pending. I've tried turning it off and on again, but no luck. Anyone have any solutions?

A:Why cant i download apps on my Microsoft lumia 550?

Hi please check under settings > accounts if your Microsoft account (which you used to sign in when setting up the phone) has synced properly.
Also check if time/date and region are set properly.
Please sign up so we can keep track of your progress

http://forums.windowscentral.com/ask-question/400786-why-cant-i-download-apps-my-microsoft-lumia-550-a.html
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I upgraded my Lumia 430 from Windows 8.1 to 10 . After the upgrade I used my for a week and decided to factory reset my phone .i run the reset completely until I reached the set up your phone view.i couldn't set up my phone because of bad network connection.so I shut down the phone so I could set it up later but unfortunately when I decided to switch on the phone it began the reset process again only that this time the phone can't boot any Os but shows only an emoji like this :-( and then turns off again

A:my Microsoft Lumia 430 fail to boot os

Originally Posted by Windows Central Question I upgraded my Lumia 430 from Windows 8.1 to 10 . After the upgrade I used my for a week and decided to factory reset my phone .i run the reset completely until I reached the set up your phone view.i couldn't set up my phone because of bad network connection.so I shut down the phone so I could set it up later but unfortunately when I decided to switch on the phone it began the reset process again only that this time the phone can't boot any Os but shows only an emoji like this :-( and then turns off again Plug it to a pc and download Windows Device Recovery Tool

http://forums.windowscentral.com/ask-question/438109-my-microsoft-lumia-430-fail-boot-os.html
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Have video assignments i really need to get onto a disc or usb, but my phone won't allow me to send by message, email or wont send to onedrive or anything. it is driving me crazy!! how can I get these videos to my tutor!!!

http://forums.windowscentral.com/ask-question/442676-microsoft-lumia-550-cant-send-video-anywhere.html
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Microsoft is not helping with my lumia 535 phone. There is no service center here in Malaysia. Please help! Where do I sought for help? The customer service is poor to max! First there were issues with the battery, secondly it wont charge, third - the keyboard types by itself like it is possessed! Fourth - Phone heats up within 5 minutes of conversation (hot like a cup of coffee in the morning). Fifth - Due to the heat, the edges of the back cover started to crack and the protect film peeled off. Now the phone is totally dead. Battery works well in another lumia 535 device. The customer service told me to contact a local microsoft service center but there is none. There is only a Nokia service center and they told me off that the parts are not available. So what do I do now?

http://forums.windowscentral.com/ask-question/445024-microsoft-not-helping-my-lumia-535-phone.html
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What sort of smartphone can you buy for just $70? Well you're about to find out, as Microsoft just launched the Lumia 430, their latest budget handset that features surprisingly okay specifications for a very low price tag.

Read more
 

A:The Microsoft Lumia 430 is a $70 Windows Phone

For 70 bucks I'm sure you could do worse.
 

http://www.techspot.com/community/topics/the-microsoft-lumia-430-is-a-70-windows-phone.210398/
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Microsoft is not helping with my lumia 535 phone. There is no service center here in Malaysia. Please help! Where do I sought for help? The customer service is poor to max! First there were issues with the battery, secondly it wont charge, third - the keyboard types by itself like it is possessed! Fourth - Phone heats up within 5 minutes of conversation (hot like a cup of coffee in the morning). Fifth - Due to the heat, the edges of the back cover started to crack and the protect film peeled off. Now the phone is totally dead. Battery works well in another lumia 535 device. The customer service told me to contact a local microsoft service center but there is none. There is only a Nokia service center and they told me off that the parts are not available. So what do I do now? Please contact me.

A:Microsoft is not helping with my lumia 535 phone.

Sounds like you may need a new battery for your phone.

http://forums.windowscentral.com/ask-question/445025-microsoft-not-helping-my-lumia-535-phone.html
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everytime i try taking the screenshot it displays a message at the top of the screen sayng couldn't take screenshot.I cant take take scrennshots. why so?

A:why cant I take screenshots on my microsoft lumia 535 phone??

Are you running Windows Phone 8.1 or Windows 10 Mobile Technical Preview?

http://forums.windowscentral.com/ask-question/385143-why-cant-i-take-screenshots-my-microsoft-lumia-535-phone.html
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Three days back i purchased a lumia 950 and faced lot of over heating issue and some times it doesn't respond . Yesterday I gave it for service center . Lost hope from Microsoft releasing this kind of phone in market that too its not a low end phone I would have gone for Lumia 640xl lte .

http://forums.windowscentral.com/ask-question/441172-microsoft-lumia-950-over-heat-issue.html
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I got locked out of my phone because i turned it off. And without any warning, the bitlocker screen has locked me out. I am really pissed off now. This isn't the first time us windows phone users have had a complaint. Now you are really asking us to buy phones from other companies.

A:Bitlocker Lumia 640xl windows 10 what is going on? Really microsoft?

https://www.jayway.com/2015/12/11/re...ows-10-mobile/

http://forums.windowscentral.com/ask-question/439035-bitlocker-lumia-640xl-windows-10-what-going-really-microsoft.html
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Microsoft Lumia 550 - Unlocked will it sync with outlook. I currently have a blackberry. I use the blackberry software to sync my info. Will this phone do the same

http://forums.windowscentral.com/ask-question/442088-microsoft-lumia-550-unlocked-will-sync-outlook.html
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Hello. I have a Microsoft Lumia 640 XL since March and after a very short time the secondary camera seems to bug me. Every time I am trying to switch between the main one and the secondary it keeps showing me "SOMETHING WENT WRONG". I have even factory reset the phone and nothing good happened. Is there anyone that could help me? Please!

http://forums.windowscentral.com/ask-question/436826-microsoft-lumia-640-xl-secondary-camera-issues.html
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A:if i upgrade lumia 640 xl please tell me which builds are received from microsoft

Hi, builds are pretty stable now and both are from Microsoft.
If you have any further info or questions please join the Windows Central forums, so that you can reply to this thread.

http://forums.windowscentral.com/ask-question/434028-if-i-upgrade-lumia-640-xl-please-tell-me-builds-received-microsoft.html
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I forgot the screen lock password i need to know how i can unlock my microsoft lumina 640

A:How do I unlock my Microsoft Lumia 640 screen lock?

You will have to reset your phone and loose whatever data is not backed up.
Power off. Hold Volume Down and tap Power. When the exclamation screen (!) appears release Volume Down.
Now tap Volume Up / Volume Down / Power / Volume Up...
The spinning gears will show and your phone will reset.
Unless you remember the password it is all you can do.

http://forums.windowscentral.com/ask-question/381086-how-do-i-unlock-my-microsoft-lumia-640-screen-lock.html
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Previously used this phone with Zune on my now-deceased PC with Windows XP (although even that took a while to establish). Now have an HP laptop with Windows 7 but Zune consistently refuses to recognize it and just comes up with the usual 'disconnect, turn off and reconnect'. I have downloaded both Microsoft Fixes and neither of them find anything wrong; I have uninstalled/reinstalled countless times; I have been into my certificates and made changes and/or deletions - and I m now simply running out of options ...and patience if I'm honest.

Almost all the internet advice suggests the fix is easy. Would the fact I've worked on this for over a month now suggest I am a one-off?!!!

A Google search revealed that there are many people who have had the same problem still unresolved after two years or so - just as often with other Windows Phones rather than Nokia. Can anyone help please?
 

A:Microsoft Zune will not recognize my Nokia Lumia 800...

Any luck with this?
 

http://www.techspot.com/community/topics/microsoft-zune-will-not-recognize-my-nokia-lumia-800.186486/
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i have forgetten the passward of microsoft account in lumia 520 as now i am unable to install the whatsapp .. what to do

http://forums.windowscentral.com/ask-question/438294-i-have-forgetten-passward-microsoft-account-lumia-520-a.html
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I don't think this is limited by hardware since the lumia camera seems better.It could be a nice option if you want to take pictures of night sky or a lighting storm.

http://forums.windowscentral.com/ask-question/435397-why-dont-microsoft-add-longer-exposure-time-lumia-950-like-lg-g4-example.html
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Hi all
My microsoft charger is suddenly not charging my phone and my phone is taking too long to charge if its dies at all, with other chargers. It has also started going off spontaneously....anyone knows what the problem could be? Is it my charger/charging system or software problem? And how do I deal with it?
Thanks
Sophi

http://forums.windowscentral.com/ask-question/437719-my-microsoft-lumia-535-phone-wont-charge.html
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Basically I want to run the MT4 software platform on a phone. Should I buy a new Microsoft mobile? I currently have am iPhone but would like to be able to spend time on my mobile phone working with the MT4 platform. Any help and advice would be most welcome. Thank you in advance.

A:Can I run the MT4 trading software on a new Microsoft 10 Lumia phone?

You need an iPhone or Android phone. Not Windows.

http://forums.windowscentral.com/ask-question/443515-can-i-run-mt4-trading-software-new-microsoft-10-lumia-phone.html
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My Microsoft lumia 535 phone now charges very slowly. Also, the Microsoft phone charger that came with it has stopped charging it (the charger is still working fine because i have tested it on other phones). Recently i have been left with no choice but charge it with a samsung ipad charger or i use a USB cord to connect to my desktop or laptop, though not all USB cord is working with it. Also now selective with USB cords.
The problem started after my phone battery completely drained out flat. Since then, charging my phone has been an uphill task.
Pls help. It is affecting my communication as my phone is down most of the time now

http://forums.windowscentral.com/ask-question/443373-why-my-microsoft-lumia-535-phone-now-selecting-chargers.html
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Microsoft Lumia 950XL repeatedly getting hanged after latest cumulative update. Am i the only one facing this issue ? Does anyone have a solution to this ? This hanging happens every time i unlock the device, more often at lower battery levels, Tried the factory reset once (as suggested by Microsoft India) nothing changes. Any help is appreciated. Thanks.
Regards,
Ashutosh Arya

http://forums.windowscentral.com/ask-question/443310-microsoft-lumia-950xl-repeatedly-getting-hanged.html
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why my Microsoft lumia 535 windows phone will not ring when there is whatsapp/skype call and the screen is locked? Though I have a WiFi connection and have reinstalled both these apps. I guess you guys better help me with this or am moving to android phone....ENOUGH IS ENOUGH

A:Microsoft lumia 535 windows phone will not ring

Do you have battery saver turned on? Or have these apps been blocked from running in the background? Kindly register/login with your account and post more details.

http://forums.windowscentral.com/ask-question/443264-microsoft-lumia-535-windows-phone-will-not-ring.html
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I was watching YouTube on my phone and it just shut off and a red light appeared at the top left and my phone wont turn on. What does it mean?

A:Why is there a red light at the top left of my Microsoft lumia 950xl?

could be because of low battery , connect the phone to a charger and wait for phone to reboot normally.
If you need additional help or want to reply to this thread , learn how to join windows central.

http://forums.windowscentral.com/ask-question/443792-why-there-red-light-top-left-my-microsoft-lumia-950xl.html
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I want to download music onto my phone using my laptop and USB Cable/Charger, but i can't figure out how to... Can anyone help me? I see people ask this alot with no answers i can use or too complicated to use.

A:How do i download music from my laptop onto my Microsoft Lumia using USB cable?

Fire up Windows media player, plug phone in, drag & drop music on to device.

http://forums.windowscentral.com/ask-question/437231-how-do-i-download-music-my-laptop-onto-my-microsoft-lumia-using-usb-cable.html
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i used my friend account to download some thing and now i can't because he changed his password account what i can do do delete his account from my phone ?

A:how can i delete microsoft account from my phone nokia lumia 520

You have to factory reset the phone. It's the only way.

http://forums.windowscentral.com/ask-question/324544-how-can-i-delete-microsoft-account-my-phone-nokia-lumia-520-a.html
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my microsoft lumia 535 has windows 10. the BLUETOOTH IS NOT SUPPORTING PROPERLY. I received some pictures from other phone at last of receiving photos can't see anywhere.

A:my microsoft lumia 535 has windows 10. the BLUETOOTH IS NOT SUPPORTING PROPERLY

Originally Posted by Windows Central Question my microsoft lumia 535 has windows 10. the BLUETOOTH IS NOT SUPPORTING PROPERLY. I received some pictures from other phone at last of receiving photos can't see anywhere. Hi and welcome to windows central forum.
could you please tell us more on since when you are facing this? What OS build are you on ? are you an insider?
If you need additional help or want to reply to this thread , click on the smiley :) to learn how to join our forums.

http://forums.windowscentral.com/ask-question/442268-my-microsoft-lumia-535-has-windows-10-bluetooth-not-supporting-properly.html
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A:how to sing out of microsoft account from windows phone 8 ..lumia

Please ignore.

http://forums.windowscentral.com/ask-question/444954-how-sing-out-microsoft-account-windows-phone-8-lumia.html
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I got locked out of my phone because i turned it off. And without any warning, the bitlocker screen has locked me out. I am really pissed off now. This isn't the first time us windows phone users have had a complaint. Now you are really asking us to buy phones from other companies.

A:Bitlocker Lumia 640xl windows 10 what in the actual F***. Really microsoft?

https://www.jayway.com/2015/12/11/re...ows-10-mobile/

http://forums.windowscentral.com/ask-question/439035-bitlocker-lumia-640xl-windows-10-what-actual-f%2A%2A%2A-really-microsoft.html
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I have bought Lumia 535 in January 2015, After well going for 10 to 12 month, Charging with original Microsoft Charger has been slower. It hardly charged 10 to 15% per hour.
I have also use other charger but same problems repeats.
I got checked battery, but there is no any battery issue.
Please suggest

http://forums.windowscentral.com/ask-question/437812-why-there-slow-charging-lumia-535-original-microsoft-charger.html
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Will Microsoft still support (like new updates or firmwares) the Lumia devices in the future or when the Surface Phone arrive?

A:Will Microsoft still support the old lumia devices when 2017 arrives?

Yes for sure!! microsoft will support lumia devices(Windows 10). Surface phone will run the same OS as Lumia.

http://forums.windowscentral.com/ask-question/440949-will-microsoft-still-support-old-lumia-devices-when-2017-arrives.html
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I am using Microsoft Lumia 550. Images in Contacts missing all of a sudden. I have been updating the Phone very regularly. Tell me how to bring back the same and I find the Live tiles has some pictures and in the Live Mail People there is no pictures.

http://forums.windowscentral.com/ask-question/441345-photos-missing-contacts-list-microsoft-lumia-550-a.html
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Ok So today I fitted a new glass screen and digitizer on my Lumia After installation the phone failed to boot I press the power button and the phone vibrates as if it was switching on but boots into a screen with an exclamation mark and stays on this screen for about - seconds and then loops around However When I try and boot up my phone without the charger plugged in I just get the red low battery symbol I have tried everything 535 Microsoft Lumia up mark on Exclamation boot attempt I can find online as far as I know Power on holding volume down Microsoft Lumia 535 Exclamation mark on boot up attempt and power for seconds Exclamation screen And I have tried Holding volume down whilst plugging in charger and releasing the volume down when the exclamation mark appears and pressing Volume Up Volume Down Power button Volume down and nothing I have also just tried the recovery tool on my laptop I plug in my phone go through the step by step and then my phone turns red with a loading screen and after minuets it says it has complete but nothing has actually changed If anyone knows anything else I could try I would really appreciate it very mumch

http://forums.windowscentral.com/ask-question/440882-microsoft-lumia-535-exclamation-mark-boot-up-attempt.html
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Is there any software download for unlocking the phone?

A:How do you unlock a microsoft Lumia 640 cell phone using T-Mobile

This seem to work: How To Unlock Microsoft Lumia 640 For Free

http://forums.windowscentral.com/ask-question/438172-how-do-you-unlock-microsoft-lumia-640-cell-phone-using-t-mobile.html
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I can access my emails on my computer but my lumia 930 will not sync and there is no way of deleting the account and try a reinstall the only option i get with it is to sync and it wont with error code 8500201D it says find out more information at windowsphone.com but it doesnt recognise the error code

http://forums.windowscentral.com/ask-question/438483-my-microsoft-account-has-not-sync-my-email-last-22-hours-my-lumia-930-a.html
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Fifa 15: Ut is been removed from store,, and if I search from web page of Microsoft, it shows that it will not supported to your device .. Why ??? Any idea ?

http://forums.windowscentral.com/ask-question/437121-how-can-i-download-fifa-15-ut-my-microsoft-lumia-640xl-windows-10-device.html
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i have adobe acrobat reader app, i cannot open file in xender ,and i cant even find it in my phone

A:why i cant open pdf files in my microsoft lumia 535 , which i got via xender from an android phone?

Make sure that the file ends in the .pdf format. If it doesn't, it will not open. I would suggest going to File Explorer to try to locate it if you are on Windows 10 Mobile. If you are on Windows Phone 8.1, try connecting your phone to a computer and select to view files using File Explorer.

http://forums.windowscentral.com/ask-question/442577-why-i-cant-open-pdf-files-my-microsoft-lumia-535-i-got-via-xender-android-phone.html
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Do my Lumia 640 bought from US microsoft.com online bears international warranty in India, where I have brought and am using the phone now. It is genuinely unlocked by AT&T.

A:Does Lumia 640 bought from US microsoft.com online bears warranty in India ?

Originally Posted by Windows Central Question Do my Lumia 640 bought from US microsoft.com online bears international warranty in India, where I have brought and am using the phone now. It is genuinely unlocked by AT&T. best way to find out is to check with local nokia care centres or checking the manual and documentation that came with the phone
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

http://forums.windowscentral.com/ask-question/441079-does-lumia-640-bought-us-microsoft-com-online-bears-warranty-india.html
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Actually I have updated my mobile Microsoft Lumia 650. After that I couldn't find my all older text messages restored back on my mobile text message inbox. How can I get restored all my sms back? Can you assist me for this issue?

A:I need to restore back all my text messages on my mobile Microsoft Lumia 650

Wait for one to two days for the texts to sync back.

http://forums.windowscentral.com/ask-question/442308-i-need-restore-back-all-my-text-messages-my-mobile-microsoft-lumia-650-a.html
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On the old lumia 650 you could block numbers even private ones, the newer model doesn't seem to have this facility?

A:On Microsoft Lumia 650 the newest model how to block private numbers?

Originally Posted by Windows Central Question On the old lumia 650 you could block numbers even private ones, the newer model doesn't seem to have this facility? check that block and filter app is installed and updated
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

http://forums.windowscentral.com/ask-question/436101-microsoft-lumia-650-newest-model-how-block-private-numbers.html
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After updating my phone Lumia 950 xl vpn apps not connecting. It seems the internet connection is dropping when starting the vpn apps. What to do?

http://forums.windowscentral.com/ask-question/437798-vpn-apps-not-working-after-microsoft-lumia-950-xl-updated-version-1607-a.html
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I would like to listen to MP3 files, radio, podcasts; directly from the web, more than five minutes. Thank You in advance for Your help.

http://forums.windowscentral.com/ask-question/440783-how-can-i-turn-off-screen-saver-microsoft-lumia-650-windows-10-mobile.html
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I m using Lumia 640 XL After updating it from denim to WP 10, problems starts, right now i wont be able to use my phone because not able to update or download apps from store Code appears like 0x8000 etc number of apps are not working like Facebook. Linked, Instagram, etc. How to solved this code problem i already reset my phone but this problem is still present. Plz gives some suggestions.

http://forums.windowscentral.com/ask-question/441739-why-apps-not-updating-microsoft-lumia-640-xl-windows-10-phone-coding-problem.html
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Like in lumia 730 and why the shutter speed not working effectively in inbuilt camera application in windows 10 device it changes automatically to fast shutter or some other even on fully manual setting as it use to work perfectly in windows 8.1 using lumia camera classic? I've 14393.448 build installed.

A:why Microsoft not letting us to install old lumia camera application in windows 10 mobile

They do that to direct you to Microsoft Camera. Even if you installed it, it would direct you to it.
I'm not 100% sure, but that seems to be the likely reason.

http://forums.windowscentral.com/ask-question/445354-why-microsoft-not-letting-us-install-old-lumia-camera-application-windows-10-mobile.html
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hi !! about 2 months ago my lumia was having some glitches problem so i gave it to Microsoft service center. they updated my software but after updation everytime i use internet explorer to search anything and opens any site suddenly a RED page opens up named ""viral mobi store" and telling me the website i am trying to open is unsafe and continuation not recommended. If i choose to continue and open it some bad sites like trafficking and sites with *** (bad) advertisements opens up automatically.
This is happening even if i am opening a fully safe and secure govt sites !!! its happening in almost every site i open. i am able to open only youtube videos !! what is the problem !!! even my friend having same limia 1320 is having the same problem after software updation. HOW TO REMOVE IT !!!!! can someone help me !!

A:after software updation of my lumia 1320 in microsoft service center, everytime i open any site

Originally Posted by Windows Central Question hi !! about 2 months ago my lumia was having some glitches problem so i gave it to Microsoft service center. they updated my software but after updation everytime i use internet explorer to search anything and opens any site suddenly a RED page opens up named ""viral mobi store" and telling me the website i am trying to open is unsafe and continuation not recommended. If i choose to continue and open it some bad sites like trafficking and sites with *** (bad) advertisements opens up automatically.
This is happening even if i am opening a fully safe and secure govt sites !!! its happening in almost every site i open. i am able to open only youtube videos !! what is the problem !!! even my friend having same limia 1320 is having the same problem after software updation. HOW TO REMOVE IT !!!!! can someone help me !! go to your browser, clear all history and cookies - just do a clean wipe and then check
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

http://forums.windowscentral.com/ask-question/434562-after-software-updation-my-lumia-1320-microsoft-service-center-everytime-i-open-any-site.html
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Microsoft is reportedly planning to host a massive hardware-focused media event this fall in which it'll introduce two new Lumia-branded smartphones, the Microsoft Band 2 wearable and the Surface Pro 4.

Read more
 

A:Microsoft expected to unveil a pair of Lumia smartphones, Surface Pro 4 and Band 2 at October event

I hope they release a updated Type Cover keyboard. That is literally the only gripe I have with the SP3.
 

http://www.techspot.com/community/topics/microsoft-expected-to-unveil-a-pair-of-lumia-smartphones-surface-pro-4-and-band-2-at-october-event.218410/
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I have two Lumia's: 925 and 625.
Since we try to have as less radiation as possible (if possible at all, but I don't want to go into that discussion) around the house we switch our phones to airplane mode as much as possible. Off course also at nights.
Now, I discovered with a special measuring device, which is able to measure all kinds off radiation) that these lumia's frequently send a signal even when it is on airplane mode (with Wifi, NFC, BT off). The strangest thing is even that this is NOT occurring when the phone is normally on, but only when the lock-screen is active. (with or without Glance where applicable)
I notice a peek in send-signal every 5 seconds. I tried playing around with several settings but the devices keep doing this..
Is anybody familiar with this?

http://forums.windowscentral.com/ask-question/442893-lumia-925-lumia-625-do-some-sending-lock-screen-even-when-airplane-mode.html
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The screen on my 735 is blank. I have replaced it with a 640, so now how do I transfer my contacts to the 640 from the 735.

A:My Lumia 735 has a broken screen and it's blank. How do I transfer my contacts to my new Lumia 640?

Originally Posted by Windows Central Question The screen on my 735 is blank. I have replaced it with a 640, so now how do I transfer my contacts to the 640 from the 735. if you had signed in on the 735 with your email account and kept the contact sync active, the same contacts should sync on the 640 when you sign in with the same account
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

http://forums.windowscentral.com/ask-question/441550-my-lumia-735-has-broken-screen-its-blank-how-do-i-transfer-my-contacts-my-new-lumia-640-a.html
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microsoft security essentials have been removed and i cannot load any extensions from the google chrome store. i get an error message that says network failed and then options to reload or close. 
what is this and how do i fix it?? 
thank you

http://www.bleepingcomputer.com/forums/t/566906/microsoft-security-essentials-removed/
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We do all the process such resets the phone. Uninstall & install the app again ,too many activities done which is provided at your site .
But still problem not resolved ( lumia 535)

http://forums.windowscentral.com/ask-question/442796-unable-open-lumia-camera-lumia-selfie.html
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Please give the call recording feature on my Lumia 535 by update or application. just please give this important feature. That's just one think is missed in anniversary windows 10 update. I was thought that feature is also going to be include in update but their is not provided that's very worst think. I hope you will try to give this feature in upcoming next update. Just let me know is this feature is coming or not?

A:when the call recording feature is given in lumia update(e.g.lumia 535)?

Welcome to Windows Central! We are a Windows products fan site and not an official Microsoft website so any complaints or ideas you post here will not reach Microsoft.
You have a Lumia 535 so the chances of getting the call recording feature are slim. According to the latest news, only phones that shipped with Windows 10 Mobile preinstalled (so in other words; when you booted up the phone it started with a version of windows 10) will get that feature.
All other phones (those that came with windows 8 or 8.1) will probably not see this feature. It also depends on hardware according to Microsoft.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

http://forums.windowscentral.com/ask-question/438494-when-call-recording-feature-given-lumia-update-e-g-lumia-535-a.html
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Why should I keep Security Essentials if it will no longer be supported.  How do I get rid of it and buy another security system.

A:Can Microsoft Security Essentials be removed from my computer since it won't be

No new versions will be coming out for XP but virus definitions will still be updated. If you wish to uninstall, use Add/Remove Programs in Control Panel.

http://www.bleepingcomputer.com/forums/t/529833/can-microsoft-security-essentials-be-removed-from-my-computer-since-it-wont-be/
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I would like help from you experts on whether i have removed the "Microsoft Security Essentials" trojan from my desktop machine. The machine is running XP SP3, is up to date on MS updates, runs McAfee and is up to date [after resetting to an old restore point...]. Rkill and other methods failed to work, but resetting to an old restore point and then scanning with McAfee and Ad-Aware did seem to quarantine the trojan.

The HijackThis log run after all that is attached for review. Thanks in advance.

A:Microsoft Security Essentials trojan removed?

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below and save it to your desktop:
Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

Double-Click on dds.scr and a command window will appear. This is normal.Shortly after two logs will appear:
DDS.txt Attach.txtA window will open instructing you save & post the logsSave the logs to a convenient place such as your desktopCopy the contents of both logs & post in your next replyScan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the entire contents of the report and paste it in a reply here.Note** you may get this warning it is ok, "Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?""just click on Cancel, then Accept".information and logs:In your next post I need the following1.logs from DDS2.log from RKUnHooker3.let me know of any problems you may have had[/list]Gringo

http://www.bleepingcomputer.com/forums/t/354698/microsoft-security-essentials-trojan-removed/
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In windows vista and windows Microsoft removed the old class Windows Explorer The old class Windows Explorer Show a root directory The root directory is the highest directory level of a disk The files and folders you see when you open double-click your hard disk icon are the contents of that disk s root directory and windows Microsoft did old class Explorer the Why Windows removed explorer the displaying of directory tree hierarchy The only thing that comes close to old class Why did Microsoft removed the old class Windows Explorer Windows Explorer is when a user click on computer Why did Microsoft removed the old class Windows Explorer for old Why did Microsoft removed the old class Windows Explorer windows user called my computer and you see drive and you click C and under C on split-pane list on left But this crude way of doing it and when user types in run search box in start manue it takes you to a more user profile page of things for user to work with than the admid will work with The old class Windows Explorer like computer for old windows user called my computer is some you really did not want computer novice or young kid to go into That why in old windows OS computer novice or young kid use my documents folder on the desktop and to run programs click start than all programs and click on the programs in the list and the admid will lock out of other areas The Windows Explorer back in windows was file manager this was not for novice or young kid to go into Why is Microsoft changing this This more meaningfuf for advanced computers users I hear you can download a advance file manager to get it to look like this third party http utilities softlandmark com images screenshots AdvexSoft Advanced File Manager gif nbsp

A:Why did Microsoft removed the old class Windows Explorer

Not sure if you're running it, but I have Windows 7 Professional and when you change the theme to "Classic" it turns into an approximation of the old XP look and has similar functions, including the one that you outline in this post. You may want to give that a try before using third party software.

-- Ryan
Windows Outreach Team
 

https://forums.techguy.org/threads/why-did-microsoft-removed-the-old-class-windows-explorer.980968/
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Hey everyone Newbie here with a pretty troublesome problem that I just can t fix on my wife s computer Windows XP OS Being my wife she decided to do some crappy survey or something on facebook and got this quot Microsoft Security Essentials quot malware I immediately ran Malwarebytes Essentials Microsoft Security removed....now problem and it found a few things deleted all the items I then uninstalled and rebooted avira antivir I want to replace it with Avast Rebooted a second time and now when I open the exe file to install Avast I get this popup quot Setup detected that another program setup requires the computer to reboot quot Rebooted several times in safe mode with no results Checked the registry values for the quot pendingfilerenameoperations quot their isn t even a folder with that name Microsoft Security Essentials removed....now problem in my registry I did some research Microsoft Security Essentials removed....now problem on completely removing Avira Antivir from the computer and followed all the uninstallation utilities and registry cleaners Still same problem Does this problem relate to the quot microsoft security essentials quot can ANYONE help me Thanks in advance Jason M

http://www.bleepingcomputer.com/forums/t/359183/microsoft-security-essentials-removednow-problem/
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Hi I ve got a fresh Vista Ultimate installation At first time when I connected to my other pc s shared folders with cd server command everything worked fine But next day I just couldn t Removed Microsoft Client for Networks....now can't it reinstall connect to the shares again Earlier the same thing happened under Windows Server on this computer the required services named Server and Workstation was just missing so the solution was to remove and reinstall file sharing and client for microsoft networks Now on Vista I don t know if these services name s are the same but I tried to do the same to see if it helps Under the network settings I could easily remove both of these services and I could reinstall file and printer sharing for microsoft networks but everytime when I select client for microsoft networks to install it says quot Could not add the requested feature The error is The system cannot find the file specified quot Removed Client for Microsoft Networks....now can't reinstall it And not more I would like to now how to find out which file is missing and why and how could be restored Thank You for any advice nbsp

A:Removed Client for Microsoft Networks....now can't reinstall it

Hello,

Did you ever resolve this issue? If so... what was the fix?

Many Thanks!
 

https://forums.techguy.org/threads/removed-client-for-microsoft-networks-now-cant-reinstall-it.593159/
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I have a Lumia 930 and want to check if I have the mic issue with W10 - but every link I find for Lumia Phone Test Application does not have it?
Where can I get it please

A:Where can I get Lumia Phone Test Application Lumia 930

I use Rescue Test for WP8.1. But I don't know whether it is available for W10.

http://forums.windowscentral.com/ask-question/427741-where-can-i-get-lumia-phone-test-application-lumia-930-a.html
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My laptop got to a point where I couldn't do anything on the computer. This was a long time ago so I don't remember exactly what it was doing. I reinstalled the operating software, Windows 7 and it worked for a little while.
 
I'm running Mozilla Firefox and Windows Essentials. Windows Essentials gives me a warning that there is a virus threat almost every time I turn the computer on but when I try to remove it, it says it can't.
 
It's gotten to the point where almost daily, it completely shuts down by itself or gives me a blue screen. Unfortunately, I don't remember what the blue screen says.
 
Any help or advice would be so greatly appreciated!! Thanks in advance!!!

A:Virus that can't be removed by Microsoft Essentials shuts down computer

Hello meltin, Did MSE give that virus a name? Can you run these next. If needed to complete the scans use Safe Mode with Networking as a boot option. Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Please Download TDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive)Do not change the default options on scan results.Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.Last run ESET.Hold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.Double click on the icon on your desktop.Check "YES, I accept the Terms of Use."Click the Start button.Accept any security warnings from your browser.Under scan settings, check "Scan Archives" and "Remove found threats" Click Advanced settings and select the following:Scan potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth technologyESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.When the scan completes, click List ThreatsClick Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.Click the Back button.Click the Finish button.NOTE:Sometimes if ESET finds no infections it will not create a log.

http://www.bleepingcomputer.com/forums/t/497087/virus-that-cant-be-removed-by-microsoft-essentials-shuts-down-computer/
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Im very inexperienced with malware/spyware etc. I've tried many programmes including malwarebytes, spybot, spyware doctor, microsoft safety scanner.
On spybots first ever scan it detected Interent security 2011 as malware but failed to delete it.
now microsoft safety scanner has detected ramnit.b and only partially removed it. My computer seems to be running better but im cautious that its still there. One common problem among many others is that my browser page jumps back to a previous page I was on 5 minutes ago (although not sure if this is caused by virus or not).
Combofix is my next option however there's several warnings that its extremely powerful, and shouldnt be done without assistance.
Any help at all with this problem would be hugely appreciated, its taken up a lot of my time.
thanks

Mel

http://www.bleepingcomputer.com/forums/t/398642/microsoft-safety-scanner-only-partially-removed-ramnitb-what-do-i-do-now/
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I believe that my laptop has a virus because of the many problems that I have faced. I ruled out the possible cause of a laptop malfunction because even after uninstalling and reinstalling Microsoft Security Essentials. The program would just be shut down/removed, and many other programs such as java or adobe will not update or install. There has also been problems with some FN commands involving certain buttons not responding. Also Windows Malicious Tool thing keeps popping up everytime I start up the laptop even though I had already gone through it but when I press to run it, the laptop freezes.

A:Programs Not Updating, Microsoft Security Essentials Removed

Hello and welcome.. Please click Start > Run, type inetcpl.cpl in the runbox and press enter.Click the Connections tab and click the LAN settings option.Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.Run RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.>>>>Please download TDSSKiller.zip and and extract it.Run TDSSKiller.exe. Click on Change Parameters Put a check in the box of Detect TDLFS file system Click Start scan.When it is finished the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click ContinueLet reboot if needed and tell me if the tool needed a reboot.Click on Report and post the contents of the text file that will open.

Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.Next run Superantisypware (SAS): Download and scan with SUPERAntiSpyware Free for Home UsersDouble-click SUPERAntiSpyware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the Scanning Control tab.Under Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen.Back on the main screen, under "Scan for Harmful Software" click Scan your computer.On the left, make sure you check C:\Fixed Drive.On the right, under "Complete ... Read more

http://www.bleepingcomputer.com/forums/t/455493/programs-not-updating-microsoft-security-essentials-removed/
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Im very inexperienced with malware/spyware etc. I've tried many programmes including malwarebytes, spybot, spyware doctor, microsoft safety scanner.
On spybots first ever scan it detected Interent security 2011 as malware but failed to delete it.
now microsoft safety scanner has detected ramnit.b and only partially removed it. My computer seems to be running better but im cautious that its still there. One common problem among many others is that my browser page jumps back to a previous page I was on 5 minutes ago (although not sure if this is caused by virus or not).
Combofix is my next option however there's several warnings that its extremely powerful, and shouldnt be done without assistance.
Any help at all with this problem would be hugely appreciated, its taken up a lot of my time.
thanks

Mel

A:Microsoft Safety scanner only partially removed Ramnit.B, what do I do now?

Hi there

You should definitely not run combofix unless it's under instruction from a trained user, as it is a powerful tool as you say. Ramnit is an injector worm, which basically means that it injects iself into files and multiplies. Html files seem to be particularly susceptible, but it also infects exec files. The bad news is that it's an extremely serious infection which can spread really quickly, and also creates a backdoor allowing remote access. It's very difficult to clean off and sadly I'm speaking from experience as we got it earlier this year. We managed to save our documentation but only with an IT friend of ours spending 4 days on it, backing up our data and then reinstalling windows. It spreads quite happily on usb stick to so be carefull about back ups.

Someone far more qualified than I will no doubt be along to give you proper advice but it's a serious infection (esp due to the remote access issue) so you'll definitely need specialist help to get it dealt with so you might want to consider posting in the 'malware removal logs' forum. If the guys on this forum can't help, they'll transfer you over there anyway, with guidance on what to do next

http://www.bleepingcomputer.com/forums/t/398643/microsoft-safety-scanner-only-partially-removed-ramnitb-what-do-i-do-now/
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Ok I'm in panic and rage mode at the same time But here's all I know I'm just playing my game looking at the Steam forums and was suggested to get Gamebooster told it'll disable programs "removed" 'PWS:Win32/Frethog.gen!B' Microsoft Essentials Security that'll slow games down and make them CTD Went to Google searched and clicked on the first Microsoft Security Essentials "removed" 'PWS:Win32/Frethog.gen!B' link I saw It was this 'razerzone com' site I went to I'm hoping this is the official site I downloaded it installed it then it asked me to enter my Razer ID and Password which I never set up an account for and began to wonder why But went on and did it After doing so I closed the game out that I was running to have it run through Gamebooster I then noticed Microsoft Security Essentials was a red color opened it up yet thinking that GameBooster must've just disabled it then claims it found something So I checked and it found this 'PWS Win Frethog gen B' thing and automatically removed it from my computer Looking at it says it's a password stealer going after game account passwords and user info Panic Mode activate Especially how I do a no-no use the same password for almost everything It was around pm EDT when it caught the virus and removed it But I never bothered looking up at the clock over my monitor to see what time it was I was too scared and annoyed thinking I'm going to have to change every single one of my passwords I don't know if the virus happened before or at pm All I do know it was around pm when I got the verification email to activate my Razer account In Microsoft Security Essentials I don't have apply recommended actions checked So either when I hit the red Check button and that's when it got removed or Essentials removed it on its own The strange thing is when I go to the History and All detected items it shows this with the description of the virus The following error occurred Error code x The program could not find the malware and other potentially unwanted software on this computer Was this just a false positive caused by Gamebooster Or do I have to scramble and change all of my passwords I'm using Windows x SP

A:Microsoft Security Essentials "removed" 'PWS:Win32/Frethog.gen!B'

Please download Junkware Removal Tool and save it on your desktop.
 
Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log is saved to your desktop and will automatically open.
Please attach the JRT log.

Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download MINITOOLBOX and run it.
Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and post the result.
 
Please disable your antivirus, prior and during this scan.
Please Download Emisoft Emergency Kit from here.
Save the file to your desktop.
Now boot your machine into safemode with networking. 
 

How to start Windows in Safe Mode or Safe Mode with ...

Right click and run as administrator. (xp users double click)
Click Accept and Extract.
This file will appear on the desktop.
Right click it, select run as administrator. (xp users double click)
Select Emergency Kit Scanner.
A pop up requesting an update will appear, select yes.
After the update go to scan pc select the option in the picture below.
Now select Quarantine Detected Objects.

When the update has finshed, go to scan pc ,select deep scan.
This scan will take a long time this is normal, as it scans your entire hard drive.
Click on view report, save report to your desktop attach here in your next reply.  

http://www.bleepingcomputer.com/forums/t/542121/microsoft-security-essentials-removed-pwswin32frethoggenb/
Relevancy 45.58%

This add-on Microsoft .NET Framework Assistant for Firefox appears to have been recently removed from addons.mozilla.org. I am developing .NET enterprise software which is deployed via ClickOnce, and a customer reported to me on September
30, 2015 that this add-on is no longer available. We depend on this add-on to allow our customers to be able to use our software in Firefox.

The page addons.mozzilla.org page now reports that it was removed by an administrator (not by Microsoft?). Does anyone know how to find out more information about this?

I currently have this add-on install in my instance of Firefox (Microsoft .NET Framework Assistant 1.3.1.1-sign - Last updated Monday, June 1, 2015), and it is still functioning normally.

Any information about this is appreciated, so far we have no explanation to provide our customers.

https://social.technet.microsoft.com/Forums/en-US/fe3e7b52-7cb1-428c-83f1-b67c9976d009/microsoft-net-framework-assistant-for-firefox-addon-removed-september-2015?forum=ieitprocurrentver
Relevancy 45.58%

My XP SP laptop started throwing strange IE popups - Somehow / What - blocked before to Malware Removed Update do? being exterminated - Microsoft Trojan sending me to alternate search engines or sites which showed search terms that had been entered into Google hours before On around when these problems began McAfee Security Center reported Generic FakeAlert jb and Quarantined it I was still getting those strange popups and my CPU began to thrash I tried to run Windows Defender but the Update failed While investigating that problem I determined that Windows Update itself was failing with an error saying quot Cannot display the web page quot I ran Spybot Adaware Malware Bytes SuperAntiSpyWare and even Microsoft s online OneLive scanner Only OneLive online scanner found anything other than cookies - it found a quot Severe Problem quot but gave no further information and produced no log file It wasn t able to deal with the problem so I was left scratching my head I then ran across a Malware / Trojan Removed - Somehow blocked Microsoft Update before being exterminated - What to do? thread that mentioned Kaspersky s online scanner I disabled McAfee and ran the Kasperksy online scanner and it found Trojan-Dropper Win TDSS bej in my Temporary Internet Files folder under Content IE Since the online Ksspersky scanner doesn t fix anything I located that file and performed an On-Demand Scan using McAfee McAfee now recognized it as a trojan called Generic Dropper dev and Quarantined it I have no idea why this wasn t picked up earlier by McAfee I then re-ran Kaspersky Online Scanner against the entire machine and it found threats Ditto for McAfee I let McAfee clean my machine by removing old restore points cleaned temporary internet files cleaned the cache dead registry keys etc So my machine is apparently quot clean quot but I think the malware somehow blocked my Microsoft Update before it was killed Per a KB article I updated all the Microsoft Update components and I even ran sfc scannow Still no love from Microsoft Update however Do I have a hacked DNSAPI dll Where does the blocking occur What should I try next Thanks for any help you can provide

A:Malware / Trojan Removed - Somehow blocked Microsoft Update before being exterminated - What to do?

Hello,Please click Start > Run, type inetcpl.cpl in the runbox and press enter.Click the Connections tab and click the LAN settings option.Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.Now check if the internet is working again.Now run NcAfee FakeAlert StingerRerun MBAM (MalwareBytes) like this:Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan and scan (normal mode).After scan click Remove Selected, Post new scan log and Reboot into normal mode.

http://www.bleepingcomputer.com/forums/t/329568/malware-trojan-removed-somehow-blocked-microsoft-update-before-being-exterminated-what-to-do/
Relevancy 45.58%

I had issues with FireFox minimizing and not able to open from taskbar...uninstalled it and shutdown system. Reinstalled and still issue. Then received Microsoft error message and the adware popup. Like a fool, called the # and now have people calling off the hook.

Found your forum via searching on phone for removing adware, but wanted to ensure I was doing correctly. Before proceeding, created a thread. Guess I need hand holding....
 

https://malwaretips.com/threads/removed-firefox-now-have-microsoft-error-and-now-have-message-to-call-within-5-minutes.58210/
Relevancy 45.58%

hello thank you for taking your in looking at my post the first incident was two days ago where a pop up asking to install i accidentally installed it and took over computer with pop ups telling me that i have security up my on poping keeps after trojan microsoft on removed vista: essentials other malware vista: trojan keeps on poping up on my microsoft security essentials after removed spyware i updated my malware-byes and vista: trojan keeps on poping up on my microsoft security essentials after removed superantispyware and Microsoft security essentials went into safe mode and removed the Trojans but yesterday and today another Trojan popped up I m thinking i missed something so here i am seeking help Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows Vista SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C Windows system Dwm exe C Windows system taskeng exe C Windows Explorer EXE C hp support hpsysdrv exe C Program Files Hewlett-Packard On-Screen OSD Indicator OSD exe C WINDOWS RtHDVCpl exe C Program Files HP HP Software Update hpwuSchd exe C Program Files Common Files Java Java Update jusched exe C Program Files Microsoft Security Client msseces exe C Program Files iTunes iTunesHelper exe C Program Files Windows Sidebar sidebar exe C WINDOWS ehome ehtray exe C Windows system schtasks exe C Program Files Windows Media Player wmpnscfg exe C Windows ehome ehmsas exe C Users nobuddies AppData Local Google Update GoogleCrashHandler exe C hp kbd kbd exe C Program Files Mozilla Firefox firefox exe C Program Files Mozilla Firefox plugin-container exe C Users nobuddies Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page about blank R - HKLM Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TYPE amp tp iehome amp locale EN US amp c amp bd Pavilion amp pf desktop R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http ie redirect hp com svs rdr TYPE amp tp iehome amp locale EN US amp c amp bd Pavilion amp pf desktop R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName O - Hosts localhost O - BHO no name - D -C F - efb- B - ECA - no file O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO Groove GFS Browser Helper - - C - D -B F - BBC D A E - C PROGRA MICROS Office GROOVEEX DLL O - BHO URLRedirectionBHO - B F A - E - -BA - B E FF - C PROGRA MICROS Office URLREDIR DLL O - BHO Java Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - HKLM Run Windows Defender ProgramFiles Windows Defender MSASCui exe -hide O - HKLM Run hpsysdrv c hp support hpsysdrv exe O - HKLM Run KBD C HP KBD KbdStub EXE O - HKLM Run OsdMaestro quot C Program Files Hewlett-Packard On-Screen OSD Indicator OSD exe quot O - HKLM Run RtHDVCpl RtHDVCpl exe O - HKLM Run CCUTRAYICON FactoryMode O - HKLM Run HP Health Check Scheduler c Program Files Hewlett-Packard HP Health Check HPHC Scheduler exe O - HKLM Run SunJavaUpdateReg quot C Windows system jureg exe quot O - HKLM Run HP Software Update c Program Files HP HP Software Update HPWuSchd exe O - HKLM Run SunJavaUpdateSched quot C Program Files Common Files Java Java Update jusched exe quot O - HKLM Run BCSSync quot C Program Files Microsoft Office Office BCSSync exe quot DelayServices O - HKLM Run QuickTime Task quot C Program Files QuickTi... Read more

A:vista: trojan keeps on poping up on my microsoft security essentials after removed

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below and save it to your desktop:
Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

Double-Click on dds.scr and a command window will appear. This is normal.Shortly after two logs will appear:
DDS.txt Attach.txtA window will open instructing you save & post the logsSave the logs to a convenient place such as your desktopCopy the contents of both logs & post in your next replyScan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the entire contents of the report and paste it in a reply here.Note** you may get this warning it is ok, just ignore"Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?""just click on Cancel, then Accept".information and logs:In your next post I need the following

.logs from DDSlog from RKUnHookerlet me know of any problems you may have hadGringo

http://www.bleepingcomputer.com/forums/t/391582/vista-trojan-keeps-on-poping-up-on-my-microsoft-security-essentials-after-removed/
Relevancy 45.58%

How and why did this happen? I have reset the time manually and turned off the automatic time update. So far the time and date are staying correct.
The calender items are a combination from Outlook and Google calendars. I believe the appointments with the 15 minute time change were entered in a window after those that the time did not change. There are also appointments where the time changed 6 hours.
In reviewing the forums I see this has been a consistent problem for 5 years, but I don't see solutions. Why has it not been addressed in your steady stream of updates?
I like having my calendar in the phone and not carrying a paper calendar. I also like having two interfaces that match among my devices. I would like to avoid the Android and iPhone phones.
Please explain why this happened, how to fix it, and how to avoid it.

http://forums.windowscentral.com/ask-question/441420-microsoft-lumia-640-15-minutes-more-off-appointments-changed-15-minutes.html
Relevancy 45.15%

Dear Support,

I have an in-house web application that accesses Windows network locations, using something like this:

<a href: file://<file-location>>Click here</a>

The internal website is added to Trusted Sites, with security settings to allow the application to open folders/files within our network.

In Internet Explorer, on Windows 7, this works fine.
On Windows 10, although this still works fine in Internet Explorer (without any messages), Edge prompts the user to confirm the irritating Did you mean to switch apps? message.
Can this be removed/overwritten/anything?!

Thanks in advance

https://social.technet.microsoft.com/Forums/en-US/c38936ba-1e60-46e7-a3ed-1d2fc3a6f3c1/microsoft-edge-accessing-windows-explorer-did-you-mean-to-switch-apps-can-this-be-removed?forum=ieitprocurrentver
Relevancy 44.72%

I recently added a SIM 2 (and second phone number) to a Microsoft Lumia 950. The service on the SIM 2 slot is terrible. I will have 4 bars on SIM 1 and no service on SIM 2. I've switched my cards around and still have the same problem with the SIM 2 slot.
Is there a setting that needs to be updated to use the SIM 2 slot? Any suggestions on how to fix?
Thanks!

http://forums.windowscentral.com/ask-question/440325-no-reception-poor-reception-sim-2-microsoft-lumia-950-a.html