Windows Support Forum

External USB HDD not disconnecting properly

Q: External USB HDD not disconnecting properly

In W10.1607 x86 when I eject a External USB HDD, it does not Power Down, I mean the Eject Procedure is not being totally finished. The Safe to Eject message appears but the light on HDD stays on and if I pull it out I can listen the Motor spinning down.
That is it not good, that will damage in short time the HDD.
The same HDD in a w10 x64 is working correctly.
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Preferred Solution: External USB HDD not disconnecting properly

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Hi, My first post here

I really need some help I purchased a new WD My Book 4tb and have all my videos and pictures on this drive - I have always disconnected the drive properly but tonight when I connected to the laptop I get the following message;

I cant access the drive to see if any of the files are there or not

I have not done anything other than click on the drive yet as I don't want to do anything wrong I have so much on here I don't want to lose. Thanks

A:WD My Book 4tb External USB Crashed

You've already messed up by keeping only 1 copy of important files :/

Is H the typical drive letter designation for that drive? I assume it is what you expected since you tried to open it. Can you take a screenshot of what Disk Management looks like with the drive on and connected?

Have you tried a different USB cable or tried it on a different computer?
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I m writing this post because this was asked so many internal speakers together your Make external & laptop play times over but nobody seems to have come up with a good answer People suggested Make your laptop internal & external speakers play together some trials of paid programs but that Make your laptop internal & external speakers play together s not really an everyman solution I don t know on how many machines my workaround will work depends on the audio chip I m going to tell you how to do this in foobar My system is Win I think that this will work only if you see something like this in your Playback devices right-click windows audio icon amp select from menu to launch it So if the headphone output is not quot Ready quot when nothing is plugged into it you will maybe be able to use the HDMI output if you feel adventurous or for that matter any output that you have You possibly have no idea why I m talking about that but this will be clear after reading through the rest of my little manual ------------------- download amp install foobar here http www foobar org download play around with it of you don t know the player download amp install the latest ASIO ALL here http www asio all com leave all install options default download ASIO support for foobar http www foobar org components view foo out asio double-click it fb k will install it automatically go to foobar file- gt preferences- gt output- gt asio Check if asio all is visible at the top list You can use the x driver requires foobar restart Add a new channel mapping Don t change the name you won t need it anyway click quot configure quot ASIO ALL window will pop up Enable advanced settings bottom right now there s the icky tricky part Click the next to all and enable all the outputs that you like sometimes the HDMI output is also there What you really need is sth like quot internal speakers out quot and quot HpOut quot On my computer Dell Inspiron R it looks like this IF YOU CAN T SEE TWO OUTPUT DEVICES HERE YOU WILL PROBABLY NOT BE ABLE TO DO THIS Sorry everything depends on how your soundcard handles it maybe connecting the headphones will make it appear Try around Click quot cancel quot this was for other outputs to appear Click quot Add new quot Rename it to quot int ext quot or whatever Map lt channel name gt to the Left channel and lt channel name gt to Right you can play with that even build a faux surround with a bit of luck Play test signals if you re not sure where each channel should be On my machine it s like that Click OK Apply then restart fb k and go to file- gt preferences- gt output Select the output ASIO int ext Click OK Play your favorite piece of audio If you did everything correctly you should hear all the outputs together Meaning your internal speakers and the jack-connected headphones or speakers The sound will work ONLY fb k you will have to stop the music to use any other program that outputs sound ASIO overrides Windows output Most music files will work The method is transferable to any program that can support ASIO Leave some feedback if it worked for you Or if it didn t anything s good nbsp

A:Make your laptop internal & external speakers play together

Props to OP - I've found a somewhat related hassle-free solution for desktops with Realtek Audio.

In the settings, you can 'disable front jack detection'. Therefore, speakers connected to the rear panel won't stop when you plug something else in the front.
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Hello I have a Dell Inspiron laptop I have an image of the entire hard drive that I created when I first got the computer using Acronis TrueImage and I d like to restore that image returning the laptop back to that fresh clean original state I ve done this two or three times before and it worked great each time But now there s a problem Normally I would in boots as when drive external but laptop hard Primary recognized isn't drive used connect to the laptop a USB storage backup drive that has the disk image boot the laptop from a Rescue Media CD created by Acronis then restore that disk image from the back-up drive onto the laptop s HDD When I tried it this time round the laptop s HDD was not listed in TrueImage at all I created a new rescue media disk tried it again and got the same result I then took the HDD out of the laptop connected it to Primary hard drive boots in laptop but isn't recognized when used as external drive an adapter kit that let s you power up and plug in the drive via a USB port and external power supply and tried the same procedure using my desktop to run the operation Same result The drive was not detected by Acronis The drive does not seem to spin up at all Primary hard drive boots in laptop but isn't recognized when used as external drive when it is connected Keep in mind the drive still works when installed in the laptop -- it boots into Windows XP etc When I plug the drive into my desktop the drive does not show up in Disk Management Start Right-click My Computer Manage Disk Management It doesn t show up in either of the two right-side windows so there s no way I know of to format it or do any work on it in Windows When I go to Device Manager Disk Drives I see quot USB Device quot for that drive and under Properties it is listed as quot Disk Drives quot for quot Device Type quot and its status says it is working properly So what I don t get is it works fine when it is in the laptop boots into XP etc but when connected as an external drive or when the laptop is being run off of CD the drive can t be detected and not on just one computer but multiple Is it junk Any ideas nbsp

A:Primary hard drive boots in laptop but isn't recognized when used as external drive

It's a power issue. Had the same issue taking a 2.5" laptop hdd and attempting to hook up w/ a passive usb sata hdd cable. my recommendation is to use a powered usb sata cable. like this one: having proper power will allow the USB bus to detect and power the hdd correctly. Hope this helps, take care!
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My Friend has a HP Pavilion DV2000 Laptop. His display isn't work. Suddenly display gone. But I thought it could be Display problem not a VGA. So, i tried to connect an external monitor and used Shortcut keys to change the display. I pressed fu + F1 or Fu + F2 or Fu + F3 or Fu + F4 up-to F12. But no result.
I couldn't check whether it's a Display or VGA card problem. IS there any other way to check it. in addition to these is there any other combination keys to Change the display to an external monitor. I'm unable to check whether i get login or not. if I can login then i can use Windows Key + P. Then i can select mode. But I'm Unable to anything here. Please help me to find the problem and i have to take it to repairing shop.
Thanks in Advanced

A:Change display of laptop to external monitor

It should be the Fn + the key that shows a monitor symbol. If it still doesn't display, the motherboard video processor has failed, and not the LCD Panel
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Today, my external hard drive has not appeared on my PC. It did work before I went to sleep yet when I began my PC in the next morning, it didn't show. Can you please help me how to fix this?

A:External hard drive not showing up on my PC

Hello there,

There are a lot of different reasons for an HDD to stop showing. A few things you can try are:

Try using a different USB cable, make sure it is as short as the original one, or even shorter. This is important it terms of providing enough power for the drive to function properly.

Try connecting it to different USB ports.

Try connecting it to a different PC.

Sometimes the drive can misbehave due to insufficient power even if it appears to be spinning make sure you connect the HDD directly to the USB port and not through a USB hub.

Check if you can see the HDD in Windows Device Manager and in Disk Management. Good luck.
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Dear frnds,

I have been using my external hard disk(WD My Passport Essential SE) 1 Tb, since last 6 months, but after a recent virus scan, my laptop is not showing the external hard disk, i have tried using My computer, Manage and Disk management.

I am unable to find external hard disk even in Disk management i.e. it is not showing.
So please can anyone help me in this concern......
I would really appreciate and thanks in advance

A:Problem with my external WD 1TB My Passport hard disk

First, try accessing it from another computer to be sure it can be accessed elsewhere. The Western Digital Passport Essential has had a pretty high failure rate as seen in our shop... so the unavailable external hard disk may not have anything to do with the virus scan may have nothing to do with the problem.

In other cases, I would attempt to reinstall the Passport drive. You do not usually cause any damage to the data on the drive when you do this.
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Thanks for any help in advance..

I own a WD MyBook 4TB hard drive, which I've used on Windows for the past 2 years. I got a macbook last week and hooked the drive into it, some error message came up so I figured it wouldn't work, however when I went to plug it back into my windows machine I got the "USB device not recognised" message, the laptop is windows 8. I then tried it on my fathers windows xp computer and it seemed to think it was a completely new hard drive..

I've done some googling on it but I just wanted to ask here incase I went formatting it by mistake or anything..any advice/help would be greatly appreciated.


A:External USB hard drive not recognised on Windows after plugging it into a Mac

Sounds like you made some procedural error, allowing the Mac to alter the partition - - bad choice.

Using Windows tools, examine the partition on that drive - - should show up as
somelabel (dl): size HTFS
Healthy (other qualifiers)​
Try Control Panel ->Admin Tools->Computer Mgmt->Disk Mgmt
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A:External Hard Drive

You would have to e-install all of your games, and applications, and windows updates
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I have a Vista Home Premium bit pc sp I have an audio problem The audio usually works perfect This is the second time in monts external sound from No speakers that for some reason it just doesn t get thru the speakers Although they sound like they are working perfect I have external speakers and the LED light is on to show the power is on If I turn the speaker on off it appears the sound is excellent On the speaker icon in the taskbar there is no red line through it All volumes appear fine When I right click speaker icon left click playback devices there is one icon quot speakers quot Realtek High Definition Audio checkmarked quot working quot Everything on the bottom is greyed out There is no yellow warnings under device manager When I click on sound it says quot Realtek High Definition Audio quot Right clicking for properities bring up the device is working properly The light is lit on my networks card is that what it s called My sister used the headphones a few days ago and said No sound from external speakers there hasn t been sound since although when I plugged them in there was no sound thru the headphones OR the speakers Speakers ARE working Attached is the DxDiag file My sister thanks you a million in advance for any instructions we can follow nbsp
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Guys I need all the expert help I can get I ve got a Western Digital quot My Book quot i think it was called that that has had every picture that me and my girlfriend have ever corrupt drive hard photos All on newborn external taken including when we first met holidays pets and most importantly pictures of All newborn photos corrupt on external hard drive my girlfriends pregnancy and s of photo s of our month old son that have all gone missing and even some other photo s that still show the thumbnail image don t open because I get an error saying that photo s are corrupt or damaged my girlfriend is already going mad and I don t know what software to get them back At present i ve tried opening with different picture veiwers like photoshop no luck I ve tried EASEUS Photo recovery software but then cancelled because I read that Recova could do a better job turns out recova doesn t work on external drives NOW NOTHING WILL OPEN ON THE EXTERNAL HDD I need some expert advise on what program WORKS to try and recovery these files A S A P because otherwise we will be devistated I don t wanna buy loads diferent software only to find that i m doing more damage nbsp

A:All newborn photos corrupt on external hard drive

try pc inspector file recovery.

ALWAYS back up photos to more than one device.
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Got a WD 500 Gb ext. drive. Won't turn on. pls, help

A:WD external drive

Is it a brand new hard drive? if yes, then you need to contact tech support of the drive and get help
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Hello friends
i am unable to get sound from the external speakers , when the speaker jack is connected to the cpu i hear sound from the internal speakers, how do i get my external speakers working


A:Unable to hear from the hear external speakers

shiv said:

Hello friends
i am unable to get sound from the external speakers , when the speaker jack is connected to the cpu i hear sound from the internal speakers, how do i get my external speakers working

ShivClick to expand...

How about some more info about your system man?
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Hello I need urgent help with resolving this as I am trying to get the harddrive showing up or at least recover files by Hard Portable Drive External Slim detected Seagate PC not I was using it at school first and my computer froze so I shut down the Seagate Portable External Hard Drive Slim not detected by PC computer and restarted without safely removing Seagate Portable External Hard Drive Slim not detected by PC the hard drive at first the PC wouldnt reboot because I had it still plugged in after unplugging it and the PC loaded up it did not recognize the hard drive anymore I have tried it on several PCs including the one at home all using Windows and none of them recognize it I tried all USB ports on my PC and none of them work the light on the hard drive is ON so I know there is no connectivity issue I tried several free trial softwares even the ones by Seagate and none of them recognized the drive so I cannot use their tools for recovering files or detecting the hard drive When I check the Disk Management it does not show there When I check the Device Manager it does not show under USB controllers but it DOES show under Disk Drives I also checked and the drive is up to date The Model is BUP Slim BK In my quick launch the drive is recognized there and gives me the option to Eject it but it doesn t actually Eject it when I click on it it either stop responding or does nothing unless I manually unplug it EDIT After a really long time the Eject message says the device is already in use which is probably why it doesnt Safely eject nbsp

A:Seagate Portable External Hard Drive Slim not detected by PC

I am also having the same problem, as I need to get some stuff off my hard drive but it does not show up on any of it, was just wondering if you had found a way to fix this yet?
Kind Regards
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Whenever I connect my external hard disk to my laptop, my computer freezes as soon as I My Computer to access it or click on 'Open to view files' in the autorun menu. I cannot do once this happens. Not even task manager can be opened. The computer unfreezes and starts working fine after I unplug my hard disk. But it works just fine on my friend's laptop.
This started happening a few days ago. Till then I could use the hard disk normally without any problems. Can anyone please help me out with this problem?
My operating system is windows 7 and I am using Avast Internet Security 7 antivirus

A:My laptop freezes when I connect an external HDD

What type of external HDD is it? Of what Brand?
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I have done some research and have not found a solution to my problem.

I plug in my HDD (Fantom Drive, Green Drive) and I hear the 2tone sound when I plug it into my USB2.0 port.
My computer then searches for a driver. It decides a suitable driver for what I plugged in is called "Initio Default Controller". I got this information from the Device Manager.
I have looked in my "computer and right clicked "manage". The HDD is not listed. I have used more than one USB cord, ports, and 2 different computers with the same problem.
Both the computers are running windows 7 64bit. One is a laptop (ASUS) and a desktop(HP).

Can someone please help me with this problem.


A:External HDD not recognized by my computer

So I said the facts but I never mentioned exactly what the issue is. sorry.

When I open my computer when the external HDD is plugged in, it's not there. I can't save files in it, open anything, it's just not there.

Also the icon that pops up that lets you "remove hardware safley" in the bottom right is not there. Also the external hard drive does not show up on any programs like "Defraggler" or "Speccy"

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My external drive cannot be detected by any computer. I also used diskmgmt and devmgmt. I plugged it to different usb ports as well but to no avail. I have important files here and I really need your help. thanks

A:Undetected external drive

What OS and how do u connect to this drive? Also have u tried the drive on another computer?
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Yesterday, I was working with my PC while my 1TB Seagate external hard ( was plugged in via USB. The USB connection was a little bit loose.

Then when I was plugging a USB flash memory in, I noticed that the external hard was disconnected.
I connected it again, but it didn't appear in My Computer.
Here is the state in Disk Management and Device Manager:

After that, I plugged out the "SATA to USB converter" from the hard and connected it directly to SATA cable inside the PC case (like internal HDD), but this time nothing showed up in Disk Management, Device Manager and BIOS. However, it took a long time for the system to boot.

I searched and read lots of threads and tested some other stuff:

(It didn't appear in Minitool Partion Wizad).

I've got a lot of data on this HDD which really matters to me.
Any help is really appreciated.

A:FreeAgent 1TB External Hard stopped working (unknown, not initialized)

Hi there Sedhadi,

If your HDD is failing the manufacturer's tests it is probably dead. IF you need to get your data back look for a reputable data recovery company in the area.
Hope that helps.
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Connecting a monitor to a laptop should be simple. Most laptops automatically pick it up and ask if you want to start using it and how (Duplicate, Extend, Screen 1 OR Screen 2).

There are a few different ways to switch to it, on laptops there's usually a " FN" Key (If no "FN" Key, substitute with CTRL sometimes), and across the F1-F12 keys (sometimes the 1-9 keys..) there as symbols. You want to press the one that looks like a monitor and it should bring up an On Screen Display that shows you choices, and while holding the FN(Or CTRL) key and pressing it again it should change it to the other options as previously mentioned.

The other option depends on what operating system you have on the laptop. Win7, 8, Vista, XP? (I assume 7 or 8)

Anyways let me know if that helped narrow it down, otherwise we'll try the last step which is in basic terms: Control Panel > Display Settings.
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Hi, I am having a problem with my external hard drive not working. My laptop cannot read the drive, it does not display properly in my computer and when I try to click on it it freezes and the message appears "Drive is not accessible, parameters are incorrect". I used it about three weeks ago and it was fine so I don't know what happened. I always make sure to safely remove it and am careful not to damage it. The light still still turns on when plugged in and I can hear it trying to work.

I really want to keep the files as they are from my previous laptop which died and do not have them stored anywhere else. My fault I know, but I had thought external hard drives were more reliable and I do not like the idea of cloud storage. Because of this I am hesitant to try CHKDSK. Is there anything else I can do to recover the files or fix the drive? If I take it to a computer technician would they be able to do it?
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I've a External HDD( Western Digital company-500GB) which was working properly last night but today it's not working. when I connect the EXt. HDD to my laptop usb port then it's got power but not shows in my computer.
when I go to device management it shows a window (you need to initialize before logical disk management can access it.) but when I go to initialize the HDD then show it "the media write protected". I cann't initialize the HDD and cann't access the HDD.

Someone help me to recover my old DATA from this Ext. HDD.

Thanks for advance.

A:External HDD not recognize my laptop & cann't initialize it from Device manegment

Hello Rajib Sarker,
The first important thing to note here is that if you initialize your HDD you will lose all the information that was stored on it. Sometimes portable external HDDs can behave like that if they are not getting enough power. It would be a good idea to try and connect your HDD using a different USB cable, preferably a short one. Another thing you can try is connecting your HDD to different USB ports and to a different computer. You can also run WD DLG diagnostics tool to test the HDD .
Hope that helps.
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A:Recovering Lifelong Memories from Windows Recovery-Wiped External Hard Drive

There are quite a few programs you could try, I have had most success with Recuva by Piriform, but recently this program was said to be excellent by a user,
Obviously it's worthwhile trying both of them.
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I have around external HDDs some I use for Wii games some for PS games They are not originally external usually any HDD of can devices None external my detect taken out from PC or Laptop Various producers WD Seagate This morning I played GTA V using one of them I use cables for SATA ATA HDD adapter and the USB cable I bought new ones few days ago so I don t think connection is problem Besides you can hear them spinning and PC pops up message about a None of my devices can detect any external HDD usb malfunctioning and in Driver Manager it shows Unkown device until I unplug it Problem started when PS couldn t load HDD It shows USB icon like it s trying to load but it s gone and it doesn t load any files I tried other HDDs that haven t been ever plugged in laptop or PS using my main PC with windows xp SP and Norton Antivirus It doesn t load at all Disk management also doesn t load All devices load USB sticks without problem But suddenly none of these HDDs can be detected even in Seatools and I don t see a connection between these HDDs like how did they all out of sudden start behaving like this nbsp

A:None of my devices can detect any external HDD

You might want to have a look at this program;
On that site, scroll down to the 9th black heading;
It runs as a DOS command, I use this once every few weeks to clear out the USB history, which might be why your PC is having trouble connecting to all your external HDDs. I have used this for years, very useful.
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Hi there!

I recently have come across an issue where my internet randomly disconnects, mostly while on Skype or downloading video games and cannot figure out the issue at all. It usually downloads fine for about 1 minute and then disconnects completely. 0kbps and internet drops on my computer alone.

I'm kinda new to tech forums so if you guys need any information let me know.

A:Internet keeps disconnecting randomly

Hi, I had this problem a few years ago, which was fixed by buying a new USB wireless dongle.
But if you are using wireless connection to the router, try an ethercable instead and see if the same thing happens.
Are you using a laptop? If so it could be faulty wireless 802.11 board.
If you are using a USB wireless adapter, it could that the pc is turning off the power to the USB ports to 'save power', that can be changed if required.
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My 320 GB Seagate external hard drive is detected but not showing up in my computer. What should I do?

In cmd> diskpart> list volume it does not show up. (screenshot attached)

In Device Manager it gets detected. (screenshot attached)

In disk management it shows up as 'unallocated'. If I initialize it, will I lose all data on the drive? It had 4 partitions. (screenshot attached)

In My Computer also it does not show up. (screenshot attached)
Even BIOS recognizes it.

What to do? I don't want to lose any data on the drive. If I initialize it in device manager will I lose data?

I was installing window XP on my computer, usually I remove the external drive but this time I did not. The external drive was shown as 4 drives in partition manager during installation. But the installation failed. The next time I was installing windows again, the external drive was shown as 1 single unknown or unrecognized drive. I'm not sure if it was unknown or unrecognized. I'm sure I didn't format it. So what I need to do now? I don't want to lose any data.

A:Seagate external hard drive not showing up in my computer. It is detected.

Yes, if you initialize it you will 'lose' everything. You will want to try something like [email protected] Recovery or maybe Easeus Partition Recovery.
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A:External hard drives not showing up


I'm not completely certain that I understood your situation. I wonder if it's possible to clarify the question? Otherwise Disk Management is a good place to start looking for a missing HDD.
If the HDD is brand new you might need to initialize it. This is needed if below the disk it says ?Not Initialized?. Right-click on the Disk that says ?Not Initialized? and click ?Initialize Disk?. Then you will have the option to choose between MBR and GPT. If the drive is more than 2 TB you should use GPT, if not you could use MBR as well. Once the Disk is listed as Basic and online right click the unallocated space and click create a ?New Simple Volume?. For the file system choose ?NTFS? if you want to use the HDD on Windows.

Hope that helps.
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Hello, I've had this problem for a good while and cant seem to find many answers. What happens is that I will be online and everything is fine untill my wife or daughter decide to get on to one of their devices that use the same wifi (ipad, ipod, phone) and everyone will get disconnected. After 2 or 3 minutes everyone will be able to connect again, for a few minutes at least, then we will get disconnected again. Rinse repeat.

Our router is a Belkin wireless G-plus mimo, Model# f509230-4
Modem is Westell model 6100, e90-610015-06
My wireless router in the bedroom connected to the PC is a linksys wusb6300 (blinks orange light at the time of dissconnect)

Any ideas on how we can stop constantly disconnecting each other would be greatly appreciated.

*just saw I posted this in the wrong place..ugh

Moderator note: Moved.

A:Disconnecting from internet when others use the wifi

Two suggestions:

First, make sure you have the latest firmware for that router

Second, after updating the firmware, access the router config and set the MTU to 1492.

This will stop packet fragmentation and all devices will then be protected from a packet reassembly overflow condition, failing all existing connections.
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This issue started when I was connected to it and while accessing it recognized Google at day my despite External drive fu not attempt long I touched the cable and it disconnected Since that External drive not recognized despite my day long attempt at Google fu no luck in finding the external drive to External drive not recognized despite my day long attempt at Google fu access it I ve been using it for a a year and although a touch of the cable caused a disconnect it still worked well The device shows up nowhere on my laptop which I use to edit my photographs Here s a screenshot showing device manager disk management etc http I imgur com u ezzj png The hard drive is a WD MyBook Essential TB that is named quot Local Disk E quot on my laptop I should mention the hard drive s light is on when I plug it to the computer and will idly blink The light is off if not connected to a computer even if it is plugged in to a power source My troubleshooting steps Use different cables-- did not work Connect it to other USB ports-- did not work Connect other devices iPhone and a different WD hard drive -- all devices work on all ports Check for presence in disk management and device manager-- nothing there so I can t change the drive letter Remove all USB drivers and reinstall using Intel USB driver set obtained from Asus website using my computer model Asus G VW http www service asus com downloads c wax -- did not work Install drivers obtained from WD support website link to model http support wdc com product download asp groupid amp lang en -- did not work Shut down disconnect then start up and connect hard drive-- did not work Change cables and test-- nothing wrong with cables The biggest f you of them all connect the same hard drive to another laptop-- works flawlessly I am at a complete loss on what to do nbsp

A:External drive not recognized despite my day long attempt at Google fu

What do you mean by the point #9. Did it really worked well on different computers? Have you replaced cable or anything before connecting it to different computer?

The reason I'm asking it because you've already tried everything we could suspect off for the external hard drive to not work properly.

Instead of connecting it externally, try connecting it directly to the motherboard using SATA/IDE cable and see if it may start properly and allows you to see your data properly.

In worst case, you can take help from the WD support professional or alternatively, can ask for returns if the hard drive is in warranty.

Good luck though!!
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I contacted Clear Support and did every thing they told me to do to try to improve the signal but the reception is still terrible.
On a good day I only get 2 lights out of 5 on the unit. Can anyone recommend a decent correct kind of external antenna that might help. It has to be cheap because I don't know if it will even help.
Thank you.

A:External antenna opinion wanted

You want something like this

-- that's a MIMO router - - use google to search for that term.

Secondly, place the router near an exterior wall or window.
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Any kind of help is greatly appreciated
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Hi Frnds

I hav a Toshiba 1 TB external HDD. It was working fyn till today. Now it is not showing in My Computer or Disk Management. It does make the sound when I connect or disconnect it from the laptop. and the HDD light remains on.

Please advise how to fix this


A:Toshiba external USB hard drive not detected in any laptop

Go under the Device Manager and uninstall all the USB Controllers then reboot your PC don't connect the 1 TB just yet. Make sure nothing is connect to those ports like a keyboard or mouse otherwise they'll lockup. Once rebooted Windows will rebuild the table for USB Controllers. Now you should be all set. Unless you have some sort of conflict with IRQ or Registry setting. There is a free app called USBDVIEW what you would do is disconnect from all non-disconnected USB devices that are stored on the PC these settings can cause all sort of issues.
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A:Samsung external monitor debacle

edit: okay, now I read it properly.

Your Monitor may not be scaling the resolution to match it's maximum output. Try setting the monitor to be the only active display (as in output to external monitor only) and adjusting the resolution in windows to match the maximum resolution your monitor will allow. If that works, you at least have a starting point.

Also, are they referring to the Samsung AA-AH1NAMB/US Micro HDMI to VGA Adapter??? I'd suggest trying to find an e-tailer that will ship to your location, rather than dealing with Samsung directly anymore, since it REALLY seems to be costing you unnecessary time and money.
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Bodhiswattwa Tewari
[email address removed]

A:Problem With My Passport Ultra external hard disk by WD

Maybe @jobeard could help here. What OS are you running? OS X or Windows?
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A:The ps/2 port of the motherboard doesn't work properly

No idea!!?
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A:WD external Hard drive

Probably an internal hardware failure on the drive. Hope you had your data backed up from that drive.
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A:Don't see my external hard drive in disk management or on computer

Check this thread out:
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I also can't eject the hard drive, even when I'm not doing anything to it, the (IT-CEO IT-700) enclusre's blue signal light just keeps flashing for a while then goes off for a sec, then resume flashing again.
My laptop also keeps trying to install the hard drive.

I tried reinstall the hard drive's driver, but that did not solve the problem.

Please Help.

A:External Hard drive not showing up in 'My Computer', and 'Disk Management'

Have you tried using different drive enclosure other than the IT-CEO IT-700?
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A:Router won't work properly

Have you tried pressing the reset button on the router? (long press)
I have seen this 'reset button' on several router brands/models like tp-link (tl-wr941n, tl-wr740n old version, tl-wr740n newer version), buffalo draft-N routers, cdrking routers (made in china router brand sold in the Philippines).

if the reset process I described is the same as what you typed in your first post, try to manually change the router ip address.

my wimax modem ip address =
so for the tp-link wr-740 router, I use ip address -

login to your router and change it. if there's any save button, click it. my router prompts me to reboot the router. after a few seconds, the preferred ip address I have chosen is good for use.
(I have hidden my MAC address)
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A:External hard drive

If you need this drive because there is data on it, formatting is the last thing you want to do.
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A:Seagate external hard disk

Man... that sucks. If ALL solutions are not working you are screwed.

Please read the link in my signature and try again.
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Thanks a lot, in advance!

A:Problem with external HDD

I would suggest you to do a back up copy of your important files from that drive and try running WD Data Lifeguard diagnostic tool to check and fix possible error on your drive.
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You could try running chkdsk /f in command prompt to check and fix errors on your drive.
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Yes to an extent, but for the price you might as well buy a gaming laptop to begin with.

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But to answer your question, yes it will.
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Are you referring to the the right side scroll bars on laptop touch pads that allow you to scroll up and down pages?

Try updating the driver for your touchpad and see if that helps.
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I really need the data in the HDD badly. Please help me recover it.
P.S. I read somewhere that keeping the HDD in freezer might help and give a little more time. Is that true? Worth the risk?

A:External HDD gets detected in Device Manager but not Disk Manager or seen in 'My Computer'

Power outage probably killed something in the enclosure or its PSU. The drive in the enclosure is probably fine. I would remove the drive from the enclosure and put it in a dock or install it in a desktop computer before considering freezing it. Freezing is usually reserved for click of death drives, and a last ditch effort.
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error code generating- 43
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1) Restart HD and all connections including different USB ports
2) brand new USB cable and power supply
3) installed new driver and tried device on multiple computer with the same problem.

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Thanx for the help in advance

A:External HD won't show up on PC

List any Problem Devices

Make sure devices are connected and powered on
Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
Click Problem Devices. Anything appear?
If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
On the other hand, if no devices are listed, tell me so

The drive is a Acomdata HD500UFAP and the desktop PC i have is running windows vista 32-bit.Click to expand...

Also, what you describe is very odd as USB 2.0 drivers come in XP, Vista and Win 7 in the first place. So you shouldn't need to be downloading drivers from the vendor for your Vista 32

But, in any case, Problem Device report should show me what appears under Other Devices.. so tell me and we;ll just take it from there
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I have a 500gb external hard drive which, up until a few days ago, was working absolutely fine.

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I've been on to a couple of forums already and tried the route of right clicking 'my computer', 'manage' and 'disk management'; but the hard drive does not appear there.

I'm at a total loss what to do and would massively appreciate your help as I have backed up company data on to this hard drive.

Thank you in advance!

A:External hard drive not showing in My Computer

Hey pcrquals. I would try the drive in another pc to narrow down where the problem is, a problem with the drive itself, or a problem with the pc recognizing the drive, which might be a problem with the USB port(s) or with the USB drivers. Does another USB device like a flashdrive work when plugged into the same port?
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A:Win7 on Compaq6710b does not recognize external hdd

Have you tried your Ext Hard drive to be connected to any other PC or Laptop. If the drive is still not recognized consult an expert for this.
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A:WD external hard drive

Google How to Take Ownership for the instructions your version of Windows. Try taking ownership of files/folders on the drive
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A:External Hard Drive is Not Recognized in Computer or Disk Management

I have a similar problem. I have an old external hard drive and it wont showed up or open under my computer or disk management. I tried to open it under disk management but there is no way to be found. The files F, G, H, etc are empty. I really appreciate an extra help here since I am not a computer expert. Thank you!!!!
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A:Thinkpad 201X Laptop Shuts Down with 2 External Monitors

This is a tough one. Have you made any progress on this issue?
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A:Computer doesn't recognize my External HD.

Yeah a lot of the older HDD don't work so well with the newer USB / IDE/PATA/SATA adapter kits. I am using one here with 3.5 HDD Seagate and WD to see which ones are working and not. You can hear them spin-up but that doesn't mean they're 100% okay. In your case you should try a desktop instead of the laptop USB ports might be getting duff. Like I said try a different PC see if they can be seen. External USB just get WD Passport and then transfer any data over to it from the old one. That 100GB I am sure the life on it started to go. MTB on these HDD in the past didn't live up to as promise.
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im obviously not very technical and have no idea what to do or why this sudennly stopped working.I have alot of stuff stored on this hd that I would very much like to be able to accesss again so please any help would be appreciated.
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I does mount on a friend's Mac, so the drive isn't dead.
It's not a power issue, as the drive is externally powered, so insufficient power from USB can't be the cause. The light on the drive is illuminated and the platter is spinning, but when I plug it into any USB port I get absolutely no response from the computer.

Any ideas?

A:External HDD won't mount

That is certainly an odd issue considering it works on 1 of 3 computers you have tried.

My suggestion - Use a different USB cable and see what happens.
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I tried Mini Tool Partition Wizard but when I create a new partition it stops at 90%. I tried wiping out the partition but to no avail.

Is there any solution for it??? Please help.

A:Creating A New Partition Or Wiping A Partition On External Hard Disk Stuck

I would check the manufacturers site for a windows utility to low level format it. If you cannot find a utility to do that on manufacturer's site, then try this: to wipe the drive. WARNING!! this will destroy all data on the selected hard drive!! be very careful when selecting a drive to wipe that you don't inadvertently select the wrong disk. After a low level format, unplug the drive, plug back in, windows should detect as a new, virgin, drive and it'll prompt you to format it. Format it and hopefully everything will be fine from here on out for you.

Post back, Hope this helps!!
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Hey all,

Just wondering if an external drive is dead based on this --

I have a Seagate FreeAgent Desk and last week when I plugged into computer after 6 months or so of no use, it wasn't recognized. LED lights didn't come on at all. So I thought it was a bad power supply. Switched that out but no luck. Tonight I transferred to a Dynex enclosure. Powers up but still nowhere on computer, not in device manager or disk management. Any other things to try or is the drive itself gone?

A:Opinion on whether Seagate FreeAgent External Dead

Sounds like the hdd isn't spinning up in either enclosure. if possible I would connect it to the enclosure & not completely reassemble, try it on your PC, and put your ear down on the top of the drive & listen, do you hear the motor spinning up?! if the drive is not spinning up, there isn't much you can do. if the data is valuable, then try a data recovery company - I have had excellent success with if the data is not valuable then I'd replace the drive and toss that one out.

Post back, Hope this helps!
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A:Recover files from external drive

To recover data you can install Pandora Recovery in windows or use PhotoRec in Linux.
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I've tried that disk management and changed volume letter two times to no effect and I've also tried to go in device manager and delete the usb mass storage driver and it had no problem reinstalling it again but to no effect.

I was wondering if it would help with a quick format but that would mean losing 1tb of stuff I have there... is there anyway I can get it to work without having to lose anything ??

A:External hdd not reading properly

What is the actual size of the drive you're trying to access?
If it's over 2.2 Tb the BIOS will not be able to access it!
see my post over -here-
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I gave my external hard drive to a friend but his laptop didn't recognize it. after getting it back, I connected it to my laptop but it didn't show up in disk management at all. the drive is receiving power since the light is on. I felt the drive upon connecting to laptop and noticed it tries multiple times to rotate the magnetic disk but in the end it come to a stop and nothing after that. I think my friend's laptop somehow damaged my drive since I'm sure it's a hardware problem.
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A:WD external drive receiving power but not working

Hey armmzd. Sure sounds like a drive gone bad, and assuming you know it was good when you gave it to him,maybe it was dropped,etc. All I can suggest is going to the drive manufacturer's site and see if they have a drive diagnostic tool you can try.
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A:My keys are not working properly

Personally, if the warranty covers "everything", I'd go that route so I wouldn't VOID the warranty.
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Mine is only a 4GB internal HDD so will not perform this function!

Can anyone help me make the external USB HDD perform this function???


A:Making an External HDD backwards compatible for Xbox games on an XBox 360

360 isn't backwards compatible with Xbox games. Since you have digital copies of the game, we can't be sure you actually own a legit copy. So, we can't help you sorry.

But, you can use this to format external drive for your 360.
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A:External hard drive broken

Anyone please ?
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A:WD external drive - "needs to be formatted before using"

Hi Cecilia. I would look through the post below and try one of the utilities for your WD drive.
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A:"The drive cannot find the sector requested" - External hard disc is not working

Hey Allen. I would call Western Digital support and see what they say.Since you have data on it you need, I wouldn't play around with it, get some answers from the drive makers, and as is always said, have important data backed up in at least 2 different places, with at least one being to CD/DVD.
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I am using a windows 7 X64 machine.
I have tried every thing.
when I uninstall the driver from device manager and connect it again, windows tries to
install the driver but fails every time.

I have lot of important data on the drive
Plzzzz Helppp

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A:Transferring from external drive

Are you currently logged in as an Administrator on the laptop? Some older laptops require admin permissions to move files from an external drive.
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I have an hitachi 250gb sata hdd with lots of pics and vids on it that I need access to.
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the hdd is not shown in the top list under disk management but appears in the bottom list as disk 1 unknown not initialized. see screen shot

really could do with your help pls! thanks in advance

A:External HDD troubles


any ideas guys pls? I'm stuck as to what to do next??
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A:Problem with changing WD external harddrive case

Is the new case powered in the same way as the old case? If yes, I would return the case.
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I then went into my device manager and it said there also that my wifi adapter was not working properly.
Curious what could be causing this? Is my wifi going bad? Virus? I stayed at a hotel and connected to their unsecure wifi two nights ago if that means anything. I'd appreciate any help. Thanks!

And on a side note, I started to get this message at least two months ago every time I turned my computer on. Not sure if it's related but:


A:WiFi adapter not working properly

"I stayed at a hotel and connected to their unsecured wifi two nights ago if that means anything. I'd appreciate any help. Thanks!" Have you run any anti-virus/malware scans?
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The hard drive external power source lights up (see link below)


A:External Hard Drive Not Available


Been almost 10 days... any ideas guys?
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A:External Harddisk not working

It might be trying to use the same letter as 1 that is already thereif u know what I mean if u open up my computer u have like c: D: E: F: ETC
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A:2TB Western Digital external hard drive Raw to NTFS

I'm still confused. What is it you want to do?

Try Recuva, if you think your files have been deleted!
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Also I found a external battery case here :

The battery capacity is only 1700mAh but can be used as a case protector for iphone 4s

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A:Power bank or external battery case?

Before you invest in more equipment, try to reduce power consumption (see this)
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SO my old hard drive wouldn't boot anymore, I think the error had something to do with MUI not being full or something? So I bought a new computer and pulled the drive from my old computer and put it into an enclosure. It is registering on my new computer as I:, but I get an error I:/ is not accessible The request could not be performed because of an I/O Device Error.

I am guessing I need to put a master boot record on the external drive to get it to be recognized? I have a ton of pics on that drive, most are backed up, but I got a few months behind and CHristmas and a few other important months of pics are on there and I don't want to lose them (or pay $3000 to recover them either). Any ideas?

A:Old HD not booting, now external drive, need to get files

Take the drive out and get a USB HDD Hub for it and buy a new HDD install the new OS on that system to replace it. This way you can still use the HDD as external device with USB connection to get your files off.

USB HDD cost like $36 bucks
Uspeed USB 3.0 & eSATA to SATA External Hard Drive Docking Station for 2.5 or 3.5in HDD, SSD [UASP and 4TB Support]

Supports ALL 2.5" & 3.5" SATA HDD and SSDs; Hot-Swap; Plug and Play; Supports Windows 98/ME/2000/XP/Vista/7/8, Mac 10.2 or above
Offers eSATA and USB 3.0 interfaces with data transfer rates up to 3Gbps and 5Gbps respectively (cables included); Backward compatible with USB 2.0 /1.1 connections
Seat bare SATA drives directly into docking station without wires or tools necessary; Gain immediate access with no driver or installation needed
Free Lifetime Technical Support and 18 Months Manufacturer Warranty
Package Includes: 1 USB 3.0 & eSATA HDD Docking Station, 1 USB 3.0 Cable (Approx. 1M), 1 eSATA Cable (Approx. 1M), 1 12V/2A AC Power Adapter
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help I have wd my passport gb external hdd yesterday I tried to copy a file from my hdd and it fails I searched the internet and I think it have bad sectors so I try to scan for bad sectors with hddscan it s my first time I run the surface test and I found out that my hdd have about bad sectors everything works just fine after that until I unplug the usb cable from my laptop and plug it into my computer when I open windows explorer I can see the hdd drive but couldn t open it it just freeze until a message popped up it says quot incorrect parameter quot please help I need the data really bad my whole life depends on it and it s my fault I didn t do any backup before so am External inaccessible, parameter incorrect HDD I dead yet oh and I m a total noob if you need any additional information please tell me how to get it please any kind of help would be appreciated nbsp

A:External HDD inaccessible, incorrect parameter

Physically, I think your HDD is stuffed. Sad to say.
Bad sectors are often a sign that the drive is about to completely fail. Bad sectors are unrepairable so it will make your HDD considerably smaller in Volume.

There is software out there that can claim to fix some bad sectors, but I would put my money to a new HDD.
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A:Unable to access both partitions on external hard drive

Back-up all your data on the first partition.​
Right click on "My computer" and click "manage".This should take you to the computer management screen.​
Look at the left, you should see an option that says "Disk Management"; Click on it.​
You should be able to see all the disc partitions, find your External HDD partitions.​
Right-Click on the 2nd partition and delete it.​
After that right click on your first partition and select the option to "Extend Partition"​
​If you are confused, or need confirmation for anything please don't hesitate to ask.​
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GTX 770
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Hyper 212 EVO

A:First time external test with mobo

Okay so now I put it in a monitor and an error message came up saying cpu fan error and im in the bios screen now. anyone ever have this problem?
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A:External Hard Drive has stopped working with windows

What file system does the drive use?
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A:External Hard drive no longer works in my mac

since my macbook pro went flatClick to expand...

what does that mean?

the JPG attached strongly suggests the drive has issues
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A:External hard drive

Your new drive needs to be formatted to exFAT. Your old drive may be formatted to NTFS, which on MAC doesn't have write support.
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Please give an insight if you can as to what may have happened and what can be done.

Thank you.
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Hi everyone please help...
my Toshiba external hard disc also facing the same problem can not recognize, and once to plug in the message pomp out as below:-
"USB Device Not Recognized
One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message"
Can someone help in kind please.. thanks all..

A:Toshiba external hard disk

Yeah Reine, my older Passport drive will do that too sometimes cause the data cable is a bit finicky. I'd just unplug the external and power it down. Wait a few, then plug it back up to USB and power it back on. If that dont work, throw in a computer reboot, before u start messing with driver uninstalls and such.
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A:Laptop touchpad is not working properly

You should find the drivers you need here. Click on next By the windows 7 64 bit box.
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A USB 2.0 cable will work. However the drive is USB 3.0 capable and if your PC has a USB 3.0 port you will want a cable like the one you linked. A USB 3.0 cable would be required for USB 3.0 transfer speeds. Also a USB 3.0 cable is backward compatible with USB 2.0 ports, so getting the USB 3.0 cable even if your PC only supports USB 2.0 is future proofing.
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A:Samsung 650GB External Hard Disk Not Being Detected

If you feel confident enough, Open it up and remove the hard drive from inside the enclosure and fit it directly in to your pc.

This will help determine if the hard drive or enclosure is to blame.
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Hi All:Any suggestion?The HD does not show in disc management or in device mgr.
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I have replaced the enclosure.
None of my 3.5 HDs are seen.

A:3.5 External HD is not recognized [2.5 HD is]

How are you connecting it to your computer (USB)? Is it supposed to supply its own power (plugged into electric, not just getting its power from the USB)? Have you tried to use it on another computer or possibly another USB port?
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Someone, please help me,,
WD Smartware external hard drive, a week ago I plug it into the PC, after it comes in contact currents, and my PC died, after restart,, my hard drive was not detected PC, virtual typically appear to unlock the CD, but virtual blank cd and do not show whatever, I really need the data on my hard drive,
someone please help me.

A:Virtual CD for WD Smartware external hardisk blank

I don't understand anything in the middle of your post.
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A:Can't access external hard drive -- it won't initialize

Similar thing happened to me.. I'd love to hear an answer on how to recover the data as some of it is rather important.. Good luck DJC, I'll check back in and hopefully we will have our files back!!
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