Windows Support Forum

How to install Windows 10 on Pavilion x2 with new SSD (upgra...

Q: How to install Windows 10 on Pavilion x2 with new SSD (upgra...

nbsp I bought a GB Sandisk SSD the correct type for my Pavilion x Notebook and want to replace the current GB HP SSD in my machine nbsp After considering the cloning option which would mean getting cloning software and an adapter to migrate the image to the new SSD I have determined that probably the better approach is to install Windows on the new SSD after I have installed it nbsp Can anyone provide guidance nbsp Pavilion x2 SSD (upgra... with on How to Windows new 10 install Suggestions nbsp For instance when I check the boot sequence which I assume I would have to set How to install Windows 10 on Pavilion x2 with new SSD (upgra... to USB nbsp I don't see a clear option just one How to install Windows 10 on Pavilion x2 with new SSD (upgra... for a USK Key or device nbsp I would want it to boot from the USB in which I would connect a Windows install nbsp Notwithstanding the Key activation issues I would appreciate some insight into how I can accomplish this nbsp I like this Pavilion x but the GB SSD really is How to install Windows 10 on Pavilion x2 with new SSD (upgra... too small nbsp Polenta
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Preferred Solution: How to install Windows 10 on Pavilion x2 with new SSD (upgra...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I wish to upgrade this laptop ,therefore can somebody tell me the maximum capacity of RAM that this computer can take toghether with a HDD change
What HDD can I fit on my laptop to get the most upgrade possible
I am putting down the details of the tag as they appear at the back of the computer
         Dv 4378EA
S/N  [Personal Information Removed]
I presume they read;  Product: HP Pavilion dv40000
                                         Model:     ES973EA
                                         Series:     DV4378EA
Thank you

A:pavilion dv4000 max RAM that can be installed and HDD upgra...

Here is the Service Manual: Manual It uses DDR333 aka PC2700 SO-DIMM maximum 2 gigs.  This memory should work for you: For the replacement procedure, see page 5-15. The hard drive is shown at Page 5-7.  The hard drive type is EIDE aka PATA. This is "legacy" (obsolete) hardware and larger sized PATA drives are getting hard to find. There is no size constraint imposed by the BIOS or hardware, but the market may not supply you with anything bigger than about 320 gigs and it is going to be expensive to find a new one. The biggest I ever saw was a 500 gig but I have not seen one of those in years. You want to try to find a 5400 rpm or 7200 rpm model although 7200s are extermely hard to locate. 4200 rpm models are just too slow to use.  Here is a 320 gig on eBay for about $100:  If this is "the Answer" please click "Accept as Solution" to help others find it.
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adding a second hard drive to a Pavilion dv7 1020us 

A:adding a second hard drive to a Pavilion dv7 1020us or upgra...

It can be done. I used to have one of those model series and if I recall correctly the SATA drive plugs right into the motherboard so you do not need an adapter just a caddy.  If this is "the Answer" please click "Accept as Solution" to help others find it.
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Is it possible to upgrade wifi single band card originally installed on my laptop to dual band for picking up 5G. If YES, what the model?Thanks.
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Im having lots of issues with Windows 8.1 so I have to reinstall. Store/Settings arent opening. 5 minutes or so of a black screen and cursor on Start up.

I attempted to go here: Upgrade Windows with only a product key - Microsoft Windows Help

and use that for reinstalling, but it isnt excepting my product key.

How can I reinstall Windows 8.1? Am I really going to have to re-install Windows 8 from scratch and then Update again to Win 8.1?!

A:How to re-install Win 8.1 (original OS was Win 8 Pro Upgra

Didn't you d/l the 8.1 files for iso?

There is a thread about how to do that. You only need the first post.

How to download the Windows 8.1 ISO
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Brand new E51-80 with Win7 - couldn't upgrade to Win10, got stuck at 'searching for updates'.Tried the same in Win7 with same result, just got stuck in 'searching for updates'.  Tried several solutions i Googled - no success. Then i uninstalled the 'bloatware' McAfee installation, and everything worked again!!  Just to help others that also run into this issue. /Henrik - Denmark

/Henrik - DenmarkX220 - i7-2620, 8GB, 128GB Samsung 830 SSD (I just LOVE my X220!)
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My acer Aspire V - has been intermittently losing WiFi for past days since Windows upgrade from Windows Home Premium The Aspire has Atheros wireless network adapter AR BWB Wed nbsp So far I have In the Atheros AR BWB Wireless Network Adapter Properties I nbsp unchecked the box in the Property Management tab which read Allow the computer to turn off this device to save power nbsp b Made sure airplane mode was in off position c Forget exactly where I did this but made sure settings in another location Windows Intermittent WiFi issue upgra... 10 following were set at Maximum Performance Checked that firmware is up to date on my network router with security set to WPA -PSK AES Searched through many forums to read responses of folks upgrading Intermittent WiFi issue following Windows 10 upgra... to Windows with WiFi issues--seems this is widespread problem though no one has said WiFi signal loss was intermittent as is my laptop's Internet hits for my searches also show WiFi issues occurred in the past for installs of Windows So Intermittent WiFi issue following Windows 10 upgra... far have not come across mentions of WiFi issues for past installs of Windows While exploring my laptop I came across a page of Microsoft Updates--SEE ATTACHED I was surprised to note that these updates are released quite frequently over the course of a day For example separate updates between PM and PM on Aug and separate updates between AM and PM on Aug nbsp Am including part of the record of updates for August and August I am aware that Microsoft uses my WiFi to AUTOMATICALLY download updates Is it possible that this intermittent nbsp download of updates cause the intermittent nbsp interruptions of the WiFi This afternoon when the WiFi was not working for Windows I reinstalled as a dual boot Ubuntu I had no difficulty connecting to WiFi from Ubuntu Have not yet I have not yet tried connecting the laptop via Ethernet cable to my router during one of these WiFi outages My ISP is a VOIP Internet setup using one Westell and one Cisco router I have not considered if they might be a cause of the problem I read on one forum that someone fixed their WiFi connection issue by changing their router security setting to include TKIP nbsp NOTE I may need to put attachment of screen grab of Windows updates in a separate email reply to this post as this post is not accepting the attachment Would appreciate any comments or suggestions Thanks in advance I shall likely also put this out on a Windows forum elsewhere nbsp nbsp Solved Go to Solution

A:Intermittent WiFi issue following Windows 10 upgra...

Hi!FYI, this worked for me, finally a solution!Strangest thing--I uninstalled the Atheros driver. Did NOT reinstall it. After I uninstalled Atheros driver, a right screen Windows 10 style panel immediately appeared--either on notifications panel or in WiFi settings page, was sleepy, don't remember which--containing a labeled entry box for my wifi password. I entered the password and boom, the wifi worked. It's been working since.Again thanks. Will mark solved.

View solution in original post
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I am receiving numerous blue screens do death.  10 is not stable for more than 5 minutes once it boots up.  I upgraded from 8 and have no USB boot stick.  Can Acer community help me?   Will Microsoft help me?   I have posted in ten forum for possible help with windows 10 experts (not Microsoft).    I have detailed error messages and even test results for memory, disk and drivers.   Very frustrating to have trusted the upgrade and now be completely unstable.  Just looking for next suggestion.   Thanks in advance

A:Intermittent WiFi issue following Windows 10 upgra...

Which Win10 version do you have and on what Acer ? (Both should be listed in MSINFO32.
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Hello nbsp I have after Windows upgra... upgrade driver 10 Aspire 5750G an Acer Aspire G Last night my computer randomly Aspire 5750G driver upgrade after Windows 10 upgra... decided to do the Windows upgrade I did not click okay or accept the terms or conditions or anything It just logged off nbsp and started doing the upgrade and I Aspire 5750G driver upgrade after Windows 10 upgra... couldn't quit out of it Anyway I didn't get a chance to check if all of the drivers etc were compatible with windows After the upgrade most things seem to be working fine Aspire 5750G driver upgrade after Windows 10 upgra... so far However the scroll bar on my mouse trackpad no longer works Is this something I can fix by simply upgrading the driver If so where do I find the correct one nbsp Are there any other drivers that I should upgrade I was told by a friend that I should upgrade drivers from the generic microsoft ones and install better drivers that are specific to the brand of my computer However Acer only seems to have downloadable drivers for Windows or for my computer nbsp Any help is appreciated nbsp Thanks Claire

A:Aspire 5750G driver upgrade after Windows 10 upgra...

A perhaps more relevant question right now is if you want to stay with the unintentional Win10 installation or go back to your original factory-installed Windows 7 version? Jack E/NJ
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Hello nbsp I have an Acer Aspire G Last night my computer randomly decided to do the Windows upgrade I did not click okay or accept the terms or conditions or anything It just logged off nbsp and started doing the after Windows 10 driver upgra... Aspire upgrade 5750G upgrade and I couldn't quit out of it Anyway I didn't get a chance to check if all Aspire 5750G driver upgrade after Windows 10 upgra... of the drivers etc were compatible with windows Aspire 5750G driver upgrade after Windows 10 upgra... After the upgrade most things seem to be working fine so far However the scroll bar on my mouse trackpad no longer works Is this something I can fix by simply upgrading the driver If so where do I find the correct one nbsp Are there any other drivers that I should upgrade I was told by a friend that I should upgrade drivers from the generic microsoft ones and install better drivers that are specific to the brand of my computer However Acer only seems to have downloadable drivers for Windows or for my computer nbsp Any help is appreciated nbsp Thanks Claire
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My HP desktop PC, Envy 700-220ef, upgraded itself to Windows 10 a few days ago, without my blessing. Since them, at startup time it goes directly from the BIOS/POST screen to the Windows blue logo, so I get no chance, as I did before with Windows 8.1, to see the UEFI menu and select from it the operating system or boot source I want. How can I get the UEFI menu back ? Thanks.  

A:How to get UEFI boot menu to show up after windows 10 upgra...

@jpmarinier?, welcome to the forum. You should right click on the Start button in the lower left corner: select Command Prompt (Admin) / at the Prompt copy and paste this command: bcdedit /set {bootmgr} displaybootmenu yes / it will tell you that the command has been completed successfully / type Exit and reboot.  I did this and it gave me the Bootmgr screen. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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Hello, I'm having trouble upgrading Windows 7 Pro to Windows 10.  The installation (manual and automatic) fails due to the incompatibility of ProtectTools Security Manager (according to Microsoft). This is also described in a document I found on the HP website: .Before I can uninstall ProtectTools, I need to unistall other HP tools, like Device Access Manager,... And there lies my problem: how do I uninstall Device Access manager? It's not listed under 'Programs and features'. I tried uninstall tools like CCleaner and Revo Unistaller, but they can't find it either. I have installed the latest version of ProtectTools, via the SoftPaq Download Manager and disabled all features in ProtectTools, as far as I can tell. How do I uninstall the ProtectTools suite? Best regards,Wim.

View Solution.

A:ProtectTools Device Access Manager blocking Windows 10 upgra...

I found a way to remove it, on this website: Run: MsiExec.exe /X{55B52830-024A-443E-AF61-61E1E71AFA1B} That fixed it for me.
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I recently upgraded to Windows and since then I have been receiving the following Windows message started upgra... Driver error Graphics 10 after message while playing a game Display driver Intel HD Graphics Driver for Windows R stopped responding and has Graphics Driver error message started after Windows 10 upgra... successfully recovered nbsp nbsp I checked my graphics driver and it said it was up-to-date nbsp I have tried installling the latest drivers for my notebook model as per the HP drivers page the December version installed with no problem but did not fix the issue nbsp An error message pops up when I try to install the March and April versions of the graphics drivers stating that they are not compatible with my computer nbsp I have also tried both the HP and Intel Driver update utilities and was told that my drivers are up-to-date nbsp However when I look at the properties for my Intel R HD Graphics Family in Device Manager I notice that the information on the Events tab states Device PCI VEN amp DEV A amp SUBSYS E C amp REV B amp amp amp requires further installation nbsp I am not sure what needs updating on my computer or if this driver is incompatible with Windows and there is not yet an upgrade nbsp Any advice or guidance would be appreciated nbsp My computer model is the HP Pavilion -p ca Notebook PC ENERGY STAR model G U UA ABL and the graphics driver is version

A:Graphics Driver error message started after Windows 10 upgra...

Hi @Gneiss, Welcome to the HP Support Community! I understand from your posts that you are having an issue with your HP Pavilion 15-p050ca Notebook and a error message Display drive Intel HD Graphics Drivers for Windows stopped responding and has successfully recovered. I would uninstall all that are listed in the Device Manager. Click the arrow next to Display Adapters to expand that category. Right-click on Graphics and select Update Driver Software if more than 1 Graphics adapter do 1 at a time. Choose the option to Search Automatically for Updated Driver Software.The Notebook should find and automatically install the updated driverAfter the installation is complete, restart your Notebook. It should automatically update with a new Driver and software. If you need to update the Display Adapters. I would follow the method of right clicking on them in the Device Manager only. This will update the drivers on your system to work with Windows 10. Please get back to me how this goes. If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Please click the Accept as Solution, to the right of the Thumbs up icon, if your issues is resolved.   Thanks.
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Install starts, opening screen appears, and then the welcome screen with language, etc. When I click Install now, I get this message " A required CD/DVD device driver is missing." Beneath the message is a search screen to find and load the driver. The Pavilion 360 does not have an optical drive, so I'm not sure what the installation is looking for. Of course the USB port works well enough to begin the installation and reach the Install now screen. Any help/suggestions would be most welcome.

A:Cannot install Windows 7 on HP Pavilion 360 from USB

i too would like to know i'm having the same problem except i'm using an acer
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The hard drive crashed on our HP Pavilion p7-1430 and we do not have the original Windows 8 OEM software that came wi the PC. I have legal copy of Windows 7 Professional I tried to install on a new hard drive after I disabled Secure Boot but when the Windows 7 DVD loads up many times either the keyboard or mouse or both do not work. Is this because the BIOS (and drivers ) that came with the PC work with Windows 8 only? Is there a work around for this so I can install Windows 7 on a new hard drive from scratch? ThanksFordQ1

A:Can I install Windows 7 Pro on a HP Pavilion that came with ...

 When Windows 10 was installed on your computer, a "fingerprint" of your computer was registered at Microsoft.This "fingerprint" entitles you to reinstall Windows 10 _without_ the requirement to enter a 25-character license-key. Download Windows 10 for free: another computer, and write a DVD disk.  Boot your computer from that DVD disk. It will be the "generic" Windows 10, i.e., no HP-specific software that came with the original Windows 8. At the site:  enter your model-number to search for HP-specific updates & software.
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Please give me instructions to download the recovery cd
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Friend of mine accidently shut down his laptop while it was updating. Long story short, we have to do a new Windows install due to continues rebooting and "recovering". But i can't get the laptop to boot from an USB, can somebody give tips?
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Ok so i am trying to install windows 7 ultimate on my friends hp pavilion dv6 but i cant proceed because it keeps asking me for a driver or media cd. i only have the windows 7 cd. is there any sort of way to get passed this i was going to install drivers after the installation like i always do. any iso you can give me or solution. I cant go back because i aready formated the drives.

A:Cant install windows 7 on hp pavilion dv6 6c11nr

Clean Reinstall - Factory OEM Windows 7
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I have just bought Pavilion dv t- with windows home premium and I want to install original windows but i can't I am Getting error quot Windows cannot be installed to this disk The Selected disk has an MBR Partition table On EFI systems windows can only be installed to GPT I on My :( install dv6t-7000..!! can not windows Help Pavilion 8 Plz quot I have search and found one link on HP which says Temporarily disable I can not install windows 8 on My Pavilion dv6t-7000..!! :( Plz Help the EFI Boot Sources setting in the BIOS In Storage I can not install windows 8 on My Pavilion dv6t-7000..!! :( Plz Help Boot order Disable the EFI Boot Sources but in my laptop I didn't get any option like that Error quot Windows cannot be installed to this disk The Selected disk has an MBR Partition table On EFI systems windows can only be installed to GPT quot HP Pavilion u cn Desktop PC HP Support Here are the steps what exactly I have done Step - I have update my BIOS and now new version is f step - Start install windows with original DVD and Format drive C Step - And now when I am trying to select any drive for windows installation it gives above msg that quot Windows cannot be installed to this disk The Selected disk has an MBR Partition table On EFI systems windows can only be installed to GPT quot So now what can I do Please Help me Thanks a lot Jam

A:I can not install windows 8 on My Pavilion dv6t-7000..!! :( Plz Help

As the new MOBO's now have a uEFI/BIOS firmware.
How to install Windows 64 bit on a uEFI/BIOS firmware:
UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with
UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
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Hi,Ever since upgarding to windows 10, the IDT audio software have gone flat.All options are not functional and the sound output have been flat.The pre-loaded settings are now gone.I've tried searching for update from the system but it says it is up to date.I've disabled the audio driver and re-instated it.I've searched for the IDT software update but none found. My laptop model is:HP Pavilion dv7-2277cl Entertainment Notebook PCSerial Number: CNF9476XJT The IDT Audio Monitor v1.0Version 1.0.6276.0 Should I roll back to windows 7?Maybe there just isn't an update to this yet.Help! The sound is completely flat and the HP triple bass speaker at the bottom seems to be dead. Rgds,Vic

A:HP Pavilion dv7-2277cl after Windows 10 install IDT audio s...

@Victorpro:  The problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality in laptops is the specialized drivers written for the specific hardware found in laptops -- and unfortunately, there are no HP Win10 drivers for your laptop.  HP only guarantees Win10 compatibility for machines made after August, 2013. HP does not have any schedule indicating when, or IF, they will be producing drivers for the older machines.Some driver alternatives you can pursue are listed below ...You can try using Windows Updates to find drivers from the Microsoft repositories for your device: can also try following the instructions in this thread: that doesn't yield anything, you should read through this other link: Windows Update doesn't yield new drivers, you can pursue alternative that are described in the linked Microsoft Windows Insider Community thread: you then run into trouble installing drivers through Windows Update, you can try using Microsoft's Windows Update Troubleshooter: Luck========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol; if they helped solve your problem, please click "Accept As Solution".I am a volunteer and I do not work for, nor do I represent, HP.
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Hello all,

I've recently bought a HP Pavilion 15-n252sq laptop, with Free Dos - unfortunately i can't install Windows 7 over it, due to the following error i keep receiveing in the Installation screen:

"Select the driver to be installed" - and regardless of the paths i have and the available folders, i can not seem to proceed wtih the W7 installation.

Please notice that, i've tried to use both a W7 DVD and also a bootable USB drive (and yes, connected in the USB 2.0 port and not USB 3.0 ) - but i always get to the same point where i have to select drivers.

Please also notice that the BIOS doesn't allow me to make any modifications except for some minor ones (like select boot priority, or enable USB 3.0), as the rest of the MAIN features are greyed out .

Can anyone please help me with this issue?


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A client has a new g6-2205sa laptop and has asked me to install Windows 7 on it for her.  This I have done and I have drivers installed ofr all the hardware EXCEPT usb drivers whcih I cannot seem to find anywhere.  If anyone can point me in the right direction for Windows 7 drivers for the USB ports on a g6-2205sa laptop I would be extremely grateful. TIA

A:Pavilion g6-2205sa - Windows 7 install - USB drivers

Please try these drivers for the USB ports: Intel USB 3.0 Host Controller Driver If you need any other missing drivers, please follow these steps:1. In the Run box type devmgmt.msc.2. Unknown devices would be listed as such and marked out with a yellow question mark.3. Select the unknown device or other device for which you need drivers and right click to access Properties.4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.6. Please provide this number so that we can suggest the appropriate driver.
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I have a ZD8000 with XP on it and I would like to know if it will take Windows 8 Pro and run? Any help with this issue will be greatly appreciated.Thanks!

A:Can I safely install Windows 8 on my Pavilion ZD8000

Hi Michael, Run the Win 8 upgrade assistant found here. Moving from XP to Win 8 may be problematic. Upgrading to Win 7 may be the safer approach. Your call. I have moved XP systems to Win 7 but have not upgraded any XP systems to Win 8. Jaco ****I am not an HP employee**** Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved. +++++++++++++++++++++++++++++++++++++++++++++++++++++H8 1380t CTO, Intel i7 382016 GB DDR3Pegatron Motherboard- IPIWB-PB (Pittsburgh), Radeon HD 7570 1GB. Win 7 Home Premium upgraded to Windows 8.1 Pro.Envy Phoenix 810-150se, Intel i7 4820k16 GB DDR3Pittsburgh2 Mainboard, NVIDIA GTX 645- 2GB GDDR5. Win 8.1 Pro.HP 560z CTO AMD Phenom II X6 1090T16 GB DDR3.Radeon HD 6570Win 7 Home Premium upgraded to Win 7 Pro.HP ENVY 17t-j000 CTO Quad Edition Notebook. I7 4702mq12 GB DDR3Nvidia GraphicsWin 8 Pro
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Hello all,

I've recently bought a HP Pavilion 15-n252sq laptop, with Free Dos - unfortunately i can't install Windows 7 over it, due to the following error i keep receiveing in the Installation screen:

"Select the driver to be installed" - and regardless of the paths i have and the available folders, i can not seem to proceed wtih the W7 installation.

Please notice that, i've tried to use both a W7 DVD and also a bootable USB drive (and yes, connected in the USB 2.0 port and not USB 3.0 ) - but i always get to the same point where i have to select drivers.

Please also notice that the BIOS doesn't allow me to make any modifications except for some minor ones (like select boot priority, or enable USB 3.0), as the rest of the MAIN features are greyed out .

Can anyone please help me with this issue?


A:HP Pavilion 15-n252sq - Can not install Windows 7 over Free Dos

With the DVD in the drive and booting from it, does it give you the option to format the hard drive first?
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Hello all,

I've recently bought a HP Pavilion 15-n252sq laptop, with Free Dos - unfortunately I can't install Windows 7 over it, due to the following error I keep receiveing in the Installation screen:

"Select the driver to be installed" - and regardless of the paths I have and the available folders, I can not seem to proceed wtih the W7 installation.

Please notice that, I've tried to use both a W7 DVD and also a bootable USB drive (and yes, connected in the USB 2.0 port and not USB 3.0 ) - but I always get to the same point where I have to select drivers.

Please also notice that the BIOS doesn't allow me to make any modifications except for some minor ones (like select boot priority, or enable USB 3.0), as the rest of the MAIN features are greyed out .

Can anyone please help me with this issue?


A:HP Pavilion 15-n252sq - Can not install Windows over Free Dos

You may have to use a program Like KillDisk to reformat the drive. Then try installing your Win 7 DVD.
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Hi nbsp I have an HP Pavilion x -n Pavilion drive - x2 install 10 HP hard Windows on the ns which has a Gb eMMC drive and a Gb SATA hard drive nbsp It came with Windows Home bit preinstalled on the Gb drive nbsp When the Windows anniversary update was available for install it started but failed saying that there was not enough space nbsp First question - how can I install the update Is it possible nbsp HP Pavilion x2 - install Windows 10 on the hard drive Second question - I would like to install and run Windows from the SATA drive I have made an image of the eMMC drive so that I can restore back to factory if required When I run the Windows setup from a USB installation stick and select clean install I get the option of which disk to install to and I can see both the eMMC and SATA drives I have deleted the partition off of the SATA drive which now appears as unallocated space However the installation cannot continue on the SATA drive as I get the following message - Windows cannot be installed to this disk Setup does not support configuration of or installation to disks connected through a USB or IEEE port How can I install and run Windows on the SATA drive nbsp Thanks
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I recently decided to swap my windows vista into the windows xp pro. I currently use an hp pavilion dv7-1245dx with windows vista home premium. ive been trying to format and look at various forums boards to try to find a solution for the famous blue error screen. every time that o pop the windows xp cd into the machine it goes like its about to install the windows and then doesn't let me choose the hard drive or anything it goes straight to the blue error message saying that theres something wrong with my HD or i have a virus which is impossible bc i even bought a new HD to try and still shows the same message

So please if anybody knows how to fix this proble, help me out

Thanks a lot.


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A:HP Pavilion DV2000 too slow even after fresh Windows install

Hello -
Lets hava a quick look at the system, even though it is a bit "oldish".
Download Security Check by Screen317
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.Note: If any security program requests permission to access the Internet, allow it to do so.
Download MiniToolBox, Save it to your desktop and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
Click Go and copy / paste the result (Result.txt).
Thank You -
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I've searched HP's support site, but I don't see any drivers for any OS available for my model, the Pavilion g6-1d21dx. I did a clean install of Windows 10, but the Wi-Fi button doesn't work. Apparently there is a driver called HP Wireless Button Driver that I need to install. When I do a Google search for it, there is a link to an HP download page, but the link appears to be dead. Is HP not allowing us to download drivers anymore? This is frustrating, because getting drivers should be simple and easy. Can someone please tell me where I can get this and any other drivers I might need after doing a clean install of Windows 10? Thank you.

A:Drivers needed after Windows 10 clean install on Pavilion g6...

Hi, No, it is still alive: Regards.
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I bought a laptop installed with Windows 7 OS.  It was a clean install.  The battery isn't recognized by windows support assistant and I need sme help.  This laptop eats a battery in 45 minutes.  It has 2, count 'em, two new batteries.  Neither will get near an hour.  I have done a soft restart.  Deleted the product in Device manager and restarted it with the battery to no avail.  I need your help.  I cleaned the connections with a real light sandpaper.  Nothing has worked.  What do I do? Info:  3.0ghz/2048mb(2gig ram)60 gig Win 7 Home premium.

A:Pavilion zd7020us update bios after windows 7 install

I also turned off all the bloatware.  Killed everything in startup, that wasn't needed. Did the same in Device manager.
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If someone could link to the hardware maintenance manual that would be really useful, then I could check these things myself.  I can't find the manual for this particular laptop.  Thank you!
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
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A:Ideapad 100-14ibd 80RK - Max memory(RAM) can upgra...

[email protected]  To find out how much RAM your operating system supports running the following software: Regards.

Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.
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Hi, Please can anyone provide any suggestions? I am having the same problems... Communication says "Connection between access point, router, or cable modem and internet is broken" and another message says "network gateway is accessible but Windows couldn't receive network traffic from internet." Other devices are still able to connect to wireless networkI can see available connectionsRouter has been resetI am unsure as to what automatic updates may have occurred, not being infront of laptop right now. Advice would be very much appreciated! Thank you.

A:Re: HP Pavillion unable to get wifi after an automatic upgra...

Hallo Karrinjerzy Can you post back with the full Model No. and Product No. of your notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information. and provide me what Wifi card you have?Could you please inform me what wireless card you have in your computer?This can be found under device manager.Right click on the windows icon in lower left cornorPress on device manager.Find a card with WIFI adapter or something with 802.11 in it. Thanks.

ZincasI am an HP notebook technician.Please click ?Accept as Solution ? on the post that solves your issue to help others find the solution.Click the Thumbs Up on the left to say ?Thanks? for helping!
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Hello. First let me tell you about my machine:
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    Model # LD642AV
   [personal information removed]
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I attempted to upgrade ton Windows 10. At the very end of the process, I got an error message saying that the upgrade failed. I thought -- so I am back to Windows 7 and that is OK. But now, I receive frequent error messages telling me that various "entry points" can not be found on DLL files that I believe are in Windows 10 ONLY. How do I get rid of the problem?
Thank you for your help.

A:G62 notebook - recovering from unsuccessful attempt to upgra...

Craig3428 Hello;Allow me to welcome you to the HP forums!Wish I had good news for you, but I don't. While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!So, while you DO have Win7 back, most likely, something got corrupted in the process. To further complicate matters, while I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities.Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC. This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.Since HP no longer provides Recovery Media for your model, a couple of other sites you should check are: and that the first thing Recovery Media does is reformat the hard drive -- erasing everything from the drive. So, BEFORE you attempt this, you need to save off all the files and data you want to retain.Good Luck
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A:Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...
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Hi motlotlegi Try reinstalling the driver - go to device manager, right click & select uninstall. Restart the laptop & Windows will reinstall it. Hopefully it should now work. If not then check Acer's support for your region to see if there is an updated driver.
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A:Changing my z600 processor to my z400 processors - CPU upgra...

Hi, The z600 series of workstations support Intel Xeon Processor X5570 QC 2.93 GHz, 95W, 8M cache, 6.40GT/s QPI, DDR3 1333 MHz, HT, TurboIntel Xeon Processor X5560 QC 2.80 GHz, 95W, 8M cache, 6.40GT/s QPI, DDR3 1333 MHz, HT, TurboIntel Xeon Processor X5550 QC 2.66 GHz, 95W, 8M cache, 6.40GT/s QPI, DDR3 1333 MHz, HT, TurboIntel Xeon Processor E5540 QC 2.53 GHz, 80W, 8M cache, 5.86GT/s QPI, DDR3 1066 MHz, HT, TurboIntel Xeon Processor E5530 QC 2.40 GHz, 80W, 8M cache, 5.86GT/s QPI, DDR3 1066 MHz, HT, TurboIntel Xeon Processor E5520 QC 2.26 GHz, 80W, 8M cache, 5.86GT/s QPI, DDR3 1066 MHz, HT, TurboIntel Xeon Processor E5506 QC 2.13 GHz, 80W, 4M cache, 4.80GT/s QPI, DDR3 800 MHzIntel Xeon Processor E5504 QC 2.00 GHz, 80W, 4M cache, 4.80GT/s QPI, DDR3 800 MHzLooks like they support CPU's with 80W to 95W. The Intel Xeon W3550 has TDP 130W . I don't think this is going to work. Regards.
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A:acer extensa 2508 touchpad not working after upgra...

Hi motlotlegi Try reinstalling the driver - go to device manager, right click & select uninstall. Restart the laptop & Windows will reinstall it. Hopefully it should now work. If not then check Acer's support for your region to see if there is an updated driver.
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A:Lenovo ThinkCentre M92p 2988-E2U [Video card upgra...

The GTX 750 Ti could work with a SFF M92p.   Upgrade to the latest BIOS beforehand, CD ISO method is most reliable.   Check that there aren't any taller heatsinks on the motherboard that could interfere with the graphics card (refer to photos of the card.)   
Since your system is older, to ensure the necessary airflow, clean the front air intake and fan with vacuum and canned compressed air, jam the fan with a cable tie or similar so it can't spin and over-speed.  Same for CPU fan and heat sink, and vac the intake and rear exhaust of the power supply.  

I can confirm that this MSI brand low-profile  GTX 750 Ti 2GB  card works perfectly in my M93p SFF machine without upgrading the PSU:   MSI N750-Ti-2GD5TLP
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Installation is ok. Just mount the low profile bracket and move the PCIe 1x WiFi card (if you have one) into another slot.  Preferably leave an empty slot next to the graphics card.
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Once you have XP installed, if your not using a restore partition or disc, then go to the Device Manager, any devices with yellow flags need to have drivers installed. Then go to HP drivers site to install the drivers you need in the Device Manager.
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Having now tried over 15 companies, including HP, I am becoming frustrated.
Does anyone know where the lead can be purchased?
It is a SATA socket on one end and a very very small plug on the other and is only around one inch long. (Please note that it does not connect directly to the mainboard in the usual clip-in method, it does have a small cable!)

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View Solution.

A:What HDD should I install in a HP Pavilion DV7-4183CL?

It will take any 2.5 inch wide SATA laptop hard drive. The real question is how much space do you want to add and what is your budget? The second hard drive will not be bootable so it is purely a place to store files. 500 gig drives are not expensive and 500 gigs is a ton of space for music, pictures, even movies.  You are going to need a second hard drive caddy and connector: If this is "the Answer" please click "Accept as Solution" to help others find it.
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A:install xp home on HP Pavilion

You need the CD's from HP. Contact them and order the CD's for this system. Most run at about $20.00 US.
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Hi: Some PC's can't boot from a USB flash drive. If you tap the F9 key at the beginning of the HP welcome screen, you should get a boot options menu, and if the PC can boot from a usb port, you will see the USB port listed as a boot option.  Select the USB boot option and hit the enter key. If you still can't boot from a USB port, I recommend you just make a W10 installation DVD, and install via the DVD drive if the PC comes with a DVD drive.
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A:No CD provided: How do I Re-Install Win 7 on Pavilion dv7 6c...

Hi, It si too late now therfore you can use the following option:   Regards.
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When I tried to upgrade xp home to xp pro, a strange error msg keeps coming up during installation. - "There is an internal error. please ask system administrator"
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I don't see "Disabling SATA" option in BIOS. There are only two options, Boot sequence and Sound(?).
Is HP dv6040ca upgradeable to XP pro? I've tried removing xp home and reinstalling xp pro from retail CD. As well I tried the latest BIOS and updated AMD driver.
Please help me. Seemed HP tech support doesn't know how to do.

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Hi, I have an old HP Pavilion 771N that seems to have an edition of XP SP1 on it somewhere. I pulled the drive and set it up as an external on another computer to reformat it. I thought I could then install XP Pro SP2 from my own disk. I can't get it to boot from the new XP Pro SP2 disk. Anyone know how to do this?


Mark B.

A:HP Pavilion 771N OS Install


There may be a key like F2 on start up that might say boot menu or similar. Or get into bios by tapping a key and change the boot order to CD to first Save and Exit.

here are the usual keys for entering Bios to press on startup.
{Delete} (modern Award and AMI BIOSes)
{F2} (modern Phoenix BIOSes)
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Hello Dan, Yes you can add USB 3 ports to your system.That model has two PCI Express x1 slots available. Here is an example of a USB Card that would fit into one of the available expansion Anker® Uspeed USB 3.0 PCI-E Express Card  If you need further assistance, let me know.
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A:Re: install a second hard drive on pavilion 550-126

MBR or NTFS partitions are limited to 2 TB (without using dynamic disks and volume sets). If you are installing a hard drive that is 2 TB or greater, HP recommends formatting the drive using GPT partitions.
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Thank you

A:No Ethernet on fresh install for HP Pavilion dv7
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I haven't upgraded the processor.  It's Sempron LE 1250.
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A:How to install UEFI on Pavilion G6 1001tx

Here is the link to download UEFI: This package provides the HP UEFI Support Environment version in supported models that are running a supported operating system.UEFI and Custom ImagingThe HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition with a partition name of "HP_TOOLS" or "EFI".This installer will give you the option to install to the HDD or a USB drive.If you install to the HDD and the HP_TOOLS or EFI partition is not present, the installer will prompt you to create the partition.If you install to a USB drive, the installer will rename the partition on the USB drive to HP_TOOLS.If you use a custom image, you can create the HP_TOOLS partition manually with type FAT32 and make the partition name HP_TOOLS.Caution- The HP_TOOLS partition is not protected and can therefore be deleted.- Backing up the computer using the Windows® Complete PC and other backup software does not back up the HP_TOOLS partition.For these reasons, HP recommends that you do not place additional data on the HP_TOOLS or EFI partition. Because the partition is not backed up, corruption or failure of the partition will result in loss of all data on the partition, plus loss of UEFI functionality.You can find more information on
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I've been all over the HP site and followed the endless loops for information, to no avail.

Any help will be greatly appreciated (sp).

Earl Cravens

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You have to have a valid Windws XP install disk... HP install disks detect the hard drive, and if they are not designed specifically for that drive, they wimply will not work. You may have to buy a copy of Windows XP, then boot to it...
You will need drivers, so check to see if the HP website offers drivers for that system configuration. If not, you have to be experienced enough to locate and download them yourself.

But what you propose is very possible... just go to the HP site for your HP model, and look for what operating systems are supported.
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SMR. What is the model number of your WiFi??? To better help you we would need the exact model number or product number of your laptop/desktop??? REO
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A:Can I install a SSD drive on a HP Pavilion g6 1005-sq ?

Yeah. No problem. See page 45 of the Manual here: Service Manual You can install any 2.5 inch wide SATA SSD. Samsung Evo 850 is a good one widely available on and elsewhere. Get at least a 240 gig model. Smaller than that creates installation problems for software and is too small to use comfortably for very long.  Windows 7 or higher will "just work" with an SSD; no need to tinker with BIOS or registry. Post back if you need help with software migration/reinstallation.  If this is "the Answer" please click "Accept as Solution" to help others find it.
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A:Possibility to install Win 7 on Pavilion a6009n

Hi, John: You should be able to run W7 just fine on that PC. The only possible issue would be that the card reader won't work. It will work on Vista but I don't know about W7. Run the free windows 7 upgrade advisor and see what it reports. As far as getting a copy of W7... The cheapest way I can think of is to find a W7 Home Premium upgrade kit on eBay. New and sealed would be best, but if the product has been used and the OS removed from the PC it was previously installed on, you can reactivate the software by phone by calling the Microsoft toll free activation phone number. You would have to do a clean (custom) install upgrading from XP to W7.
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This sounds like a system failure. Have you contacted HP? Is the unit under warranty?
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Ok when i pop in the xp disk, it loads fine and boots to the hard disk screen ,but no hard disks can be found. I can boot to the drive easily but hp loaded this machine with so much crap that its insane to fix it now. All i want to do is wipe the sucker clean and start over with pro sp2 since thats all i have. I'm about to but a bullet hole through the whole laptop, or at least smash it with a sledge hammer :P

A:hp pavilion dv5000 wont let me install pro sp2


If you are going to do this, Please back up all your files that you want to keep.

You might want to start your laptop up from cd. and Windows Setup should see all the Hard Drives/Disks on you laptop there will only be one on you laptop but it could be partitioned.

Any more help just ask,

Have a nice day,

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Can I install a second hard drive on this computer?

View Solution.

A:install a second hard drive on pavilion 550-126

Hi @wreavesjr! You can install another HDD in the PC since there's a free SATA port.As for the power cable, if your has multiple SATA connectors you can use it to plug the secondary HDD to the system as well. Hope this helps and feel free to ask any questions you may have. Cheers!
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Hi I just bought this beautiful device (HP Pavilion x2 - 10-k010nr). Unfortunately it comes with Windows8.I would like to install Ubuntu on it. But it just wont boot from the attached DVD drive. Here is what I did: Changed Bios settings:- disabled Secure boot- changed boot order to boot from external usb cd-drive Then I Restart: I would expect the device to boot from the attached CD drive however it completyly ignores the CD and directly boots into Windows. (eventhough I changed the boot order as described above). Does HP change the BIOS in order to prevent any other operating system from loading? Any helpfull comments are very much appreciated.  

A:HP Pavilion x2 - 10-k010nr Ubuntu install

Hi @BillyBob123  Welcome to the HP Support Forums! I understand that you wish to install a different operating system for your notebook. I am happy to help with the issue, but as an FYI, HP only provides drivers for windows 8.1 for that model of notebook, and so will not support Ubuntu on that device. I would recommend that you make a set of recovery disks before you think of installing an unsupported operating system to give you at least a recovery option. In terms of the issue with the cd not reading it is most likely going to have to do with the cd itself. The notebook is almost certainly UEFI enabled, and so if you put in any bootable device it has to have an UEFI partition, unless you enable legacy support in the BIOS. Take a look at these:About UEFI and the Startup MenuEnable Legacy Boot Mode -
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I'm tryin' to re-install the OS using the recovery cds (1 & 2). However, it's not working. I've followed the instructions to the letter. The instructions, on the HP website, state that when the recovery cd #1 is in the drive it will automatically start the re-install process. But, it doesn't happen.1. Insert disc in drive.2. Turn on computer.3. It jumps to the "loading windows files" status bar at the bottom of the screen (black).4. Then it turns windows, nothing is wrong with me, blue.5. Then, a DOS windows opens with "X:\windows\system32\cmd.exe" in the title bar. Within the DOS window it says,"SHOW SERVICE MESSAGE IF EXIST...DETERMINING USER PARTITION'S DRIVE LETTER" It never gets any further, no matter how long I wait. The drive light stops blinking.I appreciate any constructive help offered & thanks in advance.

A:HP Pavilion DV6500 Vista will not re-install

They left out a step in the instructions, with the disc in the drive and restart the PC, start tapping F9 key repeatedly when you see the HP logo, this should bring up the advanced boot options page, select your cd/dvd drive and hit enter key several times.
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I reinstalled Windows vista from a CD and the wireless drivers were not installed so I tried to install them and it looked like the installation was going on, but after I restarted the drivers were not installed. It shows up in programs and features.

A:HP pavilion wireless drivers won't install

 Hi: There can be more than one model wlan card HP could have installed in your notebook. Please post the hardware ID for the device you see listed in the device manager as a Network Controller, so I can figure out what model wireless card your notebook came with. To find the hardware ID, click on the Network Controller device in the device manager. Then click on the Details tab at the top of the Network Controller window. Now you will see a Property drop down list, and it will be set to Device Description. Drop down on that list, and select the 2nd item (Hardware ID's). Post the top string of characters that you see in the window.
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Dear Team,    Recently, I found out the display card giving problems, So I bought a new Asus GT730 2GB Display Card. From the startup screen, it only display HP logo, single beep, wait a while ....single beep again.....wait a while .....single display on the screen already.   May I know the new display incompatible in this PC? In what way, I can test it?   I'll appreciate for your kindly reply.  Regards,

A:Can't install new Asus GT730 2GB on Pavilion HPE h8-1090d

Tflai, welcome to the forum. The GT 730 requires UEFI in the motherboard instead of a standard BIOS.  HP didn't begin using UEFI until mid-October, 2012.  There is no way to add UEFI to the motherboard.  The last series of video cards that didn't require UEFI were the GT 640's.  I suggest contacting the manufacturer's Tech Support for help in choosing the best card for your computer. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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There is an HP Pavilion a620n, XP SP3 box that refuses to accept the printer driver. I found the driver suite that I wish to install. The program that installs the driver starts up without complications. The installer begins to extract the files and then the installer disappears! BTW, I am connected to the HP Pavilion a620n remotely.

I thought that maybe the firewall or a spyware program was preventing it from installing the printer driver. I temporally turned off Comodo and SuperAntispyware and then tried to install the printer driver. No such luck! The printer driver will not install.

The printer is an HP PSC 1350 All-in-One Printer.

Any suggestions are welcome!
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My notebook specs:

A:Can I install backlight keyboard on my HP Pavilion 15 p206tx...

Hi, You also need new motherboard which has all connectors for those lights. This is a very, very expensive upgrade. I actually use a 5 dollars USB light sometimes Regards.
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Once again hello And--once again--thank you in advance for any help that anyone is willing to offer I appreciate it Earlier today with some effort I was actually able to install XP Pro on my HP Where Pavilion Install HP Pro For 2040us dv4 On To XP Find Drivers Pavilion dv us AMD Turion II M ATI Mobility Radeon HD in a dual boot configuration with the originally installed Windows Go Team Using EasyBCD and iReboot thanks Google thanks NeoSmart I m able to move between the operating systems without a hitch Where To Find Drivers For XP Pro Install On HP Pavilion dv4 2040us The problem I m now experiencing is an inability to find XP compatible drivers for my machine I ve spent a handful of hours searching Where To Find Drivers For XP Pro Install On HP Pavilion dv4 2040us but to no avail Do any of you more knowledgeable posters have any idea s where I might find compatible drivers I m especially keen to find a wireless Atheros AR a g Where To Find Drivers For XP Pro Install On HP Pavilion dv4 2040us n WiFi adaptor driver as an Atheros site search actually comes up with no matches for that entry I understand that it s actually possible that these drivers don t exist but maybe some kind soul knows of a site where I could download quot generic quot drivers or something to that effect All suggestions welcome and thanks again for the effort

A:Where To Find Drivers For XP Pro Install On HP Pavilion dv4 2040us

Have you tried HP site direct !
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Hello, Trying to install Windows 7 on a Windows7 laptop from disc and when I try to it says I'm missing drivers?  AMD drivers specifically. Thanks
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I want to leave my old HDD (1TB) and buy a small additional SSD (maybe 256 GB) but I read that it might not fit the (apparently existing) slot which is apparently designed for a TV tuner? 

A:can I install MSSD alongside the existing HDD in HP Pavilion...

That is right. The ability to use an mSSD was only present beginning with Intel 3rd gen Core processors and yours is 1st generation. That slot you see looks like a general pci-e slot but it is specialized likely for a WWAN (cellular) card only.  If this is "the Answer" please click "Accept as Solution" to help others find it.
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Dears, Is  possible install SSD SM951-NVMe M.2 (samsung) on HP Pavilion 15-ak050nw. I have bought HP Pavilion 15-ak050nw and would like to add SSD m.2 faster then 5xxMb/sWin10 will start from SSD, m.2 I think aboutDysk SSD Samsung M.2 2280 256GB, PCIe 3.0 (MZVPV256HDGL-00000)Interface : M.2(NGFF)   PCI-Express   NAND: MLC 16nm I have not found clear answer  on this forumCould you support me or send other proposal for SSD m.2 Regards RaPa
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Hi, rcently had a drive crash after the fan stp working, replace the fan&drive and install a fresh copy of win7 32bit. I have a problem with the wwan card & drivers. Please help by providing the description and drivers to operate this wwan card (2723a-undp1) I cannot see any un recognize device in the device manager. Thank you,Isic

A:how to install the wwan card - pavilion dv3 2090ej

Hi: It is very possible you need to install the HP Connection Manager software. This package provides the HP Connection Manager for the supported notebook running a supported operating system. File name: sp53394.exe If your WWAN card was turned off by the connection manager or wireless assistant software, it will not show up in the device manager until you install the software and turn it on.
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I have a Pavilion 15-AK007TX laptop. Is it possible to replace the existing DDR3L RAM with a DDR4 ram?

A:Is it possible to install a DDR4 Stick in pavilion 15-AK007T...

Hi, No, it won't fit physicacally and if fitted won't work. Regards.
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I recently wiped my laptop due to virus issues. I am having major pains reinstalling XP on the laptop .. Sometimes not even the bios setup will load .. other times it goes through the process of starting to install XP but will always freeze at 34%... I have tried 3 different XP discs and get the same results .. Is this a hardware issue? If so what kind?

A:HP Pavilion ze2000 freezing on XP fresh install

That comp came with a built-in (hard disked) Setup routine to help in reinstalling the system.

Is that what you are using? ref page 8-9 ->
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Hello, i have a HP Pavilion x360 11 - k120nd where i want to replace the current HDD for an SSD. to this purpase i purchased a Crucial MX200 500GB SSD. I have tested this drive in another workstation and it works correctly. However, when i swap the HDD in the tablet/laptop the system states there is no drive; Error 301. Is there any way i can make this work; is there a BIOS setting i need to change before the drive is detected?The drive is brand spanging new and tested OK in a desktop.

A:HP Pavilion x360 11 - k120nd - Install SSD drive

Hi @tmaniac,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with installing a SSD. I will be glad to help you. Per page 17 of the  Maintenance and Service Guide .  This computer has only been test with a 500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm part number 732000-005 and up to 128 GB SSD part numbers 809555-001 and 830391-001. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.
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Dear HP Support, I Buy HP Pavilion 550-152L (N4R93AA) i want to install windows7sp1 32Bit. because we have a system that only run up to win 7 32 bit.  But i can't install windows7 sp1 32Bit I have changed the BIOS to boot from the CD drive by changing LEGACY Support to ENABLEand changing SECURE BOOT to DISABLE Great step forward.......starts to install Windows 7  the USB keyboard and mouse are disabledplease can you advise how to get the USB keyboard and mouse re-activated? Thank youMaxkaza
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So I have an HP Pavilion A6000 that was running vista on it. The original Hard Drive is dead and I have a new Seagate Barracuda 500GB drive that I want to install. The recovery disc that had Vista wont work as it doesnt recognize the new drive as an HP product etc etc.

But I have a retail version of XP and want to load it onto the new HDD. After running the XP setup/instal disc I learned that I need the sata drivers, otherwise setup stops. So my question is where can I find the sata drivers that I need to finish my installation of XP? Thanks.

A:Trying to install XP on new hard dive for an HP Pavilion A6000

Try the HP website. That's where they should be.
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hi everyone, im trying to install windows 7 x64 (buildlab: 7600.win7_rtm.090713-1255) on to my hp pavilion dv7-1280eg from a dvd. so i boot from the install dvd and setup starts up. i get as far as choosing the installation language, and after that setup prompts me that drivers for the dvd drive are missing. does anyone know a solution to this, be it the location of such drivers, be it anything else? the dvd drive in question is TSSTCorp CDDVDW TS-L633L and i could not find drivers on the web anywhere. in case you encounter mattball's post ( where i also stated my problem: i checked several times, ive got the right windows version. thanks in advance,kind regardskilomasu

A:install win7 on pavilion dv7 - missing dvd drivers

Hi kilomasu, try here for the drivers (I cannot vouch they will work), or: Go to, do a search for Driver Detective---it costs $40--but will suggest at bottom more software/freeware/shareware as an alternative to Driver Detective. Good luck!

______________________________________________________________________________ProBook 4710S, Win 10 Pro 32 bit, T6570 @ 2.1Ghz, 320GB, 3GB, ATI Mobility HD 4330Elitebook 840 G1 Win 7 Enterprise x64HP Stream 7 Tablet Windows 10 Home
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Laptop s Support Page Broadcom Wireless LAN Driver Ralink b g n WiFi Adapter All three above links have been dead ends and my pleas for help on the official HP Support Forums have collected cyberdust As said my laptop s model number is dv - c nr My laptop s Windows was FUBAR from a computer virus that my sister managed to get on it somehow Driver Not dv6-6c13nr My HP Pavilion Will Install Wireless I said to hell with it and just DBANed the entire hard drive and did a clean install of Windows Everything was able install just fine except for the wireless adapter driver I tried both the Broadcom Wireless LAN Driver and the Ralink b g n WiFi Adapter linked in my PC model s driver page On both of them whenever I click on My HP Pavilion dv6-6c13nr Wireless Driver Will Not Install the downloaded file nothing happens after the file unpacks no installers run I ve tried running it regularly and running it as an administrator I ve also tried running the installers directly from where they were unpacked into the C drive regularly and as an administrator All of the other drivers My HP Pavilion dv6-6c13nr Wireless Driver Will Not Install and software on my PC model s driver page My HP Pavilion dv6-6c13nr Wireless Driver Will Not Install installed just fine aside from the wireless it s the only thing and the most important thing that I can t seem to get to work The version of Windows that shipped with the PC was Windows Home Premium the version that I have and that I installed is Windows Ultimate Are the drivers not Ultimate compatible I ve also considered installing earlier versions of the drivers but I can t find legacy versions anywhere that doesn t look sketchy I would really appreciate some help with this nbsp

A:My HP Pavilion dv6-6c13nr Wireless Driver Will Not Install

the version that I have and that I installed is Windows 7 Ultimate. Click to expand...

did you purchase this W7 and is it genuine - we often see networking issues with NON-Genuine copies of windows

Why did you not just re-install
The version of Windows 7 that shipped with the PC was Windows 7 Home PremiumClick to expand...

W7 Home Prenium

On the PC you will have a CoA label and the Key to use W7 Home Premium
download the ISO from here and create a bootable DVD
and install using the CoA key on the PC
then you have a genuine copy of windows on the PC

once you have done that , see if you still have issues with the wireless drivers

in order to identify which wireless adapter you have - do this
How to identify hardware in Device Manager

right click on the device with a yellow!

from the menu choose
Click on the Details Tab
Under the Property - drop down
Select hardware ids
Right click and select all
Then right click again and select copy
Copy and paste that information here

You should see a code similar to this


please reply with the full code for your device(s)

The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:


Vendor ID = 8086
Device ID = 008A

Post back those two numbers make sure we know which is vendor ID and which is device ID

These codes can be looked up at this site

As an example the link for that database tells us that;
Vendor ID code 8086 is for this vendor - Intel Corporation
Device ID code 008A is for this device - Intel Centrino Wireless-N1030
Unknown Device Identifier enables you to identify the yellow question mark labeled Unknown Devices in Device Manager.

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Gentlemen I have a Pavilion a c desktop which I got recently at a thrift store All it needed was a HDD so I put in a Western Digital TB SATA and tried to install Windows Vista Home Premium bit a1777c Install Clean Pavilion Aborted Vista which is the OS it shipped with I say tried because the installation aborted at the last step Completing Installation with a window that popped up reading Windows setup could not configure Windows to run on this computer's hardware As far Pavilion a1777c Aborted Vista Clean Install as I can determine all the hardware is just what the computer shipped with -- with the exception of the newer higher-capacity HDD The first thing that occurs to me is that the Vista installation disk I used was SP I've used it before on a HP notebook and there was no problem I have SP on another disk and could put that in after the initial installation but the a c ships with a PCI graphics card and TV FM tuner card It could be nbsp that the original HP installation media included SP so that I would need my own Vista installation disk with SP included to get a successful installation I would consider a set of Rescue Disks but that option is not available on the Downloads and Software page for this computer There might be a third party resource for recue media but likely at three times the price HP would charge Will this computer as shipped work properly under Windows On the Drivers and Software page I chose Win as the OS just for fun and there was only one thing that came up as Pavilion a1777c Aborted Vista Clean Install different from the stuff available for Vista If it turns out that getting rescue media from a third party was the only realistic way to go I would be tempted to put that money towards Win Anyway I've talked enough about it Do you think that I'm onto something with the Vista SP installation disk being the problem or could it be nbsp something else Your interest in the problem and its solution is appreciated Grant

A:Pavilion a1777c Aborted Vista Clean Install

Hi, Grant: It is possible that the new hard drive you purchased is an advanced format hard drive which Vista doesn't recognize. Advanced formatted hard drives are formatted with the GPT table instead of the older MBR partition table, so that they can work with the newer UEFI BIOS's, which your model doesn't have. So, here are my recommendations... 1. Visit the WD website and see if they have a bootable tool to format the drive in MBR. You would have to delete all partitions, make one new partition, format it in MBR-NTFS and see if Vista installs that way. 2. There are free 3rd party software suites that can do that for you such as this one...
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My notebook has gone terribly slow and I have triedMcAfee Enterprise, Hitmanpro and even MalwareBytes but to no avail. To make it worse it some times overheats. I have set it on top of a heat dissipation platform it has somewhat helped keeping the heat controlled but the internal fan is still running at very high rpm. gets a bit noisy. what would be a solution to this these problems which seem to be interelated. Thank you

A:How to install missing Critical patches to my Pavilion dv6t

Hi @tchellaram, Thank you for your inquiry. I understand that your notebook is overheating and the performance is slow. Although you have availed yourself to using a cooling pad the fan still constantly runs.Here are two links I think will help you with this difficulty. HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating and HP PCs - Computer Is Slow (Windows 7). Please let me know if this helped. To help visitors and members alike find solutions that have helped others, please consider selecting "Accepted Solution"  on the post that resolves your difficulty. This will give it more visibility and make it easier to find.  Please consider clicking the "Thumbs Up Icon" below  to say thanks for assisting you.
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Hello I intend to do a clean install of Win Home premium on my HP pavilion dv - dx I will do this by running ISO image off the questions HP driver Laptop CLEAN INSTALL Pavilion desktop which I have already downloaded and extracted I will have everything copied to my external before I HP Pavilion Laptop CLEAN INSTALL driver questions do this I have a recovery partition on my hard drive and I plan on copying the folder quot SwSetup quot and all of its components onto the external before proceeding Do I need all the quot SwSetup quot components or just the quot Drivers quot folder When I proceed with the clean install will my laptop's keyboard and touchpad function so that I may be able to complete the process or will the drivers for them be deleted will the drivers be unusable I have not found much info on this I am doing this because my computer is getting WAY slow and I want to start fresh and WITHOUT the HP bloatware Mainly what I need to know is does windows have drivers for the keyboard and mouse ready to go when doing a clean install from the ISO image Thank you

A:HP Pavilion Laptop CLEAN INSTALL driver questions

Quote: Originally Posted by zoomont


I intend to do a clean install of Win 7 Home premium on my HP pavilion dv4-2045dx. I will do this by running ISO image off the desktop which I have already downloaded and extracted. If this desktop is on the partition you wish to remove to do a clean install you cant do it. If there is a recovery partition you can park it there unless you intend to delete that partition as well.. The easiest (and fastest) way is to put the image un a USB thumb drive. I clean install every three months in under 20 mins.

I will have everything copied to my external before I do this. I have a recovery partition on my hard drive, and I plan on copying the folder "SwSetup" and all of its components onto the external before proceeding. See above. lauch from rxternal media (DVD or USB) by running setup from the ISO not a folder. you should not extract the ISO

1.) Do I need all the "SwSetup" components or just the "Drivers" folder?

2.) When I proceed with the clean install, will my laptop's keyboard and touchpad function so that I may be able to complete the process, or will the drivers for them be deleted / will the drivers be unusable? I have not found much info on this. no worries on the drivers for most HP computers.

I am doing this because my computer is getting WAY slow, and I want to start fresh and WITHOUT the HP bloatware. Mainly what I need to know is, does windows 7 have drivers for the keyboard and mouse ready to go when doing a clean install from the ISO image?

Thank you!

Smart move, every HP (and others) I find gets a scrub to remove the bloatware
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Greetings My friend has given me her laptop to look install doesn't drivers USB HP work Pavilion G6-1195sa at because it was riddled with unwanted pop-ups HP Pavilion G6-1195sa USB drivers install doesn't work viruses and browser toolbars The laptpop is an HP Pavilion Notebook PC Model G - sa running Windows -bit Home Premium edition It has an Intel i M processor running GHz and has GB memory and a GB hard drive I have removed all the viruses etc and installed Avast free anti-virus I ran a boot time scan and it is now clean However the USB ports were not recognising devices flash drive mouse that I plugged in The USB ports have power as shown by the flash drive's light and thedevice show up in device manager after being plugged in but they don't function I tried updating the drivers from HP com and the chipset driver install sp exe appeared to work yet did nothing So I tried running it with Administrator permissions - still nothing So I uninstalled the existing USB drivers and tried to reinstall - nothing I booted into safe mode and ran it again with Admin permission nothing I went to Intel com to download the motherboard drivers The program doesn't run asking for admin permission I ran it with admin permissions and it errors reporting that it should be run with admin permissions I'm now stuck Can anyone help please Regards Geoff UK

A:HP Pavilion G6-1195sa USB drivers install doesn't work

Many time deleting all the ports and rebooting allows windows to reload them.
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Right I've ran a few tests gathered the information and now I need the help nbsp Please Boot ... Install HP Pavilion Series- G6 Device Found Not nbsp I have a HP Pavilion G - saProduct Number - LZ EA AEU Or could be ABU might have wrote it down wrong nbsp The Problem nbsp I was using my laptop just opened another tab on Chrome and typed something in to search on Google when it happened My internet started to go and I wasn't sure what was wrong After minutes of no loading I tried to close the internet but it wouldn't work nor would trying to switch programs or start Task Manager nbsp nbsp I shut the computer off by holding power button nbsp When I rebooted I got this nbsp Boot Device Not FoundPlease Install an Operating System on your Hard Disk nbsp Hard Disk F nbsp nbsp Press Esc for blah blah nbsp nbsp For more info go to www hp com go techcenter startup nbsp Now I've found a few topics and people have been saying that it's a software error and I need to ring up HP Pavilion G6 Series- Boot Device Not Found Please Install ... for a replacement Hard Drive bit late but will call up tomorrow and others have said it doesn't definitely mean it is the HD the problem is also cause by a failure in some chipset in the mother board nbsp nbsp I've pressed F for System Diagnose nbsp Got these OptionsF System info nbsp Copied everything here so if you need any of this just ask F Start-Up Test started this but was taking too long cancelled and it said 'Test cancelled' and also something about HD Failure F Run-In TestF Hard Disk Test Failed - Hard Disk Does Not Exist F Error Log nbsp I've also put the Hard Drive into my external Case I have for it nbsp Plugged that into another computer and it doesn't seem to pick it up nbsp nbsp Now Please note I have an external hard drive case nbsp to use my HD's outside of the Laptops and I also have an actual External Hard Drive which I bought online for or something like that nbsp nbsp Now what I've done I plugged in my External HD and Started computer Pressed F went to boot options changed the External so that boots first not the internal Restarted and it works nbsp nbsp I need to know if I'm actually booted from my External or my Internal that maybe works now nbsp nbsp It has ALL of my documents and still has the password to log into my user account too nbsp nbsp I'm not sure if it's just because I backed everything up less than a week ago or what nbsp nbsp I need help finding whether I'm booting from internal or external and also help with maybe fixing the internal nbsp nbsp Update AM OCT nbsp Update on the above Striked out - It turns out the computer was just deciding to find the Boot for some reason after me going into BIOS It temporarily fixed after literally no changes once I changed the boot order to my External HDD that worked and changed it back etc So it fixed twice nbsp nbsp I did a Factory Restore and this fixed it but only temporarily It broke again a short while later nbsp I have now installed a new copy of Windows in the hopes that this will work It has been ok so far after one restart usually takes to kick it off again or just when using the computer it crashes nbsp Will keep you updated on whether this has fixed it or not nbsp nbsp Any help would be greatly appreciated Thanks nbsp nbsp

A:HP Pavilion G6 Series- Boot Device Not Found Please Install ...

I'd like to add some more info to my post.  I was asking if I was actually booting from my external Hard Drive. The answer was no. For some reason, the computer had fixed itself temporarily, and was booting perfectly fine for about 30 minutes.  It did this twice, before completely stopping again.  I rang HP earlier, to try to ordewr a replacement HDD. I waqs informed that all I needed was a new copy of Windows 7, as I didn't have the Windows 7 disc (it was ex-display model laptop, no copy was given) and they would send a technition round to my house to install it with a CD.  I'd be charged for this ofcourse, apparetly, if I were to go to a computer shop I'd be charged 80 pounds for Win 7 and and extra 70 for installation and fixing the laptop. The man on the phone seemed very wary on telling me the price and I never actually got an estimate.  He gave me a number to call so I could get a Tech sent out, but the number didn't work.  So I rang up the computer shop I love - they are always looking out for you. I explained it to them and what HP Help had said.  My computer shop guy said that It could either be my copy of Win 7 has become corrupt and needs re-installing (but he doubts it is this as it would say 'File is missing', not 'Boot device') or my Hard Drive software has a problem and will need replacing, which it is most likely to be.  His estimates for fixing where - If only Win 7 needs replacing will cost me 30 pounds for that, or if the Hard Drive and Win 7 then it will cost me around 60-70 pounds.  I'm currently burning a Windows 7 Recovery disc to see if that works. If not, will take to the computer shop and keep you updated.   - No offence3 to you HP, and I'd like you to know that I do love my computer to bits, but the computer shop guy did say HP are cr*p as they have fancy shells but the insides are pretty bad and they cost a fair bit to repair. Bare in mind he said this 5 months ago when I had my first couple of problems with it and was buying a spare Dell.