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printer driver upgrade problem in Win10

Q: printer driver upgrade problem in Win10

I need to upgrade my printer driver software but the system freezes when attempting to uninstall the old software. The printer mfr support help could not assist saying it is a Win10 problem. Any ideas?
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Preferred Solution: printer driver upgrade problem in Win10

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I've recently driver Printer on in Win10: use install to printer is Unable bought a new laptop and have Unable to install printer on Win10: Printer driver is in use Windows on it I can't get my printer a Canon Pixma MG to fully work Initially I just plugged in the printer Windows would automatically install the drivers and it would succesfully print However it wouldn't scan Therefore I picked up the manual and read you should install the software on the cd-rom supplied together with the printer before connecting the printer to the computer So I uninstalled the printer from Devices confirmed the printer is no longer listed under devices and did a reboot with the printer disconnected from the computer and turned off Now I insert the printer's cd-rom and select to install the drivers from the menu that the cd-rom presents This produces the following error message Printer driver is currently in use If you are not using the printer driver it may be used by other users on this computer Exit all applications and printer properties and then try again If you still have a problem restart the computer and then try again I don't know how to make this work In the Task Manager I don't see any applications that I suspect use the printer Also rebooting and immediately starting the cd-rom just produced the same error Could it be that the operating system itself has the printer drivers in use Any idea what to do

A:Unable to install printer on Win10: Printer driver is in use

Forget about the CD disc. It probably does not have Windows 10 driver for the scanner. Head over to Canon web site and search for latest drivers compatible for Windows 10.i_Xp/Vista/W7/W10 Usermessage edited by XpUser
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A:Win10 upgrade, now Graphics Driver keeps crashing and recovering

Dell Inspiron 17r 5750 or something like that.....This needs to be verified.
I imagine it would be crucial ....otherwise the compatibility issue will remain in doubt.
Start button>>> Control panel;>>>.System....make and model should be there
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!Display: The Display is not compatible with Windows 10.  Check with the manufacture for support.
I have the latest Dell updates of the Nvida GeForce GT 750M and Intel HD Graphics 4600 for windows 8.1. 
Per Dell the XPS 15 is supported for Win 10 and per Nvida , the GT750M driver is supported.

How can I get Win 10 on the laptop.  I had tried it before and had same errors.  Time running out.
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A:Satellite S50-B - touchpad problem after Win10 upgrade

Originally Posted by TomWH

I have a brand new S50-B-15F which I unboxed for first time today. I've updated OS to Win 10 but the trackpad stops working after initial boot up (though a USB mouse works fine). I've seen similar comments on this forum for a different S50 model (and referring I think to Elan driver) but unsure if this applies to my model. Could someone advise on the steps to fix this, keeping it as simple as possible!

Followed Peter Shiels advice and problem seems to be solved!

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I had this happen last year, and ended up formatting the unit, and reloading Win 7. I don't want to have to go back to 7, but how do I get another Win 10? Is there a key I need to find & save? A free site that I can get a copy on a flash drive to load from? Any help would be appreciated. I have no clue how to proceed since it's an online download, and once formatted, the unit won't be able to get online without the OS


A:I have Win10 from upgrade, must reformat PC. How do I get Win10 again?

you can download the newest build of windows 10 >

boot from the setup media - remove every partition (wipe) the HDD

and clean install widows 10

since you already had win7 and windows 10 on that PC - if asked for product key - just skip that screen
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A:R500 video driver issue - is there a win10 driver ...

Are you running 32-bit or 54-bit windows 10? Does your R500 have integrated or discreet graphics?
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How do I locate the printer driver and/or made modifications to it?


Oh.. forgot to include printer details - it is a HP Business Inkjet 2300

A:Printer driver problem

Hello Kjohn,

The drivers for the HP printers you can find at this link, however I can't promise whether you find the 64bit one or not. There are three types of Business Inkjet 2300 printers to choose from. Hope it helps.

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A:printer driver problem

The Canon 600e was obsolete before Windows 98 was ever released... I seriously doubt if XP drivers have ever been written for it.

You might try the Windows NT driver... it MAY work with XP...
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samsung ml 2010 monochrome laser printer-driver will not install-message is "policy on your computer blocks NT 4.0 installation" Has anyone else encountered this?

A:printer driver problem

Originally Posted by bvjunior

samsung ml 2010 monochrome laser printer-driver will not install-message is "policy on your computer blocks NT 4.0 installation" Has anyone else encountered this?

What driver are you trying to use? Did you look here - download center SAMSUNG (Win Vista/2008) Those are the Vista 32/64-bit drivers you need.
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Thanks in advance.

A:Hp Printer Driver Problem

Are you installing the printer with an account that has Administrator permissions?
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A:Driver HP printer problem

I trust you do have SP3 installed?Also, do you meet the minimum system requirements? OB
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A:Printer driver problem!

Can you give a link to that driver?
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when trying to set as default, an error code comes up:
print error 0x00000709 check printer name,

I have made sure it is set on USB connection and not LPT.

In case it is still trying to use win xp driver (which i think he installed from CD) i looked at epson site, but website only comes up with bluetooth for Nokia SIS drivers when entering x64 search, but no explanation about these!

Cant work out why printer wont connect, looked at internet but cant find a solution. No doubt it will be something simple....and yes the cable is connected!!!
is it likely that theres a WIN 7 compatibility issue and theyll have to change printers?

any help appreciated!

A:epson printer driver 64 bit problem

Quote: Originally Posted by cavair

im trying to find an epson stylus photo R300 driver for 64 bit. My dau and son in law's pc is a new one with WIN7 pre installed - they have the printer showing up in the add printers section, but
when trying to set as default, an error code comes up:
print error 0x00000709 check printer name,

I have made sure it is set on USB connection and not LPT.

In case it is still trying to use win xp driver (which i think he installed from CD) i looked at epson site, but website only comes up with bluetooth for Nokia SIS drivers when entering x64 search, but no explanation about these!

Cant work out why printer wont connect, looked at internet but cant find a solution. No doubt it will be something simple....and yes the cable is connected!!!
is it likely that theres a WIN 7 compatibility issue and theyll have to change printers?

any help appreciated!

Uninstall the printer driver software on the other computers on the network. The driver still sees a printer with the same name installed on the network. Likely they still have an XP computer with the printer drivers installed.
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A:Winfax 10.0 printer driver problem

Welcome vmo1701
Delete your copy of hijackthis, dds mentioned below will offer to get the current version, let it..
Deckard's System Scanner (DSS) to your Desktop.
Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
If prompted to let dds download Hijackthis choose yes.
When the scan is complete, two text files will open - main.txt <- this one will be maximized
and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply Please
attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt
Click Upload.

Post a report from one or better yet both of these free online scans

Panda ActiveScan-Free online scanner,
Pess "scan your PC now" allow the active x to install (if prompted)
Do a full scan > Click the my computer button
After the scan click see report then Save the report and post it back here please.
If you have problems read the FAQ

Kaspersky Lab - Free Online scan:
Click scan settings and place a check next to use [x]extended database etc etc. Click ok.
Then choose: my computer: scan all your hard drives and mapped disks.
when finished click save as text and post that in your reply.
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Trying to install the Epson Rx580 all in one printer.

It was purchased for a pre Vista PC- recently upgraded to a new Vista PC.

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After downloading the .exe, it begins to run and says "Printer does not work with your operating system"

Epsons website said in 2 different places that this printer was compatible with Vista

Any suggestions?

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A:printer driver problem in Windows 7

Hiya pal and welcome to the forums

Could you give a bit more info like the model printer you are trying to install.
Most HP printers require you to install the CD/Downloaded drivers before you plug the printer physically in. Same goes if you are installing it via Wi-Fi
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WHAT is htis and how cna I fix it?
Faithful one

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A:Window 7 Driver and Printer Problem

It sounds like a hardware problem with the printer.
You could get a definitive answer by attaching it to another computer.
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A:problem installing printer driver

The actual driver should be in the package. If you can extract the package somewhere, then I would not run the Epson installer, but go through the add printer and pick the driver from wherever you extracted the driver files.
Another option is to go through the add printer wizard, but this time at the driver selection pick "windows update" then wait sometime for it to download and look to see if your printer is in the list.
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A:Lexmark printer driver problem

As a former user of Lexmark printers...I can tell you that there are all sorts of software functions now installed. not a startup manager and does NOT reflect all items which initiate at boot. Never has, never will. It's designed to be tool for use when attempting to troubleshoot Windows startup problems.If you want to see all startup items...take a look at something like AutoRuns for Windows - Once you realize that this is too much data, take a look at the Logon tab for the items generally construed as "startups" and which are not related to some other vital O/S function.Louis
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I have a HP Laser Jet 1022 printer. I have a Inspiron laptop with Windows 7 (64 bits). I've tried to download drivers from different sites including HP. When installing, all of them prompt me to plug in my printer into an outlet and connect it to the USB port on the computer. I do this successfully--the printer light is on indicating it has power, and I hear the typical sound on my computer when I connect the printer to my computer USB port. However, the download does not continue. Any ideas?

A:printer driver download problem


Did you click to get the "Full feature" driver software at HP?

Take a look here,

Click next to "Windows 7"

Scroll down to> "Method two: Download and install the software from the HP Web site"

((Sorry if you have done all that but I need to allow for everything...)

""Step one: Download the software
Many products have more than one driver option on the downloads page. Choices might include a Basic type, and Full Feature type. If both options are available, the following information might help you decide which driver to download.

Then, be SURE you are following these steps, found down the page just past the chart>>>>

low these steps to download the software and driver for your product.

1. 1.Disconnect the USB cable from both the product and the computer (if you already connected it).

2.Turn the product on.

3.Browse to the Get Software and Drivers page: Get Software and Drivers ......etc

Follow carefully the rest of the steps.
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A:Generic Printer Driver problem

Try the method here, use the CD that came with the printer as the source for the driver(s) :-
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A:printer driver problem. Brother HL-730DX

is this the driver ???
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A:Common printer driver problem... with a twist

I have moved printers to the win7 computer. And then installed it as a local printer on the win7 computer. Then I move it back to the Vista or XP computer. Then on the win7 computer I search again for it as a network printer. Usually has worked 5 out of 6 times for me.
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A:Lexmark printer not scanning -- driver problem?

Did you download and read the instructions in the User's Guide here?
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Can I ask for some advice? Thanks

A:Should I upgrade to Win10?

I saw a notice that today is the last day to upgrade to Win10 for free.Click to expand...

it not - July 2016 is
whats the exact model and also the service tag number
make sure there are windows 10 drivers available for the PC

you could always make a recovery set of DVDs (if you havent already , and i would advise you make them anyway) and do a windows 7 clean install

you may have a lot of startups or even malware on the PC slowing it down
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A:Upgrade from 32 bit win 7 to 64 bit win10

You cannot do an in place upgrade from 32-bit to 64-bit. Going from 32-bit to 64-bit requires a clean install.
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A:Help with win10 upgrade

Check for any left over files or drivers from your old video card. Windows is still finding it somewhere. Check your device manager 1st just to see if its listing 2 video cards, then check your program folders for any left overs. Also just for backup reasons, download a program on this forum called Showkey which will give you the information on your currant Windows Key, incase you need it to upgrade to Windows 10.
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A:Can't upgrade to Win10

Welcome to the forum,

It hasn't asked me yet either, but that doesn't mean you can't upgrade.

You can do it manually, starting at step three here,

Windows 10 - Upgrade Installation - Windows 10 Forums
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A:win10 upgrade

Hi, Do you know what is the error message ? No error message we or Microsoft won't be able to help. Regards.
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Hi Folks,

I just found this on my Laptop.

Windows 10 Specifications.pdf

A:Win10 upgrade is not possible.

Not sure why you wouldn't just use this to fill in your system spec's page instead of posting a pdf :/
System Info - See Your System Specs
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Contacted Microsoft and told me to contact you to help me solve this issue
Already contacted you through twitter few days ago but no reply
Thanks if you try to solve this problem before expires tnx
mind you get stuck 99% during installing ok
contacted Microsoft and told me to get in touch with you maybe you already came through such a problem
please thanks for trying to solve before promotion expires
John Mifsud
product serial # [personal information removed]
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View Solution.

A:Hp 110-414 Win10 Upgrade

Because you may find that you need to install the Windows 10 driver for it after upgrading. With most notebooks there are two or three different adapters that could be installed. It helps to what is installed in yours.  Use the search functiion in the forum and search for windows 10 wifi driver. You will notice that many members did not take the time to either locate the driver or know what is installed.
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I am not the only person in this situation; and we are tired of explaining that we know what the steps are, and have done them all several times. Hours have been spent on this matter, and I am fed up. Can this matter be escalated past the Windows 10 tech support?

A:Anniversary Update Win10 printer not working

This is not a Microsoft 10 issue. When MS does a major update, manufacturers must also update their drivers for the new OS.
What is the make and model# of your Printer?
First, go to Start/Devices and Printers. Is there more then one of your printers listed? If so, right click and Remove Device of any duplicated or greyed out printers that are no longer on your system. Highlight your existing printer and choose See What's Printing, go to toolbar to Document/Cancel. Cancel all documents in the queue.
Once the queue is cleared, right click the printer and Remove Device
NowGo to Start/Search and type devmgmt.msc, right click the devmgmt results and Run As Administrator. In the Elevated Device Manager, expand Printers, right click your Printer and Uninstall it. Now remove the USB cable from the computer end.
Now, go to Start/Search and type appwiz.cpl and press enter. In Programs and Features, uninstall any printer, scanner software you have.
Restart the computer. When the computer comes back up, go to the printer manufacturers support/download drivers web site. type in your make and model# and download the latest printer driver for your model.
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A:Support Assistant mis-inventories my printer on Win10

I suggest that you uninstall and reinstall HP Support Assistant.  Here is the Official website.  You should download the correct version for your computer.  Then, see what is reported.  It could be that a glitch occurred when the previous version was installed.  I will report the problem to the appropriate HP people if it is still incorrect.  Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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Hi All!
When I look at update history I see *my* computer is failing an update to my neighbor's wi-fi printer. I can "see" his printer, but don't have authority to use it.

Error: HP driver update for HP LaserJet Professional CP1520 Series PCL 6 - Error 0x80240017

I'm thinking I need to block updates to that printer on *my* system.

I'd appreciate any suggestions on how to handle this. Minor issue, but "Grrrr".
Thanks Folks!

A:Win10 tries to install update to my neighbor's printer

Why are you seeing his printer on your network?
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A:Solved: HP PSC 1315v All in One Printer Problem - Cannot re-install the driver
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A:Win 7 from scratch before Win10 upgrade?

Going straight to Windows 7 and using Windows 7 key to activate it is generally more reliable than upgrading.
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Both of these are way over the required
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A:Unable to upgrade to Win10 or even try it out.

Welcome to the forum. Its likely either your cpu cant handle PAE, NX and SSE2 or its not set in the bios

To test for PAE, NX, and SSE2, download a program called "CPU-Z" and run it. On the main window, look under the "Instructions" heading for SSE2, EM64T (which also indicates the processor supports PAE) and either VT-d or VT-x, which is required for NX support. If you have all 3, then you are good to go.
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A:Win7PRO OEM upgrade to Win10

Yes, you can upgrade to Windows 10 for free. You will also need to update the drivers to Windows 10 as well. Click the link below to download the drivers for your M4700.
Dell Precision M4700 Drivers and Downloads
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A:Sattelite L50-B-1P1 after win10 upgrade

What are your exact spec, Processor, RAM and OS type 32 bit / 64 bit

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can i install 8.1 with my win 8 OEM product key?
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can i use the retail win 8 istallation files with an OEM product key or do i need the toshiba OEM installation files?
thank you very much for any help!
Udi Perets

A:in need of help with OEM win 8 istall and upgrade to win10

No need to install windows 8 - just install windows 8.1 via ISO and then upgrade to windows 10 via ISO
windows 10 just needs to see the activation of windows 7 or windows 8.1 to activate itself..
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A:who and why is anyone going for the free Win10 upgrade ?

Lots of Windows 10 news here ... Windows 10 News - Windows 10 Forums
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A:Time: Upgrade to Win10

Roughly 1 hour maybe 1.5.
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A:Info on Win10 upgrade with ISO.

What version of windows are you currently running

Make a back up of all your data

Download the ISO file and upgrade from this site
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A:Free Win10 upgrade

I know someone with a Vista (Business) PC and he received a free upgrade notice to Win10. Is this correct and if so does it just mean that the OS will be installed without saving apps and files?Click to expand...

The free upgrade applies to qualified computers that are running Windows 7 SP1 or Windows 8/8.1.

It does NOT apply to computers that are running Windows Vista.

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alright I Upgrade driver problem win95->98 have two posts in win95->98 Upgrade driver problem the windows x Operating systems forum pertaining to my network which may help with these problems Background My desktop computer used to have win on it I wanted to set up a LAN so that I could share internet access with my laptop win I finally worked out all win95->98 Upgrade driver problem the bugs with my LAN only to find out that I had to have win on the host computer my desktop in order to share internet access So after saving all sorts of files to disk and to my laptop I formatted my hard drive and installed win from the software that came with my laptop Problem Soundcard Driver my desktop came with a factory installed ENSONIQ SoundscapeVIVO soundcard But now I cannot for the life of me find the driver for it I have tried all sorts of disks the win disk the factory provided software driver disk every related disk that I can think of and find Help I have no sound Problem Networking again My network is not working again I reinstall the drivers that came with the ether card that I bought for the desktop and I am pretty sure I set up everything the same way I had it when it was working before Acn anybody think of some common errors or problems that would come with upgrading to win Problem Microsoft mouse with wheel I have a mouse with buttons and a wheel for my desktop I can t find any disk specifically for it my parents got it a while ago and I don t know if it came with a driver or not again I have tried all of the disks that seem related that I can find This should be a basic driver I thought help Much obliged M nbsp

A:win95->98 Upgrade driver problem

UPDATE (for those who care):

alright well problems 1 and 3 have been solved by my downloading the drivers from websites, but the net is still gliched somehow. each comp can see itself but not each other.... any hints would be appreciated.

much obliged,
[email protected]
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Hello everyone First time poster here I did an OS after upgrade Driver Graphic Problem upgrade from XP to Vista HomeBasic and I cant seem to get my onboard graphics card driver installed properly Its an Intel G When I Graphic Driver Problem after OS upgrade installed Vista it couldnt find a driver for it and installed it as a standard VGA When I chose to install the driver from a specific location I chose the folder C Windows old WINDOWS System Windows old Graphic Driver Problem after OS upgrade being the folder which contains my Graphic Driver Problem after OS upgrade old OS system files and drivers and what not Windows finds the proper driver and installs it Windows then tells me I will have to restart for it to take effect but does not give me the restart now restart later option So I restart it manually and when Windows boots back up it starts installing the graphics card and sets it back as a standard VGA I tried downloading the driver from Intel but it comes with an installer that wont run on Vista Both my old and new OS s are bit in case that helps If anyone can help all thoughts will be greatly appreciated nbsp

A:Graphic Driver Problem after OS upgrade

I'm afraid that you are going to have to ditch using your onboard graphics and buy a Vista compatible video card
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I'm so frustrated by Windows constantly changing the default printer and changing the setting that allows it to do so but I admit whilst I've experience in scheduling disabling Schedule/.bat for Win10 printer management template tasks and running basic bat files the solution offered over at BeepingComputer is a bit out of my league I would've amended the vbs script offered however I'm not certain Schedule/.bat template for disabling Win10 printer management the UNC path it uses is predicated upon would work - it is a network printer - but I installed using its IP and navigating to the registry path it contains there is no Code like in his example just the printer name So to sum up I'm asking if anyone could possible provide a template instructions on how I'd achieve the solution offered at the link above - that is to schedule a task that runs a bat to check to see if the Default Printer is set to my preferred printer and if not change it back it seems a ridiculous thing to have to ask but there we are Thanks in advance

A:Schedule/.bat template for disabling Win10 printer management

Go to Search or Press the Windows key +R and type the printers name or the computer that is hosting it(eg)
\\PrinterName or it's IP address (eg) \\ and press enter. This will open the shared file, Right click the printer and choose Connect. This will install the network printer on the computer you are using.
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After successfully installing a Cannon ip 4200 and after a failed install of other programs I had to roll back the windows to the "last system settings that worked". When installing the new printer driver it comes up with numerous errors depending on which method I use to install the driver.

My Question:

Can anyone tell me how to get the printer driver into a fresh state so I can re-install it?


A:Printer driver issue - can not reinstall printer driver.

Uninstall the Printer driver in Add Remove Programs. Download Glary utilities and run the defaults. Then go to Start/Run and type CMD and hit enter. in the command prompt type chkdsk /f/r and hitr enter Then type Y and reboot your computer. The Check Disk utility starts at next boot up to correct any errors.
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I have a friend with WIN7 64 bit just like me. He received a message about upgrading to WIN10. He clicked on the X at the top right. It downloaded the update but he did not install it. It keeps asking about installing the upgrade.
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What can we do to permanently remove any request to upgrade. Neither of us are computer gurus. We need a step by step simple procedure to stop any updates or requests for WIN10.

We have no desire for WIN10. Thanks, Bob.

A:Disabling WIN10 Upgrade for WIN7 64 bit

The simplest way is to use a tool that automates the change of settings required to prevent the forced downgrade to Windows 10. Download the Never10 utility and it will disable the Win10 download. Extensive documentation and explanations are on its site.
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Guidance, please?
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thanks in advance

A:win10 upgrade stuck at key request

Hello trbodden,

If you haven't already, you should be able to enter the Windows 7 product key to activate Windows 10 if it's for the same edition and language.
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Thinkpad W540 will not upgrade to Win10 via Windows Update. Have also downloaded Media Creation Tool and Win10 iso file. All are 64-bit as is my processor and current Win8.1 Pro w/ Media Center. Have tried running MCT and iso as administrator with no success. I'm running out of time for a free upgrade! System has 8GB RAM and plenty of free space on hard drive. All 8.1 updates and patches are installed. All drivers are updated. Please help!
(retired ChE)
Moderator comment: Model added to subject for clarity.

A:W540 - Win10 upgrade problems

OOPS -- saw you tried this already. ------------------------------------Have you tried obtaining the upgrade directly from Microsoft via their Win10 Media Creation tool? You will be able to download an entire .ISO file to burn a CD or create a bootable USB stick: This works better, sometimes, than the Windows upgrade pestering message.  Good luck!----------------------------------------- How are you fixed for disk space?  The upgrade needs qute a bit of extra room ~ 5 - 10 GB, at least, to store previous machine state.     

______________________________________________P70, Xeon 1505 CPU, 64 GB ECC RAM 2 x PCIe NVMe 512 GB Drives, 1 TB HDD, DVD-RW, 4 K Display, NVIDIA Quadro M4000W700 model 2757-CTO (8 GB RAM, Crucial MX-100 SSD + Hitachi TravelStar 1 TB 7200 RPM Drives, Bluray R/W, NVIDIA Quadro FX3700M, WUXGA); Windows 7 Ultimate SP-1, W700 Mini-Dock
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I've a A70 ThinkCentre initialy with W7.
Since the update (almost compulsory) towards Windows 10, my explorer of files closes alone, approximately every 53 seconds... To describe a little more my "breakdown" after my tries of this evening: it is the process " explorer Windows " that is reset doubt approximately the 50 seconds.So closes the explorer, the configuration panel, etc. Everything closes at the same time.The desk becomes black some milliseconds then re-appears.It occurs permanently, even if the explorer is not opened, the desk resets...As if something made the " end of spot "...What's to be done?
Is the A70 compatible with W10?
Mod:   edited title to add system type and clarify problem

Go to Solution.

A:A70 - Win Explorer closes after Win10 upgrade from...

The A70 is not on the list of Lenovo Win 10 supported systems.    Your Intel processor is several generations before official Win 10 starts. 
There are ways to prevent Win 10 reminders and unwanted automatic downloads, Google for them.
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I bought this in Nov, 2012, Win7 SP1. I would like to update to Win10, but I'm not sure the Broadcom WLAN driver will work in Win10. The adapter version is 5.60.350.6 (3/22/2010), BCMWL664.SYS. I don't want to update only to find I have no internet or network access.
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I downloaded the upgrade as instructed and when it reached the 100% mark, everything stopped. The download took me 5 hours! (I don't have a very good ISP speed in my area). The problem is, where is the download now? I've searched the 'downloads' file and I cannot seem to find it. Maybe it has been placed in a separate file of its own. Could you please tell me what the name of the file might be and where I may be able to find it.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD E1-2500 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
Processor Count: 2
RAM: 3542 Mb
Graphics Card: AMD Radeon HD 8240, 512 Mb
Hard Drives: C: Total - 933853 MB, Free - 820243 MB; D: Total - 18503 MB, Free - 2266 MB;
Motherboard: Hewlett-Packard, 2AFD
Antivirus: Windows Defender, Disabled