Windows Support Forum

HP Envy 15t - Can't get Intel Bluetooth to work

Q: HP Envy 15t - Can't get Intel Bluetooth to work

Hello all nbsp I've had my Envy t for just under HP Envy Bluetooth to work Intel Can't get - 15t a year now It came with Windows Pro -bit and has been running bluetooth with no issues since new I've recently re-formatted with nbsp the same OS and had no trouble re-installing all but one of the drivers Intel Bluetooth The computer currently recognizes the hardware as 'Generic Bluetooth Adapter' 'Microsoft Bluetooth Enumerator' nbsp nbsp The issue I am having is with that setup adding any device which should be 'plug' and play say a bluetooth speaker will result in an unrecognized 'Bluetooth Peripheral Device' The solution I found which worked on a friend's computer was to obtain the bluetooth driver from the laptop manufacturer and install it After the install nbsp everything worked nbsp as it's supposed to and he can stream bluetooth audio with no issues happy days nbsp However on my HP Envy t no nbsp version of Intel's Pro Wireless Bluetooth driver software package will install I always run into the exact same error at the same point during the installation nbsp I have tried getting the software from Intel directly through Intel's upgrade utility directly from HP and through HP Support Assistant all to no avail The error is as follows - There is a problem with this Windows Installer Package A program run as part of the setup did not finish as expected Contact your support personnel or package vendor nbsp When clicking 'OK' the setup 'rolls back' the installation and goes back to square one I have noticed that if I keep the error dialog open and don't allow it to roll back the bluetooth seems to work labelled as 'Intel Bluetooth Adapter' in Device Manager and the device can scan for and find discoverable devices nbsp Has anyone run into this issue or can someone recommend how to proceed Many thanks

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/HP-Envy-15t-Can-t-get-Intel-Bluetooth-to-work/td-p/5716347
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Preferred Solution: HP Envy 15t - Can't get Intel Bluetooth to work

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installed intel ac-3160 dual band + blue tooth in a Sony notebook system wont allow blue tooth to start.
also there is no interface available to connect any hardware to it, i know it has something to do with some Vaio software on the system.
it allows me to use dual band mode and it shows that blue tooth is present but disables it claiming interference with 2.4 GHz band. 
now i have had blue tooth dongles installed working while using 2.4 GHz band before with no issues, so i don't get the issue now.
any input would be appreciated. 
 
thankx Karl K

A:installed intel ac3160 dual band + bluetooth system wont allow bluetooth to star

Have you install latest driver for the intel ac-3160 device?

http://www.bleepingcomputer.com/forums/t/618777/installed-intel-ac3160-dual-band-bluetooth-system-wont-allow-bluetooth-to-star/
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I have an HP Envy M6 laptop (Win 8). I am unable to pair my iPhone or my Acoustic Research bluetooth speakers with it.The laptop detects the devices but when I try to pair them, it attempts to, but after a while keeps repeating - try later. ensure the device is discoverable. Can someone please help me solve this problem.Thank you.

A:envy m6 bluetooth

Hi, You need to " ensure the device is discoverable". Please turn iPhone and your Acoustic Research bluetooth speakers to discoverable. Regards.

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/envy-m6-bluetooth/td-p/5765953
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Hello, I have notebook envy m6-1154e (product number C0Y09EA). Does it have aptX codec in A2DP bluetooth profile?  Thanks

A:Bluetooth aptX in HP Envy m6

Hello @AirDRoN, Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community! I came across your post about the Bluetooth issue, and wanted to help! Based on the following guide, here is all the information about the compatible WLAN Modules for your notebook:HP ENVY m6 Notebook PC Maintenance and Service Guide (Chapter 1, Page 6).  Support for the following WLAN formats: ? Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter? Atheros WB225 802.11b/g/n 1×1 Bluetooth Combo Adapter? Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter? Intel Centrino Advanced-N 6230 WLAN module? Mediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetooth 4.0 Adapter? Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter? Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001 Atheros AR9565 802.11b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter? Intel Centrino Advanced-N 6235 WLAN module for use only in Japan If you are having trouble connecting your external device, then you may need to get the codec from them, for that device.  Or you can try using an dongle.   Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

http://h30434.www3.hp.com/t5/Notebook-Audio/Bluetooth-aptX-in-HP-Envy-m6/td-p/5588726
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Model #  C2L91UA#ABA I see that I am supposed to have bluetooth but after installing windows 10 or something around that time i am not able to find it anywhere including the device manager.  











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A:Does my Envy m6 1105dx have bluetooth?

 Your Specs page doesn't mention Bluetooth:http://support.hp.com/us-en/product/HP-ENVY-m6-Notebook-PC-series/5296045/model/5312255/document/c03489385/ Wouldn't be a first if the Specs are wrong though. Are you saying that you had Bluetooth in Windows 8 and not in Windows 10?

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Does-my-Envy-m6-1105dx-have-bluetooth/td-p/5810098
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When I first got my HP ENVY, back in 2014, I saw in the settings that their was bluetooth available and I thought that it was a cool feature but at the time I didn't have anything bluetooth to connect to it. I was running Windows 8 at that time but when I updated to Windows 8.1 my bluetooth setting was gone. I didn't think anything of it until recently (still running Windows 8.1 because I didn't like the Windows 10 layout) when the only things I have are bluetooth. Wireless bluetooth headphones, speakers, even my phone only transfers data through bluetooth. I was wondering where my bluetooth has gone. It couldn't have just disappeared because it was there when I got the computer. Would upgrading it to Windows 10 help? Do I need to install a driver that might have not been in the Windows 8.1 update? I would like to enjoy this feature so any help would be appreciated. 

A:HP Envy 15 bluetooth disappeared

 Hi, Requires a USB Bluetooth adapter,  because the wireless module Realtek RTL8188EE is only WLAN (without bluetooth) https://www.amazon.com/Medialink-Bluetooth-Adapter-Energy-Technology/dp/B004LNXO28 Product Name15-j010usProduct NumberE0M21UAMicroprocessor2.1GHz up to 3.1GHz AMD Elite Quad-Core A8-5550M Accelerated ProcessorMicroprocessor Cache4MB L2, 1600MHz DDR3Memory6GB DDR3 SDRAM (2 DIMM)Memory MaxMaximum supported = 16GBMemory Slots2 user accessibleVideo GraphicsAMD Radeon HD 8550G graphics with up to 3180MB total graphics memoryDisplay15.6-inch diagonal HD BrightView LED-backlit display (1366x768)Hard Drive750GB 5400RPM hard drive with HP ProtectSmart Hard Drive ProtectionNetwork Card10/100BASE-T Ethernet LAN (RJ-45 connector)Wireless Connectivity1x1 802.11b/g/n WLAN

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/HP-Envy-15-bluetooth-disappeared/td-p/5740840
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Hi, I have a windows 7. I have found the bluetooth in my computer, it says "fsquirt" aswell. When I open the file, it says send files or recieve files. So if i click on Send Files, it says " select where to send your files" with a large box under it which i cannot type in. If i press recieve files, it says " windows was unable to transfer some files, an address incompatible with the requested protocol was used.

So i dont know how to fix this!?! Help please? I'm trying to send videos from my phone to my computer via bluetooth!
Thanks!
 

A:(Bluetooth on computer) I've got bluetooth but it wont work! HELP!

https://forums.techguy.org/threads/bluetooth-on-computer-ive-got-bluetooth-but-it-wont-work-help.944053/
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After window 10 update my bluetooth is gone from my HP Envy laptop.  How do I re-install it?

A:After window 10 update my bluetooth is gone from my HP Envy ...

@AnnmarieHaynes? Intel Bluetooth Driver http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75981.exe Broadcom Bluetooth Driver http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71995.exe Realtek RTL8723BE Bluetooth Driver http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73250.exe REO

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/After-window-10-update-my-bluetooth-is-gone-from-my-HP-Envy/td-p/5722198
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HP Envy 360 = I changed the batteries in my wireless mouse and had to re-pair it with bluetooth.   In doing so, the bluetooth icon disappeared from my task bar.  I went in manually through settings and into the devices folder.  The bluetooth button is off and when I try to turn on, it will not let me.   Under "more bluetooth options", I tried to restore the settings, but I received a message stating the bluetooth device is unplugged. At this time, I am unable to use my mouse. 

A:HP Envy 360 = Bluetooth has become unplugged and am unable t...

Hi @sparks2550, Welcome to the HP Forum! Thank you for joining the HP Forum community.  It is a great resource for information, tips, and solutions that have helped others. Here is a link to First Time Here? Learn How to Post and More as a guide should you have any concerns or questions about the process.  When posting it is important to include your specific model of Envy and the operating system you are using.  HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? I understand that you were not having any issues with your Bluetooth until you had to change the battery in the mouse. When you went to re- pair the mouse, the Bluetooth icon was missing. When you tried to manually turn the Bluetooth on, you could not. Under more Bluetooth options when you tried to restore the settings, you got the message that the Bluetooth device is unplugged. Here is a link to HP PCs - Using Bluetooth Devices (Windows 10, 8).  Have you done all your Windows updates?  Have you run the HP Support Assistant ? Have you run the Windows troubleshooter? You could also try resetting the Bluetooth.  As you did not supply your operating system you will need to choose the correct one for the operating system you have. Step 1. Go to Device Manager.Step 2. Right click on "Bluetooth Peripheral Device" that you want.Step 3. Select "Update Driver Software...".Step 4. Choose "Browse my computer for driver software".Step 5. Choose "Let me pick from a list of device drivers on my computer"Step 6. Select "Ports (COM & LPT)"Step 7. Select "Microsoft" at "Manufacturer" listStep 8. Finally, select "Standard Serial over Bluetooth link". If you are still unable to pair with a Bluetooth device try the following: Step 1. Search for "Change device" in the Windows 8 Start menu. Step 2. Click on where it says Change device installation settings. Step 3. Select the No, let me choose what to do option. Step 4. Check the automatically get the device app option.Step 5. Click Save changes to save the settings you just chose. As well you can try this: Step 1: Go to "RUN" (Windows Logo + R) and type ?services.msc? and EnterStep 2: Now find ?Bluetooth Support Service? and double click on itStep 3: Now click on Log On Tab and Type in "Local Service" without quotesStep 4. Click on ?This Account?Step 5: Now remove any passwords leave the password field blankStep 6: Underneath the upper left title should be a hyperlink "Start" Click it You can also check  the Power Management tab and unchecked the box that says "Allow the computer to turn off this device to save power."   Reset Bluetooth Windows 10 Next try these steps: Step 1. Go to Device Manager and click on Bluetooth to expand the list.Step 2. Right click on "Bluetooth Peripheral Device" that you wantStep 3. Select "Update Driver Software..."Step 4. Choose "Browse my computer for driver software"Step 5. Choose "Let me pick from a list of device drivers on my computer"Step 6. Select "Ports (COM & LPT)"Step 7. Select "Microsoft" at "Manufacturer" listStep 8. Finally, select "Standard Serial over Bluetooth link"  While you are in Device Manager right click on your Bluetooth device and choose properties Click the power management tab.  If allow this computer to turn off this device to save power is checked please remove and click apply. If you are still unable to pair with a Bluetooth device try the following: Step 1.Type" change device" into CortanaStep 2. Click on where it says Change device installation settings. Step 3. Select the No, let me choose what to do option. Step 4. Check the automatically get the device app optionStep 5. Click Save changes to save the settings you just chose As well you can try this Step 1: Go to Cortana  and type ?services.msc? and  press Ente... Read more

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/HP-Envy-360-Bluetooth-has-become-unplugged-and-am-unable-to/td-p/5590089
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I've tried connecting multiple devices through bluetooth but nothing ever works. The computer recognizes devices but will never pair. The latest failed attempt was a JBL bluetooth speaker.

http://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/HP-ENVY-23-d044-bluetooth-never-connects/td-p/5806071
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Hi,I'm experiencing some issues with the detachable keyboard for my HP Envy x2 15. The keyboard connects to the tablet, through Bluetooth connection, but then disconnects almost IMMEDIATELY - I am unable to use the keyboard. Sometimes the keyboard functions when detached from the tablet but only for a few minutes before it disables itself again.My device is under warranty and protected with an HP Care Pack.

A:HP Envy x2 15 Bluetooth Keyboard not working

@Jas_K, Hello and thanks for posting on the HP support forums.  Here is a link that may be of some help to you. It is a link from the forums working with bluetooth issues and Windows 8. bluetooth not working in windows 8 Here is a link to a support article on bluetooth as well. HP PCs - Using Bluetooth Devices (Windows 8) Check the links out and try what they offer.  I do believe though in your case because it is making connection and only holding it for a few moments that means the bluetooth communications system in either the main body or the keyboard is in need or repair or replacement. Try hooking up a bluetooth head set and see if it keeps connected if it does then the keyboards bluetooth module is gone.  If the bluetooth headset or other bluetooth device does not keep connected to the main body then its bluetooth chip is the issue.  Either way you need to send it in. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Let me know how things go. Thank you again for posting and have a great day.    

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-x2-15-Bluetooth-Keyboard-not-working/td-p/5015759
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I have been making a copy of my ENVY 750-055 CTO from a refurb 750.  I have it all done and running. Thanks to help from you guys at the forum.  All thats left is the one I am putting together does not have the  Intel RST  # 14.8.7.1051.  This what is in my original computer.  Being a dummy I copied it from my original computer and put it in the proper place in Programs.  But of course it does not show up in search, and the setup file is missing.  What can I do to get the whole file.  I have tried the website and apparently after 4pm est it shuts down.Thanks for any and all ideas.

A:ENVY 750-055 CTO Intel RST

Hi: It appears the entire support site isn't working. All that shows up on your PC's support page is a link to order recovery media. In any event, here is the link to the Intel RST driver version you requested... Type:Driver - StorageVersion:14.8.7.1051 Rev.A(28 Apr 2016)Operating System(s):Microsoft Windows 7 Professional (64-bit) Microsoft Windows 7 Enterprise (64-bit)Microsoft Windows 8.1 (64-bit)Microsoft Windows 10 (64-bit) File name:sp75830.exe (14 MB) This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing. ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75830.exe

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/ENVY-750-055-CTO-Intel-RST/td-p/5760666
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I have been making a copy of my ENVY 750-055 CTO from a refurb 750.  I have it all done and running. Thanks to help from you guys at the forum.  All thats left is the one I am putting together does not have the  Intel RST  # 14.8.7.1051.  This what is in my original computer.  Being a dummy I copied it from my original computer and put it in the proper place in Programs.  But of course it does not show up in search, and the setup file is missing.  What can I do to get the whole file.  I have tried the website and apparently after 4pm est it shuts down.Thanks for any and all ideas.











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A:ENVY 750-055 CTO Intel RST

Hi, There doesn't seem to be any drivers posted for the ENVY 750-055xt CTO at this time. However, try this HP link. I will ask HP to look into the missing drivers issue.

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/ENVY-750-055-CTO-Intel-RST/td-p/5760662
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It has a Ralink RT5390R Wifi card with the correct driver installed. I tried installingMediaTek (Ralink) Bluetooth Software Driver (sp65805.exe) But it gets interrupted during the installation. Please help.

A:Need Windows 7-64 Bluetooth Driver for Envy M6-1350sf

Hi: See if this version works... This package contains the driver installation package for the Ralink Bluetooth in the supported notebook running supported operating systems. ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59632.exe

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Need-Windows-7-64-Bluetooth-Driver-for-Envy-M6-1350sf/td-p/5741907
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I have bought a HP envy and upon using it a couple of times I turned it on again and Bluetooth had DISAPPEARED it was non existent in any settings or the Control Panel or anything except in Device Manager After excessive clicking around I found that it had been turned off so I turned it back on I have used it for a while (HP 15) disappeared on laptop randomly Bluetooth Envy since Bluetooth on laptop (HP Envy 15) randomly disappeared until I turned it on today and found it to be again completely disappeared I have tried everything within my knowledge to fix it and right now I have re-remembered how utterly worthless HP are at Bluetooth on laptop (HP Envy 15) randomly disappeared making hardware I cannot find how to turn it back on again if it is the same error but I do not think it is If I go into Bluetooth on laptop (HP Envy 15) randomly disappeared my device manager now see image it has the exclamation mark through it which means what exactly Clicking to update the driver does nothing restarting does nothing I can't see how uninstalling or disabling it will do anything Please advise how I can fix this

A:Bluetooth on laptop (HP Envy 15) randomly disappeared

Not much help, but I had to comment. How the heck did they get to install windows 8?

I was using an envy 15 at the time of the release of Windows 8. It just refused to accept an install, stopping halfway with an error . I tried every trick known and, in the end, HP advised that there was no solution and the laptop was incompatible!! I sold the machine finally.

Just curious.

http://www.eightforums.com/drivers-hardware/45762-bluetooth-laptop-hp-envy-15-randomly-disappeared.html
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I have prurcchased the "HP ENVY 15t-j100 Quad Edition Notebook PC (ENERGY STAR)" by ordering online from Amazon. The operting seytem is windows 8.1 (64 bit) and downgraded to windows 7 64bit . But from the beginning the bluetooth is not working. I have installed the bluetooth driver "sp65157". But still the problem exists.  please help me to resolve he problem ASAP. It will be a great help for me.

A:Bluetooth is not working in ""HP ENVY 15t-j100 Quad Edition ...

Hi: What model wireless network adapter does your notebook have? If you don't know, go to the device manager and click to expand the Network Adapters device category. There you will find the name and model number of the wireless network adapter.

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Bluetooth-is-not-working-in-quot-quot-HP-ENVY-15t-j100-Quad/td-p/5723650
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Had an issue with my detachable keyboard losing bluetooth connection nbsp I then noticed when I would lose this connection and go to the device manager connection... x2 detachable kept Envy losing keyboard bluetooth the bluetooth adapter would not show Envy x2 detachable keyboard kept losing bluetooth connection... up nbsp This drove me nuts because it was not always happening at any specific time but randomly nbsp I would have to reboot a couple of times for it to come back then all would be good until the next time nbsp After almost two months of this I started to catch on that it would mainly do this when I was on battery power and when I hooked up Envy x2 detachable keyboard kept losing bluetooth connection... to the power cord and reboot all would be fine nbsp I finally found the resolution on a Lenovo web site that has cured this issue nbsp Haven't lost connection yet and I have even tried to make it lose connection short of shutting it off nbsp Go to the Device Manager Windows key X Select Bluetooth and right click on your Bluetooth adapter mine was Intel Wireless Bluetooth R Select Power Management tab Uncheck Allow the computer to turn off device to save Power Click on OK nbsp I tried finding this on the hp com site but never did so it would be nice if they would post it because I am sure others are having this issue on battery power nbsp nbsp Mine would almost instantly lose connection as soon as I unplugged from power and went to battery power so no doubt I am not the only one with this issue

A:Envy x2 detachable keyboard kept losing bluetooth connection...

  Nice catch. I'll confirm if this option is already unchecked in my HP Envy x2 15t that HP has provided me as product loan. I don't have the bluetooth problem you're facing though.  Kind regards Visruth  

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Envy-x2-detachable-keyboard-kept-losing-bluetooth-connection/td-p/4889181
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 Bluetooth device  is not showing in my HP ENVY 15t Quad TouchSmart Laptop (Product number: E2E33AV). I am not sure why bluetooth device is not enabled in this high end laptop. Even for low end configurations i do see bluetooth device enabled. Kindly confirm whether this laptop is having inbuilt bluetooth device or not. Anyhow i am very much disappointed on this. Please help me.

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Bluetooth-device-is-not-showing-in-my-HP-ENVY-15t-Quad/td-p/5669978
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Is it possible to activate Intel VT on my HP ENVY 27-p100no? Looking at Intels web page it stated that Intel Core i7-6700T has support for Intel VT











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A:Is it possible to activate Intel VT on my HP ENVY 27-p100no?

Hi: See if there is an enable VT setting in your PC's BIOS as illustrated in this general picture below... 

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Is-it-possible-to-activate-Intel-VT-on-my-HP-ENVY-27-p100no/td-p/5822036
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Hello, yesterday when I tried to run my laptop the screen stayed blank and the caps lock was blinking. It blinked 3 times and then had a short paused and continued to blink again. I had access to all of the button and could use FN F5 to turn the keyboard lights on. Thank you!

A:Intel Envy Black Screen!

Hi there @Cryptonix,  Before I provide troubleshooting documentation, I would like to take a minute to welcome you to the HP Support Community, where you can ask questions, find solutions and get help from others in the community!  You had mentioned the caps lock light blinks 3 times, but nothing appears on the screen. Generally speaking, LEDs blinking 3 times means that the Memory Module is not functional. Please follow the instructions in the Notebook memory failure section to try and resolve the issue.  If the Notebook comes back on, please try to do a Hardware Test. HP provides diagnostic software that you can use to test hardware components on your computer; to rule out or confirm hardware failures when something is wrong.  Thanks for participating in the HP Forums where we want to help you as well as others who may be wondering what it means when the Caps Lock LED blinks 3 times. Please consider marking the post that resolves your issue as "Accept as Solution" to help other community members! To show appreciation for my efforts kindly click the Thumbs Up below. Thanks. If you require further assistance, I would be more than happy to continue to help you. Please let me know the detailed results of the troubleshooting and your Model Number (How Do I Find My Model Number or Product Number?).  Thank you for joining into the HP Support Community!Have a great day! 

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Intel-Envy-Black-Screen/td-p/5594728
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I recently bought a laptop HP Envy with Windows preinstalled nbsp The graphic card has many problems the display is very bad the screen is always filled with stray pixels when resizing last intel can HP Envy not new install drivers lap... we Why on a window or when moving from one window to another i try to join screen capture below It's difficult to work correctly with this problem I don't need a super power graphic rendering just a good rendering for web pages nbsp nbsp nbsp nbsp By the past on my previous HP laptop i used to update drivers directly through Intel web site download facilities nbsp But today i lost many time with this problem with no solution at the end so i'm not really happy because it seems Why can not we install last intel drivers on new HP Envy lap... very complicated or impossible to change the HP customized graphic driver on windows nbsp So i have some questions nbsp - Why did HP decide to customize the drivers Is it really necessary or is it just a way for HP to induce people to use your own download utilities I hope HP has good reasons and i'm pretty curious to know them - Why is it impossible for me to use another graphic driver as for example the last stable Intel original driver under my own responsibility Is this a new fantastic Windows feature - When nbsp will you make available for download a more recent customized graphic driver for Windows nbsp nbsp nbsp Best regards nbsp macadames nbsp

A:Why can not we install last intel drivers on new HP Envy lap...

Hi, This a peer to peer forum and I don't work for HP so can't comment on some of your queries, however you can use the following method to bypass the oem restriction and install the latest driver directly from Intel as follows. First, download the latest Intel driver for your notebook from the link below and save it to your Downloads folder - you need the second option ( ie win64_154510.4542.zip ). https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45- When done, download and install the .64bit version of 7-Zip on the link below. http://www.7-zip.org/ When you've installed 7-Zip, open your Downloads folder, right click on the win64_154510.4542.zip package, select 7-Zip, select extract files and then click Ok. Cut this newly extracted folder and paste it on your Desktop so it's easy to find. When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Display adapters, right click the Intel device and select 'Update Driver Software'. In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'. In the next window, click the 'Have Disk' button and then browse to the extracted Intel win64_154510.4542 folder you pasted on your Desktop. Browse into the sub-folder Graphics, left click on the file igdlh64.INF to highlight it and then click Open. Click on 'Ok' and then click 'Next' and wait for the driver to install. When done, click 'Close' and then click 'Yes' to restart the notebook. Regards, DP-K

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Why-can-not-we-install-last-intel-drivers-on-new-HP-Envy/td-p/5854186
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http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-23-o014-does-t-recognize-Intel-SSD/td-p/5672418
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Thank you

A:Bluetooth won't work, skype won't work, ntflix won;t work

Microsoft zune won't work either. It crashes when trying to set up.

http://www.eightforums.com/software-apps/40103-bluetooth-wont-work-skype-wont-work-ntflix-won-t-work.html
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http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Cannot-update-Intel-Graphics-Driver-for-Hp-Envy-750-124/td-p/5797124
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http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Cannot-update-Intel-Graphics-Driver-for-Hp-Envy-750-124/td-p/5797124
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A:Intel 4000 & Radeon 7670M HP envy

uninstalling the drivers wont help because windows will keep finding a new device and load drivers again.

You should disable the built in card either through the bios or in the device manager.., The device manager should be sufficient.

Then install the drivers for the card you want to use...

http://www.eightforums.com/graphic-cards/25181-intel-4000-radeon-7670m-hp-envy.html
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A:acer aspire 4738' s bluetooth doesn't work but wifi work?

Hi ... Welcome to Seven Forums ... What is the Model Number of your Laptop ? ...

Did you buy the Laptop from new ? ...
Did you mean Windows 7 x86 ?...
If your System Specs are correct you have 4 GB of ram ? ...
If that is the case your Windows should be 64 Bit ...

http://www.sevenforums.com/hardware-devices/377316-acer-aspire-4738-s-bluetooth-doesnt-work-but-wifi-work.html
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PROBLEM:   Can anyone help me find drivers that will maximize performance? I have downgraded my new HP-Envy to avoid Windows 10.  Eventually will dual-boot Win 7 and Linux Mint. Have successfully installed Windows 7 (by modifying install.wim and boot.wim to include USB 3.0 drivers). For others, SOLUTION TO "NO INTERNET CONNECTIVITY" = HP.com,  http://support.hp.com/us-en/document/c02543015  =  f12 on my notbook, which controls "Airplane mode" - apparently defaults to "off".  NO indicator lamp, unfortunately. Notebook product = identified aboveOS - Windows 7 Professional x64NIC = Intel Wireless AC 3165  

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/HP-Envy-u483cl-Windows-7-x64-downgrade-Intel-Wireless-AC/td-p/5598110
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http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Envy-Phoenix-810-460-K5G86AA-MSI-Kaili2-MS-7826-V2-Intel/td-p/5676716
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A:Intel hd graphics 4000 windows 10 driver for the Envy m4

Hi: Since I don't know what you have tried, if you have not tried this, give it a shot... Uninstall the graphics adapter (check the uninstall driver box too) and restart the machine so you get the Microsoft Basic Display Adapter to show up under the Display Adapters device manager category. Download and install this free file utility.  The second file listed is for 64 bit. http://www.7-zip.org/ Download and save, but do not run this graphics driver file from your notebook's support page. This package provides the driver that enables the IntelHigh-Definition (HD) Graphics in supported notebook models that arerunning a supported operating system. If high-definition multimediainterface (HDMI) video output is supported, this package alsoinstalls the HDMI Audio Driver. File name: sp63753.exe After you download the graphics driver file, right click on it and select 7-Zip from the list of options. Have 7-Zip Extract to: and let it extract the file into its folder name (sp63753). After that is done go to the device manager and click to expand the Display Adapters device category. Click on the Microsoft Basic Display Adapter. Click on the driver tab.  Click on Update Driver. Select the Browse my computer for driver software option and browse to the driver folder 7-Zip created. Make sure the Include Subfolders box is checked and see if the driver installs that way. Then restart the PC.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Intel-hd-graphics-4000-windows-10-driver-for-the-Envy-m4/td-p/5592871
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A:Is my HP envy 17-j130eb compatible with an intel dual band A...

Hi, Yes. Please use part number on page 41 of the following manual:           http://h10032.www1.hp.com/ctg/Manual/c04091762.pdf The manual also shows you how to replace it. Regards.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Is-my-HP-envy-17-j130eb-compatible-with-an-intel-dual-band/td-p/5647856
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http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/HP-Envy-15-Intel-7265-WiFi-fails-to-connect/td-p/5812791
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http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-ENVY-m6-Notebook-PC-AMD-INTEL-hybrid-and-turn-it-to/td-p/5728147
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A:intel Bluetooth driver updates

Hi: You uninstall it from the Programs menu, reboot and install the new one.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/intel-Bluetooth-driver-updates/td-p/5525319
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https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/error-installing-intel-bluetooth/td-p/3374304
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A:Intel Driver Bluetooth Issues

Do you have an IT person at your work that can sort this for you?
 

http://www.techspot.com/community/topics/intel-driver-bluetooth-issues.211010/
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A:Intel Bluetooth Driver issue

Please provide the hardware id to provide the right drivers needed. please follow these steps:1. In the Run box type devmgmt.msc.2. Unknown devices would be listed as such and marked out with a yellow question mark.3. Select the unknown device or other device for which you need drivers and right click to access Properties.4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.6. Please provide this number so that we can suggest the appropriate driver.

http://h30434.www3.hp.com/t5/Business-Notebooks/Intel-Bluetooth-Driver-issue/td-p/5691522
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Has anyone else tried installing this card and had problems? Is there a different driver I should try?

Any and all comments are much appreciated!

Thanks,

Scott
 

https://forums.techguy.org/threads/intel-6235-bluetooth-problems.1080339/
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A:Intel Bluetooth Driver update

Hi, What is your HP Envy m7 ?  Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Intel-Bluetooth-Driver-update/td-p/5640022
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http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Wireless-card-up-grade-HP-envy-15-can-support-Intel-WiGig/td-p/5783959
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http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Intel-3160-Bluetooth-not-working-in-8570p/td-p/5704250
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http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Intel-bluetooth-driver-defaults-to-disabled/td-p/5847653
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http://www.sevenforums.com/drivers/400941-non-certified-driver-intel-bluetooth-adapter.html
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http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Cannot-install-intel-proset-bluetooth-sp55138/td-p/5705973
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Mod's Edit: Added model number to the front of the Subject line for increased visibility

A:Lenovo Yoga 2 Pro - Intel Bluetooth Driver for Win...

BT Windows 10 drivers available on the download page.

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Lenovo-Yoga-2-Pro-Intel-Bluetooth-Driver-for-Windows-10-64-bit/td-p/2133739
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http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Bluetooth-intel-driver-fail-from-recent-updates/td-p/5664905
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A:Broadcom Bluetooth and Intel wireless 6205 conflict !!

Anyone out there with some suggestions????

http://www.sevenforums.com/network-sharing/283939-broadcom-bluetooth-intel-wireless-6205-conflict.html
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A:840G3 Intel Bluetooth Driver - Silent Install - MDT - Not Wo...

I extracted the files and run it as an msi, made an install.cmd with the command. msiexec.exe /i "Intel Bluetooth.msi" REBOOT=REALLYSUPPRESS /qb- Use version 18.1.1508.0538 for our 840 G3 and have it as a package in my customsettings.ini

http://h30434.www3.hp.com/t5/Business-Notebooks/840G3-Intel-Bluetooth-Driver-Silent-Install-MDT-Not-Working/td-p/5696885
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A:Bluetooth mic barely audible, Intel Centrino 2230

Have you tried Soft reset on the device...

http://www.sevenforums.com/sound-audio/329991-bluetooth-mic-barely-audible-intel-centrino-2230-a.html
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Hello, Since a few weeks,  I haven't been able to use my bluetooth speaker anymore. I used to simply connect (Bluetooth Devices -> My speaker -> Services -> Listen to music) but the "Listen to music" link is now grey and disabled : impossible to click it.I investigated a bit and realized that the "Intel Wireless Bluetooth" driver was not correctly installed. I tried to uninstall, repair, reinstall it, but couldn't do any of these actions, I always got an error message near the end of the installation process.I'm pretty sure this is the problem : I checked the device manager and discovered 16 "Bluetooth Peripheral Device" with a warning icon in the "Other devices" category ... Doesn't look good, right ? Is anyone struggling with the same issues ? Have you found a way to fix it ? Thanks a lot for any help. Best, Sylvain E.K.

https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T440s-Intel-Bluetooth-Audio-driver-Win7/td-p/3389122
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i upgraded from a reltek dualband wifi bluetooth for the same issue of terrible bluetooth crackling and now my Intel dualband AC bluetooth is similar but what really bothers me is that at first as in likr the first week the bluetooth on my Intel dualband AC was amazing working as its supposed to i could go to the hallway of my house and be connected clear and no latency but now a days its like before and sometimes worse i have to be literally ft and sit at a angle for the bluetooth to be good some days and places its good and others its terrible it seems to be really bad at work i starting to think its a interference issue but even at home its semi 7260 and crackling disconnecting AC Intel BLUETOOTH dualband bad theres times where if i stand up and move away form the laptop my headset says out of range trying to connect also sometimes if i cover a certain spot on my laptop it cuts off same with my bluetooth speaker and my devices are just fine because when i connect them to my phone they work perfect also works well with my AUkey i tried different drivers to no avail what can do

http://www.tenforums.com/drivers-hardware/47223-intel-dualband-ac-7260-bluetooth-crackling-disconnecting.html
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Hey guys nbsp I have received my nbsp Yoga - ISK and done all windows updates first Currently running build nbsp My issue s that after a reboot or shutdown the intel wireless bluetooth device in device manager has exclamation mark Bluetooth does NOT work The device manager states nbsp nbsp Code Windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged Intel Wireless 900-13IS... Bluetooth - - Code Yoga 19 nbsp I have done the following Installed driver from lenovos homepage - gt didnt solved the issueInstalled newest intel driver from intel website - gt didnt solved the issueChange the power settings of the device so computer is not able to switch it off to save energy nbsp - gt didnt solved the issueUpdated Bios to C CN WW before it had nbsp Bios C CN WW- gt didnt solved the issueuninstalled the device in device manager right click uninstall and reboot - gt didnt solved the issueuninstalled the device in device manager right click uninstall and rescan hardware button in device manager After the scan the device is Intel Wireless Bluetooth - Code 19 - Yoga 900-13IS... back at normal and started Also bluetooth works without an issue Sadly after a reboot shutdown the issue is back nbsp So for me it seems that this is a software issue rather than a hardware issue Because of an other login issue i have reseted windows my-yoga to factory state last night The login issue disappeared but the bluetooth issue is still here Any suggestions Should ill try to clean install windows from usb stick nbsp thx

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Intel-Wireless-Bluetooth-Code-19-Yoga-900-13ISK/td-p/3436670
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It would be great if HP included some instructions in their update section to walk us through, step by step, how to install a new driver when the previous one must first be uninstalled. Most updates are just click and download. Nothing else required.  But some of us aren't all that comfortable uninstalling drivers and don't know where to begin.

A:Intel Bluetooth Driver update--how to uninstall current driv...

Hi, Thank you for posting. You should not uninstall previous driver prior to updating new one. In Windows 10 you can install updates via Windows Update or Device Manager (preffered method). Here is how >> http://support.hp.com/us-en/document/c03330139 For non-critical, not so important and other updates, you can also use HP Support Assistant (HPSA) >> http://support.hp.com/us-en/document/c03467905In HPSA, please skip BIOS/UEFI updates.  Hope this helps. Feel free to reply back if something is not clear.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Intel-Bluetooth-Driver-update-how-to-uninstall-current/td-p/5834457
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A:Can't Uninstall Intel(R) PROSet/Wireless Software or Bluetooth(R) Tech

Hello Sava, go to following link and run the microsoft fixit program on that site and tell it to try and uninstall the intel software. I had exactly the same problem and it managed to uninstall the software (it took several minutes to do it!). I have not yet re-attempted to install Windows 8 yet because it took so long to solve all the issues with incompatible software, however I am optimistic! How to troubleshoot problems when you install or uninstall programs on a Windows-based computer Hope it works for you. martin armstrong, PS I now have Windows 8 installed!

http://www.eightforums.com/drivers-hardware/11655-cant-uninstall-intel-r-proset-wireless-software-bluetooth-r-tech.html
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http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Elite-x2-1012-G1-Intel-Bluetooth-Driver-and-Audio-problem/td-p/5636883
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A:Installing Intel Dual Band Wireless-A​C 7260 Plus Bluetooth ...

No. Sorry. That model still has the HP BIOS whitelist which will prevent the laptop from booting if anything other than officially sanctioned wireless cards are installed. None of the approved devices is an ac type receiver. Some are combination wifi/bluetooth. Post back if you are interested in locating and installing one of them. 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Installing-Intel-Dual-Band-Wireless-A-C-7260-Plus-Bluetooth/td-p/5607955
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I just upgraded my laptop wireless adapter from "Broadcom BCM43142" to "Intel Dual Band Wireless-AC 3160 802.11 ac" upon confirmed that the new card is supported from service manual.  Both latest Intel wireless and bluetooth drivers are installed (18.33.0.2 and 18.1.1611.3223 respectively). AC connection works perfectly fine; however, the bluetooth seems to be having issue here.  For pairing and maintain active connection between bluetooth device and laptop, I have to put them right next to each other literally.  Any distance more than 10cm apart, the bluetooth device will be inactive and unusable.  I don't have such problem with Broadcom which I can perform pairing and maintain active connection even a meter apart.  Does anybody face the same issue before with Intel AC 3160 bluetooth?  Or is this a hardware issue with the card itself?

A:Intel Dual Band Wireless-AC 3160 bluetooth issue

 Hi @cfc723, Welcome to the HP Forums! I understand from your posts that you are having an issue with your HP Pavilion 15-p041tx Notebook and the new Wireless card you installed. The only one that was compatible in the service manual for a Intel processor was the Realtek RTL8188EE 802.11 bgn 1x1 Wi-Fi adapter.  Here is a link to the service manual. Thanks.  

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Intel-Dual-Band-Wireless-AC-3160-bluetooth-issue/td-p/5595211
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is there any video ro good instructional on how to secure the pins into the card? I bought this months ago and had to reput one prong into it after my wifi connection was horrible.I guess stressing the laptop into different positions popped it out. Any 'correct' way to do this?Intel Dual Band Wireless-AC 7260 WiFi Bluetooth Half Mini Card http://www.amazon.com/Intel-Dual-Band-Wireless-AC-Bluetooth/dp/B00E7QGHE6?ie=UTF8&psc=1&redirect=tru...I dont have the time as a student to open my laptop like this, anyone reccomend a small, almost like the mice usb wifi dongle? I am in the next room from the router most of the time?

https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T440S-Intel-AC-7260-WiFi-Bluetooth-Half-Mini-Card-the-small/td-p/3309166
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Over the past couple weeks I get a notification to update the Intel 8260/7260 Bluetooth device on my Latitude E5540 from driver updates at Dell (Dell Command Update). The update downloads ok and starts to install, then a black mini window comes up like the old dos window but without a prompt and after a few minutes or secs the installation stops and I get a message saying it failed.  This has happened about 3-4 times over the past 2 weeks.  Any advice as to what can be done?  Thank you.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19984884
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I have ben trying to get my JBL flip speakers to work on my computer nbsp through the bluetooth The computer detected the device and it is listed However it is listed as offline and when i go to use the speaker like i have previous speakers -- i go to nbsp the nbsp volume icon right click playback devices the speaker is not listed there even as being offline nbsp Im getting frustrated because i wanted these speakers specifically for my computer As i watch movies etc on my computer and wanted a better listening experience If someone can please help me figure it out 3 JB through my Envy to to Trying work my Flip on HP get blu... i would very much appreciate it I contacted nbsp JBL they said i need to get updated bluetooth drivers But i already checked for updates nbsp to the bluetooth drivers Trying to get my JB Flip 3 to work on my HP Envy through blu... and there are none everything seems nbsp like it is Trying to get my JB Flip 3 to work on my HP Envy through blu... how it should be And I dont want to upgrade my system to or above I have heard bad things about it nbsp Thank you to anyone who takes the time to read this

http://h30434.www3.hp.com/t5/Notebook-Audio/Trying-to-get-my-JB-Flip-3-to-work-on-my-HP-Envy-through/td-p/5609755
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HP Envy Win On-board Keyboard nbsp nbsp Started when I tried logging into my will work 17 Keyboard HP Envy not laptop The pass word I used had a in it and I noticed that the key was turning Caps Lock on Changed my password to something much simpler and it was saying the password was wrong Hooked up a USB Keyboard I have and was finally able to log in Once in the system was making a noise like a key was being held down but none were Checked the keyboard setting to make sure Sticky Keys Filter Keys etc were not enabled At this point the USB keyboard was having the same issue Tried doing a system restore HP Envy 17 Keyboard will not work but it failed Finally I did a hard reboot Power off unplug ac adapter remove battery for at least min After that the USB keyboard works fine and it's not making the sound like a key is being held down but the on-board keyboard doesn't work at all Made sure all drivers were up to date and also tried using it with the USB keyboard disconnected The system recognizes that the keyboard is there but none of the keys work Is there any fixes for this or is it going to require me to send my laptop in for repairs

A:HP Envy 17 Keyboard will not work

Hi, While this may well be a hardware issue, it's always worth trying the following. Unplug your USB Keyboard. Open windows Control Panel, open Device Manager, expand Keyboards, right click on Standard PS/2 Keyboard and select Uninstall. When this has completed, shut down the notebook by holding down the left Shift key as you click on Shutdown to temporarily prevent a hybrid boot.  When done, unplug the AC Adapter and then remove the battery.  Hold down the Power button for 20 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to see if this will launch the Start-up Menu - if it does, select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Regards, DP-K

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-17-Keyboard-will-not-work/td-p/4175520
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I have tried to reboot the computer as well as undo the battery. I have even tried to do a system restore and nothing seems to make the keyboard work. The touchpad does not work either unless you plug in a mouse in the usb. I have to use the onscreen keyboard to type in the password and then it goes away. Please help this is very frustrating..  Thanks











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A:hp envy dv7 notebook pc keyboard does not work at all

Hi, While this may be a hardware issue, it's always worth trying the following. Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to see if this will launch the Start-up Menu.  If it does, select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Regards, DP-K

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/hp-envy-dv7-notebook-pc-keyboard-does-not-work-at-all/td-p/3346281
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Hi, i've got another PC connected to my ENVY 27 ALL-IN-ONE PC, and when the computer was on windows 8 the audio when plug a pc or whatever on the HDMI IN worked fine, but yesterday I upgrade both of my computer to windows 10, and the audio when switching to the HDMI IN won't work anymore! HELP!

A:HDMI IN audio won't work on HP ENVY 27 ALL-IN-ONE

I have the same problem with my HP all in one computer, I havent found any fixes yet. I use th HDMI input for my verizon FTOS TV.   I have rolled back my Windows 10 upgrade to my previous OS amd it works fine. I am gonna wait and see if there is a fix found before I upgrage again to windows 10.  If no fix is found....    goodbye windows 10!

http://h30434.www3.hp.com/t5/Desktop-Audio/HDMI-IN-audio-won-t-work-on-HP-ENVY-27-ALL-IN-ONE/td-p/5187933
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For some reason a month a go my battery just stopped charging and now is completely empty. I ordered a new battery and it also do not charge? I do not understand how this can happen without any warning or breakdown in component parts or software issues. What can be done ASAP to fix this?

A:HP ENVY 15 Notebook PC batteries do not work.

MADCONSULTANT Hello;Allow me to welcome you to the HP forums!I read your post about batteries not working and wanted to help. Since this has happened with two different batteries, I would suspect the charger of being faulty.Here are some troubleshooting steps you can try: HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer Support You can also follow these steps to test the batteries: HP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer Support If both the charger and batteries check out OK, there is some more serious problem with the laptop. While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-ENVY-15-Notebook-PC-batteries-do-not-work/td-p/5608331
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This is a brand new 2 in 1 15" laptop, and just figured out that the INS key (which is combined with the 0 key in the numeric keypad) is not recognized by any program, neither by testing it with the online app http://www.keyboardtester.com/I have tried all the possible combinations (together with FN, ALT,CTRL, with or without "NUM LOCK" activation.Help please !! I need that key for my day to day work.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Insert-key-does-not-work-on-Envy-x360-15-quot/td-p/5816647
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Hi,

Can anybody help me with the following problem ?
I have a HP ENVY 700-301nd with Win 8.1 and a Sennheiser PC 333D G4me usb-headset connected to it.
The audio (music, games) sounds perfectly, but the microphone only seems to give crackling and very distorted noises.
When I plug the headset into my older Win 7 computer, the microphone sounds crystal clear, so it's not broken.
I've been busy for quite a few hours now, but whatever I do...I can't get the microphone to work on the HP ENVY it seems.

Installing the lastest drivers from HP and Sennheiser didn't solve the problem.


So does anybody has a clue what might cause this problem and how to fix it ?

A:can't get usb-headset microphone to work on HP ENVY 700-30

What do you have listed for the Default Recording Device? Stereo Mix should be set as default Recording Device.

http://www.eightforums.com/sound-audio/67790-cant-get-usb-headset-microphone-work-hp-envy-700-30-a.html
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I have a Sony X3 Bluetooth speaker it will pair fine but only play sound for about 1 second. Checking all systems shows device working normialy. Thw Somy X3 works with all my other devices so I know its not at fault. There has to be a answer to this.

A:Sony x3 won't work with my Envy L8L14AV

Hey @jeepinslc, You have come to the right place to ask questions, find solutions and get help from others in the community! I understand that you are having an issue with the Bluetooth on your HP ENVY Notebook - 17t-k200 CTO (ENERGY STAR).  Before I provide troubleshooting documentation, I would like to take a minute to welcome you to the HP Support Community, where you can ask questions, find solutions and get help from others in the community! The first document I can provide you with to try and help is called Using Bluetooth Devices. This document may be helpful because it walks you through connecting devices.  The second document I found is called Understanding and troubleshooting Bluetooth wireless technology. This document has other helpful information about drivers, making sure everything is Bluetooth enabled, fixing Bluetooth problems, etc. Have you tried in the Device Manager to update the driver that is currently installed? In the device manager try selecting find new hardware.  Here is a link from Microsoft called Connect to Bluetooth Devices and a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase or that need updating. If this post helps you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon. You can click the thumbs up icon to show gratitude!Please re-post and let me know the detailed results of the troubleshooting steps provided, your Model Number and the answers to the questions above. Thank you for joining in!

http://h30434.www3.hp.com/t5/Notebook-Audio/Sony-x3-won-t-work-with-my-Envy-L8L14AV/td-p/5570983
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A:- AMD HD7700M Doesn't work ( or appear so) on HP Envy 15 312...

I'm having the same issue on my HP Envy 6 with AMD 7670M graphics.  Have you found the solution to this? Pleasee tell me if you have. Thank you

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/AMD-HD7700M-Doesn-t-work-or-appear-so-on-HP-Envy-15-3124nr/td-p/5244667
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I have an Acer Aspire 5720z, and there is a BlueTooth button on my laptop. When I press it, it says "No BlueTooth Device"

I never really paid any attention to the BlueTooth, but I bought a BlueTooth mouse today, and I cannot get it to work.

There are no BlueTooth things at all on my computer, and When I try to install BlueTooth drivers, it says that I need to enable my BlueTooth but I don't know how!!
Helllllllp please

A:BlueTooth won't work?

  
Quote: Originally Posted by Petoskey


I have an Acer Aspire 5720z, and there is a BlueTooth button on my laptop. When I press it, it says "No BlueTooth Device"

I never really paid any attention to the BlueTooth, but I bought a BlueTooth mouse today, and I cannot get it to work.

There are no BlueTooth things at all on my computer, and When I try to install BlueTooth drivers, it says that I need to enable my BlueTooth but I don't know how!!


Helllllllp please


Acer laptops dont always come with the bluetooth modules installed, there sometimes sold as 'Bluetooth Ready' meaning you can buy an additional module for it. If you have a look for the exact model number underneath, I'll have a look about for you to see if it comes with one already installed.

http://www.sevenforums.com/drivers/12696-bluetooth-wont-work.html
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A:Bluetooth won't work.

Sometimes it takes awhile and multiple times to pair and connect.

http://www.tenforums.com/drivers-hardware/50523-bluetooth-wont-work.html
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My daughter recently gave me her old Palm Treo 650 cellphone. Apparently it is too old to "speak" (sync) with Windows 7 64 bit using their software but it can be done using bluetooth. The phone is bluetooth enabled and has an infared port, but my computer is lacking -- something -- to make the connection...what do I need? a USB dongle-thing? Something else?
thanks
 

A:What do I need for bluetooth to work?

Bluetooth is just a connection method. If it can't sync with Windows 7 64-bit using a USB sync cable, that isn't fixed by syncing with Bluetooth. You still need the Palm Desktop software or (maybe?) Outlook (not Windows Mail). If you want to attempt to connect the phone to the computer with Bluetooth, you need a Bluetooth USB dongle for your computer. I've never had much luck with Bluetooth data connections. Given the age of the device, the challenges are magnified.
 

https://forums.techguy.org/threads/what-do-i-need-for-bluetooth-to-work.925462/
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http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/bluetooth-don-t-work/td-p/5807558
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Hi I just registered on forum and sorry about my poor english Actually i visit this forum for years and i'm thankful for many times i getting help on it Now why i registered First recently i purchased ACER AO C bb i believe this version is for eastern markets with won't Bluetooth work preinstalled Windows starter Bluetooth connectivity has work On back is written that device has installed Atheros bluetooth module AR BBU Shortly Bluetooth won't work after purchasing i installed Windows Home premium Bluetooth won't work x Everything was fine since i decided to connect my netbook with my phone by bluetooth connection Almost one week after i couldn't manage to do that I will insert pictures to explain i hope where is problem As you can see on first picture ''allow device to connect'' is greyed out I've searched on different forums including this one without solving I Bluetooth won't work believe that I will find solution here Drivers are ok i believe System did quot see quot bluetooth network but is not connected because neither my phone quot sees quot netbook or other way around I manage to establish bluetooth connection with usb dongle but that doesn't makes me happy If you can please help me

A:Bluetooth won't work

Hello and welcome.
Well, your English was not that bad. I could still follow you basically.

Since you were able to connect the phone to the USB dongle, (correct?) then that means everything should be alright with the phone.

I believe the first thing you may need to do is click "Add a Device" to let them detect & identify each other. Once there is a profile created, then the next time you want to connect maybe click "Allow a Device to Connect." Try that and see if it works.

http://www.sevenforums.com/hardware-devices/206044-bluetooth-wont-work.html
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http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Windows-fast-startup-will-not-work-Envy-dv7/td-p/5715458
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 When HP Simplepass on my HP Envy m6 Notebook is enabled it causes major delays in booting up and causes it to run very slowly ever since I installed a Win 10 update.It runs fine with HP Simplepass disabled.The HP Simplepass is one of the features that persuaded me to buy this model and would like to be able to use it.I have been advised by a HP consultant that there are no suitable drivers for my model that are compliant with the Win 10 OS.Is this true? - and if it is true can anyone help with an alternative solution.Very dissapointed with HP  response so far and I have bought their products for many years.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Envy-m6-notebook-won-t-work-with-Win-10-update-installed/td-p/5819923
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I tried to connect my ps4 to the monitor but it did not work. The computer is fully updated and I made sure to plug in the device and turn it on before attempting to switch the display over. When I hit the button to change the display nothing happens, nor does the menu open up to allow me to switch. Please help

A:Cant get HDMI input to work on my Envy recline 23

I had to re download my hp display and it worked out

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Cant-get-HDMI-input-to-work-on-my-Envy-recline-23/td-p/5698473
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Just bought a new hp envy x360 and it won't turn on I tried the hard reset nothing tried everything I can think of any suggestions?

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Envy-x360-first-start-up-doesn-t-work/td-p/5745755
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My ENVY Touchsmart, when turned "on" runs, but there is a black screen, and no ports work.  Is this a software issue, motherboard issue or hard drive issue?  How can I get it functioning again?  Happened after a Windows 10 update (originally a Windows 8 OS)

A:HP Envy Blank Screen and no Ports Work

Dear Customer , Greetings for the day!!!  issue- BLANk SCREEM AND NOT PORTS ARE WORKING AFTER WIN 10 UPGRADE  PLEASE TRY THE BELOW STEPS: POWER FLEE 1.please turn off the notebook remove all the peripherals connected including the charger .2.keep the notebook turned off for say about 3-4 min and then switching on the notebook. If in case above steps do not work, Turn on the notebook by pressing the power button within 5 seconds continously keep tapping ESC ,once you are at the startup menu - select f11 from the keyboard. f11 recovery - troubleshoot - recovery manager - i need immediate help - system recovery - without backup  NOTE : COMPLETE DATA LOSS IS EXPECTED OF THE F11 SYSTEM RESCOVERY ONLY WIN AND SOME BASIC DRIVERS. link :http://support.hp.com/us-en/document/c04758961 




I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer ?Accept as Solution? if it solves your problem.Regards,Vijay

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/HP-Envy-Blank-Screen-and-no-Ports-Work/td-p/5626884
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I am computer dumb except for the working like a banshee to earn a living I don't tweak and touch the engine side of this nbsp computer Well I have been hobbling along with my broken hinge leaving Envy nbsp open gingerly propping notebook wireless and hinge won't Envy work it The screen is separating and I have to snap it together I did not drop it throw it or swear at it I love it nbsp Still babying this Envy as I love the backlit keyboard and everything else about it nbsp nbsp Now the wireless won't work so I have to plug her in This has greatly impaired my ability to work HP offered to sell me a new Envy notebook hinge and wireless won't work computer Im not a crybaby by nature but I just went through a horrific divorce I'm close to losing my home and my trannie blew on my truck nbsp I just need my computer to work without coming apart it's my last thread of hope How do you justify these Envy hinges breaking and screens separating w o recourse

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Envy-notebook-hinge-and-wireless-won-t-work/td-p/5699681
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I have tried two separate Kennsington  locks for this notebook and neither will work.  There doesn't seem to be enough space inside the lock to turn the locking mechanism the required 90 degrees.   Has anyone found a lock that will work?  HP Tech support told me to use a MicroSaver lock but it didn't work either.  My locks work on the other three laptops we have.  Why not this HP? 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/envy-x360-Kennsington-Locks-won-t-work/td-p/5714136
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A problem has recently developed with my Envy notebook nbsp nbsp About weeks ago my entire wireless network began slowing down when on it nbsp nbsp Noticeable on all devices nbsp nbsp nbsp When my provider came out checked and tweaked some issues it appeared to be ok nbsp nbsp I went on with my daughers HP laptop and was drawing - mbps all over the house nbsp When I reconnected mine to the system I was only pulling up and down nbsp nbsp It doesn't start right dow... sucks 7260 - ENVY w/intel Notebook notebook - m7-k111dx away but after a few minutes nbsp nbsp So I put my duaghers right next ot mine and low and behold when I ran her's it pulled - also nbsp nbsp So I turned my wi-fi off and hers' popped right back up nbsp nbsp I have also tried this with an old XP mini my i-pads etc nbsp nbsp As soon as mine gets on the network the speed crashes nbsp nbsp nbsp This also happens with no one else home and no other devies conncted nbsp I have downloaded the latest up to date Intel driver for this network adapter and it hasn't changed anything nbsp Any ideas ENVY Notebook - m7-k111dx w/intel 7260 - notebook sucks dow...

A:ENVY Notebook - m7-k111dx w/intel 7260 - notebook sucks dow...

Bill_Ving Hello;Allow me to welcome you to the HP forums!I read your post about wireless networking poor performance and wanted to help. My immediate guess is that you might have mixed-mode networking going on.  This happens when you have two different PCs networking in two different modes -- one using "G", the other using "N".  The wireless router (or access point) can optimize performance for either mode, but not for both.  So, the "G" mode drags down the performance of the "N" mode PC, but even worse, with the router set for mixed modes, it performs more slowly than with either PC connected by itself.Here are some other troubleshooting steps you can try: HP PCs - Troubleshooting Wireless Network and Internet (Windows 8) | HP® Customer SupportGood Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------Please click "Accept As Solution" on the post that solves your issue to help others find the solution.Please click the Thumbs-Up symbol on the left of the Reply button to say thanks fopr my help.========================================================================

http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/ENVY-Notebook-m7-k111dx-w-intel-7260-notebook-sucks-down/td-p/5591130
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Hi guys. I have acer aspire v5 122p running on win 8.1. My problem is that the bluetooth device is seems not working coz it's just keep on searching for any bluetooth device but it can't detect it. I already restore my laptop to its factory setting and I download a bluetooth driver (Qualcomm Atheros) from acer site but its still didn't work. Hope you can help me.thank you

A:bluetooth didn't work!

Is it turned on ? ?

http://www.computerhope.com/forum/index.php/topic,154323.0.html
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I'm trying to connect my Bluetooth headset to a Windows PC so that Headsets work? do How Bluetooth I can receive and How do Bluetooth Headsets work? make Skype calls The headset seems to have successfully paired with and connected with the PC but I can't get anything to play through it How How do Bluetooth Headsets work? do I check what is going wrong If I look in Devices and Printers I can see the headset there If I right click on it and select Properties and then look in the Services tab it says that the headset is enabled for Audio Sink Handsfree Telephony and Headset If I look under the Hardware tab I see Bluetooth AV Bluetooth hands-free and Bluetooth Headset If I look in the Sound control panel under the Playback tab the only device I see is Speakers Should I see the headset here if it's connected properly If I look in Sounds under the Recording tab I see Microphone default device Line in currently unavailable and Stereo Mix currently unavailable Is this correct or should I see the headset here too How do I tell Skype to use the headset and not the speakers or the built in microphone If I plug in a wired headset it automatically switches off the built in speakers and microphone and any phone calls that I then make will use the headset - why doesn't this happen with the Bluetooth device How do I debug all this stuff How do I see how the headset is connected How do I see what profile the sound applications Skype Lync Media Player etc are using How do I see what messages the answer button on the headset is sending I just need to understand this stuff better so I can have a chance of getting it all working Thanks - Rowan

A:How do Bluetooth Headsets work?

I searched your question ( How do Bluetooth Headsets work? - YouTube ) You just need to find your bluetooth headset there

http://www.sevenforums.com/sound-audio/294751-how-do-bluetooth-headsets-work.html
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hi i am using a HP Pavilion dv6838tx Entertainment Notebook PC

i recently downgraded from vista to windows xp profesional sp3

i have managed over time to download and install all other drivers and software that was needed.

now the only thing left is bluetooth.

it is installed in device manager and is marked as working but i can not locate it in my control panel so that i can can make my bluetooth visible to other devices.

in wireless assistant it says that bluetooth is on.

how do i find or fix my bluetooth so that i can connect things to my computer?
 

https://forums.techguy.org/threads/my-bluetooth-doesnt-work.839316/
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I have a CSR bluetooth dongle. It initially worked but has stopped recently. It connects to a Nokia E71 phone.

In my Device Manager there is an entry "CSR Bluetooth Radio" under "Bluetooth radios", and under "Other devices" there are four entries titled "Bluetooth Peripheral Device". Presumably there is no suitable driver.

I applied the update "CSR plc - Audio - Bluetooth Remote Control Device" on the 19.1.10. Maybe this is the source of the problem???

I tried inserting another bluetooth device but have had exactly the same problem with it.

I've managed to connect to my phone with Ubuntu Linux on the same hardware - connected to the same phone.

I've tried setting the phone up as a new bluetooth device with the same result. I've also tried uninstalling all of the bluetooth drivers and reinstalling them - no joy.

A:CSR Bluetooth dongles don't work

Just happened the same to me today... I installed the update:

Cambridge Silicon Radio Limited - Audio, Other hardware - CSR BlueCore Nanosira

http://www.sevenforums.com/hardware-devices/58226-csr-bluetooth-dongles-dont-work.html
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I've had this problem for quite a while now and it's starting to drive me crazy My bluetooth devices can't connect to my laptop because it appears as though they can't find it at all The device work doesn't Bluetooth bluetooth speakers was already added and used to work with my laptop and it still works with my phone or other computers without any trouble but my laptop's bluetooth just isn't working I Bluetooth doesn't work can't delete it from my added devices to try and re-add it Worst of all I can't open Bluetooth settings at all Not using Control Panel not using the bluetooth icon not using search just not at all I click it and nothing happens So I've tried to look it up in Services msc to see if it might be disabled but it says it should be running In msconfig it says the Bluetooth service is stopped however Either way I'd love to use my bluetooth devices with my laptop again so if anyone knows how to fix this that would be awesome

A:Bluetooth doesn't work

Go back to Services and right click on the Bluetooth support service and double click on it.
 
When the Bluetooth support service properties open look to see what the startup type is, then click on Start in the the Service status.

http://www.bleepingcomputer.com/forums/t/537040/bluetooth-doesnt-work/
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Hi. I am having a serious problem. My bluetooth doesn't work at all. Wifi works sometimes. I think it does not show some of the available networks. I need a solution to this problem. It will be so much appreciated.

type: laptop
model: dell inspiron n4050
OS: windows 7 ultimate 64 bit

A:Bluetooth and Wifi do not work

I don't have much to offer other than suggesting you have to latest drivers installed for the machine...

Drivers & Downloads | Dell US

You might also want to check out this post to see if it helps - bluetooth not working for Dell Inspiron N4050 in windows 7 64bit - Microsoft Community

Good luck

http://www.sevenforums.com/drivers/285647-bluetooth-wifi-do-not-work.html
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I got a TINY TECH Bluetooth USB Dongle which I have no problem using it on my PC with Win 2000 but when I try to use it on other PC with Win XP, I have problem installing the installion software. Can anyone please help. Thanks in advance.

Peter
 

A:Bluetooth USB Dongle dun work with Win XP

Simple things first, make sure you have software that is compatible with Windows XP, might have to download an update if the product only ships with W2K
 

https://forums.techguy.org/threads/bluetooth-usb-dongle-dun-work-with-win-xp.512299/