I have a Windows 8 tablet Acer Iconia W700(I5 Core) and i am trying to factory reset to the default settings again because of the stupid problems i am having on the tablet.
Here is the problem i am trying to get into the BIOS which is the 1 step on the Acer website but for some bizarre reason when it is completely off i press the Windows button and the power button to get in to the BIOS as it says on the Acer Website but it keeps going to the start menu/desktop now instead of going to the BIOS. :/
I have factory reset/hard reset on my Acer Iconia W700 a couple times and i never had this problem before, i gone in to the BIOS no problem!!!
Can someone help me please?? Thanks!!!
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Is it still under warranty? You should try contacting Acer.http://forums.windowscentral.com/general-tablet-laptop-discussion/397817-windows-8-tablet-factory-reset-hard-reset-problem-help.html
toshiba encore 2
i tried within the the tablet via pc settings-recovery-get started says there was a problem resetting your PC
when i try by using the power key and volume + says error code 0xc000025
and via pc settings-recovery advnace startup -troubleshoot-advanced options -it asks me for a recovery key how many digits is this and or letters. causeit only gives me a numeric keyboard.>????
I have a Toshiba Satellite C D-S not that old at all I tried Problem after Windows a Hard reset? Detected factory Disk downloading a game Windows Detected a Hard Disk Problem after factory reset? and then got the BSOD I had to reset my PC lost everything I had but ended up starting from scratch Now every so Windows Detected a Hard Disk Problem after factory reset? often I'm getting a message saying Windows detected a hard disk problem Back up your files immediately to prevent information loss I right clicked on the faulty hard drive for error checking no errors were found I tried HD Tune Pro and that's telling me warning for health status Reallocated Sector Count failed is in red and C Reallocated Event Count warning is in yellow Does this mean I have to replace the hard drive The computer was working totally fine until that BSOD Now it works and all but I keep getting that error message The laptop is not that old really and never any physical damage but perhaps past warranty I dont really have anything left to back up since I Windows Detected a Hard Disk Problem after factory reset? lost everything when I reset it to factory state Any advice
I'm afraid it doesn't sound good for that hard drive. You could run Speccy which you can download from here
http://www.bleepingcomputer.com/download/speccy/ and look at the SMART data for your drive. After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.
For more information about the drive, you could download hard drive diagnostics form the Seagate or Western Digital web site and run them. I've used Seatools from Seagate a good bit.
If you have to replace that drive, you'll probably lose the recovery partition, so be prepared for that. Your user guide should have info on how to create the recovery discs if you haven't already done that.
hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.
Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/are-hard-reset-and-factory-reset-the-same-thing/td-p/5676772
password is the 1st thing that comes on the screen how do I reset it its a asus tablet. says enter password in blu box
Just put in the password and proceed from there. As you always have to input it you will obviously know what it is.Always pop back and let us know the outcome - thankshttp://www.computing.net/answers/windows-8/how-do-u-factory-reset-asus-tablet/1515.html
so I got a warning saying I have a Trojan horse virus and I didn't click anything and I exited out of the page then I deleted downloads and I decided to factory reset my tablet. But updates don't come so i'm a little worried. So is my tablet going to be okay?
That might depend on how you received the notice. If you received the notice via email then the email was a fake to get you worried and they hope that you will click on their site to 'fix' your machine and they can scare you into paying them to help you. In this case you are probably safe from it if you did not open anything or follow any links from it.The general rule is that a Factory Restore or Reset wipes out everything and reloads the original system from a compressed copy stored on the machine's drive in a secure location. This should remove anything you might have picked up then or in the past (to better than 99% probability). Anything previously on your machine's drive that was deleted during the factory restore could only be restored by someone with direct contact with your machine to install a recovery program on it (or remote access into it) and that is only as long as nothing was written to the location that it was stored on before. Once the location is overwritten, it is gone for good.The suggestions above were made with the intention of helping your peace of mind by allowing you to scan the machine for any remaining junk and to remove it if necessary.You have to be a little bit crazy to keep you from going insane.http://www.computing.net/answers/security/tablet-with-trojan-virus-then-did-factory-reset-is-it-safe/40170.html
Just a word of thanks and a hint for anyone who has problems with these machines.
I tried for hours to hard reset my tablet. Nothing worked. In desperation I Googled and came up with a closed thread on this site dealing with my problem. I can't add to it to say how much I appreciate the help. If I am posting in the wrong place, please forgive a newbie.
To hard reset, first power off, then hold down the vol down button. Press the power button and hold down until a recovery screen pops up. Follow the prompts. Works like a dream.
Bungle..... welcome to the TSG Forums...
If you want to refer to a CLOSED Thread then you can C&P the URL into your Post to enable others to view the Thread.
As for the instructions for a Hard Reset...... makes you wonder what exactly is that white powder that this programmer was putting in that cup of Java..... perhaps not sugar....
need some help with a factory reset on windows 8.
my son decided to reset his windows 8 laptop to original factory settings, during the reset process his mom decided it was taking to long and turned off the laptop.
now when its turned on it shows the message "restoring your computer", this message will then change to "diagnosing your computer", the screen will then go blank and it start all over again.
I can boot it from a USB drive, but when I click on "repair" i get an error message that it cant repair the computer.
when i try to run restore from the USB I get a similar message.
is there anyway to run the system restore from the DOS prompt?
Welcome to EightForums.
Try doing Reset.
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8
You can use the OEM version of
Recovery Drive - Create with USB Flash Drive in Windows 8
Deleting the Recovery Partition is NOT RECOMMENDED
Did you make the OEM manufacturer's Recovery Disks?
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
The Recovery USB drive can be very problematic, I recommend you also make a Windows System Image.
System Image - Create in Windows 8
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8
System Image Recovery - Restore Image on Computer in Windows 8
look for a 3rd party ,Backup software, which fully supports Windows 8, uEFI, GPT & Secure Boot.
Which is signed by Microsoft.
Hi I have Windows problem Factory 7 reset a Toshiba Satellite a - x which is about years old I have had problems with factory reset on the laptop and would like some advice on what might be the problem I have done a factory reset on the laptop a few times and each time there was a problem which I will do my best to Windows 7 Factory reset problem explain What happens is as follows - Starts factory reset and all goes well Asks for User Name Keyboard Layout ect starts to install setup and then start up to a brand new homepage Next it shuts down Automatically boots up again goes through this all again Installing setting for System Restore and then shuts down boots up and repeat and repeat It will do this for maybe minutes before it stops The computer will turn on and work fine Windows 7 Factory reset problem after like factory new I brought it back to the shop and they said something about Windows was not installed properly on the laptop at the start and that is why it done it The hard drives crashed about a year ago and were replaced through the shop and all worked fine However now I would like to preform a factory reset just to spruce up the laptop but am afraid it will still have this problem Any help suggestions or fixes would be appreciate and feel free to ask for more info in case I left anything out Thanks
How are you doing the system restore. Is it from a partition on the Hard Drive or through a set of recovery disks. If you are doing it from the hard drive and the drive was going bad this could have caused the problem. Also if a shop reinstalled the operating system they may not have put the recovery partition on the drive. In this case you would need recovery discs. If you do not have them, they can be ordered through the manufacturer.http://www.bleepingcomputer.com/forums/t/469399/windows-7-factory-reset-problem/
BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.
I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.
Your display driver is outdated.
Update it by following these instructions.
How-To Install AMD Catalyst? Drivers For A Windows? Based System
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.
What is the full model number of the HP desktop?http://www.tenforums.com/installation-setup/56564-stuck-restarting-after-failed-factory-reset-reset-still-not-working.html
need help with asus tablet which is a windows 10https://social.technet.microsoft.com/Forums/en-US/55670851-f5df-4a1c-8382-c132aee0e6ad/my-asus-tablet-is-windows-1o-and-im-locked-out-and-i-want-to-reset-my-tablet-can-you-help-me?forum=w7itprosecurity
After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting uphttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Had-to-factory-reset-my-computer-after-the-reset-i-was/td-p/5842411
Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessicahttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Factory-reset-from-Bios-Reset-without-being-able-to-login/td-p/5626785
I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up againhttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Factory-reset-of-my-hp-stuck-in-a-reset-loop/td-p/5810661
Tried to do factory reset. Message said problem resetting pc. Diagnostic said hard drive failure. Drive were Windows installed lock u.lock and try again. How do I unlock the drive
Hello, Welcome to the HP Support forums. Thank you for posting! If you aleady performed the BIOS/UEFI hardware tests and if they say HDD fails, then this is it. The problem is hardware related - not Windows, not software and the hardware (HDD) needs to be replaced. Your options: 1) If your computer is still under active warranty period , please contact HP Support and inform them. They will work with you about the way to replace the faulty component. Contact HP:>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://support.hp.com/us-en/contact-hp 2) If your computer is with warranty period expired, you will need to replace the faulty HDD - buy it on your own. There are variety of options - vendors you can choose from - you need 2.5 inches HDD SATA. You can get it online or from PC retail store.You can also consider installing SSD instead of HDD - this is strongly recommended as SSDs are way faster, more repliable and lighter. More info on SSDs:>> http://www.computerhope.com/issues/ch001396.htm>> http://www.pcmag.com/article2/0,2817,2404258,00.asp How to replace the faulty HDD with new HDD or new SSD: please, find info and instruction in your computer's manual or watch YouTube videos as an example. If you do not want to do this on your own, please bring the computer (or ship it) to HP Authorized Service Center where the technicians will do this for you. If you are not sure where such a center is located, check these or contact HP for assistance in finding the nearest one for you:>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://support.hp.com/us-en/document/c00372730>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized Last part - once you replace the faulty component with new HDD or SSD - you will need to reinstall back your operating system - Windows or another. So,* IF your computer originally came with Windows preinstalled by HP (a.k.a. OEM Windows), then you need to use HP recovery media - DVDs or USB pen drive you have previously created or recovery media purchased from HP>> http://support.hp.com/us-en/document/c00006110 * IF your computer did not originally come with Windows preinstalled but you later installed operating system on your own, you need to use the OS / Windows installation media and install Windows on your own. Please, let me know how it goes and do post back if you need assistance. If my post helped you, please use the button to mark it as an accepted solution.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Tried-to-do-factory-reset-It-tells-me-that-my-hard-drive/td-p/5699580
Last Saturday my computer encountered a problem and i cant seem to fix it so Ill just have to hard reset my desktop if thats possible?
Is there like a button in the CPU or on the motherboard to press to reset it all?
Its not reinstalling windows because i do not have the discs.
And also if i reset it, will it delete my files on my Back-up drive (F:) ?
Before resorting to a Factory Restore, could you describe your computer and the problem that you are having? There is a tremendous amount of expertise here on this Forum, and they might be able to find a solution that preserves everything.
Most computers have a recovery partition and it is a matter of pressing an F# key to initiate a factory image recovery, but I would not do that until I had backed up all of my data to an external drive. Some companies, like Acer, claim that they will put your data in a separate folder and preserve it, but that did not work on a friend's computer that did require a factory restore. You do not need the Windows disks if you do a factory restore, at least in most cases that I am aware of. I am not a pro here.
Is your backup drive an external USB drive? If so, make sure it is unplugged ... just in case. If not, copy your backups, after they have been verified by the backup program (assuming you are not using Windows backup), to ensure that they are good, and make sure that you have created a backup recovery CD to boot from just in case the factory recovery is not successful. They can fail if the recovery partition is corrupt, or their are issues with the sector integrity on Drive C:\.
I really recommend that you post more information to assist the pros here (not me) to help you correctly diagnose what the real issue is. If you have a dying hard drive, for example, doing a factory restore is a waste of time.
Hope this helps. Have a great day.
I have a failed hard drive and do not want to have to ship the laptop in and have them fix it. I would much rather wipe the drive as I don't have much on it. Would it fix the failed drive? Please reply, thanks!
Hello Very sorry but no. Bad HDD must be replace with new HDD. The Grzyhttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/WILL-FACTORY-RESET-FIX-HARD-DRIVE-FAILURE/td-p/5846542
My issue on my friend's Windows Home Premium is that he at one point probably somehow made safemode booting as Booting of Issue and Problem,Endless Factory Setup Loop Reset Windows default I think it's prob virus and other stuff honestly Well to solve this issue we tried factory reseting the laptop The laptop is Dell Insprion to when it first came out hoping to rid of the excess files virus and to end the safemode issue oh yea when we boot the computer up it starts to make a Windows Factory Reset Problem,Endless Loop of Setup and Booting Issue window of black and white letters saying quot Loading Window files quot which it's loading system x drivers then it ends the window and then says it's loading the processors multiprocessor kernel then says smh like booting safemode- minimal services But when we restored the computer to when it first came out it worked then restarted the computer but when it restarted it still booted in safemode the exact same way like before also After doing that it leads to smh like quot seting up for first Windows Factory Reset Problem,Endless Loop of Setup and Booting Issue use quot and pops up a little window with tons of files being loaded or deleted not sure afterwards it says setup will continue after restart which it does and when it restarts it repeats the safemode and setup thing again so to solve it I tried to do startup repair which failed and then saw that I can use command prompt but now I have no idea what to do plz help SUMMARY Endless loop of windows setup with window and restarting as well as booting in safemode startup repair don't work Another option might be command prompt but not sure what to do next
Try this to get out of Safe boot.
When you are booted go to System Configuration.
Select Boot and uncheck Safe Boot and then Restart.
The first few days it was doing fine and had no issues until I just had a random bsod. I figured that it wasn't much of an issue since it didn't happen again for a couple of days. Now after around 10 days, i can't start up my computer because every time i log in, it bsod.
My computer is a HP Pavilion a6242n PC.
I have a NVIDA graphics card and I run windows vista.
Have you applied all the Vista updates up to and including Service Pack 2?
I recently got an external ssd and I'm now thinking of putting my current, four year old os, on it. however, it's a little bloated with programs, videos and driver updates; moreover some of my drivers don't work properly anymore causing me to BSOD when I run certain programs. I wan't to keep all my stuff on my C drive and have the factory version of windows on the SSD.
If It helps my Computer is a Toshiba satellite P755-S5390
So my phone Lumia was hit with the restart bug I was left with no option but to do a factory reset I went through the proper procedures I somehow managed to verify that my phone had created a backup of my apps and settings I removed the SD card just in case Etc etc However after the reset upon attempting to download my backups I was met with several problems The first OneDrive apparently has no backup for me to access I've tried numerous times but there seems to be no backups to be had The second several apps I had had installed are seemingly no longer available on the Windows store So what am I to glean from all this Because of some poorly coded bull leading to an OS or firmware bug bug hard restart and after defaults. Issues to factory reset I've lost a hefty chunk of personal data and cherished applications despite using MS's 'backup' feature if this sounds hostile it's likely because it is I'm very agitated by this I still have the SD card unformatted However there seems to be no meaningful way for me to recover what Issues after restart bug and hard reset to factory defaults. is on it At least not in any way that my phone will recognize Any advice anyone can give besides dropping this piece of junk and getting an Androidhttp://forums.windowscentral.com/ask-question/442062-issues-after-restart-bug-hard-reset-factory-defaults.html
Sorry for any errors. Typing on my phone.
So I installed a graphics card a few months ago. Today i decided to factory restore my computer. I've plugged in my old integrated card but it's not displaying. I did upgrade to windows 10. So i don't know if that might have something to do with it or if the computer is still driving get drivers working. Hope this makes sense. Thanks for any help.
In my experience, if you put a card in the PCIe slot, it will usually be the default after that. Try plugging the monitor cable into the new card you installed, it should run just off the stock VGA driver in windows. Otherwise, on some MB's you can go into the BIOS and select the default port. If that fails, remove the new Graphics card, perform the factory reset again, and then install it after putting on windows 10 again.
Hope that helps.
I am really tired to Factory Reseting my Laptop .I lost my system partition and when doing factory reset Reformatting the windows partition of your hard drive works good,but in next copying files required to restore the hard drive progress is only 6% then stop .What should I dohttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Factory-Reset-Problem/td-p/5652365
Well...I want to reset my hp pavilion laptop but every time I try it says: There was a problem resetting your PCNo changes were made.It won't let me check for solutions to the problem and I am just looking for help.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Factory-Reset-Problem/td-p/5705386
I have a Toshiba Satellite L D-S It was a great little laptop for a few years then it became very slow I had actually turned it off and put it away for a few months because I didn't feel like messing with it Well I got it out and ended up doing a factory reset on it At a certain stage of the update process the CPU would peg at and stay there and looking for updates would lock forever looking Well looked around on the net and it's a known issue Downloaded a patch update for the update client and it seemed to fix the issue It found Problem reset factory with and downloaded about more updates and the CPU was no longer pegged at Great news right Wrong As it is updating it hangs up on about update and nothing more happens Problem with factory reset Just keeps installing updates stuck on in perpetuity I know patience grasshopper let it keep going I did so for over hours still stuck on update I have tried interrupting the updates and am unable to do so In fact that was yesterday Just now opened it to get the specs and still stuck on This is the second time I have tried to reset the computer The first time I did a hard shut down and when I turned the computer back on the CPU was once again pegged at and wouldn't install the rest of the updates Here's the specs Toshiba Satellite L D Windows Home Premium bit AMD Sempron SI- mhz GB RAM I'd appreciate any help you can offer
Reboot, turn off automatic updates and look for KB3145739 in update history. If you do not have it then install it manually. Are you currently as SP1? Right Click Computer > Properties. If not at SP1 you can install it manually and then KB3145739. Reboot and then check for updates with auto updates still disabled. See if this solves the problem.http://www.bleepingcomputer.com/forums/t/612022/problem-with-factory-reset/
I tried to reset my linx 8 10 to the factory settings as recommended if you wanted to resell.about half way through i got the message Reset problem. and a box saying continue.
i was given the choice of resetting again or going back to windows 10; i tried going back, but now all i get is linx on the screen, disappearing and reappearing
Hi, I have a thinkpad yoga s1 - 12.5 size, 8gb ram, core i5 - currently on windows 8.1I had various issues with wifi, graphics etc... which led me to factory resetting the laptop with the recovery cd's which came with the laptop . When now looking at the system information from control panel it is displaying the wrong processor and ram information (core i3 and 4gb. Since ressetting the time is also displayed wrong. From task manager the ram is also displayed at 4gb. How do i resolve this please? I have done all the windows updates, however there is one update from 'lenovo system update 5' which fails to download, which is a Thinkpad bios update non-vpro. Appriciate all the help.
Also like to add i have sent the laptop for repair under warrenty through which i have had the motherboard and wireless card replaced. i did not check however then if the system information was correct.https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Factory-reset-laptop-now-have-new-problem/td-p/3294236
Like others, our Stream hard drive is full and the computer is now nothing more than an expensive paperweight. I was attempting to do a hard reset. However, due to a bad battery, this has been impossible. I turn on the machine and start tapping f11, but a warning about the battery appears and disrupts that making it impossible to get to the proper screen. If not for the Windows updates eating up the hard drive, it would still work as long as it's plugged in, bad battery or not. Is there a way around the stupid message or a way to kill it? I will not be buying another Stream. We've loaded no programs on it. It was just for web browsing and watching Netflix.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Problem-with-factory-reset-on-Stream-11/td-p/5763207
How to Factory Reset Windows or upgraded to Windows from Windows or This Factory There resetting Reset FIX PC a problem was your Windows10: is also a FIX for the ERROR There was a problem resetting your PC This fix is only for Legit Authorized Copies of Windows or Hey all I upgraded to Win from Win when it was released for free upgrades in It is now and I wanted to Factory Reset my PC so I can start fresh again I attempted to do it from Settings Update and Security Recovery Reset this PC as suggested by Microsoft but I received Factory Reset Windows10: There was a problem resetting your PC FIX and error saying quot There was a problem resetting your PC No changes were made quot After searching the web I found many different fixes but they all seems so involved Making a boot flash drive or burning a Factory Reset Windows10: There was a problem resetting your PC FIX DVD and use their software There is an awesome tutorial on this forum called Windows Clean Install but I like to KISS when I can Keep It Simple Stupid so I decided to check with Microsoft com before I started that process THE SIMPLE FIX I FOUND THAT WORKED FOR ME Go to Windows Click the quot Upgrade Now quot button Follow the prompts and you're good to go Works with Windows and Simple enough for me I wasn't able to find this simple suggestion when searching the web so I felt I should post it in hopes it helps someone too - TANKACHOO
Originally Posted by Tankachoo
I wasn't able to find this simple suggestion when searching the web so I felt I should post it in hopes it helps someone too
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
I did a factory reset on my emachine et1331g and now I can't connect to Internet. Says modem error and it's a wireless connection. Also it's a desktop. Please help if you can
Did this system come with a wireless card or was it added? If it was added, you probably need to install the driver for the card. Post a screenshot of device manager.
In addition when you restored the system, you removed any stored pw. Have you scanned for the wireless network and inputted the correct pw?
Hi, I have been on line for procedure to factory reset my dell inspiron n5030 laptop, it advised me to turn on laptop then press ctrl and f11 until a particularlar screen came up but everytime I tried to do so it just went straight to normal start up, what advice do you have for me please
Unfortunately, a Dell computer with XP does not give you the Restore to Factory settings. That only applies to newer Dell computers, unless you have a Restore CD in your collection? If not, you can try to contact Dell https://www.dell.com/support/diagnos...t=y&redirect=2, but since it is XP, they probably won't help you.
You can purchase one from Ebay or Craigslist,
I haven't done a wipe and reload of my OS in a long time and just a week or so ago i heard someone say something about a factory reset and heard all about it but didnt hear much about how to do it so how is it done . I googled/youtube searched it and it gave me nothing about it all it came up is restoring your computer and recovery options so is there an easy way of doing so any help would be appreciated.
Sorry for my bad spelling and grammar errors.
It's doable through tutorials on this site IF your PC has the capability. Some do, some don't.
But a few questions:
Have you made one or more "recovery" discs, by burning to a CD or DVD?
If you have not made recovery disks, your PC may or may not have a recovery partition that will allow you to restore to the state in which the PC left the factory.
Are you familiar with Windows Disk Management?
Does your PC have a sticker on it with a 25 character "Product Key"? If it does, you should be able to do a fresh install of Windows that you may prefer to a "factory reset", depending on your preferences. Many people don't like the configuration from the factory and would prefer a custom setup. Maybe you would. Maybe not.
So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.
I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. I'm not sure what I'm doing. This was much easier to do in Windows 7. But anyways, I would really appreciate any help on overcoming this so I can restore my computer.
Have you made the OEM manufacturer's Recovery Disks?
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)
I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
Hello, I have an older (2007 ish) ASUS laptop that has Windows 7 installed. It is rarely used so I'm not in the market for a new laptop, but it is running extremely slow. Will not download updates, etc. There is some sort of conflict.
I'd like to wipe the whole thing clean but here's my dilemma. Windows Office is installed but I don't have the installation CD's. If I do a factory reset, is there any bare-bones types of word available for download?
Really Word (and IE/Firefox) are all the laptop is used for, so I didn't know if there was some bare bones "light" version of Word out there. Alternatively, is there anything I can download from the laptop now and reinstall after the refresh?
I just don't want to spend hundreds of dollars on a new version of Office.
What version of Office are you running? There are no bare-bones versions of Word unless you are talking about free programs that can open Office Documents. There are number of those including Kingsoft, Open Office, and Softmaker's Free Office.http://www.bleepingcomputer.com/forums/t/602859/windows-7-and-factory-reset/
Hi I began a factory reset on an old windows 7 laptop during the process the laptop lost power,I managed to start the reset again but it's been saying please wait for the last three days when I boot into safe mode everything seems to be set up.Is there anyway to stop or force stop the reset.
I've been trying to get it to factory reset with no luckI turned laptop on and it said automatic repair then changed to diagnosin problem and didn't move for about an hour so tryed to resetI've held the power button and f11, then troubleshoot, there's no option to reset so done system restore , that said there were no restore points , and took me to a new menu with the reset option I clicked that and it just stayed on that screen for hours
Emma16 Hello;Allow me to welcome you to the HP forums!I read your post about problems resetting your laptop and wanted to help -- but need more information. According to the HP website for your model laptop, it only comes with 64-bit Win10 preinstalled. So HOW did yours get 32-bit Windows on it?We can proceed once you provide the information.Thankshttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Please-Help-with-factory-reset-windows-10/td-p/5797403
I'm returning my Asus G53sw-A1 w/ Windows 7 and getting a replacement shipped.
Long story short, my video card is demonic.
Anyways, I have done a lot of personal work during the last week and want to make sure everything is absolutely wiped clean before I ship this back.
How do I do this?
Thanks in advance,
Just hit it with the oem disks that came with the computer that should wipe everything and return it to a factory state.http://www.sevenforums.com/installation-setup/169430-how-do-i-reset-windows-7-factory.html
Hi was wondering if someone can help please. My Samsung laptop came with windows 7 installed and i done the free windows 10 upgrade. It was all good for a while and then I had an update and now i can get to my homepage but none of the icons are working. I think to myself the only way I can sort it out is to factory reset the laptop but because i have got windows 10 on it now and it was windows 7 am i still able to do this and what operating system will i be on
i've factory reset my laptop and its been an hour since it was 9% , it didn't go on any higher , any ideas whats the problem here?http://www.eightforums.com/installation-setup/73952-windows-8-1-factory-reset.html
I bought my Pavillion in 2014 and of course it came with Windows 8.1. I've upgraded it to windows 10 for about a year. I'm still a student and I want to use purley for school work. Problem is I have lots of junk on it like games that I no longer need. I thought of a lot of things to speed it up as it is painfully slow such as an SSD upgrade, but that is a bit pricey. The only thing I could think of is reset it so it doesn't have loads of rubbish running in the backround becuase the disk is always running at 100% usage (even at idle). So I was thinking, if i reset it to factory settings, will it keep windows 10 on it or will it degrade back to windows 8.1? Many thanks
JC442 Hello;Allow me to welcome you to the HP forums!A "factory reset" returns the PC to the state it was in when it left the factory, so of course, it will reinstall the original OS, drivers, and apps.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/If-I-factory-reset-will-it-keep-windows-10/td-p/5797936
bought a used windows 7 pc. the owner built it themselves. i want to factory restore it... but it says i need the windows 7 disk to do that (something like that cant remember exact phrase).. which disk do i need exactly... would i need to buy the whole new windows 7 program? or are there just ones so i can just facorty reset it?
and also will i lose all my drivers?
Hello! I have an old Dell Latitude D630 with Windows 7, I do not have the disk, and apparently the product key I got from NirSoft's ProduKey isn't valid. Is there any way to reset it?
What are you trying to reset? Are you looking to reinstall Windows.
A program such as this one should be able to grab your key:
I have a Gateway All in One that was having unresolvable issues probably from a virus. I performed a factory reset back to the OEM Windows 7. I had updated to Windows 10 during the free period prior to the reset and I understand that Windows will recognize the PC motherboard as already having qualified for the upgrade. I'm not sure how to do that as the Windows 10 download at Microsoft is only availble for purchase. Thanks for help.
You'll have to buy a key. Then you can download the iso.
I just attempted to do a factory reset of my Dell XPS 13 9550 running Windows 10. The factory reset failed. Now the laptop is in a loop - Shows the Dell logo, then a screen saying there is an error "hard drive not installed" then a black screen, then the Dell logo again.
Hello? Can anybody help me with this?http://en.community.dell.com/support-forums/laptop/f/3518/t/19682158
i have lenovo thinkpad 2 tablet it was not running well so i decided to reset it ...
but after 1 hr,it says "WINDOWS INSTALLATION FAILED PLEASE RESTART THE INSTALLATION"
and it keeps on repeating the same thing...
please help me ....
If it is still under warranty, call Lenovo. IF you tried to reset to factory defaults, and it is still failing, then you have something else that is going bad. My suspicion would be memory as that is what happened to me although it was on a desktop. Something to check...good luck.http://www.eightforums.com/installation-setup/49038-performed-tablet-reset-now-unable-start-tablet.html
Ok so i have an HP a n desktop I was having all sorts of little problems with it so i decided to use the factory disks to reset the computer back to ground zero Now the problem is after going through both disk and it moves on to a dos screen that says Administrator x windows system mcd exe at the top of the screen below it sas that volume is slelected volume deskpart marked the current partition as active leaving kiskpart x MAESTRO TMP gt PLEASE HELP I CANT GET VISTA TO LOAD I'VE BEEN DEALIGN WITH THIS FOR SEVERAL HOURS NOW PLEASE CAN ANYONE HELP EDIT MIN LATERISH - Ok so partition maestro factory reset, problem system i decided to try one more thing I had already removed my newer vid card so since nothing else was working i unpluged my internal tb hard drive which i had installed a few months ago needless to say it worked i hope this in some way might help someone else out too my only thought now is how can i have my factory system reset, maestro partition problem new tb hard drive and new vid card installed and be able to make all of this work the way it was supposed to in the first place any thoughts
Do you have any data you need? A fresh install would be ideal here. You should get an installation DVD and install the OS on a fresh HD.
Let us know if you need help with this...
When I try to connect to a wireless connection on my laptop Running Windows Vista I get the following Windows Wireless LAN Extensibility Framework stopped working and was closed A problem caused the application to stop working correctly Windows will notify you if a solution Factory Reset Wireless Image Dell problem after is availableClick to expand The really strange thing about this is as follows I have been using the same wireless connection for my laptop since buying my laptop I ve had to Dell factory image reset my machine twice and all three times Counting the first time when it was new I was able to connect and save this without any problems I was connecting to the internet just fine but my computer was running extremely slowly I could not manage to narrow down what the problem was but I didn t think it was malware at least not that I could tell so I decided to Del factory image reset it again as that had worked in the past and I had my personal files backed up on an external hardrive No longer connected When I factory image reset the machine I had nothing connected to the machine and I haven t connected any devices installed any programs or changed any settings since then Everything works like it s brand new except I m getting this brand new error message Never seen it before Any idea what s happening and how I can fix it Thanks Technical Information Vista Premium Intel AGN Wireless-N Mini-card Intel Core Duo T GHz Mhz FSB M L Cache nbsp
I have a Aspire AST671 computer and would like to use the backup files to bring the computer back to it's factory setting by using the ALT-F10 keys.
But the backup files were deleted from the harddrive, I used a Partition recovery program and recovered the directory PQSERVICE and all the files to reset the computer to factory settings, The PQSERVICE and all files are on my C:/drive, but I can not use ALT-F10 keys to reset the computer. How can I start the recovery without using ALT-F10.
Any help would be appreciated,
I just restored my Dell Inspiron to it's original factory settings.
It has Vista Home 32 bit. I got the "Reset was succesfull" screen.
Now at start up I get my user name (there was always only one user acct.) and when I type my password it does not accept my password.
It may be possible that when I purchased the computer three years ago I used a different password and then changed it and have just forgatten that I did that but I doubt it.
Should I just throw this thing away or is ther any solution to get past the welcome screen?
Maybe there is no password at all at factory settings?http://www.vistax64.com/general-discussion/239365-vista-dell-reset-factory-settings-problem.html
hi there I bought windows 8 as a download back when it was first released. I reverted my computer back tofactory settings today to solve a few problems I was having with my system, however I am now back to windows vista!! how can I recover my windows 8?
I dont believe you can undo a reset/refresh unless you made an image of wiin8 at some point when it was running..
You may have to reinstall that downloaded version.
Which reminds me Im going to do one today! I have my win8 setup very nice, I dont want to have to re-do it...
My Navy father is shipping back out to Kuwait in a few weeks and a friend gave him a laptop to Pro reinstalling reset Help Windows factory 7 / take overseas It seems to be plagued with viruses Google redirects fake antivirus popups etc have made this computer nearly unusable We have tried everything and thought the issues were fixed but they keep coming back At this point we are at our wits end and just need to wipe the bleeping thing Please forgive my noobishness but I am an amateur when it comes to this stuff and my dad has no one else to help him with this stuff We need to reinstall windows pro but we do not have any discs and there seems to be no option to completely wipe this thing like i can with my desktop which apparently has windows formatted to the HDD permanently The computer is an HP Elitebook w Help reinstalling Windows 7 Pro / factory reset As I said we do not have the install discs for windows Will it be necessary to obtain some discs or is there anything else I can do to completely wipe everything and start from scratch There is nothing that needs to be backed up Any help would be most appreciated as my dad would love to be able Help reinstalling Windows 7 Pro / factory reset to use this machine to Skype with his Help reinstalling Windows 7 Pro / factory reset family back home Thank you in advance
A factory reset does the job, see http://www.manualslib.com/manual/667014/Hp-Elitebook-8560w.html?page=131 .
So basically my computer has ceased to function on the latest windows update disk usage is occurring at all times leaving the computer inoperable and I've found that reverting it to factory settings and not updating fixes that Well the other night I clicked on update and shut down accidentally rather than sleep I immediately out factory power reset Windows during 10 went to factory reset it again and it finished and put me at the setup screen at that point my power went out Upon turning the computer back on it came up with the screen That shows the windows logo and has a loading circle let this quot load quot for about hours before shutting the damn thing off and rebooting It takes me back to the same Windows 10 power out during factory reset screen where I proceed to give it hours finally it takes me to a screen that says administrator and has another loading circle I have now been on this screen for an additional hours I have no Idea what to do at this point I have tried to reinstall windows from a DVD and from a USB Windows 10 power out during factory reset but for some reason it tells me to insert actual boot media I have tried multiple different win and Windows 10 power out during factory reset isos on dvds and usbs and none will work Any help would be greatly appreciated as I fear this os is slowly taking my sanity Thankshttp://www.tenforums.com/installation-setup/47755-windows-10-power-out-during-factory-reset.html
after having problems with my computer the shop did a factory restore reverting back to windows 8.1 when I try to reinstall windows 10 get error message 0x1900101-0x40017 how can I get windows 10 back.http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/reintall-windows-10-after-factory-reset/td-p/5734817
Hi all Recently my computer has Can't Reset (ASUS)--Looking 8.1 Windows on ISO Factory for been encountering problems involving speed and whatnot and I have found no method of fixing them I have been looking to reset my PC and went to do so through the Can't Factory Reset on Windows 8.1 (ASUS)--Looking for ISO built-in tool that is supplied on my ASUS laptop by pressing F at startup I chose to reset my PC but it returned an error saying the recovery partition couldn't be found So I went to do so through the PC settings and it rebooted my computer and told me the reset failed I checked and found the recovery partition using MiniTool Partition Wizard so it still exists Apparently this is an error other ASUS users have found after updating to Windows I don't know how to solve this problem and figured I may as well reinstall a fresh copy of Windows without all the ASUS bloatware and garbage So I hunted for a Windows ISO file and failed I've tried multiple methods One involving using a product key to download Windows to an ISO file through Microsoft's Windows Setup and that failed because the product key was OEM BIOS-based and not retail So I'm stuck between two problems here I can either try and do a factory reset by somehow fixing the recovery partition through some miracle or With extreme luck find a Windows Core ISO setup and install that and refind the drivers for my PC Any help would be gladly appreciated for either PS sorry for the overly-long sloppy post it's really late and I'm too tired to think properly Apologies for my stupidness
Probable cause is that your recovery partition is corrupted. You may order Recovery Disks from Asus:
I had been having problems with my work PC for months Very slow boot up lagging during use programs not responding reset even not - boot Windows after factory will etc Then worse issues started like the system restore not saving any restore points not allowing me to manually create restore points I tried all the normal stuff Sfc Scan came up clean Check disk came up Windows will not boot - even after factory reset clean AVG and Malwarebytes scans Windows will not boot - even after factory reset were clean It seemed like the longer I left it Windows will not boot - even after factory reset on the better it ran but anytime it restarted it got terrible again Then about a week ago I tried to do another Check Disk I scheduled it and restarted the PC as I was leaving for the day When I got in the next morning I checked the event log and no Check disk was on there So I tried it again that day and the same thing happened Then yesterday it all blew up I was on my PC it was mostly running ok except for skype which would not properly connect Since I need that program working to do my job I restarted the PC It would let me enter my password but then was stuck on the Welcome screen for about minutes So I powered down and tried to boot into safe mode and it did the same thing stuck on the welcome screen So I powered down again and went into start up repair Startup repair failed I used a command prompt to run check disk on C and it only took about seconds which I found odd but it said it came up clean I also did it on DBackup and it also took about seconds and came up clean Then I did it on EOS and it was going extremely slow Even the first verification stage it was average minutes to scan each file At this point I had just left it there to work on itself while I did other things in the office and when I came back to the PC it had just powered itself down I dont know if it ever finished the scan So at this point I couldn't waste any more time on this and all my files and programs were backed up externally so I just did a factory reset Which seemed to work Yesterday afternoon everything was running smoothly and quickly This morning I come in and try to log in - once again frozen on the welcome screen After about minutes I tried to reboot and was forced back into the startup repair Where can I possibly go from here If a fresh install didn't work then what will
It may be a corrupt Windows Update, is your PC set to auto update?
Perhaps another reset but this time set updates to notify.
Also check the disk health with its manufacturer's tools.
So I recently did a factory reset on my windows 8 computer due to my computers performance anyways after the reset was done my computer was very slow. Every time I would try to open my browser it would open up like literally 1-2 minutes later, even when I open my charms bar it would lag then open it. I did a full virus scan, optimization, clean, SFC SCANNOW in CMD, cleaned my temp, installed all the boatware... I don't know if this is a virus or just a simple error. Any help will be appreciated!
Hi everyone reset and Asus factory Windows 8.1 I recently purchased an Asus G JM RoG laptop and was concerned with some of the issues I've been reading about the factory reset procedure on the newer models On the older models I've had to factory reset it was as easy as pressing F on boot and selecting to reset the laptop to factory settings no boot disc USB or Windows CD key was required these computers ran on Windows My computer came with Windows factory installed and I had some questions regarding factory reseting this laptop in case it's required in the Windows 8.1 and Asus factory reset future Can I still press F while booting and factory reset this computer without needing any sort of recovery CD or my Windows CD key as with past models Another question regarding the new quot refresh quot and quot reset quot options built into Windows and is the reset basically the same thing as the Asus Factory reset on the older models or is it a different method It seems that on almost all the guides I've looked at people are having issues with needing a recovery CD and their CD key is there a difference in the two options Does the windows reset still work off the Asus Recovery Partition or if the need arises should I boot into F Thanks for the help everyone
To reset to factory conditions, F9, Troubleshoot then reset. These instructions are on page 84 of the owners manual.
Notebooks & Ultrabooks - ASUS ROG G750JM - ASUS
Refresh or reset is covered in this tutorial.
Refresh or Reset Windows 8 without Installation Disk
You should create a Recovery Drive
Recovery Drive - Create with USB Flash Drive in Windows 8
Always backup your data on a regular basis.
You may also create a disk image or your entire computer using something like Mascrium Reflect (Free). If anything happens to the drive, you could restore the image to your computer.
Hi Everyone Teb here with my first post on the forum I am hoping one of you have run into my factory machine 8 reset Can't windows this problem and have a good solution I downloaded files that I didn't want Can't factory reset my windows 8 machine and they have proven to be nothing but trouble An example of one of the files is an extension call PriceChop To remove it I went to the control panel and uninstalled Then I went into all of the web browsers on my computer went into the settings and removed the extensions They appear to be removed until I restart my computer I go back into Chrome and the extension is still there I decided to download a program called SpyHunter which is a malware remover I ran the program about times and it is still unable to find and remove the files I searched and searched but have been unable to find a way to remove the unwanted extensions It has gotten to the point where the virus removed my Norton anti virus security and is trying to log into windows by itself My wife woke me up to tell me that my computer was freaking out Sure enough it was trying to log into windows I would see a password being entered and then a log in attempt I am at the point where I just wanted to factory reset Well jokes on me I go into search and typed reset I choose to completely reset to factory settings When it goes to start the process it tells me I have files missing and to insert media I come to find out that after I upgraded to windows via the windows store I am now unable to factory reset Something about the ISO file no longer being there So I now leave the topic in your hands and hope you have a solution for this mess Thank you all in advance for your help
If you could get your hands on a Windows 8.1 disk/USB then you can use that to boot into the advanced options and reset the PC. As most helpers and advisors on here would probably agree, resetting the PC should always be a last-ditch effort when all other options were exhausted. You could try visiting the malware removal forum: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ and posting the logs requested to get help by a trained BC member.http://www.bleepingcomputer.com/forums/t/546992/cant-factory-reset-my-windows-8-machine/
I was trying to factory reset my laptop to give it away to a friend and when I was doing that it had a problem doing so. So I tried to restart it and now it give me a black screen with white lettering (an operating system wasn't found. Try disconnecting any drives that don't contain an operating system.) I tried f11 at the beginning but it just has F11... System recovery but I just freezes..... Helphttp://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Trying-to-factory-reset-after-installing-windows-10/td-p/5619732
Hi my recently purchased HP 15 Notebook started freezing a lot and the disk light was staying on continuously. I spoke to a technician and he instructed me to perform a PC reset.
After waiting several hours I realised my PC was stuck at 41% and then after waiting several more hours to see if it would continue it said "There was an error resetting your PC. No changes have been made". I am able to use my PC in Safe Mode but if I perform a Virus Scan or use chkdsk it freezes after some time.
Still unsure what to do. Any help is greatly appreciated!
Control Panel > Recovery > create a recovery drive..
Boot from recovery media and select refresh..
The subject pretty much says it all. I have a Lenovo Yoga, and had to do a Factory Reset. Now I'm getting an error that it's not activated. I've gotten the key off the computer itself, and done the Microsoft Activation Center's thing, and couldn't get anywhere. This product is legit, it didn't go anywhere, so why am.i having so much difficulty??https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Did-a-complete-Factory-Reset-Now-Windows-8-1-not-valid/td-p/3425808
Hi everyone just wondering why my computer randomly reset itself to its previous out of the box condition Actually not even that I just put it on today and after I logged in it said it was configuring Windows so I thought maybe it was just an automatic update that was being applied Reset? Windows 8 Random Factory However my windows theme has been changed I have lost all of my tiles except maybe a few and my desktop Icons have been cleaned up not completely just Random Windows 8 Factory Reset? the ones I don t use often Also I am missing a lot of files from my documents my desktop my downloads and anywhere else I saved files The browsers I use which are Chrome Firefox and IE all start as if it was the first time they were used also all of my bookmarks saved passwords and all other records are gone However none of the software I installed has been changed or removed I checked my update history and according to that record I haven t received an auto update since July st It is very unlikely that anybody else has used my computer in the last hours because nobody else knows my password nor can they guess it I am not sure what else to consider any ideas nbsp
Okay, all of a sudden, I log in today and everything is back to normal again. All of my files have been restored just the way they were. The theme has been restored, my tiles, my browsers, everything. Very strange, maybe it is a virus, either way I am not ready to mark as solved because it might happen again.
I really need 7 reset factory after pro do a windows Can't reinstalling help on this I can't seem to fine a solution anywhere My hp probook s came with windows pro and i had it upgraded to windows pro i have the disk then i downgraded back to windows pro using the installation disk that came in with the laptop After the reinstall i downloaded the internet driver so i could go online and start doing the windows updates But after the reinstall updates and such i found that there's nothing on my laptop like the softwares that should came in with my laptop like the very first time i use my laptop So i thought of doing a factory reset Here's the problem i know for my laptop to do a factory reset is by pressing F on start up but when i do so it asked me to put an windows installation disk with an error code see below I have the HP RECOVERY E HP TOOLS F and Can't do a factory reset after reinstalling windows 7 pro SYSTEM D files I have the windows installation disk and a Application and Drivers Recovery DVD that came in with my laptop Please help me i've been trying to fix this for a few days now ps on the disk management it says that i'm still missing a few drivers but Can't do a factory reset after reinstalling windows 7 pro i can't go on the HP download page for some reason so i can't get the drivers that is missing Here's the message after pressing F on start up Boot Manager Windows failed to start A recent hardware of software change might be the cause To fix the problem Insert your Windows installation disc and restart the computer Choose your language settings and then click quot Can't do a factory reset after reinstalling windows 7 pro Next quot Click quot Repair your computer quot If you do not have this disc contact your system administrator or computer manufacturer for assistance Status xc f Info The boot selection failed because a required device is inaccessible
unfortunately; this sounds to me like something may have corrupted the boot manager when you tried to downgrade to windows 7. If you have the windows 7 disk; i would try running it off the windows disk and doing a repair. Also; you might want to refer to the following link which will give more in depth detail on how to troubleshoot this:
Troubleshooting Windows 7 Failure to Boot
My computer was running slow so I tried to factory reset my computor. It got to 33% and failed. I tried again and again but it keeps getting stuck at 33%. When I try to boot up normal it is unable to start windows so I can't get into safe mode. This is the error it gives me when I try to restore.
Restore failed - error code=0x17 (WIMAPPLYImage cannot apply image : data error (cylinder redundancy check).)
I have an emachines. It has a product key on the side but when I tried to put it in on Microsoft Windows download, from another computer, it said that this key goes to a software from computer. Is there any way I can get windows back?
Well...eMachines was acquired by Gateway...which was acquired by Acer...which no longer supports the eMachines line. See http://www.neowin.net/news/acer-ditching-cheap-emachines-pc-brand .
Both Gateway and eMachines seem to have a history of possibly faulty recovery mechanisms.
The only thing I can suggest is to contact someone at the eMachines website and try to get replacement disks,
eMachines Customer Service
my name is sagie and i have my reinstallation disk of windows 7 but he is scratched(not working)
i have all other details but this disk id done for .
now my computer was "fixed" once so i dont have the recovery in my hard drive.
i want to creat a new reinstall disk or something so ican finally format my computer again.
btw i have dell inspiron n5010 win 7 X64
thanks for help (:
Please take a look at the bottom of your laptop and check whether there is a COA sticker like the below one.
If yes, you can use the key printed on that sticker to perform a clean installation. Please refer the detailed guide written by "gregrocker" for more info.
Clean Reinstall - Factory OEM Windows 7
The guide covers everything you need to know and includes download links for legal versions of Windows 7. Make sure to download the exact edition of Windows 7 image which will be printed on the sticker ( ie Pro means Professional ). After performing the clean install, use phone based activation as online activation is not supported for OEM installations.
Activate Windows 7 by Phone
Windows vista recovery disk stuck on 95%..should I turn off computer, remove disk?? Been stuck on this screen fir almost an hour
Kind of late to ask, but what was the problem & what other fixes did you try before attempting the factory reset? The reset is a somewhat drastic move & you may end up losing everything. Hopefully you backed up all your files 1st.http://www.computing.net/answers/windows-vista/factory-reset-of-windows-vista/14098.html
I have a newer Samsung laptop with windows 8 along with a system recovery cd, but no
matter what I do I am unable to restore it to factory. I am able to perform the reset, but
all of my original settings are still there. I would appreciate any help. I'm pretty sure I
have some sort of virus.
if that is the case your system is using a customrefresh.wim and not the needed istall.wim
right click > command prompt > run as admin then type
post the results by using the snipping tool
i just want to restore to factory settings. i don't have the discs. i cannot create the discs.
i have tried to use the only get a recovery manager, but it just restarts and nothing happens. i tried the same but pressing F11, but i system restore a previous date.
Tech Support Guy System Info Utility version 184.108.40.206
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: AMD Athlon Dual-Core QL-65, x64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 2814 Mb
Graphics Card: NVIDIA GeForce 8200M G, 256 Mb
Hard Drives: C: Total - 141757 MB, Free - 13046 MB; D: Total - 10865 MB, Free - 1847 MB;
Motherboard: Wistron, 303C, 08.60,
Antivirus: AntiVir Desktop, Not Updated
Did this machine come with Vista installed and then you installed Windows 7?
If so then the Factory Recover to Vista was wiped out.
So, you will need to get a Vista recover CD from the OEM of the computer OR use the Windows 7 DVD that you upgraded with.
I'm trying to reboot my Windows 8 (factory reset). I followed the tutorial of eightforums.com, though
it is still not working. I tried three differents things
1. I went to settings, change PC settings, general then remove everything and reinstall windows but I had the following error message "Insert media, some files are missing. Your windows installation or recovery media will provide these files".
2. After booting my usb key with the installation files, I restarted my computer then I went to "Troubleshoot"
then "Reset your PC" and I had the following error message "Insert your Windows installation or recovery media to continue". So failure
3. The last thing I found do not do a factory reset, but ask me where to build the OS between 8 different partition. (I have Debian, Ubuntu (which doesn't work) and windows 8 and one "shared file" between Debian and windows8
Going to say right off that I have very little knowledge on computers so I probably won't understand any complex solutions Hopefully it Reset 7 Factory Install Windows Cannot After won't Windows 7 Cannot Install After Factory Reset have to come to that My mom factory reset her computer as a last Windows 7 Cannot Install After Factory Reset resort after we couldn't fix the multitude of problems it had but after the reset completed Windows refused to install back onto the system Originally we had been getting a message that Windows was not compatible with her laptop which is store bought Acer not custom-built However prior to the reset we had been running Windows just fine This message which included an error code only showed up one time and we haven't been able to get the error code since unfortunately I never wrote it down Now when we try to start it it says quot setup is starting services quot That operation fails and we get a pop-up that says quot Windows could not complete the installation To install Windows on this computer restart the installation quot Clicking OK just makes the same message pop-up again and no matter how many times we restart the installation we just return back to this The only solution I've seen suggested in my research of the problem is to try reinstalling Windows via the OS installation disc However to my knowledge we have never had a disc to do this with so that isn't an option for us Are there other solutions My mom's schooling depends on having a working computer so we're understandably freaking out Thanks in advance
Hi and welcome to SevenForums,
I would first try to recover your files this is a little complicated but there's a good video available
Emergency Kit - save your files from a dead OS
Then after that I would just go ahead and prepare for the worst case and buy win-7 again from either Newegg or Amazon
If you know which bit 32 or 64 and 7 Home Premium or 7 Pro you had before ?
If not post the SNID and brand computer and we might be able to look it up on the manufactures website for you,
The SNID is a tag on usually the bottom of a laptop and or on the side of a desktop that also has the windows activation key on it = We do not need the Key just the SNID # it will tell everything about the machine you bought.
So I'm trying to factory reset my laptop to no avail. I am trying to do it through windows PC settings but the app will not open and instead, it gives me an error. I have uploaded the screenshot with the error. I'm unsure if its malware or something but I really want to reset everything.
My internet has been super slow and we already had a tech guy come in from my ISP which they found something but are unsure if its what's causing my incredibly slow speed. I'd rather just try and figure out if its something in my computer (I've tried running a few things that takes a long time to download but they had not detected anything).
I have an msi laptop with windows 7. I have been experiencing some issues with it. Last night I tried to do a factory reset. The one where you press F3 during startup. Everything seemed like it was going great. The progress bar was moving along. It got all the way to the end and nothing happened. I left it alone overnight hoping it was just slow. This morning it's still displaying the progress bar and the elapsed time is still ticking away. Nothing has changed. I don't know what to do! To add to my sense of panic, there is a note on the top of the screen clearly stating to not touch any key while the reset is happening. Clearly the computer is trying to mess with my mind on purpose.
A factory reset should never take more than a couple of hours if that. Obviously something is wrong. If you were having issues before the reset the failure could be due to a hardware issue such as a failing hard drive. You will need to stop the reset.
Do you have access to another computer? If you do then download UBCD and burn the iso to a CD on a Windows 7 or later computer by right clicking the iso file and selecting Burn Disk Image. Boot UBCD and at the menu screen select HDD > Diagnosis. Scroll down to Seatools for Dos and do the short/long tests. If Seatools for DOS does not detect your drive then at the UBCD menu screen select Parted Magic. At the Parted Magic desktop select Disk Health. It could be called GsmartControl. Run the short and long tests. If they pass boot UBCD again and use Memtest86+ to run a memory test. Let it run for at least 6 passes and preferably overnight.
I have a HP pavilvion running windows 8.1 , after installing some updates my computer went really slow, now I am trying to do a factory reset, but every time I try to do this my computer says " can't find a find a factory image" or " Unable to reset your PC. a required drive partition is missing". Thank you.http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Windows-8-factory-reset-does-not-work/td-p/5837089
so here s what happened I upgraded my Alienware M windows to windows I factory need help with reset, 10 hate windows and I didn t like it I used the recovery thing to need help with factory reset, I hate windows 10 go back to windows I thought its gonna take long so I left it overnight need help with factory reset, I hate windows 10 and when I checked my laptop it shows me a bluescreen saying a critical error xc so I tried passing through that blue screen and I managed to get through it but when I wanted to restore factory settings using windows every time it restarts to start the reset the blue screen appears again so it won t let me restore to factory settings so what I did I upgraded it again to windows and restored it to factory settings by the time the restore is finished it was on windows I tried doing the factory reset again but It s still on windows now my laptop is totally empty when I got my laptop it has an alienware respawn steam and other stuffs now my laptop is like an ordinary laptop no alienware softwares I didn t do anything when I got my laptop so anything about the saving things on a CD I did not do thathttp://en.community.dell.com/support-forums/software-os/f/4677/t/19650053
Please see my first factory windows reset errors after post windows errors after factory reset under quot will not update quot to see where this all started A brief history I had serious infections see page message number after many days of scans and fixes it was decided I should do a factory reset see page message number I did the wrong type of backup discs but only the first one was put back on after the reset Many more days of scans and errors It was windows errors after factory reset decided I should try again This time I only backed windows errors after factory reset up my files they have not been reinstalled yet Did have problems with the factory reset see page message number and message Still getting lots of errors see the last two pages of previous post for the VEW scans Figuring the problem could be that the reset process was interrupted Thought I would try another factory reset but now when I try that files cannot be found and I am instructed to insert recovery disc which I do not have So three questions Can the errors be fixed without doing another factory reset If not can I make a recovery disc from my other windows computer If I do that will I be prompted to enter the code that proves it is a legit copy of Windows since it comes from a different computer I was not prompted to enter anything when I did the factory resets Edited by Cookiegal to include link to previous thread as point of reference http forums techguy org -post html nbsp
Hi, I have recently done a factory reset on my computer due to lag in a game that I use to never lag. I went into the windows 8 settings and went under update and recovery and after it was done my computer was unbelievably slow, I have updated everything and I have done a full virus/malware scan with Malwarebytes pro and Avast. I tried SFC SCANNOW in CMD, uninstalled boatware, checked startup, cleans, defragment and I contacted Windows and I have to pay $90 for a one time use software thing which I don't have the money for at the moment. I even got agents from Windows to remotely control my PC but they all told me I have to buy this software for a "guaranteed" fix. Any help will be very appreciated
Just do another factory reset chances are something went wrong on the previous onehttp://www.bleepingcomputer.com/forums/t/566955/windows-8-slow-after-doing-a-factory-reset/
I have factory reset once before with windows 10 and it let me keep windows 10 when I did it. But now I want to do it again but it is showing me a notice that if i reset, I will go back to windows 7. Is there a way I can factory reset my pc while still keeping windows 10?
Also I have another question but I don't want to make another thread about it. In games such as cs go, why is my game freezing for no reason? About every 30 sec - 1 min, i freeze for about 5-10 seconds. Between the freezes, i get split second freezes. This is really annoying me. Anybody know how to fix? I am getting a constant 200 fps and 10 ping
Hi, factory reset = have the PC restored to the state it was in when you bought it (as far as what's on the disk is concerned!).
If you bought it with Win 7, it will revert to Win 7, assuming you still have the relevant partition on your disk. Everything else on the disk will be lost. Repeat, everything.
You may wish to consider an in-place repair install which allows you to keep everything, and completely refreshes Windows.
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
Alternatively, you can clean install Win 10, and it will automatically register since you have it installed already. That will only affect the partition on which you have Win 10 installed, but you will lose all programs installed and all settings you have configured, and you will lose all personal data on that partition.
Hope that helps.
How do i factory reset my Windows 7 laptop even though i dont have the cd?
Windows 7 Recovery: http://support.hp.com/us-en/document/c01867418 Also see: Creating Recovery Media > Windows 7http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/How-to-factory-reset-Windows-7-laptop-without-cd/td-p/5853802
Hi I have a Lenovo laptop I was struggling to use several of 8 windows g40-30 Factory lenovo reset months now It wouldn't update windows for one thing noway whatsoever and would not either upgrade for free to windows Since the expiry day for free windows upgrade is approaching I decided to factory reset it and complete the upgrade if it wants it or not I guess I'll have questions during the process so I decided to register here and ask Factory reset of lenovo g40-30 windows 8 them as they will appear So here is the first question as I checked the reset button it asked if I want to reset only the drive Factory reset of lenovo g40-30 windows 8 with windows or the other drives too Such as my laptop had more than one drives which I ignored Where can I locate and check those drives TksP S Don't know how to answer to the below answer but editing initial post I performed clean install of windows through novo button although a botched attempt to recovery through another procedure previously made windows not responding nbsp Wonderful feature the novo button did not even know it existed in my laptop After that I upgraded fully to windows added a security suite a vpn and now I am scanning for malware offline nbsp Will study all your info below first thing next nbsp I have another question though nbsp If I want to create a restore point now that I finished upgrading is this possibility available or should I use the one key recovery to create an image instead nbsp Or are both options available and if yes which one to choose
Hi assybertran ,
Welcome to the Community Forums.
Usual for the G40-30 model to either have a single HDD or a hybrid SSHD that holds with 8GB NAND flash memory . Physical harddrive may hold multiple drive declared as partitions.
Onekey recovery feature is a full factory reset that would be able to clear and delete everything out and restore the image the way it was when receive from out of the box which is ideal to having a fresh start for users as it deletes possibilities of infecting one drive from the others.
Data back up is definitely recommended on a different storage
To check both for availability and integrity running diagnostics would help. Going to the BIOS on the same Novo menu would also show physical drives available on the unit.
About the mentioned partitions , disk management would show it. Note that OKR is a hidden partition on the harddrive (highlighted links for further reference and details) .
Take time to review the procedure and back up everything needed. Run appropriate diagnostics before deciding.
Update us how things go for you.
I recently did a factory reset and when it completed my PC was really slow!! I tried a virus scan, optimization, clean, SFC SCANNOW in CMD and everything is updated... Any help will be appreciated!!
I read the sticky on Factory Reset which is very interesting.
As I have had a lot of problems with my old Vista machine lately I was
wondering about Factory Reset or Windows Reinstall.
I have the Recovery Disc that came with the machine 8 years ago.
As a novice I would very much appreciate member views on this topic.
What is the make and model # of your computer?
Be sure to backup all personal files you want to keep to a USB HDD first.
Your computer probably has a Recovery Partition which you would access pressing a certain key at bootup. For many manufacturers that is the F11 key depending on make.
Or boot up off of your Recovery CD. Either option will wipe all personal files and installed programs and set the computer back to Factory Defaults like it came in the box. If neither of those options work, and you have a retail copy of Vista or Windows 7 disc you can boot from that disc and do a Clean install.
I'm beginning to reach the end of the road with my laptop and I'd rather get it working than get a new one but I'm a tad bit of a noob so please explain things clearly thanks Upon my intense dissatisfaction with windows I decided to switch to linux and I therefore created another partition on my Windows or a won't do reset boot factory hard drive and installed linux on it Things were fine for a while I was using linux fulltime and despite windows still being on my laptop I never booted into it This remained the case for around - weeks before I decided to switch back to Windows However upon attempting to boot into windows the bootscreen came up but it just stayed there forever without booting so I held the power button to get out of it I therefore used a system recovery disk that I made a few months ago when windows was still working to get into the recovery options I can't access them from the OS itself because I can't get into the OS in the first place I went into Troubleshoot and attempted a full system reset which I hoped would also remove Linux and in general fix all of the problems However the reset failed and I had no clue why it had done so and so I attempted a startup repair It searched for faults and before long was displaying the message quot Repairing disk errors This might take over an hour to complete quot with the Toshiba logo above it brand of my laptop This made me suspect that there may be some kind of hard drive fault It was running for a few Windows won't boot or do a factory reset hours before I stopped it by pressing the power button because I Windows won't boot or do a factory reset really did not think it was doing anything I can't go back to a previous build of windows because it's been a very long time since I did any major updates on there and I can't do a system restore or system image recovery because I have no system image from the past So yeah a tad bit of a pickle Can anyone please provide assistance
Originally Posted by Adam Partridge
I'm beginning to reach the end of the road with my laptop, and I'd rather get it working than get a new one, but I'm a tad bit of a noob, so please explain things clearly, thanks.
Upon my intense dissatisfaction with windows 10, I decided to switch to linux, and I therefore created another partition on my hard drive and installed linux on it. Things were fine for a while, I was using linux fulltime, and despite windows 10 still being on my laptop, I never booted into it. This remained the case for around 2-3 weeks, before I decided to switch back to Windows 10.
However, upon attempting to boot into windows 10, the bootscreen came up, but it just stayed there forever, without booting, so I held the power button to get out of it.
I therefore used a system recovery disk that I made a few months ago when windows 10 was still working to get into the recovery options (I can't access them from the OS itself because I can't get into the OS in the first place.)
I went into Troubleshoot and attempted a full system reset, which I hoped would also remove Linux and in general fix all of the problems. However, the reset failed, and I had no clue why it had done so, and so I attempted a startup repair. It searched for faults and before long was displaying the message "Repairing disk errors. This might take over an hour to complete." with the Toshiba logo above it (brand of my laptop). This made me suspect that there may be some kind of hard drive fault. It was running for a few hours before I stopped it by pressing the power button, because I really did not think it was doing anything.
I can't go back to a previous build of windows 10, because it's been a very long time since I did any major updates on there, and I can't do a system restore or system image recovery, because I have no system image from the past.
So, yeah, a tad bit of a pickle. Can anyone please provide assistance?
Hi Adam and welcome to Tenforums.
So, is your data backed up, and you're able to perform a clean install?
You can download the current W10 install media and wipe the hard drive and reinstall from scratch. Because W10 was on there before (and activated, I assume) you will not need to enter a key if asked, and it should activate once it's installed and online.
Windows 10 - Clean Install - Windows 10 Forums
I would choose the custom install, and delete all partitions, so you install to a completely unallocated drive.
If you think the drive needs CHKDSK run on it, you could boot to Kyhi's rescue media and run CHKDSK from there before doing the clean install.
I got a pc which has Windows 8.1 Single Language before and I upgraded it to Windows 8.1 PRO if I reset the factory settings does it will go back to windows 8.1 single language?
Did you upgrade using "Get Features with a New Edition of Windows" or Clean Installation?http://en.community.dell.com/support-forums/software-os/f/4677/t/19642468
Hi everyone I'm new here and not very tech savy One week ago my samsung laptop froze I tried to alt ctrl dlt but nothing happened I decided to let it sit there for about mins to see if it would unfreeze itself it didn't and I had to force shut down When the laptop was booted up it stalled at starting windows for over mins I had everythig backed up on an external hard drive so I went ahead and tried to do a factory reset The laptop start Freeze, = factory reset up, still occurs stalls at problem worked fine Freeze, stalls at start up, factory reset = problem still occurs until today when Freeze, stalls at start up, factory reset = problem still occurs it froze again Can anyone tell me why this is happening Also I find that running a factory reset through the repair disk takes a really long time to load It literally takes a good mins to load the quot select country and language quot box upto hr to get to the quot select your operating system quot page and about mins to load the selection page where you can choose to repair backup or restore Is this normal Or am I doing somthing wrong Additonal information Samsung laptop rc almost year old Windows home premium bit gb ram Comodo anti virus i chip Still on warranty and yr additional warranty Only used to browse internet not a gamer Windows update daily Virus scans daily Ccleaner used daily for cleanup and registry Only downloaded trusted files since the last reset adobe java skype etc
Are you able to get to Safemode without delay ??http://www.sevenforums.com/hardware-devices/291565-freeze-stalls-start-up-factory-reset-problem-still-occurs.html
As i don't have any restore points available so only option to make my computer backdated is factory rest. Is there any way i can recover my data (pictures,movies,files( after factory reset ??
Why don't you have any restore points?
Why you want to backdate your computer? What kind of problems?
Hello I am trying to attempt a factory reset on a Windows XP Professional Dell Latitude D Unfortunately the Reset XP Issues Professional) (Windows Factory computer was previously owned by another company and has a login which I do not know the username password to The laptop does NOT have a CD drive and I am using a USB drive to attempt to fix the laptop If the factory reset does not work I will be trying to install Ubuntu I do not have a Windows disk to repair reset Factory Reset Issues (Windows XP Professional) the computer On startup without any other bootup USB drives it would allow me to access the login screen but I would not be able to get through as I do not know the password username I have already tried using Ophcrack no users would show when loaded Offline NT Password amp Registry Editor no Windows installation was found and Trinity Rescue Kit no Windows installation was found I have also tried to install Ubuntu with no success I have tried to use Crtl F F to access a System Restore which did not work during startup Dell does not have this feature on some of its older laptops not sure Key Information - Windows XP Professional - Dell Latitude D - Unknown password username - Password recovery software failed to work - Failed to install Ubuntu other programs failed to see hard drive as valid Windows installation despite loading up as Windows normally - Factory reset option unable to be reached from boot menu I will try to respond to any requests or questions as soon as I can Thanks
IMO call the other company for assistance, helping to defeat passwords is highly frowned upon on any legitimate site.http://www.bleepingcomputer.com/forums/t/567781/factory-reset-issues-windows-xp-professional/
So i factory reset the laptop and it didnt prompt me to set up a user or anything just loads
up and says log in as other user and i can't log in tried enabling administrator and guest accounts
With cammand prompt and that didn't work so im stumped don't know what to do. I also tried logging
In with microsoft account and that didn't work either. I called toshiba and all they would tell me
(without paying them that is) is that i can't login with microsoft account since i haven't set up an
Initial administrative account but wouldn't tell me how of course. So any suggestions or help would
Be greatly appreciated. Thank you! P.S I factory reset because of a virus so I figured I should clear
The whole thing....big mistake i guess thank you again.
A factory Reset and it does not take you through setting up a user account?? strange...
Did it go through setting up devices and such?? and where are you at when the pc is up?? Login screen??
Can you post a pic of where you are now stuck at???
You can also try holding CTRL+SHIFT+F3 that should cause the PC to reboot in Audit Mode
I've search the forums and seen several posts that have similar issues but all seemed to be resolved using steps I've already taken nbsp nbsp I'm helping a friend fix his nbsp h - nbsp Originally came with Windows and nbsp was eventually nbsp upgraded to Windows nbsp At some point after the Windows upgrade the video card died and he replaced it with newer Radeon card nbsp Since that time he's had issues with Windows - to the point that it crashed and wouldn't boot nbsp nbsp To resolve the issue Factory 8 Reset Failing after Activation Windows and start fresh I backed up his files and did a system restore Windows 8 Activation Failing after Factory Reset complete reset nbsp nbsp At the end of the nbsp reinstallation of Windows I got some kind of error saying that Windows was unable to complete installation and to reboot to complete installation nbsp I did that and things seemed to work fine nbsp I got to the Windows desktop only to discover that Windows won't activate nbsp I double-checked and I reset all the CMOS BIOS settings back to nbsp factory nbsp default and followed the procedure above one more time - just to make sure there wasn't some kind of nbsp Legacy Mode issue nbsp But I've had the same results Windows will not activate nbsp Control Panel gt Windows Activation shows Current edition as Windows Windows 8 Activation Failing after Factory Reset and Current product key as - FDHT nbsp But says Windows isn't activated nbsp In the Windows 8 Activation Failing after Factory Reset Activation details I see error code xC C and a message that says The activation sever determined the specified product key has been blocked nbsp Would changing the video card from the OEM video card invalidate my Windows Activation key nbsp If so how do I resolve this nbsp nbsp Microsoft has pushed me back to HP and is adamant they can do nothing to activate my copy of Windows nbsp Any idea how to unblock the key so I can activate Windows and reinstall WIndows on his computer nbsp nbsp
@Maetrix?, welcome to the forum. I don't know why MS is telling you to come to HP. The Product Key for Win 8 is embedded in the BIOS at the request of MS. HP does not have the ability to Activate any OS. Changing the video card shouldn't have anything to do with the problem. However, who knows what the activation software take into consideration. I suggest contacting MS again to see if you get a Customer Rep who will help you. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Windows-8-Activation-Failing-after-Factory-Reset/td-p/5688332
Hi, i'm new here.
So I have recently obtained an ASUS X45CP pre-installed with Windows 8
then I saw this thing at Microsoft website about windows 8.1 and I thought about upgrading
(which now I deeply regret)
After upgrading I found out that some of the device drivers are not fully supported yet (like the switchable graphics card)
So I thought of rolling back the laptop to factory settings and unfortunately windows 8.1 got that, too.
I've read various topics about that (mostly here), none of which I could follow to solve my problem.
I did not find install.wim but here is a screenshot where the boot.wim is, I believe it's an important part on this process
You're kind of hosed unless you created an 8 recovery flash/usb drive before upgrading. There is no ASUS program on your laptop for recovery? I have this on Acer:http://www.eightforums.com/general-support/43445-factory-reset-does-not-work-after-windows-8-1-upgrade.html
Hi,I have a HP Envy 17 laptop, it was bought with Windows 8, I updated it to Windows 10 last year.Due to progressing issues, I factory reset it, taking me back to Windows 8.After the reset (which ran smoothly), it requires me to input a new product key. I was not aware that I'd have to puchase a new one.I've attached a printscreen of the system window which states that my window is not activated.And this below is a screenshot of the details in Windows ActivationWhat can I do now? I cannot get hold of the original product key on the box.Any help will be much appreciated.
I would advice you uninstall the window10 or you reset to factory setting lf you don't get activation key.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Windows-8-requires-activation-key-after-factory-reset/td-p/5615534