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HP Spectre Pro x360 G1 - SCCM 2012 OSD

Q: HP Spectre Pro x360 G1 - SCCM 2012 OSD

Hi, My company recently purchase seven of these units, which look very impressive but has left me in the situation of trying to modify our current SCCM 2012 Operating System Deployment TAsk Sequence to include this model.We also purchased seven ?3005pr USB 3.0" Port Replicators to facilitate connection to our network, whicxh do not allow PXE boot. I am aware of a PXE Bootable USB to Ethernet adapter (part no. XZ613AA) which would overcome this, but this then leads me to these two questions.1. Can someone point me in the direction of SCCM 2012 buil;d documentation for these units?2. If I were the have these units built using the Ethernet adapter, what problems will switching the units over to the Port Replicators cause and how can these issues be overcome? Given that each will have different MAC addresses.

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Preferred Solution: HP Spectre Pro x360 G1 - SCCM 2012 OSD

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A: HP Spectre Pro x360 G1 - SCCM 2012 OSD

Hi, Did issue got resolved, have u tried to change the replicator ? Did u got any documentation for these units,If please share me i am also facing same issues with "HP Spectre Pro x360 G2"

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-Pro-x360-G1-SCCM-2012-OSD/td-p/5361218
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Hello! I'm currently tasked with a mass BIOS upgrade to 500+ HP Spectres x360 Convertable and I was hoping to do this using SCCM 2012 as I previously have done for other desktops and notebooks Previously I would have created a cmd file using either hpqFlash.exe or HPBIOSUPDREC.exe, however, I can't get either to work: hpqFlash.exe - The BIOS is downloaded from HP in an exe format which I can get extracted to .bin & .sig files, but this tool requires a .cab file HPBIOSUPDREC.exe - After extracting the BIOS to .bin files, this tool complains that they're not in the correct BIOS 2013 naming convention and I get about 4 of each? So.. Has anybody previously managed this? Do I need to rename the .bin files to the correct naming convention, if so, how would I find this out? Thanks in advance!

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-x360-BIOS-upgrade-using-SCCM/td-p/5613133
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What's the difference between the HP Spectre x360 and the HP Envy x360? They both look the same.The only noticeable difference is that HP Spectre x360 has a Radiance Infinity display, while HP Envy x360 has an IPS display. Having the same specs, except for the display, why is the Spectre x360 more expensive than the Envy x360 ? Moreover, I thought that IPS is better than TN, which is my guess that is the technology used for the Radiance Infinity.

A:HP Spectre x360 vs HP Envy x360

Hi, You've got few questions about those products. Well, come to a store and yoy can see the differences. Better still, you can buty 2 machines and compare.  For build quality, the HP Spectre x360 is much better than the Envy x360 you can also find Pavilion x360 - we are talking about SPECS and BUILD here about plastics and metals about wood and gold. Regards.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-x360-vs-HP-Envy-x360/td-p/5146146
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Hi there,
I am trying to create an install package for IE 11 using SCCM 2012. IE uninstalls when I set deployment settings purpose as Available, but not when I set the  deployment settings purpose as Required. When I set it as Available
I am able to manually uninstall it using Software Center. My goal is to have the setting, set to required so that the uninstall can happen without user interaction.
My batch file has the  following:
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /quiet /norestart

Thanks

https://social.technet.microsoft.com/Forums/en-US/875fe6f0-c6be-416f-bd0f-03ac66749473/ie-11-uninstall-using-sccm-2012?forum=ieitprocurrentver
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After deploying Windows 7 x64 via SCCM 2012 and injecting the drivers from the HP driver pack for 840 G3 Win 7 x64, I get a 0x0000007E. PC doesn't provide any specific driver that is failing, so disabling drivers in the priver package is mostly pick and guess. Any tips / comments from HP or the community?

http://h30434.www3.hp.com/t5/Business-Notebooks/SCCM-2012-OSD-Win-7-Ent-x64-bluescreen-after-driver-pack/td-p/5605602
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We are working to move our base OS to Windows 10.  I am able to image a Optiplex 7010 with no issues but having issue with Latitude 7470s.  I am able to PXE boot  to the Task Sequence list.  It kicks off fine, and the OS deploys without an issue.  The issues starts after the first reboot, the task sequence starts up again but fails once a Task Sequence needs network access.  We use Apply Driver Packages to deploy our drivers.  I have tried the Dell Drivers CAB package, the Intel drivers package, no driver package, and deploying all drivers.  Nothing has worked.  I have manually installed the drivers from the Dell Support page after failure and they apply fine.  I added those to the driver package but it still does not work.  I need to get this resolved ASAP.  

http://en.community.dell.com/support-forums/laptop/f/3518/t/19994285
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Greetings, we received our first charges of Z440 workstations last week. We immediately downloaded the HP Z440 driverpack from http://ftp.hp.com/pub/caps-softpaq/cmit/HP_Driverpack_Matrix_x64.html and imported those into our System Center Configuration Manager 2012 R2. Of course we did use the Win 8.1 drivers to inject into our boot image and wie normally imported the Windows 7 drivers for the Windows 7 deployment.Well, unfortunately SCCM WinPE5 does not show any drives installed, even with the correct drivers installed. We even tried to import  the WinPE 5 driver pack and the drivers from SoftPaq download manager, but none of those seemed to work. Is there any known issues with Z440s drivers and SCCM? Please help me out on this, it's pretty urgent. Thank you & kind regards

A:Driver issues with HP Z440 and SCCM 2012 R2?

We were able to create a workaround with setting all RAID settings (including those of the eSATA ports) to AHCI. So now we see the drive. Still, with RAID mode we don't get any drives even with the correct drivers imported.

http://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/Driver-issues-with-HP-Z440-and-SCCM-2012-R2/td-p/5069511
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Hi All
 
i'm trying to turn on TPM via a task sequence set whilst building the machine via SCCM 2012
 
I have included the following cmd as a step in the task sequence:
 
cscript.exe SetConfig.vbs SecurityChip Active
 
then use a 2nd step in the task sequence to enable  bit locker encryption and use TPM.
 
Now step 2 works fine as we have used this on our previous HP laptops, but it will not work on the lenovo's Am i missing something in the first step of the task sequence?
 
Regards
 
Stewart
 
 
Moderator comment: Detail added to subject for clarity. Model clarified per previous posts.

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Lenovo-X1-Carbon-Gen6-TPM/td-p/3331522
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Hi,
I am using the Windows 7 x64 Driver CAB in SCCM 2012 to deploy drivers to the optiplex 7040.
The "Apply Driver Package"  step is failing when trying to install the drivers, i receive the below error messages

DISM.LOG
CBS - Failed to unload offline registry ntuser.dat ACCESSDENIED
Unfortunately it doesnt give me details of the driver that is failing, otherwise i could just package the driver and apply it as a package.
All other builds are deploying fine so its definitely something thats only affecting the dell model, am using a 64 bit boot image already.
anyone seen this before?
I've seen some other posts which mention to use a 64 bit boot image which i already am, and this boot image works fine on all other hardware models.

thanks  
 

http://en.community.dell.com/support-forums/desktop/f/3514/t/19984928
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Hi We are trying to install Windows x on a Latitude E OSD from Latitude E7470 Deployment SCCM 2012 with issue with SCCM R We downloaded the CAB from Dell en community dell com latitude-e -windows- -driver-pack and created a driver package from this like we always do The TS fails right after the drivers for the Deployment issue with Latitude E7470 from SCCM 2012 OSD system has been applied When I press F and type IP config I see that it is getting a x x x IP address If I try to renew the address with quot ipconfig renew quot it updates to a valid IP I tried to add this to the TS and now it fails when the applications are about to be installed error x unknown error If I check the IP now it shows a valid IP We have no issues with all other Dell models we are installing I have tried with two different E s to check if it was faulty hardware but it is the same on both machines Anyone else having trouble with this model

A:Deployment issue with Latitude E7470 from SCCM 2012 OSD

Update:
I used a driver grabber software (ConfigMgrDriverGrabber) to grab the drivers from one of the preinstalled E7470's. Then I imported those to a new driver package and it works now.
Something is wrong with the driver pack from Dell but I don't know what...

http://en.community.dell.com/support-forums/laptop/f/3518/t/19681572
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Dear all,

Sattelite Z series laptops cannot install OS (win 8.1) from our SCCM 2012 R2 environment.

Either no installation is starting, or pxe boot aborted error is showed.
The environment is used to successfully install OS (win 8.1) on different other vendor computers (dell) and virtual machines (hyper-v and vmware).

I've tried both UEFI and CMS boot options and tried to switch off the secure boot. Please advice.

Also, i've read about the "SCCM installation package for Toshiba". Will it help in my situation or is it just driver packages for SCCM?

Best Regards, Evgeny.

A:Satellite Z930-14F - cannot install Win 8.1 from SCCM 2012 R2 environment

I guess you are speaking about this Toshiba package:
http://www.toshiba.eu/services/on-demand/business-computing/sdp120gs-v/

I don?t have much experience using such SCCM drive package but it definitely compatible with the Toshiba business notebooks. The Satellite / Portege Z930 belong to the business range and I think the package should be compatible.
This package seems to be for all IT administrators who manage devices on the corporate network with SCCM 2012 R2. Toshiba offers with the new Toshiba SCCM package a solution to integrate other notebook into an existing IT infrastructure quickly and smoothly and all Toshiba Driver and application packages and a demonstration task sequence are integrated.

However, it seems that you could get more details about this package directly from Toshiba [email protected]

By the way: The Win 8.1 installation requires the UEFI mode (in case the UEFI BIOS is available). But booting from another, external source requires the disabled secure boot option.
So maybe you should use the UEFI mode but should disable the secure boot option in order to boot from LAN.

https://forum.toshiba.eu/showthread.php?81356-Satellite-Z930-14F-cannot-install-Win-8-1-from-SCCM-2012-R2-environment
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Hi,
I have spent days of troubleshooting this deployment . It is still crashing with BSOD 7b when booting Windows 7 x64 for the first time.
Chipset: Intel Skylake
HDD: Liteon CV3-8D128-11 (Main suscpect, cannot find any drivers for this one)
Hotfix KB2990941 & KB3087873 are installed

I have successfully deployed WIndows 7 to a different Skylake computer with a Samsung drive. Help is greatly appreciated.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19995232
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Hello all:
A couple of weeks ago I received a 7270 for deployment testing. My company currently runs SCCM 2012 SP1 (not R2/no CU's) with the ADK for Windows 8.0 and we deploy to a variety of Dell laptops including the 7240 and 7250. When I tried to boot the 7270 using our existing boot media it did not detect the network adapter.
I downloaded the latest WinPE driver pack from Dell, injected the drivers into our boot image, and still no luck. I then created a WinPE using the ADK for Windows 10. Booting from this image also resulted in the network adapter not being detected, but when I injected the Dell WinPE drivers manually it finally showed network connectivity.
Figuring the necessary network driver is definitely in the WinPE driver pack from Dell, I have tried several different tests to get the driver into our boot image for OSD to no avail.
Is anyone else testing the 7270 and having any luck?

A:Deployment issue with Latitude E7270 from SCCM 2012 OSD

Hi,
http://support.lenovo.com/us/en/downloads/ds105362
We have SCCM 2012 R2. I was working on E7470 the other day and the I219-LM drivers found from Lenovo did the trick for both E7470 & 7270 models. Just import them, and add to your boot image.
It should be under here after you extracted the executable: C:\yada...\PRO1000\Winx64\. The NDIS62 and 65 folders in particular helped to get me going. (win7x64 and win10x64) 
Though, there is still lots of work to be done to image these 2 guys w/o errors...Dell+MS...Sigh.
Good luck.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19674911
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When imaging HP EliteOne 800 G1 All-in-One  (Intel I217-LM NIC) by Windows 10 task Sequence, Domain Join stage fails every time. It was imaged with Windows 8.1 without any issue.  Same task Sequence works on HP 800 Mini (Intel I217-LM NIC) and other system from different vendor. Could I get some help please? Regards

A:windows 10 Task Sequence Not Join Domain (SCCM 2012 R2 SP1)

Hi,  I'm having the same problem for both the g1 800 and G2 800 EliteDesk Mini 35w.  Did you have any luck resolving this?  Thanks.

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/windows-10-Task-Sequence-Not-Join-Domain-SCCM-2012-R2-SP1/td-p/5300523
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Hi,
I am looking for a guide on how to install Windows Device Centre 6.1 using SCCM. Can not find anything at all.Please provide me with a link to a guide.
Thanks

https://social.technet.microsoft.com/Forums/en-US/3ed33515-ef77-4e23-bb43-ecac0b931342/how-to-deploy-windows-mobile-device-center-using-sccm-2012?forum=w7itproinstall
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We have many different models of dell computers and we image with sccm 2012 successfully on all lines BUT we're just getting the 7040 line and they fail upon disk partitioning component of the task sequence. I finally found the proper drivers for the network and now it fails consisitantly on setting disk partition variables.
I have resorted to bypassing all partition info and set it to install the OS to the next available formatted partition (which does exist) and still come up with the same error. 80070002 which is a very generic error. It is not the driver but something to do with the hard drive or maybe the compatibility or even UEFI (which we have set to legacy mode). We are not using UEFI.
The OS is win 7 Enterprise but it never makes it to copying the OS. It fails on the disk partition. they are seagate 500GB drives with 16GB RAM or 8 GB RAM (same with both).

http://en.community.dell.com/support-forums/desktop/f/3514/t/19984267
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I am trying to run an OSD task sequence in SCCM 2012 to set the BIOS configuration, enabling TPM and changing to UEFI native mode in preperation for BitLocker, then setting the BIOS password all from within WinPE. The command below runs just fine when logged into the laptop in full Windows 10 from cmd prompt, but for some reason I recieve and error when the task sequence tries to run the command. Using BCU version: 4.0.13.1WinPE 10 x64 version: 10.0.10240.16384  RunBCU.cmd /setconfig:"Config\8570pconfig.repset" /cspwdfile:"Config\oldpassword.bin" /nspwdfile:"Config\newpassword.bin" Where are the log files for the utility?What does error  0x0000000A and 0x0000000B mean?What am I missing? Any assistance would be very much appreciated. Thank you.










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A:BCU and SCCM 2012 WinPE10 task sequence error 0x0000000A an...

please, look at the following white paper developed to help understand how to manage the TPM and also no the best practices for SCCM  http://ftp.hp.com/pub/caps-softpaq/cmit/whitepapers/Building,%20Deploying,%20and%20Updating%20an%20Image%20on%20HP%20Commercial%20PCs.pdf this and other white papers are available starting with www.hp.com/go/clientmanagement btw, it seems like you should set the BIOS pwd BEFORE you can manage the TPM

http://h30434.www3.hp.com/t5/Business-Notebooks/BCU-and-SCCM-2012-WinPE10-task-sequence-error-0x0000000A-and/td-p/5524807
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I have been banging my head on the keyboard for three weeks with this one I built a R server with SCCM on it connecting to a SQL server They talk fine with each other SCCM has the boundary and boundary groups set up I have ad discovery tried with and without subnets all installed, 2012 clients enabled SCCM as not show components and those work Auto installing the client upon discovery works The clients find their MP and know their site code All clients show approved SCCM 2012 all clients show components as installed, not enabled automatically in the console - mpcontrol log lists OK The logs show that they prepare their scheduled eval and send SCCM 2012 all clients show components as installed, not enabled it When I initiate a hardware policy update I can netstat and see the SCCM 2012 all clients show components as installed, not enabled connection on various ports to the server I ran wireshark OPNET and initiated a reinstall and can see communication between the client and the server and the server and the sql server Everything seems to work correctly I find some errors in the logs but nothing that jumps out as the cause The problem is all clients have components listed as not installed and only machine and user policy retrieval listed In the console the clients show Client Check - no results nothing under Hardware or Software scan I have research THOROUGHLY on the internet on all logs as well as the issue I just described tried a million things redoing webdav ccmclean etc Any thoughts - they would be greatly appreciated nbsp

https://forums.techguy.org/threads/sccm-2012-all-clients-show-components-as-installed-not-enabled.1107676/
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Hello actually I want to update IE to IE on all machines via SCCM Therefore I built a package with IEAK and integrated all IE prerequisite updates https support microsoft com en-us kb to install before IE is installed altogether updates Afterwards I deployed the Full installation package MSI with SCCM On some test machines the installation works just fine silent After a restart at the end of the installation updates are configured and the next time IE starts On one machine the installation prerequisites are IE9 integrated - 2012) IE11 11 Upgrade (and downloaded! to SCCM IEAK with stopped because of the following error from IE main log ERROR nbsp nbsp Error downloading prerequisite file KB x b INFO nbsp nbsp nbsp Setup exit code x C - Required updates failed to download At this point I wondered why this prerequisite update KB should be downloaded becuase Upgrade IE9 to IE11 with IEAK 11 (and SCCM 2012) - integrated prerequisites are downloaded! I already integrated it with IEAK And also when I examine the IE main log I can see that there are still other updates that seem to be downloaded even if I integrated them into the IEAK Full installation package in order to be independent of prerequisite downloads Attached the full IE main-log ------------------------------------------------------------------------------------------------------------------------------------ Started Y M D local Time Format in this log MM ss mmm minutes seconds milliseconds Command line C Windows Temp IXP TMP IE-REDIST exe nbsp ieak-full C Windows Temp IXP TMP quiet norestart INFO nbsp nbsp nbsp Setup installer for Internet Explorer INFO nbsp nbsp nbsp Previous version of Internet Explorer INFO nbsp nbsp nbsp Checking if iexplore exe's current version is between INFO nbsp nbsp nbsp and INFO nbsp nbsp nbsp Maximum version on which to run IEAK branding is INFO nbsp nbsp nbsp iexplore exe version check success Install can proceed INFO nbsp nbsp nbsp Operating System Windows Workstation Service Pack INFO nbsp nbsp nbsp IEAKPRXY gt gt BEGIN Call to IEAKInitialize INFO nbsp nbsp nbsp IEAKPRXY gt gt IEAK DLL Date M D Y Time INFO nbsp nbsp nbsp IEAKPRXY gt gt IEAK DLL Install Engine - download directory set to C Windows Temp IXP TMP INFO nbsp nbsp nbsp IEAKPRXY gt gt IEAK DLL SetLocalCif C Windows Temp IXP TMP IESetup CIF INFO nbsp nbsp nbsp IEAKPRXY gt gt IEAK DLL IEAKInitialize Successfully Inited INFO nbsp nbsp nbsp IEAKPRXY gt gt END Call to IEAKInitialize INFO nbsp nbsp nbsp IEAKPRXY gt gt BEGIN Call to IEAKSetConfiguration INFO nbsp nbsp nbsp IEAKPRXY gt gt IEAK DLL IEAKSetConfiguration Successfully Set Configured INFO nbsp nbsp nbsp IEAKPRXY gt gt END Call to IEAKSetConfiguration return value TRUE INFO nbsp nbsp nbsp Trying to extract ID SetupDownloadList txt as quot SetupDownloadList txt quot INFO nbsp nbsp nbsp Trying to extract ID HardwareBlockingList xml as quot HardwareBlockingList xml quot INFO nbsp nbsp nbsp Trying to extract ID as quot IE -neutral Extracted cab quot INFO nbsp nbsp nbsp Trying to extract ID as quot Spelling en msu quot INFO nbsp nbsp nbsp Extracted Spelling dictionary for en to C Windows TEMP IE tmp Spelling en msu INFO nbsp nbsp nbsp Trying to extract ID as quot Hyphenation en msu quot INFO nbsp nbsp nbsp Extracted Hyphenation dictionary for en to C Windows TEMP IE tmp Hyphenation en msu INFO nbsp nbsp nbsp Trying to extract ID as quot IE -support cab quot INFO nbsp nbsp nbsp PauseOrResumeAUThread Successfully paused Automatic Updates INFO nbsp nbsp nbsp Updated Download list Hardware Blocking list and no reboot policy files successfully downloaded and extracted for use INFO nbsp nbsp nbsp Launched program to check hardware quot C Windows TEMP IE tmp IE -SUPPORT IEXPLORE EXE quot CheckHardware quot C Windows TEMP IE tmp IE -support HardwareBlockingList xml quot INFO nbsp nbsp nbsp Hardware support check succeeded Installation will continue INFO nbsp nbsp nbsp Windows operating system detected INFO nbsp nbsp nbsp Service pack major I... Read more

https://social.technet.microsoft.com/Forums/en-US/4a7e46d8-ab43-4f1f-aed0-97c3685733ea/upgrade-ie9-to-ie11-with-ieak-11-and-sccm-2012-integrated-prerequisites-are-downloaded?forum=ieitprocurrentver
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Not able to get the PXE working on 5040 . It will download the boot image from SCCM DP. Once it downloads it will not boot. 
Network driver is already part of the Boot Image.

http://en.community.dell.com/support-forums/software-os/f/3524/t/19969686
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Hi, my spectre x360 just out of warranty and will no longer charge the battery! Charger checked and working. When plugged into laptop, symbol appears to show connection but then states not charging. Battery nearly flat now but diagnostics state batter condition ok. Would appreciate any ideas to resolve please but I am not considered computer literate just general working knowledge!

A:Spectre x360

Hi @ Roy1955, Thanks for being a part of the HP community. It is a great place to get your questions answered by experts .I saw your post regarding the problems with the battery. This could be a possible hardware issue with the battery. Kudos to you for performing the battery tests. Brilliant work was done. It may be a possible battery issue. However, I would require more information regarding this to isolate the issue correctly? How did you run diagnostics? Was it from The F2 UEFI diagnostics page or from HP support assistant?In the meantime, Please perform a hard reset first.Steps to do it:Power down the computer and unplug the charger.Hold down the power button and mute button simultaneously for 15 seconds to discharge static electrical charges inside the machine.Then visit this link to troubleshoot battery related issues: http://hp.care/2cqnxWZPlease perform these steps listed in the link mentioned above.Testing and Calibrating the Battery. (Windows 10)Battery Does Not Power Notebook or Hold a Charge.Hope this helps. Please let me know how this goes. To simply say thanks for my efforts, please click the "Thumbs Up" button. Please remember to mark "Accept as Solution" if this helps. Thanks and have a blessed week ahead!

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360/td-p/5760463
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Hello nbsp Last winter nbsp purchased a convertible nbsp lenovo laptop The first one had faulty hinges I had it replaced on the same day I brought it in and the second one had faulty hinges and a faulty touchpad So I decided to ditch the cheaper computers and splurged on a HP spectre x from Best Buy I live kilometres away from large retail stores like this so getting back and forth is quite difficult Staples was very understanding about the Lenovo laptops however Best Buy told me there was nothing nbsp I could do when I described the problems I was having with my brand new HP Several months went x360 Spectre - Given Up HP I've by and I avoided using the computer as much as HP Spectre x360 - I've Given Up possible in order to avoid facing the mistake I made in purchasing it Eventually my old computer became completely obsolete and I had no choice but use this HP nbsp nbsp My problems were not limited in any way They ranged from an extremely annoying touchpad nbsp that sounded loose and made strange noises the fact that the screen was closing on an odd angle and the fact the the screen could barely stay open A slight touch or even shifting the laptop would cause the screen to move I could forgive these flaws if I had abused this computer or if it had received nbsp heavy usage however I barely even turned the thing on I contacted HP support and I must admit that they were polite friendly nbsp and had my return materials sent very quickly nbsp nbsp My first bad sign involving the shipping process was the fact that there were materials missing from the box they sent which I then had to find a way around myself My second issue is that they forced me to use UPS to ship it from a rural area with no local UPS dealer Then when it got back after well over a week my problems continued My touchpad nbsp has improved however it is still frustrating nbsp to use Even though I described my issues with the screen they did not appear to have even looked at it nbsp nbsp I am at the point now where I cannot go without a computer as school starts again in only a couple weeks and I need a computer I am extremely disappointed nbsp in the build quality of this premium product and I fear it may have turned me off from buying HP computers again nbsp nbsp For the same money I could have bought a variety of other computers with reputations of being much more helpful when it comes to these sorts of issues I really wanted to like this computer however I just can't bring myself to do it If a HP service rep reads this post don't waste your time in responding I have no choice but keep and use this product - no matter how much it's manufacturing flaws or the company behind it annoys me nbsp nbsp Kind Regards nbsp nbsp -N nbsp

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x360-I-ve-Given-Up/td-p/5736065
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My Spectre X360 is getting hot....I would like someone to address this issue and respond to me directly.  Love the machine worried about the heat.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-X360-Getting-hot/td-p/5848989
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Hi,Two weeks ago I bought an HP Spectrex360. Two days after buying it while using the keyboard, not the touchscreen, it began to touch the touchscreen by it selft only on a part of the screen followed continuously.This happend alot while i was using the laptop so I went to the place of purchase and I changed it with for one of the same model. But this new one  also it has the same fault, any recomendations of what should i do?

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Hp-spectre-x360/td-p/5796677
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New owner of HP Spectre x360 - 13-4003dx here. I want to ask if the bottom of the laptop, the area above the fan openings where the FCC info/text lies, is supposed to creak when I press it slightly. I first heard this noise when I took my laptop out of the sleeve and held that area. At first I thought it was just rubbing against the sleeve, but after further examination, that is not the case. If this occurs with other models of the Spectre, it is a bad build quality, I am not sure which component is under there, but I want to know if the creaking noise is normal with only a slight press along the text area. Thanks.

A:HP Spectre x360

I have the same problem but in the front, in the back of the touchpad... really annoying. looks like the lid doesn't have nothing to lay on and the aluminium is very thin. poor quality for such expensive machine.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-x360/td-p/4962570
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Hej! I have a question regarding the  new 2016  HP Spectre X360 (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba). Is it possible to order it to Sweden or are there any local retailers I could directly contact? Thank you so much in advance,Marina

A:New HP Spectre X360

Dear Customer, Please go to this website:http://store.hp.com/SwedenStore/Please contact- 08-593 664 18 This link is for UNITED STATES ONLY (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba).  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

http://h30434.www3.hp.com/t5/Business-Notebooks/New-HP-Spectre-X360/td-p/5837267
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Unfortunately our machine is 1 year + 1 month old and they won't give us a break on the repair. They estimate that it would be $300. I agree with many folks on this topic that this is a design issue and they need to do a recall instead of having their customers pay to replace the faulty parts.

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Re-My-hp-spectre-x360-won-t-turn-on-at-all/td-p/5657463
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I purchased an HP Spectre 15 x360 in March 2016 and have been struggling with freezing/lock ups since then. I have tried updating all drivers but this hasn't fixed the problem. Almost daily, the screen freezes, the cursor shows a "busy" signal, and Windows does not recover. I have to do a full shutdown and restart, and lose all my work. I haven't been able to pinpoint what is causing this freezing. This has been a problem since the laptop was first received, so I am wondering if there is a hardware problem. Thanks for any help/ideas you can provide. 

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Spectre-x360-15-freezing/td-p/5843690
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Hi just ordered the Spectre x after a lot of googling around about nbsp it's active pen support nbsp I haven't been Spectre Stylus x360 for able to find the official HP Active Stylus in my country Norway which I've read nbsp quite a bit of negativity about anyways however I found one named HP Pro Tablet Active Pen K P AA which according to a reply by an HP employee in an older thread nbsp http h www hp com t Notebook-Software-and-How-To-Questions Spectre-x -Active-Pen-Stylus-C is supposedly supported by the Stylus for Spectre x360 Synpatics digitizer in the x nbsp The official documentation however has no mention of this nbsp I've also read an overwhelming amount of feedback that a recent firmware update disabled the support for the Dell stylus which many apparently found success in so this is another reason I am uncertain nbsp Could this update have disabled the support for the other HP styluses Stylus for Spectre x360 as well nbsp Before i go out and spend a lot of money on this pen I was wondering whether someone nbsp has tried the HP Pro Tablet Active Pen nbsp themselves on the x or whether any HP employee could confirm this compatibility Again this is the black stylus K P AA nbsp http www hp com us en products tablets product-detail html oid nbsp im looking at nbsp not the silver white one found nbsp here nbsp http store hp com us en pdp hp-active-penThe lack of synaptics-supported styluses and documentation thereof nbsp was almost a real deal-breaker for me since im going to use this for uni however this was the best computer in its price segment currently so i decided to have a go at it anyways Being able to use it with a decent stylus would make my day though

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Stylus-for-Spectre-x360/td-p/5787909
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I just purchase a HP Spectre x360 and the HP Active pen from Best Buy.  Great laptop but I have noticed that I need to press VERY hard before the pen responds. If I don't press hard, then pen strokes appear very light.   When I cross H's or T's the cross doesn't register.   If i put the laptop in Tablet mode, then I can get the letters to appear as expected.  But when Writing on the screen in regular "laptop" mode or "Tent mode", the letters appear as "chicken" scratch I didn't find any settings for adjusting the Pen's Sensitivity in windows or one note. I would prefer that the pen behave more like a finger.  Just more precise.

A:Hp Active Pen Spectre x360

I've heard better review for the Dell Active Stylus (the one with aluminum top half). It has worked great for me and I heard it has better sensitivity.

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hp-Active-Pen-Spectre-x360/td-p/4969129
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I have a Spectre x360 with windows 10. It freezes several times a day, especially after I put in on sleep, what can I do?

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-X360-Freezing/td-p/5854579
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Anybody knows if it's possible replace the laptop's SSD with another M.2 but pcie? I have read in some forum on internet that's possible but i'm not sure because i bought a Samsung SM951 e i tried to mount but the notebook does not see it!!!!The laptop's M.2 connector is it compatible with pcie? Can i replace my SSD with one pcie?I updated BIOS to  rev F.25 but nothing. Is there some BIOS configuration to do so that the notebook can see the pcie SSDs? Thanks for replies and sorry for my bad english Santo

A:Hp spectre x360 SSD replacement

Can you identify where you tried to put the mSSD by reference to the Manual here: Manual See p. 28. It uses M.2 SATA drives and if the drive you installed is a PCIe type it will not be recognized. AHCI type drives only as far as I can see. I know only the very most recent desktop motherboards will boot from a pcie M.2 mSSD. If this is "the Answer" please click "Accept as Solution" to help others find it.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hp-spectre-x360-SSD-replacement/td-p/5264755
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I just bought an hp spectre x360 today and my webcam looks really really bad, I've watch reviews of the computer online and the videos using the webcam look way better than mine does, could there be something wrong with my computer? Is there something I can do regarding the settings? 

A:My Spectre x360 webcam looks really bad

Hi @Tudela?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your  HP Spectre x360 and issues with the WebCam looking really bad.  Here is a link to check your settings in the WebCam. It has a section inside the document for Quality issues. What program are you using?Please let me know how this goes.You can say thanks for trying to help by clicking the Thumbs Up below!.Thanks.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-Spectre-x360-webcam-looks-really-bad/td-p/5385469
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Not sure exactly where to put this but here goes. Recently registered for a HP Student account to get a student discount on a new laptop. When on the student store home page there's a section for new student deals/offers which lists the HP Spectre 13-4108na x360 (i5-6200U, 8GB RAM, 256GB SSD) as being 799 with 100 off. Problem is when I click to view the offer in the store or to shop for the offer I can't find it anywhere in the presented list of laptops, it just doesn't make sense to me that the product is listed and advertised as being on offer if I can't actually purchase it ...

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Spectre-13-4108na-x360/td-p/5764451
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Hello, I just received my i7 model of the HP Spectre X360 today and after a short period of use on the computer the upper left corner of the body of the computer becomes very hot, so much that resting it on part of my body becomes unbearable. I had read up on the notebook before buying it and the only mention of any issue of this sort was in a pros/cons list in one review that merely stated that "the bottom runs warm." Thus I was not expecting this level of heat while using the laptop rather casually, as the most intensive thing I was doing was streaming videos. Is this normal for what I am doing on this laptop? It's not the worst problem but it is definitely worrisome as I am planning on using this laptop for the next four years or so. Thank you all in advance!

A:Spectre X360 Extremely hot

Hi @yiajiipamu ,
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
 
Regards,George



I work for HP

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-X360-Extremely-hot/td-p/5098806
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Hi, Does the HP Spectre Pro x360 G2 have palm rejection/active digitizer? If so, what is the best stylus to use? Thanks

A:HP Spectre Pro x360 G2 Stylus

Hi, The following one may help:    http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen Regards.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-Pro-x360-G2-Stylus/td-p/5731495
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I need to upgrade ssd to 512gb, have seen posts on other variants but dont know how important the 4050na number is? Also most posts were about a year old and so i wondered if anyone had more uptodate experience? The Samsung seem to have many models, just paying more for faster read/write speeds but dont know how important this is and whether machine can support any or all of these speeds?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/spectre-x360-13-4050na/td-p/5836541
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I have bought my HP Spectre x360 - 13-4002dx on 3rd MAy 2015 the expiry ended 1 year later. it was working perfectly but one week after Warrenty expired it stopped working no 'charging light' not getting switched on,nothing.It is such a premium product and the quality is so questionable. I need to travel to US and need to handle a lot of things simulatniously please help me out. Recreate situation: I was working on my HP Spectre x360 - 13-4002dx and  the battery got discharged and it won't turn on.

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/My-HP-Spectre-x360-13-4002dx/td-p/5640355
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Twice today, my laptop set idle and all of a sudden it started to open windows like someone was hacking the computer.  I turned off the wi-fi and it showed windows with scripts opening mainly on the left bottom corner of the screen.  I bought this laptop 4 days ago and I've not loaded much on it.  Has anyone had this problem?  When I turn it to tablet mode it stops.  I have videos of it if needed.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Spectre-x360-seems-to-be-acting-on-its-own/td-p/5681497
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I have the i5 version, and I experience the same heat issues as you guys described. Also, the area right above the F1-F5 keys gets really really hot after running anything even mildly graphics intense. Even simple 2d flash games will cause the fan to throttle up and that area will become extremely hot. It has been like this since the beginning. Other than the heat issue, I honestly have no qualms with this ultrabook.

A:Re: Spectre X360 Extremely hot

  Hi @odontomon, Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Spectre X360 Notebook and issues with overheating and possible fan issues. Here is a link on what could cause overheating and how to reducing heat inside the Notebook. You could reset the BIOS with this document selecting the reloading the BIOS default settings. Which has helped others as it restores the fans default settings. Please let me know how this goes. Thanks.

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Re-Spectre-X360-Extremely-hot/td-p/5116759
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Not sure exactly where to put this but here goes. Recently registered for a HP Student account to get a student discount on a new laptop. When on the student store home page there's a section for new student deals/offers which lists the HP Spectre 13-4108na x360 (i5-6200U, 8GB RAM, 256GB SSD) as being 799 with 100 off. Problem is when I click to view the offer in the store or to shop for the offer I can't find it anywhere in the presented list of laptops, it just doesn't make sense to me that the product is listed and advertised as being on offer if I can't actually purchase it ...

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-13-4108na-x360/td-p/5764451
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is there an active pen available for the Spectre 15? many thanks











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A:active pen for Spectre x360 15

under support, software & drivers, spectre x360 15t, firmware:http://support.hp.com/us-en/drivers/selfservice/hp-spectre-15-ap000-x360-convertible-pc/9256669/model/10193271#Z7_3054ICK0K8UDA0AQC11TA930O2 Titled HP Touch Controller Firmware Uupdate, 1.00,A,1 Rev.A  Another posted said to extract the files from the executable (I used winrar, he used 7-zip; I figure any zip app can do it), then run the bat file.  Works now!!! I find the Dell stylus much more responsive than the HP stylus.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/active-pen-for-Spectre-x360-15/td-p/5490713
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Hi all.I'm going to buy a HP Spectre x360. I've seen that there are three different products with (apparently) same specs but different product number: HP Spectre x360 - 13-4124nlHP Spectre x360 - 13-4132nlHP Spectre x360 - 13-4136nlDoes someone know something about the differencese between those?Thanks. 

A:Differences between Spectre x360

Hi, They are very close but NOT the same. Now, print the following specs and compare line-by-line. Can you see the differrences.   http://support.hp.com/ca-en/document/c05218339  http://support.hp.com/ca-en/document/c05226593  http://support.hp.com/us-en/document/c04939802 Regards.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Differences-between-Spectre-x360/td-p/5794340
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nbsp I have only just bought the spectre x and x360 Spectre HP problems all has been well for the first two weeks nbsp This week I found that it has been a little slow to start up When I opened the machine in laptop mode I would get to the lockscreen where I have to enter my pincode Despite entering the pin using the keys and trying to use the touchscreen the machine remained unresponsive and I had to open and close the lid unil it did respond which it did eventually nbsp Today I started to have problems with the screen Whilst using Microsoft Word and the windows DVD player the machine again stopped responding and the screen went blank I had to shut the lid and when I opened it again it was still blank When I plugged it in to a power socket using a charger it seemed to boot up again The battery was low but not HP Spectre x360 problems so low that it had wanred me or gone into a hibernation mode about When connected to the power socket nbsp nbsp I was able to continue using Word but the screen was flcikering Later this evening I tried to switch to tablet mode The screen went completely blank and the tablet was not responding at all When I sought to change it back to laptop mode it remained blank The light on the CAPS HP Spectre x360 problems button was flashing The machine was making a loud whurring noise It was down for about minutes Eventually after holding the power button down the machine came back to life nbsp nbsp I have never posted in a forum like this before and whilst nbsp I have purchased the HP Care Pack I cannot see a number that I can call over this weekend so hoped that I might get some assistance on here Can anybody help nbsp

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-problems/td-p/5777450
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I have an HP Spectre x360 with a 2 year ADP coverage. I purchased the laptop in US... but I am currently employed and working in India. My screen has got damaged and needs to be replaced, but the local service center is unable to verify the ADP care pack details in India. I purchased this laptop after doing my research that the product is marketed in India and will be supported here. However, now the local tech support is saying that the Family name - pike1.0 not available in India and the laptop cannot be serviced even if the ADP is avaiable. As per the ADP contract, HP Support can courier the necessary parts to the local service center and my laptop can be serviced. How do i resolve this issue?

A:HP Spectre x360 LCD replacement

Hi, Yes, they say the true, many HP laptops asre localized that means HP local can only help you (a) Order part)s) from original country and repair it for you  or(b) You have to send machine back to the original country (in this case the US) for repair. Warranty or not, same rule. Please read (very similar to your case): ANSWER: You can call HP Customer Support or HP Authorized Support Providers for diagnostic purposes. If a hardware service is required, two alternatives can be offered: The part can be dispatched by HP Customer Support or the HP Authorized Support Partner within the border of the country where they are located. It is your responsibility to get the part from this location, move it to the PC, and to return the defective parts - when required - to the same location. Associated costs are your responsibility. The PC may be moved, under your responsibility and at your cost, to the closest country where HP has support presence, or any other country chosen by yourself (depending on the logistics network), in order to get access to the solution. When HP has no support presence in the country of use, all actions and costs required to gain warranty services are your responsibility. Source:   http://support.hp.com/us-en/document/bpr01266 Regards,

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-LCD-replacement/td-p/5687537
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I bought an HP Spectre x360 for college and everything was fine at first.... but for the past couple of months, my laptop has been having some real loud fan issues. Just by starting up the device with minimal programs causes it to whir very obnoxiously. I only have Skype, Microsoft Office, and a few other basic programs installed on it... is there any way to fix this?











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A:HP Spectre x360 Fan Issues

Hi there @rawrimmakitty?,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand you are having an issue with a noisy fan. I will be glad to help you. Can you try the steps in these documents? Fan is Noisy and Spins Constantly, PC is Warmer than Normal.Reducing Heat Inside the PC to Prevent OverheatingTesting for Hardware Failures (Windows 10, 8) Please keep me informed of how thing went. If you require further assistance let me know and I will gladly do all I can to help. Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below! Thanks.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-Fan-Issues/td-p/5406306
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I have a tiny little scratch in my Hp x360 Spectre in its metal body...How can I cover it?

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I cannot create a new folder on the desktop. Right click of the mouse pad does nothing. Shift Control N does nothing. This is ridiculous. Any help is appreciated.
 

A:HP Spectre X360 with Windows 10

Does right click work at all? Try right click on Start button and see if it produces a menu. Some people has experienced problems with their touch pad, try using a mouse and see if right click works.
 

https://forums.techguy.org/threads/hp-spectre-x360-with-windows-10.1160901/
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Hello ,First I want to say that I tried contacting HP sales in 5pm they said that they are working from 8am to 2 am which is already a warning sign ...I am planning on buying HP Spectre x360 ash silver.I love how it looks and also the performance is really good for the money.My concern is that I have read so many complains of cracked screen from itself ( design flaw or uncalculated pressure on the screen or heating up too much , something is causing the screens to crack ...) Hp hasn't made official statement on this issue and so far I understood that the warranty doesn't cover it.I don't want to spend so much money on something that will break from itself and the warranty won't cover it.Is there someway to include this issue in the warranty before buying the laptop?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Warranty-on-HP-Spectre-x360/td-p/5634216
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I received my Spectre some two weeks ago and I started only to gave name and password, change keyboard to UK and then left to charge the battery. Now I try to use it, and I forgot the the password and the hint leads to nothing, what can I do?  Hard reset does not works.... Thanks for your help

http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Spectre-x360-password/td-p/5833592
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Hello Folks nbsp I have the nbsp HP Spectre x - t- CTO and have spent weeks trying to get my brand new HP Active Stylus to work with this brand new laptop I also bought a nd stylus to make sure the first one wasn't the problem nbsp I have spoken with five different tech support reps plus my case was escalated to a team of engineers nbsp Although this very stylus is listed as compatible with this laptop the word today from the engineers nbsp was that no I cannot use a stylus with my laptop there is no work-around and although there is a firmware upgrade for the model HP 13t-4200 - Spectre CTO x360 there is nothing for the model nor can they tell me if there is any plans nbsp in the works and that I am welcome to return the laptop for a refund and long as I do it in the next couple days before days after receiving the laptop nbsp Sorry HP this has been a nightmare with non-stop bad information and I think that you should publish on the website that a stylus will not work so that when people consider purchasing this model HP Spectre x360 - 13t-4200 CTO they will know that they can't use a HP Spectre x360 - 13t-4200 CTO stylus nbsp But we all know that's not going to happen because it could affect sales of the laptop nbsp If you have to have a stylus working on this laptop you should go with the Dell XPS nbsp HP Spectre x360 - 13t-4200 CTO Frankly I should have know better as this is my very first HP computer

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x360-13t-4200-CTO/td-p/5773176
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When I try to turn on the laptop and press the power button it just blinks once and then nothing happens. I tried holding it for 15-20 seconds already and it's a spectre so it has a built in battery that I can't take out. Please help

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Spectre-x360-won-t-turn-on/td-p/5833953
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Same as above. Got that dialogue box and then nothing. 13 inch specter and HP active pen here.

A:Re: active pen for Spectre x360 15

Hi @sirianth, Welcome to the HP Forum!  I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to guide you to having the most rewarding experience and answer any concerns about posting: First Time Here? Learn How to Post and More What is the product or model number of your Spectre x360? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?  What is your operating system? I grasp you are having an issue with the HP Active pen. When I checked the  HP Notebook PCs - Compatibility with HP Active Pen and HP Active Stylus chart, it looks like you need the HP Active Stylus and not the pen. If  you are unable to return or exchange the pen. please contact HP Support for assistance.  Contact HP Support Fill out the online form and follow the prompts.  Please let me know how it goes. If this has helped you to resolve the issue, please click on "Accept as Solution" on said post. To show that you 'like', or are thankful for my post, kindly click the ?Thumbs Up? below. If there is anything else I can do to help, please be sure to let me know!

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Re-active-pen-for-Spectre-x360-15/td-p/5809855
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My Spectre X360 is becoming extremely warm in the bottom upper left. It is to warm to have on my lap and I am worried about the computer becoming too hot. The laptop was bought only a month ago and I have yet to use it for any extensive purpose. Is this just a problem with this model or just mine? And is there anyway to fix this or will I have to buy an external fan?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-X360-i7-extremely-hot/td-p/5738550
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It should be an easy thing the for Which active x360? pen Spectre to do Contact HP Sales with my computer information order the accessory Which active pen for the Spectre x360? I would like to purchase Turns out not easy at all So I'm asking here does anyone know of an Active Pen that will work with the Spectre x I'm hesitant to order one via eBay if there's only a chance that it will work HP Store and Amazon seem to be sold out I contacted HP Sales nbsp Not kidding below is the transcript of the chat I had with a sales consultant To say that she is incompetent is an insult to incompetents I can't find an email address for support to send this to either PM Connecting PM Connected A support representative will be with you shortly PM Support session established with TANIYA PM TANIYA Welcome to HP Customer Support for Notebook Support My name is Taniya and I will be your technical support specialisttoday NOTE For security reasons PLEASE DO NOT send credit card information via this chat window If I need that information from you later I willlink you to a separate secure HP web page to provide your credit card details PM Connecting PM Connected A support representative will be with you shortly PM Support session established with TANIYA PM Elizabeth Hello I have a question about which Active Stylus to buy for a Spectre x PM TANIYA Okay PM TANIYA I am sending you links you can check them PM TANIYA has sent a link http h www hp com product sku mfg partno K P AA PM TANIYA has sent a link http store hp com webapp wcs stores servlet us en pdp accessories hpactivepen PM Elizabeth OK thanks I'll try these PM TANIYA Do you consider the issue to be resolved PM Elizabeth Oh wait The one is sold out PM TANIYA You can contact HP Shopping PM TANIYA for more details PM Elizabeth I got here through HP Shopping PM Elizabeth And the other one says it is for tablets PM Printing chat transcript PM TANIYA Elizabeth where are you located PM Elizabeth I'm in Germany today but I live in Chicago PM TANIYA Where did you purchase the product PM Elizabeth Germany because I need the German keyboard for work But I'm going to order the pen from the US site because nbsp that's where I need it shipped PM TANIYA You have reached the dedicated technical support department for USA Canada You need to contact HP support UkWebsite Chat http www hp com in en contacthp support html PM Elizabeth Why UK if I'm going to order from the USA PM TANIYA You have purchased the product from Germany that's why PM Elizabeth And that link sends me to the Indian website PM Printing chat transcript PM TANIYA Sorry for that PM TANIYA has sent a link http www hp com uk en contacthp phoneassist html PM TANIYA Check this link PM Elizabeth So I should talk to the UK site to order from the USA site Sorry if I seem dense but this is all very strange PM TANIYA has sent a link http www hpshopping in PM TANIYA Order it from here PM Elizabeth Wait what From India That makes zero sense PM Elizabeth I've entered active stylus and active pen in the search box with zero results I wanted to see what shipping nbsp rates times would be PM TANIYA has sent a link http store hp com jumpid re r redirect ETR amp ts UNrgwotzXcku PM Elizabeth It opens a list of featured products and top sellers none of which are an active pen PM TANIYA You can also contact best buy PM Elizabeth That's helpful Coming from the manufacturer with a web store I'm usually patient with online chat support but this nbsp has been an absolute waste of time PM Printing chat transcript

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Which-active-pen-for-the-Spectre-x360/td-p/5804866
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hi i recently bought HP Spectre x with highest specs an d i'm facing some real serious issues with the touchpad clickpad as many others in this forum and reviewers pointed out the clicks are not being recognized In my case I'd say it is around of the clicks don't get registered and I have to click again to make it work That is really frustrating and enough to make me come here and post this question I really like the laptop and this is exactly what I've been looking for but this clickpad is a real deal breaker I followed some suggestions on this forum and also tried some troubleshooting myself since i Spectre touchpad x360 myself is a support engineer but Spectre x360 touchpad to no avail I changed the synaptics settings to try and remove too much intelligence from the Spectre x360 touchpad touchpad and at least get the basic functionality right but i continue to miss the clicks I also tried replacing the driver with synaptic one but the problem continues which tells me that it is something related to the hardware piece than the software driver can someone here please help me with this if i hadn't liked the laptop i wouldn't bother posting here to try and find a solution i'd simply get rid of it and go with lenovo yoga pro or something else but this laptop has really high build quality and classy looks but probably killed by this buggy piece of hardware nbsp

A:Spectre x360 touchpad

Hello @malikons ,Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Spectre x360 13-4040nd Notebook and TouchPad not working correctly. Here is a document on how to troubleshoot the mouse and TouchPad sensitivities.If you will go to the section on Adjusting TouchPad pointing sensitivities it should help resolve the issue. If this does not help, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process: Step 1. Open link: www.hp.com/contacthp/ Step 2. Enter Product number or select to auto detectStep 3. Scroll down to "Still need help? Complete the form to select your contact options"Step 4. Scroll down and click on: HP contact options - click on Get phone number Case number and phone number appear.They will be happy to assist you immediately.Hope this fixes your issue.Thanks.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-touchpad/td-p/5094108
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Greetings, I just bought the HP spectre x360 with the i7 processor, and I've tried over 100 times to register a right click on the trackpad and it has failed to do every single time. I have read several articles complaning about the width being the problem to the right click, but mine has failed to register. period. I went into the control panel to try to disable it then enable once again in hopes to it working, but nothing has changed. I have only been able to register a "right click" by holding down on the touchscreen which is fairly inconvienent. I would like to see this problem fixed because I do enjoy everything else about this laptop, but that is a major flaw for me. Thank you.

A:spectre X360 trackpad

Hello, When did the issue start for you with the right click funtionality problem?




I am an HP employee.Make it easier for others to find solutions, by marking my answer ?Accept as Solution? if it solves your problem.

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/spectre-X360-trackpad/td-p/4977622
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Hi after being bounced back to and fro from various departments of HP I'm still unable to get Pen support on my Spectre x360 13t-4200 model. I've came a few people that didn't have the firmware but were able to download it for their 15t series,  but so far I get a failed operation when I try to install the firmware. The same pen works on my sister's last year's model. Attached is a screen shot. ANy help is welcomed as I'm a graphic artist, I need my active stylus functionality  Please & Thank you. 13t-4200  13-4003

A:Pen Support for Spectre x360 13t

What is the name of the pen excact model number?  I will see if I can locate drivers for it.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Pen-Support-for-Spectre-x360-13t/td-p/5696887
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Hi I bought HP Spectre X360 - 13-4290nz . Now I would like to buy Pen for it. I found : http://store.hp.com/SwitzerlandStore/Merch/Product.aspx?id=K8P73AA&opt=&sel=ACC Unfotunatelly there is no information if it will work with this laptop. Is it possible to check it somehow? BR Wojciech

A:HP Spectre X360 - 13-4290nz

Hi, Sorry I can't read, but the following one should work:     http://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=J4R51AA&opt=&sel=ACC#compatibles Regards.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-X360-13-4290nz/td-p/5674277
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Hi All I have a Spectre X Spectre tb 1 SSD upgrade x360 for - TU nbsp that runs the nbsp Intel i - U GB ADATA SSD Gb RAM and Win nbsp - It is a great little unit and has become my main work horse for my business nbsp As I am running out of Disk space I wanted to upgrade the SSD to GB but I have noticed that Intel have launched a S Series tb M drive for a little bit more than the cost of the Samsung gb nbsp unit nbsp However I want to know if the upgrade will work before I invest the required The two questions that I can't get an answer to are The intel unit is double sided Its thickness is mm nbsp compared to the mm thickness 1 tb SSD upgrade for Spectre x360 for single sided SSD - WILL IT FIT in the X ssd gap nbsp Will the nbsp BIOS of the x address the tb memory The x has the nbsp F BIOS running on the nbsp D system board nbsp Has anyone else experienced fitting a tb to an X Any recommendations nbsp ThanksFrank

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/1-tb-SSD-upgrade-for-Spectre-x360/td-p/5650692
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My spectre x360 is the skylake version and came with an m.2 ssd that supports sata 3. Does anyone know if the laptop would also support an NVMe ssd?

A:NVMe for my Spectre x360?

Hi, I think HP has stopped publish Maintenance and Service guide for this series but from my record, it only supports Support for single PCIe / SATA M2 solid-state drive configuration as storage (scope M2 2260/2280 DS solid-state drive) in the following configurations:? 256-GB solid-state drive self-encrypting drive (SED) supporting multi-level cell (MLC)? 180-GB solid-state drive supporting MLC? 128-GB solid-state drive supporting MLC Regards.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/NVMe-for-my-Spectre-x360/td-p/5765762
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I am turning to you all, as I have been unable to get an answer from HP sales, HP tech and HP engineers refuse to give me an answer. Before possibly purchasing said laptop, I simply want to know how many nits brightness and what is the contrast ratio for the latest spec x360 15-ap007na 4k laptop. If no one out there knows, then maybe someone who i should get in touch with......thanks

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-spectre-x360-15-ap007na-4k/td-p/5800980
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I recently acquired an HP x360 Spectre 15t (about 5 days ago).  During charging I noticed that the charger plug is quite warm/hot.  Using a laser temp gun, I measured the hottest point of the plug to be 152F.  The average temp reading seems to run around 128F (scanning different points on plug). Is this normal for thie plug to be running at this temperature while charging? Thanks, WW

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Too-Hot-HP-Spectre-x360-Charger/td-p/5811407
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My new Spectre laptop is way too hot for my lap.  The last post on this I see in the forum is from 2015.  Has there been an update on how to correct this or should I return it?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/spectre-x360-running-very-hot/td-p/5817266
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I have an HP Spectre x360 Convertible with Product Number K8P19LA#ABM. I want to use it as a drawing and sketching tool. I have read several reviews from other x360 owners and decided that my best option was to buy a Dell Active Pen PN556W to use. Similar qualities as the HP Active Pen (which are not sold on my country) but with better reviews. I have had no opportunity to use my pen, as it is not recognized in any way by the screen.I have also installed the Anniversary edition of Windows 10 with better Pen Support and it still doesn't recognizes my pen. My configuration is:Windows 10 ProPen and Touch Support with 10 Touch Points

A:Spectre x360 stylus

Hi,  Is Dell stylus support HP machines mentioned on its specs ? You are asking HP to support another vendor's product here. From my view: No HP won't support other vendor's products unless HP does not have equivalent products.Dell may be very happy for HP (or other competitors) to support its products, it will sell more and laughing to the bank.Regards.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-stylus/td-p/5740938
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Great laptop put it through a lot of testing in my first weekend of owning it and I'm quite pleased overall nbsp This issue has nothing to do with the laptop itself but rather the included sleeve which I'm also pleased was included as other brands models I checked Brand HP x360 new Spectre out did not include a sleeve nbsp However it smells really awful nbsp I mean it's really nbsp an nbsp exceptionally terrible rubbery type odor nbsp And it's not as if it's only when I put my nose up to it or even handle it nbsp It can just be sitting a few feet away from me and I smell it nbsp I tried washing it by hand figuring it's just an extreme example of factory chemicals or materials not being completely washed away before packaging nbsp This act may have reducded the smell by - but the stench was still very noticeable so I put it through a wash in the washing machine nbsp Again it's possible it's reduced the smell down to of what it started as but it's Brand new HP Spectre x360 still pretty ridiculous how bad this thing smells nbsp Has anyone had the same experience nbsp Have you had better luck in nbsp removing the smell nbsp I'm sure someone will suggest that it's free and maybe not worth the effort and therefore to just look into a different sleeve but I like it aside from the odor and would like to be able to keep it for some extra protection padding even once I decide on a method for carrying the device around if possible nbsp But it will not be worth it if I can't get rid of the odor Solved View Solution

A:Brand new HP Spectre x360

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Brand-new-HP-Spectre-x360/td-p/4966496
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I have exactly the same problem. I have bought my "Hp Spectre x360 13 inch, i7, ram 16, Hard 512 solid" less than a month ago from Bestbuy in NJ. From my first use, I found that it gets so hot after less than half a hours which my leg feels burning. I still didn't install a heavy program or compilers and I am using this laptop only for surfing the internet or writing text in the Microsoft word. Please help me for this issue. 

A:Re: Spectre X360 Extremely hot

My Spectre was heating up during idle. I use RealTemp to monitor temperature and set alarm for 180F. It was hard to catch the culprit, because it stopped as soon as I moved the mouse or keyboard to check.  I finally used Process Monitor to track CPU during idle and discovered that it was Norton 360 which does aggressive system checking during idle. I like Norton and the way it checks and rates download executable files. Setting lower priority for Norton doesn't do anything and I don't really want to do that anyway. And I don't want to inhibit the system checking. So, now I leave my Spectre on my homemade vacuum pad during idle to solve that problem. *sigh* I need a way to throttle back aggressive programs as a function of temperature.

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Re-Spectre-X360-Extremely-hot/td-p/5735736
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Hi! My webcam also has a very very bad image quality! Does it have a cheap sensor? Please help me finding the right driver for it! Ive got the Spectre x360 15-ap006ng Cant find a special webcam driver.. :/

A:Re: My Spectre x360 webcam looks really bad

Hey @MikeAT35,  First and foremost, I want to welcome you to the HP Support Forums! Here at the forums, you have many community members that will help you toward a solution. If my reply resolves your issue or answer your question(s), please click the Accept as Solution button to allow others to find the solution.   I have looked into your issue about your HP Spectre x360 and issues with the WebCam quality.  Here is a link to check your settings in the WebCam. It has a section inside the document for Quality issues. What program are you using?Please try the troubleshooting above and let me know the answers to the questions asked above. Could you also please provide me with your Model Number (How Do I Find My Model Number or Product Number?) and Which Windows Operating Systems you are running. To simply say thanks for trying to help, click the Thumbs up below!  I hope this helps! Thanks for joining the HP Support Community!Have a great day! 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Re-My-Spectre-x360-webcam-looks-really-bad/td-p/5660650
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Hello everyone,so suddenly and for reason my laptop (HP Spectre X360) stopped workin  and it shows no sign of life anymore, the only led works now is the charging led, when I plug in my charger it lits in white that's it!! no other lights or any feedback from the pc!! it's less than 6 months old now and never had any issues with it before! I went to bestbuy and they said it might be the motherboard that needs to be replaced, so idk if anyone of you had the issue before? and if the motherboard has been replaced would I lose all my data? and do they even need to access my data to replace the motherboard??thanks,,,

A:Hp Spectre X360 13.3 does not start

Hi @Murtadha05,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the computer not booting. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Does the computer make any sounds eg coling fan?Please get back to me with above information, so I can help you better.

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Hp-Spectre-X360-13-3-does-not-start/td-p/5604015
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I have had my X360 for about a year but just recently it's really running hot after a short time of use.   I have turned it completely off overnite instead of putting it in sleep mode and it still runs hot.   I have it currently leaning so there is absolutely nothing blocking the vents in the back and it's still super hot.   What am I to do to cool it down and is there something that HP is doing to fix this issue?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-X360-Runs-HOT/td-p/5764736
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 I have an HP - Spectre x360 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive and I wanted to know if I could upgrade the RAM in it.

A:HP - Spectre x360 Upgradable RAM

 Hello @Cepeda_Nicholas? I appologize but the RAM is not upgradable on the Spectre 13 x360 notebook as it is soldered to the system board and doesn't have additional expansion slots.




I am an HP employee.Make it easier for others to find solutions, by marking my answer ?Accept as Solution? if it solves your problem.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-Upgradable-RAM/td-p/5772799
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Hi All I am experiencing several issues with my notebook In order of priority the clickpad doesn't work properly it get stuck frequently and I can only wake spectre my Several x360 issues with up it after pressing Several issues with my spectre x360 Esc button I have tried everything mentioned in the troubleshooting of the HP support assistant changing configurations nbsp uninstall and reinstall drivers several times format the nbsp PC and reinstall Windows I am sure it is not an hardware issue since nbsp the animated icon tray on the setbar show that the clickpad is responsive after trying to solve the clickpad issue something with my BIOS went nbsp wrong I cannot move thorough the menu nbsp and for each key I press the notebook returns a sound I tried to reset the BIOS but the problem is the same and now I have also lost the nbsp function keys setting I really need nbsp Several issues with my spectre x360 them since I am intensely working with Excel The shift dx with arrow left doesn't work at times The notebook seems to nbsp not recognize the restart for example after a driver nbsp uninstall or reinstall Problem and nbsp showed up since I bought the notebook nbsp I look forward to receiving your help and advice Best nbsp

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Several-issues-with-my-spectre-x360/td-p/5800164
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I bought hp laptop spectre x360 with a global warranty from usa but it stopped working and is not getting on after a lot off try and even the people here in india are saying that they can't do anything with this laptop as dont have support for this. This is really bad of hp that the product with global warranty don't have support on there sevice stations.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-not-starting-up/td-p/5782405
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All of a sudden from one day to the next my keyboard keys wont work at all These are so x360 @ and H ... ESC Spectre and and backspace G key and HP key far my mute sound my nbsp g my h my esc my and backspace I have tried to nbsp -reset my device the reinstall all my applications i had prior then didnt work then done a full file reset still didnt wor-in stall HP drivers from web site-install the previous drivers then upgrade-restored the BIOS defaults and installed HP Spectre x360 H key and G key and ESC and @ and backspace ... the latest BIOS-completed the f keyboard test HP Spectre x360 H key and G key and ESC and @ and backspace ... which didnt pass- changed the keyboard language from uk to us-tried flipping it into tablet mode and back nbsp So far none of this has worked amd looking through your forums its a known issue but i cant see a fix My on screen keyboard works fine My laptop is only a year old and now out of warranty I have no restore point set either so couldnt reset to a time it was working nbsp Any body with any ideas on how to fix this issue please aas its frustrating the hell out of me I have already spent days working on this and process of elimination Any body at HP know of this issue please reply or i am due to start working their soon so might find out also through nd line I work in IT and hate spending time on my own equipment Please help Thanks

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-x360-H-key-and-G-key-and-ESC-and-and-backspace/td-p/5816918
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Hi I bought a new HP spectre x For my job I need to run simulation trought OpenFOAM so it's easyer for me to use Linux nbsp Nearly everything work out of the box except one things sound nbsp I post a bug on launchpad here the link HP linux on x360 spectre Bug Hp spectre x nbsp It as nearly everything you need to debug the phenomena I know that you don't officially suport linux on that computer but it would be fun to be at least linux compatible nbsp Thing I know There was a bug that really look HP spectre x360 on linux like this one on the Dell XPS The bug was in the bios wich was setting the sound card to alternative mode that was not working I think is the same here I need to find a way to tell the bios to load everything like if it is windows Yeah I just ask no special treatement nbsp nbsp Thank you I will give all support you need I really wish to correct this bug nbsp PS HP if you correct this bug you will sell three more of those computer they all want one in the lab nbsp Follow up It's seem that we are now hable to use the lagacy mode from the sound card It's good but not perfect The fix for the i c will come soon the latest kernel code ask about a mysterious drivers file that doesn't exist right now in the linux firmware directories So this case is close because the issue as been addressed Follow the launchpad bug for furter improvement nbsp nbsp SOLUTION MAY NOT BE THE SAME FOR YOUR DISTRIBUTION nbsp From Spano nbsp If you use gummiboot you should have something like that nbsp options acpi osi Windows acpi osi Windows acpi backlight vendor root dev sda rw nbsp The selected solution under this post is for Debian based distribution I will put the solution for other distribution on this post if they are on the forum You don't find it Adjust the solution to fit your distribution and post-it you will make people happy nbsp Solved View Solution

A:HP spectre x360 on linux

I SOLVED IT! After hours of pain, i can now use the built in soundcard with headphones, as well as the internal speakers. HOW TO: Edit grub config by doing:'sudo vim /etc/default/grub' Edit the line:GRUB_CMDLINE_LINUX_DEFAULT="quiet splash'" To:GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_backlight=vendor acpi_osi='!Windows 2013' acpi_osi='!Windows 2012'" Then run:'sudo update-grub' Reboot TWO times. BOOM! Sound works in headphones. The sound card is now in HDA mode (not I2S). To confirm, run:'aplay -l' and make sure you have the following in the output: 'card 1: PCH [HDA Intel PCH], device 0: ALC3242 Analog [ALC3242 Analog]  Subdevices: 0/1  Subdevice #0: subdevice #0'I'm running kernel Linux spectre 3.19.0-21-generic #21-Ubixuntu SMP on Ubuntu x64. BR,Ingmar  EDIT: Even the speakers are working, they were just muted in Alsamixer. Hallelulja!EDIT2: Added the 'acpi_backlight=vendor' parameter to the options line, based on @spano 's input. Thanks!EDIT3: Fix as pointed out by venividivici24

http://h30434.www3.hp.com/t5/Notebook-Audio/HP-spectre-x360-on-linux/td-p/4980797
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I have purchased my Spectre x back in nbsp and i have been using it for less than a year So far the laptop experience have been rather satisfying Apart from experiencing minor glitches initially the updates helped and the laptop worked just fine and smoothly Though the speakers stil have rattling sound when played loudly nbsp nbsp Until recently couple weeks back x360: Spectre RIP Haywire, HP the laptop went haywire as i was doing my assignments Without any signs to indicate any mechanical problems the whole system just shut down i couldn't switch it on nor could HP Spectre x360: Haywire, RIP i even charge it nbsp So i have called up the service centre and since it is still nbsp under warranty they have replaced the motherboard On the bright side I did not lose any datas or files However I have discovered my case wasn't the first to happen as there was one earlier case which was much severe The laptop's motherboard literally burnt The bottom part was HP Spectre x360: Haywire, RIP all black and all nbsp data was lost nbsp nbsp nbsp The following image was the default in my product that has occured recently nbsp nbsp nbsp Hope to receive advise and any precautionary steps to avoid this mishap Thanks nbsp

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Spectre-x360-Haywire-RIP/td-p/5808631
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Hello I was just wondering if its possible to upgrade the ssd of this ultrabook? I looked online for some asnwers but couldn't find one, so I decided to just ask here.











Solved!
View Solution.

A:SSD upgrade for spectre x360

Yeah but it is not easy and will jeopardize the warranty. See pages 32-33 of this Manual, which is the closest thing out there for your Model: Service Manual

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/SSD-upgrade-for-spectre-x360/td-p/4949235
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Hi!I'm just experiencing some issues with my recently bought laptop. It is probably nearly 2 months old, and this is happening as I type this.  I am charging my laptop and it's been, say 30 minutes since charging and the charger is really hot! It's keeping me warm in this cold winter I could say.  Is there something wrong with it? Should I unplug even though it's charged up to 85% ... I have a feeling it's dangerous. If anyone has any advice, please let me now!  Much appreciated,Sam

A:Spectre x360 Hot Charger !!!!!

Hi @sammiie43,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the charge getting hot. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better. 

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Spectre-x360-Hot-Charger/td-p/5693998
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Hi  Hoping someone can assist, I have a spectre x360 connected to a Samsung Smart TV via HDMI.  Screen is recognised OK as the laptop screen flickers when plgging in, problem is that the TV screen suddenly goes blank (black) for no apparent reason then reappears, again for no obvious reason. Tried various different cables and different HDMI ports on TV and all behave the same, this doesn't occur at all when using other laptops connected to the TV using same cables.  Doesn;t appear to be cable led either as wiggling cable and therefore port doesn't seem to affect either the black out or reappearance ? Help !  

A:Spectre x360 - Samsung HDMI

Hi there @BaffledA,  Thank you for joining in on the HP Support Forums and Welcome! I understand that the HDMI from your HP Spectre x360 Notebook PC to your Samsung TV is not working properly.  Did you receive any error messages?Did you see if the HDMI was listed in the Digital Output Device? Here is a document for you called Troubleshooting HDMI Display and Sound Issues. It has three different sections that you can use for troubleshooting:  Using correct HDMI cable for your HDMI deviceSetting HDMI sound outputTroubleshooting specific HDMI issuesCould you please run the Hardware and Devices troubleshooter first. The troubleshooter will help find and fix HDMI issues.  Type troubleshooting in the search bar.Select Troubleshooting.Select View all on the top left corner.Click on Hardware and Devices.Follow the on-screen instructions to run the troubleshooter.Check if the issue persists.Please also try to: Press (Windows key + X)Click on Device Manager.Expand Sound, video, and game controllersRight click on the sound driverSelect Update Driver Software.Once this is done, restart the Notebook twice and check if the issue persists.Also, you could try to: Press (Windows key + X)Click on Device Manager.Expand Sound, video, and game controllersRight click on the sound driverSelect Uninstall.Once this is done, restart the Notebook twice and check if the issue persists.Did this reply resolve your issue or answer your question? If yes, then please share the good news! Let others know this reply was helpful by clicking the Accept as Solution button. You can also show your appreciation by clicking the Thumbs Up. If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting and the model number of your Spectre x360 Notebook PC.  Thanks! 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-Samsung-HDMI/td-p/5594750
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Hi, We bought a bunch of Spectre x360's in Australia several months ago for our consultants, who frequently travel overseas. One of our consultants - currently overseas - reported a screen malfunction where the top quarter of the screen appeared as vertical bars, rendering that screen area useless. On contacting your technical support, I was told HP was unable to assist, because 1) the laptop was not in my possession and 2) the laptop was not in Australia. This is a pratically brand new, top-of-the-line, HP computer, that we have to courier internationally (rendering our consultant computerless), just to receive any form of support or acknowledgement of the issue. How are we supposed to do business this way?

A:new spectre x360 display malfunction

Hi @Andrew18, Welcome to the HP Forum! I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details. If you are unfamiliar with how the Forum's private message capability works  please review this link.  First Time Here? Learn How to Post and More

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/new-spectre-x360-display-malfunction/td-p/5601039
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Hp recently released a 2016 Spectre x360. Will there be a special edition (black and copper trim) of this laptop?

http://h30434.www3.hp.com/t5/Business-Notebooks/Spectre-x360-Special-Edition/td-p/5820862
Relevancy 65.79%

I am have the same issue on a brand new spectre x360 I just purchased. My bios and drivers are all up to date.Is there another solution to this problem other than a reboot or closing the lid?

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Re-spectre-X360-mouse-problems/td-p/5817829
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I haven't had too many issues but occaisionaly the screen flickers.  My biggest question is I am looking for advice on how to get the screen to rotate into tablet mode when it is flipped and have the keyboard and trackpad turn off.  Do you have any advice?  I am using Ubuntu 16.04.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-X360-Ubuntu-Screen/td-p/5640156
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Dear HP, I am also facing the same issue with vertical lines on my screen. it is not consistant, but happening more frequent. So far I have not been able to find a resolution for the issue. also HP support has not been able to find resolution. Sometimes after few minutes the screen unfreezes and gets back to normal.However in a high demanding work environment this is not acceptable.Please help to resolve. Regards  

A:Re: HP Spectre x360 Display Issues

it is concering a 13" with serial number [Personal Information Removed]and the BIOS i am running is F.31-01/15/2016

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Re-HP-Spectre-x360-Display-Issues/td-p/5639375
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Just booted up my brand new Spectre X As soon as the power came on I was greeted with a black screen App Booting Spectre and problems New X360 and white text that New Spectre X360 Booting and App problems mentioned something about a CMOS failure or being invalid I tried to take a picture but it loaded the setup screen before I could As I was completing the setup process I got to the screen that was Updating Apps this will only take a short time The fan appeared to be working overtime as it was very loud throughout the whole process I New Spectre X360 Booting and App problems waited close to thirty minutes before I was sure it was stuck on this step I tried rebooting and it took me right to the login screen I logged in successfully and the OS seemed to load just fine However I wasn't able to New Spectre X360 Booting and App problems open any apps It just said my trial period was over and I had to go to the app store Then everything froze and I wasn't able to use the track pad to move the cursor or get any keys on the keyboard to respond I rebooted again and logged in Still no look opening any apps Internet explorer play store or even the settings It all says my trial period expired go to the app store to purchase I am completely stuck Even if there is a sonewhat simple software fix the CMOS error on my first boot up worries me Should I just try to return the computer for a new one

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/New-Spectre-X360-Booting-and-App-problems/td-p/5739729
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This morning I woke up to discover that my HP Spectre x360 does not sit flat on a desk anymore. It appears that the whole underside of the laptop has adopted a convex curvature, and the center of it contacts the desk below. My guess is that the battery is going bad and has expanded. Anyone else having this issue? Is there anything that can be done to fix this?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Swollen-Battery-on-Spectre-x360/td-p/5818954
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Does anybody know when HP is going to sort out the trackpad issues on the Spectre x360??? I have had two different Spectre x360 machines and both have been rife with trackpad problems, one went away for "repairs" and came back the same. Problems inclue 3 finger swipe up/down to show/close open windows not working, finger side swipes not working to switch between windows, tap to click unresposive and sometimes even mouse click opens notification center rather than what you click on!!! The trackpad on this "premium model" functions worse than a basic trackpad on a netbook. And beforesomeone from  HP comments to turn off and on again, no that doesn't work, settings have been checked and all the gestures are set on, and yes all drivers are up to date. So seriously HP, when are you going to sort it out???  

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-trackpad-STILL-not-working/td-p/5650325
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hi there I have the same problem My laptop nbsp model - na Spectre x i with ssd was Spectre or i7 Won't x360 boot charge month out of warrantee it's now months but I'm struggling Spectre x360 i7 Won't charge or boot to get hold of HP on the phone and one day when I plugged in the power cord to charge it it would not charge It had been running hot since I bought it and I had intermittently got an error message about a fan not operating properly but when I closed the laptop down and restarted the fan error disappeared So in August this year warrantee ran out in July I plugged in my laptop to charge it and the charging light did not come on The battery went flat and I could not charge with the powercord No lights on the charging outlet either nbsp Just a few weeks prior to this the screen had been going black on me if I moved it slightly My husband opened the laptop and disconnected the batteries and charged the batteries separately He put the fully charged batteries back into the laptop nbsp and I was then able to turn the laptop on but only if the power cable was connected despite it not appearing to do anything and only if the laptop was in tablet mode The laptop worked for all intents and purposes and I was able to make a backup of my data so that I could send it in for repair My husband also noticed that there appears to be a burnt out component on the motherboard I have since tried to turn on the laptop again batteries are fully charged but it will not even turn on As an aside my charging cable has LS- on it which was part of a worldwide recall in but this cable was shipped with my laptop last July This cable has run very hot since I've had it Please could HP contact me urgently to resolve these issues nbsp Issues in summary faulty fan faulty charging battery charging circuit power cord burnt out component internal connector faulty screen I find it hard to accept that all this would go wrong month out of warrantee with such an expensive laptop

A:Spectre x360 i7 Won't charge or boot

Hi @711heaven,  Welcome to the HP Forum! It is a fantastic site to find information, tips, and suggestions. For you to have the most rewarding experience please review the HP Forums Guide. First Time Here? Learn How to Post and More I understand that the battery is not charging. Here is a link to HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge that should help. Please let me know the outcome. Please click the ?Thumbs Up? below to thank me for my efforts! If one of my posts help you to resolve the issue you are experiencing, please click the "Accept as Solution" so that others who may be having the same difficulty can find the answer more efficiently. Thanks for taking part in the HP Forums!

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Spectre-x360-i7-Won-t-charge-or-boot/td-p/5761763
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I have a new Spectre x - dx Having a little trouble hearingthe sound from Netflix when the laptop is used tented in bed so that thespeakers are on the bottom of the tent V and speaker volume low Spectre x360 too close to a blanket Sound Spectre x360 speaker volume too low volume set to maximum A little better in normal laptop position with the front end where thespeakers are located is tilted upward Sound is much better with laptop on a desk Best in normal laptop position Now this may sound a bit dumb since of course the blanket will absorbsome of the sound but I got a few questions nbsp The speakers themselves are supposed to be Bang and Olufsen but User Manualis vague on this point Driver is Conexant SmartAudio HD Is there some other driverI might install that would allow me to set the volume higher I see on the user forumthat many folks experienced crackling from the sound system Not me Not yet I also see there is a different driver on the support website -- a Realtek HD Audio driver Advice Some attention has clearly been given to the sound subsystem Does anyone know ifthe speakers on underside front of keyboard are designed to project toward the userof the keyboard so that they project directly downward in the tented position

A:Spectre x360 speaker volume too low

Hello @nscribner?, Welcome back to the HP Forums! I have read your post and understand that the volume is low on your HP Spectre x360 13-4103dx . I have researched the issue and have come up with a possible resolution. First, please perform a hard reset. Once that is complete, please follow the steps in these documents: HP Notebook PCs - No Sound from Speakers (Windows 10, 8)Microsoft - Fix sound problemsTips for Using, Carrying and Protecting your HP Notebook PC To answer some of your questions, the specifications page does indicate under sound "Bang & Olufsen with dual speakers". HP Spectre 13-4103dx x360 Convertible PC Product Specifications. There are a few different audio drivers that you can try,  for the best output from the notebook drivers page. Although there is no discrete data explaining the placement of the speakers, it would make sense that would be the desired effect. If the document did not help you resolve the issue, try restoring the BIOS and then check for windows updates.Thank you, I look forward to your response with the outcome.If this post has helped you, feel free to click the thumbs up!  

http://h30434.www3.hp.com/t5/Notebook-Audio/Spectre-x360-speaker-volume-too-low/td-p/5414169
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I recently bought my Spectre x360 and overall I am very happy with my purchase. However, I am a bit concerned with battery life. For my version (i7 processor and UHD screen) I am only achieving about 5 hours usage from each charge. I had expected nearer 9 hours from the adverts for the model. Reading messages from other users I seem to find that to achieve nearer 9 hours i should lower screen brightness to about 50%. Surely the main reason for buying a notebook with a UHD-4K screen is for the display to be bright especially when watching videos (Nertflix, iPlayer etc).Any suggestions about improving battery life please

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Spectre-x360-battery-life/td-p/5818550
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As soon as I bought the woreless mouse was working well but then without any message it is not being recognized any more. I tried to copy files from a remote Iomega hard disk and at the beginning of the paste it was working well but suddenly stopped there was a message about an error and when I tried to rebegun the task it is not possible any more. Appear that the device is being connected but nothing happens.From a video for other model it was said that I have to reset the computer but I did not find the way in the Spectre x 360 as it seems it is a new model and what was said did not work for my computer.Note that a pendrive is working well to read, copy and save files in the same USB port.Thank you for any help.

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-have-a-HP-Spectre-x360-and-after-some-days-it-is-not/td-p/5649111