I have bought this product 3 months ago "HP x360 Convertible 13.3" Touch Screen 2 in 1 Laptop 6th Gen i5-6200U 8GB 1TB" 2 days ago I found its screen was broken, I think it was dropped on the floor inside its contaning bag. It is still function well, but I want to know can I change the screen or not. Thank you in adavnce
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Hi @Mostafashalaby, Welcome to HP Forums! I have read your post and wanted to help. I understand that the screen is broken, and you want to change it. Option 1: You can contact HP phone support to arrange a repair. To contact HP phone support: please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region. Option 2: If you want to replace the screen by yourself: http://support.hp.com/us-en/document/c01608578#AbT4 Please let me know if this resolves the issue by marking this post as "Accept as Solution". To simply say thanks, click the Thumbs up below! If you require further assistance let me know and I will gladly do all I can to help. Thanks. Regards,http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Broken-Screen-of-HP-x360-Convertible-13-3-quot-Touch-Screen/td-p/5692562
Hey, I have a HP Spectre x360 Convertible Windows 10 Home 64-bit and i bought it few months ago (8/2016). Screen problem occured during the past few weeks. The texts get covered by black boxes, but they dissapear once you move the cursour on them and when you change from program to another the screen "flickers" (picture below). I don't knwo the reason. Few weeks ago my computer had a major update. could it be the reason? Thanks!! p.s. I'm not sure if this is connected to the previous but earlier when i turned the compute on boot manager came on with options of "OS boot manager (UEFI)" and "Boot from EFI File".I chose the first one based on what i read about them. Should I be worried? :/
The boxes look like this. I unistalled firefox and reinstalled it, and it didn't help..http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x360-Convertible-problem-in-screen/td-p/5848733
i have HP pavilion x360 convertible 13-u002ne and just bought it from less than one month ago. while processing some updates , 2 weeks ago i found a red line in the middle of the screen. i restarted the pc and still there, i accessed f10 and the line still appear. shut down the laptop for a couple of hours and opened it again and the red line disappears.again today afetr processing some updates, the red line appeared and it doesn;t want to go away.please helphttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/red-line-in-the-middle-of-my-screen-x360-convertible-13/td-p/5826458
I'm wondering if anyone knows whether the HP Pavilion x360 Convertible 11-p129ms has a glossy or matte screen. I can't seem to find that information on this data sheet: http://www8.hp.com/h20195/v2/GetPDF.aspx/c04945187.pdf If someone has a link to a source which shows whether it is glossy or matte, I'd appreciate it. Thanks, Greg
Most of the laptops have glossy screen other than some higher end models that can be configured to order and offer matte screen as an option.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Glossy-or-Matte-screen-on-the-HP-Pavilion-x360-Convertible/td-p/5664382
Doing: entering text in a LibreOffice document, running Firefox, and LilyPond software.Recreate: Have not tried to recreate, seems to be random (it's happened once before).Error messages: none, black screen, after a few seconds loud alarm.No recent software/driver changes.Internet connection: DSL.Computer purchased on June 8, 2016. This is the second time this occurred. The first time, after a few seconds of the black screen, the computer rebooted and seemed to function normally. I went to troubleshooting but did not find any further information about what happened. I have been experiencing regular display drive issues - the screen goes black and then returns with the display driver message (twice).http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Spectre-x360-convertible-black-screen-loud-alarm/td-p/5825079
Cuctomer service reply me like that!Is it possible not to take responsible like that. Whereever I bought that,I bought it officially withthin warranty.But why asian customer service didn't take responsible for that,eventhough their official customer service.How a big company like HP can do this???http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-envyx360-convertible-touch-screen-run-through-all-over/td-p/5827570
Dear Sir MyHP Pavilion x360 is now broke the screen but i can still use is as nomal but it can not touch screen . what should I do , If our smart phone it break the screen it still can use why my Pavilion X360 can not touch screen ? Please helphttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Pavilion-x360-break-screen-and-can-not-touch-screen/td-p/5791177
My company wants to use one O/S throughout the business. Windows 10. On these machines it seems to stop the Touch from working. the I2C driver is showing as a fault, this happens on multiple machines. I have searched google and installed different versions of the drivers and 3d driver (locks the heads in the hard drive if dropped) I did find this artical on the forum http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/SOLVED-Pavilion-x2-10-touch-screen-amp... but i cannot find the driver. version 604.10154.1010.7150, dated 2015-10-01. I've seen that other people have had success in getting the touch working and wondered if there are any other options i need to try? many thanksHeaviushttp://h30434.www3.hp.com/t5/Business-Notebooks/HP-x360-310-G1-Touch-Screen/td-p/5801616
I bought new, but somehow do not want to workVideo is compared, apparently just enough to buy a new cable https://www.youtube.com/watch?v=cj5L-1l4qzI&feature=youtu.beI bought it herehttp://www.ebay.com/itm/Lenovo-Ideapad-S210-New-11-6-LED-LCD-laptop-screen-with-touch-glass-/1912932...
This is a new LCD
This is a broken LCD
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums
Hi Magnutus, welcome to the forums.
Please check if you Lenovo S210 is on warranty under with this tool.
After that you can open a ticket with Lenovo for the screen to be fixed, if it is not under warranty it will have a cost.
If you are the guys that like to fix it yourself (and it is not under warranty) I can recommend you to check the support site for your model, read the Hardware Maintenance Manual (on the documents area) and check how the machine is organized on the inside. On the parts lookup page you can find the parts number so you can find a replacements for the component that is giving you issues.
I hope this links helps you.
I purchased my HP Spectre x360 (i7, 8GB, 256SSD, Windows 10) two days ago.It worked perfectly until midday today when the touch keyboard icon in the bottom right of the toolbar began to toggle on and off for no reason. Simultaneously, the touch screen was unresponsive for the majority of the 13.3" display. When the icon is not toggling, everything works fine. This problem occurs (what seems like) at random times for random durations.I have done nothing outside normal use and checking to make sure there are no problems.My guess is it has something to do with switching from the various "360" modes and possibly the connectivity between the screen and keyboard panels.Has anyone else had similar problems?Are there any solutions already in place?
Hi @zswies?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360 - 13-4101dx and Touchpad not working correctly. Here is a document on how to troubleshoot the Touchpad sensitivities.If you will go to the section on Adjusting TouchPad pointing sensitivities it should help resolve the issue. You could try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10. Please restart the Notebook twice to make sure all update have been completed!I hope this helps.Thanks.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x360-Touch-Screen/td-p/5224100
the touch screen does not function anymore As you can see in the picture the lacking all drivers about touchscreen and i can't find them on the apposite section of the HP site!I think that the problem could be related to drivers but, obviously, i'm not sure of it. Can someone help me? Thank Uhttp://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-x360-touch-screen-does-not-function/td-p/5678642
I just wanted to tell you your customer service is a disgrace. I just bought a brand new spectre x360 10 days ago and its touch screen goes crazy every few hours. I had to contact your support 4(!!!) times: first time they updated the BIOS, second time they updated the BIOS and the graphics driver and the third time they had me do a full system refresh, nothing has helped. When I called the support line the last time they told me I had to replace my laptop and that it would take 7-9 business days for it to get replaced once they take it away! I'm new here in Los Angeles and don't have another laptop, while school is starting I don't have any alternative laptop and can't make do without one! This is ridiculous, I'm never buying another HP product again in my life and will recommend everyone else to do the same.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x360-Touch-Screen/td-p/5725606
its been about 4 month ago, i have upgrade my windows become windows 10. and after that, i realize that my touchscreen doesnt work immediately. and i search the problem and i want to solve it by my self. but it doesnt work. i want to callibrate in tablet pc settings but the tablet pc setting is missing. how can i do right now?http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Pavilion-11-x360-touch-screen-not-working/td-p/5650731
I have had this problem for a couple of weeks. I have researched and have done ALL the suggestions offered, including reinstalling Windows 10. I have used HP Support Assistance to make sure all of the updates have been installed. So far, nothing. However lately I have also started having trouble with the mouse and the touch pad. I can move the pointer but punching the mouse button, the enter key or the touch pad has no effect. I have to go into another screen and them back to the one having problems. Thankshttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Stream-X360-Touch-Screen-not-working/td-p/5752206
Bought a brand new Envy last Thursday, touchscreen did not work. Called support and they remotely worked on it for a few hours ultimately having to restore to factory settings, still did not work. Exchanged laptop at store yesterday and the touchscreen on this one does not work either. Per the sales person at the store the touchscreen should work with computer in laptop or tablet mode, is this correct? Is there a known issue with these that I should choose another model? Is there something that has to be enabled? I have checked the drivers and all is newest version and enabled. Thanks for any help.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/hp-envy-x360-touch-screen-not-working/td-p/5763122
I wish I had read the reviews before buying this laptop. I've had the laptop for 5 months and didn't drop it just went to open the screen one morning and it had cracked without impact. Called hp (my laptop is still under warranty) and they claimed it would be 471$ for repair when it is clearly badly manufactured and a defective screen. For a laptop that flips around and should be better built I am extremely disappointed. I am a university student and I will be telling everyone and posting on McGill forums how horrible this laptop is and how horrible hp customer service is. I was told many different things on the phone and never got a straight answer. For the same price by a MacBook, hp isn't worth the grief and the time.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Broken-screen-spectre-hp-x360/td-p/5613642
I purchased Spectre x convertible laptop at the start of August nbsp I had the computer for weeks and the touchscreen and pen Touch Spectre working stopped screen x360: functions stopped working nbsp I called HP and they had me send the computer to a repair center nbsp Below is the paste of nbsp my original posts under a different thread name that was probably too specific Spectre x360: Touch screen stopped working due to the model number nbsp Wanted my experience to be viewable by others having difficulty with Spectre laptops Spectre x360: Touch screen stopped working nbsp Original Spectre x360: Touch screen stopped working Thread nbsp https h www hp com t Notebook-Video-Display-and-Touch Spectre-x - - ms-touchscreen-st nbsp nbsp - - AM nbsp Bought this computer at the first week of August nbsp Set it up and used it for weeks nbsp Enjoyed the flexibility of the convertible funtion and regularly used the touch and active stylus features nbsp nbsp Then the touch screen and stylus functions stopped working After multiple attempts to reactivate the features i e restart new pen battery software updates I contacted HP support nbsp My assumption was that the hardware was bad the screen had failed in some way because the software didn't even recongize the touch ability any more nbsp HP support ran me through the standard solutions so again restart etc nbsp Then they wanted to reset Windows revert back to the shipped version of the software erasing all my files apps and software that I had migrated from my old computer nbsp That computer had been recycled at this point nbsp So I would be left to start over nbsp My feel was that it was a hardware issue so why go through the pain of having to reset up the machine nbsp After some coaxing by the rep I relented and reset windows nbsp No help nbsp The software still could not recognize touch or pen functionality nbsp nbsp Next step was to send the machine in for repair nbsp They told me it would take days nbsp That seemed like a long time to go without a computer nbsp I asked for a replacement machine nbsp The computer was only weeks old nbsp They refused nbsp And no compensation was offered for my lost time nbsp Now weeks later I still do not have my computer back and have recieved no info directly from HP nbsp I called in days ago nbsp and after being hung up on and redialing the number times I finally got through to a live person nbsp She stated there was a backlog in parts needed to repair that it would take another week nbsp Again I asked how I would be compensated for the fact that I paid full price for a working computer and was now going without one nbsp They gave me a number to call once the computer had been returned nbsp Now days later the HP Customer Support website still says that the computer will be shipped back to me on the th of September no updates have been given to me via email or phone and no computer has been sent to my home nbsp I called the number they gave me during my call days earlier I was guaranteed it was a direct line to customer service It was a different number that went into the same automated call directory that hangs up on customers that have sent their machines in for repair nbsp I hit zero until someone picked up at least zeros nbsp They are now telling me that parts won't be in for my computer until October th nbsp That would be two months without a computer nbsp How is that customer service nbsp I asked them to just send me a brand new computer nbsp They said they couldn't I did the usual and asked for a supervisor nbsp I'm on hold now nbsp If this was an apple product it would have been replaced on the spot nbsp nbsp I really liked the computer while it was working but am wondering why HP doesnt stand behind its own products and refuses to treat its existing customers with respect nbsp - - AMThird Update The HP Support Rep contacted me to let me know my case would be closed and the shipment date of the computer back to me is still expected to occur o... Read morehttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-Touch-screen-stopped-working/td-p/5834056
My laptop's touch screen doesn't work after updating my drivers to date. I opened the Tablet PC Setting, it says 'There is no pen or touch input available for this display' . (I used Shorcut to open the setting because the Tablet PC Setting disappeared in the control panel along with the functionality of the touchscreen). I tried doing a recovery but it wasn't successful to bring the touch back. Plus the HID-Compliant touchscreen driver is missing. Please help me to fix this, thanks.
Hi there @BryanHech?, Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your Touchscreen stopped working after updating the drivers on your HP Pavilion 11-n001tu x360 Notebook PC. How did you update the drivers? Did you use Windows Update?Have you checked to see if the driver has been disabled?Have you tried to run the Windows Troubleshooter?Have you tried to Perform a hard reset?Have you tried to Update the BIOS and graphics driver?Have you tried to Perform a touch screen diagnostic test in HP Hardware Diagnostics?Have you tried to Configure the touch display?Have you tried to Enable the touch screen driver in Device Manager? Please follow these steps to see if you can enable the Touchscreen: Open up the Device ManagerFind ?Human Interface Devices?Expand ?Human Interface Devices?Right-click on ?HD-compliant touch screen.?Click ?Enable" (if available)Restart your Notebook PC. If losing your Touchscreen happened after you had done a set of Windows Updates, please use the System Restore feature and pick a date that was before the issues started. To use System Restore in Windows: Go to the SearchType Control PanelClick Control PanelClick SystemClick System ProtectionClick System Protection TabClick System RestoreClick NextChoose a Restore pointClick NextA box that says "Once started, System Restore cannot be interrupted. Do you want to continue?" will pop upClick Yes to ConfirmWhen the System Restore is finished, you will get a pop up that says it has been completed. Please let me know if I answered your question by clicking the 'Thumbs up' if the troubleshooting steps in this post resolved the issue for you please click the 'Accept as Solution' button. This will allow other's who have the same issue to find the solution also. If you require further assistance, I would be more than happy to continue to help you. Please just re-post with the results of the troubleshooting. Thanks!http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Pavilion-11-n001tu-x360-touch-screen-not-working-after/td-p/5395549
I had this laptop original with windows 10 from manufacture and I did downgrade to windows 8.1pro since I need to run a prgram that works only with windows 8.1. Now my touch screen is not working and can not find any driver, shows no pen or touch input available. Also i did check on device manager and dont see any HID for touch screen. Can somebody please help me out with this matter.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-HP-Pavilion-x360-m1-u001dx-Not-working-windows/td-p/5753866
My ENVY m6-AQ003 x360 touch screen function clicks itself. It clicks really fast in a straight vertical line. I havn't used it in a couple days so when I turned it on and it started clicking my first thought was the mouse was acting up or the touch pad. so I unplugged the mouse and restarted the computer. It continued to do it after the restart so I tried to turn off the touchpad. But the screen kept clicking before I could. Although it has stopped after i played around with it. It seems to keep doing it from time to time a few clicks. I know it is the touch screen function after I realized that the touch screen makes circles where you click and the mouse and touch pad don't. I hope there is a quick fix so I dont' have this problem when I travel in a few days.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-ENVY-m6-AQ003-x360-touch-screen-function-clicks-itself/td-p/5716545
I've just replaced the digitizer (touch screen) assembly on a HP Pavilion x360 11-k009tu Windows 10 laptop. All ok except the x-axis is reversed i.e. mirrored around the vertical axis, so if you touch on the left it responds on the right and vice-versa. I've tried many suggested solutions, none of the following have helped:> Re-calibrating the touch screen> Reverting to a system restore point prior to the digitizer replacement> De-installing & re-installing the touch screen device in Device Manager> De-installing & re-installing the touch screen drivers> Installing the latest touch screen drivers from HP support site> etc etc etc I did come across a reference somewhere re editing the touch screen calibration data (in registry or calibration file) and reversing the x-values but have since been unable to find that reference again. Thanks in advance for any suggestions.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Reversed-touch-screen-x-axis-on-HP-Pavilion-x360-11-k009tu/td-p/5850805
My nbsp HP SPECTRE X - -AP DX is less then months old and the screen or Digitizer mysteriously cracked just like many others on the board I have no answers for how this happened The ridiculous part of the equation is that the Laptop has never even left my desk time in its short life nbsp I live alone as well so its not like it was touched by X360 Screen SPECTRE ... months Broken - Old - HP 3 15-AP012DX - anyone kids dogs etc I never even close the lid it just sits there HP SPECTRE X360 - 15-AP012DX - Broken Screen - 3 months Old ... I went through the Hp parts surfer and was told HP SPECTRE X360 - 15-AP012DX - Broken Screen - 3 months Old ... I need nbsp Part number nbsp - for The laptop can be purchased new for around that amount current nbsp Out of total frustration I disassembled the digitizer screen and LCD thinking that I could find replacement parts once I could learn the model numbers of the actual parts but I cannot find anyone that has anything for this machine I have contacted of the larger repair shops Ebay Amazon as well as searched every combination of model number possible no luck nbsp Now I have a laptop thats disassembled and merely worthless Im highly agitated with this entire process nbsp This was my first Hp product and it will be my last I read so many threads and I the general consensus is that HP doesnt care about the end user Its always deflection deflection deflection I have owned or laptops since and never had a cracked screen nbsp This is a sub par laptop that was not designed properly end of story nbsp nbsp Does anyone know how to get parts for this machine Has anyone found a supplier nbsp nbsp Signed - Annoyed
This is the digitizer and glass on eBay for $136: http://www.ebay.com/itm/15-6-Front-Touch-Screen-Digitizer-Glass-F-HP-Envy-X360-15t-M6-W-TOP15I05-V1-...http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-SPECTRE-X360-15-AP012DX-Broken-Screen-3-months-Old-1799/td-p/5761749
I have dropped my spectre X 360 convertible laptop and the touch screen has broken. I have contacted HP but no one seems to be able to tell me who I can contact to get my screen fixed. Can you please tell me who I need to call.Thank youhttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/broken-touch-screen/td-p/5787469
Have a touch screen envy 17 inch m7-n014dx. Under warranty but have a scratch on my glass screen need to replace it unfortunately hp sell the screen with led for over 400.00$ and they are a lots of touch screen on line available for m7 17 inch touch screen digitizer but the model number are different like m7-j014 is make. Any differnt then mine that is M7-n014dx. Please let me know since I can't afford the 400 but the screen digitizer I can by 69.00 $ can u help me thankshttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Broken-glass-touch-screen/td-p/5616119
Ever since the upgrade to Windows the option to use screen has broken 10 Windows my touch touch on my TouchSmart - uk has disappeared nbsp I have used the Device Manager to locate and uninstall what I believe to be all of the HID Touch Drivers in an attempt to force the PC Windows 10 has broken my touch screen to download the latest ones on reboot but this hasn't fixed the issue nbsp I'm aware that in the Control Panel settings under the Pen and Touch section there is supposed to be a checkbox to enable the use of a finger as a touch device Since the upgrade to Windows this checkbox no longer displays nbsp I had suspected that perhaps the touch screen drivers weren't even installed along with the new OS so I've tried downloading the Windows version of the drivers from your website only to be told by Windows that all downloads from HP are blocked nbsp I know your support message states that driver updates are available from Windows 10 has broken my touch screen the update panel in Windows but I've checked every day since the OS was installed and there hasn't Windows 10 has broken my touch screen been one for the touch screen nbsp Hopefully somebody else is having this same problem because I've searched everywhere and haven't managed to find a smiliar complaint
Same here! Really annoyed as it's slow, cluncky and Edge is useless, I'm reverting to old programmes all the time, so am seriously thinking about reverting back to Windows 8http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Windows-10-has-broken-my-touch-screen/td-p/5180591
Hello Lenovo I'm a business management student from India I purchased Lenovo Ideapad U Touch model this May from the US through Amazon and have been using it without any issues till the last month Last month I noticed that the hinge had developed tension and there was additional pressure on the lid or the screen area while closing I thought it would be a routine issue and took it to my college's hardware repair center but they suggested I handle the issue Ideapad Broken for U310 Touch Screen via Lenovo Support as it required opening the laptop When I checked Lenovo support through customer care India I was told that the U series Broken Screen for Ideapad U310 Touch is not covered by International warranty But I checked if the Lenovo service center Broken Screen for Ideapad U310 Touch would still have a look at the issue to which I Broken Screen for Ideapad U310 Touch was told that it would be chargeable I thought it was fair enough and took the laptop to the service center in Jamshedpur this afternoon To my utter disappointment the technician was unable to open up the area near the screen where the problem was supposedly but he also got the screen cracked while trying to Now I'm left with a laptop that cannot be used as even though the screen display is intact the touch sensors detect screen touch near the cracked area and keep the cursor rooted to that point Also the issue with the hinge could also not be fixed All to add to the woes I will have to manage a few days don't know how many without a laptop and also shell out the expense from my pocket Now my question is will the screen for Ideapad U normal non-touch version work for my laptop I am not a very touch friendly user and it will save me some bucks also I've heard - hence the question And could anyone direct me to a site where this can be purchased for a customer in India Please help me Regards Rahul nbsp nbsp nbsp nbsp
Welcome to Lenovo Community Forums!
I?m sorry to hear about the situation that you are facing regarding U310 touch Laptop, as it is ultra book Touch model displays can only replaced by the same kind and not the normal one, as Laptop was purchased in other country and international warranty is not applicable in India for this model, the parts will be ordered from the region of manufacture if the part is not available.
I'm sorry to inform you that the only option available to get the same type display replaced on a chargeable basis.
Do post us back for further queries.
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my hp x2 210 tablet fell down and broked . The touch is also disabled ! i want to replace ithow much will it costs? please contact me at [email protected] india bangalore, karnadakahttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-x2-210-tablet-screen-broken-and-touch-disabled/td-p/5853179
I bought the HP Envy Won't Stay Disabled Screen Broken Touch -P All-In-One on November It's been less than Broken Touch Screen Won't Stay Disabled a year and the touch screen has already started messing up If it's left on it starts jumpng all around opening random tabs and stuff It's impossible to do anything when it's like this because no matter where you place the cursor or pointer it moves again in less than a second That's very annoying when you're trying to make your way to the Device Manager to disable the touch screen again Disabling the touch screen solves the problem but it keeps re-enabling itself after a few days and I have to go through the whole process again Why can't I just keep it off Is there a way to make it stop re-enabling itself How nbsp about uninstalling the driver for the HID Compliant touch screen Will that prevent it from coming back on Or if you know what's wrong with this nearly-new touch screen that would be good to know too A friend suggested it could be greyware affecting it but I really haven't downloaded installed anything suspicious on this computer It's running Windows Defender as well nbsp nbsp Thanks for any help or advice nbsphttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Broken-Touch-Screen-Won-t-Stay-Disabled/td-p/5645987
I have a leveno ideacentre and the screen is busted so it thinks it is getting random inputs all over all the time. I use an alternate monitor and just want to use this as a regular pc, not a touch pad
I can manage to get into device manager and 1) disable HID-compliant devices (9) and HID compliant consumer control devices (2) and the touch bubbles go away. However if I reboot the bubbles come back as the system somehow auto fixes itself.
I'm not sure if its a default program installed or what so whatever suggestions or help you guys can offer would be awesome!
I'm having the same problem as others with my HP envy 17. The left hindge has broken without any drops or setting it down to hard.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
Screen not working and iv no way of seeing my texts and contacts
In a web browser, log into your email accounts and check Contacts there.
If you have Windows 10 on your PC, open the People App.
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Can we replace the capacitive touch controller or is it fixed?
Can you please provide more details?
What device do you mean?
Hey there I'm trying to upgrade the memory in my nbsp -a nr laptop nbsp I used the crucial memory finder tool selected my laptop model number and the results showed a maximum of gb 13" convertible RAM upgrade x360 mhz x gb low voltage memory nbsp The crucial scanner tool however showed only slot was available with a maximum capacity of gb nbsp CPUZ and Speccy show slots with mismatched RAM was the manufacture installed gb of PC L s the other chip was a 13" x360 convertible RAM upgrade gb of the same tyepe 13" x360 convertible RAM upgrade from a different manufacturer with different timings but same frequency Since the chips were mismatched the memory was running in single channel mode nbsp So I started thinking maybe the nd chip is soldered to the board nbsp I figured I would order a gb kit and if there was only slot then so be it I didn't want to have to open the laptop twice nbsp I heard this APU is severely dependant on having fast memory in order to perform That's the main reason I decided to do 13" x360 convertible RAM upgrade the upgrade since the ram was running at low frequency loose timings and single channel there should be noticeable improvement nbsp I also ordered a gb SSD to step things up while I was at it The SSD installed just fine the ram however is giving me issues nbsp It is not running at the mhz it is supposed to Both chips are recognized the SPID are showing up correctly but they are running at mhz and still running in single channel mode nbsp nbsp nbsp I looked into the bios and saw there were no options to change really much of anything I went ahead and updated to the latest bios but that didn't make any difference If anybody has any helpful advise it would be greatly appreciated nbsp nbsphttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/13-quot-x360-convertible-RAM-upgrade/td-p/5650550
My laptop was preforming a hard reset. It got stuck at 69% and went through a boot loop. I attempted to fix this boot loop. To fix it I changed the boot manager to something else and now it says "your pic ran into a problem and need to restart. We'll restart it for you." And then it does this over and over and over again. Please help!!http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Hp-Pavillion-x360-convertible-bootloop/td-p/5825579
I need help trying to find a stylus that would work for the HP ENVY x360 m6 Convertible. This was a recent purchase and I chose the 2 in 1 laptop for the versatility to use it as a teaching tool (writing notes in one note). Any suggestions would be appreciated. I do not want the option of a rubber tip generic stylus but would prefer something that has more sensitivity and pressure as I also have a surface pro at school (the envy is my home computer). Thanks!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Stylus-for-HP-ENVY-x360-m6-Convertible/td-p/5688344
Hello,I am trying to connect my HP laptop to my TV. I have the HDMI cord plugged in, but my laptop does not respond to it. When I click the projector button to change it to "duplicate" , "extend" , or "second screen only" , it will not switch over.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-ENVY-x360-m6-Convertible-not-connecting-to-TV/td-p/5737937
my envy m6 x360 convertible is refusing to install hp notebook system bios update. every single game i play with this product lags and i cant update the amd radeonhttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/problems-with-my-hp-envy-x360-convertible/td-p/5846928
Attempting to use a stylus HP active pen with my computer bought in May 2016. My computer is a Full High Definition (FHD) displays (resolution is 1920x1080):The bluetooth connection work perfectly but it's impossible to right on the screen.There is no response to the stylus.I thought this occurs because the touch controller firmware needs to be updated.Unfortunatly I'm not able to find the appropriate firmware.Could you please Help Best regards Patrickhttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-13-x360-Convertible-PC-Cannot-Use-Stylus-With/td-p/5670540
My laptop was preforming a hard reset. It got stuck at 69% and went through a boot loop. I attempted to fix this boot loop. To fix it I changed the boot manager to something else and now it says "your pic ran into a problem and need to restart. We'll restart it for you." And then it does this over and over and over again. Please help!!
@Pleasehelpmefix Welcome to the HP Forums I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see that the laptop is booting back in a loop and won't boot all the way to the desktop screen. I can surely help you diagnose this issue and we can work together to get it fixed. I suggest you run the Diagnostic steps first to ensure that the Hardware is working fine. You can click on this link Computer Does Not Start and try the troubleshooting steps. I really hope this helps you fix the laptop and if any help is needed let me know, I'll gladly assist you. Have a great day. Cheers !!http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Hp-Pavillion-x360-convertible-bootloop/td-p/5825579
Hello, I'm interested in buying the model mentioned above.Can anyone please confirm whether it has an active digitizer?I would like to use an active stylus Pen (preferably Dell Active) for drawing/writing Thanks a lot in advancehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-ENVY-x360-Convertible-15-ap001nx/td-p/5784916
Hi, I just received this HP ENVY 15-w000 x360 Convertible PC and I am trying to set up a new copy of Windows 10. I have a flashdrive that has been set up to boot with a copy of Windows 10 that I would like to install. The problem is that when I press Escape and choose booting, I don't find the USB drive at all - the options remain the same where the flashdrive is plugged or not. Please advise. Thanks,Al
Hi, Please use a fresh or empty flash drive, not a bootable drive. Regards.http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-ENVY-15-w000-x360-Convertible-PC/td-p/5582015
The problems started ever since a regular windows update and bios update through HP Support Assistant went through. Following those updates, my laptop now stutters and lags every 5-10 seconds whenever I play a game WHILE CHARGING. This was not a problem before the updates. Attempting to solve the problem, I reset my laptop a couple times and started from scratch. I made sure battery settings were at max or balanced. Those haven't worked. The thing is, I can play League Of Legends and other games on high quality on only the battery. Only when it's charging does it begin to stutter and lag. It's been a couple months since this problem came and I have yet to figure out a solution. I am dying at the fact that a 700$+ laptop is making gaming ineffective in comparison to my 6 year laptop.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-x360-m6-Convertible-Lags-While-Charging/td-p/5802871
HP Pavilion x360 m1 Convertible keyboard becomes disabled with screen "flexed" around 360 degrees. A larger monitor is plugged into HDMI port and it works fine. Keyboard works with screen in normal approximately 100 degree postions all the way to flat (180 degrees). But if screen is "flexed" past flat then keyboard becomes disabled. Mouse does work when screen "flexed" or folded. The unit is new with no software additions. The reason for wanting to fold the screen all the way under is that the space available to rest the laptop on is too narrow to accomodate the full size of the unit with the screen folded out to 180 instead of able to be folded underneath the main body/keyboard. How to enable keyboard to work with screen folded all the way around 360 degrees? Thankshttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Pavilion-x360-m1-Convertible-keyboard-is-disabled-with/td-p/5763563
I just purchased a Sony SRS XB2 bluetooth speakers. I am not able to connect it with my HP Pavilion x360 Convertible. Can you pleae guide?http://h30434.www3.hp.com/t5/Notebook-Audio/Help-connecting-HP-Pavilion-x360-Convertible-to-Sony-SRS-XB2/td-p/5731672
Hi I currently bought this computer and was looking for a stylus pen that was compatible with it. I dont want to spend money on a pen that wont work right on my computer. Can someone please help! Thank you! yguti3
Hi, Pavilion x360 is a lower class machine, moving up to Envy class or top class Spectre machine you should be able to find a proper active stylus. Regards.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Pavilion-x360-m3-convertible-stylus-pen-compatibility/td-p/5716502
I have recently bought HP Spectre X360 Convertible laptop last month from US.
I have observed it overheats a lot on middle of the keyboard near function keys within 10-20 minutes I start using it.
from other HP forum I have already tried HP CoolSense but it does not help..
It is really sad experience to buy one of latest product and face this kind of issue.
appreciate if anyone can help here.
Hi Here's an article, you have probably already seen? HP Notebook PCs - Reducing Heat Inside the PC to Prevent Overheating http://support.hp.com/us-en/document/c01657439http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/hp-spectre-x360-convertible-overheating-problem/td-p/5494012
I recently purchased the HP DVD 600s external drive to attach to the HP Spectre x360 Convertible laptop but am unable to get the laptop to boot from a CD or DVD. I've disabled secure boot in the bios and moved the CD option to the top of the list in the UEFI boot order but booting up bypasses the CD/DVD drive, goes straight to the hard drive, and starts Windows instead. The DVD disc boots fine on another computer. My laptop product number is T629UA#ABA. Please help. Thank you.
Have you tried tapping esc as you power up to get to the startup menu and choose boot device (F9 I think)?http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Booting-Spectre-x360-Convertible-from-USB-CD-DVD-Drive/td-p/5723490
Hello all, I've looked all over, including the User Guide and Spec Sheet, but cannot find the max memory for this laptop, nor the type of RAM I'd need to upgrade. It is currently using 2 x 4GB Samsung 1600MHz for a total of 8. The product name per HP Support Assistant is HP Envy 15 x360 PC, Product Number G6T85UA#ABA, running W8.1 64 bit OS. Thanks!
Hi JimBobRog Memory Support for 8192-MB of DDR3L-1600-MHz system ram in the following configurations:? 8192 GB (8192 MB × 1 or 4096 MB × 2)? 6144 GB (4096 MB × 1 + 2048 MB × 1)? 4096 GB (4096 MB × 1 or 2048 MB × 2) http://h10032.www1.hp.com/ctg/Manual/c04341936.pdfhttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Need-Max-RAM-and-Type-HP-ENVY-15-u011dx-x360-Convertible/td-p/4715560
I had read in reviews of my notebook that it isn't yet compatible with Windows 10 Anniversary Update (Version 1607). Is this still true? How can I find out when it will be compatible? Thanks....Jimhttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/I-have-a-new-HP-Spectre-x360-Convertible-laptop-Model-13/td-p/5846008
Guys hav had this computer for over yr previous to intermittent convertible Spectre x360 stylus spectre I had used he elite nbsp convertible nbsp with the passive stylus without any issues years With the spectre the HP stylus goes from working nbsp to not working Have to constantly shake it unscrew the cap and then re tghten My other tricks are to close it of one mate and then reopen or completely restart the computer nbsp Been over a year year and I butt he computer because the the stylus capability It seems to me there is some stating that puts the stylus or the tablet n sleep mode nbsp nbsp Note issue occurs not only in one note but also when on desk top point at icons Yes Spectre x360 convertible stylus intermittent I am using the HP approved stylus Also have the Dell stylus from last year that experiences the same issue nbsp nbsp What at is the fix to this problem Love the computer but will hav to migrate to either apple or Microsoft if n fixhttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-convertible-stylus-intermittent/td-p/5847469
Hello, My HP Envy x360 15t convertible notebook is displaying an error on the battery icon. It says "12% available (plugged in, not charging)". The battery will charge to 100% if turned off, but will not when in use. I have searched and see many posts with a similar problem, but none of the solutions offered have worked. Here are the fixes I have tried: Uninstall Microsoft ACPI-Compliant Control Method Battery and re-startPerformed hard re-set for notebooks with a factory sealed batteryAllowed battery to completely drain, and then re-charge to 100%Within HP Support Assistant:Battery Check - Primary Battery: OKChecked for updates, and installed all Any additional ideas or suggestions would be appreciated. Thank you!
Hi @Pink70? ,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY x360 Convertible PC and issues with the battery charging while plugged in and on. I have checked into this and it would see that is is a power loss issue. Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue. If that does not solve this, please use the following link to create yourself a case number, then call and it may help speed up the call process:Open link: www.hp.com/contacthp/Case number and phone number appear.They will be happy to assist you immediately. Thanks.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-x360-Convertible-Plugged-in-not-charging/td-p/5191169
Hi i want to upgrade my laptop ram. currently it have 12GB.i want to upgrade it to 16GB. can you please help me to find the compatible rams for this product.
Hi, From the manual: Memory Two SODIMM slots - non customer accessible / non-upgradeableDDR3L-1600 Dual Channel SupportSupports up to 16 GB of system RAM in the following configurations:? 16384-MB total system memory (8192×2)? 12288-MB total system memory (8192×1) + (4096×1)? 8192-MB total system memory (8192×1) or (4096×2)? 4096-MB total system memory (4096×1) or (2048×2) If you really wish to do that, please download and run the following tool http://www.cpuid.com/softwares/cpu-z.html Using SPD tab, you can find exactly what you need or use the following part number: 693374-005 and order from HP. Regards.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/what-are-the-compatible-rams-for-HP-Envy-x360-convertible/td-p/5650699
Yesterday I was on my laptop and before I shut it down it went into what looked like a different mode. I booted it up this morning and it is still in this mode. It looks like touch screen mode but I do not have a touch screen. The icons on the task bar are spaced out and there is a back button on the task bar too which is not normally there. When i right click against the task bar, one of the buttons says "Show touch keyboard button". All of my files are spead out as if to have room for touching if I had a touch screen but I do not. I am finding this very annoying because I cannot get onto my desktop properly and is not in the right mode. Please help!http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-Laptop-isn-t-touch-screen-but-it-is-in-touch-screen-mode/td-p/5686333
My Envy-15 u011dx has recently recieved the dreaded plugged in not charging error. This started yesterday out of the blue. I have tried to disable to battery drivers and restart, new cords, new outlets, everything. It will hold a charge while plugged in but the second its off the chrager, it looses battery fast. It is out of warranty so I could try to remove the battery but I would need a replacement. Any help would be great!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-ENVY-15-u000-x360-Convertible-PC-plugged-in-not-charging/td-p/5659662
My HP Spectre X360 convertible is overheating with high degree of battery power loss. The system goes off oftenly. The extreme overheating is a big concern to me. The fast going down of battery disrupt my work greatly. What should I do to get my system back on track as before?
Hello convertible 15.6 disappearing ssd memory Spectre loss x360 nbsp I have a Windows Home -bit nbsp HP Spectre x Convertible nbsp SanDisk SD SN S- G- - GB System Memory GB nbsp Serial CD W Product T T UA ABA which I purchased on August nbsp Installed extra sofware Microsoft office home edition Hp Envy wireless printer Kaspersky Internet Security nbsp I disappearing ssd memory loss Spectre x360 convertible 15.6 don't use much memory most all information is stored on a external drive nbsp The issues started with the Windows anniversary update on September I contacted the support team which transferred me to HP TotalCare represntative After the update I lost about gig of memory The support loaded some software onto the computer analyzed the system cleaned disappearing ssd memory loss Spectre x360 convertible 15.6 up and removed what wasn't needed I regained my lost memory Total Care was excellant with their help nbsp Reoccuring issue started on October There was no major updates installed on computer confirmed by HP support representative on chat session not HP Total Care That morning I had about gig of memory for the hard drive by late eveving when I started to use the computer I checked my storage which was about gig nbsp The HP support representative took control of my computer did cleanup deleted files and stuff I don t know about I assumed all problems are resolve when I looked at HP Product Assistant under the storage tab I found that I had even more memory gone nbsp As shown here nbsp SanDisk SD SN S- G- - GBPartition CWindows Sector Size Space GB GB free nbsp Partition DRECOVERY Sector Size Space GB GB free nbsp My question is Where is all the memory going Why nbsp do I continuesly loss memory nbsp Any help suggestions or advice would be greatly appreciated nbsp The computer is a great product just this major issue nbsp nbsp Regardshttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/disappearing-ssd-memory-loss-Spectre-x360-convertible-15-6/td-p/5823360
So back about a month ago I purchased an HP Envy x from Best Buy Now I thought the laptop was great and all and it works perfectly fine However after moving away to college I noticed in my dorm coming from x360 Convertible m6 ENVY Static HP noise my that when my room was quiet I could hear this static scratching noise coming from the upper right hand corner of my laptop keyboard Now at first I sort of dismissed this and I found this out well past the return policy date for Best Buy However this noise eventually started to get Static noise coming from my HP ENVY x360 m6 Convertible really annoying It constantly disrupts me while I am studying and honestly for an laptop I expected something that didn't make a sound like this Nonetheless I have tried everything in terms of updating BIOS and drivers and that Static noise coming from my HP ENVY x360 m6 Convertible has lead me to zero success I am assuming the noise is coming from the hard disk of the laptop although I am not entirely sure As of right now I cannot send my laptop in for repair because I need it for school work and having it gone for - days may be a bit of a problem for me at this time Is there any alternative ways I could try to solve this issue And is there any possible explanation as to why my laptop is making this annoying noise Thank you nbsp Product Number nbsp W K UA ABA nbsphttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Static-noise-coming-from-my-HP-ENVY-x360-m6-Convertible/td-p/5795123
I have recently bought the following laptop: HP Pavilion x360 Convertible Laptop (13.3")Product number: T5M66AV_1 I am looking to buy a Stylus for my laptop. I am a teacher, so i use my laptop during my classes and having active stylus is very usefull for sketches and writing. can someone please help me find the best stylus for the laptop? also i wanna if my laptop is capable of detecting the Active stylus (bluetooth or wacom) or is it just capacitive touch?http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Active-Stylus-for-HP-Pavilion-x360-Convertible-Laptop-13-3/td-p/5705720
Brand new out of the box Envy x360 convertible touch screen - uk keyboard map has no backslash the key is there but does not respond, the key seems to be designated as a function key. Took it back to where i bought it from they cheked it and there stock all are the same, conclusion is HP Error in the Keyboard Mapping.......COME ON HP.......sort it out!!!!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Keyboard-map-wrong-Envy-x360-convertible-15-ar052sa/td-p/5758854
Where can I download a copy of recovery software for HP Spectre X360 Convertible 13-4103dx? I replaced the OS with Windows 7 64-bit as this is still the standard OS at work but after the install , it removed all drivers of devices even the newtork adapter and USB controller. Now I could not connect to wifi/network or read the USB drive. I need to restore it to Windows 10 as I could not find a driver for Windows 7 for this notebook.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/recovery-sofware-for-HP-Spectre-X360-Convertible-13-4103dx/td-p/5727249
Gud day, asking for support how to hard reset HP Stream x360 Convertible LaptopCo'z when i turn on the unit the light was blingking the same when sleep mode???
Hi @Yes69? ,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Notebook and Notebook does not turn on. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.Here is a link to computer won't start for Windows 8.Please let me know how this goes.Thanks.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hard-Reset-HP-Stream-x360-Convertible-Laptop/td-p/5176130
My HP ENVY m6-ar000 x360 Convertible PC wireless connection disconnects frequently.
What can I do to resolve this?
Hey Bill, Following our normal wireless troubleshooter is the best way to resolve almost all cases but with this specific model with the AMD processor skipping directly to making sure BIOS is updated to F.06 or newer would be necessary. HP ENVY M6-Ar000 X360 Convertible PCs - Wireless Connection Disconnects Frequentlyhttp://support.hp.com/lt-en/document/c05144863http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/HP-Envy-m6-ar000-x360-Convertible-PC-Wireless-Connection/td-p/5743474
I JUST BOUGHT THIS COMPUTER AND I THINK I NEED TO ADJUST THE TOUCH PAD SENSITIVITY. WHEN TYPING I GENTLY TOUCH IT AND THE CURSOR FLIES OUT OF CONTROL ON TO ANOTHER PART OF THE PAGE. THIS IS A TOUCH SCREEN COMPUTER SO WOULD THERE ALSO BE A WAY TO MAKE IT HARDER FOR THE SCREEN TO RECOGNIZE THE TOUCH?
Hi, See the sections Adjusting TouchPad or ClickPad pointing sensitivities & Preventing accidental clicks (mouse cursor moves while typing) Regards, DP-Khttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/touchpad-sensitivity-on-pavillion-x360-m3-convertible-laptop/td-p/5750794
I have a new HP Sepctre x convertible model T T UA ABA x360 Mouse with Issues Wireless Spectre Convertible that seems to be having Wireless Mouse Issues with Spectre x360 Convertible issues with wireless logitech mice sticking nbsp Both the scroll wheel and moving the mouse causes a pause stick or jump of the curser or screen while web browsing using applications or just moving across the desktop nbsp The built in touch pad scrolls and moves everything smoothly and with perfect precision nbsp I've tried three different models of logitech mice that work well on other laptops and all three exhibited the sticking jumpy jerky kind of behavior nbsp It's not a surface sensor issue because I'm testing nbsp with other laptops on the same surface nbsp nbsp I even bought HP's bluetooth mouse and that nbsp had the same problem as the logitech mice nbsp How do I get mouse movement screen scrolling to be as smooth and perfect as using the built in track pad Wireless Mouse Issues with Spectre x360 Convertible nbsp Making adjustments in the mouse control panel in Windows does nothing for this movement sticking issue nbsp Anyone else experiencing it on this laptophttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Wireless-Mouse-Issues-with-Spectre-x360-Convertible/td-p/5729625
Hello All nbsp Frustrated new owner of HP Pavilion x - convertible nbsp here nbsp Bought this computer about weeks ago nbsp Here are the issues I've been having nbsp nbsp Computer goes into sleep mode no matter convertible hp - GOES x360 laptop MODE... - SLEEP INTO pavilion what minutes setting I've set to both on battery and plugged in I've even set everything to never laptop would still go into sleep mode after to minutes of no-use nbsp nbsp Spent to hours with HP rep whom of which remotely accessed my laptop downloaded a bios update installed bios update nbsp After the bios update we tested the hp pavilion x360 - convertible laptop - GOES INTO SLEEP MODE... problem byleaving computer untouched for about minutes or so issue seems to be solved nbsp nbsp After step HDMI external monitor not sending signal to monitor nbsp My ext monitor can't detect a signal nbsp I actually had problems when I first tried to use an external monitor had to do several restarts and shutdowns to finally have monitor detect and signal from the laptop nbsp I know it's not the hdmi cable or monitor as I've tried inter-switching monitors and cables with my amazon fire TV nbsp And all monitors and cables were okay nbsp nbsp Nevertheless after step I fiddled around and restarted and shutdown the laptop some more times and somehow the monitor finally detected a signal and screen works again nbsp nbsp BUT HERE WE GO AGAIN LAPTOP GOES INTO THE DREADFUL SLEEPMODE after to minutes of idling nbsp This is really frustrating when you're working a a paper and doze off a lil bit to grab a drink watch tv etc having to come back wait for log in screen and enter password again is quite tedious nbsp nbsp Can an HP really get to the bottom of this as I've seen many others in this forum with issues of Sleep as well nbsp Needless to say I'm pretty frustrated with this as I've spent to on a new machine but I'm having to go through hours of troubleshooting for thishttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/hp-pavilion-x360-convertible-laptop-GOES-INTO-SLEEP-MODE/td-p/5596404
I've had my laptop for a while and I've tried everything to get rid of this noise and nothing has worked. It is a crackling and popping sound that comings from the laptop itself not the speakers, the source of the sound seems to com from where you would plug in the power cord on the right side of the laptophttp://h30434.www3.hp.com/t5/Notebook-Audio/Crackling-noise-coming-from-laptop-HP-Envy-x360-Convertible/td-p/5700359
I BOUGHT 11.6 INCH HP PAVILION X 360 11K107TU TWO DAYS BACK FROM HP SHOWROOM IN DELHI , IT FREQUENTLY RESTARTS OF ITS OWN INN THE MIDDLE OF WORK , IT IS A REAL PAIN AND A REAL BAD EXPERIENCE SO FAR.I HAD READ SIMILAR REVIEWS ABOUT THIS LAPTOP AT SOME FORUM,PLZ HELP ME OUThttp://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/I-BOUGHT-HP-X360-CONVERTIBLE-K-107TU-11-6-INCH-2-DAYS-BACK/td-p/5708332
HiI have the HP Spectre 13-4129na x360 Convertible Laptop WINDOWS 10Intel i7-6500U, 8 GB RAM, 512 GB SSD, Intel HD 520 Graphics Card, 13 inch Quad HD Touch-Screen, I have used it for less than a week in total and despite: lowering the screen brightnessTurning off all apps (from startup)Turning the power options to balancedupdating biosupdating driverstesting battery in the HP softwaretesting battery in bios The maximum I get from the battery is 3-4 hours despite a claimed 10 hours plus. (that's general browsing, listening to music not labour intensive thing either.) It gets very hot. (I can live with that, but the battery length is impossible.) Please, I think I've tried everything.http://h30434.www3.hp.com/t5/Business-Notebooks/HP-Spectre-13-4129na-x360-Convertible-Laptop-battery-issue/td-p/5829823
I could not find any Support Drivers for this Product in your website - Drivers SupportI need the Drivers for this computer Thank you very much
Hi: It looks like all of the drivers, specs and manuals are missing from the support pages again. This happened earlier in the week too. Another forum member has reported the issue to the forum administrators, who will in turn contact HP, but since I am not employed by, nor do I represent HP, I have no idea how long it will take them to restore the missing data to the support pages. It being the weekend isn't going to help much either.http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Couldn-t-find-Drivers-for-HP-ENVY-15-u011dx-x360-Convertible/td-p/5708082
I have the Spectre360 convertable and every 10 seconds the screen turns off if i am reading or not activly touching screen, mouse etc...I have set everything in the sleep, hybernate mode set to "never" yet it still turns off after 10 seconds. It is very annoying. Please help me. Thank you!!
Hey @Matimizer, Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I understand that you are having an issue with the screen going black every 10 seconds or so on your HP Spectre x360 Notebook PC. Do you receive any errors?Have you tried to see if you get the black screen in Safe Mode?Have you tried to run the power troubleshooter? Have you tried performing a hard reset?Are you using the AC power adapter that came with the computer? Have you tried doing Windows Updates? Have you tried doing updates using the HP Support Assistant? Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase or that need updating. I have a couple of documents for you to read over for more troubleshooting steps. Here is one called Managing Power Options (Windows 10). Here is another document for you from Microsoft called Troubleshoot black screen problems. If you require further assistance, I would be more than happy to help! Please make sure to re-post and let me know the detailed results of the troubleshooting steps provided. If any of this information assists you in a resolution, please share with others by marking the appropriate post as an Accepted Solution. If you would like to show your appreciation for my efforts today, please take a second to click the Thumbs Up button below. Thank you for joining in. Have a wonderful day!http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-360-convertible-black-screen-every-10-seconds/td-p/5692111
Hey all, I woke up this morning and started using my computer to find that there were white spots on my computer screen that I had not previously noticed. I have had the computer for two years and haven't had any similar issues. There does not appear to be anything wrong with the pixels, as the color changes appropriately - it's just brighter. Furthermore, the bright spots on the screen heat up much more than the rest of the screen, which remains cool. I also noticed that, though this may be a separate issue, the touch screen isn't responding. Here is an image (it's much more noticeable on a white background): http://imgur.com/09sYisg Any help is much appreciated!http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Lighter-Spots-on-Computer-Screen-Touch-Screen-Not-Working/td-p/5745362
I have a windows 7 touch screen laptop which I am using along with an extended desktop on a secondary monitor. Is there any way I can lock the mouse/pointer onto the secondary monitor but still use the touch screen facility on the laptop itself?
thanks in advance for any help provided.
Hello I have a Sony Vaio T-series laptop model SVT CXS running windows As of yesterday the touch TV + OK, SCREEN BLACK to (power OK, fan LAPTOP HDMI OK) screen screen is black it doesn't display anything Laptop powers on lights are on fan makes noise etc I was able to plug an HDMI cable from my laptop to my TV and I am able to use the laptop using my TV screen laptop screen is still black but displays on TV works And the odd twist this is a touch screen laptop so I am able to touch my laptop screen and it makes clicks and moves cursor on my TV for some reason the track pad doesn't work while its on TV LAPTOP BLACK SCREEN (power + fan OK, HDMI to TV OK, touch screen OK) display though Any help would be greatly appreciated If you can give me steps into diagnosing the problem that'd be great I live in a small college town and there is only one computer repair shop and since it's a monopoly he rips people off Charges for a diagnostic if you get it fixed it goes towards the repair if not it's Charged my friend for macbook charger and it wasn't even an genuine Apple producthttp://www.bleepingcomputer.com/forums/t/588827/laptop-black-screen-power-fan-ok-hdmi-to-tv-ok-touch-screen-ok/
1 have HP 2000 Note Book . It carries regular Screen . I want to replace it with touch screen.Please let me know it will work or not? thankyou.
Hi, What is your HP 2000 ? Please use the following instructions to find out the model/product of your machine: http://support.hp.com/us-en/document/c00033108Regards.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/can-you-change-normal-screen-to-touch-screen-on-hp2000/td-p/5646632
I've had this Chromebook for under a week, and today out of no where it the screen flickers nonstop.
If im doing something like watching a video, then the entire screen does it. What should i do? I have a warranty.
I charged the battery, and once it was 100% it stopped happening. Now my touch screen is on, and i can't turn it off no matter if i use the command or change it in the settings. Im assuming this is a touch screen problem.http://en.community.dell.com/support-forums/laptop/f/3518/t/19994288
Hello everyone I have little to no experience with computers. I replaced my broken laptop screen with a new one online. The screen is only working in safe mode. When I plug it in to a television via HDMI it is good to go. I would deeply appreciate any help with this.
Laptop is a Sony Vaio VPCCB25FX
Old screen is LP 156WF1 (TL)(C1)
New screen is LP156WF1 (TL)(C2)
It is up to date with drivers. I have no clue how to fijx this
If the screen in working in the bios and safe mode, then the screen is indeed working.
If you boot into safe mode with networking, can you redownload the display adapter driver?
You could also try Clean Install Windows 7
I have an acer aspire M3 581T-6405 series ultrabook, but my screen is broken. Can I replace it with a touch screen from an Acer Aspire M5-583P-6428? Whether the touch screen works as a touch screen or not is irrelevant I just want to be able to use my laptop.http://community.acer.com/t5/E-and-M-Series-Laptops/Replacing-a-non-touch-screen-with-a-touch-screen/td-p/456065
My Ideapad S415 touch screen has suddenly stopped working. I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution. I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.
Go to Solution.
Welcome to Lenovo Community Forums!
First do a Power Drain
(If the battery is removable)
Remove AC and Battery and hold the power button down for 15 sec.
Turn the computer back on and see if the Touch capability is now detected under System Properties,
I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
Lenovo Technical Team
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My Laptop,s (HP dv4-t 1600) running on Windows 7 64bit screen is broken. Doesn't display anything. I connected secondary display/screen, but it doesnt display anything. Doesn't auto detect. What do I do? Please suggest.
Try pressing fn + f4http://www.sevenforums.com/hardware-devices/347457-laptop-screen-broken-how-boot-secondary-screen.html
I have a mini laptop and its screen is broken and i cant see anything.
I already trying to close the laptop and power it on while closed so i can connect automatically to the monitor but no luck.
The VGA cable is tightened in and works fine.
I have a broken screen for my mini laptop.
I have it connected to a monitor with a VGA cable but it doesnt show anything.
I dont know the password for the mini laptop.
I tried all the FN Keys.
Its a HP Mini 110.
Thank you for your help
Hp Mini 110
So if I understand you correctly, you can plug into the External monitor and everything works fine until you close the laptop?
I Screen Laptop Connecting to Broken Screen Alternate used a Samsung NP E A-A UB laptop for over a year through an external monitor ever since the screen broke on it Never had any problems Connecting Broken Laptop Screen to Alternate Screen with it besides that Until one day I not thinking about Connecting Broken Laptop Screen to Alternate Screen it Connecting Broken Laptop Screen to Alternate Screen shut down my PC through holding down the power button because it was being too slow couldn t even shut it down normally But little did I know doing that would make sure I can t use it again as far as I can tell Because I shut it down using the power button I m assuming the screen came up the one either to repair or tell me the pc shut down incorrectly or bios or whatever it is But since my external monitor doesn t turn on until after my pc is signing in it won t turn on Normally it would just kick on automatically when signing in So I m completely blind to what I m doing and can t get my monitor on Literally all I need is a sneak peak at it to get it to turn on all the way but I don t know how I ve tried a few things already that I ve found online but never though to ask about it til now I ve tried doing the little closing and then quickly opening up the laptop screen to fool the pc into turning it on I ve tried manually unplugging my screen in hopes it would use my external as a primary instead I ve pressed the appropriate F key or combination keys to turn it on Possibly other things but I forget it s been a little while All of these with no luck Literally all I may need to do is get past a few button clicks and I ll have a perfectlyish fine laptop to use again but I can t figure it out and spending dollars on another screen seems a bit much when I ve been getting by so fine without it My questions are Does anyone know of any other ways I may be able to get my external monitor to turn on Any way at all to see what I m doing just so I can get past that simple part so I can get using my pc again My external monitor uses VGA cables Is there any chance an HDMI cable could do more than VGA Any thoughts or advice at all Would be greatly appreciated I ve spent a week trying to fix it it s so frustrating knowing it s possibly just a few clicks away nbsp
Hello,I am desperate for help. My laptop will turn on. And I can type in my password. But then when the computer loads it takes a very long time and when it gets to the desktop the keyboard, the mouse, the touchpad, and the touch screen won't work. I can see everything on my desktop. But I cannot open anything or do anything at all. How can I fix this?Thank you!!!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Keyboard-mouse-touch-pad-and-touch-screen-won-t-work/td-p/5824972
Hey everybody nbsp I just received my P last week as a replacement for another Lenovo device So far everything seems to work fine with one exception nbsp Pen... Touch P40 Yoga: ThinkPad / Touch Lenovo Screen When I turn the screen over to the tablet position the touch screen and the touch pen show erroneous behaviour a As soon as I make the first input with the touch pen I cannot make any further input with my finger so the touch input is simply turned off The Windows setting to ignore touch input when the stylus is used is not active b When I try to tap buttons at certain areas of the screen especially at the upper edge the cursor of the stylus starts jumping around and shows up at the lower edge of the screen That means that when I for example tap on the X symbol in the upper right corner to close a window I actually click on some of the symbols in the system tray in the lower right corner nbsp This problem stops occuring as soon as the angle between the two case parts screen and keyboard reaches exceeds approx It does not matter if Windows is in Tablet or Desktop Mode I already Lenovo ThinkPad P40 Yoga: Touch Screen / Touch Pen... tried to manually install another Wacom driver mentioned at https forums lenovo com t ThinkPad-S-Series-ThinkPad-Yoga Wacom-Tablet-Service-for-ISD-Driver-Win and https forums lenovo com t ThinkPad-P-and-W-Series-Mobile P -Yoga-issues td-p I had no luck trying driver versions and nbsp I would really appreciate your help since this issue makes working in the tablet position virtually impossible nbsphttps://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/Lenovo-ThinkPad-P40-Yoga-Touch-Screen-Touch-Pen-Issue-in-Tablet/td-p/3480881
Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore. The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem. If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.
I facing the same situation right now. any solution please. left side of monitor is being "touched"?https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/IdeaPad-z400-Touch-Touch-screen-not-working/td-p/2225587
The touchscreen stopped working suddenly on my Envy TouchSmart Sleekbook - dx At first i though it was like a normal failure and that will get fixed by turning the pc off or restarting so I did not pay attention to it until now that I screen- not touch touch... HID-compliant to working, use unable had restart my pc multiple times Currently running win I started to believe it was because of an update a few days ago since it was when the problem started but all drivers and everything is up to date I have checked for the HID-compliant Touch Screen driver and had to nbsp show hidden divices in order to find it I cannot enable it and when i check in the properties HID-compliant touch screen- not working, unable to use touch... the following message displays nbsp Currently this hardware device is not connected to the computer Code To fix this problem reconnect this hardware device to the computer nbsp I have no idea on how to connect or how it got disconnected I come from a similar thread but did not solve my problem I have been researching this for hours and have not found and answer Help please nbsphttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HID-compliant-touch-screen-not-working-unable-to-use/td-p/5747198
I want to buy this mouse to better work with my laptop.
Can somebody give me some feedback on how this glas pane works instead of a scrollwheel? Handling, etc.
Sorry I can't answer your question, but this post piqued my interest. I use the Logitech 620 touch mouse on a Windows 7 box at work. I find a little touchy and has to tweaked. But I haven't tried the 620 on Windows 8. Because I'm always looking for the perfect mouse, I think I might just pick up the 400 tonight and let you know.http://www.eightforums.com/drivers-hardware/23647-logitech-touch-mouse-400-laptop-no-touch-screen.html
Hello nbsp My Thinkpad Yoga is connected to a large display through ThenkPad docking station nbsp screen generates touch while random touch lid... Yoga Its lid is closed nbsp During my work from time to time I see random touch clicks on my screen and random opening of menus nbsp It is clear that the touch screen is active Yoga touch screen generates random touch while lid... although the lid is closed nbsp When I open the lid and still connected just to the nd display large screen display the phenomena stops nbsp Worth noting is that although only the nd display shows an image the laptop touch screen is still sensetive to touch nbsp This is I guess why the random touches show up on the screen -- it feels the keyboard not fingers nbsp I expect the touch screen to be disabled while the lid is closed or when projecting only to the nd screen nbsp The solution of opening the lid while connected to the docking station is not acceptable nbsp Lenovo's local support suggestion to disable touch for the Yoga is also not acceptable -- people purchase Yoga to get Touch nbsp nbsp A solution please nbsp Yaron
I am experiencing the very same thing.A driver/BIOS update would be very much appreciated, dear Lenovo.https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Yoga-touch-screen-generates-random-touch-while-lid-is-closed/td-p/1442843
My laptop screen has just broken.
I have attached a picture of it.
Will this be a inverter or a screen problem/replacement needed?
I'm on the Driver Download page for the S400 Touch, but I have no idea which driver is for my touch screen. There are display drivers and mouse/touchpad drivers, but neither of them say anything (at least I don't see it) about the HID touch screen. Running Windows 7 64bit. Any ideas?
Welcome to Lenovo Community!
As per the query we understood that you are looking for the display drivers for your Lenovo S400 touch laptop.
As per the specification of this laptop has AMD Radeon 7450M Graphics card, however please share the serial number of the laptop through private message as this help us to assist you in better way.
Click here to send the private message.
Hope this helps. Do post back if issue persists!
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The touch-screen monitors are probably more expensive than your regular LCD Monitor...
http://www.newegg.com/Product/Product.aspx...N82E16824205010Just a little more expensive. I think I would get one?http://www.bleepingcomputer.com/forums/t/187655/will-anyone-buy-a-touch-screen-monitor-just-to-use-the-touch-feature/
Touch screen on our HP Pavilion 23ST Touch All in One PC P2N42AVstopped working after about 6 months. I reimaged and restored it back to original system. To make sure nothing waschanged by any updates that may have been done.I cannot see any options in device manager for the touch screen.Everything else is working just fine but no touch screen functionality. doing F2 and trying component test. Touch screen isn't there.It is like it disappeared. This id used in a business and it was working 18:00and the next morning nothing.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/touch-screen-on-our-HP-Pavilion-test-Touch-All-in-One-PC/td-p/5732174