Hi! I am also having concerns about my laptop's battery life. It would probably run for a max 5 hours out of the claimed 12 hours battery life. I don't have any applications - besides Microsoft programs and iTunes (NO GAMES). I don't overcharge my laptop, so once it reaches 100%, I unplug straight away. Any solutions out there to improve battery performance?Thanks so much in advance! Samhttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-Battery-Life/td-p/5674426
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My x360 QHD Spectre has a low battery life in the beginning it has a 7 hour life with medium brightness then it's like 4:30 hours with Battery Saver on mode and I already removed bloatware and I only watch movies on it but when I game it's 2:30 hours (Fan gets loud and laptop gets hot) I'm pretty sure the battery life should be 10 hourshttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hp-x360-Spectre-QHD-Battery-Life/td-p/5660792
I recently bought my Spectre x360 and overall I am very happy with my purchase. However, I am a bit concerned with battery life. For my version (i7 processor and UHD screen) I am only achieving about 5 hours usage from each charge. I had expected nearer 9 hours from the adverts for the model. Reading messages from other users I seem to find that to achieve nearer 9 hours i should lower screen brightness to about 50%. Surely the main reason for buying a notebook with a UHD-4K screen is for the display to be bright especially when watching videos (Nertflix, iPlayer etc).Any suggestions about improving battery life pleasehttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Spectre-x360-battery-life/td-p/5818550
I bought the Spectre x360 to replace my HP Envy. The promised 12+ hours of battery life have resulted in only 4 hours. VERY disappointing since, I've chosen to buy this product over MAC which delivers 10 hours. I have checked the forum and there is no solution to this and has been going on for at least a year. Why is HP not delivering? I spent $1400 for something that was promised and not delivered. Can anyone help? Can I send this back and get a refund? I can't find help anywhere. LKhttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-battery-life/td-p/5679952
I know this question has been asked already but I too need a solution to the HP Spectre x360's very, very poor battery life. I struggle to manage 2 hours on this, with brightness at the max (I need it like that). I've seen other people managing 5-6 hours and thats all I really need. If someone could tell me how they managed to get that, I'd be very grateful. Thanks in advance!
They turn down screen brightness. Single biggest factor in battery duration.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-Life-on-HP-Spectre-x360-Trash/td-p/5690600
Hello I have bought a Spectre X with core nbsp i GB RAM and SSD It says that the battery nbsp is up to Spectre X360 issue! battery life hours However my laptop have not been staying more than hours and it's quite hot Most nbsp of the time I just let it runs nbsp a BlueStack app I have made a test nbsp as below DESIGN CAPACITY mWhFULL CHARGE CAPACITY mWhCYCLE COUNT - nbsp Battery life estimatesBattery life estimates based on observed drainsPERIOD nbsp nbsp nbsp nbsp nbsp - nbsp nbsp nbsp nbsp ACTIVE AT FULL CHARGE - ACTIVE AT FULL CHARGE - - nbsp nbsp nbsp nbsp nbsp nbsp Spectre X360 battery life issue! nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp - - - nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp - - - nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp - - - nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp - - - nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp - - - nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp - - - nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp - - - nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp - - - nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp nbsp Current estimate of battery life based on all observed drains since OS installSince OS install nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp - nbsp Has nbsp my laptop got problem with the battery life Thanks
Greetings for the day dqthehoang, Regarding the battery life and battery backup that has been mentioned here, when the unit says battery upto 12hours, on a idle situation the battery life is upto 12hours or when you are using minimal applications, There are certain applications which would use more battery power, check when you are using any particular application if the battery drains, try updating BIOS through HP.com and Try running battery test through HPSA to check the functionality of the battery, Perform battery calibration on a timely manner to keep the battery in good shape. Regards,Zoan Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom right to say ?Thanks? for helping!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-X360-battery-life-issue/td-p/5126503
I bought the x360 and Life Spectre Battery heat i QHD version of the Spectre convertible laptop two days before Christmas Overall I think it's a great product - which makes it even sadder that I'm thinking of returning it The advertisements said hours of battery life Now obviously that's not going to be accurate for normal everyday usage but the salespeople Spectre x360 Battery Life and heat in the store and common sense said that it would probably still get at least an eight hour more like nine hour battery life on a single charge Nope FOUR HOURS That's ridiculous That's just over a third of the advertised battery life I thought and still think it might be an issue with the battery itself as the computer runs really really hot - it's basically impossible to put this thing on my lap at times Which is annoying But I did the HP Support Assistant battery check and it said it was fine and then I did the BIOS battery check and it passed And then the HP staff member I was chatting with on the support system had the gall to say hours is actually really good NO IT IS NOT REALLY GOOD Similar laptops in this category get about hours of real time use I bought this computer in large part because of that puported long battery life and all the reviews said that the battery life was pretty great - none mentioned being four hours Were reviewers sent different computers And this four hours is not playing video games on full brightness settings No This four hours is on brightness power saver mode on Spectre x360 Battery Life and heat battery saver mode on doing nothing but word processing and light browsing on firefox No streaming video No nothing This is really really frustrating Can anyone give me any help or should I get my money back I love the concept and the look of this computer so much and it'll be a real shame to get rid of it but I feel totally cheated by HP here
Hi there @jamiethehornsby?, Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your HP Spectre x360 Notebook PC is overheating. I would like to address the overheating before dealing with the battery. You said that you had run battery test's and they passed. Do you have the Notebook ventilated? What do you sit your Notebook on when you are using it?Have you done any updates using Windows Updates or the HP Support Assistant? Here is a document for you called Reducing Heat Inside the PC to Prevent Overheating. Please follow the troubleshooting steps to see if it reduces the heat (and in turn that should help with the battery). Updating your Notebook BIOS has been the solution for some, stopping apps from starting when the Notebook powers on for others. Some people have found that the Accepted Solution was simply doing another Windows Update. Some of the steps that you need to perform are in the following headings: Updating your Notebook computer BIOS - This document provides step by step instructions for you to follow. Using Windows Task Manager to identify corrupt processes: Services that you do not use (other than Microsoft services) can be shut down to minimize CPU usage. Other steps that may help are under:Increasing the efficiency of the notebook to reduce heatKeeping notebook air vents clear and clean: This is very important to make sure you do regularly. Please let me know if I answered your question by clicking the 'Thumbs up' if the troubleshooting steps in this post resolved the issue for you please click the 'Accept as Solution' button. This will allow other's who have the same issue to find the solution also. If you require further assistance, I will absolutely continue to help you. Please just re-post with the results of the troubleshooting, if there were any changes, what steps you had tried and your Spectre x360 Model Number. Thanks!Have a great day!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-Battery-Life-and-heat/td-p/5434317
I just bought the Spectre 360 and am having the same overheating issues as above. One of the main reasons for the purchase was the hyperbaric cooling system so the laptop would not overheat. This one is so hot to the touch within an hour of turning it on that it burns my leg if I am using it on my lap. When on a table, the bottom vents are covered but the side vents are not. This is a laptop, it is not built to carry around a cooling table, it is meant to be portable. Mine is less than 12 hours old and I feel as though I need to return it too. Any updates to this issue before I do that? Thanks.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Re-Spectre-x360-Battery-Life-and-heat/td-p/5675669
The HP spectre x is advertised as having up to hours of nbsp battery life I was so excited when I got it until hours later when it died So I set out to maximize its battery life to get the advertised hours nbsp Yet after taking ABSOLUTELY EXTREME measures to extend its battery life to the fullest I was ONLY nbsp able to get hours of battery life nbsp Here's what I did My laptop is fully updated latest drivers and everything nbsp Generated a Battery Health Report everything looked good Used HP's 'Support Assistant' Battery Check and it came back OK Turned on 'Powersave Mode' nbsp this dims the screen even at Reduced the screen brightness nbsp to Limited my use to just ONE program Microsoft Edge with super quick use of a few other programs Disabled Cortana Disabled One Drive sync Disabled Desktop Slideshow Disabled ALL auto 12 inc... Spectre battery claims x360 hour 13 HP for life False startup processes services that I knew to be safe to disable I disabled things like Bonjour service google update microsoft update and adobe update services nbsp Went False 12 hour battery life claims for HP Spectre x360 13 inc... into advanced power options amp set the Maximum Processor Performance to this caps it at GHz Even set the WiFi to Maximum Battery Savings Then thought Oh what the hell and set EVERYTHING to Maximum Battery Savings things like the GPU the hard drive etc Went into the BIOS and disabled the nbsp 'eternal flame' nbsp LED indicator nbsp on the F key After exactly hours nbsp of use I was down to so nbsp I turned off the False 12 hour battery life claims for HP Spectre x360 13 inc... wifi and dimmed the screen to This got me another minutes until I reached and at the computer tells me to plug the laptop in imediately failure to do so shuts down the computer nbsp My laptop is HP Certified Refurbished But it came Like New in EVERY respect and the battery life stated it was healthy So this shouldn't mean anything It functions fine otherwise doesn't overheat nbsp I contacted HP support and chatted with someone and they said someone would call me back the next day Never happened nbsp WHY is the laptop advertised at up to hours of battery life when even nbsp the most EXTREME and heartbreakingly desperate power-saving measures nbsp only achieve about hours of use Is hours with the laptop turned off nbsp I contact HP to ask about the battery life on the Spectre they said it lasts up to hours nbsp Since this is a Microsoft Signature Edition PC I even hit them up and asked them point blank Is the advertised hour battery life only in standby mode or with use their answer nbsp on the bottom nbsp nbsp nbsp nbsp I was really hoping to start recording nbsp web development tutorials with this and nbsp boast about this laptop to my big nbsp facebook group for programmers as a great alternative to a mac but a full charge can barely cover a flight to europe my main reason getting this thing Is this a defect with the whol line or is something else at play here nbsp SO what's the solution here nbsp nbsp nbsp nbsp nbsp nbsphttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/False-12-hour-battery-life-claims-for-HP-Spectre-x360-13/td-p/5676454
Hi dears I've bought right defective-pro... - life months is Spectre 2 hinge of x360 in my country Italy the Spectre x edition model nl gb RAM SSD i QHD display in september so it's two months old Since first day I've Spectre x360 2 months of life - is right hinge defective-pro... unboxed my Spectre I've noticed what looks like a manufacturing defect despite Spectre x360 2 months of life - is right hinge defective-pro... it's very tiny My right hinge isn't aligned with the display lid compared to left hinge and it sticks out from the lid less than mm The left hinge doesn't sticks out Furthermore when I open the display lid sometimes usually when I close the display totally I can hear a very faint noise coming from the right hinge Could this lead to breaking itself in the immediate future Can this cause the display glass to break because of its misalignment and consequent bending of display lid I'd like to avoid to send it to service because I need the laptop for work I would send it to service only in the case it can cause any problem in the future I've attached some images nbsp examples and a video with the faint sound when opening it nbsp https www youtube com watch v V j u jpL M nbsp left hinge from top nbsp nbsp left hinge from side the good one nbsp right hinge assumed to be defective from the topright hinge assumed to be defective from the side It sticks out about lt mm on the top parthttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-2-months-of-life-is-right-hinge-defective-prone/td-p/5831109
The battery life on the Spectre x360 that I got two months ago is absolutely dissapointing. Running the default installation of Windows, I'm lucky to get 3.5 hours of battery life using the HP Recommended powerplan while browsing the internet on a stable WiFi network. I have been working with this computer for two months now and after two hours I have to plug it in. Is there anything that I can do to fix this issue or would my best bet be to contact HP directly? I bought this laptop solely based off of the claims that it could get up to 12 hours on battery and the fact that I'm lucky to see a third of that is upsetting.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Battery-Drain-on-my-Spectre-X360/td-p/5755378
This morning I woke up to discover that my HP Spectre x360 does not sit flat on a desk anymore. It appears that the whole underside of the laptop has adopted a convex curvature, and the center of it contacts the desk below. My guess is that the battery is going bad and has expanded. Anyone else having this issue? Is there anything that can be done to fix this?http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Swollen-Battery-on-Spectre-x360/td-p/5818954
Hello all nbsp I recently bought the new HP Spectre x Late Build and since then I have noticed problems retaining charge after the computer is completely shut down I exchanged the laptop yesterday for the same model and Down Battery after Drainage x360 Spectre Shut have also witnessed battery discharge after shut down The discharge is about - every hours when it is shut down nbsp The things I have tried Turn off Fast BootDeactivate Hibernate deactivates fast boot as well Battery Check and Calibration Battery Check came back Okay Deactivate selective USB chargingDeactivate USB Charging when the system is off using BIOS nbsp I was promised that the issue Spectre x360 Battery Drainage after Shut Down would be fixed if I calibrated my battery by an HP support employee which did not work nbsp I found a prospective solution online that has caused a known battery drain Spectre x360 Battery Drainage after Shut Down for thousands of HP Users Many users experienced this odd battery drainage due to the Intel Management Engine Interface IMEI Driver but this is purely what users are reporting and may not even solve my problem nbsp Does anyone else have the same issue and have solved it If so please give me a hand Worst comes to worst I will have to return this laptop I have spent too much time trying to resolve this issue probably hours and am extremely frustrated since you don't expect this type of issue out of a luxury laptop nor a new one at that nbsp Thanks I'm looking forward to hearing from all of youhttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-Battery-Drainage-after-Shut-Down/td-p/5843213
hello, I have a brand new HP Spectre x360, and am very happy with it. However, the battery is getting drained when the laptop is shut-off (not in sleep mode, but really shut-off, by using the windows start button). From 100% to 90% in one week time, and even down to 0% if left for some weeks.I'm wondering if this is due to a problem with the battery (or some other manufacturing issue), or if it´s caused by some kind of setting that causing the computer to not completely shut down for example. Could the farst start-up have anything to do with it? Is there any setting I should change? Would really appreciate your help as this doesn't seem normal for a completely new computer... Thanks!
Hi there @lomoens, You have come to the right place to ask questions, find solutions and get help from HP and the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your battery keeps draining on your HP Spectre x360 - 13-4101no. I did some research and found documentation for you based on the battery depleting. First, before I provide you with steps to help resolve the battery issue, I would like to Welcome you to Support Forums and thank you for joining in! To resolve the issue you are experiencing with your battery: Please remove the notebook battery, plug the AC power cable back into the notebook, then turn it on. Does it power the Notebook? Please make sure that the AC adapter cable is not plugged into a power strip, surge protector, or secondary power source. It should be directly into a wall outlet. Here are some documents to use for Troubleshooting Steps: Battery Does Not Power Notebook or Hold a Charge. If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replaced. Testing and Calibrating the Battery (Windows 8).To know the condition of your battery, use the steps in this article to test your battery and calibrate it if necessary. Improving Battery Performance (Windows 10, 8, 7, Vista). Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that needs updating. Did this reply resolve your issue or answer your question? If yes, then please share the good news! Let others know this reply was helpful by clicking the Accept as Solution button. You can also show your appreciation by clicking the Thumbs Up. If you require further assistance, I would be more than happy to continue to help you. Please just re-post with the results of the troubleshooting. Thank you!Have a great day!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-drain-when-shut-down-HP-Spectre-x360/td-p/5529708
I recently purchased my laptop this past April and it has stopped charging. I thought it was the charger since my guinea pig chewed the mickey mouse cable a bit, so I got a replacement in the mail. However, replacing the cable did not solve the issue. The partially chewed cable worked up until the day I installed Windows 10, coincidentally. I'm just wondering if it's possible that installing Windows 10 could have caused some unkown bug to cause my laptop to stop charging. I really don't think it's the charger since it is brand new. Please can anybody help me? Thank you. P.S. The laptop battery is dead so I cannot turn it on to check drivers or bios.
The exact same thing happened to me. I received a new adapter and power cord from HP, as my Spectre is only 5 weeks old. The new power cord and adapter didn't work and now my laptop won't even turn on. I wish I could help, but I have no idea what to do to fix my own laptop since it won't turn on.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/spectre-x360-battery-charging-issues/td-p/5184278
This Spectre X360 is only 6 days old and the battery life is abysmal. The battery life is comppletely opposed to what HP advertises. For me, the advertised 12.5 Hours of battery life was the key point to buy it. But I can barely get 4 hours of light use. Is this an isolated problem or a common proble with this model. I am really dissaponted. I would like to keep it as I like the rest of it, but the battery, struggling to get barely to four hours is completely unacceptable. HP is misleading customers. This issue is forcing me to return it and look for alternate options. What are the best settings for Better Battery life? I do word processing and light web browsing to do research and the battery life is very dissapointing.
Where do you have the screen brightness set? That is the biggest factor. If you lower the brightness you can extend the life significantly. The runtime claims of laptop makers are like gas mileage claims for cars; true, but only under ideal, laboratory conditions rarely achieved in real life. You are not the only one to complain. I also have a laptop that is designed for long battery life; Lenovo Carbon X1. I get maybe 5 hours and Lenovo claims 8. I am very happy with 5 hours as I have been using laptops long enough to know that claims of "all day" battery life are not realistic.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-X360-13-4103dx-battery-li-is-abysmal/td-p/5485257
MY HP IS NOT EVEN 8 MONTHS OLD AND I AM ONLY GETTING ABOUT 2 HOURS. I WAS GETTING 5 WITH MY OLD ENVY WHICH I PASSED DOWN TO MY HUSBAND AND HE STILL GETS LONGER BATTERY LIFE THAN I DO SO WHAT SHOULD I DO? CAN I JUST GET THE BATTERY REPLACED UNDER WARRANTY OR IS THAT NOT INCLUDED?
LUANNE1 wrote:MY HP IS NOT EVEN 8 MONTHS OLD AND I AM ONLY GETTING ABOUT 2 HOURS. I WAS GETTING 5 WITH MY OLD ENVY WHICH I PASSED DOWN TO MY HUSBAND AND HE STILL GETS LONGER BATTERY LIFE THAN I DO SO WHAT SHOULD I DO? CAN I JUST GET THE BATTERY REPLACED UNDER WARRANTY OR IS THAT NOT INCLUDED?If you think the battery life only lasts 2 hours then I would highly suggest to just ask for a replacement. Anyway i'll inlcude documentations on how you can calibrate or properly set the settings in order for you to optimize your laptops battery life. Please take time to read the articles. How to Improve Battery Life with Windows 10?s New Power Settings While Windows 10 is getting a lot of press for its ?new? Start menu, beyond that there?s still a lot of stuff most users who skipped Windows 8 probably don?t know about. Today we want to talk about Windows 10?s power and battery settings.The quickest way to access the settings is to open the Action Center and click ?All settings?. On the resulting screen, click the ?System? group. There are two power-related categories we want to visit, the first will apply to users regardless of whether they?re using a laptop or desktop. These are the ?Power & sleep? settings.The first group concerns when your computer screen turns off when it is on battery or plugged in, while the second group lets you designate when it sleeps. At the bottom of the ?Power & sleep? settings is another category ?Related settings? with a link to access ?Additional power settings?. The ?Additional power settings? actually open the ?Power Options? control panel. Anyone who?s used Windows for the past few versions is likely familiar with it. The other settings category we want to explore are the ?Battery Saver Settings?, which are new to Windows 10.The New Battery SaverThe battery saver feature is similar to the same kind of tools found in mobile phones and tablets.When the battery falls below a certain level (20% by default), it will turn the battery saver on automatically, which will institute battery saving features such as limiting background activities and push notifications.The battery saver is off by default, and obviously it won?t turn on if the device is charging. If you tap or click the ?Battery use? link, it will give you a basic sense of what system components are consuming power and in what time frame. To change which apps can run in the background, tap or click the link ?Change background app settings?. Background apps can ?receive info, send notifications, and stay up-to-date, even when you?re not using them? so if there?s anything here you don?t use, it?s best to tap it ?Off? so it doesn?t consume battery unnecessarily. To configure the battery saver, click or tap the ?Battery saver settings? link at the bottom. These settings will allow you to set when (or if) the battery saver turns on. By default, the battery saver is configured to turn on at 20% but you can set that higher or lower.There are two other options which will allow push notifications and lower screen brightness. Finally, let?s say you do have battery saver configured to turn on and it suppresses an important app that you need to run in the background. Click ?Add an app? and you will be able to add apps that are always allowed to run while battery saver is on. Using the ?Power & Sleep? and ?Battery Saver? is going to definitely let you extend your battery?s endurance. Being able to configure when the screen times out and when the device goes into low power consumption mode are simple but effective ways to add time to your laptop?s trips away from the outlet. How to See Which Applications Are Draining Your Battery on Windows 10 Windows 10 includes a new ?Battery Use?... Read morehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/SPECTRE-360-TERRIBLE-BATTERY-LIFE/td-p/5643524
When I got my Spectre about mo ago I go - hrs on a charge when doing Spectre for Short battery life word processing and Short battery life for Spectre e-mail nbsp However that recently Short battery life for Spectre dropped to less than hrs nbsp After spending several hours with HP Support we could find nothing obviously wrong with the machine nbsp A look at the Task Manager CPU useage revealed nothing extraordinary and the HP Battery check indicated the battery was ok nbsp In preparing to send the machine back to HP I decided to first try to reimage it i e wipe the disk and reload the operating system nbsp HP makes this easy to do nbsp nbsp Once the new image was installed I methodically nbsp loaded each of my major applications one-by-one and retested the battery life after each install nbsp I now get - hrs of battery life During this process I did not update any of the drivers nbsp This suggests that one of the recent driver upgrades is the culprit to my battery problem so I'm now much more cautious in accepting these nbsp I always do a restore point before proceeding and test the battery life afterwards nbsp Testing the battery life can be done in several ways nbsp The key is consistency nbsp The method I use is to edit the power settings so that the screen stays on and the machine remains awake nbsp I then just let it sit for a while nbsp I typically see a loss of of battery power per hour nbsp Prior to the reimage I saw - reduction per hour nbsphttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Short-battery-life-for-Spectre/td-p/5657144
Hello all nbsp I'm really hoping to get to the bottom of this When I was on the market for a laptop I needed one that would have great battery be light and be fast - as a result I gets HOT 4hrs HP x360 12hr and lasts Spectre about battery purchased a HP Spectre x Convertible Laptop - t touch -- Product number P A AV I mention the exact name and product number to ensure that if someone from HP sees this they know that I'm referring to the newer HP Spectre x360 12hr battery lasts about 4hrs and gets HOT model - from nbsp nbsp The computer is fast -- not as fast as I was hoping after upgrading to the i with max RAM but fast enough It's also light But the battery is horrible I travel nbsp often and that's why I need a good battery - I just came off a flight yesterday where the laptop went from to after a movie that was a little under hrs nbsp The day before I was working on Photoshop and it lasted about hrs total The other day I was simply keeping it on as it was downloading a large file with brightness down to about and it lasted hrs This is outrageous nbsp nbsp To clarify - I am a very technical user web developer and have already done everything I can within reason to stretch the battery life as much as possible Disabled bluetooth and WiFi searching I keep the brightness at max at all times and when possible and I also maxed the CPU to Still the laptop will not hold more than hrs even when not actively working on it and it will barely hit hrs if watching video on it nbsp Furthermore as I am writing this I only have a Chrome brower open with a few tabs and the laptop is heating up Dare I open a heavier application and it gets super hot and loud nbsp nbsp I've had the laptop for a few months now but these issues have been around since the beginning I really need to figure out nbsp If this is typical of HP I've had Mac Lenovo and Dell laptops before and they were all good until a few years into it Obviously they bump the battery specs in their ads but normally it's only by about - not like this If HPs quality is just mediocre then unfortunately lesson learned the hard way and I'll keep it in mind for next time nbsp nbsp If every HP Spectre x is experiencing the same issues - if so I really think that we could get together and do something about it The hr claim is mind blowing when I've never even hit half of that while running the computer at of power brightness Then again maybe I just got a bad one nbsp Any input would be much appreciated nbsp nbsp Thanks nbsphttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-12hr-battery-lasts-about-4hrs-and-gets-HOT/td-p/5830032
Hi guys. I have a problem, I just bought a brand new Spectre x360 and the battery is drainig after perfom a FULL and COMPLETE shutdown (no sleep or hibernate). after 10hs I lost 8% of battery, all drivers are up to date as well as the BIOS. I already had this issue with my Lenovo Yoga 3 11 and after update the BIOS I fixed. I alrady read that this seems to be an issue with W10 and some drivers but not all laptops has it. Guys, any idea??, by the way I already disable the fastboot which seems to be a solution in same cases but non in mine. Thanks!!!
Thank you for joining in on the HP Support Forums and Welcome @santiago3, When you are using the AC adapter with the HP Spectre x360, please make sure that the AC adapter cable is not plugged into a power strip, surge protector, or secondary power source. It should be directly into a wall outlet. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to the computer, and other factors (even when it is a new purchase). I read that you have already tried to update all of your drivers including the BIOS and disable fast startup. What do you have connected to the Notebook?Have you tried to turn down the brightness?Have you tried putting the Notebook on a power saver mode? To learn more about how to Improve Battery Performance, please follow the document provided in the hyperlink. If your notebook computer battery does not Hold a Charge, you can try to troubleshoot the battery to see if it needs to be replaced. Sometimes, all it is is that the battery could need to be recalibrated. There is a document called Testing and Calibrating the Battery. You can use the steps in this document to find out the condition of the battery you currently have and see if it has any suggestions. Using the HP Support Assistant is great because you can use the HP Battery Check tool also. When we have come to a resolution, please share what worked for you with others by marking this post as an Accepted Solution. If you would like to show you appreciation for my efforts today, please take a second to click the Thumbs Up button below. If you require further assistance, I would be more than happy to continue to help you. Please just re-post with detailed results of the troubleshooting, your Model Number (How Do I Find My Model Number or Product Number?) and any other information you think may help me to assist you better. Have a great day!http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Battery-Drain-with-Shutdown-Computer-Spectre-x360/td-p/5691266
Hello. I recently bought Pavilion x360 11, and on pretty much every review site etc. there was written that the full charge should last for approx. 6 hs of browsing internet. I tested it twice just browsing internet, and not even that much because at the same time i was playing on my PC. Both tests ended up in laptop hibernating after 4-4.5hs. I must say that is rather low battery lifetime, specially for me as I bought it for outside use mostly. Can it be defective battery or maybe upgrade to win 10 would work it out for me ? (asking about win 10 because I've read couple general opinions about how it extended their battery lifetime from i.e. 6.5h to 9h ) Any help would be very appreciated, as I have to make a decision if i want to replace the laptop at store or not.Thanks in advance.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/pavilion-x360-low-battery-life/td-p/5833199
The HP spectre x is advertised as having up to hours of nbsp battery life nbsp nbsp nbsp nbsp I even asked HP com Sales Rep and Microsoft Sales reps too since they had a hand in building this and are selling it nbsp nbsp nbsp managed it's my I sti... Spectre And to DOUBLE life. HP battery nbsp nbsp I was so excited when I got it until hours later when it died I updated Windows updated all drivers and still got around the same I managed to DOUBLE my HP Spectre battery life. And it's sti... time nbsp I managed to DOUBLE my HP Spectre battery life. And it's sti... I checked the battery and it was in great health So I set out to maximize its battery I managed to DOUBLE my HP Spectre battery life. And it's sti... life to get the advertised hours nbsp Yet after taking nbsp absolutely extreme measures to extend its battery life to the fullest I was ONLY nbsp able to get hours of battery life nbsp Here's what I did My laptop is fully updated latest drivers and everything nbsp Generated a Battery Health Report everything looked good Used HP's 'Support Assistant' Battery Check and it came back OK Turned on 'Powersave Mode' nbsp this dims the screen even at Reduced the screen brightness nbsp to which really means nbsp in power save mode Limited my use to just nbsp one program Microsoft Edge with super minor use of a few nbsp other programs Disabled Cortana Disabled One Drive sync Disabled Desktop Slideshow Disabled notificationsDisabled desktop Peek and all window snapping functionality Disabled nbsp all auto startup processes services that I knew to be safe to disable I disabled things like Bonjour service google update microsoft update and adobe update services nbsp Went into advanced power options amp set the Maximum Processor Performance to this caps it at GHz Even set the WiFi to Maximum Battery Savings Then thought Oh what the hell and set nbsp everything to Maximum Battery Savings things like the GPU the hard drive etc Went into the BIOS and disabled the nbsp 'eternal flame' nbsp LED indicator nbsp on the F key After exactly hours nbsp of use I was down to so nbsp I turned off the wifi and dimmed the screen to This got me another minutes until I reached and at the computer tells me to plug the laptop in imediately failure to do so shuts down the computer nbsp nbsp My laptop is HP Certified Refurbished But it came Like New in every nbsp respect and the battery life stated it was healthy So this shouldn't mean anything It functions fine otherwise doesn't overheat unless handled improperly nbsp I contacted HP support and chatted with someone and they said someone would call me back the next day Never happened nbsp WHY is the laptop advertised at up to hours of battery life when even nbsp the most EXTREME and comedically desperate power-saving measures nbsp only achieve about hours of use Is hours with the laptop turned off nbsp nbsp I was really hoping to start recording nbsp web development tutorials with this and nbsp boast about this laptop to my nbsp Facebook group for programmers as a great alternative to a mac but a full charge can barely cover a flight to europe my main reason getting this thing Is this a defect with the whole line or is something else at play here nbsp Please Help nbsp nbsp nbsp nbsp nbsp nbsphttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/I-managed-to-DOUBLE-my-HP-Spectre-battery-life-And-it-s/td-p/5676882
HiI have the HP Spectre 13-4129na x360 Convertible Laptop WINDOWS 10Intel i7-6500U, 8 GB RAM, 512 GB SSD, Intel HD 520 Graphics Card, 13 inch Quad HD Touch-Screen, I have used it for less than a week in total and despite: lowering the screen brightnessTurning off all apps (from startup)Turning the power options to balancedupdating biosupdating driverstesting battery in the HP softwaretesting battery in bios The maximum I get from the battery is 3-4 hours despite a claimed 10 hours plus. (that's general browsing, listening to music not labour intensive thing either.) It gets very hot. (I can live with that, but the battery length is impossible.) Please, I think I've tried everything.http://h30434.www3.hp.com/t5/Business-Notebooks/HP-Spectre-13-4129na-x360-Convertible-Laptop-battery-issue/td-p/5829823
Can I upgrade my battery to a higher one?http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hp-x360-Spectre-4102-Energy-Star-Battery-Upgrade/td-p/5660812
I have bought HP Pavilion x360 - 13-s102tu_Laptop (HP Part Code: T0Y58PA) with a view that its battery will run at least for 09.00 hrs but I am getting only 4-4.30 hrs back up. Its normal or laptop having the problem? Any suggestion...
4.5 hours is actually very good. The 9 hours is based on some conditions not likely to be duplicated in the the real world. The best thing you can do to make the battery last longer (runtime) is to turn down the screen brightness and turn off bluetooth and wifi if you are not using them. http://support.hp.com/us-en/document/c01297640http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Battery-life-of-HP-Pavilion-x360-13-s102tu-Laptop/td-p/5622574
I have had my HP Spectre for a p... overheating battery Spectre suddenly life and HP - reduced year nbsp Only on occasion do I use something requiring graphics Mostly I am using word and power points at the moment nbsp This past week all the sudden my computer is overheating and I am only getting about hours of batterylife whereas a few weeks ago I was getting at least hours if not more sometimes average around nbsp I shut down my computer last night with over of battery life and booted it up today and it had nbsp And was instantly hot to the point it is hard to do anything on it nbsp nbsp Has anyone experienced this nbsp The computer is just barely a year old nbsp My HP computers in the past normally last about years before giving me problems nbsp I HP Spectre suddenly overheating and battery life reduced - p... suspect it is because of the recent update to Windows that happened last week that I was forced into but I can't figure out how to problem shoot that nbsphttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-suddenly-overheating-and-battery-life-reduced/td-p/5752074
I have bought HP Pavilion x360 - 13-s102tu_Laptop (HP Part Code: T0Y58PA) with a view that its battery will run at least for 09.00 hrs for this particular model as in respecification and review in Flipkart it has been demanded that battery will run at least for 09 hrs but I am getting only 4-4.30 hrs back up in normal use of net surfing by Wifi. without wifi the battery icon showing that 5hrs 24 min remeaning from very begining. I am very disappointed. Why this is so? The battery having any problem? What to do...http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-life-of-HP-Laptop-HP-Pavilion-x360-13-s102tu-Laptop/td-p/5623591
What's the difference between the HP Spectre x360 and the HP Envy x360? They both look the same.The only noticeable difference is that HP Spectre x360 has a Radiance Infinity display, while HP Envy x360 has an IPS display. Having the same specs, except for the display, why is the Spectre x360 more expensive than the Envy x360 ? Moreover, I thought that IPS is better than TN, which is my guess that is the technology used for the Radiance Infinity.
Hi, You've got few questions about those products. Well, come to a store and yoy can see the differences. Better still, you can buty 2 machines and compare. For build quality, the HP Spectre x360 is much better than the Envy x360 you can also find Pavilion x360 - we are talking about SPECS and BUILD here about plastics and metals about wood and gold. Regards.http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-x360-vs-HP-Envy-x360/td-p/5146146
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New owner of HP Spectre x360 - 13-4003dx here. I want to ask if the bottom of the laptop, the area above the fan openings where the FCC info/text lies, is supposed to creak when I press it slightly. I first heard this noise when I took my laptop out of the sleeve and held that area. At first I thought it was just rubbing against the sleeve, but after further examination, that is not the case. If this occurs with other models of the Spectre, it is a bad build quality, I am not sure which component is under there, but I want to know if the creaking noise is normal with only a slight press along the text area. Thanks.
I have the same problem but in the front, in the back of the touchpad... really annoying. looks like the lid doesn't have nothing to lay on and the aluminium is very thin. poor quality for such expensive machine.http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-x360/td-p/4962570
Hej! I have a question regarding the new 2016 HP Spectre X360 (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba). Is it possible to order it to Sweden or are there any local retailers I could directly contact? Thank you so much in advance,Marina
Dear Customer, Please go to this website:http://store.hp.com/SwedenStore/Please contact- 08-593 664 18 This link is for UNITED STATES ONLY (http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360---13-w053nr-x7v21ua-aba). Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employeehttp://h30434.www3.hp.com/t5/Business-Notebooks/New-HP-Spectre-X360/td-p/5837267
Hello nbsp Last winter nbsp purchased a convertible nbsp lenovo laptop The first one had faulty hinges I had it replaced on the same day I brought it in and the second one had faulty hinges and a faulty touchpad So I decided to ditch the cheaper computers and splurged on a HP spectre x from Best Buy I live kilometres away from large retail stores like this so getting back and forth is quite difficult Staples was very understanding about the Lenovo laptops however Best Buy told me there was nothing nbsp I could do when I described the problems I was having with my brand new HP Several months went x360 Spectre - Given Up HP I've by and I avoided using the computer as much as HP Spectre x360 - I've Given Up possible in order to avoid facing the mistake I made in purchasing it Eventually my old computer became completely obsolete and I had no choice but use this HP nbsp nbsp My problems were not limited in any way They ranged from an extremely annoying touchpad nbsp that sounded loose and made strange noises the fact that the screen was closing on an odd angle and the fact the the screen could barely stay open A slight touch or even shifting the laptop would cause the screen to move I could forgive these flaws if I had abused this computer or if it had received nbsp heavy usage however I barely even turned the thing on I contacted HP support and I must admit that they were polite friendly nbsp and had my return materials sent very quickly nbsp nbsp My first bad sign involving the shipping process was the fact that there were materials missing from the box they sent which I then had to find a way around myself My second issue is that they forced me to use UPS to ship it from a rural area with no local UPS dealer Then when it got back after well over a week my problems continued My touchpad nbsp has improved however it is still frustrating nbsp to use Even though I described my issues with the screen they did not appear to have even looked at it nbsp nbsp I am at the point now where I cannot go without a computer as school starts again in only a couple weeks and I need a computer I am extremely disappointed nbsp in the build quality of this premium product and I fear it may have turned me off from buying HP computers again nbsp nbsp For the same money I could have bought a variety of other computers with reputations of being much more helpful when it comes to these sorts of issues I really wanted to like this computer however I just can't bring myself to do it If a HP service rep reads this post don't waste your time in responding I have no choice but keep and use this product - no matter how much it's manufacturing flaws or the company behind it annoys me nbsp nbsp Kind Regards nbsp nbsp -N nbsphttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x360-I-ve-Given-Up/td-p/5736065
Hi, my spectre x360 just out of warranty and will no longer charge the battery! Charger checked and working. When plugged into laptop, symbol appears to show connection but then states not charging. Battery nearly flat now but diagnostics state batter condition ok. Would appreciate any ideas to resolve please but I am not considered computer literate just general working knowledge!
Hi @ Roy1955, Thanks for being a part of the HP community. It is a great place to get your questions answered by experts .I saw your post regarding the problems with the battery. This could be a possible hardware issue with the battery. Kudos to you for performing the battery tests. Brilliant work was done. It may be a possible battery issue. However, I would require more information regarding this to isolate the issue correctly? How did you run diagnostics? Was it from The F2 UEFI diagnostics page or from HP support assistant?In the meantime, Please perform a hard reset first.Steps to do it:Power down the computer and unplug the charger.Hold down the power button and mute button simultaneously for 15 seconds to discharge static electrical charges inside the machine.Then visit this link to troubleshoot battery related issues: http://hp.care/2cqnxWZPlease perform these steps listed in the link mentioned above.Testing and Calibrating the Battery. (Windows 10)Battery Does Not Power Notebook or Hold a Charge.Hope this helps. Please let me know how this goes. To simply say thanks for my efforts, please click the "Thumbs Up" button. Please remember to mark "Accept as Solution" if this helps. Thanks and have a blessed week ahead!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360/td-p/5760463
Hi,Two weeks ago I bought an HP Spectrex360. Two days after buying it while using the keyboard, not the touchscreen, it began to touch the touchscreen by it selft only on a part of the screen followed continuously.This happend alot while i was using the laptop so I went to the place of purchase and I changed it with for one of the same model. But this new one also it has the same fault, any recomendations of what should i do?http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Hp-spectre-x360/td-p/5796677
My Spectre X360 is getting hot....I would like someone to address this issue and respond to me directly. Love the machine worried about the heat.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-X360-Getting-hot/td-p/5848989
nbsp I have only just bought the spectre x and x360 Spectre HP problems all has been well for the first two weeks nbsp This week I found that it has been a little slow to start up When I opened the machine in laptop mode I would get to the lockscreen where I have to enter my pincode Despite entering the pin using the keys and trying to use the touchscreen the machine remained unresponsive and I had to open and close the lid unil it did respond which it did eventually nbsp Today I started to have problems with the screen Whilst using Microsoft Word and the windows DVD player the machine again stopped responding and the screen went blank I had to shut the lid and when I opened it again it was still blank When I plugged it in to a power socket using a charger it seemed to boot up again The battery was low but not HP Spectre x360 problems so low that it had wanred me or gone into a hibernation mode about When connected to the power socket nbsp nbsp I was able to continue using Word but the screen was flcikering Later this evening I tried to switch to tablet mode The screen went completely blank and the tablet was not responding at all When I sought to change it back to laptop mode it remained blank The light on the CAPS HP Spectre x360 problems button was flashing The machine was making a loud whurring noise It was down for about minutes Eventually after holding the power button down the machine came back to life nbsp nbsp I have never posted in a forum like this before and whilst nbsp I have purchased the HP Care Pack I cannot see a number that I can call over this weekend so hoped that I might get some assistance on here Can anybody help nbsphttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-problems/td-p/5777450
I have exactly the same problem. I have bought my "Hp Spectre x360 13 inch, i7, ram 16, Hard 512 solid" less than a month ago from Bestbuy in NJ. From my first use, I found that it gets so hot after less than half a hours which my leg feels burning. I still didn't install a heavy program or compilers and I am using this laptop only for surfing the internet or writing text in the Microsoft word. Please help me for this issue.
My Spectre was heating up during idle. I use RealTemp to monitor temperature and set alarm for 180F. It was hard to catch the culprit, because it stopped as soon as I moved the mouse or keyboard to check. I finally used Process Monitor to track CPU during idle and discovered that it was Norton 360 which does aggressive system checking during idle. I like Norton and the way it checks and rates download executable files. Setting lower priority for Norton doesn't do anything and I don't really want to do that anyway. And I don't want to inhibit the system checking. So, now I leave my Spectre on my homemade vacuum pad during idle to solve that problem. *sigh* I need a way to throttle back aggressive programs as a function of temperature.http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Re-Spectre-X360-Extremely-hot/td-p/5735736
Same as above. Got that dialogue box and then nothing. 13 inch specter and HP active pen here.
Hi @sirianth, Welcome to the HP Forum! I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to guide you to having the most rewarding experience and answer any concerns about posting: First Time Here? Learn How to Post and More What is the product or model number of your Spectre x360? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? What is your operating system? I grasp you are having an issue with the HP Active pen. When I checked the HP Notebook PCs - Compatibility with HP Active Pen and HP Active Stylus chart, it looks like you need the HP Active Stylus and not the pen. If you are unable to return or exchange the pen. please contact HP Support for assistance. Contact HP Support Fill out the online form and follow the prompts. Please let me know how it goes. If this has helped you to resolve the issue, please click on "Accept as Solution" on said post. To show that you 'like', or are thankful for my post, kindly click the ?Thumbs Up? below. If there is anything else I can do to help, please be sure to let me know!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Re-active-pen-for-Spectre-x360-15/td-p/5809855
I received my Spectre some two weeks ago and I started only to gave name and password, change keyboard to UK and then left to charge the battery. Now I try to use it, and I forgot the the password and the hint leads to nothing, what can I do? Hard reset does not works.... Thanks for your helphttp://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Spectre-x360-password/td-p/5833592
My Spectre X360 is becoming extremely warm in the bottom upper left. It is to warm to have on my lap and I am worried about the computer becoming too hot. The laptop was bought only a month ago and I have yet to use it for any extensive purpose. Is this just a problem with this model or just mine? And is there anyway to fix this or will I have to buy an external fan?http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-X360-i7-extremely-hot/td-p/5738550
I purchased an HP Spectre 15 x360 in March 2016 and have been struggling with freezing/lock ups since then. I have tried updating all drivers but this hasn't fixed the problem. Almost daily, the screen freezes, the cursor shows a "busy" signal, and Windows does not recover. I have to do a full shutdown and restart, and lose all my work. I haven't been able to pinpoint what is causing this freezing. This has been a problem since the laptop was first received, so I am wondering if there is a hardware problem. Thanks for any help/ideas you can provide.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Spectre-x360-15-freezing/td-p/5843690
Hello everyone,so suddenly and for reason my laptop (HP Spectre X360) stopped workin and it shows no sign of life anymore, the only led works now is the charging led, when I plug in my charger it lits in white that's it!! no other lights or any feedback from the pc!! it's less than 6 months old now and never had any issues with it before! I went to bestbuy and they said it might be the motherboard that needs to be replaced, so idk if anyone of you had the issue before? and if the motherboard has been replaced would I lose all my data? and do they even need to access my data to replace the motherboard??thanks,,,
Hi @Murtadha05,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the computer not booting. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Does the computer make any sounds eg coling fan?Please get back to me with above information, so I can help you better.http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Hp-Spectre-X360-13-3-does-not-start/td-p/5604015
Twice today, my laptop set idle and all of a sudden it started to open windows like someone was hacking the computer. I turned off the wi-fi and it showed windows with scripts opening mainly on the left bottom corner of the screen. I bought this laptop 4 days ago and I've not loaded much on it. Has anyone had this problem? When I turn it to tablet mode it stops. I have videos of it if needed.http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Spectre-x360-seems-to-be-acting-on-its-own/td-p/5681497
Hello I was just wondering if its possible to upgrade the ssd of this ultrabook? I looked online for some asnwers but couldn't find one, so I decided to just ask here.
Yeah but it is not easy and will jeopardize the warranty. See pages 32-33 of this Manual, which is the closest thing out there for your Model: Service Manualhttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/SSD-upgrade-for-spectre-x360/td-p/4949235
Great laptop put it through a lot of testing in my first weekend of owning it and I'm quite pleased overall nbsp This issue has nothing to do with the laptop itself but rather the included sleeve which I'm also pleased was included as other brands models I checked Brand HP x360 new Spectre out did not include a sleeve nbsp However it smells really awful nbsp I mean it's really nbsp an nbsp exceptionally terrible rubbery type odor nbsp And it's not as if it's only when I put my nose up to it or even handle it nbsp It can just be sitting a few feet away from me and I smell it nbsp I tried washing it by hand figuring it's just an extreme example of factory chemicals or materials not being completely washed away before packaging nbsp This act may have reducded the smell by - but the stench was still very noticeable so I put it through a wash in the washing machine nbsp Again it's possible it's reduced the smell down to of what it started as but it's Brand new HP Spectre x360 still pretty ridiculous how bad this thing smells nbsp Has anyone had the same experience nbsp Have you had better luck in nbsp removing the smell nbsp I'm sure someone will suggest that it's free and maybe not worth the effort and therefore to just look into a different sleeve but I like it aside from the odor and would like to be able to keep it for some extra protection padding even once I decide on a method for carrying the device around if possible nbsp But it will not be worth it if I can't get rid of the odor Solved View Solution
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Brand-new-HP-Spectre-x360/td-p/4966496
I bought an HP Spectre x360 for college and everything was fine at first.... but for the past couple of months, my laptop has been having some real loud fan issues. Just by starting up the device with minimal programs causes it to whir very obnoxiously. I only have Skype, Microsoft Office, and a few other basic programs installed on it... is there any way to fix this?
Hi there @rawrimmakitty?,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand you are having an issue with a noisy fan. I will be glad to help you. Can you try the steps in these documents? Fan is Noisy and Spins Constantly, PC is Warmer than Normal.Reducing Heat Inside the PC to Prevent OverheatingTesting for Hardware Failures (Windows 10, 8) Please keep me informed of how thing went. If you require further assistance let me know and I will gladly do all I can to help. Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below! Thanks.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-Fan-Issues/td-p/5406306
Hi! My webcam also has a very very bad image quality! Does it have a cheap sensor? Please help me finding the right driver for it! Ive got the Spectre x360 15-ap006ng Cant find a special webcam driver.. :/
Hey @MikeAT35, First and foremost, I want to welcome you to the HP Support Forums! Here at the forums, you have many community members that will help you toward a solution. If my reply resolves your issue or answer your question(s), please click the Accept as Solution button to allow others to find the solution. I have looked into your issue about your HP Spectre x360 and issues with the WebCam quality. Here is a link to check your settings in the WebCam. It has a section inside the document for Quality issues. What program are you using?Please try the troubleshooting above and let me know the answers to the questions asked above. Could you also please provide me with your Model Number (How Do I Find My Model Number or Product Number?) and Which Windows Operating Systems you are running. To simply say thanks for trying to help, click the Thumbs up below! I hope this helps! Thanks for joining the HP Support Community!Have a great day!http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Re-My-Spectre-x360-webcam-looks-really-bad/td-p/5660650
My spectre x360 is the skylake version and came with an m.2 ssd that supports sata 3. Does anyone know if the laptop would also support an NVMe ssd?
Hi, I think HP has stopped publish Maintenance and Service guide for this series but from my record, it only supports Support for single PCIe / SATA M2 solid-state drive configuration as storage (scope M2 2260/2280 DS solid-state drive) in the following configurations:? 256-GB solid-state drive self-encrypting drive (SED) supporting multi-level cell (MLC)? 180-GB solid-state drive supporting MLC? 128-GB solid-state drive supporting MLC Regards.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/NVMe-for-my-Spectre-x360/td-p/5765762
I have bought my HP Spectre x360 - 13-4002dx on 3rd MAy 2015 the expiry ended 1 year later. it was working perfectly but one week after Warrenty expired it stopped working no 'charging light' not getting switched on,nothing.It is such a premium product and the quality is so questionable. I need to travel to US and need to handle a lot of things simulatniously please help me out. Recreate situation: I was working on my HP Spectre x360 - 13-4002dx and the battery got discharged and it won't turn on.http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/My-HP-Spectre-x360-13-4002dx/td-p/5640355
When I try to turn on the laptop and press the power button it just blinks once and then nothing happens. I tried holding it for 15-20 seconds already and it's a spectre so it has a built in battery that I can't take out. Please helphttp://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Spectre-x360-won-t-turn-on/td-p/5833953
Hi all.I'm going to buy a HP Spectre x360. I've seen that there are three different products with (apparently) same specs but different product number: HP Spectre x360 - 13-4124nlHP Spectre x360 - 13-4132nlHP Spectre x360 - 13-4136nlDoes someone know something about the differencese between those?Thanks.
Hi, They are very close but NOT the same. Now, print the following specs and compare line-by-line. Can you see the differrences. http://support.hp.com/ca-en/document/c05218339 http://support.hp.com/ca-en/document/c05226593 http://support.hp.com/us-en/document/c04939802 Regards.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Differences-between-Spectre-x360/td-p/5794340
Unfortunately our machine is 1 year + 1 month old and they won't give us a break on the repair. They estimate that it would be $300. I agree with many folks on this topic that this is a design issue and they need to do a recall instead of having their customers pay to replace the faulty parts.http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Re-My-hp-spectre-x360-won-t-turn-on-at-all/td-p/5657463
My new Spectre laptop is way too hot for my lap. The last post on this I see in the forum is from 2015. Has there been an update on how to correct this or should I return it?http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/spectre-x360-running-very-hot/td-p/5817266
I just bought an hp spectre x360 today and my webcam looks really really bad, I've watch reviews of the computer online and the videos using the webcam look way better than mine does, could there be something wrong with my computer? Is there something I can do regarding the settings?
Hi @Tudela?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360 and issues with the WebCam looking really bad. Here is a link to check your settings in the WebCam. It has a section inside the document for Quality issues. What program are you using?Please let me know how this goes.You can say thanks for trying to help by clicking the Thumbs Up below!.Thanks.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-Spectre-x360-webcam-looks-really-bad/td-p/5385469
All of a sudden from one day to the next my keyboard keys wont work at all These are so x360 @ and H ... ESC Spectre and and backspace G key and HP key far my mute sound my nbsp g my h my esc my and backspace I have tried to nbsp -reset my device the reinstall all my applications i had prior then didnt work then done a full file reset still didnt wor-in stall HP drivers from web site-install the previous drivers then upgrade-restored the BIOS defaults and installed HP Spectre x360 H key and G key and ESC and @ and backspace ... the latest BIOS-completed the f keyboard test HP Spectre x360 H key and G key and ESC and @ and backspace ... which didnt pass- changed the keyboard language from uk to us-tried flipping it into tablet mode and back nbsp So far none of this has worked amd looking through your forums its a known issue but i cant see a fix My on screen keyboard works fine My laptop is only a year old and now out of warranty I have no restore point set either so couldnt reset to a time it was working nbsp Any body with any ideas on how to fix this issue please aas its frustrating the hell out of me I have already spent days working on this and process of elimination Any body at HP know of this issue please reply or i am due to start working their soon so might find out also through nd line I work in IT and hate spending time on my own equipment Please help Thankshttp://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-x360-H-key-and-G-key-and-ESC-and-and-backspace/td-p/5816918
Not sure exactly where to put this but here goes. Recently registered for a HP Student account to get a student discount on a new laptop. When on the student store home page there's a section for new student deals/offers which lists the HP Spectre 13-4108na x360 (i5-6200U, 8GB RAM, 256GB SSD) as being £799 with £100 off. Problem is when I click to view the offer in the store or to shop for the offer I can't find it anywhere in the presented list of laptops, it just doesn't make sense to me that the product is listed and advertised as being on offer if I can't actually purchase it ...http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-13-4108na-x360/td-p/5764451
I have had my X360 for about a year but just recently it's really running hot after a short time of use. I have turned it completely off overnite instead of putting it in sleep mode and it still runs hot. I have it currently leaning so there is absolutely nothing blocking the vents in the back and it's still super hot. What am I to do to cool it down and is there something that HP is doing to fix this issue?http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-X360-Runs-HOT/td-p/5764736
I recently acquired an HP x360 Spectre 15t (about 5 days ago). During charging I noticed that the charger plug is quite warm/hot. Using a laser temp gun, I measured the hottest point of the plug to be 152F. The average temp reading seems to run around 128F (scanning different points on plug). Is this normal for thie plug to be running at this temperature while charging? Thanks, WWhttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Too-Hot-HP-Spectre-x360-Charger/td-p/5811407
hi i recently bought HP Spectre x with highest specs an d i'm facing some real serious issues with the touchpad clickpad as many others in this forum and reviewers pointed out the clicks are not being recognized In my case I'd say it is around of the clicks don't get registered and I have to click again to make it work That is really frustrating and enough to make me come here and post this question I really like the laptop and this is exactly what I've been looking for but this clickpad is a real deal breaker I followed some suggestions on this forum and also tried some troubleshooting myself since i Spectre touchpad x360 myself is a support engineer but Spectre x360 touchpad to no avail I changed the synaptics settings to try and remove too much intelligence from the Spectre x360 touchpad touchpad and at least get the basic functionality right but i continue to miss the clicks I also tried replacing the driver with synaptic one but the problem continues which tells me that it is something related to the hardware piece than the software driver can someone here please help me with this if i hadn't liked the laptop i wouldn't bother posting here to try and find a solution i'd simply get rid of it and go with lenovo yoga pro or something else but this laptop has really high build quality and classy looks but probably killed by this buggy piece of hardware nbsp
Hello @malikons ,Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Spectre x360 13-4040nd Notebook and TouchPad not working correctly. Here is a document on how to troubleshoot the mouse and TouchPad sensitivities.If you will go to the section on Adjusting TouchPad pointing sensitivities it should help resolve the issue. If this does not help, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process: Step 1. Open link: www.hp.com/contacthp/ Step 2. Enter Product number or select to auto detectStep 3. Scroll down to "Still need help? Complete the form to select your contact options"Step 4. Scroll down and click on: HP contact options - click on Get phone number Case number and phone number appear.They will be happy to assist you immediately.Hope this fixes your issue.Thanks.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-touchpad/td-p/5094108
I have a tiny little scratch in my Hp x360 Spectre in its metal body...How can I cover it?http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/hp-x360-Spectre-scratch/td-p/5819844
Hello Folks nbsp I have the nbsp HP Spectre x - t- CTO and have spent weeks trying to get my brand new HP Active Stylus to work with this brand new laptop I also bought a nd stylus to make sure the first one wasn't the problem nbsp I have spoken with five different tech support reps plus my case was escalated to a team of engineers nbsp Although this very stylus is listed as compatible with this laptop the word today from the engineers nbsp was that no I cannot use a stylus with my laptop there is no work-around and although there is a firmware upgrade for the model HP 13t-4200 - Spectre CTO x360 there is nothing for the model nor can they tell me if there is any plans nbsp in the works and that I am welcome to return the laptop for a refund and long as I do it in the next couple days before days after receiving the laptop nbsp Sorry HP this has been a nightmare with non-stop bad information and I think that you should publish on the website that a stylus will not work so that when people consider purchasing this model HP Spectre x360 - 13t-4200 CTO they will know that they can't use a HP Spectre x360 - 13t-4200 CTO stylus nbsp But we all know that's not going to happen because it could affect sales of the laptop nbsp If you have to have a stylus working on this laptop you should go with the Dell XPS nbsp HP Spectre x360 - 13t-4200 CTO Frankly I should have know better as this is my very first HP computerhttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x360-13t-4200-CTO/td-p/5773176
I have an HP Spectre x360 with a 2 year ADP coverage. I purchased the laptop in US... but I am currently employed and working in India. My screen has got damaged and needs to be replaced, but the local service center is unable to verify the ADP care pack details in India. I purchased this laptop after doing my research that the product is marketed in India and will be supported here. However, now the local tech support is saying that the Family name - pike1.0 not available in India and the laptop cannot be serviced even if the ADP is avaiable. As per the ADP contract, HP Support can courier the necessary parts to the local service center and my laptop can be serviced. How do i resolve this issue?
Hi, Yes, they say the true, many HP laptops asre localized that means HP local can only help you (a) Order part)s) from original country and repair it for you or(b) You have to send machine back to the original country (in this case the US) for repair. Warranty or not, same rule. Please read (very similar to your case): ANSWER: You can call HP Customer Support or HP Authorized Support Providers for diagnostic purposes. If a hardware service is required, two alternatives can be offered: The part can be dispatched by HP Customer Support or the HP Authorized Support Partner within the border of the country where they are located. It is your responsibility to get the part from this location, move it to the PC, and to return the defective parts - when required - to the same location. Associated costs are your responsibility. The PC may be moved, under your responsibility and at your cost, to the closest country where HP has support presence, or any other country chosen by yourself (depending on the logistics network), in order to get access to the solution. When HP has no support presence in the country of use, all actions and costs required to gain warranty services are your responsibility. Source: http://support.hp.com/us-en/document/bpr01266 Regards,http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-LCD-replacement/td-p/5687537
I have an HP - Spectre x360 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive and I wanted to know if I could upgrade the RAM in it.
Hello @Cepeda_Nicholas? I appologize but the RAM is not upgradable on the Spectre 13 x360 notebook as it is soldered to the system board and doesn't have additional expansion slots.
I am an HP employee.Make it easier for others to find solutions, by marking my answer ?Accept as Solution? if it solves your problem.
Hi just ordered the Spectre x after a lot of googling around about nbsp it's active pen support nbsp I haven't been Spectre Stylus x360 for able to find the official HP Active Stylus in my country Norway which I've read nbsp quite a bit of negativity about anyways however I found one named HP Pro Tablet Active Pen K P AA which according to a reply by an HP employee in an older thread nbsp http h www hp com t Notebook-Software-and-How-To-Questions Spectre-x -Active-Pen-Stylus-C is supposedly supported by the Stylus for Spectre x360 Synpatics digitizer in the x nbsp The official documentation however has no mention of this nbsp I've also read an overwhelming amount of feedback that a recent firmware update disabled the support for the Dell stylus which many apparently found success in so this is another reason I am uncertain nbsp Could this update have disabled the support for the other HP styluses Stylus for Spectre x360 as well nbsp Before i go out and spend a lot of money on this pen I was wondering whether someone nbsp has tried the HP Pro Tablet Active Pen nbsp themselves on the x or whether any HP employee could confirm this compatibility Again this is the black stylus K P AA nbsp http www hp com us en products tablets product-detail html oid nbsp im looking at nbsp not the silver white one found nbsp here nbsp http store hp com us en pdp hp-active-penThe lack of synaptics-supported styluses and documentation thereof nbsp was almost a real deal-breaker for me since im going to use this for uni however this was the best computer in its price segment currently so i decided to have a go at it anyways Being able to use it with a decent stylus would make my day thoughhttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Stylus-for-Spectre-x360/td-p/5787909
Hi, Does the HP Spectre Pro x360 G2 have palm rejection/active digitizer? If so, what is the best stylus to use? Thanks
Hi, The following one may help: http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen Regards.http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-Pro-x360-G2-Stylus/td-p/5731495
Not sure exactly where to put this but here goes. Recently registered for a HP Student account to get a student discount on a new laptop. When on the student store home page there's a section for new student deals/offers which lists the HP Spectre 13-4108na x360 (i5-6200U, 8GB RAM, 256GB SSD) as being £799 with £100 off. Problem is when I click to view the offer in the store or to shop for the offer I can't find it anywhere in the presented list of laptops, it just doesn't make sense to me that the product is listed and advertised as being on offer if I can't actually purchase it ...http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Spectre-13-4108na-x360/td-p/5764451
I have an HP Spectre x360 Convertible with Product Number K8P19LA#ABM. I want to use it as a drawing and sketching tool. I have read several reviews from other x360 owners and decided that my best option was to buy a Dell Active Pen PN556W to use. Similar qualities as the HP Active Pen (which are not sold on my country) but with better reviews. I have had no opportunity to use my pen, as it is not recognized in any way by the screen.I have also installed the Anniversary edition of Windows 10 with better Pen Support and it still doesn't recognizes my pen. My configuration is:Windows 10 ProPen and Touch Support with 10 Touch Points
Hi, Is Dell stylus support HP machines mentioned on its specs ? You are asking HP to support another vendor's product here. From my view: No HP won't support other vendor's products unless HP does not have equivalent products.Dell may be very happy for HP (or other competitors) to support its products, it will sell more and laughing to the bank.Regards.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-stylus/td-p/5740938
Hello ,First I want to say that I tried contacting HP sales in 5pm they said that they are working from 8am to 2 am which is already a warning sign ...I am planning on buying HP Spectre x360 ash silver.I love how it looks and also the performance is really good for the money.My concern is that I have read so many complains of cracked screen from itself ( design flaw or uncalculated pressure on the screen or heating up too much , something is causing the screens to crack ...) Hp hasn't made official statement on this issue and so far I understood that the warranty doesn't cover it.I don't want to spend so much money on something that will break from itself and the warranty won't cover it.Is there someway to include this issue in the warranty before buying the laptop?http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Warranty-on-HP-Spectre-x360/td-p/5634216
I have purchased my Spectre x back in nbsp and i have been using it for less than a year So far the laptop experience have been rather satisfying Apart from experiencing minor glitches initially the updates helped and the laptop worked just fine and smoothly Though the speakers stil have rattling sound when played loudly nbsp nbsp Until recently couple weeks back x360: Spectre RIP Haywire, HP the laptop went haywire as i was doing my assignments Without any signs to indicate any mechanical problems the whole system just shut down i couldn't switch it on nor could HP Spectre x360: Haywire, RIP i even charge it nbsp So i have called up the service centre and since it is still nbsp under warranty they have replaced the motherboard On the bright side I did not lose any datas or files However I have discovered my case wasn't the first to happen as there was one earlier case which was much severe The laptop's motherboard literally burnt The bottom part was HP Spectre x360: Haywire, RIP all black and all nbsp data was lost nbsp nbsp nbsp The following image was the default in my product that has occured recently nbsp nbsp nbsp Hope to receive advise and any precautionary steps to avoid this mishap Thanks nbsphttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Spectre-x360-Haywire-RIP/td-p/5808631
I cannot create a new folder on the desktop. Right click of the mouse pad does nothing. Shift Control N does nothing. This is ridiculous. Any help is appreciated.
Does right click work at all? Try right click on Start button and see if it produces a menu. Some people has experienced problems with their touch pad, try using a mouse and see if right click works.
I just purchase a HP Spectre x360 and the HP Active pen from Best Buy. Great laptop but I have noticed that I need to press VERY hard before the pen responds. If I don't press hard, then pen strokes appear very light. When I cross H's or T's the cross doesn't register. If i put the laptop in Tablet mode, then I can get the letters to appear as expected. But when Writing on the screen in regular "laptop" mode or "Tent mode", the letters appear as "chicken" scratch I didn't find any settings for adjusting the Pen's Sensitivity in windows or one note. I would prefer that the pen behave more like a finger. Just more precise.
I've heard better review for the Dell Active Stylus (the one with aluminum top half). It has worked great for me and I heard it has better sensitivity.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hp-Active-Pen-Spectre-x360/td-p/4969129
Hi!I'm just experiencing some issues with my recently bought laptop. It is probably nearly 2 months old, and this is happening as I type this. I am charging my laptop and it's been, say 30 minutes since charging and the charger is really hot! It's keeping me warm in this cold winter I could say. Is there something wrong with it? Should I unplug even though it's charged up to 85% ... I have a feeling it's dangerous. If anyone has any advice, please let me now! Much appreciated,Sam
Hi @sammiie43,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the charge getting hot. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Spectre-x360-Hot-Charger/td-p/5693998
Hi after being bounced back to and fro from various departments of HP I'm still unable to get Pen support on my Spectre x360 13t-4200 model. I've came a few people that didn't have the firmware but were able to download it for their 15t series, but so far I get a failed operation when I try to install the firmware. The same pen works on my sister's last year's model. Attached is a screen shot. ANy help is welcomed as I'm a graphic artist, I need my active stylus functionality Please & Thank you. 13t-4200 13-4003
What is the name of the pen excact model number? I will see if I can locate drivers for it.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Pen-Support-for-Spectre-x360-13t/td-p/5696887
Hi All I am experiencing several issues with my notebook In order of priority the clickpad doesn't work properly it get stuck frequently and I can only wake spectre my Several x360 issues with up it after pressing Several issues with my spectre x360 Esc button I have tried everything mentioned in the troubleshooting of the HP support assistant changing configurations nbsp uninstall and reinstall drivers several times format the nbsp PC and reinstall Windows I am sure it is not an hardware issue since nbsp the animated icon tray on the setbar show that the clickpad is responsive after trying to solve the clickpad issue something with my BIOS went nbsp wrong I cannot move thorough the menu nbsp and for each key I press the notebook returns a sound I tried to reset the BIOS but the problem is the same and now I have also lost the nbsp function keys setting I really need nbsp Several issues with my spectre x360 them since I am intensely working with Excel The shift dx with arrow left doesn't work at times The notebook seems to nbsp not recognize the restart for example after a driver nbsp uninstall or reinstall Problem and nbsp showed up since I bought the notebook nbsp I look forward to receiving your help and advice Best nbsphttp://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Several-issues-with-my-spectre-x360/td-p/5800164
Hello, I just received my i7 model of the HP Spectre X360 today and after a short period of use on the computer the upper left corner of the body of the computer becomes very hot, so much that resting it on part of my body becomes unbearable. I had read up on the notebook before buying it and the only mention of any issue of this sort was in a pros/cons list in one review that merely stated that "the bottom runs warm." Thus I was not expecting this level of heat while using the laptop rather casually, as the most intensive thing I was doing was streaming videos. Is this normal for what I am doing on this laptop? It's not the worst problem but it is definitely worrisome as I am planning on using this laptop for the next four years or so. Thank you all in advance!
Hi @yiajiipamu ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
I work for HP
Hi All I have a Spectre X Spectre tb 1 SSD upgrade x360 for - TU nbsp that runs the nbsp Intel i - U GB ADATA SSD Gb RAM and Win nbsp - It is a great little unit and has become my main work horse for my business nbsp As I am running out of Disk space I wanted to upgrade the SSD to GB but I have noticed that Intel have launched a S Series tb M drive for a little bit more than the cost of the Samsung gb nbsp unit nbsp However I want to know if the upgrade will work before I invest the required The two questions that I can't get an answer to are The intel unit is double sided Its thickness is mm nbsp compared to the mm thickness 1 tb SSD upgrade for Spectre x360 for single sided SSD - WILL IT FIT in the X ssd gap nbsp Will the nbsp BIOS of the x address the tb memory The x has the nbsp F BIOS running on the nbsp D system board nbsp Has anyone else experienced fitting a tb to an X Any recommendations nbsp ThanksFrankhttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/1-tb-SSD-upgrade-for-Spectre-x360/td-p/5650692
Anybody knows if it's possible replace the laptop's SSD with another M.2 but pcie? I have read in some forum on internet that's possible but i'm not sure because i bought a Samsung SM951 e i tried to mount but the notebook does not see it!!!!The laptop's M.2 connector is it compatible with pcie? Can i replace my SSD with one pcie?I updated BIOS to rev F.25 but nothing. Is there some BIOS configuration to do so that the notebook can see the pcie SSDs? Thanks for replies and sorry for my bad english Santo
Can you identify where you tried to put the mSSD by reference to the Manual here: Manual See p. 28. It uses M.2 SATA drives and if the drive you installed is a PCIe type it will not be recognized. AHCI type drives only as far as I can see. I know only the very most recent desktop motherboards will boot from a pcie M.2 mSSD. If this is "the Answer" please click "Accept as Solution" to help others find it.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hp-spectre-x360-SSD-replacement/td-p/5264755
I am turning to you all, as I have been unable to get an answer from HP sales, HP tech and HP engineers refuse to give me an answer. Before possibly purchasing said laptop, I simply want to know how many nits brightness and what is the contrast ratio for the latest spec x360 15-ap007na 4k laptop. If no one out there knows, then maybe someone who i should get in touch with......thankshttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-spectre-x360-15-ap007na-4k/td-p/5800980
is there an active pen available for the Spectre 15? many thanks
under support, software & drivers, spectre x360 15t, firmware:http://support.hp.com/us-en/drivers/selfservice/hp-spectre-15-ap000-x360-convertible-pc/9256669/model/10193271#Z7_3054ICK0K8UDA0AQC11TA930O2 Titled HP Touch Controller Firmware Uupdate, 1.00,A,1 Rev.A Another posted said to extract the files from the executable (I used winrar, he used 7-zip; I figure any zip app can do it), then run the bat file. Works now!!! I find the Dell stylus much more responsive than the HP stylus.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/active-pen-for-Spectre-x360-15/td-p/5490713
I bought hp laptop spectre x360 with a global warranty from usa but it stopped working and is not getting on after a lot off try and even the people here in india are saying that they can't do anything with this laptop as dont have support for this. This is really bad of hp that the product with global warranty don't have support on there sevice stations.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-not-starting-up/td-p/5782405
Hi I bought a new HP spectre x For my job I need to run simulation trought OpenFOAM so it's easyer for me to use Linux nbsp Nearly everything work out of the box except one things sound nbsp I post a bug on launchpad here the link HP linux on x360 spectre Bug Hp spectre x nbsp It as nearly everything you need to debug the phenomena I know that you don't officially suport linux on that computer but it would be fun to be at least linux compatible nbsp Thing I know There was a bug that really look HP spectre x360 on linux like this one on the Dell XPS The bug was in the bios wich was setting the sound card to alternative mode that was not working I think is the same here I need to find a way to tell the bios to load everything like if it is windows Yeah I just ask no special treatement nbsp nbsp Thank you I will give all support you need I really wish to correct this bug nbsp PS HP if you correct this bug you will sell three more of those computer they all want one in the lab nbsp Follow up It's seem that we are now hable to use the lagacy mode from the sound card It's good but not perfect The fix for the i c will come soon the latest kernel code ask about a mysterious drivers file that doesn't exist right now in the linux firmware directories So this case is close because the issue as been addressed Follow the launchpad bug for furter improvement nbsp nbsp SOLUTION MAY NOT BE THE SAME FOR YOUR DISTRIBUTION nbsp From Spano nbsp If you use gummiboot you should have something like that nbsp options acpi osi Windows acpi osi Windows acpi backlight vendor root dev sda rw nbsp The selected solution under this post is for Debian based distribution I will put the solution for other distribution on this post if they are on the forum You don't find it Adjust the solution to fit your distribution and post-it you will make people happy nbsp Solved View Solution
I SOLVED IT! After hours of pain, i can now use the built in soundcard with headphones, as well as the internal speakers. HOW TO: Edit grub config by doing:'sudo vim /etc/default/grub' Edit the line:GRUB_CMDLINE_LINUX_DEFAULT="quiet splash'" To:GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_backlight=vendor acpi_osi='!Windows 2013' acpi_osi='!Windows 2012'" Then run:'sudo update-grub' Reboot TWO times. BOOM! Sound works in headphones. The sound card is now in HDA mode (not I2S). To confirm, run:'aplay -l' and make sure you have the following in the output: 'card 1: PCH [HDA Intel PCH], device 0: ALC3242 Analog [ALC3242 Analog] Subdevices: 0/1 Subdevice #0: subdevice #0'I'm running kernel Linux spectre 3.19.0-21-generic #21-Ubixuntu SMP on Ubuntu x64. BR,Ingmar EDIT: Even the speakers are working, they were just muted in Alsamixer. Hallelulja!EDIT2: Added the 'acpi_backlight=vendor' parameter to the options line, based on @spano 's input. Thanks!EDIT3: Fix as pointed out by venividivici24http://h30434.www3.hp.com/t5/Notebook-Audio/HP-spectre-x360-on-linux/td-p/4980797
Greetings, I just bought the HP spectre x360 with the i7 processor, and I've tried over 100 times to register a right click on the trackpad and it has failed to do every single time. I have read several articles complaning about the width being the problem to the right click, but mine has failed to register. period. I went into the control panel to try to disable it then enable once again in hopes to it working, but nothing has changed. I have only been able to register a "right click" by holding down on the touchscreen which is fairly inconvienent. I would like to see this problem fixed because I do enjoy everything else about this laptop, but that is a major flaw for me. Thank you.
Hello, When did the issue start for you with the right click funtionality problem?
I am an HP employee.Make it easier for others to find solutions, by marking my answer ?Accept as Solution? if it solves your problem.
Hi I bought HP Spectre X360 - 13-4290nz . Now I would like to buy Pen for it. I found : http://store.hp.com/SwitzerlandStore/Merch/Product.aspx?id=K8P73AA&opt=&sel=ACC Unfotunatelly there is no information if it will work with this laptop. Is it possible to check it somehow? BR Wojciech
Hi, Sorry I can't read, but the following one should work: http://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=J4R51AA&opt=&sel=ACC#compatibles Regards.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-X360-13-4290nz/td-p/5674277
I need to upgrade ssd to 512gb, have seen posts on other variants but dont know how important the 4050na number is? Also most posts were about a year old and so i wondered if anyone had more uptodate experience? The Samsung seem to have many models, just paying more for faster read/write speeds but dont know how important this is and whether machine can support any or all of these speeds?http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/spectre-x360-13-4050na/td-p/5836541
It should be an easy thing the for Which active x360? pen Spectre to do Contact HP Sales with my computer information order the accessory Which active pen for the Spectre x360? I would like to purchase Turns out not easy at all So I'm asking here does anyone know of an Active Pen that will work with the Spectre x I'm hesitant to order one via eBay if there's only a chance that it will work HP Store and Amazon seem to be sold out I contacted HP Sales nbsp Not kidding below is the transcript of the chat I had with a sales consultant To say that she is incompetent is an insult to incompetents I can't find an email address for support to send this to either PM Connecting PM Connected A support representative will be with you shortly PM Support session established with TANIYA PM TANIYA Welcome to HP Customer Support for Notebook Support My name is Taniya and I will be your technical support specialisttoday NOTE For security reasons PLEASE DO NOT send credit card information via this chat window If I need that information from you later I willlink you to a separate secure HP web page to provide your credit card details PM Connecting PM Connected A support representative will be with you shortly PM Support session established with TANIYA PM Elizabeth Hello I have a question about which Active Stylus to buy for a Spectre x PM TANIYA Okay PM TANIYA I am sending you links you can check them PM TANIYA has sent a link http h www hp com product sku mfg partno K P AA PM TANIYA has sent a link http store hp com webapp wcs stores servlet us en pdp accessories hpactivepen PM Elizabeth OK thanks I'll try these PM TANIYA Do you consider the issue to be resolved PM Elizabeth Oh wait The one is sold out PM TANIYA You can contact HP Shopping PM TANIYA for more details PM Elizabeth I got here through HP Shopping PM Elizabeth And the other one says it is for tablets PM Printing chat transcript PM TANIYA Elizabeth where are you located PM Elizabeth I'm in Germany today but I live in Chicago PM TANIYA Where did you purchase the product PM Elizabeth Germany because I need the German keyboard for work But I'm going to order the pen from the US site because nbsp that's where I need it shipped PM TANIYA You have reached the dedicated technical support department for USA Canada You need to contact HP support UkWebsite Chat http www hp com in en contacthp support html PM Elizabeth Why UK if I'm going to order from the USA PM TANIYA You have purchased the product from Germany that's why PM Elizabeth And that link sends me to the Indian website PM Printing chat transcript PM TANIYA Sorry for that PM TANIYA has sent a link http www hp com uk en contacthp phoneassist html PM TANIYA Check this link PM Elizabeth So I should talk to the UK site to order from the USA site Sorry if I seem dense but this is all very strange PM TANIYA has sent a link http www hpshopping in PM TANIYA Order it from here PM Elizabeth Wait what From India That makes zero sense PM Elizabeth I've entered active stylus and active pen in the search box with zero results I wanted to see what shipping nbsp rates times would be PM TANIYA has sent a link http store hp com jumpid re r redirect ETR amp ts UNrgwotzXcku PM Elizabeth It opens a list of featured products and top sellers none of which are an active pen PM TANIYA You can also contact best buy PM Elizabeth That's helpful Coming from the manufacturer with a web store I'm usually patient with online chat support but this nbsp has been an absolute waste of time PM Printing chat transcripthttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Which-active-pen-for-the-Spectre-x360/td-p/5804866
I have a Spectre x360 with windows 10. It freezes several times a day, especially after I put in on sleep, what can I do?http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Spectre-X360-Freezing/td-p/5854579
I have the i5 version, and I experience the same heat issues as you guys described. Also, the area right above the F1-F5 keys gets really really hot after running anything even mildly graphics intense. Even simple 2d flash games will cause the fan to throttle up and that area will become extremely hot. It has been like this since the beginning. Other than the heat issue, I honestly have no qualms with this ultrabook.
Hi @odontomon, Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Spectre X360 Notebook and issues with overheating and possible fan issues. Here is a link on what could cause overheating and how to reducing heat inside the Notebook. You could reset the BIOS with this document selecting the reloading the BIOS default settings. Which has helped others as it restores the fans default settings. Please let me know how this goes. Thanks.http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Re-Spectre-X360-Extremely-hot/td-p/5116759
Hi. My cable going to the motherboard from the display got something corosive on it and it damaged the contacts on the cable but it looks as though the motherboard is ok after cleaning. (Tested with a similar display form ebay) Can anyone tell me where I can get a replacement cable. After talking to 5 different people in tech and parts Depts. at HP they can not come up with a replacement part. They claim the entire screen has to be replaced. I work on Cell phones and tablets so I was able to carefully remove the screen but now need a cable to finish the repair. Thanks... Dalehttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-cable-for-display/td-p/5727187
I have been searching for a way to make my HP Active Pen have pressure sensitivity in Photoshop for quite a while. It works in other applications, but I can't get a straight answer on how to make it work in Photoshop from others that claim that it can. Adobe claims I can change a brush's settings, but that does not register. Did HP not design this pen to be compatible or should I be looking into trading my laptop in? Am I missing an update or firmware? EDIT:Here's a video I found of the pen working well with Adobe Illustrator (which is also not working for me).http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Hp-Spectre-x360-HP-Active-Pen-in-Photoshop/td-p/5818230
Bought this laptop 4 weeks ago and thought by paying out for a better "quality" one that it would go the distance. Used it on Saturday evening, closed the lid and left on my desk. Came down in the morning and when I opened it the screen had cracks in it - no force had been used and nothing had dropped on it - everyone else was in bed apart from me. From looking on the reviews here and speaking to my IT delaer, there is an obvious design flaw with the screen that needs some investigation from HP - there are literally hundreds of customers that have had this same problem - can someone help on this please - I am very unhappy after paying out £900 on this to break after only a month !!!!Many Thanks inadvanceDean Johnsonhttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-X360-screen-cracked/td-p/5801104
Hello All nbsp Spectre Cracked x360 4K Screen nbsp I saw the massive post over pages long on the issue with the cracked Spectre x screens Cracked Screen Spectre x360 4K nbsp I Cracked Screen Spectre x360 4K purchased my Spectre approximately months ago and I noticed the screen is starting to crack nbsp The crack is just to the right of the middle at the top nbsp The crack started at the small hole to the right of the camera and has spread to the very top and now down my screen nbsp It is clearly not the LCD because the touch screen still works and no pixels are messed up nbsp This appears to be the outer screen nbsp Has anyone been able to get HP to recognize the flaw nbsp I love the laptop but am not impressed that the screen has already cracked nbsp I am very careful with my devices and this is used only for my company nbsp I am hoping someone on this board can help me with getting the glass replaced Thank you nbsp Shane Metzler President content removed
Hi, My loan machine is a 15" Spectre x360 with 4K screen. My friend's machine is a 13" Spectre x360 with 2560x1440 screen. Those machines are thin therefore we won't put them to a backpack and give them in well protected computer bags. I believe the glass itself on any FLAT and well protrected situation won't break. Hope this helps.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Screen-Spectre-x360-4K/td-p/5818290