Windows Support Forum

I hard reset my laptop, error occurred and now my laptop is ...

Q: I hard reset my laptop, error occurred and now my laptop is ...

My laptop was running slow so I thought I would do a hard reset since I didn't have any important files on it. So I reset it and I got a blue screen error, then a listing screen with a popup box saying there was an error or my computer restarted and I should press OK to install. I found a solution online to get past the popup box, I don't remember what it was though, but now my laptop is stuck in a state of constant reboot. It goes like this:Blue HP Logo with loading circle,Black screen,Blue HP Logo,Installing and configuring Windows install screen that doesn't move past 64%,And then black screen. This process constantly repeats.Please help.
Relevancy 100%
Preferred Solution: I hard reset my laptop, error occurred and now my laptop is ...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Relevancy 91.14%

I used the media profile to download Windows 10 to a USB and everything worked fine but now there's another problem. My laptop was working after reinstalling Windows, but then I shut my laptop over and went away for ten minutes or so and I've came back to a black screen with no display at all. The white LED is on so my laptop is on. It has around 40% charge in it as of typing this. The screen is unresponsive. Please help again but thank you for helping me fix the first issue.

A:Re: I hard reset my laptop, error occurred and now my laptop...

Hi @kirsty_mcq17, Thanks for the update on your situation. I understand that you are now having issues with the display being blank and the system unresponsive. Have you tried doing a hard reset since the system stopped responding? If the system will not boot into Windows normally, let me know if you get any errors. You can also try using Safe mode. Once you are able to log back in, please make sure you download the latest HP drivers and Windows Updates. From what you described, it sounds like the system may have gone into sleep or hibernate mode. This document will take you through troubleshooting possible issues with those features. If you feel this post has answered your question, take a moment to click Accept as Solution. Thanks!
Relevancy 78.26%

I ve got a week-old HP Pavilion dv - nr laptop This is a huge upgrade from my old clunker I m running Vista for the first time and never ran pre-loaded stuff on a computer before as someone always built them for me So I have no idea what s needed and what s not Here s my HJT log so please let me know what to take off and what to keep so that I can learn more about this new system from real people Thank you in advance I ll check back Oh before I do I want to add that any sort of streaming video thus far - whether it be on youtube or cnn is start-y and stop-y Even with my old clunker that barely had any RAM it was never choppy like this Do I need video drivers Thanks again modMain_CheckOther1Item()Laptop New at An has error occurred unexpected procedure: Logfile of HijackThis v Scan saved at AM on Platform Unknown Windows WinNT SP MSIE Internet Explorer New An unexpected error has occurred at procedure: modMain_CheckOther1Item()Laptop v Running processes C Windows system Dwm exe C Windows Explorer EXE C Windows system taskeng exe C WINDOWS System igfxtray exe C WINDOWS System hkcmd exe C WINDOWS System igfxpers exe C Program Files Apoint K Apoint exe C Program Files McAfee com Agent mcagent exe C Program Files IDT WDM sttray exe C Program Files Windows Sidebar sidebar exe C WINDOWS ehome ehtray exe C Program Files Windows Media Player wmpnscfg exe C Windows system igfxsrvc exe C Windows ehome ehmsas exe C Program Files Apoint K ApMsgFwd exe C Program Files Apoint K Apntex exe C Program Files Internet Explorer ieuser exe C Program Files Internet Explorer iexplore exe C Program Files Common Files Microsoft Shared Windows Live WLLoginProxy exe C Program Files HP Digital Imaging Smart Web Printing hpswp clipbook exe C Users Harriet Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TYPE amp tp iehome amp locale en us amp c amp bd Pavilion amp pf cnnb R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http www comcast net R - HKLM Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TYPE amp tp iehome amp locale en us amp c amp bd Pavilion amp pf cnnb R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http ie redirect hp com svs rdr TYPE amp tp iehome amp locale en us amp c amp bd Pavilion amp pf cnnb R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName O - Hosts localhost O - BHO no name - D -C F - efb- B - ECA - no file O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO Spybot-S amp D IE Protection - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO Java tm Plug-In SSV Helper - BB-D F - C-B EB-D DAF D D - C Program Files Java jre bin ssv dll O - BHO scriptproxy - DB D A - - E -B D- F C - C Program Files McAfee VirusScan scriptsn dll O - BHO Windows Live Sign-in Helper - D - C - ABF- ECC- C - C Program Files Common Files Microsoft Shared Windows Live WindowsLiveLogin dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - BHO HP Smart BHO Class - FFFFFFFF-CF E- F B-BDC - E E A - C Program Files HP Digital Imaging Smart Web Printing hpswp BHO dll O - HKLM Run IgfxTray C Windows system igfxtray exe O - HKLM Run HotKeysCmds C Windows system hkcmd exe O - HKLM Run Persistence C Windows system igfxpers exe O - HKLM Run Apoint C Program Files Apoint K Apoint exe O - HKLM Run mcagent exe C Program Files McAfee com Agent... Read more

A:New An unexpected error has occurred at procedure: modMain_CheckOther1Item()Laptop

and may I add that whatever says "An unexpected error...", etc., I have NO idea how that got there.
Relevancy 75.68%

i want to hard reset my laptop bac to out of the box factory settings but everytime i try it with the f11 option it keeps asking for a disc to continue. laptop didnt come with a operating system disc. and if i try to fully reset it throught the options menu it doesnt do anything, all it does is say this will take a moment then that screen closes and nothing ever happens it takes me back to my desktop but never resets my computer.

A:i can not hard reset my laptop

Hello, Your PC came with Windows 8.1. The Win 10 upgrade killed the recovery partition. You need an HP Recovery disc set . The Grzy
Relevancy 74.82%

Initially I was facing a problem wherein the keys A,S,D,F and some other keys were not working. The mousepad was also not working fine. I searched the net and got a page that suggested hard reset. Hence, I did the followingStep 01. Turned OFF the NotebookStep 02. Un-plugged the Power/AC Adapter and also removed the BatteryStep 03. Pressed and Held the Power Button of the Notebook for a full minuteStep 04. Re-inserted the battery back in  As soon as I re-inserted the battery, the following happenedPower button with LED indicator - is continuously onBattery charging LED indicator - is continuously onPower/standby LED indicator - is continuously onScreen is blank. Nothing is displayed on screen If I remove the battery the lights shut down. As soon as I put the battery the lights are on. Pressing the power button continuouslt doesn't help. Can someone please help in resolving the issue and starting my laptop.
Relevancy 74.82%

Hi all nbsp Just reset laptop, deleted OS Hard yesterday I tried using my laptop at which point it froze and I had to force it to shut down After several failed attempts at switching it on again it gave me the error message that it found no bootable device nbsp Looking on the HP website I saw that Hard reset laptop, OS deleted they recommended a hard reset which I performed However now when I switch the laptop on it asks me to install an OS nbsp I do have a repair disc however I have no system image for my own laptop which I can use to resotre it I do have my files backed up I've tried using my brother's laptop's system image we have the same model but my laptop would not recognise it on the external hard drive on which it is saved nbsp Does anyone know how I could get my OS back without purchasing a new install disc nbsp Thank you nbsp in advance for the help nbsp Extra info in case it is relevant nbsp Laptop was purchased in Summer Upgraded to Windows from in Summer Have had no problem with Windows until now nbsp

A:Hard reset laptop, OS deleted

Hi, As long as the previous installation of Windows 10 had activated Ok after the upgrade from 7, you can just create your own Windows 10 installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. Regards, DP-K
Relevancy 74.82%

My laptop won't start.  I have read through this blog, and did a hard reset (twice) and it still won't start.  I've had this issue in the past and have been able to solve it with a hard reset, but not this time.   What else can I do? The battery still had some "juice" in it as recently as last week, as I was able to use it without power for a few hours with no problems.   Thanks.  

A:Laptop still won't turn on after hard reset

Hi there @PaulaEmde,Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that your notebook is not powering up. I am happy to help with this. When it is plugged in do you see a charging LED lit?When you try to power it on, is there any sound of the unit starting, like the fans spinning or the sound of the hard drive spinning up?Do you have another power adapter available that you can try?Have you tried a different electrical outlet?Do you have a direct power connection, or are you using a power bar, or UPS? For now give these a try, and let me know the results and the answers to my questions. Hopefully one of these will resolve the issue, but if not, the answers may help to localize the cause.Using and Testing the AC Power AdapterHP Notebook PCs - Computer does not start (Windows 8)Improving Battery Performance (Windows 8, 7, Vista)
Relevancy 74.82%

I've tried the hard reset 3 tines, I've replaced the battery with a new one, and still my laptop will not turn on. The white led light starts out white while plugged in, then turns amber, then turns white after a few minutes and starts blinking. If I attempt to power on the laptop while it's plugged in, the led light turns off and does not turn back on until I take the battery out, put it back in and plug the ac adapter in again. Nothing turns on, no fans and no keyboard lights. The only sign of power is the led light. Help please!
Relevancy 74.39%

Can't start windows after hard resert. Had successfully upgraded to windows 10 and was working properly. Did not completely get iso image for windows 10. Tried starting with hp recovery got fail error 570

A:hp windows 7 laptop not starting with hard reset

Hi @deenot,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with recovery error 570. I will be glad to help you. Please look at the following links.HP Notebook PCs - System Recovery May Fail or Display Error Message (Windows 7, or Vista)Microsoft Error code: "570 User ID Failed" Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.
Relevancy 74.39%

Yesterday my laptop suddenly stopped responding. I followed the tutorial and removed the battery and tried booting up the laptop using the charger. It doesn't work. I can see the charger port going from white to orange and then blank in quick succession. Then I tried keeping the battery and the charger plugged in for a long time without turning on the laptop. The charger remains orange for more than an hour before turning white.   I tried running the laptop after couple of hours and it boots up fine. But on the other hand, charger starts to act up again cycling through nothing, orange and white. So when the battery charge falls below 15%, it goes through low battery and then showing a bit of charge then again warning.
Relevancy 74.39%

The thing is that a guy came to me forgotting his BIOS Password and Hard disk Password on his Toshiba!! I managed to remove the hard disk and installing it on my computer unfortunately it didn't read it since a password is locking the hard disk any ideas?? Thank you!

A:How to reset a Laptop Hard disk password

SORRY, you'll have to read the tech guy forum rules on this one. No one here can supply Information on unlocking passwords etc. We cannot verify your reasons for doing so!
Relevancy 74.39%

my speakers and microphone had stopped working...everything else was fine so i followed the steps to resolve issue on hp support.when it asked to do a hard reset i followed the instructions but my laptop will not now just getting a very quick flash fron on button then nothing...need help to resolve this
Relevancy 73.53%

Gud day, asking for support how to hard reset HP Stream x360 Convertible LaptopCo'z when i turn on the unit the light was blingking the same when sleep mode???

A:Hard Reset HP Stream x360 Convertible Laptop

Hi @Yes69? ,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Notebook and Notebook does not turn on. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.Here is a link to computer won't start for Windows 8.Please let me know how this goes.Thanks.
Relevancy 73.53%

Dear HP, My laptop will not turn on anymore. Nothing happens. I tried the hard reset, by unplugging everything. Also battery and power cord. pressed on/off button for 30 seconds. When I put in the power cord. The led next to it, is not burning. Dear HP, do you have a suggestion what I can do to fix this problem? With kind regards,Richard

A:Laptop wil not turn on anymore. Hard reset is not working

If the power jack LED is not on we can figure it may be the power supply. It might not be putting out power. Just about any electronics shop can test its power output. How old is the unit? Still under warranty?
Relevancy 73.53%

Hello, I was hoping maybe somebody could help me with this laptop. The issue I'm having is most of the time when I walk away from it and leave it on, upon returning the screen is just black, the computer is running but there is no response on the keyboard or mouse, which requires a hard shutdown and a restart. It then says it was not shut down properly, I start it up, and it runs fine until the next time I walk away and it does this freeze thing. I also want to note that it does not always do this, sometimes it sleeps like it should, but the problem is increasing in frequency.

A:Laptop screen goes black, requiring hard reset

No I have had this before its the drivers, the video card is going out, anything? Nobody on this forum has seen a laptop that would keep running but freeze on a black screen after going idle?

Take a guess!
Relevancy 70.52%

I dont know if this is the right thread, but here goes.

I try to start my Dell Inspiron 5010 laptop and I get "A disk read error occurred. Press Ctrl Alt Del to recover"

Every page I've Googled about this error tells me my hard drive is shot and needs to be replaced. I'm in total denial so, can this really be? Have I lost all my data?

Does the hard drive need to be gutted and replaced?


A:"A Disc Read Error Has occurred" during Startup - Dell laptop

Hello there and welcome to the forums Doomdaddy!

If you want to be absolutely sure whether your drive is gutted/or still recoverable, try and pull it out of the laptop and place it into an external USB caddy/enclosure, and plug it into a working system to see whether the system can detect it or not...

You can also try to reseat the the drive in the laptop by taking it out and putting it back in again after a cold shutdown..

Hope that helps!
Relevancy 70.52%

hello,i wanted to reset my laptop to factory settings but on pressing F11->system recovery during boot up i get an error message "your pc needs to be repaired. A required device isn't connected or can't be accessed. Error code 0xc000000f".I tried other way of recovery and resetting but none of the methods worked.pls help!!
Relevancy 70.09%

I am trying to take back up of the files from my Laptop.
I used it for 2-3 days. 
Stages followed. 
I connected my laptop with a hard disk.
1. Welcome
2. Factory recovery media. After starting the application, following error poped up:an error occurred while creating the factory recovery media dell
3. Data back up to hard disk. No issues for this point
4. Finish

A:New laptop 5558 Windows 8.1 Dell recovery and Back up, Error: an error occurred while creating the factory recovery media dell

Thank you for writing to us!
Kindly click on the following link:
This link will give all the information as to how you can use Dell backup and recovery and if there are any other issues with the same.
Relevancy 66.65%

I have a toshiba notebook satellite and I am trying to burn a DVD and/or CD to a external DVDRW drive.
Everytime I try I get the following alert:
Power on, reset or bus device reset occurred
I have an WIN XP SP2 Professional, and using Roxio and/or Nero for burning.

A:Power on, reset or bus device reset occurred

does it happen with both burning programs??
Relevancy 65.36%

I have just installed a new hard drive ( Seagate 120g IDE) with a clean install of XP.
When the system reboots before installing windows I get the above message.
Things I have tried
The drive is recognized correctly in bios and I have reset the cmos
Tried a new ribbon.
There is no floppy in the drive
It did the same with the original 80G drive.
I am really at a loss where to go from here, not something I have come up against before.
Any help greatly appreciated

Relevancy 65.36%

I have a Toshiba windows Xp professional 2001 Laptop

Before I got this error my computer was doing a shut down update. I forgot to plug the charger before I left to work and the screen said "please do not unplug or shut off computer" so I'm guessing my computer died before it could finish updating. I went home turned it on and got "a disk read error occurred press ctrl+alt+del to restart" restarted it and just keeps looping to that screen.

Spent hours searching the internet for a solution and nothing. So the only answer I could think of is factory reset it. Is there another way? Will it work? Please help

Thanks in advance

A:Will Factory Reset Fix "a disk read error occurred press ctrl+alt+del to restart"

If you have a Windows XP CD you can boot off of the that and get to the Recovery Console. Here type chkdsk /R and press enter this will try to repair any problems.
If you don't have an XP CD, you can download the ISO image for the Recovery Console: DOWNLOAD: Windows Recovery Console Burn the image to CD using IMGBurn in my signature. Boot off of the newly created CD in the troubled computer, and follow the above instructions.
Relevancy 64.93%

PLEASE HELP: A few days ago my laptop wasn't working very well. I was exploring my options and decided to reset it. I tried this and it told me there was an issue resetting it, so I tried resetting it again. Now the laptop will not fully turn on. It turns on and displays the hp logo then the screen goes blank. After a few minutes the hp logo displays again. All the function keys work but I can't find a solution. Could it just be the fan? Please help, my laptop is my life. The laptop is an HP Stream Model: 11-r010nr

A:Reset laptop, now laptop isn't working

Try holding the Esc key down while booting and the press F11 to run the system recovery.  If this does not work, you might have to boot from a recovery USB to restore the laptop.  If you did not create one, you can order one from HP.  If this has Windows 10 on it, you can also do a fresh install using the downloadable installation media from Microsoft.
Relevancy 63.21%

Hello Everyone Thank you for taking time to read my post hard-drive) faulty sure (pretty A a Occurred it's Disk Error not Read Here is my issue in as concise of terms as A Disk Read Error Occurred (pretty sure it's not a faulty hard-drive) possible Computer is a Sony Vaio VGC-RC G not sure about motherboard About weeks ago computer starts refusing to boot giving errors that make me think the hard drive is bad Computer will still occasionally boot after - tries I bought a new hard drive and tried to create an image of the old drive onto the new using Clonezilla the process gave a few errors The computer flatly refused to boot from the new drive gave disk read errors However when I could boot using the old drive I could get in and explore the image of the new drive and the image copy process seemed to have worked okay As part of the disk image copy process my new drive had partitions and about megs of free space The two partitions were the main windows partition from the old drive and the recovery partition I combined all partitions and formatted the new drive using Gparted because I thought that the disk image copy probably just recreated errors in the old drive onto the new After the format my computer then consistently refused to boot from either drive in the past I could boot to the old drive after a couple of tries The error was usually quot a disk read error occurred' or quot BOOTMGR is missing quot Attempts to install windows using windows install DVD failed because computer couldn't write to the new hard drive Both hard drives would usually appear in bios when I entered into it I know at least one time where neither appeared in the bios although sometimes computer would fail allow me to edit bios altogether I attached the new hard drive to a DIFFERENT COMPUTER and installed a clean version of windows Ultimate x to the new drive The DIFFERENT COMPUTER boots just fine from the new hard drive But when I move the new hard drive to back to the old computer I consistently now get quot a disk read error occurred quot error I don't believe it is a SATA cable issue because power to drive seems to be fine and I had to use the SATA cable from the old computer when hooking the drive up to the DIFFERENT COMPUTER and it worked fine Also Gparted recognizes the drive just fine and has no problems formatting partitions etc so there is communication happening through the SATA cable and the power cable is powering adequately TL DR summary New hard drive works fine with new computer but old computer when connected to same new hard drive gives me a quot disk read error occurred quot Based on the evidence I don't think it's a faulty drive issue I'm also skeptical that it's a cable issue but haven't ruled out this possibility What should I do next in terms of identifying the problem I've currently exhausted my admittedly limited hardware troubleshooting expertise Thanks again for helping me work on this I appreciate it Love wackydavo P S Edited for clarity typos punctuation etc

A:A Disk Read Error Occurred (pretty sure it's not a faulty hard-drive)

It is a Sony laptop, not really serviceable except by them, I did find this on Sony's site. You could try resetting the bios.
Sony eSupport - VGC-RC110G - Support
Relevancy 62.78%

Hi all,

A client of mine has an HP laptop. I don't have the exact model, but it came with Windows 7, Beats Audio, and has a 17" display.

I replaced the hard drive about 8 months ago with a solid state drive, a Samsung 840 EVO. Everything has been fine with it since then, but recently, the laptop is giving a Hard Disk Error, Hard Disk 1 (3F1) message on every boot. The user can hit F2 for Diagnostics, and then exit.

Once in Windows, I have ran the Samsung Magician software and no SMART errors are reported and everything is showing up as working normally. Scan Disk finds no problems.

So why does the BIOS think there is an issue?

Any help would be great.

A:HP Laptop - Hard Disk Error (3F1)

I would suggest you make sure the drive has the latest Firmware, and run a performance test with Magician. Dee if the results are close to the specs of the drive.
Relevancy 62.35%

Hello everybody

My laptop's Hard already crashed and I replaced it with New Hard But Now after 1 month When I am working with my laptop The windows Hang for 2 or 3 seconds and the Blue error Page appear and after scan the windows restart !!

anybody Know the reason of this crash ?!!

A:Laptop Hard Error ( Blue Page )

This may help, though it refers to Windows XP and you didn't disclose your version:

Also here (less technical than Microsoft's geek-speak):
Relevancy 62.35%

I bought a dell latitude d610 used from e-bay and seen that the hard drive was password protected. I bought a new hard drive, a seagate momentus 20 gig but the laptop won't find the drive. I keep getting the error no bootable devices. I have looked for settings in the BIOS for SATA drives and can't find anything about hard drives at all. If someone could help I would be very greatful. Thanks


A:Internal HDD HARD error dell laptop

Did you have the drive properly installed in it's metal frame before installing it in the laptop compartment? There has to be something in the bios telling the system that it has a hard drive. You might have to boot up using a CD with XP or floppy boot disk. Any new drive needs to be formatted and an OS has to be installed on it
Relevancy 62.35%

Laptop is a Dell Inspiron 9300. Was working fine and today on booting, it came up with the message
'Internal HDD HARD error' Strike F1 key to continue, F2 to run the setup utility....

Going into bios does not show me any devices present nor Hard disk or Dvd Rom.
Even after setting DVDDrive as the first boot device, it does NOT do that but goes to the same message
'Internal HDD HARD error' and sits there.

Any advice?
if the Harddisk is toast then why wouldn't it boot from DVDROM as I now set it to do that?
Why are all devices are not shown as Present in bios?
Could this be the motherboard is toast and maybe not the harddisk?

Thank you all in advance.

Relevancy 61.92%

Guys am new to forum forgive me for my errors

my laptop hard disk is not working on my laptop but work on my pc. when I connect it to lap it jest hang on posting(power on self test) but when I connect it to my pc it works. also when I boot with linux mint cd it shows that hard disk is not good

A:Laptop hard disk is not working on my laptop but work on my pc

The partition is good (assuming you can read data when attached to the PC) but the MBR is corrupted.
Relevancy 61.49%

Okay so now son's more.. and Factory disk Hard have laptop, error Restored my son is not the best at taking care of things that he owns and now his laptop is showing signs It was messing up constantly whether it was randomly shutting down or going into safe mode on its own So I factory Factory Restored son's laptop, now have Hard disk error and more.. restored it and now after it has completed his laptop is telling me there is a hard disk error and also that windows defender won't turn on after multiple attempts and restarting the laptop Please help me I really don't want to have to buy a new laptop for him as he cannot take care of his things A list of his installed programs were Gyazo Screenshot software because of being staff on a minecraft server Minecraft Osbuddy for runescape Nortons Antivirus software Skype Mozilla Firefox Google Chrome iTunes Teamspeak client Java bit That's pretty much everything I can think of that he had installed on his pc Also he said his wifi shut down all of a sudden before he told be about the issue He said and I quote quot A kid threatened to boot me when I was playing CoD Black Ops II so I left the match when I opened mozilla firefox and loaded youtube for music the wifi wouldn't connect then it wouldn't show connections even when I plugged in the laptop VIA Ethernet cord quot

A:Factory Restored son's laptop, now have Hard disk error and more..

Mmmm, I would NOT have Norton's on ANY machine I own or have built. You DON'T need Java 32bit, I run all my 64bit machines without and have no issues at all, I just use 64bit Java.
I would suggest you do a CLEAN boot without all that OTHER stuff loading and see if things will work without them all.
This link should help you sort it out.

How to perform a clean boot in Windows
Relevancy 61.49%

Startup Repair says "bad hard disk" on my laptop (Toshiba Satellite L755).
Replacing the hard drive isn't a problem but I don't have the recovery discs. I don't want to have to buy a replacement set if I don't have to so I started looking up workarounds: I've tried a few different boot CDs but I'm unable to locate the .swm files with each of them. Any ideas or other possible solutions?
Thanks in advance.

A:Bad hard disk error on laptop, no recovery discs

Try here.
Relevancy 61.49%

For a few weeks my laptop sometimes gives the messages 'Hard Disk Error please run the hard disk test in system diagnostics' However this only happens when my laptop wakes up out of the sleeping mode not when its starting up completely When i do this hard disk test it says that there is no hard drive installed However when I exit system diagnostics my laptop runs fine And when I restart my laptop I get no message and when I do the exstensive test it runs fine and there are no laptop my Hard but Error is great working still DIsk problems nbsp Since I still have warranty I would like to know if this is an issue I should adress right now or if I don't have to worry Hard DIsk Error but my laptop is still working great Also since I'm not a native English speaker and since I have my laptop at the language Dutch instead of English I have translated the messages myself it could be that I made some mistakes and the actual message in English is different nbsp Thanks in advance for your help

A:Hard DIsk Error but my laptop is still working great

You cannot ignore the message. Start a warranty case and see if HP wants to replace the hard drive. I am concerned that the hard disk test says none is installed.
Relevancy 61.06%

I have a Dell Inspiron 6000 laptop and use Windows XP.

Recently, I went to start my laptop and initially, as soon as I pressed the power button, I noticed a strange buzzing noise that accompanied the usual whirring of the fans and start-up drive.

Then, one of two things occur: The window freezes on the boot-up menu and cannot complete, or I am directed to a blank screen with the message, Internal HDD Hard Error, press F1 to re-boot or F2 for setup. Pressing F1 only repeats the message. I went into Setup and did notice a warning for my battery health saying "This Battery can no longer provide sufficient power to your system and needs to be replaced."

So, of course, I will purchase another battery but I also want to make sure that there is no additional course of action I should take.

Please advise! Thanks!

A:Internal HDD Hard Error for Dell Inspiron 6000 laptop

I found one forum that suggested a BIOS update.
Look at the Dell site and see if there's a specific update that addresses this.
Relevancy 60.63%

I have two Asus laptops. Laptop A has a 256 gig hard drive. Laptop B has a 512 gig drive. Both are sata drives. What I want to do is move the hard drive from Laptop B to Laptop A. I want to either do a repair install or just reinstall the Win 7 with a custom install so I don't lost any data.

Laptop A is overheating . Fan not working.

What's the best thing to do? Suggestions?

A:moving laptop hard drive to another laptop

I couldn't do a repair install. I ended up doing a custom install. Took over 8 hours to run all the updates. WOW
Relevancy 60.63%

Took my laptop to the shop and according to them, the hard drive has died. I have a hard drive from my previous laptop that I'd like to see if is compatible with my current one. Are most laptop hard drives fairly universal in general? The old computer was an Acer that ran Windows 98, current is an IBM Thinkpad T43 on Windows XP.

Reading info directly from the hard drive itself, it is a Seagate Barracuda 7200.7, 160 Gbytes, Model Number ST3160023AS.

I'd be glad to provide any other info if needed.

Relevancy 60.2%

I Drive Dell 1150 - Laptop Overheating Vs Error Hard Inspiron have been asked to look into Laptop Dell Inspiron 1150 - Hard Drive Error Vs Overheating a problem with a Dell inspiron laptop concerning an intial BSOD error which is intermittent and has happened twice and only twice in the last week according to its owner I witnessed the error today but unfortunately did not note any particulars of the error What I did notice was that the error happened when the power was supplied by the AC adaptor The hard drive emitted a continuous clicking noise as if it were trying to boot after and at the BSOD On turning the laptop over to its underside with the BSOD on screen I noted that the fan was still On the BSOD on pressing the power on button with power supply in the BIOS reports that there is no bootable device and does not provide any access to a HDD menu in setup On removing the power supply jack and rebooting from the battery pack the laptop boots perfectly While writing this post the laptop has emitted two click type noises and the screen has frozen I am now of the humble opinion that there is an overheating problem here since the underside of the laptop is warm and the fan has stopped - - at present the laptop turns on then swiftly back off again regardless of where the power is sourced I have advised the owner to purchase a cool mat to alleviate the heat build up since there is a paltry sized fan supplying air flow to the components Is this a common problem with Dell inspiron laptops all laptops or is there a fundamental hard drive problem approaching I will be backing her data up this evening if I can get the laptop on again Many thanks for your help and opinions Darren

A:Laptop Dell Inspiron 1150 - Hard Drive Error Vs Overheating

In this case I would call Dell tech support they may be of some help and have them check the part number of the AC Adapter for the unit. It may be the wrong one. If the unit boots which apparently it does I suggest until you verify the proper power supply that you do not use the pwoer supply, if the polarity is wrong for the computer and I think it is there could be damage to the computer, the noise you hear from the hard drive is probably the hard drive running backwards or trying to.

As for the BSOD if you can get the error message for us and/or Dell tech support it would be most helpful
Relevancy 58.91%

I have a Dell XPS 15z laptop, spec. is i7-2640 processor, 8GB memory, 750GB hard drive. The problem is that it often freezes and when restarted it suggests no hard drive, "No boot device found". If I go into the BIOS there is no hard drive, if I boot into the diagnostics screen (F12) and run thr tests on the hard drive it comes up as passed, if I then restart the laptop it will boot into windows 7 Ultimate.
Evertime it freezes it won't boot after a restart unless I run diagnostics then it will start OK.
My thoughts are that it is hard drive, although all tests I have carried out on it suggest its OK, one of the times it booted into windows I ran the Seagate seatools and it was fine.
Anyone any suggestions as to the cause?

A:Laptop hard drive issue -- no boot device found/disk read error

Sorry, message at start is "A disk read error occurred", not sure if that makes any difference to your thoughts.
I reformatted and reloaded the software to see if that made any difference but the problem still persists.
Relevancy 58.48%

Help, so i reset my laptop to factory, deletes all the data since i got it off of someone else. has been stuck on installing windows at 67% configuring settings 10% for well over twelve hours. This morning around 6 it was complete and i restarted it and went right back to installing windows. Mind you its a brand new laptop a month old if that. I have no idea what to do.
Relevancy 58.48%

I have an old Toshiba laptop and it is unusable and I was wondering if there was a way to factory reset it without a disk.

Model # - psk2cu-s5150

A:Reset My Laptop

I believe there's a partition that contains the OEM setup, but you need a CD (any) and to recover from the Restore partition
Relevancy 58.48%

Hi ,
My lap is frozen and I do not know how to reset it, it has windows XP. I do not know much about laptops.

A:How to reset a laptop?

On mine I just depress the "on" button & hold it there until it shuts down.

Then I can depress the button once it is off--- to turn it on.

Happy New Year
Relevancy 58.48%

how do I stop my laptop receiving emails intended for the previous owner

A:How do I reset laptop???


Originally Posted by tubby2

how do I stop my laptop receiving emails intended for the previous owner

Hello tubby2,

This is an old thread.

What email client are you using (outlook,outlook express,thunderbird,etc) ?

Just open the email client and delete the user email profile.
Relevancy 58.48%

Hello I'm Timothy My Asus laptop is not booting up and directly takes me to the blue screen with quot Choose an option quot I attempted to reset it and I keep getting errors saying a problem occurred and couldn't complete the task I have no Cannot laptop reset my images discs or restore points to roll back to I've tried Sfc scannow multiple times and every time it says it has fixed problems and will appear on next reboot every time I use it I should also note that it does this fairly fast as it's known to take a pretty long time Startup repair fails taking me back to the blue screen as does refreshing it saying a problem has occurred like in the reset I'm hoping there's some hope for me Maybe some command prompt tricks or UEFI settings you guys Cannot reset my laptop are my only hope thank you all for your help I have an Asus notebook PC Intel Inside Windows Ram gb X M It was on my box I think it's the model number I'm not very experienced in this field Please tell me what else you'll need and I'll be happy to get it for you I wasn't fully sure but I put it into the drivers and hardware section tell me if I have to put it elsewhere because no ones responding - Again thanks for your help in advance
Relevancy 58.48%

i have a dell compaq that runs both xp home and professional. first how do i reset it and btw i forgot the passwordsand how can i delete one of them but i really need to restore it first and i havnt got a disk could i download it or is there another way

Relevancy 58.48%

Hi All, I bought a Sony Vaio laptop yesterday and took the xp tour and created a user account. I have decided to sell the laptop cos the screen is too small.
Is there a way to delete the user account and reset the laptop so the person who buys it thinks it is brand new? Apart from taking the tour nothing else has been loaded on the laptop.

A:How do i reset laptop???

A couple of things:

Log-in with the account you just created. Go to Start, settings, Control Panel, User Accounts. Click on the name/account and click remove.

If the above doesn't work... Re-boot laptop, press F2 until you get to a black screen. Go to Safe Mode (using the UP Arrow key) Here you'll be logged-in as the Administrator. Follow the above procedure starting from "Go to Start, Control Panel..."
Relevancy 58.48%

from the bios setup menu, can someone show me step by step? It' a toshiba.

A:Can I reset my laptop entirely?

What do you mean by "Can I reset my laptop entirely?" Do you want to recover windows? I've never seen it done from the BIOS, however when you boot your computer either before the BIOS screen it should give you options to recover windows.
Relevancy 58.48%

can any one give detals of how to reset hp 550 laptop back to factory setting thank you.

A:reset hp 550 laptop you will lose all data !!!!
Relevancy 58.48%

Hello there,

I'd like to restore my computer from A image file but when I do it tells me to create a System Repair Disc
I'd like to get instructions to restore my laptop from Image Disc.
Or get instructions restore without CD/DVD A Toshiba Satellite Pro L450D-12X

Many thanks in advanced,

A:How Do I Reset My Laptop?

Hello Adil,

Just to clarify, did you mean that you wanted to do a factory recovery/restore to restore your preinstalled Windows 7 back to factory conditions, or to do a system image recovery with a system image that you created?
Relevancy 58.48%



Hi This is desktops, perhaps repost in the Notebooks section. Also if you could better describe what you want to achieve by the term 'RESET'. Is there a particular problem and you want a re-install which protects your current data?

Happy 2 [email protected]
Relevancy 58.48%

Hi guys, just joined and after a bit of your skilled advice.
I have an Acer aspire 5738ZG with a blob (pixels blacking out) on the screen that is getting worse, I also have an Acer 5535 with a good screen although it won`t fit the 5738ZG, hard drive is smaller and for some reason can`t load windows on it.
Is it possible to change hard drives or will Windows 7 that is on it reject it on the 5535.
Thanks for your help. john

A:laptop hard drive in different laptop.

If you remove the hard drive containing Windows 7 from the 5738ZG and install it in the 5535, it most likely will not boot and run.

You will need to reinstall Windows 7 after installing the hard drive in the 5535.

Note: The Acer support site provides Windows 7 drivers for the 5738ZG, but not for the 5535.

It's my guess the 5535 came with Windows XP or Windows Vista.

Relevancy 58.05%

This is kinda long and I've fixed it but could use your input So after waking up my parents informed me that the computer was shutting down randomly I turned it on and quot a "a press " restart disk ctrl+alt+del to Drive, error occurred Hard disk error occurred press ctrl alt del to restart quot appeared It's a Sata hard drive so I checked the cables to make sure they were plugged in correctly and they were and then I tried connecting it to another computer with that computers cables and that didn't work either My parents not wanting to buy one online decided to just go to bestbuy and buy one there since we already had the Windows Disk at home I formatted it partitioned it and installed Windows Home Premium on Hard Drive, "a disk error occurred press ctrl+alt+del to restart " it and everything worked I decided to connect the Hard drive that didn't work while the computer was still on and it immediately started downloading the drivers it needed and up popped all the hard drive I'm going to start transferring all the important things like music videos and games and after Hard Drive, "a disk error occurred press ctrl+alt+del to restart " all I can see are the following things after getting all the data we want off it should I reinstall Hard Drive, "a disk error occurred press ctrl+alt+del to restart " windows to see if my other computer will recognize it Even though it couldn't before format it and just use it as extra data though since it already couldn't boot up the ability to keep data on it may fail in a couple of days weeks or just put it away and not use it at all What would you guys reccomend I do

A:Hard Drive, "a disk error occurred press ctrl+alt+del to restart "

First get the data you need off it.

Then go to the mfr and get their HD testing utility and run it.

If it were me I wouldnt trust it. I have been burned before.

You certainly could use it for storage of, say one set of backups, for the chances of losing your OS HD, and that backup at the same time are nil.
Relevancy 58.05%

I got a new laptop with widows 7. I was going to install system machanic pro 9.5. But somthin happened and i cant uninstall norton. How do i reset the laptop to how it was when i first started it, where i have to enter the comp name and all?

A:full reset new laptop

Can you do a system restore previous to the Norton install?
Relevancy 58.05%

I have a basic laptop. I downloaded an emulator for some old school games. Noticed my internet was unsually slow and it almost seemed like I had no access. Wasn't a copyright claim either btw. I can't search anything. So I tried to reset my computer, and this "virus" won't let me. It closes all my settings whenever i go to the reset page. It does the same thing on airplane mode too. I deleted all the files I could involved with the emulator. Still it's roaming around. How do I get rid of it? Like this just is uneccessary. I'm a guy who smokes ganja so be easy on me with technicalities
Relevancy 58.05%

Hi I apologize as this is going to be a long post So here goes-I bought my Inspiron mini early in I don t use it much been using it on and off last two please Help stuck reset! Laptop after years The laptop got a bit slow but it dint bother me Later I updated it to windows thinking it might speed it up but no use Two days ago I reset my laptop and chose quot Keep my files quot option but the reset dint happen Then I chose the quot remove everything option quot with quot remove everything and clean the drive quot option and it resetted Then I got a page Laptop stuck after reset! Help please with choose an option written with three options- Continue with Windows Troubleshoot Restart my PCI chose the first option and it restarted The Dell Laptop stuck after reset! Help please logo came and after that it s blank screen I shut it down and switched it on again and it s the same thing It s been two days nbsp I tried everything in the troubleshooting option too but no result nbsp Can anyone help me out Please
Relevancy 58.05%

Over the last few days since I started using my Inspiron with reset just PC to about anything, will Laptop barely run Windows on it after a hardware issue that arose Laptop will barely run anything, just about to reset PC a while back from my own doing I barely did anything on the laptop Laptop will barely run anything, just about to reset PC before it started acting all crazy and all I did have to do a hard Shutdown quite a few times when it seemed to freeze up on a black screen or at other times before this all started but I m assuming that had nothing to do with it though it couldn t have helped I ve tried multiple Laptop will barely run anything, just about to reset PC times to do a System Restore only to keep coming up with an error code x because of some anti-virus program installed currently running when I have more than one installed which I know shouldn t be done but dunno which work or not at any given time And now I can t even do one to before this all started as I ve repeatedly kept trying to do while disabling certain services in Windows Task Manager Because I tried uninstalling some Windows C Redistributable programs from other people who ve had the same problem where with some programs or whatever I keep getting a quot The application has failed to start because its side-by-side configuration is incorrect quot message And after I attempted installing the files I downloaded to fix this problem I got the SAME message as I do for the programs that refuse to run So did I do see something wrong in what I needed to do As at this point I feel like my only option is to reset my PC to its default settings but keeping what files I have installed even though I might lose certain programs that despite the fact they shouldn t still be working they do and doubt I can use them again after resetting the PC if I back them up and reinstall them like McAfee even if I have another Virus protection program that is still being paid for afaik But I think this is the only I can fix whatever issue is causing it as well as hopefully get back what programs I already or rather the only ones it would let me do so with deleted As I dunno what is causing said issue on apps programs to prevent me from installing downloadable files like the C Redistributable files I downloaded if that s not the issue or even installing one I didn t already have I tried looking at my Windows Event Viewer to see if it d tell me anything but it didn t do so when I redirected it to be examined through the Internet And I did maybe also try upgrading my Windows earlier before I interrupted it when I needed use of my laptop during a live television event earlier for something that I didn t even get But I dunno if that would even help at this point So thoughts
Relevancy 58.05%

If you are regularly suing a Windows laptop It s always a good idea to password protect it even if you are its aole user If you forgot your password at any time you will need to reset it You need to create a password reset disk being able to reset your password If you know your password but you just need to change it for security purpose you can How on a reset a password to laptop do that quickly as well Today I want to introduce the easy and simple way for you Create Password Reset Disk Turn on your laptop Insert a USB flash drive or download other password key take windows password key for example http www lostwindowspassword com According to Microsoft you can only create one if you are a local user If your computer is on a network or domain an administrator must reset your password Click the quot Start quot buttom Click quot Control Panel quot quot Open quot user Accounts and Family Safety quot Click quot User Accounts quot On the left-hand side click quot Browse quot to browse Windows Password Key image file The file is usually located as the default Follow the instrution When completed then you can access if you need to reset your password Reset password Turn on your laptop and log in to Windows If you cannot log in because you enter the wrong password Windows will show a message that you entered an incorrect password Click quot OK quot Click quot Reset Password quot Insert your password reset disk drive Follow the instruction in the Password Reset wizard This will allow you to create a new password Log in to Windows with the new password You can use the How to reset a password on a laptop same password reset disk any time if you need to reset your password Change Password Turn on your laptop and log in to Windows Press Ctrl Alt Delete A new screen will appear that gives you several options Click quot Change a Password quot Type in your old password Type in a new password Type your new password again Press Enter Write down your new password and keep it in a safe place or remember by your heart nbsp
Relevancy 58.05%
Relevancy 58.05%

I've been trying to reset my laptop for a few days and nothings happening help please
Relevancy 58.05%

Hi, so the problem is my laptop disk usages was constantly at 100 % and this only happened after the update , I went online and found those way that to impove it but it doesn't work. After that I decided to reset my pc, everything was fine , it pops up the loadings screen and said preparing and stuff like that.but the thing is I thought it will be finish after few hour , but after I woke up its still at a loading screen, I closed the laptop and restart again now it pops up the hp logo after few seconds it's gone.I don't know what happened to it but plz helpThank you

A:Can't open my laptop after I reset it

P.s the loading sign was there after the logo was gone
Relevancy 58.05%

My laptop was Laptop will atx tried up not have reset power working fine yesterday then we had a thunderstorm last night I was worried it might Laptop will not power up have tried atx reset get fried because of the storm so I shut it down and unplugged it This morning it would not power on It is a Gateway TA When I Laptop will not power up have tried atx reset plug in the AC adapter the battery light comes on It will not power on though I found something about doing an ATX reset Laptop will not power up have tried atx reset and I tried that What I did was unplugged everything including the battery held down the power button for secs then again for secs when I tried it a second time I then tried just plugging in the ac adapter and tried to power it on that didn t work so I tried plugging in the battery with no ac adapter and that did not work either I tried it both ways several times varing the amount of time I held down the power button It has been plugged in all day so I know the battery should be fully charged by now Can someone PLEASE help me I have a lot of financial info on there that I need to get OFF before we go visit family in a couple of days I have some stuff backed up to my Free Agent Go but not the updated stuff I need Can anyone help I would be SO grateful Thanks for reading Jen nbsp
Relevancy 58.05%

My laptop was left running out of battery and does not restart since. I have tried the reset (battery & power supply out. Press power button 30 sec, replug supply) but nothing... There is one LED blinking if power button is pressed when battery in (orange LED on lower front with power symbol) and none when power button pushed with only plug in (no battery).I need to join work meetings from tomorrow, help....! Thanks
Relevancy 58.05%

when I turn my computer on all I get is a black screen and it says enter password. If I hit F2 it sends me to a screen that says phoenix securecore (tm) setup utility

A:how can i reset the password on my laptop?

What happened immediately preceding this? Did you use a software program to possibly set a hard drive password? It could also be a BIOS/User password. If you go into the BIOS Setup, use your Tab and arrow keys to find Security information and see if there is an Administrator/System or User password. If someone else has physical access to your computer, check and see if he/she might have changed something.
Relevancy 58.05%

My wife got a new Dell laptop 6 months ago and set up her account and password.  Long story short...she used it twice and 6 months later can't remember password.  Support says we are locked out and will charge 119.00 to do a hard reset.  No thanks.  I googled and found the F8 suggestion and get a F12 boot menu, but never get the advanced menu, or repair my computer choice i should have to do a hard reset?  Nothing is on the PC and i just want to start from scratch.  She didn't create any back up disks.  
Can anyone help?  It shouldn't be this hard? Its an Inspirion 15 3000 series (3558 to be exact)
Relevancy 58.05%

Recently reset to factory setting and now I am getting NO OS installed Smart Check PassShort DST Pass nbsp The Windows Setup Assistant Stopped Repsonding I waited hours for my tap and click to register I had no choice but to restart the computer upon restart I recieved the error nbsp nbsp Talked to chat support - told me that Hp would be happy to send me a recovery drive if I was in warranty The factory reset process should have reset to factory not crash and say no OS I didn't create this the software shoulddo what it was designed to do not be defective nbsp Talked Call Center Case Same thing only this time it was my fault because I didnt create a proper restore disk nbsp What is this Horrible customer support I have to pay for a USB Drive because of nbsp Defective Reset Factory - Laptop Process - Simple Restore to factory Im only month out of warranty nbsp What a waste of money I will never purchase an HP product again horrible customer service nbsp nbsp Laptop - Factory Reset nbsp

A:Laptop - Factory Reset

Hello. Okay, you have Windows 10 on PC. Don't know if you did upgrade. Have you backed up your stuff? Go to this Microsoft site and use Media Tool to download Windows 10. Install or try recovery options.  The Grzy
Relevancy 58.05%

I need to factory reset my laptop

A:I need to factory reset my laptop

Hi, The 3 main methods are detailed in the following link. Regards, DP-K
Relevancy 58.05%

Hi All I have a problem I decided to try win seven on my new laptop. I changed the boot system from Uefi to Legacy
when win 7 was loaded ai went for the drivers on Acer but for my model there were none. SO I changed the boo tback to UEFI
I had to use my wifes win eight disk . What I need to know is it possible to recover the factory reset nad how would I do it.
Thanks everyone.

A:how can i factory reset my Laptop

Acer normally has a click here to begin that process under a certain subdirectory. Because my Acers no longer carry that hidden partition or the acess menu -- I can't remember where that menu was. c:\program files or c:\program files (x86) might be places to start, if such have not been overwritten yet.
Relevancy 58.05%

Hi, so the problem is my laptop disk usages was constantly at 100 % and this only happened after the update , I went online and found those way that to impove it but it doesn't work. After that I decided to reset my pc, everything was fine , it pops up the loadings screen and said preparing and stuff like that.but the thing is I thought it will be finish after few hour , but after I woke up its still at a loading screen, I closed the laptop and restart again now it pops up the hp logo after few seconds it's gone.I don't know what happened to it but plz helpThank you

A:Can't open my laptop after I reset it

P.s the loading sign was there after the logo was gone
Relevancy 58.05%

I have a Dell Inspiron 2200 on my hands. It's a definite problem child. Sometimes it recognizes the hard drive, sometimes it doesn't. Sometimes it sees the CD-ROM drive, sometimes it doesn't. But it is very sporadic and I have done hardware testing with Hiren's Boot CD. Everything seems to be fine. So one of my next guesses is that the BIOS or something is screwed up and decided that I need to reset the CMOS. But I have never done it to a laptop before and have no idea where to start. Help? Please?

A:Laptop CMOS reset?

Go to and then to drivers and downloads, enter your service tag number from the bottom of your laptop.
You can also click on Technical Support there to get a copy of your original configuration if you do not know it.
Then download the BIOS file: BR114952 for a floppy disk install, or I2200A07 or I2200A07.txt.
Read all the instructions, then go ahead to install. it is pretty safe compared to most other brands.
Also download and install your chipset drivers if your computer was built before 01/17/2006. In fact, I would download and install all drivers with release dates more recent than your purchase.
But be aware that you could have both defective hard drive and defective CD-Rom drive.
Relevancy 58.05%

I would like to reset my computer to factory settings due to many issues.    How do I do this, and will I loose the windows program and microsoft programs?    I do not have my  orginal intall disk for Windows or Microsoft.  PLEASE HELP, Lala
Relevancy 58.05%

Hi I apologize as this is going to be a long post So here goes-I bought my Inspiron mini early in I don t use it much been using it on and off last please after reset! stuck Help Laptop two years The laptop got a bit slow but it dint bother me Later I updated it to windows thinking it might speed it up but no use Two days ago I reset Laptop stuck after reset! Help please my laptop and chose quot Keep my files quot option but the reset dint happen Then I chose the quot remove everything option quot with quot remove everything and clean the drive Laptop stuck after reset! Help please quot option and it resetted Then I got a page with choose an option written with three options- Continue with Windows Troubleshoot Laptop stuck after reset! Help please Restart my PCI chose the first option and it restarted The Dell logo came and after that it s blank screen I shut it down and switched it on again and it s the same thing It s been two days nbsp I tried everything in the troubleshooting option too but no result nbsp Can anyone help me out Please
Relevancy 58.05%

I tried to do a factory reset but it gave me two options: 1: Use a system imagw you created earlier.... 2: reinstall windows (requores windows installation disc) i would like to go for option 2, but i never got an installation disc. What do i do?

A:How to factory reset laptop?

 How are you arriving at those 2 options? Are you using Recovery Manager? Windows 7 Recovery: Creating Recovery Media >> Windows 7
Relevancy 58.05%

Laptop instantly resets when it reaches update screen 3. Help would be appreciated

A:Laptop Instant Reset

Boot your machine into safemode and perform a system restore.

Or try a startup repair from recovery console or system restore from recovery console.

How to use the Windows 7 System Recovery Environment ...
Relevancy 58.05%

One day, I logged on my laptop and it popped up something and it said,
"User profile service service failed the logon. User profile cannot be loaded"

So, I did Shift + F8, and got on the menu to reset me laptop, but it had an Error 80071490
I went online on my phone and I searched up the error and it had no results on the Error.

The problem is that I can't login, or reboot.
So I can't logon to fix the Error, and I can't reboot because of the error.

Can anyone help?
It would mean very much to me, since I have to spend a large sum to replace a 9 month old laptop.

Relevancy 58.05%

how to reset a Toshiba laptop L655 to out of box state. since I cannot get in it by booting usb device and end the inaccessible boot device error am just gonna start it over but now does not work the old way of reboothing while holding down the 0 buttob
any suggestion?

A:How to reset Toshiba laptop

You do have it powered and not on battery??
Relevancy 58.05%

Hi!  The 840 G3 appears to have a battery compartment that is secured by screws.  Sometimes there is a combination of keys that can be pressed that will simulate the function of a power reset (powering the laptop down, removing the battery, pressing the power button for a length of time to drain capacitors, replacing battery, and powering up) so that users don't have to remove the battery.  I've googled and found some key combinations for other HP products but can't find one for the 840 G3.  Does anyone know of one? Thanks!

A:How to power reset 840 G3 laptop

Hi, Thank you for posting in the HP Support forum. Welcome! I am not 100% sure if I understand you but I'll try to help. As mentioned by you and as confirmed by the product's manual, it comes with non-removable fixed battery. May be you want to perform hard reset to power off the computer >> Why do you want to perform this you write about ? Is there some issues with Windows ? If so, have you tried restarting it (instead of Shut down) ?  Because in Windows 8/8.1/10 this process is by default different from what it was in Windows XP/Vista/7.
Relevancy 57.19%

Recently I found my dad's old HP notebook. It's password protected and he doesn't remember it. The battery is not removable and there is no disc port. Is there a way to factory reset the notebook from the startup screen?

A:Factory reset hp stream 13 laptop

Yes, press the F11 key when powering up to enter the system recovery utility to restore it to the factory configuration.
Relevancy 57.19%

Hello everyone I have a Dell Inspiron which came with Windows a few months after I purchased it I had some issues with BSOD and even though I tried various things on it I couldn't fix it My only solution was to give to a friend who installed different but original Windows on to laptop Cannot 8.1) reset (Win settings factory it A year later my laptop has new problem where when I press the power button it will reach the Windows logo and then shuts down Only on the second try will it fully start and it takes a long time I tried restoring refreshing and resetting my Windows but none worked because they could not be completed After Cannot reset laptop to factory settings (Win 8.1) hours and hours of waiting to reach a certain it would suddenly stop and say that there was an error so the process could not be completed At this point Cannot reset laptop to factory settings (Win 8.1) I am not sure what to do I would like to install back my original factory Windows but I am not sure whether it is possible and how Sorry for the long post and thank you very much
Relevancy 57.19%

I forgot my password that  I used  onmy new computer while setting it up.   Do I need to rebot to the factory settings?  I haven't had a chance to upload files to my  computer so there is nothing to lose.

View Solution.

A:How to I reset my new Envy laptop password

The password that I need to change is for the computer.  I did change my password on my windows account which had no effect on unlocking the new laptop.  I just bought it from Costco in Kanata.  The number on the receipt is 17-K273ca.  It is probably a product that is on ly sold by Costco.
Relevancy 57.19%

So I'm trying to factory reset my laptop to no avail. I am trying to do it through windows PC settings but the app will not open and instead, it gives me an error. I have uploaded the screenshot with the error. I'm unsure if its malware or something but I really want to reset everything.

My internet has been super slow and we already had a tech guy come in from my ISP which they found something but are unsure if its what's causing my incredibly slow speed. I'd rather just try and figure out if its something in my computer (I've tried running a few things that takes a long time to download but they had not detected anything).

Relevancy 57.19%

Hi all,  we did a factory reset on our laptop,  but now windows 10 will not install. We got a message "computer restarted unexpectedly or encountered unexpected error."   Found a proposed solution to "SHIFT-F10 to bring up command prompt. type: CD C:\windows\system32\oobe,  type msoobe".   Was able to start initial installation procedure,  but the installation seems to 'hang'.   Any advise or help is much appreciated. Thank you in advance.
Relevancy 57.19%

Hello, I already have my important docs and files saved to external storage devices, so I am trying to reset my laptop to factory settings. The problem is, my F8 and F11 keys do NOT work. As in, they are no longer functional. I have several keys on my laptop that do not work due to several incidents over the years and unfrtunately, these two are part of that group. It is a Dell Inspiron E1705. I also do not hav the original discs that came with the laptop. Thanks in advance for your assistance!

A:How do I factory reset my Dell laptop?

If the hard drive has a Recovery Partition in Disk Managment you may be able to get it to boot using the bootable version of Partition Wizard and setting the Recovery Partition as Active. You need to burn the iso file with either Imgburn or Isoburner. Reboot the computer and the Recovery Partition may boot but sometimes this workaround does not work. When you set the Recovery Partition as Active make sure your System Partition is not also set to Active. If this does not work in order to get the computer to boot back to XP change your System Partition to Active.
Relevancy 57.19%

How do i factory reset my Windows 7 laptop even though i dont have the cd?

A:How to factory reset Windows 7 laptop without cd?

 Windows 7 Recovery:  Also see: Creating Recovery Media > Windows 7
Relevancy 57.19%

Hi mods and fellow windows users My laptop has been experiencing problems reset 8 Is laptop without possible it windows my disks? to lately and i'd like to start fresh I realize there is an option to reset your laptop deleting all your Is it possible to reset my windows 8 laptop without disks? files and start new but i have one question Since my laptop came with windows i have no installation disks for them Is it possible to reset my windows 8 laptop without disks? I've read in this article here Windows features a reset button Re-install Windows without a disc - Liliputing that the windows image-thingy im not good with computers so i dont know the correct terms is quot built in quot to the operating itself Would this mean that i am able to reset my whole laptop deleting everything and set to factory settings without having to bother with burning disks and such If so would it mean that this is as simple as clicking one button and letting the laptop do all the work I need confirmation from this forum Thanks Oh and i'd also like to know how long the process would take

A:Is it possible to reset my windows 8 laptop without disks?

Yes, you can use RESET.

How to do a Reset:
Reset Windows 8


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8

You can use the OEM version of
Recovery Drive - Create with USB Flash Drive in Windows 8
Deleting the Recovery Partition is NOT RECOMMENDED

Did you make the OEM manufacturer's Recovery Disks?

You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
Relevancy 57.19%

So after trying to reset my windows to clean up the computer, he reset failed at 99%  and now my laptop is stcuk on bootloop that never goes past the HP logo screen.  I do not get any loading circle, I can't get to safe mode, I can only get diagnostic screen and bios screen. Can someone please help me? I have  project that needs to be finished by this weekend and I cant access another laptop during the weekend. I have looked at all the other problems that have been related to this but I cannot say any of the solutions or situations have been like mine or succesul. I have windowws 10 by the way.
Relevancy 57.19%


A:How to factory reset vaio laptop

See this: believe on some models the key is F10 rather than F12.EDIT:Bear in mind that if it has a hardware fault this won't help.Always pop back and let us know the outcome - thanksmessage edited by Derek
Relevancy 57.19%

Due to my inspiron15 Dell laptop running extremely slow, I did a factory reset to original factory settings. It worked fine and the laptop came with Windows 8. I decided to upgrade to Windows 10 using the free one still available from Microsoft for people who use disability functions (my mum uses magnifications). However, when turning on it gets stuck on the Dell Logo page with no bar underneath. I have attempted another factory restore as I have managed to get it to run automatic repair but it says that the partition has changed and there is no restore point to work from and won't let me continue.Can you please suggest what I may do to fix this problem?

A:Laptop won't power up and can't factory reset

Hello!  You can go here to download the restore media for your computer to USB or DVD and then restore your computer to factory settings.
Relevancy 57.19%

I forgot my password and was told by a HP tech to reset my computer. After the reset all the preloaded software did not come back. I asked HP for help but all they told me was that my lap-top is out of warranty.I did not receive any recover disk or product key activation codes. What can I do?

A:I forgot my password and had to reset laptop

Michael510 Hello;Allow me to welcome you to the HP forums!I read your post about problems resetting your laptop and wanted to help -- but need more information. If you can, please follow the directions in this link to find the detailed product number of your PC: that is not possible, then look for a sticker on the PC that includes the product number and post that here.  If the battery is removable, the sticker is likely to be in the battery compartment. I see you're running Win10.  Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?  If you did the upgrade, how long ago was that, and what was the prior OS? If there was a prior OS, were you trying to reset it to the prior OS, or were you trying to reset it to Win10? We can proceed once you provide the information.Thanks
Relevancy 57.19%

Hi All, i purchased HP Pavillion g6 laptop, on the day of purchase i took backup of my laptop. My laptop performance is very slow, now i have to restore to factory reset. i am trying to do from my backup CD's but no luck. I kept cd in laptop and press F9 and selected from Internal CD. From HP recovery manager i am selecting options. But it is not moving from 30%. Please help guys how to recover laptop to original settings. Thanks,DNR1
Relevancy 57.19%

I have a dell laptop (windows 7) but I don't remember the password to get on. Is there anyway to reset the computer that doesn't require the password?

A:How to reset My Dell laptop password

Thank you for writing to us!
If you are talking about the operating system password then you can do a factory rest or reinstall the operating system ( note that there will be data loss)
In case of the BIOS password then kindly write to us @DellcaresPro on twitter or Delltechcenter on facebook.
Kindly private message the service tag and email address .
Relevancy 57.19%

Hi guys I am in need of some help here Mine is a Compaq Presario series Laptop and I ve been using it Laptop Battery Reset/Restart since it was new some - years ago My battery pack provided me with up to two hours of power of course depending on use and open applicaions until about two weeks ago These past two weeks it has been behaving very strangely it began marking charged but provided with about only mintes of power this week it came down to minutes tday I couldnot get it past minutes It doesn t even has the power necessary to hibernate or suspend I understand battery s normal wear and tear but I use it with a lot of care I discharge it fully at least once a week I calibrate it using a Batery Optimizer tool and I believe this reduction in power capacity is not normal but rather excesive I had an older laptop Texas Instruments which lasted with me for some and a half years and the battery could last for an hour and a half by the time I sold it The Laptop Battery Reset/Restart Compaq Presario battery has a power indcator built on it and it shows leds which lite green yellow or remain off depending on the charge When fully charged this gauge will lite in yellow meaning low charge on the first led and green indicating full charge on the other leds I believe this is an indicatr of the battery stuck on charging maybe only one cell and leaving the others empty Another indication for this is that it used to take a long time to charge and now it shows CHARGED in a matter of minutes II d be more than grateful if you could tell me wether or not is it possible to reset restart the battery and if so Laptop Battery Reset/Restart how do I do it Many Thanks nbsp

A:Laptop Battery Reset/Restart

The only way to reset the "memory" on the battery is to completely drain it.
Unfortunately,draining it once a week has probably worn it out.
Should only drain it when it shows signs of not fully charging.
Relevancy 57.19%

I have a dell inspiron 1000. Older model, runs windows xp. I just simply want to reset to factory settings but am not sure of what key combonation to use. Ive called dell, they wont help because my warranty is up and they asked me to pay 50 dollars for a month warranty. Id much rather donate such an amount to someone more grateful. Also being that it is a laptop it also is having a battery recalibration problem, wondering if it needs a new battery or if thats even possible. Starting to feel completly helpless with these simple problems, if anyone could help id be forever grateful.

A:Reset factory laptop settings

Have you still got the disc's that came with it one being a restore disc?

This might help
owners manual
Relevancy 57.19%

I was resetting my computer yesterday... And my screen just went black...My original os is 8.1Ive tried holding the power button for 8-10 secondsIve tried a few combinations.. power and windows button... Power and mute and nothing seems to be working I also have a windows 8.1 cd