Windows Support Forum

Cracked touch screen

Q: Cracked touch screen

My screen on my HP Pavilion 15-p037cl Notebook PC was recently cracked. The screen is a touch scream and that no longer works now. There are no black spots that appear on the screen when the laptop is on. There are only cracked sceen lines that run throught the top of the screen. The frame of the laptop is not damaged and all the functions of the laptop are working excluding the touch screen. How much would it cost to send in the laptop and have the screen fixed?

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Cracked-touch-screen/td-p/5670769
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Preferred Solution: Cracked touch screen

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I am totally shocked and disappointed after reading 8 pages of the exact same issue I now have with my 6 month old Spectre 360.  This is used only at home, not transported-I opened the computer one morning to find a crack in the screen which has now spread and the shards of glass are being held in by the screen protector.  It is unbelieveable that it will cost $300 to $500 to repair it.  At times, it is virtually inoperable due to the cracks- this was a thousand dollar computer.  Are there any other options?  I just converted my entire office to HP from Dell and now am so regretting that decision.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-360-cracked-touch-screen/td-p/5618773
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I installed a new glass lens and lcd that I purchased from Aliexpress on a Dell Venue Pro 8 tablet. Before gluing the lens to the lcd, I tested it by turning it on but the touch screen does not respond to where I touch it unless I touch the center horizontal area. If I touch above the center horizontal the screen responds in the opposite area below the center horizontal or above the center horizontal if I touch below the center horizontal. I suspect I may have to glue the glass to the lcd to get it to respond correctly but that is non-reversible...the glass cannot be separated without breaking it. So I need to know if not adhering the glass to the lcd is the reason the touch screen does not map properly.
 

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Hello..

So **** happens, and i dropped my ipod touch 3g 32gb on the ground, which caused the screen to crack. but there is not only a crack, but a black area around the crack too! but on some lightenings i can see through that black spot. so maybe there's a fix for it, since i can see through it on some strange lightenings and touch that area(and the ipod responds ofc.) thanks for your advice

http://img529.imageshack.us/i/photo0248i.jpg/

http://img714.imageshack.us/i/photo0250n.jpg/

Here you see that crack and the black area.
 

A:Cracked iPod touch screen

the green bit isn't the crack right? I see that in the bottom left corner. I assume you want to know what to do to fix it well you might have to buy a replacement LCD screen. Im no expert on fixing things like these so it may well be repairable but im unsure. There is also a pane on glass on top of that LCD screen too. Look here for replacement parts.

http://www.amazon.co.uk/s/ref=nb_sb...ouch+replacement+screen&sprefix=ipod+touch+re
 

http://www.techspot.com/community/topics/cracked-ipod-touch-screen.153910/
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I have a cracked touch screen I need to disable

A:How do I disable a touch screen that is cracked

Try the method described in this video.https://www.youtube.com/watch?v=s9Uy5lpHzK0

http://community.acer.com/t5/S-and-R-Series-Laptops/How-do-I-disable-a-touch-screen-that-is-cracked/td-p/427659/jump-to/first-unread-message
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I am having trouble regarding my Aspire V11 Touch Unit. The screen was cracked, and i don't know how it happened. I just want to ask if there is a possibility for the screen to be replaced? Also, can anyone give me an approximate estimate on how much do i need to spend if screen replacement is possible? Lastly, where can i avail of the said service? Thank you very much in anticipation...










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A:Aspire V11 Touch Screen Cracked

You could get your system Repaired by a local Computer Repair place, If it is still under Warranty you would be better off to have it taken in or Sent in for repair. Monday contact the Support for your Region and they can give you the info you need to have it repaired that way...  IF it isn't you could get the screen on Ebay maybe. I know that I have had to replace a screen before and I bought it off there and it worked with no problem... There are somethings that is important if your Model of Screen isn't listed. LIke Backlight type, Resolution and if you want Glossy or Matte.  For me I was able to find one that was removed from the same Model machine so it was a perfect fit.  If you wanted even if your sytem isn't under warranty still you could contact support and they could give you some info of some Supported Partners that may have your part that you are looking for and they be able to do the repair for you.  Hope this helps someJames

http://community.acer.com/t5/All-In-One-PCs/Aspire-V11-Touch-Screen-Cracked/td-p/408969/jump-to/first-unread-message
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Hello, I bought an HP Envy 15-J170us laptop which now has a cracked touch screen. I don't know how it got cracked, I put it in my padded PC backpack and set it in the back of my car, with nothing on top of it, and when I opened it up it had several cracks in the display radiating from one of the microphone holes (at least I assume it those are microphone holes) in the top of the glass. If this could be covered by my warranty it would be great, but if not, I need to know how I can get the touch screen replaced. Thanks, Mathew Pierce 




I am an HP employee.








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A:Envy 15-J170us cracked touch screen

If you purchased accidental damage protection plan, then this would be covered as a part of this plan. This is not covered as a part of standard warranty. You can go to Manuals section and download the Maintenance and Service Guide which has the part number and the procedure to replace the screen: http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?prodTypeId=321957&prodSeriesId=5354982

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Envy-15-J170us-cracked-touch-screen/td-p/4410766
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The glass on my Toshiba Satellite P840 has cracked - wondering what part of that is the touch screen - is it the glass - or the LCD under that.

https://forum.toshiba.eu/showthread.php?91329-Satellite-P840-has-cracked-Touch-Screen
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Hi nbsp We purchased nbsp HP Notebook - -af dx Touch from best buy nbsp last feb and it was rarely used it never left the house or even put in a laptop bag a couple weeks ago I just found a crack in the screen in the top left corner and it was getting worse by the second and then the touch was not working anymore noting that the laptop never fell and nobody even touched it It shows how the laptop looks brand new and has - 15-af141dx cracked (Touch) screen HP Notebook not a single bruise or a bump I looked up the issue online and found that this issue is common and has happened to many other people nbsp http HP Notebook - 15-af141dx (Touch) screen cracked h www hp com t Notebook-Video-Display-and-Touch Hp-Touchsmart- -Damaged-Screen td-p nbsp I went back to best buy but nbsp they couldn't help nbsp It is not the first time I buy an HP product it used to be the best but now I am having doubts I so wanted to return this defected product and replace it with another brand as it is not acceptable for a laptop screen to be that fragile and crack on its own maybe it was while opening or closing it and still this is not acceptable nbsp I hope HP would help Thanks

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Notebook-15-af141dx-Touch-screen-cracked/td-p/5706004
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Hello the glass that covers my screen cracked when i dropped it i have disabled the touchscreen and it works normally. i got a quote and they said i had to replace the whole thing which would cost 450 euros and i bought the laptop new for 350! PLEASE HELP!

http://community.acer.com/t5/V-and-VN-Series-Laptops/acer-aspire-v11-touch-glass-on-screen-cracked-possible-to-change/td-p/434747/jump-to/first-unread-message
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Can we replace the capacitive touch controller or is it fixed?

A:Can one capacitive touch screen be replaced by a resistive touch screen?

Can you please provide more details?
What device do you mean?

https://forum.toshiba.eu/showthread.php?62803-Can-one-capacitive-touch-screen-be-replaced-by-a-resistive-touch-screen
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My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/Ideapad-S415-Touch-touch-screen-stopped-working/td-p/1542316
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The touchscreen stopped working suddenly on my Envy TouchSmart Sleekbook - dx At first i though it was like a normal failure and that will get fixed by turning the pc off or restarting so I did not pay attention to it until now that I screen- not touch touch... HID-compliant to working, use unable had restart my pc multiple times Currently running win I started to believe it was because of an update a few days ago since it was when the problem started but all drivers and everything is up to date I have checked for the HID-compliant Touch Screen driver and had to nbsp show hidden divices in order to find it I cannot enable it and when i check in the properties HID-compliant touch screen- not working, unable to use touch... the following message displays nbsp Currently this hardware device is not connected to the computer Code To fix this problem reconnect this hardware device to the computer nbsp I have no idea on how to connect or how it got disconnected I come from a similar thread but did not solve my problem I have been researching this for hours and have not found and answer Help please nbsp

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HID-compliant-touch-screen-not-working-unable-to-use/td-p/5747198
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Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore.  The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem.  If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.  

A:IdeaPad z400 Touch - Touch screen not working

I facing the same situation right now. any solution please. left side of monitor is being "touched"?

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/IdeaPad-z400-Touch-Touch-screen-not-working/td-p/2225587
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I bought new, but somehow do not want to workVideo is compared, apparently just enough to buy a new cable https://www.youtube.com/watch?v=cj5L-1l4qzI&feature=youtu.beI bought it herehttp://www.ebay.com/itm/Lenovo-Ideapad-S210-New-11-6-LED-LCD-laptop-screen-with-touch-glass-/1912932...
 
This is a new LCD
This is a broken LCD
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

A:Lenovo S210 Touch broken LCD and Touch screen

Hi Magnutus, welcome to the forums.
 
Please check if you Lenovo S210 is on warranty under with this tool.
After that you can open a ticket with Lenovo for the screen to be fixed, if it is not under warranty it will have a cost.
 
If you are the guys that like to fix it yourself (and it is not under warranty) I can recommend you to check the support site for your model, read the Hardware Maintenance Manual (on the documents area) and check how the machine is organized on the inside. On the parts lookup page you can find the parts number so you can find a replacements for the component that is giving you issues.
 
I hope this links helps you.
Regards
 
 
 
 

https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/Lenovo-S210-Touch-broken-LCD-and-Touch-screen/td-p/1851801
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Hello,I am desperate for help. My laptop will turn on. And I can type in my password. But then when the computer loads it takes a very long time and when it gets to the desktop the keyboard, the mouse, the touchpad, and the touch screen won't work. I can see everything on my desktop. But I cannot open anything or do anything at all. How can I fix this?Thank you!!!

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Keyboard-mouse-touch-pad-and-touch-screen-won-t-work/td-p/5824972
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I want to buy this mouse to better work with my laptop.
Can somebody give me some feedback on how this glas pane works instead of a scrollwheel? Handling, etc.

A:Logitech Touch Mouse 400 for a Laptop with no touch screen

Sorry I can't answer your question, but this post piqued my interest. I use the Logitech 620 touch mouse on a Windows 7 box at work. I find a little touchy and has to tweaked. But I haven't tried the 620 on Windows 8. Because I'm always looking for the perfect mouse, I think I might just pick up the 400 tonight and let you know.

http://www.eightforums.com/drivers-hardware/23647-logitech-touch-mouse-400-laptop-no-touch-screen.html
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Hey everybody nbsp I just received my P last week as a replacement for another Lenovo device So far everything seems to work fine with one exception nbsp Pen... Touch P40 Yoga: ThinkPad / Touch Lenovo Screen When I turn the screen over to the tablet position the touch screen and the touch pen show erroneous behaviour a As soon as I make the first input with the touch pen I cannot make any further input with my finger so the touch input is simply turned off The Windows setting to ignore touch input when the stylus is used is not active b When I try to tap buttons at certain areas of the screen especially at the upper edge the cursor of the stylus starts jumping around and shows up at the lower edge of the screen That means that when I for example tap on the X symbol in the upper right corner to close a window I actually click on some of the symbols in the system tray in the lower right corner nbsp This problem stops occuring as soon as the angle between the two case parts screen and keyboard reaches exceeds approx It does not matter if Windows is in Tablet or Desktop Mode I already Lenovo ThinkPad P40 Yoga: Touch Screen / Touch Pen... tried to manually install another Wacom driver mentioned at https forums lenovo com t ThinkPad-S-Series-ThinkPad-Yoga Wacom-Tablet-Service-for-ISD-Driver-Win and https forums lenovo com t ThinkPad-P-and-W-Series-Mobile P -Yoga-issues td-p I had no luck trying driver versions and nbsp I would really appreciate your help since this issue makes working in the tablet position virtually impossible nbsp

https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/Lenovo-ThinkPad-P40-Yoga-Touch-Screen-Touch-Pen-Issue-in-Tablet/td-p/3480881
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Hello nbsp My Thinkpad Yoga is connected to a large display through ThenkPad docking station nbsp screen generates touch while random touch lid... Yoga Its lid is closed nbsp During my work from time to time I see random touch clicks on my screen and random opening of menus nbsp It is clear that the touch screen is active Yoga touch screen generates random touch while lid... although the lid is closed nbsp When I open the lid and still connected just to the nd display large screen display the phenomena stops nbsp Worth noting is that although only the nd display shows an image the laptop touch screen is still sensetive to touch nbsp This is I guess why the random touches show up on the screen -- it feels the keyboard not fingers nbsp I expect the touch screen to be disabled while the lid is closed or when projecting only to the nd screen nbsp The solution of opening the lid while connected to the docking station is not acceptable nbsp Lenovo's local support suggestion to disable touch for the Yoga is also not acceptable -- people purchase Yoga to get Touch nbsp nbsp A solution please nbsp Yaron

A:Yoga touch screen generates random touch while lid...

I am experiencing the very same thing.A driver/BIOS update would be very much appreciated, dear Lenovo.

https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Yoga-touch-screen-generates-random-touch-while-lid-is-closed/td-p/1442843
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I cracked my Stream 11's screen (well, my 3 year old threw a Lego at it!) but the blacklight worked fine and I used an external monitor until the replacement LCD screen arrived. I replaced the screen and switched the laptop on...black!  External monitor still yields a display, so it's not the GPU.  Then when plugging in the OLD screen (cracked but had still lit up), that now fails to turn on!  I was very careful in replacing the screen, yes the connector is snapped properly in place and there is no damage from the install. What's going on?  Not much having shelled out 40 for a replacement LED for now no screens to work at all!

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Replaced-cracked-laptop-screen-now-no-screen-works/td-p/5643295
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Yesterday I was on my laptop and before I shut it down it went into what looked like a different mode. I booted it up this morning and it is still in this mode. It looks like touch screen mode but I do not have a touch screen.  The icons on the task bar are spaced out and there is a back button on the task bar too which is not normally there. When i right click against the task bar, one of the buttons says "Show touch keyboard button".  All of my files are spead out as if to have room for touching if I had a touch screen but I do not. I am finding this very annoying because I cannot get onto my desktop properly and is not in the right mode. Please help! 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-Laptop-isn-t-touch-screen-but-it-is-in-touch-screen-mode/td-p/5686333
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Just an interesting tidbit of information: That's the story from The Inquirer.

No forum rules violated here--just the story, not the crack.
http://www.theinquirer.net/?article=24961

The hackers just ain't givin' up.
 

A:Cracked Windows anti-crack cracked claim

Nothing new here - LongHorn/Vista will probable be cracked before it comes out too.
 

https://forums.techguy.org/threads/cracked-windows-anti-crack-cracked-claim.385357/
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I have a kiosk on which I've just installed 8.1 pro. It has an oem touch screen manufactured by General touch (p/n st6001u). I've installed the driver and it seems to work but Windows still says "no pen or touch available". My customers using the
kiosk will need to type on screen in addition to just clicking. Is there any way to for the OS into touch mode? I believe under 7 there was an option in Windows features but I can't seem to find anything on 8. Google has been no help.
Any ideas?

https://social.technet.microsoft.com/Forums/en-US/5292daf1-37a7-46c6-a940-9acb7b16d2c0/touch-screen-not-detected-as-a-touch-device?forum=w8itprohardware
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My client told me this was a touch screen, so that is what I ordered.  HP 749970-001 touch screen display assembly.It is installed, but not recognized.  In order to use it as a touch screen, would I have to replace the motherboard too?Is there a driver available?  The display works, it is just not working as a touch screen.




Sparky

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Can-I-upgrade-my-notebook-from-non-touch-screen-to-touch/td-p/5664763
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Hi, I've recently formatted my Laptop HP Envy m7-n101dx (touch) and installed Win7  Ultimate (64 bit).  I have downloaded all drivers available on HP website and installed on my laptop.  There is only one unknown device left (acpi\msft010), and I'm unable to to find the correct driver.  My problem is I'm unable to use the touch screen of the laptop, I've googling and found that is there must be a problem with with the Human Interface Device, but when I've checked the Device Manager no Human Interface Device is on the list.  Please could anyone help me out.  Thanks in advance

A:Touch Screen of HP Envy m7-n101dx (touch)

Hello @JeffJadoo, Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community! I understand that you are having an issue with the Touch Screen, and wanted to assist you! Did the notebook originally ship with Windows 10?  How did you go about formatting the notebook, and installing Windows 7?  You may be able to use the Recovery Manager to restore the drivers, however, based on how you installed Windows, the Recovery Partition may already be removed.  You can also try reviewing the following document, to see if the information helps: HP Notebook PCs - Touch Screen Issues (Windows 8) Please post back with the results.  It is possible that the Touch Screen may not be supported for Windows 7 on that particular notebook. Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-of-HP-Envy-m7-n101dx-touch/td-p/5562972
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I'm on the Driver Download page for the S400 Touch, but I have no idea which driver is for my touch screen.  There are display drivers and mouse/touchpad drivers, but neither of them say anything (at least I don't see it) about the HID touch screen.  Running Windows 7 64bit.  Any ideas?

A:S400 Touch - Driver for Touch Screen

Hi DJwhiteSquall,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are looking for the display drivers for your Lenovo S400 touch laptop.
 
As per the specification of this laptop  has AMD Radeon 7450M Graphics card, however please share the serial number of the laptop through private message as this help us to assist you in better way.
 
Click here to send the private message.   
    
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/S400-Touch-Driver-for-Touch-Screen/td-p/2033027
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Hi, Just a quick question, we have one hp touch laptop model # 13-a200nx Pavilion series, and it touch has broken. I wanted to know can we replace its touch with non touch screen ? is there any availability?  Thanks

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Replacement-of-Touch-Screen-With-Non-Touch-HP-Pavilion-13/td-p/5817454
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Touch screen on our HP Pavilion 23ST Touch All in One PC P2N42AVstopped working after about 6 months. I reimaged and restored it back to original system. To make sure nothing waschanged by any updates that may have been done.I cannot see any options in device manager for the touch screen.Everything else is working just fine but no touch screen functionality. doing F2 and trying component test. Touch screen isn't there.It is like it disappeared.   This id used in a business and it was working 18:00and the next morning nothing.

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/touch-screen-on-our-HP-Pavilion-test-Touch-All-in-One-PC/td-p/5732174
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window 8.1 check pc info Pen and touch : No pen or touch input is available for this display No pen and touch in control panel I'm ready install drivers completed  how do I?

A:My desktop B50-30 Multi touch touch screen not wo...

Hi keerati,
 
Welcome to Lenovo Community Forums!
 
Check the Touch funtionality in OKR environment.
    Turn off the computer and Turn it back on and right away start tapping F2.
    Select Recovery. Once in the Recovery screen Test the touchscreen by touching any of the option if it will respond.

If the touchscreen works in OKR Environment, I suggest you perform a One key recovery (expect dataloss).
 
If the touchscreen still did not work in OKR Environment, I suggest you call Lenovo Technical Team for assistance.
 
Regards
Solid Cruver
 



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

https://forums.lenovo.com/t5/Lenovo-A-B-C-N-S-Flex-Horizon/My-desktop-B50-30-Multi-touch-touch-screen-not-working/td-p/2102387
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The touch-screen monitors are probably more expensive than your regular LCD Monitor...

A:Will anyone buy a touch-screen monitor just to use the touch feature?

http://www.newegg.com/Product/Product.aspx...N82E16824205010Just a little more expensive. I think I would get one?

http://www.bleepingcomputer.com/forums/t/187655/will-anyone-buy-a-touch-screen-monitor-just-to-use-the-touch-feature/
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My screen developed a running crack and is now operating sporadically. The bottom right corner of my screen was not flush with the lid and yesterday I gave it a hard push and the screen cracked. It cracked where my thumb pushed and created a running hairline crack to the top of my screen. The budge is still not flush as the push only cracked my screen and now my laptop is working sporadically. My laptop is still under warranty and I'm really disappointed that this defect has created new issues. Who do I contact to get this repaired under warranty?

A:cracked screen

Hi @amtrak11, To contact HP Support: Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/cracked-screen/td-p/5696191
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So, i just bought my hp envy from bj's LAST THURSDAY!!! LAST THURSDAY!!!!  I closed my computer last night and when i got up this morning to use it the crack was there..... as others have posted starting at the top and going down the right bottom of the screen.... i'm soooooo upset.....  this has  NEVER happen to me before......  i'm going back to bj's tomorrow and i'm not sure what will happen, but this was a very disturbing situation!!!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-screen/td-p/5753670
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So, i just bought my hp envy from bj's LAST THURSDAY!!! LAST THURSDAY!!!!  I closed my computer last night and when i got up this morning to use it the crack was there..... as others have posted starting at the top and going down the right bottom of the screen.... i'm soooooo upset.....  this has  NEVER happen to me before......  i'm going back to bj's tomorrow and i'm not sure what will happen, but this was a very disturbing situation!!!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-screen/td-p/5753666
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The screen on my Spectre has cracked twice. I have extended service protection, so it was replaced each time. Last time, the repair person specuated that the heat from the computer may have cracked it. He suggested that when I turn it off, I put some sort of protection between the screen and the keyboard. Does this sound crazy? Does anyone have any suggestions about how to keep the screen from cracking? I am scared to actually take it any place, so it is no longer "portable:"  This kind of defeats the reason that I bought it. I am definitely discouraged. 

A:Cracked screen

Hi @SkippyCross,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the screen. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-screen/td-p/5603744
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My product is less than 3 months old, has not been mis-handled or abused in anyway, on the contrary as it was a very expensive purchase for me I have been exceptionally careful with it's use been mainly reserved to my desk. I am shocked and dissappointed to find it has developed a cracked screen overnight, virtally witout any apparent reason!! Upon reading this forum it appears to be a defect in this particular model. I am at a loss on the best way forward. Please help, this is definitely unexpectable for such a high end product.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Screen/td-p/5639303
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i was given a casio be300 pda. it was given to me with a cracked screen. can that be fixed and where and/or how. i was thinking that comp usa or some other computer store. any suggestions? thanks for the help!
 

A:cracked screen on PDA

Your probably going to have to go to casio, I doubt any of the places you mentioned will touch it. Had trouble about a year ago with one and it got sent back to the manufacturer, it was under warranty, gotta be expensive to have it replaced.
 

https://forums.techguy.org/threads/cracked-screen-on-pda.135204/
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My laptop was accidentaly dropped and sadly the screen cracked The laptop works perfectly fine No black screen BUT the touchscreen is not working I tried pressing the screen harder but still no touchscreen working Cracked Screen I noticed that when i push press the monitor the inside part Maybe it's the LCD or idk is untouched And only the Glass from outside Maybe it's the digitizer or idk xD Cracked Screen is cracked nbsp now here are my questions - what should I replace The LCD or Digitizer or the front glass or something that I don't know - How Can I replace it - Can i replace it with a different Screen Model type Coz I think a TouchSmart Monitor screen is a hard-to-find item here in my country btw im from Philippines so i might use different model if possible IF NOT - Where can I buy this kind of Monitor Screen Please suggest me a place or an online shop to buy from An online shop that can deliver here in ASIA

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Screen/td-p/5747406
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Laptop fell from table and there is crack on screen. I need to replace screen. I checked on internet and there are few different types available in screens like IPS, FULL HD for my laptop. How do I know which screen is compatible with laptop. Laptop model is Dell Precision M4600.

A:Screen Cracked

Hello. You have posted your question on the Laptop Audio discussion board. This is out of my area, which is laptop audio, but I would go to the parts-people (Dell parts specialists) and enter the service tag of the laptop in the box under "Not sure which LCD screen fits your laptop", then if still needing more help, chat with one of their parts experts.

http://en.community.dell.com/support-forums/laptop/f/3517/t/19678808
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Came back from Uni this morning and opened my computer screen to find it cracked near the camera, the cracks are spreading each time I look at it and now the touch screen isn't working properly (it does on and off).No real impact that I can recall it was in the same bag as all my text books, bit disappointed I only bought it at the end of June.

A:Cracked screen

Hi, Sorry I don't know what is your Spectra. All I know: HP has many models/products of laptops called Spectre and they are very thin machines. They are built to last but still not like tanks. Without a good protection inside ANY bag, very hard to predict the result. Now, what is your machine ? Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-screen/td-p/5760913
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My screen is broken and I got in December so I have a warranty

A:Screen cracked

Dear HP Customer, If you have purchased any additional careapck like ADP ( Accidental Damage Protection) then you may reach our Technical support and can initiate warranty services provided it falls under the terms and conditions. However, you can walk into any our HP Authorised service center and can get the unit diagnosed for the LCD replacement and the cost if the unit does not have ADP. Further information can be obtained by contacting our Tech support. Contact HP:http://www8.hp.com/us/en/contact-hp/support.html Thanks,Mahesh




I work for HP

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Screen-cracked/td-p/5606413
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I have had this laptop for 3 months  brand new I haven't used it in 3 days I take it out of the computer bag and go to open it tonight and the screen is cracking right in from of my eyes ... It was un believable. I going to call Hp and the retailer I bought it from I'm going to see who is going to be able to assist me with either a return or exchange for faulty product  and I have my rciept just ridiculous .

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/cracked-screen/td-p/5646943
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Hi,  I recently bought this laptop and the screen is cracked.   How would I be able to fix it? Also I do have a limited time that I would need it to be fixed by if it is possible for a fast track way to fix it.  Thank You.  Tamara

A:SCREEN CRACKED

Dear HP Customer, If you have purchased any additional careapck like ADP ( Accidental Damage Protection) then you may reach our Technical support and can initiate warranty services provided it falls under the terms and conditions. However, you can walk into any our HP Authorised service center and can get the unit diagnosed for the LCD replacement and the cost if the unit does not have ADP. Contact HP:http://www8.hp.com/us/en/contact-hp/support.html Thanks,Mahesh




I work for HP

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/SCREEN-CRACKED/td-p/5606377
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I opened my laptop tonight and the screen was cracked I carried it downstairs and did nothing to it so it is so WEIRD nbsp I just spent an hour on the phone and politely explained my situation the person on the phone said it is to fix nbsp I explained my dissappointment and said this had to have happened before it is clearly a defect nbsp They told me nope so I paid the Cracked Screen like everyone else and then I get on the forums and it is rampant nbsp Clearly HP has a problem nbsp I am pretty nervous becuase I just bought a boat load for my employees and this thing just cracked this easily I am seriously considering not ordering any Cracked Screen more nbsp I fought everyone they all wanted the surface but we might have to reconsider nbsp Sorry HP I think you are great but you need to figure this out and not charge everyone so much to fix it nbsp Too bad the laptop is awesome and the screen was amazing nbsp

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Screen/td-p/5822799
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As I type, I am looking at the unfortunate landing place for my 4 yr old's wooden ball that slammed into my laptop screen. It is cracked and has black lines growing by the minute. It is an HP laptop model dv6-1245dx. Does anyone have any advice on how to find and change such a screen?

A:Cracked Screen

heres one... HP Pavilion DV6000 Series Laptop LCDs (15.4-wxga-1CCFL) BRAND-NEW starting at $88.00

http://www.vistax64.com/general-discussion/269846-cracked-screen.html
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I left my Pavilion 360 running last night and it didn't hibernate (weird)- when I woke up a few hours later, the LCD screen had popped out a bit from the housing on the upper left hand side (even weirder!) so I pushed it back in and closed the lid.  When I opened it this morning, there is a crack that starts in the bottom middle of the screen and radiates up and out- going to both upper left and right corners and the touch screen no longer works. It's still under warranty but I know that the screen is not covered. It wasn't dropped or misused in anyway! Is there a known defect?

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-360-screen-cracked/td-p/5707517
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i put my laptop closed lid after using last night and in the morning it has a cracked screen.. now i need to find a store in melbourne, australia.. where can i find one

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/cracked-screen/td-p/5798061
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Hi, I was wondering if someone knows if this "cracked screen" issue was resolved. I just opened my laptop which has been just sitting on top of my desk and found a cracked on the screen (a line that starts at the top right corner and ends at the bottom rigth corner). I'm surprised because I am extremly careful with my stuffs and I haven't taken this computer out of my apt, it has been just sitting on top of my desk. I can't even understand what happened!!!. If someone knows something please reply. I appreciate any information I can get. 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-cracked-screen/td-p/5684804
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I have product number K2Z69AV. I dropped my laptop and cracked the screen. It is only 10 months old and still within the mfg warranty period. Will the warranty cover this? How can I find out and who do I send it to, if covered?Thanks











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A:Cracked Screen

Hi, The answer is no. Not unless you are subscribed to ADP (Accidental Damage Plan) that HP offers. It includes liquid spillage, Accidental drops ets. Manufacturer warranty is for component replacements only but it doesn't include any customer induced damage. This is the number that you should call. HP SUPPORT: 1800 474 6836. Give them you computer's serial and product number for them to create a ticket for you. State what happened to the computer so you could get a support immediately.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Screen/td-p/5507046
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I have a Gateway laptop modle6518gz with a cracked LCD screen . How can i replace the screen.
 

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Hey all,I ust opened my laptop to find a cracked screen. I have no idea what happened. The touch is working on only the side of my screen above the crack. What can I do to fix it and how much would that cost?Thanks

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Screen/td-p/5797337
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I recently cracked my screen on the way to class.  Everything works fine, except that I cant use the touch screen now.  The LCD part isn't broken, just the glass covering it.  Theres four little hairline cracks down the middle extending from the microphone hole.  How much would it be to replace?  And how should I go about doing it?  Thank you!

A:Cracked screen

We will need to know the exact model. Maybe all you need is the glass and digitizer and that part is available usually on eBay. The replacement is not easy and usually the best thing to do is take it to a cell phone repair shop as they know how to work with touchscreens better than most computer repair places. 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-screen/td-p/5600148
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My bag fell off a table and my laptop screen cracked. Where can I buy a replacement screen for model m6-ap003dx?

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/hp-envy-cracked-screen/td-p/5763575
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i purchased this laptop in July.  It is usually in a stationary position and location - and does not get moved around.  I closed it last night, and opened it this morning to find two cracks in the screen glass.   In no way was this due to handling damage.  I am reading about many other cracked screens now.  Would someone from HP please contact me with a remedy?  I assume it can be replaced at no cost?

A:HP Spectre 360 cracked screen

@averill

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-360-cracked-screen/td-p/5826478
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When I opened my laptop this morning the screen was cracked. This laptop never leaves the office desk and has never been dropped or mismanged. So I just off the phone with HP support about my HP Spectre and they stated that since screens can't "randomly" crack they will fix it for $300. Is there anything I can do because from a cursory look on these forums I am obviously not the only one. I would understand if I was the only one crying wolf but it seems this is a problem with design/manufacturing flaws with this laptop. I appreciate any help or advice you might have for me to fix this as it really pains me to pay that much money for something I didn't do!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-Screen-Cracked/td-p/5637297
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looking for replacement cannot seem to find one that is reasonably priced, can you offer any suggestions?

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-HP-Spectre-XT-screen-cracked/td-p/5702116
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I have the same issue. Fine crack appeared in my screen which now increased. The laptop was never dropped and was in the neoprene sheath. I just called Hp service here in Singapore and they have stated it will cost approx. $1000 to fix it. They claim they can't just replace the glass even though the display works fine.Obviously this is totally unacceptable and I have asked that this be escalated before I raise the matter with CASE. (Consumer affairs).I expected better from HP.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Hp-spectre-cracked-screen/td-p/5654506
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I ordered a Yoga Pro direct from LENOVO very late December - delivered around January st I didn't have the time to unpack and examine for about a week nbsp I unpacked and first turn on the computer around January and over the next few days spent just a brief amount of time setting it up updating etc nbsp My time playing with the computer was brief just - minutes every other day or so nothing more than a general look and feel nbsp I was impressed with the look and feel the build quality and performance nbsp Over the weekend things changed for the worse I was working with the unit in my living room in the morning closed the lid placed in on the coffee table nbsp Later in the afternoon - some - hours later I sat down picked up the Yoga Pro and in short order noticed a crack extending from top left - just at the end of the LENOVO name Yoga 2 and Pro Cracked Screen more.... - down to the middle of the bottom nbsp The Yoga was treated with white glove delicacy Yoga 2 Pro Cracked Screen and more.... the entire time since it left it's box nbsp I currently have numerous laptops including LENOVO and tablets from APPLE ACER LENOVO AMAZON etc I have never experienced anything like it nbsp The ONLY ideas I can come up with fall into two categories nbsp - the design is inherently flawed nbsp nbsp nbsp There is noticeable flex in the unit - both the Yoga 2 Pro Cracked Screen and more.... keyboard and screen - yes - it is minimal I never twisted or nbsp stressed it in anyway beyond gentle normal operation nbsp Perhaps the glass can't handle it nbsp Maybe nbsp theglasssize installissuchthatitcan'thandlethenormalstress nbsp - The unit has issues with thermal expansion During the - hours when the laptop was on my coffee table - the sun had come through the window and warmed my coffee table Yoga 2 Pro Cracked Screen and more.... and everything on it nbsp The Yoga was noticeably very warm when I sat down to work on it nbsp I thought I heard a very faint 'crack' or 'snap' sound as I was opening the screen Though I nbsp can't be sure nbsp Wondering if anyone else has had a similar experience nbsp I called LENOVO this morning and have shipped the unit back for a full refund nbsp The other 'issue' was the native resolution - running programs and apps nbsp The screen is very hi resolution and looks good nbsp though it was on the dark side even with max brightness darker areas of photos videos loose distinction everything goes to black maybe I could have adjusted otherwise but never got the chance nbsp Chrome browser running as a WIN app is useless the font is so tiny you need jewlers loops to see anything - and trying to use a fingertip for navigation is impossible The same for other funtions yes the very high resolution is great nbsp -but usability is very limited and will require running in a lower - non native resolution if youy want to run applications software nbsp Thanks nbsp nbsp

A:Yoga 2 Pro Cracked Screen and more....

Hi, I too have had the same problem. I had received my Lenovo Yoga 2 "Pro" today and when I first put it on my lap and opened it, I heard a crack. Oh what a traumatising sound it was. I investigated further and found that I had the same crack as yours. From the Lenovo sign all the way to the middle... I'm pretty sure the Yoga 2 "Pro" isn't so much of a Pro after all. The build quality is something out of a $500 laptop. The ridiculously thin glass and the bendy plastic isn't ideal at all, the Lenovo team clearly did not know how to design a laptop. I mean afterall, this is Lenovo "the king of laptops".  The reason why I am so offensive is because I had an unforgettable experience with my Surface 2 a couple of months ago. On the same day I received it the device crashed. I took it to a separate serviceman because Microsoft couldn't be bothered to have proper worldwide support. The Nvidia Tegra processor was faulty. You know, it always baffles me why Apple is considered the best. It's because it is, come to think of it. I have NEVER heard of a hardware issue out of ANY Apple device. The build quality on Apple devices is so professionally made, so professionally examined that it is completely out of Lenovo's league. No company can compete with Apple on build quality.  Apple are professional unlike Lenovo. Dan  

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-2-Pro-Cracked-Screen-and-more/td-p/1404499
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I have bought my laptop from India. My Laptop's screen got crack while I am in USA. Can I get it repaired in warranty scheme in USA?

A:Laptop screen cracked

The international aspect is not really the issue. Warranty does not cover accidental physical damage in any country. You say it "got cracked"? How? The only way that would be covered is if you purchased accidental damage insurance. 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Laptop-screen-cracked/td-p/5647347
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Greetings I have now joined the Club of upset extremely disappointed and PO'd HP Spectre Touch Laptop Owners who now how the most expensive paperweigh with a CRACKED SCREEN nbsp I saw the pages of compliants about the similiar problem nbsp I called HP and got their same lame excuse for not wanting to take the moral and ethical responsibility to admit this is a problem and try to blame it on abuse nbsp Mine like the vast vast majority of other Owners was exactly the same situation nbsp My laptop always sits on HP screen cracked spectre my home office desk never been in a computer case backpack etc nbsp In fact has never seen the light of day nbsp Simply turned it off gently closed the laptop went to bed and suprise surprise surprise next morning the screen had a crack from top middle to lower right nbsp Now my screen doesn't work at all and the arrow HP spectre cracked screen gets stucks and blinks all day nbsp Shame on HP for hiding them heads in the sand on this one nbsp Hopefully by this time isn't their a Lawyer out there who has this same problem and willing to take on a class action suit or behalf of us dissatisfified owners and get OUR MONEY BACK nbsp We can only hope since HP is the least Customer Focused Company I ran across in many many years nbsp Very Sad

A:HP spectre cracked screen

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-spectre-cracked-screen/td-p/5844993
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I have an HPEnvy x360. Yesterday I opened laptop to find screen cracked. Could not figure out how or why since the laptop stays in the same area and has never been dropped. Then I did a search and found it is a common problem in many HP laptops, and costs hundreds of dollars to fix.  Is HP doing anything to address this problem? My HP ENVY is still under warranty, but not sure screen is covered.  This laptop has been the WORST experience ever in all my years of using desktops, laptops. Before this happened, in the first 5months, I had to contact Support more than I did in 5 years of owning MAC and more than 10 years of owning other desktops.  That's just wrong. I want my money back.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-ENVY-screen-cracked/td-p/5709132
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I just got this laptop for school and somewhere between school and home my screen cracked. The computer is still under waranty. What should I do?

A:Cracked/busted Screen

Unfortunately, a cracked screen is not covered under Standard warranty. If you added Accidental Damage coverage it will cover it.  >>Contact HP

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-busted-Screen/td-p/5760766
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I bought the Envy nbsp at SGD in July The machine started to shut down on its on the th Sep I thought it is some microsoft updating Have to switch the system on a few times in a day On the th of Sep the screen cracked spider web style The laptop was not moved at all from the previous day Called HP Singapore for help and they said the screen is not covered under 15 Cracked Screen - Envy warranty I continue to use it with the cracked screen by projecting it to an external nbsp monitor as i need to finish my work and could not afford any downtime Sent the machine for diagnosis on the Oct and they quoted SGD for repair I felt in duress because i needed the machine There is no stress test done on screen panel or whatsoever test and i really felt taken advantage of by their customer-induced claims In a way HP or their servicing centre made me feel that I lied And reading the forums here on cracked screen HP stands firmly it is never their fault This is abysmal attitude towards genuine customers And my laptop is less than months Cracked Screen - Envy 15 under Cracked Screen - Envy 15 warranty Helpless in Singapore nbsp

A:Cracked Screen - Envy 15

The screen can be fixed for less than that...perhaps half if you are willing to install it yourself. HP does staunchly maintain that the screen does not crack without some external force being applied...indeed all laptop makers take this position or a laptop would cost half again as much because of the added warranty expense. 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Screen-Envy-15/td-p/5805079
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I turned off the machine and put it  on the shelf.  When I woke up the next morning,  the screen was cracked  and only one side turned on.  I purchased it new  this past September because I loved my c720 so much..  How can I get this  fixed?

A:The screen on my cb3 111 cracked over night.

Hello, As your laptop is still under warranty, I suggest you to contact your Acer service customer or your reseller.

http://community.acer.com/t5/Chromebooks/The-screen-on-my-cb3-111-cracked-over-night/td-p/417195
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My screen just cracked for no reason on my Specture.  I have had for about 6 months and this is the second HP Spectre that has cracked.  The first one cracked for no reason around the 12 month period and I called HP and they said they were out of warranty and they would not replace it and it would be around $700 to replace my screen. I should have never bought another and HP should replace both after reading these posts.  I need help, I feel like filing a small claims case for both.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Second-Spectre-Screen-Cracked/td-p/5661735
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http://www.****

There is a crack in the glass on my laptops screen. HP DV7 1020 US 17" LCD WXGA @ 1440x900.

If this site doesn't work can someone direct me to a service that can help replace the glass/whole screen?
 

A:Laptop screen cracked

Any laptop repair shop will do

Note: I needed to remove the shop website you quoted, this can be regarded as spam posting - sorry.
 

http://www.techspot.com/community/topics/laptop-screen-cracked.115632/
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My pavilion fell off my hands a few days ago. It has a crack at a corner. The touchscreen has stopped working all over. i wanna know if id need to buy juat the screen or a whole new package

A:cracked pavilion screen

a_josiah Hello;Allow me to welcome you to the HP forums!Sorry, but this is just a community forum staffed by volunteers and we have no way of troubleshooting or repairing your PC from here. My guess would be that you would only have to repair the screen, but a dropped laptop can also damage the hard drive and the keyboard. Unfortunately, we also have no way of providing repair estimates.For that information, your only recourse is to take the PC into an HP Service Center and have them look at it.Here is a link with information on HP Service Centers: http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004Good Luck

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/cracked-pavilion-screen/td-p/5807565
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I turned off the machine and put it  on the shelf.  When I woke up the next morning,  the screen was cracked  and only one side turned on.  I purchased it new  this past September because I loved my c720 so much..  How can I get this  fixed?

A:The screen on my cb3 111 cracked over night.

Hello, As your laptop is still under warranty, I suggest you to contact your Acer service customer or your reseller.

http://community.acer.com/t5/Chromebooks/The-screen-on-my-cb3-111-cracked-over-night/td-p/417195/jump-to/first-unread-message
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I bought my laptop at bestbuy in 2014, the screen cracked. apparently the LCD still operational. the crack is expnading day to day and makes uncomphortable to use.  I am looking for a replacement. Where can I order from? Best regardsCarlos Moamba

A:screen cracked, need replacement

Hi, Please bookmark the following if you wish for future references:              http://partsurfer.hp.com/Search.aspx?SearchText=E8G72UA You can buy from there or use part number to buy elsewhere such as Amazon:   https://www.amazon.ca/HP-744369-001-13-3-INCH-DISPLAY/dp/B00IY1EW7Y   (No available now - sorry. You can try other online shops). Regards.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/screen-cracked-need-replacement/td-p/5809368
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I have an Inspiron in and noticed in Screen 1 13 Inspiron Cracked 2 yesterday that I could not access the right side menu nbsp On further investigation there are small cracks emanating from the nbsp inboard corner of the right hinge nbsp The damage has rendered the touch response of most of the right half of the screen non functional I ve been on the Inspiron 13 2 in 1 Cracked Screen phone with Dell Support if it can be called support nbsp and have heard the same old story that it s quot Customer Induced Damage quot nbsp If it s customer induced because I have to open the screen to use the machine then yes I induced the damage nbsp I also have to open the door to drive my car but if the latch failed I doubt it would be considered Customer Induced nbsp Dell has a bad design here the ultra thin bezels and screen don t provide enough support for the glass nbsp Being fed a line about not selecting to have Accident Coverage is just corporate response nbsp to get out of owning up to paying for their poor design decisions there was no accident to need coverage for If there were some sort of real accident that caused the crack I would have no issue paying the quoted Canadian plus tax to get it fixed This is not the first issue I ve had with this machine and it s always the same story with support there is nothing they can do nbsp Everything from the Active Stylus on the Special Edition anybody who bought early will remember this one nbsp to the standard Wh battery not being large enough to last longer then a few hours on the i versions not even close to the originally quoted time another poor design decision and hiding behind the actual times may vary disclaimer I would really like to see Dell step up and act like the market segment giant they are and deal with some of these customer issues instead of hiding behind policy like Customer Induced Damage nbsp As a customer I should not be responsible to cover the cost of design flaw

A:Inspiron 13 2 in 1 Cracked Screen

Hello!  From my understanding Dell tests their equipment against general use failure before selling a specific model. That being said stuff can happen that is beyond your control, so what I would do is post your issue on the Customer Care forum here.  Please note they will not be able to answer anything until Monday. 

http://en.community.dell.com/support-forums/laptop/f/3518/t/19986544
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I opened my laptop just a few minutes ago to discover that some how my screen had cracked. I am on it now and it has two round black spots and some black lines, but atleast the whole screen isnt out. My question is how much would it cost to get fixed, who could fix this and what can I do to prevent this from happening in the future. I appreciate all help and advise.

A:My HP Spectre XT screen just cracked!

Choose your country here to get phone support for Envy>Contact HP

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-HP-Spectre-XT-screen-just-cracked/td-p/2328753
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My laptop (the one in my specs) screen is cracked which has basically made he computer unusable. I don want to replace the whole computer because of the prise.

I rang up Asus and they said that will set me back $450. That seemed bit too much so i checked on the net and found some sites (screentekinc and LCDsforless) that sell laptop screens much cheaper then Asus. But you have to install the screen yourself and i have never heard of these websites before so they could all be scams.
Anyone have any ideas?

Thanks

A:Laptop Screen cracked ? What to do?

Laptop LCD Removal Instructions

http://www.sevenforums.com/performance-maintenance/101900-laptop-screen-cracked-what-do.html
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Once again, I have got the same problem. Just closed the laptop after finishing my job, and when I opened it another day, touchscreen on the right side of laptop just stopped working. Then found a crack in the right bottom side of the laptop. Was wondering if it actually happened magically, but then tried to search for this problem on internet. And here You go, there are 9 more forum pages of very similar posts. I was happy about this Spectrex360 laptop, it worked flawlessly. Now I feel robbed, as it is almost brand new, 4 months old. Our local service center did not even try to discuss and instantly told that screen cracks are not under warranty. How can I convince them that I actually only closed and re-opened it? Any ideas?  

A:Re: My HP Spectre XT screen just cracked!

Hello @vladas88,I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works,this post has instructions. Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Re-My-HP-Spectre-XT-screen-just-cracked/td-p/5715081
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I have had my Yoga Pro 3 for four days and the screen cracked.  I did not drop it or damage it, it just happened upon opening.  Customer Service is less than helpful and kept telling me it was my fault.They said they will send a technician out for $169 plus the cost of the screen which they could not give me a price on.  They wanted my credit card number up front.  If I can find a way to return it, I will.I think it is sad that they will not stand behind their product.  I paid over $1600 for this, and for it to crack in four days is unacceptable.I will not be purchasing Lenovo prodcuts in the future.  Unacceptable and uncaring customer service.  It is as if they simply read from a script.

A:Yoga 3 Cracked Screen

Try calling back and ask to speak to a supervisor or lead. This is true with any company you call. If you are not getting the help you believe you should be, always ask for someone higher up the food chain.

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-3-Cracked-Screen/td-p/2077112
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Hi all I was using my laptop as usual today and noticed the that my cursor was moving around randomly. At first I thought it  was a software issue , but then i noticed a tiny crack at the bottom left corner of the screen. I have not abused my laptop, it's never been dropped . I browsed through the forums, apparently it's not unusual for the screen to rack spontaneously. Had a chat with HP customer service, and they are charging $ 431 to replace it !Is this a fair price ? Given the amount of complaints on this "premium" laptop, I wonder if it's a manufacturing defect ? Should I pay them for repairs ? Try a local laptop repair service or geek squad ?I am very disappointed that such a expensive laptop cracked in less than 6 months . Thanks  

A:Cracked Display screen

Issue with display or left hinge is observed commonly due to wrong handling of display.Normally users tend to use their left hand to tilt or open the display and knowingly or unknowingly use the left corner of display in doing so and that results in issues. Since its a physical damage you may have to pay unless you have Accidental Damage Protection Policy.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Display-screen/td-p/5717344
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Recently, i dropped my laptop and cracked the LCD screen. The screen is now shattered into 4 parts. The left topmost part is currently working. however, none of the other parts are currently working. i was wondering if anybody out there could help me fix the screen. any help would be greatly appreciated.
 

A:Cracked Laptop LCD Screen

Hi tetnaux
Lcd screens cannot be repaired. You will have to buy a new screen. Sorry.
 

https://forums.techguy.org/threads/cracked-laptop-lcd-screen.35532/
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I was just using my hp pavilion touchsmart when I lifted it and the screen cracked. I never dropped it nor have I mishandled it so when it happened I was extremely surprised. The actual display still works fine, but the touch screen no longer works so I must use the finger pad and keyboard. I was wondering if I would be able to send it in to be repaired or exchanged, if it would cost me, and if so, how would I go about sending it in. Thank you!

A:Hp Pavilion screen cracked

@Anna508

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.

If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Hp-Pavilion-screen-cracked/td-p/5589270
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I stepped on my laptop and cracked my screen. I have it running thru an older monitor, only thing is that I have to run in safe mode with networking. I have heard there's a way to disable the laptop screen from booting up and then I can run normal mode again. Is this possible?
 

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Does anyone know if a cracked screen on a Samsung YP-T9 MP3 player can be fixed, and if so, any recommendations on where to send it for repair?
 

A:Samsung MP3 cracked screen

I'm not sure but if so, you should contact Samsung itself and try to see if they can repair it for a cost.
1-800-SAMSUNG (1-800-726-7864)

* Mon-Sun: 9am-9pm (EST)

http://www.samsung.com/us/info/contactus.html#
 

http://www.techspot.com/community/topics/samsung-mp3-cracked-screen.111351/
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I Accidently cracked the screen on my 6 month old HP Spectre 12 X2 64 cost 700 12 a000na I cannot find a repair centre anywhere in Nottingham. I don?t seem to have much luck on the internet. Can you Help I know I will have to pay for its repair but I want a Genuine HP Repair. At a price I can afford After all I did pay 700 for this Computer. This tablet is working but touch response near the crack doesn?t.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Screen-on-HP-Spectre-12-X2/td-p/5707887
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I bought nbsp my computer months ago Got a first issue with the headphone not working i brought it back and x360 hp cracked screen spectre they replace it with a new one This is in between there days return and replace policy since then no problem beside the sound on this computer is poor but i hp spectre x360 screen cracked am always working with headphone or bluetooth The other day i open my computer on the morning and find a little scratch How can you scratch your computer when you just open it min after the scratch became a crack and got the bottom left of my computer to the middle top Then decide to reach HP support to send my computer to repair Thinking that it is under the warranty But not No warranty for screen damage This is a defect problem that HP should cover or recal the computer They shouldn't leave there customer unhappy with their product and their customer service handling situation Beside they will charge me for repair This is not fair that some people with the same problem get covered and other not This is the last time i buy HP product Use to love them not anymore A big company like HP prefer to have people pist of than to take care of them

A:hp spectre x360 screen cracked

@frenchspotting

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/hp-spectre-x360-screen-cracked/td-p/5607435
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So I purchased my Hp laptop as a refurbished laptop through Woot and received it a little over a week ago. I came home from work today to find that my laptop led (lcd?) screen had somehow cracked while I was gone.There was nothing that could have punctured it and the laptop had remained closed since I had left.It is a quite large black crack emanating from a central circle, and it causes my whole screen to flash white and flicker.I'm very distraught as I have only had this laptop for a little over a week and I'm not sure if this would be covered over warranty, even though I didn't cause this crack and I have no clue how it got there. If I did have to get this fixed out of pocket, how much would I likely be out for it?

A:Screen cracked on its own after 1 week, refurbished

Where are you located (country)? Screen panels are not as expensive as you think; something less than $100US and replacement is not that hard, either. We can get you a Manual and even a video. Getting HP to fix a cracked screen under warranty is going to be a challenge. 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Screen-cracked-on-its-own-after-1-week-refurbished/td-p/5700500
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Bought this laptop 4 weeks ago and thought by paying out for a better "quality" one that it would go the distance. Used it on Saturday evening, closed the lid and left on my desk. Came down in the morning and when I opened it the screen had cracks in it - no force had been used and nothing had dropped on it - everyone else was in bed apart from me. From looking on the reviews here and speaking to my IT delaer, there is an obvious design flaw with the screen that needs some investigation from HP - there are literally hundreds of customers that have had this same problem - can someone help on this please - I am very unhappy after paying out 900 on this to break after only a month !!!!Many Thanks inadvanceDean Johnson

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-X360-screen-cracked/td-p/5801104
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I mave managed to break the digitizer on this machine and it's now cracked...  Is it possible to purchase the digitizer for the machine or do HP offer a repair service? Thank you in advance.

A:HP Pavilion 23-q105na cracked screen

Hi Sven256, HP does offer out-of-warranty billable solutions. There are three main ways you can go about repair:  CONTACT HP SUPPORT FOR BILLABLE QUOTE You can call HP Support at +1 800 474 6836 and request they provide you with a quote for billable repair. The receiving agent may refer you to SmartFriend (HP OOW software and troubleshooting) but you specifically want to request a billable repair. Please have your serial number and model number handy when calling in.  CONTACT AN HP AUTHORIZED SERVICE PROVIDER (ASP) You can use HP's ASP search tool and search by zip code to find service providers in your area.  PURCHASE A PART FOR SELF-REPAIR I only recommend this if you are already out-of-warranty and are or have access to a qualified repair technician. If you can PM me your serial number (DO NOT POST SERIAL NUMBERS IN THE FORUMS PLEASE) then I can see if I can identify the correct spare part for your system. Parts can be ordered online through HP PartSurfer or through the parts store (+1 800 227 8164 OPT 3).




I am an HP Employee.

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Pavilion-23-q105na-cracked-screen/td-p/5772321
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Yesterday evening, the screen on my daughter's laptop started going haywire, and it was only after switching it off that I noticed a hairline crack in the screen, running from top to bottom.
It has not been dropped, or suffered any abuse, so cannot establish what caused it.
I contacted Dell this morning, who didn't even ask about the nature of the crack, just insisted it wasn't covered under the warranty and that I would have to pay for a replacement, (£283 for an engineer, or £201 for the screen only).
To be honest, if the screen was £50 to replace, I would just get over it, but I do not believe the problem was caused by accidental damage, (is there a way to prove that ?) and I wondered this was a frequent occurance with this model.

A:Inspiron 13 7347 2 in 1 cracked screen

Crush123 --
I'm experiencing exactly the same problem -- cracked internal screen but not dropped or banged into or pounded or any other kind of abuse.  This Inspiron is not quite 2 months old. The only human contact I was able to make was with a call center in India.  The fellow reiterated multiple times that the Dell warranty does not cover accidents.  I repeated multiple times that there was no accident.  We went around a few times and I finally asked to speak to his supervisor.  He said -- the supervisor would say exactly what he had been saying.  And declined to connect me.  Needless to say, frustrated fury is a polite way of describing how this all makes me feel.
You were lucky to persevere long enough to gather estimates for what a replacement would cost.  I never found any replacement cost information nor any instructions on where to ship a laptop needing a new screen.
How was your situation resolved?  Did you locate anyone who could tell you how to get your daughter's screen repaired/replaced?

http://en.community.dell.com/support-forums/laptop/f/3518/t/19663101
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A few months ago my laptop's screen cracked. I've been using an HDMI cable to still use it, but my computer is getting full and slow and I want to perform a system restore but the HDMI cable doesn't kick in until I'm choosing an account. So I can't see when I'm trying to restore. Any ideas around this? Thanks.

A:Screen cracked, how can I restore computer?

Borrow a regular display to use. Connect it to the external VGA connector on the laptop. You may have to press a Fn+F?? key to switch the display from internal to external.

http://www.sevenforums.com/general-discussion/346953-screen-cracked-how-can-i-restore-computer.html
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Hello nbsp I recently discovered several cracks in my nbsp HP Notebook-screen As this particular HP Notebook is a touchscreen these cracks are quite nbsp annoying because it is making my computer open all sorts of things as it clearly thinks I am touching the screen when in fact it is a result of some sort of blow sustained to the screen I do not recall how these cracks were made but I fear by receiving some sort of blow to the backside of the screen I have taken the entire PC apart to see if there were any visible signs of damage to the display itself other than the cracked glass in front of it but no damage is to be seen As I believe nbsp the damage is a result of a blow to the backside of the screen I do fear that the display panel itself has suffered damage but not being able to see any damage I Cracked a screen x360 HP 13-A100 on come to ask for help nbsp First of all Is it possible that the display panel is damaged without me being able to see it The computer was completely turned off when I opened it up so I was unable to check the display panel with the computer running Second Can I somehow check the display panel myself to see if it Cracked screen on a HP 13-A100 x360 has suffered any damage Third As I need this computer quite badly I want to do the repair myself and would like to here whether I can buy an entire new screen with glass AND display panel as a spare part and fit it myself - and if so where nbsp The screen in question is a B XW and the notebook is a HP Cracked screen on a HP 13-A100 x360 -A x nbsp nbsp Thanks in advance for your help nbsp

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Cracked-screen-on-a-HP-13-A100-x360/td-p/5614450
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I opened my laptop this morning to find a cracked screen (bottom right ). Cracked screens have been an issue for many people with HP spectre 360. Need this to be resolved, and as I did not to anything to cause this, I beleive I should not have to pay for this. I welcome feedback about actions to be taken to resolve this problem.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Cracked-Screen-Spectre-360-Laptop/td-p/5660914
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After lot of search on screen spectre x360 cracked and impatience i am writing hear with lot of hope nbsp I am from india and received this laptop hp cracked screen on spectre x360 spectre x copper trim cracked screen on spectre x360 last december as a birthday gift from my sister from the US I am currently in india and have been delighted to use this product for months nbsp Two day ago after using it cracked screen on spectre x360 i shut it down and to my nightmare next moring i found a slight hair line crack on the screen which has now increased to lot of cracks after using as i had all my data on the laptop I called the CC India and reported the problem but they said as this product is not available here but have taken my complaint nbsp Its been only month and i have hardly used it i am really attached to this laptop nbsp i am so disappointed and restless dont know what to do please help me and provide me a solution and guide me nbsp

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/cracked-screen-on-spectre-x360/td-p/5610871
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I stood on my laptop the other day <doh!> and I have cracked my screen - its an Fujitsu Amilo Li1705 laptop (15.4"), does anyone ave any idea how much this will cost to repair or if I would be better buying a new laptop
 

A:Cracked Screen - Fujitsu Laptop

If it's a newer model, it will probably cost at least a few hundred to replace the screen.
Cheaper option may be to check eBay for the same model that is being sold for parts.
Then either replace the screen yourself or take it to a local repair shop.
 

https://forums.techguy.org/threads/cracked-screen-fujitsu-laptop.739784/