I've used win 8.1 before and touch screen is woking normally, when i upgrade to win10 and install all driver but touch screen is not working.
Please help me.
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My Ideapad S415 touch screen has suddenly stopped working. I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution. I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.
Go to Solution.
Welcome to Lenovo Community Forums!
First do a Power Drain
(If the battery is removable)
Remove AC and Battery and hold the power button down for 15 sec.
Turn the computer back on and see if the Touch capability is now detected under System Properties,
I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
Lenovo Technical Team
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The touchscreen stopped working suddenly on my Envy TouchSmart Sleekbook - dx At first i though it was like a normal failure and that will get fixed by turning the pc off or restarting so I did not pay attention to it until now that I screen- not touch touch... HID-compliant to working, use unable had restart my pc multiple times Currently running win I started to believe it was because of an update a few days ago since it was when the problem started but all drivers and everything is up to date I have checked for the HID-compliant Touch Screen driver and had to nbsp show hidden divices in order to find it I cannot enable it and when i check in the properties HID-compliant touch screen- not working, unable to use touch... the following message displays nbsp Currently this hardware device is not connected to the computer Code To fix this problem reconnect this hardware device to the computer nbsp I have no idea on how to connect or how it got disconnected I come from a similar thread but did not solve my problem I have been researching this for hours and have not found and answer Help please nbsphttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HID-compliant-touch-screen-not-working-unable-to-use/td-p/5747198
Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore. The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem. If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.
I facing the same situation right now. any solution please. left side of monitor is being "touched"?https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/IdeaPad-z400-Touch-Touch-screen-not-working/td-p/2225587
I bought a Lenovo G50-80 Touch Laptop, but for some reason the touchscreen is disabled and it also says that it doesn't have touchscreen on it.https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/G50-80-Touch-Touch-Screen-isn-t-working/td-p/3324184
I am not sure exactly at what point it happened but I recently found that the touch screen on my Elite X was not working The pen still functions fine not 1011 Elite working working/pen screen Touch X2 normally When checking the Elite X2 1011 Touch screen not working/pen working fine pen and touch settings I can only configure the pen settings and only Pen support is listed in view pen and touch settings The touch screen used to work in both the original Windows and then also after upgrading to Windows nbsp There have been no error messages and the event logs do not seem to indicate any problems it is as though the machine has just forgotten it is a touch screen nbsp I have tried reinstalling drivers reinstalling both Windows and going back to Windows to no avail I really loved this little device but ease of use is cut rather drastically without the touch functionality nbsp Has anyone else had a problem like this and have a solution Any help at all is greatly appreciatedhttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Elite-X2-1011-Touch-screen-not-working-pen-working-fine/td-p/5706793
Hey all, I woke up this morning and started using my computer to find that there were white spots on my computer screen that I had not previously noticed. I have had the computer for two years and haven't had any similar issues. There does not appear to be anything wrong with the pixels, as the color changes appropriately - it's just brighter. Furthermore, the bright spots on the screen heat up much more than the rest of the screen, which remains cool. I also noticed that, though this may be a separate issue, the touch screen isn't responding. Here is an image (it's much more noticeable on a white background): http://imgur.com/09sYisg Any help is much appreciated!http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Lighter-Spots-on-Computer-Screen-Touch-Screen-Not-Working/td-p/5745362
I noticed my touch screen is not working. So I took several steps to fix it but to no avail. The first step was checking to see if drivers were updated but I could identify where the were located in device manager..2nd step was to load hp support assitant and now that is not helpful because it will not open when I click on ? tabhttp://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Touch-screen-not-working/td-p/5806483
I have a new R - running on Windows The touch screen stops working randomly When it's working the driver is shown on the human interfaces list as uo to date and working When the screen goes off the driver disappears from the list Live chat told not touch working R7-572 screen me to install all the drivers shown on the list for my R7-572 touch screen not working model which makes sense R7-572 touch screen not working but when I tried the download goes into a zipped folder with no option to install I asked how to do this and he gave R7-572 touch screen not working me a phone no Rang the number and told I'd have to pay - for a brand new Acer product to get advice as to why Acer software won't work They gave me another no to call but they won't tell me how to download the drivers they just want me to reinstall the os with all the inconvenience that entails Surely you try the easier things first nbsp So please can someone explain to me how I install the zipped driver downloads
Hope that it is just drivers but what you do is to unzip the driver package into a temporary directory. When the touchscreen is working Right click on START (long press) and go to Device Manager>Human Interface Devices>HID compliant touch screen Click/touch Driver/update driver then select "Browse...on your computer, point to the temorary directory with the new driver and press NEXT. If it is a newer driver it will load it.http://community.acer.com/t5/Windows-10/R7-572-touch-screen-not-working/td-p/417314/jump-to/first-unread-message
Touchscreen function is not working. I've updated all drivers. What am I missing? Thanks!
CLM. To better help you we would need the exact model number or product number of your laptop/desktop??? REOhttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-screen-not-working/td-p/5642091
I have dell inspiron 5547 windows 10 installed it's touchscreen has stopped working.... What should I do... Plz guide....http://en.community.dell.com/support-forums/laptop/f/3518/t/19980999
Hello,the USB ports and touchscreen have stopped working on my laptop. I have run diagnostics which have come back will the following code on the USB test:USB port - Failed - 67PX7S-7RL86X-XD7WL1-8D3003 - 8/10/2016 Could someone please advise me what has failed here? THankshttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/USB-and-Touch-screen-not-working/td-p/5721800
I've had my laptop for 3 weeks and my touch screen has stopped working. I've read all posts I can find on this and reset my computer to factory out of the box.
Having read the posts I tried the Windows hot fix for the issue and it said it didn't apply. I'm going crazy and ready to give up on this and return my laptop. I would really like to fix this and move on. I noticed in the Human Interface drives I have multiple drivers that are the same and I do not see a driver for the touch screen.
Touch screen is not working. I upgraded. My notebook with windows 10. When problem seen then reset.by factory reset.still the problem is as it was..Give some idea
Hey @Krishnacisf,Welcome to the HP Support Forums! This is a great place to find solutions and help from our community! I would start by running the HP Support Assistant.The following are some helpful links for troubleshooting the HP Support Assistant or downloading the latest version:HP Support AssistantHP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8) Also run the Windows Update Tool as it may find, and update any old or missing drivers that you need. Once you've done all that, follow the steps in this document: HP TouchSmart PCs - Troubleshooting Touch Screen Issues Please keep me posted. You can always say thanks by hitting the Thumbs Up button below!Cheers,TechSurgehttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-screen-is-not-working/td-p/5586214
I bought a pavilion 23 like 2 year ago, it came with windows 8, it works perfect until the windows 10 update. i update my computer to windows 10 and the touch screen did not work, i call several times (a lot of times) to the hp call center and they told me to reverse de window 10 update because there were no driver to work with windows 10. I sent Email to suports assitant with no anwers then my coputer warranty ends i try instaling every update, but still not working. if someone could help me with this problem i would be appreciated. i would not go back to windows 8 because i do not see this as a solution to this Greatings from colombia
Hi @SilfredoAG, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-Screen-not-working/td-p/5762008
My touch screen on Acer product did work and now does not
I tried all the solutions go to device manager, human interface, touch screen not even listed tried to reload program did not work. What is the deal??
You could use the System Restore feature to get your computer back the time when it worked.
Recently i have installed windows 10 in my HP pavillion Ts 14 notebook.I did a clean instllation. After that i used the touch screen. but suddenly it sopped working.The reset button in tablet pc option in controll panel has also grayed out.Even in Hp Hardware Diagnostic there is no touch screen option to run the test.what should i do to solve this touch screen problemplease helphttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/touch-screen-is-not-working/td-p/5676754
My touch screen is no longer working. I continually get a sleep and charge message, as though the USB connectivity is trying to connect to a device - maybe connection to touch screen is dropping off-in. Any ideas. Thanks in advance.https://forum.toshiba.eu/showthread.php?93429-S50t-B-touch-screen-not-working
Hi, I relly need some help here! My notebook HP ENVY x360 m6 Convertibl never worked properly. The touch screen never worked as it should. Sometimes works, sometimes (most of the times) doesnt. I have contacted HP for suport and they did everything in order to mke work, such as format my laptop, touchscreen tests, etc... Nothing works. I have warranty and i need my notebook to go to technical assistance or even be replaced, because since the day i bought NEVER WORKED. i need some contact , email , phone number to schedule a thecnical assistance ! thanks a lot.honestly i would like to have my laptop replaced for a new one and working ! i just want the touchscreen to work!!!http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/touch-screen-not-working-properly/td-p/5745492
Boot device not foundPlease install an operating system on your hard disk.Hard Disk (3F0)F2 System Diagnostic For more information, please visit www.hp.com\go\techcenter\startup how do i get a new hard drive i dont have a warrenty on it i need help plz. here is the serial number 5CD4386QOShttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/my-hp-touch-screen-is-not-working-laptop/td-p/5651167
I dont recall when the issue has occured, but it has been a while since my touch screen has worked. It weird because under pen and touch it states that there is no inout for pen or touch when clearly my computer's touch screen once worked. What should I do to bring the once beloved feature back? Thank you for your help!http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-Touch-Screen-Not-working/td-p/5791014
I have a Yoga 11e and recently installed Windows 8.1 Enterprise on the device. After installation the touch screen was no longer functoning at all. I have downloaded every Chipset, Mouse and Key Board, Software and Utility driver found on the Lenavo website. When i go to the device manager under Human Interface Devices I have two yellow triangles for I2C Device and when I click on Proerties they both tell me " This device is currently waiting on another device or set of devices to start. (Code 51)". I have installed the GPIO drvier from the lenavo website as per other posting about non-functioning touch screens. This has not repaired the problem. I need some assistance or a driver for the touchscreen.
Please refer to:Yoga 11E Touch Screen Not Working (joorgo)https://forums.lenovo.com/t5/ThinkPad-Chromebooks-11e-X-and/Yoga-11e-touch-screen-not-working/td-p/2093247
Hello touch working X1 screen not Yoga people nbsp Shortly what has happened and what has X1 Yoga touch screen not working been done nbsp Machine arrived not our companys common brand Anyway Well first action was to install windows from USB stick Win Enterprise clean And plan was after that update the drivers Yes and all partitions were cleaned during the installation So no going back with those nbsp nbsp After installing everyhing Touch screen is not working I went trough the one topic that is located here on the page Found the wacom firmware update package and updated all that was inside the package Did use lenovo system update tool for updating everything imaginable there was Also bios was update nbsp At one point when I did the wacom firmware updates the PEN actually worked But at that time the touch with finger didn't work Well at that point I did continue updating and removing of devices drivers and reinstalling Well in the end I was again on the same situation that nothing on the touch screen works nbsp Has anyone else had these experiences I have started thinking that maybe there is actually some real malfunction on the touch screen Last thing I have done is I tried to install the first release of windows from usb This came to state where it asks for country localization information and when I continue from there it just reboots and takes my back to that screen So I'm in loop with that nbsp I also strated to think about ordering the recovery media for the machine but it would take time to reach me Can these recovery media's be downloaded from somewhere nbsp Thank you who ever reads and replieshttps://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-touch-screen-not-working/td-p/3431531
My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/touch-screen-stopped-working/td-p/5608235
I've looked through previous topics and there don't seem to be any from the past few months on this topic. In short, the touch screen is completely unresponsive. I've checked the device and it is enabled. Any thoughts on how to troubleshoot this? I've had the laptop for three days, and this the first time I've tried to use it, if that matters.
Doesn't work? Finger, pen, both? Are you running windows 10?https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Yoga-260-Touch-Screen-Not-Working/td-p/3374455
After a recent mandatory update the touch screen on my Envy started working oddly. When I select an item using touch it appears to "rick-click" the item instead of "left-clicking." This means that I cannot use touch to scroll or basically browse in any way. This problem is occurs in all modes (tablet, etc.) and restarting has not fixed the problem. Any help would be appreciated.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-Working-Oddly/td-p/5755021
I upgraded my PC from Windows 8.1 to Windows 10. Since upgrading the Touch Screen / Screen functions are no longer available or working. I checking windows itself there is no Pen or touch input available for this display?Please Help
Me too. HP Envy 15t-j100 quad. Currently on hold with HP tech support via Costco Concierge.http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Windows-10-Touch-Screen-not-working/td-p/5185292
When I purchased this device less than 2 months ago it was then loaded with Windows 8.1 64 bit. I was then offered to upgrade to Windows 10 64 bit. Since the upgrade the touchscreen will not work. I have tried all of the recomended troubleshooting on your site. I have also made sure that all drivers as well as the os is up to date. Please fix. The reason that I purchased this all in one device was because of the touch screen.
Hi there @KLMcNeill?Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understandthat after upgradingto Windows 10, the touchscreen is no longer working for you. Please post the full product number for your All-in-One. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?For now something you can try: 1. Go to device manager2. look for Human Interface Device3. then HID Compliant Touch Screen4. right click choose disable then re enable5. then test If that does not work-6. uninstall the HID compliant Touch Screen7. Scan for hardware changes8. test again. Let me know if this works for you.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Pavilion-21-All-In-One-Touch-Screen-not-working-since/td-p/5281374
My touch screen is not available on my 2710. It worked fine for a very long time.
Calibration is not available...System->About says "No pen or touch input is available for this display."
I noticed after I upgraded to Windows 10. (but that's not necessarily the precise time is dropped out, as I don't use it a lot)
I then downgraded back to 8. Not there. Figured that I might as well go back to Windows 10.
I did other things within same rough period of time. BIOS upgraded to A12. Changed out some drivers, etc.
I've tried drivers, checked the touch cable connection on the motherboard...but haven't made a single step forward.
Would love to hear some suggestions or ideas.
Thanks in advance.
From Win-X menu, open Device Manager and search for Human Interface Devices. Expand the HID list
Right-click HID-compliant touch screen and from the list of options displayed, make sure it's set to Enabled. Then reboot.
Note that Dell hasn't tested the 2710 for support of Win 10, but touch should work in Win 8.1
I am unable to re-enable the touch screen on my tablet.The pen works fine on the screen but it is not registering my hand touching the screenI have checked in Device Manager and the HID-Compliant Touch Screen driver is not showing in list of drivers - not showing under hidden devices either.I have updated BIOS to latest version, updated Digitizer as well as Fingerprint Sensor with drivers from HP sitePen/Touch settings will only allow me to set up Pen configuration - Don't get the touch optionStill unable to bring back touch screen on deviceAny ideas?http://h30434.www3.hp.com/t5/Business-Notebooks/Touch-Screen-not-working-on-HP-1011-x2-G1/td-p/5687139
I bought a new HP Pavilion 13-s102TUx360 laptop. Unfortunately its touch is not working.Kindly help me.Spoiler (Highlight to read)
sairu wrote:I bought a new HP Pavilion 13-s102TUx360 laptop. Unfortunately its touch is not working.Kindly help me.Spoiler (Highlight to read) Hi, Kindly follow the steps here http://support.hp.com/us-en/product/hp-pavilion-10-touch-10-e000-notebook-pc-series/6592739/document...
"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
My X1 Yoga's touch screen is not being detected by Windows. I tried running the Wacom firmware update tools suggested by other threads but they don't work -- the log file just says "No device". Neither finger touch nor pen work at all. I updated the bios and system interface foundation, didn't help. See attached picture for device manager. Any suggestions? Thanks!
New Bitmap Image.jpg ?80 KB
My Surface RT touch screen stopped working. I have done everything I can find on the internet trying to fix it from cleaning the screen with a microfiber cloth to blowing it away and re-installing everything.
The Windows button on the screen responds with the tactile vibrate, but the screen itself is not functioning as a touch screen. Any ideas?
I have exactly the same problem. I think it was the same time as an update. I have gone through all the steps including full reset - nothing yet has fixed the touchscreen. Microsoft website only offer is to replace it fro ?210 (UK)....http://forums.windowscentral.com/ask-question/383275-surface-rt-touch-screen-not-working-how-can-i-fix.html
I have lenovo idepad s400 touch, the touch screen is not functioning. It been a long time since i upgrade my Windows 8 to Windows 8.1. I do research some solution but still it's the same problem not functioning. I tried the disable nothing works and there were no updates of the drivers. Hope you answer my problems.
Go to Solution.
I have the same problem too for almost two years and I found the solution just this March 20. Install the LCD Firmware in your machine. You can use this tutorial to guide you through the process. If the LCD frimware link dows not work, you can download it [unverified link removed]. It worked for me and it only took a one-time installation. I've reset my laptop to go back to Windows 8 but unfortunately, I was coerced again to update to Windows 8.1 however, it did not screw up my touchscreen.
Let us know if problems persists.
Moderator comment: Link to unverified file removed..
Our Yoga has totally and completely stopped responding to touchscreen inputs. Completely out of the blue, no warning signs. Don't know if it was recently after a Win10 update. No other problems with the computer. I've tried updating all HID drivers through Device Manager with no success either. Any suggestions for what to check before we call it a hardware failure and try to either replace the screen or the laptop?https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-13-quot-touch-screen-not-working/td-p/3369603
Hi,Since we are standardized on Win 7 Enterprise in my department, we installed it on a new Elitebook Folio 1040 that came with Win 8.1 on it.I've been going crazy trying to find the correct driver or program to get the touch screen working but have had no luck. Any ideas? ThanksRobhttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Touch-screen-not-working-after-downgrading-from-Win-8-1-to-7/td-p/5656281
Hi, Since installing Windows 10, I am unable to use any functions of the touch screen. I had a lot of trouble with the mouse pad not deactivating with the button (as I use a plug in mouse most of the time) but I managed to sort that by uninstalling the driver and reinstalling direct from Lenovo. However, the touch screen is making me come to my wits end. I just cannot for the life of me sort it. Windows tell me that "No Pen or Touch Input is available for this display" Any ideas? Thanks in advance.
Go to Solution.
Hi, i have my I-pod of samsung with model number YP-P3JCS/EDC 8 GB. I got the problem in my touch screen. some portion of the screen does not works but some portion will works. Actually, i want to know how this problem can be sort out. Is it due to virus or something else???? Can it be recovered??? help me in this matter.
Have a new AIO 510S and cannot find how to enable touch screen capabilities. Pen and touch isn't an option in Control Panel. Any thoughts?https://forums.lenovo.com/t5/Lenovo-A-B-C-N-S-Flex-Horizon/AIO-510S-touch-screen-not-working/td-p/3479972
I have a POS system with a DigiPos 714A Touchscreen monitor and I don't know where or what drivers to install to use the touch screen. I cant find anywhere online whether I need a single touch driver, multi touch, or whatever other type. The POS system is running on a windows PC running Windows XP 32-bit and the screen has a ps/2 port and of course the usual VGA connectors. Help needed as screen is used for a business.
The touch screen functionality is no longer working and I have no idea why. Please help as I am not very good with computers.http://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/touch-screen-not-working-windows-10/td-p/5623523
Hi, got a 1yr old htc dual and for last few weeks, touch screen not responding to commands. Does anyone know the cause and or fix for this?!
I got my Lenovo Edge 15 back earlier this year from service (hard drive fixed) but when it was returned to me the touch screen no longer worked. There is no touch screen driver visible on the device manager either, nothing labled touch screen or anything similair, is there a way to re-isntall the touchscreen? This laptop was a 2 in one, tablet/laptop and used to be touch screen compatible / usable now it doesn't seem to work that way at all.https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Touch-Screen-Touchscreen-not-working/td-p/3400776
Touch screen is not working.I already tried to reinstall driver but still the same problem. Mouse and touchpad are working. I also removed already the battery for a while and cleaned the screen.Driver version is 6.3.9600.17041 date 21/6/2006 When i check the properties of "pen and touch" i find only one tab. The toch tab.In some screenshots i found different tabs "Pen options" "flicks" "handwriting" "touch" and "panning".Is it not strange that i only have there one tab page? Is there a keyboard combination to enable or disable the touchscreen? I also checked the bios but there is nothing in there to enable or to disable the touch screen.
Welcome to Lenovo Community!
- Press Windows + X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller (A111). You're going to uninstall this and check the box that says "Delete the driver software for this device". Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices. Your issue should be resolved!
I hope the above information helps.
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
My touch screen stopped working about a year after I bought this computer. Right before it stopped working completely random items started opening on the computer as if there was a phantom clicking on things. I thought it was a virus but none was ever found by many anti-virus scans and nothing else in the computer was harmed. I'm leaning more to thinking that it is a hardware issue. Any help is apprecaited! Thanks!http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-Stopped-Working/td-p/5677866
Just bought the Samsung All in One PC and the Touch Screen stopped working:
This is new territory for me although I know my way around Windows.
Any assistance on how to get the Touch Screen back on?
Hi all I have an XPS which I purchased in July nbsp It s an i processor and was bought with touchscreen For some months I had not used the touch screen until a few weeks ago nbsp However when I tried to Screen XPS working 13 Not 9350 Touch use the touch screen I found it no longer worked nbsp On investigation I found that Dell diagnostics didn t even recognise that I had a touch screen I have done extensive research online but have found no solution nbsp I have tried the HID power management process XPS 13 9350 Touch Screen Not working to no avail nbsp In control panel I have no Pen and Touch icons so I assume Windows cannot see the touch screen either I have read that this issue is related to Windows so it shows that it must be over a year since I last tried to use the touch screen nbsp Obviously I don t use it a lot but it is annoying that the laptop is not working as specified Is anyone able to helphttp://en.community.dell.com/support-forums/laptop/f/3518/t/19995175
My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same.
Hi @natalia1818, Welcome to the HP Support Community! I read from your posts that you are having an issue with your HP Pavilion 11x360 PC Notebook and the Touchscreen not working correctly. You might need to check that the Touchscreen is enabled on the Notebook. Here is a listing on how to do that: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driverRight-click, and select enable from the list.Confirm you want to enable. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook. I suggest at least 4 days ago as it will make sure to catch what changed the settings. When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues. Please let me know how this goes. If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/touch-screen-stopped-working/td-p/5608235
Hi, I have a HP Pavilion 23" All-in-One TouchSmart Desktop Computer and yesterday the touch screen stopped working in an area that spans from top right to mid bottom a good 4 inches wide. I would really appreciate if you can help me with this questions: 1. Is there anything non-hardware related that I can do to fix it?2. In your opinion which component failed? the digitizer? 3. Can you provide the part number and where to buy it if applies? From my initial research, HP keeps what I ask pretty well guarded. Obviously I don't mind going hands on with the repair. Thank you for your help!http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/areas-of-touch-screen-not-working-on-hp-all-in-one-23/td-p/5609451
I upgraded my computer to Windows 10 from 7 and My touch screen stop working I dont know how to get it to work again what should o do please help me......http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Touch-Screen-Stop-Working/td-p/5842562
I am unable to re-enable the touch screen on my tablet.The pen works fine on the screen but it is not registering my hand touching the screenI have checked in Device Manager and the HID-Compliant Touch Screen driver is not showing in list of drivers - not showing under hidden devices either.I have updated BIOS to latest version, updated Digitizer as well as Fingerprint Sensor with drivers from HP sitePen/Touch settings will only allow me to set up Pen configuration - Don't get the touch optionStill unable to bring back touch screen on deviceAny ideas?http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-Screen-not-working-on-HP-1011-x2-G1/td-p/5687139
PLEASE HELP - just did full a WINDOWS RESET and cycled power several times and still no pen and touch nbsp original post below nbsp nbsp What is Code in device manager What next nbsp nbsp nbsp nbsp nbsp nbsp Re Yoga Pro Touch screen not working nbsp - - PM screen touch Yoga working 2 Pro not nbsp Yoga 2 Pro touch screen not working nbsp Im having same problem and hating it with no touch screen - pls help nbsp - touch screen was fine until I left a usb memory stick in too long and laptop was in tablet mode and automatically went to power save hibernate When I woke it up the touch screen isnt working and Pen and touch is disabled- have read all these posts and now disabled USB power mngmt- dont want to upgrade to Windows - wanted to avoid complete reinstall Windows basically dont want to lose MS Office - DevMngr hidden devices shows a HID-compliant touch screen Currently this device is not connected to the computer Code - laptop is Lenovo Yoga Pro with touchscreen and Windowshttps://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-2-Pro-touch-screen-not-working/td-p/3344534
Hi, I have recently (Dec 2015) purchased a Yoga 11e. The touch screen function has stopped working. Both Windows 10 and Lenovo Support apps say that all updates are in place. I suspect that a Windows update (~31 Jan 2016) might be the fault - could be wrong. Any ideas? Thanks. ps: I tad annoying the the "worlds biggest computer company" (or similar publicity claim) does not have a 24/7 web chat support function
I had the same problem. After performing a clean-install of Windows 10 Pro (Did not like all that blotware that Lenovo puts in these systems) and "thinking" that I had installed all drivers, I found that touchscreen did not work. I solved it by RE-installing the i2c drivers (downloaded from Yoga 11e support page). It was confusing because there was nothing in Device Manager that indicated any drivers were missing, plus when I ran the .exe file for the i2c drivers all it did was "extract" the files, but it did not install anything!So here is how I went about it: Opened device manager, clicked on "system devices" to locate the i2c device. I looked for anything with "i2c" in it, and saw 2 entries: "Intel Atom Celeron Pentium Processor............i2c........[etc, etc]". I went ahead and manually installed the drivers: right-clicked the item, clidked "update driver software", clidked "browse my computer for driver software", and navigated to where the driver files had been extracted to-as explained above. After the drivers were installed successfully, the names of the devices changed to "i2c controller". Rebooted the computer and VOILA! The touch screen worked again! Opened "control panel", "system" and there it said: "Touch Support With 10 Touch Points"https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/Yoga-11e-Touch-Screen-not-working/td-p/2265079
Hello, I recently upgraded the mechanical hard drive that came with my Yoga 11E to an ssd. I ran Lenovo system update and then Windows Update. But the touchscreen is not working. Under device manager there are a few exclamation points. Under Human Interface Devices there are 2 entries for I2C HID both have a warning. I tried to update them but it says they driver is update and the exclamation point remains. I am not sure if this is the reason why my touch screen is not working but any help or suggestions would be greatly appreciated. thanks
I am having the same problem. After reimaging, touch screen is not responding. I too checked device manager and found there are 2 human interface device drivers with exclamation points, named I2c HID. A search found Intel device drivers on Lenovo support site and I downloaded and installed the drivers (n15hc03w.exe). The status of the drivers on device manager did not change. I tried to update these drivers and pointed to the local folder drivers\win\I2C onbut got a message saying "drivers for device are up to date' . Tried 'scan for hardware' still no change to these Human Interface Device. Any ideas?https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/Yoga-11E-Touch-Screen-Not-Working/td-p/2061108
I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Touch-screen-stopped-working/td-p/3474839
Just got this new B50-30 AIO a few days ago. Ive set it up and then ran the upgrade to Win 10. I now find that the touch screen does not work. Unfortunately I dont know whether it worked before the upgrade. What I see is that device manager does not list an 'HID Compliant Touch Screen' in Human Interface devices. My other AIO does list this type of device (and its touch screen works fine). So it seems that Win 10 is not recognizing the touch screen and thus not loading the device driver. Suggestions??
Mod's Edit: System model added to front of Subject line to improve visibility / clarity
Go to Solution.
I was able to fix this... The solution was to reinstall the Display driver. Once I reinstalled it, an entry for HID Compliant Touch Screen appeared in Device Manager Human Interface Devices and Touch Screen now worked fine. 1) Open device manager2) Open Monitor entry3) Select PnP Monitor4) right click Generic PnP Monitor and select Update Driver5) Select Browse my computer for driver SW6) select Let Me Pick7) Select Next and go thru the install (dont recall if there were any more input required) It should then work...https://forums.lenovo.com/t5/Lenovo-A-B-C-N-S-Flex-Horizon/B50-30-Touch-Screen-not-working-No-entry-in-device-manager/td-p/2165575
I just got the HP Spectre in the mail today and the touch screen already isn't working. I was in setting to see if I could figure it out and accidentally turned the TouchPad off, so now I can't do anything on my screen.
Hi @emmab1141, Welcome to HP Forums! I have read your post and wanted to help. I understand that the touch screen does not work, and the touch pad was accidentally turned off. On some touchpads you can turn on or off the TouchPad by double tapping in the upper left corner of the TouchPad. Double tap to turn the TouchPad on, repeat to turn the TouchPad off. If this does not work, do you have an external connected Mouse such as a USB mouse? You may need to use the exrenal mouse to enable the touch pad first.HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) Then check if the touch sceen is enbled in device manager:HP PCs - Troubleshooting Touch Screen Issues (Windows 10, 8) Let me know how it goes. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. Regards,http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x2-touch-screen-not-working/td-p/5693718
I've had no problems with my yoga pro for over a month but last night I decided to do windows updates nbsp This is the model with Pro 2 not screen Touch Yoga working the i and gb of ram nbsp I let it update and then restarted it nbsp After it started up I tried to swipe the cover screen up but nothing was Yoga 2 Pro Touch screen not working happening nbsp I then decided to use the mouse and soon realized that the touch screen was unresponsive nbsp I've tried to restore the computer to before the updates but it hasn't fixed the problem nbsp I can still switch Yoga 2 Pro Touch screen not working to tablet and stand mode etc and the Yoga 2 Pro Touch screen not working screen will rotate but I can not get the touch screen to respond to anything nbsp I tried to install some drivers but none of them are for the touch screen as far as I know and nothing else seems to work nbsp Does anyone know a fix or maybe know of a driver I need to install
Try refreshing Windows which fixes 90% of OS issues. Swipe from the right (Charm bar), Settings, Change PC settings, Update and Recovery, Recovery and choose Refresh Windows.https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-2-Pro-Touch-screen-not-working/td-p/1401433
My wife's laptop was just upgraded from Windows 8.1 to Windows 10. After the upgrade neither the touchpad or the touch screen worked at all. I dug around and enabled the Elan Mouse in Controle panel. That allowed the touch pad to control the cursor but the mouse buttons still don't work.
I haven't even started on the touch screen but I would love any ideas.
Please read this fully before replying with your copied and pasted replies.
My touchscreen used to stop working but was always fixed with a machine restart.
Now it's not working at all and *I have already tried everything posted elsewhere in this forum*.
I have tried changing the battery power settings, trying to update drivers (not exactly sure which is the right one though!?).
Please can someone help because it's a new machine and it is very frustrating.
Serial Number: 7D054633H
Model: Toshiba Satellite U920t-10P PSUL1E-01900JEN
Many thanks in advance.
> Please read this fully before replying with your copied and pasted replies.
IMHO I don?t think that someone here in the forum doesn?t read the messages before replaying?
I hope this part of your message is just a result of frustration due to the notebook malfunction...
Back to your issue:
> I have already tried everything posted elsewhere in this forum.
?and what does this mean? What did you try exactly?
Did you system reset and factory settings?
If not try it and in case this does not help you the notebook?s hardware might be affected which requires further hardware checks by authorized service engineer
I got my Lenovo Edge 15 back earlier this year from service (hard drive fixed) but when it was returned to me the touch screen no longer worked. There is no touch screen driver visible on the device manager either, nothing labled touch screen or anything similair, is there a way to re-isntall the touchscreen? This laptop was a 2 in one, tablet/laptop and used to be touch screen compatible / usable now it doesn't seem to work that way at all.
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
Hello! Just recently (within the last week or so) my touch screen has been acting up. I can sometimes click on things - such as switched between tabs. But sometimes when I click it will highlight a word on the screen instead of taking me to the link I'd like. On top of that, I'm completely unable to scroll using my touch screen. I have to use the mouse pad or the arrows on the keyboard. I'm still able to use the mousepad for everything so it isn't like the laptop doesn't function, but it's irritating that I can't use the tablet mode. I bought this model so I could use it in both laptop and tablet mode. I'd really appreciate it if someone helped me solve this issue.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-screen-scrolling-not-working-on-Pavilion/td-p/5789681
The touch screen on my Satellite U920T does not work since a couple of days back.
I cannot find any settings for touch or any touch device (apart from the touchpad) in the device manager.
I'm unsure exaclty when it started to malfunction.
I installed the Windows 8.1 some months ago and had some problem with the wireless card in the beginning, but the issue with the touch screen just appeard this week.
Which Toshiba driver controls the touch screen?
Is this a hardware or software issue?
To be honest there are no special drivers to control the touchscreen.
The driver is provided by Windows system.
I think you should recover the notebook back to factory settings but I?m afraid this will not solve the issue. It smells like hardware related problem since I found some threads here in this forum about the touchscreen malfunction and mostly the issue could be solved by service agents.
By the way: Before running the recovery process try to configure the pen and touch display.
Go to control panel (Windows key + X -> control panel) -> ?Tablet PC setting?.
The first tab ?Display? contains options like ?Configure the pen and touch display?.
Here you should be able to start Setup and to identify the touch screen.
The first option should contain ?1 internal LCD?
At the bottom you could find button to calibrate and reset the settings for this internal LCD.
Hello; I purchased 2 Flex 3 laptops a few weeks ago. One of them had an intermittent touchscreen problem. It boiled down to a USB driver issue. In the Device Manager under USB Controllers I got a yellow Triangle with an exclamation next to "Unknown USB Device (Device Descriptor Request Failed)". If I disabled and then enabled that driver the touchscreen would start working. I ended up returning that laptop thinking it was just a faulty unit, but today my 2nd Flex 3 did the same thing. As far as I know all my drivers are updated an I'm running Windows 10. I don't really want to have to disable and enable drivers every other day so I'm wondering if anyone has come across this issue and if so if there is a fix. Attached is a screenshot of the Device Manager.
bad driver.JPG ?47 KB
My recently purchased X1 Yoga touch screen has stopped working. Things I've tried to so far: Updating all drivers for BIOS and other devicesDisabling and re-enabling the touchscreen device and Wacom HID device in Device ManagerUninstalling touch screen device and Wacom HID Device in Device ManagerUnchecking "allow computer to turn off this device to save power"Reboot from safe modeRestore Windows to factory defaultFor clarifications the pen is working just fine. I was able to get the touchscreen back for awhile by uninstalling the Wacom device in Device Manager and rebooting. That fix doesn't work anymore. I'm really frustrated by this - not even restoring windows to factory default fixes the problem. I've looked online for many hours on this issue and pretty much tried everything suggested. Any help would be appreciated! Thanks!
Go to Solution.
Any update on this? I just got my computer, all was fine. Ran a windows update and the touchscreen stopped working. Still works with the pen though.https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-Touch-Screen-No-Longer-Working/td-p/2269132
Since installing windows 10 the touchcreen does not work. Also the touch screen shown splits up into two parts.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-screen-not-working-since-installing-windows-10/td-p/5720889
The touchscreen only works for a week then I have to install it all over again. When are you guys going to fix this, lenovo its been a problem for over a month now. We want a permanent solutionhttps://forums.lenovo.com/t5/ThinkPad-Chromebooks-11e-X-and/X1-Yoga-Touch-Screen-No-Longer-Working-Even-with-Firmware-update/td-p/3306613
I've had my Inspiron 17 for 4 months and noticed today that the touchscreen isn't working.
No idea how long ago the problem started as I generally use the old desktop/touchpad combination
When checking PC settings it now says 'no pen or touch input is available for this display.'
First thing to do is verify that you purchased a model with a touchscreen - is there a glass covering over the screen itself?http://en.community.dell.com/support-forums/laptop/f/3518/t/19563192
I have had this system for around 3 weeks, and today the touch screen just stopped working for no apparent reason.
I have barely used the system since I received it (have been away), and so it is very unlikely it is due to anything I have done (I've installed virtually nothing except Microsoft Office).
I am reluctant to go fiddling with BIOS drivers, etc, given the repercussions that has had for some people elsewhere on this forum.
Any ideas please?
(I must admit I am disappointed to be having numerous issues in a top of the range computer at a premium price.)
I have a HP EliteOne 800 Touch AIO Desktop PC: K1K45UTR#ABA. On April 2 my touch screen stopped working. It seems like the Enter key is permanently pressed and as soon as I try to writ something the enter key is pressed and I only can enter 3 to 4 letters. If opening any text editor, the enter key goes infinitely without a way to stop it. I tried changing the keyboard, mouse, it didn't work. Then I uninstalled Windows updates from April 2, it worked, but only for around 4 hours, and then the problem is back. The computer is now not usable and need your help to find a solution please. In order to access the control panel to uninstall I have to place the mouse pointer on search, write asap "cont", then open control panel and unistall, but that only worked for some time. Is this software related? Help please. Thanks.http://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/HP-Elites-800-Touch-screen-not-working-since-April-2/td-p/5574668
On my Asus R2H I have build 7057 installed.
Every now and then (I haven't pin pointed if it is a specific event that triggers is) my touch screen stops working as touch screen. It does everything, it only doesn't respond to touch.
If I restart, put the machine to standby, shut down and start it again everything is fine again.
I have no clue what might have been changed recently!
Does somebody recognize this?
Check to see if the touch device is set to allow Windows to turn it off to save power (a usual setting for things like USB slots, NICs, etc.)http://www.sevenforums.com/hardware-devices/17919-asus-r2h-touch-screen-stops-working.html
My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you
Hi @Monty007, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More What is your exact model of Envy 4 Sleekbook? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? I understand that your touchscreen is not responding. It is listed in Device Manager under HID but it is grayed out with code 45,(Currently, this hardware device is not connected to the computer) . Here is a link that I believe may help with this issue: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know the outcome. Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help. If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-on-Envy-TS-4-stopped-working/td-p/5662532
I disabled my touch screen a couple of months ago and I wanted to re-enable it again today. But when I looked at the "HID-compliant touch screen" on the Device Manager it was already enabled. So I disabled and re-enabled it again (also restarted the computer) and my touch screen still won't work. I also tried rolling back but it wouldn't let me.
It's still compatible with pen and touch (it says "Pen and touch support with 10 touch points). I've even went on Troubleshoot and did what it said to do and the touch screen still isn't working.
I checked the "Events" for the "HID-compliant touch screen" and at the beginning it says it migrated on 9/22/16, which happened to be the day I got the new Windows 10 update. I'm assuming that the reason for my touch screen not working was the windows update.
Bought a brand new Envy last Thursday, touchscreen did not work. Called support and they remotely worked on it for a few hours ultimately having to restore to factory settings, still did not work. Exchanged laptop at store yesterday and the touchscreen on this one does not work either. Per the sales person at the store the touchscreen should work with computer in laptop or tablet mode, is this correct? Is there a known issue with these that I should choose another model? Is there something that has to be enabled? I have checked the drivers and all is newest version and enabled. Thanks for any help.http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/hp-envy-x360-touch-screen-not-working/td-p/5763122
My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank youhttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-Screen-on-Envy-TS-4-stopped-working/td-p/5662532
I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
I have laptop hp pavilion touch Smart 15 -b129wm SleekBook. After updating bios its touch is not working. Now i am confused how i can restore it to working condition. Looking for help from Hp community and experthttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Touch-Screen-is-not-working-after-bios-update/td-p/5787950
I've only had the laptop a couple of weeks and now only the left hand side of the touch screen works. I have tried re-starts etc. but too no avail. I've also tried switching to tablet mode with no sucess. Thank you in advance.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Right-hand-side-of-touch-screen-not-working/td-p/5796229
Hello,I have problems with the touch screen of my yoga 500.It works for couple of days and then the touch stops responding.After i run troubleshoot it solves the problem BUT couple of days later the same problem again. please help!!!https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Lenovo-yoga-500-Touch-screen-is-not-working/td-p/3393700
Hi, have upgraded from Windows 8.1 to Windows 10 and the touch screen is not working so unable to use in tablet mode. I have run Lenovo system update and all devices are showing OK in device manager.When I go to about PC in Windows 10 I get "no pen or touch input is available for this display".Have installed drivers from Lenovo website for chipset, gpio, sideband, monitor and display. No success.Everything else is working OK. Any suggestions?
I also have have this issue. I have been fighting it for 2 days now.https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/Yoga-11e-touch-screen-not-working-after-Windows-10-upgrade/td-p/2166656
Hi screen touch HP Tablet working not TX2000Z Configuration HP Pavilion tx z CTO NB Genuine Windows Vista Home Premium with Service Pack -bit AMD Turion TM X Dual-Core Mobile Technology Gold Edition TL- GHz quot diagonal WXGA High-Definition HP BrightView Widescreen x w Integrated Touch-screen GB DDR System Memory Dimm NVIDIA R GeForce R Go NVIDIA GeForce Go Video Driver - This is the video driver version for my HP tablet HP TX2000Z Tablet touch screen not working HP Website But unknowingly I installed the latest version from NVIDIA through Windows update And from that time onwards my touch screen stopped working It is not recognizing my stylus finger I contacted HP care and they advised me to follow these steps Uninstall the latest driver and install the driver Bios Flash Calibrate I am done with the first two steps but still my touch screen is not recognizing the pen So I couldn't calibrate When I contacted the HP care again they are telling it may be because of hardware failure My notebook is working perfectly except this touchscreen Please anyone help me to solve the issue Cheers Arun
Can you please tell me, what is the best way to install video drivers.
I tried in 2 ways
devicemanager ->display adapter -> Nvidia 6150 -> uninstall
Add/Remove Programs -> Remove only display adapter
After reboot, still it is asking me "Do you need to overwrite the files?
before I shut down last night I got update then shut down, OK done that, now when I turned on this morning the touch screen does not work......http://www.eightforums.com/windows-updates-activation/45201-after-update-touch-screen-stopped-working.html
i have only had my lenovo b320 series multitouch all in one pc for only one week , which i got from amazon and i was dissapointed over the week end when it just stopped working the actual OS is working fine i can do every thing as usual LOGIN AND LOG OUT etc but just not with the touch screen because it has just stopped working completly it does not respond to any thing i do and i have tried cleaning the screen, rebooting pc & restoring to factory condition but nothing has worked so if there is some thing that im missing please tell me because i just want it to be working again (oh and i have even tried calibration which did not work because the touch screen is completely unresponsive and just acts as a normal monitor ) so please help me out
hey RICO04,try reinstaling the touch panel drivers that is available here :http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=156819.Since the touch panel is not working, plug in a usb keyboard and mouse to get it done.
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I have had this problem for a couple of weeks. I have researched and have done ALL the suggestions offered, including reinstalling Windows 10. I have used HP Support Assistance to make sure all of the updates have been installed. So far, nothing. However lately I have also started having trouble with the mouse and the touch pad. I can move the pointer but punching the mouse button, the enter key or the touch pad has no effect. I have to go into another screen and them back to the one having problems. Thankshttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Stream-X360-Touch-Screen-not-working/td-p/5752206
Windows Store and Store Apps were not functioning after the Windows 8.1 to Windows 10 update, so I attempted a fresh install of Windows 10. After successfully completing the update, the touch screen driver vanished, and the touch screen (and sound) stopped functioning. After runing the HP system tests, I found that all touch functions work fine outside of the Operating System (sound test failed), but would not work once windows began booting up. Device manager shows a single Unknown Device with the Device ID: ACPI\INT3401\0The Unknown Device reported the problem code: 0000001C Thank you in advance for your assistance.-Sayinhttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-not-working-inside-Windows/td-p/5790461
Hello,Touch screen on my new E220T Monitor is not working . It does not show in Device Manager when connected with usb cable . Looks like internal usb hub of the monitor is working becouse it shows in device manager , but touch screen is dead.Aby suggestions? Thank youhttp://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/E220T-Touch-Screen-Not-working-Not-detected/td-p/5738508
I've had nothing but problems since my computer updated to windows 10, sadly I missed deadline to go back to windows 8.1. The touch screen barely worked after the update and has stopped working all together now. I've tried all trouble shooting suggested. After trouble shooting tried to call for support only to find out I'd have to pay because my computer is over 12 months old.http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-screen-stopped-working-all-together-tried-all/td-p/5779192
Possible extremely light water damage on the top edge of screen? What should I do?http://community.acer.com/t5/V-and-VN-Series-Laptops/Acer-Aspire-V3-Touch-screen-not-working-sometimes-looks-like/td-p/463828
Please help! The touch screen on my Envy laptop no longer works. I've tried restarting and shutting off, but to no avail. When I go to PC Info, it tells me that: "No pen or touch input is available for this display." This is obviously incorrect, because my laptop is, in fact, a touch screen. I haven't installed any programs that would have affected the feature. Thanks,Jerry
Hi Jerry, Welcome to the HP Forums!I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that your touchscreen is not functioning. When you looked in PC info, you see "No pen or touch input is available for this display" I suggest you uninstall and delete the display driver. I would reinstall with the original driver and then run The HP Support Assistant to do updates. Here is a link to assist you with reinstalling the original driver. Using Recovery Manager to Restore Software and Drivers (Windows 8). If you would like further assistance, would you provide your exact model of Envy 15 Touchsmart you have and the Operating System you are running and if it is 32 or 64 bit.How Do I Find My Model Number or Product Numberhttp://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-TouchSmart-15-touch-screen-not-working/td-p/3948594
The touchscreen only works for a week then I have to install it all over again. When are you guys going to fix this, lenovo its been a problem for over a month now. We want a permanent solution
In response to customer reports of intermittent touchscreen function failure on X1 Yoga (Type 20FQ and 20FR) after resuming from sleep or when the lid is opened or closed, Lenovo has made a solution via touchscreen firmware available via download from the Lenovo Forums.
The beta touchscreen firmware can be downloaded from this Lenovo Forums link: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-Type-20FQ-and-20FR-Touchscreen-Firmwa...
Please provide feedback regarding this beta in the discussion above to assist Lenovo with gauging the success of the firmware.