Windows Support Forum

What is my warranty status?

Q: What is my warranty status?

When I check for the warranty status of my laptop, I am told that the country is unknown, the ship date is January 01, 0001, and start and end date are empty. See screenshot below.
I bought it used at an online auction, but think that it might still be under warranty. How can I find out if it is?

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A: What is my warranty status?

You'll need to contact the seller/registered owner of the system -- you can only transfer a warranty if the current registered owner can be reached for verification and/or initiates the process.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19983396
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Hello, I want to know my laptop warranty status but I can't because my HP support assistant software is displaying that my remaining waranty is unknown. I even checked online with my serial number and product number but there was also an error message.My laptop is an HP certified refurbished HP Envy x360 15t, its serial nber is 8CX6253KWL and its product nber T5K66AAR. I've bought it recently from ebay, Thanks for your great support! Yours, Bonerabose Iragukujije Peace

A:Warranty status

Dear Customer, You can also check warranty here: http://support.hp.com/us-en/checkwarranty  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Warranty-status/td-p/5849844
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I ordered my Laptop from Paytm on 28th may 2016 and after installing and checking the warranty details through HP Support Assistant, I have received only a 8 month Warranty instead of getting 1 Year On-Site warranty. Please let me know what can I do for getting it extended for 4 more months.

A:Warranty status

Hi, You have to contact HP in your country and they will alter the date for you. How can you get 1 Year On-Site warranty I don't know, normally only 1 year return to base warranty.     http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Regards.

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Warranty-status/td-p/5643897
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I BOUGHT THIS HP MACHINE JUST TWO DAYS BEFORE(09/08/2016). BUT THE WARRANTY STATUS IS SHOWN AS ENDING IN TWO MONTHS, AND THE WARRANTY START DATE GIVEN IS 30/07/2016 AND THE END DATE BEING 27/09/2016.

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Yet again laptop has frozen and crashed.  This time will not reboot.  Followed instructions how to access recovery prior to contacting hp this morning.  Would not discuss problem with my as record shows laptop is out of warranty.  I contacted hp a few months ago and was told said thing scanned receipt sent copy assured record had been updated to reflect correct warranty status. This has got to be the worst laptop purchase ever, I spend most of my time trying to solve sluggish performance issues and recovery options due to laptop either freezing or crashing.  Please can a knowledgeable representative of HP contact me to firstly confirm status of warranty has been corrected and secondly how do I return through laptop under warranty,   











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A:INCORRECT WARRANTY STATUS

@Jules9906

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/INCORRECT-WARRANTY-STATUS/td-p/5607815
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Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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A:ERROR 220 - Failed at power status check! Status =...

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Thank you.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19997367
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The last shutdown's success status was true. The last boot's success status was false.

I have this in event viewer after Automatic Repair in Windows 10 Pro on second boot.

The last boot's success status was false.

The last boot's success status is that boot just before current boot right? Or this is status of current boot?


What does mean ?

A:The last shutdown's success status was true. The last boot's success status was false

Moved to win10 support for further help.

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A:HP Warranty

Hi, By default it may pick the build date. Please call HP in your country with your invoice, they will fix it for you. Regards.

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A:warranty

contact who you purchased it from and see what they can do. they should have records of the transaction. if you purchased it with a charge card you could contact them also for any record of the purchase.

lastly contact the manufacturer and see what they can do. some things go back there anyway i think
 

https://forums.techguy.org/threads/warranty.511303/
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A:regarding ads warranty

Accidental damage coverage (Complete care) is one thing that CANNOT be transferred internationally.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19993996
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A:warranty

Hi, To the best of my knowledge HP provides PC support in house. I have never heard of "Skyfill". I think the "PM' you received may have been part of a scam. You should have been calling an HP phone number for support. Jay

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A:warranty?

If the battery is original to the system, it's between 4 and 5 years old - and likely well past its design life.  A "refurbished" system of that model is not the same as a "refurbished" new system - was it purchased direct from Dell, or elsewhere?

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A:Warranty

Dear Customer, Upgrading Graphics card, Memory will not VOID the warranty.But if you daamage anything in the process of replacement, yes ,it'll void the warranty. If you do without causing any obvious damage, internally or externally, it won't affect your warranty. Please provide the Exact model and product number of your PC Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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A:Warranty

Hi, Normally consumers products ONLY have 1 year warranty. During expo, you may get special deal. Please check the invoice/receipt or talk with point-of-sale. Regards.

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A:Ram Warranty

sorry for posting this, i just found the info i needed, and again sorry for the post. google is my new best friend
 

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A:warranty how to use it.

Open a Support Case online. Put your serial number in the box here and follow the prompts: http://h20566.www2.hp.com/portal/site/hpsc/public/scm/home?ac.admitted=1470519006685.1123376534.1994... How to find serial number: http://support.hp.com/us-en/document/c00033108 If this is "the Answer" please click "Accept as Solution" to help others find it. 

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Hello Sir...
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Sir I bought new Laptop
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A:Warranty

Warranty is 1 year from first retail sale. Either the seller sold you a laptop previously sold or it sat on his shelf for a long time. Keep the receipt as you may need it to prove when you bought it. The date in the HP system is automatically generated based on wholesale delivery plus an average shelf time. 

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A:Warranty & SSD

Hi, I know many vendors do that. I always say, HP should do the same. In this case, you need to contact an Authorized Service Provider parts, they will perdorm this work for you. Regards.

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A:Warranty

If this is the same system you asked about in your other threads, it was purchased outside Dell's sales channel in a country where Dell has no corporate presence --  all service, support and information comes from your seller.  
From the sound of it, the system either has a bogus service tag or was purchased as greymarket goods.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19994486
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A:warranty

@vicki-m

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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My notebook warranty is going to expire in a week's time. How to extend the warranty for another year? Thanks.

A:Warranty Extension.

@ayan967g? Take a look here: Enter your product number in the form to view various plans available for that system:Care Pack Central  When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Fixed / Answered? Click that post Accept as Solution to help others find Answers.

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Hey There guyz!
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So is he lying , Plz tell so I take some proper action thanks
Plz also.tell how to check whether my laptop is new or Refurbished

A:Dell Warranty

Dell has no corporate presence in Pakistan - your vendor is your only support/warranty/information source.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19994078
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http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Warranty-issue/td-p/5798222
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I have hp zbook 14 g2the s-n sticker is damged but i can still get the serial no from the bios as the warranty is till 2019  does that affect my warranty ? 

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Warranty-applying-without-s-n-tag/td-p/5646685
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My laptop warranty is valid until September 9 2106. Still two months to go.    Recovery failed because the HD is dying.  HP will fix the issue but still charge me  some $90.  What type of warranty is that?  Anybody out there who experienced the same misfortune?

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Warranty-denied/td-p/5678752
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Hi!
I have a dell inspiron 5558 laptop.
My friend bought it in canada.
i use in hungary this time.
warranty end time: 2017. 11. jan.
Is it valid the guarantee in hungary?

Zoltán

A:international warranty

Not until transferred, which requires:
1.  That the model is sold by Dell in Hungary and
2.  That the system was upgraded at extra cost - or you upgrade it now - to an onsite service plan.
The basic 12-month warranty is return-to-depot and cannot be transferred internationally.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19982518
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My 15" Acer Chromebook CB5-571 just died a couple of weeks past the warranty deadline. It was wonky when I first got it from the Play Store but the updates seemed to help. Now it just died and won't start. Where can we go for recompense on these defective machines? I'm not willing to shell out around 1/3 of the purchase price for a battery when I'm not sure that's the issue. Google Play is nice, but not when the machines they're selling are crap and nobody can own up to the issues.

A:CB5-571 won't start and out of warranty.

Hi googlingaway,
 
I moved this post as it was originally attached to one that had not been updated in nearly a year.
 
I'm sorry to hear about your issue. With the warranty being out, anyone could provide service but If you'll send me a private message with your Serial Number, I'll be glad to see what options we have available.
 
Thanks,Cory

http://community.acer.com/t5/Chromebooks/CB5-571-won-t-start-and-out-of-warranty/td-p/437331/jump-to/first-unread-message
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My 15" Acer Chromebook CB5-571 just died a couple of weeks past the warranty deadline. It was wonky when I first got it from the Play Store but the updates seemed to help. Now it just died and won't start. Where can we go for recompense on these defective machines? I'm not willing to shell out around 1/3 of the purchase price for a battery when I'm not sure that's the issue. Google Play is nice, but not when the machines they're selling are crap and nobody can own up to the issues.

A:CB5-571 won't start and out of warranty.

Hi googlingaway,
 
I moved this post as it was originally attached to one that had not been updated in nearly a year.
 
I'm sorry to hear about your issue. With the warranty being out, anyone could provide service but If you'll send me a private message with your Serial Number, I'll be glad to see what options we have available.
 
Thanks,Cory

http://community.acer.com/t5/Chromebooks/Re-Possible-defects-on-Acer-15-inch-Chromebook-CB5-571-C1DZ/td-p/437331/jump-to/first-unread-message
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Hello every one i just bought  a new hp laptop in pakistan from a local. he gave me one year warranty <invoice>while when i connected the laptop to internet a message popped up showing that my laptop warranty will expore in the next month in july and laptop warrantty was started in july 15. so tell me how the warranty thing work in pakistan .or is this a Fruad or somthing . and he did't even give me the warranty card so please help me .if someone have had experince in buying hp laptop. my laptop model is hp pavilion notebook 15 ab057. 

A:my new hp laptop warranty

@wbis

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/my-new-hp-laptop-warranty/td-p/5647406
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Hello, I had a failing hard drive that was replaced in warranty just a couple of days ago. However the hard drive that was installed on my computer is not a new one - CrystalDiskInfo reports it has been turned on 450 times. Is that a normal policy to send refurbished hardware as replacements?  Also, I've noticed the hard drive does an unfamiliar clicking sound when beign used. (and since it's the same hard drive as I've had before, I assume the usual working sound should be the time, which it isn't)Check disk and CrystalDiskInfo don't show any errors though, so I'm not sure if it's a bad sign or not? I will definitely take it to the authorized repair shop that did the HDD replacement but I still thought I'd ask here. Thanks in advance.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HDD-replacement-in-warranty/td-p/5649726
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How can I extend warranty of my HP notebook.











Solved!
View Solution.

A:Extend warranty

Dear Customer, Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty issue.For that, you will need to contact HP Customer Support directly.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!---------------------------------------However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.--------------------------------------- Good Luck  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Extend-warranty/td-p/5821345
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I want to buy HP 15-ay011nr From USA.....n want 2 bring n use in india.....so is der a international warranty in support to dis product.....please do reply as soon as possible.....i have tried multiple times reaching your Indian as well as USA domain but still there is no response....so please do reply me as soon as possible.....

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/International-warranty/td-p/5649568
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Hi, I was wondering whether if you void the warranty on your laptop by fitting something yourself, if you buy additional cover after this, would this also be void even though it is subsequent? Many thanks     

http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Warranty-void/td-p/5652416
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Hello everyone, yesterday I brought a new HP laptop and I wish to install a SSD with a caddy, replacing the DVD reader.  My question is, if I do this replacement, the warranty will be invalidate? There is only one screw to remove to dislodge the DVD reader, so I don't need to diassemble the whole laptop. Thank you!

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Invalidating-Warranty/td-p/5647153
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Got a samsung nc10 netbook that has been bsod for a couple of days It originally had XP on but i installed win 7 a couple of weeks ago. Im almsot certain it is a hardware problem so im sending it back to samsung for 'repairs' however, will they void the warranty or blame the fact that ive put win 7 on it as the cause? I dont have a win7 COA on the base as its stuck to the side of my pc so there is only the XP COA on netbook.
so basically, does it matter that ive put win 7 on it? should i try and put xp back on it before it goes off to them? advice appreciated, thankyou!

A:manufacturer warranty..

Normally your warranty is no longer valid if you change / add hardware. Upgraded OS should in my opinion not void your warranty.

Kari

http://www.sevenforums.com/general-discussion/41411-manufacturer-warranty.html
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Hello I bought a flex3 1580(SN:r90hy81s) from Adorama, but the USB2.0 interface is broken.I am now in China, I need to register IWS.But Lenovo China customer service told me that the warranty information is incorrect.The latest warranty information(start data 2016-07-28,end data 2017-09-25) is not updated in the ibase system.Please help me, update the ibase system.

https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/About-Warranty-Information/td-p/3468136
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I lost my 3 year extended  warranty certificate.So can u guys send me again on my email address [Personal Information Removed].Thanx

A:warranty certificate

@-arpit_013

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/warranty-certificate/td-p/5715232
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I'm having issues doing a clean install on this PC. It seems it comes with Windows 8 installed and another tech downgraded it to windows 7. I was then told to do a clean install on it and pulled the cd key with a program and installed Windows 7 Pro with a ISO I have. Now it won't activate the key saying it is invalid. I have the CDs coming from HP that I guess might help but I need this PC working today really. Is the key it pulled really a windows 8 key and just said 7 since that what was installed when I used the program to pull it? What are my options to get an active key?

A:HP pro desk 405 still under warranty

Because the computer came pre-installed with Windows 8 the key is embedded in firmware. You can download the media creation tool here. You will need to download it using a Windows 7 or 8 computer.
 
Follow the clean install steps here. If you need data off the drive you can pull it using a live linux disk like FatDog64 or Hirens CD. You may need to disable SecureBoot in BIOS but I believe it has already been disabled if you are booting Windows 7. When you get to the Window asking for the Windows 8.1 key do not input anything and click Next. Windows 8.1 will self activate when online. 
 
If you cannot click next then use one of these generic keys depending on what version of 8 was on the computer.
 
Windows 8.1 (Not Pro): 334NH-RXG76-64THK-C7CKG-D3VPT Windows 8.1 Pro: XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB 
 
The key you pulled may be for Windows 7. You can verify it using this utility. When you input the key what is listed under Edition Type?

http://www.bleepingcomputer.com/forums/t/608633/hp-pro-desk-405-still-under-warranty/
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I have just renewed my warranty for H.P. Pavillion all in one for 3 years, i received an e-mail telling me it would be actvated for me. But on the H.P. support assistant it says i have 3 months left of my original warranty?  will this be updated to show my new warranty and how long will it take to update

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/warranty-renewal/td-p/5679762
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I purchased below laptop on 17-Jul-2016 from authorized HP store in Noida, but web site shows that it has already been registered 2 months ago. Due to this, I am not able to extend my laptop's warranty upto 3 years. HP team need to urgently assist. Since product has been purchased from HP store, this problem should not occur.
 
 
Product Model:
 
N8M18PA
 
Product Name:
 
HP Notebook - 15-ac122tu
 
Product Serial Number:
 
(removed content)

A:Warranty Dispute

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Desktop-Audio/Warranty-Dispute/td-p/5697595
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My 15" Acer Chromebook CB5-571 just died a couple of weeks past the warranty deadline. It was wonky when I first got it from the Play Store but the updates seemed to help. Now it just died and won't start. Where can we go for recompense on these defective machines? I'm not willing to shell out around 1/3 of the purchase price for a battery when I'm not sure that's the issue. Google Play is nice, but not when the machines they're selling are crap and nobody can own up to the issues.

A:CB5-571 won't start and out of warranty.

Hi googlingaway,
 
I moved this post as it was originally attached to one that had not been updated in nearly a year.
 
I'm sorry to hear about your issue. With the warranty being out, anyone could provide service but If you'll send me a private message with your Serial Number, I'll be glad to see what options we have available.
 
Thanks,Cory

http://community.acer.com/t5/Chromebooks/CB5-571-won-t-start-and-out-of-warranty/td-p/437331
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helloi went wxtened warranty about my laptop

A:extended warranty

Hi,From your post it's hard to understand what you actually require help with could you give us some more information please James

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/extended-warranty/td-p/5635582
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SN--CND6210ZFFProduct Number:  CND6210ZFFWindows 10 Home 64-bit My computer is approx 1-month old.  I purchased the 3-year warranty at that time, however, the warranty on the HP website still shows only the 1-year warranty.  Two previous email requests to support have gone unanswered.  In addition, I have spent almost two hours on the telephone with HP trying to resolve this issue.  I paid for the 3-year service, and should be provided the three year service.  Your help would be greatly appreciated.Respectfully submitted,Slingwing (Ron)

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Warranty-issue/td-p/5685606
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i have lenovo y50, i have some problems with keyboard not working right, tried to enter my serial number on website(says "No Results Found - Please check and try again") or look for contact email but without luckLaptop was bought in amazon.de my question is how do i contact lenovo for repair

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/warranty-problems/td-p/3318593
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Hello, my company has resold nearly 100 Acer laptops in the last year. All have worked great except one. It will not charge a battery. We have verified this by swapping batteries from identical units.
 
The real issue is that we cannot get this unit replaced. It was purchased from Newegg Business and when calling the support number and entering the SNID [edited for privacy]the automated system says it's out of warranty and sends us to the 3rd party.
 
So then we communicate with Newegg who says Acer has verified the warranty and for us to call back. This has been going on for over 7 months! Meaning in less than 5 months the real warranty will expire though this thing has never been used.
 
Please help!
 
Thanks!










Solved!
Go to Solution.

A:No Warranty Support

Thanks, we tried that many times. The Newegg rep just found that by using the chat support and entering the full Serial Number it finally worked. The phone support nor chat would accept the SNID. So this was the root of the  problem.












View solution in original post

http://community.acer.com/t5/E-and-M-Series-Laptops/No-Warranty-Support/td-p/425093/jump-to/first-unread-message
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Hi! I have a question about the Win10 update. I bought my unit last June this year. Will it void my warranty if I download the update and update my Unit form Win8.1 to Win10?

A:Warranty Question

It will not void warranty if you download the update and update the Unit form Win8.1 to Win10. You may create the USB recovery media before making any changes on your computer. Install all the updates for windows 8.1 and wait for the windows update 10 icon to be displayed in taskbar.

http://community.acer.com/t5/E-and-M-Series-Laptops/Warranty-Question/td-p/381218/jump-to/first-unread-message
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I bought my laptop from united states. I have all the bills. Does my laptop cover international warranty? Is there any way to know about international warranty available in other countries? 

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Been trying to register my product but it keeps coming up with the wrong product. I put my S/N and Type number in and it says it's invalid but they're both right. It also says that the S/N is for a Smartphone not a G500 Lenovo laptop. Someone please help!

https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Warranty-problem/td-p/3318286
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my pc is being sent in for repair under my 3 year warranty, 2 years into it.  It has hardware failure. can I buy a new 3 year extended warranty when we receive it back?

A:extended warranty

Lindyloobush, welcome to the forum. This is a peer to peer help forum. The only presence that HP has on it are the Admins and the Mods. Otherwise, none of us works for HP.  I suggest that you contact HP Customer Support for an answer to your question.  This will assure that you aren't mislead. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/extended-warranty/td-p/5603296
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I extended my warranty but warranty was tagged with another serial no of laptop and my laptop is out of warranty. For more details, I have marked a mail also and locked a case [Personal Information Removed] in customer care. Its a fraud by HP/partners. Please check and suggest on priority.

A:warranty isue

@Ashud88

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/warranty-isue/td-p/5637017
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Hi I'm having problems looking up warranty information for an HP Monitor I purchased at Tigerdirect (P.S. They no longer accept returns for anything per there policy change so this will likely be the last thing I buy from them). Anyway When attempting to lookup the Serial Number and Product Number it says it isnt found...I'm not sure what is going on. Someone I know purchased an identical monitor and is having issues and needs to turn there monitor in for warranty and is having the same problems I have.

A:Monitor Warranty

I think I found it. I was about to login to the Chat Support Site and somehow it grabbed the warranty info (not sure how... Evey check has failed thus far)The product Number has a second A (My product Number on the back of my Monitor clearly does not) Here is what is on the back of my monitor: K6X12AHere is what the computer some how found: K6X12AA  (note the second A)This is very concerning. Even after using the Warranty Check tool the Product Number on the back fails. I can even upload a picture of my Product Number for proof.

http://h30434.www3.hp.com/t5/Desktop-Audio/Monitor-Warranty/td-p/5522486
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I purchased a Dell desktop on Had an issue with software and was promptly fixed Great support In June the wireless mouse became erratic on occasion I filed a service request on On the support person finally Warranty Problems decided the mouse itself was the problem and was going to order a replacement At first he couldn t find where I had purchased the mouse and I had to explain it was part of a package computer monitor keyboard and mouse Sheesh Then he said the mouse I had was discontinued and they would have to find a replacement OK Next message I got was they had submitted an order for a replacement but it would have to be scheduled for production It is now and I still don t have a working Warranty Problems mouse Sure I Warranty Problems can buy one for but if this is the support I get on a mouse what happens if anything major goes out I m rethinking my opinion of Dell support When I first complained about the poor service I found myself subscribed to all the junk e-mail Dell can generate It took tries to get someone to acknowledge that I was being un-subscribed It would take days to weeks Why does it take less than hrs to start receiving the junk and weeks to cut it off

A:Warranty Problems

The dell Desktop forum is not warranty or customer support.   I would suggest posting in the customer care forum if you are a USA customer.

http://en.community.dell.com/support-forums/desktop/f/3514/t/19986850
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Hi everybody, I just bought a wonderful notebook Lenovo M30-70, I live in Italy. I would like to remove the original hard drive and replace it with a SSD, which I carefully checked the compatibility. My natural concern is: will I lose the warranty?  Thanks for your helpBest greetings Riccardo










Solved!
Go to Solution.

A:Notebook M30-70 - SSD and warranty

Technically opening the back of the laptop can void the warranty since there are no consumer replaceable parts (CRUs) inside your model.  Fortunately most Lenovo Service Centers understand that owners will upgrade the memory and change hard drives so they tend to over look the fact that the laptop has been previously opened.  If you use care in opening the laptop and center your activities on just replacing the hard drive I don't think you will have a problem, but keep in mind the Service Center makes that final determination.   Also keep in mind if the system ever needs to be sent in the warranty won't cover the new SSD drive.  That warranty is provided by the SSD drive's manufacturer. 
 
For your reference I have included a link below to your model's Hardware Maintenance Manual that explain how to remove the exisiting hardware.  Please follow any advice or pre-cautions the manual has to offer.
 
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/m30-70_hmm_en.pdf

https://forums.lenovo.com/t5/Lenovo-C-E-K-M-N-and-V-Series/Notebook-M30-70-SSD-and-warranty/td-p/2208410
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how toextend the warranty of acer aspire e5-574g-77rn from 1 year to 3 year

http://community.acer.com/t5/E-and-M-Series-Laptops/how-to-extend-the-warranty/td-p/443986
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if I buy an Acer notebook / tablet in Thailand / Vietnam .. (like Acer R13 or Acer Predator 8 Tablet ) warranty is world wide ? including ability to fix it when i am back in USA? thank you .. what else should i know? thank you ..

A:warranty .. worldwide .. usa

No. If you buy it in Thailand, you can not get it warrantied in the USA.

http://community.acer.com/t5/S-and-R-Series-Laptops/warranty-worldwide-usa/td-p/435508
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Desktop purchased with 3yr warranty; back 3 times for repair. On 4th occasion it is returned unrepaired with a note that warranty does not cover it.  There should be a replacement machine of serviceable quality or a refund for both the machine and the warranty fee.  What sort of customer service is HP providing?  I will not be purchasing HP again if this what is on offer, and advising anybody else I speak to that they should avoid this company.

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Warranty-not-honoured/td-p/5812174
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I have a virus in my laptop, and I still have warranty on it till September. I just wanna ask if I will get a new laptop if I give them my prove of warranty and laptop? And if not, what do I need. Help pls :^) 

A:Virus and Warranty

@HPuserlol? HP Notebook - 15-f305dx (ENERGY STAR) HPuserlol wrote:I have a virus in my laptop, and I still have warranty on it till September. I just wanna ask if I will get a new laptop if I give them my prove of warranty and laptop? And if not, what do I need. Help pls :^) Check your product warranty Virus infection is not (to my knowledge) a reason to receive a new notebook. You can certainly contact HP and plead your case.  HP Contact Information ? Sales, Technical Support, other Contacts -  USA / CanadaContact HP ? USA - Assistance HP Tech support/ Customer Service  ? Some English Speaking CountriesIncluding UK and Europe From a post by @Sunshyn2005, to contact HP Support :Step 1. Open link: www.hp.com/contacthp/Step 2. Enter your computer's Product Number OR select Auto DetectStep 3. Scroll down, find: "Still need help?  Complete the form to select your contact options"Step 4. Scroll down, Click HP contact options > Click Get phone numberCase number and phone number appear on screen.HP Customer Support - Product Warranty Check  If you are going to get rid of the nasty bug on your own, you need to know what you are dealing with -- that is, you want to try and identify the problem and then tailor your response to the severity of the intrusion. Help from the Troubleshooting Section:Computer Might Be Infected by a Virus or Malware (Windows 10, 8) For example, if the virus is something you can get rid of with a decent Security Software, purchase the best Security Software you can afford, install it and run a deep scan on the File System (your computer). If the virus is beyond your ability to identify and fix, and / or if the bug is bad enough that it has destroyed your Operating System and you cannot use your computer, Contact HP and ask about having the notebook repaired at an HP Authorized Repair Center. HP Notebook PCs - Using a Certified HP Service Center to Repair a Notebook PC When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Fixed / Answered? Click that post Accept as Solution to help others find Answers.

http://h30434.www3.hp.com/t5/Business-Notebooks/Virus-and-Warranty/td-p/5697318
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Hi, I ordered and paid for an extention on my daughters laptop. Will it show up on her warranty status or by some other method?  Have looked at my order status and it said order sent by email??? No email recieved!

A:my extended warranty

Dear Customer, Welcome and Thank you for posting your query on HP Support Forum 1. Please contact the point of purchase where you bought the HP Carepack Extended Warranty and request with them to provide you the HP Carepack Certificate and a duplicate copy of the Invoice/Bill for the same 2. Incase if point of purchase doesn't provide you the HP Carepack Certificate and a duplicate copy of the Invoice/Bill, request with them to speak with HP on your behalf and get it done 3. Look up in your "Email Inbox" I am sure you should have some email relating to this HP Carepack which you can share with HP Technical Support the next time when you contact HP Note: Usually when a customer extends the warranty, that has to be manually updated in our records and for that you need to contact the phone support and share the HP Carepack Certificate, so that they will update the same Incase if you have any further queries reply to the post and feel free to join us again I am sure one of the above options would definitely work for you Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/my-extended-warranty/td-p/5689397
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Hi, I can not understand to what date will the warranty valid in my notebook just purchased in Italy.
The seller tell me that it be covered only for two years.
Then, when I registered the product on the HP website, entering the serial number, is covered up to 15-Apr-2019, thus three years..
Who can I ask to have with certainty the duration of the warranty?
The notebook is a Mobile Workstation
HP ZBook 17 G2 M4R78ET # ABZ - 0889894255662
Serial Number: [Personal Information Removed]
Could someone help me understand this 'dilemma'?

A:Warranty duration

@Robye64

 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Business-Notebooks/Warranty-duration/td-p/5621693
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I purchased an Inspiron 7359 2-in-1 from Amazon on Sept 30, 2016.  When I registered the product the Service Assistant showed that it was purchased on Feb 1, 2016 and that my warranty would expire on May 2, 2017.  How do I get my warranty extended to the correct 1 year coverage as stated on the Dell web site?  I have tried to contact support in several ways and have had no luck.  example:  when trying to email, the form keeps telling me to input my phone number in phone number format but will not accept any format I tried and, therefore, I cannot complete the email and submit it.  I'm hoping someone from Dell monitors the forums and will offer some help.  Or if anyone else has had this issue, how was it resolved.  Thanks.

A:Warranty Problem

If the system was purchased direct from Amazon itself, all you need to do is register the date you purchased the system with Dell (see link):
www.dell.com/.../retailregistration
There are however, many vendors with storefronts on Amazon -- if you purchased from a reseller with an Amazon storefront, you may need to go back to the seller so that vendor can initiate a transfer of warranty.  There are many sellers out there that provide "grey market" goods that are not sold through authorized channels.  Hopefully yours isn't one of them, since it's not uncommon for Dell to deny warranty on non-authorized sources.

http://en.community.dell.com/support-forums/laptop/f/3518/t/19995263