Windows Support Forum

How to re-install Win 8.1 (original OS was Win 8 Pro Upgra

Q: How to re-install Win 8.1 (original OS was Win 8 Pro Upgra

Im having lots of issues with Windows 8.1 so I have to reinstall. Store/Settings arent opening. 5 minutes or so of a black screen and cursor on Start up.

I attempted to go here: Upgrade Windows with only a product key - Microsoft Windows Help

and use that for reinstalling, but it isnt excepting my product key.

How can I reinstall Windows 8.1? Am I really going to have to re-install Windows 8 from scratch and then Update again to Win 8.1?!

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Preferred Solution: How to re-install Win 8.1 (original OS was Win 8 Pro Upgra

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

A: How to re-install Win 8.1 (original OS was Win 8 Pro Upgra

Didn't you d/l the 8.1 files for iso?

There is a thread about how to do that. You only need the first post.

How to download the Windows 8.1 ISO
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A:What happens to my original Win7 install if I install it on another PC?

As I recall when you first install Windows it wants to be activated and only gives you a few days to do so. If you could test your problem without activating Windows it would probably work, then as long as you removed it before the activation time expires you should be ok. If you tried to activate it on the second machine I'm pretty sure it wouldn't let you.
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A:How To Install Another Win7 S/N after Original Install

Delete all partitions using Diskpart Clean Command which clears the partition table and boot code, or if you want it more securely overwritten so it can't be recovered except by forensics use Clean All command (takes approx an hour per 320gb).

I don't understand the concern for wiped hard drives which will be used by another person. Any lettered partition should be visible once Win7 is installed. If necessary add a drive letter in Disk Mgmt. Does this answer your question?
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I guess it's been about a year now that I installed Windows 7 Ultimate 64bit on my main machine and have had no real issues with the OS.
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I use my machine anywhere from 5-12 hours/day every day depending on if I am working or just playing on the machine.

who else is still using their original install?

A:Who else is still running their original Win 7 install

I am and I find Windows 7 very smooth and easy going I have used it for about a year an haven't had a single BSOD I think it is a Very good OS
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Can I install Win 7 on this notebook (provided I found all necessary drivers)?

In other words is the driver environment model of Win 10 the same as in Win 7?

Is installation on SSD a problem for Win 7?


A:Can I install Win 7 on a notebook with original Win 10 and SSD?

You can do that if there are drivers no problem I would take a disk image first so you can role back if needed
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But is there anything else to it???
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Thanks for looking

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hello, im new here (newbie?) and im from brazil.

i have a problem ...

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the message:

mfcan32.dll not found..

i read that people can use this file to put a hijack in the system.

anyone can help me? tks

A:i can install corel 6 (original) in my notebok with xp sp2

Hello and welcome to TSG.

Are you sure the error message does not state the file MFCANS32.DLL (with an S)?

Also - I am going to recommend that a moderator move this to the software forum.

Let us know.
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I then tried with the original install disc and got the same message.

Why does this happen? Is there a way round this problem?

Should one create Repair/Recovery discs periodically?

A:Windows 7 will not recover with original DVD used to install it

Either the versions are not identical or the DVD is corrupt.

I suggest that you download an exact same ISO image of your version from and burn another DVD at not more than 4x speed. Try recovering from that and most likely you shall be up and running.
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My name is Katherine
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Didn't think it was over a year since I was last here--time passes!
Is it possible to reinstall Win 7 Pro SP1 using the system installed on a 128Gb SSD in a external housing--via USB?
I have a VAIO Notebook, from which I have removed the SSD--the system works fine.
I have replaced the SSD with the original standard HD -- 250Gb. I have wiped this HD--it is now clean. Can I transfer the SSD system to the clean HD now in place---bearing in mind this is NOT a backup copy, but a full system including programs, updates etc.
Will it work--and is there anything I should do preparation wise? I have a USB external housing for the SSD.

A:Fresh install of Win 7 from original System on SSD

You can use the copy function on any decent partition manager. Paragon or Partition Wizard free edition shold be fine.
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A:Recovering With Original System Install

Hi: The largest hard drive you can use as a boot drive in that PC would be 2 TB. Here is the problem... The drive is formatted in GPT, not MBR, and since your PC does not have a UEFI BIOS it can't boot from a drive formatted in GPT. So the only suggestion I can offer would be to use some free disk partitioning software like partition wizard and format the drive in MBR. You will have to break it down into smaller partitions such as 2 x 2 TB and 1 x 1 TB and then try the recovery disks on one of the partitions and use the others for storage.
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I just did a repair install due to a virus situation. The install went fine, of course, but it requires re-activating.

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Same computer, so I might assume the activation details would be the same, just wanted to check if anyone had any definite information.


A:Repair Install activation same as original?

Hi, there shouldn't be a problem as long as it's installed on only one computer. I went through this and didn't experience any problems in terms of backups I'd made from my previous install on the same PC. If they didn't it would render quite a few backup solutions fairly useless, especially those based on making a system image the first time you set up your PC.

If of course in the unlikely event that something doesn't work properly backup wise because of this install it only takes a short phone call to Microsoft to sort it out.

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A:Can a recovery usb install hp image to new ssd? Original hd...

Sint wrote:... Ssd will be 750 gb and original hdd is an sshd of 1 tb.....Hi, Yes BUT that may be the problem. You need SSD size equal or larger (capacity). Which tool do you use ? Regards,
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A:Install / Update CD's besides MS Original Win 7 Disks (SP1)

Well sort of
The new unofficial sp2 will get you up to April of 2016
windows update
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Dear All,
Could everyone can help me install win7 64bit on Dell XPS L322X with Original win8 64bit. I don't know how to install but I already format all HDD.
it is urgent with me know. 
Please help me 
thank you

A:Install Win7 on L322X with original win8

You can click the links below for information installing Windows 7 on your computer. Before booting to the Windows disk/usb you will need to set the UEFI  setting first. Below is information to help.
Secure Boot
Secure Boot feature can be enabled or disabled in system setup.

The Boot List Option should be set to UEFI to enable Secure Boot.
By default, the Secure Boot is enabled in the system setup. 
Launch System Setup and go to Boot tab.
Select Secure Boot and press <Enter> to enable/disable it.
If you set the Load Legacy Option Rom to Disabled, the legacy boot options will no longer be available under the Boot tab

Windows 7 Support Options
Dell XPS 13 L322X Drivers, Downloads and Manuals
Driver Help and  Install Order
After a clean installation of the Microsoft® Windows 7/Windows 8 operating system, you must install the following drivers / software packages:

Display adapters
IDE ATA/ATAPI controllers
Imaging devices
Mice and other pointing devices
Network adapters
Chipset (System Devices)
Sound, video and game controllers
Universal Serial Bus controllers

You must install the Chipset driver first followed by the other system drivers. Reboot the system between installations.

NOTE: The XPS L322X does not have an internal optical drive. You will need to use an external optical drive to reinstall the operating system. If technical support agents dispatch an external optical drive for OS reinstall, customer must return it to Dell after the reinstallation process is successfully completed.

The reinstallation process can take up to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

The Operating System DVD provides options for reinstalling Windows 7. The options can overwrite files and possibly affect programs installed on the hard drive.
Save and close any open files and exit any open programs.
Insert the operating system DVD. Click Exit if the Install Windows message appears.
Restart the computer.
Press <F12> immediately after the Dell logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.
Follow the instructions on the screen to complete the installation.  

My Dell Downloads is an online database that contains software applications that are installed on your computer at the time of purchase.
You must create an account to download software from My Dell Downloads.
The software applications available for download when you click this link  My Dell Downloads for XPS L322X are: Dell Webcam Central 
My Dell Support Center 3.2 
Note: Only Internet Explorer Works on the My Dell Download Site.
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A:can't install XP on a Gateway laptop w/Vista (original)

I had the same problem with my Dell Laptop. When you boot up, go into your BIOS. Look for an option pertaining to the hard drive (if it's not apparent, go through each option one by one). Look for a configuration setting that lets you select between AHCI mode and ATA mode. Select ATA mode. It may tell you that you must also disable Flash Cache, so do that as well if prompted. Save your settings and reboot with your Windows XP CD, and you should be able to install.
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We need an expert here

A:VAIO Original order to install drivers

Quote: Originally Posted by mystery

Is it possible to take a look at any file / files at vaio recovery partition to find out how the operative system works e.g in which order the dirvers get installed on the lap top ?

I tried many times to make a clean install on my Vario- VPCEB2S1E .. and followed some orders but afterwards the display resouloution , brightness and contrast is bad even after updating the graphic driver ! I suspect some driver/ file is missing here !

We need an expert here

Hi mystery, Welcome to the forums, You could try looking here Sony eSupport - Microsoft? Windows? XP Installation this is for XP but the principal and order are the same for Vista/7
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Thanks all for your time


A:windows update in different language than original install

Try this one:

Interet Explorer > Tools > Windows Update > Change Settings > from there select the correct language
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A:Cannot upgrade beyond XP original install or browse internet

Hello, with an '!' for the BIOS Driver you may need to update the BIOS or you may need to replace it, as it may be corrupted or fried.
Perhaps, if it is an older computer, it may be easier to buy a new Mother Board entirely.
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A:Reinstall Windows 7 without original install discs

The HP laptop should have a recovery partition, there should be a HP tool to "create recovery disks". Once you have done that you can boot from them and restore your system to an as-new state. You will need blank disks for this.

it may be worth running check disk first.

Type cmd into the start menu then right click it and choose run as admin,

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A:Download and Install Original System Icons?

Maybe this fine tutorial will help
Icon Cache - Rebuild
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A:Cannot re-install original software because of lsass.exe application error

Did you boot via the bios to do the repair install? If not you did not do it correctly and are still infected.

Ideally you would boot your OS cd via the bios which will start install. I would suggest you format the OS partition and do a new clean install. Once the OS is installed you have to so all the MS updates. Then install your programs which should first include antivirus and spyware checkers.
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Hello all long-time forum junkie first time XP?? do of bloated disc Use install restore a to bloat-free original poster here I ve used ComboFix a few times and been thrilled with it It recovered my computer when I was getting ready to Use original bloated restore disc to do a bloat-free install of XP?? pull the hard drive to save my data Anyway it s now been a full years that I ve had this machine and never reformatted I have the original restore disc that came with this machine but I can t figure out if there s a way to do a clean install of windows I REALLY hate bloatware and the original disc comes laden with it I tried on the first day I bought Use original bloated restore disc to do a bloat-free install of XP?? it and it booted up with all the bloatware intact I also have a Vista upgrade cd but I think I d be better off with XP although if I can do a clean install of Vista as opposed to a bloated install of XP I might opt for that I used the Use original bloated restore disc to do a bloat-free install of XP?? Recovery Disc Creator link on the desktop hoping that would create an XP install cd free of bloatware but I haven t tried it yet Best I can tell the OEM restore cd ONLY lets you restore to factory bloated stock it doesn t let you cherry pick and only install windows Can anyone help Machine is a Toshiba Satellite M -S Original OS is Windows XP Media Center Edition It s got gb of RAM because I added some on day http www csd toshiba com cgi-bin tais support jsp modelContent jsp ct DL amp os amp category amp moid amp rpn PSMB U amp modelFilter M -S amp selCategory amp selFamily Thanks

A:Use original bloated restore disc to do a bloat-free install of XP??

I'm not sure why you can't just install XP and then uninstall the apps you don't want. Uninstalling them won't take more than 5 minutes total.
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I have two older computers, both with Windows XP Home. They both still have the OEM license key stickers on them, and no major hardware changes.

Neither computer has a XP disc or recovery discs. I'm not even sure if they came with them. If I were to purchase XP Home OEM disc, could I use it to re-instate both computers, using their own unique product keys of course?

I do not want to recover anything, I want to wipe clean and start completely fresh and new. All the drivers I need are available on each manufactures website. I do not want any Sony or Gateway add-on junk

A:Can I install Windows XP Home without the original OEM disc / recovery discs?

short answer YES.

if you have genuine oem keys you have the right to install the oem version of that os on your system.
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A:Wiped stock Vaio, original wifi driver will not install!

Hello and welcome Pen did yuo try here or were you relying on the stick or the Windows driver search

Sony eSupport - VPCEH24FX - Drivers & Software
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I wish to upgrade this laptop ,therefore can somebody tell me the maximum capacity of RAM that this computer can take toghether with a HDD change
What HDD can I fit on my laptop to get the most upgrade possible
I am putting down the details of the tag as they appear at the back of the computer
         Dv 4378EA
S/N  [Personal Information Removed]
I presume they read;  Product: HP Pavilion dv40000
                                         Model:     ES973EA
                                         Series:     DV4378EA
Thank you

A:pavilion dv4000 max RAM that can be installed and HDD upgra...

Here is the Service Manual: Manual It uses DDR333 aka PC2700 SO-DIMM maximum 2 gigs.  This memory should work for you: For the replacement procedure, see page 5-15. The hard drive is shown at Page 5-7.  The hard drive type is EIDE aka PATA. This is "legacy" (obsolete) hardware and larger sized PATA drives are getting hard to find. There is no size constraint imposed by the BIOS or hardware, but the market may not supply you with anything bigger than about 320 gigs and it is going to be expensive to find a new one. The biggest I ever saw was a 500 gig but I have not seen one of those in years. You want to try to find a 5400 rpm or 7200 rpm model although 7200s are extermely hard to locate. 4200 rpm models are just too slow to use.  Here is a 320 gig on eBay for about $100:  If this is "the Answer" please click "Accept as Solution" to help others find it.
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I'm considering the Ideapad 510 15" (Part Number 80SR0055CF).  i5-6200U, 4GB onboard RAM, 1TB 5400RPM hard drive.
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What about the hard drive, can it be upgraded/replaced?  At some point I would probably want to put in an SSD.
If someone could link to the hardware maintenance manual that would be really useful, then I could check these things myself.  I can't find the manual for this particular laptop.  Thank you!
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
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Hello. First let me tell you about my machine:
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    Model # LD642AV
   [personal information removed]
    Windows 7 home premium
I attempted to upgrade ton Windows 10. At the very end of the process, I got an error message saying that the upgrade failed. I thought -- so I am back to Windows 7 and that is OK. But now, I receive frequent error messages telling me that various "entry points" can not be found on DLL files that I believe are in Windows 10 ONLY. How do I get rid of the problem?
Thank you for your help.

A:G62 notebook - recovering from unsuccessful attempt to upgra...

Craig3428 Hello;Allow me to welcome you to the HP forums!Wish I had good news for you, but I don't. While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!So, while you DO have Win7 back, most likely, something got corrupted in the process. To further complicate matters, while I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities.Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC. This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.Since HP no longer provides Recovery Media for your model, a couple of other sites you should check are: and that the first thing Recovery Media does is reformat the hard drive -- erasing everything from the drive. So, BEFORE you attempt this, you need to save off all the files and data you want to retain.Good Luck
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Brand new E51-80 with Win7 - couldn't upgrade to Win10, got stuck at 'searching for updates'.Tried the same in Win7 with same result, just got stuck in 'searching for updates'.  Tried several solutions i Googled - no success. Then i uninstalled the 'bloatware' McAfee installation, and everything worked again!!  Just to help others that also run into this issue. /Henrik - Denmark

/Henrik - DenmarkX220 - i7-2620, 8GB, 128GB Samsung 830 SSD (I just LOVE my X220!)
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I am receiving numerous blue screens do death.  10 is not stable for more than 5 minutes once it boots up.  I upgraded from 8 and have no USB boot stick.  Can Acer community help me?   Will Microsoft help me?   I have posted in ten forum for possible help with windows 10 experts (not Microsoft).    I have detailed error messages and even test results for memory, disk and drivers.   Very frustrating to have trusted the upgrade and now be completely unstable.  Just looking for next suggestion.   Thanks in advance

A:Intermittent WiFi issue following Windows 10 upgra...

Which Win10 version do you have and on what Acer ? (Both should be listed in MSINFO32.
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Hello.Our Laptop is an lenovo yoga 500. windows 10it is has an i3 processor.and runs on 4gb ram. but it lags so much on alot of things.this includes facebook. alot of the time the memory uses 73% and that is me just using the browser on youtube! i can hardly visit some sites.this happens alot and sometimes it does not. so if i were to upgrad the ram, would it make a difference?would the performance be better? or will i be fighting a loosing battle.
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My acer Aspire V - has been intermittently losing WiFi for past days since Windows upgrade from Windows Home Premium The Aspire has Atheros wireless network adapter AR BWB Wed nbsp So far I have In the Atheros AR BWB Wireless Network Adapter Properties I nbsp unchecked the box in the Property Management tab which read Allow the computer to turn off this device to save power nbsp b Made sure airplane mode was in off position c Forget exactly where I did this but made sure settings in another location Windows Intermittent WiFi issue upgra... 10 following were set at Maximum Performance Checked that firmware is up to date on my network router with security set to WPA -PSK AES Searched through many forums to read responses of folks upgrading Intermittent WiFi issue following Windows 10 upgra... to Windows with WiFi issues--seems this is widespread problem though no one has said WiFi signal loss was intermittent as is my laptop's Internet hits for my searches also show WiFi issues occurred in the past for installs of Windows So Intermittent WiFi issue following Windows 10 upgra... far have not come across mentions of WiFi issues for past installs of Windows While exploring my laptop I came across a page of Microsoft Updates--SEE ATTACHED I was surprised to note that these updates are released quite frequently over the course of a day For example separate updates between PM and PM on Aug and separate updates between AM and PM on Aug nbsp Am including part of the record of updates for August and August I am aware that Microsoft uses my WiFi to AUTOMATICALLY download updates Is it possible that this intermittent nbsp download of updates cause the intermittent nbsp interruptions of the WiFi This afternoon when the WiFi was not working for Windows I reinstalled as a dual boot Ubuntu I had no difficulty connecting to WiFi from Ubuntu Have not yet I have not yet tried connecting the laptop via Ethernet cable to my router during one of these WiFi outages My ISP is a VOIP Internet setup using one Westell and one Cisco router I have not considered if they might be a cause of the problem I read on one forum that someone fixed their WiFi connection issue by changing their router security setting to include TKIP nbsp NOTE I may need to put attachment of screen grab of Windows updates in a separate email reply to this post as this post is not accepting the attachment Would appreciate any comments or suggestions Thanks in advance I shall likely also put this out on a Windows forum elsewhere nbsp nbsp Solved Go to Solution

A:Intermittent WiFi issue following Windows 10 upgra...

Hi!FYI, this worked for me, finally a solution!Strangest thing--I uninstalled the Atheros driver. Did NOT reinstall it. After I uninstalled Atheros driver, a right screen Windows 10 style panel immediately appeared--either on notifications panel or in WiFi settings page, was sleepy, don't remember which--containing a labeled entry box for my wifi password. I entered the password and boom, the wifi worked. It's been working since.Again thanks. Will mark solved.

View solution in original post
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Hi, I have ideapad 100-14ibd(80RK).I ran lenovo companion app, on the memory section , it says that using 2GB out of 8GB.That means I can upgrade 8GB memory.After few weeks, the laptop bluescreen on boot up and I use onekey recovery to restore the system to initial state.Now when I check at memory section in companion app, now it says that using 2GB out of 16GB.That means I can put 16GB straight into the slot or is the app just a lie?The manual says max are 8GB memory. Now I confuse. Companion App (Memory tab)?Intel® Core? i3-5005U Processor (3M Cache, 2.00 GHz)  Hardware Maintenance Manual - ideapad 100-14IBD Thanks in advance.

A:Ideapad 100-14ibd 80RK - Max memory(RAM) can upgra...

[email protected]  To find out how much RAM your operating system supports running the following software: Regards.

Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.
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Hi, Please can anyone provide any suggestions? I am having the same problems... Communication says "Connection between access point, router, or cable modem and internet is broken" and another message says "network gateway is accessible but Windows couldn't receive network traffic from internet." Other devices are still able to connect to wireless networkI can see available connectionsRouter has been resetI am unsure as to what automatic updates may have occurred, not being infront of laptop right now. Advice would be very much appreciated! Thank you.

A:Re: HP Pavillion unable to get wifi after an automatic upgra...

Hallo Karrinjerzy Can you post back with the full Model No. and Product No. of your notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information. and provide me what Wifi card you have?Could you please inform me what wireless card you have in your computer?This can be found under device manager.Right click on the windows icon in lower left cornorPress on device manager.Find a card with WIFI adapter or something with 802.11 in it. Thanks.

ZincasI am an HP notebook technician.Please click ?Accept as Solution ? on the post that solves your issue to help others find the solution.Click the Thumbs Up on the left to say ?Thanks? for helping!
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I nbsp have an Ideapad Flex nbsp Since I upgraded yesterday to Windows I have lost the touchscreen ability I had up to that point on Windows On search working not Ideapad touchscreen upgra... on (Flex 15) for pen and touch I was given this message on a system information page No pen or touch input is available for this display I have looked in device manager under Human Interface Devices Expanding the Ideapad (Flex 15) touchscreen not working on upgra... view to show hidden devices I see HID compliant touch screen When I click to get device status this is the message nbsp Currently this hardware device is not connected to the computer Code To fix this problem reconnect this hardware device to the computer nbsp How do I do that I Ideapad (Flex 15) touchscreen not working on upgra... note a similar problem in Windows on this posting nbsp http answers microsoft com en-us windows forum windows -hardware touchscreen-not-working c cda nbsp Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem Thanks nbsp nbsp Mod's Edit Added model to Subject line for clarity Solved Go to Solution

A:Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...
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hi i bought the hp au006tx laptop.i want to upgrade my internal hdd to my latop upgradable?i have Samsung 850 EVO 500GB 2.5-Inch SATA III Internal this compatible with my laptop.kindly reply laptop model is hp has 8gb ram,1tb hdd,4gb nvidia 940mx graphics.i want to replace that 1 tb hdd with 500gb samsung model ssd as mentioned above.tell me whether my laptop is compatible with that samsung 850 evo 2.5inch sata III internal ssd 500gb.kindly reply me.
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Hello nbsp I have after Windows upgra... upgrade driver 10 Aspire 5750G an Acer Aspire G Last night my computer randomly Aspire 5750G driver upgrade after Windows 10 upgra... decided to do the Windows upgrade I did not click okay or accept the terms or conditions or anything It just logged off nbsp and started doing the upgrade and I Aspire 5750G driver upgrade after Windows 10 upgra... couldn't quit out of it Anyway I didn't get a chance to check if all of the drivers etc were compatible with windows After the upgrade most things seem to be working fine Aspire 5750G driver upgrade after Windows 10 upgra... so far However the scroll bar on my mouse trackpad no longer works Is this something I can fix by simply upgrading the driver If so where do I find the correct one nbsp Are there any other drivers that I should upgrade I was told by a friend that I should upgrade drivers from the generic microsoft ones and install better drivers that are specific to the brand of my computer However Acer only seems to have downloadable drivers for Windows or for my computer nbsp Any help is appreciated nbsp Thanks Claire

A:Aspire 5750G driver upgrade after Windows 10 upgra...

A perhaps more relevant question right now is if you want to stay with the unintentional Win10 installation or go back to your original factory-installed Windows 7 version? Jack E/NJ
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A:acer extensa 2508 touchpad not working after upgra...

Hi motlotlegi Try reinstalling the driver - go to device manager, right click & select uninstall. Restart the laptop & Windows will reinstall it. Hopefully it should now work. If not then check Acer's support for your region to see if there is an updated driver.
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A:acer extensa 2508 touchpad not working after upgra...

Hi motlotlegi Try reinstalling the driver - go to device manager, right click & select uninstall. Restart the laptop & Windows will reinstall it. Hopefully it should now work. If not then check Acer's support for your region to see if there is an updated driver.
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Hello,I recently acquired a z600 with a quad core Intel Xeon E550 and I would like to know if it is possible/desirable to put my old z400 two quad core Intel Xeon W3550.I checked and both use socket b type soo I'd assume I should have a problem but as hardware is outside of my knowledge base I wanted to ask =)Thank you in advance

A:Changing my z600 processor to my z400 processors - CPU upgra...

Hi, The z600 series of workstations support Intel Xeon Processor X5570 QC 2.93 GHz, 95W, 8M cache, 6.40GT/s QPI, DDR3 1333 MHz, HT, TurboIntel Xeon Processor X5560 QC 2.80 GHz, 95W, 8M cache, 6.40GT/s QPI, DDR3 1333 MHz, HT, TurboIntel Xeon Processor X5550 QC 2.66 GHz, 95W, 8M cache, 6.40GT/s QPI, DDR3 1333 MHz, HT, TurboIntel Xeon Processor E5540 QC 2.53 GHz, 80W, 8M cache, 5.86GT/s QPI, DDR3 1066 MHz, HT, TurboIntel Xeon Processor E5530 QC 2.40 GHz, 80W, 8M cache, 5.86GT/s QPI, DDR3 1066 MHz, HT, TurboIntel Xeon Processor E5520 QC 2.26 GHz, 80W, 8M cache, 5.86GT/s QPI, DDR3 1066 MHz, HT, TurboIntel Xeon Processor E5506 QC 2.13 GHz, 80W, 4M cache, 4.80GT/s QPI, DDR3 800 MHzIntel Xeon Processor E5504 QC 2.00 GHz, 80W, 4M cache, 4.80GT/s QPI, DDR3 800 MHzLooks like they support CPU's with 80W to 95W. The Intel Xeon W3550 has TDP 130W . I don't think this is going to work. Regards.
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A:adding a second hard drive to a Pavilion dv7 1020us or upgra...

It can be done. I used to have one of those model series and if I recall correctly the SATA drive plugs right into the motherboard so you do not need an adapter just a caddy.  If this is "the Answer" please click "Accept as Solution" to help others find it.
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My HP desktop PC, Envy 700-220ef, upgraded itself to Windows 10 a few days ago, without my blessing. Since them, at startup time it goes directly from the BIOS/POST screen to the Windows blue logo, so I get no chance, as I did before with Windows 8.1, to see the UEFI menu and select from it the operating system or boot source I want. How can I get the UEFI menu back ? Thanks.  

A:How to get UEFI boot menu to show up after windows 10 upgra...

@jpmarinier?, welcome to the forum. You should right click on the Start button in the lower left corner: select Command Prompt (Admin) / at the Prompt copy and paste this command: bcdedit /set {bootmgr} displaybootmenu yes / it will tell you that the command has been completed successfully / type Exit and reboot.  I did this and it gave me the Bootmgr screen. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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Hello nbsp I have an Acer Aspire G Last night my computer randomly decided to do the Windows upgrade I did not click okay or accept the terms or conditions or anything It just logged off nbsp and started doing the after Windows 10 driver upgra... Aspire upgrade 5750G upgrade and I couldn't quit out of it Anyway I didn't get a chance to check if all Aspire 5750G driver upgrade after Windows 10 upgra... of the drivers etc were compatible with windows Aspire 5750G driver upgrade after Windows 10 upgra... After the upgrade most things seem to be working fine so far However the scroll bar on my mouse trackpad no longer works Is this something I can fix by simply upgrading the driver If so where do I find the correct one nbsp Are there any other drivers that I should upgrade I was told by a friend that I should upgrade drivers from the generic microsoft ones and install better drivers that are specific to the brand of my computer However Acer only seems to have downloadable drivers for Windows or for my computer nbsp Any help is appreciated nbsp Thanks Claire
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Hi,I've been considering buying a new GPU for my SFF M92p.I currently have 1GB 620 GT nvidia GPU & I would like to upgrade to a 2GB GPU.  i7-3770 Cpu 3.4GHzWindows 1016GB DDR3 RAM1T HDPSU - 240 Watt I need professional assistance on : - Can i find 2GB GPU to use on this current system @ 240 ?- If not, would i need to change my PSU ? And where do i buy such a unit ? What's it called ? [It's for gaming]    

A:Lenovo ThinkCentre M92p 2988-E2U [Video card upgra...

The GTX 750 Ti could work with a SFF M92p.   Upgrade to the latest BIOS beforehand, CD ISO method is most reliable.   Check that there aren't any taller heatsinks on the motherboard that could interfere with the graphics card (refer to photos of the card.)   
Since your system is older, to ensure the necessary airflow, clean the front air intake and fan with vacuum and canned compressed air, jam the fan with a cable tie or similar so it can't spin and over-speed.  Same for CPU fan and heat sink, and vac the intake and rear exhaust of the power supply.  

I can confirm that this MSI brand low-profile  GTX 750 Ti 2GB  card works perfectly in my M93p SFF machine without upgrading the PSU:   MSI N750-Ti-2GD5TLP
Measuring the power draw running Prime95 (CPU benchmark) , FurMark (GPU benchmark) , charging mobile phone via USB and copying large files at the same time , it stays below 190W.   Have been running this for several hours. I have also been playing Fallout 4 (FullHD, ultra textures, 60 FPS) for 100 hours without any problems.   As the case is quite compact, I was worried about the temperature but it stays below 80C for the GPU at full power over extended periods of time (about 25C ambient temp in the room). 
Installation is ok. Just mount the low profile bracket and move the PCIe 1x WiFi card (if you have one) into another slot.  Preferably leave an empty slot next to the graphics card.
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I recently upgraded to Windows and since then I have been receiving the following Windows message started upgra... Driver error Graphics 10 after message while playing a game Display driver Intel HD Graphics Driver for Windows R stopped responding and has Graphics Driver error message started after Windows 10 upgra... successfully recovered nbsp nbsp I checked my graphics driver and it said it was up-to-date nbsp I have tried installling the latest drivers for my notebook model as per the HP drivers page the December version installed with no problem but did not fix the issue nbsp An error message pops up when I try to install the March and April versions of the graphics drivers stating that they are not compatible with my computer nbsp I have also tried both the HP and Intel Driver update utilities and was told that my drivers are up-to-date nbsp However when I look at the properties for my Intel R HD Graphics Family in Device Manager I notice that the information on the Events tab states Device PCI VEN amp DEV A amp SUBSYS E C amp REV B amp amp amp requires further installation nbsp I am not sure what needs updating on my computer or if this driver is incompatible with Windows and there is not yet an upgrade nbsp Any advice or guidance would be appreciated nbsp My computer model is the HP Pavilion -p ca Notebook PC ENERGY STAR model G U UA ABL and the graphics driver is version

A:Graphics Driver error message started after Windows 10 upgra...

Hi @Gneiss, Welcome to the HP Support Community! I understand from your posts that you are having an issue with your HP Pavilion 15-p050ca Notebook and a error message Display drive Intel HD Graphics Drivers for Windows stopped responding and has successfully recovered. I would uninstall all that are listed in the Device Manager. Click the arrow next to Display Adapters to expand that category. Right-click on Graphics and select Update Driver Software if more than 1 Graphics adapter do 1 at a time. Choose the option to Search Automatically for Updated Driver Software.The Notebook should find and automatically install the updated driverAfter the installation is complete, restart your Notebook. It should automatically update with a new Driver and software. If you need to update the Display Adapters. I would follow the method of right clicking on them in the Device Manager only. This will update the drivers on your system to work with Windows 10. Please get back to me how this goes. If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Please click the Accept as Solution, to the right of the Thumbs up icon, if your issues is resolved.   Thanks.
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Hello, I'm having trouble upgrading Windows 7 Pro to Windows 10.  The installation (manual and automatic) fails due to the incompatibility of ProtectTools Security Manager (according to Microsoft). This is also described in a document I found on the HP website: .Before I can uninstall ProtectTools, I need to unistall other HP tools, like Device Access Manager,... And there lies my problem: how do I uninstall Device Access manager? It's not listed under 'Programs and features'. I tried uninstall tools like CCleaner and Revo Unistaller, but they can't find it either. I have installed the latest version of ProtectTools, via the SoftPaq Download Manager and disabled all features in ProtectTools, as far as I can tell. How do I uninstall the ProtectTools suite? Best regards,Wim.

View Solution.

A:ProtectTools Device Access Manager blocking Windows 10 upgra...

I found a way to remove it, on this website: Run: MsiExec.exe /X{55B52830-024A-443E-AF61-61E1E71AFA1B} That fixed it for me.
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Please forgive my basic ignorance on this type of matter, but.........

I have been looking on Ebay at used/refurbished computers for upgrading from my current and older P4 chip computer. One that I'm looking at says that it has a (legal and genuine version) of Windows XP Pro SP3 o/s installed on the custom built computer, but there's no disk.

If I were to purchase a computer like this, and make a back up copy of that installed o/s on my own disk, will there be any difference than if I had received the original installation disk or manufacturer's restore disk?.....or would the installed (and backup) o/s be considered an "unlicensed" copy?
***I never cease to be amazed by the extent to which people are capable of (deluding themselves by) engaging in distorting and denying reality in an attempt to satisfy their fears, wants and needs?***

A:Will a backup copy (to disk) of an installed XP the same as original install disk?

No, a copy would not be the same as the installation disk. But even better than an installation disk is a "disk image". It saves everything, your programs, your operating system, and all your files, for when the drive fails.

You are very wise to be considering how to recover. A disk image is much better than a "recovery partition" on the drive which is useless when the drive fails.

Buy an external drive for backup (though CD's and DVD's can be used, you can make backups far more easily, and thus frequently, with an external drive, or even a second internal drive). DVD's are fine if all you want is a single backup of the original system, but an imager can take snapshots along the way so less is lost.

Free Drive Cloners/Imagers:

Macrium Reflect
Clonezilla (Bare-metal restoration from image)
EaseUs Disk Copy (Copies disks or partitions)
CloneZilla GParted LiveCD (Complete partitioning and drive imaging/restoration tools)
Partition Saving
PCI CloneMaxx
Drive Image XML
copyr.dma (Copies disk with bad sectors for recovery)

Commercial Apps:

[email protected] Disk Image
O&O DiskImage
Acronis True Image Home
Farstone Drive Clone (Drive image, snapshots, file/folder backups.)
EAZ-FIX Professional and Easy Image
Drive Snapshot
ShadowProtect (Also online backups.)
Keriver Image
Avanquest Copy Commander
Paragon Drive Backup
R-Drive Image
Norton Ghost
HDClone Pro or Enterprise
Terabyte Image for Windows
Terabyte Image for DOS (can directly access FAT, FAT32, and NTFS partitions)
Spotmau Disk Clone & Backup
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Please forgive my basic ignorance on this type of matter, but.........

I have been looking on Ebay at used/refurbished computers for upgrading from my current and older P4 chip computer. One that I'm looking at says that it has a (legal and genuine version) of Windows XP Pro SP3 o/s installed on the custom built computer, but there's no disk.

If I were to purchase a computer like this, and make a back up copy of that installed o/s on my own disk, will there be any difference than if I had received the original installation disk or manufacturer's restore disk?.....or would the installed (and backup) o/s be considered an "unlicensed" copy?

A:Will a backup copy (to disk) of an installed XP the same as original install disk?

I would check the eBay site for the report on the person or business selling the computer or equipment to see how reliable they are, anyways if you purchase a computer with a legal version of windows on it that has been refurbished I do not see why you should not get a windows install disk (Original) with it, if the installation is legal why not give the disk with it? I would be very leary.

I would check other ways of getting what you want and here is a good place to start:
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Any help is much appreciated.

A:Original xp cd?

1. Landline/call a friend (Just like the game show)
2. call Microsoft they'll send you a copy for a fee without the serials
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A:Original XP To SP2

Go ahead, you can directly install SP2, no problem, if it need something else will ask you for that.
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A:Original HDD...

Originally Posted by jbdiesellife

Now that I'm running my WIndows 10 machine with an SSD, I'm wondering what to do with the original HDD. I've done nothing with it at this point since it still has that recovery partition from the manufacturer (Dell) on it.

The computer did not come with recovery disks. That's why I haven't put it in an enclosure and used it as an external drive. Is there a way to create a recovery disk from the HDD so I have it like the manufacturer sold it to me should I need to send it in for repairs?

What OS was on original drive?
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That's the question I was a Shakespear quot fan quot lol Well I just activated my windows xp after days waiting Because month ago my computer wasn't working at all because of a RAM addition and when I didn't know the problem I thought it was the Windows cd So I install on my older PC it was working but the hurt was done I used my cd-key on another computer So after those days I called the guy gave me lots of numbers and my XP is now activated no more problem for that The problem original? Original not or is the icon next to my time in bottom right corner of screen It says my XP isn't original and it keeps telling me that my Original or not original? computer is under high risk Problem is the cd key I have came with my PC and Acer aren't supposed to be thieves On the other side I can download Windows Media Player beta but when I click it check if I have an original and it says I do What the

A:Original or not original?

From what I understand, you've called Microsoft and sorted out your cd-key conflict but are still receiving the message similar to:

"This version of Windows does not appear to be genuine. You may be a victim of software counterfeiting..."

If this is the case, check out this link:

There's a link to a free tool which will remove that annoying pop-up. Once it's removed, if Microsoft did not thoroughly fix the cd-key conflict, you may get this pop-up again IF you continue to install windows updates.

Keep in mind I'm not a certified technician... but I can confirm that the WGA removal tool works beautifully.
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Is there a way to get back to the original key as shown on the back of the computer?
Where is the key stored, obviously not on the hard drive. Can I use any installation disc so long as it matches the OS version?
Thanks for your suggestions.

A:Where did the original key go?

The Key that keyfinder programs report will not match the key on the sticker. It will be the "master install" key used in their imaging of drives. The key on the sticker can be used on any OEM disc that matches the version ( Home, Pro or MCE )
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Is this correct?

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I just need a way to LEGALLY obtain my original OS

Thank You

A:Original OS Needed

There is a recovery partition on the computer that can be accessed by using a set of recovery CD's you would have created when you got your computer. View Document
If during the process of Bouncing around different OS's you deleted the Recovery Partition, or never made or can't find your recovery discs, then you will have to get a Recovery CD or XP CD from Ebay or Craigslist.
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A:original windows

Quote: Originally Posted by danar

hello i have a hp laptop that came with original windows but i format my hard disk with out making any back up for the system and there is a windows product key under my laptop can i install windows 7 home premium and use this product key to activate it?

If it is a 25 letter key and you can get a OEM windows home premium you might be able to.
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A:Reinstalling XP without original CD

No. Your Windows 7 upgrade license consumed the Windows XP license so it cannot be used on another computer.
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A:where from to download my original win 8.1 with se...

Before performing fresh installation of Windows Operating System, it is recommended to take all the backup of the data from the computer. To help you install Windows 8.1 Operating System, please follow the step-by-step instructions given on the link below: Hope this will help you.
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A:what to do if the original os has been deleted

In the Search Box, type Activate Windows. Select and if Windows is genuine you'll get the message Activation was successful.
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A:Original Rainbow Six...

Hi jare, welcome aboard.

I wish I had the solution but my searches didn't come up with other than what you've already tried.

All I have to offer is that you get the patch (v1.04)
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This has worked for some, but not with XP Pro, only XP Home edition, as far as I can surmise.

Good luck to ye.
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A:problem using COD original

what are the specs on the laptop?
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A:Return To Original

It would help to no end if you were to tell us just what computer you are referring to. Could you post the make and model of this computer?

This forum is for XP operating systems, yet you mention Windows 7. Would you care to clarify what the reference to W7 is about?
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possible or impossible?

A:Using a different Windows 7 CD than original

If you downgraded the Gateway OEM version of Windows 7 OS to XP, the OS of record for your system is now XP; Windows 7 is gone. The Windows 7 keycode for your system may be invalid now.

Contact Gateway and see if downgrade to XP can be reversed and Windows 7 reinstalled with the same key code.

Using your friend's Windows 7 DVD may work - only if it a Gateway Windows 7 recovery DVD, but then there is the keycode issue. If friend's copy non-Gateway OEM or Microsoft full retail copy, it will not work.

I closed your thread in XP -->

Regards. . .


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A:Installing HP Original OS DVD on other pc

You need to buy a Genuine Microsoft Windows 7 DVD & Product key for your custom PC.
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ms213,product  ny645aa-aba,build id 94nav6pra3,serial number [personal information removed]
thank you                           jim

A:need original product key

The problem with this is going to be that M$ will not accept an OEM Windows key for that download page.  so even if you had it, it would not work.  That sites does work with retail keys, however.  So then the quest would be to get a retail key, or just borrow a Windows 7 install disk to make the "rescue disk".Assuming this PC came with Windows 7 installed, you can make a "Recovery Media" set from Recovery Manager, or order a set, which will reinstall the software on the PC - "facotory fresh" as they say.
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A:Have to use original XP Pro CD to boot up


Go into Bios and check the Boot order and make sure the Hard drive is the first in order.

To get to Bios press F2 or DEL or if you know the key ON startup to get into bios and change the boot order and then save and exit.

I think its looking at your CD-Rom first for your O/S.
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A:Trying to get original search

See if you can right click the toolbar and uncheck 'Search the Internet' If you download Adobe again, Uncheck 'Download the Adobe Yahoo! Toolbar.
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A:Installing original OS

If you installed WIndows 10 less than 30 days ago, it can be removed and reverted to WIndows 8.
If it was longer than that, see here:
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A:hp zero original configuration

Hi, HP z230 is a series of many machines, not one. Here is ths list: Regards.