Windows Support Forum

Issues installing Office 2007 (Windows 7)

Q: Issues installing Office 2007 (Windows 7)

I've just purchased a laptop (without a cd-drive) and wanted to install Office.

As a student I have free access to Office 2007 (Microsoft Office Suite 2007 Service Pack 1 32-bit (English) - MSDNAA).

I'm currently using Office Starter 2010.

Now when I download the iso file, using winRAR I am able to extract the files but when I try to install I get the following:

This is then followed by the message: "There are no products affected by this package installed on this system".

I've looked online for a starter version of Office 07 (or something like that) to no avail. I've also attempted to "burn" the iso to a usb stick and install it that way but again with no success.

I'd be grateful for some help as I have no idea of where to go from here.

Relevancy 100%
Preferred Solution: Issues installing Office 2007 (Windows 7)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

A: Issues installing Office 2007 (Windows 7)

Welcome to the forum,

What you are trying to install is just the service pack, that's why you are getting that message.
Relevancy 82.56%

Trying to install microsoft office enterprise 2007 with no luck. I get to a point where is says ( Setup cannot find Enterprise.WW\, Browse to a valid installation source, then click ok). What to do???

A:installing microsoft office enterprise 2007 issues

is it a valid copy of enterpise???
Relevancy 73.1%

Hi to everyone & to all SF Team..!

I just made a clean install of windows 7 build 7057 so I can test it for myself. Also install some other programs that i used in XP with no problems at all but unfortunately with Office 2007. I try to install it 5x and even try Office 2003 with no success at all. So can anyone help me or should I give up?


A:Problem installing Office 2007 on Windows 7 build 7057

Do you know that it works?(Try installing on another computer)

I'm on 7022 and can verify it working.
Relevancy 73.1%

working fine with RC build & 7137...

A:Problem installing Office 2007 Windows 7 build 7229

I've had this occur a few times on a bad burn. Try burning it to another CD/DVD but on the slowest speed, that's how I managed to overcome this error.
Relevancy 72.24%

Windows on new HP DV - US came preinstalled with Office Starter Edition I have tried to uninstall this Office Starter Edition and install Office Home and Student Edition It says it installed successffully but when I try to launch one of the programs such as Excel it immediately tried to launch a windows installer and about minute later it says Error Config xml not specified A valid Config xml file must be authored when deploying null then it says Fatal error during installation This product installation has been corrupt Run setup again from the CD DVD or other original installation source I uninstalled and tried to do a system restore and received an error that some file could not be uninstalled I downloaded a program utility to remove Office I tried reinstalling several times and the same error message appear I even disabled NortonSecurity Seuite from Comacast firewall and anti virus with the same result I have googled this error message and others have had the same problem and others have not had any issue installing it What is causing this and what can I Windows on not Installing 7 mssge. 25004 config.xml gives error 2007 Office specified do to resolve this installation problem Installing Office 2007 on Windows 7 gives error 25004 config.xml not specified mssge. nbsp
Relevancy 71.38%

Hey guys, my wife is taking a course that requires her to install Office 2010. The issue is that she wants to preserve her current setup which includes Office 2003 and 2007 existing side-by-side on her Windows 7 (64-bit Home Edition) notebook.
The 2003/2007 setup is not one that she really wants to mess with (i.e., she has no interest whatsoever in uninstalling the two Office suites that she currently has), so ideally she would like to have Office 2010 installed temporarily (for the duration of her course) on the machine without interfering with the current setup.
What is the most painless way of doing this that does not involve shelling out for a second computer?

A:Installing Office 2010 on a machine with Office 2003/2007

Hi, welcome to the forum,
I had a similar situation here but in the end I opted out.

I removed both Office 2003 and 2007 and installed 2010, I then used virtual XP and installed 2003 there, 2007 and 2010 are too similar and the dll's will 'bite' along the way.

Even my 2003 and 2007 gave me issues after some time.

Have you checekd what the Microsoft Support site says?
Relevancy 70.95%

I have seen similar threads to this one but not quite the same situation I have Vista Ultimate x MS Office Home amp Student The E-Mail client is 'Windows Live Mail' This is set as the default mailer in all relevant places and otherwise works fine MS Outlook is not installed nor has it applications Live Mail' from 'Windows Office sending 2007 Issues even been on this PC If I try to 'send to mail receipient as attachment' from one of the Office applications I obtain an error 'You must logon to Microsoft Exchange to access your address book' Trying again leads to the same error If I then gogo 'send to mail recipient as PDF' or 'send to mail recipient for review' it opens a Issues sending 'Windows Live Mail' from Office 2007 applications 'Windows Live Mail' send mail window and all works fine If I then go back to 'send to mail recipient as attachment' it now works fine Close the Office application try again but with the same result Some of the other threads imply that it is not possible Issues sending 'Windows Live Mail' from Office 2007 applications to use 'Windows Live Mail' to send from Office but the above experience shows that it can work but with unusual errors and sequence of events Any others had similar experience Anyone have 'Windows Live Mail' working from 'send to mail recipient' in Office applications with no issues

A:Issues sending 'Windows Live Mail' from Office 2007 applications

I fixed this after some searching. Turns out that setting Windows Live Mail as the default E-Mail client in 'Set your default programs' is insufficient. Solution is to goto Start-Default Programs-Set program access and computer defaults-Custom, then explicitly select Windows Live Mail as the default mail program in this location. All then works fine.
Relevancy 70.52%

I currently have Office 2003 Student full version installed on my computer. I have received Office Professional Plus 2007 Student media version. Do I need to uninstall Version 2003 prior to installing 2007 or will installation of version 2007 automatically uninstall version 2003. Does all the information in my .pst file convert as necessary for use in Outlook 2007. There are two discs, one called "Microsoft Office Professional Plus 2007" and the other one called "Microsoft Office Professional Plus 2007 (Microsoft Office Communicator 2007". I'm guessing that the disk with the shorter title "Microsoft Office Professional Plus 2007" would be the correct one to install. What is the second disk with Communicator? My system is Windows XP SP2, AMD Athlon 64X2 Dual Core Processor, 3800+ 1.99 Ghz 2GB Ram.
Steve Rehmann

Relevancy 70.52%

I purcased MS OFiice 2010 Professional through the MS Home Use Program to replace MS Office 2007.

I received the link and product key via e-mail; I've ordered the CD's but they won't arrive for another 2 weeks.

Several posts indicated that I should uninstall the 2007 version, then install the 2010 version. If I do that, I won't have access to the e-mail for the download.

Should i just install 2010 over 2007, or wait for the CD's?

A:Installing MS Office 2010 to replace Office 2007

Wait for the DVD, or download the ISO then write it to DVD for installation. After installation, activate it with the licence key you purchased.
Dell Community
Relevancy 70.52%

My boss wants me to install Office 2003 standard edition on a client's pc that has Office 2007 standard edition already installed on it. I don't know, why but this is what he wants. Are there going to be major issues with installing and using an older version of Office on the same system as Office 2007?
Relevancy 70.52%

Originally, I had Office 2003 installed in my computer, & a trial version of 2007 that had already expired.
Today I installed a full version of Microsoft Office 2007, without removing any of the other two versions from my computer. I realized that it seemed to automatically remove the older version. I`m not bother about it not being there, as I got the new version, but I wonder if this is an automatic uninstalling that Office does, or if the version is still there but I can`t see it, as I would like to remove it properly if it`s still somewhere in my computer.
I checked in Control Panel & the only thing I can see is "Microsoft Office Enterprise 2007", the full version I just installed, & everything that come with it. No 2003 anywhere.
Does this mean 2003 is fully uninstalled?
Thanks a lot!!

A:My office 2003 disappeared after installing office 2007

You can check to see if it is fully uninstalled (I am sure that it is) by going to search and typing the name there. If it is still present, the program will appear.

Worst case scenario, just remanants will remain. Download and use ccleaner. If you run this software, you can be certain that 2003 has gone to software heaven.

If given the option not to use the reg cleaner inculuded in ccleaner take it. I and many others at the forum feel that reg cleaners do more harm than good.
Relevancy 69.23%

I have Office 2007 installed on my PC and will be installing Office 365. Would it be best to uninstall the previous version before installing Office 365? What will happen to all of my Word and Excel Files? I will back up the important files to a thumb drive but how will the files integrate into the newer version of Office? I am running Windows 10 and have no problems at all with the system.

Any assistance is greatly appreciated...Thank you in advance. Cheers and beers

A:Should i uninstall Office 2007 before installing Office 365

Yes I would uninstall 2007. What will happen to your files, nothing. Different office versions will fight over file associations thats about it
Relevancy 67.08%

Hello I have a problem installing MS Office Professional Here are the details HP dv - us laptop computer Running Windows I be configuring Office couldn't installing Office MS Professional Problem 2007 Professional while 2007ce downloaded MS accessed bought and downloaded Microsoft Office Professional Includes Access Excel Outlook Powerpoint Publisher Word --- all versions The software downloaded alright When I then clicked on MS Office Excel in quot All Programs quot it started configuring it After configuration was done Setup Problem installing downloaded MS Office Professional 2007ce couldn't be accessed while configuring MS Office Professional 2007 window popped up quot In order to complete setup a system reboot is necessary Would you like to reboot now quot I clicked on Yes and a window opened up saying quot program still needs to close Waiting for Microsoft Office Professional This program is preventing Windows from restarting quot The options were quot Force Problem installing downloaded MS Office Professional 2007ce couldn't be accessed while configuring MS Office Professional 2007 Restart quot or quot Cancel quot I then clicked on quot Cancel quot and the following error message popped up quot Error The Windows Installer Service could not be accessed This can occur if the Windows Installer is not correctly installed Contact your support personnel for assistance quot I then clicked on quot OK quot and got another message quot MS Office Excel has not been installed for the current user Please run setup to install the application quot I then clicked on quot OK quot and the message went away When I then clicked on quot MS Office Excel quot in All Programs it started to configure the software again and I was back at step from above I had exactly the same problem when I tried installing MS Office Word from the downloaded software I would appreciate your help Thanks

A:Problem installing downloaded MS Office Professional 2007ce couldn't be accessed while configuring MS Office Professional 2007

Installation of MS Office 2007 or MS Office 2010 does not require a system reboot. Where did you "download" this from?
Relevancy 66.65%

I am wondering how to install Office 2007 over Office XP.
Do I just install Office 2007? Should I uninstall Office XP first? after?
Will there be an impact on Outlook?
Running XP on a Toshiba Portege 4010 laptop

Just trying to avoid problems before I cause them.
Thank you.

A:Installing Office 2007 over Office XP

When you install Office 2007, it will find Office XP and ask if you want to replace it. If you say "no," it will install 2007 in a different directory, keeping both versions of Office with one exception. You cannot have more than one version of Outlook, so regardless of what you choose, Outlook will be replaced.

Relevancy 66.22%

Dear all,
I am getting a very strange error when I try to install office 2007, running vista home premium service pack 1. - see attached screen shot.
I can't find any information about others having similar troubles - does anyone have any idea? The installation gets anywhere from 1/3 of the way through, to almost complete before this error (or other similar ones) come up and the install crashes.

A:installing office 2007

Someone had this same error message during install and in this link here is how they resolved it:

office setup error 2203 when installing Ofice 2007

Relevancy 66.22%

I have this really serious problem with my computer which apparently can't be fixed so I need to re-install vista. I already have Microsoft Office 2007 installed and I was wondering whether I would be able to re-install Office again back onto the same computer without losing 1 of my 3 available computers which the program can be installed on?

A:Re-installing Office 2007

That is no problem. I have done that several times - on 3 systems with 1 license (which is good for 3 systems).
Relevancy 66.22%

A friend of mine has just lend me Microsoft Word. His CD is licenced for 3 computers, but he`s not sure whether he`s used the 3 already or not.
I have the Office 07 trial installed in my computer. My question is: Do I need to uninstall Office`s trial version from my computer before I attempt to install my friend`s Office CD? I would prefer not to uninstall it, because if my friend`s 3 computer licence has expired, & I have already uninstalled my trial version, then I`m stuck, & I won`t have even a trial period left on my computer, which is useful to open certain Powerpoint, Word files, even if I can`t create new ones.
Can I go ahead & install my friends Office Cd without unistalling my trial version?


A:Installing office 2007

I don't know for sure but it might be possible, you will need the product key during the install and I would imagine if it had already been used the 3 times you would not be able to continue with the install.

Don't forget to make a restore point before doing anything, you could also make an image of your system then if it didn't work you could restore the image and be back where you were before starting the install.

Those are my thoughts I don't know if they are any use to you, please let us know what happens if you do decide to go ahead.
Relevancy 66.22%

hi can any one help me I am trying to install office 2007 pro on Vista Ultimate x64 but it dose not even load up any install options all that happens is the disk spins in the drive and then nothing I know the disk works cose I installed in on an exp system but nothing happens at all

A:installing office pro 2007

Double click on the cd drive in "Computer". Then find the installation .exe and double click on that. Maybe that will get it going.
Relevancy 66.22%


I am trying to install Microsoft Office 2007...

I got this error;

This has never happened before (I have done it on many other computers)

Please help me out here,

Thanks in advance,


Relevancy 66.22%

Read a few threads about this but can't find a fix. Trying to install Office Home and Student 2007. I enter the Product Key and begin. The Installation Progress box appears but makes no progress. After about 30 seconds, a new box appears with the following:

Microsoft Office Home and Student Setup has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
[Close Program]

I've tried browsing the CD and right-clicking the setup icon and using the 'Troubleshoot Compatibility' feature to run the program through all Service Pack modes for XP and Vista, but the same problem occurs every time.

How can I get Microsoft to stop fighting with its own program and install?

A:Office 2007 not installing on W7

try to right click on the setup.exe file and select "Run as administrator".
Relevancy 66.22%

I am trying to install 2007, i want a clean install or upgrade from 2003 (removed). The problem is office configures after every 3 days of use don't no y? thus i m re-installing. The set up box goes straight to the key i want the option where i can choose to clean install or upgrade i had that when i first installed it and now its not there. Please help me out. Cause i hate it when it keeps on configuring every 3 days and i have deleted the installation files(500 MB's). So where do i go from here?
Relevancy 65.79%

I have been using Office 2000 with XP + SP3 on my desktop but now also have a laptop with Vista + SP1.

I have decided to install Office 2007 onto the laptop, initially, and would like to know if there are likely to be any problems that I should be aware of, or likely to experience before I install?

Is the 2007 version very different to 2000?

A:Installing Office 2007 with Vista + SP1

Many other options with 2007. Same platform though can't see any issues at all installing Office 2007. Free for three months I believe unless you have a bought copy. Be sure to update your installation from Microsoft. Automatic updates should have you covered.
Relevancy 65.79%


A:Error in installing ms office 2007 in win 7

Hello hemurose,

*Have you checked in Event Viewer?
Type eventvwr in search.
Go to the windows log > application > in the left hand column note anything red that relates to the problem.
Please note the event ID, and the source codes and tell us what they are.

*Did you try to boot into safe mode and run the installer as administrator?

Built-in Administrator Account - Enable or Disable

Safe Mode

* FYI.
Random links for future reference...

Microsoft Fix it Solution Center: troubleshooting software issues

How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?

The 2007 Office suite or the 2010 Office suite Setup program will not restart after an initial installation is interrupted

How to install the individual 2007 Office features or to repair the installed 2007 Office programs
Relevancy 65.79%

I use windows XP operating system and have 2 Altec Lansing speakers. I have loaded microsoft office 2007 and have now lost all sound. I've checked the sound speech and audio devices on the control panel and everything looks fine. Does anyone have any ideas please!!

A:After Installing Office 2007 I have no sound

This thread is a duplicate of this one
Relevancy 65.79%

I am trying to install office 2007 on my new computer running windows 7 x64. Everytime I run the installation, the screenshot as the attachment shows up. I have the actual CD for office pro plus 2007, and I have the file setup only for office enterprise 2007 as well, neither of which work and give the same error.

any thoughts on how to fix this is greatly appreciated.

I provided a SS of the error in the attachments

A:Installing Office Pro Plus 2007 error

Have a look at these - You receive an error message when you install an Office program or open an Office program or document - mentions error code 1402

Error message when you try to install a 2007 Office program: "Microsoft Office <Product_Name> 2007 encountered an error during setup. Error 1714"
Relevancy 65.79%

I am trying to install the upgrade version of Microsoft Office Small Business 2007.
I have an office Suite 2005 Disc.
I was able to successfully install the new office suite on my lap top, but am unable to install it on the other 2 office computers.
Here is whats happaning:
I put in the Upgarde disc and then it asks for the disc of an older office suite. So I put in the old disc, but the computer is unable to read the disc or something because what happens every time is that the computer freazes up and I have to restart the whole system. And it will not install. Is there anything I can do to show that I have on older version of office suite so that I can still install the new version?
please help!
Thank you.

Relevancy 65.79%

I keep getting the following error when trying to reinstall MS Office 2007:

Microsoft Office Enterprise 2007 encountered an error during setup.
Error 25004.Config.Xml not specified. A valid Config.Xml file must be authored when deploying '(null)'.

Strange this is that when I go to Control Panel to remove the previous 2007 installation, it is not in the list.

A:Error installing MS Office 2007

Here is instruction how to manually delete office 2007.
You can also try automatic script on the same page.

Are you installing from a CD/DVD? Are there any scratches on it by any chance?
Relevancy 65.79%

while trying to install ms Office 2007 pro in win 10 v1607(anniversary edition) I get a message that simply says the installation encountered an error. Any one out y ideas?

Thanks, jim

A:installing ms Office 2007 pro error

Hello and welcome @jimdot:

A bit more information would help us to better help you.

Questions, for starters:
Are you logged into Windows from an Admin account, or standard/limited account?Are you installing Office 2007 from a download or from physical media?At what point does the process fail?What is the exact error message or code, e.g. from the Windows event viewer (and/or: a screen shot would be very helpful)?


Relevancy 65.79%

I am running XP with serv pack2. I am currently using Office 2000 Prof. I purchased Off Prof Plus 2007 and when I start installing after a few files are installed I get a message "setup cannot find Pro Plus ww\ Browse to a valid installation source and then click ok".

I don't know what that means or where to find that file.
I purchased RegCure and cleaned my registry which didn't make a difference.

Does anyone know how to find this .cab ?

Relevancy 65.79%


When I try to install Office 2007 for Vista, I get the following error message: " Autorun.EXE - Application Error: The application failed to initialize properly (0x0000018). Click OK to terminate the application"

Can anyone please help me figure out what is going on?



A:Installing Office 2007 for Vista

I know of NO Office 2007 FOR Vista, as Office can be installed on any machine running CX SP2 or better. I think you mean "Office 2007 ON a Vista machine.

Is this a new machine, if so is there a "Trial" version all ready on the machine?
Relevancy 65.79%

This is probably a ridiculously stupid question, but...

I purchased a Dell Inspiron 530 desktop computer for my family last summer (XP OS) and had Microsoft Office Home & Student 2007 installed on it. Therefore, I have an unopened disk with the product key on the back.

I'm going to be purchasing a new laptop from Dell this summer for my own personal use (Vista OS) and I need Office 2007 on it. I am not going to pay to have it installed since I have a brand new disk that I purchased last summer.

Since my desktop is XP and my laptop will be Vista, it will still install correctly, right? I assume Office 2007 is compatible with both OS?


A:Installing Office 2007 on my new laptop

Is the product key on the disk the same key that the installation of Office is using? The license follows the key not the physical disk. It doesn't matter if it's unopened.

As to whether or the license can be used on multiple computers, you'd have to consult the specific license agreement for that installation.
Relevancy 65.79%

Hello Guys I am a new member so here goes my first post I am trying to install Office Professional Plus on a Windows Home Premium bit 2007 Problem Pro Office Plus installing OS I just got the PC recently and it came with a trial version of Office installed on it When I launch the Setup exe for Office I get the following error message quot Setup could not find any products to install Please contact your system administrator quot I Problem installing Office 2007 Pro Plus have tried to run the quot Setup exe quot file as an administrator and have also tried to run Setup in Windows XP compatibility mode using the quot Troubleshoot compatibility quot menu I have searched for this particular problem on the web and I have found a few refences alluding to difficulties in uninstalling office but not for installing it Any help would be appreciated Btw the setup log file included the following error message LIS finished parsing LIS package quot - - - - FF CE quot Required add on group culture does not have a complete set for descriptor en-us for product PROPLUS Required add on group culture does not have a complete set of addons for product PROPLUS A required add on group does not have at least one full match for product PROPLUS Removing product from available product choices Showing parent-less message Title 'Setup Error' Message 'Setup could not find any available products to install Please contact your system administrator ' Message returned Error All products do not have a complete add on group that is required for installation Type IncompleteProductAddOns Catalyst execution finished Return code Exception caught IncompleteProductAddOns PERF TickCount Name RunSetup Description End function

A:Problem installing Office 2007 Pro Plus

Hi, and Welcome To The Seven Forums
Not sure why you are having the problem, albeit instead of testing Office 2007, why not jump over to type in Microsoft Office 2010 beta, and download the Office 2010 beta. Since the one that comes (should) with your new computer is only good for 90 days, or less the 2010 beta is good until October with the Retail version hitting the shelves in July or August.

Again welcome, and good luck.
Relevancy 65.79%

Setup cannot find office.en-us\1033\dwintl20.dll. Browse to a valid installation source.

I'm trying to install Office 2007 on my computer. I had it installed before but the HDD went bad and Dell replaced it. I'm now trying to install it on the new HDD and encountering this issue.

This was discussed in an earlier post, however there, the user was upgrading '03 to '07 version. I'm trying to install Office 2007 from scratch.
I'm at a loss as to how to get it to install.

Should I call Dell?

I'm really not looking forward to it, based on my previous expreriences.
Thank you.
Relevancy 65.79%

Hii -

I have a new hard drive on my computer and am trying to install Microsoft Office Student 2007 on my computer. The program has already been installed once. Now when I put the disk in my computer, nothing happens to install it. Help.

A:Installing Microsoft Office 2007

goto the CD drive and look for a setup file
sounds like auto run is not running

What version of windows ?
Relevancy 65.79%

I have changed mi computer and the new one has windows 7. I uninstalled office off my old computer before disposing of it but had used the license the number of times allowed. how can I install it again on my new computer?

A:Installing microsoft office 2007

As long as the Office copy is a retail version and it was removed from the old machine, just install it on the new machine.
If you have problems with the "Activation", just call Microsoft and explain what you have done and they should provide activation.
Relevancy 65.79%

Hi there guys.......
may you guys confirm me my doubt?!

I cant finish installing the office sp1, I allready installed the 946691 update and it gives me the same error.
I am starting to think it is ther free space on mu C: drive, that is a bit under 4gb!

What you guys think?

A:Problems Installing Office 2007 SP1!

Hello Th?oPatrizi,

First off, can you please post the error message you get or take a screenshot of it? 4GB shouldn't be a problem for Microsoft Office itself (Only 200-500mb), but that is dangerously low. I recommend you uninstall some unused programs with the Windows Uninstaller.

Go to Control Panel -> Programs, Uninstall a Program.

You should try to keep more than 15gb if possible, this allows for maximum system performance and is considered a "safe" level for your pc to be at.

We will try to help you more when you post the error your getting.
Relevancy 65.79%

I have Vista installed and two days ago went out and bought Microsoft Office 2007 because I need it for college.

I can't install it.

Error message: component 1935 failed to install....rolling back.

Is this a NetFramework 2.0 error? Or something else?

I can't uninstall or repair any of the Netframework updates either. I'd have to do it manually.

I turned off Firewall, AVG, etc, etc and tried installing 2007 again but with no success...

Relevancy 65.79%

Hi all,

Is it possible to install Office 2007 in another partition example i have install Windows 7 on C: drive it possible to install office in D: drive?

A:Installing Office 2007 in another partition

Yes it's possible, you'll just have a mess to clean-up when/if you reinstall Windows; create a specific folder for it on the target partition, don't just let it install all over the place, if you know what I mean.
Relevancy 65.79%

I just got a new laptop with the Office 60 day free trial installed.

I bought a new Microsoft Office Professional 2007 Product Upgrade License from DRI, Microsoft's reseller. This did not come with any media.

When I go to the Activation wizard to enter the new product key, I get the following error:

"The key is incorrect. Verify that you have the correct key and then retype it."

The key is entered correctly.

Do I need actual media to load this upgrade? If so, what do I need?

I even installed Office 2000, then tried to install 2007 using media I had from another installation. I entered the new product key, but got the same error.

Any ideas?

A:Installing Office 2007 on new computer

What does DRI have to say?
Relevancy 65.79%

Pretty basic for those that know but I've just bought discs for Office 2007 Ultimate and need some reassurance. Do I need to completely unistall my current OEM (Dell) Office Professional 2003 before I begin and (knowing my luck if it all goes pear-shaped) will I be able to painlessly re-intall the OEM if neccessary (I have discs). Does one then have to download years of updates from the MS site or how does that work? Sort of trying to know the pit-falls before I start as I'm pretty much alone in this. Much appreciate any advice. Cheers.

A:Installing Office 2007 Ultimate

There is a small bit of a problem when going from trial software to commercial versions, but that doesn't sound like your issue.

Going from any Office version to some newer version of Office should not be a problem, at all.

So, short answer, NO,
you should not have any issues in going from one version of Office to a newer version. All of your files will open just fine.

Even if you wanted to go from a trial version to a commercial or now-legal, paid-for version is not hard, as long as you follow the directions.

A COUPLE THINGS you may find different with Office 2007.
First is the new appearance of the controls. There is now the new "command ribbon" where all the old command selections now look different, and some things are moved. I don't like it, but I am slowly learning the new look.
I have read there is a way of shutting off the ribbon, to get back to the "old" way/look, but I haven't bothered. I want to learn what most people are going to suffer with.

Second) and this is the BIGGIE, all the files that you create are now going to be the new MS version of XML formated documents. That means your expected saves of ".DOC" and ".XLS" documents are now the new ".DOCX" and ".XLSX" file extensions.

You can change the default saving formats to be the old Office 97-2003 formats, if you want. Since the new .xxxX (X on the end) formats are unique to MS Office 2007, you might want to consider changing the defaults, if only to minimize the problems if you share your documents with others.

Office 2007 can still open and save either format, and many others as well. But changing the defaults to what we are used to might minimize the problems - for now.
Relevancy 64.93%

Hi guys I had a quick look at some of the other topics here already but none seemed to really fit my situation so I thought I d post a new topic At home I ve got identical PCs running Windows -Bit Both have had Issues 2007 Office Microsoft Office installed for about months now but now one of them has been having issues with Office It started about a month ago when some Windows Updates were installed This caused Outlook to start crashing and act weird and Excel and Word started to freeze as well The next day Office 2007 Issues there were some more Windows Updates that were quot to address these issues quot The problems in Word and Excel were resolved but Outlook Office 2007 Issues stayed the same Over the last two weeks there have been numerous Windows Updates for these issues in Office 2007 Issues Outlook but none of them have been successful In fact Outlook has gotten worse A summary of the current issues to name a few Freezes randomly Doesn t close when it is quit and usually opens more windows Causes Windows Explorer to open a multitude of windows Hangs on the last message it tries to receive Quits the send window at random intervals If you try to use Outlook to send an image from outside the program the computer starts to freeze Oddly enough not happening on the other PC Anyway I decided to uninstall and reinstall Office I did that last night but the problems are back I m not sure how widespread this issue is but hopefully someone here might have some ideas or any clues as to what I should try next Any help would be greatly appreciated
Relevancy 64.93%

My Microsoft Word would not open so installing not Office Enterprise 2007 finish will I decided to uninstall and then reinstall MS Office Every time I try to install it the green installation progress bar hangs at the same area about complete It never moves or finishes from there I ve even left the program to install while I sleep giving it several hours to finish installation but the progress bar remains at the same place I never get an error message or anything The only way I get get the installation Office 2007 Enterprise will not finish installing to cancel is if I terminate it through Task Manager I ve tried using Microsoft Fix-It and other programs to remove Office completely and start from scratch I ve used CCleaner to get rid of any Office-related registry keys that may be hanging around Nothing has worked My OS btw is Windows -bit Ultimate I also ran an sfc to see if a system file could be preventing Office from installing completely but it found nothing There are no viruses or spyware on Office 2007 Enterprise will not finish installing this computer after running a virus scan and a Malwarebytes scan

A:Office 2007 Enterprise will not finish installing

Try disabling your antivirus software temporarily

Also check the cd for scratches and clean if necessary.
Relevancy 64.93%

I have a problem installing Microsoft Office 2007 to Windows 7. I put in the disk, enter the product #, it starts and immediately stops and gives me this message:

A:installing Microsoft Office Professional 2007

I found this bit of info in one of the threads here, but that Key is empty in my registry.
Relevancy 64.93%

I currently have MS Office Pro installed on desktop running Windows 7 Pro 64 bit.

I'd like to install MS Office Pro 2013 in order to update Word but I don't want to overwrite my Outlook 2007 with Outlook 2013. Is this possible? If so, what should I look for or do during installation?

My thanks,

Relevancy 64.93%

Hi everyone,

I was wondering if anyone knows what this error message means and how I can fix it so I can install my version of Microsoft Office Professional 2007:

Microsoft Office Professional 2007 encountered an error during setup.
Error 1935.An error occurred during the installation of assembly component {74FD3CE6-2A8D-0E9C-A01F-C8B3B9A1E18E}. HRESULT: 0x8007054F.

Thanks, and I would appreciate any assistance on this matter.

A:Error while installing Microsoft Office 2007

I don't mean to imply anything here, but can you confirm that this has either been downloaded from microsoft or that it has been installed from a licensed disc?
Relevancy 64.93%

I have just bought The Office 2007 package for my laptop. I am using Windows Vista. When I load the cd to install it,it prompts me to enter the products key, which it excepts. Then I clicked Upgrade it began installing. Just as it reaches the end it stops and an error message come up saying 'Windows installer has encountered a problem and cannot continue'. It then searches for a solution but nothing comes up and it promts me to cancel in installation. Am i doing something wrong or is there something I need to change? All help needed. Thanks

A:Problems installing Office Enterprise 2007

Did you already have an earlier version of the MS Office suite installed on the laptop? Also when you get the error message, select show details if you can and post that info.
Relevancy 64.93%

I use windows XP operating system and have 2 Altec Lansing speakers. I have loaded microsoft office 2007 and have now lost all sound. I've checked the sound speech and audio devices on the control panel and everything looks fine. Does anyone have any ideas please!!

A:Lost sound after installing office 2007


Do you have system restore turned on, you could try restoring to before you installed it (and then reinstall it).
Relevancy 64.93%

Been trying to find a fix thru the forums for this similar error but havent been lucky yet finding a working fix...

Am running Windows Vista and trying to install MS Office Standard 2007.

At first it installed fine but a few weeks later it started acting up and trying to re-install when trying to run word. So I un-installed Office and try to re-install.. but to my dismay after entering the product key, I started getting an error message when the setup started. "Microsoft Office has encounter an error during setup."

I inspected the disk surface and it still in pristine condition. I also did a chkdsk, defrag, and retried to rerun the install to no success. Tried to copy the install files to the HDD and run it from there but no luck either.

Would highly appreciate any feedback or work around to this problem. Thanks in advanced!

A:Error Installing MS Office Standard 2007

Uninstall. Then run the setup in administrative mode. After installing, start at least one of the programs, such as Word.

Reboot, then run Windows Update. (It may require a reboot.)

You should be good to go.

Relevancy 64.93%

I recently bought and installed an upgrade of MS Office--I had MS Office 2003 and bought and installed Office 2007. Today, I looked for the Word 2007 icon on my Quick Launch, where it was before (along with the Excel 2007 icon), and they were both gone! Only Office 2003 remains. I used Search and also went to "My Computer" and clicked on "Add or Remove Programs" so it would populate a listing. Neither program was listed...anywhere! What happened?!

A:My newly installing MS Office 2007 uninstalled itself!

Did someone run System Restore or did the computer fail to boot and automatically restore itself to a previous configuration?
Relevancy 64.5%

Hi All, I just discovered this forum while trying to find info on a footnote problem I have.
In previous incarnations of word I have been able to change the view of my essays to get two separate screnes one above the other, one containing the text and one containing the footnotes, this meant that I could easily edit my often 30 odd pages of footnoes and not have to shuffle constantly between pages.
I can't work out how to do it in 2007, it used to be under VIEW then I would change the view from print, or one of the others into this format.
Any ideas? I'm in the middle of another 30 pager and the footnote editing is sending me batty.
Relevancy 64.5%

Well in my other thread I had problems getting office to run on my account giving me this error Well I finally got Issues Office 2007 Unresolved it to work on my account after going into the admin account going into the security for each Office app and allowing full control for my account and all users So now they work sort of However every tiem I launch any of teh office programs i get the office installer popping up and saying quot Please wait while Windows configures Office Enterprise quot Then the UAC will pop up asking if I want to allow the program to make changes to my computer It will finally load but its annoying and doesn't happen on the admin account I don't know if it has anything Unresolved Office 2007 Issues to do with uninstalling and reinstalling a few times I did try running the Windows Installer Cleanup Utility no change The other issue is that I can't open a word file without Word being up first If I try to open Unresolved Office 2007 Issues the file before Word is launched I get the following error quot There was a problem sending the command to the program quot I've tried following the instructions on this page How to troubleshoot problems that occur when you start or use Word Word or Word and Unresolved Office 2007 Issues gotten as far as Rename the Normal dot or Normal dotm global template file with no luck yet I don't know why I'm having such a problem with office on this computer its never been a problem before and its on two other Windows machines Windows RC Vista machines and an XP machine and I just installed it this machine's Virtual XP mode

A:Unresolved Office 2007 Issues

Well I still haven't gotten these issues resolved. For now I've downloaded Open Office...which actually works.
Relevancy 64.5%

I recently reformatted my hard drive and reinstalled XP and when I went to install my version of office 2007 home and student an error would come up and say somthing along the lines of "Setup cannont find Office.en-us\ browse to a valid installation source and click OK" some times it will go farther and say or somthing like that.

The cd is clean and there arent any scratches that would cause a problem.

I heard installing a trial of office 2007 then installing my version would work but the trial I downloaded does the exact same thing my cd does.

Please someone give me a hand I need to get this up and going ASAP.
Relevancy 64.07%


I face an error 1935 problem while installing microsoft office 2007. Please help to solve it.


A:Error 1935 while installing microsoft office 2007
Relevancy 64.07%

I bought a new computer with a trial version of office 2010 installed but not activated. I all ready have 2007 and I installed it. Will I have a problem if I uninstall the trial version (2010)?


A:Can I uninstall office trial 2010 after installing 2007?

I would remove one of the versions before installing the other, but it sounds like you already installed both. You may or may not have problems, but if you do you can always reinstall the activated one (2007) with your CD and activate it again.

Let me know if you have problems reinstalling or uninstalling the office software
Relevancy 64.07%

Hey everybody i have a full version disk of microsoft office 2007 home and student edition and i have been getting an error half way through intallation. The error is:
Error 1311. Source file not found: E:\SKU112.CAB. Verify that the file exists and that you can accesss it.
No, i checked the file is not there, but i used the disk a week before on the sam pc and it worked just fine. The reason, if you are wondering why i am using it on the same pc, is that i uninstalled it and several other programs.

Relevancy 64.07%

Hi I will give you the short version first I have now worked with Microsoft Help amp Support for seven evenings for two to three hours each Most of those evenings they have used romote access Using either Teamviewer or MS Easy Access to my computer and on the phone simultaneouslly They have been courteous and knowledgeable They have temporarily using MSCONFIG and installing Pro 25004 2007 Office code Error permanently removed many files trying to reinstall Office to no avail so far Error code 25004 installing Office 2007 Pro They will call tomorrow night an eighth nite Error code 25004 installing Office 2007 Pro again But I am looking for anyone s ideas at this point as they seem to have about ran out of ideas We are trying to reinstall Office Professional Academic Full Version on a less than one year old computer with Vista Ultimate SP installed It seems to install about half way then stops with error code quot Per User Code quot and rolls back the installation We have tried the CDs that came with the full package and also a download version of the installation package Any ideas on the error code quot Per User Code quot and Other ideas History of the computer It came with RAID using GB Seagate Hard drives I upgraded to RAID using two T Seagate Hard Drives I used Acronis to copy back onto the larger hard drives Office and Office apparently needed to be reinstalled Office Professional was successfully reinstalled Microsoft Silverlite and SP would not install MS e-mail advice did not work MS remote Online amp phone support over three days got SP and silverlight installed Office Professional Full Program Academic Version would not reinstall Office was removed using control Panel Office did not show in Control panel but Start and Programs showed it s presence I removed Office using PerfectUninstall having to remove many parts separately It made more progress in installing but still stopped with the same error code Still it would not install and got the error code Note each time all Spyware and Adware were completely removed uninstalled from the computer and using MSCONFIG only Microsoft Services were enabled User control is also off during these operations Also tonight the gentlemen using Microsoft installer Clean up utility and CCleaner removed many things from my computer Any ideas Could the use of Acronis early on be part of the problem I have an almost identical computer with the same programs on it and it has no problems New information I note that in one instance with the error code quot - Per-User code quot that it opened a quot Brouse For Folder quot saying that setup could not find quot Prior WW PriorWW Cab I opened it from the DVD and installed it but to no avail New Information In MSDN Office Development Center Project Server Codes Administrative Web Server Error Codes AdminDeleteArchivedPagesFailed The Delete Operation For Archived Projects Failed http msdn microsoft com en-us library ms aspx pj ErrorCodes Admin I don t know what that means Tired after two weeks of work even working directly with Microsoft Thanks for any help that you can provide Jim Harding nbsp
Relevancy 64.07%

Help Problems installing Office Professional upgrade I bought the upgrade for my Office Professional version and installed it ith no problem on my computer Unfortunately this hard drive crashed Tuesday So rather than buy a new hard drive I simply used a hard drive in an extra CPU from my installing Upgrade Professional Office Problem 2007 MS office that was shut down last year This computer has Office on it and was in a networked office When I tried to install the upgrade I ran into a problem This is what happened I put in my Office Professional upgrade disks enter product key is ok Problem installing MS Office Professional 2007 Upgrade d and then I get the following message quot Setup cannot find office en-us dwintl dll Browse to a valid installation source quot I found some dwintl dll files on my hard drive but when I click OK it won t accept any So it cancels the upgrade installation The only thing I could think of that would be a problem was that this particular hard drive was in a computer at an office that was networked with the original information being on the network Both the crashed hd and recently installed hd from office computer has Office Basic Edition separate licenses both came with Dell computers bought in I have the original disks for the crashed computer AND for the hard drive installed now Of course I did not reformat the hard drive before installing Hindsight yada yada yada Regardless what can I do NOW Should install the Office version that was on the crashed computer then uninstall Office then try installing the upgrade again Can anyone help Thank you nbsp

Relevancy 64.07%

When installing Office Home and Student 2007 I receive the following error message:

Error 2203: An internal error has occurred. Contact Microsoft Product Support

For details on how to contact MPS I am referred to a file PSS10R.CHM, howver I have no way of reading that file.

My operating system is Vista Business. I still have Office 97 installed.
Relevancy 64.07%

Good day and thank you for reviewing this post I am experiencing a strange issue with MS Office Student Teacher I have also tried installing Office Pro Different symptoms for either Here is what I have experienced During the installation of O I get this error Error Config not error installing; Office 2007 25004.config.xml XML not specified A valid config Office 2007 not installing; error 25004.config.xml xml file must be authored when deploying null I googled this error and was presented with a whole bunch of programming stuff that was WAY over my little technician head I uninstalled Office through Add Remove and tried reinstallation -- same error I followed some MS instructions Article ID for deeper removal wish there was an Office Removal Tool and was able to get more uninstalled even some registry entries Tried reinstall and no change I even installed Office it installed fine but then would not open any Office program kept quot preparing to install quot but never opened even Word or Excel For what it is worth OpenOffice opens all files just fine user prefers actual Office though Not to mention we are concerned as to why this is happening Machine is HP AMD Win HP Sempron LE- G ram bit All other operations seem to work fine IE is a bit slow opening but computer is recently out of the box These errors are happening on basically a clean system Is there any report or log I can submit to help anyone determine this cause Does anyone have any idea how I can mitigate this to make Office work Before you ask YES the Office is a legit copy holograms and all As always thank you for your time reviewing and answering this post Don in Tucson The Virus Slayer nbsp
Relevancy 64.07%

Please help!
I am trying to install a purchased (not pirated) copy of 2007 Office Home & Student onto a HP Pavillion PC and keep recieving the error message

"The specified program requires a newer version of windows"

What does this mean can anyone help me!

A:Error when installing 2007 Office Home & Student

so do you have service pack 1 on your comp, you need service pack 2 to install office 2007
if this is the case you can download service pack 2 here
Relevancy 64.07%

Good Evening,

I hope that someone can assist me. When I attempt to install MSO 2007 about 25% of the way through, I receive a message stating "Setup cannot find word.en-us\ Browse to a valid installation source and then click ok

This file is there however it says it is empty. Of course after this message the installation stops and is cancelled.

My system specs are below.

Thank you so much.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) M processor 1.86GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 2039 Mb
Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
Hard Drives: C: Total - 76316 MB, Free - 42532 MB;
Motherboard: Dell Inc., 0MF788, , . .CN486435BB3217.
Antivirus: Norton AntiVirus, Updated: Yes, On-Demand Scanner: Enabled

Relevancy 64.07%

I tried installing my MS Office Home and Student 2007 on my new Windows 8 computer. The installation seemed successful, but I cannot locate MS Word 2007. On the Windows 8 Start screen there are images/icons for Excel 2007, Power Point 2007, One Note 2007, but not for Word 2007. I double clicked on the Excel 2007 image and it opened up the program OK. However, I cannot find Word 2007. I also looked in Windows Explorer and cannot find the Office Home and Student 2007 files. I would be grateful if someone could tell me how to find Word 2007 on my Windows 8 computer. It seemed to have been installed successfully (from the install disk), but I simply cannot find it. Thank you for any help.


A:Problem installing MS Office Home and Student 2007 on 8

Hi there
First check that you DID select word at install time (or simply uninstall and re-install).

Then on Windows start screen simply type Word and you should see it.

You can then click Pin to taskbar to get a quick link. To pin to desktop select open file location and on the file location simply select send to desktop (create short cut).

Relevancy 64.07%

I installing Office EMC working 2007 after Roxio stopped 9 am hoping someone can help me as I have not been successful Roxio EMC 9 stopped working after installing Office 2007 at fixing the problem Roxio EMC 9 stopped working after installing Office 2007 I am having with Roxio I have a Windows Vista bit operating system Roxio came pre-installed the full version I have been using this for weeks now but ran into a problem after installing Microsoft Office I keep getting the message Roxio Creator has stopped working The details are below I have tried unistalling Roxio using Microsoft CleanUp Utility and reinstalling This did not work I keep encountering the same problem Any help would be appreciated Thank you Problem signature Problem Event Name APPCRASH Application Name Roxio Central exe Application Version Application Timestamp f fda Fault Module Name StackHash dacd Fault Module Version Fault Module Timestamp bdc Exception Code c Exception Offset af c OS Version Locale ID Additional Information dacd Additional Information b dd fa d bd b d b e Additional Information d Additional Information b e bd d f cf a nbsp
Relevancy 63.64%

We had office 2000 on our computers and installed Office and Student 2007. Now my Outlook will only spell check in French and it won't give me the option to choose another lanuage. Has anyone else had this problem and how did you solve it.
We did not uninstall 2000 before installing 2007.

A:Office home and Student 2007 issues

Hello miss piggy,If you mean Outlook Express rather than Outlook (two different e-mail client programs), then this unfortunate behavior is "by design"."You no longer have spell checking capabilities in some languages in Outlook Express 6.0 after you install the 2007 Microsoft Office system": also:"Oe Can Only Use French Dictionary For Spellcheck From Office 2007, Best way to fix this?":
Relevancy 63.64%

This is a long one so I ll post my question up front When I try to activate Office and select the Phone option the window closes Any ideas Some background Let me start by explaining my setup I have an Intel iMac that has Boot Camp installed I also have VMWare Fusion set up to use the Boot Camp partition I own a perfectly 2007 Office Activation Issues Solved: legit copy of Microsoft Office Enterprise complete with holographic DVD and certificate of authenticity I bought this copy of Office for my Wife s Dell We recently got my new Mac so I gave my old Mac to her and sold her Dell I formatted her machine and did not reinstall Microsoft Office I purchased and installed Windows XP on my Mac using Boot Camp From within OS X using VMWare Fusion I installed and successfully activated Office When I rebooted directly to the same partition which loads Windows as a real machine vs a virtual Solved: Office 2007 Activation Issues one it wants me to reactivate Windows XP and Office I was able to reactivate XP using the phone option When I select the phone option in Office the Activation window goes away and I have no way to activate nbsp

A:Solved: Office 2007 Activation Issues

to fix this follow Microsoft kb 919895 to fix this.
Relevancy 63.64%

Windows XP Pro
Office 2007 Standard (Paid + registered + Updated to latest)
Office 2003 Pro (Paid + registered + Updated to latest)
Eset Protection

There seems to be a conflict between Office 2007 and Outlook 2003

Using Excel 2007 and Office 2003 seems to trigger a scroll down with no stop, in all Office modules + a loss of Junck mail Filter in Outlook 2003.

With Microsoft periodic new updates, all operations resume to normal, but after later uses, the scroll dpwn + Filter loss comes back again.

I am thinking of de-installing Office 2007 or 2003, but need to keep Outlook 2003.
Is there a way to make sure that Oulook 2003 would not interfere with Office 2007 if I remove all of Office 2003 modules but not Outlook 2003 ?

Please advise,

A:Outlook 2003 - Office 2007 Issues

I would also be willing to migrate to the near future Office 201x... if available soon because I am not all that satisfied with this new Excel 2007 interface. It feels like working in silo with the rooting of different options...

Did anyone ear of a new near future version of Office Pro (with Outlook)

Thanks again,
Relevancy 63.64%

Hey guys I'm working for a company which is using Office Communicator R as their instant messaging application and we're experiencing issues with audio The problem is that during testing of Issues Office Communicator 2007 Audio a video call for e g Jack can see hear David without any issues but David can barely hear Jack as if Office Communicator 2007 Audio Issues he is standing at the corner of the room talking Very little audio and there's alot of static So far I have tried the following Going into Tools Office Communicator 2007 Audio Issues - Office Communicator 2007 Audio Issues gt Audio and Video setup Here I ensured that both computers have their microphone levels set to maximum and their sound levels to maximum No difference I have plugged in earphones used the internal speakers on the laptop used external monitors which have microphone webcam capability and speakers on a desk No difference Tested this on an office floor where the computers are less than metres apart and between office sites No difference Opened Control Panel - gt Sounds Checked that both the audio and microhpone levels are set to maximum and working okay No difference Tested video calling on wireless and connected with a LAN cable None of the above have made my job any easier in identifying the root cause of this issue The strange thing is video calls work fine between some computers on site and from different offices and quite often it doesnt for others So distance between computers doesn't appear to be the source of the issue Everyone is using either Lenovo T 's laptops or the T model Technical info Office Communicator R v Windows Enterprise x bit SP Audio Driver version Conexant v I'm not sure what other information to provide so ask away if you like

A:Office Communicator 2007 Audio Issues

It could be a compatibility issue. Go to .exe file which opens the Office Commander software right click on it then select properties, then select "Compatibility" try Windows XP SP2 and 3.

It also might be a plugin issue.
Relevancy 63.64%

Hi there I am a newbie with a problem installing MS Office Proff and I wondered if anyone could help me in this regard I have just replaced my old out of service laptop with a new Dell laptop and have been trying to install Office Proff from my upgrade disk I run through the installation fine until it asks me to insert my prev installation disc - now that is also an upgrade disc Off Proff and when I insert this it also asks me to provide my previous installation disk unfortunately the original installation disk that I used when starting off using Off Proff Office Proff is cracked badly and will not read The Dell came with Office works and I Proff upgrade MS installing problem Office 2007 Solved: have tried to use that but the installation will not accept that Solved: problem installing MS Office Proff 2007 upgrade as an Solved: problem installing MS Office Proff 2007 upgrade appropriate programme to upgrade I am at a loss now other than to buy another MS product that I can upgrade from unless anyone has any viable alternatives I would stress that all the above programmes are legitimate and have only ever been used on my own laptop and transferred to a new machine as it is replaced Any assistance would be very much appreciated nbsp

A:Solved: problem installing MS Office Proff 2007 upgrade

Just in case anyone has a similar problem I have resolved the issue by the following:

The installed MS Works package that wasn't recognised by the 2007 upgrade disk was subject to the following:

Error message when you try to upgrade Works 9 or Works SE 9 to an upgrade version of a 2007 Office suite

View products that this article applies to.
Article ID:943290Last Review:November 2, 2007Revision:2.0

When you try to upgrade Microsoft Works 9 or Microsoft Works SE 9 to an upgrade version of a 2007 Microsoft Office suite, you may receive the following error message: Locate your earlier version of Microsoft Office.

Setup can’t find a version of Microsoft Office on your computer.
This problem occurs when you try to install one of the following 2007 Office suites: •Microsoft Office Professional 2007 upgrade version •Microsoft Office Small Business 2007 upgrade version •Microsoft Office Standard 2007 upgrade version Back to the top


This problem occurs because of an error in Works 9 and in Works SE 9. During the upgrade process, Works does not provide the necessary information to the 2007 Office Setup program. Back to the top


To resolve this problem, download the "Update for Microsoft Works 9 and Works SE 9," and then install the Office 2007 upgrade.

To obtain the update, visit the following Microsoft Web site: (
Back to the top


Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. Back to the top


The list of products that qualify for the upgrade version of the 2007 Office suite indicates that Works 9 is a qualifying product. The box for the upgrade version of the 2007 Office suite states the following: The enclosed program will search your hard disk to confirm your eligibility for this upgrade. The software will install only if you are a licensed user of one of the following products: •Microsoft® Works 6.0 or later•Microsoft Works Suite 2000-2006 or later •Any 2000-2007 Office program or suite •Any Office XP Suite, except Student and Teacher Edition
Relevancy 63.64%

it starts but then it will not complete i never get to even put the key in i do not even get to that point

A:having problems with installing microsoft office and home student 2007

Hello Montara Jones

It sounds like a Windows Installer problem.
Are you getting any error messages?
What actually happens when the installation fails?

Relevancy 63.64%

I get this error message when running setup script on licensed Office install disk:

F:\HomeStudentr.WW\OSETUP.DLL cannot be loaded. This may indicate that the file is missing or damaged.


A:Problems installing Office 2007 on Vista Home Premium

Originally Posted by melise

I get this error message when running setup script on licensed Office install disk:

F:\HomeStudentr.WW\OSETUP.DLL cannot be loaded. This may indicate that the file is missing or damaged.


Hello Melise, Welcome to the forum.

I have read that quite a few people experience this problem. This answer seems to help

Have a look here to enable the built in Administrator account;
Administrator Account

Use this account to install Office and then I recommend that you follow the tutorial to Disable it again, when you are finished.

I hope this helps

Relevancy 63.64%

When I try and install Office Home and Student 2007 I get an error box

Setup did not complete successfully. We are sorry for the inconvenience.

An error occured during the installation and setup was unable to complete

A log file is generated which the last part shows:-
Error: CoCreateInstance failed HResult: 0x80040154.
Catalyst execution finished: 08/12/2008 22:51:16. Return code: 30023.
Exception caught: HResultOnly.
PERF: TickCount=4400390 Name=RunSetup Description=End function

I am running MS XP SP2 on a AMD 64x2

Thanks in advance for your help

Relevancy 63.21%

 I have lost access to the file because of the change in file formats, it was in windows old but how do I recover it and then change the file formats? It strikes me this may be a problem in a business or a charity who just didn't have
the money or just didn't see the need to upgrade to windows 10.
Relevancy 63.21%

I had installed Office 2007 at work and found everything to be far to slow to make any of the new bells and whistles worth-while.

So I uninstalled 2007 and installed 2003 today and I've had a number of problems most of which were solved by just going to the microsoft update site and installing 2003 service packs.

My (hopefully) last issue is with email. Outlook is working fine, but if I like on a "mailto:" link either on the web or in an email, I get the following error:

Windows Internet Explorer could not perform this operation because the default mail client is not proberly installed.

Any help would be greatly appreciated.

Relevancy 63.21%

Hello there.
I recently bought Microsoft Office 2007 on eBay. It came in the mail today. When I put the disc into my computer, nothing happens. I cannot hear the disc running. Nothing is prompted on the screen and when I look in "my computer" it does not show anything other than what's normally there. I guess I am asking for help trying to figure out how to download this program onto my computer as I just started college classes and already have assignments due and cannot complete them without it. 
Please be gently, as I know to some this may seem basic. Any help or suggestions are greatly appreciated. Thank you in advance!

A:Microsoft Office Professional 2007 download issues.

First of all - welcome to BC !
There are two possibilities here. The first, and less worrying, is your optical drive may have died and gone to a better place. Can you read any other software disc or play a movie DVD ? If you can, your drive is working. If you can't, then it is almost certainly your drive.
The Office disc may be faulty or fake. Try it in a different computer to see if it can be read or offers to install itself. If it can neither be read nor offers to install on a different computer then your only hope of redress is to take it up with first the supplier and then the eBay complaints procedure.
Sorry I can't be more optimistic on your first visit to BC.
Chris Cosgrove
Relevancy 62.78%

So for some reason my Microsoft Office Home and Student 2007 quit working on my Windows Vista laptop. So i go into the Control Panel to uninstall it, but it just kept saying that "Uninstallation could not be successfully completed." So I just stuck the disc in the cd tray, to try to just reinstall it, but once I allow it to run, it goes for about 5 seconds, then a message pops up saying "Setup has stopped working." and then it closes.

please help me fix this problem. i need this software for college. and I can't seem to get anything to work.

A:error message when installing Microsoft Office Home and Student 2007

ok is the disk dirty / or is there any thing wrong with the disk

is the laptop urs as that if its a collage i might have to gto them to fix the issue

can u post a screenshot
start\programs\Accessories\snipping tool

if thats not there then were going to have to a hard way
hold ALT+PRTSCR and then gto start\programs\Accessories\paint then edit
save it and post it

trying to think about this issue hmm
Relevancy 62.35%

We all use  MS Office communicator 2007 r2 on our small network (approx 30 users). I have no problem at all with outgoing video calls (I video call anyone on that same local network and everything works fast). But when the other users of that same network do video call me, I just see the sign of an up arrow that keeps moving (the usual sign that there is an upcoming call), but the video call window of the incoming call never displays. Eventually, the incoming call is dropped because I can't pick it up. Thanks for your help
Relevancy 62.35%

Hi I am now getting an quot install quot request for my and office Solved: now have trial 2007 uninstalled 2003 issues office teacher student Solved: uninstalled office 2007 trial and now have 2003 issues edition after uninstalling the trial that came with my new VISTA laptop I saw a previous post that indicated it could be a virus asking for sku file I tried to access the Panda and Trendmicro free scans but they seem to be as unhappy with VISTA as I Thank you in advance for the help Here is my HJT log Barbara Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows Vista WinNT MSIE Internet Explorer v Boot mode Normal Running processes C Windows system Dwm exe C Windows system taskeng exe C Windows Explorer EXE C Program Files TOSHIBA ConfigFree NDSTray exe C Program Files Zone Labs ZoneAlarm zlclient exe C Program Files itunes iTunesHelper exe C Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exe C Windows ehome ehtray exe C Program Files Windows Media Player wmpnscfg exe C Program Files WIDCOMM Bluetooth Software BTTray exe C Windows ehome ehmsas exe C Program Files TOSHIBA ConfigFree CFSwMgr exe C Program Files Mozilla Firefox firefox exe C Windows system wuauclt exe C Program Files Grisoft AVG Free avgwb dat C Users Barbara Desktop HiJackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http www yahoo com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http www toshibadirect com dpdstart R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName R - URLSearchHook AOLTBSearch Class - EA - - DB- F -D CA FB C D - C Program Files AOL AOL Toolbar aoltb dll O - Hosts localhost O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - BHO AOL Toolbar Launcher - C - CB - A -B F - EA C F - C Program Files AOL AOL Toolbar aoltb dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO Google Toolbar Notifier BHO - AF DE - D - -B FA-CE B AD D - C Program Files Google GoogleToolbarNotifier swg dll O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - Toolbar AOL Toolbar - DE C F- - A - B-AA ED D - C Program Files AOL AOL Toolbar aoltb dll O - HKLM Run NDSTray exe NDSTray exe O - HKLM Run ZoneAlarm Client quot C Program Files Zone Labs ZoneAlarm zlclient exe quot O - HKLM Run QuickTime Task quot C Program Files QuickTime QTTask exe quot -atboottime O - HKLM Run iTunesHelper quot C Program Files itunes iTunesHelper exe quot O - HKCU Run swg C Program Files Google GoogleToolbarNotifier GoogleToolbarNotifier exe O - HKCU Run ehTray exe C Windows ehome ehTray exe O - HKCU Run WMPNSCFG C Program Files Windows Media Player WMPNSCFG exe O - HKUS S- - - Run Sidebar ProgramFiles Windows Sidebar Sidebar exe detectMem User LOCAL SERVICE O - HKUS S- - - Run WindowsWelcomeCenter rundll exe oobefldr dll ShowWelcomeCenter User LOCAL SERVICE O - HKUS S- - - Run AVG Run C PROGRA Grisoft AVGFRE avgw exe RUNONCE User LOCAL SERVICE O - HKUS S- - - Run Sidebar ProgramFiles Windows Sidebar Sidebar exe detectMem User NETWORK SERVICE O - HKUS S- - - Run AVG Run C PROGRA Grisoft AVGFRE avgw exe RUNONCE User SYSTEM O - HKUS DEFAULT Run AVG Run C PROGRA Grisoft AVGFRE avgw exe RUNONCE User Default user O - Global Startup Bluetooth lnk O - Extra context menu item amp AOL Toolbar Search - c program files aol aol toolbar resources en-US local search ... Read more

A:Solved: uninstalled office 2007 trial and now have 2003 issues

While I cannot guarantee that there isn't malware listed above, the problem of Office installation requests is due to the uninstall process for Office 2007. From personal experience I can tell you that the uninstallation of programs (quite frequently when manufactured by MS) causes a number of problems for prior versions. For me, the resolution was to uninstall all Office products and reinstall Office 2003.

The annoying install requests can be cancelled and the application of choice will continue opening until you uninstall and reinstall. You shouldnt lose anything since the office installations don't really affect "My Documents" or other data folders.
Relevancy 62.35%


When I try to open a 2007 Word or Excel document I recieve as an attachment in Outlook 2003, I get the following message:
"This action is only valid for products that are currently installed". Office 2007 compatibility pack was installed and it still did not work.

I then uninstalled Office 2003, uninstalled the Office 2007 compatibility pack and then I ran CCleaner to clean up the registry. I updated my OS (currently has Windows XP SP3) with all updates, reinstalled Office 2003, installed Office 2003 SP 3 and then reinstalled the Office 2007 compatibility pack.

I still get the same message when I try to open an Office 2007 attachment in Outlook 2003.

OS is Windows XP SP3 fully updated
Office 2003 SP 3 fully updated

Any suggestions?

Thanks in advance for any hel on this issue.

Feral Geek

A:Solved: Cannot open Office 2007 documents even with Office 2007 compatibility pack in
Relevancy 62.35%

hi all i have a genuine 07 office pro that i am trying to install, i have previously tried a beta version and have also had office pro 2003 version on my laptop

when i start the cd it starts to initialize then says office 07 cannot install as previous version of 07 have been found uninstall before continuing

i have gotten rid of all traces that i can find through the registry in safe mode with uninstaller pro but i still get the same error

i am running media center with an upgrade to vista premium
Relevancy 62.35%

I'm attempting to install Microsoft Office 2007 Enterprise, and during installation an error message appears that says something like: error - cannot update file/folder at c:\windows\pchealth, installation cannot proceed.

Then the installer rolls back everything and I get mad. Does anyone have any suggestions? How do I authorize the folder? This has been happening for a while and a solution will make me very happy inside.

Just thought I'd also mention this as it may have some bearing on why this is happening: When I purchased my computer it came with Windows XP Media Center, but a virus plagued my system and my hard drive became corrupted and I had to reinstall windows. Unfortunately, I didn't have the installation disk and ended up installing a non-Media Center edition on a disk from my roommate. I don't know if this would affect anything...but just thought I'd put it out there.

A:Trouble installing Microsoft Office 2007 Enterprise (PCHEALTH Error message)

Sorry, it's actually Microsoft Office Home and Student 2007.
Here's the actual message I get when attempting to install.

"Error 1317. Setup cannot create the folder C:\WINDOWS\PCHEALTH\ERRORREP. Verify that the path exists in your system and that you have sufficient permissions to update it."
Anyone?? Please help!
Relevancy 61.92%

Can anyone tell me how to re-install Microsoft Office? I've just had to do a complete re-install of Windows XP Media Center 2005 Edition (as a parallel, repair function was not working on the original version) after a blue screen error nightmare followed by issues with the keyboard and mouse not being recognized. Those issues are now resolved and I was able to keep my data. I see everything in the system has been restored except Microsoft Office 2007. I can see the files but cannot access the actual program. My word and excel files are there but I cannot open them without the program. I do have the Application and Drivers & Utilities CD's (DELL Dimension E520). Any advice would be appreciated.


A:[SOLVED] Need to re-install MS Office 2007 in Windows XP - (actually Office 2003)

You need the Office 2007 installation cd . . If it came with the PC, Dell should have included it in the package of cd's with the system
Relevancy 61.49%

I get the following message when I open Excel Word and Powerpoint Microsoft and Powerpoint Word Office opening Issues Excel, 2007 - Publisher works but dare I try any others Excel Failed to start correctly last time Starting Excel in safe mode will help you correct or isolate a startup problem in order to successfully start the program Some functionality may be disabled in this mode Do you Issues opening Excel, Word and Powerpoint - Microsoft Office 2007 want to start Excel in safe mode If I click yes or no it doesn t do anything on occasion Ill get a message prompting to diagnose and repair a couple of minutes later it says i s successful but back to square one I have just installed SP in hopes there s some sort of fix to no avail I have tried a repair via the installation disc I am hoping I don t have to uninstall reinstall because I don t know if the licenses are limited If anyone could shed some light on how to fix it I would greatly appreciate it OS Windows XP with SP Model Compaq Presario V Office Microsoft Office Home And Student Specs Pentium M Ghz CPU MB RAM nbsp Issues opening Excel, Word and Powerpoint - Microsoft Office 2007

A:Issues opening Excel, Word and Powerpoint - Microsoft Office 2007

A reinstall of Office 2007 will be the quickest fix.
Relevancy 60.63%

HELP ME PLEASE!!! i currently uninstalled the Office in my Vista 32 Bit OS, and reinstall my 2007 MS Office but suddenly when currently in the middle of installing an errror appeared Saying "Error 1304.Error writing to file: Policy.11.0.Microsoft.Office.Interop.Access.dll. Verify that you have access to that directory" Please help. . . .

A:Issues installing MS Office in VISTA 32Bit

You have torrents downloading in the background and a red shield icon in your system tray which indicates a Windows error. If I had to guess, I'd say you probably have some kind of malware infection that caused some significant system damage.
Relevancy 59.77%

Need Help !

I want to install Ms Office (reguler) 2007 or Ms Office Professional 2007,

but my setup is always go to Ms Office Enterprise 2007 Setup !

1. How can i fix that setup normally ?
2. My Problem number 2 :


(how can i fix this warning ?)

What should i do ?

Thx very very very much for help.
Relevancy 59.34%

My PC OS is Windows 7 Pro and I am using Office 2003
I want to install Office 2010 on it.
I don't want two Office programs but I do want to keep My Doc's etc in the new Office 2010.
What is the procedure? 

A:Installing Office 2010 on a PC that is running Windows 7 and Office 2003

Hi fred93 The documents you created with Office programs aren't related to it. You can simply uninstall Microsoft Office 2003, and install Office 2010 and you'll be able to use them again. Simple as that.
Relevancy 55.9%

This is the second time this has happened. I have installed Office 07 onto a new notebook with Win 7. When I click on a docx or xlsx file, it prompts me to select a program to open. I select the program and check use this program every time I open this type of file. I go back click on the same file, and once again I get the pop up. This does not happen on xls and doc files only the 07 files. How in the world do I resolve this?

Relevancy 55.9%

Why does 2007 Word want to config. Office 2007 when I want to open it? Most annoying because it takes time to config. every time I want to use Word. This problem does not occur on any other app. in Office, only Word.
Please help a frustrated user ............
Relevancy 55.9%

I just got a new computer with Windows 7 including trial version of Office 2007. I already have Office 2007 on my old XP machine.

Question: Can I load the old version onto the Windows 7 environment? Is there an available patch to do so?

Dave Fritsche

A:Windows 7 & Office 2007

and welcome to the Forum

Office 2007 will run fine on Windows 7 . . no patch needed
Relevancy 55.9%


My shortcuts on the start menu are missing.

I have tried to install them from the CD and checked run from my computer. However, the shortcuts are still missing.

The shortcuts that I'm referring to are:

New Document
Open Document

Any help would be appreciated.

A:Office 2007 & Windows 7

I've never seen those shortcuts with Office 2007 on Windows 7.
Relevancy 55.9%

Hello all,

I just bought a Toshiba laptop that has Windows 7 Home Premium 64 bit installed on it. I have tried several times to install Office 2007 but for whatever reason it gets probably about 70 percent done and then it just hangs.

At first I thought it was because the CPU sitting at 80-90 percent even before installing. I found some .NET services that were using up alot of that CPU so I disabled them and tried installing again but I still hung. I am getting no error messages so right now I am at a loss.

Any thoughts would be greatly appreciated.



A:OFFICE 2007 on Windows 7 64 bit

Do you by any chance have 'real time' protection installed, which might be preventing the installation/access to registry etc.?