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BSOD while using Firefox

Q: BSOD while using Firefox

Hello

My wifes computer has been having Blue Screens intermittently, it's usually while she is using FireFox but not always, her machine is an Intel i3-3220 @ 3.3ghz with 4gb of ram and Intel HD on board graphics.

If someone could have a look at the dump files we'd really appreciate it.

Cheers

Relevancy 100%
Preferred Solution: BSOD while using Firefox

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD while using Firefox

Hi .
A single dump is not much to go on but the BCCode is typical with a graphics driver passing bad data to the kernel.


Code:
BugCheck 3B, {c0000005, fffff8000388ba85, fffff88008caaef0, 0}

Code:
fffff880`08caaa98 fffff880`04f3b842Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

igdkmd64+0x70842
fffff880`08caab88 fffff880`0498a0a1 dxgmms1!VidSchiUpdateContextRunningTimeAtISR+0x45
fffff880`08caabc8 fffff880`04986677 dxgmms1!VidSchiProcessIsrCompletedPacket+0x1eb
fffff880`08caac58 fffff880`0498617e dxgmms1!VidSchDdiNotifyInterruptWorker+0x1ea
fffff880`08caaca8 fffff880`04985f82 dxgmms1!VidSchDdiNotifyInterrupt+0x9e

Code:
lmvm igdkmd64
start end module name
fffff880`04ecb000 fffff880`05760540 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Tue Aug 21 20:08:36 2012 (5033C094)
CheckSum: 008A100B
ImageSize: 00895540
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Reference Table - igdkmd64.sys
Please update the driver using this online utility:
Intel? Driver Update Utility


Tip
I recommend using Firefox

After the update upload a new instance of MSINFO32.
Can you please upload the MSINFO32 file?Start> RUN> "MSINFO32" without the quotes then hit [Enter].
In "MSINFO32" go to, File> Save> name it your user-name and upload.
Post back with the results!

http://www.sevenforums.com/bsod-help-support/304298-bsod-while-using-firefox.html
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Fixing husbands PC and got him to take a pic of BSOD Has crashed within minutes of opening Firefox Facebook since Wx Update on May He says AVG also updated almost simultaneously His FB account was hacked at this time and BSOD Firefox/Facebook crashes on 52514-31824-01.dmp BSOD he changed his password after I ran CC BSOD 52514-31824-01.dmp BSOD crashes on Firefox/Facebook Cleaner AVG Scan Earlier in May the power supply of this box died because the fan seized New power supply and fan installed about May th and computer ran OK until May BSOD 52514-31824-01.dmp BSOD crashes on Firefox/Facebook I updated all the drivers with OS device manager HD Graphics was out of date and updated All others claimed to be up to date In addition to the SF Diagnostic tool file collected as per your instructions I've also included the OS error message details that Microsoft's error reporting is not accepting quot at this time quot At first I guessed it was a bug in the Windows Update of but my other Wx machine is running just fine with the exact same updates so I'm stumped Any help would be greatly appreciated

A:BSOD 52514-31824-01.dmp BSOD crashes on Firefox/Facebook

You are getting 0x9F BSODs, which means a driver is in an inconsistent power state.


Code:
BugCheck 9F, {3, fffffa8005bc4060, fffff80000b9c518, fffffa8003e5cc10}

Probably caused by : usbhub.sys
The code marked in green represents the blocked IRP which we'll come to in a minute, the "probably caused by" shows a USB device is causing issues

These are mostly caused by graphics drivers and it appears yours is out of date.
Update it here.


Code:
0: kd> lmvm igdkmd64
start end module name
fffff880`0480a000 fffff880`053c7d60 igdkmd64 (deferred)
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Tue Jan 10 22:28:09 2012 (4F0CBB79)
CheckSum: 00BC541D
ImageSize: 00BBDD60
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Now to the IRP, I have noticed your M Audio Fast Track Ultra driver is causing issue.


Code:
Unable to load image \SystemRoot\system32\DRIVERS\MAudioFastTrackUltra.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MAudioFastTrackUltra.sys
*** ERROR: Module load completed but symbols could not be loaded for MAudioFastTrackUltra.sys
\Driver\MAUSBFASTTRACKULTRA
And to patch things up I believe it's a USB device.
I found this in your dxdiag file:


Code:
Description: Output (4- M-Audio Fast Track Ultra)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: USB\VID_0763&PID_2080&REV_0151
Manufacturer ID: 239
Product ID: 65535
Type: WDM
Driver Name: MAudioFastTrackUltra.sys
Driver Version: 5.10.0000.5099 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/25/2009 09:14:58, 195592 bytes
Other Files:
Driver Provider: M-Audio
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
You can update the driver here but if you don't use it then I recommend uninstalling it and removing the device completely.


Code:
0: kd> lmvm MAudioFastTrackUltra
start end module name
fffff880`05d1e000 fffff880`05d51000 MAudioFastTrackUltra T (no symbols)
Loaded symbol image file: MAudioFastTrackUltra.sys
Image path: \SystemRoot\system32\DRIVERS\MAudioFastTrackUltra.sys
Image name: MAudioFastTrackUltra.sys
Timestamp: Fri Sep 25 17:13:30 2009 (4ABCEC2A)
CheckSum: 00035A60
ImageSize: 00033000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Post back how everything goes on

http://www.sevenforums.com/bsod-help-support/332612-bsod-52514-31824-01-dmp-bsod-crashes-firefox-facebook.html
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Hi,

I'm trying to help my aunt with here computer. She has been having random BSODS for a while. Been running RAM Checks, disk checks, plugged out GPU, checked temps, disconnected everything except the hard-drive. Been scratching my head for a while.

I ended up formating the computer, and it seemed to solve the problem for a couple of weeks.

But yesterday she gave me a call telling me that it had started again.
I'm thinking it could be a driver problem. I ran the computer for a couple of days at work, without experiencing any problems. I know that she has installed a couple of things when she got it back.

She told me that she was browsing an online newspaper in firefox one of the times the BSOD appeared.

Would be great if anyone could take a look at the logs attached.
Thanks in advanced :]

A:BSOD at random. Last BSOD while using Firefox. Error 0x0000000a

Is there any antivirus installed on this computer? I see none
Run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

Where was this copy of windows 7 enterprise purchased from?

You might want to update the BIOS, the current ones are quite old

Code:
BIOS-versjon/-dato Phoenix Technologies, LTD 5.13, 19.03.2008

http://www.sevenforums.com/bsod-help-support/257382-bsod-random-last-bsod-while-using-firefox-error-0x0000000a.html
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Hey all,

I guess I 'm going be here for a long time.

1) 29-12-13 Firefox froze and PC after 28 Days.(Cold PC)
2) BSOD after a few minutes with Firefox.(Cold PC)

I was running verifier occasionally but no bsod was occurring and it still doesn't.

I believe the only drivers that are not updated are those of adobe flash and Nvidia, which I update after finishing this post. I haven't installed anything new but If I do or do an update on anything I run verifer.

A:BSOD While on Firefox

After updating nvidia I get BSOD

I uploaded a new zip with the 2 dumps and the drivers list.

http://www.sevenforums.com/bsod-help-support/316640-bsod-while-firefox.html
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Hi I'm a first using BSOD while Firefox time poster but this BSOD while using Firefox forum has helped me out quite a few times in the past and people here seem to know their BSOD while using Firefox stuff so Anyway today was the second time I got a blue screen since getting this computer like half a year or so ago It came with Windows but I upgraded to a few months ago Both blue screens occured while I was using Firefox Right before the first one I was watching a Youtube video before the second one I was just browsing around I'm not entirely sure both blue screens were caused by the same issue since I only managed to snap a pic of the error code the second time around Both times I think it was of the IRQL LESS OR EQUAL variety though the file it refered to in brackets following that I only caught this second time It was L C x sys I wasn't sure if I was supposed to make a new thread for this or post in an already existing one The Instructions said to make a new thread but I also saw threads describing the same error code Though I don't know if that would mean that I'm experiencing the same issue Please excuse it if opening a new thread was the wrong choice Anyway I'm attaching the file with my system data like the instructions said

A:BSOD while using Firefox

It seems to be caused by the driver for: Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)

Try downloading the newest available driver from here: http://devid.info/p466934

http://www.tenforums.com/bsod-crashes-debugging/26984-bsod-while-using-firefox.html
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Just got rid of Netscape and started using Firefox Middle clicking assigned to open new tab on a link in my Bookmarks Toolbar cause BSOD with Firefox Getting a BSOD everytime I think my tab extension in use is Getting BSOD with Firefox quot Tab Clicking Options quot I have not tried to uninstall it but Getting BSOD with Firefox does anybody know Getting BSOD with Firefox why clicking on link from my Bookmarks Toolbar would cause a BSOD If I middle click on a link via a web page it works OK The BSOD also happens in other instances too when using Firefox I am using Firefox Here are of the BSOD error msgs that I got One from yesterday and one from today STOP x E xC x E EE xB C F x STOP x E xC x E EE xBA F BA x I have Windows XP SP Have run anti-virus checks multiple spyware tools root-kit tools etc Can anybody decipeher my error codes Is there a site that details the Windows memory map and could point me to what object is causing my error Thanks in advance

A:Getting BSOD with Firefox

One of the Memory Modules in your machine may be faulty - try the diagnostic tool from microsoft.. check your PM

http://www.techsupportforum.com/forums/f10/getting-bsod-with-firefox-207723.html
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Guys im having a problem with my currently installed internet download manager which is integrated with firefox latest version The thing is when i try to download something the usuall download box of IDM appears to start or to cancel download but when i try to IDM with on using Firefox BSOD cancel it my system displays a sec of Blue screen and my system restarts by its own Im using latest version of both firefox and of IDM i dont have any problem when i use different download managers but as im with IDM for the past and more BSOD on using IDM with Firefox years and i use my rapidshare account it it was working fine before but now its giving me some problem Here are the further details if you guys need to solve the problem OS Windows XP professional SP CPU E Ram gb DDR Mobo P kpl-cm from asus GPU XFX GTS PSU CM W Now please dont tell me to use a different browser or to use a different download manager coz you know if i m with these both i e ff and idm theres a reason behind it Thanks waiting for your replies Jayzzy

A:BSOD on using IDM with Firefox

To see the blue screen without the computer restarting, go to Control Panel > System > Advanced tab > Startup & Recovery Settings button > System Failure and remove the checkmark from 'Automatically restart'. The full BSOD message and Stop error code will help pinpoint the cause of the problem.

Have you tried using IDM with all your other addons disabled?

Do you only have this problem with IDM when using it with Rapidshare?

http://www.techsupportforum.com/forums/f131/bsod-on-using-idm-with-firefox-420131.html
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I've only found an instructions for BSOD firefox? - Vista and I have XP so I made my own quick analysis Hope it will be enough BSOD - firefox? Code Microsoft R Windows Debugger Version X Copyright c Microsoft Corporation All rights reserved Loading Dump File C WINDOWS Minidump Mini - dmp Mini Kernel Dump File Only registers and stack trace are available Symbol search path is SRV c symbols http msdl microsoft com download symbols Executable search path is Windows XP Kernel Version Service Pack MP procs Free x compatible Product WinNt suite TerminalServer SingleUserTS Built by xpsp sp gdr - Machine Name Kernel BSOD - firefox? base x d PsLoadedModuleList x d Debug session time Sun May GMT System Uptime days Loading Kernel Symbols Press ctrl-c cdb kd ntsd or ctrl-break windbg to abort symbol loads that take too long Run sym noisy before reload to track down problems loading symbols Loading User Symbols Loading unloaded module list Unable to load image nv disp dll Win error n WARNING Unable to verify timestamp for nv disp dll ERROR Module load completed but symbols could not be loaded for nv disp dll Bugcheck Analysis Use analyze -v to get detailed debugging information BugCheck E c bd b BSOD - firefox? b Probably caused by nv disp dll nv disp Followup MachineOwner --------- kd gt analyze -v Bugcheck Analysis KERNEL MODE EXCEPTION NOT HANDLED M e This is a very common bugcheck Usually the exception address pinpoints the driver function that caused the problem Always note this address as well as the link date of the driver image that contains this address Some common problems are exception code x This means a hard coded breakpoint or assertion was hit but this system was booted NODEBUG This is not supposed to happen as developers should never have hardcoded breakpoints in retail code but If this happens make sure a debugger gets connected and the system is booted DEBUG This will let us see why this breakpoint is happening Arguments Arg c The exception code that was not handled Arg bd The address that the exception occurred at Arg b b Trap Frame Arg Debugging Details ------------------ EXCEPTION CODE NTSTATUS xc - The instruction at quot x lx quot referenced memory at quot x lx quot The memory could not be quot s quot FAULTING IP nv disp bd b c mov eax dword ptr ecx Ch TRAP FRAME b b -- trap xffffffffb b ErrCode eax ebx e c ecx edx bd acd esi edi eip bd esp b b ebp e c iopl nv up ei pl zr na pe nc cs ss ds es fs gs efl nv disp x bd b c mov eax dword ptr ecx Ch ds c Resetting default scope CUSTOMER CRASH COUNT DEFAULT BUCKET ID DRIVER FAULT BUGCHECK STR x E PROCESS NAME firefox exe LAST CONTROL TRANSFER from bd to bd STACK TEXT WARNING Stack unwind information not available Following frames may be wrong b b bd e c e ef c nv disp x b b e c e ef c e ffc nv disp xf b b e ef c e ffc xe c b b c e ffc xe ef c STACK COMMAND kb FOLLOWUP IP nv disp bd b c mov eax dword ptr ecx Ch SYMBOL STACK INDEX SYMBOL NAME nv disp FOLLOWUP NAME MachineOwner MODULE NAME nv disp IMAGE NAME nv disp dll DEBUG FLR IMAGE TIMESTAMP cb d FAILURE BUCKET ID x E nv disp BUCKET ID x E nv disp Followup MachineOwner --------- Can you find something suspicous here If more info needed pls let me know

A:BSOD - firefox?

This isn't the right spot to post for XP help, but according to the dump, the crash was caused by Nvidia drivers. That's all I can tell from it.

http://www.techsupportforum.com/forums/f10/bsod-firefox-575638.html
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I was using the BSOD My First FireFox - During down-arrow key to scroll thru a web page in My First BSOD - During FireFox FireFox and for the first time since buying this machine in late I got my first BSOD The machine did not give me enough time to read the blue screen because it automatically restarted After the restart a pop-up did appear and I was able to copy the text into a file Problem signature Problem Event Name BlueScreen OS Version Locale ID Additional information about the problem BCCode e BCP BCP BCP BCP OS Version Service Pack Product Files that help describe the problem C Windows Minidump - - dmp C Users MourningStar AppData Local Temp WER- - sysdata xml Read our privacy statement online http go microsoft com fwlink linkid amp clcid x If the online privacy statement is not available please read our privacy statement offline C Windows system en-US erofflps txt I checked and discovered that I do not know how to read the dmp file and that the xml file is not at the path indicated I come to this website and put 'dmp file' in the search box and the search results lead me to here I follow the posting instructions and hope I have done the correct steps The sf file is attached and hope someone can help me learn what happened -thank you

A:My First BSOD - During FireFox

Hi MourningStar.

Get your Wireless driver from ATHEROS Wireless drivers for Windows, by matching with your device's model.

Let us know the results.
___________________________________________________________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+ce2fe )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP:
+6535653734663361
00000000`00000000 ?? ???

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR: 0x1E_0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: firefox.exe

CURRENT_IRQL: 2

EXCEPTION_RECORD: fffff88003321948 -- (.exr 0xfffff88003321948)
ExceptionAddress: fffff8800531a2fe (athrx+0x00000000000ce2fe)
ExceptionCode: c0000094 (Integer divide-by-zero)
ExceptionFlags: 00000000
NumberParameters: 0

TRAP_FRAME: fffff880033219f0 -- (.trap 0xfffff880033219f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000a30 rbx=0000000000000000 rcx=fffffa800991c608
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800531a2fe rsp=fffff88003321b80 rbp=0000000000000000
r8=fffff88003321f70 r9=0000000000000000 r10=fffffa800878d030
r11=fffffa8007e25030 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
athrx+0xce2fe:
fffff880`0531a2fe ?? ???
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002c8b5be to fffff80002c93b90

STACK_TEXT:
fffff880`03320a28 fffff800`02c8b5be : 00000000`00000000 00000000`00000000 fffff880`033211a0 fffff880`03321948 : nt!KeBugCheck
fffff880`03320a30 fffff800`02cbe75d : fffff800`02ea2380 fffff800`02ddf260 fffff800`02c1e000 fffff880`03321948 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`03320a60 fffff800`02cbd535 : fffff800`02de2f64 fffff880`03320ad8 fffff880`03321948 fffff800`02c1e000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`03320a90 fffff800`02cce4c1 : fffff880`03321948 fffff880`033211a0 fffff880`00000000 fffffa80`05339706 : nt!RtlDispatchException+0x415
fffff880`03321170 fffff800`02c93242 : fffff880`03321948 fffffa80`07dca1a0 fffff880`033219f0 ... Read more

http://www.sevenforums.com/bsod-help-support/318311-my-first-bsod-during-firefox.html
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I have delayed installing IE since the day it was released Whenever I tired to use it I would get a BSOD after a few minutes of use I removed BSOD with 7.0 IE and Firefox and used IE without any BSOD with IE 7.0 and Firefox problems Finally I upgraded IE to again last month and have the same problem all over again I started using Firefox lastest version all the time and it occasionally does the same thing The BSOD Error Message is PAGE FAULT IN NONPAGED AREA I ran MEMCHECK overnight and it reported no problems I collected six minidumps and they are attached A Typical analysis is below this message The PROCESS NAME seems to always be different However BSOD with IE 7.0 and Firefox the IMAGE NAME is always ntkrnlmp exe This PC BSOD with IE 7.0 and Firefox is a ASUS P B-DS with Dual CPUs Pentium II MHz The C WINDOWS system dllcache ntkrnlmp exe file version is xpsp sp gdr - What should I do Jim Here is a typical analysis Bugcheck Analysis PAGE FAULT IN NONPAGED AREA Invalid system memory was referenced This cannot be protected by try-except it must be protected by a Probe Typically the address is just plain bad or it is pointing at freed memory Arguments Arg ffbffff memory referenced Arg value read operation write operation Arg If non-zero the instruction address which referenced the bad memory address Arg reserved Debugging Details ------------------ Could not read faulting driver name READ ADDRESS ffbffff FAULTING IP nt ExFreePoolWithTag a b efa mov cx word ptr esi- MM INTERNAL CODE CUSTOMER CRASH COUNT DEFAULT BUCKET ID DRIVER FAULT BUGCHECK STR x PROCESS NAME avgscanx exe LAST CONTROL TRANSFER from bf to STACK TEXT b e c c bf ffbffffe e d nt ExFreePoolWithTag x a b e c a d e dd e d e nt CmpCleanUpKcbValueCache x b e c c b a e dd e d b f d nt CmpCleanUpKcbCacheWithLock x a b e c f d b e c c f e e d nt CmpGetDelayedCloseIndex x b e c f e e d b e c e a nt CmpAddToDelayedClose xa b e c c e a e d b e cb nt CmpDereferenceKeyControlBlockWithLock x b e c e d e nt CmpDereferenceKeyControlBlock x b e cb c f e e nt CmpDeleteKeyObject x b e ccc e e f nt ObpRemoveObjectRoutine xdf b e ce ea e b e b b nt ObfDereferenceObject x c b e cfc e bc e b e f nt ObpCloseHandleTableEntry x b e d ea f nt ObpCloseHandle x b e d dd f f c eb nt NtClose x d b e d c eb f c eb nt KiFastCallEntry xfc WARNING Frame IP not in any known module Following frames may be wrong x c eb STACK COMMAND kb FOLLOWUP IP nt ExFreePoolWithTag a b efa mov cx word ptr esi- SYMBOL STACK INDEX SYMBOL NAME nt ExFreePoolWithTag a FOLLOWUP NAME MachineOwner MODULE NAME nt IMAGE NAME ntkrnlmp exe DEBUG FLR IMAGE TIMESTAMP e FAILURE BUCKET ID x nt ExFreePoolWithTag a BUCKET ID x nt ExFreePoolWithTag a Followup MachineOwner --------- nbsp

https://forums.techguy.org/threads/bsod-with-ie-7-0-and-firefox.707781/
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Hi all first time posting here. Been encountering BSODs while using firefox recently. Heres what i copied from the BSOD screen.

STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF80002CE9E11, 0xFFFFF880039695C8, 0xFFFFF88003968E20)

I've posted in some other forum before and some guys told me its a RAM issue. Been using chrome since. Just now it BSOD-ed while i was playing Crysis 2 but im not sure if i had firefox running in the background.

Windows 7 . . .
- 64-bit
- the originally installed OS on the system
- Full retail

- Age of system (hardware): Bought in June 2010
- Age of OS installation: No re-installations since June 2010

Can it still be saved or is it screwed?

A:BSOD mainly while using Firefox

  
Quote: Originally Posted by Dantzeil


Hi all first time posting here. Been encountering BSODs while using firefox recently. Heres what i copied from the BSOD screen.

STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF80002CE9E11, 0xFFFFF880039695C8, 0xFFFFF88003968E20)

I've posted in some other forum before and some guys told me its a RAM issue. Been using chrome since. Just now it BSOD-ed while i was playing Crysis 2 but im not sure if i had firefox running in the background.

Windows 7 . . .
- 64-bit
- the originally installed OS on the system
- Full retail

- Age of system (hardware): Bought in June 2010
- Age of OS installation: No re-installations since June 2010

Can it still be saved or is it screwed?



These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.
1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.


Driver Verifier - Enable and Disable

http://www.sevenforums.com/bsod-help-support/191383-bsod-mainly-while-using-firefox.html
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Hello, Im browsing on Firefox and im getting this error, Im new to BSOD's so i have no idea what to do, Could anybody post on here what else i should include? Also this is my old PC
(The System specs are different from the ones in my profile)
Windows XP 32Bit
1.00 GB Single-Channel DDR2 @ 332MHz
Intel Pentium E2180 @ 2.00GHz
256MB GeForce 6200 (EVGA)
150gb HDD
250gb HDD

A:BSOD While using firefox

nv4_disp.dll : nvidia

One last thing to be correct, it is a Dell optiplex 755?
WAIT BEFORE YOU TRY NVIDIA WEBSITE, find the Dell system software oin your computer and look for updates, if it is not there you can download it here : http://www.dell.com/support/drivers/...eId=2731100699

If the following does not work, here is the drivers page for that desktop. Some may be unnecessary
: http://www.dell.com/support/drivers/...t/optiplex-755

I recommend trying the dell system software 1st though.

IF the following does not work use this :

Try updating your graphics driver here : Drivers - Download NVIDIA Drivers
Or if you do not know which to select try this :

Nvidia: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products
*Will need java to run*

http://www.sevenforums.com/bsod-help-support/253847-bsod-while-using-firefox.html
Relevancy 35.69%

Hi, I was on the internet and then I had a BSOD and the computer restarted.
It was very quick so I didnt see any codes.
As far as I remember I just had Firefox open.
I am sending the ZIP file in the post.
Thanks for all the help guys!

A:BSOD while using Firefox

  
Quote: Originally Posted by mfeinstein


Hi, I was on the internet and then I had a BSOD and the computer restarted.
It was very quick so I didnt see any codes.
As far as I remember I just had Firefox open.
I am sending the ZIP file in the post.
Thanks for all the help guys!


Hello there!
Seems like the crashes are very random and blames the system files which may not be the actual problem. So follow these steps:

Run Hardware Diagnostic : Hardware Diagnostic | Captain Debugger


Run SFC /SCANNOW to Repair Windows 7 Files


Reboot the System in Selective Startup


Note: System Configuration is intended to find and isolate problems, but it is not meant as a startup management program. To permanently remove or turn off programs or services that run at startup, see Uninstall or change a program.


Bugcheck:


The following is for informational purposes only.

Code:

Debug session time: Mon Nov 26 08:24:56.332 2012 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\112612-7644-01.dmp]
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 0 days 4:13:26.581
BugCheck F4, {3, fffffa800ecfd7e0, fffffa800ecfdac0, fffff800039cb460}
Probably caused by : csrss.exe
Bugcheck code 000000f4
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800ecfd7e0, Terminating object
Arg3: fffffa800ecfdac0, Process image file name
Arg4: fffff800039cb460, Explanatory message (ascii)
PROCESS_NAME: csrss.exe
BUGCHECK_STR: 0xF4_IOERR
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe
MaxSpeed: 3300
CurrentSpeed: 3300
BiosVersion = 3203
BiosReleaseDate = 02/21/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
??????????????????????????????????????????????????????????????????????????????????????``
Debug session time: Sun Nov 4 04:07:08.823 2012 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\110312-7503-01.dmp]
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 3 days 6:45:20.481
BugCheck F4, {3, fffffa800f01c570, fffffa800f01c850, fffff800039da460}
Probably caused by : wininit.exe
Bugcheck code 000000f4
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800f01c570, Terminating object
Arg3: fffffa800f01c850, Process image file name
Arg4: fffff800039da460, Explanatory message (ascii)
PROCESS_NAME: wininit.exe
BUGCHECK_STR: 0xF4_c0000005
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_wininit.exe
MaxSpeed: 3300
CurrentSpeed: 3300
BiosVersion = 3203
BiosReleaseDate = 02/21/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
??????????????????????????????????????????????????????????????????????????????????????``
3rd Party Drivers:

The following is for informational purposes only.

All the drivers older than 2009 should be updated. Please avoid third party application like Driver Genius to update the driver is always recommended to go to manufacture’s website and download the latest drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! Check this link for more information. How to Update Drivers on Windows 7



Code:
*** 3rd PARTY DRIVER LIST ***


ASUSFILTER.sys Tue Sep 20 21:16:33 2011 (4E78B559)
AiCharger.sys Thu Mar 22 13:37:51 2012 (4F6ADDD7)
AsIO.sys Tue Aug 24 07:23:02 2010 (4C7325FE)
AsUpIO.sys Tue Aug 3 08:17:59 2010 (4C57835F)
DSFOleaut32.sys Tue Feb 9 09:36:19 2010 (4B70DF3B)
ElbyCDIO.sys Fri Dec 17 04:28:13 2010 (4D0A9985)
GEARAspiWDM.sys Fri May 4 01:26:17 2012 (4FA2E2E1)
HECIx64.sys Wed Oct 20 05:03:43 2010 (4CBE2AD7)
ICCWDT.sys Wed Aug 18 13:57:45 2010 (4C... Read more

http://www.sevenforums.com/bsod-help-support/266405-bsod-while-using-firefox.html
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Hi
I recently have been suffering from BSOD while using firefox . I have uploaded the file created by dm log collector.exe .

Any help will be really appreciated

Regards

A:BSOD while using firefox

Hello abdumka,

Make sure your dump logging is enabled.





Quote:
Click Start, point to Settings, and then click Control Panel.
Double-click System.
Click the Advanced tab, and then click Settings under Startup and Recovery.
Check Write an even to the system log, and Automatically restart.
In the Write debugging information list, click Small memory dump (256k).
Location of Dumps:
C:\Windows\minidump


Besides that,

Perform a Clean boot:Troubleshoot Application Conflicts by Performing a Clean Startup
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:How to Change, Add, or Remove Startup Programs in Windows 7
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Run Disk Check on your Hard Drive for file system errors and bad sectors on it:How to Run Disk Check in Windows 7
Upload a screenshot of your hard disk using Crystal Disk Info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Make a hard drive test from the hard drive manufacturers website:Hard Drive Diagnostic Procedure
Test your Hard Drive with SeaTools:How to Use SeaTools for DOS and Windows Disk Check Utility

http://www.sevenforums.com/bsod-help-support/338666-bsod-while-using-firefox.html
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Hi I had a BSOD this morning and an unexpected shutdown earlier this week both following heavy tab use on Mozilla Firefox Coincidentally I was listening to the Security Now browser Firefox maybe cause?? the BSOD Podcast with Leo BSOD maybe Firefox browser the cause?? Laporte amp Steve Gibson wherein they were talking about how Mozilla Firefox has reached the quot GB limit quot because its a -bit process Could that be the problem Thanks so much for your help My system specs are Windows -bit Professional SP updated as of Intel i - MSI Z GD- G mobo BIOS V MS- GB G Skill memory F - CL - GBRL Intel GB SSD SSDSA CW G hdd SEAGATE ST AS SATA hdd WESTERN DIGITAL WDC WD FALS- E B SATA hdd WESTERN DIGITAL WD EADS- RGB SATA ATAPI iHES BD-ROM PLDS-DVD RW DRIVE Acer P H monitors into integrated graphics No other video card installed Seasonic X PSU Corsair R case This is the first OS on this homebuilt system I put together from all new parts December excepting the SSD all HDD both PLDS-ROM drives and both monitors OS is from retail upgrade disc and installed December Reinstalled from System Image Feb Here is a URL to a summary of my system by SPECCY program http speccy piriform com results S jS ySNwtM LxE

A:BSOD maybe Firefox browser the cause??

Post over in the Hardware forums for recommendations on a new PSU. IMO 650 watts isn't sufficient for all the stuff that you have hooked up. Here's a link: RAM and Power Supply Support - Tech Support Forum
And here's a link to their PSU guide: Power Supply Information and Selection

We've seen a number of BSOD issues with SSD's recently. Here's the information that I've compiled:

Quote:




There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - http://www.techsupportforum.com/foru...ml#post3537179




Please check for additional Windows Updates. Your system has 64 updates after SP1, most systems have 70 or more.

Disable the Intel Turbo Boost stuff until the system is stable. I've seen an occasional issue with these sort of utilities. If overclocking, please remove the overclock until we've stabilized the system. Feel free to resume overclocking after we've finished troubleshooting.

The memory dumps blame usbscan.sys - a scanner driver in Windows for a USB scanner.
Do you have a device that's capable of scanning and is connected via USB (I suspect your Canon printer)? If so,
download a fresh copy of the software/drivers,
uninstall the current copy of the software/drivers,
and then install the freshly downloaded software/drivers.

Your Kaspersky PURE drivers also date from 2009. Please either update them or get another antivirus program. Here's what I suggest doing:

Quote:




Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the antivirus software from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of the antivirus software using one of these free tools: Antivirus Uninstallers
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.




If the above steps don't stop the BSOD's, please post back and we'll try other tests.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

CSCrySec.sys Mon Dec 07 03:34:23 2009 (4B1CBE0F)
mv91cons.sys Sun Mar 06 21:20:16 2011 (4D7440E0)
vmbus.sys Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys Sat Nov 20 04:20:02 2010 (4CE792C2)
mvs91xx.sys Sun Mar 06 21:13:40 2011 (4D7... Read more

http://www.techsupportforum.com/forums/f299/bsod-maybe-firefox-browser-the-cause-633701.html
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hi all, I'm having some issues with my crossfire of 7950 while I'm browsing firefox and suddenly the screen goes black and then BSOD, but when I turn off crossfire in catalyst, the problem seems to disappear. Playing games like BF3 it's ok, no problems.
I unistalled drivers (also with driver sweeper), reinstalled and now I have ccc 12.4

Here's a picture of my mobile phone
my system spec:
Win 7 home premium x64 sp1
Asrock p67 extreme 6 b3 (Bios version 1.80)
I7 2600k
x2 Sapphire HD7950
8gb ram Gskill ripjaws x 1600 pc3-12800
I recently re-installed windows 7 (Last saturday)

thanks for your help and sorry for my english because I'm spanish.

A:BSOD browsing firefox

Though not your only prolem please update this driver Related to MarvinBus.sys Marvin/MarvinPro Bus Enumerator from Pinnacle Systems. Yours is from 2005






Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps


STOP 0x116: VIDEO_TDR_ERROR troubleshooting

http://www.sevenforums.com/bsod-help-support/227633-bsod-browsing-firefox.html
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Hi I am new on this forums my friend firefox, 0x0000003b using BSOD told me to try here since I had BSOD using firefox, 0x0000003b no hope for my blue screen problems I never had BSOD using firefox, 0x0000003b blue screens before on BSOD using firefox, 0x0000003b my win and I use it for years even on this pc after I upgraded my VGA I never had problems then I had a virus problems months ago and I decided to format my computer and one of my HD the gb one I split to partitions making a gb one for windows and the other for installed games only thats about gb I noticed that before format and even when I formatted this before always had a mb partition for boot system health etc and this time I got that partition deleted and made everything on the same gb part Don't know if that changes anything Another thing to say is that I am having artifact issues with my screen I just got this new vga - months ago and I can play games for hours heavy games like Battlefield on ultra and never had any problem with artifact or errors while playing any other games tho My artifacts only happens when watching movies or when doing nothing but looking into a picture or at my desktop never when in games they never had lead me to a blue screen also Today and yesterday it happened the same thing I got a BSOD while using Firefox just organizing bookmarks from a folder to another in firefox while downloading something from Firefox and extracting files from zips like mods for games etc also I dont have the dmp from the other blue screens I had this month just the last one but its always related to ntoskrnl exe every single bsod have this ntoskrnl exe on it with a different code the today one was SYSTEM SERVICE EXCEPTION bug code x b caused by driver win k sys caused by address win k sys c crash address ntoskrnl exe f parameters c fffff d fffff d usually the quot caused by driver quot and quot by address quot info it is the ntoskrnl exe or the win k sys like the last one

A:BSOD using firefox, 0x0000003b

It appears that this Install of windows is counterfeit, The best course of action is to purchase a proper copy of windows from a reputable place like newegg or tiger direct, format your drive and re-install with the legal copy of windows.

http://www.sevenforums.com/bsod-help-support/288317-bsod-using-firefox-0x0000003b.html
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Hi,

I am getting BSOD on my Asus U56E. This is a refurbished laptop i received and BSOD has been happening since day 1. It often happens when I use Mozilla Firefox and sometimes with Chrome. First the mouse pointer freezes up and thereafter BSOD comes up.

I had called up Asus customer support and they helped me update BIOS and keyboard driver but it still keeps happening.

System is Windows Home Premium 64 bit.

Thanks a lot for the help

A:BSOD using Firefox and sometimes on Chrome

If this is under warranty let them handle it. If not

STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg

http://www.sevenforums.com/bsod-help-support/228774-bsod-using-firefox-sometimes-chrome.html
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This has been the second time that I have had the BSOD in months and it has happened the same way each time my computer while Firefox using BSOD/Freeze will have been running for BSOD/Freeze while using Firefox - hours I would be using Firefox or checking my email or using Adobe Illustator or Photoshop when the screen and any sound that was playing freezes I noticed that each time the cursor is enlarged by or times and it is all pixel-y I wait for a second and the BSOD pops up but it has pink purple static all over it making it impossible to read anything on the screen even thought i know its the BSOD Like I said this is the second time for the BSOD to come up in the past two months but I also have a freezing problem Same conditions for this running for - hours usually Firefox Windows Live Mail Adobe Illusrtator iTunes is open The screen freezes and the sursor gets really bog and pixel-y but this time I wait and it doesn't go to the BSOD it just stays there for a really long time until I hold the power button to make it hard-shut down This happens about - times a month This error information popped up after my computer was powered back on and after i was logged on quot Problem signature Problem Event Name BlueScreen OS Version Locale ID Additional information about the problem BCCode BCP BCP BCP FFFFF B BCP OS Version Service Pack Product Files that help describe the problem C Windows Minidump - - dmp C Users lt user gt AppData Local Temp WER- - sysdata xml Read our privacy statement online Windows Privacy Statement - Microsoft Windows If the online privacy statement is not available please read our privacy statement offline C Windows system en-US erofflps txt quot MS Windows Home Premium -bit SP This is the original OS an OEM My laptop Dell studio is about years old I have not reinstalled the OS

A:BSOD/Freeze while using Firefox

Your error (BCC 101) means:

Best advice that I've seen about this error (from here: http://www.sevenforums.com/crashes-d...tml#post356791 )





Quote:
What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)


So, check the drivers
Then check the inside of the case (temperature, voltage, dust, etc).
Then run some hardware stress tests






Quote:
Try this free video stress test: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
Try this free stress test: Free Software - GIMPS





Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.





Then try replacing parts.
Then look up the versions of your BIOS to see what changes were done.

http://www.sevenforums.com/bsod-help-support/195678-bsod-freeze-while-using-firefox.html
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Not too sure whats wrong-It happens by running pretty much anything.. PC was working fine until this happened.. i formatted the HDD and its back again.

Its a Pentium 4 3.2GHz
2GB RAM
160 GB HDD IDE
Windows 7 Ultimate 32bit

I cant seem to read the error.. it goes so quickly... but it recovers and shows this:






Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000003
BCP2: FE7F5160
BCP3: FE255160
BCP4: FE7F5160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\042913-20685-01.dmp
C:\Users\Bilal\AppData\Local\Temp\WER-35911-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Dont know how to open the dmp file. It is attached.

Thanks in advance.

Regards.

A:BSOD while surfing (Firefox)

Activation
Please post this report before we begin: Windows Genuine and Activation Issue Posting Instructions

http://www.sevenforums.com/bsod-help-support/288127-bsod-while-surfing-firefox.html
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Hi there,

Came across this forum looking to see what could be causing my BSODS which are happening very frequent now that I've built a new pc - rarely happened to me before using 32bit windows 7 but now on my custom build it has started to happen quite frequently using Windows 7 64bit professional. I've attached the perfmon and jcgriff2 reports.

It didn't happen until about a month after I built the pc which makes me think it is a driver/program/service problem I may have recently installed. Now it happens regularly but before it does, firefox force closes and crashes constantly! could be a plugin or flash related perhaps?

hope someone here can make sense of this?

Thanks,

Al.

A:Multiple BSOD - when using firefox

Welcome!

First, install the ATK0110 Driver for your motherboard here: ASUSTeK Computer Inc.-Support-

That should update your old ASACPI.sys file.

Install this Realtek driver: Realtek

Update your ATI drivers: Graphics Drivers & Software

If you have more BSODs, please enable driver verifier: Driver Verifier - Enable and Disable

Wait for several crashes, then follow the BSOD Posting Instructions again.

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Aug 23 17:51:40.365 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:24.395
BugCheck 1A, {41790, fffffa80046592a0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: MsMpEng.exe
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Aug 23 17:47:30.571 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:37.601
BugCheck 1A, {41790, fffffa80046592a0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+339c8 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: plugin-contain
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Aug 23 15:14:20.265 2010 (UTC - 4:00)
System Uptime: 0 days 0:44:53.295
BugCheck 1A, {41790, fffffa80046595d0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: MsMpEng.exe
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 22 16:43:06.102 2010 (UTC - 4:00)
System Uptime: 0 days 0:35:00.132
BugCheck 1A, {41790, fffffa8005198fa0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: firefox.exe
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 22 15:59:09.383 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:20.883
BugCheck 24, {1904fb, fffff88003b3b168, fffff88003b3a9d0, fffff80001e577b8}
Probably caused by : Ntfs.sys ( Ntfs!NtfsSetRenameInfo+7d8 )
PROCESS_NAME: wininit.exe
BUGCHECK_STR: 0x24
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 22 10:29:10.319 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:59.238
BugCheck 1A, {41790, fffffa80052586d0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: MsMpEng.exe
??????????????????????????????????????????????????????????????????????????????????????

http://www.sevenforums.com/bsod-help-support/106557-multiple-bsod-when-using-firefox.html
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I have been getting multiple BSOD and computer freezing and my logitech mouse stops working or the arrow disappears. These problems all started after a hard drive crash. I had to rebuild my system with a backup that was 1 year old. I thought some of the BSOD were being cause by my motherboards USB 3.0 driver which I tried to update. I finally disabled the driver and installed an ORICO PCIe USB 3.0 Card. Since then I have had the problems mentioned at the beggining of the post. As I was getting the BSOD before the card was installed I'm not sure how to proceed.

A:BSOD and freezing while in Firefox

I got another BSOD today. BTW do I want a Kernel Memory Dump or a Small Memory Dump?

http://www.sevenforums.com/bsod-help-support/306541-bsod-freezing-while-firefox.html
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Intermittent freezing which sometimes unfreezes, sometimes doesn't thus requiring a restart. Sometimes brings up a BSOD. Really annoying, any help would be appreciated.

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First time user here. I have suspicions the memory use by Mozilla Firefox is triggering this blue screen crashing.

Attachment 349092

A:BSOD browsing Firefox

Welcome to the forum.

Please check for updates on the Intel Graphic Driver. Also go through this guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting


Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\HAL-08_02_2015_154725_74\020815-50497-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`03214000 PsLoadedModuleList = 0xfffff800`03457890
Debug session time: Sun Feb 8 21:24:16.296 2015 (UTC + 6:00)
System Uptime: 0 days 0:43:09.218
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
...............................................................
Loading User Symbols
Loading unloaded module list
.........................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800e5e1010, fffff88006025950, 0, d}

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+1d950 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800e5e1010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88006025950, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP:
igdkmd64+1d950
fffff880`06025950 4889542410 mov qword ptr [rsp+10h],rdx

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) x86fre

STACK_TEXT:
fffff880`07305888 fffff880`106ea134 : 00000000`00000116 fffffa80`0e5e1010 fffff880`06025950 00000000`00000000 : nt!KeBugCheckEx
fffff880`07305890 fffff880`106e9ebb : fffff880`06025950 fffffa80`0e5e1010 00000000`00000000 fffffa80`0a962010 : dxgkrnl!TdrBugc... Read more

http://www.sevenforums.com/bsod-help-support/360696-bsod-browsing-firefox.html
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I have a HP iMedia with W and Gb the maximum for the PC of memory Since installing W Pro both Firefox and IE have tended & causing Firefox IE8 BSoD to slow down dramatically IE8 & Firefox causing BSoD after a few IE8 & Firefox causing BSoD minutes of use seemingly searching for ages for pages but never finding them Neither will shut down and if I click to open a new FF or IE they will not open clicking on Windows Task Manager under Services will show FF or IE open and using a lot of memory and if I have tried to open a second one of either them then they appear but using much less memory while CPU and Physical memory usage is minimal I have to reboot to get back onto the Internet Frequently once aday when using FF or IE the computer shuts down with a BSoD For this post I tried to attach an example of a dmp file but despite being logged on as administrator W refuses to allow me to add the dmp files to the post as I don't have permission to open the files and need to contact the file owner or administrator to gain permission I do not know how to overcome that Using CCleaner before I shut down I usually have somewhere in the region of kb of Memory Dumps and some kb of System - Temporary Files Is that normal Lastly W seesm to install drivers with every boot up which suggest that it is not remembering drivers - this is the case even though I do not detach equipment and so external HDD scanner printer etc are always attached I use ZA with with Forcefield and also have PC Doctor on my computer - belt and braces Any ideas for overcoming these issues woudl be appreciated Going from XP to W appears to have been a massive mistake

A:IE8 & Firefox causing BSoD

  
Quote: Originally Posted by etybagem


I have a HP iMedia 2770 with W7 and 2Gb, the maximum for the PC, of memory. Since installing W7 Pro both Firefox and IE8 have tended to slow down dramatically after a few minutes of use, seemingly searching for ages for pages but never finding them. Neither will shut down and if I click to open a new FF or IE they will not open; clicking on Windows Task Manager under Services will show FF or IE open and using a lot of memory and if I have tried to open a second one of either them then they appear but using much less memory while CPU and Physical memory usage is minimal. I have to reboot to get back onto the Internet.
Frequently (once aday) when using FF or IE8 the computer shuts down with a BSoD. For this post I tried to attach an example of a dmp file but despite being logged on as administrator, W7 refuses to allow me to add the dmp files to the post as I don't have permission to open the files and need to contact the file owner or administrator to gain permission. I do not know how to overcome that.
Using CCleaner before I shut down I usually have somewhere in the region of 250,000kb of Memory Dumps and some 80,000kb of System - Temporary Files. Is that normal?
Lastly, W7 seesm to install drivers with every boot up, which suggest that it is not remembering drivers - this is the case even though I do not detach equipment and so external HDD, scanner, printer, etc are always attached.
I use ZA with with Forcefield and also have PC Doctor on my computer - belt and braces!
Any ideas for overcoming these issues woudl be appreciated. Going from XP to W7 appears to have been a massive mistake!



hi and welcome

we need the dmp file use these instructions to find and upload http://www.sevenforums.com/crash-loc...d-problem.html

Ken J+

http://www.sevenforums.com/bsod-help-support/50473-ie8-firefox-causing-bsod.html
Relevancy 35.26%

As described on this same topic on the Windows Vista forum I have experienced crashes minidumps attached on the other forum and frequent shutdowns of my Firefox browser As advised by Broni on the forementioned forum I m starting this topic to get advise from you guys I have a Dell Inspiron with Trend Micro Internet security antivirus updated and within expiration and BSOD Firefox shutdowns date still valid Last scan April and reported good no infections found and if found deleted by the same antivirus I have the normal Windows BSOD and Firefox shutdowns defender that Vista provides up and running I ve ran Malware and Spyware cleaning about three weeks ago My Internet Secuirty antivirus doesn t allow me to run the Malware neither the Bluescreen View tool to download the minidumps even if I included the addresses on the allowed list So I had to turn down the antivirus in order to work with these tools If more info is neccessary BSOD and Firefox shutdowns please let me know Thanks a lot

A:BSOD and Firefox shutdowns

Please, download DDS from one of the 2 mirrors and save it to your desktop.Mirror 1Mirror 2* Disable any script blocking protection (if present)* Double click the dds icon to run the tool.* When done, DDS will open two logs: 1. DDS.txt 2. Attach.txt* Save both reports to your desktop by clicking File>Save As in each log.Include the contents of both logs in your new topic. The scan will instruct you to post Attach.txt as an attachment. No need for that though ..... just post it's contents as you would any other log.===============================================================================================Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.Alternative downloads:- http://majorgeeks.com/GMER_d5198.html- http://www.softpedia.com/get/Interne...ers/GMER.shtmlDouble click on downloaded .exe file, select Rootkit tab and click the Scan button.Do NOT use the computer while GMER is running!When scan is completed, click Save button, and save the results as gmer.logWarning ! Please, do not select the "Show all" checkbox during the scan.Post the log.IMPORTANT! If for some reason GMER refuses to run, try again.If it still fails, try to UN-check "Devices" in right pane.If still no joy, try to run it from Safe Mode.==============================================================================================Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

http://www.bleepingcomputer.com/forums/t/311128/bsod-and-firefox-shutdowns/
Relevancy 35.26%

can someone check out my dumps plesae

A:BSOD while on firefox WHEA_UNCORRECTABLE_ERROR

You System Specs don't match what I'm seeing in the files included in the zip you uploaded.
For instance:

Specs: EVGA GEFORCE GTX 650 T
dxdiag output: NVIDIA GeForce GTX 960

Dumps have no useful data and one is 0 bytes.

Looks like you have Driver Verifier enabled, why and when did you do this? It's a great tool if it's setup correctly.
Disabling it may resolve your problem.

Follow these tutorial:

Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

Driver Verifier - Enable and Disable in Windows 10

Pay close attention to
PART TWO
and make sure the correct boxes are checked.

Warning:
It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

Always create a Restore Point prior to enabling Driver Verifier.

What we're looking for is a BSOD with a mini dump that will tell us what driver caused it.

http://www.tenforums.com/bsod-crashes-debugging/55918-bsod-while-firefox-whea_uncorrectable_error.html
Relevancy 35.26%

I just recently upgraded my ram to 8GB hoping to fix my BSOD problems I had last month but I guess it came back. One BSOD I was using Firefox then it started going haywire and closed down my firefox and after a couple of minutes, my computer BSOD. Just now it BSOD during a game of League of Legends.

Hope these minidumps can be of any help.

A:BSOD while using firefox/playing LoL

These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

http://www.sevenforums.com/bsod-help-support/219449-bsod-while-using-firefox-playing-lol.html
Relevancy 35.26%

Hi

I've got a W7 Ultimate 64bit OS.
Custom built.
Built a couple of months ago.

I'm getting regular and random BSOD with this message:






Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000005003
BCP2: FFFFF781C0000000
BCP3: 000000000002433F
BCP4: 0002434100048676
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020612-19812-01.dmp
C:\Users\UserName\AppData\Local\Temp\WER-1457062-0.sysdata.xml


I have no idea what's causing this, I haven't added anything new or changed anything.

Also in Firefox it crashes randomly and regularly too. Both started happening around the same time although I'm not sure if it's causation or correlation.

Anyone here able to help me out?

A:BSOD and Firefox Problem

Hi.

Follow these steps and upload here the crash\bsod files.

http://www.sevenforums.com/crashes-d...tructions.html

In meantime uninstall Firefox for testing purposes.

http://www.sevenforums.com/bsod-help-support/212777-bsod-firefox-problem.html
Relevancy 35.26%

Hello everyone,my first time here.I have been having BSOD on my Acer Aspire v3-571g for 2-3 days.It first occurred when I was playing League Of Legends.But after that it only happens when I use firefox.It seem to occur whenever I visit a certain website.For example leagueoflegends.wikia.com and esportcalendar.com .It has happened on other websites too,but I don't remember clearly.I have attached a dump file.Please have a look at it and see if you can help me.Thanks in advance and sorry for bad english.

A:random BSOD when using firefox

Hi there,

This is the preferred method for uploading info,

Additional information is required.

1. Download this file to your desktop or other convenient location,


2. Double click on the file to run it.

3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.



That being said, the info in your single dump is pointing to Internet download manager,


Code:
Unable to load image \SystemRoot\system32\DRIVERS\idmwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for idmwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for idmwfp.sys
idmwfp+0x57a4
Driver Reference Table - idmwfp.sys


Code:
Loaded symbol image file: idmwfp.sys
Image path: \SystemRoot\system32\DRIVERS\idmwfp.sys
Image name: idmwfp.sys
Timestamp: Mon Apr 23 06:14:15 2012 (4F9555A7)
CheckSum: 00026002
ImageSize: 00029000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try updating or removing it and see how that works.

http://www.sevenforums.com/bsod-help-support/331804-random-bsod-when-using-firefox.html
Relevancy 35.26%

I have encountered BSOD several time when closing or using firefox on a windows 7 Ultimate 64-bit . I have used the dm log collector to extract the log files needed . Please tell if more details are needed.

A:BSOD after closing firefox

Hi Nova136.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.

Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Report us for any further BSOD after installing Service Pack 1.

http://www.sevenforums.com/bsod-help-support/349486-bsod-after-closing-firefox.html
Relevancy 35.26%

Hey all I had my PC for almost months now and I've been having some BSOD problems for the past month now so now I've decided to look for Firefox on BSOD MEMORY_MANAGEMENT some help before I make any stupid decisions Over a month ago I've been getting these notifications saying that the quot newengine dll file is missing quot I figured it was no big deal so I only ignored it About a few weeks ago Firefox has been crashing a lot for me while I've been watching my shows and while I've been downloading some shows so its rather troublesome The cause I'm not sure And only weeks ago I've been getting BSOD's with the BSOD on Firefox MEMORY_MANAGEMENT error MEMORY MANAGEMENT whenever Firefox crashes a bunch of times while I'm watching shows and downloading shows And just yesterday I had the error CRITICAL STRUCTURE CORRUPTION I honestly have no idea what's going on with my PC so I hope someone can help me get this fixed as soon as possible Thank you

A:BSOD on Firefox MEMORY_MANAGEMENT

Looks like an issue with the Bolid Orion security system.
Have you verified that the program is compatible with Win8.1?
I have tried to access the website and it's not opening for me.

Only 47 Windows Updates installed. Most systems have 56 to 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

CorsairLink (especially the 2008 version - which is on your system) is known to cause BSOD's. Please uninstall it immediately.

At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
Please try these free diagnostics for starters: Initial Hardware Diagnostics
Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
I'm particularly concerned about memory errors - so run MemTest, Prime95, video tests, and CPU stress tests at a minimum.

Analysis:
The following is for informational purposes only.

Code:
**************************Tue Apr 1 23:46:35.699 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040114-22531-01.dmp]
Windows 8 Kernel Version 9600 MP (6 procs) Free x64
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
System Uptime:0 days 23:20:18.493
Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 109, {a3a00f58b90ba530, 0, c7744668c2a7540d, 101}
BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
Arguments:
Arg1: a3a00f58b90ba530, Reserved
Arg2: 0000000000000000, Reserved
Arg3: c7744668c2a7540d, Failure type dependent information
Arg4: 0000000000000101, Type of corrupted region, can be
0 : A generic data region
1 : Modification of a function or .pdata
2 : A processor IDT
3 : A processor GDT
4 : Type 1 process list corruption
5 : Type 2 process list corruption
6 : Debug routine modification
7 : Critical MSR modification
BUGCHECK_STR: 0x109
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
BIOS Version 080015
BIOS Release Date 11/01/2013
Manufacturer BIOSTAR Group
Product Name A960D+
??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Apr 1 00:13:05.556 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040114-26656-01.dmp]
Windows 8 Kernel Version 9600 MP (6 procs) Free x64
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
System Uptime:0 days 19:18:00.350
Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+594 )
BugCheck 1A, {41793, fffff680001866c8, da, d9}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000041793, The subtype of the bugcheck.
Arg2: fffff680001866c8
Arg3: 00000000000000da
Arg4: 00000000000000d9
BUGCHECK_STR: 0x1a_41793
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: 0x1a_41793_win32k!SURFACE::bDeleteSurface
BIOS Version 080015
BIOS Release Date 11/01/2013
Manufacturer BIOSTAR Group
Product Name A960D+
??????????????????????????????????????????????????????????????????????????????????????``
**************************Mon Mar 31 04:54:18.349 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\033114-22718-01.dmp]
Windows 8 Kernel Version 9600 MP (6 procs) Free x64
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
System Uptime:0 days 14:13:06.143
P... Read more

http://www.eightforums.com/bsod-crashes-debugging/43683-bsod-firefox-memory_management.html
Relevancy 35.26%

Hello,

I'm using win7 on my desktop with the following config:

Intel duel core 3Ghz processor with intel(R) G41 Express chipset motherboard
1 TB Hitachi HD
4 GB RAM.

For last few weeks I'm having trouble while using Firefox. Suddenly firefox stops working and within a few seconds computer hangs with black screen. I have tried several ways to solve the problem like reinstalled windows, formating my hard drive, deleting and rebuilding new partition and reinstalling windows. However, the result is the same. With this thread I'm attaching the DM Log Collectors result. I would be happy and grateful if you could give me a solution.

Thanks

Tanvir Ahmed

A:BSOD while running Firefox

The installation on the computer is non-genuine.
(ASUS Key on an Intel retail motherboard.)

Unless the computer case has a COA sticker for Windows, a new full retail license is needed.

http://www.sevenforums.com/bsod-help-support/326983-bsod-while-running-firefox.html
Relevancy 35.26%

I have been experiencing BSOD on my windows x system The computer is a home built computer as follows system built in november of MB Asus M A X EVO CPU AMD FX Memory Patriot PG G EL Video Card HIS Radeon HD OS Hard Drive is a Seagate ST AS SATA Hard Drive I have installed the latest drivers and BIOS The problem occurs when I Adobe Firefox or CS5 BSOD Using am running Firefox or Adobe CS On the surface I am guessing that I am having two issues one with the memory and one with a conflict on the video card What I am not sure is if one problem is causing the other to occur The Blue Screen message is BSOD Using Adobe CS5 or Firefox MEMORY Management I am also getting a message when Firefox crashes that it is a conflict with the video card On occasion when I start adobe Photoshop CS from Adobe bridge I BSOD Using Adobe CS5 or Firefox get a message that Photoshop has temporarily stopped GPU on the video card I have run Memory BSOD Using Adobe CS5 or Firefox checker and it finds memory problem but it is not specific if it is the RAM Memory or Video Card memory Any help is appreciated

A:BSOD Using Adobe CS5 or Firefox

  
Quote: Originally Posted by gpascazio


I have been experiencing BSOD on my windows 7 x 64 system.

The computer is a home built computer as follows system built in november of 2011:

MB: Asus M5A99X EVO
CPU: AMD FX 8120
Memory: Patriot PG34G1333EL
Video Card: HIS Radeon HD 6970
OS Hard Drive is a Seagate ST310005 28AS SATA Hard Drive

I have installed the latest drivers and BIOS

The problem occurs when I am running Firefox 10.0 or Adobe CS5. On the surface I am guessing that I am having two issues one with the memory and one with a conflict on the video card. What I am not sure is if one problem is causing the other to occur.
The Blue Screen message is MEMORY_Management I am also getting a message when Firefox crashes that it is a conflict with the video card. On occasion when I start adobe Photoshop CS5 from Adobe bridge I get a message that Photoshop has temporarily stopped GPU on the video card.
I have run Memory checker and it finds memory problem but it is not specific if it is the RAM Memory or Video Card memory. Any help is appreciated



These crashes were caused by memory corruption/exception (One of the many old, old drivers from as far back as 2006).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Wi... Read more

http://www.sevenforums.com/bsod-help-support/213866-bsod-using-adobe-cs5-firefox.html
Relevancy 35.26%

Every day, I receive a blue screen as DRIVER_IRQL_NOT_LESS_OR_EQUAL. I cannot take it anymore. Rarely, sometimes once every 2 weeks or so, it will come as a BSOD "swarm". It will cause a BSOD, then everytime I restart my computer, it crashes again, and goes on for about 3 or 4 times before stopping. The BSODs usually happen while on Youtube while a video is buffering and while Firefox is running. I have recently updated my graphics drivers, too.

While fixing the problem, I would like to avoid opening the computer and fiddling with the motherboard and other things inside or messing with the BIOS because I don't want to cause even more damage.

I am using Windows 7 64 bit full retail.

A:BSOD Everyday, usually while Firefox is on

Are you using a Linksys, NetGear, DLink or Marvell Wireless USB Network Adapter? If so, update the driver associated with it.

Enable Driver Verifier. Enabling this should hopefully crash your system and then point to the faulty driver that is causing problems. However before you do, it is advised that you create a system restore point and backup first.
Driver Verifier - Enable and Disable

Make sure all Windows updates are installed including the latest Service Pack.

http://www.sevenforums.com/bsod-help-support/220974-bsod-everyday-usually-while-firefox.html
Relevancy 35.26%

Hello I'm new to this forum but had run across here firefox BSOD 3.6.9 from install when I started having BSOD at least once a day This all started when I installed the latest ver of firefox about weeks ago BSOD afterwards all BSOD from firefox 3.6.9 install of various messages during the BSOD I've uninstalled firefox since then BSOD from firefox 3.6.9 install started to re-use IE again but now whenever IE crashes I get BSOD I've reseated my memory nothing Now I'm wondering if my AMD proc might be running slightly overheating but I haven't tested that yet Could this be actual HW problem or maybe after the firefox install my registry got corrupted and is a software problem Vista maybe I am posting my BSOD to this thread hopefully you all can help me out here BTW my PC is a HP m f with only upgrade memory and NVidia Quadro FX Here is a link to my PC specs HP Pavilion Media Center m f PC GX AA specifications - HP Home amp Home Office Products

A:BSOD from firefox 3.6.9 install

This device is disabled. Did you do it deliberately? If so, why?





Cisco Systems VPN Adapter ROOT\NET\0000 This device is disabled.



I'm running the May and June memory dumps (09 May to 01 Jun 2010) separately because there were none in July - August.
Did you do anything to fix these 7 memory dumps? If so, what did you do?

Then I'll run the 12 September memory dumps separately also.

May/Jun memory dumps. Service Pack 1 or 2 not present. I'd consider these not to be significant due to their age and the 2 month period where there were no memory dumps. But, for the sake of completeness, here's the results of the analysis:





BSOD BUGCHECK SUMMARY
Code:

Built by: 6000.21226.x86fre.vista_ldr.100218-0019
Debug session time: Tue Jun 1 03:55:57.647 2010 (UTC - 4:00)
System Uptime: 0 days 0:13:22.318
BugCheck 26, {40248, c6363494, c6363190, 8f88c7f4}
*** WARNING: Unable to verify timestamp for mcdbus.sys
*** ERROR: Module load completed but symbols could not be loaded for mcdbus.sys
Probably caused by : mcdbus.sys ( mcdbus+157f4 )
PROCESS_NAME: vds.exe
BUGCHECK_STR: 0x26
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 6000.20629.x86fre.vista_ldr.070627-1500
Debug session time: Mon May 10 23:47:38.824 2010 (UTC - 4:00)
System Uptime: 0 days 22:56:16.355
BugCheck A, {d33868, 1b, 1, 81ca8fb0}
Probably caused by : ntkrpamp.exe ( nt!KiUnwaitThread+19 )
BUGCHECK_STR: 0xA
PROCESS_NAME: Idle
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 6000.20629.x86fre.vista_ldr.070627-1500
Debug session time: Mon May 10 00:50:11.906 2010 (UTC - 4:00)
System Uptime: 0 days 0:11:47.577
BugCheck 1000008E, {c0000005, 8d62628c, 81cf1b43, 0}
Probably caused by : hardware ( usbhub!UsbhDmTimerDpc+287 )
BUGCHECK_STR: 0x8E
PROCESS_NAME: Idle
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 6000.20629.x86fre.vista_ldr.070627-1500
Debug session time: Sun May 9 22:46:22.783 2010 (UTC - 4:00)
System Uptime: 0 days 2:50:46.454
BugCheck FC, {8e2f4231, a6ef4121, 901dfcec, 2}
*** WARNING: Unable to verify timestamp for HCW85BDA.sys
*** ERROR: Module load completed but symbols could not be loaded for HCW85BDA.sys
Probably caused by : HCW85BDA.sys ( HCW85BDA+8231 )
BUGCHECK_STR: 0xFC
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 6000.20629.x86fre.vista_ldr.070627-1500
Debug session time: Sun May 9 19:47:11.080 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:32.751
BugCheck 1A, {41287, 801028, 0, 0}
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )
BUGCHECK_STR: 0x1a_41287
PROCESS_NAME: ccSvcHst.exe
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 6000.20629.x86fre.vista_ldr.070627-1500
Debug session time: Sun May 9 16:35:33.902 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:09.807
BugCheck A, {87cb1e30, 0, 0, 81cb1cf6}
Probably caused by : memory_corruption ( nt!MiCheckVirtualAddress+df )
BUGCHECK_STR: 0xA
PROCESS_NAME: svchost.exe
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 6000.20629.x86fre.vista_ldr.070627-1500
Debug session time: Sun May 9 16:32:39.547 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:30.678
BugCheck D1, {149, 6, 0, 8d6268c0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+5e8c0 )
BUGCHECK_STR: 0xD1
PROCESS_NAME: Idle
??????????????????????????????????????????????????????????????????????????????????????``


3rd Party Driver Listing
Code:


nvstor32.sys Fri Oct 26 14:50:16 2007 (472236E8)
xaudio.sys Thu Oct 18 18:36:53 2007 (4717E005)
serscan.sys Thu Nov 02 05:14:19 2006 (4549B6EB)
nvBridge.kmd Sun A... Read more

http://www.vistax64.com/crashes-debugging/283132-bsod-firefox-3-6-9-install.html
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Only happens every other day or so but is enough to make my laptop unreliable for work use... My laptop is a Dell Elitebook 8440p, Windows 7 x86 fresh install, been in use for 3 months. No overclocking either. Thanks for the help!

A:BSOD only during internt use/Firefox

Bug Check Code D1

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_bsod[1].zip\Windows_NT6_BSOD_jcgriff2\110610-18532-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82e0a000 PsLoadedModuleList = 0x82f52810
Debug session time: Sat Nov 6 19:34:05.534 2010 (GMT-5)
System Uptime: 0 days 6:46:38.876
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {90e170a3, 2, 0, 948373f7}
Unable to load image \SystemRoot\system32\DRIVERS\NETw5s32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETw5s32.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s32.sys
Unable to load image \SystemRoot\system32\DRIVERS\bridge.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bridge.sys
*** ERROR: Module load completed but symbols could not be loaded for bridge.sys
Probably caused by : NETw5s32.sys ( NETw5s32+73f7 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 90e170a3, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 948373f7, address which referenced memory
Debugging Details:
------------------

READ_ADDRESS: GetPointerFromAddress: unable to read from 82f72718
Unable to read MiSystemVaType memory at 82f52160
90e170a3
CURRENT_IRQL: 2
FAULTING_IP:
NETw5s32+73f7
948373f7 668b08 mov cx,word ptr [eax]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
PROCESS_NAME: System
TRAP_FRAME: 82f303f8 -- (.trap 0xffffffff82f303f8)
ErrCode = 00000000
eax=90e170a3 ebx=00000000 ecx=82f30484 edx=82f30480 esi=82f304c0 edi=000000ff
eip=948373f7 esp=82f3046c ebp=82f30488 iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010282
NETw5s32+0x73f7:
948373f7 668b08 mov cx,word ptr [eax] ds:0023:90e170a3=????
Resetting default scope
LAST_CONTROL_TRANSFER: from 948373f7 to 82e5082b
STACK_TEXT:
82f303f8 948373f7 badb0d00 82f30480 85059024 nt!KiTrap0E+0x2cf
WARNING: Stack unwind information not available. Following frames may be wrong.
82f30488 94ab9c81 851bda08 00000020 8764d000 NETw5s32+0x73f7
82f30538 94aba300 8764d000... Read more

http://www.sevenforums.com/bsod-help-support/125310-bsod-only-during-internt-use-firefox.html
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Hi I recently reinstalled my OS and all my applications and did all the Windows updates on my Acer One Happy netbook running Windows Starter and Firefox using BSOD Skype I previously had a problem BSOD with Acer Rapid Storage Technology a number of months ago and was told to delete it The problem was associated with Hibernation and Sleep modes though This time I was in the middle of a long Skype call and tried to access a website which I have never had a problem with in the past in Firefox at the same time Firefox gave me a quot Not Responding quot message for a while then BSOD I was wondering if you could take a look and see if it was just a fluke or whether I'm having a problem with Acer Rapid Storage Technology again or something else Acer also has some pre-installed plug-in with Skype that I was not sure whether to allow it to run or not so I am wondering if I should just uninstall that Thank you for any help you can give Link

A:BSOD using Firefox and Skype

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

http://www.sevenforums.com/bsod-help-support/326977-bsod-using-firefox-skype.html
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I've been running into a bluescreen roughly - minutes into every Windows session - as far as BCCode:10d running while BSOD Firefox(?), I can tell the error code indicates some kind of driver conflict - BSOD while running Firefox(?), BCCode:10d if someone could take a look at the memory dump for me and BSOD while running Firefox(?), BCCode:10d confirm that this is the case and possibly tell me what to do to fix it or which driver to roll back I'd appreciate it Attached are the two most recent memory dump files and the xml documents BSOD while running Firefox(?), BCCode:10d windows generated with those two crashes I'm sorry to bother anyone I'm just at my wits end and apparently all my computer savvy from years ago amounts to a hill of beans now Thanks for any replies Problem signature Problem Event Name BlueScreen OS Version Locale ID Additional information about the problem BCCode d BCP BCP BCP BCP B OS Version Service Pack Product This message has been identical across all the crashes so apparently I only have one problem that's been causing this trouble

A:BSOD while running Firefox(?), BCCode:10d

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

http://www.sevenforums.com/bsod-help-support/228577-bsod-while-running-firefox-bccode-10d.html
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Surfing the net on Firefox at least once a day I get blue screen and if I'm lucky while Firefox BSOD (again) using error: 0x0000001E it may close and recover my graphics drivers I've been on contact with Nvidia about the issue but nothing was done significantly apart from clean install in safe mode of my drivers I've tried current drivers and Beta Problem signature Problem Event Name BlueScreen BSOD while using Firefox (again) error: 0x0000001E OS Version Locale ID Additional information about the problem BCCode e BCP BCP BCP BCP OS Version Service Pack Product Files that help describe the problem C Windows Minidump - - dmp BSOD while using Firefox (again) error: 0x0000001E C Users Dave AppData Local Temp WER- - sysdata xml Read our privacy statement online Windows Privacy Statement - Microsoft Windows Is Windows - x -bit or x bit - the original installed OS on the system Self Built system had windows XP home x first then windows Vista HP x now windows Ultimate x - an OEM or full retail version Full Retail - What is the age of system coming upto years now - What is the age of OS installation Installed about - months ago the rest of my system info is in quot my system specs quot below Attachment Here's the DMP files created over the last days Attachment

A:BSOD while using Firefox (again) error: 0x0000001E

anybody? come on peeps, surely someone has something they can offer?

http://www.sevenforums.com/bsod-help-support/188222-bsod-while-using-firefox-again-error-0x0000001e.html
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Hello everyone hope you all had an awesome Christmas

I reinstalled my Windows 7 x64 about a week or 2 ago becasue it was feeling slow (no problems with it)

The new install has worked fine untill today when i started getting BSODs while using firefox, i think its related to firefox becasue when i have firefox open the computer have blue screend in about 5mins, but now when im wrighting this with IE it hasnt blue screend for 40mins.

I didnt see all the error codes but the last one which was 0x0000001e

Im going to reinstall Firefox and try it with a new profile to see if that helps.

Hope someone has time to help little me in these busy christmas times

A:BSOD while using Firefox, error 0x0000001e

Just got another BSOD after reinstalling firefox and tried using it with a new empty profile.

This time i didnt get the code but it said something about RAMDISK.sys
so i have uninstalled the radeon Ramdisk software

i also updated the attached file in my first post to include the latest minidump

http://www.sevenforums.com/bsod-help-support/270697-bsod-while-using-firefox-error-0x0000001e.html
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I downloaded the new iTunes a few weeks ago and since then my computer has been crashing multiple times per day at what seems to be random times during the day often when I am using Firefox I have tried re-installing iTunes and going back to old versions as well as restoring my computer to previous restore points but no luck During this time I was also without any antivirus software but I almost positive that I don't have a virus and I am BSOD downloading iTunes Firefox using and new while after now back to BSOD after downloading new iTunes and while using Firefox using Trend Micro At the blue screen i get DRIVER IRQL NOT LESS OR EQUAL message and NETw s sys although I'm not sure if this is relevant I am currently BSOD after downloading new iTunes and while using Firefox running Windows Home Premium bit and I have tried updating some of my drivers because this was a proposed solution on the iTunes discussion board to a similar problem I was experiencing I hope I have provided enough information and if I need to add anything else please let me know Thanks

A:BSOD after downloading new iTunes and while using Firefox

Welcome


Code:
2: kd> lmvm NETw5s64
start end module name
fffff880`0aa65000 fffff880`0b1c5000 NETw5s64 T (no symbols)
Loaded symbol image file: NETw5s64.sys
Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
Image name: NETw5s64.sys
Timestamp: Thu Mar 18 11:21:53 2010 (4BA1B871)
CheckSum: 00763035
ImageSize: 00760000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Product: Intel? Wireless WiFi Link Adapter
Company: Intel Corporation
Description: Intel? Wireless WiFi Link Driver

Look for an update from this link: Download Center

Enable Driver Verifier if the problem persists.

http://www.sevenforums.com/bsod-help-support/255165-bsod-after-downloading-new-itunes-while-using-firefox.html
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Hello,

Recently I have been having some problems with crashes. I was able to fix them for awhile by updating my graphics driver, but now they have returned and happened the past 2 days consecutively. I have ran Windows Debug and it is telling me that in the nvlddmkm.sys there is an Unexpected Kernel Mode Trap (7f) and that my kernel symbols are wrong. I am not sure how to go about fixing this and would appreciate any help that can be given.

Thanks for reading!

Jordan

A:BSOD while in Firefox, nvlddmkm.sys error

Hello Arciah, welcome to 7F. I've taken a look at your dumps and will try to help you resolve the issue.

You have three 0x7F which all blame your nVidia driver, one indicating a double fault. You also have one 0x116 which is a VIDEO_TDR_ERROR (Timeout Detection Recovery) which points to a problem with the GPU itself (driver, power to the card, overheating, a bad GPU among others).
Code:
Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002ea4650}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner

Code:
Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800a98c4e0, fffff8800f18fe20, ffffffffc00000b5, a}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+153e20 )

Followup: MachineOwner
First of all download the latest driver version for your card from here and save it to your desktop. Then could you uninstall the card via Device Manager, power down the PC and unplug it. Remove the GPU from the machine and re-seat it making sure it's seated correctly and the power cables are inserted correctly.

Reboot and install the downloaded driver. Test the system for stability and report back.

http://www.sevenforums.com/bsod-help-support/373009-bsod-while-firefox-nvlddmkm-sys-error.html
Relevancy 35.26%

Hi,

My computer keeps crashing with BSOD's, alternating between "Page Fault in Paged Area" and "System Service Exception", soon after I start MS Word or Firefox, and at other times as well. I have no idea why.

I have attached the required diagnostics files and the Perfmon test output (both as zips).

UPDATE: I have also uploaded the most recent minidump file (as zip).

Running MemTest86+ for 3 passes did not show RAM problems.
Windows, Flash and graphic drivers are fully up-to-date.

Here's the problem description of the latest crash as reported by Windows 7:

Problem: BlueScreen
OS Version:6.1.7601.2.1.0.256.48
Country-id: 1043

BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002FC8B05
BCP3: FFFFF88008423EE0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Can anyone help me to find (and solve) the problem?

Thanks so much in advance!

Joost

A:BSOD 0x0000003b when using MS Word and Firefox

  
Quote: Originally Posted by JoostK


Hi,

My computer keeps crashing with BSOD's, alternating between "Page Fault in Paged Area" and "System Service Exception", soon after I start MS Word or Firefox, and at other times as well. I have no idea why.

I have attached the required diagnostics files and the Perfmon test output (both as zips).

Running MemTest86+ for 3 passes did not show RAM problems.
Windows, Flash and graphic drivers are fully up-to-date.

Here's the problem description of the latest crash as reported by Windows 7:

Problem: BlueScreen
OS Version:6.1.7601.2.1.0.256.48
Country-id: 1043

BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002FC8B05
BCP3: FFFFF88008423EE0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Can anyone help me to find (and solve) the problem?

Thanks so much in advance!

Joost


No DMP files included in upload. Please try this method.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

http://www.sevenforums.com/bsod-help-support/184636-bsod-0x0000003b-when-using-ms-word-firefox.html
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I need help. I am running Windows Seven 32 bit and have been for a couple of years without issue.

I recently installed Firefox and a file downloading addin for Firefox. Everything was fine until I needed to restart my computer. Once I restarted everything seemed to load and I got to my desktop then immediatly I got the blue screen message. I could only get the following part of the error message before the screen went away:
0X0000008E

I can restart in safe mode but have been unable to fix the problem.

I have uploaded the info from the SF Diagnostic Tool.

Any help sure would be appreciated.

Thank you.

A:BSOD After Installing and Running Firefox

Welcome

Your dump does not show any definitive reason for the error screen.
But what caught my eyes was
Code:
DISK_HARDWARE_ERROR: There was error with disk hardware
Follow this tutorial to see if your hard drive is not suffering from any problems.
Disk Check

Run SFC scannow as well. Reboot when it asks you to.
SFC /SCANNOW Command - System File Checker

Post back results when you're done.

One Q: What antivirus are you using?

http://www.sevenforums.com/bsod-help-support/250817-bsod-after-installing-running-firefox.html
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Hi I have a problem FireFox = BSOD different on FireFox Instant Comps. 2 on both my laptop and my stationary comp FireFox = Instant BSOD on 2 different Comps. triggers a BSOD instantly when started The stationary runs W Ultimate RTM -bit and the laptop W Pro Retail -bit both from MSDNAA BSOD BAD POOL HEADER Firefox version is I think Atleast on the laptop FireFox runs fine on XP I have Reinstalled FireFox not saving anything clean version to no avail Since it's the same exact Blue screen on both machines I'm ruling out any hardware-problem Yesterday everything worked flawlessly on both computers hours ago FireFox stopped working on my laptop It still worked on my stationary until mins ago when I rebooted it and it started there too I've searched all harddrives on the laptop with Macbytes MalwareBytes SpyBot Search amp Destroy and Avast anti-virus with no results My guess is that some update to FireFox W all of a sudden made this happen which only came into effect when I rebooted Anyone else have this How could I solve it

A:FireFox = Instant BSOD on 2 different Comps.

Welcome to SevenForums!

Please fill in your system specs so we know what we're dealing with...Help us help you

Please type event viewer in the search box .. open the application section and see if there are any critical errors listed... please post them if there are..

http://www.sevenforums.com/browsers-mail/23693-firefox-instant-bsod-2-different-comps.html
Relevancy 35.26%

I recently got a new computer just to have my favorite games on it. However, after fixing several small problems, any game I download either cannot find directX 9, or 11, or it goes straight to BSOD. This has also started to happen when I start firefox. The computer cost around a grand, and I'd really not like to send it back if I can fix the problem by myself, please help.
 

A:BSOD on opening firefox and/or games

Welcome to TSG!

What were the problems you fixed? and how did you fix them? They may shed a clue on what is happening.
Have you tried reinstalling Direct X and updating/reinstalling your video drivers? You might need to do a "clean" install of the vid drivers.
 

https://forums.techguy.org/threads/bsod-on-opening-firefox-and-or-games.1083149/
Relevancy 35.26%

Recently I updated to Firefox v3.0.3 but I had problems with BSOD, randomly, when I click on some links, I would just get a blue screen of death with a stop message and saying

DRIVER_IRQL_NOT_LESS_OR_EQUAL
ADDRESS BD2ABD7E base at BD29E00 (or OO I don't know now)
Modname: afd.sys
(and a dumping phisycal memory to disk message)

so today I downgraded back to firefox v2.0.0.17 (I think it's 0.0.17) I will write if the BSOD shows again, but please help me

Oh and I found out that afd.sys is an service pack file located in C:/WINNT/ServicePackFiles/i386 so it's a service pack file, but I have the newest service pack.

Please help, smartguy01

OS: Windows 2000 professional SP4
 

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I opened firefox after logging on and windows 7 crashed. I've used firefox before on the same machine with the same os with no problems at all. My os is windows 7 ultimate 64-bit oem. The machine details can be seen in my info. I've had previous bsods because of memory issues but I suspect this time the issue is different.

A:Windows 7 64-bit BSOD after opening firefox

I used bluescreenview on the dump file and it was caused by the address hal.dll+f64c. What does this mean?

http://www.sevenforums.com/bsod-help-support/116922-windows-7-64-bit-bsod-after-opening-firefox.html
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I keep getting what I've gathered is the new BSOD when using the internet or Steam or BSOD in Bit while 64 Windows 7 Firefox playing Steam Games The computer locks up for a second before going to these weird Windows 7 64 Bit BSOD while in Firefox or Steam static bars running across the screen and changing every second or so before restarting Sometimes the screen just locks up for about seconds and then the computer returns to quot normal quot I have also experienced two times where the computer screen starts to fade to white from the bottom right side after locking up and going to a black screen I'm running Window's Bit that came originally installed on my Dell Studio The computer is about a year old and I never reinstalled the OS I have attached my folder as instructed In addition I was able to get the error code after the computer restarted on one crash- Quote Problem signature Problem Event Name BlueScreen OS Version Locale ID Additional information about the problem BCCode f BCP BCP FFFFFA BCP FFFFFA BCP FFFFF CF OS Version Service Pack Product Files that help describe the problem C Windows Minidump - - dmp C Users Ian Riley AppData Local Temp WER- - sysdata xml Read our privacy statement online http go microsoft com fwlink linkid amp clcid x If the online privacy statement is not available please read our privacy statement offline C Windows system en-US erofflps txt Thank you -Ian

A:Windows 7 64 Bit BSOD while in Firefox or Steam

  
Quote: Originally Posted by FuturePast


I keep getting what I've gathered is the new BSOD when using the internet or playing Steam Games. The computer locks up for a second before going to these weird static bars running across the screen and changing every second or so before restarting. Sometimes, the screen just locks up for about 30 seconds and then the computer returns to "normal". I have also experienced two times where the computer screen starts to fade to white from the bottom right side after locking up and going to a black screen.

I'm running Window's 64 Bit that came originally installed on my Dell Studio 1558. The computer is about a year old, and I never reinstalled the OS.

I have attached my folder as instructed.

In addition, I was able to get the error code after the computer restarted on one crash-






Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007373060
BCP3: FFFFFA8007373340
BCP4: FFFFF800039CF300
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111511-30404-01.dmp
C:\Users\Ian Riley\AppData\Local\Temp\WER-54054-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Thank you,
-Ian


Nothing firm but I suspect related to your Symantec.

I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

http://www.sevenforums.com/bsod-help-support/197982-windows-7-64-bit-bsod-while-firefox-steam.html
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Hi everyone,

We recently started having this problem on my wife's desktop. I hope someone can give us some direction to fix this problem. When we try to open Internet Explorer, Firefox, and Google Chrome the pc goes to a blue screen and automatically restarts. This happens even when we are not connected to the internet!

My wife's pc is running Windows XP Home Edition with service pack 3. She did all the Windows updates regularly and all her drivers are the latest as far as I know. I think she has Internet Explorer 9 and Firefox 4. Not sure which version of Chrome she has because I can't go into the browser to check!

We use Vodafone wireless modem for our internet and she says that all the other programs works just fine. We appreciate any help...

A:IE, Firefox, & Chrome BSOD when opened!!!

are you sure you have msie 9 installed? it is not supported by xp.

http://www.techsupportforum.com/forums/f10/ie-firefox-and-chrome-bsod-when-opened-573651.html
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Greetings and using Firefox while BSOD ntoskrnl ntdll.sys everyone This morning I did a clean install of windows profession x Everything was running ok until I installed firefox and started using it Sometimes it would work fine for a while and then it would BSOD ntoskrnl and ntdll.sys while using Firefox just randomly crash of the crashes was while I was BSOD ntoskrnl and ntdll.sys while using Firefox either watching twitch or youtube Here is the file that it said I should attach in the BSOD posting instructions - Stgerrit zip - Google Drive The things I have tried Checkdisk and windows memory diagnostics tool which didnt report any errors sfc scannow I installed some windows updates but not all of them i have a slow connection so it takes a while unfortunately I have installed the most recent drivers from my manufacturers website I have updated my bios to the most recent version from my manufacturers websiteInstalled a 'bit defender' trial and did a scan just to make sure uninstalled it afterwards I have also used a tool called WhoCrashed from what I could gather it is a driver problem causing an error in memory However I do not know which one or how to solve it Here is the pastebin - WhoCrashed log - Pastebin com I have skewered the internet high and low to find solutions and tried most of them Which leads me to believe I probably need help specific to my problem I have been using chrome now for about an hour or so and have not gotten a single crash and I opened multiple streams and videos to try and 'stress test' My system specs Computer name DESKTOP-M Windows version Windows build Windows dir C Windows Hardware ASRock Z Pro CPU GenuineIntel Intel R Core TM i - K CPU GHz Intel level logical processors active mask RAM bytes total Just a little bit of miscellaneous information My steam is downloading VERY slowly avg B s even though the speed is fine and also I sometimes have problems where a website takes forever to open Even though my internet speed is fine and nothing is drawing bandwidth according to my resource monitor I am at my own dead end and I have no idea where to turn to or what to do next Any help would be dearly dearly dearly appreciated Thank you Gerrit

http://www.tenforums.com/bsod-crashes-debugging/66518-bsod-ntoskrnl-ntdll-sys-while-using-firefox.html
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Hello,

I'm starting to have BSOD win32k.sys again. I have attached the required files.

When the crash happened I wasn't doing anything intensive. The only application I had open was Firefox and I was reading a page at the time. I was not interacting with Firefox at all.

Thanks for any help you can give.


Code:
Is Windows 7 . . . - 64 bit - the original installed OS on the system? Yes - an OEM or full retail version? TechNet download - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? 2 years - What is the age of OS installation (have you re-installed the OS?) May 2011

A:BSOD just browsing web on Firefox. 0x3b

Hello skullpuck, your upload did not include any .dmp files. Please ensure that you have your mini dumps configured properly.
Click Start, point to Settings, and then click Control Panel.
Double-click System.
Click the Advanced tab, and then click Settings under Startup and Recovery.
In the Write debugging information list, click Small memory dump (64k).

http://www.sevenforums.com/bsod-help-support/235162-bsod-just-browsing-web-firefox-0x3b.html
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I've got a new system, and almost at random I get a BSOD on occasion. No excessive system load, and the only correlation I can see is that Firefox had been open each time.

I've included CPUZ screen shots in addition to the dump files.

System:
i5 3570k, Gigabyte GA-Z77X-UD5H (F7 BIOS), Corsair Vengeance DDR3 1600 CAS9 2 x 4GB (Running XMP profile), EVGA GTX 480, SeaSonic Platinum 860w PSU, Cooler Master Hyper 612 PWM, Cooler Master HAF XM case with 2 extra 140mm side intake fans.

A:Occasional BSOD, Firefox always open.

Analysis:BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Run all but the advanced tests with SeaTools for HDDs.SeaTools for Windows

SeaTools for DOS
Monitor temperatures during the following tests. Use the following programs to monitor the temperatures. Real Temp is a good CPU temperature monitor.
Speccy - System Information - Free Download will monitor all hardware temperatures.
HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.

Run Hardware - Stress Test With Prime95 to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.

Follow the steps for doing CPU stress test using IntelBurnTest

Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:Shut down and turn off your computer.
Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for ... Read more

http://www.sevenforums.com/bsod-help-support/238990-occasional-bsod-firefox-always-open.html
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Any help is appreciated. Have only observed crashes during internet use with firefox.

013112-20359-01.dmp 1/31/2012 1:51:35 PM 0x00000124 00000000`00000000 fffffa80`0733c8f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4b16cc NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+4b16cc C:\Windows\Minidump\013112-20359-01.dmp 4 15 7601 262,144

012912-28437-01.dmp 1/29/2012 3:21:54 PM 0x00000124 00000000`00000000 fffffa80`07211038 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4b16cc NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+4b16cc C:\Windows\Minidump\012912-28437-01.dmp 4 15 7601 262,144

012812-23046-01.dmp 1/28/2012 6:58:50 PM 0x00000124 00000000`00000000 fffffa80`064858f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4b16cc NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+4b16cc C:\Windows\Minidump\012812-23046-01.dmp 4 15 7601 262,144

PC Info:

nvidia GTX 560 Ti
Intel Q6600 @ 2.7 GHz
6 GB RAM DDR2, 2x2 GB and 2x 1GB Dual Channel
mobo XFX 750i

A:BSOD during Firefox use, ntoskrnl.exe+4b16cc

This is a hardware stop. Proceed through the steps in Stop 0x124 - what it means and what to try to resolve the problem.

http://www.sevenforums.com/bsod-help-support/211755-bsod-during-firefox-use-ntoskrnl-exe-4b16cc.html
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Hello everyone Recently i updated my Mozilla Firefox from version to the newest And i got a windows vista add-on theme I m running Windows Prof SP A few times I got browsing mode BSOD Firefox in the BSOD while i was opening a page what i was weiwing a few minutes ago and everything was allright and so randomly with random pages so i don t think the problem is in websites The BSOD say STOP and then bunch of numebrs which i don t thik are important here driver irql not less or equal and most interesting modname afd sys which is so far as I know a service pack driver file right So what should I do or not do to evade this BSOD or rule with them Any ideas Oh and i forgot to mention that the BSOD in Firefox browsing mode BSOD appeared while i had my AdBlockPlus add-on with mozilla firefox disabled so I enabled it now will tell you what will happen when it does Should I downgrade to mozilla firefox BSOD in Firefox browsing mode version OR WHAT Oh and i expirienced many times in last few moths BSOD before starting up desktop it say irql not less or equal modname ntoskernel exe That is pretty anoying because when it saves dump then it restarts after that and I need to wait a loooong time every startup because I run ESET Smart Security KPF and a bunch of other things at startup so every startup i wait aprox minutes Please help Smartguy nbsp

https://forums.techguy.org/threads/bsod-in-firefox-browsing-mode.759355/
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computer seemed to randomly freeze, i thought it was overheating so i cleaned it out, but no avail, turned on my dumps to see what was going on, but then it wouldnt bluescreen, it would just freeze, and would hear some annoying sound from speakers.


finnaly got a dump (first time happy to see bsod) and i tried using whocrashed to see what was going on but didnt find too many good results with google, everyone has a diff issue. today i tried windows debugging software, but it may be a lil too complicated for me, would appreciate if someone can take a look.

i do recall installing so crap addon or something on firefox prior to the freezing, so i uninstalled firefox completely and restored only what i knew was good, and still have the issue.

any and all help greatly appreciated.

A:BSOD need help debugging, perhaps firefox issue

Antivirus Software:
Code:
AVG

Possible out of date drivers:
Code:
ElbyCDFL fffff880`045ea000 fffff880`045f8000 Thu Dec 14 14:22:27 2006 (4581c093) 000113b5 ElbyCDFL.sys
SiWinAcc fffff880`01197000 fffff880`011a0000 Thu Jun 14 18:02:02 2007 (4671d6fa) 00007b63 SiWinAcc.sys
SiRemFil fffff880`018ed000 fffff880`018f5000 Wed Jun 20 13:42:10 2007 (46798312) 00005eb5 SiRemFil.sys
SI3132 fffff880`010e3000 fffff880`010fd000 Wed Oct 03 12:39:29 2007 (4703e1e1) 00018cb2 SI3132.sys
vncmirror fffff880`02c9e000 fffff880`02ca5000 Fri Mar 14 11:43:05 2008 (47dab929) 0000c1b2 vncmirror.sys
UltraMonUtility fffff880`06d95000 fffff880`06d9e000 Thu Nov 13 18:10:30 2008 (491cd006) 00007fce UltraMonUtility.sys
RtsUStor fffff880`03a3e000 fffff880`03a78000 Thu Jun 04 02:46:49 2009 (4a2789f9) 0003d797 RtsUStor.sys
ElbyCDFL.sys
SiWinAcc.sys
SiRemFil.sys
SI3132.sys
vncmirror.sys
UltraMonUtility.sys
RtsUStor.sys

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Kingston\BSODDmpFiles\Sniperman\030112-26052-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03655000 PsLoadedModuleList = 0xfffff800`0389a670
Debug session time: Thu Mar 1 15:36:02.107 2012 (UTC - 7:00)
System Uptime: 0 days 0:47:15.652
Loading Kernel Symbols
...............................................................
................................................................
......................................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4A, {74d004ca, 2, 0, fffff880086253e0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 0000000074d004ca, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff880086253e0, 0

Debugging Details:
------------------
PROCESS_NAME: firefox.exe

BUGCHECK_STR: RAISED_IRQL_FAULT

FAULTING_IP:
+6232393538613065
00000000`74d004ca c3 ret

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff800036d11e9 to fffff800036d1c40

STACK_TEXT:
fffff880`086251a8 fffff800`036d11e9 : 00000000`0000004a 00000000`74d004ca 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`086251b0 fffff800`036d1120 : 00000000`0010c578 00000000`00f00021 00000000`0010ce30 00000000`00000001 : nt!KiBugCheckDispatch+0x69
fffff880`086252f0 00000000`74d004ca : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`0010c558 ffff... Read more

http://www.sevenforums.com/bsod-help-support/217909-bsod-need-help-debugging-perhaps-firefox-issue.html
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Hello I'd like to start by saying that I'm terribly terribly new at this quot forum quot thing so if I've posted this in the wrong place or have committed some other faux pas please tell me and I swear I'll not do it again Also I preemptively apologize for the length of BSoD: iTunes/Firefox combo this post I am a naturally verbose person Last night BSoD: iTunes/Firefox combo I saw my first-ever BSoD and it scared me out of my wits Normally I would wait for a couple of days to see if it would happen again but I'm set to start a huge school project next week Said project would require installing quite a few new programs and if BSoD: iTunes/Firefox combo my system is unstable now next week won't be fun At the BSoD: iTunes/Firefox combo time of the crash I was running iTunes and Firefox This is not unusual at all for me and I have literally done it hundreds of times without any issues I have not changed any hardware in the months since I bought this computer nor have I changed my browsing habits so the possibility of malware is low unless one of my favorite sites was compromised I am running Vista Home Premium SP -bit with gigs of ram and an Intel Centrino Duo processor I do not know what the BSoD said as it was up for - seconds then the screen went black and the computer restarted I did not restart in Safe Mode as I wouldn't have known what to do once I got there I hereby humbly beg for help what can I do to ensure that my computer will still be stable next week

http://www.techsupportforum.com/forums/f299/bsod-itunes-firefox-combo-308938.html
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Hi Current problem the computer BSODs when I have Driver Verifier enabled and I open Firefox reproducible every time History of the problem It started BSOD running Firefox. when SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION a few weeks ago with my computer freezing when I used Firefox BSOD when running Firefox. SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION At this time I tried to diagnose the issue with Firefox by disabling extensions and running in quot safe mode quot No effect I eventually switched over to Edge just to get by however I eventually found that Skype would cause a freeze as well although much more intermittently I had a Xonar sound card which was getting quite old so I tried removing that and the problem went away until yesterday Yesterday my computer froze again while using Firefox I tried unplugging my graphics card and running onboard graphics When I did this the computer no longer froze but gave a BSOD I checked the memory dump with WinDbg and saw an old driver in the stack trace I was unable to remove this driver so I decided to re-install Windows using the Reset function - quot keep files quot option After re-install I started installing applications again I foolishly did not install Firefox as the first thing to re-rest and right now I have a bunch of stuff installed I started reading about diagnosing the issue and found out about Driver Verifier I ran this and found that Firefox would BSOD within seconds of restoring previous session and loading a few tabs I checked these memory dumps with WinDbg but the stack traces look clean to me - I don't see any funky drivers I've tried updating my motherboard network and sound drivers no effect I've tried unplugging the RAM chips chips and testing them individually and in each slot all permutations No effect still BSODS with verifier active I've run a Memtest v and Memtest an older version for full pass on each and there were zero errors I will run a longer test overnight I've pretty much exhausted my avenues for diagnosing the problem I'll try and get hold of a PSU from a friend to test that avenue soon And I'll try get some alternative RAM chips to test and see if the problem still occurs Any help would much appreciated edit attached debug zip

http://www.tenforums.com/bsod-crashes-debugging/59101-bsod-when-running-firefox-special_pool_detected_memory_corruption.html
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Hello I've lurked a bit on this forum in my search for some solutions of why my laptop has been BSODing and I haven't really come across any reasons why I know that this error is a hardware error but I'd like more details I've uploaded my dump files with SF tool and hopefully you guys can help provide some insight Very much appreciated Some info on my laptop Samsung np x c Intel i - U gb RAM Integrated graphics I've gotten this error various times but usually doing something different each time Really thought it was a heating issue since the fan Firefox, on BSOD 0x124 error while on an ultrabook isn't that great afterall lol The most recent crash was today Feb th It hasn't happened all too often just once in a while it will show itself I've had this laptop for the past or months already assuming my laptop is still under warranty but I'd have to double check that If there's any additional info needed just let me know and I BSOD while on Firefox, error 0x124 can see if I can get it If not I'll probably just ask you on how to obtain it Again much appreciated guys

A:BSOD while on Firefox, error 0x124

A Bugcheck 124 is a hardware error. The last dump indicates a failure in the processor micro architecture but it looks like it's failing to fill memory. I checked your pagefile size and it looks ok then a check to your error logs supplies a rather grim notice. It appears that your disk drive may be failing or there is something interfering with I/O.

1. Uninstall the Intel Management Engine Interface. It's a resource hog from the get-go. OEMs install this package at build time for remote debugging and is usually maintained/used by an IT department. It's of little value to the individual and places undue stress on the system.

2 Run Chkdsk on the C: drive to verify and repair any problems with the diskdrive. This will run after a reboot and must not be interrupted. Be sure the PC is plugged into an AC power supply. Do NOT run this task off the battery.

3. Run SFC /scannow to verify system drivers and registry entries. If errors are found, run it again for up to three times. Report back any console messages.


Code:

kd> !errrec fffffa8006b4f028
===============================================================================
Common Platform Error Record @ fffffa8006b4f028
-------------------------------------------------------------------------------
Record Id : 01ce0660743bd3a5
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 2/10/2013 6:20:29
Flags : 0x00000000
===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa8006b4f0a8
Section @ fffffa8006b4f180
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : Micro-Architectural Error
Flags : 0x00
CPU Version : 0x00000000000306a9
Processor ID : 0x0000000000000002
===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ fffffa8006b4f0f0
Section @ fffffa8006b4f240
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000002
CPU Id : a9 06 03 00 00 08 10 02 - bf e3 ba 7f ff fb eb bf
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0 @ fffffa8006b4f240
===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8006b4f138
Section @ fffffa8006b4f2c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : Internal unclassified (Proc 2 Bank 4)
Status : 0xb200000000100402
Event[34999]:
Log Name: System
Source: Disk
Date: 2013-01-12T14:28:10.474
Event ID: 51
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Description:
An error was detected on device \Device\Harddisk1\DR7 during a paging operation.

http://www.sevenforums.com/bsod-help-support/277963-bsod-while-firefox-error-0x124.html
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I can reliably produce a BSOD freeze (no BS) where all keys and functions are inactive by running Firefox 6 (or 5) for some length of time (varies, but usually not over a few minutes). I have enclosed the other materials in case it is not really FF doing this:

This is a Toshiba Satellite L675D w an AMD Phenom II N640 Dual Core 2.90 GHz CPU
4gig RAM
64 bit processor
Windows 7 Home Premium SP1

Any help would be appreciated


Email Address removed

A:BSOD Freeze maybe related to Firefox??

Hello Ksalzman, welcome to SF!

I can't really see a relation to FF yet... but you do need to check some things:






Quote:
Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
For help or reset see: Windows Update - Reset


Also, you seem to have a problem with a PnP device. Is there any exclamation mark in the Devices screen?

http://www.sevenforums.com/bsod-help-support/182490-bsod-freeze-maybe-related-firefox.html
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This is about the third or fourth time i've had a BSOD over the last few months and as far as i can see the connecting thread was using firefox with keepass running in the background but i can't read the dmp file since it's all scrambled. I hoped posting it here would let me read it.

I ran the SF Diagnostic Tool to get the dmp file but how do you read the damn thing? Opening it in notepad just shows garbage.

A:BSOD while running firefox and keepass

I ran through the suggestion in the BSOD posting instructions which i admit i should have done in the first place. Sorry.

I believe there may be an IRQ conflict somewhere. When it went to the BSOD the first line said 'IRQ_NOT_LESS_OR_EQUAL'.

-Windows 7 Home Premium 64
-Original OS
-OEM but an unbranded PC from a custom builder

-OS and hardware are 2 years old this month and no reinstall.

http://www.sevenforums.com/bsod-help-support/226833-bsod-while-running-firefox-keepass.html
Relevancy 35.26%

Hi,

In past few days i have started receiving BSOD during startup as well as using Firefox browser. No hardware changes has been made since i bought the PC 1 year ago.

RAVENEFFECT-Fri_07_15_2016_224708_23.zip

A:BSOD During Startup or using Firefox Browser

Please run in an admin command prompt following command

Code:
slmgr /dlv


a pop-up will show within a few moments, please make a screenshot of it and post it.

http://www.eightforums.com/bsod-crashes-debugging/75477-bsod-during-startup-using-firefox-browser.html
Relevancy 35.26%

I m running Vista Home Premium -bit on a Dell Inspiron Just started getting the BSOD and random internet failure today It seemed to happen after a Java update but I did a system restore and the problem remained Here s the log Logfile of Trend Micro HijackThis v BETA Scan saved at AM on Platform Windows Vista SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C HJT and firefox/IE check up BSOD acting plz Windows system Dwm exe C BSOD and firefox/IE acting up check HJT plz Windows system taskeng exe C Windows Explorer EXE C Program Files Dell DellDock DellDock exe C Program Files Windows Defender MSASCui exe C Program Files DellTPad Apoint exe C Windows System WLTRAY EXE C Program Files Intel Intel Matrix Storage Manager IAAnotif exe C Windows System hkcmd exe C Windows System igfxpers exe C Program Files McAfee Common Framework UdaterUI exe C Program Files Java jre bin jusched exe C Windows system igfxsrvc exe C Program Files Logitech Logitech WebCam Software LWS exe C Program Files Zune ZuneLauncher exe C Program Files SigmaTel C-Major Audio WDM sttray exe C Program Files iTunes iTunesHelper exe C Program Files Windows Sidebar sidebar exe C Program Files Logitech Logitech Vid Vid exe C Program Files Dell QuickSet quickset exe C Program Files OpenOffice org program soffice exe C Program Files McAfee Common BSOD and firefox/IE acting up check HJT plz Framework McTray exe C Program Files OpenOffice org program soffice bin C Program Files Windows Media Player wmpnscfg exe C Program Files DellTPad ApMsgFwd exe C Program Files Common Files Logishrd LQCVFX COCIManager exe C Program Files DellTPad HidFind exe C Program Files DellTPad Apntex exe C Program Files TrendMicro HiJackThis HiJackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName O - Hosts localhost O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO scriptproxy - DB D A - - E -B D- F C - C Program Files McAfee VirusScan Enterprise scriptsn dll O - BHO MegaIEMn - bf e - a - fd -b - b e c - C Program Files Megaupload Mega Manager MegaIEMn dll O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files Java jre bin jp ssv dll O - HKLM Run Windows Defender ProgramFiles Windows Defender MSASCui exe -hide O - HKLM Run Apoint C Program Files DellTPad Apoint exe O - HKLM Run Broadcom Wireless Manager UI C Windows system WLTRAY exe O - HKLM Run IAAnotif C Program Files Intel Intel Matrix Storage Manager iaanotif exe O - HKLM Run IgfxTray C Windows system igfxtray exe O - HKLM Run HotKeysCmds C Windows system hkcmd exe O - HKLM Run Persistence C Windows system igfxpers exe O - HKLM Run McAfeeUpdaterUI quot C Program Files McAfee Common Framework udaterui exe quot StartedFromRunKey O - HKLM Run ShStatEXE quot C Program Files McAfee VirusScan Enterprise SHSTAT EXE quot STANDALONE O - HKLM Run SunJavaUpdateSched quot C Program Files Java jre bin jusched exe quot O - HKLM Run LogitechQuickCamRibbon quot C Program Files Logitech Logitech WebCam Software LWS exe quot hide O - HKLM Run Zune Launcher quot c Program Files Zune ZuneLaun... Read more

Relevancy 35.26%

Greetings,

I have set-up a new computer system and facing BSOD from time to time. I have not noticed a special program running except for Firefox, but that browser is running nearly at all times. I'll add the SF Diagnostic Tool Zip to this post.

Please tell me, if I need to add information.

And I'm not a native speaker nor able to speak english fluently, please excuse any errors.

Thank you,
kind regards

Isatin

A:BSOD - Randomly often while Firefox is running

Welcome to the forum.

Bugcheeck F4 is a storage related error.

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`02067000 PsLoadedModuleList = 0xfffff800`022aa6d0
Debug session time: Tue Oct 8 23:22:31.707 2013 (UTC + 6:00)
System Uptime: 0 days 0:09:56.581
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800deac9e0, fffffa800deaccc0, fffff800023e30d0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Please do the following:

Code:
Modell Samsung SSD 840 Series ATA Device







  
Quote: Originally Posted by writhziden


If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.



------------
System File Checker SFC /SCANNOW Command - System File Checker
------------
Disk Check (Hard Drive)Run Disk Check in Windows 7
-----------
Number down start-up entries. Remove Startup Programs in Windows 7
Clean Startup in Windows 7
-----------
Replace Avira with Security Essentials.

Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free


   Note
Do not start the trial version of MalwareBytes

You may also take a look at: Good & Free System Security Combination

http://www.sevenforums.com/bsod-help-support/307538-bsod-randomly-often-while-firefox-running.html
Relevancy 35.26%

I've videos when BSOD Firefox in watching gotten BSOD when watching videos in Firefox BSODs while watching Starcraft battle reports from different sites It has also happened with IE The latest crash was from Gossip Gamer and most of the others were from Starcraft com I have the latest drivers for my GTX video card Is there anything I can do besides avoid watching videos nbsp nbsp Quote Originally Posted by Today's BSOD INTERRUPT EXCEPTION NOT HANDLED d Arguments Arg fffff d Arg Arg Arg fffff c a b Debugging Details ------------------ CUSTOMER BSOD when watching videos in Firefox CRASH COUNT DEFAULT BUCKET ID VISTA DRIVER FAULT BUGCHECK STR x D PROCESS NAME firefox exe CURRENT IRQL EXCEPTION RECORD fffff d e -- exr xfffff d e ExceptionAddress fffff c a b nt KiChainedDispatch x ExceptionCode c Access violation ExceptionFlags NumberParameters Parameter Parameter c Attempt to write to address c TRAP FRAME fffff d a -- trap xfffff d a NOTE The trap frame does not contain all registers Some register values may be zeroed or incorrect rax fffffa dcb rbx rcx fffffa dcb rdx c rsi rdi rip fffff c a b rsp fffff d c rbp fffff d ca r r fffff a r r fffff d bc r r r r iopl nv up di pl zr na po nc nt KiChainedDispatch x fffff c a b add byte ptr rdx al ds fb c Resetting default scope MISALIGNED IP nt KiChainedDispatch fffff c a b add byte ptr rdx al LAST CONTROL TRANSFER from fffff c e to fffff c ef STACK TEXT fffff d fffff c e d fffff d nt KeBugCheckEx fffff d fffff c a a e fffff d fffff cabe nt KiBugCheckDispatch x fffff d ad fffff ca bed f fffff d fffff d a fffff d e nt KiInterruptHandler x fffff d b fffff cac fffff dcc fffff d b fffff d e fffff c d nt RtlpExecuteHandlerForException xd fffff d b fffff cb b fffff d e fffff d fffff a ce d nt RtlDispatchException x fffff d fffff c e fffff d e e fffff d a cc a nt KiDispatchException x fffff d b fffff c d ba e nt KiExceptionDispatch xc fffff d a fffff c a b ff fffff d ca cc a a cf d nt KiPageFault x a fffff d c dfc nt KiChainedDispatch x a ce x dfc STACK COMMAND kb FOLLOWUP IP nt KiInterruptHandler fffff c a a nop SYMBOL STACK INDEX SYMBOL NAME nt KiInterruptHandler FOLLOWUP NAME MachineOwner IMAGE NAME hardware DEBUG FLR IMAGE TIMESTAMP MODULE NAME hardware FAILURE BUCKET ID X IP MISALIGNED BUCKET ID X IP MISALIGNED Followup MachineOwner nbsp nbsp Quote Originally Posted by Yesterday's BSOD VIDEO TDR FAILURE Attempt to reset the display driver and recover from timeout failed Arguments Arg fffffa c Optional pointer to internal TDR recovery context TDR RECOVERY CONTEXT Arg fffff The pointer into responsible device driver module e g owner tag Arg Optional error code NTSTATUS of the last failed operation Arg Optional internal context dependent data Debugging Details ------------------ FAULTING IP nvlddmkm e fffff d c cmp byte ptr nvlddmkm xa fffff b DEFAULT BUCKET ID GRAPHICS DRIVER TDR FAULT CUSTOMER CRASH COUNT BUGCHECK STR x PROCESS NAME System CURRENT IRQL STACK TEXT fffff ac c fffff caef fffffa c fffff nt KeBugCheckEx fffff ac d fffffa c fffff dxgkrnl x cef fffff ac d fffffa c fffff x fffff ac e fffff xfffffa c fffff ac e fffff cac nvlddmkm xe STACK COMMAND kb FOLLOWUP IP nvlddmkm e fffff d c cmp byte ptr nvlddmkm xa fffff b SYMBOL STACK INDEX SYMBOL NAME nvlddmkm e FOLLOWUP NAME MachineOwner MODULE NAME nvlddmkm IMAGE NAME nvlddmkm sys DEBUG FLR IMAGE TIMESTAMP abfff FAILURE BUCKET ID X x IMAGE nvlddmkm sys BUCKET ID X x IMAGE nvlddmkm sys Followup MachineOwner

A:BSOD when watching videos in Firefox

Please zip up all of your minidumps and upload/attach the .zip file with your next post. That may help us figure it out.

http://www.sevenforums.com/bsod-help-support/34857-bsod-when-watching-videos-firefox.html
Relevancy 35.26%

I've been recently getting BSODs while browsing the internet and I've noticed a lot of the time that I'll have youtube or another flash video player open when my laptop crashes. A few months ago I had this laptop repaired due to a faulty motherboard and since then I haven't installed/updated any drivers except for the graphics card, so I'm not sure if there could be a problem there.

TO be honest I don't know where to start and I'd much appreciate any help.

A:BSOD while browsing internet, Firefox 24.0

Hi Taoh.

All your latest BSODs are caused by microOLAP Technologies Packet Sniffer driver.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff8800540d4bb, 2, 0, fffff8800a5c5c00}

*** WARNING: Unable to verify timestamp for pssdklbf.sys
*** ERROR: Module load completed but symbols could not be loaded for pssdklbf.sys
Probably caused by : pssdklbf.sys ( pssdklbf+cc00 )

Followup: MachineOwner
---------
And the driver is old.

Code:
fffff880`0a5b9000 fffff880`0a5cd000 pssdklbf T (no symbols)
Loaded symbol image file: pssdklbf.sys
Image path: \??\C:\Windows\system32\Drivers\pssdklbf.sys
Image name: pssdklbf.sys
Timestamp: Tue Jun 23 13:27:38 2009 (4A408AF2)
CheckSum: 0001118B
ImageSize: 00014000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You may update the product/driver from MicroOLAP Database Designer for MySQL ? Download.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus. Keep F.lux too, if you want.
Apply > OK
Accept then restart.
Let us know the results.

http://www.sevenforums.com/bsod-help-support/308807-bsod-while-browsing-internet-firefox-24-0-a.html
Relevancy 35.26%

Windows 7 64-bit. Freezing and BSODing mostly while browsing facebook. Also it aint so long ago that I updated my graphics drivers for Geforce GTX 560 Ti. Adobe flash also caused problems while ago but I reinstalled it.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? yes
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 3 year
- What is the age of OS installation (have you re-installed the OS?) I have reinstalled about 6 months ago.

A:BSOD a couple times a day. Firefox?

Woox, the questions those you answered is not any necessary in this case. Please answer the following questions with the appropriate data where necessary.
Was it the same before you update the display driver to 327.23 WHQL? How did the computer run with the display driver 314.22 WHQL?(dont try to later drivers without asking, lest there be any mistake).
Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of your PSU.
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)
Also, have you ever opened the cabinet?Is there enough space inside to flow air? When you dis the dusting/dismantle for the last time?
As it is an old branded desktop ...... HP Pavilion Elite HPE-140sc Desktop PC of late 2009/early 2010, the heat report and the PSU info is a must to debug a TDR.
________________________________________________________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800f0b04e0, fffff8800841b6b4, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+14d6b4 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800f0b04e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800841b6b4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+14d6b4
fffff880`0841b6b4 803d4e3e6a0000 cmp byte ptr [nvlddmkm+0x7f1509 (fffff880`08abf509)],0

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`043d8858 fffff880`0748b140 : 00000000`00000116 fffffa80`0f0b04e0 fffff880`0841b6b4 00000000`00000000 : nt!KeBugCheckEx
fffff880`043d8860 fffff880`0748ae4a : fffff880`0841b6b4 fffffa80`0f0b04e0 fffffa80`0da64d50 fffffa80`0b8df410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`043d88a0 fffff880`07531f13 : fffffa80`0f0b04e0 00000000`00000000 fffffa80`0da64d50 fffffa80`0b8df410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`043d88d0 fffff880`0755fed6 : fffffa80`ffffffff 00000000`001c7693 fffff880`043d8a30 fffffa80`0b8df410 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`043d89b0 fffff880`0755ba6c : 00... Read more

http://www.sevenforums.com/bsod-help-support/308112-bsod-couple-times-day-firefox.html
Relevancy 35.26%

I have a 6 months old Lenovo ideacentre q190, which BSODs 1-3 times, almost always netio.sys.
It seems to be linked to when I use youtube or lots of firefox sessions, but you tell me!

I use ESET, uTorrent and forticlient for what it's worth.

I made an incomplete upload it seems, but I can't find a way to delete uploads, so v2 is the correct one.

A:BSOD netio.sys on lenovo when using firefox?

Uninstall FortiClient. I can see that your Wireless LAN adapter is disabled. Is that on purpose? If so, why? Run a scan with malwarebytes anti malware.

Code:

ftvnic.sys Fri Feb 13 01:37:53 2009 (4994C0E1)

ftvnic.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

pppop64.sys Wed Jul 15 23:57:15 2009 (4A5E50BB)
VIRUS or PPPoP WAN Adapter from an unknown source
http://www.carrona.org/drivers/driver.php?id=pppop64.sys

GEARAspiWDM.sys Thu May 3 21:56:17 2012 (4FA2E2E1)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys

em015_64.dat Fri Mar 1 14:27:56 2013 (5130ACDC)

em015_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

RtsP2Stor.sys Fri Jul 5 04:59:40 2013 (51D6369C)
Realtek Pcie CardReader Driver for 2K/XP/Vista/Win7
http://www.carrona.org/drivers/driver.php?id=RtsP2Stor.sys

iaStorA.sys Fri Aug 2 03:39:52 2013 (51FB0DE8)
Intel RST (Rapid Storage Technology) driver
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys

dump_iaStorA.sys Fri Aug 2 03:39:52 2013 (51FB0DE8)
driver created to provide disk access during crash dump file generation
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys

TeeDriverx64.sys Mon Aug 19 19:23:31 2013 (52125493)
Intel Management Engine Interface driver
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys

intelppm.sys Thu Aug 22 10:46:35 2013 (5215CFEB)
Intel Processor driver
http://www.carrona.org/drivers/driver.php?id=intelppm.sys

RTKVHD64.sys Tue Aug 27 14:31:56 2013 (521C9C3C)
Realtek High Definition Audio Function Driver
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

IntcDAud.sys Wed Jan 15 10:12:07 2014 (52D650E7)
Intel Graphics Media Accelerator HD Driver
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

Rt630x64.sys Fri Mar 7 07:50:55 2014 (53196C4F)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

FortiFilter.sys Sat Mar 8 01:42:43 2014 (531A6783)

FortiFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

iwdbus.sys Thu Mar 13 22:59:14 2014 (53222A32)
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi - Wireless Display
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys

igdkmd64.sys Sat May 17 06:17:35 2014 (5376E2DF)
Intel Graphics driver
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

fortiapd.sys Fri Jun 13 22:15:36 2014 (539B5BE8)

fortiapd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

FortiWF2.sys Fri Jun 13 22:15:45 2014 (539B5BF1)

FortiWF2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

FortiShield.sys Fri Jun 13 22:15:52 2014 (539B5BF8)

FortiShield.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

fortimon2.sys Fri Jun 13 22:16:40 2014 (539B5C28)

fortimon2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

fortiloader.sys Fri Jun 13 22:16:47 2014 (539B5C2F)

fortiloader.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

edevmon.sys Fri Jul 18 15:11:31 2014 (53C91D03)
ESET Smart Security Devmon Monitor driver
http://www.carrona.org/drivers/driver.php?id=edevmon.sys

ehdrv.sys Fri Jul 18 15:11:50 2014 (53C91D16)
ESET
http://www.carrona.org/drivers/driver.php?... Read more

http://www.eightforums.com/bsod-crashes-debugging/59492-bsod-netio-sys-lenovo-when-using-firefox.html
Relevancy 35.26%

This has been going on for weeks now where my computer will just freeze when I log onto the desktop and it just shows the background with no icons I checked cpu usage and it is at like it s not doing anything It eventually starts working and the icons appear very slowly I also get the error message quot Error loading C WINDOWS Xsodad dll the specified module could not be found quot When I try to get on the internet it just closes as soon as the page loads Applications also freeze and crash randomly and I ve had two BSODs in a few days When I run registry cleaner it finds a bunch of Firefox BSOD, freezing crashing, errors and the internet crashing problem goes away for a while but it comes back in a few days I ve scanned the computer with avg spybot search amp destroy and other programs and it never finds anything and they are all updated Does anyone have any idea what s causing all these problems nbsp

https://forums.techguy.org/threads/firefox-crashing-bsod-freezing.820190/
Relevancy 35.26%

Hey everyone, first time here. I have been having BSOD when using firefox for a few months now on my toshiba laptop. I followed the instructions on how to post and i have attached the memory dumps to this thread. I even reinstalled windows but its still not working, the same message every time. If someone could help,that would be awesome and thanks.

A:Random BSOD When using firefox (NETIO.SYS)

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {8, 2, 0, fffff880017bea1d}

*** WARNING: Unable to verify timestamp for UrlFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880017bea1d, address which referenced memory

Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032fd100
GetUlongFromAddress: unable to read from fffff800032fd1c0
0000000000000008 Nonpaged pool

CURRENT_IRQL: 2

FAULTING_IP:
NETIO!CalloutStreamDataInit+1d
fffff880`017bea1d 488b5808 mov rbx,qword ptr [rax+8]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: IMF.exe

TRAP_FRAME: fffff8800ad08ce0 -- (.trap 0xfffff8800ad08ce0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8004fe89f0
rdx=fffffa80082767a0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880017bea1d rsp=fffff8800ad08e70 rbp=fffffa8008276770
r8=fffff8800ad08ef0 r9=0000000000000000 r10=0000000000000265
r11=000000000000013c r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
NETIO!CalloutStreamDataInit+0x1d:
fffff880`017bea1d 488b5808 mov rbx,qword ptr [rax+8] ds:00000000`00000008=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff800030c5169 to fffff800030c5bc0

STACK_TEXT:
fffff880`0ad08b98 fffff800`030c5169 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0ad08ba0 fffff800`030c3de0 : fffff880`0ad08d60 fffffa80`07856428 00000000`00000000 fffff880`0ad09090 : nt!KiBugCheckDispatch+0x69
fffff880`0ad08ce0 fffff880`017bea1d : fffffa80`04fe8a88 fffffa80`04fe8a80 00000000`00000001 fffff880`017d2807 : nt!KiPageFault+0x260
fffff880`0ad08e70 fffff880`017c80b4 : fffff880`0ad09090 fffff880`0ad09090 fffff880`0ad09290 fffff880`017c677d : NETIO!CalloutStreamDataInit+0x1d
fffff880`0ad08eb0 fffff880`017d3e78 : 00000000`00000000 fffff880`0ad09290 fffff880`0ad09040 fffff880`0ad090c8 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x54
fffff880`0ad08f50 fffff880`017d4e71 : fffffa80`08276770 fffff880`0ad09290 fffff880`0ad09090 fffff880`0ad096e0 : NETIO!StreamCalloutProcessData+0x48
fffff880`0ad08fa0 fffff880`017d5ec8 : fffff880`0ad09090 fffff880`0ad096e0 fffff880`0ad09201 fffffa80`08276770 : NETIO!StreamCalloutProcessingLoop+0xa1
fffff880`0ad09030 fffff880`017b6a2a : fffff880`0ad09290 fffff880`0b443690 00000000`00000000 ff... Read more

http://www.sevenforums.com/bsod-help-support/316308-random-bsod-when-using-firefox-netio-sys.html
Relevancy 35.26%

Hello I built a computer in September firefox restarts & Constant BSOD of this year and haven't had a problem until recently For past few weeks I've had BSOD and firefox restarts constantly I ended up thinking it was due to the Windows I installed It was given to me from a friend So I used Darik's Boot amp Nuke and completely wiped my hard drive and installed a copy of Windows Home Premium bit that I bought First Constant BSOD & firefox restarts few days I was fine but now again I am having the same problem I've attached the documents that were instructed and here's my info OS - Windows Home Premium bit Is the OS an OEM version came pre-installed on system or full retail version YOU purchased it from retailer I purchased from microcenter not a full retail but a builders package Age of system hardware - about months Age of Constant BSOD & firefox restarts OS installation - have you re-installed the OS did full dariks boot and nuke wipe last weekend CPU - AMD Phenom II X Processor Black Edition Video Card - ATI Radeon HD MotherBoard - MSI G-E Power Supply - Cool Master watt RAM - GB Thanks in advance for the assistance Brian

A:Constant BSOD & firefox restarts

Hi,

Problems remaining after a clean re-install usually means a hardware fault, and the information contained in your dump files doesn't contradict that conclusion.

If I were you I would get rid of Trend Micro, just because I have seen it cause problems before. Even though I don't think it is the problem in this case it pays to be safe.


Quote:




Trend Micro removal - http://esupport.trendmicro.com/1/How...n-my-comp.aspx

Replace with MS Security Essentials --> http://www.microsoft.com/Security_Essentials/

Then reset the Windows Firewall to its default settings -
START -> type cmd.exe -> right-click -> run as administrator -> type netsh advfirewall reset press enter




Then, if that fails to fix the BSODs, run some hardware tests:


Quote:




Memtest86+ - Instructions:

Download the ISO (or the .exe for USB drives) from here http://www.memtest.org/#downiso

Then (if you have chosen the ISO) burn the ISO using IsoRecorder: ISO Recorder v3 Download (How to use IsoRecorder)

Boot from the CD/USB and run the test (at least 7 passes per test) with only one stick of RAM in place at a time.

It is a time consuming process but it is the only way to be sure it isn't a RAM fault.

For your final test, run the test with all the RAM in place.




http://www.sevenforums.com/tutorials...t-prime95.html (run the Blend test as well as the Small FFT test)

http://www.sevenforums.com/tutorials...t-furmark.html


Quote:




Hard Drive testing:

First run chkdsk

START -> type cmd.exe -> Right-click -> run as admin -> type chkdsk /f -> Press Y at prompt -> restart computer.

Also to check the drive's physical state run SeaTools

Download SeaTools for DOS from here: http://www.seagate.com/ww/v/index.js...00dd04090aRCRD

Follow the instructions to run it. After it has detected the drive, select Basic Tests, then Long Test and let it run.




Regards,
Reventon

BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 30 10:48:57.084 2010 (GMT+13)
System Uptime: 0 days 0:18:12.816
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+233 )
PROCESS_NAME: MsMpEng.exe
BUGCHECK_STR: 0x24
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`029d0178 fffff880`029cf9e0 fffff800`02df30bf
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 30 10:29:41.712 2010 (GMT+13)
System Uptime: 0 days 0:08:55.445
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+c7b )
BUGCHECK_STR: 0x19_3
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: lsass.exe
Bugcheck code 00000019
Arguments 00000000`00000003 fffff8a0`09b7a4c0 fa800573`273004c0 fffff8a0`09b7a4c0
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 30 10:19:44.218 2010 (GMT+13)
System Uptime: 0 days 0:08:27.576
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a83 )
BUGCHECK_STR: 0x1a_41284
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: taskhost.exe
Bugcheck code 0000001A
Arguments 00000000`00041284 fffff704`401e0001 00000000`00070552 fffff700`01080000
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 30 10:10:41.095 2010 (GMT+13)
System Uptime: 0 days 0:11:43.453
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR: 0x4E_99
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: MsMpEng.exe
Bugcheck code 0000004E
Arguments 00000000`00000099 00000000`000823cc 00000000`00000002 00000000`0008... Read more

http://www.techsupportforum.com/forums/f299/constant-bsod-and-firefox-restarts-539753.html
Relevancy 35.26%

I got a BSOD after opening up Firefox right after startup.

Dump file is attached.

Edit: Attached DM Log file

A:BSOD Right After Opening Firefox After Booting Up

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html
Run Disk Check on your Hard Drive(s): Disk Check

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

If this does not provide stability. Test RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+





Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.




   Information
Errors are sometimes found after 8 passes.



   Tip
Do this test overnight, before going to bed.
DUMP OUTPUT

Code:
Debug session time: Thu Apr 3 01:48:03.885 2014 (UTC + 6:00)
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 0:06:16.728
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )
BugCheck 1A, {41284, 1eef7001, 1110d, fffff70001080000}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments:
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 000000001eef7001
Arg3: 000000000001110d
Arg4: fffff70001080000
BUGCHECK_STR: 0x1a_41284
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: X64_0x1a_41284_win32k!SURFACE::bDeleteSurface+3c8
MaxSpeed: 2400
CurrentSpeed: 2394
BiosVersion = 1.03.04PM v2
BiosReleaseDate = 02/27/2014
SystemManufacturer = Notebook
SystemProductName = P15SM
??????????????????????????????????????????????????????????????????????????????????????``

http://www.sevenforums.com/bsod-help-support/327298-bsod-right-after-opening-firefox-after-booting-up.html
Relevancy 35.26%

Hello,

Im facing BSOD many times while browsing internet using chrome, even i tried firefox both having same problem.
My screen get artifacts block block all screen and freeze after 5 seconds. Gaming on computer more then hours no issue at all. im attaching some dump screenshot (tried attaching dmp getting error invalid file)file for more info expecting to find out real culprit behind it.

http://www.tenforums.com/bsod-crashes-debugging/69902-bsod-while-browsing-chrome-firefox.html
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So my computer randomly gets the BSOD Can anyone help me Here if my dxdiag and attached Any help would be greatly appreciated ------------------ System Information ------------------ Time of this report Machine name AMROTH-HP Operating System Windows Home Premium -bit Build Service Pack win sp gdr - Language English Regional Setting English System Manufacturer Hewlett-Packard System Model HPE- f BIOS BIOS Date Ver Processor AMD Phenom tm II X T Processor CPUs GHz Memory MB RAM Available OS Memory MB RAM Page File MB used MB available firefox browsing BSOD error Windows Dir C Windows DirectX Version DirectX DX Setup Parameters Not found User DPI Setting Using System DPI System DPI Setting DPI percent DWM DPI Scaling Disabled DxDiag Version bit Unicode ------------ DxDiag Notes ------------ Display Tab No problems found Sound Tab No problems found Sound Tab No problems found Input Tab No problems found -------------------- DirectX Debug Levels -------------------- Direct D retail DirectDraw retail DirectInput retail DirectMusic retail DirectPlay retail DirectSound retail DirectShow BSOD error browsing firefox retail --------------- Display Devices --------------- Card name NVIDIA GeForce GTX Manufacturer NVIDIA Chip type GeForce GTX DAC type Integrated RAMDAC Device Key Enum PCI VEN DE amp DEV amp SUBSYS amp REV A Display Memory MB Dedicated Memory MB Shared Memory MB Current Mode x bit Hz Monitor Name Generic PnP Monitor Monitor Model IPS Monitor Id GSM C Native Mode x p Hz Output Type DVI Driver Name nvd dumx dll nvwgf umx dll nvwgf umx dll nvd dum nvwgf um nvwgf um Driver File Version English Driver Version DDI Version Driver Model WDDM Driver Attributes Final Retail Driver Date Size bytes WHQL Logo'd n a WHQL Date Stamp n a Device Identifier D B E E- - CF-F - CC C Vendor ID x DE Device ID x SubSys ID x Revision ID x A

A:BSOD error browsing firefox

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Usra\Downloads\AMROTH-HP-Fri_04_11_2014__52953_64\041114-29234-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03450000 PsLoadedModuleList = 0xfffff800`036936d0
Debug session time: Fri Apr 11 15:23:21.496 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:13.729
Loading Kernel Symbols
..................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80088b18f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80088b18f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`033846f0 fffff800`03710ca9 : fffffa80`088b18d0 fffffa80`06b00b50 00000000`0000000b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`03384c10 fffff800`035f1ea7 : fffffa80`088b18d0 fffff800`0366b2d8 fffffa80`06b00b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`03384c40 fffff800`03559275 : fffff800`036ccb40 00000000`00000001 fffffa80`079a9820 fffffa80`06b00b50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`03384c80 fffff800`034cf261 : fffff880`01123e00 fffff800`03559250 fffffa80`06b00b00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`03384cb0 fffff800`037622ea : 00000000`00000000 fffffa80`06b00b50 00000000`00000080 fffffa80`06a25740 : nt!ExpWorkerThread+0x111
fffff880`03384d40 fffff800`034b68e6 : fffff880`0328f180 fffffa80`06b00b50 fffff880`0329a040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03384d80 00000000`00000000 : fffff880`03385000 fffff880`0337f000 fffff880`033842e0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner ... Read more

http://www.sevenforums.com/bsod-help-support/328164-bsod-error-browsing-firefox.html
Relevancy 35.26%

Hello!

My Dell Inspiron just started giving me some issues this morning. It generated a BSOD error 124 and force closed everything, restarting with the "Windows has encountered an unexpected error" message upon restart. I ran a test on the hard drive, RAM and CPU and everything came back fine, at least according to the tests. HDMonitor is telling me that everything is running in normal temperature limits too.

I haven't had a crash since I was having NVidia driver issues back in December once I put my NVidia GeForce 560Ti into my computer and resolved those crashes by using the 314.22 driver. Nothing bad since then until this morning. I'm at a loss on what might be going on.

I really appreciate any help I can get. Requested logs and files are attached below. My thanks!

A:BSOD while browsing on Firefox, Error 124.

Code:
1: kd> !errrec fffffa8007a5a6c8
===============================================================================
Common Platform Error Record @ fffffa8007a5a6c8
-------------------------------------------------------------------------------
Record Id : 01cf83d1aaf8d745
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 6/9/2014 10:58:00 (UTC)
Flags : 0x00000002 PreviousError

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa8007a5a748
Section @ fffffa8007a5a820
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal

Proc. Type : x86/x64
Instr. Set : x64
Error Type : BUS error
Operation : Generic
Flags : 0x00
Level : 3
CPU Version : 0x0000000000100f63
Processor ID : 0x0000000000000000

===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ fffffa8007a5a790
Section @ fffffa8007a5a8e0
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal

Local APIC Id : 0x0000000000000000
CPU Id : 63 0f 10 00 00 08 02 00 - 09 20 80 00 ff fb 8b 17
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0 @ fffffa8007a5a8e0

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8007a5a7d8
Section @ fffffa8007a5a960
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
Status : 0xfa00000000070f0f
This bus error could mean many things so it's best to use basic troubleshooting method.

If you are overclocking STOP!
Return all clock speeds to default values.

Run the stress tests posted below.

Stop 0x124 - what it means and what to try

Stress test your CPU with Prime95

I recommend running Prime95 for around 2 hours



   Warning

As with most stress tests your component's temperature will rapidly increase.
It is advised that you download a temperature monitoring program like HWmonitor
Keep an eye on your temperatures and stop the tests if it starts to overheat

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes



   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures

Memtest86 will test your RAM



   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Run a Disk Check to scan for errors



   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

Post back the results.

http://www.sevenforums.com/bsod-help-support/334217-bsod-while-browsing-firefox-error-124-a.html
Relevancy 35.26%

ive been having some bsods recently and it happens a few hours or days after i open firefox i am very add and had tabs total and GB on task manager sometimes it gives crash and firefox system bsod me a bsod saying something like a clock signal was not received on a secondary processor other times it makes a weird noise and has a seizure and sometimes the screen goes black when im watching a video and the audio plays from the video for a few minutes ive cleaned the tabs to but it still crashed last times a few hours after i restarted and i have GB of ram im not sure if it's relevant but i have an ssd and space is limited so i limited the page file to GB ive firefox system crash and bsod been doing this for a while and i have had crashes but only every few months until a week ago can ff handle my add or do i have to develop ocd

A:firefox system crash and bsod

Try making page file equal to RAM.

http://www.techsupportforum.com/forums/f131/firefox-system-crash-and-bsod-617234.html
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Hello. I've been getting BSOD, sometimes a few in a hour, or othertimes I wouldn't get one the whole day. I might even get the BSOD a few minutes after restarting. Mostly its been while I'm browsing, and sometimes when I'm away from the computer doing nothing. Attached zip. Any help would be appreciated. Thanks.

Attachment 341411

A:Random BSOD - mostly while browsing IE, FireFox

Ran Memtest found on this site and quickly encountered error. Tried suspect RAM on another slot and still error. Thank you for those who have read my post seeking help.

http://www.sevenforums.com/bsod-help-support/353257-random-bsod-mostly-while-browsing-ie-firefox.html
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Hello I've done a fair amount of 0x00000124 FireFox - in BSOD bugcheck when research into this BSOD x and I've found lots of possible causes of course And I've satisfied most things on the quot Windows Stop x - what it means and what to try quot post so I need your kind help I recently wiped my BSOD when in FireFox - bugcheck 0x00000124 very stable Win Ultimate -bit system and installed Win Ultimate -bit in order to upgrade my memory to GB The system is a Dell XPS with q GeForce GTX GB upgraded watt power supply all running at stock speeds -- nothing overclocked To upgrade to GB I purchased used RAM via ebay so right away I suspect bad RAM but I let Windows Memory Diagnostic run in extended mode for a BSOD when in FireFox - bugcheck 0x00000124 over a day after the first crash then later a couple days straight with no errors It crashed again last night while in FireFox so tonight I vacuumed out what little dust there was in the system and cleaned the Arctic Silver compound off the CPU and heatsink and reapplied fresh compound After booting up and running for less than minutes I got the BSOD again So next I downloaded the debugger and set up the MS symbol server path and ran the dump but just received this BugCheck fffffa a b ERROR Module load completed but symbols could not be loaded for intelppm sys Probably caused by GenuineIntel So next I downloaded and ran SF Diagnostic Tool and I'm attaching the results If anyone can make any sense of this I would be so thankful Also fwiw I have an almost identical XPS at work GTX Ti instead of GTX but it's had GB and Win Pro -bit from day one going on years now and I've never seen this crash I can't remember the last time I've seen a BSOD on it And I've confirmed that all the drivers for things like sound card storage controller network adapters etc are all exactly the same -- all stock vanilla drivers included with Windows Thank you so much

A:BSOD when in FireFox - bugcheck 0x00000124

Hello, please follow the tutorial linked be below and post the results .
Windows Genuine and Activation Issue Posting Instructions

http://www.sevenforums.com/bsod-help-support/303591-bsod-when-firefox-bugcheck-0x00000124.html
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I've detailed problems I've had since Windows Update ran important updates on the th here- Firefox issues- sudden total PC freezing But in summary- night of the th Firefox freezes PC won't respond I have to unplug and do a forced manual restart I disabled several plugins Right after the PC gets a bit jittery I figure Firefox is doing stuff in the background as it lasts a couple of minutes night of the th I get the same freeze with Firefox upon days issues of after Firefox BSOD several starting the browser Was almost around the same time of night as the freeze on the BSOD after several days of Firefox issues th morning of the th about AM the PC freezes again Firefox is NOT running but it lasts BSOD after several days of Firefox issues maybe seconds Event viewer suggests the video driver was failing to respond about it does this again only to BSOD and restart but sits on a black screen hit power button to shut down restart Windows sits at the black logo screen and doesn't BSOD after several days of Firefox issues load shut down manually open case replace SATA cable to hard drive restart System tools run because Windows didn't boot startup repair runs Diagnostic shows no specific fault found only a generic issue This runs and PC reboots to a previous good state and I haven't had any issues since I'm set to record BSOD info but I cannot find the dump file I think Windows failure to restart failed to create the dump I also think the manual restarts failed to log other issues I did not see the screen long enough before reboot to recall what it said I'm trying to determine the cause of all this Faulty video card driver Unfortunately I seem to be at the most recent driver for this integrated chip The WU on the th causing issues Maybe it's the only change since Bad hardware WD's HDD utility sfc scannow and Chkdsk say the hard drive is fine though that SATA cable was old and bent at a good angle in the case so maybe Likewise it's possible the update goofed with Firefox or its plugins but the forced power downs and reboots could've caused issues The fact both Firefox freezes occurred around the same time at night also seems strange- conflict with a running windows process scheduled for around then I want to figure out what happened to hopefully make sure these issues are done I've ruled out malware after scans with several programs If this is a Windows issue I do have my Gateway system restore and install discs it's not a Windows retail disc it's W restore for this specific model PC and could either reinstall Windows or if the HDD perhaps is going bad could pop a new one in bought a spare in January and kept it in storage unused

A:BSOD after several days of Firefox issues

A follow-up-

Windows said my video drivers were up to date, but after updating Java to current, removing two old Java installs, and getting Intel's download center utility to run, THAT found a video driver update, which I've now installed. I've restarted fine, nothing of my desktop is changed and I just ran GZDoom to test gaming and it ran same as before so...

I know the video driver was having an issue from logs in event viewer. However, I also want to rule out other issues such as a bad Windows Update causing conflicts or any hardware failure, given this problem only started after the WU on the 15th, and I want to rule out any issues possibly being the result of forced shutdowns(partly as I live in an area prone for brief blackouts during storms and other causes- squirrel got fried one day and knocked power out, someone hit a pole a few months back... I got a HDD baked in 2012 by such an outage/surge). If I may need new hardware, or to pop my second HDD in i want to diagnose this before my PC could potentially shut down leaving me with no net access or info resources.

Further note- I bought a new DVD-RW drive in January, an Asus, as the factory OEM one include with the PC had always been unreliable junk. The new one works better but I left the old one in anyway as it still works. I had no conflicts with both drives installed but... could this have also caused any issues? It's actually not installed ATM, as I needed to swap SATA cables and replace the one I'd been using for the HDD(I'll probably buy 2 fresh cables this week).

http://www.sevenforums.com/bsod-help-support/290680-bsod-after-several-days-firefox-issues.html
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hi guys, i recently changed my power supply (550wat) caz i changed motherboard and 550 wasnt enough anymore. pc was shutting down during games.
Now i have 750 wat and everything seemed ok, though today i had a bsod
i am sending the dump files so u might figure out, to add, i did format couple of weeks ago
Thank you in advance guys.. thank u a lot

A:Got BSOD after i joined to lol and turnt off firefox

Hi avrilious

There is no dmp file present in the zip file. Please click on the GRAB ALL button on the program. Wait until all of the files are added to the folder.

:Added:

run a MGADiag

Please download MGADiag and save it to your desktop.

Double click icon on your desktop.

Click on the button

Click on the button

Paste the log inside the box . Highlight all of the text then code wrap by pressing on the # icon on the top .

http://www.sevenforums.com/bsod-help-support/288377-got-bsod-after-i-joined-lol-turnt-off-firefox.html
Relevancy 35.26%

Hi I m running a system on Windows XP Pro Sp bit using intel core duo e GHz crucial ballistix gb x DDR Seagate Barracuda HDD GB and EVGA NVidia geforce GT mb Gigabyte GA-X -DQ LGA motherboard a few weeks ago I first Firefox Win BSOD, XP Page_fault_in_nonpaged_area crashes, etc got a BSOD on this setup while the computer was left on overnight idling or downloading a file windows has been shut down to Win XP Page_fault_in_nonpaged_area BSOD, Firefox crashes, etc protect your computer etc STOP x E PAGE FAULT IN NONPAGED AREA as well as x config initialization failed after trying to restart after this the computer performance gradually deteriorated and my antivirus failed told me I had a trojan of somesort I restored to an older windows installation image now a few days later I m getting the same errors but can so far still boot into windows after a few restarts I don t see any other signs of a virus Did full virus scan last night with Symantec endpoint protection no infected files found I Win XP Page_fault_in_nonpaged_area BSOD, Firefox crashes, etc did restore some files from my other harddrive but I doubt they re infected I would attach dump files from the bsod but I have restarted since and the directory is gone already will attach if I get another Thank you Also in the past this computer has has memory problems with these same STOP error bsod s and we were given a replacement ram unit by crucial That was about a year ago and now this The replaced ram was the same model but a somewhat newer supposedly quot fixed quot version from crucial EDIT Win XP Page_fault_in_nonpaged_area BSOD, Firefox crashes, etc Added minidump files to second post nbsp

A:Win XP Page_fault_in_nonpaged_area BSOD, Firefox crashes, etc

Ok, while running windows I got another BSOD. this time "memory_management" is cited, and the stop error was 0x0000001A (0x000000780, 0xc060BB28, 0x82143A0C, 0x0000004C0).
I booted with a linux live CD in order to post this in case I couldn't get to windows.

here is my minidump folder. (attached)
 

http://www.techspot.com/community/topics/win-xp-page_fault_in_nonpaged_area-bsod-firefox-crashes-etc.150276/
Relevancy 35.26%

I BSOD frequently when I use chrome browser. I BSOD when I am on Firefox with many tabs open.

A:BSOD Chrome and Firefox browser.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3D, {fffff8800a132910, 0, 0, fffff880010ce3e7}

Probably caused by : mv91xx.sys ( mv91xx+2f3e7 )

Followup: MachineOwner
---------
It seems to be your Marvel AHIC driver you can look for an update for it here:

Marvell - Support

http://www.sevenforums.com/bsod-help-support/277998-bsod-chrome-firefox-browser.html
Relevancy 35.26%

Got the BSOD today hrere is the info Problem Event Name BlueScreen OS Version Locale ID Additional information about the problem BCCode e BCP C BCP BCP BAFFBA C firefox vista in while in BSOD browsing BCP OS Version Service Pack Product I ran an SFC scannow BSOD in vista while browsing in firefox is there anything else I need to do MY P C Running windows Vista home premium up to date on updates GIGABYTE GA-EP T-DS R LGA Intel P ATX Intel Motherboard LG X DVD R DVD Burner with LightScribe Black SATA Model GH LS CORSAIR XMS DHX GB x GB -Pin DDR SDRAM DDR PC Dual Channel Kit Intel Core Quad Q Kentsfield GHz LGA Quad-Core Processor Model BX Q Western Digital Caviar SE WD AAKS GB RPM SATA Gb s Hard Drive ARCTIC COOLING Freezer Pro mm CPU Cooler HIS Hightech H F P Radeon HD MB -bit GDDR PCI Express x HDCP Ready CrossFire Supported Video Card - Retail Antec Basiq BP UB W ATX V Version Active PFC Power Supply - OEM

A:BSOD in vista while browsing in firefox

Please follow the instructions in the link below and it will be looked at.

http://www.techsupportforum.com/1871981-post2.html

http://www.techsupportforum.com/forums/f299/bsod-in-vista-while-browsing-in-firefox-448991.html
Relevancy 35.26%

I have installed a brand new SSD as of Friday night (31/5/13) and all was working well until last night after the last windows updates and other 3rd party drivers where installed. Now I can't run Firefox for anything longer than a few minutes before it crashes to BSOD. I'm using IE 10 to get around the issue.

From what I've read on the forums the major culprit is Win32K.sys. However, as it was working properly before Saturday nights installs I tend to think it is something to do with Updates or other drivers.

The Firefox forum mentions this crash some years ago as being related to windows fonts. I'm not sure why this would be the problem but when you click on Fonts in Control Panel it certainly blue screens real quick.

Any ideas would be appreciated.

A:BSOD Using Firefox, Win32k.sys related

Steve123D welcome to SevenForums

Take a look at the link below to upload the .dmp file(s)

Blue Screen of Death (BSOD) Posting Instructions

http://www.sevenforums.com/bsod-help-support/292235-bsod-using-firefox-win32k-sys-related.html
Relevancy 35.26%

Hello ,
I reinstalled my OS and since then I have a big problem with firefox, sometimes when I close it I get the Bluescreen with the error win32k.sys
Before I reinstalled my OS I didnt have any problems at all.

I hope you can help me

A:BSOD appears often when Firefox is closed

Welcome to the forums lordcorn,


Code:
BugCheck D1, {10, 2, 0, fffff880014e65d9}

*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+4e55d9 )

Code:
Usual causes: Device driver
This bugcheck indicates that device drivers have been referencing invalid addresses, and then attempting to read from these addresses.


Code:
TRAP_FRAME: fffff8800358be50 -- (.trap 0xfffff8800358be50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800c715d70
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880014e65d9 rsp=fffff8800358bfe0 rbp=0000000000000000
r8=0000000000000000 r9=0000000000000090 r10=fffff88003564d00
r11=fffffa800c715d70 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
kl1+0x4e55d9:
fffff880`014e65d9 ff5010 call qword ptr [rax+10h] ds:00000000`00000010=????????????????
The driver seemed to cause a illegal page fault, since the IRQL level was set to 2.

Remove:


Code:
Start Menu\Programs\Kaspersky PURE 2.0

Code:
2: kd> lmvm kl1
start end module name
fffff880`01001000 fffff880`0175f000 kl1 T (no symbols)
Loaded symbol image file: kl1.sys
Image path: \SystemRoot\system32\DRIVERS\kl1.sys
Image name: kl1.sys
Timestamp: Thu Oct 20 08:47:39 2011 (4E9FD21B)
CheckSum: 0007AC0F
ImageSize: 0075E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Code:
2: kd> lmvm klim6
start end module name
fffff880`047b0000 fffff880`047b9000 klim6 T (no symbols)
Loaded symbol image file: klim6.sys
Image path: \SystemRoot\system32\DRIVERS\klim6.sys
Image name: klim6.sys
Timestamp: Thu Mar 10 14:36:02 2011 (4D78E1D2)
CheckSum: 0000FA98
ImageSize: 00009000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Kaspersky seems to be causing the problem here, please remove using the Kaspersky Removal Tool, and then install and run full scans with these free alternatives, which work best with the operating system due to their lightweight nature on system resources and compatibility.

Install and perform full scans with:Malwarebytes : Free anti-malware download
Microsoft Security Essentials | Protect against viruses, spyware, and other malware


   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:Good and Free system security combination.
Kaspersky seems to also be causing a potential conflict with your network drivers.

Install Service Pack 1:Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack 1 has provided many security and stability updates for Windows 7, which would be highly beneficial for your system.

Check for any additional updates, which includes all the Important, Recommended and Optional Windows Updates, ignore anything related to Bing.Start
Type: Windows Updates
Check for Updates/Install Updates
Reboot (if prompted)
It may take several attempts to install all the Windows Updates.

http://www.sevenforums.com/bsod-help-support/296085-bsod-appears-often-when-firefox-closed.html
Relevancy 35.26%

Thank you for your kind help.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x86
- the original installed OS on the system? Vista
- an OEM or full retail version? retail
- What is the age of system (hardware)? 2 years old
- What is the age of OS installation (have you re-installed the OS?) about 1 month, clear install

A:BSOD mostly during the Flash playback in the FireFox

Hi byvaly. I Looked at your four most recent dumps. Three blame the Windows Direct X driver and one blames a Windows System file. These are very unlikely to be the real causes. I do see two almost guaranteed BSOD makers on your system.

The first is sptd.sys. I suggest that you uninstall Daemon Tools, Alcohol or what ever CD virtualization program you are running. These use a driver, found in your dump, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

You also have this out of date driver loaded on your system:





Quote:
gdrv.sys Thu Mar 12 23:17:32 2009 - GIGABYTE Tools - Windows (R) Server 2003 DDK driver; belongs to EasySaver.


Uninstall EasySaver.

Uninstall sptd.sys and EasySaver, reboot and let's see how your system does. Post back and let us know. If you get another BSOD, we will go from there.

Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c4a000 PsLoadedModuleList = 0x82d92810
Debug session time: Tue Dec 21 09:18:07.532 2010 (GMT-5)
System Uptime: 0 days 7:48:50.859
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 9696fcd7, a7c73ba0, 0}

Probably caused by : win32k.sys ( win32k!xxxReceiveMessage+433 )

Followup: MachineOwner
---------

1: kd> !Analyze
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 9696fcd7, a7c73ba0, 0}

Probably caused by : win32k.sys ( win32k!xxxReceiveMessage+433 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us se... Read more

http://www.sevenforums.com/bsod-help-support/132935-bsod-mostly-during-flash-playback-firefox.html
Relevancy 35.26%

Hello,

Getting BSODs at random times and not sure what is the culprit. It does seem to be memory related. GPU is at 76 degrees. Fan is operational. Included are the dumps!

Your insight is appreciated.

jv

FILE BELOW IS INCOMPLETE

A:BSOD 0x0000000a Using Firefox Nuendo

Please 'Grab all' and upload a new zip:Blue Screen of Death Posting Instructions

http://www.sevenforums.com/bsod-help-support/299585-bsod-0x0000000a-using-firefox-nuendo.html
Relevancy 35.26%

Hello team,

Over the past few days I have been experiencing BSOD's. It appears to happen while browsing with firefox. I have attached the zipped dump file for you all to view. A couple of things that I noticed from the error was DRIVER_IRQL_NOT_LESS_OR_EQUAL, 0x000000d1,NETIO.SYS, NETIO.SYS+25a1d, and ntoskrnl.exe+75c40. I don't understand what these strings mean, but I'm confident that I'm in the right place. I'm grateful in advance for the forums help. Thank you.

A:BSOD while using mozilla firefox 0x000000d1

Code:
BugCheck D1, {8, 2, 0, fffff88001d93a1d}

*** WARNING: Unable to verify timestamp for UrlFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )

Code:
Usual causes: Device driver

Code:
4: kd> lmvm UrlFilter
start end module name
fffff880`127e1000 fffff880`127ea000 UrlFilter T (no symbols)
Loaded symbol image file: UrlFilter.sys
Image path: \??\C:\Program Files (x86)\IObit\IObit Malware Fighter\drivers\win7_amd64\UrlFilter.sys
Image name: UrlFilter.sys
Timestamp: Fri Sep 16 08:46:34 2011 (4E72FEDA)
CheckSum: 0000D308
ImageSize: 00009000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
IObit Malware Fighter seems to the main cause of the crash, however, there are a range of programs that are installed, which are known to cause problems such as BSODs.

Remove:


Code:
Start Menu\Programs\DAEMON Tools Pro
Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or MagicISO.

Remove:


Code:
Start Menu\Programs\Advanced SystemCare 6
Start Menu\Programs\SpeedyPC Software
Start Menu\Programs\SpeedyPC Software\SpeedyPC Pro
Windows 7 doesn't require any programs which make changes to the operating system and registry, these programs tend to cause problems by modifying and deleting files.Registry Cleaner Tests - Why NOT To Use One!
Remove:


Code:
Start Menu\Programs\IObit Malware Fighter
Start Menu\Programs\Norton 360
Start Menu\Programs\Norton
Download and run the Norton Removal Tool to uninstall your Norton product
Install and perform full scans with:Malwarebytes : Free anti-malware download
Microsoft Security Essentials | Protect against viruses, spyware, and other malware
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system.

You can also view this thread for a complete free and lightweight security protection combination:Good and Free system security combination.
Reduce the number of programs at startup, to avoid any driver or program conflicts:Troubleshoot Application Conflicts by Performing a Clean Startup
Startup Programs - Change

http://www.sevenforums.com/bsod-help-support/281892-bsod-while-using-mozilla-firefox-0x000000d1.html
Relevancy 34.83%

Have been having BSODs lately. I believe I read my mobo (or was it video card?) didn't properly support resume from sleep. However, today and yesterday it has happened when a video started to load in Firefox and MP Classic. Have always had issues with videocards, but different issues with the last 3. Been a while since I reinstalled as well, lots of junk on this thing... anyway, I appreciate all help!

http://www.sevenforums.com/bsod-help-support/391942-bsod-usually-while-firefox-videos-ntoskrnl-exe-nt-0x4b356c.html
Relevancy 34.83%

0x0000000a

IRQL_NOT_LESS_OR_EQUAL

"Caused by driver" is empty.

And another one recorded.

0x0000001e

KMODE_EXCEPTION_NOT_HANDLED

again caused by driver is empty

I've Attached a image of the 2 errors

Kind regards : Kris

A:BSOD While Playing Wow, firefox, Closing LoL, 0x0000000a

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

http://www.sevenforums.com/bsod-help-support/318196-bsod-while-playing-wow-firefox-closing-lol-0x0000000a.html