Windows Support Forum

BSOD 0x0000003b ntoskrnl.exe+75b80 mostly on Shutdown

Q: BSOD 0x0000003b ntoskrnl.exe+75b80 mostly on Shutdown

Hi. I've been getting the error mostly when I shut down.

Attached along is the SF file. I've done 3 memtest86+ tests, one with 5 passes, second with 8 passes & third with 12 passes. So the memory is good.

Also, I have a brand new WD HD. The same problem was taking place when I was using the old HD. I made a windows backup and used the image after installing the new HD. I'm pretty sure the HD is fine too. To me it looks like a system/software issue.

Also the Windows Resource Protection in the SFC system scan found corrupt files 'but was unable to fix some of them'. I have a screenshot included. Don't know where to go next.

Not sure what's causing the error. It would be great if anybody can identify the issue and also explain how it was found.

Thanks.

Relevancy 100%
Preferred Solution: BSOD 0x0000003b ntoskrnl.exe+75b80 mostly on Shutdown

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD 0x0000003b ntoskrnl.exe+75b80 mostly on Shutdown

To fix files with SFC it often means needing to go into SFC through the recovery environment on the Windows CD as instructed here.

Anyways, I checked the crashdumps and they all point to some btprot.sys driver being responsible. From the Driver Reference DB I use it lists it here as part of some iAnywhere bluetooth USB driver, so it sounds as if it's for some USB bluetooth dongle. The date for the driver is quite old at 2008 (pre-Windows 7), and the reference DB lists the driver and product as being EOL at 2010. I'm not sure what product this driver belongs too, but it needs to be removed and replaced with a more recent one that is Windows 7 compatible.

http://www.sevenforums.com/bsod-help-support/305396-bsod-0x0000003b-ntoskrnl-exe-75b80-mostly-shutdown.html
Relevancy 93.31%

Hello. I'm having bsod and already tested mem and Hd with the chcksd and memtest, reinstall the drivers, but I couldn't find the causes. Can you help me?

A:BSOD w/ ntoskrnl.exe+75b80

Hello and welcome to 7F .

The bugchecks seem to happen when accessing network drivers.
The most predominant driver is ak27x64.sys.
Code:
ak27x64 Killer Wireless-N 1102 device driver
Please update to latest version - :: 64Bit (Version # 1.0.35.1273) ::
Other Verifier enabled dumps caught these drivers;

Code:
lmvm Rt64win7
Browse full module list
start end module name
fffff880`068ed000 fffff880`069b4000 Rt64win7 T (no symbols)
Loaded symbol image file: Rt64win7.sys
Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
Image name: Rt64win7.sys
Browse all global symbols functions data
Timestamp: Wed Dec 26 19:17:50 2012
Driver Reference Table - Rt64win7.sys
Please update :: Download ::
Attachment 288633

Code:
lmvm SynTP
Browse full module list
start end module name
fffff880`06400000 fffff880`06477000 SynTP (deferred)
Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
Image name: SynTP.sys
Browse all global symbols functions data
Timestamp: Fri Nov 30 09:38:37 2012
Driver Reference Table - SynTP.sys
Please update :: Windows 8/7/XP/Vista 64/32-bit Edition v16.3.15.1 ::
Please clear your startup programs as it's pretty cluttered.
Troubleshoot Application Conflicts by Performing a Clean Startup
Post back with the results!

http://www.sevenforums.com/bsod-help-support/307338-bsod-w-ntoskrnl-exe-75b80.html
Relevancy 93.31%

Hi All 
 
Please could you possibly help me with the following. I have uploaded mini dump files and memtest (passed) results to the following link 
 
https://app.box.com/s/z7lw2l9f76nmzqem7yqu
 
MSINFO32 here
 
https://app.box.com/s/fj8bbo369ckpwn9q27xg
 
I have tried for several hours looking online and I'm at a dead end. This site seemed useful so thought I'd give it a go... any help would be greatly appreciated
 
Thanks in advance 
 
Jonny 
 
 

A:Please help. BSOD NTOSKRNL.exe+75b80

to the Bleeping Computer forum.
 
 
There are various stop codes can be seen from the dumps which are generally caused by memory issues. However in more than one dump, Nvidia display driver can be seen in the raw call stack. So let us address the possible driver issues first. Please follow the below steps.
 
Clean install Nvidia driver.
 
Latest version of Nvidia driver is known to be buggy, especially on 7 series card. Your current version is a beta one.Please uninstall it and use a WHQL version for testing.
 
1. Uninstall the graphics card driver completely from Control Panel --> Programs first. While uninstalling, remove the components like Nvidia update, 3D vision , Physx etc first and graphics driver at last.
 
2. Now download and install the below version.
 
    http://www.nvidia.com/object/win8-win7-winvista-64bit-320.18-whql-driver.html
 
 
    While installing. choose custom and unselect everything except display driver and Physx.
 
     
 
 
 Uninstall AVG.
 
AVG may cause BSOD issues in some systems. Please uninstall it completely and use free Microsoft Security Essentials as the main antivirus.
 
http://www.microsoft.com/en-in/download/details.aspx?id=5201
 
 Uninstall Daemon tools.
 
Kernel mode drivers used by this program is famous for erratic behavior on Windows 7.  Uninstall it as a test until the issue is resolved.
 
 
Report how the system works in next reply.

http://www.bleepingcomputer.com/forums/t/506030/please-help-bsod-ntoskrnlexe75b80/
Relevancy 93.31%

New install of Windows 7 Professional. Passed memory test.
 
I have uploaded mini dump file results to the following link:
 
     https://app.box.com/s/dbya1bk4l86apumo7sbx
 
Error Code: BAD_POOL_HEADER
 
I'm not sure but it may be related to my Asus Motherboard P8Z68-V Pro/Gen3. BIOS version 3202.
 
I had this computer custom-built by a now departed tech friend; otherwise, I graduated college 38 years ago still using a slide rule.
 
Thank you in advance

A:Please help BSOD ntoskrnl.exe+75b80

to the Bleeping Computer forum.
 
There is only one crash dump can be seen in the attachment. To identify a pattern at lest 3 - 5 dumps are necessary. If there is more crash dumps available, please zip them using 7-zip and attach with next reply. Before doing that, please disconnect your hard drive from current port which is a Marvell one and plug it in to an Intel SATA port.
 
You will find two gray , four blue and two Navy blue ports in the MoBo. The navy blue ports are using "Marvell" SATA controller which is not so nice with "Windows 7". Make sure neither HDD nor DVD drive is connected to the Navy blue ports. I would suggest connecting both HDD and DVD to the Grey ports. Any additional drives can be connected to the normal blue ports ( 4 nos ). 
 

 
 After booting the machine, uninstall Marvell driver from "Control Panel". If the BSOD continues, make sure to publish a snapshot of your system using "Speccy" along with uploading crash dumps.
 
http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

http://www.bleepingcomputer.com/forums/t/527483/please-help-bsod-ntoskrnlexe75b80/
Relevancy 92.02%

Hello,

For a few weeks i have been having BSOD errors.

I tried searching for help on google but i didn't find anything useful.

When using blue screen viewer it says it's mostly caused by ntoskrnl.exe but I am not sure if it's correct, this mostly happens when playing games.

I also attached .dmp files of the latest crashes.

A:ntoskrnl.exe+75b80 BSOD every few days

Welcome to SF .

Limited set of information only makes the task at hand harder to resolve, please follow the instructions
and help us help you. Blue Screen of Death (BSOD) Posting Instructions

What I did manage to get was issues with your Internet Adapter being very old and Kaspersky contributing to the mix.


Code:
lmvm athrx
fffff880`05e03000 fffff880`05f89000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sys
Image name: athrx.sys
Browse all global symbols functions data
Timestamp: Wed Nov 24 02:11:58 2010 (4CEC584E)
Driver Reference Table - athrx.sys
This link would have been more specific if I had the proper information; :: ATHEROS drivers for Microsoft Windows :: Please update.

Remove Kaspersky and install Microsoft Security Essentials as a reliable alternative.

Please upload the rest of the files generated and keep us posted .

http://www.sevenforums.com/bsod-help-support/305623-ntoskrnl-exe-75b80-bsod-every-few-days.html
Relevancy 92.02%

Getting a very weird BSOD with no major system changes.

A:BSOD w/ ntoskrnl.exe+75b80 / IRQL_GT_ZERO_AT_SYSTEM_SERVICE

It seems that BitDefender is contributing to your BSOD's.
Please remove and replace with MSE and see if that makes a difference.




Quote:
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free


   Note
Do not start the trial version of MalwareBytes

You may also take a look at: Good & Free System Security Combination

http://www.sevenforums.com/bsod-help-support/304847-bsod-w-ntoskrnl-exe-75b80-irql_gt_zero_at_system_service.html
Relevancy 92.02%

Hi all I'm caused ntoskrnl.exe+75b80 by BSOD new here and hope somebody can help am at my wits end with a BSOD error code This error occurs specifically and unerringly whenever I apply Twixtor to a clip in either After Effects or Premiere Pro and then scrub through the clip My specs are Windows Ultimate bit Motherboard ASRock n c- s ucc CPU AMD Phenom X Graphics ATI Radeon HD gigs RAM x gb DDR W power unit So far I've run a disk check and a memory check for errors made sure Windows is updated Updated BIOS tried two other graphics cards Nvidia Geforce series and Radeon HD opened up case and BSOD caused by ntoskrnl.exe+75b80 placed a whopping great fan next to it to try and help with temp In addition I've run Malwarebytes HitmanPro TDSS Killer and RegcurePro I've also made sure my drivers are up to date Note my CPU was overclocked from ghz to but one of the first things I did was to bring that back down to its original setting BlueScreenView is telling me the problem lies at ntoskrnl exe b I've zipped up a MiniDump report and attached it to the post if I've done something incorrectly there please let me know as I'm new to this Short of thrashing my pc with a willow branch I'm stuck for answers can anyone help Thanks in advance nbsp - - zip nbsp nbsp KB nbsp nbsp downloads

A:BSOD caused by ntoskrnl.exe+75b80

Welcome,
Nothing positive, just some observations.
The power supply might be a bit light for the load you're trying to put on it. Otherwise I see nothing that stands out as a problem or source of your trouble.
Keep us posted

http://www.bleepingcomputer.com/forums/t/532752/bsod-caused-by-ntoskrnlexe75b80/
Relevancy 79.12%

Hi
Im getting bsod and through blue screen viewer its showing the above cause can someone help me get to the bottom of it thanks - gary5709

A:ntoskrnl.exe +75b80

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

http://www.sevenforums.com/bsod-help-support/307003-ntoskrnl-exe-75b80.html
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Hi last week I've built new rig with Win Pro x i K MSI Z Gaming Corsair Vengeance x GB tested with Memtest for hrs Gigabyte R X with last stable drivers Catalyst PSU Corsair VS Sound Xonar DGX x HDD x DVDRW All windows Update It gives me BSOD regulary once a day usually when in-game with following error SYSTEM SERVICE EXCEPTION dxgmms sys Minidump shows ntoskrnl.exe/hal.dll BSOD (0x0000003b) problem somewhere between dxgmms sys hal dll ntoskrnl exe I tried to look up some suggestions on internet but can't identify the problem I'd kindly ask you to help me to identify the cause to SW or HW I'm really unsure what's causing this Temps are fine and checked regulary where CPU is around C and GPU around C in high demanding scenes I really can't figure out what's causing this Thank you in advance for your help and time spent Edit In meanwhile I've found this How To Fix Dxgmms sys BSOD ntoskrnl.exe/hal.dll (0x0000003b) Blue Screen Errors BSOD

A:BSOD ntoskrnl.exe/hal.dll (0x0000003b)

Absolutely no help? No reply? :/

http://www.eightforums.com/bsod-crashes-debugging/67142-bsod-ntoskrnl-exe-hal-dll-0x0000003b.html
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Hello everyone I've been placed with this problem for a very VERY long time I can't ever seem to fix this problem I always have the ntoskrnl exe hall dll with ntoskrnl exe being more prominent I've been posting uncountable threads on the Microsoft Forums but I could never fix the problem It mostly happens when I play games and I am convinced it is my graphics card's fault I will list what I have done BSOD ntoskrnl.exe/hal.ll (0x0000003b) -Driver Verifier Crashed with dxgmms sys -Chkdsk f r -Sfc scannow -Memtest -Uninstalled every antivirus I had and made me use Windows Defender -Lowered graphics I can never seem to solve this problem and I think it might be the hardware Edit I deleted aosdriver sys and will see if the problem continues All the DMP files of it crashing https onedrive live com redir resi nt file c rar https onedrive live com redir resi nt file c rar https onedrive live com redir resi nt file c rar https onedrive live com redir resi nt file c rar https onedrive live com redir resi nt file c rar Please reply ASAP I really am getting annoyed by this Thanks in advance -blahblah Edit I used the SFTool to put it in so don't use the websites link

A:BSOD ntoskrnl.exe/hal.ll (0x0000003b)

Hi BlahBlah & Welcome to the forums ^_^,

Below has been provided an analysis of your dump files for informative purposes :-

Code:
**************************Wed Jun 25 06:24:44.793 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )

BugCheck 3B, {c0000005, fffff800e1d1ec02, ffffd000acfe4730, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)

BUGCHECK_STR: 0x3B

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: BLR.exe

FAILURE_BUCKET_ID: 0x3B_nt!KxWaitForLockOwnerShip

BIOS Version 1903

BIOS Release Date 07/11/2013

Manufacturer To be filled by O.E.M.

Product Name To be filled by O.E.M.

??????????????????????????????????????????????????????????????????????????????????????``
**************************Wed Jun 25 06:13:26.642 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys

Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShipWithIrql+14 )

BugCheck 1000007E, {ffffffffc0000005, fffff802e1adcc1c, ffffd0017f37ed98, ffffd0017f37e5a0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

PROCESS_NAME: System

BUGCHECK_STR: AV

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

FAILURE_BUCKET_ID: AV_nt!KxWaitForLockOwnerShipWithIrql

BIOS Version 1903

BIOS Release Date 07/11/2013

Manufacturer To be filled by O.E.M.

Product Name To be filled by O.E.M.

??????????????????????????????????????????????????????????????????????????????????????``
**************************Wed Jun 25 06:11:22.367 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )

BugCheck 3B, {c0000005, fffff802ca8b2c02, ffffd00023306d90, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)

BUGCHECK_STR: 0x3B

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: MsMpEng.exe

FAILURE_BUCKET_ID: 0x3B_nt!KxWaitForLockOwnerShip

BIOS Version 1903

BIOS Release Date 07/11/2013

Manufacturer To be filled by O.E.M.

Product Name To be filled by O.E.M.

??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Jun 24 08:14:45.438 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt!WheaReportHwError+63 )

BugCheck A, {ffffe000f1f9a4a8, f, 0, fffff8010d9c765b}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)

BUGCHECK_STR: AV

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

FAILURE_BUCKET_ID: AV_nt!WheaReportHwError

??????????????????????????????????????????????????????????????????????????????????????``
**************************Mon Jun 23 03:41:01.094 2014 (UTC + 5:30)**************************
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+1a28e )

BugCheck D1, {fffff80032ccbe7e, 2, 8, fffff80032ccbe7e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

BUGCHECK_STR: AV

DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME: watch_dogs.exe

FAILURE_BUCKET_ID: AV_VRF_CODE_AV_PAGED_IP_dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer

BIOS Version 1903

BIOS Release Date 07/11/2013

Manufacturer To be filled by O.E.M.

Product Name To be filled by O.E.M.

??????????????????????????????????????????????????????????????????????????????????????``


Below is a list of 3rd party drivers which are installed over your system :-

Code:
**************************Wed Jun 25 06:24:44.793 2014 (UTC + 5:30)**************************
SASKUTIL64.SYS Wed Jul 13 02:30:01 2011 (4E1CB5D1)
SASDIFSV64.SYS Fri Jul 22 04:33:00 2011 (4E28B024)
PxHlpa64.sys Mon Oct 17 19:59:34 2011 (4E9C3BCE)
GEARAspiWDM.sys ... Read more

http://www.eightforums.com/bsod-crashes-debugging/48954-bsod-ntoskrnl-exe-hal-ll-0x0000003b.html
Relevancy 78.26%

I get a BSOD every few minutes after I login, restarting the machine. Here's the log from Bluescreen Viewer:
 
====================­====================­==========
Dump File : 052413-53757-01.dmp
Crash Time : 5/24/2013 11:29:23 AM
Bug Check String : SYSTEM_SERVICE_EXCEP­TION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffffa80`03d00232
Parameter 3 : fffff880`089b6df0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-153­2)
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\­052413-53757-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 277,248
====================­====================­==========
 
Any ideas? Many thanks.
 

A:BSOD: 0x0000003b, NTOSKRNL.exe

Hi
 
Welcome to the "Bleeping Computer forum" 
 
Please post the full spec of you machine if it is an assembled one. If you have a laptop or branded PC, post the make and full model number.
 
In order to find the real culprit which caused Windows kernel to crash, we need to analyze the crash dump files. Follow my instructions.
 
1 ) Open "C:\Windows\Minidump" folder and look for any files with .dmp extension. If you can see the dump files, zip the folder and upload it to any free file hosting site like "mediafire" - http://www.mediafire.com/#myfiles . Post the download link to it in next reply.
 
2 ) Download "MinitoolBox" from http://www.bleepingcomputer.com/download/minitoolbox/
 
     Run the tool and select only the following tick boxes.
    
     - List last 10 event viewer errors
     - List installed programs
     - List devices
     - List minidumps
     - List users, partition and memory size
 
Now click "Go" and post the result in next reply.  If you can remember the last hardware or software change mention the details also.  

http://www.bleepingcomputer.com/forums/t/495701/bsod-0x0000003b-ntoskrnlexe/
Relevancy 77.4%

hi
I've been having BSOD for months now, at random times, most often when watching videos or listening music. When computer freezes, there's a strange buzzing noise coming from my speakers.

I have allredy updated audio and graphic card drivers and tested ram and hard drive...

A:BSOD 0x0000003B win32k.sys, ntoskrnl.exe

Hi hovnik.

Those BSODs are caused by avast.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff96000112aa7, fffff880093ef0b0, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+2d026 )

Followup: MachineOwner
---------
Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus (you may keep FLux there if you want).
Apply > OK
Accept then restart.
Let us know the results.

http://www.sevenforums.com/bsod-help-support/306518-bsod-0x0000003b-win32k-sys-ntoskrnl-exe.html
Relevancy 77.4%

Dear Support Win32k.sys, ntoskrnl.exe BSOD 0x0000003b, I have been taking random BSOD last months In many occasions it starts while being in-game for a while or while browsing in Modzilla at at the same time I have been trying to solve this issue for some time BSOD 0x0000003b, Win32k.sys, ntoskrnl.exe now I updated nearly everything re-installed Windows bit times already memory checks all fine These problems started after Windows XP was replaced by Windows Home Premium Bit on this console With Windows XP BSOD 0x0000003b, Win32k.sys, ntoskrnl.exe I had never any problems In the first months of this year I had no BSOD at all It all started halfway March In the same month NVIDIA released GeForce Driver I have still no clue if this Driver was and still is causing it After a fresh Windows install the PC will run alright for some weeks maybe a month At one moment I will get BSOD every - days Soon it will change to once a day Then it will be like - random each day I have tried nearly everything BSOD x b Win k sys ntorkrnl exe are causing the crashes Windows Support however offers a dozen of different HOTFIXES for this issue I do not know which one to take or if any would work I have added the File ENIGMA-wo - - zip as requested Cheers FunsBuns

A:BSOD 0x0000003b, Win32k.sys, ntoskrnl.exe

Code:
fffff880`086fa258 fffff880`03e7e5bfUnable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
aswSnx+0x305bf
Driver Reference Table

WinDBG blames Avast. Uninstall it completely, and replace with MSE.

Love from,
Support

http://www.sevenforums.com/bsod-help-support/333675-bsod-0x0000003b-win32k-sys-ntoskrnl-exe.html
Relevancy 77.4%

Got my very first BSOD on a brand new system that is just a few months old! doh! Would appreciate any and all help to make it the last. Thank you!

Using BlueScreenView from NirSoft shows:



Dump File
102411-20841-01.dmp

Crash Time
24/10/2011 8:47:48 PM

Bug Check String
SYSTEM_SERVICE_EXCEPTION

Bug Check Code
0x0000003b

Parameter 1
00000000`c0000005

Parameter 2
fffff800`01fbf1f9

Parameter 3
fffff880`09bc6aa0

Parameter 4
00000000`00000000

Caused By Driver
ntoskrnl.exe

Caused By Address
ntoskrnl.exe+7cc40

File Description
NT Kernel & System

Product Name
Microsoft? Windows? Operating System

Company
Microsoft Corporation

File Version
6.1.7601.17640 (win7sp1_gdr.110622-1506)

Processor
x64

Crash Address
ntoskrnl.exe+7cc40

Stack Address 1

Stack Address 2
Stack Address 3
Computer Name
Full Path
C:\Windows\Minidump\102411-20841-01.dmp

Processors Count
4

Major Version
15

Minor Version
7601

Dump File Size
274,752

A:BSOD: SYSTEM_SERVICE_EXCEPTION ntoskrnl.exe 0x0000003b

Hi.
http://www.sevenforums.com/crashes-d...tructions.html

http://www.sevenforums.com/bsod-help-support/193676-bsod-system_service_exception-ntoskrnl-exe-0x0000003b.html
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Hi folks,

I'm a bit stumped on this error and was hoping some fine gents would have the time to look at this dump and see what might be causing my blue screens. It started in the last two weeks while I was playing SWTOR or HoN. There was no rhyme or reason when it happened, seems pretty random other than it happens while gaming. It's only happened about 5 times, but that seems consistent enough to make me worry.

Unfortunately I don't know what else has changed on my system other than installing Asus AI Suite and EVGA Precision for monitoring / fan control.

Please see the relevant dump files attached (Both seem different which is a bit odd... ).

I would appreciate any help.

Thank you, J

A:BSOD ntoskrnl.exe+75bc0 (0x0000003b) - While gaming

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for btwdpan.sys
*** ERROR: Module load completed but symbols could not be loaded for btwdpan.sys
fffff880`07f68000 fffff880`07f84000 btwdpan T (no symbols)
Loaded symbol image file: btwdpan.sys
Image path: \SystemRoot\system32\DRIVERS\btwdpan.sys
Image name: btwdpan.sys
Timestamp: Tue May 17 00:28:06 2011 (4DD13B7E)
CheckSum: 000196E2
ImageSize: 0001C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Issue seems to emanate from an old Broadcom blue tooth LAN driver. See if you can install an updated driver from here:
Ethernet NIC Driver Downloads | Broadcom

http://www.sevenforums.com/bsod-help-support/356627-bsod-ntoskrnl-exe-75bc0-0x0000003b-while-gaming.html
Relevancy 76.54%

I am getting this on a daily occurence basis. This only happens once upon cold booting per day usually

And also caused by dxgkrnl.sys, error MEMORY_MANAGEMENT

This looks like a video related issue to me ?

What should I do ?

I am using a Gigabyte ATI Radeon 5870 and pretty sure drivers are updated, but can try again
- I used to overclock by machine but have loaded back to optimized defaults
- Loaded a fresh install of Windows 10 on my SSD

As per BSOD posting instructions , logs zip as attached and screenshot of Bluescreen viewer too

A:How do I fix this BSOD? 0x0000001a /0x0000003b caused by ntoskrnl.exe

Please create here a new thread for your problem and download the tool for Windows 10 from here

http://www.sevenforums.com/bsod-help-support/397523-how-do-i-fix-bsod-0x0000001a-0x0000003b-caused-ntoskrnl-exe.html
Relevancy 76.54%

I have been having a rash of BSOD over a period of many months I began having BSODs ntoskrnl Ntoskrnl 0x0000003b, hal.dll, nvlddmkm BSOD rashes: during alt-tabbing while gaming and on wake-up BSOD rashes: Ntoskrnl 0x0000003b, hal.dll, nvlddmkm from sleep It seemed to not BSOD rashes: Ntoskrnl 0x0000003b, hal.dll, nvlddmkm happen if I disconnected my nd monitor So I figured my vid card was starting to go So I swapped cards Problem went away for awhile then nvlddmkm bsod on sleep-wakeups so that pointed to the swapped vid card drivers Reinstalled those and I was good for days Had some BSOD related to my webcam drivers which I have had problems with in the past so I reloaded those as usual and I was fine lvrs bsod Then a BSOD Relating to an Motion Enjoy ps controller driver on sleep-wakeup uninstalled then I was good for or days Have had one hal dll w ntoskrnl bsod during normal use using browser And now just recently nvldd w ntoskrnl bsod again on wake-up which is pointing back to vid drivers These bsods don't happen every day or wake-up sometimes they can go or days with no problem You can check the dump files but the codes are mostly x b e and d Ran memtest for hrs with no errors

A:BSOD rashes: Ntoskrnl 0x0000003b, hal.dll, nvlddmkm

Had the 3b bsod involving nvlddmkm.sys again after 4 days since the last 3b (which was caused by win32k.sys). These still happen on wake-up from sleep. Any ideas yet? I may run driver verifier today.

http://www.sevenforums.com/bsod-help-support/355544-bsod-rashes-ntoskrnl-0x0000003b-hal-dll-nvlddmkm.html
Relevancy 76.54%

last i remember that happend after i press alt+f4 while playing PES 2015
with bluescreenview. it suggested that ntoskrnl.exe win32k.sys are caused this

here my spec :
Laptop Asus A43SA
Intel Core i3 2330m
Radeon 6730m 2GB >>driver = amd-catalyst-omega-14.12-with-dotnet45-win7-64bit
HDD 640 gb
win 7 Home Premium 64 bit
Antivir = Avast


sorry if my english bad

A:BSOD after press alt+f4 0x0000003b ntoskrnl.exe win32k.sys

Remove Avast and replace with MSE.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.



   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.




Install Service Pack One: Learn how to install Windows 7 Service Pack 1 (SP1)

http://www.sevenforums.com/bsod-help-support/356327-bsod-after-press-alt-f4-0x0000003b-ntoskrnl-exe-win32k-sys.html
Relevancy 76.54%

Windows 7 64 Bit Professional
Asus m4a78t-e
Phenom ii x4 955
Western Digital 500GB HD
8 Gig Kingston DDR3 RAM
MSI ATI Radeon 4870

I'm having the same BSOD errors even after doing the following:

1. I Replaced the Hard drive, and did fresh reinstall of Windows on it.
2. I Replaced the RAM
3. I Replaced VideoCard to Radeon 6870..Still had issues so went back to old one and still having these issues.

Attached is the BSOD memdump files via Dump and Sys file collection app

I am left to think my motherboard or CPU is at fault since I've used the process of elimination on the rest of the hardware..Any advice would be greatly appreciated

A:BSOD 0x0000003B ntoskrnl.exe on NEW BUILD..please advise :)

You are using the old version of the asus tune up utility.
You can either try replacing the utility. OR since I actually have an asus board myself I can just give you an updated version of the driver file for you to drop into c:\windows\system32
Which should at least be enough to stop the crashing.
Personally I suggest removing the util and pasting in the newer driver version afterwards just to be safe.

Needless to say the version you have there doesn't even work right with xp, let alone win 7.

http://www.sevenforums.com/bsod-help-support/220017-bsod-0x0000003b-ntoskrnl-exe-new-build-please-advise.html
Relevancy 76.54%

I've had 2 BSODs within 20 minutes of eachother so I decided to fix this right away, the error is

SYSTEM_SERVICE_EXCEPTION
0x0000003b
ntoskrnl.exe+70600

If there is any additional info i need to post I'll try to get it I've neve rhad one of these, im currently running in safe mode though
Windows 7:
- x64
- Original OS
- OEM
- nearly a year
- nearly a year

A:BSOD(ntoskrnl.exe+70600) error 0x0000003b

> We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.




> The following actions might prevent an error like this from happening again:

* Download and install updates and device drivers for your computer from Windows Update.

* Scan your computer with Malwarebytes free.
{Download it, update it immediately & do a full system scan.}

*http://www.malwarebytes.org/products

Check your hard disk for errors.

Disk Check

http://www.sevenforums.com/bsod-help-support/207630-bsod-ntoskrnl-exe-70600-error-0x0000003b.html
Relevancy 76.54%

I have had a problem booting up my laptop with a Blue Screen of Death error "0x0000003b" caused by "ntoskrnl.exe"

Attached is the DMP file and my system info. I apologise if I have done anything wrong, I am a noobie here.

Thanks in advance.
- Quanny.

A:BSOD booting up Laptop, 0x0000003b, ntoskrnl.exe

Hello Quanny and welcome to Sevenforums.

* When did you start experiencing these crashes?
* What diagnoses have you done so far?
* Is your computer still available for RMA?

BSOD Analyse


Code:
**************************Mon Aug 27 17:34:57.076 2012 (UTC + 2:00)**************************
BugCheck 3B, {c0000005, fffff8000354623c, fffff880058f8d70, 0}
Probably caused by : ntkrnlmp.exe ( nt!PsCheckThreadCpuQuota+8c )
??????????????????????????????????????????????????????????????????????????????????????``
**************************Sun Aug 12 16:24:34.614 2012 (UTC + 2:00)**************************
BugCheck A, {ff, 2, 1, fffff800034fccf2}
Probably caused by : tcpip.sys ( tcpip!InitializeEndpointContextFromParentContext+18 )
??????????????????????????????????????????????????????????????????????????????????????``
**************************Thu Jun 23 13:25:49.195 2011 (UTC + 2:00)**************************
BugCheck 3B, {c0000005, fffff800032c64b4, fffff88008210d60, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExAcquireResourceExclusiveLite+54 )
??????????????????????????????????????????????????????????????????????????????????????``
We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.



   Tip
If you're having a custom customization layer on your Aero, it's likely to get restored to default.
Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

SFC /SCANNOW Command - System File Checker

Most important, answer the questions and I'll dig your issue.

Best Regards,
Frederik.

http://www.sevenforums.com/bsod-help-support/249394-bsod-booting-up-laptop-0x0000003b-ntoskrnl-exe.html
Relevancy 76.54%

Been getting BSOD for the past 2 months or so.

Happens sometimes while watching a movie or when it's just idle downloading a torrent.

Please help, thanks.

I attached the zip file.

System Spec
- Windows 7 Ultimate x64
- Age of system: approx. 3 months
- Age of OS installation: approx. 3 months

A:BSOD, tcpip.sys, ntoskrnl.exe, 0x000000D1, 0x0000003B

Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.







  
Quote: Originally Posted by H2SO4


These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.


The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For NVIDIA:Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
Restart your computer
Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
If any remain of the above, uninstall one at a time
If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed

For AMD:Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):Click Start Menu
Right Click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Expand Display adapters
Do the following for each adapter (in case you have multiple display cards)Right click the adapter
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

Alternatively:Login as an adminstrative user
Click Start Menu
Click Control Panel
Click Hardware and Sound
Click Device Manager (the last link under Devices and Printers)
Expand Display adapters
Do the following for each adapter (... Read more

http://www.sevenforums.com/bsod-help-support/231894-bsod-tcpip-sys-ntoskrnl-exe-0x000000d1-0x0000003b.html
Relevancy 76.54%

Hello

Had this problem for awhile now reinstalled windows for a 3rd time in 3 days.

Things ive tried so far:
Removed & Reseated gfx card
Downgraded to 310.90 nvidia driver
Reinstalled windows 7
Reinstalled the drivers from my motherboards website

So far i recieve this BSOD randomly usually when im playing the game TERA (Not playing any other games currently) also havent had bsod when browsing the internet i haven't had a BSOD.
I have received a Freeze though once, screen totally froze, had to restart my PC.

I have 4 mini dumps lost a few when reinstalling windows.
Really lost now not sure what to do.

Thank you for any help

A:BSOD - SYSTEM_SERVICE_EXCEPTION - ntoskrnl.exe+75c00 - 0x0000003b

Hi,
All four of your crash dumps point towards Nividia Video Drivers:

Code:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80001e8c079, fffff8800892de10, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

WARNING: Unable to verify timestamp for nvlddmkm.sys
ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Dated: Fri Mar 15 01:37:00 2013

As you have the latest driver installed and have tried other versions, please download and
install this stable Nvidia driver for testing purposes:

1. Download and install Driver Fusion.
2. Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
3. If it says the the free version of Driver Fusion cannot remove all the elements, stop there and follow Drivers - Clean Left over Files after Uninstalling
4. Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Also stress test the Graphics Card using Furmark:
Video Card - Stress Test with Furmark

Is the computer hot? Report back the heat of the computer after a couple of hours of normal usage.
Upload a screenshot of the summery tab of Speccy.

Run SFC to check the integrity of all Windows 7 system files:
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt
(Note: there is a space between SFC and /scannow)
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html


   Tip
Run these tests overnight


Cheers
Dave

http://www.sevenforums.com/bsod-help-support/286334-bsod-system_service_exception-ntoskrnl-exe-75c00-0x0000003b.html
Relevancy 76.54%

Hello I have been having this BSOD for about half a year now and I don't know why it is happening It always happens when I'm gaming not any other time it recently happened during Deus Ex and before that a varied amount of times with games like Jagged gaming ntoskrnl.exe BSOD error 0x0000003b when Alliance and Dark Messiah The good thing is that it doesn't happen often but it definitely is getting annoying The thing that frightens me is that it may be a problem with my hardware as I had ntoskrnl.exe BSOD error 0x0000003b when gaming reformatted my hard drive about three months ago and even after the reformat I still get BSODs Now the truly puzzling thing about this is before the reformat my BSODs while still being caused by ntoskrnl exe were usually x NTFS FILE SYSTEM errors while now they are all x b SYSTEM SERVICE EXCEPTION errors My processor is overclocked to ghz but it's stable and runs cool and I don't think it would cause that type of error My RAM is on default everything stock voltage mhz and manufacturer recommended timings This BSOD has happened to me while and without my video card being overclocked which is also stable -- to my knowledge so this further confuses me on why this would happened I really don't understand I don't see how it could be the software since I've been having BSODs before and after a total reformat And I don't particularly like ntoskrnl.exe BSOD error 0x0000003b when gaming the idea of RMAing a component and being without a computer for - weeks Any help is appreciated

A:ntoskrnl.exe BSOD error 0x0000003b when gaming

Welcome

ntkrnlmp.exe is not the true cause of your crash.
What antivirus are you using?

Please refrain from using 3rd party defrag programs.

Code:
Start Menu\Programs\Ableton\Live 8.2.2 Public:Start Menu\Programs\Ableton\Live 8.2.2 Public
Start Menu\Programs\Auslogics Public:Start Menu\Programs\Auslogics Public
Start Menu\Programs\Auslogics\Disk Defrag Public:Start Menu\Programs\Auslogics\Disk Defrag Public
Uninstall using revo uninstaller, use the inbuilt defrag program of windows 7. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Disk Defragmenter - Open and Use

You should get the latest version of your graphic card drivers installed.

Code:
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6268, 360.00 KB (368,640 bytes), 7/27/2012 9:14 PM)
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall the ATI related stuff. Delete remnants of its driver using Driver Sweeper


Code:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
BugCheck 3B, {c000001d, fffff80002ecc3d6, fffff8800ab559b0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpReleaseResourceForThreadLite+46 )
For bug check 24,
Code:
STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
Run Disk Check on your hard disk for file system errors and bad sectors on it:
Disk Check

Keep us posted

http://www.sevenforums.com/bsod-help-support/260013-ntoskrnl-exe-bsod-error-0x0000003b-when-gaming.html
Relevancy 76.54%

Hi everyone I found this forum by googling quot BSOD after sleep quot I've lurked for about a week trying to solve my problem by reading other similar posts Though I've followed a lot of the steps I've seen here nothing seems to be clearing up my BSODs I've attached the appropriate zip file and I've filled out a on 0x0000003b SYSTEM_SERVICE_EXCEPTION Wake: BSOD ntoskrnl.exe lot of the relevant information about my system in my profile BSOD behavior every BSOD comes when I wake the computer from sleep but they don't come every time I wake it Specifically I have my case's power button set to S standby in the BIOS I use the button it to send to standby and to wake it up The BSODs are SYSTEM SERVICE EXCEPTION x b with one KMODE EXCEPTION NOT HANDLED x e mention nsoskrnl exe mention ks sys Related behavior I've been having trouble with my wireless adapter a TP-LINK TL-WDN Dual Band N PCIE When I first installed it including the drivers and network management software it was fine It picked BSOD on Wake: ntoskrnl.exe SYSTEM_SERVICE_EXCEPTION 0x0000003b up both of our router's bands Lately it hasn't been working well Often upon reboot it isn't recognized by Windows or it doesn't see both bands etc Often Steam starts in offline mode because it thinks there's no connection Steps already taken - updated wireless adapter drivers though the install behaves as if they were already up-to-date - updated MB and graphics card drivers - updated SSD firmware as needed of the SSDs I have wasn't current - BSOD on Wake: ntoskrnl.exe SYSTEM_SERVICE_EXCEPTION 0x0000003b ran MemTest for passes no errors - updated BIOS Other info I recently imaged my boot drive from one smaller SSD to another larger one There were a few hiccups but I don't remember the specifics I sorted those out and never got a BSOD though the system ran smoothly for several weeks until about a week ago More recently I installed a new heatsink for the CPU added an OCZ SSD that I got from a friend and I migrated my Steam games installs from an old Raptor to the OCZ SSD Thanks for taking any time to look at this and of course any help is greatly appreciated If there's anything I've excluded please let me know Chris

A:BSOD on Wake: ntoskrnl.exe SYSTEM_SERVICE_EXCEPTION 0x0000003b

Hi,

From your logs:


Code:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, 5399fc, fffff880090c2df0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
Followup: MachineOwner
---------
5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

Please either update or uninstall Total Recorder as all your logs show this as causing issues:


Code:

Driver: TotRec8.sys
Refers to: Total Recorder WDM audio filter driver
Website: Sound recording tools: Total Recorder - captures any audio from the Internet, records audio from CD, microphone, line-in, converts any sound formats to WAVE and MP3

You also have this driver present which is known for BSOD:


Code:

Driver: xusb21.sys
Refers to: XBox USB wireless controller
BSOD issues in Win7 with 2009 driver (found in mid-2012)
Dated: Thu Aug 13 23:10:17 2009
Please update or remove: Software Downloads | Microsoft Hardware

If after removal / updating you still experience further crashes, then post up a new log.

cheers

Dave

http://www.sevenforums.com/bsod-help-support/297486-bsod-wake-ntoskrnl-exe-system_service_exception-0x0000003b.html
Relevancy 76.54%

Hello

I am having random BSOD issues, just recently i download blue screen view
and at the top of the list it has ntoskrnl.exe that seemed to be causing the issue.

I will upload the minidump file if that makes things easier, besides that i don't know much else to report on, help is appreciated.

Thanks

A:Random BSOD error 0x0000003B ntoskrnl.exe

Yes it does make things easier, go ahead and post it
http://www.sevenforums.com/crashes-d...tructions.html

http://www.sevenforums.com/bsod-help-support/253015-random-bsod-error-0x0000003b-ntoskrnl-exe.html
Relevancy 75.68%

Hey there,

Thanks in advance for the read and the support but for the life of me I cant find out what's causing this.

I recebtly built a custom rig and everything ran fine until I installed assassins creed V.

The only thing I can think of is maybe Direct x11 is causing this?

I've attached the zipped file from the DM log collector.

Thanks a bunch!

Kind regards
Marthinus Strydom

A:BSOD randomly, error 0x0000003b ntoskrnl.exe+71f00

Hello,


Code:
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
DT have been known to cause problems in windows 7. Please uninstall.


Code:
Probably caused by : cdd.dll
I will be honest, I have never seen this one before, but I did some research, and it seems that it may be a RAM issue. So run a RAM - Test with Memtest86+ for atleast 8 passes!

Also lets run a SFC:





Quote:
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW


Post back results!

-Gamer

http://www.sevenforums.com/bsod-help-support/329851-bsod-randomly-error-0x0000003b-ntoskrnl-exe-71f00.html
Relevancy 75.68%

Hello all

Constant BSOD while playing FIFA and any other games... Already opened the PC cleaned contacts, cleaned inside tower, all drivers updated via Device Doctor and Driver Booster, and set up all voltages for hardwares manually because MoBo were doing it wrong, but now problem persists with:
BC STRING:SYSTEM_SERVICE_EXCEPTION
BC CODE: 0x0000003b
CAUSED BY DRIVER: ntoskrnl.exe
CAUSED BY ADDRESS: ntoskrnl.exe+735c0

Would appreciate any help given.

Thanks.

http://www.sevenforums.com/bsod-help-support/387258-bsod-playing-fifa-16-0x0000003b-ntoskrnl-exe-735c0.html
Relevancy 75.68%

Hi
I recently started getting BSOD while on Youtube/chrome. No idea why, I've done the MemTest and driver verifier but nothing came up. Also, checked all updates and used Lenovo's official updater to check BIOS and drivers. Have noticed that Chrome has been using a lot more RAM since the last update and my videos were splicing and not loading recently. BSOD doesn't occur when I'm on Word/Excel etc. but that could be coincidence.

Google came up with something about 'Microsoft IEEE 1394 driver stack' and a hotfix but I am not sure what needs to be done.

I have previously got a BSOD when my RAM was faulty but that was easily checked and fixed with new RAM. Can't figure out what's wrong this time. I've got an ex-office laptop and I have used it a lot but it's been looked after, would hate to lose all my stuff on here.

Hope someone here can help.

A:BSOD on Youtube/Chrome, error ntoskrnl.exe 0x0000003b

I have been noticing Google Chrome does freeze up way more often. I had a BSOD here not long ago either, same file name different error code though.

Makes one wonder if its a Chrome issue or not.

Will let a pro pipe in on that though.

http://www.sevenforums.com/bsod-help-support/315908-bsod-youtube-chrome-error-ntoskrnl-exe-0x0000003b.html
Relevancy 75.68%

I have multiple bsod's with "0x0000003b " bug check code.
This is the most recent one.
0x0000003b
00000000`c0000005
fffff800`03088e5e
fffff880`0a7a5ea0
00000000`00000000
Cause by driver/address: ntoskrnl.exe+75169

Recently installed new Mobo, PSU and CPU. I have tried reinstalling Vid driver, updating bios, installing all missing drivers, reseating gpu and rams, chkdsk, and Memtest(no error) .
Mobo/Cpu Z87-G45 Gaming/ i5 4670k
Psu Cx600 Cx 600 Watt Atx/Eps
Nvidia GeForce GTX 550 TI
Windows 7 64
No OC on anything.
the rest of my system info can be find inside .zip

Could it be faulty mobo and cpu thats causing this? can anyone help..
 

A:Random BSOD while gaming. 0x0000003b ntoskrnl.exe+75169

Are you running bit defender software? What antivirus software is installed? It could also be a Bigfoot wireless network driver issue, or a hard drive issue...
 

http://www.techspot.com/community/topics/random-bsod-while-gaming-0x0000003b-ntoskrnl-exe-75169.205303/
Relevancy 75.68%

Hi,
 
I am getting the below error in my win7 lap. I have attached the .dmp files as well. can you help me in identifying what could be the cause for this.
 
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
Additional information about the problem:
  BCCode: 50
  BCP1: FFFFF9811A5C26A0
  BCP2: 0000000000000000
  BCP3: FFFFF8800143EE60
  BCP4: 0000000000000005
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1
Files that help describe the problem:
  C:\Windows\Minidump\020214-16614-01.dmp
  C:\TEMP\WER-1627511-0.sysdata.xml
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
 
 
 

A:BlueScreen in Win7..Crash address: ntoskrnl.exe+75b80

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

http://www.bleepingcomputer.com/forums/t/522942/bluescreen-in-win7crash-address-ntoskrnlexe75b80/
Relevancy 75.68%

I've just received a new laptop in the last few days, however I'm encountering BSODs at random intervals. The laptop was a custom build by PCSpecialist, I've contacted their support, but as I'm not sure where the issue might lie I thought I'd post here.

When the laptop first booted it blue screened, however this hasn't recurred, Neverwinter always blue screens during start up, and then it's happened once while using Spotify and once while sorting out a second monitor (although this has worked fine since).

I ran Prime95 for a while with no issues, on both high-CPU and high-memory torture tests. However the Heaven benchmark blue screened during loading.

I've attached the information grabbed by the SF Diagnostics Tool. Let me know if there's anything else I can provide, thanks!

A:Blue screens of death on new laptop - ntoskrnl.exe+75b80

Code:
BugCheck 9F, {3, fffffa80075e4a10, fffff80000ba2748, fffffa800a907010}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : pci.sys

Code:
0: kd> !irp fffffa800a907010
Irp is active with 4 stacks 3 is current (= 0xfffffa800a907170)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 16, 0] 0 0 fffffa80075e4a10 00000000 fffff8800f38e0b4-fffffa800b4fc010
\Driver\pci nvlddmkm
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 fffffa8009927480 00000000 00000000-00000000 pending
\Driver\nvlddmkm
Args: 00000000 00000001 00000001 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800bab0f90

Args: 00000000 00000000 00000000 00000000

Code:
0: kd> lmvm nvlddmkm
start end module name
fffff880`0f24c000 fffff880`0fe83000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Wed Oct 23 07:21:50 2013 (52676AFE)
CheckSum: 00C0CF0F
ImageSize: 00C37000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your nVidia graphics card driver to the latest WHQL version, it seems to be causing problems in most of the dump files. The latest dump file revealed that it was causing some kind of pool leak or excessive resource consumption.


Code:
0: kd> !devobj fffffa80075e4a10
Device object (fffffa80075e4a10) is for:
Cannot read info offset from nt!ObpInfoMaskToOffset
\Driver\pci DriverObject fffffa80069cc280
Current Irp 00000000 RefCount 0 Type 00000023 Flags 00001040
DevExt fffffa80075e4b60 DevObjExt fffffa80075e4f88 DevNode fffffa80075e5b90
ExtensionFlags (0000000000)
Characteristics (0x00000100) FILE_DEVICE_SECURE_OPEN
AttachedDevice (Upper) fffffa80075e5e40 \Driver\ACPI
Device queue is not busy.

http://www.sevenforums.com/bsod-help-support/312144-blue-screens-death-new-laptop-ntoskrnl-exe-75b80.html
Relevancy 74.82%

Hi guys I've lately been getting very frequent blue screens They've been occurring for a while but until the last few days they've been rare Now they are happening every few hours randomly and can be triggered 0x0000003b, info BSOD ntoskrnl.exe, 0x1000007e, attached Frequent after I spend minutes in Photoshop Looking at the minidumps in BlueScreenView I can see ntoskrnl exe in every entry and most crashes are either error x b or x e PC Frequent BSOD 0x0000003b, 0x1000007e, ntoskrnl.exe, info attached is months old the Windows install is months old I had to reinstall windows due to an issue with my SSD which caused my PC not to boot It was due to a known issue with Vertex drives which could be part of the problem I will be running Memtest overnight to test for errors System Specs Windows Ultimate x full retail Intel Core i K Asus P Z -V Pro G SKILL Ripjaws GB DDR - Nvidia Geforce GTX GB Asus Xonar DG Soundcard OCZ Vertex II SSD WD Caviar Green TB HDD Corsair Professional HX W PSU Any help is much appreciated Thanks

A:Frequent BSOD 0x0000003b, 0x1000007e, ntoskrnl.exe, info attached

SSD's have been problematic recently. We've seen numerous BSOD's due to them. Here's the info that I have so far:





Quote:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum


If you are overclocking, please stop while we're troubleshooting.

Only running the memory dumps from 2012 (9 of them).

perfmon reports a problem with your nVidia program. Please do the following:
- download a fresh copy of the latest Win7 x64 drivers from the nVidia site here: Graphics Driver - GeForce 285.62 Driver - GeForce
- uninstall the nVidia stuff from your system
- install the freshly downloaded drivers
- monitor for further BSOD's

Many device drivers aren't installed on your system. Please visit the Asus support site for your mobo ( ASUSTeK Computer Inc. - Motherboards- ASUS P8Z68-V PRO ), enter your OS info (Windows 7 64bit) and download/install ALL drivers/programs for your system.





Quote:
SM Bus Controller PCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_05\3&11583659&0&FB The drivers for this device are not installed.

Universal Serial Bus (USB) Controller PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&108ABD8A&0&00E4 The drivers for this device are not installed.

Universal Serial Bus (USB) Controller PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&DDEC341&0&00E1 The drivers for this device are not installed.

PCI Simple Communications Controller PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04\3&11583659&0&B0 The drivers for this device are not installed.

Not Available USB\VID_0CF3&PID_3000\6&DF2EE03&0&7 The drivers for this device are not installed.
This is most likely an Atheros AR3011 Bluetooth device

Ethernet Controller PCI\VEN_8086&DEV_1503&SUBSYS_849C1043&REV_05\3&11583659&0&C8 The drivers for this device are not installed.


You do not have SP1 installed, please do this also:





Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read t... Read more

http://www.sevenforums.com/bsod-help-support/208679-frequent-bsod-0x0000003b-0x1000007e-ntoskrnl-exe-info-attached.html
Relevancy 74.82%

Hello

My computer BSOD about 9-10 times a day and it's quite annoying.
Here is what I tried:
1. Upgraded from windows 7 to windows 10
2. Ran memtest - RAM had about 30 problems but then I put the ram in another computer and ran the test there-> 0 errors
3. Updated GPU drivers
4. Ran scannow from command prompt ->no problems

I attached the minidump of one of the most common type of BSOD(by ntoskrnl.exe)

Can someone please identify the problem? Im clueless about BSOD. Thank you

A:ntoskrnl.exe causing BSOD at random times , error 0x0000003b

Hi SmithyBoy,

I'll go deeper on the memtest part.
Did you run memtest on each stick in each used slot separated from the other sticks?

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

http://www.tenforums.com/bsod-crashes-debugging/35161-ntoskrnl-exe-causing-bsod-random-times-error-0x0000003b.html
Relevancy 74.82%

I just built a brand new system and to my dismay have have several bsod's I believe I have all the up to date drivers and have tried running memtest but found no errors I've run a disc check and also run sfc scannow times I've run driver Verify Still having bsod's so it's probably a driver BSOD: Multiple 0x0000003b, Codes: Error etc ntoskrnl.exe 0x00000024, issue right System Specs Microsoft Windows Home Premium -bit Intel R Core TM i - K CPU GHz ASRock Z Extreme Gen BIOS Date Ver Seagate TB HDD NVIDIA GeForce GTX Ti CORSAIR Vengeance gb DDR I've had some windows updates that fail to install One of which is sp I've tried using the system update readiness tool provided by MS Download System Update Readiness Tool for Windows for x -based Systems KB August - Microsoft Download Center - Confirmation which sucessfully installed the hotfix but sp still wouldn't install I followed MS's instructions to insert my win BSOD: ntoskrnl.exe Multiple Error Codes: 0x0000003b, 0x00000024, etc disk and install win as an upgrade with updates installed from the internet but still have some bsod's I'm also not sure if it's worth noting that my libraries are no longer working see attached jpg I've attached my dmp files from before the win upgrade and after I would be grateful for any help

A:BSOD: ntoskrnl.exe Multiple Error Codes: 0x0000003b, 0x00000024, etc

When I get home from work I'm going to try seating the ram in different mobo slots and try them out individually. If that doesn't work I'm going to try a clean windows install on another HDD I have. I'll post afterwords.

http://www.sevenforums.com/bsod-help-support/216647-bsod-ntoskrnl-exe-multiple-error-codes-0x0000003b-0x00000024-etc.html
Relevancy 74.82%

This is a custom-built desktop system I built it at the end of September and it has been running fine with no problems up until this month Since the beginning of the month it has BSODed times Dec nd Dec th Dec th and today Dec nd Each time using quot BlueScreenView quot it shows that the driver causing it was quot ntoskrnl exe quot and occurring random 0x0000003b code: BSOD at error ntoskrnl.exe, in the error code was x b For the BSOD that happened today Windows did not capture a minidump for some reason so I can only speculate that it was the same error There is no real consistency in what BSOD occurring at random in ntoskrnl.exe, error code: 0x0000003b causes it The screen will just randomly quot mess up quot with kaleidoscopic distortion any sound playing will stutter BSOD occurring at random in ntoskrnl.exe, error code: 0x0000003b and then the system crashes to a BSOD I have installed no new hardware since I built the computer The last two programs I installed before this began were Skyrim Nov th and CDBurnerXP Nov th It's hard for me to see how either of these could be the culprit since BSOD occurring at random in ntoskrnl.exe, error code: 0x0000003b it has never BSODed while they were running My only quot guess quot as to what might cause it is a partitioning issue When I first installed Win it took up the whole disk TB with one partition Later I created separate OS and DATA partitions However the Windows disk management utility did not allow me to create the OS partition of the size I wanted it limited me to something like GB I used GParted on an Unbuntu live USB to make the partitions I desired GB OS and GB DATA I think this was a month before and BSODs showed up If this is the problem I will just have to re-intall Windows I may do that anyway since I am going to install a separate hybrid drive for OS and applications Unfortunately I have no system restore points from before Dec th Memtest about passes the Windows memory testing utility and disk check have found no errors I have not run Driver Verifier but I will soon System Specs in quote Quote System Manufacturer Model Number Custom Built OS Windows Home Premium bit OEM disc CPU AMD Phenom II X GHz Motherboard Asus M A T-V EVO Memory G SKILL Ripjaws GB x GB -Pin DDR SDRAM DDR Graphics Card s Asus ATI Radeon HD GB DDR Sound Card Integrated Monitor s Displays Acer AL quot Screen Resolution x Hard Drives SAMSUNG Spinpoint F HD SJ TB RPM MB Cache SATA Gb s quot PSU CORSAIR Enthusiast Series TX V W ATX V v quot dump zip quot contains the minidump folder the system health report HTML and the quot Windows NT BSOD jcgriff quot report The system health report is kind of messed up it doesn't seem to know that I have antivirus installed PC Tools AV Free and also claims that the quot PC Tools Data Store quot is not installed properly Not really sure what that even means Will update later if Driver Verifier comes up with anything

A:BSOD occurring at random in ntoskrnl.exe, error code: 0x0000003b

Driver Verifier returned something interesting. When I restarted, Windows initially failed to start, going to a BSOD I had never seen before: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION with an error code of 0x000000c1. When I next restarted, Windows ran startup recovery and asked me to restore to a restore point. After that, it started normally. For some reason, this BSOD also did not create a minidump.

http://www.sevenforums.com/bsod-help-support/204010-bsod-occurring-random-ntoskrnl-exe-error-code-0x0000003b.html
Relevancy 74.39%

- x64
- Original OS Windows 7 Ultimate x64
- Full Retail

- System was assembled in January, 2011 - Home build
- OS has not been re-installed

Nothing was installed / no hardware was added before this incident began occurring.

Thanks for any help you can provide.

A:BSOD on shutdown - SYSTEM_SERVICE_EXCEPTION -0x0000003B

These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.
* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid > update its Driver.



Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.



Using Driver Verifier to identify issues with Windows drivers for advanced users

http://www.sevenforums.com/bsod-help-support/213227-bsod-shutdown-system_service_exception-0x0000003b.html
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Hello everyone I'm embarrassed to have to have to ask for help however I'm unsure how to proceed with troubleshooting my self I will include the dump file zip I have ran a SFC scan and it came back clean My next step is to run a memory check however I don't have a copy of memtest I have downloaded it but I can't burn the iso no cd drive and I don't have a usb drive My plan is to get the program burnt from another computer and run it this weekend I'm hoping someone will have the opportunity to look over the dump file and notice something that would help me resolve the issue I do not have overclocking set up right now although I was planning to in the future I am using the H i liquid cooler and my temps stay around c or less so I don't think heat is an issue The gpu gets to c when gaming It's a gtx on an asus x hz display I don't know if those details help or are just unnecessary I'm just trying to think of any additional information that would help Thanks in advance respectfully Jeremy

A:BSOD: WOW,DOTA2,Skyrim,ESO 0x0000003b normally on shutdown after

I'm not sure if it was the cause but...my windows 7 had no updates even to SP1 and I read that my nvedia gpu driver could be unable to work properly with such an old version because it's developed with the updates in mind. I don't know if this is a real reason but I updated windows 7 to current version.

http://www.sevenforums.com/bsod-help-support/374494-bsod-wow-dota2-skyrim-eso-0x0000003b-normally-shutdown-after.html
Relevancy 66.22%

Hello everyone.

I need to ask for some advice on solving a BSOD error I'm experiencing.
When I shut down my laptop, the screen will go black for about 10 minutes, then eventually reboot. The only way to actually shut down is to hold down the power button during the 'black screen' phase. After the laptop reboots, it will say that Windows has recovered from an unexpected shutdown, or words to that effect.

After some troubleshooting, BlueScreenView indicates a DRIVER_POWER_STATE_FAILURE error, caused by ntoskrnl.exe (ntoskrnl.exe+cdabf), however I am not sure what to do next, and to how to go about fixing this safely.

I have performed a Memory Test and no errors came up.

Any advice on resolving this would be greatly appreciated.


System Info:
Vista x86 (32 bit)
Original OS, Home Premium w/SP2
OEM
Hardware is approx 5 years old
OS installation 5 years old (same as hardware)

A:BSOD when trying to shutdown - ntoskrnl.exe

Welcome
Hopefully we can solve your BSOD problem, quickly. It appears that the problem is caused by
Stwrt.sys file description
This is a driver that is a component of
IDT PC Audio. It is manufactured bye IDT INC. Either go to the website and update the driver or remove the applicable software.

http://www.vistax64.com/crashes-debugging/297157-bsod-when-trying-shutdown-ntoskrnl-exe.html
Relevancy 66.22%

Hello I fairly recently built my own computer and it has been working great except for the occasional BSOD on shutdown I will shutdown the computer and it will hang on shutting down for quite some time minutes and then it will go to a DRIVER POWER STATE FAILURE BSOD I use the BSOD shutdown on ntoskrnl.exe - program BlueScreenView to inspect the minidump files and more often than not the BSOD is related to the ntoskrnl exe Sometimes there are other files involved but ntoskrnl exe is always one of them Once it was hal dll tcpip sys win k sys atipmdag sys and ntfs sys Ntoskrnl BSOD on shutdown - ntoskrnl.exe exe was always mentioned in BlueScrenView along with one of these more recently it was BSOD on shutdown - ntoskrnl.exe only Ntoskrnl exe This only started happening fairly recently and for a couple months after building the computer I never had any of these problems Something worth mentioning I use the program ReadyDriverPlus to automatically disable Driver Signature Enforcement for Win so I can use the ATI Tray Tools program to better control my graphics card I had a slight mishap when installing this program and BSOD on shutdown - ntoskrnl.exe I uninstalled it via control panel and every time I started up the computer from then on out it would automatically go to the screen during startup where you can select quot Disable driver signature enforcement quot and quot Safe mode quot and the other startup options It would not automatically select driver signature enforcement now that it was uninstalled but the screen would pop up and it would show ReadyDriverPlus next to Windows on the startup screen mentioned So some files must have lingered after un-install I installed ReadyDriverPlus again and now each time the computer starts up it will got to that screen and instead of showing one ReadyDriverPlus entry it will show two next to the Windows selection I am not sure if this has caused some of the issues or not if I knew a way to completely remove the lingering settings for this program I would Although as I said I am not sure this is an issue I am an advanced user and know quite a bit about computers and how they work I am not sure if this is a hardware issue or something else I have run MemTest for hours and no issues showed up so there is that Computer specs i - ghz ATI HD x GB OCZ DDR RAM running mhz advertised running speed Asus P T Deluxe V mobo Auzentech Prelude X-fi sound card x Samsung Spinpoint F TB HDD's x Western Digital Caviar Black TB HDD Antec Tower Case Win x Thanks in advance I attached a dmp of the most recent BSOD

A:BSOD on shutdown - ntoskrnl.exe

Hi -

BlueScreenView will typically list ntoskrnl.exe, ntkrnlmp.exe, ntkrnlpa.exe or ntkrpamp.exe as the probable cause of a BSOD. ntoskrnl.exe (and the others) = the NT Kernel & Executive and is a default of sorts. Debugging Tools for Windows may also list NT as the probable cause, but less frequently.

Seeing hal.dll, tcpip.sys, win32k.sys, ati, ntfs.sys, etc... in your post as listed BSOD probable causes is troublesome as varying bugchecks and p/c are indicative of unknown hardware failure. Disabling driver signing certainly is not helping here, in my opinion.

Let's get kernel memory dumps and system information and see what clues they yield.

Please follow these instructions --> BSOD Posting Instructions

Attach the resulting zip files to your net post.

After that, run --> DRIVER VERIFIER - Windows 7 & Vista

Per Driver Verifier instructions, the desired outcome is a BSOD naming a 3rd party driver.

Regards. . .

jcgriff2

.

http://www.techsupportforum.com/forums/f299/bsod-on-shutdown-ntoskrnl-exe-488751.html
Relevancy 65.79%

Lately, my PC has been blue-screening after shutdown. Never during anything, but once I hit shutdown, it logs off, shuts down, and then just before I would expect all the case lights to turn off, I get an irql_not_less_or_equal ntoskrnl.exe BSOD.

From what I've gathered from Google, this is a driver issue, and the only help offered was nonspecific. I'm supposed to turn off all drivers and turn them on one by one, restarting in between, until I find the offender.

Considering the sheer number of drivers on this PC, as well as the time involved in turning on each one individually, I was hoping to get some help reading the dumpfiles for anything to point me in the right direction.

Attached is the .zip of the DM Log Collector.

A:BSOD on shutdown, irql_not_less_or_equal ntoskrnl.exe

Hi Rufus2468.

The crash dumps are pointing to avast! Antivirus Stream Filter driver.

Uninstall Avast using Avast Uninstall Utility. At least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD.
__________________________________

Code:
BugCheck D1, {17851be1, 2, 1, fffffa8015426628}

*** WARNING: Unable to verify timestamp for aswStm.sys
*** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
Probably caused by : aswStm.sys ( aswStm+4e68 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000017851be1, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffffa8015426628, address which referenced memory

Debugging Details:
------------------
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003d10100
GetUlongFromAddress: unable to read from fffff80003d101c0
0000000017851be1 Nonpaged pool

CURRENT_IRQL: 2

FAULTING_IP:
+255674e2e450
fffffa80`15426628 0000 add byte ptr [rax],al

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: System

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

DPC_STACK_BASE: FFFFF88006122FB0

TRAP_FRAME: fffff8800611aaf0 -- (.trap 0xfffff8800611aaf0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000017851be1 rbx=0000000000000000 rcx=fffffa8017161250
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffffa8015426628 rsp=fffff8800611ac80 rbp=00000000ffffffff
r8=fffff8800611ac48 r9=0000000000000000 r10=0000000000000000
r11=fffff8800611ac70 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po cy
fffffa80`15426628 0000 add byte ptr [rax],al ds:00000000`17851be1=??
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80003ad6469 to fffff80003ad6ec0

STACK_TEXT:
fffff880`0611a9a8 fffff800`03ad6469 : 00000000`0000000a 00000000`17851be1 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0611a9b0 fffff800`03ad50e0 : 00000050`00000000 fffffa80`14bb8080 fffff880`00000007 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0611aaf0 fffffa80`15426628 : 00000000`00000001 fffff880`06ef9e68 fffffa80`0cb68c38 00000000`00000000 : nt!KiPageFault+0x260
fffff880`0611ac80 00000000`00000001 : fffff880`06ef9e68 fffffa80`0cb68c38 00000000`00000000 00000000`00000000 : 0xfffffa80`15426628
fffff880`0611ac88 fffff880`06ef9e68 : fffffa80`0cb68c38 00000000`00000000 00000000`00000000 fffffa80`17161201 : 0x1
fffff880`0611ac90 fffffa80`0cb68c38 : 00000000`00000000 00000000`00000000 fffffa80`17161201 fffffa80`14bb8080 : aswStm+0x4e68
fffff880`0611ac98 00000000`00000000 : 00000000`00000000 fffffa80`17161201 fffffa80`14bb8080 fffff880`0496d9a0 : 0xfffffa80`0cb68c38
STACK_COMMAND: kb

FOLLOWUP_IP:
aswStm+4e68
fffff880`06ef9e68 ?? ???

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: aswStm+4e68

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: aswStm

IMAGE_NAME: aswStm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 54f45828

FAILURE_BUCKET_ID: X64_0xD1... Read more

http://www.sevenforums.com/bsod-help-support/367812-bsod-shutdown-irql_not_less_or_equal-ntoskrnl-exe.html
Relevancy 65.79%

HI I was going to post in an old thread but it was days old with no resolution so I have decided to post a new post per the instructions shutdown/restart! BSOD at ntoskrnl.exe on the page here Back in March I installed x Corsair Force Series GT CSSD-F GBGT-BK quot GB SATA III Internal Solid State Drive's SSD Into my computer set up as a RAID I was running great Something else ntoskrnl.exe BSOD at shutdown/restart! happened that I had something running in the background that was taking all my band with for my uverse and I couldn't go on line without lagging So after a few months of troubleshooting I decided to put a clean install of Windows back on After the install I got a few BSOD's but I proceeded to move on and update windows first before I tried troubleshooting this problem Remembering from a previous BSOD issue I had I proceeded to go to my device manager and DISABLE one of my High Definition Audio Controller's the one that my video card was not using This fixed one of the BSOD issues The next BSOD I got was in relation to driver power state failure this only happened once and according to the BSOD message I got I need not worry unless it keeps happening which so far it has not The rd BSOD message I got was the ntoskrnl exe This occured when I was finished updating windows and going to restart I was frozen in quot Shutting Down quot for over minutes but I let it do it's thing then I got a message that windows recovered ntoskrnl.exe BSOD at shutdown/restart! from a serious error which I then ran quot Who Crahsed quot and found the following On Thu AM GMT your computer crashed crash dump file C Windows Minidump - - dmp This was probably caused by the following module ntoskrnl exe nt x A Bugcheck code x F x x xFFFFFA DEFB xFFFFF B C Error CUSTOM ERROR file path C Windows system ntoskrnl exe product Microsoft Windows Operating System company Microsoft Corporation description NT Kernel amp System The crash took place in the Windows kernel Possibly this problem is caused by another driver which cannot be identified at this time The things I have read on line faulty memory hardware non-updated drivers ect I tend to disagree with a bit as I just reformatted and downloaded all the latest drivers from all the manufacturers of the devices I own The things I have read on line faulty memory hardware non-updated drivers ect I tend to disagree with a bit as I just reformatted and downloaded all the latest drivers from all the manufacturers of the devices I own and I wasn't getting this error for the last month at all Any help here would be great My system spec's are as follows I am not overclocked everything is STOCK SYSTEM MANUFACTURER Self Built OS Windows Professional x CPU Intel i - GHz MOTHERBOARD ASUS-Rampage II Extreme MOBO MEMORY GB OCZ Reaper x GB DIMM DDR PC - U DDR - - - - - - GRAPHICS EVGA Nvidia GTX SOUND CARD Supreme FX X-fi-Audigy MONITORS x Samsung SyncMaster PX LED Main x Samsung BW LCD Secondary SCREEN RESOLUTION LED- x LCD- x HARD DRIVES internal x GB Corsair SSD in a RAID x GB x TB Internal TB External PSU Coolermaster watt PSU CASE Thermaltake-Spedo case COOLING Cooling Fans on case and inside case- AIR COOLED MOUSE Logitech G- Optical KEYBOARD Logitech G- and G- INTERNET SPEED AT amp T Uverse Internet Ping ms Download Mbps Upload Mbps I am also attaching my BSOD dump files for your review Which this I had a hard time with I used the tool from the forums here and it never created a folder So I tricked it and was able to create one on my own let me know if I'm missing anything Thanks in advance and if I left anything out let me know and I'll add it

A:ntoskrnl.exe BSOD at shutdown/restart!

Hello there!

Seems like the crash dump is pointing to CD ROM driver so try to update the drivers or reinstall the driver. Updated the SSD Firmware as well it one of the common cause for BSOD.

Uninstall Asus Utilities

Code:
ASACPI.sys Thu May 14 06:55:17 2009 (4A0B72FD)
This is a known driver for causing BSOD.

BSOD BUGCHECK SUMMARY


Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080112-38750-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Aug 2 06:21:04.706 2012 (GMT+6)
System Uptime: 0 days 0:39:00.767
BugCheck 1000009F, {4, 258, fffffa8009d60040, fffff80000b9c510}
Probably caused by : cdrom.sys ( cdrom!DeviceSendPowerProcessRequest+16d )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x9F_cdrom!DeviceSendPowerProcessRequest+16d
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`09d60040 fffff800`00b9c510
BiosVersion = 2101
BiosReleaseDate = 09/19/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 2670
CurrentSpeed: 2670
??????????????????????????????????????????????????????????????????????????????????????``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080112-35474-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Aug 2 07:39:37.265 2012 (GMT+5)
System Uptime: 0 days 0:54:47.216
BugCheck 1000009F, {4, 258, fffffa8009defb50, fffff80000b9c510}
Probably caused by : cdrom.sys ( cdrom!DeviceSendPowerProcessRequest+16d )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x9F_cdrom!DeviceSendPowerProcessRequest+16d
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`09defb50 fffff800`00b9c510
BiosVersion = 2101
BiosReleaseDate = 09/19/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 2670
CurrentSpeed: 2670
??????????????????????????????????????????????????????????????????????????????????????``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080112-31168-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Aug 2 01:52:06.253 2012 (GMT+5)
System Uptime: 0 days 0:39:39.315
BugCheck 1000009F, {4, 258, fffffa8009d5c040, fffff80000b9c510}
Probably caused by : cdrom.sys ( cdrom!DeviceSendPowerProcessRequest+16d )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x9F_cdrom!DeviceSendPowerProcessRequest+16d
Bugcheck code 1000009F
Arguments 00000000`00000004 00000000`00000258 fffffa80`09d5c040 fffff800`00b9c510
BiosVersion = 2101
BiosReleaseDate = 09/19/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed: 2670
CurrentSpeed: 2670
??????????????????????????????????????????????????????????????????????????????????????``

http://www.sevenforums.com/bsod-help-support/244199-ntoskrnl-exe-bsod-shutdown-restart.html
Relevancy 64.93%

every time my computer sits for an extended period of time i get this BSOD Consistantly this happens Also happens upon shutdown it hangs DRIVER_POWER_STATE_FAILURE shutdown ntoskrnl.exe+7cc80 upon BSOD saying computer is shutting down and after say minutes never timed it it BSOD's with same error of the time upon shutdown my speakers play static for - seconds BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe+7cc80 upon shutdown and quit System Spec's AMD FX- ASUS M BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe+7cc80 upon shutdown A evo Corsair Force GT GB SSD GB Patriot Viper Extreme DDR XFX Radeon HD Windows Pro x It started happening when I installed to my SSD but i did a few things at once when i did this SSD Drive Updated Bios Windows Hotfix for Bulldozer processors hotfix's installed in correct order Troubleshooting Dont want to give up my SSD But have debated on Re-installing everything again but as a last resort I have tried different Bios's without any luck Cannot uninstall these hotfix's only option is clean install I have uninstalled restarted and reinstalled the ATI Drivers Updated all my board drivers and updated about everything i can think of Uninstalled different things and no such luck Attached is the last BSOD minidump files Any help or insight would be gratefull Thanks in advance for the help Clinton

A:BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe+7cc80 upon shutdown

Bump.... No insight.... really??

http://www.sevenforums.com/bsod-help-support/215436-bsod-driver_power_state_failure-ntoskrnl-exe-7cc80-upon-shutdown.html
Relevancy 64.07%

Intermittant BSOD on shutdown with auto-restart. BlueScreenView seems to flag ntoskrnl.exe & portcls.sys. I am uncertain how to deal with this.

A:Intermitant BSOD on shutdown w autorestart. ntoskrnl.exe? portcls.sys?

  
Quote: Originally Posted by slowrobert


Intermittant BSOD on shutdown with auto-restart. BlueScreenView seems to flag ntoskrnl.exe & portcls.sys. I am uncertain how to deal with this.


Hello slowrobert.

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.



Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results, with the subsequent crash dumps, if any.

http://www.sevenforums.com/bsod-help-support/275373-intermitant-bsod-shutdown-w-autorestart-ntoskrnl-exe-portcls-sys.html
Relevancy 64.07%

Hi guys i really hope someone can help me with this i have been pulling my hair out for a while now and going becoming more shutdown error frequent ntoskrnl.exe+7fd00 BSOD in circles this all started back in august yes way BSOD shutdown becoming more frequent error ntoskrnl.exe+7fd00 back i was getting BSOD shutdown becoming more frequent error ntoskrnl.exe+7fd00 the odd crash blue screen i thought it may have been a virus causing it so did all the usual scans but the crashes were still happening one every week or two then lately they started getting more frequent I searched around for a solution and reading on differant forums I thought i found the answer although it ment drastic action i backed up what files i needed to keep and did a factory restore on my laptop to factory settings thinking this would solve it wrong im not very techy still learning a bit at a time now i have managed to get into the dump files and its saying the cause of the crashes was ntoskrnl exe fd but reading a little on the forum this may not be the cause i have uploaded the logs if someone could have a look for me and perhaps help in any way to solve this problem be very grateful my device is acer aspire notebook windows home premium bit SP intel core i - m intel graphics gb ddr memory gb HDD While i was running the log collecter i had a few more blue screen crashes so im not sure if all the logs completed so i have zip files i will upload both thanks in advance guys

A:BSOD shutdown becoming more frequent error ntoskrnl.exe+7fd00

Hiya and welcome to SevenForums!

Code:
BugCheck 3B, {c0000005, fffff80002d57b55, fffff88003d87b40, 0}

Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )

Code:
BugCheck 1E, {ffffffffc0000005, fffff80002cd3f7f, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )

Code:
BugCheck 24, {1904fb, fffff88005724f38, fffff88005724790, fffff80002d00f7f}

Probably caused by : memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )

Code:
BugCheck 34, {50853, fffff88006efb358, fffff88006efabb0, fffff80002cdcb27}

Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+77 )
Run MemTest86+ for 8 passes, It must be MemTest86+. RAM - Test with Memtest86+

http://www.sevenforums.com/bsod-help-support/387773-bsod-shutdown-becoming-more-frequent-error-ntoskrnl-exe-7fd00.html
Relevancy 64.07%

Hi all!

I've been fighting this random BSOD issue for a couple of months now, and am starting to get really frustrated with it.

I have included the various dumps as requested. I BELIEVE that it's related to the crappy Marvell RAID controller driver included on the mobo since I'm missing a disk in Windows (brand new.) But, I'm not experienced enough to debug this issue.

Could somebody take a look and help me troubleshoot this? Please let me know if you need anything else.

Thanks so much!

A:Random BSOD and System Shutdown, ntoskrnl.exe+75bc0

Welcome to the forum.

Please update these outdated drivers:

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper





Quote:
AppleCharger.sys Wed Nov 2 08:46:00 2011 (4EB0AEE8)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test.
Driver Reference Table - AppleCharger.sys


akshhl.sys Fri Jul 20 15:30:59 2007 (46A080D3)
AksFridge driver (Aladdin security products)
Driver Reference Table - akshhl.sys

AKSCLASS.SYS Wed Nov 21 23:13:32 2007 (4744673C)
AksFridge driver (Aladdin security products)
Driver Reference Table - AKSCLASS.SYS

aksfridge.sys Thu Jan 8 13:59:54 2009 (4965B27A)
AksFridge driver (Aladdin security products)
Driver Reference Table - aksfridge.sys

aksusb.sys Wed Jan 28 21:02:53 2009 (4980739D)
AksFridge driver (Aladdin security products)
Driver Reference Table - aksusb.sys

hardlock.sys Mon Feb 2 21:34:08 2009 (49871270)
Hardlock Device Driver by Aladdin KnowledgeSystems
Driver Reference Table - hardlock.sys

akshasp.sys Mon Feb 2 21:47:42 2009 (4987159E)
AksFridge driver (Aladdin security products)
Driver Reference Table - akshasp.sys

mvxxmm.sys Thu Jan 19 12:50:44 2012 (4F17BD44)
Marvell Aux NV Bridge DLL - related to mv91xx SCSI HD Controller
Driver Reference Table - mvxxmm.sys

mvs91xx.sys Thu Jan 19 12:51:00 2012 (4F17BD54)
Marvell 91xx SATA Controller Driver
Driver Reference Table - mvs91xx.sys

If no updates are available, please remove the software with Revo Uninstaller Free.

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Trend Micro software tends to cause BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run Disk Check on your Hard Drive(s): Disk Check

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Keep us posted. Good luck.

Bugcheck Summary:

Code:
Debug session time: Fri Dec 6 22:52:46.639 2013 (UTC + 6:00)
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 0:41:33.857
Probably caused by : pci.sys
BugCheck 9F, {3, fffffa800c933a10, fffff800048de3d8, fffffa8012222c60}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Bugcheck code 0000009F
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800c933a10, Physical Device Object of the stack
Arg3: fffff800048de3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8012222c60, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x9F_3_mvs91xx_IMAGE_pci.sys
??????????????????????????????????????????????????????????????????????????????????????``
Debug session time: Fri Dec 6 07:11:56.706 2013 (UTC + 6:00)
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 0:51:03.908
Probably caused by : pci... Read more

http://www.sevenforums.com/bsod-help-support/314222-random-bsod-system-shutdown-ntoskrnl-exe-75bc0.html
Relevancy 63.64%

Hello all I am looking for help in debugging two issues which I have been getting for the past week I have the system Power Management set up to put the system to Sleep but when it goes to sleep I get a BSOD and the system shut downs When I try to shut down the system via Windows the Shut Down screen appears but the loading icon keeps running and the system never actually shuts down The BSOD Bug Check Code is x f and the Caused by Address is ntoskrnl exe bc I do not get these issues on ntoskrnl.exe+75bc0 ends never on for mode and Sleep Shutdown BSOD a Clean Boot so from what I have read I am guessing it is driver related but I am too novice to determine which driver it is I ran Windows Update and updated a bunch of the other equipment drivers but it hasn't helped Note I did install a new ASUS RT-AC U router and a HP Photosmart printer over the holidays but this issue did not appear right away after the install Diagnostics zip file attached Thanks in advance for any help -Rob

A:BSOD on Sleep mode for ntoskrnl.exe+75bc0 and Shutdown never ends

Hi Zarathud.

HP Photosmart 7520 series - Remove it from Startup.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

Uninstall MCAfee Security Scan Plus.

Also search in Dell using your service tag .... if there is any Chipset and BIOS update for your model.

Let us know how the computer is running.
_______________________________________________________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8011908a00, fffff80004b2f518, fffffa800bf2c9e0}

Probably caused by : usbccgp.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8011908a00, Physical Device Object of the stack
Arg3: fffff80004b2f518, Functional Device Object of the stack
Arg4: fffffa800bf2c9e0, The blocked IRP

Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: usbccgp.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 52272385

MODULE_NAME: usbccgp

FAULTING_MODULE: fffff88004e75000 usbccgp

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

STACK_TEXT:
fffff800`04b2f4c8 fffff800`035318d2 : 00000000`0000009f 00000000`00000003 fffffa80`11908a00 fffff800`04b2f518 : nt!KeBugCheckEx
fffff800`04b2f4d0 fffff800`034cc85c : fffff800`04b2f600 fffff800`04b2f600 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`04b2f570 fffff800`034cc6f6 : fffffa80`13e73580 00000000`004264fb 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`04b2f5e0 fffff800`034cc5de : 0000009e`0b61c437 fffff800`04b2fc58 00000000`004264fb fffff800`036411e8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`04b2fc30 fffff800`034cc3c7 : 00000029`0e0babc2 00000029`004264fb 00000029`0e0bab18 00000000`000000fb : nt!KiTimerExpiration+0x1be
fffff800`04b2fcd0 fffff800`034b98ca : fffff800`0363ce80 fffff800`0364acc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`04b2fd80 00000000`00000000 : fffff800`04b30000 fffff800`04b2a000 fffff800`04b2fd40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x9F_3_usbscan_IMAGE_usbccgp.sys

BUCKET_ID: X64_0x9F_3_usbscan_IMAGE_usbccgp.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa800bf2c9e0
Irp is active with 8 stacks 6 is current (= 0xfffffa800bf2cc18)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 0000... Read more

http://www.sevenforums.com/bsod-help-support/318059-bsod-sleep-mode-ntoskrnl-exe-75bc0-shutdown-never-ends.html
Relevancy 63.64%

About 2 months ago I uploaded a thread which fixed my BSOD problems. 2 months later however I'm now getting more.
These happen at random times not when I'm doing anything specific.

LEE-PC-12_05_2015_160328_67.zip

A:BSODs ntoskrnl.exe 0x0000003b

Hi Leemur & Welcome back! ^_^,

Really sorry for the delay. Sadly, there are not many analysts
Do you still need help with this problem? If yes, then kindly reply to this thread and I will be notified via email and reply within 48 hours.

-Pranav

http://www.eightforums.com/bsod-crashes-debugging/65770-bsods-ntoskrnl-exe-0x0000003b.html
Relevancy 61.92%

Hi there In the last - weeks I've been having a number of help 0x0000003b badly & Random ntoskrnl.exe need - - BSODs problems with my PC It BSODs on random occasions It first started at about once a week and got progressively worse - it was BSODing twice a day and windows was having a really hard time booting The BSODs seem quite random but maybe tend to happen a little more often just after exiting games or running a video About a Random BSODs - badly need help - 0x0000003b & ntoskrnl.exe week ago I got a new mobo SSD and reinstalled windows Everything was fine for a week and then it happened again Same error Its happened a second time only a few days later so it is becoming more frequent again It Random BSODs - badly need help - 0x0000003b & ntoskrnl.exe is starting to drive me insane What I've tried general notes - Reinstalled windows using new SSD replaced motherboard - Ran memory over passes with errors - Ran checkdisk on disk windows was installed on - no problems found - No overheating relatively standard - Rolled back AMD Drivers - Ran a short windows memory test - fine - Ran OCCT CPU burn in for hour - ran fine - note Windows was reinstalled to the new SSD HOWEVER the two attached HDs have the same files still in place CPU idles at about - at load GPU idles about - at load Specs OS - Windows Ultimate -bit Original - Windows Professional -bit Version - Full Retail Age - Varies - years on CPU PSU and case year on Ram and video card A few weeks on rest Win install age - Previous OS - years current less than weeks Desktop Gigabyte H M-S PV Intel Core i K Sandy Bridge GHz MB W LGA x gb Kingston gb Samsung SSD Western Digital Caviar Black TB MB Cache SATA TB Samsung SAPPHIRE HD XT GB GDDR PCI-E HDMI Seasonic S II Bronze W Plus Power Supply Lian-Li LanCool Dragonlord PC-K B Note Zip includes perfmon result within folder named quot perfmon html quot All your help is much appreciated

A:Random BSODs - badly need help - 0x0000003b & ntoskrnl.exe

Hi,

The attached DMP file is of the SYSTEM_SERVICE_EXCEPTION (3b)bug check.

This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

BugCheck 3B, {c0000005, fffff96000116483, fffff8800ce5e030, 0}


Code:

0: kd> ln fffff96000116483
(fffff960`001163e0) win32k!HmgLockEx+0xa3 | (fffff960`0011652c) win32k!RGNOBJ::vSet
^^ The exception occurred in HmgLockEx.

--------------

1. Update to Service Pack 1 ASAP: Learn how to install Windows 7 Service Pack 1 (SP1)

2. AppleCharger.sys is listed and loaded in your modules list which is GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge

Very problematic software, please remove ASAP.

3. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

4. Be 100% sure the firmware for your SSD is up to date.

Regards,

Patrick

http://www.techsupportforum.com/forums/f299/random-bsods-badly-need-help-0x0000003b-and-ntoskrnl-exe-811114.html
Relevancy 60.63%

My computer recently started blue screening with the error code 0x0000003B seeming to come from ntoskrnl.exe, I haven't installed any new software (to my knowledge) recently, and I've also been having Windows Explorer crash and freeze up right after I boot. I'm attaching my recent dump files and if anyone could help me resolve this it would be greatly appreciated.

A:BOSD Random Times/Applications, error 0x0000003B ntoskrnl.exe

Welcome to SevenForums

Can you tell us what antivirus are you using?


Code:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
From your .dmps it looks like your graphic card drivers need to be updated to their latest.

Code:
0: kd> lmvm atikmdag
start end module name
fffff880`04c0b000 fffff880`05705000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Apr 06 07:48:25 2012 (4F7E4B69)
CheckSum: 00AABC48
ImageSize: 00AFA000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to ATI then delete remnants of its drivers using Driver Sweeper. Reboot the computer whenever you are prompted to
Then do the Furmark Test:

Video Card - Stress Test with Furmark Video Card - Stress Test with Furmark
Monitor your temps with Speccy during these tests Speccy - System Information - Free Download
Upload a screenshot of your hard disk using crystal disk info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Hard drive test both short and long with: SeaTools for Windows
Also the DOS version of:SeaTools for DOS
Let us know the results

http://www.sevenforums.com/bsod-help-support/261632-bosd-random-times-applications-error-0x0000003b-ntoskrnl-exe.html
Relevancy 58.05%

I'm getting a BSOD pretty much every time I shutdown the PC. Has only just started happening in the last couple of weeks.

DRIVER_POWER_STATE_FAILURE
caused by driver: ntoskrnl.exe

I've attached the SFDiagnostic here - thanks.

A:BSOD - ntoskrnl.exe "driver power state failure" at shutdown

Hi thedriver.

The BSODs are caused by REALTEK 2832U USB Driver (c:\windows\system32\drivers\rtl2832uusb.sys)





Quote:
Windows Error Reporting: Fault bucket X64_0x9F_3_POWER_DOWN_IMAGE_RTL2832UUSB.sys, type 0
Event Name: BlueScreen
Response: Not available
..........;Analysis symbol: X64_0x9F_3_POWER_DOWN_IMAGE_RTL2832UUSB.sys
............



Code:
BugCheck 9F, {3, fffffa8008604060, fffff80001f4a518, fffffa800ae4e710}

*** WARNING: Unable to verify timestamp for RTL2832UUSB.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL2832UUSB.sys
Probably caused by : RTL2832UUSB.sys

Followup: MachineOwner
---------
And the driver is old enough.

Code:
fffff880`07778000 fffff880`07785000 RTL2832UUSB T (no symbols)
Loaded symbol image file: RTL2832UUSB.sys
Image path: RTL2832UUSB.sys
Image name: RTL2832UUSB.sys
Timestamp: Wed May 04 14:05:12 2011 (4DC10FC0)
CheckSum: 0000ACF2
ImageSize: 0000D000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Some information about what this driver does: Realtek
Unfortunately I am unable to search an appropriate update for you. I hope you know the sources to get it, as you are using it.

If you can, update the driver. Otherwise, dont use it.

http://www.sevenforums.com/bsod-help-support/314820-bsod-ntoskrnl-exe-driver-power-state-failure-shutdown.html
Relevancy 53.32%

Hey guys so I've been getting some random BSOD errors every few days or so I usually leave my computer on when I am at work or sleep and either when I come home Random BSOD error ntoskrnl.exe (address driver ntoskrnl.exe+74ec0) or wake up my computer is off So I turn it on and it says that the computer didn't Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0) shut down properly when I start up I downloaded the BlueScreenView and noticed I've had some BSOD three times within days One Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0) was a PAGE FAULT IN NONPAGED AREA error which I believe was a RAM problem i bought new RAM and installed it plus OCed it to but I believe it was making my system unstable so I reset the speed to default and haven't gotten that error again but after that I've gotten two IRQL NOT LESS OR EQUAL errors related to ntoskrnl exe I did some research online and from what I read it could be a number of problems I'm just not sure where to start and could really use some guidance and advice I uploaded my dmp files for anyone who knows how to look at these Thank in advance

A:Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0)

Welcome to 7F. I'll take a look at your dumps and see if I can get you BSOD free.


One

 NETGEAR NEUTRAL WIRELESS SOLUTION

Your Netgear Neutral Wireless Solution driver has been flagged. It is quite old a could probably do with updating. Check for updates here
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800034c88ac}

*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
Probably caused by : scmndisp.sys ( scmndisp+16d1 )

Followup: MachineOwner
---------

1: kd> lmvm scmndisp
start end module name
fffff880`0188b000 fffff880`01895000 scmndisp T (no symbols)
Loaded symbol image file: scmndisp.sys
Image path: \SystemRoot\system32\DRIVERS\scmndisp.sys
Image name: scmndisp.sys
Timestamp: Fri May 27 11:30:22 2011 (4DDF7D3E)
CheckSum: 00009C0C
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Two

 HARDWARE DIAGNOSTICS

A few of your dumps (0x50, 0x124) are pointing towards hardware errors. 0x124s are usually always hardware errors but rarely give us an indication of what the problem actually is. In this case we may have struck lucky as this particular one shows up ASUS AI Suite III. The utilities listed below are the ones I'm concerned about.Attachment 353971


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800752d028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: AISuite3.exe

CURRENT_IRQL: f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
We have seen motherboard packaged utilities cause 0x124s in the past and it could be the case here.
Uninstall ASUS AI Suite III and test the system for stability.
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use
Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+


   Note
Attachment 353972 Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.


Three

 NVIDIA GPU

You've also received a 0x116 which is a VIDEO_TDR_ERROR (Timeout Detection & Recovery) which means your GPU driver has crashed and has failed to recover in time. This could be down to the driver, the card itself or possibly the power to the card.
Code:
******************************************************************************... Read more

http://www.sevenforums.com/bsod-help-support/365399-random-bsod-error-driver-ntoskrnl-exe-address-ntoskrnl-exe-74ec0.html
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Hey, so I was playing SWTOR and I got the BSOD. It has occurred several times in the past day. Here is the information.

I have run memtest already and have had 0 errors. I have all my drive up to date. I also reformatted my computer-NOT REPAIR, but FULL WIPE.

I have attached information via the instructions in thread.

Thank you for your time.

A:BSOD playing SWTOR, BSOD error SYSTEM_SERVICE_EXCEPTION (0x0000003b)

The crash dump blames hardware.

Re run these tests again

RAM - Test with Memtest86+

errors might be detected after 7 passes

Do this overnight

Also

Hardware - Stress Test With Prime95

http://www.sevenforums.com/bsod-help-support/269489-bsod-playing-swtor-bsod-error-system_service_exception-0x0000003b.html
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My or while error BSOD 0x0000003b - playing idle BSOD music getting a lot computer has BSOD - getting BSOD error 0x0000003b a lot while idle or playing music been doing this a lot recently and its started doing it more often usually the x b code pops up when either windows media player is on or when it is stood idle for a while Using NirSoft's bluescreen viewer it stating that the ntoskrnl exe is the problem in all minidumps it also sometimes states nvator sys is the other file that causes the bluescreen i have attached the minidumps to this and hopefully someone will tell me how to fix it i have checked online and gathered it down to these options either my PSU is not powerful enough to support the payload my HDD BSOD - getting BSOD error 0x0000003b a lot while idle or playing music is corrupt or the RAM is stating to fail Thank you BSOD - getting BSOD error 0x0000003b a lot while idle or playing music for the people who can help as a side note i have tried formatting and reinstalling my windows bit ultimate but the BSOD can appear on setup and did at one point so i had to renew the whole setup recently it has started doing it a lot more one happened not too long ago and also had the CDD dll file as an error Also before anyone says it YES MY DRIVERS ARE ALL UP TO DATE there are literally no updates available for my hardware which is why i think its either my HDD or RAM My Specs AMD Athlon II X Dualcore Gigabyte M LT-D GB x GB DDR RAM not sure on the manufacturer NVIDIA Geforce GT GB Partitioned Western Digital Sata II HDD

A:BSOD - getting BSOD error 0x0000003b a lot while idle or playing music

UPDATE: this just happened to me aswell... states the NTFS.sys is now the error (Error code 0x00000024) was literally only thumbing through facebook nothing else.

http://www.sevenforums.com/bsod-help-support/251960-bsod-getting-bsod-error-0x0000003b-lot-while-idle-playing-music.html
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Hi to make things easier for you dxgmms1.sys,ntoskrnl.exe,Ntfs.sys BSOD Address:ntoskrnl.exe+75bc0; below is the Bug Check String Driver and crash address SYSTEM SERVICE EXCEPTION dxgmms sys ntoskrnl exe bc MEMORY MANAGEMENT ntoskrnl exe ntoskrnl exe bc SYSTEM SERVICE EXCEPTION ntoskrnl exe ntoskrnl exe bc NTFS FILE SYSTEM Ntfs sys ntoskrnl exe bc IRQL NOT LESS OR EQUAL ntoskrnl exe ntoskrnl exe bc unrelated how could I make nice table above I have searched the forum Problem BSOD randomly usually graphics related eg flash games in chrome graphics related software Mathematica Problem I use an internet usb G device to connect to internet Every morning the device will not connect to internet and computer will hang on shutting down screen when I BSOD Address:ntoskrnl.exe+75bc0; dxgmms1.sys,ntoskrnl.exe,Ntfs.sys restart I have to manually turn off and back on again I think this may be a dying capacitor on motherboard that needs boot's to get excited Problem Chrome quot aw snap quot happens regularly and is usually flash content related even ad banners seem to cause it from time to time I have reinstalled chrome checked plugins etc etc no luck Internet explorer runs stable but for example in flash games it seems to momentarily freeze and then catch up BSOD Address:ntoskrnl.exe+75bc0; dxgmms1.sys,ntoskrnl.exe,Ntfs.sys with itself again These are moments where I think chrome would have crashed Things I've done SFC scan All's well Memtest I did pass it took an hour everything fine Will put it on over night tonight Checked for latest drivers Also have latest BIOS Checked win update Ran Intel Burn everything ok max stress over Gb RAM run min max temp thank you Noctua NH-C P this is with quiet adaptor too lol Ran malwarebytes found nothing toxic Ran SSDlife Free health SSD seems fine Bought a new motherboard assuming that the current one is going bad I haven't switched over to it yet and thought I should investigate a little further before I do ie bad RAM CPU Power Supply SSD CPU seems fine RAM passed test but will test further My own quot opinion quot until today was that there is a fault on motherboard probably with usb hardware Now I realise that it could be the power supply but I have no way to test this bar buy a new one My analysis bad motherboard or bad PSU Either way not getting away with cheap fix methinks UPDATE I enabled verifier exe using this Driver Verifier - Enable and Disable Windows crashes just before going to desktop I had to boot last known config to get up and running again IE I CAN RELIABLY CREATE BSOD USING VERIFIER EXE WITH GIVEN INSTRUCTIONS So I am going to try focusing on drivers loaded at startup by process of elimination Is there a quick way to find out which one Below is the Check String Driver and crash address for the BSOD's when using verifier exe IRQL NOT LESS OR EQUAL ntoskrnl exe ntoskrnl exe bc DRIVER IRQL NOT LESS OR EQUAL RNDISMPX SYS RNDISMPX SYS a UPDATE If I choose or more non Microsoft drivers in verifier exe I get BSOD different check strings but always at the same address Also computer seems more unstable since engaging with verifier exe I feel I have given a thorough evaluation based on information in this forum and would appreciate feedback from those with more expertise than I UPDATE Another Memtest gave errors on pass Questions any chance poor power supply can cause this anyone have experience increasing voltage to make this go away would bad RAM explain all my problems ok fine i'll go through RAM and the slots and find the bad one sigh major sigh positively tragic sigh UPDATE Started with slot with stick of RAM Did memtest but had an idea I turned on verifier exe with all rd party drivers selected and my theory was to replicate the BSOD I got earlier at startup Went through each slot each RAM combo's of RAM and then to add insult to injury with all sticks in exactly same as before no BSOD Life is tough So maybe RAM wasn't properly seated all this time or maybe I need to test the RAM proper... Read more

A:BSOD Address:ntoskrnl.exe+75bc0; dxgmms1.sys,ntoskrnl.exe,Ntfs.sys

**************UPDATE 5 ****************




The sequence of events went as follows.
RAM test 1 pass was passed. Verifier.exe caused immediate BSOD on windows start when activated. Trying to hunt down drivers revealed any combo of 3 or more drivers gave BSOD at startup. Randomly decided to recheck RAM. Failed memtest after 27 minutes pass 1. Found one RAM stick that passed after one pass slot0. Got fed up of waiting for other slot's. Devised a plan to use verifier to check the RAM by seeing which combo's of RAM sticks gave BSOD on startup. All combo's passed. And now verifier does not give BSOD on any setting. Began to hate life. Cheered myself up with prospect of sleep. Put all 16 Gb RAM in properly and ran mentest for 18 hours, 6 passes. No error. Still no verifier.exe errors when enabled. Wrote this update.


If RAM failed after 27min one test, and then after swapping around a retest of 18 hours has no error, one would presume the RAM may be ok. Equally, I believe one could say the RAM is suspect. So, if the test is failed it really doesn't tell us anything except there is a problem somewhere. But we know there is a problem since we have BSOD!!! If I hadn't rerun the test I wouldn't question the RAM.

So the question is: how do I categorically ensure that a stick of RAM is good? Is memtest on RAM with an alternative working computer enough?



In summary:

I ran memtest for 18 hours, which was 6 passes. No problems detected. Using verifier.exe with protocols given on this forum I no longer get BSOD.

Currently my hypothesis is that the RAM was never seated correctly, or given that it takes a bit of force to insert correctly into motherboard, the flexing has at least temporarily defused whatever fault was causing my BSOD. Tenuous I know. But I really have no other explanation other than something somewhere on the motherboard or power is failing, or even the RAM.

http://www.sevenforums.com/bsod-help-support/351171-bsod-address-ntoskrnl-exe-75bc0-dxgmms1-sys-ntoskrnl-exe-ntfs-sys.html
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Jan , Crash Address All !! BSOD ntoskrnl.exe+80640 the Time ntoskrnl.exe ------------------------------------------- How to Solve - I've uninstalled my windows and recover my laptop with recovery DVD to it's original factory state original windows - Never installed Norton internet security again I'm using Microsoft Security Essentials now - Updated my Graphic Card Driver Intel Wifi Driver Sound Card Driver And some other drivers It's been two months now with no BSOD Thanks to dear Arc and gregrocker Thank you guys ------------------------------------------- Oct ------------------------------------------- Hi guys It's almost a year that I have problems with BSOD ntoskrnl.exe , All the Time !! Crash Address ntoskrnl.exe+80640 BSODs it use to be Atikmdag BSOD but I solve that with updating my Graphic card Driver and Changing Atikmdag sys file in Windows System folder But now it's about months that I get ntoskrnl exe BSODs in lot's of situations Web surfing Windows log on Working with Unity Working with files and Really lot's of Times Even in Safe Mode with Networking I guess it's because of my Network driver because I got BSOD in Safe Mode with Network but I never got a BSOD in normal Safe mode BTW I dunno how to solve it Please Help me these BSODs are sooooooooo annoying Here is my System Specs It's Msi GX CPU Intel R Core TM i CPU M GHz Main MICRO-STAR INTERNATIONAL CO LTD MS- Bios BIOS Date Ver Memory GB HDD ST AS ATA Device Sound Card AMD High Definition Audio Device High Definition Audio Device Graphic ATI Mobility Radeon HD Series - GB GDDR OS Microsoft Windows Ultimate -bit Multiprocessor Free Service Pack it's weird that I've finished writing this without a BSOD Here is the Zip file Created with SF Diagnostic Tool

A:BSOD ntoskrnl.exe , All the Time !! Crash Address ntoskrnl.exe+80640

Code:
fffff800`00b9cc48 fffff880`010b75fcUnable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
sptd+0x4b5fc
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Alcohol 120% at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Next uninstall Virtual CloneDrive, as vclone.sys is as fatal as SPTD.sys, too.
After doing these two, report the situation back.

http://www.sevenforums.com/bsod-help-support/309093-bsod-ntoskrnl-exe-all-time-crash-address-ntoskrnl-exe-80640-a.html
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Got my first blue screen of death tonight had firefox opened one watching youtube video another browsing internet After bsod /adress (ntoskrnl.exe+72a40) caused by driver (ntoskrnl.exe) BSOD it restarted i login but just black screen with cursor ctrl alt delete worked so i shut my computer down Boot up normally after check my minidump file bsod cause BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40) by ntoskrnl exe Did little search on google find BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40) has to do with ram and hard drive Downloaded wd data life guard diagnostic for my mechanic drive which is healthy but my ssd on shows failed end to end error rate value threshold worst is all in SMART statue Im not sure if i can trust this wd diagnostic on my crucial ssd there are alot of unknown in SMART statue too Theres no ssd diagnotic for crucial there is a firmware not sure if it helps So i downloaded and ran crystaldiskinfo on my ssd health statues says good it doesnt say end to end error rate like wd Instead same ID B line says quot unused reserve nand blocks quot instead Is my ssd good i havent ran a test on my ram yet This is almost month old build Asrock x x killer i k gtx w crucial x gb crucial gb ssd wd blue tb Heres info of bsod with bluescreenview Bug Check String- IRQL GT ZERO AT SYSTEM SERVICE Bug Check Code - x a Parameter - dc a Parameter - Parameter - Parameter - fffff b Caused By Driver- ntoskrnl exe Caused By Address- ntoskrnl exe a File Description- NT Kernel amp System

A:BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40)

Blue Screen of Death (BSOD) Posting Instructions

http://www.sevenforums.com/bsod-help-support/367819-bsod-caused-driver-ntoskrnl-exe-adress-ntoskrnl-exe-72a40.html
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I'm getting random Blue Screens and can't figure out why. I'm not running any hardcore programs. I'm mostly just using Microsoft Office and Firefox. The BSOD's seem to happen when I'm in Outlook, Excel or Firefox. Haven't been able to determine exactly which at the time as I'm moving back and forth between them quite often.

I've tried the SFC command and it didn't find anything. I used BlueScreenViewer but not a lot of help. All drivers for sound and video have been updated. I've also updated the firmware to the Crucial M4 SSD version 040H.

Any insight would be great.

Specs:
Laptop - HP EliteBook 8560w
CPU - Intel i7-2670QM
RAM - Hynix/Hyundai 8.0 GB Ram
SSD - M4-CT256M4 SSD
Audio - AMD High Definition Audio
Video - AMD FirePro M5950
OS - Windows 7 Pro 64-bit

A:Random BSOD Reporting ntoskrnl.exe+75c40 & ntoskrnl.exe+7efc0

Update the firmware of your Crucial M4-CT256M4SSD2.

And, Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus and touchpad driver SynTPEnh.
Apply > OK
Accept then restart.
Let us know the results.

http://www.sevenforums.com/bsod-help-support/281927-random-bsod-reporting-ntoskrnl-exe-75c40-ntoskrnl-exe-7efc0.html
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i keep getting BSOD when playing game new graphics i dont know where to start when its comes to BSOD stuff

110414-10576-01.dmp 11/4/2014 10:48:39 PM 0x00000124 00000000`00000000 fffffa80`0af318f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4a63cc NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+4a63cc C:\Windows\Minidump\110414-10576-01.dmp 6 15 7600 262,144 11/4/2014 10:48:41 PM is some info i dont know what else yall need

A:0x00000124 ntoskrnl.exe ntoskrnl.exe+4a63cc BSOD Error runninganygame

Please Help

http://www.sevenforums.com/bsod-help-support/351242-0x00000124-ntoskrnl-exe-ntoskrnl-exe-4a63cc-bsod-error-runninganygame.html
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BSOD random, probably under heavy load situations. I dont know how to do.


DM log collector file attached

many thanks

A:BSOD random most times ntoskrnl.exe+748c0 and ntoskrnl.exe+74ec0

Hi berdini.


Code:
DEFAULT_BUCKET_ID: GS_FALSE_POSITIVE_MISSING_GSFRAME
Scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Let us know the results.
____________________________________

Code:
BugCheck F7, {fffff8800a01ff08, f8800125d135, ffff077ffeda2eca, 0}

Probably caused by : Ntfs.sys ( Ntfs!_report_gsfailure+26 )

Followup: MachineOwner
---------

http://www.sevenforums.com/bsod-help-support/373211-bsod-random-most-times-ntoskrnl-exe-748c0-ntoskrnl-exe-74ec0.html
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When I put my pc in sleep mode it often crashes: the screen goes normally in sleep mode, but the pc continues to stay awake for several minutes than BSOD & restart or BSOD & shut off.
Thanks to BlueScreenView I found what is seemingly the guilty process, but I don't know what to do now.
Attachment 315989
Thanks
Also, sorry for my bad english.

A:BSOD when goes sleep, ntoskrnl.exe+e96d2/ntoskrnl.exe+81e7a

Your HUAWEI Mobile Connect driver is causing issues here.


Code:
*** WARNING: Unable to verify timestamp for ew_jubusenum.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_jubusenum.sys
Probably caused by : ew_jubusenum.sys
If it's a necessary driver then update it but if not then please completely remove it.
I'm not that familiar with such devices but it should be under Network Adapters, right click on the device and click properties, then click on the driver tab and update.


Code:
fffff880`015e0000 fffff880`015fc000 ew_jubusenum T (no symbols)
Loaded symbol image file: ew_jubusenum.sys
Image path: \SystemRoot\system32\DRIVERS\ew_jubusenum.sys
Image name: ew_jubusenum.sys
Timestamp: Mon Aug 20 01:55:56 2012 (50318B1C)
CheckSum: 0001CF99
ImageSize: 0001C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

http://www.sevenforums.com/bsod-help-support/330151-bsod-when-goes-sleep-ntoskrnl-exe-e96d2-ntoskrnl-exe-81e7a.html
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here is the information asked for. Please help. Thank You.

A:BSOD 0x0000003B

Update drivers. Red, bold fonts mean they definitely need update.

pcouffin.sys Wed Dec 06 03:39:30 2006
Recommend to uninstall the program.

ASACPI.sys Thu May 14 13:25:17 2009
http://support.asus.com/download/download.aspx

Product - Motherboard
Series - SocketAM2/AM2+/AM3
Model - M3A76 -CM

Click on utilites and click on the first one (ATK0110 driver for WindowsXP/Vista/Win7 32 & 64-bit)

http://www.sevenforums.com/bsod-help-support/132523-bsod-0x0000003b.html
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Hello This is my first time posting on here and i'm hoping that maybe I could resolve my problems here I BSOD 0x0000003b have had this BSOD problem for about months January-now I'd also like to mention that i'm not exactly a very proficient person when it comes to computers so i'm sorry if I don't BSOD 0x0000003b understand some things So I have had this BSOD problem since late January Since January I have recieved BSOD's that were all BCCode x b System Service Exception I have tried a couple of BSOD 0x0000003b things in attempt to fix my problem but I don't think they worked I tried Updating my video card drivers Updating Windows since it was nearly a year outdated Scanned my PC with Malwarebytes I know there are several other fixes I could of tried such as driver verifier and testing RAM however I wanted to consult this forum before I attempted to do those things as I worry I might screw something up There are a few things i'd like to mention Firstly my first x b BSOD occured days after I got my new mouse Logitech g and has since been happening I have never tried uninstalling the drivers or using a different mouse but I might try that if it turn out to be a possibility Secondly these BSOD's are very intermittent My most recent BSOD was on June Prior to that the last BSOD I got was in February so it will be difficult to test to see whether any suggestions actually worked Thirdly in October of I got a BSOD x a upon attempting to wake my computer from hibernation I simply turned off sleeping and hibernation and the problem was fixed but I can provide the dump file if needed Lastly today my computer locked up on me and was forced to shut down the computer by hard shutdown Also my computer didn't display a BSOD nor create a dump file I'm not sure if this is related to my BSOD problem but I just wanted to point that out I really hope I can find a fix for this because i'm bothered by not only the interruption of my gaming but also the concern of my hardware being at risk Thanks for your help

A:BSOD 0x0000003b

Hello PureLemon,

Unfortunately the .zip folder you have uploaded is incomplete. We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.

http://www.sevenforums.com/bsod-help-support/334490-bsod-0x0000003b.html
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Hi I brought a brand new Toshiba A laptop from a retail store a couple months ago While using the latest IMVU v my machine randomly blue screens once or twice during the session Others on IMVU forums who are having the same problem as me are also using Windows Once they downgrade to Win XP the BSoD stops I have contacted Toshiba who blame IMVU for software incompatibility Toshiba say the laptop is not covered under warranty as they claim the fault is with IMVU Toshiba stated that replacing the current graphics card is not the solution as there is nothing wrong with the current card Seems to me 0x0000003b BSoD that they do not want to take the blame and I feel helpless ripped-off and stuck this with high-end laptop that isn't doing what its designed for I do not want to run recovery disk as Toshiba suggested as few others on IMVU forums have stated that that does not work I do not want to use an older version of IMVU as the latest version is needed to perform tasks that the later versions lack Please guide me through the procedures needed to stop the blue screens while using IMVU Thanks in advance read

A:BSoD 0x0000003b

  
Quote: Originally Posted by readayan


Hi,

I brought a brand new Toshiba A660 laptop from a retail store a couple months ago.

While using the latest IMVU (v450.0), my machine randomly blue screens once or twice during the session.

Others on IMVU forums who are having the same problem as me are also using Windows 7. Once they downgrade to Win XP, the BSoD stops.

I have contacted Toshiba who blame IMVU for software incompatibility. Toshiba say the laptop is not covered under warranty as they claim the fault is with IMVU. Toshiba stated that replacing the current graphics card is not the solution as there is nothing wrong with the current card. Seems to me that they do not want to take the blame and I feel helpless, ripped-off and stuck this with high-end laptop that isn't doing what its designed for.

I do not want to run recovery disk (as Toshiba suggested) as few others on IMVU forums have stated that that does not work.
I do not want to use an older version of IMVU as the latest version is needed to perform tasks that the later versions lack.

Please guide me through the procedures needed to stop the blue screens while using IMVU.

Thanks in advance.
read



Hate to say it but your IMVUClient.exe is causing all of these. It is causing a memory exception. Just in case run memtest to check yours.

I would remove it
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

Ken J

http://www.sevenforums.com/bsod-help-support/134473-bsod-0x0000003b.html
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Ever since installing my Phenom II x4 840 into my Gigabyte MA770-ud3 I've been getting loads of BSoDs. If I revert back to my old Athlon x64 everything appears to work. This is the second CPU I have tried as I thought the first one was faulty but this one is doing the exact same as well.

I have updated my motherboards firmware to ensure it supports Phenom IIs (FKb).

I've attached the zipped file which contains both the Perfmon and windows_NT6BSOD_jcgriff2 files.

Running Windows 7 x64 OEM
OS age around about a year and hardware is mixed as self build. Mostly about a year as well apart from the CPU.

Any help would be very much appreciated thanks.

A:0x0000003b BSoD

I should also have added that one of the BSoDs mentioned dxgkrnl.sys however dxdiag seems to find no problems. I've also attached this file in case it helps.

http://www.sevenforums.com/bsod-help-support/174514-0x0000003b-bsod.html
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Hi Firstly I want to say my computer knowledge isn't great so sorry in BSoD 0x0000003B advance if I do anything wrong or seem a bit slow at times - I'm doing my best I bought a Chillblast Sidewinder BSoD 0x0000003B about months ago and it's been working almost flawlessly since then until the last couple of days It will BSoD 0x0000003B start up fine but after a period of time ranging from minutes to hours it will crash out to the BSoD with a memory dump I haven't been able to deliberately cause this to happen it seems to do it randomly The error message is sorry I don't know which bits are relevant SYSTEM SERVICE EXCEPTION x B then I think in brackets BSoD 0x0000003B there are several addresses x C xFFFFF E xFFFFFA x win k sys - Address FFFFF E base at FFFFF DateStamp a searching through past posts this might be something to do with the RAM On one occasion while booting some message came up about trouble with overclocking but I can't remember what it said and it hasn't happened again I bought the system direct from Chillblast and haven't nor would I know how to change anything about it The specs are Intel Core Quad Core Q overclocked up to GHz Asus P Q P Motherboard GB PC - Memory Chillblast Radeon HD MB GB RPM Hard Disk Standard x DL DVD RW SATA Optical Drive Thermaltake High Performance W PSU Microsoft Windows Vista Home Premium -Bit OEM I am very very very grateful to any help anyone can give me If I need to give any more information just let me know Thanks Rob

A:BSoD 0x0000003B

I'm not the best with debugging BSOD's, but I can tell you one simple step to take in trying to resolve the issue.

A common cause of BSOD's is out-dated drivers.

Try updating your drivers through the Device Manager.

http://www.vistax64.com/crashes-debugging/273160-bsod-0x0000003b.html
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Constant BSOD for a few days now (happen randomly w/o any notification). Tried from changing antivirus (Avast->Avira), cleaning graphic drivers, sfc scans and repairs, partition defragmentation,...

I attached latest dump file.

Thank you for your time and help!

A:BSOD 0x0000003b

Hi Marjomire123.

You have Entrust Entelligence Security Provider which is causing the BSOD. It looks like an old version (4 years old, I am not very aware of their update policy).

Try to get an update to the latest. If no update is possible, I will suggest you to uninstall it.

Let us know the results.
___________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80003f638f5, fffff8800ae32a70, 0}

*** WARNING: Unable to verify timestamp for eetd64.sys
*** ERROR: Module load completed but symbols could not be loaded for eetd64.sys
Probably caused by : eetd64.sys ( eetd64+16ac )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80003f638f5, Address of the instruction which caused the bugcheck
Arg3: fffff8800ae32a70, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!RtlCompareUnicodeStrings+a5
fffff800`03f638f5 430fb70c11 movzx ecx,word ptr [r9+r10]

CONTEXT: fffff8800ae32a70 -- (.cxr 0xfffff8800ae32a70;r)
rax=000000000000005c rbx=0000000000000047 rcx=fffff8a01bac6a80
rdx=0000000000000047 rsi=0000000000000001 rdi=0000000000000047
rip=fffff80003f638f5 rsp=fffff8800ae33458 rbp=fffffa8003ee08b0
r8=0000000000000000 r9=0000075fe4539580 r10=fffff8a01bac6a80
r11=fffff8a01bac6b0e r12=fffff8800ae33598 r13=fffffa8003ee0800
r14=fffff88000c3da00 r15=0000000000000000
iopl=0 nv up ei pl nz na pe cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010203
nt!RtlCompareUnicodeStrings+0xa5:
fffff800`03f638f5 430fb70c11 movzx ecx,word ptr [r9+r10] ds:002b:00000000`00000000=????
Last set context:
rax=000000000000005c rbx=0000000000000047 rcx=fffff8a01bac6a80
rdx=0000000000000047 rsi=0000000000000001 rdi=0000000000000047
rip=fffff80003f638f5 rsp=fffff8800ae33458 rbp=fffffa8003ee08b0
r8=0000000000000000 r9=0000075fe4539580 r10=fffff8a01bac6a80
r11=fffff8a01bac6b0e r12=fffff8800ae33598 r13=fffffa8003ee0800
r14=fffff88000c3da00 r15=0000000000000000
iopl=0 nv up ei pl nz na pe cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010203
nt!RtlCompareUnicodeStrings+0xa5:
fffff800`03f638f5 430fb70c11 movzx ecx,word ptr [r9+r10] ds:002b:00000000`00000000=????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: Avira.OE.Servi

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER: from fffff80003f2888a to fffff80003f638f5

STACK_TEXT:
fffff880`0ae33458 fffff800`03f2888a : fffff8a0`1bac6a00 00000000`00000001 fffff8a0`15a44c70 fffff880`0ae33560 : nt!RtlCompareUnicodeStrings+0xa5
fffff880`0ae33460 fffff880`06ff36ac : 00000000`00000000 fffff8a0`1bac6a00 fffffa80`... Read more

http://www.sevenforums.com/bsod-help-support/348940-bsod-0x0000003b.html
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This is the first blue screen i have gotten in a month. If someone could help me with it it would be appreciated.

For some reason when i go to check it it says the symbols im using is incorrect.
I downloaded the supposed "hotfix" for this error from microsoft but obviously its not working.
ALL my drivers are up to date. Nvidia v260.99. Latest realtek LAN drivers. Latest ACHPI cooling drivers. Latest Via HD sound drivers. I will not upgrade my bios from the 2002 to 2012 because it causes errors in the bios.

It would be great if someone could help me so i can fix this problem. I uploaded the minidump file as well. Thanks again.

A:Help BSOD 0x0000003B

Please do the following:

BSOD Posting Instructions

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

**EDIT**

Does this happen only when you playing Black Ops, or other Internet activity?

http://www.sevenforums.com/bsod-help-support/132501-help-bsod-0x0000003b.html
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Ok so I just built my computer about days ago These are all my components ------------------------------ Windows - bit RAM GB G SKILL Ripjaws Series GB x GB CPU AMD Phenom II X T Motherboard ASUS M A XTD EVO AM AMD Help!! BSOD (0x0000003b) X ATX AMD PSU Cooler Master W Silent Pro Gold Graphics Card SAPPHIRE SR Radeon HD GB -bit ------------------------------ I keep getting BSOD Blue Screen of Death Errors on my computer RANDOMLY I don't understand why it is doing this I really want a solution I need to BSOD Help!! (0x0000003b) actually be able to use BSOD Help!! (0x0000003b) my computer with all these expensive hardware without it crashing MY ERROR shared - download My BSOD Error zip I have included a WinRAR File with the MiniDump DMP Files and I've even included the actual image of the BSOD taken from my iPhone I updated all my drivers including the Graphics Card from the Stock Website and CD and it is still giving me issues If you guys need any more information please let me know All help is greatly appreciated Thanks

A:BSOD Help!! (0x0000003b)

Hi,
As priority, test your RAM with memtest86 for at least 7 passes.
RAM - Test with Memtest86+

If the memtest did not show any error, then I suggest you to enable Driver Verifier.
Wait until next crash then upload the new files here.
Blue Screen of Death (BSOD) Posting Instructions

Log

Code:
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a4f000 PsLoadedModuleList = 0xfffff800`02c8ce50
Debug session time: Tue Apr 5 23:02:55.362 2011 (GMT-8)
System Uptime: 0 days 1:50:47.642
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002a9bf87, fffff88008e99f00, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+a7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002a9bf87, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008e99f00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!KiDeliverApc+a7
fffff800`02a9bf87 498b4a30 mov rcx,qword ptr [r10+30h]

CONTEXT: fffff88008e99f00 -- (.cxr 0xfffff88008e99f00)
rax=0000000000000002 rbx=fffffa8010491060 rcx=0000000000000001
rdx=0000000000000000 rsi=fffffa80104910b0 rdi=fffff88008e9aac8
rip=fffff80002a9bf87 rsp=fffff88008e9a8d0 rbp=0000000000000000
r8=fbfffa80104910b0 r9=0000000000000000 r10=fbfffa80104910a0
r11=fffffa8010491060 r12=0000000000000001 r13=0000000000000000
r14=fffffa8010115aa0 r15=fffff88008e9ac20
iopl=0 nv up ei ng nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010287
nt!KiDeliverApc+0xa7:
fffff800`02a9bf87 498b4a30 mov rcx,qword ptr [r10+30h] ds:002b:fbfffa80`104910d0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: wmpnetwk.exe

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002a9bf87

STACK_TEXT:
fffff880`08e9a8d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0xa7
FOLLOWUP_IP:
nt!KiDeliverApc+a7
fffff800`02a9bf87 498b4a30 mov rcx,qword ptr [r10+30h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!KiDeliverApc+a7

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4cc791bd

STACK_COMMAND: .cxr 0xfffff88008e99f00 ; kb

FAILURE_BUCKET_ID: X64_0x3B_nt!KiDeliverApc+a7

BUCKET_ID: X64_0x3B_nt!KiDeliv... Read more

http://www.sevenforums.com/bsod-help-support/155301-bsod-help-0x0000003b.html
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Built my new computer and started getting this error, i don't know from what.

http://puu.sh/PwSQ - Windows Blue Screen Viewer

A:BSOD 0x0000003b

Hi xemath and welcome to W7 Forums

Are you using the latest graphics driver for your card, or the one that came with it?

http://www.sevenforums.com/bsod-help-support/245221-bsod-0x0000003b.html
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HI I just built my computer a few months ago and just recently i started getting BSOD every few days or so and i dont know what is causing it or how to fix the problem so... that is why i cam here
the only old parts i took from my old computer are the cd drive and a usb2.0/card reader thing
Can someone please tell me how to fix this problem?

A:BSOD 0x0000003B Please Help

  
Quote: Originally Posted by natedogg409


HI I just built my computer a few months ago and just recently i started getting BSOD every few days or so and i dont know what is causing it or how to fix the problem so... that is why i cam here
the only old parts i took from my old computer are the cd drive and a usb2.0/card reader thing
Can someone please tell me how to fix this problem?



This was Related to D-Link_Range_Booster device. Note: Located in \%Program Files%\D-Link\D-Link DWA-552 Xtreme N Desktop Adapter\. I would remove it or if necessary update it to newest version.

http://www.sevenforums.com/bsod-help-support/186300-bsod-0x0000003b-please-help.html
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Hello, i built a new computer, and I've been getting Blue Screens. The first time I installed windows 7 (x64) and the blue screens were very frequent and random error codes. I uninstalled and reinstalled windows 7 (x64), and the Blue screens only happen when I turn on my computer once or twice, and its 0x0000003B. I had my RAM tested at a computer store, and they said it was fine, but im not sure if they were right. I have 2 x 2 sticks of RAM. Please help.

Edit: My hard drive is partitioned, not sure if its worth mentioning.

Edit: Fixed the attached files, thanks

A:BSOD 0x0000003B

Hi redgamma,

Unfortuneately you didn't pack the files produced by Windows_NT6_BSOD_v3.03_jcgriff2_.exe in your attachment.

You packed the actual Windows_NT6_BSOD_v3.03_jcgriff2_.exe!!

http://www.sevenforums.com/bsod-help-support/138750-bsod-0x0000003b.html
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First time posting here. I've been getting this error once in a while, I've run memtest and updated my gpu driver and still gives me BSOD every now and then. help please. thanks!

A:BSOD 0x0000003b

No Service Pack 1, only 1 Windows Update. Please do the following:
SP1 isn't installed, please do the following:





Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?


We've seen a number of BSOD issues with SSD's recently. Here's the information that I've compiled:





Quote:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum


EVGA Precision (along with Riva Tuner and MSI Afterburner) are known to cause BSOD's on some Win7 systems. Please uninstall it immediately.

Your Samsung printer drivers date from 2005. Please uninstall them, then download and install the latest available version from the Samsung website.

I've seen a lot of issues recently with USB XBox controllers (the drivers date from 2009 and no updates are available). I'd suggest uninstalling the software and removing the device from your system until we've made the system stable again.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Win7 systems (mostly due to the sptd.sys driver).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Please update your Realtek High Definition Audio drivers as this driver dates from 2009: Driver Reference Table - MBfilt64.sys

If the above steps don't fix things, post back and we'll have you run Driver Verifier on all 3rd party drivers.....

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

... Read more

http://www.sevenforums.com/bsod-help-support/221088-bsod-0x0000003b.html
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Hi there,

Recently I've been getting BSOD while playing WoW. I'm not sure what details to give other than the dump so I'll just tell you about my computer:

Intel i5 4690 3.5-3.9 GHZ
EVGA GTX 970 SSC (super superclocked - the fans are designed not to turn on until card reaches 60c)
16gb Hyper X Fury ram
1tb WD Black HDD
Windows 7 OS

I noticed that I haven't crashed yet while EVGA Precision X is up (it has a custom aggressive fan curve I made). Maybe this has to do with the fact that it replaces fan drivers, or something? I don't know. I'm pretty clueless as to what's going on because all these parts are pretty new and it only recently started, but it's crashed three times today. Here are the dumps.
Any help you guys can give would be greatly greatly appreciated. Thanks a ton!
 

A:BSOD ntoskrnl.exe address ntoskrnl.exe+74ec0

Any ideas? It happened again while using EVGA Precision.
 

https://forums.techguy.org/threads/bsod-ntoskrnl-exe-address-ntoskrnl-exe-74ec0.1145229/
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I keep getting a BSOD (Critical_Object_Termination) but have no idea what is causing the issue. I tried in vain to debug my own minidump files but ended up getting nowhere.

So far i have run MemTest over the weekend with 107 passes. I also ran Prime95 64-bit for 4 hours on each of the FFT tests without error.

I have enabled driver verifier (following the guide on this site) and this has not caused anynew BSOD's.

I also get a random BSOD on startup but it has happened so infrequently i have been unable to boot with disable automatic restart on system failure enabled to capture the stop code.

I really could do with some expert advice please.

This is my first post so i apologise if i have missed something important but i have tried to read as much info as possible before posting.

A:BSOD Ntoskrnl.exe+7efc0 and Ntoskrnl.exe+75c40

Unusual one you got there think it may be a windows problem please run sf tool and upload all files not just dumps and try running an sfc scan
SFC /SCANNOW Command - System File Checker option 2

Check system temperatures also

http://www.sevenforums.com/bsod-help-support/281212-bsod-ntoskrnl-exe-7efc0-ntoskrnl-exe-75c40.html
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Does anyone have any idea what could be causing these BSOD errors? It started with the +74200 error about a month ago (enduser is just now informing IT) and now it is the +73c40. I've already done several Memory tests to no avail. I'm about to just
reimage but don't want to if it's just a driver issue. 

Thanks
TravisD

https://social.technet.microsoft.com/Forums/en-US/afea0b11-7904-4025-8dd6-c76d6cfa02d8/ntoskrnlexe74200-amp-ntoskrnlexe73c40-bsod?forum=w8itprogeneral
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Hi, I've been having this BSOD appear very randomly.

IRQL_NOT_LESS_OR_EQUAL 0x0000000a
(all reports in .rar file)

Sometimes within 1 hour, other times as long as 24hrs+. I've got my BIOS/Drivers up to date for my CPU, Graphics Card, and Motherboard. I've rigorously tested my memory and have never had any issues arise.

It has occurred during
3d gaming,
when the system has been idle,
also when browsing with firefox or ie.

Any help at all would be appreciated, I've struggled with this BSOD for years I would love to finally find whats causing it.

Thank you.

A:BSOD ntoskrnl.exe+26ee0 ntoskrnl.exe+7cc40

  
Quote: Originally Posted by postal


Hi, I've been having this BSOD appear very randomly.

IRQL_NOT_LESS_OR_EQUAL 0x0000000a
(all reports in .rar file)

Sometimes within 1 hour, other times as long as 24hrs+. I've got my BIOS/Drivers up to date for my CPU, Graphics Card, and Motherboard. I've rigorously tested my memory and have never had any issues arise.

It has occurred during
3d gaming,
when the system has been idle,
also when browsing with firefox or ie.

Any help at all would be appreciated, I've struggled with this BSOD for years I would love to finally find whats causing it.

Thank you.


First lets start with asacpi.sys yours dated 2005
1-ASACPI.SYS

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOT 2005).

http://www.sevenforums.com/bsod-help-support/194256-bsod-ntoskrnl-exe-26ee0-ntoskrnl-exe-7cc40.html
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i am having this problem after i change my video cards i upgraded a 460 SLI to a 680
i have run 3dmark11 to try to replicate the bsod or something and nothing happends
i clean my hardware and change the thermal compound then i played some bf3 and paff the same bsod =(

pd: sorry for my english
i forgot to say that i have the last beta drivers from nvidia because with the WHQL i was having problems in gw2
Attachment 231326

A:BSOD playing bf3, hal.dll hal.dll+12a3b , ntoskrnl.exe ntoskrnl.exe+18

Welcome

For the bug check you're getting go through:
Stop 0x124 - what it means and what to try

Also get a latest version of your BIOS.


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Yusra\Downloads\Fayer\SF_11-09-2012\091112-23509-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`03667000 PsLoadedModuleList = 0xfffff800`038ab670
Debug session time: Wed Sep 12 06:29:05.072 2012 (UTC + 6:00)
System Uptime: 0 days 7:04:57.025
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80086cf028, ba000000, 400405}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : hardware

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80086cf028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000400405, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: f

STACK_TEXT:
fffff880`030acb58 fffff800`03630a3b : 00000000`00000124 00000000`00000000 fffffa80`086cf028 00000000`ba000000 : nt!KeBugCheckEx
fffff880`030acb60 fffff800`037f3b03 : 00000000`00000001 fffffa80`0860b890 00000000`00000000 fffffa80`0860b8e0 : hal!HalBugCheckSystem+0x1e3
fffff880`030acba0 fffff800`03630700 : 00000000`00000728 fffffa80`0860b890 fffff880`030acf30 fffff880`030acf00 : nt!WheaReportHwError+0x263
fffff880`030acc00 fffff800`03630052 : fffffa80`0860b890 fffff880`030acf30 fffffa80`0860b890 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`030acd50 fffff800`0362ff0d : 00000000`00000008 00000000`00000001 fffff880`030acfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`030acd90 fffff800`03623e88 : 0000003b`5e9a7a72 fffffa80`0ae15ac8 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`030acdc0 fffff800`036e4aac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`030acdf0 fffff800`036e4913 : 00000000`00000000 00000... Read more

http://www.sevenforums.com/bsod-help-support/252352-bsod-playing-bf3-hal-dll-hal-dll-12a3b-ntoskrnl-exe-ntoskrnl-exe-18-a.html
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Hello Recently I got a few bluescreens while playing World of Warcraft which I thought was very weird because all of my hardware is pretty new Here is some info about my computer Intel i - GHZ EVGA GTX SSC super superclocked - the fans are designed not to turn on until card reaches c gb Hyper X Fury ram tb WD Black HDD Windows OS At first I noticed three bluescreens then I used EVGA Precision X with a custom aggressive fan profile and BSOD ntoskrnl.exe+74ec0 ntoskrnl.exe address the problem went away temporarily but then the computer crashed later on I'm not sure if that's relevant or not I ran a diagnostic on my harddrive and processor and both were fine The RAM seems more difficult to test because it said something about usb drives so I decied to stray away from that unless it was absolutely necessary and then get help from someone who BSOD ntoskrnl.exe address ntoskrnl.exe+74ec0 knows what they're doing I am going to upload the dump files that were saved by bluescreenview Any help at all would be greatly appreciated

A:BSOD ntoskrnl.exe address ntoskrnl.exe+74ec0

CRITICAL_OBJECT_TERMINATION BSODs (0xf4) are usually related to an issue with the hard drive.

If you have an SSD, make sure that the firmware is upgraded.

If HDD, run SeaTools for DOS, LONG test - Hard Drive (HDD) Diagnostics - Sysnative Forums

Regards. . .

jcgriff2

`

http://www.techsupportforum.com/forums/f299/bsod-ntoskrnl-exe-address-ntoskrnl-exe-74ec0-975273.html
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Title says it all. Keeps crashing when starting an application.

Windows 10 home prem
64 bit
 

A:0x0000003b BSOD on windows 10

what is the application ?
 

https://forums.techguy.org/threads/0x0000003b-bsod-on-windows-10.1160674/
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Hi to all and thank you for creating this forum; I have been recently noticing that my computer sometimes hangs up with a blank screen when the windows 10 login screen is supposed to load. I am forced to press the reset button in order to eventually log on.
I have then noticed through event viewer a bugcheck warning. I have been trying to find what the cause or issue might be but I have not had any luck. I am attaching a report as per forum rules in case anyone might be able to shed some light into this issue.
Many thanks for any help.

A:BSOD Bugcheck 0x0000003b

I don't know what is on your system, but I do know some of it is against the rules.
Please cleanup your system of cracks/bypasses + related software, no crack/bypass and related software may be on your system to proceed.

Forum rules





4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

http://www.tenforums.com/bsod-crashes-debugging/34451-bsod-bugcheck-0x0000003b.html
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My computer hanged 4 times for the past week and i had this bsod today.

Attachment 322461

I ran /sfc and detected no problems. Hdtune and wd diagnostic also reported fine.

A:BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b

rogerholic, the latest dump shows this


Code:
lmvm atikmdag
start end module name
fffff880`0805d000 fffff880`08bd0000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Mar 28 21:27:04 2013 (5154FBF8)
CheckSum: 00B25604
ImageSize: 00B73000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update your driver doing a clean install. You should download from Latest AMD Catalyst Video Driver for Windows 7 . This can help getting the cleanest install, but when you use the driver sweeper program be sure to check ONLY AMD Display driver. Installing and updating drivers in 7

http://www.sevenforums.com/bsod-help-support/335321-bsod-system_service_exception-0x0000003b.html
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BSOD , System_Service_Exception, 0x0000003b! Another others!

This images show what BSOD's i suffer with!





I have also attached a dump files

A:BSOD , System_Service_Exception, 0x0000003b! Another others!

It might be your graphics card.
Have you tried reinstalling drivers or installing older/newer drivers?

http://www.sevenforums.com/bsod-help-support/378069-bsod-system_service_exception-0x0000003b-another-others.html
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Getting 0x0000003b bsod randomly, most recently only when i have been playing WoW.
Have added the zip file i got when i used the DM Log Collector.
Thanks in advance and I hope you all have a nice day
//Kim

A:Getting 0x0000003b bsod randomly

Install Service Pack One:Learn how to install Windows 7 Service Pack 1 (SP1)

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\USER\Downloads\Compressed\DRINTI-2014-12-08_152649,35\120814-39468-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Machine Name:
Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`03252e70
Debug session time: Mon Dec 8 20:07:13.831 2014 (UTC + 6:00)
System Uptime: 0 days 2:09:01.251
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff96000186107, fffff8800a3ab070, 0}

Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )

Followup: MachineOwner
---------

http://www.sevenforums.com/bsod-help-support/354605-getting-0x0000003b-bsod-randomly.html
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System_Service_Exception 0x0000003b


My computer is rather new, only had it for a couple of month's. I have several problems with it! When my computer runs to the desktop, around 3 minuets later i get a BSOD named "System_Service_Exception 0x0000003b"and many more. I have tried updating drivers but some wont update, and also finding the drivers which are out-dated is hard. I have tried system recovery aswell. The good news is that when the computer didnt have the BSOD's it RUNS absolutely AMAZING!

(Im also getting other BSOD's aswell)

Im currently on my sisters laptop to post this thread, I just would like ALL of this nonsence over! Please help me fix this! Feel free to use the dump files, i hope it helps!

-Lewie

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I always Get a Blue screen while playing any DVD on my system using a Gigabyte Motherboard recently upgraded the system to Vista Ultimate X64 bit and installed the Latest DRiver for Mother board ... for the same and then while playing a DVD there is no video on the screen and then i here the DVD moving inside... but nothign is Displayed on the screen..
and then checked the error details
BCCD error code was :_ 3b
its a Blue screen error which comes up whenever i try playing it..
Applications Used are:_
Windows media player...
Windows Media center..
Power DVD

Need help on this

A:BSOD ERROR 0x0000003b

Hi this is what i found on your error code
Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION
The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

Cause
This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code
please follow the in structions here and attach to your next post
http://www.techsupportforum.com/1871981-post2.html

http://www.techsupportforum.com/forums/f299/bsod-error-0x0000003b-424668.html
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Hello, I am getting bluescreens. I was cleaning computer and after plugging computer I got bleuscreen after 5mins of running ~ I didnt check which error it was . I decided to try reinstall everything so I installed Windows again. I did it, installed drivers and after playing game I got error 0x00000050. I contacted ASUS support and they told me to reinstall Graphic Drivers. I did and it was working for 2 days. Today I got BSOD with error 0x0000003b.

A:BSOD: 0x00000050 ,0x0000003b

Hello aaskY,

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information if able. One of our BSOD experts should be by later when able to further help.

http://www.sevenforums.com/bsod-help-support/337481-bsod-0x00000050-0x0000003b.html
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About months ago I updated my graphics card because my old one had died on me I also randomly 0x0000003b getting happens mostly BSOD installed more RAM into my computer Soon after I started getting BSOD when I would play starcraft It didn't happen often so I thought it was a one time thing Over the past month BSOD happens randomly mostly getting 0x0000003b or so BSOD happens randomly mostly getting 0x0000003b the problem has become increasingly worse Now I get the BSOD all the time From playing games to just having the computer idle I will get numerous stop codes The most frequent one is x b I have a feeling it is my video card drivers but I have the most up to date ones so I don't see how to fix this issue I have ruled out a possible virus for the simple fact I wiped my hard drive and re-installed windows Another big issue I am having is all of my web browsers will instantly crash as soon as they open Both firefox and internet explorer have done this I have not yet had this issue with chrome This problem doesn't happen all the time but when it decides to act up I can't even access the internet Any help will be much appreciated

A:BSOD happens randomly mostly getting 0x0000003b

Welcome to Seven Forums.

Please test the RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+





Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes. *Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot. *If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot. *If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.


Errors are sometimes found after 8 passes.
Do this test overnight, before going to bed.

http://www.sevenforums.com/bsod-help-support/267106-bsod-happens-randomly-mostly-getting-0x0000003b.html
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I keep getting a BSOD randomly with bug check code: 0x0000003b

I've tried to read the minidump, but I can't install the program necessary for some reason.

The minidump can be seen here:
https://www.dropbox.com/s/nnri9tnho2...78-01.dmp?dl=0

Any help would be appreciated!

http://www.sevenforums.com/bsod-help-support/385122-bsod-0x0000003b-randomly.html
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I have an HP Desktop PC with a dual boot system- Vista Home Premium amp Windows Professsional I have the OS's installed on different physical hard drives amp use the Windows boot manager to select an OS I am currently getting BSOD Flashes too quickly to see what it says each time I attempt to boot into Windows It begins to load the Windows splash screen then it reboots before it gets to the logon screen It would do this repeatedly if I select Windows at bootup I cannot get into safe mode via Windows I have tried various safe mode BSOD 0x0000003b SYSTEM_SERVICE_EXCEPTION options but all act the same as if I was booting normally into Windows ie just keeps rebooting itself This seemed to have started when I installed some Windows Microsoft Updates in October I just haven't had BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b the time to revisit this I have also tried launching Startup repair and it hasn't found anything Just an FYI I can boot into Vista just fine If I boot into Vista I can see the hard drive containing Windows and can access files from that hard drive I have BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b found and am able to access the quot dmp quot files from the windows system that are in quot Windows MiniDump quot I have used BlueScreenView and have found the quot dmp quot files from October but nothing recent I'm not sure why it's not capturing them now I used BlueScreenView and went into Options Advanced options and pointed the path to the Windows drive containing the minidump folder The most recent Dump File contains Bug Check String SYSTEM SERVICE EXCEPTION Bug Check Code x b The Crash Address BSOD caused by ntoskrnl exe f c I found other dmp files that each have a different Bug Check String but they all have the same Crash Address ntoskrnl exe f c I'm trying to capture the BSOD information listed in your quot BSOD - Posting Instructions quot Is there a way to capture this information since I can't physically boot into Windows ie can I capture it from Vista Is there a way to tell the SF Diagnostic Tool to capture that information from the Windows drive as I can in BlueScreenViewer as it seems to only capture from the Vista Drive that I'm currently using I'm new to the forum and just trying to give as much information to try and solve this I appreciate any help

A:BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b

goto your windows 7 drive
goto windows>dumps

There you will find the dump files

upload them

http://www.sevenforums.com/bsod-help-support/272387-bsod-system_service_exception-0x0000003b.html