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New PC, Random Black Screen Freeze under load, no dump file generated

Q: New PC, Random Black Screen Freeze under load, no dump file generated

Hi Everyone I have no Random under Freeze dump Screen load, Black New generated file PC, bought a new custom built desktop PC about weeks ago and ever since purchase I have been freezes about once twice per day tried looking into it quite a New PC, Random Black Screen Freeze under load, no dump file generated bit but can't find the solution anywhere When the crash happens the screen just suddenly blacks out no prior warning signs at all sounds continue to play for about - seconds then New PC, Random Black Screen Freeze under load, no dump file generated gets stuck on a loop and a hard reboot is required each time No dump file generated at all It does get recorded in the event viewer as this - System - Provider Name Microsoft-Windows-Kernel-Power Guid C B A- - C -AC E- C D B EventID Version Level Task Opcode Keywords x - TimeCreated SystemTime - - T Z EventRecordID Correlation - Execution ProcessID ThreadID Channel System Computer Andy-PC - Security UserID S- - - - EventData BugcheckCode BugcheckParameter x BugcheckParameter x BugcheckParameter x BugcheckParameter x SleepInProgress false PowerButtonTimestamp Seems to only happen under load gaming - of the time with Europa Universalis for some reason very rarely with other games but still occurs never happens with office browsing youtube email etc even during extended sessions I have so far done - full system reformat re-install and update didn't help - Multiple runs of passmark burn-in tests mins each episode of freezing during a dun but the rest passed fine CPU and GPU temps were good - Deg for CPU and Deg for GPU - Multiple runs of RAM tests - all passed no errors - Furmark GPU stress test - max temp degrees no crashes or artifacts - Multiple antivirus scans - nothing found OS Windows professional bit Service Pack all updates installed System Specs PSU Antec NEO C ECO Motherboard ASRock H M-PRO H CPU Intel BX I I - GHZ RAM G Skill G x G DDR VGA Gigabyte GV-R OC SSD Kingston SSDnow SV S A G HDD Toshiba TB RPM HDD The SSD only contains windows and office all other software are on HDD All components are assembled and apparently burn-in tested by vendor no over clocking at all I am thinking this is probably a hardware issue rather than a software one but can't pin down which component is at fault here would really appreciate any advice PS I have uploaded the zip file but don't think it contains too much

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Preferred Solution: New PC, Random Black Screen Freeze under load, no dump file generated

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

A: New PC, Random Black Screen Freeze under load, no dump file generated

The file you uploaded didn't contain anything. Please run Blue Screen of Death (BSOD) Posting Instructions again and select option 2 in the instructions. Click the big orange 'Grab All' button and give it time to finish. Then upload the entire file and we will take a look.

Also, please include manufacturer and model of the PSU in your system specs at the bottom left of your last post. Just click that and there will be a link there to update system specs. Be sure to click save at the bottom of the page. If you haven't already, please list the PSU, CPU cooler and anything else that may help. Sometimes we have to look up a component, so the details to do that helps us to help you.

Also, after that please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

You actually did very well in filling in the system specs. Just a couple more things need to be added. Also, welcome to Seven Forums. When you say a new custom built computer, who built it and I assume it is still under warranty. Just add any details you can about the problem. If it happens when running a certain app, or when doing a certain thing that would be useful info to help us nail down the problem. Can I also assume the OS as already installed when you received the computer?
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Hi all I have DIYed a PC weeks ago for gaming internet purpose with the following config - ASRock Z Pro -M MB - Intel i G CPU - Team Elite DDR x G Ram - WD Caviar Blue GB HD - Sapphire HD Vapor-X OC G GDDR - FSP W Aurum Gold PSU - Windows bit Ultimate However it got randomly freeze and black screen in windows in different scenario - Freeze at Screen Saver - Freeze after away for a few mins - Freeze during Skype Gameplay with repeat sound playing during freeze - New Screen on Random PC Freeze/Black Black screen during Shutdown - gt Windows Random Freeze/Black Screen on New PC Update Installing Basically it can freeze any time after starting up without special observable pattern One thing is that it usually - freeze during the first minutes after starting up windows However sometimes it can work for a few hours normally after the -minutes time What I've done so far but the problem still persist - WD Data Lifeguard Diagnostic v Quick Test Extended Test - gt No Error Found - Memtest overnight for passes - gt No Error or Hang - Stress Stability Test in OCCT FurMark Prime Aida - gt Temperate of CPU GPU up to C seems normal and no freeze during test - Power Supply Test in OCCT - gt The voltage seems stable - Update BIOS to the latest version - Installed Windows XP SP -bit - gt Same problem - Adjust the Ram Voltage from Auto to V - The voltage in BIOS seems normal within range - Disabled quot Link State Power Management quot in Power Options - Testing in progress Boot Random Freeze/Black Screen on New PC into Safe Mode w Networking - gt No Random Freeze/Black Screen on New PC problem so far for hours I'm not sure if it's software driver issue or hardware problem It doesn't look like problem of Ram HD given the test results I was using Laptop before I don't have any spare parts to switch in for testing individual part now I saw in PSU forum that FSP is not good I'm thinking to buy another good one as suggested in PSU forum but the PSU is new and there are so far no freeze in safe mode DOS testing programs I'm not sure if it's PSU issue I have been searching in Google and tried the things I found but still no clue at all Please advise anything I can do further to locate remedy the issue
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I own a Gateway NV52, and the issue with locking up began after I upgraded to Win7. After reloading the factory default of Vista on this, the laptop keeps randomly locking up and then going to a blank black screen.

I've gone to other threads and tried running MemTest and Vista's Memory Diagnostic and they both came up with nothing. I've also seen that other posters have attached dump files and other generated information from the computer to help solve their issues, but I don't know where to find these files to even get started. Can anyone help? What other information do I need to give to get started on the right track?

A:Random Black Screen Freeze, not after login

I would first do a system file check.

System Files - SFC Command
Tutorial thanks to Brink

Then you can view any error messages and see what they mean from this Microsoft site.

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista

If errors are found run the test again as it sometimes takes about 3 passes to get it all fixed. Sometimes even that fails to repair it but post back with results and we will take it from there.
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So here is the thing i bought new computer before maybe - months and since the very beggining i had this wierd problem everything work normally but then screen goes black or any other color and computer freeze and i have to reset it It was rare at the beggining but now it is really a problem i searched every single topic on google but screen black hard freeze! and Random couldnt find anything that works for me here is a screen and how it looks like when it freezes imgur the simple image sharer it can be gray or green or any other color and after that i must reset it Here is my specification if anyone is willing to help me Mothearboard MB MSI H M-P B Intel H x DDR PClex LAN CPU CPU INTEL Core i GHZ Graphic card VGA SAPPHIRE ATI HD GB DDR Power ATX PowerLine W retail PCleX mmF Once again please guys if anyone can help me i would apreciate it im really desperate im googline for - months and i cant find solution i tried every single thing reinstal windows reinstaled drivers control center cleaning registry tested ram tested power supply everything is ok but i still have this wierd problem Even i upgraded power supply but it still occurs and it happens really randomly most of the time when i play games Also sorry for bad english D

A:Random black screen and hard freeze!

Hi and welcome to TSF,

1. Please try another monitor if possible to eliminate your monitor from the equation.

2. I believe that board has built in graphics, please try and connect to the other vga port on the I/O board on back of pc. You may need to go into bios to enable the internal IGP(graphics built in adapter) beforehand.
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A few days ago I had this problem for the first time, my PC freezes (no buttons respond) and I get a black screen. If sound was playing at that moment, it skips continuously. The only thing I can do is powering off my pc and restart it again.

After restarting it says the pc didn't shut down cleanly and starts collecting meta-cache, I have the option to start Windows in safe or normal mode.

After that everything seems unchanged/normal until it freezes again (this is at random, it can be 20 minutes after / 1 hour after /...).

Prior to the first time I did not download/install anything (to my knowledge), nor did something happen to my pc (didn't let it drop, didn't spill anything on it, etc).

I followed the instructions on the "BSOD - Posting Instructions" to make this post.

Hopefully someone can help me with this.

Thank you.

Thomas D.M.

A:PC freeze, black screen and sound skipping at random

There are no dump files in your .zip folder. Can you please follow these instructions on how to configure dump files. Can you also disable automatic restart, just follow the tutorial and you will see a tick box saying "Automatically Restart" untick it.

Dump Files - Configure Windows to Create on BSOD

Can you then enable Driver Verifier by following these instructions as it will help determine if there are bad drivers installed.

Driver Verifier - Enable and Disable
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I have a multi-boot set up with XP 64 as one of the OS's. I have been using it more often recently and it can suddenly give a black screen, keyboard doesn't work (tried to shutdown 'blind' using Ctrl+Alt+Del then Alt+S then Enter, no response). Also pressing Numlock doesn't affect the LED.
There is nothing relevant in Event Viewer.
The PC goes totally dead although the power is still on.

I have Vista 64 also and this works perfectly, so do Vista 32 and XP 32.

There is no pattern to the freezes, at least none I can see, they seem to occur at random times.

I know it's a tall order with such an intermittent fault but has anyone got any idea what I can do to troubleshoot this ?

(if it helps my system specs. are 'under' the PC icon above)
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First of all as a newbie here I'd like to say hello to everybody on this forum and also apologize if this is posted in the wrong section since defacto my problem involves black screen and not a tipical blue screen Computer is custom built all new parts months old I became aware of this problem about months after My system specs i k - overclocked bios reset to factory settings later after problem became - screen Black - Freeze Restart Computer Random continuous annoyance Corsair H i GT Asus Sabertooth x mobo Gb DDR Corsair XMS MHz Random Computer Freeze - Black screen - Restart Evga GeForce GTX SC Corsair -CS M w PSU So this problem has been bugging me for some months now Basically what would happen is computer would freeze if there was sound playing atm sound would freeze in a quot bzzzzz quot fashion continuously looping seconds later screen would turn black and the computer would restart I have disabled later quot restart on failure quot feature hoping I would get some information on screen when it happens but sadly now it just stays on black screen without resetting This happens completely random and so it happens that it is always during some not intensive computing idle web browsing youtube playing sometimes when working in d modeling program - ds Max On the other side it never happened when computer was doing some intensive d rendering or gaming - coincidence or not I don't know yet Biggest problem now is that I'm still unable to recreate the event I've tried forcing both CPU and Random Computer Freeze - Black screen - Restart GPU with tests for hours amp hours and everything would be successful and then next day or in a week I would start the computer like today opened chrome and out of nowhere it would freeze w black screen Btw I've used Prime Intel Burn test on very high Cinebench FurMark and Heaven Benchmark I have tested memory with Memtest for about h and it was ok zero errors I realize this is not nearly enough time to test so will repeat it again for h Initially I've associated it with power failure due to the loose main power cable on PSU but since I corrected that and continued to experience this problem then I started to suspect my OC settings So I switched BIOS back to default factory settings didn't take the battery out but it happened again I know for a fact this didn't happen before my first OC attempt and fiddling in BIOS although I started OC about a week after the computer was assembled but I want to see now if some hardware piece went haywire in the meantime or was faulty to begin with or something else As said mentioned event would happen completely random so far about - times in a week Event viewer gives me this log Critical - Source Kernel-Power - Event ID - Task Category EventData BugcheckCode BugcheckParameter xfffffa e BugcheckParameter xfffff BugcheckParameter x BugcheckParameter x SleepInProgress false PowerButtonTimestamp So far I have around of these events but I realize that they are mixed with standard instability crashes with blue screen which I had earlier while OC-ing So do you guys think this is likely a hardware fault Would it be likely PSU CS M is not so prized anyway or a motherboard or something else I do have another spare PSU it's a very cheap no-name unit but it has w and technically would be enough to drive the system PSU calculator estimates around w for my system Should I try it I'd really appreciate any help opinions Thanks in advance Sorry for the long read but I've tried to be as much descriptive as possible p s If there will be need I can post also my OC-ed BIOS settings although I don't think it matters now since it has been reset

A:Random Computer Freeze - Black screen - Restart

Update regarding memory testing. Just finished 10+ h of Memtest86 with 0 errors. Should I run it more ?
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On my can't Screen remote no black, but file, can in dump access disk goes Dell Precision T I originally tried using a gForce graphics card for triple monitor display but that gave enough BSOD's that I eventually gave up removed the gForce and went back to the original NVS Occasionally now sometimes even while I am away from the keyboard the following situation occurs - both of my screens will Screen goes black, no dump file, can't remote in but can access disk both go black as if they are not receiving a signal - computer will not restart - Screen goes black, no dump file, can't remote in but can access disk no minidump file is created - seemingly I cannot remote desktop in anymore whereas when the screens are working I can remote in - Powershell Enter-PSSession also hangs with no error code existing PSSession seems to stay but commands don't work suggesting a lost connection I was hoping to devcon restart the device remotely - this does work in normal circumstances but not after this issue presents - Shared network drives are still available This is interesting in that it shows the computer is still running - Apparently no amount of time causes the computer to reboot and I think keyboard commands are being ignored - Not sure if a different OS works or not trying to make it work with I've upgraded graphics card drivers to latest Jan from the December drivers upgraded chipset etc based on mfg recommendations I've tried moving the graphics card between slots internally with no luck Pretty much grasping at straws at this point - any suggestions
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Hi All First post here but have visited often over the years to learn about various subjects Lately I've been frequenting the many helpful BSOD pages thanks to the problem that is the subject of this thread I'm hoping you wizards can help me pinpoint the offending driver or hardware before I resort to random uninstalls and eventually a clean Windows reinstall as more extreme procedures I know what follows is a read but it's hopefully well-written so please bear with First the System Specs Specs are in my profile BSOD, Random Minutes After Screen Black Startup Freeze, or Basically this is a heavily upgraded OEM the HP m p HP Pavilion Elite m p Desktop PC Product Specifications HP Pavilion Elite m p Desktop PC HP Support The current configuration ran smoothly for over six months before the problem appeared With the exception of the graphics card more on that below Random BSOD, Freeze, or Black Screen Minutes After Startup the most recent changes were the addition of the two HDDs at the beginning of this year when migrating to SSD Before that the machine was completely problem free going back to its inception in she's an old girl I know The Mystery Currently the system is at a point where it always freezes throws a random BSOD or the screen goes black monitor goes to sleep within minutes after startup It almost always happens within five minutes after the desktop loads but occasionally up to ten minutes This always requires a forced restart with a chance of one of these problems occurring again following reboot for an unpredictable number of times What began as typically a single occurrence has since become on average two crash reboot cycles The record was four Once the system is running for at least five minutes the mystical quot five minute rule quot as I've come to know it it works fine I can leave it idle or punish it with maxed out ultimate settings in Skyrim for hours on end and it won't so much as hiccup But after being shut down or in sleep mode for at least some hours the startup problem always resurfaces in whichever flavors and quantities it decides to take In all it's a tolerable nuisance but one that's surely the manifestation of one or more drivers or hardware gone wild Like the worst computing problems this one arose seemingly out of the ether and has been in a downward spiral since The variety and frequency of crashes seems to have gotten progressively worse over the more than two months since the problem first appeared As far as I can tell it all started with a sudden freeze on July that had me thinking my wireless mouse and keyboard batteries needed replacing Weeks went by with no problems until the black screens started occurring Still these were intermittent and occurred days or weeks apart Before long the first BSODs started appearing These were also intermittent at first As time went on it got to the point at which things are now For basically the entire month of September there have been one or more BSODs almost daily uploaded for your debugging pleasure but in any case always one or more of the three types of crashes freeze BSOD or black screen shortly after startup Today's session went like this Freeze three minutes in forced-reboot BSOD some minutes in forced reboot different BSOD seven minutes in broke the quot five minute rule quot I know forced reboot up and running six hours and counting Each day the experience is different last night was a black screen and BSOD but the one constant is the crash es almost always occur within five occasionally ten minutes post startup Or at least that was the case until yesterday when the system threw a curve ball with a BSOD twenty minutes in I pray this isn't a new symptom So far the two startups since then have remained true to the five five to ten minute rule The Detective Work Needless to say I have tried everything I can think of in this harrowing driver hardware whodunit I started off investigating the basics There were no manual changes to software drivers or ... Read more

A:Random BSOD, Freeze, or Black Screen Minutes After Startup

You have described exactly my problem, dude!
If the crash (not necesarilly the BSOD) came in a middle of skype or VOIP conversation, can you still talk/hear for 30 sec - 1 minute, like me? With black screen on, in stand by. I can.
I hardly wait to find the solution for our problem...

Maybe is usefull to check this post too: BSOD minutes after desktop starts
Relevancy 79.12%

Hello For the last couple months my PC has been having an issue where the screen randomly freezes and the last sounds that were playing loop and then stop This can happen while playing a game be it Hearthstone Batman Arkham City any game Can also happen when using any web based flash like YouTube Twitch etc But I have also had freezes about a minute after logging on without even doing any of the above CPU temperatures right before freeze appear normal and the fans stay at about the same speeds when screen no - BSOD Black System Reboot Hard Freeze, Random on freeze happens at least I don't hear them spinning up I am forced to do a hard reboot but it takes a few tries to get the PC to boot because the monitor simply acts like it doesn't detect any video signal upon reboot I can hear Windows do its boot up sounds Random System Freeze, no BSOD - Black screen on Hard Reboot but nothing on Random System Freeze, no BSOD - Black screen on Hard Reboot screen I have a feeling Random System Freeze, no BSOD - Black screen on Hard Reboot this might be multiple problems linked together I included a zip of my computer's SF Diangostic Tool report Thanks for taking a look at this problem all help is welcome and appreciated

A:Random System Freeze, no BSOD - Black screen on Hard Reboot

That definitely sounds like a graphics driver related issue, if not then a hardware failure in your GPU. I would recommend updating your graphics driver by booting into safe mode (F8 on startup).
Uninstall the current ones via the control panel.
Let us know the results.
Relevancy 79.12%

This is a BSOD or startup. Black Crash, Screen shortly Random after Freeze, strange problem my desktop has had for a fairly long time Usually my computer will work fine start up with no problems for several days Random Crash, Freeze, Black Screen or BSOD shortly after startup. in a row And then for reasons I don't know it sometimes will start crashing Usually the screen goes completely black and the computer completely non-responsive and it must be hard reset to get any response at all out of it A few times I've actually seen a brief BSOD but too brief to actually read it Random Crash, Freeze, Black Screen or BSOD shortly after startup. and see what Random Crash, Freeze, Black Screen or BSOD shortly after startup. is happening Sometimes the screen will just freeze where it is with the last bit of audio that was playing repeating nonstop The strangest thing about these crashes is they only happen a little bit after or during startup if the computer is fine for minutes I know it'll be fine until the next time it's turned off It has on a few occasions come up with a screen telling me that the CMOS is corrupted I've had startup repair run and tried some kind of hard drive diagnostic tool the startup repair couldn't find a problem and the tool said the hard drive was good I've seen it crash this way in the middle of the bios boot during login in safe mode pretty much any time during the first half-hour to hour of the computer being on But never afterward I ran the diagnostic tool the results are attached to this post Any help at all would be appreciated In case it has any effect on anything my computer used to be a Vista and a complimentary upgrade was used to make it windows

A:Random Crash, Freeze, Black Screen or BSOD shortly after startup.

Hello Xindaris.

It appears that you have tow antivirus programs installed? MSE and Avira?
Uninstall Avira. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Uninstall MagicISO. It may cause the BSODs as you explained.

ITEMVAUUEName MagicISO SCSI Host ControllerManufacturer MagicISO, Inc.PNP Device ID ROOT\SCSIADAPTER\0000Driver c:\windows\system32\drivers\mcdbus.sys (, 249.56 KB (255,552 bytes), 12/15/2009 5:17 PM)The SCSI adapter installed by MagicISO can cause start time BSODs.

The Display Driver is not Up to date.

fffff880`04884000 fffff880`0532f000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Fri Mar 15 07:07:00 2013 (51427B3C)
CheckSum: 00A8D47C
ImageSize: 00AAB000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to install NVIDIA DRIVERS 320.49WHQL

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Let us know the results. And, is it a factory installed windows?

BugCheck 19, {3, fffffa8005182020, fffffa8005182000, fffffa8005182000}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )

Followup: Pool_corruption
BugCheck A, {34e502010080, 2, 1, fffff80004079cc8}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1849fd )

Followup: MachineOwner
BugCheck 50, {fffffa7f8009d9d2, 1, fffffa800626b187, 7}
Could not read faulting driver name
Probably caused by : memory_corruption

Followup: memory_corruption
BugCheck 1A, {8886, fffffa8003a29150, fffffa8003a267e0, 500}

Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+19c )

Followup: MachineOwner
Relevancy 77.83%

Here is a link to my dump file:

Like the title says, blue screens occasionally happen during shutdown. I'm using an HP 8200 Elite SFF. Windows 7 Enterprise SP1 (x86).

I've really had a hell of a time getting these 8200's to work correctly. If anyone could debug that dump file, it would be greatly appreciated! Thanks.

A:Blue Screen at Random Times During Shutdown (dump file linked)

Do you use the Adobe Type Manager Deluxe?
Adobe Type Manager Deluxe
If yes,please update it because is old from 16-Apr-97 no way to be compatible with windows 7.
If you dont need it just remove it from your system.
Also update the UltraVnc miniport driver2.
Finish and post back.
Relevancy 74.82%

ok i have run vundo numerous times ran numerous virus scans attempted to del the files in safe mode and these file still continue to be generated and they are listed in my run key in the registry even after i delete that entry the key is written again i mean i will delete the registry entry then close regedit reopen it and the key is regenerated in generated file random windows\system32 i want to avoid reinstalling but whatever here is a copy of my hijackthis log any suggestions would be appreciated i highlited the offending registry entry Logfile of Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe random file generated in windows\system32 C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS random file generated in windows\system32 Explorer EXE C Program random file generated in windows\system32 Files Common Files Symantec Shared ccSetMgr exe C Program Files Common Files Symantec Shared ccEvtMgr exe C Program Files Lavasoft Ad-Aware aawservice exe C WINDOWS system spoolsv exe C WINDOWS system cisvc exe C Program Files Cisco Systems VPN Client cvpnd exe C Program Files Symantec AntiVirus DefWatch exe C Program Files Common Files Microsoft Shared VS DEBUG MDM EXE C WINDOWS system svchost exe C Program Files Symantec AntiVirus Rtvscan exe C Program Files TVersity Media Server MediaServer exe C Program Files VMware VMware Server vmware-authd exe C Program Files Common Files VMware VMware Virtual Image Editing vmount exe C WINDOWS system vmnat exe C Program Files RealVNC VNC WinVNC exe C WINDOWS system vmnetdhcp exe C Program Files VMware VMware Server vmserverdWin exe C WINDOWS system wscntfy exe C Program Files Common Files Symantec Shared ccApp exe C PROGRA SYMANT vptray exe C WINDOWS system Rundll exe C WINDOWS system ctfmon exe C Program Files Free Download Manager fdm exe C Program Files Hewlett-Packard AiO hp officejet series Bin hpogrp exe C Program Files WLAN IEEE b Wlreless LAN WlanMonitor exe C PROGRA HEWLET AiO Shared Bin hpoevm exe C Program Files Hewlett-Packard AiO Shared bin hpOSTS exe C Program Files Hewlett-Packard AiO Shared bin hpOFXM exe C HP KBD KBD EXE c windows system hpsysdrv exe C WINDOWS system cidaemon exe C WINDOWS system cidaemon exe C Program Files Mozilla Firefox firefox exe C WINDOWS regedit exe C WINDOWS Explorer EXE C Program Files Trend Micro HijackThis HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch O - BHO a -a d- c a- c - dedf e e - e e fde-d - c -a c -d a a - C WINDOWS system bvolcfsm dll O - BHO no name - C B- - CD - E - B - C WINDOWS system jkkJcDSj dll O - BHO Google Toolbar Helper - AA ED - DD- d - -CF F - c program files google googletoolbar dll O - BHO no name - E BC AAB- C - DF- F D- FD DF E - C WINDOWS system pmnmmJAq dll file missing O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - HKLM Run SiSPower Rundll exe SiSPower dll ModeAgent O - HKLM Run HPBootOp quot C Program Files Hewlett-Packard HP Boot Optimizer HPBootOp exe quot run O - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe quot O - HKLM Run vptray C PROGRA SYMANT vptray exe O - HKLM Run Symantec NetDriver Monitor C PROGRA SYMNET SNDMon exe Enter... Read more

A:random file generated in windows\system32


Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe

Download and Run ComboFix
Please Download ComboFix by sUBs

You must download it to and run it from your Desktop
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Recovery Console

Due to the threat that current and future malware poses it is vital that you have some form of recovery console.
ComboFix will install recovery Console for you

Go to Microsoft's website =>
Select the download that's appropriate for your Operating System
(SP3 Users should select the SP2 Pack)

Download the file & save it as its originally named, next to ComboFix.exe.

Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.

When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log
Re-enable all the programs that were disabled during the running of ComboFix..

Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
ComboFix SHOULD NOT be used unless requested by a forum helper
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OS - Windows SP x Original Install Full Retail Age of system hardware Years some newer components Age of OS installation Years Video Card Geforce GTX MotherBoard GigaByte GA-X -DS Power No Random BSOD, Memory Freeze, Dump Some Supply Corsair W System Manufacturer Custom Hi My computer for a while now has this issue where it can suddenly freeze for Random Freeze, Some BSOD, No Memory Dump no reason Its very ramdom as to when it occurs but when it does occur its normally within the first mins of turning on It appears to happen most of the time Random Freeze, Some BSOD, No Memory Dump while browsing the web with IE but I use that pretty much Random Freeze, Some BSOD, No Memory Dump all the time so doesn't mean IE is the cause I've had times when I've opened nothing and its just frozen on the Desktop I don't generally get BSOD but I have had a few the problem is that it never saves the memory dump even though I've made sure page file is on C and system managed I've run the Driver Verify which actually seems to make the computer more stable and less likely to freeze but BSOD instead but again the problem is no dump file The last BSOD I got didn't reference anything in particular that I can remember but I did note the following - x F x xFFFFFA A C B xFFFFFA A C E xFFFFF E F In the past I have seen the BSOD mention the following but been a while since I've seen these - KERNEL DATA INPAGE ERROR NTFS ACPI I've run memtest and tests to put CPU under stress without an errors or issues I've attached the required diagnostic files so hopefully someone can point me in right direction or maybe identify why memory dump is not working Cheers for help Anthony

A:Random Freeze, Some BSOD, No Memory Dump


I'm seeing some of these scattered throughout your log:
Log Name: System
Source: cdrom
Date: 2011-07-15T01:32:13.355
Event ID: 15
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: COSMOS1
The device, \Device\CdRom7, is not ready for access yet.
Try disconnecting the DVD drive and see if stability improves.

Also, run HD Diagnostics: SeaTools for Windows | Seagate

You might also try running Memtest86 from a cold boot, for about 15 minutes. If you aren't already using Memtest86, see here: RAM - Test with Memtest86+ - Windows 7 Forums
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I've been facing a very annoying behavior with my pc: it randomly hangs, no BSOD and no dump and I have to do a hard reboot.
The event viewer does not even log anything except an "unexpected stop".
I've been googling for hours and found some suggestions which I tried with no result.

I suspect it might be hardware related.

Still, I've been running the SF Diagnostic tool which is attached.

If anyone have an idea or suggestions that might help me, it would gratefully accepted.

Thanks in advance,

A:No BSOD and no dump but random Windows freeze

It seems that there are no dump files.

Configure dumps

First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already.Dump Files - Configure Windows to Create on BSOD
Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.
A few recommendations:

Security App

Start Menu\Programs\avast! Free Antivirus Public:Start Menu\Programs\avast! Free Antivirus Public
Start Menu\Programs\PC Tools Firewall Plus Public:Start Menu\Programs\PC Tools Firewall Plus Public
Running two security application is never a good idea. Please remove Avast and Pc tools and replace with Microsoft Security Essentials: Uninstallers (removal tools) for common antivirus software

Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective. Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.

Make full scans with both separately.

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

Basic checks: Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

Good luck.
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Bought a new PC a couple of months ago and put vista on it have had absolutely no dramas so far had a LAN a couple of days ago and after i moved the PC to my friend s house it started to randomly freeze and BSOD with no apparent cause I figured it was a loose connection somewhere from being transported but i opened it up and disconnected reconnected everything to no avail Tried removing and alternating between ram sticks and slots no change been reading some forums that suggested a device driver problem and video memory so reinstalled updated my gfx drivers still nothing help dump freeze random and Memory 64-bit Vista BSOD the BSOD error i get is STOP x x xFFFFF CD D xFFFFF CD D x B though that was the most recent ive also had IRQ NOT LESS OR EQUAL comp specs are Intel Core Duo E ASUS Vista 64-bit random BSOD and freeze Memory dump help ATX P Q SE GeForce GT gb ram Vista Ultimate -bit only things not new in the PC are the PSU an Antec TruePower W pin and an IDE DVD drive like i said been running fine for months so i ve attached some of the minidump files from the last few days getting really frustrated if anyone could help that would be greatly appreciated nbsp

A:Vista 64-bit random BSOD and freeze Memory dump help

64bit bit operating systems are not commonly used, and as such have poor driver support. Few people here on TS (I would assume) use a 64 bit OS. I suggest finding a better driver as from what I have read, this seems to be the root of most 64 bit OS problems.

BTW- M$ requires are 64 bit drivers to be certified.
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I recently acquired during crash screen freeze dump error a compaq presario F with Windows Vista Home Basic Lately my computer has been cutting out and a blue screen will appear with an error message stating that my computer has been freeze during crash dump error screen shut down to protect data and says to restart in safe mode I freeze during crash dump error screen ve heard of this happening when users start a program but for me this happens in the middle of what I m doing I ll have two or three programs running at once iTunes Internet Explorer and sometimes freeze during crash dump error screen Windows Live Messenger and then that blue screen will pop up and it will freeze the audio i m listening to broken record kinda sound and in the blue screen it will show quot STOP x x D EE x x FFFF x quot I don t recall whether or not a file appeared below that I also noticed that with other users the computer goes through the process of dumping memory and restarting itself Mine has never finished the process or restarted by itself I ve had to manually shut it down every time not sure if that is a bad thing to do though my computer will only get to the second line quot initializing data for crash dump quot then it freezes i ve tried to let it sit seeing if it takes time but it never did anything so if that stop code can pinpoint the problem that would be great but if not i ll repost with the full error message next time it happens nbsp
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I've read that you can by editing registry keys, but it was some site like 3 years ago.  Computer is freezing/locking up and unresponsive.  I need to force a dump when this happens.

A:How. Do. You. Force. Windows. To. Create. A. Dump. File. on. System. Freeze.

Hi Rixanne To force Windows to create a dump file on BSODs, follow the instructions below.Click on the Start Menu, then right-click on Computer and select Properties. From there, click on Advanced System Settings in the left pane. Click on the third Settings... button, under the Startup and Recovery category. From there, select Small memory dump (256k) in the second drop down list (under Write debugging information) and make sure that the directory is set to %SystemRoot%\Minidump. From there, a minidump file should be created each time you have a BSOD.
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Hi Microsoft team,
My laptop has Windows 8.1 and it was working fine for more than 6 months, yesterday I shut it down and when I tried to start it up, it shows a blue screen with error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
with no more information.
I'm able to login in safe mode and did a full system scan, removed the display driver and other drivers that might cause this error.
I tried several options to let Windows create the dump file as recommended in other posts, but Windows does not create it.
I need to catch what is causing this silly error.
Please HELP! 

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Hello guys I am dealing no happens in and Files Firefox, generated, BF3 with BSOD being Dump with several random BSODs for some months I believe since april or even earlier I am attaching in this thread all the requested items I found in the quot BSOD Posting Instructions quot and some pictures I took from the BSODs grouped together I am sorry but I will have to write a lot so I can provide you guys all the details I have english is not my primary language so I apologize before I start and if I already had made any mistakes in this brief text I apologize too P These BSODs dont let Windows finish to create a dump file as you can see in the pictures it always hangs in the quot Initializing disk for crash dump quot and then reboots Only one time it finished and it was something related to Ready Boost which was never used or allowed to be used in the system so I am considering this as not related to the problem I already looked for BSODs related to Ready Boost and it came in no help So since the Windows dont make a dump file I am afraid the dump files collected from your quot tool quot are not related to this problem I also BSOD with no Dump Files being generated, happens in Firefox, and BF3 believe that the Bluethoot devices listed as problematic in the diagnostic tools are not related to the problem also since I almost never use any bluethoot device with my PC After the system reboots from the BSODs it looks like the BIOS is weird it usually says that quot no operational system was detected quot so I have to turn off the PC and then wait some time and turn it on again and usually this makes the BIOS quot see quot the Windows again sometimes I have to unplug the power cable and wait until all the LEDs are off Just a couple of times the messages were different like quot The CPU could not be overclocked quot opening another BIOS screen from American Megatrends These BSODs usually started just after I opened Firefox my Firefox is with a little problem at the first start up it starts to consume of my CPU and hangs I have to kill the firefox process and then open it back again to use it the second time it loads fine if I didnt I would have gotten an BSOD in just a few seconds This happened in a few other programs too but randomly first the process hangs then the entire system and then the BSOD cames Almost all the BSODs had no usefull data on them as you can see in the pictures But since Firefox is a memory hog and some times I got KERNEL IN PAGE ERROR and KERNEL IN MEMORY ERROR I dont have that picture I think I started to believe that the problem may be in the RAM timings or some other RAM related problem So I went to my BIOS settings and I saw that the XMP profile was not loaded so I loaded it and my PC became muuuuuuch more stable but still with some occasional BSODs Now with these new Ram timings I let firefox consume of my CPU at the first start of firefox for minutes and the system doesn't crash anymore Also the only times Firefox had set an BSOD it came with a message from Windows before saying that quot Instruction x i dont know the number P could not be read quot and then it crashed explorer exe and then the computer crashed As I said it's more stable but still not quot stable quot Sometimes the PC crashes when I am playing Battlefield I have all the drivers updated and I am free of malware too so I am quite lost in here guys I need your professional help I am a Computer Engineering student so I am used with computers and hard tasks but this one is driving me nuts I really don't want to re-install my Windows I changed some folders places to save space temp folders documents pictures movies and desktop point to my TB hard drive while the GB SSD handles Windows and configuring it all again back-up re-install all my programs is going to be a huuuuuuuge problem I appreciate all the help you guys can give me and I thank it in advance Answering the quot BSOD Posting Instructions quot Windows Ultimate x and also the original OS ins... Read more

A:BSOD with no Dump Files being generated, happens in Firefox, and BF3

Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.

Quote: Originally Posted by Brink

NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 220478
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I have a strange problem that seems to happen completely at random My monitor Random goes and freeze black PC freezes sort of so that even though I can still move the mouse arrow around the screen I am unable to click on anything The monitor then goes totally black for a few seconds before everything returns to normal There seems to be no pattern to this Random freeze and monitor goes black it can happen within minutes of turning on the PC or may happen hours later It can happen very frequently several times within a few minutes or go hours without incident I dont know where to start as my attempts to Google similar symptoms didnt really work The PC is fairly old about years and is on its second PSU and second monitor but both have worked fine for some time I have an AMD ghz with mb RAM XP SP I dont use it for anything other than browsing and simple Excel no gaming or downloading etc Other than this the PC runs fine though it takes an age to boot up and I am fairly sure it is free from viruses If this problem sounds familiar to any of you any help would be gratefully appreciated Thanks nbsp

A:Random freeze and monitor goes black

if the monitor goes blank how do you know it is also freezing?
try go to control panel power options alter turn off monitor to "never".....alter anything else to suit! and you can do it if the power options did'nt work then

... tap "F8" key @ boot-up select "safe mode" using arrow keys [press ENTER]

... once in safe mode click "no" on the "pop-up" that should guide you to system restore

... select a restore point by altering the restore calendar to a time when the pc was working fine.
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Hi i've recently started to get random screen freezes. The screen goes black and freezes. I the have to restart the PC. I've just re-installed Win 7 Pro 32 bit but that hasn't cured it. Can anyone help? I've attached dumps if anyone can make any sense of them.

Many Thanks


A:BSOD (Black) with random freeze

Unfortunately, there were no .dmp files.. navigate to c:/windows/minidump and zip up any .dmp files and attach them to your next post...
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Hello everyone Having an issue that has been worrying me for quite some time now and I am hoping to get it solved with some help from you wonderful people To outline the issue This is a random blue screen that happens at anytime It is not extremely often but happens at least once weekly When I am on the computer and it happens the computer slows down until a point at which it becomes almost totally unresponsive the mouse cursor still moves but nothing can be clicked on keyboard shortcuts do not do anything etc It will hang there until it goes to the bluescreen The most common occurrence of the bluescreen of when dump pattern BSODs, no they generated. Error happen. No 7A is when I leave the PC idle - running absolutely no foreground programs come back to blue screen About the BSODs, no pattern of when they happen. No dump generated. Error 7A error message It is a STOP error x A KERNEL DATA INPAGE ERROR The blue screen hangs at quot initializing disk for crash dump quot It does not go past this stage upon reset there is no crash dump created I have properly configured my PC as per this tutorial to create minidumps upon crashes but still nothing is created Dump Files - Configure Windows to Create on BSOD I am not overclocking anything and this problem is new PC has never BSOD'd in this fashion and has created minidumps perfectly fine in the past I have run the SF diagnostic tool and the output is attached in a compressed rar Hopefully this is still of use without any minidump My pc specs have been filled out in my profile Thank you Alabas

A:BSODs, no pattern of when they happen. No dump generated. Error 7A

Hello and welcome to Seven Forums

If you are overclocking any hardware, STOP. Reset any changed values back to default.

Start Menu\Programs\ASUS Public:Start Menu\Programs\ASUS Public
Start Menu\Programs\ASUS\AI Suite II Public:Start Menu\Programs\ASUS\AI Suite II Public

This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.

Security App

Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
Start Menu\Programs\AVG PC TuneUp Public:Start Menu\Programs\AVG PC TuneUp Public
Start Menu\Programs\AVG PC TuneUp\All functions Public:Start Menu\Programs\AVG PC TuneUp\All functions Public
AVG is a frequent cause of BSOD's, please remove and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software

Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective.

Microsoft Security Essentials, Free antivirus for windows

Malwarebytes Anti-Malware Free

DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.

Make full scans with both separately.

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

Is the firmware for your SSD up-to-date?

Check for one and see if the stability returns.

Basic checks: Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

Hope this helps for now.
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This is driving me crazy.

Right after I boot my laptop, the screen flashes randomly.

Also something is stealing focus from what I am working on to something else.

Then it likes to suddenly go to a grey screen. I have to manually reboot.

If that is not enough, it like to just reboot.

Scanned with my AVG and Kaspersky, nothing found. Tried TrendMicro House Call, nothing. Dr. Web, nothing.

All drivers are up to date.

I have run it in the safe mode for about an hour with no problems. No new software installed recently. I went to restore and it was only dated from the previous day, so no help there.

I would prefer not to Nuke and pave, but if that what I need to do, I can.

Any thoughts, theories, explosives you can recommend for this?

I await with enlarging piles of hair as I pull it out.

A:Windows screen flashes, random grey screen & random black screen

Welcome to SF!

This sounds like a case of overheating, Download Speccy and upload a Screenshot
when in normal use (not Safe-Mode).
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I get the error quot The page failed to Dump Analyze page File load.. failed The to Plz load quot in control panel but for a strange reason it only occurs on every th attempt at opening a setting After this error explorer exe will either freeze crash and I need to kill it or it'll just sit there still trying to load the page but allows me to close the window without it crashing How I reproduce the error I open control panel It doesn't really matter which setting I choose to open but for testing purposes I open quot Ease of Access The page failed to load.. Dump File Plz Analyze Center quot The first times I open Ease of Access Center it loads just fine The th time it shows a blank page with that error message centered This seems to happen only on the th time and it seems to apply to the majority of the settings in control panel I am absolutely clueless on the fix It doesn't do this in safe mode I suspect it The page failed to load.. Dump File Plz Analyze could be a driver or just something in the registry but I'd love to be able to narrow this down and find the culprit without reinstalling clean Dump File Attached Windows Pro

A:The page failed to load.. Dump File Plz Analyze

Kudos for the desire to get straight to the debugging phase of troubleshooting, but there's a problem- what you're experiencing is not technically a "crash" in the sense that a process terminated in an abnormal way.

Not every error message constitutes a crash.

As a wild guess, is your UxTheme.DLL "patched" perhaps?
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Hello everyone! I got a problem with my new computer. I got random black screen then reboot/freeze error code 0x0000116. All my drivers are up to date, my bios too.
Here are my dump file and my dxdiag. Thank you for your time! ^^

PS: My components temperature never goes higher then 50 degree even at full use!
PS2: I compressed my .dmp file since I couldn't send it otherwise, so no worry.

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Yours in anticipation

A:Black Screen & Mini dump

Let us see the minidump.

Copy it to another directory, then .rar it, attach to post.

The folder it's at is C:\Windows\Minidump
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Help me please, I have this issue for weeks

but I can upload the dmp file
the upload file does not have an allowed extensionsion.

A:Random BSOD, I have a dump file

You have to zip the dump files first. Select all .dmp files, right-click and send the files to a compressed (zipped) folder. Upload this folder here
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My problem is that after I start to play any game, 10-15 mins pass and I have a black screen. There is sound, but the keyboard/mouse won't react, so I have to reset the PC - therefore there is no dump file. I really don't know what to do. Is there a software that monitors this kind of crashes?
Otherwise the PC runs for days on end if I don't use the VGA in games. This is my only problem with it. After restarting it, it usually runs in games all right, no crash later.
Thank you in advance for any help.


CPU : QuadCore Intel Core i5-6600K, 3933 MHz (39 x 101)
Mobo : ASRock Z170 Gaming K6 (3 PCI-E x1, 3 PCI-E x16, 1 M.2, 4 DDR4 DIMM, Audio, Video, Gigabit LAN)
Chipset : Intel Sunrise Point Z170, Intel Skylake-S
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I've had this problem of screens, file no Random blue dump random blue screens for a couple of years already the computer is about as old and now I'm trying to really get it solved It mostly happens when playing Random blue screens, no dump file about of the BSODs but rarely even when doing nothing It doesnt seem to matter if the game is old or new Most games just suddenly give BSOD after playing for min or couple of hours Error messages vary a lot There's been a lot of irql not less or equal and system service exception or it can be just a stop message Sometimes a driver is specified usbport sys is propably the most common but there has been many others too Sometimes it says quot dumping physical memory to disk quot but if it does it freezes to I dont think any dump files have ever been succefully created I had Vista bit before and month ago I installed win I didn't specifically format the drive but chose a clean install I have run memtest for about passes with no errors CPU and GPU temperatures seem to be ok Testing system drive didnt give errors either Oh and a couple of times the system has had problems starting it has just freezed at ASUS logo I think restarting without any usb devices has cured it then or maybe just trying to restart enough times System specs OS Windows professional bit Case PSU Antec Sonata III W with one extra fan Motherboard Asus P Q Pro CPU Inter Core quad Q GHz GPU Asus GeForce GT MB RAM x GB Kingston HyperX CL MHz DDR KHX D K G HD x Western Digital Caviar Black GB SATA RPM MB DVD -RW drive Lots of usb devices keyboard mouse usb audio interface licence storage devices for music software epson printer F-Secure as a virus protection software One of those HDs is for system and the rest for samples of music software Conflicts sharing by msinfo I O Port x - x F Direct memory access controller I O Port x - x F PCI bus I O Port x C - x DF Intel R Series Chipset PCI Express Root Port - E I O Port x C - x DF NVIDIA GeForce GT IRQ Intel R ICH Family USB Enhanced Host Controller - A A IRQ Intel R ICH Family USB Universal Host Controller - A IRQ Intel R Series Chipset PCI Express Root Port - E IRQ Intel R ICH Family USB Universal Host Controller - A IRQ Intel R ICH Family PCI Express Root Port - A A IRQ NVIDIA GeForce GT IRQ Standard Dual Channel PCI IDE Controller Memory Address xE - xFFFFFFFF System board Memory Address xE - xFFFFFFFF Motherboard resources Memory Address xD - xDFFFFFFF PCI bus Memory Address xD - xDFFFFFFF Intel R Series Chipset PCI Express Root Port - E Memory Address xD - xDFFFFFFF NVIDIA GeForce GT IRQ Atheros AR AR AR PCI-E Ethernet Controller NDIS IRQ Intel R ICH Family PCI Express Root Port - A IRQ Intel R ICH Family PCI Express Root Port - A IRQ Intel R ICH Family USB Enhanced Host Controller - A C IRQ Intel R ICH Family USB Universal Host Controller - A IRQ Intel R ICH Family USB Universal Host Controller - A Memory Address xA - xBFFFF PCI bus Memory Address xA - xBFFFF Intel R Series Chipset PCI Express Root Port - E Memory Address xA - xBFFFF NVIDIA GeForce GT IRQ LSI OHCI Compliant Host Controller IRQ Intel R ICH Family USB Universal Host Controller - A IRQ Standard Dual Channel PCI IDE Controller IRQ Standard Dual Channel PCI IDE Controller I O Port x B - x BB Intel R Series Chipset PCI Express Root Port - E I O Port x B - x BB NVIDIA GeForce GT Memory Address xFA - xFE FFFFF Intel R Series Chipset PCI Express Root Port - E Memory Address xFA - xFE FFFFF NVIDIA GeForce GT I'll be happy to provide additional info as needed Thanks in advance

A:Random blue screens, no dump file

Oh, and here are the report files asked in the sticky thread I just noticed..
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My computer crashes are becoming more frequent - probably once or twice a week Hard for me to diagnose Random won't crashes zip BSOD, dump file because it works fine most of the time Often occurs right after Windows boots up although has also occurred hours after having been on Sometimes the computer just freezes up tries to restart itself but then has a disk boot error Occasionally doesn't want to start up at all and says quot disk boot failure quot I don't think I always get a blue screen - sometimes it's black I'm guessing it is a hardware issue of Random crashes BSOD, dump file won't zip some kind although I don't know for sure because I have reinstalled the OS about times in the last year or two and each time I get random crashes Even after upgrading from Windows XP to Windows I recently did a computer health check and it all turned out ok My harddrive was all good no bad sectors Random crashes BSOD, dump file won't zip or anything I have tested the RAM with Windows memory check tool I have done dskchk Random crashes BSOD, dump file won't zip and sfc scannow - no issues So now I want to see if the crash dump file can tell me anything I went to quot C windows minidump quot Oddly it doesn't show anything for the crash I had today but it shows that I had a crash yesterday so I right clicked on the dump file to zip it and upload it here but it won't let me zip the file It says quot file not found or no read permission quot when I try to zip it Anyway I uploaded the file that the DM log collector created if that tells you anything Did that also get the crash dump file

A:Random crashes BSOD, dump file won't zip

BugCheck F4, {3, fffffa8006155b30, fffffa8006155e10, fffff80002dc9270}
0xF4 bugchecks indicate that a critical object necessary for Windows to function has been terminated for whatever reason.

Unfortunately I cannot analyze much of this bugcheck with Small Memory Dumps, therefore Kernel Memory Dumps would be useful.

Follow these instructions on how to change to Kernel Memory Dumps.

Dump Files - Configure Windows to Create on BSOD

Once changed wait for another BSOD, then upload the new dump file to a file sharing website like OneDrive.
The new dump file will be located in C:/Windows/memory.dmp.

Don't zip it up as it corrupts the dump file by compressing it.

In the mean time, whilst you wait for another BSOD I recommend running these tests as failing drives and bad RAM can cause these issues.

Memtest86 will test your RAM


Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Run a Disk Check to scan for errors


Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

Post back the results.
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One of my users PC is randomly rebooting. I suspect it to be a bad driver or memory but don't know which. I have used the debugging tools to be able to get information out of the mini dump file but don't know how to read it. Can anyone give me a hand? If so let me know what part of the debug file you need or if you need the entire thing and i can post it.


A:Help Reading Dump File After Random Reboots

I can't read dump files either. But I can read Error from the Event Viewer. You can wait for a 'dump file reader' or you can look for Errors that correspond to the reboot time:
Control Panel> Administrative Tools> Event Viewer> click to open each System and Applications logs, one at a time. On each:
Look for Error at time of reboot> Right click on Error> Properties> click on Copy icon top right, below the down arrow and Paste here (Ctrl V).

Ignore Warnings and Information Events. If you see multiples of the same Error with the same ID#, the same Source and the same Description, I only need 1 copy. You do not need to include the lines of code in box below Description, is any.

System information would help- especially important is if you have an AMD processor, Windows XP and installed SP3. These are directions for Windows XP Event Viewer.
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Bluescreenview indicates: "caused by driver ntoskrnl.exe"
Memtest showed 0 errors with the RAM.
All graphics drivers etc should be up to date.

Analysing dump file with windows debugging tools shows:
Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64 Copyright (c) Mic -

Would appreciate anyone who can read the text and find out what the problem is.

A:Random BSODs, dump file included

Please read BSOD Posting Instructions & How to upload files
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Heya So my computer started freezing randomly to freeze, BSOD, signal random no Random screen getting BSOD randomly and after rebooting the screen wouldn't receive any signals a while back and I had just put my computer away but decided to look into it a bit more and to get a better idea of whether it could be a problem with software or hardware Uploaded the zip as requested the perfmon file is in the rar as well About to restart so that windows can install updates has computer hasn't been on for a little while Random freeze, random BSOD, no signal to screen figured I should post this here before I restart incase I can't get my computer back to here Also added dxdiag report for system information etc Windows Home Premium -bit is the original OS installed and still using it full retail OS installed when computer was built never re-installed Bought everything for this computer on the same day so roughly months old System specs are as follows Case Thermaltake V Black Edition Motherboard Asus M A GTD Pro USB CPU AMD Phenom II X GHz Processor RAM GB DDR CL Hard Drive TB Western Digital Sata Mb Cache Video Card Radeon HD GB GDDR Power Supply Cooler Master w Monitor Viewsonic quot LED Mouse Logitech MX Optical Gaming Mouse Keyboard Razer Arctosa Headset Creative Fatality Gaming Headset If you need any more information just let me know I can use the internet on my phone if my computer doesn't work Really appreciate any and all help thanks very much

A:Random freeze, random BSOD, no signal to screen

Oh and I still had the error up from when it first booted up,
"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 3081

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF800032B95DC
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Well it rebooted perfectly fine. hmm. Still curious if there's anything I should be looking into though.
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I have HP Envy m -n dx windows -bit nbsp I got the windows blue screen then when the windows attempted to restart a black scrren showed up and windows did not boot I tried several things but nothing worked Here is a list of what I have tried nbsp I did a hard reset nbsp I made sure the batery and the AC adaptor are not the problem nbsp I tried pressing the ESC seveal times after powering the device but nothing happened to load the safe mode nbsp I tried to restore the bios by pressing the windows and B keys and then pressing and then releasing load, not Diagnostics does screen, Black BIOS load not does the power botton and continue to press the other two keys When I do that I can see the hard drive light comes on for a few seconds then the screen lights but it stays blank I contine to press the two keys for - minutes but nothing shows on the screen Then when I release the windows and the B keys the screen goes dark and the power buttoon continues to light The power goes off if I press the power button for several seconds I tired this several Black screen, BIOS does not load, Diagnostics does not load times nbsp I tried step but with a USB drive The same happened nbsp I tried pressing the power button then the nbsp F key several times The screen continued to be black nbsp I tried the pressing the windows key P Nothing happened nbsp I tried to run HP Hardware Diagnostics UEFI from a USB but the screen remaind black nbsp I tried to load the safe mode from a USB but the screen remained black nbsp If there is anything else I can try please let me know nbsp Could the motherboard be the problem I bought the laptop about a month ago so it is still relatively new nbsp Please help nbsp

A:Black screen, BIOS does not load, Diagnostics does not load

It sounds like some sort of hardware failure, possibly hard drive. You have a 1 yr warranty with HP. Scroll down on the page here to start a request for service. You will be given your contact options:
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Just the last 2 days I've had these crashes when playing BF3. I had been playing it with no problems until yesterday.

A:Black Screen Then Crash, Dump Files Created

Quote: Originally Posted by Cybex

Just the last 2 days I've had these crashes when playing BF3. I had been playing it with no problems until yesterday.

There are a couple of things that need to be examined

1- In the earlier DMPS you show bit defender and it is listed as the cause. Are you still using it?
2- In the later DMPS the crashes point to hardware. Have you made any hardware changes? QAre you overclocking?
3- A quick search of BF3 yields 174, 000 hits on the query of BSOD in win 7. DO you have the most up to date version of the game??

This is the generic help for hardware

Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

Some generic advice.

If you are overclocking STOP. return to the default settings at least for now.
If you are running a RAID update its driver.
You can read more on this error and what to try here... Stop 0x124 - what it means and what to try
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Hi there,

I'm running an IT department and one of my users is constantly getting BSOD's. It's happened three times today since the start of the morning. I need to fix this computer immediately .

I followed the instructions in this post: Blue Screen of Death (BSOD) Posting Instructions.

I've attached the .zip file that was created after running the tool, and I've attached a screenshot of the BSOD information that Windows provided me.

Hopefully someone can help me out with this soon.

Thank you,

A:BSOD at Random Moments... SF Dump File Included

Hi SFeldman217.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

The BSOD is caused by Intel Graphics driver.

BugCheck 116, {fffffa80058d34e0, fffff88003e49cb0, 0, c}

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+23cb0 )

Followup: MachineOwner
And the driver is very old.

fffff880`03e26000 fffff880`043f9500 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Wed May 06 23:52:19 2009 (4A01D55B)
CheckSum: 005D8353
ImageSize: 005D3500
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the Intel HD Graphics Driver, either from our forum link, Latest Intel HD Graphics Driver for Windows 7, or You may get it from Intel Download Center.
Moreover, you may run the Intel (R) Driver Update Utility to auto detect the appropriate driver for your computer.

Let us know the results.

** If you cannot find the appropriate driver, Execute SF Diag tool again, click the DXDiag button and upload the resulting Text tile.
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I am having problems with the screen freeing when running multiple windows (Chrome, office etc etc). When I try to swap between windows, I get a freeze and I am unable to do anything.
The cursor can be seen moving around the screen but has no effect in any area. The Windows Key doesn't ppear, nor can I tab into another programme.
If I try and start task manager to see which program is causing this, it will not appear over the frozen image.
Is there a way of telling from an event log what program is failing?
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Hi screen windows (black screen startup BSOD and freeze all i have a problem with my pc it randomly freeze at startup BSOD (black screen and windows startup screen freeze getting me black white or distorted screens after min the pc reboot and all go normal this problem can come or times at the same time after the pc BSOD (black screen and windows startup screen freeze finish his reboot it get me an error like this Firma problema Nome evento problema BlueScreen Versione SO ID impostazioni locali Ulteriori informazioni sul problema BCCode BCP FFFFFA B C BCP FFFFF FECBAE BCP FFFFFFFFC A BCP OS Version Service Pack Product and if i go on operative center it get me this Firma del problema Nome evento problema LiveKernelEvent Versione SO ID impostazioni locali Ulteriori informazioni sul problema BCCode BCP FFFFFA AF F BCP FFFFF F C BCP BCP OS Version Service Pack Product ID bucket X x Tdr IMAGE nvlddmkm sys Informazioni sul server e f a - - b - f - c b d here are the information that i see in the bsod post introduction OS -windows x its an assembled pc by me and i ve installed original win Full reatil version the system have week i have upgrade it from an old one created by me year ago the OS has week i have re intsalled it after the upgrade cpu-- gt i K with an after market cooler video card- gt Nvidia GTX with afetr market cooler motherboard - gt asus p z -v gen power supply - gt corsair tx v System Manufacturer gt by me XD here are the output from Windows Vista jcgriff and from perfmon PS sorry for my bad english - -''

A:BSOD (black screen and windows startup screen freeze

Ok 116 error is caused by your Graphics card.
First thing to do is update your drivers from the NVIDIA website.

If BSODs continue Try HDD tests,
download gpu-z to check if your card is getting too hot, also is there lots of dust in the card?

Do you overclock your video card?
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I have just finished removing a virus with the help of the virus forum and was referred to this forum for this ither problem, the computer restarts about 5 to 10 times before it will stay running and lately now and then i get a blue screen that is dumping physical memory to disc, here is the info from event log in device manager event viewer/system/save dump

he computer has rebooted from a bugcheck. The bugcheck was: 0x000000fe (0x00000005, 0x8a6c70e0, 0x10330035, 0x88aa2b28). A dump was saved in: C:\WINDOWS\MEMORY.DMP.
can anybody help

A:Random restarts bugcode blu screen mem dump

Hello cjcharbonnet

The bugcheck does not tell me anything.
Please turn off "Automatic Rebooting" and you will get a blue screen error message. This should give us a bit more information

Right-click My Computer / Properties / Advanced / Startup and Recovery/Settings.
Under System Failure, uncheck the ?Automatically restart? check box
You will then get a BSOD with error message which will help identify the problem.

Please post the message such as
and any drivers named ( *****.sys)

You could also try disconnecting all devices and see if it helps.

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Hey guys I have been having some odd behavior with my Win OS First I experienced several BSODs but no files were written to kernel with Random not with but mem problem file dump BSODs, minidump my Random BSODs, problem with minidump file but not with kernel mem dump windows minidump directory I made sure to have the Startup and Recovery settings selected ie Write an Event checkbox was selected and small memory dump was selected But no memory dump file was ever created I switched to kernel memory dump and I think one was written and should be reflected in the SF Diagnostic Tool report Anyway I simply want know what is causing the BSOD and how to fix it And guidance will be greatly appreciated OS Name Microsoft Windows Home Premium Random BSODs, problem with minidump file but not with kernel mem dump Version Service Pack Build System Manufacturer ASUSTeK Computer Inc System Model G Sx System Type x -based PC Processor Intel R Core TM i - QM CPU GHz Mhz Core s Logical Processor s BIOS Version Date American Megatrends Inc G Sx SMBIOS Version Installed Physical Memory RAM GB Total Physical Memory GB Available Physical Memory GB Total Virtual Memory GB Available Virtual Memory GB Page File Space GB Page File C pagefile sys Thanks

A:Random BSODs, problem with minidump file but not with kernel mem dump

There is no dump file in the zip you uploaded.

Follow the tutorial Dump Files - Configure Windows to Create on BSOD, make windows create dumps at the subsequent crashes.

At the same time, search in C:\Windows\Minidump manually. If there is any, upload those.
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hey im getting this more and more often and i really need some help reading it pleased someone who is experience try to respond ASAP before my computer completely fails

A:RANDOM BSOD HELP ASAP someone with reading dump file knowledge

Quote: Originally Posted by mattwell

hey im getting this more and more often and i really need some help reading it pleased someone who is experience try to respond ASAP before my computer completely fails

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Driver Verifier - Enable and Disable
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hi all

im new here. i was hoping somebody could assist with my mulitple bsod dilema, i have attched the collection files as per instructions . the machine is a hp 820 g1 laptop running windows 7 enterprise.
the machine was imaged from a corporate image.

i have also attached a image showing what blue screen viewer shows

any help appreciated. i hope i have posted in correct manner

A:Random multiple bsod dump file attached require help hp 820 g1

Hey and welcome to SevenForums!

BugCheck 1E, {ffffffffc0000005, fffff80002eb2b0e, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiSelectImageBase+3ca )
Run MemTest86+ for 8 passes.

RAM - Test with Memtest86+
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Attachment 345995

Can someone help with this minidump file? I tried to install the windbg.exe tool, but couldn't figure it out. I pieced together this computer within the last year, and I suspect something is up with the motherboard, but not sure: ASUS Z97 MB

A:BSOD waking from sleep, and random - dump file attached

Another crash just now, when waking from sleep state.
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Hello I suppose BSOD can also now stand for quot black quot screen of death I have a brand new HP Pavillion Elite running a freshly installed Windows Home 7 attached file Windows crashes-dump yet Random regular Premium OS About times in the past days Windows switched to an all-black screen explaining it was shutting itself down to protect the system I can't remember other details on the screen as it Random yet regular Windows 7 crashes-dump file attached goes by so fast I have no clue what's causing these crashes On a possible related note but not necessarily related at all I continue to lose connection with other wireless shared computers on my wireless routered home network which requires a reboot to get Win to recognize those computers again The Internet connection however is NOT lost Attached is the latest dump file which I would appreciate if someone could analyze and see if it reveals anything I tried installing Window's debugging tools but the instructions are just too complicated or mal-explained Thank you greatly in advance

A:Random yet regular Windows 7 crashes-dump file attached

It's unusual for the Blue Screen of Death to turn black - have you checked your video card and cables for malfunctions?
The memory dump file doesn't give us much info, blaming a core Windows file. If this file was to blame, then you'd have many more problems other than an occasional BSOD. Please upload the rest of the dump files.

Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:

How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

Here's the older drivers:

000.fcl Fri Sep 26 09:11:22 2008 -CyberLink FCL driver
GizmoDrv.SYS Sun May 18 01:24:02 2008 - Gizmo Drive
PxHlpa64.sys Fri Feb 02 16:24:22 2007 - PxHelp or PxHlpa by Sonic Solutions
RimSerial_AMD64.sys Tue Jan 09 11:50:11 2007 -Virtual COM port tunnel driver by Research in Motion
Summary of the single dump file:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jan 12 23:07:36.503 2010 (GMT-5)
System Uptime: 0 days 20:28:34.017
BugCheck 7F, {8, 80050031, 6f8, fffff80002a95798}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
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Before I post the information here is the jyst of things Whenever I play -certain- games my computer display will suddenly go black and my monitor will flash with quot HDMI No Signal quot Information Sudden and dump Screen - Needs inside Black Reset Hard The system is completely unresponsive to any keystrokes If I repeatedly press ctrl alt delete or alt tab repeatedly a loud buzzing noise will begin sound off through my headset Some of the games I Sudden Black Screen Needs Hard Reset - Information and dump inside experience this issue in are Evil Genius Guild Wars Age of Mythology Medieval Total War Yet Sudden Black Screen Needs Hard Reset - Information and dump inside games such as Crysis Empire Total War Metro etc I can run on max settings and never experience this issue I do not experience blue screens but windows occasionally thinks it does This is what I received moments ago Problem signature Problem Event Name BlueScreen OS Version Locale ID Additional information about the problem BCCode e BCP BCP BCP BCP OS Version Service Pack Product Files that help describe the problem C Windows Minidump - - dmp C Windows Temp WER- - sysdata xml Can anyone help me pinpoint what may be causing this issue I'll attach everything grabbed by the SF Diagnostic Tool as well Thank you for your time

A:Sudden Black Screen Needs Hard Reset - Information and dump inside

Hello Jagblade.
It is caused by Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by : Lycosa.sys ( Lycosa+1c23 )

Followup: MachineOwner
And the driver is old enough.

5: kd> lmvm Lycosa
start end module name
fffff880`0a61d000 fffff880`0a624100 Lycosa T (no symbols)
Loaded symbol image file: Lycosa.sys
Image path: \SystemRoot\system32\drivers\Lycosa.sys
Image name: Lycosa.sys
Timestamp: Wed Sep 08 08:31:26 2010 (4C86FC86)
CheckSum: 0001462D
ImageSize: 00007100
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from

Also do some general USB maintenance. For the port, first, uninstall and reinstall the USB ports drivers.
Right click on Computer icon > manage. It will open the computer management window.
Click on "Device Manager" in the left pane, it will list all installed devices up.
Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
Click on one item to select, then right click and uninstall.
Do the same for all.
Restart the computer.
At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download and install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
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Lately I've been getting a "Display driver has stopped responding" warning on desktop for light applications.
On any game, whether running on low graphics (less power) or not, it will suddenly go Black and restrart my PC, then it will get to a BSOD after the windows loading logo is finished, forcing me to do a system repair which then lets me log back into windows. I don't know what's going on.

Included is my dump file using the forum diagnostics tool. Thanks in advance for any help.

A:BSOD on restart, Black screen when playing any game (dump included)

Hi rspkers,

A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.

Please stop Driver Verifier from running and disable if you have not done so already.


* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck C4, {91, 2, fffff8000364bcc0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b7221 )

0: kd> lmvm nvlddmkm
start end module name
fffff880`08464000 fffff880`08f02000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Dec 29 06:47:52 2012 (50DE9218)
CheckSum: 00A7F96C
ImageSize: 00A9E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

A lot of your crashes are related to your NVidia Video drivers.

Please update to the latest driver:


If the latest driver still causes crashes uninstall and reinstall the following driver:


Also remove Tuneup utilities 2012 from your system as it is not needed in Windows 7.
If you need a registry cleaner, you could use CCleaner:


Please remove Avast Anti-virus from your system as this is causing issues:


For your AV please install Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software. And has a very small footprint.

Microsoft Security Essentials - Microsoft Windows

Ensure you have all the latest Windows updates installed.

Post back any progress or post another SF Diag log if you experience another crash after you have carried out all the updates.


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Howdy again,

On one of my machines I am beginning to get seemingly random Blue Screen crashes with a message indicating "beginning dump of physical memory" along with addresses referring to uhcd.sys

These happen at random. The system can be just sitting there with no one on it. I am suspecting a ram problem and wonder if its time for a new machine.

I am running W2K Pro, over dual processor Pentium II @450 mHZ. Obviously, this puppy is a few years old but for what we use it for, ie, e-mail, wp, its just fine.

Is there a way to better diagnose the cause? With the cost of machines these days, maybe its time for me to get a new puppy.


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When I launch a game I have to wait like a minute until it launches after that a black screen appears, no sound and i cant do anything. I tried pressing windows key l, alt tabbing, ctrl+alt+delete, alt+f4 nothing helps only power button.
I have all the latest drivers, did a virus scan, checked for windows updates, defraged my hard drive. This happens for all my games but not always.
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Hello, I'm having an issue with my PC I've put together and am not sure what is causing it. When I am playing games Like Team Fortress 2 and Command and conquer my PC locks up with a black screen and sound loop. There is no particular time when it happens, sometimes it takes an hour or two and then happens every ten to fifteen minutes. and sometimes it happens after twenty minutes and sometimes it doesn't happen at all. I can leave my computer on for hours and no problems, only when I play games. Anyone have any Ideas?

PC Components:
Lanparty UT ICFX3200-T2R/G Motherboard
Pentium D Extreme 840 @ 3.2Ghz
2 x 2Gig Buffalo pc6400 single channel RAM
ATI Radeon 4830 video card
WD 320 Gig SATA harddrive
hec Orion HP585D power supply 585 Watts
Alpine DVD drive

A:Black screen freeze up

If it only happens when you are playing games, and at different times during the games, it's probably a graphics card issue. You may want to install and graphics card fan to keep the temp down, or possibly consider upgrading your graphics card.

I would first suggest running a quick diagnostic on it, search for the burn in diagnostic tool from the downloads section of the site and let it run, it will test your graphics card.
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I run windows xp. I have 4 accounts set up: two admin and one each for my wife and grandson. These are not admin accounts. when my wife logs off, the computer often will switch to a black screen and it freezes. F drive is my main drive. Need help. Thanks

Looking for help.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3326 Mb
Graphics Card: AMD Radeon HD 6670, -2048 Mb
Hard Drives: C: Total - 305234 MB, Free - 147823 MB; F: Total - 953859 MB, Free - 805067 MB; G: Total - 476929 MB, Free - 83979 MB;
Motherboard: ASUSTeK Computer INC., P5N-D
Antivirus: Symantec AntiVirus Corporate Edition, Updated: Yes, On-Demand Scanner: Enabled

A:xp pro log off black screen and freeze

If it is only her account and you are sure the computer is virus free, the easiest thing to do would probably be to create a new user account.
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Hello I ve came here again with the same issue yet it s way worse than before I have an Asus K SC laptop running Windows Ultimate My issue is that my laptop freezes followed by a total black out the laptop is still running but I can t do anything even the cursor disappears and if I have a sound on background it repeats the last syllables forever screen freeze Black Sometimes it occurs without a freeze just my monitor Black screen freeze turning black and other times I get a blue screen What I ve seen Black screen freeze during my troubleshooting tries is that whenever I don t get the blue screen when only the monitor turns black the event is not recognised as a crash This occurs when I browse the internet most of the times when I watch a video having pictures loading in the background gifs it even occurs when I m watching movies or playing games it occurs while playing and alt tab it Another thing I observed is that it occurs more often when running on High Performance Entertaining Mode while when on Battery Saving it only occured while watching movies or playing games I have tried to reproduce the problem in Safe Mode but for some reason it never occured Initially it was only occuring when I was alt tabbing games now it expanded to all other situations I previously mentioned My spec OS W Ultimate bit Processor Intel R Core TM i - QM CPU GHz CPUs RAM GB Graphics Intel HD Graphics I also have a Nvidia Geforce GT MX GB but I never find it mentioned in my specs I hope someone can help me any ideas are welcome I m desperate I suspect a GPU problem but meh what do I know I hope I posted in the right section Thank you in advance nbsp

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Hello i have this issue with my computer for about two years Ive taken it to people who are supposed to know about freeze screen Black / it so they could solve it but the problem came back one or two months after being fixed I ve searched help in many forums but no one could help me This is the problem i found Some things are in spanish since its my native language Hope u can understand Descripci n Windows dej de funcionar correctamente por un problema con el hardware de v deo Firma del problema Nombre de evento de problema LiveKernelEvent Versi n del sistema operativo Id de configuraci n regional Archivos que ayudan a describir el problema WD- - dmp sysdata xml WERInternalMetadata xml Ver copia temporal de estos archivos Advertencia si la causa del problema es un virus u otra amenaza a la seguridad el equipo se podr a da ar al abrir una copia de los archivos Informaci n adicional sobre el problema BCCode BCP FFFFFA FCD BCP FFFFF C BCP BCP OS Version Service Pack Product ----------------- The error occurrs while gaming when im idle Black screen / freeze or chrome or at any time ----------------- I runed checkdisk and had no errors Memtest gave no errors Updated nvidia drivers I tried every version of them with a clean install using Driver Sweeper AVG full scan on safe mode shows that my cpu is clean ------------------ System Information ------------------ Time of this report Machine name JUAN-PC Operating System Windows Enterprise -bit Build Service Pack win sp gdr - Language Spanish Regional Setting Spanish System Manufacturer Gigabyte Technology Co Ltd System Model H M-D BIOS Award Modular BIOS v PG Processor Intel R Core TM i - K CPU GHz CPUs GHz Memory MB RAM Available OS Memory MB RAM Page File MB used MB available Windows Dir C Windows DirectX Version DirectX DX Setup Parameters Not found User DPI Setting Using System DPI System DPI Setting DPI percent DWM DPI Scaling Disabled DxDiag Version bit Unicode ------------ DxDiag Notes ------------ Display Tab No problems found Sound Tab No problems found Input Tab No problems found -------------------- DirectX Debug Levels -------------------- Direct D retail DirectDraw retail DirectInput retail DirectMusic retail DirectPlay retail DirectSound retail DirectShow retail --------------- Display Devices --------------- Card name NVIDIA GeForce GTX Manufacturer NVIDIA Chip type GeForce GTX DAC type Integrated RAMDAC Device Key Enum PCI VEN DE amp DEV C amp SUBSYS amp REV A Display Memory MB Dedicated Memory MB Shared Memory MB Current Mode x bit Hz Monitor Name Monitor PnP gen rico Monitor Model W Monitor Id GSM EE Native Mode x p Hz Output Type HD Driver Name nvd dumx dll nvwgf umx dll nvwgf umx dll nvd dum nvwgf um nvwgf um Driver File Version English Driver Version DDI Version Driver Model WDDM Driver Attributes Final Retail Driver Date Size bytes WHQL Logo'd Yes WHQL Date Stamp Device Identifier D B E E- - CF-A F- EC C Vendor ID x DE Device ID x C SubSys ID x Revision ID x A Driver Strong Name oem inf NVIDIA SetA Devices NTamd Section pci ven de amp dev c Rank Of Driver E Video Accel ModeMPEG A ModeMPEG C ModeVC C ModeWMV C Deinterlace Caps CB - - - E - C DB Format In Out YUY YUY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY DeinterlaceTech PixelAdaptive F F DA - B - B F- D -C E EAAB Format In Out YUY YUY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY A A C -C EC- BD - EDE-F C DC B Format In Out YUY YUY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY AA E- - A - C - F FAF E E Format In Out YUY YUY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY DeinterlaceTech BOBVerticalStretch CB - - - E - C DB Format In Out UYVY UYVY Frames Prev Fwd Back Caps VideoProcess YUV RGB VideoProcess StretchX VideoProcess StretchY DeinterlaceTech PixelAdaptive F F DA - B - B F- D -C E EAAB Format In Out UYVY UYVY Frames Prev Fw... Read more

A:Black screen / freeze


Windows stopped working properly due to a problem with the video hardware.
Problem Signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.
Locale ID: 11274
Files that help describe the problem
View temporary copy of these files
Warning: If the problem is caused by a virus or other security threat, the equipment may be damaged when opening a copy of the files.
Additional information about the problem

It looks like your video card is failing.
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I was searching Youtube and then suddenly the whole screen went black and comp froze. Nothing responds so had to hold power button to shut down. When I turned it on again, all my preferences are gone like my Facebook. When I normally go to facebook, it shows my homepage but now it tells me to log on. Same with Youtube, Windows Live Messenger and this forum. (These are the only ones I came across)
Whats wrong with my computer?

A:Black Screen Freeze

Hi -

What web browser are you using? (Internet Explorer, Firefox, Chrome etc)

Just looks like your saved form information within your browser has been deleted. If, you log back in to these sites (Facebook, TSF etc) and accept any dialog (or checkbox) that asks you whether you want the form information (username/password etc) to be saved that should take things back to how there were before.

As for the black screen, it is difficult to tell what caused in, however if it should happen again, reply here, and I will attempt to assist in finding the cause/solution.

Let me know how you get on.

Regards, - GJ
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Hi all I Screen Black Help! freeze after just started having this problem with my PC It is home built and has been running fine for quite a while It is tyan thunder K X motherboard AMD MP GHz processors GB DDR ECC memory Nvidia graphic board forget which Help! Black Screen after freeze one Ok so here s the Help! Black Screen after freeze symptoms I shut the machine down at night When I power up in the morning it is fine boots up and runs for maybe minutes then will either completely freeze or blue screen with various error messages When it froze this last time I hit the Help! Black Screen after freeze reset button and it goes to a black screen no blinking cursor nothing it is most definately NOT booting The power button or additional resets don t do anything So I remove power Turn it back on same thing Black screen Hit the reset button now it will boot and run all day without a problem Pretty weird So in my first troubleshooting effort this morning instead of booting windows I popped my memtest floppy disk in and let it sit and spin Figured I wanted to eliminate the OS and or drivers from the problem After about minutes I got a bunch of multi colored random characters on the screen Went through the same power up sequence with the same issues as above and now it is happily spinning away in memtest without issue Any ideas what could be going on here Some sort of temperature problem problem when cold If so where do I even start Any help GREATLY appreciated Patti nbsp

A:Help! Black Screen after freeze

when you get the error message, make a note of the error code then post again. if the blue screen is not up long enough try and take a picture of it (it works you just have to be quick lol).

when we have the code it will be easier to figure out.
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I have this problem on my screen freeze XP SP3 black Win HTPC which is on all the time It has Win XP SP3 black screen freeze a problem of totally freezing every couple days with a black screen can t get out of it until I reset the tower Every time it happens I look at the event log Win XP SP3 black screen freeze and I see these Event Type Error Event Source atapi Event Category None Event ID Date Time AM User Win XP SP3 black screen freeze N A Computer JASON-HTPC Description The device Device Ide IdePort is not ready for access yet Event Type Error Event Source Disk Event Category None Event ID Date Time AM User N A Computer JASON-HTPC Description The driver detected a controller error on Device Harddisk D They come in pairs and occur every - minutes until about half an hour later which I suspect when the machine totally freezes up no more log entries of these problem I read it could be cable I ve switched the sata cable on the HD and the sata port it s plugged to on the MB I have no problem reading from the disk otherwise I suspect something s wrong with my MB but odd that I don t see a log event for my C only on the D and the DVD writer why does it log it as ide it s sata Any help will be appreciated Thanks nbsp

A:Win XP SP3 black screen freeze

Do you have all of the newest drivers? Have you tryed switching which port you plug your hard drive into?
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windows xp pro bit- refurbished gb hard disk gb ram avg antivirus ad-aware malwarebytes system mechanic noscript wot failed screens(no ups, black freeze displayed), errors pointer delayed random write better privacy until about three weeks ago everything was fine was looking at firefox add-ons and the screen went totally black since then random freeze ups, black screens(no pointer displayed), delayed write failed errors i moved to a different part of town and had the internet service transferred the room that my computer is in has no cable hook up so the service men ran random freeze ups, black screens(no pointer displayed), delayed write failed errors a foot coax to my room i used a splitter from there to my computer and tv since then i have been getting random black screens and freeze ups blue screens and delayed write failed errors on freeze ups and black screens i have to use the power button to turn the computer off and then reboot i have since disabled write caching on the disk and have gotten the delayed write failed error only once since then when trying to repair disk errors with system mechanic but i still get freeze ups and black screens randomly i have been to other forums and ran combofix once the helper said he saw no malware or viruses so i thought it was fixed i read that a microsoft update was causing some problems in xp and vista causing black screens is this a possible cause also could the cable hook up be causing some of this i have only managed to copy one of the blue screen errors kernel stack inpage error x f x x A A x A A CC x C C A beginning dump of physical memory there are several different delayed write failed errors that i have copied do you need these i appreciate any help i can get thanks

A:random freeze ups, black screens(no pointer displayed), delayed write failed errors

From CRITICAL_OBJECT_TERMINATIONOne of the many processes or threads crucial to system operation has unexpectedly exited or been terminated. As a result, the system can no longer function. Specific causes are many, and often best resolved by a careful history of the problem and the circumstances of the error message.My guess (nothing but) would be that your hard drive is failing, but put no reliance on that.Since it seems that your system still boots...I suggest booting into XP and taking a look at two things: a. Do a search for any .dmp files which were generated. These usually reflect the detail of various BSODs/STOP errors.Start/Search...type *.dmp as the search want to search all files, including system/hidden files. b. Do a review of Event Viewer, looking only for errors. If you see any errors indicating a problem with a drive or disk, post the content in your next post.How To Use Event Viewer - Louis
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Hello everyone I'm very sorry for just being a new member and allready posting I felt like i needed to post this straight away as i've seen the technichal support given by the community and as much i can be honest this is the top website i found with the most fixes to anyone that will be interested in helping me I appreciate it deeply - thank you very much Recently i left my computer to update a game world of warcraft overnight When i woke up I was confused why it was back to the login screen Black link Google Random Freezes. Login Screen, & Random Help: 'Jump' im guessing it must have reseted So i logged in couple of minutes later the wallpaper changed into something 'Warning your computer has been infected everything you do is logged' so bla bla So i ran a couple of AVG scans manage to find Help: Random Black Login Screen, Google link 'Jump' & Random Freezes. the thing it was something called b exe been deleted now my wallpaper problem is fixed HOWEVER sometimes when i turn on the pc it's just a plain black screen with a curser in the middle a couple of clicks it will freeze it works after a couple of hard reboots Everytime i search something on google using firefox and click on the link it brings up a new tab with 'jump' title the computer also randomly freezes at some point This is my log DDS Ver - - - NTFSx Run by Carlo at on Internet Explorer BrowserJavaVersion Microsoft Windows XP Professional GMT AV AVG Anti-Virus On-access scanning enabled Updated DDD - FF- F- E B- D D BF Running Processes C WINDOWS system svchost -k DcomLaunch svchost exe C WINDOWS System svchost exe -k netsvcs svchost exe svchost exe C WINDOWS system spoolsv exe C PROGRA AVG AVG avgwdsvc exe C WINDOWS System svchost exe -k HTTPFilter C Program Files Java jre bin jqs exe C WINDOWS System spool DRIVERS W X lxdxserv exe C WINDOWS system lxdxcoms exe C Program Files Microsoft LifeCam MSCamS exe C PROGRA AVG AVG avgam exe C PROGRA AVG AVG avgrsx exe C PROGRA AVG AVG avgnsx exe C WINDOWS system nvsvc exe C WINDOWS system PnkBstrA exe C Program Files Sunbelt Software CounterSpy SBAMSvc exe C Program Files Alcohol Soft Alcohol StarWind StarWindServiceAE exe C WINDOWS system svchost exe -k imgsvc C Program Files Canon CAL CALMAIN exe C WINDOWS Explorer EXE C WINDOWS system ctfmon exe C WINDOWS RTHDCPL EXE C Program Files iTunes iTunesHelper exe C WINDOWS system RUNDLL EXE C PROGRA AVG AVG avgtray exe C Program Files Sunbelt Software CounterSpy SBAMTray exe C Program Files Common Files Ahead Lib NMBgMonitor exe C Program Files Windows Live Messenger msnmsgr exe C program files steam steam exe C Program Files Common Files Ahead Lib NMIndexingService exe C Program Files RocketDock RocketDock exe C Program Files Windows Media Player WMPNSCFG exe C Program Files NETGEAR WG T wlan t exe C Program Files iPod bin iPodService exe C Program Files Common Files Ahead Lib NMIndexStoreSvr exe C PROGRA Raptr Raptr exe C PROGRA Raptr RaptrBT exe C Program Files Ventrilo Ventrilo exe C Program Files Xfire Xfire exe C Documents and Settings Papa Local Settings Application Data Google Update GoogleUpdate exe C WINDOWS system dwwin exe C WINDOWS system PnkBstrB exe C Program Files Mozilla Firefox firefox exe C Program Files Windows Media Player wmplayer exe C Program Files Internet Explorer Iexplore exe C Program Files Common Files Microsoft Shared Windows Live WLLoginProxy exe C Documents and Settings Papa Desktop Deskop Downloads dds scr Pseudo HJT Report uStart Page hxxp www google co uk uSearch Page hxxp www google com uSearch Bar hxxp www google com ie mDefault Search URL hxxp www google com ie uSearchAssistant hxxp www google com ie uSearchURL Default hxxp www google com search q s mSearchAssistant hxxp www google com ie uURLSearchHooks Yahoo Toolbar ef bd -c fb- d - f- d f - c progra yahoo companion installs cpn yt dll BHO Octh Class b - b - -b f -f b efc - c program files orbitdownloader orbitcth dll BHO amp Yahoo Toolbar Helper d -c f - efb- b -... Read more

A:Help: Random Black Login Screen, Google link 'Jump' & Random Freezes.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE
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0000000000000099 00000000000D2F76 0000000000000000 0000000000000000

Windows 7 home premium
Hp Pavilion Model #: MS227
Product #: BK232AA-ABA

Software Build #: A1NAv6PrA2

A:blue screen of death random applications memory dump

also have downloaded and installed all original drivers and tried a system restore point it still occurs
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We bought a rebuild Dell Intel Pent GHz GB RAM corrupt, ... hire cannot file... "STOP: C0000218 absent the ... complete..." memory physical dump Registry load GB HDD Win XP Pro This is not the first time we ve done this but this time things didn t go so well We hooked it up to the router to get it going disconnected it and it didn t pick up the wireless signal so we reconnected it to get the stuff needed to get it going We thought we d get it all ready and worry about the router later other devices in the house caught the router s signal so one bridge at a time Any ideas with that First thing we went to filehippo "STOP: C0000218 ... Registry cannot load the hire file... corrupt, absent ... physical memory dump complete..." and downloaded and installed AVAST CCleaner Flash AND Open Office and the necessary JAVE runtime deal OO requires THen we resterted it My daughter insisted we "STOP: C0000218 ... Registry cannot load the hire file... corrupt, absent ... physical memory dump complete..." go back to filehippo to download iTunes I did While there I also downloaded Adobe Reader Then we went to microsoft com to get updates there were only I was feeling pretty good about how fast it was all going Then we went back to filehippo to get the media player upgrade WHILE the media player was downloading the computer all of a sudden died the green quot I am on quot light was a bright yellow and the monitor said that it detected no input We had to unplug it from the wall to start it back up We chose normal startup and it went to the XP screen then we got this mesage quot STOP C Regostry File Failure The Registry cannot load the hive file SystemRoot system config SOFTWARE or its log or alternative It is corrupt absent or not writable Beginning dump of physical memory Physcial memory dump complete Contact your system administrator or technical support for futher assistance quot If we turn it off and back on safe mode or other choices advance to "STOP: C0000218 ... Registry cannot load the hire file... corrupt, absent ... physical memory dump complete..." this same message The firewall was enabled

A:"STOP: C0000218 ... Registry cannot load the hire file... corrupt, absent ... physical memory dump complete..."

Hi .Take a look at Corrupt Hive.Louis
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Recently my computer has Screen, Freeze, Black Restart been freezing at certain times I ve come to think it must be a problem either with my hardware or my windows but I thought it would be best to get more expert info instead of diving head Freeze, Black Screen, Restart first into the problem The main problem that occurs is the random freezing My computer will suddenly freeze and I would have to manually restart it in order for it to work again I have noticed that the frequency of the freezes start to decrease after a few manual restarts via power button but it can still tend to freeze later during use Sometimes the screen will freeze and after a few seconds will be followed by a grayish black screen and then a restart At certain times when I recover from a restart Windows will provide an error report Problem signature Problem Event Name BlueScreen OS Version Locale ID Additional information about the problem BCCode BCP E DC BCP BCP C ED BCP OS Version Service Pack Product Files that help describe the problem C Windows Minidump - - dmp C Users gene AppData Local Temp WER- - sysdata xml Any help in diagnosing the problem and fixing it will be appreciated

A:Freeze, Black Screen, Restart

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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Thank you in advance for any help that can demystify what is going on with this box The PC is a intermittent black freeze and screen custom build about years old running XP SP AMD Athalon GHZ GB ram NVIDIA Gforce display with no apparent conflicts Not a screamer by today s standard but well built and reliable until now Recently while accessing a website s quot map location quot feature my screen froze and went black for about intermittent freeze and black screen seconds before recovering The symptom can be best described as a crash or quot labored quot Refresh Coincidence perhaps Unfortunately since that episode intermittent freeze and black screen the problems began Although in Normal Mode - the pc still intermittent freeze and black screen boots up fast displaying the desktop as normal however it continuously freezes the screen goes black and comes to a crawl while start up processes load In all processes listed in TM the CPU usage is between - After start up the symptoms continue every seconds- black screen and intermittent freezing The mouse freezes and are also intermittent Click events are non reactive or take an inordinate amout of time minutes to respond Rightclick context menus are ghost translucent in appearance Programs are slow or won t load at all I made several attempts to stop running processes via the task manager and misconfig in effort to pinpoint rule out the possibility of a software causing the problem Processes are impossible to stop via task manager since the mouse locks up and screen continues it s second freeze blackout cycle The machine works flawlessly in Safe Mode where I attempted to tick off several start up processes in misconfig Applying the settings and rebooting into normal mode unfortunately had no effect on the problem I opened the box case cleaned and blew out any dust and debris with psi including the power supply Removed the ram two gig sticks and tested then one at a time in combination and alternating slots No change in the symptoms The only recent changes made before the problems occurred- were software installed iTunes about two weeks ago with no problems and with no problems to the machine AVG - up to date scans reveal no threats in the past daysMbam - up to date full scan mode reveal no threatsSAS - up to date full scan mode reveal on threatsI just updated the NVIDA driver as I m typing this- The new driver threw the pc in a continuous loop causing it reboot on it s own times in a row I am not that skilled in trouble shooting- Anyone have any ideas or procedures to check against hardware vs software diagnosis Thanks again

A:intermittent freeze and black screen

You didn't post the make and model of the motherboard. Does it have integrated graphics? If it does, pull your graphics card and use the integrated to see if this makes a difference.


Does the computer boot to a working state now?
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Hello there to keep this post as short as possible heres the long story short I a fairly old computer I got some upgraded parts for it a few weeks ago here are the statistics of the computer Old means its been there for a long time year and new is the stuff I got recently Pentium Ghz Processor Old GB Corsair DD RAM New NVIDIA GeForce GTS New x MB Hard Drives New Windows XP And the motherboard is old and Im not sure what model sry The problem is sometimes when I am playing my games the computer sometimes freezes as in I'm playing the game and suddenly the game freezes and the screen goes black and indicates theres quot no signal quot on the monitor dispite the computer still making running noises also if I bang the computer by accident eg bumping into it I also goes to a black screen usally after restarting after this error I does not load just gives multiple beeps so I have to leave it offline for about minutes before it loads again I doubt its overheating as I checked for blockage dust on the fans non-working fans etc but they are all running fine anyone know what wrong with my computer Black Computer Odd Freeze Screen /
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I will just be generally using my laptop browsing the internet or using programs such as photoshop and my system will freeze up for about 10 seconds and then will turn to a black screen forcing me to shut the system down via the power button. This happens at least once a day and most commonly occurs when opening photoshop. My laptop is a Packard bell EasyNote TE69KB, ive been looking for solutions for days but nothing seemed to help.
Please help me if you can, thanks

A:Windows 8.1 freeze then black screen please help

Your computer might not be able to handle PhotoShop.

System requirements | Photoshop
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I m running the latest screen HELP! Vista freeze! black Vista RC build I believe It has been Vista black screen freeze! HELP! running fine with no boot problems but then tonight I was burning a CD and it tried to write then froze on and I tried to access Windows explorer at the same time before it would allow me to navigate anything it froze and I could do nothing not even CTRL ALT DEL I was forced to turn off the computer at the tower Upon reboot it gets past the Windows Vista animated progress bar screen and then turns black and halts there It does nothing more I tried Safe Mode but when it s loading the files it halts on crcdisk sys and never moves I m pretty much stuck I unplugged every single USB device from the back of the machine as well no change I have made NO recent hardware or software installations If I could get back into Safe Mode I could at least run a system restore but as of right now it s not letting me do anything I don t use SATA drives or drivers so that is not an issue concerning crcdisk sys If no one knows anything by tomorrow afternoon I m going to go through the lengthy process of swapping hard drives with another PC and reinstalling Vista on a clean hard drive I really don t want to have to do this if it s not necessary Someone give me something else to try please Cheers nbsp

A:Vista black screen freeze! HELP!

Did you get an answer for this problem? I have the same problem
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Greetings My PC is windows bit service pack Lately I've been having a recurring Hanging Freezing issue It appears to happen randomly sometimes when it's sitting on the desktop sometimes when typing in a forum like this other times while playing a game The computer will freeze or hang the mouse might still move a little bit for a second Then the screen usually goes black Sometimes I can still move the mouse but it will only move in a jerking fashion every couple seconds rather and Black Screen Freeze/Hangs than smoothly Some of the screen will sometimes start to come back like the bottom or top of the screen but the rest Freeze/Hangs and Black Screen is still black However every time it ultimately results in the computer completely locking up and I am forced to turn it off and back on I've scanned my entire PC multiple times with Malwarebytes Spyhunter MSE and others I used CCleaner to clean up my registry I made sure my video drivers are updated and windows update is all up to date as well None of that helped My video cards do tend to run hot when playing graphic intensive games but I've played for a long time like that with no issues I use in crossfire mode though despite multiple varifications saying its on and working I never see the nd card having any GPU Freeze/Hangs and Black Screen Load Though the st card never gets to load either Just in case that is the issue I just now took out the main card altogether and swapped it with the nd card Currently waiting for it to hang again as it appears completely random I use GPU-Z and Coretemp to monitor my temps If these aren't the best options or something else is needed I can download whatever programs and run whatever tests you Freeze/Hangs and Black Screen need for more info I'm pretty good with using computers in general but I have less experience troubleshooting an issue such as this so please try to be as clear as possible Please help Thanks
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I bought this new computer 2 months ago and i've been having some problems.
It randomly freezes while playing games (mostly WoW) or just doing other things, first the picture freezes while the mouse is still working, then the sound and the mouse cursor stop and the screen goes black saying "No Signal" and after few seconds the computer restarts.
I have attached the last 2 minidump files (only have 2 since i re-installed the windows not long ago).
I bought a new PSU few weeks ago and still i get the same crashes.
My computer configuration is:
MB: Asus M4N98TD Evo
CPU: AMD Athlon II X2 260 3.2GHz
VGA: Asus EAH5750 1GB DDR5
RAM: 4GB DDR3 1333MHz Kingston
PSU: Delux ATX 800W P4

Can you help me about this problem? Because at the moment i have no idea what might be causing the problems.
Thank you.

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Hello I am having problems with my computer which i cannot solve myself so i will describe my problem and i hope someone will help me The problem is that when working on the computer either playing World of Warcraft or watching movies facebook youtube that kinda stuff sometimes my screen freezes while the mouse cursor is still moving for another secs and the sound is still on then after those secs the mouse stops and the sound stops either and i get black screen on my monitor saying quot No Signal quot and i have to restart the computer so it goes back to work again I tried OCCT tests for the CPU and my VGA but i get no errors and normal temperatures I Black screen freeze then Computer tried Computer freeze then Black screen MemTest on my RAM and the first time i did it the computer crashed the same way it does after mins of the test the next day i started the test again and it ran smoothly for couple of hours with no errors So if anyone can help me with this problem I would be very grateful I dunno for sure if its Computer freeze then Black screen the RAM that is cosing the problems or anything else like the graphic card or something else My computer configuration is Motherboard Asus M N TD EVO CPU AMD Athlon II X GHz VGA Asus EAH Formula GB DDR RAM x GB DDR Mhz Kingston I'm looking forward to hearing from you

A:Computer freeze then Black screen

when testing the ram did you run memtest with one stick in at a time?

what is the make model and wattage of your power supply? if youdo not open the case and have a look at the label on the psu.
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Hi guys I m not entirely sure but I think this problem started around the time I upgraded my GPU to an ATI Its really strange and VERY annoying Doesn t happen all the time but only right after logging in to Windows XP and while the windows chime is playing the sound will cut off and the monitor will turn off freeze log & screen XP after black Solved: in no signal and then nothing happens no restart Solved: XP freeze & black screen after log in no blue screen I have to restart the PC manually I can t even get into damn safe mode because all I am faced with is a black screen monitor is on but no picture I have done all the basic steps i e Virus Scan even root kit scan Check Disk Memory Test tried disabling services and programs also did a Windows Repair to no avail If only I could get into quot Safe Mode quot I could do some more testing I have a feeling its got something to do with the graphics card problem is I don t have a spare card that I can test or a spare PC to test it in at this time Any ideas Specs XP Pro SP ASUS M N-SLI Deluxe AMD Athlon X ghz Gb Ram non dual channel ATI Radeon Really appreciate any help from experienced Support guru s out there nbsp

A:Solved: XP freeze & black screen after log in

$20 to the person who helps me resolve this, I promise.
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Since two months ago, I started getting black and frozen screen for no reason. Sometimes it would automatically recover itself and give a message "Display Driver AMD Stopped Responding Has Successfully Recovered" but other times, it would need a reset.

The last few days I was getting blue screen error message, see below.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 897ED510
BCP2: 98D7460E
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Kindly advise what is wrong? Many thanks in advance.

A:Black & Freeze Screen after PC started

Welcome aboard, angryfly.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {897ed510, 98d7460e, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+760e )

Followup: MachineOwner

2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

Attempt to reset the display driver and recover from timeout failed.
Arg1: 897ed510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 98d7460e, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.

Debugging Details:
98d7460e 8bff mov edi,edi






90ac35f0 9a9c607b 00000116 897ed510 98d7460e nt!KeBugCheckEx+0x1e
90ac3614 9a9ba937 98d7460e 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
90ac3638 98c0692c 00000000 00000000 90ac36f8 dxgkrnl!TdrIsRecoveryRequired+0xb8
90ac36b0 98c2dc1d fffffcfb 00002155 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
90ac36dc 98c205ed 874bf008 90ac36f8 00000102 dxgmms1!VidSchWaitForCompletionEvent+0x16f
90ac3758 98c21a74 890bd6a0 00000000 884f6000 dxgmms1!VIDMM_DMA_POOL::WaitDmaBufferNotBusy+0x91
90ac3780 98c150c8 884f6124 00000000 884f6000 dxgmms1!VIDMM_DMA_POOL::AcquireBuffer+0x17c
90ac386c 98c15af4 884f6224 00000000 00000001 dxgmms1!VIDMM_GLOBAL::FlushPagingBufferInternal+0x3c6
90ac38ac 98c19acd 00000000 00000000 90ac38d4 dxgmms1!VIDMM_GLOBAL::CompleteBuildPagingBufferIteration+0x23e
90ac39f4 98c1bc76 00000000 00000001 00000003 dxgmms1!VIDMM_GLOBAL::MapVideoApertureSegmentInternal+0x11b
90ac3a34 98c2a0d2 ac692458 00000003 000006ec dxgmms1!VIDMM_GLOBAL::MapVideoApertureSegment+0xf8
90ac3a64 98c298f0 ac692458 000006ec 00000082 dxgmms1!VIDMM_APERTURE_SEGMENT::MapApertureRange+0x2c
90ac3a94 98c18edb ac692458 00000000 87f12870 dxgmms1!VIDMM_APERTURE_SEGMENT::CommitResource+0xe8
90ac3ac0 98c1a8b4 8a2c2800 00000003 87f0e2f0 dxgmms1!VIDMM_GLOBAL::PageInAllocations+0x8f
90ac3bb8 98c31850 90cb3380 00000000 87f12870 dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x95e
90ac3d18 98c32141 86c9ac78 85ff73b8 90ac3d3c dxgmms1!VidSchiSubmitRenderCommand+0x1c0
90ac3d28 98c323de 86c9ac78 8304abb9 874bf008 dxgmms1!VidSchiSubmitQueueCommand+0x61
90ac3d3c 98c32485 874bf008 00000000 890af538 dxgmms1!VidSchiRun_PriorityTable+0x24
90ac3d50 8321e07a 874bf008 b82f5d4f 00000000 dxgmms1!VidSchiWorkerThread+0x7f
90ac3d90 830c4819 98c32406 874bf008 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: .bugcheck ; kb

98d7460e 8bff mov edi,edi

SYMBOL_NAME: atikmpag+760e


MODULE_NAME: atikmpag

IMAGE_NAME: atikmpag.sys

DEBUG_FLR_I... Read more
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A:internet explorer screen freeze on load up

Hello and Welcome to TSF

What version of IE are you using ?
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Hi Guys,
I'm new here. Bought this ASUS CM5571 6 months ago and like it a lot, except when every once in a while crashes , blue memory dump screen comes up for a few seconds ... not enough time to read the whole page.
Restarts... windows 7 finds no online solution for the problem. That's how I got here.
The crash is random. Sometimes nothing for weeks, sometimes 2-3 times a day. Little frustrating. I have another same model at my workplace with the same symptoms.

I attached the minidump.rar file for those who can read it....
Thanks for any help in advance

I don't know how to insert specifications from my profile here. Sorry!

A:ASUS CM5571 - Random Blue Screen Memory dump problem

You got lucky! Usually uploading just one minidump will result in a request for the rest of them (in the C:\Windows\Minidump folder). But it appears that the single minidump has identified the culprit.

It blames L1E62x64.sys - a driver component of your Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (NDIS6.20). It's most likely a driver problem, so let's try to remedy that first....

First, go to this link and download the driver under the "LAN" heading: ASUSTeK Computer Inc.-Support- It's the one that's labeled " Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller V1.0.0.37 for Windows 32/64 bit XP(WHQL). "
Then, uninstall your current drivers using Control Panel...Programs...Uninstall a program
Then install the freshly downloaded drivers and monitor for further BSOD's.

Here's a summary of the BSOD:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat May 29 09:13:32.177 2010 (GMT-4)
System Uptime: 0 days 1:22:28.128
BugCheck A, {fffff880054420a4, 2, 0, fffff80002c7f616}
*** WARNING: Unable to verify timestamp for L1E62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for L1E62x64.sys
Probably caused by : L1E62x64.sys ( L1E62x64+76b8 )
PROCESS_NAME: firefox.exe
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I have been having this problem since a week or so. Broni has helped me in malware forum to rule out malware as responsible. My machine is clean and I was refered here for further help.

Here is my problem:

At boot-time, I see windows XP load screen with the progress bar, the progress bar advances to the end and then, the screen turns pitch black and all is see is an arrow cursor I can move around. I thought until yesterday that this was a permanent freeze-up, but if I wait, say, 6 minutes, the black screen disappears and windows then starts normally.

Last week, problem was intermittent, it now happens all the time.

Windows boot-up was fine before.

Please help me.

A:Windows load screen at boot, looong black screen, then normal startup

I had this tons of times with my old XP PC. It is normal if you have a lot of files on the HDD and you have little RAM. How much RAM do you have? What is the capacity of the HDD? And do you have the Windows XP disc? Would you be willing to upgrade the RAM and/or the OS if we must resort to that? Or would you rather just buy a new PC?
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A:Black Screen/Freeze when playing Games.

Welcome aboard, Laughing.

Please post it following the Blue Screen of Death (BSOD) Posting Instructions so that we may have the necessary information that we need to help you.
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A:GAMES freeze/crash PC to Black Screen

I would suggest some hardware checks.

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

If you are overclocking any hardware, please stop.

Monitor temperatures during the following tests. Use the following programs to monitor the temperatures. Real Temp is a good CPU temperature monitor.
Speccy - System Information - Free Download will monitor all hardware temperatures.
HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.

Run Hardware - Stress Test With Prime95 to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.

Follow the steps for doing CPU stress test using IntelBurnTest

Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:Shut down and turn off your computer.
Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.
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This could happen anytime, even at the time I'm not touch my laptop, or running anything.

Seems to be driver related or hardware.. anyone have some issues? 

A:XPS 15 9550 Freeze randomly - Black screen

I had the exact same issue yesterday, was on the phone with Dell support for 2 hours and they couldn't figure out why, the final decision was they were going to replace the motherboard as they thought it was more likely a hardware issue than a software one.
Question, did you use the new TB15 dock with your 9550 as I'm trying to figure out if the failure is related to using the dock to provide power.
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Sometimes when i boot i get a black screen with blinking cursor in the corner, or it freezes or its just really slow; this fluxuates every other week.

I recently removed a virus but it also occured prior to getting the virus.

Also, i replaced my ram sticks recently and powersupply last chirstmas if thats relavent.

Any ideas are appreciated, thank you.

Intel core 2 duo cpu
E4500 @2.2Ghz
4gb ddr2 ram
Radeon HD 5550, 1 gb ddr
Antec 500 wtt pwsupply
295 Gb HDD

A:Slow startup/ freeze/black screen

Hi Monk77,


Also, i replaced my ram sticks recently and powersupply last chirstmas if thats relavent.

Was this just an upgrade that you wanted to do, or were you having these issues before as well?

You should also run a test on your RAM sticks with memtest86+ There are two ways to run the test, either from a CD or USB. You will need to burn the ISO to a CD and then boot to the CD and run at least 7 passes on each stick and in each slot (only the ones that are being used). There is an auto-installer for doing it via USB (again, you will have to change the boot order to boot to the USB if you choose this method)

Both downloads can be found halfway down the page. The reason that you should run it on one stick at a time, is so, if there is a fault with one of the sticks, then it's easy to figure out which one it is.

What programs do you have running at boot? What anti-virus are you running as well.
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i went to the eventviewer
no event

i went thousands of times with several spyware/adware programs through the entire computer
...well lots of spyware every time, but still nothing about my problem....

tried Norton

has anyone got an idea?

A:short freeze->black screen->normal again

Sounds like your monitor or your grafic caed is playing up.

I would delete monitor driver and reboot.If that doesnt help reinstal gafics card driver.

Edit- try a different monitor.
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A:NVIDIA Surround BF3 & WoW PC Freeze/Black Screen

If you're card/s are factory overclocked set them to reference clock speeds with MSI Afterburner & perform a clean install of the latest drivers (stay away from the beta drivers)
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A:Black screen/vertical line freeze!

Well, yes, heat kills hardware. However, if that projector had been so hot, your laptop would have at least restarted, if not turned off, in order to save itself from potential damage from the heat.
There are some programs for monitoring your laptop temperatures, you can use them to check if the problem occurs because of overheating (SpeedFan and Core Temp).

If the problem has something to do with your drivers and the restore point is before you have updated for example your Display Driver, then you could first try running in safe mode and see if the problem still occurs. If no, restore your system, it won't delete any files, it will only return your registry and drivers to earlier state.

That you are out of warranty shouldn't stop you from taking your laptop for diagnostics. You will have to have money of course, but at least they will fix the problem ; )
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A:BSOD and sometimes black screen freeze by just using computer

Hello anonymousmurder, Welcome to SF

First off if your OCing in anyway stop, return everything to stock settings for the purposes of testing

If you havent already, fill in your system specs so we know what we are dealing with
System Info - See Your System Specs

Run some scans to check against virus or infection
Anti-rootkit utility TDSSKiller
Windows Defender Offline

Run some basic hardware tests
RAM - Test with Memtest86+
Disk Check (windows based check)
Hard Drive Diagnostic Procedure (bootable disk check)

OK thats the general stuff now down to specifics
1st dump reports BugCode 0x1 BSOD Index and doesnt give us a great deal to go on as its quite unusual and blames the driver AgileVpn.sys which is a driver from windows update so cannot really cause a BSOD

* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 1, {73732e09, 0, 1, fffff8800ebe2ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Followup: MachineOwner
4: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->CombinedApcDisable field. This consists of two separate 16-bit
fields, the SpecialApcDisable and the KernelApcDisable. A negative value
of either indicates that a driver has disabled special or normal APCs
(respectively) without re-enabling them; a positive value indicates that
a driver has enabled special or normal APCs (respectively) too many times.
Arg1: 0000000073732e09, Address of system call function or worker routine
Arg2: 0000000000000000, Thread->ApcStateIndex
Arg3: 0000000000000001, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
Arg4: fffff8800ebe2ca0, Call type (0 - system call, 1 - worker routine)
Debugging Details:

00000000`73732e09 c3 ret
PROCESS_NAME: ccsvchst.exe
LAST_CONTROL_TRANSFER: from fffff800030da569 to fffff800030dafc0
fffff880`0ebe2a68 fffff800`030da569 : 00000000`00000001 00000000`73732e09 00000000`00000000 00000000`00000001 : nt!KeBugCheckEx
fffff880`0ebe2a70 fffff800`030da4a0 : 00000000`00000000 fffff880`0ebe2ca0 00000000`00000000 fffff800`033c0be3 : nt!KiBugCheckDispatch+0x69
fffff880`0ebe2bb0 00000000`73732e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`0325f068 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73732e09

fffff800`030da4a0 4883ec50 sub rsp,50h
SYMBOL_NAME: nt!KiSystemServiceExit+245
IMAGE_NAME: ntkrnlmp.exe
FAILURE_BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245
BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245
Followup: MachineOwner
2nd dump BugCheck 0x3B... Read more
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A:Black screen, freeze, no error or any proof

not to mention when it freezes to the black screen its got like little white lines randomly throughout the monitor.
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Was in the middle of writing an email when my screen froze for a minute or so, then computer shut down. When restarting I get option to repair or start windows normally. If I start normally I just get black screen for a while then computer shuts down again.
Tried the repair option several times but still the same outcome.
I am able to boot into safe mode. I have run chkdsk /r and if found no problems. I have tried setting back to the last two restore points and no luck.
Samsung NP700Z5B laptop Windows 7 Home Premium.

A:Freeze - Black Screen - Can't Start Windows

could be a RAM defect. Try memtest86+, burn it on cd and boot from it for an overnight test
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I booted up my computer days ago and logged in under my user name and there were no desktop icons or taskbar so I restarted my computer and tried every user Black Screen SAFE Freeze MODE XP still nothing I went to msconfig to restore it to a earlier point and when it restarted I went to my user name and still nothing so I went to msconfig again and booted it up in safe mode when it restarted right before the user names screen came up a black screen with quot SAFE MODE quot in all four corners pops up for about or seconds then the XP Black SAFE MODE Screen Freeze user name screen XP Black SAFE MODE Screen Freeze comes up with the ADMIN and the rest of the user names it doesn t matter what name I log in as it always goes to the same black Safe Mode screen as before but it will freeze there forever So I had to manually shut it down When it restarted I hit F to get it out of safe mode and chose restart computer normally then when it restarts the same exact thing thing happens I ve tried every option at the F selection screen So I put in a cd with Mepis Linux on it that my cousin gave me but I didn t install it I have been running it off the disk And I have no clue what to do next My Specs are AMD Athlon ghz Windows XP Home Edition Service Pack MB DDR GB Hard Drive ATI Radeon -Does anybody know how to do a system restore in Mepis Linux without reformatting the whole computer nbsp

Relevancy 61.49%

I run windows xp. I have 4 accounts set up: two admin and one each for my wife and grandson (These are not admin accounts) when my wife or grandson logs off, the computer often will switch to a black screen and it freezes. F drive is my main drive. Need help. Thanks I have tried deleting the non-admin accounts and re-establishing them to no avail. This is a repeat post.

Looking for help.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3326 Mb
Graphics Card: AMD Radeon HD 6670, -2048 Mb
Hard Drives: C: Total - 305234 MB, Free - 147823 MB; F: Total - 953859 MB, Free - 805067 MB; G: Total - 476929 MB, Free - 83979 MB;
Motherboard: ASUSTeK Computer INC., P5N-D
Antivirus: Symantec AntiVirus Corporate Edition, Updated: Yes, On-Demand Scanner: Enabled