Windows Support Forum

Skype will not update for Windows or itself

Q: Skype will not update for Windows or itself

I am getting a notice from Windows that there is an update for this program.
When I click on it it will not install.
When I go to the program it will not install either. I encloaed two attachments showing the error messages I get. I do not know what they mean or how to fix the issue.
Thank you for your help.

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Preferred Solution: Skype will not update for Windows or itself

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A: Skype will not update for Windows or itself

Hi seven2,

Please try the resolution here by Tamim:
Cannot update -- error code 1603 - Skype Support Network
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Hi everyone,

Just need to know if whether or not it is normal for Windows Update to include an update for skype among the list of updates.

I've already hidden this skype update as I had planned to uninstall skype for so long but kept forgetting to do it.

Any comments and ideas will be greatly appreciated. Thank you all and God Bless,

A:skype update listed in Windows Update

Ye - it's normal, since MS bought Skype a few months ago, it's now part of the Microsoft Update family, along with Office and MSE
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Starting a new thread. Prior one's subject is "Error 1663".
This time lets talk, specifically, about the Windows Installer for Windows 7.
Is the installer a stand alone program?
Can it be deleted? How?
Where can I find a replacement?

A:Windows Installer 5 - trying to update to Skype 5.1 from 5.0

Hi Blockie:

It's built into Windows. If you need to repair it use SFC /SCANNOW Command - System File Checker or run a Repair Install

Sometimes changing your AV to MSE or Avast5 with the Win7 firewall relieves these issues.

Study your logs and do basic troubleshooting: Computer lags every couple seconds
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On September windows did an update and I had not rebooted since then until Skype Windows Update uninstalled 7 hours ago When I did I found that Skype was uninstalled When checked system restore it showed Skype set to be restored if went and did the restore point created by that update What I'd like to know is where the heck does Microsoft get the idea that they can dictate what software we run on our computers This is NOT the first time that a windows update has uninstalled another program but it is the last straw that makes me write this Skype is my MAIN link Windows 7 Update uninstalled Skype to family members some of which are in bad health so to have MS go and have their update uninstall it in my opinion is down right intrusive MS needs to stop trying to run a computer dictatorship and let people have Windows 7 Update uninstalled Skype whatever programs they want on their computers I am unsure if I want to let the update go next time as I have no idea what will get removed

A:Windows 7 Update uninstalled Skype

Well; Im not so sure that windows update necessairily uninstalled skype. It could be something else that did that. Have you checked the list of programs installed on your system to see if there still is any signs of it?
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I recently did an unusually long Windows update that took about an hour in total, and once my computer was running again, Windows gadgets said "Windows Desktop Gadgets has stopped working" and then I tried to open Skype which also said "Skype has stopped working". I tried updating Java, a second Windows update, uninstalling and reinstalling Skype, advanced uninstalling Skype and reinstalling, but nothing I'm doing seems to be having any effect. I'm completely out of ideas, and was hoping someone could help me to solve this?

A:After Windows update Skype and Windows Desktop Gadgets no longer run.

Bump. This is at 100 views with no one offering any advice. I'm really stuck here, I've exhausted everything that I know how to do to fix faulty computers. I would really appreciate any advice. Thank you in advance.
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I don't use Skype. I uninstalled it. Windows Update keeps sending updates and marking them as 'important.' If I run the update I find I need to uninstall the program again.

I'd like reassurance that I can safely ignore these updates.

It makes sense to me, but software has gotten complex enough that I want to be sure that this update only updates Skype for Windows and that failure to implement it does not leave a gaping hole in Windows 7.



A:Skype For Windows - Program Not Installed - Important Update?

If you change windows update settings as shown below then in theory you will not be offered skype. If you prevoiusly had skype installed and are still offered updates then I guess that skype wasn't fully removed.
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I have had issues since last patch Tuesday:
When I try to start Skype nothing seems to happen (no window opens).
Also IE does not want to connect to anything.
If I go to the options IE10 all except file and safety are greyed out.

I have tried resetting through the internet options in the control panel, check no proxies are set.
I have run 2 different "iefix " programs, looked in the event viewer (not sure what to look for, nothing obvious visible...)

I have uninstalled Skype and subsequently re-installed it.

My Firefox and Chrome are fine. I have done a system restore a few times which solves the problem, but as soon as updates are installed the same happens again.

I run W7 64 pro.

totally at a loss now, have spent 2 days trying to find what the cause is.

Would really appreciate if someone has any ideas!

many thanks, Jaap

A:IE and skype stopped working chrome and FF ok after windows update

Not sure which Security suite you have installed please fill in the blank,
Also see what this does,
Use No Add-ons mode/ Click the Start button and type in the search box,
Internet explorer

Click on the suggestion (No Add-ons) or it?s located at,
Start/ All programs/ Accessories folder/ System tools folder/ No add-ons.
If using ie10 the first link will apply to ie9 as well,

You can also activate Enhanced protection mode and see what happens,
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Today we have released an update to Skype 5.5 for Windows.

With this update we have introduced support for Microsoft Windows 8.
Full release notes for are:

New features:

Introduced Microsoft Windows 8 support

Skype 5.5 for Windows

A:Skype 5.5 for Windows update: Support for Windows 8

Thanks for the heads up! Finally got it to actually install.
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Windows 7 32 Bitand Skype 5.0 new version of Skype no more freezing lost other topic. I am so happy finally skype works on Windows 7 32 Bit Home Premium
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I have 8.1. I installed Skype in my typical folders of "c:\programs" (I never install in "program files" unless program is forced to do so. All associated files should be, as they are coded, in "C:\Users\main\AppData\Roaming\Skype."My question....Will uninstalling the Metro Skype from its (memory hogging, fake) desktop affect, in anyway, my actual Skype (including logs)?Thank you.I reply as fast as I can, but it could be hours or months. Always busy.

A:Uninstall Windows 8 Metro Skype Affect Regular Skype?

Well for starters you shouldn't really install two versions of Skype on the same PC.Uninstall both, then install the version you prefer.Accept the default install location as I can see no good reason for doing otherwise.
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Official release. Version: Release date: October 18, 2006
File name: SkypeSetup.exe File size: 12.2 MB
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Unable to install the latest Skype, I installed version 4. That works well. But when I try to update it, I get the following exciting message -

"The Installer has insufficient privileges to modify this file: C:\programdata\skype\apps\login\
languages\ca.js "
End quote

Has anyone a fix for this. The laptop is a friends and it is running Vista Home Premium.

A:Cannot update Skype

Hello ripsnort and welcome to the forums

Try this:

Command Prompt

Open your start menu and in the search box, type Command PromptWhen you see Command Prompt on the list, right-click on it and select Run as administratorWhen command prompt opens, copy and paste the following commands into it, press enter after each

takeown /f C:\programdata\skype\apps\login\languages\ca.js

icacls C:\programdata\skype\apps\login\languages\ca.js /grant Administrators:F

Now try installing Skype.

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i can not update skype.i am ru8nning on skype 5.3 and every time i want to update a fatal error accures. error1603. further to this i can not access skype video calls

A:skype update

Hi and welcome to TSF

Skype does have its own forum. They may be able to help you better.

English - Skype Support Network

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Not sure if this has been posted yet, but I just found out that a new update for Skype is released.
Version is if anyone is interested.

A:New update for SKYPE

Download the full offline installer here:
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I use Skype you can get from; it's not Skype Preview that comes with Windows 10. That's junk, in my not so humble opinion.

I attempted to upgrade Skype from version, but got so far and was told "The specified account already exists." Next, I was told the upgrade failed. I tried at least four times, rebooted system, etc., but nothing worked.

I had nothing to lose, so I then uninstalled Skype and reinstalled it. Once that was done, I looked and was up to version, but I knew was out there waiting for me. So, I checked for updates, was told there were updates to be had, so, with a very reluctant mouse, I clicked and . . .

Whew, I am now up to version!

Has this happened to anyone else, or is it something I alone have experienced?
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Hello everyone. Recently I tired to update Skype and failed to do so as I got error 1603 and it said it failed to remove the older version of Skype. After receiving this error multiple times, I decided to try to manually uninstall Skype and then reinstall the latest version. However when trying to do so, I received this error message: 
"The installed product does not match the installation source(s). Until a matching source is provided or the installed product and source are synchronized, this action can not be performed."
I have never encountered this error before upon trying to uninstall something so I really have no idea what to do. If anyone can offer assistance with this I would greatly appreciate it!


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Damnist thing, trying to install an update to Skype, but it won't install amd keeps telling me that I need to give it administration permission. But I am the administrator, also I saved the dl'd update and gave it admin rights, but that didn't help. And when looking for the pathway in the alert, there was no Start Menu under Windows??? Maybe you can help.

A:Why won't Skype update take effect?

flycaster, try this MS Fix
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I updated SKYPE and now it won't recognize my log in.
I ran
Malwarebytes Anti-Malware
Update, 2/22/2016 7:48 AM, SYSTEM, JACK-PC, Manual, Rootkit Database, 2016.2.8.1, 2016.2.17.1,
Update, 2/22/2016 7:48 AM, SYSTEM, JACK-PC, Manual, Remediation Database, 2016.2.12.1, 2016.2.20.1,
Update, 2/22/2016 7:48 AM, SYSTEM, JACK-PC, Manual, IP Database, 2016.2.8.1, 2016.2.21.1,
Update, 2/22/2016 7:48 AM, SYSTEM, JACK-PC, Manual, Domain Database, 2016.2.16.2, 2016.2.21.2,
Update, 2/22/2016 7:48 AM, SYSTEM, JACK-PC, Manual, Malware Database, 2016.2.16.3, 2016.2.22.2,

Scan, 2/22/2016 8:05 AM, SYSTEM, JACK-PC, Manual, Start:2/22/2016 7:48 AM, Duration:16 min 51 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,

IObit Malware Fighter

OS: Windows 7
Database Version: 1490
Scan Mode:Manual
Time Elapsed: 00:52:24
Objects Scanned: 98885
Threats Found: 0
Save Time: 2/22/2016 10:57:54 AM



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Today Skype opened itself and updated itself whilst I was AFK.

I have it set to manual update only, plus at the time Skype wasn't even running.

Additionally the SkypeUpdate service in Task Manager is also stopped.

This also happened in my partner's Win 7 machine, and looking at the Skype forum, to several other people too.

My question is how did it manage to do this and how can I prevent it happening again in the future?

BTW, this is the desktop version on Win8, not the app version.

A:Skype forced update?

Hi and welcome.

Do you have Windows updates set to install automatically.
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Trojan masquerades as Skype updateBy Joris EversStaff Writer, CNET News.comPublished: October 17, 2005, 5:01 PM PDT Cybercriminals are spreading a malicious Trojan horse under the guise of an update to Skype, e-mail security firm MessageLabs said Monday. The Trojan horse, a variant of IRCbot, arrives in an e-mail purporting to be an update to Skype, the popular Internet telephony application. Once opened the malicious software displays a phony installation error message. It then blocks access to security updates and installs a back door on computers, MessageLabs said in a
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After the update of the anniversary edition in my 950XL I started to work with the new Skype, but is too buggy, I cannot make calls or receive, takes to much time to connect some times, is someone having the same issues?
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skype keeps telling me to update/upgrade but when I click on it I get an fail error: 1603

Then I went into administrative account and it downloaded but can't install, I get an error message and then the fail error 1603 again.

Any idea how to fix this problem?

Thank you.

A:[SOLVED] skype won't update - errors

Hi try the info here Re: Updateing Error? - Skype Community
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Update to Skype 6.6. the Webcam disappeared. not visible in device Manager. multiple Downloads of web cam Drivers don't execute. checked bios. Rebooted machine multiple times.

What to do to install web cam Software again?

A:Satellite R630-14J - after Skype update web cam has disappeared


To be honest I cannot understand why webcam device disappears from device manager list after skype update.
I mean even if there would be a software problem (compatibility issues), the webcam should be listed in device manager even as an unknown device.

However, by default, certain devices are not shown in the list. To include hidden devices in Device Manager display, click View and select Show Hidden Devices.

However, I assume you are using Win 7 system.

> multiple downloads of webcam drivers don't execute
On Toshiba EU driver page you can find the webcam software.
Maybe new Skype version damage something in registry. Would recommend uninstalling the Skype firstly. Download and install the repair tool like CCleaner. Clean registry and reboot the notebook. Now try to install the webcam software once again. Reboot the unit and check if you can use the webcam using installed webcam too.
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I have Lumia 640 XL. I installed Skype Preview on Win 10.
Contacts whose status is online are labeled as offline.
This applies only sporadically.
No other status flag is not shown with the exception of 'Call forwarding'.
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so..last night I updated windows 10 and today, every so often skype stops responding, usually when fetching a new add to assault my eyes with, and then starts working normally again after a moment or two. so who else has observed this behavior?
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So I have a problem with a fake update pop-up It's the last thing that's left from something else I do not recall exactly what it was but Mobogenie does sound familiar I wanted on update!" Adobe/Skype "Download desktop?! my pop-up Bullbleep to download a program that allowed me to Bullbleep "Download Adobe/Skype update!" pop-up on my desktop?! open a file I thought it was some sort of text file I needed for a thesis in school but it turned out to be a frikkin picture so I got nothing for my troubles and apart for letting me open the file it installed a bunch of other crap It messed with my Chrome and made their own search engine my primary I removed all of it using what little skill I have basic search CCcleaner and Norton Antivirus scan and after that everything seemed fine However I have these pesky pop-ups that tells me to download the latest updates for various programs and I can't seem to find where this program is hiding It pops up every now and then I use Skype quite a lot and it seems to pop up after I quit the program Not always though and it's a greyish pop-up in the right-hand corner of my desktop It says that there are new updates available and it's clickable I did click it once to see where it took me and I landed on a download page for a bunch of crap So no it doesn't even send me to a fake Adobe Skype page I can click the x which I have been doing for a while now I thought I would be able to find the exe but so far I've come up empty handed I am on Windows Ultimate and this pop-up does NOT appear whilst browsing it is solely doing its business on my desktop Unfortunately I don't have a print screen but if I see the pop-up later I'll add it to this topic Kind Regards

A:Bullbleep "Download Adobe/Skype update!" pop-up on my desktop?!

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.* Once the program has loaded, select Perform quick scan, then click Scan.* When the scan is complete, click OK, then Show Results to view the results.* Be sure that everything is checked, and click Remove Selected.* When completed, a log will open in Notepad.* Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txtDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.Unzip downloaded file.Open the folder where the contents were unzipped and run mbar.exeFollow the instructions in the wizard to update and allow the program to scan your computer for threats.DO NOT click on the Cleanup button. Simply exit the program.When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt Please download Rkill (courtesy of to your desktop.There are 2 different versions. If one of them won't run then download and try to run the other one.You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.rKill.exe: (renamed rKill.exe): on the Rkill desktop icon to run the tool.If using Vista or Windows 7 right-click on it and choose Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.Do not reboot until instructed.If the tool does not run from any of the links provided, please let me know.If normal mode still doesn't work, run the tool from safe mode.When the scan is done Notepad will open with rKill log.Post it in your next reply.NOTE. rKill.txt log will also be present on your desktop.NOTE Do NOT wrap your logs in "quote" or "code" brackets.
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:( I don't know what happend, I can't see skype in "startup" tab on task manager
The option in enabled in skype settings
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A disabled recent Windows update has re-activated disabled start-up apps. I use Feem and Skype and both have the start-up command unchecked in their options and also in CCleaner but they persist in starting. It's no big deal but it is mildly irritating to say the leastThey don't start immediately on start up but given a minute or so they are sure to appear. I have read other posts where MS has re-activated start-up apps, always MS apps. Feem is not MS and I have no idea why it should start.Any suggestions will be appreciated and acknowledgedRegards
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Fresh from iOS' embarrassing Messages bug that could crash iPhones with a random string of text, a similar flaw is hitting Skype across platforms. Specifically, sending a message containing only "http://:" sends the app into an endless crash loop in...

Read more

A:This simple message sends Skype into an endless crash loop, update out now

Every system has this. Just hasn't been discovered yet on the others.
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Dear I noticed that skype has send to all skype in skype send to scan cannot - account spam skype safety contacts all page load contacts a certain link to one contact even multiply links this all happens on the same day th december from - I haven't seen any spam send anymore after that Skype support told me to reset my password I did and to download safety scanner from microsoft they proviced me with the link spam send in skype account to all skype contacts - cannot load page safety scan when I try to open the link the browser cannot load the page it is stuck in a loop sometimes I see a page but just for a second or even less then mostly white page and browser keeps trying to load the page and in chrome a little shield symbol on the right side of the address bar says that it's trying to load scripts from unauthenticated sources this message dissappears very quickly I have skype installed on two laptops and on my smartphone iphone The problem I told about is on one laptop that has no antivirus I did not yet checked the other laptop if the microsoft page opens or not but I do have bitdefender internet security paid installed on the second laptop I want to be sure the laptop that has the problem is virusfree Scanresultaten van Farbar Recovery Scan Tool FRST x Versie - - Gestart door Momo Beheerder op MOMOSONYLAPTOP - - Gestart vanaf C Users Momo Desktop Geladen Profielen Momo Beschikbare Profielen Momo amp Nora amp MomoSurf Platform Windows Home Premium Service Pack X Taal Nederlands Nederland Internet Explorer Versie Standaardbrowser Chrome Boot Modus Normal Handleiding voor Farbar Recovery Scan Tool http www geekstogo com forum topic -frst-tutorial-how-to-use-farbar-recovery-scan-tool Processen gefilterd Als een item is opgenomen in de fixlist het proces zal worden gesloten Het bestand zal niet worden verplaatst AMD C Windows System atiesrxx exe AMD C Windows System atieclxx exe Microsoft Corporation C Windows System wlanext exe Advanced Micro Devices C Program Files ATI Technologies ATI ACE Reservation Manager AMD Reservation Manager exe Apple Inc C Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exe Atheros C Program Files x Bluetooth Suite Ath CoexAgent exe Atheros Commnucations C Program Files x Bluetooth Suite AdminService exe Microsoft Corporation C Program Files x Microsoft BingBar SeaPort EXE Apple Inc C Program Files Bonjour mDNSResponder exe Microsoft Corporation C Windows SysWOW svchost exe AnchorFree Inc C Program Files x Hotspot Shield bin cmw srv exe AnchorFree Inc C Program Files x Hotspot Shield bin hsswd exe Paramount Software UK Ltd C Program Files Macrium Reflect ReflectService exe Microsoft Corporation C Program Files x Microsoft Application Virtualization Client sftvsa exe TeamViewer GmbH C Program Files x TeamViewer TeamViewer Service exe Popcorn Time C Program Files x Popcorn Time Updater exe Microsoft Corp C Program Files Common Files Microsoft Shared Windows Live WLIDSVC EXE Advanced Micro Devices Inc C Program Files ATI Technologies ATI ACE Fuel Fuel Service exe Microsoft Corporation C Program Files x Microsoft Application Virtualization Client sftlist exe Microsoft Corp C Program Files Common Files Microsoft Shared Windows Live WLIDSVCM EXE Microsoft Corporation C Program Files x Common Files microsoft shared Virtualization Handler CVHSVC EXE TeamViewer GmbH C Program Files x TeamViewer TeamViewer exe Conexant Systems Inc C Program Files CONEXANT cAudioFilterAgent cAudioFilterAgent exe Atheros Communications C Program Files x Bluetooth Suite BtvStack exe Atheros Commnucations C Program Files x Bluetooth Suite AthBtTray exe Synaptics Incorporated C Program Files Synaptics SynTP SynTPEnh exe Apple Inc C Program Files iTunes iTunesHelper exe Hewlett-Packard Co C Program Files x HP Digital Imaging bin hpqtra exe PIXELA CORPORATION C Program Files x PIXELA VideoBrowser CameraMonitor exe Google Inc C Program Files x Google Update GoogleCrashHandler exe Evernote Corp Walnut St... Read more

A:spam send in skype account to all skype contacts - cannot load page safety scan

I downloaded the safety scanner from microsoft from my other laptop without any issue.
copied it to a usb, put it on the problem laptop, a full scan and nothing found.
I realize I did had a antivirus paid version (kaspersky internet securuity) on the laptop, as I first said that it had no antivirus.
I only disabled it because it had problems running.
Now I enabled it, updated it and run a full scan. nothing found.
I don't know if skype is the cause and not a virus?  the skype workers told me that the cause could be anything (email, virus on computer).
I mostly use skype on iphone, and here I'm confused with what the skype workers said: one said that iphone can not be infected, so no need to check the iphone.
an other said: you can download an app from app store to scan for viruses, because it is possible that the virus is on the iphone.
This is really not clear anymore.
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skype runs ok in my VISTA HOME BASIC 32BIT, but icon/shortcut of skype in desktop, do not seem instead shows a small null icon, well what to do to be seen ?

A:skype runs ok in my VISTA HOME BASIC 32BIT, but icon/shortcut of skype in desktop, do

Hello Ise,

You might see if creating a new shortcut for it directly from the .exe file of Skype may work instead.

Hope this helps,
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I've experienced some problems and discomfort with skype for win - not able to show screen - terrible design - very slow response i e when I click RMB the menu shows up in works Skype 8 terribly, worse is Win desktop for Skype for several seconds and I expect to see it immideately - doesn't understand links to skype chat like skype chat amp blob blahblahblah when I click it nothing happens I've also Skype for Win 8 works terribly, Skype for desktop is worse tried skype for desktop it was even worse - when I changed online status Skype for Win 8 works terribly, Skype for desktop is worse to invisible i've also tried with N A skype stopped to receive and send messages - when this or another error occurs I try to kill skype process via task manager TM then firstly says that skype is not responding so i am trying to kill process after that TM stops responding as well So when i've tried skype for desktop i had to reboot my laptop about times in a day Now I've installed skype from Store back but I still need to go to skype chat Could anyone please help me either make skype x x work on win or enter the chat which i need Here's my system http i imgur com Fu f png Thanks in advance
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Skype asked me to link my account with Hotmail and then wouldn't accept my login. When i tried resetting the password, Skype said it would send the code to my phone, then to my secondary email. i received neither notification and now Skype has locked me out.
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My skype contacts are missing with newest skype and the support gives me
"Carissa M.
First, ensure that you are signed in with the correct Skype Name." 
Could anyone upload skype 6.1 or lower please... 
Also does anyone know why the skype crashes when trying to login with microsoft account on newest version

A:Skype retarded support: Anyone upload Skype 6.1

You can find 6.1 online with a quick google search, such as at even older versions:'t have version 6.3 to verify the crash issue using the microsoft log in.
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I have tried everything imaginable to get rid of these two.  I can delete Skype via 
control panel, but it comes back and re-installs itself.  
Click to call will not go away.  When I try to use the control panel I get a message that 
says, "close Chrome browsers to uninstall".   I've tried doing that and still get that same message.
I've even uninstalled Chrome and re-installed it with the same result.
These two are like a bad dream.   
Any help with completely deleting both would be appreciated.

A:I can't get rid of Skype or Skype Click To Call!!

If you haven't followed the instructions given in link below....try that.
How can I completely uninstall and then reinstall Skype for Windows desktop?
You can also try using Revo in Advanced Mode to remove Skype.
Download Revo Uninstaller Freeware
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Not so much a software support question, but this is the best I could figure it'd go into... but if I have an Office 365 subscription that includes 60 minutes of Skype calling a month, do I still need to purchase a Skype number so people can call me and for people to know who's calling them?

I tested it out as it is right now and when I call my dad's phone, says "Unknown caller."
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I have always used Skype for Desktop and only recently found that there is a Skype Modern App on my system.
From what I have read it would seem the best plan would be to ditch the App and just continue with the desktop version.
Have there been any recent changes that would make the the Modern App a better solution than the Desktop version?

A:Skype for Desktop vs Skype Modern App

They have updated it recently so it doesn't continue to ring even when you have answered the desktop version which is why I uninstalled it in the first place. This means in theory you could install both and answer whichever you felt like at the time.

I prefer the look of the desktop version personally so I never re-installed the Modern App version.
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I have both on my Windows 10 pc and only Skype Preview seems to actually work. What's really weird is I can't find much about either online, so I'm not even sure if Messaging + Skype is being continued or even still functional. Does it require a companion phone app to work? (I use Android). Messaging + Skype can't seem to find any of my Skype contacts while Skype Preview can.
Just really confused on how barebones and non-functional this all seems, even after some Googling. Can anyone shed some light for me?

A:Skype Preview vs. Messaging + Skype

Messaging + skype has been discontinued. Everything will be focused on Skype Preview now
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
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EDIT Moved to Virus Trojan Spyware and Malware Removal Logs boopmeHi to all this is my first time on this helpful forum and I hope someone could help me with my problem because I m getting mad I cannot understand why when I double click on skype icon the program doesn t start at all I tried to make a clean boot but nothing happened also if I run the computer in safe windows run on skype cannot 7 mode is the same I saw that if I try to run the program there s another program which starts at the same time and is named quot WerFault exe quot and then both programs disappear from task manager This is what I get with HJT Logfile of Trend Micro HijackThis v Scan saved at on Platform Unknown Windows WinNT MSIE Internet Explorer v Boot mode NormalRunning processes C windows system taskhost exeC windows system Dwm exeC windows Explorer EXEC Program Files Realtek Audio HDA RtHDVCpl exeC Windows System igfxpers exeC Windows System igfxtray exeC Windows System hkcmd exeC Program Files ASUS cannot run skype on windows 7 Asus WebStorage BackupService exeC Program Files AVG AVG avgtray exeC windows system igfxsrvc exeC Program Files WIDCOMM Bluetooth Software BTTray exeC Program Files EeePC HotkeyService HotKeyMon exeC Program Files Microsoft Office Office ONENOTEM EXEC Program Files WIDCOMM Bluetooth Software BtStackServer exeC windows system wuauclt exeC Program Files Spybot - Search amp Destroy TeaTimer exeC Program Files Lavasoft Ad-Aware Ad-AwareAdmin exeC Program Files Lavasoft Ad-Aware Ad-AwareAdmin exeC Program Files Internet Explorer iexplore exeC Program Files Internet Explorer iexplore exeC Program Files Windows Live Toolbar wltuser exeC Windows system Macromed Flash FlashUtil c exeC Program Files Internet Explorer iexplore exeC Program Files Trend Micro HijackThis HijackThis exeC Program Files Internet Explorer iexplore exeC windows system taskmgr exeC windows system SearchFilterHost exeR - HKCU Software Microsoft Internet Explorer Main Default Page URL http asus msn comR - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http co w col mail live com default x wa wsignin R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dllO - BHO Spybot-S amp D IE Protection - - F - D - - D F - C Program Files Spybot - Search amp Destroy SDHelper dllO - BHO no name - C C A-E - b - D - CECB - no file O - BHO Search Helper - EBF - F- bff-A F-B E AAC B - C Program Files Microsoft Search Enhancement Pack Search Helper SEPsearchhelperie dllO - BHO Windows Live Sign-in Helper - D - C - ABF- ECC- C - C Program Files Common Files Microsoft Shared Windows Live WindowsLiveLogin dllO - BHO Windows Live Toolbar Helper - E A DC - - A - EA-DC EC ACF - C Program Files Windows Live Toolbar wltcore dllO - Toolbar amp Windows Live Toolbar - FA EF- D- D - B F- A D - C Program Files Windows Live Toolbar wltcore dllO - HKLM Run SynTPEnh ProgramFiles Synaptics SynTP SynTPEnh exeO - HKLM Run SynAsusAcpi ProgramFiles Synaptics SynTP SynAsusAcpi exeO - HKLM Run SuperHybridEngine AsusSender exe C Program Files EeePC SHE SuperHybridEngine exeO - HKLM Run RtHDVCpl C Program Files Realtek Audio HDA RtHDVCpl exeO - HKLM Run Persistence C windows system igfxpers exeO - HKLM Run IgfxTray C windows ... Read more

A:cannot run skype on windows 7

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HEREAndPlease download DeFogger to your desktop.Double click DeFogger to run the tool. The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OK DeFogger will now ask to reboot the machine - click OKIMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.ThenPlease download GMER from one of the following locations and save it to your desktop:Main MirrorThis version will download a randomly named file (Recommended)Zipped MirrorThis version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply.Exit GMER and re-enable all active protection when done.-- If you encounter any problems, try running GMER in Safe Mode.
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I can't seem to get Skype downloaded onto my laptop. If I open my apps I have an option to "Get Skype". If I select it I get "this product is installed" so I click on Open then I get a down;oad Skype screen.  I can get as far as running the Skype set up exe and it looks as if it is working but the installation doesn't complete so I have to end the task. I can't get past the scrolling installation bar.  I was told that Skype was preinstalled as I only recently bought this laptop but if that's the case, where do I find it?  Any comments or links to a suitable download appreciated.
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i didnt know were else to post this

for some reason whenever a friend posts a link for me it dosnt work right i click it and nothing happenes is it a new safty feature?

A:Windows 7 Skype

You may have to hold Alt+Click

Is the link highlighted in blue? Does your mouse turn into a hand? Have you tried to just copy and paste the link in the URL bar?
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This might not be in the right forum but whatever.
So I had skype on my computer ever since I first got it ( a few months ago ) and now for some reason it decides not to work. I turned my computer on and clicked on it and it didn't come up. So I waited a bit then double clicked and thought it was weird. So anyway I restarted my computer and tried that. It still wouldn't come up. So I just uninstalled it then installed it again.. It still won't come up when I click on it. D;
Help please?

A:Skype for windows 7 help?

Try installing the new Beta 5.0 version

Uninstall the other one first
Also, try running the setup file as an administrator (right click the file, run as administrator)
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Hi !
I want to use skype but do not want to use previous Windows account, and would not know how to recover informations necessary to do that and am sure I'll get stuck in the middle, as I have tried that when I had Windows Live and XP etc.
Can I get a skype app to replace the Windows sign in to Skype app.with MS account ?
I want the regular style I used to have with my user name and password to sign in.

A:Skype and Windows 8

The Skype Metro app only allows you to sign in by an MSC account (Hotmail,, Outlook, etc)
The Desktop Skype will allow you to sign in with your original Skype name and password.
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I have skype on Windows 7 running in my toolbar I can not open skype or quit skype can anyone tell me a fix ?

A:skype on Windows 7

Skype does want to show it's icon on the toobar. You can right click the icon to raise the context menu and select "Quit Skype" to stop the app. You should be able to just left click on the Skype icon to start it. If it's already running it also puts an icon in the 'system tray' area. You might have to open the Notifications flag to see the icon.

Maybe try uninstalling Skype then rebooting ?

If you want Skype try installating it again after that.
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After I installed Win 8, I tried to install Skype, I was directed to the Microsoft Shop page where I downloaded Skype and attempted to install it, It went through the motions and said Skype is being installed then it came up with the message that Skype cannot be installed.
Now when I go back to the Microsoft Shop page to try and install it again, I get the message, (You own Skype)
And it will not even allow me to try and install it. ????

I have found a fix for this, I downloaded Skype on my laptop and used that file to install it on my Win 8 desktop, it is not Skype for Win 8 though, but it works fine so who cares? :-)

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I know nothing about Skype and would appreciate some guidance.

Which version of Skype do I download for Windows 7 ?
Skype for Windows desktop shows Skype for Windows 8. I am wondering if I should be looking elsewhere ?
When I click on Get Skype for Windows Desktop it only offers Windows 8 offers SkypeSetup_6.9.0.106.msi ... 21.5MB

Whereas Skype for Windows 8 offers SkypeSetup.exe ... 1.5 MB

A search of Skype forum has turned up nothing (and the Skype forum has been hit by spammers today)
I have read that Microsoft own Skype so I am hoping this forum can point me in the right direction.
When I tried to find a skype-forum ... a Google search turned up a lot of skype-porn sites and a lot of inactive forums.

One of my sons has just moved to Japan and he uses Skype, so I assume I should also have Skype

Thank you

A:Which Skype for Windows 7

Go here and follow instructions. You will be ok. Downloading and setting up Skype
I too was stationed in Japan in the Navy a while back
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I have a Lenovo laptop running Windows 8. The PC came pre-installed with Skype, but required an update. Since the update I have not been able to use Skype. I've unistalled/reinstalled it multiple times from the Windows Store without success. The link on the Windows Store is grayed and says Skype is installed, however it is not installed on the PC.

Has anyone else had issues with Skype and Windows 8?

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Does anyone know if Skype works with Windows 98. I want to use it with my mum but she's only got W98. Some people say it's compatible and some say it's not.
Any idea ?

Thanks a lot



A:Skype and windows 98 ?

I found a forum where a member indicates that a beta version of Skype (v 0.97.40) will work on 98:,10957983~mode=flat
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the main thing is each and every install nbsp windows update just searches forever and nothing happens after diagnostic tool it says Datastore edb is corrupted and cant be repaired and each time it download the corrupted Datastore edb can they at leats give a proper service pack for windows nbsp bit ultimate that is then uptodate with working windows update that works after a direct standalone install of sp i use windows update pack windows windows it bit update installed and but in has after Windows out 7 new corrpedted Datastore.edb! ultimate retail and allways downloaded 1 it 64 service bugs ultimate bit and i reinstalled the system allready nbsp times each and every time the same problame that Datastore edb is corrupted and windows update just gets stuck i how you can either releasse a service pack so that windows update works again after a direct install of service pack or a windows update that doesnt use data store cause its yepp Not working i use a amd core with a amd hd readon and gb ram both asus motherboard and grafic as it is now windows update is with windows service pack not useable sincierly Christian Madjari
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I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

A:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
Download and install it.
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So, when I downloaded Skype and ran it, it always gave me a BSOD "ks.sys" thing. Can anyone help me?

A:Skype Windows 8.1 BSOD.

Hi. . .
Please run the BSOD Posting Instructions -
Regards. . .
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Hello, I am BARELY able to Skype For Desktop on Windows 8.1. Turns out it is not just me what has this issue
For starters it takes Skype several minutes to send and recvive messages as well as the CPU usage varying from 35%-60%(Average is 45-50%) it is also constantly using more than 0.3MB/s disk usage. But now and again Skype will tell me I have revived a messaged when in fact the message it said I revived was sent in Late December. Also it says some people are not on my contact list/ offline when infarct they are on my contact list and are online.

P.S I have tried Skype on other machines and it works just fine.

A:Unable to use Skype on Windows 8.1

I would uninstall skype, download the latest version, then install that and see what's going on.
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Skype for Windows v7.17.0.106

Download the full offline installer here:

A:Latest Skype for Windows

It wouldn't install for me.
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I have used skype for years, now it is crashing every time I log onto it
Dell Inspirion Laptop

A:skype crashing on windows 7

what do you mean by crashing? you need to be very specific.
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How do I fix the problem Appcrash?


Slutade fungera

9.12.2009 14:46

En l?sning ?r tillg?nglig

H?ndelsenamn: APPCRASH
Programnamn: Skype.exe
Programtidsst?mpel: 4acf0be1
Namn p? felmodul: kernel32.dll
Modulens version: 6.0.6000.16820
Tidsst?mpel f?r felmodul: 49952034
Undantagskod: c0000005
Undantagsf?rskjutning: 000239e5
OS-version: 6.0.6000.
Spr?kvariant-ID: 2077
Ytterligare information 1: b37c
Ytterligare information 2: 2a7328d8bb40c81c93b4b5f46adb8e10
Ytterligare information 3: b37c
Ytterligare information 4: 2a7328d8bb40c81c93b4b5f46adb8e10

Extra information om problemet
Bucket-ID: 1571618328

Tom Jokinen
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Just downloaded the latest Skype but each time I go to use it I get the message: 'Skype home unavailable at the moment - please try later'. It recognizes me as a user, but that's all. Have I missed out something here?
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I really like the Explorer Frame buttons that Skype uses for their theme and I was wondering, could this be done in Windows 7? I remember when Windows XP came out and how long it took til people were able to write completely resource dependent themes that were customized in every single way possible. Vista also jumped on the wagon later on with it's own Visual Styles with the simple uxtheme patch.

What's the progress with themes and visual styles for Windows 7? I've seen a few themes here and there on Deviant Art but they seem to all be a port of the default Aero theme. Would something like this be possible? A Skype-Like Windows 7 Visual Style?

I just love it so much

A:Skype 4.1 Style for Windows 7

Yeah I feel like its just a matter of time til we'll be able to customize every aspect of Windows 7 Visual Styles.

Just an idea I thought I throw out.
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I had Skype 1.4 on my os/ME. I deleted it due to an updated version Skype 2.
However, when I went to download, it said Skype 2 needs Windows 2000 or XP.
As I have ME, I did not download. Now I am looking through Skype's site for a download of ver 1.4 but can't find it.
Anyone knows where I could locate ver 1.4 ?

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Hi I am writing here today to hopefully get a answer to a problem that is bothering me. My bussiness purchased a HP 450 G3 about a month back and it is in repairs and not being replaced by ensure services. They are claiming that the windows 10 installed on this pc with skype is the cause which i do not believe is true could someone please perhaps confirm if this is true with this model or not as i refuse to take this laptop back if it cant have windows 10 with skype installed as it is a bussiness requirement i will rather return the product as is. it crashes to a blue screen after making a ticking or electric sound they say it works in winodws 8 and 7 apparently. 


Hello Roland_Walters Welcome to the HP forums. Companies usually install an own preconfigured version of Windows 10, is this also the case with this laptop? As far as I can tell, Skype will run when using Windows 10. What concerns me more are the blue screens.Is there a possibility that I can see the blue screens? You can gather information about blue screens using this tool: Please provide me with the shown error code and message. e.g. DRIVER_NOT_EQUAL 0x0000000This so I can tell if there is something wrong with the hardware. Sometimes the supplied  RAM memory is already bad just out of the manufacturing process. This will cause troubles and blue screens. Winos.
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Skype 4.0 didn't work on a new laptop with windows 7. I had to uninstall because it messed up my ability to use media players and I got no sound from the speakers. Laptop is working fine now, but I still want to find a way to use skype so I can talk to friends around the world. Any ideas?Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

A:Will Skype work with Windows 7?

Skype 4.1 was released on Oct 12, 09. Maybe try see if that'll work (it's supposed to)
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Yesterday, I updated my Lumia to Windows 10. Today I notice that I am facing problem with skype. At the time of video calling the screen goes black. What is the problem?

A:Windows 10, Skype problem

johnjacobs said:

Yesterday, I updated my Lumia to Windows 10. Today I notice that I am facing problem with skype. At the time of video calling the screen goes black. What is the problem?Click to expand...

Can you connect calls, and hear them, just not view? If so, try uninstalling the app and reinstalling it.
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Hello all, I'm new to this. My windows xp laptop downloads but won't install skype. Does anyone have an idea how to fix this?


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I keep getting my skype updated to 5.1 when windows updates
Any help will be much apprciated

A:Windows updating skype?

spell-check appreciated too!
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my sister was talking to me from overseas sudddenly she send me a message telling me she lost the sound ,so she took it to the store to see what's wrong they told her that the speakers went bad and she need to replace theme.when she went home she plagued in the headphone and it worked but when she inplagued the earphone it's still no sound what can she do to make it work and thankmyou for your help.

A:Windows 7 - Skype issues

I moved your post from - [SOLVED] Win 7 - Skype issues

Update your audio drivers.

Make sure all Windows Updates are installed -

Regards. . .


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I recently purchased a new computer with Windows 7 operating system. Since changing I have had continual problems with blue screen computer crashes when I have Skype open on my computer, so I am assuming it must be linked with using skype. Has anyone any idea why this might be happening and what may fix it.


A:Problem with Skype and Windows 7

Skype uses port 80 to access the net, so it could be a firewall issue.
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Recently my girlfriend upgraded her computer from Vista to Windows 7. Previously on vista we have video chatted on skype many times without fail(she's going to college 2 hours away) but recently since upgrading we tried to skype earlier today and her computer wasnt putting out any sound. We could both see each other but i couldnt hear her(she could hear me just fine though.) We also experienced quite a few lost connections in row before we gave up all together on trying to video chat. She had to reinstall skype when she upgraded so im fairy sure she has the newest version. Has anyone else experienced anything like this with upgrading to W7? Any ideas on whats going on? She has a Toshiba laptop. Hope i provided enough info to diagnos the problem. Thanks for all your help!

A:Windows 7 skype problems

Quote: Originally Posted by nihilistism

Recently my girlfriend upgraded her computer from Vista to Windows 7. Previously on vista we have video chatted on skype many times without fail(she's going to college 2 hours away) but recently since upgrading we tried to skype earlier today and her computer wasnt putting out any sound. We could both see each other but i couldnt hear her(she could hear me just fine though.) We also experienced quite a few lost connections in row before we gave up all together on trying to video chat. She had to reinstall skype when she upgraded so im fairy sure she has the newest version. Has anyone else experienced anything like this with upgrading to W7? Any ideas on whats going on? She has a Toshiba laptop. Hope i provided enough info to diagnos the problem. Thanks for all your help!

Hi and welcome

First thing I wouold look at is the sound driver on both machines. they are different so when she upgrade win 7 probably didnt install the correct one.
She should. find out what sound card by typing dxdiag in search. after she knows go to the mfr website and download the driver for her machine. Install it re-boot and see what happens.

Good Luck
Ken J+
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I have windows 7 and I tried to download skype but I get %appdata% error code 1603. Can someone please help.

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Skype can not be started after clicking showing Skype stops working sometimes Here is windows event log Faulting application name Skype exe version time stamp x d a Faulting module name atiu pag dll version time stamp x f Exception code xc Fault offset x b dd Faulting process id Skype not on Windows start 8.0 x Skype not start on Windows 8.0 b Faulting application start time x d be cd Faulting application path C Program Files x Skype Phone Skype exe Faulting module path C WINDOWS SYSTEM atiu pag dll Report Id d d e-bfb - e -bf -ca a d b Faulting package full name Faulting package-relative application ID Here is the windows error reporting Fault bucket type Event Name BEX Response Not available Cab Id Problem signature P Skype exe P P d a P atiu pag dll P P f P b dd P c P P Attached files C Users JunC AppData Local Temp WERB E tmp WERInternalMetadata xml These files may be available here C Users JunC AppData Local Microsoft Windows WER ReportArchive AppCrash Skype exe ebe a dab d dbb b c f a b Analysis symbol Rechecking for solution Report Id d Skype not start on Windows 8.0 d e-bfb - e -bf -ca a d b Report Status Hashed bucket ad b a b f Skype not start on Windows 8.0 ad a ab d ce b Here is a piece of info in windows log SkypeUpdate service is shutting down due to idle timeout The computer is Sony Vaio PCG- L laptop running Windows with GB GBHD We reinstalled the Skype after uninstalling and deleting the app directory But the problem remains the same Also on the same computer QuickBook Pro freezes often or even can not be started hung and never finishing launching process One of friends said that the computer was affected by virus Is there any way I can fix these Thanks
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I've just bought a Toshiba laptop and I want to use the Skype from the store.
When I tried to download it I received a message saying: error Try Again except the Try Again doesn't work.

I tried downloading from the Skype website but it told me to go to the store!!! Now I don't know what to do!

Please any help would be gratefully received.

A:Cannot get Skype App from the Windows 8 store

I really don?t know what is going wrong with Skype. On new notebooks you Skype symbol is placed on the desktop click on it and if necessary just install update (Store > app updates). After doing this restart Skype and it should work properly.

I?ve done the same on my U940 with Win8.
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When we open Skype   it is giving fatal error  failed to load dll (pdh.dl) !
tried skype tech support people still issues unsolved.
we tried scan sfc , registry cleaning , windows update, in command prompt registred and unregistred , repaired windows 8 
please kindly help on this
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I have installed skype to my desktop but it won't connect. I just get a circle that keeps going round.

I looked at the set up, i.e. under properties and its compatibility is with Windows XP, i.e. not with windows 7 (which is what I use). There it says 'run this programme in compatibility mode for...' and it has a drop down arrow for programmes other than windows xp but it is greyed out i.e. inaccessible.
How can I get this function to be accessible?

I don't understand why skype worked with my previous (Toshiba) laptop in windows 7 (same browser, firefox, and McAfee anti viral software) and not in this new Lenovo ThinkPad E550.
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I m having some hard time trying to understand what my PC want from me This little quot thing quot began couple months ago I had Skype and = Skype 7 Enemy + Windows everything went fine Made video calls without any trouble But then something happened My Windows 7 + Skype = Enemy computer froze I couldn t use either my mouse or keyboard only solution was to restart it So I thought - Well this can happen Couple weeks later same thing happened again Then it happened more often as I was making video calls I asked Skype tech support they told me to get a new beta version and rename Skype folder So I did Didn t help I thought maybe it had something to do with my system So I bought new HDD and installed fresh copy of Windows - didn t help Bought more RAM now i have GB - didn t help Bought new CPU liquid cooling system - didn t help So I thought - maybe if I remove all HDD s except one with OS - Windows 7 + Skype = Enemy didn t help I even updated BIOS - didn t help I ve formatted ALL HDD s used all kinds of system reg fix programs Windows 7 + Skype = Enemy downloaded full beta new old Skype - you name it Nothing works Now It freezes even when I m watching movies TV shows listening to music I ran out of ideas Final solution is to buy a new computer or computer parts Please help this poor soul before I throw my computer out the window nbsp

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I just upgraded our computer to Windows 8, but it crashes during a Skype session. I installed the W8 desktop version of Skype, not the app version. I need the small window on top of the screen, and this is only possible with the desktop version, not with the Windows 8 app version!!

I already reinstalled Skype, but the problem persists.

I attached the SF file for analysis.

Thanks in advance for any suggestions!!

A:Windows 8 crashes during Skype call

download the latest version of skype
what is your win8 version?
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Hi FolksIf anyone has an idea of why these 2 programs refuse to install on this DV6 laptop running Win7 and fully protected, I would be very interested to hear from you. There is no problem on my Vista or other Win 7 machines.Skype almost completes but then comes up with various error messages (which unfortunately I don't have with me at the moment) and LIVE almost completes and then says that it couldn't update one component so will abort the whole operation.I have been through the computer and deleted everything related to Skype and have run SFC with nothing showing up.Cheers, Rob

A:Skype and Windows Live Essentials

Turns out this problem was caused by corrupt System Files which Windows couldn't, or wouldn't, fix.

A reinstall did the trick.

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any ideas?
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Problem When I m in a skype call most of the sound from other programs mute and usually either lag or Sound Problem Windows Skype with and have some kind of other glitch For instance if I m watching a youtube video while I m Problem with Skype and Windows Sound in a skype call the video will have no sound and usually rewind a couple times after seconds and then crash I can solve this by restarting my browser but that becomes sort of annoying Another scenario I m watching a show on Media Player Classic or VLC etc Again there is no sound and if I m unlucky it will crash doesn t crash to often but has happened before And for the last issue if i m playing a game it has no sound as well and will lag extremely but when I m not in a skype call it would work fine with audio and performance All these issues are fixed when I exit skype call but I would like to be in a skype call while I do them Notes I have a Razer BlackWidow Ultimate that has jacks that plug into the computer an audio jack and a microphone jack The microphone jack broke off while in my computer so the end of the metal part is still stuck in there My Sounds gt Communications gt Do Nothing nbsp

A:Problem with Skype and Windows Sound

Sounds like its partially a Skype configuration. Skype is likely configured to mute Windows audio when you establish a call.
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Hi All This is my first post and I was unable to get the screenshots but I did managed to mini dump files for the affected machine One of our user has been getting BSOD recently and it starts exactly after using Skype To my surprise they (after Windows 7 Skype) started using BSOD have been using Skype for many months without any issues So I am not sure whether it is related ti Skype or Windows 7 BSOD (after started using Skype) something else Here are few specs for laptop which may help you assisting the issue and error messages as below OS Windows Pro BIT Laptop Type Dell Latitude E Here is the error message we are getting as below Problem signature Problem Event Name BlueScreen OS Version Locale ID Additional information about the problem BCCode c BCP FFFFF E BC BCP BCP BCP FFFFF FA OS Version Service Pack a Product Please note I have also attached the mini dump for the last few weeks Can someone please help us here Kind Regards Bemine

A:Windows 7 BSOD (after started using Skype)

Crashes are being caused by the ShrewSoft VPN Adapter IM Filter Driver. Recommend removing the software completely from the system and then re-installing it fresh with either a fresh download or from the installation media supplied.
If that does not work, have the user uninstall the Symantec security software with a Symantec removal tool; contact Symantec for the appropriate steps for removing the software completely. Then download a fresh copy of the Symantec security software and install it fresh.
I suspect either the VPN software or the Symantec software is corrupted and interfering with the system.
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Skype on 8.1 is driving me bonkers. When I look in the task manager->start up its not listed.

However, I then get messages and calls - so it must be running

Of course, with the tile version there are no settings that I can find to turn the darn thing off and it doesn't appear in the system tray.

How can I please take control over skype so that it launches when I want it to?



A:windows 8.1 and skype auto start up

You could uninstall the Windows 8 app (right click on the start screen select Uninstall) and download the desktop version if you prefer. Download Skype for Windows

I prefer the desktop version personally.
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When trying to use skype with Win8 RP after entering the password it would just sit there with the spinning circle.
Cpu usage was ~30%.

This new version is working.

Today we have released a hotfix to the Skype 5.9 for Windows.

The newly released build resolves an issue which made Skype to use excess amount of system resources on the Windows 8 Release Preview, build 8400.

We would recommend for everyone to upgrade to the latest version.

Full release notes for the Skype are:
Category Description
Generic Skype used excess amount of system resources on Windows 8 Release Preview

Skype 5.9 for Windows hotfix

A:Skype 5.9 for Windows hotfix for Win8 RP

Confirm that Skype solves the high CPU usage
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I currently have a HP G60 with Windows 7 preinstalled from the factory. I'm able to connect to my social networks like Facebook and MySpace, but I can't connect to Skype or Limewire. I've created exceptions for both programs in the fireewall and it still didn't help and then I "turned off" the firewall and I still can't connect to those networks.

I have additional non-Windows 7 computers on my home network and I can connect to them without an issue.

Any thoughts??

A:Windows 7 not connecting to Skype or Limewire

You don't mention if you are using x86 or x64, but I know limewire requires x86 java even if you are on an x64 OS. If you are on x64, and only have x64 java installed, that may be your issue with limewire, and if skype is java based as well, that also may be the culprit.
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How and where do I setup in Skype settings so that when a person calls me, it would automatic answer without needing to click answer?


A:[SOLVED] Skype program for Windows

I think this option is no longer there, as I did search for this for a long time. It was present in older versions of skype.
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Trying to start up Skype which is working on calls and voice chat, however when I try to test cam function it crashes completely and closes down.

Just so you know, I've tried Splitcam and other cam software which works fine. Haven't tested MSN yet but given all other software picking it up, I would imagine there is no fault with the cam itself.

The laptop is an Asus X5DC, Windows 7, webcam is an Asus built in.

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I've recently had problems with running skype and windows live messenger. I can start both programs but once I log in I get the following warning 'A problem cause the program to stop working correctly. Please close the program'. People see me come online on msn but I immediatly get this warning. After this worning I used to have an error aswell but now I've disabled WER. Sometimes I do get on skype but never on msn. I've tried to search for solutions for this problem but it never works so this is my last chance or I'll have to reinstall windows vista home basic x64 or buy windows xp. So some help would be nice .
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Hello ,
I have a serious issue with using microphone in windows 10. A few monthes ago i upgraded to windows 10 and i started having problems with skype - i heared people talking to me but they didn't hear what i said in microphone . I'm using usb microphone that is built in a web-cam , and i didn't have such problems before i updated my pc to windows 10. I searched for every possible solution and it didn't work. I saw somewere that i need to disable microphone enhancements , but i don't see the enhancements tab in the options of my microphone , and i don't know what exactly to configure if i have USB microphone. I have russian version of windows 10.
Please help me with this issue , because the only option that i see is to reinstall windows 8 on the computer and i really don't want to deal with it now..

A:problem with microphone and skype in windows 10

Hi, to see enhancements rt click the volume icon on the taskbar, Recording devices and navigate to this.
There are boost options too - 10db and 20db.

You can test your mike using the Voice Recorder. Just type'record' into Cortana's search bar.
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Hi, I need help getting my Sony camcorder with firewire to work with Skype (3.8 Beta).
I plugged it in, and it says:

"Skype can't access your webcam. Please close down all applications using or showing video."

I do not have anything using the webcam, it just refuses to recognize it!
I would appreciate help.

A:Skype And Firewire Camcorders (Windows XP) Help!

Anyone out there that knows?!
I really need help!
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Both of my mics work in windows; I can select them both as the default device and they respond to noise.

In skype, if i select MIC1 and make a noise, skype detects the noise.
However, if I select MIC2 in skype, it doesn't detect any nose.

Only MIC1 works in skype, but not MIC2.

Anyone know a solution?

I've tried re-installing skype and drivers etc. multiple times- didn't work.

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I've just updated my brand new HP Pro Book 450 G3 with the suggested Windows 10.Everything seems to work fine except for the fact that as soon as I run the skype software the windows 10 crashes and restarts. A lightblue screen appears  with messages and hen the OS is restarted. i've tryed to uninstall and re-install the skype software but the result is always the same. Before he Windows 10 upgrade the proBook was running with Windows 8 and skype was working correctly.The pro book has already been fixed two monts ago (under warranty) by HP for not working ethernet board and wi-fi board.Is there a solution at this problem? I need skype for my job, this is my job laptop.I've bought the PC 3 months ago and it is already the second very big problem I'm experiencing.Is this a unlucky laptop or what else?please help me to solve the problem. Andrea