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Bluetooth mouse works, but .... why does it work?

Q: Bluetooth mouse works, but .... why does it work?

The Bluetooth BT mouse of my laptop with build-in BT module seems to work just does why work? .... Bluetooth it works, mouse but fine However I don't understand why the Bluetooth mouse works because in the Controlpanel Network and Internet Network Connections the Adapter Bluetooth Device Personal Area Bluetooth mouse works, but .... why does it work? Network is DISABLED On the other hand in Device Manager- gt Bluetooth Radios there are two entries Bluetooth Module Microsoft Bluetooth Enumerator MBE If I disable only the MBE then the BT mouse stops working If I disable Bluetooth mouse works, but .... why does it work? the Bluetooth Module then MBE disappears all together and the mouse stops working too So it is the MBE that controls the mouse but what is then the relationship between the MBE and the Bluetooth Adapter in Controlpanel Network And Internet Network Connections Are MBE and the Bluetooth Adapter in Network Connections two parallel Bluetooth structures stacks alongside each other Or does the Bluetooth Adapter sits on a higher level and get access to the Bluetooth hardware module of the laptop through the two Bluetooth Radio entries in Device Manager I've been reading about the OSI model and trying to figure out what Bluetooth components in Windows sit where exactly in the OSI model but it remains fuzzy to me how Bluetooth Device Manager components relate to the Bluetooth Network Adapter Can anyone shed some more light on the relationship between the Bluetooth Device Manager components and the Bluetooth Adapter Any info about websites or docs with some in-depth content about the relationship could help too Thanks in advance johan

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Preferred Solution: Bluetooth mouse works, but .... why does it work?

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A: Bluetooth mouse works, but .... why does it work?


I see you didnt get a reply.

As far as I remember The connection listed on the network connections page as Blue tooth Pan is a Network Connection allowing you to connect to the internet say via a smart fone or other bluetooth enabled device with an internet connection.

Blue devices such as a mouse or keyboard are listed on the devices page

Hope this helps

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Ok, so i have this new bluetooth mouse. I connect it to my computer, and it works fine... until either it goes into sleep mode, or i turn it off. Upon turning on the mouse again, it resysncs with my computer, but it doesnt work. Sometimes it works again flawlessly, but usually it either doesnt work, or takes a while. Even when it is not working, both the computer and the mouse claim to be connected. I was reading through microsofts troubleshooting, and i saw one about intermittent bluetooth mouse connection. I read that and it said something about the security being reset. It didnt say what to do about it though. Im on windows 7. Any ideas on whats wrong?


A:Bluetooth Mouse works intermittently

About how far away do you have the mouse from where the reciver is plugged in, Wireless mouse use PAN (Personal Area Network) and has a VERY very short range, if it came with a USB cable to extend it. use it and move the reciver closer to the mouse pad where you are using it.
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My wife just got a new laptop. It's one of the 13" sizes, so it's got only 2 USB ports but it has an internal Bluetooth card.

I'm thinking of gettinh a wireless mouse - Logitech VX Nano, specifically. I was looking thru it's details online and I can't figure out if wireless mice can connect via BT or is that little USB wireless dongle that it comes with work on a different frequency or something specific for wireless mice.


A:Wireless Mouse work with Bluetooth?

The Logitech VX Nano is not a bluetooth mouse. If you want a bluetooth mouse, you must purchase one made specifically to connect via bluetooth.

If you did a Google search with the words "bluetooth mouse," (w/out the quotes), here are the results you would get :

Good luck!


P.S. The link above may appear with a smilie in the middle of it - it won't post any other way unless I disable smilies; however, if you click on the link, it still works.
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I recently bought a new laptop (ASUS K70IC) that has no Bluetooth (BT). I also bought a Bluetooth mouse with it, Genius 905BT and an USB Bluetooth dongle, I thought that would work. But it doesn't. Other Bluetooth devices show up when I search for them, but the mouse doesn't. I tried that in XP SP3 too (desktop PC) but it doesnt show up there either.
So my questions are:
1. Does anyone have a configuration of a BT USB dongle + BT mouse?
2. Do you think it should work? (BT dongle + BT mouse)

A:Bluetooth mouse doesn't work

Have you put your mouse into the "Discovery Mode"?
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Hi Recently I acquired a Microsoft Bluetooth Mouse It works perfectly well both on my Android tablet and on my old but efficient Netbook still running valiantly under XP SP Never a does work Mouse not Bluetooth desktop on Win 10 problem in pairing the mouse on these two machines and no problem either with the Logitech Bluetooth portable keyboard K which is a Bluetooth Mouse does not work on Win 10 desktop real marvel in its own right On the Android Lollipop tablet Bluetooth is built in while the built-in Bluetooth feature on the Netbook gave up some time ago but was replaced by a dongle Bluetooth Mouse does not work on Win 10 desktop which does its job without a hiccup So far so good On my desktop running on Windows which has no built-in Bluetooth capability but the Bluetooth quot service quot coming with Windows I use the same dongle as on the Netbook With the Logitech keyboard mentioned above no problem whatsoever Bluetooth quot sees quot it immediately and pairs it in seconds - so there is certainly nothing wrong either with the dongle or with pairing a device or the Bluetooth drivers and softwares which came with the dongle or with the Windows Bluetooth properties which are correctly started and functioning It's the Microsoft Mouse that presents an apparently intractable problem on that same desktop When activating the Mouse so that it can be detected when one wants to add a device it is quot seen quot almost immediately It is when wanting to pair the device to the machine that the problem arises The pairing as such takes a far longer time than it normally does and when that operation concludes I get error messages saying either that the mouse did not send the correct pairing code OR that it did not send a pairing reaction at all So this is quite mysterious Having a device that functions perfectly well with other machines and not at all on my powerful desktop while it can be detected and while other devices function normally I guess that the problem resides with that quot code quot However Windows does not ask for it and Microsoft says that the mouse does not need one - which makes things even more strange since it mentions a code when the pairing misfires Attached some screenshots They are in Dutch language of my Win OS but the images speak for themselves The error message on the rd screenshot says quot Communication with Bluetooth device has failed No pairing reaction received quot Sometimes after bootup the error message says failure but quot Bluetooth device sends wrong code quot I wonder if someone will find a solution to this riddle Best haku

A:Bluetooth Mouse does not work on Win 10 desktop

I have 2 Notebooks with Bluetooth and find that having their own mouse works much better/more reliably than switching 1 mouse from one to the other. I also have a Bluetooth mouse on my MacBook Pro. Two of the mice are from Microsoft and the third is from Targus. I also have a Bluetooth dongle on a Win7 computer for pairing my phone and PDA. It is important to have the drivers for the Bluetooth dongle. The Notebook Bluetooth adapters are part of the Wi-Fi adapter.
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HP x4000b Bluetooth mouse does not work with Dell Latitude E5450 notebook and Windows 7.  My Dell notebook/laptop is connected to the HP Bluetooth mouse, but it will not pair.I purchased the mouse on Nov. 6, 2016 from BestBuy.  It works flawlessly with my MacBook Pro 2013.I have made sure to turn off BlueTooth on all my Apple devices.I have removed the USB for the my wireless mouse to make sure that's not interfering.I have tried all Dell and HP diagnostics for BlueTooth.I have run Dell System Detect and Support Assist.  The Bluetooth for the notebook is working correctly.I have installed fresh batteries in the mouse.The mouse power button is on and I've tried pressing the Connect button on the mouse multiple times.I followed the instructions on this page to update the driver:'ve rebooted multiple times. Please help.Thanks.
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I have a laptop lenovo ThinkPad T420 and I had the OS upgraded from Windows 7 32Bit to Windows 7 64 Bit.

My Microsoft Bluetooth Notebook Mouse 5000 can be detected and is listed as one of the Bluetooth devices, however the mouse does not move.

I did some google-ing to try to trouble-shoot and I tried the following:
Go to the Power Management page and clear the checkbox ?Allow the computer to
turn off this device to save power?. And finally, relief! No more disconnects.
Apparently there is a bug in the power management of the Bluetooth driver
under Windows 7.

But it did not help.

Can someone help me ?

A:Can't get Microsoft Bluetooth Notebook Mouse 5000 to work

Found the following link where member: jetpack1976 resolved my problem:

MS Bluetooth Notebook Mouse 5000 not working

Hi Durden,
Went to another site and found a solution that worked. You might want to try it out.
Go to START icon and type in services.msc and select services.
The dialog box that opens has a long list of stuff but look for BLUETOOTH SUPPORT SERVICE. Double click to open. Make sure it is AUTOMATIC. Go to the LOG tab. Choose THIS ACCOUNT and type in LOCAL SERVICE. A list of password (a 15-dot string) would appear. Delete all the password in the PASSWORD and under CONFIRM. Choose Okay.
It will ask you to restart the service. Once restarted, turn on your bluetooth adaptor again. Put your mouse in pairing mode and add the mouse. It works perfectly!!!
Give it a try and see if it helps.
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Ok so here is the rundown. I brought my computer to college and I plugged up a new mouse and keyboard so that I could use my computer. Basically, the keyboard works fine all the time but the mouse ONLY works in BIOS. It does not work in safe mode, or when Windows 7 is loaded. The mouse worked for about 5 seconds when i first plugged it in but after that it no longer works whatever I do. I have tried a system restore, disabling and enabled the drivers, uninstalling and reinstalling the mouse and keyboard. Both are wired and through USB 2.0

Here are my computer stats:
Operating System: Windows 7 Ultimate x64
CPU: Intel Core i7-4810MQ @ 2.8 ghz
RAM: 16.0 gb:

Mouse: Onn (model ONA11HO091)
Keyboard: Onn (model ONA11H0089)

If you need any more info please let me know. Ive been surfing forums for hours with no luck.

A:Mouse works in BIOS,does not work in Windows 7


Search thru the Bios settings for enable USB Mouse. Sometimes win7 needs that.

Then plug the mouse in after win7 fully loads to see if it recognizes it & says it is ready to use.
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A:Microsoft Bluetooth Mouse doesn't work on Windows 7 Professional 64bit

Try installing this software/driver for microsoft mouse and keyboard first: Microsoft Sculpt Touch Mouse
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A:Wireless Mouse Doesn't Work Win 7 64bit But Works On Win 7 32bit

Did you install the mouse software first, then reboot and install the mouse and USB wireless adapter?

Disconnect the the mouse, reboot the computer and start taping the F8 key to enter Advance Boot Options window. Using the down arrow key, select Last Known Good Configuation. Hit Enter.
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A:keyboard and mouse don't work anymore after moving the pc (works in vista though)
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I have a Dell Latitude E6410 laptop running W7 64 bit Pro, 8 Gig Memory. Would goning to a Bluetooth keyboard and a Bluetooth mouse create problems, or should I just stay with the wired connections? The keyboard and the mouse as of this time would be my only bluetooth devices. It does have the internal Bluetooth.
Thanks in Advance


A:Solved: Bluetooth keyboard and a Bluetooth mouse

no it shouldn't you just want lack of cords?? if you have a set in mind post a link to it and we might be able to advise whether its good purchase or not
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This is the strangest thing I've seen in the past years of using computers I have an Acer Aspire - laptop that came with windows but I'm very picky and I wanted Windows xp back so I went onto Acer's website and won't mouse USB slot USB first other in works any slot, in only work but USB downloaded all of the windows xp drivers and then formatted the laptop to Windows XP with intergrated Service Pack The computer works just fine except for one very strange oddity - the USB mouse I'm using only works when plugged into the first USB slot it will refuse to work in the other USB slots I'm using a Microsoft Intellimouse Explorer USB which is my favorite mouse and I USB mouse only works in first USB slot, but won't work in any other USB slot have of them at home When I was formatting the laptop USB mouse only works in first USB slot, but won't work in any other USB slot I had the mouse plugged into the first USB slot and now that is the ONLY slot it will work in If I plug it into the other usb slots the red laser will come on which means it's getting power but it will not move the cursor and clicking either of the mouse buttons won't do anything When I have the Device Manager open and I plug the Microsoft Intellimouse Explorer mouse into the first USB slot the 'Microsoft Intellimouse Explorer ' entry will appear in BOTH the 'Human Interface Devices' tab and also the 'Mice and other pointing devices' tab However when plugging the mouse into the other usb slots the 'Microsoft Intellimouse Explorer ' entry will only appear in the 'Human Interface Devices' but NOT the 'Mice and other pointing devices' tab I could just go about my business using the first usb slot for the mouse but this little strange problem is pissing me off hugely as I might want to switch the mouse to another USB slot based on how I have the laptop positioned on a desk or other surface I should also note that the 'Human Interface Devices' tab has a 'HID compliant device' entry in it that isn't present on my desktop computer and my mouse works on any of the usb slots on my desktop computer I wonder if this is the problem I tried disabling this entry but it doesn't help any A final point to note is that I have many other usb devices such as flash memory sticks camera card readers external harddrives gps devices and they all work perfectly fine no matter which usb slot they are plugged into Very strange indeed Is there anyway to make my mouse work in any of the other USB slots

A:USB mouse only works in first USB slot, but won't work in any other USB slot

Hi NukesGoBoom,

I have seen a similar problem, but it was all USB ports that weren't working.

First, check the BIOS to make sure all USB ports are enabled, which they probably are.

Are all drivers installed and up to date? Do any yellow question marks or exclamation points show up in Device Manager?

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This is really starting to annoy the hell out of me I just picked up a Microsoft Bluetooth mouse the Notebook mouse to be exact for my home entertainment center I have my PC ran to a monitor and a inch Samsung LED LCD TV for watching movies etc The problem is the HDMI cord is run threw the wall so the PC is in another room so I cant use the normal mouse on the PC I bought a bluetooth mouse due to the increased range but I'm having nothing but with mouse. 5000 Notebook Bluetooth Microsoft Issues Mouse issues I have the Microsoft Bluetooth dongle btw didn't come with the mouse the mouse actually comes with no dongle Anyway it connects fine but if I stop using it for like an hour or whatever it disconnects and nothing I do will reconnect it unless I take my other mouse go into bluetooth devices delete it and readd it all over again WHY THE HELL does it keep doing this lol It's very annoying I sit down to watch a movie and discover I cant start it without first going into the other room and readding my mouse I'm well within range and I've tried moving the bluetooth mouse to the same room as the PC to use it with the PC and it still does the same thing Help

A:Issues with Bluetooth mouse. Microsoft Notebook Mouse 5000

Quote: Originally Posted by kdogg

This is really starting to annoy the hell out of me. I just picked up a Microsoft Bluetooth mouse, the Notebook 5000 mouse to be exact for my home entertainment center.

I have my PC ran to a monitor and a 55 inch Samsung LED LCD TV for watching movies etc. The problem is, the HDMI cord is run threw the wall so the PC is in another room so I cant use the normal mouse on the PC. I bought a bluetooth mouse due to the increased range but I'm having nothing but issues.

I have the Microsoft Bluetooth dongle btw, didn't come with the mouse, the mouse actually comes with no dongle.

Anyway it connects fine but if I stop using it for like an hour or whatever it disconnects and nothing I do will reconnect it unless I take my other mouse, go into bluetooth devices, delete it and readd it all over again.

WHY THE HELL does it keep doing this lol?

It's very annoying, I sit down to watch a movie and discover I cant start it without first going into the other room and readding my mouse.

I'm well within range and I've tried moving the bluetooth mouse to the same room as the PC to use it with the PC and it still does the same thing.


It's your dongle. I have the same mouse and it works absolutely fine. I'll bet you have the USB option set to power the dongle down when unused. How's the radio in the mouse supposed to wake up a sleeping dongle?
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A:(Bluetooth on computer) I've got bluetooth but it wont work! HELP!
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In terms of performance and accuracy, are there any advantages or disadvantages to either format? Why are bluetooth mice seemingly much less popular with manufacturers?

Thanks a bunch.

A:Any difference between a wireless usb mouse or a bluetooth mouse?

Here's some advantages and disadvantages

Bluetooth you can expect 30 feet distance from the EEE. Wireless IR you can expect from 4 to 6 feet.

Easy to setup and configure
You plug Wireless in and it just works. With Bluetooth , you have to use the command line to set things up, and you have to script it or else every time you boot you'll have to give it all the commands.

The Bluetooth wins this one. The wireless keyboard and mouse use a USB port and do not give you anything else. The Bluetooth adapter uses the same port, but also lets you connect Bluetooth stereo headphones, your mobile phone, etc.

It really depends on what your needs are. If your living room is 12 feet and you want to hook your EEE up to your PC and surf from your lazyboy at the other end of the room, infrared won't do it. If you want the keyboard in front of the standard EEE screen and just want a better one, then the wireless IR is fine.
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Windows home vista

A:Mouse cursor stuck in middle of screen, but mouse works

Is this a laptop or a desktop? What is the make and model# of your computer/motherboard?
Boot into Setup (Bios) go to Integrated Peripherals look for Legacy USB or USB mouse, if it is disabled, using the arrow key, Enable it. Save and Exit.
Go to the computer manufacturers support/download drivers site. type in your make and model # and download the Chipset driver (for USB Support)
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A:Mouse pointer hangs on screen, mouse still works 'invisibly'

Try a new video and mose driver from the manufacturers web site.
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A:Mouse Click Freeze, Mouse Move Works

its true that the cheapest bit of kit for a comp can bring the whole thing down,try other mouses,check the hardware,check the drivers,check battery if it has one,sometimes even a better mouse mat can cure it,i would try these easy steps first
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Thank you

A:Bluetooth won't work, skype won't work, ntflix won;t work

Microsoft zune won't work either. It crashes when trying to set up.
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A:acer aspire 4738' s bluetooth doesn't work but wifi work?

Hi ... Welcome to Seven Forums ... What is the Model Number of your Laptop ? ...

Did you buy the Laptop from new ? ...
Did you mean Windows 7 x86 ?...
If your System Specs are correct you have 4 GB of ram ? ...
If that is the case your Windows should be 64 Bit ...
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A:Mouse Pointer Freezes but Mouse Works

Try re-installing the mouse drivers. If that doesn't cure it check for updated graphics card drivers.
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A:bluetooth works on one pc but not the other...

Have you ever got this problem taken care of.

This copy of Windows is not Genuine after cloning drive. Fix!
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laptop will start up but i cant hit any icons or start button but mouse works and safe mode works also installed spybot and it wont start and when i could still go to webpages it didnt let me go to spybot webpage im guessing hit laptop icons or start button mode and mouse up any safe start works but works will cant but i this is the place for help thank you in advance for any advice im not sure if it matters but i can laptop will start up but i cant hit any icons or start button but mouse works and safe mode works only do the hjt laptop will start up but i cant hit any icons or start button but mouse works and safe mode works from safemode DDS Ver - - - NTFSx MINIMAL Run by Administrator at on Thu Internet Explorer BrowserJavaVersion Running Processes Pseudo HJT Report BHO c windows system hsfd jfdg dll c bf a - f - bd-f - c - c windows system hsfd jfdg dll BHO fbd -ac - c - - aa e fa - c windows system fuvatozi dll TB McAfee VirusScan ba b -b - c -b - f f - c progra mcafee com vso mcvsshl dll EB BBE - E - D -AD - D AD - No File EB - a - b-a - c a a - No File uRun MSMSGS quot c program files messenger msmsgs exe quot background uRun ctfmon exe c windows system ctfmon exe mRun VSOCheckTask quot c progra mcafee com vso mcmnhdlr exe quot checktask mRun VirusScan Online quot c progra mcafee com vso mcvsshld exe quot mRun MCAgentExe c progra mcafee com agent mcagent exe mRun MCUpdateExe c progra mcafee com agent McUpdate exe mRun SemanticInsight c program files rxtoolbar semantic insight SemanticInsight exe mRun QuickTime Task quot c program files quicktime qttask exe quot -atboottime mRun Adobe Reader Speed Launcher quot c program files adobe reader reader Reader sl exe quot mRun prunnet quot c windows system prunnet exe quot mRun Lwowaliy rundll exe quot c windows Vteluni dll quot e mRun jsf uiw jnjgffght c docume susanl locals temp winlognn exe mRun svchost exe quot c windows system svchost exe quot mRun Bdamatepinukon rundll exe quot c windows aveqodih dll quot e mRun Explorer c windows system msrstart exe mRun DeskTopSrv c windows system grcrt exe mRun SunJavaUpdateSched quot c program files java jre bin jusched exe quot mRun lidazedivu Rundll exe quot c windows system gavedewu dll quot s mRun UserFaultCheck systemroot system dumprep -u mRun KernelFaultCheck systemroot system dumprep -k mRun hgcheck c windows system hgcheck exe mRun f rundll exe quot c windows system zufajudi dll quot b mRun CPM b Rundll exe quot c windows system bodadabe dll quot a mRunOnce svchost exe quot c windows system svchost exe quot mExplorerRun xccinit c windows system inf rundll exe c windows xccdf a dll xccd StartupFolder c documents and settings all users start menu programs startup svchost exe IE FB F -F - d -BB E- C F - c program files messenger msmsgs exe IE b e c - fcb- cf-aaa - c - CAFEEFAC- - - -ABCDEFFEDCBC - c program files java jre bin npjpi dll IE B - CC- C -B BE- C C A - FF E -CC A- E E-BF B- E D - c progra micros office REFIEBAR DLL DPF ad c - e- d -b e - f d - hxxp java sun com update jinstall- -windows-i cab DPF cafeefac- - - -abcdeffedcba - hxxp java sun com update jinstall- -windows-i cab DPF cafeefac-ffff-ffff-ffff-abcdeffedcba - hxxp java sun com update jinstall- -windows-i cab DPF D CDB E-AE D- CF- B - - hxxp download macromedia com pub shockwave cabs flash swflash cab TCP E CDC -FCE - FF -AA - EEBC F FB Notify crypt - crypts dll Notify igfxcui - igfxdev dll AppInit DLLs snovly dll c windows system junobuvo dll c windows system jezemimu dll vuevbo dll c windows system bodadabe dll SSODL WPDShServiceObj - AAA BA- A C- B - D - D DB - c windows system WPDShServiceObj dll SSODL SSODL - EC E FD- C - a - D -E B DBDD C - c windows system bodadabe dll STS c windows system hsfd jfdg dll c bf a - f - bd-f - c - c windows system hsfd jfdg dll STS STS ec e fd- c - a - d -e b dbdd c - c windows system bodadabe dll LSA Authentication Packages msv c windows system pmnmmNhF LSA Notification Packages scecli c windows system junobuvo dll FIREFOX ... Read more

A:laptop will start up but i cant hit any icons or start button but mouse works and safe mode works

Hello, danyulsWelcome to the Bleeping Computer Forums. My name is Jat, and I will be helping you with your situation.If you do not make a reply in 5 days, we will have to close your topic.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.I need some time to look over your log, I will post back soon.
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What Bluetooth dongle works with 64bit Windows 7? Bluetooth version 3.0 would be nice if anyone is making ver. 3.0 yet, I haven't seen any yet.

A:What Bluetooth dongle works with 64bit Win 7

I plugged in an old dongle (don't know what version but it's old) and the drivers installed for it without problems.

I haven't tested it with anything yet but I'm guessing it should work fine.
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A:Flex 3-1470 - Bluetooth only works after restart

Any security software installed on this computer?
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A:Bluetooth sound works fine, but speakers dont!

BUMP. Please help. I can only listen to music via my bluetooth headphones. I want to plug in external speakers into the green jack - but no sound is coming out. What setting do I need to switch. HELP!
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**My problem has been solved now. Thanks to Jedi Master!**

A:[Solved] Optical mouse's scroll wheel won't work ne where; no brand name on the mouse
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A:Bluetooth backwards compatibility no longer works after win7 reinstall

Hi Jason Jones,

I would suggest you to check the driver status in Device Manager. If it’s correctly installed, it should appear in Device manager.

If the driver is missing in Device Manager, kindly reinstall the Bluetooth driver by clicking on the URL mentioned:

Please reply with results.
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The Software:
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The problem:
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A:Bluetooth Mouse

Does anyone here have any experiences at all with Bluetooth mice? I don't want to fill up a USB port on my laptop with a wireless receiver adapter when I have a perfectly good wireless device adapter built-in.

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A:Bluetooth Mouse

have you got the latest bluetooth drivers from dell?

i would also suggest uninstalling any bluetooth software that dell might bundle with the laptop (if it was a vista > 7 upgrade)

my lenovo bt mouse is working great, if not better with 7 than vista
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A:Help with bluetooth mouse

Go into services and check Bluetooth is set to start automatically as opposed to manually; I had non-pairing problems with an HP Bluetooth mouse on a Kensington dongle which was solved by doing this

At first I had imagined there was a compatability issue and thought I'd have to get another mouse, but the solution was the BT service just wasn't running by default, although in my case that could have been due to the dongle not being there when Windows7 setup was originally run...
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A:RF vs Bluetooth mouse

no line of sight for anything RF.
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All clicks are inactive. right clicking, left clicking and even when you leave the mouse over the start button or any folder for a description it doesn't work.

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If you can help me please do.

Thank you!

A:Mouse clicking doesn't work only moviong around the mouse

You have told us absolutely nothing about your system so all I can answer with is do XP Repair:
If you do not have a Windows XP cd, then you will need to buy one. Or use system restore disk to wipe out drive and return to clean and new as once was....those are the only options for what you have told us or if you have a ps2 mouse try a usb mouse, but I still think your system must be totally corrupted and need the XP repair bare minimum.
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Hey guys,

I reformatted my computer recently and ever since my Dell BT Travel Mouse is not working. Bluetooth is turned on in the BIOS, and I used driver genius to get all of the drivers needed. It is connecting to the mouse and I can see it in the Devices. That being said I can't actually move the cursor with the mouse. I have no idea what could be wrong with it, and any help would be greatly appreciated. I'm sure you'll need some additional info, so just let me know what else you need to know to help. Thank you in advance!

A:Bluetooth mouse not working

NEVER use third party apps to find or install drivers. All drivers should be downloaded from the OEM website by you and then installed. In this case, get the drivers from the Dell Website. Start with the chipset driver.

Open Device Manager - any yellow or red symbols?
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A:Problem With BlueTooth Mouse

I don't use Bluetooth, but have you paired it??
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I have a Dell Inspiron running Vista Home Premuim edition Ever since I've had it the machine will never recognise the Dell bluetooth mouse when I turn the machine on The fix up until now has been to disable and renable the Dell Truemobile Bluetooth EDR mouse Bluetooth issues driver The mouse would start working However sometimes when the UAC window would open the mouse would stop working Yesterday I had a problem with the 'user profile cannot be loaded' and I sorted this by using the procedure in regedit for renaming a bak file described elsewhere in this forum This fixed the user profile problem but now I can't disable the Bluetooth driver the disable box is greyed out The only way I can get the mouse to work is to boot up in safe mode disable the bluetooth driver reboot the machine enable the driver normally the box then goes grey and hope for the best Any suggestions on how to permanent solve these problems Bluetooth mouse issues

A:Bluetooth mouse issues

I have a Dell Inspiron 1720 that I got in the middle of January. It had Bluetooth mouse (Dell) problems from day 1. I got a lot of personal help from Dell through phone calls that got it about 90% fixed. They finally said to get it completely fixed I would need to reload Vista which I didn't want to do. After another problem (driver conflict) with the notebook, I did have to reload Vista with Dells help. Since the reload, the bluetooth mouse has been working at 100%. Yes, I know that is not really good news.
At the time I had Vista Premium but upgraded to Ultimate after the mouse problem was fixed.
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also i know the mouse is working because i can detect it with my lg dare. witch also is unseen by windows.

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A:bluetooth mouse not working

Are you sure your laptop has bluetooth?
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The problem is this:

After a while they don't work anymore and I have to pull my Bluetooth USB adapter from the computer and replug it back in. I think this happens after the peripherals go to "sleep" but I cant be sure.

I think the USB adapter is made by "Wireless Link Systems" and I know the batteries are good in the devices.

Any ideas?


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Hi there,

My Bluetooth mouse "Microsoft Sculpt Touch Mouse" is not any more properly recognized: when the PC goes to standby mode, connection is lost and the only mean to get it back is to go in the Windows menu: Settings > Devices > Bluetooth, to delete "Microsoft Sculpt Touch Mouse" device, to push the bluetooth pairing button on the mouse and to request new pairing on PC side. Quite not handy?

Drivers (mouse and bluetooth radio) are up-to-date as said by Windows itself.

Anyone had this kind of problem? Any idea on how to solve it?

Many thanks by advance!

A:Bluetooth mouse not recognized any more

Check if your mouse is set to wake up your PC.
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A:RocketFish Bluetooth mouse

tried re-installing...still not working
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A:BlueTooth Mouse Annyance

Change the mouse properties/hardware/power to never turn off mouse?

I don't have a bluetooth device, but perhaps there is a similar setting.
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Any help will be much appreciated and if you need anymore information don't hesitate to ask.

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A:bluetooth mouse not working

o yh, the keyboard and mouse work off the same reciever... they are both wireless....
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Many have posted regarding variations of this problem and some have been fixed My problem disconnected keeps mouse being Bluetooth is that I can Bluetooth mouse keeps being disconnected install and use any of two bluetooth mice Dell PU Travel mouse or Samsung S Action mouse ET-MP D on my Lenovo Ideapad Z laptop This works fine with either mouse for an average of minutes varies then it loses contact with the laptop and Bluetooth mouse keeps being disconnected its back to using the touchpad When I go to the Bluetooth mouse keeps being disconnected Bluetooth settings page -- quot Manage Bluetooth Devices quot the control suddenly reappears on entering the page with no further action from me The recovery of the device like this happens on no other page to my knowledge I have a phone and a tablet paired with the laptop on bluetooth and they stay paired I have installed the latest Lenovo bluetooth drivers with no improvement It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page New full strength batteries are installed Weird or what Does anyone have any insight into the problem please

A:Bluetooth mouse keeps being disconnected

Originally Posted by Mekon

Many have posted regarding variations of this problem and some have been fixed. My problem is that I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20 minutes (varies) then it loses contact with the laptop and its back to using the touchpad. When I go to the Bluetooth settings page -- "Manage Bluetooth Devices", the control suddenly reappears on entering the page with no further action from me. The recovery of the device like this happens on no other page, to my knowledge. I have a phone and a tablet paired with the laptop on bluetooth and they stay paired. I have installed the latest Lenovo bluetooth drivers with no improvement. It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page. New, full strength batteries are installed. Weird or what? Does anyone have any insight into the problem, please ?

Wireless mice have power saving feature built into them to save batteries and go to "sleep" so need a small as you say "kick" for them to wake up.
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I have a couple of near-new bluetooth mice here for which I have lost the little bluetooth adapter that plugs into the USB port.

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So, my question is whether these mice are proprietary to their own original bluetooth adapters?

A:Question about bluetooth mouse

I do not know the answer, but I suspect an answer is more likely if you can figure out a brand and model of the mice.

Dumb question: are you sure these wireless mice are bluetooth?
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A mouse should be a very simple device and should give little frustration.
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Slowing down the pointer speed helps some but then the trackpad is useless.
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A:Retail Plus Bluetooth mouse

RetailPlus Wireless Bluetooth 2.4G Notebook Mouse ? Retail Plus
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I have a Logitech MediaPlay optical mouse.
It's been fine for a couple of years. Recently the cursor movement has been problematic.
This is a frequent problem......there is a significant lag between mouse movement and cursor movement. New drivers have been installed....and this is not an issue related to the movement settings. It is not an issue related to the type of surface that the mouse is on. These things have already been checked. The problem is temporarily solved by removing and re-inserting the BT USB receiver. Also, when i plug the receiver into my laptop the problem does not show up.

p/n 831241-3000
m/n m-ram99
p/n 852213-0000

Thank you in advance for your help.
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Hi all,

I have BT model: Microsoft Bluetooth notebook mouse 5000.

I can make it discoverable but 7 doesn't seem to see it.

I do not see a BT option in the control panel but there is a Bluetooth support service present in the Services window (and it is started).

The mouse is brand new and doesn't seem defective, I haven't tried it on another computer though, I don't have any friends with rigs that are BT ready.

Any pointers?



A:Bluetooth mouse not working...


1. You've got to enable the 'discovery' feature on your mouse
2. There should be a Bluetooth icon on your taskbar/Start > Control Panel > Device & Printers > Add A Bluetooth device
3. You've got to pair it up first, using the Pairing code provided by Microsoft Mouse 5000
4. Once the device is paired up, Windows should automatically install the generic/Microsoft BT Mouse 5000 drivers and recognise it a HID device
5. Should work!
6. Otherwise, after pairing it, you could install the prepackaged driver CD provided with your purchase

Hope this helps!
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I bought a Logitech Bluetooth mouse to replace my laptops fried touch pad.
However, every time I start my PC (and new mouse) they can't find each other so I have to enable the out-of-control touchpad to click on the Bluetooth Icon and click "add" (and some other actions I'm not sure of) then it connects.

Is there a setting I'm missing?
Windows Help said to unclick the Passkey for a mouse but I haven't figured out how.

Or is this typical of Bluetooth connected Mice and I should look for a mouse with a dongle?

A:Problem With Bluetooth Mouse

I discovered the answer was as simple as turning off the Bluetooth on the PC then turning it back on.
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Hello all,
I'm looking to pick up a bluetooth mouse for my gf for Christmas. Reviews on almost every mouse on sites like amazon and newegg reveal issues with pairing and mice that shut down rapidly and become inactive.

She has a newer Sony Vaio with bt built in. I believe she is running Windows 7 Home Premium 64. Any suggestions on a bt mouse for this system?
Thank you

A:Quality bluetooth mouse?

I have had huge success with Logitech overall. This is a wicked mouse !
Anywhere Mouse MX
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A:Bluetooth KB & Mouse not recognized

Okay - better & better

Just to be safe, I checked the bios - nothing relating to bluetooth at all. Exited bios (w/o saving changes - though I didn't make any) and the kb worked at the boot screen. Booted to 7 and the mouse worked, so I opened setpoint and the kb did not show up. Tried to initiate it and lost use of both the mouse AND the kb. Booted back to Vista and all is good.

Soooo, I'm guessing that there is some sort of incompatibility between 7 and either my BT or my kb & mouse or setpoint. Regardless, I'll probably just get a wired kb and non-bt wireless mouse and then upgrade from Vista to 7.
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Alright so about a week ago I got a new bluetooth mouse rapoo I added it to my devices through the -control panel - add bluetooth device mouse problems. Bluetooth option however today when I was Bluetooth mouse problems. moving my laptop to a different room I turned off the mouse with the sliding button on it's back just to be sure I dont click on something while going to different room after I got there I was sadly suprised that the mouse won't work after turning it back in I have checked the control panel - devices and it wasn't there for some reason so I tried to restart the mouse again and click the bluetooth button on the mouse the mouse's red button on the top started blinking which indicates that the mouse is indeed looking for a contact with a bluetooth device howerver my mouse didn't appear on the add Bluetooth mouse problems. device menu after a while totaly desperate I decided to try this mouse on a different computer it worked perfectly there and was connected in about seconds I have read quite a lot of forums about this problem and all I could get to was to check the Services - Bluetooth support service and turn it off and on it did help some people but sadly not me to make sure that this problem Bluetooth mouse problems. was on the side of my pc and not the mouse I did try to pair my phone with my pc but it didn't work I couldn't even send any file I have hp pavilion dv and win x Any help will be greatly appreciated Ignore any grammar fails as it's quite late hour for me and I'm posting this after desperate hours of trying to fix this problem

A:Bluetooth mouse problems.

First thing to warn you of is Windows + bluetooth is, and always has been, a buggy nightmare. So in all honesty I would not be surprised if this is one of those "it should work but it just never will" times. However I'll try to offer a few suggestions. First of all check for a switch on your computer for bluetooth/wireless and make sure it's turned on (there are a lot of HP DV6's so I can't point out where exactly it is or if you have one), then go to Device Manager and verify that your bluetooth isn't disabled under Bluetooth Radios, and finally right click your bluetooth icon and click Show Bluetooth Devices, if your mouse is there delete it and try adding it again.
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I have recently bought a bluetooth mouse for my windows 8.1 tablet. However it keeps randomly disconnecting while in use (usually every 30 seconds or so). Therefore I searched for some solutions on the internet and found something that said to turn the power saving setting off in the bluetooth menu. I did this but I have the same issue. I then found something else that said to turn on the bluetooth support service. But this did not work either.

I have tried the mouse on my windows 7 laptop instead, and had no errors which shows it is something to do with my tablet. Having tried the above things does anyone know what else I can do?


A:Bluetooth Mouse keeps disconnecting

Brand and exact model of mouse?
Is the tablet running Windows, Android or OSX?
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Firstly, I hope this is the correct Forum for this post.

I have a New HP650 Laptop with Win 7 64bit Home Premium installed.

I purchased a Bluetooth Laser Mouse BT which I installed from the disc provided.
Initialy the Mouse worked fine, untill, win 7 went into standby mode. When I went back into Windows, the Mouse would no longer work. Nothing I attempted would recover it. Switch Off, Switch On, Press ID Button to reconnect, nothing.
I Un Installed the Program and Drivers.
I then Re Installed and it worked fine, untill, and you know the rest of the story.

This problem seems to associated with win 7 going into Standby Mode and Recovery.

Does anyone have a clue about this Nasty.

Owen Carlton

A:Bluetooth Laser Mouse BT

Does the BT transceiver plug into a USB port? Check that the two options shown below are Disabled. The first is accessed from Device Manager under the USB Hub Properties. The second is accessed through the Power Options in the Control Panel then clicking on Change Plan Settings (for plan you use) > Change advanced power settings. There seems to be a common problem with USB ports after the PC goes into hibernation.
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Mouse works perfect f?r 30-60 minutes but then starts to lag out and move very erratic. After a reboot the mouse is back in perfect shape. Its not a signal issue since its always perfect right after reboot and signal strenght is displayed as strong.

Once starting to lag it wont go back until reboot. Any ideas?

A:Bluetooth mouse lagging out

It makes it sound as if it's clockwork LOL...

Normally either these work, or they don't. There's not much 'inbetween' so to speak, all I can think of is that there could be something else conflicting with the mouse, which could either be an IRQ issue, or a 2.4Ghz band/wifi issue.

The obvious thing I haven't said is whether you could be rolling along a ball of fluff in the lens aperture, or you haven't cleaned the optical lens in an eon or so, both of which would have a negative impact upon behaviour...

Otherwise perhaps it's batteries are tired, or it is simply now treading the road to dereliction, nearing the end of its natural life...
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Any suggestions?
Greg Reese

A:WM615 Bluetooth Mouse Won't Scroll

Thanks for your suggestions Terry, but I finally found the answer - the batteries were dying! Apparently it takes a lot more juice to run the scroll strip than the other parts of the mouse. The strip stopped working but it wasn't until a week or so later that the rest of the mouse died. I put in new batteries and now the scroll strip and the rest of the mouse work fine.
Greg Reese
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Any help greatly appreciated.

A:MS Bluetooth 5000 mouse quits

Any joy findin a solution for this?

I am running it on Dell Studio 15, win7 x64 ultimate (so no bootcamping / mac issues). I only got the mouse this AM and it is doing exactly this - works for a while and then stops. I go through all the software and it really still thinks it is connected, but it is doing nothing. Any ideas?
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A:Bluetooth HID mouse driver problem

"This package used to work superbly with Windows XP"

Windows XP drivers don't work on Windows 7. You need to get a Windows 7 driver for the Esquire bluetooth adapter from it's maker's website (if they have one). If that model is not supported on Windows 7 (ie no driver available) you'll have to buy a new model adapter.
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Both still work, though I've now run into a problem where the computer refuses to even see the mouse when I'm trying to pair it; I'm worried that it's still in the system somewhere and it's making it bug out. (Even though it's not listed in the Device Manager!) The last time I had a problem like this with the tablet I ended up having to reinstall windows 8, which I'm not looking forward to doing again Any ideas?


A:Bluetooth Mouse Stopped working in 8.1?

Have you tried installing or re-installing the latest drivers? Drivers | Wacom

And welcome to the forum!
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A:Bluetooth Mouse won't reconnect after reboot

Go to the Bluetooth Module in Device Manager.Under Power Management there is an option which says "Allow the computer to turn off this device to save power", uncheck it.Maybe you should check the USB hubs for this too.I am not sure but maybe it would help.
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I primarily use two computers a personal HP Envy laptop and a Surface Pro for work Both run Windows Pro Because the SP only has one USB port I decided to get a Bluetooth mouse the Microsoft Sculpt Comfort It works great aside from one major issue Anytime I switch to the other computer I have to re-pair the device It will not work automatically Once I pair it again it works fine until I decide to use it on the other computer Now I'm not trying to use it at the same time on both Let's say I use the SP during the day then later at night I'll put away the SP Two Laptops Bluetooth on Mouse Issue and boot up my personal laptop I'll turn off the mouse and turn it back on I tried removing the batteries and putting Bluetooth Mouse Issue on Two Laptops them back in Are Bluetooth mice only capable of storing pairing data with one computer at a time where it needs to be re-paired each time that device changes

A:Bluetooth Mouse Issue on Two Laptops

As far as I know the answer is yes, one device at a time. My solution is to own 1 Bluetooth mouse per machine, so I own 4 of the MS Sculpt Comfort mice.

I have a Bluetooth keyboard that specifies that it can be paired with 6 devices at the same time. Once paired, you press "FN" and the number 1-6 to switch to the desired device. The keyboard also has a touchpad. Here's a link if you're interested: IOGEAR - GKM611B - Multi-Link Bluetooth Keyboard with Touchpad
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Well, my first real problem with 8.1, my bluetooth mouse drops connection about every 15-20 minutes. Turn it off and back on it reconnects.

A search of the web shows other people with same problem. I've tried everything I know of, power settings for bluetooth the mouse and usb ports, drivers, uninstall/re-install. This is a real pain in the keister.

Suggestions anyone? This does seem to be a common problem from what I see.

A:Bluetooth mouse drops connection using 8.1

Do you have any other devices which use bluetooth? Maybe the mouse is getting interference from something. I know iPhone's always turn on bluetooth after every update. Just a thought..
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Hi there Im a newbie so hope i post this right Ok just for background information I got a new bluetooth mouse Paired it to my laptop it connected and worked fine I left the laptop for about minutes oly to come back to the mouse not working I suspect it had put it self into sleep mode So i re-paired the mouse and i mouse bluetooth BSOD connecting when got the first BSOD I restarted re connected and it worked fine The next day i reconnected again it was BSOD when connecting bluetooth mouse fine and then another BSOD Now whenever i connect it i get a BSOD BSOD when connecting bluetooth mouse automatically So i can delete the mouse re find it add it and BSOD After restart if the mouse is on BSOD if off i turn it on i get a BSOD Iv updated the drivers off the dell site reinstalled driver upgraded to SP Last time i tried again i managed to pair the mouse but it didnt work going to the properties of the mouse and then services the HID mouse driver was not selected as soon as i select it i get the BSOD I therefore cannot use the mouse Iv deleted all drivers bluetooth and mouse and restarted iv tried updating Iv also tried the mouse on a different laptop that is using a generic bluetooth dongle it workes fine and even now it can pair automatically to it and jus work that laptop is XP SP iv attached the TSF thing that i assume contains info on the BSOD My computer is a Dell Inspiron gigahertz Intel Core Duo bit vista home premium bit gb ram x gb Bluetooth Device Personal Area Network Dhcp Server none responded Physical Address D EC Bluetooth Device RFCOMM Protocol TDI Dell Wireless WLAN Mini-Card primary Auto IP Address Gateway Dhcp Server Physical Address F D C If theres anything i missed please advise im fairly good with pc's go hopefully can following your advise Thanks in advance Revnit

A:BSOD when connecting bluetooth mouse

bthport.sys seems to be causing the most issues. Here's a link to a KB article that describes something similar:

Interestingly, the debugger can't locate symbols for this driver (even though it's a Microsoft driver) - so I wonder about it's compatibility with your system.

Also noted an issue with ctclsflt.sys - a Creative video filter

I ran an analysis of the last 20 minidump files - and all of them point at the bthport.sys driver

I'd suggest checking your system for the appropriate bthport.sys driver by using the above article. If you do not have that version, then I'd suggest getting the hotfix that is mentioned.

Another possibility is that there's an issue with your USB controller. Have a look at this article to see if it may apply (even thought it's slanted towards Microsoft Devices and XP):

Can you try the bluetooth dongle on the other system? This'll help to rule out problems with it.

Here's a summary of the last 20 minidumps:

Built by: 6001.22389.amd64fre.vistasp1_ldr.090302-1506
Debug session time: Mon Aug 31 04:28:38.597 2009 (GMT-4)
System Uptime: 0 days 6:07:30.066
BugCheck A, {50, 2, 1, fffff800022abd53}
*** WARNING: Unable to verify timestamp for bthport.sys
*** ERROR: Module load completed but symbols could not be loaded for bthport.sys
Probably caused by : bthport.sys ( bthport+27b8c )
Built by: 6001.22389.amd64fre.vistasp1_ldr.090302-1506
Debug session time: Mon Aug 31 04:32:36.528 2009 (GMT-4)
System Uptime: 0 days 0:03:19.200
BugCheck A, {50, 2, 1, fffff800022a8d53}
*** WARNING: Unable to verify timestamp for bthport.sys
*** ERROR: Module load completed but symbols could not be loaded for bthport.sys
Probably caused by : bthport.sys ( bthport+27b8c )
Built by: 6001.22389.amd64fre.vistasp1_ldr.090302-1506
Debug session time: Mon Aug 31 04:56:04.821 2009 (GMT-4)
System Uptime: 0 days 0:23:03.605
BugCheck A, {50, 2, 1, fffff800022acd53}
*** WARNING: Unable to verify timestamp for bthport.sys
*** ERROR: Module load completed but symbols could not be loaded for bthport.sys
Probably caused by : bthport.sys ( bthport+27b8c )
Built by: 6001.22389.amd64fre.vistasp1_ldr.090302-1506
Debug session time: Mon Aug 31 06:11:58.175 2009 (GMT-4)
System Uptime: 0 days 1:15:25.965
BugCheck A, {50, 2, 1, fffff80002273d53}
*** WARNING: Unable to verify timestamp for bthport.sys
*** ERROR: Module load completed but symbols could not be loaded for bthport.sys
Probably caused by : bthport.sys ( bthport+27b8c )
Built by: 6001.22389.amd64fre.vistasp1_ldr.090302-1506
Debug session time: Mon Aug 31 22:14:48.590 2009 (GMT-4)
System Uptime: 0 days 0:04:02.371
BugCheck A, {50, 2, 1, fffff800022aed53}
*** WARNING: Unable to verify timestamp for bthport.sys
*** ERROR: Module load completed but symbols could not be loaded for bthport.sys
Probably caused by : bthport.sys ( bthport+27b8c )
Built by: 6001.22389.amd64fre.vistasp1_ldr.090302-1506
Debug session time: Mon Aug 31 22:32:13.533 2009 (GMT-4)
System Uptime: 0 days 0:16:59.317
BugCheck A, {50, 2, 1, fffff8000226fd53}
*** WARNING: Unable to verify timestamp for bthport.sys
*** ERROR: Module ... Read more
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I got a blue screen of death bsod bluetooth connect mouse does not after because of doctor spyware or whatever I had already deleted the virus anyway but I thought I should run a scan to be on the safe side but it caused a blue screen of death whenever the scan ended That doesn t matter though because I ve deleted the program what matters is that after the blue screen of death when I restarted my bluetooth mouse does not connect after bsod computer my bluetooth mouse no longer works I ve tried the remove and add device thing but even though it says it has successfully connected to the mouse the mouse still doesn t respond and the light is still flashing which indicates it is still waiting for a device to connect to it when I open the device and printers page the mouse is greyed out and bluetooth mouse does not connect after bsod the hardware section is empty which tells me that the mouse is not connected to the laptop at all At the current moment the mouse has fresh batteries so it is not a problem of power My mouse is Rapoo M it may be because I suck at using google but the only thing I can find about this mouse is where to buy another one so I don t know about its drivers but it was working before the bsod so I ve tried using system restore but it still doesn t help nbsp

A:bluetooth mouse does not connect after bsod

All of this bit is prelude to my suggestion: as in most cases of uninstalling a device, you will want to make sure that you have the drivers available for reinstall. Even still, as you already inferred, Windows should already have those drivers in its library. Just to be safe, though, I would try some more searches. I looked at the website and didn't see any mention of your particular model, but I did see where they had a support page replete with a phone number, E-Mail address, and physical address. You could give one of those a try.

Anyway, when it comes to uninstalling/re-installing the mouse, there are many varied ways that people will go about this, so forgive me if I re-hash any information for you. It has been my experience that, in order to ensure the most complete removal of a device, it's best to first use the Device Manager to run the uninstall process on the aberrant device. Upon successful completion of its removal, shut down the computer. While the computer is shut down, physically remove the device from the computer. (At this point, if you're not familiar with minimally navigating Windows without a mouse, you may want to go get that old corded mouse from the bottom of your parts box). Power up the computer and let it load windows without your bluetooth mouse connected. Let it finish all of its gyrations, loading software, etc. before beginning the process of re-installing the bluetooth mouse.

Again I would highly recommend having replacement drivers available prior to beginning this process. Not only may Windows be unable to locate the proper drivers after the uninstall, but they could well be corrupted and need replacing anyway. In which case, you would want to run the manufacturer's install process to overwrite them.

Hopefully that will help out.
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Hey eveyone. I have a Microsoft MX5000 bluetooth keyboard and mouse combo. Will this work with a KVM switch to controll another computer? I have never used one a wireless/bluetooth mouse keyboard before. Thanks.

A:KVM Switch and Bluetooth Mouse Keyboard


as its blue tooth connection i would have thought that the PC would load drivers to use it, the KVM switch wont be able to load the drivers needed and as such i would think it wouldnt work.

I may be wrong though...
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Im using the Rapoo 6000 bluetooth mouse , and it worked well with my sony vaio . But , after updating to windows 8.1 my mouse did not work , the mouse could not connect to my laptop and it said some driver error problem . i dont know what to do as i tried
to install the previous bluetooth driver but it wont work . 

A:Bluetooth mouse driver error

According to your description, this is a Rapoo 6000 mouse driver problem. It is probably not compatible with Windows 8.1, you can try to reinstall it for test.
If problem persists, I would like to suggest you  contact Rapoo for further assistance.Roger Lu
TechNet Community Support
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Thinkpad X s most recent model RC Mouse Bluetooth working 5000 not x installed The Microsoft BT Mouse connects but does not move It previously worked under Vista My Blackberry does connect and work via Bluetooth but there are two Bluetooth Peripheral Devices under other devices that are Bluetooth Mouse 5000 not working not found In device manager under Bluetooth radio is two drivers Microsoft Bluetooth Enumerator Thinkpad Bluetooth with Enhanced Data Rate When I move the mouse the Bluetooth Icon and bubble comes active quot A Bluetooth Device is trying to connect quot and asks me for the connection code there is none and it was already connected -- since there is no code I try to pass it up but it wants a code At any rate I'm not certain why the Bluetooth Mouse does not move Any ideas Also what can I do about the two Bluetooth Peripheral device drivers that are not found The same thing happened under Vista and did not seem to affect anything TIA

A:Bluetooth Mouse 5000 not working

I have this same mouse and saw the same thing. I looked up pairing for this mouse, and realized I was not putting the mouse in pairing mode correct. Once I did this it worked fine.

To pair the mouse, push and hold down the button on bottom of mouse, until light flashes green then red (I think those are the colors), once you do that go into the add new bluetooth device and add it. Once it pairs the lights will stop blinking, and mouse will start to work.

My new problem, which I am trying to resolve is that after the mouse has sat for awhile, and screen saver is on, when I go to move the mouse it doesn't work any longer, yet it is showing connected.

Restarting the computer will fix the problem.