Windows Support Forum

HP Pavillion a6000

Q: HP Pavillion a6000

I brought my aunts computer home to clean it up Remove malware spyware Disable addons etc It was fully operational but for some reason the computer would HP a6000 Pavillion not turn on at home I tried diagnosing the trouble for quite some time but i resorted to just switching out the power supply i had several lying around I've stupidly unplugged everything without taking a picture first and now can't find a diagram to show me where to plug everything back I've managed to provide power to the motherboard but I'm having an issue when i turn on the switch to the power supply the motherboard receives power and the computer turns on Now to turn it off i can only do so by turning that same switch off Get it i don't know if I'm quite making any sense I know that along from the main connector to the board itself i need to connect another plug to it Can you guys just begin to ask questions lol Edit The model number for the model number is ht

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Preferred Solution: HP Pavillion a6000

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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User reported HP A BSOD and something about windows shutting down to protect the PC screen went black Unable to restart The next day she turned it on to see what would happen THE HP diagnostic recovery screen came up She couldn t shut the machine off The machine was on when I got there First tried A6000 Posting HP Not to select one of the options ESC Diag etc No response An afterthought the machine had a wireless keyboard which MAY not have been functional at that level of system failure I forced it down by holding down the power button till it HP A6000 Not Posting shut off When started No display post etc although HP A6000 Not Posting the machine started Unplugged it and held the power button in to discharge any remaining power Plugged it in after a few minutes tried starting it Same results tried clearing CMOS with Jumper Not sure if my timing was right I did not pull the battery Shut off unplugged discharged any remaining power Unplugged sound etc from the back removed the DIMMS tried to start Same result Did not try disconnecting HDs Video is integrated I did power off the display and power it back on and got the AOC Monitor vendor logo then it changed to no signal Is that enough to rule out a display problem Any suggestions nbsp

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I have an MSI A laptop with the O S of Windows and I installed a current version of Ubuntu because Windows had - problems. MSI laptop A6000 crashed For a while my computer was working perfectly fine with the new Linux I purchased on a USB Flash Drive But recently it has been developing errors itself I'm looking to wipe my drives not only for these problems but I am probably going to sell my laptop in the future I have tried using DBAN Active KillDisk and they both have problems reading my drives The weird MSI A6000 laptop - problems. thing is I have tried using these programs on my desktop also MSI A6000 laptop - problems. and they have the same error message I will talk about my desktop in another post though For now I just want to focus on my laptop So one thing at a time I don't have a whole lot of knowledge on drive specialties so I will need some help with that My main goal is to just wipe anything everything and start over Anything everything deleted and wiped Anyone everyone keeps on telling me take your PC to a repair technician or an IT Specialist The thing is in which they don't understand is I have no money to spend on that Plus I want to be able to do this all myself I am an independent person by all means If you can please help me

A:MSI A6000 laptop - problems.

You can format the drive with ubuntu How to Format a Hard Drive in Ubuntu |
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Hey guys, i just installed a power supply in my HP Pavilion a6000 desktop because my computer wouldn't turn on. First time installing one with the help of youtube. The new problem is now that i have my power working and my computer turning on, My monitor doesnt work. Its not a monitor or a VGA cable problem. I made a video, hopefully it cant help.

A:HP Pavilion a6000 problem

first, when you plug in a video card it will disable your onboard video. Only the port(s) on the card will work. if you are plugged into the card and it is still not working, remove the card, and plug the vga cord back into the onboard port and see if that works. if this doesn't work post back and I may be able to come up with other troubleshooting steps. be shure to restart between steps to see if there is any change.
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Just watch these 2 videos.

View My Video

View My Video

A:MSI A6000 - DBAN problems

Do you have any USB drives attached? If so disconnect them and retry.

Check the BIOS to see if you have an option to disable the card readers.

If all else fails try using Killdisk
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I'm looking for a second hand Asus A6000 LCD screen,
I've tried on ebay but keep getting outbid.
Can anyone tell me of a good website to source
second hand laptop parts? I've just started my
own repair business.


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After I let my battery run down, the laptop will shut off and when I turn it back on, I have no internet. I troubleshoot and it tells me to enable the wireless connection, "Wireless capability is turned off" and the "local Area connection" adapter is not working properly. The desktop computer is connected to the same DSL modem and has internet connection with no problem. I do not seem to have a toggle button on the computer. I went to device manager and went to Network adapters and right clicked the Mini card wireless adapter listed and went to Properties then Advanced and chose Radio On/Off and changed the value to Enable. After clicking OK it just goes back to Disable. What to do?
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Laptop Asus A O S Windows XP Hi Guys First time poster so thanks in advance for any help you can offer I have an Asus A Laptop and recently it refuses to be used on battery power The unit does not power up on battery - only AC and as soon as i unplug Battery A6000 Asus Problems the AC the unit turns off The Battery Problems Asus A6000 battery indicator at the front of the laptop is constantly blinking orange I have looked around the forum and tried many suggestions but nothing seems to work I have tried the collaberation utility in Bios and it states collaberation complete please unplug AC power - as soon as i do it switches off I have tried re-seating the battery with no luck I downloaded NHC and this is what it reports under battery Information Battery Charge Voltage - mv Capacity mWh Full capacity - mWh Wear lever Manufactorer Asustek I have tried swiching power modes in Windows XP from portable to always on etc with no luck Im kinda stuck what to do next Thanks guys Richard nbsp

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So I have an HP Pavilion A6000 that was running vista on it. The original Hard Drive is dead and I have a new Seagate Barracuda 500GB drive that I want to install. The recovery disc that had Vista wont work as it doesnt recognize the new drive as an HP product etc etc.

But I have a retail version of XP and want to load it onto the new HDD. After running the XP setup/instal disc I learned that I need the sata drivers, otherwise setup stops. So my question is where can I find the sata drivers that I need to finish my installation of XP? Thanks.

A:Trying to install XP on new hard dive for an HP Pavilion A6000

Try the HP website. That's where they should be.
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whenever I type anything into anything (except a password section) there are certain keys that change where I type into the beginning of said line; I've gone through numerous virus scanners, driver scanners and anything I can think of to try and find out what the problem is, but nothing comes up. Apparently all is ok with it, according to them.
As well as this the scroll on my mousepad messes up every now and again, instead of scrolling down a webpage, it makes it flicker.
Thats the best I can describe it as; I'm not a computer wizz at all, but I need this fixed, else I'm screwed, so any help would be well appreciated!

A:Keyboard/mouse/scroll pad virus - Asus a6000

Did you spill any liquids at all one either the mouse or keyboard?

Try uninstalling both the mouse and keyboard and then reinstall.

Or, see if you can update the drivers by going to their respective manuafacture's website.

* Also, check to see if your connections are firm.
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I shut down my old laptop yesterday, and came to switch it on earlier today, and I just get a blank screen - the LED's flash as normal, fan switches on etc. but even the bios screen fails to load up.

The laptop was/is running XP pro and what's strange is that yesterday it was fine!

Does anyone have any ideas as to what this problem may be and how it could be solved?

Thanks a lot!

A:Asus A6000 Windows XP pro does not even display bios - complete blank screen :-(

Im going to guess either a power supply problem, a motherboard or hard drive failure at this point.
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It is a MS Win but I wasn't sure which one Anyhow It is a new Pav t nbsp Taken out of the box on Aug nbsp Since then I spent one long night on phone with HP tech support due to freezing nbsp Tech blamed me for not up-dating it nbsp Tonight it froze again another long phone call amp now nbsp I'm sitting next to a brand new computer that I can't touch while it goes through hrs of diagnostics and writing to you from my old HP 17 Pavillion New HP Pav g nbsp never had a computer do this twice in it's first weeks of life before This is my rd HP amp I felt some kind of loyalty to the company nbsp Bought the best care pack amp it is no good nbsp Suggestions Already went through the turn it upside down amp remove battery drill Brand new computer should not be frozen My Internet connection is fine as you can see on my old HP Pav New HP Pavillion 17 g
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At first time, the DVD player was working, and the second time when I tried to insert DVD to the player, the player made some sound like Krik Krik, and sipt out the DVD. Eveytime, different DVD used and the DVDs or Audio CDs are working with other Computer DVD players and CD players. My boss just bought it for classroom. But no DVD or CD player, it is not useful. What is the solution for this? My boss bought it one month ago. Maybe less.
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Hi. I bought this laptop used from someone online. I know it is old. It uses the FS1 socket, and has an A4 processor. So I can't expect too much. But it just locks up on me aall the time. As soon as I try to open anything, it just locks up. The day I got it, I was able to open Google Chrome and watch some Youtube videos. The next day, nothing. I think the HDD is screwed, and I would like to replace it with an SSD. My problem is, it will not detect my SSD. What can I do to get my SSD installed in this thing, so that hopefully I can use it for some basic things on the go?
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It is a MS Win but I wasn't sure which one Anyhow It is a new Pav t nbsp Taken out of the box on Aug nbsp Since then I spent one long night on phone with HP tech support due to freezing nbsp Tech blamed me Pavillion 17 HP New for not up-dating it nbsp Tonight it froze again another long phone call amp now nbsp I'm sitting next to a brand new computer that I can't touch while it goes through hrs of diagnostics and writing to you New HP Pavillion 17 from my old HP Pav g nbsp never had a computer do this twice in it's first weeks of life before This is my rd HP amp I felt some kind of loyalty to the company nbsp Bought the best care pack amp it is no good nbsp Suggestions Already went through the turn it upside down amp remove battery drill Brand new computer should not be frozen My Internet connection is fine as you can see on my old HP Pav g
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my computer as a Black screen and saysBoot Device not foundplease install an Operating system on your hard diskHard disk (3FO) Can anyone help me

A:HP Pavillion

Hi, Shutdown the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive. Post back with the results, including any error codes that may be generated. Can you also post back with the version of the operating system currently installed on the notebook. Regards, DP-K
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My daughter has a HP Pavillion Model a f bit that HP Need Help Pavillion with is running Vista Home Premium It has gigs of ram a gig hard drive and a dual core processor The computer ran fine until tonight When she turns it on the keyboard is recognized but a blue splash screen for HP comes up that asks to click Need Help with HP Pavillion on esc to go into bios F for setup etc It won't go Need Help with HP Pavillion any further There appears to be a yellow or amber light that lights up right behind the power swith which does light up I can hear the fan is running and the mouse shows that it has power too If I press esc a message comes up that it is entering setup but never does It just sits there I would sure appreciate it if somebody could give me an idea what I might try to do to help her get her computer going again Thanks in advance for any and all suggestions

A:Need Help with HP Pavillion

Solved the problem myself. Opened the tower and changed the port that the SATA drive cable connected to. At least after doing that and restarting the computer I was able to get into BIOS. Showed no hard drive as being recognized. Went to HP's site and found that Seatgate had a problem with some of the hard drives (500, 700, etc.) After calling a technician with HP it was decided that the hard drive had failed (no indication of it failing-it just stopped!!!)

HP is sending a new hard drive and a recovery disk (the recovery partition was on the hard drive that failed. No cost. There was still 50 days left on the warranty.

I guess we were LUCKY!

Thanks for looking at my computer problem.
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I had a virus and I deleted some files I restarted Pavillion Hp my computer Hp Pavillion and now it is going to Hp Pavillion the menu to choose from normal safemode etc it is telling me the the XMS cache had an error of some sort if i go to normal it brings me to a gray screen telling me that it Hp Pavillion has found new hardware so im trying to find the software for the hardware but it only looks in the a drive when i try to find it in the browse area it keeps telling me it isnt finding the software if i cancel the new hardware setup it brings up a box stating SUREGCREATEKEY COULD NOT BE FOUND I still have the files in the recycle bin but i cant get to it to put the files back i have a system recovery cd but it keeps telling me that i may lose the programs i have installed since i bought the computer i dont want to do that when i am at the first menu where i have to choose normal safemode etc it tells me that i need to run scanreg but i cant get to the dos screen to run it any ideas to get my computer going nbsp

A:Hp Pavillion

what happens when you boot into safemode
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I seem to have a problem with my RAM i need to upgrade to a higher GB could someone please help and advise on what i need and the highest GB i can upgrade toas i have only had this computer for 7 months and the ram is full already.
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Hi, I have hp pavillion a6317c pc, I unpluged it for 8 months, now it wont boot, power led stays on, green light on the back stays on, fans on, no signal to the monitor, try to turn it off but power light stays on, had to unplug it to turn it off. Any help would be greatly appreciated.

A:Hp pavillion

Hi and Welcome to TSF!

See if you can boot it without the battery.

If that doesn't work unplug the battery and power cable.

Then press and hold the power button for 45 seconds.

Replug in the power and battery to see if it will boot.
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HI there. I have recently cracked the touch screen on my pavillion 23. as you can see I am able to do some stuff on here but everything flashes and turns the pages by itself. ugh!:-(I thought i had turned off the touch screen but on reboot it starts up again!Can beautiful person please give me lamen termed instructions on how to remove the touchscreen capabilty or any othe constructive advice would be good.I cant afford to replace it. no idea what it will cost to fix. hard to research anything on here right now.Please help:-)Sorry about it being the wrong board and its I5 core. it wont let me select the right ones grrrrr
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 Whilst working the computer froze. I removed the battery to switch of. When switching on the next time I got a message "scanning and repairing hard drive". This progressed to 9% and then made no further progress. After 10 hours I finally removed the battery again as there was no other way to do this. What can i do to revert to correct operation'/


View Solution.

A:HP Pavillion

Dear Customer, Try a Hard Reset as follows. Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for a full minute.  Plug in the AC Adapter ( leave the battery out for the moment ) and see if the notebook will start. If it doesnt load,Please perform the Steps as shown below:-1. Please "Turn OFF" the Notebook2. "Power ON" the Notebook and keep tapping the Escape Key during the start up to enter the Start-up Menu3. Now here, Please select the BIOS option [F10] and under the Advanced or Diagnostic tab4. You should find the facility to run tests on both the Hard Disk Drive and Memory Note: Please perform these two tests and post back with the details of any error messages Please click the below shown link to find the steps for performing Hard Drive Test OR  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee
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Trying to help my daughter out, She has a laptop HP Pavillion DV6 that will only boot in the safemode. She called HP and of course she is 60 days out of warranty. Any suggestions? She's try to restore it to a point about a week ago but the same thing keeps happening, just boots in safemode.

Thanks for any and all suggestions,


A:HP Pavillion DV6

Hi sonbon,

Does the computer give out an error when your daughter tries to boot the computer to windows normally? Go to the safe mode menu again and this time, choose "Boot the computer to last known good configurations". See if this helps out at all. I would also recommend performing an In-Place Upgrade(Windows Repair) on the computer. You will definitely need your Windows 7 CD in order to perform this process. When was the last the computer was able to work successfully?
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tech brother says motherboard bad, replaced 1tb hd because he sad bad now he says mother board I took it back, so any input as what to try would be GREATLY APPRECIATED !!! some please help me ,I'm dying here. hp model # e9120y, motherboard pt# 503098-001

A:hp pavillion elite

What problem are you having?

Post as much information as possible.
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I have a new (3 months old) HP Pavillion notebook and starting this AM the cd rom drive just pops open on its own, has happend about 4 times since. Any ideas on what might be causing this??? Any help would be greatly appreciated.



A:HP pavillion CD rom issue

Any ideas?? I would really appreciate it, it is getting quite annoying.


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Starts up to a screen like this:

Startup repair failed, leads to a blank blue screen with an arrow.

Tried to start windows normally, but once it's about to go to the login screen, it restarts again.

What can I do to start my laptop up again without losing any data?

A:HP Pavillion DV6 Won't Start Up

Hi and Welcome to TSF!

Can you explain the blue screen with a arrow a bit more clearly? Do you see any STOP codes?

Do you have your original Windows CD?
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Good Day, 
HP  Pavillion model a6700f is not turning on. I have tried everything checking the connections to no avail . Pease help 
ModeL Number A6700F
Product Number FQ565AA-ABA
S/N:[personal information removed]

A:HP Pavillion problem

@spin61?, welcome to the forum. Because of the age of the computer, I believe that you may have a failed power supply unit (PSU).  Here is a guide to help you troubleshoot it. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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was wondering if anyone could help me please, i installed windows 7 onto my laptop a while ago and as i don't use my CD-ROM very much i've only recently realised it no longer works, i've had a look under device management and 'coprocessor' has a yellow triangle by it and ! mark ?

I'm really useless when it comes to technology but was wondering if anyone could help me in finding out how to fix this problem please?

i've tried to update driver software but that does not work, and states windows could not find driver software for your device

and underneath properties it states;

"The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element."

thanks again for any help really appreciate it

A:HP Pavillion DV9000

Hi LOu33z,welcome to the forums, download and reinstall the chipset drivers Software & Driver Downloads HP Pavilion dv9000 CTO Notebook PC - HP technical support (United Kingdom - English) you may have to install them in compatibility mode for Vista as they are the only drivers supported
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I have reformatted a hp pavillion ze laptop and pavillion ze5185 HP am having video driver issues I ve gone to the hp site and downloaded the drivers located here http h www hp com ewfrf wc softwareList dlc en amp lc en amp product amp lang en amp cc us amp os The video driver doesn t seem to work for me It will let me install the driver but when it reboots HP pavillion ze5185 I get the blue screen of death after the windows xp logo disappears stating an error message of The video driver failed to initialize STOP x B xFFA F xFD D xF D x I see there s another post reguarding a similar issue but with windows http forums techguy org hardware l highlight video driver failed to initialize I have tried the F into safe mode or VGA mode and both sends me to the same blue screen of death as stated above Unfortunately the post ends I don t quite know how to resolve this issue Please help nbsp

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Hi i come here to get an serious help to serious problem Yesterday at pm ive turned off my laptop couse it was late and had to wake up early So next morning i powered on my laptop it booted up normaly showing HP logo then i came back to enter my password to log in but when it logged in it immediatly goes black screen but i hear still the fan running as hell and all leds are on but the screen not But after few seconds laptop crashes with all led's and fan stops I've tryed to boot up again but same thing My first attemp was to go on safe-mode and it worked without sound of course but it won't log-in on normal mode it just crashes---FAILURE- My second attemp was to remove the battery and plug-in the Pavillion dv6 log-on problem!!! power cable and try---FAILURE My third attemp was to remove the hdd ram gpu fan and clean the whole mother board from dust and puth back everything in tryed again to log-in after---FAILURE What is the problem i dont get it I can about pc and laptops but this won't work Some help before i send it to Pavillion dv6 log-on problem!!! an expensive pc geek

A:Pavillion dv6 log-on problem!!!

Hi and welcome to TSF did you try system restore from safe mode to a time you know all was working well
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Hello All
Bought a new laptop online,

windows 64bit pre installed (home premium) -
HP Pavillion dv6 3141ea, AMD Phenom II Quad-Core N930 Processor, 15.6" HD Screen, Windows 7 Home Premium Edition 64-bit, 6GB DDR3 RAM, 500GB HDD, DVD Rewriter, Dedicated ATI 5470 Graphics, Bluetooth, HDMI, Fingerprint Reader, XD499EA#ABU

after a couple of blue screens as soon as I got it, 2 weeks ago, I just got another. Anyone got any ideas as to what the problem might be? I attached the reports as suggested.

Any assistance much appreciated.



A:BSODs on HP Pavillion

Quote: Originally Posted by frankslade

Hello All
Bought a new laptop online,

windows 64bit pre installed (home premium) -
HP Pavillion dv6 3141ea, AMD Phenom II Quad-Core N930 Processor, 15.6" HD Screen, Windows 7 Home Premium Edition 64-bit, 6GB DDR3 RAM, 500GB HDD, DVD Rewriter, Dedicated ATI 5470 Graphics, Bluetooth, HDMI, Fingerprint Reader, XD499EA#ABU

after a couple of blue screens as soon as I got it, 2 weeks ago, I just got another. Anyone got any ideas as to what the problem might be? I attached the reports as suggested.

Any assistance much appreciated.



Hi Frank and welcome

Thes point to pool_corruption (memory) probably caused by your Symantec.
I would remove symantec and replace with Microsoft Security Essentials

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

I would also run a memory test just to be sure.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. - Memory Diagnostic

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.
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Hello All

Bought a new laptop online, windows 64bit pre installed (home premium) -

HP Pavillion dv6 3141ea, AMD Phenom II Quad-Core N930 Processor, 15.6" HD Screen, Windows 7 Home Premium Edition 64-bit, 6GB DDR3 RAM, 500GB HDD, DVD Rewriter, Dedicated ATI 5470 Graphics, Bluetooth, HDMI, Fingerprint Reader, XD499EA#ABU

- and I booted up, plugged in a memory stick and during the copy got a BSOD! Good start.

Got another the next day, the crash dumps appear different though. There were two red error events in the log at the exact same time as the two crashes, both just said "BugCheck" EventID=1001.

I've attached the requestedBSOD info and the two dumps separately.

Any pointers much appreciated.


A:BSODs on HP Pavillion

Quote: Originally Posted by frankslade

Hello All

Bought a new laptop online, windows 64bit pre installed (home premium) -

HP Pavillion dv6 3141ea, AMD Phenom II Quad-Core N930 Processor, 15.6" HD Screen, Windows 7 Home Premium Edition 64-bit, 6GB DDR3 RAM, 500GB HDD, DVD Rewriter, Dedicated ATI 5470 Graphics, Bluetooth, HDMI, Fingerprint Reader, XD499EA#ABU

- and I booted up, plugged in a memory stick and during the copy got a BSOD! Good start.

Got another the next day, the crash dumps appear different though. There were two red error events in the log at the exact same time as the two crashes, both just said "BugCheck" EventID=1001.

I've attached the requestedBSOD info and the two dumps separately.

Any pointers much appreciated.


This one caused a memoery exception. You Symantec and msn toolbar are to blaim.

I would remove symantec and replace with Microsoft security essentials.

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
I would also run a system file check to verify and repair OS files

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\040211-19562-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*;srv*e:\symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c0c000 PsLoadedModuleList = 0xfffff800`02e49e50
Debug session time: Sat Apr 2 13:10:25.904 2011 (GMT-4)
System Uptime: 0 days 1:16:05.636
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff9600017e207, fffff8800b7fae70, 0}

Probably caused by : win32k.sys ( win32k!xxxCallHook2+10b )

Followup: MachineOwner

2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600017e207, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800b7fae70, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
EXCEP... Read more
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Hello at first sorry for my bad english i will Pavillion down - dv7 Shutting try explain the problem as good as i can nbsp In last days i had problems with my years old NTB days ago after - hours of activity it shut down for mins after it i couldnt start it it always shut down seconds after i pressed power button fans went up but before anything appeared on screen it was down I let it go for mins then it came up without any problem for next few hours nbsp Day after after - hours it shut down again but now i couldnt start it for at least minutes Same thing as before Pavillion dv7 - Shutting down computer started but before anything appeared Pavillion dv7 - Shutting down on screen it shut down nbsp days ago first it shut down after - hours didnt start for mins then it started worked for like an hour and shut down again I hoped reinstalling windows will solve it so i did it Computer worked for - hours without any problem nbsp Next day it became as it is right now Once the computer gets any pressure it goes down Then its like Its weird when its min turned off not even screen loads on and it shut down When its turned off for mins it shut down when its loading OS nbsp I tried watch tempatures everything is alright when i wasnt doing anything and after i turned some process that made it shut down it shut down when GPU reached C CPU and Temp Also before it shut down even tho i had lowest jas settings the screen seconds before shutting down twice flashed and like went even more dark then it died After i tried searched for a solution i find out in old topic here to try diagnostic of memory and HDD memory is fine but HDD gave me a digits error as i found out it means i should replace it but my question is might it be the problem nbsp nbsp Im able to get into system at least for a few minutes so if you have anything that would help me i really appreciate it I just need to find the real problem for sure to know its gonna work after i let it be fixed It seems weird to me to be able to surf HDD files when the computer isnt pressured and after i play youtube video it just dies i dont understand computers but it doesnt feel like HDD is the reason of shutting down to me nbsp Thank you very much
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When i disconnect the power cable and try to go on the internet the laptop freezes (when i initially take out the power cable the screen fades) any ideas what is wrong
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A:HP Pavillion DV4 problems

I have an HP Notebook!

Are you running Vista on it? I have never had it come back out of sleep..but I did have it hang when going into sleep..

I now have Windows 7 on it and I really want to say that it was Vista that was making it hang when I would put it to sleep..Because when I put it to sleep under Windows 7 it does it in about 4 seconds, and when I resume it comes on in 4 seconds.. VERY FAST..

Have you always had this issue when first you got your PC?

The first thing I would try is to check Device Manger and check you network make make sure they are not set to "wake the computer"To do that click on the Start button, and search for Device Manger
Look for you network adapters, Under the network adapters and right-click on the adapter.(If you have more than one adapter repeat steps 2 and 3)
Select Properties and find the tab Power Management and make sure that the check-box for "Allow device to wake Computer" is UNCHECKED
Hope this Helps..and Happy Holidays..
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Hi, I have HP Pavillion DV 9000 laptop with intel centrio duo, its not working, i was informed that the graphic card and processor is gone and chip for this model in not available in the market, since its a old model.  Can anybody guide me what is the alternative or can i get this chip somewhere?
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Have a bad PS in my brothers computer and want a good replacement.I did add a new dvd burner and installed a new hard drive.Used his old one as a slave drive so he could recover files off of it.Found this one wondered if it would work or someone knew of a better replacement for The HP Pavillion XT 933.When he brought it to me it wouldnt power on so i stripped it down to bare minimum and for some reason it started working again.Did a clean install of windows and it ran great for a few days then wouldnt power on again.Fan in ps sounded bad though.Did short pins on MB to make sure it wasnt switch so I think a new PS is in order.

A:HP Pavillion XT 933 PS replacement

I am not sure if HP older units had proprietary psu's but I have changed out some early P4's and they can take anything. HP has online support where you can chat with them so I suggest going there first. Oh, and that psu is junk. If it isn't Enermax, Antec, Thermaltake or Sparkle, I would not be buying it.
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My computer wont let me type my password and the screen has letters larger than normal. I already tried removing the power cord and the battery and press the power botton for 30 seconds put back the power cord. I then started the computer and keep pressing F10 to setup defaults and the pressed F10 to save and exit. The problem remained.

Please help.

A:My Windows 7 HP Pavillion

start computer and keep tapping F8 when list of options appear use arrow keys to goto safe mode see if safe mode works
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Windows xp. Drive will not read cd's just Dvd's. what should i do?

A:Hp pavillion will not read cd

In order to better respond to your question or problem

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Please repost your request with:

Computer: Brand Name

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Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Other

Do you run Anti-Virus software: Brand Name, version #, date of most recent AV signature file

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Video Card: Brand Name, type, speed, Chipset, driver version and date

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Modem: Brand name and date of driver

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Please state your specific problem and when it started

Did you change anything, install anything before the problem started?

List any recently installed software

List software running in background ie: anti-virus program, mail programs, backup software.

Any power disruption or incomplete shutdowns

Failed Scandisk/chkdsk or defrag attempts

Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party utility software

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This information may be of critical importance in locating and correcting the source of your problem. Please note any additional information or detail about the problem that may be of value in our assessment of the problem.

Thank you.
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I have a HP Pavillion that when I turn it on, all I get is a white screen on the monitor. I tried to boot with the original recovery discs and while the cd drive spins, the light just goes to yellow and nothing happens. I tried to boot up in safe mode with the same results.

Any suggestions?

Thank you!
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Hello Everyone,

I have a HP Pavilion N5425 Notebook. The HP logo shows up and then the screen goes blank with this message:

ADMtek Boot Agent V1.17_1401_03
PXE-E61 - Media Test Failure. Check Cable

PXE - MOF: Exiting ADMtek PXE ROM

Its been doing this for a couple of weeks, but when I was restarting the computer it was working fine. Now, I can't even get past this screen with this message, and it keeps coming up over and over, filling up the screen. Also, right before the message appears, the notebook makes a pop type of sound. Does anyone know what is going on with this notebook?

I appreciate all the help.

Thank you

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if i wanted to restore this computer, what do i need,, like when it was frist bought but useing windows 7 i know that hp web site does not sell the dics,and restore all the drivers also
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It will not turn on at all, no noises or anything. Have tried another power cable and other plug sockets and den taking out all USBs ect ,but nothing is working.
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The HP Pavillion A124on will not start. please advise how to proceed to boot up. THX.
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A friend of mine phoned me tonight to tell me her old HP Pavillion had begun to struggle to power up over the last few days.

A big fat zero occured when she tried to turn the pc on over the weekend - it did power up after a couple of attempts. Gradually the number of attempts have increased until tonight when any number of button pushing would kick that monkey into life.

She has checked the power cable is fitting tight and the pc has not been removed.

Any suggestions?


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Hi, I am using my HP pav laptop for more than 3 years. I do not have the exact model number in my mind. I will post it after wards. The problem is my laptop was overheating then suddenly it switched off. I closed my laptop and waited for it to cool down.After 3-4 hours I tried to start the laptop again, it switched on and then it went blank. Since, then it did not switch on.Below given is the total info: - 1. The red blinking light on the keyboard works blinks once when I press the power button.2. The LED light beside the charger is working fine.3. I tried doing a hard reset but it did not work. Can you please help me as to what should be done now?

A:HP Pavillion G6 won't start.

 [email protected]_val, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6 Notebook and overheating and shutting down. Here is a link to overheating, as this might be the cause of the shutting down. If the Notebook has dust on the fans it could be overheating.  If that does not help at the end of this document it shows you to do a Hardware Test.  The final thing you should try is to restore the BIOS to factory defaults. F10 at the starting of the Notebook. Hope this helps. Please get back to me how this goes. If you wish to say Thanks for my efforts to help, click the Thumbs up to give me a Kudos.  Thanks.
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Hey not sure if this is the right forum section.But wanted to know if there are any reviews on the HP Pavilion AU007tx .. can't find anything online.
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When i tried to save the recovery image on cd, i canceled the process by mistake and got the message "A set of recovery discs was previously created for this computer. Only one set is allowed for each computer". what should i do? i need a recovery image, because i replaced the hard disc when it was crushed. I need help please please!! ThanksMisse

A:Hp Pavillion dv6 Entertainment PC

You may be able to order a set if they are still available.  >>Contact HP or Recovery Disks-Europe, Middle East or Africa
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Hello I have had the above mentioned computer since Pavillion HP a220n new and I could not be happier with it so happy with it that I purchased a second one that I use at my place of business I am not interested in HP Pavillion a220n purchasing a newer model computer nor upgrading if that would mean changing drastically the characteristics of my machine Unfortunately recently I have been having some issues with one of them I have had to replace the hard drive in one of the units and since doing that I am having a second issue of the monitor freezing up with various colors and lines throughout and the mouse freezing within that frozen screen if that makes any sense I tried swapping out a different monitor that made no difference Contacted someone that I felt was more knowledgeable about what might be happening and this was his response Dead motherboard If it was just the video chip or card if you're fortunate enough to have a dedicated video card then the mouse and keyboard will still work I just fixed one for a lady with that exact same problem Motherboard looks to be the same color so it may even be the same model It was an ASUS Those OEM off the shelf motherboards that come in those OEM off the shelf computer are never really all that great Its sort of like something like an hp honda civic vs a hp Ford mustang Something to that effect OEM vs Aftermarket Those OEM boards are just BARELY enough to get the job done And they'll last for years doing it Sometimes forever But when they do die its typically because they're just inexpensive boards designed to sell to the masses Its another part that generally doesn't die But sometimes every once in awhile one does I have asked him for more specific information about where I should be getting a motherboard and what type would give me a plugnplay experience but have not heard back from him so I am hoping someone here could clue me in Below are some pictures of what my screen looks like after only a short period of time of turning the unit on also a shot of the internals of my computer maybe someone can confirm that I do not indeed have a video card Thank-you

A:HP Pavillion a220n

Looking at the specs for this computer it appears to have on-board graphics, at least as built, but have a look at this image, a modified version of your third one. It should be self-explanatory.
Basically, unless that expansion card that is plugged at the bottom left of your image is a video card, then you have on-board video and it is all part of the motherboard.
Even if it is on-board graphics, it might be worth your while if you are really attached to these computers (they are really due for a rest and replacement !) it might be possible to source a video card which you could use in one of the unoccupied expansion slots above that card.
Chris Cosgrove
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HP Pavillion 500 desktop computer
push power button, processor fan moves ever so slightly, maybe 1/16th rotation and stops, and absolutely nothing else happens,
tested power supply unit, it is fine, i even replaced the power supply unit with a known working one, same problem,
i unplugged the 4 pin power connector from the motherboard, with this connector unplugged the computer will turn on, fans spinning etc etc, but i get nothing on the monitor,
motherboard im assuming?

A:HP Pavillion - No startup

 It sounds like the motherboard.  Do you get any beeps?  It doesn't sound like you do.  If the board is more than a couple of years old, it could possibly be the dreaded "bad caps" (bad capacitors) problem.  You might look to see if you spot any that are swollen or leaking.
 Good luck,
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the dvd-cdrom wont read cd that are burned. They play in all other computers.

thanks highpockets1939

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Hi .

My initial impression...since they play in one program, it's probably a codecs issue. This may be complicated by the fact that this system has been insert/unused for 4 years and may be lacking various updates for the O/S which have been issued since then.

Since you have SP3 installed...I have to ask what version of WMP is installed...and have you installed any of the other noncritical updates pertaining to XP that might impact DVD play/WMP?

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At first the track pad and keyboard stopped working.  THEN one of the USB ports quit working, and now it will only charge if you hold and wiggle the cord.   I did buy a replacement Top cover with keyboard, and that did not solve the problem.  What are my options, besides having to buy a new laptop?  Can I buy a whole new/refurbished base?  This works as a tablet, but I don't need just a tablet.  I keep getting different answers from different people at HP, and it is frustrating to say the least.
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I ve never done this before and I m a little scared I m going to screw something up I need to completely reformat my old computer Its an HP Pavilion that s Pavillion HP Old Reformat about yrs old It was given to me by a family member who has had different computers since she got this one and has mixed all the CDs together so doesn t know what is what So I do not have original CDs I don t think back then they gave you CDs for XP anyhow It has an extra hard drive a friend put in - that apparently was never installed correctly as when you turn it on you get a message about it not being installed properly But it works From reading stuff online it seems to do a real reformat you must boot from the CD that came with the computer Windows XP Now as I said above I don t have this But what I do have is a Dell Operating System CD that came with my new Dell which also runs Windows XP Will I be able to reformat using only this CD Will everything be okay with it I m think I read that you may need a CD with drivers on it again don t have it Is that going to be a major issue Will the hard drive that my friend installed be okay Last but not least is there anything else I should be aware of Should I not even attempt this

A:Reformat Old HP Pavillion

You could attempt it as it can't hurt, but I would be very surprised if it worked as the Dell CD will be set up to run with Dell hardware.

If after you install Windows it won't boot properly try booting into Safe Mode.
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Hi folks,

I have a hp pavillion that had the sirefef ab, i ran win defender off line and now it tries to start-up only to crash dump and keeps trying to restart.

This was the daughters computer and now i am going to fix or bury it.

Any help would be appreciated.

Thank You

A:HP Pavillion infected

ZeroAccess rootkit requires elevated help.Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
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Okay so generally I have gotten back OS s tons by disks and generally I use another computer to read the bad harddrive as a slave get my stuff saved put harddrive back wipe it s partition out then use back for Pavillion OS Help getting HP the format disk embedded on a Win XP disc to get it back and reload drivers programs info files But HP is different than the Help getting OS back for HP Pavillion Sony s Dell s and Fujitsus I usually Help getting OS back for HP Pavillion use They give no cd for the OS with their system and I m trying to get back a computer for Help getting OS back for HP Pavillion a friend Here s so far When slaving his harddrive it appears intact but I can t open two users and they are completely blank folders He tells me his daughter was saving a project but I can t find it so I d like to use a boot disk to log in safe made to have my friend see his files and have him or his daughter find them themselves before anything else I just see the Win XP even in safe or debugging mode go to start but get caught up forever in a loop on what usually is the user login screen So it s like it gets to the user login screen but offers no option to login I m not having luck with the boot disk it s extracted correctly to a floppy but it s won t run Win I m a total newb with the boot disk thing and honestly have never done it It was extracted correctly and is on the floppy When I went into BIOS and selected to run the floppy first it self extracted and appeared to be copying files When I reboot it lists options with CD support without cd support help file I select or and it just stays in DOS Prompt after installing the fake D drive on an A cursor When restarting I can t get I m new so is there a common step I m missing Do you just run a directory of in the background with a prompt and work with the ole directory system Any help is much appreciated nbsp

A:Help getting OS back for HP Pavillion

I do nto know answers to a lot of the issues listed - however,
HP's often have a recovery section on the harddrive - hitting F10 as you boot should bring up the recovery menu.
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A:HP Pavillion G6 fan not working

Post the full model # of your laptop - should be a sticker on the bottom that has the full model #.

May need to check for a BIOS update - I remember some laptops needing BIOS updates that fixed fan issues....I just can't remember if they were HP G6's or not.
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The other night while browsing my HP Pavillion DV4 laptop shut down suddenly. Now, it will power up, but the screen will not come on. There are lights by the Cap Lock button and the Scroll button that are flashing.

A:HP Pavillion DV4 screen will not come on

The relevant HP support document is here:
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when I start my hp pavilion xt938 it beeps and nothing on the screen

A:Hp Pavillion xt938

Have you read this? Desktop computers can stop when the CMOS battery fails.,147220.0.html
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MMKEYBD.EXE anyone familiar with this?

here's the link where I read about this

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This is an HP Pavillion running XP Home G AMD w M Ram I realize it s kind of low on RAM HP Very Pavillion Slow but it takes several minutes to completely boot up it s slow performing operations occasionally locks up etc I ve done complete removal AdAware Spybot CWS ccleaner TrendMicro Housecall All local scans ran in Safe Mode Disabled startup items in msconfig Analyzed performance with Sysinternals Process Explorer Nothing out of the ordinary seems to show up Ran Windows System file Checker and Eusing Registry Cleaner HJT log follows Doesn t seem to be a lot there either Thanks in advance for any assistance Logfile of HijackThis v Scan saved at AM on Very Slow HP Pavillion Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C WINDOWS Explorer exe C Program Files NavNT rtvscan exe C Program Files Very Slow HP Pavillion NavNT vptray exe C WINDOWS system ps exe C windows system hpsysdrv exe C Program Files Browser MOUSE mouse a exe C WINDOWS System spool DRIVERS W X CTPDPSRV EXE C Program Files Compaq Very Slow HP Pavillion A CPQA exe C WINDOWS System nvsvc exe C WINDOWS system MsgSys EXE C WINDOWS system wuauclt exe C WINDOWS SYSTEM mspaint exe C WINDOWS System svchost exe C HJT HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Bar about blank R - HKLM Software Microsoft Internet Explorer Main Search Bar about blank R - HKLM Software Microsoft Internet Explorer Main Start Page http us hpwis com R - HKLM Software Microsoft Internet Explorer Search SearchAssistant about blank R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch about blank R - HKCU Software Microsoft Internet Explorer SearchURL Default about blank R - HKCU Software Microsoft Internet Explorer Main Local Page R - HKLM Software Microsoft Internet Explorer Main Local Page F - REG system ini Shell Explorer exe O - BHO AcroIEHlprObj Class - E F-C D - D -B D- B D BE B - C Program Files Adobe Acrobat Reader ActiveX AcroIEHelper ocx O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - HKLM Run vptray C Program Files NavNT vptray exe O - HKLM Run PS C WINDOWS system ps exe O - HKLM Run hpsysdrv c windows system hpsysdrv exe O - HKLM Run FLMOFFICE DMOUSE C Program Files Browser MOUSE mouse a exe O - HKLM Run CTPDPSRV C WINDOWS System spool DRIVERS W X CTPDPSRV EXE O - Startup procexp exe O - Global Startup Compaq A Settings Utility lnk C Program Files Compaq A CPQA exe O - Global Startup Forget Me Not lnk C Program Files Broderbund AG CreataCard AGRemind exe O - Extra button PartyPoker com - B FE D - AA - F - C B- A F E - C Program Files PartyGaming PartyPoker RunApp exe O - Extra Tools menuitem PartyPoker com - B FE D - AA - F - C B- A F E - C Program Files PartyGaming PartyPoker RunApp exe O - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Extra Tools menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Plugin for spop C Program Files Internet Explorer Plugins NPDocBox dll O - DPF Yahoo Euchre - http download games yahoo com games clients y et x cab O - DPF -C A- E-A -C C BBF Windows Genuine Advantage Validation Tool - http go microsoft com fwlink linkid O - DPF B -A CF- C - F- CFC A Trend Micro ActiveX Scan Agent - http housecall trendmicro com housecall applet html native x win activex hcImpl cab O - DPF BC F - A - D -BEB - AA B AE Symantec AntiVirus scanner - http security symantec com sscv SharedContent vc bin AvSniff cab O - DPF E F- D - A - DD -E EEEC Symantec RuFSI Utility Class - http security symantec com sscv SharedContent common bin cabsa cab O - DPF C DFA -A - D -AA - C F DAEB MSN Photo Upload Tool - http sc groups msn com controls PhotoUC MsnPUpld cab O - Winlogon Notify NavLogon - C WINDOWS system Na... Read more

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When my computer is turned off it does not start back up when it is turned back on.The fan comes on and the sceen shows some backlighting.The control alt delete command depowers the machine, as does the power button.This happened several times before.  After repetitive start attempts it staqrted up.The "hard start" proceedure does not start the macineOn the last start-up I recieved the message of an abnormal start-up on the previous start-up. I used the choice ot using the MS routine to troubleshoot and fix.  It went through the routine, reported problems fixed and staqrted up normally.When the computer was subsequently shut down it did not startv up, just the fan and the dim glow.
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I have somehow managed to destroy my recovery partition.. and desperately need to recover my laptop!!
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Thanks Guys

A:HP Pavillion DV3500ea

Reproducing the operating sysetm is against the copyright law.
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Charging HP Pavillion x2 will not power on. Have charged for 3 hours and pressing the power button...nothing.

A:Hp Pavillion x2 will not turn on!

Hello @Tffnys, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the notebook starting, and wanted to assist you! To start, can you provide me with the Product Number of the notebook? Here is a link you can use that will help you find your Model and Product Number:How Do I Find My Model Number or Product Number? In the meantime, try reviewing the following document, and let me know how it goes: HP Notebook PCs - Computer Does Not Start (Windows 10) Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!
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I have installed an ssd card on my laptop but it doesn't seem to have increased the speed of my laptop? And my external hard disc is not showing?
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Hello, my neighbour has a HP Pavillion g6 running Windows 8 and lately these days the computer has been crashing/rebooting and there appears some message with links to dump files. I have saved the .dmp file to a flash drive and attached it here.

I'm sorry but I cannot use the SF Diagnostic Tool because the computer is not with me at the moment and won't be with me for atleast 2 days, she's gonna be back with it somewhere at Thursday and I promised I'll ask for a solution on the net till then.

So if someone knowledgable from here can review the file and figure out what could be causing the problems that would be great.

Thanks in advance.

A:Crashing on a HP Pavillion g6

The lone memory dump blames NDProxy.SYS - a windows driver associated with networking. As such, it's possible that any network/Internet aware program can be causing this. Due to the info from the memory dumps, there is a possibility of a hardware problem, and a possibility that it may be with a USB device (but these are just guesses based on the data in the raw stack text - which may not even be signficant).

Please run Driver Verifier to attempt to force a BSOD with the offending driver's name. Please use this procedure: Driver Verifier Settings Let it BSOD 2 or 3 times, then generate the reports from the SF Diagnostic Tool and upload it with your next post.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

hpdskflt.sys Fri May 13 14:47:26 2011 (4DCD7CBE)
HP Mobile Data Protection System Disk Filter

Accelerometer.sys Fri May 13 14:47:26 2011 (4DCD7CBE)
HP Mobile Data Protection System Accelerometer

Rt630x86.sys Wed Oct 19 08:13:13 2011 (4E9EBED9)
Realtek 8101E/8168/8169 NDIS 6.30 32-bit Driver

The following is for informational purposes only.

**************************Tue Mar 26 07:53:35.370 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032613-10328-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: 9200.16384.x86fre.win8_rtm.120725-1247
System Uptime:1 days 19:02:06.236
*** ERROR: Module load completed but symbols could not be loaded for NDProxy.SYS
Probably caused by :NDProxy.SYS ( NDProxy+972f )
BugCheck 1000008E, {c0000005, 81eca672, 88617ab4, 0}
Arg1: c0000005, The exception code that was not handled
Arg2: 81eca672, The address that the exception occurred at
Arg3: 88617ab4, Trap Frame
Arg4: 00000000
PROCESS_NAME: svchost.exe
CPUID: "Intel(R) Pentium(R) CPU B960 @ 2.20GHz"
MaxSpeed: 2200
CurrentSpeed: 2195
BIOS Version F.12
BIOS Release Date 08/30/2012
Manufacturer Hewlett-Packard
Product Name HP Pavilion g6 Notebook PC

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

**************************Tue Mar 26 07:53:35.370 2013 (UTC - 4:00)**************************
hpdskflt.sys Fri May 13 14:47:26 2011 (4DCD7CBE)
Accelerometer.sys Fri May 13 14:47:26 2011 (4DCD7CBE)
Rt630x86.sys Wed Oct 19 08:13:13 2011 (4E9EBED9)
netr28.sys Wed Apr 11 04:26:27 2012 (4F854033)
HECI.sys Mon Jul 2 18:14:54 2012 (4FF21D5E)
intelppm.sys Wed Jul 25 22:34:02 2012 (5010AC9A)
dump_storahci.sys Wed Jul 25 22:38:58 2012 (5010ADC2)
SynTP.sys Fri Aug 24 19:18:33 2012 (50380BC9)
igdkmd32.sys Wed Sep 26 15:44:50 2012 (50635B32)
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recently both of my computers crashed with in days of each other not thinking i never created system restore disks for either of them i changed HP s3713w Pavillion my HD completely in my desktop an hp pavillion s w but now i keep getting the following error disk boot failure insert disk and press enter i was initially going to install xp but recently found out the drivers will not be compatible so i again have started to search for a way to get HP Pavillion s3713w the system restore disks not an easy task but once i get the disk i am afraid the error HP Pavillion s3713w will still exist as for my laptop a compaq prersario cq - dx i have the same issue where i didnt create a restore system disk so i am lost there as well what puzzles me is that with my laptop it will turn on go to the system repair screen and then recycle and say it cant solve the error but never tell me what the error is any suggestions on where i can get the system restore disks or what is going on with my computers nbsp

A:HP Pavillion s3713w

Hi and welcome to TSG this may help you download it use utorrent or similar then bur to a disc imgburn will do it and try to repair your system
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hican you tell me if these model the top  convertible as the x360 it seems to be build n the same way please let me know thanks 

A:hp pavillion 17g149ds

 Hi, It is not convertible, the screen does not fold to 360 degrees, check:
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good morning. I purchased the HP Pavilion 10 - X2 N002 . question: can I use microSD type sdxc ? and what is the maximum usable capacity ? the call center hp gave me conflicting information and wrong : up to 32 gb but I 've already tried 64 gb successfully.can someone help me?

View Solution.

A:HP Pavillion X2 microsd

According to the HP Pavilion x2 Detachable / HP x2 210 G1 Tablet - Maintenance and Service Guide, your computer supports the following; Ports;Audio: headphone/microphone combo jackMicroSD Card ReaderOne USB 2.0 port, one USB 2.0 type C port support charging and dataMicro HDMI v1.4a port supporting up to 2048x1024, 1920x1080 @ 60Hz External expansion;Integrated microSD Card Reader expandable to 2 TBSupports SD 3.0 This computer supports SD, SDHC, and SDXC type microSD cards. SDXC is the highest capacity type of SD cards. The MSG states "microSD Card Reader expandable to 2 TB". This means the computer should easily accept 32GB, 64GB, 128GB, 256GB and larger cards. If you have any further questions, please don't hesitate to ask. Please click the White KUDOS "Thumbs Up" to show your appreciation
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How do I get my computer to unlock on administration I'm the only one I changed my password and I forgot to write it down I locked myself out help
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A:Pavillion dv73160us

Amanda. When asked for the password just hit enter 3 times. Post any code. REO
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Hi So yesterday I was using boot x2 not will Pavillion Hp my laptop and all was fine until it randomly switched off and then refused to switch back on After about half an hour it eventually switched back on yet brought up the system recovery menu I pressed enter and it collated data which it then sent to Microsoft and came back on as usual After Hp Pavillion x2 will not boot around minutes black lines started flashing on and off the screen until eventually my computer just randomly turned off and I have been unable to turn it back on since When I put the power cable in the orange charging light comes on yet I cannot power the laptop up as when I hold in the power button the charging light briefly flashes off yet the laptop does not come on Without the charging cable there is no light and no matter how long I hold the power button in for no light comes on I know the laptop is not dead as I had left it to charge for hours and then re-tried this to see if it worked although nothing happened Can somebody please help RSWReece

A:Hp Pavillion x2 will not boot

Hi @Rswreece,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! I have looked into your issue about your HP Pavilion x2 Notebook and it having startup issues.  Try performing a hard reset. Please note the section of Hard Reset for non-removable batteries.When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.Here is a link to computer won't start for Windows.Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.Please let me know if this information helps you resolve the issue by marking this post as Accept as Solution, this will help others easily find the information they may be looking for. Thanks.
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FIrst, how do I find the type of touch pad system I have?  

A:HP pavillion 360 windows 10

Yesterday I removed the action center window as I don't like it.  After that no light tapping on pad.  Full double click needed to do anything.
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Hello fellow HP customers,For the past few weeks I've started experiencing an issue with my laptop. When I turn it off it seems like it works just fine. But once the blackscreen kicks in it won't actually turn itself off. The on/off button keeps on aswell and I could still hear the fan blowing.(It actually seems like it's sleeping).I've tried changing my on/off button's settings, so that once you click the button it'll shut itself down. But this did not solve the problem.Neither did turning off the 'quick-startup' option.(Option that creates a backup when shutting down your computer, so it'll start up faster when turning it on).Can anyone help me solve this problem? Because now I have to hold the on/off button for about 5 seconds to shut it down manually. This move can't be good.Sincerely,Jorden

A:My HP Pavillion won't shut itself down.

Hi, Try the following. Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane. In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook. When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer. When the installation has completed, restart the notebook. When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking. Regards, DP-K
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hi my cpu fan is dead. i need to know the exact product numebr of the fan. model is DV6 3105tx. appriciate your help.

A:CPU fan - HP Pavillion DV6 3105tx

  Hi,  Part Number :604787-001Part Description :  SPS-THERMAL MODULE DIS 45W
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A:hp pavillion g6-2206TX

Please call HP technical support and explain the problem. You might need to order a Recovery kit. If you are lucky enough, you may get the recovery kit free.
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I was working on the notebook one minute then it just stopped nbsp nbsp nbsp I decided that it might need a new battery which I purchased from Amazon nbsp It arrived I nbsp installed it and it booted up nbsp I assumed it was fixed nbsp Pavillion Notebook dv4 HP I turned it off and took it to a camera club meeting tried turning it on nothing nbsp nbsp So I ordered a new charger cord with Amazon nbsp It arrived a few days later plugged it in and it worked again nbsp My Norton security needed upgrading which took about hour nbsp As soon as that was done it stopped again nbsp I went thru the suggestion of taking the battery out waiting minutes after unplugging charger holding the power button for seconds etc nbsp Nothing nbsp Very frustrating nbsp So far I have only spent under for both the battery and charing cord nbsp I don't know what else to HP Pavillion dv4 Notebook do nbsp Any suggestions nbsp Thanks nbsp
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I have a pavillion 23 all in one with a realtek GBE family controller, after a restart the wireless is missing, no network shown in traybar.When i do a repair network it comes back and tells that a network cable is missing What to do, i tried restore to an earlier point and that didnt work.  

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A:No wireless on pavillion 23

Finally i called HP Service who fixed the issue with a remote session.
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I am trying to get this hp pavillion desktop to boot from the A drive so I can format the HD. How do you get to the bios to change the boot sequence? It will not boot up in the A drive first.


A:hp pavillion 6737

adamster said:

I am trying to get this hp pavillion desktop to boot from the A drive so I can format the HD. How do you get to the bios to change the boot sequence? It will not boot up in the A drive first.

AdamClick to expand...

Try F1 key or the Delete key
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Hello I would appreciate any tips.
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I have updated the bios.
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hi all I tried taking battery off tried just charger etc but wont turn on could someone help on where to start to try find problem its got no hard drive in it as I bought it 2nd hand with out a hard drive in it .. thanks in advance

A:HP Pavillion dv5 won't turn on

Do you see anything on the screen when you switch on? Any fan noise? It should start briefly then find the hard drive missing, as long as there is power(?)
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I'm having trouble getting my laptop to boot up. When I connect the battery, or plug in the charger the power botton lights up, but doesn't boot up. When I press the power botton I hear a beep, and the light flashes then nothing.

A:HP pavillion not booting up

Hallo BIG_BDR,   Lets see if some simple TS can solve it. Take out our battery and ac adapater.Press down the power buttom 15 sec.Plug only the ac adapter in again and see if you can start it. If that does not work Press and hold down the windows buttom + "B" press the power buttom down in 2sec not more or less. after this 2 sec. release all the buttoms. Hope this solves your problem If not please let me know how many beeps your hear? are they/it short or long? Thanks.

ZincasI am an HP notebook technician.Please click ?Accept as Solution ? on the post that solves your issue to help others find the solution.Click the Thumbs Up on the left to say ?Thanks? for helping!